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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 60% Login (60%)
  • 30% Trading platform (30%)
  • 10% Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Melbourne Login 33 minutes ago
Cape Town Login 2 days ago
East Orange Login 19 days ago
Williamsburg Login 1 month ago
Noida Trading platform 1 month ago
Brest Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

  • Dougcotefx
    Cotednq (@Dougcotefx) reported

    @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

  • abu_dalen
    Karzma (@abu_dalen) reported

    @IBKR Why doesn't the registration support Saudi Arabia?

  • christinefolch
    Christine Folch (@christinefolch) reported

    @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

  • nu11noo8
    nullnoob (@nu11noo8) reported

    @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • ManjitS_India
    Manjit Singh (@ManjitS_India) reported

    @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

  • subst8nce
    subst8nc3 (@subst8nce) reported

    @IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • TreizeKushrena2
    Treize (@TreizeKushrena2) reported

    @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

  • RajKhan92446621
    Raj Khan (@RajKhan92446621) reported

    @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

  • RealityCypher
    Cypher3d (@RealityCypher) reported

    @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.

  • GlobalTrendInv
    GlobalTrendInvestor (@GlobalTrendInv) reported

    @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

  • CharlesSchwab
    Charles Schwab Corp (@CharlesSchwab) reported

    @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

  • the1Gert
    JT Gert (@the1Gert) reported

    @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.

  • XP_Ehsaan
    xp Ehsaan (@XP_Ehsaan) reported

    @joemccann @IBKR Does it support 1 min candles ?

  • DividendMil
    DividendMillennial (@DividendMil) reported

    @GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • RosaYan1019
    Mathėus Lonning_ (@RosaYan1019) reported

    @IBKR You found this out, I'm not in trouble

  • JosephW31117119
    Joseph W (@JosephW31117119) reported

    @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

  • MednikovaM64181
    Maria Mednikova (@MednikovaM64181) reported

    Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me