HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 1 |
| Omaha, NE | 1 |
| Birmingham, England | 1 |
| Schongau, Bavaria | 1 |
| Hollywood, FL | 1 |
| Bellevue, NE | 1 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Brittany | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Oklahoma City, OK | 2 |
| Denver, CO | 1 |
| Queens, NY | 2 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
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RubenOnRodeo (@RubenOnRodeo) reported@aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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EllyButt 🏴🇺🇦🇪🇺 (@WotBuwcheeks) reported@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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Darthlord (@darthlord70160) reported@patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Sasha | Gen 10 HYPE (@Sasha_Arilda) reported@hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen
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Ed McConahy (@edm272) reported@aaronrift @nodqdotcom @hbomax It’s been terrible. What are you watching it on? Found a fix for Apple TV 4K for anyone on there. Turn off hdr in your settings. Go to settings, video audio, click format, then switch from 4k hdr to 4k sdr
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Super Mutant 2099 (@SuperMutant2099) reported@hbomaxhelp Having issues watching AEW on more then one device.
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T.C. (@bestbatmachine) reported@hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
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Thrillhouse (@Thrillhouse198x) reported@AEW @hbomax are we going to fix the huge audio delay for #AEWrevolution or no
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OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported@hbomax Please fix your issues. I just wasted $40 on a PPV that will not load Just a spinning circle. Absolute garbage. You could take some notes from Netflix.
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star (@piningmygrove) reported@hbomax his legs are so long help