Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mitzi Szereto
(@MitziSzereto) reported
@HGSupport Cpanel issue - emails not working.
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Ahmed Omar
(@Ahmedomar0007) reported
@HostGator Your company is the worst hosting company ever
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gargoyl says F**K unity with insurrectionists
(@cristinagargoyL) reported
@HGSupport I have nothing but problems since signing on with your company. I've been on chat support almost every single night for weeks now. I cannot log into my site at all, the SSL is still not activated and I want a resolution NOW.
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The Affiliate Watch
(@AffiliatesWatch) reported
@jpinkleybooks @bluehost @HostGator That’s right. And...EIG just got bought by a venture capital firm, if you thought support and slowness was bad before just wait until those new guys strip things down even further. My advice: run far away from EIG. total nightmare and so are the affiliates who pump them.
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TelecomLead
(@telecomlead) reported
@HGSupport Hi, we have been experiencing issues with payment to HG through payment gateway. Our credit card provider said HG payment gateway has been blocked because of malicious transaction reporting. What shall we do to make the payment for domain renewal? The domain is already expired!!
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Shahroz
(@TheRealShahroz) reported
@HGSupport Can't login to the portal, your live chat is also down...
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Hashim Mohamed
(@hashimimohamed) reported
@HostGator been trying to transfer my domain for almost a week. I have unlocked it but ot keeps saying locked at other end. Contacted you multiple times for help. Each time they say give a day or two, or we will look into it and get back to you. Horrible service. Please help.
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ECZ
(@eczJustRacin) reported
@HGSupport @HostGator Thanks for addressing our problem today, was just aggravated that first your automated answering doesn't recognize our pin and was on hold for an hour each time, twice. So far it's all holding up. We always hate to have to contact you with any problems.
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T.E. Turner
(@telliotturner) reported
Rescued a client joomla website from an enforced php update by their host. The thing I find the most strange, once the site was migrated to new host, we were able to update the php to any version we wanted with no issues. While doing the same on @hostgator had broken the site.
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𝓖𝓲𝓷𝓪 𝓛𝓮𝓮 𝓜𝓪𝓷𝓵𝓮𝔂 ©𝓰𝓵𝓮𝓮𝓶
(@GinaManley) reported
*sigh* Issues with .@HostGator today! I need to change my address, but it doesn't go through and I also need to Live Chat about something else, but the box only buffers 😠 What is up with this? .@HGSupport
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ECZ
(@eczJustRacin) reported
Day 2 of website down due to a server problem and now no one will answer the phone @HostGator Not happy customer at the moment 😡 #itsallaboutcommunication
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hassan qasim
(@hassanqasim1) reported
@HostGator what's going on, None of your Servers is working properly Too Dead Slow, Even your Own Site is not working im trying to contact Helpline from last 2 hours...
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Ahmed Omar
(@Ahmedomar0007) reported
@HostGator is one of the worst hosting company ever #stop_hostgator_account
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Yankeecon
(@capitalarchist) reported
@Z_Weddig Plus if someone has a private website with a private email server they rent from HostGator or something, after a few years of never deleting a message you may reach a full inbox.
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More Taters Please
(@MoreTatersPleas) reported
@HGSupport @KeithSarasin Same issue here. Can't access emails either.
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