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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (36%)
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Trading platform (36%)
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Website (18%)
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Withdrawals (9%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cypress |
Website | |
 Justiniano Posse |
Login | |
 Hamilton |
Trading platform | |
 Kidderminster |
Trading platform | |
 Jerez de García Salinas |
Website | |
| West Kelowna |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Cyver 🇦🇶
(@niechi_cyver) reported
@IBKR IF you want to lose alot of users, just do something stupid with GME and AMC orders. This is supply and demand!
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Dave Mabe
(@davemabe) reported
Just 12k of shortable shares of $GME remaining at @IBKR - down from 800k a few minutes ago.
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ilikeoptions
(@ilikeoptions) reported
@spotgamma $IBKR also ****** their clients in the *** like the rest of the mob. Now it's only possible to close open trades on $GME and not open new trades. I wish there was alternatives to the mainstream **** brokerages. @IBKR I used to love and recommend you, but now **** YOU ********!
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Frank Starman
(@fr47123) reported
@IBKR i have problems woth your platform 2 weeks without being able to buy anything
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Trading Mentality
(@TPitfalls) reported
@IBKR there seems to be a problem regarding the security codes you send out to login. They are arriving and it’s been like this for over an hour. When will this be resolved? Me and countless other need access ASAP.
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Pocket9z
(@pcket9zs) reported
@danushman @IBKR Someone pressured Discord to shut down their server. Prepared or not, it’s clear that hedge funds will not lose at the game they set up.
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🇨🇦 604XRP🇲🇾
(@604XRP) reported
@bratanov @InSpaceXItrust @IBKR just blocked buying #GME i get this error now transactions in this instrument are limited to closing-only trades #GME
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Ahab 🌙
(@ahab_bull) reported
@noob_tradR @TDAmeritrade @IBKR I face the same issues. Td shut down trading so their hedge fund buddies dont lose more money, but tho ibkr didnt shut down, they also didnt have any shares of gme for trading
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fermented tea enjoyer
(@qunzhong_luxian) reported
no statement or rationale from @IBKR on this either. they’ve always allowed trading of very risky stocks, so i don’t understand what the problem is here. vg seems to allow it just with a 100% margin requirement.
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Tu Tío Charly
(@CarlosBustaMi) reported
Now you guys decided to restrict retail investors from buying certain securities because you want to "protect" us? **** YOU AND HOLD #GME #AMC @RobinhoodApp @TDAmeritrade @IBKR
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U.S. Route 41
(@USRoute41) reported
@stkbullgod @IBKR getting bad at @TDAmeritrade
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Pete978
(@DumpDonnie978) reported
@IBKR No customer service and no help to exit $GME positions. Do u plan on helping any of the traders u are completely screwing today?????? #WorstServiceEver
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Andy D
(@AndyDahrr) reported
@Mediaite Ya can we recalibrate my bad trades too? I lost 45k on options yesterday (margin called), can we recalibrate that? CC @IBKR .. if not, ******** you
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dan ushman
(@danushman) reported
I tried to add to my $GME puts today, but @IBKR would not allow it... they're only allowing people to close positions, not open new ones. I presume that means the only liquidity is from the market makers. That's lame. Come on, IBKR. Let me make stupid decisions! :)
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Chad Shoop
(@Chad_Shoop) reported
When dumping short reports and getting bailed out isn't enough, Wall Street uses retail brokerages to slow down buying on the stock. @TDAmeritrade, @CharlesSchwab, @IBKR all blocking orders on $GME and other stocks to help the shorts recover.
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Martin Klvac
(@martinklvac87) reported
@Ash___Princess This. For what are zero commissions brokers good for if you can’t rely on their platforms and support teams? I came from @IBKR, should have done it years ago.
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Ovidiu
(@ovidiubute) reported
A shout-out to the engineering team at @IBKR. Every online broker was dead yesterday for hours or having serious problems executing orders. Except for IB. Comissions keep the lights on.
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Vikash Jain
(@WillSpeakSense) reported
@IBKR IBKR phone service has a hold time of 2 hours. It is not the first time. It has been like this for last 6 months. I decided to post my experience on social media. I know it will still not change. This is really ridiculous. And you call yourself a number 1 stock broker company??
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ky
(@DaNeptunean) reported
@IBKR anyone having issues with settled cash when making trades even though you have sufficient liquidity?
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fares
(@fares_2222) reported
@IBKR I was put on hold for 20 min in a call to reach customer service and then I had to hang up as no one picked up..bad service.. thinking to change trading platform.
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SWAN - (₳)
(@Vanamonde1) reported
@IBKR been waiting for more than a month to open an account, your service is subpar 👎
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SWAN - (₳)
(@Vanamonde1) reported
@IBKR been waiting for more than a month to open an account, you service is subpar 👎
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Colin Kenny
(@notactualartist) reported
@RodAlzmann @CharlesSchwab @IBKR Wall Street Bets down on reddit. Theyre trying to insilaye the hedges and gheir shorts
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Liam Baron
(@baron_liam) reported
@IBKR You are being accused by Trading212 of blocking GME orders, but you report no problems. Can you clarify please?
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Dan
(@DPhamDP) reported
@IBKR Looks like my experience with support with IB is the same. Its been one month, and my shares that I transferred from another broker has just disappeared. Transfer status with no update or reasons or even where my shares are now. And now on the phone/online chat is an hour wait.
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Prasad
(@cheerssmiling) reported
@IBKR @IBKRIndia ,just to unlock my account i need to wait more than 20 mins on call to reach customer service . Disappointed
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John M. Howard
(@jmhow119) reported
@RodAlzmann @CharlesSchwab @IBKR Schwab made a "coding" error on my positions that showed my cash balance as negative. A similar two-hour wait to resolve. Inexcusable incompetence. As soon as I have reached a solid transition point I'm also moving over to IBKR.
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David
(@deejerox) reported
@IBKR You're up to your ******* necks in GME calls aren't you? You stupid greedy *****. Shutting down Trading212 customer's ability to buy the stock to save your own asses. That's just a hypothesis. Feel free to correct me if I'm wrong lol.
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ANTHONY
(@ADBYNOT) reported
@IBKR 1. were clients having login issues this am 2. did you restrict clients from selling shares on certain stocks
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Denis Doan
(@Denis_Doan) reported
@IBKR I can‘t login into my account and I don’t know my account number. Please close my account. Thank you.