Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeshulman Mike Shulman 🤬 💉x4 #TeamPfizer (@mikeshulman) reported

    @SXM_Help Update, I see the SiriusXM app link to my @googlenest Home speakers in the Radio settings on the Home app is broken. Is there an ETA on a fix? I can not currently stream SiriusXM to my @Google speakers.

  • NelsonTouchett Nelson (@NelsonTouchett) reported

    Has anyone set up other thermostats to a Honeywell prestige system with zones? @Resideo says that they are unable to help customers connect their own thermostats to their own system so need to find alternatives.@googlenest @ecobee

  • D3NT_R Ry.a.n (@D3NT_R) reported

    @googlenesthelp Hi, since rebooting my internet my nest camera wont connect to wifi, tried all support on website, any help please? #nestcamera

  • stuartjsmith Stuart Smith (@stuartjsmith) reported

    @googlenesthelp hi, I got sent a replacement heat link 12 months ago because I got an h71 error, and the same thing has happened again, same error, can you help?

  • terry_bowling Terry Bowling (@terry_bowling) reported

    Hey @GoogleStore my Pixel 6 camera cannot scan the QR code on my new @googlenest Thermostat to set it up. Please fix your QR URL scanning.

  • leonlampin Leon is Lampin’ (@leonlampin) reported

    Hey @Google @googlenest Your Nest Hub Max SUCKS ***! The screen CONSTANTLY goes black for no reason. CONSTANTLY. The online help instructions basically say unplug it and plug it back in. For a multi-hundred dollar product that’s crap! Any response?

  • SuneKuntz Sune H. Kuntz (@SuneKuntz) reported

    @googlenesthelp It started yesterday. I tried leaving it powered off during the night to see if that would help. It is directly plugged into the wall outlet using its original power outlet.

  • naresham NM (@naresham) reported

    @Google @googlenest @Google Know that all speakers are working perfectly fine but as always, some speakers get randomly excluded from continued conversation. Usually it used to be one of the speakers but this time it's 4 😢 Please fix your bugs and please provide options to select & add

  • tyler_back Tyler Back (@tyler_back) reported

    @ominousbliss @googlenest You don't want them as a security system. They don't care about your safety. All of my nest products stopped working at once after 5 years. Support said issue is on their side and "there is no eta for a resolution at this time". Safety is no concern of theirs.

  • payytah Paytah (@payytah) reported

    @tyler_back @googlenest Yup, same. It appears it's a known and reported issue with Wifi6 routers and Nest Audio, yet they have done nothing to address it. I picked up some Echos, plugged them in and they are working flawlessly. Done with Google products. Lack of support and updates.

  • theealex Thee Alex #ToriesOut (@theealex) reported

    Anyone else having trouble getting @googlenest to play @LBC

  • cpolney Carole Polney, Ed. D. (@cpolney) reported

    Hey @madebygoogle & @googlenest all of a sudden my Nest can’t find WiFi (it’s working & reset router). I’m pretty techie— bad device what do I do? Tried all the support articles. HELP! TY

  • hinakin scott s (@hinakin) reported

    @lgreenberg @googlenesthelp I have Verizon Fios. Had this problem with a rachio sprinkler controller. I had to go in the Verizon app and remove it from the list of products connected to the router

  • designedbyross rpg321《TYR》🟠 🍌 (@designedbyross) reported

    @LuSchmoo @googlenesthelp It was user error, my nest aware subscription had expired whoops

  • jeejoyi jeejoyi (@jeejoyi) reported

    @googlenesthelp hello, I have a Google nest e but it is having an issue where I can't connect to it and wifi doesn't seem to work at all on it

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