Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Feroz Khan
(@zoomnclick) reported
@HGSupport Fourth outage in a week. Each support ticket I raise takes an average of 30 mins for me to get a resolution for the same issue each time. I'm done. Please let me know which team is responsible for account refunds
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Feroz Khan
(@zoomnclick) reported
@HGSupport it's not and it hasn't been an individual customer issue. If you look at all the previous instances, it's been EXIM server issues on your side
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Digital Entrepreneur
(@milanko_katic) reported
Of course, you need to be careful with howyou present your HostGator offer, as freelancing platforms won't look always look too kindly at your UPSELLS. I've got several hundred referrals over 3 years and never had issues. You just need to be SMART about it.
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Odiaka Emmanuel
(@THRIBREED) reported
SOLUTION Wait! I've got a solution to your problem. Changing your hosting company to a reliable one will save you from this mess. I can recommend some fantastic hosting companies for you (Hostgator, Interserver,.e.t.c.)
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HostGator Support
(@HGSupport) reported
@Yamaha_FZ09 Hello Yamaha, Hostgator does not sell our customers data. We're sorry to hear you're having issues with load time, please send us a DM and we'll be happy to help you with getting to the bottom of this.
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Mrs. Jones
(@antarctopod) reported
@HGSupport The chat support isn't working for me. It just "spins" This has been happening since yesterday.
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XYUandBeyond
(@daehder) reported
@HGSupport I've been trying to reach you since yesterday. I got an email saying my domain expired on the 22/3 but there was no invoice in my account to pay now my site is down HELP
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Robert Eisses
(@robeisses) reported
@HGSupport and @HostGator ... when you say respond 24-48hrs. it would be nice to actually do it. #FAIL #support
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نعمبي أسانتيوا
(@niambi0619) reported
@HGSupport What in the world have you all done?! Remember, support is 24/7 and I just called to get tech support and you're only open M-F, from 8-5? Are you kidding me?
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MK - WordPress Nomad
(@mgaak1dev) reported
@webhoststartups I rate hostgator as one of the worst webhost.
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Onwuka Tochukwu
(@Tochicreatesart) reported
from
Abuja, Federal Capital Territory
@HostGator has the best customer service and Tech Support. Resolved my wp-admin problem and were pretty nice. #wordpresswebsite #HOSTING #techie
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Nosnas Marketing
(@NosnasMarketing) reported
Update: @HGSupport addressed my concerns and under 15 minutes, domains are active. Sucks that it took longer than expected.
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bernieborges
(@bernieborges) reported
Hey @HGSupport I've been trying to resolve an issue since last Friday. No response from cases-support email. I've spoken with 4 agents. No resolution yet. What's it gonna take to resolve my issue? #custserv #customerservice #CX
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shahnawaz Kazia
(@kaziams) reported
@hostgatorindia customer care are not able to fix the issue and disconnecting the calls in between, i have faced this 3 times today. @HGSupport @HostGator
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نعمبي أسانتيوا
(@niambi0619) reported
@HGSupport Chat has never worked for me.
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