IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 11/24/2025 07:40

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (79%)

    Trading platform (79%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • bot13737282896 Nah then 🙂 (@bot13737282896) reported

    @IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.

  • ILMTrad Colonel Mustard (@ILMTrad) reported

    @IGClientHelp is the system currently down?

  • JLawes6 James Lawes (@JLawes6) reported

    @IGcom Maybe say something about this terrible service?

  • dirossiale Ale (@dirossiale) reported

    @_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • RichardDeegan5 Richard Deegan (@RichardDeegan5) reported

    @IGcom Your site has been down now for over an hour. I can't log on and your phones do not work, what has happened, why do you always have service connect failure? Useless

  • 1csscotland C (@1csscotland) reported

    @IGcom any chance you could just pay for more server space so I could , oh I don’t know , actually trade online on my online trading platform when it’s actually a good time to be trading ? Been down for days , just sort it please.

  • Tom_Bedford TOM BEDFORD (@Tom_Bedford) reported

    @RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?

  • aussi_erdem erdem (@aussi_erdem) reported

    @IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform

  • RsgAsha AshaRSG (@RsgAsha) reported

    @IGClientHelp What is going on cannot buy or sell anything. HELP

  • 1csscotland C (@1csscotland) reported

    @IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?

  • antoniops12 Antonio Peña (@antoniops12) reported

    @IGcom is down. You can buy GME on @eToro #ShortSqueeze #wallstreetbets

  • jme_rbt Unwashed Mass (@jme_rbt) reported

    @IGcom The worst platform

  • jme_rbt Unwashed Mass (@jme_rbt) reported

    @IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?

  • PeteBaker6 Peter Baker (@PeteBaker6) reported

    @IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.

  • JasontraceyBmor Jason Tracey (@JasontraceyBmor) reported

    @IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles

  • jackreeduk Jack Reed (@jackreeduk) reported

    @getcakedBGP @IGcom Terrible bud.

  • si_laight Simon laight (@si_laight) reported

    @IGcom @IGClientHelp More log in issues? when will these be resolved?

  • steviesmith steve smith (@steviesmith) reported

    @IGClientHelp Any idea how long the platform will be down? Thanks

  • RawlinsonJw JR (@RawlinsonJw) reported

    IG Index completely down, appalling @IGcom @IGSquawk

  • thewinelake Alex (@thewinelake) reported

    @milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.

  • Am1n0_LDN HR1234 (@Am1n0_LDN) reported

    @IGcom @gamerti44700836 are you still not working?

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.

  • grace6538 grace (@grace6538) reported

    @IGcom Is the app down due to traffic or due to deliberately manual closure? I just want to have a consistency access to my own fund

  • Am1n0_LDN HR1234 (@Am1n0_LDN) reported

    @IGClientHelp Are you STILL down?

  • dlefcoe Trade the future... (@dlefcoe) reported

    @IGcom online helpdesk is down. phones are down. platform down. => please reply !!!

  • dirossiale Ale (@dirossiale) reported

    @shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • Faulkos Ryan Faulkner-Hogg ⚓ (@Faulkos) reported

    everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.

  • RsgAsha AshaRSG (@RsgAsha) reported

    @IGClientHelp please resolve issues cannot buy or sell. Bad timing and getting to regular

  • dirossiale Ale (@dirossiale) reported

    @Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • Dan_The_Maiin Daniel (@Dan_The_Maiin) reported

    @IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?