Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Mead 🇬🇧
(@jimboandandrea) reported
from
Saint Agnes, England
@googlenest I have a warranty problem following a second faulty Wi-fi chip please can you DM me to continue our conversation
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Zach Ritter
(@SnackRitter) reported
@googlenest Just reset the bulb and still the same issue. Google home is not connecting to bulb. Bulb is still about to communicate to C by GE app
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yaramaz kavanoz
(@yaramazkavanoz) reported
@tomnorman @googlenest I am experiencing the same problem. no solution so far on the internet. Could you please tell me how did you solve this problem. If it isn't solved yet, I appreciate it if you update here whenever you figure out. tnx
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Sunny Rai
(@SunnyRai29) reported
@googlenesthelp hey! I've been using your Google nest thermostat e-learning product and my scheduling has stopped working. Can you help me with my settings to ensure everything is setup correctly?
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Erik
(@dogguyerik) reported
@googlenest Google just says that the device is no longer connected and then it tells me to reconnect and/or reboot and reinstall device. I can move it, sure. Don’t think it’ll make a difference. Seems to be an ongoing issue on all your online forums for customers.
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Michael Sawczak
(@Sawbuck73) reported
@googlenest I have google wifi. Never had an issue with band switching on any other devices. I have plenty of devices that only run on 2.4 and they don't have any issues
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eric uchalik
(@superfungo) reported
@aburkho4 @googlenesthelp @GELighting Can I jump in too? same issue, lights stopped working. Factory reset everything - trying for about 2 weeks, but google home app does not recognize (previously working) light bulbs. C by ge app will synced them though... no problem but then I have to factory reset them again lol.
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$BP
(@bpauwels) reported
@googlenest No thats working fine. Its an ISP problem 👌
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Ricky
(@therickyshow) reported
@googlenest Doesn't fix anything 😢
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Just some girl
(@LollW) reported
@googlenesthelp We have had our nest about 4 weeks and it has gone offline and will not find any network. Tried everything and been on hold to the support line about 3 times for an hour... still nothing.
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The Mayor Of Raleigh, NC
(@RaleighBoyMayor) reported
@googlenest I haven’t gotten any messages, just slow loading video
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The Mayor Of Raleigh, NC
(@RaleighBoyMayor) reported
@googlenest Yeah :/ love my Chromecast, but it seems to have a bit of trouble connecting to the internet these days
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Marshall Brennan
(@Organometallica) reported
from
Naperville, Illinois
WiFi going down means @googlenest won’t play white noise again... just in time for nap time 😢. Is there a way to cache ambient sounds locally so that my kid can nap through our next outage?
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LastSplash
(@SplashLast) reported
We got a @googlenest mesh router and now we can't hook up our @EcovacsUS to it because the deebot won't go on the 5ghz. We tried walking down the street to get on the lower one but it's just not working. Help!
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Ricky
(@therickyshow) reported
@googlenest again, of this week all C by GE lights are not working and cannot be re-added to Google Home. Rebooting devices doesn't help. Already been through many hours of troubleshooting, resetting, power cycling, etc. They just stopped working and Home app doesn't see.
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