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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cianorte, PR 1
Pará de Minas, MG 1
Marabá, PA 1
Pato Branco, PR 1
Tlalnepantla, MEX 1
Chía, Cundinamarca 1
San Salvador, San Salvador 1
Sunshine Coast, QLD 1
Ludhiāna, PB 1
São Paulo, SP 1
Miguel Hidalgo, CDMX 1
Nova Lima, MG 1
Sorocaba, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    Hi @HostGator I am still in the chat and now for 23 minutes and not a single admin has come to see about my issue.

  • PeterVadala
    Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported

    And then @hostgator does this thing where they pretend to fix the problem, @newfoldDigital- but they send you to a tech person who can’t fix it I spent hours on the phone — something about optimizing the site. Clearly … not the answer. Let’s not forget when the tech people pick up the phone to clock in and ignore you for an hour… who the heck runs Newfold Digital

  • HADESNYC
    HADESNYC®️ (@HADESNYC) reported

    @HGSupport my site is down. I need help now

  • TrueSignalMedia
    True Signal Media (@TrueSignalMedia) reported

    Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?

  • GaslightMurder
    Murder by Gaslight. (@GaslightMurder) reported

    @HGSupport Isn't this the most basic function of your company? What is going on? When will it be fixed? Why is it so hard to get anyone to respond to problems?

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @Hostgator over 36 hours and no email or update, sites still down. Rep this morning cannot confirm who is or isn't on the list, as frontline reps have no access to the engineering team.

  • juanluis_JLP
    Juan luis | JLP (@juanluis_JLP) reported

    @HostGator Apparently it was a server issue but HG support was able to help and resolved it within minutes. Thank you, we are going on 5 years with HG 🐊🙌🏻

  • HGSupport
    HostGator Support (@HGSupport) reported

    @DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • gregsaysso
    Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported

    @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    Hey @HGSupport Jyothi is an admin who tries to trick me rather than help me. You need to take him off work duty because he's not helping people.

  • zerotalktoai
    University of ZERO (@zerotalktoai) reported

    @iGoinsane101 i got openzero running on 2 servers but need the space so will remove 1 openzero server the 16gb ram one then install a web server for my x community/group, help people host simple sites if they want big sites social networks they can go to @HostGator

  • yankiadler
    Trump Is President (@yankiadler) reported

    @HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin

  • AlexVibeCode
    Alex | Vibe Coder (@AlexVibeCode) reported

    @ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.

  • realsimonzaku_
    Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reported

    Getting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.

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