Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • GRB898 G (@GRB898) reported

    @googlenest @Google please update your horrendous media playback controls for nest cameras. Both mobile and website are just bad. I deal with multiple systems reviewing and pulling clips, and your layout is the worst.

  • cathal_flannery Cathal Flannery (@cathal_flannery) reported

    @googlenesthelp I’m having trouble with a nest thermostat installation. Could you recommend a Nest Pro near County Clare, Ireland?

  • debymex12 Deborah Bendayan (@debymex12) reported

    @googlenest is there a phone I can call for support? This is important! Our thermostat is offline, we don’t have heat in the house and it’s really cold!!

  • pinkhairemily emily,, (@pinkhairemily) reported

    @googlenest the past few days its done this thing a lot where it freezes up for a minute after speaking to it and then twlls me there was a problem i should try again jus to then do the same thing again and again and again ive restarted it a few times when i got really frustrated

  • delzhand Derek Adams (@delzhand) reported

    @googlenest Well, they work most of the time, so I haven't had a chance to try the sync command yet. Sometimes if I have to unplug a device and move it I'll run into the issue but I haven't needed to do that recently.

  • tioantawibawa tio anta wibawa (@tioantawibawa) reported from Pasarrebo, Daerah Khusus Ibukota Jakarta

    @googlenest Hi, When I Played youtube videos, the google home screen suddenly closed. So the youtube only played for 10 seconds. Any advices to fix it?

  • Pyxaron Pyxaron (@Pyxaron) reported

    @googlenest I can force disconnect by pulling the power on the chromecast, but that's pretty inconvenient considering the TV is wall-mounted with the chromecast hidden behind it. Casting a tab or the desktop never causes this kind of issue.

  • donedad jrmalive211 (@donedad) reported

    @googlenesthelp Hi. My new Google Nest Learning Thermostat will no longer connect to the wifi network or the app. I have tried resetting the router and the nest. I have tried to manually input the network and pw. Help!

  • BVPeezy Clark Griswold (@BVPeezy) reported

    @googlenest @NoraEvents Having the same issue here, no visitor announcements when it’s turned on.

  • zircle_of_lyfe inVest_in_yoself (@zircle_of_lyfe) reported

    @googlenest iOS app constantly crashing! And no fix yet! Why am I paying ya yearly subscription ?

  • 2Disabled damn it! (@2Disabled) reported

    @ARSRescueRooter I just got blamed because ARS didn't do their warranty!! 1 yr labor, fine, I get that. But to neglect telling me I have a 5 yr warranty for parts? ARS is as bad as @googlenest

  • pepe8588 🐸PepeLivesMatter🐸 (@pepe8588) reported

    Feel like **** and as usual it’s freezing in here ... need a @googlenest in here ... gonna shower and sleep ....

  • Pyxaron Pyxaron (@Pyxaron) reported

    @googlenest This has been an ongoing issue for weeks, it's not a matter of rebooting. I really just need a way to make it cast like a normal tab and ignore the CBC Gem chromecast app-thing.

  • MySaltyPickle Sam Wise (@MySaltyPickle) reported

    @googlenesthelp new Nest E can't find ANY WiFi networks but HVAC functionality works. I've reset my router, reset the nest, I've entered info manually. Everything else in the rooms sees my WiFi and others. I tried a hotspot right next to it and it never sees ANY networks. Help!

  • basicfolklore katie ✨ (@basicfolklore) reported

    my @googlenest thermostat randomly broke, so that's the 4th appliance that's broken in the last 8 months (dishwasher, microwave, my entire AC unit, now the thermostat). Smart homes/appliances are a scam tbh.

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