IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 01/13/2026 10:45

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (73%)

    Trading platform (73%)

  2. Login (18%)

    Login (18%)

  3. Website (9%)

    Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Tcs1061 Thibault Salomon (@Tcs1061) reported

    @IGClientHelp Down again at the US open - third day in a row? I've lost count...

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal

  • cranage91608618 cranage (@cranage91608618) reported

    @IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎

  • bautopsy bautopsy (@bautopsy) reported

    @IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.

  • trade4Evr onlytrading (@trade4Evr) reported

    IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom why are you down?????? you are costing me money this isnt right!

  • getcakedBGP BGP (@getcakedBGP) reported

    Nearly an hour into US trading session and @IGcom still down.

  • PITT21156447 PITT (@PITT21156447) reported

    @IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.

  • FF_DownUnder Fantasy Football Down Under (@FF_DownUnder) reported

    @IGClientHelp why are you down?

  • woody2405 paul wood (@woody2405) reported

    @IGcom Yes but why your platform not working and no one answering phones

  • skeltz87 Matthew Skelton (@skeltz87) reported from Romford, England

    @IGClientHelp your platform is down and can’t make trades please help

  • akashlagad90 Akash Lagad (@akashlagad90) reported

    @IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!

  • howihjr howihjr (@howihjr) reported

    @IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed

  • Denimania Kiran Pande (@Denimania) reported

    @IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.

  • ZhufengL zFI (@ZhufengL) reported

    @IGClientHelp crash today again!!!!!!!!!!!!!!!!!!!!!!!

  • lumyus Lumyus (@lumyus) reported

    IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom

  • Haymo32877338 Haymo (@Haymo32877338) reported

    @IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????

  • RobertTomic Robert Tomic (@RobertTomic) reported

    @IGcom System down again, 3rd day in a row😡

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!

  • KeithEllis84 Keith Ellis (@KeithEllis84) reported

    @IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.

  • deboonkers deboonkers (@deboonkers) reported

    @stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.

  • Robski_9 Gargoyle (@Robski_9) reported

    @IGcom Sort your system out please. Absolutely terrible customer service.

  • tooshrt Mo (@tooshrt) reported

    @Goonsy7 @IGClientHelp Completely down. Unreal.

  • shcoin3 shcoin (@shcoin3) reported

    @IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh

  • k_u_i_khan Kamar Khan (@k_u_i_khan) reported

    @IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?

  • JasperTrades Jasper (@JasperTrades) reported

    @IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom IG is down FFS! PISSED!!!

  • paperlossforev1 papergain (@paperlossforev1) reported

    @tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?

  • JohnBoyyTrader JohnBoy (@JohnBoyyTrader) reported

    @IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????