Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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moses kinuthia
(@moseskinuthia18) reported
@HostGator A simple refund and you keep shifting goals I would highly advise people to pay with prepaid debit so as to avoid your poor support game
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Robb Alexander
(@soccerra) reported
@HostGator If any of my contacts are reading this and you have websites. Do not use HostGator. Literally the worst support/hosting company on the market today. #FriendsDontLetFriendsUseHostGator
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Kevin N
(@JunkieJiujitsu) reported
@hostgator, Does anyone out there have email addresses for the CEO, COO, etc of #hostgator, I can't reach anyone over there. The overseas tech support says they have no way of reaching anyone.
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Antonio M.
(@antmonda) reported
@HostGator The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. 😡
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Robb Alexander
(@soccerra) reported
@HostGator Id like to know in what world you feel that a now going on 8 hour outage is not considered "patient" as well.. I would also like to know in what world you consider a 24-48 hour response time to anything beyond the previous statement is considered "support".
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Michael Joshua
(@MichaelLJoshua) reported
@HostGator your support services is not helpful. My sites go down and. I response in the chat for over 15 minutes. I don’t know why I am still with you. Repeated issues
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Jan Miklaszewicz
(@JanMiklaszewicz) reported
@LucyChalice I had a site running Wordpress with HostGator. No problems with it, but the site maintenance (security, updates etc.) can be a pain. Didn't renew after a year, just went free with Google Blogger. Very easy to use. Only downside is it's not much good for e-commerce.
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vrishal
(@vrish71) reported
@HGSupport DM sent two days back, no response yet nor resolution. No person to talk from admin team. Support team is unable to resolve. Many calls and more than 8 hours spend with support team yet website is not working due to lack of SSL certificate. Paid for certificate.
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Antonio M.
(@antmonda) reported
@HGSupport The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. "error establishing a database connection" 😡
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Mia
(@tcan1337) reported
Dear @HGSupport It's still not true. Stop pushing the same lie to the customer. IF A WORDPRESS CARE OR RESPONSE CUSTOMER IS COMPROMISED THEY DO NOT HAVE TO PAY ANYTHING ADDITIONAL FOR THEIR CLEANING. Feel free to reach out if you need that louder.
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Ko₿ra
(@KobraDynasty) reported
@HGSupport @HostGator how long does it normally take to push through an "escalated" support ticket for dedicated server clients? My support escalation ticket #46186569 has been open for 3 DAYS and I have to yet hear from an admin!
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Julie King
(@KingRockLaw) reported
@HGSupport help! All of my sites are down AGAIN. This is happening at.least once a day and making it impossible for me run my businesses and local organizations.
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport service down again and again
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
There have been issues with the website on and off all night. It has been on the server end with HostGator. If it is down again, I will resolve it when I get home from work this afternoon. Thank you.
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Band Bajaate Raho (BBR)
(@BandBajaateRaho) reported
@BlendinIndore @HostGator Please look into this issue.. #bandBajaateRaho