Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • jeferod83 Jeferson Rodrigues (@jeferod83) reported

    @HGSupport @HostGatorBrasil My website is down WHM down What is happening? Some trouble again with dedicated servers?

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.

  • neurovagrant Ian Campbell (@neurovagrant) reported

    @HGSupport It's the same obviously suspicious domains with phishing ties day after day. You should be pre-screening them out rather than taking money for them. Have never received a response from you by email.

  • oom_rl outofmemory 🌻 (@oom_rl) reported

    @abyssdomainxprt @HostGator Surprised to see Sophos picked it up. Never had good results with it. Guessing it's doing it on combo: heuristics of "tiny encrypted ISO" plus possibly a hash? I intentionally D/L'd on a box with MalwareBytes just to see whether it picked it up - nope.

  • caspianexplorer Fuad Jalilov (@caspianexplorer) reported

    @VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues

  • steps_to_change Cherry Tree Therapy Centre (@steps_to_change) reported

    @HGSupport our emails are not working, are you experiencing problems?

  • monroeandco Monroe&Co. (@monroeandco) reported

    When you migrate a site with .@HostGator to an upgraded server, they leave both accounts open and don't migrate all your services automatically... and then your site breaks. LIKE WTF

  • petsimk S. Simkus (@petsimk) reported

    @HostGator 503 Service Unavailable. Can not do anything right now. I wonder how long this will take 🤔.

  • RoundrockM RoundRock Magazine (@RoundrockM) reported

    @HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed

  • Salhants Sal Hants (@Salhants) reported

    So my Hostgator shared server doesn't have php 8 and one of their representatives is asking me to purchase another shared server with php 8 and migrate all my 6 sites. I'm so confused. Why there's old and new shared server with different service???

  • jkennedy_author Julian Kennedy-they/them #amediting (@jkennedy_author) reported

    @ViviAnneHunt I feel you. Mines being all weird and i spent 2 hours trying to solve a hostgator issue with my computer working jankily

  • caspianexplorer Fuad Jalilov (@caspianexplorer) reported

    They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues. Asked chat guys for updates and the reply was: "Our team is working on the issue"

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.

  • michelleprice sheADHD & Quirky AF | #2e (@michelleprice) reported

    @HostGator WTF is UP? Your tech support broke a site and now y’all AWOL?

  • Ajaydeore1 AJ (@Ajaydeore1) reported

    1) Support - The slowest support in work, it take 10-15 minute to connect, and 90% of the time does not resolve the problem 2) For example my reseller server got attacked with Malware - HostGator support chat suggesting me to try a third-party malware cleaner...

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