HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Buffalo, NY 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • tinaconan1 Christina Hall (@tinaconan1) reported

    @hbomax Any chance the app is getting fixed? This won't play only my Samsung 4k tv, ROKU Stick, or laptop. There is a clear issue with the app and no communication to say this is being fixed.

  • Plumbjuice17 Chris Plumb (@Plumbjuice17) reported

    @hbomax sign in not working ? Tv code I keep getting said’s wrong code or code expired.

  • red_kayak1966 Secret Agent Lady 🇺🇸 (@red_kayak1966) reported

    @hbomax As a former actual flight attendant, I can say with authority that this series needs to pop an evacuation slide, leace everything behind, and exit quickly. Just AWFUL.

  • t_kassner Trevor Kassner (@t_kassner) reported

    @HBOMaxHelp Thx for the help. While I tried that earlier, it seems to have worked now 😎. Any reason we’re forced to verify all of a sudden? Thx again for the help. 👍

  • TJUC123 TJUC123 (@TJUC123) reported

    @DCComics @snydercut @hbomax I’m calling off work that day, bruh.

  • LeshPhilling Magically Disappeared (@LeshPhilling) reported

    @hbomax Ugh. Awful

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @SMcohio @dannysullivan @hbomax All in original 4:3 ratio. No crazy zooming that made it look awful.

  • llTTl ريــان 💯 (@llTTl) reported

    @HBOMaxHelp When we be allowed to use hbo max at saudi arabia ? The severs doesn’t work in my country !

  • FallenMaker FallenAngelPeaceMaker (@FallenMaker) reported

    @crmatise @HBOMaxHelp @hbomax Trying to watch Godzilla and having the same problems

  • colleen_db Colleen D. (@colleen_db) reported

    @hbomax This promo photo is awful.

  • andrekitaruiz Andrea🤗 (@andrekitaruiz) reported

    What time do movies usually premier on @hbomax ? Does anyone know? I have the subscription, but I can’t keep up due to work

  • GreenBrainGang Green Brain Gang (@GreenBrainGang) reported

    @hbomax This movie was trash! You'd expect better from academy award winners. Denzel was okay. The direction and editing was terrible. Story was bland. I'm highly disappointed.

  • MHallmark11 #PresidentandVicePresidentBidenandHarris...AT LAST (@MHallmark11) reported

    @hbomax Omg your service is the worst

  • mattlbellingham Matt Lintz (@mattlbellingham) reported

    @HBOMaxHelp Can't do screen shots on my tv and will just ignore for as long as I can and hope you fix it. If not I'll move along

  • Jebusthebest Jessie (@Jebusthebest) reported

    @hbomax you would think that with the amount you’re charging me a month I’d be able to watch a movie at least... fix it or reimburse me for the month. Thanks

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