HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonioFerdi88 AnthonyF (@AntonioFerdi88) reported

    @THR Very true. The top people at @wbpictures don’t have any idea about movies. They are indeed the worst studio ever and will lose huge talent as a result of this stupid decision. Even now it’s not too late #Warnermedia to reverse the decision. It’s a stupid dumb move to save @hbomax

  • teddybeareef chandler 🎄 (@teddybeareef) reported

    @hunters @HBO @hbomax HELP?????

  • Elizabeth5797 Elizabeth 🌲🏔️🌲 (@Elizabeth5797) reported

    @HBOMaxHelp I still need help I completed the steps in my Amazon Prime account, but it only shows me HBO content, not HBO Max, is it because of the device I use ?

  • KittenFox55 Kitty-catfox #SaveTrickmoon (@KittenFox55) reported

    @anthoonytsunami @HBOMaxHelp I'm a little worried they might just view something like that as spam, at least if it's done all at once. Plus I think maybe Their PR account would be more fitting the DM them on stuff like that, The Help account is for technical issues for the most part.

  • exceptionalnull exceptional null reference (@exceptionalnull) reported

    @whois4bel @hbomax What a waste of your ad dollars. I can't even get it here because Australia has the worst geo-licensing rules ever. I blame Murdoch.

  • YuYu_Kami Katherine Frein (@YuYu_Kami) reported

    @RoosterTeeth @hbomax I'm assuming that's December 10th and because Twitter is terrible you saw the mistake just as it posted and can't edit.

  • do_gg907 Nate Foster (@do_gg907) reported

    @hbomax Your app is totally ******* garbage. Slow and just shitty in general. Fix it @hbomax @HBO

  • ja_kakin Jake Akin (@ja_kakin) reported

    @amazon and @HBO... how do we get @hbomax to work on our 4K fire stick now? Seems we have to buy both as max won’t recognize any existing logins. Help please!!!

  • metsrulein2k Metsrulein2k (@metsrulein2k) reported

    @andysignore @Legendary @hbomax WB can always pivot back, never too late to fix a bad decision! haha

  • JonLopez88 Jonathan Lopez Izol (@JonLopez88) reported

    People will watch your work more if it’s streamed! No one wants to wait even longer or go to the theaters right now. @hbomax , good decision 🙌🏽👍🏽 ! #Warnermedia

  • DonnieB20907191 Donnie Brasco (@DonnieB20907191) reported

    @HBO @hbomax @Roku fix your greed problem so the rest of us don't have to deal with it.

  • CrimsonPrince26 👑TheAzulPrince🔱 #SaveThundercats2011 (@CrimsonPrince26) reported

    @cassidy1222 @hbomax I dunno. Spreading the word would help for starters. Since Thundercats Roar is dead at this point chances are higher that we can get Thundercats 2011 back.

  • rayfoglia1 Ray Foglia (@rayfoglia1) reported

    @HBOMaxHelp We have subscribed to HBONow thru YouTubeTV, but are unable to binge watch anything on HBO Max even tho we are paying for it thru YouTubeTV. When I access the HBOMax app on Prime, it knows who I am but still wants me to sign up again for it. Help please.

  • Wearesomuchbet1 Wearesomuchbetterthanthis (@Wearesomuchbet1) reported

    @hbomax @TMZ This franchise had possibilities! This sequel is the WORST! The writers are crap! Bringing Chris Pine back from the dead was the WORST decision! Wait for the DVD 📀! Don’t even bother streaming! Kristen Wiig as Cheetah 😲? SERIOUSLY! Com’ON!!

  • MetamorphicCry1 MetamorphicCrystals (@MetamorphicCry1) reported

    @ATT @hbomax @wbpictures Wanna see it bad & HBO won't let me. Botched streaming service release unavailable on the 2 largest platforms (Roku and Amazon). Corp employees got $ to do zero work & did a pitiful launch. Then they get mad a low subscriber numbers & have no one 2 blame but themselves #hbomax

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