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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Annecy, Auvergne-Rhône-Alpes 1
Rixensart, Wallonia 1
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jockkkk
    Siobhan Walsh (@jockkkk) reported

    @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird

  • RoyDelfino
    Gavin Newsom or Bust! (@RoyDelfino) reported

    Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

  • 2024CKCSWHFFAN
    Ms Kris Clark (@2024CKCSWHFFAN) reported

    @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

  • CoryMatthews10
    R. Daniel Ursus (@CoryMatthews10) reported

    @JamesGunn @hbomax Why does everything have such awful lighting now?

  • DoubleDJames76
    Daniel James (@DoubleDJames76) reported

    @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

  • Cry_Zero
    Oğu's Al Ghul (@Cry_Zero) reported

    @JamesGunn @hbomax This looks terrible….why is guy blonde? Why is hal90 years old? Why does his suit look like hes wearing a normal jacket?

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    OMG! @PWRevolver fixed their audio! Now if we can get @hbomax to fix the audio for @AEW I'll be all set!

  • aperez0218
    aperez0218 (@aperez0218) reported

    @hbomax Terrible how they did him.

  • ShaunORourke75
    Shaun ORourke Official 🖖🏻 (@ShaunORourke75) reported

    @JamesGunn @hbomax Trailer couldn't even get 10 seconds in and we hear an F-Bomb. One thing is for sure your DCU will go down in history as the one universe with the worst writers and almost all the content kids can't watch.

  • boson05
    Mike Dubar (@boson05) reported

    @tntsports @hbomax TNTSports has just completely locked up my computer. Even a normal Force Quit of the app does not work and it required a long hold down of the OFF button to get out of the mess.

  • pokeahoesol
    𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported

    Remember we talked commercials. Last night while watching @hbomax trying to sleep, a commercial came on about a min. long. The commercial was absolute trash but the product they were promoting was aligned with what we are building… Imma find a video or name of the company today if I can. Essentially, this company sends you a package. If you think you have come in contact with a STI, they also send you a home kit of some type to send back to them for results? They also give you some kinda blue pill to take if you think occurred?! The whole thing was wild but this shows me one thing. Awareness is becoming a hot topic on this, obviously meaning there is an issue. solana:HRvw81mktEraX9gZLTHKeYGaFygCSNKuAwNLVE6Tpump fits right alongside this product as well. Imma do some research on it but for me, this proves use case even more! So @HBO what was the name of that company if you could?

  • nolllio
    jonny (@nolllio) reported

    @hbomaxhelp is this really a help line

  • kerried72
    Kerrie (@kerried72) reported

    @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

  • Vibezzz164
    ⚡️ (@Vibezzz164) reported

    @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

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