HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • HMMADNESS Brandon Roy (@HMMADNESS) reported

    @luchalibrarian @hbomax I rarely have issues on the ps4 but I have had a few. Nothing like what you experience.

  • thetinyjaha Tiny Meesh (@thetinyjaha) reported

    Dear @hbomax, your app is beautiful and your curation is top notch, but PLEASE fix the utterly ****** functionality of your streaming. I don’t want to watch something if I’m gonna miss every other word. The constant freezing, buffering, skipping and jumping ahead is infuriating.

  • TheNatidude The Natidude (@TheNatidude) reported

    After consuming the Woodstock 99 documentary on @hbomax I've concluded that the 90s were the worst decade ever.

  • Uncommonfowl Bit o'the ol hyperbole (@Uncommonfowl) reported

    Hey @hbomax how do you have some of the best content while maintaining the worst interface? #IWantToSkipToTheNextEpisode #IsThatSoWrong #WaitingAndHating

  • stevesues Stephen Sues (@stevesues) reported

    @LockeTalks @hbomax It just might be the best single library in streaming, but my god is it always buggy. I'm just hoping that the Silicon Valley-esque scene I imagine of a bunch of techs scrambling to fix it is actually happening.

  • CubanDave87 David Davidson (@CubanDave87) reported

    @HBOMaxHelp @ColaEuphoria Do we have any idea as to when you’ll fix it?

  • lvrpekis GATO!🐾 (@lvrpekis) reported

    @hbomax fix the adventure time order

  • bryanbroyles Bryan Broyles (@bryanbroyles) reported

    @hbomax That looks like the worst show in the world.

  • Claytweel Clay Tweel (@Claytweel) reported

    @daniel_pilon @HBOMaxBR It pains me so much to see people encountering this problem. Ep3 is amazing. I hope @hbomax and company get this sorted out ASAP. I’m sorry for the inconvenience!

  • slam254 Slam (@slam254) reported

    @HBODocs @hbomax HBOMax by far the worst streaming service. Screen freezes, goes blank. Crap product 🤮

  • SoSleez El Grim Reaper 🎚 (@SoSleez) reported

    @hbomax can my app not crash every ******* 10 minutes while I’m watching something ??!??!?

  • John01886989 John (@John01886989) reported

    @hbomax I'm begging you, PLEASE FIX YOUR ROKU APP

  • M4G3RK 🔫Pistol Scrimp🦐 (@M4G3RK) reported

    @luchalibrarian @hbomax Was having a lot of problems with it myself, over the weekend. PS4 app

  • DzarmaJessie Dzarma Jessie (@DzarmaJessie) reported

    @___pochita___ @Snapchat @hbomax I got my account retrieved with the help of gray_hackers on Instagram He's really reliable You should check him out

  • luchalibrarian Ellis 🐈🏳️‍🌈🐍 (@luchalibrarian) reported

    Hey @hbomax why does it take over 18 attempts to get anything to play on your service? Why aren’t you fixing the very obvious issues with the app?

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