Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cypress, TX | 1 |
| Justiniano Posse, CD | 1 |
| Hamilton, ON | 1 |
| Kidderminster, England | 1 |
| Rukeria, Kiambu | 1 |
| Jerez de García Salinas, ZAC | 1 |
| West Kelowna, BC | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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🆈🅰🆂🅸🆁
(@yjmnja) reported
@IBKR Still can’t login. Apologize not accepted. I need a compensation in the form of cash!
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Samuel Miller
(@Hephaestus7) reported
@IBKR I'm in Canada and am still unable to login to my accounts—which I intend to close unless I am compensated for today's losses. In addition, why am I being charged for commission fees when Americans and people from India don't have to pay them?
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Ted
(@Ted71500560) reported
@IBKR Are you able to login?
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Andrew Reid
(@Andromeda101010) reported
@IBKR Still can't login here. Nothing residual about these issues.
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Miss Simple
(@MissSimpleNow) reported
@IBKR Almost an hour later Since you have “fixed” it and still can’t login....
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Allen
(@Allenfong03) reported
@IBKR Have been trying for hours. not working. not can I get in contact with anyone. Tried sending an email to IBKR, and even that errored out. This is unacceptable.
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Ted
(@Ted71500560) reported
@IBKR Are you able to login?
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Johnny31X
(@johnny310X) reported
@RA1992 @IBKR try the stable version instead of 'latest' on the login page ....worked for me
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SamanaTrader
(@SamanaTrader) reported
@IBKR this is a total shitshow..........broker down for half a day?! WTF? how can we trust you to trade with......
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR I got through to customer service they sent it to India call center. They lied to me on the phone multiple times. I called their BS on most services are back then they told me they vaunt even log in. Totaling **** show they did this on purpose they are upside down and panicking
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flatirony
(@stonksgodowntoo) reported
@CyrusManz @IBKR Exactly my thought. I build resilient storage systems at scale for an internet company. There is no vendor, it’s all done in house with open source. And when we have a problem, we know how to fix it. It’s 2020, learn Ceph and ZFS.
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BBQBK
(@rkaniuk1) reported
@IBKR How long will this take? How long does a customer need to stay on hold? One, two, three HOURS!!!!!!!!!!
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Abhishek Maheshwari
(@abhishek_mahesh) reported
@IBKR Still can't login!
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Ahmed AlSayegh
(@AhmedSAlSayegh) reported
@IBKR Residual? Can't login yet!
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Karl Regan
(@Karl_Regan) reported
@IBKR 3 hours after market open and STILL NOTHING?!?! WTF
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