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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (76%)
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Website (12%)
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Login (12%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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BeingMen
(@XYChormo) reported
@IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"
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Smackville007
(@Isaiah1881) reported
@IGcom It’s a scam... notice they has log in issues at the opening of European and US markets... Joke platform... Guys advice... use mt4 linked to your IG .... I’m trading now live as we speak
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driveJohnson’s
(@driveJohnsons) reported
@IGcom How about making sure your website can handle the traffic? Shocking service. May as well go to #RobinHoodTraders
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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gin&tonic
(@Woodysue) reported
@jaws321 @IGSquawk @IGClientHelp It's awful!!
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Cream Soda Man
(@CoolCreamSoda) reported
@IGcom Why is your platform down? I have open positions with you that I can't monitor or amend.
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K
(@toozies222) reported
@IGClientHelp I can’t log in and if I do get in it it can’t load my portfolio via my mobile app? Not an investment trading service I would expect. Please help.
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Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
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NoPe
(@NorthernPerreh) reported
@IGcom Any chance you can fix your platform? To anyone else, got any recommended alternative trading platforms that won't let you down?
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Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
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J W
(@JohnGWelsh) reported
@IGClientHelp @IGcom joining the global corruption and shutting down their platform!
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Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????
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changsen wu
(@changsenwu) reported
@IGClientHelp your system is down again! Third day in a row at US cash open while phone line is jammed. This is really unacceptable
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Il Gobbo Juventino
(@juvejuve2021) reported
@IGcom Does anyone know of good alternative options to IG? in the past few weeks my funds weren;t credited, I had problems buying and selling and the last 3 days there;s been no access at all to the platform - It's unacceptable.
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Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
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.
(@serocan95) reported
@IGcom I cant access the platform, it keeps displaying a messaging saying this platform is not supported! Could you fix this please asap! $CLOV $AMC $GME $KMPH $TSLA $BTC $DOGE
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Alex Overton
(@AlexOverton) reported
@IGClientHelp What a surprise! Your platform is "down" again at this time of day. Third day in a row!! Not at all dodgy...
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640Kb ... as a wise man said, that's all you need
(@RandomM96628505) reported
@IGClientHelp - is your platform down? Not able to login
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Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
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Anand Patil
(@anandpatil69) reported
@IGClientHelp can’t load my positions on app or website. Is there an issue?
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PITT
(@PITT21156447) reported
@IGcom IG inedx screwing us normal folk over again, just another puppet to the co-ops. Cant log in everyday and removing stocks.... Algos on the background... Damn how can these folk get away with it.
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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Alex Farr
(@AlexFarr10) reported
@serocan95 @IGcom I’m having the same issue
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Jimmy Murphy
(@Jnaddtrading) reported
@IGClientHelp What seems to be the issue today ?
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Steeve S
(@steeve_inv) reported
@StockMKTNewz can't trade.. @IGcom down again at open...
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Matt Tan
(@MattTan1711) reported
@IGcom @IGClientHelp I've been on the phone for an hour but no-one is replying. Please can you inform me why my order has not been filled and the system has not crashed. Awful service!
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scott mcbride
(@bridey177) reported
@IGClientHelp @milbshake Site down again during a volatile session. Well played. Terrible service. Time to leave.
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Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out