HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Richmond, VA | 1 |
| Danville, CA | 1 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Lesslie
(@Lesslie_Reyess) reported
@hbomax fix your trash *** app
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Steve-O
(@Okst3veok) reported
@HBOMaxHelp The so called workaround did not help unfortunately.
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Sean Mahony
(@DecodedNova) reported
Not me almost bawling at work watching the first episode of Primal on @hbomax on break.
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Charles Crain
(@crain8ela) reported
@HBOMaxHelp Is this really a bug that y’all can’t fix?
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AuthorShakelaJames
(@kela_amor) reported
@hbomax I never get to see the last 5 minutes of ANY episode bc it randomly skips to the next one! Yall need to fix this ASAP
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Mike
(@Mikecitron72) reported
@HBO @hbomax Let it set sail and not come back, Show is terrible
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Real “Comeback Stream” Meagle
(@reelmeagle) reported
@Hey_t0ny @hbomax How about you fix your expired discord invite link. Thoughts @Ninja?
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ralph aka
(@EvoSylar) reported
@HBOMaxHelp I sent you a DM… about my problem. I’m seeing ads on my ad free paid subscription.
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Anna C
(@TheIntuitiveLeo) reported
Has anyone else been having issues with @hbomax having streaming issues after about 2-3 episodes of any show?
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Stephan
(@movement727) reported
@HBOMaxHelp Phone streaming to chromecast. I checked the app for the steps and they do not help. I do not have these issues with other services.
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TapEnvy.US, LLC
(@TapEnvyUS) reported
@HBOMaxHelp Using an AppleTV 4k, HDR Enabled. Tried Game of Thrones and Space Jam 2. Both failed to play recently. Error codes change from time to time but it's always "Can't Play Title." So if these are having issues with HDR enabled, then it's a bug in the app.
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Muppet Silas Spoopy Era 🎃🦇👻
(@MuppetSilas) reported
@caroljude @hbomax It's odd, it never did it for me ever untill this week so I assumed it was bc my brother switch my internet provider on Monday. If you're having trouble too though, maybe they are having [hopefully temp] issues?
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alicia
(@brennanslut) reported
@hbomax i watched friends too much and now when i try to play it it doesn’t work 😭 fix it
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Jαelen.
(@_iHeartJAE) reported
@hbomax gotta have the worst platform of any of the streaming services.. the user experience is awful
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Stephan
(@movement727) reported
Anybody else having trouble with @hbomax streaming? I can not get through a show or movie without like 10 buffering interrupts minimum. What the hell is up #HBOMax #hbo is this another issue from #wbd
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