Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • JHScheurer2 Jeff S. (@JHScheurer2) reported

    @googlenest We had a 2 hour power outage overnight. Power is back and all my cameras are back online except my Nest Hello. It’s not even lighting up. Any ideas?@googlenesthelp

  • Icelager Leigh Rzeznik (@Icelager) reported

    @googlenest @Google @googlenesthelp being told that I cannot get a refund on my google nest aware subscription within 14 days is not compliant with UK law...especially when I now have 2 subscriptions having followed supports guidance....help!

  • BenShaw Ben Shaw (@BenShaw) reported from Aldbury, England

    @googlenest ambient sounds seems to be down for us? Is this a wider issue?

  • SproutBrittany Brittany Langworthy (@SproutBrittany) reported

    @googlenest WHY DID ECO RANDOMLY TURN ON IN THE MIDDLE ON THE NIGHT. My daughter, who is sick, is now a freezing room. You piece of ****.

  • stevemur stevemur (@stevemur) reported

    Hey @googlenest that whole "you can't register your thermostat with a GSuite email address" thing, requiring a SEPARATE gmail account (weird policy? bizarre technical block?) is just nuts, and a terrible UX. You do know a lot of families & households use GSuite too, right?

  • RyanTrejo_ 𝑅𝑦𝑎𝑛 𝑇. シ (@RyanTrejo_) reported

    @googlenesthelp My dads Google isn’t working it says “please login to the Google home app” how could I fix that?

  • ZackPaniel Zack_Paniel (@ZackPaniel) reported

    @googlenesthelp The issue started a week ago.

  • Icelager Leigh Rzeznik (@Icelager) reported

    @googlenest @Google being told that I cannot get a refund on my google nest aware subscription within 14 days is not compliant with UK law...especially when I now have 2 subscriptions having followed supports guidance....help!

  • HanchiW Hanchi Wang (@HanchiW) reported

    @googlenesthelp Hi, no, I have a nest doorbell and outdoor camera as well, but only have problem connecting to wifi with the guard.

  • rldelysium Ryan Lenny (@rldelysium) reported

    @googlenest Google Ambient sounds seems to be down on all home devices. Works on phones, but nothing else.

  • Ardnas10074687 SandraEclipse (@Ardnas10074687) reported

    @googlenest suggestion, don't get your customer service agents to ask if there is anything else they can help you with when they have been unable to help you in any way whatsoever. Not a good customer experience

  • kissoff_matt Matthew Berry (@kissoff_matt) reported

    @googlenest, I've already seen a couple of others complaining about white noise not working but just to add to the comments it's currently not working on any of my 4 devices. I'm in the UK.

  • OLYMPUSGIONNI 🌺OLYMPUS🧜🏽‍♂️ (@OLYMPUSGIONNI) reported from Brooklyn, New York

    @googlenesthelp hey soo im just picking up my google mini from my boyfriend house and its not turning on ..so i used my other mini in the kitchen, plug, and still nothing ..soo please help me ..do i send it in or do i buy another one, because the one in my kitchen is lonely 😩

  • ARILOS98 CARLOS A (@ARILOS98) reported

    @googlenesthelp need help guys, I need to connect to the cloud to finish my setup. Thanks

  • AKtech2021 AK (@AKtech2021) reported

    Hey @googlenest @madebygoogle did you fix the router reduced throughput in this firmware 13099.118.19 ?

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