Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Don Curtis Jr.
(@don_lap15) reported
@googlenesthelp Only my wife and I have access and no trouble with the network. I actually removed the doorbell and added it back today but nothing changed. It’s like it doesn’t recognize the nest aware subscription
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Paul Moran
(@PaulMoran1965) reported
@googlenesthelp I have the Nest Learning Thermostat 3rd Gen 2 Wire version, I noticed the lack of Wi-Fi yesterday morning but I had noticed recently that my boiler had been firing up randomly for about 3 minutes at a time, idk if that has anything to do with the problem or not.
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ALICK Seear
(@AlickSeear) reported
@googlenesthelp I have a Google nest learning thermostat and it won't connect to my WiFi. I have reset it and it still won't connect. My router is fine and I have multiple other device connect to it without any issues. It was only installed in late March. Is there a fix for this?
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Scott Marshall
(@RiggedTheGameIs) reported
@googlenest You don't send emails notifying users their equipment is offline anymore? How much more do you plan to downgrade my service?
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Don Curtis Jr.
(@don_lap15) reported
@googlenesthelp It is a wired doorbell. The issue started happening months ago. And we do have a nest aware subscription. We also had to create two homes due to an issue with the doorbell not being able to add on to the existing home.
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Paul Moran
(@PaulMoran1965) reported
@googlenesthelp My Nest thermostat has lost connection with Wi-Fi, I’ve tried rebooting everything, even replaced the router in case it was that, still can’t get it to talk to Wi-Fi do you have an answer to this problem?
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Niels-Kristian Skoulund Larsen
(@SkoulundLarsen) reported
@googlenesthelp hey.. is ther a problem whit link your account to Google home.. it is any thing from Philips hue. To Xbox. To smart thing. After updatebat Google home from 29/7-22. And I try on 2 different android and one iOS.
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Brett
(@talonbrett25) reported
@googlenesthelp i have had my nest from fall of 2018. About 3 weeks ago I lost connectivity to the wifi. I used a bunch of troubleshooting documents and I still can't connect. I haven't changed my network either please help
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Deryk Piper
(@derykp) reported
@googlenesthelp 2/ its fullscreen feed no problem.
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NoelSJ
(@4NoelSJ) reported
@myGEENI problem with Google home but able to control lights. I reconnected the Geeni link still there it isn't able to control. If I control the lights in Geeni app it only show that it is on or off in the Google home app but it cannot control it. @madebygoogle @googlenesthelp
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Simon Gibbins
(@SimonGibbins3) reported
Anyone else having trouble with Google Nest. My other half cannot migrate her nest account to a Google account as the verification email don’t come through on Gmail! #googlenest #unconnectedhkme
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Sam
(@_samdeane) reported
@googlenesthelp @madebygoogle Thanks but I think it's a problem with the boiler rather than the thermostat. I've booked to have it looked into.
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Jennie King
(@jennieeking) reported
@googlenesthelp my Nest won’t connect to my network! (No problem with other devices in house connecting to network) Tried everything ! Restart nest, router, etc. what next?
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Sue Avis
(@susanjavis) reported
@googlenesthelp I need to update my debit card to renew my nestcam subscription it won’t let me….help please 🙏🙏
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Geeni
(@myGEENI) reported
@FlyGuyDave85 @googlenesthelp We have been made aware about the situation regarding the Google Home Connectivity. We are happy to report that the issue has been resolved and we just have to unlink and relink the Geeni app to Google home. For assistance, just call us at +1 (888) 232-3143.
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