IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	5 days ago
Badajoz	Trading platform	9 days ago
Ciempozuelos	Trading platform	10 days ago
Hackney	Trading platform	10 days ago
London	Login	23 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Whitaker (@whitaker_andrew) reported 58 seconds ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Kevin Shames (@kshames) reported 6 minutes ago

  @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

• 
  Mr•K (@Mr_K2015) reported 11 minutes ago

  @IGcom Can’t login to my account?

• 
  IG (@IGcom) reported 12 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  #TPAE (@TpaeSkinnykat03) reported 12 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Bazzer (@baz_trading) reported 12 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Deanna LeCoyte (@radiodandy75) reported 16 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  IG Client Help (@IGClientHelp) reported 18 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 20 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Dino - GTFC (@DinoGTFC) reported 27 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  ShareSpeccy (@ShareSpeculator) reported 27 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Foz (@flounders912) reported 28 minutes ago

  @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

• 
  Mouse Pillow (@ChazWood5) reported 29 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Dougparkspropertynest (@network_surrey) reported 31 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Casino Capital (@CasinoCapital) reported 32 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  CarlRambo2025 (@CarlRambo2025) reported 37 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Grassroots North Wales (@NWSportDave) reported 37 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Harald Hadrada (@HaraldHadrada2) reported 43 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Les Norton (@Les_NortonAU) reported 43 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  J-M (@JM1ZZX) reported 45 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  Martha (@Martha_aka_eve) reported 45 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Jess-No flags because I actually am British (@JessSalop) reported 46 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  TomMcAdamNo5 (@McAdamNo5) reported 47 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Rich On Macro (@RichOnMacro) reported 47 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Jay J (@JibbaJabb) reported 50 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  KryptoBeast (@BeastKrypto10x) reported 52 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  J.Hick (@Hickbcfc) reported 55 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Jam4U (@Jam4u_75) reported 57 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Noah Silverman, PhD (@noah_phd) reported 58 minutes ago

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Rob ⭐⭐️ (@LordBadshot) reported 59 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.