Is IG down?

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

1. 

   Trading platform (78%)

2. 

   Website (11%)

3. 

   Login (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Hannover	Trading platform	3 days ago
Stade	Trading platform	4 days ago
Leer	Trading platform	4 days ago
Berlin	Website	4 days ago
Leer	Login	15 days ago
Leer	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• AndY B (@Bowen85AI) reported 2 minutes ago

  @IGcom @wallstreetbets_ @chamath #amcstock #AMCtothemoon. locked out of AMC trades with god knows how many other people. could not buy or sell. need support.

• Claudiu Hoban (@ClaudioHoban) reported 4 minutes ago

  @IGClientHelp Only opened trading again when it went down “coincidently”. What you did was illegal and you will be facing lawsuits. I have gathered evidence and screenshots of everything that happened yesterday and today.

• Paul (@pjensh91) reported 6 minutes ago

  @GerberKawasaki No problem buying on @IGClientHelp igmarkets either

• Ricardo (@r51lva) reported 8 minutes ago

  @IGClientHelp platform not working again I can exit positions

• iz (@iramahmed79) reported 10 minutes ago

  @IGClientHelp what is wrong with your app? I tried selling my @AMCTheatres stock when it was up and it didn’t let me and now the stock keeps crashing and causing errors every time I’ve tried to sell. I’ve called you three times each time on hold for 30mins and then cut of

• schofield_t (@schofieldt2) reported 11 minutes ago

  @IGClientHelp Platform down again

• Dominic hawkes (@domhawkes) reported 13 minutes ago

  @IGTV @IGcom @JeremyNaylor_IG All brokers are having issues today for some reason 🤨🤨🤨

• aussieg (@aussieg7) reported 19 minutes ago

  @IGClientHelp Your customer service line is disconnected. Not a good look. I get you are overwhelmed with complaints but you guys need to fix this asap. The platform crashed multiple times last night costing people money.

• milbshake (@milbshake) reported 21 minutes ago

  @IGClientHelp Make this the 6th time in last 9 mths..... Down twice in 24hrs and still no response from IG as to why the platform keeps crashing ! The reason is simple. Because they know what the issue is but dont want to spend the money to fix it.

• Jason Nicholls (@jas251068) reported 21 minutes ago

  @IGClientHelp Can’t see live positions on chart now , shambles of a service.

• The Hopeless Trader (@HopelessTrader1) reported 21 minutes ago

  @IGcom Don’t go down the route of Robinhood. Stop pausing trading. Halting the buying of a trade and only letting them sell is pure market manipulation and you only have to look at what’s happening with Robinhood, I’ll be surprised if the two co-founders don’t go to prison

• Richard (@RichofYorks) reported 23 minutes ago

  Bloody IG site is down AGAIN. Sort it out @IGClientHelp it’s becoming an unlikely coincidence. Maybe dump the site access at a quiet time.

• Thomas Winston (@ThomasW95228819) reported 24 minutes ago

  @IGSquawk @IGClientHelp Lost a lot of money just now because of this shitty trading platform. Platform access problem 2 times in a week. Cant even place a bet now. ??? Seriously ??? No one answering the phone. ONLY 75% people lose money ? ......

• gin&tonic (@Woodysue) reported 24 minutes ago

  @SGStanners @IGSquawk @IGClientHelp Yes but so worrying if it was a down day .& your margins get close.

• wwwsahiphopcoza (@wwwsahiphopcoza) reported 29 minutes ago

  @IGcom @IGClientHelp **** you guys! Why you halted $SNDL ? That **** is illegal!

• Weasel IPA (@WeaselIPA) reported 30 minutes ago

  @IGClientHelp down again.

• Tommy Rot (@TommyRot10) reported 32 minutes ago

  @IGClientHelp Are these issues now over? Your contact us number tells callers to go away unless they want to trade. I believe the IG trading platform is miscalculating the value of my holdings. It's significantly below the figure I reach when I calculate it. No phone support, so can you help?

• Ricardo (@r51lva) reported 33 minutes ago

  @IGClientHelp platform not working again and i can't exit positions

• K3 (@k3books) reported 38 minutes ago

  @IGClientHelp that was yesterday ..service came back on today my app is down no service second day in a row.. can't buy or sell.. #Gold going up

• Thomas Winston (@ThomasW95228819) reported 38 minutes ago

  @IGClientHelp Maybe, I have been waiting on the phone for 30 mins now..... I will send email anyway... Lost a lot of money just now because of this shitty trading platform, platform access problem 2 times in a week. Cant even place a bet now. No one answering the phone.

• milbshake (@milbshake) reported 41 minutes ago

  @IGClientHelp Make this the 6th time in last 9 mths..... Down twice in 24hrs and still no response from IG as to why the platform keeps crashing ! The reason is simple. Because they know what the issue is but dont want to spend the money to fix it. Do you even care ???

• kek (@barloJarlo) reported 43 minutes ago

  @IGClientHelp You seem to be having platform issues again. Can you confirm this will be fixed soon? I am trying to login but cannot get pas the /wtp/ page. Looking at the console your end is returning HTTP 500 (Internal server error). This is 2 days in a row now..

• Mayur (@MAYURKOTECHA1) reported 45 minutes ago

  @IGClientHelp @IGcom Logging in is very hit and miss. Platform is erratic and unstable. Any reason for this?

• Ady Thompson (@adythompson) reported 46 minutes ago

  @IGcom Shame we couldn't trade AMC at certain times over the last 24 hours, no issues when the priced dropped though 🤔

• paulchapman (@paulchapman) reported 46 minutes ago

  @IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone

• TT (@mt67_) reported 48 minutes ago

  @IGTV @IGcom @JeremyNaylor_IG Garbage platform. Down 2 days in a row at market open💩

• Richard Eastwood (@pistachiorich) reported 49 minutes ago

  @IGClientHelp Anyone know of a UK platform that wasn’t down today. I tried to exit my position with IG but no such luck. I could exit when it dropped though. I’ve heard @CityIndex was fine? @AJBellYouInvest how did you fare. Will IG honour my exit?

• Andrea34 (@Andrea334506911) reported 51 minutes ago

  @Woodysue @IGSquawk @IGClientHelp Yes, it is... though IG won't worry about that, they have shown me a very low level of customer service 😢

• Southern Trader (@SouthernTrader4) reported 55 minutes ago

  @blacgold76 @IGClientHelp Yep . Last two days kept shutting down around 2 pm when it was extremely volatile in markets . Not good enough

• milbshake (@milbshake) reported 56 minutes ago

  @IGClientHelp 2nd time in 24hrs your platform is down. Is this going to happen every day now ? Why are you unable to give us any info on the issue ?