HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • deathbyzoomcalI deathbyzoomcall (@deathbyzoomcalI) reported

    @HBO @hbomax Terrible show.

  • luthersrevenge #liljeffhardy (@luthersrevenge) reported

    @HBOMaxHelp Already did u guys r no help at all

  • RezurrectedGame RezurrectedGamer (@RezurrectedGame) reported

    @HBOMaxHelp is the app down? Currently trying to log in on my 2021 LG Nano and it keeps freezing then saying there was an unexpected error. For context it's running the brand new WebOs 6.0

  • mattyb1776 Matt (@mattyb1776) reported

    @DCpeacemaker @hbomax Hard pass. Cena was awful well before his China gaffe and now he’s insufferable.

  • Kelly_Ferm BIZZE 🗣 (@Kelly_Ferm) reported

    @JohnCena @DCpeacemaker @hbomax John your so pc can’t stand your work ! Bummer to see guys like u cower to the mob for money - we know with hbo being subscription based our opinions don’t matter to Hollywood but u have zero respect with us regular working family men and we are helping our kids see who u are

  • My__life87 James Ghost (@My__life87) reported

    @Samsung So none of your tvs work consistently? Every 10-12 min @directv blacks out for 30 seconds or more. sunday ticket stops playing while watching 2 times an hour and @hbomax just shows 3 dots and never closes. ABSOLUTE GARBAGE

  • TheeOmegaDragon Weasel👑 (@TheeOmegaDragon) reported

    @hbomax It would've been a good show if it wasn't for the anti white message. The worst character is Candy Smells.

  • c_sugrue Chris Sugrue (@c_sugrue) reported from Copenhagen, Region Hovedstaden

    @HBOMaxHelp #danmark you have got to fix your buggy Danish app. It’s sooo bad, and it’s not my Wi-Fi, your competitors’ apps function just fine.

  • stephj_07 Steph (@stephj_07) reported

    @HBOMaxHelp Ya bro it's not my firestick it's your ap. 😎 I'm not the only customer who has glitching issues. My friends and family all have various consoles they use for their streaming and it glitches on all.

  • rejects Neil (@rejects) reported

    Love spending two hours of my birthday on chat support with @ATT because they turned off my @hbomax subscription without any warning, only to have them tell me that they can't help me. Amazing service.

  • Dr_Monster_Mike mike (@Dr_Monster_Mike) reported

    @DCpeacemaker @hbomax Worst character by the worse actor in all the DC movies…. What should we do with him? I know, let’s give him a series. Damn DC

  • IHATEUGUYS4 IHATEUGUYS4 (@IHATEUGUYS4) reported

    @JohnCena @DCpeacemaker @hbomax You were a terrible wrestler and even worse actor... I’ll have to ... say ... no I’ll pass

  • Spyder2K1 SPYDER2K1 (@Spyder2K1) reported

    @hbomax This is the biggest steaming pile of crap i e ever seen, now i can cancel my HBO Max rather spend my money on services with better quality shows and movies than this trash.

  • My__life87 James Ghost (@My__life87) reported

    @SamsungMobile So none of your tvs work consistently? Every 10-12 min @directv blacks out for 30 seconds or more. sunday ticket stops playing while watching 2 times an hour and @hbomax just shows 3 dots and never closes. ABSOLUTE GARBAGE

  • DivineBloodBook DivineBlood (@DivineBloodBook) reported

    @jonrog1 @hbomax The issue with the streaming era? There are SO many good shows, it's hard to find any ONE good show. (I mean, this was an issue in the non-streaming era, but...)

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