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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Carmenlp56Perez
    Carmen Pérez (@Carmenlp56Perez) reported

    @googlenest Having problem connecting to outdoor cam and doorbell

  • matthewwdavid
    Matthew (@matthewwdavid) reported

    @googlenesthelp Confirmed, also happening with my partners device/login. Attempted on both wifi and cellular on a separate iPad too. Seems like something on the backend with our home settings/database. I got logged out when I removed the original nest thermostat from our home.

  • XBetadogX
    Dave (@XBetadogX) reported

    @AirParrot using nest hubs and max can connect to multiple hubs and Chromecast no issue but nest hub max disconnects after a few minutes if connect to more than 1 at a time it eats up system resources on PC. Any ideas? @googlenest

  • Von_der_Land
    brn (@Von_der_Land) reported

    @googlenesthelp Yes. Make your devices and your home app stable and not go offline even though they are plugged in. 10 year old AirPort Express works better than your 2 year old device.

  • NQauym
    Nasir Qauym (@NQauym) reported

    @googlenesthelp sir my mobile is lost please help me recover my Gmail account

  • markwithers
    MW (@markwithers) reported

    @googlenesthelp I've uninstalled and reinstalled. Tried accessing using mobile and WiFi but same error .

  • crackers8199
    LOLmets (@crackers8199) reported

    @googlenesthelp my account seems to be frozen, can't see live view (spinning circle) and can't access previous 5 days. i need to get a clip from saturday off the server before it expires shortly...help!

  • dimitarmilo
    Jimmy Miloseski (@dimitarmilo) reported

    Where’s the setting to turn off responses on my @googlenest speakers? I never want to hear “ALRIGHT TURNING ON OFFICE LIGHT” blasting back at 2:30am. I can’t turn speaker volume down because it’s also our white noise machine. #dumbassistants

  • IMDbacks
    Ivan Muñoz (@IMDbacks) reported

    @googlenesthelp This has been the issue since i bought them a week ago. It's never worked. I've removed all from Google home, did factory reset on hub AND doorbell. Still, no fees when the doorbell rings. If I ask the hub to show me the camera, it'll show me with no problems.

  • markwithers
    MW (@markwithers) reported

    @googlenesthelp hi. The app has been displaying error all day saying there was a problem when trying to connect to nest service. I can't setup my smoke alarms or control heat . Is this a known issue ?

  • marykslong
    #beintheconversation with Mary Long, @iGeopardy (@marykslong) reported

    @Pytlicek @googlenest Google Nest is terrible honestly: their products don't even connect with wifi. But the concept is there. You could use another infrastructure than they do. Their signals are bad.

  • dantmobi
    DanT 🌍 (@dantmobi) reported

    @googlenesthelp seriously, who designed the battery compartment in the Nest 2. What a poor piece of work, impossible to replace the blinking batteries. #badlyDone

  • dropairs
    Nest Learning Thermostat Adapter (@dropairs) reported from Nerima-ku, Tokyo

    @googlenesthelp it is same when I use the website login. by the way the Nest hub time is correct.

  • ryanstrug
    Ryan Strug 🇺🇸 (@ryanstrug) reported

    The amount of times that the so-called @googlenest “smart” thermostat has decided it’s ok to go outside the programmed temperature range is unreal. Easily the worst piece of tech I’ve ever owned. They’re too busy doing climate whacko **** to make a quality product.

  • BlanketRacheler
    Rachem (@BlanketRacheler) reported

    @googlenest just installed thermostat nearly 2 months ago. What is the point of having a device you can control from your phone for sole purpose of saving energy if it’s constantly going offline? We have troubleshooted everything - what gives?

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