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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Paris, Île-de-France 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 1
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniferCAspen
    Jennifer Aspen (@JenniferCAspen) reported

    But if you are producing 15 min instead of 30, do you get paid half? Or are you doing half the work but getting paid the same per episode? @hbomax

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • ShaunORourke75
    Shaun ORourke Official 🖖🏻 (@ShaunORourke75) reported

    @JamesGunn @hbomax Trailer couldn't even get 10 seconds in and we hear an F-Bomb. One thing is for sure your DCU will go down in history as the one universe with the worst writers and almost all the content kids can't watch.

  • sdnas
    letting go (@sdnas) reported

    @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • FrostGiant44
    Michael Descala (@FrostGiant44) reported

    @nerdist @netflix @hbomax little help here please!

  • atumbem
    Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported

    @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • BPOhio2015
    BP in Pepper Pike (@BPOhio2015) reported

    @hbomax @HBO The new Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

  • awfulbliss_
    comrade | #1 trinity santos apologist (@awfulbliss_) reported

    @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

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