Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stella DiMarco (@Stelladmarco) reported 2 minutes ago

  @HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting

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  Cris R (@chriscrm) reported 3 minutes ago

  Hey @HostGator — your support portal sends users to a knowledge base with no way to open a ticket or access live chat. This is unacceptable. I need a PTR record configured Gmail silently rejects all outgoing emails from our domain. This is a basic mail server configuration

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 8 minutes ago

  Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

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  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 10 minutes ago

  And on the matter of a “custom config” since HostGator’s responsibility is to the database, you WORK with the maker of the “custom config” because they need the help from what is supposed to be their business partner: HostGator. Don’t know who’s telling you to write what you wrote but it’s a really bad look.

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  Ⓜ️ina Nathan ⁦💻 (@minaenathan) reported 10 minutes ago

  I not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator

• 
  Dustin (@DPRea) reported 13 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see is their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

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  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 15 minutes ago

  @HGSupport Never. Ever. In this life or the next, refuse work. Understand? It’s a bad look.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 17 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  kenny chez (@kennychez) reported 19 minutes ago

  Day 9 of complete server outage. @HostGator took server offline after cPanel security patch on 28 Apr. Many client websites down and I am facing hell everyday . No resolution timeline. No escalation path. Ticket E-515758. This is unacceptable. #HostGator #HostGatorDown

• 
  I REFUSE (@seanrogers8) reported 23 minutes ago

  @HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!

• 
  Juan luis | JLP (@juanluis_JLP) reported 24 minutes ago

  Is Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.

• 
  Joseph Franco (@francojosephsd) reported 25 minutes ago

  @kishorksukumar @HGSupport Same here with 96 hours without service is a bad service from @HGSupport

• 
  Kishor K Sukumar (@kishorksukumar) reported 26 minutes ago

  Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport

• 
  Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reported 33 minutes ago

  Hey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.

• 
  Any Dummy (@RepAmWatch) reported 35 minutes ago

  @HostGator It’s not that one size doesn’t fit all. It’s that live chat was terrible. No reply for 6-8 minutes at a time. I wasn’t asked to stand by while they researched. They repeatedly suggested an illogical solution. And your AI bot is not ready for prime time. Gives bad advice!!!