HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@ROCHADANIEL51) reported
What if @hbomax just took in @ZackSnyder and the cast and let them #RestoreTheSnyderVerse in an HBO max exclusive? I know contracts and all would be an issue but it would blow up and make @hbomax a hit streaming platform more than it is with this one movie!
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Edward Newgate
(@EdwardN42185803) reported
@Variety This brainless studio keep sabotaging themselves. Who does such an awful interview to kill hype for their own movie, especially when so many people are constantly talking about and praising the #SnyderCut . Or does WB CEO not care about @hbomax ? #RestoreTheSnyderVerse
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Dennis
(@dennis_swagga21) reported
@Ronnie2K @hbomax plz fix game
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**** Nba2k21
(@CoyoteTuba97536) reported
@Ronnie2K @hbomax Turn on 2k17 servers and shut down **** *** game 2k21
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-Isaac- #RestoreTheSnyderVerse
(@burbank_isaac) reported
@jasonkilar @hbomax The app must need an update. It’s not working for me 😭
-
Atul Antil #RestoreTheSnyderVerse
(@AtulAntil3) reported
@jonnyjonman @jasonkilar @hbomax You know their servers crashed too,
-
Reaper_of_Worlds
(@DanielChideste1) reported
@hbomax I use your app on the ps4 and now the ps5 , it has quite a few interface problems, it lags with input takes like a literal minute to load Home Screen after watching something, pause, play, skip intro , next episode features take a long time to process or crash app- help !
-
SpiredDwarf
(@SpiredDwarf) reported
@hbomax I'm gonna be honest, I haven't seen it yet but in my eyes the animation actually isn't to bad. Obviously it's not the best, but I just think that it isn't the worst thing ever.
-
Borg life - #Restorethesnyderverse
(@atlanteannight) reported
@jasonkilar @hbomax Please fix whats going on, comments were made today alienating a massive fanbase that got bigger this weekend, #RestoreTheSnyderVerse needs to happen Jason
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fixMyCareer
(@fix2kpls1) reported
@Ronnie2K @hbomax MyCareer fixes that NEED to happen🥵🥵 Substitution glitch, cant get subbed out. Teammate grade is way too harsh, can’t call plays as C or PF, cant see draft after every year, bring back press conferences, let us actually make trades once we are far enough into the career
-
sam
(@sambanban) reported
honestly @hbomax, what is the point of letting app users download shows if you’re going to give me an error code every time I try to access your app without wifi? this app is so bad, it’s insane.
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Hunter Cage
(@ImHunterCage) reported
@hbomax Please fix the way Kwaidan is cropped. Half the subtitles are cut off which really limits access to this amazing film.
-
TTown
(@cameron_LT) reported
@wbpictures and #annsarnoff already shooting down the possibility of more #ZackSnydersJusticeLeague films. They are so blind. They can keep their plans in place and just make the final two films as @hbomax originals that work on a new timeline. Shortsighted morons
-
Big Goth Dosser
(@YoungRibardo) reported
@HBOMaxHelp Hi I’m trying to watch a movie and no matter how many times I restart it, the audio and video are out of sync. This has been a persistent problem since signing up, can’t pause any show or film for fear of the audio and video going out of sync.
-
fixMyCareer
(@fix2kpls1) reported
@Ronnie2K @hbomax MyCareer fixes that NEED to happen🥵🥵 Substitution glitch, cant get subbed out. Teammate grade is way too harsh, can’t call plays as C or PF, cant see draft after every year, bring back press conferences, let us actually make trades once we are far enough into the career