Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Eshaan
(@eshaanistic) reported
from
Toronto, Ontario
hey @googlenesthelp what do I need to do to get the right replacement of my New Chromecast with Google TV (sky colour) whose remote is not working. I have called and emailed multiple times for 2 months but I m never getting the right assistance. This is extremely disappointing!!
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Victoria Michael
(@crazytori5710) reported
@googlenesthelp experiencing a new issue with nest thermostat. W5 network connection issue. Help please!
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Marchmaine
(@Marchmaine) reported
Perpetually amazed at how bad Google is with tech. @googlenest
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baby hair & afros ✊🏾
(@jumpmandaph) reported
You wanna know why I’m still up! It took me 2.5 hours to install my @googlenest no video in the world could save me...lol I’m the worst!
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David Sommer
(@Da_Sommer) reported
@stevemcniven @googlenest @madebygoogle February 2021, and I have the same issue ... Cannot access Google Home with my account, so my Nest Mini is now worth the same as a paperweight.
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Moseph Seedat
(@MoJo_Sid) reported
@JamesSouthend @googlenesthelp I am having the same issue
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Simon Turner
(@guppysrevenge) reported
@googlenesthelp Nest took a WiFi dump and won’t reconnect. Is there a fix for this?
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Adair BeingAGoodDad Arrowsmith
(@AdairBlackmore) reported
It's bothersome that @google warranties on critical items like @googlenest thermostats can't be done seamlessly unless you have a credit card. Poor folks should be allowed to use the thermostat in dumb mode until the replacement arrives, too.
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Roisin Bennett
(@RoisinBennett) reported
@googlenesthelp my nest tstat will not connect to wifi but my cameras are fine... is this an issue with your move??
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Michael
(@MikeyB0101) reported
@googlenest I need some help with an issue I'm having with my Nest doorbell
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ResinBondedDriveways
(@The_Driveway_Co) reported
@googlenesthelp Thermostat and heat link will not pair have error code TH030, was expecting a call from Specialist Tech yesterday but still waiting, this is the second one of these I have had with same problem
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Park Silk
(@parks) reported
from
Austin, Texas
@googlenesthelp Just checked, and Chrome is up to date. I tried incognito mode and it still won’t let me log in, and goes right back to the login screen.
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Jeremy
(@JeremyKennan) reported
@googlenesthelp Hi. My Gen 3 thermostat will not find wifi networks. I reset it. Removed it from the app etc. with no luck. Please help
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F 🍑
(@ohdangFeng) reported
@JamesSouthend @googlenesthelp I have the same problem! Not sure how to fix it!
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Tobias Mann
(@Tobias_SDx) reported
My fiancé just had to stop me from smashing our @googlenest hub because Google assistant went rogue again and instead of turning on the lights started playing some terrible music and wouldn't stop. At this point I think I'd rather use Siri.
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