Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • D_NS DNS (@D_NS) reported

    Anyone else's @googlenest doorbell go offline all the time?

  • LeahMPhotonyc Leah Morgan (@LeahMPhotonyc) reported

    @googlenest terrible customer service. Been dealing with the runaround for 24 hours on a defective thermostat! Each rep makes me go through the same steps only to pass me off. I want a replacement!!!

  • gmontano74 GXM (@gmontano74) reported from Burbank, Illinois

    @googlenesthelp ....down again?! First the Ring system now Nest

  • RoseHaft Rose Ann Haft (@RoseHaft) reported

    @lolitataub What sort of features are you interested in? And what's your budget? Ring has very slow trigger and the camera is crap. I've actually considered building my own because the others aren't great and certainly have security flaws. Haven't tested @googlenest

  • White__Dove David Thompson (@White__Dove) reported

    @googlenest Thanks. Another issue ... im trying to connect my chrome cast to the 5GHZ side of my router but its not seeing the ssid? Is it only compatible with 2.4 GHZ? My firmware is ver. 1.49.230269 thanks.

  • ScheiTrump Scheiße Trump (@ScheiTrump) reported

    @googlenesthelp my fire alarm says to replace lithium batteries. I’ve replaced them twice. Still getting error message. Yes they are lithium

  • TimeIsNowNews Time Is Now (@TimeIsNowNews) reported

    @googlenest Let me know how can I get help and get Adsense on my blog I’m really posting original content on my own and I really need some money for getting my bills paid.. it’ll really help.. I’ve put lots of work on this blog.. please help..

  • ArquiluzP Arquiluz Panama (@ArquiluzP) reported

    RT Lutron "@NachturnL @googlenest There are widespread outages impacting certain features of our products. We're working to resolve this issue quickly & appreciate your patience. We apologize for the inconvenience & will update you when it's restored. Please contact Lutron c…

  • BillieBogg Billie Bogg (@BillieBogg) reported

    @googlenest Thank you! It is a nest learning thermostat and it keeps on being unresponsive with a green flashing light. Most of the time the restart techniques online don’t work - I.e. holding it down and taking it off the wall and refitting it

  • gank41 Jeff (@gank41) reported

    @googlenesthelp My Nest Thermostat was unresponsive during the AWS outage today. All seems to be working now, though.

  • mcneil_simon Simon McNeil (@mcneil_simon) reported

    @googlenesthelp My heat link has failed and is only 10 months old - navigating the labyrinth of Google Nest support site is impossible as it terminates at a site that says it is 'under maintenance'!! How on earth can I get some action - the house is cold - what do I do?

  • duglopresists DugLop Resists (@duglopresists) reported

    @googlenest this is absolutely pure 100% bullshit for the 5th time in 7 days my TVs are not available and the funny thing is one TV won't do anything and the other TV Google says sorry such and such TV is unavailable and yet it still controls it this is bullshit Google get your **** together

  • DannyFrankish Danny Frankish (@DannyFrankish) reported

    @James_Barber_ @googlenest This is the same problem as I am having. Did you manage to solve?

  • Realt3rp007 Michael (@Realt3rp007) reported

    @googlenesthelp Hello. I am having an issue with my nest thermostat. Unit no longer sees any WiFi & I get a w5 error. I have current firmware, reset the device, reset my WiFi several times, and tried to connect to different WiFi. WiFi has failed. Help please.

  • paulagiuffre Paula Giuffre (@paulagiuffre) reported

    @googlenest No changes. And it started happening about a week ago. We have another one in a different room and it works fine. The one that is not working has always been in the same location and we never had an issue until now.

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