HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below

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At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
São Paulo, SP 56
Madrid, Comunidad de Madrid 23
Bogotá, Distrito Capital de Bogotá 21
Rio de Janeiro, RJ 16
Mexico City, CDMX 14
Goiânia, GO 11
Florianópolis, SC 10
Curitiba, PR 10
Medellín, Departamento de Antioquia 10
Barcelona, Catalunya 7
Porto Alegre, RS 7
Guadalajara, JAL 7
Fortaleza, CE 7
Manaus, AM 7
Quito, Provincia de Pichincha 6
Belo Horizonte, MG 6
Los Angeles, CA 6
Salvador, BA 6
Vigo, Galicia 5
New York City, NY 5
Barranquilla, Departamento del Atlántico 5
Brasília, DF 5
Guatemala City, Departamento de Guatemala 4
São José dos Campos, SP 4
Londrina, PR 4
Campo Grande, MS 4
Campinas, SP 4
Portland, OR 4
Cali, Departamento del Valle del Cauca 4
Americana, SP 4
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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Cin (@esquiraffe) reported

    Hello @hbomax I want to cancel my subscription since I am in a country where you are not available. Since I am in a country where you are not available, I can also apparently not contact you, nor get into my account, not cancel you. Could you please help?

  • Katja Petzold (@PetzoldKatja) reported

    @hbomax I want to cancel my Swedish subscription, while I am in South Africa, however, your geo-location disallows this and blocks any contact page. please help!

  • Mike (@ThatsJustPr1me) reported

    @DevRickus @hbomax I'm really starting to think they just like to **** with people in NJ. I use HBOMAX every day and I've never had a problem. And on Xfinity internet to boot

  • Rosebud635 (@npolliand) reported

    @megustanloslib1 @darklinax_ @hbomax I shouldn’t have to change perfect settings. I only have issues with GOT and HOTD and their fake night scenes.

  • Steve (@funstoppersteve) reported

    @HBO @hbomax You brought this show back but canceled Raised by Wolves? Are people insane over there at HBO? This show is awful and wolves was amazing. Terrible decision making.

  • ⭕️ (@xrpoccult) reported

    Fix your **** app, it’s embarrassing @hbomax @HBO

  • Sofia & muses (@sofiaandmuses) reported

    @cloudbaby1998 @gonlyb @hbomax Same. Didn't really help, though.

  • Jacob Heath (@JacobHe79997802) reported

    @HBOMaxHelp Xbox One X users, myself included, are still having issues with frame-rate stuttering/latency. Any idea when we can expect a fix?

  • Beth Barnes 🇸🇪🏳️‍🌈🇺🇦 (@DJPsywarrior) reported

    I watched #HouseOfTheDragon and I don't think I can watch it anymore. I was getting a headache trying to watch really dark lighted scenes. Way to much trouble trying to see what was going on. @hbomax I know it is a "creative" decision, but at the cost of loosing viewers?

  • Khris Kholumbus (@KhrisGraves12) reported

    @HBOMaxHelp @keribelliston Won’t work. The Xbox app has been glitchy for over a week now. Trash.

  • Matthew Shank (@MatthewShank3) reported

    @hbomax trying to enjoy episode 7 of House of Dragon but the dialogue is not synced up with the action. Hopefully @hbomax can fix the issue.

  • Turkey Phone Spooptember Edition (@gunstargreen83) reported

    @hbomax Game of Thrones is fine but House Of The Dragon is low frame rate and quality on my app. Xbox app. First few episodes were ok but last two run poor.

  • - (@DawnOfTheF13TH) reported

    Why is everything that I play on #hbomax stuttering and glitching out on my XBOX? I’ve uninstalled and reinstalled it and it’s the same issue. It’s working fine on the firestick. @hbomax

  • JMOS (@LatInfoSec) reported

    @hbomax @HouseofDragon Why not film season 2-4 back to back and then work on the VFX. Peter Jackson did it with LOTR trilogy!

  • Instagram: EDDYG27 (@eddyG27) reported

    @hbomax I had no issue with the brightness

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