HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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cyphers〽️
(@tdcyphers) reported
@HBOMaxHelp AppleTV. I keep getting the “can’t connect to HBOmax..we having trouble connecting..” error message. Can’t watch anything. I’ve tried resetting everything. Deleted the app. Redownloaded it and still doing the same thing.
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****Jennifer****
(@jennifer3d86) reported
@hbomax @FlightAttendant It would be so lovely to watch the new season, but unfortunately your app has decided not to work, this literally happens all the time, and when it does it take almost all day to be able to sign back in 🙄😡
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Dale
(@freeburlington) reported
@hbomax The documentary was very biased in his favor. It left out a lot. He beat one of the family dogs bloody in front of two witnesses and screamed at them not to help the poor dog. That’s just one thing left out of the doc. I hope the HBO series is more truthful.
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Jeff Harper
(@realJeffHarper) reported
@HBOMaxHelp I’ve tried that, twice. I’ve also tried another Xbox completely, same result. What did your dev ops team say that those error codes mean? As a professional developer, I would guess it’s an encoding issue.
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arian
(@fakeArian) reported
@HBOMaxHelp hi i'm having trouble accessing young justice on the samsung tv hbo max app. any known issues? app itself loads fine, so internet isn't a problem
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Les Brijbasi
(@LBrijbasi) reported
@hbomax the commercials are terrible. Wtf! @netflix don’t do the same
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Sara Wood
(@woodsgood425) reported
Why is @hbomax such ****? The app on my iPad does not work at ALL. If i want to watch it, i have to use my tv and half the time it doesn’t work there either. #FirstWorldProblems #HBOMax #TheManOfGod
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Dr Love
(@Epicmeme15) reported
@Froste @hbomax Froste i need your help. I will be traveling to albania sarande, do you have any reccomendation to visit there?
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ashley ray
(@theeashleyray) reported
@HBOMaxHelp ok, i love your shows, i really wanna help. every time i watch a show on chromecast, pause it, exit the app and then connect to chromecast later and try to restart the episode from the main menu, right where i left off, it will connect, start the ep and freeze. EVERY TIME
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Matthew Marano
(@MGMarano) reported
@MovieEndorser @ZoeKravitz is my favorite after just now watching The Batman. Thanks, @hbomax. Sorry Michelle, but also not sorry to Halle or Hathaway. I'm not saying they're terrible actresses, but Halle's film was badly made and Hathaway felt miscast.
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thevander hammer
(@VanderjagtJohn) reported
@LeeAndasola @hbomax I am having the same problem!
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Yoncé offspring✌🏾
(@THATBITCHJAY__) reported
@hbomax y’all be glitching too much for my liking! Fix it
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ashley ray
(@theeashleyray) reported
@HBOMaxHelp the only way i can get it to work is if i connect to chromecast, search for the show, go to the latest episode and then select it and scroll all the way to where i was watching. or i delete the hbo max app and reinstall and it works
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ً
(@bIitxz) reported
@HBOMaxHelp Doesn’t work and now my kindle is bricked 🤪
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Tobias Rudin
(@TobiasRudin) reported
@Froste @hbomax Please also fix the responsiveness on Samsung TVs from 2016!
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