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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HFandHomework
    Natalie 😷 (@HFandHomework) reported

    @BalconyMR @HGSupport I just had a "support" person mansplaining to me and he claimed there were no supervisors available to talk to. Apparently, if a shared server got hacked all the sites it hosted would be DOWN. Seriously? (Mine keeps getting files injected, and I cannot find the source).

  • lorenphotos
    Loren Fisher (@lorenphotos) reported

    Another 6 hours with HostGator tech support. That makes 41 hours in the last 3 weeks. I can’t get sites up long enough to move to a new host.

  • gabygalaxyxx
    Gaby Galaxy (@gabygalaxyxx) reported

    @datemialaurent I used hostgator and WordPress but I didn't like hostgator support at all. They're adult friendly though and cheap for the first few years if you pay up front that wasn't for a work website though it was for a blog

  • whatbitchinbout
    whatyoubitchingabout.com (@whatbitchinbout) reported

    @HostGator You want my websites.. @hostinger does not.. They currently have them.. Yet I can not get any support as to an email issue.. @bluehost does not They will not answer the phone..

  • BalconyMR
    Jim Sullivan (@BalconyMR) reported

    @HGSupport It's happened several times. I think it's what some of your guys do. I hired an IT consultant to help. He said this: "FYI, @HGSupport is not as good as they used to be. I've had 3 long conversations...but they still can't solve anything."

  • HGSupport
    HostGator Support (@HGSupport) reported

    @YandrakirtashCR @HostGator @YandrakirtashCR It sounds like maybe your browser or network is having issues as our chat is currently functioning and working for others. You may want to try clearing your cache or using a different device to connect.

  • charafmrah
    Charaf Mrah (@charafmrah) reported

    @terroirartisans Hostinger used to be terrible but seems like they got better in the last 2 years from ppl recommending them. Hostgator is mid at best but at least they have good support compared to other big providers.

  • opmstreams
    HTTP://OPMSTREAMS.LIVE (@opmstreams) reported

    @HGSupport I am the absolute WORST service from Hostgator. Do not host there ever. They take $200.00 and provide excuses + BULLSHIT service for my 4 website(s) that are down. Supv. Call me! 980.289.8806..

  • moseskinuthia18
    moses kinuthia (@moseskinuthia18) reported

    @HGSupport 4 to 6 weeks are over and your support is blocking seems this scam is real they did not refund

  • BrandBillboard
    BrandBillboard (@BrandBillboard) reported

    @HGSupport, Your business hosting plan support is a royal mess and an exercise in frustration. I will no longer recommend it to anyone and regret doing so for my clients. And your chatbot is ridiculous - repeats the same drivel over and over.

  • YandrakirtashCR
    Yandrakirtash (@YandrakirtashCR) reported

    I had to open multiple support tickets and I was told the admins will contact me, no one did. Now im trying to open a live chat with support and it just reloads the page? Are you kidding me? @HGSupport @HostGator

  • nameandmark
    nameandmark.com (@nameandmark) reported

    @HostGator been with you 11 years + & we are so close to leaving. Your chat support is a mess..either lies or don't understand English & getting to people who know is almost impossible. What happened to your great service? Disappointed.

  • Shadowdancesaga
    WriterMarkWooden (@Shadowdancesaga) reported

    @HGSupport Been trying to use chat support last two days. When I click on the Start Chat button, the chat doesn't start. Instead, I'm taken to the support page. Is chat down? Please and thank you

  • JamarDawson
    Jamar Dawson, MBA (@JamarDawson) reported

    @HostGator I think I figured out the issue. The new @WordPress version is incompatible with multiple themes. I'm correcting it site by site now.

  • Timmahz
    Tim T (@Timmahz) reported

    @YandrakirtashCR @HGSupport @HostGator same.. chat support is down

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