Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maidstone, England | 2 |
| Pontypool, Wales | 1 |
| Finchley, England | 1 |
| Sutton Coldfield, England | 1 |
| Gainesville, FL | 1 |
| Melbourne, VIC | 1 |
| Denver, CO | 1 |
| Calgary, AB | 1 |
| Seattle, WA | 1 |
| Helendale, CA | 1 |
| New Castle, PA | 1 |
| Phoenix, AZ | 1 |
| Youngstown, OH | 1 |
| Saint Paul, MN | 1 |
| Wednesbury, England | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| Forbach, ACAL | 1 |
| Valparaiso, IN | 1 |
| Ferndale, WA | 1 |
| Philadelphia, PA | 1 |
| Kettering, England | 1 |
| Markham, ON | 1 |
| Chicago, IL | 1 |
| Burbank, CA | 1 |
| Falls Church, VA | 1 |
| Chandler, AZ | 1 |
| Buckeye, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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a guy
(@iamnolez) reported
@googlenesthelp So I tried it again and it says they're all online?? Not sure what happened but everything shows working now! Thanks for your help!
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Shelli Burnham
(@ShelliHope) reported
@googlenesthelp since the last app update, it’s impossible to livestream on an iPad (cameras in my kids rooms at night). Constant buffering and freezing. We have had the cameras for almost 5 years and it’s never been this bad. Not a router issue. I’ve restarted all devices.
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Neil Hopkins (he/him)
(@interacter) reported
Hello @madebygoogle & @googlenesthelp. Can you help - our Nests won't play any song from @youtubemusic which is marked 'E'. Eg new Wet Leg album Playing fine in phone/headphones. Relatively recent problem and seems to be common on forums. Can you help?
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Dylan, a servant to Boba Fett
(@RevDMells) reported
@googlenesthelp No power outage, and we're not aware of any wifi issues at all. It seems to be maintaining connection just fine
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Jack Reisbeck
(@jmreisbeck) reported
@googlenesthelp Can you help me sign into my Nest app on my Apple TV? I keep using my Google email and password and it will not take it. I migrated from Nest to Google so I’m not sure what the issue is. The app works fine on my iPhone. Please advise.
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Amy_47🐈
(@emmmmm47) reported
@googlenesthelp Thx for your reply! I have two speakers; they’re linked to Apple Music account, and I play directly from the speaker not from Bluetooth connection :)(hope this makes sense to you… Apologize for my poor ENG) rebooted the devices(speakers/apps/phones) & reconnected the AMusic. 😭
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Keith
(@Krdz1) reported
@googlenesthelp i use Nest and Google Home software the nest software has been terrible for the past week or so and I mean terrible I’ve had nest cameras since day one when they were called Dropcam‘s very familiar, —- somethings up.
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Boris The Doris
(@boristhedoris) reported
@googlenesthelp what’s going on with your cameras? Notifications have been slow to come in & when trying to playback it just buffers endlessly. Paying for a service I can’t really use at the minute.
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Boris The Doris
(@boristhedoris) reported
@googlenesthelp Restarted the iPad & rebooted the cameras, problem persist. Been atind 2 weeks now.
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FWhite
(@FleSeeksHim) reported
@googlenesthelp Nest learning lost wifi. Reset, rebooted router. All other devices connected. Help
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Meta Mike Dominguez (I/me)
(@illumined1) reported
@googlenest Your Nest X Yale has a SERIOUS DESIGN FLAW that can result in a dangerous situation where someone gets locked out of their home. Your @googlenesthelp resources provide no help and will not even acknowledge the risks posed.
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Federico Cicchi
(@Federico_Cicchi) reported
@googlenesthelp Dear support, my Google Nest thermostat suddenly disconnected from the WiFi and it can no longer locate any WiFi networks despite networks being available. Resetting has not helped. Could you please help me?
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Ánnie 🇬🇧
(@nniesham) reported
@googlenesthelp Went back to January, "No recorded events". Yesterday I did a factory reset on the Nest Mini, & set it up again. This morning just the same problem! 🤬
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Amy_47🐈
(@emmmmm47) reported
@googlenesthelp Okay, Thanks! I’ve rebooted wi-fi rooters several times(not bc of this problem) but it didn’t changed the situation so I’m checking out if resetting works. 👀👀👀FYI, They are both mini, 1st and 2nd gen.
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Lori
(@Lori_T1776) reported
@googlenesthelp having to dispute old account with my credit card since migration in February. Being double charged since I migrated to new platform. After two conversations lasting nearly an hour each, Google can’t help. This is very frustrating!!
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