HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DJYeeDoggy1 Breaker Mighty (@DJYeeDoggy1) reported

    @Nyiko_D_Ndlovu @hbomax It’s DC they can’t help themselves they made a Flash movie finally and it has two Batman‘s in it.

  • Pbj2110 Pbj_21 (@Pbj2110) reported

    @hbomax @HouseofDragon Fix the last season first

  • LanternAlex LanternAlex (@LanternAlex) reported

    @UniteTheLeague @hbomax @DCpeacemaker What work?

  • Fernand32911349 Fernando Colmenero (@Fernand32911349) reported

    @HBOMaxHelp Dear intern, I sent an email to my work mailing list with the subject line "Blah". That same day I submitted my resignation and my boss did not accept it, I learned from my mistake and never again sent an unverified email. You’ll learn from this.

  • AshleyEsqueda .ashley. ✨🎙 (@AshleyEsqueda) reported

    @superpixels @hbomax Yeah idk why but it feels like everything is broken

  • nothowmommadoes Nicole Strada (@nothowmommadoes) reported

    @hbomax I am trying to watch the many saints of Newark, and there’s a prompt to access All of HBO max, which I thought I already had for fifteen bucks a month. The button is unclickable on my iPhone. Can you please fix so I can see this movie?

  • Amarustallings amaru (@Amarustallings) reported

    I’ve been binge watching @truTVjokers on @hbomax all day pls help

  • angelenoel_ 🧸. (@angelenoel_) reported

    @HBOMaxHelp It freezes on anything I use. My PlayStation , MacBook, phone, and Roku I just need y’all to fix the program or something because it’s always glitching and freezing then I’d have to restart the whole app it gets very annoying

  • joemnla Joe (@joemnla) reported

    @hbomax @HouseofDragon As long as they kept anyone who had anything to do with the gawd awful last 2 seasons of #GameOfThrones far far away from this show, it may have a chance. And that goes for GRRM. That guy should be home working on his 10 yr book 6 anyway. But I'm sure he's not.🙄

  • ProudlyUnvaxed G ❗️🅱️💲 (@ProudlyUnvaxed) reported

    @TonyGroyprano @HBO @hbomax Podcast I listened to yesterday said it was the worst movie they’ve ever seen

  • ebyron ebyron (@ebyron) reported

    @HBOMaxHelp I can't be the first one to notice this and suggest a fix.

  • Hisokalm Hisoka ⭐️—__—💧 (@Hisokalm) reported

    @hbomax literally fix all of your apps, they are not user friendly. Why the hell can’t I find the sign out button on the app on my phone and why do I have to use the app to sign in. Makes no sense. Also on Xbox it sucks because I can never “cont” because the button hard to find.

  • Kdfrieds Kevin Friedman (@Kdfrieds) reported

    @HBOMaxHelp Unfortunately, after completing all of the suggested steps (hbo ax update, lg tv reset, uninstall and reinstall, lg firmware update), the issue persists. The app is pretty much unusable. Any suggestions?

  • Felix74 King Felix (@Felix74) reported

    @hbomax @HouseofDragon Season 8 ruined all future GOT projects for me unless you redo season 8 in anime and fix this ****!

  • EpinardGuard Pumpkin Spice Ramen (@EpinardGuard) reported

    @hbomax Can you guys just make the app work?

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