HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Buffalo, NY 2
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SteelRalmuto Stetson Ralmuto (@SteelRalmuto) reported

    I wanna watch @euphoriaHBO so bad, but I don’t have a @hbomax subscription.. anyone tryna gimme their login? Lol

  • thebclang Bethany Chobanian Lang (@thebclang) reported

    I know it’s a cliche to complain about this on here but MY GOODNESS the @hbomax app is awful

  • jjammerss James Jeffrey (@jjammerss) reported

    @HBOMaxHelp Problem was on: *Apple TV and 3.1 soundbar *Different Apple TV and 5.1 receiver/speakers *LG TV app running to 5.1 receiver via ARC

  • cyshift cyshift (@cyshift) reported

    @HBOMaxHelp @FoxTConner Many people are having this same issue

  • MariaRu85087108 MariaRussell (@MariaRu85087108) reported

    @hbomax I’m so glad February is the shortest month. It’s the worst month of the year! Long dreary nights and freezing days. I live in Colorado. We used to travel south in Feb, but I still don’t want my older husband on an airplane these days. Feb. Is half over now, thank God!

  • planboy davidweaver (@planboy) reported

    The @hbomax app is the worst. Full stop.

  • Mara____x Mara underscore x (She/her) (@Mara____x) reported

    @hbomax please fix the app. It’s broken again 😞

  • Sneha61988116 sneha(taylor's version) (@Sneha61988116) reported

    @hbomax @anguscloud @maudeapatow if you do anything to my boy fez we're gonna have a problem

  • simplerusername Ashley (@simplerusername) reported

    @HBOMaxHelp No problem. Please also consider doing the most obvious thing in the world and giving people the option of not having annoying junk pop up on screen the moment the movie or show they're watching comes to an end. It's profoundly annoying.

  • CoolItSilky S I L K Y (@CoolItSilky) reported

    .@hbomax @HBOMaxHelp Why does Gomorrah keep changing itself from Italian to the English dubbed version when I start watching a new episode? This happens on my android tv app. I usually have to go to the mobile app and change it to Italian from the title screen for it to work.

  • naftabella Winter ❄️☃️❄️ (@naftabella) reported

    HBO Max is pushing out QUALITY shows. Everyone needs to pay attention! @hbomax

  • gotham_god Logan (@gotham_god) reported

    @hbomax @HBOMaxHelp Every time I keep relaunching Jujutsu Kaisen it switches over to English rather than Japanese, and even when I change it back it plays in English. Is there something I’m missing? How do I fix this?

  • miksobrado Mik Sobrado 💚 (@miksobrado) reported

    @swagnat1 @DCComics @hbomax God help us all

  • tomcoates Tom Coates (@tomcoates) reported

    @HBOMaxHelp Various people on those lists have already said they’re reported it to customer support. And you sort of still haven’t fixed it, so maybe rather than getting me to refile it again, maybe just tell your guys that it’s a real problem and they should fix it?

  • BrownsCity Not fond of fascists (@BrownsCity) reported

    @HBO @hbomax Just googled him. Too terrible what he went through and what his fellow prisoners endured.

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