Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ShehuAwwal Shehu Awwal (@ShehuAwwal) reported

    @ArewaParrot @HostGator Has the domain expired? I dont see any reasons for them to take down your domain unless may be it has to do with hosting, Why not get a VPS with digitalocean And if you’re looking for a shared hosting, I would recommend ifastnet which I have been using for like 6years.

  • MichaelSosonkin Michael Sosonkin (@MichaelSosonkin) reported

    @HGSupport 35469258, 35462341 We sorta checking our emails too often. So they 'suspended' whole hosting account. Websites down (15 of them) and emails down (33). WELL DOWN!!!

  • omkarnathnandi omkar nath nandi (@omkarnathnandi) reported

    @HostGator Your Indian Counterpart @hostgatorindia Have done a fraud of INR 68,000 with us. Can we expect any help from you, we are alerting all Indian bank, payment processors, ministry of consumer affairs @jagograhakjago If no help is received we will approach Court for this.

  • dober4am Dober (@dober4am) reported

    @HostGator website down?

  • omkarnathnandi omkar nath nandi (@omkarnathnandi) reported

    @hostgatorindia I have stayed with you from 2012 but due to insensitive price increase with poor support and bad quality infrastructure i am now at the edge completely leaving hostgator. Will you suggest direct dedicated server/vps for a site with 2k monthly visitors? thats whats forced on me..

  • amankhanna22 aman khanna (@amankhanna22) reported

    @HostGator @hostgatorindia i have been your customer for a while now. your retention team has no empathy, forget empathy, they are rude. time to say bye bye ? should i move to a new hosting plan? 9811612412 pls call

  • michaelcbrown Mr. Brown (@michaelcbrown) reported

    @HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info sn current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?

  • michaelcbrown Mr. Brown (@michaelcbrown) reported

    @HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info is current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?

  • ksholloman Kevin Holloman (@ksholloman) reported

    @HGSupport Thanks. I have 63 websites, actually. Across 10 or so hosts. So, I feel fairly qualified to know if it’s hosting, or another factor causing the slow load times.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @omkarnathnandi @jagograhakjago @HostGator Hi Omkar, we're looking into your issue and shall get back to you.

  • alkindi20071 Alkindi (@alkindi20071) reported

    @HostGator You are hosting my website which is off and do not know why. your support channels are closed. Your live chat is off You do not have an email to contact you

  • omkarnathnandi omkar nath nandi (@omkarnathnandi) reported

    @hostgatorindia I am worried whether I will ever get the refund of Rs 68,000 from @HostGator, please refund @hostgatorindia and end this painful journey with your company. Yesterday I just could not believe your support staff is asking me how to upload MySQL files in PhpMyAdmin, it’s horrific.

  • CathyKWeb CathyK (@CathyKWeb) reported

    My reseller account had been with HostGator and their support was great. I just couldn’t justify renewing with them, even tho they just fixed any problem I had. There’s nobody to call for help now, only the internet & stress over 100s of details 🤯. #aws #lightsail #webhosting

  • omkarnathnandi omkar nath nandi (@omkarnathnandi) reported

    @hostgatorindia #india Be Aware Of Faud Hosting Company Hostgator India, they cheated me of Rs 68,000, they can do the same with you today #fraud #fraudbusiness I was their 10 years old customer still they looted my money happily, See customers reviews before buying @HostGator

  • ArewaParrot Zainab 💍 (@ArewaParrot) reported

    to pay again to restore your files. I have never seen any fraudulent hosting company compared to @HGSupport before. This is ridiculous. The support team disappears the moment you start asking questions. Over 5 domains have been suspended without any reason. I have over 23 domains

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