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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 12/10/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (75%)

    Trading platform (75%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

Live Outage Map

The most recent IG outage reports came from the following cities:

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City Problem Type Report Time
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLe11767290 Chris Lee (@ChrisLe11767290) reported

    @englandcricket @IGcom 1 down already then

  • makemoneycfa DeepFuckingValue (@makemoneycfa) reported

    @IGcom @sunchartist Down but not dead…yet

  • telx100 telx100 (@telx100) reported

    @IGcom @AngelineOng META doesn’t work, it’s a poor product on facebook, I’ve experienced far too many crashes to approve this update other media companies should avoid using META like the Plague, I will leave if they can’t fix this problem!

  • guydej1 Guy de Jonquières (@guydej1) reported

    @IGcom @ChrisB_IG Link is broken.

  • Dennis_G6YBC Dennis_G6YBC 🇬🇧🇺🇸🇺🇦 (@Dennis_G6YBC) reported

    @MTDomain @IGcom @JMahony_IG But the next issue is, Section 106 money is not spent on infrastructure like schools, roads doctors etc. we now have schools with 100 places but 175 wanting a place. Nearest school 1.5K away but they have same issues. And it’ll get bigger with more houses but no infrastructure.

  • John197210 John Pearce (@John197210) reported

    @AIM_7_8 @englandcricket @IGcom That does trouble Stokes/McCullum. They're more interested in the wickets column!

  • shaunie233 shaun.russell (@shaunie233) reported

    @IGcom Thk **** thought it was going to be hugh grant

  • Smudgedann smudgedan (@Smudgedann) reported

    Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst

  • Spl1831 Spl183 (@Spl1831) reported

    @IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?

  • Think_London Driver/Sleeper (@Think_London) reported

    @Russmcfly @IGcom So do you see year in year increases like this every year? I bet you're one of those that support our warmongering in Ukraine and will happily accept this stupid price rise

  • TotalValverde15 ₱rxteek (@TotalValverde15) reported

    @englandcricket @IGcom Bc wtf is this timing

  • Devan312 Devan Patel (@Devan312) reported

    @IGcom I have been struggling to get my funds from my account, I got a automated email saying I need to verify my account, I am happy to send my documents to a safe email address but no-one even replies from your emails so hesitant to send my documents at the moment, please help

  • Z_brierley Zach Brierley (@Z_brierley) reported

    @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

  • joe31756 joe ele (@joe31756) reported

    @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

  • Stock8115 James Oxley (@Stock8115) reported

    @IGcom @amishshah1968 Your support is like a 3rd call centre, not a trading platform.

  • jackbyrne91 Jack (@jackbyrne91) reported

    @englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.

  • bot137372828961 Sir Nah then 🙂 (@bot137372828961) reported

    @steeve_inv @N3PR4 @IGcom Whatever it is, wild spreads at the pre-market open etc.., why would the M1 candle change afterwards? There's no plausible reason for that? It happens regularly so not a one-off glitch.

  • boothysl91 Steven Booth (@boothysl91) reported

    @englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk

  • LaugingAtPessi2 LaughingAtPessi (@LaugingAtPessi2) reported

    @englandcricket @IGcom Mount chelsea worst player

  • TradeFloorAudio Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • lennon909uk richard (@lennon909uk) reported

    @englandcricket @IGcom How the heck is Zack still keeping his place. I get that he might once in a blue moon help win a game but with his constant low scores & ball dropping he’s more likely to cost us a win.

  • joe31756 joe ele (@joe31756) reported

    @IGcom @ChrisB_IG The problem the market is down not because the banks problem but because the manipulation because this week is options expiry monthly and quarterly for shares and indexes .

  • AkhileshwerTiw5 Akhileshwer Tiwari (@AkhileshwerTiw5) reported

    @WVenketas @IGcom @DailyFXTeam What will be effect of increase or decrease on gold. And what is previously and predicted. Please help man, I got some money stuck. Thanks

  • stuuk1 SJ (@stuuk1) reported

    @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

  • AndertonJohn John Anderton (@AndertonJohn) reported

    @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

  • TakeMeTo2112 Freewill (@TakeMeTo2112) reported

    @MrJules_ @IGcom Same here. Maybe down for maintenance?

  • ehsansharif1 Ehsan Sharif (@ehsansharif1) reported

    @englandcricket @RehanAhmed__16 @IGcom 6 bowlers wtf

  • Mogbebor1 Baby_Trader (@Mogbebor1) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • 57timj Tim James (@57timj) reported

    @IGcom Surely private health will be a growth area for the future in the UK, with this government determined to completely break the NHS and Labour promising not to fix the NHS, but to work with private providers! (I won’t be charging for stating the obvious)

  • ayTrader Steve (@ayTrader) reported

    @IGcom @JeremyNaylor_IG Hope it gonna collapse. Too high and bad quality.... they print too much fake money