HBO Max

HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below



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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 101
Bogotá, Distrito Capital de Bogotá 99
Guadalajara, JAL 34
Lima, Provincia de Lima 21
Medellín, Departamento de Antioquia 18
Los Angeles, CA 17
Santiago, Región Metropolitana 15
Ixtapaluca, MEX 14
Quito, Provincia de Pichincha 13
Zapopan, JAL 13
Monterrey, NLE 13
San Antonio, TX 13
San Luis Potosí, SLP 12
Puebla, PUE 12
Santiago de Querétaro, QUE 12
Atlanta, GA 11
Chicago, IL 11
Mérida, YUC 10
North Canton, OH 10
Cali, Departamento del Valle del Cauca 10
Tijuana, BCN 10
Cuautitlán Izcalli, MEX 9
Guayaquil, Provincia del Guayas 9
Toluca, MEX 9
Pereira, Departamento de Risaralda 8
Guatemala City, Departamento de Guatemala 8
Miami, FL 8
Barranquilla, Departamento del Atlántico 8
Juárez, CHH 7
Brooklyn, NY 7
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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Justin Brown (@JustinB89) reported

    @HBOMaxHelp @hbomax 20 mins between errors. The new normal🤦🏾

  • Justin Brown (@JustinB89) reported

    @hbomax @HBOMaxHelp Can Yall please do something about the constant "Oops something has gone wrong" errors on PS4??? It is literally every single time your app is used. Fix it. You aren't cheap. Cut the ****.

  • Scott⛓🥀 (@DeadbeatScott) reported from Austin, Texas

    Bruhhh @hbomax needs to fix their subtitles. The font size is massive and they jump all over the screen 💀

  • Jack (@NaturalVision) reported

    AGAIN!!! I've had no access to @Hbomax for several hours now not even my downloads work @rickandmorty @hbomax #theworst #whatamipayingfor

  • Billy J Whitaker Jr. (@BillyJWhitakerJ) reported

    @hbomax why tf can't I get more than 20-30 mins into a show or movie without having to restart the ****** app.. that's some bullshit. so close to ending my account please fix this ****** up problem before you lose a customer

  • Andrew Jon Thomson (@HelloAndrew) reported

    @HBOMaxHelp @cbdharmon Still known long time bugs plaguing fire devices too! I’ve had to delete and reinstall the app five times so far because it either loses my login credentials or it stops working with Bluetooth audio and then it gets fixed on reinstall, but come on! I don’t have time for this!

  • KARMA (@OriginalCookie_) reported

    @ZanerBurr0522 @HBOMaxHelp Apparently a lot of people are they need to fix this ASAP 🙄

  • KARMA (@OriginalCookie_) reported

    @HBOMaxHelp I’m steaming off Phillips smart TV and it glitches and shows “restart the app “ errors all the time multiple ppl have this problem please fix it

  • KARMA (@OriginalCookie_) reported

    @hbomax please get the app together it’s constantly glitching and showing errors 🙄

  • 𝑲𝑶𝑶𝑿𝑳𝑨 (@kxmusic) reported

    Ayo @hbomax got two modes on PlayStation: 1. Not working 2. Completely not working

  • Daniel (@Daniel98580) reported

    @Upbeat_jake @hbomax Dm @viewcyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • Arizona Political 💎 (@AZVotes) reported

    The @hbomax app on @Roku is the worst! Unwatchable! I don’t have issues with any other streaming app but HBO Max is absolutely terrible. Cancelling tomorrow.

  • Shawn Dillenbeck (@ShawnDillenbeck) reported

    @HBOMaxHelp I'm trying to access hbo max via roku and when attempting to play anything I get an error "an unknown problem occurred. Please contact your TV provider ". This was working fine about a week ago

  • billy jacobs ⬇️🐇🕳 (@_billyjacobs_) reported

    @hbomax please fix your app on consoles. It's a nightmare to use.

  • Steve Kammerer (@kammerer_steve) reported

    @HBOMaxHelp I have been unable to access my account via web browser since Saturday, and on my app since Sunday. I have called support multiple times and still no resolution. I enter my username and password and nothing happens when I click sign in. Reset pw multiple times.SOS!


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