Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • WebDesign_NJ WebDesignNJ (@WebDesign_NJ) reported

    @HGSupport Wished I could check the logs, WHM doesn't load either. Then we get database errors, then it works flawlessly again. Cannot even log into my hostgator account, the password change emails don't get sent to me (I usually just pay the bills).

  • rohit_sen rohit sen (@rohit_sen) reported

    @HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them

  • AndrewLedford Andrew Ledford (@AndrewLedford) reported

    @HGSupport Can anyone at Hosgator tech support do more than a cpanel install of Wordpress? Hostgator took down one of my site with a cpanel install, I fixed it. But I still need new sites to work. When going to a new WP site it opens a folder on my computer to download a file.

  • RealPhrede Phrede (@RealPhrede) reported

    @HGSupport After many discussions with Hostgator I'm leaving and eating the cost of 7 months of service because they did not inform their customers they were removing this function. They left me high and dry on another domain that has the function working but can not adjusted or stopped.

  • RealPhrede Phrede (@RealPhrede) reported

    @HGSupport It's obvious @HGSupport doesn't care about customer experience. BTW, they never did answer the simple question of when this happened and still direct people to use it on their website.

  • boji boji Ω (3, 3) (@boji) reported

    @HostGator I’ve been on hold for 45 minutes. Emails are down. Websites are down. Please help. Urgent.

  • rohit_sen rohit sen (@rohit_sen) reported

    @HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them

  • CynderHost CynderHost (@CynderHost) reported

    @ghayasbst @HostGator @HGSupport We're sorry to hear that you're experiencing issues! If you're open to potentially switching, we promise that you won't have any issues like these. Plus, we can save you money + move you over for free w/ zero downtime! Can I DM you some more info?

  • PeterPritchard Peter Pritchard (@PeterPritchard) reported

    Hostgator support just prevented a minor heart attack. Sites should not be allowed to crash on holidays.

  • Knight65844644 Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • SystemsThl tHL Systems (@SystemsThl) reported

    @HostGator Now is 5 days since my dedicated server with @HostGator is down. My clients are starting to move on. Your service has become very poor. I requested even a backup if any or telling me the truth but never responded.

  • Knight65844644 Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • Knight65844644 Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • MarianLishman Marian Lishman (@MarianLishman) reported

    @HostGator Hi, I know you are doing a data migration on my sites but I was advised that sites would be down for 1 hour and not for 2 days. Please advise why, and how this will be fixed asap. Thank you.

  • ka9q Phil Karn (@ka9q) reported

    @GalileoSats @ea4gpz @CillianGNSS Hostgator is falling down on the job. They're running SSH 5.3 with insecure signature algorithms that have been removed by default from the current version is 8.2. Very annoying. And all of my website files are missing.

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