Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Trading platform (73%)
-
Login (18%)
-
Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Thibault Salomon
(@Tcs1061) reported
@IGClientHelp Down again at the US open - third day in a row? I've lost count...
-
andrew michaelides
(@andrewmichaeli8) reported
@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
-
cranage
(@cranage91608618) reported
@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
-
bautopsy
(@bautopsy) reported
@IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.
-
onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
-
wakawaka
(@gamerti44700836) reported
@IGcom why are you down?????? you are costing me money this isnt right!
-
BGP
(@getcakedBGP) reported
Nearly an hour into US trading session and @IGcom still down.
-
PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
-
Fantasy Football Down Under
(@FF_DownUnder) reported
@IGClientHelp why are you down?
-
paul wood
(@woody2405) reported
@IGcom Yes but why your platform not working and no one answering phones
-
Matthew Skelton
(@skeltz87) reported
from
Romford, England
@IGClientHelp your platform is down and can’t make trades please help
-
Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
-
howihjr
(@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??
-
andrew michaelides
(@andrewmichaeli8) reported
@TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed
-
Kiran Pande
(@Denimania) reported
@IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.
-
zFI
(@ZhufengL) reported
@IGClientHelp crash today again!!!!!!!!!!!!!!!!!!!!!!!
-
Lumyus
(@lumyus) reported
IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
-
Haymo
(@Haymo32877338) reported
@IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????
-
Robert Tomic
(@RobertTomic) reported
@IGcom System down again, 3rd day in a row😡
-
wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
-
Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
-
deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
-
Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
-
Mo
(@tooshrt) reported
@Goonsy7 @IGClientHelp Completely down. Unreal.
-
shcoin
(@shcoin3) reported
@IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh
-
Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
-
Jasper
(@JasperTrades) reported
@IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠
-
wakawaka
(@gamerti44700836) reported
@IGcom IG is down FFS! PISSED!!!
-
papergain
(@paperlossforev1) reported
@tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?
-
JohnBoy
(@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????