HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Paris, Île-de-France 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCosmicHacker Travis Seg (@TheCosmicHacker) reported

    @hbomax Whats with hbo max's problem with spoilers? It's detrimental. The Sopranos photo for season 1 ep 12 ruins the biggest plot point in the entire first season. Tony almost being killed. Then with Misery 1990, it shows Kathy Bates with a pistol on the cover. Fix this.

  • Nel_Bringsjord Nel Bringsjord (@Nel_Bringsjord) reported

    @cassjmgelt @hbomax What? She's absolutely awful in it. Frozen face. Can't act. Jeeze. Awful, or rather, offal.

  • patrick_gregson Patrick Gregson (@patrick_gregson) reported

    @hbomax your UI is quite possibly the worst I’ve ever seen including any websites from the early 2000’s. Contact me for the full list of grievances

  • Soheila_Nekol Bankrupt Spatula (@Soheila_Nekol) reported

    @tinkerbrittt @hbomax You are doing the lords work 🙏🏻 #SaveProdigalSon #SaveSunshine

  • psypharmacopeia Kevin Nasky, DO (@psypharmacopeia) reported

    @HBODocs @hbomax Sadly the pendulum has swung wildly in the other direction: people who rely on opioids for pain mgmt are (often abruptly) forced off meds & suffering tremendously. This is a complex issue that needs to be addressed w/ much more nuance & thoughtfulness than what we’re seeing now.

  • TusharAga10 Tushar Agarwal (@TusharAga10) reported

    @BrawlStars @FriendsTV @hbomax is someone else's brawl stars stuck at the loading screen? It just doesn't open up, tried clearing up cache, reinstalled it as well, but doesn't work.

  • jmmiami0815 Jeanette Moreno (@jmmiami0815) reported

    @HBOMaxHelp Thanks @HBOMaxHelp for your reply. Can you explain why this happens only with this movie and I can watch all the other ones with no issues.

  • KeithHayhurst1 Keith (@KeithHayhurst1) reported

    @hbomax Terrible app. Wouldn’t recommend

  • andreaaxsunset andreaa| save Prodigal Son (@andreaaxsunset) reported

    @tinkerbrittt @Hana86498329 @hbomax What does #SaveSunshine mean?? Help

  • BRIGHTDJARIN lauren ♡ pson spoilers (@BRIGHTDJARIN) reported

    @PedroPascal1 @hbomax @PattyJenks dude i know you’re in the movie but continuing to show support to gal even if you did work with her aint a good look

  • 84Hired Hired_Gunn_84 (@84Hired) reported

    @HBOMaxHelp I checked for updates first,which did not fix the problem. So I uninstalled and reinstalled and the video I wanted to watch played but now Everytime I want to watch a movie I have to uninstall and then reinstall the app in my TCL Roku tv.

  • BrappedOut james (@BrappedOut) reported

    @hbomax can you please update your Xbox app to stop having errors.

  • SJaeger976 Squall_Jaeger976 (@SJaeger976) reported

    @hbomax hey so I have a Samsung TV and using the HBO max app on there, I have this white line on the right hand side of my screen, I've talked to other Samsung users and they all have this issue as well, been like this for a little over a month now, any idea how to fix it?

  • SevenhundredV14 CauseIHaveto (@SevenhundredV14) reported

    @JamesonBarber @intheheights @hbomax Things can be legitimately terrible on their own... this and Hamilton are 2 of those things. Also those movies you mentioned kinda sucked... but they did make me think I should watch them. They’ll be showing ITH on loop to Guantanamo prisoners in short order.

  • TheCosmicHacker Travis Seg (@TheCosmicHacker) reported

    @hbomax Stop hbo maxs problem with spoilers. The Sopranos photo for season 1ep12 ruins the biggest plot point in the entire first season. Tony almost being killed. Then with Misery, it shows Kathy Bates with a pistol on the cover. Ive contacted popular bloggers to write about it. STOP

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