Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuauhtémoc, CDMX 2
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ReclaimMirth Garrett (@ReclaimMirth) reported

    @HostGator Has it's databases randomly deleted, and then gets run around by support for 1 hour that thinks it is a DNS issue. Then has the audacity to charge me to restore it. HostGator support used to be so good.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @HGSupport 3rd week running & 3 out of my 6 websites are down. Every time I contact you to update the PHP version but something keeps rolling it back causing my sites to be unaccessible. AND THESE ARE JOOMLA SITES NOT WORDPRESS 😡 WTF is going on??? #support #business #PHP

  • DigitalKavita Kavita | Digital Marketer | Freelancer India (@DigitalKavita) reported

    @HostGator we are facing some malware issue on our website & trying to communicate. No one giving the right resolution from your tea of executives.Can anyone from HG team connect and close the matter asap.we facing critical issue.since morning explained issue to 2-3 chat exec.

  • HGSupport HostGator Support (@HGSupport) reported

    @coachayanao @HostGator We don't operate under a different set of rules. If you could send me a DM with some account information, I'd like to help you out with this. -Val

  • mred53 mred (@mred53) reported

    I've opened a ticket with @HostGator to fix this, so hopefully that'll be done soon

  • 2010ceo T.J. Dickerman (@2010ceo) reported

    Yo @HostGator I'd love to have one support chat this morning actually turn out please... I have stuff that needs accomplished.

  • SierraTechLLC Robert Rappaport ST (@SierraTechLLC) reported

    Ever since EIG purchased @HostGator it seems @HGSupport no longer helps resellers. I have been a reseller on Hostgator since 2005, and always been able to call Tech Support, & they would assist me immediately. Now there telling me they can't assist, & need to hire Web Developer?

  • ReclaimMirth Garrett (@ReclaimMirth) reported

    Use @HostGator if you want your website databases to disappear randomly one day and have support tell you that you are imagining things!!! This is the most outrageous experience I have had in my 13+ years of using you for my business!!!

  • NancyCWalker Nancy C. Walker 📑📚📷 (@NancyCWalker) reported

    @VictoriaRosePhD I'm using HostGator. Good customer service and reasonable pricing.

  • WarzoneHeatt Jose Angel Linares 🇸🇻 (@WarzoneHeatt) reported

    @HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @HGSupport You have totally annoyed me today. Been in front of my laptop since 10am dealing with issues; 1.5 hrs to fix an error, but the website is now down again. 1 site which has never had a problem, now has an error. At what point are you gonna take responsibility 😡 #PHP

  • SovrumanoBrat SovrumanoBRAT (@SovrumanoBrat) reported

    Actually, I think all of My accounts are hacked. Google, Twitter, Facebook, Paypal, Patreon, TeeSpring, BuyMeACoffee, Hostgator, and whatever else. I think they're hacked by rats. And they've never given Me any paperwork---no liens, judgements--nothing. I hear that they... 👇

  • ashref_c Muhammed Ashref (@ashref_c) reported

    @HostGator Waiting around 40 minutes for reply from your support at live chat

  • markjgardner Mark Gardner (@markjgardner) reported from Houston, Texas

    Tried going down the rabbit hole of getting the @github CLI utility installed on my @HostGator @CentOS 7 VPS without having to build from source. **** it, don’t need it *that* badly.

  • cryptoShields CryptoShields (@cryptoShields) reported

    @ICANN - Is there a way people can report Fraudulent Websites running NFT Scams and have them Shut Down ASAP? @Namecheap and @HostGator seems to be the 2 Favorite providers the Scammers go to.

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