Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • _abhayshah Abhay Shah (@_abhayshah) reported

    @ironiridis @astuyve @googlenest Interesting, I haven’t had an issue yet with my Nests. Curious to hear about what these issues are?

  • dandimson Dan Dimson (@dandimson) reported

    @googlenesthelp the worst customer care please review case number is 1-6946000031724… honestly just want to get refund and move whole system to ring - appealing customer care - avoid

  • tomcolontonio Tom Colontonio (@tomcolontonio) reported

    @googlenest man I wish password reset worked for nest. I wish the general login even worked 😮😮

  • OfficialMcGriff TJ Griffy Jr. (@OfficialMcGriff) reported

    @googlenesthelp I tried every single thing, my nest thermostat “your wifi network could not be found” help

  • switchlec Switchlec (@switchlec) reported

    @Electricalmjd @googlenest @madebygoogle Finding this with some Android 10+ devices and notifications in general just not working unless you sign into the app. Starting to work like the iPhone and just kill background processes even if they are running the notification service.

  • switchlec Switchlec (@switchlec) reported

    @Electricalmjd @googlenest @madebygoogle As much as I hate the Google/Nest/Ring devices my point was it won't do you any good if the issue is your phone. You may happen to switch to something that happens to have an app that works but just about everything annoyingly has some degree of incompatibility with something.

  • RebeccaOutloud Rebecca Dessonville (@RebeccaOutloud) reported

    Yes, I'm am edge case, but just straight up denying the ability to sign in with my @google workplace account is short-sighted. Give me more options in the workplace admin area, hell, make them opt in and 5 levels deep. My @googlenest max display camera is useless rn due to this

  • ARCountry Absolute Radio Country (@ARCountry) reported

    @googlenesthelp It looks like it's @TravelGraeme that needs your help. 😎

  • FamousLilDub DUB WORLD 🌏 (@FamousLilDub) reported

    @googlenesthelp i need help getting my gmail accounts back that uses my youtube info i cant get into my account because i dont have that number anymore.

  • smenor Scott #BLM #ACAB #AbolishThePolice Menor (@smenor) reported from Gilbert, Arizona

    @JYuter I don’t have or want that kind of security. I don’t even use the «smart» learning features of @googlenesthelp because they’re so bad they’re worse than worthless and I despise that I got suckered into buying this POS that they’re trying to use to strong arm me into the Home app

  • JanineZeeCheng Janine Zee-Cheng, MD (she/her) 🏳️‍🌈 (@JanineZeeCheng) reported

    @googlenesthelp You can’t help. Thanks, though, social media person. Nest setup and use was easy and straightforward. The Google Home app is awful. New thermostats need new homes by themselves (a known bug, apparently). I liked my nest cameras but won’t buy new ones.

  • _carlosferrel Carlos Ferrel (@_carlosferrel) reported

    @googlenesthelp Can someone help me with my defective Google Nest? It is not finding any networks, I’ve tried to reset my router, I also reset my Google Nest, and other troubleshooting. It still is not working. Please contact me when available, thanks.

  • thacery1 Thomas T. (@thacery1) reported

    @BondBillBond @googlenesthelp This is an ongoing issue, we've had problems with them for over 7 months as have many others. All we get is generic "a fix is coming" responses. I'd stay away from GH and Cync. And it is Google because Cync standalone works, as does Alexa when paired with them.

  • JustinChuaDNP Justin Chua (@JustinChuaDNP) reported

    @googlenesthelp Yes; same room. 15 feet apart. Already reset modem/router too. But doubt that’s the problem since other unit (same 3rd gen learning bought at same time) downstairs works.

  • elizgreiner11 Elizabeth Greiner (@elizgreiner11) reported

    @googlenesthelp @jordanfd Why do you never admit this is a global issue? You're constantly working with people individually. It's not OUR individual nest.

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