HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Shadowkept Shadowkept (@Shadowkept) reported

    @euphoriaHBO @hbomax This looks awful.

  • freewillagain Ronald Locke JR (@freewillagain) reported

    It was ok #Matrix @hbomax it's a coercion of the matrix foreshadowing by the robots trying to secure the problem by following "Three Laws of Robotics" sometimes we over think obvious outside is best when you were born within the matrix foreshadowing the timeline

  • FollowTheRobyn Robyn (@FollowTheRobyn) reported

    @hbomax What is an email to contact you on? I am geoblocked despite being in Andorra - I can’t even access the contact page. You’ve taken my money and given me no ability to message directly. Please help!

  • Ogman Ogman (@Ogman) reported

    @hbomax How many years does it take to develop a Roku channel that actually works? Apparently if you are HBO, at least a century. Fix your POS channel already!

  • ClovenDoof Christian Loven (@ClovenDoof) reported

    @HBOMaxHelp Hey, I moved overseas and I can't log into my account to cancel my subscription. It's been months I've been paying and getting no service. Help.

  • GioJo_cato ⭐️ GioJo ⭐️ villain arc (@GioJo_cato) reported

    @BasitAhmad_ @hbomax @wbpictures Nah, it was awful

  • jaylundgreen Jay Lundgreen (@jaylundgreen) reported

    @damnjwhatyousay @hbomax The best fix is to pay for the subscription, but just download everything from bittorrent.

  • Marlon_MMarques xoxo, SweetMa 🦌 (@Marlon_MMarques) reported

    @FarisMD16 @hbomax They need fix the app before

  • spentha Stian Pentha (@spentha) reported

    @HBOMaxHelp on my Android tv dolby vision content does not play properly. Screen goes black and picture comes back, along with dolby vision logo. No such issues on Netflix, so I assume the issue is not with my tv set. Tv is a Sony.

  • hamgburgler fitz (@hamgburgler) reported

    @TheMatrixMovie @hbomax Please. Never make another Matrix movie ever again. This was awful.

  • FollowTheRobyn Robyn (@FollowTheRobyn) reported

    @hbomax What is an email to contact you on? I am geoblocked despite being in Andorra - I can’t even access the contact page. You’ve taken my money and given me no ability to message directly. Please help!

  • nakkerton_nikke Nikke Nakkerton (@nakkerton_nikke) reported

    @hbomax @hbomax your app has terrible user experince 1. App freezes randomly to different menus. Only loading circle is rotating. This happens every time I use the app and wont recover until restart of app. 2. Text size is too small, cant change size Platform: samsung tv 2017

  • 1lovelyladyC 1lovelyladyC (@1lovelyladyC) reported

    @itzwhatevaj0e @hbomax Man. That app is so damn terrible. I don't even waste my time anymore.

  • toenies Ryan Toenies (@toenies) reported

    @ATT for those of us paying for unlimited plans that include @hbomax can you please resolve the login issue? How long does this take … it’s over a week old now?!

  • bigleechew Bryan Lee (@bigleechew) reported

    @hbomax you really need to work on your app. Trying to watch new Matrix. The movie just keeps flickering back forth better Dolby and regular HD. Pulling 60down and 60 up so not my internet.

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