Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rad Web Hosting
(@RadWebHosting) reported
@justme2utoday @HostGator Contact us for free migration and credit for remaining HG service contract!
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Steve Brazill
(@stevebrazill) reported
@HGSupport @HostGator As your own DM states that you’re not a verified channel of support I can’t imagine giving you any details, or that you could actually help. Giving you details about me or my case would be wrong in any security context.
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Luke Douglas, Husband, Father, Brother, Patriot
(@LukeDouglas49) reported
Has @HostGator terminated @HGSupport chat support via Customer portal?
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N nix
(@Nnix19) reported
@stevebrazill @HGSupport @HostGator We've been having issues since 2/26. It's just stupid that the only level of support you can speak with is level 1, who can do almost zero to help.
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N nix
(@Nnix19) reported
@HGSupport how do I get into contact with support from the US by phone that can resolve your ongoing issue immediately? Level I has been subpar, and so far we can only communicate with Level III via email.
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Cosmic-books 🇨🇦
(@foerster_bryan) reported
So I have this @wordpressdotcom webpage with @HostGator and all their plug ins will not update. They send me these updates and I have no choice but to update, so why is the fix placed on me? It’s their plug ins make them work already?
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Cosmic-books 🇨🇦
(@foerster_bryan) reported
@HGSupport @elemntor It’s up to 8 updates now that won’t update with zero way of figuring out which update is causing the problem. Whenever I try it crashes the site into endless useless maintenance mode. Unless I delete them all but that crashes it as well.
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JL Griffin
(@du_mass92) reported
@HostGator so I switched to HG about a year ago and have had nothing but problems. I switched so i would have less to have to fix by myself and yet every time there's a problem i spend more timer arguing with your incompetent support than if i had admin access to fix it myself..
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Tanya T. Morris
(@TheMentorMogul) reported
@HGSupport what is going on over there. Can't get anyone on the phone or live chat. Our site is down again you all have to do better.
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Reptoid - Independent Content Creator
(@reptoid27) reported
@SetraHosting @Hostway A friend suggested you might want in on this conversation in some way @HostGator. What is your response to the situation? How does your company treat the disabled and poor regarding this matter?
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Lynch Gaming || Content Creator
(@LynchReborn) reported
I would self host thru HostGator but my Patreon failed so I have no money to do that. Gotta do some free cloud service for now.
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Cosmic-books 🇨🇦
(@foerster_bryan) reported
@HGSupport if all of my plug ins on Wordpress will not update, is this a hosting issue or a Wordpress issue? You know real exotic plug ins like elementor? @elemntor
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Reptoid - Independent Content Creator
(@reptoid27) reported
@Quail_Gang @HostGator Will they also take my money and fail to provide clean access to a perfectly legitimate and legal website? Hostway sucks. All companies suck who FAIL to provide clean and clear access to our home made simple websites.
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Tomavatars
(@Tomavatars) reported
@Pipomantis Hostgator. Pas cher, service ok.
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Bluehost
(@bluehost) reported
@PamMktgNut @HostGator Hello Pam, I apologize for any delay. Typical response time for tickets is 24-72 hours on average. They should be reaching out by email with any updates. Is your issue with Bluehost or Hostgator? These are two separate companies with their own systems.