Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Silver Spring, MD | 1 |
| Pontypool, Wales | 1 |
| Finchley, England | 1 |
| Sutton Coldfield, England | 1 |
| Gainesville, FL | 1 |
| Melbourne, VIC | 1 |
| Denver, CO | 1 |
| Calgary, AB | 1 |
| Seattle, WA | 1 |
| Helendale, CA | 1 |
| New Castle, PA | 1 |
| Phoenix, AZ | 1 |
| Youngstown, OH | 1 |
| Saint Paul, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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naeb🎄
(@naebD) reported
@googlenest it could be a problem with the phone, because before I had the Pixel phone it worked fine with a non-pixel android phone.
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Danny Frankish
(@DannyFrankish) reported
@James_Barber_ @googlenest This is the same problem as I am having. Did you manage to solve?
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Jacko
(@jackoduker) reported
@googlenesthelp I have powered down the battery one; build a new connection true the app after deleting all the devices
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Chandler Elmore
(@chelmore) reported
from
Loveland, Colorado
@googlenesthelp My protect keeps on going off, so much so that we’ve had to take the batteries out of it just to get it to be quiet. Any help would be appreciated
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Mostly Peaceful Rioter
(@LibSelfOwns) reported
@googlenest This seems like a functional error. As if the chromecast doesn't realize it's in use and is going into standby mode. I'll try reinstalling, but I just got this 3 days ago, so I doubt that's the issue.
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GXM
(@gmontano74) reported
from
Burbank, Illinois
@googlenesthelp ....down again?! First the Ring system now Nest
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Michael
(@Realt3rp007) reported
@googlenesthelp Hello. I am having an issue with my nest thermostat. Unit no longer sees any WiFi & I get a w5 error. I have current firmware, reset the device, reset my WiFi several times, and tried to connect to different WiFi. WiFi has failed. Help please.
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J 🎄
(@_itsjp) reported
So I bought a @ring doorbell and installed it today... and it’s not working? Knew I should have gone with @googlenest 😌
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Scheiße Trump
(@ScheiTrump) reported
@googlenesthelp my fire alarm says to replace lithium batteries. I’ve replaced them twice. Still getting error message. Yes they are lithium
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DugLop Resists
(@duglopresists) reported
@googlenest this is absolutely pure 100% bullshit for the 5th time in 7 days my TVs are not available and the funny thing is one TV won't do anything and the other TV Google says sorry such and such TV is unavailable and yet it still controls it this is bullshit Google get your **** together
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Rose Ann Haft
(@RoseHaft) reported
@lolitataub What sort of features are you interested in? And what's your budget? Ring has very slow trigger and the camera is crap. I've actually considered building my own because the others aren't great and certainly have security flaws. Haven't tested @googlenest
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Nadege Cassendo
(@Nadegeous) reported
@googlenest I really suggest you stop selling these before you fix the issue. It seems to be happening to a lot of people with brand new speakers. It's definitely below what is acceptable.
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Kevin Darty
(@kdarty) reported
Has anyone else noticed that the quality of SD Video on the new Chromecast with Google TV got better with a previous update but with the new November update is back to the poor, static laden quality? Version 200918.015 @googlenest @googlenesthelp
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Lutron Electronics
(@Lutron) reported
@NachturnL @googlenest There are widespread outages impacting certain features of our products. We're working to resolve this issue quickly & appreciate your patience. We apologize for the inconvenience & will update you when it's restored. Please contact Lutron customer service with any questions.
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James Wong 🧢
(@LegendOfDub) reported
Google Nest support chat wasted 2.5 hrs of my time and won't respond.. Probably went home for the day with no notice. Thanks @googlenest Trying to avoid servicing a customer with a known wifi issue with their device.
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