IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	13 days ago
Markt Schwaben	Trading platform	14 days ago
Castleford	Withdrawals	20 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gin&pinklemonade (@Woodywudpeck) reported 28 seconds ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Fordy-PUFC (@MrFord89) reported 2 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 5 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  bobfromthebell (@bobfromthebell) reported 5 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  J.Hick (@Hickbcfc) reported 8 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  jelt (@InfoJelt) reported 8 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  fundamentally its a bargain (@its_fundamental) reported 9 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Topinfo (@TopTradersADVFN) reported 13 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Malcolm Ace (@Mal_Ace) reported 16 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  MB (@MBdaytrading) reported 18 minutes ago

  been holding for @IGcom for over 30 mins ! awful

• 
  Macro Joe (@wealthelf) reported 19 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Sach 🌏 (@sachsyd) reported 20 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  KhanSahiba (@KhanSahibHu) reported 24 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Third Man View (@3rdManView) reported 26 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Kryptogem110x (@kryptogem110x) reported 27 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Reality (@Factchecker2000) reported 31 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Jumpers for Goalposts (@UKFootie66) reported 32 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 34 minutes ago

  @IGcom flash crash again huh

• 
  QuantumX (@QuantumStateX) reported 36 minutes ago

  @IGcom Customer Service Down

• 
  andy mufc (@AndrewFearn95) reported 36 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  IG (@IGcom) reported 38 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  DV8OR (@dv8or1) reported 42 minutes ago

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Jam4U (@Jam4u_75) reported 42 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  KryptoBeast (@BeastKrypto10x) reported 42 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  Watermelõn 🍉 (@wa7ermelon) reported 48 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Wally ****** (@Wally_Was_Here) reported 51 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  Girish Menon (@wildlifegiri) reported 51 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  fundamentally its a bargain (@its_fundamental) reported 56 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  David O'Brien (@DavidB87425) reported 56 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Gaurav Jindal (@gj100596) reported 58 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG