Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thornton, CO | 1 |
| Chisinau, Chișinău Municipality | 1 |
| Torreón, COA | 1 |
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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dana o (@danaoren) reported@HostGator email and websites are down for Rogers clients in Canada. Question is, who is at fault? Bell and/or VPN works
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Steve Mulls (@mulls2go) reported@HGSupport Issue is back again.
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Laurus Travel (@laurustravel) reported@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?
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Egerton Sinclair (@Eg_a_Sinclair) reported@HGSupport all my sites are running slow and I can’t get access to your online chat, the page just refreshes …
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Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reportedRocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
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Abhishek Ingle (@abhishekingle) reported@HGSupport Why @HGSupport is ghosting it's customers? It's been 3 days since I raised an escalation and even after multiple emails I have not received any responses. HG Support used to be far more responsive earlier.
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coltswalker (@coltswalker) reportedThe worst web and email hosting provider is Hostgator. They suspend user accounts without warning. Their censorship policy is arbitrary allowing no clear definition of policy. Your opinion is not allowed on your own web site! #scam #HostGatorSux
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OkYall (@okyall55) reported@Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed
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Oscar H (@oshunu) reported@HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.
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CJ Cornell (@cjcornell) reportedDoes anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.
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Nathan young (@nathanyoung26) reported🚨Business owners- avoid @squarespace @SquarespaceHelp at all costs. We are losing thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Here’s the full story 👇
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Mrchispa (@Mrchispa8) reported@HostGator almost 10 hours no service!
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James W (@NightRaven1969) reported@HostGator there is something going on with the Canadian sites. My servers have been down all day. I think it has to do with blacklisting. Been trying to get answers from host gator all day and they will not give the truth. Canadians that have lost today contact me
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Zara_Schneider (@ZSchneider76107) reported@voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.
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Lissa (@itsjustmetwo) reported@HGSupport Why is it impossible to get anything escalated to people who can actually help?
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