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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzygenard
    lizzygenard (@lizzygenard) reported

    @Google @googlenest although you are in my DMs thanking me for my patience on the issue you still haven’t fixed, negative press seems to light a fire better. PLEASE FIX MY ISSUE AND STOP DICKING AROUND

  • poisoned91
    Gustav Johansson (@poisoned91) reported

    @googlenest I had some problem with the connection so i removed philips hue frome the home app. And now i cannot add it again. I have a home mini.

  • Butherflyer
    President-Elect ButHerFly🇺🇸 (@Butherflyer) reported

    @googlenest In the summer it started turning my AC up & down (no schedule) ... Now twice in the last cpl of weeks I woke to 50 degrees

  • warmlander
    Emil Karlsson #MakeSolo2Happen (@warmlander) reported

    @googlenest Yes, I’ve used the app for about a year without any problem

  • bigjtdub
    Jordan Wenner (@bigjtdub) reported

    @googlenest @googlenesthelp I call to get help and u charge me 95 dollars to expedite it and it takes two weeks and it’s the wrong thing this is getting ridiculous!!!!

  • Sandra2016K
    Sandra (@Sandra2016K) reported

    @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.

  • thomas_santana7
    thomas (@thomas_santana7) reported

    @googlenest @warmlander hey, i'm having the same problems, there is a white and empty page when i try to match my Philips Hue to my Google Home App. Hue app works normally and its my first (and bad, so) utilisation of G Home Thanks !

  • rpaulwilson
    R Paul Wilson (@rpaulwilson) reported

    One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.

  • AshSteHol
    Ash Holdsworth (@AshSteHol) reported

    @googlenest I've set the device up in the Nest app. Now I want to add my Nest account to Google Home via the "Works with Google" option. I've just tried it again and now it's asking me to sign in with my Nest account but I don't have a Nest account, I have a Google account.

  • aliceshcherbak
    Alice Shcherbak (@aliceshcherbak) reported

    wow @googlenest became absolute garbage. not sending us nest secure replacement as promised 2 months ago; wifi, cameras, doorbell turning off every 5 minutes, horrible customer service. WHAT HAPPENED???

  • deepgambhir
    Deep GambhiR (@deepgambhir) reported

    @googlenest Hey, thanks but it seems to be some issue with this particular app. Rest all is casting fine on the device. Thanks for the intervention but. @SonyLIV wake up 🙄

  • moeffju
    a pretty they/them catgirl (@moeffju) reported

    @googlenest No network issues, network is enterprise grade and unchanged. Rebooted all devices, reset the Nest Mini multiple times. Some mDNS issue I suppose.

  • BethanyNa007
    Bethany Everson Na🦓❤️🦓 (@BethanyNa007) reported

    @googlenesthelp I'm having issues even after factory reset. my case ID is [7-0365000030728]. Please help its my baby monitor.

  • ScarsOfSarcasm
    ศ₮རf ศཏฅศอ (@ScarsOfSarcasm) reported

    @googlenesthelp for last 3 days cameras are unpredictable. Going on and off. Help needed

  • JorritvAn44
    Jorrit van An (@JorritvAn44) reported

    @luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...

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