Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Spring, TX | 1 |
| Blain, Pays de la Loire | 1 |
| Paris, Île-de-France | 3 |
| Sale, England | 1 |
| Veneux-les-Sablons, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| London, England | 1 |
| Évry, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Roissy-en-Brie, Île-de-France | 1 |
| Murcia, Murcia | 1 |
| Le Cellier, Pays de la Loire | 1 |
| Bogotá, Bogota D.C. | 1 |
| Creston, BC | 1 |
| Gennevilliers, Île-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Castres, Occitanie | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Barrett (@PaulBarret18256) reported@Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail
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Melody Catchpole (@MelodyCatch) reported@madebygoogle So i DM you as requested but you still haven’t solved my problem - where in the uk can i get a new thermostat so i dont have to replace my whole system? Awful product @madebygoogle @googlenesthelp and even worse customer service!
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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JOHNNYJET🇺🇸 (@JOHNNYJET3) reported@brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.
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abhishek gupta (@guptab02) reported@googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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Shaggy Scurge (@ShaggyScurge) reported@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
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John&Neen (@john_bingman) reported@googlenesthelp @madebygoogle Nest down, I’m not the only one complaining
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Rob Williams (@codeslubber) reported@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
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Lufifi (@lufitoom) reported@googlenesthelp @YORKIE007 Fix your status page ffs.
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Dustin 👌🏻 (@0xDustinP) reported@zerohedge @googlenest @Google Well this sure looks bad.
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Legoboy2002 (@Legoboy20021) reported@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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Carlos Moreno (@carlitosjmoreno) reported@googlenesthelp Hello, I'm having issues with my nest thermostat. It doesn't connect to wifi. I tried all the troubleshooting suggestions but no success. Can you please help me out? Thanks.
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Don J. Rude (@_RudeDude) reported@stevemerckel @GoogleHome @googlenesthelp I had to scrap my old (v1?) Chromecast a couple of weeks ago. It just would NOT show up with full config/control in the home app. I even tried installing some janky old revision of ho.e-wifi configurator, still failed. Now it's in the trash