IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@RichofYorks) reported
IG down yet again. The service is becoming a joke. I need a better provider. @IGClientHelp @IGSquawk
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Chris McStill
(@SeasideChris) reported
@Woodysue @IGSquawk @IGClientHelp Terrible. worse for me than previous days.
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! 3 days in a row now I can't use your site at all or log in at the US Open how can this be possible or allowed? I have seen countless people tweeting the same over the last couple of days, really isn't good enough as a trading service!
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sebastianm
(@picfwd) reported
@IGcom IG disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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SEDFESDFJK
(@sedfesdfjk) reported
@thetaatthemoney @IGClientHelp I got logged out and now unable to log in, you're having this issue also?
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Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your brokerage being down this morning.
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taus
(@tausmanon) reported
@IGcom How come after betting on a stock the stock is going down and after closingthe bet the stock is going up? Can someone answer to my question
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Dominic hawkes
(@domhawkes) reported
@IGcom Once again having problems logging in 😖😖😖
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Reddit Trading UK
(@reddittradinguk) reported
@IGcom its US opening bell and as usual IG is down...poor service
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Rob King
(@rob_king) reported
@IGcom If you block/cap buying you’ll be sued like @RobinhoodApp ...Our money, our investments. We’ve all signed the “capital at risk” forms. This is a bad day for IG for even mentioning this.
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onlytrading
(@trade4Evr) reported
******* IG down again @IGcom @IGSquawk
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Fludar
(@radulf36) reported
@IGClientHelp @KrasimirBPetrov They are not fixed. Same issue this morning. Unacceptable - terrible backend! Your devs should be ashamed
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DB
(@kpasamd) reported
@IGClientHelp can’t login again!
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sebastianm
(@picfwd) reported
@IGcom @IGcom disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform down again 3 days in a row