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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Indianapolis, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • methankiss
    #savelegacies | @netflix @hbomax (@methankiss) reported

    i mean also @netflix @warnerbrostv @hbomax #SaveLegacies help!!!

  • Office39
    Office 39 (@Office39) reported

    @HBOMaxHelp Cannot get Italian soundtrack for Gomorrah on Chromecast app, had to go to ROKU and back out of in episode controls to choose Italian option. This did not work on Chromecast.

  • hstrickland624
    Heather S (@hstrickland624) reported

    @HBOMaxHelp Been watching YoutubeTV most of the morning with no problem. Tried Restore Purchase as well, after entering the code from the TV in, just keeps going to "Create Account" page. Based on what I see the web address doing as it transitions to that page, it's reading as a log in error

  • REvolt3d
    GENERAL STRIKE: JUNE 13 (@REvolt3d) reported

    I just watched the @hbomax documentary hack the moon. I want to know why the simulations never picked up that 1202 program error.

  • WillSparty
    Will Simon (@WillSparty) reported

    @hbomax The newer Xbox app is buggy and doesn't work. Why would you tell me to "Don't Miss out" and Browse HBO Max when all I want to do is watch a movie. wtf

  • tswirl69
    T.SWIRL 🍃🌈✨ (@tswirl69) reported

    why do i have to re login with a tv code every single time i go to use @hbomax its so annoying **** you

  • truckerswife
    Chrissy (@truckerswife) reported

    @HBOMaxHelp I want to change my payment method. Everytime I try it says error has occurred or can't use this card????? If you want your payment fix this.

  • IAHarris182
    Ingrid (@IAHarris182) reported

    @hbomax you all have got to work on your streaming the amount of #buffering that happens on the regular is ridiculous! Their is a whole page devoted to this issue on #reddit

  • alexemcintyre
    Alex McIntyre (@alexemcintyre) reported

    @hbomax fix ur app bro nothing ever works

  • IAHarris182
    Ingrid (@IAHarris182) reported

    @HBOMaxHelp Tried all of that but nothing works. It's always in the evenings that it does this! I don't have any problems with buffering on any other streaming service. It's like ever since Batman dropped buffering has been obnoxious.

  • TWA2Jenny
    Jenny Creek (@TWA2Jenny) reported

    Once again trying to watch an HBO show& having to use their terrible player app. @hbomax please say you’re redoing ur app to make it work like every other video playing app out there. It’s bad enough to make me avoid shows. Ugh. Why can’t it just backup & fast forward like normal

  • AoDespair
    David Simon (@AoDespair) reported

    @mralthea @hbomax @thewirepod People gotta work.

  • hstrickland624
    Heather S (@hstrickland624) reported

    @HBOMaxHelp @alexemcintyre Not working for me either, already sent a DM

  • Stockardguru
    Stockardguru (@Stockardguru) reported

    @HBO @hbomax The worst book I ever read. The worst. Nonsensical, gruesome and bad. Just horrible.

  • 589FG3PADKQowKG
    خالد المطيري (@589FG3PADKQowKG) reported

    @methankiss @warnerbrostv @hbomax Yes help please

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