HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Shadowkept
(@Shadowkept) reported
@euphoriaHBO @hbomax This looks awful.
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Ronald Locke JR
(@freewillagain) reported
It was ok #Matrix @hbomax it's a coercion of the matrix foreshadowing by the robots trying to secure the problem by following "Three Laws of Robotics" sometimes we over think obvious outside is best when you were born within the matrix foreshadowing the timeline
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Robyn
(@FollowTheRobyn) reported
@hbomax What is an email to contact you on? I am geoblocked despite being in Andorra - I can’t even access the contact page. You’ve taken my money and given me no ability to message directly. Please help!
-
Ogman
(@Ogman) reported
@hbomax How many years does it take to develop a Roku channel that actually works? Apparently if you are HBO, at least a century. Fix your POS channel already!
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Christian Loven
(@ClovenDoof) reported
@HBOMaxHelp Hey, I moved overseas and I can't log into my account to cancel my subscription. It's been months I've been paying and getting no service. Help.
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⭐️ GioJo ⭐️ villain arc
(@GioJo_cato) reported
@BasitAhmad_ @hbomax @wbpictures Nah, it was awful
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Jay Lundgreen
(@jaylundgreen) reported
@damnjwhatyousay @hbomax The best fix is to pay for the subscription, but just download everything from bittorrent.
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xoxo, SweetMa 🦌
(@Marlon_MMarques) reported
@FarisMD16 @hbomax They need fix the app before
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Stian Pentha
(@spentha) reported
@HBOMaxHelp on my Android tv dolby vision content does not play properly. Screen goes black and picture comes back, along with dolby vision logo. No such issues on Netflix, so I assume the issue is not with my tv set. Tv is a Sony.
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fitz
(@hamgburgler) reported
@TheMatrixMovie @hbomax Please. Never make another Matrix movie ever again. This was awful.
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Robyn
(@FollowTheRobyn) reported
@hbomax What is an email to contact you on? I am geoblocked despite being in Andorra - I can’t even access the contact page. You’ve taken my money and given me no ability to message directly. Please help!
-
Nikke Nakkerton
(@nakkerton_nikke) reported
@hbomax @hbomax your app has terrible user experince 1. App freezes randomly to different menus. Only loading circle is rotating. This happens every time I use the app and wont recover until restart of app. 2. Text size is too small, cant change size Platform: samsung tv 2017
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1lovelyladyC
(@1lovelyladyC) reported
@itzwhatevaj0e @hbomax Man. That app is so damn terrible. I don't even waste my time anymore.
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Ryan Toenies
(@toenies) reported
@ATT for those of us paying for unlimited plans that include @hbomax can you please resolve the login issue? How long does this take … it’s over a week old now?!
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Bryan Lee
(@bigleechew) reported
@hbomax you really need to work on your app. Trying to watch new Matrix. The movie just keeps flickering back forth better Dolby and regular HD. Pulling 60down and 60 up so not my internet.