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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Gavyn McIntosh
(@jedimonkeystud_) reported
@Halo can someone who works for you guys reach out to me? I booted up the game after it crashed mid-ranked match for the 5th time today, and now I'm banned. I did nothing to deserve a ban, can I get some help on how to fix this?
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JakeBelieves
(@JakeBelieves) reported
@Halo Main thing in this Btea release is crashing, Please fix. Thank you, Sincerely, All of Halo
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Livid
(@rafe_tjj) reported
@Guru__Oogway @HarrisonIsOk @Halo could you reorganize that into not broken english
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The Iron Chic
(@TheBigDamnHero) reported
@Halo If you could fix the bug that crashes the game at respawn that'd be really useful. Thanks.
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lucid h
(@horizins) reported
fix your matchmaking system @Halo , i should not play 3 ranked games and only have 3 teammates each time.
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P0LAR 🐻❄️
(@P0LAR117) reported
@JaredFPS @Halo Happens if you quit or lag out of a match. Needs adjusting for sure.
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Daniel Gordon
(@DanielGordon1) reported
@Halo every time I reapawn the game crashes, that visual effect that uses the GPU a lot is making the game crash. Infinite I referring to. @Microsoft @Tashi343i
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Austin Raz
(@Austin_Raz) reported
@HCS @Halo Best tip is to not play Ranked on PC yet, because there is a 50% chance you or one of your squad members will crash out every match. Followed by that person being banned from playing for 30 minutes
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a Samster
(@SamIAmTrago) reported
@BridgeGeekdoms @tTaseric @Halo It’s also based on their work schedule. So if it launched at midnight, they wouldn’t be at the office to fix ANYTHING until the next day. By launching it during their business hours, they can fix things and walk people through support / troubleshooting steps as it happens.
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Duke of Dogs
(@SunBroVers) reported
@Halo FIX YOUR DAMN RANKED MATCHMAKING AND GIVE ME PLAYERS OF MY SKILL LEVEL AND NOT UNRANKED PLAYERS!!!!
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kev
(@HHze_) reported
these crashes on pc 🥴 @halo, please fix
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Hayitsallgood
(@HaygoodWill) reported
@MikeSzoke @Halo @HaloSupport fix your ****
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Cody Ross
(@RealAssCody24) reported
@Halo where do I get ahold of support regarding a bunch of glitches/issues? Random dc from ranked games then get banned/can't rejoin. Mic won't work and I've played with all the settings. Matchmaking glitch causes the ban for ranked arena but doesn't give me a timer either. Cmon.
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Matictac
(@matictac) reported
@joestaten @Halo Please add region locks (like exists in MCC) to Halo Infnite. I am an Australia and get exclusively 200ms+ matches in BTB, and 50% 200ms+ matches in 4v4. All I want to do is play Halo Infinite but the constant lag is killing the game for me.
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Delclaygaming
(@delclay23) reported
@Halo servers down?
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₳MP KING
(@UnbanTrump) reported
@Halo so nice to be banned from matchmaking after multiple teammates leave. Fix this crap. Also, take strongholds out
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the batch
(@Batchford_) reported
@HCS @Halo Go for body shots with the BR first, shields protect headshot damage so no point going for headshots unless their shields broken.
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MILO BOI
(@LtWeirdBeard) reported
@Halo Hopefully if they do come back, perhaps your previous progression could remain so you don't have to restart all over again? Or simply fix EXP progression. Give some tiny exp for medals, or flag caps. Objectives need to be rewarded. I love Halo but it needs to love me back.
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Matictac
(@matictac) reported
@Halo @HaloTheSeries Please add region locks (like exists in MCC) or best connection matchmaking to Halo Infnite. I am in Australia and get exclusively 180ms+ matches in BTB, and 50% 180ms+ matches in 4v4. All I want to do is play Halo Infinite but the constant lag is sadly killing the game.
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Chao *******
(@_halfpaced) reported
@Halo fix your servers and stop banning me from ranked because I have to leave
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a Samster
(@SamIAmTrago) reported
@BridgeGeekdoms @tTaseric @Halo It was the same as the flights, so they could fix issues as they happened. So not surprised by this at all. Also with launching it at the same time for everyone, people are seeing spoilers before they’re game can launch due to time lock
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Miitch
(@zom_miitch) reported
@Halo You would hope this game would have gone gold many months ago. Are you sure they have enough time to fix any bugs, the game releases very soon.
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Camilo Diaz
(@CamiloDiaz_BPR) reported
Hoy @Halo @HaloSupport Fix your matchmaking. 3 vs 4 is not fun at all.
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Cafine Monky
(@coreycantrill1) reported
@Halo Your game crashed during ranked and then banned me.... Please fix
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Will in the Midwest
(@bigjoker612) reported
@MrKev719_ @Halo I have the same issue.
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Hyperoptix
(@RealHyperoptix) reported
@Halo Fix the Arbiter.dll issue with people using cloud PC's
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Berticus
(@BerticusBersht) reported
@SnakeBiteFPS @Halo If you pay for skins then you're the problem
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K oH
(@MochaFlexxx) reported
@Halo yall need to sort your servers out this "surprise" multiplayer drop is a joke. The amount of time it takes to find a game is atrocious, and that's if you're lucky enough to connect to one. Yall are a triple-A studio there shouldn't be server issues at this point.
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eliseo🌹
(@eggliseo) reported
I LITERALLT JUST HAD A 50 BOMB ON HALO W 10 DEATHS AND IT CLOSED @Halo FIX YOURSELF
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PandaBearLube
(@ZackChappell3) reported
@HaloSupport @Halo You guys need to fix the melee mechanics as well as the gun play. Whenever you melee, you don't lunge every time( a feature that has been present since Halo 2) and the gun play just feels God awful, it's super inconsistent.