HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • threeseed20 Andie 🌈 SAVE WARRIOR NUN (@threeseed20) reported

    @avasword But I just want warrior nun 😭😭 #SaveWarriorNun @hbomax please help us

  • justhere1431 hangingout (@justhere1431) reported

    @hbomax picking up Warrior Nun would fix my life now. #WarriorNun #SaveWarriorNun

  • SHOGUN4WEREWOLF Jacob #RestoreTheSnyderVerse #BRINGBACKZACKSNYDER (@SHOGUN4WEREWOLF) reported

    @hbomax Tell me how a failed box offices won’t help u achieve to make projects to go forward or to feed ur bills.

  • RedHotTroubIe RedHotTrouble (@RedHotTroubIe) reported

    @boom__felipe @hbomax Has the issue resolved for you? The website hasn't responded for hours for me either. Even though my internet's fine. I'm so confused.

  • pyrodakrazykid Dori Does Voices (@pyrodakrazykid) reported

    @shortysvilla @hbomax Agreed! I was all prepped for A Christmas Story/Sequel binge session with Irish Coffee, Kettle Corn and all and it got ruined! I was forced to Watch The Nightmare Before Christmas on @DisneyPlus! Ya'll might wanna get on that! And no, the fixes do NOT work!

  • Uchiha_3495 None-Ya-Business (@Uchiha_3495) reported

    @Fraggedy_Ann @HBOMaxHelp @shortysvilla It's unfortunate they rather sent bs in the instructions but it's on their end not ours so they decide to be lazy than fix it

  • cowboygoat min @ saddle up boys (@cowboygoat) reported

    @HBOMaxHelp help me cancel my sub please <3

  • itscaro01 𝙲𝚊𝚛𝚘𝚕𝚒𝚗𝚊 𝙶𝚘𝚗𝚣𝚊́𝚕𝚎𝚣 (@itscaro01) reported

    @hbomax #SaveWarrionNun Help save Warrior Nun 🥺

  • Crap_Locker Crap_Locker (@Crap_Locker) reported

    I have enjoyed some @JamesGunn films over the years, but I can’t see him making a good Superman film. Taking over the #DCEU may have been his worst business decision. Regardless, I’m done with @wbd DC films. Canceling @hbomax after I watch White Lotus 2 as well. What a $hit$how.

  • annapffs Anna (@annapffs) reported

    @hbomax PLEASE HELP US #SaveWarriorNun

  • glitterunihorn Julie🦄 (@glitterunihorn) reported

    @scissortit @hbomax The show Warrior Nun just got cancelled. It had great reviews and all, despite not being promoted at all! We tried to prevent the cancellation but it didn't work. We’re wondering if you could fund a new season of Warrior Nun? It’d be really appreciated #SaveWarriorNun

  • Magzdilla2early Stone Cold Jane Austen (@Magzdilla2early) reported

    Imagine you created a comic book that you were really proud of & put a lot of work into & a company bought it promising to expand it into other mediums, then decided they couldn’t make money off so they erased it from existence never to be seen again, ever. Wow @hbomax

  • Zak85648016 Zak (@Zak85648016) reported

    @hbomax Shame your app doesn’t work

  • xMaluko Gio ツ (@xMaluko) reported

    @HBOMaxHelp Any plans to fix the video player on Firefox? On edge the quality is really sharp and seems to play at full Resolution, but on Firefox it seems like it only plays at 720p

  • dphneblake ٖ (@dphneblake) reported

    @hbomax FIX THIS I STAYED UP TILL 3AM FOR THIS

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