Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1
City of Hazel Park, MI 1
Macomb, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • NanceRed24 Nancy (@NanceRed24) reported

    @googlenesthelp 2 out of 5 cameras down for the last twenty minutes

  • camador042 @christopher42 (@camador042) reported

    @googlenesthelp are the outdoor IQ cams down?

  • jasonrrandall Jason Randall (@jasonrrandall) reported

    @googlenesthelp all my cameras just went offline

  • HuygensCassini1 Huygens Cassini (@HuygensCassini1) reported

    @b2212j @googlenesthelp Agree. I use two home security systems; Nest and Wyze. Each Nest Cam IQ Outdoor costs 399 dollars, and has an hour (or more) long outage almost monthly. Each Wyze Cam costs 20 dollars and they've yet not had an outage that lasts more than five minutes. What are we paying for?

  • billbarol Bill Barol (@billbarol) reported

    @googlenest So, maybe a status update on what appears to be a pretty wide outage would be a good idea.

  • iamtmo iAmTmo (@iamtmo) reported

    @googlenesthelp All Nest Cams and Doorbell are offline for the last 20 minutes. Outages are getting ridiculous.

  • rikiroe Riki Roe (@rikiroe) reported

    @googlenesthelp Mine too. 2x IQ Outdoor and 1x Hello. All down. Website says partial outage but looks like complete outage to me!

  • tmstetson Thomas M. Stetson (@tmstetson) reported

    @googlenesthelp About an hour ago I was notified it was offline. My other cameras are working fine. I am getting no video on the doorbell camera through the Nest app

  • AmandaOleski Amanda Oleski (@AmandaOleski) reported

    @googlenest cameras all down? Light keeps blinking and can’t access any camera feeds??

  • b2212j Bryan (@b2212j) reported

    @HuygensCassini1 @googlenesthelp Pretty much just paying for the name now since Google bought them. They had problems before Google bought them but now it’s just a recurring things and problems are expected. I bought my first Ring camera a while back and haven’t had a single issue.

  • djscotec Dj Scot-E-C ♣ (@djscotec) reported

    @googlenesthelp obviously you know there are issues with connectivity to nest cameras but I figured I'd tell you outdoor IQ is down and outdoor is down. Nest hello is working as is the camera

  • Lahari_S Lahari (@Lahari_S) reported

    @googlenest I know there’s an outage and we are waiting on a fix. But our camera that is offline responds to “hey google” even though we have voice assistance off 🧐 We use it in our toddlers room and now he’s going crazy with it 😓

  • colinfrdb Colin Fritzke (@colinfrdb) reported

    @therealjl77 @googlenesthelp @jmt7418 My doorbell is offline too, now I know why. Hope I don’t have to reset/re-add

  • EconBrent Brent VanDamme (@EconBrent) reported from Bettendorf, Iowa

    @googlenesthelp All cameras are out. Have an ETA on a fix?

  • taolmsted Tom Olmsted (@taolmsted) reported

    @googlenesthelp is there an outage? I have no video feed with my indoor cam and doorbell.

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