HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiemariemccar Jamie. (@jamiemariemccar) reported

    @hbomax has the worst app I’ve ever used. Can’t load shows, multiple crashes, etc. What a waste of money.

  • charlescrapo charles crapo (@charlescrapo) reported

    If you decide you want to change the language in a Miyazaki movie on @hbomax you have to turn off the movie and select it before starting the movie. If you don't have to do this on Netflix why do you have to do it on HBO? The whole site is kind of terrible compared to Netflix.

  • 305Bass ѴศʆཛѴЄཞgศ (@305Bass) reported

    @HBOMaxHelp Ok great. All your movies have low sound quality or sounds un mixed or unmastered. Literally have to double the sound output to hear a movie on the app via Samsung Tv. Will y’all be adding Fast Forward or Rewind ?

  • V_Rheault Vania Margene Rheault (@V_Rheault) reported

    I wish I could write a series like Mare of Easttown on @hbomax. What I know of police work I learned from watching all the seasons of @Castle_ABC and a criminology class I took at the community college in 1994. I don't think any of that will fly. LOL

  • Hultzen Robin Williams (@Hultzen) reported

    @hbomax They got my husband ..this does not work, maybe in a cl oil sed tent or screen room.

  • ColdBloodedJoke ⭐Mister J ⭐ (@ColdBloodedJoke) reported

    @Y2021Tomandjerr @hbomax I have no idea. I don't work for WB / ATT / HBOmax..

  • ice_styl3ee young celtic (@ice_styl3ee) reported

    @hbomax fix that grey line bullshit

  • 305Bass ѴศʆཛѴЄཞgศ (@305Bass) reported

    Is there an update yet for the sound problems ?! @hbomax ohh and the white bar to the right of the screen?

  • xingcat xingcat (@xingcat) reported

    I can't believe @hbomax looked at Bethenny Frankel saying things like, "They keep asking me for input, but I need them to figure it out," when she is IN THE ROOM and is saying SHE IS A MODEL and gave them no time? NOBODY WANTS TO WORK WITH THIS TYPE OF BOSS.

  • BooRadl88323085 Boo Radical (@BooRadl88323085) reported

    @XavierCollinNZ @HBOMaxHelp Same issue here.

  • baeleth Jon Coates (@baeleth) reported

    @PrincipeV @hbomax I'd rather #AbandonTheSnyderverse . His are my least favorite of the DCEU films. To me, even the worst are a more enjoyable movie experience. I think his films are what an angsty teen would think is deep & meaningful, when they're really just needlessly dire, one-note, & boring.

  • mizmargauxxx margaux verdera (@mizmargauxxx) reported

    @AJemaineClement @TheCW @hbomax July?!? Jfc man. Don’t you know we’re still in a pandemic and need this quality entertainment??

  • SoundGuyRicky reba laufeyson 🖤 (@SoundGuyRicky) reported

    @HBOMaxHelp The app on PS4 and it’s only for that one episode, I skipped it & the following two episodes work fine.

  • CarenThacker Caren Thacker (@CarenThacker) reported

    @HBO @hbomax why isn’t the HBO doc The Crash Reel available to watch through HBO...?

  • italia166 Megan... (@italia166) reported

    @hbomax The app is not working...

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