Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (60%)
- Website (30%)
- Trading platform (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 22 days ago |
 Saint-Ouen
|
Login | 1 month ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
 Sydney
|
Trading platform | 2 months ago |
 Jewar
|
Website | 2 months ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Martijn (@Martijn251000) reported@IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment
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Pat_par (@parth_995) reported@IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP
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Lynda Holt (@travelynrose) reported@IBKR I expected better quality from you.
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.
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𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported@TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?
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大侠 (@M2MLiRWzrWumuWR) reported@IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭
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Camila💚 (@Camiescobar_19) reported@IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am
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James Butler (@jbutlersg) reported@IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?
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William W. Nicholas (@Alohayall_) reported@IBKR A new week begins. When would you stupid team cancel pdt rules？
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joe (@Yogithebearish) reported@IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.
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***** Not CISSP® 🔹 (@0x7fff9) reported@IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.
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Orange is Hope (@orangeishope) reported@IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.
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dindividuals (@dindividuals) reported@IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.
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joe (@Yogithebearish) reported@IBKR It is truly the worst. A total pos.
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C.S.N. Iyer (@iyerchandrru) reported@IBKR Hi Facing problem in transferring funds, pls how to proceed further…
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Addy Potler (@addypotler) reported@IBKR **** your opportunities. Stay in your damn third world countries.
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joe (@Yogithebearish) reported@IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.
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TJ Brush (@xicbassix) reported@IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.
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Forward Unemployed Engineer (@waltuuuhr) reported@stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least
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Mark Meyer (@MarkMeyerBuilds) reportedI deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.
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白大白🎀 (@DianaV65176) reported@IBKR Send help!
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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Jatin Jani (@Jatin_S_Jani) reported@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
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Joe Wyer (@joe365ppm) reportedI think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close
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Abbie3 (@abbieelevinegm1) reported@IBKR how do I reach someone in customer service?
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Capital Helmut 69 (@FranklinBobMor1) reported@coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .
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PonziMaxi (@ChaserBid) reportedTrying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?
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TradeSetupsOnly (@Tradesetupsonly) reportedWow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.