Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 11/26/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (48%)

    Website (48%)

  2. Login (36%)

    Login (36%)

  3. Trading platform (12%)

    Trading platform (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
SpainSant Cugat del Vallès Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DataDuckUK Data Duck UK (@DataDuckUK) reported

    @IBKR "You are placing a trade without something data, something something (utter garbage)". Then two more: something about fractional orders? I mean, just get on with it - round it up or round it down in the name of god. Tragic.

  • iRandolphf Randolph (@iRandolphf) reported

    Hey @IBKR ! We have problems to convert EUR to USD since last week. So you think it's normal such a AWFUL service??? #Unhappy #dontbeevil

  • DanForTexas Dan Taxation Is Theft Behrman (@DanForTexas) reported

    My @Stash app randomly logged me out. To sign in I need a code. The email takes 20 minutes and the text never comes. By the time I get the email code it's expired. This is time sensitive money in the market. These companies can't support @Authy style 2fa? @IBKR you too!

  • Jm19926129 Jm (@Jm19926129) reported

    @IBKR Bad service faulty tech. Don't believe the review

  • howardklein18 howars kanada (@howardklein18) reported

    @FightingbackHD @IBKR Outage for me to. Unreal

  • Holy_Helicity Spin Master (@Holy_Helicity) reported

    @IBKR is the biggest piece of sh*t platform with the worst service on the planet. Just wow.

  • dwightKstocks Assistant TO the Markets (@dwightKstocks) reported

    @IBKR pick up your ****** phone. over an hour wait to get someone on the line. wtf

  • JohnsonEmma Emma Johnson (@JohnsonEmma) reported

    @IBKR my Folio acct moved to you, but I can't log in and waited 30-min on hold for CS, to no avail. Please help.

  • Afghanrebel afghanrebel (@Afghanrebel) reported

    has anyone else noticed @IBKR interactive brookers trying to fhk over traders? it seems unreal and crazy but 2 weeks ago i had put avg of 0.37 cents, i woke up. they increased it to $1.15. $FCEL swing short $18.67 avg and today it said my short avg is $8 and i am down big

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @abdullahtsr @IBKR It’s not a scam but you have to wait hours to speak to customer service. And they charge you for having money in your account. AVOID!!!

  • JamesBrando2nd James Brando (@JamesBrando2nd) reported

    @IBKR Why does your web trader suck so ******* bad? what ******** already

  • arrrmen19 rukuta (@arrrmen19) reported

    @IBKR Buggy software, bad CS.

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • MoonManStonk MoonMan 🚀 (@MoonManStonk) reported

    @IBKR When I try to buy anything I just get a 'unknown error' message. What's going on?

  • SplashOfWallace Splash of Wallace (@SplashOfWallace) reported

    @abdullahtsr @IBKR Yes, but they’ve had a tough week. Really poor site performance & customer service. Bad time to have opened an account with them—they made their own red flags. It was really bad.

  • xjuunlee Jonathan Mui (@xjuunlee) reported

    @IBKR fix your servers??!!

  • wnhubbard William Hubbard (@wnhubbard) reported from Berkley, Michigan

    @IBKR y’all should hire some more customer service representatives. Your hold music isn’t 20+ minutes every time good.

  • TheDude844 The Dude (@TheDude844) reported

    @Afghanrebel @IBKR Wtf. Maybe bug? I have an account but never traded with them

  • oldarmy1 2021 Opportunity Stocks Knock (@oldarmy1) reported

    @IBKR Technical issues again? Not good guys. You have one hour!

  • Afghanrebel afghanrebel (@Afghanrebel) reported

    @TheDude844 @IBKR i have 9 diff accounts, so i dont check, i ignored the first one because figured glitch and maybe it will correct itself + also their customer support is so sheit. not sure whats going on

  • kketav Ketav (@kketav) reported

    @IBKR not sure how you guys are rated best online broker in 2020. i clearly see u guys going to bottom in 2021 with a very poor customer service and hold on cash transfer policy. i m definitely moving out to a different broker. This is just my 2nd day and horrible experience.

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • jean_roncier Jean-François/PassionTradingMarket (@jean_roncier) reported

    @IBKR customer service and customer consideration 000000

  • Solomon_Abiona Solomon Abiona (@Solomon_Abiona) reported

    Why are @IBKR's IB-IE accounts having a problem to convert EUR into USD? And their customer service personnel have so much 'I don't care attitude' about client problems? Client keeps explaining his problems and all they do is a short reply with no empathy. I am losing money 😢

  • kketav Ketav (@kketav) reported

    @IBKR Worst ever experience with IBKR.

  • TEB49 TBrooks (@TEB49) reported

    @IBKR After a week I am still awaiting a response. I am unable to do live chat as I cannot log into my account due to a change of number. If I don't receive a message today I will be closing own my account and going elsewhere. Awful service

  • julesdbm julian bird (@julesdbm) reported

    @IBKR Server down again today 😪 IB you need to beef up your systems to cope in the busy periods its costing ££££££'s when we can't access trades.

  • michaelgorbaty Michael Gorbaty (@michaelgorbaty) reported

    The 3rd interactive brokers outage in 3 months! WTF is going on 🤔 @IBKR

  • ilikeoptions ilikeoptions (@ilikeoptions) reported

    @IBKR If you were open for new account this tweet would be appropriate. However you are NOT, so fix your backlog before claiming to be a gateway to anything other than frustration and time waste for your current applicants.