Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1
Greater Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • butterflyfish_ Heidi McClure (@butterflyfish_) reported

    I am legit freaking out b/c my site won't update for the 3rd time this week, and I am sick of calling tech support. #hostgator

  • askwpgirl Angela Bowman (@askwpgirl) reported

    @nnnn_a_d @HostGator Move off asap. My client's site and email were down for days. No response from tech support.

  • RedwoodGigantea Redwood Gigantea (@RedwoodGigantea) reported

    Hi there! We know that our site is down right now and we are working with @HGSupport at @HostGator to get the site back. This was a planned outage on their end, but it was poorly communicated to us at the paper. We expect the site to be back soon.

  • PhallophileRev Phallophile (@PhallophileRev) reported

    Hey @HGSupport & @hostgator, my site's been down 3 hours, y'all don't respond to chat or to phone calls, and your forum gives NO info. This is unacceptable for the thousands of folks trying to read about ****** and VIBRATORS on my site today, and you're likely harming my SEO.

  • GreyGeckoPress Grey Gecko Press (@GreyGeckoPress) reported

    @SkyPix_UK @HGSupport @HostGator Woooowwww. Blocking a customer because you're giving bad customer service? That is... not great.

  • theteacherin207 Nick Miller (@theteacherin207) reported

    @HGSupport I am a screenprinter. I pull doubles on the weekend to print shirts. All of my artwork approvals are web based. I can’t access them. I’ve lost a whole day in the print shop because of this unannounced outage. I could have prepared had I known.

  • oxign Steve (@oxign) reported

    @HGSupport You mention maintenance will begin 20th Aug 8pm IST. What is IST? Is it Indian Standard Time? Are the servers locating to India? Or are the servers staying in the US but support and control will be located in India? Please help us understand WTF is going on Hostgator.

  • normbond Norm Bond (@normbond) reported

    @HGSupport Why is my VPS down for 48-hours with no reply from "elevated tech support"? Too many good hosting options out here for this type of poor customer service🤯☹

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HostGator @HGSupport I have been a customer with Hostgator for over 10 years, but as a result of today's appalling experience and the revelation of utterly astonishing bad practice, I have quit, and am transferring to @skystracloud. #hosting #webhosting

  • theteacherin207 Nick Miller (@theteacherin207) reported

    @HGSupport They were up and then down again. You can’t tell if the sites are up on your end? You need me to check? Seems strange.

  • nnnn_a_d nnnad (@nnnn_a_d) reported

    Any recommendation for hosting better than @HostGator? Tired of getting hacked, and the outages. My websites and emails have been down 5 hours and counting… unacceptable 🤬

  • PhallophileRev Phallophile (@PhallophileRev) reported

    I now deeply regret keeping my nameservers at Hostgator when I switched my hosting over to a better host in 2020. Definitely will be switching my DNS etc over if you all cannot remedy this issue *promptly* or at least provide actual information about when my issue will be fixed

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @SonGokouPT @HostGator Hostgator was wonderful for years, now our sites go down on a monthly basis. Support via chat and phone also no longer work.

  • rakkupGuides rakkup (@rakkupGuides) reported

    @HGSupport @HostGator please help! After extensive downtime during your data center migration, you’ve got our server’s clock set four hours into the future. Breaks everything. We have a support ticket waiting for your attention. Basic stuff here! We apologize to our customers.

  • SonGokouPT João Fernandes (@SonGokouPT) reported

    @jackandkittyxo @HostGator I have the same problem. Websites are down for hours, the same happened on july. Chat is not working.

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