IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 11/21/2025 04:00

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (83%)

    Trading platform (83%)

  2. Website (11%)

    Website (11%)

  3. Login (6%)

    Login (6%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
GermanyLeer Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottEl37510587 Scott Elliot (@ScottEl37510587) reported

    @blacgold76 @IGClientHelp Down again for me.

  • 11CoolHandLuke CoolHand Trades (@11CoolHandLuke) reported

    @JMahony_IG @IGcom I might add that almost exactly one year ago none of these brokers had a problem with millions losing millions but now they shut it down "to protect us". You cool with that? $AMC $GME

  • Kapsg Kapil Gupta (@Kapsg) reported

    @IGClientHelp Is there an issue with the platform at the moment? I can’t load on my phone or my browser

  • planet_maria Maria (@planet_maria) reported

    @IGcom log in issues again today!! Seriously?? 🙄

  • Fuzzbal21772667 FuzzballRaver🌱 (@Fuzzbal21772667) reported

    @IGClientHelp You can no longer offer any ******* service AGAIN

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @IGClientHelp YOUR PLATFORM IS RUBBISH ALWAYS FREEZING AND GOING DOWN

  • mark7183 Mark (@mark7183) reported

    @IGClientHelp Terrible service guys

  • ChairmanTrader Chairman Trader (@ChairmanTrader) reported

    @IGClientHelp @IGClientHelp is the platform down again!?

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp trading platform is down guys what’s going on?

  • SIngleDater38 Rob (@SIngleDater38) reported

    @IGClientHelp is the platform down?

  • EzIntenso Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @IGcom @IGClientHelp You’re ******* DOWN again at US market open. Don’t tel, me this is ACCIDENTAL. $AMC $GME $SNDL $BB $BBBY $NOK $KOSS

  • Tradethetrendco Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp - Server down? no access to accounts...?

  • faulknerdrew Drew Faulkner (@faulknerdrew) reported

    @IGSquawk @Woodysue @IGClientHelp Can we expect the site to go down again in ten minutes??

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp Your platform is down again... what’s going on

  • ALJaradats A Jaradat (@ALJaradats) reported

    @IGClientHelp Are you serious guys???? Platform is down every day

  • elly_gov elly #KBF (@elly_gov) reported

    @IGClientHelp Can you sort out your app it’s not working are you restricting low level investors now ?

  • jack_r_m Jack (@jack_r_m) reported

    @IGClientHelp This is terrible. Sort your platform out. We’re all losing money because of it

  • mrmrningstarr MrJunJunior (@mrmrningstarr) reported

    @IGClientHelp You platform is totally **** can’t login in 20min ,

  • mimifontaine Mimi Fontaine (@mimifontaine) reported

    @IGClientHelp Neither the app nor the webpage are working for me, I can't see my watchlist, can't see my positions, what is the ETA for the outage to be fixed please

  • loveisaduel I am David (@loveisaduel) reported

    @IGcom funded IG with real cash about 30min ago. Just won three real shorts premarket AAL however my balance went down - what is going on ,can’t believe this, I’ve been using the demo account for weeks.

  • Rseabiscuit Rahim Hassanali ر (@Rseabiscuit) reported

    @IGClientHelp platform down again

  • smeato71 tim smeaton (@smeato71) reported

    @IGClientHelp down again!

  • KarlBarx1 Karl Barx (@KarlBarx1) reported

    @IGcom Down again, shambles of a company.

  • rasithal Rasitha Leelasena (@rasithal) reported

    @IGTV @IGcom @JeremyNaylor_IG Can’t access the market as system is down. Pls fix!

  • Woodysue gin&tonic (@Woodysue) reported

    @Andrea334506911 @IGSquawk @IGClientHelp This is bad isn't it...worrying on a down day when you might want toclise/sell positions/shares

  • tooshrt Mo (@tooshrt) reported

    @IGClientHelp EVERYTHING IS BROKEN?!?! @IGClientHelp

  • adnanali_85 Adnan (@adnanali_85) reported

    @Watermelon_AIM Yep @IGClientHelp is down again along with @Trading212

  • MamzKhanLFC Mamz Khan LFC (@MamzKhanLFC) reported

    @IGClientHelp Again is this gonna be a daily issue ??

  • tradingswings1 Kieran (@tradingswings1) reported

    @IGClientHelp Platform down again! Really isn’t good enough

  • AdamBradbury83 Adam Bradbury (@AdamBradbury83) reported

    @IGcom trading app down again. Although ok to send me alerts to say the shares I want to buy have 10% already 🤬