HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jabarijedi GhostDog (@jabarijedi) reported

    @Reminiscence @hbomax This was some hot trash. Stupid scene where they had her trying to be seductive kicking her shoes off and wriggling around on the bar with ***** *** feet🤮 terrible character

  • SistaShawty Barry Hankerson Hate Account (@SistaShawty) reported

    @hbomax FIX THE DAMN APP

  • M_DiPaola Big Poppy (@M_DiPaola) reported

    @HBOMaxHelp I'm feeling ghosted here. 👻 But, watching your account I can see why it's taking a while to sort this issue. No word from the deep diggers yet? Persevere, pls ...

  • DatDamn_DOMO justcallme_Domo (@DatDamn_DOMO) reported

    This is honestly the worst Hard Knocks I ever seen. @hbomax smh

  • NoirCreole André (@NoirCreole) reported

    @mccqua @hbomax Jess I watch on Playstation all the time and the same thing happens to me. went thru trouble shooting which was useless... Waiting for an update to the app to come, other than that.. There is no fix

  • MaustWilliam William Maust (@MaustWilliam) reported

    @HBODocs @bomani_jones @hbomax Also the reason the refs are so bad. They obviously need professional refs but to paraphrase you: the NFL makes money, not quality. History: the refs actually won the Super Bowl for Pittsburg over Seattle. The fix: nothing. The result: New Orleans. The fix: again nothing.

  • datMANfresh DAK PRESGOTT ******* (@datMANfresh) reported

    @hbomax @DCTitans Stop putting out shows and fix your ****** *** service

  • MaryBethdeCast1 Mary Beth deCastro (@MaryBethdeCast1) reported

    @HBO @hbomax @insecurehbo Not only do you have the worst streaming app (not content) ever, you’re based in TEXAS??!! That’s not going to do HBO. Texas believes in controlling women’s bodies and suppressing POC right to vote. #NoHBO

  • elGuill3 Guille (@elGuill3) reported

    @HBOMaxHelp I cannot add payment methods to pay for my subscription, every time I try always getting the same error: Subscription is not possible, try later; it’s been the same since last month.

  • xSouls2Take3 Joshua mccune (@xSouls2Take3) reported

    @InsideHBOMax @hbomax @VIZIO Your app won't even load on my tv i have a vizio smart cast an can even manage to get to the sign in screen

  • DrTimony David D. Timony, PhD (@DrTimony) reported

    what's the use of @hbomax with my @ATTHelp if the signin process doesn't work? Ugh. @ATTHelp never fails to disappoint.

  • accidentalflyer ah* 🌁🇨🇦🇹🇼🚀✈️ PhD Engineering (@accidentalflyer) reported

    @CecileTonglet @hbomax Early in my career worked on a big project with IBM GS as partner implement my employer's enterprise suite. Most of their consultants were not STEM majors, and it reflected in the code quality so I spent a lot of late night fixing their code.

  • mccqua Jess McCall (@mccqua) reported

    Hey @hbomax I need you to make an app that works consistently. I'm not sure if platforms other than Playstation struggle this much but I can't get through a movie (or an episode) without it crashing out on me and I'm over it. Please pay whoever (generously) to fix this.

  • DarrixDaria Frederick Daria (@DarrixDaria) reported

    @HBOMaxHelp Issue started when app on nvidia shield got updated to version 50.45.0.90. Atmos was working before the update.

  • pameladyer Pamela-la-la (@pameladyer) reported

    @drewtarver @hbomax Love the show! SO quick-witted! Just finished Ep 3. Who sings the closing song? Features a woman rapping. Something like "Born with It"? Tried Googling it but no luck. Regardless, keep up the good work

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