HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey
(@StaceyPattie) reported
@hbomax Mine is not working either!!!! 🤬🤬🤬🤬
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Kenny Campos
(@KennyCamposNYC) reported
@hbomax are servers down or something ?
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E.Bick
(@e_bick) reported
@hbomax @HBOMaxHelp - having all kinds of trouble with the iPad and iOS apps. Took 8 minutes to load, and now keeps giving me “content not available” and “title not found” errors, in between crashing and telling me to restart the app 12 times. What gives?
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Diggs
(@karenmb224) reported
Help @HBOMaxHelp . Trying to watch episode 7 of “Mare of Easttown”. Screen says “An unknown problem occurred. Please contact your TV provider.”
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☆𝙂ί𝓞☆
(@GiosBurner) reported
@hbomax Can you fix your app please?
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Pinky toenail gang
(@Lovepeac3happy) reported
@hbomax what is going on with the app?! Yall got me paying for 2 subscriptions to keep getting an error code. Please fix it!!
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lauren 🥚
(@thepaleblueegg) reported
every time I press play on the finale of #MareOfEasttown @hbomax plays Southpark s23e2? please help I hate this
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Karen Getz
(@Karenle893) reported
@hbomax Crash is ultimate Delco Jawn #MareOfEasttown
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Brian Depasquale
(@Brian_Unedited) reported
@HBOMaxHelp Right in the middle of an half day of binge watching and you crash at the finale!! 😡
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Ashley K
(@districtofash) reported
Did you not think to make sure your servers would be able to handle a stress load of viewers on #MareOfEasttown finale @hbomax? Just saying, this is a pretty easy test to run and then issue to fix.
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MKG
(@nyrhtakaram) reported
Ok @hbomax is there something wrong with your streaming service right now? My app isn’t working and I can’t get on your help center.... every other website I’ve tried works except yours. And the app on my tv won’t load. Wtf am I paying for? 😡
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Norm Charlatan
(@normcharlatan) reported
What the hell, @hbomax?! I’m trying to watch Entourage!!! Fix this now!
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✌🏽Kelly🌊
(@Kellymatthews77) reported
@purewitz @ManuSuzzarini @hbomax I literally unplugged everything and re did it all. I’m not a tech person so I thought I messed up lol. Seems we all have the same issue. Damn HBO.
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X
(@sjosieny) reported
@HBOMaxHelp Help 🥺 #MareOfEasttown #KateWinslet
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K Lloyd Parker FOLLOW THE MONEY!
(@kalpha7) reported
@hbomax Scroll to the left menu. Go down to Series Now find what you're looking for. The Problem us there Landing Screen. Just navigate to a different area
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