Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
Check Current Status
E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
ethan
(@ethanjaack) reported
@TheMentorMogul @HGSupport My recommendation you better go elsewhere. I had bad experience with them in the past and finally I found Asphostportal, I couldn't be happier with these guys.
-
Kareem O’Buckwheat
(@StevePe96455974) reported
Anyone else ever try to get tech support from @HostGator ? Complete and utter nightmare. Can’t talk directly to escalation team and all calls go through a call center. My business has only been down for 7 days but who’s counting? #worstservice #techsupportajoke #nightmare
-
vishad jain
(@vishadvj) reported
@HGSupport I have been trying to get the PHP version updated and spoke with your team and waited for almost 8-10 days now, but nothing has been done. I guess the only option that I have as a customer is to port out to a better service provider. #hosting #customerexperience
-
CaldeCito
(@xEngelSx) reported
where is Chat Support? @HostGator
-
keithlaw
(@keithlaw) reported
@laerm it's a @hgsupport issue they refuse to fix.
-
Steve Brazill
(@stevebrazill) reported
@HGSupport @HostGator As your own DM states that you’re not a verified channel of support I can’t imagine giving you any details, or that you could actually help. Giving you details about me or my case would be wrong in any security context.
-
N nix
(@Nnix19) reported
@stevebrazill @HGSupport @HostGator We've been having issues since 2/26. It's just stupid that the only level of support you can speak with is level 1, who can do almost zero to help.
-
Marie Leslie
(@marierleslie) reported
@HGSupport my site is suddenly down. It was working fine this afternoon. I didn't make any changes or updates, and now I'm getting the ERR_CONNECTION_TIMED_OUT message. Help!
-
HostGator
(@HostGator) reported
@LukeDouglas49 @HGSupport @LukeDouglas49 Hello. Our chat support option should be available. If you see see anything different after using a private window, please send us a screenshot of this via DM.
-
The **** Pig
(@nude_pig) reported
From time to time if you find my website is down, just so you know, it’s an issue with my hosting company. I’m working on possibly switching to another since I’m within the 30 day money back guarantee window. Thanks for your patience. #thenudepig #Hostgator
-
JustMe
(@justme2utoday) reported
@HostGator No. Fix your **** so I can contact you. I don’t do DMs. I need to contact you as a customer. Fix your chat option asshats.
-
JustMe
(@justme2utoday) reported
@HGSupport No I can’t. I don’t use the ****** web browser that is chrome. Fix your **** so your customers can contact you or I’ll be finding another hosting provider.
-
Bluehost
(@bluehost) reported
@PamMktgNut @HostGator Hello Pam, I apologize for any delay. Typical response time for tickets is 24-72 hours on average. They should be reaching out by email with any updates. Is your issue with Bluehost or Hostgator? These are two separate companies with their own systems.
-
Karin Richey
(@yaykarin) reported
I'm not one to blast folks online, but you can only be ignored for so long before you get desperate. Will I really have to sue @HostGator to get them to provide the service I pay for? @HGSupport says they have no support for my being able to LOGIN. You know - basic support? 👇
-
The Sysop
(@DrewTheSysop) reported
Just had to hop on an emergency call with a client who uses @HostGator as their webhost, and the problem they were having is the dumbest thing I could ever conceive of. If your website is using @letsencrypt for SSL certs, they auto renew every 90 days. No problem there.
Check Current Status