HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Yourface06 John Porczak (@Yourface06) reported

    @SloanxSabbath @hbomax @WonderWomanFilm The Wonder Woman sequel was one of the worst movies I’ve seen in years. Unfortunate too because I generally like Gadot and Pascal.

  • McMuffinGuy2020 McMuffin Guy (@McMuffinGuy2020) reported

    @CryptKeeper1225 @hbomax Is there some sort rights issue with it? Because I would def contribute to getting it on @hbomax if it is at all possible.

  • Ben_Dubya77 Ben Warner (@Ben_Dubya77) reported

    @1972hcm @Heatheretts @HBOMaxHelp Exact same problem here. I DM'd them and no response

  • rockdoc59 Steve Nath (@rockdoc59) reported

    @hbomax Awful

  • RPat360 Pattinson360 🌊 🦇 (@RPat360) reported

    @hbomax Why does HBO send me verification email and then verify me and tell me to go watch it on my TV but my TV still says I have to sign in and HBOMAX doesn't know who I am? I am signed in online, I am verified, and I still can't watch HBOMAX on my Fire TV. What's going on?

  • RealBarabbas (((Barabbas))) [Human Scum] (@RealBarabbas) reported

    @hbomax do you guys not have the ability to buffer? Why is this service so laggy?

  • HeroesGallery Heroes of Yesterday (@HeroesGallery) reported

    @hbomax This is the worst super hero movie EVER!! That’s 2-1/2 hours of my life I will never get back. It’s the perfect movie for this awful year!

  • temashana temashana (WEAR A MASK) (@temashana) reported

    @lthomasnews Can’t watch it to see how bad it is from my laptop. Keeps saying “can’t play title”. All else plays. Wonder why @hbomax not owning up to this massive glitch?

  • wangmeister WangMeister (@wangmeister) reported

    @HBOMaxHelp I got through eventually and was helped. Issue is resolved. Thanks.

  • KYaeger Karl Yaeger (@KYaeger) reported

    @HBOMaxHelp help...

  • annakamanners Annaka Manners (@annakamanners) reported

    @hbomax Worst superhero movie ever.

  • JD152102 JD (@JD152102) reported

    @HBOMaxHelp Hi. I am trying to watch Wonder Woman 1984. I can hear the sounds but the screen is black. I can watch the trailer and I can even see the scenes when I forward or rewind the movie on the bottom of the screen. Why isn’t the picture showing? Anyone else having issues?

  • Gronox1761 Jo Jay Jo (@Gronox1761) reported

    @1NonlyJosue @A_Harrisimo @hbomax Yea but the first one had help producing and writing help from others like Zack Snyder. 1984 had Patty Jenkins direct and write it.... she should stop writing

  • JD152102 JD (@JD152102) reported

    @inkasrain @OfficialKJB @HBOMaxHelp I’m having the same issue!!

  • ich1go 🔨Socialism Kills🔨 (@ich1go) reported

    @1NonlyJosue @hbomax The problem is Patty Jenkins, the lady who directed the 1st film decided she would be a screen writer and director this time and she failed miserably

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