Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Papudo, V Región 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Victori61496718 Victoria S (@Victori61496718) reported

    @HGSupport Do you have any recommendations or support articles to guide customers in preventing cyberattacks? I would love some resources please.

  • RetinaCharmer Navin Kumar (@RetinaCharmer) reported

    @HGSupport @HostGator is there is any way to reach your customer support, your chatbox not working, phone nos not working!

  • nouptime No Uptime (@nouptime) reported

    @hostgator support rep quickly left the chat after giving the wrong answer. No problem, I'll call.

  • Bitcoin_Mafia Cynthia T (@Bitcoin_Mafia) reported

    @HGSupport Why does your support chat never work? It just idles and idles and idles. Meanwhile my website is down. It was working 30 minutes ago, now nothing.

  • kickert Ben Kickert (@kickert) reported

    @HGSupport Thank you! You were able to help me in just a couple messages compared to spending nearly an hour on chat to no avail.

  • atMurali Murali (@atMurali) reported

    @HGSupport @HostGator I have just hosted a #WordPress portal with simple static website with max of 10 pages, what do you expect such a critical issue that takes your admins more than 2 weeks to bring my account back?

  • SpretiValente Spreti (@SpretiValente) reported

    @HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!

  • sach_gupta Sachin Gupta (@sach_gupta) reported

    @hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?

  • sentientbeing19 Certified Troll (@sentientbeing19) reported

    @HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.

  • RieniSantoso Rieni Santoso (@RieniSantoso) reported

    @HostGator our website down, cpanel can't be accessed.. Please help. Saw some tweets with the same issue

  • kickert Ben Kickert (@kickert) reported

    @HGSupport Yup. I have tried multiple browsers, disabled extensions, tried incognito mode. Nothing seems to be working. Last time I called support, the hold time was untenable.

  • 2ndfor1st 2ndfor1st (@2ndfor1st) reported

    @HGSupport Helloooooo, VPS has been down for over 4 hours. Still waiting on a simple reboot - see case ID: 39015914. Not happy!

  • guamoshtli Gonzalo Sandoval (@guamoshtli) reported

    @HostGator I can't access any of my cpanels, what's the problem?

  • HGSupport HostGator Support (@HGSupport) reported

    @BRUTALMUSIC @HostGator Hello WildArmz! Have you contacted our support for a reboot request? We can't do this here , since this is social media, but we would be happy to guide you on where to go, if you haven't tried!

  • enom enom (@enom) reported

    @dnprotect @HostGator Thanks for reaching out in regards to this compromised account. Please call our support line immediately to resolve this security issue at 1-855-600-0886

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