HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly J. 🗽
(@KellyResists) reported
@hbomax I love your selection but your app is terrible. Glitchy, slow, and finding selections is lousy.
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bethN
(@bethneiman) reported
@hbomax Terrible name but interesting series
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clevelandIman
(@LBoyer29) reported
@hbomax Awful movie
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goldenchild
(@ZDiddy__) reported
Ima need @hbomax to fix their pause option on the fire stick 😒. The picture will pause, but the audio keeps going.
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twilight CGI baby
(@HopeeCity) reported
begging y’all to fix yalls app @hbomax
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David
(@dbrownz28) reported
@ElinAmandaOcana @bignastyii @hbomax As for the cake issue....honestly it doesn't bother me, but how would the Christian nation feel if someone refused them service because they are a Christian.....
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Limited Liability Sweetie Unlimited
(@Jaunty_Pallor) reported
@HBOMaxHelp Hello again my friend, I tried watching with Japanese audio with English subtitles. The japanese audio is out of sync with the subtitles. You have to try to watch it yourself to fully understand. Could be a title specific error.
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iBugu
(@i_bugu) reported
@HBOMaxHelp No problem can’t wait to watch this movie
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Brian
(@lqdchkn) reported
@HBOMaxHelp Please fix/update your firetv app. It often won't quit/exit without having to press home and then for stop the app👎
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Tina Potter
(@tpotny) reported
@RealTimers @hbomax This has been a real problem!! 11:15 is better. Live streaming would be optimal. Why pay if we can’t watch @RealTimers in REAL TIME??
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Robert Paege 🇨🇦 🇺🇸
(@RobertPaege) reported
Ya know, I like @hbomax but this problem it has updating its list is pretty annoying. It correctly shows the correct guest for this week's for RT with Bill Maher, but when clicked on it only shows last week's episode. It does this often. 😞
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✭𝕸𝖆𝖗𝖈𝖚𝖘✭
(@ChiefLakeefe) reported
@hbomax yo can y’all do a ***** a favor? Maybe practice overloading yalls servers with a fake DDoS attack to test their general functionality and efficiency when at/near max capacity? Cuz on March 31st...if I can’t watch Zilla v. Kong cuz the traffic keeps crashing the servers...
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Chris Jackson
(@ChrisCJackson) reported
@hbomax Please fix your fast forwarding featuring. Every time I watch a movie on your service it glitches and then I have to rewatch it in full.
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Cane
(@Cane1x) reported
@hbomax @InsideHBOMax All I Know Is We Better Get A Warrior Season 3 I’m Not Playin With Y’all I’m Pushing That Issue #Warriorseason3
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KroNoSS Ω 🇱🇧🇦🇪
(@MiaSanKroNoS) reported
I was one of the first 1,000 to follow @RTSnyderCut. Been on several podcasts... jumped out of a plane screaming Release The #SnyderCut and didnt get the invite. Happy to keep the hype train going but can’t help but be disappointed @hbomax
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