IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	3 days ago
Badajoz	Trading platform	7 days ago
Ciempozuelos	Trading platform	8 days ago
Hackney	Trading platform	8 days ago
London	Login	21 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dino - GTFC (@DinoGTFC) reported 48 seconds ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  KhanSahiba (@KhanSahibHu) reported 5 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Kevin Shames (@kshames) reported 6 minutes ago

  @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

• 
  CT🪐 (@gercekci_V) reported 13 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  fundamentally its a bargain (@its_fundamental) reported 14 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 15 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Matt (@MattySP500) reported 19 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  MattBrookes (@MattBrookes3) reported 19 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Saul Adom (@SunalotS) reported 20 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Zaraq Afzal (@afzal_zara26257) reported 21 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  PeeKay (@PrasKon) reported 22 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  jack (@johnmar74440222) reported 23 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Noah Silverman, PhD (@noah_phd) reported 25 minutes ago

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Andy Gill (@andygill76) reported 27 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Reality (@Factchecker2000) reported 30 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  scottie (@dingle1964) reported 30 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Guy Edwards (@Nice_GuyEddie) reported 32 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  matt (@clarityenjoyer) reported 34 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Steven Rowe (@Stevenrowe25) reported 39 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  Victor Cortino (@CortinoVictor) reported 41 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  fundamentally its a bargain (@its_fundamental) reported 43 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  #TPAE (@TpaeSkinnykat03) reported 44 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 49 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Watermelõn 🍉 (@wa7ermelon) reported 50 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  IG Client Help (@IGClientHelp) reported 52 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  J.Hick (@Hickbcfc) reported 56 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Mouse Pillow (@ChazWood5) reported 58 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  gin&pinklemonade (@Woodywudpeck) reported 58 minutes ago

  @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop

• 
  Harald Hadrada (@HaraldHadrada2) reported 59 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  bobfromthebell (@bobfromthebell) reported 59 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome