Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Login (43%)
-
Website (29%)
-
Trading platform (29%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tuen Mun |
Login | |
 Harrow |
Login | |
| Ashton-under-Lyne |
Trading platform | |
 Treviso |
Website | |
 Munich |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Noddie09
(@Noddie091) reported
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
-
KJB
(@kjbiggar) reported
@IGClientHelp @SellarsIan Is this issue being resolved??
-
Fred Coloe
(@FColoe) reported
@IGClientHelp hi guys. There appears to be another technical issue this morning. Charts are not loading properly on mobile devices. Chart settings are being deleted or returned to default each time I log out/in.
-
Peter Jurek
(@PeterJ44) reported
@IGClientHelp Hi there, I've been on the phone for 45 minutes at the moment and still listening to the music! Is there anyone working in help department?
-
Cryptoify
(@cryptoify) reported
@IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME
-
Ednan®️
(@maqsood_adnan) reported
@Andrea334506911 @IGClientHelp Poor service , I got the same email. I thought you use US brokers ?
-
Yoda
(@yodahanforce) reported
@IGcom being shite again, cant add to #odx coming up with false error
-
scott mcbride
(@bridey177) reported
@IGClientHelp Just wondering whether I can expect your site to go down again at NYSE open at 2.30pm to get shafted again ?
-
Openskies
(@Openskies13) reported
@IGcom @TradesDemon You didn't allow ANY trading on any position so that "service " is bollocks
-
Fouad El-Mekabaty
(@FouadMeka) reported
@IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.
-
The Noughty Graduate
(@TheNoughtyGrad) reported
@IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME
-
shabak
(@shabakNuke) reported
@IGcom It happened again, and again on dip.... Are you guys are serious? You are like the worst broker down there... Seriously...
-
Raj
(@Imraj58714093) reported
@granty3333 @IGcom This is called naked shorting, not sure if your thick brain can comprehend it but meaning they went all in shorting ******** out of GME expecting no retail traders to figure this out. Now that we are all going long, they are to cover their shorts soon.
-
Ali
(@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
-
DJ Ohm / Visions
(@anti_atlas_) reported
@IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH
-
Jake Clarke
(@clarkey1989) reported
@IGcom @IGClientHelp why would you do this? Market manipulation at its worst. Only just signed up, now I gotta leave you!
-
Sebastian
(@SebJuodaky) reported
@IGcom GO **** YOURSELFS YOU PIECES OF ****
-
Openskies
(@Openskies13) reported
@pete_zouboulis @IGcom @financialombuds Thanks for posting - I received the most ridiculously arrogant email from their service team in Australia here yesterday when I asked for a compensation form. Basically said bad luck and no such thing . Definitely Financial services Ombudsman
-
Dominic hawkes
(@domhawkes) reported
@IGcom Taking bets on the @IGcom servers will be down again.
-
Stefan
(@username6165) reported
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
-
Jrahmed21
(@jrahmed21) reported
@IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds
-
TORO
(@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
-
KJB
(@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
-
Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!
-
DB
(@kpasamd) reported
@IGClientHelp every day I can’t login. What is going on with this platform?
-
Fludar
(@radulf36) reported
@IGClientHelp Ready to crash again today at US open?
-
Jon Busby
(@busbyjon) reported
@IGcom WTF are you doing here?
-
Akiba Blade
(@akibablade) reported
Got your email @IGcom. Why not Just scale your servers then? don’t block trades. If it were just an infrastructure issue you would just put a nickel in the AWS meter and elastically scale your services!
-
MjM Squawk
(@MjMSquawk) reported
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
-
steven coxon
(@stevencoxon1) reported
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?