Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Eloquent Insights
(@insightsempire) reported
@HostGator ever since you— moved servers? Got bought out? Abandoned in-country/local customer service staff? My website uptime has not been stellar. Today, a few weeks ago, a few months ago… Not good. Is it time to switch to a more reliable web hosting service?
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Jay Smith
(@SimpleSkink) reported
@MattsterNC @GoDaddy Get them to throw down $60 for a year of Siteground, use All in One Migrate and just yank it off of there. Getting away from GD, HostGator or FatCow is pretty much required in all my agreements.
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Lewis Weitzman
(@ELwizeman) reported
@HostGator I have never experienced anything like this. All email accounts completely disappeared from C Panel. Email has been down for 7 days and support team has no answer for anything. Our business runs through these emails. At this point, a lawyer may need to get involved.
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Veronica Mitchell
(@VeronicaMitch1) reported
@HostGator months and months trying to resolve issues with nothing done. Missing data and nothing from your organization but hold time and elevator muzak. I know I said this before, but I must hosting services.
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J Neathawk
(@JosephNeathawk) reported
Yesterday there was an outage at @hostgator and as part of the fix, they changed my (and I assume others) home directory. Possibly due to a hardware failure? Anyway, they did not communicate how they corrected the problem and my sites never came back online. 🧵
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Reel Mockery
(@reelmockery) reported
@carmanavenue @HGSupport @emilioledesma_3 Glad it isn't just me. Doesn't work on Chrome, Fire tablets, iPhones, ect. Customer support tries to help, but they have only 1 or 2 tricks to tinker with. On the verge of filing a BBB complaint or just moving. The down time is unacceptable with no real attempt to fix anything.
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Omar🤠
(@llaneromar) reported
@TechLifeWeb @HGSupport Yes, is down
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport Your support team is a joke, I say this after being with hostgator for 20 years. They don't even speak English, 3 times on chat and nothing is solved. My server gets down every day at the same hour, nothing solved. What a joke!
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Kevin N
(@JunkieJiujitsu) reported
I have a dedicated server at #HostGator and my server has been down for about 29 hours, several tickets asking status, etc... no response, crickets. Absolutely the worst customer service EVER. @HostGator Time to start emailing board members.
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Foul News
(@FoulNews) reported
@HostGator Is there an ETA of when it will be resolved? I have a few eCommerce sites that are hosted through #Hostgator as well as email addresses for crucial operations, which all appear to be down.
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Valerie Morrison
(@natural717) reported
@HostGator i’m glad i only host two websites with HG. it might be easier to switch. i get emails from jetpack that my sites are often down for a few minutes. things happen but it shouldn’t be this often. last time it was down was thursday. today is tuesday?!?
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Gary McGath
(@GaryM03062) reported
@HostGator My site was completely down for both access and management. It looked as if DNS was broken.
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Supreme Singlets
(@SingletsSupreme) reported
@HostGator Still here waiting on customer service to reply. Never got a call back, no response on website support chat, and cannot get thru. Over 24hrs and counting! Absolutely ridiculous! 2 websites I have you host for me.
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DB at 3jamigos.com
(@chubchub94) reported
@HostGator @HGSupport down AGAIN?! What is happening? #HostGator #fixit
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Eloquent Insights
(@insightsempire) reported
Hey @HostGator are you paying attention to your customers who are unhappy with your service this past year? I’ve received many offers from your competitors who promise better. There’s too much competition out there to justify pour uptime and inadequate customer service.
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