Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • RaveRantReviews RaveRantReviews (@RaveRantReviews) reported

    @googlenesthelp @Skwerl23 Wtf did you guys do to the nest?! I have Internet connection and rebooted my modem and Wi-Fi several times today and cleaned out the spark carbon off the heater! This is a nest issue do you want my family to freeze?! Fix it #Nest #NestOffline #GoogleNest

  • MsBrtva Ms. Brtva (@MsBrtva) reported

    @MPICreates @googlenest I’ve had HVAC out 2x now because I thought this might be an issue with my 5yo furnace, but now from what I’m reading it might be a Nest issue. Haven’t had reliable firing of my furnace since the software update. It works one day but the next the thermostat doesn’t trigger the fan

  • jashansen Jason Hansen (@jashansen) reported

    @googlenesthelp Not a problem and appreciate the response.

  • RioWare Sam Riojas (@RioWare) reported

    @Skwerl23 @googlenesthelp I’m having the exact same issue.

  • booboobear_ Rhodri (@booboobear_) reported from City of London, England

    @googlenesthelp Thanks, Amazon are shipping another one and I have to return the broken one in 30 days. Will report back if the new one has a problem

  • Guatemala_LA Guatemala (@Guatemala_LA) reported

    @googlenesthelp my says offline but my actual nest is online

  • leivik Leivik (@leivik) reported

    @googlenesthelp out of the 3 google nests I bought a year ago. All have and continue to give me trouble.

  • Alexx_McArthur Alexandra (@Alexx_McArthur) reported

    @googlenesthelp Hey, thanks for replying. I wasn't trying to claim under the warranty, I was just asking for help of where to source a new power cable.

  • TK1bh Tiko (@TK1bh) reported

    @googlenesthelp Yes the Roborock is working at Mi Home e not Working online on Google Home, and I already erased the Google Home from the iPhone XR and reinstall it, still not online the Roborock but is working the Yeelight bulb

  • _D0ZE_ DOZE (@_D0ZE_) reported

    @googlenesthelp Yes, I need help! Fix the UI so when my Pixel Phone prompts that the Pixel Buds are detected, I can connect to them right from that prompt. Shouldn't have to click the prompt, then let it open my settings, and then connect there. Thanks!

  • dh775246 DH (@dh775246) reported

    @googlenesthelp I have nest e thermostats in multiple homes and several of them are showing offline. I’ve remotely tested the internet and it works fine. Is there an outage of some kind.

  • dazedlexx dazed lex (@dazedlexx) reported

    @googlenesthelp can't connect google home to mi home! help pls

  • alwaysmiami Kenneth Green (@alwaysmiami) reported

    @googlenesthelp I looked up a video and ran thru the steps again - power cycle modem, etc...also typed in the ssid and not found. Message boards said this was a known issue and no way to fix if troubleshooting steps don’t work. Let me know what you need me to try!

  • podeniak Popo (@podeniak) reported

    @googlenesthelp @XiaomiSupport hi there's a massive issue about Google home/mi home link. Could you tell your customers when we can expect a resolution?

  • RioWare Sam Riojas (@RioWare) reported

    @googlenesthelp Looks like the issue has magically solved. Hope someone figured out the issue and just fixed it. Was down for about an hour.

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