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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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William Hubbard
(@wnhubbard) reported
@IBKR - does anyone at IB want to talk with me about how to improve service for RIAs to encourage more assets on the platform? #RIA #Advisory #custodian
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siufungchow
(@siufungchow) reported
@IBKR 續上..l am not a slave !! l want Iiving happy and free !! I want to cook what I want to eat !! Why Home Office and goverment don't soIve the problem? Why delay move me to London or another pIace? This is why I hate UK!! They pIant hatred!!..待續
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Jenny
(@Saed74385966) reported
@IBKR The contract size is 1/10 of the E-mini product, which can more accurately hedge the risk exposure changes of the S&P 500 and Nasdaq 100, and help to better control the risk/reward ratio of the trading strategy.
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mach5 dot eth
(@mach5doteth) reported
3 @IBKR while they offer many different ways of accessing markets and doing interesting trades, their customer support is absolutely horrible and their software stack is extremely dated. I had to dig out punch cards to use it so to speak.
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Umit Taluy
(@Umittaluy) reported
@IBKR Even we are #eligible , we can not trade #commodities , technical department still checking the issue last 5 days , I'm losing time and money, who will pay for this ? @ThomasPeterffy4
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your trading software TWS is the worst
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Fade2Black
(@F4DE2BL4CK) reported
@silberschmelzer @IBKR I mostly hold liquid ETFs and sell options against them. IBKR says you can still do so with them lent out and it doesn’t affect margin. Has there been any issues during times of volatility, like Jan 2018 and Mar 2020?
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Umit Taluy
(@Umittaluy) reported
@IBKR @FinanceMuseum Even we are #eligible , we can not trade #commodities , technical department still checking the issue last 5 days , I'm losing time and money, who will pay for this ? @ThomasPeterffy4
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Justin Sherfield
(@JustinSherfield) reported
@sunny051488 @IBKR Have been unable to place an opening or closing trade all day. No customer service despite multiple efforts. Mainly a trust thing at this point
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Flyr
(@FlyrUsr) reported
Anyone here use @IBKR ? Do they support 24/7 CBOE options like SPX VIX etc ?
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Darren Chen
(@Darrenand7) reported
@IBKR "You are not connected to the brokerage system." Why it is so hard for you to fix it? EVERYDAY SAME ISSUE!
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🍌ChimpanTV🍌 ~ ENVTuber
(@Chimpantv) reported
@Mom1o1 @IBKR You are openly shitting on a company with terrible grammar, also well done you spotted I was a chimp, least some effort was put into my profile picture xD
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Dale Hays
(@DaleOHays) reported
@IBKR Now, if you just learned how to deliver a great 'Customer Experience' - instead of delivering low quality Customer Service on a consistent basis. Just try to contact a CSR and see how long it takes to actually resolve an issue. Also, there is NOBODY to lodge a complaint with.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Lmao how to trust a broker who provides their Clients with the worst trading software TWS?
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Sunshine 🇬🇧🇿🇼
(@2ndKings4) reported
@sabrina_ar_7 @IBKR Yup it was awful. Imagine a 5 point stop turning to a 100pt stop… a full ES would have been 5k!
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Umit Taluy
(@Umittaluy) reported
@IBKR Even we are #eligible , we can not trade #commodities , technical department still checking the issue last 5 days , I'm losing time and money, who will pay for this ? @ThomasPeterffy4 @MilanGalik
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Jaydizzyboy
(@Jay64455769) reported
@IBKR once again your servers go down in the middle of the trading day.I can't log back in.What a disgrace of a company
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Jeremy
(@Jeremy25888564) reported
@IBKR Hey guys, are you down? Can't log into my account.
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Adlin Ling
(@AdlinLing) reported
WTF @IBKR? My charts aren't showing!
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Umit Taluy
(@Umittaluy) reported
@IBKR I am an international customer and i can not make trade on commodities because of your technical problems!!!
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Ron NoFilterGooGoo🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
@Just__10 @IBKR @RobinhoodApp 4/ SPACs. The SEC made a monster error here. They let companies now go public without proving validation around assertions from prospectuses, etc.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR @EurexGroup Better fix TWS. Its the worst trading platform on the market
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your TWS platform is the biggest piece of sh*t. Slow and glitchy
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George Pu
(@TheGeorgePu) reported
Been using it for two years, but let me say it again, @IBKR’s API is SO BAD.
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Ron NoFilterGooGoo🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
@Just__10 @IBKR @RobinhoodApp 2/ equity research. Notice all the frauds this year with big target priced from banks? $NKLA $RIDE are two examples, pumped by JP Morgan just before their demise. Institutional equity research is bogus. They market companies to help their ibanking biz.
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Dennis Patterson
(@DmpPatterson) reported
@IBKR IB Can i trust you? The platform went down two weeks ago and you still have not adjusted my trade. What gives?
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Michael L. Archibald
(@radesh_sookoo) reported
@Middleclassmil @IBKR Why don’t you contact @10ectools for help
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Ivan 🇧🇬🍺🏆🛸
(@IvanVanDamn) reported
@IBKR Your KYC service is more than horrible 🤮
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Dude better fix TWS… nobody cares about some analytics
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Umit Taluy
(@Umittaluy) reported
@IBKR @CNBC Still can't trade commodities because of tech problems last 2 weeks???