Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Nieveen
(@ChrisNieveen) reported
@googlenesthelp I’m having issues with my Nest thermostat connecting to Wi-Fi. It never finds any network to connect to. Other devices connect fine. Rebooted the router with no luck. Reset the thermostat with no luck either. The network is a 2.4Ghz network Any help would be great
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Yoko
(@stuffyokodraws) reported
@brikis98 @googlenesthelp Also was looking into building my own smart vent and make some api calls to Nest. Doesn't seem too hard but getting the vent that can open/close through some motorized mechanism is a problem
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Ryan Stokes
(@Rystokesy94) reported
Does anyone know where my Google nest is.. @SpotifyCares told me it was your problem to sort it @googlenesthelp
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Ina Villanueva
(@czarinamv) reported
@googlenest hello! Got a Nest Mini today and I’m trying to connect it to my Philips Hue Bluetooth lights, but it can’t be recognized through the Google Home app. Help please? Thanks!
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Ajit
(@2Ajit2Tweet) reported
@googlenest having significant issues with firmware 130199.118.19 on the original google wifi. Wired speeds are good (100 mbps down), but wireless speeds fluctuate wildly, often to kbps. Seen a lot of other users on reddit with the issue. Will there be a fix?
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David Amerson
(@DavidAmerson5) reported
@googlenesthelp My Google nest e thermostat will not connect to the network! I see that this is being an ongoing issue for others as well. Is there a resolution to this problem. I hate to know I wasted almost $200 on this product!
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Holmes McGeeez You're an Absolute Twat
(@holmesmcgee) reported
@googlenest Terrible. That's how it went.
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Jordy Stobbe
(@jordystobbe_) reported
@googlenest The night mode itself works just fine, the only problem is that I can’t change the time for when it should activate and deactivate. I’ve only had my hub for a few days so I don’t know if I could change it before
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Jack murray
(@SelectaWax) reported
@googlenest @adysoru My app keeps crashing now. What’s the fix
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Rae✨
(@_RaeSkywalker) reported
@googlenest It works fine on its own app. I got the device to show up before on my Google home app but it never really connected so that’s what I was trying to fix but I guess I broke it more lol
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Yoko
(@stuffyokodraws) reported
@brikis98 @googlenesthelp We had the same problem! Our bedroom is usually colder so we ended up closing the vents in other rooms and bought a Nest temperature sensor for the bedroom so Nest can turn on/off based on the sensor reading. Also looked into some smart vent options but none of them looked great
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Sam
(@surrideo) reported
@googlenest hi my 3rd gen thermostat started heating my house permanently 5C above the temp set on the thermostat and the schedule. The house is too hot and it won’t turn off the heating. Told ‘try later’ with chat and can’t get through on the phone - please help. Thanks.
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Fernando Kreutz
(@fernandokreutz) reported
@googlenest This is a new unit and I noticed issues right away. I have found a few forum posts with the same type of issues. Seems that the issue is not evident when playing Dolby Digital content but it is on PCM
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Mike McNew
(@MikeMcNew1963) reported
@googlenesthelp No error messages are displayed
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RODRÍGUEZ
(@techmedic) reported
@googlenest @googlenesthelp Folks, you messed up the Nest Apple TV app. Once an account is migrated from nest to googlenest/home i am unable to login to the Nest Apple TV app. Its ridiculous that you have not fixed this. Extremely disappointed in this product.
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