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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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DarkTemplar
(@DarkTemplarian) reported
@zerohedge @IBKR is selling out orderflow too?? WTF!! Why do I pay my fees MFs???? 😠
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Bill Nickelson
(@jellydonutcap) reported
@IBKR deposit rules literally the worst in the game
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Néstor Chávez
(@nestdot_) reported
@IBKR @IBKRespanol I’ve been trying to open an account for months but keep getting stuck at phone verification. Sometimes the system even says “Your application has been cancelled.” Emails go unanswered and support tickets are unavailable. Please assist urgently.
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Néstor Chávez
(@nestdot_) reported
@IBKR @IBKRespanol I’ve been trying to open an account for months but keep getting stuck at phone verification. Sometimes the system even says “Your application has been cancelled.” Emails go unanswered and support tickets are unavailable. Please assist urgently.
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Weeble Rothschild
(@noruserious) reported
@IBKR how has your service become just like the crapification of everything? trying out your IBKR Desktop. Spent 2+ hours configuring the preferences to where i wanted them. even did a "save as" to make sure I had a copy of the zip file. Now, all that work has disappeared.
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joe
(@Yogithebearish) reported
@IBKR @JoseTorresEcon Traders workstation is a piece of garbage. Anyone not using IB. Stay away they are the worst
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Light Yagami
(@lightyagami3107) reported
@Akshat_World @IBKR please confirm whether there as an error from your side.
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Weeble Rothschild
(@noruserious) reported
@IBKR and @ibkr spent a total of 30 minutes trying to get someone on the line--on 2 dif days. No one answers. wtf? youve been around for decades!!!
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Palmer
(@BankTheTrade) reported
@IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.
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joe
(@Yogithebearish) reported
@IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.
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Korban
(@AwokenApollyon) reported
@rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR
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Christopher C
(@chartonaut) reported
I follow best practices by using complex and random passwords generated by my password manager. Meanwhile, @IBKR just force-updated my TWS on Linux, and now I can't copy/paste my password to login anymore. These guys have been vibe coding before AI was even a thing.
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🅰️LB🅰️
(@ALBACapMgmt) reported
@IBKR Oi *********. What is the point of providing any pnl information if you are just going to value US etfs at nonsensical fkg values during non cash equity hours. AOR for example. ******* you people are impossible to like.
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Holmes1618
(@Holmes1618) reported
@IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!
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Milo
(@coincarver) reported
Is Interactive brokers down? What is this garbage exchange? HELLO? @IBKR
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joe
(@Yogithebearish) reported
@IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.
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joe
(@Yogithebearish) reported
@IBKR @JoseTorresEcon So frustrated with your service. It is just the worst. Good luck finding customer support. Absolutely ridiculous.
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Retire on Dividends
(@RetireonDividen) reported
@KraneShares @IBKR @Dr_XiaolinChen International exposure can help Don’t be scared
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joe
(@Yogithebearish) reported
@IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.
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Alex 👹
(@Alex_Steger_) reported
If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution
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PhenixInvesting
(@PhenixInvesting) reported
@IBKR Can you fix your Order System on K200 Futures K200 Broken for past 30 minutes 0 Customer Services & 0 understanding how serious it is!!! Some Traders are losing millions out there and even might blow up if you don't fix your thing Answer needed for the Community
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🅰️LB🅰️
(@ALBACapMgmt) reported
@l1quid1ty @IBKR but yeh i get your point...its an exchange issue whoever that exchange may be. Clearly this isnt the case with otc stuff like fx which is obviously their issue.
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皇白焰电星玉龙帝
(@baiyandianxing) reported
@IBKR fintech is stupid get rich quick ideology, gambling, extraction of money from virtual representation of assets, raising the cost of everything in a perpetual Ponzi scheme always wasting talent and resources, with no productivity
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TrendTrader
(@TrendTrader_US) reported
@IBKR Your customer service is lacking compared to Fidelity and Scwab. Why do you restrict IRAs from trading $BNO, $CPER, $MPLX … when the other two don’t? Your customer ssrvice never follows thru to resolve these issues despite promising to do so. #noaccountability
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(((Marise Hausner)))
(@olimassociates) reported
Stay away from @IBKR. Poor customer service. Even poorer IT dept. No to little concern for clients. No excuse for this level of incompetence.
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🅰️LB🅰️
(@ALBACapMgmt) reported
@AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.
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SIR T ROWE
(@media_gully) reported
@IBKR @JoseTorresEcon japan yield n interest rates India overvalued stocks n manipulation of running govt wrt to taxes don't favorable either stocks n index must come to down India govt thinks for their own country n people so why USA suffers Indians accumulation in dangerous for our generations
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Palmer
(@BankTheTrade) reported
Is it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.
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Light Yagami
(@lightyagami3107) reported
@Akshat_World @IBKR please confirm whether there was an error from your side.
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Weeble Rothschild
(@noruserious) reported
@IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage