Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	12 hours ago
Amiens	Website	3 days ago
Toronto	Trading platform	10 days ago
Phoenix	Login	18 days ago
Nelson	Website	25 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mihir (@mihirbenipuri) reported 5 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Wanda Case (@WandaCase9l) reported 5 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  Adonis (@yao_yao520) reported 8 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Kate Whittaker (@KateWhitta17313) reported 10 minutes ago

  @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

• 
  KhunCrypto (@KhunCrypto) reported 14 minutes ago

  @IBKR I am writing to complain about persistent issues on your website: login is unreliable across multiple access points, and my saved settings (portfolio, watchlist) are regularly lost, forcing me to reconfigure them constantly.

• 
  fundamentally its a bargain (@its_fundamental) reported 15 minutes ago

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  Wanda Case (@WandaCase9l) reported 16 minutes ago

  @zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.

• 
  MilkyWay (@Olua_AO) reported 17 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  Richard • Investing & FI (@Therichardralph) reported 18 minutes ago

  @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

• 
  HappyHKL (@HappyHkL1) reported 19 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  RobertoenMexico (@Olde_Pharte) reported 21 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Roman Lightman (@b_contrary) reported 21 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Jesus (@CCrypto1001) reported 22 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Nate (@nathan96911) reported 23 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  PhenixInvesting (@PhenixInvesting) reported 31 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Peter Penny (@PeterCarli28957) reported 32 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Atman (@Hermes10wisdom) reported 34 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Baron Von Garray (@BaronVonGarray) reported 35 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  NaN (@iama_nan) reported 36 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Palmer (@BankTheTrade) reported 42 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  cry diamond (@pear40853456) reported 44 minutes ago

  @yao_yao520 @IBKR same problem

• 
  PhenixInvesting (@PhenixInvesting) reported 49 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Matt (@MattMattvbip) reported 50 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  Pupu Chen (@PupuChen4) reported 52 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  Long & Right (@Ramblin_Rebel13) reported 52 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  MisterX2025 (@billYT2025) reported 54 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  Limpidish (@Imz_isNoGood) reported 56 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  niu.niu (@Double_Niu) reported 58 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  Panther-Analytics (@PantherAnalytic) reported 59 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  安然体验用VPN软件 (@Mah49628433) reported 60 minutes ago

  @IBKR MCP support could make account workflows smoother.