HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Susanna
(@strictlysusanna) reported
@RokuSupport can we do something about @hbomax not working
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Greger
(@gregersn) reported
Why on earth can I not turn off auto play?! @hbomax What a terrible decision to not give users that option.
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Hot Verde Summer
(@LonghornRdTrip) reported
Is this the 2021 version of a U2 album in our iTunes? (Also, have an option to clear the "Continue Watching" list. Even the borderline unusable @hbomax app had that.)
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Ryan Conaway
(@BaloneyonRY) reported
@HBO @hbomax THE INTERFACE OF YOUR APP IS HORRENDOUS…I have zero IT experience and work out on the road what I do know is that if I have to search for a show AKA CURB OR SUCCESSION and it’s not on the main page then u r doing a horrible job..that is all
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ModernaMermaid🧜🏾♀️☁️💫🌙
(@ShylyShannon) reported
Why #Insecure not working for me tonight????? Hello @hbomax!!!!!
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Zak
(@zakclapham) reported
from
Queens, New York
Why is @hbomax the most expensive app but also the worst. Never works
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Eugene 🍎🦉🧢
(@EugeneEugene87) reported
@TheChrisSalazar @hbomax One of the worst movies I've ever seen lol
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al b
(@albnomaam) reported
@HBOMaxHelp It worked great until it didn't. Can't get it to login in or "authenticate" my account - HBO max or xfinity. Samsung Galaxy S20 Ultra.
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THIRTY
(@thisismorgeaux) reported
@hbomax why don’t you work?
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Corey
(@ci0616) reported
@hbomax Getting an error message.
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AQUARIUS BABII
(@itsCaViEBaBii) reported
@hbomax fix ur app please if the audio is selected to be English why am I hearing Portuguese? @FLOWJamaica
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Noah Mussay he/him
(@NoahMussay) reported
Are any other @Ask_Spectrum subscribers having trouble watching stuff on @hbomax? My screen keeps freezing.
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Allyson Finch Wilson
(@allyson_wilson) reported
from
Edinburgh, Scotland
@hbomax you’re killing me. I was so excited to watch the Carey Mulligan film, Promising Young Woman. As soon as I touched down in the UK & got into my hotel room, my #hbomax account wouldn’t work 😭.
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G.O.
(@please_fix_it) reported
@HBOMaxHelp Is your only solution for this is to try a different browser because I did everything this guy did (I googled as well) and I can't get it to work on my MacBook either.
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Joey Joe-Joe Junior Shabadoo
(@HeyJoeyJoeJoe) reported
@HBOMaxHelp I pay for HBO Max through my Hulu account. My account says it has expired but this is not true. How can you fix this?
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