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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marabá, PA 1
Pato Branco, PR 1
Tlalnepantla, MEX 1
Chía, Cundinamarca 1
San Salvador, San Salvador 1
Sunshine Coast, QLD 1
Ludhiāna, PB 1
São Paulo, SP 1
Miguel Hidalgo, CDMX 1
Nova Lima, MG 1
Sorocaba, SP 1
Paraguaçu Paulista, SP 1
Mérida, YUC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    @HGSupport WTF is going on?

  • gregsaysso
    Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported

    @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

  • MilkmanHero
    MilkmanHero (@MilkmanHero) reported

    Ah @HostGator broke all my websites, I know they're fire fighting to patch security which is fair enough and I've been patient hoping it'll resolve itself, it hasn't. Really grating is @HGSupport making up absolute nonsense and blaming all my sites being broken on "malware" 🙄🥱

  • TrueSignalMedia
    David Burger (@TrueSignalMedia) reported

    @HGSupport so I guess your services don't want to work today.. pretty crappy service when need to get on to update their site.

  • BrianModansky
    Brian Modansky (@BrianModansky) reported

    Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

  • itsjustmetwo
    Lissa (@itsjustmetwo) reported

    @HGSupport Why is it impossible to get anything escalated to people who can actually help?

  • PeterVadala
    Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported

    I asked support to escalate it after an hour and a half where they attempted to fix it but couldn’t, and took over an hour to reset the server after which it promptly crashed again. @hostgator

  • surfingshreddie
    ✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported

    @HGSupport I cannot access any of my websites. Are your servers down?

  • ccpharrell
    Chris (@ccpharrell) reported

    I don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...

  • RadWebHosting
    Rad Web Hosting (@RadWebHosting) reported

    @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

  • SetraHost
    SetraHost (@SetraHost) reported

    Thinking about leaving Bluehost, HostGator, GoDaddy or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting, at lower pricing. Let us know if you have any questions and we're here to help!

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose

  • nick_donellan
    Nicky D COYR! (@nick_donellan) reported

    @HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work

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