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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Login (14%)
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Website (7%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hamburg |
Trading platform | |
 Sydney |
Website | |
 Lienz |
Trading platform | |
| Oberhausen |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Jusdis2010
(@SidSMehra) reported
@IGcom @rico04710023 Its still broken!!! I cant login at all...Please fix this quickly AND I one of them that dont give 2 farts about Gamestop!
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Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
@IGClientHelp everyday for the last 3 days the exact same problem has happened - I am not suggesting collusion just embarrassing incompetency - fix your broken platform.
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grace
(@grace6538) reported
@IGcom Is the app down due to traffic or due to deliberately manual closure? I just want to have a consistency access to my own fund
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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Jack
(@jack_r_m) reported
@IGClientHelp Intermittent? I haven’t been able to log on at all for nearly and hour and a half despite constantly trying
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp Are you STILL down?
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AshaRSG
(@RsgAsha) reported
@IGClientHelp please resolve issues cannot buy or sell. Bad timing and getting to regular
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HR1234
(@Am1n0_LDN) reported
@IGcom @gamerti44700836 are you still not working?
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Maria
(@planet_maria) reported
@IGClientHelp 3rd day in a row. Log in and get a blank screen as platform won’t load. WTF is going on?
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Maximus
(@9699David) reported
@IGClientHelp Hi, having status 500 and status 429 error logging into IG trading account. PLS HELP ASAP!
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Nyle Levi
(@nylelevi) reported
@IGClientHelp I’ve been a long time customer but if I can see other platforms running while this one has been down for an hour and a half during the most crucial trading hours for the second time this week then I need to seriously consider staying. You’re playing with people’s money here.
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steve smith
(@steviesmith) reported
@IGClientHelp Any idea how long the platform will be down? Thanks
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James Lawes
(@JLawes6) reported
@IGcom Maybe say something about this terrible service?
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Richard Deegan
(@RichardDeegan5) reported
@IGcom Your site has been down now for over an hour. I can't log on and your phones do not work, what has happened, why do you always have service connect failure? Useless
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Trade the future...
(@dlefcoe) reported
@IGcom online helpdesk is down. phones are down. platform down. => please reply !!!
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Richard Morgan
(@BullishRichard) reported
@maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.
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conor 💙
(@conor__clarke) reported
@IGcom The site has been down for an hour, for the 3rd straight day, it had to be sorted
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Richard Deegan
(@RichardDeegan5) reported
@RobertTomic @IGcom Protecting the big boys, useless service run by idiots, I will be looking elsewhere.
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Skooterz
(@Skooterz2) reported
@IGClientHelp Yes, this is the second at around the same time, if this is any help to you, costing us both money
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Muneeb Younsi
(@MuneebYounsi) reported
@IGClientHelp Are you serious? Not able to login since US opening
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luxmanage
(@luxmanage1) reported
@IGcom Come on how long can you allow the platform to be down. WTF come on limit the trading but Eminem the platform people getting hurt now.
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Peter Clay
(@ppeterclay) reported
@IGcom @IGClientHelp WAKE THE F UP!!! No support, no update... incompetent! Update your clients, they are losing money.
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Yggdrasil
(@Yggdras84533208) reported
@HellishTrader @GregMannarino @IGClientHelp Well, I didn´t was long Silver, and they just shut me down. Can´t access my account, no answer on phones.
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BitofaCoin
(@Aimbig2) reported
@IGClientHelp 3 Days in a row you deliberately crash the system at 14:30. Why?
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Alex
(@thewinelake) reported
@milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.
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Martin
(@mdbvs) reported
@IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk