Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

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  Phil Humphris (@PhilHumphris) reported 1 minute ago

  @googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.

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  Raymond Snijders (@rsnijders) reported 1 minute ago

  @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

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  Area Man (@lheal) reported 4 minutes ago

  @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

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  Connor Skorupski (@ConnorSkorupski) reported 4 minutes ago

  @googlenesthelp My account has been hacked I need to get into my account please help

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  Kevin (@McNamara_Group) reported 4 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

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  M A X 1 3 8 2 .com (@MaxModz1382) reported 9 minutes ago

  @zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them

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  Aron Croft - Hidden ADHD (@aroncroft) reported 9 minutes ago

  @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini

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  Nigel Hobden (@NHNTweets) reported 12 minutes ago

  @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

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  Zachary Perez (@perez_zach59761) reported 13 minutes ago

  @looplunchrun @googlenesthelp Had this issue; TysonNerd1 on X sorted it.

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  CC (@TheDocsPond17) reported 19 minutes ago

  @googlenest is there an issue going on with the app?

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  🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported 19 minutes ago

  @googlenesthelp @looplunchrun Nest is down; the status page is wrong.

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  ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported 21 minutes ago

  @googlenest what is going on? I can’t login

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  Phil Humphris (@PhilHumphris) reported 25 minutes ago

  @googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!

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  Lisa Jensen (@oneofmany654) reported 25 minutes ago

  @p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.

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  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 28 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.