HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Austin, TX 3
Portland, OR 3
Brooklyn, NY 3
New York City, NY 2
Colorado Springs, CO 2
Corpus Christi, TX 2
Valencia, Comunitat Valenciana 2
Grand Rapids, MI 2
Göteborg, Västra Götalands län 2
Chicago, IL 2
Westminster, MA 2
Minot, ND 1
Ashburn, VA 1
Charleston, SC 1
Forest City, NC 1
Bay City, MI 1
Omaha, NE 1
Las Vegas, NV 1
Endicott, NY 1
Fairfield, CT 1
Charlottesville, VA 1
Middleburg, FL 1
League City, TX 1
Oxnard, CA 1
Santa Ynez, CA 1
Boston, MA 1
Belmar, NJ 1
Vero Beach, FL 1
Cranford, NJ 1
Bridgeton, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadMeise Chad Meisenheimer (@ChadMeise) reported

    @HBOMaxHelp what gives..... keep getting an error code -21 and did everything on the troubleshooting guide to fix it......

  • MarinovBogdan Bogdan Marinov (@MarinovBogdan) reported

    @hbomax the English subs for Elvis on HBO Max Romania are completely out of sync with the voice. Can you fix that?

  • __Coop__ Resilient 🏁 (@__Coop__) reported

    @HBOMaxHelp why is the hbomax app on Roku not working

  • Jet_Pac Rizzy McGuire (@Jet_Pac) reported

    @hbomax your app never works. worst streaming app no matter how many times i delete and redownload it doesn't work on the PS5 or smart tv unsubscribing. never getting my money again

  • leeterflo Lee Terfloth (@leeterflo) reported

    @hbomax really wish you guys would learn something about customer service of apps. Can’t sign in, reset password twice. Told customer service only to be told to reset my password again. Guess I’ll just stick to Netflix.

  • vamptaika miles 🏴‍☠️🦇⚾️🍓 (@vamptaika) reported

    @ceranaro i’m going to lose my mind @hbomax you are the worst

  • music_monarch MonarchMusic (@music_monarch) reported

    @buf2srq2 @HBO @hbomax Films, especially complex documentaries that people actually want to make sure they are getting right, take time to put together initially, plus there’s all the post-production work.

  • ceranaro nella 🏳️‍🌈🏴‍☠️2️⃣ MCM (@ceranaro) reported

    . @hbomax are you just really ******* stupid or whats your problem

  • dnc002000 Dan Cooper (@dnc002000) reported

    @HBOMaxHelp live in the Cleveland area and since been texting yesterday hbo max just goes to a black screen when tries to load on all my TVs. Is their an issue ?

  • alternatecourse More Irish 🇮🇪 Than I Knew (@alternatecourse) reported

    @hbomax Keep having buffering problems

  • TomDankinson Tom Danks (@TomDankinson) reported from Georgetown, New York

    @ThatGuyLarryJ @SaltyBuc91 @hbomax Disagree...GRRM isn't even done with the material the original series was based on yet lol. This series is based on one singular story. I'm far less afraid of them ******* it up like Benioff and Weiss did solely because they actually have source material to work off of.

  • chreanna912 Reanna (@chreanna912) reported

    @hbomax Hey can you guys fix your password input field on your sign in page? It tries to validate a password before I even type anything in and it’s very frustrating #hbomax

  • DaniellaTressse 💗Daniel Tressé (@DaniellaTressse) reported

    @hbomax is the shittiest app on planet earth. It won't run on my phone. Trying to watch it on my tv it freezes in the middle of anything I try to watch. It's too expensive for as crappy as it is. Their janky servers, cobbled together by the most overworked Chinese kids,

  • 1993Atreyu Atreyu Smith (@1993Atreyu) reported

    @hbomax why do I always have an issue when I download a movie or show to my mobile device and I can’t watch it without restarting it 3-4 times?

  • johndoe28840094 john doe (@johndoe28840094) reported

    @hbomax @DanSoder isn’t in trouble, correct?

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