HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Krissi Graham
(@itskrissixo) reported
@hbomax is having issues. 😡
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Dr. Mean Maria
(@mitchellscomet) reported
@hbomax Im a little frustrated...Im trying to watch a series from the beginning and what it is doing is instead of going from episode to episode in order it is jumping from episode I havent finished completely watching to episode I havent finished watching. How do I fix this?
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Sack O'Hammers™⚒🔥 #FullyVaxxed
(@reedsrx) reported
@hbomax Last night your app demanded an update on my 2017-18 Samsung Smart TV, but pressing the download button does nothing, just goes around in a circle and shows the same download screen. A search says many other subscribers having same problem. How to fix? No bypass option.
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Robert Hanson
(@dadip6) reported
Shout out to @hbomax, which was really easy to work with after I realized my account had been hijacked. Also your reminder to not reuse passwords for when your accounts inevitably get compromised!
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Unbreakable D 😷
(@angelspark197) reported
@hbomax This is just awful....why? Just why........
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Laurie
(@Mom235) reported
@AndJustLikeThat @hbomax This could have been so great, but instead there's the toxic treatment of Samantha's departure and then Carrie lets Big just die without so much as a call for help. What were you all thinking? #SucksandItsShitty
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Gavin
(@s7726) reported
@hbomax your Rick and Morty notifications and deep links are not working on Android. Just a loop through your website to the play store.
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Dr. DRB
(@drbthelifestyle) reported
@HBO @hbomax just terrible
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Meire Medeiros
(@MeireMedeiros10) reported
@markwahlberg @hbomax God help me, I'm desperate!
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praotes
(@praotesinvest) reported
@KristinDavis @AndJustLikeThat @hbomax stop messing with your face your looking like the joker, you were so beautiful and now you are looking horrible with so much plastic surgery fire him natural look is more beautiful than fake joker look.. your mouth is reaching your ears is so big now. you need help intervention
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♱*•° ☽ ⁰² 𝔞𝔯𝔦 🫀
(@LEEW0RSHIP) reported
@HBOMaxHelp help pls
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⚜️Woo Pig⚜️
(@beyoncealways18) reported
@hbomax wondering if y’all are hiring any software developers?? Maybe employ someone to develop an app that works? $15 a month for this **** to never work is highway robbery wouldn’t you agree
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Meire Medeiros
(@MeireMedeiros10) reported
@markwahlberg @hbomax Hi, my name is itameire Leopoldina de Medeiros, I live in Brazil, I have a business and it's hard to keep working, I have bank debts, labor debts, I'm desperate because I can't pay, please help me! help me please
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IG: @mrwarrenwillis_
(@mrwarrenwillis_) reported
@hbomax FIX THIS ****
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Jean
(@jmrxrn) reported
JC, the @hbomax app might just be the worst app out there. Watching a 30 min show will take at least an hour with the buffering, etc.
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