HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Lil LV liftin Mom
(@angielover) reported
Ok so @CoxComm why can’t I sign into my @hbomax… oh yeah because you changed your signin procedure and ITS GLITCHING… do better
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Batfleck
(@TheBatsCave07) reported
@wbpictures I’m gonna help you make money. After Black Adam there isn’t any Dc movies come out for while after that so why not #ReleaseTheAyerCut on @hbomax. A lot of people want to see @DavidAyerMovies vision and it’s a good start to rebuilding Dc films.
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Thee Tuck
(@thee_tuck6) reported
@hbomax having issues signing in with my student discount. I got signed out and can’t get back in
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Zach Byerly
(@ZachByerly) reported
@Ask_Spectrum Thank you for the prompt response. However, I do believe the problem lies w/ @hbomax or @AppleSupport Roku app still works
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jpmist
(@jpmistretta) reported
@carlquintanilla @ringer @hbomax The problem with all these are once you spend a month or two trolling thru their back catalog of stale shows and movies you wouldn’t watch when they came out, you’re left hoping for 1 or 2 series worth sitting thru after which you google “how to close . . .”
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Mssoctober
(@Mssoctoberr) reported
@hbomax The video for Vampire Diaries is super dark and hard to see. It wasn't like this on Netflix. Can you do something to fix it?
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LyndawithaY
(@veggielyn) reported
@hbomax what does this error code mean - 88beaec5-1666-4ecc-8a05-944e7f4db80e
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Amber Brown
(@FaFaFa_FollowMe) reported
@HBOMaxHelp I’ll restart but I keep my devices updated at all times so I know that’s not the issue. If it happens again, I’ll reach out
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TarkovDanDNB
(@TarkovDan) reported
@hbomax Its a very very poor movie, Baz is terrible.
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Linda
(@SE25A) reported
@Dr_BoAbrahamsen @HBOMaxHelp Amazon were similarly stupid, asking if I was connected to the internet when something did not work. 😡
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nkeiruka
(@_simoneiru) reported
OH MY FKN GOD #INFINITYTRAIN IS GONE TOO?!?!?!?! @hbomax PLS FIX
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Funkdaddie360
(@Funkdaddie360) reported
@KISSman Same here DC is so terrible period. They have put all their efforts into Flash now and I guarantee it will be a flop. I wanted to see Batgirl. I have thoroughly enjoyed Titans watching it on @hbomax that's about the best series that DC has done well.
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Ed
(@E_Nance1) reported
@HBOMaxHelp I need help accessing my HBO Max account. I am unable to login through any app. Im suppose to get it through my unlimited elite plan but my login will not work. Can someone help me fix this issue?
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Zach Byerly
(@ZachByerly) reported
@Apple @Ask_Spectrum @HBOMax tried everything but still can’t login on a mobile device. My fault or yours? Cause I’m gettin’ mad. Worst case scenario, I’ll drop my TV service, & go from there
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BeantownBrandon’s Patriots (0-1)
(@BeantownBrandon) reported
@CopierCollin @HouseofDragon @hbomax That little **** is gonna be a problem
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