Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamterris Graham Terris (@grahamterris) reported

    @googlenesthelp Hi, thanks for responding. Yes, as it happens I was streaming, via cast, YouTube to my nest hub max at the time it reported as offline. Camera set to on only if nobody in house. External cam is IQ Outdoor. All seems good right now

  • drkrmdvlpmnt Old Chubby Wan Kenobi (@drkrmdvlpmnt) reported

    My @googlenest doorbell camera is showing offline. It doesn’t seem like the problem is on my end. Anyone else having problems?

  • sfarieri Sal Farieri 🍥 (@sfarieri) reported

    @WheresWorm @googlenesthelp My bedroom camera is working but my Doorbell camera isnt. Been offline for over an hour.

  • KayleFinch kayle, is it finch or fischer (@KayleFinch) reported

    @wxjeremy @googlenesthelp Yeah same problem here!

  • jloldham Jordan Oldham (@jloldham) reported

    @googlenest Nest doorbell down, everything my side has been checked. App also not loading previous videos so looks like service issues your side ?

  • Dellsinho Dells (@Dellsinho) reported

    @drkrmdvlpmnt @googlenest Also having problems, started yesterday I think. Keeps going offline and is very laggy, running about 10 second slow. The app also can’t decide what day it is or how many events have happened in a day. Any idea?

  • itz0 Itso Slavchev (@itz0) reported

    @WheresWorm @googlenesthelp Samesies. Nest cam down for about an hour.

  • DJLDoran Dan Doran (@DJLDoran) reported

    @googlenesthelp My Nest Hello is showing as Offline. It's showing as connected to my router and I've also gone through the steps in the app to reconnect to WiFi which was apparently successful but it hasn't fixed it. Also tried power cycling. No luck. Any ideas?

  • defchildBen Onetimato (@defchildBen) reported

    @googlenesthelp My doorbell camera isn't showing anything or alerting anything. Rebooted router and un/reinstalled Nest app. Still not working. Other Nest functions seem ok.

  • TrebTech Treb (@TrebTech) reported

    @googlenesthelp Nest IQ Outdoor cameras black or spinning wheel. Resetting wifi via app doesn't help. Now Nest app giving error messages but Nest Status still showing green. Nest Hello (doorbell) seemingly working fine. Same experience both app and web interface

  • alaricb Alaric Bates (@alaricb) reported

    @googlenesthelp Tried reconnecting to the Wi-fi, it goes green on the app but still says offline. Tried power cycling as well

  • aalind Lindy. 🇺🇸 🇺🇲🇺🇲🇺🇲🇺🇲 (@aalind) reported

    @googlenesthelp Ok rebooted my PC, Modem and Router and cameras are still offline

  • AreWeThereYet82 David (@AreWeThereYet82) reported

    @googlenesthelp what’s going on with you guys? First my outdoor cam goes down, and still no resolution from you guys almost a week later. Now my nest hello won’t reconnect to my wifi. I even tried factory reset. Seems to be a widespread problem Get your act together Google!!

  • defchildBen Onetimato (@defchildBen) reported

    @sukhdeep_rehal @googlenesthelp Yes it appears to be a wider issue.

  • quantum743 This isme (@quantum743) reported

    @googlenesthelp hi. The hot water in my nest app is showing as permanently on. Can’t switch it off. Can you help? (I’m in the U.K. 3rd gen nest)

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