HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Birthright
(@birth__right) reported
@HBOMaxHelp @_tongueTYed Ps5 is terrible. If you press down it continues to go down until you press up. And no my controller is not drifting, it happens to my friends as well.
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DBAR
(@DamnboyAintRite) reported
@GHOST_LETTERS @just_me563 @hbomax If you don't mind, ma'am... What was the issue?
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Kevin Rethual
(@kevinret) reported
@clucy_archivist @hbomax @HBOMaxHelp I have the same issue on my Nvidia Shield Pro and iPad. Neither work since yesterday. Was fine before.
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Val 🌬
(@VeeBrasi) reported
HBO Max charging people $15 a month just auto play not to work 😒 @hbomax y’all suck
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🎮 Jen with one N 🎮
(@xjennersonx) reported
Hey @hbomax my auto play just....stopped working? I've had zero problems until now. Already tried uninstalling and reinstalling the app on my Roku tv. Any suggestions?
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😈Nasty ashley😈
(@aaliyah_jade0) reported
@HBOMaxHelp I’ve done all of this and it still won’t work
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Pat Sponaugle
(@patman23) reported
@HBOMaxHelp When going into the HBO Max app, it stops on a screen saying it is time to update. I’ve tried to reinstall from settings->apps->HBO Max->reinstall , but the response is Error, cannot at this time
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LO
(@Lindseyjeanne_) reported
@packedcola @HBOMaxHelp @_tongueTYed Lol man! It’s the worst!!!
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@hbomax Honestly, I don’t know why your app is always problematic; and why you ask me the same questions, never answer, & never fix anything. About to cancel subscription—not worth it.
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dee 🖤🥀
(@xxShawntaxx) reported
@HBOMaxHelp @1sweves This literally doesn’t help. You guys need to upgrade the app
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Jason ⚪️
(@ThaRealExploit) reported
@HBOMaxHelp I need help ASAP I can’t sign into my account and I think someone changed the email address so I can’t even reset my password
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@HBOMaxHelp Can I actually get some help with the fact that my app isn’t working? If not, I’ll cancel my subscription. It’s a pain in the *** at this point.
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🌴
(@EllzDollas) reported
@hbomax fix the rewind!!!!
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Pat Sponaugle
(@patman23) reported
@HBOMaxHelp Hey, I know there was a recent HBO Max update, but it is not working with my Samsung smart TV. I hope this can be corrected soon.
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WWCJD
(@coltLjones) reported
from
Waco, Texas
@HBOMaxHelp @NireeMusic yeah for me when i try to watch something on my samsung smart tv it just keeps giving me and error message
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