Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • adamtybarra adam ybarra (@adamtybarra) reported

    @HostGator I have no access to emails and website for 3 days. This was an issue 2 weeks ago but last week from Monday through Thursday everything was fine. Please @HostGator please resolve … I depend 100% on my website and emails for my income.

  • infernal_monkey Infernal Monkey 🔞 (@infernal_monkey) reported

    @NewbieBiz @HostGator @HGSupport **** :( Yeah same, can't even access the Cpanel

  • ImEdward83 Edward Johnson (@ImEdward83) reported

    @ElvioEF @HostGator YESSS.... Hostgator's support system is like Halley's Comet - replies/solves error in once in a 75-79 years....

  • damiancook Damian Cook (@damiancook) reported

    @HostGator @HGSupport after a brief return of service, emails back to being delivered days late or not at all. Live chat support astonishingly bad.

  • IsItYumOrYuck Yum Or Yuck? Ⓥ (@IsItYumOrYuck) reported

    @superconsuchan @shoaibhussain Good to hear. I (and many others) have had those issues with Hostgator for years though so it wasn't to do with the migration. Couldn't deal with the stress of my sites randomly going offline anymore so migrated everything away. I do hope it's resolved for you though! 🤞

  • OgboOjiako O.J (@OgboOjiako) reported

    @HostGator I have exhausted all avenues to reach support and I'm tired. How can a web hosting company not have a live chat platform. Please how do I reach someone who'll help me cancel my account and issue me my refund. Thanks

  • Itsmenirajmishr Niraj mishra (@Itsmenirajmishr) reported

    Please don't buy hosting from hostgator @HostGator . His customer support team sucks. They listen your problems and put your call on hold and don't reply ..

  • TalhaIzhar Talha Izhar (@TalhaIzhar) reported

    @0bi1Kan0bi @Huk06 @sadapaypk Hosting is a different topic. Hosting decision would depend on your audience and website requirements. I have used hostgator, bluehost, aws based on what was needed and where the users were based. I have never used local Hosting and hence cannot say.

  • BTejani Bhinang Tejani (@BTejani) reported

    sleep(86400); @HostGator dedicated server love this command because it sleeps 24 hours frequently and also their @hostgatorindia support. Do you need any other reason to go for AWS instead?

  • infernal_monkey Infernal Monkey 🔞 (@infernal_monkey) reported

    @myscotlandtoday @HostGator @HGSupport Same situation here, my site just went down about half an hour ago

  • coffeeAndNextJs sb (@coffeeAndNextJs) reported

    Just deleted about 25 gig of files on my hostgator space, because that's what brought down my shared hosting according to the tech support guy. I'm glad it's up again, but according to the plan description, the disk space is "unmetered", so would like to know the absolute limit

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @spolandgaming @HostGator I doubt the issues will be resolved any time soon, they started during data center migration couple of weeks back and then things took a big U turn! I guess they have cheap offshore staff with little knowledge lately that’s why so many issues the last year!

  • NewbieBiz Create Online Biz (@NewbieBiz) reported

    @infernal_monkey @HostGator @HGSupport All my sites are down too..can not login either.

  • tashina_k Tashina Knight (@tashina_k) reported

    @HostGator @lightmix It can’t have been fixed because I still haven’t been able to send a single email in 6 days now. Changing hosts today. This is unacceptable. I’ve been calling tech support daily.

  • JField7777 James Field (@JField7777) reported

    @HGSupport @HostGator Ok, so if you guys do know what the issue is how come we cannot get an ETA. 1 reliable email day in 15 days is a death knell to most businesses nowadays.

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