Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Franco (@francojosephsd) reported 3 minutes ago

  @kishorksukumar @HGSupport Same here with 96 hours without service is a bad service from @HGSupport

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  Hephzibah Magazine TV (@Gabbybooks82) reported 3 minutes ago

  @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose

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  Nicky D COYR! (@nick_donellan) reported 4 minutes ago

  @HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?

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  Daniel Micovic (@DanMicovic) reported 6 minutes ago

  @HGsupport @HostGator now Google is taking down ads and organic ratings because the sties can't be reached. Thoughts? Compensation to regain rankings? Would love to hear any suggestions you may have as this disaster drags on.

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  HostGator Support (@HGSupport) reported 8 minutes ago

  @yourwebcoders @HostGator Malware is a tricky problem and we work to make sure that it is contained as quickly as possible. Since you have provided the case numbers (we don't advise putting them in public), we can check on them for you. Let's put the rest of this conversation in the DMs for your privacy.

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  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 9 minutes ago

  @HGSupport WTF is going on?

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  Cris R (@chriscrm) reported 11 minutes ago

  Hey @HostGator — your support portal sends users to a knowledge base with no way to open a ticket or access live chat. This is unacceptable. I need a PTR record configured Gmail silently rejects all outgoing emails from our domain. This is a basic mail server configuration

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  Ken (@angelsthinking) reported 12 minutes ago

  URGENT! What’s wrong with HostGator? I need to contact my patient by email but HostGator just gives us the runaround. Anyone have similar problems?

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  Dustin (@DPRea) reported 14 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see is their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

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  Joe Moore (@aafc795) reported 14 minutes ago

  @cybernaira I had HostGator (the one I mentioned earlier with the Blue and Yellow colors) and Namecheap 9 years ago, and HG's follow up is excellent. They sent me emails to make sure everything was in order and if I needed any help. The dumb thing is, I never did anything with the Website.

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  Hussain Abeer (@hussainabeer_) reported 16 minutes ago

  Is hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.

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  Hephzibah Magazine TV (@Gabbybooks82) reported 16 minutes ago

  @HGSupport What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

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  Nes (@darthguero) reported 19 minutes ago

  @HGSupport @HostGator Absolutely horrible customer support. Gator AI told me a configuration was done and was not true. Tried email and it was rejected. Chats claimed my user ID was incorrect and unable to get it via email. Nothing ever came. Is this still a real company?

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  Kishor K Sukumar (@kishorksukumar) reported 21 minutes ago

  @HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped

• 
  Karen Lakeman (@KarenLakeman) reported 21 minutes ago

  @hostgator bad customer service again!