Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
@HGSupport The system error has seemingly been fixed. You might want to invest in some customer service training for your staff. 15 minutes between messages, giving information unrelated to the issue and hanging up on customers is not how you keep them.
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Pandita
(@SeamanPandita) reported
@HostGator Wish I could, but email is still not working for my reseller clients and it's hurting my business!
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TomAikenhead
(@AikenheadTom) reported
@HostGator how long do you expect to have outbound email issues? Your DNS is blacklisted, so how long until we can send emails that don't take days to arrive? My biz is taking a hit, not happy... @dreamhost I'm looking your way...
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
Seriously, is it just me, or is @HostGator's tech support incredibly bad? It's taken an hour on live chat for them to finally say there's a system error on their side, I ask when will it be fixed, and I was given an auto response and then the operator "left". WTAF???
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ET
(@tyberco) reported
@HostGator smtp email is not being delivered. This issue has been ongoing for days, if not weeks. They've been unable to resolve it. Cannot recommend @HostGator for web or email hosting.
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The Affiliate Watch
(@AffiliatesWatch) reported
@capello_007 @r_sotojr @EthaanJack Definitely don't do that, they're the same company as Hostgator...crappy service on both, don't listen to affiliates out for your money to make commission!!
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Michael Wilkes
(@disambiguator) reported
@HGSupport It's a full day later and my company email is still not working. I can receive (some) messages but cannot send anything.
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Pandita Seaman
(@SeamanDesign) reported
@tyberco @HostGator I’m having the same issue - it’s the worst service I’ve experienced. I’m a reseller so I have clients hanging cause of this madness with no ETA!
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Panos
(@tazmahan) reported
@tyberco @HostGator Same thing here for over 3 days. Talked to a rep via live chat said they're aware of the issue and will fix it. Well 3 days passed the issue is still there...
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Russell Taylor
(@Russ_T_138) reported
@HostGator That would be great... You know if you could get my server up that's been down since yesterday. If you could get that done, so that my clients and I can actually be back up and running I would be happy to enjoy the weekend.
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Creyente Music
(@McCreyente) reported
@mangi_tshikomba @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Nezumi Ronin
(@NezumiRonin) reported
@Benitez2Ines @HostGator Me too!!! same problem!
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Televisiphonernapper
(@heymikejones) reported
@HGSupport @HostGator Color me weird but this email issue is pretty close to a catastrophic failure at least to customers enduring it. You’d think there could me some public updates. Maybe even a public apology by someone who manages the company.
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Ricky
(@r_sotojr) reported
@ZoeWundenberg @HostGator Same here. Been having this HORRIBLE delay on my sent emails (up to 24 hours delayed) for over 10 days and they just email me with some "I'm sorry but there is no ETA for fix" b.s. When I go into chat they just tell me to keep emailing them and leave the chat.
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Pandita Seaman
(@SeamanDesign) reported
@HGSupport @Hostgator Is there an ETA on resolving the email issues? This is pretty ridiculous! I have clients who’s business are being seriously impacted by this insane lapse in service with no definite time frame for resolution. What’s going on? #Hostgator
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