IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	3 days ago
Markt Schwaben	Trading platform	4 days ago
Castleford	Withdrawals	10 days ago
Paris	Login	24 days ago
Brussels	Trading platform	25 days ago
Upminster	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich On Macro (@RichOnMacro) reported 15 seconds ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Kryptogem110x (@kryptogem110x) reported 4 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Andrew Whitaker (@whitaker_andrew) reported 8 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Watermelõn 🍉 (@wa7ermelon) reported 8 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  fundamentally its a bargain (@its_fundamental) reported 9 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Brooksy (@brooksyruns89) reported 9 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  A Reasonable Person (@DanielgDan) reported 13 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Les Norton (@Les_NortonAU) reported 13 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Mr•K (@Mr_K2015) reported 15 minutes ago

  @IGcom Can’t login to my account?

• 
  justaman (@justamantrading) reported 16 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  ShareSpeccy (@ShareSpeculator) reported 18 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Kryptogem110x (@kryptogem110x) reported 19 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  Tom Morris (@TomMorris16) reported 27 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Victor Cortino (@CortinoVictor) reported 29 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Martha (@Martha_aka_eve) reported 30 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  AnnRaj (@anandhichetlur) reported 36 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Christine Slimm (@chrissies141) reported 40 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  dismantle_ (@JJJorange) reported 43 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Amynah (@Amynah_Aziz) reported 43 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Jess-No flags because I actually am British (@JessSalop) reported 45 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  bobfromthebell (@bobfromthebell) reported 46 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Casino Capital (@CasinoCapital) reported 48 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  scottie (@dingle1964) reported 49 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Neil Sanderson (@ChinUpChubbly) reported 50 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  ShareSpeccy (@ShareSpeculator) reported 52 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Macro Joe (@wealthelf) reported 52 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  smudgedan (@Smudgedann) reported 53 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Dino - GTFC (@DinoGTFC) reported 58 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  TomMcAdamNo5 (@McAdamNo5) reported 59 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 59 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route