Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Bad_Astle Bad_Astle (@Bad_Astle) reported

    Having trouble with our @googlenest thermostat and so far no reply from @googlenesthelp (which previously have been great!) Any suggestions?

  • mandy8591 mandeep (@mandy8591) reported

    @TechieKumar @googlenesthelp Even I have the same issue for last few days and now the thermostat is restarting every few minutes. Thinking to change back to the old manual one.

  • EatWithDan Eat With Dan (@EatWithDan) reported

    @googlenesthelp I need help with my Google nest… please respond to my DM.

  • DiabetoLive Kyle Herbert (@DiabetoLive) reported

    @Brian_M_West77 @googlenesthelp I was having the same issue, my lights removed themselves and wouldn't let me add them back, but it seems fixed now, for me at least.

  • Sub_Effect Sub Effect (in the sub-woofer world) (@Sub_Effect) reported

    Tech has become so unreliable. So many tech support needs, so many forums. My new @googlenest camera still not working after 10 days chat with support. @SamsungUK SmartTV unable to stay connected to Wi-fi Very disappointing

  • tassiema32 josh dunn (@tassiema32) reported

    @RifatTa26135820 @googlenesthelp Contact @intelcrakk0 on twitter he was referred to me when I reach out for help regarding this same issue and he got fixed all thanks to him contact him now and I’m sure he will help you recover back your page

  • TheAwkwardDrop The Maker of Trouble (@TheAwkwardDrop) reported

    @googlenesthelp Nest cam indoor wired. My partner has it set up & invited me to the house. Set up my account & it shows ‘living room’ and when I click on it, crash.

  • RockyTrails Brady Dresselhaus (@RockyTrails) reported

    It's official, I think I hate my @googlenest thermostat, stupid thing is using energy while I'm on vacation, cooling the house down overnight and only because it doesn't have a simple hold temperature option or even use it's own home and away settings properly

  • eTron eTron (@eTron) reported

    @googlenest when are you guys gonna do something about the fragmented Nest & Home apps? Seriously tired of bouncing back & forth. Please fix already!! I have 12 Hub Maxes & 6 cameras. This is a pain in the… Also, my new Spotlight cam won’t finish installing on the last step. 😬

  • DanJHill85 Daniel Hill (@DanJHill85) reported

    @googlenesthelp In order of asking : Yes Not since the initial startup Yes I noticed last night it has several sections where it alternates between being offline and powering up the camera.

  • ryanhosssmer ✨ RyanHozzmeer 💞 (@ryanhosssmer) reported

    @googlenesthelp Hi On Google images on my ipad when I go to see more I get a forever colorful spinning circle I never got it before as of just recently Please fix this Also I do update my ipad So if you can please fix this I will like that very much

  • mandy8591 mandeep (@mandy8591) reported

    @googlenesthelp Hi, I bought Google nest thermostat 2 gen on March 05th. Yesterday it stopped connecting to wifi and today it starts restarting after every 1 minute 40 seconds. I did reset the thermostat,followed the other troubleshoot steps, still no luck. Please help.

  • FitFlyFellow Devonta White (@FitFlyFellow) reported

    I'm always watching my @googlenest cam to see which neighbor is putting their trash in front of our house. 🤬

  • DanJHill85 Daniel Hill (@DanJHill85) reported

    @googlenesthelp Also, I tested the adapter with one of the other three cameras and it repeats the same issue. So at this point the cables and cameras seem fine. Just 1/3 power adapters.

  • ryanchri15 Ryan Christensen (@ryanchri15) reported

    @googlenest why does my thermostat keep loosing wifi connection and needing to be rebooted every 2 days? Is this a known issue

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