1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Google Nest
  6. ❯
  7. Outage Map
Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More
Check Current Status

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • naresham
    Naresh Motwani (@naresham) reported

    @googlenest Duo calls need the other side to answer to connect & Broadcast is no help. Please bring in Amazon's DROP-IN like feature as that comes really handy. Lets call it 'CONNECT'. We can have an option in Home app & also via voice command to Enable/Disable CONNECT feature.

  • CurrentlyVince
    Vincent Aurelio (@CurrentlyVince) reported

    @dsilverman @googlenest My power usage graph looked like a side-profile of a volcano -- a huge mountain with a crater where the power outage happened.

  • devidicus
    Devidicus (@devidicus) reported

    @googlenesthelp are you having issues? All my nest gear showing offline but my internet is fine.

  • thomas_ob
    Thomas O'Brien (@thomas_ob) reported from San Francisco, California

    @googlenesthelp Well, after 10 frustrating hours with your agents, who to their credit were quite patient, I called my brother who is a software engineer and former systems administrator at a publicly traded tech company and he identified the problem in 5 minutes and we got it fixed in an hour.

  • JeffWisecup
    Jeff Wisecup (@JeffWisecup) reported

    @googlenesthelp my nest thermostat stopped working. Please help. It doesn’t recognize any WiFi.

  • JohnBGoode1960
    JohnCameron (@JohnBGoode1960) reported

    @googlenest Why do you make it so difficult to contact you? Do you have things to hide? I have a question or two about the 2nd gen Nest Protects. But help nowhere to be found and yet you’re so very clever tracing & using me & my data.

  • mwhelchel7
    Matthew⚾️⚡ (@mwhelchel7) reported

    Hey @googlenest I need help.

  • devidicus
    Devidicus (@devidicus) reported

    @googlenesthelp cameras & thermostat came back online after a while but protects still offline. I long pressed to join network (failed). reset WiFi via app which works w no errors but still showing offline. Router rebooted too. Any ideas besides resetting them all up again?

  • xbackstagetweet
    Kimberly 🖤 (@xbackstagetweet) reported

    @googlenesthelp my nest cam is not working. Says it's offline, but it's plugged in and my other nest cam in another room is working. I've checked the plug and that isn't the problem.

  • ncsulilwolf
    Lisa Jeffries (@ncsulilwolf) reported from Garner, North Carolina

    Hey @googlenest $9.99 shipping on a $10 replacement power adapter? Help a girl out!

  • 100LLtwink
    sick and twisted... (@100LLtwink) reported

    @googlenest help?

  • MarianBaylor
    Marian (@MarianBaylor) reported

    @googlenesthelp Yes the learning google nest. It will not hold the display and cannot connect to any WiFi. It been trouble shouted 3 times now and they said they would send anew one. Pls advise. Thx

  • googlenesthelp
    Google Nest Support (@googlenesthelp) reported

    @TonyChes1 We're sorry to hear that you're still unable to get on the internet. Are you needing help with your Google Wifi? @googlenesthelp is dedicated for customers needing help with Nest devices, but don't worry, we'll route you to the proper channel once we narrow down your concern.

  • diamondg34
    Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all in the process of fixing it like always?

  • zapata_36
    •傑夫• (@zapata_36) reported

    Are you aware the 'weather service' is down @madebygoogle? My Assistant @googlenest devices currently have no idea what the weather is outside, and at best, simply read a Wikipedia entry about the history of weather forecasting. @Google

Check Current Status