HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Stencil skies.eth ✶⭑
(@stncl) reported
bro @hbomax you have the worst app development in the history of ios, when it isn’t crashing every 4 minutes it is switching to descriptive audio for no damn reason, I paid and this isn’t even for a show I want to watch, for the love of god CAN DEVS DO SOMETHING
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Jonathan Silver
(@mrjpsilver) reported
Ahem, hello @hbomax & @hulu. I can't sign in to HBO Max on AppleTV, desktop Chrome, or desktop Safari with my Hulu credentials. Can watch HBO in Hulu, but only limited titles. Is this a known issue?
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Bobby W. Walker
(@BobbyWWalker) reported
Am I the only experiencing problems getting the 3rd episode of #AndJustLikeThat on @hbomax !?!?
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SundayKills
(@KillsSunday) reported
@wizardingworld @hbomax Hi @wizardingworld I made an order on thr 25th November and it is stuck in customs because nobody is answering my e-mails and there is no phone number. How can I reach anybody that can help me solve my issue and receive the products for which I paid already? Case no HPUK-102291.
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T.J. Hamilton 🧢
(@HangTheTJ) reported
@hbomax why can’t I login?
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samantha cotterman
(@samanthaclair) reported
@HBOMaxHelp all of the above. i only ever have a problem on the web player, never the app, and my friends experience the same buffering issue on their computers.
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sneakerlife
(@sneaker13130144) reported
@AndJustLikeThat @hbomax I can’t believe how bad this reboot is. It’s like the fans care more about these characters and their stories than the writers and actors. They just threw away decades of work…
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Lynn Dhia
(@LynnDhia) reported
@AndJustLikeThat @hbomax Nope. Sorry. Ep 3 was flat for me. Tried a bit too hard and it just didnt work #AJLT #AndJustLikeThat
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Vet The Jet
(@vet_jet) reported
@HBOMaxHelp are there issues happening right now with TV sign in? I enter the code, log in with my provider and nothing happens, please help!
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Tomi
(@tomi) reported
Getting "HBO Service Error" when trying to download shows on the @hbomax app; no obvious solutions on Google as far as I can tell. How to fix the issue?
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Jason Kline
(@jaskline2007) reported
@HBOMaxHelp I tried on my Fire 4K Stick and then when I tested it on my laptop I kept entering my login info and it wouldn’t log me in. Kept sending me to the home page with the log in option still in the right corner.
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You’ll Never Be 6’3”
(@marlontaylor) reported
@HBOMaxHelp Tried on a different television and received an error every time I’d try to watch something.
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Royalaxation Vibes Only
(@theyhogtiedB) reported
Aye @hbomax y’all really just never gon fix yo app ? Just gotta hope it work on a day to day 😭
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Tomi
(@tomi) reported
@Paul_M_Huettner @hbomax did not help, unfortunately
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Natalya
(@youremyloverr) reported
@hiiikayyy @HBOMaxHelp did you ever get this fixed? i’m having the same problem
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