Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	8 days ago
Amiens	Website	10 days ago
Toronto	Trading platform	17 days ago
Phoenix	Login	25 days ago
Nelson	Website	1 month ago
Hyderabad	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  niu.niu (@Double_Niu) reported 19 seconds ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  Brandon (@D3GSolutions) reported 4 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  Rod Farva (@large_farva34) reported 6 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  fundamentally its a bargain (@its_fundamental) reported 7 minutes ago

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  ₿a ElenHODL (@BaElenhodl) reported 9 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Atman (@Hermes10wisdom) reported 10 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Wanda Case (@WandaCase9l) reported 11 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  RoninTraders (@RoninInvestors) reported 11 minutes ago

  @Therichardralph @IBKR Hey, was thinking of opening an IBKR account for S&S ISA, do they support 24/5 trading like trading212? Searched online but getting mixed answers

• 
  Jesus (@CCrypto1001) reported 15 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  habibi (@habibi_zzyy) reported 16 minutes ago

  @ekapob @IBKR yes。down

• 
  morphie (@morphieCNFT) reported 21 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 22 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  Ekapob⚔️ (@ekapob) reported 22 minutes ago

  @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

• 
  Panther-Analytics (@PantherAnalytic) reported 22 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  Ross (@F1ashmanR) reported 23 minutes ago

  @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

• 
  Shraey (@iamshraey_) reported 25 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Atman (@Hermes10wisdom) reported 27 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  Long & Right (@Ramblin_Rebel13) reported 30 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  PhenixInvesting (@PhenixInvesting) reported 30 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  The Titan Traders (@TT_stocks_) reported 31 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Axl Rufi (@AxlRufi) reported 38 minutes ago

  @IBKR @Paysafe your ******* machine not working

• 
  Brandon (@D3GSolutions) reported 47 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  . (@outrasparada) reported 48 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  David Silva Smith (@DavidSilvaSmith) reported 48 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Ashrith Govind (@ashrithgovind) reported 50 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 52 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  HappyHKL (@HappyHkL1) reported 52 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  Hits London (@HitsLondon) reported 54 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  Cate (@joewechyy) reported 56 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 59 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.