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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Sniper33
(@sniper3300) reported
@Halo pretty trash to use an xp boost, have 30mins left and game decided to crash. So now I'm out the time that was left on my counter.
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Michael Wyles
(@MJW_F1) reported
Does anyone else have a problem with @Halo infinite not running in HDR on @Xbox series x? Other games are running fine. Have turned on/ off dolby vision and not even normal hdr works? @xboxuk
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Mayhem
(@DasMayhem) reported
@Halo needs to fix the inconsistencies in their game, 6 burst vs 2 burst connection is unplayable, having bronze kids playing in Onyx lobbies, random disconnects losing rank, losing rank on wins... needs ALOT of polishing.
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megagamer357
(@megagamer357) reported
@ImCapsss @HCS @Halo What happened? Did he make a decoy or did one glitch into existing
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Essexexx
(@essexexx) reported
Dear @Halo My rank should not decrease if my teammates decide to disconnect or their game crashes. It's unfair and you should fix this.
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Plasma Fool 9
(@Plasma_Fool_9) reported
@SteveChillGame I completely agree. The original Halo Reach is faster than this and it really makes me upset. I hope they fix this @Halo @Unyshek
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🏴☠️☄️🎅🏻🎄
(@NoiSinEss) reported
. @Halo how ******** do I lose MMR when I’m going against two Onyx players and I’m Diamond 3? Fix your ******* system. Literally have two teammates with no mics going 5-15 and 7-13 in stronghold. Fix. Your. Ranking. System.
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Yazu
(@YazuBenzema) reported
@Halo @HaloSupport You're going to work your *** off to fix the state of your servers seriously ???? Your game is already assembled in kit is not finished! This is seriously a big joke on your part! 120 to 180ms for some is more and still no change! It's time to do something!
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Essexexx
(@essexexx) reported
@Halo Not me spending the last 5 hours ranking up to plat 5, just to have the game crash pre-game, and my rank losing all it's progress. When are we going to see patches for this fixed? @343Postums
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Meh
(@Luis1900s) reported
@Halo The big team battle playlist is broken.. can’t even join a game… How you expect me to want to grind for the weekly reward when I can’t even play the mode required… smh
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.
(@Optimus_Sword) reported
@ImCapsss @HCS @Halo Ayoo fix this ******* GAME
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eathan
(@someoneweirdr) reported
@Halo Xbox shut the Hell up and Fix the gamemodes, Tactical Slayer/SWAT is AWFULL its so damn buggy and laggy how the hell did you mess up that mode, where is good matchmaking cause teammates suck most the time and why is there so much missing/bland content and why do vechiles suck!!!!
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DonMarcello, PhD
(@DonMarcello16) reported
@HaloSupport @halo @ske7ch no wonder player count is dropping steadily, still no fix for BTB! Not able to play with friends..
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Darren Larkin
(@Darkin20) reported
I have a question about #HaloInfinite If the #Halo ring is broken in one spot, the stress of it should split it in two from the opposite side of the ring. Then maybe even collapse in on itself? Or if it is spinning (to make gravity) then fly apart? @Halo @Xbox @neiltyson
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Ricky3x
(@RickyMendez3x) reported
@Halo @HaloSupport plz fix the elo problem in ranked. Ive won like 5 out of 7 games and only got points two of those games and it was like 3 points and i lose one game cuz someone leaves and lose over 15 points
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KP
(@EagleScout905) reported
@Halo If I wanted Fortnite, I'd go play Fortnite. Cosmetics are cool and all, but thanks to Infinite's system and the lack of addressing the grievances on customizations an other issues, Infinite could kill Halo unless something changes.
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Allen Whitacre
(@BigAlFromVA) reported
@docmattyice @Halo Yes, it’ll temporarily solve it if you close the game and restart it but the problem will still occur. I’ve already logged a tech issue with them about it.
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Tommy Love
(@tommylove430) reported
@Halo listen here 343, BTB is broken. this game worked 10x better in the beta. Atleast then we could actually get into a match. Plz ftlog fix ya dang game ! its free I know, but atleast pretend to care
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Acou
(@Acou_CS) reported
@Halo Please fix your game.. not being able to play big team battle because of constant crashes, searching problems, spawning without HUD at all, Not being able to shoot… and you cant quit because guess what? You‘re getting banned LMAO should‘ve fixed that to have a deserved holiday
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Mat Derwinski
(@JUSTlFlABLE) reported
@docmattyice @Halo I've had to resort to hard-resetting my Xbox in order to resolve the issue. not a sustainable solution, but works for now
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Mike Dickerson
(@YourBestManMike) reported
@Halo @Xbox when is a Big Team Battle patch/fix going to be released? - Quite Ridiculous it’s been going on over 2 weeks
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zickieDOOKIE
(@zickieDOOKIE) reported
10th disconnect last night @Halo Like, are we going to get back all this MMR? This is ridiculous! At least let us join back in the game like in valorant
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antonio arenas
(@antoniohatake) reported
@Taz_Vibez @Pro100Ci @Halo the problem is not the pc guys like you who play fair, is the aholes who need to use cheats to have hands...
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ichorousicarus
(@IchorousIcarus) reported
BTB servers in #HaloInfinite are especially bad this morning. Tried being in a solo queue with Open party, but still getting connection issues. Very frustrating @Halo
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Rob Gordon
(@iRobG) reported
@Halo I keep getting "unable to join" for BTB. Click "OKAY" and it just keeps trying to get and same pop up over and over and over. Blue loading bar keeps changing between "other players loading" "connecting to server" rapidly. #fix #XboxSeriesX
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Angcls
(@Angcls_) reported
@Halo why is my ping constantly shooting from 55-60 to 100+ this **** needs a fix
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Madi / Kruz
(@Kruzadar) reported
@imcoty @Halo Hey @Halo please unban Coty from this error or my boyfriend is gonna be crying to me that he doesn't have his best friend to play Halo with 🤨
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Robert Redfordnot
(@redfordnot) reported
@Halo Fix big team Battle dammit!!!
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d0oger
(@d0oger) reported
@Halo Fix. Your. Damn. Servers. Quit ignoring this glaring issue in favor of cat ears you friggin donkeys
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Sean 💤
(@Major_ReCoiL) reported
@imcoty @Halo Does you still have the DLC texture pack enabled? I disabled mine and hardly crash at all anymore