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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ahsan Irshad
(@Ahsan_Irshad) reported
@IGClientHelp customer service needs significant upgrade, two weeks and I am waiting for resolution of incident#0673923
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Spread Betting & CFD Victim
(@MarginTraderTom) reported
@fletch000007 @IGSquawk @IGClientHelp This was really bad and wasn't even the worst thing they did that year
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Mark Angel
(@MarkAngelv2) reported
@IGcom That won’t be anyone’s worst trade. Profit is a profit. 77% of your users will never know it!
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom don't think this series should not have gone ahead to soon after the t20 world Cup special against Australia but england should of got up to 300 or more in the first game or should not have allowed Australia to chase down the score england did get
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Richa
(@Richalaad) reported
@IGcom I am a day trader, and I cannot access my account. I have been in waiting queue for 11 min no one is answering on your telephonic customer services. 08001953100. My IG Cust Rel Manager MrA also not picking up. I just missed the huge earning opportunity in breakout in FR40
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Acrespi77
(@AntCrespi) reported
@IGcom Is it best to email?. As the problems are still there and worse this morning. You might want to check again.
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Acrespi77
(@AntCrespi) reported
@IGcom How can I DM you.. its not possible on twitter... and your not responding to emails anyway..? That's the problem.
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oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial)
(@oudeis11) reported
Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom what is going on england was on topof the game and James Vincent and Sam was batting nicely and untill that Hazel Wood came back to bowl then it started going wrong and less Australia are cheating and tampering with the ball again because at one stage just 3 down
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0xSahand
(@0xSahand) reported
@IGcom on chat trying to reactivate an old account and I’m being told to open a new one with a new email address… This is utterly pointless and stupid. Please help.
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Stuart Glover
(@Stugloverlives) reported
@IGcom This needs to **** ******** off
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Muhasin T
(@muhasintm) reported
@IGcom Is autotradeautorobot operating in Dubai is subsidiary of IG ? I have to raise a complain about their operation. Their sales executive is looting money from customers by sharing wrong information as well as telling wrong service. There is no work ethics.
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fiveyearwar
(@fiveyearwaruk) reported
@TheSuperpositi1 @IGcom I realise they're obligated to, but at that point just find a better medium to promote your service where it isn't haunted by a message that should deter anyone who reads it. Like selling soup that says 77% of people will die after consuming this.
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom @ig Please fix download trade history - worksheets showing empty data.
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Mycroft
(@GungomusPrime) reported
@IGcom iG your ads are beyond terrible. Really embarrassing
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IGSquawk
(@IGSquawk) reported
@John34182444 @IGcom Can't really see what the issue from that screenshot? (bits cut off). Feel free to shoot me a DM and I'll take a look / get someone to contact you if not obvious.
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Pea Eye
(@PeaEye_UK) reported
@IGcom Wow - I am a customer - this is the worst ad ever. An ad I will never forget.
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Acrespi77
(@AntCrespi) reported
@IGcom Are you having issues with stocks not resetting each day..? Many people experiencing this for a few days now. Example.. #BIDS at 14% on IG which is not today's gain. #ACSO at 19% .. incorrect for today. All my watchlist is affected. Thanks.
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Farran_Rockey
(@Farran_Rockey) reported
@IGcom Good the thieving buggers deserve it. Lobbied government to artificially inflate market with help@to buy schemes
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Acrespi77
(@AntCrespi) reported
@IGcom please can you fix you platform. Numerous stocks reading incorrectly.. not resetting from the previous day. Incredibly frustrating...last few tweets ignored. Please fix.
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?
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Acrespi77
(@AntCrespi) reported
@IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.
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Joshua Mahony
(@JMahony_IG) reported
@MiguelB63826142 @IGcom Can't tell you to buy or sell, but the recent intraday uptrend does raise the possibility of a short term bounce unless swing low support breaks. As mentioned in the piece 👍
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Super Investor 1
(@SuperInvestor11) reported
@AntCrespi @IGcom yes i have got the same problem
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krillin ॐ 🍄
(@LSDinmycoffee) reported
@IrnCrypt im at @IGcom not bad, UI maybe not on par with binance but fees are low, spreads good, customer service excellent
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Muhasin T
(@muhasintm) reported
@IGcom their aim is only fulfill monthly target at any cost. No problem to even cheat customers. I'm with them since May 22. But now I lost trust and its time to move on.
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ProfitLocker
(@profitlocker001) reported
@IGcom Platform not updating from yesterday... technical issue's @IGcom ?
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Apocalyptimist
(@apocalyptimist) reported
@RockyBTrades It's a scam on @IGcom too. Their service often tells me "**** your stop loss" and quadruples the hit limit I set. Dangerous.
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Ale Chiozzi
(@ChiozziAle) reported
@IGcom This advert is BAD.
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Acrespi77
(@AntCrespi) reported
@IGcom @IGcom Are you getting any further with the technical issue's...? Still several stocks that are displaying incorrectly gain / loss today. Not reset from close of market yesterday.