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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha Taylor
(@RabbitualFender) reported
@jasoncartwright @IGcom I’ve looked and it seems that in the UK the brokers either aren’t required to make the % public, or they may only divulge it if you’re a customer. I can’t tell which. But it doesn’t seem like a coincidence to me, when they’re all added up.
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Arch Grim
(@ArchGrimm) reported
@IGcom But I am an existing customer. I payed my US trading fees in Jan to be able to trade in Feb. Wouldn’t prioritising existing customers be stopping new accounts to be created? Not controlling what existing customers trade? Free market my ***.
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hand
(@gus78617099) reported
@IGcom That's a shame i was going to keep using you. now i have to go to the trouble of finding a class action lawsuit i can join
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#AcceptApo
(@Freedom4HDP2017) reported
@IGcom c'mon IG, you're doing this to try to save hedge funds & scare people off like when RH pulled this on Thursday. It makes people smell hedge fund blood in the water:). This effort won't take down all wall st(unfortunately), but u won't stop the #squeeze on those 2 giants at least.
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StockInvestor
(@StockInvestor16) reported
@IGcom @gamerti44700836 No one interested in your apologies. What they are interested in, is being able to access their accounts and investments, as they are losing money in a falling market all because of your supposed bad IT. If you can provide the proper infrastructure,you should handle clients funds
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Brian Moyer Sr
(@bmoyer1981) reported
@jasoncartwright @IGcom They get caught with their hand in the cookie jar and now they want to make the person who caught them look bad!! It is a FREE MARKET so let the people risk their own money!!! I don’t need help losing it it’s my choice the hypocrisy is deafening and you are part of the problem!!!
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Joshua Hellyer
(@joshua_hellyer) reported
@IGClientHelp $GME Hi guys, I seem to be having a problem where my platform restricts buying but not selling. This seems to be artificially crashing the stock price as my trade platform colludes with other trade platforms in the benefit of protecting hedge funds. Please help.
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bob
(@lonewolf0102878) reported
@IGcom Who are you to tell people how they can and cant spend there money, we are allowed to go spend 50k at the casino, buy things we don't need and waste money on junk food, but now all of sudden companies care about our financial stability, how about some consistency with our chains
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Alex Kent
(@AlexKentUK) reported
@IGcom The Irony. Have no problems taking our money in normal conditions, but cares about taking our money in volatile conditions. Just raise margin to 100% and let the people TRADE
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StockInvestor
(@StockInvestor16) reported
@IGClientHelp There is something called TCF and IG index is regulated by the FCA. If you have been affected by the supposed IT issues/ Systems issues and have as a direct consequence lost money, or lost profit, then you need to detail this. Make a official complaint. If you don’t make a
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StockInvestor
(@StockInvestor16) reported
@JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!
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Life Is The Game
(@LifeIsTheGame3) reported
@IGcom **** YOU BASTARDS
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Bidennotmyprez
(@Bidennotmyprez2) reported
@IGcom Colluding with your billionaire pals to crash the price $gme
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want
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Marcus McQueen
(@MarcusMcQueen16) reported
@IGcom @FSCS Did IG impose restrictions when Tesla shares went parabolic? Ofcourse not, so why restrict GME and AMC. cc @metpoliceuk this is criminal activity, a blatant attempt to crash the shares of GME & AMC so the Hedge fund shorts make millions & normal folk lose. Take Action!
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StockInvestor
(@StockInvestor16) reported
@IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.
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Sasha Taylor
(@RabbitualFender) reported
@jasoncartwright @IGcom People try to buy a stock but can’t. Other people are allowed to sell the same stock. Stock price goes down because people are only selling. People who can’t buy (but are allowed to only sell) must sell because accounts are blowing up. Citadel is the common denominator.
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Chris
(@GrizwaldW) reported
@IGcom What a **** *** decision you greedy bunch of asses. May you reap what you bring on. This isn’t a reddit movement. This is an educational wake up that has moved across the globe. Move your money people. Burn these greedy bastards down!
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Marcus McQueen
(@MarcusMcQueen16) reported
@IGcom @FSCS this is blatant market manipulation by IG. Everyone close your accounts and move to another Brokerage. By restricting buying this will crash the share price allowing Hedge fund Shorts to cover and make massive profits at the expense of the Retail Customer @FSCS ACT!
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KingsDiamonds
(@mascaro_marc) reported
@IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .
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Jason West
(@JWestDigital) reported
@IGcom Lost me as a customer. You were already the platform with the worst usability and now you want to babysit us too. Your systems should be able to handle spikes in traffic without falling to pieces and losing us trades!
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damianportaroAU
(@damianportaroAU) reported
@IGClientHelp looking at silver options. Via physical or ETF. With the longest date possible. Having trouble finding much of you can advise
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#AcceptApo
(@Freedom4HDP2017) reported
@IGcom c'mon IG, you're doing this to try to save hedge funds & scare people off like when RH pulled this on Thursday. It makes people smell hedge fund blood in the water:). This won't take down all wall street(unfortunately), but u won't stop the #squeeze on those 2 at least. #AMC #GME
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Bulls&BearsPLC
(@BBearsplc) reported
@IGcom Live Chat is useless , always broken, message service on twitter is useless, 4 days to respond, your platform does not appear to be live , even though I pay for it and your "change" "%change" figures are not accurate..Really disappointed.
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Martin Anthony
(@MartinRAnthony1) reported
@IGcom Shame on you @IGcom .. . disgraceful behaviour by you and the other brokers that have gone down this route.
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Top Lungs
(@TopLungs666) reported
@IGcom Terrible last week 3 times lost ability to trade..bloody awful. Not everyone is interested in Trading stocks but Fx or indices and to have that totally ****** up by all this hype in #GME etc is not on. But saying this IG sort your ******* Platform Out & don’t restrict us trading.
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Tw1tterJit
(@JitTw1tter) reported
@IGcom I'm closing my account & friends are closing their accounts. Opening a City Index account today. Unfair, stupid decision from IG to not allow free trade, with an unreasonable excuse. I hope you learn the your lesson and apologise to your users.
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Brian Moyer Sr
(@bmoyer1981) reported
@IGcom Help the criminals who ruined poor people’s 401k and other retirement funds because the little guy is finally getting a piece of the pie!!! The ignorance here is disgusting hopefully the avg Joe starts taking money elsewhere because you seem like a dictator!! Hold it forever!!!
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Ben Campbell 🇦🇺🌺
(@Hawkington96) reported
@IGcom Damn, just like the rest of them. I thought you guys were more reputable. I'll take my trades elsewhere.
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Jason Cartwright
(@jasoncartwright) reported
@RabbitualFender @IGcom You've clearly not used IG in the last few days. It's been a bit flakey, and quite impossible to call them. I think we'll let the weirdo reddit stonkmonsters calm down and allow adults go about their business without disruption.