HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • millennialmuse maxine shaw. (@millennialmuse) reported

    @HBOMaxHelp this is a YOU problem HBO. not a consumer problem 🙄

  • Antifa_Hole Jackson Hole Antifa (@Antifa_Hole) reported

    @HBOMaxHelp I tried those steps. Would it help you if I have a video of what it’s doing?

  • BAH819 ben hellman (@BAH819) reported

    @hbomax im having trouble with watching a show can get in but it wont play

  • TheRyanDaubney Ryan Daubney (@TheRyanDaubney) reported

    @InsideHBOMax @hbomax Do you guys ever add or update tge DC part. 1 show every month is terrible. Zach Snyder on everpage us so ridiculous. You just have the same sows on each page acting like it's alot. It's a let down. Get some DC animated movies. Please this is sad

  • LtAldo_Raine Aldo (@LtAldo_Raine) reported

    @hbomax why is your pause, forward, and rewind feature so delayed and terrible? I don't understand its been an issue for so long and nothing has been done?

  • raptorrancher Raptorrancher (@raptorrancher) reported

    @hbomax Terrible. Can I throw out CULTURAL APPROPRIATION since those words are used so much now? Take this trash down. 1% on RT. Who approved this?

  • muttemor Muttemor (@muttemor) reported

    @HoiperDood @hbomax No ****, but that's how it works... Haven't you ever wondered why SO many celebrity actors in Hollywood are gay or Jewish? Why so many black actors know eachother personally? Connections are basically how they keep getting work, regardless how cringe they are.

  • Jureyal Bahamut (@Jureyal) reported

    @HBOMaxHelp @curvyimpact Y'all do understand that the problem is less what device it's on and more that y'all hired somebody to caption these videos and that's what they decided to put... right?

  • CobaltBaldEagle Cobalt (@CobaltBaldEagle) reported

    @HBOMaxHelp It's not that. I have no problem with any other shows or movies. Evil Dead 1 and 2 were also the same way, but a slightly better resolution. Is it 480p hd up convert? That would explain the resolution issues.

  • RealKFenn RealKFenn (@RealKFenn) reported

    @HBOMaxHelp I’m gonna cancel your trash app if you don’t tell me how to fix it. Everything works except your stupid app. There’s specifically no sound I’ve follows all your stupid steps and unplugged and reinstalled everything there’s still no sound anywhere. Stupid.

  • imalwaysback222 imalwaysback22 (@imalwaysback222) reported

    @hbomax THE WORST SHOW IN THE HISTORY OF TV

  • CheMill34 Chelsea 🌸 (@CheMill34) reported

    @hbomax why won’t my app work on my tv? It won’t play anything. I have to AirPlay what I want to watch and then it has descriptive audios & switches to French or Spanish randomly

  • Equalismer That guy (@Equalismer) reported

    @hbomax Ooo, 38 likes. That should send you some sort of message. Something where “woke” and “broke” rhyme. I’ll work on it.

  • Emilier_Al1 Emilier AL (@Emilier_Al1) reported

    @hbomax Basically your app is unusable. I almost can't never use it in my Smart TV to watch contents. This is so annoying.

  • captain_krypton CaptainKrypton 🇺🇸 (@captain_krypton) reported

    @hbomax Looks awful. Seth Rogen’s whole act is so stale

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