HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • __racheljean rachel (@__racheljean) reported

    @hbomax y’all making me mad! fix whatever isn’t allowing certain movies to be played on your site.

  • thestargaze DayDreamer 🖖 (@thestargaze) reported

    @hbomax how am I suppose to sign in on the new HBO app when I can’t type my email and password?? Weird … I’m using an iPhone.

  • aliceslogic Alice's Logic (@aliceslogic) reported

    @SharkSandwich42 @hbomax Doesn’t work on anything.

  • CalvinBanksxxx Calvin T. Banks💰 (@CalvinBanksxxx) reported

    Having issues streaming any and all movies on @hbomax. Is there and outage and when do y'all anticipate it being fixed?

  • LCraigL Craig Lantz (@LCraigL) reported

    @HBOMaxHelp It’s on Samsung TVs. When you try to switch between shows or movies it constantly locks up. Also does the same if you turn off your tv and turn it back on while in the HBOMax app. This is the only app that does this. I have heard from many people having the same problems

  • BenWallace411 Sampson (@BenWallace411) reported

    @newarkmovie @hbomax I got about 25 mins into this movie and had to shut it off. No where near Sopranos quality. Maybe Ill go back and finish it, but it just seemed like bad acting and wokeness, I was happy when Liotta was killed but he comes back as a different character and I was disappointed.

  • SharkSandwich42 Jennifer O'Loughlin (@SharkSandwich42) reported

    @hbomax always an issue when I stream on my Samsung. What’s the deal??

  • a_olsson Anders Olsson (@a_olsson) reported

    I always thought the HBO Nordic app was the worst one out there, but that was before I had to start using @hbomax.

  • JoshAndHisJokes 🎃 Josh-O-Lantern 🎃 (@JoshAndHisJokes) reported

    @hbomax @nocontextroyco Shiv deserves it, probably the worst Roy spawn. Love that Sarah tho

  • SeanRyanNolan Sean Nolan (@SeanRyanNolan) reported

    @hbomax any adults over there that know how to fix a broken app ?

  • love4earp K - #BringWynonnaHome (@love4earp) reported

    @Pure_BS_81 @hbomax Wynaught is the gold standard when it comes to trouble and sticky situations. #WynonnaEarp #BringWynonnaHome

  • Catalin_Santan CatalinaSantana (@Catalin_Santan) reported

    @HBO @hbomax Who will help me with advice?

  • LilyRHaley Chill-y 👻🎃💀 (@LilyRHaley) reported

    @HBOMaxHelp still not able to play videos through safari. i don't always like using chrome because it drains my battery faster. please fix!

  • CalvinBanksxxx Calvin T. Banks💰 (@CalvinBanksxxx) reported

    @Alexpowers_xxx @hbomax I can't stream anything rn but not having any internet connection issues

  • TEEBOXADONIS B (@TEEBOXADONIS) reported

    @HBOMaxHelp @FvckTia I've been having the same issue for almost two weeks now. Everything is up to date. Yes I reinstalled. Fix it!

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