IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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Bob
(@MrBoongBoong) reported
@IGClientHelp Since last night, the problem still not fix. I have sent email to IG help team with screen capture.
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Anurag Jadia
(@AnuragJadia) reported
@englandcricket @jimmy9 @IGcom Its such a bad place to play cricket. Should not play international matches in England due to weather conditions. As spectator, it's really annoying 😡
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не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?
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Matt Clinton - Soothsayer 🧙♂️
(@Senecalytics) reported
@IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
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Craig Dabbs
(@CraigDabbs5) reported
@Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650
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DB
(@kpasamd) reported
@IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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