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IG

IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 33% Login (33%)
  • 11% Website (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Login 2 days ago
Narbonne Login 2 days ago
Charleville-Mézières Website 3 days ago
Figeac Login 3 days ago
Clichy Login 8 days ago
Sérignan Trading platform 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

  • Alan_McGee_UK
    Alan McGee (@Alan_McGee_UK) reported

    @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

  • MBdaytrading
    MB (@MBdaytrading) reported

    been holding for @IGcom for over 30 mins ! awful

  • RGrauholz1871
    Rupert 🇬🇧 (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • flounders912
    Foz (@flounders912) reported

    @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

  • AZMIH_Rosen
    Rosen (@AZMIH_Rosen) reported

    @englandcricket @IGcom Absolutely school boy error from #HarryBrook

  • andygill76
    Andy Gill (@andygill76) reported

    @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

  • BreakoutCV
    Breakout Capital Ventures (@BreakoutCV) reported

    @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

  • Josh56024482
    Josh (@Josh56024482) reported

    @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • BezosRic
    Ric₿ezos (@BezosRic) reported

    @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

  • cthao2101
    Buttercup Serenity (@cthao2101) reported

    @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

  • BorrowdalePaul
    paul Borrowdale (@BorrowdalePaul) reported

    @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • alhellison
    alexander ellison (@alhellison) reported

    @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

  • TomMorris16
    Tom Morris (@TomMorris16) reported

    @englandcricket @IGcom The worst bowling attack I've ever seen

  • gurkin192
    Gurkin (@gurkin192) reported

    @IGcom Portal not working..... WTF?!

  • zenxv
    zenXV (@zenxv) reported

    @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

  • rohitchad18
    rohitchad18 (@rohitchad18) reported

    @IGcom , your online portal and app are not loading. Is there a server outage?

  • sociedadboy
    mark (@sociedadboy) reported

    @englandcricket @IGcom Stupid shot

  • scotty648
    Tony S (@scotty648) reported

    @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please