Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bend, OR | 1 |
| Houston, TX | 2 |
| Spring, TX | 1 |
| Blain, Pays de la Loire | 1 |
| Paris, Île-de-France | 3 |
| Sale, England | 1 |
| Veneux-les-Sablons, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| London, England | 1 |
| Évry, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Roissy-en-Brie, Île-de-France | 1 |
| Murcia, Murcia | 1 |
| Le Cellier, Pays de la Loire | 1 |
| Bogotá, Bogota D.C. | 1 |
| Creston, BC | 1 |
| Gennevilliers, Île-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Castres, Occitanie | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
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Ricky Nelson (@lip_richard) reported@googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.
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Robert E. Loser. (@Gargen123) reported@zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.
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Alan Neveu (@AlanNeveu) reportedHey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.
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abhishek gupta (@guptab02) reported@googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..
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Ron Smith (@Patriot_Ron1975) reported@googlenesthelp Google Nest is the Worst product on the Market.. I have a Nest that Cant Pair to anything.. I Bought a Bluetooth Stereo so I could link it with my Nest to play youtube over. BUT it wont pair with it or my IPAD
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Joy (@____heyjoy____) reportedI’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini
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Nicola young (@NickyyYoung) reported@googlenest cannot log into the app Just keeps saying try again is there an outage ?
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Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
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jagadeesh (@jagadeesh1099) reported@googlenesthelp Case 1-9343000041461 – Chromecast with Google TV hardware failure (green lines). Support site and chat broken. Need escalation please.
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Kerry C (@countryrunnerk) reported@Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.
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jason coyne (@thelongback) reported@googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!