Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Merely
(@MerelyRBLX) reported
Disappointed that @HostGator suspended my website without notice for excessive file storage. This was 2 days after their customer support told me in writing that everything was fine and I could keep all my files. Feels like a bait and switch.
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Garrett
(@ReclaimMirth) reported
You think #rugpulls are bad in the #NFT space? Just wait until EIG gets a hold your web hosting company! @HostGator Been a customer since 2009 and watched support and quality go off a CLIFF ever since. Have to complain on Twitter to get things done now!
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Jorma Ojo
(@JormaOjo) reported
@HostGator There have been several 500 server errors during past two weeks. Last one 3 hours ago. What is the reason and are there to be expected more of these?
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Gummo
(@GummoXXX) reported
@newtonblade1 @HGSupport lol! I know dude, **** it, just hung up the can & spoke with CRash, we gunna start our own hosting company..
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Derelict Country
(@derelictcountry) reported
@Vahkiti @HostGator based nothingburger. But holy **** please don't like the Biomedia project die. I would cry
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Liam
(@Vahkiti) reported
@HGSupport If you want to do anything, you can start by restoring our site to functionality, and responding properly to case #40312814 instead of simply just shutting us down without warning. The provided ticket is an ongoing thread with the webmaster that YOU failed to respond to properly.
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Jude Pravin
(@judepravin85) reported
@HostGator are you guys really monitoring your customer support team ?
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Garrett
(@ReclaimMirth) reported
@HGSupport I am glad that you are helping now, but I should not have to make 3 live chats before getting so upset that I take it to Twitter. There was a time when I opened help requests and expected the ppl helping to be more proficient than me. Now I'm surprised when that is the case.
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Innovation Studios®
(@InnovateStudio_) reported
@MerelyRBLX @HostGator You stole my PSTF with your bot in 2011-12 and never gave it back, karma in action ?
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HostGator Support
(@HGSupport) reported
@jolynn @AskAmex @HostGator We take fraudulent charges very seriously. If you have already contacted live support and was provided with Case ID. Please send us a DM with that information and we would happy to take a look.
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words, etc
(@sudo_rmfv) reported
@HGSupport are there widespread database errors or should I open a support ticket? All sites on my account are reporting intermittent database connection issues.
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Josh Fryer
(@joshfryer138) reported
So, @HostGator, why do your support techs keep ghosting me? I'd love to get my site back up this century. 45 minutes to respond to a chat, you're killing' me! 😐
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Virtualcolombia.Net
(@virtualcolombia) reported
@HostGator My website has been down for over an hour now.
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Abundant HR Training
(@AbundantProTRNG) reported
Poor Customer service is reflected by the way you run your business! You get what you pay for! #Hostgator #Godaddy
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Gummo
(@GummoXXX) reported
@HGSupport would love to see you guys get my account sorted out :( I've called your support twice, chatted with your support twice, all day mostly. still no resolution ...
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