Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Bhatia
(@rohitology) reported
@HostGator I’v been facing issues with making payment & I know many Indian customers too. I’ve tried many cards & none of them worked. You need to give me an alternate payment method. I requested an extension on my account & your customer care rep didn’t help My client id 2631850
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Mountain Woods Media
(@MtnWoodsMedia) reported
@HostGator @hostgator needs to practice what it preaches… had to call 4 times to reach competent csr today. Don’t want swag, just service.
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I need to come up with a clever name
(@FGOABORG) reported
@royboy789 Turning permalinks off and then back on was literally the resolution to half of the phone calls I had doing support at hostgator.
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Geekiest.Net
(@geekiestnet) reported
@hostgatorindia Your customer care support says //Currently it is in Bigrock as per the Whois Records, you will have to place a transfer to your HostGator account so that the domain gets transferred to your HostGator and that the primary domain name gets changed for your Windows hosting//
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Windthin ~ Rebel Scum & Snark Jedi🇵🇷🏳️🌈🌊❄️
(@windthin) reported
I've come to the conclusion that while once a good platform, HostGator has now become intolerable to work with. Not only can they not fix an issue that is on their side of things, they're actively making it worse. I'd be better off trying to install my site into an actual gator.
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behindyouskipper
(@UmmerArif) reported
@HGSupport No support no knowledge at all. I wasted my money and time to buy your services
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Serpentinization
(@ImIncoginto) reported
@HostGator Been a customer over ten + years as a reseller and the cost of the package continues to go up up up in price... Consider perhaps loyalty rewards or something to benefit loyal patrons? Something.
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Rik Eso
(@RikNCheese) reported
@OnionfarmsMedia Are you having issues with Hostgator? My site is down and redirect to spam sities :/
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Gral Hielo Seco
(@ehosting411) reported
@HostGator Sucks
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Rosary Team
(@RosaryTeam) reported
from
Galveston County, Texas
@HostGator our service is down and support is not contacting us back as promised
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG and offset rising costs. I've never had any service interruptions & CS has always been helpful.
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Akshay Makadiya
(@axymak) reported
.@HostGator IS THE WORST HOSTING PROVIDER... NEVER EVER USE THAT PLATFORM. YOU"LL LOSE YOUR WEBSITE, DATA, REPUTATION and ULTIMATELY YOU'LL LOSE YOUR BUSINESS. #HOSTGATOR #HOSTGATORHOSTING
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Rosary Team
(@RosaryTeam) reported
@amritabithi Could you restore our service? Website is no down @HostGator
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Eat em up Mike
(@MikeLawrey32) reported
@HGSupport your tech support is a joke, been on hold for 45 minutes..no checkins or updates...I need you to cancel my support request now.
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG as I've never had a service interruption and CS has always been helpful and offset rising costs.
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