Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Infotech (@infotechcr) reported@HostGator We need Hostgator to be honest... what was the issue about during this week events?
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Craig (@happycraig) reportedStay away from #hostgator My VPS has been down six times over the past five months due to @HostGator performing a data center migration. Down 12 hours last Saturday, down 4 hours so far today. Terrible communication and they don't follow their own timeline. I'm losing customers
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Volkan Ersan (@VolkanErsan) reportedYour chat support doesn't work on Chrome guys. Forever 5 min wait time then window crashes @HostGator
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Kalin Schmoldt (@kalinschmoldt) reported@HGSupport My VPS has been offline more than 2 days. Support just says "wait 2 hours" over and over. Zero communication from @HostGator.
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Kalin Schmoldt (@kalinschmoldt) reported@HGSupport this is an honest question, but how long do you recommend I let my sites be down before I should switch hosts? What would you do?
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Joseph Martinelli (@dmv_tradesmen) reported@HGSupport An hour has passed and no tech support has been provided? Help?
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Jess 💙♍️ (@jvssica__) reported@HGSupport my website is down how long until this is fixed? Unacceptable
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Craig (@happycraig) reported@HGSupport Thanks I'll do that. My VPS account has currently been down over 24 hours. It was down 12 hours last Saturday and down another four times before that. No help from tech support. Considering #HostGator for their website? Go elsewhere. They don't care about you.
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Maria Gaian (@WildlyAutistic) reported@skystracloud It's been about 3 months and so far I'm finding them really good. Hostgator are just a joke these days. They seem to get hacked every other day. Greengeeks are responsive if you have any issues and we've not experienced any downtime. My loading time for my site is excellent too
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Joseph Martinelli (@dmv_tradesmen) reported@HGSupport @happycraig Just seen all my Wordpress sites are down
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The Hosting Heroes (@Hosting_Heroes) reported@platinummind @foldfm @HostGator HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM us for a 90 day no obligation trial.
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give them the cubes 🏴 (@yunhomatata_) reported@HostGator why so long to respond. Please help, I need to get back online asap
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Craig (@happycraig) reported@HostGator VPS has been down 24 hours now. Tech support cannot tell me why. HostGator is effectively killing my business. Sixth time my accounts have gone down.
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PerOla Hammar 陈家悦 (@perolahammar) reported@HGSupport Yes. That way worked. I have been online with the chat support for about 45 minutes now. Thanks.
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Joseph Martinelli (@dmv_tradesmen) reportedTech support is a 35-40 min wait. My media team is waiting, As of now they haven’t received a call back! @HGSupport