Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	8 days ago
Mesquita	Website	12 days ago
Calgary	Trading platform	15 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  z1xus (@z1xus) reported 31 seconds ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  MilkyWay (@Olua_AO) reported 3 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  Said Suleimanov (@suleimanov50905) reported 5 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  ₿a ElenHODL (@BaElenhodl) reported 6 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  thewalkingimmortal (@tyeatfood) reported 8 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  HammurabiHarmless (@gach51565) reported 9 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  Nate (@nathan96911) reported 10 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  King (@SteveGetSold) reported 11 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Piyush Parmar (@learner_air) reported 12 minutes ago

  @IBKR Worst service

• 
  Luna Trades (@totheluna21) reported 12 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Murray Finlayson (@MtnMuzz) reported 12 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  Thomasius (@TH0MA51U5) reported 15 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  KHoloud (@KH_SHx) reported 17 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Susan-Betty Love (@QuackSlayerHK) reported 18 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  FuHua (@F0HuazzZ) reported 27 minutes ago

  @IBKR no problem

• 
  Atman (@Hermes10wisdom) reported 29 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  The Miladorlorian (@DiChiarissimo) reported 34 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  David Silva Smith (@DavidSilvaSmith) reported 41 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  ann👾 (@21timestwo) reported 42 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Sush$ (@Sush1942) reported 43 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Atman (@Hermes10wisdom) reported 45 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Thomasius (@TH0MA51U5) reported 46 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Camila💚 (@Camiescobar_19) reported 50 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  PhenixInvesting (@PhenixInvesting) reported 53 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Panther-Analytics (@PantherAnalytic) reported 55 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  Baron Von Garray (@BaronVonGarray) reported 56 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 57 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Shraey (@iamshraey_) reported 58 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Kir Royal Trader 🥂 (@go_mask) reported 59 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  FactPulse (@FactPulse93508) reported 59 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.