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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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degeit
(@geitisgemolken) reported
@IGcom your system is down while SP moves fast. Seems fishy…
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello, i'm facing a problem with my account that says to upload documents to activate my account but at the same time when I go to submit the documents it says that you've already review and accepted the documents I supplied I wish for the matter to be solved asap
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Andrew
(@manderley_4x) reported
@IGClientHelp Serious issue as I can not log into my IG account. Tried on 3 browsers, deleted history & cookies etc. The log in page does not come up. Please help
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peng 917
(@Hesketh_Hunt) reported
@IGClientHelp cannot login, "Unable to compile class for JSP", ive tried different wifi and 4g only.
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Wanta Squeeze
(@SiDerbyshire) reported
So I’m down 40% on my $AMC straight from the open and not received my #APE units from @Trading212 @freetrade and @IGcom
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Kieran Permanand
(@kpermanand) reported
@IGcom Your natural gas chart is not working. Price is live but candles are not printing. Please can you take a look?
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SusanCH451❌AusCon (Gettr @sch451)
(@SCH451) reported
@englandcricket @IGcom Can someone wake up the Manchester crowd? I know the weather is good but come on! Support the team!
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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Ian Walsh
(@walshib98) reported
@IGClientHelp Demo system down yet again!!!!! Utterly useless
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George Tareir
(@GTareir) reported
@IGcom WHAT IS GOING ON WITH OPTIONS ? MARKET ARE GOING DOWN AND WE CANNOT TRADE
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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AJstockie
(@AJstockie) reported
@IGClientHelp Can’t even login, could you please check
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Hard Truth
(@HardTruth6) reported
@PaulyWaulie @IGcom Just to summarise. Prices suddenly stopped getting updated, the platform made it impossible to buy/sell, then locked out and not able to sign in, after 30 minutes signed in but again prices not updating.
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AJstockie
(@AJstockie) reported
@IGClientHelp Ig is down, can’t close position
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Charlie
(@CharlieUK98) reported
@IGClientHelp IG down / crashed right now?
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Sharon Johnston
(@SharonJ53722482) reported
@IGClientHelp Hi, can someone help and explain why Predator oil and gas has been closing only for the last 48 hours? And if this is likely to change? Thank you
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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Dave7
(@daveDangerous7) reported
@BoilerWest @Purepriceaction @IGClientHelp Simultaneously a friend of mine who has never used her overdraft got a letterr to say it has been removed. Every financial institution locking down.
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Paul Hennigan
(@PaulyWaulie) reported
@IGcom @HardTruth6 Maybe if you stopped watching the cricket and fixed the platform it would help.
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Mark_Braddock
(@braddockuk) reported
@IGClientHelp any known issues with L2 dealer? Downloading exchanges hangs at 140of 155. have tried 2 ISPs
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Keith Nicol
(@knicol46) reported
@IGcom Is there an issue with your helpline currently. All options leads to a dead tone?
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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Sprint King
(@SprintKing2) reported
@IGClientHelp IG hi, opened IGMT4 this morning and demo balance is zero, should be approx £10,300, is there an issue you are aware of??
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Paul Hennigan
(@PaulyWaulie) reported
@englandcricket @IGcom Maybe you could stop watching the cricket and fix your platform?
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Craig Dabbs
(@CraigDabbs5) reported
@Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello, i'm facing a problem when depositing funds via debit card that says to call you to fund my account
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Croz
(@Croz1977) reported
@IGcom sort you bloody platform out!!! Down for 15 mins now
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David Bird
(@davidjbird8000) reported
Hi @IGClientHelp i have sent you a DM. you emailed to say my smart portfolio was transferred to IG T&I Ltd. Your bank details given in the email now don't match those on your platform or provided by live chat. customer services says i should reply to the email to find out more!