Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/13/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • BoomstickRD DaddyBoom 🧨👑 (@BoomstickRD) reported

    Hey, @Halo... Game is great and everything but maybe don't ban people from ranked because your game crashes frequently because of launch day issues. I can't even reconnect to ranked games after the game crashes and I load back in. Postpone bans until you patch the game.

  • UndercoverUmma Umma ⬛🟧 (@UndercoverUmma) reported

    @Halo Fix the progression and offer more customization outside of the battle pass.

  • God_ofMisch1ef ʟᴏᴡ ᴋᴇʏ ᴅᴇᴀᴅᴘᴏᴏʟ (@God_ofMisch1ef) reported

    @Saltiest_Gaming @Halo This was our problem too like just let us play and rank up normally how u mess this up?

  • eelikay Joe Sutter (@eelikay) reported

    @halo 343i please fix battle pass progression. The current model is abhorrent. #fixhalobp

  • beardedotp Jim & dannl (@beardedotp) reported

    @Halo Mcc Can we please fix the issue where the Xbox turns off and the player gets banned! This is getting to be ridiculous now. My friend and I had 3 shut downs tonight, each one resulting in a ban. We don’t have time to screw around! Out of 5 games, we played 2 together.

  • crimson1o1 gamer (@crimson1o1) reported

    @Halo Great love it, but the progression is way to slow. Not everyone has all day to lvl up 2-3 lvl that’s crazy. And not enough rewards to feel like you did something. So please fix the progression it’s not the best but could be better. Thanks

  • Kuya_EU Jason (@Kuya_EU) reported

    @TpexPredator @Halo looks more like a Glitch to me

  • AcethemGaming Acethem (@AcethemGaming) reported

    WOW @Bungie @Halo the CPU usage is ridiculous, using near 84% with my PC getting extremely hot. with 1000s of others having same issue! this needs to be fixed asap

  • Bossborne1 Bossborne (@Bossborne1) reported

    @Halo please fix the battle pass

  • On3BadDay Jeremy (@On3BadDay) reported

    @Halo #HaloInfinite for the love of god do something about the battle pass progression. The pace is so slow and if this is what I have to look forward to, I will never purchase another one. Please fix progression speed.

  • XRPexcalibur xrpEXCALIBUR 👑 (@XRPexcalibur) reported

    @343Ligmastries @Halo I played Halo Infinite for 8 hours today and only got to level 2.8.. No XP per match? On top of literally half of your weapons challenges being broken. You are changing Halo for the worse.

  • TheOfficialRoom lol🇿🇦 (@TheOfficialRoom) reported

    @Halo @Bungie I’ve sent three emails asking for support on an issue and I’ve never gotten a proper response lol.

  • 0YaBaByItsWario OhyaBaByiTsWaRIO (@0YaBaByItsWario) reported

    @Henry87137059 @Halo And your part of the problem

  • RealOscarMike RealOscarMike (@RealOscarMike) reported

    @Halo Can you fix the battlepass. Try leaning towards the way MW2019 did it. The way you got it going at the moment is dogshit.

  • Luxarmy2 luxarmy (@Luxarmy2) reported

    gotta love @Halo infinite crashing on start up every time, do everything to crash every 5 second after the games intros finish

  • calicobriggs86 Daniel Nix (@calicobriggs86) reported

    @Halo fix your progression system its atrociously slow... you're just trying to push ppl to buy levels.. 200 credits per level.. 2 lvls for $5.. 5 lvls for $10 so on and so forth.. just a cash grab without care for your community what a shame

  • BigEddieBear Big Eddie Bear (@BigEddieBear) reported

    @_Se7eN_Gaming @DustinAurand @Halo Oh yeah I'm sure they will fix everything. Just wanted to throw out some comments. I'm still playing and plan on playing for a LONG time haha.

  • MrVreyes20 Spooky Pendejo (@MrVreyes20) reported

    @Halo fix servers pls I'm trying to play game

  • Swifty021 Swifty21 (@Swifty021) reported

    @Shpeshal_Nick @Halo My issue is I received the 1,000 credits, but when I purchased the battle pass, it didnt give it to me or unlock anything.

  • scorpio1028x Nevada Mills (@scorpio1028x) reported

    @ZLanerOFFICIAL @Halo Friend is lagging out and having same issue,Please 343

  • fkcharmanlets FK (@fkcharmanlets) reported

    @xsellcior @Halo @ske7ch did you ever find a solution to this? I'm having the same issue

  • Plauge_Gamer 🟢 Affliction 🟢 (@Plauge_Gamer) reported

    @Halo Still dot. Fix the cheaters and lag had the worst halo game In My history of playing halo games I’m no PVP god but when your connection goes from@solid for two rounds then **** for the remainder of your loss somethings up ? and the lag come in but your frame rate doesn’t drop ??

  • WillTapley Allimwix (@WillTapley) reported

    @Halo so after playing #HaloInfiniteMP for nearly 10 hours straight I can say I greatly enjoy the game play and the games beautiful, but this battle pass progression is god awful, there's no reason that after this long I'm not even to level 4 yet on the battle pass smh needs fix

  • swallowmuh Swallowmuh (@swallowmuh) reported

    @Halo Love the game and how it feels but PLEASE fix the progression of the Battle Pass or at least at an actual rank to show off (not just ranked) also PLEASE add the feature to select the game types we want to play I just want to play slayer sometimes man

  • san_deadpool Deadpool San (@san_deadpool) reported

    @Halo Please fix the exp problem in the game it shouldn't be based on challenges it should be off matches as well

  • youngsweezy19 Zac Sweet (@youngsweezy19) reported

    Ok yo @Halo we gotta have a chat. This is my 4th crash and I'm banned again....

  • TheLawyerbot Boop Bot (@TheLawyerbot) reported

    Thanks @Microsoft for banning a friend from Halo Infinite and having an obscure message to it as the beta has more issues disconnecting people than not. At least give a warning of some sort. @Halo

  • chase_majerus Chase (@chase_majerus) reported

    Had A LOT to do today, I’m bummed I didn’t get to stream. But I was able to download and play like 3 games of @Halo Infinite… as long as the game doesn’t crash, this is extremely fun. Like fr

  • Shaped76200439 Shaped (@Shaped76200439) reported

    @Halo Game didn’t give me the exclusive anniversary gear for logging on, anyone else have that issue??

  • yaaaas38441021 yaaaas (@yaaaas38441021) reported

    @Halo having trouble buying your battle pass since all i get is the oops not sure what happened error