HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Bedsboy Ew, David! (@Bedsboy) reported

    @HBOMaxHelp I used to work with a guy called Stuart, who was always called Stu. Outlook habitually changed Stu to Stud. I managed to catch it every time, except once. Hey Stud

  • OldNo7Brand Willfully Informed 🇺🇸 (@OldNo7Brand) reported

    @hbomax ... Y'all need to get your act together. Your service is ridiculously unreliable and unstable. It works when it wants to and even then, sometimes it doesn't work at all. You could learn something from @netflix.

  • realChadKrause Chad Krause (@realChadKrause) reported

    @HBOMaxHelp As an intern, I deleted everyone’s permissions in a production database. Nobody could login to our system for a few hours This pesky WHERE clauses will get you Not a huge deal. **** happens Don’t take anything too seriously

  • reinabella Elsa (@reinabella) reported

    @HBOMaxHelp I once sent an email to over 500 people at work with the subject "*** Report"..... it was just supposed to be MS Report. :/

  • TWEETushar 2shaR ⏺️ (@TWEETushar) reported

    @Outlook @HBOMaxHelp "Are you sure you want to send this email?" might help.

  • HornetV2 Me So Hornet (@HornetV2) reported

    @HBOMaxHelp Could’ve been worse! I sent an email once to a client and I didn’t realize that my computer autocorrected a word to “naked”, and the context it was given on the sentence… yeah. She knew it was a mistake and laughed it off but that’s the most embarrassing work email I’ve sent!

  • AlexanderIvani2 Alexander Ivaniuk (@AlexanderIvani2) reported

    @HBOMaxHelp On my first job, I was writing a code manipulating files and accidentally executed rm -rf <project_path>, which got 3 months of my work removed in a second. Recovery tools did not help and I had to rewrite everything from scratch

  • Navarp Dr. Preston Bobo | ボボ (@Navarp) reported

    @HBOMaxHelp Dear intern, I once shipped a drum of gasoline as nonhazardous. This doesn't sound like a big deal, but in the hazardous waste world it is huge. I still have a problem telling > and < apart. We all make mistakes.

  • the_a_bomb94 Modernafied (@the_a_bomb94) reported

    Does anyone else’s @hbomax consistently crash their roku? Like. Every day I open this app I have to reset it over and over to get it to work. Reset as in unplug the roku sometimes cause I can’t even exit to the home screen. No other app does this.

  • xxFT13xx Sin:thetic Studios (@xxFT13xx) reported

    Hey @hbomax has anyone informed you yet of the massive amounts of error messages that pop up on the #PS4 app?

  • YourMomAndrea I wear bright colors to combat ennui (@YourMomAndrea) reported

    @HBOMaxHelp Still better than the "Your phone will no longer work on our network, buy a new one" email that business daddy sent out last year.

  • HenryBlakes Henry Blakes (@HenryBlakes) reported

    @HeidiWerosta @netflix @hbomax I'm back in. Seems they were having tech problems.

  • shi_bha shi bha (@shi_bha) reported

    @HBOMaxHelp Once a colleague at work went on vacation, setting up out of office replies to go to entire company. It was a long vacation. Then they took away our privileges to send messages to large groups lol

  • StevenJahn_ Steven Jahn (@StevenJahn_) reported

    @Scotty_McQ @hbomax @YouTubeTV It was an intern? They honestly threw a kid under the bus? If Canadians could use the app you'd be frustrated too. Amazing content; **** app that is getting worse. I've had to re-login over 30 times, far more if I didn't just give up and watch something else when it asks.

  • GingerOwlGirl Kimmy is ACE 🟣⚫️⚪️ (@GingerOwlGirl) reported

    @HBOMaxHelp Dear intern, I actually felt kind of special receiving the test email, like someone was checking in on me. Much better than getting a bill or snappy promotion from a site I don't even care about. Keep up the good work! You're gonna do amazing things.

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