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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Annecy, Auvergne-Rhône-Alpes 1
Rixensart, Wallonia 1
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?

  • CoryMatthews10
    R. Daniel Ursus (@CoryMatthews10) reported

    @JamesGunn @hbomax Why does everything have such awful lighting now?

  • boson05
    Mike Dubar (@boson05) reported

    @tntsports @hbomax TNTSports has just completely locked up my computer. Even a normal Force Quit of the app does not work and it required a long hold down of the OFF button to get out of the mess.

  • MDMcDuff
    Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported

    I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

  • NickyTwigs
    Nicky Twigs and Toads💙🕷️🕸️ (@NickyTwigs) reported

    @KellySotherton @Jason_AW @hbomax It does work. Have you activated it on the internet? Then you have to log in again on the app on your tv. Are you getting it through sky or did you pay?

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • TheDailyThenker
    The Daily Thenker (@TheDailyThenker) reported

    @HouseofDragon @hbomax This show has been so poor. Just the dragons fights, costumes and magnificent sets were the only thing making it bearable. Actors were so inconsistent in their portrayals as it was very evident they had no clear idea what their characters were all about sometimes and to were their arcs were heading into. This obviously affected the audience too because in some scenes I was asking what was happening even though I have been following the show. It was also obvious many scenes were cut out and replaced. So it was heavily disjointed. Screenplay writers and show runners should not imo be trying to make every show woke and trying too much to overlay it with lots and lots of modern day ideologies. I understand the need to do that so as to reach many audiences and represent the diverse people of the world but when creativity of an artist Is changed from what exact made it to be a hit...it changes everything. As a screenwriter, director, writer and show runner not every work of an artist is to be improved upon. The flaws in their works are sometimes the appeal. Sometimes just bring what has been written to life, just as in the case of AKOTSK. A few additions are okay for some stories, for some it destroys it and HOTD was destroyed.

  • plrodriguez
    Pedro L. Rodriguez (@plrodriguez) reported

    OK, obsessed with #FourSeasons (@hbomax), people, issues, dynamics that resonate deeply with me and Mr. Domingo, the show’s costume department LOVES YOU 🥰

  • RobertCollick
    Robert (@RobertCollick) reported

    Anyone else have problems with the Tour of Poland on @hbomax poor picture quality?

  • JenniferCAspen
    Jennifer Aspen (@JenniferCAspen) reported

    But if you are producing 15 min instead of 30, do you get paid half? Or are you doing half the work but getting paid the same per episode? @hbomax

  • DoubleDJames76
    Daniel James (@DoubleDJames76) reported

    @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

  • Ladulcedelena
    La Dulce Delena 🐆 (@Ladulcedelena) reported

    @hbomax why can’t I watch my shows today? Yall having some kind of issue? 🤨

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • SaulGar61900307
    Saul Garcia (@SaulGar61900307) reported

    @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

  • jaimereyestwt
    RENA (@jaimereyestwt) reported

    @hbomax I just had the worst nights sleep ever because i kept thinking of how you are Quote unquote Quietly stalling on the blue beetle animated series i woke up feeling horrible and disoriented and in pain Do you know how much your actions can affect others? Pls reconsider,

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