IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Frank Widrig
(@IISkyFoxII) reported
@IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks
-
luke heritage
(@l_uke325) reported
@SALAH_SZN3 @englandcricket @IGcom He is awful like gets out in the same way everytime
-
Morten
(@kaspersenInvest) reported
@Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !
-
Julia
(@Julia19619375) reported
@IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
-
Noel (Bingo) Borg
(@Borg74) reported
@mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT
-
aki 🧩
(@padiopanee) reported
@johnnhendo @englandcricket @IGcom Currans not been bad?
-
yiddo
(@yidster55) reported
@iam_adi_thebest @englandcricket @IGcom Stick to your own team...England & Pakistan got **** all to do with you 🤡🤡🤡
-
Greenroom78
(@greenroomtrade) reported
Is anyone else having problems with @IGcom live prices? Mine are working on my phone but not Chrome or Firefox
-
Invest Capital
(@InvestCapitalUK) reported
@IGcom mobile platform is down?
-
Sushant A True Artist 🇮🇳
(@im_thesupreme) reported
@IGClientHelp I need help!
-
Callum Anthony Hogg
(@Hoggy01) reported
from
Eltham, England
@IGClientHelp @eddy_tedster There are still issues with this. Any update please?
-
Arnav
(@leornav) reported
from
Guwahati, Assam
@MalikSh92493265 @englandcricket @IGcom Did i mentioned anything about Pakistan? I never told Pakistan is a bad team bt one thing u need to agree that whole team is dependent on 2-3 player.And one thing about rizwan he is a good player bt with this present strike rate he can't make team win.He is making one his record
-
Mani D
(@revandhes) reported
@IGClientHelp is website and app down ? I can’t log in
-
Jeff Shepherd
(@JeffvShepherd) reported
@IGcom @AxelR_IG @Woodywudpeck This might be of help to you
-
Asaph Choo
(@asaph_choo) reported
@IGClientHelp I have closed and reopen a new browser session. But issue still persists. The problem comes when a new alert has been fired, after resetting the alert, the mismatch happens.
Check Current Status