Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Login (67%)
-
Trading platform (22%)
-
Website (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Düsseldorf |
Trading platform | |
| Saarbrücken |
Login | |
| Leipzig |
Website | |
 Osasco |
Login | |
 Vienna |
Trading platform | |
 Cuernavaca |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Invest Capital
(@InvestCapitalUK) reported
@IGcom mobile platform is down?
-
Noel (Bingo) Borg
(@Borg74) reported
@mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT
-
luke heritage
(@l_uke325) reported
@SALAH_SZN3 @englandcricket @IGcom He is awful like gets out in the same way everytime
-
Frank Widrig
(@IISkyFoxII) reported
@IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks
-
Asaph Choo
(@asaph_choo) reported
@IGClientHelp I have closed and reopen a new browser session. But issue still persists. The problem comes when a new alert has been fired, after resetting the alert, the mismatch happens.
-
glen symondson
(@GSymondson) reported
@IGClientHelp is the app not working again? Keeps locking me out even though I've reset password?
-
Ryan Dyer
(@sonnydyer94) reported
@StevenNevison61 @englandcricket @IGcom He's just had a year out injured pal would be stupid to play him again
-
Nick Shah
(@nickshahlondon) reported
My account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.
-
Josh Clarke
(@JBClarke95) reported
@ollieshrews @NFLUK @IGcom ******* right off that!
-
Julia
(@Julia19619375) reported
@IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
-
Julia
(@Julia19619375) reported
@IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
-
Arnav
(@leornav) reported
from
Guwahati, Assam
@MalikSh92493265 @englandcricket @IGcom Did i mentioned anything about Pakistan? I never told Pakistan is a bad team bt one thing u need to agree that whole team is dependent on 2-3 player.And one thing about rizwan he is a good player bt with this present strike rate he can't make team win.He is making one his record
-
AnnRaj
(@anandhinagaraj) reported
@IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl
-
Steven Nevison
(@StevenNevison61) reported
@englandcricket @IGcom Wood has caused all sorts of problem them and rested ? I give up !!
-
Jack HURTSZN 🇬🇧
(@jaxxkf) reported
@NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts
-
Julia
(@Julia19619375) reported
@IGClientHelp Finally your live chat is working and I'm told you are experiencing internal IT issues yet your status page says all is operational. I'm also told to check tomorrow to see if it's working again. That is not good enough. I pay a monthly fee for ProRealTime.
-
Jeff Shepherd
(@JeffvShepherd) reported
@IGcom @AxelR_IG @Woodywudpeck This might be of help to you
-
yiddo
(@yidster55) reported
@iam_adi_thebest @englandcricket @IGcom Stick to your own team...England & Pakistan got **** all to do with you 🤡🤡🤡
-
nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom if only england did not allow pak to chase 200 down but england should of chased down 163 runs then they could of been 3 1 up in the series not 2 all why keep chopping and changing players they should of batted first in the last game
-
aki 🧩
(@padiopanee) reported
@johnnhendo @englandcricket @IGcom Currans not been bad?
-
Zed
(@Noalgos) reported
@JMahony_IG @IGcom gold down with USD weak and Treasuries strong??? Gimme a break, the dumbest asset ever
-
Jason King
(@JasonDKing77) reported
@IGClientHelp - Live Chat isn't available and nobody is answering the phone, you stay on hold until cut off. How can I get support?
-
Greenroom78
(@greenroomtrade) reported
Is anyone else having problems with @IGcom live prices? Mine are working on my phone but not Chrome or Firefox
-
Morten
(@kaspersenInvest) reported
@Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !
-
Callum Anthony Hogg
(@Hoggy01) reported
from
Eltham, England
@IGClientHelp @eddy_tedster There are still issues with this. Any update please?
-
JM
(@JM_Magick) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass please?
-
azmat
(@usersgayab) reported
@englandcricket @IGcom no wood no problems :)
-
Rob
(@Rob11171186) reported
@IGcom Your live help desk function is lousy.
-
Harvey Lowe
(@HarveyLowe15) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass
-
pineapple on pizza
(@Saniul_) reported
@maximidds @englandcricket @IGcom Salt and Hales have to play the remaining games, otherwise how will you choose Buttler's partner? Worst case, if both continue to be in **** form, just open with Buttler and Stokes (which I would have done anyways).