Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @blerg_rush @GoogleStadia The latest firmware update to Nest WiFi totally broke how packets are prioritized and as a result it’s destroyed speeds and network stability. @googlenest team needs to release a firmware fix.

  • AmazinDavey David (@AmazinDavey) reported

    Honestly @googlenesthelp has been by far the worst support I've ever gotten. I ordered a Google Home Max that was defective out of the box. I've gone through every troubleshooting step Google asked me to do and was told I would receive a shipping label last week so it could be

  • AlBrownCTO CTO Al (@AlBrownCTO) reported from Ramsbottom, England

    @underwaterryan @googlenesthelp any of the Wi-Fi devices moved , are there any other radio devices been moved nearby(is neighbour be a new radioAM) Any large metal plates nearby transmitter (no correlation with garage door open/shut?) had a similar issue with an intergas controller that got stroppy erratically

  • codeslubber Rob Williams (@codeslubber) reported

    @googlenest If you can tell me how to get it to stop then sure help me. I keep just hitting the back arrow each time it happens.

  • MrAlexCollins Alex ☘️ (@MrAlexCollins) reported

    @googlenest Nah, I'm good. I don't think the issue is with the chrome cast. I'm pretty sure it's the NBA League Pass app.

  • underwaterryan Ryan Offord (@underwaterryan) reported

    A riddle @googlenesthelp - x2 cameras on a dedicated WiFi setup keep dropping offline. Worked for months until this week. Nest hello works fine. It moans about upload speed. Full fibre 900mbps down 100mbps up (verified). Something changed recently, nothing my side. Ideas ?

  • NatalieNClark Natalie (she/her/hers) (@NatalieNClark) reported

    @googlenest Not the chromecast itself, no, it’s just the app I’m trying to cast from that’s the problem.

  • codeslubber Rob Williams (@codeslubber) reported

    @googlenest I don't think I need help. It's doing something crazy. I added her account so she could find her own stuff, like every service (Hulu, Netflix), but those don't stop a show from playing to ask you to sign in again. GoogleTV does that.

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @luminaire23 @googlenest @madebygoogle It’s also cut bandwidth throughput by 75% lots of people on Google Help Forums and Reddit with the same issues.

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @googlenest @AKtech2021 You realize how bad the latest firmware broke people’s connectivity? See your forums and Reddit everyone’s having major issues

  • craigmccahill Craig McCahill (@craigmccahill) reported

    @googlenest Yes - it's not a problem with the hardware or my assistant voice settings. It's just it continuously fails to understand my estuary accent. If I speak in received pronunciation it can.

  • NovelFemme13 DMC (@NovelFemme13) reported

    @googlenesthelp Hello nest offline for months and won’t connect to WiFi. Tried all troubleshooting. What next please?

  • Feehan83 Andrew feehan (@Feehan83) reported

    @googlenest my heat link E will not connect keeps coming up error code TH026(4060)

  • RebeccaOutloud Rebecca Dessonville (@RebeccaOutloud) reported

    @googlenest Nothing wrong with the thermostat. Can you fix the weather?

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @ogerardin @googlenest It’s a widespread issue their tech support is just gonna run you in circles with useless troubleshooting that wastes your time instead of escalating with a ticket.

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