Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San José, Provincia de San José | 2 |
| Cuernavaca, MOR | 2 |
| Mexico City, CDMX | 2 |
| Nairobi, Nairobi | 1 |
| Fairborn, OH | 1 |
| Goiânia, GO | 1 |
| Homosassa, FL | 1 |
| Duque de Caxias, RJ | 1 |
| Taboão da Serra, SP | 1 |
| Atlanta, GA | 1 |
| San Antonio, TX | 1 |
| Bengaluru, KA | 1 |
| Melbourne, FL | 1 |
| Florence, SC | 1 |
| Greater Noida, UP | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Irvine, CA | 1 |
| Dubai, Dubai | 1 |
| Gorakhpur, UP | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport Seven days to fix this issue and not solved yet, why all this delay, I want an explicit response other than the one you told me that you are waiting for the latest update, why all this delay
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Tom Tolkien
(@tomtolkien) reported
Six and a half hours on support chat to 5 different people at @hostgator @HGSupport in the early hours of Sunday morning. Gaslighting, denial, lies. No more. That's it folks. I'm out. Any suggestions for robust #hosting , please send my way!
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glazinghelp.com
(@glazinghelp) reported
@SchoolReading @HostGator I have contacted hostgator via the online chat and have been informed that they are currently migrating servers so they will be down and should be up and running soon.
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Hady
(@Hady14133508) reported
@HostGator I am unable to access all my websites, and the support team is saying there is server upgrade, how could you do that without planning and informing your customers.
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Abijita Foundation
(@OfficialAbijita) reported
@HostGator May be you guys should focus on your hosting speed instead of this not funny memes. Your hosting sucks😔😔😔
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://citi-help-alert03c[.]com #phishing #hostgator
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Ryan Jones
(@RyanJones) reported
@HGSupport You've looked into it 3 times, you keep saying "maintenance is still ongoing" that's why I'm taking this public. Cuz your support has no idea what's going on.
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Mr and Mrs Kink ****
(@MrandMrsKink) reported
@HGSupport were getting nasty alerts that our website isn’t working. BTW you chat support does not work.
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport Today is the eighth day of the series of false promises you give to us that the issue of bounced emails will be resolved within 24 to 48 and the false escalation of the issue, Do the HostGator support team can't find a solution for this issue?
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Shaun O Connor
(@shaunoconnor1) reported
@KhalidBalid @HostGator What's happening with your site? I'm on HostGator too and my sites have been going offline intermittently all day. Support didn't mention anything to me about server migration though 😕
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Ryan Jones
(@RyanJones) reported
Hey @HostGator it's now been over 24 hours since you took my server down for 30m-1h of maintenance. Still not up. What the hell is going on?
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Big Rock Graphics
(@BigRockGraphics) reported
@HGSupport Our VPS has now been down for over 8 hours, not the expected 4 hours maximum. What will @HostGator be doing to correct this immediately?
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K-12 School Reading List
(@K12readinglist) reported
@HostGator our site is down and your support won’t assist?
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Ryan Jones
(@RyanJones) reported
So @HostGator emailed me saying my sites would be down for 30 min to 1 hour for a data center migration. It's been over 13 hours now and they say it could be another 24 hours.
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DigitalBookSpot.com
(@DigitalBookSpot) reported
@RyanJones @HostGator 27 hours for us and they just pushed it back another 6 hours- this is insanity after they said it might be down for only 30 minutes in the notification email.
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