Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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nameandmark.com
(@nameandmark) reported
@HostGator been with you 11 years + & we are so close to leaving. Your chat support is a mess..either lies or don't understand English & getting to people who know is almost impossible. What happened to your great service? Disappointed.
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Abol Ger
(@ger_abol) reported
@HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money
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mdgrkb
(@mdgrkb) reported
@HostGator So after waiting 15 minutes more, 35 minutes total, being number 1 in queue, the chat window said it disconnected and showed a Reconnect button. It reconnected... but put me back in position 11. A real disaster. The Latin American support team for HostGator is damaging the brand
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ChannelForbus
(@channelforbus) reported
Until these damn companies stop calling me due to your lack of security and urgency in this matter I’ll be uploading every call I get and tagging @hostgator to show y’all what kinds bullshit I’ve had to deal with
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on login-grnst[.]com #hostgator
-
cho
(@chonkarimbi) reported
@HGSupport Is there an issue, I have been trying to get customer support for over 2 days now in vain, it used to be instant
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Thunder Moon Studio 💗💜💙
(@ThunderMoonArt) reported
@HGSupport I've been on hold w/support for 35 minutes and counting. Nothing happens when I click your live chat link. The chatbot is sending me articles I've already read. I need to talk to a person. Is there anyone around who can help? Your hours say 7AM-12AM--is that accurate?
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Sam...Sam......Sam......
(@QqqToad) reported
@HGSupport I just bought a Hostgator Wordpress account and It's not working. I keep getting a 'There has been a critical error on this website'. When I click the 'Start Live Chat' button that's not working either. Starting to get a bit frustrated.
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Durgesh Pratap
(@thejdguru) reported
5 Worst Hosting Providers For Wordpress Websites (Slow & Buggy) ❌ 1. Hostgator 2. Bluehost 3. Godaddy 4. Dreamhost 5. InMotion Instead use these best hosting providers ✅ 1. Kinsta (Bit Pricey) 2. Siteground 3. Hostinger (Cheap) 4. A2Hosting
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socialdesigner
(@socialdesigner) reported
@moorephoto @mediatemple @GoDaddy Did you ever get help? I noticed your site is down. I've never seen so many webhost problems. I'm still having email problems after 10 days! I'm jumping ship. Going to HostGator. Thank God I took most clients off MT last year. A client already fired me bc of horrible service.
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Hugo Molina
(@hugomolinasa) reported
@HGSupport hostgator your chat don`t work and i have a problem with my domain: my site not connect
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
OK @HGSupport problem is back. Check DM, please.
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Stephen Charles 🇻🇮 🤙🏿🎱💻
(@stephenvcharles) reported
Who do you recommend for Hosting besides @HostGator? My site is down multiple times in an hour and Jetpack notifications are constant. What's going on??? Switch me to a different server or something. Can't ever reach support. This is a bad look. #hostgator
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Natalie 😷
(@HFandHomework) reported
@BalconyMR @HGSupport The agent I dealt with was patronizing and condescending, and claimed no supervisors were available. Requested a callback from a supervisor, but I seriously doubt that request was made. @hostgator I am DEEPLY disappointed with the quality of your front-line support.
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top20webhosting
(@top20webhostin1) reported
@ri_eg98 Error while ordering, better try someone reliable take a look at @rshosting hosting provider since 2002. Will offer customer support 24x7. Hostgator livechat customer support is limited.