HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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cersei lannister pr manager
(@natdiaries) reported
@HBOMaxHelp my hbo crashed plz help me
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Joe Roberts
(@Joe_Roberts92) reported
@HBOMaxHelp Can’t get it to work on Fire stick. Deleted app and re downloaded, any suggestions?
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Joe Cain
(@DigitalWidget) reported
@hbomax I can’t even login to my account and I’m one of your early yearly paying/no ads subscribers. WTF
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MHH
(@moedeezy19) reported
@hbomax PLZZZ HELP ! HOUSE OF DRAGONS ISNT WORKING AND IVE TRIED RESTARTING AND I WAS HALF WAY THROUGH THE EPISODE
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Kristoph
(@ikristoph) reported
@deroiamusic @hbomax If you are using a Fire TV, make a new profile, and watch through that. It will get around the issue until we get out a proper fix.
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Winston Velarde
(@VelardeWinston) reported
@Its__CJ__ @hbomax Didn’t have no issues
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Joe Cain
(@DigitalWidget) reported
@HouseofDragon @hbomax I can’t even login to my prepaid yearly subscription!? Wtf?
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doeh
(@daryst1) reported
@HouseofDragon @hbomax i can’t connect. getting a retry later response. everything else is fine. servers overwhelmed?
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TheWhiteDahlia
(@TheWhiteDahlia_) reported
@Ousean_MrChillo @HouseofDragon @hbomax It was rushed, the dialogue was awful and storylines that were built up for seasons were abruptly ended in an amazingly unsatisfactory way.. so no, the internet didn’t “tell me” it was awful. It was awful.
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Luke Townsend
(@ltownsend10) reported
@HBOMaxHelp …missed the entire episode. Uninstalled/reinstalled app. Created a new profile. Still not working.
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Taylor
(@TaylorNedrow) reported
@SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.
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𝒲𝑒𝓃𝒹𝓎☕️ 🪷
(@HoldmyLatte) reported
@HBOMaxHelp @KBents Not working on fire stick. Yes it’s updated
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LikesDudesAlot
(@likesdudesslot) reported
@HBOMaxHelp you app keeps crashing. Nothing I do fixes the issue. I’m missing the premier of House of the Dragon!” Using Fire Tv 2nd gen #fail #failuretolaunch
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Kyle Scialdone
(@mtl4life098) reported
@HBOMaxHelp No, no it’s not. Do your job and fix it! 🤬🤬
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SoyMadridista
(@MadridistaOle) reported
@HBOMaxHelp Creating a new account worked for me. Stupid fix but it worked
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