HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Richmond, VA | 1 |
| Danville, CA | 1 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith
(@x4G_HOTSPOTx) reported
@hbomax are people having issues with sound, I've logged out then back in & am still having sounds problems
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Bruce Gerencser
(@BruceGerencser) reported
Surely @hbomax will fix it when they update the app. Nope. HBO updated the app today, still no full screen function. Evidently, black bars on the top and the bottom of programs and movies is “better.” 🤬🤬🤬🤬 2/2
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Inside Agitator
(@AbsolutelyMalc1) reported
@madebygoogle uninstalled/reinstalled @hbomax app, restarted Google TV chromecast, signed back in to hbomax, problem persists
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MJMJR
(@PlumberMJMjr) reported
@hbomax @wbpictures Everything was fine now the app is so slow it’s not watchable on fire stick 4K, any having this issue, it started a week ago?
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Nizan
(@GarouMa2020) reported
@hbomax Snyder’s original work that he didn’t finished, now he did it and Joss Wheldon’s already did his in theater. I understand but I see this as a good enough reason heading to streaming after all. Godzilla vs Kong is meant to all lovely and hardcorr Kaijū fan who wanna see two->
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Don Jariyasunant
(@djariya) reported
from
La Palma, California
@qb3_knight @hbomax Delayed until June. The post was apparently an error. I direct messaged them and asked.
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Angie👩🏾💻
(@BlackFemaleVote) reported
@HBOMaxHelp I cant access hbomax. Says the subscription with my cable provider has expired and it hasn't. Please help!
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David Atchison
(@DavidNAtchison) reported
@willishl @hbomax That could work. Bring back the Dini/Timm universe there. Just run the whole thing.
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The Spandex Scientist 🏳️🌈🖖🏽🦠
(@sinistra_righty) reported
@mynameisjro Maybe @hbomax could hopefully provide some insight into this? Idk if tagging with help, but worth a shot
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Skinnyboygerman
(@skinnyboygerman) reported
@GraceRandolph @hbomax The Head is good during the midway you can see the twist but the ending it just didn't work for me. But still you gives should watch it I finished it in day one that's how good it was. But not the ending for me lol
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B
(@mfnbravo) reported
@hbomax How come your PlayStation and AppleTV have such terrible interfaces and displays? There is no sort by genre or anything, just a movies and shows tab + a bunch of childrens **** on the first page.
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Ice Cream Sauce
(@iicecream_sauce) reported
@HBOMaxHelp You guys are the absolute worst. Terrible service and even worse customer support. You ask me to DM you then do nothing about it.
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Jim Beam
(@Nazgul49) reported
@morrow_cole @hbomax Sounds awful.
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The People
(@WCD_Thor) reported
@HBOMaxHelp Separate issue, same show, but have noticed it with others too: sometimes the next day it behaves as if I left off before the end of an episode and wants me to continue an episode I finished.
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🔥Rift Raving Rogue🔥
(@RiftRavingRogue) reported
@HBOMaxHelp different issue this is a font/layout issue where as the previous issue was playback issue
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