Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Hendrickson
(@P_Hendrickson) reported
Hey @HostGator? Is your site having issues today? My help chat was cut off & I haven't been able to log in since. I've sent 3 password reset requests (with several hours between the first & 3rd attempts), but still haven't received the email needed to reset my password.
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KK
(@KK35359713) reported
@GoDaddyPro Did not TAKE proper care of me as customer of five years, horrible tech support staff resulted in my site being down for several days I’m transferring all of my domains to @HostGator
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D2U
(@uneek_ness) reported
@ElinWaring @esd @joshtpm Hostgator hosts my Squarespace site. Squarespace only provided a template service (even though I could buy a separate hosting package from them). Are you saying that GoDaddy and Hostgator et al are protected by 230? Haven't seen that argument being made elsewhere
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TROJAN HORSE
(@techspec_) reported
@HostGator scammed me, literally been charging me for over 16 months for literally 0 service. Thank god i snooped those transactions out. Better late then never. They don't wanna reimburse me apparently. Can we pop off!?
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Rakena
(@Rakenatech) reported
@HGSupport a help please!!??
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Perfect Exposure
(@Perfectexpbiz) reported
@techspec_ @HostGator @HostGator adds services and hope you don't pick it up. When you want to cancel they stall and avoid refunding hoping the client gives up. I seriously encourage every user to look at a different host - it is SICK how they do business
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Chrisdog93
(@Chrisdog93) reported
@GoDaddy I am transferring everything over to @HostGator since I found out what you did to your employees. That’s terrible.
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KK
(@KK35359713) reported
I’m frustrated after my conversation with Anj @GoDaddy I’m taking my business to @HostGator my domain forwarding was done incorrectly after making numerous calls to go daddy’s tech support team I’ve come to the realization that they don’t care!
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KJ Canes
(@KJCanes) reported
@HostGator @HGSupport What’s the hold up on support? The site has been down for two days and we were promised to be moved to the front of the list over 24 hours ago! Which “list” is that??? 💩?
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me😢😥 The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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Jenna B
(@jenna_britton) reported
@HGSupport Is your chat support down? It just keeps spinning. One of my sites is down and trying to figure out how to get it back up and running.
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the block (button) is hot
(@jploot) reported
Welp. Glad I switched to @HostGator because GoDaddy is on some disgusting *** ****.
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me 😢😥The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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amie
(@justamie2u) reported
If anyone is wondering, #Hostgator SUCKS. My emails on all of my hosted accounts stopped syncing last night. They blame "user error" but nothing on my end changed. #pisspoor customer service. Working on moving to new hosting as of today.
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✨OF Male Performer Top 53%✨
(@BeardTats) reported
@HGSupport has got to be the slowest at getting anything done. #WordPress requires php 5.6.20 or greater to run 5.6, while @HostGator still has yet to update their servers beyond 5.4.45. Talk about the lack of customer service. This shouldn’t happen at all. $1,000’s lost.