Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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AMERSON GLOBALGAMING (@AMERSONGAMING) reported@googlenest @jmwein I have two Nest *** Max that both use my G-Suite login. Yet the neat doorbell can’t be connected??
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Jayden Kearns (@Jasdfgsdfgsd) reported@googlenesthelp still not working
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𝔧𝔴𝔰𝔦𝔡𝔡𝔬𝔫𝔰 (@jwsid) reportedContacted @googlenest for a nest doorbell chime I need replaced because it broke. They said they can't help me out of warranty but I can buy it at a retail store. When I asked what stores can I buy it from their reply, "we don't know." The answer: no stores sell it. LOL 🤪
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Noosenily69 (@clonbal) reported@googlenesthelp why am I not able to login into my account
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allegranw (@allegranw) reported@world @NYCMayor @googlenest this man I’m next to didn’t know it’s women’s history month. Pls reply with how you’re going to help. Or you hate women and months.
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Harley Peyton (@HarleyPeyton) reportedSo cool. If you have @googlenest products and change your wifi everything shuts down and you'll need an MIT engineer to change the wifi settings. (Unlike the ease with TVs, etc.). Thermostat doesn’t work. 33 degrees tonight. We have no heat. Thanks @googlenest !
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Marcus ****** (@marcusdiddle) reported@googlenesthelp I’d say approximately two weeks ago. I’ve rebooted my Nest Secure, as well as my and my wife’s iPhones and Watches. Turned Home/Away Assist off and on. But again, multiple people are having this issue and it started for them about the same time (1-2 weeks ago).
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Marcus ****** (@marcusdiddle) reported from Columbus, Ohio@googlenesthelp while set to “Home and Guarding”, Nest Secure is sending multiple “Would you like to turn off the alarm before going inside” alerts, while I’m already home and inside. Multiple people are reporting this same issue on other sites such as Reddit. What changed?
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Lillian (@versebud) reported@googlenesthelp my nest thermostat not connect to wifi and can’t recognize any network. I’ve tried everything like rebooting, resetting the device etc. nothing works. Please help.
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Jayden Kearns (@Jasdfgsdfgsd) reported@googlenesthelp Help my nest stopped connecting to WIFI and now it will not connect at all even when you reset it
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Christina Bellyou (@Christina_UK) reported@googlenesthelp On the other note, the Google nest help is better than the original nest help. I’ve been in contact with my ISP who have now given me a public IP address rather than a natted IP - all my smart devices now work! 🥳
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Ben Savage (@savagebeast488) reported.@Google and @googlenest have some real account management issues, and their customer service falls flat. Hours of my life wasted on issues they've created, only to most likely have to trash some of their otherwise perfectly functioning devices.
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The Real (@tylerjordanwho) reported@googlenest wtf you gunna do about my doorbell not clicking into the mount??
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Luke van der Waal (@waal_luke) reported@googlenesthelp If we could have a stainless steel one temporarily until the white ones are back in stock that would be better than the half-broken one that’s up there now.
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Alec Houston (@alecwh22) reported@googlenesthelp Why did it take contacting you on twitter to find that out? Your parent company was created to organise the internet and make information more accessable... Why are you bad at that? How how you lost your way this much?
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