IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (44%)
- Login (33%)
- Website (22%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Login | 7 days ago |
 Berlin
|
Login | 1 month ago |
|
Southwark
|
Login | 1 month ago |
|
Radstock
|
Website | 2 months ago |
|
Kendal
|
Trading platform | 2 months ago |
|
Leer
|
Trading platform | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Heetan J (@Heetan001) reported@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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fundamentally its a bargain (@its_fundamental) reported@IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST
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kris b (@boisy12uws) reported@IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}
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John Dow (@jeffalan2112) reported@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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Grassroots North Wales (@NWSportDave) reported@McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks
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bobfromthebell (@bobfromthebell) reported@PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome
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QuantumX (@QuantumStateX) reported@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
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Amynah (@Amynah_Aziz) reported@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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Casino Capital (@CasinoCapital) reportedHey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.
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Tony S (@scotty648) reported@ChazWood5 @englandcricket @IGcom Certainly the worst prepared
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PeeKay (@PrasKon) reported@rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?
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mark (@sociedadboy) reported@englandcricket @IGcom Stupid shot
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SimplyGreat (@MiaJenkinsonXXx) reported@MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under
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Tan Eriogerg (@nasteegee) reported@englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?
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justaman (@justamantrading) reported@topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.
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Tarjei Thomassen (@technoteee) reported@IGcom Too bad IG are so expensive trading equities 🫤
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Dr Prakash Nayak (@SRIPRAKASH76) reported@IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u
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smudgedan (@Smudgedann) reported@ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed
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Trading Floor Audio (@TradeFloorAudio) reported@IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move
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Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
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Terry and a turtle (@terryrus99) reported@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
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Third Man View (@3rdManView) reported@englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView
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Harald Hadrada (@HaraldHadrada2) reported@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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J.Hick (@Hickbcfc) reported@englandcricket @IGcom 37 💯 is crazy and he’s not slowing down
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IG Client Help (@IGClientHelp) reported@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
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Guy de Jonquières (@guydej1) reported@IGcom @ChrisB_IG Link is broken.
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TheSecretTravelAgent (@japers_1984) reported@IGcom Worst take of the day goes to…..
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp