HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Toano, VA | 1 |
| Minneapolis, MN | 1 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
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it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
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Confrontationally Moderate.
(@ColinUski) reported
@TheRokuChannel @hbomax If one of yall can get your the HBO on Rokus App to not have descriptive Audio on multiple movies that would be appreciated. I cannot watch sinners or superman without a narrator describing everything thats happening. And its not a TV issue.
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Diego Rosiles
(@Jogafrezhh15) reported
@hbomaxhelp keeps telling me “ We’re having trouble connecting to the HBO Max service. Please check your Internet connection or try again later”. My internet is fine, I can watch other apps like Netflix or Little ol Vix. Whats going on?!
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Fite Back
(@keithFury420) reported
@hbomax @TonyKhan The latest episodes of Dynamite and Collision isn't showing up on my HBO/MAX App. I'm thinking about cancelling my subscription. Do you know what is going on TK? It wasn't an issue before. The newest episode would appear for you to stream without waiting!
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it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
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Diego Rosiles
(@Jogafrezhh15) reported
@hbomaxhelp keeps telling me “ We’re having trouble connecting to the HBO Max service. Please check your Internet connection or try again later”. My internet is fine, I can watch other apps like Netflix or Little ol Vix. Whats going on?!
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it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
Diego Rosiles
(@Jogafrezhh15) reported
@hbomaxhelp keeps telling me “ We’re having trouble connecting to the HBO Max service. Please check your Internet connection or try again later”. My internet is fine, I can watch other apps like Netflix or Little ol Vix. Whats going on?!
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
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Chase.The.Moments
(@ChaseTh3Moments) reported
@Lettice123 @hbomaxhelp How did you fix it?
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Busta Uppa
(@BustaUppa) reported
@hbomaxhelp the December 13th episode of AEW Collision won't load for me, please help. Other content is loading fine on the app (iPadOS)
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maggie 🍉
(@gangseysallhere) reported
@hbomax HBO when can I buy the wrapping paper though help a girl out
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Diego Rosiles
(@Jogafrezhh15) reported
@hbomaxhelp keeps telling me “ We’re having trouble connecting to the HBO Max service. Please check your Internet connection or try again later”. My internet is fine, I can watch other apps like Netflix or Little ol Vix. Whats going on?!
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Joshy Knoxville
(@JoshyKnoxy) reported
@hbomaxhelp @StreamOnMax Thanks useless AI. Of course that does nothing. You know it’s an issue. You’re fine with your product being bad.
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