IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (50%)
- Website (25%)
- Login (25%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin
|
Login | 16 days ago |
 Southwark
|
Login | 16 days ago |
|
Radstock
|
Website | 1 month ago |
|
Kendal
|
Trading platform | 1 month ago |
|
Leer
|
Trading platform | 2 months ago |
|
Portsmouth
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Heetan J (@Heetan001) reportedI would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
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Matt (@MattySP500) reported@IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.
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Stephen Hampson (@StephenHampson) reported@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
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J.Hick (@Hickbcfc) reported@englandcricket @IGcom 37 💯 is crazy and he’s not slowing down
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Third Man View (@3rdManView) reported@englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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ATHAR (@Atharcrypto) reported@IGcom Let’s help your project get the attention it deserves. Work with us—DM me!
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John Dow (@jeffalan2112) reported@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Gurkin (@gurkin192) reported@IGcom Portal not working..... WTF?!
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Saul Adom (@SunalotS) reported@OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍
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𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported@englandcricket @IGcom No problem brooky
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KhanSahiba (@KhanSahibHu) reported@englandcricket @IGcom Facing quality bowling with ease and playing sensibly
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James Oxley (@Stock8115) reported@IGcom @amishshah1968 Your support is like a 3rd call centre, not a trading platform.
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Rupert 🇬🇧 (@RGrauholz1871) reported@ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011
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Andrew Whitaker (@whitaker_andrew) reported@RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order
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Ehsan Sharif (@ehsansharif1) reported@englandcricket @RehanAhmed__16 @IGcom 6 bowlers wtf
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CarlRambo2025 (@CarlRambo2025) reported@IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month
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Jumpers for Goalposts (@UKFootie66) reported@englandcricket @IGcom What an awful bowling line up
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James Oxley (@Stock8115) reported@mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.
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Kryptogem110x (@kryptogem110x) reported@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
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K4bala (@k4bal4) reported@IGcom does your platform is down? I can not trade
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A Reasonable Person (@DanielgDan) reported@englandcricket @IGcom Damn that looks innocuous
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Benjamin Hernandez 🔥 (@benjamin_hsys) reported@IGcom flash crash again huh
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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Trading Floor Audio (@TradeFloorAudio) reported@IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move
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G. (@LArsenal96) reported@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
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WARDELL (@MrFord_10037) reported@englandcricket @IGcom So Mark Wood went down for 1 test huh
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The Return (@TumbleweedChase) reported@englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒
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Grassroots North Wales (@NWSportDave) reported@McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks