HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MetaMac10 ⚡ (@MetaMac10) reported

    @EarlHuffmanJr1 @newarkmovie @hbomax Lmfaooo wow this might be the worst comment on twitter

  • dhahackgod Richard Robert (@dhahackgod) reported

    @AlOvaDaPlace @hbomax Let me help you retrieve that Send in a direct message

  • Biggun0331 James Dirscherl (@Biggun0331) reported

    @hbomax I getting kick out of you app every time I try to watch something, I'm using a roku and you app is the only one that does it, need help! Its been going on now for 2 days tryed everything

  • Hjean0709 Hjean (@Hjean0709) reported

    @hbomax Let me know when you fix your stuff and maybe I’ll subscribe again

  • lunetluvr ◾️ (@lunetluvr) reported

    @HBOMaxHelp my account isn’t letting me watch anything and it’s very glitchy pls help me

  • davidahinojosa David Hinojosa (@davidahinojosa) reported

    @patrickjdennis_ @hbomax Please help #RestoreTheSnyderVerse

  • _kaseeey Kasey (@_kaseeey) reported

    the @hbomax app is the absolute worst, i’ll get over it bc of the west wing, but i need them to know that it sucks

  • oitnily dog with glasses | BLM (@oitnily) reported

    @HBOMaxHelp A message comes up saying "an error occured. Please restart hbomax" with an "okay" button that restarts the app

  • RenshawHS Harrison Renshaw (@RenshawHS) reported

    @HBOMaxHelp hello, HBOMaxHelp. I've had these issues for probably as long as I've had the app. so, like a year?

  • NaveTrain Austin Nave (@NaveTrain) reported

    @HBOMaxHelp I think someone has access to my account but I'm not receiving ANY password reset links in my email. HELP!

  • ceejrq losethehanger (@ceejrq) reported

    @HBOMaxHelp this App continues to crash every 2 mins! Ridiculous!!! Im using Samsung smart tv, App is up to date but still garbage! Cant even watch without restarting MULTIPLE times. Fix this!! We are paying for a garbage service.

  • appalledvoter appalledvoter (@appalledvoter) reported

    I've never been more frustrated trying to stream a TV show. Our household is paying for an @HBOMax subscription but we often can't watch it because we have to continually sign in and jump through hoops. And it still doesn't work. We don't have this problem with Netflix etc.

  • KRNaturalPhoto Kyle Reynolds (@KRNaturalPhoto) reported

    Kinda sad that the @hbomax app through ROKU is just crash after crash after crash. Glad there is no reason to renew that subscription.

  • Upton_92 Will McClendon (@Upton_92) reported

    @HBOMaxHelp @denmale Having the same issue. The only language option is dubbed English.

  • geraldineconrad Geraldine Conrad (@geraldineconrad) reported

    @HBOMaxHelp I called; they offered digital ***'t - always a bad sign. I signed on to the link. It says OOPS, PAGE NOT FOUND. Awful response.

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