Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • mcostilla2010 Marco Costilla (@mcostilla2010) reported

    @jaquelinnneeee @googlenest Seriously. I walked in the house this morning and was like WTF. Why is it so cold. #GoogleNest playing!🙃

  • andrew_kalman Andrew Kalman (@andrew_kalman) reported

    @KOCOdamonlane @googlenest Gas heaters are the GOAT. Never have this issue.

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp having issues with doorbell cam. Suddenly went offline, no wiring changes or anything else. Checked house wiring and still has power to it. Please advise

  • Einnovoeg Einnovoeg (@Einnovoeg) reported

    @googlenesthelp I have a chromecast. The app has no option to add another streaming service. I've signed out uninstalled the app, reinstalled, etc and the issue persists. I'm trying to link Disney+

  • schuchert Brett L. Schuchert (@schuchert) reported

    @KOCOdamonlane @googlenest Heater upstairs and down on. Fireplace (natural gas) on. Gortex liner on. But no hot water since Saturday. Did you say last week 265 hours before we go above freezing??? Stop being right!

  • elvissa Rebecca (@elvissa) reported

    @googlenesthelp I’m trying to keep my heat at 63 to help with the power situation in my home state of Texas but every time I change my Nest thermostat, the thermostat changes itself right back to 66. What setting do I have to tweak to change this?

  • Steph_Holla Stephanie (@Steph_Holla) reported

    @googlenesthelp error e73 what’s up? It’s 1 degree here I need my heat. I had it this am now it’s not working after we did the suggestion from your device

  • stevan_kunst Vojvoda (@stevan_kunst) reported

    @googlenesthelp Hello, when connecting my Win10 PC to google nest after a minute the sound starts breaking and then disconnects, this issue began suddenly, got the speaker few days ago and the first day when I paired it with my pc it worked fine. I tried re-pairing but nothing.

  • okieshooter Lowell B. Sackett (@okieshooter) reported

    @KOCOdamonlane @googlenest They all do. Especially if your vents are in the attic. By the time the heated air has moved to the actual supply registers the air has cooled by several degrees. Heat rises so again stressing the system to push the air down! #itscold!

  • cleardust Sumit Bhatia (@cleardust) reported

    @googlenest @googlenesthelp #hellobell when ever someone rings the bell the app doesn't show camera otherwise it's always on with no delays. not sure what the problem is. network is super fast so that is Def not an issue

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp There no led light on so means there’s no power getting to it? We haven’t touched anything and everything else nest - related (thermostats / outdoor cams / screens) are working fine. It’s not a wifi network issue

  • mmi_sea MMI (@mmi_sea) reported

    @googlenest Wow, I'm 2 mos. into owning the Home Max, experiencing known issue of the unit dropping internet connection, and can't believe how poor the service is from Google. On same network I have a Home, Home Mini, Nest Hub and 2 Chromecasts w/o issues. Case #4-7767000031370

  • Steph_Holla Stephanie (@Steph_Holla) reported

    @googlenest what is going on? Woke up to error e73 and our heat was on did the suggestion & it’s not working?

  • GraceGFreud Grace Freud (@GraceGFreud) reported

    Sorry to be a ***** but setting up a @googlenest router has ruined my weekend, problem after problem.

  • DannySirois Danny Sirois (@DannySirois) reported

    @googlenesthelp My Nest thermostat is giving me the W5 error and cannot discover any Wifi networks. Help please!

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