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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

  • MultigunFun
    🐐 (@MultigunFun) reported

    @zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down

  • JOHNNYJET3
    JOHNNYJET🇺🇸 (@JOHNNYJET3) reported

    @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

  • luise_g
    Luise #muddyankles 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏳️‍🌈🇺🇦 (@luise_g) reported

    @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …

  • john_bingman
    John&Neen (@john_bingman) reported

    @googlenesthelp @madebygoogle Others have same problem… what’s up ?

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • KodessAxK_Ray
    K-Ray (@KodessAxK_Ray) reported

    @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

  • AlanNeveu
    Alan Neveu (@AlanNeveu) reported

    Hey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.

  • UseCBApp
    ContractBuddyApp (@UseCBApp) reported

    @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

  • looplunchrun
    Louis Glaser (@looplunchrun) reported

    @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

  • OperationalGoon
    OperationalGoon (@OperationalGoon) reported

    @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

  • MANOJMMK
    MANOJ MADHAVAN (@MANOJMMK) reported

    @googlenesthelp I am struggling with nest support for my 3rd gen thermostat giving e74 error. Tried everything suggested...they are just saying get an HVAC tech...but the old thermostat works just fine....this is second unit I that hasn't lasted over 2-3 years. What is exp life ?

  • 4kellysmith
    Kelly Smith (@4kellysmith) reported

    @googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.

  • NickyyYoung
    Nicola young (@NickyyYoung) reported

    @googlenest cannot log into the app Just keeps saying try again is there an outage ?

  • robbierooms
    Robert Chambers (@robbierooms) reported

    @googlenesthelp @JuliaYetter I’m having a similar issue, please help?

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