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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • varekai47
    Varekai (@varekai47) reported

    .@HGSupport Are you being attacked? Websites getting 404s, support unable to give any info. Are you ok?

  • zoomnclick
    Feroz Khan (@zoomnclick) reported

    @HGSupport every 2 weeks. EXIM server issues. And your fantastic support team has no clue that they occur until I spend 20 mins on chat with them. Do you folks even know what proactive server monitoring is??

  • Andrew51750081
    Andrew (@Andrew51750081) reported

    @HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer

  • elaine4animals
    Elaine Hendrix Ⓥ (@elaine4animals) reported

    @glitzgillies22 @Wix @HostGator is ever worse. They didn’t notify me my domain payment was due. Trying to pay them money to renew is like trying to break into Fort Knox. It’s bizarre. Meantime, my site & emails have been down for 2 days. #Fun

  • mcjulie
    McJulie is a pissed off pro choice riot auntie (@mcjulie) reported

    I signed up with #hostgator after a positiver review in one of the computer mags and I have never regretted a decision more in my life

  • ZNOneManClan
    [ZN]OneManClan (@ZNOneManClan) reported

    Beware of shady Hosting Providers.. @zaphosting wont give you any support and they will zap your wallet even after you cancel your service with them collections over 20 bucks! If you want host you can trust @PebbleHosts or @HostGator i've used both. perfect customer service

  • elaine4animals
    Elaine Hendrix Ⓥ (@elaine4animals) reported

    @HGSupport Chats ended without notice 4 times. Customer support unhelpful. Message in portal says “error in loading.” No one seems to be able to help. This is HORRIBLE service.

  • JulieKubiak
    Julie Kubiak (@JulieKubiak) reported

    WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬

  • superkayuse
    Kayuse (@superkayuse) reported

    I can't believe that after more than a decade of using @tsohost I am considering leaving them. I have had a request unresolved for 2 weeks & had to get new hosting from hostgator for that domain. You answered support queries within 4 hours before, now you are taking a week.

  • tentsindia
    VΛNƬΛGΞ VΞNƬURΞS (@tentsindia) reported

    @HostGator @hostgatorindia Its been more than 2weeks that my emails arent working. Im considering taking other service provider as ur Incapable support team arent able to help.

  • elaine4animals
    Elaine Hendrix Ⓥ (@elaine4animals) reported

    @HostGator - you are providing the world’s WORST service. Issues EVERY SINGLE TIME. Errors loading every single time. Chats dropping every single time. No renew notices every single time. You are costing me time & money.

  • Ashwanichy1996
    Ashwani (@Ashwanichy1996) reported

    @HostGator @hostgatorindia My case I'd is - 40207581 This is regarding cpu load. All your support executive and backed team trying to convince me to purchase managed hosting then only they will help, they even don't try to understand my problem. It's already been 2-3 days.

  • ArjunManchanda9
    Arjun Manchanda (@ArjunManchanda9) reported

    @HostGator @HGSupport @hostgatorindia I am facing issues with my email hosting which I have with you all for over 3 years. No TAT given for resolution it's been over 5 days.

  • enkitunes
    Enki (@enkitunes) reported

    So after fighting it for a week Im super duper over HostGator and their **** *** service. Ive been looking at 1&1 for a decent replacement. but id like the hiveminds input on decent webhost.

  • elaine4animals
    Elaine Hendrix Ⓥ (@elaine4animals) reported

    Oh boy. Not only did @HostGator cancel my account w/o notifying me - there are always issues with the portal - the chat continually drops. No one seems to be able to help over there. And now my website & emails are down THE WORST.

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