Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Greer
(@Greermose) reported
@HostGator I have talked to multiple customer support representatives and none of them have resolved the issue. The company has no organization and the worst customer support!
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SovrumanoBRAT
(@SovrumanoBrat) reported
My agency is shut down at: Facebook Twitter Hostgator BuyMeACoffee Instagram Google YouTube TeePublic and I suspect Protonmail And My person is being denied services or compensation from: SAG (Screen Actor's Guild) FBI LAPD County Attorney State Attorney ACLU Board of... 👇
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Venkat
(@techvenkat) reported
@HGSupport I have an issue with making payment. Can you please DM me so I send more details?
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Julie Kubiak
(@JulieKubiak) reported
@SiteLock Want to amend 4 URL’s I have Sitelock on. @HGSupport said I need to purchase new SiteLock for new domains, cancel previous plans & there will be no refund. I purchased 4 plans for 3 years in January 2022; not quite 3 months ago. This is shocking 😡
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Kiwami Livingston
(@kiwami) reported
Dear @HostGator your customer service rep is playing silent in hopes that I'll hang up lol .. c'mon guys
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Omo
(@ejiroesiri) reported
@kiwami @HostGator I do agree. N they just leave the support chat mid way through n don't return.
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Edward Johnson
(@ImEdward83) reported
@HGSupport @HostGator @hostgator your chat is never openeing.. why!! I want to make payment but unable to chat... as always.
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Jack Latham
(@JackLatham94) reported
@HGSupport I did talk to someone on livechat though my clients account that said Webp support was for dedicated servers only and since they are on a shared plan, its not available. I wanted to setup the WP Webp Express plugin but none of the image conversation libraries where supported.
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Juan Sanson, Jr.
(@juansansonjr) reported
from
Lacey, Washington
@HGSupport Oh and sites are still down.⛔😡
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Juan Sanson, Jr.
(@juansansonjr) reported
@HGSupport Wait, aren't you support?
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Jack Latham
(@JackLatham94) reported
Its a shame how uncooperative @HostGator are at enabling library's like ImageMagick to allow for Webp image conversation to help speed up websites and reduce bandwidth, other hosts I use have these enabled by default!
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Rajesh Kumar Pandey
(@rajesh_pandey) reported
@HGSupport why only chat !! even my server is down.... and no one to respond... all having fun at hostgator sleeping on sunday..
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Once Upon A Time ...
(@storyexperiment) reported
@CodeGuard I’m so frustrated with your service. My website isn’t backing up and the reason is to request a CODEGUARD resource sync for your support But there is no way to talk to you because it’s through Hostgator
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Rajesh Kumar Pandey
(@rajesh_pandey) reported
@HGSupport U hostgator guys!! how can you manage server & don't respond on sunday... No phones, no chat only selective robotic meaningless reply on mail. I have been old customer but the treatment meted out to me was unethical and insensitive...shame on them.
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Jagoonari Org
(@JagoonariO) reported
@HGSupport -what type of support r u providing trying 0824-6614051 no given by email -manoj executive still no one response. why
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