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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 1
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • Wammer_bammer
    WammerBammer (@Wammer_bammer) reported

    Hey @hbomax I’ve continued to give you money despite your increase in pricing and decrease in show quality for years. But now you are messing with my NASCAR Sundays. Fix the Audio!!!!

  • kush4India
    Kush (@kush4India) reported

    @hbomax Whatever you have created in Season 3 is dog's ****. Poor story, poor screenplay, boring ****. Worst Season of #HoD

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • CoryMatthews10
    R. Daniel Ursus (@CoryMatthews10) reported

    @JamesGunn @hbomax Why does everything have such awful lighting now?

  • boson05
    Mike Dubar (@boson05) reported

    @tntsports @hbomax TNTSports has just completely locked up my computer. Even a normal Force Quit of the app does not work and it required a long hold down of the OFF button to get out of the mess.

  • KwylaDansterIII
    🇿🇦Lindokuhle II🇿🇦 (@KwylaDansterIII) reported

    @AEW @TBSNetwork @hbomax Nah Thekla has to crash that celebration man

  • raewnam26622182
    Raewna Mark (@raewnam26622182) reported

    @JamesGunn @hbomax terrible

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life ffs Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • implodedduck
    The Other Guy (@implodedduck) reported

    Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

  • MoviesRegular
    Movies On The Regular (@MoviesRegular) reported

    Anyone else having issues with @hbomax

  • asapbhat
    ab1112 (@asapbhat) reported

    @hbomax is such **** making me select I’m traveling can’t even login from other devices different WiFi without getting locked out constantly. Lost customer

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

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