HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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MelissaY1
(@MelissaY1) reported
Seriously what in the actual hell is wrong with the @hbomax app? I tried watching a movie this afternoon and no sound. Using it on firestick. Other apps work fine.
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CHENZO
(@MyMirrorLies) reported
@HBOMaxHelp Hey @HBOMaxHelp the problem still persists. Any idea when this issue will be resolved at all?
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Unstoppable
(@TqUnstoppable) reported
@HBOMaxHelp Im experiencing crashes and error signs saying this content isn’t available at the moment. Its been like this since i first downloaded the app from the Roku channel. When will this be fix?
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Ganjacologist
(@Ganjac0L0gist) reported
@Darkangel40665 @hbomax This error is on an Xbox 1
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Boo
(@heyok99) reported
@hbomax it’s funny how you work so hard on content yet have an app that only works half the time.
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Erik Johnson
(@heyerok) reported
@HBOMaxHelp Can we get the @RealTimers Real Time w Bill Maher captions fixed? They're extremely delayedv to the point they're unusable and not accurate half the time. Why do other shows get this right, but not Real Time?
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JORDAN
(@MCMU114N) reported
Probably the worst show i've ever seen! @hbomax #ThePrince
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Jessica Gunther
(@JessicaGunthe11) reported
Dear @hbomax fix your damn app! I can't fast forward, rewind or pause without it freaking the eff out. Super frustrating makes me want to shut it off🤬🤬
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🅜🅐🅒❤️
(@Lefty31) reported
At @HBOMaxHelp Help. My account was hacked and I want to get it back or delete it and start over but I can't
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Rachel Valentine
(@rachelvalentine) reported
Can we all just agree that the @hbomax app for @Roku is the ******* worst.
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Boo
(@heyok99) reported
@HBOMaxHelp your app sucks. It doesn’t work a lot of the time.
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ella ♡ ☾ ∞ ⁷ ⁹ ✿
(@stunningselmg) reported
This is some BS!!! Why won’t y’all let me watch titans I can’t!! Or anything. @hbomax @HBOMaxHelp and don’t tell me to do no troubleshoot cause it don’t work!! Did you app!! We do all these updates and troubleshoot and NOTHING works. Why do you hate your customers?!
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Casey Miller
(@cj_3d) reported
@hbomax please optimize your PS4 app. It's so slow and unresponsive it's basically unusable.
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hazel
(@wo__orm) reported
@hbomax can you fix your god awful autoplay like at least make it where you can stop it from playing.. so annoying.. i thought better of you kid..
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BB 🇯🇲
(@BondBontina) reported
@hbomax y’all need to fix the app. There is no reason why every time I watch something on this app it shuts down and restarts my tv. This is not what I paid for.
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