Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ritesh Nathwani
(@rajdzines) reported
@HGSupport why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are using such a poor chat system for supports? why you doing this to your loyal customers ?
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HostGator India
(@hostgatorindia) reported
@TheCEOViews @HGSupport Hello @TheCEOViews, we are sorry for the poor experience. We have escalated your issue and our team is looking into it on priority. They will keep updating your case ID 41299365. Rest assured, they will help resolve the issue as soon as possible.
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LindyBaker.com
(@LindyBaker) reported
Oh my. Hostgator is no longer available 24/7. Now you must call before 5 pm EST. Bad Hostgator, bad.
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Christian O'Brien
(@VmiProductions) reported
@HostGator I have no backend access- can you either fix the issues I have repeatedly as for or give me my money back so I can move to a decent hosting company
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Ritesh Nathwani
(@rajdzines) reported
@HostGator why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are doing this to your loyal customers ?
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport I got 1 month credit but that's not something I need. I want the 99.9% uptime promise. Customer care gives random excuses like: 1. N/W connectivity issue at server. 2. DDoS attack . I asked for you to move me to some other server but request is not answered and ticket is closed!
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The CEO Views
(@TheCEOViews) reported
@hostgatorindia @HGSupport Still you guys are working on it. How many times I need to call to your @HGSupport number to listen the same fake answer? Why don't you guys work on it on priority basis, when a customer is facing the issue from 2 months.#Shameless
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HostGator India
(@hostgatorindia) reported
@TheCEOViews @HGSupport Hello @TheCEOViews, we understand your concern. We checked your case with our team who tell us they will call you at your requested call back time to discuss the issue. Please do connect with them for any further queries.
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Paul Higginbotham (he/him)
(@godlikescoke) reported
@HGSupport I'm trying to buy a domain on your site and it keeps getting stuck on the search page. Can you help with this? We want to use you for hosting, too, but this seems ridiculous.
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport They already are! But that's not the point. Here the question for you to answer - How professional is it of Hostgator to ask customer to "Send the email after couple of hours."? Also I am not getting my refund as 45 days are up! Dude I took 3 year plan! I am stuck with you!
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The Rustic Wanderer | Kshitij
(@rusticwanderer) reported
@LeelaWelch @WordPress @HostGator Is it stuck in a login loop or what seems to be the problem?
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Diganta Sircar
(@diganta_sircar) reported
I am really thankful to @ResellerClub and @HGSupport for providing excellent support to resolve the genuine issue …However the @Globe_Host is equally non-cooperative in resolving the genuine issue…it is frustrating and disappointing to do hosting at this company servers…
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Scott Dimmich
(@ScottDimmich) reported
Web developers: has anyone had luck in running Python or PHP cron jobs on a @HostGator server? They say it's executing, but the test commands (email, save a file) in my scripts don't work. Their support on this is weak. Any help is appreciated. Thanks! @HGSupport #webdevelopment
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JT Lindroos
(@jtlindroos) reported
@HGSupport Your website portal seems to be down. Tried to contact support (again) as previous help was a big waste of time.... emails to gmail are bouncing thanks to likely one of your users spamming from same server...
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വിഷ്ണു എസ് ജെ
(@VSJ1) reported
@MDDHosting Undoubtedly Yes. Coz we used GoDaddy, Bluehost, Hostgator, Imotionhosting. Then switched to mddhosting in 2018. Never looked back at any of it. With Elastic Plan No worries for Overloading Space or Bandwidth and Biggest thing is Security enabled through host which I liked thmost.
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