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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Login 9 days ago
Amiens Website 11 days ago
Toronto Trading platform 19 days ago
Phoenix Login 27 days ago
Nelson Website 1 month ago
Hyderabad Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

  • iama_nan
    NaN (@iama_nan) reported

    Why is @IBKR down ? Can’t login!!!

  • froyomofo1
    froyomofo (@froyomofo1) reported

    @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

  • morphieCNFT
    morphie (@morphieCNFT) reported

    @IBKR It took them 3 weeks to send help good job

  • PeterCarli28957
    Peter Penny (@PeterCarli28957) reported

    @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

  • mendaxvenatorem
    Mendax Venatorem (@mendaxvenatorem) reported

    @IBKR Terrible

  • MattMattvbip
    Matt (@MattMattvbip) reported

    @yao_yao520 @IBKR same , wtf for ibkr

  • johnkmason
    John Mason (@johnkmason) reported

    Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

  • crexsol
    99.⨀ (@crexsol) reported

    @monad @IBKR wtf is ibkr seems huge welldone team

  • yao_yao520
    Adonis (@yao_yao520) reported

    @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • b_contrary
    Roman Lightman (@b_contrary) reported

    @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

  • PupuChen4
    Pupu Chen (@PupuChen4) reported

    @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

  • Inves2grow
    Lex◇Investor (@Inves2grow) reported

    @_charles289 @IBKR no problems.

  • Double_Niu
    niu.niu (@Double_Niu) reported

    @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

  • salr_nyc
    The Senior Risk Manager (@salr_nyc) reported

    @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

  • TiltFolio
    TiltFolio (@TiltFolio) reported

    @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

  • large_farva34
    Rod Farva (@large_farva34) reported

    @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.