Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@oxign) reported
@HGSupport once again our sites are down. In the past few months we have been down at least 3 times and for over 24 hours. In fact 3 days on the first occasion. I don’t even know what to say anymore.
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Cendrine Marrouat
(@haiku_shack) reported
@HGSupport My name is Cendrine (no H). I finally managed to chat with a representative. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator has a responsibility to communicate with us in a transparent way.
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BillLudwig
(@BillLudwig) reported
@HGSupport I just wasted an hour and a half on chat with "support". I would appreciate a call from a supervisor ASAP.
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Shel Ranz
(@CaptainRanz) reported
@JuliaCarmel__ @HostGator HostGator down? Oh, that's a croc!
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HostGator Support
(@HGSupport) reported
@jtlindroos @HostGator Hello JT, would you mind DMing us your domain name? And if you already contacted support, a case ID would be much appreciated. Let's see what's going on. (Sorry for the delay)
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport @HGSupport is server down now? unable to access all service ip: 192.185.48.190
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Dev Blockchain
(@DevBlockchain4) reported
@hostgatorindia Your agent are not replying properly. They muted the call and not answer the call. even in 48 hours they can't solve your problem. Fake review Very bad and frustrated service @HostGator
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Dev Blockchain
(@DevBlockchain4) reported
@hostgatorindia @hostgatorindia Your agent are not replying properly. They muted the call and not answer the call. even in 48 hours they can't solve your problem. Fake review Very bad and frustrated service @HostGator
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Lance Eliot Adams
(@Lanceliot) reported
@HostGator on hold with Customer Support for 30 minutes. Customer service person answered the call and then hung up.
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Faisal Web developer
(@faisal7moud) reported
@HGSupport my vps down !!! Trying to get support no answer
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BillLudwig
(@BillLudwig) reported
Never had any problems with @HostGator before but now we have 16 domains down and no response from tech support. Might be time to start shopping around for a more responsive hosting provider.
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Warp One Travel
(@WarpOneTravel) reported
@HostGator Hmmm… maybe bad jokes is why you’ve had so many issues keeping servers running.
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Cendrine Marrouat
(@haiku_shack) reported
I have been trying to access the support chatroom for half an hour now. I can't access any of my websites and inboxes. @HGSupport
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BillLudwig
(@BillLudwig) reported
@HGSupport It's not very reassuring to tell me it's a smooth day after I waited 15 minutes for support to answer their chat. I'm on with someone now.
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The CooLesT
(@_CooLesT_) reported
@HostGator website is down, cpanel not accessible