Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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mcmalani
(@mcmalani) reported
@googlenesthelp Google wifi 2016 suddenly drop download speeds to 1/3 every day. Restart fixes it only to reoccur later in day. No other devices soaking up bandwidth. Worked perfectly for years- a bad firmware update, or is my primary pod at hardware fault?
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Senad Aruc - deepdark
(@senadaruc) reported
@googlenest Nest app on Applke TV is still broken for users who mugrated to Google! any solution for this? Thanks,
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Miguel Suave
(@SuppleEsquire) reported
@googlenesthelp @StankinsLeeroy By full control they mean history will only be events like some garbage Arlo Camera. They took a superior product and destroyed the only thing that made it special.
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One_Voice
(@nocombust) reported
@googlenesthelp my biggest beef with Google WiFi is that we are unable to *force* ethernet backhaul for homes with multiple points. And unfortunately, they seem to auto-connect via wireless mesh instead. Tested and certified ethernet connectivity left unused! Please fix!
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Annie Fell Photography
(@anniefellphotos) reported
@googlenest OMG, please fix the Google Home App to work! I paid for 30 days of videos to be saved, I can’t watch any. Why did I have to leave the Nest App, it worked well. I’m furious with Google Home!
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#RARAforMayor
(@zogdila) reported
@googlenesthelp yeah can’t log into my gmail account. It sends me a code to recover my username with no issue but only gives me the option to send a text with a code to recover password, and no other option like email code or call for code 😞
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Miguel Suave
(@SuppleEsquire) reported
@wplate @googlenesthelp The new cameras are a monstrous step backwards. The 24hr smooth video functionality was why I bought Nest. I’m about to trash every Nest product I have and find something better. Why would they completely screw this up?!
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Nathan Home
(@nathanhome) reported
@googlenesthelp @googlenest since the latest ios update on the nest app… I can’t get an video’s to load… I have another phone with pre updated version and it loads no problem … latest version if you scroll to a time it just freezes and nothing? How do I go back?
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daisy❀
(@_daisyfleurx) reported
@googlenesthelp hey my mum is desperately trying to contact you regarding being locked out of her account, she has sent a forgot password email request 3 times but nothing is coming through and the house is freezing cold! Please can someone help us
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Jae
(@Jay85945910) reported
@googlenesthelp Hey so uh, one of my wireless Nest cams Is taking significantly longer to charge than the other. I'm not sure why that Is but I was hoping you could help.
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Catloverplayer 😺😺
(@catloverplayer) reported
@googlenesthelp My Google nest app is down but my wifi internet is up and working. This means your app is having server issues.
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Alex Manzo (they/them)
(@alexmanzo_) reported
@googlenesthelp It’s right down the staircase from the router. There’s nothing like that in between that would cause interference. It’s been connected to the Wi-Fi and worked fine since originally installing it ~6 months ago until last week
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Ali najafi
(@Alinaja20482680) reported
@googlenesthelp All my notes in google keep have been deleted. I hope you solve my problem
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Nate
(@endeeaich) reported
@osu_94 @googlenesthelp I have the same issue. What was the fix for this? Restarting router and nest do nothing
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Miguel Suave
(@SuppleEsquire) reported
@googlenesthelp why wouldn’t you allow the new cameras to connect to the Nest App?! You have to realize that your app lacks functionality compared to Nest. None of my cameras have 24hr smooth playback, it’s event only, and it’s complete trash! Fix this nonsense!
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