Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Astrid
(@Diviner_Astrid) reported
@googlenest Thanks for reaching out! I get "ErrorNotSupported source: Unspecified code:4". Research shows that I need to turn down the FPS even if the stream is good quality with little to no tech issues. But I only see the option on Twitch for 1080p or 1080p60.
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Robert Beutel
(@robertbeutel) reported
@googlenesthelp Still not working.
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Kelly Campbell
(@kacphl) reported
@googlenest Thanks. Not really needing actual help. I figured everything out that I needed to. Your PM's may want to check this thread for ideas to improve the experience though. I'd venture to guess they're aware of most of it already though.
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest Thanks for responding - I’ve been looking at the new HomePod Minis because the Apple Music issue has bugged me for a few years now, but I really like casting to ChromeCast so I’m stuck & the news about AM on US Nest was very exciting. Really hope to see it soon
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Tiago
(@tiagofal) reported
@googlenest my Google nest mini keeps unlinking. Googling for an answer only gets me hundreds of people with the same issue. I’ve factory reset, joined firmware preview, etc. and nothing works - it randomly unlocks every 1-2 days. A Gen1 Google mini works fine though (same Wi-Fi)
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Andrew Taylor
(@ukandrewtaylor) reported
@googlenest I know VLAN tagging isn’t supported. I’m asking if that message is coming up because VLAN tagged packets have been detected or if it’s a standard message. There’s so little debug information available it’s hard to know what my problem is.
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festive joke name
(@ToCallieCallie) reported
@googlenest I use it to control most of the lights in my apartment and sometimes it just stops working. Like it will be fine before I leave for work and then nonspecifically have an error when I get home, even if the wifi is fine. Usually I just wait it out. Not sure how I can prevent it
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Phil 48%Galvin
(@Phil1824) reported
@googlenest My camera has just gone Offline.. Are there any reported issues at your end?
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Carl Wuyts
(@CarlWuyts) reported
hey @ColittiLorenzo. Google Nest thermostat is screwing up some home lans, playing router and announcing ULas on the LAN. Some devices on lan are not "happy" with that, so time to fix, very dodgy answer received from the @Googlenest support team, maybe you can help flagging it
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Kelly
(@kelwha) reported
@googlenesthelp 🤞🤞 please help.
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Stephen D. Vujevich
(@dejaVujevich) reported
@googlenesthelp Hi there, sorry to bother but my Nest Hello Can went down this afternoon and won't come back online.
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Michael Hand
(@njrsfan) reported
@googlenesthelp I’m in New Jersey. No error messages. Just a message that it’s disconnected from WiFi.
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Michael Hand
(@njrsfan) reported
@googlenesthelp No recent changes, upgrades or outages. I have many WiFi devices in the house and no problem with any of them. I also noticed the Nest Thermostat is not seeing any WiFi networks and when when I manually enter the network info it instantly states it’s unable to connect.
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Kat
(@KatDray) reported
@oddhogg @googlenest Totally. I understand you want to give them the benefit of the doubt and avoid bad feeling but the end result is still the same. They need to keep an eye on their pet and rectify its messes. That's why my cat is indoor only, not fair the way they mess up peoples' gardens.
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Callum Mellor-Reed
(@callummr) reported
@googlenest a separate but similar issue is that both the Displays and my regular Google Home (Nest Home? Google Home Nest? who knows at this point) ignore the last word of EVERY query if I don't shout/over-enunciate it compared to the rest of the sentence. Sent feedback so many times.
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