Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 2
Plymouth, MA 1
Fruita, CO 1
Columbia, MO 1
Dodge City, KS 1
Atherton, CA 1
Nashville, TN 1
Portland, OR 1
Atlanta, GA 1
Staten Island, NY 1
Berthoud, CO 1
Brooklyn, NY 1
Edmonton, AB 1
Maple, ON 1
Richmond, BC 1
Phoenix, AZ 1
Columbus, GA 1
Painesville, OH 1
Ann Arbor, MI 1
Cibolo, TX 1
Bellport, NY 1
Aitkin, MN 1
City of Minneapolis, MN 1
Piscataway, NJ 1
Los Angeles, CA 1
Pisa, Toscana 1
Chandigarh, CH 1
Palo Alto, CA 1
Scranton, PA 1
Ozark, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • uk_garyb Gary (@uk_garyb) reported

    @googlenest It’s in the bin now, it’s constantly just stopping playing anything from Spotify or radio (BBC or Virgin via Tunein) there’s mega (locked) threads on the issue on the nest community, seems to have never been fixed

  • inskee_m skeep (@inskee_m) reported

    @googlenest yo I need help with a device

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest Also have turned off smoothing on the TV as this can apparently be an issue as well. But overall, pretty disappointed unfortunately

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest Yes. It happens on multiple apps. Certainly on Hulu. Sometimes on HBO Max, somtimes on others. Started when we bought the new Chromecast w Google TV. Had an older chromecast that had no issue before. Have reset the device and unplugged device and tv.

  • FoxFreemanXV Gordon. (@FoxFreemanXV) reported

    @googlenest I'm unsure exactly what troubleshooting I can do that would be specific to this error as it works with any other light-based command I've tried.

  • worldofbastards JCB (@worldofbastards) reported

    @googlenest No. I must now make public amends by admitting my phone's wifi wasn't on. Home app never boasts superlative uxp, but today was not an example. Put it down to post-celebratory torpor. Many thx for prompt response.

  • csoumare88 Cheick Soumare (@csoumare88) reported

    @googlenest I have 3 wifi point in a 1 level house and still experiencing connectivity issues. How is that possible? I tested my modem I turned and it's getting 434mbps how can I not stream @NFLRedZone1 in peace???? Help now! @Google this cost 2 expensive for whack internet

  • internetbelg 🌲 Cedric 🌲 (@internetbelg) reported

    @googlenest Yep! I used this way of logging in a couple of times in the past with other tv's and never had an issue. This Chromecast is a brand new one though. Just a normal Gmail account indeed. If I cast by phone it works fine by the way, but I'd prefer the convenience of a working app.

  • techmedic RODRÍGUEZ (@techmedic) reported

    @googlenest @googlenesthelp Folks, you messed up the Nest Apple TV app. Once an account is migrated from nest to googlenest/home i am unable to login to the Nest Apple TV app. Its ridiculous that you have not fixed this. Extremely disappointed in this product.

  • fernandokreutz Fernando Kreutz (@fernandokreutz) reported

    @googlenest This is a new unit and I noticed issues right away. I have found a few forum posts with the same type of issues. Seems that the issue is not evident when playing Dolby Digital content but it is on PCM

  • qualeboy Karl Billington (@qualeboy) reported

    @google @googlenest. If your won’t fix your product in a reasonable time (3 m+), then why not offer a subscription discount? My tweets and reviews have lost you many £1k in sales, a simple discount won’t fix the problem, but at least I will not feel I am being ripped off.

  • tillylouise 🌸🌈💫 nats (@tillylouise) reported

    @googlenest please can you assist me with a DM I have sent you regarding an issue with my google nest outdoor IQ camera?

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp We had the same problem! Our bedroom is usually colder so we ended up closing the vents in other rooms and bought a Nest temperature sensor for the bedroom so Nest can turn on/off based on the sensor reading. Also looked into some smart vent options but none of them looked great

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp Also was looking into building my own smart vent and make some api calls to Nest. Doesn't seem too hard but getting the vent that can open/close through some motorized mechanism is a problem

  • DDEdge78 Daniel D Edgington (@DDEdge78) reported

    @googlenesthelp Your chat support is not working, it keeps saying try again later

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