IG

IG Outage Map



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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bromley, England 1
Southampton, England 1
Hedingen, ZH 1
San Antonio, TX 1
Hameln, Lower Saxony 1
Sydney, NSW 1

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IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • Chanuka Weerasinghe (@ChanukaWeer) reported

    @IGClientHelp I have been charged x100 more commission and I have raised this with Mortiz but not yet resolved. This prevents me from trading and inactivity costing me quite a lot. Can you help?

  • BitScalp (@bitscalp) reported

    @tableresearch @macrodesiac_ @IGcom fLIP THE PHONE UPSIDE DOWN

  • Eddy edster (@eddy_tedster) reported

    @IGClientHelp News feeds are not updating on charts - no issues noted on the website though??

  • Kathryn Armitage (@katarmitage) reported

    @IGClientHelp would you let me know the expiry date on taking up/trading the rights issue for the IAG shares please?

  • THE YB (@THEDONYB) reported

    @IGClientHelp How can i contact someone in management? Service has been extremely poor and cant talk to ANYONE who has the power to do anything. Get cut off from the live chat on purpose. Very shoddy CS despite paying high fees. I need an email or phone number of someone who care

  • THE YB (@THEDONYB) reported

    @IGcom How can i contact someone in management? Service has been extremely poor and cant talk to ANYONE who has the power to do anything. Get cut off from the live chat on purpose. Very shoddy CS despite paying high fees. I need an email or phone number of someone who cares.

  • Quraish Adamally (@qadamally) reported from Bromley, England

    @JamesBenamor Hold over a million shares with @IGClientHelp and can’t get through to them. Not sure how to vote? Any help?

  • milbshake (@milbshake) reported

    @IGClientHelp I don't think it is. Everything else updates in real time at that time without the prices reverting back a few seconds later. But nonetheless, asking people to refresh their page EVERY single time they amend or trade a position surely is illogical and signals an issue ?

  • milbshake (@milbshake) reported

    @IGClientHelp Thanks. I have raised it many times before with examples and even spoke to three separate IT guys who are aware of the issue and realise it needs to be fixed. But months later... Can't emphasise enough how important it is in trading to have correct position reporting to work off

  • Ian Sellars (@SellarsIan) reported

    @milbshake @Woody090385 @IGClientHelp They need to sort it , log out re-log back in is not a solution

  • milbshake (@milbshake) reported

    @IGClientHelp @SellarsIan @IGClientHelp This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

  • milbshake (@milbshake) reported

    @IGClientHelp @SellarsIan This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

  • milbshake (@milbshake) reported

    @SellarsIan @Woody090385 @IGClientHelp See my response above. Its a known bug on the platform. I've noticed it for last 6mths. Happens on positions as well - ie they are closed/opened but don't show up as such on the platform unless you refresh. So IG solution is to refresh after every trade !!!!! Pure nonsense.

  • milbshake (@milbshake) reported

    @IGClientHelp @SellarsIan This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

  • Woody (@Woody090385) reported

    @SellarsIan @IGClientHelp Still having issues? Can you remove completely log out log back in see if still there?


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