HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Quito, Provincia de Pichincha | 2 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
| North Las Vegas, NV | 1 |
| Mogi das Cruzes, SP | 1 |
| Palm Harbor, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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E
(@callmeEDIDDY) reported
Why am I still unable to watch #GodzillaVsKong on @hbomax 😡😡😩😩 It keeps skipping and gives a error message! 🙄
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Sipo Matador
(@SipoMatador4) reported
@StarSc0re @DCU_Direct @hbomax You don't understand how polls work.
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Jason Bradley
(@queue09) reported
The @hbomax app is terrible. I tried to watch Kong vs Godzilla last Saturday, and it was like watching a moving jpeg almost the whole film. It refused to buffer and stay clear. I would’ve waited 5 minutes at the start of the picture to fill up the buffer so it would stay sharp
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cameron glenn
(@jetsjets) reported
@HBO @hbomax There’s too much unnecessary Britishness everywhere in American entertainment recently. Some is okay of course but it feels like it’s everything. Sort of sick of it. Help American actors and creative properties out.
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𝑨𝒍𝒎𝒂𝒏𝒅Ω™
(@AJHJR) reported
@HardBoiledFilms @sethtravis @hbomax Giving the issues going on with WB, I don't think this show should be connected to the DCEU. I feel it should be a Stand Alone.
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R Breidenbach
(@R__Breidenbach) reported
@hbomax please just let me choose a picture quality for a movie so I don't have to buffer every five minutes for the HD
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R.j.hOylE - 🌊 GET THE VAX & DOUBLE MASK!
(@BlueTigerPub) reported
@spookybandit0 @HBOMaxHelp GVK remains an issue. They say in DMs they are working on it, but this has gone on since last week. Getting close to canceling the account.
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June A.D 🇵🇷
(@JuneAD1981) reported
@hbomax truly need ya to fix that white line problem it’s truly distracting. Most Samsung tv are Having that problem. @HBOMaxHelp
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Mariah🦁🖤🐾
(@MiikeyMoney) reported
from
Fairfield, California
@hbomax you need to fix some of your episodes of the Nanny, some are cutting out the first 10 minutes and skipping🙄🙄
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Dave Murdock 🖖🏻
(@davemurdock) reported
@MadbanditRoy @hbomax You’re right; taking away his clout is the only way to really punish him. Gotta make him toxic to work with
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Johnny bravo
(@Johnnyb38028597) reported
@hbomax Why is the app so bad? Terrible layout. It’s just been showing me 3 dots for the last 5 minutes, even after quitting out of the app. So bad I’m going to cancel the sub. Step your game up.
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Dont Touch My Coffee
(@Touchmycoffee) reported
@hbomax Why should I keep paying for your service when I can catch John Oliver on YouTube before I can on this awful app of yours? # bouttocancelthiscrapHBO
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Just Me
(@gringojo) reported
@snydercut @hbomax This is awful IDK why would anybody want to watch this in B&W without all its beautiful rich glorious colours especially on our expensive OLED televisions, now the movies of the 1930s those were fine naturally in glorious B&W but not movies like this what a waste of money. 🤓🖖🏻
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WolvesXPack
(@Lennyfrigginleo) reported
@EvilJeanyis @HBOMaxHelp It's fix now
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Patrick Ogle
(@paogle) reported
I am NEVER signing up for @hbomax ..at a friend's house and they make it so annoying to sign in.."do it on your phone"...hulu..netflix...never any hitches
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