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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (71%)
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Website (14%)
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Login (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
 Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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erdem
(@aussi_erdem) reported
@IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform
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Ali
(@UmairAl99630979) reported
@IGcom Online platform and the App is not working: No response via: Online Chat Phone Twitter Really!!!! I am losing money here!!!
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Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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Randy Murry
(@rm_murry) reported
@IGClientHelp @milbshake It's quite pathetic really, a company that makes 649.2m quid in revenues in 2020 and has a login failure three days in a row ... mind you they operate at least a 50% net margin business so not easy to free cash to invest...
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Trade the future...
(@dlefcoe) reported
@IGcom Please advise if the platform is working. Appears to be down for physical share dealing.
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Jason Tracey
(@JasontraceyBmor) reported
@IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles
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Martin McLaughlin
(@martinmcln) reported
@IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?
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tim
(@timmymagic85) reported
@IGClientHelp I can log in but not access my workspace or make any trades. Please give more updates.. your status page is not correct. You'll get a huge number of down votes on social soon... #ig #terribleexperience
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Martin Francis. 💙
(@lordbroxbourne) reported
@IGcom @IGClientHelp FOR THE 4TH DAY RUNNING ME & OTHERS ARE HAVING TROUBLE LOGGING IN WTAF? unacceptable service. #IGINDEX
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John
(@John96296033) reported
@CurtisLoew15 @IGcom Because it goona squeeze later, in case every investor pump out the money. Shutting platform down for just in case .
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Travis Wilson
(@travisawilson) reported
@IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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Peter Baker
(@PeteBaker6) reported
@IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.
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luxmanage
(@luxmanage1) reported
@IGcom @IGcom So what if there is volatility in GameStop and AMC you won’t let us trade it so why post about it. Now give me access to my account. Please put the plug back in the server please. We are covering our margin why don’t you do the same. Get your heads screwed back on!
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David Dolheguy
(@DavidDolheguy) reported
@IGClientHelp why is your platform alway down this week... so many outages.. seriously this isnt good enough
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cranage
(@cranage91608618) reported
@IGcom Ig is one of the worst platforms once their is increase volatility their platform is down it has been down from 2:30 pm till 3:30 and counting .. and no one replies to calls and if they do you got some one rude and despicable.👎
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Colonel Mustard
(@ILMTrad) reported
@IGClientHelp is the system currently down?
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Fuji-san
(@stocknewbie13) reported
@IGClientHelp i cannot close my trade due to a server issue and i cannot login, what the hell is going on?!?!
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Antonio Peña
(@antoniops12) reported
@IGcom is down. You can buy GME on @eToro #ShortSqueeze #wallstreetbets
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Anand Patil
(@anandpatil69) reported
@IGClientHelp your platform is down. Can't login to app or website. Nobody answering the phone!! What's going on?
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MrCrispTrader 🙂
(@CrispTrader) reported
@wheeliedealer Would help if their platform wasn't down yet AGAIN... luckily no positions on, but it is poor beyond belief. @IGClientHelp @IGSquawk sort it out
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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SniperTrading
(@Hillz_B) reported
@IGcom FIX your platform please 3 days on roll of crashing is unaceptable
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Unwashed Mass
(@jme_rbt) reported
@IGcom The worst platform
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp what is happening with your servers. You are in big trouble!
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C
(@1csscotland) reported
@IGcom any chance you could just pay for more server space so I could , oh I don’t know , actually trade online on my online trading platform when it’s actually a good time to be trading ? Been down for days , just sort it please.
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Simon laight
(@si_laight) reported
@IGcom @IGClientHelp More log in issues? when will these be resolved?