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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 25% Website (25%)
  • 25% Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Login 16 days ago
Southwark Login 17 days ago
Radstock Website 1 month ago
Kendal Trading platform 2 months ago
Leer Trading platform 2 months ago
Portsmouth Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

  • InfoJelt
    jelt (@InfoJelt) reported

    @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

  • japers_1984
    TheSecretTravelAgent (@japers_1984) reported

    @IGcom Worst take of the day goes to…..

  • MrFord_10037
    WARDELL (@MrFord_10037) reported

    @englandcricket @IGcom So Mark Wood went down for 1 test huh

  • RightOn10
    RightOn (@RightOn10) reported

    @englandcricket @IGcom High quality act . Class Act through and through

  • boisy12uws
    kris b (@boisy12uws) reported

    @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

  • whitaker_andrew
    Andrew Whitaker (@whitaker_andrew) reported

    @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

  • Factchecker2000
    Reality (@Factchecker2000) reported

    @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

  • plaste
    Tom Norman (@plaste) reported

    @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

  • rohitchad18
    rohitchad18 (@rohitchad18) reported

    @IGcom , your online portal and app are not loading. Is there a server outage?

  • MiaJenkinsonXXx
    SimplyGreat (@MiaJenkinsonXXx) reported

    @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

  • wa7ermelon
    Watermelõn 🍉 (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • joe31756
    joe ele (@joe31756) reported

    @IGcom @ChrisB_IG The problem the market is down not because the banks problem but because the manipulation because this week is options expiry monthly and quarterly for shares and indexes .

  • Z_brierley
    Zach Brierley (@Z_brierley) reported

    @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

  • radiodandy75
    Deanna LeCoyte (@radiodandy75) reported

    @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

  • 10xHunter
    10xHunter (@10xHunter) reported

    @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • stuuk1
    SJ (@stuuk1) reported

    @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

  • rbaylis256
    richard bayliss (@rbaylis256) reported

    @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Spl1831
    Spl183 (@Spl1831) reported

    @IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?

  • SunalotS
    Saul Adom (@SunalotS) reported

    @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

  • Mers98
    Mercedes Alfon (@Mers98) reported

    @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

  • TradeFloorAudio
    Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • Boltlightning77
    T Baba (@Boltlightning77) reported

    @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u