IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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hand
(@gus78617099) reported
@IGcom That's a shame i was going to keep using you. now i have to go to the trouble of finding a class action lawsuit i can join
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StockInvestor
(@StockInvestor16) reported
@JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want
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Alex Kent
(@AlexKentUK) reported
@IGcom The Irony. Have no problems taking our money in normal conditions, but cares about taking our money in volatile conditions. Just raise margin to 100% and let the people TRADE
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Brian Moyer Sr
(@bmoyer1981) reported
@jasoncartwright @IGcom They get caught with their hand in the cookie jar and now they want to make the person who caught them look bad!! It is a FREE MARKET so let the people risk their own money!!! I don’t need help losing it it’s my choice the hypocrisy is deafening and you are part of the problem!!!
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Jason West
(@JWestDigital) reported
@IGcom Lost me as a customer. You were already the platform with the worst usability and now you want to babysit us too. Your systems should be able to handle spikes in traffic without falling to pieces and losing us trades!
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Martin Anthony
(@MartinRAnthony1) reported
@IGcom Shame on you @IGcom .. . disgraceful behaviour by you and the other brokers that have gone down this route.
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Sasha Taylor
(@RabbitualFender) reported
@jasoncartwright @IGcom I’ve looked and it seems that in the UK the brokers either aren’t required to make the % public, or they may only divulge it if you’re a customer. I can’t tell which. But it doesn’t seem like a coincidence to me, when they’re all added up.
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Marcus McQueen
(@MarcusMcQueen16) reported
@IGcom @FSCS this is blatant market manipulation by IG. Everyone close your accounts and move to another Brokerage. By restricting buying this will crash the share price allowing Hedge fund Shorts to cover and make massive profits at the expense of the Retail Customer @FSCS ACT!
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StockInvestor
(@StockInvestor16) reported
@RichardMans1 @IGcom I think FIX is the appropriate word in this whole debarcal.
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Chris
(@GrizwaldW) reported
@IGcom What a **** *** decision you greedy bunch of asses. May you reap what you bring on. This isn’t a reddit movement. This is an educational wake up that has moved across the globe. Move your money people. Burn these greedy bastards down!
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bob
(@lonewolf0102878) reported
@IGcom Who are you to tell people how they can and cant spend there money, we are allowed to go spend 50k at the casino, buy things we don't need and waste money on junk food, but now all of sudden companies care about our financial stability, how about some consistency with our chains
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StockInvestor
(@StockInvestor16) reported
@IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.
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Ross 📈🚀
(@hometraderross) reported
@SalihKirmizi12 @IGcom The problem is they are all starting to do it, I never thought IG would join the bandwagon..
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Joshua Hellyer
(@joshua_hellyer) reported
@IGClientHelp $GME Hi guys, I seem to be having a problem where my platform restricts buying but not selling. This seems to be artificially crashing the stock price as my trade platform colludes with other trade platforms in the benefit of protecting hedge funds. Please help.