HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 11
Medellín, Departamento de Antioquia 7
Mexico City, CDMX 7
São Paulo, SP 6
Madrid, Comunidad de Madrid 5
Barcelona, Catalunya 4
Houston, TX 4
Rio de Janeiro, RJ 4
Curitiba, PR 3
Ensenada, BCN 3
Charlotte, NC 3
Porto Alegre, RS 3
Los Angeles, CA 3
Guayaquil, Provincia del Guayas 2
Monterrey, NLE 2
Bello, Departamento de Antioquia 2
Tijuana, BCN 2
Austin, TX 2
Sorocaba, SP 2
Boston, MA 2
Jacksonville, FL 2
Libertyville, IL 2
San Luis Potosí, SLP 2
Phoenix, AZ 2
Ibagué, Departamento de Tolima 2
Fortaleza, CE 2
Madison, WI 2
Beaverton, OR 2
Córdoba, VER 2
Belo Horizonte, MG 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • lisachan13 Lisa Kohara (@lisachan13) reported

    @hbomax @Succesion I’m trying my best to watch it, but your login is being erratic and keeps looping back to picking a provider. Is this a known bug? If so, I hope it’s fixed soon! I need my fix!

  • TopShelfLakers Anti-Basist (@TopShelfLakers) reported

    @IMDb @TheMatrixMovie @hbomax Looks awful. The first one is one of the greatest movie’s ever made. This is clearly garbage made for blue hairs

  • lightyearliam Lucia 🐇 (@lightyearliam) reported

    @hbomax can you not ignore my tweet and reply to it. PIP WILL NOT WORK and many users are having this problem

  • indecentswift Lauren (Taylor's Version) (@indecentswift) reported

    Please @hbomax fix your app PLEASE

  • miyukijane Jane ✨ (@miyukijane) reported

    Speaking of the Matrix, we've tried to watch the original Matriz on @hbomax and we keep getting this thing where the sound still plays but ut all that's displayed is black screen. Anyone else have this? What's the fix?

  • jmcstravick70 John Mcstravick (@jmcstravick70) reported

    @hbomax are you having problems tonight

  • jonathanbruck Jonathan Bruck (@jonathanbruck) reported

    .@HBOMaxHelp my app is telling me my subscription expired, but it’s free through @ATT. Can you help?

  • 1badbackandNeck OneWithBadBack&Neck (@1badbackandNeck) reported

    @HBOMaxHelp @RezurrectedGame It didn’t work! Uninstalled and reinstalled. Turned tv off and back on!!

  • BigbyByrd Marshmallow Byrd in the Winter (@BigbyByrd) reported

    @Hurstcules @hbomax You're the worst person ever

  • AndrewSpaDUH Duh (@AndrewSpaDUH) reported

    @weekend3warrior @hbomax All of Chris Lilley's work is doomed to get canceled.

  • Cherry_Tainted 🍭 (@Cherry_Tainted) reported

    @hbomax this app is so TRASH. how are y’all not caring about this? Everytime I get on here it’s a new issue

  • TatsunaKyo Tatsuna (@TatsunaKyo) reported

    @Alexnutsack1 @4tytoo @hbomax I'd ask you how you'd feel about being excluded from your own work if I didn't know you're a complete failure, considering how you have replied to the guy.

  • spaceoddity87 Rick Schmich (@spaceoddity87) reported

    Hey @hbomax, why can't I physically select "sign in" on your @Xbox app? Kinda frustrating as I used the app about a month or so ago and it worked...

  • RoseFergulano rose fergulano (@RoseFergulano) reported

    @IMDb @TheMatrixMovie @hbomax Why show us the old agent smith so we can compare and be disappointed ? I’m a fan but it looks awful

  • AugustAbery August Jakobsen (@AugustAbery) reported

    @HBOMaxHelp can login but My abonnement is gone but you are still casging your check every month. Cant find it in google play what to do?

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