Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dougie Kelly
(@Fankle) reported
@MichelleOwen7 I was sorry to read that you are still having issues from the after effects of HG. I hope you are as well as possible. I sent a small donation to Tommy's, but should I have sent it to hgsupport instead?
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Baconpancake
(@Baconpa29631251) reported
@HostGator great customer support, ask a question they disconnect. Been with yall for years. #byebye Switching to @DreamHost today. Jump ship today to avoid the BS tomorrow.
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Ssh Just Buy
(@Ssh_Just_Buy) reported
Never buy Domain with @HostGator. If you don't buy privacy for extra $10 (which is $3-4 on others), right after, your phone will get 10-30 calls everyday from call centers who offers you web services, while @HGSupport hang-up on your face.
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Juan José Ruiz
(@jjrruiz) reported
@HostGator #phishing on your servers, which was reported on November 21, is still active: .pe.novadigio .com/ .pe.novadigio .com/login Peruvian proxy + Android device are required or it redirects to the official site Please remove it
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Owusu Kwabs
(@capello_007) reported
@MiaMoeX @HGSupport It's been bad. They said they are working on it.
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days ago. Bad support.
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Nezumi Ronin
(@NezumiRonin) reported
@Benitez2Ines @HostGator Me too!!! same problem!
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AzDocMur1
(@AzDocMur1) reported
@HGSupport thanks, that site is fine. I'm trying to update 60 different websites and for some reason I keep getting ftp failed errors, but after 10 mins they clear, so am going to work with that. Thanks, but dms are a pain and getting to support by phone is as well. Have a great one!
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days. Bad support. And the worst thing is that sometimes the chat does not work well and they have to be started again. They also don't have a ticket system.
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Ssh Just Buy
(@Ssh_Just_Buy) reported
@HGSupport @HostGator Just stop using crap companies (3rd parties) to register domains, because you can not solve a problem you do not own.
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ines benitez
(@Benitez2Ines) reported
@HGSupport I'm still waiting for a week for my problem to be solved
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
Seriously, is it just me, or is @HostGator's tech support incredibly bad? It's taken an hour on live chat for them to finally say there's a system error on their side, I ask when will it be fixed, and I was given an auto response and then the operator "left". WTAF???
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Owusu Kwabs
(@capello_007) reported
Why is @hostgator not fixing their email delivery issues on shared host. This is very frustrating
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Goddess Candika
(@GoddessCandika) reported
Does anyone have any good hosting recommendations? I am up to here with Hostgator - their support is just a big pile of 💩these days
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Melissa 🌳🌎 👷♀️🐲🗡
(@MiaMoeX) reported
@HGSupport @capello_007 Down for me too.