Is IG down?

Problems in the last 24 hours

IG signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (62%)
• Trading platform (23%)
• Website (13%)
• Withdrawals (2%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	12 days ago
Stuttgart	Login	1 month ago
Brest	Trading platform	1 month ago
Valence	Website	1 month ago
Le Puy-en-Velay	Login	1 month ago
Elne	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Timthy (@ParafuryDeng) reported 6 minutes ago

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  Daveodee (@daveodee) reported 14 minutes ago

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  Neverasked (@DCBW2025) reported 15 minutes ago

  @IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.

• 
  smudgedan (@Smudgedann) reported 16 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Daveodee (@daveodee) reported 19 minutes ago

  @IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) reported 24 minutes ago

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  gin&pinklemonade (@Woodywudpeck) reported 27 minutes ago

  Anyone else having issues logging into @IGcom can't get in on any apps of accounts

• 
  wsbx (@wsbxsg) reported 28 minutes ago

  @IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.

• 
  MB (@MBdaytrading) reported 28 minutes ago

  @IGcom not working on companies like vod even!!!

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) reported 30 minutes ago

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  Paul S (@Paul_S1979) reported 36 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  alexander ellison (@alhellison) reported 37 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Andrewdc208 (@andrewdc208) reported 39 minutes ago

  @IGClientHelp did ur system just go down?

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 39 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Gagan Kashyap (@kashyapgagan) reported 39 minutes ago

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  gin&pinklemonade (@Woodywudpeck) reported 40 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Barefooted Rascal (@bushy1113) reported 42 minutes ago

  @IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable

• 
  LairdElmski (@LairdElmski) reported 45 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  MB (@MBdaytrading) reported 47 minutes ago

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  Jarvy55 (@Jarvy55) reported 48 minutes ago

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  logan (@logan_000711) reported 52 minutes ago

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  Rob ⭐⭐️ (@LordBadshot) reported 53 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  zenXV (@zenxv) reported 53 minutes ago

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  gin&pinklemonade (@Woodywudpeck) reported 54 minutes ago

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) reported 54 minutes ago

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  smudgedan (@Smudgedann) reported 56 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Ankit Atri (@ankit_atri_99) reported 58 minutes ago

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  fundamentally its a bargain (@its_fundamental) reported 58 minutes ago

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  Dougparkspropertynest (@network_surrey) reported 58 minutes ago

  @IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!

• 
  Alec Lo (@Alec_Lo) reported 58 minutes ago

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?