Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/03/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • slootaneous Smokin That Omnichronic (@slootaneous) reported

    @Halo so are you guys going to fix the BTB issue or just give up on it? Getting tired of not being able to load in. It’s been 2-3 weeks now.

  • BiewerJosiah Jo Biewer (@BiewerJosiah) reported

    @Halo What's going on with big team battle, aren't you guys embarrassed at all or care at all as a company? You've had 6 years and a bonus year to fix the game millions of dollars what's. Going. On. Every Halo fan was supposed to enjoy new years break playing the game.

  • Nomadx83 LREM Hate Account (@Nomadx83) reported

    @Halo I don’t know, I do a lot of multikill but I don’t play enough thanks to the campers or to the things you didn’t fix for now, I have 0% fun on the game now

  • Wolf82009165 Wolf (@Wolf82009165) reported

    @Halo How about you guys focus more on fixing your game you guys still haven’t fixed big team battle you still have numerous issues with this game how about focusing on fixing it instead of focusing on other things like events then maybe your game would be halfway playable

  • Sith_tj Sith (@Sith_tj) reported

    @Halo I have problems with the MC improvements in the campaign. only hook improvement works, other improvements cannot be selected, I already rebooted, even uninstalled the game and reinstalled... nothing works

  • highjedi1 highjedi (@highjedi1) reported

    @Halo @XboxCanada this is ridiculous. The big team battle lobbies are BROKEN. And I was issued a ban for backing out as it wouldn't load me into the game. Why make US pay for YOUR mistake?! #HaloInfinitemultiplayer #xbox #HaloInfinite

  • DunkinDonalds_ ⛄️ Cpt. Frost ❄️ (@DunkinDonalds_) reported

    @Halo Biggest W was getting into a few full BTB games without server issues.

  • Benzwoosh Benedict (@Benzwoosh) reported

    Why can’t I add people from the scoreboards 343 please fix this @Halo

  • frankiejm91 Manitas (@frankiejm91) reported

    @Halo I’ve been having a problem where when I challenges during games and when the game ends it doesn’t register had anyone else has this problem been happening since yesterday and I’m almost done with the weekly challenges 😡🤬🤬

  • Crisp3Pickle Dylan (@Crisp3Pickle) reported

    @Halo Not paying until you add in proper progression, actual earnable armour outside of paying. A good anti cheat. Or you know, just make the game p2p and fix all these issues in one go👍

  • blstoise Kill Dill 💉 (@blstoise) reported

    @Halo there is no excuse why it should take over an hour to even attempt to load into a BTB match with constant glitches and errors following. Fix your game!

  • ReeceReaper ParesseuxReaper (@ReeceReaper) reported

    @Halo What is the most major problem in gameplay

  • BWAYNO3 Not BP (@BWAYNO3) reported

    @Halo Tons of connection issues last night , couldn't even play.

  • Bones_McGinty BonesMcGinty (@Bones_McGinty) reported

    @Halo Fix the overpriced greed in the store.

  • JohnnySteele117 Johnny Steele (@JohnnySteele117) reported

    @HaloSupport @Halo please fix all the issues there’s a new one when aim assist just disappears fix the shot reg and fix servers fix sbmm and fix the customisation you guys said there would be so much to do but yet we’re limited can’t even have my new kill effect on with fanatic

  • BiewerJosiah Jo Biewer (@BiewerJosiah) reported

    @Halo We literally paid you fat for a game that's entertaining, interesting, and exciting, instead we got a game that's broken, boring, and depressing. 1200 developers, designers, techs, and engineers, 500 millions $$$ and over 6 years and a bonus year, and we get a stinky poo?

  • SpikedFPS ⚔️ Spiked ⚔️ (@SpikedFPS) reported from Coram, New York

    @Halo fix your matchmaking

  • DarkTarui Tarui // ᛏᚨᚱᚢᛁ (@DarkTarui) reported

    @Halo Every damn time I try to play a tag team war game it fails and I can never connect! So I can't get the weekly challenges !! FIX IT!

  • ThaBrettman18 Pop Shuvit (Hall of Brett, Duh) (@ThaBrettman18) reported

    @Halo @OriginalFunko Has anyone ordered from the Xbox Gear Shop before? I placed an order well over 5 weeks ago with no update and customer service hasn't responded in almost a week

  • Groju_ Groju (@Groju_) reported

    Aight @Halo yall off vacation. Fix this dam game

  • SeanZadeh Sean.Z (@SeanZadeh) reported

    @Bartonologist @Halo lol i wish they would. Problem is @Halo said and i quote " the only BR we care about is the battle rifle..." LOL STUPIDEST COMMENT EVER SAID BY SOMEONE EVER

  • TheRealZacV AsTheCrowFlies (@TheRealZacV) reported

    @CyberSharxy191 @Halo Seriously, BTB is so broken

  • arshwin_nair Arshwin Nair (@arshwin_nair) reported

    @Halo Bro fix your servers man please.

  • TheRealZacV AsTheCrowFlies (@TheRealZacV) reported

    @Halo FIX BIG TEAM YA F*CKING DINGUS

  • Skeptyk07 Brian (@Skeptyk07) reported

    @HaloSupport @Halo How am I supposed to participate in this event when the game is so broken that I can't join a single game most days?

  • Paul_Mathan .\paulmathan.ps1 (@Paul_Mathan) reported

    @Halo infinite theater mode is broken and a terrible mess.

  • Phlashman Ashley Allen (@Phlashman) reported

    @Born2beSlicker @Halo Generally agree, though I don’t think a delay, whilst needed, would have helped on the PR front for Xbox. But yeah my biggest problem was finishing it and then wishing there was more and I could replay it co-op. Super foundation to go forward though.

  • NextGen_Mist NextGen_Mist (@NextGen_Mist) reported

    Well @Halo looks like halo infinite can crash on xbox this better not derank me

  • LewisKelleher2 The Real Lewis Kelleher (@LewisKelleher2) reported

    @Halo FIX BIGTEAM BATTLE.

  • JohnnySteele117 Johnny Steele (@JohnnySteele117) reported

    @HaloSupport @Halo there’s no aim assist at all please fix