Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MPassi23 Michelle Passi  (@MPassi23) reported

    Ever since I had to sign into my @googlenest with my Google account, it constantly signs me out and makes me sign back in about three times before I can see maybe 30 seconds of activity and then signs me out again. Frustrating. Any suggestions on a fix?

  • aliii_cat88 ali (@aliii_cat88) reported

    @googlenesthelp can someone help with my nest doorbell? Before I lose my mind

  • Leezshounia Leez (@Leezshounia) reported

    @googlenest I just wanna tell you guys what garbage garbage nest cameras you guys sell! do realize the night vision does not work on these cameras. is that an issue you guys are planning to fix? because I’m just telling you your fkin cameras are trash

  • myspivey Spivey 🌮👨‍💻 🌮 (@myspivey) reported

    @googlenest please fix your new wifi pro units. This is almost unworkable to have them crash every day. My router is a million degrees. For such a high price item this is terrible. I love you Google, fanboy for life, but this is not hitting the mark!

  • Brach2Brach Jon Brach (@Brach2Brach) reported

    @googlenesthelp Nope it’s not turning blue on my app when it should it’s seems like you’re Ali has a built in rounding error problem. The second the thermo reads 74 instead of 73 I need it to turn on.

  • iamarionlaw Arion (@iamarionlaw) reported

    @googlenesthelp hi, my Google Minis have noticeably slowed down in responsiveness. I've read on the Google support pages that many users have experienced the same and the suggested troubleshooting doesn't solve it (I've already tried). Is there a reason and what's the solution?

  • JBerryAuthor Janet Berry (@JBerryAuthor) reported

    @googlenesthelp I have rebooted both my nest and home (I have 1 of each) and I have uninstalled/reinstalled YT Music app. Set to Pandora and it plays music no problem. Set default back to YT Music and it refuses to play. YT Music sub is up to date and paid.

  • sarahisoverit Sarah (@sarahisoverit) reported

    @googlenesthelp I have the doorbell and the hub. The chime for the doorbell has stopped working and I am now trying to get the doorbell to ring via the hub but it is not working. I have visitor announcements turned on. What else do I need to do?

  • PhllyS PhllySprtsspoild (@PhllyS) reported

    @googlenesthelp Still having the same problem. Not connecting to the internet.

  • MichaelLBerger Michael Berger (@MichaelLBerger) reported

    @googlenesthelp Yea, other devices are having no problem finding the SSID. I also tried with a guest SSID in the house but to no avail. It was purchased in may of this year, new in box from eBay.

  • EdOMalley Ed O'Malley (@EdOMalley) reported

    @googlenesthelp hi - my Nest Learning thermostat is within warranty but suddenly cannot connect to WiFi at all. I’ve tried all remedies suggested on Google Support forums but no luck. Can you please help me?

  • Brach2Brach Jon Brach (@Brach2Brach) reported

    @googlenesthelp Yes, why isn’t my air conditioner kicking on when it should, my program is set to no hotter than 73, it is 74 in the room. That’s what the thermostat is reading. It should be on why isn’t this happening? please fix it

  • heryzenal birdperson (@heryzenal) reported

    @Kayla_Marie_1 @googlenest Well I’ve been filing appeals all day, cs is trash, increasing calls for developers to step in, so send in your complaint and I’ll have a look and ensure resolution

  • RamiroRangelJr2 Ramiro Rangel Jr (@RamiroRangelJr2) reported

    @madebygoogle @Google I have been having issues trying to connect my @googlenest thermostat for the past couple of days. Everything was working fine since installed. Now it lost connection to the network and now can’t connect to network. Already restarted it. error codes M5,M15

  • AndrewP50387742 Andy P (@AndrewP50387742) reported

    @googlenesthelp have been trying all day to get my heating on. I think my thermostat is faulty but the online and phone help people were very unhelpful.

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