Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Johngmosher John mosher (@Johngmosher) reported

    @hostgator Been a client for years, now I've got to talk to a guy in Asia, who is afraid to call the guy in the US to get my website back up. Any tips for loyal clients to get loyal service?

  • christinerimay Christine Rimay (@christinerimay) reported

    @HGSupport Numerous support chats/calls and 3 weeks later no one at Hostgator can fix my domain errors and get me EPP codes? I need this fixed, NOW! #badcustomerservice

  • OchanjiSamuel Samuel Ochanji (@OchanjiSamuel) reported

    @HGSupport Your support staff deleted my website files on 19th January 2022 and now I'm being charged $25 for the restoration of files. How????

  • RPP_Baseball RPP Baseball (@RPP_Baseball) reported

    Dear @HGSupport, appears that unless we make a public request nothing happens. One of our sub-domains has been down due to an SSL issue on your end for 48+ hours. May not be urgent to U but it is to the customer! Here’s the case# 38367897… THX for your attention to this matter!

  • zipview Sooraj (@zipview) reported

    @skiy7 Yes, settled for Hostgator (3-year plan) because I wanted C-Panel and phone support. Heard good things about Digital Ocean and CloudWays but was unsure how to set up and manage them.

  • RPP_Baseball RPP Baseball (@RPP_Baseball) reported

    @HGSupport Called Friday and the operator elevated it (supposedly bc they couldn’t fix it), 2 days later no one called back, no email follow-up. Zero! That’s not really good customer service. Called this morning, nothing had been done. Still waiting!

  • i_adityaagarwal Aditya (@i_adityaagarwal) reported

    Hostgator providing wrong information at the time of renewal services, this company just promised me they will get refund on renewal services in 45days if not satisfied, now not giving money back, their executives are also very rude @HostGator Dont ever take Hostgator services

  • PenaltyNetworks MaryPlane (@PenaltyNetworks) reported

    @ashref_c @HostGator expecting a response within minutes is on you, not their support.

  • rocktheshades rocktheshades (@rocktheshades) reported

    After using @hostgator I am not really impressed and will be going back to @godaddy never had any issues with them. Tomorrow starts the process!!! #godaddy #hostingissues

  • HGSupport HostGator Support (@HGSupport) reported

    @JohnSherry The agent probably meant to say to consider transferring your domain out of Registry Rocket since HostGator hasn't used that as our registrar in many years so the majority of our agents and even some management can't access it anymore. Our admins may be able to help with that!

  • srinikatta Srini Katta (@srinikatta) reported

    to renew the domain for 10 years. It has been 5 hours since I paid the renewal fee. Our domain is still not active. Customer service refuses to transfer me to domain controller/admin. They said it was with Enom. I Called Enom and they told me that Hostgator is their VIP reseller

  • VIPCLUBUK The Sports Investor (@VIPCLUBUK) reported

    @HostGator 36-hours without email. You are destroying my business and NOBODY IS AVAILABLE TO ASSIST. Shocking service 🤬🤬🤬

  • Treasurepeter Treasure (@Treasurepeter) reported

    @HostGator chat team are unprofessional, they respond to cases like machines, they don’t read to know what the problem is, they cost me to loose $587, they are so unprofessional and incompetent, please avoid hostgator

  • _illegalaliens THE IAC - Illegal Aliens Club (@_illegalaliens) reported

    @HGSupport I don't understand why are you trying to deny that your chat system works like that. Chat gets disconnected after 3 minutes due to inactivity. That's insane. Your own agents sometimes tell me "Please wait 4-5 minutes until I work on this issue". What should I do? Talk to myself?

  • OchanjiSamuel Samuel Ochanji (@OchanjiSamuel) reported

    @HostGator Your support staff deleted my website files on 19th January 2022 and now I'm being charged $25 for the restoration of files. How????

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