Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 1 |
| Mumbai, MH | 1 |
| Piatra Neamţ, Judeţul Neamţ | 1 |
| Barcelona, Catalunya | 1 |
| Poplar, England | 1 |
| Leesburg, VA | 1 |
| Paris, Île-de-France | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Dtradehunter
(@dtradehunter) reported
@IBKR Can you guys please go back to the old setup for news on android? Why fix something that ain't broken??
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Asaf Katz
(@Asaf_katz) reported
@IBKR are hitting new highs in poor customer support
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Mar Java
(@marjavascript) reported
I have natgas 3x long leveraged position that I need to close within an hour ******* help me out here @ibkr
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Laroche Avril
(@laroche1246) reported
@IBKR You guys have the worst customer service in the market. I have 3 trading accounts with various companies and your wait times are always extremely long. Hire some more people!
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Asaf Katz
(@Asaf_katz) reported
@BrianFeroldi And try to get @IBKR to answer a support ticket! Now that’s friction (been waiting over 3 weeks now)
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Faceless Trader
(@FacelessTrader) reported
@JonahLupton @IBKR Having a problem on the app but I’m used to it and IBKR gives good margin rates so I’d stay with them.
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SH
(@LoNo7777) reported
More unnecessary changes to the Trader Workstation by @IBKR Why do you keep making bad updates is beyond me
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Ed
(@FlaCoop) reported
@IBKR #IBKR Has anyone else had a problem getting the interest for the IB Notes that were redeemed early on 6/2/21 credited to their account. In the past I have always received it on the day of the redemption but this time I still haven't received it.
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Bart
(@Bartvdb8) reported
@Curtis08521304 @IBKR Yeah same problem for me.
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Lauren
(@LaurenZannah) reported
@IBKR FYI you can just buy 1/10 of a bitcoin, they go down to a hundred millionth (a satoshi).
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vignesh sekar
(@vigneshsekar85) reported
@IBKR not getting my one time password and at this very moment I want to close a trade and you will ask prof when I call later and say technical issues are bound to happen and will ask for proof and such a terrible service for a fee which you guys are stealing.
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Chema C. C. ⚙️
(@ChemaCC2) reported
@IBKR broken link
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Somebody's Mother
(@S0MEB0DYSM0THER) reported
@sterndavidi @BillAckman @IBKR Yes but why should I have to change my broker for a stock I purchased on the NYSE so that I can now hold a stock on EU? I hope that makes sense. If I wanted to go with IB or TD I would have. I chose Hatch in NZ because of careful research and excellent service. ADR is the answer.
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CricFinTwit
(@rhlaggarwal) reported
@IBKR not allowing to trade on NSE since yesterday closing, pathetic services - zero customer support. Please DO NOT trade with them in India
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Samuel Santoyo
(@SamuelSantoyoL) reported
@IBKR I am an advisor that has been working with you for almost 4 years. Is very frustrating to have new accounts that take one month or more to complete the opening process on your side. How am I supposed to give a good service to my clients with that kind of delays?
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