IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Deegan
(@RichardDeegan5) reported
@IGcom Your site has been down now for over an hour. I can't log on and your phones do not work, what has happened, why do you always have service connect failure? Useless
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Trade the future...
(@dlefcoe) reported
@IGcom online helpdesk is down. phones are down. platform down. => please reply !!!
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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Martin
(@mdbvs) reported
@IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!
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Richard Deegan
(@RichardDeegan5) reported
@RobertTomic @IGcom Protecting the big boys, useless service run by idiots, I will be looking elsewhere.
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luxmanage
(@luxmanage1) reported
@IGcom Come on how long can you allow the platform to be down. WTF come on limit the trading but Eminem the platform people getting hurt now.
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Richard Morgan
(@BullishRichard) reported
@maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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James Lawes
(@JLawes6) reported
@IGcom Maybe say something about this terrible service?
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Yggdrasil
(@Yggdras84533208) reported
@HellishTrader @GregMannarino @IGClientHelp Well, I didn´t was long Silver, and they just shut me down. Can´t access my account, no answer on phones.
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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