HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MarsGuardian31 John Carter (@MarsGuardian31) reported

    @hbomax @HouseofDragon There is only one way to redeem Game of Thrones, a remake, redo, or some other fix to Season 8. Nothing more, nothing less

  • YouGotSnowd Stephanie Snowden (@YouGotSnowd) reported

    @hbomax I just constantly have performance issues with the app on my @SamsungUS TV— is there a known issue or workaround?

  • LifeInAFishbowl Danny 🇺🇸⚾️🍕🤪 (@LifeInAFishbowl) reported

    I drove through four areas that I had no service with @xfinitymobile cell service. Since changing to @ATT I have service everywhere I go. Xfinity can suck it. Worst cell service I’ve ever had in 15 years. Do not believe their lies. Thank God I’m gone, and I get @hbomax free!!!

  • TorpeyMichael Michael Torpey (@TorpeyMichael) reported

    @iso17 Sadly, no. I wish we were still doing it. Lots of people still need help. Tell @trutv or @hbomax they should order more episodes!

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    Does anyone use @hbomax on PS4? I can sign in via my computer browser just fine but every time I try with the PS4 it says the login/password is incorrect. But it’s not incorrect! I wanna watch Doom Patrol!!!

  • elizaalston Dr. Elizabeth Alston (@elizaalston) reported

    @HBOMaxHelp TCL Roku Tv. It’s still not working 24 hours later 🙄

  • AshAusp Ashley Auspelmyer (@AshAusp) reported

    @hbomax @HBOMaxHelp "Access All of HBOMax" button isn't working ... can't watch half the content ... How is this STILL an unresolved problem for so many customers?!

  • Eusebius64 Miko Dzagi 🇺🇸 🇷🇺 🇦🇲 (@Eusebius64) reported

    @succession @hbomax Perhaps you are right. But for sure this coming economic depression, which is expected to be worst than 1929, will not be televised! It will be brought to you LIVE!

  • budha5 budha bless (@budha5) reported

    @hbomax I’ll save ppl time white Males are the problem.

  • GoEcomania Mask and Vaxx please (@GoEcomania) reported

    @decider @hbomax I watched #15MinutesOfShame and it's a fascinating, thoughtful look at the issues beyond the hate and insults online. Stream it.

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    @hbomax It was working fine until they changed it so you couldn’t watch it with an amazon account anymore and had to get a regular hbomax account and now it won’t sign in to ps4 anymore.

  • AshAusp Ashley Auspelmyer (@AshAusp) reported

    @KinaCopaCabana @sofiacvila @HBOMaxHelp How did you finally fix the issue? It seems many of us are stuck...

  • goddess_g_g Queen (@goddess_g_g) reported

    @HBOMaxHelp I try using it on the Roku and it still isn’t working. If I try to stream it from my phone to the roku it won’t either it’s finicky. Idk what to try since the other streaming apps work well.

  • dos_mafia Dos Mafia (@dos_mafia) reported

    @HBOMaxHelp It’s on every show, they’re either behind or ahead or don’t appear at all. It’s on the Roku HBO Max app. They work fine on my phone and my Xbox but on Roku it’s where the issue happens.

  • SassyCassie520 Cassidy (@SassyCassie520) reported

    I’m thinking of watching Batman TAS, but the episodes are out of order, I wish @HBOMaxHelp would fix it.

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