Is IG down?

@IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

@IGcom Hi guys LogIn problems at all?

@IGClientHelp is the site down?

@Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot

@IGcom Down to crisis point thats where

@IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?

@Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

@IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

@InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

@IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

@IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

@IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.

@IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?

@IGClientHelp Ignore the PRT idea above - the IG platform's chart drawing/updates have just frozen again for a minute and PRT was no longer running. Both the app and web platform show the same gaps in data, so this is a significant issue.

@IGClientHelp Will do. So it's not a known issue as far as you're aware? Has been happening for some time now.

I haven't seen this kind of a bad experience son far in finance industry. It has been more than 3 weeks can not withdraw money from your system, there is no clear instruction and responsible for cases, how you can claim that you are a leader of FX !!! @IGClientHelp

@IGClientHelp @FT, I had a disgraceful conversation with IG's outsourced and clueless Indian helpdesk and team. The technical manager had the audacity to as me the customer run testing on their behalf! And refused to address a problem with IG's own API issues. What a joke!

@IGClientHelp, @FT @FXFinanceFeeds Just want to voice my frustration with IG on their complete lack of coordinated customer service, support and indifference to issues. You are refusing to close trades with a guaranteed close option via your APIs. This is plain wrong!

@IGClientHelp Is there an issue with your API? Getting Server problem: status code: 500, reason: Internal Server Error

@crowthernrocke1 @IGcom I haven't got anything either despite numerous messages in the weeks and months prior @IGcom have been unbelievably useless even by their own crap customer service standards

@IGClientHelp your ftse100 is currently a whole six points off. Why? Fix it

@cricvizanalyst @benjonescricket @IGcom Help me

@FXNewsGroup1 @IGcom The regulatory registered name of MultiBank Group is MEX AUSTRALIA PTY LTD. In China, it has stopped allowing customers to withdraw money for half a year, and has found various reasons to evade it and illegally occupy customer funds for half a year.@multibankgroup

@IGClientHelp I am Indian. I want to trade with I global. But due to wrong telephone number showing in your site, I an not opening the same, hence, legal support team address or number may be provided so that a live account may be open, please.

@IGcom I practice with a demo account CFD AUD/USD pair. With AUD20,000, I buy 30contracts. This morning, as soon as I enter it went down -80AUD(without much market move), and noticed a price difference of 14points from market price to order execution price. Is it high spread?

@IGClientHelp Also worthy mentioning: first time ever that I get a written letter both nice and informative like the one I just got, and also surprised since my deposits at IG were rather minor, nowhere near e.g. my Swiss FX/MCA Account (FINMA regulated but really awful support)...

@IGClientHelp Therefore, whilst I do maintain my strong suggestion that IG try and improve its online support together with MT4's spreads for those wishing to trade on MT4 instead of IG's online platform, I commend IG's resolution of the issue at hand and fully withdraw my previous complaint.

@IGClientHelp ...I'd like to both suggest improvements in the support service for emerging markets, but also apologize as I definitely overreacted: just a few days later the money was fully in my account, and today (much to my total surprise) actually got a nice written letter...

@IGClientHelp Well, I'd done that already - and in spite of what had been unsatisfactory support (both by lack of answer to my emails and, as shown in the screenshot, finding myself being suddenly ignored with chat support ending it abruptly before I could even finish typing)...

@IGcom @IGClientHelp @IGSquawk still no live price on website ac for share dealing #path now #DGI..awful customer service