HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • snoggymack Steve Myers (@snoggymack) reported

    @snydercut @hbomax That's the worst wireless plan in the galaxy. Like what happens if Steppenwolf's device drops a few bars?

  • TImperitive TheThanosImperitive (@TImperitive) reported

    @ToylabHQ @SkipGreeneIDB @hbomax You are right. That's longer than those HOBBIT movies were. So let me ask you. SHOULD it have been broken up into 2 hours?

  • Adam19668424 Cubed (NO WAY HOME DECEMBER 17TH) (@Adam19668424) reported

    @HaggardReviews @BigSadWaffle @hbomax ...and that's your opinion. your awful, crusty, uninspired opinion.

  • SyriosMasters Professional Facesitter (@SyriosMasters) reported

    Hey @hbomax ya wanna fix your damn app on ps4 so it doesnt ******* crash when trying to play something? Or try to open the app itself?

  • billboshankins Billy (@billboshankins) reported

    @hbomax using Google TV, and presumably others, if you're gonna have us sign in on our phones using a code, why not at least make it possible?

  • BobDigi69 Carlos Digital - #ZackSnydersJusticeLeague (@BobDigi69) reported

    @HBOMax has a whole GoT like universe to put to work for them. #DeathstokeHBOmax make it happen

  • MrEstvanic Mr. Matthew Estvanic (@MrEstvanic) reported

    @hbomax stinks. Horrible, buggy service. App not available on many smart TVs. Constant bugs/issues with AirPlay compatibility. Stuff not being online simultaneous to air times on HBO. Ditch all the filler content and bring back HBO NOW!

  • scorptonic Christopher D Doyle (@scorptonic) reported

    @hbomax you literally have the worst streaming software out of @netflix #localantenna @AmazonPrime and any other service. I've been watching #GodzillaVsKong for two hours. I still have only watched 49 minutes. Figure out a better way to keep things buffered. I'd like a refund.

  • jake_gannon_ Jake (@jake_gannon_) reported

    @att @warnermedia @hbomax is getting free advertising with all the work the fans put into the Snyderverse trending campaigns #RestoreTheSnyderVerse

  • BrettPlayss Brett (@BrettPlayss) reported

    @Ronnie2K @hbomax Fix pro am dumbass

  • cph30 hc (@cph30) reported from Dallas, Texas

    @hbomax Godzilla vs. Kong is having major sound issues. Nothing else on your app is having sound issues but this movie, we have the volume set to max at 100 and are barely getting by hearing it. Lots of people having this issue. #GodzillaVsKong

  • scorptonic Christopher D Doyle (@scorptonic) reported

    I mean my god... Every 15 seconds another buffer from @hbomax I'll be demanding a refund, tomorrow. @netflix streams mighty well with my #hotspot. Y'all suck.

  • Joshuwa80 Josh (@Joshuwa80) reported

    @hbomax is anyone else having trouble seeing your whole list on PlayStation 4? When I add something new it pushes the last item showing off. Is there a dedicated option to see your “added list” or is it only available on the landing page as it where?

  • elkyelk13 Chris (@elkyelk13) reported

    @hbomax You guys fix that white line on the side of the screen yet?

  • _miwil_ Michael D. Wilson (@_miwil_) reported

    It'd be great if @hbomax could mask the input of the parental PIN on child profiles. I'd imagine it's a problem for any parent of children old enough to recognize numbers?

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