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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • yukis_angel
    yuki (@yukis_angel) reported

    @NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone

  • trumarvel
    Cory (@trumarvel) reported

    30 minutes in and @StreamOnMax @hbomax is still having audio issues. #AEWRevolution

  • MarkyKFabe
    “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported

    @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • Ger_Pres
    Gerald Preston (@Ger_Pres) reported

    FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.

  • LarryTheDeuce
    Larry Carter (@LarryTheDeuce) reported

    @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • t3hfrankie
    Frank (@t3hfrankie) reported

    @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

  • your_worm
    Dingus McKringus (@your_worm) reported

    On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues

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