Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 54 seconds ago

  Hi @HostGator I am still in the chat and now for 23 minutes and not a single admin has come to see about my issue.

• 
  SetraHost (@SetraHost) reported 1 minute ago

  Thinking about leaving Bluehost, HostGator, or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting at lower prices. Feel free to reach out if you have any questions and we're here to help!

• 
  I REFUSE (@seanrogers8) reported 3 minutes ago

  @HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 5 minutes ago

  @HostGator Hi @HostGator I am still in the chat and now for 26 minutes and not a single admin has come to see about my issue.

• 
  HostGator (@HostGator) reported 15 minutes ago

  @betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

• 
  $ (@0xwagmit) reported 17 minutes ago

  @HGSupport Hello Hostgator support,   My site is currently suspended due to subscription expiration.   I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content.   Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data?   the live chat isnt working anymore Thank you for your assistance.

• 
  Brian Modansky (@BrianModansky) reported 17 minutes ago

  customer support and website designer to build HostGator’s employee training department while I was still doing website designer work also. We moved to Houston, TX when my buddy/boss bought a building in Houston, Tx. I ended up training over 1000 employees how to use their service and how to do chats, phone, and ticket customer service. I then taught several trainers on how to train employees and then went full time website and graphic designer for

• 
  INALEGWU (@tchaloyi) reported 18 minutes ago

  Imagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn

• 
  Rad Web Hosting (@RadWebHosting) reported 24 minutes ago

  @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

• 
  Zombyboy (@zombyboy) reported 25 minutes ago

  @HostGator @DanMicovic I've been on two chats and three calls. I did get chat transcripts, but no emails with any information at all about how long I will be waiting. Not sure how sending you my information will help. I do know that tomorrow morning I'll be talking to my boss about KnownHost and InMotion as our new host. I'm hoping you will help make migration as easy as possible.

• 
  HostGator (@HostGator) reported 26 minutes ago

  @darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.

• 
  Tapish Jain (@_tapish) reported 26 minutes ago

  @BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 27 minutes ago

  @ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.

• 
  Hussain Abeer (@hussainabeer_) reported 28 minutes ago

  Is hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.

• 
  HostGator Support (@HGSupport) reported 30 minutes ago

  @Gabbybooks82 @HostGator We understand the seriousness of this situation and want to support you promptly. Please respond to us in the DM so we can provide a verification token and share more information to help resolve this.