Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • fionaobrien01 fiona obrien (@fionaobrien01) reported

    @googlenesthelp can you help???? Google display, Google nests won't play the radio station none working. Was OK last week not working since Friday. I have rebooted and reconnected still have the same issue please help

  • cmhang15 C. M. Hang (@cmhang15) reported

    @googlenesthelp They are in the next room but I also have the google Wi-Fi extender. I followed the steps that was provided by google help. They said to restart the devices and restart my modem.

  • kansal_shubhamm Shubhamm Kansal (@kansal_shubhamm) reported

    @GooglePlay @GoogleIndia @googlenesthelp Don't add the amount in Google Play Balance, they will suspend your account and then give excuses that we can't help in re-activating your account. They are stealing people's money and misusing their Google Payments T & C's

  • SSFALT1995 5X NL EAST CHAMPS (@SSFALT1995) reported

    @googlenesthelp 3rd Gen Learning thermostat & no. My AC is just thudding repeatedly when I put the AC to cooling. It lacks a common wire so I’m assuming that’s the issue

  • Copokerfan Chris (@Copokerfan) reported

    @googlenesthelp Tried the browser method and received the same spinning error

  • RomanTheCity Roman Scanlon (@RomanTheCity) reported

    @Google @googlenest I hate having to use two apps (google home & Nest) to look at my home cameras. Can you please fix it? Having all these notifications from two apps for “nest” cameras is ridiculous and annoying. Switch it all to the Nest App or make the Google home app bettr

  • carmelo9313 Carmelo Cianciotta (@carmelo9313) reported

    Looking to upgrade my wifi I tried the @googlenest wifi 6 when it came out but it was awful and slow. Anyone recommend a wifi modem? #WiFi #modem

  • g1patnaik Jeevan Patnaik (@g1patnaik) reported

    I want my Google Assistant to be calm and do nothing when I call it a piece of ****, ************ ******* etc etc and all other abuses but not to play any ******* songs with those names. What a disgusting piece of **** you Google Assistant!!!!!! @googlenest

  • fast_eek OOBIKWAY (@fast_eek) reported

    @googlenesthelp hey Google, why does my Google nest mini constantly drop off the wifi network at home? It’s not just me either. A quick rummage through the internet reveals you are aware of this fault *everyones* moaning about and have been promising a fix for a couple of years

  • igarciapadron Iris Garcia (@igarciapadron) reported

    @googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?

  • laser72 James Morris (@laser72) reported

    @googlenesthelp Had to change our router today, successfully reconnected our Nest thermostat to it and did the key thing with the Nest app. App obvs thinks it’s connected to the thermostat but doesn’t mirror the temps showing on the thermostat and also won’t control it. Help…

  • Abhilashnazar Abhilash Nazar (@Abhilashnazar) reported

    @googlenesthelp @100rabhpathare Same issue here... Were you able to fix?

  • joenebula2 Joe Nebula2 (@joenebula2) reported

    @googlenesthelp hi my nest thermostat has stopped working. Failed to connect to WiFi. I have restarted both my router and thermostat and it is still not working Can you help?

  • dsdraper Draper (@dsdraper) reported

    Getting real tired of @googlenest trying to harass me into switching to the Google Home app. Nope, sorry, the @Google app is ****. The lesson here is to steer away from anything google acquires/ruins. @googlenesthelp

  • 1EndaCampbell Enda Campbell (@1EndaCampbell) reported

    Hi @googlenesthelp @TuneInSupport I can't stream any stations on my nest mini device. Any ideas on how to resolve? Is there an ongoing issue at the moment?

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