IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Harrow, England | 1 |
Ashton-under-Lyne, England | 1 |
Treviso, Veneto | 1 |
Munich, Bavaria | 1 |
Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Heikin Ash (@ichiandscratchy) reported
@IGClientHelp Why does Volume suddenly vanish from some indices (e.g. ASX & DAX) at 8AM AEST? Bit annoying when you have algorithms that use volume-based indicators on ProRealTime and then find the system shuts it down every day due to an error "insufficient data"!
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stocks (@fear6d) reported
@IGClientHelp i need ur help how long does it take to verify my account?
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Matty Nunn (@MNunny91) reported
@englandcricket @IGcom That bowling attack must be up there with the worst we've ever fielded in a test match
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stephen clewes (@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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Fiddlestickzmuzik (@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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Les 🇬🇧🏴 (@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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bilhas (@bilhas86) reported
@IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT
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nadiahill (@nadiamariahill) reported
@englandcricket @IGcom maybe england should of bowled first or it needs a new captsin and root should step down and less they should stop playing at the moment and untill they sort them selfs out but it looks like root got the toss wrong and should of bowled first and bat better
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Daniel heselden (@DanielHeselden) reported
@englandcricket @IGcom Probably the worst bowling attack I’ve seen us put out. Embarrassing
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Nick's Pizza (@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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Hùng Vũ (@HungTheLoneWolf) reported
@IGcom I just opened a live account at IG UK. It seems that your service takes many days to process the new accounts. So I would like to ask how long you would take to approve new accounts? Thanks.
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bilhas (@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Andrew Walker (@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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JamesTalkSport (@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.
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Sean Prowse (@seanprowse1) reported
@Dr555888 @IGClientHelp Calm down mate ffs, I'm not selling or buying #mrbusy