HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 3 |
| Paris, Île-de-France | 2 |
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JustinQueef
(@JustinQueef) reported
@hbomax @HBO why does your app not work when connecting to a tv ?
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Deborah
(@DeborahFordJohn) reported
@HBOMaxHelp Haha. Thank you for your response. It only happened at that point, not letter. No problem with it in the second episode. Weird. FYI/ I knew it wasn’t German, French or Spanish..
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TaRiQ 🦺🌻
(@Tee_Alkhazin) reported
@Not_CharLatte @hbomax I've found that completely exiting the HBOmax and restarting fixes the problem. So as cliché as it may be, I'm afraid you may have to "turn it off and turn it back on again".
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Nicodemus
(@jasonbrun2001) reported
@hbomax great choices, one of the worst superman movies, a bad wonder woman movie, and a Disney version of Shazam, at least there is a cool batman #RestoreTheSnyderVerse #ReleaseTheAyerCut
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Pfizer al Ghul
(@TalentedAFrich) reported
Hi @ATT your login function isn’t working and I’d like to watch @hbomax.
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Nick
(@cyb3rda3m0n) reported
What a shock, the @hbomax app doesn’t work again. You really should be ashamed for charging as much as you do.
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Hale Kenworthy
(@malamakakai) reported
@ValerieCS159 @AndJustLikeThat @hbomax Like they hired a writer with no experience and no knowledge of ever seeing any of the other episodes or movies. Just TERRIBLE
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JanetteDaugherty
(@Janette_Daugher) reported
@BatmanvSuperman @hbomax Who will help me with advice?
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pappa
(@pappa_1234) reported
@hbomax Nostalgia won’t work
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Steelers(6-6-1)
(@ItsMalikk__) reported
@hbomax why I’m paying y’all $15 fix your ****
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WWE Retro Stars
(@WWERetroStars) reported
@HBOMaxHelp Done and done. Still won’t work. We have fiber connection. Speed isn’t the problem.
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justbechillin.
(@_DreadLightly) reported
@hbomax has the worst app.
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Jeremy Black
(@rollmftide205) reported
@lisi18120749 @AndJustLikeThat @hbomax Get mental help
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Rebel without a Claus ☃️
(@ledatoons13) reported
@ohmigoshturtles @cartoonnetwork @hbomax Absolutely, it can actually last that long without losing quality, cuz the show hasn't even dipped at all. in fact, it keeps on getting better. Omg I'm waiting for Maya to be redeemed! I'm excited to see them explore the other side of the creek too
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Ben
(@bwcan82) reported
@natas129 @HBOMaxHelp I was having a similar problem. Turned out my WiFi router was going bad. Not saying this is your issue. HBOMax app could be more data heavy than others apps. But since I replaced my WiFi router, it works fine.
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