Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Yevo (@Yevo_a) reported@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help
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Sebastian Murua (@twainmurua) reported@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem
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Sebastian Murua (@twainmurua) reported@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?
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Jenny 🇺🇦 (@JennyMakesStuff) reported@maedizon168 @HostGator @HGSupport I've been waiting for someone to enter the HostGator Support chat ... this is so frustrating.
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Jenny 🇺🇦 (@JennyMakesStuff) reported@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.
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Wachira Muriuki (@thekauzi) reported@HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Brian Gallagher (@bgallagh3r) reported@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.
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Acadia Systems, Inc. (@acadiasystems) reported@HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.
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Wachira Muriuki (@thekauzi) reported@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Cynthia T (@Bitcoin_Mafia) reported@HGSupport I'm trying to start a support chat on your website and it just buffers endlessly. I just got a call from a potential job that emails they've been sending to me over the past couple of days have been bouncing back.
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Acadia Systems, Inc. (@acadiasystems) reported@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.
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MACBA Buenos Aires (@MuseoMACBA) reported@HostGator We have been talking several times a day for the past 4 days. Always the same answer. It’s fixed. Works for 1 hour and then dies again. Then they explained they been having internal issues but today they asked for our IP. It’s is not an issue from our IP or our Internet provider
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John Claudio (@johngclaudio) reported@HostGator Hi. Where is the promised PHP 8 support that was supposed to come in March?
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Tariq O. Rehman (@TORehman) reported@HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!
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Max (@Maxpar321) reported@HostGator @HostGator VPS server still down and can’t login. When will this be fixed?
Check Current Status