HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mexico City, CDMX | 3 |
Raleigh, NC | 2 |
Pensacola, FL | 2 |
Orange, CA | 1 |
Indianapolis, IN | 1 |
Salto, SP | 1 |
Täby, Stockholm | 1 |
Rio de Janeiro, RJ | 1 |
Sherbrooke, QC | 1 |
Grantsville, MD | 1 |
Boca Raton, FL | 1 |
Oakwood, GA | 1 |
Pierrelatte, Auvergne-Rhône-Alpes | 1 |
New Richmond, WI | 1 |
Lesquin, Hauts-de-France | 1 |
Sevilla, Andalucía | 1 |
Barcelona, Catalunya | 1 |
Bismarck, ND | 1 |
Kingston, MA | 1 |
Belém, PA | 1 |
Gondecourt, Hauts-de-France | 1 |
Joinville, SC | 1 |
Uberlândia, MG | 1 |
Dallas, TX | 1 |
Natal, RN | 1 |
Coeur d'Alene, ID | 1 |
Palm Harbor, FL | 1 |
Spring, TX | 1 |
Argyle, TX | 1 |
Atlantic Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Faruk Bayraktar (@afb_snydercut) reported
Overall this was the worst movie I've seen on @hbomax Mortal Kombat Rebirth short movie is million times better than this. Hell... Even the Legacy TV Series is better than this. Damn I want a refund for my 110mins gone to trash @HBOMaxHelp
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pork (@digilawls) reported
@hbomax fix your bitrate
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Phillip 🚩 🏴 (@2klightyrsaway) reported
@hbomax @hbomaxhelp the white line glitch still hasn't been fixed after a month now?? this is completely unacceptable. I'm unsubscribing.
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axetrax (@Axetrax) reported
@Aries_Cage @HBOMaxHelp All movies work on mine but this one. I can watch the godzilla kong fine. Trailers fine. It has a white line on right side too. i have samsung 2021
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Robert James (@coffeeandhoes) reported
@hbomax FIX YOUR ******* SERVERS
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iidreddii (@IIDREDDIIpsn) reported
@hbomax Except I cannot play or download Mortal Kombat keep getting kicked in the face with Error Messages...
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NORTHSTAR (@adansatekh) reported
@SimplyMincy @hbomax It doesnt lol For a video game movie that is all about Tournament, there is no ******* tournament. Just some quick fight scenes with 300 cuts a second to hide the stuntpersons and terrible cgi
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Humble pie Servant (@meanmugg1) reported
About sick of HBO MAX not working on Xbox. Too much money for that **** to happen @hbomax @HBO
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****** Vinotinto (@JapetoQ) reported
It’s still not working @HBOMaxHelp
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Rimonima 💛🐝 (@rimonima) reported
@HBOMaxHelp It’s not just #MortalKombat. I can’t watch items in my Continue Watching list, which I’ve obviously watched previously with no error codes.
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𝐕𝐈𝐄𝐖 🌩️ 𝐓𝐇𝐔𝐍𝐃𝐄𝐑 (@ViewThunder) reported
@GraceRandolph Good video @GraceRandolph. What is frustrating about streaming is the fact that people continually need brand new & shiny content or they lose interest. @HBOMax is flush with hundreds of quality movies that are "new to you." Why are catalog titles not important to so many?
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Aali (@Aali_NA0) reported
@HBOMaxHelp I couldn’t find the movie I tried to watch it in HBO MAX even the VPN dosent work
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axetrax (@Axetrax) reported
@HBOMaxHelp Fix the aspect ratio! Can't watch like this. Gonna have to pirate it just to watch
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trey potter (@treypotter10) reported
@hbomax Totally wish your app would work so I could watch this
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sparks (@_colin_sparks) reported
@Fixie_Mike1125 @hbomax And if you don’t work for HBO max way to stand up for the mega corporation that decided to finish the movie needed to be pushed back a week for literally no reason