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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS
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Sabado J. Domingo, Esq. LLC
(@Notsmoking2) reported
@NickGiva @IBKR MOEX website down but I don't think they're open. Been closed for days anywah
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John Morgan
(@johnm1950) reported
@IBKR I can't login at the moment. Is their a problem with the site?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.
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J Castellbell 🏴
(@MovIntegrador) reported
@IBKR Does anyone else have trouble transfering money back to own account?
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mach5 dot eth
(@mach5doteth) reported
I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."
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Rodrigo
(@SRodMVD) reported
@IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...
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Juan!
(@juan_andres_76) reported
@IBKR your UK page is down, I haven't been able to get into my account
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AUNZ Trader
(@aunztrader) reported
@whitebreadfox @IBKR Then why keep using it? there's a dozen other brokers you can use. Plus it's your computer that's slow, not TWS, it's the most advanced, fastest and reliable trading platform for retail traders.
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Á
(@KingDasilvaa) reported
@IBKR trying to log in my account but the services are moving very slow
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LeeS
(@LeeSoffel) reported
@IBKR Do u realize its impossible to bring up the options window in any of the index ETFs or any semi volatile name? If I try to do it freezes my entire computer. To trade options I have to log off my comp & use my phone. How much longer are u going to pretend this isnt an issue?
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Fred
(@Dreuf3) reported
@NickGiva @IBKR Then "To address this, Interactive Brokers has placed the ADRs listed in closing only and we encourage you to wind down your positions before March 4, 2022. After March 4, 2022 you will not be able to close out your positions." If we don't = we lose them ? Or kept until ... ?
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TickerTapeParade31
(@TickerTape31) reported
Anyone else notice issues with their charts in @IBKR this morning? Autoscaling not working correctly, can't display time periods longer than 1 hr, etc
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Pau R.
(@rom__im) reported
@IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please your TWS is a slow piece of sh*t
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Jim Makos
(@JimMakosCom) reported
@tamoust I don't know, @IBKR could be one place maybe? Liquidity could be an issue, though.
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Traderv
(@macrotrdr) reported
@IBKR WTF is wrong with your platform??? Is this the kind of service you’re offering???? When markets are at extreme volatility your platform doesn’t work! Great job mther fkers!!
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Agaszka
(@AgaCzyta) reported
@IBKR How did you help Ukraine?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!
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JeremyFletcher
(@jfletcher360) reported
At least the @IBKR worked after several login attempts..
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tititoto
(@tititot39014296) reported
@IBKR is the login page down? I am unable to use the website.
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The Conservative Investor: 15%+ Yield
(@AuditorInvestor) reported
@ByrneHobart Really wish they enabled the option to buy - at least as soon as things cool down (if they do). @IBKR
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Daniel B.
(@_LongVol) reported
The platform @IBKR is the absolute worst. Had it not been the one place that accepted my LP/Fund I would have housed it somewhere else. Gonna try to switch it up end of Q1.
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Dan Lebsack
(@DanLebsack) reported
@NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"
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Mad Scientist
(@ScientistTrades) reported
@danieljmardorf @IBKR I’m short from yesterday. Can’t pound the pig anymore. I’ve got a damn margin call to deal with.
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🎱
(@dIo8oIb) reported
@IBKR could you unblock my acount please? I cancelled my aplication and now I can't login DU4528887.
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Heather M
(@heatherm1122) reported
@IBKR I am unable to login to your website. Please fix ASAP. I tried on multiple browsers and mobile.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your software TWS is the worst. Very unreliable crap. Can’t flip through charts fast enough because “attempting to retrieve data”. Can’t even do simple things like change background color to distinguish premarket
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Jean Laroche
(@boursouvie) reported
@nonDutchTrader @IBKR Is it still down for you?
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Chris
(@babysealius) reported
@Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.