Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (45%)
-
Login (40%)
-
Trading platform (10%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Evrim
(@itisevolution) reported
@IBKR I traveled to another country & now I don't have access to IBKR because I don't receive sms authentication messages sent to my Canadian phone. Yesterday, I had partial access since I could use voice option but FSR those calls started to hang up on me today. IBKR support
-
avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
Fix your data feeds, @IBKR, you charge an absolute fortune and THEY DON'T WORK PROPERLY WITH TWS.
-
Keubiko
(@Keubiko) reported
We've been taking @IBKR for a test drive on their "institutional account" platform. Have interacted with their support people twice - downright awful - both times told me the completely wrong thing. Sometimes you get what you pay for I guess.
-
Toro 🦇🔊
(@ToroTheDog) reported
@Keubiko @IBKR Dude their customer service is legendary for this exact thing.
-
avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@hyperconvexity @IBKR This is IB specific, market data is miniscule. Not that I've looked much at the latency/jitter, but the data packets just stop arriving completely, and I don't have any similar issues with anything else. It's the only data I'm using right now. 4K video plays just fine on YTTV.
-
MCF
(@mcdocatano) reported
@Keubiko @IBKR Make sure you get through to the institutional/HF customer service. Different experience.
-
Makoto Okazaki
(@MakOkazaki) reported
@IBKR Hi, I have applied multiple times to IBKR, and a few days after submitting my documents my application gets deleted and I can't log in anymore. I am not sure what the problem is and would love some support here!
-
JimFramer
(@jim_framer) reported
@IBKR If you trade with Interactive, be aware they disconnect your server just before news events.. just saying #AMC #GME
-
Nebbiolo Inspector, Will Travel
(@SassiItalyTours) reported
@Keubiko @IBKR They didn't impress me as a retail trading platform and I went back to TW. TW's mobile app is awful, and there's no phone support, but their chat people are decent.
-
MakeStonksZimbabweAgain
(@MakeStonks) reported
@Keubiko @IBKR My old firm got a big pitch from them ~10 years ago for an institutional build-out. They’d custom design some features. We spent many man hours working with them. In the end, it was so bad we moved the min $10M over there in illiquid positions to just sit idly.
-
Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
-
Steve I
(@SteveI26827992) reported
Anybody else having problems trying to deposit $$ to @IBKR Canada lately? I did a Bill Pmt transfer thru my bank…and, according to the App it was cancelled on their end…Why?? @BNNBloomberg
-
Fiscal Jam
(@Fiscal_Jam) reported
@unusual_whales @IBKR **** these scum bags
-
ManiaMarkets
(@ManiaMarkets) reported
@Keubiko @IBKR Phone support service dreadfully slow - not what you want when you've got problem their option platform
-
Stanphyl Capital
(@StanphylCap) reported
@Keubiko @IBKR Unless something has recently changed radically, I can honestly say that I've always found their hedge fund "help" people to be terrific. They answer the phone on one ring, and if they don't know "the answer" they reach out within the company and get back to me quickly.
-
🦋STOCKCUBE🦋
(@Stock_Cube12) reported
@IBKR can you help with this as you are @Trading212 intermediary. We just want a genuine answer from someone instead of “We’re waiting to hear back from our intermediary IBKR” it’s quite worrying that we’ve heard nothing apart from other brokers issuing them out to their clients
-
🔥
(@hyperconvexity) reported
@averygrrl @IBKR I think the Internet, broadly - and market networks, more specifically - are running low on overhead bandwidth capacity again … plumbing problem, IMHO 😕 🪠 …or do you think this is IB-specific? 🤔
-
Gary Marcouiller
(@zen_gar) reported
@IBKR not sure if this company is a scam. Signed up today. Linked my checking account, and now I can not log into my account. Customer service can not help. I just want to delete my account at this point.
-
Keubiko
(@Keubiko) reported
@StanphylCap @IBKR Might be time for the Arby's treatment to get my service level up.
-
B.Little
(@MrB_Little) reported
@TradesRx @IBKR Considering those are expert market, be thankful you can still purchase them. You must be heavy hitting them bids, at 1% fee its not bad at all for a small account.
-
Nebbiolo Inspector, Will Travel
(@SassiItalyTours) reported
@outofthemoney1 @Keubiko @IBKR I mean this in the nicest, most charitable way--their app is *embarrassingly* bad.
-
MiMedx = Fraud
(@MimedxGroupie) reported
@Keubiko @IBKR Same. Great rates. Horrible service.
-
Bearded Bear
(@BeardedBearYVR) reported
Should’ve went with @thinkorswim or @IBKR instead if @BMO SUCH A USELESS SYSTEM FOR TRADING AND EVEN WORSE CUSTOMER SERVICE #BMOinvestorline #BMO #BMOSCAM
-
ValwithCatalyst
(@valwithcatalyst) reported
@Keubiko @IBKR I've found them to be terrible, but I also haven't found anyone better.
-
Tom ,🇨🇦
(@tim2Honley) reported
@SteveI26827992 @IBKR @BNNBloomberg Maybe you should hang on to that cash.... If things crash
-
don.stockbauer
(@DonStockbauer) reported
@IBKR "Mommy, our computer just went down. We just lost all our money! "
-
John T. Conover
(@iBladesi) reported
@Keubiko @IBKR It's terrible. Last time I bothered, they were unfamiliar with what a cusip was and asked me if I wanted to buy some corporates. Ugh.
-
Alpha Vulture
(@AlphaVulture) reported
@KidDynamiteBlog @Keubiko @IBKR You probably have never experienced how the average retail broker works in Europa if you think IB is bad.
-
Stan_Marge
(@SuperJambon31) reported
@EmmetPeppers Memmet the king, as much as I think you’re the best on this earth on so many levels I can’t help but hate your guts whenever I have any interaction with @IBKR platform. That thing is absolutely horrendous.
-
Tom Crowne
(@ThomasCrowneLLC) reported
@Keubiko @IBKR Yes horrible - we left - they pride themselves as “tech” firm but offer zero support - it’s sink or swim to be honest - it’s rough - TDI had great technology and support then they ****** things up with Schwab