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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (75%)
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Website (13%)
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Login (13%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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TheBeeaka
(@thebeeaka) reported
@IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp PRT not working for me is this expected ?
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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Alex Tezcatlipoca
(@alexneutronstar) reported
@MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense
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memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame
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ollieMaqsDad
(@MaqsDad) reported
@HLInvest @IGcom $TYDE is down another 10% this morning and you still haven't allocated my shares to me. This is criminal!!!!! When will you deliver them when $TYDE is worth $0
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Matt Clinton - Soothsayer 🧙♂️
(@Senecalytics) reported
@IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp
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memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
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не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom Why did Ben stokes and buttler not review their wickets south Africa might be doing no ***** and getting away with it but surely england don't normally allow south Africa to get to 333 but Morgan is to blame for not stepping down just before they was due to
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Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
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yaz jehanzeb
(@jehanzeb_yasir) reported
@IGClientHelp hi I’m out of country and not able to log in not able to access any IG web page, can you tell me what’s the issue, it is the case because I’m abroad and phone is on aeroplane mode though my wifi is on? Pls can you help and let me know so I can start trade
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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ollieMaqsDad
(@MaqsDad) reported
@IGClientHelp Hi, it seems everyone is receiving shares except your clients. Do you have any more updates? The share price dropped 66% yesterday, and I was unable to do anything about it. Do I need to make a complaint to the @TheFCA
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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Mordechai Blauerstein
(@MBlauerstein) reported
@crashingBitcoin @IGcom What happened to the gold bug guy?
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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Anurag Jadia
(@AnuragJadia) reported
@englandcricket @jimmy9 @IGcom Its such a bad place to play cricket. Should not play international matches in England due to weather conditions. As spectator, it's really annoying 😡
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Bob
(@MrBoongBoong) reported
@IGClientHelp Since last night, the problem still not fix. I have sent email to IG help team with screen capture.
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Nav
(@naveenkapur1) reported
@IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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joe ele
(@joe31756) reported
@IGcom $Gold is bullish , higher inflation and USA dollar is going down .
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DB
(@kpasamd) reported
@IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement