Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • onoyop ethan 👨‍✈️ (@onoyop) reported

    @SpotifyCares @googlenesthelp I swear to God almighty, please fix the issue where ads play at like 2x the volume of the music. It's so jarring. I've had this on two devices.

  • InRainbows182 Dr Oz Magical Penis Enhancement Cream (@InRainbows182) reported

    @OG_FRC @googlenesthelp Bahahahahahaha Google help sounds like an ****** who is about to scam you out of your deposit I cannot confirm or deny I have experiences this Bahahahahahahahahahahahahahahaha

  • MrJonesSTRs Taylor Jones (Short Term Rentals) (@MrJonesSTRs) reported

    Thermostats @googlenest and @honeywell allow you to remotely monitor the temperature settings of your STR and you can turn the system up or down depending on when your property is vacant to help lower expenses. 8/

  • mikemcintosh12 Mike McIntosh (@mikemcintosh12) reported

    @googlenest has the absolute worst customer service . Wasting hours of my life yet again (3rd time) trying to get a refund for a defective nest I sent back . They said I had 21 days to send it back, they had it back in 6 and still charged me another $250 for a nest they got back

  • scott_culley Scott Culley (@scott_culley) reported

    @googlenest The mgmt of subscriptions for Nest products sucks. How many times does a customer need to tap links and sign in before they can change something? It should be as simple as tapping the Account button in the app and then changing my subscription services. FIX IT.

  • harriet_jarvis Harriet Jarvis (@harriet_jarvis) reported

    @Pedal4Health @googlenest @googlenesthelp Our landlord has one where we’re currently renting and has had that error message today. Just realised the heating has been on for the last half an hour so just magically turned itself on! We’ve had to turn the boiler off as no other way!

  • CapacitivTech Chris Carley (@CapacitivTech) reported

    Is there a way to turn off notifications from a @googlenest cam when the camera is offline? I want to hook it up to a smart outlet so I can control power to it for piece-of-mind, but I don’t want to be notified any time it’s offline…

  • RubioMicro MicroRubio (@RubioMicro) reported

    @googlenesthelp Google Nest router down for second time in a week. Had to factory reset last time and seeing a ton of people having this issue what is going on

  • waldvogelk Kevin Waldvogel (@waldvogelk) reported

    @googlenest nest app asked me to login in with google and now I can’t connect even though I used my google email address. How do we fix

  • izzierichi Richard W (@izzierichi) reported

    Well, it's official. @madebygoogle you are one of the worst companies in the smart home game. Cameras you can't view on desktop, set up actual routines, use your OWN speakers to turn on and off. Congratulations in the way you've destroyed nest #google #failedbygoogle #googlenest

  • OG_FRC The OG FreeRangeChicken! (@OG_FRC) reported

    I’m just going to say @googlenest cameras and google home are the absolute worst systems ever put out. I mean, the cameras are great if all you want is to show off cameras. If you want to actually use them? Yeah no, they don’t work at all. Go with Ring. @GoogleHomeUsers

  • Jason jason@calacanis.com (@Jason) reported

    Google let’s you buy @googlenest cameras that don’t work with the NEST app & ram google horrific Home app down your throat — @sundarpichai you gotta start firing folks at NEST Complete product melt down… from the best home camera system to the worst. Moving to @unifi

  • TheSylvreWolfe (((Ze'ev Mishpacha))) 🇺🇸🇵🇱🇮🇪🇮🇱 (@TheSylvreWolfe) reported

    @JakeStormoen @googlenest It's going bad?

  • FurryChewebacca Jeremy Swancey (@FurryChewebacca) reported

    @googlenesthelp Hello can someone help me please. I’m having a problem with Wi-Fi connecting error W5 on my 3rd gen nest thermostat.

  • bianchi_carolyn Carolyn Bianchi (@bianchi_carolyn) reported

    @Larke98 @JakeStormoen @googlenest That's what I was going to say, that it sounds like a battery issue. Might have to call in to the Nest tech people 😳

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