Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Пташник
(@roguecnidarian) reported
@googlenest I don’t remember the exact wording, but it asks to connect to WiFi to process requests. Restarting the device never helps and it shows as offline in the app until resetting. It looks like people have noticed the problem with mesh network routers, but I don’t have one of those.
-
CatgirlLover69
(@Patimba_) reported
@googlenest Routines does not appear in Google Home app (iOS 14.1) language English UK, location Spain (I've tried lang US, location US for both devices and still not working)
-
Youness Rk
(@y0000rk) reported
@googlenesthelp @LilyHaynes07 After the new update, the camera stopped working on Google pixel 📱. I have a google pixel2 xl. My phone camera worked just fine for the last 3 years, but suddenly stopped working after the new update. It crashes upon opening the app. Nbd from @Google seem to address the issue.
-
Karan Nayak
(@NayakKaran) reported
@googlenesthelp bluetooth is not working from past couple of weeks, I tried every procedure mentioned in your support portal but nothing works #GoogleNestHub #Bluetooth #googlehomebluetooth
-
Jim
(@JimBenis) reported
@googlenest @TukkaBag Any updates to this issue? I am having the exact same problem
-
Darth Assassin
(@assassin_darth) reported
@googlenest trying to make a nest account to setup my Yale lock and it’s not connecting to the nest server
-
Jesse Proudman
(@jesseproudman) reported
@googlenest I don't believe it's a local issue. This has been a persistent issue using the web site and app for quite some time.
-
Mark Owen
(@Mark_P_Owen) reported
@googlenest No, I have managed to fix it. Thanks
-
🎶 Blame Canada 🎶
(@TightOff) reported
@googlenest You didn't read my message, apparently. Also reinstalling the Home app didn't fix it. I'm even using one of your phones to do this. So now what do I do if I don't have another device to go thru this setup on, since I can't use my computer anymore?
-
Stuart Grimley
(@135notout) reported
@googlenesthelp well after over one hour of advice and providing increasingly large amount of photos info I am further away than when I started #poor #frustrated
-
laur
(@luthorscoulter) reported
@googlenest Yes the same thing happens on both casting from the app and using voice commands. I have tried unlinking and relinking my Spotify account through the Google Home app which worked at first but then it started again. Could it potentially be due to a poor wifi connection?
-
Clay VanArsdale
(@thatgenguy) reported
@googlenest I have tried this and I am getting the same issue sadly.
-
RB
(@raggoblunt) reported
@googlenest A couple of weeks ago. What is the fix please?
-
CatgirlLover69
(@Patimba_) reported
fix routines 😡 @googlenest @googlenesthelp
-
James 🕹
(@jamesmp4_) reported
@googlenest Every time I set a timer at the end it will start to lag out. I’ve got one in my room and one in the kitchen and this issue happened to both devices