Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Wyseman (@StressStopper) reported 10 minutes ago

  @HostGator @WamanyaPious There's another issue that's worse than that. Hostgator just totally changed their webmail interface in their hosting service & is telling me that I have to live with the new interface. Here's why that's a problem. I've used the same interface for >20 years. I've got daily work habits that depend on it. But what did Hostgator do? They decided that ALL of their clients that use Hostgator are getting a new interface that's a disaster. If you liked the fact that all your stuff was laid out in a way that made working in it a breeze - YOU CAN'T HAVE THAT ANYMORE. Why is that a problem? Hostgator NEVER CONSULTED THEIR USERS - NEVER gave them a chance to TRY the new interface & choose. NO. WITHOUT ANY WARNING WHATSOEVER - The changed it & when I call for support they claim there's nothing they can do. Since I have to change interfaces - which is a massive problem - I might as well switch providers because forcing changes on your customer base without warning & without any opportunity to even express an opinion - is the dumbes think I've seen in hosting services. Therefore if I have to change interfaces I might as well get a new hosting service - despite being >20 years with Hostgator - looks like they hired too many DEI supporters. Still can't believe they did this. Please, if you read this far, someone suggest a better hosting service if you can recommend on that interacts with it's customers before changing their lives forever.

• 
  Rad Web Hosting (@RadWebHosting) reported 12 minutes ago

  @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

• 
  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 13 minutes ago

  I asked support to escalate it after an hour and a half where they attempted to fix it but couldn’t, and took over an hour to reset the server after which it promptly crashed again. @hostgator

• 
  Juan luis | JLP (@juanluis_JLP) reported 16 minutes ago

  @HostGator Apparently it was a server issue but HG support was able to help and resolved it within minutes. Thank you, we are going on 5 years with HG 🐊🙌🏻

• 
  stellarum (@lumeatortellars) reported 16 minutes ago

  @DanMicovic @HostGator @HGSupport I have a client’s site that’s been down since Sunday night and our web team has received nothing other than the same copy/paste response I’ve seen support using on here and there’s no telling how many sales they’re losing.

• 
  -=Extra=- (@a2611058) reported 17 minutes ago

  @HostGator been a customer for 13 years. no longer. @Porkbun here we come.

• 
  Daniel Micovic (@DanMicovic) reported 18 minutes ago

  @francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.

• 
  Russell Kaye (@russellskaye) reported 22 minutes ago

  @DanMicovic @HostGator @HGSupport I cannot access the WHM on my two Hostgator hosting products: VPS & Reseller Servers. I'm unable to get chat support either.

• 
  HADESNYC®️ (@HADESNYC) reported 23 minutes ago

  Absolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.

• 
  Kishor K Sukumar (@kishorksukumar) reported 29 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  HostGator (@HostGator) reported 30 minutes ago

  @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 31 minutes ago

  @HGSupport @HostGator What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

• 
  Zara_Schneider (@ZSchneider76107) reported 34 minutes ago

  @voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.

• 
  Twitty (@tweetnoxious) reported 34 minutes ago

  @JPTheStrayDog @HostGator Ai is the worst thing ever to happen to customer service

• 
  Aiden Fau (@AidenFau) reported 35 minutes ago

  @HostGator server is down for desktop app using mysql, cant connect