IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (38%)
• Trading platform (38%)
• Website (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	20 days ago
Badajoz	Trading platform	24 days ago
Ciempozuelos	Trading platform	25 days ago
Hackney	Trading platform	25 days ago
London	Login	1 month ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dino - GTFC (@DinoGTFC) reported 4 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 5 minutes ago

  @IGcom flash crash again huh

• 
  King (@KK39072403) reported 10 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Les Norton (@Les_NortonAU) reported 12 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Fordy-PUFC (@MrFord89) reported 14 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Harald Hadrada (@HaraldHadrada2) reported 15 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Steven Rowe (@Stevenrowe25) reported 15 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  jelt (@InfoJelt) reported 19 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Noah Silverman, PhD (@noah_phd) reported 21 minutes ago

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Casino Capital (@CasinoCapital) reported 21 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  justaman (@justamantrading) reported 23 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 23 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  scottie (@dingle1964) reported 29 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  jack (@johnmar74440222) reported 30 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Emeka N (@emeka89) reported 30 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  IG Client Help (@IGClientHelp) reported 31 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  DV8OR (@dv8or1) reported 39 minutes ago

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Matt (@MattySP500) reported 40 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Terry and a turtle (@terryrus99) reported 43 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  The Return (@TumbleweedChase) reported 45 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  dismantle_ (@JJJorange) reported 46 minutes ago

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  TomMcAdamNo5 (@McAdamNo5) reported 48 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Brooksy (@brooksyruns89) reported 52 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  dismantle_ (@JJJorange) reported 52 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Cam (@CamTortola97) reported 53 minutes ago

  @IGClientHelp Issue with platform?

• 
  Watermelõn 🍉 (@wa7ermelon) reported 53 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Mark Newton (@Mark_Newton1) reported 55 minutes ago

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Sach 🌏 (@sachsyd) reported 56 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Noah Silverman, PhD (@noah_phd) reported 57 minutes ago

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  WARDELL (@MrFord_10037) reported 60 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh