HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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S
(@anyahs_) reported
@QtQuenn @HBOMaxHelp @jasminalcoolat It doesn’t rewind properly at all! I definitely have an issue with going through the episodes and seasons. It has great content. I wish it on Netflix’s level as far as user friendly and making things simple and quick. Also, it crashes so much lol
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G-Funk760
(@G_Funk760) reported
@HBOMaxHelp @_tongueTYed App is always crashing. Uninstall it and download it again and same issue. Best damn app! Up there with Netflix but y’all can’t fix y’all crashing issues! IPhone
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Megan Moss
(@ameganmoss) reported
@hbomax why does my app freeze after every episode! Help!
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🧣
(@NicoSanhuezaG) reported
@FriendsTV @hbomax FIX YOUR DAMN AUTOPLAY!!!! 🤬🤬🤬🤬
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🦁 Travis Libby
(@TravisLibby) reported
@spacejammovie @hbomax Lebron James does not have the personality and charisma of Michael Jordan to make this work.
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Liang Du
(@PeachinSeattle) reported
@HBOMaxHelp Every time I click to watch Gossip Girl, nothing happens. My remote makes a sound that I clicked the S1E1 and the screen refreshes but then goes back to the series screen, and the episode never plays. Is this a known error/bug?
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trae is the goat
(@dee52605888) reported
@HBOMaxHelp @prettybougie_ Can you also fix it on PlayStation 4
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Nat King Cole
(@natalieswims) reported
@hbomax excuse me but the audio for in the heights is not working for english- original
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XMTJ👨🏽🌾
(@XerickFromGA) reported
@Bianca17737904 @HBOMaxHelp @NireeMusic damn why y’all goin off them like that💀 but yea what they said fix that ****
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Chaille©️
(@chaillemccann) reported
Wow, so my @hbomax stopped continuously playing episodes of a series and just now plays only one episode at a time. There is no setting or functionality I can find to change it so the episodes can go back to playing continuously. Help! @HBOMaxHelp
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MC
(@cmeds25) reported
@HBOMaxHelp @NireeMusic PLEASE fix your Roku app!!! It takes forever to load, closely suddenly, and many times doesn’t play shows!!! I’m beyond frustrated with it
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G-Funk760
(@G_Funk760) reported
@HBOMaxHelp @_tongueTYed App is always crashing. Uninstall it and download it again and same issue. Best damn app! Up there with Netflix but y’all can’t fix y’all crashing issues! IPhone
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𝘊𝘢𝘴𝘢𝘧𝘳𝘦𝘢𝘬 𝘩𝘦𝘢𝘶𝘹 🧉✨
(@prettybougie_) reported
@leoemerino @HBOMaxHelp So basically HBO this is an app concern and not a device issue. Regardless of device we’re all experiencing issue.
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Chase Haleakalā
(@ChaseHaleakala) reported
@hbomax I’m about 30 seconds from cancelling my membership.. this auto play issue is ridiculous and has never happened to me on any other streaming platform. Going back and manually finding each episode in a series of 12 seasons is nuts.
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mrs. right now
(@OGrilda_) reported
@hbomax FIX Y’ALL APP
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