Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (69%)
- Website (15%)
- Trading platform (15%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Ouen
|
Login | 2 days ago |
|
Le Grand-Quevilly
|
Login | 7 days ago |
 Sydney
|
Trading platform | 7 days ago |
 Jewar
|
Website | 11 days ago |
|
Noida
|
Login | 24 days ago |
 Los Angeles
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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prathap chandra (@prathap_moola) reported@IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well
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Chukwuebuka🇳🇬 (@ChukwuRN) reportedYou can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Please arrange a call on 8604332700 / whatsapp assistance for help
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DWmontgomery (@DWpaMont) reported@IBKR bad product
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abxx (@abdullah_717) reported@IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know
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Vj (@VJ_303) reported@IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???
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Robert (@bobjshine) reported@IBKR Need login support ASAP
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Ethan Hartwell (@EthanTrades13) reportedI recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far
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Chill Pill 🔮 (Bald) (@ripchillpill) reported@cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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Ethan Hartwell (@EthanTrades13) reported@IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….
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INTER (@Night34Blue) reported@IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.
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Someone (@PlatoCosmos) reported@IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??
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Jatin Jani (@Jatin_S_Jani) reported@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
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VA (@IndMktTrading) reported@IBKR When your stupid app allows to! WTF is the developer ??
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Adam Voulstaker (@AdamVoulstaker) reported@ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front
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EliteTrading (@EliteGainzTrade) reported@IBKR Terrible broker with so many new restrictions and glitches.
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Gordon Attard (@GordonAttard) reported@IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?
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Kuro Katball 🐈⬛ (@KuroKatball) reported@IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.
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EliteTrading (@EliteGainzTrade) reported@kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol
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Pranesh Ganesh (@gpranesh) reported@IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?
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EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported@STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.
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kingran (@KingranYama) reportedThe AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?
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Flesh & Bone VR (@mcdroidgame) reported@Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?
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Geodes R Rocks (@GeodesRock49) reported@IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!
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ThinkDifferent (@ChallengeThink) reported@tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly
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S Sanzhi Kobzhanov (@Sanji_vals) reported@IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.
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Addy Potler (@addypotler) reported@IBKR **** your opportunities. Stay in your damn third world countries.
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Ten Beers (@NBee007) reportedI thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading
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Markets & Mayhem (@Mayhem4Markets) reportedI'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇