Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Billie Bogg
(@BillieBogg) reported
@googlenesthelp hey! My google nest keeps on becoming unresponsive after every update. Sometimes the steps online to restart it don’t work for hours, but it is happening every time and it is new. Can you help please?
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shaun williams
(@thetruetrue) reported
@Google @googlenest "no devices found"error connecting laptop #chromebrowser with #Chromecast.Mobile connects perfectly. Have rebooted, done a factory reset,downloaded latest chrome browser. Bluetooth& location are on. 1st gen Chromecast. #windows laptop
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Tyler Cronin
(@CroninTyler) reported
@googlenest No changes, I can, but that doesn’t explain why on the same device and network, one account signs into the app and the other gets an error about cloud connectivity.
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Douglas J Smith
(@Doug_J_Smith) reported
@googlenest - your support team is abysmal. They do no investigation- just rote “press the reset” style instructions. 90min later, still doesn’t work. Great engineering can be undone in a poor interaction like this.
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Darew265
(@darew265) reported
@googlenesthelp Issue I have is some access points connect to access point so speeds reduce as AP should connect to router for best speeds. So want to bring 2nd router so AP can connect to it to optimize speed. To confirm, 2nd router will act as router if connected through switch to main router?
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Jon C. Junger
(@cgtboiler) reported
@googlenest Yes, I'm logged into both with my google account on my phone, this is a known issue on google TV
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Tyler Cronin
(@CroninTyler) reported
@googlenest Same network, same iOS device running the app, just get the error with one account like others mention in the linked thread.
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Billie Bogg
(@BillieBogg) reported
@googlenest Thank you! It is a nest learning thermostat and it keeps on being unresponsive with a green flashing light. Most of the time the restart techniques online don’t work - I.e. holding it down and taking it off the wall and refitting it
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Jon C. Junger
(@cgtboiler) reported
@googlenest All same account, same profile photo, everything...login doesn't work on google tv for the best app
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Paula Giuffre
(@paulagiuffre) reported
@googlenest No changes. And it started happening about a week ago. We have another one in a different room and it works fine. The one that is not working has always been in the same location and we never had an issue until now.
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John Gault
(@Whartonloser) reported
@googlenesthelp Hello. I have had my Nest for less than 6 months and the unit will not recognize any wifi networks. It was working fine but now will not see any networks. Rebooted nest and wifi, still nothing. looking for help!
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Jeff
(@gank41) reported
@googlenesthelp My Nest Thermostat was unresponsive during the AWS outage today. All seems to be working now, though.
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Nadege Cassendo
(@Nadegeous) reported
@googlenest I really suggest you stop selling these before you fix the issue. It seems to be happening to a lot of people with brand new speakers. It's definitely below what is acceptable.
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Tyler Cronin
(@CroninTyler) reported
@googlenest Well, I was setting up a Hub Max when it started, but now it happens just trying to login into the app with my email address. I can login with other accounts just fine. Just having issues with the account that I created my “home” with a year or so ago.
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Kevin
(@TheTree) reported
@googlenest also, good question, paired them as well to see if it would fix the issue... thats a negative. why would every other bluetooth device i have had zero delay, but these expansive stereo paired speakers have a 2 second delay? seems like an easy software update or fix.
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