Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • fvezzoso ϜΞDΞ (@fvezzoso) reported

    @googlenesthelp @bwyazel What @bwyazel is describing is exactly the same that happened to me. I can even see the devices connected to the network, it's definitely not a problem on my end.

  • fseminario Fernando Seminario (@fseminario) reported

    @googlenesthelp my nest has worked fine for years but has been offline since midnight. Im unable to reconnect. Your outage page shows everything is normal which apparently its not. Please fix, thank you.

  • pdxfoodsnob pdxfoodsnob (@pdxfoodsnob) reported

    @googlenesthelp That did not work. It looks like others are having trouble as well. None of my cameras at either house are showing online or recording in the app.

  • burlamur тупин ров (@burlamur) reported

    @googlenesthelp Oh it’s awake alright (I scan the bar code off it’s screen), the airplane mode didn’t help.

  • bwyazel Dr. Britt Yazel (@bwyazel) reported

    @googlenesthelp I'm using the Nest app. This has been happening since the middle of the night last night. I woke up and non of my Nest products are showing as connected and the app endlessly loads. Inside Google Home they are shown as offline also.

  • SridharNelloru Sridhar Nelloru (@SridharNelloru) reported

    @googlenesthelp I reached out to Support and they solved the issue for me. Thanks

  • phredmoyer Fred Moyer (@phredmoyer) reported

    @evilhamsterman @googlenesthelp @pdxfoodsnob All of the devices on one public IP I have are out - the other public IP is working fine. Looks like a network connectivity issue.

  • mattyd1212 MattyD (@mattyd1212) reported

    @googlenesthelp Home & Nest App still not working. Uninstalled, then restarted phone. Then reinstalled apps and still no go. Can you please DM to help find a solution.

  • ricky_ricks7 Crypto Ricky (@ricky_ricks7) reported

    @phredmoyer @googlenest Thanks for this. @googlenesthelp doesn’t even know their service is down

  • brianMkearns Brian (@brianMkearns) reported

    @googlenesthelp having serious problems with the app. None of our devices are connected to the app even tho all are on Wi-Fi. I cannot seem to resolve the issue. Our internet is completely functional.

  • kev_ogre KevOgre (@kev_ogre) reported

    @googlenesthelp hi there my best learning thermostat is giving me an e103 code error. The wiring looks correct? Any way to get some support?

  • buritica ☠️ buriticá ☠️ (@buritica) reported

    @googlenesthelp thx. you should check that forum I linked, it’s clearly a software problem that many users are having.

  • phredmoyer Fred Moyer (@phredmoyer) reported

    @evilhamsterman @googlenesthelp @pdxfoodsnob Same here - everything went offline at 1:50am Pacific

  • samierpatel Samier Patel (@samierpatel) reported

    @googlenesthelp @Google @GoogleUK I am very disappointed, unhappy and angry with Google’s negligence in resolving an issue I have with the Google Hub Max. Support ticket: 5-4224000033140. The display has hardly been used yet its developed a black screen fault. Can you help?

  • yotidog Brenda Geiger (@yotidog) reported

    @googlenesthelp I cannot get the nest app to open on my iPhone. Just keeps spinning. Deleted and added and same problem

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