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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago, Santiago Metropolitan 1
San Miguel de Allende, GUA 1
Santa Clara, CA 1
Oaxaca, OAX 1
Thornton, CO 1
Chisinau, Chișinău Municipality 1
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • tennisballchips
    TBC🏄‍♂️❎ (@tennisballchips) reported

    @HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.

  • okyall55
    OkYall (@okyall55) reported

    @HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????

  • mettersoy
    Mehmet (@mettersoy) reported

    After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

  • Stelladmarco
    Stella DiMarco (@Stelladmarco) reported

    @HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting

  • BlockNewsMedia2
    Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported

    FFS @HostGator - hold for 25+min tech support line?

  • okyall55
    OkYall (@okyall55) reported

    @Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed

  • cutearundhathi
    Cutearundhathi (@cutearundhathi) reported

    @HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi

  • shamailaijaz
    Shamail Aijaz (@shamailaijaz) reported

    @HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.

  • tb6___
    Tyler (@tb6___) reported

    I didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service

  • nathanyoung26
    Nathan young (@nathanyoung26) reported

    @squarespace @SquarespaceHelp is costing us thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Fix it. Now.

  • tanamarieco
    Tana Marie ✨ (@tanamarieco) reported

    Decided to go independent with HostGator hosting, but there was one problem... I needed to relearn coding. With all these new AI coding apps, I didn't know where to start.

  • cjcornell
    CJ Cornell (@cjcornell) reported

    Does anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport

  • itsjustmetwo
    Lissa (@itsjustmetwo) reported

    @HGSupport Why is it impossible to get anything escalated to people who can actually help?

  • tawheedsofia
    Tawheed (@tawheedsofia) reported

    @BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!

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