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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (86%)
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Website (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Hùng Vũ
(@HungTheLoneWolf) reported
@IGcom I just opened a live account at IG UK. It seems that your service takes many days to process the new accounts. So I would like to ask how long you would take to approve new accounts? Thanks.
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Umut Korkmaz, CFA
(@UKumut) reported
@IGClientHelp Hi, is there a problem with your servers? I have been disconnected for the last 30 mins
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Nigel BEES
(@NigelBa41254314) reported
@englandcricket @IGcom The worst test team in 30 years.
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Arpan
(@ThatCricketHead) reported
@englandcricket @IGcom Broad and anderson were the problem ? 🤡🤡🤡
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Seems to have gone down again - please fix. Downloading trade history I receive this... {"globalErrors":["error.server-error.bad-gateway"]} Whilst you're at it, please ALSO fix the return cell "% change" on watchlist for "GATC Gattaca" as its shown 0 for the past 2 months!
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Brando Flux
(@ephemeral_money) reported
damn. @IGcom platform is the ****. cant wait to lose all my money
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Andrew Gunn
(@andrewgunn) reported
@IGcom has the WORST 2FA experience! You add the 2FA code to the end of your password 👀 What makes it worse is they don't tell you about this behaviour. I know that security gets in the way of convenience but this is taking it to another level. Gets me every time.
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Steven
(@flyingscotsmn) reported
@IGClientHelp It’s only one share so@I guess not a platform problem. FYI it’s IAG
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Matty Nunn
(@MNunny91) reported
@englandcricket @IGcom That bowling attack must be up there with the worst we've ever fielded in a test match
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Daniel Sio
(@DanielSio10) reported
@IGClientHelp why cant i withdraw my money into the same bank card i been using to deposit and withdraw? Emails never get answered. Please help!!! IG is feeling like a scam now.
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Mike
(@michaelmal30) reported
@englandcricket @IGcom Awful
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Les 🇬🇧🏴
(@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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Daniel heselden
(@DanielHeselden) reported
@englandcricket @IGcom Probably the worst bowling attack I’ve seen us put out. Embarrassing
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stocks
(@fear6d) reported
@IGClientHelp i need ur help how long does it take to verify my account?
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Steven
(@flyingscotsmn) reported
@IGClientHelp My charts disappeared yesterday from both iPad and iPhone. Any ideas on how to fix?
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A1R386X
(@A1R386X) reported
@IGcom your price alerts aren't working on the #Android IG app, needs a fix.
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom Can someone please tell Tech support that Trade History downloads are coming out with blank data (AGAIN!)
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp Why does Volume suddenly vanish from some indices (e.g. ASX & DAX) at 8AM AEST? Bit annoying when you have algorithms that use volume-based indicators on ProRealTime and then find the system shuts it down every day due to an error "insufficient data"!
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stephen clewes
(@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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Gareth Powell
(@rest64) reported
@englandcricket @IGcom So here we go again! Do we never learn? Crawley cannot play a straight bat consistently to a straight ball. He is simply cannon fodder to any good bowler. Lees plays down the wrong line and Root leaves a well pitched up straight one off his back foot.
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JamesTalkSport
(@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.
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Daniel Sio
(@DanielSio10) reported
@IGClientHelp @sumantatrde Same here, ive already sent my bank statements to them by email that shows all thr details they need to verify yet they still wont allow me to withdraw. So frustrating. Calling is useless. Emailing is useless. Please help.
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Jonny Meeson
(@JMeeson) reported
@englandcricket @IGcom I hate to be down on England players, but, Craig Overton? Really?
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Edgar Rancore
(@Spread_Rancore) reported
It's unbelievable, YOUR problems with Spectrum MTF is still not fixed. Y'all excuses are always "you know Sir, with all this volatility..." 🤡🤡🤡 @IGClientHelp @IGItalia
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Please fix downloading trade history, excel files coming out blank! Last week trades were showing as SELLS but were actually BUYS! Shoddy service once again.
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_Nick
(@NickyB_london) reported
@IGClientHelp Any issue with IG UK using MT4?
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Stu
(@minnesotastu) reported
@englandcricket @IGcom A truly awful team
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Malcolm Boyle
(@nottm28) reported
@IGClientHelp What is going on with log in? I can only log in from one device at a time. If I log in on my ipda, my phone logs out - this is something new - and annoying - please fix it
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Phil McCullough 🇮🇪🇳🇬
(@PhilMcC38) reported
@IGcom What is going on with your website and app? I’ve been trying to complete my application but it says “technical issues” can you please update us ??