Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 29, 6:50 PM GMT+5:30	0	0
Apr 29, 7:10 PM GMT+5:30	0	0
Apr 29, 7:30 PM GMT+5:30	0	0
Apr 29, 7:50 PM GMT+5:30	0	0
Apr 29, 8:10 PM GMT+5:30	0	0
Apr 29, 8:30 PM GMT+5:30	0	0
Apr 29, 8:50 PM GMT+5:30	0	0
Apr 29, 9:10 PM GMT+5:30	0	0
Apr 29, 9:30 PM GMT+5:30	0	0
Apr 29, 9:50 PM GMT+5:30	0	0
Apr 29, 10:10 PM GMT+5:30	0	0
Apr 29, 10:30 PM GMT+5:30	0	0
Apr 29, 10:50 PM GMT+5:30	0	0
Apr 29, 11:10 PM GMT+5:30	0	0
Apr 29, 11:30 PM GMT+5:30	0	0
Apr 29, 11:50 PM GMT+5:30	0	0
Apr 30, 12:10 AM GMT+5:30	0	0
Apr 30, 12:30 AM GMT+5:30	0	0
Apr 30, 12:50 AM GMT+5:30	0	0
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0
Apr 30, 5:10 PM GMT+5:30	0	0
Apr 30, 5:30 PM GMT+5:30	0	0
Apr 30, 5:50 PM GMT+5:30	0	0
Apr 30, 6:10 PM GMT+5:30	0	0
Apr 30, 6:30 PM GMT+5:30	0	0
Apr 30, 6:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (60%)
Trading platform (30%)
Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Cape Town	Login	8 hours ago
East Orange	Login	17 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

StockSpeaking (@StockSpeaking) reported 2 minutes ago
@nimesh3t @IBKR I have the same issue
Name Can't Be Blank (@BearBullDebate) reported 10 minutes ago
@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
xp Ehsaan (@XP_Ehsaan) reported 11 minutes ago
@joemccann @IBKR Does it support 1 min candles ?
Ricky Chen (@ChenRshen3p) reported 13 minutes ago
@IBKR IB Desktop is down, nothing is loading at the moment, any info on that?
Vikas kumar (@Vikasro50357845) reported 14 minutes ago
Dear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
C pyles (@Cpyles42) reported 14 minutes ago
@IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.
Carl Malartre (@Malartre) reported 14 minutes ago
Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.
AngryPhysicist, PhD. (@Drcamole) reported 19 minutes ago
@IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.
Reuben Walker (@bwalkers212) reported 19 minutes ago
@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
SOBR (@SOBRBC) reported 19 minutes ago
@IBKR Fix the linux installer for your desktop software @IBKR
Billhelm (@Whoandwhere47) reported 23 minutes ago
@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
SOBR (@SOBRBC) reported 23 minutes ago
@IBKR Your desktop software's Linux installer is broken.
FISIONANDOME ⚛️ (@fisionandome) reported 25 minutes ago
@DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long
Mathėus Lonning_ (@eosjsjdiiej) reported 27 minutes ago
@IBKR You found this out, I'm not in trouble
Mr. Dustan (@mr_dustan) reported 28 minutes ago
@IBKR The url on your profile is broken!
Guru (@ZainGuru4) reported 31 minutes ago
@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
Rich Pinks (@RichPinks) reported 32 minutes ago
Just keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$
JT Gert (@the1Gert) reported 33 minutes ago
@MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
H💣 (@harryrhart) reported 34 minutes ago
@IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS
Panzer_valkyrie (@PanzerValkyrie) reported 35 minutes ago
@DebraG_Robins @IBKR I used mine a few hours ago m everything was fine , I use the web page on ipad. I have the app. but don’t use that. I have occasionally had issues seeing portfolio in past but refreshing usually sorted , once I had to logout and in again.
Nimesh Shah (@nimesh3t) reported 40 minutes ago
Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.
Vrushabh Bhangod (@Vrushabh3211) reported 43 minutes ago
@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !
BatCAt (@BatcatCA) reported 47 minutes ago
@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
Forward Capital (UK) Limited (@Forward_Capital) reported 47 minutes ago
There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?
Bitget Support (@BitgetSupport) reported 48 minutes ago
@yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.
alanxyz (@alanxyz129) reported 50 minutes ago
Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe
super (@super509219312) reported 51 minutes ago
@one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.
super (@super509219312) reported 52 minutes ago
@vraptor75011 @IBKR They said it was technical issue btw.
Eight Seven (@kjeightyseven) reported 52 minutes ago
@trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.
JT Gert (@the1Gert) reported 57 minutes ago
@JosephW31117119 @senzu_capital @IBKR same issue