HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Frontonas, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Tijuana, BCN | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Sainte-Marie, Réunion | 1 |
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 2 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
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seglass ni tonday (@marcellsabitzer) reported@hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?
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Erik F. (@The_Mr_Erik) reported@HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else
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Mimi K (@mimikway_) reportedAnybody else having a problem watching the French Open on @hbomax
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JohnCB500 (@JohnCB500) reported@hbomax @bikesontnt I need help to connect to the stream
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THE Reeses University Alumni (@JuiceBoxHero8) reported@TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision
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Zoe Sanderson (@zippyzee) reported@TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !
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RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
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Andrew Grevas (@AndrewGrevas) reported@LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.
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masazoAEW&WWEfun 🦄 (@Rockford_619) reported@AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.
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Alex Rayne (@AlexRayneBayBay) reported@netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.
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🏴GRISWOLD🏴 (@123griswold321) reported@AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.
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Ronnie Clarke (@ronnieClarke69) reported@footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful
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Tim (@TheFloridaTim) reported@hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax
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i killled your dad (@thisAppisWac1) reported@hbomax It doesnt work when i try to sign up for hbo