HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@Laura32811) reported
Hey @hbomax can you please help me cancel my account? I’m an American who moved to the U.K. and can’t log on from London to cancel it. Pretty please 🙏
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20 days
(@Batfleck4Ev3r) reported
@jasonkilar @hbomax Fix up and fire the WB execs
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Mom
(@Mom42375311) reported
@ATT @hbomax Americans need to stop giving these companies who help destroy our country money! We don't NEED these phones people. They have destroyed society along with these greedy corporations! I'm sure at&t is so poor they had to outsource THOUSANDS. Can't understand customer service reps
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Will Gunn
(@GunnWill) reported
@ECCarolan @hbomax Not in this movie. Not terrible. But not a step up either.
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tyrya brown
(@TyryaBrown) reported
@HBOMaxHelp I'm having trouble playing certain content. When I push play on The Leftovers or Tom and Jerry nothing happens. This is happening on ps4 and mobile devices. Plz help
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Dan Rhatigan
(@ultrasparky) reported
@pksucks @hbomax Pretty much my reaction. An earnest if ham-handed period piece. But not the Serious Work it wants to be.
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Jeremy Dietz
(@ratingsjedi) reported
@robdelaney @TomAndJerry @hbomax Guys, if enough of us watch this, Rob will be allowed to work with humans again.
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hbomaxPOP | originals
(@HBOMaxPop) reported
@fsuzeigler @hbomax it showed the best and worst of the 80s tbh
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Ice Cream Sauce
(@iicecream_sauce) reported
@HBOMaxHelp You have some of the worst service. I reach out & you tell me to email support. I email them and they ignore for over a week? Terrible support & service.
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Denny K. Rabbit, NoCigar.net
(@drinkmasta) reported
Yes I'm watching Tom & Jerry on @hbomax at 5:30 am. I might even smoke some **** and not work today. Having a "real job" and paying into unemployment is so overrated. Thanks for the tip @ESDwaWorks
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Zane Grey
(@adudebehindyou) reported
@hbomax I am having trouble watching on my desktop. I have a VPN and even turned off, the videos never load up. Just shows the three purple dots lighting that go on and on. Any suggestions?
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SugarFall🌹
(@HeavenonStars) reported
@hbomax Terrible movie
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C·a·r·Ⓜ️·e·Ɩ
(@lemracarmel) reported
@MEXICANLIVESM @ATT @hbomax I had no problems with them, until 3 weeks ago! 80% and declining if these delays, keeps up!
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tyrya brown
(@TyryaBrown) reported
@HBOMaxHelp None of these steps work
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Loren T
(@lorent) reported
@hbomax Do not waste your time on this terrible movie. What even was the point? I only got half way through before I had to turn it off. I still want that hour back.
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