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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 05/28/2022 01:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 41.14% Sign in
  • Buffering 32.49% Buffering
  • Playback Issues 17.82% Playback Issues
  • Crashing 7.70% Crashing
  • Video Quality .84% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

MexicoIztacalco Buffering
EcuadorQuito Buffering
United StatesBradenton Buffering
BrazilRio de Janeiro Playback Issues
United StatesSt. Louis Sign in
SpainSantander Sign in

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • RickyandLilly Eric (@RickyandLilly) reported

    @DavidSRudolf My wife got thru the first episode (barely). The second episode I cancelled @hbomax. Awful. We can’t watch anymore. My question is, which producer was in the steamy room with Michael and the other guy? Sicko. This version seems to be the producers fantasy.

  • WesMorrison8 Wes Morrison (@WesMorrison8) reported

    @hbomax does your app EVER work? I mean seriously, it glitches, freezes up or crashes every damn time I try to watch anything on it.

  • dfa_advisor Mike Palmer, CFP® (@dfa_advisor) reported

    @hbomax has the worst possible subscription/ login EVER. Fine don’t take my money

  • JPDSalazar David Salazar (@JPDSalazar) reported

    @HBOMaxHelp every time i watch your service, it buffers. Does not happen with any other streaming service. They all have specific issues, but none buffer as continuously as HBO Max

  • calemjaeger Calem Jaeger (カルムイェーガー) (@calemjaeger) reported

    @HBOMaxHelp Everything about “Zack Snyder’s Justice League” - the title and the description - is in Spanish; and everything else, including the “Justice Is Gray” version, is in English. Can you please fix this?

  • cannonball_ky Kylee 🏴‍☠️ (@cannonball_ky) reported

    @hbomax Taika stans are mad today, I think a renewal announcement would help the general vibes

  • KrakenRegis #1 Cat Bandit 🏴‍☠️💕🐈‍⬛🏳️‍🌈 (@KrakenRegis) reported

    @revengetroupe The thing we have to remember is, everyone suffers when enough people torrent. @hbomax failure of a marketing department making the stupidest choice possible doesn’t reflect on the work the cast and crew put into the show. I’m angry too. Trust me.

  • CharlieJSnicket chaotic nonbinary cowboy (@CharlieJSnicket) reported

    @hbomax STOP IGNORING ME AND #renewourflagmeansdeath #OFMD #ourflagmeansdeath THESE ARE TERRIBLE TIMES. GIVE US A BREAK.

  • AllysonJaquith A.J (@AllysonJaquith) reported

    Does anyone have trouble with the HBO max ads just replaying and not being able to watch a show?? @hbomax

  • jessicaesquire Jess (@jessicaesquire) reported

    @HBOMaxHelp Every couple minutes whatever I'm watching shows a black screen for about two seconds then returns. No issues with sync as audio continues during the black screen, but it's still going after I restarted my rokutv.

  • 1happyphantom happy phantom (@1happyphantom) reported

    @billmaher wtf happened to you? you shifted in a direction that truly helps no one. you've become a problem. @hbomax, cancel your show. not you, sweetheart, i know your issue with cancel culture. your show should be canceled. you do w/e the hell you want. you can afford it

  • chubbles_mcgee Kelly Jo (@chubbles_mcgee) reported

    @HBOMaxHelp Seems to be happening with the boondocks but not movies. I did not try a different show. but it tells me that "we are having trouble playing this right now"(the last 3 days) I have a couple friends that tried to play the boondocks on their account as well and it did not work.

  • chubbles_mcgee Kelly Jo (@chubbles_mcgee) reported

    @HBOMaxHelp On my roku TV and firestick. None of the episodes work. Tried a few different episodes in season one thru 3 before i gave up

  • travtraveler19 Lord Travis (@travtraveler19) reported

    @hbomax Please tell me you got @Djawadi_Ramin to do the music for #HouseoftheDragon . He doesn’t get enough credit for his work on GoT. Simply put: 🔥🤌🏻

  • punkfairy145 punkfairy145 (@punkfairy145) reported

    @hbomax Hey HBO max there’s something wrong with HBO Max right now like I can’t watch robot chicken it won’t let me it says that I have to refresh it HBO Max but I can’t can you please help

  • chubbles_mcgee Kelly Jo (@chubbles_mcgee) reported

    @HBOMaxHelp are you having issues?? Boondocks hasn't been working at all

  • 1NDi60 indy (@1NDi60) reported

    once again @hbomax decides not to work in my browser, so i will be torrenting my movie for the night.

  • trehitz 🍒🍊🪴 (@trehitz) reported

    ima need for y’all to fix Alpha Omega’s intro for the show. those letters are not correct 🥴 #LegendaryHBOmax @hbomax

  • Trotta23 Josh Trotta (@Trotta23) reported

    @hbomax your app isn’t working. I can’t get any show to load. I’ve rebooted my wireless router and I’ve uninstalled and reinstalled your app. Has there been any reported issues like this tonight?

  • leeshxrosex Leesh🌹💀 (@leeshxrosex) reported

    @HBOMaxHelp This solution did not work

  • leeshxrosex Leesh🌹💀 (@leeshxrosex) reported

    I’ve been watching Hacks on HBO Max but every other episode is in another language and I can’t figure out why. Wth @hbomax please fix this

  • TheStraightHops #ThePrincessBride (@TheStraightHops) reported

    @RockStahr @HBOMaxHelp Ahhh, usually only have an issue with Hulu, occasionally Paramount+, never HboMax so far.. 🤞 #StreamingLife

  • StringerBella Nope. (@StringerBella) reported

    @hbomax Can you fix your app so that it isn’t cutting off the end of every “The Middle” episode?

  • CamCotham Cam Cotham (@CamCotham) reported

    Got a gopher in the backyard. Instead of working on the problem- I’m just gonna stream Caddyshack on @hbomax. ***This is not paid, although it’d be nice to get gopher eradication tips.

  • allabas101 Openly Black Bella🌈 (@allabas101) reported

    @hbomax I was charged twice this month for hbomax and need a customer service number to get this issue resolved but I don't see a number.

  • JmoAbout Life of a TV Addict (@JmoAbout) reported

    @hbomax I need a note for work because #LegendaryHBOmax made me not show up for work. #LifeOfATVAddict

  • Thejohnrivera John Rivera (@Thejohnrivera) reported

    @hbomax Why am I having such a difficult time being able to log in on my account on my TV when I don't have a single problem logging in on my Phone/Tablet/Laptop?

  • EgyWanderer56 Moe (@EgyWanderer56) reported

    @hbomax app in not working on fire tv us-west region

  • Native_Orchid NickManchester- Something Else (@Native_Orchid) reported

    @david_jenkins__ I brewed it and drank it like coffee. Does that work? And little tea cakes made out of the tidbits we keep going over. @hbomax #RenewOurFlagMeansDeath

  • oneHIGHprice Chris price (@oneHIGHprice) reported

    @HBOMaxHelp After reading reviews on xbox market place and reddit I HIGHLY doubt this is a problem on my end. All my other devices work just fine except the one i use the most. I understand most people get max for free, but some of us still pay for this service so a fix would be nice!