Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • parks Park Silk (@parks) reported from Austin, Texas

    @googlenesthelp Just checked, and Chrome is up to date. I tried incognito mode and it still won’t let me log in, and goes right back to the login screen.

  • CASTeacherHerts James Jerrold - Bucks MT (@CASTeacherHerts) reported

    Has anyone else experienced issues with @googlenest recently? Screen black & nest unresponsive. Reset unsuccessful. It's only 2 years old. Any help @googlenesthelp ?

  • JSPartisan Melt! (@JSPartisan) reported

    @_MarieGrey @googlenest Well ****. Take that ******* thing, and throw it into the nearest body of water! So you go through the set up and it just doesn’t bring up your wifi on that page?

  • sandeepm_06 Sandeep Mittakola (@sandeepm_06) reported

    Hey @googlenest @madebygoogle @Google My Google Home Mini Coupon for ₹499 is not working and getting an error that the code is already used. Help me solve my problem as soon as possible

  • ohdangFeng F 🍑 (@ohdangFeng) reported

    @googlenesthelp hi my nest thermostat can not connect to wifi. it says searching.. FOREVER. no error message. i've dm'ed you with my reference number + details

  • marksbrady1 mark brady (@marksbrady1) reported

    @googlenest Yes absolutely perfectly, as is normal with these kind of things it was operator error 🤭

  • argylelewis Argylelewis (@argylelewis) reported

    @googlenesthelp can you please check your dm and help me. Your thermostat has broken wont connect to Internet, heat sensor saying wrong temp. It's freezing and i have no central heating because it wont switch on unless i turn it up to 30 degrees which isn't right

  • robinson5822 Robbie Robinson (@robinson5822) reported

    @googlenesthelp i have several google nest devices, 2 camera, 2 thermostats and 2 temperature sensors and 4 nest aware's. One of the nest thermostats started a network issue yesterday. Cannot connect to network. Sees no networks. I have tried a hot spot and does not see it.

  • JeremyKennan Jeremy (@JeremyKennan) reported

    @googlenesthelp Hi. My Gen 3 thermostat will not find wifi networks. I reset it. Removed it from the app etc. with no luck. Please help

  • argylelewis Argylelewis (@argylelewis) reported

    @googlenesthelp hi can someone help me. I have been messaging but you've stopped replying

  • cee_beats christine beaton (@cee_beats) reported

    this weekend my @Google home mini's mic stopped working randomly during the night after less than 2 years and @googlenesthelp was the absolute worst /1

  • argylelewis Argylelewis (@argylelewis) reported

    @googlenesthelp my thermostat wont connect to wifi. The heat sensor is miles out its showing its hotter in the room than it actually is so it's not allowing the heating to kick in. I have DM repeatedly. I need you to help fix it

  • _MarieGrey Marie Grey (@_MarieGrey) reported

    @JSPartisan @googlenest The router is connected to the modem. But I don't want to disconnect my entire house to*maybe* connect this one device and then risk other things not reconnect. ESPECIALLY SINCE THIS IS HAVING AN ISSUE SINCE I CHANGED THE NAME.

  • TheRealLegend Christian Salazar (@TheRealLegend) reported

    My 4 year old son accidentally knocked over our @googlenest thermostat...now it’s broken & out of warranty. Are we out of luck? @googlenesthelp

  • Toga_Skibum Squirrel Murphy (@Toga_Skibum) reported

    @googlenesthelp brand new Nest thermostat won’t stay connected. Looks like it’s a known issue. Large company rips off people. Something new!

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