HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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🔆Sunshine *****🫡🫶🏽🇮🇹
(@gthelilsunshine) reported
Can you fix it please? @hbomax
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Bryan H
(@bryanh_86) reported
Hey @hbomax, every time we try to watch Hacks it’s in a different language. I didn’t change anything and it’s only Hacks. Pls help
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SMITTY
(@smittyhoward) reported
@HBOMaxHelp Third day cannot sign in after kicked off, 1st time in couple of months. I go to sign in, refers me to hbomax account, tells me to create, i do, says account exists but cannot get into it. Always before many times have to RESTORE is not letting me! please help
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stevie
(@miIfapoIogist) reported
@dropofbIood @hbomax but spamming the barry season 4 announcement is not gonna fix that????
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sweetness and light
(@velara3) reported
@HBO @hbomax I've tried this. It doesn't work too well
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Nerd Breaks
(@EDVTV) reported
@TIEbrarian @hbomax Did you find a fix for this we are running into this on the first episode
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F.
(@twfbautista) reported
I swear this "delusion" scenes are such mood killers and Cassie being one of the most annoying tv character is not helping. Season 2's pretty bad so far. Fix it @hbomax #TheFlightAttendant
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The Great Randini 🇺🇦Supports Ukraine
(@GothwaveLtd) reported
@AppleTV @AppleSupport @hbomax WTF is wrong? I have an #HBOMax subscription but every time I try to open a show it just goes black or I get the processing dots. Help!
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jess M
(@JlaxIng1) reported
@HBOMaxHelp No other show or movie has this issue.
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it's your boyyy diaz
(@ItBoyyy) reported
@RTAyerCutSS @hbomax Why do we need another awful version of the same movie
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AHappyPerson
(@AHappyPerson8) reported
@RudWcb @avsharpie @hbomax Just shut up already. If there's people who loves the show... What's ur problem with that? #SaveLegendsOfTomorrow
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Milsma
(@milsma) reported
The problem with streaming is the FINDING step. Last night I spent so much time looking that when I finally started The Maltese Falcon, I fell asleep slightly after the opening credits. Why can't we start and still search?? @hbomax @netflix @amazonprime
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DiscipleOfMrMet
(@DOUGZILLAthe3rd) reported
@hbomax what's up with #WeOwnThisCity only being available in Spanish? You really need to fix your app.
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Jeff Johnson
(@lapcatsoftware) reported
@HBOMaxHelp You should fix it for everyone, not just me.
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ali-vin&the chipmunks | 8
(@wariocheats) reported
@hbomax if y’all don’t give me a season 3 we are gonna have some issues bestie
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