Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Bigg #Coffee
(@BiggCoffee) reported
@googlenesthelp Very much related. Issue is, 4 well over a year owners have reported this but have not been provided a solution by @googlenest. People buy multiple Google products for seamless integration. Clearly Google displays have an issue and support is needed from @Google,it is way overdue
-
Scott Anderson
(@SAndersonWJI) reported
I have 3 Nest thermostats, a doorbell, and a camera. Was going to buy 2 cameras for our pool that being built. But they don’t work with the Nest app? And the Google app is terrible. @googlenest
-
ʞooן noʎ ǝpɐɯ
(@lrichardson727) reported
@googlenesthelp Well, I mean, I've gone through DMs on such a topic last time and it just turned into blaming my phone or device without an ability for Nest to look into (nor acknowledge) an issue on their end. I'm not interested in that again, so unless you now have that ability.. I'll pass.
-
Graham Rodger
(@GrahamRodger56) reported
@googlenesthelp raised a case online 2 days ago (camera - support -eu) following the breakdown of a replacement camera. Acknowledged but no action! Help
-
Kyle Hayes
(@MrKyleHayes) reported
Setting up a new @googlenest camera is one of the most frustrating, annoying, terrible experiences I’ve had as of late. What a convoluted process. Nest was an infinitely better company and customer experience before Google got involved.
-
OLD PAINTY-CAN NED
(@Xirallics) reported
@googlenesthelp @googlenest And that's the problem. Literally every other thermostat on the planet lets me run the fan independent of heat/cool mode. I turned the system on, picked a high setpoint to run the fan for a couple hours without AC, then my schedule kicked in and it began running the AC
-
datatrek
(@datatrek0) reported
@googlenesthelp YES, YES…! I have ton of recommendations and problems to share, still having issues. Happy to get on a call to talk. I switched from your competition for all home automation and i feel like there is lot of potential for you to fix things. We are all google for home automation.
-
﮷
(@Godisklown) reported
@googlenesthelp Just tried! No luck..the fonts are really pixelated. The screen edge (pic shared, marked with red) issue is still there. The other issue comes back and forth. Thanks for your prompt reply.
-
Manu Kumar (recruiting @HiHello 🚀)
(@ManuKumar) reported
@joshu @googlenest @googlenesthelp I find the Google Home app to be frustratingly bad… the original Nest app was so much easier to use when configuring the thermostats.
-
harshal
(@herreraoicc) reported
@googlenesthelp Thank you. I'll DM you guys if the issue persists. Reinstalling the app has worked for me so far. Let's give it another week.
-
Karan Nayak
(@NayakKaran) reported
@googlenesthelp home is unable to connect to wifi while setting it up, any help is appreciated
-
tinytheclanger
(@tinytheclanger) reported
@googlenesthelp I’ve just received a new router & have been trying to connect my Google Wi-Fi to it for the best part of 5hrs. I’ve tried everything I can think of, also some things suggested on other forums. Can you advise if it’s a known issue and is there a work around?
-
Kyle Hayes
(@MrKyleHayes) reported
@googlenesthelp After totally uninstalling 4 Google speakers/displays, 5 Nest cameras and two Nest thermostats, deleting all home data and starting completely over. All to get one single camera to recognize the Nest network, I got it to work. This whole “use an assisting device” step is TERRIBLE
-
Mark Fauntleroy
(@mFauntleroy) reported
@googlenesthelp Need help w/Nest 3rd G thermostat. It can no longer find wifi signal and no longer holds a charge longer than a day. I've only had this for 7 months. Help.
-
Nickolas Means
(@nmeans) reported
My @googlenest thermostat just kicked into pre-cool mode, setting itself back to 74º to get ready for an Energy Rush Hour starting at 3:30p. The only problem is that there's no electric supply _now_ either. Law of unintended consequences and all that.
Check Current Status