IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 11/21/2025 21:30

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (83%)

    Trading platform (83%)

  2. Website (11%)

    Website (11%)

  3. Login (6%)

    Login (6%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
GermanyLeer Login
Map Full Outage Map

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • carpediem084 Let's talk (@carpediem084) reported

    @IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

  • Rathean2 Rathean (@Rathean2) reported

    @InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

  • rich29uk Mark Gray (@rich29uk) reported

    @englandcricket @KNCBcricket @IGcom What's the point bowling first? You'll bowl them out for 250 and then chase it down with 10 overs to spare. The fans wanted to see another run at 500.

  • ScalperVol Bob Reeves (@ScalperVol) reported

    @IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.

  • larryronaldpar1 The Wolf (@larryronaldpar1) reported

    @IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻

  • shaunie233 shaun.russell (@shaunie233) reported

    @IGcom Down to crisis point thats where

  • Bankbeats Sam Bank (@Bankbeats) reported

    @IGcom every time i call your customer support number - any option it disconnect. Could someone call me?

  • truant2tb Tb (@truant2tb) reported

    @IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot

  • DonaldPond6 Donald Pond (@DonaldPond6) reported

    @cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.

  • bilhas86 bilhas (@bilhas86) reported

    @IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

  • markwoodward markwoodward (@markwoodward) reported

    @IGClientHelp is the site down?

  • larryronaldpar1 The Wolf (@larryronaldpar1) reported

    @IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻

  • x2da4 x2da4 (@x2da4) reported

    @Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

  • uddeshya_95 Uddeshya Singh Tomar 🇮🇳 (@uddeshya_95) reported

    @englandcricket @root66 @IGcom This is what happens when you play less but quality cricket. BCCI should focus more on test cricket and let ipl be the only platform for Indian T20 cricket.

  • cp1889 cp (@cp1889) reported

    @DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.

  • bkhaira Bobby Khaira (@bkhaira) reported

    @IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

  • Ed1Mil Ed1Mil (@Ed1Mil) reported

    @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

  • peterhorsman3 peter out. (@peterhorsman3) reported

    @IGcom Are you able to fix card deposit issues. Ig suck.

  • NickyB_london _Nick (@NickyB_london) reported

    @IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue

  • BaileyBabi Babi Bailey (@BaileyBabi) reported

    @IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?

  • Palmolive76 PalmOlive (@Palmolive76) reported

    @IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?

  • AmgelFox castor pineda (@AmgelFox) reported

    @IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far

  • cp1889 cp (@cp1889) reported

    @DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).

  • foxy_vince Vince Silva (@foxy_vince) reported

    @IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.

  • kev123703 Mr K.A.A (@kev123703) reported

    @IGcom Yes is the worst performer

  • nrossett Nick Rossetto (@nrossett) reported

    @IGcom Hi guys LogIn problems at all?

  • walshib98 Ian Walsh (@walshib98) reported

    @IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........

  • Fiddlestickzmu1 Fiddlestickzmuzik (@Fiddlestickzmu1) reported

    @englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?

  • izazoriginal Izazul Aftab (@izazoriginal) reported

    @englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down