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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Login (18%)
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Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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David Card
(@mrcod72) reported
@IGClientHelp Your system has been down ever since #ODX experienced a **** drop and stop hunt below 60p!! Coincidence??!!!
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Ben
(@fishwife101) reported
@IGClientHelp Can’t login
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Afro Swing Trader
(@AfroSwingTrader) reported
@IGClientHelp I literally need to make a trade and your platform is down WTF man!!!
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Paul ODonnell
(@PaulODo93371138) reported
@IGClientHelp Hi, I can't get through to any helpdesks. I'm getting 'unexpected error' when I try to use the app and a web browser. Can someone help me please?
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BillieJago
(@BillieJago) reported
@IGClientHelp platform is down - can't login!
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Duncan
(@duncanmacgregor) reported
@IGClientHelp Still can't login, are your servers unable to cope with the demand?
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smokeycapital
(@smokeycapital) reported
@IGClientHelp API is back up, but still no client login
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Andy Denisovan 💙
(@Andrew18567691) reported
@IGClientHelp your web site is down with an ‘unexpected error’ - also the app refuses to load. What is happening?
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ITWT 🇬🇧🇮🇪
(@ITWT10) reported
Brilliant!! #ODX ar$e has dropped out again for the fotty-eth thousand time and cannot login to @IGcom to adjust!!!!
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drewb (Andrew Bags)
(@drewbdesigns) reported
@IGcom Are there issues with the site?I just got kicked out of my account and now the website says unexpected error!
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MartinRoberts
(@M4Roberts) reported
@IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!
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Duncan
(@duncanmacgregor) reported
@AviNMash In the UK @IGcom has locked everyone out. Also Trade 212 is having “server issues”
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform is down
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G.Minton
(@GeorgeMinton19) reported
@IGcom why is your platform down at really critical times during the trading day? It’s so unreliable!!
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will spencer
(@WillSpence88) reported
@IGClientHelp do you have issues with the platform? Keeps error messaging
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r45Mu5
(@r45Mu5) reported
@IGClientHelp Platform and app is down....WTF?? Can't close trades
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Weasel IPA
(@WeaselIPA) reported
@IGClientHelp platform down
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Adam Baranowski
(@adamkbaranowski) reported
@IGClientHelp Very bad timing. What's going to happen to trades left on accounts of users who can't log in? Are they going to be executed if matched or cancelled?
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Ricardo
(@r51lva) reported
@IGClientHelp platform down?
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ricki barrett
(@rickibarrett) reported
@IGClientHelp what is going on your platform is down nobody’s responding
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B.Afshar
(@ZaloRostam) reported
@IGClientHelp what happened? everything is down
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Yullio
(@yullio) reported
@IGcom shocking performance of course always when you need it. I think I need another broker: Investigating - We’re currently investigating reports of issues accessing our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.
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milbshake
(@milbshake) reported
@IGClientHelp Platform inaccessible again. Isnt there a point where IG have to realise that whatever IT infrastructure they have in place is simlpy is not fit for purpose when you have huge market selloffs ? Do you ever plan to fix this ? Serious Q
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Ian
(@IanByrn80766563) reported
@IGcom guys i cant put in my stops or close a trade that hit stop. the entire service is not executing and no answer from helpline
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Joe
(@Lyon3Leo) reported
@IGcom @IGSquawk Once again when its high volume trading day, IG conveniently goes down!! ******* had it with you thieves!! Withdrawing all my money and closing all my accounts!!! #igindex
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Politik Central (10m Front Crawl)
(@politikCentral) reported
@IGClientHelp Hi there I can’t seem to login at the moment is this a general issue?
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Gonzo71
(@MathewWiggett) reported
@IGClientHelp what is going on with your spreadbet system unable to login, losing a fortune as unable to get access to the system on PC or app after 1430GMT
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Jack
(@JackRutter) reported
@IGClientHelp was kicked out ofmy account and now cannot log in. Is there a technical issue?
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manpreet johar
(@59snoopy) reported
@IGClientHelp This level of service is just not good enough 🤬🤬🤬
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Fludar
(@radulf36) reported
@IGClientHelp App not working. This is unacceptable