HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Oklahoma City, OK | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kodiak Cleveland
(@ClevelandKodiak) reported
Watching the #SnyderCut of #JuaticeLeague & it’s really good I can’t help but feel that @hbomax dropped the ball by not making this a limited series Then doing an even bigger release of the whole movie put together afterwards
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Alessandro 'Lex' 🎙 (JLUPodcast)
(@raveryn) reported
@HBOMaxHelp I appreciate you trying to help, but I'm pretty tech savvy. These are not solutions to my issue.
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Sergio Bravo Jr.
(@SergioBravoJr) reported
@headgeek666 @ZackSnyder I wish I could watch it. Looks like @hbomax servers are swamped.
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A Vulcan Nerd Named T'ravis
(@travisjohnson) reported
@BritishCPA @hbomax Same! I detest the Whedon version, but this was good. None of the cheesy jokes or horrible CGI. It still had its problem (too morose for a large part of it), but I liked it!
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coolranchcat
(@coolranchcat1) reported
@JaredLeto @snydercut @hbomax You were the worst part
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Timothy Alvarez
(@Father2Abby) reported
@IPossibillities @HBOMaxHelp Yeah, understandable. Glad I could help.
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Dan Nedelko
(@NedelkoDan) reported
@ZackSnyder @hbomax You are a TERRIBLE human being for what you did to @GeeksGamersCom just disgusting.
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Z4RQUON
(@Z4RQUON) reported
@ZackSnyder @hbomax Can’t watch it in Canada without giving my money to Bell Canada, one of the most evil & soulless corporations our great nation has ever spawned. I’d prefer to pay you, the fine people who made it, to enjoy your work but I guess I’ll have to find it on an illegal streaming site.
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Joe the bartender
(@mai_tai_zombie) reported
@hbomax what’s the point of having this stupid service if all I get is this title can’t be played right now over and over. Get it together invest in better servers or something
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Sick of Both Sides
(@LightTerry) reported
Hey @hbomax can’t tell if I hated Zack Snyder’s Justice league as much as the Joss Whedon’s or if I was just so aggravated that your streaming service sucks so much. Don’t advertise a movie your servers can’t support.
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Enero Bouie
(@superroe285) reported
@hbomax I've been trying to watch Justice League for 20 minutes the screens just black? Did we overload the servers?
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Allen S. Popper
(@AllenPopper) reported
@ZackSnyder @hbomax It was a great Movie. Got up at 3am before “virtual work” to watch it.
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Stitch1
(@stitch1007) reported
@koreylindberg @hbomax I'm having the same issue. Trying to figure out if it's the movie or the app.
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Michael Pool
(@PoolBoy57) reported
But @hbomax needs to fix their servers. Constant quality changes and buffering.
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The Spooky Luke
(@Luke4982) reported
Hey @HBOMaxHelp, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!