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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Centro, TAB 1
Annecy, Auvergne-Rhône-Alpes 1
Rixensart, Wallonia 1
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jockkkk
    Siobhan Walsh (@jockkkk) reported

    @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird

  • mjsburnr
    MJ (@mjsburnr) reported

    @NFL @Seahawks @hbomax Yeah, no wonder the discipline issues went away QUICKLY when MikeMac took the lead. With Pete, this kind of **** would probably fly, tbh.

  • AliensExist15
    AlienSexist (@AliensExist15) reported

    @hbomax The ‘restart movie’ button hasn’t worked in months, I’ve tried multiple TVs. Fix your stuff.

  • HawkmanAlex
    Alexander Anthony (@HawkmanAlex) reported

    @BarackObama @hbomax I was a young man, just starting to work. I bought a tan suit because of you! (And, apparently, Larry David.)

  • JohnMcD35242
    John McDonald (@JohnMcD35242) reported

    Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

  • pascaliito
    BIQ SHAQ 🦈💙 (@pascaliito) reported

    @HouseofDragon @hbomax This is the worst edit ever

  • _JustAnotherJ
    🇨🇦JRock🇨🇦 (@_JustAnotherJ) reported

    @AEW @hbomax I love AEW, but this past weekends PPV was awful. You need to utilize your stars better.

  • P3MediaSpecial
    P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported

    @hbomax your West Wing feed buffers. I have Xfinity in Lansing MI as my carrier. Not having this problem with other streaming services.

  • boson05
    Mike Dubar (@boson05) reported

    @tntsports @hbomax TNTSports has just completely locked up my computer. Even a normal Force Quit of the app does not work and it required a long hold down of the OFF button to get out of the mess.

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

  • SeanMar55072261
    RipcityDSCPL (@SeanMar55072261) reported

    @AEW @tntdrama @hbomax Don't be surprised if MCMG debut here and not Dynamite. Against TNA, there old work place? It's something Tony would do. 9pm hour.

  • nolllio
    jonny (@nolllio) reported

    @hbomaxhelp is this really a help line

  • TheDailyThenker
    The Daily Thenker (@TheDailyThenker) reported

    @HouseofDragon @hbomax This show has been so poor. Just the dragons fights, costumes and magnificent sets were the only thing making it bearable. Actors were so inconsistent in their portrayals as it was very evident they had no clear idea what their characters were all about sometimes and to were their arcs were heading into. This obviously affected the audience too because in some scenes I was asking what was happening even though I have been following the show. It was also obvious many scenes were cut out and replaced. So it was heavily disjointed. Screenplay writers and show runners should not imo be trying to make every show woke and trying too much to overlay it with lots and lots of modern day ideologies. I understand the need to do that so as to reach many audiences and represent the diverse people of the world but when creativity of an artist Is changed from what exact made it to be a hit...it changes everything. As a screenwriter, director, writer and show runner not every work of an artist is to be improved upon. The flaws in their works are sometimes the appeal. Sometimes just bring what has been written to life, just as in the case of AKOTSK. A few additions are okay for some stories, for some it destroys it and HOTD was destroyed.

  • chrisbenriordan
    Christopher Riordan (@chrisbenriordan) reported

    @tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.

  • 1PKTjunkie
    K B (@1PKTjunkie) reported

    @hbomax why do I constantly have to sign in on your app? I’ve been paying for this forever. Feels too much like work everytime I use it. Will cancel if you don’t fix this.

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