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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sonotmyburner
    love drought stan acct (@sonotmyburner) reported

    @hbomax WHY YALL APP NOT WORKING

  • NewYorkScribe
    Colleen Callan (@NewYorkScribe) reported

    @JonFuller256 @succession @hbomax Yes, noticing the camera work is shaky and uneven at times. Focus issues as well. Trying to keep it cinematically fluid I guess, but not doing a great job of it.

  • TatiAmare
    Tati Amare (@TatiAmare) reported

    @kendrick38 @insecurehbo I would be if @hbomax would fix it’s streaming!! I planned me entire evening around this premiere.

  • KevinMBurkeJr
    Kevin Burke (@KevinMBurkeJr) reported

    @HBOMaxHelp @_christiana_ Curbs not working either

  • laurenfellis
    L (@laurenfellis) reported

    @hbomax is having trouble connecting. On Insecure Season 5 premiere night. The rage.

  • BAVAR0
    The Cream of the Crop (@BAVAR0) reported

    @hbomax @HouseofDragon Can you guys fix all the bugs in the app

  • divinia1111
    Denise Ferguson (@divinia1111) reported

    @HBOMaxHelp Again, I have to reply about this complaint. I've had HBO for years and stream HBO MAX through ROKU. My internet is through Spectrum. I've never had any issue whatsoever with my HBO MAX APP. Watched Dune 4 times. I love HBO/HBO MAX. I'm canceling this negative with a positive!

  • Lessons4aLover
    Yon (@Lessons4aLover) reported

    @laurenfellis @insecurehbo @hbomax I meant Apple TV, Roku, or Fire TV Stick. Delete the HBO Max app and reinstall + login again.

  • djdadj
    DJ Da DJ (@djdadj) reported

    @ilyThaMar @hbomax Whatever you log into (Firestick, Smart TV, Roku) they usually prompt for a code to login from the web.

  • THECBMFAMALAM
    CBM FAMALAM (@THECBMFAMALAM) reported

    @hbomax fix your app...its awful

  • REALJayRosauer
    Jay Rosauer (@REALJayRosauer) reported

    @hbomax Why does every video I watch, stop and buffer?? Watching on Xbox One, 1 gig internet. So infuriating!! Cmon man.

  • RLaprin
    R.Y. Laprin (@RLaprin) reported

    @succession @hbomax There is still no one to root for. The writers need to work on that. I thought it would be Kendall but he’s almost as big of a jerk as his dad.

  • Shaneece_BHill
    Neece (@Shaneece_BHill) reported

    If anyone is having issues with the #InsecureHBO episode showing in the @hbomax app try restarting your firestick it worked for us

  • blackladycritic
    black lady film critic (@blackladycritic) reported

    @akstanwyck @hbomax This seems a bit elitist. Maybe not your friend, but you do understand that some people have accessibility issues, right? Also, if someone had a projector at home as large as a movie screen and surround sound and still didn’t finish it, that would be their prerogative…

  • MsNancyNCali
    Nancy Elizabeth (@MsNancyNCali) reported

    @JonathanDeeGood @hbomax Did you see the video where the gun is begging the officer to go help stop them? It’s crazy!!

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