Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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will
(@c_boddicker_) reported
@lri @orenjacob @googlenest It does take an unconscionably long time to load. I actually use Nest with Homebridge, so I can control it with Siri, which is surprisingly nice. My only real gripe is that the Nest algorithm is a miserly, judgmental, passive-aggressive dad; always secretly turning down the heat.
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Venom_Hackers☠️
(@Daybellesse) reported
@renaasi @googlenest Kindy send me direct message to help recover your account
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Zhen
(@hua2501) reported
@googlenesthelp My nest have network issue . We try everything we can try ! But still issue . And I checked all the information, it mean it’s your nest technically problem ! Could you send me the replace one . Thank you
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D:\wight
(@_MightyPotato) reported
@googlenesthelp My issue is with Pixel Buds, not Nest.
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raphael
(@raphalph) reported
@googlenesthelp my nest thermostat is not finding my wifi whatsoever. i have tried restarting it, tried restarting my wifi modem, tried connecting to my wifi using other devices and it finds them perfectly fine, i tried a wifi hotspot. nothing works, how do i fix this?
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Stephen Fiedler
(@seeitbelieveit) reported
@googlenesthelp why does the nest app keep turning on heat and upping the temperature I’ve set? Auto schedule is off. This is annoying and wasting heat/money. Please help.
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Denise Billings
(@NecieBillings) reported
@googlenesthelp I need help. Our @NestBot_ went off again last night. Awoke to a freezing house. It’s plugged into the wall now. How can I get a new one?
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A-A Ron
(@aar0nsadler) reported
@googlenesthelp Don’t worry @googlenesthelp, I’m already an hour and a half into talks with the support team. I don’t expect to fix the problem. Not because of anything to do with support help, they’ve been great, but simply because your product sucks.
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Penny Mathis
(@PennyMathis16) reported
@googlenesthelp My phone will not connect to the Nest thermostat. I have asked for help many times but no reply.
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the 0x king
(@mashfreak) reported
@googlenesthelp They are both model H1A. This issue has been going on for a couple weeks now on both devices
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Ashutosh
(@ash_ban) reported
@googlenesthelp This is more than 15 calendar days now. I didn’t install right away as I didn’t expect such a problem. Let me know how you want to help
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will
(@c_boddicker_) reported
@orenjacob @googlenest It does take an unconscionably long time to load. I actually use Nest with Homebridge, so I can control it with Siri, which is surprisingly nice. My only real gripe is that the Nest algorithm is a miserly, judgmental, passive-aggressive dad; always secretly turning down the heat.
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Dhawal Parmar
(@parmar_dhawal) reported
@googlenesthelp Could you please help me with my Google Nest thermostat...It suddenly lost connectivity to wifi and now it doesn't recognize any wifi networks..I followed all the troubleshooting steps and reset router and nest too but nothing works. Could you please look into it?
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Stephen Fiedler
(@seeitbelieveit) reported
@googlenesthelp Hi I don’t know what specific model - it was installed by electrician. The issue is this thing turns on and resets to higher temperatures even when within range. I’ve gone through all the troubleshooting and this shouldn’t happen. I just want it to stay within range. Pls help.
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@googlenesthelp hi, my thermostat recently keeps going offline (multiple times in a few days) despite wifi constantly working. The only fix so far is doing a factory reset. I have several other Google home devices with no issues - it’s just the thermostat. Please advise.
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