Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • DAMCoolers DAMCoolers (@DAMCoolers) reported

    @HGSupport I have messaged your dm. FIX THIS!

  • david_giorgi David R. Giorgi (@david_giorgi) reported

    @HostGator @HGSupport No status page, No ETA on when our (20+) medical sites will be back online !!! 24h+ down and counting, it is likely we will be moving our sites away from HostGator ASAP. A disgrace.

  • SchulerDesign Matt Schuler (@SchulerDesign) reported

    @HostGator Now on hour 30 of my VPS server being down for a “migration” they said would take 5-30min. I’ll hit social all day until you guys get things working over there.

  • appletim1 Tim Appleton (@appletim1) reported

    @HGSupport Actually, I am letting you know now I have still having issues as many customers are. Really poor communication and expectation setting. Sudden downtime without a heads up is what's happened. Many customers are considering a #PostGator existence for web hosting. #EpicFail

  • gabriellefsu Gabrielle (@gabriellefsu) reported

    @HostGator SUCKS. @HGSupport sucks. 4 days with no email and now my website is down, too? I understand problems with migration, but I paid to have an upgraded VPS, and I'm getting excuse after excuse with support now saying wait 24 more hours. NOOOO! #scam #badcustomerservice

  • appletim1 Tim Appleton (@appletim1) reported

    Confirmed @Hostgator is down without any eta for re-establishing service. In fact, they don't even bother to email customers (at least this one and likely many others) about planned server migration. #EpicFail. #HeckuvaJobHostGator

  • NodeSpace NodeSpace Hosting (@NodeSpace) reported

    @darth_na @RyanJones @HostGator Not even that - with cPanel's migration feature, we can literally move an entire server with zero customer downtime. Idk what they're doing, but it screams incompetence.

  • 1000things_lady Lady Mary (@1000things_lady) reported

    @HostGator Content marketing only works if you have good services. Maybe you should fix your migration issues customers like me are having??

  • smmceachern S.M. McEachern (@smmceachern) reported

    My website is down, and quite possibly wiped out. Thanks @Hostgator

  • M_Malik_Moore Michael (@M_Malik_Moore) reported

    @HostGator @HGSupport your customer service ******* sucks.

  • MissKomputer Alice Kupara (@MissKomputer) reported

    @HGSupport Already replied to email from April to no avail hence reaching out here @HGSupport . A new support person has just got in touch via DM. Let’s see how we get on. Not happy.

  • Katherinemclee Katherine McLee ✨ (@Katherinemclee) reported

    @HostGator My website is down and it also won't allow me onto my cpanel with you, can you please advise?

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    Another day another time my website is down...all thanks to the totally unreliable host services of @HostGator - support on chat says they will connect in 5 minutes...I've been waiting for 30. Phone messages said I'd be called back in 7 minutes...it's been 30. This is so typical.

  • danmiami Danny Garcia (@danmiami) reported

    @HGSupport servers down? My domains are not working.

  • BigRockGraphics Big Rock Graphics (@BigRockGraphics) reported

    @HostGator Our @HostGator VPS is still down. We've been told to wait another 8 to 24 hours and notify @HGSupport if still not resolved in that time. It's a shame that when a server migration occurs, those responsible for it could ensure the migration completes successfully... but not to be

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