Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • scoobysnapstory scooby miranda (@scoobysnapstory) reported

    @googlenesthelp how about an issue with my YouTube tv that is not activated? Why am I being charged?!?

  • Jbird747 JL401 (@Jbird747) reported

    @googlenest Hi, thanks a lot for help! I tried re-installing the app on my phone, unplug the router and Chromecast and pluged them in again, still not changed the problem ...TT

  • Docsaidit Doc (@Docsaidit) reported

    Hey @google @googlenesthelp @madebygoogle even with the bass turned down completely, my Nest Audio paired speakers still have WAY too much bass. Any way around this?

  • redpaperrosecom redpaperrose.com (@redpaperrosecom) reported

    @googlenest I'm confident the issue isn't on the client side and would place my bets on an issue either with the software on the doorbell itself or on the nest server side - only thing i haven't tried is switching over from my virgin router to an alternative (I have no stable alternative)

  • SeanBob604 Sean Bob (@SeanBob604) reported

    @googlenest It's working for both of us now. The point was to let you know of an issue with your systems. It was not at our end.

  • _nicholasrogers nick ⛄️ (@_nicholasrogers) reported from Swansea, Wales

    @googlenest I’ve reset and moved my wifi to a new place but when I set it up it’s still showing me as being at my old location. How do I fix this please ?

  • Alwaystheone_ Alwaystheone (@Alwaystheone_) reported

    @googlenesthelp Everytime I turn the heat on at night, before I go to sleep. I will put it on 76, when I wake up. The thermostat is turned down to 60-63. Why?

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest Also is this just a step to see what the issue is? If I link with a different Google account, won’t I lose all access to my Google photos and YouTube music account (on the smart devices)?

  • MrDJP86 DP (@MrDJP86) reported

    @googlenest having trouble connecting more than two nest products. I have my backyard/doorbell cam working perfectly. Try connecting my nest protects and has trouble connecting through my doorbell cam WiFi. Any suggestions?

  • bakabreath Daniel H (@bakabreath) reported

    @gmail Hi, I was told by the @googlenest account to contact you in regards to some issues I have with my account. Attempted to troubleshoot a loss of connectivity with all nest devices. Not a network problem as I could use a brand new account and get everything to work.

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?

  • funandfitkim Kim Nicole (@funandfitkim) reported

    @googlenesthelp wifi speed drops to 10% of available speed. Even when disconnect and reconnect this is the issue

  • 2Disabled damn it! (@2Disabled) reported

    Wow. @pureprotein has a minor issue and sends me a coupon to replace a couple bars and more. Cool! Made in America. @googlenest breaks under warranty and @google is too cheap to reimburse me $215. Made in China Too bad Pure Protein doesn't make thermostats.

  • thacery1 Thomas T. (@thacery1) reported

    @googlenest No updates? Man, between the YouTube Music disappointment, upcoming space restrictions, and overall quality decline...what happened to Google? Used to be way superior. Now barely worth paying for if the stuff needs constant maintenance/fixing.

  • JPrushan Joel Prushan (@JPrushan) reported

    @googlenest 🎶 IOT is bad for humanity🎶

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