Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sub Effect (in the sub-woofer world)
(@Sub_Effect) reported
Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.
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Fredrick Elliott
(@fredrickelliott) reported
@googlenest my nest isnt working nor connecting to my WiFi. Can you please help - reset my router and the Nest and still seeing no networks nearby. Please help me out
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Paul Taylor
(@ThePaul_T) reported
@johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.
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Lioness
(@nylonia1) reported
@googlenesthelp Migrated yes. But there is no option to sign in with google there or Apple ID please update this if possible. Thanks
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Christopher Wong (🍎,🍎)
(@_wongc) reported
The worst part about @googlenest is that it’s owned by @Google and tangled with @google Home
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big round thing enthusiast
(@dethbox) reported
Well. After months of having completely given up on my @googlenest ever displaying the weather again, my @ASUS router died completely. RMA'd. Haven't had an issue in weeks. So I think we know what the problem was. Technology has not been kind to me this year.
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Norman
(@n0rmzzz) reported
@googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.
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ꪖꪖᛕꪖᦓꫝ
(@aakashvj) reported
@madebygoogle @googlenest I have had a bad customer service experience that I want to escalate. Who (with authority beyond scripts) could speak to me before I approach the court of law?
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medievalmvb
(@medievalmvb) reported
*When* #GoogleNest Family Bells work it’s really helpful for my mom, who has dementia but also needs to take various medications at set times—the announcement is set to go off in all rooms so we don’t miss it. But when it fails bad things happen. And it fails too often.
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jessica
(@jshawdyy) reported
@googlenest you’re thermostats are trash
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Dom
(@Dom2122) reported
@googlenesthelp seems this is a common issue with older heat links, please could I be sent a replacement?
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Donna ireland
(@Donnaireland7) reported
@googlenesthelp Thank you, it’s a 3rd gen thermostat and the bit that is attached to the boiler is not working, no lights or power to it. We’ve had not heating now for a week
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medievalmvb
(@medievalmvb) reported
I know from Google search, ironically, that @googlenest is not fit for purpose—buggy, prone to failure. First thing I noticed was a Nest Mini in another room answering instead of the one I was talking to. But devices just go ‘dead’ w/o warning & stop doing things. #smarthome
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Egnatius
(@elphilo) reported
@googlenesthelp is there an issue with the servers? Haven’t been able to access my nest via the app since last night around 10pm eastern
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Craptinite
(@craptinite) reported
@googlenest It’s no coincidence that I’ve started receiving spam calls from fake numbers after giving one of your agents my phone number “just in case we got disconnected”. How can we fix this?
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