HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 3 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
| Dallas, TX | 2 |
| Muskogee, OK | 1 |
| Poplar, England | 1 |
| Denver, CO | 1 |
| Irving, TX | 1 |
| Deer Park, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Holland (@DaveH88987147) reported@hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.
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pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?
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legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported@ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.
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Junes (@Junes_Flyest) reportedBruh @hbomax YOUR DRIVE CAM FEED IS AWFUL TODAY SOUND DOES NOT MATCH UP AT ALL
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Byron Phillip (@Byron1970) reported@hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****
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Xilicys (@Xilicys) reportedAnyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports
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Slippyfireblood87 (@Firebloodjrb) reported@HouseofDragon @hbomax Cool my issue is the characters are mostly dull
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CL Art111 - freelance traditional artist (@callumlyal73631) reported@JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?
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Carl Facey (@NOTORIOUSBIGC92) reported@hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service
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Stringer Bell 🤨 (@TheBFLSpeaks) reportedMy daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!
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Meagan Guidry (@MeaganSGuidry) reported@hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.
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Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
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RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
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Zack (@_____1776_____) reported@hbomax Comic movie fatigue isn’t real. Terrible movie/show fatigue is what it is. Zero chance this will solve that problem. What a joke
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Blogs By Me (@Blogs_ByMe) reported@hbomax And thats the problem