Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyfiens Jon_F (@jonnyfiens) reported

    @HiveHomeUK You lot are dreadful. 24 hours later and still no fix??? Buying @googlenest tonight #hivewankers

  • rionbrodie Rion Hunter Brodie (@rionbrodie) reported

    Forcing the screens to be pretend broken on the nest hubs actually disincentivises the purchase of further hubs. Idk why you’d think otherwise 🤔 @googlenest

  • apospirit Peri N-S (@apospirit) reported

    @farktal @googlenest No. But I have had that issue with all of my google home minis…. They refuse to update on my network.

  • scrumpywebber ItzMisTikBgs (@scrumpywebber) reported

    @HiveHelper @googlenest are your products like this? App not working for over 2 days.

  • PenfoldPR Chris Penfold (@PenfoldPR) reported

    @googlenesthelp hi, my Hub has developed really bad screen burn. Is there anything I can do?

  • SKEfromUK Shaun Edwards (@SKEfromUK) reported

    Hi for the past 2 days my Google Nest Mini has started to make click and pooping sounds. I have reset the device and it is still happening. I would appreciate some help. Thanks @googlenesthelp

  • nagenbv Venkata Balijepalli (@nagenbv) reported

    @googlenesthelp issues with Google nest , thermostat is disconnecting from wifi automatically. Tried to restart my wifi and thermostat both did not work and Please assist with this issue and its happening quite frequently.

  • SeanB351 Sean Beach (@SeanB351) reported

    @Google @googlenest why in the world did it force me to reset my cameras and now I cant see any of my history? Just "no events detected".. such garbage software

  • WouterSchuurma2 Wouter Schuurmans (@WouterSchuurma2) reported

    @googlenesthelp I'm having problems lately with the camera of my Nest Hub Max? It doesn't function like it should be? I've read all these helping threads on different channels but somehow I could not manage to solve the problem? Do you have a solution or a future update?

  • PetervanEs13 Peter Vanes (@PetervanEs13) reported

    Is it just me or do you agree the @googlenest thermostat the worst thermostat ever? Just curious.

  • GuyMorris75 Guy Morris (@GuyMorris75) reported

    @googlenesthelp hi, my elderly mother's nest is showing the W5 error. It's a nest 3 learning thermostat.

  • ali_travelcat Ali Stroud (@ali_travelcat) reported

    @googlenesthelp after spending days reading forums, guidelines and getting an engineer out - my nest thermostat is still not working! No power supply from link unit to thermostat. Tested by electrician - link unit faulty.

  • SacThriftChick Laura Winn (@SacThriftChick) reported

    Hi @googlenesthelp Could this be thermostat error? My heater hits the target temp and runs cool and then the set temp jumps up. If I set 73 then it goes cold at 73 and changes its target to 74 or even higher but stays cold. Heater was inspected by professional, nothing wrong.

  • SJM0911 Yes, It's Happening (@SJM0911) reported

    @googlenesthelp are the worst cameras ever - expansive, unreliable and the wifi range is like 5 feet to the access point max

  • bennash Ben Nash (@bennash) reported

    Occasionally I'll get so mad at an app or website over bad UI/UX and I go to leave a review only to find I left the same review a year ago. Today it was the Nest app. What a piece of **** app. Am I a Karen, or does that app truly suck? I'm unsure. But damn @googlenest do better

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