Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Miner_Steve Steven Miner (@Miner_Steve) reported

    @googlenesthelp One camera is working fine, the other is having the blue spinning wheel. Very weird! This seems to be a monthly issue, get your act together.

  • jojodevereaux jovanni (@jojodevereaux) reported

    My cameras aren't working @googlenest , help plz

  • WhatTheH355 WhatThe... (@WhatTheH355) reported

    @googlenesthelp I'm having these issues too. Multiple cameras offline or just a spinning circle icon that never loads. Some timelines not filling out too. This plus the constant notifications from zones that are set to never show notifications... which no one can resolve... not happy.

  • LA2020Miz Miz2019 אלי (@LA2020Miz) reported

    @googlenesthelp is there an outage none of my cameras are online

  • johnsyouruncle Bob (@johnsyouruncle) reported

    @googlenesthelp My nest hello is not working either.

  • fjmikeliu Michael Liu (@fjmikeliu) reported

    @googlenesthelp Omg, my nest hello down again.

  • iamtmo iAmTmo (@iamtmo) reported

    @mogarchy @googlenest Yes that would be a stupid idea to be able to do that. Actually still feel secure when the cloud is down. Just nuts.

  • jdlefort James LeFort (@jdlefort) reported

    @googlenesthelp Others still offline

  • shanelord Shane (@shanelord) reported

    @googlenesthelp Thanks. But your dev team need to enable local LAN access to cameras when cloud is down. My security shouldn’t be compromised because your need to monetise me via cloud overrides everything else.

  • leeisensee Lee Isensee (@leeisensee) reported

    @googlenest your cameras aren’t only having a problem - it is all of your products, including the Nest Wifi devices and hubs. I just tested another router and internet worked fine. Nest WiFi routers are hosed.

  • ChrisGreenfield Chris Greenfield (@ChrisGreenfield) reported

    @googlenest Also, my Eufy cameras keep dropping out after every 5 minutes on my Google Home Hubs. This has been happening for the last couple of months, is there a fix for this? I’ve. Tried unlinking and re linking with no luck. The cameras load fine on the Eufy app.

  • Benny39726570 Benny (@Benny39726570) reported

    @googlenesthelp I am planning to purchase the nest outdoor camera, the constant outage really makes me think twice before I make my decision.

  • SlayInvisible Slay Invisible (@SlayInvisible) reported

    @googlenest Is your severs down/updating like earlier in the year again? I dont have access to any of my cameras, no live feed, nothing and its been going on about 2 hours no and feels just like when the same issue happened in Febrary. Please tell us now.

  • Exployda SUGAR j. (@Exployda) reported

    @googlenesthelp Every other day there is a problem. Crap products.

  • TonyToz987 Tony Oz (@TonyToz987) reported

    @JedTsai @googlenest Always goes offline. I regret buying the doorbell and the cameras, such a waste!! Expensive and garbage

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