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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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speedracer
(@speedracer14725) reported
@IBKR Trade em all ur still going to be piss poor broke when power is out or grid is down and no im not trading bit crap for a P&J
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Tee Sean
(@sean_tha_savage) reported
@JeffreyCxxx1 @IBKR Reach out to litetoolz via IG he'll fix it immediately
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PolTimmer @IBKR *zero* shares of $XLRE printed at the price I was filled at, so it's going to be an issue. Orders with a "limit" or "price cap" option should be "limiting" or "capping" your downside, not upside. Marketable orders should be filled at market (with chosen DOWNSIDE LIMITS.) IMHO.
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Josh
(@jkm1317) reported
@IBKR why does your website suck so bad? How do new users get help with account management? Trading is fine, but everything else is horrific.
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Franco
(@frk0196) reported
@IBKR Should get top 1 worst broker to open a ******* account, 10 days to open an account - and counting. Jesus christ.
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AmberEFT
(@AmberEFT) reported
@IBKR Worst service in the Industry!!! Tech support phone tree NEVER gets you to the right place! Software deletes windows from your setup daily and you have to re-add. General support hold is 30min + usually. WAKEUP IB! You know how bad your support is and dont care.
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JMasche
(@JXDeng04) reported
@IBKR can't login the iOS app
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@battousai1130 @IBKR No other broker has API access, low margins, free wire transfers, or access to all the products I trade, I'm using them for a reason, but this is too much with all the errors/disconnects They used to honor my deposits instantly, dunno what happened, but I use Vanguard/TD mostly
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR I wait 20 mins on the line to get nobody on the line ?? WTF!!
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AmberEFT
(@AmberEFT) reported
@IBKR yep your hold times STILL SUCK! 22min so far for general support.. wow what a joke of a broker...
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zkashmoney🛡
(@gogetitman28) reported
@IBKR your software is glitching a lot lately. 1. most charts(especially options) are not loading at all just shows big red X on the top left of chart 2. price feeds are off/lagging other exchanges 3. PnL not showing correctly 4. orders/trades section is completely blank pls fix
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Whitebreadfox
(@whitebreadfox) reported
@IBKR When can we expect an actual working software? TWS is slow and freezes all the time. It’s a joke. Flipping through tickers is impossible. That crap should have been killed 10 years ago.
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Amber Michelle
(@AmberChaiT) reported
@IBKR Where we drop or disconnect you call but Always Blame Your service. We NEVER report it to our tech people that we might have an issue. If you want to file a report go to Twitter as we never listen. Our tech support is the worst in the biz. Trade Anywhere Else! #weSuck
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Elliot-Wave Rider
(@GabrielLoyola20) reported
@IBKR weird but i just noticed my avg price on a stock changed like by 5 dollars WTF who do I call even my trades history shows at what price i entered the trade 😡
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RobertNorton
(@robertnorton_) reported
@IBKR Interactive brokers. As opposed to what, automated brokers? It makes me think of, "Internet Service Providings"
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Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands
(@chunnil64941434) reported
@IBKR Are you worst broker in town? SAY_________________Yes
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Vlad Haidan
(@VladHaidan) reported
@danushman @TrendSpider @IBKR Need free Trend Spider, help me out here!
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR what’s wrong with the system ? I cannot send enquiry and I cannot access my account !! Help now.
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Lars Kr. Lundin "Immigrant seit 2003"
(@lklundin) reported
Dear @IBKR, do you have anyone at work in your customer service department? On Dec. 14 I asked a simple question about an internal position transfer (of some $TSLA shares) and still have not gotten an answer. Maybe answer this year? The message has reference number: T252581
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sam lester 🇦🇺🇬🇧
(@Samlester609) reported
@averygrrl @IBKR That’s so annoying. I’m with IG and I can trade instantly with a deposit. Stupid that you can’t, I’d start looking for another company personally. We are in the 21st century it should take days or weeks to wait for money to be ready
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Ron MadisonGooGoo🚀🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
FYI $TSLA: @RobinhoodApp upped $TSLA maintenance to 30% from 25% in the USA. The game is wrigged don’t forget. Market makers doubling as hedge funds got crushed this week. Robinhood and @IBKR are their friends and your enemies even as their customers. Free isn’t free.
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DanitaVox
(@Dan43870799) reported
@IBKR not very happy with your help desk to be honest. Lots of time on phone as well and not capable to resolve a problem on my account in term of beneficiary, sent you an email and I didnt receive answer at all. NO contact email to write to you and receive solution
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Mandy Z
(@z87347610) reported
@IBKR Why my app is down again. So disappointed.
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concealedchaos
(@concealedchaos0) reported
@RonMadison11 @RobinhoodApp @IBKR The maintenance on Robinhood really complicated the last time I went from shares to calls but to be fair it's my own fault for using so much margin by that point
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PoliJunkie20 @IBKR Already there. Vanguard for IRA, TD for Roth IRA, but will likely move it as they don't support automatic contributions, which is the key to maximizing returns, IMHO. Raise RAM quota in ToS, and you'll be good. Can use Medved Trader and a 3rd party for lagless data w/ ♾ levels.
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matt moniak
(@mcm5198) reported
@IBKR I can't take your stupid order flow commercial any longer. Hey people, get a clue! anyone ever hear of a f@*king limit order? get a clue...these guys aren't some Robin Hood here to save the day. THEY BEND YOU OVER LIKE ALL THE REST..
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Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands
(@chunnil64941434) reported
@IBKR Worst Brokers, ask anyone!
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TINA
(@DoNotLose) reported
.@IBKR made it too difficult for me to buy stock with cleared funds in my account saying errors like prior day's close balance was in excess of the balance of post purchase--- even thought the funds have cleared, so that's fine, i can withdraw those funds and buy somewhere else..
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Mandy Z
(@z87347610) reported
@IBKR Why my app is down again. So disappointed.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Scared to use "take profit". Lots to love w/ IBKR, but the rest is AWFWUL. I've lost LOADS of $$ from connectivity/data failures, misleading design, lag/errors, faulty UI/UX, mis-quoting the NBBO, server outages, ACH unpredictability. So many bust-worthy orders. Fck U @IBKR