IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (50%)
- Website (25%)
- Login (25%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 20 days ago |
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Login | 21 days ago |
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Website | 1 month ago |
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Trading platform | 2 months ago |
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Trading platform | 2 months ago |
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Trading platform | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Mata CRYPTO (@GetChillSnoopy) reported@IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.
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SimplyGreat (@MiaJenkinsonXXx) reported@MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under
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paul Borrowdale (@BorrowdalePaul) reported@ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.
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AnnRaj (@anandhichetlur) reported@IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help
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Andy Gill (@andygill76) reported@DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.
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Mr Downs (@MrD23English) reported@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
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Rosen (@AZMIH_Rosen) reported@englandcricket @IGcom Absolutely school boy error from #HarryBrook
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RightOn (@RightOn10) reported@englandcricket @IGcom High quality act . Class Act through and through
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T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGClientHelp Are you getting the same error?
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Dougparkspropertynest (@network_surrey) reported@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
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Mouse Pillow (@ChazWood5) reported@englandcricket @IGcom Is this the worst England side to ever tour Australia?
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David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
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10xHunter (@10xHunter) reported@IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.
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Trading Floor Audio (@TradeFloorAudio) reported@IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move
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Sach 🌏 (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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Neil Sanderson (@ChinUpChubbly) reported@maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍
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Jumpers for Goalposts (@UKFootie66) reported@englandcricket @IGcom What an awful bowling line up
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Tarjei Thomassen (@technoteee) reported@IGcom Too bad IG are so expensive trading equities 🫤
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?
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Zaraq Afzal (@afzal_zara26257) reported@englandcricket @IGcom An innings of highest quality by Joe Root.
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John Anderton (@AndertonJohn) reported@IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.
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Gaurav Jindal (@gj100596) reported@englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG
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KryptoBeast (@BeastKrypto10x) reportedHad issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom
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TomMcAdamNo5 (@McAdamNo5) reported@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
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Guy Edwards (@Nice_GuyEddie) reported@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
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Kryptogem110x (@kryptogem110x) reported@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
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Victor Cortino (@CortinoVictor) reported@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
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Josh (@Josh56024482) reported@RhysBenjamin @englandcricket @IGcom Popes been bad for ages
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Dr Prakash Nayak (@SRIPRAKASH76) reported@IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u