HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ashten the Unicorn
(@heyashten) reported
@HBOMaxHelp Dear Intern, On my first day I deleted an entire website with no back ups. Now, I'm a senior manager at the same company. Hang in there. It gets better. To error is human... #hbomaxintern
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Mike Brickner
(@MikeBrickner3) reported
@HBOMaxHelp Dear intern, My first week on the job, I thought I would be helpful & start the dishwasher in the work kitchen. Except I put in the wrong kind of soap. Fast forward 20 minutes & my boss is running past my work space w/a mop & the entire kitchen is covered in suds about 6" deep
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Hero of Time and Space
(@HeroOfTimeAS) reported
@HBOMaxHelp Dear Intern, While working for @Uber, I ran a manual audit and revoked access to a good portion of our most senior engineers, some 700 people in total. I think I even managed a C-Suite in there. The fault is in the system that allows errors, not in making them. Keep learning!
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F
(@presf2f) reported
@HBOMaxHelp Issues..all..of..the..time. Iphone, ipad, AND ps4. Sick n tired of this expensive pile of ****. Really makes peacock look like a much better choice.
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erin, known Pennsylvanian
(@ByErinWeaver) reported
@HBOMaxHelp One time while running the @SInow Twitter account, I tweeted that someone won the US Open by 3 “points.” Apparently not the correct term! Awful Announcing and B*rstool wrote articles about it. Ur doing amazing sweetie
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Moeses KIIINT
(@MoesesKIIINT) reported
Anyone else having problems with the @hbomax app?
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No_One_Is_Above_The_Law
(@imleftcoast) reported
@HBOMaxHelp Half the time our HBO Max doesn't stream. I'd choose the intern to work on it over a regular or any Comcast employee, intern or contractor.
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Definitely not Deidre
(@d_veebee) reported
@Caissie @Carrieoakie @HBOMaxHelp I generally only eat once a day, at dinner time. Sometimes the time goes by quickly and I guess you could call it forgetting. But often it's something else and it's physically difficult to eat. Revulsion, kind of. I've broken my appetite. It's not an advantage.
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Syg
(@sygint) reported
@HBOMaxHelp One time I broke the adding of credit cards to a major e-commerce platform we all know. It was broken for months and all due to the fact someone had coded the form to have dynamic fields and actions.
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Jon Emerson
(@jemerson383) reported
@hbomax fix your PS4 app interface. It was fine. Then it updated. And now it's absolutely terrible.
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Thomas/Dricksus on Twitch
(@Dricksus) reported
@HBOMaxHelp Dear intern, I used to to tech support at a call center for an internet company. Someone called in because they were having internet trouble and when I asked him to reboot his modem, he said he couldn't because he was on a plane.
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Trista Powers
(@MrsTPow) reported
@HBOMaxHelp Can you tell the intern to fix the autoplay issue? After each episode it stops the show and displays an error. I can't sleep without something playing.
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Matthew G P Coe
(@mgpcoe) reported
@daenney @HBOMaxHelp This is familiar. Dear intern, 11 years ago, I DOS'd my employer's global platform twice in the same day, along with the office network. Without realizing it. My mgr's first question during debriefing: "why don't we have rate-limiting to prevent that?" I still work there.
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lorenzo sariñana
(@beantastico) reported
.@hbomax gonna blame the intern too for your terrible TV app?
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Alicia Gutowski
(@agutowski88) reported
@HBOMaxHelp Dear intern, I once paged “Betty White” over the intercom during a busy Sunday at work instead of paging my coworker Betty (redacted). It’s obviously minor in the scheme of things and I no longer work there, but my former coworkers still love to tease me about it.
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