Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Пташник
(@roguecnidarian) reported
@googlenest I don’t remember the exact wording, but it asks to connect to WiFi to process requests. Restarting the device never helps and it shows as offline in the app until resetting. It looks like people have noticed the problem with mesh network routers, but I don’t have one of those.
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Motivational_Sandeep
(@SandeepMSpeaker) reported
from
Bhubaneshwar, State of Odisha
@googlenest I have checked with every step my all device are connecting with my wifi except this. I am facing this issue since I bought it. Kindly give me solution for same
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Faizy
(@fmalik89) reported
from
Salisbury, Maryland
@googlenesthelp yo boy needs some help again
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Adam Twiss
(@TwissAdam) reported
@googlenest Clicking around in the App or switching to it still brings the login screen up fairly regularly. Logging into that link you have took about 5 attempts (cycling between google SSO and nest login) but eventually worked. I have 3x google a/c on my phone. My guess is SSO issue.
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Lucy Sims
(@lucyellrose) reported
@googlenesthelp no help offered to us with a broken heatlink. Snowing and baby in the house and no sense or urgency to fix it so we have heating 😔
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M🍩RTEN
(@mortenkorshavn) reported
@googlenest Yeah.. but I tried to tell you that the problem is that you guys changed the overall reply to something that doesn’t make any sense... and there was no reason to as the old reply worked fine. If it ain’t broke don’t fix it.
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🎶 Blame Canada 🎶
(@TightOff) reported
@googlenest You didn't read my message, apparently. Also reinstalling the Home app didn't fix it. I'm even using one of your phones to do this. So now what do I do if I don't have another device to go thru this setup on, since I can't use my computer anymore?
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laur
(@luthorscoulter) reported
@googlenest Yes the same thing happens on both casting from the app and using voice commands. I have tried unlinking and relinking my Spotify account through the Google Home app which worked at first but then it started again. Could it potentially be due to a poor wifi connection?
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Jesse Proudman
(@jesseproudman) reported
@googlenest I don't believe it's a local issue. This has been a persistent issue using the web site and app for quite some time.
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Jim
(@JimBenis) reported
@googlenest @TukkaBag Any updates to this? I am also having the exact same problem
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Sergio
(@schiodo3) reported
@googlenest I have two nest cameras on a nest account, I can no longer access the cameras, by app or web? Please help.
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Gabriel Braña
(@gabrana_1959) reported
@googlenesthelp setting up a new nest wifi point I get an error “no internet signal”. I did it with google home app and all the previously steps were correct. I put the point one meter from the router. I had the new nest wifi working in my phone and I checked the nest wifi ok
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Ross
(@Ross_A_Sims) reported
@googlenesthelp can you help me understand something? when I ask my Google Home hub to shuffle music by an artist why does it default to YouTube and not YouTube music? It tells me there's nothing available on YouTube. I don't think of "shuffle" as a video word.
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John Zabroski
(@johnzabroski) reported
@googlenest I was assuming this was an NHL issue. Their website implies Android 5.0 or later is minimum phone requirements, and that Chromecast is allowed. But every year @NHL breaks things. I have been on hold on their 1-800 number for one hour.
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Edan Clay 🇺🇸
(@EdanClay) reported
@madammarsh @Suavebones @googlenest 70 is impossible to sleep. It wakes me up in a bad mood EVERY MORNING. Luckily I can turn it back down from my phone. But “smart” isn’t smart if it won’t do what you ask.
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