Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley-Queen Sweet💖
(@mawmawshelley) reported
@googlenesthelp I know, thanks. Unless you can check to see if there’s still an outage here. Otherwise maybe see you later.
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Dan Whelan
(@danwhelan1986) reported
@googlenesthelp It says 'Active: Nest Aware' 30- Day event only video history and intelligent alerts. I usually get a screenshot in my notifications..I've turned on video recording now but it didn't help.
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eddie
(@twedder30) reported
@googlenesthelp my hello is blinking green. Both resets do not work. Transformer and power is fine. Nothing but problems with hello. Pls help!!
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Ted
(@ASCmotorschool) reported
@googlenest I am sick of trying to sign in to this product, of constantly having signing details refused, and the fact that Customer Service is all but non-existent. Trust pilot next.
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cat stevens
(@dailyhire87) reported
@googlenesthelp - Have a major problem with my Nest v3 Thermostat. It’s been running fantastic for about 16 months and now suddenly has gone offline. No reset, restart, or any of the usual remedies is having an effect. Nest battery voltage is also a steady 3.800v. What to do?
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mr.jds
(@Mr_JDS_Hobo) reported
@googlenesthelp I have a nest thermostat issue - I sent you a DM
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Sam
(@Sam94196583) reported
@googlenesthelp Hi I am having touched with connecting my nest thermostat. I was working well, one fine day I lost the wifi connection and till then almost everyday I'm trying to reconnect it. Now I'm fed up. Is there anything else I'm missing? Need help please
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Paresh Pithiya
(@PareshPithiya) reported
@googlenest @madebygoogle You guys are the worst company in the world. You still use cheques for refunds with a 3 month lead time. Amazon do it instantly to my bank account.
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DustyBoots
(@Bootsters) reported
@LRSrecycles Separating garbage and recycling more. It’s amazing how little would go to landfill or incinerators if we separated better. We need accountability and incentives! People should also get a @googlenest
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Andrea Jahn
(@Andi_J_J) reported
@googlenesthelp 1 of the 2 nest learning thermostats in my home stopped recognizing the WiFi some time ago and I have completed all of the troubleshooting steps I could find online. Please help!
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Tom Sileo
(@TSileo) reported
@googlenest @googlenesthelp Why are you suddenly making me sign in every time I use the Nest app? Incredibly annoying. Fix this
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Dells
(@Dellsinho) reported
@googlenesthelp @ParkerDixonTX Issues again with our Nest Hello, going offline and night vision flicking on an off randomly.
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Rich Johnson
(@nixternal) reported
OK, my @googlenest Home Hub, is acting super weird today. It is either going bad or it knows I have allergies & everytime I cough it activates like I hey googled it. Need to see if there are some tweaks or something to clear this thing up. It is has done it for 4 coughs so far :D
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Chris Knitter | NYC
(@overlookedpro) reported
@googlenesthelp I have 4 cameras and a thermostat that all stopped working in Kansas City, but my camera in NYC is still working. All our other Wi-Fi devices are working fine. What is the problem?
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AaRoZ EzIo
(@arzcreed) reported
@googlenesthelp you guys are so ignorant and irresponsible. Many Chromecast 3rd gen users are having this sound skipping issue with 60fps content on YouTube and Twitch due to broken firmware update you guys pushed into the device. Fix this or I wil never buy your stuff again. 😡
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