HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexandraLEnder Alexandra Ender (@AlexandraLEnder) reported

    @HBOMaxHelp Hi - so I’m supposed to be using an account through AT&T, however HBO is telling us that our subscription is expired. Then I went to login through AT&T again and I think it somehow got me into my old account. Can you help me identify which email address / accounts are which?

  • BrandonJamesS18 Brandon James San Miguel (@BrandonJamesS18) reported

    @FionaNova @hbomax @IfyNwadiwe All the links won’t work for some reason ?

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JohnCena @hbomax @DCpeacemaker I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏

  • MordinWayne J Mordin Wayne-Alenko 💖💛💙 (@MordinWayne) reported

    @canapp98 @hbomax Y’all better fix this when Degrassi come on. Imma get nasty if y’all don’t get your **** together

  • Sarah_Jeanne94 Sarah Jeanne (@Sarah_Jeanne94) reported

    So now that Degrassi is coming to @hbomax can we talk about how Emma is the worst?

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JamesGunn @JohnCena @hbomax I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏

  • aquarih03 do better (@aquarih03) reported

    @HBOMaxHelp hbo isn’t working for me & I have no Internet issues?

  • FCBHuss Hussein 🇱🇧(🇳🇬) (@FCBHuss) reported

    @JohnCena @hbomax @DCpeacemaker I was given a invisibility cloak by my grandfather, but it was stolen in 2013. After investigating this issue I have come to the conclusion it was John Cena. Thats why he was invisible ever since 2013. SHAME ON YOU CENA

  • KobeSpurlock KS (@KobeSpurlock) reported

    @hbomax @DCpeacemaker I know yall are doing this because its your job to market it but goddamn please dont renew this god awful dispicable embarressment of a show

  • BrandonJamesS18 Brandon James San Miguel (@BrandonJamesS18) reported

    @FionaNova @hbomax @IfyNwadiwe Might be my phone wifi end , if it isn’t site issue

  • ItsCorrie hi my name is CJ (@ItsCorrie) reported

    @hbomax Anything thing: If you thought Degrassi had problem and issues back then ha These new kids are about to go through hell

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JohnCena @DCpeacemaker @hbomax I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏

  • TetraVaal0 TetTet (@TetraVaal0) reported

    @JamesGunn not gonna lie, I’m pretty annoyed that Peacemaker is not available in 4K/HDR. This is becoming an ongoing issue for @hbomax For a subscription service charging as much as they do, the fact they only keep offering shittily compressed 1080p encodes is annoying.

  • MaddysMom4209 JacksMom61120 (@MaddysMom4209) reported

    @AndJustLikeThat @hbomax Quite honestly the writers STILL AREN'T speaking for Carrie. I mean she's always been a bit self-centered but making death jokes about Big,not standing up for herself w/Che and not trying to work things out with Samantha but obsessively stalking Natasha. THAT'S NOT CARRIE!

  • jodirn60 Jodi S (@jodirn60) reported from Henderson, Nevada

    @hbomax The app on TV and my phone are not working

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