HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Adams
(@andrew_adams94) reported
@hbomax makes over 7 billion a year but can’t get this trash app to ever work. Need internet to view DOWNLOADED media???? Wow. Absolute trash and this has gone on for months…
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Travis Osugi
(@TheRaginAsian) reported
Anybody with @hbomax have audio delay issues randomly come up? Watching the menu and the end of the movie suddenly had an audio de-sync that is killing me
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whataboutism is for the weak
(@U_R_Ridiculouss) reported
Is anyone else having trouble logging in to @hbomax?
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Luis Iván
(@Luis_Ivan) reported
@Harry_potterYT @TheLastofUsHBO @hbomax Use a VPN that supports streaming and problem solved.
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DiamondDiablo
(@DiamondDiabl0) reported
@hbomax just a heads up the whole sound sync is off for the second half of The Menu. Reddit is all over it. Might want to fix that. I felt like I was watching a foreign film.
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Maaz Riasat ᱬ
(@maaz_riasat) reported
@Mary__Whitmore @StargirlWiki @hbomax Also I’m having trouble should I watch this first or runaways
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TT’s Interlude 🤍
(@_TikiaT) reported
@hbomax I haven’t been able to watch HBO Max for months now and assumed it was an app issue. I’ve reset, deleted, reinstalled and troubleshooted, but still am unable to log on. Can someone please explain why this is happening?
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Finishing My Coffee
(@Finmycoffee) reported
The audio on #TheMenuFilm goes horribly out of sync throughout and is unwatchable by the end. A quick search reveals that this is a universal issue for people on @hbomax. This is why people pirate things
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Colin McCavitt
(@colinmccavitt) reported
@HBOMaxHelp Thanks. Turned it off, it used to work great. Now it chortles.
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Yema Nkele
(@ComedyYemaYem) reported
Dear #BlackTwitter, Does any1 actually like #RandomActsOfFlyness on @hbomax. Because it is just awful to me. I don't know how it got another season.
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n
(@covenofchaus) reported
@bigbybadb @TheLastofUsHBO @hbomax you know it’s someone with mental issues when he cares more about looks than the acting and no she doesn’t look exact like the character but she’s mot far from it either, it’s weird.
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Poverty
(@PovertyTeams) reported
@hbomax you may be the WORST streaming platform out of them all. EVERY time I try and watch something, immediate buffer & error messages. Never works, why do I pay for this?
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Tyler Collins
(@tyler_collins81) reported
@snowylea1982 @HBOMaxHelp Did you ever figure it out? I’m having the exact same problem?
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Aarne Almila 🇫🇮🇪🇺🌻🇺🇦💙💛
(@AarneAlmila) reported
@HBOMaxHelp I have an iPad Pro with Apple smart keyboard folio. Otherwise the keyboard works perfectly, but when I try to use it with HBOMax app, it doesn’t work and I have to disconnect it and use the virtual keyboard on the screen. Can you help?
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matthew
(@MattYYC91) reported
@ALV550 @TheLastofUsHBO @hbomax Probably so they wouldn't try to mimic the characters, it's the director job to help the actor create the character, plus way too many plot twists that the actors shouldn't know