HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • slevinkalevera James Saville (@slevinkalevera) reported

    Dear @hbomax Can we... possibly... at some point... Just get the ORIGINAL aspect ratios on all 2005 doctor who up to the 16:9 revolution? I really hate the crop and expand and it degrades the hell out of quality. Thanks

  • thisJUSTin816 uosǝǝq uıʇsnſ (@thisJUSTin816) reported

    For anyone else annoyed that @hbomax PiP stopped working recently on iOS… 1. Play a video 2. Lock the phone 3. Start the video again from the Lock Screen 4. Open a notification (reminders stay on the Lock Screen until you mark them done) @HBOMaxHelp please fix your app

  • followjonathanm Jonathan Milenko (@followjonathanm) reported

    @HBOMaxHelp I am running the current version of the app. No problem with connection speed. Fortunately, the problem did not repeat when I started at the 55 minute point. I am confident the issue was at your end.

  • mattmano Matt Manocherian (@mattmano) reported

    @HBOMaxHelp @jbellil Any updates here? Still not working

  • horatiowolfson Horatio Wolfson (@horatiowolfson) reported

    Anyone else getting this error on @hbomax ? Nice after I get the discount rate for a year starts screwing up. #hbomax Can't Play Title Sorry, we're having trouble playing this video. Please try again later. If you contact us about this error, please include the following code

  • euraissac Mrs Penny B. (@euraissac) reported

    @HBOMaxHelp why I can’t watch Greg News @GregNewsHBO from HBO Brazil here in the US? I had no problems watching other Brazilian productions before.

  • AlamSan15035353 AS (@AlamSan15035353) reported

    @hbomax Your app is not working. And when it does, it's super slow.

  • TwitchOMYAC Old Man Yelling at Clouds is Live M-F 11a-3p EST (@TwitchOMYAC) reported

    @Ask_Spectrum The @HBOMaxHelp issue with expired subscription is happening again. West Central FL if that helps.

  • teenygoblin ꒰໑ ☆ ໒꒱ (@teenygoblin) reported

    hbo max has no miniplayer @HBOMaxHelp fix thissss

  • DavidEGress David Jonsnow (@DavidEGress) reported

    @HBOMaxHelp I still can’t open ANY Bill Maher episodes. Bouncing TV doesn’t help. Please fix this. Regards.

  • Carrie___Anne Caroline Anne (@Carrie___Anne) reported

    @HBOMaxHelp @DavidEGress I’m having the same issue with my Riki

  • EGrimmer Eric Grimmer (@EGrimmer) reported

    Watching The White Lotus @hbomax and I immediately noticed that the manager at the Sicilian hotel at which the season is set walks to work, instead of driving. Jfc, I cannot turn this part of my brain off anymore. Help me. #WalkableCommunities #OrangePilled

  • Mareport Marianne (@Mareport) reported

    @hbomax the service that I am paying for is not streaming smoothly and you help center is nowhere to be found. How can I speak to a human being?

  • gavintron Gavin Haag (@gavintron) reported from Los Angeles, California

    @hbo, please fix the volume discrepancy between trailers and the rest of your content on the @hbomax app (Apple TV). The trailers are 50% quieter. Why? My speakers are getting annoyed.

  • Certified7Don VULU〽️ (@Certified7Don) reported

    @HBOMaxHelp @PrettyErikaa I’ve had this problem intermittently for the past 4 months. It sometimes lets me be other times doesn’t

Map Check Current Status