Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • paul30316 paulrobinson 🧭🏳️‍🌈♉🧵 (@paul30316) reported

    Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.

  • iamsalimkhan Salim Khan (@iamsalimkhan) reported

    @HostGator @hostgatorindia On your website it says your support is available 24/7, when I dialled the IVR says no one is available.?? WTH

  • adviceduniya Gopal Singh (@adviceduniya) reported

    @iSaurabhGoud @HostGator @hostgatorindia My experience with Hostgator was also not good. They themselves do the problem first. And later, to correct the haib, these people ask for money for that work. That's why I stopped using this hosting.

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    @HostGator SUCKS!!

  • GE_Miller GE_Miller (@GE_Miller) reported

    @HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?

  • theofficialira Ian Robert Anderson (@theofficialira) reported

    @skystracloud The problem has whenever I updated anything (wp, plugins, themes) I would get a 500 error and could not login to the admin area. HostGator solution = don't update anything ever! I'm moving hosting to @wpengine

  • MikeDancy Mikes Tech Rescue (@MikeDancy) reported

    Anyone else having issues accessing the customer login portal of @HostGator ?

  • CElston Christopher Elston (@CElston) reported

    @OwnNothingBFree I’ve been using Hostgator forever. Wondering if there was something better. My blog disappeared and it’s a pain to get someone in support.

  • henrypujols Henry Pujols 🗯 (@henrypujols) reported

    @HGSupport I hace 4 days send a private emails and nobody solved the problem!!!

  • juwoncaleb ENGINEER OMOJUWON (@juwoncaleb) reported

    @HostGator I got a domain from HostGator and cpanel hosting . Turns out to be a Wordpress domain, uploading my code onto my cpanel has no effect . How do I fix that?

  • _K7KE_ K7KE (@_K7KE_) reported

    @Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://inc-suppuspes[.]com/service[.]zip #phishing #opendir #hostgator

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @iSaurabhGoud @HostGator Hi Saurabh, we believe our Support team reached out to you regarding this issue. They are currently looking into it on priority and shall send you an update soon via Case ID: 30946735.

  • garionjob Gary Teh (@garionjob) reported

    @paddolker @hostgatorindia @HostGator That is bad...

  • mrdaps Mr. DAPs (@mrdaps) reported

    I’m having trouble getting a reply on my escalated ticket from @HostGator so my site is still down. Can someone help me ASAP before I lose any more traffic? This is ridiculously frustrating.

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