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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greensboro, NC 1
Melbourne, VIC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Greenwood, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_Sauceda
    Cawcaw (@AJ_Sauceda) reported

    @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

  • _JustAGoodGirl
    Christen (@_JustAGoodGirl) reported

    @hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?

  • nevdull
    nevdull (@nevdull) reported

    @hbomax @hbo @TNTSportsUS fix your ******* streaming app feed.. it's ******* stanley cup playoffs and the jitter and delay is abysmal.

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • 23automatic1
    Cannon (@23automatic1) reported

    @MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

  • BTStreleckis
    Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported

    @hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?

  • Mpj1973Carl
    Carl (@Mpj1973Carl) reported

    @hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos

  • AbsolutelyMalc1
    Inside Agitator (@AbsolutelyMalc1) reported

    @hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!

  • WTAIvan
    Iván Sánchez (@WTAIvan) reported

    @hbomaxhelp Hi, im from Spain, i have problems watching severas matches streams, that are removed of your platform for no reason for example Yaneva vs Begu or Kraus vs Naef, cant dm you i dont know why

  • IdioticBarbie
    TargaryenBastard (@IdioticBarbie) reported

    @hbomax Mommy issues sends the prince regent to flea bottom.

  • Junes_Flyest
    Junes (@Junes_Flyest) reported

    Bruh @hbomax YOUR DRIVE CAM FEED IS AWFUL TODAY SOUND DOES NOT MATCH UP AT ALL

  • JustinReddeviI
    Justin (@JustinReddeviI) reported

    @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

  • goodgamethanks
    GGTHNX (@goodgamethanks) reported

    @JamesGunn @hbomax I'm afraid that this looks terrible.

  • tomorrow52309
    Legends of Tomorrow (@tomorrow52309) reported

    @Spandex_Pod @hbomax This show is the master of representation because it’s never an issue for anyone, there’s no judgement, no one’s ashamed to love who they love and that’s how you do it #SaveLegendsOfTomorrow

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