HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jmrxrn Jean (@jmrxrn) reported

    JC, the @hbomax app might just be the worst app out there. Watching a 30 min show will take at least an hour with the buffering, etc.

  • EstimatedProfit Jennifer Tilly’s Cleavage (@EstimatedProfit) reported

    @hbomax OMG this is just awful. Really. Tragic ending to a great franchise. #Call911

  • dadip6 Robert Hanson (@dadip6) reported

    Shout out to @hbomax, which was really easy to work with after I realized my account had been hijacked. Also your reminder to not reuse passwords for when your accounts inevitably get compromised!

  • Tour2Trey Mason Tour (@Tour2Trey) reported

    .@hbomax fix your ******* app it’s been down for 2 days

  • mitchellscomet Dr. Mean Maria (@mitchellscomet) reported

    @hbomax Im a little frustrated...Im trying to watch a series from the beginning and what it is doing is instead of going from episode to episode in order it is jumping from episode I havent finished completely watching to episode I havent finished watching. How do I fix this?

  • LEEW0RSHIP ♱*•° ☽ ⁰² 𝔞𝔯𝔦 🫀 (@LEEW0RSHIP) reported

    @HBOMaxHelp help pls

  • Chelle_ovoxo Master Roshi ♌ 🇺🇸🇯🇲 (@Chelle_ovoxo) reported

    @KevOnStage @HBOMaxHelp please fix your app it's horrible

  • rip327 Raul Planas (@rip327) reported

    @gifdsports @vrp2003 Completely agree. @hbomax has by far the worst app and interface of all streaming content providers.

  • billybass100 bill novak (@billybass100) reported

    @ThisIsMarlee @RexChapman @hbomax I didn't see it, but I remember How Do You Mend A Broken Heart and stuff like that,I think disco exposed them to a whole new audience and hopefully they check out the older stuff. And they shouldn't have made that Sgt Pepper movie

  • kategood Kate Good (@kategood) reported

    @HBOMaxHelp Update. I did all the steps suggested on your troubleshoot page. I am unable to watch anything on @hbomax on my Roku. I am able to see everything on another TV that has a 4K Roku. Any idea what could be the problem?

  • KevinBaum013 Kevin Baum (@KevinBaum013) reported

    @LissaJoStewart @hbomax The. Worst.

  • angelspark197 Unbreakable D 😷 (@angelspark197) reported

    @hbomax This is just awful....why? Just why........

  • Luvzwheatens 🐾🐾luvwheatens🐾🐾 (@Luvzwheatens) reported

    @hbomax I watched the first episode 🤮. I want to be fair but honestly, it was so awful and ridiculous, no snappy dialogue. I will not be watching again. Exit stage left…

  • Talltampaguy Ben (@Talltampaguy) reported

    @HBOMaxHelp I really appreciate the response. I just spent about 1/2 hour on the phone with customer service. He was very nice but no resolution. For some reason the app is now operating on the tv. For some reason this issue is random on one of 3 devices

  • beyoncealways18 ⚜️Woo Pig⚜️ (@beyoncealways18) reported

    @hbomax wondering if y’all are hiring any software developers?? Maybe employ someone to develop an app that works? $15 a month for this **** to never work is highway robbery wouldn’t you agree

Map Check Current Status