IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 4 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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640Kb ... as a wise man said, that's all you need
(@RandomM96628505) reported
@IGClientHelp - is your platform down? Not able to login
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Your website is down again , what sort of joke outfit are you ffs
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Yogi Bear Life Guru
(@Yogitrader187) reported
@IGcom has been terrible last few days, can’t even open or close positions.
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Anand Patil
(@anandpatil69) reported
@IGClientHelp can’t load my positions on app or website. Is there an issue?
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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Graeme Jephson
(@GraemeJephson) reported
@IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ
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Phel
(@ephelephrine) reported
@IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!
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Il Gobbo Juventino
(@juvejuve2021) reported
@IGcom Does anyone know of good alternative options to IG? in the past few weeks my funds weren;t credited, I had problems buying and selling and the last 3 days there;s been no access at all to the platform - It's unacceptable.
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a
(@ctbuk73) reported
@IGcom You take our commission and just **** us by not letting us use our own money.
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Gregg Connor
(@GregDConnor) reported
@IGcom @IGClientHelp having issues on the app ?
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Alex
(@thewinelake) reported
@IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?
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Cheddar Capital
(@TradingMKR) reported
Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!
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Travel_crypto
(@Travelcrypto1) reported
@IGcom systems down again 3 days on the bounce..
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Gerd
(@Gerd4lux) reported
@IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!