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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JOECOOKE5
    joe cooke (@JOECOOKE5) reported

    @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

  • The_StevenHo
    Sdot 😵‍💫 (@The_StevenHo) reported

    @hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.

  • TwiztidMetal31
    Breaker (@TwiztidMetal31) reported

    @JamesGunn @hbomax Looks terrible. As per usual hard pass.

  • HorrorFanSky
    Skyler Daredevil Spoilers (@HorrorFanSky) reported

    @JamesGunn @hbomax Awful tagline

  • RealJPSquared
    Jp *checkmark (@RealJPSquared) reported

    @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • Mayrit77
    Tim (@Mayrit77) reported

    @bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!

  • GoatHCW
    Kevin (@GoatHCW) reported

    @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

  • oakstir1
    oakstir (@oakstir1) reported

    @hbomax Is you app terrible on all android tablets or just my 2?

  • TheGWK21
    Gabe (@TheGWK21) reported

    @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

  • darthlord70160
    Darthlord (@darthlord70160) reported

    @patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • rob_betamax
    Rob B 🇵🇷 (@rob_betamax) reported

    @JamesGunn @hbomax That's not how the Lantern rings work.

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