Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Matt Hogan (@Hogey_37) reported 5 minutes ago

  @IBKR your signup platform is awful. Sort it out 👎

• Prasad (@cheerssmiling) reported 7 minutes ago

  @Piyush_reapit @IBKR No, I held on my call on speaker mode for 45 min and finally got the customer service representative.

• Nicolas Vanhove (@NicolasVanhove) reported 7 minutes ago

  @IBKR I can send you my proof of deposit but I haven’t any record of my ticket with your support team as they have not replied yet.

• Tesla Li_ion ⚡️🦁 (@tesla_lion) reported 8 minutes ago

  @alexkoh Argh this is why I use @IBKR they’ve only ever been down once in 5 years for me

• Ali ALDawood (@aldawood99) reported 10 minutes ago

  @IBKR I can’t find $CWGYF in my TWS. Cloud you support me ?

• M.S (@ka67003684) reported 11 minutes ago

  @IBKR Hello, I am a customer of your company, and unfortunately the mistakes of typing the password three times, please ask how to recover it

• franconian-man (@FranconianM) reported 15 minutes ago

  @IBKR The run continues. Meanwhile down 70 % from the high in the last two weeks when I wanted to sell some shares of the stock I own but cannot because I do not get an answer to my ticket.

• Piyush (@Piyush_reapit) reported 16 minutes ago

  @cheerssmiling @IBKR Did they reach you later? I am facing a similar issue. Horrible customer service!

• M.S (@ka67003684) reported 16 minutes ago

  @IBKR Hello, I am a customer of your company, and unfortunately the mistakes of typing the password three times, how can i recover it

• Harald Kling (@harald_kling) reported 18 minutes ago

  @IBKR what is going on with your customer support ? Hanging in line for hours and nobody picks up. Chat not working. Ticket gets ignored. Where can I adress my urgent issue ??

• Tvrtko (@Tvitoje) reported 18 minutes ago

  @eToroService Hey @IBKR Interactive brokers, do you also face interrupted service for retail investors during market volatility

• Piyush (@Piyush_reapit) reported 19 minutes ago

  @IBKR @Vijay_Swami Facing the same problem. Horribly slow and poor customer service.

• Avinash (@Avinashkn) reported 20 minutes ago

  @IBKR Can someone please help me out :) I had a query regarding my account and no help from customer support :( I have been in the call for more than 2 hours and no one answers my call.

• AmberEFT (@AmberEFT) reported 20 minutes ago

  @IBKR your support hold times really are dogshit.. would you HIRE ANYONE TO ANSWER THE DAMN PHONE!?!?!? EVER???

• Gabrielle Doyle (@Grainneuail) reported 21 minutes ago

  @LEAHCIM_P @jimcramer I want to say this again here. @IBKR would not allow me to buy a share. I had a cash account with sufficient settled cash. It takes two days minimum for trades to clear on the account. So crazy stuff went down

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