HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JCChicagoHusky John Cashman (@JCChicagoHusky) reported

    On a related note, I’m a huge Stephen Soderbergh fan but Let Them All Talk on @hbomax is unwatchable. Suspect this movie only gets made where talented people are dying to work. #QuarantineOnABoat

  • Yodapollo Jonathan Hunt (@Yodapollo) reported

    @HBOMaxHelp @utahviejo You’ve been aware of this issue for over a month. Is there a timeline to fix or is your recommendation that all Samsung users just buy new TVs to fix your developer’s mistakes?

  • ADragonDemands The Dragon Demands (@ADragonDemands) reported

    @JoonBug25 @GameOfThrones @hbomax ....Seasons 5 through 8 were awful.

  • noiserawker vaccineswork (@noiserawker) reported

    @JoonBug25 @GameOfThrones @hbomax Terrible last season ruined Lost and GoT for me.

  • jibjosh 2021Josh (@jibjosh) reported

    @hbomax has the absolute worst streaming app. Appallingly unreliable. Consistently terrible. I have troubleshot through and through, yet my shows blur and stop. Amazing.

  • MissouriLocks Jordan (@MissouriLocks) reported

    @hbomax HBO Max is by far the worst streaming service in terms of reliability. Every episode I watch I get "can't play title" issues. It's not my network. Seems to be a very common issue.

  • stevenmatt317 steven (@stevenmatt317) reported

    Why has @HBOMaxHelp not fixed the vertical bar issue appearing on Samsung TVs? As a consumer who happens to work in the tech industry I am generally curious why this hasn’t been resolved in what seems like a month. Shouldn’t UX be a high priority?

  • MrAdrian777 Mr. Adrian (@MrAdrian777) reported

    Dear @hbomax , can those of us who had HBOgo or HBOnow before just have it back? ‘Cause hbomax is terrible as a platform. Like, plumb dumb awful. #HBO

  • gobills_norcal gobills_norcal (@gobills_norcal) reported

    @LastWeekTonight @iamjohnoliver I'm watching last year tonight instead of last week tonight. @hbomax please send help

  • ilasno Jesse Mueller (@ilasno) reported

    @hbomax You must be aware that your Apple TV app is having serious issues?! Pressing play on a show’s page just.. not playing, or crashimg the entire app, or the app crashing after starting to play. It happens over and over, so is easily reproducible, so FIX YOUR ****.

  • SEGOKU6 SE GOKU❤️🩸 (@SEGOKU6) reported

    @MisterDaedalus @HBOMaxHelp I also have similar issue contacting support but nothing changed until my cousin recommend swiftool on Instagram to me and he help me recover my account back in 30mins. His an expert

  • alyshaba Alysha "Balto" Balog (@alyshaba) reported from Chicago, Illinois

    @HBOMaxHelp I figured I tweet so people know how useless your help has been.

  • PrimusJacob Jacob (@PrimusJacob) reported

    @hbomax I’d love to watch it without an annoying white line on the side of the screen when I use the app on my Samsung tv. Fix the problem!

  • bynagato bynagato (@bynagato) reported

    @GameOfThrones @hbomax ooh look guys it the white walkers from horses there was like 5k in horses against the living and they just gone wouaaaah worst season ever made by so F FAAAAAAAAAAAAAAAR

  • adrian_hebert2 THE EYELID MAN (@adrian_hebert2) reported

    @Eizenfaust_ @cartoonnetwork @hbomax The problem the show has no proper ending when there was one clearly planned So yes we're gonna try to fight to see the full vision of this show just like with releasing the snyder cut

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