Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kidderminster, England 1
Rukeria, Kiambu 1
Jerez de García Salinas, ZAC 1
West Kelowna, BC 1
Singapore, Central Singapore Community Development Council 1
North York, ON 1
London, England 1
Toronto, ON 1
North Salt Lake, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJohnBear TheJohnBear (@TheJohnBear) reported

    @IBKR advanced charts have been down for several days now , any chance you will fix this soon? Not working on TWS , or IBKR Mobile, also RSI indicator doesn’t work on Desktop platform , all these problems with your platforms are getting old!

  • mibebesa Minerva (@mibebesa) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Dhanapandi15060 Dhanapandian M (@Dhanapandi15060) reported

    @IBKR Free money glitch or just Wall Street magic? Either way, I’m in.

  • divfinsanalyst Thediversifiedfinsanalyst (@divfinsanalyst) reported

    @neil_sipes4 @IBKR yep total, just keep bringing in assets cuts don't hurt as bad (or potentially even matter)

  • manumeier1515 meier susanne (@manumeier1515) reported

    @IBKR And worst Customer Service!

  • Muslim_Peter Muslim Peter Griffen (@Muslim_Peter) reported

    @IBKR Hey wtf is my account has 0 money even though I have 48000 dollies

  • CrankyRicky Rick March (@CrankyRicky) reported

    @IBKR your customer service sucks ***.

  • orrdavid David Orr (@orrdavid) reported

    I've been nerding out some of the issues under the surface with @IBKR. I'm not sure on this stuff, but this is what seems right: Example 1: They cannot today cross longs and shorts, each must be in its own account. They use an argency model. Unless they cut out those agents, I believe it'll be hard to get much lower than the .75% spread cost, as the agents take so much of that. The big banks for comparison can get around 50% of their positions in house for easy to borrow stocks, so there is practically zero cost. Example 2: They cannot take treasuries as collateral, and instead must use cash. The banks get to use those treasuries on the repo market, creating an ultra low financing cost. Is it even possible for $IBKR to get on there, or is that for banks only? Example 3: For Japanese shorts, they have to use the regulated short borrow desk which has a 1% floor. A handful of large banks get to skip this, and you get more like .2% cost of borrow on shorts. If anyone has good insight into this broker plumbing, please share here or in DMs.

  • jeaneur8 Jean (@jeaneur8) reported

    @orrdavid @__schaal__ @IBKR They don’t offer ICE but if you’re sticking with equities and never need Swaps or Swap Futures they could probably service funds up to a $B

  • FarmerJaneSoap Farmer Jane Soap (@FarmerJaneSoap) reported

    @IBKR Borrowing against my stocks to buy more stocks? #PublicAI, we’re in the upside down now.

  • memo_14166 💎. (@memo_14166) reported

    @IBKR Free money glitch or just Wall Street wizardry? Either way, I’m in.

  • daison1219 らららい (@daison1219) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Kudurirh4 Dsas543 (@Kudurirh4) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • S_Jaayy Samantha Tevepaugh (@S_Jaayy) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • brenna_matos Brenna Matos ☮ (@brenna_matos) reported

    @IBKR Looks sleek! Just hope it doesn’t crash harder than my last date. #PublicAI

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