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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 44% Login (44%)
  • 33% Trading platform (33%)
  • 22% Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Upminster Login 2 days ago
Bouzigues Website 23 days ago
Badajoz Trading platform 27 days ago
Ciempozuelos Trading platform 28 days ago
Hackney Trading platform 28 days ago
London Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Sudhinps15
    Sudhin ps (@Sudhinps15) reported

    @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • kshames
    Kevin Shames (@kshames) reported

    @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

  • TumbleweedChase
    The Return (@TumbleweedChase) reported

    @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

  • nasteegee
    Tan Eriogerg (@nasteegee) reported

    @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

  • whatsamata8
    WhatsaMata8 (@whatsamata8) reported

    @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

  • ChazWood5
    Mouse Pillow (@ChazWood5) reported

    @englandcricket @IGcom Is this the worst England side to ever tour Australia?

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • McAdamNo5
    TomMcAdamNo5 (@McAdamNo5) reported

    @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

  • dingle1964
    scottie (@dingle1964) reported

    @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • matt92__
    matt92 (@matt92__) reported

    📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • TpaeSkinnykat03
    #TPAE (@TpaeSkinnykat03) reported

    @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

  • MojoSnowman
    ForGodsGlory (@MojoSnowman) reported

    @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

  • flounders912
    Foz (@flounders912) reported

    @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

  • LArsenal96
    G. (@LArsenal96) reported

    @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

  • Factchecker2000
    Reality (@Factchecker2000) reported

    @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

  • BorrowdalePaul
    paul Borrowdale (@BorrowdalePaul) reported

    @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • bobfromthebell
    bobfromthebell (@bobfromthebell) reported

    @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

  • NWSportDave
    Grassroots North Wales (@NWSportDave) reported

    @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

  • Paul_S1979
    Paul S (@Paul_S1979) reported

    @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

  • TomMorris16
    Tom Morris (@TomMorris16) reported

    @englandcricket @IGcom The worst bowling attack I've ever seen