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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cachoeiro de Itapemirim, ES 1
São João de Meriti, RJ 2
Pelotas, RS 1
São Caetano do Sul, SP 1
Cuautitlán Izcalli, MEX 1
Rio de Janeiro, RJ 1
Benito Juarez, CDMX 1
Santiago de Querétaro, QUE 1
Aguascalientes, AGU 1
Bogotá, Bogota D.C. 1
St. Petersburg, FL 1
San José, San José 1
Panamá, Panamá 2
Peacehaven, England 1
Balneário Piçarras, SC 1
Tlajomulco de Zúñiga, JAL 1
Iztapalapa, CDMX 2
Tepic, NAY 2
Texcoco de Mora, MEX 1
Iquique, I Región 1
Cardiff, Wales 1
Santiago, Santiago Metropolitan 1
San Miguel de Allende, GUA 1
Santa Clara, CA 1
Oaxaca, OAX 1
Thornton, CO 1
Chisinau, Chișinău Municipality 1
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanyoung26
    Nathan young (@nathanyoung26) reported

    🚨Business owners- avoid @squarespace @SquarespaceHelp at all costs. We are losing thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Here’s the full story 👇

  • RadWebHosting
    Rad Web Hosting (@RadWebHosting) reported

    @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

  • FeoAmante
    Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported

    @HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.

  • eaginsmedia
    Eagins Media (@eaginsmedia) reported

    @HostGator Is there an issue with down websites???

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.

  • SetraHost
    SetraHost (@SetraHost) reported

    Thinking about leaving Bluehost, HostGator, or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting at lower prices. Feel free to reach out if you have any questions and we're here to help!

  • HGSupport
    HostGator Support (@HGSupport) reported

    @FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport

  • FeoAmante
    Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported

    @HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am

  • Luchocalabera
    Lucho Señal⚡️ (@Luchocalabera) reported

    @HostGator @_CooLesT_ All ready did Server is down forma TVE last 5 hours at least

  • MayankKothari09
    Mayank Kothari (@MayankKothari09) reported

    @BigRock @hostgatorindia X HostGator → BigRock migration. Same email on both platforms = migration failed. Domains moved there, hosting stayed here. Now they want me to hand over hosting directly to clients. Not acceptable. Indian businesses deserve better service standards.

  • sflone
    SFL Commissioner (@sflone) reported

    @HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.

  • amainyebriggs
    Amainye Briggs (@amainyebriggs) reported

    @ethanjaack I have never had support issues with HostGator and hostinger

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    @HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.

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