HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Raleigh, NC | 2 |
| Quito, Provincia de Pichincha | 2 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
| North Las Vegas, NV | 1 |
| Mogi das Cruzes, SP | 1 |
| Palm Harbor, FL | 1 |
| Inglewood, CA | 1 |
| Waxahachie, TX | 1 |
| Wake Forest, NC | 1 |
| Fort Worth, TX | 1 |
| Lake Saint Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Aryna
(@ArynaLivadari) reported
@hbomax please fix your log-in UX
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OrphanPunk'd
(@ErinB90s) reported
@hbomax The #PaperGirls cancellation was frightening enough this year. Help Us! #SavePaperGirls 🗞
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Jailyn
(@jaisaidwhat) reported
@HBOMaxHelp @CallSignWhisker It was a HORRIBLE decision. Whoever made it should be fired and never allowed to work in Hollywood ever again. #EPICFAIL
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James Stoney Burks
(@knowncity) reported
@hbomax how the hades am I supposed to cancel my account after moving to a different country and the contact us & login pages are IP blocked?
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amfh
(@amfhTX) reported
@hbomax It's a boring soap opera with terrible lighting and sound and I was a game of thrones superfan
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Instagram: EDDYG27
(@eddyG27) reported
@hbomax I had no issue with the brightness
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Dirk
(@DirkBargen) reported
@timesculture Scene was unwatchable on HBO Max app, tried every possible setting on my TV. Stopped watching middle of that scene to try it on Hulu and the difference was night and day. No issue at all on Hulu, the HBO Max app has an issue with picture quality. @hbomax
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Jeff Cloud
(@jCloudyPants) reported
@zephyr757 @hbomax This is all about contrast ratio; there simply was not enough difference between LIGHT and DARK on the screen for most home-viewing setups. I liken it to mastering audio: aim for good sound on the worst source. @hbomax and Miguel Sapochnik seem to think viewers are wrong.
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Nightmericly
(@Nightmericly) reported
@hbomax the last episode of House of the Dragon was nearly unwatchable, we played with the TV settings for about 5 minutes and then just realized you all just suck at filming. No want likes that **** at all - no one. I’m paying for content and your quality sucks - do better.
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Matthew Shank
(@MatthewShank3) reported
@hbomax trying to enjoy episode 7 of House of Dragon but the dialogue is not synced up with the action. Hopefully @hbomax can fix the issue.
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Epicuriously Yours
(@EpicuriouslyY) reported
@HBOMaxHelp @zephyr757 Is this some sort of ADA violation? I had trouble seeing and I have decent vision.
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Jesse V Coffey, #Author and #Reviewer
(@JesseVCoffey) reported
@timesculture Because using blue lighting would help the viewers see and we can't do that at all, can we. @HBOMaxHelp @HBOMax
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Tams80
(@Tams80) reported
@fenixrzg @ShellySometimes @HBOMaxHelp It's was shot during the day. Which is part of the problem. But then again, shooting in the dark in a scene with little natural light in the story, would have been hard too.
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(@DawnOfTheF13TH) reported
Why is everything that I play on #hbomax stuttering and glitching out on my XBOX? I’ve uninstalled and reinstalled it and it’s the same issue. It’s working fine on the firestick. @hbomax
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ATM Lit #600
(@ATM723) reported
@markwahlberg @hbomax @markwahlberg I’m from Michigan, Chevrolet of Highlands sold me a faulty truck can you please help
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