HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joey
(@____moody_____) reported
@HBOMaxHelp No thanks, just pass it along to someone who actually has the authority to fix it
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Kwykwyk
(@kwykwyk) reported
Anyone else having trouble logging on to @hbomax in Portugal? user/pw not recognized.... change it, reset it, &c &c #hbomaxportugal
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Matt
(@NotDockjaw) reported
.@Hulu @hbomax I am holding all your advertisers responsible when your piece of **** app doesn’t work yet another time
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FDVK❔⚡
(@FDVKWKHKXPDQ) reported
@HBOMaxHelp having issues with signing on. It's like the site is down
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mattynes
(@matty_nes) reported
@hbomax how come your mobile app SUCKS? It never works correctly if you download an episode, & often times episodes expire within a few days of downloading them. Going over seas? Forget it. For a premium streaming subscription this is PITIFUL @netflix doesn’t have this issue #hbo
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The Last Party Cookie
(@humanpropensity) reported
Updating for posterity: if your HBO Max password reset link takes you to a page that says "Your reset link is invalid, expired, or has already been used. Please reset your password again." (over and over and over) Try from a desktop browser. Worked great. @hbomax, fix yo ****.
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Joey
(@____moody_____) reported
@hbomax When ******** do you guys plan on fixing your video player? It’s been bugged up the *** for years and you do nothing to fix it despite all the money you make off us. Can’t even have the decency to get it fixed by the time a major show like HOTD premiered.
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Monjohnson
(@10kindlej) reported
@hbomax Does the annual plan discount work for returning subscribers?
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Bronwen🌹🏳️🌈
(@Bronwen85) reported
@czervickal @billmaher @hbomax Do they have to do those jobs? They don't have that duty before they take those jobs on, do they? Why choose those careers? Sus, huh? I mean, according to you anyone who volunteers to help, educate or entertain kids is suspect. They're drag queens, not priests ffs
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El Duderino
(@oniredudle) reported
Anybody else having issues with @Roku lately? @hbomax not working for days prior to amd after #HOTD is a pain. Not to mention multiple other apps. Publicly complaining seems to be the only way to get there attention.
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Joey
(@____moody_____) reported
@HBOMaxHelp Every single time you rewind on pc or mac it buffers indefinitely and the only fix is to refresh the page. Also, on mac the mouse cursor does not disappear in full screen mode. All of these problems and more have been discussed on online forums for years
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Gunnar
(@GunnarNorred) reported
Streaming quality from @hbomax is so bad it’s actually hard to watch shows. Darker scenes are impossible to see
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Sauron Era (Moridin will be back)
(@Moridin1024) reported
@Kritter_XD @Mor_Shadi @hbomax Sock puppets could be less work. 🤔
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KritterXD
(@Kritter_XD) reported
So, anyway, if my copyright appeal doesn’t work out, and I don’t post any more #HouseOfTheDragon content, you’ll know why. Less work for me, I guess. Too bad you lost out on an EPIC redemption arc right as it was kicking off @hbomax
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🇺🇸 🇨🇦
(@czervickal) reported
@Bronwen85 @billmaher @hbomax They are professions with legitimate purposes to help children. What is the purpose of reading books to kids in drag? Address the drag part specifically.
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