Halo Infinite

Halo Infinite Outage Map

The map below depicts the most recent cities worldwide where Halo Infinite users have reported problems and outages. If you are having an issue with Halo Infinite, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Halo Infinite users affected:

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Veracruz, VER 1
Dallas, TX 1
Florissant, MO 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • phinsfan9 Rockets/Dolphins (@phinsfan9) reported

    @XLR8_twitr @Halo Yeah that's a different issue than accessibility. For this reason, I'm happy for all the people that feel more free to personalize their spartan. It's just not the direction I would have went. I accept that it seems to be a popular choice though.

  • conner372 conner 707 (@conner372) reported

    @GewdvibesPlays @HaloSupport @Halo Funny lol I never said it was their problem you should read more

  • GewdvibesPlays Gewdvibes (@GewdvibesPlays) reported

    @conner372 @HaloSupport @Halo Why is your slow internet their problem?

  • EliasGo48797974 theonlyqsaslayer (@EliasGo48797974) reported

    @Halo @ske7ch keyboard and mouse still not working for xbox one x/series x

  • BBerg9912 BBERG99 (@BBerg9912) reported

    @AZ49214405 @Halo Yes exactly I’m using a 1660 super and I can’t even load into the multiplayer game. Kicks me back to the menu everytime. This update better fix this issue

  • Miggytronz Miggytronz (@Miggytronz) reported

    @Halo @HaloSupport This new update you pushed is now causing my game to crash in matches now and when I'm in there is constant stuttering. 3700x/3080fe.

  • rttzyui Rtas' Vadum (@rttzyui) reported

    @HaloSupport @Halo Yo so I got the invite needed to play the Infinite preview but I didn't get any message on Waypoint nor did I get anything on the Insider Hub. Is there a fix to this?

  • tanerlconaway ShadowsCreed (@tanerlconaway) reported

    @HaloSupport @Halo its still crashing for me. black screen with 4 loading dots then when i hear music it crashes. will the beta in extended because these issues?

  • Minoverody Kaio 希 (@Minoverody) reported

    @Halo Still can’t get in a match. Now there’s an “unknown error” and it won’t let me select on a game mode or hit the “play” button. Somebody help

  • thathitbox thatHITBOX (@thathitbox) reported

    Hey @joestaten @Halo @HaloSupport great work with Halo Infinite MP. Quick question: will there be an option to show friendly gamertags / service tags in public online games for the final release? The current option in Settings is apparently only for Custom Games.

  • BluminousFPS Blu (@BluminousFPS) reported

    @AZ49214405 @NirseRiguy @Halo I understand what you’re saying, but at the same time it’s unrealistic to expect developers to lower their game’s performance just because you can’t keep up with the times. That’s not their problem.

  • BlackLightEve BlackLightEve (@BlackLightEve) reported

    @BFatedscythe777 @HaloSupport @Halo Usually just takes a few restarts and it works. I think it’s a problem with a ton of people trying to login at once.

  • HappyCheetoes Dyliebob (@HappyCheetoes) reported

    @Halo i still cant open the game without a directX error on steam and ive had no help for 3 days

  • FunkyReaperCat FunkyReaperCat (@FunkyReaperCat) reported

    @immmdabess @Halo Did it take you 2 months to make this answer? LOL. They are already adding more stuff to MCC, even though Halo 2 codes are an issue.

  • omgwtfunz JoJo (@omgwtfunz) reported

    @oneyoungboi @Halo I was just encountering this issue and I submitted a ticket but im glad im getting these issues now and not with the full release

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