Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Satcare
(@AFMedDoc) reported
@googlenesthelp my Nest doorbell (wired) has started going offline for several seconds every time it is rung. It has worked fine for years, until now. I changed the transformer, but it still does the same. What can I do?
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Fermin Da Para Pensar
(@Fermindpp) reported
@googlenesthelp @khalil_bsaibes Dear, how are you? The problem is not solved by reinstalling the applications. There is a problem from Google or Xiaomi in the link between both applications. It's happening to everyone.
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Alexandra
(@Alexx_McArthur) reported
@googlenesthelp I'm having trouble purchasing a replacement Power source that will sit flush against the base of the home unit so that my Google doesn't wobble like a weeble. Do you have a supplier who sells original replacements?
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Ian Winick, Translator & Copywriter 🇮🇪🇩🇪🇪🇺
(@JohnLovesJulie) reported
@googlenesthelp No, that didn't work either. I'll give TennisTV a shout but my hopes aren't high! Thanks for your help!
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Tiko
(@TK1bh) reported
@googlenesthelp Yes the Roborock is working at Mi Home e not Working online on Google Home, and I already erased the Google Home from the iPhone XR and reinstall it, still not online the Roborock but is working the Yeelight bulb
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Omari Allen
(@omariallen_) reported
from
Burbank, California
@mgrabois @googlenesthelp @googlenesthelp Having the same issue here! I already chatted with you guys today and you had me factory reset my Nest Thermostat E only for it to go offline again shortly after. Please release a fix ASAP. I’m seeing a lot of similar complaints online about v6.2-22.
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Anthony, of course 💉💉
(@ofcAnthony) reported
@googlenesthelp I don't understand. Why can he use it on his phone no problem, but can't on the Chromecast with Google TV? He uses my account instead and I end up with suggestions based on his viewing unless he casts from his phone. It doesn't make any sense
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Cdub
(@cdub510707) reported
@googlenesthelp Why do you make it soooo difficult to switch emails with this app? I wish Google would stay in their lane and quit acquiring companies like Nest. Stick to computers. You make products a living hell! I shouldn’t need to login to my email on some1 else’s phone! Wtf!
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Tweet Tweaker
(@TweeterTweaker) reported
@googlenesthelp Still not working.
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Kali
(@Arnis65) reported
@googlenest hey been waiting over a month for a partial refund and i’m not getting anywhere via emails, really unhappy. In fact I’m rethinking my position when buying further smart home devices since i’ve had such a bad experience.
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Tweet Tweaker
(@TweeterTweaker) reported
@googlenesthelp Not sure when it started, but it's been happening for around a week or so. I've disable and reenabled the Alexa skill, but that didn't help.
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Tiko
(@TK1bh) reported
@googlenest a lot of people are having problem like me to link Google Home to Mi Home app from Xiaomi! Please fix it please!
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Tracey Keogh
(@Traceyk2014) reported
@googlenesthelp Yes it is 15 to 20 feet away. Android yes. That it cannot connect. Internet provider has been changed and now it doesn't seem to be working with my new Internet any help would be amazing
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Ms. Brtva
(@MsBrtva) reported
@MPICreates @googlenest I’ve had HVAC out 2x now because I thought this might be an issue with my 5yo furnace, but now from what I’m reading it might be a Nest issue. Haven’t had reliable firing of my furnace since the software update. It works one day but the next the thermostat doesn’t trigger the fan
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𝔻𝕖𝕩 𝕊𝕞𝕚𝕥𝕙
(@decksmyth) reported
@googlenesthelp @JfreemindGaming My 3rd Gen Learning Thermostat is still not finding Wi-Fi networks since the update to 6.2-22. How does one access the “fix” you made?
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