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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • oneofmany654
    Lisa Jensen (@oneofmany654) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.

  • _RudeDude
    Don J. Rude (@_RudeDude) reported

    @stevemerckel @GoogleHome @googlenesthelp I had to scrap my old (v1?) Chromecast a couple of weeks ago. It just would NOT show up with full config/control in the home app. I even tried installing some janky old revision of ho.e-wifi configurator, still failed. Now it's in the trash

  • guptab02
    abhishek gupta (@guptab02) reported

    @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

  • LuvAndBball
    Teah ❤️⛹🏽‍♀️ (@LuvAndBball) reported

    @googlenesthelp hello! I have a friend in need of assistance with his nest thermostat. Could someone help!?

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • Farr351226
    Beef Jerky (@Farr351226) reported

    @cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help

  • DawggedSoftware
    Dawgged (@DawggedSoftware) reported

    @zerohedge @googlenest @Google You realize websites have security measures when someone does failed login attempts right? Imagine how many people tried the login after the initial screenshot...

  • rentmygeek
    Jerry Harvard (@rentmygeek) reported

    @googlenesthelp @YORKIE007 Wrong status page.. still down.

  • jimmy071125
    Jimmy (@jimmy071125) reported

    @googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I don’t live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.

  • GlendaleBorn
    Prince Adam of Eternia (parody) (@GlendaleBorn) reported

    Google Nest thermostat is such a POS product, I fkn hate it. App never works right and support won’t help. I regret buying it. I thought Google would stand behind their products, but no. $280 wasted. 🖕 @googlenesthelp

  • Backflip25
    Bryan (@Backflip25) reported

    @googlenesthelp My Nest Mini 2 seems to have broken completely. When ask it to play a playlist from my @Spotify Premium it plays some other random playlist. It's made playing songs on it almost impossible. Ive already unplugged it, factory reset it & deleted & reinstalled it

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest your hardware is nothing but less than a piece of ****.

  • JOHNNYJET3
    JOHNNYJET🇺🇸 (@JOHNNYJET3) reported

    @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

  • KariArayot
    KariArayot כארי (@KariArayot) reported

    Since @Google tookover @googlenest the service is garbage.

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