HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
The Hague, zh 1
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ashley__riddle Twisted Twister (@ashley__riddle) reported

    @EddieTrunk @BeeGees @hbomax I wish I didn’t realize this at 12:30am cause I work in a few hours and really want to watch it right now.

  • TalmageMcG Talmadge McGooliger (@TalmageMcG) reported

    . @hbomax is starting to get content to really compete with @netflix like #TheFlightAttendant, #12dateshbomax, and all the new releases coming up but they really have to fix that interface asap if they're gonna keep it going.

  • DaveySutton David Sutton Spotts (@DaveySutton) reported

    @HBOMax help with Samsung sign on —-not working!

  • MaryJan38889004 Mary Jane (@MaryJan38889004) reported

    @HBOMaxHelp You obviously don’t listen either and make some deals to get on all streaming platforms. That would help too. Duh

  • PawzLenaLula Pawz 🐱🚀🎄❄ (@PawzLenaLula) reported

    @spiesnocontext @hbomax @KittenFox55 HELP-

  • itSebasking Sebastian Castillo (@itSebasking) reported

    @SeanGuerrero @SamsungSupport Agree Fix It @HBOMaxHelp

  • Glimartsy ⭐David⭐#0 LION STAN⭐ (@Glimartsy) reported

    @spiesnocontext @hbomax @KittenFox55 HELP.

  • EduardSoliman EduardSoliman (@EduardSoliman) reported

    Do you guys any email where I can contact you?...I am having problems with my account @HBOMaxHelp

  • PastorParticle Ta’veren (@PastorParticle) reported

    @hbomax Show would make more sense if she were out of work like so many of us in the airline industry.

  • tablefornoone Goose (@tablefornoone) reported

    @bonnibelblight @hbomax WAIT WHY WERE U TAGGED?? HELP I’M STRUGGLING

  • Brotamins 𝙃𝙄𝙈𝘽𝙍𝙊 (@Brotamins) reported

    @jakejunkk @hbomax ??? But I try to use my family’s Disney plus when I’m in PH and it’s doesn’t work 🙃

  • FuzzyVortex K (@FuzzyVortex) reported

    Way to go @hbomax you’ve made it 100x harder to watch your channel. I just wanna watch tv, I don’t even care about cost. But no, I gotta scan a code that won’t work. I don’t wanna watch on my phone

  • lroaden LR (@lroaden) reported

    @hbomax can you please just make a deal with @roku? The chromecast never works with iPhones. My Netflix and Hulu work fine, but the HBO max never loads!!!! The Roku is a way better product

  • mariateresag Nona Yerbiznatch💙🖤🌈🌊🇺🇸🌊🇺🇸🌊 (@mariateresag) reported

    @JRosengard @hbomax I probably should have gone to work driving tonight for Uber. I just worked 7 nights in a row and I'm really tired. I needed a break. I have to go back to work tomorrow and work 7 days straight again, tho.

  • VegasBarbie1991 Brianna Weaver (@VegasBarbie1991) reported

    @hbomax please fix your audio on your series! It’s all over the place! I have to turn the volume down for background music but right back up when they start talking! #EuphoriaHBO

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