IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• Jai Tosniwal (@JTosniwal) reported a minute ago

  @IGcom I cannot see my balances and all my holdings have disappeared. Is there any ongoing issue?

• scoot3r83 (@scoot3r83) reported 2 minutes ago

  @IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.

• Mr K.A.A (@kev123703) reported 4 minutes ago

  @IGcom @IGcom @IGClientHelp what’s with your mobile app? Loading charts from the ticket screen isn’t working u less you press and hold charts looks like y’all need to fix some of the bugs

• scoot3r83 (@scoot3r83) reported 4 minutes ago

  @saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.

• the_supreme (@im_thesupreme) reported 6 minutes ago

  @IGSquawk @IGcom @IGSverige Nothing is solved yet... I'm still facing problems.

• Andrius Mostauskas (@aniuks27) reported 8 minutes ago

  @IGClientHelp is IG help desk operational? I’ve sent 2 emails but no reply yet …? Anyone can help ? Is there a live chat I can use ?

• the_supreme (@im_thesupreme) reported 9 minutes ago

  @IGcom I already sent an email in DM. + I didn't send mail because I tried that last 2 times. But wasn't getting any response even after many days .. So now I'm only using Twitter for help.

• Arya (@immeenus) reported 10 minutes ago

  @sparrow_jrs @cricvizanalyst @IGcom * against quality teams

• City 😎 (@CitygirlTrader) reported 11 minutes ago

  @im_thesupreme @IGcom I've lost 960 today due to account error I will be making a claim

• the_supreme (@im_thesupreme) reported 13 minutes ago

  @IGcom I want to deposit total $10,000... But I'm stuck..... At error

• Einref Piopongco (@mhieq03) reported 15 minutes ago

  @Priyanshgaur8 @IGClientHelp I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Al_unitech on Insta and they assisted me in getting my account.

• City 😎 (@CitygirlTrader) reported 17 minutes ago

  @IGcom @JeremyNaylor_IG So you have time to squawk but not sort out the technical issue on jy6f7

• the_supreme (@im_thesupreme) reported 18 minutes ago

  @IGSquawk @IGcom @IGSverige So it's been 12+ hours...and still not even single solution..

• the_supreme (@im_thesupreme) reported 20 minutes ago

  @IG_US @IGcom @IGSquawk I faced issues when I was trying to withdraw more than deposit in One broker.. I felt like Fraud.. What about IG? Can I withdrawn more than deposit? Especially for INDIANS..tell me pls

• Jai (@JaiiBroni) reported 22 minutes ago

  @JMahony_IG @IGcom Trend line has already broken on my chart, around $77?

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