Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (50%)
- Trading platform (40%)
- Website (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 13 hours ago |
|
Williamsburg
|
Login | 14 days ago |
 Noida
|
Trading platform | 15 days ago |
 Brest
|
Login | 1 month ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Light Yagami (@lightyagami3107) reported@Akshat_World @IBKR please confirm whether there was an error from your side.
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Jack Bauer (@Jack_Bauer2022) reported@IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!
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Guru (@ZainGuru4) reported@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
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irby (@irby0955) reported@IBKR Combine service wtf bro someone call Gordon freeman
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Steve (@IlhadoSteve) reported@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
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Recoil Vector (@Professornoob00) reported@IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you
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Joseph W (@JosephW31117119) reported@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
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🅰️LB🅰️ (@ALBACapMgmt) reported@l1quid1ty @IBKR but yeh i get your point...its an exchange issue whoever that exchange may be. Clearly this isnt the case with otc stuff like fx which is obviously their issue.
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Cypher3d (@RealityCypher) reported@IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...
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James Sun (@LSKMSun) reported@IBKR the speed for es quote is very slow!!!!!
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Raj Khan (@RajKhan92446621) reported@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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Nerd_abroad (@Nerd_Abroad) reported@senzu_capital @IBKR Same problem here
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Priom.eth (@0xPriom) reported@joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis
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Weeble Rothschild (@noruserious) reported@IBKR and @ibkr spent a total of 30 minutes trying to get someone on the line--on 2 dif days. No one answers. wtf? youve been around for decades!!!
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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Ricky Chen (@ChenRshen3p) reported@IBKR IB Desktop is down, nothing is loading at the moment, any info on that?
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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DarkTemplar (@DarkTemplarian) reported@zerohedge @IBKR is selling out orderflow too?? WTF!! Why do I pay my fees MFs???? 😠
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BatCAt (@BatcatCA) reported@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
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peter (@hfbjg53287314) reported@senzu_capital @IBKR Same issue
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Keeping it real (@shelterfrmstorn) reported@IBKR You really need to get your charting in order. Delays , freezing, referencing problems.
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joe (@Yogithebearish) reported@IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.
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sroy (@roy34340023) reported@IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.
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DeV (@A_Dev9) reported@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
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Korban (@AwokenApollyon) reported@rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR
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Jabon McGrewber (@JacobMcGrew6) reported@binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!