Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • DrewTheSysop The Sysop (@DrewTheSysop) reported

    Just had to hop on an emergency call with a client who uses @HostGator as their webhost, and the problem they were having is the dumbest thing I could ever conceive of. If your website is using @letsencrypt for SSL certs, they auto renew every 90 days. No problem there.

  • nude_pig The **** Pig (@nude_pig) reported

    I worked with #hostgator to fix my website issues. At least I think. I want to issue a correction. To no fault of theirs, the issue was due to my website not being verified. Apparently their verification email they sent me got swept away in my email spam folder....

  • yaykarin Karin Richey (@yaykarin) reported

    I'm not one to blast folks online, but you can only be ignored for so long before you get desperate. Will I really have to sue @HostGator to get them to provide the service I pay for? @HGSupport says they have no support for my being able to LOGIN. You know - basic support? 👇

  • HostGator HostGator (@HostGator) reported

    @LukeDouglas49 @HGSupport @LukeDouglas49 Hello. Our chat support option should be available. If you see see anything different after using a private window, please send us a screenshot of this via DM.

  • LukeDouglas49 Luke Douglas, Husband, Father, Brother, Patriot (@LukeDouglas49) reported

    Has @HostGator terminated @HGSupport chat support via Customer portal?

  • Pacematic3PL Pacematic Logistic, LLC (@Pacematic3PL) reported

    @HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627 #hostgator

  • nude_pig The **** Pig (@nude_pig) reported

    Once again my apologies for being unable to update my website. #Hostgator has been down for over 12 hours now and doesn’t seem to care.

  • justme2utoday JustMe (@justme2utoday) reported

    @HostGator No. Fix your **** so I can contact you. I don’t do DMs. I need to contact you as a customer. Fix your chat option asshats.

  • keithlaw keithlaw (@keithlaw) reported

    @laerm it's a @hgsupport issue they refuse to fix.

  • StevePe96455974 Kareem O’Buckwheat (@StevePe96455974) reported

    Anyone else ever try to get tech support from @HostGator ? Complete and utter nightmare. Can’t talk directly to escalation team and all calls go through a call center. My business has only been down for 7 days but who’s counting? #worstservice #techsupportajoke #nightmare

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.

  • justme2utoday JustMe (@justme2utoday) reported

    @HGSupport No I can’t. I don’t use the ****** web browser that is chrome. Fix your **** so your customers can contact you or I’ll be finding another hosting provider.

  • DiegoBetoPerez Diego A Perez (@DiegoBetoPerez) reported

    There was a time when @HGSupport @HostGator had a wonderful chat support. No longer there and the assistence by phone led to no solution. They promised me and email, no ticket number. That's how is it gonna be from now on?

  • DefiendetuPeru Defensor del Perú (@DefiendetuPeru) reported

    @HostGator you have eliminated the technical support by chat

  • vyomjayaswal Vyom Jayaswal (@vyomjayaswal) reported

    Extremely disappointed with @hostgator 's service! Unable to access the backend of my website for weeks now due to error with Wordpress. I have called and emailed them multiple time but they have failed to respond, let alone resolve it. @hgsupport @hostgatorindia #hostgator

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