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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Benito Juarez, CDMX 2
Santiago de Querétaro, QUE 2
Aguascalientes, AGU 1
Bogotá, Bogota D.C. 1
St. Petersburg, FL 1
San José, San José 1
Panamá, Panamá 2
Peacehaven, England 1
Balneário Piçarras, SC 1
Tlajomulco de Zúñiga, JAL 1
Iztapalapa, CDMX 2
Tepic, NAY 2
Texcoco de Mora, MEX 1
Iquique, I Región 1
Cardiff, Wales 1
Santiago, Santiago Metropolitan 1
San Miguel de Allende, GUA 1
Santa Clara, CA 1
Oaxaca, OAX 1
Thornton, CO 1
Chisinau, Chișinău Municipality 1
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • coltswalker
    coltswalker (@coltswalker) reported

    The worst web and email hosting provider is Hostgator. They suspend user accounts without warning. Their censorship policy is arbitrary allowing no clear definition of policy. Your opinion is not allowed on your own web site! #scam #HostGatorSux

  • minaenathan
    Ⓜ️ina Nathan ⁦💻 (@minaenathan) reported

    I not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator almost 10 hours no service!

  • AidenFau
    Aiden Fau (@AidenFau) reported

    @HostGator server is down for desktop app using mysql, cant connect

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!

  • NoiseReturn
    Noise Return (@NoiseReturn) reported

    @HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.

  • JoeJavaJuice
    Joe (@JoeJavaJuice) reported

    @KenMediated Yep just ended a near 20 year relationship with HostGator. Changing terms of service, new tiers of disk usage limitations, 25% increased cost from last three year contract term and the latestest unethical billing practices. @HostGator is officially on the do not recommend list.

  • RadWebHosting
    Rad Web Hosting (@RadWebHosting) reported

    @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

  • MikeShor
    Mike Shor (@MikeShor) reported

    @HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years

  • luke_ndifon
    Uncle Luke💻🔌 (@luke_ndifon) reported

    @HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........

  • dayna12121
    Dayna | Startups & Growth | #AI (@dayna12121) reported

    @voytekbereza @HostGator Support quality matters just as much as uptime and pricing. Hoping this gets addressed quickly. Would appreciate an update from the team soon.

  • rafaelpolcaro
    Rafael Polcaro (@rafaelpolcaro) reported

    @HostGator for the past 4 months my website was offline for about 7 days, the Brazilian branch of Hostgator sadly it’s terrible, I'm just a few hours from completing 48 hours offline. Seems nobody cares, never had a server provider like this. It takes days to get the website on

  • FeoAmante
    Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported

    @HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am

  • HGSupport
    HostGator Support (@HGSupport) reported

    @ronimartinezz @HostGator From the screenshot, it looks like you are having trouble logging in to your account to cancel. If that's the case, send us a DM so we can get you verified and assist.

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