Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Lulwa
(@lullwaalhammadi) reported
@googlenest It’s a Samsung TV and I’m using google chrome on Mac. YouTube connects fine to chromecast, but other sites including Netflix are not connecting, I get an error message of “source not supported”
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nick ⛄️
(@_nicholasrogers) reported
from
Swansea, Wales
@googlenest I’ve reset and moved my wifi to a new place but when I set it up it’s still showing me as being at my old location. How do I fix this please ?
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DP
(@MrDJP86) reported
@googlenest having trouble connecting more than two nest products. I have my backyard/doorbell cam working perfectly. Try connecting my nest protects and has trouble connecting through my doorbell cam WiFi. Any suggestions?
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Justin Merz
(@JustinMerz4) reported
@googlenesthelp @surajgaikwadg Having this same problem.
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scooby miranda
(@scoobysnapstory) reported
@googlenesthelp how about an issue with my YouTube tv that is not activated? Why am I being charged?!?
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JL401
(@Jbird747) reported
@googlenest Hi, thanks a lot for help! I tried re-installing the app on my phone, unplug the router and Chromecast and pluged them in again, still not changed the problem ...TT
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Thomas T.
(@thacery1) reported
@googlenest No updates? Man, between the YouTube Music disappointment, upcoming space restrictions, and overall quality decline...what happened to Google? Used to be way superior. Now barely worth paying for if the stuff needs constant maintenance/fixing.
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𝚊𝚖𝚋𝚎𝚛
(@garbageglamour) reported
@googlenest Unfortunately, I don’t think it’s on your end. It only happens with the Crunchyroll app. Everything else is fine! It seems this has been an issue for years when I looked it up.
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Daniel H
(@bakabreath) reported
@googlenest “Something went wrong” “There was a glitch”. From the Google home app: “Cannot connect to Google” when trying to link a new device after the recommended resets: “Cannot link to Google account” Everything was fine 24 hours ago. No settings were changed in the meantime.
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Doc
(@Docsaidit) reported
Hey @google @googlenesthelp @madebygoogle even with the bass turned down completely, my Nest Audio paired speakers still have WAY too much bass. Any way around this?
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Daniel H
(@bakabreath) reported
@googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?
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Angelo Saks
(@NBKGRK) reported
@googlenesthelp is there an issue with notifications? Currently getting notified 15-20 minutes after camera records person. This is worse than normal!
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Daniel H
(@bakabreath) reported
@googlenest BTW before I forget, thanks for your help. Off to factory reset all the things. Wish me luck.
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Valoria
(@valoria_z) reported
@googlenest Also users should be able to configure alerting by time schedule. Enabling alerts according to the clock.This configuration should be separate from camera on/off scheduling. Keep recording but alert only during certain time of the day. Current usability is pretty bad
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Jack Hanlon
(@JHanlon) reported
@peteskomoroch @googlenest Same experience, *insanely bad* customer service. After 6 months of efforts that completely failed and wasted time they told me the product was out of warranty anyway, and even though it never worked out of the box I was out of luck.
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