Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
London, England 2
Franklin, MA 2
Dallas, TX 1
Hackney, England 1
Leicester, England 1
City of Westminster, England 1
Perkasie, PA 1
Redwood City, CA 1
Lawrenceville, NJ 1
Genoa, Liguria 1
Bad Sobernheim, Rheinland-Pfalz 1
St. Catharines, ON 1
Huntington Beach, CA 1
Mississauga, ON 1
Ruther Glen, VA 1
Lormont, Nouvelle-Aquitaine 1
Newcastle upon Tyne, England 1
Pleasanton, CA 1
Troy, MI 1
Edinburgh, Scotland 1
Shrewsbury, NJ 1
Rockford, IL 1
Tucker, GA 1
Kitchener, ON 1
Windsor, ON 1
Ludwigsburg, Baden-Württemberg Region 1
Atlanta, GA 1
Boston, MA 1
Wyandotte, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • robobru44 rob dev (@robobru44) reported

    Hey @googlenest thanks for the poor choices when wanting to renew my camera subscription. You offer either a basic useless Event Based or Continuous recording for an unbelievable $160 per year. Only 2 choices. Rip off since the Google takeover. Subscription cancelled !!! #shame

  • RachelMarla Rachel (@RachelMarla) reported

    The WORST part of owning a @googlenest is this stupid “Seasonal Savings” that you don’t choose that randomly DROPS your heat to nothing as though Google knows best. Sorry, when it’s 29* outside i don’t want that temp INSIDE. In true Google fashion opting out is impossible to find

  • DrDavidGHunter David G. Hunter MD (@DrDavidGHunter) reported

    @googlenest @DrConstanceWest Hello I contacted you as well in a separate tweet for the same problem.

  • tone_e_manzo Tony Manzo (@tone_e_manzo) reported

    @googlenesthelp Hello, I need help with my nest extremely frustrated my nest won’t connect to WiFi. I reset the nest and rebooted my router still not working. PLEASE HELP!!!

  • mrbagpuss1973 Ross baggaley (@mrbagpuss1973) reported

    @googlenest Every 2 days the nest 2 looses connection to the wifi yet my other nest 1 has never had one issue.6 months min the has been occurring to my daughter so unable to use for alarms for school etc. #poorproduct @googlenest

  • dknotnot7 Dinesh Kumar (@dknotnot7) reported

    @googlenesthelp have been trying to get a replacement device for a faulty nest thermostat since Nov 2020, but no help. Horrible support!! 2-0622000031336

  • DrDavidGHunter David G. Hunter MD (@DrDavidGHunter) reported

    @googlenesthelp Hello, I am unable to log into the nest app, but can login on the website. Is there a problem centrally or is this just us? Tried multiple phones, restarting everything, deleting and reinstalling the app, but it just hangs when first opening the app before login.

  • ilana_habib Ilana Habib (@ilana_habib) reported

    @googlenesthelp trying to set up an account for my mom and getting the spinning wheel of death after entering her address. Any thoughts on how to fix?

  • Docsaidit Doc (@Docsaidit) reported

    @googlenest Unfortunately not. Still many issues with combining Google Tv with Nest Devices within a group. E.g. delays in the next song coming on; or the song starts playing too loudly, then quiets down; or I have ask several times to play music before it does.

  • dknotnot7 Dinesh Kumar (@dknotnot7) reported

    @googlenest have been trying to get a replacement device for a faulty nest thermostat since Nov 2020, but no help. Horrible support!! Case: 2-0622000031336

  • stuartclennett Stuart 🏋🚴‍♂️🏇📷 (@stuartclennett) reported

    @googlenest No subscription, just my own collection. I have Google Home Mini & hub. The problem is that your apps prioritise selling subscriptions and advertising, and almost ignore uploaded music.

  • KrisSiegel Kris Siegel (@KrisSiegel) reported

    @starbreiz @googlenest Right? It’s pretty random for me. Sometimes it’ll work fine for 2 months and then it has me re-login. Then sometimes it’ll do it twice within a week. I don’t understand.

  • JinDenver *sigh* It’s Jason🌹 (@JinDenver) reported

    @googlenest Bingo! It was "offline" for like 3 weeks and I couldn't do anything to get it reconnected. So I removed it from the app and am trying to re-add it to the app to make it function w/app (and Google Asst/Siri controls).

  • starbreiz starbreiz (@starbreiz) reported

    @googlenest It started 2-3 weeks ago asking me often to re-login. I'll try reinstalling the app, iPhone is the only place I use it from :)

  • AKtech2021 AK (@AKtech2021) reported

    @googlenest You failed to fix the 5ghz issue , every user who bought the chromcast got this issue

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