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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Lilly_88sc
    Oh Silly, it’s Lilly (@Lilly_88sc) reported

    @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

  • BloodOfGermany
    Bruv-Meets-World (@BloodOfGermany) reported

    @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

  • PAPASHANN_
    PAPA SHANN (@PAPASHANN_) reported

    @hbomax will yall fix yall glitchy *** app man can’t even watch the game

  • cixmig
    Cicero (@cixmig) reported

    @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • HHluvscritters
    HH🐿🇺🇸🐾 (@HHluvscritters) reported

    @AndyFromAustin @hbomax @HBO Having the same problem through Roku

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • Magilla_Smash
    SCM_Magilla (@Magilla_Smash) reported

    @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.

  • conedx
    scott ziff (@conedx) reported

    @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

  • destream_cl
    Carl (@destream_cl) reported

    @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

  • Swervesshouse
    Bobby (@Swervesshouse) reported

    @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @WabySigma @TNTSportsUS @hbomax fix your app

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

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