HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Quintin Brown
(@quintinbrown) reported
Hey @ATT can you help me with my @hbomax subscription? It says expired.
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Adolf Trump
(@YouTerrifyUS) reported
@CourtneyLyn4128 @hbomax not exactly. I'm trying to sign up and the code they send me (4 times now) doesn't work. I'll try later, seeing that you are also having issues (and I've been waiting too long for Chat to come up) thanks
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thicc and tired
(@MickeyThickness) reported
@hbomax. Why does your app interface suck so hard? Every time I try to use the search function, it crashes. Didn't have these lag issues with HBO Now....
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Asra
(@Asra19630004) reported
@RESCUEorg @melissamccarthy @hbomax I am in Jordan. I have two young children. I am sick and unable to work. We have accumulated debts and rent for a house, and the owner of the house threatens us with a dent and needs help to pay the rent and buy food and keep it warm. This is my file number 165_15C00767.
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Charles Hernandez
(@Charles37142161) reported
@PattyJenks @AliciaMarieBODY @hbomax Moving the film WW84 to HBO Max is a terrible idea from a film business angle. Because most films are funded by investors who want their money back, i.e. their loans.
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𝕿𝖗𝖆𝖘𝖍𝖇𝖔𝖆𝖙 𝕭𝖚𝖙𝖙𝖈𝖍𝖊𝖊𝖐𝖘
(@modeloXpapi) reported
@HBOMaxHelp No error messages at all. I paused my movie and when I went to press play it took me to the sign in page. I picked my provider(@ATT) and logged in and that’s it. When I input my log in info it just takes me back to the log in screen. I’m using an iPhone 12 pro max
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RareSox (Funny Duck)
(@MemedTweeter) reported
I'll never forgive @hbomax for correcting an error that was intentional in Invasion of the Bunny Snatchers, my favorite post-Golden age short.
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Today We FIXED Things
(@daChipster) reported
@hbomax When a couple o’ guys Who were up to no good Started makin’ trouble In my neighborhood
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Lise - We Did It!!
(@liselisec) reported
@HBO @hbomax Worst ending ever. Great series up until then. She should have pulled off the double cross and gotten him convicted, then the show should have ended with her discovering that her father may have done it. A look between them should have been the ending shot.
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donovan (Cruel and Unusual @ StoneQuarryHewn)
(@donovanmartin5) reported
@dctvcinema @ARKHAMSKlNG @hbomax send help
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The Frige
(@MarcoSPQR1) reported
@HBO @hbomax Great show until last episode. Just terrible terrible ending.
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Alan Slutsky
(@alanslutsky) reported
@DaveWeLike @Roku @hbomax I tried it on a second TV which is directly connected to the Roku. Set Screen Mirroring Mode to Always Allow on both. They are still not found. Very appreciative of the help, but I’ll stick with adding a FireTV. Another reason is Roku may have more network issues going forward.
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Joshua D
(@joshldennison) reported
@PattyJenks @Tiffany_Smith @hbomax I wish I could see it in a movie theater Ms. Jenkins, I was so looking forward to it after loving the first one. I’m sorry the timing for your movie was so awful with Covid, but I know millions will love your work watching it from their homes
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StopidHead
(@StopidHead) reported
@F3rnMayo @hbomax Very true. That in itself could be a twist but it’s a terrible twist lol.
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Casey
(@CaseyAEW1) reported
from
O'Fallon, Missouri
@stevebyrnelive @hbomax Would also love to fix my spelling....