Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob
(@rmarks7222) reported
@malik_asfn @googlenesthelp I never violated the rules or used third party application and I get kicked out permanently with the help Panel_Support on InsTa gave me assistance because I was lost on what to do.
-
MB
(@JackPadre) reported
@googlenesthelp you've ruined nest. The migrating accounts, sharing access, and all around difficulty of just updating anytime there's a new device, is the worst. Used to go the a website, login, done. #ihatenestnow
-
Craig believes Black Lives Matter
(@craigthemc) reported
@googlenesthelp The issue went away for a few days after rebooting the GH devices and the router but has resurfaced. The music quality from Spotify is horrible.
-
Sir James of Lincolnshire
(@James1290GT) reported
@TeresaT99999 @googlenesthelp Not yet, having to go through DMs with them and fill out forms etc .. think this is a known issue with a certain manufacturing batch of devices.
-
Ade Clarke
(@Ebgb666) reported
@googlenesthelp my nest thermostat no longer connects to my WiFi and cannot find any other networks , I have reset it several times and still nothing , please help
-
Teresa
(@TeresaT99999) reported
@James1290GT @googlenesthelp Did you resolve this problem J?
-
Steve McCaskill
(@MickeyCaskill) reported
Was a bit chilly this morning so thought I’d put the heating on for thr first time since Spring. I smugly tried to put the heating on via my phone only to find out that the Heat Link doesn’t work any more. Resets don’t fix the issue, the unit is powered. Advice @googlenesthelp ?
-
Peter Cahill
(@petermcahill) reported
@googlenesthelp what the heck. Kicked out of your app and won’t login without verification code but the verification code never comes to the email address. Stop your forced integration
-
Malik Abu Sefain
(@malik_asfn) reported
@googlenesthelp Hi support team Gmail All love love and respect you I lost access to my account Gmail because he stole my personal phone and I can no longer log in to him from my current phone Please help me so I will send you enough information in order to confirm my identity and I am the owner
-
Craig D.
(@Calgary_Coach) reported
@madebygoogle While I have had success with many of your products, after 14mo of trying to access support for a #GoogleNest I am highly concerned by the poor #customerservice provided through email and Twitter. I received contradictory messages, original concern never addressed.
-
bigal1612
(@bigal1612) reported
@googlenesthelp need help please
-
Dean K Gibson ✝ 📷 📶 💉
(@AE7Q_) reported
@googlenesthelp I bought 4 Nest Hubs to be able to monitor web status pages, but I need to login. I just read that in firmware v1.54, you are including a keyboard for browsing. I have waited 2 years for this (I'm on v1.52 in the "Preview program"). I hope you release this soon!
-
Zai Divecha
(@zaidivecha) reported
@googlenesthelp the enter button on our Nest Yale lock doesn’t work 50% of the time. I can hit the Yale button, enter the code, but it doesn’t register that I’ve pressed the check mark. The keypad goes back to sleep after a few seconds. I can’t find any support articles - help?
-
Ian 🤿
(@ianjeffrey) reported
@googlenesthelp have nest hello for years. No issue. Just got new nest protect. Cannot get it to connect to wifi. Tried on iOS and Android. Keep getting p017 error. Clear it’s memory and start again. Same issue. It’s running firmware 3.1.4.3. Help. This should be simple.
-
John Monnecka
(@JohnMonnecka) reported
@not_stopp1ng @googlenest @SantanaSamuels Did you ever figure this out? Mine is doing the same thing… network connected on app and the thermostat is working but the app says it’s offline … very frustrating
Check Current Status