HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • justplainscot Scot Thomson (@justplainscot) reported

    @hbomax Please fix you app's compatibility with Google Chromecast. This is terrible.

  • keaneli Keane Li (@keaneli) reported

    @HBOMaxHelp It has happened with many shows and movies. Yesterday while watching White Lotus. Today while watching Elvis. My connection is good and I even tried restarting my phone (streaming via Chromecast—no issues with other streaming sites). Sometimes the CC option isn’t even there.

  • Pfischer085 Charles E. Cheese (@Pfischer085) reported

    @HBOMaxHelp Works fine on Netflix, Hulu, Shudder, Paramount and Disney +. It’s just you and Amazon Prime the problem happens

  • cph30 hc (@cph30) reported

    And I’m sure I’ll get a tweet saying, “DM us with your issue!” I’ll then DM, and be asked what the problem is again. Then they’ll ask me to check my wifi etc. same song & dance. Doesn’t matter the TV or wifi, same results from @hbomax in 3 different houses

  • Pfischer085 Charles E. Cheese (@Pfischer085) reported

    @hbomax I have a trial. I use a headset on Xbox. Every 15 minutes the controller turns off forcing the sound to the tv speakers. I had this problem with Paramount and Shudder before and they fixed the problem. Will there be an update for this in the future? makes or breaks renew

  • Faymen_ Faymen (@Faymen_) reported

    @RealSteveCox @hbomax Moved to LA to work for a show on hbo. Found out a couple months after getting an apartment ownership changed and they cancelled the show. Yeaaa they suck lol

  • jeffkatzshow The Jeff Katz Show (@jeffkatzshow) reported

    @hbomax What a terrible film. Just awful!

  • timrbrady ẗ̴̰̹́̅i̶͔̔͘m̸̜̰̌̽̐ (@timrbrady) reported

    @KenPlume @hbomax No joke, HBO Max was one of the best streaming services in terms of a deep catalog of high quality content pulling from WBs century of history in entertainment and it’s been ruined by ******* reality dreck suits with zero creative understanding who view media purely as business.

  • DollEyes4961 DollEyes4961: Over-Educated, Single & Proud (@DollEyes4961) reported

    @WarriorNun148 @hbomax Sorry, @wbd the parent company is not only $50 BILLION in debt, they're also gonna use another billion dollars to downsize even more, according to an article in the October 24th, 2022 issue of the "L.A. Times."

  • Zacabeb John Arnstrom (🏳️‍🌈🏳️‍⚧️ ally) (@Zacabeb) reported

    @jlalibs @hbomax Does it seem to be shot common top or common center? Out of the two I find common top to look the worst open matte.

  • shortysvilla The Cog (@shortysvilla) reported

    @MyNameSoFire @hbomax No. It still crashes. I just started using my Roku for HBOmax but it's still a pain having to switch mowed on my television I stead of just using the PlayStation media apps all in one. Their "fix" is useless.

  • BarbaraAnneLew2 Barbara A. Lewis (@BarbaraAnneLew2) reported

    @mpkeh @RexChapman @hbomax You "don't care anymore"? "Being right doesn't matter"? The "facts don't matter"? Well then, it won't matter if we all follow your lead. Why should anyone else do what you refuse to do? So everybody, quit working to solve the problems of our society and those of our world.

  • HereIAmItsMe HereIAmItsMeDavid (@HereIAmItsMe) reported

    @hollowchatter WTF that IS the legacy of Warner Brothers!!! What the f is the problem of whoever is running @hbomax

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @StreamClues @DisneyPlus @hbomax Disney do have the rights to add that stipulation as well being owners for a contract renewal with HBO as a third party but the problem is they don't want to have new talks with their good relationship with HBO FOX Video or whatever the deal was officially called.

  • Movie_Mogul1 MovieMogul (@Movie_Mogul1) reported

    @WorldCinemania @BoldenSkip i started watching this yesterday on @hbomax but the sound is out of sinc with everything. its truly awful.

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