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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (86%)
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Website (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Izazul Aftab
(@izazoriginal) reported
@englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down
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HFT.news
(@news_hft) reported
@IGcom Unable to login to a/c and no password request being sent
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TheBeeaka
(@thebeeaka) reported
@IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Alex Tezcatlipoca
(@alexneutronstar) reported
@MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense
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ollieMaqsDad
(@MaqsDad) reported
@HLInvest @IGcom $TYDE is down another 10% this morning and you still haven't allocated my shares to me. This is criminal!!!!! When will you deliver them when $TYDE is worth $0
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joe ele
(@joe31756) reported
@IGcom $Gold is bullish , higher inflation and USA dollar is going down .
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yaz jehanzeb
(@jehanzeb_yasir) reported
@IGClientHelp hi I’m out of country and not able to log in not able to access any IG web page, can you tell me what’s the issue, it is the case because I’m abroad and phone is on aeroplane mode though my wifi is on? Pls can you help and let me know so I can start trade
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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Lewis
(@LewBrealey) reported
@AdamDutton1 @englandcricket @IGcom Get buttler opening batting in tests and crash it to all parts
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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Yups
(@Dannystorer) reported
@MaqsDad @IGClientHelp I have a bad feeling about this. its open to trade for everyone else in 12 minutes, I have seen hundreds of people that received them today
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King Nidge
(@KingNidgey) reported
@Dannystorer @IGClientHelp @IGSquawk Their phone support just told me up to 5 working days once they receive them from their broker. There again, he was probably just throwing out BS because he didn't know himself.
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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ollieMaqsDad
(@MaqsDad) reported
@IGClientHelp Hi, it seems everyone is receiving shares except your clients. Do you have any more updates? The share price dropped 66% yesterday, and I was unable to do anything about it. Do I need to make a complaint to the @TheFCA
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp PRT not working for me is this expected ?
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?
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Anurag Jadia
(@AnuragJadia) reported
@englandcricket @jimmy9 @IGcom Its such a bad place to play cricket. Should not play international matches in England due to weather conditions. As spectator, it's really annoying 😡
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom Why did Ben stokes and buttler not review their wickets south Africa might be doing no ***** and getting away with it but surely england don't normally allow south Africa to get to 333 but Morgan is to blame for not stepping down just before they was due to
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Mordechai Blauerstein
(@MBlauerstein) reported
@crashingBitcoin @IGcom What happened to the gold bug guy?
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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Cobi
(@peppertree_ave) reported
@IGClientHelp I can't log in to my account. Are you guys still busy with maintenance?
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JUST A CASUAL GUY|| ENGLAND🏴
(@JUSTACASUAL699) reported
@englandcricket @IGcom Only the IPL lad scoring runs, maybe IPL was never the problem
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Mitch Walmsley
(@mitchw05) reported
@GHodgsonSport @englandcricket @IGcom Saw the notification and thought this was a signing gif you've let me down GH
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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YOUAREMYBORO 🏴🏴🇺🇦 🇺🇦
(@THEREALBORO) reported
@englandcricket @IGcom Should of extended play another 30 mins and let's them smash Bracewell worst spinner I've ever seen at this level. Nicely done lads, it's terrific to watch this 🙌🔥
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Dan Towell
(@behindthegaze) reported
@englandcricket @JamieOverton @IGcom This lad can bat, solid down the lower order
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help