IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0
Apr 10, 2:10 AM GMT+5:30	0	0
Apr 10, 2:30 AM GMT+5:30	0	0
Apr 10, 2:50 AM GMT+5:30	0	0
Apr 10, 3:10 AM GMT+5:30	0	0
Apr 10, 3:30 AM GMT+5:30	0	0
Apr 10, 3:50 AM GMT+5:30	0	0
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0
Apr 10, 6:30 AM GMT+5:30	0	0
Apr 10, 6:50 AM GMT+5:30	0	0
Apr 10, 7:10 AM GMT+5:30	0	0
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (50%)
Website (25%)
Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	10 days ago
Southwark	Login	11 days ago
Radstock	Website	28 days ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

Rupert 🇬🇧 (@RGrauholz1871) reported 2 minutes ago
@ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011
Andy Gill (@andygill76) reported 5 minutes ago
@DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.
Steven Booth (@boothysl91) reported 6 minutes ago
@englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk
Mouse Pillow (@ChazWood5) reported 9 minutes ago
@englandcricket @IGcom Is this the worst England side to ever tour Australia?
Mr R (@MrR1chmond) reported 12 minutes ago
@IGSquawk @IGcom have you not woken up yet? System down?
Macro Joe (@wealthelf) reported 15 minutes ago
@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
Kevin Shames (@kshames) reported 16 minutes ago
@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
Saul Adom (@SunalotS) reported 17 minutes ago
@OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍
Kryptogem110x (@kryptogem110x) reported 17 minutes ago
@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
Heetan J (@Heetan001) reported 18 minutes ago
@IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…
Guy Edwards (@Nice_GuyEddie) reported 19 minutes ago
@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
Mark Thomas (@mtstormus) reported 20 minutes ago
@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
Victor Cortino (@CortinoVictor) reported 21 minutes ago
@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
rohitchad18 (@rohitchad18) reported 22 minutes ago
@IGcom , your online portal and app are not loading. Is there a server outage?
Kryptogem110x (@kryptogem110x) reported 25 minutes ago
@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
Matt (@MattySP500) reported 26 minutes ago
@IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.
A Reasonable Person (@DanielgDan) reported 28 minutes ago
@englandcricket @IGcom Damn that looks innocuous
Fordy-PUFC (@MrFord89) reported 33 minutes ago
@imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful
Bazzer (@baz_trading) reported 34 minutes ago
@ShareSpeculator @IGClientHelp Yeah same error
Penny Share Trader (@Penny_Shares) reported 35 minutes ago
@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
joe ele (@joe31756) reported 35 minutes ago
@IGcom @ChrisB_IG The problem the market is down not because the banks problem but because the manipulation because this week is options expiry monthly and quarterly for shares and indexes .
Mr Downs (@MrD23English) reported 39 minutes ago
@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
smudgedan (@Smudgedann) reported 42 minutes ago
Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst
Naser (@Naser45613500) reported 48 minutes ago
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
David Fletcher (@DavidFl74160780) reported 49 minutes ago
@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
Matt (@MattySP500) reported 50 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Matt (@MattySP500) reported 52 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
TomMcAdamNo5 (@McAdamNo5) reported 57 minutes ago
@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
Matt (@MattySP500) reported 57 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
To The Tick Trading (@_ToTheTick) reported 58 minutes ago
@tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻