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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tlalnepantla, MEX 1
Phoenix, AZ 1
Centro, TAB 1
Annecy, Auvergne-Rhône-Alpes 1
Rixensart, Wallonia 1
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 315and513
    CincySYR (@315and513) reported

    Hi @hbomax I got a bone to pick with yall. I got hearing issues and yall dont got auto generated captions so half the words are lagging behind what they’re saying. Please fix this - its not a hard ask. Its been like this for 4 years.

  • TheIndieHandbk
    The Indie Handbook (@TheIndieHandbk) reported

    @hbomaxhelp @BackCountryID Are you actually planning to fix this bug or what? I tried all of your troubleshooting solutions on the website and nothing worked. Do I need to find a different streaming service that can actually build a functional app?

  • fontainetricia1
    Tricia Fontaine🌊🌊🌊 (@fontainetricia1) reported

    @travi44 @JamesTate121 @hbomax Bill Maher and I are the same age. I often wonder—when did he turn into my father? He’s spouting the same fascist BS my Dad did after yrs of Fox & dementia did their ***** work. Maybe wealth does that to you? My Dad was 90 and in a nursing home. What’s Bill’s excuse?

  • pokeahoesol
    𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported

    Remember we talked commercials. Last night while watching @hbomax trying to sleep, a commercial came on about a min. long. The commercial was absolute trash but the product they were promoting was aligned with what we are building… Imma find a video or name of the company today if I can. Essentially, this company sends you a package. If you think you have come in contact with a STI, they also send you a home kit of some type to send back to them for results? They also give you some kinda blue pill to take if you think occurred?! The whole thing was wild but this shows me one thing. Awareness is becoming a hot topic on this, obviously meaning there is an issue. solana:HRvw81mktEraX9gZLTHKeYGaFygCSNKuAwNLVE6Tpump fits right alongside this product as well. Imma do some research on it but for me, this proves use case even more! So @HBO what was the name of that company if you could?

  • pascaliito
    BIQ SHAQ 🦈💙 (@pascaliito) reported

    @HouseofDragon @hbomax This is the worst edit ever

  • craigieboy2021
    craigieboy77 (@craigieboy2021) reported

    @TotallyBetting @tntsports @hbomax Agree not stop chatting missing races that we wanna watch live and the presenter hasn't got a clue what's going on,it's awful

  • colton_weaver7
    Colton (@colton_weaver7) reported

    @HouseofDragon @hbomax The worst got show

  • BuntaF215
    Martin Ford (@BuntaF215) reported

    @TravisRockhold @hbomax this is becoming a problem

  • rousebm
    TheDudeAbides (@rousebm) reported

    @AEW @hbomax 🖕🖕🖕quit rubbing that terrible booking in our faces

  • Tom_Tresser
    Nemesis 🇬🇷 (@Tom_Tresser) reported

    @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

  • devivaraprasadB
    ddevivaraprasad (@devivaraprasadB) reported

    @hbomax @HBOMaxIndia The Telugu dubbing on House of the Dragon S3 and A Knight of the Seven Kingdoms feels off audio quality is poor and sounds AI-generated, disturbing the original content's feel. As huge fans wanting to watch in our mother tongue, please fix this! 🙏

  • james_f93268
    james f smith (@james_f93268) reported

    @BarackObama @hbomax why don't you do a series of interviews w Maria Bartoromo? Would help to clarify many current events.

  • 807bye
    Jesus (@807bye) reported

    @JamesGunn @hbomax I’ll check it out. Probably the dcu should have. That’s what makes DC work. Stop with the guardians formula please

  • ThatNYPunk
    ThatNYPunk (@ThatNYPunk) reported

    @AdamSchefter @hbomax Didn’t work!

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

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