HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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RedConrad.com
(@RedConradcom) reported
(3/7) My #Netflix is free through #TMobile and I believe if I get a second line on #cricketnation I can get @hbomax (ad supported version) free. The Cricket line would be the personal/backup phone; should be able to login to my Netflix on it too. Had Hulu, but that's gone now.
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Mirka Breen
(@MirkaBreen) reported
@HBOMaxHelp @Chi_Guy007 This one still isn't on my stream of HBO MAX. Fix it, please
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🔨Black Hammer🔨
(@Shaggy2dope4200) reported
@ChivalryGame @HouseofDragon @hbomax Please fix feinting 😞
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reticulating splines
(@vanamerongen) reported
How is it that @hbomax has no problem streaming high quality audio and video but struggles for about two hours trying to load the "who's watching" options
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Jonas
(@Jrc86Dev) reported
@HBOMaxHelp The issue is it takes a long time to get to the Who is Watching screen, probably because when the app starts its downloading something that should probably be cached.
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Rajesh Patil
(@_rajeshpatil) reported
@hbomax your streaming app on LG tv is very buggy. Over the last couple months I have repeatedly experienced freezes, crashes, Title Not Available in the middle of a show. App stability is a solvable problem, please dedicate resources to fix this.
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Belinda 🇺🇸🇲🇽
(@belinda_tbh) reported
So I can watch Fantastic Beasts on @hbomax but if I wanna watch Harry Potter, I gotta get @peacock ?? This **** is worst than when I had cable LOL
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fabulouskhaos.
(@nissaroman) reported
@hbomax your app is very glitchy, pls fix it.
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Prodigalsonfan LOFMW 😈😋🍆🍉🔥 2.0
(@2Lofmw) reported
So @hbomax, I wake up every morning and, just as I have my first sip of Yorkshire Gold tea. I remember that #ProdigalSon was cancelled and I am sad and #StartScreaming! Be a pal, help me out and #SaveProdigalSon!
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Abraham Diarra
(@RunRalphietb12) reported
@hbomax Catch up? One, nothing happened.. Two, I want the 8 hours I spent watching this garbage back, this show is terrible
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Madison 💛
(@maddygray1997) reported
@hbomax @HBOMaxHelp Why is Picture in Picture viewing not working on the IOS app? It was working sporadically yesterday and not at all today. Very frustrating especially since we are paying for ad-free.
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ƧᎾΛ ✗ Sam
(@JympscareMe) reported
@VixenCal @LadsDrunken @hbomax Yes. I did that. Did I think it was pretty stupid? Yea and i move on from that. Realise that joining a YT group didnt help at all especially 2021 was just deaths for me and that group wasnt really helping and i am doin well now with my Acting, got rank into B listed Actor now.
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Jonas
(@Jrc86Dev) reported
@HBOMaxHelp Always the same region, Sweden/Europe. I think this should be communicated to the developers and let them decide if it's something they want to fix.
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Jonas
(@Jrc86Dev) reported
@HBOMaxHelp This did not help. The problem is the way the app works. I guess the app check my region, downloads a list of available content for my region (this step is slow). Then it logs me in, displaying the Who is watching screen.
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Silver J
(@AmbroseChase) reported
@glenn_biz @HBOMaxHelp Did they get this figured out? I’m having the same issue.
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