Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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not
(@tarakiyee) reported
I tried to reach out to hostgator support and they ******* rate limited me. wtf.
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socialdesigner
(@socialdesigner) reported
@moorephoto @mediatemple @GoDaddy Did you ever get help? I noticed your site is down. I've never seen so many webhost problems. I'm still having email problems after 10 days! I'm jumping ship. Going to HostGator. Thank God I took most clients off MT last year. A client already fired me bc of horrible service.
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Ricardo Estrada
(@ri_eg98) reported
@HGSupport Your chat support sucks, I haven’t received any help even when you sent me a dm, in looking for a different provider now, thanks
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Rajesh Acharya 🇨🇦
(@ra101) reported
Bad experience with @HostGator . I have been a customer for more than 10 years. Recently they shut down all my websites. Even after several days and hours of work in cleanup, refused to restore them. To top that, they charged me for three more years and then refused to refund me…
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Paul Taubman
(@WPSiteHelp) reported
As of November 28, 2022, PHP 7.4 reached its end of life. A client is on @HostGator and cannot get support tto provide PHP v8.0 on the account. How can they even think this acceptable?
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
No response from HostGator on prematurely closed ticket or live chat not working. What's up @HostGator @HGSupport ??
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Hugo Molina
(@hugomolinasa) reported
@HGSupport hostgator your chat don`t work and i have a problem with my domain: my site not connect
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Abol Ger
(@ger_abol) reported
@HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money
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Thunder Moon Studio 💗💜💙
(@ThunderMoonArt) reported
@HGSupport I've been on hold w/support for 35 minutes and counting. Nothing happens when I click your live chat link. The chatbot is sending me articles I've already read. I need to talk to a person. Is there anyone around who can help? Your hours say 7AM-12AM--is that accurate?
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on help-info1[.]com #hostgator
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Pradeep
(@pnganwani) reported
@HGSupport my webmail is not working since morning. I can neither receive nor send emails. contacted support twice. First one solved the problem but was short-lived. The second said problem will solve in an hour. More than an hour still same problem
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WriterMarkWooden
(@Shadowdancesaga) reported
@HGSupport I've tried two different computers and both Chrome and Edge. Both pull up the support page but don't start chat. Is there a link you can send me?
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WriterMarkWooden
(@Shadowdancesaga) reported
@HGSupport Been trying to use chat support last two days. When I click on the Start Chat button, the chat doesn't start. Instead, I'm taken to the support page. Is chat down? Please and thank you
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LocalNerd
(@LocalNerdMe) reported
@HostGator not having the ability to manage my DNS without a hosting platform is primitive. I cant believe I need to contact support multiple times to make simple changes to DNS A records for a domain I purchased here. trash.
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Filippos Xi
(@FilipposXi) reported
3 days now and the problem persists! I am having outgoing email issues again and again with @hostgator @HGSupport. My problem was escalated and the team says that everything is fine. In the meantime clients are calling that their recipients are not getting their emails... Why???
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