Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jon_F
(@jonnyfiens) reported
@HiveHomeUK You lot are dreadful. 24 hours later and still no fix??? Buying @googlenest tonight #hivewankers
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Rion Hunter Brodie
(@rionbrodie) reported
Forcing the screens to be pretend broken on the nest hubs actually disincentivises the purchase of further hubs. Idk why you’d think otherwise 🤔 @googlenest
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Peri N-S
(@apospirit) reported
@farktal @googlenest No. But I have had that issue with all of my google home minis…. They refuse to update on my network.
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ItzMisTikBgs
(@scrumpywebber) reported
@HiveHelper @googlenest are your products like this? App not working for over 2 days.
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Chris Penfold
(@PenfoldPR) reported
@googlenesthelp hi, my Hub has developed really bad screen burn. Is there anything I can do?
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Shaun Edwards
(@SKEfromUK) reported
Hi for the past 2 days my Google Nest Mini has started to make click and pooping sounds. I have reset the device and it is still happening. I would appreciate some help. Thanks @googlenesthelp
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Venkata Balijepalli
(@nagenbv) reported
@googlenesthelp issues with Google nest , thermostat is disconnecting from wifi automatically. Tried to restart my wifi and thermostat both did not work and Please assist with this issue and its happening quite frequently.
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Sean Beach
(@SeanB351) reported
@Google @googlenest why in the world did it force me to reset my cameras and now I cant see any of my history? Just "no events detected".. such garbage software
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Wouter Schuurmans
(@WouterSchuurma2) reported
@googlenesthelp I'm having problems lately with the camera of my Nest Hub Max? It doesn't function like it should be? I've read all these helping threads on different channels but somehow I could not manage to solve the problem? Do you have a solution or a future update?
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Peter Vanes
(@PetervanEs13) reported
Is it just me or do you agree the @googlenest thermostat the worst thermostat ever? Just curious.
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Guy Morris
(@GuyMorris75) reported
@googlenesthelp hi, my elderly mother's nest is showing the W5 error. It's a nest 3 learning thermostat.
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Ali Stroud
(@ali_travelcat) reported
@googlenesthelp after spending days reading forums, guidelines and getting an engineer out - my nest thermostat is still not working! No power supply from link unit to thermostat. Tested by electrician - link unit faulty.
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Laura Winn
(@SacThriftChick) reported
Hi @googlenesthelp Could this be thermostat error? My heater hits the target temp and runs cool and then the set temp jumps up. If I set 73 then it goes cold at 73 and changes its target to 74 or even higher but stays cold. Heater was inspected by professional, nothing wrong.
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Yes, It's Happening
(@SJM0911) reported
@googlenesthelp are the worst cameras ever - expansive, unreliable and the wifi range is like 5 feet to the access point max
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Ben Nash
(@bennash) reported
Occasionally I'll get so mad at an app or website over bad UI/UX and I go to leave a review only to find I left the same review a year ago. Today it was the Nest app. What a piece of **** app. Am I a Karen, or does that app truly suck? I'm unsure. But damn @googlenest do better
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