IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 4
Hannover, Lower Saxony 1
Stade, Lower Saxony 1
Berlin, Land Berlin 1
Hamburg, HH 1
Sydney, NSW 1
Lienz, Tirol 1
Oberhausen, NRW 1
Rheine, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomM96628505 640Kb ... as a wise man said, that's all you need (@RandomM96628505) reported

    @IGClientHelp - is your platform down? Not able to login

  • jas251068 Jason Nicholls (@jas251068) reported

    @IGClientHelp Your website is down again , what sort of joke outfit are you ffs

  • Yogitrader187 Yogi Bear Life Guru (@Yogitrader187) reported

    @IGcom has been terrible last few days, can’t even open or close positions.

  • pattlegr Graham Pattle (@pattlegr) reported

    @IGcom System is down for third day in a row! Unable to trade

  • anandpatil69 Anand Patil (@anandpatil69) reported

    @IGClientHelp can’t load my positions on app or website. Is there an issue?

  • goole72411159 Oliver Fry (@goole72411159) reported

    @IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom

  • GraemeJephson Graeme Jephson (@GraemeJephson) reported

    @IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ

  • ephelephrine Phel (@ephelephrine) reported

    @IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!

  • juvejuve2021 Il Gobbo Juventino (@juvejuve2021) reported

    @IGcom Does anyone know of good alternative options to IG? in the past few weeks my funds weren;t credited, I had problems buying and selling and the last 3 days there;s been no access at all to the platform - It's unacceptable.

  • ctbuk73 a (@ctbuk73) reported

    @IGcom You take our commission and just **** us by not letting us use our own money.

  • GregDConnor Gregg Connor (@GregDConnor) reported

    @IGcom @IGClientHelp having issues on the app ?

  • thewinelake Alex (@thewinelake) reported

    @IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?

  • TradingMKR Cheddar Capital (@TradingMKR) reported

    Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!

  • Travelcrypto1 Travel_crypto (@Travelcrypto1) reported

    @IGcom systems down again 3 days on the bounce..

  • Gerd4lux Gerd (@Gerd4lux) reported

    @IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!

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