Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	4 days ago
Noida	Trading platform	5 days ago
Brest	Login	24 days ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philippa Mayall (@Phoenixmemoir) reported 1 minute ago

  @Rayner_Teo @IBKR You’re so polite! They should definitely acknowledge that. At 16 days I’d be ready to rip someone’s head off (but not really. I mean i wouldn’t). They’re lucky to have u as a customer.

• 
  scott limberg (@jerseyknight) reported 1 minute ago

  2 1/2 hour wait so far with customer support from @IBKR. I have better things to do with my time…

• 
  monty (@___monty) reported 1 minute ago

  @IBKR Having issues logging in???

• 
  POS Tr@dΞr JΞ$$ 🇳🇿 (@Jessthattallguy) reported 2 minutes ago

  Anyone else having trouble logging into @IBKR web portal?

• 
  Rise🍉 (@RiseXBT) reported 7 minutes ago

  @IBKR took around 18 hours from sign up to funding and first trade, not bad either

• 
  Thunderhorse Brewery (@MacroForecaster) reported 8 minutes ago

  @_mumbling_me @IBKR 3) social media is bad enough without being forced to see what people post on LinkedIn just because you went to high school with them.

• 
  Gurdas singh (@Gurdas_singh_) reported 9 minutes ago

  @Rayner_Teo @IBKR Such a poor service

• 
  sunwins888🇺🇦 (@sunwins888) reported 14 minutes ago

  Has anyone any advice on setting RT Denali / @SierraChart with @IBKR? I want SC’s data to quote / display / but Exec on @IBKR. Using the symbol mapping with service=IB, support for SC data feed for symbol=#ESU22-CME (SC), trade symbol= #ES-202209-GLOBEX (IBKR) doesn’t work.

• 
  The Duck $MULN 🔑⚜️🏅🥇🏆🌟👑⭐️ Gold Gang (@TheOptionsDuck) reported 16 minutes ago

  @RedHotTrade @IBKR I’m down

• 
  Ekapob (@ekapobkul) reported 18 minutes ago

  @EmmetPeppers @IBKR Do you think we will have a k-shape recovery once it's clear we are in a recession? I think the market likes certainty (both good or bad) and looks forward.

• 
  Tomas Forgac (@TomasForgac) reported 23 minutes ago

  - me to @IBKR: Why can't I convert all balance in one currency to another? - support: you're trying to convert XXX, which you don't have - me: no, you can see from the screenshot that I'm trying to convert only what I have - support: when you try to convert, it assumes 5% buffer

• 
  mumboz (@mumboz) reported 24 minutes ago

  Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.

• 
  Thomas Braziel (@ThomasBraziel) reported 28 minutes ago

  @ChrisDeMuthJr @QTRResearch @IBKR Haha - IB customer service is usually the worst

• 
  Norma Jordan (@normajordan56) reported 30 minutes ago

  @___monty @IBKR Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.

• 
  Rayner Teo (@Rayner_Teo) reported 33 minutes ago

  @IBKR Quick update, @IBKR says the glitch affected a number of users and will update me again when things are fixed... no expected timeline though.

• 
  Vijay Desai (@vvd2101) reported 34 minutes ago

  @EmmetPeppers @IBKR @invest_answers made a good point, that cost to service debt is ~5.2% of GDP (assuming a 4% benchmark rate), which will be impossible when we grow slower than that. We could also use future GDP growth expectations to compute cap on interest rate.

• 
  Rayner Teo (@Rayner_Teo) reported 38 minutes ago

  [32 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 32 days ago via email and phone call. But still no updates. Help?

• 
  Preetesh (@_Preetesh) reported 39 minutes ago

  @IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.

• 
  Peter Tarr (@ProfitsTaken) reported 39 minutes ago

  @HeidiTrades @IBKR You still want to check options and ensure you're real time with 0 delay but that has nothing to do with what you described. You described an execution miss. Common issue for ToS (TD) users.

• 
  Gpap90 (@gpap90) reported 43 minutes ago

  @IBKR Fix TradingView integration please! I will have to move to FTX once they offer stocks although I like ibkr

• 
  Jackartistry (@JackArtistry) reported 44 minutes ago

  @IBKR guys, your margin calculation is off due to alphabet $GOOGL stock split. URGENT and fix before any markets open on Sunday night / Monday US time.

• 
  Slayer Trades (@BadBoyOfEnergy1) reported 45 minutes ago

  So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down

• 
  Lewis_L (@LewisL_1) reported 48 minutes ago

  @ProfitsTaken @HeidiTrades @IBKR Switched to TOS couple of months ago after using Fidelity for years. I see crazy fills (bad) on TOS in comparison to what I used to get

• 
  Gurdas singh (@Gurdas_singh_) reported 50 minutes ago

  @Rayner_Teo @IBKR Such a poor service

• 
  Subbaraju Sagiraju (@SVS_Subbaraju) reported 52 minutes ago

  @Rayner_Teo @IBKR Very unfortunate & pathetic (to hear that @IBKR is so lethargic that critical issues like these are not resolved for months together, esp, for a renowned & ace trader/investor like Rayner) What's wrong with you guys! 😢

• 
  monty (@___monty) reported 53 minutes ago

  @IBKR Is your service having issues? Can't login with connection error.

• 
  Npzm (@bountyShorty) reported 53 minutes ago

  @IBKR Have you deleted my account and taken the money that was on it??? Your portal login says "application cancelled" and your retrieve ID procedure says "no match". Have you just taken my money???????

• 
  S I E (@siemmert) reported 55 minutes ago

  @IBKR I am trying to connect with any type of customer support, prior to transferring my account, but have been unable to do so from the app.

• 
  Tomas Forgac (@TomasForgac) reported 58 minutes ago

  for market order, the error message offers you to place limit order - me: no, the error message doesn't say anything like that as you should see from the screenshot, and when I try to convert 60% of the balance it does the same thing Why are you employing simpletons @IBKR ?

• 
  Tom (@RememberToWater) reported 59 minutes ago

  Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(