HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 5
Medellín, Departamento de Antioquia 4
São Paulo, SP 4
Rio de Janeiro, RJ 3
Quito, Provincia de Pichincha 3
Arlington, VA 3
Brooklyn, NY 2
Mexico City, CDMX 2
Tuxtla, CHP 2
Zapopan, JAL 2
Brussels, Bruxelles-Capitale 2
Guayaquil, Provincia del Guayas 2
Philadelphia, PA 2
Maringá, PR 2
Campinas, SP 2
Orlando, FL 2
Toluca, MEX 2
Scottsdale, AZ 1
Mutxamel, Comunitat Valenciana 1
Collado-Villalba, Comunidad de Madrid 1
Woodbridge, VA 1
Danbury, CT 1
Renton, WA 1
Madison, WI 1
Rionegro, Departamento de Antioquia 1
Covington, TN 1
Tecuci, Judeţul Galaţi 1
York, PA 1
Grand Rapids, MI 1
Dallas, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sappholuminous luminous (@sappholuminous) reported

    @hbomax is the worst designed app I've seen in a while and that's saying a lot

  • ghostpotion_art 🔴Eliana🔴 (@ghostpotion_art) reported

    @hbomax hiiiiiii i only bought a subscription to watch infinity train and thats IT but your app (for ps4) is so busted we have to restart it entirely between every episode so . Maybe you should fix that

  • baughman_kerry Kerry Baughman (@baughman_kerry) reported

    @GameOfThrones @hbomax Game Of Thrones movies would fix this mess.

  • Great_Gaspy Gaspy (@Great_Gaspy) reported

    @hbomax y’all ever gonna fix the app on Samsung TVs or what

  • jess87lash Jessica Lash (@jess87lash) reported

    The @hbomax app on amazon fire is terrible and literally half of the time I can’t even use it. Who do I have to be mad at, is it y’all or @amazonfiretv

  • chancewood Chance (@chancewood) reported

    Whatever group is responsible for how @hbomax parental controls work should be dismissed.

  • BukkaJr Blue Lou Boyle (@BukkaJr) reported

    @hbomax I subscribed through my Apple TV. How do I get my login credentials for HBOmax?

  • mat_town Matt (@mat_town) reported

    @SHARON_NEEDLES @hbomax It’s ******* fantastic! That is honestly my worst nightmare, to wake up in the pitch black of night and have some psycho standing over my bed! 😱

  • Frankie_Cas Frankie 💎 (@Frankie_Cas) reported

    Idk if it's just me but some episodes of The Scooby-Doo Show look REALLY good on @hbomax...like better quality than I've ever seen them good

  • r6riderdelt Chris Rezny (@r6riderdelt) reported

    Day 2 of HBOMax not working. Hey! @hbomax @HBO FIX YOUR STUFF!!!!!

  • chaddimmack Joshua Dimmack 🌻🌹🏳️‍🌈 (@chaddimmack) reported

    @Rlecia4 @TopherWilborn @hbomax Even if HBO is super into the idea and are 100% trying their hardest there's a lot that would have to happen before they could announce anything. Contracts scheduling conflicts rights issues etc. Can't expect the entire process to happen in a month.

  • laherwall Manzoor Laherwal (@laherwall) reported

    @GameOfThrones @hbomax The show deserved a better ending. Season 8 was terrible!

  • Cody_WMS Cody Williams (@Cody_WMS) reported

    Hey @hbomax, I hope you resolve the white line issue for Samsung TV users just in time for the new @MKMovie or I’m going to cancel my subscription. It shouldn’t have taken this long to fix. 🙄 @HBOMaxHelp

  • personagurl Renée Monique (@personagurl) reported

    @hbomax my son took over my account. Not in a bad bad way but in an annoying I don’t know how to fix it way. It’s my fault. I did the dreaded share my password and user ID w/ him so he and his frds can watch HBO on the living room tv and I can watch it seperately. /1

  • suhcyut Rom-Com Sitcom Happy Endings Com Back On Con (@suhcyut) reported

    @HBOMaxHelp I tried to watch Happy Endings S3, E9: "Fowl Play/Date." It didn't work, so I tried other episodes, and they didn't work either. Then I tried Pushing Daisies, The Nanny, What I Like About You, which all worked. Just Happy Endings, all eps. Today Happy Endings is working again.

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