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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Spotts
(@sp0tts21) reported
@IBKR I'm still down. Can't believe you don't have a backup server to run off, or two.
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Pavan Patel
(@pavanpatel416) reported
@IBKR FIX THIS
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N3
(@n3roxz) reported
@IBKR Still not working
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@ravvles @IBKR Only thing open is login portal where you can only login into your portfolio which you cannot trade from. Total **** show!!!
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Wolf09
(@Si_1000000) reported
@IBKR Still not able to login 🤬
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Marc
(@MarcHudzon) reported
@IBKR Still can’t login, you hopeless bastards... It’s been roughly 10 hours now! #interactivebrokers 💩
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Camilo Wilson
(@camilow) reported
@IBKR Talked to support. Tried to give me a Hong Kong login, didn't work - bad id and pw. I can log in to the portal, and get my security code, but can't trade. Attempting to login to trade from the portal just hangs. Looks like compensation through the complaints process is way to go
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The Frige
(@MarcoSPQR1) reported
@IBKR your service still not working for me. You fkn kidding
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Kevin Chen
(@kevinchenNYC) reported
@artiqvae @IBKR @Activotrade Still down
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ROUX
(@hutc81) reported
@IBKR Still can not login.
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MarketsMuse
(@MarketsMuse) reported
@IBKR mostly for some. a customer has documented 2 hour wait to speak to order desk in effort to close a losing position. the loss went from $2000 to $5000 in that time $tsla option. customer support advise the have no options quote and can’t guess market could be 100 pts wide
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Sebastian Kreser
(@TradeTuesday) reported
@IBKR @captrader it’s still not working. This is very annoying. Will have to look for other options next year
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Alexander Oest
(@scapaflow1887) reported
@IBKR nothing is recovered! cant login since 7 hours - what a shame!
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Dtayl416
(@Dtayl6) reported
@IBKR Unacceptable downtime today; terrible customer experience. Please take the steps to minimize or better yet, eliminate impact with failover technology.
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Alexander Downey
(@thebankfund) reported
@IBKR Still unable to log in. IBKR Representatives are saying they are still working on a fix. Issue was ONE server went down which took out their system. The programmers are still trying to restore access.
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Hedg.me
(@HedgMe) reported
@IBKR I still cannot login. This is nuts! Where is the update. your phone system says the party I am trying to reach is not available. @IBKR Respond. Say something!
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Adam
(@BuffettMunger) reported
@IBKR Another hour passed and I still cannot login. It's been down since 7am and it's now 1:40pm and I still have no access. This is terrible.
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A.Martin007
(@HollyK007) reported
@IBKR Forget the app for now. I was able to access my account via desktop/mobile (page URL). Account is manageable - some connectivity issues specifically to permissions as of right now.
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jibran
(@_Jibrann) reported
@IBKR Fix up holy fuckkkkkkkkkkkkk the days almost over
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Van Jordan
(@trader_jsh) reported
@IBKR Being incompetent is bad but being a liar is unacceptable. nothing is recovered here
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Tibo
(@ThibaultLL) reported
Today, @IBKR went down during a couple of hours! I feel sorry for the traders who lost millions because of that ... Not all industries are equal when systems are down
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S B B
(@SSFEY) reported
@IBKR Not true, not working here
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KM1FC
(@KM1FC) reported
@IBKR You have not mostly recovered anything. Best thing to do is come clean with the issue and the actual status. What does “mostly recovered” even mean ??? @IBKR
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Fabrice
(@Fabrice25400023) reported
@KM1FC @KartS115 @IBKR +1 lol, must call support by phone... WTF... !
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KM1FC
(@KM1FC) reported
@Fabrice25400023 @KartS115 @IBKR Can’t call by phone it all leads to T2 errors. The mismanagement is beyond horrible. Lesson learned and I’ll be moving my assets. I refuse to trust a company that can’t get basic communication right.
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Cristiano Lopes
(@cralmeidalopes) reported
@IBKR I only hope this wasn't a structural problem, since we've had more connectivity problems lately. Something very important on a broker used for day/swing trading is reliability, and we can't afford hours of downtime in trades that must be adjusted almost daily.
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BUZZ
(@buzz339) reported
@IBKR Hopefully this is today only. If they lost data it could be a much more serious problem. At least I have 1 account that is working for short periods of time, so data there is ok.
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Gabrielle Doyle
(@Grainneuail) reported
@enter_order @BlogJulianKomar @IBKR I just got off from phone support. They helped me log in the site and said that the app was still not working. They told me I close positions. However, it doesn’t work trading is still not working. I’m waiting for a call back
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Microman
(@Microma86224755) reported
@IBKR I just hope the outage wasnt a hack.
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S B B
(@SSFEY) reported
@IBKR @Benzinga Was 3 days ago... bad luck