IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (33%)
• Website (11%)
• Withdrawals (6%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Login	3 days ago
Narbonne	Login	3 days ago
Charleville-Mézières	Website	3 days ago
Figeac	Login	4 days ago
Clichy	Login	9 days ago
Sérignan	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr R (@MrR1chmond) reported 1 second ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Emeka N (@emeka89) reported 14 seconds ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  jack (@johnmar74440222) reported 2 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  DartronTrading (@DartronTrading) reported 3 minutes ago

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Carl (@Tyranus2010) reported 10 minutes ago

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Matt (@MattySP500) reported 11 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Mr Downs (@MrD23English) reported 11 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  J-M (@JM1ZZX) reported 12 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  paul Borrowdale (@BorrowdalePaul) reported 13 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  IG Client Help (@IGClientHelp) reported 19 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Rosen (@AZMIH_Rosen) reported 20 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Andy Gill (@andygill76) reported 20 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  David O'Brien (@DavidB87425) reported 21 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Mouse Pillow (@ChazWood5) reported 21 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Cam (@CamTortola97) reported 22 minutes ago

  @IGClientHelp Issue with platform?

• 
  Terry and a turtle (@terryrus99) reported 26 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  justaman (@justamantrading) reported 27 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 28 minutes ago

  @IGcom flash crash again huh

• 
  scottie (@dingle1964) reported 29 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Amynah (@Amynah_Aziz) reported 31 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  liam⚽️🏏 (@liam_S126) reported 34 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Matt (@MattySP500) reported 36 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  DV8OR (@dv8or1) reported 39 minutes ago

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Dino - GTFC (@DinoGTFC) reported 40 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Wally ****** (@Wally_Was_Here) reported 43 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  Buttercup Serenity (@cthao2101) reported 44 minutes ago

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Noah Silverman, PhD (@noah_phd) reported 44 minutes ago

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Dave (@djp4976) reported 52 minutes ago

  If it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 56 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Watermelõn 🍉 (@wa7ermelon) reported 57 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.