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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mattress_King
(@purple_mattress) reported
@gurgavin @IBKR The options age to trade on IBKR is 21- So either you are using mommy and daddy's money or it's a paper account. Show a video of your login and block out your account info. screen record.
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Sarin Bhaskaran
(@sarinb) reported
Was a big mistake to open an @IBKR account. Couldn't even get a basic positions transfer working with them. Customer support is terrible! Closing my account after a couple of months of desperate attempts to get my request completed!
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SH
(@LoNo7777) reported
More unnecessary changes to the Trader Workstation by @IBKR Why do you keep making bad updates is beyond me
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Nino Panini
(@panininino) reported
@IBKR Is there a problem with IBKR PRO app? It’s not loading at all. Thnx
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Spencer Arnott
(@SpencerJDArnott) reported
I wish TWS wasn’t such a terrible program for charting. When are y’all gonna catch up with ToS @IBKR ?
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Mr. A
(@TaqatoUAE) reported
@saq3 @IBKR @CharlesSchwab Joined IBKR but having issues transferring money. Mainly wanted for option trading. Does Schwab have options?
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Raymond
(@dotdotcurrve) reported
@IBKR Wtf? Are you seriously not letting us sell $CLOV?
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Herry
(@beingindiannri) reported
@IBKR do you really provide fair customer service? No communication regarding anything. You just charge my account inappropriately without any confirmation or message. When calling customer care, they don’t hv any answer. No reply from complaint department also. Negative review
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T D
(@gawd2u) reported
@IBKR Stop working w/ suppliers destroying intact primary forests! With growing threats to old growths & intact forests, you refuse to stop working w/ suppliers who cut down millions of trees. Ensure this $71 billion corporation helps stop its role in deforestation!!
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Faceless Trader
(@FacelessTrader) reported
@JonahLupton @IBKR Having a problem on the app but I’m used to it and IBKR gives good margin rates so I’d stay with them.
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No name
(@ClairCognizanc) reported
Hey @cz_binance/@BinanceUS. You guys need to integrate more complex order options into your platform. I am officially requesting: -Relative/Pegged-to-Primary Order w/ a 0 offset. Give @IBKR a call for help, they offer over 100 types of orders and algos according their website.💰
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Chema C. C. ⚙️
(@ChemaCC2) reported
@IBKR broken link
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Samuel Santoyo
(@SamuelSantoyoL) reported
@IBKR I am an advisor that has been working with you for almost 4 years. Is very frustrating to have new accounts that take one month or more to complete the opening process on your side. How am I supposed to give a good service to my clients with that kind of delays?
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Dtradehunter
(@dtradehunter) reported
@IBKR Can you guys please go back to the old setup for news on android? Why fix something that ain't broken??
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Antonio 😉
(@AFtuit) reported
@IBKR the worst company
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Daniel K
(@spiderdan04) reported
Anyone else having issues with @IBKR
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Somebody's Mother
(@S0MEB0DYSM0THER) reported
@sterndavidi @BillAckman @IBKR Yes but why should I have to change my broker for a stock I purchased on the NYSE so that I can now hold a stock on EU? I hope that makes sense. If I wanted to go with IB or TD I would have. I chose Hatch in NZ because of careful research and excellent service. ADR is the answer.
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TradeNew
(@TradeNew2) reported
@bvllish_trader @Trading212 Who knows, I was trading the $CLOV squueze on others but faced lag, huge demand/volume and that may have been a contributing factor. Options on @IBKR are fine at the moment, no issues. Crazy stuff some are up 10,000%+
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Barbara R
(@BarbaraSusanCPA) reported
@IBKR Too little too late. Your platform is really lousy. No one to speak with unless you don’t mind holding for 4 hours. Your platform is So bad that I’ve pulled out completely.
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Socks
(@socksoff5thave) reported
why does it take 5 years to get help from @IBKR like what ******** bruh
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jomama
(@jomama_trades) reported
Anyone else having @ibkr issues? I'm getting quotes but P&L are stuck. Luckily a Green Day but I want to see how big the Green is. 😜
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Kwota
(@kwota2010) reported
@IBKR TWS is completly broken this morning. It tries to update and just doesn't load. Tried redownload from sight and it states no connection to server. Please fix asap
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Wobble
(@wob_ble) reported
@James56487175 @calvinfroedge @IBKR Only thing I don’t like about IBKR is the customer service and the commissions on options trades. Wish they had a cap on options commissions like tastyworks
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Curtis
(@Curtis08521304) reported
@IBKR is everyone having problems with their account and viewing investments ? Tried on App and on website not able to view on either
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Ed
(@FlaCoop) reported
@IBKR #IBKR Has anyone else had a problem getting the interest for the IB Notes that were redeemed early on 6/2/21 credited to their account. In the past I have always received it on the day of the redemption but this time I still haven't received it.
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EricTheActor
(@eric_actor) reported
@TraderPamplona Although beware of the worst customer service on the planet. $TETH @IBKR
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Buythedip
(@jaredthetrader) reported
@TheBermanShow @IBKR Yes.. POS down again
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NBA silverback 🥷🏿
(@ecompablo) reported
@IBKR is down? 😒
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Pablo Morales
(@pablofmorales) reported
@IBKR made my life easier for investment but please don’t share user and password via email for integrations. Fix this ASAP!!! #security
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Bart
(@Bartvdb8) reported
@Curtis08521304 @IBKR Yeah same problem for me.