HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Cool Breeze
(@poorkelly) reported
@olivier_patti @hbomax @navalny Terrible 😞
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Don One
(@Chopnj) reported
@JaniceLabrosse2 @budboyinpdx @hbomax Then don’t watch. Problem solved
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Sean Carter 🇺🇸
(@realseansta) reported
@hbomax Terrible show.
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FTXWordleLevel1BillionNFTs
(@IamEricT) reported
@hbomax WTH is wrong w the loop of signing in a damn device??? Awful user experience. You really want me to yell Fargin Corksoakers in front of my kids? Tv sign in is broken. If I’m signing in from my phone to assign another device it just loops back.
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Constantinos Psillides
(@psillides_c) reported
Geoblocking content in 2023 is borderline offensive. “Not available in your country”? Oh no! I wish there was an easy, free and globally available solution to that problem. @hbomax @DisneyPlus get your **** together.
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Strangest Tiktoks
(@StrangestTiktok) reported
@hbomax @HBO Please PLEASE give europeans normal length movies!!! Why have you STILL not fixed the fact that all our movies on your site are pitched up by 4%? It cuts off 5-10 minutes of a movie which absolutely sucks. Please just please fix it and give us the american framerate
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Danny D
(@dannydrummings) reported
@TheLastofUsHBO @hbomax Trying to save someone and failing is the worst feeling. #TheLastOfUs #true
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jaydenD
(@LennyBreault) reported
@hbomax I hate Hollywood because so many became satanic and awful but this is a pretty good series!
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Steffen Anthony
(@sng628) reported
@HBOMaxHelp Not my device it’s ur platform. Fix it! This is bullshit
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Walmart William Butcher
(@principledahole) reported
@hbomax bro can y'all fix your ****, it keep saying I'm not in a current service location. I'm right outside of Philly. You're killing me here I need my last of us.
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Mitch Shirey
(@MitchShirey83) reported
@WhooDre_ @HBOMaxHelp Have the same problem, I gave up and just canceled the subscription
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kaylee
(@Kay_0731) reported
@hbomax I have an account via ATT and I can’t access it because your website redirects to a DirecTV sign in page on every device I try to use. What’s going on? #help #frustrated
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Not THAT Karen, thank you
(@karenbates) reported
Dammit @hbomax—I didn’t play the game, so I never saw this coming! I am broken. #TheLastOfUs
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Taylor C.
(@taylor_chadwick) reported
Ya know, @hbomax if you just opened up to Canadian servers I would cancel @CraveCanada in a second.
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Shawna Marie
(@ShawnaM65759334) reported
@hbomax your subtitles are terrible. They overlap each other all the time. And make it impossible for deaf/HOH people to watch anything on your app. You should really have someone look into fixing it.
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