Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos (@Kahlosinthecity) reported@googlenesthelp Hello, so it stopped the testing but now there is a beep every now and then and I have a message saying the CO detector is broken and I need to replace the while thing
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Mike O'Sullivan (@OsullivanUk) reported@googlenesthelp Hey Google... No, nothing like that at all. Just an old (Humax) Freeview recorder, Xbox One, Nintendo Switch and a (non-smart) Panasonic blu-ray player. All powered off at time of issue. Couple of other people raised it as issue a few days ago on the Google TV forum also.
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Greg Matthews (@chimoose) reported@googlenesthelp My Nest Learning Thermostat lost wifi and hasn't been able to reconnect. I've done EVERY step to fix in the app, but nothing works. Can you help?
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Kevin Lloyd 🇨🇦 (@kevinlovestech) reportedFor a company that makes 160 BILLION a year, @google still can't build a reliable Home Hub or Nest Doorbell. Have told my office hub to "show the front door" 3 times today, and the camera has gone offline at least 4 times today. @googlenesthelp
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Chris Kirsch (@chris_kirsch) reportedI did phone @googlenesthelp support today, and they confirmed that this is not configurable through the app. If anyone has an idea of how to fix this, I'd appreciate it.
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Rain(er) 🍁 (@bett3r) reported@googlenesthelp Since months ago. I use Samsung S21U. Troubleshooting so far none, unless I'm part of the Google Developers team. Also, restarting phone does help because this is a build-in Google native apps.
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#NeverthelessShePersisted 🇺🇸 (@SmithCLC) reported@googlenesthelp Okay but it says the is offline on my Google Hub, both ipads and iphone.
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ßeeLazyy (@BeeLazyy) reported@googlenesthelp it doesn’t chime inside, doesn’t show clips of detected events even seconds after it occurred, sometimes it doesn’t load the live feed, sometimes it fails to notify of a person. Worst of all: every problem (except the chime) seems to magically resolve itself once I pay for aware.
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Ted Wells (@tedwells) reported@googlenesthelp I tried connecting 3 times. The second time it said it was connecting but didn't. Error all 3 times.
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Carlos (@Kahlosinthecity) reported@googlenesthelp it is supposed to last 10 years but I purchased it about 3 years ago / so it did not last the expected /advertised time. Please help
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Michael Gerschutz (@mikeGerschutz) reported@googlenest the Squirrels are at it again. They've chewed threw another Outdoor IQ power cable. Can't find a replacement anywhere. I'm not looking to drop 180 plus on a new camera over a power cord. Please help!?
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Veronique Servant (@VeroServant) reported@googlenesthelp Our Google Nest Thermostat can't find any WiFi networks. We have rebooted routers/thermostat and nothing works. All of our other devices can detect networks and connect to the internet, our Nest Thermostat is the only device that cannot. Can someone please help?
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Steven Manners (@StevenManners) reported@googlenesthelp My Nest lost Wifi connection after being fine for over a year. I've tried restarting my network, restarting the Nest, manually adding the network, but nothing is working. Thanks for your help!
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Q (@Kwenten75) reported@googlenesthelp My Nest Learning Thermostat lost wifi and hasn't been able to reconnect. I've done EVERY step to fix in the app, but nothing works. Can you help?
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Leslie Ho (@waihinho) reported@googlenesthelp It started today. I have not changed any setting to my router. I have also tried to connect the nest to another router and my mobile phone as a hotspot. The same error code comes up.
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