HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • darlinurie grace || MCR BREAKDOWN (@darlinurie) reported

    @hbomax definitely buttons from our flag means death. he'll just hex my problems away 🥰

  • veroiskilling helena (@veroiskilling) reported

    @finlaydonovan @WestworldHBO @hbomax This is the worst season so far should get cancelled 😒

  • Kreditwize creditwise.crypto ⚡⚡⚡ (@Kreditwize) reported

    @Hoodlum420 @hbomax Same here @HBOMaxHelp please fix!

  • AddenoidalHonk You Enjoy Myself (@AddenoidalHonk) reported from Belgrade, Central Serbia

    @nypost Switch to @hbomax. Cancel @netflix. Their original programming is terrible.

  • AleccBracero Alecc Bracero 🇵🇷 (@AleccBracero) reported

    @MsPackyetti It seems to play okay on my iPhone but it’s awful on my Firestick. Get it together @hbomax !

  • kemu808 Kemu 🇺🇦 (@kemu808) reported

    .@hbomax Are you experiencing issues w your streaming service? I’ve been trying all day to access my account via AppleTV, but cannot connect. All other apps & streaming services are working fine, w except yours. Appreciate any info.

  • hjnPhilly Hector Negron (@hjnPhilly) reported

    @creativecrypto5 @HBOMaxHelp Same here. Seems to work fine on mobile app though. Web version and PS4/PS5 apps are a no-go.

  • crashbat38 Kyle #6 🇺🇸🏎🏒 (@crashbat38) reported

    @Kimberly_Austin @hbomax @Roku I got the same issue. The freezing happens across all streaming services and even happens during ads. This is so frustrating. The video pauses while the audio keeps going for about five seconds, then the video unfreezesband picks up where the audio is at.

  • goodmourningam Good Mourning AM (@goodmourningam) reported

    @hbomax fix The Matrix: Resurrections audio you dorks!

  • cyclopeanfart joe dungus (@cyclopeanfart) reported

    @hbomax You need to stop putting ads at the end of shows, it cuts off the ending. Fix that ****

  • VIZIOsupport VIZIO Support (@VIZIOsupport) reported

    @anotherlisap @hbomax Hi there! I'm very sorry to hear that you're having issues with your VIZIO device. Please send us a Direct Message and we can work to get that resolved!

  • Adrian39547542 banned 4 being too horny on main (@Adrian39547542) reported

    hey @hbomax can you fix the audio on matrix resurrection? When the characters talk it's super low and in Spanish.

  • farfetchedfate No to can't (@farfetchedfate) reported

    @HBOMaxHelp That did work!!! Tysm!

  • hwhite177 Hayley (@hwhite177) reported

    I am so glad i pay $10 a month for @hbomax not to work!!!!!

  • Glenn_OBX Glenn (@Glenn_OBX) reported

    Hey, @hbomax and @YouTubeTV ONE of you needs to fix your problems regarding my having to sign out of HBOMax and sign back in EVERY SINGLE MONTH just because I get it through YTV and HM can't remember that. And, stop blaming each other for the problem.

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