Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Anaheim, CA | 1 |
| Ocala, FL | 1 |
| Cuenca, Provincia del Azuay | 1 |
| Carolina, Carolina Municipio | 1 |
| Minneapolis, MN | 1 |
| Lee's Summit, MO | 1 |
| Paris, Île-de-France | 1 |
| Hagerstown, MD | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@AlexPetringel) reported
@googlenesthelp well i might searchfor the guarantee to get it replaced because i think it's a hardware problem
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mtzlblk
(@mtzlblk) reported
@googlenest My Chromecast Ultra, Home Mini & Nest Hub all integrated fine. Cancel Gsuite and stop paying? Probably not, but I will at least look into options. Dump Nest Thermostat and eat the $230 I paid for it? Probably..and post several low ratings with reviews to help people avoid same
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Derek Means
(@meansderek) reported
@googlenesthelp i need help, my thermostat won’t appear in the nest app or site but it’s working in google home
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marie
(@maries_twit) reported
@googlenesthelp I don’t think I need the help anymore, I’ve got it to work somehow
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Eric
(@atx84) reported
@googlenesthelp I have an issue with my google nest thermostat mirror version. It keeps disconnecting from the nest server. States that it is connected to my router. I have to restart it every 8-12 hours to get it showing back up on the home app. Started a couple months ago
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Liz Balderston
(@LBalderston) reported
@googlenesthelp our Nest thermostat (3.0 version) has been offline and not able to find any network. We have gone through the restart steps with WiFi and with the Nest several times with no luck. Our WiFi shows all devices in the area and it doesn’t see the Nest signal at all.
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Danielle🦋
(@dxni_wild) reported
@googlenesthelp Hi, the same problem is happening on the website as well
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tasneem n choudhury
(@taschoudhury) reported
@googlenesthelp I am disappointed to learn that as I pre-ordered the Nest Doorbell, there was no offer for free nest mini included. I only saw this offer in the UK today on your store. Also, I was slow on the uptake that it doesn't have a speaker and that you need a nest mini.
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Matt B
(@measurecheck) reported
@googlenesthelp It has happened for years. Please fix.
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Dennis Smith
(@dennis22939) reported
@mikegannonuk @googlenesthelp My camera not working keep saying I'm away spinning, the space is turned off
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Shivaram Mysore
(@shivaram_mysore) reported
the @googlenest @madebygoogle is one of the most poorly conceived solutions. While the camera may be nice, the number of accessories needed to get it installed is pretty long. Not having a wired option is a security nightmare for a "security" solution.
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Danielle🦋
(@dxni_wild) reported
@googlenesthelp hi I can’t log into my nest app. I am a family member and I try and log in and it says error 400?
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Emma Murphy
(@EmmaMur43223397) reported
@googlenesthelp we have moved into our new home and the already installed nest hub isn’t connecting to wifi. We have one hub which can connect and one which can’t! Can you help please 🤞
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witty10
(@witty10) reported
@karlvzl @googlenesthelp @sundarpichai Just found out my nest temperature sensors don’t work on the google home app. Terrible. I own 2 nest IQ, 1 nest battery cam, 3 nest temp sensors. I was loyal to nest because I wanted to control everything off one app. Now I have to use 2. Ridiculous
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tej
(@tez_hyd) reported
@googlenesthelp Hi Nest help, My Nest Thermostat is disconnected and unable to find any networks since two days. I tried restarting and resetting and all possible options but it still couldn't find any networks to connect to wifi. Could you please address how to fix the issue?
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