IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	13 days ago
Markt Schwaben	Trading platform	14 days ago
Castleford	Withdrawals	20 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark (@sociedadboy) reported 2 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  G. (@LArsenal96) reported 2 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  ATHAR (@Atharcrypto) reported 5 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Andrew Whitaker (@whitaker_andrew) reported 6 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Dino - GTFC (@DinoGTFC) reported 8 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  gin&pinklemonade (@Woodywudpeck) reported 9 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  ShareSpeccy (@ShareSpeculator) reported 12 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Sach 🌏 (@sachsyd) reported 15 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  fundamentally its a bargain (@its_fundamental) reported 18 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Wally ****** (@Wally_Was_Here) reported 20 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  Brooksy (@brooksyruns89) reported 23 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Watermelõn 🍉 (@wa7ermelon) reported 24 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Matt (@MattySP500) reported 25 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Tarjei Thomassen (@technoteee) reported 25 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  IG Client Help (@IGClientHelp) reported 25 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  MattBrookes (@MattBrookes3) reported 26 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  fundamentally its a bargain (@its_fundamental) reported 26 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Harald Hadrada (@HaraldHadrada2) reported 28 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  King (@KK39072403) reported 35 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Gurkin (@gurkin192) reported 36 minutes ago

  @IGcom Portal not working..... WTF?!

• 
  matt (@clarityenjoyer) reported 38 minutes ago

  @englandcricket @IGcom Terrible team

• 
  The Return (@TumbleweedChase) reported 38 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  Malcolm Ace (@Mal_Ace) reported 41 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Penny Share Trader (@Penny_Shares) reported 44 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Humaira A (@BuksNCofy) reported 46 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  smudgedan (@Smudgedann) reported 48 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Kryptogem110x (@kryptogem110x) reported 49 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Matt (@MattySP500) reported 52 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Jess-No flags because I actually am British (@JessSalop) reported 55 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  richard bayliss (@rbaylis256) reported 56 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all