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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oak Lawn, IL 1
Morton Grove, IL 1
Boston, MA 1
Federal Way, WA 1
Riverside, CA 1
Barnet, England 1
Geneva, OH 2
Des Moines, IA 1
Portland, OR 2
Anchorage, AK 1
Shrewsbury, England 1
Winchester, TN 1
Miami, FL 2
Stockton, CA 1
Campbell River, BC 1
Albany, NY 2
Madison, WI 1
Minneapolis, MN 1
Atlanta, GA 2
Enfield Town, England 1
San Antonio, TX 2
Mammoth Lakes, CA 1
Wappingers Falls, NY 1
Little Elm, TX 1
Borough of Bryn Athyn, PA 1
Daytona Beach, FL 1
Perry, OH 1
Elgin, IL 1
Marquette, MI 1
Walsall, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • djquadrillion
    quad (@djquadrillion) reported

    @googlenesthelp @looplunchrun The dashboard says everything is fine but users here are reporting outages and on down detector… why is the page saying all is good when it’s clear that isn’t the case?

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenest my nest is connected to the internet but app showing it as offline?

  • RyanMalacina
    Ryan Malacina (@RyanMalacina) reported

    Monthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?

  • Dr_Bill_Davis
    Dr. Bill Davis (@Dr_Bill_Davis) reported

    @googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards

  • MrDavisII
    🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported

    @googlenesthelp @looplunchrun Nest is down; the status page is wrong.

  • Bwhite4363
    El Guapo (@Bwhite4363) reported

    @googlenesthelp @jburris69 @madebygoogle Don’t need to update you. Everybody complaining about Nest being down. You need to update your customers.

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

  • UseCBApp
    ContractBuddyApp (@UseCBApp) reported

    @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

  • countryrunnerk
    Kerry C (@countryrunnerk) reported

    @Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.

  • SarahHamil78598
    Sarah Hamilton (@SarahHamil78598) reported

    @looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.

  • lip_richard
    Ricky Nelson (@lip_richard) reported

    @googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.

  • ericjaysimpson
    Eric Simpson (@ericjaysimpson) reported

    @googlenesthelp @Google @googlenest ****-SAKE Google! You keep ******* up your Google Home app! My flood light camera is recording, but no live view! Why do you guys constantly break **** and expect your customers to stay???

  • MAGABarbie317
    MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported

    @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

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