1. Home
  2. Companies
  3. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Login (50%)
  • 40% Trading platform (40%)
  • 10% Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Paris Login 9 days ago
Brussels Trading platform 11 days ago
Upminster Login 13 days ago
Bouzigues Website 1 month ago
Badajoz Trading platform 1 month ago
Ciempozuelos Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • Heetan001
    Heetan J (@Heetan001) reported

    I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

  • MrFord_10037
    WARDELL (@MrFord_10037) reported

    @englandcricket @IGcom So Mark Wood went down for 1 test huh

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • nasteegee
    Tan Eriogerg (@nasteegee) reported

    @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

  • japers_1984
    TheSecretTravelAgent (@japers_1984) reported

    @IGcom Worst take of the day goes to…..

  • bobfromthebell
    bobfromthebell (@bobfromthebell) reported

    @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

  • BuksNCofy
    Humaira A (@BuksNCofy) reported

    @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

  • inthe_flowers
    🅰️ndrew Brahms (@inthe_flowers) reported

    @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • DavidB87425
    David O'Brien (@DavidB87425) reported

    @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • Boltlightning77
    T Baba (@Boltlightning77) reported

    @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

  • zenxv
    zenXV (@zenxv) reported

    @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

  • terryrus99
    Terry and a turtle (@terryrus99) reported

    @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom No problem brooky

  • Heetan001
    Heetan J (@Heetan001) reported

    @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

  • justamantrading
    justaman (@justamantrading) reported

    @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

  • UKFootie66
    Jumpers for Goalposts (@UKFootie66) reported

    @englandcricket @IGcom What an awful bowling line up

  • sachsyd
    Sach 🌏 (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • DinoGTFC
    Dino - GTFC (@DinoGTFC) reported

    @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

  • LairdElmski
    LairdElmski (@LairdElmski) reported

    @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

  • MattySP500
    Matt (@MattySP500) reported

    @IGClientHelp mobile login on iphone not working ?

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

  • Nickpurn300
    Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • LordBadshot
    Rob ⭐⭐️ (@LordBadshot) reported

    @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.