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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Login (50%)
  • 40% Trading platform (40%)
  • 10% Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Paris Login 2 days ago
Brussels Trading platform 4 days ago
Upminster Login 7 days ago
Bouzigues Website 27 days ago
Badajoz Trading platform 1 month ago
Ciempozuelos Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • sociedadboy
    mark (@sociedadboy) reported

    @englandcricket @IGcom Stupid shot

  • whitaker_andrew
    Andrew Whitaker (@whitaker_andrew) reported

    @RhysBenjamin @englandcricket @IGcom Agree to an extent but heโ€™s been poor for a while. This series heโ€™s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

  • 3rdManView
    Third Man View (@3rdManView) reported

    @englandcricket @IGcom Two changes, big questions. ๐Ÿ‘€ Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. ๐Ÿ’ฅ๐Ÿ Boxing Day pressure just went up. ๐Ÿ”ฅ#Ashes #3rdManView

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) reported

    @baz_trading @IGClientHelp Are you getting the same error?

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • scotty648
    Tony S (@scotty648) reported

    @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

  • alhellison
    alexander ellison (@alhellison) reported

    @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesnโ€™t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

  • sachsyd
    Sach ๐ŸŒ (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • gj100596
    Gaurav Jindal (@gj100596) reported

    @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM โ€” Iโ€™ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • DeeBeeEyyGee
    D.B.A. Galbraith (@DeeBeeEyyGee) reported

    @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

  • ChazWood5
    Mouse Pillow (@ChazWood5) reported

    @englandcricket @IGcom Is this the worst England side to ever tour Australia?

  • matt92__
    matt92 (@matt92__) reported

    ๐Ÿ“Š Deal Status: ACCEPTED โœ… or ๐Ÿ“Š Deal Status: REJECTED โŒ โŒ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

  • Sudhinps15
    Sudhin ps (@Sudhinps15) reported

    @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

  • CarlRambo2025
    CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • MattySP500
    Matt (@MattySP500) reported

    @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

  • MrD23English
    Mr Downs (@MrD23English) reported

    @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

  • TumbleweedChase
    The Return (@TumbleweedChase) reported

    @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. ๐Ÿ˜’

  • mtstormus
    Mark Thomas (@mtstormus) reported

    @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

  • TopTradersADVFN
    Topinfo (@TopTradersADVFN) reported

    @ValliAkber @ii_couk @IGcom Yes itโ€™s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform Iโ€™m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx ๐Ÿ™ Tops

  • MattBrookes3
    MattBrookes (@MattBrookes3) reported

    @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as Iโ€™m not aware of anything. Whatโ€™s the problem, and should I be concerned?

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac