IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 4
Berlin, Land Berlin 2
Kassel, Hessen 2
Brisbane, QLD 2
Hechingen, Baden-Württemberg Region 1
Nortmoor, Lower Saxony 1
Watford, England 1
Camberwell, England 1
Bad Dürkheim, Rheinland-Pfalz 1
Solingen, NRW 1
Bremen, Bremen 1
Frankfurt am Main, Hessen 1
Munich, Bavaria 1
Flensburg, Schleswig-Holstein 1
Carlisle, England 1
Mering, Bavaria 1
Paignton, England 1
Saint Petersburg, Sankt-Peterburg 1
Hamburg, HH 1
Oslo, Oslo County 1
Hackney, England 1
Walthamstow, England 1
Köln, NRW 1
Paris, Île-de-France 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • BolatMuhsin Muhsin Bolat (@BolatMuhsin) reported

    @IGcom This week was incredible with IG. Unstable system etc. I am also searching a new broker.

  • RowlenBoilers Rowlen Boiler Services (@RowlenBoilers) reported

    @IGClientHelp you have received multiple emails from me regarding rights issues with TUI, no response look at tui order on 14/01/21 and your order 22/01/21 on account RXSCR you have removed money out of my account, this has now been passed on the the financial ombudsman

  • rsspx Trs🌊🔻👁️⃤ (@rsspx) reported

    @IGcom **** GAMESTOP AND DOGECOIN, BUY SLV ON MONDAY AUTISTS🚀🚀🚀🚀

  • jaeson72 JAESON Debarros (@jaeson72) reported

    @IGcom Good decision, happy to hear IG have taken stock and focussing on stabilising platform. Shocking reliability last week so looking forward to a return to normal! Generally been a great service.

  • TTwfake The Deep State (@TTwfake) reported

    @IGcom Sounds like IG is facing insolvency from bad risk management. I'm moving my money out before they collapse and suggest everyone else do the same. This type of behaviour should not go unpunished.

  • EdEast8 Scaredmoneydontmakemoney (@EdEast8) reported

    @IGcom This is ridiculous - you are just as bad as those pricks on wall street! Allow the movement, this is Robinhood behaviour! Hold the line!!!! $GME $AMC

  • technoteee Tarjei Thomassen (@technoteee) reported

    @IGcom because your service was down for hours and many customers lost a lot of money

  • jorgebastida Jorge Bastida (@jorgebastida) reported

    @IGClientHelp Client here. There is no a clear place in your website where to raise complains. You only direct people to a public forum. Shall I proceed and contact the Financial Ombudsman Service directly given that that's the @TheFCA advise on their website?

  • prc162 pixie (@prc162) reported

    @IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account

  • TradesDemon Demon Trades (@TradesDemon) reported

    @IGcom @matt801724 WTF I expect all my money back at the price I put in at a minimum! Good bye IG! Don’t offer the option to buy stock then freeze it. Unacceptable!

  • FourFour_Stu Spencey (@FourFour_Stu) reported

    @IGcom Well, you've managed to make and lose a customer in the space of one week.

  • jaeson72 JAESON Debarros (@jaeson72) reported

    @Londontrader7 @Lol_Yiddo @IGcom I guess they make their decisions and live with them, balance of profit v risk v customer growth/retention. In the digital age customers will vote with their feet if there's a better platform out there!

  • Londontrader7 Londontrader 🇬🇧 (@Londontrader7) reported

    @jaeson72 @Lol_Yiddo @IGcom This is not new to IG. They have done this in the past too during market volatility. They have enough experience and resources to fix it but they don't want to. My feeling is they themselves act as market maker and take opposite position. When the oprtuntiy comes they pounce on u

  • technoteee Tarjei Thomassen (@technoteee) reported

    @IGcom the platform was down three days in a row! And you do nothing for your customers who has lost money because of this

  • MarkFetters Fetts (@MarkFetters) reported

    @IGcom ‘Prioritise the service’...not quite sure you’ve been doing any service to your clients this week.

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