Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • KebabsRLyf Kyng (@KebabsRLyf) reported

    @googlenest easily one of the worst experiences in setup and configuration. 1. If it disconnects from wifi, have to remove device and add as new, redoing all the bs. 2. If it has the wrong heat source, can't change it in app. Have to redo setup bullshit again. So annoying

  • nairrajesh18 Rajesh Nair (@nairrajesh18) reported

    @MotormouthTim @googlenesthelp I have that exact same problem for which I contacted google 5 mins back. I had this problem 3 months back and they sent me a replacement. Now in 3 months that replacement have the same problem. It’s just a shiny piece of s**t

  • peymankaviani Peyman Kavi (@peymankaviani) reported

    @googlenesthelp Hello - My Nest Thermostat is not connecting to my home wifi. It was connected to wifi previously, but suddenly it gave me a message it cannot connect to wifi. I read all Nest hep material and watched Youtube video in regards to that but it is not working yet.

  • floq Alex Flores (@floq) reported

    @googlenesthelp have an issue with my Nest Thermostat. It will not detect any wifi. Have reset the unit multiple times without amy success.

  • avikenjale Avding K 🇮🇳 (@avikenjale) reported

    @sundarpichai @googlenest #GoogleNest #thermostat #PSEGMarketPlace I would be not be the first to raise this issue, however I experienced 3 times that Nest learning thermostat having issues purchased from PSEG marketplace. Two times I replaced because of battery didn't charge 1/2

  • nairrajesh18 Rajesh Nair (@nairrajesh18) reported

    @googlenesthelp I bought google nest in June 2022. In around December it stopped connecting to the internet. After spending 2 hours with the support they send me a new device. Now after 3 months same problem!! For such an expensive device it is so fragile! Very shameful.

  • jo_jwow jwow (@jo_jwow) reported

    @googlenesthelp Please help, my Nest 3 thermostat has multiple issues 1) doesn't hold any battery 2) shuts down on a loop 3) continuously disconnects from the wifi network (even when next to the router). I've tried all the troubleshooting suggestions. Newborn in the house. Help!

  • MarkEfp Mark (@MarkEfp) reported

    @generic5555 @madebygoogle I'm on my 3rd replacement @googlenest doorbell with flaking front. Rather than admitting the issue and fixing it, Google just continue to replace the faulty design with another unit with the same flaw, until the warranty runs out and then washes their hands of the problems.

  • fast_eek OOBIKWAY (@fast_eek) reported

    @googlenesthelp Had two nest mini’s for about 6 months. We also have Google doorbell camera and thermostat. We’re in the U.K. An internet search shows this has been a problem for a while that man at people are experiencing.

  • StruckNasty1 Ryan (@StruckNasty1) reported

    @googlenest @googlenesthelp fix my next and google home@so they work. Have never had this many problems trying to add new cameras

  • Database2000 Derek # 🇺🇦🐶🦊 (@Database2000) reported

    @googlenesthelp Hi. I live in Ireland. Unable to Play RTE Radio One for several days now on any Google Home device. tunein says it’s a google problem .. when will it be fixed?

  • StruckNasty1 Ryan (@StruckNasty1) reported

    @googlenesthelp Yea. Do you have a number to call? Have tried@to migrate accounts to add the new cameras and it’s not working

  • Cloudbear76 Bear (@Cloudbear76) reported

    @Google @googlenest ya may want to fix your emailing system… just got 6 emails all within a few hours telling me that my nest address will be changing. I changed my address months ago. There should be no reason for that many emails so late.

  • waal_luke Luke van der Waal (@waal_luke) reported

    @googlenesthelp If we could have a stainless steel one temporarily until the white ones are back in stock that would be better than the half-broken one that’s up there now.

  • LarsenPhil Phil Larsen (@LarsenPhil) reported

    @googlenesthelp The issue is still happening to me. The buds connect when in the case. It isn't all the time.

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