Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 15, 4:30 PM GMT+5:30	0	0
Apr 15, 4:50 PM GMT+5:30	0	0
Apr 15, 5:10 PM GMT+5:30	0	0
Apr 15, 5:30 PM GMT+5:30	0	0
Apr 15, 5:50 PM GMT+5:30	0	0
Apr 15, 6:10 PM GMT+5:30	0	0
Apr 15, 6:30 PM GMT+5:30	0	0
Apr 15, 6:50 PM GMT+5:30	0	0
Apr 15, 7:10 PM GMT+5:30	0	0
Apr 15, 7:30 PM GMT+5:30	0	0
Apr 15, 7:50 PM GMT+5:30	0	0
Apr 15, 8:10 PM GMT+5:30	0	0
Apr 15, 8:30 PM GMT+5:30	0	0
Apr 15, 8:50 PM GMT+5:30	0	0
Apr 15, 9:10 PM GMT+5:30	0	0
Apr 15, 9:30 PM GMT+5:30	0	0
Apr 15, 9:50 PM GMT+5:30	0	0
Apr 15, 10:10 PM GMT+5:30	0	0
Apr 15, 10:30 PM GMT+5:30	0	0
Apr 15, 10:50 PM GMT+5:30	0	0
Apr 15, 11:10 PM GMT+5:30	0	0
Apr 15, 11:30 PM GMT+5:30	0	0
Apr 15, 11:50 PM GMT+5:30	0	0
Apr 16, 12:10 AM GMT+5:30	0	0
Apr 16, 12:30 AM GMT+5:30	0	0
Apr 16, 12:50 AM GMT+5:30	0	0
Apr 16, 1:10 AM GMT+5:30	0	0
Apr 16, 1:30 AM GMT+5:30	0	0
Apr 16, 1:50 AM GMT+5:30	0	0
Apr 16, 2:10 AM GMT+5:30	0	0
Apr 16, 2:30 AM GMT+5:30	0	0
Apr 16, 2:50 AM GMT+5:30	0	0
Apr 16, 3:10 AM GMT+5:30	0	0
Apr 16, 3:30 AM GMT+5:30	0	0
Apr 16, 3:50 AM GMT+5:30	0	0
Apr 16, 4:10 AM GMT+5:30	0	0
Apr 16, 4:30 AM GMT+5:30	0	0
Apr 16, 4:50 AM GMT+5:30	0	0
Apr 16, 5:10 AM GMT+5:30	0	0
Apr 16, 5:30 AM GMT+5:30	0	0
Apr 16, 5:50 AM GMT+5:30	0	0
Apr 16, 6:10 AM GMT+5:30	0	0
Apr 16, 6:30 AM GMT+5:30	0	0
Apr 16, 6:50 AM GMT+5:30	0	0
Apr 16, 7:10 AM GMT+5:30	0	0
Apr 16, 7:30 AM GMT+5:30	0	0
Apr 16, 7:50 AM GMT+5:30	0	0
Apr 16, 8:10 AM GMT+5:30	0	0
Apr 16, 8:30 AM GMT+5:30	0	0
Apr 16, 8:50 AM GMT+5:30	0	0
Apr 16, 9:10 AM GMT+5:30	0	0
Apr 16, 9:30 AM GMT+5:30	0	0
Apr 16, 9:50 AM GMT+5:30	0	0
Apr 16, 10:10 AM GMT+5:30	0	0
Apr 16, 10:30 AM GMT+5:30	0	0
Apr 16, 10:50 AM GMT+5:30	0	0
Apr 16, 11:10 AM GMT+5:30	0	0
Apr 16, 11:30 AM GMT+5:30	0	0
Apr 16, 11:50 AM GMT+5:30	0	0
Apr 16, 12:10 PM GMT+5:30	0	0
Apr 16, 12:30 PM GMT+5:30	0	0
Apr 16, 12:50 PM GMT+5:30	0	0
Apr 16, 1:10 PM GMT+5:30	0	0
Apr 16, 1:30 PM GMT+5:30	0	0
Apr 16, 1:50 PM GMT+5:30	0	0
Apr 16, 2:10 PM GMT+5:30	0	0
Apr 16, 2:30 PM GMT+5:30	0	0
Apr 16, 2:50 PM GMT+5:30	0	0
Apr 16, 3:10 PM GMT+5:30	0	0
Apr 16, 3:30 PM GMT+5:30	0	0
Apr 16, 3:50 PM GMT+5:30	0	0
Apr 16, 4:10 PM GMT+5:30	0	0
Apr 16, 4:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (56%)
Trading platform (33%)
Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	3 days ago
Williamsburg	Login	17 days ago
Noida	Trading platform	17 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

@levelsio (@levelsio) reported 45 seconds ago
@scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos
Holmes1618 (@Holmes1618) reported 3 minutes ago
@IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!
🅰️LB🅰️ (@ALBACapMgmt) reported 3 minutes ago
@AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.
Hyperbolic Discounter (@HyperbolicDisco) reported 6 minutes ago
@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.
Eugene (@Eugenet63824560) reported 9 minutes ago
@IBKR Worst interface
Wolf B. Boehme (@WolfBBoehme) reported 9 minutes ago
@IBKR I don't need your advice. Just fix your technology.
AngryPhysicist, PhD. (@Drcamole) reported 11 minutes ago
@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
Light Yagami (@lightyagami3107) reported 12 minutes ago
@Akshat_World @IBKR please confirm whether there was an error from your side.
Recoil Vector (@Professornoob00) reported 19 minutes ago
@IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you
DeV (@A_Dev9) reported 22 minutes ago
@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.
🅰️LB🅰️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported 24 minutes ago
@BartropPhilip @IBKR Im 10 years in man ive done ething.....multi ccy options **** it....the only way they can fix it is if they take a time close for everything but they dont
joe (@Yogithebearish) reported 26 minutes ago
@IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.
Alex 👹 (@Alex_Steger_) reported 26 minutes ago
@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
Taxation Is Theft. (@j61968) reported 31 minutes ago
@IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR
Weeble Rothschild (@noruserious) reported 33 minutes ago
@IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage
Anssi Alkio (@Anssi_A) reported 35 minutes ago
@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 36 minutes ago
@IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out
Raj Khan (@RajKhan92446621) reported 36 minutes ago
@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds
AngryPhysicist, PhD. (@Drcamole) reported 42 minutes ago
@IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.
Diamond Hands (@HandsDiamo96856) reported 43 minutes ago
@IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.
Investment (@Investm80789211) reported 44 minutes ago
@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
DC (@HalifaxDC) reported 44 minutes ago
@speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.
sroy (@roy34340023) reported 47 minutes ago
@IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.
Zhu Su (Positive Doom Baller) (@ivrespecter) reported 53 minutes ago
@joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡
Alex 👹 (@Alex_Steger_) reported 53 minutes ago
If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 54 minutes ago
@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
Palmer (@BankTheTrade) reported 55 minutes ago
@IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.
Agent Smith (@AiStockAgent) reported 56 minutes ago
@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
Nimesh Shah (@nimesh3t) reported 58 minutes ago
Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.
DeV (@A_Dev9) reported 59 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.