Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Enid, OK | 1 |
San Jose, CA | 1 |
Santiago, Región Metropolitana | 1 |
Santa Ana, CA | 1 |
Redwood Meadows, AB | 1 |
Cleveland, OH | 1 |
Miami, FL | 1 |
Los Angeles, CA | 1 |
Erkelenz, NRW | 1 |
New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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marc oxford (@MarcOxford) reported
@MatthewTraynor @googlenesthelp Same problem……
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Hugh McNish (@shugmcnish) reported
@googlenesthelp what's the issue with Google nest / home speakers not playing BBC radio stations?? Any help or update would be great
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Steve Galway (@galway_steve) reported
@googlenesthelp Again unable to play BBC radio any BBC radio on my Nest Hub. I reported this issue earlier this week and it appeared to have been fixed but it's happening again. All I get is this message. “I don't know but I found these results on search”
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❤️🐷❤️ (@LittleMissAspie) reported
@googlenesthelp Hi, we’ve had it for at least three or four years. It’s only done it a few time before but now the last two days running which is bad!
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DannyCan The Mix Medic aka Mr. Taco 🌮 (@TheMixMedic) reported
@googlenest my nest is displaying tomorrow’s forecast instead of today’s. I’ve tried everything. Help?
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Ou Liu (@oliu321) reported
@googlenesthelp Can you help with issue 5509000033812, I can't add a doorbell into my existing home, but I can add it to a new home temporarily created. Your support suggests me to delete 20+ devices I have on my existing home first, is there another solution better than that?
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𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️🌈🐺 (@Tomisatwitt) reported
@MrTPeppermint @googlenesthelp Yes mines gone down again...
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bluedotsparkle💙🌻🌊 (@angrybluedotfem) reported
@Google @googlenest the email you just sent out about Nest Secure is literal trash. I have a significant amount of devices including the Nest x Yale lock, which depends on the Guard. Is this going to break? If so, please inform your tech support and stop selling it !
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Ou Liu (@oliu321) reported
@googlenesthelp Yes, I still need help, but Twitter don't let me send DM at this moment, can you please take a look at that issue and have someone contact me? It was reported over the weekend and I had to ping you 2 times during the week already, no one updated me, I have to contact your support
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J (@JeremeySmith) reported
@googlenesthelp Hi. This issue seemed to have fried my old hvac unit so now I’m in the process of replacing it 😑😭
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Craig Kendall (@craigkendall) reported
Notified by @googlenest they won't support Dropcam after 4/8/2024 and offering a 50% coupon for non Nest service subscribers to replace. First @madebygoogle you have to resolve the issue that @GoogleWorkspace email accounts won't work with any newer Nest products. #stilldumb
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Shaun Chaitoo (@ChaitooShaun) reported
@googlenesthelp having problem with nest WiFi connection
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Sid Sadistic (@sidsadistic) reported
@Google @googlenest on april 8 2024 google is disabling the google secure system, offing a discount on their new ADT security system and forcing people to upgrade by DISABLING THEIR SECURITY SYSTEMS which are more than capable of working locally, yall are ******. #Corruption #wtf
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Jon Bloom (@JonBloom19) reported
@googlenesthelp I can no longer stream BBC radio Stations in the UK. Responds I cannot do that. What is the fix?
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Janelle Fennec (@JanelleFennec) reported
@googlenest @madebygoogle Got your email about dropping support for nest secure today. Will be switching to a company not associated with google, ring or simply safe. You ruined nest and will probably ruin ADT. Way to waste your consumers investment and **** on the environment in the process.