HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisBeKing CK (@ChrisBeKing) reported

    Sam Levison did a terrible job this season, all around. @hbomax

  • officialnbdy NBDY - NEVER BACK DOWN YUNGIN (@officialnbdy) reported

    Twitter mad dramatic w these finale tweets “omfgdhsjskfk” **** was wild but it’s hella loose ends & unnecessary camera work. Plot needa be stronger next szn @hbomax !

  • 1OF1x_ thatpmf.😮‍💨 (@1OF1x_) reported

    im over here crying like a big *** baby 😭😭😭 SO glad i watched this **** before i got to work. @hbomax know they wrong for this 🥺🙄

  • chrismeyrri Chrismeyrri (@chrismeyrri) reported

    @hbomax please ******* tell me ashtray did not ******* die because so help me if he did I will be canceling my HBO Max because what is this madness this was unnecessary and I feel disrespected

  • myarrow Rmm (@myarrow) reported

    @hbomax can’t get Kimi to start. Earlier had problems with Wallender. what’s the problem. Worst performance of all streaming apps.

  • cosmegos cosmegos (@cosmegos) reported

    @HBOMaxHelp @LastWeekTonight I'm rather disappointed as this continues to be an issue. The subtitle timing on Last Week Tonight Season 9 Episode 1 is still off. It's been over a week. It needs to be fixed. No, this is not a technical support issue. It happens on all platforms.

  • Fistr69Sistr Vergil enjoyer (@Fistr69Sistr) reported

    @juice_tan4201 @adultswim @hbomax Help*

  • theMAC Santa Claus? 'fraid not. (@theMAC) reported

    Lotta audacity for @hbomax and @PrimeVideo to roll ads before videos while also having the least reliable and lowest audio/visual quality of the streaming services.

  • irlbrave Jessie (@irlbrave) reported

    @katherinekuvish @hbomax i think it maybe depends how you access hbo max. i had a few friends who also been having the same problem

  • robertrade Robert Rademacher (@robertrade) reported

    @HBOMaxHelp Please don't forget to fix the English subtitles too

  • freeperico LA (@freeperico) reported

    @HBOMaxHelp Whichever team this tweet went to needs a rework, they responded with grammatical errors. I appreciate the engagement though, but that sounds invasive and I’d rather just refresh the app. Sidebar: @Sprinklr sucks, never trust a company whose comments are turned off.

  • Sabsyy__ sabs 🖤 (@Sabsyy__) reported

    @hbomax you have two years to get your **** together so we don’t have to endure another crash after waiting a week for a big *** episode… start working #Euphoria

  • scratch_acid_69 andrew (@scratch_acid_69) reported

    @hbomax fix your app

  • soapboxdiatribe James M. (@soapboxdiatribe) reported

    @submarineLEVIN @hbomax Yes. @paramountpluss doesn’t work at all on my Samsung smart TVs.

  • Hank60687491 Hank (@Hank60687491) reported

    @HBOMaxHelp Latest on Max Help text still no idea on Gomorrah Season 4 close caption/audio tracking problems 7th email from Vincent asking the same question as in email one - are AI people - What a crap group -2 mos now and now solution to me

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