HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • akhilrajus007 Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, State of Andhra Pradesh

    Hi @hbomax I m getting this error since afternoon.. Plz help @HBOMaxHelp

  • kosherkeem Scuba Keem (@kosherkeem) reported

    Hey I know y’all over there cranking out more hits and **** but y’all should probably work on that rewind/fast forward feature on y’all app @hbomax. That **** is horrific on the PlayStation

  • FaceCAP2 WALEY🍥 (@FaceCAP2) reported

    @okcboi @HBOMaxHelp I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my hacked account back in 30mins. His an expert

  • DeathSquad DeathSquad (@DeathSquad) reported

    @hbomax Fix your garbage Roku app. It’s pathetic.

  • AnikoTevvit Ani Kotevvit (@AnikoTevvit) reported

    Incidentally, I dare not pause if I, gods forbid, get either of these apps working,bc if I do, they'll never start again. (Of course, this isn't a problem with the Roku app which freezes 2 seconds in.) @HBOMaxHelp

  • evanbananazz evan 💛 (@evanbananazz) reported

    @hbomax fix your app

  • BradleyTKlaus Bradley (@BradleyTKlaus) reported

    @hbomax fix your ****, your UI is so ***, if your catalog wasn't so good I would've unsubscribed ages ago

  • QueenKika Mars Hare (@QueenKika) reported

    @The3Rrrs @hbomax @Roku I'm just using the hbo app on my ipad to smartcast directly to my tv, which I've had no problem with in the past, other than my tv being stubborn. I'm still hoping that was it; regardless, HBO needs to get their **** together on this.

  • FalconTheGod The God (@FalconTheGod) reported

    @hbomax if y’all don’t bring back Lovecraft Country i think imma have to unsubscribe. unless y’all and @RickandMorty work out some new deal fa season 5 but y’all losing me with this one

  • wedgewoodundead wonder womans side piece (@wedgewoodundead) reported

    is anyone else having problems watching the real justice league on @hbomax? it wont load up for me

  • FatherOfTears 🤼Mï¢håêl †êþê§🤼🗽 (@FatherOfTears) reported

    @gossipgirl @hbomax Are you seriously remaking this awful show I honestly feel that this show started the whole Millennial thing in this world of being lazy millionaires trying to sleep around and do drugs those days are passed

  • Dinunez91 Diego Nuñez (@Dinunez91) reported from Montclair, California

    Hey @hbomax fix your damn app! It crashes all the time!

  • hinavinocha Hina Vinocha (@hinavinocha) reported

    @Zvnigq @HBOMaxHelp I have the same issue. I checked my account details and found someone has changed email address on my account too.

  • Taguers Juan TQ (@Taguers) reported

    @PCloud76 @HBOMaxHelp How did you solve it? In having the same problem

  • ShuffleMan8 ShuffleMan (@ShuffleMan8) reported

    @HBOMaxHelp I have issues with HBOmax in my PS4 -Audio and subtitles only available in english no matter the movie or series -After some time watching something, doesn’t let me do anything so I have to exit the app in order to see next episode or continue watching -Delay in menu

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