Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kudehinbu Oluwaponle (@koluwaponle) reported 18 seconds ago

  @HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use

• 
  Joshua Buesking (@jbuesking) reported 4 minutes ago

  @jonathan_wilke I was there when million dollar home page started. It was an epic time early 2000’s before cloud computing existed. There was a company called “theplanet” that you could rent dedicated servers from cheap. You’d have to host your own sites back then so was a great group of users active on the company’s forum and you’d never miss a thing. Think hostgator starting, Brent Oxely was posting, Gordon with putfile, all kinds of websites I can’t remember but would all show up there to get hosted.

• 
  Kishor K Sukumar (@kishorksukumar) reported 8 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 10 minutes ago

  @HostGator Hi @HostGator I am still in the chat and now for 26 minutes and not a single admin has come to see about my issue.

• 
  Chan Walrus (@chanwalrus) reported 10 minutes ago

  I think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.

• 
  Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reported 14 minutes ago

  Getting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.

• 
  Sleak (@Sleaklight) reported 18 minutes ago

  With @hgsupport now charging $2.99 for additional emails, I took the time to review my plan. I was on a business plan and wiped all old websites not in use and cut down on email accounts and will be able to downgrade to a hatchling account. Their increase turn into savings for me

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 19 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  HostGator (@HostGator) reported 21 minutes ago

  @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 22 minutes ago

  Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

• 
  Daniel Micovic (@DanMicovic) reported 23 minutes ago

  @HostGator @HGSupport are hiding today...even escalated support is not responding...perhaps they finally gave up.

• 
  Joseph Franco (@francojosephsd) reported 24 minutes ago

  @HGSupport How many sites do @HostGator have down?

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 26 minutes ago

  @HGSupport @NewfoldDigital I do not mean to offend, but what happened was and is you have some folks who may be well-meaning, but do not understand what they're doing. Too often someone at HG makes changes to my back-end server that I did not authorize. This has been problem for the last 3 years. STOP IT. Make sure to allow the owner-admin, er, me, to approve any changes before they're made. Do not just DO them.

• 
  Sir Charles Cary (@SirCharlesCary) reported 29 minutes ago

  @HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?

• 
  Josh Humble (@joshhumble) reported 33 minutes ago

  Looks like @HostGator, @HGSupport's website installer is down (both attempting Wordpress install and blank site)? Freezing up on my account, can't proceed. Browser refreshes and multiple attempts don't work. Ugh - technology.