Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
John mosher
(@Johngmosher) reported
@hostgator Been a client for years, now I've got to talk to a guy in Asia, who is afraid to call the guy in the US to get my website back up. Any tips for loyal clients to get loyal service?
-
Christine Rimay
(@christinerimay) reported
@HGSupport Numerous support chats/calls and 3 weeks later no one at Hostgator can fix my domain errors and get me EPP codes? I need this fixed, NOW! #badcustomerservice
-
Samuel Ochanji
(@OchanjiSamuel) reported
@HGSupport Your support staff deleted my website files on 19th January 2022 and now I'm being charged $25 for the restoration of files. How????
-
RPP Baseball
(@RPP_Baseball) reported
Dear @HGSupport, appears that unless we make a public request nothing happens. One of our sub-domains has been down due to an SSL issue on your end for 48+ hours. May not be urgent to U but it is to the customer! Here’s the case# 38367897… THX for your attention to this matter!
-
Sooraj
(@zipview) reported
@skiy7 Yes, settled for Hostgator (3-year plan) because I wanted C-Panel and phone support. Heard good things about Digital Ocean and CloudWays but was unsure how to set up and manage them.
-
RPP Baseball
(@RPP_Baseball) reported
@HGSupport Called Friday and the operator elevated it (supposedly bc they couldn’t fix it), 2 days later no one called back, no email follow-up. Zero! That’s not really good customer service. Called this morning, nothing had been done. Still waiting!
-
Aditya
(@i_adityaagarwal) reported
Hostgator providing wrong information at the time of renewal services, this company just promised me they will get refund on renewal services in 45days if not satisfied, now not giving money back, their executives are also very rude @HostGator Dont ever take Hostgator services
-
MaryPlane
(@PenaltyNetworks) reported
@ashref_c @HostGator expecting a response within minutes is on you, not their support.
-
rocktheshades
(@rocktheshades) reported
After using @hostgator I am not really impressed and will be going back to @godaddy never had any issues with them. Tomorrow starts the process!!! #godaddy #hostingissues
-
HostGator Support
(@HGSupport) reported
@JohnSherry The agent probably meant to say to consider transferring your domain out of Registry Rocket since HostGator hasn't used that as our registrar in many years so the majority of our agents and even some management can't access it anymore. Our admins may be able to help with that!
-
Srini Katta
(@srinikatta) reported
to renew the domain for 10 years. It has been 5 hours since I paid the renewal fee. Our domain is still not active. Customer service refuses to transfer me to domain controller/admin. They said it was with Enom. I Called Enom and they told me that Hostgator is their VIP reseller
-
The Sports Investor
(@VIPCLUBUK) reported
@HostGator 36-hours without email. You are destroying my business and NOBODY IS AVAILABLE TO ASSIST. Shocking service 🤬🤬🤬
-
Treasure
(@Treasurepeter) reported
@HostGator chat team are unprofessional, they respond to cases like machines, they don’t read to know what the problem is, they cost me to loose $587, they are so unprofessional and incompetent, please avoid hostgator
-
THE IAC - Illegal Aliens Club
(@_illegalaliens) reported
@HGSupport I don't understand why are you trying to deny that your chat system works like that. Chat gets disconnected after 3 minutes due to inactivity. That's insane. Your own agents sometimes tell me "Please wait 4-5 minutes until I work on this issue". What should I do? Talk to myself?
-
Samuel Ochanji
(@OchanjiSamuel) reported
@HostGator Your support staff deleted my website files on 19th January 2022 and now I'm being charged $25 for the restoration of files. How????