IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (44%)
• Trading platform (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Upminster	Login	2 days ago
Bouzigues	Website	22 days ago
Badajoz	Trading platform	26 days ago
Ciempozuelos	Trading platform	27 days ago
Hackney	Trading platform	27 days ago
London	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smudgedan (@Smudgedann) reported 2 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  gin&pinklemonade (@Woodywudpeck) reported 3 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  G. (@LArsenal96) reported 6 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Kryptogem110x (@kryptogem110x) reported 7 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Aaron ***** (@AaronCocks86016) reported 9 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Sudhin ps (@Sudhinps15) reported 9 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Watermelõn 🍉 (@wa7ermelon) reported 10 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  ShareSpeccy (@ShareSpeculator) reported 12 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 13 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  andy mufc (@AndrewFearn95) reported 16 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Macro Joe (@wealthelf) reported 16 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  fundamentally its a bargain (@its_fundamental) reported 17 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  paul Borrowdale (@BorrowdalePaul) reported 17 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  fundamentally its a bargain (@its_fundamental) reported 22 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  The Return (@TumbleweedChase) reported 25 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  smudgedan (@Smudgedann) reported 28 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Ruud Kist (@Ruud_Kist) reported 33 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Casino Capital (@CasinoCapital) reported 34 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  J.Hick (@Hickbcfc) reported 39 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  alexander ellison (@alhellison) reported 39 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Harald Hadrada (@HaraldHadrada2) reported 44 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Heetan J (@Heetan001) reported 45 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  liam⚽️🏏 (@liam_S126) reported 45 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Girish Menon (@wildlifegiri) reported 47 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Mark Thomas (@mtstormus) reported 48 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Andrew Whitaker (@whitaker_andrew) reported 50 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Harald Hadrada (@HaraldHadrada2) reported 53 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  scottie (@dingle1964) reported 56 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 58 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Harald Hadrada (@HaraldHadrada2) reported 59 minutes ago

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients