Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:


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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belbeuf, Normandie 2
Columbus, OH 1
Lehigh Acres, FL 1
Guaratinguetá, SP 1
Chicago, IL 1
San Francisco, CA 1
Derby, England 1
Tower Hamlets, England 1
Ocala, FL 1
Hannover, Lower Saxony 1
Plymouth, England 1
Yuen Long San Hui, Yuen Long District 1
Maple Grove, MN 1
London, England 1
Durham, England 1
Del Norte, CO 1
Tadley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • wesareed Wes Reed (@wesareed) reported

    @googlenesthelp my nest thermostat is not finishing any WiFi networks. Tried troubleshooting based on the information you provide online with no success. Please help.

  • Paul06267032 Paul (@Paul06267032) reported

    @googlenesthelp Next Aware 1st gen. I went through three service agents who couldn’t help.I was told to send screen shots of my account which I did. I simply wanted to update my payment details but the link on the email sent by you will allow new details to be added but wont allow the swap.

  • littlecoinbruh Frank Biscotti (@littlecoinbruh) reported

    @googlenesthelp My Nest is showing an error message and can't connect to WiFi.

  • BFBJSC Ben 😈 (@BFBJSC) reported

    I’m watching football and yelled the bengals are murdering the Vikings and my google nest turns on and says I hope everything is ok. Wtf #google #googlenest

  • travelonehappy christina (@travelonehappy) reported

    @googlenesthelp verification codes are not being sent - please look into the issue

  • sir_deeda sir_deeda (@sir_deeda) reported

    Finally decided to set up my @madebygoogle next audio and it keeps giving me this annoying message on my Google home app " could not connect to your nest audio" Help @supersanusi @googlenesthelp

  • missclairescott Claire Scott 🇪🇺 🚲 (@missclairescott) reported

    @googlenesthelp is it possible to speak to someone, I have an issue with my heatlink and need a replacement. I have been emailing to no avail.

  • IamRachKH RachelKHansen (@IamRachKH) reported

    @googlenesthelp my nest worked and no longer will connect to wifi. I have tried all troubleshooting and resets and it still won’t find a network. Help!

  • jrhunt Randall Hunt (@jrhunt) reported

    I’m pretty sure @googlenest could not be more infuriating setup wise. I know a lot of it is due to security but inscrutable error messages that are literally “ungoogleable” are infuriating. When I google how to trouble shoot a google product and find the answer on Reddit… oof

  • codeslubber Rob Williams (@codeslubber) reported

    Doorbell rings today, get out my iPhone and open the @googlenest app, wants me to sign in, wants me to grant it permissions, then the screen finally comes up, showing me an Amazon guy, slow as hell like it’s underwater, tap to go live, like molasses, then I go to tap to speak

  • Tosran2 Tosran (@Tosran2) reported

    @googlenesthelp can you guys please for the love of god, make it possible for a NEST cam(battery) to work on the NEST app ? Ghome interface is terrible for day to day use. When you compare the two.

  • ajitkumarrajan Ajit Kumar (@ajitkumarrajan) reported

    @madebygoogle Hola! My google home mini connects to the bluetooth device but doesn't playback any audio or doesn't respond to my actions via connected device. Is there any fix for this issue? #googlehomemini #googlenesthelp

  • SupraDriftTV1 SupraDriftTV (@SupraDriftTV1) reported

    @googlenest @CDeMay 4-5 years later and still haven't fixed this issue, is it really that hard to update the app to let people rearrange the cameras as they see fit? I figured after spending all this money on a security system that I would be able to have an app on pc and have the cameras how I want

  • Abukersh Ahmēd (@Abukersh) reported

    Anyone got real help from @googlenesthelp regarding the Google home screen burns?

  • Veekdees Vik Dees (@Veekdees) reported

    @googlenesthelp hey. I accidently added my parents Google wifi to my Google home. Pretty annoyed that the only way to fix it is to delete my home and start from scratch, or fly to their house and factory reset their wifi.

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