Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Keeble
(@StuartKeeble) reported
So sad the @BBC are shutting down the BBC Minute news service which has been providing a morning update on my @googlenest for the past few years. I would pay for that service!
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Ashley Brooks
(@xashleylynnx3) reported
@googlenesthelp My nest thermostat is not working. I’ve had it for a little over a year now and it stopped connecting to any Internet. I’ve checked everything, reset it, still nothing. I feel like these thermostats should last longer than a year.
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Dean Upton
(@deanupton) reported
Second @googlenest doorbell to break down. App has become unstable. Latency ridiculously long for a doorbell. I’m done, and taking my £10/month subscription with me.
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ThEReALKeG
(@ThEReALKeG211) reported
@WEMO @WEMOcares hello my wemo devices won't add to @googlenesthelp Google home app. It does not let you set up anything. It never cycles past finding the wemo icon under add device and that's as far as it goes. Is it down? Something on the works for a fix? thanks
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ThEReALKeG
(@ThEReALKeG211) reported
@googlenesthelp @googlenest hello the app seems to be having issues viewing cameras. I can view it via the internet. I deleted the app and still the issue remains. It's also happens at multiple homes on account..is there something wrong with app?
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🦝KM4OOS🥦अस्मि (Paradox)
(@KM4OOS) reported
@googlenest I live 20 miles away from a nuclear power plant. **** you
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Ross McKillop
(@rsmck) reported
@ninkosan @tado @googlenest I've had one for over 10 years, and upgraded to the newer one when we moved, never had a problem with it and it works really well for us. I don't think Google will abandon it any time soon, indeed they've just recently launched a new model of it and even the 1st gen still works
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Joshua Sanborn
(@JVentures7) reported
@googlenesthelp I’m having a wifi connection issue. I’ve only had this thing a few months and it will no longer detect my wifi, and the unit doesn’t wake when I walk by. It said it’s not charging, but my wires are all tested and working properly. I charged it with a usb for 4 hours and nothing..
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your canadian girlfriend, Alli Roberts
(@allitude) reported
hi @googlenesthelp i have had two electricians out to make sure the wiring/electrical is set up correctly for my nest & am still only getting the small green light, but no light around the button, pretty sure it’s a prob with the device & that it’s bricked. help?
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🎄DJ🎄
(@4everblueeyez) reported
@googlenesthelp Seems to be an issue with several users @googlenest.
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Martin Cleaver - #FBPE 🇺🇦 💜
(@MCleaver) reported
@HAL9000Machine @googlenest @googlenesthelp I fear we all have this problem. I hope a bugfix comes PDQ. I don't want to wake in the middle of the night to hear the radio is still on.
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Johnny R
(@jarsparky) reported
@googlenesthelp Hi, my Nest account seems to have been de activated, can you help?
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David Crow
(@davidcrow) reported
it is time for us to rip out all @alexa99 @googlenest products. Both are just such trash. The belief that voice is the best interaction system or that either of these companies can build desireable/useful experiences. Serves me right. Switching back to Sonos.
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jantan24
(@jantan241) reported
The year long bad experience of using @Ring is over! Replacing it with @googlenest doorbell!
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bosabri
(@bosabri) reported
@googlenest fix the sleep timer function on all of your google home and google nest products! It stopped working 2 weeks ago
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