Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • technolass Caroline Toews (@technolass) reported

    @Loravara We're with Hostgator right now and haven't had problems with it in terms of adding email accounts or Wordpress installations. Previously we were with Dreamhost, and they were fabulous until they started forcing their anty-spam stuff on us rather than letting us do it ourselves.

  • macelus Marcelus Modesto (@macelus) reported

    @HGSupport I ALREADY TRIED TO SOLVE MY PROBLEM 5 TIMES, I JUST GAVE UP AND I'M CHANGING PLATFORM

  • Rebunkedpod Rebunked (@Rebunkedpod) reported

    @HostGator Hey Hostgator, I am at a loss of what to do with this point. I have spoken to customer support maybe 10 times over the course of the last two weeks. My website got deleted by somebody at hostgator and nobody can tell me what the problem is. I'm losing tons of money and customers.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @HGSupport @HostGator Your support chat said there was no PHP8…

  • dantediakos Danté Diákos Fillyau (@dantediakos) reported

    @HostGator you have just lost a faithful client since 2008. In the past 10 days multiple sites have been down because of your internal server errors. Moving allllll my sites within the next 2 months.

  • hitshah27 Hit shah (@hitshah27) reported

    @HostGator My site is down My business is stopped I can't be able to do payment for renewing my domain Thank you for your patience in advance. this is the case number for your reference: 41283118 This is what I get from chat support after 10hours. 3rd class service@HostGator

  • seanspratt Sean Spratt (@seanspratt) reported

    @HostGator you *really* need your browser based live chat support to have a sound notification feature. It's impossible to multi-task while working with live chat without any sound notifications. Bad for your CSRs and bad for customers.

  • Imafia97 Mohit Bhatia (@Imafia97) reported

    @HGSupport The whole webmail is down, cant even access it. Please help

  • VeniceSprings Ruster (@VeniceSprings) reported

    @letsencrypt I'm not sure whats up but for a few months now my certificate has not been working. hostgator took a look, customer said they fixed it but it still isn't working on my side in any of my browsers, and friends said its not working on their side either. not sure what ive done

  • tazmahan Panos (@tazmahan) reported

    @HGSupport We did and the response was to send a mail to the recipient that couldn't receive it and that it did pass your mailgates without any problem. But the issue is that spf dns queries are still more than 10 when using hostgator's suggested spf record.

  • MluhyaOnline Mluhya Online (@MluhyaOnline) reported

    @HostGator your services have become bad and sh*t compared to last 5 years. Fix or migration happens.

  • Loravara Lora (@Loravara) reported

    I grabbed a domain and hosting at Hostgator, and I'm already having trouble. It says to configure my name server, and I follow their instructions, but I don't see what they're talking about. Is it a JAWS issue? This is not a good way to start.

  • Megannewman99 Megan Newman | eCommerce | Startups (@Megannewman99) reported

    @2Goodtoknow @HostGator True. Without digital and content marketing - the content will never be read.

  • HeathDingwell Heath Dingwell (@HeathDingwell) reported from Port Saint Lucie, Florida

    @HostGator Your chat support down? Tried a couple of times now to speak with someone - get a message saying I’ll be connected to an agent within 5 minutes, and yet no one ever shows up. Need to renew my domain, but portal says my domain has been deleted. How’s that happen?

  • IndStockInvest India Stock Investing (@IndStockInvest) reported

    @bluehost @bluehostsupport i bought a domain and hosting from you yesterday. There were some cloudflare issues where one of your agent messed it up. The site is still not up. Your 24/7 chat nobody responds either. I am so disappointed. I should have stayed with @HostGator

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