HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Brasília, DF 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • pyroliticcarbon Additional Master Codebreaking (@pyroliticcarbon) reported

    @Tamar_kali @hbomax He did not. He’s indicting white people for once again taking the worst elements of anything they appropriate.

  • RKal_L Roman K. (@RKal_L) reported

    @HBOMaxHelp Dolby Vision content is still broken over a month later. What is the ETA on getting this fixed? Getting kind of ridiculous especially when all new movies broadcast in 4K UHD DV but they’re only up for a month. Updates?

  • lismiley1 ❤️MyFreedom (@lismiley1) reported

    @HBOMaxHelp my Samsung tv says I need to update to latest version. My Samsung does not give me that option. I am unable to delete HBO to reinstall as it was part of the original pkg provided with the TV. I have deleted MANY apps to gain more space but to no avail. HELP!

  • doubtpointv2 MAMMA MIA (@doubtpointv2) reported

    @HBOMaxHelp HELP ME MY AUDIO IS OUT OF SYNC FOR RUSH HOUR 2 ONLY I CANT BREATHE!!!!

  • _LilKent kentaintevenhere. (@_LilKent) reported

    @davidd_salvator @HBOMaxHelp It’s not working on my phone either.. I thought it was just me

  • M_Yates_Az Oceans Seven ⚓🇺🇸 (@M_Yates_Az) reported

    This is the time of day I try to get @HBOMaxHelp to work. Up to the average of the 5 time it usually takes. Oooh, I got sound, no picture. Oops, went away.

  • HallWatchers Hall Watchers (@HallWatchers) reported

    @jetfan1 @hbomax I did get choked up as they went through the story of the one concert-goer who died. What an awful thing. He just wanted to have a good time and see his favorite band. Just absolutely tragic.

  • curryfailsjax Андрей (@curryfailsjax) reported

    Watching the #Woodstock99 doc on @hbomax reaffirms that @limpbizkit is one of the worst bands of all time.

  • JRuhDaBoss Mr. Nice Guy (@JRuhDaBoss) reported

    @hbomax The audio is about 3 seconds off from the video on Rush Hour 2, very annoying, pls fix it

  • Kittabyte Kittabyte (@Kittabyte) reported

    @cartoonnetwork @hbomax Is the one guy supposed to be an #Akira reference or did we accidentally end up here? Because his head looks like it's good for health, bad for education and the jacket doesn't help.

  • ESTOCK891 THE STACHE (@ESTOCK891) reported

    @King__Lou @hbomax It still doesn't help

  • PhatMobsta Gabriel Diaz (@PhatMobsta) reported

    @HBOMaxHelp @xjippyx Still happening man! I just wanna square Madison see the Knicks play with Jackie Chan and Chris Tucker! Please hurry up and fix this! Streaming on an Amazon fire stick.

  • fidderm12 fiddler (@fidderm12) reported

    @emaloohoo @hbomax Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • talkin_shiz Talkin’ **** (@talkin_shiz) reported

    Dear @hbomax, please fix your issue with your APP. The pausing during a movie is quite annoying.

  • chromaticheetah m ‎⧗ red room era (@chromaticheetah) reported

    @robbiescavill @hbomax fix this asap!!!

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