Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faizan Shaikh (@FaizanS1996) reported 23 seconds ago

  @DanMicovic @HGSupport @HostGator That’s rough, 2 weeks with no access is unacceptable, especially for email and client sites. You may want to start looking at alternatives like Fresh Roasted Hosting. Their support is much more responsive, and the uptime has been solid in my experience.

• 
  Kishor K Sukumar (@kishorksukumar) reported 2 minutes ago

  Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport

• 
  HostGator Support (@HGSupport) reported 3 minutes ago

  @NoiseReturn @HostGator Thanks for flagging this. Our teams are available 24/7, and we’d like to help get you connected. If chat isn’t loading, try using incognito mode, disabling browser extensions, and ensuring JavaScript is enabled. Please DM additional information if that doesn't get you connected.

• 
  Mike Shor (@MikeShor) reported 11 minutes ago

  @HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years

• 
  Juan luis | JLP (@juanluis_JLP) reported 11 minutes ago

  Is Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.

• 
  Lucho Señal⚡️ (@Luchocalabera) reported 11 minutes ago

  @HostGator @_CooLesT_ All ready did Server is down forma TVE last 5 hours at least

• 
  Oscar H (@oshunu) reported 16 minutes ago

  @HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.

• 
  Rick Kapur (@rickkapur) reported 17 minutes ago

  @HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing

• 
  Rafael Polcaro (@rafaelpolcaro) reported 18 minutes ago

  @HostGator for the past 4 months my website was offline for about 7 days, the Brazilian branch of Hostgator sadly it’s terrible, I'm just a few hours from completing 48 hours offline. Seems nobody cares, never had a server provider like this. It takes days to get the website on

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 19 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  Kishor K Sukumar (@kishorksukumar) reported 21 minutes ago

  @HGSupport @HostGator still no follow up and telling me to wait until server is enabled then they will proceed with migration and the worst part is there is no Estimate time when will that happen Currently i got the same answer for 6 days repeatedly

• 
  HostGator Support (@HGSupport) reported 21 minutes ago

  @ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.

• 
  Shawn Brown (@shawnbb13827) reported 28 minutes ago

  @HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!

• 
  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 28 minutes ago

  Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company). in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

• 
  HostGator Support (@HGSupport) reported 29 minutes ago

  @seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.