IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (33%)
• Website (11%)
• Withdrawals (6%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Login	2 days ago
Narbonne	Login	2 days ago
Charleville-Mézières	Website	3 days ago
Figeac	Login	3 days ago
Clichy	Login	8 days ago
Sérignan	Trading platform	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IG Client Help (@IGClientHelp) reported 8 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  AnnRaj (@anandhichetlur) reported 8 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  WhatsaMata8 (@whatsamata8) reported 12 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Mouse Pillow (@ChazWood5) reported 12 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  the Wise Fool (@theWiseFool8) reported 14 minutes ago

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  Tom Norman (@plaste) reported 15 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Peroni (@BantheGoldKit) reported 16 minutes ago

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Andrew Whitaker (@whitaker_andrew) reported 16 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Sengoku (@Sengoku21524499) reported 20 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  JJ (@investing256) reported 22 minutes ago

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  gin&pinklemonade (@Woodywudpeck) reported 23 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 27 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Jumpers for Goalposts (@UKFootie66) reported 34 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Wally ****** (@Wally_Was_Here) reported 35 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  dismantle_ (@JJJorange) reported 37 minutes ago

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Brooksy (@brooksyruns89) reported 43 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  jelt (@InfoJelt) reported 45 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Josh (@Josh56024482) reported 45 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Noah Silverman, PhD (@noah_phd) reported 46 minutes ago

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Matt (@MattySP500) reported 46 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Aaron ***** (@AaronCocks86016) reported 46 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Sudhin ps (@Sudhinps15) reported 47 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  #TPAE (@TpaeSkinnykat03) reported 47 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  alexander ellison (@alhellison) reported 48 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Grassroots North Wales (@NWSportDave) reported 48 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  dismantle_ (@JJJorange) reported 49 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  QuantumX (@QuantumStateX) reported 50 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Emeka N (@emeka89) reported 54 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  jack (@johnmar74440222) reported 56 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Guy Edwards (@Nice_GuyEddie) reported 60 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed