Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Veronica Mitchell
(@VeronicaMitch1) reported
@skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.
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AJ
(@Ajaydeore1) reported
@HGSupport we just clean site with infinity360 from other service provider - they included that in cpanel #HostGator not giving this simple thing if Hostgator reseller having 200-300 websites and hit with malware he/she will be dead for sure LoL
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Romeo Five Six
(@RomeoFiveSix) reported
@HostGator hey hostgator. Are you having mail server issues. Do not seem to be able to access emails.
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Floyd Bishop 🎮
(@floydbishop) reported
@RomeoFiveSix @HostGator Same problem here.
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Veronica Mitchell
(@VeronicaMitch1) reported
@HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.
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Partha Goswami
(@partha06) reported
@BigRock your server is too slow but the support team blaming me and saying my script has an issue, But the same scripts does not show any server response issues on my previous issue hostgator i am not sure why you are denying your fault rather than fix it
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Julian Kennedy-they/them #amediting
(@jkennedy_author) reported
@ViviAnneHunt I feel you. Mines being all weird and i spent 2 hours trying to solve a hostgator issue with my computer working jankily
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Cherry Tree Therapy Centre
(@steps_to_change) reported
@HGSupport our emails are not working, are you experiencing problems?
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Monroe&Co.
(@monroeandco) reported
When you migrate a site with .@HostGator to an upgraded server, they leave both accounts open and don't migrate all your services automatically... and then your site breaks. LIKE WTF
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RoundRock Magazine
(@RoundrockM) reported
@HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed
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AJ
(@Ajaydeore1) reported
1) Support - The slowest support in work, it take 10-15 minute to connect, and 90% of the time does not resolve the problem 2) For example my reseller server got attacked with Malware - HostGator support chat suggesting me to try a third-party malware cleaner...
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Sanzhi Kobzhan
(@Sanji_vals) reported
Do you know what is the worst hosting company? @HostGator . I am using it for 6 months already, and I regret it. 1) ****** customer support. Solve 1 issue out of 10. 2) When I upload app files to the Hostgator, the design becomes broken 3)Cannot edit CSS files, only inside HTML.
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AJ
(@Ajaydeore1) reported
5) I asked support Email they don't have Finally after 20-30 chat support executive we finally decided to shift from #HostGator HostGator is super cook until your website wont meet with Malware Thank you
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Romeo Five Six
(@RomeoFiveSix) reported
@floydbishop @HostGator My issue was fixed about an hour ago after an online chat with hostgator support earlier 👍
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Cameron Tarbell
(@TarbellCameron) reported
Time is money. Which is exactly why I don't do hosting business with GoDaddy. HostGator support wait time: <1 minute GoDaddy: Sometimes 5 minutes. Sometimes >8 hours. I need support now. not tomorrow. If you're thinking of hosting a site with GoDaddy, don't.
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