Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Squirt-off special guest judge
(@ChldishRicardo) reported
@googlenest Still not working
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John Howie
(@johnabhowie) reported
@googlenest Unfortunately, the issue is still there. Disconnected from the WiFi and showing low battery. Tried fault finding online with no success. Any suggestions?
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संतोष 🇮🇳
(@SantoshKu77) reported
@googlenest @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.
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Douglas Evans
(@mrdwevans) reported
@googlenest congratulations on ruining playing your own music for many people that just want to play the music they own by forcing people onto YouTube music, the worst app ever and one that asks if you want to upgrade to premium every click. Would have paid for own music at GPM.
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संतोष 🇮🇳
(@SantoshKu77) reported
@googlenesthelp @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.
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Jude Niro Abeyeratne
(@jude_niro) reported
@googlenest Hi, sorry for the late reply, I've been enjoying the Chromecast and was waiting for the weekend to do the factory reset. Same issue. Only detects 4K 30Hz on my LG E6 and is quite problematic with my Denon X7200WA - it doesn't go beyond 1080p 60Hz and doesn't detect audio formats.
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Steve Ball
(@the_SteveBall) reported
@googlenesthelp Reset password, just says it can’t login on the app and if I use my browser it can’t find the thermostat - it was ok after I recovered my gmail but isn’t working now
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mateus costa
(@mateus84) reported
@googlenest don't buy my stopping work and they have a terrible costume service and still don't fix my connection problem
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Steve Ball
(@the_SteveBall) reported
@googlenesthelp I didn’t realise my gmail account was attached - I reactivated but can’t login to Nest. It worked a couple of days ago but no longer.
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Jens Reimann
(@ctron) reported
@googlenest Shopping list is a mess: shared lists are broken. It still can't delete entries, or be easily opened on a mobile phone. Turning on lights for a room turns on lights in the wrong room 50% of the time. Anyway, most requests get answered with "I don't know how I can help".
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Douglas Evans
(@mrdwevans) reported
@googlenest @PaddyWV It is to try and force people to subscribe to YouTube music, which you shouldn't do. If I wanted music subscription I would use Spotify. Cancelled plans to buy any more Google speakers of the back of this decision by Google. The quicker YouTube music gets wound down the better.
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Just Paul
(@doghandleruk) reported
@googlenest Been happening since almost day 1. Tried: Rebooting Chromecast Rebooting Soundbar Rebooting TV Changing source One of the above will normally resolve until next time. It feels like a sync/refresh rate issue, but all devices & cables are capable of full 4k 60hz
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katwa🌸
(@kwarr0) reported
@googlenest my mini won’t boot up, respond to a command, and only has 2 white dots on it.. help!
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Roberto Cosenza
(@robcos) reported
@googlenest Purchased in September but in use since March. Issue started a couple of days ago
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David Joo
(@davehjoo) reported
@googlenest why is your app so bad?! It’s barely usable. @Google
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