HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MajinDeadite102 Alexander Gonzales (@MajinDeadite102) reported

    @GiteshPandya @deadite101 3 things at play: the horrible opening is MOSTLY the pandemic. But the pandemic does not really account for such a bad drop, after all, lower opening should equal lower drop. @hbomax factor. The little acknowledged issue? It appeals to NO ONE. Not dc fans or GA. B+ Cinemascore

  • k_archantae an event planner (@k_archantae) reported

    @hbomax why are the rewind & fast forward features on your app so terrible? consistently terrible.

  • joe_tub Hot Tub Joe (@joe_tub) reported

    @hbomax I do not understand how you guys can be making so much money and still have an app that crashes and is full of bugs on EVERY platform. Wanna pause the movie? Crash. Wanna rewind? Crash. Wanna fast forward through a scene? Crash. Fix your apps.

  • cahriis you know me (@cahriis) reported

    @HBOmax and @Hulu have the worst apps/websites bruh, I be ready to throw my phone like 20x a day!! FIX YALL **** MANNNNNN

  • SaraACallahan Sara Callahan (@SaraACallahan) reported

    Came here just to say @hbomax has the best programming and the absolute worst app.

  • Gil2G Gil2G (@Gil2G) reported

    @DavidAyerMovies I can’t understand what the issue is if you have the cut all finished and the outcry to watch it just let people see it come on. @wbpictures @hbomax #relasetheayercut

  • dilribeiro DilRibeiro (at🏡🏳️‍🌈🎧) (@dilribeiro) reported

    @GoMadXD @EudesRJ @hbomax Well, I’d agree with you If the app was good! But it’s terrible!

  • redvalkyrie33 Red Valkyrie (@redvalkyrie33) reported

    @hbomax why is your app so #buggy ! It’s 2021. #comeonman your app should work not kick out viewers every time you add content. Don’t you test this?

  • carrubjo8 JoJo (@carrubjo8) reported

    @HBO @hbomax One of the worst shows HBO has ever put out

  • kidlightyear khylen (@kidlightyear) reported

    Also, I see what yall are talking about regarding the @hbomax rewind feature needing some work. I have tried to rewatch moments of #TheWhiteLotus and the player for some reason is giving me attitude.

  • joe_looby96 Joe Looby (@joe_looby96) reported

    @_Alex_Moran_ @hbomax Disney+ is the same way. The apps crash and buffer all the time but pirate sites work perfect so wtf are they messing up

  • TheIsabellaWay Isabella Way 🥠 (@TheIsabellaWay) reported

    How do I get @hbomax to work again on my tv w/ @Roku??? It’s been 3 weeks. Sigh.

  • RhysKerwinn Kerwinn Rhys (@RhysKerwinn) reported

    @JeffyJFR @hbomax @GaryJanetti Those are real little children, it’s awful bullying

  • MelissaY1 MelissaY1 (@MelissaY1) reported

    Seriously what in the actual hell is wrong with the @hbomax app? I tried watching a movie this afternoon and no sound. Using it on firestick. Other apps work fine.

  • Anna1Sophie sophie learson (@Anna1Sophie) reported

    @banana5210 @HBOMaxHelp After so many attempts but all to no avail until i got help from @utopiantechh who helped me restore my email account within few hours and with my stuffs in place, why don’t you contact them am sure they can help

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