IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (50%)
- Trading platform (40%)
- Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Login | 8 days ago |
 Brussels
|
Trading platform | 9 days ago |
 Upminster
|
Login | 12 days ago |
|
Bouzigues
|
Website | 1 month ago |
 Badajoz
|
Trading platform | 1 month ago |
|
Ciempozuelos
|
Trading platform | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Casino Capital (@CasinoCapital) reportedThinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)
-
Girish Menon (@wildlifegiri) reported@englandcricket @IGcom The worst team ever
-
IG (@IGcom) reported@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
-
TheSecretTravelAgent (@japers_1984) reported@IGcom Worst take of the day goes to…..
-
gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo
-
fundamentally its a bargain (@its_fundamental) reported@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
-
alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
-
Christine Slimm (@chrissies141) reported@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
-
options_222 (@options_222) reported@IGcom @Polymarket Damn right 😬
-
CT🪐 (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
-
Mr R (@MrR1chmond) reported@IGSquawk @IGcom have you not woken up yet? System down?
-
Casino Capital (@CasinoCapital) reported@chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet
-
fundamentally its a bargain (@its_fundamental) reported@IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
Malcolm Ace (@Mal_Ace) reported@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’
-
richard bayliss (@rbaylis256) reported@IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all
-
G. (@LArsenal96) reported@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
-
Stephen Hampson (@StephenHampson) reported@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
-
Harald Hadrada (@HaraldHadrada2) reported@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
-
Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
-
Rosen (@AZMIH_Rosen) reported@englandcricket @IGcom Absolutely school boy error from #HarryBrook
-
Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
-
Zaraq Afzal (@afzal_zara26257) reported@englandcricket @IGcom An innings of highest quality by Joe Root.
-
gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
-
Foz (@flounders912) reported@IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta
-
ATHAR (@Atharcrypto) reported@IGcom Let’s help your project get the attention it deserves. Work with us—DM me!
-
Gurkin (@gurkin192) reported@IGcom Portal not working..... WTF?!
-
rohitchad18 (@rohitchad18) reported@IGcom , your online portal and app are not loading. Is there a server outage?
-
Geraint Morris ⚡️🔋 (@TheWelshBull) reported@englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down
-
DV8OR (@dv8or1) reported@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.