Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
LockSafe
(@LockSafe) reported
@HGSupport Over 90 mins later they NIKHIL decided they could not help
-
Jay Marroquin
(@JayMarroquin) reported
Any email issues currently @HostGator @HGSupport. Getting some SMTP issues on my end for a few hosted domains.
-
Rich
(@SharpguyRich) reported
@HostGator I dont like the Block Editor, too difficult for simple changes, go back to the old way, or find another way. Since MS Frontpage 97, web design has became more difficult, why? Give me WYSIWYG, not block editor, you cant even change font type in block, its in the theme??? it sucks.
-
LockSafe
(@LockSafe) reported
@HostGator @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
-
laine ➡️ CFE 2022
(@korayik0) reported
today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry
-
Julie Kubiak
(@JulieKubiak) reported
1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning
-
Zennie Abraham CEO Zennie62Media.com / Zennie62
(@ZennieAAbraham) reported
After great support @hgsupport has fallen off the wagon. I have tickets not responded to, call center workers who tell fibs about service, saying "They're working on it now", and one guy who just wanted to argue with me. HostGator does not seem to value me as a customer. .
-
Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG as I've never had a service interruption and CS has always been helpful and offset rising costs.
-
LockSafe
(@LockSafe) reported
@HostGator used to be a great company but the service just gets worse
-
HostGator Support
(@HGSupport) reported
@JC_Wrighter @HostGator We don't want your site to be listed as 'Dangerous'. Send me a DM with some account info and I'd like to help. -Val
-
Edward Quisenberry
(@Insure_Ed) reported
@HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
-
Serpentinization
(@ImIncoginto) reported
@HostGator Been a customer over ten + years as a reseller and the cost of the package continues to go up up up in price... Consider perhaps loyalty rewards or something to benefit loyal patrons? Something.
-
Zennie Abraham CEO Zennie62Media.com / Zennie62
(@ZennieAAbraham) reported
And I still have the problem I contacted them about, even though I made some progress in working on it, on my own. Not cool HostGator. You've upset an ally. Me.
-
David Davis
(@bigkidatplay) reported
@HostGator I have been a customer for almost 15 years and one of the things that I raved about with your company is your excellent tech support. I contacted tech support tonight and had the worse experience I have ever had thanks your rep Angelo. I hope this was a one off.
-
Chelsea Wright
(@fitmodelchelsea) reported
Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail