Is IG down?

No problems detected at IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG problems in the last 24 hours

The following chart shows the number of reports that we have received about IG by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

IG Outage Chart 10/25/2021 11:10

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Trading platform 45.83% Trading platform
  • Website 33.33% Website
  • Login 20.83% Login

IG Outage Map

The most recent outage reports and issues originated from:

FranceParis Trading platform
IndiaNew Delhi Website
United KingdomPoplar Trading platform
AustraliaSydney Login
AustraliaMelbourne Website
United KingdomSutton Coldfield Login

IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • Fairobserver1 Fairobserver (@Fairobserver1) reported

    @IGClientHelp is your site down again?

  • AIMInvestor1978 AIMInvestor1978 (@AIMInvestor1978) reported

    @IGClientHelp service crash!

  • CitygirlTrader City 😎 (@CitygirlTrader) reported

    @im_thesupreme @IGcom Thay have done well resolving the issue... I think...

  • CitygirlTrader City 😎 (@CitygirlTrader) reported

    @im_thesupreme @IGcom I've lost 960 today due to account error I will be making a claim

  • CitygirlTrader City 😎 (@CitygirlTrader) reported

    @IGcom @JeremyNaylor_IG So you have time to squawk but not sort out the technical issue on jy6f7

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGcom I want to deposit total $10,000... But I'm stuck..... At error

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGcom Okay I just did.. with issue , screenshot and email

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGcom I already sent an email in DM. + I didn't send mail because I tried that last 2 times. But wasn't getting any response even after many days .. So now I'm only using Twitter for help.

  • AshleyW00093770 Ash White (@AshleyW00093770) reported

    @IGClientHelp Hi, having trouble trading a share that was purchased via PrimaryBid and transferred to IG. When I try to sell, I get an error message saying that this market is no longer available online? (e-therapeutics on AIM)

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGSquawk @IGcom @IGSverige So it's been 12+ hours...and still not even single solution..

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGSquawk @IGcom @IGSverige Nothing is solved yet... I'm still facing problems.

  • KumarRtx TV UTI NEWS (@KumarRtx) reported

    @IGClientHelp IG please help

  • KumarRtx TV UTI NEWS (@KumarRtx) reported

    @IGcom IG please help

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp @saint1966 @IGClientHelp This has been an issue where I would say almost 6 weeks where I was told by email that a solution on your HUGE amount of outdated stock codes and this 2nd rate Data Feed was being implemented. Why am I seeing responses non matching responses suggesting poor service?

  • saint1966 Saint (@saint1966) reported

    @IGClientHelp when will you address the @ProRealTime feed issue on ASX stock it's been over a month ??????

  • lukepgl InvestmentImposter (@lukepgl) reported

    Hi @IGClientHelp can you advise why you set such a low limit on the number of active price alerts you can have in your account? As far as I can see this limit isn't published anywhere and in fact returns an vague&unhelpful "There was an error setting the alert, please try again"

  • Richard52863033 Rich B (@Richard52863033) reported

    @IGcom Bad choice of picture in a climate crisis

  • BhupendraSojit2 Bhupendra Sojitra (@BhupendraSojit2) reported

    @IGcom customer service number does not seem to work. 08001953100

  • Robski_9 Gargoyle (@Robski_9) reported

    Anyone else having trouble with @IGcom today? The site is so slow.

  • Robski_9 Gargoyle (@Robski_9) reported

    @IGcom Is your site particularly slow today? Having real trouble with it. Any issues at your end? Thanks

  • birch999 Pete (@birch999) reported

    @IGClientHelp why is your web platform running so poorly? At least the last two days. Cleared cookies & cache. Not an hardware issue. Broadband speed 30mgbs+

  • HH11965784 HH (@HH11965784) reported

    @IGClientHelp cannot login into system since 9:30 pm ?? PC says there is a problem with servers and phone login says credentials don’t match ?? Please confirm what is issue. I have tried through ISP and mobile network - both results are same.

  • ranjang61790352 ranjan gupta (@ranjang61790352) reported

    @IGClientHelp i need help in mt4 platform how to put 20sma and 200 sma please

  • Biggreencandle DM (@Biggreencandle) reported

    @IGClientHelp is the IG website / platform down ??…when i go to log in i just get the IG logo on my screen ???!!

  • mickeymousebkk mickeymousebkk (@mickeymousebkk) reported

    @IGClientHelp @AimBser When will Trade Analytics be back? Trust me, for any serious customer this a very much desired feature. No-one wants to manually add up all their trades to see their profitability over time…this should be a basic function of any trading app. Please feedback to the app dev team

  • CB4KKER (@CB4KKER) reported

    @IGcom In the open positions tab i have 2 view options. U could make it a toggle instead of a drop down menu. It does not make sense for the user to be able to select Individual as setting when that is already the users current setting. For the right price i do full scan ;)

  • heavenlyhairmk Anna Marie's Heavenly Hair MK ✂ (@heavenlyhairmk) reported

    @IGClientHelp I'm looking at purchasing (investing) in a share or 2 in Olaplex (OLPX) on the Nasdaq if possible? I do not wish to trade in stocks and shares, I simply wish to purchase a couple of shares and then wait - long term. Is this something you can help me with? Thanks

  • thesupr30219852 the_supreme (@thesupr30219852) reported

    @IGcom @IGSquawk @IGClientHelp I have sent email to IG support on 26th September. Still no update no reply. Why this kind of customer service?

  • AdamYi12317668 Adam (@AdamYi12317668) reported

    @JMahony_IG @IGcom Trouble ahead, my friend.....

  • ComplianceConst Compliance Doctor (@ComplianceConst) reported

    @IGClientHelp I tried livechat but got shut down - tried email but got no response - anyone working at IG?