HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Funkdaddie360
(@Funkdaddie360) reported
@KISSman Same here DC is so terrible period. They have put all their efforts into Flash now and I guarantee it will be a flop. I wanted to see Batgirl. I have thoroughly enjoyed Titans watching it on @hbomax that's about the best series that DC has done well.
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Lil LV liftin Mom
(@angielover) reported
Ok so @CoxComm why can’t I sign into my @hbomax… oh yeah because you changed your signin procedure and ITS GLITCHING… do better
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mdlman
(@mdlman3) reported
Wow. @hbomax is terrible. Constant stalls and hiccups. Netflix? No problem. Hulu? No problem. Disney+? No problem. Appletv? No problem.
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Toonami Nation! #BLM #StopAsianHate
(@ToonamiFaith15) reported
@Jay_3085 @hbomax I never had a problem w/Kilar he just got dealt with a raw deal AT&T and some of the troublesome WarnerMedia execs gave him.
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NW
(@NW52231773) reported
@hbomax Thank goodness I’m a terrible joker with face paint to match @anacondainc
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jpmist
(@jpmistretta) reported
@carlquintanilla @ringer @hbomax The problem with all these are once you spend a month or two trolling thru their back catalog of stale shows and movies you wouldn’t watch when they came out, you’re left hoping for 1 or 2 series worth sitting thru after which you google “how to close . . .”
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Zach Byerly
(@ZachByerly) reported
@Apple @Ask_Spectrum @HBOMax tried everything but still can’t login on a mobile device. My fault or yours? Cause I’m gettin’ mad. Worst case scenario, I’ll drop my TV service, & go from there
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PÓnchÔT@CÔ
(@pOnchOtOcK) reported
@LemyWemy @adultswim @hbomax You're the one with the creepy mentality for reading that into the scene. Writers intended it to be nothing of the sort. Get help, buddy and stop virtue signaling for views.
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TapEnvy.US, LLC
(@TapEnvyUS) reported
We've had an issue playing various content on @HBOMaxHelp. Odd ones. No real sense why. Went through all the standard troubleshooting. Their final response? Disable features on the @AppleTV. Better idea #HBO. Just fix your app. Seriously. This is YOUR bug, not Apple's.
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Thee Tuck
(@thee_tuck6) reported
@hbomax having issues signing in with my student discount. I got signed out and can’t get back in
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Zach Byerly
(@ZachByerly) reported
@Ask_Spectrum Thank you for the prompt response. However, I do believe the problem lies w/ @hbomax or @AppleSupport Roku app still works
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His Royal Floppy
(@FloppyNopps) reported
Jfc @hbomax fix ur website and make it touch friendly ffs it's 2022
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TarkovDanDNB
(@TarkovDan) reported
@hbomax Its a very very poor movie, Baz is terrible.
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markcotton 🟥🟪🟩⬛️
(@markcotton) reported
@hbomax Having trouble connecting to HBO Max on LG TV. What’s up with that?
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TapEnvy.US, LLC
(@TapEnvyUS) reported
@HBOMaxHelp Several shows/videos don't play saying "Can't Play Title" with a random and long error ID. Sometimes resolves, usually doesn't. Seems like a common error. It's either your servers are overloaded (doubtful as other shows work) or bugs.
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