HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Indianapolis, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 666666jac jackie ☭ (@666666jac) reported

    @hbomax hbo max isn’t working on apple tv… are servers down?

  • R0BBDiesel Robbie Diggs (@R0BBDiesel) reported

    @hbomax your app is not working on a tablet, phone or Apply tv.

  • aegondsecond Carlos Aegon (@aegondsecond) reported

    @MosesSenpai @hbomax @hulu And its terrible 😭😭 Thank god we are getting this

  • peterward13 Peter Ward (@peterward13) reported

    @hbomax Why is your app so terrible? I’m so sick of it randomly switching to different languages

  • jbucc71 Jbucc71 (@jbucc71) reported

    @hbomax any chance you can fix the somali subtitles in Captain Philips? I turned it off because I have no clue what's happening

  • MochaJoe12 MochaJoe (@MochaJoe12) reported

    @DiscussingFilm Quite the opposite for me. I know I'll get quality shows. @hbomax

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @hbomax Who writes these shtty user interfaces? Is there one evil company doing it all? They are all user hostile. Yours for instance want us to sign in in eve window of HBP max we have open, because the programmer was an idiot. The sign in has all sort of problem.

  • MattinRT MattinRT (@MattinRT) reported

    @realityblurred Turns me off. Some Food network shows are “ok” but HGTV and eh… generally mindless turn off show while you’re doing something better. I fear for @hbomax and it’s quality. #hbomax

  • LobCityClip ClipCity (@LobCityClip) reported

    @iamsomar23 @KingJames @hbomax I saw it coming from just seeing that terrible movie Space Jam

  • 666666jac jackie ☭ (@666666jac) reported

    @HBOMaxHelp “something went wrong. sorry we’re having trouble communicating with the service. please try again later” message pops up on every hbomax screen. no content is popping up. my internet is fine im watching hulu now but i rather be watching the sopranos

  • SpideyTerry SpideyTerry (@SpideyTerry) reported

    @guntruth @TheWrap @hbomax I've never experienced that, but I do always get a persistent syncing problem that I never get on Amazon or Netflix.

  • SalvorH Salvor Hardin (@SalvorH) reported

    @TheFliteCast @wbd @hbomax HBO is synonymous with quality and great must watch tv. Anyone who thinks otherwise in 2023 is an idiot. And a dangerous idiot if they work in a position of power at wbd

  • robmeder TwiggyIsMyName (@robmeder) reported

    @guntruth @TheWrap @hbomax Try downloading shows and watching them offline on a plane. It might work. But I’m betting it won’t.

  • PEPthePig69 peppa pig (@PEPthePig69) reported

    @DiscussingFilm @hbomax @HBO on what planet is this true?!?! People subscribe BECAUSE it has HBO in its name. HBO is synonymous with QUALITY! Y’all really are weird as ****. Don’t even know your own brand.

  • ItzJoseG1 ItzJoseG  (@ItzJoseG1) reported

    @hbomax fix your ****** app

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