Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris McElroy SEO (@seochrismcelroy) reported 3 minutes ago

  I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

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  Daniel Micovic (@DanMicovic) reported 4 minutes ago

  At this point this is a @Hostgator issue exclusively, all other hosts have resolved their issues. There is a good chance that all of these sites have been wiped from their servers and are looking for an explanation that limits their liability. I have little hope that the sites will be restored. @HGSupport

• 
  Joseph Franco (@francojosephsd) reported 4 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  B2B2B2B? Nicky D (@nick_donellan) reported 10 minutes ago

  @HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in

• 
  Daniel Micovic (@DanMicovic) reported 11 minutes ago

  @HostGator @HGSupport entering day 6 without access to 3 revenue producing sites, and no one at HG has any answers, only cut-and-paste replies. Hearing nearly 50k sites still down and HG is recruiting help on Fiverr. Epic fail and clear signal that revenue producing sites cannot trust HG.

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 20 minutes ago

  @HGSupport What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

• 
  Daniel Micovic (@DanMicovic) reported 24 minutes ago

  @kishorksukumar @HostGator @HGSupport They have no idea, they sent this email on 04/30 and server was taken down 05/03: Your website is secure. We have successfully applied a critical cPanel security patch to your server. No action is required on your part.What HappenedOn April 28, 2026, cPanel's security team disclosed a critical authentication vulnerability affecting cPanel & WHM. As soon as we received notice of this vulnerability and the corresponding patch, our team moved swiftly to apply the update.

• 
  Rev. Wendy Silvers (@WendySilvers) reported 25 minutes ago

  @HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.

• 
  Kishor K Sukumar (@kishorksukumar) reported 27 minutes ago

  @HostGator @HGSupport my server has been down for 6 Day now the thing is your team locked out the server ports due recent cpanel issue, but till now I didn't get any followup or solution from your team they tell me to wait for 24-48 hr everyday and then give no reply

• 
  Kishor K Sukumar (@kishorksukumar) reported 27 minutes ago

  @HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 27 minutes ago

  Hey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 28 minutes ago

  Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 28 minutes ago

  Day 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3

• 
  JK’s Case History (@KenMediated) reported 29 minutes ago

  What’s wrong with HostGator? I need to contact my doctor but HostGator just gives me the runaround. Anyone have similar problems?

• 
  Kishor K Sukumar (@kishorksukumar) reported 29 minutes ago

  It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown