Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HGSupport @HostGator But again, what's the difference between them? I have NEVER had this kind of exchange in my entire history with HostGator. Ever. Is this Drake again?
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moses kinuthia
(@moseskinuthia18) reported
@HostGator A simple refund and you keep shifting goals I would highly advise people to pay with prepaid debit so as to avoid your poor support game
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Sarah Jezek
(@SJezek) reported
from
Montréal, Québec
@mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.
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Band Bajaate Raho (BBR)
(@BandBajaateRaho) reported
@BlendinIndore @HostGator Please look into this issue.. #bandBajaateRaho
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Denis Warburton
(@orangecomma) reported
@HGSupport Is anyone there anymore? FTP is still broken.....
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Robb Alexander
(@soccerra) reported
@HostGator Basically you told me that I could continue to experience this issue for possibly 48 hours.. Thats not support, thats a cop out. I needed this issue resolved 7 hours ago, we have a business that does not have email currently.. Who pays for their lost revenue?
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
HOSTGATOR @HGSupport If you are not going to give me the service for which I paid, then return the money
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Chris Desatoff
(@ChrisDesatoff) reported
THINKING OF STARTING A BLOG? 1. Ignore all that confusing Wordpress .COM vs .ORG stuff 2. Buy your domain and web hosting from a reputable hosting service like Hostgator, Godaddy or Greengeeks 3. In your Cpanel, do a one-click install of Wordpress 4. DONE #bloggingtips
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blendin indore
(@BlendinIndore) reported
@hostgatorindia @HGSupport Yes I have registered the complaint & received the case I’d just 2 days back but issues we are facing is 1 month old my case id : 46159967 , pls look into it & proceed with refund process as your services & solution don’t even last more than a hour properly & frustrating support
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on help-mygov-au[.]com #hostgator
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vrishal
(@vrish71) reported
@HGSupport very frustrated with Hostgator support. It’s been 72 hrs and 4 calls each lasting more than an hour with support team to reactivate the SSL certificate of my website that is hosted by hostgator. They are having issues and cannot resolve.
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moses kinuthia
(@moseskinuthia18) reported
@HostGator Your support is horrible and one can hardly get a conclusive answer and you do shift deadlines , my very good friend asked for a refund in eaet January and they said it will be done in 7-10 business days and after they did not refund they started saying they are escalating it
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
Hi @HostGator when I asked you about the characteristics of your services, responded quickly. Now that I have purchased them and I have problems, do not attend me.
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
HOSTGATOR @HostGator If you are not going to give me the service for which I paid, then return the money
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