Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	3 days ago
Mesquita	Website	7 days ago
Calgary	Trading platform	10 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda Holt (@travelynrose) reported 5 minutes ago

  @IBKR I expected better quality from you.

• 
  Kevin Ang (@fstorm28) reported 10 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Jesus (@CCrypto1001) reported 15 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Natalka (@NataliiaKoval) reported 15 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Jesus (@CCrypto1001) reported 16 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  The Senior Risk Manager (@salr_nyc) reported 17 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Ekapob⚔️ (@ekapob) reported 21 minutes ago

  @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

• 
  Samuel (@sam_smms) reported 22 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Joe Wyer (@joe365ppm) reported 25 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 25 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Mark Meyer (@MarkMeyerBuilds) reported 27 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Mellie Mel (@MellieMelvc58) reported 29 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  EZziKAKa (@5iU) reported 38 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  Jesus (@CCrypto1001) reported 39 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  HappyHKL (@HappyHkL1) reported 39 minutes ago

  @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

• 
  EliteTrading (@EliteGainzTrade) reported 44 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Jesus (@CCrypto1001) reported 45 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  King (@SteveGetSold) reported 45 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Lili Fee (@booklilifee) reported 48 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Brandon (@D3GSolutions) reported 48 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  Al Sher (@b1ackops) reported 48 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Ramy Gerges (@ramyggerges) reported 51 minutes ago

  @IBKR customer support is abysmal.

• 
  William W. Nicholas (@Alohayall_) reported 51 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Boris Povolotsky (@Borispov_) reported 52 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  ilia (@ilia_el_pro) reported 54 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Mini Trades (@theminitrades) reported 55 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  PhenixInvesting (@PhenixInvesting) reported 56 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Adonis (@yao_yao520) reported 57 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Baron Von Garray (@BaronVonGarray) reported 57 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  男比熊大 (@bixiong_baisui) reported 59 minutes ago

  @IBKR What is your problem?