Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rajeev
(@RaajeevBaid) reported
@HostGator @HGSupport escalated case on #37200005 I have been suffering with email issue for last 25 days now but still issue has not been corrected nor satisfying answer is provided, its ruining our 17years relation
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SyncSaS Technologies
(@syncsas) reported
Godaddy, Hostgator, Big-rock always provide different offers and off on purchasing new domain - If you are the new customer to any service then you will get huge discount's offer.
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Kiran Divakaran
(@eturnti) reported
@HostGator @HGSupport @hostgatorindia I have been waiting for my mail account to be working for the last 7 days and the issue is not resolved. Request your immediate action and response on this as my mail ID is not able to send any mail, frustrating. #hostgator #emailnotworking
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maurimmobiliare
(@maurimmobiliare) reported
@HGSupport I'm not able to login in the costumer portal.
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Apoorv Chaturvedi
(@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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En Kay
(@MeetEnkay) reported
It literally took @Hostinger minutes to migrate a website that was taking hostgator weeks (without success) to do. They were so fast I almost did not believe it. Seems like today, the popularity of a hosting does not equal the service you get.
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Global Varkey
(@GlobalVarkey) reported
@HGSupport Four 1.5 hour long calls yesterday was NOT SUFFICIENT for you to fix this issue? How many MORE TELEPHONE CALLS do I have to make to make your SUPPORT TEAM aware of FAILED MAIL DELIVERY and LOSS of EMAILS
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Gral Hielo Seco
(@ehosting411) reported
@HostGator Sucks
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Global Varkey
(@GlobalVarkey) reported
@HGSupport You know what the issue is so STOP PRETENDING making me look like a MONKEY as STUPID as YOU
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I need to come up with a clever name
(@FGOABORG) reported
@royboy789 Turning permalinks off and then back on was literally the resolution to half of the phone calls I had doing support at hostgator.
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Global Varkey
(@GlobalVarkey) reported
@USATODAY @HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain in the past 24 hours? Your NS servers seem to be HACKED
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Rik Eso
(@RikNCheese) reported
@OnionfarmsMedia Are you having issues with Hostgator? My site is down and redirect to spam sities :/
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Rohit Bhatia
(@rohitology) reported
@HGSupport I’ve been facing issues with making payment & I know many Indian customers too. I’ve tried many cards & none of them worked. You need to give me an alternate payment method. I requested an extension on my account & customer care rep didn’t help My client id 2631850
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SwimCapz
(@swimcapz) reported
@HGSupport my website and email has been down for almost 48 hours because of an error in your system causing an outage of my doman. All support can tell me is that it is in a queue.....
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Lions of Liberty Podcast
(@LionsofLiberty) reported
FYI, we're aware our website is down. The backend still works, so it seems like an issue with our web host. @HostGator why has our site been down for 24 hours?
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