Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • _markfern Mark Fern (@_markfern) reported

    @googlenesthelp The issue started two days ago. I installed the thermostat in December. Thermostat shows 'can not find any networks.'

  • rb89NL ʇɹǝqoꓤ (@rb89NL) reported

    Hi @googlenesthelp the nest device (thermostat and hallo) are down…

  • Trentx_xx Trento. (@Trentx_xx) reported

    @googlenest my google nest display, has a blank screen and i can't seem to fix it.

  • SanjeevMSU Sanjeev (@SanjeevMSU) reported

    @googlenesthelp my nest 3rd Gen thermostat is stuck at searching for networks. Please help.

  • nini_ren Renita (@nini_ren) reported

    @googlenesthelp my Hello cam is down and it never sent an email saying it was down. The light is around the button is still lit. I get no video tho.

  • dodson Adam Dodson (@dodson) reported

    And with a (surprise) baby on the way, I am looking at nursery cameras. But if I can integrate a @googlenest cam instead, that would be best because I don’t want to leave the ecosystem. Hoping for something good down the pipe.

  • mbadger Mark Badger 🇺🇸 (@mbadger) reported

    After months, @googlenest still doesn’t have their act together with accounts that have migrated from Nest login to Google—months after being reported, you still cannot log into the AppleTV version of the app once you’ve migrated. Maybe it’s time to switch to @ArloSmartHome

  • royhendrickx Roy Hendrickx (@royhendrickx) reported

    @googlenesthelp I have an issue with Google Home Routines and the Dutch Klikaanklikuit ICS-2000, also known as the Trust Octopus Internet Control Station ICS-2000. Routines do not work anymore. Routines on other systems/bridges do work. Firmware and apps are up to date. Thanks!

  • CinMS Cindi Steen (@CinMS) reported

    @googlenesthelp Come on Google Nest! I love your products and have 3 thermostats. One went bad and you sent a replacement. I sent the bad one back but it did not arrive on time. You charged me! 2 phone calls and a couple of emails and I still can't seem to get my money refunded!

  • rpellech83 robert pellechia (@rpellech83) reported

    @googlenesthelp someone ne scmed my wife out of a verification code for Google voice. There appears to be no way in this world to contact someone at Google to help

  • MarkeListon Mark Liston (@MarkeListon) reported

    @googlenesthelp I just bought a nest E and it cannot find any wifi networks (dozens show up on phone). Followed all help pages and factory reset multiple times

  • AKtech2021 AK (@AKtech2021) reported

    @madebygoogle @googlenest should release google wifi router with wifi 6e , triband and ax11000 and 160mhz ! The google nest wifi router is a **** weak router

  • gustatiuh Gustaco Zweite 👾 (@gustatiuh) reported

    @googlenesthelp I noticed it like 12hrs ago the first time and thought it was a momentary issue. So far I only tried to restart and update the firmware of all the devices but everything seems normal, routines are not working but I can work with individual commands.

  • Kirk_A_Smith Kirk Smith (@Kirk_A_Smith) reported

    @googlenesthelp I can no longer connect my Nest Thermostat to my Wi-fi network. I followed your trouble shooting process but none of the processes have worked. One of the two I have work but the main house one doesn’t. What should I do next please? #help

  • PavanKChandana Pavan Chandana (@PavanKChandana) reported

    @googlenesthelp Hi, I am unable to setup Nest Thermostat. Throwing error - Please contact owner. Can you help please? I am from USA and here is the model.

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