Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 12/09/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (46%)

    Website (46%)

  2. Login (33%)

    Login (33%)

  3. Trading platform (17%)

    Trading platform (17%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BOBBMASTER1 BOBBMASTER (@BOBBMASTER1) reported

    @IBKR Garbage service

  • ArthurS30173927 Arthur Shelby (@ArthurS30173927) reported

    @IBKR You guys want to have any live support? Non contactable for weeks. Sort this **** out!

  • Anhbioi Bi Nguyen (@Anhbioi) reported

    @IBKR Cannot trade or see live options data on my account since this morning. Cannot reach live agent on chat or phone. Help?

  • hardtobeethical Anil Kumar (@hardtobeethical) reported

    @JonahLupton @IBKR IBKR has the worst customer service

  • OM59c OM (@OM59c) reported

    @CNBCClosingBell @IBKR The rules are going to change and running a stock price down is not the market deciding the value. Just like Piggy Wiggly getting pushed down causing it to go belly up. A company miss quoting data shouldn't be allowed to keep trading.

  • eoinmullally Eoin (@eoinmullally) reported

    @IBKR Can you please respond to ticket # T477616 waiting over a month for a response and have been trying to get in contact for 3 months. No customer Service

  • ArmanAliAli786 Arman Ali (@ArmanAliAli786) reported

    @onlyequities @IBKR Their call centre is very worst, I have also experienced once. Send email to them

  • PanikarVineet Vineet Panikar (@PanikarVineet) reported

    @IBKR what's up with login today? Can't get SMS or call going to get logon ID

  • investorswain Jonathan (@investorswain) reported

    @MitchAJD @Trading212 Apparently... it’s down to @IBKR. But to be honest, I’m over it now. I’ve tried to make contact with all sorts including SEC and FCA- no response. Shambolic incompetence. Once the stock market becomes better regulated this **** shouldn’t happen as much.

  • jjed88 JJED88 (@jjed88) reported

    @CNBCClosingBell @IBKR He who sell what isn't his's Buy it back or goes to prison's That what us retail home gamers live by. Who ******** let's the Robinhoods, citadels and other hf's stop order flow at their desire? Fu sec.

  • JonahLupton Jonah Lupton (@JonahLupton) reported

    @TXprotrader @IBKR Then they need to hire more people. It’s not fair to existing customers to have problems and not be able to get answers.

  • DeeprajDas Deepraj Das (@DeeprajDas) reported

    @lynxbeleggen and @IBKR @TychoSchaaf and Milan Galik, you are irresponsible by disabling trading accounts when you have not been doing your homework in time. Customer support unable to act. Supervisors not accessible. Unacceptable. Losses by bad service. #badservice #brokers

  • armin_brack Armin Brack (@armin_brack) reported

    @IBKR No thanks for your (missing) service. Shame on you!

  • GuyPoxon Guy Poxon (@GuyPoxon) reported

    @IBKR Hi - my partner and I are trying to get in touch with you through your phone helpline as one of us has been locked out of webtrader. We've been waiting on the phone for 1 hour 30 minutes with no answer! Can you help please?

  • UAE @UAE (@UAE) reported

    @IBKR Old news.. maybe you just wake up ! We need customer service so we can trade, we don't want to see this ugly face !!

  • OutLand52060308 Out Lander (@OutLand52060308) reported

    @IBKR May you honor the users that pays your company and fix or even just replay them?

  • PaulPetershagen Paul Petershagen (@PaulPetershagen) reported

    @IBKR The historical data farm is broken since 2 hours, the IB Current System Status doesn't flag anything res. Can you please give us an update on this?

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR @IBKR is it normal to wait 14 days or more to get an answer to a ticket? Sent one on 2021/02/01 because one of my stocks got a restriction and I am not able to sell this one any more because of wrong affiliate issues. No answer yet. Stock is going down. Loosing money.

  • maui1230 stocks (@maui1230) reported

    @IBKR has the WORST customer service I’ve ever seen. Haven’t been able to get ahold of a representative for over a week calling every single day

  • Alexray828 Alex Ray (@Alexray828) reported

    @JonahLupton @IBKR Phone service don't exist. I only could reach them through text messages, it takes at least 3 days to get a response!

  • TraderQ7 TQ7 (@TraderQ7) reported

    @IBKR hello, I am having issues with withdrawing my funds - can you help ?

  • JonahLupton Jonah Lupton (@JonahLupton) reported

    @IBKR your customer service blows, I’ve spent the past three hours trying to speak with someone about a wire transfer and I can’t get anyone on the damn phone, this is inexcusable, get this **** figured out.

  • _GalacticChild Grogu (@_GalacticChild) reported

    @JonahLupton @JamesColligan11 @IBKR what do you think about the $OZON dip ? 6-7% down today seems nice dip to buy

  • hokitihok thorthor (@hokitihok) reported

    @IBKR Is there a phone number to call from Spain to ask some questions about Trader Workstation? I have tried with some numbers that appear on the website but i always find errors un the phonecall(no ringtone...). Thanks for your attention

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR is it normal to wait 14 days or more to get an answer to a ticket? Sent one on 2021/02/01 because one of my stocks got a restriction and I am not able to sell this one any more because of wrong affiliate issues. No answer yet. Stock is going down. Loosing money.

  • Kioko_GM Kioko Jnr 🇰🇪 (@Kioko_GM) reported

    @IBKR am having trouble funding my account kindly assist.

  • jerstac JFS (@jerstac) reported

    Try to switch to Interactive brokers @IBKR is the worst decision, I made a deposit, but I cannot operate financial markets because they have been verifying my address for 20 days 😡

  • munishhere Munish (@munishhere) reported

    @IBKR I am unable to reach out to Singapore customer care. Have tried several time and I go on hold for 30-40 min. Appreciate if there is a way to get call back.

  • BK5571 BK557 (@BK5571) reported

    @IBKR @USCPSC @WhichUK User ID: U5433535 PLS HELP !

  • stockthoughts81 Uncovering Value (@stockthoughts81) reported

    The customer service at @IBKR is unbelievably bad