Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Chicago, IL 1
Elk Grove Village, IL 1
Enid, OK 1
Santiago, Región Metropolitana 1
Santa Ana, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Lawrenceismynam Lawrence (@Lawrenceismynam) reported

    @googlenesthelp my Nest doorbell camera isn’t working but my other cameras are working. You guys down again? This seems like a monthly occurrence.

  • _mikebellino Mike Bellino (@_mikebellino) reported

    @GELighting @voteforgrant @googlenest I'm experiencing this issue now... I can't get my lights to connect through Seamless at all

  • brettmeadors Brett Meadors (@brettmeadors) reported from Enterprise, Nevada

    @googlenesthelp both my doorbell and outdoor iq camera went offline about 10 minutes ago. No live feed

  • mikesmay Michael May (@mikesmay) reported

    @googlenesthelp all my cams are not working. Is there an outage?

  • KahlerRick Rick Kahler (@KahlerRick) reported

    @googlenest I got the I don’t know how to help with that. What’s interesting is that I just tried flipping the command (at 5 turn off the light...) it u set stood that, but not to turn the light on

  • gregtannen Greg Tannen (@gregtannen) reported

    @googlenesthelp @googlenest Again. Your servers are down AGAIN? What's going on? You need to update when this happens, and update *often* We cannot see our child, who is sleeping.

  • tombasham Tom Basham (@tombasham) reported

    @chizcw @googlenest The issue for me (and I guess others) is that there’s not way to migrate an account from gsuite to a personal account. I bought into the ecosystem, so moving content from services like Photos is nearly impossible as far as I can tell.

  • tmstetson Thomas M. Stetson (@tmstetson) reported

    @googlenesthelp my doorbell camera is not working. Other cameras are working fine. Reconnected to Wi-Fi and nothing

  • infantkicker name cannot be blank (@infantkicker) reported

    @googlenesthelp cameras and app is down. No big deal though it's only security for my home

  • raveofthrones Corey (@raveofthrones) reported

    @googlenesthelp @mikesmay Not working for me either. Says my cam is offline on my android, iPhone and nest hub

  • CodyMcMerkle Cody Merkle (@CodyMcMerkle) reported

    @googlenest your free gifts are ***, half the time my google nest will disconnect while nothing else connected to my internet does, no troubleshooting online and constantly "can't communicate with nest" like how wack of a company to not fix this **** after 3+ years??

  • jmo_olson Justin Olson (@jmo_olson) reported

    @googlenesthelp my cameras aren’t working. Is there a system issue?

  • hodgeshc H. Courtney Hodges (@hodgeshc) reported

    @g0rgeousge0rges @GELighting @googlenest Thanks I hope this does mean something, but I gotta be honest... the poor tech support worker may just be doing the best they can to make you feel good, so that they get the positive review they need to get their next paycheck...

  • jasonsewell Jason Sewell (@jasonsewell) reported

    @googlenest Google Nest outage right now? My cams are either offline or unresponsive.

  • SeanK_ Sean Kilbane (@SeanK_) reported

    @googlenesthelp My Hello went offline, looks like its a widespread issue?

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