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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Brewtus
(@BrewtusAmongUs) reported
@EthanTSantos @Halo I just hopped into my first download (after it updated) as well, but it seems “new” with problems. Can’t buy a new Battle Pass and have all my old progression from last time. Seems like something isn’t right. This happen for you?
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Phantasy Star Legend
(@LegendPhantasy) reported
@Halo You may wanna fix your website :/ first.
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Not a bot
(@Brandon57846716) reported
@Halo Lots of people having the same issue lol what a ******* joke you guys probably put the keys on a public server or something huh
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Hale
(@Hale33580157) reported
@Insane_Playzz_ @Halo Following, getting same message and have the same problem
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AD | Flip
(@FlipFPS) reported
@JoshsHaloMemes1 @Arrrrash @Halo They have been replying about issues with getting codes to people who have checkmarks
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HeadlessBernie
(@BernardoniBrian) reported
@Halo I am in a constant loop after I sign into the game with Microsoft, It wants me to sign in again and again. Any suggestions?
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Fred
(@FRED_lllll) reported
@Arrrrash @Halo Have the same issue here Arrash, still waiting on a response.
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Husker
(@HUSK3RGAM3R) reported
@Halo Well, time for Waypoint to crash
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Ulises Barajas
(@Vlixes20) reported
@TimMillerLive @Halo Just got the same issue
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Communistic Brahmin
(@hanchoupi) reported
@Halo Website down, plz fix it.
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Some dude on the internet
(@Kyro181INF) reported
@Halo I received the email but the link inside is broken?
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Fiddled Master Miller
(@GrimL0ck17) reported
@Halo I got a duplicate steam key issues, are you guys working on a fix for that?
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ohmy
(@ohmy) reported
@Halo I got the invite but am receiving duplicate product key error.
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Numbertwo 🇨🇦
(@NumbertwoTV) reported
Xbox One capped at 30fps while my PC can run Infinite on Steam at 144hz and zero lag. I'm actually tilted. Time to go buy Diablo 2: Resurrected and ditch Infinite lol @halo @joestaten
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TheConMan
(@ConradTheGreat1) reported
@Halo @DarkHorseComics PROBLEM: Steam says my code for the Invite is a Duplicate, and has already been activated! Not happy guys, very much not happy! Any help please??
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ianmiller623@hotmail.com
(@CanadianChieff) reported
@GrimL0ck17 @Halo Having the same exact issue. I hope they fix this. I sent in a ticket on insider to make sure they know what's going on
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THEEEEF
(@Off_Season_) reported
@Halo yall wanna fix the part where it says my code has already been activated?
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ianmiller623@hotmail.com
(@CanadianChieff) reported
@420kekman @Halo i mean idk if the issue is the fact that you're a ps4 controller or not lmao
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David Panapa
(@KiNgDeEy) reported
@Halo Can’t login to waypoint, keeps timing out 😪
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Sacramento Juarez
(@SacramentoJuare) reported
@Halo @Wario64 Having issues with gameplay mechanics. Playing training as the servers are not live yet and I can’t switch weapons. Only way to use secondary is to drop my primary weapon. Not too sure if it’s a bug only in training or if it will carry over into tomorrow once servers go live.
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themadpotato
(@motato69) reported
@Halo got an error that reads "Failed to create DirectX 12 Device for the following adapter: NVIDIA GeForce RTX 2060 Super" Disappointed face where do i report bugs again?
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rohan
(@eyyy_man) reported
Got the Halo Infinite invite but cant even download @Halo fix ya ****
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Vin
(@VinnyHaw) reported
@Halo "Duplicate Product Code" please please please help those of us who have this error. Reddit and the forums are filled with posts about this. The brand new codes that we got give us the "Duplicate Product Code" message when we input the codes into Steam.
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themadpotato
(@motato69) reported
@Halo got an error that reads "Failed to create DirectX 12 Device for the following adapter: NVIDIA GeForce RTX 2060 Super" 😞 where do i report bugs again?
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ninjutsuplays
(@ninjutsuplays) reported
@vincent_tamburo @Halo so we should just not bring up any bugs or any problems we are having at all just push positivity all the time the flighting isnt just to play the game early i hope you know that
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AvatarOmen
(@minirainbow17) reported
@Halo @HaloSupport i got invited to the tech test but was never send the links to download the current build is there a fix for this?
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Numbertwo 🇨🇦
(@NumbertwoTV) reported
@TJ26942748 @Halo If I had a version that my eyes could keep track of, I'd enjoy the beta. This **** looks like I'm lagging even on-host bc of the XB1 framerate cap... it's a sad version of the game to play, especially the 2nd time around. The first time I thought, just a beta... but nope. XB1.
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Toto
(@tolucafreak) reported
@N0tn0xi @NickHar86526533 @Halo They're aware and working on the issue
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Uzyrs
(@Uzyrs_) reported
@420kekman @Halo PlayStation controller on Halo is a no no that’s why it’s not working.
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Bryan Thumme
(@BThumme) reported
@DxmnLorenzo @groaty345 @Halo I was in training about 10 minutes ago with no problem.