HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Portland, OR 2
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • tedturnerisaliv ted (@tedturnerisaliv) reported

    @hbomax Your app crashes every. Time. Its. Opened. Since launch. Terrible

  • TheEdwardSierra Edward Sierra (@TheEdwardSierra) reported

    @HBOMaxHelp I've been on hold now for about 40 min trying to get an issue fixed with my account.

  • badbmamat Hunneybee (@badbmamat) reported

    @Megyver_ @RokuSupport @HBOMaxHelp I can use my laptop and my tablet but It's the app and the roku's problem really. I've had issues with my roku.. To the point that I closed Netflix then tried to reopen it and the whole roku said it was too big for the roku when it came with the damn device. This **** is trash

  • JeffReadOnly Jeff Rams (@JeffReadOnly) reported

    @HBOMaxHelp I get that you are help staff just trying to assist where you can when people complain. I appreciate the attempt. But the app just needs to be written better for the system period. Just add me to the log of people who complained & hopefully the devs will improve it 1 day.

  • Keerthi99065222 Keerthi (@Keerthi99065222) reported

    @humplesnazel @hbomax @SquirtleStuff Please help me.... I beg u🙏🙏

  • jarvismadison Jarvis Adison (@jarvismadison) reported

    @paramountplus I’ve downloaded a couple shows and stuff yet I’m getting FATAL ERROR!!! Come on first @hbomax and now paramount

  • tedturnerisaliv ted (@tedturnerisaliv) reported

    @HBOMaxHelp Would be nice to watch if HBO would ever work for more than 5 minutes on a Samsung smart TV

  • BiggLynch BANKS COTI OUT NOW (@BiggLynch) reported

    @caniwinaflip @hbomax So you started a poker game not to playing it but to run it but it would make money to help with the fire to that doesn’t make sense try again

  • enorsted Erik Norsted (@enorsted) reported

    @HBOMaxHelp My son would be super excited about this news if your app still worked on our Samsung tv. Any info on when that issue will be fixed?

  • Smaoka Sandi (George) Claws 😻 (@Smaoka) reported

    @HBOMaxHelp I downloaded the app and I have it on my phone and my iPad. I’ve been trying to put it on my television for months. The TV app finally came up, but it won’t let me sign in.

  • laurendoes Lauren (@laurendoes) reported

    @hbomax hey there, could you please fix your @Roku app? it crashes constantly, shows don't load correctly, audio is out of synch, it's straight-up unusable half the time. thanks in advance.

  • notrealperson90 MRC (@notrealperson90) reported

    @fsanders @hbomax @HBOMaxHelp Still not working on my Amazon fire stick

  • jarvismadison Jarvis Adison (@jarvismadison) reported

    @HBOMaxHelp I’ve downloaded flight attendant and Michael Che show and they worked perfectly! But when it comes to Space Jam 2 I’ve downloaded twice and both times they don’t work they just close the app down and I keep trying and no success!

  • BHOTTI Brad 🇺🇸 (@BHOTTI) reported

    The new @spacejammovie is so terrible I couldn’t watch more than :30 minutes of it. @hbomax will you put the original on?

  • Roy_Hobbs72 Michael Ⓜ️ask 😷 (@Roy_Hobbs72) reported

    @DCTitans @hbomax When will DC step up and start making quality content on par with the Marvel Disney+ shows.....? 🤔🤔

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