Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
San Jose, CA | 1 |
Santiago, Región Metropolitana | 1 |
Santa Ana, CA | 1 |
Redwood Meadows, AB | 1 |
Cleveland, OH | 1 |
Miami, FL | 1 |
Los Angeles, CA | 1 |
Erkelenz, NRW | 1 |
New Delhi, NCT | 1 |
Plymouth, MA | 1 |
Fruita, CO | 1 |
Columbia, MO | 1 |
Dodge City, KS | 1 |
Atherton, CA | 1 |
Nashville, TN | 1 |
Portland, OR | 1 |
Atlanta, GA | 1 |
Staten Island, NY | 1 |
Berthoud, CO | 1 |
Brooklyn, NY | 1 |
Edmonton, AB | 1 |
Maple, ON | 1 |
Richmond, BC | 1 |
Phoenix, AZ | 1 |
Columbus, GA | 1 |
Painesville, OH | 1 |
Ann Arbor, MI | 1 |
Cibolo, TX | 1 |
Bellport, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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LongHairedNasty (@LongHairedNasty) reported
@googlenesthelp The issue is all yours. You do not record when you turn the furnace on when the thermostat is OFF. There was never an option to turn the safety temperature OFF until we had this discussion 2 years ago. Now you don't wat to admit the furnace runs when the thermostat is OFF
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ThEReALKeG (@ThEReALKeG211) reported
@WEMO @WEMOcares hello my wemo devices won't add to @googlenesthelp Google home app. It does not let you set up anything. It never cycles past finding the wemo icon under add device and that's as far as it goes. Is it down? Something on the works for a fix? thanks
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フカン (@fkan_life) reported
@googlenesthelp can't link philips hue with google home. when i try to do that, it shows me an error.
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bosabri (@bosabri) reported
@googlenest fix the sleep timer function on all of your google home and google nest products! It stopped working 2 weeks ago
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Callum (@Clum) reported
@googlenesthelp Hi, I don't think I ever migrated to Google. I get no messages in app, just it's asking me to login and saying wrong password. Still haven't received any emails regarding passwor reset though. Tried a few times now
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Roly (@rocan) reported
@googlenesthelp Don’t think that would help it’s buggy on my partners phone too. But beyond that the Ui is just less useful. I get you want to make things more seemless but not convinced the home app is the way.
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Puneet (@PuneetBurad) reported
@Google @googlenesthelp please help in above
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jantan24 (@jantan241) reported
The year long bad experience of using @Ring is over! Replacing it with @googlenest doorbell!
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Nobody's Fool (@Canadian_Guano) reported
We'll it's -34°C, wired @googlenest outdoor camera is working, plugged in battery outdoor nest camera is shutdown due to the cold temperature. Another reason why not to buy @Google product.
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JenFoto 🇺🇦 (@jen_foto) reported
Hi @googlenesthelp I can hear audio on my nest doorbell when I open the app, but when someone rings the doorbell I can't hear them speaking... But they can hear me ok... What do I need to do to fix this?
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(((DJAnyReason))) (@DJAnyReason) reported
@googlenesthelp @tweethue I have tried re-linking Hue to Google Home through the app, but get "Could not reach Philips Hue. Please try again." Is there an issue with servers, or are there troubleshooting steps I can take on my end?
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England
@AndrewS90812090 Hey @googlenesthelp what’s the expected battery life on your wireless doorbell? It managed 36hrs at sub zero temps last week. It’s 50% down in 2 days this week. How do I get the advertised battery life? Switch it off?
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Chauncy Gardiner (@AbkKyle) reported
@googlenest has gotten progressively worse, I wish Google would sell them to a company that gave a ****
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Roly (@rocan) reported
@googlenesthelp The issue here is I want the new cam on the nest app or you to actually make the home app good. Which I think would be much harder than more specific apps focused on a particular use.
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Roly (@rocan) reported
@googlenesthelp It’s the home app that is the problem. It does too much and has a horrible UI and missing features. Like I cannot even control the hot water on the thermostat. The camera part crashes often and scrubs really poorly compared to the best app.