Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Johnson
(@ej_badger) reported
@googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working
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Bryce
(@blobdell) reported
@googlenesthelp I bought these things (the assistant pucks) years ago and at the time I liked them a lot and used them a lot. Present day, Assistant never says anything useful. Now, I use them to set timers. For a not trivial query they either mishear what I said (in a silent room at close proximity) or say things not remotely germaine to the query. I don't expect you have a magic 🪄 wand to fix it, but I do wonder (a) whether there is a way to reset assistant in some way which will restore it to a functioning state? , and (b) if the Assistant team realizes how bad Assistant is.
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Dough
(@ASimpleDough) reported
My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp
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decidable
(@fresheyeball) reported
@googlenest buying the nest protect is the WORST idea. I am now going through the costly process of removing these from our home.
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Guru Ghantaal
(@mananpatel41) reported
@Sadie_NC Just yesterday, I felt little warm and wondered why my AC wasn’t kicking on - even after setting particular schedule on my @googlenest ? Turns out it changed the settings with a message: “only keeping it a couple of degrees higher helps the planet” kinda BS. WTF?
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Earline
(@EarlIsNotMe) reported
@Google Why are you shutting down the app for @googlenest Nest thermostats? What’s your end game?
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Nick Didelot
(@NickDidelot) reported
@googlenesthelp @madebygoogle I was initially OK with the Dropcam discontinue based on you providing a new Nest Cam. Now that I find out this new cam doesn't work in the Nest app I'm pretty unhappy. The Home app is clunky and terrible to use, especially for cameras! Please fix it
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D
(@megalo_poutso) reported
@googlenest please sell Nest and Home to someone that actually gives a **** and will improve the garbage you’ve let them become.
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Eric Johnson
(@ej_badger) reported
@googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working
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John Inman
(@golfingjohn12) reported
@googlenesthelp My nest thermostat went offline and i cant get back on. Rebooted router couple times still cant get connected. Other things work fine. Help
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Kissler
(@Kissler) reported
@TechnoTimLive I had one that did this until i threw it away. Another one just last month did the planned obsolescence beep. Worst purchase these @googlenest smoke detectors.
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Rae
(@raspy_rae) reported
I really LOATH the @googlenest thermostat. It STAYS changing itself no matter what I do. I set it to my preferred temperature and it changes itself IMMEDIATELY. Trash.
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Ann. Who? ❤️🇨🇦
(@annwmac) reported
I’m looking for advice on what to replace our @googlenest doorbells (we have 3) and outside camera. We are continuously being booted from the app requiring a complicated login process. Plus, if somebody rings the doorbell, by the time we get the notification the person is gone.
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Gary Sowell
(@ramblincaddy) reported
@googlenesthelp I’m getting the W5 Wi-Fi error code after a few months of using a new Google Nest Learning Thermostat. Have tried the Reset process and everything else suggested. Contact me at (404) 202-5135. Gary Sowell. Thanks
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Everything's bike!
(@halo_g117) reported
from
City of Minneapolis, Minnesota
@Google @googlenest fix your ******* ****. When I say "hey Google, turn on the living room lights" I don't need ******* Gemini to ask if I want context added and then not turn on the god damn lights! What ******** is this enshitification. I'm losing my mind
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