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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Neil_McNeil
    Benson Goone (@Neil_McNeil) reported

    @hbomax Y’all need to reimburse her for all the work she did to submit herself.

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • andor_tnk
    アンドレイ (@andor_tnk) reported

    @hbomax HBO seal of quality

  • notactua11yluca
    lucas (@notactua11yluca) reported

    @DANsplained0 @hbomax while you r there, can you please fix ******** *** subtitles too? They are unusable and cover most of the screen😭

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • DonarskiJen
    JenD (@DonarskiJen) reported

    @hbomax Glad we just cancelled. This looks awful.

  • missyjack
    Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported

    @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

  • 1AGRESSOR
    Bane 🇷🇸 (@1AGRESSOR) reported

    wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

  • BoopStats
    Bob Vetrone Jr. (@BoopStats) reported

    Anybody else having trouble accessing @hbomax this evening?!?!? . . .

  • sophiebriar420
    💫 Sophie 🌸 (@sophiebriar420) reported

    @NFL @Seahawks @hbomax Awkwardness doesn't build trust in a locker room. Does being "real" actually help him command a huddle?

  • Vespertil2o
    Vespertil2o (@Vespertil2o) reported

    @JamesGunn @hbomax genuinely terrible marketing bro

  • BackCountryID
    Back Country Supply Co. (@BackCountryID) reported

    Anybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔

  • wos_occuring
    Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported

    . @hbomax @tntsports Your coverage of the common wealth games is ******* shocking. Literally ******* awful. How can you cut to @EnglandNetball 5 minutes into the qtr. Jokers.

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

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