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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Login (18%)
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Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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MjM Squawk
(@MjMSquawk) reported
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
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Cryptoify
(@cryptoify) reported
@IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME
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TORO
(@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
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steven coxon
(@stevencoxon1) reported
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!
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Jrahmed21
(@jrahmed21) reported
@IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds
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Ian Sellars
(@SellarsIan) reported
from
Pickering, England
@IGClientHelp are you aware of log in problems system keeps logging me out ?
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The Noughty Graduate
(@TheNoughtyGrad) reported
@IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME
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DJ Ohm / Visions
(@anti_atlas_) reported
@IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH
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Ali
(@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
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KJB
(@kjbiggar) reported
@IGClientHelp @SellarsIan Is this issue being resolved??
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Olly Carter
(@OllyAlgae) reported
@IGClientHelp How long will it take to receive a considered reply from your help desk? And can you assure me that this will never happen again?
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Raj
(@Imraj58714093) reported
@granty3333 @IGcom This is called naked shorting, not sure if your thick brain can comprehend it but meaning they went all in shorting ******** out of GME expecting no retail traders to figure this out. Now that we are all going long, they are to cover their shorts soon.
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DB
(@kpasamd) reported
@IGClientHelp every day I can’t login. What is going on with this platform?
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CAINO
(@caino_wins) reported
@RawlinsonJw @IGcom Yes that popped up on the app that $GME is no longer tradeable on the platform, wasn't able to buy or sell last week anyway as the app was down! 🙄
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Dominic hawkes
(@domhawkes) reported
@IGcom Taking bets on the @IGcom servers will be down again.
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KJB
(@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
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Yoda
(@yodahanforce) reported
@IGcom being shite again, cant add to #odx coming up with false error
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Kunaal Kaushik
(@kaushik_kunaal) reported
@IGcom why am I not allowed to Slv. This poor quality platform is a criminal enterprise and I’m taking my money out once some orders actually go through. More painful than buying crypto in 2016.
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ireallywonder
(@Dajobix) reported
@IGcom Using volatility as an excuse? **** you @IGcom. You broke your own terms of service. Goodbye.....I'm closing my account
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Fred Coloe
(@FColoe) reported
@IGClientHelp hi guys. There appears to be another technical issue this morning. Charts are not loading properly on mobile devices. Chart settings are being deleted or returned to default each time I log out/in.
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Chris Fernand
(@chrisfernandior) reported
@IGcom Meaning: Due to extreme volatility, and to prioritise the service we give our existing clients: HEDGE FUNDS, we are not allowing any new oppositions to be opened on $GME 🚀 and $AMC 🚀 because if retail traders keep buying $GME and $AMC our clients: the HEDGE FUNDS
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Fludar
(@radulf36) reported
@IGClientHelp Ready to crash again today at US open?
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Jon Busby
(@busbyjon) reported
@IGcom WTF are you doing here?
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Fouad El-Mekabaty
(@FouadMeka) reported
@IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.
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shabak
(@shabakNuke) reported
@IGcom It happened again, and again on dip.... Are you guys are serious? You are like the worst broker down there... Seriously...
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KJB
(@kjbiggar) reported
@IGClientHelp having issues with multiple logins this morning. Login on my PC but as soon as I login on Ap on tablet or phone - boots me out of PC, login on PC boots me out of aps. Had this happen on another occasion awhile back
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scott mcbride
(@bridey177) reported
@IGClientHelp Just wondering whether I can expect your site to go down again at NYSE open at 2.30pm to get shafted again ?
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Rob
(@JuceeRob) reported
@IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.
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Anthony
(@ManLikeBugsy) reported
@IGClientHelp Your account is almost active. Before you start dealing, please contact us on +44 207 892 6886. Been trying to call for 2 days it just puts me through to music, live help doesn't answer, please activate my account.