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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (30%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rotem Rubnov
(@rotemrubnov) reported
@IBKR What are you talking about ??? We are still locked out of our account and CANNOT LOGIN!
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Gene Park
(@GeneParkNY) reported
@IBKR Does "mostly" mean closer to 51% or 99%? I'm still down as well - just tried the desktop and mobile TWS platforms and also to log in to the web portal where I got a 500 Error.
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Manny
(@Manny32459055) reported
@IBKR I still have no access in the U.K any Idea when service will be restored. Loosing a lot on my potions😡
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SuperTanker
(@Supertanker2020) reported
@IBKR Residual issues = being actually able to place a trade you muppets
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Mike Barnes
(@mikedbarnes) reported
@IBKR Security Codes still not being sent out during login.
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR You guy are fn me over I can’t trade costing me hundreds of thousands and this it BS you come up with who goes down during trading hours.
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Nick Givanovic
(@NickGiva) reported
@BudimanJayaS @BlacklionCTA @IBKR TWS back up. I can't really complain, first time down for years, that I was aware of.
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yi ph'ng
(@frenderson) reported
@IBKR I still cant login too
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Gary_Thorpe
(@Gary_Thorpson) reported
@IBKR Nope, it still won't send the security code to my phone when prompted with the message saying it was sent. I have been trading since 2010 and I have never had a broker **** up this bad. Good riddance.
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Ralph
(@ralphy82417) reported
@IBKR Not true. It is still not working
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Jerome
(@JeromeH1994) reported
@IBKR Still cant login..
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Dolphfred Huntley Chase
(@DolphfredC) reported
Aweee @IBKR I even got all my orders in for the day before you went down again! We're still friends
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bacool
(@bacoooool) reported
@IBKR you should really have an option to remove the need for a one time passcode each login. it often lags 5-10mins and glitches. still cant get into my account
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SuaveTJ
(@SuaveTJ1) reported
@IBKR But I still do not have access???? Fix the 2 factor authentication!!! I need to close positions
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Anthony
(@0311_Anthony) reported
@IBKR BS, I cant login How can we manage our risk
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jon petak
(@repetak) reported
@IBKR Not working.
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Julian
(@Julian42943690) reported
@IBKR Cannot login with mobile nor gateway. No customer support either.
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DsssIOL
(@TNa4i0) reported
@IBKR still cannot login, how can we get help with this?, what percentage of users are resolved?
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Kaven Rousseau
(@kavenr) reported
@IBKR Still not working in Canada.
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Kart
(@KartS115) reported
@IBKR False, still unable to login.
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flank
(@flank74286329) reported
@IBKR can't connect. Most people can't either. Seems like PR. I doubt this shut down is IBKR's direct fault, likely their server service provider **** the bed on them and they are pissed as hell too. Still not okay though.
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Shagwong Securities LLC
(@ShagwongS) reported
@gulfgator33 @pizzgums enraging that @IBKR is running messages everywhere that system is back to normal for 'most people' but calling to ask for help is a waste of time as its permahold ...... i like their system but god help anybody that has to call them for help as you'll grow a beard waiting
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Martin
(@MartinBras) reported
@IBKR Best online Broker 2020 ?? i am not responsible for your technical problems. due to the inability of IB, i couldn't manage my trades and lost money. this is bullshit! i will look for a better broker as soon as possible.
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Mohammed Al Kuraishi
(@mokuraishi) reported
@IBKR Still not working. Very disappointing
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Capital WatchDog Partners
(@ohoppgirl) reported
@fredngo @IBKR still not working
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American Options
(@WeeklyOptions_1) reported
@IBKR Why did you morons pre-plan for an issue like this??? Just like you didnt plan for oil below zero. InteractiveBrokers management = Morons @ibkr #ibkr SELL SELL SELL
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Paddy L
(@Paddy_Leavell) reported
@IBKR Still cannot login
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言灵
(@xieyeyuexia) reported
@IBKR can't login in
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Sandy
(@Sandy_twit_twit) reported
@IBKR Still cannot login from HK
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T3CHRUL3S
(@Chrul3S) reported
@IBKR it is not working in vegas. this is untrue