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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Peacehaven, England 1
Balneário Piçarras, SC 1
Tlajomulco de Zúñiga, JAL 1
Iztapalapa, CDMX 2
Tepic, NAY 2
Texcoco de Mora, MEX 1
Iquique, I Región 1
Cardiff, Wales 1
Santiago, Santiago Metropolitan 1
San Miguel de Allende, GUA 1
Santa Clara, CA 1
Oaxaca, OAX 1
Thornton, CO 1
Chisinau, Chișinău Municipality 1
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • fastcowhosting
    FastCow.com (@fastcowhosting) reported

    @HGSupport Ouch, looks like we hit a nerve. Maybe if you guys replied to him quicker like you tweeted us instead of having him cry for help for 7 days might do the trick? Just 2 cents from us ;)

  • geetu11
    Geetha Prabhu (Workflexi) (@geetu11) reported

    @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

  • mehulmukati
    Mehul Mukati (@mehulmukati) reported

    hey @BigRockIndia its not fair that you sneak in add-ons at time of domain renewal without my explicit permission. In the last 13-14 years with @hostgatorindia @HGSupport I have never once faced such behaviour. I for sure will be out from your system soon.

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport

  • ev05418283
    ***** Man McGoo (@ev05418283) reported

    HostGator where every support page is a 404

  • rickkapur
    Rick Kapur (@rickkapur) reported

    @HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing

  • HGSupport
    HostGator Support (@HGSupport) reported

    @seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator Website down for almost 6 hours....

  • ghayasbst
    Ghayas uddin (@ghayasbst) reported

    @HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.

  • cutearundhathi
    Cutearundhathi (@cutearundhathi) reported

    @HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?

  • BrianModansky
    Brian Modansky (@BrianModansky) reported

    Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

  • oscarmugica389
    Oscar Múgica ن (@oscarmugica389) reported

    @HGSupport Is down right now says: It is not just you. The server is not responding...

  • oshunu
    Oscar H (@oshunu) reported

    @HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.

  • HostGator
    HostGator (@HostGator) reported

    @betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

  • tommyflavio
    Tommy Flavio (@tommyflavio) reported from Town of Hamden, Connecticut

    @ionos_help_US I called support. They needed my ID and something else. Sadly, I ended up just using @HostGator which went right through and I was up with cpanel in less that 20 minutes.

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