Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • E2da2ndpower Erick Morris (@E2da2ndpower) reported

    @googlenesthelp Hello Im having problems with my wifi on my nest thermostat e. I have tried all of the trouble suggestion and still nothing. My second Nest thermostat E works fine so I know its not the network. please help.

  • PalimpsestMan Adso of Melk (@PalimpsestMan) reported

    @googlenest Honestly I think the problem is the Sony TV, but it is hard to be certain without a lot more effort.

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

  • RabiDBadgeR87 DJB (@RabiDBadgeR87) reported

    @aje4789 @ecobee @googlenest I am an HVAC technician. Trust me, Nests are straight up trash. You would be alot happier with an Ecobee.

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest Sorry - I can see I was ambiguous above. I got a power supply from a chromecast audio that I knew to be working. I tried it in the chromecast that is not working, and it had no impact. Still orange-white-orange.

  • hdwegirl Kristen Borruso (@hdwegirl) reported

    @googlenesthelp Is there an outage for Google Nest doorbells, mine has been offline since 1130 am this morning

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest thanks for replying. I've removed and replaced power, I've tried adding as a new device in Home app (it doesn't get found at all), I've tried all manner of ways of holding the button down but the orange-white-orange resumes as soon as I release so doesn't appear to factory reset.

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest This is a sudden change in Google Home's cloud logic. It started yesterday. Before yesterday she never reported Chromecasts as offline when they don't have power.

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest so @googlenest your product is terrible. Just charged for 3 hours put back on wall and says it needs to be charged. Its winter, my house is freezing, why can't your product work?

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue

  • PalimpsestMan Adso of Melk (@PalimpsestMan) reported

    @googlenest Powered everything down, powered back up nothing.

  • eleon_82 EmmanuelLeon (@eleon_82) reported

    @madebygoogle @googlenest I have about 30 devices and have terrible service. Contacted customer service and that is even worse. 2 months trying to get this resolved with no end in sight.

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest Hi, they're 1st gen sticks. One of the TVs is a 2020 with built-in Chromecast. Another one is a 2015 built-in Chromecast. Google Home audibly reports them being offline when I ask to turn on a specific room, for example 'livingroom on' results in 6 lights turning on and 2 offline

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest You may be misunderstanding my problem. Google Home is the issue, the Chromecasts work fine. Suddenly Google Home is trying to power on my Chromecasts when I ask it to turn a room on. This is an impossible task and She should understand that. She cannot turn a Chromecast on.

  • fullerc Chris Fuller (@fullerc) reported

    @googlenest I lost my Nest Cam Outdoor Wall Plate. I have the magnet. Can you help me get a replacement wall plate?

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