Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Cuauhtémoc, CDMX 2
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    @HostGator @HGSupport HostGator did not sell me a dedicated server to experiment but for extra space. That was never the sell point.

  • Stone007 Stone Stafford (@Stone007) reported

    @HostGator what’s going on over there? Why do I keep getting errors on receiving and sending emails. I have Gmail, Yahoo and AOL accounts and none of them are failing. Only my 3 HostGator accounts. @HGSupport

  • XaviNoWoke Xavi Fiu Fiu™ (@XaviNoWoke) reported

    HOSTGATOR @HGSupport If you are not going to give me the service for which I paid, then return the money

  • XaviNoWoke Xavi Fiu Fiu™ (@XaviNoWoke) reported

    @HGSupport I already did everything you asked, the domain is still free in Whois and I still can't use my hosting. And I've already wasted a lot of time talking to support so they always tell me that they can't do anything.

  • XaviNoWoke Xavi Fiu Fiu™ (@XaviNoWoke) reported

    Hi @HostGator when I asked you about the characteristics of your services, responded quickly. Now that I have purchased them and I have problems, do not attend me.

  • orangecomma Denis Warburton (@orangecomma) reported

    @HGSupport Is anyone there anymore??? FTP is still broken... and it’s not because of any disk space issues on MY end. I need someone who can actually help, and the last support person I waited an hour for wasn’t that. Really wish you all hadn’t gotten rid of tickets....

  • DoubtNQuestion Progressively Disgusted Elizabeth (@DoubtNQuestion) reported

    @HGSupport If it's so crucial why does your dept make such gross errors? It's not a virtual or prepaid card. It's a physical American Express card. How can I work with the incompetence when I don't feel comfortable disclosing more info to a Co. that can't get something that basic right?

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator If any of my contacts are reading this and you have websites. Do not use HostGator. Literally the worst support/hosting company on the market today. #FriendsDontLetFriendsUseHostGator

  • t4bacademy Teaching 4 Business (@t4bacademy) reported

    @HGSupport Thanks for the direct message. Is there anything you can do to speed up the process, waiting "24-48 hours" for a support person to look at rebooting our servers seems a very long time - especially for critical servers.

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator Id like to know in what world you feel that a now going on 8 hour outage is not considered "patient" as well.. I would also like to know in what world you consider a 24-48 hour response time to anything beyond the previous statement is considered "support".

  • moseskinuthia18 moses kinuthia (@moseskinuthia18) reported

    @HostGator Your support is horrible and one can hardly get a conclusive answer and you do shift deadlines , my very good friend asked for a refund in eaet January and they said it will be done in 7-10 business days and after they did not refund they started saying they are escalating it

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    @HostGator @HGSupport I never asked for a customization at all. This, for the first time since 2010, has become a wordgame. In the past, HostGator has "done something" to repair corrupted database tables. That is what I thought I was paying $325 a month for, and HostGator helped.

  • digitizeinfosys Digitize Info System (@digitizeinfosys) reported

    @HostGator @HGSupport This is 3rd day I am trying to renew my domain and I have no options loading. Your team is really working behind the issue? #hostgator #support

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator Basically you told me that I could continue to experience this issue for possibly 48 hours.. Thats not support, thats a cop out. I needed this issue resolved 7 hours ago, we have a business that does not have email currently.. Who pays for their lost revenue?

  • trenavstubbs Trena V. Stubbs (@trenavstubbs) reported

    @HostGator My sites hosted with you have been randomly give error messages for weeks now. Is something going on that you can’t fix?

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