HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • citizenkane61 Citizen Kane (@citizenkane61) reported

    I enjoy #YoungJustice. My problem is they have left us hanging with the first season finale revealing Darseid. When will he invade earth? @hbomax

  • _KIDDSNORLAX Vandogh (@_KIDDSNORLAX) reported

    @HBOMaxHelp why can’t i watch Santa inc on my console ?? When i press play it says “this content is unavailable” but when I’m on my phone it has no problem playing

  • UlfHberg Ulf Hammarberg (@UlfHberg) reported

    @HBOMaxHelp HBO Max does not work here in France and we cannot cancel our current subscription either (Swedish subscription). When we try to cancel online we only get the message "HBO is not available in your region" ... Phone queue takes forever and no mail service available. Pls fix asap!

  • muttemor Muttemor (@muttemor) reported

    @HoiperDood @hbomax No ****, but that's how it works... Haven't you ever wondered why SO many celebrity actors in Hollywood are gay or Jewish? Why so many black actors know eachother personally? Connections are basically how they keep getting work, regardless how cringe they are.

  • paulinnium Paulina (@paulinnium) reported

    @VlRGO_ @hbomax THEY’RE TERRIBLE.

  • absolutenick FiñañcialFlexibility (@absolutenick) reported

    @hbomax Holy **** this looks terrible lol

  • RealKFenn RealKFenn (@RealKFenn) reported

    @HBOMaxHelp I’m gonna cancel your trash app if you don’t tell me how to fix it. Everything works except your stupid app. There’s specifically no sound I’ve follows all your stupid steps and unplugged and reinstalled everything there’s still no sound anywhere. Stupid.

  • Jureyal Bahamut (@Jureyal) reported

    @HBOMaxHelp @curvyimpact Y'all do understand that the problem is less what device it's on and more that y'all hired somebody to caption these videos and that's what they decided to put... right?

  • imalwaysback222 imalwaysback22 (@imalwaysback222) reported

    @hbomax THE WORST SHOW IN THE HISTORY OF TV

  • RealKFenn RealKFenn (@RealKFenn) reported

    @HBOMaxHelp I did what you said I still have no audio in specifically HBOMax app. Since my Apple TV works fine and is up to date as is all my apps and every other app im using to stream content works this is a problem with your app!!! Fix it!!!! You just billed me tho thanks

  • Equalismer That guy (@Equalismer) reported

    @hbomax Ooo, 38 likes. That should send you some sort of message. Something where “woke” and “broke” rhyme. I’ll work on it.

  • Jadamguy Jam01 (@Jadamguy) reported

    @hbomax Damn this is ******* terrible.

  • LtAldo_Raine Aldo (@LtAldo_Raine) reported

    @hbomax why is your pause, forward, and rewind feature so delayed and terrible? I don't understand its been an issue for so long and nothing has been done?

  • CheMill34 Chelsea 🌸 (@CheMill34) reported

    @HBOMaxHelp It’s a roku tv! I’m not receiving any error messages.

  • melissacalooy Melissa Calo-oy (@melissacalooy) reported

    Hey @hbomax can you fix your freaking app? Watching The Closer with it freezing every few scenes is a real bummer. And rewinding Succession makes the whole thing flip out! Love what’s available, not a fan of how it plays!

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