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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (42%)
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Buffering (24%)
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Playback Issues (16%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bogotá |
Buffering | |
 Oswego |
Sign in | |
 Sherbrooke |
Buffering | |
| Billerica |
Crashing | |
| Brooklyn |
Playback Issues | |
 São Paulo |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@nothingman763) reported
@PaulCharchian @hbomax No app on My LG OLED. There is a app on my Sony 900F, both PS4 and PS5. In general the quality hasn't gone up too much. Some things have 4K but most don't. I just got it recently because I let about a year's worth of stuff stack up. I say start with Parry Mason.
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SKOLpinion
(@IRebuildz) reported
@PaulCharchian @hbomax Picture quality? Are you using DSL?
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BMM
(@someshots1) reported
@Thatboyhec @meowinthekisser @hbomax I’ve heard good things about FUOPH (and I’ve been meaning to watch it for awhile) but Goro did Tales from Earthsea which is super boring and based on what I’ve seen from SG it’s probably their worst one.
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AU_Propaganda
(@AuPropaganda) reported
@PaulCharchian @hbomax No streaming issues here. They did also add Roku eventually.
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codyLGC
(@CodyLgc) reported
@PaulCharchian @hbomax Picture quality is good, I have to stream through Playstation though so that kinda sucks
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Brett Melograno
(@BMelograno) reported
@hbomax why does your service constantly buffer and take forever to load menus? I can see why people, and Chris Nolan, say your service sucks.
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Brian/Muzi 🇺🇸 🇿🇦
(@hmblwrldtrvlr) reported
And the last ~3 minutes doesn't have any audio at all @hbomax - please fix this. It was on multiple devices. I couldn't hear a vital part of the episode. Thanks!
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Lucid Flame
(@OFC_Lucid_Flame) reported
@hbomax Ayo what’s up with your servers? Cant stream anything. Y’all charge a steep price for an app that don’t work
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Ryan
(@XTORBOMBX) reported
@PaulCharchian @hbomax No issues with picture quality. So far only has 1080p content though. Need more 4k content. D+ is kicking *** in that area.
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megs, same old
(@meg_lo_maniacal) reported
@Sandalbar @hbomax No problem
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rodney parker
(@gamedic71) reported
@hbomax WTF I get HBO max with my AT&T wireless plan and I can never stay logged in to HBO Max! Then when I try to log back in it won’t kicks me back out! FIX YOUR ****!
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this is fate.
(@dchavefate) reported
@hbomax cut ties with @TheCW shows... we don’t want the quality.
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Matt
(@Vertebreaker2k1) reported
@PaulCharchian @hbomax Picture quality is good for 1080p shows, but YMMV with some older shows. For example, Reno 911 is displayed in stretch and zoom 16x9 and looks atrocious. It’s censored too, so maybe stick to DVDs for some shows.
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W.E. Williams
(@ElEGrande16) reported
@PaulCharchian @hbomax I’m about a month in, been no problems at all
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Joseph Cacace
(@JosephCacace) reported
@HBOMaxHelp The “steps” don’t help. I’m trying to tell you that show is the ONLY content that will not play. It’s been nearly 24 hours.
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taylor distracted
(@Taysi89) reported
@PaulCharchian @hbomax I also had it initially, can’t speak to the picture quality but there are a lot more selections now
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Hope, Change, Joy 🇺🇸
(@Walt_Lohmann) reported
@HBOMaxHelp I have dm’ed to no avail. Problem still not fixed and no reply to dm’s.
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Drew
(@UncleDrewX) reported
@PaulCharchian @hbomax I’ve had it since this summer. I have average internet and have no issues with picture quality.
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Quinn McLain
(@TheQranc) reported
@PaulCharchian @hbomax No issues here with picture quality, streaming through the TV app.
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WanDavysion #TeamGodzilla
(@DavyBirth) reported
@DCComics @snydercut @hbomax DARKSEID FIX YOUR POSTURE
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Max Christensen Ungs
(@betati1) reported
@PaulCharchian @hbomax Its legit, not sure what you ran into but we've had 0 issues and it might just be the best streaming service available overall
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Paul Charchian
(@PaulCharchian) reported
I dropped @HBOMax last fall because the picture quality was horrible and they didn't support enough streaming platforms. Can anyone tell me if that's changed?
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Katherine Brodsky
(@mysteriouskat) reported
@keeneTV I would want to be on their PR list just to get this happy light. Can I buy it? Does it work? I NEED this. cc: @hbomax lol
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😷Tracey🏳️🌈Olmoz⚖️
(@nonicara) reported
@hbomax Ooof, it was awful! We LOVE Miyazaki movies, but this one fell all over itself. I didn't care one inch for the characters, the plot was disconnected, no true resolution, all quite uncommon for Ghibli films. Ugh. Gotta watch Kiki to cleanse my brain.
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Phelan O
(@Pwneill) reported
@PaulCharchian @hbomax App still isn't great, but the picture quality is better and they added Roku and Fire TV late last year
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Terry H❤🌴🌵🐾
(@Terry1420) reported
@hbomax Can't believe I'm actually considering if I can work this into my budget or not.
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Jennifer Telen
(@JenniferTelen) reported
@KateCasey @hbomax Love it. I actually started the first episode in hopes it would help me fall asleep and before I knew it the clock said 4 am 👀👀
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Brian/Muzi 🇺🇸 🇿🇦
(@hmblwrldtrvlr) reported
@hbomax It appears that #Babylon5 episode "Babylon Squared" has production level audio sync issue starting at 10:08 time. The first 10 min was fine.
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The Wizard of Gore
(@ExcerptEffigy) reported
@Mook_Franchize @hbomax @wbpictures I have HBO through Comcast, it gives me HBO Max, I just use my Comcast login.
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Wesley Felder
(@wesley_felder) reported
@hbomax Most likely gonna have them fight and then mechazilla or some other monster is gonna come and they gotta team up. Just think about it would they really have Kong or Zilla die. The community would go insane on the director and it would be terrible ratings