IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (40%)
- Trading platform (40%)
- Website (20%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels
|
Trading platform | 13 hours ago |
 Upminster
|
Login | 3 days ago |
 Bouzigues
|
Website | 24 days ago |
 Badajoz
|
Trading platform | 27 days ago |
|
Ciempozuelos
|
Trading platform | 29 days ago |
|
Hackney
|
Trading platform | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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G. (@LArsenal96) reported@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
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smudgedan (@Smudgedann) reported@ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed
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Les Norton (@Les_NortonAU) reported@englandcricket @IGcom i still think hes sitting down when hes standing up
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smudgedan (@Smudgedann) reported@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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Guy Edwards (@Nice_GuyEddie) reported@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
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justaman (@justamantrading) reported@topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.
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smudgedan (@Smudgedann) reported@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
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K4bala (@k4bal4) reported@IGcom does your platform is down? I can not trade
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DV8OR (@dv8or1) reported@JJJorange @IGcom @financialombuds Same issue for me… useless customer service
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#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
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Noah Silverman, PhD (@noah_phd) reported@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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WhatsaMata8 (@whatsamata8) reported@IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again
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mark (@sociedadboy) reported@englandcricket @IGcom Stupid shot
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IG Client Help (@IGClientHelp) reported@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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fundamentally its a bargain (@its_fundamental) reportedAny answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.
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Tom Norman (@plaste) reported@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
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Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
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Kevin Shames (@kshames) reported@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
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Deanna LeCoyte (@radiodandy75) reported@IGcom @DraconicIntel That's awful after so much hard work and expectations 💔
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dismantle_ (@JJJorange) reported@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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AnnRaj (@anandhichetlur) reported@IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help
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Girish Menon (@wildlifegiri) reported@englandcricket @IGcom The worst team ever
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Emeka N (@emeka89) reported@IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify
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Harald Hadrada (@HaraldHadrada2) reported@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
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Singh V.R. (@Singhcricguy) reported@englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.
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Harald Hadrada (@HaraldHadrada2) reported@IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......
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Aaron ***** (@AaronCocks86016) reported@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp