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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oak Lawn, IL 1
Morton Grove, IL 1
Boston, MA 1
Federal Way, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • UnbiblicalCord
    Unbiblical Cord (@UnbiblicalCord) reported

    I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

  • Overcomer2090
    BlessedInGod (@Overcomer2090) reported

    Something wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.

  • Sweetietweetttt
    Traci L.πŸŒŽπŸ‡ΊπŸ‡ΈβœŒπŸ½πŸ’• (@Sweetietweetttt) reported

    @status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp

  • vducote
    Vince Ducote (@vducote) reported

    I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

  • thelongback
    jason coyne (@thelongback) reported

    @googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!

  • 2ThinAir
    Rocky Mountain Air (@2ThinAir) reported

    @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

  • MarciaC40558
    Marcia Cooper (@MarciaC40558) reported

    @looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.

  • correzpond
    π•”π• π•£π•£π•–π•«π•‘π• π•Ÿπ•• πŸ³οΈβ€πŸŒˆ πŸ³οΈβ€πŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

  • 4kellysmith
    Kelly Smith (@4kellysmith) reported

    @googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.

  • mikeroche
    Packetologist (@mikeroche) reported

    @googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.

  • LesleyJenkinson
    Lesley Jenkinson (@LesleyJenkinson) reported

    @googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?

  • jordank925
    Jordan (@jordank925) reported

    @googlenest Why is your **** down? Reddit confirms this is all over North America.

  • lufitoom
    Lufifi (@lufitoom) reported

    @googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.

  • eyes_west
    An Observer (@eyes_west) reported

    @googlenest fix your app

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