IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 4
Berlin, Land Berlin 2
Kassel, Hessen 2
Brisbane, QLD 2
Hechingen, Baden-Württemberg Region 1
Nortmoor, Lower Saxony 1
Watford, England 1
Camberwell, England 1
Bad Dürkheim, Rheinland-Pfalz 1
Solingen, NRW 1
Bremen, Bremen 1
Frankfurt am Main, Hessen 1
Munich, Bavaria 1
Flensburg, Schleswig-Holstein 1
Carlisle, England 1
Mering, Bavaria 1
Paignton, England 1
Saint Petersburg, Sankt-Peterburg 1
Hamburg, HH 1
Oslo, Oslo County 1
Hackney, England 1
Walthamstow, England 1
Köln, NRW 1
Paris, Île-de-France 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • steeve_inv Steeve S (@steeve_inv) reported

    @IGClientHelp @IGcom Why are major markets shown as closed? $SPX $OIL $GOLD $GBPEUR Anyone else having issues?

  • BabblerBestBets 𝐁𝐚𝐛𝐛𝐥𝐞𝐫𝐬 𝐁𝐞𝐬𝐭 𝐁𝐞𝐭𝐬 (@BabblerBestBets) reported

    @DavidBurton1971 @DDS_DocHoliday @IGClientHelp The issue may be people mis understanding and selling PHYISICAL shares thinking their share will crash and they can buy back lower. That may have an impact if enough people think that.

  • GaryNTrader Gary Newman (@GaryNTrader) reported

    @Lol_Yiddo @IGClientHelp Doesn’t really affect me either - I just think it is a terrible way to run a business if you don’t inform all clients at the same time when it comes to a change like this

  • WahyuWicaksan17 $5778 (@WahyuWicaksan17) reported

    @CoinDesk @IGcom @Tanzeel_Akhtar Help me 🙏🙏🙏🙏 I bought CRO at a price of $ 25 dollars 😭😭😭😭 help raise the CRO price again to $ 25 dollars🚀🚀🚀🚀

  • Rosskirwan1 Ross Kirwan (@Rosskirwan1) reported

    @IGClientHelp @Toro_AIM Two days for clients to adjust their portfolios is bad, and could do irreversible damage to your company brand IG. Stop all the speculation and come out with your intentions @IGClientHelp

  • RichardDeegan5 Richard Deegan (@RichardDeegan5) reported

    @PeterOMolloy @IGClientHelp Leave them, I did. Worst broker out there.

  • PeterOMolloy Peter Molloy (@PeterOMolloy) reported

    @IGClientHelp terrible company no notice or list given of companies where margins will be 100 % all beware of these tactics

  • ITWT10 ITWT (@ITWT10) reported

    @CarlosLpzC @IGcom Not sure what stocks you hold but for me, I have to find £4500 or close my open #EUA long and lose out what I am already down.

  • steeve_inv Steeve S (@steeve_inv) reported

    @Tazamurghi @IGClientHelp They're broken. Imagine, I can't trade SP500 or Gold/Oil.

  • eddiedavis2707 Eddie (@eddiedavis2707) reported

    @ChrisyShields @Sierra117_Jon @IGcom Couldn’t agree more absolutely outrageous decision! Take EUA for example as if you would wanna close down here 😳

  • GrindertraderUK Ian Morgan-Smith (@GrindertraderUK) reported

    At 12:42 today I received the worst kept secret in the world from @IGClientHelp .. What amounts to the The first margin call I have had since in ..well not in a very very very long time.

  • david_rowland David Rowland (@david_rowland) reported

    @IGClientHelp hi, unable to reach via chat/phone. Need help transferring my US account over to IG. Website says call existing broker but they say you should instigate. Can I get better guidance?

  • Garry27977708 Garry (@Garry27977708) reported

    @IGClientHelp You have the most appalling customer service. No point sending you a D.M, that won't change anything.

  • PeterOMolloy Peter Molloy (@PeterOMolloy) reported

    @IGClientHelp @steeve_inv Terrible company closing positions come Friday with no notice

  • Tradethetrendco Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp why is my dax 1 min chart been removed in the middle with no candle sticks being shown and missing about 4hrs of data? Yet more technical problems??

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