HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bogdan Marinov
(@BogdanMarinov) reported
@hbomax are the servers working? I cannot connect to the streaming service!
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mac 🎃
(@myIoveIanguage) reported
@hbomax FIX YOUR DAMN APP
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Miss Love
(@RadicalGalore) reported
@Jason99980974 @hbomax Same here, @hbomax we pay too much money for things not to work.
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Cristian Blackwell
(@crissyb123_) reported
@HBOMaxHelp That didn’t work. It still won’t let me stream. It seems like a bug or glitch in the ps4 app
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William Dearborn
(@willydearborn) reported
@HBOMaxHelp I keep getting “Can’t play title” error in Safari on Mac.
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dEnny_UK
(@dEnny_UK) reported
My son and I have been watching @DCTitans on @hbomax - pretty brutal Robin. Hawk & Dove work really well. Some episodes are stronger than others, but overall a very enjoyable show. However, I am not impressed with Dr. Light - terrible costume!
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ross
(@ross35095118) reported
@hbomax It is shocking you charge money for an app of such shockingly low quality. The every ten second frame freeze is constant and surprisingly annoying.
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SpeakTruthToPower
(@SpeakTruthToPo7) reported
@MrChadClarke @hbomax I mean, I feel what you’re trying to say. But this brother is a VP. I don’t think money is the issue here. I have no doubt he is very well compensated.
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.
(@JShindo47) reported
@hbomax too expensive to only work half the time
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retrograde sugarbabe
(@ongodcuhh) reported
Ok but can @hbomax fix their glitchy app I’m trying to watch my ****.
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stevie knicks.
(@supriima) reported
@HBOMaxHelp - tried clearing my cache, and im still getting Can’t Play Title screen on both safari and chrome. what’s the issue?
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SpeakTruthToPower
(@SpeakTruthToPo7) reported
@MrChadClarke @hbomax I mean, I feel like you’re trying to say. But this brother is a VP. I don’t think money is the issue here. I have no doubt he is very well compensated.
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Cristian Blackwell
(@crissyb123_) reported
Hey @HBO @hbomax fix your ps4 app. I haven’t been able to watch anything for over a month.
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slim.
(@shesSLIM) reported
@hbomax keep giving me an error message saying “can’t play title” each time i close out/refresh to watch insecure … it’s pissing me
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Menaje E'toi
(@MenajeTheDoll) reported
is anyone else having trouble with @hbomax on the firestick???