Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Phil S
(@Phil_S_UK) reported
@googlenesthelp I received a notification at 0830hrs GMT indicating that my network was offline. It was / is not, and all devices remain connected to the internet including Nest Cams etc. I have tried rebooting both the modem and each of the WiFi Points but the app stills reports as offline 🤷
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David Anderson
(@dzanderson3) reported
@MaFt @googlenesthelp Loads of people are having the exact same issue today (including myself). Something is wrong on @googlenesthelp side not ours. It's been an issue for me since 8:30am today (UK).
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Lev Becker
(@lev_becker) reported
@BenGreenwood999 @googlenesthelp Same here, my devices are connected but the app says that my network is offline.
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Rusty - "Quis custodiet ipsos custodes?"
(@rusty0101) reported
@googlenesthelp It would be nice to know what the issue was for the next time. I'd already shut down lights for the night, a few hours later went to get up and the GE bulb I have worked, as did the non-WYZE switches and bulbs, but the Mini's all complained that they couldn't talk to WYZE Home.
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Jon
(@JBickerton86) reported
@Phil_S_UK @googlenesthelp I having the exact same issue right now with mine
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David VanCuran
(@djvc6972) reported
@googlenesthelp Need help with my nest pro. Stopped receiving internet signal. I have two, the one downstairs still works fine. Did troubleshooting and reset still not seeing networks
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Lightbody
(@lightbody) reported
@BenGreenwood999 @googlenesthelp @Phil_S_UK Same issue here too.
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Adam Miarka
(@adammiarka) reported
@jp2e @googlenesthelp Ha...we had this with Paw Patrol and Fire TV devices so it's not specific to Google! Could never fix it.
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J.T.Y.-Y. 🇪🇸
(@Ysasmendi) reported
@googlenesthelp @EYFSBen Same here, except my phone is not working on wifi
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David Anderson
(@dzanderson3) reported
@Phil_S_UK @googlenesthelp Same issue on my end... It's a google problem.
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Ben Greenwood
(@BenGreenwood999) reported
@googlenesthelp @Phil_S_UK Same here. The app or something is broken as actually everything is fine. I have a 3 point google WiFi mesh.
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Rusty - "Quis custodiet ipsos custodes?"
(@rusty0101) reported
@googlenesthelp Some 4-6 hours later everything was working again. (After I posted my note.) This is the first note I've seen that anyone noticed I'd posted. (Which I'm actually OK with, but if there was some sort of an outage, information on it would be nice.)
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MaFt (Not Matt, ever!)
(@MaFt) reported
Anyone else use Google/Nest WiFi and constantly being told the network is offline even though literally everything works on the network?! Seems to have started yesterday from what I can tell. Restarting network made no difference. @googlenest @GoogleUK
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Lightbody
(@lightbody) reported
@Phil_S_UK @googlenesthelp Same problem here, happened at the exact same time too.
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The 𝕄𝕖𝕥𝕒 Liron
(@TheOnlyLiron) reported
@googlenesthelp I don't need help, just tell your engineers to add code that if I talk to a speaker in my house it means I'm home and that the nest thermostat should exit "away" mode