Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • RadiantLiving_ Chanelle Washington (@RadiantLiving_) reported

    @SquarespaceHelp @HGSupport still need help with DNS records. Site not pointing correctly.

  • yatix25 Yatix (@yatix25) reported

    @HostGator @HGSupport Server is down again, WHOLE WHM. What is going on guys? These so frequent. How someone is suppose to work that way?

  • OkuyasuStand Okuyasu the Hand (@OkuyasuStand) reported

    @BronsonOQuinn @HGSupport Sorry. I didn’t see this till now. Says service maintenance. However, the non planned nature of it and the length of time probably says something blew up in their face

  • JuanCGomez174 Camilo Gomez (@JuanCGomez174) reported

    @HGSupport @HostGator Server is down, whole service can't be reached, not even CPanel, please help us

  • clameek Christopher Meek (@clameek) reported

    @HostGator what's happening with chat customer support? The last three days, I login, select chat, the window opens, and says that I will be connected with an agent within 5 minutes. Nothing changes for several minute after - 10, 15, 30 minutes.

  • RealChadSummers Chad (@RealChadSummers) reported

    @HGSupport Good Morning, I’m having issues uploading files through my FTP and was running into issues uploading through the file manager but that seems to be working now. This is something that I run into with your server multiple times per month. It tells me that disk is full

  • BolingWeinbaum Seriously, WTF!? (@BolingWeinbaum) reported

    @yourlocalcinema @HGSupport Was your issue resolved? I'm looking for a new host, but it seems like ALL of them are having issues constantly. Do you recommend this hosting service?

  • E_IR E-International Relations (@E_IR) reported

    @HostGator – our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up as our 5+ million readers would like to access our website! thanks

  • electrolover777 electrolover (@electrolover777) reported

    @HostGator @HostGator @HGSupport My VPS server is down and all my reseller accounts are down. Not being able to access WHM, Emails and all websites are not accessible. During the last 3 weeks, the services have been down multiple times. 99.9% uptime guarantee? What a joke!

  • lancefinlinson Lance Finlinson (@lancefinlinson) reported

    Been working with @HostGator for days trying to fix a ssl problem. Very frustrating

  • E_IR E-International Relations (@E_IR) reported

    @hgsupport our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up - with thanks

  • AgileWaters Rick Waters (@AgileWaters) reported

    Hey @HGSupport you guys ever return those tech support calls? Or do you just want to dupe the first timers into waiting an hour for a callback that was supposed to be 10 mins?

  • FireSpikeLLC FireSpike LLC (@FireSpikeLLC) reported

    We're noticing a large chunk of HostGator appears to be down. Waiting on any official announcements.

  • chakery Malcom 🇺🇸 (@chakery) reported

    For example. The CSR told me that the DNS was not pointing to HostGator when in fact, the "A Record" was pointing to HG's IP address. This was not a one-time issue, as I have had to reach out for the same issue at least 5 times already for the same issue.

  • AffiliatesWatch The Affiliate Watch (@AffiliatesWatch) reported

    @josephmwood Any savvy WordPress guru would definitely tell you to stay far, far away from HostGator. They are horrible. If not long contracts, expect malware, downtime and minimal service. Don't listen to any affiliates or paid marketers. They just want commission. Buyer beware and be smart.

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