Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuauhtémoc, CDMX 2
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • mayosdream Ellen Mayo (@mayosdream) reported

    @HGSupport - Okay so another failed effort to receive tech support from chat system. Once again, the issue has to be elevated -- so now I have to wait for someone to contact me by email. How pathetically inefficient is that????

  • mgcoverz MG Gaskin (@mgcoverz) reported

    @HGSupport Tommy, your company sucks ***! Notice in the above response you never apologized?

  • booksoliloquies Lay on semi-hiatus (@booksoliloquies) reported

    @yourwordsmyink via HostGator. I just used a tutorial that sadly didn't help and am now contacting their tech support 🙈

  • KK35359713 KK (@KK35359713) reported

    @GoDaddyHelp please you have been such an inconvenience! You have slowed down my business I’m tired of dealing with your company and the tech support staff who aren’t knowledgeable at all! Please help me @HostGator switch my account over!

  • CynderHost CynderHost (@CynderHost) reported

    @mayosdream @HostGator @HGSupport Ellen - that's ridiculous - I'm really sorry you have to deal with that. If you're open to moving to a much faster and responsive platform, we can help get you back up and running ASAP - and we promise, no long support queues, no crazy downtimes :)

  • iamAngryOm Om mapari (@iamAngryOm) reported

    @FreeKaaMaal No-one replying to my messages on mail.I am really sad to say that over the time your customer service is going worst. I have three cash back issues pending !!! 1. Hostgator 2. Sporto 3. Meddybuddy Been 3 days you guys didn't gave single update on them. 🥺🥺🥺

  • uneek_ness D2U (@uneek_ness) reported

    @ElinWaring @esd @joshtpm Hostgator hosts my Squarespace site. Squarespace only provided a template service (even though I could buy a separate hosting package from them). Are you saying that GoDaddy and Hostgator et al are protected by 230? Haven't seen that argument being made elsewhere

  • Moiztravadi1993 Moiz Travadi (@Moiztravadi1993) reported

    Hostgator Team, I am facing an issue related to the accounts department and I have raised this on 22 Dec 2020 and still it is not resolved. Country: India Case #: 28326724 Kindly reach me. @HostGator @HGSupport @hostgatorindia

  • seanmarkey Sean Markey (@seanmarkey) reported

    @HGSupport @HostGator That is not what happened. My buyer has been working with support for several days now. They cannot find the site, it is gone. Don’t worry, I don’t expect you to be able to resolve this, he has been working /w support for several days now. Just wanted to warn everyone else…

  • MyNameIsKingdom Anthony Ruttgaizer (@MyNameIsKingdom) reported

    Customer Support at @HostGator has always been amazing to me but I'm hoping that THIS is the call that finally solves whatever has kept my website down for the past two days because I've had more than enough of their frigging hold music. 🙄

  • KK35359713 KK (@KK35359713) reported

    I’m frustrated after my conversation with Anj @GoDaddy I’m taking my business to @HostGator my domain forwarding was done incorrectly after making numerous calls to go daddy’s tech support team I’ve come to the realization that they don’t care!

  • blenderfiftytwo blenderfiftytwo (@blenderfiftytwo) reported

    I have had the absolute worst experience and service from @HostGator @HGSupport since moving to them. Repeated request for assistance ignored and now today they have managed to roll back my site to the day I moved and want to charge me $25 to fix their mistake

  • ToshThakkar Tosh Thakkar (@ToshThakkar) reported

    @HostGator @HGSupport @hostgatorindia seem to be too busy to respond to a generic query of a loyal long time customer...?

  • P_Hendrickson Paula Hendrickson (@P_Hendrickson) reported

    Hey @HostGator? Is your site having issues today? My help chat was cut off & I haven't been able to log in since. I've sent 3 password reset requests (with several hours between the first & 3rd attempts), but still haven't received the email needed to reset my password.

  • ziplock581 չเקɭ๏ςк (@ziplock581) reported

    I just spent 4 hours in @hostgator online support chat about an urgent problem before they hung up on me. Take heed people, they're quick to bill but crap support. Had been with them about 15 years and this isn't the first occasional problem but is the first time they hung up

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