HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Frontonas, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Tijuana, BCN | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Sainte-Marie, Réunion | 1 |
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 2 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
AJ (@lastcallforaj) reported@hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.
-
Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
-
Jason Green (@jasongr123) reported@HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.
-
wanderleave (@wanderIeave) reportedThe storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯
-
Chief Rocka (@ishnateh) reported@hbomax fix your stupid app
-
Maron (@Maron_crypt) reported@enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions
-
Maurice Warren (@BarbadoSlim3) reported@hbomax whoever y’all got working on subtitles is doing terrible
-
Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported@hbomax why are you always down bro? I pay YOU to work FOR ME
-
SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported@AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.
-
Joel Coehoorn (@jcoehoorn) reportedTried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.
-
Tim (@TheFloridaTim) reported@TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV
-
Stringer Bell 🤨 (@TheBFLSpeaks) reportedMy daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!
-
NueNuee🎙💓✨ (@NuechieBradshaw) reported@hbomax fix that ******* lagging before I cancel this **** like nino!
-
Ami 🐘💕 (@Love_Beauty329) reportedYall see this @hbomax … fix it!
-
TexasChica (@hookedontxmusic) reported@hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!