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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • RabbitualFender
    Sasha Taylor (@RabbitualFender) reported

    @jasoncartwright @IGcom I’ve looked and it seems that in the UK the brokers either aren’t required to make the % public, or they may only divulge it if you’re a customer. I can’t tell which. But it doesn’t seem like a coincidence to me, when they’re all added up.

  • damianportaroAU
    damianportaroAU (@damianportaroAU) reported

    @IGClientHelp looking at silver options. Via physical or ETF. With the longest date possible. Having trouble finding much of you can advise

  • AlexKentUK
    Alex Kent (@AlexKentUK) reported

    @IGcom The Irony. Have no problems taking our money in normal conditions, but cares about taking our money in volatile conditions. Just raise margin to 100% and let the people TRADE

  • joshua_hellyer
    Joshua Hellyer (@joshua_hellyer) reported

    @IGClientHelp $GME Hi guys, I seem to be having a problem where my platform restricts buying but not selling. This seems to be artificially crashing the stock price as my trade platform colludes with other trade platforms in the benefit of protecting hedge funds. Please help.

  • jramey343
    john (@jramey343) reported

    @IGcom Then don't allow new short positions. You set this up to run the price down so they can win. I hope you and robinhood go out of business for doing this.

  • bmoyer1981
    Brian Moyer Sr (@bmoyer1981) reported

    @IGcom Help the criminals who ruined poor people’s 401k and other retirement funds because the little guy is finally getting a piece of the pie!!! The ignorance here is disgusting hopefully the avg Joe starts taking money elsewhere because you seem like a dictator!! Hold it forever!!!

  • JitTw1tter
    Tw1tterJit (@JitTw1tter) reported

    @IGcom I'm closing my account & friends are closing their accounts. Opening a City Index account today. Unfair, stupid decision from IG to not allow free trade, with an unreasonable excuse. I hope you learn the your lesson and apologise to your users.

  • LifeIsTheGame3
    Life Is The Game (@LifeIsTheGame3) reported

    @IGcom **** YOU BASTARDS

  • Freedom4HDP2017
    #AcceptApo (@Freedom4HDP2017) reported

    @IGcom c'mon IG, you're doing this to try to save hedge funds & scare people off like when RH pulled this on Thursday. It makes people smell hedge fund blood in the water:). This effort won't take down all wall st(unfortunately), but u won't stop the #squeeze on those 2 giants at least.

  • GrizwaldW
    Chris (@GrizwaldW) reported

    @IGcom What a **** *** decision you greedy bunch of asses. May you reap what you bring on. This isn’t a reddit movement. This is an educational wake up that has moved across the globe. Move your money people. Burn these greedy bastards down!

  • mascaro_marc
    KingsDiamonds (@mascaro_marc) reported

    @IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .

  • LifeIsTheGame3
    Life Is The Game (@LifeIsTheGame3) reported

    @jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want

  • bmoyer1981
    Brian Moyer Sr (@bmoyer1981) reported

    @jasoncartwright @IGcom They get caught with their hand in the cookie jar and now they want to make the person who caught them look bad!! It is a FREE MARKET so let the people risk their own money!!! I don’t need help losing it it’s my choice the hypocrisy is deafening and you are part of the problem!!!

  • BBearsplc
    Bulls&BearsPLC (@BBearsplc) reported

    @IGcom Live Chat is useless , always broken, message service on twitter is useless, 4 days to respond, your platform does not appear to be live , even though I pay for it and your "change" "%change" figures are not accurate..Really disappointed.

  • Freedom4HDP2017
    #AcceptApo (@Freedom4HDP2017) reported

    @IGcom c'mon IG, you're doing this to try to save hedge funds & scare people off like when RH pulled this on Thursday. It makes people smell hedge fund blood in the water:). This won't take down all wall street(unfortunately), but u won't stop the #squeeze on those 2 at least. #AMC #GME

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