HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Oklahoma City, OK | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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PopCultureTarot
(@tarot_pop) reported
Canceled my subscription to @hbomax. I bought it for the #SnyderCut in hopes the idiots at WB would realize that I will pay for quality content. But they want neither artistic quality or money and rather want to poor imitation of Marvel drivel that looses money. No idea why.
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evemorgan
(@evempage) reported
@hbomax PLEASE fix your software on your platform. so many people look to other platforms for content because of how lagged your app is.
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TwH
(@TwH_in_FL) reported
@HBODocs @hbomax Wouldn't it be wonderful if these super-rich, producers and Academy Award winners just released their "epic" work on YouTube for free...? You know so that all of us poor folks could actually benefit from their wisdom? But.... guess that isn't the point is it?
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jesse
(@TheWrongJesse) reported
@hbomax why does your app suck and have to constantly be uninstalled and reinstalled ? Only app that has that problem and ironically the most expensive one
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Bucco
(@ArtieBucco22) reported
@HBO @hbomax of all of the terrible remake/reboot ideas, why hasn't "The Outsiders" been redone and moreover "First & 10". THEYD BE SOOOO GOOD if done correctly
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meowzers
(@Benswee912) reported
why does @hbomax lag, crash, and never work properly? I canceled it due to this but just reinstated my subscription bc of the offerings. However, I can’t even watch them because this app is unusable… and the most expensive streaming platform. Every other app works. #HBOMax
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Alecc Bracero 🇵🇷
(@AleccBracero) reported
@HBOMaxHelp @Yari_Gonzalez This question gets asked EVERY TIME someone complains about HBOMAX. BRUH, it’s a problem on every device. Firestick, Roku, Apple TV, TAKE YOUR PICK. I’m at the point where I’d be cool if y’all just shut the whole thing down for a few days and come back with a better model.
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Pablo
(@Peteyfresh507) reported
@hbomax It be super cool if I could watch it without any interruptions fix your app smh literally every other streaming service has it figured out. Always a disaster trying to watch new releases
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Aranock, 4 of Ravens
(@Aranock1) reported
@86Rajani @weems @hbomax Yep transphobic bs, its such an easy fix.
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Bear3477
(@DJBearKub) reported
@hbomax why doesn’t your app work on Xbox?
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slope
(@urlnotfound420) reported
@wbpictures @hbomax Worst movie wasted 1hr 51min of my life
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Ken R
(@rockenrolls1) reported
@hbomax does not work. They take your money but give no way to actually access it and refuse to refund yhe money. I have tried customer service and it is not helpful. Do not subscribe as it does not work. There is no compatibility with Roku.
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xianqueen
(@xianqueen1) reported
hey @hbomax your subtitles on episode 2 of season 5 of GoT are wrong for a good majority of it pls fix it thanks
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D-Flo 🙅🏻♂️🦖
(@Dforst_19) reported
@hbomax fix your garbage *** app
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Christina (CB)
(@Cb_SLAPtattoos) reported
I need a @hbomax login!… who got me??
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