HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Rose
(@_karenk_) reported
@AEWLiquid @dustinrhodes @hbomax We just started it. Whatever the issue was, it must be fixed.
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OBar
(@IamKyleTheLame) reported
@brkolo @hbomax I assume you are watching WW84....I had no issues
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Allison Castner
(@AlliCastner) reported
@HBOMaxHelp I keep getting "We're having trouble with this video" error.
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🌺 Aitch Que ♠️
(@AitchQueX) reported
@Kevinpsb00 @hbomax @Roku I didn't have any issues. I have a RokuTV.
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Ben Wallace
(@HandsomeWally) reported
@hbomax FYI, HBO Max on Xbox Series X not working, assuming it's due to AT&T outage in Nashville.
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Chuckbluz
(@chuckbluz) reported
@hbomax Not a great movie. Glad I didn't have to see it in a theater. Only redeeming quality was seeing Gal Gadot.
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LA_Erick🌊
(@Space_Boogie30) reported
from
East Los Angeles, California
Anyone else’s having trouble streaming Wonder Woman on @hbomax? 👎😑
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*Ugh*
(@scottyb972) reported
@hbomax Watched it today. It was terrible. Loved the first one though.
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Brian S. Bayless
(@ProphetJn316) reported
from
Columbus, Ohio
@hbomax We would try to enjoy this but your servers are crap. Pitiful service. All talk with the promotion leading up to this movie release and no one can seem to watch it? #WonderWoman1984
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Doc.
(@Doc_Rogers) reported
Lol. @hbomax servers are **** and WW84 is a B movie at best.
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Allison Castner
(@AlliCastner) reported
@HBOMaxHelp @LindaNg81822727 I'm running on Windows 10 PC on Microsoft Edge and keep getting same error. Other shows are working fine on the platform.
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Tom Gibbs
(@TAGibby) reported
@TheViDaLjR @mrpeace360 @hbomax Same here. Had to check if anyone else had the same issue as me. Hope it's fixed by tomorrow.
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Samoa
(@Samoakv) reported
@hbomax we ve been subscribers for a while now. We are trying to watch WW84 and "Can't play title" keeps popping up. Can you help fix it?
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Izzy Alcantara
(@alcantara_izzy) reported
@hbomax Your content is great, your app is really really bad. Can you please fix the awful app?
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William Batey
(@Funkyspaceman86) reported
@dustinrhodes @hbomax Watching it on my Fire Stick. Just a little issue with buffering but good otherwise
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