IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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Simon Bolivar
(@SimonBo86) reported
@IGcom @IGClientHelp All, this is unacceptable. You cannot be down during trading hours. You're not facebook or twitter. Thinking twice about investing further with you.
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a
(@ctbuk73) reported
@IGcom You take our commission and just **** us by not letting us use our own money.
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Cheddar Capital
(@TradingMKR) reported
Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!
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Liquid Gold
(@scyong23) reported
@IGClientHelp it is still down, I couldn’t even close my trades when I had the chance. Worse broker!!!!! Fix IT
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Bud Capital
(@BudCapital) reported
@IGClientHelp 3rd time this week issues still unresolved!!!????
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Jack
(@jack_r_m) reported
@IGClientHelp your platform is down again, third time in the past three days. Clearly not for for use.
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Fred Coloe
(@FColoe) reported
@IGClientHelp Hi. Getting error messages re IG platforms? What’s going on? Happens EVERY TIME there is increased volatility.
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Sean Keilty
(@drunkn167) reported
@IGcom I can't login to my dashboard?????
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Nah then 🙂
(@bot13737282896) reported
@IGClientHelp Same problem again today on NY opening. Same for last 3 days. We can't trade with such instability, unable to close a deal or change stops. I know it's exceptional times, but I'm losing confidence in IG's ability to cope.
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TruthHurts
(@chilledcrik) reported
@IGClientHelp Make this your logo. Absolutely rubbish service!
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M1das_Touch
(@The_M1das_Touch) reported
@IGClientHelp Platform down yet again?!...I expect much more of a FTSE250 International Broker.
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london-oil-trader
(@oiltraderlondon) reported
@IGClientHelp ig down again
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Graeme Jephson
(@GraemeJephson) reported
@IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ
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Yogi Bear Life Guru
(@Yogitrader187) reported
@IGcom has been terrible last few days, can’t even open or close positions.
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