HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Moret
(@thats_a_moret) reported
Sooo did the integration test work @hbomax ??
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Dad Jokes Panda
(@TrashPandaFTW) reported
@MrJonCryer @hbomax *yelling* mom are you using my work computer again?
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Mallory McMorrow
(@MalloryMcMorrow) reported
@mrobmused @hbomax @raywert A successful integration test email, clearly! (and a bad work day for someone who clicked "all")
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John
(@Johnathon102) reported
@franciscojarceo @ceonyc @hbomax if you havin email problems i feel bad for you son, i got 99 problems but my smtp send rate aint one
-
Trisha Fleming
(@totalfeline) reported
@JamesGunn @hbomax A LOT of people got this weird email. I think it was an error.
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Layla Halfhill ✍🏻🕯
(@laylamarie) reported
@FilmFestivalBob @hbomax that's for them to know, and you to find out! (but most likely a glitch)
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Adam Nash
(@adamnash) reported
If @HBOMax makes these integration test emails weekly, so help me. 🤬 I want to binge all the emails at once.
-
Frozen Cusser🍦🍨
(@FrozenCusser) reported
@shwood @hbomax HBO management is secretly the KKK. They've been funding the work of Black creators for years now as an "integration test" and now they're ready to start putting out some Madea-quality stuff to sour people's feelings about Black artists. But one person sends out a distress call.
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Harry Sienfeld
(@HarrySienfeld) reported
If @hbomax doesn't give me a lifetime subscription FOR FREE because of this Integration Test Email issue, I am going to SCREAM!!!!!!!!!
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Terrbear
(@terrbear875) reported
Dear @hbomax I also have accidentally pressed "send" before I mean to to clients. We all do it. Oh but uh, your closed captioning is almost always behind. Can you fix that?
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Jon Nelson
(@JNelson75) reported
@THEmiketown @hbomax Also, this probably means they are using production data (real users information) for their testing - that is a big No No and potential security issue. As someone that has an HBO Max account this is actually concerning to me.
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Amélie E. Koran
(@webjedi) reported
For all the grief that @HBO and @hbomax is getting… they are hiring for positions here in Seattle and you can help to make this “email” stuff not happen again rather than drag them. Just sayin.
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YooHoo
(@mrskeena) reported
@jpsaffron @hbomax Fix the Flow!
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Radman Peterly
(@radpeterman) reported
@bravodelta9 @FloralAndy @hbomax For the same reason they assumed they could drop a homebrew iOS video player that didn't even work and thought no one would have a problem with it.
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Chase Eslinger
(@ChaseEslinger) reported
Why is @hbomax the best yet absolute WORST streaming app at the same time?