HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jess_mason87 Jess Mason (@jess_mason87) reported

    @hbomax I do not see #Degrassi streaming (in 🇨🇦) please help!

  • milledtime Dan M (@milledtime) reported

    @hbomax please fix your app for Vizio tvs. I can't even browse to the second row of comedy movies before it crashes. Playback is fine, it's just this menu system start flickering and eventually shuts the whole tv pff

  • DroidPlankton plankton droid (@DroidPlankton) reported

    @hbomax I’ve been in touch with support for >1 mo to get HBONow gift cards to work (they have no expiration date). The case has been with advanced support for 1 month with no resolution. No one is helping by phone or replying to emails - what’s left to do? Air grievances here?

  • nagger_w_swaggr Mumbo Jumbo (@nagger_w_swaggr) reported

    @HBO @hbomax HBO max is the worst streaming service I've ever had. Plus it was an incredible hassle to even get signed up when I should get it for free since I've had HBO for 30 years. Peacemaker was ok but nowhere near worth the hassle of this stream service.Disney+ was almost worse.Almost

  • mendozlk Mendozlk (@mendozlk) reported

    @HBOMaxHelp Are servers down? I can’t get HBO to play on MacBook but it’s working fine on other devices.

  • jess_mason87 Jess Mason (@jess_mason87) reported

    @hbomax I looked for this today, and cannot find it. Is it airing on HBO in Canada? Cause if not that’s just weird. @hbomax please help!!!

  • MsDHindley Donna Hindley (@MsDHindley) reported

    @cononeilluk @hbomax It doesn’t work in the UK 😩😩😩

  • Max_Hankins Max Hankins (@Max_Hankins) reported

    @GameTheoryHBO @bomani_jones @hbomax This is maybe the worst monologue I’ve ever seen. The fact that this is allowed to be aired is disgusting

  • darth_panic Mx. Crain (@darth_panic) reported

    @HBOMaxHelp My router wouldn't pick your apps/website specifically to be the only thing that doesn't load. Maybe you should fix your servers. That'd be actually helpful.

  • i_ilaisa Ilaisa Koaneti (@i_ilaisa) reported

    @cononeilluk @hbomax Izzy is the worst 😡

  • chimneysgum ro; 1/2 of rory ★ | ofmd spoilers (@chimneysgum) reported

    @hbomax if you dont renew this show expect an invitation to my funeral, because i will die from a broken heart

  • coldandabsurd Holly (@coldandabsurd) reported

    @HBOMaxHelp Hello- I did these, and tried again, the subtitles still appear to be missing from episode 1, but seem to be present on episode 2 (as well as two other random movies I chose on the app). So it may be an issue with that episode but moving forward I should have subtitles. Thanks!

  • jorrrdo Jordo 🥃 (@jorrrdo) reported

    @HBOMaxHelp this is the 2nd day in a row that on both of my fire sticks the Hbo max app hasn’t worked. Is there an outage?!

  • FuadRamses2 Fuad Ramses (@FuadRamses2) reported

    @HBOMaxHelp @MTM130 I’m having this problem too. No subtitles for Drive My Car in the app via Xfinity cable box or mobile app on my phone

  • IMD_001 bababooey (@IMD_001) reported

    @dcumoviepage @TheAcademy @hbomax Snyder makes awful movies

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