Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
NoMoreCommonSense (@CmnSenseIsGone) reported@googlenest I have made way too many phone calls trying to replace a defective thermostat. DO NOT BUY A GOOGLE NEST THERMOSTAT - CUSTOMER SERVICE IS RUDE AND DOES EVERYTHING IN THEIR POWER TO REFUSE TO HELP
-
Sycamore (@ISUSycamores) reported@googlenest @googlenesthelp stop being stupid and making me sign in every time I open the app, then half the time tell me I have the max amount of homes for an account.
-
mermaid ∞ (@badbeeech) reported@googlenest my nest keeps just turning off. Since the first time it happened it won’t go back online. I did all the trouble shooting. Work for a year no problems now this.
-
Bigg #Coffee (@BiggCoffee) reported@googlenesthelp @Albwiz222 Having the same exact issue with my Google Nest Cameras and Hub. Tried everything to correct and nothing has worked. Please help.
-
Whitney Roth (@WhitneyRoth) reported@googlenesthelp Oh that’s great to know. Thanks. Too bad that it’s not with the nest app to easily scan through all cameras. Is the nest app being phased out to google home only?
-
Allen Edwards (@Alleedwards) reported@googlenesthelp I had a power outage for 30 minutes and when it came back on the thermostat would not connect. It says it can’t find any Wi-Fi connections. I’ve reset the thermostat I’ve reset my modem. The agent on the phone hit me too I uninstall the app and now I can’t reconnect.
-
NoMoreCommonSense (@CmnSenseIsGone) reported@madebygoogle @googlenest I have made way too many phone calls trying to replace a defective thermostat. DO NOT BUY A GOOGLE NEST THERMOSTAT - CUSTOMER SERVICE IS RUDE AND DOES EVERYTHING IN THEIR POWER TO REFUSE TO HELP
-
Lorrie Meyer (@lorriemeyer) reported@Lenodski @googlenesthelp I’m having the same problem for about a week now. So frustrating
-
Mark Fauntleroy (@mFauntleroy) reported@googlenesthelp Need help w/Nest 3rd G thermostat. It can no longer find wifi signal and no longer holds a charge longer than a day. I've only had this for 7 months. Help.
-
. (@jakefentonaz) reported@googlenesthelp hi there. All my nest devices stopped working at the same time. Doorbell, camera and thermostat. Check and rechecked the WiFi and it’s fine. Can you help?
-
Lorrie Meyer (@lorriemeyer) reported@4MileRunCapital @googlenesthelp I did what you did and it worked for a while but one of my thermostats went offline again. Has your problem been fixed?
-
Chuck Canuck (@ChuckCanuck3) reported@kevin2m4 @googlenesthelp I got that, then only some sites/apps work. All devices say connected, no speed issue. @RogersHelps
-
NM (@naresham) reported@madebygoogle @google @googlenest You are telling me same thing that I have already told you. The question is why should anybody face any issues because Google has put country specific restrictions? As per you, if I purchase a device in USA should I throw it away if I move elsewhere? HELP!
-
BishnuBarman (@Bishnubarman25) reported@googlenesthelp plz help google tem my ads acouunt money add prolbm
-
Hybridstarlet (@Heatherstarlete) reported@Google Google why is my Nest @googlenest looking like this. I can't control it from my phone and have signed in/ our many times. Please help
Check Current Status