HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelleyCara Shelley (@ShelleyCara) reported

    I’m thing @hbomax is gonna crash tonight #FriendsTheReunion

  • blawrenceATL Brian Lawrence (@blawrenceATL) reported

    Trying to watch the Friends Reunion on HBO Max, but it won’t play. When will @hbomax fix their issues with Samsung TVs? We even unplugged the TV to see if that would work. At this point, it’s time to cancel the subscription. Very disappointed!

  • grayghost84 ghost (@grayghost84) reported

    @hbomax #SuckItWarnerBrothers y’all the worst

  • ShelleyCara Shelley (@ShelleyCara) reported

    I’m thing @hbomax is gonna crash tonight #FriendsTheReunion #FRIENDSREUNION

  • andydmurphy Andy Mürphy (@andydmurphy) reported

    The One Where The @hbomax App Doesn’t Work 🙃

  • Kristin_Foil Kristin (@Kristin_Foil) reported

    @HBOMaxHelp Hi! I can't seem to make a new subscription account either via computer or mobile direct through HBO max. Need some help please!

  • ShirleyKempf2 ctrygal (@ShirleyKempf2) reported

    @hbomax I don't like being limited. That is my worst nightmare. Let's go....#HBOMaxForTheFans!

  • Lobo51302769 Lobo🌻🌊🍺🐈🐕 (@Lobo51302769) reported

    @HBOMaxHelp Ive only watched on sony smart tv hulu. The count down for the next episode starts at 8 seconds when there is like 15 left in the one your watching. No issues with other hulu shows not sure about max.

  • jazonuxlay Jason (@jazonuxlay) reported

    @hbomax You people need to make an app for LG tv's sticking to samsung only is a mistake,while your at it fix your samsung app its horrible and locks up on people all the time especially at prime time.

  • MagnoliaofSteel alison (@MagnoliaofSteel) reported

    @HBOMaxHelp I’m still having the problem

  • JeremyJazz1 Joremy Jazz 🍥 (@JeremyJazz1) reported

    @hbomax your user interface is terrible. It’s so annoying to navigate. There is no option more episodes once you click on one. You can’t choose a different episode from the recent/continue watching menu.

  • SnyderFan7 Jason Todd (@SnyderFan7) reported

    @WarnerMedia @hbomax Shut your mouth and get to work #SuckItWarnerBrothers

  • hussey909 husseymang (@hussey909) reported

    Does the @hbomax app work on anyones tvs or firesticks? it only works with the website, everything is so damn slow

  • bastard_jazz TheJazzBastard (@bastard_jazz) reported

    @hbomax Fix the ******* Gomorrah subtitles!

  • KatyushaZ83 Katie (@KatyushaZ83) reported

    @HBOMaxHelp trying to stream friends reunion and when I hit play it gives an error message "title not available". Please help. Thank you

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