IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (40%)
• Trading platform (40%)
• Withdrawals (10%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Castleford	Withdrawals	6 days ago
Paris	Login	20 days ago
Brussels	Trading platform	21 days ago
Upminster	Login	24 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 9 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  CarlRambo2025 (@CarlRambo2025) reported 12 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Kryptogem110x (@kryptogem110x) reported 16 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  #TPAE (@TpaeSkinnykat03) reported 19 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Tom Morris (@TomMorris16) reported 20 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  smudgedan (@Smudgedann) reported 24 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  WARDELL (@MrFord_10037) reported 24 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 27 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  Cam (@CamTortola97) reported 27 minutes ago

  @IGClientHelp Issue with platform?

• 
  Watermelõn 🍉 (@wa7ermelon) reported 28 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  CT🪐 (@gercekci_V) reported 29 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  jelt (@InfoJelt) reported 31 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  WhatsaMata8 (@whatsamata8) reported 31 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Trader nomad (@trader_nomad) reported 32 minutes ago

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  Tarjei Thomassen (@technoteee) reported 32 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Amynah (@Amynah_Aziz) reported 40 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  TheSecretTravelAgent (@japers_1984) reported 42 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  Dougparkspropertynest (@network_surrey) reported 43 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Matt (@MattySP500) reported 45 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Penny Share Trader (@Penny_Shares) reported 46 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  smudgedan (@Smudgedann) reported 53 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  justaman (@justamantrading) reported 54 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Jumpers for Goalposts (@UKFootie66) reported 57 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  David O'Brien (@DavidB87425) reported 60 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  fundamentally its a bargain (@its_fundamental) reported 1 hour ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Matt (@MattySP500) reported 1 hour ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Les Norton (@Les_NortonAU) reported 1 hour ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Victor Cortino (@CortinoVictor) reported 1 hour ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  IG Client Help (@IGClientHelp) reported 1 hour ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Bazzer (@baz_trading) reported 1 hour ago

  @ShareSpeculator @IGClientHelp Yeah same error