IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 2 |
| Milan, Lombardia | 1 |
| Agen, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Faulkner
(@faulknerdrew) reported
@IGSquawk @Woodysue @IGClientHelp Can we expect the site to go down again in ten minutes??
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MBTrading
(@MBdaytrading) reported
Anyone else problems with @IGcom ???
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#100%Trader
(@BANGONtrader) reported
anyone else been having problems with @IGClientHelp #IGindex this afternoon 😡😡😡
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Andrea34
(@Andrea334506911) reported
@shiftingshares @IGSquawk As I said a few days ago, @IGClientHelp your customer services is RUBBISH, you make very poor attempts to resolve most of my queries. I'm still waiting for a response to my latest email on a chain to you that I sent WEEKS ago!
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n
(@kinderrbuen0) reported
@IGClientHelp I am getting an error message when trying to buy ETFs, that i am trading a complex instrument currently not available to trade on my account. Could you please assist?
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Cap'n Jacky
(@desaiuditd) reported
@IGClientHelp Have been calling since 3 days. No one picks up the phone. No information on what time the helpdesk phone line will be open. Have emailed twice to file the complaint. No response yet. Are you for real?
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gin&tonic
(@Woodysue) reported
@Owen4Mike @jpsc01 @IGClientHelp I actually find spreadex the most reliable service
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THR10C
(@c_thr10) reported
@IGClientHelp I've been locked out of my account because of a recurring address issue. Please could I speak to someone about sorting this out for good?
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IG
(@IGcom) reported
@CurtisLoew15 @IGClientHelp Please refresh your browser and try and login again.
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Etan_blanc
(@EtanBlanc) reported
@IGcom Good afternoon, I have tried accessing customer service on your email and telephone services, I was wondering if i could please have my account verified, thank you
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The Mad Stork
(@The_MadStork) reported
@pjb2go @IGcom Yup. Was down for an hour on US open. Back up now
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Mr Mitovsky
(@MMitovsky) reported
@Lilalush @IGClientHelp TBF all brokers are down. I have friends in HK and US saying same thing.
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gin&tonic
(@Woodysue) reported
Anybody else having a bad day on markets? @IGClientHelp your platform went down awful service now app doesn't log in either..how can we trade when your platform is down.
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Damon.Winnard
(@damonwinnard) reported
@simplyloveleeh @elonmusk @IGcom doing the same. Just says error when you try to buy.
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pmt
(@newvixtrader) reported
@IGClientHelp @IGcom Fix it ! For God’s sake
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