HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Benny_Boomer Benny_Boomer (@Benny_Boomer) reported

    @HBOMaxHelp @marvin1978 Its been almost a year now ya haven’t added any more 4K content and won’t work on all devices. Stupid Roku keeps overheating when trying to stream in 4K. Samsung tv or Xbox doesn’t support. Disney plus does it better for half the price come on man

  • theHassel31 david Hutchinson (@theHassel31) reported

    So is @hbomax and @disneyplus both broken tonight???

  • godsplan88 Braxton Gregory (@godsplan88) reported

    @hbomax your servers down???

  • josebenitezf1 Jose Benitez F (@josebenitezf1) reported

    The #SnyderCut is the Justice League movie we deserved. Idc about the 4 hours i've spend watching it. If only 70% of this version would've been on the original, the ****** Whedon version MAY had been better. To all the people to help us get this: THANKS!👏🏼 @hbomax @snydercut

  • battlebabies22 ben (@battlebabies22) reported

    @ZackSnyder @hbomax Didn't even feel like a 4 hour movie. Nice work.

  • TheCultof62 スーパー戦隊ヒーロー (@TheCultof62) reported

    @HBOMaxHelp @KanekiaviBot Can you help me please my account has been hacked and can't log in :(

  • RokDrummer Steven Kinetic Roberts (@RokDrummer) reported

    dont get me wrong or misconstrue cropping a film is terrible my question is why the 4:3? why did ya shoot it that way? didnt have the money for the good lenses? @ZackSnyder @hbomax

  • Gevelyn390Jr yuggs (@Gevelyn390Jr) reported

    @hbomax Fix that 4:3 bs y’all got going on

  • TheCultof62 スーパー戦隊ヒーロー (@TheCultof62) reported

    @hbomax my account appears to be hacked with an email and password i don't recognize but my credit card info is mine can someone help me

  • King_Kemka Kemka Blessed (@King_Kemka) reported

    @Vicente34931612 @ZackSnyder @hbomax Been there before. I am writing a book about it. With hopes that what I learned along the way can help someone someday. Just remember that...You are never alone. Sounds cheesy but ...You will be alright.

  • AdamJMatlock TechOdyssey | #TechRejects (@AdamJMatlock) reported

    HBO Max is really irritating me. It won't let me login. It keeps saying my email and password are incorrect but they weren't changed. I went ahead and changed it 5 different times anyway and tried new passwords and it still won't let me login with the new password. WTH!? @hbomax

  • C_L0S24 El_CLOS24 🇲🇽 (@C_L0S24) reported from Rialto, California

    @vikkybangaram @ZackSnyder @hbomax Fix your setting *******

  • TheCultof62 スーパー戦隊ヒーロー (@TheCultof62) reported

    @HBOMaxHelp Sent a dm with the email and name on the account still waiting for help :(

  • caseyjacketta Casey Jacketta (@caseyjacketta) reported

    @FlashAndBlood @hbomax This is terrible. It’s a horrific show and the music is atrocious. Marvel does this/everything better.

  • chanicedanielle Chanice (@chanicedanielle) reported

    @hbomax I can't sign in to the app on my phone it keeps saying wrong email or password but that's not right because I just signed in on my TV....I had some trouble doing that as well

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