Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Bowman
(@askwpgirl) reported
@Cape_Dave And, of course, I got everyone off of GoDaddy years ago as their hosting was completely awful for so long. At least HostGator was a good company at the time and worked fine until these older servers needed real attention. Then having sites down for hours at a time was bad.
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Fit, Fyne & Fabulous
(@FitFyneFabulous) reported
@HGSupport my aife has been down for hours wirh no one available to help me. Please reply
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Kristopher Martel
(@kmartel_sports) reported
@HGSupport I have a client that has a VPS through you and their entire server has been down for the last 8 hours. Chat isn't helping. MySQL service is down. Server says it's out of space, and it's not. Is there anyone that can help me?
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MG Gaskin
(@mgcoverz) reported
@HGSupport The whole culture of your company sucks ***! Rather than apologize, you back track and defend yourself. Everyone in customer support shares this disposition - been on the phone with them 4 times in last week. As big as @HostGator is, you all could do better. It’s sad!
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Vishal Soni
(@Vishal_soni2000) reported
@HGSupport What is going on with your servers? I have like more than 150 websites hosting on Hostgator. Your support system used to be very premium and quick but now it doesn't work anymore, your chat box for live chat is not loading up at all. What's this? I need helppppp!!!!!
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Raj
(@Rajeshdewangan7) reported
I unable to reissue SSL certificate when i call to customer support 08246614102 and 08242863636 It's showing switch off and not reachable Worst service @HostGator @hostgatorindia
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Jonny Gios
(@Supergios) reported
@HGSupport you are as much use as a chocolate fireguard. Website down. Funding lost and huge implications for working. What is going on??
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MG Gaskin
(@mgcoverz) reported
@HGSupport It’s been on and off all day! 32 client emails to prove it if you want to see it. Site has crashed 3 times in the last week! It was down for 6 hours on August 18th. You guys refunded me 11.95. Ha!!!!
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Samuel Marco
(@SamuelMarcoCom) reported
down down #hostgator
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P Hlebr
(@PAUZ_UNO) reported
@HGSupport I've been sending you emails about a issue with email for weeks, every couple days. My domain still has issues with forwarding email. Literally shopping for any other hosting service, that isnt owned by EIG open in my browser.
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nizar bekai
(@nizarbekai) reported
@HGSupport Why better here public so every knows my suffering with ur support
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A Podcast With...
(@A_Podcast_With) reported
Sites down due to @hostgator outage. Sorry for the inconvenience!
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yael.css
(@yaelduckwen) reported
@HGSupport hi im having issues with server for days, and the help chat is not working at all, NEED HELP NOW
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Acadia Systems, Inc.
(@acadiasystems) reported
@HGSupport What is the known issue and when will it be resolved?
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Lethabo
(@September_Arts) reported
@hostgator how long does it take for a web hosting account to be active, because I paid for your service and it has been nothing but garbage. All your tech support guys have lied and said they're resolving the issue, only to make me wait until the live chat is closed.