HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Buffalo, NY | 2 |
| Atlanta, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mz Understood
(@mizunderstoodc) reported
@hbomax You really need to fix this Roku situation and make an app SOON hulu doesn't show most of your content so what am I paying for
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ME|©
(@diff3r3nt_DAY) reported
@hbomax not working on my TV when I’m trying to see Rue is upsetting me.
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YBfromthecity
(@mylesakayb) reported
@HBOMaxHelp How do i fix the spelling of my email that i signed up with ? I can't confirm email bc it was spelled wrong
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Brandon Carbaugh
(@BMCarbaugh) reported
@RichardCasey @hbomax They lost the supplies in the opening ship crash.
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Chaitanya
(@Chaitanya_90) reported
Dear @HBO please bring @hbomax to Canada. Whatever arrangement you have done is not working for us and that is no way build a streaming service. #CraveOut
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Tricia Quartey
(@Dentalqt) reported
@hbomax the app is awful. I have a fire stick. Never remembers where I am in a show but only option is play so have to do a search function just to find the other episodes, one tv to another it’s even worse in, where is the time remaining after you pause?
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John Melmoth
(@johnmelmoth2) reported
Imagine getting a director like David Ayer and then deciding to edit his work into a comedy. @hbomax #ReleaseTheAyerCut #AyerCutPup
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Vorzs
(@Vorzs) reported
@hbomax you guys add god of high school but it legit doesnt work. English or Japanese it just says {Can't play title. We are having trouble playing this video. Please try again later} Would be nice if your product worked properly
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Ponch
(@ElPonchistador) reported
@hbomax your app looks cool but is the glitchiest most poorly functioning app. I’d rather it look like Windows 95 and work flawlessly
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Hibiscus Child 🌺
(@HibiscusChild_) reported
@hbomax Being a Crave exclusive in Canada at its highest tier is the worst...
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Scott B
(@TribalGuitars) reported
@hbomax Work something out with #roku, dammit! This pissing contest is ridiculous! @roku
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Cheezbiskitz
(@bizkitgravee) reported
@hbomax The actress just does a terrible Jennifer Aniston imitation. Painful and cringe.
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Catherine47
(@clopresti248) reported
@hbomax I signed up for the free trial and then my tv asked I sign into my Samsung account? Without prompting me a place to sign in??? Too much effort but I’m annoyed
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the🤡is💩
(@theis96634923) reported
@HBOMaxHelp @Official_C_E_D I spent over two hours last night with a "rep" trying to get the HBO Max.. no help whatsoever
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Joe C
(@joecinq) reported
@HBOMaxHelp thank you for cancelling my subscription at the promo price without my knowledge. Now if I want to join, I would have to pay more. No on seems to care or want to help. Ridiculous. Great customer service.
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