Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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DIGITALid
(@DIGITALidTWEETS) reported
@googlenest @madebygoogle Cool wonder if they fixed their buffering issue after the move? *plugs in my nest cam…nope. Back to storage.
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Lucas Francois Ed.D.
(@LukeFrancois) reported
@googlenesthelp I have a Google Nest thermostat that worked great for 9 months and now no matter what I try the Nest can not find the WiFi connection it used to connect to. Router is good. Please help
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Adam T. Forbes
(@AdamTForbes) reported
@googlenesthelp So because I migrated the account to Google my old nest login will not work anymore? Therefore the Shield app is useless, right?
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Ajit Kumar
(@ajitkumarrajan) reported
@madebygoogle Hola! My google home mini connects to the bluetooth device but doesn't playback any audio or doesn't respond to my actions via connected device. Is there any fix for this issue? #googlehomemini #googlenesthelp
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Surender Yadav
(@yadav_surender) reported
@googlenesthelp @Google @sundarpichai exchanging 135 emails Dec2019 and accepted by google that there is problem with the NestHubMax and getting std reply that our team is working on the issue, finally I got reply that they can't fix the issue. I need to handle that on my own.
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Frank Biscotti
(@littlecoinbruh) reported
@googlenesthelp My Nest is showing an error message and can't connect to WiFi.
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Gishanka Perera
(@GishankaP) reported
@googlenesthelp Why does my iPhone say that I can’t download Google Home app because of my region but my android phone has no issue?
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Ben The Geek
(@RunAwayGeek) reported
@Google stop buying things and making them uber ****, @googlenest is shite since you took over.. ffs. Just stop.
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Tony Horne
(@evenparsc) reported
@googlenesthelp having trouble with my nest connection to WiFi , the unit is only 2 months old and no settings were changed or adjusted!!!
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Jay
(@ChilledObserver) reported
@googlenest just spent 12 hours getting unable to connect to your Google home error while setting up. Something is very glitchy. It eventually worked but I'm unhappy.
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Flim Springfield
(@WTFistheIntrnet) reported
@googlenesthelp It has been migrated to Google. The subscription status is showing as ‘Pending Activation’. Support said they don’t see any actual subscription in Google Store. Also get an error when trying to sign up again
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greyghoul
(@greyghoul3) reported
@googlenesthelp I have 4 outdoor cams, they go down two at a time, then pop back up anywhere from 20 mins to 2 hours later. Plus no notifications. I’ve uninstalled the App, power cycled everything to no avail.
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TheRealEMC
(@real_emc) reported
@googlenesthelp I am experiencing an issue with my Nest Learning Thermostat 3rd Generation. It disconnected from the woofing 4 days ago. I’ve tried all of the support suggested steps but cannot get it to reconnect to the WiFi or even find any WiFi networks. Thank you for any help
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Ahmēd
(@Abukersh) reported
Anyone got real help from @googlenesthelp regarding the Google home screen burns?
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Paul
(@Paul06267032) reported
@googlenesthelp Next Aware 1st gen. I went through three service agents who couldn’t help.I was told to send screen shots of my account which I did. I simply wanted to update my payment details but the link on the email sent by you will allow new details to be added but wont allow the swap.
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