IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (63%)
• Trading platform (22%)
• Website (13%)
• Withdrawals (3%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Stuttgart	Login	2 days ago
Brest	Trading platform	2 days ago
Valence	Website	2 days ago
Le Puy-en-Velay	Login	2 days ago
Elne	Login	2 days ago
Paris	Trading platform	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@investing256) reported 3 minutes ago

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  Mahakala (@waimeazach) reported 4 minutes ago

  @IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s

• 
  AK (@avinashkaware01) reported 4 minutes ago

  @IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1£, resulting in a great loss. IG should compensate for that.

• 
  It's No Joke. (@Read_That_Right) reported 5 minutes ago

  @2grokornot2grok @11invest @IGcom It's got to have something to do with it................to be honest I want to leave IG. too expensive.........too any issues like this. cheaper alternative about, but worried about the migration time as i've got active positions Long and anticipating a BO soon.

• 
  DV8OR (@dv8or1) reported 6 minutes ago

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Harald Hadrada (@HaraldHadrada2) reported 14 minutes ago

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Nassar Sandusky (@NassarSandusky) reported 15 minutes ago

  @TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in

• 
  OD2 Trades (@OD2Trades) reported 18 minutes ago

  @Molibar @IGcom down for me too

• 
  peter (@A7068AP) reported 18 minutes ago

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  the Wise Fool (@theWiseFool8) reported 19 minutes ago

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  T Baba (@Boltlightning77) reported 20 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Matt (@MattySP500) reported 22 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  james kiernan (@jameski07874400) reported 22 minutes ago

  @IGClientHelp can’t login via app or web ??

• 
  Mr ********** (@MrShitbagger) reported 25 minutes ago

  @IGClientHelp IG down ?

• 
  TheSphinx 🐿️ (@TheSphinxRocks) reported 25 minutes ago

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  MikeN (@Mikenarm) reported 27 minutes ago

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  𝕺 (@Qblivionn) reported 28 minutes ago

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?

• 
  jelt (@InfoJelt) reported 32 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Julian (@InvestingJulian) reported 34 minutes ago

  @igcom still can’t login after over an hour. Anyone know what’s going on?

• 
  gin&pinklemonade (@Woodywudpeck) reported 37 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Dave (@djp4976) reported 41 minutes ago

  If it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades

• 
  LairdElmski (@LairdElmski) reported 44 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Molibar (@Molibar) reported 45 minutes ago

  @IGcom So is IG down now, or is it just me?

• 
  Tortoise investor (@InvestTortoise) reported 45 minutes ago

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  Joel Deakin (@JMHDeakin) reported 46 minutes ago

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  forex 🚜🧑🏻‍🌾🇬🇧 (@1forextrader1) reported 47 minutes ago

  @IGcom Ig down again!!!!!

• 
  Harald Hadrada (@HaraldHadrada2) reported 50 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  NM1 - (@AimforProfit) reported 53 minutes ago

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  अनिल (@paapikeeda) reported 54 minutes ago

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  MB (@MBdaytrading) reported 59 minutes ago

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating