Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • _nicholasrogers nick ⛄️ (@_nicholasrogers) reported from Swansea, Wales

    @googlenest I’ve reset and moved my wifi to a new place but when I set it up it’s still showing me as being at my old location. How do I fix this please ?

  • JustinMerz4 Justin Merz (@JustinMerz4) reported

    @googlenesthelp @surajgaikwadg Having this same problem.

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest BTW before I forget, thanks for your help. Off to factory reset all the things. Wish me luck.

  • Lufeh9 🥑 (@Lufeh9) reported

    @googlenest Thanks, well ... when i need media alarms i put my Google Home Mini on 15% volume, but when the speakers sounds, the speakers change the volume on 40% or 75%volume. I don't know why this problem happens.

  • Docsaidit Doc (@Docsaidit) reported

    Hey @google @googlenesthelp @madebygoogle even with the bass turned down completely, my Nest Audio paired speakers still have WAY too much bass. Any way around this?

  • 2Disabled damn it! (@2Disabled) reported

    Wow. @pureprotein has a minor issue and sends me a coupon to replace a couple bars and more. Cool! Made in America. @googlenest breaks under warranty and @google is too cheap to reimburse me $215. Made in China Too bad Pure Protein doesn't make thermostats.

  • bakabreath Daniel H (@bakabreath) reported

    @gmail Hi, I was told by the @googlenest account to contact you in regards to some issues I have with my account. Attempted to troubleshoot a loss of connectivity with all nest devices. Not a network problem as I could use a brand new account and get everything to work.

  • nwgat nwgat.ninja (@nwgat) reported

    @googlenest i have a Klipsch R-14PM connected via SPDIF to my Samsung UE55HU7505 4K television, when i tested with only the tv speakers and the issue is still there the issue started after a automatic! firmware update earlier this year will try uninstall google home, use my tablet/laptop

  • 6uillemRoca Guillem Roca (@6uillemRoca) reported

    @googlenest Hey @googlenest , I just found out a new issue with my Pixel 5 with the Home app. When I try to access the configuration of a device, like the Chromecast ultra, from the app it jumps to the ambient mode and doesn't let me change the language settings nor the name. Can be fixed?

  • redpaperrosecom redpaperrose.com (@redpaperrosecom) reported

    @googlenest I'm confident the issue isn't on the client side and would place my bets on an issue either with the software on the doorbell itself or on the nest server side - only thing i haven't tried is switching over from my virgin router to an alternative (I have no stable alternative)

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?

  • JPrushan Joel Prushan (@JPrushan) reported

    @googlenest 🎶 IOT is bad for humanity🎶

  • scoobysnapstory scooby miranda (@scoobysnapstory) reported

    @googlenesthelp how about an issue with my YouTube tv that is not activated? Why am I being charged?!?

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest “Something went wrong” “There was a glitch”. From the Google home app: “Cannot connect to Google” when trying to link a new device after the recommended resets: “Cannot link to Google account” Everything was fine 24 hours ago. No settings were changed in the meantime.

  • SeanBob604 Sean Bob (@SeanBob604) reported

    @googlenest It's working for both of us now. The point was to let you know of an issue with your systems. It was not at our end.

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