Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • NetEngMike Mike Bolitho 📶🏜️ (@NetEngMike) reported

    @CaNerdIan @googlenest Forced integration into Google Home which is garbage.

  • joemfbrown Joe Brown (he/him) (@joemfbrown) reported

    The only @googlenest appliance we have left are cameras. Thermostats don’t allow precise control of advanced heat pumps. The smoke detectors have always been trash. Un-silence-able false alarm at 6AM today was the last straw. (Thanks for waking up my kid.)

  • leafgirl28 christina millner (@leafgirl28) reported

    @googlenesthelp my Nest eLearning Thermostat lost Wi-Fi connection a frlew days ago. I have resest device mutliple times including factory and have restarting my router. Still no luck. My doorbell is connected with no issues. Any idea what the issue is?

  • tom1tc TL Moore (@tom1tc) reported

    @googlenesthelp i have opened my Thermostat E new out the box this morning and the device doesnt power up when plugged into the mains. Any help?

  • S9k Kevin 'stads' Stadmeyer 🌻 (@S9k) reported

    @googlenesthelp right but doesn't help with an apple tv

  • kunwar_gautam4 Gautam Kumar 💙 (@kunwar_gautam4) reported

    @googlenesthelp I have all the Google Apps and also removed the buds from paired device, reinstalled the Pixel buds app and done all the necessary setup. Still not working. Same error

  • CJSully Chris S. (@CJSully) reported

    @googlenesthelp It’s seems to have been an issue with my phone. I restarted and reloaded the app. Working. Thanks.

  • duyn9uyen zwee (@duyn9uyen) reported

    @googlenesthelp Nest thermostat has continue to go on and offline for the last 2 years. What is going on? Both my thermostats do this. Tried the troubleshooting guide and it only fixes temporarily.

  • nastyascii ascii (@nastyascii) reported

    @googlenest Terrible customer support. I bought Google nest cam 4 just about a month ago before moving and cannot connect to my new wifi. Removed device, deleted device history, factory reset cam, no customer support articles. Nothing works. What a waste of money.

  • rajivkalia7 Raj (@rajivkalia7) reported

    @OBrucey Mate that’s why you need @googlenest. Let’s you know when beating is turned on. Rita tries to turn it on when I’m at work and I make sure I turn it off. She thinks there’s a glitch…

  • appariciojunior AJ (@appariciojunior) reported from East Ham, England

    Best indoor security camera???? @googlenest ???? @EufyOfficial ???? Blink Amazon ???? @ring_uk ????? Im currently using xiaomi but it very bad.

  • joemfbrown Joe Brown (he/him) (@joemfbrown) reported

    The only @googlenest appliance we have left are the cameras. Thermostats don’t allow fine-tuned control of advanced heat pumps. The smoke detectors are and always have been garbage. The ultra-loud, un-silence-able false alarm at 6AM today was the last straw.

  • rajivkalia7 Raj (@rajivkalia7) reported

    @OBrucey Mate that’s why you need @googlenest. Let’s you know when heating is turned on. Rita tries to turn it on when I’m at work and I make sure I turn it off. She thinks there’s a glitch…

  • ping311 Janet. (@ping311) reported

    @googlenesthelp Hi! It started just this past week and all system tests show normal. It was lighting up about every 20min last night. I'm hoping its just a glitch and not a ghost! 👻

  • chris122380 Christopher Anthony (@chris122380) reported

    @googlenesthelp I charged it over USB and it appears to be working. I'm unsure why I all of a sudden start having to charge it after a power outage when I never had to do it before.

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