HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • gaysocialworker Social Worker for #BlackLivesMatter (@gaysocialworker) reported

    @HBOMaxHelp It’s @Neurofourier that needs the help.

  • Racerflash22 Bob Gordon (@Racerflash22) reported

    @hbomax Terrible movie. Plot holes, messy plot lines, too campy and silly, slow areas that should have been cut, too long for no good reason. C-

  • lovedbycake Lovedbycake (@lovedbycake) reported

    @Xfinity please ask @hbomax to fix the app on flex. not user friendly. Needs a continue watching area. Needs a setting area so I don't have to turn on cc EVERY TIME. This app is a hot mess and is just as much as @netflix FIX IT.

  • Jim_Hamilton Jim Hamilton (@Jim_Hamilton) reported

    @hbomaxhelp Your app freezes every minute to buffer. It’s driving me bananas.

  • JakeDawsonPool Jake (@JakeDawsonPool) reported

    @HBOMaxHelp Yup. Don't know how, but it just started working again when I tried to login yesterday morning.

  • BlueWhiteUK Brian (@BlueWhiteUK) reported

    @hbomax One of the worst movies I saw in 2020. Don’t waste your time.

  • Bader_Maayta Bader Maayta (@Bader_Maayta) reported

    @WonderWomanFilm @hbomax have you seen the movie before you release it ? it's totally trash , and @GalGadot isn't a great actor or at least not a wonder woman , i don't know what made you think people will love this movie, it's by far the worst superhero movie I've ever seen

  • jeromelamaar TheStyleMonk (@jeromelamaar) reported

    @hbomax Worst movie made so far.

  • The_Right_Layne Layne Ingram (@The_Right_Layne) reported

    @GregoryEllner @stewart_ian @hbomax He literally renounced his wish and all was well. Reunited with his son and happily ever after. Terrible.

  • CorySims7 Cory Sims (@CorySims7) reported

    @TertelLuver @hbomax @wbpictures I don’t fully agree. I think it’s got issues. But complete trash? Nope.

  • redfighter23 The heartbreaker (@redfighter23) reported

    @WonderWomanFilm @hbomax Bruh..this was worst than what I expected 1 horrible special effects 2 storyline all over the place 3 all the things that made the first ww good are gone. 4 not enough action Like WTF was this.

  • Bosco685 Nerdy Nix Nook (@Bosco685) reported

    @KilligrewLady @business @hbomax Then you are that unique location with issues. I have done it a few times now with ipad and Smartcast and every time its gone smoothly. Including watching the Flight Attendant Season 1. I had called Vizio to ask why the app was not available. The agent pointed me to casting.

  • hugelgupf chris (@hugelgupf) reported

    @charlieabarto @hbomax Ok. That seems more advanced than just 5.1. So why doesn't 5.1 work? An app limitation probably then? (Idk if Atmos works well, but I get surround sound on WW1984, and receiver indicates "DD + DSur" (Dolby Digital + surround?))

  • edward45038120 Edwardo (@edward45038120) reported

    @WonderWomanFilm @hbomax Directing and editing appears to have been done by.... well, I actually don’t know if any of that was done. 10 Minutes of quality and the other two+ hours was hard to watch. And I won’t expand on the ridiculous plot. Just a bad movie all around (except for Pedro).

  • techpros2go Raider Ern (@techpros2go) reported

    @hbomax Terrible movie

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