Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cachoeiro de Itapemirim, ES | 1 |
| São João de Meriti, RJ | 2 |
| Pelotas, RS | 1 |
| São Caetano do Sul, SP | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Rio de Janeiro, RJ | 1 |
| Benito Juarez, CDMX | 1 |
| Santiago de Querétaro, QUE | 2 |
| Aguascalientes, AGU | 1 |
| Bogotá, Bogota D.C. | 1 |
| St. Petersburg, FL | 1 |
| San José, San José | 1 |
| Panamá, Panamá | 2 |
| Peacehaven, England | 1 |
| Balneário Piçarras, SC | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Iztapalapa, CDMX | 2 |
| Tepic, NAY | 2 |
| Texcoco de Mora, MEX | 1 |
| Iquique, I Región | 1 |
| Cardiff, Wales | 1 |
| Santiago, Santiago Metropolitan | 1 |
| San Miguel de Allende, GUA | 1 |
| Santa Clara, CA | 1 |
| Oaxaca, OAX | 1 |
| Thornton, CO | 1 |
| Chisinau, Chișinău Municipality | 1 |
| Torreón, COA | 1 |
| Noida, UP | 2 |
| Trowbridge, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator (@HostGator) reported@betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.
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Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reportedRocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
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Eagins Media (@eaginsmedia) reported@HostGator Is there an issue with down websites???
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David Abram 🐊 (@devabram) reported@lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.
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Trump Is President (@yankiadler) reported@HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin
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Kishor K Sukumar (@kishorksukumar) reportedDay 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport we are now nearing 72 hours without access to our three sites. Zero e-mails updating the situation, daily support chats (whose transcripts are emailed), multiple PM with you on this platform...and nothing. It is time for HG to begin providing real answers beyond cut-and-paste ones.
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Mrchispa (@Mrchispa8) reported@HostGator almost 10 hours no service!
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Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reportedGetting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.
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HostGator Support (@HGSupport) reported@viva_trista @HostGator Please be aware that you will be receiving an email from escalated support outlining your path forward. Once you receive that email, please respond as soon as possible.
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Neumie Awards (@NeumieAwards) reported@HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???
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SC Dem (@MickSCDem) reported@HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.