Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • brijanp Powell (@brijanp) reported

    @JedBridges @googlenest So bad.

  • mattholderon4th Matt Holder Hairdressing (@mattholderon4th) reported

    @googlenest why are my thermostats at work offline as soon as I get home? I have them to change from home 😕

  • martiniturbide 🎱 Martin Iturbide (@martiniturbide) reported

    @DisneyPlusHelp I found my issue. It was a Google Wifi issue with IPv6. I turn it off and Disney+ started working on my Android devices.Let's hope @googlenest fix this issue on the next firmware update.

  • traillazer jpmpdx.eth (@traillazer) reported

    Lesson learned. Never ever change your Wi-Fi name if you have @googlenest products. Worst experience ever to manually change 10 different hardware devices. Took multiple phone resets, lots of cussing.

  • keyyoh Keoki Young (@keyyoh) reported

    Do the new @googlenest indoor cams really not show-up in the nest app? That is bad.

  • SimonelliDesign Nick Simonelli (@SimonelliDesign) reported

    @google @googlenest just proved to me they do not stand behind their Garbage products. If you did.. you would of just simply replaced my Unit that is defected. #googlenest

  • jamtodTwit jamtired (@jamtodTwit) reported

    Apropos of nothing: A few years back our goldfish died because of the @googlenest (we went on vacation and turned the thermostat down too far). Our friend who checked on things at our house offered to replace it B4 we returned and we said "nah, good excuse to talk about death"

  • BearRowls Liz Row (@BearRowls) reported

    @madebygoogle help! My google camera is recording stuff but when I try to play it back it’s just a blue spinning circle #googlenest

  • SimonelliDesign Nick Simonelli (@SimonelliDesign) reported

    @googlenest after 3 years took a ****. And they do not stand behind its products. It’s not like it’s a product that gets moved around.. it’s been sitting on my wall. No longer will connect to my network. #garbage #trash

  • AlanDT91 Alan (@AlanDT91) reported

    @googlenest How is it possible that your @googlenesthelp service doesn't solve anything and only apologizes? will that solve my problem? Is that going to help keep me from losing my job? That is going to help your miserable business model? ******** ARE YOU THINKING?

  • Shorty44444 Shawn Terrell (@Shorty44444) reported

    @ndimichino @googlenest @googlenest products arent well built. good luck trying to get it fix/replaced if its older than 12 months.

  • brijanp Powell (@brijanp) reported

    @JedBridges @googlenest But the google home app is such a piece of flaming garbage.

  • matt_has matt.has (@matt_has) reported

    So my @googlenest #nestaware subscription was canceled w/ZERO warning. Have lost my entire video history library. Finding nothing on the support pages, @googlenesthelp . How about some help?

  • giddyupgallup04 Jesse Gallup (@giddyupgallup04) reported

    @madebygoogle @googlenesthelp My Nest battery doorbell is showing offline in the app so I can’t see any camera feed. But if I ring the doorbell all of my google home devices will ring correctly. Nest Wi-Fi also shows it online? Help!

  • LewisJFC LewisJFC ✊☮️ (@LewisJFC) reported

    @googlenest Any update on this - been two years since you said you were working on a fix and this issue keeps happening to me!

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