HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • stephanjamesxxx stephan James (@stephanjamesxxx) reported

    I love @hbomax but I swear there is always an issue… smh

  • emily_in_tech Donate to @ChiBondFund (@emily_in_tech) reported

    Will @hbomax please oh please pick up @abbymcenany 's Work in Progress? I NEED to finish this beautiful story.

  • anagarcblaz ana garcia (@anagarcblaz) reported

    @hbomax there are many problems with @HBOMaxES and people are complainig since the beginning but promblems continue every week. Sometimes after 1 week from release you have subtitles in dansk and others but not in spanish o english; some episodes disappear & appear and many more

  • FatalKG_ FΛTΛL KG (@FatalKG_) reported

    @HBOMaxHelp how do I fix audio from being completely out of sync? I just signed up a few days ago, and if this is the kind of problems I'm gonna be having then I don't want it. Hopefully you have a fix.

  • neumanthehuman Cole Neuman (@neumanthehuman) reported

    @Showtime I need to active my device every single time I watch show time. Please fix your app. @hbomax doesn’t have these issues

  • 1Thunder_Struck EnterTheKingdom (@1Thunder_Struck) reported

    @HBOMaxHelp getting exhausted with trying to keep your channel working on my Xfinity account. 48 hrs ago it was fine, now it's *****, again. I've done all the troubleshooting steps multiple times, entered the "codes," read help screens from you & them that don't match the screens

  • LexRomanInc Lex Roman (@LexRomanInc) reported

    The team at @ConvertKit managed to swap my client’s and my passwords so neither of us could get into our accounts. Not great when you can tell how broken the engineering org is from the outside (cough cough @hbomax)

  • JerryLambert70 Jerry Lambert (@JerryLambert70) reported

    @SethAbramovitch @AndJustLikeThat @hbomax I haven’t watched it yet, was it Che? I assume so because they’re so terrible.

  • Shakdu78 Shakdu78 (@Shakdu78) reported

    @HBOMaxHelp @ATT What's going on? Getting my account is expired and can't login to my hbomax account. This is really frustrating.

  • camppags Chris (@camppags) reported

    @Jilly____Bean @hbomax Still not the worst movie I’ve seen with the two of them. That honor goes to Girl with the dragon tattoo. Should have read the cliff notes of the book before agreeing to meet them for a movie on that one.

  • Chochomonculus huh (@Chochomonculus) reported

    @lisaling @hbomax That looks awful.

  • FiligreeAndTheS Meyonce (@FiligreeAndTheS) reported

    @hbomax hey hbomax... can you please fix your constant buffering issues? Like everyone's been complaining about it for ages... damn

  • onlymaIogo Malogo (@onlymaIogo) reported

    @jennaortega @hbomax MY HBOMAX IS BROKEN HELP

  • Bw11Jay Jay BW (@Bw11Jay) reported

    @HBOMaxHelp tried logging onto 2 different laptop 💻 on my account and it is says email address or password incorrect. I even tried resetting password, cleared my browser. Is there a problem with log ins? I can log in fine on my iPhone app but not a browser.

  • brett_7g Brett in Sector 7G 🇺🇸 (@brett_7g) reported

    @bcBethC579 @hbomax Oh good! I may rewatch eventually. I heard a few people say the ending was terrible and I was sort of dreading it but I thought it was clever. Reminiscent.

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