Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ivanJespitia Ivan Javier Espitia (@ivanJespitia) reported

    @HGSupport @ReedChristian @HostGator hi! where is the chat? i need support and i can't find it!

  • ChrisOTRN Chris Sutton, RN, OTR/L (@ChrisOTRN) reported

    @HostGator @HGSupport my site has been down since last night due to expired SSL. Called 7 hours ago and checked on status 3 times. Response: “you will be up and running in no time.” No real update or estimated time. I really expected better.

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    Is anyone having a problem with HostGator service today? I am really disappointed in @HGSupport right now.

  • Rahul_rana07 Rahul rana (@Rahul_rana07) reported

    @HostGator What sorry your all commitment failed..I lost my 20+ customer jist your third class service and your support

  • JulicePerpetual Julice Perpetual (@JulicePerpetual) reported

    @HGSupport RE: Case ID: 16140265: deny access code placed in htaccess by hostgator admins It's now nearly 30 hours without a fix

  • 365Pathway Pathway 365 (@365Pathway) reported

    @CryptoPech @HostGator We're having the same issue. Have they resolved your problems ?

  • dantediakos Danté Diákos Fillyau (@dantediakos) reported

    @HostGator @HGSupport after 15 plus years of being a constant client it’s time for my companies to leave. I’ve had more issues with this vps then law should allow. Aftern Memorial Day you will be refunding all my money.

  • LGBImpeachBiden LetsGoBrandon (@LGBImpeachBiden) reported

    @HostGator you're tech support sucks, you all should have never singed a contract with newfold, their agents are as dumb as rocks that cant do anything beyond reset a password and try to upsell. Go back to inhouse techs taking chats and calls!

  • Dufflebag_Bo The Man The Myth The Legend 🇳🇬 (@Dufflebag_Bo) reported

    @HostGator My websites consistently go off or do not load with your servers!! I’ve called multiple times and will be put on hold for up to a hour speaking to someone for 1 minute then told to they will get a specialist on the line which they never do! Someone needs to help

  • madeyudana Made Yudana (@madeyudana) reported

    @HGSupport our VPS server was down since morning and this not first time - your support team so slow

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HGSupport @ivanJespitia @HostGator Can't get a ticket if we're holding for support

  • BuzzTravelBlog Buzzin’ Around the World (@BuzzTravelBlog) reported

    Thanks @HostGator for fixing my server issues and speeding up my website. Your chat agents spent hours helping me. My website went from a GT Metrix F ranking to an A ranking. Glad I use #hostgator. @HGSupport

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HostGator @HGSupport The last 6 months have been a nightmare using your servers. I've been told so many stories about why they don't work, all untrue and never been fixed. This is just an awful way to treat customers

  • Dufflebag_Bo The Man The Myth The Legend 🇳🇬 (@Dufflebag_Bo) reported

    @HGSupport My websites consistently go off or do not load with your servers!! I’ve called multiple times and will be put on hold for up to a hour speaking to someone for 1 minute then told to they will get a specialist on the line which they never do! Someone needs to help

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    Ok @HGSupport I tell your helper I installed a rate limit and how to get around it and he runs from the chat. HostGator is really acting bad.

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