HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Lussier 🌊🌊🌊🇺🇸
(@Tuxota) reported
@hbomax Kinda awful
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Amy
(@amypham_) reported
y’all gotta fix your UI/UX @hbomax
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FishyHotWheels 🐟🔥🚘
(@jason_stewart) reported
@BrianLynch @hbomax She’s such a terrible alcoholic in this show. Makes me so sad.
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mbrenner53
(@mbrenner53) reported
@ATT and @hbomax @HBOMaxHelp I've been on the phone for over 2 hours with both of your customer services for a "Can’t Verify Your Subscription" error. My wireless plan includes HBOMax, please somebody help, I've gotten nowhere with the call center people.
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Such
(@ThatIsSuch) reported
@hbomax It was awful.
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Gold Coast Ghost
(@JimSt_) reported
@hbomax I'd rather HBO put out more quality historical/fantasy series, their bread and butter. What happened to Rome?
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Amy
(@amypham_) reported
y’all gotta fix ur UX/UI @hbomax
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Dank H2O
(@Dank_H2O) reported
@hbomax be really excited for the search function to work.... any day now...
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Rocio Sandoval
(@rociosandoval86) reported
@DaveWeLike @Roku @hbomax Do I need an app for that? Airplay doesn’t work for me.
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Jamie Kueker
(@quads_guy) reported
@OfficialEGO Exclusively on HBO Max brother. I work for AT&T every Warner Brothers film in 2021 will be available on our @hbomax streaming service for no extra fees
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Dr. Kathleen Harris
(@ktdharris) reported
@ATT @hbomax @wbpictures Does it work with roku or fire stick yet?
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The Whole Truth
(@andberg1) reported
@DesiDlnek @HBODocs @hbomax Yeah, didn't work for me. Xfinity is still not showing most HBO Max shows via the TV.
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Tulip O’Hare
(@TyyChakel) reported
@HBOMaxHelp I’m trying to sign in and it won’t allow me to. Gives me “this isn’t supported by your provider” but I have HBO and to my understanding the logins should work the same as long as I’m on an HBO MAX supported device.
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Leah Hather
(@LeahHather) reported
@RealEdPhillips @hbomax Oh gosh, I'd have to sit down and properly think about it as I haven't been in the business for nearly 4 years now. But multiplexes will not survive when you consider rent, cost of running, the projector alone is a huge expense and the ever increases retail prices is terrible.
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Tulip O’Hare
(@TyyChakel) reported
@HBOMaxHelp I’m subscribed to HBO through Roku. I know the Roku does not have HBO Max still but I should be able to use that same login on my iPad? I thought.
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