HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Ayotte
(@AWS0M0) reported
@HBO @hbomax I quit watching middle of 1st season. Terrible.
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ScreamerBellies
(@Summerbellies) reported
@HBOMaxHelp I’ve DM’d you last year and it never was resolved. I have an iPhone 13 and full Wi-Fi and the app works about 50 percent of the time. Also the Picture in Picture mode refuses to work even after restarting the phone and closing the app.
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Randy
(@68cavscout) reported
Year one: my 401k is down. Paying more for gas and groceries. Border is out control. Crime rate is surging. All thanks to biden. How about creating a real movie @hbomax regarding real issues and call out biden for his failure. people will have more respect if you did that.
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Adam Donkus
(@AdamDonkus) reported
Thankfully @hbomax is working..you would think between @askparamount and @Walmart they would be able to determine the fix for not being able to verify my walmart+ account. PARAMOUNT+ IS INCLUDED WITH IT.
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Envy🍥
(@zzzEnvy1) reported
@HBOMaxHelp The stuttering on xbox has been going on for a month now and no fix had been issued a large amount of people are in the reviews for it complaining about it what is HBO gonna do to fix it
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Mikey
(@FantasyMikey) reported
That house if the dragon ad for @hbomax was possibly the worst thing I’ve seen on tv. @MLB @TBSNetwork
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Dave H
(@HetrickDave) reported
@hbomax How about we add a setting to adjust video quality to customize my data consumption? It's silly that you don't have an option to do that.
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Zach Klipp 🌻 #BlackLivesMatter #ACAB
(@zachklipp) reported
@HBOMaxHelp Oof, you're literally the only video app on my tablet that doesn't – I would definitely like to submit that as a feature request, app is unusable without it.
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*****
(@allinonelife) reported
@thejsturm @HBOMaxHelp Did you get help with this, same problem. It is freezing during the same part is the commercial for some show.
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Jody Hollis
(@HollisJody) reported
Wth @hbomax why won’t the new @houseofdragontv episode play? I have no problem with anything else on your app.
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Meidas Jim
(@JamesSilverleaf) reported
@HBOMaxHelp are you guys experiencing bandwidth issues? Everything i try to play just gets, "We're having trouble playing this video. Please try again later" 😔
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woman
(@sm201381) reported
@hbomax Help Iranian women #MahsaAmini
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Andre de Oliveira
(@FoxMacloud) reported
from
Boston, Massachusetts
@hbomax fix the 🤬frame rate skip on @Xbox app. It’s horrendous.
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MAGA Momma
(@magga_momma) reported
@hbomax So we here you are coming out about a movie it documentary about how good @JoeBiden is doing as the occupant of the White House. Oh, and he’s been misunderstood. He inherited a bad economy. We know how awful he’s doing.
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OrcyOrco
(@OrcyOrco) reported
@HBOMaxHelp Hey, having a problem with your app on @Roku where if I pause for a moment, then try to unpause, the app freezes with a black screen and I have to reboot the app. I have done system updates, reboots, and reinstalling the app. None of which resolves this issue.
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