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IG

IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 55% Trading platform (55%)
  • 27% Login (27%)
  • 9% Withdrawals (9%)
  • 9% Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 3 days ago
Markt Schwaben Trading platform 4 days ago
Castleford Withdrawals 10 days ago
Paris Login 23 days ago
Brussels Trading platform 25 days ago
Upminster Login 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

  • 3rdManView
    Third Man View (@3rdManView) reported

    @englandcricket @IGcom Two changes, big questions. ๐Ÿ‘€ Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. ๐Ÿ’ฅ๐Ÿ Boxing Day pressure just went up. ๐Ÿ”ฅ#Ashes #3rdManView

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Ruud_Kist
    Ruud Kist (@Ruud_Kist) reported

    @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

  • andygill76
    Andy Gill (@andygill76) reported

    @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

  • Sengoku21524499
    Sengoku (@Sengoku21524499) reported

    Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

  • justamantrading
    justaman (@justamantrading) reported

    @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • the_carpdiem1
    ๐‚๐š๐ซ๐ฉ๐ž๐๐ข๐ž๐ฆ (@the_carpdiem1) reported

    @englandcricket @IGcom No problem brooky

  • RichOnMacro
    Rich On Macro (@RichOnMacro) reported

    @kev123703 @IGcom Itโ€™s not the borrow thatโ€™s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in ยฃ20m each just before a -8% announcement! Youโ€™d get cut off from all!

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • the_carpdiem1
    ๐‚๐š๐ซ๐ฉ๐ž๐๐ข๐ž๐ฆ (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me itโ€™s defo 100

  • baz_trading
    Bazzer (@baz_trading) reported

    @ShareSpeculator @IGClientHelp Yeah same error

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • MiaJenkinsonXXx
    SimplyGreat (@MiaJenkinsonXXx) reported

    @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

  • TheWelshBull
    Geraint Morris โšก๏ธ๐Ÿ”‹ (@TheWelshBull) reported

    @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • DeeBeeEyyGee
    D.B.A. Galbraith (@DeeBeeEyyGee) reported

    @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • IGcom
    IG (@IGcom) reported

    @Heetan001 We're really sorry to hear about your experience. Thatโ€™s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp