Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
| Westerville, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Freyaldenhoven
(@ShawnFreyalden1) reported
@googlenesthelp I have a Nest thermostat that will not connected to WiFi. I called support and they said It was out of warranty and there was nothing they could do. Just a little bummed and thought I would see if you could help?
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Frank Ribera
(@frankribera) reported
Extremely frustrated with @TMobile home internet. It’s been a nightmare to setup - @googlenest devices keep disconnecting / unable to reconnect. Tech support unable to resolve. #tmobilehomeinternet #tmobile
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Frank Sewell
(@xanklin) reported
@googlenesthelp It's been over 24 hours since you last replied to my issue. In the mean time, I'm stuck with a non working thermostat and my house is getting hot!
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Fred von Lohmann
(@flohmann) reported
@procrasto @googlenest That at least makes sense in an evil way. Making it hard to replace your expiring Nest Protects, well, that's bad for everyone, including Google. #ChaoticEvil
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Rick Espada 🇵🇷🤓
(@rickespada) reported
@xanklin @googlenesthelp WTF I am having the same issue... did Google push an update or these things are bricking themselves?
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Robert Dring
(@robertodringo86) reported
@googlenest Feb 21 told nest H water not coming on from sched. 2 visits from a boiler engineer (£140) still couldn’t figure out issue. Call nest again today and they advised hot water sched not enabled on thermostat. Nest won’t cover cost of engineer visits. Useless tech support
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Frank Sewell
(@xanklin) reported
@googlenesthelp It's been 23 hours since my last reply. Are we still communicating on this issue?
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David J. Neff
(@daveiam) reported
The @googlenest has really, Really gone down hill since being acquired by @Google When will all the information be in one app guys? Just spent an hour trying to install with no luck.
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maddieheuke
(@maddieheuke) reported
@googlenesthelp I am having issues with my nest working. It said it’s offline for the last 2 weeks. Tried everything including reset, rebooting all wifi...etc. please help! Thank you!
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will goldenberg
(@westcoastKCHdoc) reported
@googlenest the nest connect is the biggest piece of garbage ever
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I Am DugLop
(@duglop) reported
@googlenesthelp nice job, I asked Google a math problem and instead of doing the arithmetic, it turns it into a word problem and says it doesn't know how to help? It literally changed numbers to words.. get out of here
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I Am DugLop
(@duglop) reported
@googlenest @madebygoogle nice job, Google home can't even do simple math now, asked it a minus problem, it broke it down to a word problem instead and said it didn't know how to help... real good job here
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AndrewP
(@andrewpatt12) reported
@googlenesthelp Why did you not notify customers, when they moved there Nest Account via migration to a Google Account it's irreversible once done. Also, migrated accounts do not work with Apple TV apps and now cant sign in via google as nest account deleted ?
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rob alther
(@RobAlther) reported
@googlenesthelp yes i do need your help i have read some threads and tried everything to get the unit back to normal. i have only had it for a little over a year and four months maybee and was told by the guy on the call i had with goole nest that there was nothing further he could do
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Sagar Sharma
(@ItsSagarSharma) reported
@googlenesthelp someone hacked my email account even i have use more security but unfortunately i cant recover my email account can you please help me
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