HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Paris, Île-de-France 2
Quito, Provincia de Pichincha 2
Salem, WI 1
Allentown, NJ 1
Solidaridad, ROO 1
Macungie, PA 1
Jiutepec, MOR 1
Madrid, Comunidad de Madrid 1
East Lansing, MI 1
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1
Las Vegas, NV 1
Myrtle Beach, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • grandmavivi Vivian Rosenberg (@grandmavivi) reported

    @hbomax is your server down?? I seem to always have an issue with your service.

  • sfgiantsfangeo1 angrygiantsfan (@sfgiantsfangeo1) reported

    @HBODocs @hbomax kenny g is the worst thing to happen to jazz in the past 100 years

  • Dr___J Dr. J (@Dr___J) reported

    Yo @hbomax - why do I pay 15$ a month for an app that has to be reinstalled multiple times a day? I have a Samsung 65 in 4k UHD bought 2 years ago, and I have to reinstall the app constantly. Fix it! Happens to my friends too, bout to cancel its so annoying

  • kimberryfreed Kim Pasta Bowl (@kimberryfreed) reported

    @HBOMaxHelp My Altice One login won’t work on the iPad but works on my PlayStation and Roku so I had to sign in with Optimum but whatever. At least my subscription is back….

  • kevinfinnerty32 Paul Thompson (@kevinfinnerty32) reported

    @hbomax The absolute worst piece of **** I ever saw. And I have seen Sandlers jack and Jill.

  • JohnJReid4 John J Reid (@JohnJReid4) reported

    @HBOMaxHelp Haven't been able to use HBO Max app for many days now. Screen keeps minimizing on startup. Help?

  • BombCandice Candice Bomb (@BombCandice) reported

    @HBOMaxHelp No. I just described how your app ******* sucks. Read it, fix it, or I am ditching your services and pirating from now on.

  • CoreUserG Tom.G (@CoreUserG) reported

    @toastdriver @DCComics @hbomax actually, Joker put her into the wheel chair. but i guess, a teen assasin girl doing it, cos she sacrificed herself and blocked her sword, is more "empowering" than being sadistically beaten half dead, and having you're spine broken by a man....

  • OhSheila_Lolly Sheila Lolly (@OhSheila_Lolly) reported

    @hbomax hey having issues loading through my Xfinity account. Is there a problem with Xfinity. I'm in Richmond Va.

  • ManfrmNantucket Napoleon Blownaparte (@ManfrmNantucket) reported

    @HBOMaxHelp If you can explain to me why your app logs me out every time after I turn the TV off then you’ll be doing better than the two times I’ve called for help and was basically told they had no solution for me. I’ve just given up using it, and will be canceling once Succession is done

  • smash1575 Beardy McBearderson (@smash1575) reported

    @hbomax Absolutely terrible movie. More white man bad. That's why you cowards blocked comments on the YouTube trailer

  • BombCandice Candice Bomb (@BombCandice) reported

    When I tell you how much I hate this @HBOMAX app….. Every ******* episode of everything you watch is fixed with subtitled and you can’t turn it off. None of the reddit tips or whatever work. I hate this glitchy *** ****. It hasn’t been worth it’s price either.

  • shyguyspirit Johnnie (@shyguyspirit) reported

    Hi, @hbomax looks like the site is having issues.

  • CoreUserG Tom.G (@CoreUserG) reported

    @DCComics @hbomax i like Young Justice, but sometimes i have issues with the "creative freedoms" and the liberty's the creators make.. like, altering her story how she got into the wheel chair... It was the JOKER... i dont mind different versions like : Justice League: Crisis on Two Earths..

  • Marc89041646 Marc (@Marc89041646) reported

    @kellyinvegas @Johnny_Detroit @hbomax Ahhhhhhh. Runnnnn. Stay away stay away ahhhhh covid is still here wait ….. covid is still here and we are going to work and schools are open what……. Ahhhh lol sorry just ignore me lol I am tired and exhausted

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