HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • wadewilson4565 wadewilson (@wadewilson4565) reported

    @HBOMaxHelp @MrsTheDagel Has a fix been found for this?

  • Risviltsov_Off Risviltsov (Official) (@Risviltsov_Off) reported

    @Jbn024 @hbomax @CielValkyrie could ya help a friend out? maybe retweet or somethin, if it ain't much trouble?

  • SchulkeRobert Robert Schulke (@SchulkeRobert) reported

    @HBOMaxHelp Developing on the latest hardware and OS with screaming bandwidth is a deadly quality trap.

  • SchulkeRobert Robert Schulke (@SchulkeRobert) reported

    @HBOMaxHelp Yes. Did it all. Made sure I’m current on all software updates. Bandwidth is good, enough that your competitors’ app run with no issues. This is a chronic problem with your app. Try testing it on an iPhone 6s, using 4GLTE with 4 bars.

  • CiMeTravel lemongrass locs (@CiMeTravel) reported

    Once again.. for as expensive as @hbomax is… we should not have this many technical issues. And it takes so long to load up. 😤 I’m just a mom tryna stay up late and watch good tv. Come through for me please.

  • aiden_armstrong Pessimistic Raider Fan (@aiden_armstrong) reported

    @hbomax you’ve truly created the worst steaming app of all time. Congratulations.

  • Hippypunk1 Hippypunk (@Hippypunk1) reported

    @HouseofDragon @hbomax Yawn. The writing is terrible. I wanted to like it.

  • Charmelzzz Leiomy’s Scream (@Charmelzzz) reported

    @HBOMaxHelp @CVIKIS FIX IT WE CAN’T ******* SEEE

  • goodergreater KG (she/her) (@goodergreater) reported

    @HBOMaxHelp @zephyr757 It was one that could hide any issues with the cgi more than some big bold creative choice.

  • Khill9981 kevin hill (@Khill9981) reported

    @VAWeisman @HBOMaxHelp I have had this issue before with firestick, it ended up being the firestick was to old and could not handle the higher bitrate HBOmax moved to.

  • Josh_G_Roth Josh Roth (@Josh_G_Roth) reported

    @hbomax you simply have to fix the streaming on your app. There’s no reason it can’t load like Netflix, Disney+, Paramount+, Apple+… see where I’m going with this?

  • thecasualprops Casual Pro Props (@thecasualprops) reported

    @HBOMaxHelp trying to watch the new House of The Dragon episode on my Xbox Series S but frame rate is insanely delayed and choppy. Makes it nearly impossible to watch. No other show on HBO is giving me the same issue.

  • Anthony82778537 Anthony Griffin (@Anthony82778537) reported

    @HBOMaxHelp You think I don’t know how to brighten my tv bruv the editing in HOTD is just terrible

  • piafouilloux Pía Fouilloux (@piafouilloux) reported from Brooklyn, New York

    @hbomax Is the service down? It’s not working in NYC

  • bigbirdbigeggs John Balingit (@bigbirdbigeggs) reported

    @HBOMaxHelp @CVIKIS We’ll, please get more creative real quick, because that sh*t didn’t work. Why couldn’t be torches lit when it’s night time. It’s a damn castle. Was it a creative decision or just pure laziness????

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