HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Buffalo, NY | 2 |
| Atlanta, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Otis's Mom
(@TheDoxieMom) reported
@HBOMaxHelp Today it's on my TV - a few days ago it was both my laptop & the TV. And no, I'm not having trouble with my internet or any other streaming apps.
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Greg Smith
(@GregSmith_134) reported
@DailyMailCeleb Hopefully it will work better magic on @hbomax than SantaInc did for @Sethrogen
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Jonathan Milenko
(@followjonathanm) reported
@HBOMaxHelp Did the empty cache option. Problem solved.
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August Jakobsen
(@AugustAbery) reported
@HBOMaxHelp can login but My abonnement is gone but you are still casging your check every month. Cant find it in google play what to do?
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TradeCNBC
(@TradeCNBC) reported
@HBOMaxHelp @suneetmahandru Having the same problem, I can watch anything else on HBOMAX except 8 Bit Christmas Not using an App, watching on TV thru @Xfinity It keeps saying "Not Available at this time"
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c$
(@So_Fetch3) reported
@HBOMaxHelp for claiming you give support 24/7 I sure have a lot of unacknowledged dms sent to you guys about the Xbox hbomax app consistently not working. Not a good look for a company of your stature, please respond.
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John Mcstravick
(@jmcstravick70) reported
@hbomax are you having problems tonight
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rose fergulano
(@RoseFergulano) reported
@IMDb @TheMatrixMovie @hbomax Why show us the old agent smith so we can compare and be disappointed ? I’m a fan but it looks awful
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Rowan A. Crump
(@RowanACrump) reported
@hbomax Sadly won't be watching due to A) not having HBO Max, and B) I cannot in good conscience support anything relating to this franchise and particularly it's creator at present. I have no issue with anyone else watching, just my personal choice.
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Duh
(@AndrewSpaDUH) reported
@weekend3warrior @hbomax All of Chris Lilley's work is doomed to get canceled.
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Flipper
(@nuthintochere) reported
@IMDb @TheMatrixMovie @hbomax Looks like someone is in sweaty try hard mode to make this work. Could fall flat on its face as it look sto complicated a story line.
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BlackFlowerBlossom
(@BlackFlowerBlo1) reported
@hbomax if I see a charge that includes the word ‘help’ is that the monthly fee amount?
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Mikey 🏴
(@sanders_mikey) reported
@nikiblue25 @RottenTomatoes @hbomax Worst part is the fact we have no literally way of getting HBO MAX in the UK currently. It’s as if they just want the rest of the world to pirate it
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OneWithBadBack&Neck
(@1badbackandNeck) reported
@HBOMaxHelp @RezurrectedGame It didn’t work! Uninstalled and reinstalled. Turned tv off and back on!!
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SatansBiznessPartner
(@BiznessSatans) reported
@succession @hbomax These have to be the saddest people ever portrayed. From Kendall's downward spiral, to Shiv's cruel "pillow-talk" to Tom to Roman's obvious Oedipus issues. Let's not even get into Con. Shiv is unbelievably cruel. Perhaps even more so than her brothers.
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