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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Erik Townsend 🛢️
(@ErikSTownsend) reported
@IBKR Closing price still shows as 0.00 but I assume that's because the symbol was not in their system as of Friday's close. Looks to me like everything is now working for IBKR to fully support ABXX trading on Monday.
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Erik Townsend 🛢️
(@ErikSTownsend) reported
@ilikeoptions @IBKR They've said that before and they don't know WTF they are talking about. Try MMED (Mind Med), a stock that trades ONLY on NEO. You can trade it on IBKR. IBKR calls NEO "AEQLIT" and the ******* who answered your ticket didn't know that's another name for NEO.
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Anthony Veigel
(@ShakopeeTony) reported
@IBKR nice way to lose a future customer by not covering a transfer fee. What a stupid policy. Yeah, I would like to transfer over $500 million but I want you to cover the transfer fee. Sorry sir, it's policy we don't cover transfer fees, please take your $500 million elsewhere.
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Moritz Seibert
(@moritzseibert) reported
@ErikSTownsend @IBKR Agreed. Bad. Bad. Bad.
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clueless
(@clueless_1337) reported
@ash_loskor @trader_marky @IBKR It's working fine. Didn't have any problems this week.
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Erik Townsend 🛢️
(@ErikSTownsend) reported
@ilikeoptions @IBKR Tell them to pull up MMED as an example of a symbol that ONLY trades on NEO. You can't see market data on IB due to a bug on their side, but you can trade it blind.
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TheBigBadHulk2
(@thebighulk2) reported
@IBKR And you found no better solution than to suddenly force all your EU customers to accept a downgrade in account protection from 500k to a ridiculous 20k?
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たかはしゆうや
(@plimbo5) reported
@ErikSTownsend @IBKR Could not agree more!!! Last weeks outage was a joke also!!!
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Robyn
(@TraderRobyn) reported
@ErikSTownsend @ilikeoptions @IBKR IB is the worst for stuff like that. The fact that they make you pay separately for a live bid/ask is obscene. I get Level 2 being extra but live bid/ask and last should be the bare minimum you get for free.
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Boris
(@taillarb) reported
@GMvdWeerd @ErikSTownsend @IBKR Thanks. Yes it seems a bit messy. I didn’t dare buying the old New Millenium stock in case there would be issues with the transition, but I kind of regret not doing it.
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martinmarinac15
(@martinmarinac19) reported
@IBKR You are the absolute worst broker. Cancelled every single transaction(close position) today and still my buying power remained low. Guess who is missing out on friday fun?
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mosos
(@NewMosos) reported
@IBKR I can't login to my IBKR account! I don't recieve the security code SMS
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ShoulderOfGiants
(@shingadiad) reported
@IBKR Your compliance teams have now blocked 3 securities from being traded. I have left numerous messages but they have failed to reply or recertify the issue. This has costs me $$. I have raised a formal complaint with the FCA and the SEC.
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Wes Gray 🇺🇸🗽🤙
(@alphaarchitect) reported
@aaronbrask @EricBalchunas @IBKR Read the chairman's letters over the years to the sec on how to fix transparency in the brokerage biz. Easy to solve. But nobody wants to solve because they're all in on the take.
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Stephen Krause 🇨🇦
(@Stephen__Krause) reported
@ErikSTownsend @IBKR Also opened a ticket this morning with IB Canada. And ABXX is up and running on Scotia iTrade, so we know there should be no issue with IB.
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Charl Lishman
(@cblish22) reported
@ErikSTownsend @IBKR @SteveSosnick can you ask them to fix this?
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Jau
(@jaustar) reported
@IBKR Hey are you down again? Haven't been able to log in from this morning 9am (Singapore time) and now it's 116pm...
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jon
(@JonIsAngry) reported
@ErikSTownsend @IBKR Unless they were Coinbase. Is it just me or has customer service been left for dead and COVID was the fatal blow.
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فلسفة
(@Tmimiwafi) reported
@IBKR i am facing issue and no one fix it or at least answer me.. I cant recived the security code to access to my account. 1 week no trade
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Roel
(@roelzns) reported
@IBKR Again ! Cannot reach server ! What a bad platform. How many incidents in just a couple of months ??
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Trading All In @TradingAllIn.com #MNGDby.@MichDe Ⓜ
(@TradingAllIn) reported
@IBKR I'm coming over to play real soon... my 'other brokers' kinda suck as of late. Bad, buggy, dysfunctional, outdated and slow platforms... I hope you make me happy :)
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Ferry Antoni
(@ToniYoungFun) reported
@IBKR Too bad I can only share this info--I don't have shares :-(
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Eddy Rice
(@eddyricejr) reported
@IBKR I'm broken ...but I think I was already.
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ilikeoptions
(@ilikeoptions) reported
@ErikSTownsend @IBKR Opening another ticket, maybe if every IBKR customer would do it, they'd get it listed asap.
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Erik Townsend 🛢️
(@ErikSTownsend) reported
Still no $ABXX symbol on the @IBKR platform this morning, despite that I sent them a support ticket over a week ago telling them this was coming and stressing that several HNW IB customers want to trade the stock on opening day. @IBKR customer svc couldn't be worse if they tried
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Jerome
(@JeromeH1994) reported
@IBKR Please dont system down during trading hour again!
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Наталья Паршина
(@smartalek180) reported
@jcalebjohnson @IBKR Srsly, they rly shld wait til just after the upcoming crash...
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Ash
(@ash_loskor) reported
Anyone else having issues with IBKR? @clueless_1337 @trader_marky @IBKR
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Professor Piehead
(@piehead9) reported
@ErikSTownsend @IBKR Company service = Oxymoron
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C.J. Ford
(@CJ_Ford) reported
@ErikSTownsend @IBKR ... $IBXX is currently not listed on the TSE's own website. Could it be a TSE issue and not an IBKR issue? 🤔