Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 6 days ago |
 Los Angeles
|
Website | 12 days ago |
 London
|
Login | 14 days ago |
 Melbourne
|
Login | 19 days ago |
 Cape Town
|
Login | 21 days ago |
|
East Orange
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Pranesh Ganesh (@gpranesh) reported@IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?
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๐โโ๏ธ R@m Malay ๐ (@rammalayind) reported@IBKR Any update on my support ticket
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Leo GNK (@GnkLeo17852) reported@IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my
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ใขใตใใผ (@krell_sophia) reported@IBKR damn, mine's stuck at 1.2%... time to switch?
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully
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Ganwin (@Ganwin2) reported@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
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Christine Folch (@christinefolch) reported@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
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Investment (@Investm80789211) reported@IBKR Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Sachin (@bitcoin__asset) reported@IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision
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SOBR (@SOBRBC) reported@IBKR Fix the linux installer for your desktop software @IBKR
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Sam ๐จ๐ฆ (@CanadasFukd) reported@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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Flesh & Bone VR (@mcdroidgame) reported@Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app Iโve used in my life UX is cancer
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SSRRevolution (@standforSSR) reported@IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.
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Kirk Hartley (@kirklsp) reportedI'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.
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Forward Capital (UK) Limited (@Forward_Capital) reportedThere have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?
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EV Bike Dude๐ช๐บ๐ฎ๐ช ๐ธ๐ฐ๐โ๏ธโก๐ค๐พ (@eu_bike) reported@STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.
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DeV (@A_Dev9) reported@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
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Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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KaRan ShAh (@karan_h_shah) reportedIBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR
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JKL (@ljzmdg) reported@JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.
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Chill Pill ๐ฎ (Bald) (@ripchillpill) reported@cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated
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The Boston View (@TheBostonView) reportedWhen you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.
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jacob (@FreeDrThug) reported@yeaaahzzz @IBKR Itโs not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?
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Ethan Hartwell (@EthanTrades13) reported@IBKR I have been waiting for a reply from support for 10 days on an issue iโm experiencing with my new accountโฆ.
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Ponzi Trader (@buyerofponzi) reportedThe level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad
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CT๐ช (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
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GardinerIslandCapital (@GardinerIsland) reportedhey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY