Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Trading platform (22%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website	6 days ago
London	Login	7 days ago
Melbourne	Login	12 days ago
Cape Town	Login	14 days ago
East Orange	Login	1 month ago
Williamsburg	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikita G. 🎲 (@Gorev111) reported 7 minutes ago

  ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.

• 
  George Wyatt (@gw_wyatthealth) reported 9 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  Binay Jha (Chartered Accountant) (@binaycjha) reported 10 minutes ago

  @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

• 
  Christine Folch (@christinefolch) reported 13 minutes ago

  @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

• 
  Amit Gandhi (@amitpg) reported 15 minutes ago

  @JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.

• 
  SOBR (@SOBRBC) reported 15 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  Jabon McGrewber (@JacobMcGrew6) reported 19 minutes ago

  @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

• 
  Name Can't Be Blank (@BearBullDebate) reported 20 minutes ago

  @OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.

• 
  アサミー (@krell_sophia) reported 21 minutes ago

  @IBKR damn, mine's stuck at 1.2%... time to switch?

• 
  BatCAt (@BatcatCA) reported 24 minutes ago

  @IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.

• 
  Boy Firdaus (@BoyFirdaus75) reported 24 minutes ago from Banda Aceh, Aceh

  @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

• 
  sroy (@roy34340023) reported 25 minutes ago

  @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

• 
  SumoMoon (@sumo_moon) reported 25 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  Markets & Mayhem (@Mayhem4Markets) reported 27 minutes ago

  I'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇

• 
  DMVentures (@D_M_Ventures) reported 29 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

• 
  Arno (@arnoblits) reported 31 minutes ago

  @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

• 
  Cluseau Investments (@blondesnmoney) reported 33 minutes ago

  Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 33 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Clem Chambers (@ClemChambers) reported 34 minutes ago

  @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

• 
  James Sun (@LSKMSun) reported 38 minutes ago

  @IBKR the speed for es quote is very slow!!!!!

• 
  JT Gert (@the1Gert) reported 40 minutes ago

  @speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Mathėus Lonning_ (@eosjsjdiiej) reported 45 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Investment (@Investm80789211) reported 46 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  mindfultrader (@mindfultrader22) reported 47 minutes ago

  @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr

• 
  C pyles (@Cpyles42) reported 48 minutes ago

  @IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.

• 
  Adam Voulstaker (@AdamVoulstaker) reported 48 minutes ago

  @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

• 
  Anssi Alkio (@Anssi_A) reported 48 minutes ago

  @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

• 
  Mathėus Lonning_ (@RosaYan1019) reported 49 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  JackAttack (@SychoShadows) reported 55 minutes ago

  @IBKR Gee I can’t imagine how this could be terrible.

• 
  The_Astronaut (@The_Astronaut18) reported 58 minutes ago

  I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR