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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • justinjharman
    JJH (@justinjharman) reported

    @googlenest what is wrong with your product? Will not let me login after restarting the app and my phone. feel super safe with your product, not working and me not being able to monitor my house.

  • Ceedizzy1
    cesar (@Ceedizzy1) reported

    @googlenesthelp I need help, my nest thermostat lost wifi and I did everything and can't get it to work again. The thermostat works but no wifi connectivity. Did a reset , reset account connections, rebooted modem and router. PLEASE HELP!!

  • nindienation
    Nindie Nation (@nindienation) reported

    If you built a thermostat that can no longer change the temperature, did you build the worst thermostat ever designed? Because @Google @googlenest is disabling my Thermostat any day now that we installed when building our house in 2015.

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @googlenesthelp I did and was ZERO help. Just make gemini work.

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!

  • Legoboy20021
    Legoboy2002 (@Legoboy20021) reported

    @googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?

  • YikesThisWorld
    Denise (@YikesThisWorld) reported

    @GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, I’m done. All 4 will be replaced with competitors. #GoogleNest

  • huntley
    huntley (@huntley) reported

    Dear @googlenest, Received your email. I will not participate in your eshittification of what once was great tech. That you can't figure out how to run a proper business model while supporting your current user base is not my problem. Meanwhile my 40+ year-old, totally reliable, mercury thermostat awaits. Glad I kept it.

  • amyalkon
    Amy Alkon (@amyalkon) reported

    @hamids @googlenest @Google Is there a way to downgrade from this pile of ****?

  • Adrock318
    Adrock (@Adrock318) reported

    @googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?

  • DeadlyDraws
    TWNPKS • Open For Commissions (@DeadlyDraws) reported

    @googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this

  • WOsloop_ORD
    Bill Dixon (@WOsloop_ORD) reported

    @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

  • kdaimati
    Saeid Kdaimati (@kdaimati) reported

    Thank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.

  • ahails
    𝐇𝐀𝐈𝐋𝐒 (@ahails) reported

    What’s that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp

  • ellenberlin
    Ellen Berlin✌🏼🦞✡️🌍☀️⚾️🇺🇸 (@ellenberlin) reported

    @googlenest could you make it any harder to remove a NEST from an account!?? Pls help! 🙏

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