Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Interactive Brokers by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Interactive Brokers Outage Chart 12/04/2022 10:30

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Login 51.61% Login
  • Trading platform 22.58% Trading platform
  • Website 19.35% Website
  • Withdrawals 3.23% Withdrawals
  • Deposits 3.23% Deposits

Live Outage Map

The most recent outage reports and issues originated from:

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SpainGetafe Trading platform
FranceLe Havre Website
SpainMonzón Website
BrazilSão Paulo Login
ColombiaBogotá Withdrawals
AustraliaSydney Deposits

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • dvntekeith Davonte Rasool Keith (@dvntekeith) reported

    @IBKR why am I unable to log into my account? Fix this, now.

  • shawngoh17 shawn goh (@shawngoh17) reported

    @IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?

  • jesusmnltrader Jtrader (@jesusmnltrader) reported

    @IBKR More than 1 month to open my account and still no response, very bad service.

  • lolekinbobek bobek🙏🇺🇦 (@lolekinbobek) reported

    @SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦

  • NikoKVCS NikoKVCS (@NikoKVCS) reported

    @IBKR IBKR is the worst broker i ever used :D

  • warro2k 1²34 (@warro2k) reported

    @IBKR impossible reach customer service what kinda bulshit is it?

  • warro2k 1²34 (@warro2k) reported

    -impossible reach customer service -Most of acc. doesnt approve even an month -U cant withdraw your money -Worst seen platform ever @IBKR

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR 1/2 - You have failed to call me back for over 48 hours, going on 72 hours b/c my phone was stolen and I'm locked out. This is unacceptable that you won't allow me in with all the documents I've emailed to you and that your 2-factor ID system is this terrible its failed twice.

  • gordafariiiiid گردآفرید (@gordafariiiiid) reported

    @IBKR Iranian people , Iranian Balochs need help . Please help ... #MahsaAmini #Not_to_kill_the_Balochs #IranRevolution2022

  • oudeis11 oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial) (@oudeis11) reported

    Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?

  • EmmetPeppers Emmet Peppers (@EmmetPeppers) reported

    @RobbyXie @waitbutwhy @IBKR Thanks, i need to ask for guidance on doing new stuff too…i thought Bloomberg was harder to pick up but had better service when you needed it (but also costs a ton to use Bloomberg vs. IBKR makes very little off each customer vs. other brokers)

  • RobbyXie RobX (@RobbyXie) reported

    @EmmetPeppers @waitbutwhy @IBKR IBKR interface is so bad though! Can you look past it?

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR Please get back to me!!!! my phone was stolen in Mexico and I need to halt the 2 factor verification. I keep trying to message you and get an error.

  • WilliamBirdeau William Bird (@WilliamBirdeau) reported

    @EmmetPeppers @waitbutwhy @IBKR What? IBKR is the worst…

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR I need immediate help. Your site is saying an error occurred and I need someone to contact me IMMEDIATELY. My iPhone was stolen from the beach in Mexico and I need the iPhone verification removed from my account so I can trade from my laptop.

  • UrkelDaMan Steve Urkel (@UrkelDaMan) reported

    @EmmetPeppers @waitbutwhy @IBKR But when you do end up needing it, IBKR service is an absolute nightmare probably the worst out of any of the big brokerages. I’ve stayed with them though bc their platform is far superior to others

  • Rode6521 Rode Stefan 🐢🔴 (@Rode6521) reported

    @IBKR These ads are really starting to get bad.

  • jakubjochec Jakub Jochec (@jakubjochec) reported

    @IBKR your support is just fantastic ... you cannot even solve basic software issue ... your "technical support" keeps repeating same "solution" no matter how many times it fails.

  • pwagnerv Paul Wagner (@pwagnerv) reported

    @IBKR Not super happy with your customer service. Having problems still with your app (program) after multiple chats with u.

  • liuzhe821 Zhe Liu (@liuzhe821) reported

    @IBKR When will you fix the $ trading issue?

  • bazzilic Vasily Sidorov (@bazzilic) reported

    If you buy/sell $USDT or $USDC, don’t trade directly SGD <-> USDT/C, you’ll get a bad exchange rate. Get a multicurrency acct w\@DBSbank and register an acct with a broker (I use @IBKR and @SaxoSingapore)… 3/8

  • shaneforbes Shane Forbes -- 🧑‍⚕️👨‍⚕️cannot 🧐 (@shaneforbes) reported

    @IBKR the timeout on your website for the login security code is ridiculously short. more often than not, i do not receive the code in time. many websites give 10 minutes. that's fair considering all the things that could go wrong. looks to me you'll give out far less. 🤡show.

  • t80sr Adam Sindelar (@t80sr) reported

    @IBKR How can a customer get any support from you, if all the ways of contacting you are broken?

  • t80sr Adam Sindelar (@t80sr) reported

    @IBKR Hey, I just got an "unexpected error" trying to "Report a problem" about the email form not working, when I was trying to email you that your ticket system returns errors when I try to make a ticket about the trading platform being down. WTF? Do any engineers work there?

  • PirateWealth Damien (@PirateWealth) reported

    @IBKR Ok is there cash out problems with this platform ? Want to go in but some comments are scary

  • ashwaq_08 Ashwaq (@ashwaq_08) reported

    @0xSmartCrypto @IBKR Same problem, hard to find a way to contact them !!

  • 0xSmartCrypto Smart Crypto 🌐 /₲/ (@0xSmartCrypto) reported

    @IBKR What is your support email please? I’m trying to get a new account set up.

  • liuzhe821 Zhe Liu (@liuzhe821) reported

    @IBKR Yet you still haven't fixed the US$ trading issue after weeks. You're losing customers to other brokers.

  • Mergoalhlc Samson (@Mergoalhlc) reported

    @IBKR You dont give up the tender is my worst you said my eyes deep with gentleness