HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Oklahoma City, OK | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Maverick
(@Mavbird) reported
@hbomax Fix the app it’s down
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D
(@shams1328) reported
@Nikilette @hbomax Quite unfortunate, my account got stolen made several attempt to reach the support team to help me get it back but they never responded back, was really frustrated but i was referred to @utopiantechh who help get everything back, I suggest you also contact them
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Diana
(@Diana_Puertas) reported
Anyone having trouble with their @hbomax account?
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Jacob Goff
(@Jaflacian) reported
@hbomax I'm watching impractical jokers on lunch break. The fellas keep me laughing. Quality content.
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Jennifer Lodge ⚜️
(@jlodge28) reported
from
Anchorage Municipality, Alaska
@HBOMaxHelp please fix y'alls app. Nothing can be watched. Select a movie/tv show, it thinks about it, and then goes straight back to the Roku home screen 🥴
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MrsGus
(@lissabradshaw) reported
@hbomax system issues????
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Sami Lee
(@SamiLee_B) reported
@HBOMaxHelp the app seems to have a lagging issue then disconnects.
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CharlesIsOutraged
(@charlesoutraged) reported
@HBOMaxHelp @heathertofu I know you guys are trying to help, but seriously
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Bobby Bottleservice
(@CJJohns22) reported
@hbomax yo fix ur **** I’m trying to watch the sopranos and the app isn’t working
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charlie
(@charlie035) reported
Got my second shot today. Had to leave work, chillin with a 102 fever. Just wanna watch sopranos but @hbomax app decides to take a ******* ****. Y’all on my **** list
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Jason Urrutia
(@JasonUrrutia6) reported
@hbomax fix yall damn servers
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Sam Barron
(@sb_wreeldeal) reported
@HBOMaxHelp Having issues accessing the app on multiple browsers. Sent a DM
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Draya M.
(@Just_DrayaM) reported
@HBO_ES @hbomax Can y’all fix the app 😒
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Ann
(@CrimsonGrad) reported
@HBOMaxHelp @mtdiabla @ruff_bluffs Same issues with the app on Samsung Smart TV and iPhone. Glitches and it’s awful to try and scan anything.
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Kindred Priest
(@KindredPriest) reported
@hbomax Fix your ****. Will I get a credit for down time?
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