Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • jake74 jake (@jake74) reported

    @HGSupport massive issue with a shared server a client of mine has with you. You’re using a version of OpenSSH from Feb 2013 on a production server. Github no longer support SHA-1 keys, so can’t check a project out via ssh. Why hasn’t OpenSSH been updated?

  • PureElementsCo1 Pure Elements Consultancy Ltd (@PureElementsCo1) reported

    @RedRockWesterly @HGSupport It’s doing the same for me. This is my 3rd time contacting them. I understand an outage but why is the Php warnings showing on the front end. On the backend, it’s saying no database repair and everything is fine when it’s not. They kept telling me that it’s down for maintenance.

  • shashank12 shashankbhatnagar (@shashank12) reported

    @HostGator I have been having issues with my mailbox over the past week and have not been able@to resolve the issue !!! Lots of emails but no resolution !! Why can I not speak with you and get this sorted

  • animationDad Banko (@animationDad) reported

    @learner_lab @dannyjeffers @HostGator There response Before we proceed, I just want to let you know that our team is already aware of sudden disconnection while our customer is chatting with us. This is already being worked on and resolved by our Admins, in any case we got disconnected,

  • blackkingkofi KOFI 🇨🇦 🇹🇹 🇬🇭 (@blackkingkofi) reported

    Hey twitter followers if you thinking about getting a website done do not use @HostGator for your hosting. They always have issues with hosting and they have the shittiest support ever!

  • megavoltman megavoltman (@megavoltman) reported

    @HGSupport I have tried numerous times to reach Hostgator though chat during the wee hours of the night. The chat never worked. Doesn't connect. So much for 24/7.

  • blackkingkofi KOFI 🇨🇦 🇹🇹 🇬🇭 (@blackkingkofi) reported

    @HostGator you guys have the worst support!

  • AndrsRojasPati1 Andrés Rojas (@AndrsRojasPati1) reported

    @HGSupport But my email is not receiving msgs because of the MX registry, so I can't login

  • carloscarmonac Carlos Carmona (@carloscarmonac) reported

    @HGSupport I have 2 vps dropped more than 30 minutes ago. I opened a support ticket and no one responds. It is urgent. I have all my clients without service.

  • ozekbulent Bülent Özek (@ozekbulent) reported

    @HostGator @HGSupport Dear @HostGator, I am having an issue with my e-mails. I couldn't send e-mails more or less 36 hours. Could some one help me please ? This is urgent for me. Thank you. Case ID: 40390132

  • RedRockWesterly RedRock (@RedRockWesterly) reported

    @PureElementsCo1 @HGSupport yeah, i got on that chat applet/page, and it kept moving from 15 to 10 back to 15 minutes. @HGSupport won't admit, or worse, doesn't know there's a siteside issue occuring at the moment, it's very frustrating #HostgatorDown

  • writerlane S Lane Porter (@writerlane) reported

    @iamsouravj @hostgatorindia @HostGator We lost so many updates because something bad would happen over there and they'd install an older back up. They'd always say nothing happened but we had file date comparisons to prove it. Finally moved our site away. Ugh. I feel your pain.

  • malva618 Marcelo Alva C. (@malva618) reported

    @diegoaccs @HostGator @WooCommerce I have this problem since yesterday too.

  • PureElementsCo1 Pure Elements Consultancy Ltd (@PureElementsCo1) reported

    @RedRockWesterly @HGSupport Something is going on because this is day 2 of issues for us. I'm not on a 15 minute wait to chat with someone.

  • iamsouravj sourav (@iamsouravj) reported

    @hostgatorindia The worst hosting provider! No complaint resolution system! No resolution even after raising multiple complaints and no transparent escalation. Mechanism! #customersrrvice #CustomerExperience @HostGator @HGSupport

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