IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (50%)
• Trading platform (40%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	13 days ago
Brussels	Trading platform	15 days ago
Upminster	Login	18 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	1 month ago
Ciempozuelos	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kryptogem110x (@kryptogem110x) reported 4 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Josh (@Josh56024482) reported 4 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  matt92 (@matt92__) reported 7 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Grassroots North Wales (@NWSportDave) reported 7 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Neil Sanderson (@ChinUpChubbly) reported 7 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Rosen (@AZMIH_Rosen) reported 8 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Heetan J (@Heetan001) reported 8 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Tarjei Thomassen (@technoteee) reported 8 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Casino Capital (@CasinoCapital) reported 20 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  andy mufc (@AndrewFearn95) reported 22 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Guy Edwards (@Nice_GuyEddie) reported 26 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Andy Gill (@andygill76) reported 29 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Abs B (@AbsB498343) reported 34 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  smudgedan (@Smudgedann) reported 34 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  AnnRaj (@anandhichetlur) reported 36 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Mr•K (@Mr_K2015) reported 38 minutes ago

  @IGcom Can’t login to my account?

• 
  KryptoBeast (@BeastKrypto10x) reported 39 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  CarlRambo2025 (@CarlRambo2025) reported 41 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Tony S (@scotty648) reported 42 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Singh V.R. (@Singhcricguy) reported 43 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  dismantle_ (@JJJorange) reported 47 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Zaraq Afzal (@afzal_zara26257) reported 48 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  IG (@IGcom) reported 48 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  rohitchad18 (@rohitchad18) reported 51 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  dismantle_ (@JJJorange) reported 51 minutes ago

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  bobfromthebell (@bobfromthebell) reported 54 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  WhatsaMata8 (@whatsamata8) reported 58 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Christine Slimm (@chrissies141) reported 58 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  smudgedan (@Smudgedann) reported 1 hour ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  ATHAR (@Atharcrypto) reported 1 hour ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!