Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	15 days ago
Le Grand-Quevilly	Login	19 days ago
Sydney	Trading platform	20 days ago
Jewar	Website	24 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe (@Yogithebearish) reported 2 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 2 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  jazz (@hspnyc) reported 4 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  John Martin (@jminvesting) reported 7 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  Marco (@marcoaam95) reported 9 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  Robert (@bobjshine) reported 14 minutes ago

  @IBKR Need login support ASAP

• 
  chris24.eth 🟦 (@chris24eth) reported 15 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 16 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  Sparky Slims (@brothachucka) reported 24 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Addy Potler (@addypotler) reported 26 minutes ago

  @IBKR **** your opportunities. Stay in your damn third world countries.

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 28 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  Ponzi Trader (@buyerofponzi) reported 28 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  Steve (@IlhadoSteve) reported 29 minutes ago

  @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

• 
  jpemberthy (@jpemberthy) reported 29 minutes ago

  @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

• 
  Adam Voulstaker (@AdamVoulstaker) reported 32 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  Jatin Jani (@Jatin_S_Jani) reported 32 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  kevin (@kevin03698324) reported 33 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 35 minutes ago

  @IBKR not bad

• 
  Invest (@Invest469752) reported 44 minutes ago

  @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 44 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  SGTano (@SG42353041) reported 46 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 48 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 49 minutes ago

  @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

• 
  kingran (@KingranYama) reported 49 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  kai (@kaiwondr) reported 50 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  MilesHighClub (@mileshighclubb) reported 50 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  EpiK (@0xTheGreatApe) reported 50 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  0xGoku.eth (@0xGoku_eth) reported 51 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Vj (@VJ_303) reported 54 minutes ago

  @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

• 
  赛博游牧武士道 (@wenchengwude) reported 59 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction