IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (55%)
- Login (27%)
- Withdrawals (9%)
- Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
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Trading platform | 9 days ago |
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Trading platform | 10 days ago |
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Withdrawals | 16 days ago |
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Login | 30 days ago |
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Trading platform | 1 month ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Mata CRYPTO (@GetChillSnoopy) reported@IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.
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Harald Hadrada (@HaraldHadrada2) reported@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
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King (@KK39072403) reported@maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38
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D.B.A. Galbraith (@DeeBeeEyyGee) reported@CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route
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IG Client Help (@IGClientHelp) reported@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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Fordy-PUFC (@MrFord89) reported@imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful
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ShareSpeccy (@ShareSpeculator) reported@Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.
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David O'Brien (@DavidB87425) reported@RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.
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Geraint Morris ⚡️🔋 (@TheWelshBull) reported@englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down
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Abs B (@AbsB498343) reported@englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery
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TheSecretTravelAgent (@japers_1984) reported@IGcom Worst take of the day goes to…..
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Malcolm Ace (@Mal_Ace) reported@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’
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TomMcAdamNo5 (@McAdamNo5) reported@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
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Mouse Pillow (@ChazWood5) reported@englandcricket @IGcom Is this the worst England side to ever tour Australia?
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LairdElmski (@LairdElmski) reported@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Matt (@MattySP500) reported@IGClientHelp mobile login on iphone not working ?
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Third Man View (@3rdManView) reported@englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView
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DV8OR (@dv8or1) reported@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.
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Grassroots North Wales (@NWSportDave) reported@McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks
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#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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fundamentally its a bargain (@its_fundamental) reported@IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)
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Girish Menon (@wildlifegiri) reported@englandcricket @IGcom The worst team ever
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matt92 (@matt92__) reported📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp
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AnnRaj (@anandhichetlur) reported@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
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Tarjei Thomassen (@technoteee) reported@IGcom Too bad IG are so expensive trading equities 🫤
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Christine Slimm (@chrissies141) reported@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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Dino - GTFC (@DinoGTFC) reported@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in