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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 2
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Fronkensteen
    Fronkensteen (@Fronkensteen) reported

    Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

  • 23automatic1
    Cannon (@23automatic1) reported

    @MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • Y2kHoneyluv
    Kåt from NY (@Y2kHoneyluv) reported

    @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @liloslovergirl @hbomax you can acknowledge that there is an issue when the majority of the characters being written off are woc, especially when one of the is the main one and her exit doesn't make sense realistically and story driven, it's a poor lack of choice

  • osakko59
    doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported

    @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

  • nevdull
    nevdull (@nevdull) reported

    @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

  • VoiceIslanderFn
    FrankVoiceIsles (@VoiceIslanderFn) reported

    @HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.

  • CourtOfLoreHQ
    Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported

    @ReclaimJoey @JamesGunn @hbomax "only one can wear the ring" I think they are making pretty f'n clear. Why you feel the need to insult a stranger because he doesn't share your opinion is beside me, perhaps you have trouble regulating your emotions? Impulse control issues?

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • AbsolutelyMalc1
    Inside Agitator (@AbsolutelyMalc1) reported

    @hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!

  • DrForester
    DrForester (@DrForester) reported

    I do love @hbomax's awful Android TV app for live sports. Really fun having the video 30 seconds behind the audio for these NHL games.

  • carltonkirby
    Carlton Kirby (@carltonkirby) reported

    A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

  • joshmujuni0
    M J (@joshmujuni0) reported

    @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

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