Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • col3man01 col3man01 (@col3man01) reported

    @googlenesthelp I can turn on an off my nest cam but the app keeps sayings it’s offline or doesn’t have power? How do I fix this?

  • elgabito Kyle (@elgabito) reported

    @googlenesthelp Talking about the iOS assistant app, but yes we have several home devices (at least one of each). USA. If you do a quick google search you’ll see I’m not alone in this issue.

  • imex99 imex99 (@imex99) reported from Heath, Ohio

    @googlenest Not receiving any camera alerts for the last couple days… #Help

  • EmailChicGeek Sharon Jennings (@EmailChicGeek) reported

    @Headspace I did my first meditation via @googlenest on the hub last night, having linked it to my subscription (and yes, a meditation, not a sleepcast). But it's not showing in my journey (and so not passing onto Google Fit or @Vitality_UK ). Is this a known issue?

  • Heyyou60 mojo (@Heyyou60) reported

    @googlenesthelp This started about two months ago. I have reset devices. The downstairs hubs are close to router but upstairs aren’t obviously. Issue is with all devices .

  • danmiser Dan Miser (@danmiser) reported

    @googlenest might be the worst product line in history. New thermostats will not appear in the old Nest app, forcing you to use a crappy Google Home instead. Nest devices not appearing in Nest app. Great work, all!

  • underwaterryan Ryan Offord (@underwaterryan) reported

    @googlenesthelp Can't find anything mesh wise that is an issue. Distance is fine. Many other devices and zoom etc all day totally fine too. Have even given fixed IP to cameras and highest priority on network. Most likely a network issue but not confirmed yet.

  • sadaf53742722 sadaf (@sadaf53742722) reported

    @googlenest please help me please enable my adsense account please

  • johnsysc CharlotteJ🌻💫🌈 (@johnsysc) reported

    @googlenest why is my Nest aware not working even though I’ve subscribed?

  • Dobby_1979_ James Davis (@Dobby_1979_) reported

    @googlenesthelp Hi. All is sorted. The hello came back offline but had to do a full reset on the iq. All seems fine now though.

  • eyal2011 eyal doron (@eyal2011) reported

    @googlenest worst company ever don’t respect there own warranty do not get near or buy of there products NVER BUYING NEST AGAIN!!!!!!!!!!!! They are very rude and don’t care of any of there clients STAY AWAY !!!!!!!!

  • AJDinmore Andrew Dinmore (@AJDinmore) reported

    FFS. The @googlenest ecosystem is so goddamn buggy. I can't believe people tell on this for security systems.

  • country_jim Sex Police (@country_jim) reported

    @googlenesthelp Uninstalling the home app and reinstalling has done the trick. Thanks for your help 👍

  • SebInNoGoldRush 𝚂𝚎𝚋𝚜 (𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚟𝚊𝚞𝚕𝚝) 💛 (@SebInNoGoldRush) reported

    hey, @googlenesthelp, i’ve been trying so hard to get my nest mini to play #FearlessTaylorsVersion on Spotify but it just ignores my request and plays the old Fearless (2008) Can you guys fix that?

  • Dobby_1979_ James Davis (@Dobby_1979_) reported

    @googlenesthelp Hi. My doorbell and iq outdoor camera went offline. I turned my router on and off, the doorbell has come back online but the camera is staying offline. Some help please.

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