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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Stephon
(@EldiabloGamingC) reported
@Halo Why does it take so many bullets to kill one person ? I have had an advantage in most one on one situations and my opponents literally can turn all the way around and still kill me even though I shot my whole clip in them first ? Can y’all please fix that
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VerbalDrop
(@KristoferTolman) reported
@Halo I'm enjoying the game, I truly am. But I, along with other community members as far as I've notice, have a problem with the battlepass progression. Only being able to progress through challenges makes it seem like trying to do anything else like play the objective not worth it.
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Amon
(@TheFandomOrder) reported
I do think that the games core gameplay is INCREDIBLE though. I’m just afraid in the time it takes them to fix progression the game will lose traction and momentum. Please don’t let that happen @Halo @HaloSupport @joestaten
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Monokami
(@Monokamiexists) reported
Can't even level up a battle pass i paid for because the heatwave challenge wont clear after i did it. @Halo @HaloSupport plz fix this
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Brett Lewis
(@H2_Waste) reported
@Halo @Tashi343i there is a bug where once you set a service tag you can never open an option to edit it again. Been stuck with the original tag i did day 1.
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HallowedKnight
(@HallowedKnight_) reported
@Halo your game sucks. It takes too long to level up your battle pass. It takes too long to kill someone. Your bullet bloom completely ruins gunfights. Challenges are too hard to complete when it's a one spawn gun to use. FIX IT!
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IICE ツ
(@IICE_OG) reported
@ParrisGaming @BennyHitsNothin @Halo I had same issue tried on my sons console whacked then sens up still nothin
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Lec
(@Lec95863816) reported
@Halo infinite need to fix there servers, MP went down during a rank game and lost all my wins from today, please fix this asap and give me back my progression.
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Turo Tapanila
(@turoturboG60) reported
@The_real_Mr_Ben @Halo Don't know if you are joking but the game feels broken with that much of AA. The most slightest AA is ok though.
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Steven
(@TrillzKAGE) reported
@SkyhawksAust @Halo Also need to fix while you play you gain exp not do a challenge then gain exp
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William(billy) Johansen
(@jiren710420) reported
Come on #HaloInfinite @Halo give me swat mode.. also not looking good all matches are lagging hardcore...
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Bama
(@Bamboss2025) reported
@Halo Halo you gotta fix the voice on the superintendent a.i it sounds nothing like the odst version
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sehyeon
(@sehyeontweets) reported
I'm not one to usually care about ranked mode in FPS games these days but @Halo , come on. Where is the reconnect to server button after a game crash or d/c...?
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Victor Sevilla jr
(@warbloodz_) reported
@Halo whats up with your game crashing screen goes yellow and crash and during rank can we get a fix
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Loathe
(@LO4THE) reported
@halo infinite is unplayable on console against pc players they are unkillable and melt you. Please disable cross play or fix your game #HaloInfinite
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Jay
(@BlankPhhhotos) reported
@halo we should be able to join back games after crashing, or at least get our XP back if we can’t join again. This is an issue that needs to be resolved
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Paul Talbot
(@TheQatariKing) reported
@TibblesGG @Halo If you want to fix this, u close the app and then load up Rocket League, and it won't happen again
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Cr1mon8541
(@cr1mzon8541) reported
@Halo The game is great I'm loving it so far but could you fix the progression system because after completing all the weekly challenges there is not really any reason for people to play cause of the lack of xp
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Sonic
(@LiL_Sonic_x) reported
Constantly getting banned on Infinite because my game keeps crashing every other game. Please take out queue bans until you fix the crashing. This **** is so annoying. @Halo @HaloSupport
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Damion
(@DamionMclellan) reported
@HCS @Halo @Halo it’s disgusting how you are trying to make us grind for hours to unlock a level or two, which may or may not unlock a piece of armour we can use *IF* you buy the battle pass. FIX THAT ASAP. Gameplay is pretty sweet though.
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'Fastest Mario'
(@touchtheowl) reported
Hey @Halo the "typo in your email address?" Menu in the main Microsoft sign-in does nothing. Like it sends you to a window with no working buttons that you can't go back from and you have no option to fix your email or even try a different login if you restart the game. Thanks
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emfz_legacyfate
(@EmfzL) reported
@Halo is there a potential fix for the game crashing and getting banned from ranked matchmaking? 😞
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S᷿hib༝
(@Garen1010) reported
@halo @joestaten plz fix the crashing happens in ranked whenever respawn and a bubble animation shows up. also screw ur battle pass takes forever to do anything for **** skins. dont even have a live chat cuz yall know ppl gonna refund
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Travis Mark Hinton
(@SeacrestOutlaw) reported
from
Queens, New York
@HaloSupport @Xbox @Halo You need to fix the teams colors in Halo infinite multiplayer. Halo 5 if we are on the same team we are that color blue or red. But it's not like that in Halo infinite, everybody has their own color armor and it's not helping Fix this issue
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Troy Harrison Chriest
(@ThatTroyChriest) reported
@Xbox @Halo Why is it so hard to invite recent players? Please fix ASAP.
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TheShawn 🦝
(@TheShawn4Real) reported
far too many hackers and players who control your spawn locations in @Halo Infinite... until they find a way to fix these 2 things, the game is virtually dead to me... and also trying to figure out how it takes me 4-8 headshots to kill someone and people are killing me in 1-2...
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Destin
(@Destin4GreatYT) reported
@Halo Halo Infinite so far has been super fun, but the game is very quickly being ruined by a horrible progression system that gives you NOTHING for being useful in a game, and BARLEY rewards you for jumping through hoops to do completely arbitrary tasks. Please fix this...
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TheVeinTrain
(@TheVeinTrain) reported
My first #HaloInfinite crash was in the middle of my third placement match. Ive played hours of social but i try raned for the first time and i start crashing @Halo
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TJ
(@tjburke26) reported
@Halo Where’s the infinite service record?
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FoulLanguage
(@FoulXD) reported
@Halo Please fix your Beta for halo infinite. I've crashed out of a few games over the span of 4-5 hours and I get Ranked Banned? Punished due to your games issues. Awesome.