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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Login (42%)
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Trading platform (37%)
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Website (21%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
| Leer |
Trading platform | |
 Leeds |
Trading platform | |
| Hechingen |
Website | |
| Nortmoor |
Trading platform | |
| Watford |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
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Elite Soldier
(@ESInvesting) reported
@IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES
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Andrew 75
(@Andmk75) reported
@IGcom Really bad customer service: Your phone line gives a dead tone instead of working, status says everything is all OK when in fact platform is down. For one of the biggest players, your platform consistently can't handle volatility.
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jonnywillamson
(@jonnywillamson) reported
@IGClientHelp IG Platform very unreliable - down five times this week alone - search for a better broker I would say.
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Richard Mans
(@RichardMans1) reported
@IGcom IG is down FIX THIS SHITTTTTTTTTT
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Rajan Singh
(@raj1547) reported
@IG_Singapore First fix downtime durung critical hours..#ig @IGcom
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Ivor Kovic
(@ivorkovic) reported
@IGcom App is down, web is down. Terrible. I have zero control over my stocks/money at the moment. Even more terrifying to see now that others have been reporting this for days. You need to fix this NOW.
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Rahul Nayar
(@Rolly_88) reported
@IGcom No surprise, would have gone long that IG was going to be down at 2.30.. always the retailer client suffer.. #joke
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Mimi Fontaine
(@mimifontaine) reported
@IGClientHelp Down once again. Can't see my positions. Can't trade. Can't even see my watchlist.
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Alex
(@thewinelake) reported
@IGClientHelp Do we think this might be a DDoS rather than bad platform design?
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Steeve S
(@steeve_inv) reported
@milbshake @IGClientHelp and again today at market open... still ongoing issue
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PJ
(@JPJAUST) reported
@IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable
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monir
(@udmon74) reported
@IGClientHelp what’s going on can’t log on? Rubbish service you guys are providing. Not taking calls either.. very poor.
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Dave Dempsey
(@djdavedempsey) reported
@IGClientHelp This is the 3rd day on the run there has been issues. Sort this out @IGcom
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dan brooksbank
(@dan_brooksbank) reported
@IGClientHelp, I see no tweets in your feed about todays shambles. Still down
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Jason Nicholls
(@jas251068) reported
@IGClientHelp No issues are sorted out you usless bunch of clowns
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is not working and customer service cuts me off! Can someone please respond????
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Sami Mansour
(@S_Dezigns) reported
@IGClientHelp @milbshake @IGClientHelp That is not right. Your system is still down and we can't log into our accounts.
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AIM Raider
(@aimraider) reported
@IGClientHelp broken again 🤯
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades
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WillH
(@Smildone56) reported
@IGClientHelp Hi, your server is struggling now for the 3rd day in a row at the US open. I haven’t been able to get into my SB or ISA account with you for 30 minutes. What are you doing to resolved those?
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PITT
(@PITT21156447) reported
@IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.
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Luke Foster
(@lukemfoster) reported
@IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.
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MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful
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Richard J Farrell
(@cttricky) reported
@IGClientHelp Hi guys, more issues today, I just got logged out and can't log in again, same as Wednesday afternoon....
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Notgoodatthissharestuff
(@Notgoodatthiss1) reported
@IGClientHelp Is there an issue with your website this afternoon?
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is down, I am unable to trade at all. Your customer service cuts me off. What is going on?
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DietCoke7
(@L4V1124610) reported
@IGClientHelp terrible Sort out the access to the platform!!
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bagman
(@bagm4n) reported
@IGClientHelp you are ******* me in the *** with your outage, just so you know.
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Jason Nicholls
(@jas251068) reported
@IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.