HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Fort Myers, FL 2
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • HuntersCantwell J (@HuntersCantwell) reported

    @BaileeMadison @PLLonMax @hbomax So sad I was asleep during this because work. Would’ve loved to interact with you again!

  • AJuly24 Dulce Abigail López (Taylor's Version)🧣 (@AJuly24) reported

    There is an error regarding the configuration of the CSI: MIAMI tv show. They have the chapters in the wrong order, with the cover photos in the wrong episodes, as well as the names of these. Please fix this. It was horrible trying to figure out which chapter was next. @hbomax

  • ChristinaKVUE Christina Ginn (@ChristinaKVUE) reported

    Just discovered We Met in Virtual Reality on @hbomax. Help. Me.

  • JordanMCarson Jordan Carson (@JordanMCarson) reported

    @HBOMaxHelp Well I have the ad free plan and I don’t see that button there anymore or picture in picture mode won’t work when I press the home button.

  • Adam_LeafsFan Adam - Either podcasting, or reading comics! (@Adam_LeafsFan) reported

    @iamtimsheridan @hbomax You'd write a great script.... YOU'RE HIRED! Damn it, I don't actually work there!

  • brandipope3981 Brandi❤️ (@brandipope3981) reported

    Dear @hbomax you need to fix your “next episode…” auto play on Game Of Thrones. It literally cuts off like a whole 30 seconds of the episode which are HUGE moments in some episodes… like Ned’s death… New watchers are missing A LOT.

  • Balcazarrr Nova 🫦 (@Balcazarrr) reported

    HBO Max is pissing me off by not ******* loading on my Roku! It’s the only one doing it too! @hbomax fix it ugly!

  • gasinthewind finnessed (@gasinthewind) reported

    @hbomax can you fix the app on xbox, everytime i try to watch something it brings me back to the main menu

  • mcumila momčilo (@mcumila) reported

    @dcharleyquinn @hbomax ITS NOT ON HBOMAX IN SERBIA FIX THIS

  • Yellopistachio Steph🤠 (@Yellopistachio) reported

    @PLLonMax @hbomax Didn’t y’all try a spin-off already n it didn’t work??

  • whoeverbb 🍼🌙 🇺🇦 (@whoeverbb) reported

    @HBOMaxHelp It was never turned on, and was still already off when checking settings The issue is you not me

  • TheRaeWitch 🔮 Řæ 🔮 (@TheRaeWitch) reported

    why is it that I can stream @netflix & @hbomax with my hotspot and have no issues but @disneyplus never works? Ridiculous 🙃

  • WolfenIsa 2 frames away from purgatory.. (@WolfenIsa) reported

    @HBOMaxHelp Multiple devices have streaming issues. #PS4, casting to a Chromecast from both a laptop and phone app. Constant buffering every few minutes and dropping of quality to lower resolutions frequently.

  • Ramien11197 M Huq (@Ramien11197) reported

    @hbomax the TV App is not working again!!!

  • _BaitlessPOOTIE Kate Moennig’s bottom ***** (@_BaitlessPOOTIE) reported

    @PLLonMax @hbomax Looks terrible. 🍅🍅🍅

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