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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • professor5269
    ProfessorHulk52⚾🏈🏀 (@professor5269) reported

    The worst streaming app by far is @hbomax @HBO

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • UTDCheeto
    Cheeto (@UTDCheeto) reported

    @JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • ahmadhasan
    Ahmad Hasan 🇵🇸 (@ahmadhasan) reported

    @hbomax @StuartFails Stop milking that awful **** show

  • Fronkensteen
    Fronkensteen (@Fronkensteen) reported

    Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • addievervale
    carys (@addievervale) reported

    @hbomax what hell is your problem what made you think this was a good idea

  • t3hfrankie
    Frank (@t3hfrankie) reported

    @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

  • GodsGift2uWomen
    Black Bruce Wayne (@GodsGift2uWomen) reported

    @hbomaxhelp @aylissar Same here! I need help

  • BobCobb24
    Jerome (@BobCobb24) reported

    @hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

  • Christy82635445
    Christy Massey (@Christy82635445) reported

    @hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!

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