IG

Is IG down?

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

 No problems detected at IG

IG problems in the last 24 hours

IG Outage Chart 12/05/2020 07:40

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Login 50.00% Login
  • Trading platform 33.33% Trading platform
  • Website 16.67% Website

IG Outage Map

The most recent outage reports and issues originated from:
PhilippinesMakati City Website
AustraliaPerth Login
United KingdomBury St Edmunds Login
GermanyBonn Login
GermanyMunich Trading platform
SwedenStockholm Trading platform

IG Comments

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IG Issues Reports

Latest outage, problems and issue reports in social media:
  • Jiacoco1 Jiacoco (@Jiacoco1) reported

    @IGcom hi IG your app is not working properly. When I login I couldn’t open my share trading account. It says ‘unexpected error occurred’. Can you please fix this issue ASAP?

  • ElcryptoEscobar PUMP MY BAGS (@ElcryptoEscobar) reported

    @CMCMarketsAusNZ Your customer service is **** I couldn’t even get my password changed through your website it wouldn’t send me the reset code I’m now using @IGcom

  • Saffron33996036 Saffron (@Saffron33996036) reported

    @IGClientHelp @IGcom Why am I paying share commission fees for such poor customer service? @freetrade I am coming your way

  • Saffron33996036 Saffron (@Saffron33996036) reported

    @IGClientHelp I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice

  • Saffron33996036 Saffron (@Saffron33996036) reported

    @IGcom I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice

  • fabios23639271 fabios (@fabios23639271) reported

    @IGClientHelp need help on the account Rafael Longui - need somone to call to make a deposit the card system wasnt working please call asap.

  • vibhorjains Vibhor (@vibhorjains) reported

    @IGcom waiting for account activation since quite long and not able to get any help from your Helpdesk. Nobody is even reverting to emails.

  • blondeamon blondeamon (@blondeamon) reported

    @IGcom It's disgraceful to raise your CFD prices by 250% for the same service. At least lower your minimum prices, £10 is way too much!!

  • davidalexallen david allen (@davidalexallen) reported

    anybody else having issues getting through to trading desk of @IGTRADING1 @IGClientHelp i wait 30mins and nothing, or 15 and then get cut off!

  • Sphiwe70143069 Sphiwe (@Sphiwe70143069) reported

    @IGClientHelp I would really appreciate it if I can get help i have been waiting since yesterday for a reply

  • Kaataa_K13 Kat K (@Kaataa_K13) reported

    @chileshewabo Hi, it arrived this morning some of which is already sitting with @IGcom I had a look at @Plus500 - I know you were also looking for minimum 1:5 , but they had all EV at 1:1 so doesn't suit me. Also no pre & post market. Great customer service though

  • Kaataa_K13 Kat K (@Kaataa_K13) reported

    @NoCensCH @Trading212 @IGcom Sure and I don't think anyone had any issue with them having bigger spreads comlared to competitors before people were entering into position, but changing spreads to force people into losses on existing positions is not OK

  • theotherdylan Dylan Evans (@theotherdylan) reported

    @PeterSedge @IGClientHelp Just signed up with @IGcom yesterday and unable to login, how often does this happen?

  • RevdAnthony Anthony Howells (@RevdAnthony) reported

    @IGClientHelp Anyone monitoring IT? Web and app platforms both down.

  • davidalexallen david allen (@davidalexallen) reported

    @IGClientHelp what is happening i cant even get to my account? app not working website not working? @IGTRADING1

  • fabios23639271 fabios (@fabios23639271) reported

    @foodielondoner @IGcom @IGClientHelp Market what? you must be kidding there is no move on the market and you are using this excuse come on! Help your clients!!!

  • foodielondoner Tim Jones (@foodielondoner) reported

    Useless @IGcom @IGClientHelp this is the SECOND DAY in a row I have sat on hold for an eternity waiting for someone to be bothered to pick up the phone and help me switch my 2FA to a new device. I think I will be closing my IG account at this rate. Useless.🤬

  • TweetMeADollar Mark (@TweetMeADollar) reported

    @IGcom who can I email regarding an dividend withdrawal issue on my share account. Tried @IGClientHelp but no luck, support chat but no answer, and email but no reply for a few days

  • bergosbg cryptobergo (@bergosbg) reported

    @JMahony_IG @IGSquawk @IGClientHelp Hi, the fact I couldn't move my stop resulting in me losing return! This is not acceptable...what's the email address so I can make a formal complaint?

  • Kaataa_K13 Kat K (@Kaataa_K13) reported

    @IGcom could you please DM me? I need help with opening CFD account

  • MartynPaul1 Martyn Paul (@MartynPaul1) reported

    @IGcom Morning. I've sent numerous emails to you regarding an ongoing issue. I keep receiving holding emails and promises of contact but nothing for weeks. Any chance of some help? Thanks (Name Martyn Paul)

  • Org7084 Org (@Org7084) reported

    @IGClientHelp Dear sir I have been experiencing a problem with my Tesla account since the split. I have sent numerous emails to IG without any positive feedback. In the meantime, I have identified other problems with RR and Top Glove Corporation. Please assist.

  • experts_pension Transfer your pension | Get Advice from UK Advisor (@experts_pension) reported

    @IGClientHelp how bad is your customer service? I’ve spent 4 hours in two days on hold to you guys and all your staff are working from home and cannot be bothered to handle any issues. I’m trying to trade via your MT4 acc and it doesn’t work! No one calls back. All lies.

  • ChangeEnactor Will Cass (@ChangeEnactor) reported

    underwhelmed so far with the service. Locked out of my live account after 40 minutes on the help line and no one picks up. A little frustrating. @IGClientHelp

  • Jon_FX Jon (@Jon_FX) reported

    Oh joy. That awful moment when you need help, but its @IGClientHelp you need to contact! I wonder, will you help this time, or take several weeks to say 'not my problem' again?

  • SheilaCArtist Sheila Chapman (@SheilaCArtist) reported

    @ft_content @IGcom A crash.

  • heather09353201 Heather 3.5% #WeShallOvercome #ResistRejoin🇪🇺 (@heather09353201) reported

    @ft_content @IGcom Bad in any scenario, unnecessary, self-inflicted, reckless. What more can anyone say, but stop?

  • bj_goodwin Bruce Goodwin (@bj_goodwin) reported

    @ft_content @IGcom The pound is already cheap and any further fall would offset tariffs and help rebalance the economy and BOP with re-shoring and export boost. A good chunk of the FTSE has foreign earnings so would get a boost, not to mention support from inward investment.

  • thanksEU4_0 Ken C Dolman (@thanksEU4_0) reported

    @oooooz48 @ft_content @IGcom You seem eager to support an organisation that doesn't need to account for it's expenditure. I think the matter reveals your contempt for honesty and integrity

  • sean_brodie Sean Brodie (@sean_brodie) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation