HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ggertz Gary Gertz (@ggertz) reported

    @HBOMaxHelp I get an error 905 when I try to cast John Oliver last episode. Help please.

  • Sedah007 sedah (@Sedah007) reported

    @hbomax u gotta see my hands, why am i halfway thru a movie and u just take that **** off?? i really couldn't finish watching first??? just set my **** to a never ending buffer to get my hopes high just to crash them down when i reopen the app. step outside!!!

  • WoodySaucedo Woody (@WoodySaucedo) reported

    Is it just me or does @hbomax have like the worst buffering problem out of all the streaming services? 🤔🤬

  • CrimeandtellMae Mae Have Thoughts (@CrimeandtellMae) reported

    @Filmatelist I just watched it for the podcast on @hbomax ! It was AWFUL and entertaining at the same time.

  • GrapeJuiceMe Welch Knowles Carter (@GrapeJuiceMe) reported

    @hbomax why is your app not working tonight

  • trijws jawn the third (@trijws) reported

    @HBOMaxHelp @roomaline Omg this happens to me all the tiem! Instead I csnt even get the hbo max to load when I’m in airplane mode. In fact I was watching and then it just crashed and I couldn’t load it again. It gets stuck on load page. Help!!!!!!

  • shai1723 silk1923 (@shai1723) reported

    @hbomax can you guys please fix your video service! NON STOP BUFFERING. There is no reason for this. You charge a premium and can't deliver.

  • MungutwarHarsh Harsh Mungutwar (@MungutwarHarsh) reported

    @violadavis @hbomax Please help me to save my father life i don't want to lose him

  • xthebread Brad (@xthebread) reported

    @HBOMaxHelp Hello my account was hacked earlier this evening I've been trying to get into contact with someone who can help but I've been unable to so far. Are you able to assist?

  • 44N93W Mah Mah (@44N93W) reported

    @hbomax, why doe your site have repeated problems?

  • Alecks_Campos Alex Campos (@Alecks_Campos) reported

    @hbomax App doesn't work on roku devices 👎

  • JessicaGottlieb 🟣Jessica Gottlieb (@JessicaGottlieb) reported from Los Angeles, California

    @HBOMaxHelp ugggghhhhh I want to watch hacks but the app is… well, it’s got 2.8 stars so let’s not pretend it’s my problem to fix. I see ep 1 on directv but that’s all. What other options are there? Should I just read a book?

  • JOHNSON8773 JOHNSON ❤️🇱🇷❤️ (@JOHNSON8773) reported

    @swagcoach11 @HBOMaxHelp @hbomax I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account

  • skylerchrisman Skyler Chrisman (@skylerchrisman) reported

    @Joenziii @hbomax Worst birthday EVER NOW

  • The_big_easy__ Michael (@The_big_easy__) reported

    @hbomax @iamjohnoliver Why ******** can I not turn off auto-play? Why can't I watch a show when I go to bed and know where I left off? **** YOU!!! Fix it, you ********!

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