HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Michael in Venice
(@exclaimLA) reported
@HBOMaxHelp @JaeGoGettem Making the HBO Max app compatible with SharePlay is HBO’s responsibility. Not Apple’s. Apple doesn’t make your app. You make your app. Stop deflecting responsibility and learn how your app is supposed to work. HBO announced SharePlay compatibility Sep 2021. It’s now mid 2022.
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Are You Afraid of July? 👻 🏝
(@thenickfanclub) reported
@HBOMaxHelp @DCAUResource This doesn’t help at all
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Bret George
(@george_bret) reported
@GeeLedger @billmaher @hbomax Awesome retort. Quality discussion. Rule #1 of any argument, when you can no longer offer an intelligent just resort to name calling, that always proves you are right.
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Bryan
(@Sum_Fool) reported
@onomatopoeiapow @hbomax I loved him but honestly I rooted for Mother cuz she only wanted to protect her children. Problem with the show was it was a little too rushed towards the end of season 1 and being of season 2 Should have had atleast 3 episodes of the Earth Wars and showed more of what happened.
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thomas b salvini 📚🌈
(@thomasbsalvini) reported
@HBOMaxHelp Every time I watch a series episode, entirely to the end, it shows as partially watched. I have a Roku Ultra 4800. Emailed support and they don't seem to understand my issue. I have signed out/remove app and added/ same issue
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Sage| RundleJones🫀
(@Crazymonster26) reported
@GentlemanJackAL @HBO @hbomax should we start mentioning other networks like Netflix, prime, showtime because it's clear hbo doesn't want it and we're mentioning hbo cause sally wanted it to change hbo's mind but it's clearly not working out or should we wait few more days with hbo #SaveGentlemanJack
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Elli Acevedo 🏳️🌈🏳️⚧️
(@sunbearstitch) reported
If you're having trouble streaming the @BobsBurgersFOX movie on @hbomax, it's probably my fault. I have been rewatching the movie non-stop since it dropped yesterday. I wish I was joking... #BobsBurgersMovie
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Bj Freitag
(@lafsatfriday) reported
@HBOMaxHelp Well I have no way of knowing if you were real or a machine. Anyways we fixed the finance issue, but still can’t update my email because you send a verification code to and account I no longer have access to, sooo that’s ******* brilliant
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DrMonDieu
(@DrMonDieu) reported
@hbomax He's been chewing scotch tape in commercials and it's a problem.
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myfriendjeff
(@myfriendjeff1) reported
@hbomax can you please fix your app issues, my app on both my tvs has been giving me issues getting into the app all week. Please fix!
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Charles Penifore
(@CharlesPenifore) reported
@hbomax That show is terrible. How did it get so much attention?
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Juan Carlos DL
(@carlitoswayec) reported
@HBOMaxHelp Hi. I'm having issue playing videos on my LG tv. It just keeps buffering. It was fine a couple hours ago. I'm in Ecuador.
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Darlenergw
(@Darlenergw1) reported
@TLandin @dhestroyer86 @hbomax HBO canceling good shows to cut costs. Please sign the petition & help our cause to be picked up by another company. Play in background when not watching on computer, iPad, etc & tweet, post, email & share petition. #SaveTheTimeTravelersWife
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Steven
(@misterdna93) reported
@HaxDogma @lisajoynolan @hbomax I second that Hax should work on the show
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✭ StrangeDaze✭
(@mud_stevens) reported
What the hell is going on with the @hbomax application. It’s just down. Been down all day. Anybody have this problem #hbomaxoutage #HBOMax
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