Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • hcogan Howard Cogan (@hcogan) reported

    @googlenest Yes. Works right into tv. So must be interference with Denon. Too bad I’m setup for home theatre. Old chromecast didn’t have that problem

  • rnbwpnt Aaron Goldblatt (@rnbwpnt) reported

    @googlenesthelp yeah. i've now been in chat support for my nest thermostat for over THREE HOURS. i'm now on agent #8, waiting for agent #9 and exactly zero of them have been able to help.

  • Schwaaron Armba (@Schwaaron) reported

    @googlenest Don’t bother buying their products. By the way, the “DM” think is just a publicity stunt. All that they do with the DMs is send standard responses and do absolutely nothing to solve your problem.

  • nicomartin410 Nicolas Martin (@nicomartin410) reported

    @googlenest I have modified routines to stop the problem so it is ok but it is strange that i cannot define two different routines for the two homes. I will reinstall nest mini at home 2 with google account of home 2, it will be easier.

  • makauley Makauley (@makauley) reported

    @googlenest @oddxeye Also experiencing the same issue, have seen other tweets reporting the same thing, expect it's a Spotify issue as it seems to be localised to using the cast option in their app and everything has been reset @SpotifyCares

  • MrRayNewman Ray Newman (@MrRayNewman) reported

    @NateDawg27 @googlenest It's down again.

  • chetstead Chet, Esq. (@chetstead) reported

    @oddxeye @SpotifyCares @googlenesthelp Same problem!

  • TimsViajes Tim (@TimsViajes) reported from Dallas, Texas

    Thanks @googlenest for making WiFi easy. No pouring through chats trying to figure out why my router keeps rebooting every 2 min. Yours just works! @NETGEAR should pay attention. My year old R7000 crapped out two months out of warranty. No help from them unless you want to pay.

  • bill_davies8 Bill Davies (@bill_davies8) reported

    I don't know where the fault lies but the connection between @Spotify and @googlenest is terrible. Constantly disconnects at the best of times but today I couldn't get it to play for hours.

  • SSwapnasheel Swapnasheel S (@SSwapnasheel) reported

    @googlenest something went wrong with the new nest thermostat. My google mini or nest mini can't control it. All are in the same Home (local LAN) and on same wifi. Can you please help?

  • alexthegreat98 Alex Scott (@alexthegreat98) reported

    @oddxeye @SpotifyCares @googlenesthelp Same problem! Just started

  • SnowByMidnight 1312 (@SnowByMidnight) reported from Portland, Oregon

    @googlenest Did all of the above. I literally have scoured YOUR SEARCH ENGINE for help. Best I got was @spotify saying they're "working on it" over a year ago. There's no new updates available. Reconnected everything. Reinstalled both apps. Gimme something useful here if you're gonna reply.

  • YemiOduntan Yemi Oduntan (@YemiOduntan) reported

    @googlenest It's been doing that for about a month and we can't reach it, says offline and it also is not turning on or off the ac. We know the ac works because the handheld remote works for it.

  • DallanInvictus Chigbo Ikejiani (@DallanInvictus) reported

    @googlenest I also have the same issue this morning.

  • bill_davies8 Bill Davies (@bill_davies8) reported

    @googlenest I tried clearing cache, unlinking Spotify, a factory reset.. All the classics. None of which helped. It is working now though. I've seen a lot of tweets from other users reporting the same issue this morning so I can only assume there was a bug.

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