HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • exclaimLA Michael in Venice (@exclaimLA) reported

    @HBOMaxHelp @JaeGoGettem Making the HBO Max app compatible with SharePlay is HBO’s responsibility. Not Apple’s. Apple doesn’t make your app. You make your app. Stop deflecting responsibility and learn how your app is supposed to work. HBO announced SharePlay compatibility Sep 2021. It’s now mid 2022.

  • thenickfanclub Are You Afraid of July? 👻 🏝 (@thenickfanclub) reported

    @HBOMaxHelp @DCAUResource This doesn’t help at all

  • george_bret Bret George (@george_bret) reported

    @GeeLedger @billmaher @hbomax Awesome retort. Quality discussion. Rule #1 of any argument, when you can no longer offer an intelligent just resort to name calling, that always proves you are right.

  • Sum_Fool Bryan (@Sum_Fool) reported

    @onomatopoeiapow @hbomax I loved him but honestly I rooted for Mother cuz she only wanted to protect her children. Problem with the show was it was a little too rushed towards the end of season 1 and being of season 2 Should have had atleast 3 episodes of the Earth Wars and showed more of what happened.

  • thomasbsalvini thomas b salvini 📚🌈 (@thomasbsalvini) reported

    @HBOMaxHelp Every time I watch a series episode, entirely to the end, it shows as partially watched. I have a Roku Ultra 4800. Emailed support and they don't seem to understand my issue. I have signed out/remove app and added/ same issue

  • Crazymonster26 Sage| RundleJones🫀 (@Crazymonster26) reported

    @GentlemanJackAL @HBO @hbomax should we start mentioning other networks like Netflix, prime, showtime because it's clear hbo doesn't want it and we're mentioning hbo cause sally wanted it to change hbo's mind but it's clearly not working out or should we wait few more days with hbo #SaveGentlemanJack

  • sunbearstitch Elli Acevedo 🏳️‍🌈🏳️‍⚧️ (@sunbearstitch) reported

    If you're having trouble streaming the @BobsBurgersFOX movie on @hbomax, it's probably my fault. I have been rewatching the movie non-stop since it dropped yesterday. I wish I was joking... #BobsBurgersMovie

  • lafsatfriday Bj Freitag (@lafsatfriday) reported

    @HBOMaxHelp Well I have no way of knowing if you were real or a machine. Anyways we fixed the finance issue, but still can’t update my email because you send a verification code to and account I no longer have access to, sooo that’s ******* brilliant

  • DrMonDieu DrMonDieu (@DrMonDieu) reported

    @hbomax He's been chewing scotch tape in commercials and it's a problem.

  • myfriendjeff1 myfriendjeff (@myfriendjeff1) reported

    @hbomax can you please fix your app issues, my app on both my tvs has been giving me issues getting into the app all week. Please fix!

  • CharlesPenifore Charles Penifore (@CharlesPenifore) reported

    @hbomax That show is terrible. How did it get so much attention?

  • carlitoswayec Juan Carlos DL (@carlitoswayec) reported

    @HBOMaxHelp Hi. I'm having issue playing videos on my LG tv. It just keeps buffering. It was fine a couple hours ago. I'm in Ecuador.

  • Darlenergw1 Darlenergw (@Darlenergw1) reported

    @TLandin @dhestroyer86 @hbomax HBO canceling good shows to cut costs. Please sign the petition & help our cause to be picked up by another company. Play in background when not watching on computer, iPad, etc & tweet, post, email & share petition. #SaveTheTimeTravelersWife

  • misterdna93 Steven (@misterdna93) reported

    @HaxDogma @lisajoynolan @hbomax I second that Hax should work on the show

  • mud_stevens ✭ StrangeDaze✭ (@mud_stevens) reported

    What the hell is going on with the @hbomax application. It’s just down. Been down all day. Anybody have this problem #hbomaxoutage #HBOMax

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