Hostgator Outage Map

Community Discussion

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

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  Artfool Politics (@artfoolpolitics) reported 25 seconds ago

  @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

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  Trump Is President (@yankiadler) reported 2 minutes ago

  @HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin

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  Daniel Micovic (@DanMicovic) reported 5 minutes ago

  @HostGator @HGSupport entering day 6 without access to 3 revenue producing sites, and no one at HG has any answers, only cut-and-paste replies. Hearing nearly 50k sites still down and HG is recruiting help on Fiverr. Epic fail and clear signal that revenue producing sites cannot trust HG.

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  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 6 minutes ago

  We have a client hosted by @HostGator's shared hosting system and has been for around 20-years or so. They've hit the limit of 'inodes' on the highest shared hosting plan so were forced to upgrade either by leaving Host Gator or going to a VPS. After a discussion with Host Gator they decided to take a discounted offer and switch to an HG hosted VPS server, HG graciously tossed in free migration from the shared hosting to VPS for a smooth transition. It has been a nightmare since. The website's images are almost all no longer displaying. Host Gator's "migration" team is in India and has screwed up the migration twice now all while a USA based sales person keeps assuring our client that things are going to be fixed asap and it should be done any minute. At one point they took up ALL of the storage space on the VPS for this one site to be moved over. Then they were silent for a full 24-hours before sending a disclaimer and asking permission to delete the data on the VPS server. We are 5 full days into this ordeal without a successful server migration and client is now in a full blown panic. They decided to keep ads running, etc... after being told it would be done in less than 24-hours. They paid for a full year of this hosting up front saying HG's support had improved in recent years and are now getting completely wrecked. Client is worried they might accidentally delete the website or other websites they had built on the shared hosting (which they are keeping). GoDaddy often gets numerous (and extremely valid) complaints about being the worst hosting solution, but all of @NewfoldDigital is right behind them.

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  Sleak (@Sleaklight) reported 9 minutes ago

  Any we host recommendations? @hostgator now is going to limit how many email boxes we have and I want to jump ship. I only use it for email anyway as the sites there all got hacked and got no help from support.

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  Kudehinbu Oluwaponle (@koluwaponle) reported 12 minutes ago

  @HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did

• 
  HostGator (@HostGator) reported 12 minutes ago

  @juhca @HGSupport @TitanEmail To assist you better, could you please send us a direct message with more details about the issue, including any relevant account or domain information?

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  hassan chamas (@DrHassanChamas) reported 13 minutes ago

  @HostGator the worst service ever... don't do business with them, they will scam you

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  Vrajesh Parekh (@yourwebcoders) reported 17 minutes ago

  @HGSupport @HostGator And even after deleting and cleaning everything on 29th Jul, they are not even replying to the email, and their support is unable to do anything, just playing from pillar to post (senior tier 1, higher admin, level 2 and whatnot). I am extremely disappointed and want to migrate,

• 
  Faizan Shaikh (@FaizanS1996) reported 19 minutes ago

  @DanMicovic @HGSupport @HostGator That’s rough, 2 weeks with no access is unacceptable, especially for email and client sites. You may want to start looking at alternatives like Fresh Roasted Hosting. Their support is much more responsive, and the uptime has been solid in my experience.

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  Daniel Micovic (@DanMicovic) reported 19 minutes ago

  @Hostgator @HGSupport We are entering Week 2 without access to revenue producing websites and still no updates from "escalated support team". This is obviously beyond HG scope as no other hosts are still struggling with this issue. Unacceptable.

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  Kishor K Sukumar (@kishorksukumar) reported 21 minutes ago

  It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown

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  Neumie Awards (@NeumieAwards) reported 22 minutes ago

  @HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???

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  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 23 minutes ago

  @HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.

• 
  Kishor K Sukumar (@kishorksukumar) reported 24 minutes ago

  Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport