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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (25%)
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Online Play (25%)
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Game Crash (25%)
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Sign in (13%)
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Glitches (13%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Online Play | |
 Campeche |
Glitches | |
 Bogotá |
Sign in | |
| Veracruz |
Matchmaking | |
 Rotherham |
Matchmaking | |
| New York City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Greekstrawberry
(@Evilkis5) reported
@Halo this weekend? i completed the 10 matches this day already, this game is to damn fun! (too bad my game clips sound is synched off or not working at all on Xbox series x)
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Yo Im Moon
(@YoImMoon) reported
@Halo I CANNOT HEAR ENEMY FOOTSTEPS!!! My volume is MAX and my headset volume is up and I'm still killed by someone who's right next to me, but I get absolutely NO audio for them. I can only hear friendly footsteps. FIX THIS!!!
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Eric Guzman
(@cire_sw) reported
@JokermanUno @Halo Besides cpu our builds are similar are you having FR issues? If so gotta turn off vsync set max to unlimited and minimum to what ever your monitors max refresh is. But that’s assuming you were having the frame rate issues I was having.
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jacob
(@1forkyboi) reported
@Halo flight has been fun but the matchmaking is atrocious. I have literally not won a single match and that’s just insane. Gotta sort out the matchmaking. This is unreal. Never had this problem in a shooter before. Lots of losses sure but literally never a win? Something is blah
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BareKnuckleGraphics
(@JedEye81) reported
@Halo Trying to play but servers issues
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Centaur616
(@Reg_Slater616) reported
@Halo How do we know ow if we face you will it say 343 for the service tag
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Wayne "D-Day" Davis
(@Murimann_) reported
@Halo I really want to play the game, but I'm from South america and every match has 200+ ping right now, when I used to have 20 on the last weekend, is someone else having this problem?
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Alex Harper
(@TheNarwhalLord) reported
@Adrianno7 @Halo No, I submitted a ticket and I haven’t been able to find anyone else having the same issue. Xbox powers back on just fine right after too.
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Ronnie42
(@neoronnie42) reported
@Halo Or you could just give it to everyone who played when they can. Not everyone is lucky enough to be able to play at those times. Played 1 BTB this weekend and then had to deal with servers down. Now I have to 'hope' I can get 9 more on time based restricted servers. 🤔
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MeatHead
(@ImTheMeatHead) reported
@Halo enjoying infinite but aiming feels terrible on both MKB and controller...... Weirdest feeling on any game I've ever played.... not sure what the issue is here.
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Dwight T.Rash
(@dwight_rash) reported
@ProspersTa @Halo yeah i reinstalled and i havent had my pc crash since. game has crashed to desktop twice for me though and once for a buddy. not terrible for a very busy preview build
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GENKE-YT
(@xGenke) reported
Yo matchmaking is broken @Halo ain’t no way I should be allowed to drop 41 kills w 10k damage
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Miranda Du, **** You
(@Bardown360hz) reported
@Halo I figured it out. I turned off Nvidia Overlay. Not sure why this would cause an issue but....
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barcus1082
(@barcus1082) reported
@Halo Fix your ******* game, can’t play Bc my mouse has a ******* dead zone
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Pinckard🍿
(@PinckardLIVE) reported
@Halo The game will not launch on my system, yet it ran perfectly last flight. 1070 8gb + Ryzen 5 2600. Please fix
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Pottsalot2
(@AndrewP1943) reported
@Halo You can't even submit a ticket about it. It just redirects you as if you couldn't possibly have a different problem than the one they think you do.
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MetalHeadGamer
(@METALHEADIV) reported
@Halo Having a blast with BTB, but I hope it clears up a bit, the lag is really bad right now. I got kicked out of one match and then it was just choppy with lag, not as bad on 4v4, but really bad on BTB.
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ARC trooper Echo
(@CloneUnnamed) reported
@YoImMoon @Halo One solution would be to use your radar but yeah still an issue they should fix
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Chris Barnes
(@ChrispyLoco) reported
@TheNarwhalLord @Adrianno7 @Halo I'm having similar issues, had 2 crashes in 2 hours, totally shutdown. Scares me man!
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🇾🇪
(@UtdPee) reported
@Barbowa @LeeTszChung8 @Halo how did you fix it?
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ADIGAMES
(@AdiGamesREAL) reported
@Halo Why would you ban players for having their game crash? makes 0 sense to have bans be added in a tech flight
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Jake Kim
(@pkjake2) reported
@Halo is there any fix for the game crashing? I either get instant crash on startup or when a match loads in the game just crashes. I have updated all drivers and my hardware is well-within spec.
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Ghost-Man VEVO
(@GhostManVEVO1) reported
@Halo Can you fix mouse support on xbox
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Miranda Du, **** You
(@Bardown360hz) reported
@Halo Anyone else having massive FPS issues? I cant play. getting like 4 FPS. I have a 3090. It worked fine last weekend. What is the issue.
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Mrcraz43
(@mrcraz43) reported
@Halo Halo infinite multiplayer is having server issues
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Petey Plastic
(@PeteyPlastic) reported
from
Los Angeles, California
@xCheriNoble @Halo It’s just gotten too repetitive and the maps are too small. With games like Fortnite with gigantic maps, halo is having trouble keeping up. Now I know it’s 2 different types of games but I couldn’t play more than 2 games of halo in a row w.o getting tired of it during this beta
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Sиєαкуиєѕѕ
(@Sneakyness) reported
@halo @Unyshek @misplacedyank BTB playlist seems scuffed, 30+ seconds of connecting to server and then errors about failing to connect to fireteam/problem with dedicated server
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Isaac Rouse
(@JokermanUno) reported
@cire_sw @Halo Presets on low with your suggestions. Nothing running in the background. Still FR issues. Screen also goes black sometimes. Drop resolution from 4K to 1440p, not too better either. Impossible to stream. Streamlab settings also were adjusted to best for my hardware.
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compadre de rojo
(@_ricardozarate_) reported
@Halo FIX XBOX MOUSE AND KEYBOARD 😭😭😭😭😭😭
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jason
(@jason21298394) reported
@Halo Ya need to fix the killing counts cause I’ll bring someone health down all the way and as soon someone finish him is they kill that’s annoying