Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Midnight Scares Podcast
(@spookyboorhodes) reported
@HGSupport I tried your chat system and no one gets back to me. I tried calling and just get bounced around. My SSL certs aren't working right when loading my website. It says pending and the refresh option is not working. Is there an issue? Thanks.
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OP
(@optwtn) reported
Got escalated to backend team. Had to wait for hours to get a log. That was y'day. Everything suggested was done. Now it's escalated to server team. I'm asked to wait for 4-6 hours. Meanwhile sites are down. I better shut shop and go to sleep. #hostgator #india @hostgatorindia
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RavinderPal Singh Sran
(@Rpsran) reported
@HostGator Don't buy anything from them. There support is lazy and they will not help you if the website goes down. 24 hours and they have been doing nothing and my entire server is down.
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
So the horrific crap that GoDaddy pulled no I don't recommend them because HostGator did the same thing and one and one did the same thing and yes I am going to sue them all because years of Damages is not acceptable all of them better be shut down by next year
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
I aired out GoDaddy because they were the third person that I went to when I have been through this with HostGator and one and one and you bet your bottom dollar all three registrars better be shut down especially GoDaddy they were my last resort and yes I'm suing
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RavinderPal Singh Sran
(@Rpsran) reported
@HostGator my server is down from past 24 hours. All i asked your support was to restart the server. Worst customer support ever. @HGSupport
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Roduan Kareem Aldeen
(@RoduanKD) reported
@enunomaduro Somebody has to wake @HostGator up. They still have no support for php 8 😪😴💤🥱
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Emmanuel Oluwaseun
(@_EmmaofAfrica) reported
@HostGator is one of the most annoying hosting services I've used. Had issues, contacted support severally with no solution. My hosting package is not even showing in my dashboard anymore🤦. #webhosting
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Monroe&Co.
(@monroeandco) reported
@HGSupport I TOLD YOU THE ISSUE that's the issue! your chat window doesn't work
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RavinderPal Singh Sran
(@Rpsran) reported
@HGSupport @HostGator So, its 24 hours since I complaint about my server going down. And now its about 2 hour passed since I reached you in Tweeter. Nothing has been done so far. The moment my server is up, I will migrate to some other hosting. You have offshore staff who is not competent.
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Marelisa Fabrega
(@Marelisa) reported
Is anyone else having trouble with #hostgator? My blog has been down all day and now I can't get an agent to help me on the chat. @HostGator
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sophia
(@DNAbeaniebaby) reported
@HGSupport absolutely not. this is the second time. your support staff is earnest and i'm sure they're trying their best, but they have been trained incompetently and have been unable to understand my problem at every turn. i am taking my money elsewhere.
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Norman Kaui
(@normankaui) reported
@Marelisa @HostGator Yes, same here. It looks like a mysql issue. The websites are not able to connect to mysql.
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Monroe&Co.
(@monroeandco) reported
@HGSupport @HGSupport this doesn't work either... the chat window just stops receiving and sending msgs in private or normal browser window. please fix this issue!! it's impossible to receive support now
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@HGSupport Hello! "It will need to be tested in our environment before it can be made available," is completely wrong. HostGator has never reacted to a simple PhP upgrade this way. Given PhP's wide use, HostGator should have this done already, and not with this slow-rolling pace.
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