IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Fludar
(@radulf36) reported
@IGClientHelp App not working. This is unacceptable
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Vivek S
(@vsihv) reported
@adamkbaranowski @IGClientHelp Straight up - shutting down the platform in the first half hour of US open is ridiculous.
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Adam Baranowski
(@adamkbaranowski) reported
@IGClientHelp Very bad timing. What's going to happen to trades left on accounts of users who can't log in? Are they going to be executed if matched or cancelled?
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manpreet johar
(@59snoopy) reported
@IGClientHelp This level of service is just not good enough 🤬🤬🤬
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Aleks 🇱🇹
(@tableresearch) reported
Markets are taking a **** and @IGcom is down. Are you kidding me.
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kek
(@barloJarlo) reported
@IGClientHelp "We’re currently investigating reports" - Do you not have an monitoring solution is place. Its appalling it takes reports to know that your platform is suffering stability issues. This is the type of actions a small start up takes, not a company with a MC of more than 2 billion.
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PJ Beaghton
(@PJBeaghton) reported
@IGClientHelp trading platforms and phone lines not working
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Mary
(@Mary33246751) reported
@IGClientHelp You are the worst broker I have ever seen.
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Paula
(@hopkinp85) reported
@IGClientHelp @IGcom cannot login for last 5 mins
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ValueHustle
(@valuehustle) reported
@IGClientHelp Terrible service. Unable to close trades
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Vatark FX
(@toemustboolerth) reported
@IGcom log-in error! Expecting that btw.
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MartinRoberts
(@M4Roberts) reported
@IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!
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Ian
(@IanByrn80766563) reported
@IGcom guys i cant put in my stops or close a trade that hit stop. the entire service is not executing and no answer from helpline
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Joe
(@Lyon3Leo) reported
@IGClientHelp @IGcom Once again your “servers go down” at the exact moment there’s high volatility or price movements!! Who’s going to refund my losses?!!! Thieves!!
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Duncan
(@duncanmacgregor) reported
@PoundingDaTable UK Broker @IGcom has locked us all out claiming "technical issues". ******* infuriating!
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