IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	16 days ago
Southwark	Login	16 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard bayliss (@rbaylis256) reported 5 seconds ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  paul Borrowdale (@BorrowdalePaul) reported 15 seconds ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Guy de Jonquières (@guydej1) reported 3 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  IG Client Help (@IGClientHelp) reported 4 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  scottie (@dingle1964) reported 9 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Les Norton (@Les_NortonAU) reported 10 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Mr R (@MrR1chmond) reported 12 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Abs B (@AbsB498343) reported 14 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  The Return (@TumbleweedChase) reported 16 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  Tom Morris (@TomMorris16) reported 19 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Grassroots North Wales (@NWSportDave) reported 19 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  TheSecretTravelAgent (@japers_1984) reported 26 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  IG (@IGcom) reported 27 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  WhatsaMata8 (@whatsamata8) reported 33 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Andrewdc208 (@andrewdc208) reported 34 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Heetan J (@Heetan001) reported 34 minutes ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  A Reasonable Person (@DanielgDan) reported 34 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  John Anderton (@AndertonJohn) reported 36 minutes ago

  @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

• 
  Casino Capital (@CasinoCapital) reported 36 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 37 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Sudhin ps (@Sudhinps15) reported 38 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Mark Thomas (@mtstormus) reported 39 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  J.Hick (@Hickbcfc) reported 44 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  Watermelõn 🍉 (@wa7ermelon) reported 47 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Tom Norman (@plaste) reported 49 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  G. (@LArsenal96) reported 53 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Matt (@MattySP500) reported 56 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  liam⚽️🏏 (@liam_S126) reported 56 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Aaron ***** (@AaronCocks86016) reported 57 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Steve (@ayTrader) reported 57 minutes ago

  @IGcom @JeremyNaylor_IG Hope it gonna collapse. Too high and bad quality.... they print too much fake money