Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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{n}Ever
(@davilacs) reported
@HostGator @WooCommerce What's happening with your service, all week my sites are going down, thinking about moving to another company, please fix your problem (whatever are you doing)
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Elsie Wandera
(@ElsieWandera) reported
MOST painful experience with @HostGator Absolutely WORST support ever from @HGSupport Two months I have failed to get support for an issue - so simple
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HostGator Support
(@HGSupport) reported
@factory_400 @HostGator @wordpressdotcom Hello sorry to hear you are having issues. We would be happy to take look. Please send your primary domain name and Case ID, we are be happy to help.
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factory400
(@factory_400) reported
@HGSupport @HostGator @wordpressdotcom I am not sure I want to take the time to try......it's fiddly and slow all the time and I am launching a new product in a couple of weeks. I need a SOLID solution.
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DoRoyal Hosting
(@DoRoyalHost) reported
Them: “Why should I host with you instead of HostGator?” Us: “Our Jester won’t bite your hands off. We can’t say the same for their gator.” Apparently our response got us a new customer.
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dvasfm
(@dvasfm) reported
@HGSupport @realbeneverson I am still impacted, or I would not be posting. I have attempted to connect to my server (and 5 other HG servers) from a total of 24 VPN locations. None of them work. Everything is down. Site. CPanel. SMTP. FTP. Everything.
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@fairfuture @HostGator I’ll be moving soon. Too many issues at this point…I’ve spent 4 days on issues. Fed up at this point…
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Josh Fryer
(@joshfryer138) reported
So, @HostGator, why do your support techs keep ghosting me? I'd love to get my site back up this century. 45 minutes to respond to a chat, you're killing' me! 😐
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Mitzi Szereto
(@MitziSzereto) reported
@HGSupport Websites down, emails won't load in Cpanel. What's happening? 🙁
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Saltukalp İNAN
(@SaltukalpInan) reported
Could you please update the Network Status page of Hosgator forums about the outage @HGSupport ?
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factory400
(@factory_400) reported
I need to move my website from @HostGator to anyone that is more reliable. Who does well with Wordpress sites? NOT looking for the cheapest, looking for reliability, support, and speed. PS: How hard is it to move a @wordpressdotcom site from one host to another?
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Phillip Burger
(@pbinfinity) reported
Hi @HGSupport - is there an ongoing email issue? All email addresses on a client's domain are broken.
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Reid Walley
(@ReidWalley) reported
Big thanks to Carl Christian with @HostGator for the tech support!
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Peter Wright
(@zimpeterw) reported
@mitchellclong @HostGator Same problem on my websites on Saturday and Sunday.
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Rain. ✨ ISU FLOP 👎
(@rainshohei) reported
@HostGator It's mindblowing that more than 3 people at HostGator support and their tech specialist can't even fix and configure the SPF problem. This is ridiculous.
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