GTA 5 Outage Map
The map below depicts the most recent cities worldwide where GTA 5 users have reported problems and outages. If you are having an issue with GTA 5, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
GTA 5 users affected:
Grand Theft Auto V (GTA 5 or GTA V) is an open world action-adventure video game developed by Rockstar North and published by Rockstar Games. The game was released on 17 September 2013 for the PlayStation 3 and Xbox 360, on 18 November 2014 for the PlayStation 4 and Xbox One, and on 14 April 2015 for Microsoft Windows.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bologna, Emilia-Romagna | 4 |
| Avensan, Nouvelle-Aquitaine | 1 |
| Paris, Île-de-France | 6 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Brieuc, Brittany | 1 |
| Hoogeveen, dr | 1 |
| Barquisimeto, Lara | 1 |
| Roubaix, Hauts-de-France | 1 |
| Veracruz, VER | 1 |
| Guadalajara, JAL | 1 |
| Comblain-au-Pont, Wallonia | 1 |
| Saint-Hyacinthe, QC | 1 |
| Meerut, UP | 1 |
| Riemst, Flanders | 1 |
| Villahermosa, TAB | 1 |
| Carcassonne, Occitanie | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Cachan, Île-de-France | 1 |
| Düsseldorf, NRW | 1 |
| Calais, Hauts-de-France | 1 |
| Arrondissement de Charleroi, Wallonia | 2 |
| Hamburg, HH | 1 |
| Arras, Hauts-de-France | 1 |
| Libourne, Nouvelle-Aquitaine | 1 |
| Jewar, UP | 1 |
| Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes | 1 |
| Forchheim, Bavaria | 1 |
| Enghien, Wallonia | 1 |
| Asunción, Asunción | 1 |
| Brest, Brittany | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
GTA 5 Issues Reports
Latest outage, problems and issue reports in social media:
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Splukman18 (@splukman18) reported@RockstarSupport I’m having trouble with mission creator
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Luis Santos ® (@LuisSantos023) reported@RockstarGames Fix the casino heist it’s absolutely horrible and terribly bugged
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HALA MADRID (@zakamuko) reported@videotech @MeharajNabil @RockstarGames They can’t fix that because modern games are designed with some type of 4k rendering resolution in mind
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Marcy (@Marcy1712113068) reported@RockstarSupport I tried to link my discord account with my rockstar account. It always gives me the "Sorry, we are unable to handle your request at this time." error. Is there anything I can do about this?
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Hazardly (@HazardlyDude) reported@RockstarGames @GTASeries @M_Joe_Hort Can someone please fix the animation on this mission plz
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Mike the Random Guy (@MikeRandomGuy) reported@RockstarSupport Hi Rockstar Support, I'm having a frustrating login issue with **Red Dead Redemption 2** on Steam that has completely locked me out of the game. When I launch the game, the Rockstar Launcher opens and asks me to log in. It then prompts for a 2-step verification code from an authenticator app. I don't have access to the old app, so I installed a new one on my phone. However, I can't link the new authenticator because it requires me to log in first — creating a loop I can't escape. I searched my email for backup codes but couldn't find any. When I tried to submit a support ticket on the Rockstar Support website, I keep getting a "**connection error**" (this happens even with my VPN turned off). I'm completely unable to play the game I purchased. Could you please help me regain access to my Rockstar account? Any assistance with resetting the 2FA or manually assisting with the login would be greatly appreciated. Thank you in advance! Best regards.
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Elliott Smith (@ElliottSmith_3) reported@RockstarSupport How do I speak to a person ? Stuck in an infinite loop of making a ticket then an AI bot saying it’s resolved when they haven’t even attempted to help resolve the issue. Completely locked out of my account without help which I cannot find using the support
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. (@dotTheOG) reported@bag_saddler @500Casino @RockstarGames Okay, but what’s the big deal? How often are you staring at the thing for it to be an issue? You know what? It’s my fault for commenting in the first place…
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Victor B. Cavalcante 𒉭 (@vicsauro) reportedI CANNOT OPEN NEW SUPPORT TICKETS: error message appears every time I try. Locked out of my account due to 2FA/Google Authenticator. No code appears in my app Yesterday’s email was closed without help. Pls reopen my case Account: vicsauro on PS5. @RockstarSupport @RockstarGames
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Marcy (@Marcy1712113068) reported@RockstarSupport I tried to link my discord account with my rockstar account. It always gives me the "Sorry, we are unable to handle your request at this time." error when I log in with my account on the signin.rockstar website.
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TheBTCPlumber🇨🇦 (@Geoff87059735) reportedHey @RockstarGames , you game bugged on me in the middle of my cayo perico setup and set me back 100000$ wtf man. Fix ur sh!t
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Lego_TFBKM (@lego_tfbkm) reported@RockstarGames Also, having a career progress challenge for the clubhouse bar while making the resupply missions basically impossible because of the floating van bug is annoying as the fix seems so simple as other vans in the game don't start floating when the doors are open
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Michail Angelopoulos (@a3_mike) reported@EastsidexBizz @RockstarSupport @Rockstarsupport is a bot farm. No chance of help. After 3 months of email exchange with "Molly_Bs", and "Jeff_Cs", I sent an e-mail to Take2Interactive support. Issue resolved within a few hours by a person, following up the next day to ensure everything was OK.
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Thijs0x57 (@Thijs0x57) reported@PLTytus @RockstarGames Yeah I have the same issue, very annoying
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𝐒𝐨𝐮 (@realsousita) reported@RockstarGames Pre-orders will crash on June 25
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