HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JackWardWl JackWard (@JackWardWl) reported

    @jessica_mcnamee @MKMovie @hbomax The plot is just awful. I expected more from Gorro!

  • guilhermesj Guilherme S.J. (@guilhermesj) reported from Porto Alegre, Rio Grande do Sul

    @hbomax @TheCW Terrible show. Like everything Wb Studios is producing. Utter ****. #RestoreTheSnyderVerse

  • tonyalexander Tony Alexander (@tonyalexander) reported from Navarre, Florida

    @hbomax for the love of god, please fix your @Roku app. Random force close, auth credential sessions ending. Too buggy.

  • George_Taylor94 George_Spiky_Steppenwolf_ZSJL 🇬🇧 (@George_Taylor94) reported

    @kaz_ein @ATT @hbomax That was indeed the result. And it was the worst CBM ever made. 😬

  • FaujiKC Fauji (@FaujiKC) reported

    @hbomax can you guys fix your surround sound bug with the HBO max app on Samsung TV’s? Mortal Kombat wasn’t the same without Dolby atmos.

  • TheMattSmothers Matthew Smothers (@TheMattSmothers) reported

    @got_bh @GameOfThrones @hbomax “It is what it is” is telling show writers to do what they want. Accountability for bad writing just to get the show done will help fix it.

  • benjiboi54 Ben (@benjiboi54) reported

    @mbaugh88 @hbomax Snyder cut wasn’t terrible, way better than the theatrical. Damn though, wanted Mortal Kombat to be good.

  • ItGuillotine It's.guillotine.time (@ItGuillotine) reported

    Anyone else having issues with their @hbomax not working? I just want to watch @MKMovie #HBOMax #MortalKombat

  • unrlrev rev on controller (@unrlrev) reported

    somebody needs to fix @hbomax their season and episode orders are ALL types of messed up lmaoooo my head hurts trying to figure this **** out🥲

  • FortMizzou FortMizzou (@FortMizzou) reported

    @hbomax Buffering issues began less than 2 minutes into the movie. These buffering issues have occurred during every single movie I’ve tried watching on HBO max. The app is completely useless because HBO does nothing to remedy these issues which have been an issue since the beginning.

  • TJQuinn41 TJ Quinn (@TJQuinn41) reported

    @HBOMaxHelp @stagazona Did they ever solve this issue for you? I’m having the same issue on all of my devices as well.

  • NScottClayton Nick Scott Clayton (@NScottClayton) reported

    @hbomax @SamsungTV @SamsungSupport New HBOMax movies (MK, GvK) are playing in the wrong aspect ratio on Samsung televisions! Please fix this!

  • AC_Mining RandomThoughts (@AC_Mining) reported

    @WarnerMedia @hbomax So BAD!!! How do you keep making such terrible movies?!?!?

  • MattBurcke Matt Burcke (@MattBurcke) reported

    @HBOMaxHelp White line issue on Samsung Q90R. Please fix.

  • cpowerfitness Mr. Power (@cpowerfitness) reported

    @akemp19 @HBOMaxHelp Did you figure it out? @HBOMaxHelp still didn’t get back to me with a fix

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