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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (36%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Preston Harvey
(@PrestonHarvey24) reported
@ProfitsTaken @IBKR I’ve been messing around with booktrader and haven’t found a way to scale out of a position while having your original stop loss scale down to change to the amount of contracts you have left. How do you go about scaling on book trader?
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aaron maggetti
(@AaronMaggetti) reported
@IBKR I just opened an account and I must say this is almost as garbage as coinbase. Every time I login it asks me for a response string that never works when I type it in. And you guys have literally no way to contact you without loggin in. Thus why, I'm here.
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Steve P
(@italypete10) reported
@IBKR Without a doubt IBKR has the worst web site of any financial organization. Difficult to navigate. I can’t even add funds to make a purchase. They took over FolioFN, worse think that happened for my money.
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Caper04
(@Caper041) reported
@Whoever1010 @RBC @IBKR Agreed - I don’t have 2hrs to wait on the phone. Can’t trade premarket or after hours online in 2022. Worst platform on the market.
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Hugo_m
(@RrrHugo) reported
@IBKR ...does not support tick by tick data, and the process to obtain oauth access seems to be very cumbersome and is very discouraging for a private/retail investor - it is even possible for private investors? Just compare that to the ease of using the APIs of Crypto exchanges.
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Flyr
(@FlyrUsr) reported
Any @IBKR users here ? Do they support MOC orders ? On mobile ? Thx
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StonksBatman - 1-28-2021
(@StonksBatman) reported
Some shady stuff with @IBKR ... they arent allowing EU transfers of $GME and $AMC? That is a head scratcher... posted all over Superstonk. Even those who wanted to transfer $GME alone (no $AMC) were met with an error and the $AMC ticker being named. Seems its specific to them.
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Thomas Moens
(@TheTommyMoonz) reported
@IBKR: Any reason why I can't trade options on $BITO because "crypto-related" while I can trade $RIOT or $MARA without problems?
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Dorri
(@D0rrii) reported
@IBKR I am not able to contact your phone customer service. What I must do to contact with your partners in Spain or Europe? Thanks
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Tomas Kapalin
(@tomas1976) reported
@IBKR Hungary HQ is problem for me and my money🤔
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Noah
(@MacawTrader) reported
New rule will have to be if I’m in a solid trade that sees more than 3R the exit of that trade is where I call it a day. No more “let’s see what else we can get” type trades. Doesn’t help that @tradezero has no stop orders for options. Will be moving to @IBKR asap.
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mkn4
(@mknwater) reported
@IBKR Huge ice sheets melting into the ocean and you're here promoting making money off of fossil fuel trading? Humans will not survive the coming decades without ending fossil fuel use drastically. This crap doesn't help.
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FBG001
(@FBG0012) reported
@IBKR PSA DON’T TRUST THIS BROKERAGE - As of 24 hours ago they have shut down the ability to transfer shares of $GME & $AMC in an effort to get users to allow them to lend out their shares.
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orionmaster
(@dav_qi) reported
@IBKR What happened to the mobile app? Why it keeps having problems recently?
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Tom Ku
(@ytomku) reported
@IBKR IB phone support in English down?! My TWS no live prices for any US stock in Live or Paper accounts.
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Arun Dhar
(@dharboy18) reported
@TheGoldenSwanAU @IBKR This is ******* stupid. They need to figure out this application… it’s ALWAYS ******* down. I was told by the lead of the Technical Support Group today that because it’s not affecting that many of their users, it’s lower priority for their “engineers” to resolve.
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Jason Miller
(@jbmp51) reported
Pet peeve Hey @IBKR you have great platforms. BUT Stupid thing like $wbd spin off from $t is really annoying $t is not down $4.55 it's up b/c spun off $5.+ Of value Also spreads if not done as spread don't show up. Oh and your news display is 5 stories 1/2
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Stupid War.
(@CryptoC55262261) reported
@IBKR i'm having troubles sighning in to the trading platform. My 2fa authentication push message doesn't come true.... generating a code doesn't work. my mobile platform works. please assist in this issue.
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Arun Dhar
(@dharboy18) reported
@IBKR Fix TWS for Mac users… it’s been having issues for since the new OS came out 6 months ago. WTF?
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Macrodelics
(@macrodelics) reported
Yo @IBKR your mobile app still says orders are open even after they are filled. Fix your app
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Katherine
(@Kathylou1958) reported
@IBKR Absolutely agree. However, bad people can be so confusing.
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Julian D. A. Wiseman
(@jdaw1) reported
$IBKR Just joined @IBKR to trade long-dated 1by1 vertical spread on a commodity future. Demanded initial margin = 8× worst possible loss! Help desk, eventually, say “illiquidity premium”. What‽ Impossible to lose worse than the worst case. Please explain initial margin.
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Arna Trades
(@Hsptraders) reported
Market open and @IBKR platforms don't accept any types of orders... what a service
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@aa_hurricane_throwaway
(@Aa_Hurricane_22) reported
@IBKR It is the day before taxes are due and I am locked out of my account. That means 1) I can not access my tax documents / query ID / token, and 2) I am completely cut off from any form of support. I sent you guys a DM. Please get back to me ASAP. Much appreciated.
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Bubman
(@fbubman12) reported
@IBKR hey, how do I remove the ESG feature on the app? I don't support that CCP bs. Active IB client!!
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Jayson Bennett
(@jaysonbennett79) reported
@IBKR how come it's so damn difficult to fund the account!? @TDAmeritrade was way easier. #frustrated
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Macrodelics
(@macrodelics) reported
Hey @IBKR your mobile app is screwed up. On transaction tab and on quote tab orders say they are still open when they have already been filled. Fix this because it is screwing up my ability to know my orders.
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It's Britney *****
(@IsBritneyBitch5) reported
@IBKR why tf are you not working again, every update just locks me out. Amateurs
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⚔️ 𝓣𝖆𝖔 𝖔𝖋 𝕯𝖗𝖆𝖌𝖔𝖓𝖘
(@TaoOfDragons) reported
Anyone else ever have major issues/errors on your @IBKR 1099?
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albert paul
(@albertp05428142) reported
@IBKR I'll help 10 persons how to earn $10,000 in just 72 hours from the crypto market. But you will pay me 10% commission when you receive your profit. if interested send me a direct message via WhatsApp by asking me HOW for more details on how to get started +1 (502) 717-0732