IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (64%)
• Login (21%)
• Withdrawals (7%)
• Website (7%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Clichy	Login	2 days ago
Sérignan	Trading platform	9 days ago
Perpignan	Trading platform	9 days ago
Bordeaux	Trading platform	9 days ago
London	Trading platform	1 month ago
Markt Schwaben	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CT🪐 (@gercekci_V) reported 5 seconds ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Tony S (@scotty648) reported 2 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Penny Share Trader (@Penny_Shares) reported 5 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Topinfo (@TopTradersADVFN) reported 9 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 9 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Martha (@Martha_aka_eve) reported 10 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  matt92 (@matt92__) reported 12 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Mouse Pillow (@ChazWood5) reported 16 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Casino Capital (@CasinoCapital) reported 17 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Girish Menon (@wildlifegiri) reported 18 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Jam4U (@Jam4u_75) reported 20 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  LairdElmski (@LairdElmski) reported 22 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Neil Sanderson (@ChinUpChubbly) reported 22 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Malcolm Ace (@Mal_Ace) reported 26 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  TheSecretTravelAgent (@japers_1984) reported 27 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  Dougparkspropertynest (@network_surrey) reported 29 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Casino Capital (@CasinoCapital) reported 31 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  logan (@logan_000711) reported 32 minutes ago

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  Matt (@MattySP500) reported 34 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  KryptoBeast (@BeastKrypto10x) reported 35 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  alexander ellison (@alhellison) reported 40 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Ruud Kist (@Ruud_Kist) reported 43 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Cam (@CamTortola97) reported 44 minutes ago

  @IGClientHelp Issue with platform?

• 
  David O'Brien (@DavidB87425) reported 47 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 48 minutes ago

  @IGcom flash crash again huh

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 52 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 53 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Bazzer (@baz_trading) reported 55 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Terry and a turtle (@terryrus99) reported 56 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Andy Gill (@andygill76) reported 57 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.