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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 55% Trading platform (55%)
  • 27% Login (27%)
  • 9% Withdrawals (9%)
  • 9% Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 9 days ago
Markt Schwaben Trading platform 10 days ago
Castleford Withdrawals 16 days ago
Paris Login 29 days ago
Brussels Trading platform 1 month ago
Upminster Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

  • wildlifegiri
    Girish Menon (@wildlifegiri) reported

    @englandcricket @IGcom The worst team ever

  • MattBrookes3
    MattBrookes (@MattBrookes3) reported

    @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as Iโ€™m not aware of anything. Whatโ€™s the problem, and should I be concerned?

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • MrFord_10037
    WARDELL (@MrFord_10037) reported

    @englandcricket @IGcom So Mark Wood went down for 1 test huh

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • wealthelf
    Macro Joe (@wealthelf) reported

    @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom โ€” serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and youโ€™ll win a lot of business...certainly mine...be quick!

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • Martha_aka_eve
    Martha (@Martha_aka_eve) reported

    @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

  • KhanSahibHu
    KhanSahiba (@KhanSahibHu) reported

    @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

  • 3rdManView
    Third Man View (@3rdManView) reported

    @englandcricket @IGcom Two changes, big questions. ๐Ÿ‘€ Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. ๐Ÿ’ฅ๐Ÿ Boxing Day pressure just went up. ๐Ÿ”ฅ#Ashes #3rdManView

  • nasteegee
    Tan Eriogerg (@nasteegee) reported

    @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

  • andygill76
    Andy Gill (@andygill76) reported

    @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

  • JessSalop
    Jess-No flags because I actually am British (@JessSalop) reported

    @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

  • plaste
    Tom Norman (@plaste) reported

    @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

  • RGrauholz1871
    Rupert ๐Ÿ‡ฌ๐Ÿ‡ง (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • A7068AP
    peter (@A7068AP) reported

    @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

  • TheWelshBull
    Geraint Morris โšก๏ธ๐Ÿ”‹ (@TheWelshBull) reported

    @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

  • sachsyd
    Sach ๐ŸŒ (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

  • BezosRic
    Ricโ‚ฟezos (@BezosRic) reported

    @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

  • mtstormus
    Mark Thomas (@mtstormus) reported

    @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @adstrader @IGcom Reckon thatโ€™s a clerical error. Would be surprised if it isnโ€™t all of them once they realise

  • McAdamNo5
    TomMcAdamNo5 (@McAdamNo5) reported

    @NWSportDave @englandcricket @IGcom Awful standard bar root and brook