IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 01/22/2026 20:50

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (70%)

    Trading platform (70%)

  2. Login (20%)

    Login (20%)

  3. Website (10%)

    Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • jme_rbt Unwashed Mass (@jme_rbt) reported

    @IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.

  • ClaudioHoban Claudiu Hoban (@ClaudioHoban) reported

    @IGClientHelp what is happening with your servers. You are in big trouble!

  • luxmanage1 luxmanage (@luxmanage1) reported

    @IGcom @IGcom So what if there is volatility in GameStop and AMC you won’t let us trade it so why post about it. Now give me access to my account. Please put the plug back in the server please. We are covering our margin why don’t you do the same. Get your heads screwed back on!

  • dirossiale Ale (@dirossiale) reported

    @shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • jackreeduk Jack Reed (@jackreeduk) reported

    @getcakedBGP @IGcom Terrible bud.

  • Hillz_B SniperTrading (@Hillz_B) reported

    @IGcom FIX your platform please 3 days on roll of crashing is unaceptable

  • bot13737282896 Nah then 🙂 (@bot13737282896) reported

    @IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.

  • lordbroxbourne Martin Francis. 💙 (@lordbroxbourne) reported

    @IGcom @IGClientHelp FOR THE 4TH DAY RUNNING ME & OTHERS ARE HAVING TROUBLE LOGGING IN WTAF? unacceptable service. #IGINDEX

  • Am1n0_LDN HR1234 (@Am1n0_LDN) reported

    @IGcom @gamerti44700836 are you still not working?

  • Faulkos Ryan Faulkner-Hogg ⚓ (@Faulkos) reported

    everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.

  • si_laight Simon laight (@si_laight) reported

    @IGcom @IGClientHelp More log in issues? when will these be resolved?

  • aussi_erdem erdem (@aussi_erdem) reported

    @IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform

  • 1csscotland C (@1csscotland) reported

    @IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?

  • thewinelake Alex (@thewinelake) reported

    @milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.

  • JasontraceyBmor Jason Tracey (@JasontraceyBmor) reported

    @IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles

  • ILMTrad Colonel Mustard (@ILMTrad) reported

    @IGClientHelp is the system currently down?

  • martinmcln Martin McLaughlin (@martinmcln) reported

    @IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?

  • dirossiale Ale (@dirossiale) reported

    @_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • Tom_Bedford TOM BEDFORD (@Tom_Bedford) reported

    @RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?

  • travisawilson Travis Wilson (@travisawilson) reported

    @IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.

  • jme_rbt Unwashed Mass (@jme_rbt) reported

    @IGcom The worst platform

  • RawlinsonJw JR (@RawlinsonJw) reported

    IG Index completely down, appalling @IGcom @IGSquawk

  • Dan_The_Maiin Daniel (@Dan_The_Maiin) reported

    @IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?

  • 1csscotland C (@1csscotland) reported

    @IGcom any chance you could just pay for more server space so I could , oh I don’t know , actually trade online on my online trading platform when it’s actually a good time to be trading ? Been down for days , just sort it please.

  • RsgAsha AshaRSG (@RsgAsha) reported

    @IGClientHelp What is going on cannot buy or sell anything. HELP

  • dirossiale Ale (@dirossiale) reported

    @Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.

  • PeteBaker6 Peter Baker (@PeteBaker6) reported

    @IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.

  • antoniops12 Antonio Peña (@antoniops12) reported

    @IGcom is down. You can buy GME on @eToro #ShortSqueeze #wallstreetbets

  • anandpatil69 Anand Patil (@anandpatil69) reported

    @IGClientHelp your platform is down. Can't login to app or website. Nobody answering the phone!! What's going on?