HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Portland, OR 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
Holden, ME 1
Aurora, IL 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanLucConnery Sir Jean Luc Connery, FIREBALL IGG (@JeanLucConnery) reported

    @dunemovie @hbomax This Dune is a terrible, limping hand puppet struggling to meet Lynch’s script points only in a FAR, far less interesting manner. Part 1 made me queasy and part 2 will never get near me.

  • tweettertoni Toni Bright is Covid Free! Vaccinate! (@tweettertoni) reported from San Jose, California

    @dunemovie @hbomax I hope the servers a @hbomax don't crash at 6PM EDT/3PM PDT!

  • HallieVasquez11 HallieVasquez (@HallieVasquez11) reported

    @hbomax Who will help me with advice?

  • Briancfrench Brian French (@Briancfrench) reported

    Hey, @hbomax why did a get an email from @mybellalogica saying my account and login information was on her newly Purchased Roku? Please explain and are you trying to fix this issue?

  • _xcamilli LilB 🐝 (@_xcamilli) reported

    Can’t watch ready player one bc of a distortion issue on @HBOMaxHelp app and I’m so upset. It looks like it’s in a fish eye lens.

  • CrowleyMonster Richard Crowley (@CrowleyMonster) reported

    @hbomax If you want to add 2 buttons on Apple TV to select between HBO only or HBO MAX, how about making them work?

  • WonderWoman8223 Wonder Woman Animated Fan (@WonderWoman8223) reported

    @dnrsd @hbomax I agree, Gal was terrible in all her performances as WW

  • realmilancurcic Milan Curcic (@realmilancurcic) reported

    Will @hbomax crash tonight?

  • VenomHawkeye ΩAlex KingΩ #RestoreTheSnyderVerse (@VenomHawkeye) reported

    Hey @hbomax why ******** is HBO Max not working on PS4 and PC I need my Titans season finale and the new episode of Doom Patrol

  • Socrateaser3 Socrateaser (@Socrateaser3) reported

    @hbomax That movie was terrible

  • Marvel23176081 Marvelman (@Marvel23176081) reported

    @vitinliberation @hbomax I would love to help in some way, but right now season 4 is unavailable in Canada so there is as of yet no way for me to support the show. I hope that changes soon!

  • ajhanee09 swankoween 🎃 (@ajhanee09) reported

    @HBOMaxHelp y'all got the worst app and will not fix it cause y'all think it's okay cause y'all got the best movies and same day drop. Fix the damn app

  • cocobenson_ ♥ Coco Benson ♥ (@cocobenson_) reported

    @hbomax @kendricklamar Good kid. m.A.A.d city limited series! Make it happen. Make it work. It will be amazing!!!!!!!! The story has already been told. Let’s gooooo.

  • declue_ryan Ryan DeClue (@declue_ryan) reported

    Season 3 of #DoomPatrol was just AWFUL. Slow, boring, irrelevant storyline. 99% filler, and I’m no longer hungry for more. #GetWokeGoBroke @hbomax Stop pushing the female empowerment characters. You’ve now ruined them and made them unlikable.

  • sun_drona #######Ⓥ (@sun_drona) reported

    @succession @hbomax I’m curious what others think but I think the worst person (character) is Siobhan.

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