HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/20/2023 15:50

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • Sign in 35.88% Sign in
  • Buffering 34.49% Buffering
  • Playback Issues 16.20% Playback Issues
  • Crashing 11.11% Crashing
  • Video Quality 2.31% Video Quality

Live Outage Map

The most recent HBO Max outage reports came from the following cities::

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MexicoCoacalco Sign in
ParaguayAsunción Sign in
MexicoCuliacán Sign in
ColombiaPereira Sign in
BrazilConceição do Almeida Buffering
BrazilOlímpia Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • arie4 ARIE P' 🦋 (@arie4) reported

    I’m so through with @hbomax seriously. Fix your damn site. I shouldn’t be fighting this hard to give you my money, I shouldn’t not be tossed around between your useless support, you won’t take my money. Fine, I’m out

  • arie4 ARIE P' 🦋 (@arie4) reported

    Honestly at this point @hbomax should pay me for literal hours of my time wasted. They’ve been having this issue for months. I’ve been trying to pay for my subscription all day & still can’t figure it out, it’s not my bank, it’s your useless system

  • jeremypape93 Jeremy Pape (@jeremypape93) reported

    Why did they take Blazing Saddles off of @hbomax? Contract issues? Most other Brooks stuff still there

  • Leach__ Jay Gatsby (@Leach__) reported

    Fix y’all trash *** App @hbomax

  • raaaaaaaaaachhh rachelaliciayolande (@raaaaaaaaaachhh) reported

    friendly reminder @hbomax still has the worst streaming service.

  • readingizlit Harlot Brontë (@readingizlit) reported

    **** @hbomax you are the absolute WORST steaming app EVER.

  • VVancalbergh Vincent Vancalbergh (@VVancalbergh) reported

    Just watched Raised by Wolves Season 1 & 2. It's a terrible shame @hbomax canceled this incredible show.

  • wonderbatsss ¯\_(ツ)_/¯ (@wonderbatsss) reported

    watched slocg over the weekend to fill the gg reboot void and it did not work @hbomax there’s still time to do the right thing

  • suckerflipflop Priscila 🥷🌿🏳️‍🌈🇧🇷 (@suckerflipflop) reported

    @KaifH0078 @hbomax If your problem with Bella is that's she looks too young for Ellie, then I'm letting you know it was on purpose. They did a lot of characterization in order to make her look younger and they can do it again to make her look older if needed, so I wouldn't worry about that.

  • WitAndWiticism WilT, MA (@WitAndWiticism) reported

    What it really needs is just better marketing. The re-imagined DCU will help, but there are so many quality originals - and huge library - that need to reach the right audiences. For example, the #TCM collection? I have to regularly tell people where it's available. @wbd @hbomax

  • ROOMWAGE Alpha (@ROOMWAGE) reported

    @Return_Of_RB @hbomax The last of us theme song was outrageously terrible and loud. I skipped in the second that kittle icon popped up.

  • GustavoMolvert Gustavo Molvert (@GustavoMolvert) reported

    @KevinRothrock @DanielRoher @hbomax Such a terrible crime...

  • niktrink Nicole Trinkowsky (@niktrink) reported

    @Justin_7781 @TheLastofUsHBO @hbomax THISSSSSS that was my biggest issue about the show. Barely any infected and I really wanted that scene with Joel hanging from the refrigerator trap 🥲

  • Ahearn16940896 Ahearn (@Ahearn16940896) reported

    @hbomax can you explain to me why I'm paying you for an ad-free service and I'm seeing ads? Are you going to refund me two months worth of money? $36 total. Or will fix this issue? False advertising is breaking FTC regulations and guidelines.

  • boi_manic BrainWashed 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@boi_manic) reported

    @ImprovSanJose @MarlonWayans @hbomax Terrible take on chris rock getting assulted , Actually chris laughed at will and was like like hahahhaa wow really ? As he couldnt tell if he was being serious or not because will slaps , yes slaps , like a girl

  • sshevawar Претор (@sshevawar) reported

    @hbomax @HBO Well, isn't it just fantastic that HBO Max isn't available in Ukraine? Who needs high-quality streaming and award-winning shows when you can just stare at a blank wall and repeat 'take this ride' to yourself for hours on end?

  • claystorm Kevin Murray - @Claystorm@Mastodon.Social (@claystorm) reported

    @HBOMaxHelp @Enick2196 Problem is, I subscribe & login through my television provider, @Dish, who’s suffered a MASSIVE cyber & ransomware attack. All of Dish’s authentication systems are offline, so I can’t reauthenticate & confirm my subscription. Is there another way?

  • KiwiBoyUS The Ghost Of Glenn Past (@KiwiBoyUS) reported

    @HBOMaxHelp Not sure if you accept feedback here, but it would be great if Hubs could be pinned directly on the main page of the app. Trying to help an elderly friend who just wants to watch TCM movies and navigating there is difficult for her.

  • AdamG77 Adam (@AdamG77) reported

    @hbomax @BellaRamsey 3/3 That’s why the infected matter in the game, you get a sense of “a cure could help a lot” but in the show that’s not the case when majority of the conflict is other people. So why bother with the cure plot? You removed a huge incentive for the journey and it’s base importance.

  • Enick2196 The Creole Cutthroat (@Enick2196) reported

    @claystorm @dish_answers @hbomax I can't login in to pay I can't login to any of my apps its been ridiculous over 2 weeks and I'm just outdone

  • claystorm Kevin Murray - @Claystorm@Mastodon.Social (@claystorm) reported

    @Dish_Answers It’s been 2.5 weeks!!! Since you can’t seem to resolve / get your login / authentication systems back online, are you going to reimburse me for having to pay for an @HBOMax subscription since I can’t login & actually use the one I’m paying for?

  • simianghost Sebastian Arnström (@simianghost) reported

    @TheLastofUsHBO @hbomax Joel did the right thing. People who believe the trolley problem reflects a law of nature deserve to be the ones tied to the tracks.

  • aksis_21 Aksis_21 (@aksis_21) reported

    @TheLastofUsHBO @hbomax Tbh I don't really have any issues with what was in the story. Everything that was added felt like it belonged (except Kathleen, she could've been cut and the show would be better off). The problems are what isn't here, and that largely comes down to the infected. Where are they.

  • marybel73247379 marybell (@marybel73247379) reported

    @HBOMaxHelp Samsung Smart Tv with ROKU device. We have the same problem on our iPhone & iPad

  • DC_Mas8n Mason- (@DC_Mas8n) reported

    @MarlonWayans @hbomax You mean a comedian was assaulted for a joke and nobody said **** and you, as a comedian, have an opinion about it and you aint scared to say it. Whats the problem?

  • Not_Luckytv Lucky_Gaming (@Not_Luckytv) reported

    MGM+, paramount+, Disney+, Daily Wire+, ++++++++++++++++++ Guys. When @hulu, @netflix, and @hbomax all have catchier names than yours there’s a problem. It’s even more of a problem that Disney spearheaded the + thing and it caught on so fast. Someone hire a real creative.

  • marybel73247379 marybell (@marybel73247379) reported

    @hbomax @BellaRamsey Why is The Last of Us streaming in Spanish instead of English? All other programs on the HBO MAX app is in English. Who can help with this issue?

  • wnwrosie d (@wnwrosie) reported

    hi @HBOMaxHelp when i want to watch a series or movie on hbo max from my firetv i can't hear anything at all, i don't know if it's a problem with the app or the device, i hope you can help me with that, thank u!

  • wnwrosie d (@wnwrosie) reported

    hi @hbomax when i want to watch a series or movie on hbo max from my firetv i can't hear anything at all, i don't know if it's a problem with the app or the device, i hope you can help me with that, thank u!

  • nnotJonathan vanilla☁️ (@nnotJonathan) reported

    Man knowing Abby is going to end up killing Joel in the worst way possible brings a big *** smile to my face. I hope they show us that scene exactly how it happened in the game, no bullshit @hbomax