IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	2 days ago
Markt Schwaben	Trading platform	3 days ago
Castleford	Withdrawals	9 days ago
Paris	Login	23 days ago
Brussels	Trading platform	25 days ago
Upminster	Login	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bazzer (@baz_trading) reported 33 seconds ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Third Man View (@3rdManView) reported 2 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Tom Norman (@plaste) reported 4 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 5 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  J.Hick (@Hickbcfc) reported 6 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  The Return (@TumbleweedChase) reported 6 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  RightOn (@RightOn10) reported 7 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  matt92 (@matt92__) reported 18 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Paul S (@Paul_S1979) reported 18 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Guy Edwards (@Nice_GuyEddie) reported 19 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Matt (@MattySP500) reported 19 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Andrew Whitaker (@whitaker_andrew) reported 19 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  KhanSahiba (@KhanSahibHu) reported 20 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Penny Share Trader (@Penny_Shares) reported 24 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Macro Joe (@wealthelf) reported 25 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Zaraq Afzal (@afzal_zara26257) reported 26 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Harald Hadrada (@HaraldHadrada2) reported 27 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  fundamentally its a bargain (@its_fundamental) reported 28 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Matt (@MattySP500) reported 28 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Saul Adom (@SunalotS) reported 30 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  TomMcAdamNo5 (@McAdamNo5) reported 32 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Tony S (@scotty648) reported 37 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  🅰️ndrew Brahms (@inthe_flowers) reported 38 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Matt (@MattySP500) reported 38 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 39 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 41 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  scottie (@dingle1964) reported 41 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  fundamentally its a bargain (@its_fundamental) reported 44 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  smudgedan (@Smudgedann) reported 58 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Andrewdc208 (@andrewdc208) reported 59 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?