Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris McElroy SEO (@seochrismcelroy) reported 3 minutes ago

  I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

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  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 4 minutes ago

  And then @hostgator does this thing where they pretend to fix the problem, @newfoldDigital- but they send you to a tech person who can’t fix it I spent hours on the phone — something about optimizing the site. Clearly … not the answer. Let’s not forget when the tech people pick up the phone to clock in and ignore you for an hour… who the heck runs Newfold Digital

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 7 minutes ago

  Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

• 
  PixelsTech (@PixelstechNet) reported 8 minutes ago

  It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.

• 
  Brooke (Bates) Bilyj (@batesbn) reported 8 minutes ago

  @YoungbloodJoe @HostGator Out of all the shared hosting - I've had the least problems with Bluehost.

• 
  Sleak (@Sleaklight) reported 9 minutes ago

  With @hgsupport now charging $2.99 for additional emails, I took the time to review my plan. I was on a business plan and wiped all old websites not in use and cut down on email accounts and will be able to downgrade to a hatchling account. Their increase turn into savings for me

• 
  Daniel Micovic (@DanMicovic) reported 13 minutes ago

  @Hostgator @HGSupport We are entering Week 2 without access to revenue producing websites and still no updates from "escalated support team". This is obviously beyond HG scope as no other hosts are still struggling with this issue. Unacceptable.

• 
  Misty Lake | Photographer (@Misty_Lake) reported 15 minutes ago

  @HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.

• 
  Vrajesh Parekh (@yourwebcoders) reported 16 minutes ago

  @HGSupport @HostGator We have been using a VPS server and reseller hosting for the past 15 years, and recently one of our clients' domains had malware, but instead of suspending that particular domain, they shut down the whole server, and now more than 50 sites are held hostage,

• 
  Sean Wyseman (@StressStopper) reported 20 minutes ago

  @HostGator @WamanyaPious Not when you make changes that totally disrupt 20 years of workflow & you don't warn or give your customers a choice or a say in the matter. You've forever lost my biz cuz you just don't do that if you like your customers. So NO this is the shittiest deal I've ever gotten from an IT provider. Even gmail gives their customers & choice & plenty of warning. You screwed up & hope it costs you dearly because this is NOT something you do to a customer base without repercussions & pissed off customers. You're response here just made it worse - showing that you don't give a ****. Basically I read it this way. "Tough if you don't like it - bugger off - you don't have control over what the interface will do & what it will look like - so go elsewhere because we decide what our customers get & we don't let pissed off customers have a say!

• 
  Wojtek (Voytek) Bereza (@voytekbereza) reported 26 minutes ago

  @HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...

• 
  MilkmanHero (@MilkmanHero) reported 26 minutes ago

  Ah @HostGator broke all my websites, I know they're fire fighting to patch security which is fair enough and I've been patient hoping it'll resolve itself, it hasn't. Really grating is @HGSupport making up absolute nonsense and blaming all my sites being broken on "malware" 🙄🥱

• 
  Shailesh B Shah Sapan (@shaileshbshah99) reported 29 minutes ago

  @BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...

• 
  HostGator Support (@HGSupport) reported 34 minutes ago

  @academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 35 minutes ago

  @HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.