Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 27, 7:50 PM GMT+5:30	0	0
Apr 27, 8:10 PM GMT+5:30	0	0
Apr 27, 8:30 PM GMT+5:30	0	0
Apr 27, 8:50 PM GMT+5:30	0	0
Apr 27, 9:10 PM GMT+5:30	0	0
Apr 27, 9:30 PM GMT+5:30	0	0
Apr 27, 9:50 PM GMT+5:30	0	0
Apr 27, 10:10 PM GMT+5:30	0	0
Apr 27, 10:30 PM GMT+5:30	0	0
Apr 27, 10:50 PM GMT+5:30	0	0
Apr 27, 11:10 PM GMT+5:30	0	0
Apr 27, 11:30 PM GMT+5:30	0	0
Apr 27, 11:50 PM GMT+5:30	0	0
Apr 28, 12:10 AM GMT+5:30	0	0
Apr 28, 12:30 AM GMT+5:30	0	0
Apr 28, 12:50 AM GMT+5:30	0	0
Apr 28, 1:10 AM GMT+5:30	0	0
Apr 28, 1:30 AM GMT+5:30	0	0
Apr 28, 1:50 AM GMT+5:30	0	0
Apr 28, 2:10 AM GMT+5:30	0	0
Apr 28, 2:30 AM GMT+5:30	0	0
Apr 28, 2:50 AM GMT+5:30	0	0
Apr 28, 3:10 AM GMT+5:30	0	0
Apr 28, 3:30 AM GMT+5:30	0	0
Apr 28, 3:50 AM GMT+5:30	0	0
Apr 28, 4:10 AM GMT+5:30	0	0
Apr 28, 4:30 AM GMT+5:30	0	0
Apr 28, 4:50 AM GMT+5:30	0	0
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (56%)
Trading platform (33%)
Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	15 days ago
Williamsburg	Login	29 days ago
Noida	Trading platform	29 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

DeV (@A_Dev9) reported 2 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
Ruimtepak 🔮 (@_Ruimtepak) reported 8 minutes ago
@EclipticaOS @IBKR Hot damn it only gets more magical
super (@super509219312) reported 12 minutes ago
@one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.
The 'investor' (@Pikachu21M) reported 13 minutes ago
@IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys
Adi (@adi_baradwaj) reported 13 minutes ago
@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
James Sun (@LSKMSun) reported 15 minutes ago
@IBKR what maintenance??? App not accessible!!!
Karzma (@abu_dalen) reported 18 minutes ago
@IBKR Why doesn't the registration support Saudi Arabia?
DeV (@A_Dev9) reported 19 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
Raj Khan (@RajKhan92446621) reported 20 minutes ago
@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds
One foot hurdle (@one_foothurdle) reported 23 minutes ago
@super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR
Eight Seven (@kjeightyseven) reported 26 minutes ago
@trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.
🅰️LB🅰️ (@ALBACapMgmt) reported 27 minutes ago
@IBKR Oi *********. What is the point of providing any pnl information if you are just going to value US etfs at nonsensical fkg values during non cash equity hours. AOR for example. ******* you people are impossible to like.
J (@Blue_1Trades) reported 28 minutes ago
@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 30 minutes ago
@IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully
itsuki (@itsukitak) reported 31 minutes ago
Anyone having issues with @IBKR orders?
Hyperbolic Discounter (@HyperbolicDisco) reported 34 minutes ago
@SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.
David Wayne (@WDoft) reported 36 minutes ago
@IBKR Sorry for bringing the average down.
TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported 37 minutes ago
@SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.
Nitin Raysoni (@NRaysoni) reported 37 minutes ago
@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
JT Gert (@the1Gert) reported 38 minutes ago
@MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
Agent Smith (@AiStockAgent) reported 39 minutes ago
@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
JT Gert (@the1Gert) reported 40 minutes ago
@senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
SOBR (@SOBRBC) reported 40 minutes ago
@IBKR Your desktop software's Linux installer is broken.
ORDER FILLED (@Opus_Trad3r) reported 41 minutes ago
@marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.
Billhelm (@Whoandwhere47) reported 45 minutes ago
@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 46 minutes ago
@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
sroy (@roy34340023) reported 48 minutes ago
@IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.
Name Can't Be Blank (@BearBullDebate) reported 50 minutes ago
@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
Investment (@Investm80789211) reported 51 minutes ago
@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
Reuben Walker (@bwalkers212) reported 53 minutes ago
@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.