Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisOTRN Chris Sutton, RN, OTR/L (@ChrisOTRN) reported

    @HostGator @HGSupport my site has been down since last night due to expired SSL. Called 7 hours ago and checked on status 3 times. Response: “you will be up and running in no time.” No real update or estimated time. I really expected better.

  • ChrisOTRN Chris Sutton, RN, OTR/L (@ChrisOTRN) reported

    @HGSupport @HostGator I finally got a call through a few minutes and the person fixed the issue and was able to get my site back online

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.

  • lorlarz2 lorlarz2 (@lorlarz2) reported

    hostgator has had several very serious problems w/ their email system (not getting key emails, putting email in the wrong folder, not keeping a copy in the SENT folder & more). These problems have been on & off for 3mo.+ No one THERE understands OR is willing to FIX anything

  • nude_pig The **** Pig (@nude_pig) reported

    From time to time if you find my website is down, just so you know, it’s an issue with my hosting company. I’m working on possibly switching to another since I’m within the 30 day money back guarantee window. Thanks for your patience. #thenudepig #Hostgator

  • channelforbus ChannelForbus (@channelforbus) reported

    @HGSupport Already got it. Nothing to say. If it takes a couple days it takes a couple days. Just purge my name and info from your system and take care of that other crap and we can wipe our hands of each other.

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    More than 4 days @HGSupport can’t fix my issues, Very bad support I opened 3 tickets without any progress Why support team not professionals in @HGSupport @HostGator

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HostGator very bad company and bad support, I have problem more than 4 days they can’t fix it, just they said we will open ticket @HGSupport @HostGator

  • rajeshmgnair rajesh g nair (@rajeshmgnair) reported

    @HGSupport Hi ... We tried the live support chat , seems it is not showing ... Please help

  • dantediakos Danté Diákos Fillyau (@dantediakos) reported

    @HGSupport You’ve had an escalated support tech that seems to not resolve the issue. At this point if it’s not resolved by 8am I’m completely moving the site and try not to lose the client

  • AndreD Andre Daoust (@AndreD) reported

    @HGSupport Thanks for the information. Please be aware that some WP themes are breaking because version 5.6 is now considered obsolete. Upgardint to VPS hosting is too expensive leaves me with only two unpleasant options. 1) keep sites broken or 2) find new hosting

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HGSupport I just Want my problem to be sloved!. I have very big pressure from my customers! hope to progress quickly! Otherwise I will lose my business!!.

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HGSupport @ivanJespitia @HostGator Can't get a ticket if we're holding for support

  • nude_pig The **** Pig (@nude_pig) reported

    Once again my apologies for being unable to update my website. #Hostgator has been down for over 12 hours now and doesn’t seem to care.

  • JulicePerpetual Julice Perpetual (@JulicePerpetual) reported

    @HGSupport RE: Case ID: 16140265: deny access code placed in htaccess by hostgator admins It's now nearly 30 hours without a fix

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