Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	2 days ago
Mesquita	Website	6 days ago
Calgary	Trading platform	9 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javi Cg (@CJ02023589) reported 1 minute ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Martin BC (@MARTINPARK111) reported 2 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Lynda Holt (@travelynrose) reported 2 minutes ago

  @IBKR I expected better quality from you.

• 
  ilia (@ilia_el_pro) reported 6 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  HappyHKL (@HappyHkL1) reported 7 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  Brandon (@D3GSolutions) reported 7 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Shraey (@iamshraey_) reported 8 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Atman (@Hermes10wisdom) reported 15 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Oded Tamir (@tamir_oded) reported 16 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Pat_par (@parth_995) reported 24 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  Cate (@joewechyy) reported 25 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  David Silva Smith (@DavidSilvaSmith) reported 25 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Mr Sinatra (@MrSinatra_MDW) reported 25 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  jeff henderson (@ambusiness) reported 31 minutes ago

  @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

• 
  William W. Nicholas (@Alohayall_) reported 32 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  NaN (@iama_nan) reported 35 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  TiltFolio (@TiltFolio) reported 37 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Jesus (@CCrypto1001) reported 42 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  The Senior Risk Manager (@salr_nyc) reported 43 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Jesus (@CCrypto1001) reported 43 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Thomasius (@TH0MA51U5) reported 43 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  cry diamond (@pear40853456) reported 44 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Sush$ (@Sush1942) reported 47 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Ryan (@nycguy1988) reported 49 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  niu.niu (@Double_Niu) reported 49 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  Said Suleimanov (@suleimanov50905) reported 50 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Bobby Plewniak (@BoBbyPleWniaK) reported 53 minutes ago

  @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

• 
  RobertoenMexico (@Olde_Pharte) reported 54 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  99.⨀ (@crexsol) reported 56 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  M T (@mtaaafm) reported 56 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.