Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bensalem, PA | 2 |
| Atlantic Beach, FL | 1 |
| Cibolo, TX | 1 |
| Sannois, Île-de-France | 1 |
| Herndon, VA | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Madsybex
(@Izzydust) reported
@googlenesthelp Thermostat not connecting to wifi, doesn't see network and says offline.
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Denise
(@dsv107) reported
@googlenesthelp looks like my thermostats went bad … how can this be cared for since they aren’t that old
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Jamie Walter
(@jwalter1337) reported
Having major issues with my #GoogleNest mesh wifi setup. Some websites (Google, Facebook) load fine, but a majority of sites are unreachable. This is garbage. @googlenesthelp
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AndrewP
(@andrewpatt12) reported
@googlenesthelp is this not an issue that google advised me to migrate. i thought the engineers were working on a fix ?
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Denise
(@dsv107) reported
@googlenesthelp HVAC person came by and didn’t find anything… and that’s when it was determined that the thermostats probably went bad
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What Is The Cost Of Lies?🚩
(@SocialDemDavid) reported
I got this seasonal savings message on my @googlenest saying: "For the next week Nest can learn to make your schedule more efficient. Save money on your energy bill." its like oh we'll monitor your temperature this sounds like some **** like they have in Texas where when it gets
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Secular Saint
(@hungrybutfine) reported
@googlenesthelp About 4 days ago. I noticed when I checked app & it said it had been offline for 18 hrs. I charged it for over a hour. It came back online but the next day it was back off. Not sure when it was installed. it was here when I moved in. The sellers did leave me the box if that helps
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Marcia Ore MSc MA MinstLM MAC
(@marciaore62) reported
@googlenesthelp absolutely no help whatsoever today. Horrendous customer experience. Second faulty nest.
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Jason Nothdurft
(@j_nothdurft) reported
@googlenesthelp @googlenest my nest thermostat decided randomly it didn’t want to recognize my wifi networks. I did all the normal troubleshooting and that didn’t help. Any suggestions?
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Queen of The North
(@PozeKoW_) reported
@googlenesthelp hi is there a fix for the issue with the google home hub being stuck on the G screen or going black? Mine just start doing this recently and I don’t know why. I have two and the other is not.
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ruggio81
(@ruggio81) reported
@googlenesthelp This appens only with residual timer command. If I say "Quanto tempo rimane" as indicated in linekd help page i got same result. The strange thing is that if i set two timers instead as one both command "quanto manca al timer" e "quanto tempo rimane" reply works.
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Jason Nothdurft
(@j_nothdurft) reported
@googlenest my nest thermostat decided randomly it didn’t want to recognize my wifi networks. I did all the normal troubleshooting and that didn’t help. Any suggestions?
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CrystalBull
(@CrystalBull) reported
@googlenesthelp @madebygoogle Google Nest Home is #%*%# garbage! Don’t you guys ever test this $<|+? So frustrated. Buying a sledgehammer just to smash this POS into pieces. 👺
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Arturo Rios, Jr
(@ArturoRiosJr) reported
@googlenesthelp I'm having a problem with my nest thermostat wifi connection. It does not find any wifi networks when my phone picks up a dozen or so networks including mine
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Ziqram Matt
(@ziqrammatt) reported
@googlenesthelp why cant i connect to my chromecast? Please help
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