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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 09/22/2023 12:20

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • Login 66.67%

    Login

  • Website 25.93%

    Website

  • Withdrawals 3.70%

    Withdrawals

  • Trading platform 3.70%

    Trading platform

Live Outage Map

The most recent IG outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Login
United StatesHarriman Website
AustraliaSydney Login
SingaporeSingapore Login
AustraliaMelbourne Website
United KingdomBath Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • samanthony88 Sam Anthony (@samanthony88) reported

    @IGClientHelp platform has been down for an hour, is this being addressed?

  • hilldogFX Hilldog FX (@hilldogFX) reported

    @IGcom There have been some minor problems with the platform before but this is bad. . . real bad.

  • jack_r_m Jack (@jack_r_m) reported

    @Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)

  • MffnMn Aku Viisainen (@MffnMn) reported

    @IGClientHelp Hey, I cannot open my trading platform, login works but platform just hangs on open...

  • Gerd4lux Gerd (@Gerd4lux) reported

    @TheFCA check out these mf's at @IGClientHelp ... 3rd day in a row they shut down trading

  • RealJackMaxson Jack Maxson (@RealJackMaxson) reported

    @IGcom FIX YOUR WEBSITE I HAVE MONEY ON THE LINE!

  • driveJohnsons driveJohnson’s (@driveJohnsons) reported

    @IGcom Please note if you want to log into you account during volatile trading periods you can’t. Your money could go up or down and you are helpless because IG do f*#k all about it!

  • tomverfin Tommy Vercetti (@tomverfin) reported

    @IGcom The fact you haven't put out a statement yet about the outage is absurd. How flagrantly can you express contempt for your users? what's the limit? Instead of the "IG" logo presenting while we're locked out of our accounts, what about a middle finger?

  • ptrckbtmn4000 Brrrrrr (@ptrckbtmn4000) reported

    @IGClientHelp issues with platform???

  • Rogerfed23 Rogerfed (@Rogerfed23) reported

    @IGClientHelp Guys platform is down again, are you doing like those criminals of Robinhood????

  • andrejmarinic Andrej Marinić (@andrejmarinic) reported

    @mascom84 @IGClientHelp if we you could login, IG has stopped all trading on both GME and AMC.

  • lumsdon_simon Simon Lumsdon (@lumsdon_simon) reported

    @IGcom Guys your site is terrible!!! Down at 14:30 each day!

  • scyong23 Liquid Gold (@scyong23) reported

    @IGClientHelp the worse platform. Couldn’t even close my position and keep saying error. Just here to take retailers money for your gains

  • SamCullen95 Sam Cullen (@SamCullen95) reported

    @IGcom Can you at least offer platform stability. Or is this a ***** tactic to stop us buying and selling?

  • stuie1963 Stuart Dalton (@stuie1963) reported

    @IGcom is your site down again.

  • ThomasKriaras Thomas Kriaras (@ThomasKriaras) reported

    @IGcom You are not letting people login in to their IG accounts. There is no customer service number to call - it is disconnected. You won't let me access my money. This is market manipulation and you've stolen my money. The website doesn't even acknowledge it is down.

  • drinno_au Drinno (@drinno_au) reported

    @milbshake @IGClientHelp Down again.. for the first whole HOUR of trading. Not good enough.. When are we actually able to access our funds??

  • L4V1124610 DietCoke7 (@L4V1124610) reported

    @IGClientHelp hi, am I supposed to just sit here and lose money while you fix this?!

  • Dan_The_Maiin Daniel (@Dan_The_Maiin) reported

    @IGClientHelp Again ?????? can't log in ? This is becoming a daily occurrence now? Are you going to tell us what the issue is?

  • Eddystone506 Professor Lord Sir Dominic Scummings PhD (retd.) (@Eddystone506) reported

    @IGClientHelp @milbshake Your site is down AGAIN?

  • RobertTomic Robert Tomic (@RobertTomic) reported

    @IGcom 3rd day in a row your systems are down what a joke🤬

  • C0nfu5 Greg Neal (@C0nfu5) reported

    @milbshake @IGClientHelp @IGClientHelp Still not working! They are up to ***** tricks, same thing happened in the US yesterday

  • SportFocussed Al (@SportFocussed) reported

    @IGClientHelp your platform in the UK seems to have gone down sometime between 1pm and 3.30pm today. Can you advise what the problem is and when you expect it to be back online?

  • ApprovedDoctor ApprovedDoctor (@ApprovedDoctor) reported

    @IGClientHelp awful!!

  • mimifontaine Mimi Fontaine (@mimifontaine) reported

    @MS33391811 @milbshake @IGClientHelp Give them a break, they're so busy managing the very active "24 hour Monday-Friday" twitter support desk which carefully replies to everyone's problems /s

  • akashlagad90 Akash Lagad (@akashlagad90) reported

    @IGcom You dont offer ability to even let people login for the last 3 days!!!!!!

  • andrejmarinic Andrej Marinić (@andrejmarinic) reported

    @mascom84 @IGClientHelp even if you could login, IG has stopped all trading on both GME and AMC.

  • adatherton David Atherton (@adatherton) reported

    @IGClientHelp Still having probs loading /wtp. Main login ok but can't trade. Tried >1 browser >1 computer.

  • fargo_invests Fargo Invests (@fargo_invests) reported

    So ******* frustrating @IGcom **** you and your **** ******* platform. Unable to open or close positions!!

  • maneco1964 maneco64 (@maneco1964) reported

    @IGcom Just liquidated all my positions with @igcom as I have lost confidence in a broker that blocks accounts when the stock market is down 0.5%. Can you imagine when it really gets volatile. Leave the sinking ship while you can!