Is IG down?

@IGcom hi IG your app is not working properly. When I login I couldn’t open my share trading account. It says ‘unexpected error occurred’. Can you please fix this issue ASAP?

@CMCMarketsAusNZ Your customer service is **** I couldn’t even get my password changed through your website it wouldn’t send me the reset code I’m now using @IGcom

@IGClientHelp @IGcom Why am I paying share commission fees for such poor customer service? @freetrade I am coming your way

@IGClientHelp I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice

@IGcom I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice

@IGClientHelp need help on the account Rafael Longui - need somone to call to make a deposit the card system wasnt working please call asap.

@IGcom waiting for account activation since quite long and not able to get any help from your Helpdesk. Nobody is even reverting to emails.

@IGcom It's disgraceful to raise your CFD prices by 250% for the same service. At least lower your minimum prices, £10 is way too much!!

anybody else having issues getting through to trading desk of @IGTRADING1 @IGClientHelp i wait 30mins and nothing, or 15 and then get cut off!

@IGClientHelp I would really appreciate it if I can get help i have been waiting since yesterday for a reply

@chileshewabo Hi, it arrived this morning some of which is already sitting with @IGcom I had a look at @Plus500 - I know you were also looking for minimum 1:5 , but they had all EV at 1:1 so doesn't suit me. Also no pre & post market. Great customer service though

@NoCensCH @Trading212 @IGcom Sure and I don't think anyone had any issue with them having bigger spreads comlared to competitors before people were entering into position, but changing spreads to force people into losses on existing positions is not OK

@PeterSedge @IGClientHelp Just signed up with @IGcom yesterday and unable to login, how often does this happen?

@IGClientHelp Anyone monitoring IT? Web and app platforms both down.

@IGClientHelp what is happening i cant even get to my account? app not working website not working? @IGTRADING1

@foodielondoner @IGcom @IGClientHelp Market what? you must be kidding there is no move on the market and you are using this excuse come on! Help your clients!!!

Useless @IGcom @IGClientHelp this is the SECOND DAY in a row I have sat on hold for an eternity waiting for someone to be bothered to pick up the phone and help me switch my 2FA to a new device. I think I will be closing my IG account at this rate. Useless.🤬

@IGcom who can I email regarding an dividend withdrawal issue on my share account. Tried @IGClientHelp but no luck, support chat but no answer, and email but no reply for a few days

@JMahony_IG @IGSquawk @IGClientHelp Hi, the fact I couldn't move my stop resulting in me losing return! This is not acceptable...what's the email address so I can make a formal complaint?

@IGcom could you please DM me? I need help with opening CFD account

@IGcom Morning. I've sent numerous emails to you regarding an ongoing issue. I keep receiving holding emails and promises of contact but nothing for weeks. Any chance of some help? Thanks (Name Martyn Paul)

@IGClientHelp Dear sir I have been experiencing a problem with my Tesla account since the split. I have sent numerous emails to IG without any positive feedback. In the meantime, I have identified other problems with RR and Top Glove Corporation. Please assist.

@IGClientHelp how bad is your customer service? I’ve spent 4 hours in two days on hold to you guys and all your staff are working from home and cannot be bothered to handle any issues. I’m trying to trade via your MT4 acc and it doesn’t work! No one calls back. All lies.

underwhelmed so far with the service. Locked out of my live account after 40 minutes on the help line and no one picks up. A little frustrating. @IGClientHelp

Oh joy. That awful moment when you need help, but its @IGClientHelp you need to contact! I wonder, will you help this time, or take several weeks to say 'not my problem' again?

@ft_content @IGcom A crash.

@ft_content @IGcom Bad in any scenario, unnecessary, self-inflicted, reckless. What more can anyone say, but stop?

@ft_content @IGcom The pound is already cheap and any further fall would offset tariffs and help rebalance the economy and BOP with re-shoring and export boost. A good chunk of the FTSE has foreign earnings so would get a boost, not to mention support from inward investment.

@oooooz48 @ft_content @IGcom You seem eager to support an organisation that doesn't need to account for it's expenditure. I think the matter reveals your contempt for honesty and integrity

Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation