HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (26%)
• Sign in (22%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Odenton	Video Quality	1 day ago
London	Sign in	3 days ago
Hilton	Buffering	6 days ago
Jordan	Buffering	7 days ago
Boston	Sign in	8 days ago
Omaha	Buffering	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andey E (@AndeyRay) reported 6 minutes ago

  @hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR

• 
  tommy (@alphamaletommy) reported 10 minutes ago

  @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

• 
  Newt1970 (@Newt19701) reported 12 minutes ago

  @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

• 
  RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported 12 minutes ago

  @hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt

• 
  hayley (@bruisedhoney) reported 13 minutes ago

  @addievervale @hbomax sign in first babe

• 
  Sir Smiffy the dog OBE (@smiffytheBT) reported 14 minutes ago

  @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

• 
  linds (@bluth_lindsay) reported 17 minutes ago

  @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

• 
  Virtual Photographer...sometimes (@mangAman_vp) reported 17 minutes ago

  @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

• 
  Synchronicity (@74Synchronicity) reported 18 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  TomTom (@tleeinlonoke) reported 24 minutes ago

  @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

• 
  steph (@WestonFollower) reported 29 minutes ago

  @hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟

• 
  Aaron (@Azwilko1997) reported 29 minutes ago

  @mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc

• 
  Veritas Libertas (@VeritasLiberta8) reported 32 minutes ago

  Hey @hbomax fix your audio

• 
  “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported 33 minutes ago

  @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

• 
  james dagostino (@dags9256) reported 36 minutes ago

  @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

• 
  Chris Irving (@MushroomChris) reported 36 minutes ago

  @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

• 
  Domina89 (@dinomite1989) reported 36 minutes ago

  @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

• 
  Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported 42 minutes ago

  Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

• 
  NICK Hudson (@MCConditioner) reported 43 minutes ago

  @hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly

• 
  Josh Hayes (@perpetual_hayes) reported 43 minutes ago

  @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

• 
  JB (@JayBeasta) reported 44 minutes ago

  The HBO Max feed of AEW Revolution continues to have audio syncing issues nearly 45 minutes in, after Zero Hour was completely inaccessible. Meanwhile, Tony Khan has muted the replies to his live tweets... #AEWRevolution @hbomaxhelp

• 
  ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 47 minutes ago

  @hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.

• 
  Gerald Preston (@Ger_Pres) reported 53 minutes ago

  FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 53 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  sam/benny | #justiceforsamira (@bennyandthetops) reported 55 minutes ago

  @hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work

• 
  Sterek Gaming (@SterekGaming) reported 57 minutes ago

  Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

• 
  Steveg561 (@SteveG561) reported 57 minutes ago

  @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

• 
  Rajiv (@TheRajiv8) reported 59 minutes ago

  I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app

• 
  Frank Castle (@MrSpacely313) reported 59 minutes ago

  I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

• 
  Abby Love (@abbylove07) reported 1 hour ago

  @hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help