HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Frontonas, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Tijuana, BCN | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Sainte-Marie, Réunion | 1 |
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 2 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
M J (@joshmujuni0) reported@JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!
-
Carlton Kirby (@carltonkirby) reportedA few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰
-
seglass ni tonday (@marcellsabitzer) reported@hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?
-
The King In The North 🍉 (@matt_ixxi) reported@hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀
-
RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
-
Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
-
Bethany (@bethxacc) reported@hbomax Free Whitaker from that terrible farm storyline.
-
Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
-
巨屌色TOP (@hornybean19cm_) reported@RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.
-
Michael Brand (@michaelbrandorg) reported@hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?
-
JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
-
🇺🇲 That James 🍍🐉 (@geek3point0) reportedSo @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.
-
Stringer Bell 🤨 (@TheBFLSpeaks) reportedMy daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!
-
Martin (@bramblemartin) reported@hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service
-
TopDawgBets (@TopDawgBets) reported@hbomax fix the Tiafoe match NOW!!