Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Manning
(@mmanningnew) reported
@web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?
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HostGator
(@HostGator) reported
@Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.
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John McDougall
(@JC_McDougall) reported
@HostGator When will my dedicated server be up? It has been down all day.
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Jake MacKabe
(@JakeMacKabe) reported
@KenyonPhill @bluehost @HostGator I used to work for HG before, during, and after they were acquired by EIG. Not good people. EIG sucks the life out of any company they buy.
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Ecosa Web
(@web_ecosa) reported
@HostGator @HGSupport Why have you not responded to the DM we sent when our site was down without warning?
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QwikAd.com
(@QwikAdcom) reported
@Jeanpaulcm @HostGator @HGSupport The support team said that it mostly affected users on dedicated servers. Looks like they are working on it. The timeframe I was given is 3-4 hours. It may take less, we'll see.
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Greg - Nna anyi business
(@greguzo_) reported
Hostgator support >>>>
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Andy Janecek
(@ajanecek) reported
@HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.
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John McDougall
(@JC_McDougall) reported
@HGSupport I got through by phone. I am still down. You offer to help. You just don't want to see these comments on social media. Offer real information.
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John McDougall
(@JC_McDougall) reported
@HostGator Here we go again. My dedicated server is down again and now I have been disconnected from your call center. What is going on?
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Trenton Journal
(@TrentonJournal) reported
@HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.
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Adrian J Kwan
(@adrianjkwan) reported
@SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.
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HostGator Support
(@HGSupport) reported
@HushWork @seaside_beside @HostGator Our support team is happy to assist with redeeming the credit for the Uptime Guarantee.
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Michael Manning
(@mmanningnew) reported
@QwikAdcom @HostGator @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?