HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RealDonmichael Donmichael Thompson (@RealDonmichael) reported

    @HBOMaxHelp So the problem specifically lies with FireStick and ONLY the premier movies. It’s not settings or updates or any of that.

  • xufn Kevin Martin (@xufn) reported

    @BigJohn82375 @hbomax I wish I liked talking more I can do a lot of impersonations especially 80s & 90s lol I'm like a mime most of the time so yeah worlds worst super power.

  • yesicadaiana7 yesi #BringWynonnaHome #SaveMotherlandFortSalem (@yesicadaiana7) reported

    @latinxearper @hbomax One that broke my heart was when Gus said to Wynonna that she's too broken. That was so mean And maybe I saw a little of how i was looked by my "friends" and that was just the beginning. I knew that this show will change my life #BringWynonnaHome #WynonnaEarp

  • TheAdamCobb Adam Cobb (@TheAdamCobb) reported

    @SadBoyBarrett @hbomax Having the same problem with Doctor Who. All the previews for the next episode get cut out at a certain point.

  • mojowhit Mojowhit (@mojowhit) reported

    @newarkmovie @hbomax Worst movie ever!

  • NapsAndSarcasm Napping while the CMOH kills me (@NapsAndSarcasm) reported

    @DJPlaZma @hbomax No clue who you are but I just came on here to day I'd done the same (never did the final season on my first pass... Work got busy and I just forgot about it). You're right about the Finale. Sorkin did it right.

  • NapsAndSarcasm Napping while the CMOH kills me (@NapsAndSarcasm) reported

    @DJPlaZma @hbomax I understand why he couldn't keep doing it. Writing that alone, had to be exhausting, and the show loses what it is if he farms out the work. Glad he decided to end it, rather than let it become a parody of itself.

  • snapple_fiona Fiona Snapple (@snapple_fiona) reported

    @HBOMaxHelp Yet another night and HBO max is down at the same time. Like I said, all apps and internet work EXCEPT HBO Max. It is NOT a modem or internet issue. It's terrible HBO servers.

  • glassjoe667 glassjoe667 (@glassjoe667) reported

    @HBOMaxHelp PS4, it’s almost always an issue. It’s working now after the fifth restart, but still pretty ridiculous and it’s been like this from the beginning. No other streaming app on the planet have I had this issue with, just get it together and update the app already.

  • Slo_pitch_ace Kevin Stevenson (@Slo_pitch_ace) reported

    @newarkmovie @hbomax Worlds worst movie. Spent more time on Newark black riots then the Soprano family. Turned a potential phenomenal show into woke garbage. To those that haven’t seen it don’t waste your time or money.

  • jonsmit93767357 Xa6𝕟6𓆉𓂀☻︎ (@jonsmit93767357) reported

    @HBOMax Get your **** together. You’ve been having server errors among other things for going in 2 years now. I mean, wtf..??? People have mastered streaming services you are HBO what’s the deal? Seriously what can’t you figure out?

  • Courtne76672249 CourtneyRobinson (@Courtne76672249) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • AaronNetsky Aaron Netsky (@AaronNetsky) reported

    @HBOMaxHelp Is what I described a common issue at all?

  • glassjoe667 glassjoe667 (@glassjoe667) reported

    @hbomax how in the actual f**k is it 2021 and your app sucks this bad? It’s a JOKE. Restarted the app 3 times and the audio is still not lined up. Like I see someone’s lips move, 5 seconds later I hear the dialogue. Been an issue since the beginning, but yea def don’t fix it.

  • Shiny_Odin Shiny_Odin (@Shiny_Odin) reported

    @HBOMaxHelp The subtitles are all kinds of wonky in "Orphan". Can you fix this?

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