HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| The Hague, zh | 1 |
| Toano, VA | 1 |
| Minneapolis, MN | 1 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Piotr Skrzynski
(@skrzynski_piotr) reported
@hbomax The main problem of hbo is that it does not treat people seriously, all movies are done here the same known character, story good against bad , good wins in the end with one obstacle.. people want more, there are many good movies , pls try to follow a bit netflix or canal plus
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Holly, Gentlethem Pirate 🗡🏳️🌈
(@chaoticute) reported
@laurabaerart You can definitely turn on captions in the @hbomax app! If it’s not working, you may need to update your app. I hope that helps!
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PATS IN THE BELFRY
(@pattyfuego) reported
@JoshuaConkel @hbomax I would take off 3 days from work and binge the entire series, pls make this happen @hbomax
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Harrod 🇺🇸
(@Harrod_USA) reported
@hbomax simply terrible, on this special weekend nothing new that is good to watch, thinking on canceling my subscription 🧐 #HBOMax
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IHadSuchHighHopes
(@comedianpreach) reported
@WB_Animation @hbomax @wbd I don’t know don’t who told y’all #YoungJusticePhantoms need d to have all these real world issues in it…but give them a raise IMMEDIATELY. This is what animation should be..
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j⭕️elle (they/them)
(@theBigJoelle) reported
@HBOMaxHelp I have a Roku Smart TV and the closed captions either appear sporadically or they do not show at all. In particular, the English closed captions for Our Flag Means Death are nowhere to be found 👀 I have turned the subtitles off and on several times, didn’t fix it.
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Thirdy ⚠️
(@thirdyperdy) reported
@hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.
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noelle marie🌻
(@MlleJoyeuxNoel) reported
oh my gOD JUST RENEW IT ALREADY like what else do you WANT from us @hbomax there are THOUSANDS of fics on ao3 and HUNDREDS of work of fanart created in less than 6 weeks WHAT is the hold up do you even KNOW HOW HUGE this is????? jusT RENEW IT ALREADY OMFG #RenewOurFlagMeansDeath
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Do Not Perceive Me
(@dltltrr) reported
Why is @hbomax the worst ******* streaming site to log in with
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Glassman
(@Sey390) reported
@billmaher @hbomax No thanks. Way too much ego and not enough empathy. It doesn't work as you become elderly and selfish.
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j⭕️elle (they/them)
(@theBigJoelle) reported
@hbomax fix ya damn closed captioning on @Roku 😤😤😤
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Jeff 🌻
(@jephilip) reported
Hey @hbomax, why does the updated version of your app automatically skip to the next episode before the scene after the credits?! Is there a way to click out of it on an AppleTV? I’ve tried every button and none work.
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Kelley Bouchard
(@KelleyBouchard) reported
@hbomax actually had to search for @billmaher #adulting tonight. How is it not promoted on your home page? Still doesn’t come up in your search field. Your marketing dept need some help?
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Robert Thornburg
(@robertthornburg) reported
Dear @hbomax , great job fixing the subtitles for episode 3 of "Superman & Lois". It only took 6 months. Now can you fix the rest of the series?
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Sunny Days
(@XoXoSunnyDays) reported
@HBOMaxHelp why is it saying this for every single show I try to watch? "Title not available." Or "error loading"
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