Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian J Kwan
(@adrianjkwan) reported
@SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.
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HostGator
(@HostGator) reported
@Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?
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Tom Jackobs
(@TomJackobs) reported
@HGSupport is there an issue with the servers?
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Ecosa Web
(@web_ecosa) reported
@HGSupport Your reply does not address the problems you caused. That answer is a copy and paste reply, without taking the facts into consideration on the relevant matter.
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VAN
(@RightHandVAN) reported
@37solutions @HostGator Down here too. Been waiting online to "be connected to an agent within 5 minutes" for 30 minutes now.
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Michael Manning
(@mmanningnew) reported
@QwikAdcom @HostGator @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?
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HostGator Support
(@HGSupport) reported
@HushWork @seaside_beside @HostGator Our support team is happy to assist with redeeming the credit for the Uptime Guarantee.
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John McDougall
(@JC_McDougall) reported
@HGSupport After checking your response in the DM I see I was right. You were no help. You wasted my time.
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Hardscape.com
(@Hardscape_Com) reported
@hostgator our website is down since 10AM. Your chat support is not responding @HGSupport What's happening?
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Andy Janecek
(@ajanecek) reported
@HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.
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CH
(@chartcon) reported
Hey @HostGator ! All my websites are down! What's the problem?? I've tried to Chat w/ @HGSupport and you just "have delays". Please turn them on ASAP!
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Steerpike, creator of "Just Animals"
(@MattCReal) reported
Recovering a domain name after it's expired from @HostGator is such nonsensical rigmarole. You have to get something called a reseller's club account and then put down a $25 deposit and then essentially buy back your old domain name again :/
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Hugo Cruz
(@EsquibalUSA) reported
@HushWork @HostGator Hostgator now have dumb employees, this never happen 2 years ago but now this company goes down
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Michael Manning
(@mmanningnew) reported
@web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?