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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • SteveG561
    Steveg561 (@SteveG561) reported

    @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • Mayrit77
    Tim (@Mayrit77) reported

    @bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!

  • LarryTheDeuce
    Larry Carter (@LarryTheDeuce) reported

    @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • GoatHCW
    Kevin (@GoatHCW) reported

    @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • alphamaletommy
    tommy (@alphamaletommy) reported

    @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

  • akatburns
    amara (@akatburns) reported

    AEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp

  • 1TibetanMastiff
    Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported

    Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

  • yukis_angel
    yuki (@yukis_angel) reported

    @NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • darthlord70160
    Darthlord (@darthlord70160) reported

    @SeanRossSapp That’s false because I just tried it on my television and same issue! It’s just an @HBOMAX issue

  • itsKartikmalik
    Kartik malik (@itsKartikmalik) reported

    @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

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