IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	2 days ago
Markt Schwaben	Trading platform	3 days ago
Castleford	Withdrawals	9 days ago
Paris	Login	22 days ago
Brussels	Trading platform	24 days ago
Upminster	Login	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paul Borrowdale (@BorrowdalePaul) reported 37 seconds ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  options_222 (@options_222) reported 5 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  gin&pinklemonade (@Woodywudpeck) reported 6 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Sengoku (@Sengoku21524499) reported 6 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Macro Joe (@wealthelf) reported 7 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  smudgedan (@Smudgedann) reported 7 minutes ago

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Ruud Kist (@Ruud_Kist) reported 11 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Mark Thomas (@mtstormus) reported 18 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  CarlRambo2025 (@CarlRambo2025) reported 19 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Tarjei Thomassen (@technoteee) reported 22 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Matt (@MattySP500) reported 23 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Amynah (@Amynah_Aziz) reported 25 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Watermelõn 🍉 (@wa7ermelon) reported 25 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  dismantle_ (@JJJorange) reported 28 minutes ago

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  fundamentally its a bargain (@its_fundamental) reported 28 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  10xHunter (@10xHunter) reported 29 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Zaraq Afzal (@afzal_zara26257) reported 32 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Steven Rowe (@Stevenrowe25) reported 32 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  scottie (@dingle1964) reported 32 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 33 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  IG (@IGcom) reported 33 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  CT🪐 (@gercekci_V) reported 40 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 47 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Ric₿ezos (@BezosRic) reported 48 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Sudhin ps (@Sudhinps15) reported 48 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Heetan J (@Heetan001) reported 50 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  T Baba (@Boltlightning77) reported 52 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  ATHAR (@Atharcrypto) reported 55 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  gin&pinklemonade (@Woodywudpeck) reported 55 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  ShareSpeccy (@ShareSpeculator) reported 59 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?