IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
| Warendorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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K
(@toozies222) reported
@IGClientHelp I can’t log in and if I do get in it it can’t load my portfolio via my mobile app? Not an investment trading service I would expect. Please help.
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Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
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Richard Mans
(@RichardMans1) reported
@IGcom IG is down FIX THIS SHITTTTTTTTTT
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MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful
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Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
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gin&tonic
(@Woodysue) reported
@jaws321 @IGSquawk @IGClientHelp It's awful!!
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Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
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driveJohnson’s
(@driveJohnsons) reported
@IGcom How about making sure your website can handle the traffic? Shocking service. May as well go to #RobinHoodTraders
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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J W
(@JohnGWelsh) reported
@IGClientHelp @IGcom joining the global corruption and shutting down their platform!
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StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
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Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out
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Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
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