HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Luckbuckets Evan Lucken (@Luckbuckets) reported

    I keep trying to watch the little things on @hbomax and it keeps failing to load the movie. Trying to watch anything else on HBO Max seems to work. What's the deal? Watching on a @vizio tv with built in chromecast. This is the second night this has failed

  • LBCeleste Laura #GarraCharrua (@LBCeleste) reported

    @HBO @RealDylanFarrow @hbomax This is heart breaking to watch but it must be seeing. Awful to talk about, but it must be spoken. Thank you

  • jazonuxlay Jason (@jazonuxlay) reported

    @hbomax does HBO max ever work for anyone here? got it free with my internet and figured i would give it a try..the crap never works for more then 5 minutes without an error saying to try again later,glad im not paying for this crap.

  • Adondriel Adondriel (@Adondriel) reported

    @hbomax I actually liked this film. There are so issues with it, but the directing & style are not the issue with this film. The issue with this film is that it feels rushed. The ending doesnt quite make sense or feel complete. It needed a longer runtime. I hope to see more in this style

  • PinaraPolitics ThinkingforYourself (@PinaraPolitics) reported

    @cindycd2010 @AuraBlaize @hbomax This doesn’t work for you either otherwise you wouldn’t be supporting it so vehemently. I didn’t attack your religion or anything.

  • beckerdebra44 Deb B. (@beckerdebra44) reported

    @HBODocs @Rosie @hbomax I used to love his movies especially Annie Hall I can't believe what he's done! He is terrible!

  • sxint777 Saint (@sxint777) reported

    @sadgrlcinema @hbomax I be opening every other app just to make sure it's not my wifi! Hulu, Netflix & YouTube will work fine and it'll really just be the Max ****** my viewing experience sometimes

  • sna23 s|n|a (@sna23) reported

    @DistortedLinds @JessicaVoxPop @hbomax Just pointing out you only hear of the ones that “don’t work out” because people keep the successful ones quiet due to responses like yours. The vast majority of monogamous relationships end. Should we blame that too?

  • bthechange1234 VOTE💙 (@bthechange1234) reported

    @HBODocs @jtimberlake @hbomax #freebritneyspears WHAT ARE YOU GOING TO DO TO HELP HER JUSTIN

  • MichaelRod Mike Rod (@MichaelRod) reported

    @Jmpoint0 @hbomax Fix your app though. It’s trash compared to Netflix and Hulu. I’m done having to start a show all over again because you suddenly tell me there is no connection.

  • Duchess_Kez Kez (@Duchess_Kez) reported

    @sadgrlcinema @hbomax I like the how the people who don’t experience is putting her down as if they’re the only people who use the damn app. It’s very clear that there are others who are having this issue most times it’s not the internet. Apps crash sometimes nothing new. Shows who’s inconsiderate.

  • swampy_don TheRealSwampyDon (@swampy_don) reported

    @hbomax does anyone else have this problem .... all the shows pause like 3 or 4 times randomly every show ? It's happened on my TV and my roommates television 📺

  • bthechange1234 VOTE💙 (@bthechange1234) reported

    @hbomax #freebritneyspears WHAT ARE YOU GOING TO DO TO HELP HER @jtimberlake

  • MentalHealthFAQ Indie Gamer (@MentalHealthFAQ) reported

    @hbomax This is a 2 out of 10 on the shock scale for entertainment purposes only 🙄 probably pretty awful TV and pepple acting like it's a ISIS decapitation video.

  • SunjazzD Deborah (@SunjazzD) reported

    @Mattchuoo @hbomax That makes complete sense. I mean on what level did she think that was going to work out? I imagine if you're going to try it would be better to do it with someone you sort of know. But who's not part of your circle...so you can distance yourself from later.

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