HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
albertortells
(@albertortells) reported
@WarnerMedia @hbomax I'm still waiting for your answer about how the passes work because I think you have had a leak of the links of the PREMIERE of the #ZackSnydersJusticeLeague
-
SidFizzNishious
(@Bobeto69) reported
@hbomax Seriously, your app needs work. Tried to find out the actors in a movie and apparently if there is not a More Information button, you can't get that info. It's 2021, out with the 90's app. Done till fixed.
-
T.Hane
(@Lightspeed2slow) reported
@HBOMaxHelp After I signed up for a free trial, your scum company continued to bill me for 3 months. When I told reps about this they offered zero help, escalated and was told you c*nts have a zero return policy. Disputed with my bank and got my money back, and you lost a customer. 4life
-
alloverdaplace
(@Alloverdapl8ce) reported
@hbomax Do we know what time on eastern zone? Gotta call out of work for this one lol. And download the hbo max app
-
metsfan623
(@metsfan623) reported
@hbomax So excited to watch but it was the worst movie I’ve seen in a long time
-
👑 KING 👑
(@ImKingAsshole) reported
from
New Orleans, Louisiana
Anybody else having streaming issues with @hbomax
-
Terri Colburn
(@Terrible_TerriC) reported
from
Denver, Colorado
@TheKalenAllen @ItsASinTV @hbomax No. They won't. It was an awful time.
-
Goth Vito Spatafore Jr.
(@Bigredshark) reported
Is anyone else seeing really weird cuts while streaming #Banshee on @hbomax ? Is it a streaming glitch where video is ahead and then cuts back to real time?
-
Dugzino
(@dugzino) reported
@HBOMaxHelp Any plans on a Windows App to be able to watch in 4k on PC directly? It's awful that we need to buy a tiny useless device to watch movies in 4k when we have a PC.
-
Chris
(@RAV3RXTZ) reported
@jasonkilar I'm so excited! Are the @hbomax servers ready? No buffering? Had issues watching Tom & Jerry in 4k & other 4k movies only. Connected to 1gig fiber. No issues with other services 4k content.
-
ennuii
(@ennuii) reported
@hbomax Meh. His bat vs. Supes. Wasnt good and he didnt have much to work with.
-
SublimeFly
(@SublimeFly) reported
@hbomax Please save our beloved Venture Bros. I problems I'll be a loyal subscriber for decades if you do. #savetheventurebros
-
Kevin Monster
(@KevinTriplehorn) reported
@hbomax Your interface sucks. It’s hard to find anything. The search mechanism does not bring up the most recent episode of the series. You might wanna work on that for how much you charge.
-
Mr Adam R
(@MrAdamR) reported
@TophHooperton @NOWTV @hbomax wait what??? how does that work if you are paying for it?
-
McMuffin Guy
(@IAmMcMuffin88) reported
@dommyinla @HBODocs @hbomax This is addressed in the docu-series... Look, I had the same opinion as you prior to watching this, but this docu-series is not a "hit piece". Woody Allen is a pretty terrible human being.