IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Oberhausen, NRW | 2 |
Hamburg, HH | 1 |
Sydney, NSW | 1 |
Lienz, Tirol | 1 |
Rheine, NRW | 1 |
Warendorf, NRW | 1 |
Redon, Bretagne | 1 |
Renaison, Auvergne-Rhône-Alpes | 1 |
Leer, Lower Saxony | 1 |
Königsbrunn, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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JM (@JM_Magick) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass please?
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Frank Widrig (@IISkyFoxII) reported
@IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks
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Jack HURTSZN 🇬🇧 (@jaxxkf) reported
@NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts
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Josh Clarke (@JBClarke95) reported
@ollieshrews @NFLUK @IGcom ******* right off that!
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Julia (@Julia19619375) reported
@IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
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Julia (@Julia19619375) reported
@IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
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AnnRaj (@anandhinagaraj) reported
@IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl
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Morten (@kaspersenInvest) reported
@Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !
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Jeff Shepherd (@JeffvShepherd) reported
@IGcom @AxelR_IG @Woodywudpeck This might be of help to you
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pineapple on pizza (@Saniul_) reported
@maximidds @englandcricket @IGcom Salt and Hales have to play the remaining games, otherwise how will you choose Buttler's partner? Worst case, if both continue to be in **** form, just open with Buttler and Stokes (which I would have done anyways).
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L. Zhang (@DevLinbo) reported
@NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!
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Harvey Lowe (@HarveyLowe15) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass
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Rob (@Rob11171186) reported
@IGcom Your live help desk function is lousy.
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Nick Shah (@nickshahlondon) reported
My account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.
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aki 🧩 (@padiopanee) reported
@johnnhendo @englandcricket @IGcom Currans not been bad?