HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ZFunkYeah Zach Funk (@ZFunkYeah) reported

    @HBOMaxHelp I’ve tried that many times in the past but still no luck. Next time it crashes I’ll take a pic of the screen so you can see the error code.

  • CelinaNicole CelinaNicole (@CelinaNicole) reported

    who has the worst streaming service and why is it @hbomax? they’ve got all streaming issues that @netflix fixed years ago.

  • DrewBTR Andrew (@DrewBTR) reported

    Dudes I need some help I cant figure this out. @HBOMaxHelp how do I sign out of ALL devices on HBO Max? Its also tied into my @AmazonHelp account.

  • TasmithSmith Tim Smith (@TasmithSmith) reported

    @HBOMaxHelp please update on the Samsung 3 yr old TV issues with not being able to update to the latest HBO Max 51 M App. What gives? Sounds like ATT not playing nice!

  • sugarmommy5767 Sugar mommy💰 (@sugarmommy5767) reported

    @theenarcissist @frostedmonet @hbomax I need 20 honest and serious people for covid 19 benefits I'll help you get with Cashapp and PayPal, Only $3000.00 USD!! Send me direct message or

  • streetbeatnik streetbeatnik (@streetbeatnik) reported

    @LovecraftHBO @HBO @hbomax season 2 needs to happen. Walk back your GIANT AWFUL MISTAKE of canceling this show.

  • ZFunkYeah Zach Funk (@ZFunkYeah) reported

    @hbomax I emailed your feedback center recently but never heard back re constant error messages when I try to watch stuff on PS4. Laptop and phone work fine but PS4 crashes within 20 minutes of watching anything. An updated to current version

  • _SUSHIFREAK 𝖚𝖓𝖌𝖔𝖉𝖑𝖞 𝖘𝖞𝖉 (@_SUSHIFREAK) reported

    FIX IT @hbomax

  • MEllamoMRllanez MR (@MEllamoMRllanez) reported

    @HBOMaxHelp Continue watching section does not accurately track episodes or mid movie continuation..which leads into scrolling though timeline which then leads to stream error codes and/or app crashing.

  • AltTaxPro Alt Tax Pro - #EndTheFilibuster (@AltTaxPro) reported

    Oh hey @HBOMaxHelp ya ish is broken on @Xbox

  • JaidenTIF The Internet's Fool (@JaidenTIF) reported

    Hey @HBOMaxHelp its not working for me, it doesn't show the continue watching on all my devices and TV

  • Zinnsgh0st ➐Z (@Zinnsgh0st) reported

    @hbomax Fix your streaming platform. It is archaic with it’s constant buffering.

  • JuansePeralbo SH (@JuansePeralbo) reported

    @JamesGunn @hbomax And let alone the critics and records broken by #SnyderCut It’s just interesting

  • StarzecJames James Starzec (@StarzecJames) reported

    @Taraballs @hbomax may be the worst streaming app out there. The crappy organization, the eyeball numbing color scheme, and oh yeah, the constant freezing, rebooting, generally slow functionality? Gack!

  • scottlstuart Scott (@scottlstuart) reported

    @EliasToufexis @JamesSACorey It is shockingly terrible. Constant freezes, crashes, canceled @hbomax because of it.

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