HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 3 |
| Pensacola, FL | 2 |
| Boca Raton, FL | 1 |
| Oakwood, GA | 1 |
| Pierrelatte, Auvergne-Rhône-Alpes | 1 |
| New Richmond, WI | 1 |
| Lesquin, Hauts-de-France | 1 |
| Sevilla, Andalucía | 1 |
| Barcelona, Catalunya | 1 |
| Bismarck, ND | 1 |
| Kingston, MA | 1 |
| Belém, PA | 1 |
| Gondecourt, Hauts-de-France | 1 |
| Joinville, SC | 1 |
| Uberlândia, MG | 1 |
| Dallas, TX | 1 |
| Natal, RN | 1 |
| Coeur d'Alene, ID | 1 |
| Palm Harbor, FL | 1 |
| Spring, TX | 1 |
| Argyle, TX | 1 |
| Raleigh, NC | 1 |
| Atlantic Beach, FL | 1 |
| St. Louis, MO | 1 |
| Helsinki, Uusimaa | 1 |
| St. Petersburg, FL | 1 |
| Hudson, FL | 1 |
| Fort Bragg, CA | 1 |
| Omaha, NE | 1 |
| Kennewick, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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seb
(@johnapple007) reported
@SeanRossSapp @hbomax The app is comically bad and HBO gives zero clarity on the issue. They have great content but I’m starting to think it’s not worth it
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°
(@rbbrsoul_) reported
@HBOMaxHelp I'm using a Samsung tv, app has error code and won't load up at all.
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Jingle Bambs 🎄🔔🎄#Earper
(@FLampsy) reported
@ViewserAlert @hbomax @SEVEN24films PUNS! I love puns. Hopefully my brain is working and I can get a break at work to be punny #WynonnaEarp #BringWynonnaHome
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Sean Hoover
(@SeanHoover) reported
@TheClaudiaBlack @hbomax The @hbomax app is by far the worst of all apps. Continuing where you left off from in a show or movie is a nightmare. The app will just freeze for several minutes trying to load the content. I often have to force close the app and try again.
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Joseph Obrycki
(@JObrycki) reported
@TheClaudiaBlack @hbomax Christopher Nolan was spot on calling it the worst streaming service.
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Jeff
(@JeffPoe_tra) reported
@TheClaudiaBlack @hbomax The PS4 app is really tough to work with
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Pegasus
(@ChairmanPyro) reported
@hbomax Max is an absolute joke. Constantly unable to use the service through my internet/cable provider and not able to correct the problem despite their lengthy instructions. Thank god I am not paying for this crap.
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Start, Select, Gay
(@startselectgay) reported
@TheClaudiaBlack @hbomax My husband has the exact same issue with this app. It drives him up the wall. In an age where there's a lot of streaming platforms fixing this really should be their top concern.
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hope you heal.
(@SixelaS_) reported
Damn y’all just not goin fix none of the issues on this ghetto *** platform @hbomax
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Morticia Frump-Addams 🎅🎄
(@Vanessa82661507) reported
@HBOMaxHelp The app interface struggles when scrolling through movies, series, etc. It works great on my phone, but no matter how I access the app on my TV (PS5, Fire Stick, Xfinity, or directly thru Samsung TV), it's terrible. My internet is top speed. Maybe, make the title boxes smaller?
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Nervatel
(@Nervatel) reported
@HBOMaxHelp I just want to make sure What I am understanding is that there is no way to report this directly from the website/software People with hearing disabilities have to use a 3rd party app to ask you guys to fix a subtitle timing issue ? What ********
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G. "Clay" Mitchell
(@GClayMitchell1) reported
@TheClaudiaBlack @hbomax I'm having that problem with Paramount+. Can't watch a movie or show without it freezing about 20 times.
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Cavyherd
(@cavyherd) reported
@TheClaudiaBlack @hbomax You too? I've been getting a lot of those lately. Fortunately, a reload usually fixes it, but it's aggravating af. Hulu has also been having this glitch.
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Katya Moss
(@KateKonstantin) reported
@hbomax fix your app🥸
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jacktorrance182
(@jacktorrance182) reported
@TheClaudiaBlack @hbomax I had a similar issue and it was because I bundled it through Amazon or Hulu or something and I had to access it through another app or something. Either way … it’s broke.
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