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IG down? Current status and problems

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 25% Website (25%)
  • 25% Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Login 6 days ago
Southwark Login 7 days ago
Radstock Website 24 days ago
Kendal Trading platform 1 month ago
Leer Trading platform 2 months ago
Portsmouth Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • photo_trotter
    marron (@photo_trotter) reported

    @IGClientHelp your platform is down again guys... seriously... markets are moving a lot and as usual that’s when neither the mobile nor the desktop platform works

  • nathanaeltrader
    Nathanael Allen (@nathanaeltrader) reported

    @IGClientHelp Your platform is down and won’t let me close out some positions which is costing me money, please help.

  • fishwife101
    Ben (@fishwife101) reported

    @IGClientHelp Can’t login

  • rickibarrett
    ricki barrett (@rickibarrett) reported

    @IGClientHelp platform is down

  • RashidBJ
    راشد بن جرش الفلاسي (@RashidBJ) reported

    @IGTV @IGcom @JeremyNaylor_IG Hi, need some help to register on IG

  • mrlazy01
    Paul (@mrlazy01) reported

    @IGcom why is your platform down?

  • r51lva
    Ricardo (@r51lva) reported

    @IGClientHelp platform down?

  • i_Jackson
    Ian Jackson (@i_Jackson) reported

    @IGClientHelp platform is down at the NYSE open is unacceptable

  • ThibaultSalomo2
    Thibault Salomon (@ThibaultSalomo2) reported

    @IGClientHelp Can't seem to log into my account... is this a global issue?

  • drewbdesigns
    drewb (Andrew Bags) (@drewbdesigns) reported

    @IGcom Are there issues with the site?I just got kicked out of my account and now the website says unexpected error!

  • rickibarrett
    ricki barrett (@rickibarrett) reported

    @IGClientHelp your platform is down iam trying to get out of gbpusd trade

  • AIMstockpicks
    standard deviation (@AIMstockpicks) reported

    @IGClientHelp @IGcom IG is down it seems.

  • JemPoppleton
    Jeremiah Von Poppleton III (@JemPoppleton) reported

    @IGClientHelp Your platform has gone down again, can't login

  • nathanaeltrader
    Nathanael Allen (@nathanaeltrader) reported

    @DoNotFadeMe @IGcom IG always does it at the worst times 🙄

  • WillSpence88
    will spencer (@WillSpence88) reported

    @IGClientHelp do you have issues with the platform? Keeps error messaging

  • PaulODo93371138
    Paul ODonnell (@PaulODo93371138) reported

    @IGClientHelp Hi, I can't get through to any helpdesks. I'm getting 'unexpected error' when I try to use the app and a web browser. Can someone help me please?

  • trelawney89
    Trelawney (@trelawney89) reported

    @IGcom your systems are down. can you fix it asap

  • EzIntenso
    Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @DipDeity My broker @IGcom closed options for $GME too. The platform isn’t working, their call centre is shut down. It’s coordinated, I don’t believe in coincidence.

  • rickibarrett
    ricki barrett (@rickibarrett) reported

    @IGClientHelp your platform is down tried to call you

  • duncanmacgregor
    Duncan (@duncanmacgregor) reported

    @AviNMash In the UK @IGcom has locked everyone out. Also Trade 212 is having “server issues”

  • markheathmellor
    Mark Heath (@markheathmellor) reported

    . @IGClientHelp what's going on? web platform is down?

  • Country_pan_de
    A (@Country_pan_de) reported

    Is ig platform down? @IGcom @IGSquawk

  • itsakarl
    Karl (@itsakarl) reported

    @IGClientHelp would be great if we could login... -.-

  • barloJarlo
    kek (@barloJarlo) reported

    @IGClientHelp I am having issues logging in to the platform through both the web and mobile applications. I spoken to a few other who also seem to be experiencing these problems. Can you provide an ETA and update your status page accordingly.

  • yullio
    Yullio (@yullio) reported

    @IGcom shocking performance of course always when you need it. I think I need another broker: Investigating - We’re currently investigating reports of issues accessing our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.

  • jbrierley1
    James Brierley (@jbrierley1) reported

    @IGClientHelp Platform down

  • JackRutter
    Jack (@JackRutter) reported

    @IGClientHelp was kicked out ofmy account and now cannot log in. Is there a technical issue?

  • shergar83
    Edward Jones (@shergar83) reported

    @IGClientHelp How about letting people login and actually access their accounts???

  • AfroSwingTrader
    Afro Swing Trader (@AfroSwingTrader) reported

    @IGClientHelp I literally need to make a trade and your platform is down WTF man!!!

  • rickibarrett
    ricki barrett (@rickibarrett) reported

    @IGClientHelp what is going on your platform is down nobody’s responding