Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyMcGlashing Danny McGlashing 🇺🇦 (@DannyMcGlashing) reported

    @SystemsThl @HostGator Having the same issue r/n on a $4000 HG server. Down at the server level - second time in 7 days @HGSupport

  • AndrewLedford Andrew Ledford (@AndrewLedford) reported

    @HGSupport Can anyone at Hosgator tech support do more than a cpanel install of Wordpress? Hostgator took down one of my site with a cpanel install, I fixed it. But I still need new sites to work. When going to a new WP site it opens a folder on my computer to download a file.

  • WebDesign_NJ WebDesignNJ (@WebDesign_NJ) reported

    @HGSupport Wished I could check the logs, WHM doesn't load either. Then we get database errors, then it works flawlessly again. Cannot even log into my hostgator account, the password change emails don't get sent to me (I usually just pay the bills).

  • rohit_sen rohit sen (@rohit_sen) reported

    @HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them

  • Vicman10000 Abigdor (@Vicman10000) reported

    So @HostGator won’t provide me service for refusing to give them pictures of my government issued ids because… I paid with @PayPal !??

  • SystemsThl tHL Systems (@SystemsThl) reported

    @HostGator Now is 5 days since my dedicated server with @HostGator is down. My clients are starting to move on. Your service has become very poor. I requested even a backup if any or telling me the truth but never responded.

  • MarianLishman Marian Lishman (@MarianLishman) reported

    @theteacherin207 @HostGator @HGSupport My sites have also been down for over 30 hours and I am not getting any sensible information from the guy on the chat.

  • RealPhrede Phrede (@RealPhrede) reported

    @HGSupport It's obvious @HGSupport doesn't care about customer experience. BTW, they never did answer the simple question of when this happened and still direct people to use it on their website.

  • HGSupport HostGator Support (@HGSupport) reported

    @Knight65844644 @HostGator Hello, We apologize for any confusion and would like to work with you on a resolution. Please send us a private message with the primary domain of the account can ticket ID so that we may review this issue further.

  • Knight65844644 Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • MarianLishman Marian Lishman (@MarianLishman) reported

    @theteacherin207 @HostGator @HGSupport Still down and waiting for a response.

  • MarianLishman Marian Lishman (@MarianLishman) reported

    @HostGator Hi, I know you are doing a data migration on my sites but I was advised that sites would be down for 1 hour and not for 2 days. Please advise why, and how this will be fixed asap. Thank you.

  • ghayasbst Ghayas uddin (@ghayasbst) reported

    @HostGator @HGSupport Since a decade i am using hostgator, but now from the past few months getting franquantly site down issues and support members can't solve the current issue from the past one week. Its look like Hostgator Support is Worst Now!

  • Knight65844644 Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • rohit_sen rohit sen (@rohit_sen) reported

    @HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them

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