Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Aiken, SC 1
João Pessoa, PB 1
Sete Lagoas, MG 1
Santo Domingo, Distrito Nacional 1
San José, Provincia de San José 1
Mexico City, CDMX 1
Zapopan, JAL 1
Chandigarh, CH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • davidiwanow @iwanow@aus.social (@davidiwanow) reported

    @kevwiles the security and customer service is a disaster but used a cheap @HostGator website for years with no issues... just don't expect any decent tech support for updating php, getting hacked or dealing with DDoS

  • CynPriest Cynthia Priest (Chiew) (@CynPriest) reported

    @HGSupport Hey Hostgator, I need help with a URL that used to have an account with you. I volunteer for this preschool and am having troubles finding real answers and have been on hold for 31 minutes

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HostGator Very Worst services bad servers can be down anytime. You can't trust. Shutdown your services in India with immediate effect.

  • optwtn OP (@optwtn) reported

    @HostGator @HGSupport @hostgatorindia 2 Days on. Website still down. Took all actions per #hostgator suggestions. Hostgator team is clueless. Only reactionary rather than proactive mode. You call them up, explain the situation. they take 20 minutes. Phone gets disconnected,

  • OzakaOne OzakaOne (@OzakaOne) reported

    @HGSupport Emails failing because shared hosting IP has been added to: UCEPROTECTL3 blacklist. HG support don't seem to understand the issue. "If you are on the UCEPROTECTL2/L3, you have an IP address from your ISP that falls into a poor reputation range. e.g. ISP hosts spammers"

  • CaptainXDave Captain Dave 🏴‍☠️ (@CaptainXDave) reported

    If anyone who follows me uses @HGSupport (Hostgator), are you having timeout and slow response issues tonight?

  • IKnowSheTwitent Coach| Consultant|Graphics Design|Brander|Creator (@IKnowSheTwitent) reported

    So if GoDaddy was told this 8 and 5 years ago and they were told about all the issues with 1 and one 1 HostGator and then they choose to keep up their provocation techniques and tactics that the same things that the other registrar did then everybody has a pattern of fraud

  • spookyboorhodes Midnight Scares Podcast (@spookyboorhodes) reported

    @HGSupport I tried your chat system and no one gets back to me. I tried calling and just get bounced around. My SSL certs aren't working right when loading my website. It says pending and the refresh option is not working. Is there an issue? Thanks.

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC (@Zen62com) reported

    @HGSupport Hello! "It will need to be tested in our environment before it can be made available," is completely wrong. HostGator has never reacted to a simple PhP upgrade this way. Given PhP's wide use, HostGator should have this done already, and not with this slow-rolling pace.

  • Marelisa Marelisa Fabrega (@Marelisa) reported

    Is anyone else having trouble with #hostgator? My blog has been down all day and now I can't get an agent to help me on the chat. @HostGator

  • AGolfs18 Rafagolfs (@AGolfs18) reported

    @HostGator are you guys offline? My website isn't working and I'm not able to reach my dashboard. What's going on? #hostgator #issues

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HGSupport It's very urgent and panic ... Fix it now. No Indian support team is picking the calls.

  • realest49919420 Texas Real Estate Investor (@realest49919420) reported

    @FGOABORG @girdley That explains Hostgator customer support then

  • ChecoM83 César A. Dios Valladolid (@ChecoM83) reported

    Is it #HostGator down? Can't access to my cPanel.

  • gamiparesh5 Paresh Gami (@gamiparesh5) reported

    @HGSupport @HostGator @hostgatorindia Keep your server up and running please. Because you customer have to face the problem. Support is even not working. Don't claim 99% uptime.

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