Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Hady14133508 Hady (@Hady14133508) reported

    @HostGator I am unable to access all my websites, and the support team is saying there is server upgrade, how could you do that without planning and informing your customers.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    Six and a half hours on support chat to 5 different people at @hostgator @HGSupport in the early hours of Sunday morning. Gaslighting, denial, lies. No more. That's it folks. I'm out. Any suggestions for robust #hosting , please send my way!

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @hostgator The cloud server my sites are hosted on have been down for five hours. (Backed up by evidence from pings, cloudflare, uptimerobot and more) Your chat support just doesn't care at all and won't lift a finger. Please look into it! Not sure what I'm paying you guys for...

  • BigRockGraphics Big Rock Graphics (@BigRockGraphics) reported

    @HGSupport @HostGator Our VPS/WHM is up again but none of the websites or domains on the server are resolving or working. Please investigate and resolve this ongoing issue @HGSupport

  • RyanJones Ryan Jones (@RyanJones) reported

    @HGSupport You've looked into it 3 times, you keep saying "maintenance is still ongoing" that's why I'm taking this public. Cuz your support has no idea what's going on.

  • MrandMrsKink Mr and Mrs Kink **** (@MrandMrsKink) reported

    @HGSupport were getting nasty alerts that our website isn’t working. BTW you chat support does not work.

  • faisal7moud Faisal Web developer (@faisal7moud) reported

    @HGSupport my vps over 10 hours down !!! Hostgator very bad experience

  • NodeSpace NodeSpace Hosting (@NodeSpace) reported

    @darth_na @RyanJones @HostGator Not even that - with cPanel's migration feature, we can literally move an entire server with zero customer downtime. Idk what they're doing, but it screams incompetence.

  • johnmcduffie John McDuffie (@johnmcduffie) reported

    @HGSupport Its been escalated for 16 hours. I have gotten no answers. Just bullshit scripted copy and paste crap from some call center. @HostGator tomorrow is a business day. Ill assume you'll cover my lost revenue. #CustomerExperience is epically bad

  • chatterisdotbiz Chatteris Weather (@chatterisdotbiz) reported

    Hostgator are migrating data servers and it’s causing big problems to my site, they say it will be sorted by the 29th June, fingers crossed as I’m losing weather data 😟

  • david_giorgi David R. Giorgi (@david_giorgi) reported

    @HostGator @HGSupport No status page, No ETA on when our (20+) medical sites will be back online !!! 24h+ down and counting, it is likely we will be moving our sites away from HostGator ASAP. A disgrace.

  • RyanJones Ryan Jones (@RyanJones) reported

    So @HostGator emailed me saying my sites would be down for 30 min to 1 hour for a data center migration. It's been over 13 hours now and they say it could be another 24 hours.

  • SetraHosting SetraHost (@SetraHosting) reported

    @imnotkatt Happy it's going better for you! They must've put you on a better server which is good to hear, but when they do face downtime issues within their datacenter, it effects both HostGator and bluehost customers.

  • johnmcduffie John McDuffie (@johnmcduffie) reported

    @HostGator lost every single file I had on their server. I have no email addresses, no emails, and no website files. It's been over 16 hours and they are still giving my copy and paste bullshit excuses. The worst part, each tech support person I talk to has no info on my ticket.

  • Customercrusad1 Customercrusader (@Customercrusad1) reported

    @HGSupport Website remains down,the excuse given by support team is data centre migration ? Almost a week now?

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