Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sorocaba, SP | 1 |
| Paraguaçu Paulista, SP | 1 |
| Mérida, YUC | 1 |
| Brasília, DF | 1 |
| Gloversville, NY | 1 |
| São Paulo, SP | 1 |
| Cachoeiro de Itapemirim, ES | 1 |
| São João de Meriti, RJ | 2 |
| Pelotas, RS | 1 |
| São Caetano do Sul, SP | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Rio de Janeiro, RJ | 1 |
| Benito Juarez, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Aguascalientes, AGU | 1 |
| Bogotá, Bogota D.C. | 1 |
| St. Petersburg, FL | 1 |
| San José, San José | 1 |
| Panamá, Panamá | 2 |
| Peacehaven, England | 1 |
| Balneário Piçarras, SC | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Iztapalapa, CDMX | 1 |
| Tepic, NAY | 1 |
| Texcoco de Mora, MEX | 1 |
| Iquique, I Región | 1 |
| Cardiff, Wales | 1 |
| Santiago, Santiago Metropolitan | 1 |
| San Miguel de Allende, GUA | 1 |
| Santa Clara, CA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Charles Cary (@SirCharlesCary) reported@HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?
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Hephzibah Magazine TV (@Gabbybooks82) reported@HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose
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Vella Gyaani (@vella_gyaani) reportedGenuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?
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Noise Return (@NoiseReturn) reported@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.
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Brian Modansky (@BrianModansky) reportedLater on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training
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Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reportedAnd then @hostgator does this thing where they pretend to fix the problem, @newfoldDigital- but they send you to a tech person who can’t fix it I spent hours on the phone — something about optimizing the site. Clearly … not the answer. Let’s not forget when the tech people pick up the phone to clock in and ignore you for an hour… who the heck runs Newfold Digital
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Mrchispa (@Mrchispa8) reported@HostGator My customer ID: 177279284
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Karen Lakeman (@KarenLakeman) reportedterrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
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Infogate (@infogatecl) reported@HostGator We don’t need to talk with a 🤖 we need server working well and reboot our website! Awful service! #hostgatorisbad
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Chris (@ccpharrell) reportedI don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...
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Faizan Shaikh (@FaizanS1996) reported@DanMicovic @HGSupport @HostGator That’s rough, 2 weeks with no access is unacceptable, especially for email and client sites. You may want to start looking at alternatives like Fresh Roasted Hosting. Their support is much more responsive, and the uptime has been solid in my experience.
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Kishor K Sukumar (@kishorksukumar) reported@HostGator @HGSupport my server has been down for 6 Day now the thing is your team locked out the server ports due recent cpanel issue, but till now I didn't get any followup or solution from your team they tell me to wait for 24-48 hr everyday and then give no reply
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.
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David Abram 🐊 (@devabram) reported@lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.
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HostGator Support (@HGSupport) reported@DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.
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