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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • blevons
    Victor (@blevons) reported

    @HostGator Worst customer support. Cannot access email and call your support. Says on windows server and needs to get support via email only. Ask for supervisor and never ending hold. VERY BAD!!!!

  • rajesh_pandey
    Rajesh Kumar Pandey (@rajesh_pandey) reported

    @HGSupport U hostgator guys!! how can you manage server & don't respond on sunday... No phones, no chat only selective robotic meaningless reply on mail. I have been old customer but the treatment meted out to me was unethical and insensitive...shame on them.

  • atsuilio
    Arturo L (@atsuilio) reported

    @HostGator Despite the fact I cancelled the annual subscription of my website before the deadline I was charged. Awful service!

  • juansansonjr
    Juan Sanson, Jr. (@juansansonjr) reported from Lacey, Washington

    @HGSupport Oh and sites are still down.⛔😡

  • SovrumanoBrat
    SovrumanoBRAT (@SovrumanoBrat) reported

    My agency is shut down at: Facebook Twitter Hostgator BuyMeACoffee Instagram Google YouTube TeePublic and I suspect Protonmail And My person is being denied services or compensation from: SAG (Screen Actor's Guild) FBI LAPD County Attorney State Attorney ACLU Board of... 👇

  • kevola
    Kevin H. ♠ (@kevola) reported

    @HGSupport I have an open ticket with you now going on for 3 days regarding 2 issues. Calls to support only result in apologies and "it is with our administrative/escalation team". I get no feedback, just lip service. Very poor customer service!

  • TheCurlyJenny
    🇩🇴 The Traveling Engineer🍍 (@TheCurlyJenny) reported

    @jetsetjose I've been hosting from @HostGator since day 1. Excellent customer service. My domain i bought it at @Namecheap

  • juansansonjr
    Juan Sanson, Jr. (@juansansonjr) reported from Lacey, Washington

    @HGSupport I am fine here at the moment. Not sure what can be done now. The site is back up. Support last time mentioned the logs showed no loss. Pretty much saying not a @HostGator problem. Probably the same again.😡

  • keithlaw
    keithlaw (@keithlaw) reported

    @dan_scooby @zhotster I’ve been trying to get @HGSupport to fix this for years. Never any answers.

  • Greermose
    Greer (@Greermose) reported

    @HostGator is the worst company I have ever worked with. Do not use Hostgator- it is a scam. The customer support is awful. I have tried canceling my account multiple times and they are still charging me $80+ each month.

  • ImEdward83
    Edward Johnson (@ImEdward83) reported

    @HGSupport @HostGator @hostgator your chat is never openeing.. why!! I want to make payment but unable to chat... as always.

  • ikiru
    Kaneda (@ikiru) reported

    can you help me with the support ticket 309203 in Hostgator MX there is no answer @HGSupport @HostGator

  • JackLatham94
    Jack Latham (@JackLatham94) reported

    @HGSupport I did talk to someone on livechat though my clients account that said Webp support was for dedicated servers only and since they are on a shared plan, its not available. I wanted to setup the WP Webp Express plugin but none of the image conversation libraries where supported.

  • techvenkat
    Venkat (@techvenkat) reported

    @HGSupport I have an issue with making payment. Can you please DM me so I send more details?

  • coofl4
    coofl (@coofl4) reported

    @HostGator Hey I am using your hosting service and cant reaching plesk panel and no one cares. My site is not working and i actually need no help. Only thing i need is my plesk panel but it is also not working. How many jobs hosting companies have? Plese help

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