Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	7 days ago
Hyderabad	Login	20 days ago
Mesquita	Website	24 days ago
Calgary	Trading platform	27 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon (@D3GSolutions) reported 45 seconds ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 1 minute ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Miguel H (@miguel_hincapie) reported 1 minute ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  Susan-Betty Love (@QuackSlayerHK) reported 3 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Shraey (@iamshraey_) reported 5 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  Kir Royal Trader 🥂 (@go_mask) reported 6 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  Brandon (@D3GSolutions) reported 7 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Martin BC (@MARTINPARK111) reported 7 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Limpidish (@Imz_isNoGood) reported 11 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  KHoloud (@KH_SHx) reported 14 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Yousif Ashknani (@AshknKW) reported 16 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  Rob Gray (@robmgray76) reported 18 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  Natalka (@NataliiaKoval) reported 20 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Alex 🅱📢 (@bitchutesupport) reported 20 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  yd (@kyingda) reported 21 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  99.⨀ (@crexsol) reported 23 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Brandon (@D3GSolutions) reported 23 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  Baron Von Garray (@BaronVonGarray) reported 28 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  TiltFolio (@TiltFolio) reported 29 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Palmer (@BankTheTrade) reported 32 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 35 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  Ekapob⚔️ (@ekapob) reported 38 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  habibi (@habibi_zzyy) reported 42 minutes ago

  @ekapob @IBKR yes。down

• 
  Ryan (@nycguy1988) reported 42 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 45 minutes ago

  @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  . (@outrasparada) reported 46 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Sush$ (@Sush1942) reported 55 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Joe Wyer (@joe365ppm) reported 57 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Yishai Cohen (@Yishai__Cohen) reported 57 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Thomasius (@TH0MA51U5) reported 58 minutes ago

  @OverWeightStock @IBKR But the worst customer service!