IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 14, 10:50 PM GMT+5:30	0	0
Apr 14, 11:10 PM GMT+5:30	0	0
Apr 14, 11:30 PM GMT+5:30	0	0
Apr 14, 11:50 PM GMT+5:30	0	0
Apr 15, 12:10 AM GMT+5:30	0	0
Apr 15, 12:30 AM GMT+5:30	0	0
Apr 15, 12:50 AM GMT+5:30	0	0
Apr 15, 1:10 AM GMT+5:30	0	0
Apr 15, 1:30 AM GMT+5:30	0	0
Apr 15, 1:50 AM GMT+5:30	0	0
Apr 15, 2:10 AM GMT+5:30	0	0
Apr 15, 2:30 AM GMT+5:30	0	0
Apr 15, 2:50 AM GMT+5:30	0	0
Apr 15, 3:10 AM GMT+5:30	0	0
Apr 15, 3:30 AM GMT+5:30	0	0
Apr 15, 3:50 AM GMT+5:30	0	0
Apr 15, 4:10 AM GMT+5:30	0	0
Apr 15, 4:30 AM GMT+5:30	0	0
Apr 15, 4:50 AM GMT+5:30	0	0
Apr 15, 5:10 AM GMT+5:30	0	0
Apr 15, 5:30 AM GMT+5:30	0	0
Apr 15, 5:50 AM GMT+5:30	0	0
Apr 15, 6:10 AM GMT+5:30	0	0
Apr 15, 6:30 AM GMT+5:30	0	0
Apr 15, 6:50 AM GMT+5:30	0	0
Apr 15, 7:10 AM GMT+5:30	0	0
Apr 15, 7:30 AM GMT+5:30	0	0
Apr 15, 7:50 AM GMT+5:30	0	0
Apr 15, 8:10 AM GMT+5:30	0	0
Apr 15, 8:30 AM GMT+5:30	0	0
Apr 15, 8:50 AM GMT+5:30	0	0
Apr 15, 9:10 AM GMT+5:30	0	0
Apr 15, 9:30 AM GMT+5:30	0	0
Apr 15, 9:50 AM GMT+5:30	0	0
Apr 15, 10:10 AM GMT+5:30	0	0
Apr 15, 10:30 AM GMT+5:30	0	0
Apr 15, 10:50 AM GMT+5:30	0	0
Apr 15, 11:10 AM GMT+5:30	0	0
Apr 15, 11:30 AM GMT+5:30	0	0
Apr 15, 11:50 AM GMT+5:30	0	0
Apr 15, 12:10 PM GMT+5:30	0	0
Apr 15, 12:30 PM GMT+5:30	0	0
Apr 15, 12:50 PM GMT+5:30	0	0
Apr 15, 1:10 PM GMT+5:30	0	0
Apr 15, 1:30 PM GMT+5:30	0	0
Apr 15, 1:50 PM GMT+5:30	0	0
Apr 15, 2:10 PM GMT+5:30	0	0
Apr 15, 2:30 PM GMT+5:30	0	0
Apr 15, 2:50 PM GMT+5:30	0	0
Apr 15, 3:10 PM GMT+5:30	0	0
Apr 15, 3:30 PM GMT+5:30	0	0
Apr 15, 3:50 PM GMT+5:30	0	0
Apr 15, 4:10 PM GMT+5:30	0	0
Apr 15, 4:30 PM GMT+5:30	0	0
Apr 15, 4:50 PM GMT+5:30	0	0
Apr 15, 5:10 PM GMT+5:30	0	0
Apr 15, 5:30 PM GMT+5:30	0	0
Apr 15, 5:50 PM GMT+5:30	0	0
Apr 15, 6:10 PM GMT+5:30	0	0
Apr 15, 6:30 PM GMT+5:30	0	0
Apr 15, 6:50 PM GMT+5:30	0	0
Apr 15, 7:10 PM GMT+5:30	0	0
Apr 15, 7:30 PM GMT+5:30	0	0
Apr 15, 7:50 PM GMT+5:30	0	0
Apr 15, 8:10 PM GMT+5:30	0	0
Apr 15, 8:30 PM GMT+5:30	0	0
Apr 15, 8:50 PM GMT+5:30	0	0
Apr 15, 9:10 PM GMT+5:30	0	0
Apr 15, 9:30 PM GMT+5:30	0	0
Apr 15, 9:50 PM GMT+5:30	0	0
Apr 15, 10:10 PM GMT+5:30	0	0
Apr 15, 10:30 PM GMT+5:30	0	0
Apr 15, 10:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (50%)
Website (25%)
Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	15 days ago
Southwark	Login	16 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

J.Hick (@Hickbcfc) reported 8 minutes ago
@englandcricket @IGcom 37 💯 is crazy and he’s not slowing down
Terry and a turtle (@terryrus99) reported 9 minutes ago
@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
gin&pinklemonade (@Woodywudpeck) reported 9 minutes ago
@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
Steve (@ayTrader) reported 11 minutes ago
@IGcom @JeremyNaylor_IG Hope it gonna collapse. Too high and bad quality.... they print too much fake money
Mr Downs (@MrD23English) reported 14 minutes ago
@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
Stephen Hampson (@StephenHampson) reported 16 minutes ago
@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
Bazzer (@baz_trading) reported 16 minutes ago
@ShareSpeculator @IGClientHelp Yeah same error
Matt (@MattySP500) reported 16 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Rich On Macro (@RichOnMacro) reported 17 minutes ago
@kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!
Casino Capital (@CasinoCapital) reported 19 minutes ago
Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.
Mercedes Alfon (@Mers98) reported 20 minutes ago
@schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_
Andrewdc208 (@andrewdc208) reported 29 minutes ago
Anyone else's @IGcom Desktop being insanely slow, or is it just me?
fundamentally its a bargain (@its_fundamental) reported 30 minutes ago
@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
Matt (@MattySP500) reported 33 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Casino Capital (@CasinoCapital) reported 34 minutes ago
@chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet
Tim James (@57timj) reported 35 minutes ago
@IGcom Surely private health will be a growth area for the future in the UK, with this government determined to completely break the NHS and Labour promising not to fix the NHS, but to work with private providers! (I won’t be charging for stating the obvious)
NNNuman (@numann14) reported 39 minutes ago
@IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.
Jess-No flags because I actually am British (@JessSalop) reported 42 minutes ago
@RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.
Abs B (@AbsB498343) reported 44 minutes ago
@englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery
Matt (@MattySP500) reported 44 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
TomMcAdamNo5 (@McAdamNo5) reported 44 minutes ago
@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
Mark Thomas (@mtstormus) reported 49 minutes ago
@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
JB (@thedarkonexx) reported 51 minutes ago
Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated
Brooksy (@brooksyruns89) reported 52 minutes ago
@RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful
Victor Cortino (@CortinoVictor) reported 56 minutes ago
@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
James Oxley (@Stock8115) reported 56 minutes ago
@mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.
Steven Booth (@boothysl91) reported 57 minutes ago
@englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk
Harald Hadrada (@HaraldHadrada2) reported 59 minutes ago
@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
Kryptogem110x (@kryptogem110x) reported 1 hour ago
@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
joe ele (@joe31756) reported 1 hour ago
@IGcom Quarter and monthly Options expiry this week for this reason the oil price is down