Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • rogeliosp Roiër (@rogeliosp) reported from Morelia, Estado de Michoacán de Ocampo

    @HGSupport Ey the server is down and we have no response on the chat

  • acadiasystems Acadia Systems, Inc. (@acadiasystems) reported

    @HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • CarShipCarrier Car Shipping Carrier (@CarShipCarrier) reported

    @HostGator This needs to get handled ASAP. People are losing money every minute that this isn’t fixed. To make it worse, your own customer & technical support doesn’t even know that these issues are occurring with the HostGator system. I’m told that the issues are on my site and caching. 🤬

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • Yevo_a Yevo (@Yevo_a) reported

    @twainmurua @HostGator @bluehostsupport Down again

  • MuseoMACBA MACBA Buenos Aires (@MuseoMACBA) reported

    @HostGator We have been talking several times a day for the past 4 days. Always the same answer. It’s fixed. Works for 1 hour and then dies again. Then they explained they been having internal issues but today they asked for our IP. It’s is not an issue from our IP or our Internet provider

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?

  • RickWritesNow You can call me Rick (@RickWritesNow) reported

    @HostGator Still down? Our site is offline again. Whats the ETA getting this resolved

  • TORehman Tariq O. Rehman (@TORehman) reported

    @HGSupport Hi Tommy. Plz get it up and running ASAP. Your agents and advisors are no help for the last 6 days. 7th day starts tomorrow. Still believing in HG!

  • Yevo_a Yevo (@Yevo_a) reported

    @twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help

  • bgallagh3r Brian Gallagher (@bgallagh3r) reported

    @HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.

  • TORehman Tariq O. Rehman (@TORehman) reported

    @HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!

  • johngclaudio John Claudio (@johngclaudio) reported

    @HostGator Hi. Where is the promised PHP 8 support that was supposed to come in March?

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