Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jayugra Jay Ugra (@jayugra) reported

    @googlenesthelp Wifi enabled using a personal gmail account. Just tried rebooting everything and the error is persisting 😢

  • 44r0NST3 aaron (@44r0NST3) reported

    @googlenesthelp i have the same issue tiku is describing. Purchased 2 Mi Home devices and cannot connet mi home to google home. Any ideas?

  • laurfx21 Laura Fletcher (@laurfx21) reported

    @PridzM @googlenest Hi did you ever sort this?? I'm having the same issue..

  • ArthursJ01 Art (@ArthursJ01) reported

    @googlenesthelp Hi, 3rd Generation, reset the network powered it down , reset all settings all other appliances are able to connect to WiFi

  • SJC_74 Sandra Clinton (@SJC_74) reported

    @googlenesthelp How do I get help connecting my Nest thermostat to a new wifi network. Tried all the troubleshooting tips. At the moment it's just a very expensive dial!

  • Patr85324789Leo Leo Patrick (@Patr85324789Leo) reported

    @UmeshSachan3 @googlenesthelp Static_fiscal on Instagram can help you recover all hacked social media and wallet account ..why not give him a try

  • Ericksonn90 Erickson Hernandez (@Ericksonn90) reported

    @googlenesthelp my Nest Thermostat Wifi stopped working, I’ve tried everything and still doesn’t find my wifi. Can you help?

  • ClassyKoala1 Classy Koala (@ClassyKoala1) reported

    @googlenesthelp Submitted. Though the screenshot feature in the feedback section is useless, it just takes a screenshot of the Home Screen rather than letting me upload one from the section of the app that has the issue.

  • Miguelito159 Miguel Marcial (@Miguelito159) reported from Ontario, California

    Bought a GoogleNest cause I don't **** with Amazon like that

  • MorrisWolves Luke Morris (@MorrisWolves) reported

    Quite possibly the worst user experience decision I’ve seen in a long time forcing happy #Nest app customers to use the awful, dreadful #Googlehome app for new camera purchases - it’s not ready for prime time darlings!! Brain fart decision @googlenesthelp way to annoy customers!

  • koni_zhang koni (@koni_zhang) reported

    @googlenesthelp my Nest Thermostat device cannot connect to internet and constantly restart the device lights is red and keep blinking. how can I fix it please let me know thanks

  • MightyCrotch Handy Andy (@MightyCrotch) reported

    I have to remember to replace my garbage Google Nest Thermostat. @googlenesthelp I have NEVER in my entire life set my temp above 25C. For some reason my Nest thinks the temp should be 26.5C (!) and I don't figure it out until I wonder why I'm sweating while seated. "Smart" 🙄

  • benwalkernz ɃΞꞤ ῷдĿҚҼЯ (@benwalkernz) reported

    @googlenest @jmwein Wow, 18 months on and this is still an issue. I've only just struck the problem after buying another Nest Home device then trying to control my heat pumps. I'm told that I need to migrate my Nest account but cannot as I use GSuite. I use GSuite for the whole family.

  • DavidGPN DRS (@DavidGPN) reported

    @googlenesthelp My Nest thermostat 3rd gen Stopped working. 1st lost wifi connectivity, then went totally unresponsive. Reset unit and Wifi with no luck. Please help. Thank You

  • AniiiiD Ani (@AniiiiD) reported

    @googlenesthelp you have the worst customer service ever, still unable to resolve an issue happening since May.

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