1. Home
  2. ❯
  3. Companies
  4. ❯
  5. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 45% Login (45%)
  • 36% Trading platform (36%)
  • 18% Website (18%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Paris Login 2 days ago
Brussels Trading platform 4 days ago
Upminster Login 6 days ago
Bouzigues Website 27 days ago
Badajoz Trading platform 1 month ago
Ciempozuelos Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

  • Heetan001
    Heetan J (@Heetan001) reported

    @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.

  • liam_S126
    liam⚽️🏏 (@liam_S126) reported

    @englandcricket @IGcom Very good after that god awful first game

  • MrR1chmond
    Mr R (@MrR1chmond) reported

    @IGSquawk @IGcom have you not woken up yet? System down?

  • Nice_GuyEddie
    Guy Edwards (@Nice_GuyEddie) reported

    @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • k4bal4
    K4bala (@k4bal4) reported

    @IGcom does your platform is down? I can not trade

  • gercekci_V
    CT🪐 (@gercekci_V) reported

    @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

  • KhanSahibHu
    KhanSahiba (@KhanSahibHu) reported

    @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

  • DinoGTFC
    Dino - GTFC (@DinoGTFC) reported

    @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

  • InfoJelt
    jelt (@InfoJelt) reported

    @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

  • RichOnMacro
    Rich On Macro (@RichOnMacro) reported

    @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

  • RightOn10
    RightOn (@RightOn10) reported

    @englandcricket @IGcom High quality act . Class Act through and through

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

  • wa7ermelon
    Watermelõn 🍉 (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • BezosRic
    Ric₿ezos (@BezosRic) reported

    @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

  • matt92__
    matt92 (@matt92__) reported

    📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

  • TopTradersADVFN
    Topinfo (@TopTradersADVFN) reported

    @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

  • Factchecker2000
    Reality (@Factchecker2000) reported

    @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • benjamin_hsys
    Benjamin Hernandez 🔥 (@benjamin_hsys) reported

    @IGcom flash crash again huh

  • whitaker_andrew
    Andrew Whitaker (@whitaker_andrew) reported

    @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order