IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (44%)
- Login (33%)
- Website (22%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bouzigues
|
Website | 5 days ago |
 Badajoz
|
Trading platform | 8 days ago |
|
Ciempozuelos
|
Trading platform | 10 days ago |
 Hackney
|
Trading platform | 10 days ago |
|
London
|
Login | 22 days ago |
 Berlin
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
-
T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
-
Guy Edwards (@Nice_GuyEddie) reported@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
-
WhatsaMata8 (@whatsamata8) reported@IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again
-
Terry and a turtle (@terryrus99) reported@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
-
TheSecretTravelAgent (@japers_1984) reported@IGcom Worst take of the day goes to…..
-
Kevin Shames (@kshames) reported@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
-
Noah Silverman, PhD (@noah_phd) reported@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
-
gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
-
NNNuman (@numann14) reported@IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.
-
ShareSpeccy (@ShareSpeculator) reported@Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.
-
K4bala (@k4bal4) reported@IGcom does your platform is down? I can not trade
-
richard rooke (@bigrooke85) reported@maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[
-
Martha (@Martha_aka_eve) reported@REDBOXINDIA @IGcom Already the gap down is closing bears are fked
-
IG Client Help (@IGClientHelp) reported@Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.
-
IG (@IGcom) reported@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
-
#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
-
10xHunter (@10xHunter) reported@IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.
-
Harald Hadrada (@HaraldHadrada2) reported@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
-
Mark Thomas (@mtstormus) reported@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
-
kris b (@boisy12uws) reported@IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`
-
Sudhin ps (@Sudhinps15) reported@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options
-
WARDELL (@MrFord_10037) reported@englandcricket @IGcom So Mark Wood went down for 1 test huh
-
Dino - GTFC (@DinoGTFC) reported@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
-
Gaurav Jindal (@gj100596) reported@englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG
-
paul Borrowdale (@BorrowdalePaul) reported@ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.
-
smudgedan (@Smudgedann) reported@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
-
dismantle_ (@JJJorange) reported@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.
-
Neil Sanderson (@ChinUpChubbly) reported@maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍
-
richard bayliss (@rbaylis256) reported@IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all