Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Andorra la Vella, Andorra la Vella 1
Madrid, Comunidad de Madrid 1
Gilbert, AZ 1
Sevilla, Andalucía 1
Cape Coral, FL 1
Shanghai, Shanghai Shi 1
Rio de Janeiro, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • zkdiri dr.krm (@zkdiri) reported

    @IBKR Why I can not reach someone from your support team. They are not working properly and not helpful!!!!!

  • tradeharder otto (@tradeharder) reported

    @averygrrl @IBKR “Prof” subs are just a small revenue stream for zero cost. **** em! Dodge that and life is good. The real Danger of retail is when vol spikes and there is no way to trade it. They’re all “down” Major part of my strat is to never get burned in those 30min craziness where $ made

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    @FlowAnalyst @IBKR It's working now, I think I somehow managed to download invalid instrument symbols for the ES? The heck.... how is that even possible idk TWS kept losing data itself, which makes using their API awful. Ah well, glad the ES didn't crash while I was fixing it, I'm 20 long.

  • Daquan19224611 Linsey (@Daquan19224611) reported

    @IBKR today is my daughter birthday and wasn't able to afford anything for her shes been asking me for sushi but i just dont have enough for it if anyone can help me out my cash app is baddiemom23

  • JeanFra31783724 Jean François (@JeanFra31783724) reported

    @IBKR Hi interactive broker. Ok i have a problem with you. I made a wire transfer since 20 days and no news of it. But, the real problem is : there is no way to contact you. From my home, all you "24 / 24 - 7/7 " tel number can't be join (one in the USA goes to a fire-department)...

  • _realestdev vic (🎩, 🎩) (@_realestdev) reported

    @IBKR y'all gotta fix y'all charts, no reason it should be this slow

  • Abdulaziz1992s ABDULAZIZ (@Abdulaziz1992s) reported

    @IBKR Why don't you support the Arabic language for me to reproach you?

  • RickGrimesDSN Rick Grimes (@RickGrimesDSN) reported

    @IBKR I began composing new tickets on 11/29 re: IRA Conversion. You have never responded to me. I decided to write ALL Departments. Where is the service. Obviously time sensitive but it seems you don't care.

  • DaubiMarc About 93 (@DaubiMarc) reported

    @fly4dat @IBKR I had the same problem, it I believe a European regulation thing. I just shorted BEAM PD NMTLA CGEN TSP

  • Vanessa58118610 Lin Xinxin (@Vanessa58118610) reported

    @IBKR Compared to holding cryptocurrency, I prefer the stability of mining, which is similar to bank deposits, so there is no risk. The income from mining is several times that of the bank. Depositing money in the bank will only bring us a small amount of interest. The bank interest is

  • OptionsHawk Joe Kunkle (@OptionsHawk) reported

    @shrink100 @MerrillLynch @IBKR It's getting hard to justify using Merrill anymore, no customer service, constant website issues but IBKR is ancient

  • B_Gumm Brandon Gum (@B_Gumm) reported

    @IBKR Listing the wrong cost basis for recent trades for the 6th trading day in a row. Cant get ahold for customer support. Closing my accounts with them. - They messed up the cost basis by more than $30 a share. Incredible.

  • TK421UK TK421 (@TK421UK) reported

    @IBKR But first, you'll have to spend a half hour trying to login to this 90s anachronism. No text, no login due to "IP address changed". Astonishing bullshit.

  • NavBharat11 NavBharat (@NavBharat11) reported

    @IBKR the trading platform is down in Australia. How long before we can trade again?

  • harperwc craig harper (@harperwc) reported

    @IBKR how long is this "scheduled maintenance going to last ?

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