HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Sarahlikeslifting
(@Jewellikes2lift) reported
@HBOMaxHelp & @Nelnet do you guys use the same servers? #crashingservers
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Dr. Danielle Prostrollo-Hill
(@prostrollo) reported
@hbomax can you please tell me how to get a refund of the remainder of my annual fee. The way you’re erasing creators work out of existence is disgusting. #HBOMax #HBOMaxJustCanceled
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Maciek1191
(@Maciek1191) reported
@Naughty_Dog @HBO @hbomax beyond terrible casting
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Kip K
(@KevinKindelber2) reported
@hbomax I am a big Guillermo del Toro fan. Haven't seen Mimic since 97, it says you have the Director's Cut, which is right below the Theatrical Version, under the Extras Tab,yet it's the same as the Theatrical Version, hopefully you fix this as I hear the latter is far superior
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Steve-O
(@Okst3veok) reported
@HBOMaxHelp Didn't work. Only solution was to delete the download (screen recording was me trying to play the episode, not the download) and just stream the video.
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scamsafely.com🦋
(@scamsafely) reported
@hbomax can you please fix the subtitles on Hard Knocks.
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joe meyer
(@joemeye79847220) reported
@hbomax Can I please get help with my account I spent an hour on the phone with your company and have sent multiple emails and each time I get a new person and they refer to something that doesn't involve my matter
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Jason McGhan
(@JasonMcGhan) reported
@HBOMaxHelp haha, here’s an idea… just turn on subtitles for *anything* on your service. TV app, web browser, iOS app - doesn’t matter. They’re always inconsistent and incredibly distracting. No difference between subtitles and CC. A 10 second search shows it’s not an isolated problem.
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RayaQb
(@ANaraeia) reported
@hbomax I have been trying to bing Westworld (Fell down the stairs bed rest) all it has done is buffered ALL day. My other app work fine. This happens often do better.
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atlan 🏳️🌈🇺🇦✊🏿
(@atlanlol) reported
@skrutsick @hbomax @HBO Yea pirating is a tough thing cause you wanna support the people who created it but hate supporting the awful corporations running it all.
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Cory
(@ogbimmer) reported
@HBOMaxHelp Fire TV stick crashing HBOMax app when I attempt to watch House of the Dragon. Please help.
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Mr. Try Better, Try Harder, Let People Be.
(@MrSeekingBetter) reported
@hbomax @selenagomez does anyone really watch this **** ? or is HBO Max pulling a netflix and going quantity over quality?
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Ty
(@joel_S818) reported
@hbomax Please tell me how it is the year ****** 2022 and we are still not able to get streaming without any problems figured it
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Robert Torres
(@Robmightytrex86) reported
@ThePolishArtist I fear for @warnerbros right now because what happened with @hbomax recently and those artists never want to work for them I don't blame them this is the worst thing ever happened! #WarnerBrosDiscovery #HBOMax #FireDavidZaslav
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💙 🇺🇦🌻Stephanie Krutsick #ABetterABK 🌻🇺🇦💙
(@skrutsick) reported
@atlanlol @hbomax @HBO Gonna make this clear - I actively have not pirated anything since the late-2000s and early 2010s when streaming and on-demand services started coming online in earnest. I WANT TO PAY FOR YOUR CONTENT. KEEP QUALITY CONTENT AVAILABLE FOR A REASONABLE FEE, YOU IDIOTS.
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