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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 2
Virginia Beach, VA 1
Beltsville, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mrmightyrezz
    Project Might E. Supreme (@mrmightyrezz) reported

    @hbomax This is an apology for the awful marketing until now

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • Ay_110_
    Avon (@Ay_110_) reported

    @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

  • back2malik
    backtomalik 🐥 (@back2malik) reported

    I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

  • EricaDiwren
    Erica DiWren (@EricaDiwren) reported

    @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

  • PAPASHANN_
    PAPA SHANN (@PAPASHANN_) reported

    @hbomax will yall fix yall glitchy *** app man can’t even watch the game

  • JohnnyBoyp7g5
    Bonnie (@JohnnyBoyp7g5) reported

    @JamesGunn @hbomax Suit looks awful omg, is Hal such a ****

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • implodedduck
    The Other Guy (@implodedduck) reported

    Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

  • dumpthistruck
    Kelly (@dumpthistruck) reported

    @DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • cixmig
    Cicero (@cixmig) reported

    @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

  • BloodOfGermany
    Bruv-Meets-World (@BloodOfGermany) reported

    @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

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