HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1
Montgomery, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • matsquatch3 Matsquatch (@matsquatch3) reported

    @HBOMaxHelp I’ve tried on my Xbox and LG tv. If you search HBO Max buffering you will see I am not the only one experiencing the issue. I am able to stream anything else.

  • josue_cali Joshua (@josue_cali) reported

    @hbomax sucks that streaming Godzilla VS Kong is so laggy. Put on Godzilla King of Monsters no problem. Gotta fix that

  • BenjaminJBlaze BennyBeenBlazin (@BenjaminJBlaze) reported

    @hbomax @HBOMaxHelp please tell me how you are going to rectify this buffering issue for paying customers trying to watch @GodzillaVsKong

  • thetruthisugIy 𝙲-𝟷𝟹𝟽 (@thetruthisugIy) reported

    fix your ******* app bums @hbomax

  • Dragonmalicoate Jess Malicoate (@Dragonmalicoate) reported

    @hbomax The constant buffering on Kong vs. Godzilla is destroying my will to live. Please fix this issue. Buffering only on that title and trust me I’ve tried everything on my end. It’s definitely an issue on HBO end. Verizon said they could fix it!

  • MStitchface mr_stitchface (@MStitchface) reported

    @hbomax you have every Police Academy, but only the worst Highlander films? Do better.

  • CKneidl Cody kneidl (@CKneidl) reported

    @hbomax fix your ******* app.

  • LarryPoindexter Larry Poindexter (@LarryPoindexter) reported

    @HBOMaxHelp have reloaded app in Amazon fire stick - twice Keep getting “oops something went wrong” as I try to watch anything With Spectrum Time Warner cable Help!!!!!!

  • massivehomo420 Fall Out Boy ***** (@massivehomo420) reported

    @LennonCihak @hbomax @GodzillaVsKong I’m effected by the same issue

  • GarrettP_24 GAP (@GarrettP_24) reported

    @HBOMaxHelp @AcieDucie_ Tried that and installed it. Same issues. Worse than ESPN +

  • Faganator DeplorableFaganator (@Faganator) reported

    @Kev_Bow @hbomax Gotta be an HBO issue, cause that data pipe is fat.

  • Oliver_hos Josh O (@Oliver_hos) reported

    @HBOMaxHelp Would be great if I could actually watch it without it buffering every 5 seconds. 250Mbps down, 15Mbps up. No other service has problems streaming, just HBO. What am I even paying for?

  • MattZolcak50 Matty Z (@MattZolcak50) reported

    Anybody else having hella problems with @hbomax ??? Top 5 worst streaming sites

  • james885 James Cheng (@james885) reported from Verona, Wisconsin

    Tried to finish watching #GodzillaVsKong on #HBOMax I left last night, but the constantly buffering in every 3 seconds is very annoying. Unfortunately, by having the buffering issue the movie is unwatchable. @hbomax please fix your streaming server.

  • IggyVonMonty IggyV (@IggyVonMonty) reported

    Thank you @hbomax for being the worst streaming service. Can't even finish a movie without constant buffering.

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