HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Frontonas, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Tijuana, BCN | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Sainte-Marie, Réunion | 1 |
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 2 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Reese Futch (@music_freak24) reported@hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.
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Tyler (@tylermcg97) reported@NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed
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Kelly (@dumpthistruck) reported@DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.
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Matthew (@MattLovesVinyl) reported@JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.
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Annoying Moderate (@DiscourseBro) reported@hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience
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Lucky (@ThatSpeshoGuy) reported@hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****
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aspie_cyclist (@cawright1375) reported@NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.
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Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported@hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?
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Jamie Campbell (@spacegauche) reported@hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW
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CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported@hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again
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dj sensitive **** (@jelvis8) reportedHey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.
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Carlton Kirby (@carltonkirby) reportedA few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰
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AZGirl (@k2m_10210) reported@hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.
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HH🐿🇺🇸🐾 (@HHluvscritters) reported@AndyFromAustin @hbomax @HBO Having the same problem through Roku
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Damon Moffatt (@MoffattDamon) reported@hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!
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