Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • manuelaisazai MI (@manuelaisazai) reported

    @H0rnsby_ @HostGator We have the same problem!, no solution yet; we have lost sales and customers

  • SeamanPandita Pandita (@SeamanPandita) reported

    @HGSupport Your chat support no longer works - loads for infinity with no end in sight. Is this the only support contact? If so I need to talk to someone about security issues and vulnerabilities.

  • DrPhreakman Dr Phreakman (@DrPhreakman) reported

    @HGSupport Why are you holding my domain hostage? I requested a transfer Nov 6th, was told it would happen Nov 11, new registrar is awaiting HostGator’s final approval and no one will help me. Chatting in, called in, both told me that the timeframe is not 5 days but 7!

  • H0rnsby_ h0rnsby (@H0rnsby_) reported

    @HostGator Our entire server has been down for over a day. No help from support, they just keep saying they'll email us when it's fixed. No explanation. We do a lot of business with you and recommend you to clients. Definitely will be switching.

  • gaurav_raos Gaurav Suresh Rao (@gaurav_raos) reported

    @HostGator Why are your sites so slow?

  • AttorneyDiaz Dario D. Diaz (@AttorneyDiaz) reported

    @hgsupport Who's bag do I have to butter to get my outgoing email working? 4 weeks and 10 support sessions and my outgoing email is a dice roll. Maybe it shows up, maybe it doesn't. email roulette must be a thing @HostGator

  • dmv_tradesmen Joseph Martinelli (@dmv_tradesmen) reported

    @HGSupport An hour has passed and no tech support has been provided? Help?

  • turqnet Graham Talbot (@turqnet) reported

    @isobel_b @writerlane @HostGator This issue continues for my clients. What will it take to get this finally fixed? It is an embarrassment and I will potentially lose my biggest client if this isn't resolved asap.

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HostGator Totally beside myself that you feel 24 response time is acceptable when a site is down

  • srihari147 Hari (@srihari147) reported

    @HostGator I’m trying to reach through call .The customer service number are not working now .please let me know do really care about customer.

  • srihari147 Hari (@srihari147) reported

    @HostGator wrost experience,Customer service is too slow they are not resolving my problem since 4 days .

  • carolmoore1776 Carol Moore (@carolmoore1776) reported

    anyone know why @Hostgator #Hostgator billed me 2 weeks before they said they would and I can't find similar billing #s on their account. are they hacked? their phone support useless.

  • mervesayin_ Merve Sayın (@mervesayin_) reported

    @HGSupport My website doesn't work and I lost so many customers. Because of SSL Certificate. Even though I paid SSL Hostgator is responsible for this situation. Even though I asked for the support they did nothing because I don't give them a security pin!

  • CEOConsultants LOUIS (@CEOConsultants) reported

    @HostGator @HGSupport is it acceptable for a dedicated server to be down an entire week? #Hostgator #TerribleHosting #BadCustomerService

  • yunhomatata_ give them the cubes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@yunhomatata_) reported

    @HostGator why so long to respond. Please help, I need to get back online asap

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