Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1
Greater Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • saaranghaeyo Phoebe ❤️💜💙 (@saaranghaeyo) reported

    I never thought I'd be literally crying because of a @HostGator email telling me my server is moving to php 7.4, but I'm about to lose the vbulletin writing board I've been pouring my soul into since 2012 😭😭😭😭😭😭😭😭😭😭😭😭😭

  • JohnMichalak John Michalak (@JohnMichalak) reported

    @HGSupport My site is down and I also get a "forbidden" when trying to pull up the hostgator portal. Just me or are you having system-wide issues?

  • VernettaReshell Release and Let Go 😉 (@VernettaReshell) reported

    @gracerodriguez @HostGator I have used @bluehost since 2011 and have been pleased with the service and customer service. I don't get surprise fees. You may want to check them out.

  • CriandoCreando CriandoCreando® (@CriandoCreando) reported

    @HostGator @soy_mama @HostGatorES Thanks a Lot 🙏 I want to back with You guys!! The service in Mx is the worst!😭

  • secb0t secb0t (@secb0t) reported

    @HGSupport There is a Deutsche Bank #phishing site hosted by you at hxxps://meine[.]xmtrdb[.]com/ The site was reported a week ago to abuse@ and is still active. Please take down.

  • NickLilja Nick Lilja (@NickLilja) reported

    @ahberrington This is great stuff. I would be happy to help host such a site, if you are looking for somewhere to 'put' all of this. Not sure if my server (hostgator) would appreciate all the extra traffic, but I would be will to help!

  • BardaHair BARDA HAIR BRAIDING COLLEGE (@BardaHair) reported

    @HostGator @iamn1khil Good morining, We have been having issues with your payment system not accepting our payment. Spoke with a Joseph in your Billing Department who received an Error message stating the transaction was not allowed by the cardholder. Case #29628400. #JustTryingToPayABill

  • yourmomeatsmayo tiff setzler (@yourmomeatsmayo) reported

    Just want to say how amazing @HostGator customer support is! I was having a server issue & they not only fixed it but were educative for in the future! #ThankYou

  • 9to5Not Tracy Allen🦀 (@9to5Not) reported

    @HGSupport What has happened to your customer support? I’ve been with you guys for about 10 years now and I can’t get any help today. I don’t know what’s happening that I explain everything that I need and then the call gets disconnected. Nobody even calls back😡

  • Twanbeatmaker TwanBeatMaker (@Twanbeatmaker) reported

    @HostGator not sure what’s going on but customer service hasn’t been the best. Talk to 4 different people to finally get a support ticket then rep said support will hit me before 24 hours with a response but I haven’t heard anything... beyond frustrated at this point!

  • Donnybillion6 DO'Neill (@Donnybillion6) reported

    @chick_in_kiev @HostGator @HGSupport If they don’t accept “persons of poor character”, how can they recruit?

  • lucianowebdev Luciano Nicacio (@lucianowebdev) reported

    Now I understand why nobody recommends hostgator as a Web hosting service. if I had any hair I would be pulling it out!!!

  • erickparera Erick Parera (@erickparera) reported

    @HGSupport I just want my problem solved. I have been with you for 10 years. I am not a new customer who spends only 40 dollars a year. My website is not working correctly, regardless of what is the problem I have not touched it or have entered the wordpress admin

  • theeMailguide The eMail Guide (@theeMailguide) reported

    Good morning @HostGator I have to say your offshore support center SUCKS. Please bring back your local support in off-hours. There is a huge difference. Almost enough of a difference to find a new hosting provider 🤬

  • pbinfinity 🌴 Phillip Burger (@pbinfinity) reported

    hi @HostGator @HGSupport - I recommend your suspendedpage.cgi page return something besides a 200 response code so monitoring software will recognize a site is "down" and be able to address it. A client of mine might have missed paying a bill and the site was down for weeks :(

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