HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Susan O'shea
(@Susanshea14O) reported
@Cinesnark @hbomax I just cable my laptop to my TV, too much trouble otherwise. Also then my tv can’t spy on me.
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JDCowsert
(@jjayjay1975) reported
@hbomax @HBO @HBOPR why oh why can’t y’all get your app fixed? If it’s not constant ERROR messages, it’s constant episodes pausing, skipping, muting, fast forwarding, etc.. how does a mega conglomerate have such an undependable product? A product I pay for.
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Martin
(@MarTiLinK) reported
@HBOMaxHelp When are you going to fix the subtitles issue! They appear randomly on the screen in 3 or 4 lines! I have the latest Google Chromecast with Google tv! I'll wait a few days before unsubscribe
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Roy D. Griffin III
(@RDGriffinIII) reported
@HBOMaxHelp autoplay is not working and watched episodes are not being tracked on any platform.
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Tamirah. 👑🏁
(@Peep_MyTh0ughts) reported
Fix y’all damn app. @hbomax I’m tired of closing & reopening this **** 😒
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Pat Sponaugle
(@patman23) reported
@HBOMaxHelp Hey, I know there was a recent HBO Max update, but it is not working with my Samsung smart TV. I hope this can be corrected soon.
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BLACK LIVES MATTER
(@Ash_Thax) reported
When we know who #GossipGirl is, the basic premise of the show just doesn’t work. Can I get my $9.99 back @hbomax?
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Jason ⚪️
(@ThaRealExploit) reported
@HBOMaxHelp I need help I think someone hacked into my account
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Big Mf Bi$cuit
(@momoneyri) reported
@HBOMaxHelp I got the app on my TV & it doesnt have a error message just goes black and exits the app
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Kat Samuels
(@KatSamuels_) reported
Why is @hbomax the most expensive but the absolute worst
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Rachel 🌼
(@_RaeNicole_) reported
@hbomax dude yall GOT to fix your tv app it’s shocking how bad it is
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SuperMarketSlash
(@SprMrktSlsh) reported
@hbomax your app sucks!!! says i need to update but i can't click on the download button. I always have problems with this ****.
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Gavin Guidry (gid-dree)
(@gavinguidry) reported
Had to go through more than one rep to get it fixed, but I got it fixed. I really hope @hbomax takes steps to add login notifications and 2-step verification options.
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Hailey ⚡️
(@Hailey_Darling) reported
@HBOMaxHelp That being said, I’m tired of these ridiculous errors. I have version 50.30 installed on my PS5. What now HBO peeps? 🙄
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only_rosha
(@tamirea14) reported
@hbomax my hbo want work everytime I click on a movie it take me right back to the screen ✋🏽😭right when I was about to start watching the new gossip girl
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