HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltyCrip I’ve Got Questions (@SaltyCrip) reported

    @hbomax just a bit of advice but having your app crash at the beginning of the series finale of Mare Of Easttown is a solid way to piss off your customers.

  • dannybauder dannybauder (@dannybauder) reported

    @HBO @hbomax app doesn’t work dh

  • thaDodd Kyle Dodd (@thaDodd) reported

    @hbomax Please hurry up and fix this.

  • megandshea Megan Shea (@megandshea) reported from Mount Laurel, New Jersey

    @hbomax it’s bad enough you make us wait fir a new episode every week but then you crash? Come on... 🙄

  • cate2044 Cate Teague (@cate2044) reported

    @hbomax fix your app!!!!

  • EvilVagenda Carrie (@EvilVagenda) reported

    Hum @hbomax you seem to be having problems. We all wanna watch #MareOfEasttown. Fix your ****.

  • BrokenBookMan Book Maniac (@BrokenBookMan) reported

    Hey, @HBOMaxHelp how about upgrading those servers with some of your billions in profits so that people can watch your shows? Just because Mare of Easttown is popular is no excuse.

  • gmanninophoto Gabrielle Mannino (@gmanninophoto) reported from Portland, Maine

    You’re kidding me @hbomax IS BROKEN for the Mare finale 😭

  • sammkatz Sam Katsby (@sammkatz) reported

    @hbomax Hello r u gonna fix this

  • canalea_jessica JessicaCanalea (@canalea_jessica) reported

    @hbomax Wtf my HBO is not working

  • HopsAndPots Hops and Pots (@HopsAndPots) reported

    Tryna get my #murderdurder fix and #hbomax has crashed. @hbomax

  • danielcontg Daniel Contreras G. (@danielcontg) reported

    @hbomax not working !!

  • PAYOLETTER rae (@PAYOLETTER) reported

    @hbomax Can you fix the app please lol

  • paiamichelle paia (@paiamichelle) reported

    @ahayes7 @hbomax Not working for me either UGH

  • cacarr1 Chris Carr (@cacarr1) reported

    @hbomax you’re killing me!!!! Fix this!!! #MareOfEasttown

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