Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Watkins
(@333Matthew) reported
We are struggling to pay our annual Googlenest subscription on Google accounts- is anyone else having a similar problem?
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son nguyen
(@son_bbq) reported
@googlenesthelp I am systems administrator so don't try to waste people times by saying we got to dig deeper. The device is defective, it consistently fails to connect a working home network, it fails to connect to the my hotspot. Apparently others users are also experiencing this same problem.
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Arun
(@arun_ravisankar) reported
@googlenesthelp I have also tried to connect to my Phone's hotspot, still no luck. Please let me know if you need any information on my device to help troubleshoot the problem.
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Esteemed Sovereign Duke Of Spann
(@Mr_Spann) reported
@LBrothersMedia @googlenest **** was fast!
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Robert Suspiro
(@RobertSuspiro) reported
@googlenest Thank you, since I need 6 sensors at $49 each and I can't even buy them... I'll be getting an entirely new @SimpliSafe system for $379 instead. Way to drop the ball. I guess my Nest Secure is trash now?
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Chris Peterson
(@peteyreplies) reported
what’s the german word for when you spend two hours on the phone with an incredibly kind/helpful/patient customer service rep who is clearly w/o any power to actually help you because the underlying tech is clearly broken and you’re mad at @googlenest but not Philip himself
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Lily Lau
(@lilylt10) reported
@googlenesthelp Hi there, my Google nest thermostat cannot find the WiFi network. Can you advise how to fix this? Many thanks
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Greg's Finds
(@GregsFinds) reported
4 hours after my nest account was corrupted & unable to use it (door lock, smoke detectors, security system, thermostat, security cameras)...they're saying engineers need to look into what broke & it'll be days before any of them are working again. WTF @googlenest @googlenesthelp
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Antoine Clément
(@antoineclement) reported
@googlenesthelp For the past month or so. Camera keeps going offline. Like 10 times a day. My three Nest thermostats and 6 Protects. No issues. Only the camera. Is it dying ??
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Lawrence
(@Lawrenceismynam) reported
@googlenesthelp all of my nest temperature sensors are not connecting. What is the issue now?
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Brandon
(@Brandon_Dallas8) reported
@googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off my I push the button.
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Matt Barton
(@a1mattbarton) reported
@googlenest hi. New nest hello but is offline prob offline 50% of time. Fitted new router with fairly strong WiFi signal. Tried reset and turned down quality to low. Can u help please? Diolch
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Marissa Turner
(@marturner4) reported
We have a @googlenest. @ 0200 it went offline & said no power to the red wire. Man comes out, fixes it, leaves. 4 hours later, it’s offline again. Same error (e195) as last time. Besides replacing it again, any tips?
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Arun
(@arun_ravisankar) reported
@googlenesthelp I have a Nest Thermostat 3.0 and i have been having issues connecting to WiFi. I Have tried all the steps listed in the troubleshooting guide and have not had success in listing any WiFi Network on the thermostat. Could you please help me resolbe the issue?
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Brandon
(@Brandon_Dallas8) reported
@googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off when I push the button.
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