HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bess Jankowski
(@BessJankowski) reported
I've been like downing espresso shots and doing jumping jacks all day just to stay up this late to watch the season finale of #MareOfEasttown and @hbomax is down. "An unknown problem" has now occurred about 800 times, as I sit here maniacally refreshing the screen.
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @MsSPascual Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @coffeescoops Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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Kathleen Dailey
(@kathleendailey) reported
from
Malden Centre, Massachusetts
@hbomax #MareOfEasttown #WTH is going on?! Please fix the app! We are waiting to watch the finale.
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Dalia Goldgor
(@DaliaGoldgor) reported
@hbomax You have one ******* job!! You didn’t learn how to make sure your site doesn’t crash after GOT???
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Jenn Brown
(@jennbrown74) reported
@hbomax It would be a great idea to maybe fix your app cause i can’t watch Mare!! 😡😡😡
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Charles O Steinberg
(@challyolly) reported
@hbomax did your server seriously crash for the series finale of Mare?!?!
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☆𝙂ί𝓞☆
(@GiosBurner) reported
@hbomax Can you fix your app please?
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coffee 🥵
(@thourobin) reported
see if yall was watching pose before mare i gave @hbomax an hour to FIX IT
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@daryn
(@DarynL66) reported
@HBOMaxHelp your app is not working and your customer service is terrible you keep sending me to dead end links HBO's a terrible company
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lauren 🥚
(@thepaleblueegg) reported
every time I press play on the finale of #MareOfEasttown @hbomax plays Southpark s23e2? please help I hate this
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Sam S
(@Simon1sa) reported
@HBOMaxHelp Funny that I never have this problem with @Netflix, @Hulu, Disney plus, ape tv, paramount, Amazon prime or sling... yet this is one of the more expensive ones.
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Robin
(@robin__) reported
@thejessgoodwin @hbomax Perhaps the social media people should acknowledge the problem
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Hugh Jass
(@ffullytorqued) reported
@hbomax Fix the app *****
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Mark
(@TheGreatGrezzby) reported
@HBOMaxHelp Pretty sad you couldn’t foresee this. Even sadder no one at HBO will legitimately care about it and issue a half *** apology and thank us for our patience (for their incompetence)
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