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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brentwood, England 1
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • micks1984
    Miguel Martinez (@micks1984) reported

    @googlenesthelp Hi, my thermostat has lost WiFi connection. I have tried for a few days taking all required/recommended steps and none are working. Can you please help?

  • madetea
    Leslie 🏳️‍🌈 (@madetea) reported

    Hey @googlenest - your app is the worst ever. Switching to Hive immediately.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • JudithBaumel
    Judith Baumel (@JudithBaumel) reported

    @googlenesthelp My Google nest thermostats, doorbell camera and floodlight w. camera all stopped connecting to home internet. @verisonsupport says it can't help. What do I do now?

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported

    Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenest my nest is connected to the internet but app showing it as offline?

  • JudithBaumel
    Judith Baumel (@JudithBaumel) reported

    @VerizonSupport After a tech did something to my router ("cleaned things up") all my @googlenesthelp products can't connect to home internet. I've called, gotten no help but why have you closed my case?

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • Scselig1
    Sam (@Scselig1) reported

    @googlenest down???

  • 0xDustinP
    Dustin 👌🏻 (@0xDustinP) reported

    @zerohedge @googlenest @Google Well this sure looks bad.

  • samboni96
    Sam Modell (@samboni96) reported

    @googlenest Nest app isn’t working. Can’t login and I know my info is correct.

  • beanz_sam
    Sam Beanz (@beanz_sam) reported

    @googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

  • MaxModz1382
    M A X 1 3 8 2 .com (@MaxModz1382) reported

    @zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them

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