Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@StruckNasty1) reported
@googlenest @googlenesthelp I have tried@and tried to migrate accounts and this **** is not working. What’s the deal
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Alex Flores
(@floq) reported
@googlenesthelp have an issue with my Nest Thermostat. It will not detect any wifi. Have reset the unit multiple times without amy success.
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Marcus ******
(@marcusdiddle) reported
@googlenesthelp I’d say approximately two weeks ago. I’ve rebooted my Nest Secure, as well as my and my wife’s iPhones and Watches. Turned Home/Away Assist off and on. But again, multiple people are having this issue and it started for them about the same time (1-2 weeks ago).
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Phil Larsen
(@LarsenPhil) reported
@googlenesthelp The issue is still happening to me. The buds connect when in the case. It isn't all the time.
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Richard Harms
(@Fly_fisher_77) reported
@googlenesthelp my nest thermostat was sent to the wrong address, and neither your chat or voice support is willing to fix the issue, please help!
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fiona obrien
(@fionaobrien01) reported
@googlenesthelp, hoping you can help, seems to be an issue with Google playing RTE radio stations on Tune in via Google. On the display, it brings up TuneIn and plays the "TuneIn" and then tries to load the station but then stops. It will play any other stations....please help
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MichaelM🇺🇸
(@Planeguya223) reported
Why does? @googlenest throttle my speed down in the new Pro hub from my main internet provider.
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Michael Mathews
(@_M_Math) reported
@googlenesthelp my nest thermostat can’t find any networks available in house? All my other devices have no issues. Is there some problem with the unit locating Wi-Fi?
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𝔧𝔴𝔰𝔦𝔡𝔡𝔬𝔫𝔰
(@jwsid) reported
Contacted @googlenest for a nest doorbell chime I need replaced because it broke. They said they can't help me out of warranty but I can buy it at a retail store. When I asked what stores can I buy it from their reply, "we don't know." The answer: no stores sell it. LOL 🤪
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roopesh CHINNAKAMPALLI
(@roopesh_reddy) reported
I finally upgraded my router at my home and now I can feel the real internet speed from ISP. I was blind sided these that my internet speed is slow and somehow it’s with the ISP. Upgraded from @geteero to @googlenest WiFi Pro6E Both products are great 👍🏼
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Ryan
(@StruckNasty1) reported
@googlenest @googlenesthelp fix my next and google home@so they work. Have never had this many problems trying to add new cameras
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Cynthia Simon
(@Cinsike) reported
@googlenesthelp I had a friend help me bc I couldn’t get the appropriate help I needed after wasting hours of my time. Thank god I wasn’t killed! Horrible customer service #TargetedIndividual #gangstalking
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Jayden Kearns
(@Jasdfgsdfgsd) reported
@googlenesthelp still not working
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Ben Savage
(@savagebeast488) reported
.@Google and @googlenest have some real account management issues, and their customer service falls flat. Hours of my life wasted on issues they've created, only to most likely have to trash some of their otherwise perfectly functioning devices.
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Ben Savage
(@savagebeast488) reported
@Google and @googlenest have some real account management issues, and their customer service falls flat. Hours of my life wasted on issues they've created, only to most likely have to trash some of their otherwise perfectly functioning devices.