HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kal EL
(@KalEL70455527) reported
@hbomax No thanks, CW shows are terrible. No way near the potential they could have been
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Alexis Mariel
(@LexMariel) reported
Why does @hbomax have the absolute worst interface?! Seriously as a premium app pls do better
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james
(@BrappedOut) reported
@hbomax can you please update your Xbox app to stop having errors.
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Hired_Gunn_84
(@84Hired) reported
@HBOMaxHelp I checked for updates first,which did not fix the problem. So I uninstalled and reinstalled and the video I wanted to watch played but now Everytime I want to watch a movie I have to uninstall and then reinstall the app in my TCL Roku tv.
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Mike Beauchane
(@MikeBeauchane) reported
@HBOMaxHelp @AppleTV Just did that . However it keeps doing the same thing. I believe I’ve had to delete and reinstall this app 5 times within 2 months. My other apps have no issues. I’ll DM you if it persists.
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samantha🍒
(@slumpedbones) reported
@HBOMaxHelp im having trouble using your app on a roku device - whenever I go to browse for anything, it scrolls for a couple of rows and then completely exits me out of the app and back to the home screen. is there anything I can do to fix this?
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Juan Chavez
(@Nuggs21) reported
@HBOMaxHelp @LookOberHere I get can't play title errors on both my Xbox consoles.
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Travis Seg
(@TheCosmicHacker) reported
@hbomax Stop hbo maxs problem with spoilers. The Sopranos photo for season 1ep12 ruins the biggest plot point in the entire first season. Tony almost being killed. Then with Misery, it shows Kathy Bates with a pistol on the cover. Ive contacted popular bloggers to write about it. STOP
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DC51
(@RFontcuB) reported
Is @hbomax having issues? Trying to continue a movie but just getting the ellipsis (3 dots) and now the spinner on @AppleTV. Have restarted, etc.
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Stark Contraxt 🇺🇸✊🇺🇸🦬
(@jahmezactual) reported
Hey @HBO @hbomax can you try to fix your @Apple TV app so when my son wants to watch another episode of a cartoon, we don’t have to close out the app completely and log back in? It’s really annoying to have to do that every 15 minutes.
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Al Guraieb
(@alguraieb) reported
Just watched #ThoseWhoWishMeDead on @hbomax in several parts of the movie I wished to be dead, just God awful.
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PJnZoey
(@jn_pickles) reported
@HBOMaxHelp as an HBO subscriber, why do I have to sign in every time The sign in fails often.
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Liana Ford
(@Liana___Ford) reported
I wonder what Gil's life outside of work looks like? Care to show us @hbomax @warnerbrostv #SaveTheTurtlenecks #SaveProdigalSon
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lauren ♡ pson spoilers
(@BRIGHTDJARIN) reported
@PedroPascal1 @hbomax @PattyJenks dude i know you’re in the movie but continuing to show support to gal even if you did work with her aint a good look
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Andrew Clark
(@AndrewC70136680) reported
@Miladin72772741 @hbomax exactly, i really just want season 6 of teen titans too, not a terrible reboot that turns the team into villains and not an edgy live action series that has robin f-bombing batmans name, but season 6 of the ORIGINAL 2003 teen titans, titans season 3 can literally wait
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