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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (83%)
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Website (11%)
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Login (6%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Let's talk
(@carpediem084) reported
@IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP
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Rathean
(@Rathean2) reported
@InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?
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Mark Gray
(@rich29uk) reported
@englandcricket @KNCBcricket @IGcom What's the point bowling first? You'll bowl them out for 250 and then chase it down with 10 overs to spare. The fans wanted to see another run at 500.
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Bob Reeves
(@ScalperVol) reported
@IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.
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The Wolf
(@larryronaldpar1) reported
@IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻
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shaun.russell
(@shaunie233) reported
@IGcom Down to crisis point thats where
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Sam Bank
(@Bankbeats) reported
@IGcom every time i call your customer support number - any option it disconnect. Could someone call me?
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Tb
(@truant2tb) reported
@IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!
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Harald Hadrada
(@HaraldHadrada2) reported
@Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot
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Donald Pond
(@DonaldPond6) reported
@cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.
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bilhas
(@bilhas86) reported
@IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???
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markwoodward
(@markwoodward) reported
@IGClientHelp is the site down?
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The Wolf
(@larryronaldpar1) reported
@IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻
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x2da4
(@x2da4) reported
@Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?
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Uddeshya Singh Tomar 🇮🇳
(@uddeshya_95) reported
@englandcricket @root66 @IGcom This is what happens when you play less but quality cricket. BCCI should focus more on test cricket and let ipl be the only platform for Indian T20 cricket.
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cp
(@cp1889) reported
@DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.
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Bobby Khaira
(@bkhaira) reported
@IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.
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Ed1Mil
(@Ed1Mil) reported
@IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying
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peter out.
(@peterhorsman3) reported
@IGcom Are you able to fix card deposit issues. Ig suck.
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_Nick
(@NickyB_london) reported
@IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue
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Babi Bailey
(@BaileyBabi) reported
@IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?
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PalmOlive
(@Palmolive76) reported
@IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?
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castor pineda
(@AmgelFox) reported
@IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far
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cp
(@cp1889) reported
@DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).
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Vince Silva
(@foxy_vince) reported
@IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.
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Mr K.A.A
(@kev123703) reported
@IGcom Yes is the worst performer
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Nick Rossetto
(@nrossett) reported
@IGcom Hi guys LogIn problems at all?
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Ian Walsh
(@walshib98) reported
@IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?
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Izazul Aftab
(@izazoriginal) reported
@englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down