IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (30%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Badajoz	Trading platform	21 hours ago
Ciempozuelos	Trading platform	2 days ago
Hackney	Trading platform	2 days ago
London	Login	15 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macro Joe (@wealthelf) reported 14 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Heetan J (@Heetan001) reported 15 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Ahmed Mohamed (@sayed_sikaa3) reported 16 minutes ago

  @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

• 
  Mercedes Alfon (@Mers98) reported 17 minutes ago

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  Matt (@MattySP500) reported 19 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Jumpers for Goalposts (@UKFootie66) reported 19 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  jack (@johnmar74440222) reported 20 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  IG (@IGcom) reported 21 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  J.Hick (@Hickbcfc) reported 22 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  matt92 (@matt92__) reported 23 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  gin&pinklemonade (@Woodywudpeck) reported 25 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Watermelõn 🍉 (@wa7ermelon) reported 32 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Rosen (@AZMIH_Rosen) reported 33 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  IG Client Help (@IGClientHelp) reported 34 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Naser (@Naser45613500) reported 39 minutes ago

  Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  smudgedan (@Smudgedann) reported 42 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Matt (@MattySP500) reported 44 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  David O'Brien (@DavidB87425) reported 45 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 46 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  kris b (@boisy12uws) reported 47 minutes ago

  @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

• 
  Tarjei Thomassen (@technoteee) reported 48 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  rohitchad18 (@rohitchad18) reported 49 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  The Return (@TumbleweedChase) reported 50 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  TheSecretTravelAgent (@japers_1984) reported 50 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  WARDELL (@MrFord_10037) reported 54 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Malcolm Ace (@Mal_Ace) reported 54 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  IG Client Help (@IGClientHelp) reported 59 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  James Oxley (@Stock8115) reported 60 minutes ago

  @mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.

• 
  Matt (@MattySP500) reported 1 hour ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Heetan J (@Heetan001) reported 1 hour ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…