Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Diego Taube
(@diegotaube) reported
@HGSupport your support is a joke! After 2 full working days the problem is still there. I cannot send/receive emails. Once I login to the control panel i cannot access to the email accounts. The answer that i got is that filters blocking my outgoing mails.
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Trista Lauritsen
(@viva_trista) reported
@HGSupport what is happening with my VPS server? Cannot login to cpanel or whm. Please advise.
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Dead
(@DeadMan_DDProds) reported
@HGSupport I can't access the Customer Portal, and the Live Chat support just loads forever
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Diane Patterson
(@DianePatterson) reported
Seriously, wtf, @HostGator? You forgot to renew your certificates?
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Piyush Patel
(@shreekailash) reported
@kinsta Same site was working perfectly on hostgator dedicated server. so How it is plugin issues?
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Sandry
(@ScottSandry) reported
@HostGator Almost 48 hours of my site being down. Not a good look. Went to sleep w it working fine, wake up to blank screen. You want to charge me $25 for a restore of something I didnt brake. Your chat always says "5 min" but takes 20-60 min for someone to enter. Case 43267537.
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BradLee Aniston Pitt
(@BradLeeMe) reported
from
Manhattan, Kansas
@elonmusk is the biggest liar I’ve ever met in my life. He never worked @HostGator and apparently he did know how to use the @Apple computers floppy disk software.
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Sebastian Perez 🇦🇷
(@seboraid) reported
@HGSupport I contacted 10 times you to solve a SSL issue from a client account. The result is that tell me to wait 2hs or you close the chat. Still waiting that you solve this issue and my client is claiming me for solutions
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Christian Reed
(@ReedChristian) reported
@HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show
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Matt Weik
(@weikfitness) reported
@DianePatterson @HostGator I’m having the same issue!
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ShanethaTechnologies
(@ShanethaTech) reported
@HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.
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Trista Lauritsen
(@viva_trista) reported
@HGSupport thanks - chat support was able to assist and fix
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tiff setzler
(@yourmomeatsmayo) reported
I keep telling myself I am going to switch from @HostGator, & I don't. Today was the last straw. My site has been down, I've been troubleshooting, found the issue, & stated the issue & their team is "oh let me delete files & plugins".... Why is the @hostgator team misogynistic?
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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Rolando Gómez
(@rolandogomez) reported
@NewfoldDigital pls check ur DM. I remember when @HostGator started in FL then moved to Houston. Tech support fixed your problem over the phone at the actual data center while you waited. Today it takes over a week & they still can't get it right. #hosting
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