IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (62%)
- Trading platform (22%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 13 days ago |
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Trading platform | 13 days ago |
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Website | 13 days ago |
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Login | 13 days ago |
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Login | 13 days ago |
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Trading platform | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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dismantle_ (@JJJorange) reported@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.
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Rob ⭐⭐️ (@LordBadshot) reported@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
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Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
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smudgedan (@Smudgedann) reported@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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Private Insto (@privateinsto) reported@IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?
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Tortoise investor (@InvestTortoise) reported@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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Cushnut (@stockupnow1702) reported@IGcom I am having problems logging in and your status page is not working. Is there a problem?
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Nassar Sandusky (@NassarSandusky) reported@TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in
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gkandola79 (@gskandola79) reported@IGcom Sort this problem out now what are you playing at😡
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Brands (@ItsBrandon_FM) reported@IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening
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smudgedan (@Smudgedann) reported@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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wolfofperth (@wolfofperth) reported@IGClientHelp hello I need help can I provide help let’s see how long to get a reply
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wsbx (@wsbxsg) reported@IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.
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DartronTrading (@DartronTrading) reported@MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.
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Carl (@Tyranus2010) reportedIs there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom
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NM1 - (@AimforProfit) reported@IGcom What is going on , trades not showing or closing, and support at a standstill.
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Karmjit Riarh (@KarmjitR) reported@TheMoneySponge @IGcom It’s down in Singapore too
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james kiernan (@jameski07874400) reported@IGClientHelp can’t login via app or web ??
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The Volatility Viking (@VolaViking) reported@DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that
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11invest (@11invest) reported@IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades
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T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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Molibar (@Molibar) reported@IGcom So is IG down now, or is it just me?
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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gin&pinklemonade (@Woodywudpeck) reported@Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to
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Mr ********** (@MrShitbagger) reported@IGClientHelp IG down ?
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zenXV (@zenxv) reported@IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?
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alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
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GOD OF NOTHING (@GODOFFI) reported@Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬
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Harald Hadrada (@HaraldHadrada2) reported@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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Tanja Bergermeier (@HPschorr) reported@IGcom Update on Login issues pls !!!!!