Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • nogracenocase 4 Skee F💕💚 (@nogracenocase) reported

    Hey @HostGator does your customer service exist? Do you have reps that actually know what they’re doing?! This is ridiculous.

  • ShoppersWing3 Vandita Tiwari (@ShoppersWing3) reported

    @hostgatorindia @HGSupport The site goes down randomly, the support says, its some internal error. BUt I loose business this way

  • valenzze Jorge Valencia (@valenzze) reported

    Hey @HostGator more than 24 hours and your team dont fix my ticket, this is unacceptable. 😩

  • SetraHosting SetraHost (@SetraHosting) reported

    @fmlukanga @VinodSharma10x @natmiletic Unfortunately, it's very common for Bluehost/HostGator websites to get malware and little to nothing is done to fix it on their end except charging you $300+ for a scan on SiteLock. I'd suggest using a hosting provider that is equipped with advanced security to prevent this.

  • MetaphysicalPI MysticInvestigations (@MetaphysicalPI) reported

    Is there a #hosting service that actually would like us to sign up & pay them money?! @HostGator couldn't even set up our account so we canceled. Now @ionos_com can even complete a Paypal transaction without an error for a dedicated server. The host search continues...

  • sumitgvyas Sumit Vyas (@sumitgvyas) reported

    @prakash384220 @hostgatorindia Agree. Their hosting goes down every day at least twice by default. Hostgator India is one of the worst hosting possible. I am chasing them for the last 2 months for this issue. No solution till now.

  • Kushalshah_nm Kushal Shah (@Kushalshah_nm) reported

    @hostgatorindia @HostGator @HGSupport Case # 45558140 following up with your team on emails since 10 day, not a single acknowledgment or response. Website is hacked and down due to your server issue. Still no response

  • AzaleaCreation2 Azalea Creations (@AzaleaCreation2) reported

    @HGSupport Hostgator chat is not working and I need help!

  • prakash384220 PrAkAsH PaTeL (@prakash384220) reported

    @hostgatorindia HostGator hosting server is very bad. Every day done more than half hour website Server down. &Customer care have no any authority to say why down to known the server. Since 2 years i have been to used #hostgator for our website hosting. I think you have no need to your customer.

  • MetaphysicalPI MysticInvestigations (@MetaphysicalPI) reported

    The morons at @HostGator couldn't even keep us as a customer for 5 hours! LOL! Setting up a VPS account is seemingly a Herculean task for them among other issues! Back to looking for a new web hosting service! Maybe someday we'll get back to creating content! 🧐

  • sumitgvyas Sumit Vyas (@sumitgvyas) reported

    @NANHEGUJRAL @HostGator Same here. The site goes down everyday. And they will give a generic response. Pathetic service.

  • Sleaklight Sleak (@Sleaklight) reported

    @HGSupport last night I tried getting in touch with support regarding websites with malware in my account yet after an hour wait, couldn't get a hold of anyone in live chat, where can we open a ticket? It's been a while since I've used support and can't find that option.

  • HGSupport HostGator Support (@HGSupport) reported

    @Kushalshah_nm @hostgatorindia @HostGator I will reach out to escalated support on your behalf. I would not suggest posting the case number publicly though, for account security reasons.

  • DomainPluto DomainPluto (@DomainPluto) reported

    @HostGator We have plenty of websites on your hosting that’s not working and are being redirected. Unfortunately we can’t get through to your “support”. We will be moving from you soon.

  • NANHEGUJRAL Nanhe Gujral (@NANHEGUJRAL) reported

    One of the worst service till date from @HostGator Every second day our website is down... made a very bad decision..

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