Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MarianBaylor Marian (@MarianBaylor) reported

    @googlenesthelp Yes the learning google nest. It will not hold the display and cannot connect to any WiFi. It been trouble shouted 3 times now and they said they would send anew one. Pls advise. Thx

  • moogal moogal 💙 (@moogal) reported

    @googlenesthelp Ah, this is ringing bells. I have a sneaking suspicion this is going to end up being one of those situations where having a Google Workplace account as my main Google account ends up not working with Nest devices for some insane reason.

  • mlu0351 mlu035 (@mlu0351) reported

    Hi @googlenesthelp problem with heat link have DM you. Please respond as currently no heating.

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp cameras & thermostat came back online after a while but protects still offline. I long pressed to join network (failed). reset WiFi via app which works w no errors but still showing offline. Router rebooted too. Any ideas besides resetting them all up again?

  • ChrisHa91412591 NonoSquare (@ChrisHa91412591) reported

    @googlenesthelp I have just purchased a nest speaker, when playing music there is a slight crackle / interference that is picked up intermittently and it seems in forum that this is a very common problem ... any way to resolve please ?

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp Hi, this is what I tried earlier. I haven’t changed anything on my WiFi network for ages and the protects have been working fine for a few years now so why all of a sudden are they all offline?

  • leehavok Lee O'Connor (@leehavok) reported

    @mario18121105 @googlenest @EllieSherven I think, and just spit balling here, we redeem the leaves as extra time on this planet as we try to push back the damage done with global warming. or some **** like that, plus Google being tight ****** seeing as the data centre's consume a ton of energy daily, counterbalance lol

  • MarianBaylor Marian (@MarianBaylor) reported

    @googlenesthelp hi there still await my replacement device as it has been over 5 months. Last email I received on feb 22. And still@no device replacement for defective google learning nest. ##pls pls advise. #help

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all in the process of fixing it like always?

  • twedder30 eddie (@twedder30) reported

    @googlenesthelp my hello is blinking green. Both resets do not work. Transformer and power is fine. Nothing but problems with hello. Pls help!!

  • overlookedpro Chris Knitter | NYC (@overlookedpro) reported

    @googlenesthelp I have 4 cameras and a thermostat that all stopped working in Kansas City, but my camera in NYC is still working. All our other Wi-Fi devices are working fine. What is the problem?

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all working on the problem?

  • chris_welch32 Chris Welch (@chris_welch32) reported

    @googlenesthelp I also need help with my thermostat, have sent a DM.

  • Andi_J_J Andrea Jahn (@Andi_J_J) reported

    @googlenesthelp 1 of the 2 nest learning thermostats in my home stopped recognizing the WiFi some time ago and I have completed all of the troubleshooting steps I could find online. Please help!

  • nixternal Rich Johnson (@nixternal) reported

    OK, my @googlenest Home Hub, is acting super weird today. It is either going bad or it knows I have allergies & everytime I cough it activates like I hey googled it. Need to see if there are some tweaks or something to clear this thing up. It is has done it for 4 coughs so far :D

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