HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterDarkwingz Darkwingz (@MasterDarkwingz) reported

    @HBOMaxHelp Wow, I have to actually do that because you can’t fix things? Neat! I’ve been waiting to look at alternative streaming locations anyways. Uninstalling makes the uselessness of your service that much easier to part with.

  • SuperWinterGirl Princess Winter 👸#SnydersUniverseAP (@SuperWinterGirl) reported

    @hbomax "When you can't see what the government's doing, then what they're doing is wrong." One of the worst event comics of all time, "Amazons Attack" but so true.

  • rybo213 Rybo (@rybo213) reported

    @HBOMaxHelp Season 2 episode 6 of Wellington Paranormal was removed for some reason in the U.S. Is there some kind of problem with it that you’re fixing? Is there any estimate for when the episode will return?

  • PapaBlerk 2001: A Based Odyssey (@PapaBlerk) reported

    Why is the @hbomax app the worst piece of streaming technology ever invented?

  • roblmn Robert (@roblmn) reported

    just rewatched the entire first season of Succession and subtitles were never correct, @hbomax I love the content but fix the app man

  • SlideAdjacent R Parker (@SlideAdjacent) reported

    @hbomax App does not work in airplane mode. Terrible.

  • hunter_keenan1 Hunter Keenan (@hunter_keenan1) reported

    @hbomax Your platform on roku is literally the worst piece of junk on the planet. How ******** is there not an option to sign in? Fix your ****

  • dustychunk onlyhams (@dustychunk) reported

    The newsroom on @hbomax went from an amazing show about a news station that took the facts and presented them unbiasedly to a terrible rom com. It had so much potential

  • ZombieBabyMarv ZombieBabyMarvin (@ZombieBabyMarv) reported

    @Summerbellies @Mrfurious32821 @hbomax Hubby really enjoyed it - I absolutely thought it was ridiculous. So terrible - wished I had those two hours back at the theater.

  • hunter_keenan1 Hunter Keenan (@hunter_keenan1) reported

    @hbomax @IssaRae Your roku platform bad. Make better. Want to sign in.

  • asap_kor kor 💗 (@asap_kor) reported

    Fix your app @hbomax

  • bhart45 Kobe Greenberry (@bhart45) reported

    @HBOMaxHelp your customer service is atrocious. Hands down the worst

  • captainc00kie Justin Porter (@captainc00kie) reported

    @AnishDLS1 @hbomax I don't know about perfection. It's far too obviously padded and the front looks like those muscle printed comic book hero shirts people buy for like $12 to work out at the gym. He looks okay from behind standing still but alot of motion shots look shoddy with the

  • Actually_Joel_J The Real JJ (@Actually_Joel_J) reported

    @hbomax @DavidAyerMovies That's a terrible name for a series. It's like the title for a poem an edgy teenager would write. Big yikes.

  • mirrorsevolve madison✨dull knives supremacy (@mirrorsevolve) reported

    so glad i pay for @hbomax and it won’t even work on my Roku TV. says it can never get connected to the server but every other app works just fine and HBO still works fine on my laptop. i just wanna watch Falling Skies man :(

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