HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Preger
(@joeypreger) reported
@AskPlayStation there are honestly far more important issues going on here in the States, but I'd be lying if I didn't share how disappointed I am in the fact there there is still no @HBOMaxHelp or @YouTubeTV on #PS5 it would be great if my $500 machine could stream shows I like.
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Ki
(@Idntneedtwitta) reported
.@hbomax This has to be worst initial streaming experience I’ve had. WiFi is strong and this thing keeps buffering with an hour left in the movie. 😡
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Stephen
(@swarren08) reported
@hbomax I work for Walmart Logistics. My job is to ship food, paper towels, toilet paper, dog food, etc., to walmart stores all over Arkansas and parts of Oklahoma, Missouri, Texas, Louisiana and Tennessee.
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Jon Prz
(@Mr_Multirandom) reported
@GKIDSfilms @hbomax Why are the subtitles on the top of the movies? Wouldn’t the bottom be better? But most of all there’s serious errors in the subtitles themselves.
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/emarcus
(@eugenemertz) reported
The movie “locked down” has to be one of the worst movies ever @hbomax #LockedDownFilm don’t even bother watching this!!!
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carmela🌿🌸🌱🇺🇸
(@amcarmela2) reported
@hbomax I heard it was awful
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Shannon Kaufman
(@shan24) reported
@Drama_9 @hbomax Same problem here! Takes foreverrr to load. Search Party has sound during the"previously on" section, but no sound for the actual episode. Had same problem with this show last season. Grrr
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JasunMarkXXX 🅙
(@JasunMarkXXX) reported
@ServinTacos @wowdaddy68 @hbomax He deatroyed her by just letting her talk and reveal how awful she was
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Brian Bell
(@Ezra_Vice) reported
@hbomax Can you guys fix the closed captions for this series? It’s the only series on the app where the closed captions are delayed and completely out of sync with the discussion. I’ve dealt with this for years even before max but now it’s time to speak up.
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Caesar
(@cezman) reported
Eesh. There’s a bit of unfortunate editing in the Tiger Woods documentary when Earl is talking to Bart Conner and his wife, Nadia Comaneci. @hbomax or *someone* needs to fix it.
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Ex-Yaffer
(@diane_a_nolan) reported
@MrCireNworb @hbomax Just plain ******* unnecessary. Doesn’t help your argument most of the time. It’s immature, not “adult”. Just my opinion, your mileage may vary. 😝
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Haze to the Future! 🚀😷🏳️🌈
(@Slanderpanic) reported
Looks like @hbomax is having bandwidth issues tonight. My movie keeps buffering, and it's very frustrating.
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mike will do it
(@thisMikeWill) reported
@hbomax fix your subtitles! I recommend having a standard format that is spot-checked for grammar and formatting.
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Kristin Marie
(@Eris0303) reported
@hbomax is one of the more expensive streaming services. So, having it constantly crash on @Roku is frustrating
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Nigel G Mann 🇬🇾
(@m_gairy) reported
@hbomax well tbh it took an hour on the phone BUT your CS rep stuck it out, eventually ditched my @Roku (which didn’t work on the @Xfinity platform) and hooked up my streaming via my Xfinity XG1-A Box!!!! #DelightedCustomer
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