HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisOl95906166 Chris Oliver (@ChrisOl95906166) reported

    @hbomax having issues with restoring purchase. After I restore the app keeps asking me to choose hbo max or HBO. After I choose it wont let me choose a video to watch. Am i doing something wrong

  • MattAudino mdines (@MattAudino) reported

    @hbomax fix your subtitle tracks.

  • MILKL0VER69 ☠️🦇🕸️MILKL0VER69🕸️🦇☠️ (@MILKL0VER69) reported

    @hbomax @HouseofDragon The best part about this is that we don't have to care about that awful ending. Man i love prequels

  • vintageweave Kathy Delgado (@vintageweave) reported

    @THR Hey @hbomax Please fix your app. It keeps randomly turning on subtitles with each new episode while I’m binging. Yes, they are clearly turned OFF. Yes, I’ve tried deleting the app and putting back on. Thanks

  • garetrobinson Garet Robinson (@garetrobinson) reported

    @HBOMaxHelp Thanks for reaching out. :) These are two separate issues, though the HDCP error has happened with HBOMax, the specific issue with the HBOMax app is that it doesn’t load easily and takes several tries to get a show to run. I replaced an old Roku, in part, to get HBOMax to work.

  • ThisIsHow1Win MahvelBoah 🚀 | Endure & Survive | (@ThisIsHow1Win) reported

    @Uber_Kryptonian @HBOMaxHelp help our guy out

  • LuxPutin Captain Suzie Lux Putin K (@LuxPutin) reported from Kansas City, Kansas

    @succession @hbomax Are you getting me help? Since i need it ASAP?

  • AnunnakiKungfu Lezlee (@AnunnakiKungfu) reported

    @letterb8 @hbomax @paramountplus Amazon is okay. They definitely have **** to fix, tho.

  • turnerxsam sammi 🎀 (@turnerxsam) reported

    @hbomax daddy issues

  • tomstanleyphl Tom Stanley (@tomstanleyphl) reported

    @HBOMaxHelp Thanks for the reply. Let me clarify—an episode starts, and the subtitles toggle on. I am able to turn them off without issue. But when the episode ends and the next one begins, they come back on and the option for English subtitles is automatically enabled.

  • DaSmokyFoodDude David Flores (@DaSmokyFoodDude) reported

    @hbomax 3 days in a row now Titans isnt working. Fix this before i cancel my subscription

  • MejiaAdrien Adrien Mejia (@MejiaAdrien) reported

    @HBOMaxHelp Have the issue been resolved yet

  • ntevnspsd2bhere Roy Donk (@ntevnspsd2bhere) reported

    @HBOMaxHelp it’s not working

  • lorraine8483mee Lorraine Meehan (@lorraine8483mee) reported

    @hbomax Work ***** by Britney

  • SJEEVAN75007899 S.JEEVAN (@SJEEVAN75007899) reported

    @HBOMaxHelp @markcartertm Help full #RestoreTheSnyderVerse DC fandome open Zack Snyder talk yes or no

Map Check Current Status