HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Krefeld, NRW | 1 |
| East Moriches, NY | 1 |
| Baltimore, MD | 1 |
| Greenwood, IN | 1 |
| Odenton, MD | 1 |
| London, England | 1 |
| Hilton, NY | 1 |
| Jordan, MN | 1 |
| Boston, MA | 1 |
| Omaha, NE | 1 |
| Birmingham, England | 1 |
| Schongau, Bavaria | 1 |
| Hollywood, FL | 1 |
| Bellevue, NE | 1 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Brittany | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Oklahoma City, OK | 2 |
| Denver, CO | 1 |
| Queens, NY | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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joe cooke (@JOECOOKE5) reported@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.
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Sdot 😵💫 (@The_StevenHo) reported@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
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Breaker (@TwiztidMetal31) reported@JamesGunn @hbomax Looks terrible. As per usual hard pass.
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Skyler Daredevil Spoilers (@HorrorFanSky) reported@JamesGunn @hbomax Awful tagline
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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blah blah blah ok nice 👍 (@Markfel49566643) reported@sky @hbomax sky login process please
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Mr Danny (@spinningoutaday) reported@andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.
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Tim (@Mayrit77) reported@bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!
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Kevin (@GoatHCW) reported@hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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Darthlord (@darthlord70160) reported@patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue
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Sir Smiffy the dog OBE (@smiffytheBT) reported@claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying
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Rob B 🇵🇷 (@rob_betamax) reported@JamesGunn @hbomax That's not how the Lantern rings work.