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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago, Santiago Metropolitan 1
San Miguel de Allende, GUA 1
Santa Clara, CA 1
Oaxaca, OAX 1
Thornton, CO 1
Chisinau, Chișinău Municipality 1
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    Hey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?

  • luke_ndifon
    Uncle Luke💻🔌 (@luke_ndifon) reported

    @HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........

  • Achayan
    Kurian OS (@Achayan) reported

    @HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..

  • koluwaponle
    Kudehinbu Oluwaponle (@koluwaponle) reported

    @HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work

  • zrkann
    Zak Kann (Fractional CTO) (@zrkann) reported

    @FakeUncleNemo Agree generally, but not with Hostgator. EIG subsidiaries (Hostgator, Bluehost, etc) lure people in with cheap intro rates but they quickly raise the prices, their defaults are slow and often have security vulnerabilities, and their customer support, well, I'm not sure it exists.

  • tawheedsofia
    Tawheed (@tawheedsofia) reported

    @BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!

  • shamailaijaz
    Shamail Aijaz (@shamailaijaz) reported

    Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice

  • Hal_chair
    Guy (@Hal_chair) reported

    @HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.

  • oscarmugica389
    Oscar Múgica ن (@oscarmugica389) reported

    @HGSupport Is down right now says: It is not just you. The server is not responding...

  • easpem
    Eduardo Aspe M. (@easpem) reported

    @HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator Website down for almost 6 hours....

  • Misty_Lake
    Misty Lake | Photographer (@Misty_Lake) reported

    @HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.

  • surfingshreddie
    ✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported

    @HGSupport yes. chat said it was my fault. phone help says it is a HGator issue and is fixing one website at a time

  • Eg_a_Sinclair
    Egerton Sinclair (@Eg_a_Sinclair) reported

    @HGSupport nearly 24 hours later and issue still not resolved, spoke to Agent Cherry today who had said sites should be ok by 8am. It’s now 8pm.

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