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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Website (13%)
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Login (13%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Bud Capital
(@BudCapital) reported
@IGClientHelp 3rd time this week issues still unresolved!!!????
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Fred Coloe
(@FColoe) reported
@IGClientHelp Hi. Getting error messages re IG platforms? What’s going on? Happens EVERY TIME there is increased volatility.
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Will ******
(@WillHooker7) reported
@IGClientHelp platform is down again.... when will this be resolved???
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Nah then 🙂
(@bot13737282896) reported
@IGClientHelp Same problem again today on NY opening. Same for last 3 days. We can't trade with such instability, unable to close a deal or change stops. I know it's exceptional times, but I'm losing confidence in IG's ability to cope.
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CC
(@chishyboy) reported
@IGcom The website is down!
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Cheddar Capital
(@TradingMKR) reported
Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!
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Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your platform being down this morning.
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Intrepid Investor
(@Intrepid_Invest) reported
This is the 3rd day that @igcom @IGClientHelp has crashed when the market bounces off major support. Absolutely criminal behaviour. CROOKS.
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Edward Jones
(@shergar83) reported
Guess who's platform is down again... Yep... @IGClientHelp @IGcom I think that's every day this week? Still sussing out this whole 'website thing'?
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Jack
(@jack_r_m) reported
@IGClientHelp your platform is down again, third time in the past three days. Clearly not for for use.
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Jade
(@jadearnoldrules) reported
@IGcom down again, right at the critical time 😐
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M1das_Touch
(@The_M1das_Touch) reported
@IGClientHelp Platform down yet again?!...I expect much more of a FTSE250 International Broker.
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Andy Smith
(@smuttylids) reported
@IGClientHelp @IGSquawk what ******** is going on with your appalling platform this week? #igindex
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Rahul Patel
(@RahulPa24982376) reported
@IGcom Rubbish.... Fix it instead of play with it...
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MjM Squawk
(@MjMSquawk) reported
@IGClientHelp @IGcom @ChrisB_IG Please sort out your platform, every day at 14:30 clients can't login or trade, really shameful for a big house like you not to be able to handle the volume? really frustating experience this week!
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Jerry 507
(@Jerry5073) reported
@IGClientHelp The app is down again.
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Scuba Steve 🦈
(@stevog1184) reported
@IGcom Sort your platform out please..... down for the 3rd day in a row. If youre wanting folk to stop jumping on the short train, do it the right way and don't play these illegal games
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Alex Mathew
(@spuddad1) reported
@IGClientHelp @milbshake 3rd day in a row you are down? whats happening?
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Scuba Steve 🦈
(@stevog1184) reported
Even @LondonSouthEast has been more reliable than @IGcom of late. Shocking service 😠
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CardiffSupernova🌐
(@CardiffSupanova) reported
@IGcom Down again Standard procedure
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Liquid Gold
(@scyong23) reported
@IGClientHelp it is still down, I couldn’t even close my trades when I had the chance. Worse broker!!!!! Fix IT
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TruthHurts
(@chilledcrik) reported
@IGClientHelp Make this your logo. Absolutely rubbish service!
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Mehmet Mert
(@mert1mehmett) reported
@IGcom all logins are down again... not able to do any trades.
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Ben Hallam
(@Hallam_Benjamin) reported
@IGcom What happens at open is irrelevant because you crash at open, 3 days in a row. Who fancies a lawsuit for unrealised gains?
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Jupiter_Sphere
(@Jupiter_Sphere) reported
IG index not working wtf @igClienthelp @igcom @IGSquawk
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Rahim Hassanali ر
(@Rseabiscuit) reported
@IGClientHelp Platform down, again
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Sean Keilty
(@drunkn167) reported
@IGcom I can't login to my dashboard?????
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Simon Bolivar
(@SimonBo86) reported
@IGcom @IGClientHelp All, this is unacceptable. You cannot be down during trading hours. You're not facebook or twitter. Thinking twice about investing further with you.