Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	8 days ago
Williamsburg	Login	22 days ago
Noida	Trading platform	23 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher C (@chartonaut) reported 20 seconds ago

  I follow best practices by using complex and random passwords generated by my password manager. Meanwhile, @IBKR just force-updated my TWS on Linux, and now I can't copy/paste my password to login anymore. These guys have been vibe coding before AI was even a thing.

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 41 seconds ago

  @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

• 
  Raj Khan (@RajKhan92446621) reported 6 minutes ago

  @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

• 
  Mr. Dustan (@mr_dustan) reported 9 minutes ago

  @IBKR The url on your profile is broken!

• 
  John Morina-If you build it they will come (@JohnMorina2) reported 10 minutes ago

  @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

• 
  Chipaway (@WaRidgway1) reported 12 minutes ago

  @TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so can’t complain

• 
  Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported 13 minutes ago

  @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

• 
  Charles Schwab Corp (@CharlesSchwab) reported 15 minutes ago

  @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

• 
  Jason Appel (@JasonAppel10) reported 15 minutes ago

  @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

• 
  JKL (@ljzmdg) reported 17 minutes ago

  @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

• 
  joe (@Yogithebearish) reported 17 minutes ago

  @IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.

• 
  皇白焰电星玉龙帝 (@baiyandianxing) reported 23 minutes ago

  @IBKR fintech is stupid get rich quick ideology, gambling, extraction of money from virtual representation of assets, raising the cost of everything in a perpetual Ponzi scheme always wasting talent and resources, with no productivity

• 
  super (@super509219312) reported 23 minutes ago

  @Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.

• 
  Jinuuku (@Jinuuku121844) reported 24 minutes ago

  @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

• 
  Debra Robinson (@DebraG_Robins) reported 24 minutes ago

  Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

• 
  joe (@Yogithebearish) reported 27 minutes ago

  @IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.

• 
  Adam Voulstaker (@AdamVoulstaker) reported 41 minutes ago

  @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

• 
  Joseph W (@JosephW31117119) reported 42 minutes ago

  @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

• 
  Billhelm (@Whoandwhere47) reported 43 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Stan (@xbc9stazj) reported 43 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  DC (@HalifaxDC) reported 49 minutes ago

  @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

• 
  CT🪐 (@gercekci_V) reported 49 minutes ago

  @joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try

• 
  Sourav Kolay (@ksrv_k) reported 49 minutes ago

  @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

• 
  Alex 👹 (@Alex_Steger_) reported 52 minutes ago

  If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution

• 
  Bill Nickelson (@jellydonutcap) reported 54 minutes ago

  @IBKR deposit rules literally the worst in the game

• 
  Dr.Ötker 99%FI 💸 (@dr_otker) reported 56 minutes ago

  Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

• 
  Cluseau Investments (@blondesnmoney) reported 57 minutes ago

  Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 57 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  JT Gert (@the1Gert) reported 59 minutes ago

  @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Weeble Rothschild (@noruserious) reported 60 minutes ago

  @IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage