HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 2
Anchorage, AK 2
Madrid, Comunidad de Madrid 2
West Grove, PA 1
Harrisburg, PA 1
Kingston, NY 1
Brooksville, FL 1
Corpus Christi, TX 1
Seattle, WA 1
Boston, MA 1
Bogotá, Distrito Capital de Bogotá 1
Madison, SD 1
Philadelphia, PA 1
Los Angeles, CA 1
Hyattsville, MD 1
Van Buren, AR 1
Macomb, IL 1
Raleigh, NC 1
Pea Ridge, AR 1
Hoover, AL 1
Wingate, NC 1
Santa Marta, Departamento del Magdalena 1
Gilroy, CA 1
Aberdeen, WA 1
Conneaut, OH 1
Summerville, SC 1
Chattanooga, TN 1
Grant Park, IL 1
Istanbul, İstanbul 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KezzieJam GoT Stan “Frankly my dear, I dont give a damn” (@KezzieJam) reported

    @hbomax is really trying to win worst streaming service of the year award!!! Wtf! #MareOfEasttown #MareOfEasttownHBO

  • NaenaeSRL RenNic (@NaenaeSRL) reported

    @hbomax you all going to issue refunds for what we pay for the app? Why is it down? Waited all week for this finale.

  • Twitropolis Twitropolis (@Twitropolis) reported

    @HBOMaxHelp @Beachitmom I sent you a screenshot of my error message. Hope it helps your troubleshooting.

  • SirFrancistweet Franky (@SirFrancistweet) reported

    @hbomax HELLO?! CAN'T CRASH NOW. WHO DUNNIT?!?!?!?!?!

  • ritorepulsive Ivan's Ooze (@ritorepulsive) reported

    @hbomax @HBOMaxHelp The app is not working on Roku! It keeps telling me to close it before I can even get to the main menu.

  • MollyDelReyy Molly🦇✨ (@MollyDelReyy) reported

    Oop and there he goes saying she knew. I’m behind because my @hbomax went on EXACTLY at 7 and I still can’t get it to work on my tv. Why me? I’ve been looking forward to this all day? It still has to be more complicated, I’m only 15 min in.

  • ashhh_14 Ashleigh (@ashhh_14) reported

    @HBOMaxHelp All* not some and how do you plan to make it up to the customers? The most expensive streaming service I pay for and the worst app

  • Chris05313895 Chris (@Chris05313895) reported

    what is going on with hbo max says unknown problem?@hbomax @HBOMaxHelp

  • EmilyA138 Emily (@EmilyA138) reported

    @hbomax Make it work please

  • MollyDelReyy Molly🦇✨ (@MollyDelReyy) reported

    Oop and there he goes saying she knew. I’m behind because my @hbomax stopped working EXACTLY at 7 and I still can’t get it to work on my tv. WHY!? I’ve been looking forward to this all day? It still has to be more complicated than this, I’m only 15 min in.

  • eegreen Emma (@eegreen) reported

    0/10 experience every time with the @hbomax app. I’ve never had an app crash this bad

  • tootie501 Onward and upward. 🇺🇸 (@tootie501) reported

    @HBOMaxHelp @DangGirllllll NO ONE can watch the streaming. FIX IT!

  • DiPersons DiPersons (@DiPersons) reported

    @evannaar3 @hbomax I still get the error message. Boo.

  • Anahih76 Anahi (@Anahih76) reported

    @thedylanhafer Is anyone else having issues with @hbomax @HBOMaxHelp 😩 I NEED to watch Mare!!!

  • Twitropolis Twitropolis (@Twitropolis) reported

    @slawhorn79 @hbomax Oh, what a wonderful spread for a fine larty! So sad HBO wrecked the party with the service outage :(

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