Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Anantha Shayana. D
(@RAYSITI) reported
@googlenest I've reset the device / the language settings multiple times from the mob app. Only thing that stops it from switching back to Hindi is to set the primary language to Eng-UK and not Eng-India. Once I switch back to Eng-Ind, the problem's back.
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Billy Younger
(@Chuckusabeer) reported
@googlenest Again.. All linked to my Google account. I don't have another phone or tablet with this on it... Looking at Google searches it would suggest this is a fairly common problem with no real definitive fix.. Seem more a Google problem than a user issue.
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Geoff Wolfe
(@geoffwolfe) reported
If get prompted again to give Google login access to @googlenest app when I need to quickly check the door bell or turn up heat at 2am, I’m going to lose my mind.
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Jack Shepard
(@Xceptionalthief) reported
@googlenest help. Nest thermostat will not turn on heat unless I manually change the mode every time. Gets cold at night when it doesn’t turn on when scheduled
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Enchanted Gardening
(@Enchanted_Gadnr) reported
@googlenesthelp Hi. I messaged you just now. My nest camera is not working. Blue spinning circle and won’t connect to WiFi. I am in the UK. Old camera in the back is working fine and my doorbell too. But not my front of house camera, which I got in March from you as a replacement for old one.
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Yeah, good. Okay. 🌹
(@oviera) reported
@googlenest The original Google Mini's and the Google Nest Hubs. The issue isn't there on my Pixel 5.
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Andrew Armer
(@AndrewArmer1) reported
@googlenesthelp Your support is terrible. My family has had an issue with the Google nest for over two weeks, and your support continues to not respond to our inquiries. Based off of my own research, we need a new router. Do your job, and get back to people when you say you will.
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Geoff Wolfe
(@geoffwolfe) reported
@googlenest I’m pretty sure you know what the issue is. Please fix the Google <> Nest auth integration. It’s a mess.
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J. Kelly
(@jackieayres) reported
@GoogleNest just guessed the music I wanted to play on the app I wanted to use before I could say anything but “Hey, Google, play...” WTF 👀
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Gina Kaz
(@GinaKaz) reported
@googlenest our nest router keeps disconnecting from the internet, we’ve contacted support multiple times with no resolution, we need internet. HELP!
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Jeffery kresha
(@jDORK707) reported
@googlenest I have a 1st gen Chromecast and an ultra but neither have google TV on them to do the comparison. I have only had the audio and jitter issue when using Google TV for playback.
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Deepak Kukreja
(@Deepakkukreja19) reported
@googlenest I have answered everything on FB support chat..but noone is replying and solving issue
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JL401
(@Jbird747) reported
@googlenesthelp Do you also cover Chromecast devises? My latest Chromecast and Chromecast 2nd gen have same problem; The music always stops at 20min when I cast AppleMusic with the song 20min or longer. Even on the different Wi-fi, same happends.
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Gina Kaz
(@GinaKaz) reported
@googlenesthelp been dealing with customer support for months now. Still no resolution for my router that keeps disconnecting from the internet. I want to be refunded for this **** equipment that doesn’t work.
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Jamie Cashin
(@va3jme) reported
@googlenest Unplugged it for about 3 minutes... Plugged it back in and it still doing the same thing. Have you had any other reports like this? It was happening to a friend of mine yesterday but rebooting his server fixed it
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