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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gland, VD 1
Perth, WA 1
Paris, Île-de-France 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

  • EvilDead
    Evil Dead (@EvilDead) reported

    @revecinemas @hbomax help her out.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • TheUnitedFan04
    Waza (@TheUnitedFan04) reported

    @hbomax Hello I need some help plz

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • matteberfluser
    Benjamin Ditka Johnson (@matteberfluser) reported

    @hbomax Wow, this looks awful!

  • NilSatis18781
    The Evertonians have gone berserk (@NilSatis18781) reported

    @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

  • doubleH26
    Haley Hutter (@doubleH26) reported

    Glad I’m paying for @hbomax for it to not even work??

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible

  • destream_cl
    Carl (@destream_cl) reported

    @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

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