Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Trading platform (79%)
-
Website (11%)
-
Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Wali Ahmade
(@WaliAhmade4) reported
@cricvizanalyst @benjonescricket @IGcom Help me
-
Andrewdc208
(@andrewdc208) reported
@IGcom - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
-
Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp Therefore, whilst I do maintain my strong suggestion that IG try and improve its online support together with MT4's spreads for those wishing to trade on MT4 instead of IG's online platform, I commend IG's resolution of the issue at hand and fully withdraw my previous complaint.
-
daniel dadi
(@danieldadi_001) reported
@cricvizanalyst @IGcom Please can you support me with with a little financial push to help me trade I have built a working strategy I have tested it for a yr + now and it has been Consistent please I am looking for 500$ but I will accept more if someone be generous enough or less if u be so kind
-
Mark Shares
(@sharkmares) reported
@crowthernrocke1 @IGcom I haven't got anything either despite numerous messages in the weeks and months prior @IGcom have been unbelievably useless even by their own crap customer service standards
-
Mary
(@MarySequera) reported
@IGClientHelp I cannot add funds to my account. Please help.
-
TRADER NEPAL
(@nepalruckus) reported
@kit60992185 I liked IG for a while & they pissed me off by increasing spreads for #DAX40 without any notice or warning. I am looking to move my account and my research continues on where to move. @IGcom. Since it is bad behavior, I do not recommend you use them.
-
Julien iZi-WEB
(@Julien_iZiWEB) reported
@IGcom My orders are all rejected today. How can I get some support?
-
pankaj kumar
(@pankaj9996) reported
@IGClientHelp I am Indian. I want to trade with I global. But due to wrong telephone number showing in your site, I an not opening the same, hence, legal support team address or number may be provided so that a live account may be open, please.
-
Andrewdc208
(@andrewdc208) reported
@IGClientHelp - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
-
gin&pinklemonade
(@Woodywudpeck) reported
@IGcom @IGClientHelp @IGSquawk still no live price on website ac for share dealing #path now #DGI..awful customer service
-
Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp ...I'd like to both suggest improvements in the support service for emerging markets, but also apologize as I definitely overreacted: just a few days later the money was fully in my account, and today (much to my total surprise) actually got a nice written letter...
-
milbshake
(@milbshake) reported
@IGClientHelp Thanks. Also as of today, the platform is lagging on prices (1-2 secs - I have 2 accounts so can verify one from the other) and more imp the positions are out of date - they don't update, needs refresh every time. This happened before last year, can your team please fix asap. thx
-
GIRI FILM MAKING
(@GIRIgangadharan) reported
@IGcom I practice with a demo account CFD AUD/USD pair. With AUD20,000, I buy 30contracts. This morning, as soon as I enter it went down -80AUD(without much market move), and noticed a price difference of 14points from market price to order execution price. Is it high spread?
-
Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp Also worthy mentioning: first time ever that I get a written letter both nice and informative like the one I just got, and also surprised since my deposits at IG were rather minor, nowhere near e.g. my Swiss FX/MCA Account (FINMA regulated but really awful support)...
-
King Nidge
(@KingNidgey) reported
Anyone having problems buying/selling $HYMC right now? @IGClientHelp are telling me there's a power cut at one of the brokers. I don't see anyone else mentioning it so I want to know if its BS.
-
Eddy edster
(@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
-
Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp Well, I'd done that already - and in spite of what had been unsatisfactory support (both by lack of answer to my emails and, as shown in the screenshot, finding myself being suddenly ignored with chat support ending it abruptly before I could even finish typing)...
-
Brad
(@bradleysexton1) reported
@RhysHughes2 @cricvizanalyst @IGcom Won't lie I've not been watching, been working had assumed that it was another flat deck. Just turned it on to see Overton get castled. But, if its moving about you still shouldn't be playing 32% of false shots, you either hunker down or take the fight as it were to the bowler.
-
nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom to win that game because now yet again another pitch to sort west indies and winning the toss and changeing a bower some players and the captain for west indies should of been banned for the slow over rate in the last game england captains have been
-
thomasfitz05
(@thomasfitz05) reported
@cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5
-
PalmOlive
(@Palmolive76) reported
@IGClientHelp Is there an issue with your API? Getting Server problem: status code: 500, reason: Internal Server Error
-
Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
-
氏无名
(@shiwuming5) reported
@FXNewsGroup1 @IGcom The regulatory registered name of MultiBank Group is MEX AUSTRALIA PTY LTD. In China, it has stopped allowing customers to withdraw money for half a year, and has found various reasons to evade it and illegally occupy customer funds for half a year.@multibankgroup
-
mischa
(@mischajaja) reported
@IGcom @advfn 5000 followers. Wtf are you taking credits for
-
eightiesfan
(@Venkman41) reported
@IGClientHelp your ftse100 is currently a whole six points off. Why? Fix it
-
Two Cents
(@OtherTwoCents) reported
@IGClientHelp, @FT @FXFinanceFeeds Just want to voice my frustration with IG on their complete lack of coordinated customer service, support and indifference to issues. You are refusing to close trades with a guaranteed close option via your APIs. This is plain wrong!
-
Dimmypoo (Nadim)
(@NadimHayek3) reported
@IGClientHelp Im locked out of account. Any help please
-
Tim O'Donnell
(@Mang365) reported
@IGClientHelp @IGcom intermittent Brent crude unavailable to trade issue for over a month now. Can anyone from IG let their customers know what’s going on? This is appalling service!!
-
SlimJim
(@slimjim3425) reported
@IGcom tried to open an account and get info on L2 dealer. do you not have support in London anymore as customer service was poor on the telephone. sounded like a foreign call centre?