Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • nopking Paul King (@nopking) reported

    @googlenest question: how do I view activity my hub had from kids accessing it? They asked it something that triggered several devices to shut down. When I look at activity it's only my activity.

  • 2Disabled damn it! (@2Disabled) reported

    Wow. @pureprotein has a minor issue and sends me a coupon to replace a couple bars and more. Cool! Made in America. @googlenest breaks under warranty and @google is too cheap to reimburse me $215. Made in China Too bad Pure Protein doesn't make thermostats.

  • bakabreath Daniel H (@bakabreath) reported

    @googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?

  • alex24561621 alex (@alex24561621) reported

    @googlenesthelp I have tried all of that, the problem is still the same, app crashes while viewing the live feed and even faster if I try looking at video history. It is not my phone, it is your app as many other people have the same problem with iOS too. Someone mentioned that when they delete

  • Jbird747 JL401 (@Jbird747) reported

    @googlenest Hi, thanks a lot for help! I tried re-installing the app on my phone, unplug the router and Chromecast and pluged them in again, still not changed the problem ...TT

  • Polomacdo Polomacdo (@Polomacdo) reported

    @googlenest The voice recognition is just really really bad. We get it to do the command we asked 1/4 of the time. It's just frustrating when you ask it to resume play on the TV, and instead it starts playing some random song on Spotify. It's more of a hassle than helpful.

  • yaya27889 PoliticallyIncorrect (@yaya27889) reported

    @googlenest I am having trouble w/my Internet which may be the problem. Naturally I cannot get an appt until the 28th!!

  • 6uillemRoca Guillem Roca (@6uillemRoca) reported

    @googlenest Hey @googlenest , I just found out a new issue with my Pixel 5 with the Home app. When I try to access the configuration of a device, like the Chromecast ultra, from the app it jumps to the ambient mode and doesn't let me change the language settings nor the name. Can be fixed?

  • highlandcow20 Anxious Boy (@highlandcow20) reported

    @googlenest So I have a supply chain management question. Can you give me a figure of how many units Spotify have ordered from you for their Mini Nest offer? They don't seem to know when I'll get the one I ordered 3 months ago. It might really help them if you had the numbers

  • JustinMerz4 Justin Merz (@JustinMerz4) reported

    @googlenesthelp @surajgaikwadg Having this same problem.

  • shklein Steve Klein (@shklein) reported

    @googlenesthelp USA. Tough to say for certain, but sometime around July. It still functions as a thermostat and that was ok in the summer but it has become more problematic for me in the winter as temperatures fluctuate more so I am hoping to figure out what is the issue.

  • toddevans toddevans (@toddevans) reported

    @googlenest why am I constantly having a problem connecting to the nest service through the app?

  • learyofyou Joe Leary (@learyofyou) reported

    @googlenest long story short - nothing. No hub. No restitution. Nothing. Not even an offer to refund my pre paid subscription. WTF. So flashforward to today. I have an outdoor camera that is inoperable because there is condensation on the lens

  • JamesGavigan25 James Gavigan (@JamesGavigan25) reported

    @googlenest Yes I have gone through all the basic trouble shooting and it still doesnt work. Can you give me a call so we can walk thru other steps or send me a new google mini?

  • nwgat nwgat.ninja (@nwgat) reported

    @googlenest i have a Klipsch R-14PM connected via SPDIF to my Samsung UE55HU7505 4K television, when i tested with only the tv speakers and the issue is still there the issue started after a automatic! firmware update earlier this year will try uninstall google home, use my tablet/laptop

Map Check Current Status