HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ControlTheRot fermented culture🏴🚩 (@ControlTheRot) reported

    Anyone else want to help me bully @hbomax into picking up the Venture Bros license?

  • KCNATION2 TTV-kcnation93 (@KCNATION2) reported

    @hbomax fix ur app on android I can't watch anything I keep getting cant watch this video please try again later fix it dang #HBOMax

  • gawlinski49 CYNTHIA MEAD (@gawlinski49) reported

    @hbomax I rewatched it for the 3rd time before the November Election. Gave me Hope . Now I have Faith. Work to be done.

  • AkatoshDS #JOYCONBOYZFOREVER Eben (@AkatoshDS) reported

    @HBOMaxHelp I got on the app and went to watch Chernobyl, but loaded for a few minutes and then got 7 seconds into the episode and then it loaded again, so I got off and watched YouTube without issues, so I guess something happened to the servers, because I watched Chernobyl a few hours ago.

  • EHorchuck Eric J. Horchuck (@EHorchuck) reported

    @daviddoran007 @hbomax I'm sure since you've started off with threats and calling them basically stupid that they're hard at work getting HBO Max available for you. 🤪

  • robertbolton443 Robert Bolton (@robertbolton443) reported

    @HBOMaxHelp #WW84 "Can't Play Title. We're having trouble playing this video. Please try again later." How much later?

  • performativeUtt pawnK4 (@performativeUtt) reported

    @hbomax West wing great thru season 4. Starts to decline in 5. Pretty unwatchable in 6 and 7. The whole Smits thing was not good. Nothing implied about his work. Just the story arc.

  • littleredhead33 Marie Farrell (@littleredhead33) reported

    @HBOMaxHelp I’ve done this. If you want to actually help maybe you could provide a phone number and respond sooner than a month after I first had this issue! I’ve been trying to fix it for a full month as I’m recovering from cancer reconstruction surgery. HBO Max =headache at this point.

  • hazard731 Hazard (@hazard731) reported

    @hbomax Would love to watch any of these but every time I try I get the same message "were having trouble playing this video".

  • DCEUCraig #UsUnited #ZSJL PBD 🌱V💚 (@DCEUCraig) reported

    @IChrisCole @ZackSnyder @hbomax That’s a good observation lol Zack has way more fans that 300k btw lol i was simply using that as a rough tool to work it out and that’s why I said hypothetically lol It’ll make its money back no problem cause people will also sub when it becomes available this year

  • ucallherstefani Steph Costello ღ (@ucallherstefani) reported

    Ugh I really liked @sabrinanetflix so much and I'm really broken up about it ending 🥺 @hbomax pick it up pleaseee 😩 #ChillingAdventuresOfSabrina

  • ___j_i_n____ 🌏 (@___j_i_n____) reported

    @hbomax This was terrible

  • seanrmsy 🎾 Sean 🎾 (@seanrmsy) reported

    @hbomax 0 stars Terrible movie. Bad plot. Just stupid.

  • aram753 SpecialAgent Ramirez (@aram753) reported

    @hbomax can you fix the problem of South Park not being on the HBO max add on for @hulu paying customers

  • ThomasSheehan2 Ts (@ThomasSheehan2) reported

    @HBOMaxHelp @jertpr Yes , warrior is legit and the content you are currently missing aside from euphoria. All else you have created is just terrible now.

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