HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Portland, OR 2
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • HuntersCantwell J (@HuntersCantwell) reported

    @BaileeMadison @PLLonMax @hbomax I’d love to babe but I gotta work early tomorrow so setting my alarm at 3 AM will not work in my favours since I’ve had trouble sleeping for the past few days

  • JedaiiXander JedaiiXander (@JedaiiXander) reported

    So help me if @hbomax removes ER and The Big Bang Theory

  • pattyoh11 Patty Maro Moliterno (@pattyoh11) reported

    @ZenkaiStation @Discovery @hbomax Except HBOMax will not work on Samsung TVs. And they have known about this problem.

  • Kozmik_Pariah Ryan (@Kozmik_Pariah) reported

    @korysnova @hbomax #cancelhbomax because they're actively ruining the app. Got to send a message to their awful ceo

  • ctigeek Steven Swenson (@ctigeek) reported

    @hbomax Subtitles rarely work on your @Roku app. I have two Roku and have the same issue on both. Been going on for months.

  • tatji_xx tatji (@tatji_xx) reported

    @hbomax y’all app acting wonky mehn fix that…

  • noahwparks Noah Wesley Parks 📝👨‍🏫🌽 (@noahwparks) reported

    @warnerbros keep @hbomax it is fine just the way it is. Jerking subscribers around will eventually destroy discovery and hbo brands. Further cratering the DCEU. If you want to do something to help, have a Fandome again!

  • YourFinalGod Frynal Godbot (@YourFinalGod) reported

    Hey @hbomax just because you messed up the auto play and it cut off the end of the episode is no reason to shut down. Also, what's the real problem here? Y'all got quality content, good price. Struggling for content or...??

  • _MrQuoteMe ROKANE WALLABY (@_MrQuoteMe) reported

    @hbomax if it ain’t broke don’t fix it. You’re about to ruin you’re entire platform trying to be different

  • oh_no_its_jojo Devin Nunes Exotic (@oh_no_its_jojo) reported

    If @hbomax goes away I will never get @Discovery subscription. Would be the worst business decision in history, I’m glad I’m not alone in my decision

  • ZenkaiStation Zenkai Station (@ZenkaiStation) reported from Philadelphia, Pennsylvania

    @pattyoh11 @Discovery @hbomax Even if lots of people did cancel, it’s still among the top streaming services. So not as many did leave, to warrant a full stop. I’m sorry to hear you didn’t get your issue fixed/troubleshot properly. Which sucks, but keeping HBOMax and it’s catalog of shows

  • HumbleNotHubris Masked HCW (@HumbleNotHubris) reported

    @hbomax David Zaslav is the worst because you used to be the best of the streaming services He is obviously STUPID AND ARROGANT.

  • sancheezer julie sanchez (@sancheezer) reported

    @hbomax Just checking in this Thursday to see if you’ve recified your error when you omitted the two most nominated and awarded stars of Belfast? #caitrionabalfe #JudeHill

  • elvarfossdal Elvar Fossdal (@elvarfossdal) reported

    Hello @hbomax i have problem with your service.

  • MACcable Amy Maclean (@MACcable) reported

    @watchtowersing @hbomax @Discovery The key will be integration. IMO, if HBO diehards find what they expect at the same quality and quantity as always, they can turn a blind eye to Dr Pimple Popper being available on the same service. As long as it's not shoved in their face.

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