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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bend, OR 1
Houston, TX 2
Spring, TX 1
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • uyaussoab
    UYAUSSOAB, Esq. (@uyaussoab) reported

    @googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great they’re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!

  • aroncroft
    Aron Croft - Hidden ADHD (@aroncroft) reported

    @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein

  • john_bingman
    John&Neen (@john_bingman) reported

    @googlenesthelp @madebygoogle Others have same problem… what’s up ?

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards

  • MarciaC40558
    Marcia Cooper (@MarciaC40558) reported

    @looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.

  • kamyar1389
    K. A. (@kamyar1389) reported

    @googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

  • MrDavisII
    🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported

    @googlenesthelp @looplunchrun Nest is down; the status page is wrong.

  • RobGaudette
    Rob Gaudette 🇨🇦 (@RobGaudette) reported

    Hey @AqaraSmarthouse! I’ve been a @googlenesthelp Nest user for close to 15 years. My most recent Nest Thermostat has been disconnecting from my wifi. It’s 3 years old. Nest don’t seem to care. I have a bunch of Aqara cams, hub and lock. How’s your thermostat? Can you help?

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.

  • lepxii
    lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported

    @zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.

  • mrkylefield
    Kyle Field (@mrkylefield) reported from Montalvo, California

    I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

  • 4kellysmith
    Kelly Smith (@4kellysmith) reported

    @googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.

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