Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 01/16/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (45%)

    Website (45%)

  2. Login (36%)

    Login (36%)

  3. Trading platform (14%)

    Trading platform (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PhilippinesOlongapo Trading platform
ChileSantiago Website
IndonesiaJakarta Login
United StatesNaples Login
SpainErandio Trading platform
United StatesChicago Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @thebighulk2 @IBKR This doesn’t happen in other brokerages. I’ve used several and never have experienced the problems that I have with IBKR

  • omgmajood Majed 🚀 🔥📈 (@omgmajood) reported

    @IBKR Hi. I've invited several people to join IBKR through my referral and was promised $200 when their accounts are open and for them to get a free $ibkr stock. I haven't received the $200 and they as well haven't gotten the stock. Can you please help? Thanks!

  • BobChapin22 Robert Chapin (@BobChapin22) reported

    @IBKR When you guys are having issues like you are having this morning, would you please update your system status page!!!!!! It is ridiculous that you don't do that. Losing patience with your server, long time customer.

  • Moha_bin_A Mohammad (@Moha_bin_A) reported

    @IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?

  • antyang11 Anthony Sydney (@antyang11) reported

    @IBKR wtf cant even buy spy or tqqq to hedge anything! ur option chains arent available

  • tradrbo1_ trdrbo1 (@tradrbo1_) reported

    @IBKR how about fixing your damn charts for a start?!

  • Kenaschmidt Ken (@Kenaschmidt) reported

    @IBKR Can't load charts on half my symbols in TWS pro - "attempting to retrieve data" never goes away. Restart doesn't help. What are you guys doing over there??

  • _Trend_Watcher End of Trend Watcher (@_Trend_Watcher) reported

    @IBKR TWS charts are down, why don't you update system status and fix it?

  • vandenberg_erik Erik Vandenberg (@vandenberg_erik) reported

    @IBKR I am a long term client and upset that i cannot reach your customer service. I have written three tickets since Feb 16, waited many hours on the phone and the chatbox. What can I do to reach you??

  • hemalitanna Hemali Tanna (@hemalitanna) reported

    @IBKR Hi, I just opened an account and account is approved, but I cannot trade or even log in to my mobile app. It keeps giving username/password error even though I am entering everything correctly. Please help. The Singapore customer care call line doesnt work.

  • PizzaManOmar Omar (@PizzaManOmar) reported

    @me3notBe @IBKR $SPY option chain not working also

  • UpsideForever Up·side Forever (@UpsideForever) reported

    @johnny310X @IBKR Damn bruh I feel your pain

  • _Trend_Watcher End of Trend Watcher (@_Trend_Watcher) reported

    @IBKR charts will not load in TWS yet you indicate all systems are functioning, yet I'm on hold 10 minutes and counting for tech support despite (allegedly) no tech issues at present

  • alika55at hopethisemailfindsyouwell (@alika55at) reported

    @IBKR None of my data is retrieving and you have horrendous customer service and reply times. Don’t ask me to send you a dm because I can’t since you don’t follow me. Please dm me with a resolution

  • PhilParsonage Phil Parsonage (@PhilParsonage) reported

    Seriously @IBKR - you HAVE to sort out this "attempting to retrieve data" issue which has been going on for weeks. This is ridiculous. Trying to trade blind here. Fix this issue or lose your customers.

  • FunkyHedge FunkyHedge (@FunkyHedge) reported

    @grizzledtrader @IBKR Yeah, my worst experience with trading from old days a name: TWS.

  • KumoMonkey Kumo Monkey (@KumoMonkey) reported

    Hey! Look! @IBKR's market data is failing once again, on the most critical moments. Brilliant broker... To dump and get out of immediately. Why would I pay for Pro these days with such a bad service?

  • me3notBe John Galt? (@me3notBe) reported

    @IBKR All OPTIONS with symbols beginning with T are SHOWING NO PRICES. FIX IT

  • johnny310X Johnny31X(XV) (@johnny310X) reported

    The ONY reason why i moved to @IBKR 5 years ago is cuz this **** wasn’t happening over there ..... attempting to retrieve data .... u ruining my day guys!!!! FIX YOUR ****

  • _Big_Business_ Mr. Big (@_Big_Business_) reported

    @IBKR options trading is down. Can't even get quotes and there's high volatility. What gives?

  • MS34098687 MS (@MS34098687) reported

    @IBKR The issue resolved itself inside 15 minutes - hopefully an isolated incident

  • ruchernchong Ru Chern Chong (@ruchernchong) reported

    @IBKR support must be so busy today that the waiting time is insane.

  • UpsideForever Up·side Forever (@UpsideForever) reported

    @ivb_92 @IBKR Been having the same issue for the last two days, "Attempting to retrieve data" really ******* us over here

  • ridha88967759 dip buy (@ridha88967759) reported

    any one have problem in ibkr ? #ibkr @IBKR

  • PizzaManOmar Omar (@PizzaManOmar) reported

    $SPY option chain is not working on @IBKR FIX

  • laithkamal Laith N. Kamal (@laithkamal) reported

    @JackTinker1 @IBKR They’re terrible

  • squirrel_blind ms (@squirrel_blind) reported

    @IBKR seriously customer service is appalling - No one picks up - chat crashes ... cmon, you need to up your game , a lot

  • Moha_bin_A Mohammad (@Moha_bin_A) reported

    @IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?

  • antyang11 Anthony Sydney (@antyang11) reported

    @IBKR bloody options chains are down

  • PizzaManOmar Omar (@PizzaManOmar) reported

    @hungry_cap @IBKR yup $SPY not working for me