HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:


HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Bogotá, Distrito Capital de Bogotá 12
Helsinki, Uusimaa 10
São Paulo, SP 7
Madrid, Comunidad de Madrid 7
Pereira, Departamento de Risaralda 5
Guadalajara, JAL 5
Seattle, WA 4
Medellín, Departamento de Antioquia 4
Los Angeles, CA 3
Mexico City, CDMX 3
Queens, NY 3
Belo Horizonte, MG 3
Curitiba, PR 3
Rio de Janeiro, RJ 3
Chicago, IL 3
Barcelona, Catalunya 3
Torreón, COA 2
Zapopan, JAL 2
San Francisco, CA 2
Dallas, TX 2
San Luis Potosí, SLP 2
Recife, PE 2
Puebla, PUE 2
Fortaleza, CE 2
Campinas, SP 2
Brooklyn, NY 2
Tampa, FL 2
Feira de Santana, BA 2
Pará de Minas, MG 2
Delhi, NCT 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Space 🐦 (@ZeiSpaceBird) reported

    @RadayTheLegend @DCOfficial @hbomax And could you tell me why is it a problem in this case specificly

  • Jon K (@DonJonPablo) reported

    @HBOMaxHelp I’ve tried to reset my password at least 5 times in the past hour. after every reset it tells me the login credentials are wrong, is there something going on?

  • HMTV (@hmtv__) reported

    @arthurtoogood @hbomax @candyonhulu Yes but this show was filmed before the Hulu show was even greenlit, not to mention the Hulu one got terrible reviews

  • 🖤 (@AmberTheParty) reported

    @Carrdi4 I’m so upset lol. I was really looking forward to it. I can buy the seasons on Prime but I shouldn’t have to 😭😭 @hbomax DO THE RIGHT THING. FIX THIS 💔

  • Karen Chiaradonna (@kchiara19) reported

    @hbomax why can’t I sign in with a provider? It’s not giving me provider choices. Just login 🤯 attempted on 2 phones and a lap top

  • Shelley Boyer (@ShelleyLBoyer) reported

    I feel line a salesman for @hbomax at work. I got 6 people so far to get it. It's making lunch convos so good.

  • smamoespa (@mirza_baquer) reported

    @hbomax HBOMAX. IS HBOMAX aware they are cheating customers?. They charged me in advance for a year unfortunately, unable to view any programs. Total loss! No help at all.

  • Myzlstyx (@Myzlstyx) reported

    @HBOMaxHelp Is there an ongoing issue with the Sign-in page? It's not popping up to let me sign in.

  • Imperial (@imperialgouda) reported

    @Pimpdaddyboi @DCTitans @hbomax The first two seasons have good moments but it gets better season 3 & up. S2 is a lot better than s1 but got a little messy & has 1 of the worst character deaths of any show on the finale. I’m still mad about it lol

  • Indifferent Introvert (@IndifIntrovert) reported

    Watching The Wizard of Oz last night on @hbomax with the kids and couldn’t help but notice the movie staring out with a sepia tone. Wasn’t it originally in black and white?

  • R꩜ver ✨ (@dksgyusolo) reported

    @hbomax your app sucks I can’t sign in

  • Mason Mills (@MasonMills92) reported

    For some reason I can't stream HBOMax on my TV, but it's fine on my phone. @hbomax please help

  • Seale (@_Seale_) reported

    @HBOMaxHelp Pls help! I can’t login VIA AT&T on the app. I get an error or takes me back to create an account. No problems on TV or desktop computer it’s only the mobile app.

  • Biz LB (@LBrothersMedia) reported

    @hbomax Question for y'all. So, I just got HBO taken off my cable package, and subscribed to HBO Max directly. How do Max work with live TV? For example, when The Last Of Us aird on Sundays at 9 on HBO was it also live on Max at that time? Or did the eps just drop on that day?

  • The Depressed Artist / OFMD Season 2 is coming 🥰 (@LeviAckerman02) reported

    What do @hulu @netflix and @hbomax have in common??? Their anime section is lacking. Idk what happened but a LOT of good animes have been taken off their platforms and it's disappointing. I don't want to pay for these bad anime streaming platforms that barely work.

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