HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • totallynotretro 🆁🅴🆃🆁🅾 (@totallynotretro) reported

    @hbomax And you post some of the worst movies...

  • sarandipt 𝓢ara δelahan (@sarandipt) reported

    @lambiam @hbomax @ATT You might want to get the issue logged for your account in case they need to know which accounts need fixing.

  • asmccammond asmccammond (@asmccammond) reported

    @HBOMaxHelp Got it to finally work after deleting and reinstalling the app. Seems it’s just a glitch. It had never happened before.

  • Carlos51211 Carlos 512 (@Carlos51211) reported

    @HBOMaxHelp on the PS5 I select a ******* movie and it restarts to the ******* main menu over and over for no ******* reason can you send a patch to fix it

  • batsflywest Cat Chi (@batsflywest) reported

    @HBOMaxHelp I'm still trying to figure out why I can't cast with Chromecast from your app. Netflix, Hulu, Tubi, Pluto, Crackle work fine.

  • roxnola1 ⚜ ✝ - Rox, ⚜ ❤️❤️❤️❤️🇺🇸💪🏼 (@roxnola1) reported

    @hbomax Just flat out terrible. Don’t waste your time on this failed attempt to revive this brain dead series.

  • kiprockne KipRockne (@kiprockne) reported

    Just watched the #JuiceWRLD documentary on @hbomax and why did nobody in his circle ever try to truly help him??! #juicewrldHBO

  • SeleniteShade Julia (@SeleniteShade) reported

    @HBOMaxHelp are you ever going to fix the glitch that causes audio to play over a movie? Everything in my settings is turned off and it’s still happening! I wanted to watch the new Matrix movie. @hbomaxmovies @hbomax

  • Dromtx Derek Jones (@Dromtx) reported

    @hbomax Stream Netflix, no problem. Stream Hulu, no problem. Stream Amazon Prime, no problem. Stream YouTube, no problem. Stream HBO Max... buffering, freezing, picture quality sucks, nothing happens when you press play, delay time between remote and app is many seconds. WTF

  • Sherbsgf Katie❄️☃️ (@Sherbsgf) reported

    I love the way my @hbomax App doesn’t work on my Roku tv despite it having no updates needed… I’ll click on a title to play it’ll like act as if it’s loading then go back to the title screen like r u kidding

  • JohnnyBravoBHB Barry Allen (@JohnnyBravoBHB) reported

    @hbomax Superman returns, WW84, BOP are some of the worst DC movies ever made. Right there with the catwoman movie, Batman and Robin, and green lantern. Might as well promote Jonah Hex

  • hossbo71 Jason Stewart (@hossbo71) reported

    @HBOMaxHelp Error. An unexpected error occurred while running HBO max and my only options are to restart it or exit it. It’s on my tv

  • Kay07ming CHIN (@Kay07ming) reported

    @hbomax you need to fix your app it's annoying with all these crashes. It doesn't buffer just stops and crash and takes forever to reload 😐

  • SchulteZach SeparateChurch&State (@SchulteZach) reported

    @jasonkilar @hbomax Hey, how about fix the subscription issues so that I could actually watch some of this?

  • steusmotus STEusMOTus (@steusmotus) reported

    @ShaneLowrie @hbomax That's a you problem.

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