Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kristen Kirchhaine
(@KristenWeather) reported
@BarryJBlack @googlenest Wildfire smoke from Canada is pretty bad over the Midwest today/tonight. And it's not just aloft, it's mixing down to the surface, it even smells like smoke.
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Barry J Black
(@BarryJBlack) reported
@KristenWeather @googlenest Ugh that is the worst. Years ago I remember being out mowing my lawn when I lived in the Cape. Suddenly there was a ton of smoke. Come to find out the smoke was from fires in Sarasota and the wind blew it down the coast. Seemed like it was coming from nearby it was so thick
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Classified (OG) ™️ -
(@classiflied77) reported
.@Google, .@googlenest - **** you, this is pure greed. My cameras are going to the landfill. From Google 👇 Thank you for being a Nest Aware subscriber. We wanted to let you know that the price of your Nest Aware Plus subscription for<redacted> will soon increase from $15 a month to $20 a month (plus applicable taxes).1 Learn more about the upcoming price change. This new price will go into effect on your first bill that occurs on or after August 15, 2025, or at the end of your promotional period (whichever is later), if you currently enjoy promotion pricing. Your Nest Aware subscription will continue at this new price and your current benefits will remain the same with 60 days of event video history, up to 10 days of 24/7 video history, smart alerts, and other helpful features (learn more here).2,3 You can learn how to view, manage, or cancel your plan at any time here. We remain committed to helping you get the most out of your Nest devices and will continue to bring new features and innovations to Nest Aware over time. If you have questions, please contact us through our Help Center.
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John Inman
(@golfingjohn12) reported
@googlenesthelp My nest thermostat went offline and i cant get back on. Rebooted router couple times still cant get connected. Other things work fine. Help
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B
(@coyoteman5) reported
@googlenest really you're going to raise my yearly subscription $50 that really seems a little steep for a long time customer and it can't be due to tariffs since I already owned the product and Care **** affect Internet or monitoring but you use that excuse now
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Stefan Greybeard
(@StefanGreybeard) reported
@tom_weaver @googlenest They need all that Nest server capacity to generate AI slop.
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Made by Google
(@madebygoogle) reported
@AndrewP35479303 Hi there! We're sorry to hear that your front Nest Doorbell stopped working and that you can't use live view. We want to provide you with accurate assistance. Since this handle @googlenest was deprecated, please send us a DM on our official page, @madebygoogle, so we can provide you with further instructions. We're ready to help!
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Bill Sampson
(@Beartooth254) reported
@googlenesthelp I have a Nest E that will not connect to the network or the Nest app. This is one of 2 and the other connects fine. I have tried all the recommended restarts and resets, no help.
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Janani Vasudevan
(@jananivasudevan) reported
The impact of bad customer service! After literally 10 hours on phone with @XfinitySupport & giving them offers to take our money to just ship us their WiFi extenders, we decided to give up and go with @googlenest extenders. Wonder what’s the right threshold at which you give up!
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JD A
(@JDA63333604) reported
@googlenest you guys suck so bad now. This ‘1 degree for cleaner energy’ nonsense that I can’t get to stop and I never signed up for is the last straw. Tearing this bullshit out after nearly 10 years.
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Lucas Trestka
(@LowKickLuke) reported
@googlenest Who ******** do you think you are changing my temperature settings without my permission, and without giving me the ability to change it “to help avoid less clean energy” **** you. I’m done with you. I just tossed my nest and am going to Home Depot right now to get a “dumb” thermostat. I’m absolutely ******* tired of your ****. Go **** yourself.
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𝕏 EDS 𝕏
(@__MarketMaker) reported
@googlenesthelp hello, I'm having issues with the nest thermostat. It's not connecting to the app, and did a hard reset and now it's not finding any network to connect. Help.
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CERBERUS
(@Vaffanculo403) reported
@madebygoogle @googlenest can you guys please do something about the shoddy connection for the Nest Doorbell (2nd Gen) in the Google Home app? I have "strong" Wi-Fi signal and the love video still doesn't load out taken minutes to load and even it does load it skips. TERRIBLE!
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Ann Arky
(@PamiamSC) reported
@googlenesthelp I have an established Nest thermostat. It no longer finds wifi networks. Every other wifi device works. The Nest thermostat is the only device that can't find a network. Both the network and the thermostat have been reset. Please help.
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Kissler
(@Kissler) reported
@TechnoTimLive I had one that did this until i threw it away. Another one just last month did the planned obsolescence beep. Worst purchase these @googlenest smoke detectors.
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