Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	29 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MikasaSukasa (@MikasaSukasaN) reported 2 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  The Titan Traders (@TT_stocks_) reported 4 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  Strategic Degen (@StrategicDegen) reported 8 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

• 
  kingran (@KingranYama) reported 8 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  Mr Sinatra (@MrSinatra_MDW) reported 14 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  MisterX2025 (@billYT2025) reported 15 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  WhiskeyAndIce (@OptionsWolf77) reported 16 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  Robert (@bobjshine) reported 16 minutes ago

  @IBKR Need login support ASAP

• 
  DadBod (@alpha_imag8252) reported 20 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  The EV Hunter (@LastGambler_777) reported 20 minutes ago

  @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

• 
  99.⨀ (@crexsol) reported 22 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Shraey (@iamshraey_) reported 23 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 27 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  joe (@Yogithebearish) reported 29 minutes ago

  @IBKR It is truly the worst. A total pos.

• 
  William W. Nicholas (@Alohayall_) reported 30 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  Peter Penny (@PeterCarli28957) reported 31 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  baani 🦕 (@baanibaani4) reported 31 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Jasdeep (@jmadan) reported 34 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  ₿a ElenHODL (@BaElenhodl) reported 35 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  yd (@kyingda) reported 40 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  Varun Takkar (@varuntakkar01) reported 41 minutes ago

  I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 44 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  MeversusMe (@Cruzdavidmiguel) reported 46 minutes ago

  @IBKR Worst broker in the business!

• 
  PonziMaxi (@ChaserBid) reported 50 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  joe (@Yogithebearish) reported 54 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

• 
  Katy (@Katy49889108) reported 56 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  Joe Wyer (@joe365ppm) reported 56 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 57 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  Yishai Cohen (@Yishai__Cohen) reported 58 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  thewalkingimmortal (@tyeatfood) reported 59 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.