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IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Castleford, England 1
Paris, Île-de-France 1
Brussels, Brussels Capital 1
Upminster, England 1
Bouzigues, Occitanie 1
Badajoz, Extremadura 1
Ciempozuelos, Madrid 1
Hackney, England 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Atharcrypto
    ATHAR (@Atharcrypto) reported

    @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

  • dv8or1
    DV8OR (@dv8or1) reported

    @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

  • RGrauholz1871
    Rupert 🇬🇧 (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • AbsB498343
    Abs B (@AbsB498343) reported

    @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

  • A7068AP
    peter (@A7068AP) reported

    @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • baz_trading
    Bazzer (@baz_trading) reported

    @ShareSpeculator @IGClientHelp Yeah same error

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

  • liam_S126
    liam⚽️🏏 (@liam_S126) reported

    @englandcricket @IGcom Very good after that god awful first game

  • justamantrading
    justaman (@justamantrading) reported

    @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

  • Sengoku21524499
    Sengoku (@Sengoku21524499) reported

    Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

  • AZMIH_Rosen
    Rosen (@AZMIH_Rosen) reported

    @englandcricket @IGcom Absolutely school boy error from #HarryBrook

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