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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (47%)
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Login (37%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Captain
(@thiccgarlicc) reported
@IBKR The government is going to start taxing heavily on EVERYBODY. Government overspending and inefficient systems is the problem, not the wealthy people who have lead the way in their industry to help provide people with innovative goods and services so we can live better. #EatTheTax
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Trading Arsenal
(@TradingArsenal1) reported
@IBKR ThinkOrSwim let's me use my last $1 to play contracts same day expiration... Also, The platform is good, but it's slow. PLEASE update AND fix this problem with the 0D2E contracts. I'm using cash account, why can't I spend my money how I want it, even into the last hrs of day?
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James Sun
(@LSKMSun) reported
@IBKR **** ... can't log in!!!! Crucial time your system is not working!!!!!???? @SEC_Enforcement
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Trading Arsenal
(@TradingArsenal1) reported
@IBKR Can you guys fix some of the MAJOR problems I have? If I have $1k or $20k in my account, why can't I trade zero day to expiration contracts during the second half of the day? What's the worst that can happen if I buy 1-5 AMZN calls and let them go to zero? I'm talking directional
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Alex
(@NateValuetw) reported
@puppyeh1 @IC354 @IBKR Which brokers would you recommend outside of the US? I would like to diversify a bit from IBKR but the other cheaper broker that I know of -degiro- is simply not nearly as good as IBKR. But yeah IBKRs customer service sucks,I would gladly pay a monthly fee for a decent service
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Berkshire Haddaway
(@shocklord) reported
@puppyeh1 @IBKR I have yet to see a brokerage that actually values the client relationship. They treat you bad as soon as you're on more than say a year, it seems they're only interested in new customers - not retaining them. Yes, looking at you @consorsbank
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About 93
(@DaubiMarc) reported
@fly4dat @IBKR I had the same problem, it I believe a European regulation thing. I just shorted BEAM PD NMTLA CGEN TSP
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OlaGold🌶
(@Iamhorlarhdi2) reported
@averygrrl @IBKR I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Quantified Strategies
(@QuantifiedStrat) reported
For the sixth time this year @ibkr asked me to upload my ID and address. Insane EU AML rules and poorly managed support is a bad mix....
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dr.krm
(@zkdiri) reported
@IBKR Why I can not reach someone from your support team. They are not working properly and not helpful!!!!!
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CustomCoder
(@customwww) reported
@IBKR I don't need it now with Biden's new 87k IRS agents.. I'm sure they will let us all know where the problems are..
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Jeremy Raper
(@puppyeh1) reported
@dunbelievable @AutumnCapital @IBKR It’s not the commissions - those are fine. It’s the lack of customer service
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Duvdevan 🍒
(@Duvdevan20) reported
@IBKR I good day. I created an account at IB and i want to continue uploading the files that you requested me and now it figures: "your account has been deleted". Please help me, nobody answers my emails.
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Veaz
(@MortWeaz) reported
It's great when @IBKR randomly close out one of your profitable trades, rather than one causing a momentary margin issue?? Cheers. Not.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@BharathQuant @IBKR I like their stability, but that stability comes with an awful lot of rigidity. Right now my account is technically still IBKR Lite but signed up for volume-based pricing, and now I cannot trade, and they don't know why. (I know why! I'm signed up for volume-tiered commissions!)
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@BharathQuant @IBKR Yeah, this guy from Bharat or wherever is trying to help me, I feel bad for him, I want to scream 'YOU'RE COSTING ME THOUSANDS OF DOLLARS A MINUTE!' but he has no clue what's up
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hotstaff
(@aHotstaff) reported
@puppyeh1 @IBKR Terrible mate, am new to investing and sometimes it is not easy to see the fees all hidden and found it complicated.
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Techie Socialist
(@socialistsemi) reported
@IBKR "Fiat currency backed by only a nation's good name is inherently unstable. What is better is a digital currency backed by absolutely nothing..." Sorry, but crypto is like Beanie Babies and Dutch Tulips, except without the added stability of being a physical asset.
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Learning_e28
(@E28Learning) reported
@IBKR 9 months ago or so, I send my documents for the aperture of a account and I send 2,000 USD to fund the account because you told me it would help to open de account faster, now you told me the process was refused but you didn't refund me the money. How can I solve this problem?
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Atitude Brasil Gdl
(@atitudebrasilgd) reported
@E28Learning @IBKR So sorry about that,I have had similar issues like that before,but HintCrack on Instagram helped me out,he’s a genius
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@leerawrs @IBKR they stil haven't activated Pro, I think customer support disabled it after my call (after telling me to cancel it, and me saying I didn't want to)... but yeah good margin rates, stock loan, and interest on idle cash is nice i guess, partial shares and foreign markets etc
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GoGreenTrader
(@GoGreenTrader1) reported
@IBKR First of all remove your trade restrictions for the many OTC tickers which are even pink current. What good is the SEC rule that helps to filter and narrow down OTC tickers if you going to filter more after the SEC deadline!
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Branche37
(@Branche37) reported
@IBKR How long are you going to fix endless chart issues with bits of string? When do you plan to redesign all this disastrous charts system?
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Jason Roller
(@MrBigPicture) reported
@IBKR So I can learn to use a platform that is useless? To clarify - your new version of TWS is absolute trash and DOES NOT WORK / freezes constantly / has cost me 10s of thousands of dollars in losses. Fix the software…
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The Intelligent Copier
(@IC354) reported
@puppyeh1 @IBKR Idk it’s much cheaper much better interface but recently reallocate my holdings to diff brokers in case IB go under. Others charge more but man their customer services is 10x better..>5m you can call anyone 24/7
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Jean François
(@JeanFra31783724) reported
@IBKR Hi interactive broker. Ok i have a problem with you. I made a wire transfer since 20 days and no news of it. But, the real problem is : there is no way to contact you. From my home, all you "24 / 24 - 7/7 " tel number can't be join (one in the USA goes to a fire-department)...
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Jason Roller
(@MrBigPicture) reported
@IBKR If you want the best in WORST IN CLASS trading software, go with $IBKR - their CEO cares more about CNBC ads than the platform integrity / it’s 100% useless with their newest version of TWS.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
**** you @IBKR you pieces of ****
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Thomas Yarbrough
(@tmyrbrgh) reported
@puppyeh1 @IBKR that is pretty bad but it's the best way for retail like me to trade around the world right?
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Jeff Hutchins
(@jeffdhutch) reported
@puppyeh1 @IBKR I want to hear your take 1yr into trading on another platform. No one likes their platform, even $10bn hfs complain constantly. Go get your own exchange membership and do it direct ;)