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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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0xFFFE
(@ZosoGraffiti) reported
@profitseeker68 @IGcom What do you mean by cracking down???
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Crazy Diamond 💎
(@Shineon14352) reported
@IGClientHelp completely useless - appalling customer service and total lack of interest. Will be moving investments away from them in New Year
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victor mcqueen
(@vmcq1002) reported
@IGcom There is a problem with the date of birth field, I have to scroll back to 1966, it won't let me enter manually will take ages.
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PG Trading
(@PG_Trades) reported
@SirMoultrie @iG @IGClientHelp can you help with this?
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PG Trading
(@PG_Trades) reported
@IGClientHelp are you aware of this issue? Can’t execute trades on the mobile app, and can’t close exisiting trades either (unless longs are closed out at 4x account size (as the price is 0)
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alf 🍿
(@alfmather) reported
@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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Dwayne Musk
(@skenn89) reported
@marketgem @IGClientHelp Never had issues on HL
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Watermelõn 🍉🥷
(@wa7ermelon) reported
@marketgem @IGClientHelp There was an issue earlier in the year but has been okay since March/April time.
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Gary Newman
(@GaryNTrader) reported
@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
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Dr Matt Swift
(@MSwift94) reported
@cricvizanalyst @IGcom Offer nice support (not recklessly)
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp What's happened to Volume data on the Australia 200 chart please? I rely on this for certain indicators, which are now not working.
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Lukim yu
(@YuLukim) reported
@cricvizanalyst @IGcom And still wicketless with the worst economy rate of the date.
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Kumar 🏴
(@Morgsmudge) reported
@abhinav_singh4 @englandcricket @IGcom My bad 🥲
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Ed Speed
(@EdsCricket) reported
@cricvizanalyst @IGcom It looks like he is straying down leg far more for left handers. I noticed he was bowling round the wicket to left handers on day 2, which imo is only going to increase the chance of the ball straying down leg.
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O.G. Doog Esq.,
(@theOGDoogEsq) reported
@IGcom @rosbergxracing Is the platform currently down?
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Andrewdc208
(@andrewdc208) reported
Anyone else's @IGcom EU stock pricing keep having issues, or is it just me?
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DaveH63
(@huson63) reported
@Georgegagen_ @cricvizanalyst @IGcom He seems to have a mental block of when to leave alone. He’s had long enough in the field the last two days to see how this pitch is playing and what you can leave on off stump, can’t help himself though
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goodguy86
(@goodguy862) reported
@cricvizanalyst @IGcom Harris out, Khawaja in to open.. 7 innings opening for Aus 2 hundreds 2 5 fifties average 96 and problem in the best for of his career in shield.. give him a chance selectors!
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Jimmy
(@abhay_sahota) reported
@hdhdnxh627w7w @cricvizanalyst @IGcom In first test he completely misjudged the line of ball. In this test he played down the wrong line. There was nothing unplayable about these *****.
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp another day another issue reported with no attention put to it by your support department. Not even an email to say "yes we received it but have not started". By the way, multiple charts not updating even though data is showing on your L2 software. AGAIN.
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Still nothing done on this, no response from my reports as per your procedures. Why does anyone bother with you guys? Do you really have a support team?
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G S A
(@AtLegSlip) reported
@cricvizanalyst @IGcom Hey Ben Bones shut down your useless tool that cannot work even with hindsight.
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Niv920B
(@BNiv920) reported
@IGcom Unsure if you know this, but your platform does not support the latest Samsung update. Charts do not load
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Keeper Of The Gaze 💚💚💚🍀
(@wwalls79) reported
@englandcricket @IGcom Well, it's raining alright...England wickets...3 down for just 20 already...🤕😱😱😱😱😠
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Fred Coloe
(@FColoe) reported
from
Dublin City, Leinster
@IGClientHelp Hi guys. Mobile app is not loading. Help please. Thx
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Pipski72
(@Pipski721) reported
@cricvizanalyst @IGcom Hmm, no swing. Wasn't a problem in the last Ashes series in Australia.....
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ProfitSeeker 🚀💰📉💼
(@profitseeker68) reported
@ZosoGraffiti @IGcom RSP has always been though IG a issue as it gives a proper view of where the money is.
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Time I escalate the issue 0.01 increments of partial close on CFD's further up the tree I believe. No action taken, no response received in a week. Support? Client Help?
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r0ryt13
(@r0ryt13) reported
@cricvizanalyst @IGcom Don’t most batsmen get out at test level on or around off stump? England’s problem is who replaces him. Haven’t seen as poor a line up in a long time.
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MC Owl 🦉
(@mickenell) reported
@englandcricket @IGcom Awful start