Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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chris hartley
(@MASSIVEOWLS) reported
@googlenesthelp hello my thermostats WiFi has died, it appears to be an known issue, I’ve gone through all the reset processes and still no joy, can you advise pleas?
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Heretocomplain
(@Heretocomplain1) reported
@googlenesthelp My nest unit stopped connecting to my network and just sits and searches for network names. I’ve rest and restarted the unit and reset my WiFi with nothing still working! Please help
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Seth Lenzi
(@SethLenzi) reported
@AmmarH32183346 @googlenesthelp Had same issue today. Solution was to have thermostat connect to my phone's wifi hotspot, then disconnect, then reconnect to home wifi (re-entering password)
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Robert Suspiro
(@RobertSuspiro) reported
@googlenest Thank you, since I need 6 sensors at $49 each and I can't even buy them... I'll be getting an entirely new @SimpliSafe system for $379 instead. Way to drop the ball. I guess my Nest Secure is trash now?
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Brandon
(@Brandon_Dallas8) reported
@googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off my I push the button.
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Homo Sapien
(@Animal_H_Sapien) reported
@JeffBezos shame on you, we are in 2021 but @amazonmusic app on iPhone can't connect to @googlenest speakers. You could be the richest man but your ego is smaller than your ****, down with this self-serving attitude.
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Joe
(@realjoegreeeen) reported
@googlenesthelp Just did that and same issue persists. I'm not sure if this is now the intended performance on Sounds. I don't remember it doing this a couple months ago though
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Jeff Lipis
(@jefflipis) reported
@googlenesthelp Hi, my nest 3rd generation has lost Wi-Fi ability all of a sudden. I have tried resetting it as well as deleting everything and starting all over. Still have no Wi-Fi. It doesn't even recognize any Wi-Fis throughout the house. Can you help?
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Allison
(@goodlife_1908) reported
@jefflipis @googlenesthelp I’m having the same issue.
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Oluwapamilerinayomi
(@rellimnues) reported
@googlenesthelp This door bell is a waste of money after spending $335 in purchase and $80a year subscription. The door bell did not work a week before it stopped ringing and no more video, I wasted over $400 for scap that goes in a garbage. No help to fix it too bad, "SCRAP"
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Lily Lau
(@lilylt10) reported
@googlenesthelp Hi there, my Google nest thermostat cannot find the WiFi network. Can you advise how to fix this? Many thanks
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kataññu
(@LotusGratitude) reported
@googlenesthelp How come my heat bill has doubled since I bought the nest? I called support to help me wire it correctly when I installed it. The whole point of the nest was to save me money not cost me more in heating bills
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Arun
(@arun_ravisankar) reported
@googlenesthelp I have also tried to connect to my Phone's hotspot, still no luck. Please let me know if you need any information on my device to help troubleshoot the problem.
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Matt Barton
(@a1mattbarton) reported
@googlenest hi. New nest hello but is offline prob offline 50% of time. Fitted new router with fairly strong WiFi signal. Tried reset and turned down quality to low. Can u help please? Diolch
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Chris Peterson
(@peteyreplies) reported
what’s the german word for when you spend two hours on the phone with an incredibly kind/helpful/patient customer service rep who is clearly w/o any power to actually help you because the underlying tech is clearly broken and you’re mad at @googlenest but not Philip himself
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