Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Dr C.Hard Swype
(@NaTwataMatta) reported
@googlenest my cameras have stopped sending notifications- is there a Server outage ?
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4n6lady
(@4n6lady) reported
@googlenest I use Sleep Sounds religiously to help me fall asleep. But it's hard to get a good night sleep when the sound randomly changes from rain to birds squawking away at 1am 😫
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Floyd Bell
(@bell1602) reported
@googlenesthelp my nest thermostat has the w5 error
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Trevor Lafave
(@TrevLafave) reported
@googlenest Just FYI, the "right" team has not done anything to address this issue. May as well disable wireless headphones altogether if you cant manually connect them when automatic connection fails 90% of the time. Also 21:9 support needs to be added, its a highly requested feature.
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Rik Van Bruggen
(@rvanbruggen) reported
@emileifrem @googlenest @googlenesthelp I have the same f'ing problem. Really annoying.
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Siva
(@SivChintapalli) reported
@googlenesthelp my nest thermostat is giving hard time connecting to wifi. It doesn’t show any wifi network but all other devices can see my wifi network. Can you please help me?
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Jason Jouavel
(@JasonJouavel) reported
@googlenesthelp I’ve had a nest heatlink failure (ie no green light, no power). Not easy to get hold of you for help/support. Need a fix/replacement.
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youreapylon
(@youreapylon) reported
@googlenesthelp I have a new NEST thermostat that keeps dropping the wi-fi. Can't find my networks. Went through every troubleshoot. My internet and router is 100% working. HELP!!!!
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jmfedota
(@jmfedota) reported
@googlenesthelp recently changed our wifi network. Trying to reset wifi on nest protect. Followed instructions to remove/add new. Cannot fin NEST-F449 to reconfigure. Please help.
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Errkal
(@Errkal) reported
@googlenesthelp That seemed to work so I have a workaround at least until you fix whatever was changed in the last few days :)
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Dan Guberman
(@dangub) reported
@googlenesthelp Just happened all of a sudden today. No changes otherwise. Usual troubleshooting didn’t help.
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Trapped in the Dungeon
(@GustavsLair) reported
@googlenesthelp purchased 3 Nest Thermostat Es last April. The WiFi recently failed on one of them. Tried full reset. Tried draining the battery. No luck. It cannot see any WiFi networks. The other two work fine in the same location. Ordered through Google Store. Can you help?
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Eggy
(@eggys302) reported
@googlenesthelp my nest themostate all of sudden cant detect wifi..I attempt to reset nest..reset my wifi..nothing..I got next to nest with my phone and see multiple wifi's including my own. What is the fix for this..please help
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Floyd Bell
(@bell1602) reported
@googlenesthelp Getting help in the chat
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Trapped in the Dungeon
(@GustavsLair) reported
@googlenesthelp No messages, error or otherwise. No changes in network. Besides, like I said, I swapped one of the others into the same location and it sees WiFi networks and has no issue connecting. This one doesn’t. Typed network in, immediately fails to connect. No delay at all.
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