Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Trading platform (67%)
-
Website (33%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Website | |
| Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
K
(@toozies222) reported
@IGClientHelp I can’t log in and if I do get in it it can’t load my portfolio via my mobile app? Not an investment trading service I would expect. Please help.
-
Li Li Huang
(@foxy_huang) reported
@IGcom Your system is down, I am unable to trade at all. Your customer service cuts me off. What is going on?
-
Richard Mans
(@RichardMans1) reported
@IGcom IG is down FIX THIS SHITTTTTTTTTT
-
Elite Soldier
(@ESInvesting) reported
@IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES
-
Rajan Singh
(@raj1547) reported
@IG_Singapore First fix downtime durung critical hours..#ig @IGcom
-
NoPe
(@NorthernPerreh) reported
@IGcom Any chance you can fix your platform? To anyone else, got any recommended alternative trading platforms that won't let you down?
-
Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
-
BeingMen
(@XYChormo) reported
@IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"
-
PITT
(@PITT21156447) reported
@IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.
-
Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
-
Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
-
Matt Tan
(@MattTan1711) reported
@IGcom @IGClientHelp I've been on the phone for an hour but no-one is replying. Please can you inform me why my order has not been filled and the system has not crashed. Awful service!
-
Rahul Nayar
(@Rolly_88) reported
@IGcom No surprise, would have gone long that IG was going to be down at 2.30.. always the retailer client suffer.. #joke
-
AIM Raider
(@aimraider) reported
@IGClientHelp broken again 🤯
-
gin&tonic
(@Woodysue) reported
@jaws321 @IGSquawk @IGClientHelp It's awful!!
-
StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
-
PJ
(@JPJAUST) reported
@IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable
-
Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
-
Luke Foster
(@lukemfoster) reported
@IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.
-
Jimmy Murphy
(@Jnaddtrading) reported
@IGClientHelp What seems to be the issue today ?
-
HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades
-
Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
-
Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
-
J W
(@JohnGWelsh) reported
@IGClientHelp @IGcom joining the global corruption and shutting down their platform!
-
bagman
(@bagm4n) reported
@IGClientHelp you are ******* me in the *** with your outage, just so you know.
-
Notgoodatthissharestuff
(@Notgoodatthiss1) reported
@IGClientHelp Is there an issue with your website this afternoon?
-
changsen wu
(@changsenwu) reported
@IGClientHelp your system is down again! Third day in a row at US cash open while phone line is jammed. This is really unacceptable
-
Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
-
Jason Nicholls
(@jas251068) reported
@IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.
-
MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful