IG

Is IG down?

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 11/18/2025 18:20

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (79%)

    Trading platform (79%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
GermanyLeer Trading platform
GermanyBerlin Website
GermanyLeer Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • BennyTrades Benny Trades (@BennyTrades) reported

    @IGClientHelp terrible time for your servers to crash!

  • rickibarrett ricki barrett (@rickibarrett) reported

    @IGClientHelp your platform is down iam trying to get out of gbpusd trade

  • barloJarlo kek (@barloJarlo) reported

    @IGClientHelp I am having issues logging in to the platform through both the web and mobile applications. I spoken to a few other who also seem to be experiencing these problems. Can you provide an ETA and update your status page accordingly.

  • EzIntenso Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @DipDeity My broker @IGcom closed options for $GME too. The platform isn’t working, their call centre is shut down. It’s coordinated, I don’t believe in coincidence.

  • NMA138 M.A (@NMA138) reported

    @IGClientHelp hi no one seems to be picking up the singapore helpline at 1pm singapore local time on a workday. Does the help desk close for lunch by any chance?

  • nathanaeltrader Nathanael Allen (@nathanaeltrader) reported

    @DoNotFadeMe @IGcom IG always does it at the worst times 🙄

  • lblack001 liam black (@lblack001) reported

    Great service from @IGcom I had a problem with my account and they called me back the next day and sorted it over the phone in 2 min, more reasons to be leaving Etoro. Thanks 😎

  • itsgregcostello Greg Costello (@itsgregcostello) reported

    @IGClientHelp what about all the other issues that are not resolved?

  • Country_pan_de A (@Country_pan_de) reported

    Is ig platform down? @IGcom @IGSquawk

  • RashidBJ راشد بن جرش الفلاسي (@RashidBJ) reported

    @IGTV @IGcom @JeremyNaylor_IG Hi, need some help to register on IG

  • markheathmellor Mark Heath (@markheathmellor) reported

    . @IGClientHelp what's going on? web platform is down?

  • photo_trotter marron (@photo_trotter) reported

    @IGClientHelp your platform is down again guys... seriously... markets are moving a lot and as usual that’s when neither the mobile nor the desktop platform works

  • jbrierley1 James Brierley (@jbrierley1) reported

    @IGClientHelp Platform down

  • shergar83 Edward Jones (@shergar83) reported

    @IGClientHelp same issue again, cannot login. I can no longer trust you.

  • EzIntenso Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @nigelpm_uk @IGClientHelp They work against the retail investors to cover hedge funds asses. And the platform is down on top of it. ******* ****.

  • nathanaeltrader Nathanael Allen (@nathanaeltrader) reported

    @IGClientHelp Your platform is down and won’t let me close out some positions which is costing me money, please help.

  • shergar83 Edward Jones (@shergar83) reported

    @IGClientHelp How about letting people login and actually access their accounts???

  • trelawney89 Trelawney (@trelawney89) reported

    @IGcom your systems are down. can you fix it asap

  • ThibaultSalomo2 Thibault Salomon (@ThibaultSalomo2) reported

    @IGClientHelp Can't seem to log into my account... is this a global issue?

  • mrlazy01 Paul (@mrlazy01) reported

    @IGcom why is your platform down?

  • Rooky_Trader RookieTrader (@Rooky_Trader) reported

    @igcom - is your site down, guys?

  • AIMstockpicks standard deviation (@AIMstockpicks) reported

    @IGClientHelp @IGcom IG is down it seems.

  • itsakarl Karl (@itsakarl) reported

    @IGClientHelp would be great if we could login... -.-

  • i_Jackson Ian Jackson (@i_Jackson) reported

    @IGClientHelp platform is down at the NYSE open is unacceptable

  • lasch111 wrhhn hgbjhbb (@lasch111) reported

    @IGClientHelp I get “market is not online” error when trying to put in a sell limit order for GME?

  • Rooky_Trader RookieTrader (@Rooky_Trader) reported

    @IGClientHelp Your site is down guys?

  • rickibarrett ricki barrett (@rickibarrett) reported

    @IGClientHelp your platform is down tried to call you

  • JemPoppleton Jeremiah Von Poppleton III (@JemPoppleton) reported

    @IGClientHelp Your platforms gone down again !!

  • JemPoppleton Jeremiah Von Poppleton III (@JemPoppleton) reported

    @IGClientHelp Your platform has gone down again, can't login

  • iamhoyinng Hoyin (@iamhoyinng) reported

    @IGClientHelp can you fix the Airbnb chart on the spreadbet? It isn’t showing candles.