IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Jul 29, 9:50 PM GMT+5:30	0	0
Jul 29, 10:10 PM GMT+5:30	0	0
Jul 29, 10:30 PM GMT+5:30	0	0
Jul 29, 10:50 PM GMT+5:30	0	0
Jul 29, 11:10 PM GMT+5:30	0	0
Jul 29, 11:30 PM GMT+5:30	0	0
Jul 29, 11:50 PM GMT+5:30	0	0
Jul 30, 12:10 AM GMT+5:30	0	0
Jul 30, 12:30 AM GMT+5:30	0	0
Jul 30, 12:50 AM GMT+5:30	0	0
Jul 30, 1:10 AM GMT+5:30	0	0
Jul 30, 1:30 AM GMT+5:30	0	0
Jul 30, 1:50 AM GMT+5:30	0	0
Jul 30, 2:10 AM GMT+5:30	0	0
Jul 30, 2:30 AM GMT+5:30	0	0
Jul 30, 2:50 AM GMT+5:30	0	0
Jul 30, 3:10 AM GMT+5:30	0	0
Jul 30, 3:30 AM GMT+5:30	0	0
Jul 30, 3:50 AM GMT+5:30	0	0
Jul 30, 4:10 AM GMT+5:30	0	0
Jul 30, 4:30 AM GMT+5:30	0	0
Jul 30, 4:50 AM GMT+5:30	0	0
Jul 30, 5:10 AM GMT+5:30	0	0
Jul 30, 5:30 AM GMT+5:30	0	0
Jul 30, 5:50 AM GMT+5:30	0	0
Jul 30, 6:10 AM GMT+5:30	0	0
Jul 30, 6:30 AM GMT+5:30	0	0
Jul 30, 6:50 AM GMT+5:30	0	0
Jul 30, 7:10 AM GMT+5:30	0	0
Jul 30, 7:30 AM GMT+5:30	0	0
Jul 30, 7:50 AM GMT+5:30	0	0
Jul 30, 8:10 AM GMT+5:30	0	0
Jul 30, 8:30 AM GMT+5:30	0	0
Jul 30, 8:50 AM GMT+5:30	0	0
Jul 30, 9:10 AM GMT+5:30	0	0
Jul 30, 9:30 AM GMT+5:30	0	0
Jul 30, 9:50 AM GMT+5:30	0	0
Jul 30, 10:10 AM GMT+5:30	0	0
Jul 30, 10:30 AM GMT+5:30	0	0
Jul 30, 10:50 AM GMT+5:30	0	0
Jul 30, 11:10 AM GMT+5:30	0	0
Jul 30, 11:30 AM GMT+5:30	0	0
Jul 30, 11:50 AM GMT+5:30	0	0
Jul 30, 12:10 PM GMT+5:30	0	0
Jul 30, 12:30 PM GMT+5:30	0	0
Jul 30, 12:50 PM GMT+5:30	0	0
Jul 30, 1:10 PM GMT+5:30	0	0
Jul 30, 1:30 PM GMT+5:30	0	0
Jul 30, 1:50 PM GMT+5:30	0	0
Jul 30, 2:10 PM GMT+5:30	0	0
Jul 30, 2:30 PM GMT+5:30	0	0
Jul 30, 2:50 PM GMT+5:30	0	0
Jul 30, 3:10 PM GMT+5:30	0	0
Jul 30, 3:30 PM GMT+5:30	0	0
Jul 30, 3:50 PM GMT+5:30	0	0
Jul 30, 4:10 PM GMT+5:30	0	0
Jul 30, 4:30 PM GMT+5:30	0	0
Jul 30, 4:50 PM GMT+5:30	0	0
Jul 30, 5:10 PM GMT+5:30	0	0
Jul 30, 5:30 PM GMT+5:30	0	0
Jul 30, 5:50 PM GMT+5:30	0	0
Jul 30, 6:10 PM GMT+5:30	0	0
Jul 30, 6:30 PM GMT+5:30	0	0
Jul 30, 6:50 PM GMT+5:30	0	0
Jul 30, 7:10 PM GMT+5:30	0	0
Jul 30, 7:30 PM GMT+5:30	0	0
Jul 30, 7:50 PM GMT+5:30	0	0
Jul 30, 8:10 PM GMT+5:30	0	0
Jul 30, 8:30 PM GMT+5:30	0	0
Jul 30, 8:50 PM GMT+5:30	0	0
Jul 30, 9:10 PM GMT+5:30	0	0
Jul 30, 9:30 PM GMT+5:30	0	0
Jul 30, 9:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (64%)
Login (21%)
Withdrawals (7%)
Website (7%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Clichy	Login	1 day ago
Sérignan	Trading platform	7 days ago
Perpignan	Trading platform	7 days ago
Bordeaux	Trading platform	7 days ago
London	Trading platform	1 month ago
Markt Schwaben	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

Macro Joe (@wealthelf) reported 7 seconds ago
@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
Noah Silverman, PhD (@noah_phd) reported 1 minute ago
@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
ShareSpeccy (@ShareSpeculator) reported 2 minutes ago
@Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.
fundamentally its a bargain (@its_fundamental) reported 2 minutes ago
@IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)
AnnRaj (@anandhichetlur) reported 3 minutes ago
@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
KryptoBeast (@BeastKrypto10x) reported 4 minutes ago
Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom
Gurkin (@gurkin192) reported 6 minutes ago
@IGcom Portal not working..... WTF?!
Victor Cortino (@CortinoVictor) reported 9 minutes ago
@englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic
Matt (@MattySP500) reported 12 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Harald Hadrada (@HaraldHadrada2) reported 13 minutes ago
@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
Christine Slimm (@chrissies141) reported 17 minutes ago
@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
Penny Share Trader (@Penny_Shares) reported 19 minutes ago
@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
Girish Menon (@wildlifegiri) reported 20 minutes ago
@englandcricket @IGcom The worst team ever
Jess-No flags because I actually am British (@JessSalop) reported 21 minutes ago
@RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.
QuantumX (@QuantumStateX) reported 22 minutes ago
@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
TheSecretTravelAgent (@japers_1984) reported 23 minutes ago
@IGcom Worst take of the day goes to…..
🅰️ndrew Brahms (@inthe_flowers) reported 23 minutes ago
@CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock
Abs B (@AbsB498343) reported 27 minutes ago
@englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery
IG (@IGcom) reported 28 minutes ago
@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
Bazzer (@baz_trading) reported 28 minutes ago
@ShareSpeculator @IGClientHelp Yeah same error
Dino - GTFC (@DinoGTFC) reported 34 minutes ago
@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
Paul S (@Paul_S1979) reported 34 minutes ago
@IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.
Amynah (@Amynah_Aziz) reported 39 minutes ago
@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
NM1 - (@AimforProfit) reported 41 minutes ago
@IGcom What is going on , trades not showing or closing, and support at a standstill.
Jam4U (@Jam4u_75) reported 49 minutes ago
@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
Heetan J (@Heetan001) reported 53 minutes ago
I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
Ruud Kist (@Ruud_Kist) reported 54 minutes ago
@IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"
LairdElmski (@LairdElmski) reported 57 minutes ago
@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
liam⚽️🏏 (@liam_S126) reported 58 minutes ago
@englandcricket @IGcom Very good after that god awful first game
IG Client Help (@IGClientHelp) reported 59 minutes ago
@Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.