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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ocdviewer
    Adam L (@ocdviewer) reported

    The English subtitles for THE LONG GOOD FRIDAY on @hbomax are terrible. A lot of “[inaudible]” and endless typos like Guy “Fox” instead of Fawkes, “Mics” instead of Micks, soup du “joure” instead of jour

  • VegasGMCasino
    DADC (@VegasGMCasino) reported

    @HBOMaxHelp I can’t open HBO…It just keeps closing. It’s been all day. Can you help please? Doug

  • Sulik2
    Dan (@Sulik2) reported

    @UNspoiledShow @hbomax Less compression on the audio maybe? General rule with audio it has seemed the last 30 years is when compression reduces audio quality just make it louder so people can't hear the quality loss.

  • AhmetKacarses65
    Ahmet Kacarses (@AhmetKacarses65) reported

    @HBOMaxHelp @HBOMax Peacemaker Turkish Audio Over has been added but I don't see it I live in USA please help

  • JFromAZ
    JFromAZ (@JFromAZ) reported

    @HBOMaxHelp @brfaucette Appreciate your efforts but why is this taking so long to fix? It’s been over two weeks since the problem first surfaced. Not good.

  • AnthonyDiPaola2
    AnthonyDiPaola #SaveHappy (@AnthonyDiPaola2) reported

    @finalspacenews @OlanRogers I would ask him why doesn't he just do a Final Space movie trilogy direct-for-video/@hbomax? It's going to work for Metalocalypse & The Venture Bros. after all. #RenewFinalSpace #SaveFinalSpace

  • ocdviewer
    Adam L (@ocdviewer) reported

    The English subtitles for THE LONG GOOD FRIDAY on @hbomax are terrible. A lot of “[inaudible]” and endless typos like Guy “Fox” instead of Fawkes, “Mics” instead of Micks, soup de “joure” instead of jour 😭

  • ShayneEmmert
    Shayne Emmert (@ShayneEmmert) reported

    @HBOMaxHelp Your service sucks. Constant buffering. I have 980 meg down and up fiber, multiple computers, multiple browsers, across multiple apartments, same issue. Absolute disappointment. I'm sure you'll deny any issues and attempt to "fix" the issue on my end. Hang it up.

  • lorenzhasanewip
    Ghost Dog (@lorenzhasanewip) reported

    @HBOMaxHelp @kraken_fury nope, this does not work. we have them set to always on but they turned off halfway through “drive my car”

  • ShayneEmmert
    Shayne Emmert (@ShayneEmmert) reported

    @Justin_Mulford @HBOMaxHelp I 100% guarantee you they have separate servers for people that aren't using the app. Anyone using browsers is on a lower bandwidth. And the best part? I can't even find an app for PC. Everyone I know that has buffer issues is on PC. EVERY one of them.

  • Dais_Harrell
    DaisyHarrell (@Dais_Harrell) reported

    @jimmykimmel @hbomax Who will help me with advice?

  • bmerc_
    Brandon Mercado (@bmerc_) reported

    @hbomax for the love of god and all that is holy… please fix your app already. It keeps crashing.

  • Michael64510013
    We Meet Again (@Michael64510013) reported

    @warmdemanding @HBOMaxHelp It’s weird problem but I have experienced it also, I have only been able to fix it by going to the chapter list and selecting the episode, that seems to get it in Italian

  • drake_aca
    Drake (@drake_aca) reported

    Lol I tried to rewind a movie on @hbomax and now not even the closed captions will work for me. I even shut my TV off and went back in to the app. Guess I'll try finishing it in my laptop?

  • Cartinthewater
    Mike Wilder (@Cartinthewater) reported

    @hbomax anybody else having problems with the app taking so long to open up and shows to play on a firestick?

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