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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (47%)
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Login (37%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rouleur Capital
(@RouleurCapital) reported
Does anyone have a theory why @IBKR service and support is so bad?? wrong answers only. #investing #trading #wsb
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JoeRetail (gmi/grodt) -trade of consciousness
(@JoeRetail2) reported
@IBKR is support broken?
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Station
(@moneyhunger24) reported
@IBKR I already submitted the issue and none of your people to fix the issue. Very terrible platform!
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vaarby
(@Vaarby) reported
@BlitzcatLlc @SayNoToTrading @IBKR Yes E*Trade customer service sucks. Unfortunately because their pro platform is actually really good
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SumoMoon
(@sumo_moon) reported
@rogerhamilton how does Cost to borrow go down almost at the lows sitting at 19% when most of the shares has been DRS and locked up if more than 60% has been locked and a number of investors have locked up shares how does @IBKR keep dropping the fee 🤔 is it FAFO time
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Tony Shultz
(@Tony_Schultz_) reported
@SayNoToTrading @IBKR Idk.. IBKR is glitchy AF. Just randomly says I'm logged in from another location all the time..I click disconnect from other sessions and it does nothing. I hit refresh 5 more times then it usually works again. Open positions dont appear until refreshing after clicking back into portfolio or even logging in and out. Search bar suddenly stops working.. just a lot of weird stupid glitches that can cost you money as a trader.
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.
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zaqwsx007
(@zawsx007) reported
@IBKR It is another day and your platform for a 3rd day in row is unusable, can someone look into this ? It is impossible as well to open ticket with you via web page, as there is again 403 error. @IBKR_Europe @IBKR
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Vince
(@Vince85623723) reported
@SayNoToTrading @IBKR Damn, fair enough!
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.
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Ammar
(@ipaperhand) reported
@0xxW_ @HyperliquidX @IBKR Exactly thats what i was saying tradeperps also has the same problem! Like why would i pay 20$ in fees for a 200$ trade with 20x lev
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Alpha
(@Alphaa__x) reported
@IBKR Thanks for your reply. I am unable to contact your support team at all. I subscribed to the Zacks , and it doenst show up in your app / Desktop application. I have to unsubscribe it. I cant find where I get the extra information and there is no documentation to help us at all.
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OptionsGambiteer
(@BlitzcatLlc) reported
@Vaarby @SayNoToTrading @IBKR If Etrade ever fixes their customer support and allows a smoother process for getting level 4 options trading and portfolio margin I may go back. I got both of these features instantly at tastytrade after months and tons of back and forth with etrade.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton cost to borrow now nearing all time lows at 18% and still rinsing shares they had two million down to 550k which seems to be rinsing 550-700 nonsense stop. @ibkr always lowing ctb and finding more shares. $gns hopefully Wes drops some big names @cvpayne ready?
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CityDeskNYC
(@CityDeskNYC) reported
@IBKR Mamdani’s poll numbers are a mirage built on activist cash and media gaslighting. His $30 wage fantasy would vaporize small businesses, his rent freeze scam would collapse housing stock (see St. Paul’s disaster), and his sanctuary extremism invites federal lawsuits. Betting markets are rigged by coastal elites who’d never live under his policies. Meanwhile, Cuomo’s record on crime and Adams’ City of Yes housing push are buried by DSA spin doctors. Mamdani’s “lead” relies on voters ignoring his economic arson—but New Yorkers aren’t that stupid. The only real question: Will his margin of loss be single or double digits when reality hits.
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Briana.eth🕊️
(@BrianaNewbury) reported
@IBKR Not bad
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base2 basis
(@alagalah) reported
@Fidelity **** you suck!!! @CharlesSchwab @IBKR kick arse on execution compared to you. ie they are competent. Time to move the last account. Worthless.
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Natarajan Balasubramanian
(@ptbnat) reported
@ICICI_Direct @IBKR Why is is that your service Global Invest is pathetic? I sent 35+ emails and 20+ calls with ICICIDIRECT for the past month for a simple request to reset the password for my Global Invest account. This is worst customer service experience in my entire life.. None of the CSR's are able to get this process completed.
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Dowy
(@mrthedowster) reported
@IBKR I’ve already done this, hardly great for time sensitive issues when it takes 24-48 hours to reply…
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Natarajan Balasubramanian
(@ptbnat) reported
@ICICI_Direct @IBKR Why is that your service Global Invest is pathetic? I sent 35+ emails and 20+ calls with ICICIDIRECT for the past month for a simple request to reset the password for my Global Invest account. This is worst customer service experience in my entire life.. None of the CSR's are able to get this process completed.
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Ammar
(@ipaperhand) reported
@0xxW_ @HyperliquidX @IBKR But i think this could be because we are trying to trade on a weekend when the market is closed so they have to stable the price themselves Gotta try once the market opens to see if the problem persists no?
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Emily Jones🍷⚀
(@memiselfundi) reported
@Zhaoxiansheng__ @IBKR No they will never help you. Just send you down a never ending loop in customer service.
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zaqwsx007
(@zawsx007) reported
@IBKR_Europe It is another day and your platform for a 3rd day in row is unusable, can someone look into this ? It is impossible as well to open ticket with you via web page, as there is again 403 error. @IBKR_Europe @IBKR
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小金说
(@Zhaoxiansheng__) reported
@IBKR @JoseTorresEcon Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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Riches ;-) Virus Survivor classroom MBA 5D view
(@REBIII333Re) reported
@IBKR Is your web and quote login working currently ?
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SamTheArtista
(@samGriffArtist) reported
@thewildbill59 @PhantomBlack699 @IBKR More the latter than the former. They don’t care enough about us to try to protect us against a damn thing.
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VM7
(@0xVM7) reported
@IBKR Saved layout and imported into stimulated trading to see the charts. Nevertheless, the issue remains! Fix this.
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Franky
(@FrankyTTM) reported
Dear @IBKR , I understand there are many phishing attempts to your clients, but why do I need to verify my account every damn day with a token sent by email? It's honestly annoying. -Franky
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Yousuf
(@YousufTrades) reported
@IBKR has the worst customer service i've ever contacted. Been waiting for an answer for 20 days with a follow up message too.
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OptionsGambiteer
(@BlitzcatLlc) reported
@Vaarby @SayNoToTrading @IBKR No kidding, their customer service was terrible. Definitely a shame because their commissions and fees are decent and UI is leagues ahead of most. I transferred from Fidelity to etrade because advanced options trading was terrible there only to transfer again to tasty.