Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickAuld Patrick J. Auld (@PatrickAuld) reported

    The @googlenest Hub to Hub Duo calling is terrible. It takes 2-4 times calling to get video to work correctly or at all. Ever call over 15 minutes have terrible artifacts. I got it for my parents and now they just want to use their phones.

  • fiendishbanjo Evan (@fiendishbanjo) reported

    @googlenest @kdarty What was the fix?

  • jamesfr88 James Frederick (@jamesfr88) reported

    @googlenest @perrinrobinson I have the same problem, nothing to do with dailyburn. Casting from Chrome - it casts briefly to Chromecast, then "poor playback quality, switched to mirroring" which then freezes. Can this be fixed? It is very frustrating.

  • Spydermb Spydermb (@Spydermb) reported

    @googlenesthelp is nest door bell service down. Says offline, other wyze cameras that connect to same wifi are fine

  • AKtech2021 AK (@AKtech2021) reported

    @google the biggest search engine , cant fix their own underperforming nest wifi router ! @madebygoogle @googlenest , the issue from june 2019 and 5 firmwares passed cant fix it

  • jamesfr88 James Frederick (@jamesfr88) reported

    @raso @Pyxaron @googlenest What would be super for the CBC to do is when it has a problem like this to SAY SO rather than inordinately waste people's time figuring out themselves that IT IS THE CBC'S PROBLEM.

  • skiingpierre Pete (@skiingpierre) reported from Keynsham, England

    @googlenest why is it after using your control very successfully I now find I have to sign in to use it. I’m totally fed up I’m 20 feet from the controller and can remotely use it. There is no need for a password it’s total rubbish

  • ReclinerLove dogs4prez (@ReclinerLove) reported

    @googlenesthelp I’ve been trying to connect Philips Hue strip lights for 2 hours. I’ve been in all the forums and tried everything they’ve suggested. When I go to connect in the home app, it says “linked” then “something went wrong.“ HELP ME BEFORE I CRY PLEASE.

  • Ranjan90621696 Ranjan (@Ranjan90621696) reported

    @googlenest Sadly Google Mini is Received in Damaged Condition. Help Desk is not willing to Help. They are not giving Proper Reply. They are Giving Contradictory and Wrong Replies They are Not Proving Escalation E Mail as well Kindly Provide the Contact Number for India

  • rkulkarni93 Rohit Kulkarni (@rkulkarni93) reported

    The support from @googlenesthelp is so bad I’m scared to call to get things fixed. Literally spent 21 hours on the phone for a single product replacement (got the phone logs and checked), that process took almost two and a half months. #badcustomerservice

  • knapproductions Knapproductions (@knapproductions) reported

    @googlenest Hey Google! Have you fixed the Bluetooth disconnect issue? I have just purchased a Google nest hub and Bluetooth speaker disconnects overnight. Never had that issue with Amazon Alexa.

  • MrSoAmbitious23 JusBnReckless (@MrSoAmbitious23) reported

    @googlenest Is there another way to migrate my original Nest Account & Nest Aware subscription to the newer GoogleNest? It keeps throwing up an error w/ no explanation.

  • davemartinez98 David Martinez (@davemartinez98) reported

    @erinspooner @googlenest Omg, so creepy ****

  • AugustynsDries Dries Augustyns (@AugustynsDries) reported

    @googlenesthelp No other device on the network has a problem. The blue ring light around the button lights up. No yellow or red light as mentioned on the docs.

  • garoo1980 Gary (@garoo1980) reported from Edmonton, Alberta

    @googlenest Sure! It sounds like a pretty common problem. The rest of my nest stuff comes back but the doorbell stays offline. The best connects seems fine but I have to connect the doorbell to usb power, then back outside again before it works again

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