IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Adisa
(@LawrenceAdisa) reported
@IGClientHelp I withdrew my funds...IG is the worst.
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Paul Ferguson
(@fergulike) reported
@IGClientHelp your "help desk" still insistent on not helping me despite being a customer for 2 years. 👍
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Simon Lee
(@mok8674) reported
2/ @IGClientHelp a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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Barry Lyndon
(@BarryLyndon1916) reported
@IGClientHelp been waiting over a week for my account to be verified, can you please help?
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luosheng
(@Chocolatehhhhhh) reported
@IGClientHelp Yes,after that it need me to wait for 24h. Until now When I log in my account it tells me my id is not belonging to any account, but if I go to" forget password" it shows the account is already exist.I haven't entered my ins yet!I don't know why.Please help me.Thanks
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iwantlofi
(@iwantlofi) reported
@IGClientHelp What is going on? Been waiting for verificaiton. It says a couple of hours but i've been waiting for days. Please help me out here Just let me know if the verification has been declined or what, so i know how to progress. Looking forward to your reply TMK.
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Simon Lee
(@mok8674) reported
@IGClientHelp @Dannystorer Market manipulation ? Or you have money problem?
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Joshua Mahony
(@JMahony_IG) reported
@gud2bheard Seen it is closing only. Perhaps @IGClientHelp can help.
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disposableaccount
(@disposableacc13) reported
@IGClientHelp Can't deposit money into my cfd account. Says "unauthorised access, please close the browser and navigate back to the app" (something like that). please help
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AshaRSG
(@RsgAsha) reported
@IGClientHelp when will IG community come back up please it’s been down for days and days
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洛笙
(@Chocolatehhhhhh) reported
@IGClientHelp Hi，there 2 weeks ago I register a new account by email then it require me to tide a phone number, tells me need 24hours to verified, but I can't log in to my account until now. I have tried many times on ins help center but failed.I don't know if my account exists.
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• •♛ Monarch ♛• •
(@monarch_uk_) reported
@chriftC @IGClientHelp I've had the same issue and was unable to close my position causing me to miss a profit and endure a huge loss instead. But according to their support team 'they aren't having any technical issues' and can't help any further. So, if their system plays up and you lose money, tough
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AIM Raider
(@aimraider) reported
@IGClientHelp This was not responded to by @IGClientHelp so no further forward. The same as when I enquired via email. Sadly this is what IG help desk has become.
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Simon Lee
(@mok8674) reported
1/ @IGClientHelp when I can trade gamestop? Can you give me a clearer reason why you banned trading? Is that really because of technical issue as #JuneFelix’s email? Now, #GME has low volume of trading . Can I trade?
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iwantlofi
(@iwantlofi) reported
@IGClientHelp Still waiting, no reply from you guys still. Please help me out here i legit don't know why its taking this long for verification.
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