IG down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	6 days ago
Southwark	Login	7 days ago
Radstock	Website	24 days ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  marron (@photo_trotter) reported 1 minute ago

  @IGClientHelp your platform is down again guys... seriously... markets are moving a lot and as usual that’s when neither the mobile nor the desktop platform works

• 
  Nathanael Allen (@nathanaeltrader) reported 2 minutes ago

  @IGClientHelp Your platform is down and won’t let me close out some positions which is costing me money, please help.

• 
  Ben (@fishwife101) reported 3 minutes ago

  @IGClientHelp Can’t login

• 
  ricki barrett (@rickibarrett) reported 4 minutes ago

  @IGClientHelp platform is down

• 
  راشد بن جرش الفلاسي (@RashidBJ) reported 6 minutes ago

  @IGTV @IGcom @JeremyNaylor_IG Hi, need some help to register on IG

• 
  Paul (@mrlazy01) reported 7 minutes ago

  @IGcom why is your platform down?

• 
  Ricardo (@r51lva) reported 9 minutes ago

  @IGClientHelp platform down?

• 
  Ian Jackson (@i_Jackson) reported 11 minutes ago

  @IGClientHelp platform is down at the NYSE open is unacceptable

• 
  Thibault Salomon (@ThibaultSalomo2) reported 14 minutes ago

  @IGClientHelp Can't seem to log into my account... is this a global issue?

• 
  drewb (Andrew Bags) (@drewbdesigns) reported 15 minutes ago

  @IGcom Are there issues with the site?I just got kicked out of my account and now the website says unexpected error!

• 
  ricki barrett (@rickibarrett) reported 22 minutes ago

  @IGClientHelp your platform is down iam trying to get out of gbpusd trade

• 
  standard deviation (@AIMstockpicks) reported 23 minutes ago

  @IGClientHelp @IGcom IG is down it seems.

• 
  Jeremiah Von Poppleton III (@JemPoppleton) reported 24 minutes ago

  @IGClientHelp Your platform has gone down again, can't login

• 
  Nathanael Allen (@nathanaeltrader) reported 24 minutes ago

  @DoNotFadeMe @IGcom IG always does it at the worst times 🙄

• 
  will spencer (@WillSpence88) reported 25 minutes ago

  @IGClientHelp do you have issues with the platform? Keeps error messaging

• 
  Paul ODonnell (@PaulODo93371138) reported 26 minutes ago

  @IGClientHelp Hi, I can't get through to any helpdesks. I'm getting 'unexpected error' when I try to use the app and a web browser. Can someone help me please?

• 
  Trelawney (@trelawney89) reported 26 minutes ago

  @IGcom your systems are down. can you fix it asap

• 
  Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported 31 minutes ago

  @DipDeity My broker @IGcom closed options for $GME too. The platform isn’t working, their call centre is shut down. It’s coordinated, I don’t believe in coincidence.

• 
  ricki barrett (@rickibarrett) reported 31 minutes ago

  @IGClientHelp your platform is down tried to call you

• 
  Duncan (@duncanmacgregor) reported 34 minutes ago

  @AviNMash In the UK @IGcom has locked everyone out. Also Trade 212 is having “server issues”

• 
  Mark Heath (@markheathmellor) reported 39 minutes ago

  . @IGClientHelp what's going on? web platform is down?

• 
  A (@Country_pan_de) reported 44 minutes ago

  Is ig platform down? @IGcom @IGSquawk

• 
  Karl (@itsakarl) reported 44 minutes ago

  @IGClientHelp would be great if we could login... -.-

• 
  kek (@barloJarlo) reported 44 minutes ago

  @IGClientHelp I am having issues logging in to the platform through both the web and mobile applications. I spoken to a few other who also seem to be experiencing these problems. Can you provide an ETA and update your status page accordingly.

• 
  Yullio (@yullio) reported 45 minutes ago

  @IGcom shocking performance of course always when you need it. I think I need another broker: Investigating - We’re currently investigating reports of issues accessing our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.

• 
  James Brierley (@jbrierley1) reported 46 minutes ago

  @IGClientHelp Platform down

• 
  Jack (@JackRutter) reported 46 minutes ago

  @IGClientHelp was kicked out ofmy account and now cannot log in. Is there a technical issue?

• 
  Edward Jones (@shergar83) reported 51 minutes ago

  @IGClientHelp How about letting people login and actually access their accounts???

• 
  Afro Swing Trader (@AfroSwingTrader) reported 51 minutes ago

  @IGClientHelp I literally need to make a trade and your platform is down WTF man!!!

• 
  ricki barrett (@rickibarrett) reported 52 minutes ago

  @IGClientHelp what is going on your platform is down nobody’s responding