Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Teresa_Martini Teresa Martini (@Teresa_Martini) reported

    @HostGator I have been trying to connect to the live chat for a month now, and it doesn't work, it only buffers. I'm an international customer and calling is not cost-effective. Can you offer a solution, please? Thanks

  • iamMrSibusiso Sibusiso Mahlabane (@iamMrSibusiso) reported

    @HostGator I am very disappointed on your service. Ever since I migrated to Dedicated there are issues daily and the first line support is lying just to finish a call. I am very frustrated and disappointed

  • erik_sunset Erik Sunset | Miami Marketing 📈 (@erik_sunset) reported

    @A3_Arosemena I’ve used each of those. HostGator has been fine for years. Blueh*t has some of the worst support in the industry. That is a company I would be very careful about relying on. Just a totally strange response re: the ceo stuff. Hopefully there’s some closure soon.

  • besanchez1981 Brian (@besanchez1981) reported

    @HostGator Your servers have been down all afternoon. Calling your support team is a waste of time, no one can give you an answer, some operators hardly speak any English, this is unacceptable!!!!

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @RonaldKironde2 Don't even think of using @HostGator. The support is horrible. @HGSupport

  • iamsouravj sourav (@iamsouravj) reported

    One of the worst #hosting support ever @HostGator @HGSupport @hostgatorindia they commit 99.99 percent uptime and they are not even close to the commitment., no support at all! #customerservice

  • garedat garedat (@garedat) reported

    @HostGator is down?

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @HGSupport This is what I have been doing from the time I was a customer and now with my refund it is the same thing again. I was exchanging DMs with the support team but no-one is responding anymore.

  • bosshawaii Dani Tow (@bosshawaii) reported

    How long does it take for you to unsuspend an account after the security issues have been addressed?! Multiple emails and no response, and a call. I was told 2 days it’s been over a week. @HGSupport

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @RonaldKironde2 @HostGator @HGSupport I am now using Ionos and they are better in terms of pricing and support.

  • DonnellAnnBell Donnell Ann Bell (@DonnellAnnBell) reported

    @HGSupport Tried that which is why I went to Twitter. I wish I had immediate help with chat. But it’s saying 15 minutes or more. I’ll try again thanks

  • sunilgupta7682 Sunil Gupta (@sunilgupta7682) reported

    @HGSupport @Saurabh09056811 stii we r facing speed issue, i m surprised that after upgrading to vps from shared server, the situation gone worse, how will you people be able to handle when the traffic n users wd be in high in nos. ? I m highly disappointed with quality of your service.

  • DavidaPride David Pride (@DavidaPride) reported

    Again @HostGator fixes my website/hosting issues quickly & w/logical solutions. They uncovered some security stuff I had done wrong. I’ve been a customer for almost 10 years & they’ve always been great to work with & prompt. Thx #Hostgator. #NotaPaidAdJustaHappyCustomer

  • mightymur Mur, Magnificent Fury (@mightymur) reported

    When I've been ... not that smart... I will fully admit to customer service that I know I'm the problem here. So thank you @HostGator for your kind and excellent customer service!

  • ichetan ichetan (@ichetan) reported

    August 2021 - Can't connect to Hostgator SSH Terminal. Network Error. Connection Timed Out 😟 @HostGator One or the Other thing is down. Not getting seamless access.

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