Hostgator Outage Map

Community Discussion

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vrajesh Parekh (@yourwebcoders) reported 4 minutes ago

  @HGSupport @HostGator Your inadequate support proved it is even worse, it took your team 8 days with 1 dozen of the contacts and tickets, I am your 15-year-old customer/reseller

• 
  Shailesh B Shah Sapan (@shaileshbshah99) reported 4 minutes ago

  @BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...

• 
  HostGator (@HostGator) reported 7 minutes ago

  @betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 7 minutes ago

  @HGSupport I am a journalist so many Government systems depend on my brother who depends on your company. For two weeks the server has been down and he has never witnessed this kind of thing before. As a result of this my brother is totally confused, down and hospitalized

• 
  kenny chez (@kennychez) reported 17 minutes ago

  Day 9 of complete server outage. @HostGator took server offline after cPanel security patch on 28 Apr. Many client websites down and I am facing hell everyday . No resolution timeline. No escalation path. Ticket E-515758. This is unacceptable. #HostGator #HostGatorDown

• 
  Zara_Schneider (@ZSchneider76107) reported 23 minutes ago

  @voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.

• 
  Neumie Awards (@NeumieAwards) reported 26 minutes ago

  @HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???

• 
  Kishor K Sukumar (@kishorksukumar) reported 27 minutes ago

  It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown

• 
  Sean Wyseman (@StressStopper) reported 29 minutes ago

  @HostGator @WamanyaPious There's another issue that's worse than that. Hostgator just totally changed their webmail interface in their hosting service & is telling me that I have to live with the new interface. Here's why that's a problem. I've used the same interface for >20 years. I've got daily work habits that depend on it. But what did Hostgator do? They decided that ALL of their clients that use Hostgator are getting a new interface that's a disaster. If you liked the fact that all your stuff was laid out in a way that made working in it a breeze - YOU CAN'T HAVE THAT ANYMORE. Why is that a problem? Hostgator NEVER CONSULTED THEIR USERS - NEVER gave them a chance to TRY the new interface & choose. NO. WITHOUT ANY WARNING WHATSOEVER - The changed it & when I call for support they claim there's nothing they can do. Since I have to change interfaces - which is a massive problem - I might as well switch providers because forcing changes on your customer base without warning & without any opportunity to even express an opinion - is the dumbes think I've seen in hosting services. Therefore if I have to change interfaces I might as well get a new hosting service - despite being >20 years with Hostgator - looks like they hired too many DEI supporters. Still can't believe they did this. Please, if you read this far, someone suggest a better hosting service if you can recommend on that interacts with it's customers before changing their lives forever.

• 
  Satyam Gupta (@TheSatyamGupta) reported 32 minutes ago

  Our website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.

• 
  Kishor K Sukumar (@kishorksukumar) reported 32 minutes ago

  It very sad to know that a major server provider like @HostGator struggling to migrate it's own server date to new one even though target server is outdated and existing @cPanel vulnerability, i still doubt your support team even know about basic of blocking and whitelisting ip

• 
  stellarum (@lumeatortellars) reported 32 minutes ago

  @DanMicovic @HostGator @HGSupport I have a client’s site that’s been down since Sunday night and our web team has received nothing other than the same copy/paste response I’ve seen support using on here and there’s no telling how many sales they’re losing.

• 
  Daniel Micovic (@DanMicovic) reported 34 minutes ago

  At this point this is a @Hostgator issue exclusively, all other hosts have resolved their issues. There is a good chance that all of these sites have been wiped from their servers and are looking for an explanation that limits their liability. I have little hope that the sites will be restored. @HGSupport

• 
  L. Scott Ferguson (@ask4ferguson) reported 34 minutes ago

  @wordpressdotcom So you are saying that it is @HostGator issue? It's your site that is slow loading? It's atrocious. I have another site I have on wordpress hosted by another company and wordpress is still SLOW, terrible. But hey that's customer service these days

• 
  HostGator Support (@HGSupport) reported 36 minutes ago

  @viva_trista @HostGator Please be aware that you will be receiving an email from escalated support outlining your path forward. Once you receive that email, please respond as soon as possible.