HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • quintinbrown Quintin Brown (@quintinbrown) reported

    Hey @ATT can you help me with my @hbomax subscription? It says expired.

  • YouTerrifyUS Adolf Trump (@YouTerrifyUS) reported

    @CourtneyLyn4128 @hbomax not exactly. I'm trying to sign up and the code they send me (4 times now) doesn't work. I'll try later, seeing that you are also having issues (and I've been waiting too long for Chat to come up) thanks

  • MickeyThickness thicc and tired (@MickeyThickness) reported

    @hbomax. Why does your app interface suck so hard? Every time I try to use the search function, it crashes. Didn't have these lag issues with HBO Now....

  • Asra19630004 Asra (@Asra19630004) reported

    @RESCUEorg @melissamccarthy @hbomax I am in Jordan. I have two young children. I am sick and unable to work. We have accumulated debts and rent for a house, and the owner of the house threatens us with a dent and needs help to pay the rent and buy food and keep it warm. This is my file number 165_15C00767.

  • Charles37142161 Charles Hernandez (@Charles37142161) reported

    @PattyJenks @AliciaMarieBODY @hbomax Moving the film WW84 to HBO Max is a terrible idea from a film business angle. Because most films are funded by investors who want their money back, i.e. their loans.

  • modeloXpapi 𝕿𝖗𝖆𝖘𝖍𝖇𝖔𝖆𝖙 𝕭𝖚𝖙𝖙𝖈𝖍𝖊𝖊𝖐𝖘 (@modeloXpapi) reported

    @HBOMaxHelp No error messages at all. I paused my movie and when I went to press play it took me to the sign in page. I picked my provider(@ATT) and logged in and that’s it. When I input my log in info it just takes me back to the log in screen. I’m using an iPhone 12 pro max

  • MemedTweeter RareSox (Funny Duck) (@MemedTweeter) reported

    I'll never forgive @hbomax for correcting an error that was intentional in Invasion of the Bunny Snatchers, my favorite post-Golden age short.

  • daChipster Today We FIXED Things (@daChipster) reported

    @hbomax When a couple o’ guys Who were up to no good Started makin’ trouble In my neighborhood

  • liselisec Lise - We Did It!! (@liselisec) reported

    @HBO @hbomax Worst ending ever. Great series up until then. She should have pulled off the double cross and gotten him convicted, then the show should have ended with her discovering that her father may have done it. A look between them should have been the ending shot.

  • donovanmartin5 donovan (Cruel and Unusual @ StoneQuarryHewn) (@donovanmartin5) reported

    @dctvcinema @ARKHAMSKlNG @hbomax send help

  • MarcoSPQR1 The Frige (@MarcoSPQR1) reported

    @HBO @hbomax Great show until last episode. Just terrible terrible ending.

  • alanslutsky Alan Slutsky (@alanslutsky) reported

    @DaveWeLike @Roku @hbomax I tried it on a second TV which is directly connected to the Roku. Set Screen Mirroring Mode to Always Allow on both. They are still not found. Very appreciative of the help, but I’ll stick with adding a FireTV. Another reason is Roku may have more network issues going forward.

  • joshldennison Joshua D (@joshldennison) reported

    @PattyJenks @Tiffany_Smith @hbomax I wish I could see it in a movie theater Ms. Jenkins, I was so looking forward to it after loving the first one. I’m sorry the timing for your movie was so awful with Covid, but I know millions will love your work watching it from their homes

  • StopidHead StopidHead (@StopidHead) reported

    @F3rnMayo @hbomax Very true. That in itself could be a twist but it’s a terrible twist lol.

  • CaseyAEW1 Casey (@CaseyAEW1) reported from O'Fallon, Missouri

    @stevebyrnelive @hbomax Would also love to fix my spelling....

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