IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0
Apr 29, 3:10 AM GMT+5:30	0	0
Apr 29, 3:30 AM GMT+5:30	0	0
Apr 29, 3:50 AM GMT+5:30	0	0
Apr 29, 4:10 AM GMT+5:30	0	0
Apr 29, 4:30 AM GMT+5:30	0	0
Apr 29, 4:50 AM GMT+5:30	0	0
Apr 29, 5:10 AM GMT+5:30	0	0
Apr 29, 5:30 AM GMT+5:30	0	0
Apr 29, 5:50 AM GMT+5:30	0	0
Apr 29, 6:10 AM GMT+5:30	0	0
Apr 29, 6:30 AM GMT+5:30	0	0
Apr 29, 6:50 AM GMT+5:30	0	0
Apr 29, 7:10 AM GMT+5:30	0	0
Apr 29, 7:30 AM GMT+5:30	0	0
Apr 29, 7:50 AM GMT+5:30	0	0
Apr 29, 8:10 AM GMT+5:30	0	0
Apr 29, 8:30 AM GMT+5:30	0	0
Apr 29, 8:50 AM GMT+5:30	0	0
Apr 29, 9:10 AM GMT+5:30	0	0
Apr 29, 9:30 AM GMT+5:30	0	0
Apr 29, 9:50 AM GMT+5:30	0	0
Apr 29, 10:10 AM GMT+5:30	0	0
Apr 29, 10:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

Trading platform (44%)
Login (33%)
Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	20 hours ago
Berlin	Login	29 days ago
Southwark	Login	29 days ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

Gurkin (@gurkin192) reported 5 minutes ago
@IGcom Portal not working..... WTF?!
Rupert 🇬🇧 (@RGrauholz1871) reported 5 minutes ago
@ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011
Matt (@MattySP500) reported 9 minutes ago
@IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.
gin&pinklemonade (@Woodywudpeck) reported 11 minutes ago
@Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo
Mouse Pillow (@ChazWood5) reported 13 minutes ago
@englandcricket @IGcom Is this the worst England side to ever tour Australia?
QuantumX (@QuantumStateX) reported 14 minutes ago
@IGcom Customer Service Down
Josh (@Josh56024482) reported 15 minutes ago
@RhysBenjamin @englandcricket @IGcom Popes been bad for ages
Matt (@MattySP500) reported 15 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
Harald Hadrada (@HaraldHadrada2) reported 16 minutes ago
@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
WhatsaMata8 (@whatsamata8) reported 17 minutes ago
@IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again
jack (@johnmar74440222) reported 22 minutes ago
@englandcricket @IGcom WTF WID THIS FRAUD TEAM
Casino Capital (@CasinoCapital) reported 22 minutes ago
@chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet
Malcolm Ace (@Mal_Ace) reported 24 minutes ago
@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’
Macro Joe (@wealthelf) reported 24 minutes ago
@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
G. (@LArsenal96) reported 31 minutes ago
@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
Heetan J (@Heetan001) reported 34 minutes ago
I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
Sudhin ps (@Sudhinps15) reported 35 minutes ago
@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options
Aaron ***** (@AaronCocks86016) reported 37 minutes ago
@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
Watermelõn 🍉 (@wa7ermelon) reported 38 minutes ago
@Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.
Girish Menon (@wildlifegiri) reported 39 minutes ago
@englandcricket @IGcom The worst team ever
#TPAE (@TpaeSkinnykat03) reported 44 minutes ago
@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
Matt (@MattySP500) reported 50 minutes ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
CT🪐 (@gercekci_V) reported 51 minutes ago
@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
richard bayliss (@rbaylis256) reported 53 minutes ago
@IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all
PeeKay (@PrasKon) reported 57 minutes ago
@rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?
Christine Slimm (@chrissies141) reported 57 minutes ago
@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
Ahmed Mohamed (@sayed_sikaa3) reported 59 minutes ago
@numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.
Matt (@MattySP500) reported 1 hour ago
Anyone else having issues with the charts on IG index @IGcom @IGClientHelp
gin&pinklemonade (@Woodywudpeck) reported 1 hour ago
@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
Tarjei Thomassen (@technoteee) reported 1 hour ago
@IGcom Too bad IG are so expensive trading equities 🫤