Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSylvreWolfe (((Ze'ev Mishpacha))) 🇺🇸🇵🇱🇮🇪🇮🇱 (@TheSylvreWolfe) reported

    @JakeStormoen @googlenest It's going bad?

  • OG_FRC The OG FreeRangeChicken! (@OG_FRC) reported

    I’m just going to say @googlenest cameras and google home are the absolute worst systems ever put out. I mean, the cameras are great if all you want is to show off cameras. If you want to actually use them? Yeah no, they don’t work at all. Go with Ring. @GoogleHomeUsers

  • mikemcintosh12 Mike McIntosh (@mikemcintosh12) reported

    @googlenest is the worst . Bought a Nest a few more than ago and it stops connecting to wifi . 2 replacements later it works but they charged me for a replacement saying I didn’t return the old one in time. I had 21 days and the received it in 6 . Worst customer service

  • jevonwebster J Webster CFP CKA MBA (@jevonwebster) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps.

  • izzierichi Richard W (@izzierichi) reported

    Well, it's official. @madebygoogle you are one of the worst companies in the smart home game. Cameras you can't view on desktop, set up actual routines, use your OWN speakers to turn on and off. Congratulations in the way you've destroyed nest #google #failedbygoogle #googlenest

  • Jason jason@calacanis.com (@Jason) reported

    Google let’s you buy @googlenest cameras that don’t work with the NEST app & ram google horrific Home app down your throat — @sundarpichai you gotta start firing folks at NEST Complete product melt down… from the best home camera system to the worst. Moving to @unifi

  • i_amrayn Ryan Malik (@i_amrayn) reported

    @googlenesthelp hey google have a look on this . Your customer support is unable to help . Support Inquiry: Case ID [2-3823000033246]

  • waldvogelk Kevin Waldvogel (@waldvogelk) reported

    @googlenest nest app asked me to login in with google and now I can’t connect even though I used my google email address. How do we fix

  • bianchi_carolyn Carolyn Bianchi (@bianchi_carolyn) reported

    @Larke98 @JakeStormoen @googlenest That's what I was going to say, that it sounds like a battery issue. Might have to call in to the Nest tech people 😳

  • harriet_jarvis Harriet Jarvis (@harriet_jarvis) reported

    @Pedal4Health @googlenest @googlenesthelp Our landlord has one where we’re currently renting and has had that error message today. Just realised the heating has been on for the last half an hour so just magically turned itself on! We’ve had to turn the boiler off as no other way!

  • mez_lio lio mez (@mez_lio) reported

    @googlenesthelp hi can somebody help with my case? I returned my cameras and was supposed to get a store credit but still haven’t received the credit to my account

  • srividya85 chandrasekar (@srividya85) reported

    @googlenesthelp Had a connectivity issue on Google nest device within a month of purchase. And as a replacement I was given a refurbished set instead of a new device. This is an unfair practice and customers are not compensated for difference in price too despite providing bills!#unfair

  • scott_culley Scott Culley (@scott_culley) reported

    @googlenest The mgmt of subscriptions for Nest products sucks. How many times does a customer need to tap links and sign in before they can change something? It should be as simple as tapping the Account button in the app and then changing my subscription services. FIX IT.

  • danijonesrn Betsy Wetsy (@danijonesrn) reported

    @googlenesthelp my Google Nest Pro Thermostat no longer connects to our Google mesh Wi-Fi. Two days of problem solving and trying to figure out how to get it to work. 😕

  • Case_Crave Casey Cravens (@Case_Crave) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps and tried a factory reset

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