IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• Andrea34 (@Andrea334506911) reported a minute ago

  @wheeliedealer I have dumped all my #IGG, at 867.xx and 838.xx, second sale was when it went through my stop loss. I think they have vastly overpaid for the acquisition at approx 20 * EBITDA. Secondarily, it's also a reflection of how terrible I think the @IGClientHelp customer services is

• EyeIgnite (@EyeIgnite) reported 9 minutes ago

  @IGClientHelp Hello do you have any staff whatsoever? Your platform is not working during trading hours. Fix it please.

• J-ME (@Ya_aqov) reported 14 minutes ago

  @Andrea334506911 @wheeliedealer @IGClientHelp I opened a secondary account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.

• Safa (@Rasalafa) reported 15 minutes ago

  @IGClientHelp Hi - I cannot login either via the app or online. Please help? Urgent that I can log in right now.

• J-ME (@Ya_aqov) reported 16 minutes ago

  @Andrea334506911 @wheeliedealer @IGClientHelp I opened an account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.

• stimmi neutron (@stimmi_neutron) reported 16 minutes ago

  @IGClientHelp i cant login to my trading account help!

• MadAtMarkets (@Mad_At_Markets) reported 18 minutes ago

  @modges_m @IGClientHelp It's not specific to you. Global error

• Naina Bhaskar (@NainaBhaskar2) reported 22 minutes ago

  @Kaataa_K13 @IGcom Mind doesn’t let me log in, “unexpected error” for the last 20mins. #IGcom. Trying to get through to them on the phone.

• Kat K (@Kaataa_K13) reported 23 minutes ago

  @NainaBhaskar2 @IGcom I am logged in and can do everything except accessing the trading platforms.. It keeps throwing errors. Their status page is saying all green and operational though - doesn't seem like it to me lol

• Mitch (@Mitch9896) reported 23 minutes ago

  @IGClientHelp It's all good, i was using hyperbole, i was only down a few quid.

• Tody (@Tody95641607) reported 29 minutes ago

  @IGClientHelp why is ur platform down now9?

• Adam Galpin (@galpination) reported 29 minutes ago

  @IGClientHelp why can't I log into my online account. Keep getting an unexpected error message. This is costing me money!

• M@H (@modges_m) reported 30 minutes ago

  @IGClientHelp No one answering phone. Chat been loading someone to help for 20 mins. 2 phone numbers will not connect. My account has an unexpected error. How can i speak to someone pls?

• MartinRoberts (@M4Roberts) reported 32 minutes ago

  @IGcom why can’t I access my account? Unexpected error!! Losing money??

• FabFlamingoTuitionCo (@fab_flamingoo) reported 35 minutes ago

  @IGClientHelp My account has logged me out and now fails to recognise me as an account holder... help...please!

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