1. Home
  2. ❯
  3. Companies
  4. ❯
  5. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 43% Login (43%)
  • 43% Trading platform (43%)
  • 7% Withdrawals (7%)
  • 7% Website (7%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Login 19 days ago
Narbonne Login 19 days ago
Charleville-Mézières Website 20 days ago
Figeac Login 20 days ago
Clichy Login 25 days ago
Sérignan Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • FColoe
    Fred Coloe (@FColoe) reported

    @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

  • AbsB498343
    Abs B (@AbsB498343) reported

    @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • andygill76
    Andy Gill (@andygill76) reported

    @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

  • LairdElmski
    LairdElmski (@LairdElmski) reported

    @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

  • inthe_flowers
    🅰️ndrew Brahms (@inthe_flowers) reported

    @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

  • liam_S126
    liam⚽️🏏 (@liam_S126) reported

    @englandcricket @IGcom Very good after that god awful first game

  • BeastKrypto10x
    KryptoBeast (@BeastKrypto10x) reported

    Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

  • rohitchad18
    rohitchad18 (@rohitchad18) reported

    @IGcom , your online portal and app are not loading. Is there a server outage?

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

  • sachsyd
    Sach 🌏 (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • wa7ermelon
    Watermelõn 🍉 (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • RGrauholz1871
    Rupert 🇬🇧 (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • AaronCocks86016
    Aaron ***** (@AaronCocks86016) reported

    @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

  • CortinoVictor
    Victor Cortino (@CortinoVictor) reported

    @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

  • MBdaytrading
    MB (@MBdaytrading) reported

    @CJinvestor52365 @Jimzi1 @IGcom Awful

  • DartronTrading
    DartronTrading (@DartronTrading) reported

    @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

  • alhellison
    alexander ellison (@alhellison) reported

    @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

  • Singhcricguy
    Singh V.R. (@Singhcricguy) reported

    @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

  • MBdaytrading
    MB (@MBdaytrading) reported

    @IGcom not working on companies like vod even!!!

  • DavidB87425
    David O'Brien (@DavidB87425) reported

    @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • cthao2101
    Buttercup Serenity (@cthao2101) reported

    @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

  • UKFootie66
    Jumpers for Goalposts (@UKFootie66) reported

    @englandcricket @IGcom What an awful bowling line up

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

  • wildlifegiri
    Girish Menon (@wildlifegiri) reported

    @englandcricket @IGcom The worst team ever