HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1
Montgomery, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamey_Giddens Jamey_Giddens (@Jamey_Giddens) reported

    @carlivatiron @hbomax Awful!

  • yoko_oyes tierra wind & fire (@yoko_oyes) reported

    @HBOMaxHelp why are there so many errors with the app 😭

  • jsolomon26 Jacqui Solomon (@jsolomon26) reported

    @hbomax FIX YOUR APP!!!!!

  • purewitz Paul Witzenburger (@purewitz) reported

    @ManuSuzzarini @hbomax Thought it was just the app on Roku at first, so I just uninstalled it. Because that usually fixes Roku app issues. Now I see it's everyone. Not just my Roku. Lol. Now I'm going to have to log back in once I reinstall. Thanks, @hbomax.

  • DilDav6 Dillon (@DilDav6) reported from Abilene, Texas

    @hbomax this sucks fix it

  • jjs2224 Jeff (@jjs2224) reported

    @katiecouric @hbomax We thought it was just us. Sorry you had trouble but glad we’re not alone #HBOMax #MareOfEasttown

  • CKokoli Να χαμε να λεγαμε (@CKokoli) reported

    @hbomax Why pay all these goddamn money to watch nothing!!! I thought I was the only one who couldn’t watch but I see more people having problems!!

  • AnnMarieRuiz50 Ann Marie Ruiz (@AnnMarieRuiz50) reported

    @hbomax am I the only one having problems getting the network to come on?

  • npa222 NancyA (@npa222) reported

    @megansmolenyak @hbomax It's not just you, I saw Katie Couric is having trouble with hbomax tonight too.

  • usedtobme UsedToBeMe (@usedtobme) reported

    @hbomax FIX IT!!!!

  • THold42 Tim H (@THold42) reported

    @_jglglg_ @BarstoolBigCat @hbomax Oh Christ. Currently streaming Flight with no issues

  • eboudreauleblan Ed Boudreau-LeBlanc (@eboudreauleblan) reported

    @HBOMaxPop @hbomax Fix your app

  • Ellen_Lee3 Ellen Lee Schwartz (@Ellen_Lee3) reported

    @HBOMaxHelp The app doesn’t work on either my mobile or my television—-what is going on?? This always happens.

  • classichanson Johnny Hanson (@classichanson) reported

    @hbomax how can your service be this terrible? Get it together. With the amount of issues I constantly face trying to stream your services my rate should be cut in half. $15/month is way to much for this garbage.

  • scawscaw sc (@scawscaw) reported

    @HBOMaxHelp help guys hbo max is down😭😭 i can’t wait any longer for mare of easttown

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