Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • sorokoaz sorokoaz (@sorokoaz) reported

    @googlenesthelp my Nest pro is not finding any WiFi signals. I have 2 nest pros in the house and the 2nd floor has no problem staying connected but the bottom floor can’t find a signal. Any help?

  • jaychangela1 jay changela (@jaychangela1) reported

    @googlenesthelp It won’t back down after 12hrs going live.

  • analyst_racing TheRacingAnalyst (@analyst_racing) reported

    @googlenesthelp @QuiteQuay My camera, smoke alarms are all down. All offline and won’t reconnect

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported

    @googlenesthelp Will try the re-install when I'm back home and message if it doesn't fix it. Cheers!

  • sbowe72 Sean Bowe (@sbowe72) reported

    @googlenest just got off chat with customer service for help with a nest connect that isn’t working and the representative ended the chat before helping me solve the problem

  • bmerf Brad Merfeld (@bmerf) reported

    @googlenesthelp any ETA on your system?? Haven’t been able to log on all day. Seems like a bunch of people having this issue see by your community posts.

  • selliott6 Shawn (@selliott6) reported

    @googlenesthelp I need a new magnetic mount for my nest outdoor camera. I am unable to find one any where, or on your site for purchase. Help please!

  • shajeda1 shajeda ahmed (@shajeda1) reported

    @googlenest trying to add my nest IQ cam keep on getting error C102 have reset my iPhone. Contacted community fibre who split the fibre so I have 2.4 still won’t connect please advise urgently

  • RayLord Raymond Lord III (@RayLord) reported

    Cannot recommend enough NOT to buy a @googlenest ever since @Google got their grubby hands on it, total trash product. Never loads the history, app is constantly slow and awful, they couldn’t have made it worse if they tried. DO NOT BUY IT.

  • ponnaravi Aravind Ponnutw (@ponnaravi) reported

    One of worst customer service from Nest @googlenest . Accept you sent bad replacement but claim it is past warranty after update

  • foochuck Charley Campbell (@foochuck) reported

    @googlenesthelp Help! My nest cannot connect to wifi whereas every other device in my house can. Please let me know what I can do to fix or get a replacement device.

  • KiDSGoTGaMe5 White Mamba (@KiDSGoTGaMe5) reported

    @googlenest @SantanaSamuels Having the same issue for the first time. Shows offline in app but actual thermostat is working has great WiFi signal and battery is good. I’ve rebooted thermostat to no avail

  • QuiteQuay QuiteQuay 🇺🇸 (@QuiteQuay) reported

    @googlenesthelp I just checked the cameras on the Nest website and I didn't encounter a blue spinning circle that never loaded, which has been my issue on the app. I'll check the app again today to see if it's performing better.

  • njnadel Neil J. Nadel (@njnadel) reported

    @googlenesthelp My Nest Thermostat dropped its connection a few days ago and I cannot get it reconnected. I've reset my internet, reset the thermostat, tried manually connecting to my WiFi. Nothing is working. Please help!

  • MASobur Muhammad Sobur (@MASobur) reported

    @googlenest your nest protect smoke alarms are probably one of the worst things I’ve ever bought from @currys they constantly go off with steam, it’s a chore to change the WiFi connection. can’t put it in a kitchen #whatsthepointofit

Map Check Current Status