Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (45%)
- Trading platform (36%)
- Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Williamsburg
|
Login | 9 days ago |
 Noida
|
Trading platform | 10 days ago |
 Brest
|
Login | 29 days ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
 Sant Cugat del Vallès
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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SPAC_Warrants (@SpacWarrants) reportedAnyone else have $PUCKW at @IBKR and see the clerical error that made it drop out of their portfolio should be sending a message to them and ask how in the hell a warrant drops out of their holdings when it has over a year life remaining. This is my morning currently
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Whitebreadfox (@whitebreadfox) reported@IBKR Correction: spend MORE time worrying using TWS. Use our unreliable software that can’t load intraday charts fast enough whilst enjoying “attempting to retrieve data” errors
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AJS (@AJSalkan) reported@SpacWarrants @IBKR Any update on this? Seems stupid of IB to drop the ball like this
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Lions Gate Painting (@Deltapainter) reported@IBKR Probably the most difficult site to use. I have had nothing but problems and so hard to contact anyone
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Whitebreadfox (@whitebreadfox) reported@IBKR TWS is trash. Intraday charts are loading too slow. Fix your market data because we are tired of seeing “attempting to retrieve data”
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Yan (@yanique_a) reported@IBKR has the worst desktop app for trading, I don't know why traders allowed this nonsense for so long.
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TheHedgieMD (@HedgieMd) reportedI did an execution **** up yesterday and had a loss that expired worthless and it was @IBKR app fault
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DayNiteTrader ☀️🌙🌏🇦🇺 (@DayNiteTrader) reportedMy Interactive Brokers account is down. Anyone else out there having issues with IB?? @IBKR
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Whitebreadfox (@whitebreadfox) reported@IBKR Your TWS platform is the absolute worst! Too slow and crappy
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Aurora Borealis (@JoneTan_2020) reported$IO ION Geophysical preparing Chapter 11 filing to sell itself - Bloomberg Unfortunately as always no stock found for short sale! As always @IBKR the ultimate trash broker! ****** software, ****** service! Created only to steal the money from the customer's pocket. 🤮
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Whitebreadfox (@whitebreadfox) reported@IBKR Let me correct that: “We give our clients THE WORST TOOLS like TWS to worsen their trading” :)
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Yosvani Valdes Torre (@yosvaes) reported@IBKR tws is rubbish compared to its competitors that is why every day it has very bad reviews on youtube and many serious traders leave the broker for lightspeed, centerpoint, cobra trading ,Tradestation , no one wants to lose money because a broker does not invest in their software
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satendra singh (@satendra_1808) reported@IBKR hello I have transferred amount yesterday night to my account but I stil don’t see in the account . Can you please help?
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Hypocryptically (@hypocryptically) reported@IBKR I'm sorry but the Portal is very unstable... - trade permissions keeps disconnecting then takes forever to reconnect - valid symbols charts do not load and show "invalid symbol" - account pages completely freeze rendomly Broswer cache is clean, your side is problematic...
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Yosvani Valdes Torre (@yosvaes) reported@IBKR when they are going to have a better desktop platform the worst thing that IBR has is TWS made in Java and poor execution one has to pay a third party for better software
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James Karn (@James_Karn) reported@NadiaInBC @IBKR It’s getting terrible. Watch the intraday volume current bar. Jumps up and down. Volume should never go down.
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Amir Mizroch (@Amirmizroch) reportedI have never in my life had a more frustrating customer experience than with @IBKR And I live in Israel..
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SPAC_Warrants (@SpacWarrants) reported@dinnerdrengen @IBKR They told us after a series of phone calls to submit a support ticket and acknowledged it is an issue on their end. This is wholly inappropriate @IBKR and we are not happy campers. This is not on your customer to submit a ticket when you acknowledge the error is on your part.
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$hh (@UTtrader007) reported@IBKR why is charting options pricing on specific strikes so slow to load up ? sometimes it doesnt even show up.. how do i fix this? its not my net connections for sure.
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zkashmoney🛡 (@gogetitman28) reported@IBKR can we please get these glitching issues fixed guys... im having to log out and log in multiple times a day. this is extremely inconvenient. im always shilling you guys to everyone but this isnt the experience i want for others nor myself. its consistently gotten worse.
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winethief (@winethief23) reported@IBKR Do you guys have any idea how clunky your system is? I was trying to open an account but your system is too stupid to let me upload my license. If you can't do simple things right, how could I trust you as a broker? I am done wasting another minute of my time here.
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Adam Rodriguez (@adamsmind) reported@IBKR I've been trying to close my account since you bought it from Folio. Over 6 months of delay, needless approval documents and zero real customer service. Not to mention having funds trapped in a falling market you just suck
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Athanassios Diplas (@AthanaDipls) reported@AthanaDipls The customer service at @IBKR is the worst in the business. Was on hold for ~2 hrs to speak to a rep so I can initiate a transfer to fidelity. Had to submit a web ticket. Did that & 10 days later still no response or action.
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Dude Diligence (@_DudeDiligence) reportedIBKR is the worst broker available, beware how ****** they are. @IBKR absolutely the ******* worst
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mb (@Bennnnnno) reported@IBKR unable to do a basic password reset.. even your support call centre couldn't do it?
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tf (@tfleming69) reported@GmeImmortan @IBKR I look at my stocks 1x a month, seeing 49k down sucks. Something has to give NOW!
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yves (@yves93400203) reported@IBKR Slow sofware and charts take up to a minute to load
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Candy Walker (@CandyWalkers) reported@IBKR Questions about fund withdrawal & login issue. Unfortunately, NO customer support though there is a "live chat", emails have sent but with neither reply nor sent receipt. Would there be help?! 😞
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Nick Rossetto (@nrossett) reported@thechartist @shaneoo1 @IBKR is down for maintenance so I can't check either.
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No name - The Allegory of The Cave (@ClairCognizanc) reported@BackpackerFI @IBKR Pro only charges 0.75% margin interest on any amount borrowed over $50 mil with current federal interest rates. Profiting off of that spread is stupid easy. Just sayin’.