HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Barbara12024 Barbara (@Barbara12024) reported

    @giiblet @hbomax There's a high chance of recovery cos I was able to recover my hacked account with the help of @capra_solutions they're legit and trusted. Contact them I'm sure they'll help as they're highly recommended.

  • redshoedijerry jer (@redshoedijerry) reported

    @televisionaryZW @hbomax I’ve never been able to get past that awful wig they made her wear the whole time.

  • JustAVariant Danny Llama (@JustAVariant) reported

    @hbomax fix your ****!

  • redshoedijerry jer (@redshoedijerry) reported

    @televisionaryZW @hbomax I’ve never been able to get past that awful wig they made Patricia Heaton wear.

  • daveeens Davina Maldonado (@daveeens) reported

    @HBOMaxHelp This happens on every device I have — sharp TV, Samsung TV, Apple phone, MacBook. It’s a problem for everyone

  • JoshJanoe Josh Janoe (@JoshJanoe) reported

    @hbomax who do I contact to get help signing in? Seems to be a weird thing dependant on how I signed up, but I can access content any way I try

  • KarnRulez Eric EST ✝️🏳️‍🌈 (@KarnRulez) reported

    @hbomax Can you fix the glitches? I can't watch anything

  • GHOST_8541 GHOST (@GHOST_8541) reported

    @HBOMaxHelp Ps4 it’s nonstop I had a subscription before and got rid of it because of the error messages and I want to watch shows that A marine buddy of mine watches and I get interrupted almost every 15 to 20 minutes

  • ahaskell42 Angie (@ahaskell42) reported

    @HBOMaxHelp I’ve checked for updates for both the app and TV, but this has been a problem the past year. Everything freezes/glitches in the middle. I will try deleting and re-downloading but I know this app is having problems on the @SamsungTV

  • WhoIsAustinT Austin (@WhoIsAustinT) reported

    @hbomax @JamesGunn Your streaming service is **** and completely sucks, can you finally work on it? No other streaming service is a bad as you guys are

  • MSeighman Mary Seighman (@MSeighman) reported

    @HBOMaxHelp I see that this question is not new to you, but I'm experiencing many of the lags, quits, and errors that others have tweeted about. 9/10 times the app (Roku) quits as it's starting, after I've selected a program, or after pressing play. I've about ready to give up.

  • RedBeardV2 RedBeard The Voluntaryist v2.0 (@RedBeardV2) reported

    @hbomax to help the @dunemovie box office numbers, I would pay extra to watch it at home above my subscription cost much like Disney+ has done. I want to support the movie's revenue but watch it at home.

  • GHOST_8541 GHOST (@GHOST_8541) reported

    @hbomax yo what the F every 15 mins error message obviously interrupts my watching I want my money back and more this is bull ****

  • ahaskell42 Angie (@ahaskell42) reported

    @hbomax please fix the glitches with your @SamsungTV app! Just want to get through at least one movie without restarting the tv this decade please....

  • EnriqueGoveaO EnriqueGovea (@EnriqueGoveaO) reported

    @hbomax Hello, my hbo account is from Mexico and I'm having trouble using it in the US, any restrictions?

Map Check Current Status