Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
John London (@londonjohnp) reported@googlenest how is it possible that my ancient Honeywell thermostat lasted 30 years without breaking and my ‘smart’ nest thermostat is broken after 2 years?
-
Brad Barrish (@bradbarrish) reported@jstrauss @googlenest Internet of ****.
-
NM (@naresham) reported@googlenest @Google Chromecast is a pain since the recent change wherein casted videos can no more be controlled using the TV remote. Worst is when you command the speaker to play on Chromecast and you are helpless. Please revert to allow us to pause/seek using remote control.🙏🏻
-
Dave Is Great (@DaveIsGreat71) reported@googlenest Am I doing something wrong? If I want to cancel my alarm on my Nest Hub by clicking on the alarm I set, it takes me to a page where I have to scroll down for an endless amount of time before I get to my set alarm to cancel it.
-
Purpleparrotuk (@purpleparrotuk) reported@googlenesthelp @SullivanLiu It’s your app that’s broken. Google have confirmed you are trying to fix it. It’s been over a month now.
-
Vitto (@runway0624) reported@googlenesthelp No improvement after rebooting. Doesn't seem to be a territory restriction, as other users in Nest markets are also experiencing the same lag issue as shared on Reddit and reported on tech sites.
-
BlazinEyes ✊🏽🗽 (@BlazingEyes) reportedDo you think ERCOT is controlling our @googlenest thermostat temperatures here in Texas? Its funny how the temperature keeps being raised to the temperatures that they are telling Texans to move their thermostats to, to avoid the system shutting down
-
Vince Monde (@vmaxz89) reported@googlenesthelp My Nest thermostat’s Wi-Fi is no longer working. Tried resetting all settings with no avail. What’s the issue?
-
Sameer Kumar (@sameerkumar011) reported@googlenesthelp I recently deleted my gmail account for some reason and i want to get my gmail account back. Please help us.
-
.:ISHY:. (@I_S_H_Y_) reported@purpleparrotuk Are you still getting fobbed off by @googlenesthelp with the whole Nest App? It just doesn’t work..they’ve broken it & constantly tell me via email that they’re looking into it. So frustrating.
-
Ju-On Cena (@GregCypress) reported@googlenesthelp No, we had diagnosed the problem before I made the original tweet. Appreciate the follow up, though, Google probably ain’t paying you enough.
-
: Thomas: Love.🇬🇪 (@ThomasL57120831) reported from Westfield, Western Australia@WietseWind @googlenest you need to either change them all out for gu10 led's (cool to touch but light is poor) ( direct replacement) or have transformers fitted and drop them down to 12volts ( same heat but transformer gas thermal cut out.) check to see if insulation is sitting above lamp.
-
Abiy (@Abiy47254668) reported@googlenesthelp Hay their I have Google nest and working good but can't find any wifi network. And I tried different things reboot reset and restart but nothing changes. Need help please. Thank you
-
.:ISHY:. (@I_S_H_Y_) reported@purpleparrotuk @googlenest I made them aware of the issue on the 11th April. They keep telling me the same, that it’s being looked into. So frustrating, paid for 24/7 cloud recording but can’t view the footage as the app is broken.
-
POBTECH (@POBTECH) reported@googlenesthelp Hi @googlenesthelp My issue is with the google home app, which affects all of nest assistant products as i can no longer control my ceiling fan and light. Not sure if the home team has its own support.
Check Current Status