Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Enchanted Meat (@EnchantedMeat) reported@HostGator @EveryChildMatt This is definitively the case. If not, why are your hold times for tech support 99 minutes? We cannot access any email. What is going on? What is the ETA on a fix?
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Fab (@FabDM75) reported@HostGator I'd expect at least a month refund. I'm having so many issues with customers, some will leave my service due to these interruptions
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Pngimg.com (@PngImgCom) reported@HostGator you servers are down. Can you resolve?
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Pngimg.com (@PngImgCom) reported@HostGator @HGSupport Hey! Our server is down! What's going on?
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Arkansas SBTDC (@ASBTDC) reported@HostGator Appreciate this update, since the wait time is 99 minutes on your customer support line. Hoping for a quick resolution!
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Crypto Billionaire Club (@EveryChildMatt) reported@HostGator Whole thing is down. Your servers, Cpanels, websites all of it. Are you guys trying to kill your brand? Those who are running their businesses on your servers aren’t going to trust you no more.
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Crypto Billionaire Club (@EveryChildMatt) reported@HostGator You are joking I guess.. websites, emails, servers, reseller access, chat support all is down ..you guys can’t even handle chat inquiries at the moment based on how many pings you are getting. In last one hour thousands reported you down on downdetector ..
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Brandon Connell (@Brandon_Connell) reported@skystracloud Why are you replying to everyone? You are not hostgator support.
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Trista Lauritsen (@viva_trista) reported@HostGator Not acceptable. Client's emails and websites have been down for over 2 hours.
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Nikos Drakopoulos (@nikosdr7) reported@HostGator Yup everything is down 😫
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David R. Giorgi (@david_giorgi) reported@HGSupport @HostGator We have important medical sites that are down again! Still no status pages! We will migrating these sites. If you require assitance with migrating your site(s) away from HG let us know. At present we are looking into rackspace and mediatemple.
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Yao Ayala (@IdentiGrafica) reported@HostGator Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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russellsalk (@russellsalk) reported@HostGator We are having issues with one of our server accounts - is there any info on time to resolve this?
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TraderScooter (@TraderScooter) reported@HostGator @HGSupport I’m paying a lot of money for a dedicated server, and having it go down for hours at a time every week (during peak times) is testing my patience. Can you please tell us what you’re doing to fix this?
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Randy Angelo Chmm (@randychmm) reported@HostGator This is unacceptable! I have over 30 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.