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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Roaring20s
(@Dream_S14) reported
@dan_hildebrandt @IBKR @trader_ferg I loved it until I needed issues resolved. Getting ping ponged from desk to desk over the phone for a couple of hours
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jeremy marlowe
(@jeremymarlowe) reported
@IBKR: Also, we’re not going to alert you there’s a problem. The money just won’t be there and you’ll have to figure it out for yourself.
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Jameel
(@Jameelbrannon) reported
****** customer service @IBKR
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hollycowwwww
(@xiaohuguru) reported
@IBKR bullshit, I wait for 3months and still cant open an acount, pending for 3months!!!!!! worst broker ever.
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Roaring20s
(@Dream_S14) reported
@IBKR what’s the alternatives to interactive brokers, been unable to trade on my mobile the last two weeks and has cost me a lot of money? Sent many messages with no reply and phoned multiple times and service was pathetic
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leo Machete
(@leo_Machete) reported
@IBKR I can't close a CFD position. Need help.
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BistMania
(@BistMania) reported
@ThomasPeterffy4 @IBKR Dear Thomas, I am having a problem with IBKR and no solution since 2 months. It is about an order which has not been issued by your system and caused loss, you have the logs. Could you please help? Ref# T152493 T358063 T336999
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leo Machete
(@leo_Machete) reported
@87AlwaysRed @IBKR Need help here. Know why I can't close a CFD position? Says I'm not allowed to short but I'm trying to close it
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GIGACHAD
(@InspectionDeep) reported
@Dream_S14 @IBKR its a joke but.... i have not found anything better. i also get weird issues where my purchasing power should be say $1000 and i can only buy $900 worth of stock. weird issues constantly.
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Gen. Yamsing
(@genyamsing) reported
@HorizonsETFs Hello! Your $BITI.U ETF is not listed on @IBKR which is one of the biggest brokerages in Canada. Please fix this issue. $BITI is fine though.
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Vuk Stamenkovic
(@how1er) reported
@IBKR so it seems as I am in a stuck, contacted your support about identity proof of the account. They sent back the response to my message center that I don't have access to for some reason? I cant reply nor read the answer. Can you guide me further since I cant do anything atm?
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Mike Monahan
(@mikemonahan15) reported
@IBKR Didn’t even message back, wtf?
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Hedg.me
(@HedgMe) reported
@IBKR I have a serious account issue and I opened a ticket on May 11th & followed up on May 13 & 17. NOT ONE RESPONSE?? I called on May 13 & spoke with someone who was going to escalate it. I called back today, still not one response. This is the worst customer service.
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Nasser
(@whereverr01) reported
@IBKR I want to close my account but I couldn't login I need your support
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Nikhil Nadipelli
(@nikhilnadipelli) reported
@StockNick1 @IBKR Hi! I was unable to buy AZFL on IBKR today. It says close only. Did you face the same issue by any chance?
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Paul Petershagen
(@PaulPetershagen) reported
@IBKR Seems like the DAX index is not available on TWS and via IB Gateway this morning, with latest 984.2f . I would appreciate if you would announce this in your "Current System Status" web page, so far it was green, no issues.
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Aj
(@estimatesman) reported
@IBKR is there any due diligence or customer satisfaction protocols available? NEGATIVE!
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Survival Supply Zone
(@SupplySurvival) reported
@Ilikestockz @DiaaTrading @IBKR I trade this stock on IB since last January without any problem but this morning they stopped the buying … very weird… we are almost at the new Pink current status😤😩
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Trade Places
(@tradeplaces) reported
@IBKR Down 200% - *silence Up 200% - “we have restricted this stock due to volatility” You’re about to lose 100% of my portfolio. First $VPER and now $GGII.... almost as bad as Robinhood.
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Julio
(@julioagustinm) reported
@UinkyKat @PAresH740 @IBKR Contact * flexible_tech * on Instagram I was having that same problem he help me fix it .. someone ask me to contact him and he did a great job..🙏
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SiyamsonPathmanathan
(@SiyamsonPathman) reported
@mathee06 @Questrade @IBKR it's only bad for short selling, longer term holds its not a big deal imo
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Paresh
(@PAresH740) reported
@JorgeTrades305 @IBKR please do not open , i tried since more then 1 month, poor customer service
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dbfx
(@dbfx10) reported
Any @IBKR #TWS pros who can help me? Is there a possibility to do conditional #options orders based on the stock price? And if so how? Like selling the option when #stock hits price target
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Wolandov
(@woland55555) reported
@hkuppy At least there is a chance of an audit, cause there is zero chance reaching any customer service at IB. The worst f*cking service. Cc: @ThomasPeterffy4 @IBKR
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Investment Trust Analysis
(@DavidThomasITA) reported
Trying to help out an Irish guy who wants to invest about 5k a year (monthly). I always recommend trusts. Looking at brokers, as far as I can make out @IBKR are the only ones available for purchasing #investmenttrusts given that @Trading212 is STILL not accepting new sign-ups.
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falcalaf
(@falcalaf) reported
Been on the phone for over 3 hours today waiting to talk to someone about my account application. I’ve been waiting for a month now for approval @IBKR help!!
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Roaring20s
(@Dream_S14) reported
what’s the alternatives to interactive brokers, been unable to trade on my mobile the last two weeks and has cost me a lot of money? Sent many messages with no reply and phoned multiple times and service was pathetic @IBKR
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Michael Pryor
(@Michael35998213) reported
@IBKR Whats going on with your app. It says no more market data. Also it keeps saying margin cushion used whenever im on a cash account the stock prices have stayed the same but im down half my portfolio whats up. Is there monthly fees now to use this
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Mike Monahan
(@mikemonahan15) reported
@IBKR has to be the worst new brokerage experience. Over a week and a half still processing after saying 1-3 business days. This is why your losing to every other brokerage despite having better features and rates
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR the worst broker ever. do not waste your time #IKBR #broker #JUNK it is almost 2 week. Account has not been approved yet. Withdrawing my funds and leaving.. screw u