Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Spring, TX | 1 |
| Blain, Pays de la Loire | 1 |
| Paris, Île-de-France | 3 |
| Sale, England | 1 |
| Veneux-les-Sablons, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| London, England | 1 |
| Évry, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Roissy-en-Brie, Île-de-France | 1 |
| Murcia, Murcia | 1 |
| Le Cellier, Pays de la Loire | 1 |
| Bogotá, Bogota D.C. | 1 |
| Creston, BC | 1 |
| Gennevilliers, Île-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Castres, Occitanie | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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@benignvanilla.bsky.social (@BenignVanilla) reported@zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.
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Paul Barrett (@PaulBarret18256) reported@Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail
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I find Discounts, deals, and coupons for you (@HowToMoneyTruth) reported@CZEdwards @googlenesthelp i understtand your frustration consider scheduling regular maintenance to prevent issues like this check for deals on tools in my bio
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Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
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Jerry Harvard (@rentmygeek) reported@googlenesthelp @YORKIE007 Wrong status page.. still down.
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Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help
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Area Man (@lheal) reported@CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.
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TheCesarcade (@TheCesarcade) reportedGoogle’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Valentino Gonzales (@nodoubt212005) reportedI’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.
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Jayjose (@Jayjose4) reported@googlenesthelp @looplunchrun Still down. Not working
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Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
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Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
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K. A. (@kamyar1389) reported@googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?
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ContractBuddyApp (@UseCBApp) reported@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect