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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Suagrius
(@suagrius) reported
@IGClientHelp hiya is the site down?
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Joel Samuel
(@JoelGSamuel) reported
@IGcom you have one of the worst multi-factor authentication systems I have seen. I don't understand why I have to put the 2FA code in the same box as my password.
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IGSquawk
(@IGSquawk) reported
@Andrea334506911 Sorry to hear that. No wider reports of issues and accessible our end. Please try restarting your browser and clearing cache etc to see if that helps. If it persists then please get in touch with @IGClientHelp or call our Helpdesk.
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TRADINGLOUNGE
(@TradingLounge) reported
@IGClientHelp No, I don't have time. But you should really look into the NYSE: BHP price as its horribly wrong on your ProRealTime platform and I don't mean a 'Making Market' error like your have on your Gold charts.
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TradeHunter
(@TradeHunter8) reported
@IGClientHelp you having a server issue in the US?
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Guy Weston #FBPE #FBPPR #XR🇪🇺🇬🇩
(@maurillac) reported
@IGClientHelp Do you know why I suddenly get error messages when setting price level alerts (I spoke to someone on your helpline and they asked that a screenshot be sent to the email address, sent 14/9, no reply yet) but have no problem setting indicator alerts?
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JB Smith
(@Chartist1) reported
@IGcom @DaveHcontrarian You sound like your expecting a repeat of the 1989 Nikkei 225 meltup and melt down.
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KhooWeiLin
(@KhooWeiLin) reported
@IGClientHelp The help desk said there’s nothing wrong with this position?
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jitender
(@tillureddy2) reported
@englandcricket @OPope32 @IGcom He got some serious talent. He just need a backup to settle down in the team.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Hi Anda Don't know if you remembered to tell IT - they should have fixed it by now - the problem remains. Thanks
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TraderTed
(@TraderTed4) reported
@IGClientHelp your AUSTRALIA 200 Cash Did a massive drop that wasn’t replicated on the futures. Might be an error.
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Dudemantoo
(@kburdman5) reported
@IGcom @DaveHcontrarian How does the debt ceiling issue factor into your forecast. After watching DeMartino Booth interview, seems possible monkey wrench gets thrown into fed ability to print. Game of chicken brewing and GOP prob not eager to help Biden economy w/ midterms in 2022. TIA
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Urrshak
(@urrshak) reported
@lake_resources How can I access SRN/HIN with @IGcom …seems they do not issue HIN
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XIG
(@XIGMAR) reported
@IGcom @DaveHcontrarian PM's and miners will be destroyed!!!! DAMN ME that I have not sell everything in august of last year!!!!
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp emailed corpactions regarding take up of ezj rights issue but haven’t got the confirmation yet. Can you pl help
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Memorial Heights Quant$
(@omot777) reported
@IGcom what's wrong with your platform? I can't login
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Ross 🇬🇧
(@hometraderross) reported
I'm done with Schwab, way too slow.Back to @igcom now Not that im in $GME or $AMC right now, but they are available again on IG and that was the only reason I left..
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Asaph Choo
(@asaph_choo) reported
@IGClientHelp The alert function on mobile app is not working. Pls fix it quickly
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xi•viii
(@EddLegg) reported
@IGClientHelp I have done this but unfortunately they haven’t been any help, I have chased them for an update several times and had no response.
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solskjaer’s red army
(@solskjaer_army) reported
@englandcricket @HaseebHameed97 @IGcom Things were so different at this stage. I was so happy. WTF happened after
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汪七七
(@qxy77733) reported
@IGClientHelp I'm from Malaysia. I need help. which email address should I contact?
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Steve Ryan
(@_SteveRyan) reported
@IGClientHelp it's 7am Sunday. Your site says your cust service is open. I've been on hold for 40 mins. Looks like you're not open to me!
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El Fern (Taking the P*ss)
(@BucklerFern) reported
@IGClientHelp Seems to be a problem accessing the web SB/CFD platform at the moment. Not an issue on a Saturday but could someone check/confirm if this is weekend maintenance and/or ensure it is resolved before Sunday evening.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Thanks Anda The problem seems more widespread today with other incorrect movements being provided e.g. C&C Group PLC. It is extremely misleading to be seeing a fall in price for the day that is not real and makes it hard to see what is going on in different watchlists
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Jon a. Sommerhauser
(@jonsommerhauser) reported
@IGcom @DaveHcontrarian Well done David- your tendency is o be quick on the call - I think the top will come In As you stated this fall but more reasonable would be 5,000 in December - I went through all my stops on 6 stocks this week still holding 5 other that have not triggered. Bad weak FAANG
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KAKA_TVVEET
(@KTvveet) reported
@englandcricket @HaseebHameed97 @IGcom These SOFTIES also find ways to dump the team down the drains.. kick such negatives out of National Teams
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JB Smith
(@Chartist1) reported
@DaveHcontrarian @IGcom Well, I think the melt down trigger will be 2500$ gold. I just don't think the Fed can stomach it.
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Vineet Goyal
(@v4vinni) reported
@IGClientHelp Hi I am facing some serious problem, I have open account on IG and deposit some money now I am being threatened by some people on Whatsapp number and forcing me to deposit more money otherwise they will seal my account and case against me. I am from India.
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Harald Hadrada
(@HaraldHadrada2) reported
@Blowster85 It will trade 3s maybe 4s next week if Arcadia sling shots KING but this access is a joke roll on OTC as @IGcom are being a huge let down.
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Qamar Hussain
(@Qamar12Hussain) reported
@IGcom Appreciate your feedback but, there can be no excuse for a 2/3 day delay when other market providers can ensure more or less instant payment into your bank account. Please do look into this because it lets you down as a market leader in #forextrading