HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Tr3nchcoat_Ang3l ✖️✖️
(@ThillZach33) reported
@TVOnTheSpot @hbomax This is always the problem with you Snyder fans it's always "you're with us, or you're against us, hard NO for me if I get attacked by whiney fans then so be it
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Mika
(@Mika78107703) reported
@hbomax It's been streaming for 6 months! Add better like all the Transformers movies. And fix your ****** app!
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Lord Atreides
(@saltyknees) reported
@hbomax how do you have one of the best libraries but the worst app?
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OyVeidt
(@OyVeidt) reported
@HBO @hbomax Fix your ****** app
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r
(@wondvrlqnd) reported
@hbomax I’M SCREAMING GOD HELP ME #ReturnToHogwarts
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Ricardo Brooks
(@Ricaaduh) reported
I wish @hbomax would fix the viewing experience on iOS devices. There’s no good reason I shouldn’t be able to go into full screen mode.
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A stupid bowl of soup
(@HifromtheFuture) reported
@hbomax fix your ap. A full month I haven’t been able to watch anything because nothing will play. And no it’s not my internet.
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John Smith
(@JoshuaS99119890) reported
@hbomax fix your stupid ******* app ********
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Mel
(@mbass_7) reported
The HBO Max app is quite literally the worst app on the market @hbomax
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Lori
(@onceuponayankee) reported
@menard1986 @HBOMaxHelp same. I did what @HBOMaxHelp is suggesting below, but it does not work. Or not for me. I'm on hold with ATT and am having the most infuriating conversation right now. :(
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Caleb Borchers
(@CalebABorchers) reported
Settling in to watch my downloaded movie on the @hbomax app and…crash. Wow this software is junk.
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Melissa Kill
(@melkill) reported
@HBOMaxHelp Thanks for the help @hbomax Deleting and reinstalling fixed it! 🙏🏼
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•
(@theyloveemyiahp) reported
@HBOMaxHelp Nevermind. Y’all are truly the worst.
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LakeFoundTheirExit
(@LakeFoundExit) reported
@HBOMaxHelp It's a Windows PC, and I can't even load the series. Season 15 Episode 3 is when the issue started but the first two episodes of season 15 played fine
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Sophia
(@iamsophia_19) reported
@wizardingworld @hbomax I burst into tears from the first 3 seconds...I couldn't help myself...I had to rewatch it a second time because I couldn't see anything with my teary eyes
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