IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	9 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KhanSahiba (@KhanSahibHu) reported 3 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  kris b (@boisy12uws) reported 4 minutes ago

  @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

• 
  Rob ⭐⭐️ (@LordBadshot) reported 8 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  David O'Brien (@DavidB87425) reported 9 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 10 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Grassroots North Wales (@NWSportDave) reported 12 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Heetan J (@Heetan001) reported 13 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Macro Joe (@wealthelf) reported 15 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Harald Hadrada (@HaraldHadrada2) reported 15 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  A Reasonable Person (@DanielgDan) reported 16 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Mercedes Alfon (@Mers98) reported 17 minutes ago

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  Mark Thomas (@mtstormus) reported 22 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  James Oxley (@Stock8115) reported 22 minutes ago

  @mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.

• 
  David Fletcher (@DavidFl74160780) reported 22 minutes ago

  @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

• 
  Brooksy (@brooksyruns89) reported 24 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  G. (@LArsenal96) reported 28 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 32 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  Matt (@MattySP500) reported 36 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  richard bayliss (@rbaylis256) reported 44 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Guy Edwards (@Nice_GuyEddie) reported 46 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  KryptoBeast (@BeastKrypto10x) reported 46 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Matt (@MattySP500) reported 48 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  Jess-No flags because I actually am British (@JessSalop) reported 52 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  gin&pinklemonade (@Woodywudpeck) reported 53 minutes ago

  @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop

• 
  T Baba (@Boltlightning77) reported 54 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  mark (@sociedadboy) reported 56 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Jay J (@JibbaJabb) reported 57 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Ric₿ezos (@BezosRic) reported 58 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Andy Gill (@andygill76) reported 59 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Amynah (@Amynah_Aziz) reported 60 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.