IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (50%)
• Trading platform (40%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	12 days ago
Brussels	Trading platform	13 days ago
Upminster	Login	16 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	1 month ago
Ciempozuelos	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattySP500) reported 4 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Casino Capital (@CasinoCapital) reported 8 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Brooksy (@brooksyruns89) reported 12 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  andy mufc (@AndrewFearn95) reported 12 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Harald Hadrada (@HaraldHadrada2) reported 17 minutes ago

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Harald Hadrada (@HaraldHadrada2) reported 18 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Martha (@Martha_aka_eve) reported 18 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Girish Menon (@wildlifegiri) reported 21 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Bazzer (@baz_trading) reported 24 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Penny Share Trader (@Penny_Shares) reported 25 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Ric₿ezos (@BezosRic) reported 27 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 27 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  IG Client Help (@IGClientHelp) reported 28 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Harald Hadrada (@HaraldHadrada2) reported 31 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Les Norton (@Les_NortonAU) reported 33 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Gurkin (@gurkin192) reported 35 minutes ago

  @IGcom Portal not working..... WTF?!

• 
  smudgedan (@Smudgedann) reported 37 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Neil Sanderson (@ChinUpChubbly) reported 38 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Andy Gill (@andygill76) reported 38 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  peter (@A7068AP) reported 39 minutes ago

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Matt (@MattySP500) reported 40 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Watermelõn 🍉 (@wa7ermelon) reported 46 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  KhanSahiba (@KhanSahibHu) reported 47 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Mark Newton (@Mark_Newton1) reported 47 minutes ago

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  gin&pinklemonade (@Woodywudpeck) reported 49 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Jess-No flags because I actually am British (@JessSalop) reported 50 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Macro Joe (@wealthelf) reported 50 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Gaurav Jindal (@gj100596) reported 53 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Casino Capital (@CasinoCapital) reported 54 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Stephen Hampson (@StephenHampson) reported 57 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo