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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Keegan Chiam
(@ChiamKeegan) reported
@IGClientHelp Have the issue of "Common Error" when trying to enter a trade with MT4 solve? Its almost 3 days now, can anyone provide an update?
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Stocklad
(@Stocklad) reported
@scoot3r83 @IGClientHelp @ProRealTime They never get off their behinds to fix anything. Like most brokers, as long as the money comes in, they figure what they got is good enough, and leave it at that. Pathetic. Their own forums are full of disgruntled traders.
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Naina Desai
(@desai_naina) reported
@englandcricket @IGcom And look at where we are already! 2 wickets down with 11 on the board!! Malan didn't need to play that ball from Hazelwood at all!! Stupid loss of his wicket!!
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scoot3r83
(@scoot3r83) reported
@IGClientHelp New day new software issue. Proscreener is not updating for myself and a few other clients of yours that I know. What is the issue now? @ProRealTime
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp What's happened to Volume data on the Australia 200 chart please? I rely on this for certain indicators, which are now not working.
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Adam Reaney 🚴🏼♂️🏏💻
(@100percentapr) reported
@Abohlman @englandcricket @IGcom Well, ****.
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Niv920B
(@BNiv920) reported
@IGcom Unsure if you know this, but your platform does not support the latest Samsung update. Charts do not load
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Josh 🇮🇱
(@JJLFC_) reported
@englandcricket @IGcom No Broad terrible from us.
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Dan Nicholls
(@DanNicholls03) reported
@N17JAC0B @englandcricket @IGcom From Australia but support an English team🤔
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MC Owl 🦉
(@mickenell) reported
@englandcricket @IGcom Awful start
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Time I escalate the issue 0.01 increments of partial close on CFD's further up the tree I believe. No action taken, no response received in a week. Support? Client Help?
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James
(@_MUFCJames) reported
@UtdDanMUFC @englandcricket @IGcom Is it bad I don’t have much confidence 😬
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp another day another issue reported with no attention put to it by your support department. Not even an email to say "yes we received it but have not started". By the way, multiple charts not updating even though data is showing on your L2 software. AGAIN.
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Kumar 🏴
(@Morgsmudge) reported
@abhinav_singh4 @englandcricket @IGcom My bad 🥲
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Still nothing done on this, no response from my reports as per your procedures. Why does anyone bother with you guys? Do you really have a support team?
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BeTTer TraDeR
(@StUaRtJaCk33) reported
Help - I cannot access my account - the charts are not opening up?...@IGClientHelp
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Stocklad
(@Stocklad) reported
@scoot3r83 @IGClientHelp @ProRealTime They fix some things, but often wont. Seems common amongst Austrlaian brokers, as long as the money comes in, they figure the interface they present is good enough, and leave it at that. Pathetic. IGs forums are full of disgruntled traders.
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Keeper Of The Gaze 💚💚💚🍀
(@wwalls79) reported
@englandcricket @IGcom Well, it's raining alright...England wickets...3 down for just 20 already...🤕😱😱😱😱😠
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Jimmy
(@abhay_sahota) reported
@hdhdnxh627w7w @cricvizanalyst @IGcom In first test he completely misjudged the line of ball. In this test he played down the wrong line. There was nothing unplayable about these *****.
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BeTTer TraDeR
(@StUaRtJaCk33) reported
Cannot access my IG account @IGcom - Is there platform outage?
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Rob Bowman
(@RobBowmanUK) reported
@IGClientHelp I opened an IG account last week. Trading was nice and easy but your 2 Factor Authentication does not work. Your support team had to disable it twice. Do you have any plans to fix? Why not use Google or MS Authenticator apps?
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Pipski72
(@Pipski721) reported
@cricvizanalyst @IGcom Hmm, no swing. Wasn't a problem in the last Ashes series in Australia.....
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goodguy86
(@goodguy862) reported
@cricvizanalyst @IGcom Harris out, Khawaja in to open.. 7 innings opening for Aus 2 hundreds 2 5 fifties average 96 and problem in the best for of his career in shield.. give him a chance selectors!
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Fred Coloe
(@FColoe) reported
from
Dublin City, Leinster
@IGClientHelp Hi guys. Mobile app is not loading. Help please. Thx
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John
(@John12506443) reported
@englandcricket @IGcom No broad wtf, poor, hope im wrong
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Crazy Diamond 💎
(@Shineon14352) reported
@IGClientHelp completely useless - appalling customer service and total lack of interest. Will be moving investments away from them in New Year
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O.G. Doog Esq.,
(@theOGDoogEsq) reported
@IGcom @rosbergxracing Is the platform currently down?
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DaveH63
(@huson63) reported
@Georgegagen_ @cricvizanalyst @IGcom He seems to have a mental block of when to leave alone. He’s had long enough in the field the last two days to see how this pitch is playing and what you can leave on off stump, can’t help himself though
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alf 🍿
(@alfmather) reported
@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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Dr Matt Swift
(@MSwift94) reported
@cricvizanalyst @IGcom Offer nice support (not recklessly)