Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	7 days ago
Los Angeles	Website	14 days ago
London	Login	15 days ago
Melbourne	Login	20 days ago
Cape Town	Login	22 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitin Raysoni (@NRaysoni) reported 24 seconds ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  Chukwuebuka🇳🇬 (@ChukwuRN) reported 41 seconds ago

  You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.

• 
  James Sun (@LSKMSun) reported 3 minutes ago

  @IBKR the speed for es quote is very slow!!!!!

• 
  SumoMoon (@sumo_moon) reported 5 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  DeV (@A_Dev9) reported 7 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  BlackjackGod (@blackjack_god) reported 11 minutes ago

  @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

• 
  SSRRevolution (@standforSSR) reported 13 minutes ago

  @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

• 
  EliteTrading (@EliteGainzTrade) reported 14 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Reuben Walker (@bwalkers212) reported 16 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Arno (@arnoblits) reported 16 minutes ago

  @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

• 
  Flesh & Bone VR (@mcdroidgame) reported 21 minutes ago

  @Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?

• 
  Investment (@Investm80789211) reported 23 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  alanxyz (@alanxyz129) reported 25 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

• 
  BullDriven (@BullDriven) reported 27 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  SOBR (@SOBRBC) reported 28 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  Akhenaton (@holden_commodor) reported 33 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Empress Capital (@Empress_Cap) reported 35 minutes ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  アサミー (@krell_sophia) reported 39 minutes ago

  @IBKR damn, mine's stuck at 1.2%... time to switch?

• 
  Brian Lund (@bclund) reported 40 minutes ago

  After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

• 
  Frans Bakker (@FransBakker9182) reported 42 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  Boy Firdaus (@BoyFirdaus75) reported 42 minutes ago from Banda Aceh, Aceh

  @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 47 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  MilesHighClub (@mileshighclubb) reported 51 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  Pranesh Ganesh (@gpranesh) reported 54 minutes ago

  @IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?

• 
  EliteTrading (@EliteGainzTrade) reported 54 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Floebertus. (@3XmxkkbCWe4s7uQ) reported 54 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 55 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Priom.eth (@0xPriom) reported 55 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

• 
  0xW 🍌 (@0xWwwwwwww) reported 57 minutes ago

  @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

• 
  Matthew Donegan-Ryan (@MatthewDR) reported 59 minutes ago

  @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR