Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Maruca2007 Maribel (@Maruca2007) reported

    @googlenesthelp need help with my Nest. It will not find Networks at all no matter how many troubleshooting steps I try. How do I resolve?

  • adamj_davies adam davies (@adamj_davies) reported

    @googlenesthelp No, I couldn't control the builds with voice control. The "this device is not available at this time" message plays. I can control all my other bulbs which use the smartlife app. It's just the hue bulbs that have the issue.

  • Lauren_foley Lauren Foley (@Lauren_foley) reported

    @googlenest your app is TERRIBLE. It constantly logs you out while using it. Do you have plans to ever fix this or should we move to a different company?

  • mmcneive mmcneive (@mmcneive) reported

    @googlenesthelp our nest battery no longer holds a charge, blinking red after many attempts to usb charge/reinstall. Can you help?

  • CrissyStone0505 Crissy (@CrissyStone0505) reported

    @googlenest @madebygoogle Im having a serious issue with my Neat thermostat and Heat Link? Can’t get through to anyone and it’s FREEZING 🥶 PLEASE HELP!

  • ndarney Noah Arney (@ndarney) reported

    @ChelseaMDO1 I can't find @googlenesthelp @Google putting anything out about what to do to fix it. Did you get a work around?

  • namastewoke2 namastewoke (@namastewoke2) reported

    @madebygoogle @googlenesthelp You know what - I'll just have you work with my credit company on this and I'll also report you to the better business bureau — I hope others are too. I'm so aggravated, I've been patient for a few weeks hoping you'd fix this. **** you too.

  • rhettjwilson Rhett Wilson (@rhettjwilson) reported

    How do I get the @ring app to stop asking me to login? It is the only app I have that won't stay logged in. I'm about to replace it with @googlenest

  • BigBear0509 Christopher Shennan (@BigBear0509) reported

    @googlenesthelp All resolved - it was broken and sorted a replacement

  • CrissyStone0505 Crissy (@CrissyStone0505) reported

    @googlenest @madebygoogle Im having serious issues with my Nest and Heat Link!! Its reporting no power …. No idea why?! No issues elsewhere in the house. I can not get through to anyone… please help! It’s freezing 🥶

  • FunkaGelli Funkoga (@FunkaGelli) reported

    @googlenesthelp Just got a new Nest camera, set up it up the Google Home app and my Nest app doesn't recognize it? Help!

  • kim_eure Kim Eure (@kim_eure) reported

    @googlenest why won’t my thermostats stay online?!?! We’ve reset numerous times. Works for a day or so, then offline again!! Also have had to change the batteries 3 times since September! Help!

  • Juliedwi_ Julie p (@Juliedwi_) reported

    @madebygoogle @googlenesthelp our 3rd generation Nest thermostat has suddenly stopped working . It has a no power message. We have no heating or hot water . We have gone through the trouble shooting steps & our electrician has confirmed our power supply is working correctly

  • infusion_andy Infusion Plumbing & Htg Ltd 🔥 (@infusion_andy) reported

    @googlenest why am I constantly having to sign in to my app all of a sudden????

  • jamescummings James Cummings (@jamescummings) reported

    I ask @Google Home @googlenest wifi or @googlenestmini to "Count down from 10", and it does it out loud. "10, 9, 8, 7..." Put that in a #GoogleHome routine and it sets a timer for 10 minutes. Inconsistent. Trying to figure out how to have it count down in a routine.

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