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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jewar, UP 1
Greensboro, NC 1
Melbourne, VIC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaLenaSthl1
    Anna-Lena (@AnnaLenaSthl1) reported

    @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.

  • JulianneBeatty
    Julianne Beatty (@JulianneBeatty) reported

    @hbomax You just know it's going to Crash & Burn

  • JustinReddeviI
    Justin (@JustinReddeviI) reported

    @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

  • DrForester
    DrForester (@DrForester) reported

    I do love @hbomax's awful Android TV app for live sports. Really fun having the video 30 seconds behind the audio for these NHL games.

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • bethxacc
    Bethany (@bethxacc) reported

    @hbomax Free Whitaker from that terrible farm storyline.

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • DFWsMrFantastic
    Mike MacCormick (@DFWsMrFantastic) reported

    Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

  • 23automatic1
    Cannon (@23automatic1) reported

    @MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • HellaLayzee
    Layzee Texican (@HellaLayzee) reported

    @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

  • CledusSnow89
    Cledus Snow (@CledusSnow89) reported

    @Perryspaced @footballontnt @hbomax Agreed - looks like awful.

  • uhavefckinguno
    Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported

    @hbomax why are you always down bro? I pay YOU to work FOR ME

  • BTStreleckis
    Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported

    @hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?

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