Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media.com / Zennie62 (@ZennieAAbraham) reported

    After great support @hgsupport has fallen off the wagon. I have tickets not responded to, call center workers who tell fibs about service, saying "They're working on it now", and one guy who just wanted to argue with me. HostGator does not seem to value me as a customer. .

  • SalUlloa Cuarto de libra doble con queso (@SalUlloa) reported

    @HGSupport hello, I received an email with my refund confirmation but the money was never transferred to my bank account. This was two months ago, can you help with this situation please? Thank you!

  • yourmomeatsmayo tiff setzler (@yourmomeatsmayo) reported

    I reached out to @HostGator because I'm having an image load issue. Instead of asking me questions to help resolve the problem they delete my whole website and can't figure out how to get it back up...

  • ImIncoginto Serpentinization (@ImIncoginto) reported

    @HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG as I've never had a service interruption and CS has always been helpful and offset rising costs.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @HostGator @HGSupport @SiteLock totally let down by you all. Website has been down 7 days and noone has the decency to contact me. Promised a call from SiteLock 13 hours ago, still no call. This needs to be sorted today, no excuses 😡😡😡 #badservice #businessowner #fridaymorning

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media.com / Zennie62 (@ZennieAAbraham) reported

    And I still have the problem I contacted them about, even though I made some progress in working on it, on my own. Not cool HostGator. You've upset an ally. Me.

  • RosaryTeam Rosary Team (@RosaryTeam) reported

    @amritabithi Could you restore our service? Website is no down @HostGator

  • windthin Windthin ~ Rebel Scum & Snark Jedi🇵🇷🏳️‍🌈🌊❄️ (@windthin) reported

    I've come to the conclusion that while once a good platform, HostGator has now become intolerable to work with. Not only can they not fix an issue that is on their side of things, they're actively making it worse. I'd be better off trying to install my site into an actual gator.

  • SharpguyRich Rich (@SharpguyRich) reported

    @HostGator I dont like the Block Editor, too difficult for simple changes, go back to the old way, or find another way. Since MS Frontpage 97, web design has became more difficult, why? Give me WYSIWYG, not block editor, you cant even change font type in block, its in the theme??? it sucks.

  • Insure_Ed Edward Quisenberry (@Insure_Ed) reported

    @HGSupport How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?

  • bigkidatplay David Davis (@bigkidatplay) reported

    @HostGator I have been a customer for almost 15 years and one of the things that I raved about with your company is your excellent tech support. I contacted tech support tonight and had the worse experience I have ever had thanks your rep Angelo. I hope this was a one off.

  • korayik0 laine ➡️ CFE 2022 (@korayik0) reported

    today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry

  • Insure_Ed Edward Quisenberry (@Insure_Ed) reported

    @HGSupport What's going on at Host Gator? Can't log into live chat. Can't speak to support on the toll free telephone number. Are you still in business?

  • franklyankish A n k i s h (@franklyankish) reported

    @HGSupport You are assisting or making fun of the customer?

  • amritabithi amrita 🪶 (@amritabithi) reported

    I just logged in to the root of hostgator's server farm network on accident

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