IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Demetrius Woodward
(@DemetriusWoodw1) reported
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Steven
(@flyingscotsmn) reported
@IGClientHelp My charts disappeared yesterday from both iPad and iPhone. Any ideas on how to fix?
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Tabhair
(@tabhaircom) reported
@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
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Mark Alan Wilkinson
(@Highbury_heroes) reported
@IGClientHelp @shaunie233 “At IG ,we will do our utmost to shake of corporate fill and bill boiler service even though we invented it@..wow
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ellynvannin.nft
(@Samira74514506) reported
@IGClientHelp I can access my dashboard but not "My IG" on @IGcom ? Was there a maintenance scheduled again? I didn't get an email at ~10pm gmt either so assuming its linked? Just want my stats from the week :) Ta, Sam :)
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Andrewdc208
(@andrewdc208) reported
hey @IGcom why are your prices not updating on the desktop app? Server issues?
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Michael
(@mikey0404) reported
@cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Please fix downloading trade history, excel files coming out blank! Last week trades were showing as SELLS but were actually BUYS! Shoddy service once again.
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom Can someone please tell Tech support that Trade History downloads are coming out with blank data (AGAIN!)
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Seems to have gone down again - please fix. Downloading trade history I receive this... {"globalErrors":["error.server-error.bad-gateway"]} Whilst you're at it, please ALSO fix the return cell "% change" on watchlist for "GATC Gattaca" as its shown 0 for the past 2 months!
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TW
(@twizzer31) reported
@IGClientHelp my trade history is not working properly; it says I’ve not made any trades but I know I have (in a particular period, last 3 days). Please advise
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Tim Spanoudakis
(@spanout) reported
@IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.
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Darren Cook
(@DarrenC76665860) reported
@basedharry_ @englandcricket @IGcom Which game has Payne played? Yet Jordan plays time and again, we've only given these debuts because we are forced to, no issues after the Ashes Tour and it would have been the same 11/12.
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Andrew Gunn
(@andrewgunn) reported
@IGcom has the WORST 2FA experience! You add the 2FA code to the end of your password 👀 What makes it worse is they don't tell you about this behaviour. I know that security gets in the way of convenience but this is taking it to another level. Gets me every time.
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Thibault Salomon
(@Tcs1061) reported
@IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?
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