HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Alters
(@jillalters) reported
@hbomax What did you do to the rewind and fast fwd controls on your tv app? They're awful - please put them back the way they were.
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Wintry Minx 🔞
(@vulgarweed) reported
@HBOMaxHelp Dear intern, I once left Harry Potter fanfic on the printer at work. It was NC-17. Snape/Hermione. I wasn't just reading it, I wrote it.
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Trista Powers
(@MrsTPow) reported
@HBOMaxHelp Can you tell the intern to fix the autoplay issue? After each episode it stops the show and displays an error. I can't sleep without something playing.
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Moeses KIIINT
(@MoesesKIIINT) reported
Anyone else having problems with the @hbomax app?
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Eugene Gan
(@vizualpencil) reported
@HBOMaxHelp Dear intern, during my first job as a graphic designer, i edited all the originally shot product images for a project. Problem was, i saved over those original shots, leaving only my poorly edited ones. My boss and colleagues laughed 🤦🏻
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Brianna
(@b_warren09) reported
@lovefromhelen @HBOMaxHelp At least it was most likely all women. My worst, I sent an email to org at Nike with the subject line "Netflix and Chill".....I (and the 4 other people the proofed the email) didn't know that meant what it means. There was a lot of embarrassment and LOTS of laughs.
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Jason TheCasbah Sparks
(@RadioFreeJake) reported
@HBOMaxHelp Dear intern: I'm 49, and haven't done a lot of web-based work, but in 1996, I knocked a dot-matrix printer off of a desk and broke it. By bumping into it. With my ***. Yep, I was walking past the desk and had insufficient *** clearance. We all have such a story.
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Definitely not Deidre
(@d_veebee) reported
@Caissie @Carrieoakie @HBOMaxHelp I generally only eat once a day, at dinner time. Sometimes the time goes by quickly and I guess you could call it forgetting. But often it's something else and it's physically difficult to eat. Revulsion, kind of. I've broken my appetite. It's not an advantage.
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Eric Roche
(@KansasCityEric) reported
@HBOMaxHelp Dear Intern, I once cut the entire street light electricity budget to zero for a city of 450,000 people to "help" balance the budget. My boss did not find it helpful.
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Steven Rockwell
(@stevenrockwell) reported
@HBOMaxHelp I have no problems with the interns for the email, **** happens. I do have a problem with your ****** devs team that built a ****** *** platform that hardly ever works and is far inferior to Dis+ and Netflix
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Certified Supervillain
(@CrtfdSprvlln) reported
@kristiandermody @hbomax Fight your fight my man! I trust they would have said something to the effect of, "the error has been corrected" if they were terminating the intern.
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Cryocide
(@Cryocide) reported
@HBOMaxHelp Oh no, you don't get to throw the intern under the bus. They work under supervision! Be nice to the intern!
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Mike Brickner
(@MikeBrickner3) reported
@HBOMaxHelp Dear intern, My first week on the job, I thought I would be helpful & start the dishwasher in the work kitchen. Except I put in the wrong kind of soap. Fast forward 20 minutes & my boss is running past my work space w/a mop & the entire kitchen is covered in suds about 6" deep
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Ryan Schulze
(@SDSchulzey) reported
@YouTubeTV @hbomax I get that this is a FREE weekend, but for we subscribed to #HBOMax thru #YoutubeTV why are we denied access to the HBO Max App? My subscription on all my devices now says inactive. I'd renew, but then I assume I'll be double charged once the glitch is fixed.
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Hero of Time and Space
(@HeroOfTimeAS) reported
@HBOMaxHelp Dear Intern, While working for @Uber, I ran a manual audit and revoked access to a good portion of our most senior engineers, some 700 people in total. I think I even managed a C-Suite in there. The fault is in the system that allows errors, not in making them. Keep learning!
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