Google Nest Outage Map
The following outage map shows the most recent locations worldwide where Google Nest users have reported their issues and outages. If you are having an issue with Google Nest and your area is not listed, make sure to submit a report below
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Google Nest Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|San Diego, CA||3|
|Mexico City, CDMX||2|
|Los Angeles, CA||2|
|Santa Cruz de Tenerife, Canary Islands||2|
|Spokane Valley, WA||2|
|Madrid, Comunidad de Madrid||2|
|‘Ewa Beach, HI||1|
|Salina Cruz, OAX||1|
|Rock Hill, SC||1|
|Wood Buffalo, AB||1|
Google Nest CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Google Nest Issues ReportsLatest outage, problems and issue reports in social media:
@googlenesthelp Thanks for the response, the issue has been like this since we have had it, it works to control the air conditioner but thats it, I did a system reset and it still shows no active wifi network, I tried manually inputting our network with all 4 security options and nothing still
@googlenesthelp My Google nest lost Wi-Fi and this is a known problem. I tried the online chat and they said that my warranty had expired but Tom’s hardware on YouTube states that he got one after 18 months. Could you please help me as the Wi-Fi does not work.?
@googlenesthelp Hi my Google nest no long can find any WiFi networks … please help.
@googlenest @stevemcniven Same issue here. I'm able to use a dummy Google account to create a new home but not from my original Google account. Spent a long time with support but they don't have access to remove the corrupted data.
from Hoboken, New Jersey
Just installed my new Nest E thermostat and it worked for 2 hrs and now it doesn’t see ANY Wi-Fi networks at all! I tried the troubleshooting steps and still nothing… HELP @googlenesthelp
@googlenesthelp hi, think my heat link has packed in after a power cut yesterday. Checked all fuses, rebooted everything, tried pressing and holding buttons on the heat link... No error code in app. How can I get help? Thanks
Hey @googlenesthelp , why does it take so long for support? My ticket was escalated a week ago and I still haven't heard anything. I know that not having a doorbell is a first world problem, but hey google, there are other companies and subscription contracts I can go with.
@googlenest can’t add my nest doorbell to the nest app. I don’t want to use the junk google home app! I have a camera and thermostat that I use with the nest app, want the doorbell there also. Help
@googlenesthelp my nest thermostat dropped off wifi and refuses to find it (or any other wifi in the area). it just spins as it looks for wifi. Never been an issue for 18months that I've had it. I've gone through all the troubleshooting steps including a full reset, no luck.
Hi, my google nest hub is just a year old and its display has turned pixelated with colored lines (burn -in). Reset didn't help. No physical damage. Please help. @googlenesthelp
@jajajojo415 @googlenest I don’t know. I had 2 nests. I got rid of the newer and more expensive one already. Down to 1. It will let my house get up to 78 to “conserve” energy. F that. I need the house at 7 at all times. Saunas don’t work for me.
@YoMeanTweets @googlenest Is this the same as Google Home? We got a hand me down Google Home but don't use it much.
@googlenesthelp Very sad, why not update your app so we can “login with Google”
.@googlenesthelp My Nest Cam Indoor IQ works about 50% of the time. When I open the app to view the video I get the loading wheel, and then the camera restarts. My other devices in my house work well so it's not a wifi issue. Where can I find a solution to this?
@googlenesthelp hi, my nest thermostat will not connect to my network. I’ve restarted my network several times as well as the thermostat. I’ve gone through all the troubleshooting instructions several times. Can you help? Thanks!