Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Cuauhtémoc, CDMX 2
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • moseskinuthia18 moses kinuthia (@moseskinuthia18) reported

    @HostGator Your support is horrible and one can hardly get a conclusive answer and you do shift deadlines , my very good friend asked for a refund in eaet January and they said it will be done in 7-10 business days and after they did not refund they started saying they are escalating it

  • trenavstubbs Trena V. Stubbs (@trenavstubbs) reported

    @HostGator My sites hosted with you have been randomly give error messages for weeks now. Is something going on that you can’t fix?

  • SJezek Sarah Jezek (@SJezek) reported from Montréal, Québec

    @mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.

  • orangecomma Denis Warburton (@orangecomma) reported

    @HGSupport Is anyone there anymore??? FTP is still broken... and it’s not because of any disk space issues on MY end. I need someone who can actually help, and the last support person I waited an hour for wasn’t that. Really wish you all hadn’t gotten rid of tickets....

  • XaviNoWoke Xavi Fiu Fiu™ (@XaviNoWoke) reported

    HOSTGATOR @HGSupport If you are not going to give me the service for which I paid, then return the money

  • valenzze Jorge Valencia (@valenzze) reported

    Hey @HostGator more than 24 hours and your team dont fix my ticket, this is unacceptable. 😩

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator Basically you told me that I could continue to experience this issue for possibly 48 hours.. Thats not support, thats a cop out. I needed this issue resolved 7 hours ago, we have a business that does not have email currently.. Who pays for their lost revenue?

  • XaviNoWoke Xavi Fiu Fiu™ (@XaviNoWoke) reported

    HOSTGATOR @HostGator If you are not going to give me the service for which I paid, then return the money

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    Ok @HostGator @HGSupport never had rude responses from anyone before. Drake just sent a real nasty one. Don't know what is going on.

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator My Cpanel has been down for going on 7 hours now.. You have escalated the issue but literally everything is down.. When can I expect a resolution, I have dm'd, online chat, phoned.. I need some help here, its on your end we need it fixed

  • Stone007 Stone Stafford (@Stone007) reported

    @HostGator what’s going on over there? Why do I keep getting errors on receiving and sending emails. I have Gmail, Yahoo and AOL accounts and none of them are failing. Only my 3 HostGator accounts. @HGSupport

  • t4bacademy Teaching 4 Business (@t4bacademy) reported

    @HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    @HGSupport @HostGator But again, what's the difference between them? I have NEVER had this kind of exchange in my entire history with HostGator. Ever. Is this Drake again?

  • DoubtNQuestion Progressively Disgusted Elizabeth (@DoubtNQuestion) reported

    @HGSupport If it's so crucial why does your dept make such gross errors? It's not a virtual or prepaid card. It's a physical American Express card. How can I work with the incompetence when I don't feel comfortable disclosing more info to a Co. that can't get something that basic right?

  • digitizeinfosys Digitize Info System (@digitizeinfosys) reported

    @HostGator @HGSupport This is 3rd day I am trying to renew my domain and I have no options loading. Your team is really working behind the issue? #hostgator #support

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