HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Portland, OR 2
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Bnes71Nesmith Blaine Nesmith (@Bnes71Nesmith) reported

    @hbomax Terrible movies

  • randisroom Randi W. (@randisroom) reported

    @hbomax I'm not a super hero fan, so I didn't watch the movie, but my friends & family that did see it all said it was terrible! Funny that HBO Max (WB) thinks high viewership = good reviews, when in reality it was just boredom & wishful thinking that kept people watching the movie.

  • TheOGKennyG Hellshake Yano (@TheOGKennyG) reported

    @hbomax This movie was terrible. My girlfriend, who loved the new Ghostbusters remake said the new WW movie sucked. Seriously. She'd rather watch @melissamccarthy play a Ghostbuster than watch WW1984 again.

  • FtLaudGolfer TGM (@FtLaudGolfer) reported

    @hbomax Terrible movie.

  • animal1224 Erich Marusich (@animal1224) reported

    @hbomax It was terrible!

  • MW61cmb Michael JW (@MW61cmb) reported

    @hbomax This movie is terrible. Don’t waste your time.

  • ThaiMN1701 Thai Nguyen (@ThaiMN1701) reported

    @hbomax Still no support for LG TVs and your windows edge support support 4k is broken. If you want this in a majority of households you need to improve your support on platforms.

  • People1stCoach Robert Tignor (@People1stCoach) reported

    @hbomax I signed up for the "deal" and got charged for it immediately and cannot access the account. There is no help. I emailed no answer. No # to call. Be Ware of this. Now I'm stuck. out money and no HBO Max. Sad Sad

  • OnesJughead JugheadJOnes (@OnesJughead) reported

    @katiesmovies @wbpictures @hbomax Stop making it about yourself. They didn't choose you because you don't have an audience that would help market the film it's pure statistics.

  • spdean Seán Dean (@spdean) reported

    Is it just me or does the @hbomax app on @Roku crash on start-up a lot? Like at least 1/3 of the time at least.

  • LoopieluLe LE Grace (@LoopieluLe) reported

    @HBOMaxHelp Yeah, that’s what you would think. There are many things on HBO Max that stream through the app but are not available on HBO Max through Hulu. HBO Max still doesn’t work on our Roku. Not sure what the issues are, but wanted to let you guys know.

  • MrSledge013 Allen Sledge (@MrSledge013) reported

    @hbomax I wish I could have my 2 hours back... Wonder Woman 1984 is an awful movie. Do not waste your time people

  • fruhgeelay Fragile (@fruhgeelay) reported

    @rudyglove27 @hbomax I did! I watched it Saturday. I loved the first movie and although this wasn’t terrible, I felt like it was lacking something but I still don’t know what.

  • CrabLegs_F3 Aaron LePrell🦀 (@CrabLegs_F3) reported

    @hbomax Had great expectations after the first WW movie but this was just awful. Darn shame. DC needs to get some better writers.

  • playz_dazed Nah Yea Nah (@playz_dazed) reported

    @WonderWomanFilm @PattyJenks @hbomax Terrible movie....if you don't already have HBO max, don't waste time, money, or effort on this horrendous movie...another #DCEU abomination

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