IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0
Apr 11, 10:50 AM GMT+5:30	0	0
Apr 11, 11:10 AM GMT+5:30	0	0
Apr 11, 11:30 AM GMT+5:30	0	0
Apr 11, 11:50 AM GMT+5:30	0	0
Apr 11, 12:10 PM GMT+5:30	0	0
Apr 11, 12:30 PM GMT+5:30	0	0
Apr 11, 12:50 PM GMT+5:30	0	0
Apr 11, 1:10 PM GMT+5:30	0	0
Apr 11, 1:30 PM GMT+5:30	0	0
Apr 11, 1:50 PM GMT+5:30	0	0
Apr 11, 2:10 PM GMT+5:30	0	0
Apr 11, 2:30 PM GMT+5:30	0	0
Apr 11, 2:50 PM GMT+5:30	0	0
Apr 11, 3:10 PM GMT+5:30	0	0
Apr 11, 3:30 PM GMT+5:30	0	0
Apr 11, 3:50 PM GMT+5:30	0	0
Apr 11, 4:10 PM GMT+5:30	0	0
Apr 11, 4:30 PM GMT+5:30	0	0
Apr 11, 4:50 PM GMT+5:30	0	0
Apr 11, 5:10 PM GMT+5:30	0	0
Apr 11, 5:30 PM GMT+5:30	0	0
Apr 11, 5:50 PM GMT+5:30	0	0
Apr 11, 6:10 PM GMT+5:30	0	0
Apr 11, 6:30 PM GMT+5:30	0	0
Apr 11, 6:50 PM GMT+5:30	0	0
Apr 11, 7:10 PM GMT+5:30	0	0
Apr 11, 7:30 PM GMT+5:30	0	0
Apr 11, 7:50 PM GMT+5:30	0	0
Apr 11, 8:10 PM GMT+5:30	0	0
Apr 11, 8:30 PM GMT+5:30	0	0
Apr 11, 8:50 PM GMT+5:30	0	0
Apr 11, 9:10 PM GMT+5:30	0	0
Apr 11, 9:30 PM GMT+5:30	0	0
Apr 11, 9:50 PM GMT+5:30	0	0
Apr 11, 10:10 PM GMT+5:30	0	0
Apr 11, 10:30 PM GMT+5:30	0	0
Apr 11, 10:50 PM GMT+5:30	0	0
Apr 11, 11:10 PM GMT+5:30	0	0
Apr 11, 11:30 PM GMT+5:30	0	0
Apr 11, 11:50 PM GMT+5:30	0	0
Apr 12, 12:10 AM GMT+5:30	0	0
Apr 12, 12:30 AM GMT+5:30	0	0
Apr 12, 12:50 AM GMT+5:30	0	0
Apr 12, 1:10 AM GMT+5:30	0	0
Apr 12, 1:30 AM GMT+5:30	0	0
Apr 12, 1:50 AM GMT+5:30	0	0
Apr 12, 2:10 AM GMT+5:30	0	0
Apr 12, 2:30 AM GMT+5:30	0	0
Apr 12, 2:50 AM GMT+5:30	0	0
Apr 12, 3:10 AM GMT+5:30	0	0
Apr 12, 3:30 AM GMT+5:30	0	0
Apr 12, 3:50 AM GMT+5:30	0	0
Apr 12, 4:10 AM GMT+5:30	0	0
Apr 12, 4:30 AM GMT+5:30	0	0
Apr 12, 4:50 AM GMT+5:30	0	0
Apr 12, 5:10 AM GMT+5:30	0	0
Apr 12, 5:30 AM GMT+5:30	0	0
Apr 12, 5:50 AM GMT+5:30	0	0
Apr 12, 6:10 AM GMT+5:30	0	0
Apr 12, 6:30 AM GMT+5:30	0	0
Apr 12, 6:50 AM GMT+5:30	0	0
Apr 12, 7:10 AM GMT+5:30	0	0
Apr 12, 7:30 AM GMT+5:30	0	0
Apr 12, 7:50 AM GMT+5:30	0	0
Apr 12, 8:10 AM GMT+5:30	0	0
Apr 12, 8:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (50%)
Website (25%)
Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	12 days ago
Southwark	Login	12 days ago
Radstock	Website	29 days ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

smudgedan (@Smudgedann) reported 36 seconds ago
@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
Kryptogem110x (@kryptogem110x) reported 2 minutes ago
@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
John Anderton (@AndertonJohn) reported 2 minutes ago
@IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.
IG Client Help (@IGClientHelp) reported 3 minutes ago
@Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.
Sengoku (@Sengoku21524499) reported 4 minutes ago
Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
jack (@johnmar74440222) reported 4 minutes ago
@englandcricket @IGcom WTF WID THIS FRAUD TEAM
Girish Menon (@wildlifegiri) reported 10 minutes ago
@englandcricket @IGcom The worst team ever
Mercedes Alfon (@Mers98) reported 11 minutes ago
@schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_
Heetan J (@Heetan001) reported 12 minutes ago
@IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…
Geraint Morris ⚡️🔋 (@TheWelshBull) reported 15 minutes ago
@englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down
John Dow (@jeffalan2112) reported 20 minutes ago
@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
Mr Downs (@MrD23English) reported 21 minutes ago
@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
Kevin Shames (@kshames) reported 24 minutes ago
@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
Singh V.R. (@Singhcricguy) reported 25 minutes ago
@englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.
Trader nomad (@trader_nomad) reported 26 minutes ago
Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous
Jack (@jackbyrne91) reported 27 minutes ago
@englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.
QuantumX (@QuantumStateX) reported 31 minutes ago
@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
Zach Brierley (@Z_brierley) reported 32 minutes ago
@englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player
Zaraq Afzal (@afzal_zara26257) reported 35 minutes ago
@englandcricket @IGcom An innings of highest quality by Joe Root.
Penny Share Trader (@Penny_Shares) reported 35 minutes ago
@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
NNNuman (@numann14) reported 36 minutes ago
@IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.
G. (@LArsenal96) reported 40 minutes ago
@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
Gurkin (@gurkin192) reported 44 minutes ago
@IGcom Portal not working..... WTF?!
Matt (@MattySP500) reported 47 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Harald Hadrada (@HaraldHadrada2) reported 48 minutes ago
@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
Kryptogem110x (@kryptogem110x) reported 48 minutes ago
@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
Guy de Jonquières (@guydej1) reported 55 minutes ago
@IGcom @ChrisB_IG Link is broken.
IG (@IGcom) reported 59 minutes ago
@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
K4bala (@k4bal4) reported 59 minutes ago
@IGcom does your platform is down? I can not trade
Dr Prakash Nayak (@SRIPRAKASH76) reported 60 minutes ago
@IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u