Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (40%)
• Trading platform (40%)
• Website (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Trading platform	6 hours ago
Brest	Login	20 days ago
Melbourne	Trading platform	1 month ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago
Zaragoza	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Invest in You (@Xprsn_Warrntd) reported 3 minutes ago

  @SiteDoAluno @IBKR @BrooookeBurton This is not locked account issue they have , your whole IT department acknowledged that they cannot do anything because they do not how to fix it and I have to wait for overnight to refresh due to the fault of IBKR IT department not of customer which they accepted over the call.

• 
  Chrismar246 (@bierh0ff) reported 3 minutes ago

  @IBKR Do you plan to offer this service for international investors?

• 
  the 🅰️ardvark (@tim_rooks) reported 3 minutes ago

  @SpacWarrants @IBKR dumb it down for me.. wut u talkin bout willis?

• 
  Samira (@thetraderess) reported 4 minutes ago

  @IBKR your app keeps crashing on the new #MontereyOS @apple update, a trading app cannot be crashing randomly!!!! Seems to be an issue many people are facing after the OS update. @apple tried to help but no solution yet. #someonehelp

• 
  ronald (@robjh2) reported 7 minutes ago

  @IBKR following up again. The customer service is shocking

• 
  Retired Tennis Bum (@retiredtennis) reported 7 minutes ago

  @IBKR I started a trial. Platform seems very complicated. My goal was to get quote of foreign stocks on their exchanges (not ADRs). Not worth the trouble!

• 
  David King (@KingDaveyTO) reported 10 minutes ago

  @IBKR ASX warrant expiry dates changed from Jun 2022 to Oct 29, 2022. The only problem is that you did not update the warrant details, and you also let us know Nov 4 which is 5 days after the expiry. How do we launch a formal complaint?

• 
  Crypto Banana (@cryptobanana5) reported 11 minutes ago

  @IBKR Luxury brand elevate the #NFT experience of customer giving additional value with @luxfiofficial.

• 
  Invest in You (@Xprsn_Warrntd) reported 12 minutes ago

  @IBKR The are Crooks they have disabled my account due to their It department glitch so some customers without any prior warning now i cannot trade for whole day and have to wait and lose money on my option/stock which i would otherwise close even after escalation Ticket no 886223.

• 
  nutsling (@microbikinis3) reported 12 minutes ago

  @Jamesaragonastu @IBKR also i like the implication of your bad edit: “how is it important if they’re immoral” you were asking before you changed it lol

• 
  Marek Zee (@MarekZee) reported 13 minutes ago

  @jsizzle_0 @LivinRentFree_ @IBKR It's not bad if you just buy and hold. I sometimes do many trades in a single day and their UI is very clumsy comparing to TD. I actually may hold the Fidelity account and make it into a long-term hold account... Or convert it into an IRA account.

• 
  Martin Minchev (@minchev_martin) reported 19 minutes ago

  @DrJDKean @IBKR I want to know the same thing. Did you resolve the issue somehow?

• 
  Kelly Wylde (@KellyWylde) reported 20 minutes ago

  I remember a time when @IBKR had great customer service: quick connection with a rep, low wait times to chat... It's been 30 minutes and I'm still waiting to connect to someone. Considering a brokerage change...

• 
  Renan Araújo (@araujonrenan) reported 20 minutes ago

  Is @IBKR's customer service always terrible or is it just with me? I'm trying to report an issue and, besides it being impossible to talk to a human, it always reports an "error" when I try to submit an inquiry. Awful experience.

• 
  John Andrews (@Katadhin) reported 31 minutes ago

  Hey @RobinhoodApp, your new login check has a bug with Safari. I can't login. I guess it's time to complete my Transfer to @IBKR.

• 
  Ney Torres H (@ney123456789) reported 34 minutes ago

  I haven't been able to access one of my accounts since March in @IBKR due to a bug they have. I'd call 20 times... always the same procedure, nothing changes. What can I do people? Sue? complain to some governmental entity? Any help would be really appreciated it

• 
  Patricia (@Patrici19382290) reported 36 minutes ago

  @IBKR Maybe I will if someone- anyone - can seriously sit down and explain it to me

• 
  Nacho Pardo (@NachoPardo15) reported 36 minutes ago

  @MartinBras @IBKR Yes they are. Even though platform TWS doesn’t work with macOS Monterey and the haven’t been able to repair it in one week. The service is pretty bad. Low fees, bad service. They are just a cheap broker.

• 
  FS Investing (@AlmostDunWaitin) reported 40 minutes ago

  @IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.

• 
  Bluinitro (@bluinitro) reported 43 minutes ago

  @IBKR Please start accepting e-transfers. Your transfers are still terribly slow, even with bill payments. The faster you do it, the better for not only subs, but potential new customers. Patiently waiting before I switch to @Questrade who just enabled this feature

• 
  MCK3EZUS (@MCK3EZUS) reported 44 minutes ago

  Hey @IBKR do you think you'll ever fix your app do it isn't a **** app or do you like causing people to lose $$$?

• 
  Invest in You (@Xprsn_Warrntd) reported 45 minutes ago

  @IBKR WTF !! non of your portal, mobile app ,TWS non is working .... are you kidding the clients if you cant even handle normal trading what the hell crypto you will handle ..

• 
  Ney Torres H (@ney123456789) reported 45 minutes ago

  @EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"

• 
  Adam Jackson (@AdamJac37754276) reported 50 minutes ago

  @IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.

• 
  Stephen arthur (@searthur2200) reported 50 minutes ago

  @IBKR I will be closing my account with your company. I will not support any place that promotes and participate in ESG . When you decide to stop promoting esg I will decide to maybe reopen an account with you guys

• 
  60seconds (@60seconds16) reported 50 minutes ago

  @IBKR Hey @IBKR Are you having issues with Trader Workstation????? I cannot get any of the charts to display - specifically cannot display 5-sec bars. It says "Invalid time length". Been on hold forever so hanging up and expecting a response on this! Thanks.

• 
  fat-cat-bitcoin (@Fat_Cat_Bitcoin) reported 52 minutes ago

  @IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U5746783.

• 
  Rahul Deodhar (@rahuldeodhar) reported 52 minutes ago

  Still not working @IBKR on Mac Monterrey!

• 
  Inversionista Millenial (@DR_Dividends) reported 58 minutes ago

  @IBKR mighr be the worst broker i've use. At least the worst customer service.

• 
  Plant (@plantmath1) reported 59 minutes ago

  @IBKR Can you please fix whatever issue causes me to miss earnings announcements in the app.