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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

  • Mayrit77
    Tim (@Mayrit77) reported

    @bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!

  • perpetual_hayes
    Josh Hayes (@perpetual_hayes) reported

    @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

  • GeorgeMcGaffin
    George McGaffin (@GeorgeMcGaffin) reported

    @hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • abbylove07
    Abby Love (@abbylove07) reported

    @hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • IEShane909
    Shane Richardson (@IEShane909) reported

    @hbomax fix your audio on the AEW PPV

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • juando82
    juando82 (@juando82) reported

    @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

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