HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Funkdaddie360 Funkdaddie360 (@Funkdaddie360) reported

    @KISSman Same here DC is so terrible period. They have put all their efforts into Flash now and I guarantee it will be a flop. I wanted to see Batgirl. I have thoroughly enjoyed Titans watching it on @hbomax that's about the best series that DC has done well.

  • angielover Lil LV liftin Mom (@angielover) reported

    Ok so @CoxComm why can’t I sign into my @hbomax… oh yeah because you changed your signin procedure and ITS GLITCHING… do better

  • mdlman3 mdlman (@mdlman3) reported

    Wow. @hbomax is terrible. Constant stalls and hiccups. Netflix? No problem. Hulu? No problem. Disney+? No problem. Appletv? No problem.

  • ToonamiFaith15 Toonami Nation! #BLM #StopAsianHate (@ToonamiFaith15) reported

    @Jay_3085 @hbomax I never had a problem w/Kilar he just got dealt with a raw deal AT&T and some of the troublesome WarnerMedia execs gave him.

  • NW52231773 NW (@NW52231773) reported

    @hbomax Thank goodness I’m a terrible joker with face paint to match @anacondainc

  • jpmistretta jpmist (@jpmistretta) reported

    @carlquintanilla @ringer @hbomax The problem with all these are once you spend a month or two trolling thru their back catalog of stale shows and movies you wouldn’t watch when they came out, you’re left hoping for 1 or 2 series worth sitting thru after which you google “how to close . . .”

  • ZachByerly Zach Byerly (@ZachByerly) reported

    @Apple @Ask_Spectrum @HBOMax tried everything but still can’t login on a mobile device. My fault or yours? Cause I’m gettin’ mad. Worst case scenario, I’ll drop my TV service, & go from there

  • pOnchOtOcK PÓnchÔT@CÔ (@pOnchOtOcK) reported

    @LemyWemy @adultswim @hbomax You're the one with the creepy mentality for reading that into the scene. Writers intended it to be nothing of the sort. Get help, buddy and stop virtue signaling for views.

  • TapEnvyUS TapEnvy.US, LLC (@TapEnvyUS) reported

    We've had an issue playing various content on @HBOMaxHelp. Odd ones. No real sense why. Went through all the standard troubleshooting. Their final response? Disable features on the @AppleTV. Better idea #HBO. Just fix your app. Seriously. This is YOUR bug, not Apple's.

  • thee_tuck6 Thee Tuck (@thee_tuck6) reported

    @hbomax having issues signing in with my student discount. I got signed out and can’t get back in

  • ZachByerly Zach Byerly (@ZachByerly) reported

    @Ask_Spectrum Thank you for the prompt response. However, I do believe the problem lies w/ @hbomax or @AppleSupport Roku app still works

  • FloppyNopps His Royal Floppy (@FloppyNopps) reported

    Jfc @hbomax fix ur website and make it touch friendly ffs it's 2022

  • TarkovDan TarkovDanDNB (@TarkovDan) reported

    @hbomax Its a very very poor movie, Baz is terrible.

  • markcotton markcotton 🟥🟪🟩⬛️ (@markcotton) reported

    @hbomax Having trouble connecting to HBO Max on LG TV. What’s up with that?

  • TapEnvyUS TapEnvy.US, LLC (@TapEnvyUS) reported

    @HBOMaxHelp Several shows/videos don't play saying "Can't Play Title" with a random and long error ID. Sometimes resolves, usually doesn't. Seems like a common error. It's either your servers are overloaded (doubtful as other shows work) or bugs.

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