Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Torrey
(@t_cardinalli) reported
@googlenest Please fix your doorbell app. I have the premium version yet no videos ever replay, only thumbnails. Always loading, good tool but you guys can do better when it comes to peoples safety.
-
Jeremy
(@JEREMYArmbriste) reported
@googlenesthelp I have a nest learning thermostat and for some reason, it has lost the ability to see wifi. I have 2 in my home, the second one is fine. I tried resetting the wifi, the device, and everything else I can think of. Please help me reconnect it.
-
(((DJAnyReason)))
(@DJAnyReason) reported
@googlenesthelp @TPLINKHelp Last few days, when I ask my Google Nest speakers to turn on or off Kasa devices they do so without a problem, but then say "Sorry, I couldn't reach TP-Link Kasa" Seems like some sort of communication problem between Google Home/Nest and TP-Link Kasa?
-
Claudia Bronzeworth
(@JusPrettyMe) reported
I hate I bought this #GoogleNest ****. The cameras are offline way too fkkn much. The thermostat fkkd up my system and I had to have my home warranty ppl replace it. I ONLY like the hub. The rest of this **** pure trash.
-
Sarah Katz
(@sarahdkatz) reported
@googlenesthelp I think the last iOS app update has a problem. Both the iPhone and iPad apps are suddenly doing the spinning circle thing frequently and/or freezing entirely when I try to go to specific times in the available video footage. Didn’t do this before the update.
-
JU51LNS
(@JU51LNS) reported
Hi @googlenest your cameras are security devices, but when the speed to your servers is so slow despite solid internet connections, it just buffers, it makes them pretty useless. As I am paying for this service, I find it unacceptable
-
Scott Eisenberg
(@rscotteisenberg) reported
The @googlenest Nest thermostat is the only piece of recent technology that I truly hate. It’s always doing something opaque. Our contractor installed it with a new ac system and it’s always been terrible.
-
Nick Bartelloni
(@NBartelloni) reported
@googlenesthelp It is a Nest learning Thermostat. Only error is “w5” and it cannot find a wifi. I have another nest and it works perfect.
-
Matthew Badowski
(@Badow723) reported
@googlenesthelp the nest app keeps freezing after only a few minutes of viewing our cameras, I matter which device we use. Please help
-
huckleberry finn
(@laelapsthedog) reported
@googlenesthelp just have to say your team may be a bunch of monkeys because your software is true bullshit and you don't offer comprehensive refunds for your products. **** your collective mothers.
-
Debbie
(@DebbieNiblett) reported
@googlenest when are you going to fix the issues with Nest switching to eco when I leave the house, but not switching back when I return
-
Nick Bartelloni
(@NBartelloni) reported
@googlenesthelp my nest thermometer will not connect to wifi and I’ve reset it 10 times. Very frustrating. Please help!
-
Chris Davis
(@cdavis218) reported
@googlenesthelp Sure - it’s not working. Thermostat blinking red. Charge. Says put back on base unit then says needs to switch off to charge. Heatlink not working at all. LEDs only light up when plug in usb charger
-
ADAM PILLER
(@AdamPllr) reported
Trying to set up a new #googlenesthome has been the most frustrating experience…. Won’t connect to wifi + have done all trouble shooting. I guess I have a nice $100 paperweight now @Google @googlenest #googlenest probably returning it tomorrow.
-
Luis Vihern
(@LuisVihern) reported
@googlenest i need help