IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 01/01/2026 20:40

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (69%)

    Trading platform (69%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • JBClarke95 Josh Clarke (@JBClarke95) reported

    @ollieshrews @NFLUK @IGcom ******* right off that!

  • DevLinbo L. Zhang (@DevLinbo) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!

  • Hoggy01 Callum Anthony Hogg (@Hoggy01) reported from Eltham, England

    @IGClientHelp @eddy_tedster There are still issues with this. Any update please?

  • JM_Magick JM (@JM_Magick) reported

    @NFLUK @DangeRussWilson @IGcom Fix game pass please?

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl

  • samtmorg Sam Morgan (@samtmorg) reported

    @NFLUK @DangeRussWilson @IGcom Y’all aware Game Pass is down?

  • kaspersenInvest Morten (@kaspersenInvest) reported

    @Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !

  • InvestCapitalUK Invest Capital (@InvestCapitalUK) reported

    @IGcom mobile platform is down?

  • alexdoesporn alex (@alexdoesporn) reported

    @NFLUK @DangeRussWilson @IGcom fix game pass

  • IISkyFoxII Frank Widrig (@IISkyFoxII) reported

    @IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks

  • Julia19619375 Julia (@Julia19619375) reported

    @IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!

  • murkistan The Peoples Republic of Murkistan (@murkistan) reported

    @IGcom Anyone who says times my money by 20 is too stupid to give financial advice

  • johncbrannen john316 (@johncbrannen) reported

    @NFLUK @DangeRussWilson @IGcom Fix gamepass?

  • JeffvShepherd Jeff Shepherd (@JeffvShepherd) reported

    @IGcom @AxelR_IG @Woodywudpeck This might be of help to you

  • Ashikovski Club x Cardinals (@Ashikovski) reported

    @NFLUK @DangeRussWilson @IGcom Fix Gamepass

  • greenroomtrade Greenroom78 (@greenroomtrade) reported

    Is anyone else having problems with @IGcom live prices? Mine are working on my phone but not Chrome or Firefox

  • jaxxkf Jack HURTSZN 🇬🇧 (@jaxxkf) reported

    @NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @NFLUK @DangeRussWilson @IGcom Fancy calling someone and telling them game pass is down in the uk? Might be more useful than posting yet another pic of him?

  • GBIFST British Institute for Friedman-Sowell Thought (@GBIFST) reported

    @NFLUK @DangeRussWilson @IGcom Not cool at charge £150 for a gamepass that's down

  • fxcryptostocks Quoc C. Nguyen MBA (@fxcryptostocks) reported

    @JMahony_IG @IGcom problem is that the USD is heaven when there are uncertainties

  • Julia19619375 Julia (@Julia19619375) reported

    @IGClientHelp Finally your live chat is working and I'm told you are experiencing internal IT issues yet your status page says all is operational. I'm also told to check tomorrow to see if it's working again. That is not good enough. I pay a monthly fee for ProRealTime.

  • BaloghMTamas Tamás Balogh (@BaloghMTamas) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!!!!

  • GSymondson glen symondson (@GSymondson) reported

    @IGClientHelp is the app not working again? Keeps locking me out even though I've reset password?

  • _PixelDaddy Michael Shepherd 🇺🇦🌳🕹️🎬🌱🔊🌶️🏈⚾ (@_PixelDaddy) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS! FFS

  • JustinFeelsGood Justinfeelsgood (@JustinFeelsGood) reported

    @NFLUK @DangeRussWilson @IGcom FIX ******* GAME PASS

  • paulwham500 PA Ulysees (@paulwham500) reported

    @ArrGeeHaych @IGcom These idiots are regulated by the FCA but despite making a complaint they refuse to acknowledge or log as a complaint-I’m due a callback from FCA to discuss

  • Noalgos Zed (@Noalgos) reported

    @JMahony_IG @IGcom gold down with USD weak and Treasuries strong??? Gimme a break, the dumbest asset ever

  • Julia19619375 Julia (@Julia19619375) reported

    @IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!

  • VolkanTopalli 𝕍𝕠𝕝𝕜𝕒𝕟 𝕋𝕠𝕡𝕒𝕝𝕝𝕚 (@VolkanTopalli) reported

    @NFLUK @DangeRussWilson @IGcom THANKS FOR THE UPDATE AS NONE OF US CAN SEE THE GAME BECAUSE YOUR GAMEPASS PLATFORM IS NOT COMING UP CLUTCH. IT'S DOWN. FIX IT. #NFLGamePassFAIL

  • HarveyLowe15 Harvey Lowe (@HarveyLowe15) reported

    @NFLUK @DangeRussWilson @IGcom Fix game pass