IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
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Ayshea Obrien
(@troubleatmills) reported
@IGcom IG down again.
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Ashraf Laidi
(@alaidi) reported
Platform of at least 1 major UK online broker has been down for over 1 hr . I will not specify which. #unacceptable. It is 1 of these 3. @IGcom @CMCMarkets @CityIndex #forex
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Angello B
(@AngeloR30700761) reported
@IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!
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Kiran Pande
(@Denimania) reported
@IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.
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bautopsy
(@bautopsy) reported
@IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.
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gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
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deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
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andrew michaelides
(@andrewmichaeli8) reported
@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
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PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
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Mehmet Mert
(@mert1mehmett) reported
@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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wakawaka
(@gamerti44700836) reported
@IGcom why are you down?????? you are costing me money this isnt right!
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Jasper
(@JasperTrades) reported
@IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠
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cranage
(@cranage91608618) reported
@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
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ZJS_Ret
(@ZJS_Ret) reported
@Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG
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