IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 06/19/2024 01:35

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (45%)

    Trading platform (45%)

  2. Login (36%)

    Login (36%)

  3. Website (18%)

    Website (18%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Login
BrazilMaceió Trading platform
GermanyBonn Trading platform
ItalyMilan Trading platform
GermanyNeuss Trading platform
SpainValencia Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • igdhu5 Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 🎗 (@igdhu5) reported

    @ft_content @IGcom Record highs? Did I miss something? Ftse down 20% since last year.

  • MrLarus Larus (@MrLarus) reported

    Got to say that although London South East have a poor service I always get a response from them within hours. Unlike @IGcom who also have a poor service but have ignored numerous phone calls and emails over a period of weeks. And STILL haven't got back to me 🤬🤬🤬

  • conor268 Conor McLaughlin (@conor268) reported

    @IGClientHelp Hi, This is incorrect. I have tried to purchase this via share dealing and it would not let me. I contacted customer support and they advised they would email me an update which did not happen. I only have a share dealing account. Can you review this information and come back?

  • RealDennys Dennis Zuraw 🐙 Sentivate.com (@RealDennys) reported

    @IGClientHelp Is everyone experiencing issues? It can't be just me.

  • joe31756 joe ele (@joe31756) reported from Pakenham East, State of Victoria

    @IGcom Overvalue GBP/USD should go down , already the good news built in the price

  • newone1115 newone11 (@newone1115) reported

    @IGClientHelp I have account problems tried to email but no help

  • startmakingsens MrSensible (@startmakingsens) reported

    @ft_content @IGcom Nope. They're gonna crash. It's all imaginary money anyway.

  • Ya_aqov J-ME (@Ya_aqov) reported

    After praising IG and their service it is now becoming apparent they are a complete farce of a company regards opening new accounts or accessibility. You have lost the support of this loyal customer. @IGcom @IGcom #IGG

  • kev123703 Mr K.A.A (@kev123703) reported

    @IGcom @your margins are tooo high? Your sizes don’t help small timers. @FXCMMarkets does it all only thing is they dnt offer wide markets like IG

  • baldybobby Rob Wombwell (@baldybobby) reported

    @IGClientHelp BNC Rights Issue still hasn't been converted!! Get it sorted please!!

  • Cyril_Matvech Cyril Matvech (@Cyril_Matvech) reported

    @ft_content @IGcom ❌The regulators who are about to crack down hard on the plague! ❌The Tax man who is about to crack down hard on the off-shore registered crooks. ❌The EU will legislate as part of its fair tax laws meaning the crooks will no longer skim such huge returns from the mugs.

  • Ya_aqov J-ME (@Ya_aqov) reported

    @IGcom Adult daughter trying to open a Stock and Shares account with you on my recommendation. You continue to fail to activate her account. Online chat help keep promising to fix the problem but have told LIES. Disgusted.

  • richmatthewhill Richard Hill (@richmatthewhill) reported

    @IGClientHelp Can someone help me to understand if you can take partial profits on a long position in a SpreadBet account? Or is it just close out the position and take all the profit?

  • Ya_aqov J-ME (@Ya_aqov) reported

    IG seem to be leaving lot of new customers in limbo and very angry after promising to review documents and activate accounts within a couple of hours but failing massively. I hold the stock and an account with ii and IG but am not happy with the service from @IGcom today. #IGG

  • frinton63 JAN (@frinton63) reported

    @IGcom Your website is down

  • cuedipi Harjot Singh (@cuedipi) reported

    @IGClientHelp Hi. I've been trying to call client services concerning problems on deposit for my IG CFD Account. However, nobody has answered the call after waiting for a significant period. Would appreciate your assistance.

  • newone1115 newone11 (@newone1115) reported

    @IGcom I’m having problems with my investment Account I’ve emailed & try to call can’t get through

  • twiter6twiter1 twiter6twiter (@twiter6twiter1) reported

    @IGClientHelp Hi can you help me out a bit, just found more blocked stocks. I'm trying to trade stocks but your not listing them $wnw (over 200%)....

  • Ya_aqov J-ME (@Ya_aqov) reported

    @DonaldPond6 I'm having a lot of trouble with IG activating a trading account. Tried contacting them but not answering phones, not replying to emails. Checking their community forums it appears a very common problem that has existed for many , many months. Totally digusted with @IGcom

  • AlexAskew1 Alex Askew (@AlexAskew1) reported

    @IGcom Tesla is a huge bubble and a terrible business. God knows when it's going to pop

  • settling_ Settling Trades (@settling_) reported

    @IGClientHelp @IGClientHelp my account already got approved but i am not satisfied with support team. I am having some issue and i am not hearing much from your support team either

  • MarlonMoulin Marlon de Moulin (@MarlonMoulin) reported

    @IGClientHelp your platform is down, any idea when it will be back up?

  • gauravdott Gaurav Chaudhary (@gauravdott) reported

    @IGClientHelp I have sent a direct message for support to my query. Do you mind please responding to that?

  • settling_ Settling Trades (@settling_) reported

    @Alana04728407 @IGClientHelp @Alana04728407 can you dm me. I got account approved already . now its just that their support is non existent and i got my funds stucks although not much as i used those funds for just trying out things on IG

  • Terryquigley12Q Terry Quigley (@Terryquigley12Q) reported

    @IGClientHelp I have been trying to speak to someone since yesterday morning about 3 trades which were closed wrongly. I've tried calling and Live Chat. In total I've made 5 prolonged attempts. Was promised a call back yesterday and am still waiting. This is poor service

  • Hei_Alex aaaaaalexxxx (@Hei_Alex) reported

    @IGClientHelp is there any login issue or my account has stolen as I cant login the account

  • shaneha42698544 shane hardy (@shaneha42698544) reported

    @IGcom having issues with logging into demo account and customer service aren't helping #nothappy #lookingelsewhere #trading

  • Imanfarid998 Iman 💞 (@Imanfarid998) reported

    @IGClientHelp I kindly need help am finding a hard time to login using the MetaTrader app please can someone help me 😭😭😭 since morning thanks regards Iman farid

  • MrMeeds Guts (@MrMeeds) reported

    Whats going on with your app? Is it broken? @IGClientHelp

  • slimjim3425 SlimJim (@slimjim3425) reported

    @IGcom Yet can’t even get you to send out forms to transfer an isa to you. Customer services not helpful at all!