Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • CruzS4 Cruz (@CruzS4) reported

    Alright so the Good Friday report… Mahorn still insane, possible “big events” on the horizon involving many police sirens… working on “A Night with Joe” which Whitaker is supposed to be arranging, but has a bad track record. @googlenest canceled, plummeting stock valuation 4/10

  • RyanClarke93 Ryan Clarke (@RyanClarke93) reported

    @ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest

  • galway_steve Steve Galway (@galway_steve) reported

    @googlenesthelp Again unable to play BBC radio any BBC radio on my Nest Hub. I reported this issue earlier this week and it appeared to have been fixed but it's happening again. All I get is this message. “I don't know but I found these results on search”

  • DeltaAlphaEcho Damian Edwards (@DeltaAlphaEcho) reported

    @googlenesthelp Yet again these headphones are proving utter garbage. So disappointed

  • angrybluedotfem bluedotsparkle💙🌻🌊 (@angrybluedotfem) reported

    @Google @googlenest the email you just sent out about Nest Secure is literal trash. I have a significant amount of devices including the Nest x Yale lock, which depends on the Guard. Is this going to break? If so, please inform your tech support and stop selling it !

  • JeremeySmith J (@JeremeySmith) reported

    @googlenesthelp Hi. This issue seemed to have fried my old hvac unit so now I’m in the process of replacing it 😑😭

  • jarsparky Johnny R (@jarsparky) reported

    @googlenest Hi, can you help please. My Nest account seems to have disappeared. It asked me to resign in via Google, now all the Nest cameras I have have disappeared. It’s asking me to rescan the devices.

  • sidsadistic Sid Sadistic (@sidsadistic) reported

    @Google @googlenest on april 8 2024 google is disabling the google secure system, offing a discount on their new ADT security system and forcing people to upgrade by DISABLING THEIR SECURITY SYSTEMS which are more than capable of working locally, yall are ******. #Corruption #wtf

  • AllOutHappy Shelley Cobb (@AllOutHappy) reported

    @googlenest I need help with my WiFi on my google nest thermostat. It says WiFi is out I have tried several times to get it back on. I can’t find my router. I have reset my router still won’t connect.

  • nastyriff Nasty Riff (@nastyriff) reported

    @googlenesthelp My nest wifi router has been falling offline multiple times per day for no reason and requires a power down/up to restore connection. It's incredibly frustrating for remote work and remote school. We need reliability. @madebygoogle

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️‍🌈🐺 (@Tomisatwitt) reported

    @MrTPeppermint @googlenesthelp Yes mines gone down again...

  • elnigel1 Nigel Coulson (@elnigel1) reported

    @googlenesthelp both my nest audio's have stopped streaming all BBC radio stations since last week. Any idea why? I am in the UK. Both are now saying 'i can't do that here but you can ask me to do play it on one of your other devices.' Any help appreciated!🤞

  • aisyna Anysia (@aisyna) reported

    @googlenesthelp my nest has stopped connecting to my internet. The last time it was connected to the internet was March 5th. I have re-started my router and the Nest, multiple times and i have multiple other device connected to the internet without issue.

  • sjfontaine Steve Fontaine (@sjfontaine) reported

    @googlenesthelp My Learning Thermostat 3rd Gen's wifi has gone bad. I've done restarts, manual charging, reset network, reset All settings. The Nest can't see networks anymore, while my phone can see 15+. I'm out of warranty (2019) but this appears to be common. Can you help?

  • LittleMissAspie ❤️🐷❤️ (@LittleMissAspie) reported

    @googlenesthelp Hi, can you help? The last two mornings I haven’t had any hot water despite it being scheduled to come on. It came on later as scheduled so the boiler is working. I don’t know what to do. Thanks!

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