Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas T.
(@thacery1) reported
@googlenest No updates? Man, between the YouTube Music disappointment, upcoming space restrictions, and overall quality decline...what happened to Google? Used to be way superior. Now barely worth paying for if the stuff needs constant maintenance/fixing.
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nwgat.ninja
(@nwgat) reported
@googlenest i have a Klipsch R-14PM connected via SPDIF to my Samsung UE55HU7505 4K television, when i tested with only the tv speakers and the issue is still there the issue started after a automatic! firmware update earlier this year will try uninstall google home, use my tablet/laptop
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Daniel H
(@bakabreath) reported
@googlenest Also is this just a step to see what the issue is? If I link with a different Google account, won’t I lose all access to my Google photos and YouTube music account (on the smart devices)?
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Daniel H
(@bakabreath) reported
@gmail Hi, I was told by the @googlenest account to contact you in regards to some issues I have with my account. Attempted to troubleshoot a loss of connectivity with all nest devices. Not a network problem as I could use a brand new account and get everything to work.
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Daniel H
(@bakabreath) reported
@googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?
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DP
(@MrDJP86) reported
@googlenest having trouble connecting more than two nest products. I have my backyard/doorbell cam working perfectly. Try connecting my nest protects and has trouble connecting through my doorbell cam WiFi. Any suggestions?
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Marc Akoley [Ekomak]
(@EkomAK) reported
@googlenest Seems to works now. What I do : Reset Hue Bridge Uninstall/reinstall Home App Use Chrome as default in-app browser Relink the 2 services (Home and Hue). I have to finish all my setting but the first bulbs i add works well. Thanks for your help and thanks to @AJBeaks too
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Charlie Potatoes
(@Charlie_Pot) reported
@googlenest any issued with data flow. seems slow by 10-15 minutes right now. nothing close to real time thx
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redpaperrose.com
(@redpaperrosecom) reported
@googlenest I'm confident the issue isn't on the client side and would place my bets on an issue either with the software on the doorbell itself or on the nest server side - only thing i haven't tried is switching over from my virgin router to an alternative (I have no stable alternative)
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Adam T
(@AJBeaks) reported
@EkomAK @googlenesthelp @googlenest If it's of any use, the issue ended up being with the bridge. I had to reset to factory settings and reload everything. If you have a square bridge there is a tiny hole on the back to reset with a pin. Doing this worked, but it forgot everything!
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Sean Bob
(@SeanBob604) reported
@googlenest It's working for both of us now. The point was to let you know of an issue with your systems. It was not at our end.
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damn it!
(@2Disabled) reported
Wow. @pureprotein has a minor issue and sends me a coupon to replace a couple bars and more. Cool! Made in America. @googlenest breaks under warranty and @google is too cheap to reimburse me $215. Made in China Too bad Pure Protein doesn't make thermostats.
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QC Adventures
(@PsychicMoonSan) reported
@RyanMcKeon1 @gmail @googlenest I created a new account. After either a day or two the new account will be broken as well. Do you have Hubs? I'm finding this appears to be an issue with the UI update being sent to the hubs. People who dont have hubs aren't having this issue.
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Jason Karns
(@jasonkarns) reported
@googlenest Being unable to see the actual date of a reminder message seems... like bad design.
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Lulwa
(@lullwaalhammadi) reported
@googlenest It’s a Samsung TV and I’m using google chrome on Mac. YouTube connects fine to chromecast, but other sites including Netflix are not connecting, I get an error message of “source not supported”
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