HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Roy
(@HMMADNESS) reported
@luchalibrarian @hbomax I rarely have issues on the ps4 but I have had a few. Nothing like what you experience.
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Tiny Meesh
(@thetinyjaha) reported
Dear @hbomax, your app is beautiful and your curation is top notch, but PLEASE fix the utterly ****** functionality of your streaming. I don’t want to watch something if I’m gonna miss every other word. The constant freezing, buffering, skipping and jumping ahead is infuriating.
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The Natidude
(@TheNatidude) reported
After consuming the Woodstock 99 documentary on @hbomax I've concluded that the 90s were the worst decade ever.
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Bit o'the ol hyperbole
(@Uncommonfowl) reported
Hey @hbomax how do you have some of the best content while maintaining the worst interface? #IWantToSkipToTheNextEpisode #IsThatSoWrong #WaitingAndHating
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Stephen Sues
(@stevesues) reported
@LockeTalks @hbomax It just might be the best single library in streaming, but my god is it always buggy. I'm just hoping that the Silicon Valley-esque scene I imagine of a bunch of techs scrambling to fix it is actually happening.
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David Davidson
(@CubanDave87) reported
@HBOMaxHelp @ColaEuphoria Do we have any idea as to when you’ll fix it?
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GATO!🐾
(@lvrpekis) reported
@hbomax fix the adventure time order
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Bryan Broyles
(@bryanbroyles) reported
@hbomax That looks like the worst show in the world.
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Clay Tweel
(@Claytweel) reported
@daniel_pilon @HBOMaxBR It pains me so much to see people encountering this problem. Ep3 is amazing. I hope @hbomax and company get this sorted out ASAP. I’m sorry for the inconvenience!
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Slam
(@slam254) reported
@HBODocs @hbomax HBOMax by far the worst streaming service. Screen freezes, goes blank. Crap product 🤮
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El Grim Reaper 🎚
(@SoSleez) reported
@hbomax can my app not crash every ******* 10 minutes while I’m watching something ??!??!?
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John
(@John01886989) reported
@hbomax I'm begging you, PLEASE FIX YOUR ROKU APP
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🔫Pistol Scrimp🦐
(@M4G3RK) reported
@luchalibrarian @hbomax Was having a lot of problems with it myself, over the weekend. PS4 app
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Dzarma Jessie
(@DzarmaJessie) reported
@___pochita___ @Snapchat @hbomax I got my account retrieved with the help of gray_hackers on Instagram He's really reliable You should check him out
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Ellis 🐈🏳️🌈🐍
(@luchalibrarian) reported
Hey @hbomax why does it take over 18 attempts to get anything to play on your service? Why aren’t you fixing the very obvious issues with the app?
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