Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • rms80 Ryan Schmidt (@rms80) reported

    @googlenesthelp The Dropcam app cannot be installed on OSX Catalina because it is 32-bit. There are many posts in your forums about this problem going back to 2019.

  • DtheSpooky Dara (@DtheSpooky) reported

    @googlenesthelp my google home mini keeps saying theres a glitch. Why?

  • SantoshKu77 संतोष 🇮🇳 (@SantoshKu77) reported

    @googlenesthelp @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.

  • robcos  Roberto Cosenza (@robcos) reported

    @googlenest Purchased in September but in use since March. Issue started a couple of days ago

  • urmilshroff Urmil Shroff (@urmilshroff) reported from Thāne, State of Mahārāshtra

    @googlenest I haven't noticed the issue for a few days, will get back if I do.

  • gore_aj Ajay Gore (@gore_aj) reported

    @googlenest Don't have other cast enabled video devices Rebooting TV, Phone and reinstalling YT music app didn't help Are you sure chromecasting audio only from YT music to a video chromecast device is an available feature?

  • bMechineni itsMechineni (@bMechineni) reported

    @googlenest I have a issue with your support, I am waiting for my thermostat replacement and contacted your support more then 7-8 times. From 03 and started contacting from 11th Nov regularly.

  • manny_man97 Est. 97 (@manny_man97) reported

    @googlenest Yes. It's not working

  • fedginator Chaos Queen Kaitɬyn 💜 (@fedginator) reported

    @googlenest Nothing bar a black screen. That's the problem

  • the_SteveBall Steve Ball (@the_SteveBall) reported

    @googlenesthelp I didn’t realise my gmail account was attached - I reactivated but can’t login to Nest. It worked a couple of days ago but no longer.

  • DC_in_Detroit DC in Detroit (@DC_in_Detroit) reported

    @googlenest Not well. The other team says I should just replace it. Problem with that is it was a gift.

  • knabb215 Internet Explorer (@knabb215) reported

    @googlenesthelp You guys shipped my RMA order to the wrong address, then billed me for it. Now your support teams keep giving me the run around and fail to address my issue. What gives? I'd like a refund.

  • Kaotickaos84 Daniel Prewitt (@Kaotickaos84) reported

    @googlenesthelp Having an issue where my Nest thermostat can't seem to find any WiFi. Reset, rebooted and tried turning my phone into a hotspot. The other one in the house sees WiFi and my hotspot but this one device does not.

  • shurisays Shuri says (@shurisays) reported

    @madebygoogle @googlenest @netflix And it's not my Wi-Fi - just rebooted it twice, and rebooted reprogrammed EVERY damn device for the 22nd time, same damn problems you had 4 days ago... fix your bullshit!

  • JMil1986 Jessica Milcarsz (@JMil1986) reported

    @googlenesthelp I recently moved and I get a w3 error code. I hacked my firewall setting and I am still having an issue.

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