HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Matsquatch
(@matsquatch3) reported
@HBOMaxHelp I’ve tried on my Xbox and LG tv. If you search HBO Max buffering you will see I am not the only one experiencing the issue. I am able to stream anything else.
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Joshua
(@josue_cali) reported
@hbomax sucks that streaming Godzilla VS Kong is so laggy. Put on Godzilla King of Monsters no problem. Gotta fix that
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BennyBeenBlazin
(@BenjaminJBlaze) reported
@hbomax @HBOMaxHelp please tell me how you are going to rectify this buffering issue for paying customers trying to watch @GodzillaVsKong
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𝙲-𝟷𝟹𝟽
(@thetruthisugIy) reported
fix your ******* app bums @hbomax
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Jess Malicoate
(@Dragonmalicoate) reported
@hbomax The constant buffering on Kong vs. Godzilla is destroying my will to live. Please fix this issue. Buffering only on that title and trust me I’ve tried everything on my end. It’s definitely an issue on HBO end. Verizon said they could fix it!
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mr_stitchface
(@MStitchface) reported
@hbomax you have every Police Academy, but only the worst Highlander films? Do better.
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Cody kneidl
(@CKneidl) reported
@hbomax fix your ******* app.
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Larry Poindexter
(@LarryPoindexter) reported
@HBOMaxHelp have reloaded app in Amazon fire stick - twice Keep getting “oops something went wrong” as I try to watch anything With Spectrum Time Warner cable Help!!!!!!
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Fall Out Boy *****
(@massivehomo420) reported
@LennonCihak @hbomax @GodzillaVsKong I’m effected by the same issue
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GAP
(@GarrettP_24) reported
@HBOMaxHelp @AcieDucie_ Tried that and installed it. Same issues. Worse than ESPN +
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DeplorableFaganator
(@Faganator) reported
@Kev_Bow @hbomax Gotta be an HBO issue, cause that data pipe is fat.
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Josh O
(@Oliver_hos) reported
@HBOMaxHelp Would be great if I could actually watch it without it buffering every 5 seconds. 250Mbps down, 15Mbps up. No other service has problems streaming, just HBO. What am I even paying for?
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Matty Z
(@MattZolcak50) reported
Anybody else having hella problems with @hbomax ??? Top 5 worst streaming sites
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James Cheng
(@james885) reported
from
Verona, Wisconsin
Tried to finish watching #GodzillaVsKong on #HBOMax I left last night, but the constantly buffering in every 3 seconds is very annoying. Unfortunately, by having the buffering issue the movie is unwatchable. @hbomax please fix your streaming server.
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IggyV
(@IggyVonMonty) reported
Thank you @hbomax for being the worst streaming service. Can't even finish a movie without constant buffering.
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