IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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🐒tozzer🐒
(@tozzer121) reported
IG price alerts not working @IGcom aware
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Darren Cook
(@DarrenC76665860) reported
@englandcricket @IGcom Payne and Dawson must be pissing themselves watching Mahmood! I still think Mahmood will make a quality Test bowler though...
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Sasuuni
(@Sasuuni) reported
@IGClientHelp Trying to download trade history reports and they are showing the direction incorrectly as sell rather than buy. Any way to fix this?
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Darren Cook
(@DarrenC76665860) reported
@basedharry_ @englandcricket @IGcom Which game has Payne played? Yet Jordan plays time and again, we've only given these debuts because we are forced to, no issues after the Ashes Tour and it would have been the same 11/12.
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Will3572
(@Tradeanator) reported
@PG_Trades @IGClientHelp I had the same issue and didn't receive alerts on trades so I could review the position... its kinda a BIG F'ING PROBLEM you cant get a simple trigger system to work... do I need to write your code? If x > y then "trigger above alert"... convenient it happens now dont you think!
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Singh Dhillon
(@Dh11L0n) reported
@IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?
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Brando Flux
(@ephemeral_money) reported
damn. @IGcom platform is the ****. cant wait to lose all my money
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Tabhair
(@tabhaircom) reported
@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
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PG Trading
(@PG_Trades) reported
Anyone else having issues with alerts on the IG mobile app? @IGClientHelp no price alerts have gone off this morning at all, just closing trade notifications.
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Seems to have gone down again - please fix. Downloading trade history I receive this... {"globalErrors":["error.server-error.bad-gateway"]} Whilst you're at it, please ALSO fix the return cell "% change" on watchlist for "GATC Gattaca" as its shown 0 for the past 2 months!
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Gary Newman
(@GaryNTrader) reported
@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
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Mark Alan Wilkinson
(@Highbury_heroes) reported
@IGClientHelp @shaunie233 “At IG ,we will do our utmost to shake of corporate fill and bill boiler service even though we invented it@..wow
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom Can someone please tell Tech support that Trade History downloads are coming out with blank data (AGAIN!)
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Andrewdc208
(@andrewdc208) reported
hey @IGcom why are your prices not updating on the desktop app? Server issues?
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TW
(@twizzer31) reported
@IGClientHelp my trade history is not working properly; it says I’ve not made any trades but I know I have (in a particular period, last 3 days). Please advise
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