Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Zapopan, JAL | 2 |
Chandigarh, CH | 1 |
Chalco, MEX | 1 |
Mumbai, MH | 1 |
Ghāziābād, UP | 1 |
Belo Horizonte, MG | 1 |
Novi, MI | 1 |
Ulan Bator, Ulaanbaatar Hot | 1 |
Adelaide, SA | 1 |
Münster, NRW | 1 |
Juiz de Fora, MG | 1 |
Guadalajara, JAL | 1 |
Mexico City, CDMX | 1 |
Nova Alvorada do Sul, MS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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I need to come up with a clever name (@FGOABORG) reported
@royboy789 Turning permalinks off and then back on was literally the resolution to half of the phone calls I had doing support at hostgator.
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Apoorv Chaturvedi (@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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codelog (@codelogg) reported
@HGSupport I need emergency help, your support in Mexico is very bad, of very bad quality and they haven't been able to help me.
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Jimmie P Rodgers (@jprodgers) reported
@SchuylerTowne @HostGator They are restoring something now, but things will be broken. Better than nothing.
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Oscar Aguilar (@prometeusx) reported
@HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?
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Nidhi | Freelance Science Writer + Strategist (@TheSharedScope) reported
Is anyone else having issues with either WordPress, HostGator, or Jetpack? My website seems to keep crashing and coming back to life (with some random changes) all on its own and as if I wasn't stressed out enough already... I'M STRESSED! Anyone know what's happening? DM me :'(
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SyncSaS Technologies (@syncsas) reported
Godaddy, Hostgator, Big-rock always provide different offers and off on purchasing new domain - If you are the new customer to any service then you will get huge discount's offer.
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Oscar Aguilar (@prometeusx) reported
@HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?
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Oscar Aguilar (@prometeusx) reported
@HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient
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Oscar Aguilar (@prometeusx) reported
@HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient
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Darwish Zahwan | درويش زهوان (@DarwishZahwan) reported
Hey @HGSupport , your service is pain in the ... , i think it's time to get departed unfortunately even we've been together since 2012 ! .. your service is again down !!.
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Kiran Divakaran (@eturnti) reported
@HGSupport @HostGator @hostgatorindia Sent you the details of the problem Rusty please help resolve it as I am not able to send any mails from my outbox and it is nearly 10 days since the problem has manifested.
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Jimmie P Rodgers (@jprodgers) reported
I've been a @HostGator customer for well over a decade. My wife was having a major medical issue, and I missed my billing cycle. They deleted everything. No recovery options. I was a month late and missed the emails. Devastating to lose everything like that.
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Lions of Liberty Podcast (@LionsofLiberty) reported
FYI, we're aware our website is down. The backend still works, so it seems like an issue with our web host. @HostGator why has our site been down for 24 hours?
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Global Varkey (@GlobalVarkey) reported
@HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain for the past 24 hours? Your servers seem HACKED