Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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SpecDiver642 (@KrisVala) reported@HGSupport Been trying to get hold of anyone in support for 2 days. My sites are down, and my email is down.
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Randy/WCGComics • Inkpot Award 2018 SDCC (@randywcgcomics) reported@HGSupport Thanks. But I simply need assistance in migrating a WordPress subdomain into the main account so that it becomes my new default website. I guess I'll try again when things calm down. The phone line mentioned some ongoing systems issue, I have not seen any problems on my end.
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Syneidesis (@MagoDuende) reported@santiagomc1210 @HostGator Better call by phone! Chat sucks these days, I guess it is related to their outage too
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Juan José Saldaña (@saldana8307) reported@KingToledo @HostGator You are not, we have a week with the issue. Lossing my customers.
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ProgScape (@ProgScape) reported@HostGator I have a client whose email has been down for days. I just wrote an email to their CEO, Adam Farrar, in an attempt to get it fixed. Was hung up on by a support rep when trying to speak to a supervisor today. Long, long time customer who is frustrated by @HGSupport @HostGator
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SpecDiver642 (@KrisVala) reported@HostGator My sites are down as well, not just emails. Can't get hold of anyone in support. You guys were moving data centers, looks like that's a big fail.
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Damian Cook (@damiancook) reported@HGSupport @HostGator 2 weeks of email issues still unresolved, I can only imagine how many customers you are losing. Looks like I’ll be joining them after being your client for almost a decade
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fkgibbs (@fkgibbs) reported@HostGator This outgoing email problem continues without a resolution. Calls to support are met with a 99 minute potential whole time. Chat responses are not happening at all. I want to change hosts, but can’t reach anyone. I feel my data is being held hostage. WHAT IS GOING ON?
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SpecDiver642 (@KrisVala) reported@HostGator It's not just emails. My sis are down too, and I can't get hold of anyone in support. Horrible.
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Shari Morehead (@tekchic) reported@robertwmcguire @HostGator It is. I use hostgator to forward my email to gmail and I either get them 7-9 hours later, or not at all. Been having to use the portal on hostgator to check my email w/their awful horde client to see if I'm missing something (and I am - no order confirmations etc)
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L.M. (@luisman75) reported@mhalavo @HostGator I am already transferring my domain and hosting to another provider. @Hostgator is still not fixing the problems and we can't depend on them to work. Another options: A2Host, Dreamhost...
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Yum Or Yuck? Ⓥ (@IsItYumOrYuck) reported@HostGator 1. Are we potentially looking at weeks of email not working? 2. Can Hostgator still be defined as a hosting provider if they don't provide a functioning email service? 3. Shouldn't you at least get rid of the "99.9% uptime guarantee" from your homepage?
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Juan José Saldaña (@saldana8307) reported@tonihammer @HostGator I am searching how to migrate te email service
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Fred Bistici (@FredBistici) reported@Rogers Although my internet service is up, there are still routing issues. I can't reach services on the Cogeco network, on the Hostgator network and parts of the Microsoft network, just to name a few. A complete blunder on Rogers' part.
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Juan José Saldaña (@saldana8307) reported@Benitez2Ines @HGSupport @theadversary_ I am losing my main customer!!
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