Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (43%)
- Login (29%)
- Trading platform (29%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Trading platform | 4 days ago |
 Phoenix
|
Login | 12 days ago |
 Nelson
|
Website | 19 days ago |
 Hyderabad
|
Login | 1 month ago |
 Mesquita
|
Website | 1 month ago |
|
Calgary
|
Trading platform | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Axl Rufi (@AxlRufi) reported@IBKR @Paysafe your ******* machine not working
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Martin BC (@MARTINPARK111) reported@IBKR Exactly. A clever model inside a broken process is still a broken process.
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i trade options.com (@optiontrador) reportedI love how @IBKR still have PDT enabled like sorry I want to pay myself 10K daily? Also isn’t this note a ******* rule anymore? @IBKR wtf can you guys renew my ****? Today? Like before 3PM????
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Jesus (@CCrypto1001) reported@IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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MilkyWay (@Olua_AO) reported@D3GSolutions @IBKR I hate their UX, terrible for trades
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Jesus (@CCrypto1001) reported@kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS
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niu.niu (@Double_Niu) reported@ekapob @IBKR same here! this is sooo bad and can cause massive loss for users
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Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one
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Cate (@joewechyy) reported@IBKR @JoseTorresEcon I need help
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Sophie 🌙 (@sofi3727_m) reported@mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?
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Wanda Case (@WandaCase9l) reported@IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
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Doug Campbell (@TradeandMoney) reported@IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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GomathiNayagam (@GomesNayagam) reported@IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.
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. (@outrasparada) reported@IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.
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Charu (@charultd) reported$GOOGL down though right now I wanna short @IBKR considering the crappy service & app
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🅰️LB🅰️ (@ALBACapMgmt) reportedIf a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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99.⨀ (@crexsol) reported@monad @IBKR wtf is ibkr seems huge welldone team
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z1xus (@z1xus) reported@IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate
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todd morse (@ihottoddy) reported@IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down
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Brandon (@D3GSolutions) reportedIBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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Lex◇Investor (@Inves2grow) reported@_charles289 @IBKR no problems.