HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston
|
Sign in | 10 hours ago |
|
Omaha
|
Buffering | 3 days ago |
 Birmingham
|
Sign in | 4 days ago |
 Schongau
|
Sign in | 5 days ago |
|
Hollywood
|
Buffering | 5 days ago |
|
Bellevue
|
Buffering | 7 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Former Football Fan (@300baud) reported@TonyKhan fix this revolution nonsense on @hbomax audio is like a minute off. Amateur hour.
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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Frank Castle (@MrSpacely313) reported@hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan
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Mary-Kate Anthony (@marykayfabe) reported@MarkyKFabe @hbomax @AEW Is it not working for the PPV?
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Brad Winchester (@WindDuster) reported@hbomaxhelp Three hours deep into a show to fix it is diabolical.
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LoFi Tweets to Study to (@KayfabeHuman) reported@SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp
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rick (@anamorphric) reported@hbomaxhelp @teddy_nst Everyone is having the same issue and you guys aren’t actually doing anything to fix it
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Derrick Ramsey (@DerrickRamsey17) reported@hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.
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Sdot 😵💫 (@The_StevenHo) reported@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.
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NICK Hudson (@MCConditioner) reported@hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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TheRealChiste (@TheRealChiste) reported@alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.
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Flash (@FnrawFlash) reported@aaronrift @hbomax I’m using DAZN and that seems to work good
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Thrillhouse (@Thrillhouse198x) reported@AEW @hbomax are we going to fix the huge audio delay for #AEWrevolution or no
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aurelia ☆ // 🎞️ (@peaksaturation) reported@addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Myke (@DeQuan81) reported@aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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Spencer (@CatDadCards) reported@USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?
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“Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported@marykayfabe @hbomax @AEW Was able to get it to work on a laptop. Usually we watch on the Max app on Xbox, but it wouldn’t work. Never had that issue before. Hopefully it’s an isolated incident
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Cory (@trumarvel) reported30 minutes in and @StreamOnMax @hbomax is still having audio issues. #AEWRevolution
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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Jay Will (@Jay1RSF) reported@hbomax Looks terrible
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A B (@Crazyglue101) reported@hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio