Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • lia26617020 lia (@lia26617020) reported

    @googlenesthelp BS product google ruined thus company bad servers can never connect

  • thealanbeam Alan Beam (@thealanbeam) reported

    @mannyscode @googlenesthelp Nest app logs in then immediately shows the connection error (if it even gets that far).

  • realJordanMagee Jordan James Magee (@realJordanMagee) reported

    @googlenesthelp Nest is offline. This is a big issue it seems. A lot of People have nest for their kids so what is the issue etc?

  • kristipartyof5 Kristi Mercurio (@kristipartyof5) reported

    @DonoTippett @googlenesthelp I’m having the same problem!

  • StrikesOfBlue StrikesOfBlue (@StrikesOfBlue) reported

    @DonoTippett @googlenesthelp Nest is down system wide... Everyone is having this issue it seems. I live in North Carolina and mine is down..

  • lia26617020 lia (@lia26617020) reported

    @googlenest @madebygoogle Server sucks tired if your crappy service real POS

  • Chewable Chewable (@Chewable) reported

    @mannyscode @googlenesthelp Yes, my nest thermostat is down

  • aaronleigh Malone Lionheart (@aaronleigh) reported

    @googlenesthelp @iomegadrive Same here since about an hour ago. @googlenesthelp with the same error shown in Johan's screenshot. Both via phone, browser, and incognito with cookies on.

  • StefanieSBen Stefanie Benvenuto (@StefanieSBen) reported

    Hey @googlenesthelp how are you not more proactively addressing the fact that your system is all the way down? Looks like it’s been like this for hours and still no answers. Cmon.

  • realJordanMagee Jordan James Magee (@realJordanMagee) reported

    @googlenesthelp @iomegadrive Haha this is ridiculous. No one can log on. Get your **** together Google

  • whoreganicheaux 🌙♈️Queen Supreme Zee♈️🌙 (@whoreganicheaux) reported

    Is anyone else’s Nest Thermostat down? Mine is on 55 and not working, I feel like Elsa rn. @madebygoogle ??? @googlenesthelp

  • Chewable Chewable (@Chewable) reported

    @SounderTID @googlenesthelp Yes, my best thermostat is down

  • fire33 D (@fire33) reported

    @googlenesthelp service is still down

  • TKoppe22 Koppe22☢️™️ (@TKoppe22) reported from San Diego, California

    @DonoTippett @googlenesthelp Down everywhere

  • 99flipside Babbi (@99flipside) reported

    @googlenesthelp can’t log in on my google nest camera. Someone stole my package and the footage is on my nest app need help please.

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