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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Gifts 4Fortnite
(@Gifts4fortnite) reported
@IBKR I need help with my account transfer!!!
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Susan HayesCulleton CFA
(@SusanHayes_) reported
At the live @IBKR #Earnings call, the CEO notes the customer service call time waiting is down to single digit minutes. He says they have the appropriate human capital there now for the size of the business helped with self-service and chatbots. #Automation
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pydi
(@pydi) reported
@IBKR i am not able to login to the account. not receiving SMS or receiving callback. This is the worst site I have ever used (with 2FA enabled). do you have any recommendations for competitors that wont lock customers out from accessing their accounts?
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ioan todea
(@ioantodea44) reported
@IBKR The most complicated application I've ever tried. It's designed to annoy the customer, not help them.
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bough
(@firebutworking) reported
@IBKR is down????
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Amin
(@PersianCapital) reported
@wgaz4 @IBKR It’s down for me too. SMS verification not working.
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Amin
(@eftegarie) reported
@atc6955 @IBKR I wonder if it’s because I was born in Iran. That’s created issues for me before in banking.
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Vik
(@vikram237) reported
@IBKR Trading Non-EUR mkts. (EUR as base currency) is such a pain. converting to USD did not help. ERR. msgs. are cryptic & does lead anywhere. trading support don't reply. Wat can i do if i have to trade CAD, US & Swedish Market ?
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Monkey 🐒 See Monkey Do
(@RetardMonkey007) reported
@MrDavidNIO @IBKR seems to be defrauding it's customers, how can they force automatic lending of customer assets ?
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Napolyon Bonapart
(@Zortingen31x) reported
@DoctorSpain @IBKR same problem for all of us these are thieves this is not the first
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Schwartzy
(@DocksAndStocks) reported
Fix your **** @IBKR
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William Bird
(@WilliamBirdeau) reported
@avinute @DEGIRO @IBKR Such a shame, they could have become a huge broker in Europe... I won't recommand them from now on, I have been a client for 6 years. I will probably sell my shares aswell if they keep going down this path
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cacheflusher
(@amo_codes) reported
@IBKR I can’t login. Any issues at the moment?
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Ramzkool
(@Ramzkool1) reported
@CryptoSlider @IBKR Same problem
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Tim S.
(@hhhhhh3177) reported
@SachivM99 @IBKR yes back now, terrible timing though
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Napolyon Bonapart
(@Zortingen31x) reported
@IBKR I haven't been this angry in a long time! damn. I want to see your CEO!!!!!!!! 👊👊👊👊👊👊👊👊
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Napolyon Bonapart
(@Zortingen31x) reported
@IBKR I am really angry! I lost because of you, Damn your app. **** you all!
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PH
(@PHamouni) reported
@eftegarie @IBKR Yeah the user interface is not the best, i agree it seems intentionally hard to find . I had a problem with creating account early on, with the exact problem of finding the chat button. You should find it in contact us. Google how to find it. Once you go there it gets better :)
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Tim S.
(@hhhhhh3177) reported
@SachivM99 @IBKR but unstable
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Prasad
(@filmbuff_1) reported
@IBKR Had you call you FIVE times & was put on hold, finally, I hear that ‘no agents are available’ & it gets disconnected. If this is the sort of pathetic service you offer, I guess it’s high time I move on to an alt brokerage.
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TJ
(@TJ_Macro) reported
@CryptoSlider @IBKR i cant login this is bullshit
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Aramas Wealth
(@AramasWealth) reported
@DonnabryantAPE @IBKR All idiots who can't manage to open an account and meet the requirements are screaming sEcOnD aMeNdMeNt, maybe if you are a little smarter to know how to meet their opening requirements before crying it will help.
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Dr. JPX
(@JPX6666) reported
@IBKR Is your website down? can't access to any features... Please check!
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Tulip Speculator 🔱🌷
(@Canyonaro) reported
@algoflows @IBKR It's so, so bad. Etrade is 100x better.
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Slider
(@CryptoSlider) reported
@Gann540 @IBKR back online. damn
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Harmonics trader
(@Fountainhead001) reported
@IBKR down at US open
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Steve
(@koorsk) reported
@IBKR seems you are down in the UK
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طلال الحربي
(@111_soot) reported
@IBKR The account opening icon on the website has a problem, as it opens a white page. I have tried this in more than one browser
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TJ
(@TJ_Macro) reported
cant login to #ibkr in US trading hours, what the hell? @IBKR when will this be fixed, I already missed a great set up!
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Amir Ali
(@amiraligoa) reported
@IBKR Your customer support is impossible to get in touch with on chat and email, how can I invest with you if I can't contact you!Queries 1) do you have crypto -cardano, usdt, binance coin on your uk platform? 2) if so what are your fees to buy, hold and sell?