Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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JKelleybos
(@jkelleybos) reported
@Audacy @tunein @googlenest Google Assistant is broken and not streaming your radio stations.
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Cynthia Simon
(@Cinsike) reported
@googlenesthelp Yes, please reach out. My home is getting broken into and some is vandalizing my furniture. I will post pictures
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CONDITION.BLACK
(@Shadow0pz) reported
It’s a shame that @Ubiquiti won’t sponsor my security build. I recently had a serious security issue and having the G4 Cameras and the PTZ would really have helped but I guess I’ll have to look at @googlenest or something else unless someone gets back to me.
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Cynthia Simon
(@Cinsike) reported
@googlenesthelp my cameras keep going offline. I’m blocked out of my account. Tried more than 3x’s w Nest &even w google. Can’t change password either. Pls reach out someone is breaking into my home. #TargetedIndividuals #gangstalking
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Sarah Sally Roberts💙💙💙
(@SarahSallyRobe1) reported
Yet another @googlenest refusing to play @BBCSounds. C'mon, someone official come up with a fix!
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Matt McGlothlin
(@MattMcGlothlin) reported
@googlenesthelp is there an issue with cams only showing still images instead of a video image and showing up late? My cam is showing still images as a preview instead of video for over 24 hours now and less notifications and I have Nest aware. Help?!
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Adner 🇨🇺 🇺🇲
(@LuKaS_Cuba) reported
@googlenesthelp I'm having a hard time getting the Home App Preview, always gives me an error. Help?
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Damien Waite
(@damienwaite422) reported
@googlenest hey, I'm having problems with my nest. I keep getting the error code h1. I've tried resetting and factory resetting with no joy. Can anyone help me with more troubleshooting please? Thanks!
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Marianne_Barno
(@QuietRev0lution) reported
from
Eldersburg, Maryland
Hey @google @googlenest @googlenesthelp Who do I need to talk to to get a fair resolution to the expensive problems caused by your faulty product? Would a formal complaint + publicity of the issue help get you to do the ethical thing? Surely someone knows how to make it right.
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IWouldRatherBeReading
(@DebbieStaplet15) reported
@googlenesthelp Over the last few days the Nest doorbell notifications are delayed approx 10 minutes on the two phones in our household. This renders the Nest doorbell virtually useless. Wifi is fine, all settings are good. Please advise how to fix this!
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Keefer
(@ryan_keefer) reported
@googlenesthelp It's Pixel Buds, but I don't know who else to contact since I'm getting shutdown by the buds support team.
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Steve Galway
(@galway_steve) reported
@googlenesthelp Still having issues with playing BBC Radio on my Google Nest Hub. Been an issue for over a week now and I've reported it several times now. Is there an update on an ETA? Really frustrating. Thanks
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BreakOutDude
(@tradeBO42) reported
@googlenest @madebygoogle either fix "performance decrease over time is actually an issue that's being looked into internally and I'm hoping to have news on a fix or workaround soon. I'll share more as I have it." or QUIT doing HW
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Restless in NY
(@_the_happy1) reported
@madebygoogle @googlenesthelp Having A LOT of issues with a brand new Nest wired doorbell. Tried troubleshooting only to find that you guys are aware of the issue! Well, what’s the solution for paying Nest Aware customers?? Need this to work!
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El Yunke Obeezy
(@MissAir) reported
@googlenesthelp my nest thermostat app keeps going offline. The thermostat never loses connectivity however. What’s going on? I deleted the app and everything
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