Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • SMB0213 Joe Stewart (@SMB0213) reported

    @Bell_Support Thank You. I am unsure if the @googlenesthelp and Bell routers are causing issues for each other and if so, how to fix it

  • 383outlaw wes (@383outlaw) reported from Lac la Biche County, Alberta

    @googlenesthelp Hi i have a nest thermostat and it won’t connect to my wifi all my other devices that use wifi work good can anyone help thanks

  • LukeFrancois Lucas Francois Ed.D. (@LukeFrancois) reported

    @googlenesthelp I have a Google Nest thermostat that worked great for 9 months and now no matter what I try the Nest can not find the WiFi connection it used to connect to. Router is good. Please help

  • lucidpeachbtw LucidPeach (@lucidpeachbtw) reported

    @googlenesthelp Status light is completely off on both doorbells (front and back door). This has happened before when google experienced an outage months ago, status lights were out but everything came back on its own. It rained yesterday evening, no known power outage. What should I try?

  • Willie_LD2017 Willie (@Willie_LD2017) reported

    @scotgov I have 2 nest smoke alarms that are interlinked & alert me to where the problem is. @googlenesthelp don’t do a suitable heat alarm,so after forking out £200 on alarms,I’ve to start again. No chance,my current set up is more than enough. Thank you.

  • crazychrises M&H Christiansen (@crazychrises) reported

    @googlenesthelp Seems like a common issue right now, but I also have a Nest e-Thermostat that stopped connecting to wifi a few days back. Can't find ANY network. I have restarted it, reset the network, manually tried to add the network. All resulted in no luck. Had awhile

  • eliezermyachini Eliezer Yachini (@eliezermyachini) reported

    @googlenesthelp my nest thermostat keeps popping up the notorious unable to find network connection screen. Can you please help

  • JennJanel JFo (@JennJanel) reported

    @googlenesthelp Last error code was W5 and yes tried hotspot and other WIFI connection. It could not find either. Currently can not get connected back on nest app?

  • lucidpeachbtw LucidPeach (@lucidpeachbtw) reported

    @googlenesthelp our nest hello doorbells went offline yesterday evening and are still both off. We reset our router already. Does it take a while for them to power up? Not sure what happened? Any advice?

  • default72429011 defaultuser (@default72429011) reported

    @googlenesthelp I need help understanding why a product called nest cam doesn't work with the nest app. Bad advertising and infuriating. I feel mislead. It's a Google home cam. Wouldn't have bought it if that was the name. Good job getting the sale....

  • misskmay728 Kristie Sarmiento (@misskmay728) reported

    @googlenest @madebygoogle My Google Nest Thermostat stopped connecting to WiFi. Contacted the company, they sent a replacement. Not even 5 months later, the replacement has the SAME ISSUE! Now, they are saying that their defect replacement pushed me past my original warranty period and to buy a new one!

  • HIGHINCIDENT1 HIGHINCIDENT (@HIGHINCIDENT1) reported

    @googlenesthelp nest camera been offline since 5.30 pm , tried rebooting but no good

  • yadav_surender Surender Yadav (@yadav_surender) reported

    @googlenesthelp @Google @sundarpichai exchanging 135 emails Dec2019 and accepted by google that there is problem with the NestHubMax and getting std reply that our team is working on the issue, finally I got reply that they can't fix the issue. I need to handle that on my own.

  • POSTERBOYJM JIMI MANUWA (@POSTERBOYJM) reported

    @googlenest are the worst 📷

  • Shawnscanlon5 Shawnscanlon (@Shawnscanlon5) reported

    @googlenesthelp my Google Nest doorbell has a solid green light and is no longer showing up in the app. Reboot not working. No blue ring.

Map Check Current Status