HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1
Montgomery, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • natdiaries cersei lannister pr manager (@natdiaries) reported

    @HBOMaxHelp my hbo crashed plz help me

  • Joe_Roberts92 Joe Roberts (@Joe_Roberts92) reported

    @HBOMaxHelp Can’t get it to work on Fire stick. Deleted app and re downloaded, any suggestions?

  • DigitalWidget Joe Cain (@DigitalWidget) reported

    @hbomax I can’t even login to my account and I’m one of your early yearly paying/no ads subscribers. WTF

  • moedeezy19 MHH (@moedeezy19) reported

    @hbomax PLZZZ HELP ! HOUSE OF DRAGONS ISNT WORKING AND IVE TRIED RESTARTING AND I WAS HALF WAY THROUGH THE EPISODE

  • ikristoph Kristoph (@ikristoph) reported

    @deroiamusic @hbomax If you are using a Fire TV, make a new profile, and watch through that. It will get around the issue until we get out a proper fix.

  • VelardeWinston Winston Velarde (@VelardeWinston) reported

    @Its__CJ__ @hbomax Didn’t have no issues

  • DigitalWidget Joe Cain (@DigitalWidget) reported

    @HouseofDragon @hbomax I can’t even login to my prepaid yearly subscription!? Wtf?

  • daryst1 doeh (@daryst1) reported

    @HouseofDragon @hbomax i can’t connect. getting a retry later response. everything else is fine. servers overwhelmed?

  • TheWhiteDahlia_ TheWhiteDahlia (@TheWhiteDahlia_) reported

    @Ousean_MrChillo @HouseofDragon @hbomax It was rushed, the dialogue was awful and storylines that were built up for seasons were abruptly ended in an amazingly unsatisfactory way.. so no, the internet didn’t “tell me” it was awful. It was awful.

  • ltownsend10 Luke Townsend (@ltownsend10) reported

    @HBOMaxHelp …missed the entire episode. Uninstalled/reinstalled app. Created a new profile. Still not working.

  • TaylorNedrow Taylor (@TaylorNedrow) reported

    @SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.

  • HoldmyLatte 𝒲𝑒𝓃𝒹𝓎☕️ 🪷 (@HoldmyLatte) reported

    @HBOMaxHelp @KBents Not working on fire stick. Yes it’s updated

  • likesdudesslot LikesDudesAlot (@likesdudesslot) reported

    @HBOMaxHelp you app keeps crashing. Nothing I do fixes the issue. I’m missing the premier of House of the Dragon!” Using Fire Tv 2nd gen #fail #failuretolaunch

  • mtl4life098 Kyle Scialdone (@mtl4life098) reported

    @HBOMaxHelp No, no it’s not. Do your job and fix it! 🤬🤬

  • MadridistaOle SoyMadridista (@MadridistaOle) reported

    @HBOMaxHelp Creating a new account worked for me. Stupid fix but it worked

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