Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Vance (@NathanVance1) reported from Trophy Club, Texas@googlenesthelp Hi, I am in the USA. This has been going on for a year. I’ve fixed it before by doing a hard reset on the advice of your support before, but it only worked for about a month before the problem intermittently popped up again
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Ahmad Sajid (@ahmadsajid1989) reported@googlenest Sure, but from my understanding it's problem from the app side. Because I can cc with Netflix or from any other apps.
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Melody Catchpole (@MelodyCatch) reported@googlenest my learning thermostat has stopped working after just a couple of months. Flashing green light but blank screen. I’ve tried resetting it as suggested but nothing works. Help!
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bob (@xCael) reported@googlenest done over and over along with everyone else that has the problem. its the app, it needs to be fixed. everyone knows that except you guys it seems
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John Howie (@johnabhowie) reported@googlenest Just noticed a half hour ago. All other Nest devices are online. So the issue looks to be with the thermostat.
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Angie (@TauntannAnn) reported@googlenest I have tried that it says command error
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sandie (@sandiek) reported@googlenest yep. Never touched it. I just realized it did eventually stop, but I had the same issue last night. I'm trying to find another tv app with a livestream to test to compare. Far as I can tell it only shows up when casting (as opposed to native UI)
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John (@John85754737) reported@googlenest replacement nest thermostat worked fine for months .Today dropped wifi and will not find any networks. Same issue as old thermo. spent many hours over many days in June before you sent a replacement. I have restarted,reset,entered wifi name/pw. Help!
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David Kelly (@davidhkelly) reported@googlenesthelp how can the hot water show “off” on the app at a moment when it is set to on per the schedule ?? Have had nothing but trouble with this so far
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HairCutsDontLie (@HairCutsDontLie) reported@googlenesthelp My door bell failed and was replaced under warranty. I have the Gen 1 Nest Aware for $50/yr. I contacted support and told me the only option is to cancel my subscription and subscribe to the newer plan for the replacement which costs more. Terrible policy!
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Eddyc85 (@Eddyc85) reported@googlenest I've had issues with Chromecast for awhile but this particular issue has been going on for a week and it's right by the router.
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Jeremy (@kleppejm) reported@googlenesthelp Nest thermostat E lost WiFi connection and will not reconnect - “No networks found yet”. Bought in May 2020, issue started shortly thereafter. Tried resetting WiFi (home and on nest) and reset the nest itself. No luck. Hope you can help!
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Maheshshaha (@ShahaMahesh) reportedReally bad experience. Look like known bug of faulty network card which does not allow to connect to WiFi and do not recharge later. See sevaral complaints over the net. #googlenest
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bob (@xCael) reported@googlenest Everybody is having the problem not just me and I have no issues with casting any other app to any other place lots of complaints about this on reddit nobody can get Amazon prime to work properly even after uninstalling and re installing
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Andreas Rolén (@andreasrolen) reported@googlenest When saying "resetting" what I mean is that the error screen shows up i.e. "your Chromecast faced an error" or whatever it says, then it reset. Yes that's how it is setup. No recent changes to the router no..
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