Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayla_Aungst Kayla A. (@Kayla_Aungst) reported

    @googlenesthelp @VuduSupport Thank you, im hoping @VuduSupport sees this as there are multiple other people having the same problem

  • PlantBasedChad Chad, but not “A Chad” (@PlantBasedChad) reported

    Ok @googlenesthelp please tell me why my nest continues to randomly turn from heat to cool in the middle of the night in the winter. I even turned the smart sensor off so it wouldn’t try and learn from my adjustments and that didn’t help

  • owiber Oliver Wong (@owiber) reported from Seattle, Washington

    @googlenesthelp Thanks for the attention but I’m pretty sure it’s not just me and I’m not going to waste my time with personal device debugging. I’m just going to wait it out what I presume is a technical/scaling issue on your end.

  • RosquistBrolin Brolin Rosquist (@RosquistBrolin) reported

    @googlenesthelp I am in the US. I have the nest thermostat e. I have reset the thermostat, reset my router and the problem persists

  • MiKeMcDnet 𝕄𝕚𝕂𝕖 𝕄𝕔𝔻𝕠𝕟𝕠𝕦𝕘𝕙 🍥 (@MiKeMcDnet) reported from Pine Island Ridge, Florida

    @MPassi23 @googlenesthelp I'm #RT'ing a whole lot of other users who are having our same issue... They seem to treat it as an individual / personal issue. Yeah, NO.

  • ganngeli 3lilitty (@ganngeli) reported

    @googlenesthelp my ejomann40 acc got hacked and they put 2 step verification pls help

  • WesMullins Wes Mullins (@WesMullins) reported

    @googlenesthelp Nest app. Seems to be caught up now, maybe a slow queue on push?

  • AnnaRCocco Anna C (@AnnaRCocco) reported

    @googlenesthelp my doorbell just went offline for no reason - nothing has changed and internet is still in the home with my outdoor camera working.

  • MPassi23 Michelle Passi  (@MPassi23) reported

    @BrianSullivan @googlenesthelp Having the same issue here. Doorbell rings and then I’ll get the alert ten minutes later on my phone then the same alert again three minutes after. Never had an issue until today.

  • andre_andraos André (@andre_andraos) reported

    @googlenesthelp Yes, I’m getting a W5 error code.

  • bpomerleau82 Brian Pomerleau (@bpomerleau82) reported

    @googlenesthelp Thanks! New Nest Thermostat. No changes to the network. It’s having other issues as well. I thought maybe a software update would fix it but it won’t connect. Have tried all the recommended steps on Google support website.

  • kandpnick Katie (@kandpnick) reported from Orange Park, Florida

    Anyone having issues with @googlenest? Yesterday my devices stopping working unless I manually manipulated the DNS server. No bueno for my work PC where I can’t change things. Also, my mesh test fails suddenly. Why the sudden change? @googlenesthelp any ideas?

  • TicoRaaijman Tico (@TicoRaaijman) reported

    @googlenesthelp It’s like 5m away. There’s lots of kitchen stuff nearby, but that has never been an issue.

  • bl74149 BL (@bl74149) reported

    Anyone at @googlenest able to help?

  • olumeday Olu (@olumeday) reported

    @googlenesthelp Other Chromecast connect issues, this one with Google TV is the problem child. From trawling the web, this issue comes up frequently with the latter.

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