HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryAlms Henry Alms 🧢 (@HenryAlms) reported

    @HBOMaxHelp Dear intern, As an intern, I managed to “delete” our company’s intranet serving 10k+ employees. Easily restored, but much like others are saying, exposed a flaw that was quickly fixed. Fixing problems through failure. Never fun, always important.

  • Shea_Civil Shea Savage (@Shea_Civil) reported

    Please, please @hbomax could you PLEASE fix your subtitles so they actually sync with the dialogue? Jesus christ.

  • Rfoster12281 Bobby Foster (@Rfoster12281) reported

    @hbomaxmovies @hbomax Its the 3rd week in a row that I'm not able to watch Real Time with Bill Maher due to error 905 when I try to cast it to chromecast. I wasn't able to watch John Oliver ether. These are the only 2 shows I watch regularly. I have now canceled my subscription. Truly disappointed.

  • queen__lis Capricorn Goddess ♑️ (@queen__lis) reported

    @missxochantel @hbomax Gurl only way I can get it to work is if I use the app on my phone and then stream it to tv 🙄 it’s annoying

  • fxloya Frank Loya (@fxloya) reported

    @HBOMaxHelp I can’t get HBOMax to work on my Roku-connected TV since renewing my subscription thru iTunes. After doing all the suggested fixes, it still shows my expired account info when I had originally subscribed for a trial through Spectrum. What’s the issue?

  • ShelbyKStewart Shelby Kent-Stewart ™ (@ShelbyKStewart) reported

    @HBOMaxHelp @HlaoRoo Dear Intern: My first day on a job, I was in an elevator when a nice-looking man smiled and said, "Your face belongs on a cathedral." Without missing a beat, I replied, "If comparing me to a gargoyle is the best pick-up line you've got, it needs work." Yep, the CEO.

  • SlappyJack SlappyJack (@SlappyJack) reported

    @HBOMaxHelp Dear Intern, Back in the early days of then internet we called out colocation facility to have them reboot our servers. They screwed up and rebooted all of eBay instead. You'll be fine.

  • aeleon9995 Laurel Lemee (@aeleon9995) reported

    @HBOMaxHelp been having slit of issues within the past week watching Doom Patrol. HBO Mac app through Roku extremely glitchy... pretty much unwatchable

  • Av8tarSt8 Faygo Bender (@Av8tarSt8) reported

    @hbomax you guys need to address the constant crashing issues on your xbox app

  • Rfoster12281 Bobby Foster (@Rfoster12281) reported

    @hbomax Its the 3rd week in a row that I'm not able to watch Real Time with Bill Maher due to error 905 when I try to cast it to chromecast. I wasn't able to watch John Oliver ether. These are the only 2 shows I watch regularly. I have now canceled my subscription. Truly disappointed.

  • TaleraRis TaleraRistain (@TaleraRis) reported

    @SaffiEriksdottr @Caissie @HBOMaxHelp Ah the joys of being a female in the IT world. Though even the nosiest bosses don't want to know why you're off after "Female issues".

  • nayana_gor Naya Says Catch These Hands (@nayana_gor) reported

    @MattLange @daenney @HBOMaxHelp That's not my fault, bud. I get how you feel, but I'm not gonna let you and you're Twitter stans make me feel bad about the way I consume my media. If you and other artists have a problem, YOU need to do something about it.

  • afkbee afkbee 🇵🇷 (@afkbee) reported

    @HBOMaxHelp My first job out of college I deployed code to the wrong environment and left hundreds of ppl without access to their health insurance info online. I cried in the bathroom and asked for help, I wasn’t fired and we laughed but I was scared like never before

  • MicheleRivaCode λ . Michele Riva (@MicheleRivaCode) reported

    @ramseybaluch @hbomax @ViacomCBS As I always say, any production problem is a senior/management problem

  • Hubb2424 SUPERSTEEL (@Hubb2424) reported

    @hbomax is there a service interruption? Im signed in an select a show and it takes me to the sign in screen to sign in again over and over.

Map Check Current Status