Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Shotter
(@B3N_Who) reported
@googlenest Have tried all that. Made sure I’m running all latest versions etc etc. Still no joy. Still think it’s a @Spotify issue as it’s not even giving me video on my tv when using internal app. They need to sort this or I think a lot of people will stop watching the podcast.
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Chris Brehm
(@C_Brehm26) reported
@googlenest your nest thermostat is garbage
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Chris Hoang
(@christx78) reported
@googlenesthelp Issue still going on? Multiple cameras around my house have been going offline all day today.
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Brandon
(@SantanaSamuels) reported
@googlenest I'm not at home is the issue. So I can't really reset it or anything
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Saleem Hodge
(@leemstradamus) reported
@dejaVujevich @googlenesthelp I'm having the same issue and after five hours in about to throw this thing!
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Vietec Heating
(@VietecHeating) reported
@googlenest Hi, sorry for delay in replying, yes, the reboot seems to of resolved the issue
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AlesSandro Scetta
(@SandroMEX) reported
@googlenest If I understand saying "ok google syncs my devices" tells me that it is not possible, that there is an error
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Andrew
(@A_M_Yeates) reported
@SteveJames_M @googlenesthelp Think this may be a problem for @tuyasmart. Not working with Alexa either.
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Abhiroop
(@abhiroopbhatta) reported
@googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now
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Keith
(@mbrown038) reported
@googlenest Yes I do. I tried the suggestion on checking accounts linked. I was not part of their home and only his account was linked. I have since rejoined their home to try and unlink everything again see if they will help?
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Dan Wright
(@DanWri94) reported
@googlenest I'm not sure when it started exactly, but it was some time in the last 8 hours or so. I've tried reconnecting the apps to Google Home to no avail, but not sure how to troubleshoot after that. The devices are fine, just seems like a connection issue between Google and those apps.
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damn it!
(@2Disabled) reported
@googlenest @Google wow, had a small problem with @pureprotein and guess what? Pure Protein is taking care of it! They even apologized for the inconvenience. I'll buy more of their product, but no more Google Nest. They suck.
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Anton Korzunov
(@theKashey) reported
@googlenest Arlec/BrilliantSmart. The problem got self-healed after some time as usual. Look like it was some connectivity issues between Google and BrilliantSmart (as it was still working). Not something you can fix, more about "why do I need internet/AWS to switch the lights on"
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newyorker
(@JackL14341586) reported
@googlenest hi. Someone please help me with my nest. Can’t connect to my WiFi.
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Alessandro de Araújo
(@Alessan65295226) reported
@googlenesthelp hi, I'm not able to buy things with the giftcard balance, can you help me?
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