Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Bucci Peter Bucci (@Peter_Bucci) reported

    @sdamico @clawrence @googlenest I think the ideal formula would be: • Leave for work at 50% • Arrive at 15%, plug in • Charge to 85% (8am–4pm) This would be even better if workplaces had solar parking canopies. Reduces storage need, keeps parked cars cool, & solves "my apartment doesn't have chargers" issue.

  • shellielyn Shellie L'Alouette (@shellielyn) reported

    @googlenesthelp hi there, spoke to best support at 6:30. The guy was excellent and said he’d send me an email with link to boxy who would come and fix for free. No email came and now the phone number has closed at 7 but it should be 8. We have no heating or hot water. Please help

  • BlairBlaire2 BlairBlaire (@BlairBlaire2) reported

    @sunnysehgal @iChosen1TV @googlenest I thought I was going crazy trying to login!

  • CraftBeerGuy1 CraftBeerGuy (@CraftBeerGuy1) reported

    @googlenest are their issues with your nest thermostat servers? My app claims there is no wifi connection however and it’s offline, however the hardware is connected and it’s operating as normal. Just can use my app.

  • DreSpacePDX Andrée (@DreSpacePDX) reported

    @googlenesthelp Hello I had purchased a google nest learning thermostat and had it installed in 2022. Within 2 months it stopped connecting to wifi. I’ve tried resetting device/ rebooting router but still cannot find a network. Help! This one is a dud.

  • patriziobruno Patrizio Bruno 🌐 (@patriziobruno) reported

    @googlenest @ManishMiglani_ It's a shame you moves this in a DM. I'm having the same issue with a far simpler setup (only one home and only nest camera and hello on the network). I cannot add a newly bought nest iq camera indoor. I keep getting nc013

  • TweetsByDavis Davis (@TweetsByDavis) reported

    @googlenesthelp my google nest app won’t connect to my thermostat currently, are the servers down at the moment?

  • singerplanning Marc Singer (@singerplanning) reported

    @googlenesthelp I have three next in my home. One of my nests has been unable to find any Wi-Fi since Sunday. I have tried all of the trouble shooting steps including resetting the unit.

  • BlairBlaire2 BlairBlaire (@BlairBlaire2) reported

    @iChosen1TV @googlenest It’s down right?

  • orfilan Filona (@orfilan) reported

    @BasHeinen @googlenest Same problem for me... Google nest e lost wifi and now stay locked on first screen

  • singerplanning Marc Singer (@singerplanning) reported

    @googlenesthelp 25 feet. I have had a nest there for at least 5 years and have never had a wifi issue.

  • kelly_maitland Maitland '****' Kelly (@kelly_maitland) reported from Braco, Scotland

    Should I attempt to contact @googlenest for a 5th time this morning to try and resolve the problem with my thermostat and get cut off again, or just not bother 🙄

  • KrisSieczkowsk1 Kris Sieczkowski (@KrisSieczkowsk1) reported

    @googlenest 2.5 life span for a gen 3 nest… ?? battery issue & can’t connect to Wi-Fi - called support only to be told sorry. 20 degree day today a thermostat could be useful😢

  • TRNasty Tim N. (@TRNasty) reported

    @googlenesthelp app been down for 15 min. Can’t log in.

  • Eudaemonius Eudaemonius (@Eudaemonius) reported

    @googlenest @madebygoogle - Nest servers are NOT working. ETA for being back up??

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