HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Rony 🎶
(@RonyisaCao) reported
Is it just me or does @hbomax have the worst interface out of any streaming platform.
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Ariane Benedictus
(@BenAriane) reported
@HBOMaxHelp We’re in Europe. This morning it’s not giving us this message 🥳and it seems to work. Will get back to you if this happens again!
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Courtney Thompson ❤
(@CourtKoBain) reported
@Lions okay so #DanCampbell had on a 🔥 shirt on #HardKnocks on @hbomax It's black, with a lion on it with blue eyes. I can't find it anywhere and I NEEEEEDD. HELP ME.
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CrüeZen21 🇺🇸
(@CZen21) reported
@NoSpinNews @hbomax No. Terrible movie scepter for the actor who played Elvis. That dude was spot on. Otherwise, skip this or wait until it’s very cheap.
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Wolfy
(@wolfyic) reported
@hbomax yo hbo, why isnt your website loading for me? i get an error saying ''website cant be reached'', my internet works fine, its just hbo max that doesnt even wanna open
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George Campbell
(@UnrealChaos030) reported
@IdiocracyCult @ladbible @hbomax Raised by Wolves was terrible and had terrible viewership numbers halfway through the first season.
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Michelle Jones, life long Democrat 🙅🏽♀️
(@MizJones602) reported
@OptimumHelp I'm unable to use my #AlticeOne sign in on @hbomax and @Showtime on all devices. Please help!
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amber
(@amberella06) reported
. @hbomax what is up with the app today? I've reset it several times throughout the day and it's still not working
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Marcos
(@misunMT) reported
@HBO @hbomax There is a language problem on @hbomax. French is totally absent, some movie even ain't in english.
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Haley
(@Haley_batwoman) reported
The way I would literally work for free @hbomax!! Literally do 18 hour days 7 days a week, if you guys would just go ahead and give us a couple more season of batwoman #savebatwoman #HBOMaxSaveBatwoman
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jeremy
(@HallockJeremy) reported
@hbomax This is one of the worst films I’ve ever seen.
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Maikel
(@maikelthedev) reported
@hbomax I struggle at times to understand Robert. He doesn't pronounce stuff properly sometimes which isn't helped by his voice being so deep and guttural. A more high-pitch voice could make bigger errors and still be understandable. #IndustryHBO
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kelseymartin
(@KelseyMartin101) reported
from
Los Angeles, California
What a terrible day. @hbomax took Harry Potter away!
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zeusy
(@Burgosleojr) reported
@hbomax trying to renew my subscription with the new promotional rate before I get charged. Any way you can help do the adjustment?
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Fresh7s
(@Fresh7s1) reported
Why does @hbomax have such bad frame rate issues? New and old content, tv shows and movies are running below 30fps and its terrible! Just the video. Audio is fine. Its not my connection. Hulu, disney+, prime, youtube all work fine with my same connection. Please fix! I use ps4
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