Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Madrid, Comunidad de Madrid | 2 |
Sofia, Sofia-Grad | 1 |
Little London, Isle of Man | 1 |
Arequipa, Arequipa | 1 |
Barranquilla, Departamento del Atlántico | 1 |
Getafe, Comunidad de Madrid | 1 |
Santiago de Querétaro, QUE | 1 |
Mumbai, MH | 1 |
Rio de Janeiro, RJ | 1 |
Bullet, VD | 1 |
Barcelona, Catalunya | 1 |
Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Roller
(@MrBigPicture) reported
@IBKR that's utter nonsense - literally NOTHING has worked since 6am - to say ANYTHING is working you're cutting you're own throat with this customer. I'm moving my business out immediately. *I SPEND BIG MONEY on trading fees.
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Mohammed Nalla, CFA
(@MohammedNalla) reported
The fact that @IBKR has been down for over 5 hours now is shocking! I guess that this takes the 'Interactive' Out of their name? Many people still can't log on regardless of platform - desktop, web and mobile still not working!
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shazinder
(@shazinder) reported
@IBKR I been trying to login since the morning and still can not. You say mostly recovered!? Please check the mobile app!
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Miss Simple
(@MissSimpleNow) reported
@sanglucci @IBKR Yes. The whole day outage is absurd.
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linda
(@linda_chsg) reported
@IBKR This is nuts. Market is closing in 1.5h and you are still down. I’m moving all my money out first thing my account is accessible.
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Jeff Li
(@longjian) reported
@IBKR I cannot login mobile, and I can login desktop but i don't see option price.
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Deja Bull
(@deja_bull) reported
@IBKR #IBKR Please help. It now says I need to contact customer service to reset password. But BOTH of your PHONE NUMBERS ARE NOT WORKING, and I CANNOT use CHAT since I don't have working password. Unbelievable.
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shazinder
(@shazinder) reported
@IBKR I been trying to login on the ibkr mobile app since morning and can't get in get... I don't understand what's recovered ?!
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TheChartsmith
(@TheChartSmith) reported
@IBKR It's amazing too see how much you DON'T care about your clients that don't even bother to give them a 280character update, did the outage affected your twitter account as well?
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TRIN CAFE
(@trincafe) reported
@IBKR More gas on the dumpster fire @IBKR began. Before their services went down, I have been experiencing issues with my PNL displaying correctly for weeks, IBKR customer still has not fixed it! How about compensation to your customers for subpar service. Broke a sweat tweeting this!
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Miguel Angel Gaton
(@migugat) reported
@IBKR app/web/trader are still not working. I have contacted you by phone more than 20 times and no answer? Any other way to fix it?? 5 hours waiting it's too much!! #broker #IBKR
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Sir Papagiorgio
(@SirPapagiorgio) reported
@IBKR yea, i didn't buy those $tsla puts. please remove them, must be glitch?
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sumit dhama
(@sumit_dhama10) reported
@IBKR Although I am not a day trader but today I have to perform transaction. Even though @IBKR says there are green now. I can't login into my account even with 100 attempts. Toll free, direct line, chat everything is busy. Come on @IBKR how long??
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Zero Filter
(@zerofiltertruth) reported
@EricOchotnicki @IBKR Extremely spotty service currently with functions going in / out
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Hassan Qanadeely
(@qanadeely) reported
@IBKR More like worst online broker of 2020