IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 11/20/2025 22:25

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (79%)

    Trading platform (79%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
GermanyLeer Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • InvestCapitalUK Invest Capital (@InvestCapitalUK) reported

    @IGcom mobile platform is down?

  • asaph_choo Asaph Choo (@asaph_choo) reported

    @IGClientHelp I have closed and reopen a new browser session. But issue still persists. The problem comes when a new alert has been fired, after resetting the alert, the mismatch happens.

  • JBClarke95 Josh Clarke (@JBClarke95) reported

    @ollieshrews @NFLUK @IGcom ******* right off that!

  • kaspersenInvest Morten (@kaspersenInvest) reported

    @Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !

  • BaloghMTamas Tamás Balogh (@BaloghMTamas) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!!!!

  • usersgayab azmat (@usersgayab) reported

    @englandcricket @IGcom no wood no problems :)

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @NFLUK @DangeRussWilson @IGcom Fancy calling someone and telling them game pass is down in the uk? Might be more useful than posting yet another pic of him?

  • alexdoesporn alex (@alexdoesporn) reported

    @NFLUK @DangeRussWilson @IGcom fix game pass

  • johncbrannen john316 (@johncbrannen) reported

    @NFLUK @DangeRussWilson @IGcom Fix gamepass?

  • _PixelDaddy Michael Shepherd 🇺🇦🌳🕹️🎬🌱🔊🌶️🏈⚾ (@_PixelDaddy) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS! FFS

  • JasonDKing77 Jason King (@JasonDKing77) reported

    @IGClientHelp - Live Chat isn't available and nobody is answering the phone, you stay on hold until cut off. How can I get support?

  • JustinFeelsGood Justinfeelsgood (@JustinFeelsGood) reported

    @NFLUK @DangeRussWilson @IGcom FIX ******* GAME PASS

  • Saniul_ pineapple on pizza (@Saniul_) reported

    @maximidds @englandcricket @IGcom Salt and Hales have to play the remaining games, otherwise how will you choose Buttler's partner? Worst case, if both continue to be in **** form, just open with Buttler and Stokes (which I would have done anyways).

  • Hoggy01 Callum Anthony Hogg (@Hoggy01) reported from Eltham, England

    @IGClientHelp @eddy_tedster There are still issues with this. Any update please?

  • JeffvShepherd Jeff Shepherd (@JeffvShepherd) reported

    @IGcom @AxelR_IG @Woodywudpeck This might be of help to you

  • HarveyLowe15 Harvey Lowe (@HarveyLowe15) reported

    @NFLUK @DangeRussWilson @IGcom Fix game pass

  • JM_Magick JM (@JM_Magick) reported

    @NFLUK @DangeRussWilson @IGcom Fix game pass please?

  • Julia19619375 Julia (@Julia19619375) reported

    @IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!

  • Borg74 Noel (Bingo) Borg (@Borg74) reported

    @mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT

  • jaxxkf Jack HURTSZN 🇬🇧 (@jaxxkf) reported

    @NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts

  • GSymondson glen symondson (@GSymondson) reported

    @IGClientHelp is the app not working again? Keeps locking me out even though I've reset password?

  • Noalgos Zed (@Noalgos) reported

    @JMahony_IG @IGcom gold down with USD weak and Treasuries strong??? Gimme a break, the dumbest asset ever

  • DevLinbo L. Zhang (@DevLinbo) reported

    @NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!

  • Julia19619375 Julia (@Julia19619375) reported

    @IGClientHelp Finally your live chat is working and I'm told you are experiencing internal IT issues yet your status page says all is operational. I'm also told to check tomorrow to see if it's working again. That is not good enough. I pay a monthly fee for ProRealTime.

  • IISkyFoxII Frank Widrig (@IISkyFoxII) reported

    @IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks

  • greenroomtrade Greenroom78 (@greenroomtrade) reported

    Is anyone else having problems with @IGcom live prices? Mine are working on my phone but not Chrome or Firefox

  • nickshahlondon Nick Shah (@nickshahlondon) reported

    My account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.

  • Rob11171186 Rob (@Rob11171186) reported

    @IGcom Your live help desk function is lousy.

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl

  • Julia19619375 Julia (@Julia19619375) reported

    @IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!