IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Düsseldorf, NRW | 1 |
| Saarbrücken, Saarland | 1 |
| Leipzig, Saxony | 1 |
| Osasco, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!
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Yoda
(@yodahanforce) reported
@IGcom being shite again, cant add to #odx coming up with false error
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Lawrence Barrett
(@LTBarrett) reported
@IGClientHelp How can one of the biggest UK trading platforms logically block new trades on AMC and GME for existing customers? Surely you should block new registrations? I feel completely let down and will be looking to move.
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Nigel Pais
(@nigelpais) reported
@IGcom Has anyone else been executed at worst price on the open - a million miles from the order level?
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KJB
(@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
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jczhang
(@jczhang2010) reported
@IGcom This doesn't make sense. System was down during key hours on Friday so could not trade, now buying is totally not allowed. What's a professional platform! What's a professional decision!
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Ian Sellars
(@SellarsIan) reported
from
Pickering, England
@IGClientHelp are you aware of log in problems system keeps logging me out ?
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Chris Hughes
(@Therealhughes) reported
@IGcom no longer offering GME or AMC In order to prioritise the service we give our existing clients, IG is not currently allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. Clients are still able to close existing positions.
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Olly Carter
(@OllyAlgae) reported
@IGClientHelp How long will it take to receive a considered reply from your help desk? And can you assure me that this will never happen again?
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DJ Ohm / Visions
(@anti_atlas_) reported
@IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom If it runs bad blame IG not people playing stonks
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Kunaal Kaushik
(@kaushik_kunaal) reported
@IGcom why am I not allowed to Slv. This poor quality platform is a criminal enterprise and I’m taking my money out once some orders actually go through. More painful than buying crypto in 2016.
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Rob
(@JuceeRob) reported
@IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.
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Anthony
(@ManLikeBugsy) reported
@IGClientHelp Your account is almost active. Before you start dealing, please contact us on +44 207 892 6886. Been trying to call for 2 days it just puts me through to music, live help doesn't answer, please activate my account.
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Raj
(@Imraj58714093) reported
@granty3333 @IGcom This is called naked shorting, not sure if your thick brain can comprehend it but meaning they went all in shorting ******** out of GME expecting no retail traders to figure this out. Now that we are all going long, they are to cover their shorts soon.
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