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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • swimswithsnark
    Andi (@swimswithsnark) reported

    Is the @hbomax app making anyone else’s Roku crash every time you try to watch something? All advice on a way to fix it is welcome #hbomax #roku #crash

  • mokusatsu_chan
    mokusatsu-chan (@mokusatsu_chan) reported

    @hbomax Please fix the rewind and FF functions HBO. Impossible to use.

  • CoreyMChambliss
    Corey Chambliss (@CoreyMChambliss) reported

    So is it understood that the @hbomax app simply doesn’t work every few days?

  • RaceThisSorrow
    William T. Riker (@RaceThisSorrow) reported

    @hbomax your app runs like dog **** on Roku, please fix it.

  • R5Ryder
    R5 Ryder (@R5Ryder) reported

    @HBOMaxHelp honestly - does anyone there care about the app? Can’t even watch old sopranos eps without random skipping, freezing, and full fail requiring reinstall. How does nflix and prime make it work but hbo fails consistently?

  • MayCBlack
    May C. Black (@MayCBlack) reported

    I should cook, but the way I’m about to door dash some dinner. Especially after the day I’ve had. Now, if only I can get my ******* @hbomax to work. 😒

  • Chilly1958Hill
    clyde.hill (@Chilly1958Hill) reported

    @hbomax way doesn’t your app work with Roku 👀peace

  • R5Ryder
    R5 Ryder (@R5Ryder) reported

    @HBOMaxHelp Samsung TV app currently. But I have issues on Roku too. Sucks there’s no LG app. Either way, it’s so inferior to the competitive apps, I have to question the investment HBO is making in the texh department. Entry level talent with zero ux background isn’t good enough.

  • Alex_Seligsohn
    Alex Seligsohn 🏳️‍🌈 (@Alex_Seligsohn) reported

    @hbomax Fix your app lol

  • richeyes19
    Richard Eisele (@richeyes19) reported

    @spacejammovie @hbomax Looks Awful

  • CabronPorqueAja
    Sr Cabrón (@CabronPorqueAja) reported

    @HBOMaxHelp the worst app for sure !!! What happen with the content and functionality in Latam -(Colombia) I lost 2in trying to watch the second episode 😡😡😡😡 it’s a piece of. 💩💩💩💩💩 literary Here we have netflix , Disney + and Amazon....so respect for the customers

  • ArlonCloudas
    Arlon Cloudas (@ArlonCloudas) reported

    @HBOMaxHelp can you guys please fix the bug that after anywhere between 2 and 4 episodes of a show you get a message that says "oops something went wrong"

  • ScottRi30395390
    Scott Rich (@ScottRi30395390) reported

    @aruizle @hbomax @gossipgirl Contact SCOTCRACKS ON INSTAGRAM, I WAS ALSO HAVING SAME ISSUES WITH MY ACCOUNT BUT HE HELP ME GAIN ACCESS BACK

  • SinghaThakuri
    Aaradhya Singha Thakuri (@SinghaThakuri) reported

    @itsrichard_e @HBOMaxHelp I was able to recover my hacked account with the help of @Greggs_cyber. He is trusted and legit. Contact him. Am sure he will help

  • ABuford17
    Alexander Buford (@ABuford17) reported

    @theSuggslife @hbomax It’s actually ridiculous dude. I can barely watch anything for more than 20 mins before I get an error message

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