Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jkmufc88) reported
@googlenesthelp Hello, it says Nest app had trouble communicating
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ßeeLazyy
(@BeeLazyy) reported
@googlenesthelp it doesn’t chime inside, doesn’t show clips of detected events even seconds after it occurred, sometimes it doesn’t load the live feed, sometimes it fails to notify of a person. Worst of all: every problem (except the chime) seems to magically resolve itself once I pay for aware.
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Sergio Palacios
(@palserg) reported
@googlenesthelp @tinoml I have the exact same issue, also in Mexico
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Nardine Horsley
(@njhorsley) reported
@googlenesthelp Have 3rd Gen Nest. Heat Link stopped working, no lights. H71 Nest can’t connect to Heat Link. Help required to solve issue please.
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Lewis Graham
(@thelewisgraham) reported
@googlenesthelp my learning thermostat won’t get past the screen with the home logo, no matter how many times i restart it, could you help?
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Dan
(@HeyItsMajj) reported
Ugh. Why is Autoplay on Spotify not working on my Google Nest anymore? I've seen people with smart devices talk crap about it being on by default but I totally love it! It's how I discover new songs. I want it back! @googlenesthelp @Spotify
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Andy Gough
(@AndyGough1966) reported
@googlenesthelp I have just recieved a nest hub gen 2 to use instead of the Lenovo Smart Clock. So only just noticed the issue, I can't set any media alarms at all. I have tried on different Nest Hubs (Gen1/Max) and all face the same issue.
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Michael Gerschutz
(@mikeGerschutz) reported
@googlenest the Squirrels are at it again. They've chewed threw another Outdoor IQ power cable. Can't find a replacement anywhere. I'm not looking to drop 180 plus on a new camera over a power cord. Please help!?
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Carlos
(@Kahlosinthecity) reported
@googlenesthelp Hello, so it stopped the testing but now there is a beep every now and then and I have a message saying the CO detector is broken and I need to replace the while thing
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Leslie Ho
(@waihinho) reported
@googlenesthelp It started today. I have not changed any setting to my router. I have also tried to connect the nest to another router and my mobile phone as a hotspot. The same error code comes up.
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Sanjeev Joshi
(@joshisanjeev81) reported
@googlenesthelp I am still having issue connecting with Wi-Fi , the thermostat does not find any Wi-Fi and it was connected until few days ago. Appreciate your help!
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Veronique Servant
(@VeroServant) reported
@googlenesthelp Our Google Nest Thermostat can't find any WiFi networks. We have rebooted routers/thermostat and nothing works. All of our other devices can detect networks and connect to the internet, our Nest Thermostat is the only device that cannot. Can someone please help?
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Zephyr
(@Zephyr_Dingo) reported
@BizDrake @googlenest Yeah I had a google home mini that kept factory resetting at 3am waking me up to “please sign in to the google home app” literally at least once a week. Spooked me to say the least!
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Dan
(@HeyItsMajj) reported
@googlenesthelp Well, it's just a bummer that it was working perfectly before but now it suddenly stopped working. No, I havent. I might try that, but I highly doubt that will fix my issue.
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Zephyr
(@Zephyr_Dingo) reported
from
Chicago, Illinois
@BizDrake @googlenest Hopefully! But I know every time I open the nest app to check my security camera is defaults to away which is not a bad thing just interesting. So google definitely has some issues with their services xD
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