HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:


hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 10
Mexico City, CDMX 7
Medellín, Departamento de Antioquia 6
São Paulo, SP 6
Madrid, Comunidad de Madrid 5
Barcelona, Catalunya 4
Houston, TX 4
Rio de Janeiro, RJ 4
Ensenada, BCN 3
Charlotte, NC 3
Porto Alegre, RS 3
Los Angeles, CA 3
Guayaquil, Provincia del Guayas 2
Monterrey, NLE 2
Curitiba, PR 2
Bello, Departamento de Antioquia 2
Tijuana, BCN 2
Austin, TX 2
Sorocaba, SP 2
Boston, MA 2
Jacksonville, FL 2
Libertyville, IL 2
San Luis Potosí, SLP 2
Phoenix, AZ 2
Ibagué, Departamento de Tolima 2
Fortaleza, CE 2
Madison, WI 2
Beaverton, OR 2
Córdoba, VER 2
Thornton, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • splooshdaddy Matt (@splooshdaddy) reported

    @hbomax WHY IS JUJUTSU KAISEN ONLY IN DUB AFTER EPISODE 12. I’m not tryna hear these Americans. Please fix it.

  • RzNafi __dee_jay__ (@RzNafi) reported

    @hbomax Snyderbots are exclusively cancelled and their hashtags will not work this time.Corporate Supremacy is for eternity.

  • koreytobias01 Korey Tobias (@koreytobias01) reported

    @suhcyut @hbomax He will at minimum work for league maximum, cause you are not getting max for the minimum

  • seymoresquid Seymore Jenkins (@seymoresquid) reported

    @HBOMaxHelp help me, please.

  • TeeDotally Terri Doty (@TeeDotally) reported

    @SparkyPhoenix85 @hbomax @HBOMaxHelp It’s weird because this is a relatively new problem, at least where it was glaringly obvious. I’ve seen others have complaints similar to yours too!

  • JTGayMe tv references & gay stuff (@JTGayMe) reported

    Wait. I knew The Nanny was added to @HBOMax, but I didn't realize it was digitally remastered! The one downfall to that DVD boxset was the picture quality...

  • arorasal Salil (@arorasal) reported

    @HBOMaxHelp ....can you please help??

  • RahulG86 Rahul G (@RahulG86) reported

    Hey @loudmouthjulia why are all the trailers on @hbomax in such terrible quality? Movie is in hd buy the trailer is like something I downloaded from kazzaa back in middle school

  • SuperDipz Dr. Dipesh Ghoul, BS (@SuperDipz) reported

    @Cyribro @hbomax Sounds like a router/connectivity issue. My Samsung TV is from 2016.

  • bakumanfaces Richard Dermody III (@bakumanfaces) reported from Falmouth Heights, Massachusetts

    Hey @HBOMaxHelp this white line has been a problem for like a week any eta on the fix

  • SparkyPhoenix85 Drew Freeman (@SparkyPhoenix85) reported

    @TeeDotally @hbomax @HBOMaxHelp Honestly it’s baffling I have Gigspeed internet and watched the other three monsterverse movies this week NO problem and just the one new one - unwatchable on my Xbox, wound up throwing some headphones on and watching it on my phone like a child lol - it was good but small

  • BulatovAyrat Ayrat_Bulatov (@BulatovAyrat) reported

    @hbomax @BenAffleck No broken. No alone

  • venomous1913 Carlos Acosta (@venomous1913) reported

    @lulkaayy @hbomax Finally was able to watch it yesterday. Either HBO Max fixed up the issues or it was probably too many people watching around the same time

  • talkedcookie789 Talkedcookie (@talkedcookie789) reported

    @hbomax I dont understand how anyone who works for this company sleeps at night with how absolutely terrible it is. Never have I had to resort to resetting my phone twice because the show either doesn't have audio video or both.

  • CorruptedSight Walei (@CorruptedSight) reported

    @notnotpreston @ADPwebmaster @hbomax I haven’t been able to get the AD to work for Q: into the storm either.

Map Check Current Status