Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jordanpc93 Jordan Párraga (@jordanpc93) reported

    @googlenest Hi, you know if this problem was resolved?

  • KinteshPatel14 Kintesh Patel (@KinteshPatel14) reported

    @googlenesthelp Hi my nest thermostat is not showing any WiFi networks. I have reset the unit, even letting it power down. I have test the router and reset that as well and my other nest thermostat downstairs see all the networks and works fine.

  • Shadowknight891 Shadowknight89 (@Shadowknight891) reported

    @googlenesthelp I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?

  • morelifeis10 . (@morelifeis10) reported

    @Google @googlenesthelp @GooglePlay I need help!

  • zapata_36 •傑夫• (@zapata_36) reported

    Hey @googlenest, set a timer/alarm [for time]. "I think you want to set a timer, is that right?" Yes. "Sorry, I don't understand." LOOP. LOOP. LOOP. Timers and alarms BROKEN. @madebygoogle @Google

  • DuncanJon Jonny Duncan (@DuncanJon) reported

    @googlenest Hi I have a problem with my Google Nest that has dropped out WiFi and I've tried all the drills to reset and still no joy? Thanks Jonny/UK

  • xdirtydiana__ Somethingaboutmazie (@xdirtydiana__) reported from Tampa, Florida

    @googlenesthelp my nest thermostat changes the temperature by itself I’ll put it on 70 and it’ll move to 74 without me switching it manually. I went on the app and turned off eco and it still changes on it’s own. Help?

  • jersh JERSH (@jersh) reported

    why does @googlenest have the absolute worst user experience?!

  • Chad_calcagno Chad Calcagno (@Chad_calcagno) reported

    @dens @googlenesthelp might be able to help?

  • Bugasm Shane G (@Bugasm) reported

    @googlenest why do you make such terrible hardware? Doorbells that can only last 3 years for $300. Sounds like the share holders are happy though...

  • sullysuazo Zul3ika Suaz0 ॐ (@sullysuazo) reported

    Do not buy the Nest Learning Thermostat 3rd Gen, it broke after 6 months and it's a nightmare trying to return it to home depot or google even though it has the factory warranty. @googlenest

  • XxSLiMLeGenDxX SLiM (@XxSLiMLeGenDxX) reported

    I need a better camera than this @googlenest because that thing goes offline constantly

  • kevipaddy k p (@kevipaddy) reported

    @googlenesthelp @Google hi, my nesthello has just decided to lose power. What do you suggest for trouble shooting? I've checked the fuse in the plug.

  • mzkatheryn MzKatheryn (@mzkatheryn) reported

    @madebygoogle Nest started beeping, no alarms, no notifications in-app. Replaced with fresh batteries, same results. Alarm is sounding at ~2min interval...help. And pls improve your redirect bot by passing the tweet fwd from @googlenest; kinda sad to be retyping to a tech co🤓

  • rockstarjoe Rockstarjoe (@rockstarjoe) reported

    @DuncanJon @googlenest Just chiming in to say that I am also having this issue all of the sudden. Same 3rd gen nest thermostat.

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