Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • BhideAniket Aniket (@BhideAniket) reported

    @googlenesthelp my nest thermostat stop connecting to wifi .. i did restart and reset both thermostat and router but the issue still persist .. whats the next step ?

  • JSPartisan Melt! (@JSPartisan) reported

    @_MarieGrey @googlenest Well ****. Take that ******* thing, and throw it into the nearest body of water! So you go through the set up and it just doesn’t bring up your wifi on that page?

  • domturl Dom Turl (@domturl) reported

    @googlenesthelp Is there a problem with Google WiFi / Nest WiFi cloud services? My mesh network had suddenly forgotten all my settings and wants me to setup the home network as if it is day one! Help!

  • HarryOh Harry Oh (@HarryOh) reported

    anything made by Nest / google is an absolute piece of ****. #nest @madebygoogle @googlenest

  • sptnk_nord Ken-1 U (@sptnk_nord) reported

    Google Nest Hub isn’t playing CBC radio station in my location. Every morning, it travels around Ontario. KW, Sudbury, Thunder Bay ... I had the same problem before but it was fixed and it started again. @googlenesthelp @cbcradio #Toronto #cbcradioone

  • MrAndradeHere Salvador Andrade (@MrAndradeHere) reported

    @googlenesthelp is there a problem with the nest hubs? I have 3 of them at home and all of them show “Network Problem” while the rest of the regular google home speakers and everything else in the house is connected to the network without any problem.

  • tmeemail tobydog (@tmeemail) reported

    @googlenesthelp need help. My thermostat won’t find a network. I’ve reset it and and my other devices are working. It’s only 4 months old. I’ve done everything google walks thru on website but nothing works. What do I do?

  • cee_beats christine beaton (@cee_beats) reported

    this weekend my @Google home mini's mic stopped working randomly during the night after less than 2 years and @googlenesthelp was the absolute worst /1

  • jorgevalenzuel9 JORGE VALENZUELA® (@jorgevalenzuel9) reported

    @googlenesthelp i got problem connecting my thermostat (nest learning thermostat), it seems as if my wifi cannot connect to it. I’ve already tried restarting my router and also restarting my thermostat but nothing seems to work.

  • EvanDuderewicz Evan (@EvanDuderewicz) reported

    So @googlenesthelp you can't help me reinstate a previous Structure, but you won't move my Nest Aware Subscription to the new Structure... so you've stolen my money?

  • itsdannycx Danny (@itsdannycx) reported

    @googlenest WTF! You're discontinuing the Nest Secure? Yeah, you said you're continuing to support for it's users, but basically no new features & updates! Bug fixes is not a real update. Hopefully you're planning to Launch a new system.. @simplysafes is looking better each day!

  • ChrisSuttonSTL Chris Sutton (@ChrisSuttonSTL) reported

    @googlenesthelp Began yesterday when I noticed on the app it was disconnected from wifi. Troubleshooted with no luck. Today when I tried again it said low power and it would shut down. Now unresponsive with blinking red light. Connected to power on the wall base.

  • ChrisSuttonSTL Chris Sutton (@ChrisSuttonSTL) reported

    @googlenesthelp Having issues with Nest Thermostat E. First had issues finding wifi network. Then stuck in searching mode. Was never able to connect. Now won’t charge when connected in the base. Appreciate any help you can provide.

  • JungleJames JungleJames (@JungleJames) reported

    @CEMElectronic @cbcradio @googlenesthelp Lost CBC Toronto AGAIN! We can't keep rebooting our router to get the station. Why can't you fix this? Must we abandon CBC?

  • justinionn Justin I'Onn (@justinionn) reported

    @googlenest @madebygoogle Each time I factory reset the #CCWGTV I have the issue where too many apps try to update at once in the queue - so *no* apps will install from Google Play upon first use. I now know how to fix that issue, but I'm aware that others may not, and believe they have a faulty device.

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