Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oscar Múgica ن (@oscarmugica389) reported 3 minutes ago

  @HGSupport Is down right now says: It is not just you. The server is not responding...

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 3 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 6 minutes ago

  @HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.

• 
  Eder (@Eder55164219) reported 6 minutes ago

  @HostGator That's the problem, there's no way to contact them. send DM with case number

• 
  Nathan young (@nathanyoung26) reported 9 minutes ago

  We’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.

• 
  Noise Return (@NoiseReturn) reported 13 minutes ago

  @HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.

• 
  King Stanky (@TheKingOfStank) reported 13 minutes ago

  @MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.

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  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 16 minutes ago

  Hey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?

• 
  True Signal Media (@TrueSignalMedia) reported 18 minutes ago

  Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?

• 
  HostGator Support (@HGSupport) reported 18 minutes ago

  @seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.

• 
  Neumie Awards (@NeumieAwards) reported 20 minutes ago

  @HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed

• 
  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 22 minutes ago

  Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

• 
  HostGator Support (@HGSupport) reported 23 minutes ago

  @seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.

• 
  B2B2B2B? Nicky D (@nick_donellan) reported 30 minutes ago

  @HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in

• 
  Rick Kapur (@rickkapur) reported 31 minutes ago

  @HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing