Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

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  brn (@Von_der_Land) reported 4 minutes ago

  **** you @googlenest your hardware is nothing but less than a piece of ****.

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  Ricky D (@Disisr) reported 8 minutes ago

  @Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.

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  Bass Grrrl 🎸🔬🐈🌲🌳🇺🇦 (@pookerella) reported 9 minutes ago

  @Google took #Nest and made it @googlenest and now my perfectly working thermostat will no longer work with the app after October 25, meaning it will no longer be able to be controlled remotely via WiFi. Couldn’t have happened at a worse time. I used to think Google was the better of the big companies, (with Apple, Meta) but it appears their need for control and obsolescence is just as bad if not worse. How dare you Google? You should be ashamed of yourselves. I know Nest would’ve never done this. Google, you SUCK.

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  Amelia Harison (@amelia_harison) reported 10 minutes ago

  @hal_harvey @googlenest That’s quite a huge gap between the reported and calculated numbers do you think this is just a reporting error, or something more deliberate?

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  Jason Silver (@Da_Big_Dogg) reported 11 minutes ago

  @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!

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  lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported 13 minutes ago

  @zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.

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  brn (@Von_der_Land) reported 13 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

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  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 18 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

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  Sam (@Scselig1) reported 22 minutes ago

  @googlenest down???

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  Kevin (@McNamara_Group) reported 22 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

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  Nicholas Houston (@nichouston) reported 27 minutes ago

  yo @googlenest every time you turn up my a/c when im gone and i come home to a warm house, i crank that **** way down to cancel out your woke climate change bs, how bout you tell your executives to turn in their private jets!!!!

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  Luise #muddyankles 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏳️‍🌈🇺🇦 (@luise_g) reported 27 minutes ago

  @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …

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  Leslie 🏳️‍🌈 (@madetea) reported 28 minutes ago

  Hey @googlenest - your app is the worst ever. Switching to Hive immediately.

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  Aron Croft - Hidden ADHD (@aroncroft) reported 29 minutes ago

  @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini

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  Julian Pompeo (@julian_pompeo) reported 32 minutes ago

  @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.