Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1
Westerville, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • simonrraseley Simon R Raseley (@simonrraseley) reported

    @googlenest I'm in the USA, everything else is fine, I just thought it was an interesting glitch.

  • mariam05581696 mariam (@mariam05581696) reported

    @googlenesthelp My thermostat is displaying the following message: Your thermostat has a problem and is unable to connect to Wi-Fi. I have restarted my thermostat however this hasn’t worked. Thank you.

  • Mynus64 Mynus64 (@Mynus64) reported

    @SmartThingsBeat @googlenest @smartthings Wish my Nest Detects migrated over so I could use automation with them. However they would probably need to move the Nest Secure too. Oh well, maybe in a patch down the road.

  • d_viebran1 Derek (@d_viebran1) reported

    @googlenest @googlenesthelp Is there an issue with the Home App? All my devices are not working and now the app won’t work.

  • 024Serge Serge (@024Serge) reported

    @googlenesthelp Please help me. My case # is 8-0486000030898. I really need my camera for my drive way. I sent you a PM. Thanks!

  • EXS2124 Edison Stewart (@EXS2124) reported

    @SmartThingsBeat @googlenest @smartthings Kept getting error messages, even in the Nest app, but tried again and it now works. Tks.

  • hotpinkcherry charitie jane (@hotpinkcherry) reported

    @Google @googlenesthelp hello can someone help me access my gmail its important, and no your recovery page was most definitely not helpful.

  • simonrraseley Simon R Raseley (@simonrraseley) reported

    @googlenest I can play it on anything, phone, nest hub, chromecast, no problem.

  • Kenneth050881 Ken Hickey (@Kenneth050881) reported

    @googlenest Yes I'm using a Google Nest Mini which I purchased as a Christmas present in Australia. I have contacted your support team 3 times and they have said they cannot help.

  • tshirts2print Tshirts2Print.com (@tshirts2print) reported

    @JonSchaaf99 @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.

  • injured420 🇨🇦Injured420 (@injured420) reported

    @googlenesthelp Sitting before the notification that my cam was down watching online without any problems. I've unplugged both the router & cam. Shows video history but nothing live.

  • mariam05581696 mariam (@mariam05581696) reported

    @googlenesthelp I have a wifi connection issue with my nest thermostat. Can you please give me some advice to help. Thank you.

  • ChizEWiz 1.20.21 is my Fav Number (@ChizEWiz) reported

    @googlenest It is fully wired up and professionally installed but we keep getting an E74 error. Happens every 3 days. So then we have no heat. Furnace is fine. We had to pay for HVAC as well so we will be taking it out and putting back up our old thermostat. This is ridiculous

  • RichardBaehr Shore Thing Computer (@RichardBaehr) reported

    @googlenest three weeks later and 5 hours of phone calls and chats and the best advise I get is go to Home Depot buy a 30.00 thermostat send us the Bill and return the faulty one to us. You guys better get your act together as I’m. Or the only one complaining how poor your CS is

  • dougransdell Doug Ransdell (@dougransdell) reported

    @googlenest Just went offline again. I don't see any status lights, but there's another camera right next to it pointed in a different direction (and plugged into the same outlet) that's online and working just fine.

Map Check Current Status