HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • thats_a_moret Sarah Moret (@thats_a_moret) reported

    Sooo did the integration test work @hbomax ??

  • TrashPandaFTW Dad Jokes Panda (@TrashPandaFTW) reported

    @MrJonCryer @hbomax *yelling* mom are you using my work computer again?

  • MalloryMcMorrow Mallory McMorrow (@MalloryMcMorrow) reported

    @mrobmused @hbomax @raywert A successful integration test email, clearly! (and a bad work day for someone who clicked "all")

  • Johnathon102 John (@Johnathon102) reported

    @franciscojarceo @ceonyc @hbomax if you havin email problems i feel bad for you son, i got 99 problems but my smtp send rate aint one

  • totalfeline Trisha Fleming (@totalfeline) reported

    @JamesGunn @hbomax A LOT of people got this weird email. I think it was an error.

  • laylamarie Layla Halfhill ✍🏻🕯 (@laylamarie) reported

    @FilmFestivalBob @hbomax that's for them to know, and you to find out! (but most likely a glitch)

  • adamnash Adam Nash (@adamnash) reported

    If @HBOMax makes these integration test emails weekly, so help me. 🤬 I want to binge all the emails at once.

  • FrozenCusser Frozen Cusser🍦🍨 (@FrozenCusser) reported

    @shwood @hbomax HBO management is secretly the KKK. They've been funding the work of Black creators for years now as an "integration test" and now they're ready to start putting out some Madea-quality stuff to sour people's feelings about Black artists. But one person sends out a distress call.

  • HarrySienfeld Harry Sienfeld (@HarrySienfeld) reported

    If @hbomax doesn't give me a lifetime subscription FOR FREE because of this Integration Test Email issue, I am going to SCREAM!!!!!!!!!

  • terrbear875 Terrbear (@terrbear875) reported

    Dear @hbomax I also have accidentally pressed "send" before I mean to to clients. We all do it. Oh but uh, your closed captioning is almost always behind. Can you fix that?

  • JNelson75 Jon Nelson (@JNelson75) reported

    @THEmiketown @hbomax Also, this probably means they are using production data (real users information) for their testing - that is a big No No and potential security issue. As someone that has an HBO Max account this is actually concerning to me.

  • webjedi Amélie E. Koran (@webjedi) reported

    For all the grief that @HBO and @hbomax is getting… they are hiring for positions here in Seattle and you can help to make this “email” stuff not happen again rather than drag them. Just sayin.

  • mrskeena YooHoo (@mrskeena) reported

    @jpsaffron @hbomax Fix the Flow!

  • radpeterman Radman Peterly (@radpeterman) reported

    @bravodelta9 @FloralAndy @hbomax For the same reason they assumed they could drop a homebrew iOS video player that didn't even work and thought no one would have a problem with it.

  • ChaseEslinger Chase Eslinger (@ChaseEslinger) reported

    Why is @hbomax the best yet absolute WORST streaming app at the same time?

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