HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DCAUResource Yojimbo (@DCAUResource) reported

    @YJFanVids @hbomax @HBOMaxHelp Maybe it had to do with that Amazon issue this week?

  • kingsleymorgan_ Kingsley Morgan (@kingsleymorgan_) reported

    I can’t find The Office US on @hbomax all of a sudden. It was there up to last night. Please help.

  • questiondude11 That one guy (@questiondude11) reported

    @RearAdBsBlog @OGKevinBacon @hbomax RA never misses. I am just starting a boring all day virtual training for work so I’m starting it up right now and will report back asap

  • billvinson Bill Vinson (@billvinson) reported

    If you're getting a subscription expired message on @hbomax as an @ATT subscriber, here's what worked for me (all of this seems to ONLY work on the web): * Sign out of HBO Max * Sign in with your AT&T provider * It will ask you to create a new account

  • mrwakethemup Wake up (@mrwakethemup) reported

    @HBOMaxHelp Are @ATT customers no longer receiving your service. I can’t login with my Att info anymore?

  • raphieknowspods 𝚁𝚊𝚙𝚑𝚒𝚎 (@raphieknowspods) reported

    Added @hbomax to my @hulu account for #andthentheresthat Couldn’t get it to work 🤬🤬Will have to airplay from iPhone 🤬🤬

  • FKA_JAKE 100 gecs fan page (@FKA_JAKE) reported

    @hbomax fix y’all’s **** cmon now

  • realJohnSullivn John Sullivan (@realJohnSullivn) reported

    @mortalcassie @HBO @hbomax white people problems...

  • BinaryZephyr Zephyr (@BinaryZephyr) reported

    @HBOMaxHelp @CGianniMartin I've got the same problem with Young Justice and Gen:Lock's newest releases

  • ShaynnaNtheCity Shaynna (@ShaynnaNtheCity) reported

    Ok I need to take the day from work! #SATC #AndJustLikeThat So serious #takingtheday @hbomax

  • Lalaaaa Lex. (@Lalaaaa) reported

    FIX IT. THE SITE IS BROKEN. @hbomax

  • FabuNOLA Cherylyn/FabuNOLA (@FabuNOLA) reported

    @pmiscove @cynicole78 @hbomax MANY of us had the very same issue. We must've crashed the site!

  • Carly52321303 Carly Jean (@Carly52321303) reported

    @weiss_katzen @succession @hbomax Absolutely agree! Those 2 are awful and unless they have some huge moment of reflection, I won’t be able to stand watching them go back and forth.

  • _pherousa The Bringer (@_pherousa) reported

    @hbomax @AndJustLikeThat SATC was my go-to show for so long. I loved it! Sharp, well written & well acted. My ‘Spidey Senses’ were already tingling when Kim Cattrall declined & it’s now confirmed. Such a shame :-( Awful script, wooden acting, token diversity & seriously the costume dept. for SJP - wtf?

  • reincarn8 Bobbykin Makwana (@reincarn8) reported

    @HBOMaxHelp Um, no. I don’t need a manual for tell me that your app sucks. Just search for “hbo max app” here and you’ll see I’m not the only having issues with your app. Again, test your own app and then compare it to things like Prime and Netflix. Night and day.

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