IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (40%)
• Trading platform (40%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Trading platform	1 day ago
Upminster	Login	4 days ago
Bouzigues	Website	25 days ago
Badajoz	Trading platform	28 days ago
Ciempozuelos	Trading platform	30 days ago
Hackney	Trading platform	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark (@sociedadboy) reported 1 minute ago

  @englandcricket @IGcom Stupid shot

• 
  Harald Hadrada (@HaraldHadrada2) reported 4 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  RightOn (@RightOn10) reported 6 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Mouse Pillow (@ChazWood5) reported 7 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Rosen (@AZMIH_Rosen) reported 9 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  To The Tick Trading (@_ToTheTick) reported 11 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  IG Client Help (@IGClientHelp) reported 14 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Martha (@Martha_aka_eve) reported 15 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  fundamentally its a bargain (@its_fundamental) reported 16 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Matt (@MattySP500) reported 19 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  options_222 (@options_222) reported 20 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  Saul Adom (@SunalotS) reported 20 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Ric₿ezos (@BezosRic) reported 22 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  ShareSpeccy (@ShareSpeculator) reported 22 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Harald Hadrada (@HaraldHadrada2) reported 23 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Dino - GTFC (@DinoGTFC) reported 25 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Matt (@MattySP500) reported 27 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  scottie (@dingle1964) reported 28 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Jam4U (@Jam4u_75) reported 29 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Matt (@MattySP500) reported 29 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  CT🪐 (@gercekci_V) reported 32 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Neil Sanderson (@ChinUpChubbly) reported 33 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Matt (@MattySP500) reported 35 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Macro Joe (@wealthelf) reported 36 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  T Baba (@Boltlightning77) reported 40 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Christine Slimm (@chrissies141) reported 46 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  Watermelõn 🍉 (@wa7ermelon) reported 47 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Aaron ***** (@AaronCocks86016) reported 48 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Casino Capital (@CasinoCapital) reported 52 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Penny Share Trader (@Penny_Shares) reported 57 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue