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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (40%)
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Trading platform (30%)
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Website (20%)
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Withdrawals (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Login | |
 Greater Noida |
Login | |
 Cypress |
Website | |
 Justiniano Posse |
Login | |
 Hamilton |
Trading platform | |
 Kidderminster |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Omer Gazit
(@GazitOmer) reported
@IBKR Horrible! Still down! Who designed your architecture??? Just amateur
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Will Brown
(@airbornefrog) reported
@IBKR my account is still down
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Hedg.me
(@HedgMe) reported
@IBKR I still cannot login. This is nuts! Where is the update. your phone system says the party I am trying to reach is not available. @IBKR Respond. Say something!
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Eikichi Onizuka
(@AGEMO_1) reported
@vikramaityad @vsankholkar1 @IBKR How do you relax when you're literally losing thousands of dollars BC you can't exit a trade?? Put yourself in someone else's shoes who has a large enough account to give a ****
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Battousai
(@battousai1130) reported
@IBKR Still mad at you. I am just gonna experiment on ways to disable 2 step authentication and stay logged in. In fact, you ran into this issue earlier, but you resolved it quickly. This time it blew up on all our faces. Thanks.
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neil
(@neilfe99) reported
@IBKR - your own people are admitting the issues are not fixed and there is no ETA. Why lie in public, I hope this loses you a ton of clients, you were very innovative in the beginning, but even your lite offering doesnt compare to your competitors
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duhulow
(@duhulow1) reported
@_theSuLtan @IBKR @Derayah is it working still for u right now becos mine is working but i cant order damn it
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Marc
(@MarcHudzon) reported
@IBKR Still can’t login, you hopeless bastards... It’s been roughly 10 hours now! #interactivebrokers 💩
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Trishul Shetty
(@trishulshetty2) reported
@IBKR What is this bullshit. You let me login but trading is not allowed ?
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Cristiano Lopes
(@cralmeidalopes) reported
@IBKR I only hope this wasn't a structural problem, since we've had more connectivity problems lately. Something very important on a broker used for day/swing trading is reliability, and we can't afford hours of downtime in trades that must be adjusted almost daily.
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Pavlos D
(@d_pavlos) reported
@IBKR Still is NOT working and apart of this I was waiting 1 hour on the phone to be connected with the trade desk to close some positions but NEVER connected to the agent. Also early the morning your automated answering machine was saying : Support in English unavailable !!!!!!!
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Yrch_the_trader
(@Yrch_the_trader) reported
Still cannot login despite they're saying it is working for most clients...well someone is lying. It can be costly after seeing so many people disappointed and other brokers actively tweeting to seduce new clients :) Good Luck IBKR #interactivebrokers @IBKR #IBKR
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عبدالعزيز بن احمد
(@aldabdulazizald) reported
@IBKR What is going on !! What will happened to out money!! I can’t login..
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Alexander Downey
(@thebankfund) reported
@IBKR Still unable to log in. IBKR Representatives are saying they are still working on a fix. Issue was ONE server went down which took out their system. The programmers are still trying to restore access.
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jibran
(@_Jibrann) reported
@IBKR Fix up holy fuckkkkkkkkkkkkk the days almost over
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Tibo
(@ThibaultLL) reported
Today, @IBKR went down during a couple of hours! I feel sorry for the traders who lost millions because of that ... Not all industries are equal when systems are down
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Dtayl416
(@Dtayl6) reported
@IBKR Unacceptable downtime today; terrible customer experience. Please take the steps to minimize or better yet, eliminate impact with failover technology.
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Steven Spotts
(@sp0tts21) reported
@IBKR I'm still down. Can't believe you don't have a backup server to run off, or two.
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KM1FC
(@KM1FC) reported
@Fabrice25400023 @KartS115 @IBKR Can’t call by phone it all leads to T2 errors. The mismanagement is beyond horrible. Lesson learned and I’ll be moving my assets. I refuse to trust a company that can’t get basic communication right.
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Alexander Oest
(@scapaflow1887) reported
@IBKR nothing is recovered! cant login since 7 hours - what a shame!
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Fabrice
(@Fabrice25400023) reported
@KM1FC @KartS115 @IBKR +1 lol, must call support by phone... WTF... !
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ROUX
(@hutc81) reported
@IBKR Still can not login.
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S B B
(@SSFEY) reported
@IBKR Not true, not working here
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The Frige
(@MarcoSPQR1) reported
@IBKR your service still not working for me. You fkn kidding
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Microman
(@Microma86224755) reported
@IBKR I just hope the outage wasnt a hack.
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S B B
(@SSFEY) reported
@IBKR @Benzinga Was 3 days ago... bad luck
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KM1FC
(@KM1FC) reported
@IBKR You have not mostly recovered anything. Best thing to do is come clean with the issue and the actual status. What does “mostly recovered” even mean ??? @IBKR
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Van Jordan
(@trader_jsh) reported
@IBKR Being incompetent is bad but being a liar is unacceptable. nothing is recovered here
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Camilo Wilson
(@camilow) reported
@IBKR Talked to support. Tried to give me a Hong Kong login, didn't work - bad id and pw. I can log in to the portal, and get my security code, but can't trade. Attempting to login to trade from the portal just hangs. Looks like compensation through the complaints process is way to go
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The Greg Man
(@greggfr) reported
@MarcHudzon @IBKR Horrible service and horrible customer serivice