HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Zapopan, JAL 2
Buffalo, NY 2
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CoolItSilky S I L K Y (@CoolItSilky) reported

    .@hbomax @HBOMaxHelp Why does Gomorrah keep changing itself from Italian to the English dubbed version when I start watching a new episode? This happens on my android tv app. I usually have to go to the mobile app and change it to Italian from the title screen for it to work.

  • amazingchase2 Chase Ellsworth (@amazingchase2) reported

    For being one of the more expensive streaming services @hbomax has the worst interface, biggest issues, and a huge lack of 4K content. Take a hint from @disneyplus

  • Warman4Pres Austin Warman (@Warman4Pres) reported

    @hbomax fix your garbage app

  • SteelRalmuto Stetson Ralmuto (@SteelRalmuto) reported

    I wanna watch @euphoriaHBO so bad, but I don’t have a @hbomax subscription.. anyone tryna gimme their login? Lol

  • jjammerss James Jeffrey (@jjammerss) reported

    @HBOMaxHelp Problem was on: *Apple TV and 3.1 soundbar *Different Apple TV and 5.1 receiver/speakers *LG TV app running to 5.1 receiver via ARC

  • Milos70214115 nodanim (@Milos70214115) reported

    @hbomax The ****** app is not working

  • thebclang Bethany Chobanian Lang (@thebclang) reported

    I know it’s a cliche to complain about this on here but MY GOODNESS the @hbomax app is awful

  • James_Northcutt James Northcutt (@James_Northcutt) reported

    @hbomax Is by far the worst streaming app ever created. What a piece of ****.

  • tomcoates Tom Coates (@tomcoates) reported

    @HBOMaxHelp Various people on those lists have already said they’re reported it to customer support. And you sort of still haven’t fixed it, so maybe rather than getting me to refile it again, maybe just tell your guys that it’s a real problem and they should fix it?

  • Kevinrodas12 Kevin Rodas (@Kevinrodas12) reported

    @hbomax 😩 I was watching my show, My account is not working. #Help

  • dahigi80 Dahigi (@dahigi80) reported

    @HBOMaxHelp unable to watch anything. Is the app on fire TV 4k max & Roku down? App loads, extremely laggy, nothing will play. Tkey_Exit_App error popped up once. Already uninstalled and rebooted, still having same issues

  • Ga21Renee ReneeGA21 🌎🌊 (@Ga21Renee) reported

    @hbomax @HBO OK THIS ONE looks good. Most of the series coming out of HBO lately are awful and/or boring.

  • The_Sacrificed7 Caitlyn (@The_Sacrificed7) reported

    @daisbelllo @LegitlyRight @hbomax Same here! Came to see If anyone else had this issue.

  • jmarsh5 𝚓𝚞𝚜𝚝𝚒𝚗 𝚖𝚊𝚛𝚜𝚑𝚊𝚕𝚕 (@jmarsh5) reported

    @JaredMcGrath @AppleTV @hbomax Apple support told me they don’t have the “rights” any longer. I purchased the entire series on iTunes 7 years ago and am having the same problem.

  • chuckheffernan Vote DEMOCRAT 2022! (@chuckheffernan) reported

    @TeamYouTube @hbomax This still is not fixed! Why do I have to sign in time after time on HBOMAX and it says my YouTubeTV has expired when it has not!!!

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