HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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happy coin demon
(@cyber_saturday) reported
@hbomax wtf i cant watch anything i paid $15 for this bullshit fix my ******* **** or i will cancel so fast your head will ******* spin showtime can have my money
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Bharmon104
(@Bharmon104) reported
@HBOMaxHelp just so you know, your app on ps5 is a literal bag of **** compared to the app on the Xbox series x. Please fix it, constant loading issues when trying to play the next episode after having just watched an episode if that makes sense.
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ivy
(@notivyyy) reported
fix your servers 🤨 @hbomax
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CJ 🍥
(@PaperchaserCM) reported
@hbomax fix y’all server 😒
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Heroix
(@Heroickzz) reported
@HBOMaxHelp fix your ******* app
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🥷🏼
(@__Juwann) reported
Ayo @hbomax fix your ******* app! **** wouldn’t let me log in for 30 min
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lgbtq+edits
(@barbzhello) reported
@hbomax HBO max is not working
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sharjeelwithoutak47
(@sharjeelak47) reported
@HBOMaxHelp yo it's not working man what's the point of even paying subscription to yall
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✰ jj ✰ is back maybe??? ✰
(@_x_onlyangel_x_) reported
Bruh why is my HBOMAX not working… I was literally watching Carrie and bugs relationship bloom… @hbomax
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𝒶𝓋𝒶𝓃𝒾 𝒷𝒽𝒶𝓉𝒾𝒶 🌻
(@AvaniFB) reported
@_x_onlyangel_x_ @csunoxx @hbomax Actually, that was happening to me as well a couple of weeks ago, I deleted the app and reinstalled it, not sure how you’re watching but that may work.
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• Ness •
(@livsfletcher) reported
of all the episodes for this not to work, it had to be the one. @hbomax fix your service.
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Duglar
(@DuglarGamer) reported
@HBOMaxHelp HBOMax will not load on my PS4 and crashed mid stream. Tried loading it on my phone app with no luck either. Both state they cannot connect to the HBO max service. All other apps I have work. And I’ve checked for updates
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Foothold Films
(@FOOTHOLDFILMS) reported
@hbomax This is the worst app! Bugs & choppy quality results in frequent "Cannot Play This Title, Please Try Again Later" messages & constant interruption. I can't get through a single show/movie without issues. I'll ALWAYS stick to BluRay over streaming because of this. Streaming sucks!
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Fabricio
(@Patojo_es) reported
Wtf @hbomax fix your **** 😒
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ivy
(@notivyyy) reported
yo @hbomax please fix your service, i wanna watch the new episodes of generation
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