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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (47%)
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Login (37%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ham sarris
(@hamsarris6) reported
@kermankohli @zephyr_z9 I tried to signup on IBKR twice on different apps, global and international, errors everywhere....@IBKR im sorry to say but as a potential customer it was a horrible process/experience and still im not a customer...
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Mark
(@mark86v1) reported
@IBKR Interactive Brokers, be more interactive. Your customer service is pathetic. I'm seeing a “Reopen account” option if I log in now. That means my account is permanently closed? I just closed it last week.
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Loemb
(@Loemb47) reported
@IBKR TV ad with spokesman standing alone speaking is a shockingly bad look for the company. 1. Beard 2. White cuffed dress shirt but NO TIE. That would be like appearing at a formal black tie event wearing a tuxedo with old sandals over white socks.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Roger please watch @ibkr and @Trading212 something odd is happening one goes up and the other goes down and vice versa it's like they are scooping up shares. 212 run through IBKR they are playing games
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Mark
(@mark86v1) reported
@IBKR What does it mean that accounts are not deleted? Isn't it standard procedure to delete accounts when a customer requests it?
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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Ti Man
(@Contrarian64) reported
@IBKR's TWS is not logging in, an intermittent and ongoing problem. #ibkr tech support instructs customers to disable all anti-virus software. This is not a joke, it's documented in emails. Should the #SEC investigate this?
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KBI.Global
(@X3Tano) reported
@IBKR talk our Support team
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Alitra
(@_Alitra_) reported
@IBKR is the worst trading app I've ever used by a mile. What an awful experience to trade USD stock with a EURO account
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SumoMoon
(@sumo_moon) reported
@rogerhamilton keep an eye on @IBKR they are rushing the price down as other brokers are emlving up. They are looking for shares something isn't right with @IBKR dodgy moves by them
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SumoMoon
(@sumo_moon) reported
@IBKR still has $gns halted @rogerhamilton can't buy they are slowing the buying down 212 is open for buying
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Watch @IBKR they move the stock down as some brokers have it doing up there's something not right with what they are doing why do the do the opposite of other brokers ! Hunting shares? $gns @JWesChristian
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Rob
(@Leaverbomb) reported
@IBKR is there an issue with trading view integration login? Every other method works fine - just not this integration. Anyone else having this problem?
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Loemb
(@Loemb47) reported
@IBKR TV ad with spokesman standing alone speaking is a shockingly bad look for the company. 1. Beard 2. White cuffed dress shirt but NO TIE. That would be like appearing at a formal black tie event wearing a tuxedo with old sandals over white socks.
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Russell Newton
(@rusnewton98) reported
@IBKR you guys used to be excellent. Your customer service now is awful. It's really annoying
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Watch @IBKR they move the stock down as some brokers have it doing up there's something not right with what they are doing why do the do the opposite of other brokers ! Hunting shares? $gns @JWesChristian
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Roger please watch @ibkr and @Trading212 something odd is happening one goes up and the other goes down and vice versa it's like they are scooping up shares. 212 run through IBKR they are playing games
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Watch @IBKR they move the stock down as some brokers have it doing up there's something not right with what they are doing why do the do the opposite of other brokers ! Hunting shares? $gns @JWesChristian
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Michael
(@TzviFuld) reported
@IBKR worst customer service ever
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Roger please watch @ibkr and @Trading212 something odd is happening one goes up and the other goes down and vice versa it's like they are scooping up shares. 212 run through IBKR they are playing games
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin I'm having trouble completing my tax update. The system won't accept my tax ID, even though it's correct. It's the same as last year—it hasn't changed. From what I've noticed, the TAX ID field has the wrong number of characters assigned to the TAX ID for Poland. 1/2
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Sakari A. Maaranen 🇫🇮🇪🇺🇺🇦🏴☠️🇬🇮
(@Maaranen) reported
@IBKR @IBKR I did not make the kind of daily profit shown in the screenshot. Yet, the IBKR mobile app displayed what you see in the image. It’s off by an order of magnitude. The problem lasted at least for several minutes, or it might have been like an hour or so. Don’t know why.
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Axios
(@Jubilate_7) reported
@IBKR It is going down and down.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Roger please watch @ibkr and @Trading212 something odd is happening one goes up and the other goes down and vice versa it's like they are scooping up shares. 212 run through IBKR they are playing games
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John
(@stonkusa42) reported
@IBKR Well now, I’ve finally deposited the funds, but can’t make any purchases of stocks bc it says I have a pending $262 dollar or something or other.. when I’ve never been on this app prior. Any idea how to fix that?
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Roger please watch @ibkr and @Trading212 something odd is happening one goes up and the other goes down and vice versa it's like they are scooping up shares. 212 run through IBKR they are playing games
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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Seong-Han
(@seong_han) reported
@IBKR Is there a bug in the Android IBKR version 8.4.885? It takes so much longer to re-login after changing apps (vs 8.4.878)....
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin Entering my PESEL number (11 char) in this field works. The TAX ID field for Poland should have 10 characters, while the PESEL field should have 11. It's now messed up, with two TAX ID fields. Please fix this, as my account is blocked because you've prepared the form incorrectly.
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.