IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Bzerkermustdie.fx
(@elitegamer360) reported
@IGClientHelp what is going on with your MT4 connections. There was an outage when we couldn't open or close our trades. Plus it's back now but closed trades on MT4 is still running on your server! This is unacceptable for the largest trading company in the world
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Ravi Sharma
(@imravi9999) reported
@englandcricket @JasonRoy20 @IGcom Haara hua amt Ravi bulk me jeetega toh oppoennt just enioy the matter I will set my target wht i want to do It's long race and creativity help to win similar SA underperform in Pak tour but roar till today v wI Who know wht happen with 244 and 36 silently Adelaide score
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Paul Williams
(@buddhawilliams) reported
@IGClientHelp Hi, My son is looking to start owning some shares, but I am having trouble finding a broker that will deal with a 13yo. Can't see any info on your site. Is it possible - or do I need to hold shares in trust for him?
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Rumen Ivanov
(@rumba5) reported
@IGClientHelp Hi -- your customer service is pathetic. You need to do better. That is all.
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Erica ****
(@batcountrybets) reported
@BurnsyMcGru @IGClientHelp Have you heard from support at all on this issue?
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London Hebrew ✡️
(@NeasdenParade) reported
@ft_content @IGcom 5-10% would fix the American and European economies and cut out all the dead wood and zombie companies. Otherwise our inflation and depression will be permanent.
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PhDtrader
(@PhDtrader) reported
@IGClientHelp hi, arabica coffee daily spread is currently 60 points. Usually 20 points. Yet Sep expiry is 50 points. Is there currently an issue with arabica coffee pricing? Thanks
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Mark Rothwell-Brooks
(@mark1717) reported
@IGcom Your platform is down - what's the ETA for getting this back up? unacceptable
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Burnsy McGru
(@BurnsyMcGru) reported
@batcountrybets @IGClientHelp Yes, this has been down for more than 24 hours, and during a 5% move in the underlying futures yesterday. When will this be fixed???
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Eileen Morris
(@morris1_k) reported
@ft_content @IGcom Only until they learn about vitamin B12 dificiency and that supplements are not the solution. As for climate change cattle etc have the same neutral effect as humans
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Lavina Emotions
(@lavina_emotions) reported
@IGcom IG has stolen my profit! Recently from my account Account ID: KWCUH IG has stolen all my profit!!!! They just cancelled all my profit which i has done. They do not reply to e-mail, do not provide official letter. this is terrible!!! I demand to bring back my profit!!!!
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Azam Khan
(@azamk006) reported
@englandcricket @CarseBrydon @IGcom this has to be the worst 5 wicket hall i’ve ever seen. taking wickets in the last 3 overs against a worn out batsman and tail enders isn’t impressive at all. nevertheless congratulations
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Zerei Hedge
(@HereTweetsRei) reported
@Ronniemarkets @JeremyNaylor_IG @IGcom Would you look at usdjpy. Damn.
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Finumus
(@Finumus1) reported
@CaffersXL @IGcom Yeah, thanks, I do hold those. There are a few issues, one is that they track the NET not the Gross index - which is a bit cheeky IMHO. They are swap based, so they are avoiding the *** withholding tax and keeping it.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp When will "C&C Group PLC Rights Issue" be converted into tradeable "C&C Group PLC" positions as the conversions have all taken place and rights instruments delisted?
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