Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • mmanningnew Michael Manning (@mmanningnew) reported

    @web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?

  • HostGator HostGator (@HostGator) reported

    @Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator When will my dedicated server be up? It has been down all day.

  • JakeMacKabe Jake MacKabe (@JakeMacKabe) reported

    @KenyonPhill @bluehost @HostGator I used to work for HG before, during, and after they were acquired by EIG. Not good people. EIG sucks the life out of any company they buy.

  • web_ecosa Ecosa Web (@web_ecosa) reported

    @HostGator @HGSupport Why have you not responded to the DM we sent when our site was down without warning?

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @Jeanpaulcm @HostGator @HGSupport The support team said that it mostly affected users on dedicated servers. Looks like they are working on it. The timeframe I was given is 3-4 hours. It may take less, we'll see.

  • greguzo_ Greg - Nna anyi business (@greguzo_) reported

    Hostgator support >>>>

  • ajanecek Andy Janecek (@ajanecek) reported

    @HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport I got through by phone. I am still down. You offer to help. You just don't want to see these comments on social media. Offer real information.

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator Here we go again. My dedicated server is down again and now I have been disconnected from your call center. What is going on?

  • TrentonJournal Trenton Journal (@TrentonJournal) reported

    @HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.

  • adrianjkwan Adrian J Kwan (@adrianjkwan) reported

    @SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.

  • HGSupport HostGator Support (@HGSupport) reported

    @HushWork @seaside_beside @HostGator Our support team is happy to assist with redeeming the credit for the Uptime Guarantee.

  • mmanningnew Michael Manning (@mmanningnew) reported

    @QwikAdcom @HostGator @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?

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