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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (47%)
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Trading platform (33%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Andorra la Vella |
Login | |
 Madrid |
Trading platform | |
 Gilbert |
Login | |
| Sevilla |
Login | |
| Cape Coral |
Login | |
 Shanghai |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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TheDarkCrucible📊
(@TDarkCrucible) reported
@IBKR Actually doesn't look like a half bad platform may consider it for future
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DerpMerchant👻
(@TurdOfDestiny) reported
@IBKR man wtf yall need to commit self delete your getting replaced with a free engine by Community made tools are better anyway bye bye your a cancer to the investment game. I pay 7 cents to trade thousands ur outdated slow and a disease.
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Michel Dahdah
(@micheldahdah) reported
4/ For normal users, this means many hassles of moving funds around, a steeper learning curve, and terrible UX. Mass adoption of DeFi markets won’t happen until products are better than traditional brokerages like @IBKR or @TDAmeritrade
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Stan_Marge
(@SuperJambon31) reported
@buylowbro @EmmetPeppers @IBKR is giving me a 17$ price but the bid ask prices are up to 36$. They just mentioned in the chat that it would cool down since it’s only first day of trading
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Mahesh A
(@mail2maheshu) reported
@IBKR I have a trading account that has been blocked for 7 days, with no reason or notice given to me …no one in “customer service “ is able to help …awful service …
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Jama
(@LyJameson) reported
Why is @IBKR taking 9 minutes to send my login code for 2fa...?
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Gilberto_TFC
(@Gilberto_TFC) reported
@IBKR i need help. My News feed are not displaying any info when i click on it
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Grandmaster E
(@Grandmaster_E) reported
@degiroeu #degiro increases FX-fees by a jaw-dropping 1.250%!!! From a fee of € 10 + 0,02% to € 10 + 0,25%. DeGiro also charges me a lot for leaving. € 100,- per position for transfering my portfolio to @IBKR! Please help!
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Danny Celovsky
(@CelovskyDanny) reported
@IBKR Careful investors. At some point this investment will be worthless. A. It will kill us. $ mean nothing to dead people. OR B. People will finally wake up and it will stay in the ground. Bad investment. Stay away.
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It’s Me
(@BaeCitizen) reported
@Human10358913 @IBKR I would use a different platform! This one is very faulty & terrible customer care. The workstation has been down for weeks due to compatibility issues with apple new system & they don’t even care to inform the clients!!
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In Search of Yield
(@insearchofyield) reported
A tale of 3 broker / exchange experiences: Excellent: @kucoincom (Crypto) Great: @IBKR Terrible: @CharlesSchwab 👇👇👇
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Human
(@Human10358913) reported
@BaeCitizen @IBKR Appreciate your help i also emailed them and no answer thats so weird and rude 💌 Thank you @BaeCitizen
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Pedro Braz
(@pedrobraz1962) reported
@IBKR I want to contact interactive brokers Ireland or any IB around the world but I found impossible to reach you . Please help me #interactivebrokers #interactivebrokersireland #nocustomservice
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JC
(@jayraj_chevli) reported
@IBKR the trading platform, TWS, crashes on my PC all the time. It has been more than 3 weeks now and it doesn’t seem to work on macOS Monterey. Please fix the bugs related as I can’t afford to not use this.
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Stonk man
(@Coineru2) reported
@yoloforonce20 @degiroeu @IBKR I needed an execution only service and after 4 years of using DEGIRO, I’m pretty happy and satisfied. Apart from this fee increase. The IB pricing is difficult to follow. Need to understand how their £ to $ charges work for investing in US equities. I might switch if its worth it
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StockTrader
(@StockTrader40) reported
@Stockminds009 Yes shame @IBKR has a trading restriction on it or I’d have loaded up first thing! I’d be a multi millionaire if @IBKR weren’t so stupid in placing random holds on tickers! E.g. $TSNP $RGBP! When you phone & ask why a stock is restricted nobody can tell you why! Helping MM’s out!
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lashio212
(@lashio212) reported
@nybaines Don’t worry. Today - after about two weeks wait - they announced solution in coming weeks 🤪🤨😢. In interim need to access on phone or alternative computer that has not been updated. Fortunately was able to dig out old laptop. @ibkr #interactivebrokers
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23 Global Capital
(@23_Global) reported
@TidefallCapital @IBKR I think it’s a completely valid point you make and a simple solution
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It’s Me
(@BaeCitizen) reported
@Human10358913 @IBKR Also last year they had a big crash for 7 hours and people lost a lot of money. Including myself. They asked everyone to send in information but never even bothered to reply and in the end my money was lost and never compensated! IB is going downhill i could not recommend!!
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James Hawke
(@James_Hawke1) reported
@IBKR What if markets are part of the problem?
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Tofsla Rabin
(@RabinTofsla) reported
@IBKR one of very few platforms where you have USD not dumb and stupid and unsave $USDT! You are the best guys!
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Pedro Eduardo Braz
(@jurucutu4you) reported
@IBKR I want to contact interactive brokers Ireland or any IB around the world but I found impossible to reach you . Please help me #interactivebrokers #interactivebrokersireland #nocustomservice
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BoredApeInvestigator
(@DingosMartin) reported
@DWF92997512 @IBKR do not invest in crypto it is for the people that do bad thing to children
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Pedro Eduardo
(@jurucutuforyou) reported
@IBKR I want to contact interactive brokers Ireland or any IB around the world but I found impossible to reach you . Please help me #interactivebrokers #interactivebrokersireland #nocustomservice
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Pedro Braz
(@pedrobraz1962) reported
@IBKR I want to contact interactive brokers Ireland or any IB around the world but I found impossible to reach you . Please help me
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Ghol4m1
(@Ghol4m1) reported
Bug in @IBKR app. When you enable faceid, it opens with all faces and also when you hold for the camera. Any others with the same issue ? This is on iPhone 12pro @SpacWarrants @gurgavin
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MrFacts
(@yoloforonce20) reported
@Coineru2 @degiroeu This is what happens when you use a bad broker. They already made some changes not so far ago. Constantly changing rules is bad for long term investors. @IBKR is 10X better if not more!
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Raja Tapori
(@theTapori) reported
@IBKR Will IBKR support 23 hours SPX options trading from Sunday 11/21v
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60seconds
(@60seconds16) reported
@IBKR Not that you folks care about customer service and I know there will be NO response, but here goes: Running IBKR on a Mac. Today, it crashed over 7 times already. Average crash is 3 times/day. Yeah yeah yeah. We know that IBKR is NOT Monterey ready. But c'mon it is 2022 almost.
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Vinu Varghese
(@varghvin) reported
@IBKR Can the senior management of the bank take note. I transferred money to IBKR a month back and despite the sending bank giving all details and recalling the money, not getting my money back. Very poor service!