Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • designbilly Billy Mitchell (@designbilly) reported

    Just told customer support at @HostGator there where wrong when they tried to steer me into using a payed SSL service. I figured out I had to use Run AutoSSL under SSL/TLS in cPanel to get the free Let’s Encrypt working. #webdevelopment

  • markjgardner Mark Gardner (@markjgardner) reported from Houston, Texas

    Tried going down the rabbit hole of getting the @github CLI utility installed on my @HostGator @CentOS 7 VPS without having to build from source. **** it, don’t need it *that* badly.

  • WarzoneHeatt Jose Angel Linares 🇸🇻 (@WarzoneHeatt) reported

    @HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽

  • NancyCWalker Nancy C. Walker 📑📚📷 (@NancyCWalker) reported

    @VictoriaRosePhD I'm using HostGator. Good customer service and reasonable pricing.

  • SovrumanoBrat SovrumanoBRAT (@SovrumanoBrat) reported

    Actually, I think all of My accounts are hacked. Google, Twitter, Facebook, Paypal, Patreon, TeeSpring, BuyMeACoffee, Hostgator, and whatever else. I think they're hacked by rats. And they've never given Me any paperwork---no liens, judgements--nothing. I hear that they... 👇

  • 2010ceo T.J. Dickerman (@2010ceo) reported

    @HGSupport @HostGator Thanks, after reloading and getting a third support person they were finally able to stick around long enough to figure out the situation.

  • IMRahul_Pandit Rahul Pandit (@IMRahul_Pandit) reported

    Very poor Service provider @HostGator .. No Customer Support

  • melanie_nyx Melanie Nyx 🔞 (@melanie_nyx) reported

    @SibleyStamps I don't currently have a website but I did for something non-writing related and used NameCheap. Never had any problems with them. I've also used HostGator.

  • snookyollie BeanMachine (@snookyollie) reported

    @HostGator @GoDaddy Always used go daddy and had great customer service but I had heard great things about hostgator. Don't make the switch guys, awful experience. Customer service is always worth a premium! 350$ Business package and left with a broken site and 0 service. NGMI!

  • ManthanMobility Manthan Dalal (@ManthanMobility) reported

    @HostGator @HGSupport You guys has suspend my hosting plan. I had tried to make payment couple of days ago and right now and it showing error to make payment. As per last talk you told me there is system issue and admin is solving

  • just_a_presence Just Exploring! (@just_a_presence) reported

    @hostgatorindia I had my hosting account badly infected with unknown virus only after hosting at you. I never imagined that shared hosting that big immense at hostgator. I now may lose a lot of client websites that costs thousands. You're solely responsible!

  • DigitalKavita Kavita | Digital Marketer | Freelancer India (@DigitalKavita) reported

    @HostGator we are facing some malware issue on our website & trying to communicate. No one giving the right resolution from your tea of executives.Can anyone from HG team connect and close the matter asap.we facing critical issue.since morning explained issue to 2-3 chat exec.

  • JulieSpira ❤Julie Spira (@JulieSpira) reported

    @HGSupport Please check your DM and have a senior supervisor call me re: an urgent matter. I've never been treated so horribly by a web hosting company, or any company for that matter.

  • dnprotect dnprotect (@dnprotect) reported

    @jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.

  • mred53 mred (@mred53) reported

    I've opened a ticket with @HostGator to fix this, so hopefully that'll be done soon

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