Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (70%)
- Trading platform (20%)
- Website (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Website | 10 hours ago |
 London
|
Login | 2 days ago |
 Melbourne
|
Login | 7 days ago |
 Cape Town
|
Login | 9 days ago |
|
East Orange
|
Login | 25 days ago |
|
Williamsburg
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Sabs Goranova (@sgoranova82) reported@IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke
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prathap chandra (@prathap_moola) reported@IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well
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Hyperbolic Discounter (@HyperbolicDisco) reported@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - sheโs very responsive. Hopefully it is fixed by morning.
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0xW ๐ (@0xWwwwwwww) reported@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
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RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
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L5 (@apexminibot) reported@aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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Karzma (@abu_dalen) reported@IBKR Why doesn't the registration support Saudi Arabia?
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Carl Malartre (@Malartre) reportedEveryday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.
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C pyles (@Cpyles42) reported@IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.
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One foot hurdle (@one_foothurdle) reported@IBKR Thx for your reply, but this was a week ago. ๐ฌ This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.
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Joseph W (@JosephW31117119) reported@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
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ORDER FILLED (@Opus_Trad3r) reported@marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesnโt need you to cool down.
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Tim (@Tim158930786227) reported@Desi_Trade Itโs one of those things I thought would never happen to meโฆ just got notified from IBKR that they are shutting down my account. Itโs crazy that they @IBKR does this.
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NottsStargazer ๐ด๐๐ (@Nottsstargazer) reported@IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.
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Dr.รtker 99%FI ๐ธ (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
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Priom.eth (@0xPriom) reported@joemccann @IBKR You are doing godโs work! Ibkr probably has one of the worst apis
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, Iโm an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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Steve (@IlhadoSteve) reported@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
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ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap Iโm going to cancel my transfer request.
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peter (@hfbjg53287314) reported@senzu_capital @IBKR Same issue
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Paulo Santos (@ThinkFinance999) reported@the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.
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JKL (@ljzmdg) reported@JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.
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Someone (@PlatoCosmos) reported@IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why donโt you focus on your trading insted of trying to bring someone down who is doing good.
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๐ธ๐๐๐ ๐ฅ๐๐๐๐๐ฆ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโve been dealing with this issue for years now ... ๐ข @IBKR
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TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported@SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.
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JackAttack (@SychoShadows) reported@IBKR Gee I canโt imagine how this could be terrible.