IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 21, 9:30 PM GMT+5:30	0	0
Apr 21, 9:50 PM GMT+5:30	0	0
Apr 21, 10:10 PM GMT+5:30	0	0
Apr 21, 10:30 PM GMT+5:30	0	0
Apr 21, 10:50 PM GMT+5:30	0	0
Apr 21, 11:10 PM GMT+5:30	0	0
Apr 21, 11:30 PM GMT+5:30	0	0
Apr 21, 11:50 PM GMT+5:30	0	0
Apr 22, 12:10 AM GMT+5:30	0	0
Apr 22, 12:30 AM GMT+5:30	0	0
Apr 22, 12:50 AM GMT+5:30	0	0
Apr 22, 1:10 AM GMT+5:30	0	0
Apr 22, 1:30 AM GMT+5:30	0	0
Apr 22, 1:50 AM GMT+5:30	0	0
Apr 22, 2:10 AM GMT+5:30	0	0
Apr 22, 2:30 AM GMT+5:30	0	0
Apr 22, 2:50 AM GMT+5:30	0	0
Apr 22, 3:10 AM GMT+5:30	0	0
Apr 22, 3:30 AM GMT+5:30	0	0
Apr 22, 3:50 AM GMT+5:30	0	0
Apr 22, 4:10 AM GMT+5:30	0	0
Apr 22, 4:30 AM GMT+5:30	0	0
Apr 22, 4:50 AM GMT+5:30	0	0
Apr 22, 5:10 AM GMT+5:30	0	0
Apr 22, 5:30 AM GMT+5:30	0	0
Apr 22, 5:50 AM GMT+5:30	0	0
Apr 22, 6:10 AM GMT+5:30	0	0
Apr 22, 6:30 AM GMT+5:30	0	0
Apr 22, 6:50 AM GMT+5:30	0	0
Apr 22, 7:10 AM GMT+5:30	0	0
Apr 22, 7:30 AM GMT+5:30	0	0
Apr 22, 7:50 AM GMT+5:30	0	0
Apr 22, 8:10 AM GMT+5:30	0	0
Apr 22, 8:30 AM GMT+5:30	0	0
Apr 22, 8:50 AM GMT+5:30	0	0
Apr 22, 9:10 AM GMT+5:30	0	0
Apr 22, 9:30 AM GMT+5:30	0	0
Apr 22, 9:50 AM GMT+5:30	0	0
Apr 22, 10:10 AM GMT+5:30	0	0
Apr 22, 10:30 AM GMT+5:30	0	0
Apr 22, 10:50 AM GMT+5:30	0	0
Apr 22, 11:10 AM GMT+5:30	0	0
Apr 22, 11:30 AM GMT+5:30	0	0
Apr 22, 11:50 AM GMT+5:30	0	0
Apr 22, 12:10 PM GMT+5:30	0	0
Apr 22, 12:30 PM GMT+5:30	0	0
Apr 22, 12:50 PM GMT+5:30	0	0
Apr 22, 1:10 PM GMT+5:30	0	0
Apr 22, 1:30 PM GMT+5:30	0	0
Apr 22, 1:50 PM GMT+5:30	0	0
Apr 22, 2:10 PM GMT+5:30	0	0
Apr 22, 2:30 PM GMT+5:30	0	0
Apr 22, 2:50 PM GMT+5:30	0	0
Apr 22, 3:10 PM GMT+5:30	0	0
Apr 22, 3:30 PM GMT+5:30	0	0
Apr 22, 3:50 PM GMT+5:30	0	0
Apr 22, 4:10 PM GMT+5:30	0	0
Apr 22, 4:30 PM GMT+5:30	0	0
Apr 22, 4:50 PM GMT+5:30	0	0
Apr 22, 5:10 PM GMT+5:30	0	0
Apr 22, 5:30 PM GMT+5:30	0	0
Apr 22, 5:50 PM GMT+5:30	0	0
Apr 22, 6:10 PM GMT+5:30	0	0
Apr 22, 6:30 PM GMT+5:30	0	0
Apr 22, 6:50 PM GMT+5:30	0	0
Apr 22, 7:10 PM GMT+5:30	0	0
Apr 22, 7:30 PM GMT+5:30	0	0
Apr 22, 7:50 PM GMT+5:30	0	0
Apr 22, 8:10 PM GMT+5:30	0	0
Apr 22, 8:30 PM GMT+5:30	0	0
Apr 22, 8:50 PM GMT+5:30	0	0
Apr 22, 9:10 PM GMT+5:30	0	0
Apr 22, 9:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (50%)
Website (25%)
Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	22 days ago
Southwark	Login	23 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

Mr Downs (@MrD23English) reported 12 seconds ago
@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
Terry and a turtle (@terryrus99) reported 29 seconds ago
@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
CarlRambo2025 (@CarlRambo2025) reported 40 seconds ago
@IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month
fundamentally its a bargain (@its_fundamental) reported 58 seconds ago
@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
Rich On Macro (@RichOnMacro) reported 4 minutes ago
@kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!
Mark Thomas (@mtstormus) reported 5 minutes ago
@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
smudgedan (@Smudgedann) reported 6 minutes ago
@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
Reality (@Factchecker2000) reported 7 minutes ago
@ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!
Matt (@MattySP500) reported 10 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
matt92 (@matt92__) reported 10 minutes ago
📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp
gin&pinklemonade (@Woodywudpeck) reported 14 minutes ago
@Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo
matt (@clarityenjoyer) reported 19 minutes ago
@englandcricket @IGcom Terrible team
Matt (@MattySP500) reported 20 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Mouse Pillow (@ChazWood5) reported 20 minutes ago
@englandcricket @IGcom Is this the worst England side to ever tour Australia?
KhanSahiba (@KhanSahibHu) reported 25 minutes ago
@englandcricket @IGcom Facing quality bowling with ease and playing sensibly
𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 25 minutes ago
@englandcricket @IGcom It's okkk.. no problem
Dougparkspropertynest (@network_surrey) reported 27 minutes ago
@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
K4bala (@k4bal4) reported 32 minutes ago
@IGcom does your platform is down? I can not trade
Aaron ***** (@AaronCocks86016) reported 34 minutes ago
@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
KryptoBeast (@BeastKrypto10x) reported 35 minutes ago
Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom
richard bayliss (@rbaylis256) reported 37 minutes ago
@IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all
Kevin Shames (@kshames) reported 38 minutes ago
@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
paul Borrowdale (@BorrowdalePaul) reported 38 minutes ago
@ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.
Foz (@flounders912) reported 41 minutes ago
@IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta
Tom Morris (@TomMorris16) reported 47 minutes ago
@englandcricket @IGcom The worst bowling attack I've ever seen
IG Client Help (@IGClientHelp) reported 50 minutes ago
@knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.
Gurkin (@gurkin192) reported 51 minutes ago
@IGcom Portal not working..... WTF?!
Guy de Jonquières (@guydej1) reported 52 minutes ago
@IGcom @ChrisB_IG Link is broken.
Kryptogem110x (@kryptogem110x) reported 53 minutes ago
@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
Malcolm Ace (@Mal_Ace) reported 55 minutes ago
@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’