Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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devourer snowbank
(@devoursnowbank) reported
@HostGator what is the issue with pages you host & your servers being so shockingly slow #snailweb #hosting
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Once Upon A Time ...
(@storyexperiment) reported
@CodeGuard I’m so frustrated with your service. My website isn’t backing up and the reason is to request a CODEGUARD resource sync for your support But there is no way to talk to you because it’s through Hostgator
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Kiwami Livingston
(@kiwami) reported
Dear @HostGator your customer service rep is playing silent in hopes that I'll hang up lol .. c'mon guys
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Kevin H. ♠
(@kevola) reported
@HGSupport I have an open ticket with you now going on for 3 days regarding 2 issues. Calls to support only result in apologies and "it is with our administrative/escalation team". I get no feedback, just lip service. Very poor customer service!
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Kaneda
(@ikiru) reported
can you help me with the support ticket 309203 in Hostgator MX there is no answer @HGSupport @HostGator
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Juan Sanson, Jr.
(@juansansonjr) reported
@HGSupport Wait, aren't you support?
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Greer
(@Greermose) reported
@HostGator is the worst company I have ever worked with. Do not use Hostgator- it is a scam. The customer support is awful. I have tried canceling my account multiple times and they are still charging me $80+ each month.
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Victor
(@blevons) reported
@HostGator Worst customer support. Cannot access email and call your support. Says on windows server and needs to get support via email only. Ask for supervisor and never ending hold. VERY BAD!!!!
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Venkat
(@techvenkat) reported
@HGSupport I have an issue with making payment. Can you please DM me so I send more details?
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HostGator India
(@hostgatorindia) reported
@busyrabbit_ @HGSupport @HostGator (2/2) The website is resolving but there are some coding issues that need to be checked with your developer. Our team has updated your case ID 39787417 with these details. Please get in touch with them if you have any more queries.
-
Nosnas Marketing
(@NosnasMarketing) reported
@HostGator @Diloeningles There was one yesterday for us and clients site. What's disturbing is that Hostgator denies it. Not a good thing for us. Just believe us. Support checked site to confirm outage, but site was already back online and working. Like they did not believe what I had encountered.
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Juan Sanson, Jr.
(@juansansonjr) reported
from
Lacey, Washington
@HGSupport Why a case number, by the time it's seen the site comes back up? Same as last time. 2x so far this month. Really frustrating. Then support comes back we see no issues. #webhosting
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Juan Sanson, Jr.
(@juansansonjr) reported
from
Lacey, Washington
@HGSupport I am fine here at the moment. Not sure what can be done now. The site is back up. Support last time mentioned the logs showed no loss. Pretty much saying not a @HostGator problem. Probably the same again.😡
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Julie Kubiak
(@JulieKubiak) reported
@SiteLock Want to amend 4 URL’s I have Sitelock on. @HGSupport said I need to purchase new SiteLock for new domains, cancel previous plans & there will be no refund. I purchased 4 plans for 3 years in January 2022; not quite 3 months ago. This is shocking 😡
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Juan Sanson, Jr.
(@juansansonjr) reported
from
Lacey, Washington
@HGSupport Oh and sites are still down.⛔😡