IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (55%)
- Login (27%)
- Withdrawals (9%)
- Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Trading platform | 23 days ago |
 Markt Schwaben
|
Trading platform | 24 days ago |
|
Castleford
|
Withdrawals | 30 days ago |
 Paris
|
Login | 1 month ago |
 Brussels
|
Trading platform | 1 month ago |
|
Upminster
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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J-M (@JM1ZZX) reported@IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.
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Harald Hadrada (@HaraldHadrada2) reported@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
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matt92 (@matt92__) reported📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Jumpers for Goalposts (@UKFootie66) reported@englandcricket @IGcom What an awful bowling line up
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Girish Menon (@wildlifegiri) reported@englandcricket @IGcom The worst team ever
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Sach 🌏 (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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DV8OR (@dv8or1) reported@JJJorange @IGcom @financialombuds Same issue for me… useless customer service
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Mr R (@MrR1chmond) reported@IGSquawk @IGcom have you not woken up yet? System down?
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dismantle_ (@JJJorange) reported@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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Kryptogem110x (@kryptogem110x) reported@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
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Ric₿ezos (@BezosRic) reported@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
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Gaurav Jindal (@gj100596) reported@englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG
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Rupert 🇬🇧 (@RGrauholz1871) reported@ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011
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Gurkin (@gurkin192) reported@IGcom Portal not working..... WTF?!
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Aaron ***** (@AaronCocks86016) reported@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
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PeeKay (@PrasKon) reported@rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?
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Noah Silverman, PhD (@noah_phd) reported@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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Ruud Kist (@Ruud_Kist) reported@IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"
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Harald Hadrada (@HaraldHadrada2) reported@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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Bazzer (@baz_trading) reported@ShareSpeculator @IGClientHelp Yeah same error
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Benjamin Hernandez 🔥 (@benjamin_hsys) reported@IGcom flash crash again huh
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mark (@sociedadboy) reported@englandcricket @IGcom Stupid shot
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smudgedan (@Smudgedann) reported@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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Paul S (@Paul_S1979) reported@IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.
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Victor Cortino (@CortinoVictor) reported@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
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A Reasonable Person (@DanielgDan) reported@englandcricket @IGcom Damn that looks innocuous
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David O'Brien (@DavidB87425) reported@RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.
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Humaira A (@BuksNCofy) reported@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!