HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Ender
(@AlexandraLEnder) reported
@HBOMaxHelp Hi - so I’m supposed to be using an account through AT&T, however HBO is telling us that our subscription is expired. Then I went to login through AT&T again and I think it somehow got me into my old account. Can you help me identify which email address / accounts are which?
-
Brandon James San Miguel
(@BrandonJamesS18) reported
@FionaNova @hbomax @IfyNwadiwe All the links won’t work for some reason ?
-
Cristian
(@Cristian11_SM) reported
@JohnCena @hbomax @DCpeacemaker I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏
-
J Mordin Wayne-Alenko 💖💛💙
(@MordinWayne) reported
@canapp98 @hbomax Y’all better fix this when Degrassi come on. Imma get nasty if y’all don’t get your **** together
-
Sarah Jeanne
(@Sarah_Jeanne94) reported
So now that Degrassi is coming to @hbomax can we talk about how Emma is the worst?
-
Cristian
(@Cristian11_SM) reported
@JamesGunn @JohnCena @hbomax I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏
-
do better
(@aquarih03) reported
@HBOMaxHelp hbo isn’t working for me & I have no Internet issues?
-
Hussein 🇱🇧(🇳🇬)
(@FCBHuss) reported
@JohnCena @hbomax @DCpeacemaker I was given a invisibility cloak by my grandfather, but it was stolen in 2013. After investigating this issue I have come to the conclusion it was John Cena. Thats why he was invisible ever since 2013. SHAME ON YOU CENA
-
KS
(@KobeSpurlock) reported
@hbomax @DCpeacemaker I know yall are doing this because its your job to market it but goddamn please dont renew this god awful dispicable embarressment of a show
-
Brandon James San Miguel
(@BrandonJamesS18) reported
@FionaNova @hbomax @IfyNwadiwe Might be my phone wifi end , if it isn’t site issue
-
hi my name is CJ
(@ItsCorrie) reported
@hbomax Anything thing: If you thought Degrassi had problem and issues back then ha These new kids are about to go through hell
-
Cristian
(@Cristian11_SM) reported
@JohnCena @DCpeacemaker @hbomax I know that there is someone who can help us, please beg you, you are urgent, it is an emergency, my grandmother needs to be operated on and we can't pay for the operation, please help 😭🙏🙏🙏 We need $32,000, please beg you 😭🙏
-
TetTet
(@TetraVaal0) reported
@JamesGunn not gonna lie, I’m pretty annoyed that Peacemaker is not available in 4K/HDR. This is becoming an ongoing issue for @hbomax For a subscription service charging as much as they do, the fact they only keep offering shittily compressed 1080p encodes is annoying.
-
JacksMom61120
(@MaddysMom4209) reported
@AndJustLikeThat @hbomax Quite honestly the writers STILL AREN'T speaking for Carrie. I mean she's always been a bit self-centered but making death jokes about Big,not standing up for herself w/Che and not trying to work things out with Samantha but obsessively stalking Natasha. THAT'S NOT CARRIE!
-
Jodi S
(@jodirn60) reported
from
Henderson, Nevada
@hbomax The app on TV and my phone are not working