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IG

IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 63% Login (63%)
  • 22% Trading platform (22%)
  • 13% Website (13%)
  • 3% Withdrawals (3%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Stuttgart Login 8 days ago
Brest Trading platform 8 days ago
Valence Website 8 days ago
Le Puy-en-Velay Login 8 days ago
Elne Login 8 days ago
Paris Trading platform 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • 1forextrader1
    forex πŸšœπŸ§‘πŸ»β€πŸŒΎπŸ‡¬πŸ‡§ (@1forextrader1) reported

    @IGcom Ig down again!!!!!

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • cynicalanalyst2
    cynicalanalyst (@cynicalanalyst2) reported

    @11invest @IGcom You're having problems as well?

  • hafiz_11120
    Hafiz AI πŸ‡§πŸ‡©πŸ‡¬πŸ‡§ (@hafiz_11120) reported

    Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

  • kluedio
    Kluedio (@kluedio) reported

    @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

  • logan_000711
    logan (@logan_000711) reported

    @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down β˜πŸ»πŸ‘πŸ» maybe just cramps as morgan said in comms

  • Mister_Ryno
    Ryno (@Mister_Ryno) reported

    @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

  • JMHDeakin
    Joel Deakin (@JMHDeakin) reported

    Oh dear @IGcom appears to be down πŸ˜‘

  • emeka89
    Emeka N (@emeka89) reported

    @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

  • InvestTortoise
    Tortoise investor (@InvestTortoise) reported

    @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😡

  • MBdaytrading
    MB (@MBdaytrading) reported

    @IGcom not working on companies like vod even!!!

  • NickHol06
    nick h (@NickHol06) reported

    @IGcom having issues getting a quote anyone else ????

  • gercekci_V
    CTπŸͺ (@gercekci_V) reported

    @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

  • Wally_Was_Here
    Wally ****** (@Wally_Was_Here) reported

    @IGcom Damn bro, how do we get into the action

  • network_surrey
    Dougparkspropertynest (@network_surrey) reported

    @IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!

  • theWiseFool8
    the Wise Fool (@theWiseFool8) reported

    @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • thedarkonexx
    JB (@thedarkonexx) reported

    @IGClientHelp Platform is down but no message on your X account?

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • A7068AP
    peter (@A7068AP) reported

    @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

  • yoshiwatusi
    Yoshiwatusi 𐀊 (@yoshiwatusi) reported

    @iKoppie @IGcom They doing the bitmex/coinbase cant login

  • spanout
    Tim Spanoudakis (@spanout) reported

    @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

  • investing256
    JJ (@investing256) reported

    @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

  • stuppytrader
    STUPPYTRADER (@stuppytrader) reported

    @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

  • TheMoneySponge
    πŸ’° π‘Ίπ’‘π’π’π’ˆπ’† πŸ’° (@TheMoneySponge) reported

    as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

  • MBdaytrading
    MB (@MBdaytrading) reported

    @conradcarter66 @JMHDeakin @IGcom Awful

  • InvestTortoise
    Tortoise investor (@InvestTortoise) reported

    .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

  • iKoppie
    iKopite πŸ†*20 (@iKoppie) reported

    @IGcom Can you at least update on the website outage? Zero comms or response from support