Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	12 hours ago
Mesquita	Website	4 days ago
Calgary	Trading platform	7 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William W. Nicholas (@Alohayall_) reported 16 seconds ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  NaN (@iama_nan) reported 5 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  The Miladorlorian (@DiChiarissimo) reported 6 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Martin BC (@MARTINPARK111) reported 13 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  todd morse (@ihottoddy) reported 13 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  Jesus (@CCrypto1001) reported 13 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Leticia Ft (@letilibertad) reported 13 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  HappyHKL (@HappyHkL1) reported 14 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Brandon (@D3GSolutions) reported 16 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  G 💙🧡 (@iamgstv) reported 26 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Long & Right (@Ramblin_Rebel13) reported 27 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Sr Investidor (@SrInvestidor) reported 29 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  DadBod (@alpha_imag8252) reported 30 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  Garry Walker (@GarryWalker) reported 31 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  Said Suleimanov (@suleimanov50905) reported 34 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Adonis (@yao_yao520) reported 38 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 39 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  Jesus (@CCrypto1001) reported 41 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Catherine898 (@funfoodlover) reported 41 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  男比熊大 (@bixiong_baisui) reported 43 minutes ago

  @IBKR What is your problem?

• 
  Peter Penny (@PeterCarli28957) reported 44 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  DadBod (@alpha_imag8252) reported 46 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  99.⨀ (@crexsol) reported 49 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  habibi (@habibi_zzyy) reported 50 minutes ago

  @ekapob @IBKR yes。down

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 51 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Nate (@nathan96911) reported 53 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  Nate (@nathan96911) reported 53 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 53 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  niu.niu (@Double_Niu) reported 57 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 59 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?