Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Stevenson
(@robin_stevenson) reported
@HostGator Not just emails- my website is down. When will this be fixed- any idea of timeline?
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Jordan
(@JIHVD) reported
Is @HostGator down? @HGSupport
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Billie Jo Bialorucki
(@bjbialorucki) reported
@HostGator THIS IS OUT OF HAND. GET IT TOGETHER. ANYONE USING YOUR SERVER IS LOSING MONEY!!!! And we’re all still paying for ****** service.
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Bilal Bhatti
(@BilalBhatti) reported
@profitsinyards @HostGator Same. Site is down.
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Yum Or Yuck? Ⓥ
(@IsItYumOrYuck) reported
@HostGator 1. Are we potentially looking at weeks of email not working? 2. Can Hostgator still be defined as a hosting provider if they don't provide a functioning email service? 3. Shouldn't you at least get rid of the "99.9% uptime guarantee" from your homepage?
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lagarto
(@chacaldelasado) reported
@HGSupport @KitchenerTesla @tekchic is there any official statement because hostgator is having problems? I've been 3 days with more than 30 domains without mail and nothing has been reported about it
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Damon L. Jacobs
(@DamonLJacobs) reported
@HostGator It is still not working. Ready to leave @HostGator after 10 years.
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Omar del Castillo
(@odelcastillo) reported
@HostGator Do you still use @HGSupport account? It haven't tweet since January. I've been waiting a while for a response in the chat. Ticket support was better and I didn't have to stop my work and stare at the chat just to report a problem.
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Team V Technology
(@teamvtechnology) reported
I never tweet...but @HostGator FIX YOUR SERVERS and provide your customers with an ETA since you don't answer your phones or chats.
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Robert Boosted 2X McGuire
(@robertwmcguire) reported
@HostGator Is anyone aware if this issue is also affecting email forwarding or is it possible I have a separate issue going on?
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Rob Lischer
(@rlischer) reported
@tekchic @HostGator @HGSupport Outgoing email seems to be the issue I am having.
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Syneidesis
(@MagoDuende) reported
@santiagomc1210 @HostGator Better call by phone! Chat sucks these days, I guess it is related to their outage too
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Taylor Hamilton
(@TaylorBryanne18) reported
@HostGator Any ETA? if not fixed by end of day, we will be changing provider tonight. Useless company didnt even bother to contact people about this issue and left it to me to figure out what was wrong.
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Shoaib Hussain
(@shoaibhussain) reported
@profitsinyards @HostGator Same for everyone the past two weeks that’s why changed hosting of few websites out of hostgator. Will move other websites too if not fixed soon! Websites not loading and emails not working!
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Randy/WCGComics • Inkpot Award 2018 SDCC
(@randywcgcomics) reported
@HGSupport I’ve twice called your support line (including today and yesterday) and have not received any return call even though the system said it was around a 10 minute turnaround time. I’ve also been on an open hold on your line for past 26 mins that was supposed to be 8 mins