Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 2:50 AM GMT+5:30	0	0
Apr 28, 3:10 AM GMT+5:30	0	0
Apr 28, 3:30 AM GMT+5:30	0	0
Apr 28, 3:50 AM GMT+5:30	0	0
Apr 28, 4:10 AM GMT+5:30	0	0
Apr 28, 4:30 AM GMT+5:30	0	0
Apr 28, 4:50 AM GMT+5:30	0	0
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (56%)
Trading platform (33%)
Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	15 days ago
Williamsburg	Login	29 days ago
Noida	Trading platform	29 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

Akhenaton (@holden_commodor) reported 4 minutes ago
@IBKR serioulsy why do you signicantly changed the customer report settings?
Bitget Support (@BitgetSupport) reported 7 minutes ago
@yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.
Mathėus Lonning_ (@eosjsjdiiej) reported 9 minutes ago
@IBKR You found this out, I'm not in trouble
Vrushabh Bhangod (@Vrushabh3211) reported 10 minutes ago
@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !
TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported 13 minutes ago
@SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.
Hyperbolic Discounter (@HyperbolicDisco) reported 13 minutes ago
@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.
Arno (@arnoblits) reported 14 minutes ago
@CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.
Nimesh Shah (@nimesh3t) reported 14 minutes ago
Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.
One foot hurdle (@one_foothurdle) reported 14 minutes ago
@IBKR Thx for your reply, but this was a week ago. 😬 This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.
JackAttack (@SychoShadows) reported 15 minutes ago
@IBKR Gee I can’t imagine how this could be terrible.
Keeping it real (@shelterfrmstorn) reported 18 minutes ago
@IBKR You really need to get your charting in order. Delays , freezing, referencing problems.
PhenixInvesting (@PhenixInvesting) reported 21 minutes ago
@IBKR South Korea Futures - K200 Massive Order system Failure - Broken since 11pm last night Please fix your system Totally Unacceptable, Traders & Friends losing millions and massive risk of blowing up due to your Error. Community deserve excuse, answer & money back
Agent Smith (@AiStockAgent) reported 22 minutes ago
@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
SOBR (@SOBRBC) reported 25 minutes ago
@IBKR Your desktop software's Linux installer is broken.
David Wayne (@WDoft) reported 26 minutes ago
@IBKR Sorry for bringing the average down.
sroy (@roy34340023) reported 29 minutes ago
@IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.
Joseph W (@JosephW31117119) reported 32 minutes ago
@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
toti (@Aonnoa_) reported 33 minutes ago
@IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?
SOBR (@SOBRBC) reported 34 minutes ago
@IBKR Fix the desktop installer for linux please
James Sun (@LSKMSun) reported 34 minutes ago
@IBKR the speed for es quote is very slow!!!!!
Debra Robinson (@DebraG_Robins) reported 35 minutes ago
Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR
Hyperbolic Discounter (@HyperbolicDisco) reported 37 minutes ago
@SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.
Alex 👹 (@Alex_Steger_) reported 38 minutes ago
@super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving
Ruimtepak 🔮 (@_Ruimtepak) reported 43 minutes ago
@EclipticaOS @IBKR Hot damn it only gets more magical
Rod J Davis 🇺🇸 (@rjd_mkts) reported 47 minutes ago
@IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!
Manjit Singh (@ManjitS_India) reported 49 minutes ago
@IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??
Milo (@coincarver) reported 49 minutes ago
Is Interactive brokers down? What is this garbage exchange? HELLO? @IBKR
DeV (@A_Dev9) reported 50 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
Eugene (@Eugenet63824560) reported 52 minutes ago
@IBKR Worst interface
super (@super509219312) reported 52 minutes ago
@one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.