HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
| Denton, TX | 1 |
| Richmond, VA | 1 |
| Danville, CA | 1 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mayor Bancelot
(@MayorBancelot) reported
@hbomax what in the actual hell with the ads? This is a fast way to lose folks. Plays 2 of 2 ads - plays an EXTRA two ads, then goes back to the previous ad playing point, so you have to fast forward to your previous spot. Every. 20. Minutes. Fix it.
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Mega **** key
(@Freckles_much) reported
@hbomax Who else will comfort Fang about doggie heaven if Ivan isn't there?? Who will cry about their broken nose? Who will eat Roache's extra sandwiches? Adding a new character makes no sense, and Fang needs his perfect pal Ivan. #bringivanback.
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lmfao nah
(@CassidyyMullin) reported
@HBOMaxHelp why won’t y’all let me choose my account on my roku? and i’ve already tried logging in and out and restarting that wont work
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Is that the best you got?
(@JustinTime931) reported
@hbomax your app is just doing audio no picture. I’ve logged out. Etc. not working
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Jay
(@Jay__Breezy21) reported
HBO Max app is so glitchy. Gotta be the worst streaming device of them all. @Hbomax
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Erin
(@ErinMcQ25) reported
@hbomax when are you going to fix your app? It hardly ever works! Prob going to unsubscribe TBH
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Jeff Susalla
(@JeffS2708) reported
@hbomax imagine being a million dollar company and developing arguably the worst app ever to use and just continuing to never fix it . Truly blows my ******* mind
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Say 🍄
(@SayHasBrainrot) reported
HBO's Spanish subtitles for Our Flag Means Death use she/her pronouns for Jim. That's not right; Jim uses they/them pronouns. The dub already did it right (using elle). @hbomax please fix it
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janet ferranti
(@jrfladybird) reported
@hbomax THIS WAS A TERRIBLE MOVIE.MADE NO SENSE.
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Mayor Bancelot
(@MayorBancelot) reported
@hbomax what in the actual hell with the ads? This is a fast way to lose folks. Plays 2 of 2 ads - plays and EXTRA two ads, the goes back to the previous ad playing point, so you have to fast forward to your previous spot. Every. 20. Minutes. Fix it.
-
Curly Crossley
(@Curlycross3) reported
@hbomax When you fixing this issue with auto-play on previously viewed content moving to the next episode at the end of the episode? Asking for a friend.
-
NonaAyala
(@Non_Ayala) reported
@HBO @hbomax Who will help me with advice?
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Fat Lane Kiffin
(@FLanekiffin) reported
@MonteEmpomeo @hbomax It’s terrible. I’m a pro poker player. All he said was I call every time. Terrible dry movie
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s∆cially.j
(@sociallyJ) reported
@hbomax is the worst streaming app!
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Hershey Pii
(@midwest_blue) reported
Only @billmaher would say don’t take comedy serious, it’s just comedy, especially about gay issues. But rails on guns in movies and apparently that is to be taken serious and has influence. FOH. @hbomax