Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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The Digital Ventura
(@tdventura_) reported
@HGSupport tried explaining the customer care on call multiple times. No solution.
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Michelle Spalding
(@MDSpalding) reported
@HGSupport @HostGator IT WORKED FINE until we called support on an unrelated issue. THIS IS ON YOUR support dept.
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Blaine Miyakawa
(@YBlaineM) reported
@HostGator There is no reason for a problem like this to take hours to fix, let alone days
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Stoical
(@davickan) reported
@HostGator Can you imagine I contacted Hostgator on this issue and they are charging me $25 to restore sending and receiving emails? Isn't this Hostgators failure?
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O
(@hereforthecry) reported
@HGSupport any reason why CPanel isn’t loading? Issue on your end?
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Michelle Spalding
(@MDSpalding) reported
@HGSupport WRONG - that ticket was a follow-up to my 90-minute call in which your support team said it was being escalated as they couldn't fix it. Would you like me to send you a transcript of the call? I have it
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Michelle Spalding
(@MDSpalding) reported
@HGSupport Waste of time trying to receive help - now looking for new website company after more than 12 years as a customer this is the final straw.
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𝕁𝕒𝕪 𝕄𝕦𝕝𝕝𝕚𝕟𝕘𝕤
(@WrittenMirror) reported
@HostGator You still have this issue and you're trying to charge customers for resolving it is disgusting
-
Michelle Spalding
(@MDSpalding) reported
@HGSupport White screen when I attempt to open the site and it never loads
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The Digital Ventura
(@tdventura_) reported
@HGSupport back here support in India does not know how to help with restoring an add-on domain with full backup on local. What do I do? @HostGator @hostgatorindia website is down since a month now
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Brian Rascoe
(@Brian_Rascoe) reported
@HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!
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JT Lindroos
(@jtlindroos) reported
@HGSupport All day today issues with email and website being down. This has happened much too often in the past two weeks or so....
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Michelle Spalding
(@MDSpalding) reported
@HGSupport My assistant worked with another support rep who undid what was done by HG earlier today and the issue is resolved. Sadly it took her and me more than 4 hours total on support with your co. Gone are the days when the first person we spoke with was excited to help and knowledgable
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Emilier
(@Emilier20833018) reported
@HGSupport @YBlaineM It was frustrating when I lost access to my account and I lost hope in getting it back until a colleague directed me to #cyberking_consultant0 ON Instagram who recovered my account back. You can reach out to them for help.
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Sandry
(@ScottSandry) reported
.@HostGator whatever new mailing setup you implemented is terrible. I can't email clients properly anymore and it sucks. I keep getting Rejected messages from spamhaus or Cloudmark. I changed nothing on my end but now I can't operate with clients w an email I've had for 10+ yrs