Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator Here we go again. My dedicated server is down again and now I have been disconnected from your call center. What is going on?

  • TrentonJournal Trenton Journal (@TrentonJournal) reported

    @HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.

  • mmanningnew Michael Manning (@mmanningnew) reported

    @web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?

  • web_ecosa Ecosa Web (@web_ecosa) reported

    @HostGator @HGSupport Why have you not responded to the DM we sent when our site was down without warning?

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport I have been down all day. Have called several times and nothing has changed. What are you going to do besides tell me someone else is working on it?

  • HGSupport HostGator Support (@HGSupport) reported

    @HushWork @seaside_beside @HostGator Our support team is happy to assist with redeeming the credit for the Uptime Guarantee.

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator When will my dedicated server be up? It has been down all day.

  • KyleWallon Kyle Wallon (@KyleWallon) reported

    Yo @HostGator WTF, AGAIN!! 🤬🤬

  • TomJackobs Tom Jackobs (@TomJackobs) reported

    @HGSupport is there an issue with the servers?

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport I got through by phone. I am still down. You offer to help. You just don't want to see these comments on social media. Offer real information.

  • HostGator HostGator (@HostGator) reported

    @Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.

  • adrianjkwan Adrian J Kwan (@adrianjkwan) reported

    @SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.

  • CynderHost CynderHost (@CynderHost) reported

    @ajanecek @HGSupport @HostGator We're so sorry to hear about the trouble you've been having! Our hosting plans are super reliable + we have 24/7 support available to help with any issues that may come up. We would be happy to move you over for free and show you what stellar service looks like. Can we DM you?

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport After checking your response in the DM I see I was right. You were no help. You wasted my time.

  • isobel_b Isobel McCardie (@isobel_b) reported

    @HGSupport There is no status in your website but our server is down again. Can’t get access to emails. Please provide a status update of when this will be fixed. We have businesses to run that rely on email.

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