IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 29, 6:50 PM GMT+5:30	0	0
Apr 29, 7:10 PM GMT+5:30	0	0
Apr 29, 7:30 PM GMT+5:30	0	0
Apr 29, 7:50 PM GMT+5:30	0	0
Apr 29, 8:10 PM GMT+5:30	0	0
Apr 29, 8:30 PM GMT+5:30	0	0
Apr 29, 8:50 PM GMT+5:30	0	0
Apr 29, 9:10 PM GMT+5:30	0	0
Apr 29, 9:30 PM GMT+5:30	0	0
Apr 29, 9:50 PM GMT+5:30	0	0
Apr 29, 10:10 PM GMT+5:30	0	0
Apr 29, 10:30 PM GMT+5:30	0	0
Apr 29, 10:50 PM GMT+5:30	0	0
Apr 29, 11:10 PM GMT+5:30	0	0
Apr 29, 11:30 PM GMT+5:30	0	0
Apr 29, 11:50 PM GMT+5:30	0	0
Apr 30, 12:10 AM GMT+5:30	0	0
Apr 30, 12:30 AM GMT+5:30	0	0
Apr 30, 12:50 AM GMT+5:30	0	0
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0
Apr 30, 5:10 PM GMT+5:30	0	0
Apr 30, 5:30 PM GMT+5:30	0	0
Apr 30, 5:50 PM GMT+5:30	0	0
Apr 30, 6:10 PM GMT+5:30	0	0
Apr 30, 6:30 PM GMT+5:30	0	0
Apr 30, 6:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (44%)
Login (33%)
Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	2 days ago
Berlin	Login	30 days ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

Watermelõn 🍉 (@wa7ermelon) reported 27 seconds ago
@Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.
Foz (@flounders912) reported 28 seconds ago
@IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta
Rob ⭐⭐️ (@LordBadshot) reported 33 seconds ago
@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
Gurkin (@gurkin192) reported 2 minutes ago
@IGcom Portal not working..... WTF?!
K4bala (@k4bal4) reported 3 minutes ago
@IGcom does your platform is down? I can not trade
andy mufc (@AndrewFearn95) reported 3 minutes ago
@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
Dino - GTFC (@DinoGTFC) reported 5 minutes ago
@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
fundamentally its a bargain (@its_fundamental) reported 7 minutes ago
@IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)
jack (@johnmar74440222) reported 14 minutes ago
@englandcricket @IGcom WTF WID THIS FRAUD TEAM
David O'Brien (@DavidB87425) reported 15 minutes ago
@RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.
Kryptogem110x (@kryptogem110x) reported 20 minutes ago
@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
Kevin Shames (@kshames) reported 21 minutes ago
@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
Martha (@Martha_aka_eve) reported 22 minutes ago
@REDBOXINDIA @IGcom Already the gap down is closing bears are fked
shaun.russell (@shaunie233) reported 26 minutes ago
@IGcom Thk **** thought it was going to be hugh grant
Matt (@MattySP500) reported 28 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Harald Hadrada (@HaraldHadrada2) reported 30 minutes ago
@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
Dr Prakash Nayak (@SRIPRAKASH76) reported 32 minutes ago
@IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u
Mercedes Alfon (@Mers98) reported 33 minutes ago
@schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_
gin&pinklemonade (@Woodywudpeck) reported 33 minutes ago
@Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo
kris b (@boisy12uws) reported 39 minutes ago
@IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`
Matt (@MattySP500) reported 43 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
mark (@sociedadboy) reported 45 minutes ago
@englandcricket @IGcom Stupid shot
David Fletcher (@DavidFl74160780) reported 46 minutes ago
@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
Sudhin ps (@Sudhinps15) reported 47 minutes ago
@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options
KryptoBeast (@BeastKrypto10x) reported 54 minutes ago
Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom
Matt (@MattySP500) reported 54 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
smudgedan (@Smudgedann) reported 56 minutes ago
@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
smudgedan (@Smudgedann) reported 56 minutes ago
@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
Abs B (@AbsB498343) reported 56 minutes ago
@englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery
Jess-No flags because I actually am British (@JessSalop) reported 58 minutes ago
@RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.