HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Fort Myers, FL 2
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sur4dye Bernie Tiano (@sur4dye) reported

    @HBOMaxHelp The suggested steps did not work. No matter what I do, my profile retains my progress. Erase, clear data / cache, restarts, etc — movie always starts where I left off — frozen on pause.

  • Philibuster18 Philibuster (@Philibuster18) reported

    @hbomax Immediately went to the top of the worst movies I've ever seen list. Lame story, horrible acting, laughable plot points. Can't believe this was the sequel to the first one. .005/10

  • FPGarvin Deep State Space Force Commander🚀 (@FPGarvin) reported

    @AmyF1019 @hbomax @DCComics So, you work for Warner/DC?

  • horstengela Matt Howell (@horstengela) reported

    @lesscrazyplease @hbomax Netflix man. @netflix doesn’t have these problems.

  • CardVillen Louis Ville (@CardVillen) reported

    @hbomax I tried watching @WonderWomanFilm tonight but the playback was incredibly choppy and unwatchable. Server issues?

  • TGrizzzzly A Nebraskan in a different state’s cornfield (@TGrizzzzly) reported from Kansas City, Kansas

    Anyone else having issues with @hbomax ? And no it’s not my internet.

  • bengalblitz Splittin_Headz (@bengalblitz) reported

    @hbomax the title in which I thought was previously held by the @espn app for worst app, now goes to you. Congratulations on surpassing ESPN for the worst app ever!!! Didn’t think it could be done, but you did it!!!!

  • Raemondjjjj Rae Alexandra (@Raemondjjjj) reported from San Francisco, California

    Every time I try and watch @hbomax, it's like sitting down with a boyfriend you wish you were still in love with, but now actually despise because they keep failing you. FIX YOUR **** ON ROKU, @HBO! I'm really trying not to dump your ***!

  • kathrynao Dr. Kathryn Ananda-Owens (@kathrynao) reported

    @HBOMaxHelp Thanks for trying. Troubleshooting did not help. The problem is not on our end.

  • ePlusTony Anthony Siano (@ePlusTony) reported

    @robertquast Some entertainment value, but not a great “film” per se. My biggest issue with it though is the @hbomax app on my AppleTV 4K refused to flip it to 4K even when AppleTV+ content works fine and my bandwidth was over 500Mbps...

  • CliffRaynor1 Cliff Raynor (@CliffRaynor1) reported

    @mrlasvegas2u @dpetko @hbomax It was the worst!

  • FPGarvin Deep State Space Force Commander🚀 (@FPGarvin) reported

    @hbomax This might be the worst SH out of the recent DC/Marvel studios. I thought the first one was really good, but this one was embarrassingly horrible. Such contrived situations. 🤮🤮🤮

  • AndresBanus Andres Banus (@AndresBanus) reported

    @HBOMaxHelp - I do not get an image, I get a black screen with only audio. I tried other movies... and no issue. Only with WW84.

  • lesscrazyplease Fed Up With Republicans (@lesscrazyplease) reported

    Hey @hbomax - what’s the point of letting us download offline content before we go on vacation, if the minute we get outside the US you lock us out of the app? Is there a work-around? We just want to watch the shows we already downloaded for this purpose.....help?

  • A_MakNCHEZ Mak N' Cheeeeese (@A_MakNCHEZ) reported

    @jacquiomanning @hbomax I used to work there (it was much much tamer by then)

Map Check Current Status