HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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mitzy
(@biIIskarsgrds) reported
@dtubin @ElderheartLibra @hbomax their issue is not that they dont understand - they just hate serbia and serbs
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Dejan Strbad
(@dstrbad) reported
aaand the worst app award goes to @hbomax @HBOMaxHelp merge of hbogo is total failure, lost subscription, hbomax is even worse, not working on multiple devices. @netflix can teach you guys a lot!
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xy
(@xyz59413693) reported
@getFANDOM @hbomax Gunna have to do a little work on the prosthetics. Looked pretty wonky in some scenes. Like the picture on the right.
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Üst Kattaki Zenci
(@KucukEnisten) reported
@InsideHBOMax @hbomax @WarnerMedia ideal issue in NL :( :( : ( :( :( very bad first impression
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Haddi Amelia Njie
(@hhoneyAmelia) reported
@hbomax ‘s app is the most terrible!!Please hire someone to redo your site ASAP
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Nes
(@_Guppie_) reported
@NederlandseOrde @hbomaxnl @hbomax No, I’m not entirely new to technology or technical problems, our system is running properly. There is no VPN, all systems were restarted and I went through all the motions. If it was only me, then yes, I would ask myself how come I’m the only one.
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Moondoggie ☮️🕊️✌️☯️🧘❤️⚽📽️📺📚🎵🐕
(@MoondogRick2) reported
@Sxottlan @hbomax That's weird. But I didn't even get that. No subtitles at all, even though they work fine on everything else.
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Matt Robinson
(@mattrobinson849) reported
@HBOMaxHelp Hey, is there a reason why you can't fix the app's problems? It has been buggy ever since you launched. I've had HBO for decades.. and I just canceled - no more. Hopefully, Discover does a better job at running HBO than AT&T.
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highcastle
(@NYDeliveryGuy) reported
@hbomax so i cant watch the last 20 minutes of drive my car because your captions dont work? Wth??
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bogdan vulpan 🍥
(@bskyguy) reported
guys, @hbomax you gotta update that #PS5 app because the quality really is bad. no 4K and even the full hd titles look like they're streaming at 720p. (and my connection speed is at +468 mb/s and wired)
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🏳️🌈 BustedBrian 🏳️🌈
(@BustedBrian25) reported
Is it okay to call out @paramountplus awful coding for downloads on their app? It never works and you have to have an internet connection to open the app same with @hbomax. @netflix recognizes you are offline and then takes you to you download with ease. #streamingwars
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SnugglyHanna
(@HannaSnuggly) reported
@HBOMaxHelp You're not listening look at all of the people since last year that have the same problem I'm on HBO Max on demand on the Cox's contour Box it's set to English but it's playing in Spanish there is no other options it even says you cannot change the options when you go into sap.
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Charlene Nguyen
(@charnguyen) reported
@hbomax trying to redeem my 3 month free YouTube trial offer I just received via email. When I sign in it only shows 1 month. Can you assist?
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Gustavo Magalhaes
(@luizg_magalhaes) reported
@HBOMaxHelp @alvincrespo I’m also having the same issue since last week on my Xbox series X. Signed out, deleted the app, reinstalled and signed back in. The same issue remains. What’s the next step?
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Tom
(@tomxairey) reported
@DCComics @hbomax Worst thing about HBO Max is limited availability. Still can’t watch Peacemaker in the UK without finding a dodgy website
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