Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	4 days ago
Saint-Ouen	Login	27 days ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris24.eth 🟦 (@chris24eth) reported 3 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  Abbie3 (@abbieelevinegm1) reported 4 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  Dun (@mikegor52933) reported 6 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Al Sher (@b1ackops) reported 6 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  TJ Brush (@xicbassix) reported 8 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 8 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 8 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  白大白🎀 (@DianaV65176) reported 9 minutes ago

  @IBKR Send help!

• 
  Robert (@bobjshine) reported 10 minutes ago

  @IBKR Need login support ASAP

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 12 minutes ago

  @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

• 
  EliteTrading (@EliteGainzTrade) reported 12 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Ramy Gerges (@ramyggerges) reported 13 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  James Sun (@LSKMSun) reported 14 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  大侠 (@M2MLiRWzrWumuWR) reported 15 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 19 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 20 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Cashflow King (@cashflow_king94) reported 21 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  赛博游牧武士道 (@wenchengwude) reported 23 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  Supernova (@supernovagab) reported 25 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  The EV Hunter (@LastGambler_777) reported 32 minutes ago

  @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

• 
  Come Heavy (@cdnsos) reported 32 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  jazz (@hspnyc) reported 35 minutes ago

  @IBKR please help.

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 37 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 37 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 44 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Urban Miner (@JakeUrban82) reported 45 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  M🅰️rbles (@Marbles6) reported 53 minutes ago

  @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

• 
  Brad Ford (@Digetydog) reported 53 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  Ponzi Trader (@buyerofponzi) reported 55 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  C.S.N. Iyer (@iyerchandrru) reported 57 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…