Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • BreezieCastell Breezie Castell (@BreezieCastell) reported

    @perolahammar @HostGator I’ve been having issues too for the first time. Did you try the chat?

  • CM16_16 Carlos Maria Moresco (@CM16_16) reported

    @writerlane @HostGator @writerlane I have been having the same problem for a month 😡

  • happycraig Craig (@happycraig) reported

    @HostGator VPS has been down 24 hours now. Tech support cannot tell me why. HostGator is effectively killing my business. Sixth time my accounts have gone down.

  • doctorkaraca Dr. Mehmet Karaca (@doctorkaraca) reported

    @HGSupport I do not have an escalated case ID, there doesn't appear to be any other way of contacting your support team other than Live Chat and phone. The representative on Live Chat didn't give me a case ID. I'll DM you this anyhow.

  • WildlyAutistic Maria Gaian (@WildlyAutistic) reported

    @skystracloud It's been about 3 months and so far I'm finding them really good. Hostgator are just a joke these days. They seem to get hacked every other day. Greengeeks are responsive if you have any issues and we've not experienced any downtime. My loading time for my site is excellent too

  • Hosting_Heroes The Hosting Heroes (@Hosting_Heroes) reported

    @AirdropCartel @HostGator @HGSupport HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM me for a 90 day no obligation trial.

  • perolahammar PerOla Hammar 陈家悦 (@perolahammar) reported

    @HGSupport Yes. That way worked. I have been online with the chat support for about 45 minutes now. Thanks.

  • kalinschmoldt Kalin Schmoldt (@kalinschmoldt) reported

    @HGSupport My VPS has been offline more than 2 days. Support just says "wait 2 hours" over and over. Zero communication from @HostGator.

  • Hosting_Heroes The Hosting Heroes (@Hosting_Heroes) reported

    @platinummind @foldfm @HostGator Hey, no one can guarantee a server will not go down as that would be not being honest to you! But what I can tell you is we monitor our servers and everyone in support are notified the second we have an issue so we can fix it before it becomes an issue for you.

  • perolahammar PerOla Hammar 陈家悦 (@perolahammar) reported

    Third time trying to contact @HostGator support thru their chat today. Disconnected again and again after I have explained what issues I am having. I have used their VPS for many years without any problems but the past 2 months been terrible.

  • NautilusRep SLB | NautilusRepertus (@NautilusRep) reported

    @HostGator Thank you for letting us know. It'd be really nice if I didn't find out from my boyfriend happening to check y'alls Twitter. My site has been down for over 24 hours and I had no idea why. Please, put a notice when we log in, so we're not in the dark.

  • platinummind D E L O W U S U aka Pianoman (@platinummind) reported

    @TrustTheDocUK @HostGator Yeah I’m moving it off there. No support at all.

  • platinummind D E L O W U S U aka Pianoman (@platinummind) reported

    Just so everyone knows, the Platinum Mind site is down, @HostGator are just not cooperating apparently their servers got cyberattacked or something, they've been absolutely no help so I'm pulling it from there and will have it back up soon.

  • turqnet Graham Talbot (@turqnet) reported

    @CM16_16 @writerlane @HostGator Same here. This problem has been around for 3 weeks with no resolution despite several assurances that it will be fixed in 24-48 hours. As a reseller multiple clients of mine are impacted. Not good enough.

  • kalinschmoldt Kalin Schmoldt (@kalinschmoldt) reported

    @HGSupport It's been OVER 2 days. It was supposed to take up to 2 hours overnight. The lack of communication is what bothers me. Support says no one is allowed to talk to the VPS admins, so they have no updates.

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