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GTA 5

GTA 5 Outage Map

The map below depicts the most recent cities worldwide where GTA 5 users have reported problems and outages. If you are having an issue with GTA 5, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

GTA 5 users affected:

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Grand Theft Auto V (GTA 5 or GTA V) is an open world action-adventure video game developed by Rockstar North and published by Rockstar Games. The game was released on 17 September 2013 for the PlayStation 3 and Xbox 360, on 18 November 2014 for the PlayStation 4 and Xbox One, and on 14 April 2015 for Microsoft Windows.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arrondissement de Charleroi, Wallonia 1
Santa Pola, Valencia 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 5
Carcassonne, Occitanie 1
Maubeuge, Hauts-de-France 1
Victoria, BC 1
São Paulo, SP 2
Łódź, Łódź Voivodeship 1
Province du Hainaut, Wallonia 1
Guingamp, Brittany 1
Zambrów, Podlasie 1
Lyon, Auvergne-Rhône-Alpes 1
Brno, South Moravian 1
Jaipur, RJ 1
Rodigo, Lombardy 1
Houston, TX 1
Bordeaux, Nouvelle-Aquitaine 2
Reims, ACAL 1
Johannesburg, Gauteng 1
Paris, Île-de-France 4
Medinīpur, WB 1
Sinop, MT 1
Carnoules, Provence-Alpes-Côte d'Azur 1
Detroit, MI 1
Southend-on-Sea, England 1
Wevelgem, Flanders 1
Kolhāpur, MH 1
Rājkot, GJ 1
Saint Paul, MN 1
Carpentras, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

GTA 5 Issues Reports

Latest outage, problems and issue reports in social media:

  • RamzanNazirov
    Ramzan Nazirov (@RamzanNazirov) reported

    @RockstarSupport Hello, I would like to recover my account. It is currently in the process of being deleted, but I am unable to submit a request through your website. Please help me with this issue

  • RichardWottrson
    Richard (@RichardWottrson) reported

    @RockstarSupport Your support page is broken, Every time I try to submit a ticket it shows “Submission error”, I’m pretty sure this is not a problem on my end.

  • DaaaaanielTV
    DaaanielTV (@DaaaaanielTV) reported

    @RockstarGames GTA Online missions have been "go to A, get package, go to B" since 2013. Just use a small AI model to generate dynamic dialogue based on player history. Costs basically nothing, makes the game feel alive, players stop hating the grind. Fix it.

  • ktonrgh
    King (@ktonrgh) reported

    @fleurd01 @RockstarSupport If you're having a similar issue to where you just can't login with your normal info and knowing that it's correct: Try adding a capital to your email. For example: gmail -> Gmail - Hope this helps.

  • TedRenfrew22
    Ted Renfrew (@TedRenfrew22) reported

    @RockstarSupport @Bradley15929797 Hello I’m constantly having issues with being kicked from lobbies, getting dropped from rockstar servers etc it’s driving me mad and I’m about to point of selling my Xbox and going back to a PlayStation the rockstar servers are taking the mick it’s really beyond a joke

  • kittiearie
    arie ᓚᘏᗢ (@kittiearie) reported

    @RockstarSupport I’m trying to change my email so I can log in but I’m not able to submit a ticket, keeps giving me an error message.

  • ItsZodiacBull
    ItsZodiacBull (@ItsZodiacBull) reported

    @RockstarGames, for the love of God, PLEASE, fix your ****!!! - Did casino heist. Didn't get paid cos **** servers gave me a transaction error. - Went to submit support ticket to ask for my $400k, but, get a submission error... AAA company BTW. Just no QA process apparently.

  • TheTrueCinos
    Cinos (@TheTrueCinos) reported

    @RockstarSupport I’ve been trying to create a support ticket and it keeps failing. I know it’s not my connection that’s having issues. I have an open ticket and not a single agent has responded to any of my messages. Please help

  • tribalchieef_
    Road to Leonida (@tribalchieef_) reported

    @downdetector - Rockstar gamers are reporting an outage while playing GTA online. @RockstarSupport is aware of and working on the problem

  • tgsflubnugs
    Yall Are Something 🙄🤦🏻‍♂️ (@tgsflubnugs) reported

    @RockstarGames How bout instead of lowering sell price of owned vehicles YOU ACTUALLY DO SOMETHING ABOUT PEOPLE WHO GLITCH FOR KILLS AND CONSTANTLY GRIEF YEAH?

  • kierszniok45443
    Feliks Kierszniok (@kierszniok45443) reported

    @RockstarSupport My ticket #36606177 was closed by Favor B. with a 'cooldown' excuse, but the linked account is EMPTY. I can't play the game I bought on Steam! Please help me bypass this error. This is unfair.

  • ForzaPixel
    ForzaPixel (@ForzaPixel) reported

    @RockstarGames u need to sort your stuff out im trying to change my email and trying to get my self logged in as I lost a email that got hacked and deleted years ago and I can’t do nothing trying to make a ticket and saying not enough proof then now I can’t make one at all fix it

  • Patriot1985B
    BrocktonJosh (@Patriot1985B) reported

    @RockstarGames @GTASeries I just tried playing GTA online and for some reason my account is suspended? I dont talk online to other players so it makes no sense. I had no idea someone could just report you and get you suspended, i pay for this fkn service. Im done if its thay easy to screw witb someone account.

  • draculas4231
    Michelle Scott (@draculas4231) reported

    @RockstarGames You announce this but can't fix the Casino heist in online?????

  • tmurtaugh18
    Aioli (@tmurtaugh18) reported

    @RockstarSupport don’t know what authenticator app I used years ago. Trying to log in and can’t get past the login because I need the authenticator. Anyway to change it to email verification or reset my authenticator?

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