Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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JapeDizzle
(@japersdizzle) reported
For the avoidance of doubt, this isn't reliant on my broadband speed, I have gigabit internet and I'm also seeing 15-20 minute latency on notifications of events happening at my other property where I have a nest ecosystem. Fix. Yo. ****. @madebygoogle @googlenesthelp
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WarzonePrez
(@WarzonePrez) reported
@googlenesthelp I don’t remember my last successful login, as I’ve always used the app and normally just opens the camera every time. I am in the US.
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Wes Mullins
(@WesMullins) reported
@googlenesthelp @davehariri I'm having the same issue @davehariri
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Eric Goebelbecker he/him
(@egoebelbecker) reported
@googlenesthelp I just reinstalled the app. Might as well, since I have to login at least once a week anyway. I wasn't aware I could use the Google Home app for Nest gear? Should I know that? Will I eventually have to?
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𝓒𝔬𝔲𝔯𝔱𝔫𝔢𝑦 ♥️
(@lashedupcoffee) reported
@poke_m0m @googlenesthelp We have the one the outdoor one and got it last may or June i think. The real issue we had was connecting it to a new wifi router and that took days
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WarzonePrez
(@WarzonePrez) reported
Having major issues trying to reach out to @googlenesthelp . My login credentials are not working and the reset password functions n is not sending an email to me. I can’t manage my camera or my account.
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Andy sheffield
(@yoda_sheffield) reported
@googlenesthelp my Google nest learning thermostat can no longer see wifi signals and will not find or reconnect to my wifi. Phones and other devices in my house nearby have no trouble seeing and connecting
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Covid-K1 Visa
(@wangchung2nite_) reported
@googlenesthelp hi there. Having an issue with my thermostat not finding any Wi-Fi networks. I’ve tried restarting my router/restarting the thermostat network connection and still no luck
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp for months now the next step and next ingredient commands don't work for my home. It just tells me about stores near by valled next step. When are ypu foxing this ling standing glitch?
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JapeDizzle
(@japersdizzle) reported
@MyTradingHandle @egoebelbecker @googlenest Thing is it's 23:29 here in the UK. Nobody is trick or treating here after 9pm. This shouldn't be happening here. Are they really going to say America's Halloween trick or treating is bringing the entire network to a crawl? Is Amazon/ring having this problem?
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp Ok. Done. Doubt it will do a thing since this sounds like it is a wide spread problem that been going on for months and months. I'm actually mad at how you all destroyed a device i liked using by this and by the constant ads on music
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Samuel Lester Atsu
(@LesterAtsu) reported
Need help to fix my issue @googlenesthelp
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Martin Law
(@Martin_Law) reported
@ChrisJefNorman @googlenesthelp Funnily enough i have had the same issue all day today.. System has been running for 3 years without a hiccup.. Holding heatlink works, but then i get H71 error soon after.
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Aniket Gangakhedkar
(@aniket2909) reported
@googlenesthelp I'm currently in Hyderabad, India and bought the device in USA 2 years ago. I tried unplugging the device for 5 mins and restarted but unfortunately the same issue. Please help further.
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red_tgz
(@RedTgz) reported
@googlenesthelp Nest Thermostat E no longer connects to wifi. I've spent tons of hours for over a week doing all the steps in Nest help guides with no luck. This is the only device unable to connect and my Nest Doorbell has no issues. I think the device is faulty. Help, in USA.
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