IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 12/03/2025 16:30

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (79%)

    Trading platform (79%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • joe31756 joe ele (@joe31756) reported

    @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

  • LaugingAtPessi2 LaughingAtPessi (@LaugingAtPessi2) reported

    @englandcricket @IGcom Mount chelsea worst player

  • joe31756 joe ele (@joe31756) reported

    @IGcom @ChrisB_IG The problem the market is down not because the banks problem but because the manipulation because this week is options expiry monthly and quarterly for shares and indexes .

  • Devan312 Devan Patel (@Devan312) reported

    @IGcom I have been struggling to get my funds from my account, I got a automated email saying I need to verify my account, I am happy to send my documents to a safe email address but no-one even replies from your emails so hesitant to send my documents at the moment, please help

  • Z_brierley Zach Brierley (@Z_brierley) reported

    @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

  • TotalValverde15 ₱rxteek (@TotalValverde15) reported

    @englandcricket @IGcom Bc wtf is this timing

  • Dennis_G6YBC Dennis_G6YBC 🇬🇧🇺🇸🇺🇦 (@Dennis_G6YBC) reported

    @MTDomain @IGcom @JMahony_IG But the next issue is, Section 106 money is not spent on infrastructure like schools, roads doctors etc. we now have schools with 100 places but 175 wanting a place. Nearest school 1.5K away but they have same issues. And it’ll get bigger with more houses but no infrastructure.

  • 57timj Tim James (@57timj) reported

    @IGcom Surely private health will be a growth area for the future in the UK, with this government determined to completely break the NHS and Labour promising not to fix the NHS, but to work with private providers! (I won’t be charging for stating the obvious)

  • Spl1831 Spl183 (@Spl1831) reported

    @IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?

  • telx100 telx100 (@telx100) reported

    @IGcom @AngelineOng META doesn’t work, it’s a poor product on facebook, I’ve experienced far too many crashes to approve this update other media companies should avoid using META like the Plague, I will leave if they can’t fix this problem!

  • shaunie233 shaun.russell (@shaunie233) reported

    @IGcom Thk **** thought it was going to be hugh grant

  • boothysl91 Steven Booth (@boothysl91) reported

    @englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk

  • John197210 John Pearce (@John197210) reported

    @AIM_7_8 @englandcricket @IGcom That does trouble Stokes/McCullum. They're more interested in the wickets column!

  • Smudgedann smudgedan (@Smudgedann) reported

    Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst

  • ayTrader Steve (@ayTrader) reported

    @IGcom @JeremyNaylor_IG Hope it gonna collapse. Too high and bad quality.... they print too much fake money

  • ChrisLe11767290 Chris Lee (@ChrisLe11767290) reported

    @englandcricket @IGcom 1 down already then

  • TradeFloorAudio Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • DavidFl74160780 David Fletcher (@DavidFl74160780) reported

    @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

  • Think_London Driver/Sleeper (@Think_London) reported

    @Russmcfly @IGcom So do you see year in year increases like this every year? I bet you're one of those that support our warmongering in Ukraine and will happily accept this stupid price rise

  • Stock8115 James Oxley (@Stock8115) reported

    @IGcom @amishshah1968 Your support is like a 3rd call centre, not a trading platform.

  • guydej1 Guy de Jonquières (@guydej1) reported

    @IGcom @ChrisB_IG Link is broken.

  • Stock8115 James Oxley (@Stock8115) reported

    @mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.

  • AndertonJohn John Anderton (@AndertonJohn) reported

    @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

  • jackbyrne91 Jack (@jackbyrne91) reported

    @englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.

  • stuuk1 SJ (@stuuk1) reported

    @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

  • lennon909uk richard (@lennon909uk) reported

    @englandcricket @IGcom How the heck is Zack still keeping his place. I get that he might once in a blue moon help win a game but with his constant low scores & ball dropping he’s more likely to cost us a win.

  • ehsansharif1 Ehsan Sharif (@ehsansharif1) reported

    @englandcricket @RehanAhmed__16 @IGcom 6 bowlers wtf

  • thedarkonexx JB (@thedarkonexx) reported

    Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated