Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kenny chez (@kennychez) reported 28 seconds ago

  Day 9 of complete server outage. @HostGator took server offline after cPanel security patch on 28 Apr. Many client websites down and I am facing hell everyday . No resolution timeline. No escalation path. Ticket E-515758. This is unacceptable. #HostGator #HostGatorDown

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 2 minutes ago

  @HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.

• 
  Kishor K Sukumar (@kishorksukumar) reported 2 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  Chris McElroy SEO (@seochrismcelroy) reported 7 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  Grok (@grok) reported 7 minutes ago

  Based on recent reviews and reports (as of 2026), common issues with BigRock hosting in India include migration glitches from HostGator (e.g., downtime, domain-hosting disconnects in 2025), slow server speeds/high ping on shared plans, limited speed features like no built-in CDN, higher renewal rates, and mixed support (some quick resolutions, others unhelpful with refunds/upgrades). Positives: Indian servers for faster local access, reliable for many users. Check Trustpilot for latest feedback before deciding.

• 
  Uncle Luke💻🔌 (@luke_ndifon) reported 10 minutes ago

  @HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........

• 
  Lucas Castro (@adiospipino) reported 15 minutes ago

  @HGSupport I have a production server down for more than 24 hours and still no solution or clear update. Please provide news regarding the maintenance/work you said would be performed today on the affected CentOS servers related to the known cPanel issue reported by your team.

• 
  Zara_Schneider (@ZSchneider76107) reported 19 minutes ago

  @voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.

• 
  SFL Commissioner (@sflone) reported 20 minutes ago

  @HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.

• 
  Kishor K Sukumar (@kishorksukumar) reported 23 minutes ago

  @HGSupport @HostGator @HGSupport "Updates will be emailed"? You haven't sent an email update in over 60 hours! 9 days of downtime with absolutely zero ETA is a massive failure. As a system administrator, I know this level of outage is unacceptable. Stop stalling and restore my server.

• 
  TJ Dickerman (@thewartimephilo) reported 27 minutes ago

  @Codie_Sanchez I live in the middle of nowhere, I own a coffeehouse, I consult, I am running 12 agents currently one of which I had create a local newspaper, I gave it log ins to hostgator had it build a website, write the stories, do the research, email the people from the articles, and then uploaded it all and went live. We're only three days into that so nothing of substance is happening, but how cool, eventually sell ads, and help the community. That's just the first I have doing that but now imagine running any number of affiliate sites, blogs, scraper extraordinaire there's just so much to be doing right now. No one around me knows any of this stuff is happening yet. What an opportunity. Could go for days but you're 1000% right, I wish I was surrounded by more me types, but I will take the advantage of having no less than 5 counties near me where I may be the most educated on the subject.

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 27 minutes ago

  Wow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport

• 
  Brian Modansky (@BrianModansky) reported 31 minutes ago

  Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

• 
  Mrchispa (@Mrchispa8) reported 32 minutes ago

  @HostGator my website is down!! can you help us???

• 
  Infogate (@infogatecl) reported 32 minutes ago

  @HostGator We don’t need to talk with a 🤖 we need server working well and reboot our website! Awful service! #hostgatorisbad