HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • __morgimergoth broccoli rob (@__morgimergoth) reported

    so basically if anyone can help me find this #Pride2021 concert hosted by @HumanBy_O that stars @Kehlani that’d be great cause i just wanna ******* watch what is advertised to me since i ******* PAY for this bullshit app @hbomax

  • drewmagoo13 Drew Magoo (@drewmagoo13) reported

    Does anybody else’s @hbomax pause and buffer every seven minutes whenever you stream anything?!

  • justincredibad wh@TdeRh (@justincredibad) reported

    @InsideHBOMax @hbomax Also my PS4 refuses to play nice saying it's not available in my territory. Watching it fine on all my other devices. Easy fix guys. Looking forward to Max-imising view time over the weekend.

  • Emily53476 Emily Roberts🌍 (@Emily53476) reported

    @winwithbernice @hbomax I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account

  • callmenono Noella De Vil (@callmenono) reported

    @hbomax your app on roku doesn't work

  • MishkaFilm MishkaFilmOfficial (@MishkaFilm) reported

    @ATT @hbomax Yep, they said it’s gonna take 24 hour to look at my issue where your staff lied to me when changing my plan. I’m expecting a call back in 18 hours from now.

  • lucas75748 William 🇱🇷 (@lucas75748) reported

    @winwithbernice @hbomax I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account

  • tylerlong5 Tyler Long (@tylerlong5) reported

    @HBOMaxHelp The Amazon Fire Stick 4K app no longer supports Dolby Vision. Any timeline for a fix?

  • BMax424 Vintage424 (@BMax424) reported from Bronx, New York

    @hbomax Have you guys been getting a lot of complaints about your app not working properly?

  • ManManM28691508 Man Man Man (@ManManM28691508) reported

    @hbomax I’ve been having this glitch whenever I watch something on HBO max on my PlayStation 4 where is says there was a error so I press okay and then after that it says “a error occurred please restart HBO max” or something along the lines of that, It happens a lot. Please fix

  • lucas75748 William 🇱🇷 (@lucas75748) reported

    @PorscheMacanGTS @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account

  • xxxxxxx14840522 Xxxx Xxxxxxxx (@xxxxxxx14840522) reported

    @hbomax app has to be the worst steaming app ever invented.

  • FaitthB FaitthB (@FaitthB) reported

    @HBOMaxHelp I need an easier way to reach y’all. I got a notification of my account change(s). Not only was my account hacked with an entirely new name, email and password….several devices were signed in. Please help me fix this.

  • jaredjagean Jared (@jaredjagean) reported

    Yo @HisenseGlobal any update on when the audio issues on the @hbomax app will be fixed? Ive seen a lot of people with the problem and no communication from you on a resolution

  • ChapUno_ LukeFlyTalker (@ChapUno_) reported

    My HBO Max app don’t work half the time... Y’all damn near owe me money @hbomax

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