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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 11GustavoGatsby
    Gustavo Gatsby (@11GustavoGatsby) reported

    I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • deaniejoooo
    That Deanie Girl (@deaniejoooo) reported

    Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

  • SteveG561
    Steveg561 (@SteveG561) reported

    @TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.

  • alphamaletommy
    tommy (@alphamaletommy) reported

    @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    @hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

  • dontmesswlady04
    dontmesswithdalady204 (@dontmesswlady04) reported

    @aaronrift @nodqdotcom @hbomax Ppl were having issues during Zero Hour I saw Too. Mine keeps going in & out.

  • Czarcasm76
    Bc (@Czarcasm76) reported

    @KayfabeHuman @hbomax @AEW Oh, that’s terrible. My issues are minor compared to that. So sorry to hear. That’s effed.

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • Crazyglue101
    A B (@Crazyglue101) reported

    @hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all

  • Jay1RSF
    Jay Will (@Jay1RSF) reported

    @hbomax Looks terrible

  • trav42014
    TC (@trav42014) reported

    @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • Azwilko1997
    Aaron (@Azwilko1997) reported

    @mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc

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