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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Melbourne, VIC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • Jack_Box_2026
    JackBox (@Jack_Box_2026) reported

    @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

  • zippyzee
    Zoe Sanderson (@zippyzee) reported

    @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

  • mimikway_
    Mimi K (@mimikway_) reported

    Anybody else having a problem watching the French Open on @hbomax

  • javakannigit
    Javakannigit (@javakannigit) reported

    @JamesGunn @hbomax I'm afraid it's going to be awful

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

  • EmilyTVproducer
    The Extreme Truth & Liberty Barsh Consulting Co. (@EmilyTVproducer) reported

    @searchpartymax @hbomax Getting through the last season is painful. It's awful. But you've had me on the hook for so long, what choice do I have?

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

  • 1WillRowley
    Will Rowley (@1WillRowley) reported

    @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

  • loose85
    Lucy Wheater (@loose85) reported

    @hbomax can you help me out - my Samsung tv keeps freezing when trying to watch the Giro - had this issue on Discovery and looks like it’s back! 🤯

  • stritenata
    Stefano (@stritenata) reported

    @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

  • Mpj1973Carl
    Carl (@Mpj1973Carl) reported

    @hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • aIreadyovers
    m (@aIreadyovers) reported

    @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

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