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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew51750081
    Andrew (@Andrew51750081) reported

    @HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer

  • NosnasMarketing
    Nosnas Marketing (@NosnasMarketing) reported

    @HGSupport @OhRheally This was not mentioned to me or other users when we reported it. Other user had 13 sites down.

  • devoursnowbank
    devourer snowbank (@devoursnowbank) reported

    Are then any Hosting sites out there that can advise of the prices for new & renewals cheers @HostGator doesn't wanna help!

  • fbgchase
    Football Perspective (@fbgchase) reported

    @FO_ASchatz yeah, having some real trouble with Hostgator. I am going to need to get someone to help redesign the site. Any suggestions would be welcome!

  • sebremm
    SEB (@sebremm) reported

    @rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢

  • Bil9255
    Muhammad Bilal Khan (@Bil9255) reported

    @HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .

  • MTinydancer
    Mittens&TinyDancer (@MTinydancer) reported

    @rexthetvterrier @HostGator Had similar very lengthy so-called customer svc experiences via phone which were less than favorable (to put in mildly 😱); but once we "bit*hed" vociferously on @Twitter we got brisk resolution.

  • NosnasMarketing
    Nosnas Marketing (@NosnasMarketing) reported

    @HGSupport @Beruud Support is not that tech savvy.

  • Un_tal_Maynor
    Maynor (@Un_tal_Maynor) reported

    @mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?

  • Salonekid
    Chrispin Griffiths (@Salonekid) reported

    @HostGator, please, can I have an update on this ticket reference 4018913? Your support is absolutely terrible. I'm considering moving on to another provider.

  • beli0135
    Voxin 🇧🇷🇷🇸♏ (@beli0135) reported

    @PovilasKorop App does not start, gives 404. It should only load default welcome (didn't altered it yet). At 1st I thought it was .htaccess, but it is not. In local XAMPP works OK. I wonder was the google's recaptcha on login screen that makes problems (**** server is at Hostgator).

  • sisalgirl
    Happy Hibernating Hermit Marie Wh*te (@sisalgirl) reported

    @rexthetvterrier @HostGator 🙄 Honestly, you'd think some people never heard of good customer service. And the thing is, it almost always costs the company *nothing*. 😒

  • devoursnowbank
    devourer snowbank (@devoursnowbank) reported

    @skystracloud defiantly as #hostgator just refuse to help so please send me info

  • devoursnowbank
    devourer snowbank (@devoursnowbank) reported

    @HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever

  • IconIsland
    Banks ETH (@IconIsland) reported

    Why does @HostGator have the worst customer & technical support on the planet... like OMG. 😤 ya'll really love wasting people's time.

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