Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Let’s Eat with Thiela
(@LetsEatwithT) reported
@HGSupport you have the worst technical support agent! He claimed his name is Roi. I called on 1/5/2023 around 8:30pm PST. He doesn’t understand the question at all and keep on asking the same questions over and over again, refused to transfer me to anyone else, and went silent.
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aida kurdi
(@aidakurdi2) reported
@HostGator its the same problem happens again and over again and that upsets.. the worst service ever we paid money and we still stuck with
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Sean Johnson
(@flytyingguy) reported
We are so moving all of our @HostGator after the slowest tech support ever!
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Breaking Manchester
(@BreakingManc) reported
@ethanjaack I am, I have hosting already with Hostgator and don't have any issues, apart from the cost. Thinking about IONIS
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512 Hosting
(@512Hosting) reported
@DavidKaufer David, I am sorry to hear that you have been having issues with HostGator. If you're considering switching providers, We offer free migration, all features are included, such as Malware Scanning/Mitigation, daily backups & Free SSL and more!
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Red And Black 4 Ever 👿🔴⚫️
(@jerseydevil76a) reported
@HostGator is complete garbage. My server has been down for 24 hours with no reason.
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Greg
(@thedeluxeux) reported
@HostGator your chat support is absolute trash at the moment I was ghost-charged without authorization while trying to cancel SiteLock (which you’re lucky I’m too tech-stupid to realize you upsold me on TWICE) And your chat agent can’t be bothered to respond in less than 4 mins
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SetraHost
(@SetraHosting) reported
@YogawithSuzi That’s unfortunately what happens when Newfold Digital buys out hosting companies. I’d suggest staying away from any of their companies if you’re not satisfied with the current support. They own BlueHost, HostGator, NetworkSolutions & so many others.
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Red And Black 4 Ever 👿🔴⚫️
(@jerseydevil76a) reported
@HGSupport Oh please I have chatted with you guys for 24 ******* hours and same song and dance.. we’re fixing the issue
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HRH Queen Ameenata
(@queen_ameenata) reported
@HGSupport I purchased a domain in Sept 2022 and it has not worked for me to build my site. The run around is real. Now u want another $12 to register when I paid everything in September. help!
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HostGator Support
(@HGSupport) reported
@guptarohit47 @HostGator Hi Rohit, we have a major backlog of abuse issues we are currently tackling which is why these are taking a bit longer than usual to get addressed. Please DM us with the subject line and email address which sent the report and we'll take care of it.
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I need to come up with a clever name
(@FGOABORG) reported
@askwpgirl I was at HostGator when BlueHost fired everyone and outsourced their support to Phoenix. They used to be really good but they went downhill fast and hard.
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keithlaw
(@keithlaw) reported
@DangerousMabry It's a @hgsupport issue. Primarily happens to some users on mobile.
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Joe Moore
(@aafc795) reported
@cybernaira I haven't had a website in a few years---Namecheap didn't justify its upsold re-up cost after a 3-year trial. The price increase would have recouped and offset the 3 year discount. HostGator had excellent customer follow up with live phone calls to see how you're doing.
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Israel Barragán
(@israel_bar) reported
@HGSupport your chat support is not working now...