Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • MarshallCAJ3107 Chris Marshall (@MarshallCAJ3107) reported

    @HGSupport I have tried SIX times to resolve an issue via your chat and each time it locks up. Any chance we can get this sorted.

  • besanchez1981 Brian (@besanchez1981) reported

    @HostGator Your servers have been down all afternoon. Calling your support team is a waste of time, no one can give you an answer, some operators hardly speak any English, this is unacceptable!!!!

  • DavidaPride David Pride (@DavidaPride) reported

    Again @HostGator fixes my website/hosting issues quickly & w/logical solutions. They uncovered some security stuff I had done wrong. I’ve been a customer for almost 10 years & they’ve always been great to work with & prompt. Thx #Hostgator. #NotaPaidAdJustaHappyCustomer

  • ichetan ichetan (@ichetan) reported

    August 2021 - Can't connect to Hostgator SSH Terminal. Network Error. Connection Timed Out 😟 @HostGator One or the Other thing is down. Not getting seamless access.

  • iamMrSibusiso Sibusiso Mahlabane (@iamMrSibusiso) reported

    @HostGator I am very disappointed on your service. Ever since I migrated to Dedicated there are issues daily and the first line support is lying just to finish a call. I am very frustrated and disappointed

  • AffiliatesWatch The Affiliate Watch (@AffiliatesWatch) reported

    @nubberslaw All I can say is avoid Bluehost, Hostgator or any other EIG host affiliates recommend, they will take your money and you'll be left with horrible service

  • spookyboorhodes Spooky Boo's Scary Story Time (@spookyboorhodes) reported

    @HGSupport @besanchez1981 OK So it isn't just me who is having a problem here?

  • opmstreams WWW.OPMSTREAMS.LIVE (@opmstreams) reported

    @HGSupport MY SERVER HAS BEEN TURNED OFF FOR FAILURE TO TO PAY....ARE YOU PEOPLE SERIOUS ? HSTGATOR PROVIDES ME WITH SERVICE THAT TOTALLY SUCKS...I HAD TO CALL 211 TIMES AND EMAIL YOU MANY TIMES OVER THE LAST 6 WEEKS. NOW HOSTGATOR WANTS MONEY FOR THE TERRIBLE SERVICE

  • Steven84476735 Steven (@Steven84476735) reported

    @TheAnomaly @HostGator same here, I can login now, but the website is still very unstable

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @RonaldKironde2 Don't even think of using @HostGator. The support is horrible. @HGSupport

  • Teresa_Martini Teresa Martini (@Teresa_Martini) reported

    @HostGator I have been trying to connect to the live chat for a month now, and it doesn't work, it only buffers. I'm an international customer and calling is not cost-effective. Can you offer a solution, please? Thanks

  • Scott_D Scott Davis 🏳️‍🌈⛸⛸🏳️‍🌈 (@Scott_D) reported

    @DonnellAnnBell @HGSupport Yes my site was down due to database problems. Trying to debug the problem myself. But now it’s back.

  • bosshawaii Dani Tow (@bosshawaii) reported

    How long does it take for you to unsuspend an account after the security issues have been addressed?! Multiple emails and no response, and a call. I was told 2 days it’s been over a week. @HGSupport

  • erik_sunset Erik Sunset | Miami Marketing 📈 (@erik_sunset) reported

    @A3_Arosemena I’ve used each of those. HostGator has been fine for years. Blueh*t has some of the worst support in the industry. That is a company I would be very careful about relying on. Just a totally strange response re: the ceo stuff. Hopefully there’s some closure soon.

  • HGSupport HostGator Support (@HGSupport) reported

    @shaunoconnor1 @HostGator @shaunoconnor1 It seems common , since when its working we don't think about it! Still, in regarding this issue, it has been escalated. We can speak via DM for any specifics. -Darren.

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