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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • akatburns
    amara (@akatburns) reported

    AEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • hudclaire
    fer (@hudclaire) reported

    @hbomax get to ******* work

  • TheTruBilliam43
    TheTruBilliam43 (@TheTruBilliam43) reported

    @hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • t3hfrankie
    Frank (@t3hfrankie) reported

    @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

  • mikegb
    mikegb (@mikegb) reported

    @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

  • daryn_berger
    Daryn S. Berger (@daryn_berger) reported

    @hbomax any info on the technical issue with the Michigan Alabama game?

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

  • GLLGHR301
    zack (@GLLGHR301) reported

    @hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

  • your_worm
    Dingus McKringus (@your_worm) reported

    On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

  • peaksaturation
    aurelia ☆ // 🎞️ (@peaksaturation) reported

    @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

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