HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ClevelandKodiak Kodiak Cleveland (@ClevelandKodiak) reported

    Watching the #SnyderCut of #JuaticeLeague & it’s really good I can’t help but feel that @hbomax dropped the ball by not making this a limited series Then doing an even bigger release of the whole movie put together afterwards

  • raveryn Alessandro 'Lex' 🎙 (JLUPodcast) (@raveryn) reported

    @HBOMaxHelp I appreciate you trying to help, but I'm pretty tech savvy. These are not solutions to my issue.

  • SergioBravoJr Sergio Bravo Jr. (@SergioBravoJr) reported

    @headgeek666 @ZackSnyder I wish I could watch it. Looks like @hbomax servers are swamped.

  • travisjohnson A Vulcan Nerd Named T'ravis (@travisjohnson) reported

    @BritishCPA @hbomax Same! I detest the Whedon version, but this was good. None of the cheesy jokes or horrible CGI. It still had its problem (too morose for a large part of it), but I liked it!

  • coolranchcat1 coolranchcat (@coolranchcat1) reported

    @JaredLeto @snydercut @hbomax You were the worst part

  • Father2Abby Timothy Alvarez (@Father2Abby) reported

    @IPossibillities @HBOMaxHelp Yeah, understandable. Glad I could help.

  • NedelkoDan Dan Nedelko (@NedelkoDan) reported

    @ZackSnyder @hbomax You are a TERRIBLE human being for what you did to @GeeksGamersCom just disgusting.

  • Z4RQUON Z4RQUON (@Z4RQUON) reported

    @ZackSnyder @hbomax Can’t watch it in Canada without giving my money to Bell Canada, one of the most evil & soulless corporations our great nation has ever spawned. I’d prefer to pay you, the fine people who made it, to enjoy your work but I guess I’ll have to find it on an illegal streaming site.

  • mai_tai_zombie Joe the bartender (@mai_tai_zombie) reported

    @hbomax what’s the point of having this stupid service if all I get is this title can’t be played right now over and over. Get it together invest in better servers or something

  • LightTerry Sick of Both Sides (@LightTerry) reported

    Hey @hbomax can’t tell if I hated Zack Snyder’s Justice league as much as the Joss Whedon’s or if I was just so aggravated that your streaming service sucks so much. Don’t advertise a movie your servers can’t support.

  • superroe285 Enero Bouie (@superroe285) reported

    @hbomax I've been trying to watch Justice League for 20 minutes the screens just black? Did we overload the servers?

  • AllenPopper Allen S. Popper (@AllenPopper) reported

    @ZackSnyder @hbomax It was a great Movie. Got up at 3am before “virtual work” to watch it.

  • stitch1007 Stitch1 (@stitch1007) reported

    @koreylindberg @hbomax I'm having the same issue. Trying to figure out if it's the movie or the app.

  • PoolBoy57 Michael Pool (@PoolBoy57) reported

    But @hbomax needs to fix their servers. Constant quality changes and buffering.

  • Luke4982 The Spooky Luke (@Luke4982) reported

    Hey @HBOMaxHelp, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!

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