Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkH7483) reported
@googlenesthelp They are paired to my phone (Google pixel 5). What trouble shooting steps should I take for the battery drain of 28% off a full charge within an hour, while not listening to anything and just having it in my ear besides running them over with my semi?
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Wayne Smith 🇺🇦🇪🇺
(@lowwhistler) reported
@googlenesthelp can you help with a month old Learning Thermostat that cannot connect to wifi? Done all the troubleshooting steps, didn't work
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melaniemorgann
(@melaniemorgann) reported
@googlenest has the absolute, most terrible scheduling system. It has the least user friendly design I have ever used. Hands down, period. I could not say worse things about it. 0 out of 5 stars.
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NM
(@naresham) reported
@Google @googlenest Can somebody please help me overcome this issue to be able to use Chromecast normally. 🙏🏻
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.
(@jakefentonaz) reported
@googlenesthelp Yes they are offline I’m the next app. They keep connecting and disconnecting to the network. I’ve reset my wife and turned off and turned on every device in the home
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dinis da silva
(@DinisDa) reported
@googlenesthelp hi to may concern I have a google thermostat 3generation for a probably 2 years and now at can’t connect to wifi I try everything according to google nest and won’t connect can u help me with that thank you
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This Is Us Now
(@thisisusnow18) reported
@googlenesthelp my thermostat stop working for some reason it is not connecting to wifi or can't find any networks I have reset the device and reset my modem and I'm not having any luck please help
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CL
(@CL76147530) reported
@googlenesthelp including a 5+ old Nest Protect have no problem staying on wifi. It’s a Gen3. Model number says Backplate-5.4 under technical info. Let me know if I can look for more info.
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Cow Camel
(@CowCamel) reported
@googlenest Issue with humidity accuracy on your Nest thermostat . It’s been this way since purchase . Bought several $5 hygrometers that are WAY more accurate than your $$$$ thermostat. Attend to your customers.
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Karan Nayak
(@NayakKaran) reported
@googlenesthelp home is unable to connect to wifi while setting it up, any help is appreciated
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Lorrie Meyer
(@lorriemeyer) reported
@4MileRunCapital @googlenesthelp I did what you did and it worked for a while but one of my thermostats went offline again. Has your problem been fixed?
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Wayne Smith 🇺🇦🇪🇺
(@lowwhistler) reported
@googlenesthelp Nest Learning Thermostat and it started overnight. Followed all troubleshooting steps including full factory reset. Won't see any wifi networks (believe it's a known issue requiring replacement)
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LucasW
(@lucaswielgosz) reported
my battery nest cam (10 months old) no longer works and @googlenest @googlenesthelp are not even trying to help, very disappointing
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.
(@jakefentonaz) reported
@googlenesthelp hi there. All my nest devices stopped working at the same time. Doorbell, camera and thermostat. Check and rechecked the WiFi and it’s fine. Can you help?
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NM
(@naresham) reported
@madebygoogle @Google @googlenest I have used Chromecast 3 on Mobile Hotspot for a year or more and it has always worked fine. The problem with this Chromecast-2 is only because it says "This Chromecast was manufactured for a different country & may not be compatible with your Wi-Fi"... Why??
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