Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • inskee_m skeep (@inskee_m) reported

    @googlenest yo I need help with a device

  • jordystobbe_ Jordy Stobbe (@jordystobbe_) reported

    @googlenest hello! When I’m trying to change the time settings on my google nest hub for the nightmode it won’t change. It stays stuck at 22:00 and shuts down at 06:00. Is there a solution to this problem?

  • carlopaixao Carlos Paixão (@carlopaixao) reported

    @googlenest Right, that basically means that nobody after that deadline can sign into Android TV app. Do you plan to fix this?

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp Also was looking into building my own smart vent and make some api calls to Nest. Doesn't seem too hard but getting the vent that can open/close through some motorized mechanism is a problem

  • isercukierman Iser Cukierman (@isercukierman) reported

    What’s going on with @googlenest? Seems that when I combined it with my @Google Home account, it doesn’t respond to temperature changes I make on the app. Anyone else having that issue? @googlenesthelp

  • _RaeSkywalker Rae✨ (@_RaeSkywalker) reported

    @googlenest It works fine on its own app. I got the device to show up before on my Google home app but it never really connected so that’s what I was trying to fix but I guess I broke it more lol

  • Vilosa_Guardia Mint 🔞 (@Vilosa_Guardia) reported

    @googlenesthelp No need, the device is in the trash. It no longer worked with our indoor chime.

  • KrisWD40 Big Time Kris (@KrisWD40) reported

    @googlenest No, there is no solution provided, just a bunch of people all saying they are having the same problem.

  • ChrisNieveen Chris Nieveen (@ChrisNieveen) reported

    @googlenesthelp I’m having issues with my Nest thermostat connecting to Wi-Fi. It never finds any network to connect to. Other devices connect fine. Rebooted the router with no luck. Reset the thermostat with no luck either. The network is a 2.4Ghz network Any help would be great

  • internetbelg 🌲 Cedric 🌲 (@internetbelg) reported

    @googlenest Yep! I used this way of logging in a couple of times in the past with other tv's and never had an issue. This Chromecast is a brand new one though. Just a normal Gmail account indeed. If I cast by phone it works fine by the way, but I'd prefer the convenience of a working app.

  • DavidAmerson5 David Amerson (@DavidAmerson5) reported

    @googlenesthelp My Google nest e thermostat will not connect to the network! I see that this is being an ongoing issue for others as well. Is there a resolution to this problem. I hate to know I wasted almost $200 on this product!

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp We had the same problem! Our bedroom is usually colder so we ended up closing the vents in other rooms and bought a Nest temperature sensor for the bedroom so Nest can turn on/off based on the sensor reading. Also looked into some smart vent options but none of them looked great

  • FoxFreemanXV Gordon. (@FoxFreemanXV) reported

    @googlenest I'm unsure exactly what troubleshooting I can do that would be specific to this error as it works with any other light-based command I've tried.

  • fernandokreutz Fernando Kreutz (@fernandokreutz) reported

    @googlenest This is a new unit and I noticed issues right away. I have found a few forum posts with the same type of issues. Seems that the issue is not evident when playing Dolby Digital content but it is on PCM

  • DDEdge78 Daniel D Edgington (@DDEdge78) reported

    @googlenesthelp Your chat support is not working, it keeps saying try again later

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