Google Nest

Google Nest Outage Map

The following outage map shows the most recent locations worldwide where Google Nest users have reported their issues and outages. If you are having an issue with Google Nest and your area is not listed, make sure to submit a report below

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 6
Calgary, AB 4
Mexico City, CDMX 3
Rome, Lazio 3
Sydney, NSW 3
Turin, Piemonte 3
Chicago, IL 3
Plympton, England 3
Sunderland, England 2
Sherwood Park, AB 2
Palm Coast, FL 2
Hamilton, ON 2
Glasgow, Scotland 2
Toronto, ON 2
Catania, Sicilia 2
Dallas, TX 2
Houston, TX 2
Dartmouth, NS 2
Manchester, England 2
Caserta, Campania 2
Santiago, Región Metropolitana 2
San Marcos, CA 1
Helsinki, Uusimaa 1
Grapevine, TX 1
Stoke-on-Trent, England 1
Philadelphia, PA 1
Magdalena Contreras, CDMX 1
Aci Castello, Sicilia 1
Addison, TX 1
Niagara Falls, ON 1
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Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Mark Caufield (@CaufieldMark) reported

    @googlenesthelp my unit has lost all Wi-Fi connections. I have tried rebooting modem and router. I have reset nest to factory settings. I also took the best unit and swapped with another in my house to no avail. Please help

  • Eamonn Wootten (@wootten09) reported

    @googlenesthelp Hi, have checked the breakers/switches and nothing has tripped. The boiler is working fine and has power. The issue is the heat link

  • Matt (@MattDevUK) reported

    Have @googlenest broken speaker groups again? I'm fed up with waking up and hearing "sorry cannot find that device, please make sure it is connected to the Internet and try again." lately my Google Home system has been more frustrating than helpful. About to rip it out.

  • Robert Stephens (@rstephens) reported

    @trueadm @googlenesthelp Likely doesn’t help WiFi signals though

  • Becka Noori (@b3kca) reported

    @bllfield @googlenesthelp Brian, this is a known error and the same happened to ours the other day. We tried everything nest support advised but nothing worked. It’s now useless. Because it’s 14 days out of warranty @googlenest won’t repair or replace it. Good luck with yours. 🤞🏼

  • Kelly (@myfunkoaddict) reported

    @googlenesthelp Tried it and still not working

  • brian littlefield (@bllfield) reported

    @googlenesthelp I have 2 Nest thermostats and one of them lost connection to my wifi network and will not find it now. I reset the Neat and rebooted my WiFi network but neither get it reconnected. The other Nest is still connected to my wifi and does not have any issue. Need help

  • Becka Noori (@b3kca) reported

    My @googlenest thermostat has stopped connecting to wifi so now no longer works. @googlenest customer support can’t help because I’m just 14 days out of my warranty. Frustrated and disappointed.

  • Yoshi (@Air_Asian) reported

    @googlenesthelp is there an issue with the desktop/web login? it keeps redirecting me to to sign in

  • angelo (@3Y6IX) reported

    @tesla_raj @googlenest These thermostats and the rest of the suite have gone downhill since google acquired Nest and integrated them. They also canceled the "works with nest" program which cut off thousands of 3rd party integrations! Trash products


    @googlenesthelp No I called an engineer and spoke to one of your advisors on the phone to sort the problem.The engineer cost me some money .It would have been nice if they or you advised me to ring one of your advisors first as its a lot easier and she said there is set procedure to go through .

  • Soy Palolis (@Palolis_R) reported from Denver, Colorado

    @googlenest Is there an outage? All of my cameras have been disconnecting and reconnecting for the last two hours. @madebygoogle

  • Ved Antani (@ved_a) reported

    @neilghosh @googlenesthelp Pretty good router. The problem is that you can access the config only through Google Home app. Cant install DD-Wrt etc. so you are stuck with the whitebox that way

  • iamgail8 (@iamgailwalsh) reported

    @googlenesthelp PLEASE HELP! My routines and alarms are an hour behind.Has been since November 2020. Many phone calls later all I get is be patient! Any help is appreciated!

  • Giovanni Angelo (@killinmesmall5_) reported

    @madebygoogle @googlenesthelp My nest wifi is almost unusable. CONSTANTLY dropping. I'm reading that many users are experiencing similar problems...HELP. I've contacted chat/phone 4 times, nothing is working. 🤬 #IJustWantReliableWiFi

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