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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • loves2napp
    Ian Cox (@loves2napp) reported

    @OkieSpaceQueen @hbomax I had some trouble with it on our Roku a couple of times, but after restarting it, all good.

  • generationclips
    genera+ion clips out of context (@generationclips) reported

    @szarng @hbomax Tell me about it, bestie! At this point, @hbomax should also be paying the fans because we’ve been doing their work for almost two months now ! Sorry for taking over your tweet but we had to take that opportunity to promote 😭 #renewgeneration

  • Jay93942791
    Jay (@Jay93942791) reported

    @HBOMaxHelp A fire stick the delay is awful it seems to be off a couple of clicks

  • FernetBroncho
    MF Broncho (@FernetBroncho) reported

    @loves2napp @OkieSpaceQueen @hbomax It's pretty consistent for me but yeah I have issues with Roku crashing most of my apps

  • BeccaSayre
    becca (@BeccaSayre) reported

    @HBOMaxHelp PS4 app throws the CE-34878-0 error. Everything's updated and I deleted/re-installed and restarted. Only your app is broken -- I assume the update broke it. What's up?

  • ToddRightNow
    Todd Right Now (@ToddRightNow) reported

    @hbomax is the worst streaming platform of them all. You’re lucky if you can load a show before it crashes, freezes, or buffers forever.

  • KyleTague
    Kyle Tague (@KyleTague) reported

    So does @hbomax just no longer work on PS5?

  • Axellent33
    🇺🇸🤘🏻Axel Robertson🤘🏻🇺🇸 (@Axellent33) reported

    @HBOMaxHelp please fix your Xbox app. It keeps freezing and crashing. It has been since I first subscribed. I’m not paying a subscription for a subpar app that doesn’t work

  • thejournalista
    Fleetwood Coup De Ville (7/24 🎂) (@thejournalista) reported

    @HBOMaxHelp please help. someone has hijacked my account and added an email address to it that i do not have access to. your contact us button is just a circle jerk of uselessness.

  • SKIPW94
    — (@SKIPW94) reported

    Can y’all fix the app @hbomax

  • juliet_warriner
    Juliet Warriner (@juliet_warriner) reported

    Why do I never have any problems with my other streaming services, but for the past month @hbomax will just continually buffer every time I use it, no matter which tv it’s on ?!🙃😩 we pay too much for this app to be so bad

  • RsflyFreda
    Resourcefully Freda | Freda 🇺🇸 (@RsflyFreda) reported

    If @BlakeMoynes doesn’t work out on #TheBachelorette he can try out for #FBOYISLAND on @hbomax

  • TimboDrake_
    Black Air Force Activity (@TimboDrake_) reported

    Rush Hour 2 on @hbomax has delayed sound fix this ****

  • nlw820
    Nancy Wood (@nlw820) reported

    @hbomax @Roku What is with the ongoing issues with compatibility between the two of you on my Roku Express? It’s the only app I use that consistently has trouble loading and crashes.

  • TAzaz808
    TheAzaz808 (@TAzaz808) reported

    @HBOMaxHelp hbo max im just trying to watch looney toons then i get a grey screen then an error this has happened 3 times now once like a week or so ago last night and just now help

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