IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	24 days ago
Southwark	Login	25 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Reasonable Person (@DanielgDan) reported 0 seconds ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Matt (@MattySP500) reported 13 seconds ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  IG (@IGcom) reported 2 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  Martha (@Martha_aka_eve) reported 3 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  KhanSahiba (@KhanSahibHu) reported 6 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 6 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Harald Hadrada (@HaraldHadrada2) reported 16 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  mark (@sociedadboy) reported 18 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  King (@KK39072403) reported 18 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Mark Thomas (@mtstormus) reported 21 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  J.Hick (@Hickbcfc) reported 21 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  bobfromthebell (@bobfromthebell) reported 22 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Mercedes Alfon (@Mers98) reported 26 minutes ago

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  Brooksy (@brooksyruns89) reported 28 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  QuantumX (@QuantumStateX) reported 31 minutes ago

  @IGcom Customer Service Down

• 
  IG Client Help (@IGClientHelp) reported 34 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Matt (@MattySP500) reported 39 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  ATHAR (@Atharcrypto) reported 41 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Ric₿ezos (@BezosRic) reported 43 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  CarlRambo2025 (@CarlRambo2025) reported 43 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 43 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Gaurav Jindal (@gj100596) reported 44 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Jumpers for Goalposts (@UKFootie66) reported 46 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  ShareSpeccy (@ShareSpeculator) reported 47 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Andrewdc208 (@andrewdc208) reported 47 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Casino Capital (@CasinoCapital) reported 48 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Matt (@MattySP500) reported 51 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Heetan J (@Heetan001) reported 52 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  #TPAE (@TpaeSkinnykat03) reported 54 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Tarjei Thomassen (@technoteee) reported 60 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤