Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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Teresa Irungu
(@TeresaIrungu) reported
@googlenest Sorry I forgot to respond. It connected back, thanks for your help!
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Colin Giuseppe
(@colingiuseppe) reported
@googlenesthelp My Nest thermostat lost WiFi and is showing a w5 error. You’ve stopped responding in the DM thread after I followed all the recommended fixes. Please can you respond as it’s well past 2am.
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Chris
(@cm_richards) reported
@googlenest No changes made. As you can hear on the Video, the Google assistant can hear me properly, so I'm not sure it can be a WiFi issue. It has just misunderstood what I said. It worked when I repeated the command.
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WENDY
(@AFLmusic) reported
@googlenest Unfortunately don’t think it’s a chromecast issue. I have a feeling my TV has just decided to **** itself.
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Joel Adkins
(@mradkins) reported
@googlenest The documentation included in packaging had only 3 steps to connect by Google Home. This does not prepare a user to replace Google network with a Google NEST network at all. There needs to be more information included to help the end user with setting up their network.
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Shane
(@_Shane_MW) reported
@googlenest No issue with the bulbs or using the app. I have 16 bulbs
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Joel Adkins
(@mradkins) reported
@googlenest Well it is too late for that one. I ended up throwing the Google mini hub across the room, kicking it and then throwing it on the ground repeatedly. It broke apart. So no need to troubleshoot it now. It is in pieces in the garbage. :)
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Matthew Reynolds
(@DigitReynolds) reported
@googlenesthelp my nest thermostat can't see any wifi. this happened before and a replacement was sent, I have followed the reset regime and still broken, please help
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Rama Rao Saladi
(@saladiramarao) reported
from
Gurgaon, State of Haryāna
Hi @googlenesthelp Google nest mini is one of the worst piece of shitty tech I have ever seen till date. It keeps on getting disconnected too frequently when ever there is disturbances with internet or power fluctuations. Also, it don't get connected back to the network 😠😡🤬
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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Dahiver グェルラ 🍥
(@DaeDreamz_) reported
@googlenesthelp Nest Learning Thermostat won't find any wifi networks, how do I fix this. I'm in the Florida, United States
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Pranay Wankhede
(@pranay_w) reported
@googlenesthelp I recently bought a thermostat which is not compatible at my apartment due to 240v. I checked for return but I got reply that it’s bit late. Can you please understand my situation and help?
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Ben Nash
(@bennash) reported
from
San Francisco, California
@googlenest I bought the device new about 2 months ago. Remote issues for past three weeks. The recent firmware update didn't help. There was a second firmware update yesterday. Not sure if it helped
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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