Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bulandshahr, UP 5
Greater Noida, UP 4
New Delhi, NCT 3
Jewar, UP 2
Noida, UP 2
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show

  • ScottSandry Sandry (@ScottSandry) reported

    @HostGator Almost 48 hours of my site being down. Not a good look. Went to sleep w it working fine, wake up to blank screen. You want to charge me $25 for a restore of something I didnt brake. Your chat always says "5 min" but takes 20-60 min for someone to enter. Case 43267537.

  • weikfitness Matt Weik (@weikfitness) reported

    @CoachGiorgio @HostGator I’m having the same issue

  • ShanethaTech ShanethaTechnologies (@ShanethaTech) reported

    @HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.

  • viva_trista Trista Lauritsen (@viva_trista) reported

    @HGSupport what is happening with my VPS server? Cannot login to cpanel or whm. Please advise.

  • DeadMan_DDProds Dead (@DeadMan_DDProds) reported

    @HGSupport I can't access the Customer Portal, and the Live Chat support just loads forever

  • CynderHost CynderHost (@CynderHost) reported

    @emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?

  • alfredhichcock Brian McCaul (@alfredhichcock) reported

    @HostGator @HGSupport Add me to your list of people that saw your cert expire at 8:00 pm EST. External mail is down, and my cpanel portal is showing an SSL error in the browser.

  • emveedesign Michael Briggs (@emveedesign) reported

    @HostGator I have had an issue with clients SSL certificate and site has been down for over 24 hours. Been in contact with support 4 times and still not fixed. Told it has been escalated last night but still waiting. Totally unacceptable!!

  • diegotaube Diego Taube (@diegotaube) reported

    @HGSupport your support is a joke! After 2 full working days the problem is still there. I cannot send/receive emails. Once I login to the control panel i cannot access to the email accounts. The answer that i got is that filters blocking my outgoing mails.

  • shakerulllah Shaker Ullah 🇵🇰 (@shakerulllah) reported

    @ethanjaack my issue resolved thanks @HGSupport

  • weikfitness Matt Weik (@weikfitness) reported

    @DianePatterson @HostGator I’m having the same issue!

  • CynderHost CynderHost (@CynderHost) reported

    @ATVScoundrel @petehalvorsen @HostGator If reliability is what you’re after, our 99.9% uptime guarantee may suit you! We also offer 24/7 support and will even save you money. Our speeds are blazing fast and we’re backed by experts. I can migrate you over for free; can I flick you a DM with more info?

  • MyOnTheRoadCom My On The Road (@MyOnTheRoadCom) reported

    @AndrewLedford @HostGator now on call six. This is a really high effort host. how long does it take to install a site on @HostGator one day two, maybe five or never. At least this will make a good blog post.

  • c_ara_campbell Ara (@c_ara_campbell) reported

    @DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?

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