Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Calgary, AB 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1
City of Hazel Park, MI 1
Macomb, MI 1
Houston, TX 1
Chicago, IL 1
San Jose, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Alimigil Ali G. (@Alimigil) reported

    @BostonChris_ @googlenest Yup. Mine went down over and hour ago. First I thought it was my wifi. Then I realized it’s my Nest.

  • MaizeRage Dave Anderson (@MaizeRage) reported

    @tmstetson @googlenesthelp Having the same issue. Tried factory reset and can’t add to my account

  • djscotec Dj Scot-E-C ♣ (@djscotec) reported

    @googlenesthelp obviously you know there are issues with connectivity to nest cameras but I figured I'd tell you outdoor IQ is down and outdoor is down. Nest hello is working as is the camera

  • JoPryNY IceColdBeerHea (@JoPryNY) reported

    @googlenesthelp all my cameras are going down 1 by 1. Started with the doorbell. When @Google purchased the Nest brand the consistency and reliability really went to ****. For the price they ask for these devices they have to do better.

  • rikiroe Riki Roe (@rikiroe) reported

    @googlenesthelp Also, the outage page states the video history web login is “ok” but it won’t let you login. So 3x cams down and no access to view history either @googlenesthelp

  • SamCase47789820 Sam Case (@SamCase47789820) reported

    @googlenesthelp Yep....it’s been a few weeks. About time for another hour or two nest outage! What is going on with this since Google took over ???

  • tvorules Dadbod (@tvorules) reported

    @googlenesthelp I'm assuming you know that nest cams are down. Please provide an ETA for the fix. Some of us rely on these cameras for important things

  • camador042 @christopher42 (@camador042) reported

    @googlenesthelp are the outdoor IQ cams down?

  • gregtannen Greg Tannen (@gregtannen) reported

    @googlenesthelp Is there, like, only one guy in charge of Nest servers and cameras? Why are they down *again*?

  • abflannery A. B. Flannery (@abflannery) reported

    @googlenesthelp Google grammar down.

  • NancyDickson NancyDickson (@NancyDickson) reported

    @googlenesthelp Thanks for the heads up. Mine are not working.🙁

  • AmandaOleski Amanda Oleski (@AmandaOleski) reported

    @googlenest cameras all down? Light keeps blinking and can’t access any camera feeds??

  • AnnaRCocco Anna C (@AnnaRCocco) reported

    @googlenesthelp my doorbell has no video - is there an outage? My internet is fine and nothing has changed.....

  • EconBrent Brent VanDamme (@EconBrent) reported from Bettendorf, Iowa

    @googlenesthelp All cameras are out. Have an ETA on a fix?

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @googlenesthelp I give Nest the command "Sleep" that should trigger soothing sounds and what do I get? SORRY SOMETHING WENT WRONG... NEST IS ABSOLUTE GARBAGE

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