HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JMOS
(@LatInfoSec) reported
@hbomax @HouseofDragon Why not film season 2-4 back to back and then work on the VFX. Peter Jackson did it with LOTR trilogy!
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(@DawnOfTheF13TH) reported
Why is everything that I play on #hbomax stuttering and glitching out on my XBOX? I’ve uninstalled and reinstalled it and it’s the same issue. It’s working fine on the firestick. @hbomax
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Jacob Heath
(@JacobHe79997802) reported
@HBOMaxHelp Xbox One X users, myself included, are still having issues with frame-rate stuttering/latency. Any idea when we can expect a fix?
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Sonya 🚬 daemyra era
(@darklinax_) reported
@megustanloslib1 @hbomax still can’t see **** lmao. coloring is awful
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Beth Barnes 🇸🇪🏳️🌈🇺🇦
(@DJPsywarrior) reported
I watched #HouseOfTheDragon and I don't think I can watch it anymore. I was getting a headache trying to watch really dark lighted scenes. Way to much trouble trying to see what was going on. @hbomax I know it is a "creative" decision, but at the cost of loosing viewers?
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Matthew Shank
(@MatthewShank3) reported
@hbomax trying to enjoy episode 7 of House of Dragon but the dialogue is not synced up with the action. Hopefully @hbomax can fix the issue.
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Jeff Cloud
(@jCloudyPants) reported
@zephyr757 @hbomax This is all about contrast ratio; there simply was not enough difference between LIGHT and DARK on the screen for most home-viewing setups. I liken it to mastering audio: aim for good sound on the worst source. @hbomax and Miguel Sapochnik seem to think viewers are wrong.
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Ryan
(@RMKasper88) reported
@hbomax Can anyone please help me I am extremely hungry and have not eaten in almost 24 hours... Please anything helps my Venmo is @ Ryan-Kasper-88
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ATM Lit #600
(@ATM723) reported
@markwahlberg @hbomax @markwahlberg I’m from Michigan, Chevrolet of Highlands sold me a faulty truck can you please help
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Rosebud635
(@npolliand) reported
@megustanloslib1 @darklinax_ @hbomax I shouldn’t have to change perfect settings. I only have issues with GOT and HOTD and their fake night scenes.
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Katja Petzold
(@PetzoldKatja) reported
@hbomax I want to cancel my Swedish subscription, while I am in South Africa, however, your geo-location disallows this and blocks any contact page. please help!
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Tams80
(@Tams80) reported
@goodergreater @HBOMaxHelp @zephyr757 Other than the dragon, which in this show are well done, there was no significant CGI in these dark scenes. It looked fine in SDR, so it was just a HDR colour grading issue.
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Khris Kholumbus
(@KhrisGraves12) reported
@HBOMaxHelp @keribelliston Won’t work. The Xbox app has been glitchy for over a week now. Trash.
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James Stoney Burks
(@knowncity) reported
@hbomax how the hades am I supposed to cancel my account after moving to a different country and the contact us & login pages are IP blocked?
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Instagram: EDDYG27
(@eddyG27) reported
@hbomax I had no issue with the brightness
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