IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 29, 11:10 PM GMT+5:30	0	0
May 29, 11:30 PM GMT+5:30	0	0
May 29, 11:50 PM GMT+5:30	0	0
May 30, 12:10 AM GMT+5:30	0	0
May 30, 12:30 AM GMT+5:30	0	0
May 30, 12:50 AM GMT+5:30	0	0
May 30, 1:10 AM GMT+5:30	0	0
May 30, 1:30 AM GMT+5:30	0	0
May 30, 1:50 AM GMT+5:30	0	0
May 30, 2:10 AM GMT+5:30	0	0
May 30, 2:30 AM GMT+5:30	0	0
May 30, 2:50 AM GMT+5:30	0	0
May 30, 3:10 AM GMT+5:30	0	0
May 30, 3:30 AM GMT+5:30	0	0
May 30, 3:50 AM GMT+5:30	0	0
May 30, 4:10 AM GMT+5:30	0	0
May 30, 4:30 AM GMT+5:30	0	0
May 30, 4:50 AM GMT+5:30	0	0
May 30, 5:10 AM GMT+5:30	0	0
May 30, 5:30 AM GMT+5:30	0	0
May 30, 5:50 AM GMT+5:30	0	0
May 30, 6:10 AM GMT+5:30	0	0
May 30, 6:30 AM GMT+5:30	0	0
May 30, 6:50 AM GMT+5:30	0	0
May 30, 7:10 AM GMT+5:30	0	0
May 30, 7:30 AM GMT+5:30	0	0
May 30, 7:50 AM GMT+5:30	0	0
May 30, 8:10 AM GMT+5:30	0	0
May 30, 8:30 AM GMT+5:30	0	0
May 30, 8:50 AM GMT+5:30	0	0
May 30, 9:10 AM GMT+5:30	0	0
May 30, 9:30 AM GMT+5:30	0	0
May 30, 9:50 AM GMT+5:30	0	0
May 30, 10:10 AM GMT+5:30	0	0
May 30, 10:30 AM GMT+5:30	0	0
May 30, 10:50 AM GMT+5:30	0	0
May 30, 11:10 AM GMT+5:30	0	0
May 30, 11:30 AM GMT+5:30	0	0
May 30, 11:50 AM GMT+5:30	0	0
May 30, 12:10 PM GMT+5:30	0	0
May 30, 12:30 PM GMT+5:30	0	0
May 30, 12:50 PM GMT+5:30	0	0
May 30, 1:10 PM GMT+5:30	0	0
May 30, 1:30 PM GMT+5:30	0	0
May 30, 1:50 PM GMT+5:30	0	0
May 30, 2:10 PM GMT+5:30	0	0
May 30, 2:30 PM GMT+5:30	0	0
May 30, 2:50 PM GMT+5:30	0	0
May 30, 3:10 PM GMT+5:30	0	0
May 30, 3:30 PM GMT+5:30	0	0
May 30, 3:50 PM GMT+5:30	0	0
May 30, 4:10 PM GMT+5:30	0	0
May 30, 4:30 PM GMT+5:30	0	0
May 30, 4:50 PM GMT+5:30	0	0
May 30, 5:10 PM GMT+5:30	0	0
May 30, 5:30 PM GMT+5:30	0	0
May 30, 5:50 PM GMT+5:30	0	0
May 30, 6:10 PM GMT+5:30	0	0
May 30, 6:30 PM GMT+5:30	0	0
May 30, 6:50 PM GMT+5:30	0	0
May 30, 7:10 PM GMT+5:30	0	0
May 30, 7:30 PM GMT+5:30	0	0
May 30, 7:50 PM GMT+5:30	0	0
May 30, 8:10 PM GMT+5:30	0	0
May 30, 8:30 PM GMT+5:30	0	0
May 30, 8:50 PM GMT+5:30	0	0
May 30, 9:10 PM GMT+5:30	0	0
May 30, 9:30 PM GMT+5:30	0	0
May 30, 9:50 PM GMT+5:30	0	0
May 30, 10:10 PM GMT+5:30	0	0
May 30, 10:30 PM GMT+5:30	0	0
May 30, 10:50 PM GMT+5:30	0	0
May 30, 11:10 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (44%)
Login (33%)
Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	15 days ago
Badajoz	Trading platform	18 days ago
Ciempozuelos	Trading platform	20 days ago
Hackney	Trading platform	20 days ago
London	Login	1 month ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

andy mufc (@AndrewFearn95) reported 2 minutes ago
@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
CarlRambo2025 (@CarlRambo2025) reported 3 minutes ago
@IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month
Zaraq Afzal (@afzal_zara26257) reported 3 minutes ago
@englandcricket @IGcom An innings of highest quality by Joe Root.
WARDELL (@MrFord_10037) reported 3 minutes ago
@englandcricket @IGcom So Mark Wood went down for 1 test huh
Matt (@MattySP500) reported 5 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Stephen Hampson (@StephenHampson) reported 6 minutes ago
@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
liam⚽️🏏 (@liam_S126) reported 12 minutes ago
@englandcricket @IGcom Very good after that god awful first game
Trader nomad (@trader_nomad) reported 16 minutes ago
Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous
John Dow (@jeffalan2112) reported 17 minutes ago
@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
mark (@sociedadboy) reported 18 minutes ago
@englandcricket @IGcom Stupid shot
TomMcAdamNo5 (@McAdamNo5) reported 19 minutes ago
@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
Heetan J (@Heetan001) reported 19 minutes ago
I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
Steven Rowe (@Stevenrowe25) reported 20 minutes ago
@AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing
smudgedan (@Smudgedann) reported 25 minutes ago
@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
IG Client Help (@IGClientHelp) reported 26 minutes ago
@knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.
Malcolm Ace (@Mal_Ace) reported 32 minutes ago
@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’
Matt (@MattySP500) reported 32 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Rupert 🇬🇧 (@RGrauholz1871) reported 38 minutes ago
@ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011
Noah Silverman, PhD (@noah_phd) reported 41 minutes ago
@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
richard bayliss (@rbaylis256) reported 42 minutes ago
@IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all
Gurkin (@gurkin192) reported 44 minutes ago
@IGcom Portal not working..... WTF?!
Mr R (@MrR1chmond) reported 46 minutes ago
@IGSquawk @IGcom have you not woken up yet? System down?
Heetan J (@Heetan001) reported 47 minutes ago
@IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…
smudgedan (@Smudgedann) reported 50 minutes ago
@ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed
KryptoBeast (@BeastKrypto10x) reported 53 minutes ago
Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom
Harald Hadrada (@HaraldHadrada2) reported 54 minutes ago
@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
fundamentally its a bargain (@its_fundamental) reported 55 minutes ago
Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.
Reality (@Factchecker2000) reported 58 minutes ago
@ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!
smudgedan (@Smudgedann) reported 59 minutes ago
@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
jack (@johnmar74440222) reported 59 minutes ago
@englandcricket @IGcom WTF WID THIS FRAUD TEAM