Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben J. Ditzel
(@BenJDitzel) reported
from
Fresno, California
@WEMOcares @BelkinCares @googlenest This is getting to be ridiculous. Dimmer switches from WeMo have been down for over a week AGAIN. No % control from #GoogleAssistant / #GoogleHome. This happened in October and they finally fixed it. Now it's down again. Been waiting...nothing.
-
Helaine Brandão
(@helainebrandao) reported
from
Egypt Lake-Leto, Florida
@googlenest As of last nigh two C by GE lights are not working and cannot be re-added to Google Home. Already been through 2 hours of troubleshooting, resetting google and lights bulbs power cycling, etc. They just stopped working and Home app doesn't see. Please help me
-
Tiger Daddy
(@JichaMan1974) reported
@googlenest I just resigned up with it on Dec. 02, and it is an onn, and off problem. I would tracerout my connection to the server, but I don't know the IP address, or URL that youtube tv uses for it's streaming. TBC.
-
Scott Luikart🌈🔻
(@sluikartinfo) reported
@akaCarioca @googlenest Carlos I appreciate your help - that’s not the problem. I have emergency heat that uses my AC to heat from outside rather than a furnace and that’s getting activated. Ive be e been using nest for years in my apartment but can’t install it correctly in my home.
-
Michael Sawczak
(@Sawbuck73) reported
@googlenest Everything else works perfect. This is not the 1st and only problem I have had with this Chromecast. I've re-installed, clear cache and data etc multiple times
-
Homosexual Cruella Deville 🥺👉🏻👈🏻 ❄
(@MyringReece) reported
@googlenest The voice tends to glitch when I ask it to spell a word or ask a question in general
-
🅲🅷🆁🅸🆂
(@ChrisLew300) reported
@googlenesthelp Not right now, and everything was off earlier in the day when I unplugged to change some smart bulbs. This started happening when Google Music closed down. Never happened before that. The other infuriating thing it does is...
-
Midwest Bias R.T. (R) FIRE ZAC TAYLOR
(@MidwestBias21) reported
@googlenest What help would I need? You plug it in and it's set up. It just doesn't work well.
-
Adam Lees
(@adamlees90) reported
This @googlenest app is ****....may have to switch to a Hive if it doesnt improve
-
Alex Dean
(@alexjdean) reported
@googlenesthelp forgot my nest password and when I request a reset email I don’t get one. Very frustrating as I need to sign in and was just about to by a new nest door bell! No more....
-
Matty R
(@MattyRights) reported
@googlenesthelp ive spent 20+ hours trying to get my nest wifi working...each time I call tech support it's like it's my first time calling and I can't do another factory reset( supervisors were supposed to reach out and never did.) Can you please help? 🙏
-
Superfried
(@Superfried) reported
Question. Since @googlenest is a @Google product, why can I not use a google suite address to sign in? Keeps saying I need to use an alternative email address.
-
Karl Billington
(@qualeboy) reported
@googlenest Both of my Google Home Max now have an issue, both the same issue, you play music or radio and they stop after a few mins. The Google Home app does not recognise them. When I factory reset them, the app still cannot add them. This is beyond a joke
-
Adam Coverdale
(@AdamCoverdale) reported
from
Dunton, England
@googlenest I have a Nest Thermostat that it is not working. Looks like the heat link has failed. Why is your support line only open from 9-1pm on Mon to Fri? Heating is important for a household and now I don’t have any until your open tomorrow. Can’t even raise a ticket!
-
Penny HEUmer
(@socialsoprano) reported
@GrahamYapp I've gone through @googlenest's trouble shooting page without joy, restarted the thermostat (including factory reset), restarted the router. Currently just getting a "searching" page on the network connection. We've not changed our WiFi settings so not sure why the sudden change.
Check Current Status