IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	3 days ago
Markt Schwaben	Trading platform	4 days ago
Castleford	Withdrawals	10 days ago
Paris	Login	24 days ago
Brussels	Trading platform	26 days ago
Upminster	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ATHAR (@Atharcrypto) reported 2 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Tarjei Thomassen (@technoteee) reported 3 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  mark (@sociedadboy) reported 6 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Emeka N (@emeka89) reported 7 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Jumpers for Goalposts (@UKFootie66) reported 7 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Mr R (@MrR1chmond) reported 12 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  T Baba (@Boltlightning77) reported 12 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Harald Hadrada (@HaraldHadrada2) reported 15 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  gin&pinklemonade (@Woodywudpeck) reported 17 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  fundamentally its a bargain (@its_fundamental) reported 18 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Matt (@MattySP500) reported 20 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  KryptoBeast (@BeastKrypto10x) reported 23 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Sengoku (@Sengoku21524499) reported 24 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  J.Hick (@Hickbcfc) reported 25 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  scottie (@dingle1964) reported 28 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  PeeKay (@PrasKon) reported 37 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Dougparkspropertynest (@network_surrey) reported 38 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  matt (@clarityenjoyer) reported 39 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Paul S (@Paul_S1979) reported 43 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Matt (@MattySP500) reported 43 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  zenXV (@zenxv) reported 45 minutes ago

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Watermelõn 🍉 (@wa7ermelon) reported 47 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Harald Hadrada (@HaraldHadrada2) reported 49 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  IG (@IGcom) reported 49 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  jelt (@InfoJelt) reported 50 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  TomMcAdamNo5 (@McAdamNo5) reported 50 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  smudgedan (@Smudgedann) reported 56 minutes ago

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 56 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Casino Capital (@CasinoCapital) reported 59 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Matt (@MattySP500) reported 60 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp