Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Bogotá, Distrito Capital de Bogotá||4|
|Quito, Provincia de Pichincha||3|
|Rio de Janeiro, RJ||2|
|Salt Lake City, UT||2|
|Ecatepec de Morelos, MEX||2|
|Mexico City, CDMX||2|
|León de los Aldama, GUA||2|
|General Alvear, BA||1|
|Costa Mesa, CA||1|
|Santa María Chimalhuacán, MEX||1|
|Singapore, Central Singapore Community Development Council||1|
|La Paz, Departamento de La Paz||1|
|Santiago de Querétaro, QUE||1|
|St. Louis, MO||1|
|San Luis Potosí, SLP||1|
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Hostgator Issues ReportsLatest outage, problems and issue reports in social media:
@HGsupport Since no one is answering phone and live chat is down, I’ll wait until tomorrow for my issue. Hope you are available then.
hostgator has had several very serious problems w/ their email system (not getting key emails, putting email in the wrong folder, not keeping a copy in the SENT folder & more). These problems have been on & off for 3mo.+ No one THERE understands OR is willing to FIX anything
The **** Pig
I worked with #hostgator to fix my website issues. At least I think. I want to issue a correction. To no fault of theirs, the issue was due to my website not being verified. Apparently their verification email they sent me got swept away in my email spam folder....
The **** Pig
Website update: I want to issue a correction. #HostGator it seems has worked with my to get me back up and running. It seems my website needed to be verified. Funny how that happened since I've been using it for 3 weeks. Seems their verification email got tucked away in my..
The **** Pig
Once again my apologies for being unable to update my website. #Hostgator has been down for over 12 hours now and doesn’t seem to care.
The **** Pig
From time to time if you find my website is down, just so you know, it’s an issue with my hosting company. I’m working on possibly switching to another since I’m within the 30 day money back guarantee window. Thanks for your patience. #thenudepig #Hostgator
where is Chat Support? @HostGator
I'm not one to blast folks online, but you can only be ignored for so long before you get desperate. Will I really have to sue @HostGator to get them to provide the service I pay for? @HGSupport says they have no support for my being able to LOGIN. You know - basic support? 👇
Just had to hop on an emergency call with a client who uses @HostGator as their webhost, and the problem they were having is the dumbest thing I could ever conceive of. If your website is using @letsencrypt for SSL certs, they auto renew every 90 days. No problem there.
Extremely disappointed with @hostgator 's service! Unable to access the backend of my website for weeks now due to error with Wordpress. I have called and emailed them multiple time but they have failed to respond, let alone resolve it. @hgsupport @hostgatorindia #hostgator
Diego A Perez
There was a time when @HGSupport @HostGator had a wonderful chat support. No longer there and the assistence by phone led to no solution. They promised me and email, no ticket number. That's how is it gonna be from now on?
Defensor del Perú
@HostGator you have eliminated the technical support by chat
@HGSupport I have been trying to get the PHP version updated and spoke with your team and waited for almost 8-10 days now, but nothing has been done. I guess the only option that I have as a customer is to port out to a better service provider. #hosting #customerexperience
Anyone else ever try to get tech support from @HostGator ? Complete and utter nightmare. Can’t talk directly to escalation team and all calls go through a call center. My business has only been down for 7 days but who’s counting? #worstservice #techsupportajoke #nightmare
Pacematic Logistic, LLC
@HGSupport You did not do anything but tell us to contact the same people who have not been helping.. extremely poor customer service