Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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JT Lindroos
(@jtlindroos) reported
@HGSupport Your website portal seems to be down. Tried to contact support (again) as previous help was a big waste of time.... emails to gmail are bouncing thanks to likely one of your users spamming from same server...
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Muhammad Aqib Khan
(@AqibAqikhan1) reported
World Worst support service of @HostGator first of fall they support did not came to chat waiting for at least 20 to 30 minutes. After when support came there response time is soo long...... Very bad services @HostGator.
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator We have ticket reference number: 41718109 you promised us to solve the issue within 24 hours and I have been waiting more than 4 days without solving
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Tess Whitty - English into Swedish localization
(@Tesstranslates) reported
@HGSupport What has happened with Hostgator support? Both my sites have been alternately down for the past two months. I have two escalated cases but nothing happens and no emails as promised, even after 4-5 days. I used to love the support I got....
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Ian Campbell
(@neurovagrant) reported
Let's start out with @HostGator - who allowed a number of domains targeting @Coinbase users over the last few days. coinbase-security-alerts[.]com coinbase-device-access[.]com coinbase-transaction-suspicious[.]com coinbase-requested-signin[.]com & more
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport ONLY FAKE PROMISES AND I HAVE KEPT THEM BY HEART ( THE ADMINS ARE FOLLOWING UP ON YOUR ISSUE, THE ISSUE ESCALATED AND YOU WILL GET AN EMAIL FROM US WITHIN 24 HOURS) My ticket reference number: 41718109
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Mattison Grey
(@MattisonGrey) reported
@HostGator my email is still not working.
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Customercrusader
(@Customercrusad1) reported
@HGSupport Websites remain down it seems #Hostgator is not concerned
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator JUST TO REMIND YOU, TODAY IS THE SIXTH DAY WITH YOUR SERIES FALSE PROMISES, MY TICKET REFERENCE NUMBER: 41718109. I DON'T KNOW WHEN YOU WILL SOLVE MY ISSUE.
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Daniela Patel
(@DanielaPatel) reported
@HostGator I haven't been able to cancel my account, I've tried to reset my password for about two weeks and the platform hasnt let me.
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator I spoke with your support team, but without any solutions, they all tell me that the problem will be escalated to the managers, and I sent you more than 5 emails and no one answers, this service is very bad
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Paul Higginbotham (he/him)
(@godlikescoke) reported
@HGSupport I'm trying to buy a domain on your site and it keeps getting stuck on the search page. Can you help with this? We want to use you for hosting, too, but this seems ridiculous.
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Abijita Foundation
(@OfficialAbijita) reported
@HostGator May be you guys should focus on your hosting speed instead of this not funny memes. Your hosting sucks😔😔😔
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Muhammad Aqib Khan
(@AqibAqikhan1) reported
World Worst support service of @HostGator first of fall they support did not came to chat waiting for at least 20 to 30 minutes. After when support came there response time is soo long...... Very bad services @HostGator.
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Abijita Foundation
(@OfficialAbijita) reported
@HGSupport Twitter reply is far greater than your support
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