HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • kdub159 Macheté 🇻🇮 (@kdub159) reported

    @disneyplus and @hbomax have literally thee WORST UIs ever. All the content in the world just don’t try to fast forward or rewind too much or at all cause the whole **** just freezes and acts the fool. **** so damn annoying

  • ghouliisch Ghoul 🌸 Twitch Affiliate 🌸 EMOTE COMMS OPEN (@ghouliisch) reported

    @hbomax fix your **** im so tired of having to restart your garbage app 3 or 4 times just to watch a movie only to have it freeze and tell me it CaNt PlAy ThIs TiTlE and restart the entire thing when I finally get it going 30 minutes later.

  • BFoster0829 Brent D. Foster 💛⚖️ (@BFoster0829) reported

    @Blackarachnia96 @fboyisland @hbomax If you REALLY think a dating app is going to help people find compatibility, maybe it’s time to put the phone down for a while.

  • xshxnti Rhaquese Ashanti (@xshxnti) reported

    @hbomax when are y’all going to fix the audio for Rush Hour 2?

  • liyah_kb Liyah 💞 (@liyah_kb) reported

    @hbomax deadass ruined my night man. Im mad as hell. They’ve known about the issues since early ******* June and it’s about to august and y’all haven’t fixed it. Y’all lucky i got this subscription through tucking Amazon. I would’ve been cancelled this shut.

  • the_carmelody Chris Carmody (@the_carmelody) reported from Rose Hill Estates, Maryland

    @melgrl99 @hbomax It works really well on my Xbox, and then I try it on the Roku and it’s completely unusable.

  • prignano5 needsmoreglitt3r (@prignano5) reported

    @hbomax fix your app. What's with the glitches? All other streaming services are at 100%, and no, it is not our router. Yes, app is updated. #fixyourself

  • melgrl99 AllOfThemWitches (@melgrl99) reported

    @CubsTigersGrizz @Tigerblueblood @hbomax Thinking it may be issue when combined with the Roku

  • kingrodyy Rodrick (@kingrodyy) reported

    @hbomax can y’all please fix your app , it has good stuff on it but why is it always malfunctioning

  • NapoliSansone Sansone Ⓜ️ (@NapoliSansone) reported

    @DomApuzzo @Sollazzo_1310 @hbomax Same. Never had issues with it

  • jaclynelayne jaclyn (@jaclynelayne) reported

    @hbomax your app works like a 10th grader who smoked out of a bong for the first time. AKA pls fix it.

  • PresidenteLapo1 PresidenteLaporta (@PresidenteLapo1) reported

    @HBOMaxHelp @JeanYvesSaucy Man the app is ******* terrible. Wouldn’t recommend

  • xshxnti Rhaquese Ashanti (@xshxnti) reported

    @HBOMaxHelp can y’all fix the audio on Rush Hour 2?

  • JimmyFOEny Jimmy Kelly (@JimmyFOEny) reported

    @HBOMaxHelp @donkeykongmode The issue still persists

  • nicktea Nick Treadway (@nicktea) reported

    @hbomax @jasonkilar after the Apple TV removal I switched to the @iTunes promotion and literally cannot watch anything on iOS or even find out what my account email is. 24hrs later with no help from support. What same this user experience is😥

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