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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Hur932x
(@hur932x) reported
@IBKR this is almost a fraudulent advertising spiel, and you should be reported to theSEC only at the very bottom do you come to the RISKS which is that you loan is unprotected given the super low intersest rates available this has to be really really bad advice
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转口贸易Allen
(@Allen07924184) reported
@IBKR Quartz stone, wood flooring, cabinets and other products can be re exported through Malaysia (factory) to avoid the high anti-dumping duty of the United States on China, and there is no problem in operating the products in large quantities. Tel: + 86 13418470281 Allen (face book)
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AJ the Husky 🇺🇸
(@AJ_Philly) reported
@IBKR The one broker I don’t trust is you. Worst imaginable customer service.
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Philip Lane
(@PhilipL03182735) reported
@IBKR Worst Broker Ever! They placed a hold on an incoming wire transfer so I couldn't trade, and couldn't get them to wire it back either. Whole thing took about a week, and hours on the phone. Finally got the money sent back to Fidelity, where it was available immediately.
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Usr Flyr
(@FlyrUsr) reported
what a scam.... i do NOTHING different on my phone or ipad now that i did ten years ago. @IBKR app is pretty much unchanged in ten years... email and basic safari/twitter. and yet a 2-3 old iphone slows TF down as we approach new product releases? gfto here.....
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Ziwei
(@Z54156997) reported
@averygrrl @IBKR They built their the desktop app in the 90s with terrible UI; mobile app is new
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Hedg.me
(@HedgMe) reported
@HayekAndKeynes @IBKR Their platform is seriously flawed. I have already reported two serious issues that they only partially fixed and claimed I was the only one to notice. Daily p&l always wildly off. Using mosaic. Never answer their phone or tickets. Still playing “ due to extreme volatility, ….”
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NEO_Trading
(@NEO_PEV_Trading) reported
@IBKR You should thought about decreasing the margin requirements for trading CME futures in IBKR. I am a IBKR customer for stocks, but for futures I use other Broker since the margins are much lower @IBKR
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Rich LoPresti
(@RichLoPresti) reported
from
Milford, Connecticut
@PaxosGlobal @IBKR When are you going to help @fidelity get on board?
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xifeng
(@xifeng1842) reported
@IBKR Your client software sucks. TWS UI is completely outdated. Your data feed is bad.
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Value Shark
(@value_shark) reported
@HayekAndKeynes @IBKR Wanted to use IBKR so bad but their data is trash and parts of the platform are convoluted.
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Bucephalus
(@Bucephalus326BC) reported
@HayekAndKeynes @IBKR Terrible platform. Tough to get your money out too
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Tariq Dennison
(@QuantOfAsia) reported
@NateGeraci Still waiting for the ability to transfer crypto into and out of an @IBKR account, which would help with an ongoing pain point with international bank transfers.
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The Long View 🌑
(@HayekAndKeynes) reported
@JiazhenChen @IBKR I know. Just want them to fix it. It should embarrassing. Shouldn’t need to export to Bloomberg PORT or something else to get risk data.
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R o c k h o u n d
(@SigmaDeviatWolf) reported
@HayekAndKeynes @IBKR I've always known how bad their GUI is (I honestly think he likes to keep it that way, to screw with people), but didn't know their Calcs were wrong. That's big with me. Your tweet is actually really helpful, because I was actually thinking of IBKR as a fall-back altern
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The Long View 🌑
(@HayekAndKeynes) reported
@FettuccineNQ @IBKR Mobile app is very solid. I like it a lot. They just need a real risk system. Would rather see nothing than bad/misleading data.
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karti
(@_Newworld2020_) reported
@rhsiv88 @IBKR Don't see it either, did you find a fix?
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loudbook
(@DavidKsaa) reported
@IBKR very bad customer service initiated a transfer from them to my bank account and still not credited if you call them and you explain the issue they keep you on the line and then disconnect the line
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Anthony Hodges Midnight Rider awake since 1982
(@winclean101) reported
@IBKR I for 1 want to see the markets come down 25% the ture mesure of whats going on STOP holding it up
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Stimulus & Printer 500
(@shaxmatist) reported
@HayekAndKeynes @IBKR I am happy with the GUI as it is. Dont give a hoot about the risk calcs. First thing they need to spend money on is system redundancy so it doesnt crash on high-volume mornings, and second - customer support so you dont wait 40 minutes on the phone.
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J.S. Mcnerney
(@scottisathome) reported
@crimebuster9 @IBKR You get that traders thrive in unstable? That's where the money is, but if you get greedy like options you can get just a rekt'd.
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Agency Asia Magazine
(@agencyasia) reported
@PaxosGlobal @IBKR What is required for an existing @IBKR customer to trade crypto on Paxos. Is is on Paxos UI, or IBKR platform, eg, additional KYC? Please provide info for both questions here. Many thanks
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DoctorFaustus
(@NucleotideSoup) reported
Excuse me. How are you allowed to write customer margin loans as an asset? That is a liability. You don't have that money. That money is loaned out. That money is extremely not yours dude and it is absolutely a liability. What the actual hell @IBKR
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Agency Asia Magazine
(@agencyasia) reported
@PaxosGlobal @IBKR If a customer of Interactive Brokers buys BTC/ETH via this new association and crypto is "custodied" by Paxos, can the client perform a withdrawal of the Bitcoin - direct via the Paxos exchange to their wallet - or is it like PayPal where it cannot be transferred? Link pls
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
It looks like $IBKR has fixed their Tear Sheet issue, no ETFs/funds were showing up and the Fund Replicator wasn't functioning. Thanks for fixing it @IBKR
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AJKgb
(@FreeCashFridays) reported
@IBKR what in the actual F is going on at your company this last yr, today all platforms are down!!!!!!! this is costing me countless dollars! #IBKROutage
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage imaginable
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Spurious 𓂀
(@Spurious33) reported
@IBKR When it doesn't crash
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Tony Caruso
(@Twanthony) reported
@IBKR how come your prices dont always load in the desktop web based application? Anyone else have issues with this?
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808
(@prpl8) reported
@HayekAndKeynes @IBKR I should dig up the screen caps of their VaR model showing my worst VaR break would actually make money