IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	10 days ago
Southwark	Login	11 days ago
Radstock	Website	28 days ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brooksy (@brooksyruns89) reported 27 seconds ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Matt (@MattySP500) reported 4 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Matt (@MattySP500) reported 6 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  smudgedan (@Smudgedann) reported 8 minutes ago

  Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst

• 
  KryptoBeast (@BeastKrypto10x) reported 8 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  WhatsaMata8 (@whatsamata8) reported 11 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  kris b (@boisy12uws) reported 14 minutes ago

  @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

• 
  Guy de Jonquières (@guydej1) reported 15 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  Sach 🌏 (@sachsyd) reported 21 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Harald Hadrada (@HaraldHadrada2) reported 24 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Jumpers for Goalposts (@UKFootie66) reported 24 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 30 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  mark (@sociedadboy) reported 32 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  fundamentally its a bargain (@its_fundamental) reported 35 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Guy Edwards (@Nice_GuyEddie) reported 36 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  richard bayliss (@rbaylis256) reported 38 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Victor Cortino (@CortinoVictor) reported 39 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 41 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  liam⚽️🏏 (@liam_S126) reported 41 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Steven Booth (@boothysl91) reported 42 minutes ago

  @englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk

• 
  Steve (@ayTrader) reported 43 minutes ago

  @IGcom @JeremyNaylor_IG Hope it gonna collapse. Too high and bad quality.... they print too much fake money

• 
  TheSecretTravelAgent (@japers_1984) reported 46 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  Casino Capital (@CasinoCapital) reported 47 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Andrew Whitaker (@whitaker_andrew) reported 48 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Kryptogem110x (@kryptogem110x) reported 49 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  jelt (@InfoJelt) reported 50 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  gin&pinklemonade (@Woodywudpeck) reported 51 minutes ago

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Neil Sanderson (@ChinUpChubbly) reported 54 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  WARDELL (@MrFord_10037) reported 54 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Les Norton (@Les_NortonAU) reported 59 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up