Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
| City of Hazel Park, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff 💾
(@ransomshell) reported
@googlenesthelp Hi, Yes I can control it manually. The motion sensor has been flakey for a few weeks (walk by it or stand there waving my arms, nothing happens), I just never noticed anything more until today, after a friend said his was offline. So I checked mine, sure enough it too is offline.
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Andrew
(@HipsterSmoothie) reported
After countless attempt to pair a @googlenest smoke detector I think I have to send em all back 😭 I’ve gone through every trouble shooting step and nothing helped
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Michael Orth
(@michael_orth) reported
@googlenest home/away assist not working? Nest Hub Max spying on me while I'm home. Factory reset and reconfigure doesn't fix the problem. Started today.
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Dr. Ol’ Smooth *****
(@thedeathsiren) reported
Now it won’t even connect to the app. This **** is garbage @googlenest
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Dennis
(@076Dennis) reported
@googlenesthelp Like I said, the Nest Hub has no connection problems on that spot. It worked for almost a year. Didn’t move the router. Mini is 4 meters from the router. When I reset the mini it works for about 24 hours before the trouble starts. I’m from the Netherlands. What can you do?
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RB
(@rb89rb) reported
@googlenest why do your nest cameras keep going down?? In the past week my cameras have gone down over four times and there is nothing wrong with my Internet connection
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Neil Simmons
(@smarmyions) reported
So @googlenest wants to automatically turn down my thermostat so @ERCOT_ISO can rake in more profits by not running a grid that serves their customers. This is absurd.
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Catherine Elizabeth Thomas 🏳️🌈
(@cxtherinethomas) reported
@googlenesthelp Hi Guys! yeah it’s still not working.. and now it’s not setting alarms generally or play spotify. it’s connected to the internet and i can’t find a software update? i’m not sure what to do because i used to use it to wake me up to the radio
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🇪🇺🇫🇷 Margaret 🇫🇷🇪🇺 #FBPE #EUPartisan
(@margarance) reported
@PhilBray @googlenesthelp @ClassicFM Same problem here. Same Answer. When I specify on Global Player it says it either ‘isn’t available or can’t be played right now’.
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MR GEEK™
(@ExceptionalGeek) reported
@googlenest I am having a huge problem with my nest could someone contact me?
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WNY Brews 🍺
(@WNYBrews) reported
@googlenest @gregjbutler I do, I need the same help. The guest network used to be just 2.4 and that helped, now my wifi lights are wonky
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Dennis
(@076Dennis) reported
@googlenesthelp My Nest mini is not connected to Wi-Fi even after 5 factory resets. Nest hub has no problems on the same place. After reset it works for about a day. Think the Nest mini is broken. I got it with my Nest Aware subsription last year. Can you help me?
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YellowBird
(@cracker_jacq) reported
@googlenesthelp From google store. The argument here is that the store site is misleading to say you only need a point if you already ha e a router. Doesn’t say anything about Point being WiFi only. We are out of time for ‘buyer’s remorse’ period but we feel let down that you won’t just exchange
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DAVID A PFEIFFER
(@DAVIDAPFEIFFER1) reported
@googlenesthelp I have a Nest Thermostat and it has lost the ability to connect to my WiFi. I have already reset the thermostat controller and the WiFi by itself. My router is supplying a good signal and other no other networks are seen by the Nest thermostat. WiFi is broken.
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Diet Coke™️ button
(@htownWOW) reported
@googlenesthelp hi there. what’s the warranty on nest smart thermostats? I bought 3 in April of ‘21 and they’re nothing but trouble. Always going offline, always a technical note or notices, bad iOS interface, etc.
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