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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Miguel Hidalgo, CDMX 1
Nova Lima, MG 1
Sorocaba, SP 1
Paraguaçu Paulista, SP 1
Mérida, YUC 1
Brasília, DF 1
Gloversville, NY 1
Cachoeiro de Itapemirim, ES 1
São João de Meriti, RJ 2
Pelotas, RS 1
São Caetano do Sul, SP 1
Cuautitlán Izcalli, MEX 1
Rio de Janeiro, RJ 1
Benito Juarez, CDMX 1
Santiago de Querétaro, QUE 1
Aguascalientes, AGU 1
Bogotá, Bogota D.C. 1
St. Petersburg, FL 1
San José, San José 1
Panamá, Panamá 2
Peacehaven, England 1
Balneário Piçarras, SC 1
Tlajomulco de Zúñiga, JAL 1
Iztapalapa, CDMX 1
Tepic, NAY 1
Texcoco de Mora, MEX 1
Iquique, I Región 1
Cardiff, Wales 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • mettersoy
    Mehmet (@mettersoy) reported

    After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    @HostGator Hi @HostGator and @HGSupport I am still in the chat and now for 29 minutes and not a single admin has come to see about my issue.

  • HostGator
    HostGator (@HostGator) reported

    @betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

  • chriscrm
    Cris R (@chriscrm) reported

    Hey @HostGator — your support portal sends users to a knowledge base with no way to open a ticket or access live chat. This is unacceptable. I need a PTR record configured Gmail silently rejects all outgoing emails from our domain. This is a basic mail server configuration

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @HostGator @HGSupport Today makes six days without access to my server and three revenue generating sites. No new sales, no access to email will lead to customer (revenue) loss. Zero updates and appears no progress being made. The class-action law firms are circling. Complete incompetence on display.

  • francojosephsd
    Joseph Franco (@francojosephsd) reported

    @HGSupport How many sites do @HostGator have down?

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    So HostGator Support @HGSupport has someone who has elected to take on a CRIMINAL POSITION with respect to my company's server issue. This really is a job for the Department of Justice and Jeanine Pirro @JudgeJeanine to look into. I am sick and tired of this bad behavior. Say @NewfoldDigital we have a problem at HostGator.

  • AidenFau
    Aiden Fau (@AidenFau) reported

    @HostGator server is down for desktop app using mysql, cant connect

  • SirCharlesCary
    Sir Charles Cary (@SirCharlesCary) reported

    @HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HostGator @HGSupport my server has been down for 6 Day now the thing is your team locked out the server ports due recent cpanel issue, but till now I didn't get any followup or solution from your team they tell me to wait for 24-48 hr everyday and then give no reply

  • devabram
    David Abram 🐊 (@devabram) reported

    @lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.

  • PeterVadala
    CENSORED BY T!!TTER (@PeterVadala) reported

    . @hostgator I had to cancel a credit card because of your billing vulnerabilities. What the heck is going on over there?!?!?!?! @bluehost help!!

  • JordanBlum87
    Jordan Blum🤘 (@JordanBlum87) reported

    Can any tech people help? We use Outlook for The Bookends Review and once a week, it'll stop sending and receiving mail because "503 Valid RCPT command must precede DATA." Then, I'll delete the emails we have in the HostGator CP and it'll work again. Any ideas how to fix?

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    Hey @HGSupport @HostGator I am waiting for someone to respond to my presents in the help cue in my server. 10 minutes and counting.

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