Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • davidlub Zorglub (@davidlub) reported

    @TuneInSupport @SoFlaKicks @tunein Hello in France we have the same issue with our radios, impossible to play on #googlehome and #googlenest. It was working fine and then it's like the tunein service is off.

  • novellaxoxo christian novella (@novellaxoxo) reported

    Help! I took and sent a photo of my card to google to prove I am the right age but I'm afraid I haven't been verified! @googlenesthelp

  • sh00tfire Travis Wright (@sh00tfire) reported

    @googlenesthelp seems the nest camera is having issues today. Mine has been up and down a half dozen times today. Can you check into it?

  • MyWorkinat Frank Eargle II (@MyWorkinat) reported

    @google @googlenest has the worst support ever. Known issue with a nest thermostat and the support folks, level 1 and 2 ask me to replace it with a different thermostat while they work on it. @DontBuyNest

  • bartlog 💡Heiko (@bartlog) reported

    @googlenesthelp It was also affecting @radioeins for example. I tried "102.6" an hour ago without success. Now it works. And ... now "radio fritz" works again, too ... So ... I'd better waited for the problem to disappear by magic?!?

  • PwnProblems Akita (@PwnProblems) reported

    After 2 years of fighting @googlenest @googlenesthelp paying engineers, fitting, refitting, tweaking my house, trying to stop the H71 error, even their own engineer reviewed the installation, said thermostat faulty, they still refused to swap it. @HiveHomeUK thermostat on order!

  • astro_case Darren Case (@astro_case) reported

    Our @googlenest keeps turning the A/C on and off in about 3 minute bursts. I have the C wire connected, so it should be getting power. Anyone else here have this problem and fixed it? 🤷🏻

  • ddevdutt Daryl D (@ddevdutt) reported

    @googlenesthelp It’s still the same. The same error as in the picture I sent earlier

  • sprinter4883 Christopher Puleo (@sprinter4883) reported

    @googlenesthelp Home/Away Assist is not working. Tried restarting iPhone, logged in and out of my account, toggled on/off. Nothing.

  • Pinzarie Alex Weir (@Pinzarie) reported

    @googlenesthelp Thanks - I tried that but no luck. Maybe it's an issue with Sonos?

  • richard_fortune Richard Fortune (@richard_fortune) reported

    @googlenesthelp Nest Aware has randomly restarted the Home/Away notifications issue, where it thinks I'm away when I'm not. Please assist.

  • travelonehappy christina (@travelonehappy) reported

    @googlenest is there an issue at nest? My device and app are offline and can’t connect but everything else on wifi is fine??

  • SnoresEllie 🕍 (@SnoresEllie) reported

    @madebygoogle hi there! I just installed my Nest. I purchased Nest Aware because it didn’t allow me to have Nest Aware features.. I purchased Nest Aware and it still isn’t working. I saw online that I get it for 6 months free. I did not have it... Please help! @googlenesthelp

  • PwnProblems Akita (@PwnProblems) reported

    @snaggs816bit @googlenest “why’s the heating gone off” every time I nipped out. I liked been able to turn on the heating on the way home while out. Over all the regular H71 error, having to manually reconnect it each time, house freezing in winter because of it, made it 100% not worth it.

  • PwnProblems Akita (@PwnProblems) reported

    I’m having the Google nest ripped out, defo taking a hammer to what is simply the worst bit of tech I have ever owned, and can’t wait to have the Hive installed in its place. If your ever tempted to purchase a @googlenest thermostat Google H71 error. Read the millions of faults

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