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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Login (18%)
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Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Patil
(@anandpatil69) reported
@IGClientHelp your platform is down. Can't login to app or website. Nobody answering the phone!! What's going on?
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driveJohnson’s
(@driveJohnsons) reported
@IGcom Please note if you want to log into you account during volatile trading periods you can’t. Your money could go up or down and you are helpless because IG do f*#k all about it!
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luxmanage
(@luxmanage1) reported
@IGcom @IGcom So what if there is volatility in GameStop and AMC you won’t let us trade it so why post about it. Now give me access to my account. Please put the plug back in the server please. We are covering our margin why don’t you do the same. Get your heads screwed back on!
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Travis Wilson
(@travisawilson) reported
@IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.
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John
(@John96296033) reported
@CurtisLoew15 @IGcom Because it goona squeeze later, in case every investor pump out the money. Shutting platform down for just in case .
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Hilldog FX
(@hilldogFX) reported
@IGcom There have been some minor problems with the platform before but this is bad. . . real bad.
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Fargo Invests
(@fargo_invests) reported
So ******* frustrating @IGcom **** you and your **** ******* platform. Unable to open or close positions!!
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MrCrispTrader 🙂
(@CrispTrader) reported
@wheeliedealer Would help if their platform wasn't down yet AGAIN... luckily no positions on, but it is poor beyond belief. @IGClientHelp @IGSquawk sort it out
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Colonel Mustard
(@ILMTrad) reported
@IGClientHelp is the system currently down?
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maneco64
(@maneco1964) reported
@IGcom Just liquidated all my positions with @igcom as I have lost confidence in a broker that blocks accounts when the stock market is down 0.5%. Can you imagine when it really gets volatile. Leave the sinking ship while you can!
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Martin Francis. 💙
(@lordbroxbourne) reported
@IGcom @IGClientHelp FOR THE 4TH DAY RUNNING ME & OTHERS ARE HAVING TROUBLE LOGGING IN WTAF? unacceptable service. #IGINDEX
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ApprovedDoctor
(@ApprovedDoctor) reported
@IGClientHelp awful!!
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Fuji-san
(@stocknewbie13) reported
@IGClientHelp i cannot close my trade due to a server issue and i cannot login, what the hell is going on?!?!
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David Dolheguy
(@DavidDolheguy) reported
@IGClientHelp why is your platform alway down this week... so many outages.. seriously this isnt good enough
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Jack Maxson
(@RealJackMaxson) reported
@IGcom FIX YOUR WEBSITE I HAVE MONEY ON THE LINE!
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Akash Lagad
(@akashlagad90) reported
@IGcom You dont offer ability to even let people login for the last 3 days!!!!!!
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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Ali
(@UmairAl99630979) reported
@IGcom Online platform and the App is not working: No response via: Online Chat Phone Twitter Really!!!! I am losing money here!!!
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cranage
(@cranage91608618) reported
@IGcom Ig is one of the worst platforms once their is increase volatility their platform is down it has been down from 2:30 pm till 3:30 and counting .. and no one replies to calls and if they do you got some one rude and despicable.👎
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Martin McLaughlin
(@martinmcln) reported
@IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?
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Baron Investments
(@baroninvestment) reported
IG index totally down again - not good enough from them of late @IGSquawk @IGClientHelp
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Randy Murry
(@rm_murry) reported
@IGClientHelp @milbshake It's quite pathetic really, a company that makes 649.2m quid in revenues in 2020 and has a login failure three days in a row ... mind you they operate at least a 50% net margin business so not easy to free cash to invest...
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Unwashed Mass
(@jme_rbt) reported
@IGcom The worst platform
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Simon laight
(@si_laight) reported
@IGcom @IGClientHelp More log in issues? when will these be resolved?
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Trade the future...
(@dlefcoe) reported
@IGcom Please advise if the platform is working. Appears to be down for physical share dealing.
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tim
(@timmymagic85) reported
@IGClientHelp I can log in but not access my workspace or make any trades. Please give more updates.. your status page is not correct. You'll get a huge number of down votes on social soon... #ig #terribleexperience
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp what is happening with your servers. You are in big trouble!
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SniperTrading
(@Hillz_B) reported
@IGcom FIX your platform please 3 days on roll of crashing is unaceptable
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Greg Neal
(@C0nfu5) reported
@milbshake @IGClientHelp @IGClientHelp Still not working! They are up to ***** tricks, same thing happened in the US yesterday
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C
(@1csscotland) reported
@IGcom any chance you could just pay for more server space so I could , oh I don’t know , actually trade online on my online trading platform when it’s actually a good time to be trading ? Been down for days , just sort it please.