Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HGSupport HostGator Support (@HGSupport) reported

    @BRUTALMUSIC @HostGator Hello WildArmz! Have you contacted our support for a reboot request? We can't do this here , since this is social media, but we would be happy to guide you on where to go, if you haven't tried!

  • nouptime No Uptime (@nouptime) reported

    @hostgator support rep quickly left the chat after giving the wrong answer. No problem, I'll call.

  • RieniSantoso Rieni Santoso (@RieniSantoso) reported

    @HGSupport our website down, and can't access cpanel either. Please help

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @OtherGu83695592 Hi Ben, we weren't able to locate a hosting or domain order for the website mentioned in the screenshot under HostGator India. Please let us know if we can help with anything else.

  • guamoshtli Gonzalo Sandoval (@guamoshtli) reported

    @HostGator I can't access any of my cpanels, what's the problem?

  • LorriLangridge lorraine langridge (@LorriLangridge) reported

    @HGSupport terrible service! I’ve been trying to cancel my hosting and stop being billed for weeks. Nothing happens. No one replies. Live chat doesn’t work! What else can I do?! Awful

  • RetinaCharmer Navin Kumar (@RetinaCharmer) reported

    @HGSupport @HostGator is there is any way to reach your customer support, your chatbox not working, phone nos not working!

  • sach_gupta Sachin Gupta (@sach_gupta) reported

    @hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?

  • Bianka305 GenXBianca (@Bianka305) reported

    What is going on?? @HostGator @HGSupport Chats are down, websites are down???????

  • kickert Ben Kickert (@kickert) reported

    @HGSupport Yup. I have tried multiple browsers, disabled extensions, tried incognito mode. Nothing seems to be working. Last time I called support, the hold time was untenable.

  • Bitcoin_Mafia Cynthia T (@Bitcoin_Mafia) reported

    @HGSupport Why does your support chat never work? It just idles and idles and idles. Meanwhile my website is down. It was working 30 minutes ago, now nothing.

  • sentientbeing19 Certified Troll (@sentientbeing19) reported

    @HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.

  • enom enom (@enom) reported

    @dnprotect @HostGator Thanks for reaching out in regards to this compromised account. Please call our support line immediately to resolve this security issue at 1-855-600-0886

  • mrliambi Mr Liambi (@mrliambi) reported

    @hostgator @HGSupport My dedicated server is offline and my reboot request is not working , chat has been stuck on within 5 minutes for an hour? What is going on. HG network has been misbehaving since 6 hours ago.

  • dnprotect dnprotect (@dnprotect) reported

    @enom @HostGator We will send you a DM. There is actually already an eNom support ticket. We understand that the eNom support rep literally asked the domain name thief if it was OK to transfer the domains back to the rightful owner. Of course the domain name thief said NO. #domains

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