HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ChuckColes3 Chuck Coles (@ChuckColes3) reported

    @selenagomez @hbomax @HBOMaxPop Why is peacock in so much trouble going about a kidney that the gift is a gift of love I don't understand that why did not in your blessings and whoever gave you the kidney it don't matter who gave it to you and then I love have you said it was that one lady that was laying

  • JulieBee369 President-Elect Julie Bee ⭐️⭐️⭐️ (@JulieBee369) reported

    @HBOMaxHelp @rogifan Please fix the Roku. C’mon!

  • CoryJW08 Cory W (@CoryJW08) reported

    @nikkibenz @hbomax I had to record it cause of work... It wasn't Grace? I was wrong... I thought she did it. 😐

  • moorewr (((moorewr))) (@moorewr) reported

    @HBOMaxHelp I understand the hold up with getting the features added to the device, my more immediate problem is that my login does not work on the HBOMax app or website, it worked for the old HBO now login but not for HBOMax.

  • cmbeachbum J.C. (@cmbeachbum) reported

    @HBO @hbomax Terrible, disappointing ending.

  • AndrewEssex Andrew Essex (@AndrewEssex) reported

    The Undoing arguably the worst thing ever on @hbomax

  • ColbsBulbs Colbs Bulbs Media (@ColbsBulbs) reported

    Is anyone else experiencing issues with @hbomax tonight?

  • DrSpEdinNV Shanon Taylor (@DrSpEdinNV) reported

    @HBOMaxHelp I’m using an AppleTV. I was responding to another person with the same issue; don’t know what they use.

  • MrJaredBarnes Jared Barnes (@MrJaredBarnes) reported

    Lastly, @HBO @hbomax continues to earn my money, and I’m happy to give it to them. They’re the only premium cable/streaming service that provide consistent quality content.

  • FearlessFrank4 Fearless Frank (@FearlessFrank4) reported

    @Vic_3 @HBOMaxHelp I still can’t get this damn thing to work

  • WesBurgundy 🏁 Jumpoff Joe Biden 🏁 (@WesBurgundy) reported

    @HBO @hbomax y’all gotta work on your endings.

  • jaymes805 jaymes 🦄 (@jaymes805) reported

    Cannot get @hbomax to work on my firestick, I’m really tired and just want to fall asleep to something good 😭

  • Maybek8e Katie (@Maybek8e) reported from Buffalo, New York

    I am watching Notting Hill to help me move past the finale of #TheUndoing . @HackedOffHugh @hbomax #whoa

  • StephenGutowski Stephen Gutowski (@StephenGutowski) reported

    The biggest problem with The Undoing finale? It's not available in 4K HDR. What year does @hbomax think it is?

  • BeGetGood 𝔹𝕖𝔾𝕖𝕥𝔾𝕠𝕠𝕕 (@BeGetGood) reported

    @HBO @hbomax Only problem with the last ep: there was not enough Donald Sutherland #TheUndoing

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