HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Roderic Green Sr.
(@rodgrn) reported
from
Commerce, Michigan
I guess @HBOMAX doesn't want me to watch #MareOfEasttown tonight. Must be a server load issue.
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Carole Radziwill
(@CaroleRadziwill) reported
@hbomax HELP.
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Jaime Tessier
(@MrsJaimeTessier) reported
@HBOMaxHelp @priamonique This is the second time this week! What is your issue? Why are you charging $15/month for a service that fails multiple times a week?
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Slothtrop Records
(@slothtrop) reported
@HBOMaxHelp App has now been down for thousands of users for over 30 minutes - perhaps it’s time to STOP telling us to restart and to STOP asking for more info..admit there’s a problem and update us!!!!
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gcastillo
(@castlegec) reported
@HBOMaxHelp What’s the problem. Doesn’t seem to be a problem when you have to collect fees. Please figure this out. What’s the expected time for the fix.
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RyanFromNY
(@NY_Forever23) reported
@purewitz @HBOMaxHelp I checked the outage map earlier and it looked like the entire east coast as well as the Chicago area
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Indict the former guy! 🇺🇲🏴☠️
(@akuma_river) reported
@HBO @hbomax HBO MAX IS NOT WORKING FOR MARE! My parents are streaming Major Crimes right now but I can't watch Mare!
-
i38warhawk
(@i38warhawk) reported
@hbomax **** off, pay some money for decent servers...
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Tish57
(@Tish573) reported
@HBOMaxHelp getting error after I’ve signed onto app after clicking onto watch Mare of Easttown it’s saying Unknown problem occurred to please contact TV provider
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Nicholas Whitehead
(@njww) reported
So browsing around a bit, it seems like everyone except #HBOMax knows that @HBOMax is down. You would think they could at least post a new message on their lame trouble shooting page...
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Illy
(@illinoisblue) reported
You literally have one job @hbomax one job. Fix your ****.
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Mr. Stephan
(@KPStephan) reported
@hbomax How dare you?! After this Mare finale fiasco, I would my subscription if I wasn't borrowing my friends login. You just think about that for next time.
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VinNY
(@NYJVin23) reported
@hbomax fix the ******* app
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Ana Maria Defillo
(@adefillo) reported
@audaciouskay @HBOMaxHelp still not working 😩😩😩😩
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Just Tiffany
(@MorgKTiff) reported
@HBOMaxHelp Mare caused a crash!
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