Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Beruud Jay Zippo (@Beruud) reported

    @HGSupport @HostGator No. Your servers were down, verified by a CSR. They just came back up. Down for over an hour. But all is well now. Thanks 👍

  • HathwayCreative Chris @ HathwayCreative (@HathwayCreative) reported

    @HGSupport Hi, Everytime I login to Live Chat I am asked for a PIN, I've never had a pin and it takes ages to verify me before we can continue. Just over 10 minutes to acheive verification which is a waste of my and your supports time. Is there a solution to this?

  • Kevin_Holloman Kevin Holloman (@Kevin_Holloman) reported

    @HGSupport It's kinda messed up that literally every other shared hosting will allow me to alter my php to prevent timeouts, but you guys will not. That's a bad look.

  • MindyJPeltier MindyIsEditingFirstDraft! (@MindyJPeltier) reported

    @HGSupport We have temporarily disabled /home2/mindyj/public_html because it was causing performance issues on the server. Generally, we attempt to resolve these issues without disabling sites; however, this site began to affect the performance for all users on the system.

  • sgmgillespie Sam Gillespie (@sgmgillespie) reported

    @HGSupport I have tried around 12 times now to get help through your chat but it keeps failing (messages stop sending and chat support stops replying). How can I get support through email?

  • AManAWarrior 𝒜𝑔𝒽𝒶 𝓡𝓸s𝓱𝓪𝓪𝓷 k𝒽𝒶𝓃 (@AManAWarrior) reported

    @mirela_iepurela @HostGator just checked. they set it up btw always take a whole site backup every week in case the server went down you would have your data.

  • ChemeyesLtd Chemeyes Pet Health (@ChemeyesLtd) reported

    @HGSupport is there a problem with the online chat function, I've been 'holding' for hours 😒

  • NetEntertainer NETSENTERTAINMENT.COM (@NetEntertainer) reported

    @HostGator You bad support surely gives customers, LateNightThoughts so bad

  • mirela_iepurela The Travel Bunny 🐰 | Mirela Letailleur (@mirela_iepurela) reported

    @HostGator I've been on chat with @HostGator for over an hour and a half. It's not just the website that's down, but also my email & Cpanel. Now I'm chatting with the 5th person. They either transfer me randomly to other chat agents or I get disconnected😭

  • AManAWarrior 𝒜𝑔𝒽𝒶 𝓡𝓸s𝓱𝓪𝓪𝓷 k𝒽𝒶𝓃 (@AManAWarrior) reported

    @mirela_iepurela @HostGator Maybe the server went down?

  • NetEntertainer NETSENTERTAINMENT.COM (@NetEntertainer) reported

    @ConstantContact @Endurance_Group Starting a business is good but hosting with @HostGator is very bad for your business

  • RonaldWojcik Ronald Wojcik (@RonaldWojcik) reported

    @hgsupport @hostgator unilaterally changed my Production Support Site without AUTH & scrambled DB. Tried to charge $25 fix THEIR screwup. Must wait up to 72 hours for fix. After 5+ hours & multiple disconnected calls no resolution. No Mgmt. response #286684394 #28690811.

  • FigTender Tender Fig Branches (@FigTender) reported

    Parler will probably go down and maybe even Rumble. They will get control of big hosting companies like Hostgator, Blue Host, etc. and maybe even big registrars like Godaddy and Namecheap. So they will control the internet and all information. ...for 10 dark days.

  • Beruud Jay Zippo (@Beruud) reported

    So @HostGator is down. Luckily I saved my content I wrote before it **** the bed. Took CSR 12 minutes to tell me, they are rebooting the server. Since I am in the industry, that should take 2-3 minutes. It's been over an hour. GRRRR. Oh well, guess I can watch #bills play.

  • SmartMediaM SmartMediaMarketing (@SmartMediaM) reported

    @HostGator is HOT Garbage - DO NOT EVER USE THEm.. Billing and Security ISSUES- I promise you will regret it

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