Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • LuckyXV ✨Big Ken✨ (@LuckyXV) reported

    @googlenesthelp No. It did randomly go offline again yesterday. A few minutes later it was back online.

  • boardz24 Adam (@boardz24) reported

    @googlenesthelp the original nest app is so much better for viewing and using cameras than the google home app which is absolutely garbage!

  • itsDashThree Jayson (@itsDashThree) reported

    Does anyone else constantly have trouble with @googlenest ? Wtf is error e103??! And why all of a sudden??

  • LuckyXV ✨Big Ken✨ (@LuckyXV) reported

    @googlenesthelp Random and it’s been offline for almost 3 hours now.

  • dicciardi Joe Ricciardi (@dicciardi) reported

    @googlenesthelp hi, we have a nest hub max, it works great, however I have YT premium, which plays on all our other devices but not this. It let's me choose songs & skip but still plays adverts. Ironically the adverts are for YT premium which I've already paid for! Please help!

  • solomon Solomon Engel (@solomon) reported

    @googlenesthelp hi, one of my Nest Learning Thermostats stopped connecting to WiFi and can longer find or see any WiFi networks. I reset the thermostat but it still cannot find any networks. The WiFi network here does not have any issues. Please help. Thanks.

  • Matmoney33 MATMONEY (@Matmoney33) reported

    @googlenest has to be the worst product in the world. The thermostat blows out cold air in the winter and now warm air in the summer. I want my money back. Or a technician to come over asap

  • ceeleeolson Christina L Olson (@ceeleeolson) reported

    @vin_wiesel @googlenesthelp We just moved to a new house, put the Nest back in and we’re having the same issue. However this home is older with a two wire system so I knew going in that we’d run into the same issues.

  • collins_food Collins Food (@collins_food) reported

    @varun893889 @googlenesthelp @rwaldron I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful

  • wesnichols Wes Nichols (@wesnichols) reported

    Example of M&A (dis) integration: @Google screwing up @googlenest. Forcing loyal Nest users to migrate to a 1) an additional app 2) inferior app to Nest is arrogant, inconvenient, bad decision. Not unusual for acquirers to f’up great products. Google has done it here #nest

  • tonnim TM (@tonnim) reported

    Right now @googlenest is my dismay. Let's hope they can fix my issue and win me back...

  • ConstantlyTino Tino 🕺🏽 (@ConstantlyTino) reported

    I think my @Spotify is broken. I ask my @googlenest to play @RufusDuSol radio and I started playing dubstep. 😳 #notthevibesiwanted

  • runway0624 Vitto (@runway0624) reported

    @googlenesthelp Hi. My brand-new Nest Hub 2 is very slow and laggy. Seems like a common problem. Is there any fix for this?

  • Spectre_Sam SpectreSam (@Spectre_Sam) reported

    @googlenesthelp Looking for some help here. Nest thermostat been working great and wake up this morning now cannot get it to connect to wifi. Tried rebooting, resetting, other wifi devices work, and restarted all network devices and still nothing.

  • SDE1975 Spencer Evans 💙 (@SDE1975) reported

    @googlenesthelp I am at my wits end.I bought a nest e thermostat for my new home. When I plugged it in the screen never came on at all. I checked the plug and sockets and everything was working. I took it back to Argos and they gave me a new one which also doesn't come on. Help!

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