Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oak Lawn, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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El Guapo (@Bwhite4363) reported@googlenesthelp @jburris69 @madebygoogle Don’t need to update you. Everybody complaining about Nest being down. You need to update your customers.
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Janet Vuksta James🇺🇸 (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
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Jordan (@jordank925) reported@googlenest Why is your **** down? Reddit confirms this is all over North America.
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Staccato (@scgerber) reportedDo NOT buy Nest thermostats—they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle
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scrub (@scrub_i_am) reported@googlenest @madebygoogle why am I being billed for subscriptions I cannot cancel? Unable to cancel thru Nest app, Nest website, Google Account. Says I have no subscriptions yet I’m being billed for $240. I disputed it with my CC and requested a chargeback. Can someone please figure out wtf is going on?
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Stephanie George (@GeorgeStep18720) reported@looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.
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𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️🌈 🏳️🌈 (@correzpond) reportedHey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
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✂️🧵🪡😵💫 (@tensmoonwalk) reportedNo home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.
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ABow (@Xeodus3) reported@googlenesthelp thanks for the terrible experience. I will be getting rid of my google home camera and will go with a new service that values their customers and don't steal their money.
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johnnycadillac (@johnnynocannoli) reported@googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks
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Melody Catchpole (@MelodyCatch) reported@madebygoogle So i DM you as requested but you still haven’t solved my problem - where in the uk can i get a new thermostat so i dont have to replace my whole system? Awful product @madebygoogle @googlenesthelp and even worse customer service!
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BlessedInGod (@Overcomer2090) reportedSomething wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp
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Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!
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Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
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Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?