IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (45%)
• Trading platform (36%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Castleford	Withdrawals	1 day ago
Paris	Login	15 days ago
Brussels	Trading platform	17 days ago
Upminster	Login	19 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Penny Share Trader (@Penny_Shares) reported 1 minute ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Tan Eriogerg (@nasteegee) reported 2 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 3 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  Kryptogem110x (@kryptogem110x) reported 5 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  KhanSahiba (@KhanSahibHu) reported 6 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Gaurav Jindal (@gj100596) reported 7 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Humaira A (@BuksNCofy) reported 8 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  TomMcAdamNo5 (@McAdamNo5) reported 8 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  #TPAE (@TpaeSkinnykat03) reported 9 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Terry and a turtle (@terryrus99) reported 14 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Casino Capital (@CasinoCapital) reported 14 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Jam4U (@Jam4u_75) reported 19 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 23 minutes ago

  @IGcom flash crash again huh

• 
  Andrew Whitaker (@whitaker_andrew) reported 24 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  jelt (@InfoJelt) reported 24 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  fundamentally its a bargain (@its_fundamental) reported 28 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Harald Hadrada (@HaraldHadrada2) reported 30 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Christine Slimm (@chrissies141) reported 33 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  Cam (@CamTortola97) reported 34 minutes ago

  @IGClientHelp Issue with platform?

• 
  gin&pinklemonade (@Woodywudpeck) reported 34 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  scottie (@dingle1964) reported 34 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Matt (@MattySP500) reported 35 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Amynah (@Amynah_Aziz) reported 39 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 42 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Harald Hadrada (@HaraldHadrada2) reported 47 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  TheSecretTravelAgent (@japers_1984) reported 49 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  King (@KK39072403) reported 55 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  J-M (@JM1ZZX) reported 57 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  LairdElmski (@LairdElmski) reported 57 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  QuantumX (@QuantumStateX) reported 59 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.