IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	20 days ago
Markt Schwaben	Trading platform	21 days ago
Castleford	Withdrawals	27 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrewdc208 (@andrewdc208) reported 44 seconds ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  RightOn (@RightOn10) reported 2 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  KryptoBeast (@BeastKrypto10x) reported 3 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  Casino Capital (@CasinoCapital) reported 4 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Matt (@MattySP500) reported 9 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Penny Share Trader (@Penny_Shares) reported 10 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Aaron ***** (@AaronCocks86016) reported 11 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Jess-No flags because I actually am British (@JessSalop) reported 12 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Heetan J (@Heetan001) reported 12 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Zaraq Afzal (@afzal_zara26257) reported 15 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  T Baba (@Boltlightning77) reported 16 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  bobfromthebell (@bobfromthebell) reported 20 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Fordy-PUFC (@MrFord89) reported 20 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 21 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  IG Client Help (@IGClientHelp) reported 25 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Matt (@MattySP500) reported 25 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 26 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Mark Newton (@Mark_Newton1) reported 27 minutes ago

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  10xHunter (@10xHunter) reported 28 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  CT🪐 (@gercekci_V) reported 34 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Heetan J (@Heetan001) reported 41 minutes ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  Steven Rowe (@Stevenrowe25) reported 42 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  J.Hick (@Hickbcfc) reported 42 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  paul Borrowdale (@BorrowdalePaul) reported 43 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Gaurav Jindal (@gj100596) reported 44 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Mark Thomas (@mtstormus) reported 45 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  KryptoBeast (@BeastKrypto10x) reported 45 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Dougparkspropertynest (@network_surrey) reported 46 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  LairdElmski (@LairdElmski) reported 51 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Guy Edwards (@Nice_GuyEddie) reported 55 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed