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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Azooooooz
(@OlsenHodgem) reported
@IBKR So long as a person no longer wants anything may lay down fitness
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Trader Ed
(@EddieFromNYC) reported
@IBKR Fix the order confirmation window! Who ever updated the stable version this Tuesday messed up the 1 click instant orders, now you get a confirmation window when using hotkeys, hot buttons, or rapid order entry, no way to disable, making day trading impossible. $ibkr #ibkr
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James Karn
(@James_Karn) reported
@DaveHoran1 @IBKR It has something to do with the change in symbol names. ESZ2-GLOBEX changed to ESZ2-CME. API for the old symbols was not working. But the update did not work very well for TWS.
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BigC
(@BigCFinancial) reported
@StockTrader40 @IBKR @SEC_Enforcement These are all on restriction by IBKR...?!? What about Robinhood? No issues with TDA (at least yet) Strong position in $COSM & follow the other 3 rather closely. Heard they had restrictions on $FNGR as well when it made its move.
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Luke Hallard
(@7LukeHallard) reported
@DaytradesR @IBKR Last two days, screens not rendering fully, frequent auto-logouts. Would raise a ticket, but even that seems to be broken
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TradesRus
(@DaytradesR) reported
@IBKR Anyone else having platform issues this morning?
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Arna Trades
(@Hsptraders) reported
Anybody else having problem with @ibkr instruments mapping with @NinjaTrader8
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Amy Green
(@AmyGreen198) reported
@Armando62549119 @IBKR The ISEA software which is the Option Booster has been launched to help traders predict signals. This software has provided and edge to reducing loss size at 92% accuracy.
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Vik
(@vikas_aditya) reported
Noticed @IBKR is having issues with future contracts trading after renaming the exchange names. When will it get resolved?
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Luke Hallard
(@7LukeHallard) reported
Anyone else having problems with Interactive Broker @IBKR in the UK? Screens not rendering fully, auto-logouts randomly. The system is too broken to raise a web ticket, and they're not responding to me in Twitter DMs. I have same problem on multiple PCs, pretty sure it's not me?
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consciousconservative
(@conaciousconse1) reported
@IBKR why is your customer service so awful?
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TheChosenOne
(@TH3PARIAH) reported
@LostOnWallSt Looks like he’s using @IBKR, but still **** amc idk why anyone would do this to themselves
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Dee
(@MyEyezOnly72) reported
@SugFreeScience @IBKR Holy 💩 WTF 😱
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F, CFA
(@NiceTrade) reported
@thedipindex @IBKR Im having issues with Ninjatrader and @IBKR for futures contract. Cant find symbols.
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july2022ffsacc
(@july2022ffsacc) reported
hey @IBKR while loading TWS giving me errors like "Failed to download pivot-3.4.3.jar" , "risknav-5.9.0.jar" and few other jar file cannot be found errors. Please fix. I am using the stable version.
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Roshan G
(@gungs001) reported
@IBKR how can I access your technical support team? Your website's certificate is not valid and I'm not able to access it. Can you please get someone to look into it?
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Amy Green
(@AmyGreen198) reported
@k_alajmi_00 @IBKR The ISEA software which is the Option Booster has been launched to help traders predict signals. This software has provided and edge to reducing loss size at 92% accuracy.
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Elon Musk Jr.
(@QelonMuskJr) reported
Interactive Brokers has got to be the worst brokerage in terms of usability & the tons of confusing forms you have to sign on a periodic basis. Never seen anything as asinine as this. Whoever designed their systems needs to be fired! @IBKR
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Donal Sheeran
(@greenfield4242) reported
@LeoVaradkar @IBKR @DeptEnterprise Ur obsession with sf is very worrying why don't ya get help
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Amy Green
(@AmyGreen198) reported
@IBKR The ISEA software which is the Option Booster has been launched to help traders predict signals. This software has provided and edge to reducing loss size at 92% accuracy.
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Questrade
(@Questrade) reported
@najafe_miwand @IBKR Hi Miwand, we apologize for the inconvenience and would be happy to help troubleshoot. Pls send us a DM if you still need any assistance. Thanks!
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James Karn
(@James_Karn) reported
@IBKR Problem is sophisticated investors need their futures quotes to work. TWS is not stable.
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everto angelus
(@positivcheg94) reported
@IBKR Fix your buggy platform, people report that options bid/ask does not display for the whole day. For me even stocks pricing died right now. So please fix your platform and maybe modernize it a bit. 20 years have passed but definitely not for the TWS.
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F, CFA
(@NiceTrade) reported
@thedipindex @IBKR Did you signal the problem to @IBKR ? Just chat with them ..
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Vik
(@vikas_aditya) reported
@IBKR @LigitFomo First fix the issue with Future contracts trading on urgent basis.
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Joey Confrey 🥸
(@RealJoeyConfrey) reported
@LeoVaradkar @IBKR @DeptEnterprise Don’t think it’s very fair that you’re automatically becoming PM again. There should be an election for someone else to go in. Pretty stupid.
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Raphael_Zaid
(@raphaelzaid) reported
@IBKR hello IBKR team. Seems quite impossible for me to get to a chat room for support. I'm stuck in FAQs and can't get the support that I need.
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Me and Pakistan
(@MeandPakistan1) reported
@IBKR My wife transferred £5000 in her IKBR account and still waiting for money from 8 November and IKBR denying to received our money .Bank confirmed money has been transferred and IKBR are not supporting .IKBR took our money. We need help
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Amy Green
(@AmyGreen198) reported
@Prakash01737545 @IBKR The ISEA software which is the Option Booster has been launched to help traders predict signals. This software has provided and edge to reducing loss size at 92% accuracy.
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gdnz
(@gdnz10) reported
@IBKR I've been with IB for >10 yrs and was satisfied with the reliability of its platform tws. But in recent yrs tws started to become unreliable and problematic & the customer service never helpful. The exposure charge could cost you a lot on daily basis. I wouldn't recommend.