Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Donald Rull
(@donrull) reported
@googlenest WTF am I having to go through initial setup on all of my Nest thermostats all of a sudden this evening?
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North Coast Nimby
(@northcoasteels) reported
Any reason why my @googlenest won't allow me to sign into my @AppleMusic ? I sign in, do the "link device" then it just goes back to being not signed in. This is too difficult for something that should be easy.
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Adam Thirsk
(@AdamThirsk) reported
@googlenesthelp I'm getting an N260 error on one of my stats. Need C wire or Nest Power Connector. It's already connected to a Nest Power Connector. How do I trouble shoot this?
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emilie macmullen
(@EmilieMacmullen) reported
@googlenesthelp my nest thermostat keep returning a 'your network may be hidden or too far away' message. Have restarted the router, restarted the device, can see networks on all other device. Can you help please 🙏
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Saurabh Pathare 🇮🇳
(@100rabhpathare) reported
@googlenesthelp has purposelt made the Google Nest UI slow. Even the 2nd generation is slow and not snappy. What’s the use of $100? Please push and update and make the device faster.
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deffer
(@Team_Awesome) reported
@thevowel @googlenest Mine just stops working randomly. I'll wake up and it's either 52 (off) or trying to set the house to 84. And then works just fine for 3 months before it happens again. Warranty replaced - same issue.
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João Gonçalves
(@internetjohnny) reported
@googlenest please fix this, shouldnt take 10 engineers to figure out why I dont want a speaker blaring at me in the middle of the night. Maybe take a cue from the ******* silence in the room idk
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ShawnTheGirl
(@SwankyImage) reported
@googlenesthelp I'll try updating, but my husband's phone gets the same error
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Andy Wilkinson
(@Wilkoqpr) reported
@googlenesthelp hi guys just moved into a lace with nest awesome! But the device can’t find WiFi tried resetting etc fac defaults no network ever can u help?
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Toddle Tunes®
(@ToddleTunes) reported
@googlenesthelp It has NOT BEEN RESOLVED FOR MANY OF US. Can you please respond? It’s been DAYS that my thermostat has been offline.
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Rebecca Johnson
(@Serienya) reported
@googlenesthelp It won’t help. You have disabled the ability to customize the safety temps. We can’t trust your unit.
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William L
(@WDLKD) reported
Hey @Google I wanna put some @googlenest protects in the garage but I'm hesitant since we're still stuck using the old Nest app, and not the new Google Home App. When are you going to fix the fragmentation issue?
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Robert
(@rcoblejr) reported
@googlenesthelp having a terrible time connect nest to Wi-Fi. I have 2 and the other is working fine. Gone through all the steps and nothing will fix it.
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Sedrak
(@sedrakpc) reported
@googlenest @madebygoogle Any news on Apple TV app login issue?
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No High How Are U
(@NoHighHowAreU) reported
@googlenest your nest hub is trash! Dumb thing needs constantly reset to connect to things that it just turned on 5 min ago and is deaf as hell. Like I dont have to stand as close to my grandmother that's hard of hearing as close as I have to with the hub for it to hear me.