Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Martinelli
(@dmv_tradesmen) reported
@HGSupport An hour has passed and no tech support has been provided? Help?
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Dario D. Diaz
(@AttorneyDiaz) reported
@hgsupport Who's bag do I have to butter to get my outgoing email working? 4 weeks and 10 support sessions and my outgoing email is a dice roll. Maybe it shows up, maybe it doesn't. email roulette must be a thing @HostGator
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Graham Talbot
(@turqnet) reported
@isobel_b @writerlane @HostGator This issue continues for my clients. What will it take to get this finally fixed? It is an embarrassment and I will potentially lose my biggest client if this isn't resolved asap.
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Stephen Martin
(@Stevemartin1974) reported
@HostGator Totally beside myself that you feel 24 response time is acceptable when a site is down
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Lee Kent Hempfling
(@LeeKHempfling) reported
@HGSupport hey guys... what's up. support chat is down, FTP will not list contents of a working domain.. what's up?!?!
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h0rnsby
(@H0rnsby_) reported
@HostGator Our entire server has been down for over a day. No help from support, they just keep saying they'll email us when it's fixed. No explanation. We do a lot of business with you and recommend you to clients. Definitely will be switching.
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Joseph Martinelli
(@dmv_tradesmen) reported
Tech support is a 35-40 min wait. My media team is waiting, As of now they haven’t received a call back! @HGSupport
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LOUIS
(@CEOConsultants) reported
@HostGator @HGSupport is it acceptable for a dedicated server to be down an entire week? #Hostgator #TerribleHosting #BadCustomerService
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Stephen Martin
(@Stevemartin1974) reported
@HostGator Can you imagine wanting to do this.. but your site is down?
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Ashish Mhatre
(@AshishMhatre21) reported
Don't buy @HostGator their service is horrendous. #hostgator #ThirdClassHosting
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give them the cubes 🏴
(@yunhomatata_) reported
Hostgator, worst customer service in existence
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⚡️Critter - Recovering⚡️
(@Alder_Smoke) reported
@TehZee Hostgator. They used to be a lot cheaper, I dunno what ******** happened.
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Pandita
(@SeamanPandita) reported
@HGSupport Your chat support no longer works - loads for infinity with no end in sight. Is this the only support contact? If so I need to talk to someone about security issues and vulnerabilities.
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Stephen Martin
(@Stevemartin1974) reported
@HostGator Faster responses from tech support would help protect your customers for sure.
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Joseph Martinelli
(@dmv_tradesmen) reported
@HGSupport @happycraig Just seen all my Wordpress sites are down