Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuauhtémoc, CDMX 2
Cochin, KL 1
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • russellsalk russellsalk (@russellsalk) reported

    @HostGator We are having issues with one of our server accounts - is there any info on time to resolve this?

  • nasir8891 Nasir Khan Saikat (@nasir8891) reported

    @HGSupport @HostGator DNS server down, all the related hosting and WHM is unreachable

  • randychmm Randy Angelo Chmm (@randychmm) reported

    @HostGator This is unacceptable! We have over 20 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.

  • EveryChildMatt Crypto Billionaire Club (@EveryChildMatt) reported

    @HostGator Whole thing is down. Your servers, Cpanels, websites all of it. Are you guys trying to kill your brand? Those who are running their businesses on your servers aren’t going to trust you no more.

  • FabDM75 Fab (@FabDM75) reported

    @HostGator I'd expect at least a month refund. I'm having so many issues with customers, some will leave my service due to these interruptions

  • EnchantedMeat Enchanted Meat (@EnchantedMeat) reported

    @HGSupport @IdentiGrafica Sorry to intrude on this thread, but I need to find out what is going on and what the ETA is on a fix? Our emails are not working and the website won;t load. Seems like this is has been going on since very early this morning. Your users would appreciate a little clarity.

  • ingmeal Mosho (@ingmeal) reported from Benito Juarez, Ciudad de México

    @HostGator I have a reseller aluminum account and all my websites are down. I have been waiting on the support queue for over 25 minutes and still not being attended. What is going on???

  • racassel Rick Cassel (@racassel) reported

    @EveryChildMatt @HostGator Sold to NewFold Digital last year. Total disregard for clients as evidenced by Reseller sites move from Dallas to Alanta last months, 14-hour outage. I suspect someone decided to move the DNS in the middle of the day. NewFold will FOLD. I almst quit last month. This final straw

  • R1Creative R1 Creative (@R1Creative) reported

    @HostGator THIRD TIME in less than 1 month, with poor support and zero communication from HostGator. Unacceptable for an agency offering reseller hosting. We're considering moving our clients off HostGator.

  • TraderScooter TraderScooter (@TraderScooter) reported

    @HostGator @HGSupport I’m paying a lot of money for a dedicated server, and having it go down for hours at a time every week (during peak times) is testing my patience. Can you please tell us what you’re doing to fix this?

  • PngImgCom Pngimg.com (@PngImgCom) reported

    @HostGator you servers are down. Can you resolve?

  • MyMindsEyeArt Dee draws Coloring Pages (@MyMindsEyeArt) reported

    @HostGator Ouch! Everything is down! 😭

  • alicraw Ali 🇺🇦😷🐻⬇ (@alicraw) reported

    I see I am not the only one with a @Hostgator problem! @HGSupport How's my expedited case coming? How can anyone do business like this. UNNACCEPTABLE.

  • ASBTDC Arkansas SBTDC (@ASBTDC) reported

    @HostGator Appreciate this update, since the wait time is 99 minutes on your customer support line. Hoping for a quick resolution!

  • Brandon_Connell Brandon Connell (@Brandon_Connell) reported

    @skystracloud Why are you replying to everyone? You are not hostgator support.

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