HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • alexemcintyre Alex McIntyre (@alexemcintyre) reported

    @hbomax fix ur app bro nothing ever works

  • IAHarris182 Ingrid (@IAHarris182) reported

    @HBOMaxHelp Tried all of that but nothing works. It's always in the evenings that it does this! I don't have any problems with buffering on any other streaming service. It's like ever since Batman dropped buffering has been obnoxious.

  • hstrickland624 Heather S (@hstrickland624) reported

    @HBOMaxHelp @alexemcintyre Not working for me either, already sent a DM

  • REvolt3d GENERAL STRIKE: JUNE 13 (@REvolt3d) reported

    I just watched the @hbomax documentary hack the moon. I want to know why the simulations never picked up that 1202 program error.

  • AoDespair David Simon (@AoDespair) reported

    @mralthea @hbomax @thewirepod People gotta work.

  • tuvecinachusma Doña Clotilde (@tuvecinachusma) reported

    @hbomax THE 2 SEASON OF GOT IS GONE FROM HBO MAX, FIX IT!!!!!!!

  • justasfourme Asfour (@justasfourme) reported

    @hbomax more people would use your platform if they didn’t have to re login EVERY DAY on their phones

  • BMacintosh79 Boris M (@BMacintosh79) reported

    @hbomax @disneyplus what ******** is the point of downloading **** from your apps if you can’t access the app properly on a plane with no internet!?? Let’s do better here. This shouldn’t be an issue for the app to recognize that you’re in airplane mode so no need for internet

  • nickmc95 Nick McNamara (@nickmc95) reported

    @biggestjoel But they have the absolute worst, most dogwater video player ever coded… it’s unfortunate that their library is so superior, I wish a better streaming service would buy it cuz @hbomax would be better off just using vlc

  • EekAPen15 Islanders (@EekAPen15) reported

    @hbomax Why does your app never work? It's been 2 years. What gives? I'm going to get rid of it soon.

  • dsy dsy (@dsy) reported

    Watching #TheFlightAttendant and I am curious why Cassie doesn’t have the latest iphone with a better camera. I’m doubtful she was able to capture good quality low light images from the hotel across the street with that phone. @hbomax

  • Stockardguru Stockardguru (@Stockardguru) reported

    @HBO @hbomax The worst book I ever read. The worst. Nonsensical, gruesome and bad. Just horrible.

  • Real_Mint_Frost Mint-Frost (@Real_Mint_Frost) reported

    @HBOMaxHelp Tried this. It only affected PC. Mobile was fine. Also switching to Spanish played fine. Switching back to English sometimes took a while but didn't fix it.

  • methankiss #savelegacies | @netflix @hbomax (@methankiss) reported

    i mean also @netflix @warnerbrostv @hbomax #SaveLegacies help!!!

  • sparkling04 Sassykat04 (@sparkling04) reported

    Honestly...why does @hbomax hate its costumers so much? The plateform is horrible and they should be ashamed that for as large of a company they are it is impossible to get through a show with out issues... #frustrated #DoBetter

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