HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Juan Mario Agudelo
(@jagudelo) reported
@Roku so apparently I can't watch @hbomax on your platform because I went direct to @hbomax and didn't subscribe through you? Don't have that issue with Fire stick.
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V
(@vjs1130) reported
@hbomax can u fix the android version of your app please? I have to watch shows upside down? It's 2021. This is simple stuff.
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Phillip Van Meter
(@PhillipMeter) reported
@spacejammovie @hbomax Screw this crap not watching Warner Brothers movies any more. Company's run by abusers and very toxic and negative people. They love to cause hate and unsafe work environments.
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dad 👅 (18+ Only)
(@The_LoganFoxx) reported
@strelloo @hbomax @SamsungTV i had this same problem with mine too. it drove me insane. i have a Samsung 6 series (65). whenever it does that (which is almost every time). I have to press the power button on the remote and hold it until the tv logo pops up. idk your details but it always fixes it for me.
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Monica French
(@french_monica) reported
I’m currently watching the @hbomax documentary series “Q: Into the Storm.” I just can’t get over the fact that so many Americans have fallen for such an obvious scam. It’s clear that we have a problem w/educating people in this country; they have no critical thinking skills.
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Babe
(@Babe86069868) reported
@realamberheard @snydercut @hbomax YOU ARE NOTHING BUT AN ABUSER AND SHOULD NEVER WORK IN HOLLYWOOD AGAIN. YOU ABUSED AN EX-GIRLFRIEND IN AN AIRPORT AND YOU HAVE THE NERVE TO SAY JOHNNY IS ROTTEN..KARMA AMBER
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Martin Morales
(@mvrtinxo) reported
@HBOMaxHelp I was watching skull island but had to stop to go do something. When I came back to watch it, the movie was not in my “continue watching” and I was forced to restart it despite being halfway through. Is there any fix to this error??
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pineapple head
(@Ts46290901) reported
@hbomax my password won't work on hbo max, is there a certain amount of time after creating your account you have to wait before you sign in
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james guest
(@brokenrazor) reported
@hbomax my samsung tv app has a scroll bar while im watching. can you update to fix this please. it is super annoying.
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Kojay
(@LordKojay) reported
My home we don't call it @hbomax we call it the #SnyderCut App I've seen #ZackSnydersJusticeLeague 14 times. (Took a week off from work, so that helped) Still enjoying it. 15th time starts tonight. I'll make a special review soon ish. Speaking of soon ish...#RestoreTheSnyderVerse
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Beige Mamba
(@MrJLogic) reported
@hbomax your tech support is complete TRASH!! Your app is constantly crashing on me and when we call to get help your phone techs can’t even answer the calls. They’re on mute and/or the calls drop halfway through. #Scammers #HBOMax
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Alyak Chaotic Content is a Mitski Enjoyer
(@alyak71802) reported
@Cupcakes762 @hbomax HELP WHAT IS THIS
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Richard Roppa-Roberts
(@NeverCallMeRich) reported
Dr. called to check in on me after getting the Johnson & Johnson vaccine. I asked when the microchip gets triggered. Without missing a beat he said he wasn’t sure about that but he did let me know that I’ll now be able to tune in @hbomax on my dental work.
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Joseph Marc
(@jomarcnyc) reported
from
Brooklyn, New York
@OmerKFarooqi @hbomax This is a cruel joke. That sequence felt like a film student project shooting bad fan fiction. A terrible end to a better but still mediocre Justice League movie. Reboot these iconic characters already!
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marsinreverse
(@marsinreverse) reported
@Ray__Porter @jasonkilar @hbomax It’s almost as if the execs have a personal issue with Snyder. They would rather settle for a mediocre lineup of movies than giving snyder his sequels. As a lifelong DC fan, I honestly thing both snyderverse and their current plan could coexist. Give the fans what they desire.
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