HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Rita Blanchard
(@msbeeartist) reported
@hbomax Terrible horrible horrible experience
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𝒌𝒆𝒏.
(@investcritiques) reported
um @hbomax i just bought hbo max on my xfinity plan and it’s not working? @HBOMaxHelp
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Phys Astra
(@Physastra) reported
@gadotsquinn @hbomax @PattyJenks Film it in the dark for that part so people couldn’t see the horrible cgi of the final transformation! Terrible final boss fight. Should have left her in phase 2 transformation.
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anxious fried rice
(@cvdyjaja) reported
@Xfinity @hbomax I have been trying to log in for nearly a week and nobody will help me??? It keeps telling me I’m a secondary user WILL ANYONE HELP ME ALREADY??!!?!?
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Jonathan 🌊🇺🇸🏴☠️😷
(@CieloBasso) reported
@hbomax Don't watch this - it's terrible. #WW84SUX
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HankLydon Czar of The Ministry Of Truth
(@lydon_hank) reported
@dotdancey @hbomax After his work in GOT and Mandalorian it was kind of like he phoned this one in.
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Frank Grimes
(@Suplyndmnd) reported
@hbomax Can we have a "We need to fix our ******* technical issues" party? Been having problems for a week now on Firestick, computer, and phone.
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rachel.
(@BigLittleYikes) reported
@HBOMaxHelp trying to sign in on hbo max app on roku. It won’t accept my email and password even though it works on other devices. Already tried to solve problem by changing password but the new password won’t work 😢
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Negative Creep
(@negativecreepp1) reported
@hbomax It was awful
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New Sheriff In Town
(@MonicaSiembor) reported
@SloanxSabbath @hbomax @WonderWomanFilm I agree. It was terrible. So predictable. Corny. Actors sucked.
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𝒌𝒆𝒏.
(@investcritiques) reported
um @hbomax i just bought hbo max on my xfinity plan and it’s not working?
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Neil Gehani
(@GehaniNeil) reported
.@hbomax - your stream of #WW84 did not work on my @AppleTV - it was blank and only audio could be heard. I tried a few times. What gives?
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Denis Jasman
(@dive4gold2) reported
@hbomax They took my money but won't let me watch the video. "We're having trouble playing this video, please try again later." Give me my money back!!
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16PoliticsVote
(@16PoliticsVote) reported
@randomletter_f @hbomax too many people inyerested causes the server to crash. Same thing happened with Game of Thrones.
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Chris ok but why doesn’t Gamefreak like Flygon
(@chrizilla) reported
@g_is_aimless @HeroinePower @hbomax It’s dumb af but get the HBO Mac app and sign in using Hulu as your tv provider, then just use your Hulu log in and you’re good. This movie ain’t worth all that work though!
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