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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (36%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Website | ||
| Login | ||
| Login | ||
| Trading platform | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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S. K. K.
(@Koqtek) reported
@IBKR Why I cannot login to my account? Are your servers down?
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Rajan Kumar Shrestha
(@InfiniteDream_R) reported
@IBKR Hi IBKR, I recently opened account with you, And im not satisfied for the reason Delayed Data, Why is the Trading Data delaying? Or can i subscribe to realtime data or something? Could you help me with that?
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Vanalich
(@vanalich) reported
@IBKR is seriously the worst ever. Absolute nightmare.
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📈👆🤑🔥🤓💎🙏🏼
(@bkatcap) reported
Anyone having extreme lag with @IBKR or am I having a personal problem? #ibkr
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Failed Lyndon LaRouchite
(@odd_opinions5) reported
@IBKR no don't do this it is bad for your financial health unless you are, no ****, as good at investing as LeBron is at BB, you should only invest in low fee broad index funds eg a low fee SnP500 fund don't do this day trading **** you will loose money
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alex
(@alex_3144) reported
@IBKR Client Portal doesn't work. Email support gives error "An unknown error occurred, please try again later." any way to have help?
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Charly
(@_JeSuisCharly) reported
@IBKR How come I had issue closing a position 2 months ago, which makes me loss a huge amount of my capital, IBKR told me they will analyse my complain/issue within 40 days... it’s been 50 days and I have no answers, even when I call or when I email... really disappointed
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bough
(@firebutworking) reported
@IBKR IB mobile app is down?
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Peter
(@pingkind) reported
@TradeTraders @IBKR Thanks man. Can't find it. I hope they never launch it so I don't get to do stupid thing.
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Ozgur Inal
(@lanirugzo) reported
@IBKR are you aware if login issues with your mobile and web apps? And would be nice to get someone on the phone for once!
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Burn Short Sellers
(@BurnShort) reported
@IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE
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S. K. K.
(@Koqtek) reported
@IBKR Why I cannot login to my account? Are your servers down?
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Jay Singh
(@JTrader126) reported
@IBKR What did you guys do to your website?? Why can't I see my order anymore if I'm watching the stock graph? I can't even see that theres an active order open unless I click Trade and then Orders. Is this an error you guys are working on?
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**** Walton
(@DongWalton2) reported
fix your app @ibkr im tryna stack
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Burn Short Sellers
(@BurnShort) reported
@IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE
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Mike✈️
(@reperfiled2) reported
@IBKR is server for Europe down?
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David Lawrence
(@DavidJLaw5) reported
Anyone else having login issues with @IBKR $IBKR?
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Mike Perdue
(@Mikemperdue) reported
@CMEGroup Do you know if @IBKR will list $MBT_F this year? Hope you reply since @IBKR sucks at customer service
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Cesar Rubini
(@cesar_rubini) reported
@IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222
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Christopher Wong
(@_wongc) reported
Hey @IBKR why doesn’t Trader Workstation support copy-paste for username/password entry? This is insecure and encourages users to use simple, easy to type passwords instead of longer random generated passphrases
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Kasif
(@realKasif) reported
@IBKR I opened a Pro account two weeks ago in order to trade with @Capitalise_ai. Shockingly, an error on your website has persistently denied access to it and other advertised third-party services, and your tech support has been no help at all. Extremely frustating! 😡
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Cesar Rubini
(@cesar_rubini) reported
@IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222
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Frank Kolnacki 🇺🇸 📉📊
(@frankkolnacki) reported
@dopegraf For a good supply of borrows, I use IB. Centerpoint is supposedly better but my Ninja platform isn't compatible with their API. CP may still be 25K minimum acct size. Avoid overseas ones=poor customer service/sketchy. #IBKR #CenterPointSEC @IBKR @CenterPointSEC
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Searcher
(@HorseSh0es) reported
@IBKR I want to transfer my Brokeragr account to you guys but can't seem to find CIBC Investors Edge on the brokerage list. Please help ( live chat isn't working) ATON transfer
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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#24 Gobi Bryant
(@michaelgordhan) reported
@IBKR app not working plz fix
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S. K. K.
(@Koqtek) reported
@IBKR Why I cannot login to my account? Are your servers down?