IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	8 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harald Hadrada (@HaraldHadrada2) reported 4 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  TomMcAdamNo5 (@McAdamNo5) reported 10 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  K4bala (@k4bal4) reported 12 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Gaurav Jindal (@gj100596) reported 12 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  shaun.russell (@shaunie233) reported 14 minutes ago

  @IGcom Thk **** thought it was going to be hugh grant

• 
  Casino Capital (@CasinoCapital) reported 16 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  kris b (@boisy12uws) reported 16 minutes ago

  @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

• 
  Terry and a turtle (@terryrus99) reported 16 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  matt92 (@matt92__) reported 17 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  T Baba (@Boltlightning77) reported 20 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Penny Share Trader (@Penny_Shares) reported 20 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 22 minutes ago

  @IGcom flash crash again huh

• 
  Topinfo (@TopTradersADVFN) reported 26 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  smudgedan (@Smudgedann) reported 32 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Amynah (@Amynah_Aziz) reported 32 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  KryptoBeast (@BeastKrypto10x) reported 35 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  rohitchad18 (@rohitchad18) reported 35 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Matt (@MattySP500) reported 36 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  Guy de Jonquières (@guydej1) reported 38 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  Martha (@Martha_aka_eve) reported 40 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Harald Hadrada (@HaraldHadrada2) reported 42 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Bazzer (@baz_trading) reported 44 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Cam (@CamTortola97) reported 49 minutes ago

  @IGClientHelp Issue with platform?

• 
  #TPAE (@TpaeSkinnykat03) reported 49 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  paul Borrowdale (@BorrowdalePaul) reported 49 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Third Man View (@3rdManView) reported 50 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  kris b (@boisy12uws) reported 50 minutes ago

  @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

• 
  fundamentally its a bargain (@its_fundamental) reported 51 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Jess-No flags because I actually am British (@JessSalop) reported 54 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  fundamentally its a bargain (@its_fundamental) reported 56 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST