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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 09/23/2021 05:45

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 35.97% Buffering
  • Sign in 30.76% Sign in
  • Playback Issues 21.74% Playback Issues
  • Crashing 10.58% Crashing
  • Video Quality .95% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

EcuadorGuayaquil Buffering
United StatesLongmont Playback Issues
MexicoTijuana Buffering
MexicoMexico City Buffering
BrazilSão Paulo Buffering
United StatesDover Sign in

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Nahte4 etha(⚬⃔⚬ ℕ ⚬⃔⚬) (@Nahte4) reported

    @HBOMaxHelp PS4, iPad, iPhone. Just fix your servers or something.

  • SharkCity_40 Jeremy (@SharkCity_40) reported

    @hbomax please fix your PS5 App. I can’t even get it to do 480p. It never goes full HD. Fix it. It’s a waste for me to pay if you I can’t even get HD

  • Nahte4 etha(⚬⃔⚬ ℕ ⚬⃔⚬) (@Nahte4) reported

    @hbomax’s app has gotten progressively worse since it first got introduced. Lagging when choosing something then constantly having an error while playing something.

  • OmarShahine Omar Shahine (@OmarShahine) reported from Seattle, Washington

    @kimmanis @hbomax Judging by the quality of the app and the expedience HBO dislikes its customers. Everything about the app is hostile.

  • TheBarbarienne A Rice Bear Tucked In An Omelet (@TheBarbarienne) reported

    @DeeRealest6 @HBOMaxHelp Hey there, deep breaths. I've had similar problems, but the folks on the help account here really do try to help. It took a couple of days and some frustration, but they gave good suggestions that worked. If you keep having problems, keep talking to them until it's fixed.

  • DaleEarnfart Toady Soprano (@DaleEarnfart) reported

    @hbomax How about fixing the app on Playstation, it’s terrible

  • dirteaterylodge WatchMojo Intern (@dirteaterylodge) reported

    @hbomax please fix your applications user interface and media player. Your subscription is not cheap

  • jakeyrodriguez0 j-dunzly (@jakeyrodriguez0) reported

    @hbomax Can yall fix yall app bruh it dont load for nun

  • JMatinay Jey Matinay (@JMatinay) reported from Salt Lake City, Utah

    @hbomax how can I not get through an episode without errors popping up. It’s getting old. #worststreamingservice

  • sugartrapped $unny🤍 (@sugartrapped) reported

    @hbomax fix your app so it doesn’t crash every time i press a ******* button

  • apuonjora avioti (@apuonjora) reported

    streaming @hbomax is trash… out of all the platforms i use, I have never had so many problems and interruptions.

  • bean_plate BeanPlate (@bean_plate) reported

    @hbomax How bout instead of wasting time with gifs you can figure out how to make your app work without a 5 second delay every time I click the button. Plus, why’s it always dinging at me when I scroll, there’s not need for that.

  • goochtrainusa precumcupcakes (@goochtrainusa) reported

    @ASSTOLPA @hbomax Seems to be a consistent problem

  • wbaglio Brett Baglio (@wbaglio) reported

    @HBOMaxHelp I recently updated my phone to iOS 15, and it ended up stretching the picture of both versions of “Zack Snyder’s Justice League” horizontally (to 16:9) after the “presented in 4:3” message is displayed. Please fix this bug!

  • bobby_ryan25 Bobby Ryan (@bobby_ryan25) reported

    @hbomax just refuses to work on PS4. Bout to just cancel the subscription in all honesty

  • BlakeHofferber Blake Hofferber (@BlakeHofferber) reported

    Is it me or is the @hbomax app just terrible? Gets stuck all the time.

  • KayneBlackheart Richard KG (@KayneBlackheart) reported

    @HBOMaxHelp I'll get your app when you fix the lagging bullshit. I struggled to watch things when you had your app on Amazon prime. The pause button didn't work. Couldn't search for things. Fix your app and I'll get it. My question is do you have any fixes on the way?

  • ElPichi931 Alex Santos 🇺🇸 (@ElPichi931) reported

    Really @hbomax? You guys still haven’t fixed this app? I still have to restart my movie every 30 minutes even though it’s playing perfectly fine in the background of the error message saying IT CANT PLAY THE MOVIE?

  • groovedaddy77 @groovedaddy77 (@groovedaddy77) reported

    @HBOMaxHelp @tball Still am unable to sign in.

  • Morad04148689 Morad (@Morad04148689) reported

    @hbomax worst support in all streaming service providers

  • LombardiThree The Lombardi Three (@LombardiThree) reported

    @hbomax how does @netflix load so fast and stream mini previews of the highlighted selection instantly? But you take 10 minutes just to boot up, navigate like ****, and buffer anything being watched. Buffering! Really?!? Its 20 ******* 21. We sent lasagna to space! Buffering?

  • Makeeupmachine Ella💋 (@Makeeupmachine) reported

    @hbomax is really killing me right now … I just wanna watch @legendaryhbo & it’s having trouble loading but every other stream is working fine 😭🙄

  • lexidisco lexi (@lexidisco) reported

    FIX IT!!! @hbomax FIX THE APP!!!

  • inSIDeyou420 Sid (@inSIDeyou420) reported

    @HBOMaxHelp I’m using a PS4.. and the problem happens all the time!! Press the “Next Episode” button and then “Oops something went wrong”... press the “Skip Intro” button and then “Oops something went wrong”... why have the options then?!

  • AbkKyle C. Gardner (@AbkKyle) reported

    @hbomax - your app is terrible. Go back to @PrimeVideo

  • BToes11 BobbyTwoToes11 (@BToes11) reported

    @HBOMaxHelp @burniefloyd Every device, having issues with Appletv 4K (latest OS), My firestick 2020 version, roku (let’s not talk about that one) and PC (windows 10). Which do you wanna tackle first. Your gonna want to strap in (unlike you did when I reached out 3 weeks ago)

  • burniefloyd Jason (@burniefloyd) reported

    Dear @adultswim, I'm glad you partnered with @hbomax but please please please don't ditch your app. The marathon option rules! @hbomax, love the service but fix that app it's f*in painful. And add marathons too 👍

  • BudFeather Bud South Feather (@BudFeather) reported

    @hbomax I had this and I’d always get errors so I canceled. I’ve heard some people get no problems.

  • Steven79906969 Steven (@Steven79906969) reported

    @Suddenlink @hbomax @HBO 4 months and they will do nothing for my issues.

  • Strrife Moonlani (@Strrife) reported

    @hbomax can you fix your goddamn app