HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Marano
(@MGMarano) reported
@MovieEndorser @ZoeKravitz is my favorite after just now watching The Batman. Thanks, @hbomax. Sorry Michelle, but also not sorry to Halle or Hathaway. I'm not saying they're terrible actresses, but Halle's film was badly made and Hathaway felt miscast.
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Andrew is TIRED
(@FormaldehydeFce) reported
@synthcomrade @hbomax Paramount+ is outright horrific. I just have so much damn trouble with HBOMax as well, though. Honestly so many of them just phone it in, and there's no excuse what with their BILLIONS of dollars and all...
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Randy Caber MSc, MBA
(@RandyCaber) reported
@hbomax need to cancel.. I'm in another country, unable to do it. Please help
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Morningstar
(@YouveGotRedOnU_) reported
didn't work. @hbomax #RenewOurFlagMeansDeath
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Dr Love
(@Epicmeme15) reported
@Froste @hbomax Froste i need your help. I will be traveling to albania sarande, do you have any reccomendation to visit there?
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Mild Sauce
(@JuggsMathis) reported
@hbomax work on this glitch in the matrix *** platform so I can cancel my @netflix subscription please
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JeffThrow
(@jeffthrowcards) reported
@casper042025 @Froste @hbomax it's broken
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♦Priceless Diamond
(@RealDiamond_) reported
Hbo Max has been messed up ever since #TheBatman was relased , same thing happened with @WonderWomanFilm 1984 It’s been 3 days @hbomax and no i’m not doing anymore troubleshooting steps, just fix it
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Rowan Strange (he/they)
(@RowanStrange) reported
Hey @hbomax, I’ve got bronchitis and my doc says I’ll recover faster if you #renewourflagmeansdeath. Help a guy out!
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Ehhsteph
(@mugoddities) reported
from
Meriden, Connecticut
@hbomax why do you have to give me issues rn!? Out of all the days I said I wanna watch Batman. I had to go on twitter to see why it was pausing every 10 min. My HBO is down. 😭 Why can’t I have one night!?
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aaron / OFMD 🏴☠️🏳️🌈
(@aaronarcane) reported
@TaikaWaititi The only problem I’m seeing is the fact that there hasn’t been a S2 announcement yet 🤨 Come on now @hbomax !!
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Mike Zara
(@ZaraTalks) reported
@SleepyPanda76 @FlightAttendant @hbomax There goes my work for the afternoon!
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Hisoka
(@Sharre15) reported
@HBOMaxHelp @EnrohZ My guy. Tell your bosses to stop cutting corner and fix that damn forsaken interface. Trying to play back on the bar and it jumps like weird jumps and not precise like YT or Netflix. Your content kinda solid though
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Nienna Perks
(@NiennaPerks) reported
@TaikaWaititi When is too much love a problem?! Oh yeh, when trying to get @hbomax to #RenewOurFlagMeansDeath 😭😭
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Brittany Whitaker
(@MrsCrimzilla) reported
@hbomax thanks for the update! Love it. Only thing is @bigbangtheory doesn’t restart the old episodes over anymore and I leave that running while i sleep so now they are all starting at the end. Can you fix that to the way it use to be please?
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