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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (33%)
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Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Login | |
 London |
Login | |
| Toronto |
Trading platform | |
 North Salt Lake |
Login | |
 Central |
Website | |
| Chicago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Peterson
(@RecklessRobb) reported
@IBKR Worst UI in a platform and there’s no competition. 🖕🏻
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Tyler Brook (互关、互粉、 Follow)
(@vbcvv64143221) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Timothy Franklin
(@TimothyFra20320) reported
@realjaypelle My entries are awesome, no trouble there. My problem seems to be missing the right sell point (and bad data @IBKR ). Either end up out to soon or hold too long.
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Lilith Charles 🦋
(@Lilith_charles2) reported
@surfergurudude2 @IBKR I know low rates and QE don’t sound nice, but maybe they help keep things from getting bad. Do you think the Fed can do anything else, or is this all they can do?
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Donald Jones
(@surfergurudude2) reported
@IBKR As the economy continues to stall , we will see the return of rates at zero and QE. We may even see the 10 year down to zero. I'm not happy about this, however it's the only way to keep wheels from coming off.
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Loemb
(@Loemb47) reported
@IBKR Sorry, but the appearance of the actor in TV ad was shockingly bad. - Beard - Dress shirt w/ French cuffs. - NO tie ! The equivalent would be a bearded man attending a ’black tie event’ in a tuxedo w/ no tie, wearing white socks and sandals.
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African HODL
(@gaTHEGY) reported
@wealthnomix I can confirm after raising this issue with @IBKR yesterday
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NameCannotBeBlank
(@einizoimou) reported
@IBKR Hey @IBKR, it looks like there is a huge error going on in the app for hundreds of people regarding Cost Basis of bought shares. Have a look please!!! #IBKR
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Chris Anderso (互关、互粉、 Follow)
(@oqnhx32589288) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Tiago Medici
(@medici_tiago) reported
@IBKR good morning, i need to transfer money from my account to another, i got an error trying to add as account "please contact customer service as the accounts belong to different entities" could you please help me on that? i opened a ticket already, but no support yet
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Aaron Livingston
(@AaronLiv_) reported
@IBKR your website is awful it will not let me log in.
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Onlydecentpeople
(@OnaXX12) reported
@IBKR Dear friends, I'm trying to link my IBKR account to a market data and I find it a really hard thing to do. I only want to buy bonds and keep them till maturity. Can you help me? Actually, now i wouldn't recommend that broker!!!!
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KODIAK
(@BiggieBando) reported
@IBKR Voting for Heather Hill. Wish Yost didn't drop out. **** getting flooded and replaced by indians
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DismalDeFi
(@DismalDefi) reported
@IBKR Up to 121 minutes on hold. This is the 5th call I made today. Total hold time today now exceeds 3 hours. Why bother to have “support”?
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DismalDeFi
(@DismalDefi) reported
@IBKR The IRS and DMV both have better customer service than Interactive Brokers.
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DismalDeFi
(@DismalDefi) reported
@IBKR I have called IB’s customer support 6 times today. Has anyone ever spoken to a human at Interactive Brokers?
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Elder Perraut
(@ElderPerraut) reported
@IBKR Wtf! America needs to amend the constitution now! Only those who come from American born lineage should be allowed to govern every inch of American soil!
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR Is desktop down at the moment? I'm not getting any charts.
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Enemigo
(@temujchaga) reported
@IBKR IBKR needs to improve their client focus. Impossible to reach customer service on phone. And one can have millions in the IBKR brokerage account and no RM will ever be assigned to you.
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joe
(@Yogithebearish) reported
@IBKR Why does your software suck so bad? It is very unreliable. It is so frustrating. Worst brokerage around. I would complain to your customer support but they are impossible to get a hold of.
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waiting for U
(@DroidHustlerOG) reported
@IBKR can you fix it so that the trades tab works again, I use it to reopen contracts I've sold quickly but the past week or hasn't worked or very brief when it decides to. I'll have to switch brokers if this is not resolved
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Sir Ambrabat
(@sir_traderx) reported
@IBKR I still remember my account username and password, but the problem is the 2 authentications that prevent me from operating my account.
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Sir Ambrabat
(@sir_traderx) reported
@IBKR I have tried but it doesn't help. Please help me to fix it, currently I can only open my account with "read only" condition. Please check your DM, for my account details.
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Theo
(@Theo_OOTRR) reported
@HumbleDividends @IBKR Damn after all this time and all these tickets the dividend finally showed up and I still have no explanation from customer service.
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Theo
(@Theo_OOTRR) reported
Well the bad luck with brokers continues. This time @IBKR doesnt pay me my due dividend. 24h have passed, multiple tickets later and no answer. @IBKR is this standard practice with your customer service?
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Sir Ambrabat
(@sir_traderx) reported
Dear Interactive Brokers Support @IBKR I am currently unable to log in to my Interactive Brokers account due to an issue with the Two-Factor Authentication (2FA) process.
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B
(@Bdourn7) reported
@IBKR Please solve my problem with private messages. Bad customer service.
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Erasto Maradey
(@MaradeyErasto) reported
@VolumeLeaders @Tech_Investor20 @IBKR Selling for 55-70$ and buying back at around 33-35 doesn’t seem to be a bad trade
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B
(@Bdourn7) reported
@IBKR Please reply to me quickly in private messages. I have a problem opening my account and I want a solution immediately.
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JA&B
(@belikejustin) reported
@Tech_Investor20 @IBKR we are still missing another double digit down in the coming month. high 30s coming.