HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ThillZach33 Tr3nchcoat_Ang3l ✖️✖️ (@ThillZach33) reported

    @TVOnTheSpot @hbomax This is always the problem with you Snyder fans it's always "you're with us, or you're against us, hard NO for me if I get attacked by whiney fans then so be it

  • Mika78107703 Mika (@Mika78107703) reported

    @hbomax It's been streaming for 6 months! Add better like all the Transformers movies. And fix your ****** app!

  • saltyknees Lord Atreides (@saltyknees) reported

    @hbomax how do you have one of the best libraries but the worst app?

  • OyVeidt OyVeidt (@OyVeidt) reported

    @HBO @hbomax Fix your ****** app

  • wondvrlqnd r (@wondvrlqnd) reported

    @hbomax I’M SCREAMING GOD HELP ME #ReturnToHogwarts

  • Ricaaduh Ricardo Brooks (@Ricaaduh) reported

    I wish @hbomax would fix the viewing experience on iOS devices. There’s no good reason I shouldn’t be able to go into full screen mode.

  • HifromtheFuture A stupid bowl of soup (@HifromtheFuture) reported

    @hbomax fix your ap. A full month I haven’t been able to watch anything because nothing will play. And no it’s not my internet.

  • JoshuaS99119890 John Smith (@JoshuaS99119890) reported

    @hbomax fix your stupid ******* app ********

  • mbass_7 Mel (@mbass_7) reported

    The HBO Max app is quite literally the worst app on the market @hbomax

  • onceuponayankee Lori (@onceuponayankee) reported

    @menard1986 @HBOMaxHelp same. I did what @HBOMaxHelp is suggesting below, but it does not work. Or not for me. I'm on hold with ATT and am having the most infuriating conversation right now. :(

  • CalebABorchers Caleb Borchers (@CalebABorchers) reported

    Settling in to watch my downloaded movie on the @hbomax app and…crash. Wow this software is junk.

  • melkill Melissa Kill (@melkill) reported

    @HBOMaxHelp Thanks for the help @hbomax Deleting and reinstalling fixed it! 🙏🏼

  • theyloveemyiahp (@theyloveemyiahp) reported

    @HBOMaxHelp Nevermind. Y’all are truly the worst.

  • LakeFoundExit LakeFoundTheirExit (@LakeFoundExit) reported

    @HBOMaxHelp It's a Windows PC, and I can't even load the series. Season 15 Episode 3 is when the issue started but the first two episodes of season 15 played fine

  • iamsophia_19 Sophia (@iamsophia_19) reported

    @wizardingworld @hbomax I burst into tears from the first 3 seconds...I couldn't help myself...I had to rewatch it a second time because I couldn't see anything with my teary eyes

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