HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
Scott Nixon: @mrbrokeneyes.bsky.social
(@MrBrokenEyes) reported
@hbomaxhelp Been dealing with your “service” team for nearly two months. I’ve been gaslit, lyed to and told to just wait. Case #23527238 . Go read it for yourself. I’m moving into legal territory now. If it was the main language or audio, you couldn’t fix it fast enough. But not the AD.
-
Diego Rosiles
(@Jogafrezhh15) reported
@hbomaxhelp keeps telling me “ We’re having trouble connecting to the HBO Max service. Please check your Internet connection or try again later”. My internet is fine, I can watch other apps like Netflix or Little ol Vix. Whats going on?!
-
Fite Back
(@keithFury420) reported
@hbomax @TonyKhan The latest episodes of Dynamite and Collision isn't showing up on my HBO/MAX App. I'm thinking about cancelling my subscription. Do you know what is going on TK? It wasn't an issue before. The newest episode would appear for you to stream without waiting!
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
Confrontationally Moderate.
(@ColinUski) reported
@TheRokuChannel @hbomax If one of yall can get your the HBO on Rokus App to not have descriptive Audio on multiple movies that would be appreciated. I cannot watch sinners or superman without a narrator describing everything thats happening. And its not a TV issue.
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
Rebel
(@MN_Rebel) reported
@hbomax how dare you let supernatural go to Peacock of all platforms?! None of us like peacock and all of us agree it belongs on hbo max. Fix it.
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
peeks
(@alicookes) reported
@hbomax this edited on iphone *** quality… do not piss me off hbo and post the actual posters as promised
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
-
Busta Uppa
(@BustaUppa) reported
@hbomaxhelp the December 13th episode of AEW Collision won't load for me, please help. Other content is loading fine on the app (iPadOS)
-
🙄
(@asanebel2) reported
@hbomax @HBO @hbomax screw y’all for not allowing all your customers to watch these games CFP games. Just a really slimy move. You gave me a Black Friday deal that I have to give up to watch the 2 worst games. Garbage play towards your paying customers.
-
it’s dolph 🐬
(@ridandy20) reported
HBO marketing Derry @hbomax is abysmal. Releasing photos from the ****** of each episodes before the show is 24 hours old is one of the worst things I’ve seen a tv show consistently do- and it’s horror. They’re pulling the air out of any suspenseful scene they work to build.
Check Current Status