Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • knksmith57 Kyle Smith (@knksmith57) reported

    @googlenest did y'all push a software update tonight for nest iq outdoor cams? mine suddenly, and very suspiciously, disconnected tonight at 20:00:19, and it's totally bricked now. won't power on, no status lights or anything. this is really bad.

  • sjespers Serge Jespers (@sjespers) reported

    @googlenest Reinstalling seems to have fixed it. The web app keeps me in a sign in loop though.

  • Willeth Will Templeton (@Willeth) reported

    @Phil_S_UK @googlenest I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast @All4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.

  • arnoutponsioen Arnout Ponsioen (@arnoutponsioen) reported

    @googlenesthelp I have a serious issue with nest v3. Temperature is measured 2 degrees higher than other equipement. All suggestions to solve it don't work. After reset about 5min correct temperature, than rises 2 degrees. Many others have the same problem. Can you help 2 fix?

  • DemonTraitor Demon © (@DemonTraitor) reported

    @googlenest UK, it used to work, then randomly stopped. I cannot imagine there are many trouble steps to take. You either have the action in the routine or not. There's no options etc. It has been rebooted (the Nest Audio)

  • catdelbuono Cat Del Buono (@catdelbuono) reported

    @googlenesthelp I’m still waiting for my issue to be resolved. It’s been months now that the app just keeps crashing before I can see anything, making it USELESS. Where’s the app update to fix this??

  • Palestan Farquhar McGumphrey (@Palestan) reported

    @googlenesthelp How on earth do you get to speak to someone about a nest issue? It has decided to lose WiFi connection and will not reconnect.

  • AKtech2021 AK (@AKtech2021) reported

    Hey @FacebookGaming fix the facebook watch app on @googlenest chromcast, its not loading sometimes

  • MuricanMade21 Meh (@MuricanMade21) reported

    @googlenest Need help with set up. My router will not connect. I have tried resetting the modem and unplugging and plugging back in router and even did a factory reset

  • luisortizIII Luis Ortiz III (@luisortizIII) reported

    @googlenesthelp i am still trying to get case id 9-5448000031159 resolved. All I want to do is send this piece of junk back for another garbage replacement and I can't even get that done. You support is useless. I have spoken to 3 ppl already. Pls help.

  • Willeth Will Templeton (@Willeth) reported

    @googlenest @Phil_S_UK I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast All 4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.

  • JurgenJacobs76 Jürgen Jacobs (@JurgenJacobs76) reported

    Hi @googlenest and @Honeywell_Home I'm seeing a lot of complaints about the connectivity between the T6 and Google home on forums and FB groups. When contacted you are pointing at each other, could you please jointly fix this?

  • MuricanMade21 Meh (@MuricanMade21) reported

    @googlenesthelp Please help me with my router. I have tried and tried to set it up and it keeps saying connection failed

  • SoFLPalace SouthFloridaPalace (@SoFLPalace) reported

    @googlenesthelp How do I fix this?

  • zinkmeister zinkmeister (@zinkmeister) reported

    @googlenesthelp Please contact me to help me with the known issue of a W5 problem with my Nest thermostat. kind regards Paul (0031614574180)

Map Check Current Status