Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

Report a Problem

Check Current Status

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Adaptive Market Neutral (@OptionsIntelli1) reported a minute ago

  @IBKR Data down... platform is becoming very unreliable.. time to look elsewhere..

• TRIN CAFE (@trincafe) reported 2 minutes ago

  @jspmllc @IBKR Lol, extreme volatility was a convenient excuse for slow customer service.

• Gabrielle Doyle (@Grainneuail) reported 3 minutes ago

  @IBKR I’m unable to access my account. Stays on you page says everything is working. Are you down again?

• Claire Razzle Dazzle (@zhuzhupmedia) reported 3 minutes ago

  @IBKR @IBKR this is my last resort at an attempt to contact you. I have been trying for over two weeks. Your lack of customer service is unacceptable

• Emma Maton (@Emsyphine) reported 9 minutes ago

  @IBKR delisting of chinese telecom stocks (specifically $CHA) has been revoked and yet I am still getting this error message when I try to buy pre-market, “Transactions in this instrument are limited to closing-only trades” - problem with IBKR or...?

• James V (@jimmyv4) reported 11 minutes ago

  @IBKR not getting any quotes on app or via portal login??? Is system down AGAIN??????

• Paul Teetor (@pteetor) reported 12 minutes ago

  Is anyone else having trouble with their @IBKR data feed? Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. #unhelpful

• EmproMaximus (@EmproMaximus) reported 13 minutes ago

  @IBKR another day, same issues. #DoBetter

• Steve Young (@StevenYoungUK) reported 14 minutes ago

  Anyone else having problems with @IBKR constantly logging you out when you’re about to trade??? Cannot get on the platform at them moment.

• paolodoss (@paolodoss) reported 15 minutes ago

  @pteetor @IBKR Down again, unbelievable. And system status page says “no problems”

• Greg (@_____Greg______) reported 15 minutes ago

  @IBKR your website is still broken. @SniperTradesOTC I've still not managed to trade anything. Platform is junk, not recommended!

• gary van (@getgl) reported 18 minutes ago

  @IBKR Long time client, Having horrible experience. Trying to get help via phone. Over 1 hour and still waiting. It is becoming urgent as it involves our accounts migration. We have a problem and chat failed to help and need a better way to contact IB.

• TRADER SUMMIT by EA (@TraderSummit) reported 20 minutes ago

  @IBKR To bad your data feeds are down. Again. Second system issue in as many weeks and it doesn't help when you shut down your customer secretive when clients need it the most. Your business model is doomed.

• gary van (@getgl) reported 20 minutes ago

  @IBKR Quick followup to previous tweet. Finally got through by phone and problem solved. However, waiting for over an hour to get through was aggravating and not correct for a financial company. IB is great, but could be better in this area.

• Chengslate (@chengslator) reported 20 minutes ago

  @IBKR wtf are you guys doing?

Check Current Status