Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

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  Bill Dixon (@WOsloop_ORD) reported 1 minute ago

  @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

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  Shawn Smith (@ShawnSm76068634) reported 2 minutes ago

  @madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.

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  @benignvanilla.bsky.social (@BenignVanilla) reported 4 minutes ago

  @zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.

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  Raymond Snijders (@rsnijders) reported 6 minutes ago

  @TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!

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  Jordan (@jordank925) reported 8 minutes ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

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  Coty (@cotywithaT_) reported 9 minutes ago

  @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating

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  Teah ❤️⛹🏽‍♀️ (@LuvAndBball) reported 9 minutes ago

  @googlenesthelp hello! I have a friend in need of assistance with his nest thermostat. Could someone help!?

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  Bryan Davis (@brycdavis) reported 10 minutes ago

  @googlenesthelp I did and was ZERO help. Just make gemini work.

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  Angel (@AngelOf1764) reported 10 minutes ago

  @Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud

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  Robert E. Loser. (@Gargen123) reported 11 minutes ago

  @zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.

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  Barron (@mobn28) reported 13 minutes ago

  @googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. I’m not sure what my next steps would be. Thank you for any help with this.

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  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 18 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

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  Financials 4 me (@Financials4me) reported 19 minutes ago

  @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

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  Lesley Jenkinson (@LesleyJenkinson) reported 21 minutes ago

  @googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?

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  Kevin (@McNamara_Group) reported 21 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.