Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Nidocamen ⛄️ Merry Joe-mas 🎄 (@Nidocamen) reported

    @googlenest Security? Just tell me the setting to change in the app. Problem solved. I’m on latest iOS and recent GH app, I don’t think revealing that will cause me to get hacked.

  • SusanosWrath 1373 - 5 Days Until Birthday (@SusanosWrath) reported

    @googlenest I need help with the Funimation app's casting. It is using the Portuguese, English and Spanish subtitles all at once and it shouldn't be. I reset the Chomecast, cleared app data, deleted the app, and it still did this

  • Nidocamen ⛄️ Merry Joe-mas 🎄 (@Nidocamen) reported

    @googlenest With due respect, and pardon my anger, but... DO NOT SEND ME TO A F***ING FORUM THREAD. Give me an ACTUAL HELP ARTICLE or just tell me that IT"S NOT POSSIBLE. KINDLY TELL ME EXACTLY WHICH SETTING TO CHANGE IN THE APP. Thank you.

  • learyofyou Joe Leary (@learyofyou) reported

    @googlenest long story short - nothing. No hub. No restitution. Nothing. Not even an offer to refund my pre paid subscription. WTF. So flashforward to today. I have an outdoor camera that is inoperable because there is condensation on the lens

  • NovelFemme13 DMC (@NovelFemme13) reported

    @googlenesthelp Hello nest offline for months and won’t connect to WiFi. Tried all troubleshooting. What next please?

  • shklein Steve Klein (@shklein) reported

    @googlenesthelp I have 2 nests learning 3.0 and they both worked for a few months. At some point the second one stopped connecting with wifi. I have tried resetting it but it always says it cannot locate networks. What can I do to resolve this issue?

  • alex24561621 alex (@alex24561621) reported

    @googlenesthelp perhaps. Either way, please fix this problem because I paid a lot of money on equipment and a service that is NOT working right now!

  • timothycd Peterson Timothy (@timothycd) reported

    Getting to that stage of being a dad where I yell at anyone who touches the thermostat. Thank heaven for @googlenest so I can simply turn it back down from my phone. #dadhack

  • ericvandamme Eric VanDamme (@ericvandamme) reported

    Thinking of replacing all my @googlenest devices with @amazon devices. Though I’d much prefer my own server and pay the full price for the device. Clouds blow big chunks and seem to not support open standards like IMAP, CalDAV, or CardDAV. But at least Alexa supports Plex.

  • Lufeh9 🥑 (@Lufeh9) reported

    @googlenest Thanks, well ... when i need media alarms i put my Google Home Mini on 15% volume, but when the speakers sounds, the speakers change the volume on 40% or 75%volume. I don't know why this problem happens.

  • JamesGavigan25 James Gavigan (@JamesGavigan25) reported

    @googlenest Yes I have gone through all the basic trouble shooting and it still doesnt work. Can you give me a call so we can walk thru other steps or send me a new google mini?

  • adrian17chavez Adrian Chavez (@adrian17chavez) reported

    @googlenesthelp hi my nest thermostat no longer can find my wifi or any wifi. I have rebooted my wifi, reset the nest, deleted my app nothing seems to work. Saw a YouTube video with similar issue and was directed here. Please help.

  • nopking Paul King (@nopking) reported

    @googlenest question: how do I view activity my hub had from kids accessing it? They asked it something that triggered several devices to shut down. When I look at activity it's only my activity.

  • TowerTavern Tower Tavern (@TowerTavern) reported

    @googlefiber is the shittiest service ever. Don’t ever get it. Wifi shits down, @googlenest cameras stop working. Absolute trash. And expensive #googlefibersucks

  • yaya27889 PoliticallyIncorrect (@yaya27889) reported

    @googlenest I am having trouble w/my Internet which may be the problem. Naturally I cannot get an appt until the 28th!!

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