Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ghinmo1 gh_in_mo (@ghinmo1) reported

    @josh_rudnick @googlenesthelp Seriously. It’s the worst. So sad we’re stuck w this product. Down here also.

  • josh_rudnick Joshua Rudnick (@josh_rudnick) reported

    @googlenesthelp Looks like my Nest cams are down again.

  • Joel_NZ Joel J (@Joel_NZ) reported

    @googlenest how do I apply for a refund of my nest cams and subs? Unacceptable. **** software. Very unhappy customer. I spend over $100 per month with you. 2/2

  • JBarbs92 Joe (@JBarbs92) reported

    @googlenesthelp had to reset my Google Home and now my Nest Temperature Sensor is telling me it is unable to connect to Nest Services, is there an outage?

  • nickpandher Nick Pandher (@nickpandher) reported

    @googlenest app down but Google Home app working to control thermostat at least

  • GeorgeHMorales George “Huerco Fregado” Morales FULLY VACCINATED! (@GeorgeHMorales) reported

    What’s going on with the @googlenest ? It’s not working.

  • itzbadboiiii Mohit ♠️ (@itzbadboiiii) reported

    @googlenesthelp Hello Google team, Sir please help me because sir i am unable to access my google account because sir i forgot account password and sir i also try to recovery my google account, i also got OTP on my ragisterd mobile number but unfortunately...

  • theironsh3ph3rd TheIronShepherd (@theironsh3ph3rd) reported

    @googlenesthelp are servers down?

  • Shorty44444 Shawn Terrell (@Shorty44444) reported

    @ndimichino @googlenest @googlenest products arent well built. good luck trying to get it fix/replaced if its older than 12 months.

  • BearRowls Liz Row (@BearRowls) reported

    @madebygoogle help! My google camera is recording stuff but when I try to play it back it’s just a blue spinning circle #googlenest

  • CraigKocur Craig (@CraigKocur) reported

    @googlenesthelp I just installed my new Google Nest thermostat and I can't get it to connect to the Home app or my WiFI. I've tried restarting it and resetting it back to factory defaults. It says it's looking for a Nest device to help connect but isn't finding anything.

  • lukwam Lukas Karlsson (@lukwam) reported

    @googlenesthelp I'm all good! Just wanted you to know the webpage points to a broken link. My system is working fine.

  • Specneedsmom4 Sherri 👻TWDFan4Ever👻 (@Specneedsmom4) reported

    @quickdropz618 @googlenest I thought it was maybe just an issue specific to the device I was using, until I checked the other one. Hope it doesn't last too long. My chronic pain issues are flared up today, so being able to have access to the app is helpful on those days.

  • AlanDT91 Alan (@AlanDT91) reported

    ok, this may be a long thread, I hate you @googlenest, it can't be that you can't solve a problem that you are causing yourself, an apology is not going to solve my problem with all the cameras of the company that we have under your service.

  • DanTolgyesi Daniel Tolgyesi (@DanTolgyesi) reported

    @pdblythe @googlenesthelp I just did a Google lens search of my nest display which has the displays the same image as yours and this post came up. Did you manage to find a solution, I have the same issue?

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