IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (45%)
• Website (27%)
• Login (27%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	12 hours ago
Badajoz	Trading platform	4 days ago
Ciempozuelos	Trading platform	5 days ago
Hackney	Trading platform	5 days ago
London	Login	18 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ahmed Mohamed (@sayed_sikaa3) reported 6 minutes ago

  @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

• 
  jack (@johnmar74440222) reported 8 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  smudgedan (@Smudgedann) reported 12 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Brooksy (@brooksyruns89) reported 15 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Tom Morris (@TomMorris16) reported 15 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  smudgedan (@Smudgedann) reported 15 minutes ago

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 17 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Gaurav Jindal (@gj100596) reported 17 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  QuantumX (@QuantumStateX) reported 19 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Matt (@MattySP500) reported 21 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Tom Norman (@plaste) reported 22 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Harald Hadrada (@HaraldHadrada2) reported 24 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Mr•K (@Mr_K2015) reported 28 minutes ago

  @IGcom Can’t login to my account?

• 
  ATHAR (@Atharcrypto) reported 29 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Dougparkspropertynest (@network_surrey) reported 33 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Matt (@MattySP500) reported 34 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  andy mufc (@AndrewFearn95) reported 36 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Sudhin ps (@Sudhinps15) reported 36 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  AnnRaj (@anandhichetlur) reported 40 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Noah Silverman, PhD (@noah_phd) reported 41 minutes ago

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Stephen Hampson (@StephenHampson) reported 42 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Kryptogem110x (@kryptogem110x) reported 42 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Matt (@MattySP500) reported 44 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  King (@KK39072403) reported 44 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Girish Menon (@wildlifegiri) reported 45 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Andrew Whitaker (@whitaker_andrew) reported 51 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  mark (@sociedadboy) reported 54 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  gin&pinklemonade (@Woodywudpeck) reported 59 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  T Baba (@Boltlightning77) reported 60 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Victor Cortino (@CortinoVictor) reported 1 hour ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.