IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	8 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tarjei Thomassen (@technoteee) reported 6 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Third Man View (@3rdManView) reported 7 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Matt (@MattySP500) reported 7 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  fundamentally its a bargain (@its_fundamental) reported 8 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Mr R (@MrR1chmond) reported 9 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 14 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Kryptogem110x (@kryptogem110x) reported 14 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Brooksy (@brooksyruns89) reported 16 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Guy de Jonquières (@guydej1) reported 20 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  matt (@clarityenjoyer) reported 21 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Matt (@MattySP500) reported 22 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  joe ele (@joe31756) reported 23 minutes ago

  @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

• 
  Macro Joe (@wealthelf) reported 26 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Rosen (@AZMIH_Rosen) reported 29 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  AnnRaj (@anandhichetlur) reported 30 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 33 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Cam (@CamTortola97) reported 36 minutes ago

  @IGClientHelp Issue with platform?

• 
  Grassroots North Wales (@NWSportDave) reported 36 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  jack (@johnmar74440222) reported 41 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Gaurav Jindal (@gj100596) reported 42 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  liam⚽️🏏 (@liam_S126) reported 45 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  smudgedan (@Smudgedann) reported 45 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Martha (@Martha_aka_eve) reported 46 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Harald Hadrada (@HaraldHadrada2) reported 47 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Matt (@MattySP500) reported 47 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Dino - GTFC (@DinoGTFC) reported 48 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  QuantumX (@QuantumStateX) reported 49 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Mercedes Alfon (@Mers98) reported 50 minutes ago

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 51 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Tom Norman (@plaste) reported 58 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)