IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (30%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Badajoz	Trading platform	3 days ago
Ciempozuelos	Trading platform	5 days ago
Hackney	Trading platform	5 days ago
London	Login	17 days ago
Berlin	Login	1 month ago
Southwark	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smudgedan (@Smudgedann) reported 6 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Rosen (@AZMIH_Rosen) reported 7 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Penny Share Trader (@Penny_Shares) reported 8 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  matt92 (@matt92__) reported 8 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Dino - GTFC (@DinoGTFC) reported 14 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  smudgedan (@Smudgedann) reported 14 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  fundamentally its a bargain (@its_fundamental) reported 15 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  To The Tick Trading (@_ToTheTick) reported 16 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  Kryptogem110x (@kryptogem110x) reported 17 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  Tan Eriogerg (@nasteegee) reported 21 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  rohitchad18 (@rohitchad18) reported 21 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Tom Morris (@TomMorris16) reported 26 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Rob ⭐⭐️ (@LordBadshot) reported 27 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Matt (@MattySP500) reported 28 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Sengoku (@Sengoku21524499) reported 31 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Andrew Whitaker (@whitaker_andrew) reported 33 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Gurkin (@gurkin192) reported 35 minutes ago

  @IGcom Portal not working..... WTF?!

• 
  Malcolm Ace (@Mal_Ace) reported 37 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  smudgedan (@Smudgedann) reported 39 minutes ago

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Matt (@MattySP500) reported 41 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 41 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  CT🪐 (@gercekci_V) reported 42 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Jam4U (@Jam4u_75) reported 43 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  John Dow (@jeffalan2112) reported 48 minutes ago

  @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

• 
  fundamentally its a bargain (@its_fundamental) reported 53 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Singh V.R. (@Singhcricguy) reported 57 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  AnnRaj (@anandhichetlur) reported 58 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  IG (@IGcom) reported 59 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  Mouse Pillow (@ChazWood5) reported 1 hour ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Sudhin ps (@Sudhinps15) reported 1 hour ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options