HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • hittemwiddakae ¿kaé? (@hittemwiddakae) reported

    @hbomax I have troubleshooted already using the website you all like to respond with to every single person I’ve seen mention this issue with no apparent resolution. I had no issues watching on the app on my PS5 up until this very last update.

  • hittemwiddakae ¿kaé? (@hittemwiddakae) reported

    @PlayStation very ironic to collab with @hbomax for @TheLastofUsTV and people with PS5 can’t even watch it bc of the broken hbo max app. literally as soon as the update finished auto-installing, I could not play a single title within the app without it crashing immediately. FIX!

  • SeaverJosh Josh seaver (@SeaverJosh) reported

    @HBOMaxHelp since the new update on ps5 yesterday the app crashs when you try to watch anything is there any fixes I have signed up and reinstalled still the same issue.

  • myavidjeers Jeremy Davis (@myavidjeers) reported

    hi yes @HBOMaxHelp I seem to be having a problem with my app: it keeps asking me if I want to skip the theme song for White Lotus, which is obviously some kind of coding error because no one in their right mind would ever want to skip that song

  • Diamond74124637 Dream boy Carti 3027 (@Diamond74124637) reported

    @Vallejoo7 @hbomax When I say Zack Snyder ruined the DCEU I'm not talking about the Box office, I'm referring to storyline and how he rushed Dem like BVS, ZSJL, creating problems for the DCEU. We all know BVS was a bad movie. SQ2 made $400m The joker made a billion dollars, the batman $700m🤦🤷

  • joshuaocean7 Joshua (@joshuaocean7) reported

    @HBOMaxHelp @roomaline Yeah these instructions don't work at all

  • JoshuaM88915563 Joshua McNair (@JoshuaM88915563) reported

    @brigliebs @hbomax Terrible decision! Come on! It deserve better. Your show deserve better. HBO Max, WBD, execs, and David Zaslav! Damn it! Deserve better. This show deserve a second season and a new home. Amazon Freevee, please revive Gordita Chronicles for a second season. #SaveGorditaChronicles

  • JakeWojtowicz Jake Wojtowicz (@JakeWojtowicz) reported

    @myavidjeers @HBOMaxHelp Umm I have a problem, too. Whenever it plays, @egggirl enters into some weird state where she waits very patiently for the song to shift then loses her mind. HBO pls send help?

  • lucascsportela Coroinha do Padre Gomez (@lucascsportela) reported

    @BearingMoon @hbomax @HBO everyone is complaining about the terrible marketing of the series.

  • mightymouse1111 Mightymouse1111 (@mightymouse1111) reported

    @hbomax @HBO Hello, I recently signed up for your 3 month subscription sale. I'm having trouble finding the "skip" button on your ads. Is that because I'm on a cheaper plan ooor do you always charge people AND make them watch ads?

  • jevangood Jevangood (@jevangood) reported

    @hbomax Since it was more than one body I feel like both of the guys, hanging out with their wives, are gonna die. Cause both of the women clearly have issues with them.

  • whatisjimmydoin Jimmifer Coolidge (@whatisjimmydoin) reported

    @hbomax There’s a glitch on your platform bestie. I’m binging Barry season 3 and each episode begins playing before the previous episode is actually over. Annoying!

  • ultravi0lencxx Inês (@ultravi0lencxx) reported

    @hbomax i need you to announce the renewal of #slocg already cs i got trust issues and i’ve had too many losses this year

  • creekflower1980 Sansa Snark (@creekflower1980) reported

    @ThisGrayArea Mistakes are being made. They were in too much of a rush. I hope @hbomax @HouseofDragon stops making the same errors as D&D.

  • claudioa76 Claudio (@claudioa76) reported

    @HBOMaxHelp I already did it. Didn’t work for me . still , the same error

Map Check Current Status