HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • appleofeden13 Assassin Legion (@appleofeden13) reported

    @hbomax Why haven't you fix the issue with your app crashing on xbox one a min before the credits are done.Stupid

  • Theredspiritjoe Theredspirit (@Theredspiritjoe) reported

    Hard to enjoy Space Jam 2 when @hbomax app always buffering and having the quality dip every 5 minutes. Making me question my own internet. Can't ya just be like @netflix and @disneyplus ..

  • TofuAna Ana.Maria.Tofu GENERATION (@TofuAna) reported

    @Gabbyluups @generationonmax @hbomax I really don't get why they didn't do interviews with the cast together and created more content for the fanbase... There's almost nothing on YouTube with the cast... Terrible marketign jeez. 🤦 The fans are literally carrying the show and season 2 happening #renewgeneration

  • ChrisL2150 Chris L. (@ChrisL2150) reported

    @AnnaHorford @hbomax It’s the worst

  • jeffschneider20 Jeffrey Schneider (@jeffschneider20) reported

    @morganfahey @hbomax Worst of the streaming services. The one on Roku crashes constantly.

  • 00_Gram Graham Shaw (@00_Gram) reported

    @AEWonTNT @hbomax I'm not sure what the rules are, but I don't think @ToBeMiro would need any help.

  • 89blinkme Blinkme (@89blinkme) reported

    @hbomax Fix your app. Turn off that audio narrative

  • TheAstroChrist The SpaceJesus (@TheAstroChrist) reported

    @hbomax worst streaming app. 8th graders create better functioning interfaces with their first “Hello World”. #FixYoShit

  • AmyES52 Ⓐⓜⓨ Ⓢ🤡💜🎬✡️🐒🧚🏻‍♀️🧸🥸🇮🇱 (@AmyES52) reported

    @netflix This is awful. What a way to deal with your child. Wanna watch something good? Watch 93Queen on Amazon or @hbomax You don’t have to hate your religion or berate your child to stand up, be a success and move towards change.

  • 89blinkme Blinkme (@89blinkme) reported

    @hbomax why is someone narrating the new space jam? I can’t turn it off and it’s annoying. Please help

  • thereal_jwoww Jay Green (@thereal_jwoww) reported

    @hbomax please fix your apps. There’s no reason I have to restart the app every 10 minutes because it keeps crashing. I’m Tryna watch #SpaceJamANewLegacy, I’m tryna watch Black Excellence.

  • Texasguy1016 Justin (@Texasguy1016) reported

    Sitting here watching #SpaceJamANewLegacy on @hbomax and while I didn't have much expectations going in I can definitely say I was right. This movie is terrible, definitely straight to DVD worthy.

  • loak3d Loak3d (@loak3d) reported

    @HBOMaxHelp @emeliog94 fix the broken 4k Dolby Vision for Firestick 4k. it's been broken for well over a month now.

  • msolen Ms. O (@msolen) reported

    @hbomax Having issues with @hbomax can’t access subscribed but nothing

  • SOMATIC_crypto MrMan (@SOMATIC_crypto) reported

    @HBOMaxHelp @mrjtwhite Has the PS5 app been fixed? I was unable to get the app to run without getting an error. Tried reinstalling to no avail as well. Please advise. Thank you.

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