IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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stephen clewes
(@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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Stu
(@minnesotastu) reported
@englandcricket @IGcom A truly awful team
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bilhas
(@bilhas86) reported
@IGcom I have just been a victim of your poor customer service and IG app failure. reported this to your compliance team and they managed to find an excuse not to compensate for their debacle. I want an urgent inquiry by someone who knows customer service and has common sense.
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Edgar Rancore
(@Spread_Rancore) reported
It's unbelievable, YOUR problems with Spectrum MTF is still not fixed. Y'all excuses are always "you know Sir, with all this volatility..." 🤡🤡🤡 @IGClientHelp @IGItalia
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_Nick
(@NickyB_london) reported
@IGClientHelp Any issue with IG UK using MT4?
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Les 🇬🇧🏴
(@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom maybe england should of bowled first or it needs a new captsin and root should step down and less they should stop playing at the moment and untill they sort them selfs out but it looks like root got the toss wrong and should of bowled first and bat better
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Steven
(@flyingscotsmn) reported
@IGClientHelp It’s only one share so@I guess not a platform problem. FYI it’s IAG
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NottingHillGambler
(@NHGambler) reported
@IGClientHelp ok I think I have my answer. Your "US Fang" index looks to be tracking $NYFANG. However the official index is down only 3.5% today (from a friday close of 5663). So not sure why it shows -8% on the IG platform.. maybe a bug?
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Jonny Meeson
(@JMeeson) reported
@englandcricket @IGcom I hate to be down on England players, but, Craig Overton? Really?
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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stocks
(@fear6d) reported
@IGClientHelp i need ur help how long does it take to verify my account?
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Hùng Vũ
(@HungTheLoneWolf) reported
@IGcom I just opened a live account at IG UK. It seems that your service takes many days to process the new accounts. So I would like to ask how long you would take to approve new accounts? Thanks.
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp Why does Volume suddenly vanish from some indices (e.g. ASX & DAX) at 8AM AEST? Bit annoying when you have algorithms that use volume-based indicators on ProRealTime and then find the system shuts it down every day due to an error "insufficient data"!
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