Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Deon Lundy
(@dontaedeon) reported
I've been a loyal customer with @HostGator for 10 years, but recently my shared server was compromised due to BF cyber attack - and company denies 2FA security. For that reason, I'll be leaving for a more secure option. I've heard good things about @GoDaddy .
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نوري
(@noori_sz) reported
@HostGator I wanna cancel the auto payment and delete my domain
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flossie
(@WeeHB) reported
@HGSupport Ive been on the chat since last thursday and no help, Ive spent hours, now it seems my IT guys that look after my microsoft have discoverd mt email has been spoofed and its you that hosts it, how come this hasnt been picked up?
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SnarkyShark
(@OHaifisch) reported
@polyeaster Unless you're doing something outrageously fancy, it's very easy to make one yourself with any service like @HostGator
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Mark Drake
(@themarkdrake) reported
@HGSupport Hey Team at HostGator, much appreciated. I learned something else. We transferred a domain name from our previous registrar to you. During that transfer, the DNSSEC keys were left in place. Causing all manner of problems throughout the internet. This was the root cause.
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jahil
(@jahil) reported
@HostGator I have called, I have chatted and I have email. Actually, useful help=zero. Your support is a joke.
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Sam (ッ)
(@SAMKGHD) reported
No wonder your customer service is garbage . Telling my friend to ask for a refund and move away from you guys . Just stick to asking domains . Leave the rest to @SiteGround or @HostGator please .
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Ariel Medina
(@arielmedinav) reported
@HostGator There is a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .
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LeatherFoxxy
(@LeatherFoxxy) reported
why is @HostGator support the worst???
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HostGator India
(@hostgatorindia) reported
@ShivaPrasad_J @HGSupport Hi Shiva, our Support team has sent you an update via Case ID: 32293103. Please do check the email and respond there if you have more queries.
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Bruce Liebknecht
(@BruceLiebknecht) reported
@HostGator @HGSupport My PHP scripts that use cURL for HTTP requests are giving timeout responses today after working fine for 2 years. Called customer support twice. Didn't get ANY help! Not a bit. Tech support doesn't understand the words PHP and cURL. Very unhappy customer! :(
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Vitor Westman 🇧🇷🇦🇹🇨🇦
(@vwmannn) reported
@Nichovski Run from #Hostgator. They are beyond awful. I am a user and I regret it every bit (and cent) of it. You can thank me later.
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Ariel Medina
(@arielmedinav) reported
@HostGator There are a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .
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Faisal Saleem
(@faisal_saleem) reported
@HostGator This the reply when contacted with your online chat support. Thank you for your patience. We apologize for the inconvenience and know this is a frustrating situation. We are aware of some customer login attempts being blocked and our development team is investigating to find a
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Frank Prendergast
(@frankiep) reported
@shaunoconnor1 @HGSupport Honestly, my thoughts are that I've never dealt with a host I was 100% happy with. These days support is pretty terrible no matter who you're with as far as I can tell. It's really frustrating.