HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Oklahoma City, OK | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Lancaster
(@RobinLancaster) reported
from
Clemmons West, North Carolina
@hbomax the sound has gone haywire on my Sony Chromecast tv, multiple shows I hear in either Spanish or English audio description, all shows are set for English original. I do not have this issue with the app on my iPhone.
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Malcolm Reynolds
(@Ugthar) reported
@PortCityTexan @HBOMaxHelp It's not all the time, but it happens a lot. I wasn't going to do anything about it until I saw on reddit on the HBOMAX subreddit that a lot of people are having issues with the app and figured it would be worth reporting so they know it's an issue and can work on it.
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€rit 🌈 vanessa kirby supremacy
(@waaykeen) reported
@HBOMaxHelp I can’t get any of the shows to work , when I click on them it just returns to the original page
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EXC
(@realericc_) reported
@hbomax fix ur servers this **** slower than a mf
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Haylee
(@TheHayleeColon) reported
@hbomax had anyone mentioned to you that your apps functionality are terrible... they crash and just don’t work! So incredibly frustrating!
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matt Armstrong
(@battlebot) reported
@HBOMaxHelp No error messages, and it happens with all content.
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Malibu Storm
(@MalibuStorm) reported
@HBOMaxHelp still having trouble playing any and ALL shows on Roku stick. I uninstalled and reinstalled and still nothing! This has been going on for a week now
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Daryle Ward Fan
(@DaryleWard) reported
@chrisbrazen @HBOMaxHelp @aforssell Not for me. I can recreate the problem
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𝔥𝔬𝔱𝔱𝔦𝔢
(@prettystonerboy) reported
can we talk about how glitchy @hbomax is? can y'all fix your app?
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Eric F. Schetley
(@eschetley) reported
@HBOMaxHelp I've a NVidia Shield (2017), and the volume controls on the remote don't work. The app (and only in the HBOMax app) thinks it needs an IR Blaster & doesn't work. Also, the volume is about 10 times louder in it than in any other app. Ideas? Suggestions?
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PUL LNDRY+
(@paullandry) reported
Hey @HBOMax, what the “F” did you do to your @AppleTV app? The new update is practically UNUSABLE. Please — PLEASE — roll back the most recent changes so that we can rewind and fast forward. Please.
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Elio & Linda
(@westerosorg) reported
@atay87 @HBO @hbomax The press is confused by the fact that FIRE AND BLOOD the book starts 300 years prior to the novels, and seems to assume the Dance is from that period. A common problem, but not reflective of the show.
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StipularSiren36
(@SSiren36) reported
@BebeRexha @hbomax How bout a concert so I can take leave and get off work for a week
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Cole Solomon
(@coleworld93) reported
@hbomax Yall take money from MILLIONS of people and you still can't invest that into making your app work. In an hour long episode, it crashes AT LEAST 4-5 times. GO didn't have these problems WTF happened? Oh ya I know yall just care about money and not actually providing a good product
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Invincible Summer Gear
(@nInvncbleSummer) reported
@hbomax yesterday and today your stream stops about 10 minutes before the end of Hacks. Please fix
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