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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (31%)
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Sign in (30%)
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Crashing (23%)
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Playback Issues (15%)
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Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minot |
Buffering | |
| Ashburn |
Playback Issues | |
| Charleston |
Buffering | |
| Forest City |
Video Quality | |
| New York City |
Buffering | |
| Bay City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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thundercat twenty7🍀
(@ohmy_itsMari) reported
@ESharpYea @hbomax So you're the reason yy?? 🙄🙄 come fix it! Nowww
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F*ckFloridaandTexas
(@PaigeMuller1) reported
@hbomax The app is still crashing. Uninstalled/reinstalled didn't work. Can see every show but this one. Pls help @hbomax 🙏🏾
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Slava Ukraini
(@snelgrove_jay) reported
@HBOMaxHelp Except for those of us our FireTV isn’t letting it play.. Hpw do we fix this?
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Donna Crandall
(@dgcrandall79) reported
@HBOMaxHelp @Immoralbeloved1 Did not work for me 🤬
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Ellen Kouroupakis
(@ekrn457) reported
@HBOMaxHelp @LeahsArchive Still not working.
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phoenix ✨✌️
(@phoenixisonline) reported
i'm the best company-runner in the world & you idiots drink **** professionally & waste every second of your pitiful ******* lives by not hiring me, The Coolest Guy Ever, to fix your **** @warnerbros @wbd @hbomax so i suggest you consider my application seriously & also suck me
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Christopher Sansom
(@cd2sansom1993) reported
Really makes me wonder why I bother paying for @hbomax when it doesn't work. Thankfully @hulu actually bothers working when I want it to. #hotd
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Rick Ober
(@RickOber50) reported
@HBOMaxHelp @LeahsArchive Still Crashing on my Fire TV. Closing and restarting has not helped. Other HBO shows work fine.
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brownsugah305
(@brownsugga305) reported
@SSStubbSSS @HouseofDragon @hbomax Yes they were. You have zero proof that they weren't they were even nobility. Read a book it will help you.
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grt
(@gerratdaen) reported
@NoBullSHIB @hbomax It’s both about the episode and about the popularity of it causing it to crash, actually a clever tweet by some unpaid HBO social media intern
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Silence Legion Podcast
(@silence_legion) reported
@hbomax and @HouseofDragon yall have been crashing my app since the premier. I still havent seen it. The only thing I cant watch is Dragon. Everything else plays. Please fix it? damn… what a let down. Ive tried at least 22 times since yesterday. Nothing.
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Drew Dixon
(@deardrewdixon) reported
Hi @HBOMaxHelp I’ve tried everything to troubleshoot the buffering on my @hbomax account so I can watch #HouseOfTheDragonHBO before the 24hr mute on a bunch of #GameOfThrones keywords expires on my Twitter TL. But no luck. Can you help me out before I get hit with a spoiler? Thx.
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Claus D. Voldsgaard
(@Voldsgaard) reported
@HBOMaxHelp Can't stream house of dragon on tcl android TV please help
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🌻Bludclaaat 🇯🇲
(@wlcm2chandyland) reported
@HBOMaxHelp Nobody is doing all THAT to make a streaming service I pay $16/mo for work. I should turn it on and it works And someone told you to type this as a public response 🙄
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Princess of Nothing
(@CassieSometimes) reported
@hbomax I've been trying to watch House of the Dragon since last night, but every time I start it, the entire app crashes. I can watch anything else with no issues. Is this going to be fixed soon??
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𝕄 𝕚 𝕚 𝕜 𝕠
(@MiikoHouse) reported
@HBOMaxHelp It works on every other device (iOS devices) but not on the tv where the stick is used. Is this an ongoing issue that has a trouble ticket assigned?
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Zeke Cross’ Shocked Face
(@Petty_Kane) reported
@hbomax what is the fix for this GOT crash because I’m getting pissed atp
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Cyndi Keohane
(@intvnyr) reported
@HouseofDragon @hbomax This was not nearly as good as I expected. I'll watch one more episode looking for more of a GOT type of quality. If it's not there, I'll pass.
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Shawne Mumford
(@ShawneMumford) reported
@hbomax so y’all really not going to fix the @HouseofDragon crashing issue?
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Southside Jim
(@ToSirWithNoLove) reported
@deardrewdixon @HBOMaxHelp @hbomax See a lot of ppl w/ this issue. Wild that it hasn't been corrected yet.
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Brandy Woodruff
(@BrandyWoodruff0) reported
@HBOMaxHelp Have you fixed the HBO max issues on Amazon and fire stick to be able to watch house of the dragon?
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Bryn Roebuck
(@twetBrynRoebuck) reported
@HBO @hbomax Yo @HBO get your app and tech to work, spend less than 100 million$'s on ad campaigns & give me my $15 worth that I pay/mo decent content or not! I was a GOT fan from the 1st episode, & other ppl had no idea what it was
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𝕄 𝕚 𝕚 𝕜 𝕠
(@MiikoHouse) reported
@HBOMaxHelp why is the app crashing every time i try to watch the series premiere of HoD on my FireStick??? I thought it was a server issue with a flood of traffic but it still isn’t working 😡😡😤😤
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Kora Cee
(@koranagy) reported
@HBOMaxHelp My friends and I are hoping since demand crashed the servers maybe HBO will renew for Season2!?!?! We are going to try to stream it tonight again.
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Guillermo Gonzalez
(@GMoneyGonz) reported
@HBOMaxHelp Every time I try to play the House of the Dragon show, it fades to black for a second and then returns to the title screen. Other shows work fine. I'm on an Xbox One.
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Anna Kagarakis
(@AnnaKagarakis) reported
@Carly_Shay07 @hbomax Found out, that if you watch with closed captioning (which we do) it can cause the crash. So, turn off the captions let the show start running and THEN turn captions back on. Once we did that we got to watch. Let me tell you…straight 🔥🔥🔥🔥 Loved it!
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Douglas Myers
(@Douglas17063685) reported
@HBO @hbomax How about you fix your streaming and stop jerking your customers around .
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Hayden Sims
(@HaydenSims2012) reported
@hbomax am I going to be able to watch HOTD tonight or is it still going to crash?
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⛩𝐀𝐥𝐥𝐲 𝐨𝐟 𝐁𝐢𝐭𝐭𝐢𝐞𝐬 𝐛𝐲 𝐓𝐢𝐠 𝐎𝐥’⛩
(@ESharpYea) reported
@ohmy_itsMari @hbomax Yikes. I just finished it like 3 minutes ago with no issues
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Robert
(@robwiii) reported
@deardrewdixon @HBOMaxHelp @hbomax same issue