IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	12 days ago
Badajoz	Trading platform	15 days ago
Ciempozuelos	Trading platform	17 days ago
Hackney	Trading platform	17 days ago
London	Login	29 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Casino Capital (@CasinoCapital) reported 4 seconds ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Mr Downs (@MrD23English) reported 2 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Mark Thomas (@mtstormus) reported 4 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Abs B (@AbsB498343) reported 4 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Kryptogem110x (@kryptogem110x) reported 4 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  T Baba (@Boltlightning77) reported 6 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  jack (@johnmar74440222) reported 6 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  John Dow (@jeffalan2112) reported 7 minutes ago

  @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

• 
  Mr•K (@Mr_K2015) reported 8 minutes ago

  @IGcom Can’t login to my account?

• 
  Noah Silverman, PhD (@noah_phd) reported 10 minutes ago

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  matt92 (@matt92__) reported 20 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  dismantle_ (@JJJorange) reported 20 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  PeeKay (@PrasKon) reported 23 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  options_222 (@options_222) reported 25 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  paul Borrowdale (@BorrowdalePaul) reported 28 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Matt (@MattySP500) reported 33 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Tan Eriogerg (@nasteegee) reported 36 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  The Return (@TumbleweedChase) reported 39 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  AnnRaj (@anandhichetlur) reported 43 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Steven Rowe (@Stevenrowe25) reported 44 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  Harald Hadrada (@HaraldHadrada2) reported 45 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  smudgedan (@Smudgedann) reported 48 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Victor Cortino (@CortinoVictor) reported 49 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 51 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  Matt (@MattySP500) reported 51 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Girish Menon (@wildlifegiri) reported 55 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Kevin Shames (@kshames) reported 57 minutes ago

  @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

• 
  Macro Joe (@wealthelf) reported 57 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  gin&pinklemonade (@Woodywudpeck) reported 59 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  IG Client Help (@IGClientHelp) reported 60 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.