Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Cesar Mansilla
(@cessariuss) reported
@HostGator Good morning @hostgator !! We have been having problems with the mail outbox for 22 days with 3 domains....we know that the service is basic, but why so much delay in the solution???
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Mobile Comparison
(@networkcompare) reported
@HGSupport @HostGator Is this an actual joke? All my email accounts across dozens of domains have been down since you broke all DNS on all my VPS. Your admin now told me I need to reply to an email to fix this. DNS is down so I HAVE NO EMAIL ACCESS STILL! It's been over 48 hours!
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newstodaytamil
(@newstodaytamizh) reported
Aug 03: Hostgator's Users in Panic - Hostgators Order Panel Login System is Down. When Contacted the support team informed its an pan India issue they are working to resolve it probably it will be rectified within 24 hours. #Hostgator #hostgatorServiceDown #HostGatorIssue
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Mobile Comparison
(@networkcompare) reported
@HGSupport @HostGator this is the final straw. DNS on all my domains has been down for 48 hours plus. Your engineers haven't even given me an update in that time let alone fixed it. Dozens of domains without working websites or email for multiple days is not acceptable!
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Hiromi Okuyama #hiromiacts
(@HiromiActs) reported
Dear @Printful @WooCommerce I’ve been having so many problems syncing my products My web designer & I already did all the Hostgator stuff, it’s an issue on your ends It’s not a server issue as servers don’t discriminate which Colors get synced & which ones don’t Pls Fix
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Marouane RHAFLI
(@marouane_rhafli) reported
Is @HostGator site down again ?
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Abhishek Jain
(@abhishekdgeek) reported
@mensajetextos @HostGator They don't, tracking via 3rd party software will give you a real understanding of how bad the are.
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David Madison
(@knavethemage) reported
@HGSupport @HostGator I appreciate the response. The website method is not working. I was trying to remember and change my password; but never got the email that they said they had sent. I need help to cancel this; because I don't know how to contact support.
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HostGator Support
(@HGSupport) reported
@knavethemage @HostGator Hello David. Have you contacted support, before the charge date, to cancel the related item and invoice? If you have, please DM us the case ID, or the email address to your account!
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BUDS OUT
(@510_BUDS_OUT) reported
@HGSupport Is this why I can't get anyone to gives us some certainty about this supposed 99% uptime you guys tout around? We have a reseller package, how do I sell this? I'm tired of dealing with outsourced support with no authority, do you even have US-based folks who can talk business ?
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Luca Gemelli
(@Lucage) reported
Do you want emails you send to be delayed six hours . Choose #hostgator. They will delay also replying to your case. Customer care is something different !
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David Madison/Nate
(@knavethemage) reported
Hostgator was bought up by EIG, an umbrella company buying up a bunch of website hosting companies. When you search for hosting companies, GOOGLE puts them and their individual companies at or near the TOP of the list. I want to cancel my service with them.
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David Madison
(@knavethemage) reported
@HGSupport @HostGator I thought you WERE support?!
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Mobile Comparison
(@networkcompare) reported
@HGSupport How can I have an ID when you have broken DNS so all my email accounts are not working? This has now been over 48 hours. DNS completely broken. All domains down, websites down, email down. No response whatsoever from Hostgator.
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Cornelius Emmanuel (ICON MAN)
(@realiconman) reported
@HostGator @WordPress @HostGator My WordPress Website Hosted on Your Platform is Down what's going wrong? Is it a general issue? Kindly Help me fix this