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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
HBO Max problems in the last 24 hours
The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Sign in
- Playback Issues
- Video Quality
HBO Max Outage Map
The most recent outage reports and issues originated from:
HBO Max CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
HBO Max Issues ReportsLatest outage, problems and issue reports in social media:
@HBOMaxHelp PS4, iPad, iPhone. Just fix your servers or something.
@hbomax please fix your PS5 App. I can’t even get it to do 480p. It never goes full HD. Fix it. It’s a waste for me to pay if you I can’t even get HD
@hbomax’s app has gotten progressively worse since it first got introduced. Lagging when choosing something then constantly having an error while playing something.
from Seattle, Washington
@kimmanis @hbomax Judging by the quality of the app and the expedience HBO dislikes its customers. Everything about the app is hostile.
@DeeRealest6 @HBOMaxHelp Hey there, deep breaths. I've had similar problems, but the folks on the help account here really do try to help. It took a couple of days and some frustration, but they gave good suggestions that worked. If you keep having problems, keep talking to them until it's fixed.
@hbomax How about fixing the app on Playstation, it’s terrible
@hbomax please fix your applications user interface and media player. Your subscription is not cheap
@hbomax Can yall fix yall app bruh it dont load for nun
from Salt Lake City, Utah
@hbomax how can I not get through an episode without errors popping up. It’s getting old. #worststreamingservice
@hbomax fix your app so it doesn’t crash every time i press a ******* button
streaming @hbomax is trash… out of all the platforms i use, I have never had so many problems and interruptions.
@hbomax How bout instead of wasting time with gifs you can figure out how to make your app work without a 5 second delay every time I click the button. Plus, why’s it always dinging at me when I scroll, there’s not need for that.
@ASSTOLPA @hbomax Seems to be a consistent problem
@HBOMaxHelp I recently updated my phone to iOS 15, and it ended up stretching the picture of both versions of “Zack Snyder’s Justice League” horizontally (to 16:9) after the “presented in 4:3” message is displayed. Please fix this bug!
@hbomax just refuses to work on PS4. Bout to just cancel the subscription in all honesty
Is it me or is the @hbomax app just terrible? Gets stuck all the time.
@HBOMaxHelp I'll get your app when you fix the lagging bullshit. I struggled to watch things when you had your app on Amazon prime. The pause button didn't work. Couldn't search for things. Fix your app and I'll get it. My question is do you have any fixes on the way?
Really @hbomax? You guys still haven’t fixed this app? I still have to restart my movie every 30 minutes even though it’s playing perfectly fine in the background of the error message saying IT CANT PLAY THE MOVIE?
@HBOMaxHelp @tball Still am unable to sign in.
@hbomax worst support in all streaming service providers
@hbomax how does @netflix load so fast and stream mini previews of the highlighted selection instantly? But you take 10 minutes just to boot up, navigate like ****, and buffer anything being watched. Buffering! Really?!? Its 20 ******* 21. We sent lasagna to space! Buffering?
@hbomax is really killing me right now … I just wanna watch @legendaryhbo & it’s having trouble loading but every other stream is working fine 😭🙄
FIX IT!!! @hbomax FIX THE APP!!!
@HBOMaxHelp I’m using a PS4.. and the problem happens all the time!! Press the “Next Episode” button and then “Oops something went wrong”... press the “Skip Intro” button and then “Oops something went wrong”... why have the options then?!
@hbomax - your app is terrible. Go back to @PrimeVideo
@HBOMaxHelp @burniefloyd Every device, having issues with Appletv 4K (latest OS), My firestick 2020 version, roku (let’s not talk about that one) and PC (windows 10). Which do you wanna tackle first. Your gonna want to strap in (unlike you did when I reached out 3 weeks ago)
Dear @adultswim, I'm glad you partnered with @hbomax but please please please don't ditch your app. The marathon option rules! @hbomax, love the service but fix that app it's f*in painful. And add marathons too 👍
@hbomax I had this and I’d always get errors so I canceled. I’ve heard some people get no problems.
@Suddenlink @hbomax @HBO 4 months and they will do nothing for my issues.
@hbomax can you fix your goddamn app