HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
| Denton, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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grace || MCR BREAKDOWN
(@darlinurie) reported
@hbomax definitely buttons from our flag means death. he'll just hex my problems away 🥰
-
helena
(@veroiskilling) reported
@finlaydonovan @WestworldHBO @hbomax This is the worst season so far should get cancelled 😒
-
creditwise.crypto ⚡⚡⚡
(@Kreditwize) reported
@Hoodlum420 @hbomax Same here @HBOMaxHelp please fix!
-
You Enjoy Myself
(@AddenoidalHonk) reported
from
Belgrade, Central Serbia
@nypost Switch to @hbomax. Cancel @netflix. Their original programming is terrible.
-
Alecc Bracero 🇵🇷
(@AleccBracero) reported
@MsPackyetti It seems to play okay on my iPhone but it’s awful on my Firestick. Get it together @hbomax !
-
Kemu 🇺🇦
(@kemu808) reported
.@hbomax Are you experiencing issues w your streaming service? I’ve been trying all day to access my account via AppleTV, but cannot connect. All other apps & streaming services are working fine, w except yours. Appreciate any info.
-
Hector Negron
(@hjnPhilly) reported
@creativecrypto5 @HBOMaxHelp Same here. Seems to work fine on mobile app though. Web version and PS4/PS5 apps are a no-go.
-
Kyle #6 🇺🇸🏎🏒
(@crashbat38) reported
@Kimberly_Austin @hbomax @Roku I got the same issue. The freezing happens across all streaming services and even happens during ads. This is so frustrating. The video pauses while the audio keeps going for about five seconds, then the video unfreezesband picks up where the audio is at.
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Good Mourning AM
(@goodmourningam) reported
@hbomax fix The Matrix: Resurrections audio you dorks!
-
joe dungus
(@cyclopeanfart) reported
@hbomax You need to stop putting ads at the end of shows, it cuts off the ending. Fix that ****
-
VIZIO Support
(@VIZIOsupport) reported
@anotherlisap @hbomax Hi there! I'm very sorry to hear that you're having issues with your VIZIO device. Please send us a Direct Message and we can work to get that resolved!
-
banned 4 being too horny on main
(@Adrian39547542) reported
hey @hbomax can you fix the audio on matrix resurrection? When the characters talk it's super low and in Spanish.
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No to can't
(@farfetchedfate) reported
@HBOMaxHelp That did work!!! Tysm!
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Hayley
(@hwhite177) reported
I am so glad i pay $10 a month for @hbomax not to work!!!!!
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Glenn
(@Glenn_OBX) reported
Hey, @hbomax and @YouTubeTV ONE of you needs to fix your problems regarding my having to sign out of HBOMax and sign back in EVERY SINGLE MONTH just because I get it through YTV and HM can't remember that. And, stop blaming each other for the problem.