IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	3 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattySP500) reported 6 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Terry and a turtle (@terryrus99) reported 9 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Third Man View (@3rdManView) reported 9 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  QuantumX (@QuantumStateX) reported 13 minutes ago

  @IGcom Customer Service Down

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 17 minutes ago

  @IGcom flash crash again huh

• 
  Les Norton (@Les_NortonAU) reported 18 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  smudgedan (@Smudgedann) reported 18 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Tom Norman (@plaste) reported 18 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  IG Client Help (@IGClientHelp) reported 19 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  PeeKay (@PrasKon) reported 19 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  smudgedan (@Smudgedann) reported 20 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Watermelõn 🍉 (@wa7ermelon) reported 22 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Matt (@MattySP500) reported 23 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Mr Downs (@MrD23English) reported 23 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  WARDELL (@MrFord_10037) reported 25 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Sach 🌏 (@sachsyd) reported 27 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Neil Sanderson (@ChinUpChubbly) reported 29 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Mark Thomas (@mtstormus) reported 42 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Jam4U (@Jam4u_75) reported 44 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 46 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  shaun.russell (@shaunie233) reported 46 minutes ago

  @IGcom Thk **** thought it was going to be hugh grant

• 
  IG Client Help (@IGClientHelp) reported 48 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Sengoku (@Sengoku21524499) reported 49 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  David O'Brien (@DavidB87425) reported 51 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Tan Eriogerg (@nasteegee) reported 52 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 55 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Penny Share Trader (@Penny_Shares) reported 55 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  fundamentally its a bargain (@its_fundamental) reported 56 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  G. (@LArsenal96) reported 58 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  RightOn (@RightOn10) reported 58 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through