Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_Gomez_27 Salvador Gomez Jr. (@AJ_Gomez_27) reported

    @googlenest please fix your app. Haven't even been able to login in 48 hours. It's not a really useful feature for a security camera app. Thanks in advance.

  • JoeyTParker Joey Parker (@JoeyTParker) reported

    @googlenest thermostats are trash. Repeated “w5” errors. @googlenest has supplied 2 replacements....which also have “w5” error, which is inability to connect to wifi. Have spent HOURS with their “support”. Best part is that you can’t complain to anyone @Google except

  • ShigeyoK Shigeyo K (@ShigeyoK) reported

    @cbriancpa @googlenest I’m located 15 min drive from downtown Portland. My area had many hills with mature 30’+ tall trees around. The branches and trunks of those trees were broken off/down by the ice and fell on the power lines to tear them down. We are out of power tonight again.🥲

  • harryjburk Harry (@harryjburk) reported

    @googlenest @jmwein You ***** are so **** it is actually unbelievable. Every single google product aside from Google itself is a textbook example of awful UI and customer alienation. Are you being this useless just for fun?

  • JZaluzec Jessica Z. (@JZaluzec) reported

    Hey @googlenesthelp, whenever I've been asking my little Google nest to play Mozart, it says "sorry something went wrong" but when I mention other Mozart famous compositions like Marriage of Figaro, it doesn't have a problem playing Pandora or the actual song. Glitch? :-P

  • suki_b Suki (@suki_b) reported

    @googlenest just charged me @£219 for a faulty replacement thermostat. It was broken, they accepted it was their issue. I called support who said ‘we don’t have a phone number sorry’. On a side note, they are 180 on Amazon. Complete joke.

  • cwarltier Candice (@cwarltier) reported

    @madebygoogle You have made me spend hours tweeting you, sending pictures of my thermostat that isn't working, walking through many steps. It isn't working! Then you send me a link to purchase another device and the link doesn't work. PLEASE HElP! #googlenest

  • _baldtires peter holderith (@_baldtires) reported

    @RobDrivesCars @googlenest i thought for a sec u spilled **** all over a computer lol

  • madebygoogle Made By Google (@madebygoogle) reported

    @drdabbles @googlenest We're sorry for the trouble — don't give up on us. We'd like to make sure you'll continue enjoying your devices. Send our DM a reply so we can pick up the pace from there.

  • Bruno0927G Bruno0927G (@Bruno0927G) reported

    @googlenesthelp Hi, is there still problem when google nest mini connect Bluetooth? My speaker disconnects from Bluetooth like in 20mins. I’d like to clarify if it’s speakers problem or my iPhones problem.

  • janie_kelly Janie Kelly (@janie_kelly) reported

    @KitReeve @googlenesthelp @googlenest We have had the EXACT SAME PROBLEM. Outrageous customer service. Fingers crossed it will work when it gets here.....

  • Bjtfly Ben Thompson (@Bjtfly) reported

    @googlenest every time I use your nest home to view my nest hello in the past 2 weeks it keeps crashing when I try and view a video. Why am I paying £5pm for this if you can’t provide a service. Ring never had an issue

  • indiadebashis13 Debashis (@indiadebashis13) reported

    @googlenesthelp Google home 1st Generation speaker, it's very bad experience that adapter is not available in India

  • drdabbles Tom C (@drdabbles) reported

    Just a reminder. When support refuses to escalate, do not follow any further instructions. They no longer know WTF they're doing, and you're going to have a very bad time. @googlenest

  • The_Driveway_Co ResinBondedDriveways (@The_Driveway_Co) reported

    @googlenesthelp Thermostat and heat link will not pair have error code TH030, was expecting a call from Specialist Tech yesterday but still waiting, this is the second one of these I have had with same problem

Map Check Current Status