IG Outage Map

The following outage map shows the most recent locations worldwide where IG users have reported their issues and outages. If you are having an issue with IG and your area is not listed, make sure to submit a report.

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 5
Sydney, NSW 4
London, England 2
Kuala Lumpur, KUL 1
Laatzen, Lower Saxony 1
Bradford, England 1
Walton-on-Thames, England 1
Les Abymes, Guadeloupe 1
Godalming, England 1
Lytham St Annes, England 1
Frankfurt am Main, Hessen 1
Southampton, England 1
Adelaide, SA 1
Guadalajara, JAL 1
Perth, WA 1
Wellington, Wellington 1
Ropley, England 1
Iaşi, Judeţul Iaşi 1
Vecindario, Canary Islands 1
Hayward, CA 1
Cardiff, Wales 1
Windsor, England 1
Madrid, Comunidad de Madrid 1

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IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • Basit Khan (@a_bkhan1) reported

    @IGcom can you advise why my account is set to closing only for the second time in the last few months. Your help desk is unable to assist

  • inflexion (@inflexion) reported

    @IGcom has a ubiquitous presence in the financial press, spending significant sums on marketing. Their back office is however chaotic, slow and manifestly lacks basic competence. @JuneFelix

  • AndY B (@Bowen85AI) reported

    @IGcom problems accepting payments across bank, card and PayPal. Need to put money in my account to stop a position closing. NICE ONE IG.

  • Asaph Choo (@asaph_choo) reported

    @IGClientHelp Alerts function not working for both mobile app and browser platform.

  • Eileen Morris (@morris1_k) reported

    @ft_content @IGcom Only until they learn about vitamin B12 dificiency and that supplements are not the solution. As for climate change cattle etc have the same neutral effect as humans

  • Eddy Lastei (@ELastei) reported

    @IGcom You're delinquents, it's a problem that's been going on for a year and you've never come to fix it. It was the biggest mistake of my life buying from you. If you read this please write to me privately so I can tell you about all the problems I had with #peabody

  • Invesbolsa (@espiral59) reported

    @IGClientHelp Charlottes Web (Canada) is not working in the platform.

  • Trickytrev53 (@trickytrev533) reported

    @englandcricket @IGcom Pakistan showed lack of concentration school kids fielding errors England 2nd team absolutely thrashed them,congratulations to all players

  • Azam Khan (@azamk006) reported

    @englandcricket @CarseBrydon @IGcom this has to be the worst 5 wicket hall i’ve ever seen. taking wickets in the last 3 overs against a worn out batsman and tail enders isn’t impressive at all. nevertheless congratulations

  • Erica **** (@batcountrybets) reported

    @BurnsyMcGru @IGClientHelp Have you heard from support at all on this issue?

  • Burnsy McGru (@BurnsyMcGru) reported

    @batcountrybets @IGClientHelp Yes, this has been down for more than 24 hours, and during a 5% move in the underlying futures yesterday. When will this be fixed???

  • Ian Wilson (@winenfunblog) reported

    @IGClientHelp Your call is important to us so we are just going to disconnect you...... customer service sucks...

  • London Hebrew ✡️ (@NeasdenParade) reported

    @ft_content @IGcom 5-10% would fix the American and European economies and cut out all the dead wood and zombie companies. Otherwise our inflation and depression will be permanent.

  • Bzerkermustdie.fx (@elitegamer360) reported

    @IGClientHelp what is going on with your MT4 connections. There was an outage when we couldn't open or close our trades. Plus it's back now but closed trades on MT4 is still running on your server! This is unacceptable for the largest trading company in the world

  • Kwesi (@teamkaychay) reported

    @IGClientHelp it’s been about 4 weeks since I complete the application procedure. And 1week since I complained here.what is the problem. Nobody has called or sent me an email since. If you don’t allow people from Ghana to trade let me know please. Thanks

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