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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TatiAmare
    Tati Amare (@TatiAmare) reported

    @kendrick38 @insecurehbo I would be if @hbomax would fix it’s streaming!! I planned me entire evening around this premiere.

  • djdadj
    DJ Da DJ (@djdadj) reported

    @ilyThaMar @hbomax Whatever you log into (Firestick, Smart TV, Roku) they usually prompt for a code to login from the web.

  • _christiana_
    c (@_christiana_) reported

    hello @hbomax why isn’t the new episode of succession up it’s literally the only thing I look forward to in my life please@ fix or ??? You’ll see

  • Bianca17737904
    Ms. Andrea 3000 (@Bianca17737904) reported

    @IssaRae @amyaniobi They gotta fix @hbomax! It's not up

  • _lrh901_
    Certified Snack Influencer 🖤 (@_lrh901_) reported

    Hit pause on @hbomax now I have to go through the process of a jigsaw puzzle to even get it to play again!! Who are your programmers and coders for this ****?! Continuously have the worst functionality of all streaming services. Tf?!

  • RLaprin
    R.Y. Laprin (@RLaprin) reported

    @succession @hbomax There is still no one to root for. The writers need to work on that. I thought it would be Kendall but he’s almost as big of a jerk as his dad.

  • evelynvwoodsen
    Certfied Corset Girl🇰🇪 (@evelynvwoodsen) reported

    You guys have the worst interface known to man raggedy ***** @hbomax

  • PattysBradley
    Kate🏳️‍🌈TMS Spoilers (@PattysBradley) reported

    @akstanwyck @hbomax Movies are only in theaters for a few months though and then they’re viewed at home. If it can only work in theaters then it has a very short shelf life

  • Itisdd
    heywhereuat? (@Itisdd) reported

    @hbomax Both Dune & Insecure are streaming poorly thru Fios. 😩 Can’t play title error message.

  • ryanneashleigh
    Ryanne (@ryanneashleigh) reported

    I GOTTA WORK TOMORROW @hbomax

  • Shaneece_BHill
    Neece (@Shaneece_BHill) reported

    If anyone is having issues with the #InsecureHBO episode showing in the @hbomax app try restarting your firestick it worked for us

  • lonthecelebrity
    yall slow as **** (@lonthecelebrity) reported

    I had to refresh the damn @hbomax app 1200 times for the show to pop up. Fix it!!

  • epicciuto
    Elizabeth Picciuto (@epicciuto) reported

    @HBOMaxHelp Happens on every TV in our house. Did everything on your troubleshooting site and it didn't work

  • canaryfilmss
    hi hi || succession spoilers !! (@canaryfilmss) reported

    @HBOMaxHelp the new succession episode isn't loading for me and it's already 9pm est. please help !!

  • KapNKhronic420
    Saylor Moon (PSN: KapNKhronic420) (@KapNKhronic420) reported

    On a side-note, can @hbomax add the feature to set video quality? Why is that not an option?

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