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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • aaron_lassiter
    Aaron Lassiter 🌵 (@aaron_lassiter) reported

    @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • 1TibetanMastiff
    Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported

    Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

  • oakstir1
    oakstir (@oakstir1) reported

    @hbomax Is you app terrible on all android tablets or just my 2?

  • Y2kHoneyluv
    Kåt from NY (@Y2kHoneyluv) reported

    @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

  • canthinkofaidea
    Miku (@canthinkofaidea) reported

    @hbomax Fix the Aew stream wtf

  • your_worm
    Dingus McKringus (@your_worm) reported

    On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

  • AndeyRay
    Andey E (@AndeyRay) reported

    @hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR

  • FnrawFlash
    Flash (@FnrawFlash) reported

    @aaronrift @hbomax I’m using DAZN and that seems to work good

  • t3hfrankie
    Frank (@t3hfrankie) reported

    @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

  • JOECOOKE5
    joe cooke (@JOECOOKE5) reported

    @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

  • IamRowdyRalph
    Rowdy Ralph (@IamRowdyRalph) reported

    @hbomax is terrible for watching basketball. The stream sucks.

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