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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (78%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@a_sharma99) reported
@IGcom Worse company ever! Phone lines don’t work! App doesn’t work! 3 days in a row! You are a joke! People are losing money because they can’t close there trades this is bad! Shame on you
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Giorgio Viventi
(@ViventiGiorgio) reported
2 days running @IGcom has crashed at 2:30 when US markets open wtf, sort it out !!!!
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Travel_crypto
(@Travelcrypto1) reported
@IGcom systems down again 3 days on the bounce..
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Anand Patil
(@anandpatil69) reported
@IGcom Can’t load my positions on app and on web! Is there an issue?
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Alex
(@thewinelake) reported
@IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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london-oil-trader
(@oiltraderlondon) reported
@IGClientHelp ig down again
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M1das_Touch
(@The_M1das_Touch) reported
@IGClientHelp Platform down yet again?!...I expect much more of a FTSE250 International Broker.
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Damon.Winnard
(@damonwinnard) reported
@IGcom Finally got through to someone after an hour on hold. Apparently my account is effected by an IT glitch meaning half 1/4 of my account funds are reserved for no reason 🙈. Been like that since Tuesday. Soon as they sort it I will be withdrawing everything to a different site.
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Phel
(@ephelephrine) reported
@IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!
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Rahul Patel
(@RahulPa24982376) reported
@IGcom Rubbish.... Fix it instead of play with it...
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Ali
(@UmairAl99630979) reported
@IGcom I am having problem logging in, so you know of any known issues?
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titan1234M
(@Titan1234M) reported
@IGcom why on earth IG is not working after US open. It is absolutely disgraceful.
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Cheddar Capital
(@TradingMKR) reported
Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!
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Fred Coloe
(@FColoe) reported
@IGClientHelp Hi. Getting error messages re IG platforms? What’s going on? Happens EVERY TIME there is increased volatility.
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Jade
(@jadearnoldrules) reported
@IGcom down again, right at the critical time 😐
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Your website is down again , what sort of joke outfit are you ffs
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Gregg Connor
(@GregDConnor) reported
@IGcom @IGClientHelp having issues on the app ?
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Yoda
(@yodahanforce) reported
@DirtyJohn85 @IGcom IG is having problems too
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a
(@ctbuk73) reported
@IGcom You take our commission and just **** us by not letting us use our own money.
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Scuba Steve 🦈
(@stevog1184) reported
Even @LondonSouthEast has been more reliable than @IGcom of late. Shocking service 😠
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Morne VDB
(@MornevdB) reported
@IGClientHelp What is going on with the IG platform?!? Every day this week around the US open it goes down!
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Intrepid Investor
(@Intrepid_Invest) reported
This is the 3rd day that @igcom @IGClientHelp has crashed when the market bounces off major support. Absolutely criminal behaviour. CROOKS.
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Graeme Jephson
(@GraemeJephson) reported
@IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ
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Jack
(@jack_r_m) reported
@IGClientHelp your platform is down again, third time in the past three days. Clearly not for for use.
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Gerd
(@Gerd4lux) reported
@IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!
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Yogi Bear Life Guru
(@Yogitrader187) reported
@IGcom has been terrible last few days, can’t even open or close positions.
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Will ******
(@WillHooker7) reported
@IGClientHelp platform is down again.... when will this be resolved???
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John Meadowcroft
(@covjohn123) reported
@IGClientHelp what's going ??? Platform down again. 3 days in a row now. This is becoming a joke.