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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (83%)
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Website (11%)
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Login (6%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ayshea Obrien
(@troubleatmills) reported
@IGcom IG down again.
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uw0tm8
(@rags2richesm8) reported
@IGcom You also don't offer the ability for users to login or operate your website. Joke of an operation.
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William
(@FtseSpecialist) reported
@IGClientHelp Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service
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Mehmet Mert
(@mert1mehmett) reported
@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp are you aware your platform is down ??? I’ve been on hold to the phone line for 15 mins now 😡😡😡
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James
(@jimboinvesto) reported
@IGClientHelp is the site down AGAIN?
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John Garner
(@viking020) reported
@Woodysue @IGSquawk @IGClientHelp Not just me having issues with IG?
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Vikas Kansra
(@VikasKansra) reported
@IGClientHelp Having issues loging in my account, can you please help, tried ringing but no answers
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elly #KBF
(@elly_gov) reported
What is going with stock exchange’s @IGClientHelp @RishiSunak everything is down
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DJR
(@Djrtrading) reported
@IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA
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BRS
(@bhriggs) reported
@IGcom both Web and App platforms are not working
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Johan
(@JohanDXB) reported
@IGcom IG not working
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ST
(@StelTriteos) reported
@IGcom why is your app always down in the afternoon me and @timpav7 are trying to take over the world here
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom Same issue. Very annoying of late.
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Vikas Kansra
(@VikasKansra) reported
@IGClientHelp I cant login my account
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lynz
(@lynz_h55) reported
@IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?
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Trelawney
(@trelawney89) reported
@IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap
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HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
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Ashraf Laidi
(@alaidi) reported
Platform of at least 1 major UK online broker has been down for over 1 hr . I will not specify which. #unacceptable. It is 1 of these 3. @IGcom @CMCMarkets @CityIndex #forex
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Trelawney
(@trelawney89) reported
@IGcom Yet again your platform is down. This is the third time this week. Can you fix this urgently please?
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ZJS_Ret
(@ZJS_Ret) reported
@Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG
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gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
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Krasimir Petrov
(@KrasimirBPetrov) reported
@milbshake @IGClientHelp This is how they seem to deal with the hassle to provide liquidity for thei positions their customers open. So instead to shut down specific stocks, they decide to “technically” forfeit their services for the sake of not making some hedge funds angry. Pathetic.
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TravellingTrader #SILVERSQUEEZE
(@TravellingTrad2) reported
@IGClientHelp site not working AGAIN
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John Meadowcroft
(@covjohn123) reported
@IGClientHelp Hello??? Platform is STILL down!!! Can you fix this ASAP?!
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William
(@FtseSpecialist) reported
@IGClientHelp @milbshake Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service #leaveIG
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Angello B
(@AngeloR30700761) reported
@IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!
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Ale Maniscalchi
(@ManiscalchiAle) reported
@pengsucculents @IGcom same bro they are having problems we are smashing wall street bro SIT TIGHT
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maneco64
(@maneco1964) reported
@IGcom WTF is going on! I had problems logging in and have been on hold on the phone for 15 minutes! Why don't you hire proper brokers like in the old days so they can talk to clients instead of buying another firm for $1 billion!!!!
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Carlos
(@OutCntxtParadox) reported
@IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!