Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1
City of Hazel Park, MI 1
Macomb, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • I_S_H_Y_ .:ISHY:. (@I_S_H_Y_) reported

    @purpleparrotuk @googlenest I made them aware of the issue on the 11th April. They keep telling me the same, that it’s being looked into. So frustrating, paid for 24/7 cloud recording but can’t view the footage as the app is broken.

  • DumpwoodyTea Dumpwoody (@DumpwoodyTea) reported

    @googlenest thanks for destroying a once good product. The new wireless cameras along with the app and usability is just trash. Nest was amazing until you took it over

  • BlazingEyes BlazinEyes ✊🏽🗽 (@BlazingEyes) reported

    Do you think ERCOT is controlling our @googlenest thermostat temperatures here in Texas? Its funny how the temperature keeps being raised to the temperatures that they are telling Texans to move their thermostats to, to avoid the system shutting down

  • I_S_H_Y_ .:ISHY:. (@I_S_H_Y_) reported

    @purpleparrotuk Are you still getting fobbed off by @googlenesthelp with the whole Nest App? It just doesn’t work..they’ve broken it & constantly tell me via email that they’re looking into it. So frustrating.

  • dicciardi Joe Ricciardi (@dicciardi) reported

    @googlenesthelp hi, we have a nest hub max, it works great, however I have YT premium, which plays on all our other devices but not this. It let's me choose songs & skip but still plays adverts. Ironically the adverts are for YT premium which I've already paid for! Please help!

  • runway0624 Vitto (@runway0624) reported

    @googlenesthelp Hi. My brand-new Nest Hub 2 is very slow and laggy. Seems like a common problem. Is there any fix for this?

  • POBTECH POBTECH (@POBTECH) reported

    @googlenesthelp Hi @googlenesthelp My issue is with the google home app, which affects all of nest assistant products as i can no longer control my ceiling fan and light. Not sure if the home team has its own support.

  • londonjohnp John London (@londonjohnp) reported

    @googlenest how is it possible that my ancient Honeywell thermostat lasted 30 years without breaking and my ‘smart’ nest thermostat is broken after 2 years?

  • spinnerzmedia Spinnerz (@spinnerzmedia) reported

    @googlenest is there a solution for the Nest speakers setup as a stereo pair? The delay when connected to a computer is exrteme and this problem has been around for so long! Thanks!

  • subwayslashee Brandon (he/him) (@subwayslashee) reported

    Cool life hack! If you're a paid @youtubemusic subscriber but still hear ads on @googlenest you can reach out to technical support and get stuck in a neverending nightmare loop where nothing is resolved because you keep getting passed back and forth like a party favor.

  • Spectre_Sam SpectreSam (@Spectre_Sam) reported

    @googlenesthelp Looking for some help here. Nest thermostat been working great and wake up this morning now cannot get it to connect to wifi. Tried rebooting, resetting, other wifi devices work, and restarted all network devices and still nothing.

  • wesnichols Wes Nichols (@wesnichols) reported

    Example of M&A (dis) integration: @Google screwing up @googlenest. Forcing loyal Nest users to migrate to a 1) an additional app 2) inferior app to Nest is arrogant, inconvenient, bad decision. Not unusual for acquirers to f’up great products. Google has done it here #nest

  • runway0624 Vitto (@runway0624) reported

    @googlenesthelp No improvement after rebooting. Doesn't seem to be a territory restriction, as other users in Nest markets are also experiencing the same lag issue as shared on Reddit and reported on tech sites.

  • LuckyXV ✨Big Ken✨ (@LuckyXV) reported

    @googlenesthelp No. It did randomly go offline again yesterday. A few minutes later it was back online.

  • DaveIsGreat71 Dave Is Great (@DaveIsGreat71) reported

    @googlenest Am I doing something wrong? If I want to cancel my alarm on my Nest Hub by clicking on the alarm I set, it takes me to a page where I have to scroll down for an endless amount of time before I get to my set alarm to cancel it.

Map Check Current Status