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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel
(@MiguelBPMEX) reported
@IBKR I want to talk about a doubt of a transfer status in my account, do you have the contact of anyone who could help me?
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julian bird
(@julesdbm) reported
@IBKR Server down again today 😪 IB you need to beef up your systems to cope in the busy periods its costing ££££££'s when we can't access trades.
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Kevin O Donovan
(@KevinOD28414959) reported
@ArnoUrban @IBKR No information on website, standard script response when I enquire via message within my account with the worrying comment of they don't know when it will be fixed! Very unsatisfactory support
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ilikeoptions
(@ilikeoptions) reported
@IBKR If you were open for new account this tweet would be appropriate. However you are NOT, so fix your backlog before claiming to be a gateway to anything other than frustration and time waste for your current applicants.
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
My @Stash app randomly logged me out. To sign in I need a code. The email takes 20 minutes and the text never comes. By the time I get the email code it's expired. This is time sensitive money in the market. These companies can't support @Authy style 2fa? @IBKR you too!
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Assistant TO the Markets
(@dwightKstocks) reported
@IBKR pick up your ****** phone. over an hour wait to get someone on the line. wtf
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ilikeoptions
(@ilikeoptions) reported
@IBKR sold off ITM options due to POTENTIAL lack of liquidity if assigned, DESPITE the fact the trade was a spread and the other leg simply could have been exercised to offset any assignment of the short leg. WTF!?! That WASTED 50% of the profit on the trade. That's just STUPID!
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Randolph
(@iRandolphf) reported
Hey @IBKR ! We have problems to convert EUR to USD since last week. So you think it's normal such a AWFUL service??? #Unhappy #dontbeevil
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2021 Opportunity Stocks Knock
(@oldarmy1) reported
@IBKR Technical issues again? Not good guys. You have one hour!
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Emma Johnson
(@JohnsonEmma) reported
@IBKR my Folio acct moved to you, but I can't log in and waited 30-min on hold for CS, to no avail. Please help.
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Who Knows
(@WhoKnow51212436) reported
@IBKR Hello. Do you have the plan to offer the so called "PEA" in France? This is really something expected for French customer as it is associated with fiscal benefit. The requirements to manage this specific type of account is not complicated Thanks.
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Arno Urban
(@ArnoUrban) reported
@KevinOD28414959 @IBKR Same Problem. Unable to convert currency=unable to trade us stock No approximately time said, when it will be fixed. Can be days, months..... Why no information on homepage? @IBKR
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howars kanada
(@howardklein18) reported
@FightingbackHD @IBKR Outage for me to. Unreal
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ilikeoptions
(@ilikeoptions) reported
@IBKR I get it, my friends and I are small fish, totally amongst us we spend around $100K/yr in commissions. Regardless, you will need to up your game VERY soon if we're to keep doing business with you. It's disrespectful at best and incompetent at worst. @IBKR management get to work!
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MoonMan 🚀
(@MoonManStonk) reported
@IBKR When I try to buy anything I just get a 'unknown error' message. What's going on?
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Jonathan Mui
(@xjuunlee) reported
@IBKR fix your servers??!!
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Splash of Wallace
(@SplashOfWallace) reported
@abdullahtsr @IBKR Yes, but they’ve had a tough week. Really poor site performance & customer service. Bad time to have opened an account with them—they made their own red flags. It was really bad.
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TBrooks
(@TEB49) reported
@IBKR After a week I am still awaiting a response. I am unable to do live chat as I cannot log into my account due to a change of number. If I don't receive a message today I will be closing own my account and going elsewhere. Awful service
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Kevin Kinsella
(@KevinMKinsella) reported
@IBKR can someone please send me a DM, need to resolve an issue and have been on hold on the phone for 40 minutes
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Solomon Abiona
(@Solomon_Abiona) reported
Why are @IBKR's IB-IE accounts having a problem to convert EUR into USD? And their customer service personnel have so much 'I don't care attitude' about client problems? Client keeps explaining his problems and all they do is a short reply with no empathy. I am losing money 😢
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Michael Gorbaty
(@michaelgorbaty) reported
The 3rd interactive brokers outage in 3 months! WTF is going on 🤔 @IBKR
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James Brando
(@JamesBrando2nd) reported
@IBKR Why does your web trader suck so ******* bad? what ******** already
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Lance Carlson
(@LanceRCarlson) reported
@IBKR It would help if this was not written in baby-talk...you know, use the best words.
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Martin Klvac
(@martinklvac87) reported
@IBKR Seriously, I've been trading / investing with you for a while but for what are these good margin rates good for if there is like zero chance reaching a support representative when there is a need for that?
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Kevin O Donovan
(@KevinOD28414959) reported
@ArnoUrban @IBKR Finally a response this evening, fix is at least a week away!! Time to open a backup trading account methinks!!
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Spin Master
(@Holy_Helicity) reported
@IBKR is the biggest piece of sh*t platform with the worst service on the planet. Just wow.
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Investing Father
(@baba_yat) reported
@TheeFinanceGuy @BusinessFamous $KAHOT from Norway. Too bad I cannot purchase the stock directly on @IBKR
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Kevin O Donovan
(@KevinOD28414959) reported
@IBKR hi there, when will the currency conversion issue be resolved for euro account holders?? Its been well over a week since this issue occurred at migration from uk
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Data Duck UK
(@DataDuckUK) reported
@IBKR "You are placing a trade without something data, something something (utter garbage)". Then two more: something about fractional orders? I mean, just get on with it - round it up or round it down in the name of god. Tragic.
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None None
(@tempArb) reported
@IBKR Yeah, how about you fix your abysmal customer service first?