IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Ali (@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
-
Ednan®️ (@maqsood_adnan) reported
@Andrea334506911 @IGClientHelp Poor service , I got the same email. I thought you use US brokers ?
-
KJB (@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
-
shabak (@shabakNuke) reported
@IGcom It happened again, and again on dip.... Are you guys are serious? You are like the worst broker down there... Seriously...
-
Cryptoify (@cryptoify) reported
@IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME
-
Noddie09 (@Noddie091) reported
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
-
DJ Ohm / Visions (@anti_atlas_) reported
@IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH
-
TORO (@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
-
Akiba Blade (@akibablade) reported
Got your email @IGcom. Why not Just scale your servers then? don’t block trades. If it were just an infrastructure issue you would just put a nickel in the AWS meter and elastically scale your services!
-
Fludar (@radulf36) reported
@IGClientHelp Ready to crash again today at US open?
-
steven coxon (@stevencoxon1) reported
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?
-
Jon Busby (@busbyjon) reported
@IGcom WTF are you doing here?
-
Fred Coloe (@FColoe) reported
@IGClientHelp hi guys. There appears to be another technical issue this morning. Charts are not loading properly on mobile devices. Chart settings are being deleted or returned to default each time I log out/in.
-
Stefan (@username6165) reported
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
-
Dominic hawkes (@domhawkes) reported
@IGcom Taking bets on the @IGcom servers will be down again.