Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • deepgambhir Deep GambhiR (@deepgambhir) reported

    @googlenest Hey, thanks but it seems to be some issue with this particular app. Rest all is casting fine on the device. Thanks for the intervention but. @SonyLIV wake up 🙄

  • luminaire23 Sean Moore (@luminaire23) reported

    @googlenest Hi Google. I appreciate you checking back in. The last two days were a doozy. I seem to have fixed the issue for now. Someone on reddit with the same devices recommended turning off location accuracy and it seems to have corrected the issue for now.

  • warmlander Emil Karlsson #MakeSolo2Happen (@warmlander) reported

    @googlenest Yes, I’ve used the app for about a year without any problem

  • KishnerPeter Jeffy Mac 🇨🇦 (@KishnerPeter) reported

    @googlenest @erikaarohans I'm at the exact same issue...super frustrating

  • rpaulwilson R Paul Wilson (@rpaulwilson) reported

    One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.

  • bigjtdub Jordan Wenner (@bigjtdub) reported

    @googlenest @googlenesthelp I call to get help and u charge me 95 dollars to expedite it and it takes two weeks and it’s the wrong thing this is getting ridiculous!!!!

  • jchybow FSD Pilot 🇺🇸🛩🇺🇸 (@jchybow) reported

    @googlenest @googleNest thanks for the response, but this is a poor workaround, not a solution or an answer to my question. It would be a very simple switch to give your users the option to not send notifications for recognized faces. When can we expect this option?

  • SalihAli sal (@SalihAli) reported

    @googlenest When @googlenest say to DM them for help, and their customer service was worse than their call centre! Broken product broken customer service!

  • derekmski derekmski (@derekmski) reported

    @googlenest Asus AX6000 dual band router some devices connected to 2.4 some connected to five never been an issue before nothing has changed with the network or the router.

  • lizzygenard lizzygenard (@lizzygenard) reported

    @Google @googlenest although you are in my DMs thanking me for my patience on the issue you still haven’t fixed, negative press seems to light a fire better. PLEASE FIX MY ISSUE AND STOP DICKING AROUND

  • RedMiracleFish Fortune Telling Fish (@RedMiracleFish) reported

    @sleighttrickery @googlenest Smart life had a server error yesterday, if that helps

  • Sandra2016K Sandra (@Sandra2016K) reported

    @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.

  • lionheart4g Richard Mead (@lionheart4g) reported

    @googlenest Yes, it looks like the issue was resolved about 4 hours after it first started.

  • poisoned91 Gustav Johansson (@poisoned91) reported

    @googlenest I had some problem with the connection so i removed philips hue frome the home app. And now i cannot add it again. I have a home mini.

  • martinsuchan Martin Suchan (@martinsuchan) reported

    @googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.

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