IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (64%)
• Login (21%)
• Withdrawals (7%)
• Website (7%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Sérignan	Trading platform	4 days ago
Perpignan	Trading platform	4 days ago
Bordeaux	Trading platform	4 days ago
London	Trading platform	27 days ago
Markt Schwaben	Trading platform	28 days ago
Castleford	Withdrawals	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 3 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Ric₿ezos (@BezosRic) reported 4 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  options_222 (@options_222) reported 8 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  Harald Hadrada (@HaraldHadrada2) reported 8 minutes ago

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Victor Cortino (@CortinoVictor) reported 13 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Casino Capital (@CasinoCapital) reported 14 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Watermelõn 🍉 (@wa7ermelon) reported 16 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Wally ****** (@Wally_Was_Here) reported 17 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 17 minutes ago

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  Topinfo (@TopTradersADVFN) reported 19 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Matt (@MattySP500) reported 20 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Gaurav Jindal (@gj100596) reported 21 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Matt (@MattySP500) reported 24 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  WARDELL (@MrFord_10037) reported 25 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  dismantle_ (@JJJorange) reported 27 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Richard (@Richard85801567) reported 27 minutes ago

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 28 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  Neil Sanderson (@ChinUpChubbly) reported 30 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Jess-No flags because I actually am British (@JessSalop) reported 32 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Sudhin ps (@Sudhinps15) reported 32 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Matt (@MattySP500) reported 33 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Terry and a turtle (@terryrus99) reported 37 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  AnnRaj (@anandhichetlur) reported 38 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Matt (@MattySP500) reported 39 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Buttercup Serenity (@cthao2101) reported 40 minutes ago

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  Harald Hadrada (@HaraldHadrada2) reported 40 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  matt92 (@matt92__) reported 42 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Kryptogem110x (@kryptogem110x) reported 50 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Sengoku (@Sengoku21524499) reported 50 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Mark Thomas (@mtstormus) reported 53 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again