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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oak Lawn, IL 1
Morton Grove, IL 1
Boston, MA 1
Federal Way, WA 1
Riverside, CA 1
Barnet, England 1
Geneva, OH 2
Des Moines, IA 1
Portland, OR 2
Anchorage, AK 1
Shrewsbury, England 1
Winchester, TN 1
Miami, FL 2
Stockton, CA 1
Campbell River, BC 1
Albany, NY 2
Madison, WI 1
Minneapolis, MN 1
Atlanta, GA 2
Enfield Town, England 1
San Antonio, TX 2
Mammoth Lakes, CA 1
Wappingers Falls, NY 1
Little Elm, TX 1
Borough of Bryn Athyn, PA 1
Daytona Beach, FL 1
Perry, OH 1
Elgin, IL 1
Marquette, MI 1
Walsall, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • correzpond
    ๐•”๐• ๐•ฃ๐•ฃ๐•–๐•ซ๐•ก๐• ๐•Ÿ๐•• ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿณ๏ธโ€๐ŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

  • nonlinear_james
    Non-Linear (@nonlinear_james) reported

    Hey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.

  • ShawnSm76068634
    Shawn Smith (@ShawnSm76068634) reported

    @madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.

  • RSDCDN
    The Handlebar Gamer (@RSDCDN) reported

    Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

  • SarahHamil78598
    Sarah Hamilton (@SarahHamil78598) reported

    @looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.

  • shorn2222
    ****** ๐ŸŽฟโ›ท๏ธ๐Ÿฅ…๐Ÿ’๐ŸŸฆ (@shorn2222) reported

    @googlenest what is going on? I canโ€™t login

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 Itโ€™s a ring camera in night mode. @googlenest still far better but sucks that they donโ€™t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • Gargen123
    Robert E. Loser. (@Gargen123) reported

    @zerohedge @googlenest @Google Iโ€™m sure people constantly trying to login didnโ€™t lock it or anything. Come on.

  • janetj100
    Janet Vuksta James๐Ÿ‡บ๐Ÿ‡ธ (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโ€™ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • 2ThinAir
    Rocky Mountain Air (@2ThinAir) reported

    @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

  • robbierooms
    Robert Chambers (@robbierooms) reported

    @googlenesthelp @JuliaYetter Iโ€™m having a similar issue, please help?

  • Financials4me
    Financials 4 me (@Financials4me) reported

    @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

  • Bwhite4363
    El Guapo (@Bwhite4363) reported

    @googlenesthelp @jburris69 @madebygoogle Donโ€™t need to update you. Everybody complaining about Nest being down. You need to update your customers.

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @Google @googlenest Nest devices are trash lately....Please fix

  • Xeodus3
    ABow (@Xeodus3) reported

    @googlenesthelp thanks for the terrible experience. I will be getting rid of my google home camera and will go with a new service that values their customers and don't steal their money.

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