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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

  • BobCobb24
    Jerome (@BobCobb24) reported

    @hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.

  • ADlDAS5150
    Alfred (@ADlDAS5150) reported

    @hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

  • ThomasIngr14149
    Thomas Ingram (@ThomasIngr14149) reported

    @hbomax @HBO God. It's awful.

  • zhy_ku
    Zhy Ku ❁ (@zhy_ku) reported

    @JamesGunn @hbomax Did you fix it tho

  • gertstarlight
    miramelcrave (@gertstarlight) reported

    brilliant langdon ep however samira got one line .... work on that @hbomax

  • VoiceIslanderFn
    FrankVoiceIsles (@VoiceIslanderFn) reported

    @HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.

  • The_StevenHo
    Sdot 😵‍💫 (@The_StevenHo) reported

    @hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • JoePearson44799
    Joe Pearson (@JoePearson44799) reported

    @hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • claptonterrier
    Sir Clapton Terrier (@claptonterrier) reported

    @smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷

  • ahmadhasan
    Ahmad Hasan 🇵🇸 (@ahmadhasan) reported

    @hbomax @StuartFails Stop milking that awful **** show

  • GaryLGray
    Mr. Gray (@GaryLGray) reported

    @analydiamonaco @hbomax @LG0_Hendrixxx So sorry to leave something so ominous under your work! Lol I'm currently developing a series and we are getting a pitch deck together. Was trying to explain to my partner what these specific series Bible type documents look like, and yours is really good! Hence the tag

  • bruisedhoney
    hayley (@bruisedhoney) reported

    @addievervale @hbomax sign in first babe

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