HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Paris, Île-de-France 2
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinQueef JustinQueef (@JustinQueef) reported

    @hbomax @HBO why does your app not work when connecting to a tv ?

  • DeborahFordJohn Deborah (@DeborahFordJohn) reported

    @HBOMaxHelp Haha. Thank you for your response. It only happened at that point, not letter. No problem with it in the second episode. Weird. FYI/ I knew it wasn’t German, French or Spanish..

  • Tee_Alkhazin TaRiQ 🦺🌻 (@Tee_Alkhazin) reported

    @Not_CharLatte @hbomax I've found that completely exiting the HBOmax and restarting fixes the problem. So as cliché as it may be, I'm afraid you may have to "turn it off and turn it back on again".

  • jasonbrun2001 Nicodemus (@jasonbrun2001) reported

    @hbomax great choices, one of the worst superman movies, a bad wonder woman movie, and a Disney version of Shazam, at least there is a cool batman #RestoreTheSnyderVerse #ReleaseTheAyerCut

  • TalentedAFrich Pfizer al Ghul (@TalentedAFrich) reported

    Hi @ATT your login function isn’t working and I’d like to watch @hbomax.

  • cyb3rda3m0n Nick (@cyb3rda3m0n) reported

    What a shock, the @hbomax app doesn’t work again. You really should be ashamed for charging as much as you do.

  • malamakakai Hale Kenworthy (@malamakakai) reported

    @ValerieCS159 @AndJustLikeThat @hbomax Like they hired a writer with no experience and no knowledge of ever seeing any of the other episodes or movies. Just TERRIBLE

  • Janette_Daugher JanetteDaugherty (@Janette_Daugher) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • pappa_1234 pappa (@pappa_1234) reported

    @hbomax Nostalgia won’t work

  • ItsMalikk__ Steelers(6-6-1) (@ItsMalikk__) reported

    @hbomax why I’m paying y’all $15 fix your ****

  • WWERetroStars WWE Retro Stars (@WWERetroStars) reported

    @HBOMaxHelp Done and done. Still won’t work. We have fiber connection. Speed isn’t the problem.

  • _DreadLightly justbechillin. (@_DreadLightly) reported

    @hbomax has the worst app.

  • rollmftide205 Jeremy Black (@rollmftide205) reported

    @lisi18120749 @AndJustLikeThat @hbomax Get mental help

  • ledatoons13 Rebel without a Claus ☃️ (@ledatoons13) reported

    @ohmigoshturtles @cartoonnetwork @hbomax Absolutely, it can actually last that long without losing quality, cuz the show hasn't even dipped at all. in fact, it keeps on getting better. Omg I'm waiting for Maya to be redeemed! I'm excited to see them explore the other side of the creek too

  • bwcan82 Ben (@bwcan82) reported

    @natas129 @HBOMaxHelp I was having a similar problem. Turned out my WiFi router was going bad. Not saying this is your issue. HBOMax app could be more data heavy than others apps. But since I replaced my WiFi router, it works fine.

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