Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	20 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adaxelo (@RoiSinge) reported 5 seconds ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  Sparky Slims (@brothachucka) reported 22 seconds ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 2 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  KY (@fixurcough) reported 3 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  James Sun (@LSKMSun) reported 3 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Joe Wyer (@joe365ppm) reported 6 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Olivier (@flukigero) reported 7 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  Joe Wyer (@joe365ppm) reported 10 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 11 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 14 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  Peter Penny (@PeterCarli28957) reported 17 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  ann👾 (@21timestwo) reported 18 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  William W. Nicholas (@Alohayall_) reported 19 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Otunba ₿ (@OgbeiEdward) reported 19 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  G 💙🧡 (@iamgstv) reported 22 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  baani 🦕 (@baanibaani4) reported 22 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Jeff (@jmclarty) reported 23 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  joe (@Yogithebearish) reported 23 minutes ago

  @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

• 
  Atul Sinha (@5131b69341dc4dc) reported 26 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  Ramy Gerges (@ramyggerges) reported 32 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  MillenniumKnight Inc (@MKINC) reported 33 minutes ago

  @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

• 
  Jim Baranello (@BaranelloJim) reported 35 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 43 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  RobertoenMexico (@Olde_Pharte) reported 43 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  PonziMaxi (@ChaserBid) reported 44 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 44 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  0xGoku.eth (@0xGoku_eth) reported 44 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  William W. Nicholas (@Alohayall_) reported 47 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  Dun (@mikegor52933) reported 52 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  miracle-dan (@yunyuntian) reported 52 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.