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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Acrespi77
(@AntCrespi) reported
@IGcom How can I DM you.. its not possible on twitter... and your not responding to emails anyway..? That's the problem.
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Wili Whitelaw
(@WiliWhitelaw) reported
@IGcom Error in first line? 2022 surely
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom @ig Please fix download trade history - worksheets showing empty data.
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Super Investor 1
(@SuperInvestor11) reported
@AntCrespi @IGcom yes i have got the same problem
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Derek Mawhınney
(@deekoo92) reported
@simonhi54058807 @PriapusIQ @IGcom Ah sorry Simon I read this almost like they were paying back the furlough money etc as in that type of government support , is this like the Cbils type loan these companies would have taken ?
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Sam Sung
(@Random_X_Human) reported
@PriapusIQ @IGcom @JeremyNaylor_IG Inflation didn’t fall. The yearly rate of inflation is down but inflation is up 0.4% on the month!
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Acrespi77
(@AntCrespi) reported
@IGcom Are you having issues with stocks not resetting each day..? Many people experiencing this for a few days now. Example.. #BIDS at 14% on IG which is not today's gain. #ACSO at 19% .. incorrect for today. All my watchlist is affected. Thanks.
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IGSquawk
(@IGSquawk) reported
@John34182444 @IGcom Can't really see what the issue from that screenshot? (bits cut off). Feel free to shoot me a DM and I'll take a look / get someone to contact you if not obvious.
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Kosi M Kwee
(@KosiKwee) reported
@IGcom I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Please be aware the problem still exists over 6 months later and I even raised the issue with the help desk and got an incident number INC0681847 last month. How long can it take to fix?? #HBR not #PMO
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Acrespi77
(@AntCrespi) reported
@IGcom please can you fix you platform. Numerous stocks reading incorrectly.. not resetting from the previous day. Incredibly frustrating...last few tweets ignored. Please fix.
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ProfitLocker
(@profitlocker001) reported
@IGcom Platform not updating from yesterday... technical issue's @IGcom ?
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Anto N
(@Teenanto) reported
@DonPabby_93 True @IGcom are rubbish at that. Hope they can fix their lazy bots. 🤖
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Mycroft
(@GungomusPrime) reported
@IGcom iG your ads are beyond terrible. Really embarrassing
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simon hill
(@simonhi54058807) reported
@deekoo92 @PriapusIQ @IGcom Not exactly the same, they have had various types of support from the German govt. some in credit lines, some pure debt. It has hammered their credit rating though making everything they hedge (fuel, currency) + aircraft leasing far more expensive. Great long term move…
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Apocalyptimist
(@apocalyptimist) reported
@RockyBTrades It's a scam on @IGcom too. Their service often tells me "**** your stop loss" and quadruples the hit limit I set. Dangerous.
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Alpine
(@AlpineDubliner) reported
@LSDinmycoffee @tradingview @IGcom It's be great though no doubt . I used another CFDs broker in TV, and found the execution laggy: Not sure if it was a UI or execution issue
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simon hill
(@simonhi54058807) reported
@deekoo92 @PriapusIQ @IGcom Debt is the worst thing for a travel company and an airline. It’s a sensible move, just crap for shareholders.
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LiberationCapital
(@Lib_Capital) reported
@IGcom worst customer service on so many levels. Clueless.
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Acrespi77
(@AntCrespi) reported
@IGcom Is it best to email?. As the problems are still there and worse this morning. You might want to check again.
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Spread Betting & CFD Victim
(@MarginTraderTom) reported
@fletch000007 @IGSquawk @IGClientHelp This was really bad and wasn't even the worst thing they did that year
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James Faulds
(@JamesFaulds) reported
@IGcom I can’t access my trading history beyond 90 days as the button for Custom setting isn’t working. Tried different devices without success. Can you help, please?
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Pea Eye
(@PeaEye_UK) reported
@IGcom Wow - I am a customer - this is the worst ad ever. An ad I will never forget.
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oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial)
(@oudeis11) reported
Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?
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Kosi M Kwee
(@KosiKwee) reported
@IGClientHelp I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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Acrespi77
(@AntCrespi) reported
@IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.
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Acrespi77
(@AntCrespi) reported
@IGcom @IGcom Are you getting any further with the technical issue's...? Still several stocks that are displaying incorrectly gain / loss today. Not reset from close of market yesterday.
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?
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Joshua Mahony
(@JMahony_IG) reported
@MiguelB63826142 @IGcom Can't tell you to buy or sell, but the recent intraday uptrend does raise the possibility of a short term bounce unless swing low support breaks. As mentioned in the piece 👍
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PawelG
(@PawelG_Ldn) reported
@IGcom @IGSquawk @JeremyNaylor_IG Heavy push into 2023 due to low inflation data and then energy prices killing everything causing a crash. Completely opposite view.