HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@LayThePipe22) reported
@HBOMaxHelp my hbomax app keeps crashing on my roku tv. Need help.
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MysticMarni
(@MarniMystic) reported
@hbomax has the best content. also @hbomax has THE WORST interface. Get your stuff together, @hbomax
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Chuck Bass
(@toocurvytocare) reported
@hbomax Please! I've been trying to watch the last episode for 2 days now. It's the only one that just closes the app. I've tried watching from various tvs, I've Uninstalled and reinstalled the app. Nothing works. Please help
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Kristen
(@KristenInTN) reported
@HBOMaxHelp @JenBaty Enough of us have had the problem and sent you our information, your developers should be able to fix it based on how many people have complained just on Twitter. This is lazy customer service.
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Lisa
(@GossipyDecor8or) reported
@LoweSuzyque225 Sure does. I only watched I episode because it was free on @hbomax and it was awful 🥴
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Kristen
(@KristenInTN) reported
@HBOMaxHelp @beigespice We’re all having the same problem and none of your troubleshooting is working, I think it may be a you problem @hbomax
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Cheeto Mussolini
(@CheetoMussolini) reported
@janewithay You are not alone. @HBOMaxHelp @RokuSupport Not a user issue.
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Tiff☕️
(@TiffGorton) reported
@abl21768 @AndJustLikeThat @hbomax The show is awful!
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Listen To Black Women
(@drhymes_) reported
@hbomax will not let me watch the final episode of #AndJustLikeThat . Every time I click on the episode, the entire app disappears! I’ve had so many technical issues with this app. Am I the only one? Maybe it’s a sign for me not to watch the final episode 🤔
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Kristen
(@KristenInTN) reported
@RokuSupport @a_random_book I did all this too and it’s not working. Can you and @hbomax get together and fix this for all of us having the same problem who are paying for a subscription that isn’t working and stop acting like it’s all of us? Thx.
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FEGrocket
(@kinnionaire) reported
@JamesGunn @hbomax @DCpeacemaker V, Baphomet, Double Eagle... hellbound. Eternity melting away. Screaming for help. Nothing like earth. Babylon praises duality. Enjoy 90yrs here, forever melting in hell.
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xoxoAlyssa
(@alyssarae_xo) reported
from
Huntington, West Virginia
@hbomax @euphoriaHBO @Zendaya Only if Sam can work with Barbie
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Kristen
(@KristenInTN) reported
@HBOMaxHelp @RachelB96746698 We’re all having the same problem. It’s not our system update.
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Tracy Grieve
(@TLG29) reported
@StOlafButta @AndJustLikeThat @hbomax I thought this was gonna happen as well, I was like no the post it was the worst break up ever.
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Nan Houston
(@NanHouston1) reported
@HBOMaxHelp Also please don’t “empower me to find solutions”. l don’t need therapy for this. Just fix the issue on your end or l don’t want to pay for this service l purchased from you. Thank you.
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