HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Christi
(@schittscreekfan) reported
@ChuckMovieFans @hbomax I didn’t work today so there’s that….
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@hbomax Why is your mobile app always a problem? It really sucks.
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✨ KO ✨
(@kaitlinohlinger) reported
@HBOMaxHelp I am using a MacBook and safari browser. Programs do not load or I get an error “we’re having trouble with this title”
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David Sonike
(@Vigomecatronica) reported
@HBOMaxNordic thank you for making @HBOMaxES the worst platform in Spain. Why are you sending the content instead of @hbomax? Fools
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chemindefer
(@chemindefer12) reported
@CynthiaNixon @hbomax are you joking? This is so embarrassingly awful. 🙈
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melindakru™️
(@memekruger) reported
Ate @hbomax fix your service issues pls
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Vergil
(@FernandoLeal__) reported
@hbomax your servers are ******* garbage!
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64Bit Modeling
(@64bitmodeling) reported
@NAChristakis @hbomax @Station11onmax Hmmmm. First episode was decent, second episode was unbearably awful. I stopped. It must get better???
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DigitalVirus
(@DigitalVirus87) reported
@hbomax are you ever going to fix the playback for BBC shows (Doctor Who). The show feels like it's playing just a but too fast. It's very distracting.
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Iv₳nSec
(@InfoSecIvan) reported
@hbomax Your site is terrible... Buffering Buffering Buffering Buffering Buffering Buffering Buffering Buffering @PrimeVideo @netflix You two are doing just fine
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melindakru™️
(@memekruger) reported
Aye @hbomax fix your service issues
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the joe burrow of drinking twisted tea®
(@nickstgermaine) reported
whenever your awful app doesnt work properly i strike my son @hbomax hows that hit ya ?
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@HBOMaxHelp Why does your mobile app never work well?!
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Brett Miller
(@breptile) reported
@hbomax is episode 1 of Murders at Starved Rock supposed to be titled "The Boogeyman" or "The Bogeyman"? Because at 4:37 you immediately made me question the quality of the editing.
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Heather Roland
(@msheatherroland) reported
Just a weekly reminder that @ATT still hasn’t fixed the @hbomax issue and it’s been over a week of waiting and like 6 hours of getting the run around on the phone. FIX IT!
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