HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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David Wilkinson
(@DavidWi50673164) reported
@shinakira00 @ZackSnyder @hbomax Why is it common sense? We don't need to follow the marvel formula for things to work. It was Warner brothers moving the goal posts that ****** everything up
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Ahmet Bozkurt
(@abzkrt89) reported
@ZackSnyder @hbomax From the Worst DC movie to the Best. You r ****** genius Zack !! Keep Work💪 #restorethesynderverse
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Robert Slater
(@Mrbiggles07) reported
from
Lincoln, California
@HBOMaxHelp another day and still waiting on my issue to be resolved. Still cannot access HBO Max.
-
Adam Lance Garcia
(@AdamLanceGarcia) reported
@thelizzietea @hbomax Man of Steel holds up well. BvS (both versions) might be the worst thing I've ever seen committed to film and I hated every second rewatching it.
-
A.T. Hershley
(@AHershley) reported
@HBOMaxHelp All the other movies work but Kong and Godzilla
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Josh Accardo
(@joshaccardo) reported
from
Queens, New York
Just watched the @hbomax doc “crazy, not insane” focusing on the amazing work by Dorothy Otnow Lewis. It’s apparent that if we as a society want executions to continue, then maybe we need to extend that to convicted child abusers. These are the people creating serial murderers.
-
.
(@xProRJG) reported
@hbomax HBO MAX Please fix ur HBO MAX APP Its freezes lots trying to watch Godzilla vs Kong so please fix it
-
Roberto California
(@jxc6629) reported
@GodzillaVsKong @hbomax The acting was terrible and the dialogue was trash .. the only good thing was kong and godzilla
-
Nanami
(@BelAirDrip) reported
@ZackSnyder @hbomax Terrible boss
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Joshua Trimm
(@JoshuaTrimm_) reported
@hbomax you have literally built the worst app imaginable... I have tried resubscribing, starting a new account, and even reinstalling the app and it still will not process the payment... This is bad, how have you not tested this used case?
-
A.T. Hershley
(@AHershley) reported
@HBOMaxHelp Fix your buffering issue, I’m pissed I bought this worthless app.
-
DStyles510
(@Styles510D) reported
@jmicaphoto @HBOMaxHelp Yea Roku Didnt Have a Single Problem Its The Xbox HBOMAX app they need to fix it
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Batman
(@Batman57499039) reported
@4rzix @ZackSnyder @hbomax Just remember Bales Batman couldn’t fight. Worst fight scenes ever and throat cancer. BatFleck so much more intimidating and so much more up to date. Go watch your garbage Nolan trilogy. Good story; everything else is the farthest from the comics as possible
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Anon Wreave
(@BLO0DYSMILES) reported
@keiichimorisato @GodzillaVsKong @hbomax Really? I think pacific rim had the worst human stories currently in kaiju movies In my opinion. The characters was boring and eye rollingly cliche and holy **** the plot armor was so dumb. And don't get me started on the second movie.
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gokuGTX
(@Chris88nu) reported
@Styles510D @HBOMaxHelp Same issue for me, I am using the base Xbox one not Xbox one X and HBO Max can't understand that? Why is it forcing 4k? Why not 1440p?
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