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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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PanicSell
(@Panic_n_Sell) reported
@Totallynotbrit @Sheila37271226 @IBKR I already own a Degiro account but i consider 2 mains problems. 1- there is a lot of smallcaps they dont give access to 2- they dont really give access to pre/after market. Some with Tradegate but not much. But yeah 1€ per transaction is very good
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Marie Tori
(@semesmasasa) reported
@MichelePicking @cryptonews @IBKR Where can I get the( link to the M:EV Bot article ?that will help me make big money?`;(
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Randy Vegetables (尹天熾)
(@RandyVegetables) reported
@multibagger777 @Swedbank_LT @IBKR I cant hardly do a €10k transfer without getting payments stopped in Europe. I can do HK$1M (over €100k) per day without issue. I can withdraw €100K in HK for free. It cost me €2K when I did that with Swedbank.
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Aramas Wealth
(@AramasWealth) reported
@IBKR Awful platform, no automation, obscure security requirements, 2 factor authentication that makes time competition useless, STAY AWAY FROM interactive brokers.
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consciousconservative
(@conaciousconse1) reported
@IBKR This is, in my experience, @IBKR ‘s MO. When the answer to a support question involves admitting that practices are pretty customer unfriendly.. it just gets ignored
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daniele
(@daniele81222715) reported
@IBKR I still have not managed to have my ISA transférer from Barclays to IBKR. Nobody is answering the questions on line. Your levels of service needs to improve.
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Eduardo Vargas
(@eduaskats19) reported
@IBKR can do you help me? i can´t access to muy brokerage account
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Ralph_Kramden2021
(@GMEstockApe2021) reported
@IBKR IBKR lends shares of GameStop and BBBY to shorts so they can smash the company’s share price down as well as not purchase stock on the lit market to meet their FTD obligations. Why would I use IBKR as a broker? You help the shorts destroy American companies. You suck. 🤮🤮🤮
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lapetiteclef
(@lapetiteclef1) reported
@Qullamaggie true. Forgot, I do not live there anymore. Its not really a ISK issue right? Its the Swedish brokers that sucks, just a cute webpage with limit orders in SEK. @ibkr when will you add ISK accounts & crush the dominating brokers in Sweden that doesn't even support FX positions?
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It's Britney, *****
(@Totallynotbrit) reported
Anyone have a trick on getting @IBKR commissions lower? When I start with 1000$ I'm immediately down 1.2%. With 3000$ I'm down 0.8%. Kinda disheartening to start red on green trades. Even do lmt orders, but 1.5-3% commission on a trade is too much. Impossible to scalp.
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nadia
(@pipoo2010) reported
@PeterLBrandt @IBKR Could someone link me_ to that defi money glitch method people have been using to generate profits??
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the crypto fool
(@cryptotwi) reported
Holy crap @IBKR has such a crappy onboarding progress. I am an experienced trader and I had to nope out twice now. even tried to send a help request, which was an even more painful system.
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Ralph_Kramden2021
(@GMEstockApe2021) reported
@IBKR You guys the ones who lend shares to short stocks? IBKR is part of the problem with the market. Kick rocks bad actor!
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It's Britney, *****
(@Totallynotbrit) reported
@Panic_n_Sell @Sheila37271226 @IBKR compared with 0% fee brokers like Captrader and EToro, but the spread as fee and overnight fees. IBKR will be cheaper Cheapest option is use IBKR for data + DeGiro for trades, which is 1€/trade on US market, but DeGiro has slow fills. Will be faster if you pay ask and sell bid
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It's Britney, *****
(@Totallynotbrit) reported
@Panic_n_Sell @Sheila37271226 @IBKR i think the fact you can get better filss on IBKR is worth it for price difference. Went back in my old trading charts and see I'm always red on stocks below 0.65$. It's really a cheap penny problem bc of fee/share and the high volume you have to buy.
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Tariq Dennison
(@QuantOfAsia) reported
@TedSmith55 @FiSurgi @IBKR For what it’s worth, $NSRGY and $TCEHY ADRs also don’t trade on an exchange, but those pose no problem for most retail traders - it’s just the brokerage interface that chooses to make bonds harder than these.
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夹丢之问
(@zhaolijiansDad) reported
@IBKR None, after waiting 2 month of your approval, there is still no response. Your customer service said just 2 more days and nothing happens after 2 month. You guys are so ignorant
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Aramas Wealth
(@AramasWealth) reported
@IBKR All of there awful interfaces and systems require 2 factor auth even if you sign to opt out. Useless, waste of opportunities , stay away
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Bogdan
(@mrtheta33) reported
@IBKR Please add apps like @Authy instead of phone for authentifications at login.
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Sidney May
(@PlutoTheAlienTM) reported
@IBKR The VWAP on TWS doesn’t work right. Mobile delayed data feed. Ibkr support is worse that eTrade.
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen,
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Randy Vegetables (尹天熾)
(@RandyVegetables) reported
@multibagger777 @Swedbank_LT @IBKR The frustration is understandable, but Swedbank and all LT banks suck *****. It costs to deposit cash or withdraw cash from the bank beyond a very small limit. Fees for everything. Restrictions all round and terrible service. It's easier and cheaper for me to use an HK bank.
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louse 🥷
(@laserBoopis) reported
@IBKR is paying me roughly 6% on my $SI shares where the short interest is 72%. I know about the agreement and might pass they lend out my stocks for with a marvelous 30% spread. But this spread is way more than 90%, who is stealing my money ? Citadel again ? YOU BETTER FIX IT!
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Multibagger bottom feeder 🎯
(@multibagger777) reported
@RandyVegetables @Swedbank_LT @IBKR Also, I do not do cash stuff. I force everybody to either take wire transfer or **** OFF. If I’m paying ******* taxes, I’ll force others to do it too.
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George Koureas
(@georgekoureas_) reported
@YorgosKlivo @DEGIRO @IBKR Thank you for the clarification on the amount, I had also read other comments about that. The overall mentality was my point. I don't even refer to or advocate for day trading, but rather a long-term and boring investment strategy. Problem is, most people want to get rich quick.
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen, so that customers cannot
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Motm.420
(@motm_420) reported
@IBKR I need help with executing trades through an autotrader. I made a ticket 3 days ago but am still waiting for a reply. Pls help
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Shalle
(@Shalle94) reported
@Qullamaggie @IBKR Didn’t you run into an issue before with IBKR where they wouldn’t let you sell a stock because they claimed you were affiliated with it? Are you still using them after that incident?