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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 01/23/2022 10:55

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 38.86% Buffering
  • Sign in 35.46% Sign in
  • Playback Issues 18.50% Playback Issues
  • Crashing 6.42% Crashing
  • Video Quality .76% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

SpainMadrid Sign in
BrazilBelo Horizonte Crashing
BrazilUberlândia Playback Issues
ColombiaBogotá Sign in
BrazilSão Sebastião da Bela Vista Sign in
ColombiaBogotá Buffering

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • MichaelBernal20 Michael Bernal (@MichaelBernal20) reported

    Hey @hbomax , fix your damn app. It keeps logging me out of my devices for NO REASON. It’s annoying and I’m about ready to cancel.

  • radagasthebrwn Robert Garner (@radagasthebrwn) reported

    @HBOMaxHelp No this has literally been the case for years, across multiple devices, on completely different connections. It's not a simple troubleshooting issue. It is the design and construction of the app and service itself. Just. Start. Over.

  • radagasthebrwn Robert Garner (@radagasthebrwn) reported

    @hbomax why is your app so terrible it throws 321 errors within the first minute of trying to play a video? Single worst streaming experience on the market.

  • cbjones848 Chris Jones (@cbjones848) reported

    The length of a movie only legitimately impacts THE LENGTH OF THE MOVIE. A movie’s quality-ies (or lack thereof) is/are something else entirely — and that’s why we who enjoy great films want @WarnerMedia @hbomax @Discovery to fckn #RestoreTheSnyderVerse already!!

  • Thisaintmyspace Michelle Tierney (@Thisaintmyspace) reported

    @WestonBergmann @Showtime @hbomax I go weeks without logging in and never have to sign in.

  • MelTracey_ mel (@MelTracey_) reported

    @WestonBergmann @Showtime @hbomax Paramount plus has terrible user interface. Most of the time my continue watching episodes are 2-3 episodes behind of where I actually am in a show.

  • DJEst1992 DJ Est1992 (@DJEst1992) reported

    @WestonBergmann @Showtime @hbomax I've never had to re login to hbo max or had any issues with paramount as mentioned above. Showtime I can't speak of.

  • Unlimited507 Mac (@Unlimited507) reported

    You’re really irking people by doing a Sunday night drop of #Euphoria — nobody is turning up the evening before work. Change it to Saturday at least! @hbomax @HBO

  • urriza_pj P J Urriza (@urriza_pj) reported

    @FatalJayShow @warnerbros @hbomax What Happened if . Black Adam matt Reeves Batman movie The Flash Movie work well than This Three ?

  • StevenBacklin Steven Backlin (@StevenBacklin) reported

    @goosname @HBOMaxHelp What I’m annoyed with right now is that @HBOMaxHelp chimes in earlier saying they’re here to take care our issues…or something along those lines. Then I hear nothing after that….seriously….wtf.

  • jackplatt1000 Jack Platt (@jackplatt1000) reported

    @HBOMaxHelp Sorry, but the problem is with your servers. I get these same scripted troubleshooting steps every time I try to reach out to help. Just got a RT from someone else having the same problems. #HBOMax

  • jackplatt1000 Jack Platt (@jackplatt1000) reported

    @Ask_Spectrum @HBOMaxHelp Yes, I have reset the modem and router, even my Smart TV. No effect. I love the variety of programing, but HBO Max seems to either work really well or hardly at all. #HBOMax

  • jackplatt1000 Jack Platt (@jackplatt1000) reported

    @Ask_Spectrum @HBOMaxHelp Any problems with HBO Max tonight (Jan. 23, 2022, 230am? (CST) All my other Smart TV apps work, but HBO Max is buffering like crazy on all devices. I am in Metro Milwaukee Wisconsin using the Samsung TV app #HBOMax

  • KathleenRuns Kathleen (@KathleenRuns) reported

    @HBOMaxHelp Yes, errors continue but we are trying to download rather than stream and hope this will help.

  • Nuggit661 Mike (@Nuggit661) reported

    @WestonBergmann @Showtime @hbomax Never had any of those log-in issues. But Showtime is organized terribly. I was only watching Dexter and every time I logged in I had to go searching for it. Shouldn’t this be at the top of the page? Recently watched? Something.

  • moozure Richard (@moozure) reported

    @TeamYouTube That thread is pointless, as is your reply. Only confirms the problem. @YouTubeTV & @hbomax: get your act together & find a solution! Why should I pay for this aggravation? COX and AT&T U-verse were more reliable. Did I make a mistake going with YouTubeTV? Feels like it.

  • MilesEckert xz - Miles🐨 (@MilesEckert) reported from Los Angeles, California

    @WestonBergmann @Showtime @hbomax Paramount + has to intentionally be trolling us at this point with its issues. But HBO Max takes the cake for worst interface / best content.

  • moozure Richard (@moozure) reported

    @HBOMaxHelp I am able to log-in again; That's not the problem. The problem is that it keeps kicking me out every other week. It's a well documented problem between HBO Max and Google TV accounts. Google it. Then have your devs fix it. Ridiculous.

  • BB_AlienInsider Christopher John (@BB_AlienInsider) reported

    @WestonBergmann @Showtime @hbomax I don't think I have had to re-login to either of these services in years. I stream from my firecube/fire stick/Xbox. What advice or do you think that is having this problem? PC or laptop?

  • goosname untitled-goose-name.tar.gz (@goosname) reported

    Hey @hbomax I’d like to join the hundreds of other users pointing out that the audio and video are out of sync for Babylon 5 season 2 in your apps on basically every device. Seems like a content problem, not an app bug.

  • goosname untitled-goose-name.tar.gz (@goosname) reported

    @StevenBacklin @HBOMaxHelp I’ve got the same issue on a Chromecast with Google TV. And I’ve seen other folks mention the same issue on Roku. Same episodes even.

  • afindley0828 Angela Findley (@afindley0828) reported

    @WestonBergmann @Showtime @hbomax I've had mine for months and have never had to login again unless I forgot my password and had to change it. My showtime is connected to my Amazon so I don't have to keep logging in on that either.

  • moozure Richard (@moozure) reported

    What. The. **** @hbomax @YouTubeTV !?!? I get signed out of HBO Max every other week. 2021 Sony TV Running AndroidTV. Signing in with YouTubeTV subscription. CABLE WAS MORE RELIABLE THAN THIS! FIX THIS!!!!

  • trishtabor Tricia Tabor (@trishtabor) reported

    @WestonBergmann @Showtime @hbomax I have the same issue with Showtime, every single week! So I wait a day, try watching Showtime again and all of a sudden I’m logged back in. It does get very frustrating!

  • t_taylorrr Tiffany Leigh (@t_taylorrr) reported

    @WestonBergmann @Showtime @hbomax I’ve never had to login in again after doing so the first time, months ago, with HBOMax.

  • xxSnEaKyPxx xxSnEaKyPxx (@xxSnEaKyPxx) reported

    @WestonBergmann @Showtime @hbomax Paramount+ takes the cake by far. The end of the episodes cut off and it starts the next episode, errors happen frequently, the FF/Rewind buttons are painfully slow. I don't know if its just not very compatible with PS4, but its atrocious.

  • WestonBergmann Wes Bergmann (@WestonBergmann) reported

    An most frustrating, worst streaming service goes to @Showtime with @hbomax RIGHT thereafter. They make me log in every ten hours. It’s like they’re trying to protect me from a burglar sneaking in to watch Dexter. Is there a setting I’m missing or are y’all really that ****?

  • Christi22815191 Christina Andrews (@Christi22815191) reported

    @sancheeeezeymon @hbomax Message @hsbbits ,he recover my account account within 30 minutes I was so glad . Send a dm immediately to get help.

  • SupremeBlvck_ SupremeBlvck (@SupremeBlvck_) reported from Paterson, New Jersey

    The injustice movie on @hbomax is quality!

  • jaeteez_ TWIΠK SIVΔN (@jaeteez_) reported

    They could literally turn this into like an @hbomax spinoff series. I think the only issue it would have is Jenna’s schedule cuz that girl is BUSY