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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp what is happening with your servers. You are in big trouble!
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luxmanage
(@luxmanage1) reported
@IGcom @IGcom So what if there is volatility in GameStop and AMC you won’t let us trade it so why post about it. Now give me access to my account. Please put the plug back in the server please. We are covering our margin why don’t you do the same. Get your heads screwed back on!
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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SniperTrading
(@Hillz_B) reported
@IGcom FIX your platform please 3 days on roll of crashing is unaceptable
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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Martin Francis. 💙
(@lordbroxbourne) reported
@IGcom @IGClientHelp FOR THE 4TH DAY RUNNING ME & OTHERS ARE HAVING TROUBLE LOGGING IN WTAF? unacceptable service. #IGINDEX
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HR1234
(@Am1n0_LDN) reported
@IGcom @gamerti44700836 are you still not working?
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Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.
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Simon laight
(@si_laight) reported
@IGcom @IGClientHelp More log in issues? when will these be resolved?
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erdem
(@aussi_erdem) reported
@IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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Alex
(@thewinelake) reported
@milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.
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Jason Tracey
(@JasontraceyBmor) reported
@IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles
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Colonel Mustard
(@ILMTrad) reported
@IGClientHelp is the system currently down?
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Martin McLaughlin
(@martinmcln) reported
@IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Travis Wilson
(@travisawilson) reported
@IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.
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Unwashed Mass
(@jme_rbt) reported
@IGcom The worst platform
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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C
(@1csscotland) reported
@IGcom any chance you could just pay for more server space so I could , oh I don’t know , actually trade online on my online trading platform when it’s actually a good time to be trading ? Been down for days , just sort it please.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Peter Baker
(@PeteBaker6) reported
@IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.
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Antonio Peña
(@antoniops12) reported
@IGcom is down. You can buy GME on @eToro #ShortSqueeze #wallstreetbets
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Anand Patil
(@anandpatil69) reported
@IGClientHelp your platform is down. Can't login to app or website. Nobody answering the phone!! What's going on?