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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (30%)
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Sign in (24%)
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Buffering (22%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Buffering | |
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues | |
| Naugatuck |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Kaplan
(@mrjspoons) reported
@HBOMaxHelp Also, I have deleted app and re-installed, reset the Apple TV. Not having same issues with other apps.
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💚🧡Dish Network💚🧡
(@Uxxeyy) reported
@hbomax Can someone hmu with a login for HBO max? This movie actually looks interesting.
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Dannyphantom|Friend of the Mighty NEIN!
(@Dannyh784) reported
@HBOMaxHelp It looks to me like this is a bigger issue than individual devices but ok. What do I need to do
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John Likes Movies
(@hisdarkmateria) reported
@Chukwu77 @The_Snyder_Cut @hbomax The answer to that is, unfortunately, clear as a day. They are not even hiding it. They don't want to #RestoreTheSnyderVerse because it would be them admitting failure in 2016/'17. No change until leadership changes. Whatever comes next is hopefully quality. 🤞
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Darth Pānter
(@DarthNemesis8) reported
@HBOMaxHelp I'm not going down that rabbit hole anymore. You already have my issues in your DMs and you have no solution. Time is ticking for you to resolve my issue before I cancel and time is almost up
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Joel
(@Joel_Murga) reported
HBO max is the most expensive streaming app and the mobile app is complete garbage , fix that **** @hbomax
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6v6 ✡︎ יערה
(@_blueonew) reported
@hbomax every time I try to watch Godzilla vs Kong it just gives me an error 😭
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Ian X
(@ThaKorean1) reported
@FrancisLaRabia @Chukwu77 @hbomax I have faith. Not in them. But the bad press is getting out there and they are looking more and more terrible and incompetent to more people each day. I’m sure their PR team is having a field day as we speak dealing with the past week
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Linda DiStefano
(@lindadi1) reported
@hbomax I’m trying to watch last Friday’s Bill Maher. My Roku players show a year old program even though it’s identified as April 9, 2021. How can I fix this?
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Darth Pānter
(@DarthNemesis8) reported
@1992SmokeOut @HBOMaxHelp @Bob__III You'd figure that a multi-billion dollar company would have the resources to fix & improve the quality of their app easily for their paying customers but nothing gets done. I have an entirely different/small issue they have no answer for.
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Queen
(@goddess_g_g) reported
@VIZIO are you guys going to get the @hbomax app on your smart TVs anytime soon? We always have problems with trying to cast the phone to the tv
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7amkickoff
(@7amkickoff) reported
@HBOMaxHelp I get no sound from the very beginning of any episode of adventure Time. I just tested from multiple seasons and episodes and none of them work. I get sound from other movies or episodes of television shows on HBO but just not this one
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M'baku - Renee's Dad
(@JabariWarriorZW) reported
@donPabloTinTin @disneyplus @hbomax Because at this rate it won't work. We need new and great content
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Jeb
(@tatsumaki4ryu) reported
@hbomax I think you all need to fix subtitles in Bram Stoker's Dracula. You can't understand any of what's said in other languages such as opening scene or Dracula's Brides without turning on captions and getting EVERYTHING subtitled.
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Caleb Rhodus 🦋
(@CalebRhodus) reported
I don't know if this is just an issue with the master on @hbomax, I haven't watched it in a long time, but #SpaceJam is so washed out and muddy looking.
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Taylor Eberly
(@tayloreberly) reported
@jkollbaum @hbomax We have had nothing but problems since we got it 🙄
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J
(@cinetard) reported
@snydercut @Harry_Akkian @hbomax worst film on earch made by zack Snyder
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Do not follow me, i dont want or need followers
(@Barryal18473572) reported
@AnneDeTraglia @hbomax @BenAffleck Don't laugh... I been watching it every week since it's release. Hands down worth my 4 hours. Good movie to reel down to from a long work week
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Darth Pānter
(@DarthNemesis8) reported
@jasonkilar @HBO @hbomax I just want a good quality app so I can watch, download, renew downloads, and customer service that fixes the issues. That would be great
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kc
(@cashie_k) reported
@hbomax can you get your app out of beta it’s the worst
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Jenny Nichole 🌈 #AlwaysPunchNazis
(@nichole_jenn) reported
@gbscobel @hbomax Some of the sharpest dialogue I’ve seen on television in quite some time. A feast of words. I know he’s not involved anymore, I just hope the quality doesn’t diminish.
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Raychel Yearsley
(@raychelyearsley) reported
is it just me or does @hbomax have the worst user interface?! it's so hard to use
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Scammy Davis Junior
(@RightDmitry) reported
@HBO @hbomax Cool steampunk effects. Terrible melodramatic script. Dialogue comes off like it was written by a fifteen year-old who never experienced trauma but is writing about it.
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ARMY OF THE MΩNKE
(@THEMONKETHEORY) reported
@zer0flightlimit @hbomax @HBOMaxHelp The nevers is a Joss Whedon directed show, Joss was fired from it after the Ray Fusher's expose but the problem is that they instantly revealed the nums for this show and not ZSJL which released a month ago
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7amkickoff
(@7amkickoff) reported
@hbomax I have had persistent problems with sound on several of your shows. Today I am experiencing a problem with adventure Time season 4 episode 1. And I have no sound on my Google Chromecast.
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Alexander Bruno
(@wineguy1969) reported
from
Somerset, New Jersey
@HBOMaxHelp still having the issue of the white line on the right side of my Samsung tv? And only on a Samsung tv. What gives?????
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Tafkak
(@tafkak) reported
@HBOMaxHelp Watching HBOMax on an AppleTv, I was watching His Dark Materials in English, but now it is stuck in Spanish with no way to switch back, I have no idea how it switched to Spanish. Can you help?
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Taylor Eberly
(@tayloreberly) reported
Hey @hbomax. FIX YOUR APP. Needless to say, we are canceling. Paying for a monthly subscription and can't even watch anything with out it crashing.
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Amanda
(@apescalona) reported
@hbomax really is one of the worst streaming apps and one of the most expensive ones like ?????
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macleanw
(@macleanw) reported
@KenTremendous I think @warnerbros (@hbomax) could earn some goodwill with directors/actors (Hollywood at large) with a purchase like this. I'm sure there is a creative type at WB that could think of a way to maximize the purchase, and have it be a breakeven investment at the worst.