Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Honcho
(@Flyboymike) reported
Been battling a heater issue for almost 3 weeks now. I think @googlenest pushed out an update thats cost me about $1000 to troubleshoot and turned my thermostat into a paperweight.
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Sharon
(@shaymc15) reported
@googlenesthelp No messages. It’s been doing this the whole time I’ve had it. When I try to adjust the schedule, it knocks me back down to 63° Is there a reason the schedule won’t stay the way I set it? Am I doing it wrong? And why can’t I just set it to the temp I want and stay there?
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David H. Nguyen, PhD
(@d_hh_nguyen) reported
@googlenesthelp my Nest no longer detects any WiFi, even after resetting. Help!
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Ac
(@Mygirl1976) reported
@googlenesthelp not paying your 200 dollar hold charge due to your Google nest wi-fi connection issue on the nest. Unbelievable! Can't wait to get rid of this thing. Thanks for the crappy support and help
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Regular Timeline Hank
(@hanx3sports) reported
@googlenesthelp The wire has gotten bad to the point I have to twist it a bit to make it show—I doubt there’s a way to fix it but if u got a trick please share
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Cyper Bunk💉💉💉
(@bageler) reported
@googlenesthelp your support people are jerks. I keep getting tossed around like a chimp throwing feces and nobody wants to even try to solve my tech problem with your devices/software.
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Peter Bagarella
(@bagarella_peter) reported
@googlenesthelp I have a 3rd gen Thermostat that has lost WiFi. I followed steps to reconnect. Please help.
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Andrew Perry
(@awmperry) reported
@googlenesthelp It has no effect. Again, the issue is that there doesn't seem to be a setting for it; I want it to talk to me using the 24-hour clock, and I want it to understand that when I say "eleven" I don't mean 2300.
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Peter Bagarella
(@bagarella_peter) reported
@googlenesthelp Please help. Issues with WiFi connectivity is not resolved after reset of it and router. Thanks in advance
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Fully-Vaxxed Megan
(@MeganLinMoore) reported
I am a poor tech lover, so I buy updated tech when it is on sale. I am stoked that the @blinkforhome doorbell was on sale for 33% off! The catch- I have a @googlenest & @alexa99. Of course, Blink doesn't work with #GoogleHome, even though it's interface is better than Alexa's.
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Timothy Graham
(@TCGRaven) reported
Summer 2021 Buy @googlenest Install Nest in New home. Nest works for 1st month Receipt and box are thrown away. Nest Breaks in 2nd month. Nest says warranty expired in 2016. Conclusion: Google Nest sells broken Nests that are out of warranty and recommends you buy a new one.
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Carl Draper
(@explodingwalrus) reported
@googlenesthelp This is more a Jellyfin issue than a Chromecast problem but thanks.
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James Ronan
(@mrjamesronan) reported
@googlenesthelp Hello thanks for your reply. To be honest struggling to find our issue on troubleshooting guide. I believe we have a 2nd gen Nest. Would it be possible to get a support call?
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Cyper Bunk💉💉💉
(@bageler) reported
@googlenesthelp you are the worst support organization on the planet
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Maryam.Monadi
(@MaryamMonadi) reported
@googlenesthelp Thank you. I was under the impression the issue was fixed based on the other threads. I just missed another bell ring & this is starting to become very frustrating.
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