HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Hailey5471 Hailey Johnson 🇱🇷 (@Hailey5471) reported

    @dlacha59 @HBOMaxHelp I'm sorry about you been hack, i know someone that csn help you recover your account back contact him immediately on Instagram @Brain_hackers he helped me recover mine.

  • willow_natalie 👩‍🍼❤️Willow Natalie🧚❤️ (@willow_natalie) reported

    @x_Nemy @hbomax Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • buffaloguy1991 Buffaloguy1991 (@buffaloguy1991) reported

    @HBOMaxHelp Dear Intern. I once accidentally added $400,000 worth of extra cigarettes into inventory at a warehouse. Due to a glitch in the new system the merch I "Found" was already registered to slots in the air (this is not normal). Nobody knew this bug existed until my little kerfuffle.

  • GHJH769 @PHILIP❤️🇱🇷❤️ (@GHJH769) reported

    @SsFlacko @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account

  • _schwartzieee PHILLY HIVE 🐝 (@_schwartzieee) reported

    my HBO max account get hacked by a jessica henderson! anyone else having this problem? @hbomax

  • psychoinsomniat Jenn (@psychoinsomniat) reported

    @HBOMaxHelp Dear intern, when I worked at a cable company, a channel had a quality issue. It was on the same piece of hardware an extremely heated hockey game was on. It was in OT, 2 minutes left, and the person did an action that caused all the channels to go black for a few mins.

  • That_One_Guy006 That One Guy 006 (@That_One_Guy006) reported

    @hbomaxmovies @hbomax Fix you apps! Xbox, Roku, PS5, IOS. All crashing within 10 minutes of starting up.

  • Leah__Taylor Leah Taylor (@Leah__Taylor) reported

    @HBOMaxHelp why do I have to keep signing in? I have an account and it keeps asking me to sign in or subscribe. I sign in with the code and still get the sign in screen each time. I tried 4 times.

  • gayle Gayle L. McDowell (@gayle) reported

    @homecourt321 @that_lefty_joe @HBOMaxHelp People do see the value in it. The problem is that many people can’t afford to take on those internships. So you’re creating an internship program only accessible to higher wealth people.

  • Value_Ability Value-Ability Podcast (@Value_Ability) reported

    @HBOMaxHelp Dear Intern - Yesterday, I turned on my microphone to call out to a client without realizing that my entire work group could hear me in the Skype chat I also had open. I had to record the message 3 times, and didn't realize everyone could hear me until I was done. Life goes on!

  • karynbaum Karyn (Extraordinary in the technical sense) Baum (@karynbaum) reported

    @HBOMaxHelp Dear intern, On my first day as an intern I was so nervous I broke my left contact. Only pair I had and, as I had just moved, no glasses. Had to go to work at the hospital with one contact, winking all the way.

  • HiveBunnie 🏖️ModemHail🍹 (@HiveBunnie) reported

    @HBOMaxHelp I once found a server choking on processes & decided to reboot it - it was running the workflow for the entire division in addition to receiving processes for fulfillment. The next time I cleaned it up manually unless I sent an announcement about an outage first.

  • gayle Gayle L. McDowell (@gayle) reported

    @homecourt321 @that_lefty_joe @HBOMaxHelp Expecting companies to pay for labor cuts out some of the purely exploitative work and levels the playing field a bit for lower wealth people.

  • nameam16 nameam (@nameam16) reported

    @Carrieoakie @Caissie @HBOMaxHelp I generally don't eat during the work day. Your body just gets used to it and adjusts to different times to feel hungry. Started doing that because I didn't have time to eat during the work day in med school.

  • XtremeJod JoDee Kravitz (@XtremeJod) reported

    @HBOMaxHelp Dear Intern, I was going on vacation preparing my co-worker about different customers & their quirks. I sent her an email explaining how this guy was the worst. A loose cannon & to get any changes in writing. I hit send. It went to HIM & not my co-worker. I had a mess to cleanup.

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