Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • mattlivese MattLive (@mattlivese) reported

    @googlenest @AppleMusic still not supported in Sweden - what is the problem???

  • kurtseifried Kurt Seifried (He/Him) (@kurtseifried) reported

    I’ve just had my third @googlenest smoke alarm fail on me. What’s a brand of smart smoke alarms that isn’t hot garbage?

  • n0rmzzz Norman (@n0rmzzz) reported

    @googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.

  • anthonygerhart Anthony Gerhart (@anthonygerhart) reported

    "Sorry, something went wrong" is not an acceptable error message, @googlenest. Tell me what went wrong so I know whether or not to try again.

  • EdwardABerry11 E.Berry (@EdwardABerry11) reported

    @googlenesthelp @buritica I am smashing mine with a hammer and posting my first U tube video. After it stold my privacy it is litterally attempting to work so bad it is a joke!

  • vihaugen Vidar Haugen (@vihaugen) reported

    @donalmaher @tunein @googlenesthelp exact same problem here. went down a few days ago. just says "paying [insert station] on tunein" before it goes silent. tried all RTE stations and several others that works perfect on all other devices. except the google home speakers. dropped at the same time on both

  • medievalmvb medievalmvb (@medievalmvb) reported

    What I’m bummed about is I researched this purchase, and none of the tech reviewers apparently bothered to search for any complaints about the service before rating #GoogleNest a top pick, for me the error rate makes it unusable

  • dethbox big round thing enthusiast (@dethbox) reported

    Well. After months of having completely given up on my @googlenest ever displaying the weather again, my @ASUS router died completely. RMA'd. Haven't had an issue in weeks. So I think we know what the problem was. Technology has not been kind to me this year.

  • TeslaOwls Tesla Owls 👀 unit police 🚨 (@TeslaOwls) reported

    My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...

  • TaraWilkins1023 Tara Wilkins (@TaraWilkins1023) reported

    @googlenesthelp Hi! I have a near thermostat that refuses to connect to the wi-fi. It searches for networks and does not find anything. I’ve tried all of the recommended trouble shooting steps and still no luck. This device is less than a year old. Help!

  • ThePaul_T Paul Taylor (@ThePaul_T) reported

    @johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.

  • SlufootNOTW Kelly Garrett (@SlufootNOTW) reported

    @googlenesthelp Hello, my Nest thermostat lost internet connectivity. This is a first as I've never experienced any problems of this nature before. I have rebooted my router, reset the thermostate itself and it still does not find my connection or anyother connection? Help..

  • chronicly_illin There's Nothing Scarier Than Capitalism (@chronicly_illin) reported

    Me "Hey Google, set a timer for 5 minutes" Literally every mini and hub in my home: "Hmm something went wrong." and "There's a glitch" THE GLITCH IS @googlenesthelp AND WHATEVER PROGRAMER ****** **** UP DESERVES TO BE SLAUGHTERED AND EATEN BY THEIR FAMILY

  • Sub_Effect Sub Effect (in the sub-woofer world) (@Sub_Effect) reported

    Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.

  • chronicly_illin There's Nothing Scarier Than Capitalism (@chronicly_illin) reported

    Hey @googlenesthelp , are you going to give me my money back on the hundreds of dollars I spent on googlehome devices, OR ARE YOU GOING TO FIX WHATEVER ******** IS HAPPENING YOU WORTHLESS PIECES OF ****

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