HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • nicehumanbean white justin whang (@nicehumanbean) reported

    why is the Larry sanders show so dithery on @hbomax please fix this

  • saven355 saven355 (@saven355) reported

    @hbomax hey why can’t I scroll down to canc my subscription on iPhone ? Please get back to me on this issue

  • yung_douggie Douglas (@yung_douggie) reported

    @EventHorizon618 @hbomax It’s the worst app experience hands down.

  • cjkirchner Casey J. Kirchner (@cjkirchner) reported

    @JohnCena I Believe You Have Not Followed Me Back As I Have Not Followed You. I Have Fixed This Oversight. You Should Fix Yours Since, As A Day 1 TSS Viewer And Adopter Of @hbomax With 0 Churn (Although That Ann Sarnoff Article Didn't Help), I Will Be Watching Peacemaker 100%.

  • c_alessandroo chris . (@c_alessandroo) reported

    @HBOMaxHelp my hbo max app in roku always crashes like 10 minutes into a show help please

  • KuzieChambers kuzie james💡 (@KuzieChambers) reported

    @VIZIOsupport @hbomax its insane that the rewind/fast-forward features are in intervals of 90 seconds… rarely do i wanna rewind back an entire minute and a half when i just briefly missed something. pls fix

  • KuzieChambers kuzie james💡 (@KuzieChambers) reported

    its insane that the rewind/fast-forward features are in intervals of 90 seconds… rarely do i wanna rewind back an entire minute and a half when i just briefly missed something. pls fix @VIZIOsupport @hbomax

  • trashcrewfc TrashCrew FC (@trashcrewfc) reported

    @M0NKS_C02 @hbomax @AmbitiousPrime HBO app gonna crash on New Years

  • steviesbuckyy Kat 💃🏽 (@steviesbuckyy) reported

    @hbomax why do you never work?????????????

  • doujouDC Doug Joubert (@doujouDC) reported

    @Bauervision23 @HBOMaxHelp Same thing with me. All other contact work perfectly

  • speeedfreeeak the_speeedfreeeak (@speeedfreeeak) reported

    @hbomax I'm having some issues with the app on Roku and could use some help.

  • bearsurprise Wu-Tang Clancy Wiggum (@bearsurprise) reported

    @HBOMaxHelp @facebookapp do you all know your apps for the Galaxy Z Fold 3 are broken? The HBO one crashes every search. Please help

  • YsmiraS Hylia Yggdrasil (@YsmiraS) reported

    @theoneringnet @hbomax I would watch Arwen fighting at helms deep all day every day, though that would go even more entirely against the actual books.. Honestly it would be better to just give him an unlimited Tolkien-budget and let him work on movies and shows from it forever.

  • EHorrorble Everything Horrorble (@EHorrorble) reported

    Yo, @hbomax the past 3 nights I've been trying to get the most brutal horror movie to stream on your service #donttellmomthebabysittersdead it don't work. In all seriousness though, it really doesn't play.

  • rationalsquad Brian Sapient (@rationalsquad) reported

    @HBOMaxHelp We have several different TV's with several different login methods, some are apps on tv, some on Roku. We signed up with @youtubetv, and every week or two I need to login from a pc, because the app thinks that we don't have a subscription. Highly annoying

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