HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Law Street Commenter
(@brendanfraisure) reported
@Timmers34 @hbomax @hbomax fix this for my friend immediately
-
Anthony Castanza
(@ACastanza) reported
@dunemovie Please please please fix the @hbomax version, there is zero legitimate reason for that to be 21:9 instead of the (almost full, almost IMAX) 16:9 version. Or at least make sure the BluRay gives us that one. It's 2021, stop releasing an inferior version outside of theaters!
-
Saylor Moon (PSN: KapNKhronic420)
(@KapNKhronic420) reported
On a side-note, can @hbomax add the feature to set video quality? Why is that not an option?
-
Jacemandaspaceman69
(@Jacemandaspace2) reported
@HBOMaxHelp help pls I need the Batfleck movie #MakeTheBatfleckMovie
-
Mike Saenz
(@mikesaenzsays) reported
@mikedeestro @hbomax Worst movie I've seen since Gigli
-
WWWShare
(@wwwshare) reported
@HBOMaxHelp 24 hours no response; unable to sign in with new account, no response * hope ATT C Level pays attention DM asap
-
heywhereuat?
(@Itisdd) reported
@hbomax Both Dune & Insecure are streaming poorly thru Fios. 😩 Can’t play title error message.
-
hi hi || succession spoilers !!
(@canaryfilmss) reported
@HBOMaxHelp the new succession episode isn't loading for me and it's already 9pm est. please help !!
-
Zack McCasland
(@zackmccas) reported
from
Houston, Texas
Who at @hbomax approved the UI to go public and when did they get fired? It’s literally the worst Streaming app in existence.
-
Elizabeth Picciuto
(@epicciuto) reported
@HBOMaxHelp Happens on every TV in our house. Did everything on your troubleshooting site and it didn't work
-
yall slow as ****
(@lonthecelebrity) reported
I had to refresh the damn @hbomax app 1200 times for the show to pop up. Fix it!!
-
Kurt Strack
(@Krazyfool4) reported
@hbomax I'm trying to watch Dune. I'm getting audio but no picture, is there anything I could do to fix it? It's on a 4K firestick
-
Grave Oscuro
(@DaveOscuro) reported
@SpookyNameHere @akstanwyck @hbomax Your assuming. But even if one is not enjoying it, how can you judge an unfinished work? Perhaps the 3rd act would have tied in what you may not have been enjoying? In 40 years I've not finished 2 movies- Battle Field Earth & Man of Steel. Its not that hard to give it its due
-
Tati Amare
(@TatiAmare) reported
@kendrick38 @insecurehbo I would be if @hbomax would fix it’s streaming!! I planned me entire evening around this premiere.
-
Elizabeth Picciuto
(@epicciuto) reported
Couldn't watch DUNE at home because @hbomax doesn't work for more than a few minutes in our house. 😭 Will go to theater this week.