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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Rahul_rana07
    Rahul rana (@Rahul_rana07) reported

    @HostGator What sorry your all commitment failed..I lost my 20+ customer jist your third class service and your support

  • TFA3000_Web
    TFA3000 (@TFA3000_Web) reported

    @HGSupport Really getting frustrated with the lack of support when I have had multiple tickets in the last week escalated w/ no response :(

  • Zen62com
    Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    More problems.... @HGSupport

  • Dufflebag_Bo
    The Man The Myth The Legend 🇳🇬 (@Dufflebag_Bo) reported

    @HostGator My websites consistently go off or do not load with your servers!! I’ve called multiple times and will be put on hold for up to a hour speaking to someone for 1 minute then told to they will get a specialist on the line which they never do! Someone needs to help

  • LGBImpeachBiden
    LetsGoBrandon (@LGBImpeachBiden) reported

    @HostGator you're tech support sucks, you all should have never singed a contract with newfold, their agents are as dumb as rocks that cant do anything beyond reset a password and try to upsell. Go back to inhouse techs taking chats and calls!

  • HGSupport
    HostGator Support (@HGSupport) reported

    @YandrakirtashCR @HostGator @YandrakirtashCR It sounds like maybe your browser or network is having issues as our chat is currently functioning and working for others. You may want to try clearing your cache or using a different device to connect.

  • Zen62com
    Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    Ok @HGSupport I tell your helper I installed a rate limit and how to get around it and he runs from the chat. HostGator is really acting bad.

  • AbduljalilSaleh
    Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HGSupport Still I have problem since one week, and not fixed until now, finally i understand that HostGator support team are not professional and the company is failure. this is some tickets which is still opened Ticket: 2167694 , 2167913 @HostGator @GreenHostgator

  • eosunknown
    Stan Bezusov (@eosunknown) reported

    @HostGator I have DMd the support account.

  • charafmrah
    Charaf Mrah (@charafmrah) reported

    @terroirartisans Hostinger used to be terrible but seems like they got better in the last 2 years from ppl recommending them. Hostgator is mid at best but at least they have good support compared to other big providers.

  • dantediakos
    Danté Diákos Fillyau (@dantediakos) reported

    Been over 24 hours and @HGSupport still hasn’t fixed the server issues. Literally was on the phone with the tech and they see the problems and getting ignored by higher up techs.

  • BalconyMR
    Jim Sullivan (@BalconyMR) reported

    @HGSupport It's happened several times. I think it's what some of your guys do. I hired an IT consultant to help. He said this: "FYI, @HGSupport is not as good as they used to be. I've had 3 long conversations...but they still can't solve anything."

  • gabygalaxyxx
    Gaby Galaxy (@gabygalaxyxx) reported

    @datemialaurent I used hostgator and WordPress but I didn't like hostgator support at all. They're adult friendly though and cheap for the first few years if you pay up front that wasn't for a work website though it was for a blog

  • BrandBillboard
    BrandBillboard (@BrandBillboard) reported

    @HGSupport, Your business hosting plan support is a royal mess and an exercise in frustration. I will no longer recommend it to anyone and regret doing so for my clients. And your chatbot is ridiculous - repeats the same drivel over and over.

  • Zen62com
    Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    So I press HostGator Live Chat, and get no one. @HostGator @HGSupport I need help. One of your admins screwed up my system.

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