HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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this seems bad
(@MDRobG) reported
@PiaGlenn @HBO @hbomax Ol big brain over here needs me to spell it out for her! You're not a comedian. Clearly, you don't understand comedy. Unqualified. Loud anyway. Biles needs no help. Nor does Che. But ur boldly claiming to know what's in his heart, I abhor arrogance, and it's spilling out of you.
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PSmith
(@Prysmith) reported
@HBO @hbomax I will continue to watch #The White Lotus until the series ends despite the fact that I have trouble recalling any show where the lead characters are so unappealing. I am just curious if a moment will come when it justifies all the hype it has received.
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Melissa M.
(@melissa_artemis) reported
I just had to reboot my roku, @hbomax . It's not my device, it's not my internet, it's your app; which is the only one I have a problem with.
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John Schneider
(@sfJohn__c) reported
@HBO @hbomax !!! Yes please !!! ps your website has a broken episode link leading to a 404. Just saying.
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Carol Anne Hartman
(@caphotog) reported
@hbomax HALP! The app won’t play anything. And crashes every time we try to access Account. Followed all of the suggested steps and no help. Family movie night is sucking right now.
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Melissa M.
(@melissa_artemis) reported
I'm attempting to watch again for the 4th consecutive try and it's still freezing. Audio, no video. Black screen. @hbomax, do better. Please. Fix your app, find a new developer. Do something.
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Ramius
(@capt_ramious) reported
@roomaline @HBOMaxHelp Same exact issue
-
Valerie Cherish Stan
(@sherees_joggers) reported
@shangchunson @nbcsnl @hbomax He is the worst.
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Michael
(@MikeAndTheMouse) reported
@HBOMaxHelp - What the heck is going on with your service? I can’t seem to get anybody to respond to me to help me. Only to acknowledge that you received my message. I am paying for a service that I cannot use. Please, somebody message me and let’s get this fixed.
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Chrissy Fitzgerald
(@ItsChrissyFitzy) reported
from
San Diego, California
@salvia011235 @HBOMaxHelp HBO Max is the only app I have issues with on Roku! The rest work just fine!
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Robert Montgomery
(@oldskoolpervert) reported
Is anyone else having trouble with @hbomax ? Today all of my profiles and shows were deleted and access was turned off.
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deng yalan rights
(@shangchunson) reported
@sherees_joggers @nbcsnl @hbomax i started disliking him a LONG time ago when he said that a journalist (who gave a bad review of his standup) committed **********. you can be mad that someone doesn’t like your work, but why would you ever retaliate in that way? and he always harps on another writer for
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Min. Patrick King
(@PKing43081) reported
@HBO @hbomax The characters are engaging, @natasharothwell is brilliant, Steve Zahn & Jennifer Coolidge pretty, pretty pretty good. The hotel manager, creep, good work so far, the fact that I don’t like him, good acting.
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Gabriela Brumbaugh
(@gabybrumbaugh) reported
@hbomax can you please fix your terrible app!!!
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Cristhian
(@CrisHN19) reported
@hbomax i need some help please