Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator
(@HostGator) reported
@mrliambi @HGSupport We are aware of an issue that is preventing customers from viewing their websites, email & login into their control panel. Our teams are engaged and working to ensure resolution. We do apologize, and appreciate your patience while we work on this issue.
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Mike Comeau
(@MikeComeau) reported
@HGSupport @pcmag @TechTarget My dedicated server is down and after 25 minutes on the phone I'm being told that it will take 24 - 72 hours to fix. This is not what I expect when I am paying $2500+ for Managed Hosting...
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BassResource.com
(@bassresourcecom) reported
@HGSupport @swedub Same here. The issue started about 12 hours ago on my dedicated server. Chat support is down, phone support just hangs up. This is insane. I want a refund for this month.
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Brian 💬
(@ezas123) reported
😩- @HostGator Last straw over the last 24 hrs. I have to move business elsewhere. I have a VPS server that completely made my website go offline. This is really bad business. Your support is completely not synced. I was promised disk usage increase. Nothing. I can’t restore.
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Rtenzo🌸
(@Rtenzo) reported
The web host for my site, Hostgator, is currently having issues on their end. As a result, my site is either gonna be super slow or inaccessible until they fix whatever is going on with them. And I don't know how long that'll take. Sorry guys ☹🙏
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macdaddys info
(@macdaddys_info) reported
@HGSupport @argentorp Emails are down again this morning? Second morning in a row… hopefully this gets resolved soon. Any information on this @HGSupport ? Thx
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WWWeb
(@maedizon168) reported
@HostGator @HGSupport Dedicated server is so slow. What’s happening?
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Casey
(@casey_nyc11) reported
@HostGator multiple sites in the server are going down since last night. What’s going on?
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Brian 💬
(@ezas123) reported
Customer a long time with @HostGator and their support is totally dropping the ball the last 3 days my site has been offline . Two years worth of work totally lost. Can't believe they haven't escalated my concerns and gotten me a solution. Seems like they're hiding something.
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HostGator
(@HostGator) reported
@coffee_n_curses @HGSupport Hello, we are very sorry that his issue is ongoing. Our Admin Team is actively engaged and working to fix the issue. We are very sorry for the delay and appreciate your patience.
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Letícia Rocha
(@msLeticiaRocha) reported
@HostGator @HGSupport server is down?.. i can't access cpanel, chat support or more services. What’s happening?
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macdaddys info
(@macdaddys_info) reported
@HGSupport Sent you one. And thx for the communication. Figured I wasn’t alone, and others would like to know it is down before they start chasing their tail trying to fix it on their end… thank you 🙏
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
@HGSupport @HostGator My site is still down…. Any update?
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Kaushal
(@kaushalwp) reported
@HostGator still facing issues for hosting. Can't login to support portal.. This is too much
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Rob
(@rodrigoarancibi) reported
@mrliambi @HGSupport @HostGator I have the same problem :'(