Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mrklaw (@MrKlawUK) reported@googlenesthelp I’m hoping Viessmann can override it in their system so lets say I’m ok for now and I’ll reach out if I need something (if they can’t fix it). Thanks!
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Kristine Smalter (@RUkittenMeGuyz) reported@googlenesthelp My nest thermostat & doorbell are offline as of 10 minutes ago. Wifi is fine for every other device.
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✌ kovo_one✌ (@kovo_one) reported@googlenesthelp my account is migrated and yest that works when using speaker, but my children cant ... they were using the remote control to be able to chose cameras in the app. now i cant sign in the app
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Paul (@paulsmit_nl) reported@googlenest Need some help with the Nest Learning Thermostat. Contacted 4 companies in total, 3 via the Next Pro service. Zero reaction after a week! Now what?!
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✌ kovo_one✌ (@kovo_one) reported@googlenesthelp hi, how do sign in the NEST app on my chrome tv, i normally sign in with google acc and there is only option sign in with email and password. ???
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Matthew Mattei (@mx2ei1) reportedthe @googlenest thermostat is terrible. Change my mind
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Mark Nelson (@realmarknelly) reported@googlenesthelp Hi. I’m looking for a replacement AC power supply cable for my nest protect. Can’t find one anywhere online. Can you help?
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Susan Ogden (@goody2sues) reported@googlenesthelp This still isn’t sorted. Still no emails arriving with verification codes meaning I can’t login on the app.
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Debbie Lawley #FBPE 🇬🇧🇪🇺 (@debbielawley) reported@googlenesthelp The issue started yesterday evening when I completely lost access to the Nest App. It started working last night eventually but the icon flicked orange for hot water and then went grey. I cant get it to work. Same on thermostat. Uk
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Harrie Vos (@Harrievos) reported@googlenesthelp I don’t need help you send me that I have to contact if I still have problems that’s why I don’t give a reaction. For now it looks to work again.
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Venkata Balijepalli (@nagenbv) reported@googlenesthelp This is the 3rd time having the same issue and it's constantly disconnected from wifi automatically
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Ken (@ken30642) reported@googlenesthelp I’ve got a Nest Learning Thermostat that I’ve had for about a year and it has been connected to my Wi-Fi and about 10 days ago it lost Wi-Fi connection and I cannot get it to reconnect. I’ve reset everything and even reset the thermostat. Please help!
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Lab Doc Fla (@GeorgeMia) reported from Fort Lauderdale, Florida@googlenest **** you. I used to love the energy saving devices. Now, I constantly awaken at uncomfortable temperatures because you think 80F is good for air conditioning. No support. Going to disconnect them
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Dave P (@DavidPa41252023) reported@googlenesthelp Tried all those this morning but still not working.
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Venture Crapital Liar (@Talenteduser) reported@googlenesthelp Didn’t need to do all that it was your end that was the problem…
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