Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • elvissa Rebecca (@elvissa) reported

    @googlenesthelp I’m trying to keep my heat at 63 to help with the power situation in my home state of Texas but every time I change my Nest thermostat, the thermostat changes itself right back to 66. What setting do I have to tweak to change this?

  • KllrDave New POTUS 🇺🇸...who ‘dis? (@KllrDave) reported

    @googlenest Need some help updating WiFi on my Protect units When I click start on the WiFi Connection in settings it just gets stuck trying to connect I’ve let it sit for as long as 15 minutes w no joy Tried different units too

  • RichFitzwell524 ParticularGreta (@RichFitzwell524) reported

    Seriously @UPS !?!? 3 days late, driver knocked & ran, noted I signed when I did not, and my $6200 medication was sitting in melted ice packs, 80 degrees when it’s supposed to be between 35-45. Novartis can help me; your delivery guy, who kept his back to my @googlenest doorbell

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp There no led light on so means there’s no power getting to it? We haven’t touched anything and everything else nest - related (thermostats / outdoor cams / screens) are working fine. It’s not a wifi network issue

  • LotusGratitude kataññu (@LotusGratitude) reported

    @googlenesthelp I changed the wiring because I realized I have a heat pump, hoping that would help but second month it was only 20 dollars less. $230 first month and 211 second. I have electric heat and only 1100 sq feet

  • imaknife Dave (@imaknife) reported

    @googlenest need an option on your thermo to calibrate temp. If reading 3 degrees high, let me calibrate it down 3 degrees.

  • spec_ops_mom Greta (@spec_ops_mom) reported

    @googlenest the worst thermostat in the history of air conditioners! I’m on my third replacement and of course I have been waiting FOUR months for it. The worst service and product. I even have a confirmation number! #dontbuynestthermostats

  • FTLslacker Dennis (@FTLslacker) reported

    @googlenest iphone App blows. Can't log in. It's a piece of ****. Buy something else

  • chantaywhitex chantay🌸 (@chantaywhitex) reported

    @googlenesthelp HELP hello, I have a DHL returns label to return my faulty nest. I cannot organise a collection and cannot leave home as I am isolating I need help otherwise I will be charged. This is NOT good enough

  • jaquelinnneeee Jaquelin💕 (@jaquelinnneeee) reported

    @mcostilla2010 @googlenest send help!

  • chantaywhitex chantay🌸 (@chantaywhitex) reported

    @googlenesthelp hello, I have a DHL returns label to return my faulty nest. I cannot organise a collection and cannot leave home as I am isolating I need help otherwise I will be charged. This is NOT good enough

  • LotusGratitude kataññu (@LotusGratitude) reported

    @googlenesthelp How come my heat bill has doubled since I bought the nest? I called support to help me wire it correctly when I installed it. The whole point of the nest was to save me money not cost me more in heating bills

  • cleardust Sumit Bhatia (@cleardust) reported

    @googlenest so when I ring the bell a light blue ring blinks and then no color. haven't really done a troubleshooting. When I open the nest app it opens right away to live so I am guessing connectivity isn't an issue. Alos I have the network on 1gig mesh

  • okieshooter Lowell B. Sackett (@okieshooter) reported

    @KOCOdamonlane @googlenest They all do. Especially if your vents are in the attic. By the time the heated air has moved to the actual supply registers the air has cooled by several degrees. Heat rises so again stressing the system to push the air down! #itscold!

  • cleardust Sumit Bhatia (@cleardust) reported

    @googlenest @googlenesthelp #hellobell when ever someone rings the bell the app doesn't show camera otherwise it's always on with no delays. not sure what the problem is. network is super fast so that is Def not an issue

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