Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • gabrana_1959 Gabriel Braña (@gabrana_1959) reported

    @googlenesthelp I’ve reseted two times the router and the point and I always get the same error

  • schiodo3 Sergio (@schiodo3) reported

    @googlenest I have two nest cameras on a nest account, I can no longer access the cameras, by app or web? Please help.

  • SandeepMSpeaker Motivational_Sandeep (@SandeepMSpeaker) reported from Bhubaneshwar, State of Odisha

    @googlenest I have checked with every step my all device are connecting with my wifi except this. I am facing this issue since I bought it. Kindly give me solution for same

  • KrisCoady ʞr¡s (@KrisCoady) reported from Middelburg, Provincie Zeeland

    @googlenesthelp since I got my broken Nest Smart Thermostat replaced over a month ago, it's been everything but smart; Heating the house up at night, overruling schedules but also ignoring geofencing and heating up when no one is home. Is this fixable?

  • fmalik89 Faizy (@fmalik89) reported from Salisbury, Maryland

    @googlenesthelp yo boy needs some help again

  • 2zzz4a925 Ace Allegedly (@2zzz4a925) reported

    @googlenest how do I stop seasonal savings on nest? wtf is google changing my house temperature without my consent?! App keeps crashing and nothing about turning it off in “history” in the app like the google article says. No way to opt out in the msgs. Plz help

  • CrippsCorner 💙 Olly Cripps 💙 (@CrippsCorner) reported

    How comes the combination of @googlenest Home and @SpotifyUK can't play remixes? No matter how I try it always refuses to play remixes and I'm forced to use my phone 🤔 Is this problem hardware or software related...

  • gabrana_1959 Gabriel Braña (@gabrana_1959) reported

    @googlenesthelp setting up a new nest wifi point I get an error “no internet signal”. I did it with google home app and all the previously steps were correct. I put the point one meter from the router. I had the new nest wifi working in my phone and I checked the nest wifi ok

  • moonflowerfliss felicity ☽ ☆ (@moonflowerfliss) reported

    @googlenest iPhone 11. Once I had an issue with Stan, but apart from that it’s only been Disney+. Hence why I asked them the issue as I thought it might be their problem

  • schiodo3 Sergio (@schiodo3) reported

    @googlenest No, I can not get login to the app and it does not send an email to reset password. It has been months.

  • roguecnidarian Пташник (@roguecnidarian) reported

    @googlenest I don’t remember the exact wording, but it asks to connect to WiFi to process requests. Restarting the device never helps and it shows as offline in the app until resetting. It looks like people have noticed the problem with mesh network routers, but I don’t have one of those.

  • luthorscoulter laur (@luthorscoulter) reported

    @googlenest When my google home is playing music through my spotify account, it seems to pause briefly like it is buffering every 30 seconds or so. Is there a way to fix this?

  • Johnny_Mahon John Mahon (@Johnny_Mahon) reported

    @googlenest I’ve performed a factory reset, created a new Nest profile, no improvement in performance. The random heating has always been an issue from 2014.

  • AmyLou2681 Lou (@AmyLou2681) reported

    @googlenest Hello, can you help me with my subscription, I’ve signed my nest door bell account uo with the wrong email address ? How can I get a refund and set it to the correct account please ?

  • NayakKaran Karan Nayak (@NayakKaran) reported

    @googlenesthelp bluetooth is not working from past couple of weeks, I tried every procedure mentioned in your support portal but nothing works #GoogleNestHub #Bluetooth #googlehomebluetooth

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