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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Athanassios Diplas
(@AthanaDipls) reported
@AthanaDipls The customer service at @IBKR is the worst in the business. Was on hold for ~2 hrs to speak to a rep so I can initiate a transfer to fidelity. Had to submit a web ticket. Did that & 10 days later still no response or action.
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Quang Pham
(@pnquang90) reported
@IBKR I opened some calls before the bulletin came in , after that I can't close them, leading to my loss, very very frustrated, and your website for support does not work, please get back to me in DM
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TheHedgieMD
(@HedgieMd) reported
I did an execution **** up yesterday and had a loss that expired worthless and it was @IBKR app fault
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No name - The Allegory of The Cave
(@ClairCognizanc) reported
@BackpackerFI @IBKR Pro only charges 0.75% margin interest on any amount borrowed over $50 mil with current federal interest rates. Profiting off of that spread is stupid easy. Just sayin’.
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まーず@原神
(@marzvoltann) reported
@IBKR Explain server down problem This is more important
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JeremyFletcher
(@jfletcher360) reported
Pure Garbage @IBKR Haven't been able to login for 2 hours now.
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Aurora Borealis
(@JoneTan_2020) reported
$IO ION Geophysical preparing Chapter 11 filing to sell itself - Bloomberg Unfortunately as always no stock found for short sale! As always @IBKR the ultimate trash broker! ****** software, ****** service! Created only to steal the money from the customer's pocket. 🤮
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@tomolesnevich @IBKR ok this def sounds like IBKR stuff lol, thanks for explaining for some reason, whenever i launch IBKR it *always* loads the micro ES december contract and I have no clue why IBKR knows no end to Stupid
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JimB
(@jimb2468) reported
@GainezReal @mkay_steve @IBKR In the message center send them a compensation message for trade related issues... they should honor it
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tf
(@tfleming69) reported
@GmeImmortan @IBKR I look at my stocks 1x a month, seeing 49k down sucks. Something has to give NOW!
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Rudra ( Rishi )
(@rudrapratapp) reported
@pnquang90 @quantspectrum @IBKR fix now
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Manoj namboodiri
(@Manamboo) reported
@quantspectrum @IBKR i had the same problem was horrible
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Hypocryptically
(@hypocryptically) reported
@IBKR I'm sorry but the Portal is very unstable... - trade permissions keeps disconnecting then takes forever to reconnect - valid symbols charts do not load and show "invalid symbol" - account pages completely freeze rendomly Broswer cache is clean, your side is problematic...
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winethief
(@winethief23) reported
@IBKR Do you guys have any idea how clunky your system is? I was trying to open an account but your system is too stupid to let me upload my license. If you can't do simple things right, how could I trust you as a broker? I am done wasting another minute of my time here.
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q0️⃣0️⃣per 🎚🎛📺🎶🎧 (👩🚀=fake & 🤼♂️)😂👂🦯
(@q00per) reported
Already. I love @IBKR so much more than @WebullGlobal and @CharlesSchwab . No question. The only broker i know that ACTUALLY does 24/7 customer service. I would rather call someone in mumbai and repeat something a couple times, b able to take care of account issues BEFORE open.
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Noah
(@noahoptions) reported
@IBKR Rep telling me they’re not liable for my platform not executing my market close position and that it’s my duty to call the trade desk as it’s a “timely issue” yet I was on hold for over 30min while my position burned..
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Dude Diligence
(@_DudeDiligence) reported
IBKR is the worst broker available, beware how ****** they are. @IBKR absolutely the ******* worst
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Adam Rodriguez
(@adamsmind) reported
@IBKR I've been trying to close my account since you bought it from Folio. Over 6 months of delay, needless approval documents and zero real customer service. Not to mention having funds trapped in a falling market you just suck
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Giga Gordon
(@ThetaSavedMe) reported
@thatsassytrader @MrRoccStar @IBKR went down this morning trapping traders while watching their positions disintegrate. would have expected more from a full paid brokerage but i guess its another robinhood with a clown mask
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DayNiteTrader ☀️🌙🌏🇦🇺
(@DayNiteTrader) reported
My Interactive Brokers account is down. Anyone else out there having issues with IB?? @IBKR
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Manoj namboodiri
(@Manamboo) reported
@Adam199631 @IBKR I am surprised they made no statement or acknowledgement. I too lost money because of this. And customer service took over 30 min to reach
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0xWoolly 🔺(🎩, 🎩)
(@0xWoolly) reported
@SStayathomedad @IBKR I keep seeing this ad (and variants) everywhere and always the candles are wrong 😢 SOUL and me, founding members of Fix the Candles DAO 🧠
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Florjan Munih
(@MunihFlorjan) reported
@IBKR Probability matters everywhere. The only problem is what kind it is useful for decision making.
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JimB
(@jimb2468) reported
@mkay_steve It was a @IBKR hardware issue after they finally answered chat 1hr later
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Whitebreadfox
(@whitebreadfox) reported
@IBKR What’s the probability you fix TWS and make it usable for day traders? ZERO :)
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Yan
(@yanique_a) reported
@IBKR has the worst desktop app for trading, I don't know why traders allowed this nonsense for so long.
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DLaw
(@dlaw_trades) reported
@DragonM46905810 @quatrodiamantes @IBKR I just had same issue stuck in 3 positions couldn’t execute market sell for the life of me, guy on phone couldn’t execute for me either
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Pablo
(@DonPablis) reported
@IBKR Yall tweet alot when your servers are down...
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issun
(@kamorekamore) reported
@IBKR Explain server down problem This is more important
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RealMyronGainez
(@GainezReal) reported
@jimb2468 @mkay_steve @IBKR Did they fix it finally?