Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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David Madison
(@knavethemage) reported
With the financial difficulty concerning Hostgator out of the way - charging me every year about $100+ for a service they no longer provided me... I'm able to focus on my Wix website I started building several years ago; but walked away from when I turned to WordPress&Hostgator
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator Ha! As if the problem is your phone carrier! It’s just that, as always, you want any excuse to avoid providing support to your (diminishing number of) customers. Host gator is a joke.
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Samuel Lee
(@AerisLee669) reported
@HostGator Move your site. Save yourself the stress of thinking they’ll fix anything. Hostgator used to be very good. Now they just milk cash while they can.
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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Phil Karn
(@ka9q) reported
@GalileoSats @ea4gpz @CillianGNSS Hostgator is falling down on the job. They're running SSH 5.3 with insecure signature algorithms that have been removed by default from the current version is 8.2. Very annoying. And all of my website files are missing.
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Ankit Sharma
(@AnkitSh76072709) reported
@HGSupport Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport, #LooserHostgator
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David B. Goldstein
(@davidbenj) reported
@HGSupport I do not have a case number. I cannot communicate with anyone there other than through Twitter. I am so extremely frustrated that I can’t get my issues fixed and can’t communicate with you. I’ve sent a private message with my phone number on maybe you can call me.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Just contacted HostGator. It's not just Onionfarms, it is all customer websites being affected. Their engineers are working to resolve the issue. Onionfarms has not been taken down.
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David B. Goldstein
(@davidbenj) reported
Let's just recap. My emails to @HostGator can't get through. Emails from them don't get to me. I just called support and Mae couldn't hear me. Seems the only way I can contact HG is through Twitter (& they can't verify me, so it doesn't matter.)
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Ankit Sharma
(@AnkitSh76072709) reported
@HostGator Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport
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CynderHost
(@CynderHost) reported
@ghayasbst @HostGator @HGSupport We're sorry to hear that you're experiencing issues! If you're open to potentially switching, we promise that you won't have any issues like these. Plus, we can save you money + move you over for free w/ zero downtime! Can I DM you some more info?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
@UndeadHeal HostGator is having an issue with all of its customer websites not just mine. If the **** accusations are a part of the title or there is a tag then yes. But if it is just banter in the discussion then no.
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Nick Miller
(@theteacherin207) reported
looks like @hostgator and @HGSupport has struck again. My student's newspaper site has been down for 12 hours and they can't seem to figure it out. I am now on 3rd support chat while waiting on hold on the phone.
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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