HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • poorkelly Cool Breeze (@poorkelly) reported

    @olivier_patti @hbomax @navalny Terrible 😞

  • Chopnj Don One (@Chopnj) reported

    @JaniceLabrosse2 @budboyinpdx @hbomax Then don’t watch. Problem solved

  • realseansta Sean Carter 🇺🇸 (@realseansta) reported

    @hbomax Terrible show.

  • IamEricT FTXWordleLevel1BillionNFTs (@IamEricT) reported

    @hbomax WTH is wrong w the loop of signing in a damn device??? Awful user experience. You really want me to yell Fargin Corksoakers in front of my kids? Tv sign in is broken. If I’m signing in from my phone to assign another device it just loops back.

  • psillides_c Constantinos Psillides (@psillides_c) reported

    Geoblocking content in 2023 is borderline offensive. “Not available in your country”? Oh no! I wish there was an easy, free and globally available solution to that problem. @hbomax @DisneyPlus get your **** together.

  • StrangestTiktok Strangest Tiktoks (@StrangestTiktok) reported

    @hbomax @HBO Please PLEASE give europeans normal length movies!!! Why have you STILL not fixed the fact that all our movies on your site are pitched up by 4%? It cuts off 5-10 minutes of a movie which absolutely sucks. Please just please fix it and give us the american framerate

  • dannydrummings Danny D (@dannydrummings) reported

    @TheLastofUsHBO @hbomax Trying to save someone and failing is the worst feeling. #TheLastOfUs #true

  • LennyBreault jaydenD (@LennyBreault) reported

    @hbomax I hate Hollywood because so many became satanic and awful but this is a pretty good series!

  • sng628 Steffen Anthony (@sng628) reported

    @HBOMaxHelp Not my device it’s ur platform. Fix it! This is bullshit

  • principledahole Walmart William Butcher (@principledahole) reported

    @hbomax bro can y'all fix your ****, it keep saying I'm not in a current service location. I'm right outside of Philly. You're killing me here I need my last of us.

  • MitchShirey83 Mitch Shirey (@MitchShirey83) reported

    @WhooDre_ @HBOMaxHelp Have the same problem, I gave up and just canceled the subscription

  • Kay_0731 kaylee (@Kay_0731) reported

    @hbomax I have an account via ATT and I can’t access it because your website redirects to a DirecTV sign in page on every device I try to use. What’s going on? #help #frustrated

  • karenbates Not THAT Karen, thank you (@karenbates) reported

    Dammit @hbomax—I didn’t play the game, so I never saw this coming! I am broken. #TheLastOfUs

  • taylor_chadwick Taylor C. (@taylor_chadwick) reported

    Ya know, @hbomax if you just opened up to Canadian servers I would cancel @CraveCanada in a second.

  • ShawnaM65759334 Shawna Marie (@ShawnaM65759334) reported

    @hbomax your subtitles are terrible. They overlap each other all the time. And make it impossible for deaf/HOH people to watch anything on your app. You should really have someone look into fixing it.

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