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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 1bigbeatlesfan
    Lisa (@1bigbeatlesfan) reported

    @lindsayRaeg @HBO @hbomax If you already have HBO then you should be able to watch max for free. Download the app and sign in.

  • dawnyeraquel
    Dawnye Raquel (@dawnyeraquel) reported

    @hbomax why do you have to change the settings for closed captions every single episode and movie? It’s bad enough that’s it’s solely for the phone. I rather watch any other platform because this **** is garbage. Do you not care about those who have auditory processing issues?

  • P3nnydreadful
    AprilDawn (@P3nnydreadful) reported

    @hazx99137 @Itssan17 @hbomax I had no issues keeping up lol it wasnt that hard.

  • FedUpCitzenKrew
    Fed Up Citzen Krew United (@FedUpCitzenKrew) reported

    @snydercut @hbomax So The Flash works 3 minimum wage jobs to pay for tuition to be a lawyer to help release his father, but has a secret lair with over $100,000 in computer equip? And when he saves the world & can ask for anything, he doesn't ask for his father to be released? Who writes this crap?

  • ARG92
    AR (@ARG92) reported

    @hbomax my google cast works with everything except Godzilla Vs. Kong? What's the problem?

  • joshuaTwi_
    JoshuaTwi (@joshuaTwi_) reported

    @hbomax Why are y’all promoting @joss work? Y’all weird for that.

  • sammyyam2
    🦇Sammy🔮 (@sammyyam2) reported

    @HBOMaxHelp I plugged it in both ports and neither seem to work

  • FedUpCitzenKrew
    Fed Up Citzen Krew United (@FedUpCitzenKrew) reported

    @snydercut @hbomax Why's The Flash work 3 minimum wage jobs to pay for tuition, but has a secret lair with over $100,000 in computer equip? Those little details can be fixed by just not doing it in the 1st place, that'd make movies far better! Will a movie Ever be made with that thought process?

  • 1992SmokeOut
    JB (@1992SmokeOut) reported

    @HBOMaxHelp @TheEntConnect This is a problem that y’all have known about for 2 weeks fix it already.

  • Shadesfan1
    Shadesfan (@Shadesfan1) reported

    @XavierCollinNZ @HBOMaxHelp Also having this same issue On my Samsung Q tv.

  • TDKRN88
    Travis (@TDKRN88) reported

    @hbomax Who cares @joss should never work again for his actions against on the set of Justice League. #RestoreTheSndyerVerse

  • AdamWilliams989
    Adam Williams (@AdamWilliams989) reported

    @HBO @hbomax Trying to make myself care about this show again. But after what seems like forcing Joss out, meaning either cancellation or continuing on in subpar form after the already shot episodes when the quality nosedives with the nobody brought in, Struggling to care.

  • Tim06225559
    Tim (@Tim06225559) reported

    @hbomax we've lost faith in @warnerbros can you help #MakeTheBatfleckMovie #restorethesynderverse and do #DeathstrokeHBOMax ???

  • MayaFiasco
    BigMike'sKidd (@MayaFiasco) reported from Nashville, Tennessee

    Whyyyyy is it @hbomax audio just doesnt play!? It’s been trouble shot to the moon what’s the issue here

  • HookahGuru
    David Puffer (@HookahGuru) reported

    @hbomax I keep getting this error on my Sony Bravia 950H 65" tv: h-fa511d7f-8767-4d60-bf67-6bc6e6c55de6 Tried restarting. Same outcome. Please advise.

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