Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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M🍩RTEN
(@mortenkorshavn) reported
@googlenest This is the worst bot support i've seen in a while....
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Anna Bradley
(@Bradders1012) reported
@googlenesthelp Please help, have not had promised email to complete to ensure my replacement part is sent to me. I will lose the will you live if I have to ring up again, took 2 hrs last Saturday. Please advise
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Pippi North
(@northie25) reported
@googlenest the WORST service I have ever experienced! Putting someone on the phone that speaks poor English and then having to tell them about the issue 10 times as it doesn’t sink in and still not sorted!! On hold for an hour on and off!!
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hockatie season 🏒🥅 • 😷🏳️🌈✨
(@sopdet) reported
@googlenest Nope, the issue isn't from your end :)
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Stan the Bailman
(@stanemly) reported
@googlenest So the customer service still continues to be bad. Im being told they are investigating the notification behavior. Apparently they have been investigating since 12-19-2020.
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Phil Kyriacou
(@PhilKyriacou) reported
@googlenesthelp for some reason I’ve been logged out of the app and can’t log back in. Tried resetting the password but link wasn’t sent to my email address. Please help!
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Boobel
(@the_boobel) reported
@googlenest It is fairly close as you plug them both in the TV but its nothing wrong with my stuff it is a known issue already, just wondering how long it will be.
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Di⍺n⍺
(@deemirdita) reported
@googlenest could you fix your app? I have excellent WiFi and it is always connected and yet the app says No Internet Connection. My baby camera is setup and I can never view it because the app crashes.
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Anna Bradley
(@Bradders1012) reported
@pozipie @googlenesthelp It’s so incredibly frustrating, I thought my issue was resolved with the promise of a replacement part for the heatlink on my thermostat after 2hrs on the phone but I need to fill in an authorising email that hasn’t been sent to me. Fuming
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KC
(@kcab25) reported
@googlenest is there an outage? I was logged out of my nest account and cannot log back in. I keep getting a “network error. Nest app has trouble communication.”
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n ㋐ t ☁
(@celeryjacket) reported
@googlenest They are literally beside each other. That’s not the issue. It randomly stopped working and now it’s broken. Nothing changed, it just stopped working in the night.
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🌻
(@f_allendanny) reported
@googlenest when i say hello google or ask anything my google nest mini does nothing and i can work out what i’m doing wrong, please help!
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J.Pak
(@J_88_P) reported
@googlenest Please get an update for the system to fix the bugs, its been operating slowly for the last week or so and its been clear that the system/firmware needs updating.
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Russ Jones
(@rjonesx) reported
.@googlenest I followed all the instructions including buying the second replacement Nest thermostat... and it arrives with a broken screen. I’m now out the cost of both. Can I get my case expedited.
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Brandon P.
(@brandoNyc) reported
@googlenest Thank you it will really help because it would make my chromecast like a cable box.
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