Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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School Reading List
(@SchoolReading) reported
Our website is currently down due to a server issue with @hostgator . We’re working on resolving it now. Should be back up and working tomorrow hopefully.
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Natalia Temple (NewForestSafari)
(@natalia_temple) reported
@HostGator @HGSupport My server is acting from past 12 hours. I have contacted your support multiple times but they even refuse to acknowledge the problem. #hostgator is down.
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Ryan Jones
(@RyanJones) reported
@HGSupport You've looked into it 3 times, you keep saying "maintenance is still ongoing" that's why I'm taking this public. Cuz your support has no idea what's going on.
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SetraHost
(@SetraHosting) reported
@imnotkatt Happy it's going better for you! They must've put you on a better server which is good to hear, but when they do face downtime issues within their datacenter, it effects both HostGator and bluehost customers.
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Faisal Web developer
(@faisal7moud) reported
@HGSupport my vps over 10 hours down !!! Hostgator very bad experience
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Sandra
(@msqinc) reported
@HGSupport i have 2 sites on one account that are both down. Are your servers down again?
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glazinghelp.com
(@glazinghelp) reported
@SchoolReading @HostGator are you still down or has it been fixed yet, we are experiencing the same
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Customercrusader
(@Customercrusad1) reported
@HGSupport Website remains down,the excuse given by support team is data centre migration ? Almost a week now?
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glazinghelp.com
(@glazinghelp) reported
@SchoolReading @HostGator I have contacted hostgator via the online chat and have been informed that they are currently migrating servers so they will be down and should be up and running soon.
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Ryan Jones
(@RyanJones) reported
So @HostGator emailed me saying my sites would be down for 30 min to 1 hour for a data center migration. It's been over 13 hours now and they say it could be another 24 hours.
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Big Rock Graphics
(@BigRockGraphics) reported
@HGSupport Our VPS has now been down for over 8 hours, not the expected 4 hours maximum. What will @HostGator be doing to correct this immediately?
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DigitalBookSpot.com
(@DigitalBookSpot) reported
@RyanJones @HostGator 27 hours for us and they just pushed it back another 6 hours- this is insanity after they said it might be down for only 30 minutes in the notification email.
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John Besedic
(@jbesedic) reported
@HostGator @HGSupport notified that my vps account was going through a migration process. It was suppose to be offine between 5-30min. Well over 10 hours and I'm still down. Customer server keeps hanging up on me. Don't use them
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Jonathon Cunningham
(@Jon_Cunningham) reported
@RyanJones @HostGator That sucks. I haven’t used Host Gator in forever but they were always good for me back in the day. Hopefully they can get that fixed.
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Iain Muir
(@myscotlandtoday) reported
@HGSupport OK, thanks for responding so quickly. It seems to be back up. I just had a Jetpack Alert to tell me it had gone down.