HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Myers
(@snoggymack) reported
@snydercut @hbomax That's the worst wireless plan in the galaxy. Like what happens if Steppenwolf's device drops a few bars?
-
TheThanosImperitive
(@TImperitive) reported
@ToylabHQ @SkipGreeneIDB @hbomax You are right. That's longer than those HOBBIT movies were. So let me ask you. SHOULD it have been broken up into 2 hours?
-
Cubed (NO WAY HOME DECEMBER 17TH)
(@Adam19668424) reported
@HaggardReviews @BigSadWaffle @hbomax ...and that's your opinion. your awful, crusty, uninspired opinion.
-
Professional Facesitter
(@SyriosMasters) reported
Hey @hbomax ya wanna fix your damn app on ps4 so it doesnt ******* crash when trying to play something? Or try to open the app itself?
-
Billy
(@billboshankins) reported
@hbomax using Google TV, and presumably others, if you're gonna have us sign in on our phones using a code, why not at least make it possible?
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Carlos Digital - #ZackSnydersJusticeLeague
(@BobDigi69) reported
@HBOMax has a whole GoT like universe to put to work for them. #DeathstokeHBOmax make it happen
-
Mr. Matthew Estvanic
(@MrEstvanic) reported
@hbomax stinks. Horrible, buggy service. App not available on many smart TVs. Constant bugs/issues with AirPlay compatibility. Stuff not being online simultaneous to air times on HBO. Ditch all the filler content and bring back HBO NOW!
-
Christopher D Doyle
(@scorptonic) reported
@hbomax you literally have the worst streaming software out of @netflix #localantenna @AmazonPrime and any other service. I've been watching #GodzillaVsKong for two hours. I still have only watched 49 minutes. Figure out a better way to keep things buffered. I'd like a refund.
-
Jake
(@jake_gannon_) reported
@att @warnermedia @hbomax is getting free advertising with all the work the fans put into the Snyderverse trending campaigns #RestoreTheSnyderVerse
-
Brett
(@BrettPlayss) reported
@Ronnie2K @hbomax Fix pro am dumbass
-
hc
(@cph30) reported
from
Dallas, Texas
@hbomax Godzilla vs. Kong is having major sound issues. Nothing else on your app is having sound issues but this movie, we have the volume set to max at 100 and are barely getting by hearing it. Lots of people having this issue. #GodzillaVsKong
-
Christopher D Doyle
(@scorptonic) reported
I mean my god... Every 15 seconds another buffer from @hbomax I'll be demanding a refund, tomorrow. @netflix streams mighty well with my #hotspot. Y'all suck.
-
Josh
(@Joshuwa80) reported
@hbomax is anyone else having trouble seeing your whole list on PlayStation 4? When I add something new it pushes the last item showing off. Is there a dedicated option to see your “added list” or is it only available on the landing page as it where?
-
Chris
(@elkyelk13) reported
@hbomax You guys fix that white line on the side of the screen yet?
-
Michael D. Wilson
(@_miwil_) reported
It'd be great if @hbomax could mask the input of the parental PIN on child profiles. I'd imagine it's a problem for any parent of children old enough to recognize numbers?