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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 2
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Rockford_619
    masazoAEW&WWEfun 🦄 (@Rockford_619) reported

    @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

  • WastedWookiee
    WastedWookiee (@WastedWookiee) reported

    @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • brandon_smotek
    Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported

    Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

  • twiypod
    $coli (@twiypod) reported

    @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • Jack_Box_2026
    JackBox (@Jack_Box_2026) reported

    @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • cixmig
    Cicero (@cixmig) reported

    @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • LittleGerb12
    Gerb (@LittleGerb12) reported

    @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

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