Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose (@joseyawar87) reported 2 minutes ago

  @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

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  Kevin (@McNamara_Group) reported 2 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

• 
  Brad (@BradFromFlorida) reported 6 minutes ago

  @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

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  Dominick A. Scarfogliero (@dominick4233) reported 8 minutes ago

  @jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?

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  Ricky Nelson (@lip_richard) reported 10 minutes ago

  @googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.

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  Legoboy2002 (@Legoboy20021) reported 12 minutes ago

  @googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?

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  𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️‍🌈 🏳️‍🌈 (@correzpond) reported 15 minutes ago

  Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

• 
  Luise #muddyankles 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏳️‍🌈🇺🇦 (@luise_g) reported 15 minutes ago

  @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …

• 
  Jordan (@jordank925) reported 21 minutes ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

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  brn (@Von_der_Land) reported 21 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

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  brn (@Von_der_Land) reported 22 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  🦣🤙Paul Cherrington 🍒🇺🇦🤙🦣 (@PaulCherrington) reported 22 minutes ago

  @GoogleHome @googlenesthelp It's my thermostat. I don't pay a subscription and don't need help with what I set it at. Imagine if Ford shifted your car from drive to 3rd because they felt you didn't need to be in that gear. Would you be OK with that?

• 
  Alan Neveu (@AlanNeveu) reported 27 minutes ago

  Hey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.

• 
  Financials 4 me (@Financials4me) reported 28 minutes ago

  @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

• 
  Kimber (@KimberA777) reported 28 minutes ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.