HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jvciorciari Joe Ciorciari (@jvciorciari) reported

    @HBOMaxHelp @lumpoff3 Will you stop with the cookie cutter replies and provide an actual solution? Everyone is having the same problems.

  • geagredux G (@geagredux) reported

    @hbomax For comparison, over 40 million ppl watched the Seinfeld series finale. We didn’t have to wait for some **** to buffer!

  • c4men C4 (@c4men) reported

    @hbomax #hbomax sucks so bad. Just a terrible app in so many ways.

  • magnumrulz Magnus Lei (@magnumrulz) reported

    @HBOMAX what'd you crash? Is #TheBatman the reason I see 3 spinning dots and keep getting booted off?!

  • coachteetsel Mike Teetsel (@coachteetsel) reported

    @HBOMaxHelp @Avodovnik All of your customers are experiencing the same issue. Just admit the servers are down.

  • Kommersielt Joachim (@Kommersielt) reported

    @Dross_16 @hbomax Same issue…

  • DanielLievan ♢𝕯𝖆𝖓 𝖔𝖋 𝖙𝖍𝖊 𝕳𝖔𝖚𝖘𝖊 𝖔𝖋 𝕰𝖑♢ (@DanielLievan) reported

    @BrianEub @hbomax This servers seems not to be enough to handle all this traffic. Mine is broken too. Can't see the movie

  • MsTibbsTv mstibbstv (@MsTibbsTv) reported

    Anyone else having trouble loading @hbomax

  • kuviraava liz 💋 a tad inelegant (@kuviraava) reported

    is @hbomax not working for anyone else or have I hit my @OurFlagHBOMax limit??? is my roku trying to stage an intervention

  • mariokozjak Mario Kozjak 🇭🇷 (@mariokozjak) reported

    Thanks, @hbomax, for the Batman stream not working and reminding me I should’ve listened to my wife telling me to start watching before 7pm instead of explaining to her that the CDN will take care of any network congestions. National tv, here we come.

  • maluj211 Joby James (@maluj211) reported

    @HBOMaxHelp seems like hbo max is working on my appletv but it is not working on android devices. Looks like it is using apple’s player now

  • Killgraft Grafty (@Killgraft) reported

    @hbomax Just unsubscribed from your service; moreso than just the server outage, but because of no acknowledgement of the issue or when it will be fixed from HBO. Obv means y’all don’t care. I’ll be pirating your content if I want to watch it from now on.

  • geagredux G (@geagredux) reported

    @hbomax FIX THE APP

  • NickMarty1 Nick -The Homeowner- Marty🇺🇦 (@NickMarty1) reported

    @FredricAndreas1 @hbomax I can't play anything either. Seems to be a big problem. Too many people want to watch the batmam.

  • SpaceGrlOnEarth Tiffany (@SpaceGrlOnEarth) reported

    @hbomax Your app is not working

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