Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Calgary, AB 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1
City of Hazel Park, MI 1
Macomb, MI 1
Houston, TX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • luvraina7 Luv Raina (@luvraina7) reported

    @googlenesthelp @GooglePay Can @GooglePay follow up on this issue? Just or give you clearer picture i am currently living in Japan and I had bought the phone here.

  • 000_Mike_000 Mike (@000_Mike_000) reported

    @nirave @googlenest Thanks. Yeah on nest WiFi pro. My Linksys system runs at full speed. Do you know why a ping issue would only affect some users? Most seem to be getting on just fine

  • knghts50 knghts50_ (@knghts50) reported

    @googlenesthelp Nest Learning Thermostat model t3007es. I can get through set up on the device. The issue is with the app and adding it there. The App is broken. I want to add my additional sensor and sync it with my google home, Alexa and Siri

  • grunstable Greg Grunst (@grunstable) reported

    @googlenesthelp doorbell battery kept going offline. Removed it from Google Home, factory reset doorbell, and now it won't connect. Says cannot find Google assistive device. My phone and devices are on the same network. It's now a very expensive regular doorbell.

  • MarinaBosen Marina Bosen (@MarinaBosen) reported

    @googlenesthelp How could you help me that isn't just rehashing all of the things that I've already tried online?

  • nirave Nirave 尼拉夫 (@nirave) reported

    @000_Mike_000 @googlenest Nest wifi pro? It's such a damn shame that on their own support forum, all they've been saying for over a year is that they're aware but they're not actually doing anything to fix it. Gonna send this straight back it seems as there's no fix for it

  • redevpramod Redev (@redevpramod) reported from New Delhi, National Capital Territory of Delhi

    @googlenesthelp The problem is with push notifications.. I’ve not enabled email notifications.. I am using an iPhone with iOS 16.1

  • nonzy_billionz Jackson (@nonzy_billionz) reported

    @googlenesthelp @grunstable Without much time wasting quickly hit cyberghost_mood3 on Instagram I'm sure those dude will help fix that issue you're experiencing without much time wasting

  • EditBrooker Colin Brooker (@EditBrooker) reported

    The new @googlenest Pro Wifi routers are hot garbage. I don’t know if it’s just that the iPhone app needs an update, but the previous model setup in 10 minutes, and I spent 2 hours trying to get the points to connect. So back they go!

  • dcseifert dan skellington (@dcseifert) reported

    @nirave @googlenest should clarify: this is usually the fix. happens from time to time with my Eero system when i muck around with it. worth trying before returning, at least.

  • rdohms Rafael Dohms (@rdohms) reported

    @googlenesthelp The website is responding better today, this is the page where you can view camera feeds and navigate to earlier times and such... It was absolutely not working on that day.

  • TalkEquality TalkEquality (@TalkEquality) reported

    If you have the opportunity to get a smart thermostat, stay far away from @googlenest. It's garbage and the support from the company is an absolute joke.

  • figers Lucas Baran (@figers) reported

    @googlenesthelp Nest Thermostat E wifi looks like it died, lost wifi, not seeing any wifi networks, I tried restarting, also tried resetting and it can't even connect to the app. Please help!

  • OpticKnot Sibetron.eth (@OpticKnot) reported

    @googlenesthelp my nest thermostat WiFi seems to have failed. Tried resetting and all troubleshooting steps still the unit doesn’t show or able to connect to WiFi. Please help

  • C_HudsonJr Carlos | NFL Agent (@C_HudsonJr) reported

    @googlenesthelp It’s still saying offline

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