Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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ChannelForbus
(@channelforbus) reported
@HGSupport Already got it. Nothing to say. If it takes a couple days it takes a couple days. Just purge my name and info from your system and take care of that other crap and we can wipe our hands of each other.
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport You’ve had an escalated support tech that seems to not resolve the issue. At this point if it’s not resolved by 8am I’m completely moving the site and try not to lose the client
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HGSupport @HostGator I finally got a call through a few minutes and the person fixed the issue and was able to get my site back online
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The **** Pig
(@nude_pig) reported
From time to time if you find my website is down, just so you know, it’s an issue with my hosting company. I’m working on possibly switching to another since I’m within the 30 day money back guarantee window. Thanks for your patience. #thenudepig #Hostgator
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.
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The **** Pig
(@nude_pig) reported
Website update: I want to issue a correction. #HostGator it seems has worked with my to get me back up and running. It seems my website needed to be verified. Funny how that happened since I've been using it for 3 weeks. Seems their verification email got tucked away in my..
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The **** Pig
(@nude_pig) reported
I worked with #hostgator to fix my website issues. At least I think. I want to issue a correction. To no fault of theirs, the issue was due to my website not being verified. Apparently their verification email they sent me got swept away in my email spam folder....
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Christian Reed
(@ReedChristian) reported
@HostGator @HGSupport The last 6 months have been a nightmare using your servers. I've been told so many stories about why they don't work, all untrue and never been fixed. This is just an awful way to treat customers
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CaldeCito
(@xEngelSx) reported
where is Chat Support? @HostGator
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The **** Pig
(@nude_pig) reported
Once again my apologies for being unable to update my website. #Hostgator has been down for over 12 hours now and doesn’t seem to care.
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Ivan Javier Espitia
(@ivanJespitia) reported
@HGSupport @ReedChristian @HostGator hi! where is the chat? i need support and i can't find it!
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport still can’t edit my site cause you still haven’t fixed the issue. My counsel will be in contact in the am.
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alok bhardwaj
(@alokbhardwaj) reported
@HostGator why do you have a live chat option that doesn't actually offer live chat and just redirects to your self support page?
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport I just Want my problem to be sloved!. I have very big pressure from my customers! hope to progress quickly! Otherwise I will lose my business!!.
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HostGator @HGSupport my site has been down since last night due to expired SSL. Called 7 hours ago and checked on status 3 times. Response: “you will be up and running in no time.” No real update or estimated time. I really expected better.
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