Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • WinGuyD Window Guy Doug (@WinGuyD) reported

    @googlenest I think actually that the problem is with sling, which sent me to Twitter. I really wish there was a direct message ability to get some help ;-)

  • FishsDesigns Fish’s Designs (@FishsDesigns) reported

    @garratt_al @googlenest Exactly what I just finish doing. Hasn’t had an issue since.

  • DanielJ52164733 Daniel J. (@DanielJ52164733) reported

    @googlenesthelp Hi, of course if I can get some help here it would be great ! My problem is how to access nest doorbell history from today, to get back those pictures of package delivered and the package stolen. I subscribed paid service today hoping to get more data access, but doesnt work

  • FishsDesigns Fish’s Designs (@FishsDesigns) reported

    @googlenest @garratt_al Was there a solution? I’m having the same problem.

  • Sec_HVP HVP (@Sec_HVP) reported

    @googlenest How does a company with more money than God need to my cc # to process a return for a proven failed unit with a proof of purchase? TS was given proof and still the only options for prcssng a rtn is to give a cc # or go without a unit until the broken one is rcvd.

  • bubba_elf bubba_elf (@bubba_elf) reported

    @jhelyny @Vliveofficial @googlenest Mine was working fine the last time then suddenly it just stopped showing the subs. Thought it was just a glitch but it’s been months so I decided to just give up.

  • Justin_Kwok Justin Kwok (@Justin_Kwok) reported

    @googlenest When I notice the stream stopped, I reset the camera by unplugging it, then plugging back in. Didn't work. Checked other devices, which seemed to be connected fine, but reset the router anyway. Didn't work. Deleted device from Nest App, tried adding it back, but get error NC022.

  • nevets1352 munkalump (@nevets1352) reported

    @NBCTheVoice @googlenest google nest, we spy on you better than the CIA, FBI, and the NSA, combined, and the *********, that buy our **** don't even know about it, because we blind them with free crap, we steal them from the real developers.

  • jhelyny jhemyeon 젤린 (@jhelyny) reported

    @chichimilktea @vliveindonesia @googlenest I have the same problem right now. We’re you able to fix this? Thank you!

  • nadiawuzhere the imposter, phd candidate (@nadiawuzhere) reported

    @googlenest I've got several nest minis (1st and 2nd gen), an original Google/Nest Home, and a Hub (1st gen). the problem is terrible when casting to my "home group" (all my devices at once) but it's still v choppy when I choose a single device, esp with the minis (even 2nd gen)

  • PaulCleaveland Paul 〽️ Cleaveland (@PaulCleaveland) reported

    @googlenesthelp Actually I do have another Google Home/Nest question. Can you help in this thread or do I need to ask in a new tweet?

  • Justin_Kwok Justin Kwok (@Justin_Kwok) reported

    @googlenest our indoor nest cam in the baby nursery stopped streaming! Thought it was wifi issue, but could not resolve. I removed the device from the nest app, tried to add it again, now it can't connect via Bluetooth (nc022). Camera light is solid blue, then flashing, then off.

  • DanielJ52164733 Daniel J. (@DanielJ52164733) reported

    @googlenesthelp Only option for help Nest gives me twitter or facebook !? No help line, nothing else ?

  • tomtigerIII Ralph (@tomtigerIII) reported

    @googlenest To bad you dropped @netflix support

  • SanazAmidi Sanaz Amidi (@SanazAmidi) reported

    @googlenest I paid for a Nest Aware account but it is not working on my account.

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