HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AB109__CashCow ME 😬 (@AB109__CashCow) reported

    errors on my 4k stick AND my non 4k AND different errors for each w/hbomax. only way to resolve is to uninstal hbomax and reinstall! there are NO update options. This is a new app to fire tv and you obviously don't have it configured to update! @amazon @hbomax @HBOMaxHelp

  • martydawwgg Marty (@martydawwgg) reported

    @hbomax It would be nice just to be able to stream or not have to go to a website to login. I’ll never pay for this streaming service ever again.

  • martydawwgg Marty (@martydawwgg) reported

    @hbomax How about you fix the stupid *** app before putting more shows on!!

  • snowcancelled ❄️Icepop☃️ (@snowcancelled) reported

    @HBOMaxHelp Can you please fix how your app will not show Accessibility options on Pixel 5/Android 11? What should be the right side of the screen is cut off, so the button isn't there. I'd send a screenshot to explain what I mean but you, you know, disabled that.

  • remyvkarl Karl (@remyvkarl) reported

    @hbomax can you fix the buffering problem ?

  • thegildalva Gil Dalva (@thegildalva) reported

    @JayW507 @HBOMaxHelp They keep telling me to reinstall app but I did and it’s not working

  • jacquieyond Jacqualine (Jacquie) Minor (@jacquieyond) reported

    @DaveWeLike @Roku @hbomax I checked I’m up to date and have 3900. Airdrop still doesn’t work.

  • karouzzo kari (@karouzzo) reported

    hey @hbomax, why does your app crash on me every 5 minutes? 😡

  • Jay__Breezy21 Jay (@Jay__Breezy21) reported

    @thegildalva @HBOMaxHelp Same problem here. Smh

  • glubglubfish92 Uncle Daddy Shark says stop hoarding the PS5s 😡 (@glubglubfish92) reported

    Is it just me or is @hbomax PS4 app terrible? I love the shows but I can’t manage to play anything without all the BUFFERING

  • YelkoArt YelkoArt (@YelkoArt) reported

    @GabeDelArt @SandraDRivas @hbomax Gee Wiz, some actual quality animation. Nice work!

  • thegildalva Gil Dalva (@thegildalva) reported

    I even logged in using my At&T internet acct and it won’t sync either..... this is a problem with @HBOMaxHelp not your cable provider I just confirmed that

  • leahy47 John Leahy (@leahy47) reported

    @HBOMaxHelp @HBO @hbomax What do I have to do to get a response? I bought GOT season 7 on Blu-ray/digital HD and there was no code in the package. Please help!

  • DontanaHerb Herb Dontana (@DontanaHerb) reported

    @DIRECTV @hbomax Thanks for blocking out the game. It’s bad enough that reception goes out when the wind blows and the Internet only works half the time. Directv tops itself as the worst tv provider.

  • Springibe Ms. Spring (@Springibe) reported

    @DIRECTV @hbomax Hey what about adding Starz... your customer service reps are saying there’s a glitch in your system

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