Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Quisenberry
(@Insure_Ed) reported
@HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG and offset rising costs. I've never had any service interruptions & CS has always been helpful.
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tiff setzler
(@yourmomeatsmayo) reported
I'm still having an issue with my site — every time I try to access a link on my site a download file instead of loading the site. @HostGator added these lines of code and I cannot find them. They are also no longer responding on support. So any help would be appriciated.
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Rohit Bhatia
(@rohitology) reported
@HostGator I’v been facing issues with making payment & I know many Indian customers too. I’ve tried many cards & none of them worked. You need to give me an alternate payment method. I requested an extension on my account & your customer care rep didn’t help My client id 2631850
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Mr Liambi
(@mrliambi) reported
@HostGator @HGSupport lots of lattency on your network, performing extremelly slow, any issue we should know about?
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Mountain Woods Media
(@MtnWoodsMedia) reported
@HostGator @hostgator needs to practice what it preaches… had to call 4 times to reach competent csr today. Don’t want swag, just service.
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Windthin ~ Rebel Scum & Snark Jedi🇵🇷🏳️🌈🌊❄️
(@windthin) reported
I've come to the conclusion that while once a good platform, HostGator has now become intolerable to work with. Not only can they not fix an issue that is on their side of things, they're actively making it worse. I'd be better off trying to install my site into an actual gator.
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En Kay
(@MeetEnkay) reported
It literally took @Hostinger minutes to migrate a website that was taking Hostgator weeks (without success) to do. They were so fast I almost did not believe it. Seems like today, the popularity of a hosting company does not equal the service you get.
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Eat em up Mike
(@MikeLawrey32) reported
@HGSupport your tech support is a joke, been on hold for 45 minutes..no checkins or updates...I need you to cancel my support request now.
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Rosary Team
(@RosaryTeam) reported
from
Galveston County, Texas
@HostGator our service is down and support is not contacting us back as promised
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG as I've never had a service interruption and CS has always been helpful and offset rising costs.
-
En Kay
(@MeetEnkay) reported
It literally took @Hostinger minutes to migrate a website that was taking hostgator weeks (without success) to do. They were so fast I almost did not believe it. Seems like today, the popularity of a hosting does not equal the service you get.
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Akshay Makadiya
(@axymak) reported
.@HostGator IS THE WORST HOSTING PROVIDER... NEVER EVER USE THAT PLATFORM. YOU"LL LOSE YOUR WEBSITE, DATA, REPUTATION and ULTIMATELY YOU'LL LOSE YOUR BUSINESS. #HOSTGATOR #HOSTGATORHOSTING
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Serpentinization
(@ImIncoginto) reported
@HostGator Been a customer over ten + years as a reseller and the cost of the package continues to go up up up in price... Consider perhaps loyalty rewards or something to benefit loyal patrons? Something.
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Gral Hielo Seco
(@ehosting411) reported
@HostGator Sucks