HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • cathynhouston Cathy Walton (@cathynhouston) reported

    @b4ld4n @FlightAttendant @hbomax Mainly, the book is very serious and tense. She is in terrible trouble, but the episodes I’ve watched don’t seem to follow the book at all.

  • IneptBisexual tom (@IneptBisexual) reported

    hey @hbomax I literally have my profile open and signed in on another tab and yet I can’t get the tv sign in page to go anywhere, what the hell guys???

  • VujkoSujkovich всё о колбасе (@VujkoSujkovich) reported

    hey, @hbomax , the "Next Episode" button does not work half of the time. Clicking on it results in just pausing the video as if I simply click on any other part of the screen. Watching with Chrome version 100.0.4896.127

  • ThaSoapBox k. (@ThaSoapBox) reported

    yall really do have the worst app of all time @hbomax

  • SaltyCrip I’ve Got Questions (@SaltyCrip) reported

    @hbomax Want to know what would be nice? If I haven’t had your 💩 excuse for a streaming platform crash 9 times in the first 70 mins of The Batman!

  • afRHOcandessert Lord Pretty FlackRHO (@afRHOcandessert) reported

    HBO Max be having a brain aneurysm every time you rewind. @hbomax fix that.

  • HoppyJosie Josie B (@HoppyJosie) reported

    Caveat here of course Is that @hbomax is unfortunately hamstrung you just awful programming. Streams crash, binging anime is impossible, just buggy all around. Can’t argue with their content though.

  • TheKingAfrica thats cool, i dont ask why (@TheKingAfrica) reported

    HBO Max is the worst streaming app. This thing buffers every 5mins. @hbomax

  • Brandon_Bird Brandon Bird (@Brandon_Bird) reported

    @MuseZack @hbomax Hasn't done it in a while, but I've had all kinds of weird sound issues with HBOmax on my Sony TV. Like, "plays the secondary audio channel of everything no matter what, with no way to turn it off, then goes back to normal the next day."

  • BigZ7337 Brandon Zarzyczny (@BigZ7337) reported

    @MuseZack @hbomax I’ve found HBO Max to still be pretty glitchy, probably at least once a month or so I have to restart my tv to fix the problem.

  • MuseZack Zack Stentz (@MuseZack) reported

    Someone help a poor tech-illiterate Gen Xer. My Sony smart TV suddenly won't play @hbomax programming with sound. Sound works fine with Netflix and Amazon Prime, just not with HBO. Any ideas what the problem might be? I deleted the app and re-installed already.

  • ZiebaMaks Maksymilian Zięba (@ZiebaMaks) reported

    @IamContentHole @hbomax Why you want movie about worst Batman on history?

  • manformindy Man For Mindy (@manformindy) reported

    @artemisplants @hbomax I did not find the suggested apps to be that useful? I don’t understand how they work? One seemed to be tracking purchases and another didn’t seem to allow a basic product search.

  • KINGGKAKAROT KINGKONGKAKAROT (@KINGGKAKAROT) reported

    @hbomax Movie was trash. Huge let down. Rob patts bats was lame. There wasn’t any twists or surprise to it. It was slow and boring. Should be scrapped and dumped immediately. Catwomen doing the leg work and brunt of investigations too Lol such a bust

  • KiraDurbin Kira Durbin (@KiraDurbin) reported

    This #batman movie is AWFUL #TheBatman @hbomax

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