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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • SJC_74
    Sandra Clinton (@SJC_74) reported

    @googlenesthelp How do I get help connecting my Nest thermostat to a new wifi network. Tried all the troubleshooting tips. At the moment it's just a very expensive dial!

  • Miguelito159
    Miguel Marcial (@Miguelito159) reported from Ontario, California

    Bought a GoogleNest cause I don't **** with Amazon like that

  • ArthursJ01
    Art (@ArthursJ01) reported

    @googlenesthelp Nest thermostat lost WiFi again . Unable to connect all your steps to resolve this problem do not work .

  • Nesnahojk
    Keith Johansen (@Nesnahojk) reported

    @googlenesthelp 4 or 5 times an hour my thermostat says it has been running too much. It has done this in years past but not quite as bad. It did it immediately upon turning the heat on this year. How do i silence this faulty error message?

  • jeff_eversden
    jeversden (@jeff_eversden) reported

    @googlenesthelp I have a Nest Thermostat E Pro (8GWCXH / 15AA01AC39170FWA) which will not connect to WiFi. I have go through all the reset options multiple times and it still will not work. Please help!

  • heyimdaf
    Daf (he/him) (@heyimdaf) reported

    Does anyone know if Nest servers go down, can I still use the thermostat locally? Looking into getting a Nest Thermostat installed. @googlenesthelp

  • JJCarlsonEsq
    Collectively "JJ Carlson" (@JJCarlsonEsq) reported

    @googlenesthelp That is all. I haven't tried anything except turning off AWAY now that the history has revealed this to be the issue. That has worked but now I can't save money with that feature. Which I actually do use when I am not in the stock trading mode!

  • AlysaRNGD
    Alysa (@AlysaRNGD) reported

    @googlenesthelp My Nest Thermostat can't connect to the Nest Server. Wifi is strong and I've factory reset it multiple times over the last three weeks. It works for a couple days and then isn't able to connect to the Nest Server. How do I fix this?

  • RBurke64465415
    R. Burke (@RBurke64465415) reported

    @TommiTMX @benneio @googlenest Been saying this for years.... google been trash since they broke hangouts and google music. Think im gonna switch to amazon. They work with my g suit.

  • koni_zhang
    koni (@koni_zhang) reported

    @googlenesthelp my Nest Thermostat device cannot connect to internet and constantly restart the device lights is red and keep blinking. how can I fix it please let me know thanks

  • RBurke64465415
    R. Burke (@RBurke64465415) reported

    @googlenest @madebygoogle Google products dont work with google sign in. And they know it, and still dont fix it. Trash.

  • lisajjenkins42
    LisaJ (@lisajjenkins42) reported

    @googlenesthelp I've lost power to 1 of my 4 nest thermostats. I've checked the relevant heatlink which is getting 240v power but not sending 12v to the thermostat. I've tried power cycling the unit which hasn't worked. I've no manual control over the heatlink. It's dead. Help

  • mikeya710
    Michael Alesi (@mikeya710) reported

    @googlenesthelp Yes display is properly seated. This has worked for the past two years without a problem, so it’s not a HVAC model issue. The thermostat connected to the network after I manually charged it again. But the error remains.

  • markwalker_
    Mark Walker (@markwalker_) reported

    @googlenesthelp It's not an ISP issue, it's simply the configuration of devices on my network. Devices should, ideally, have the option to manually define their network settings. Nest thermostats don't have that and in the years I've had one, they don't seem to get much development from google

  • UmeshSachan3
    Umesh Sachan (@UmeshSachan3) reported

    @googlenesthelp dear sir my brother have issue in reset password of gmail as he don’t know recovery mail and security questions plz help how do we can do it

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