Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	8 days ago
Mesquita	Website	11 days ago
Calgary	Trading platform	14 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hits London (@HitsLondon) reported 1 minute ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  William W. Nicholas (@Alohayall_) reported 1 minute ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Atman (@Hermes10wisdom) reported 3 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  安然体验用VPN软件 (@Mah49628433) reported 6 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Javi Cg (@CJ02023589) reported 8 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Kir Royal Trader 🥂 (@go_mask) reported 9 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  ilia (@ilia_el_pro) reported 9 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  William W. Nicholas (@Alohayall_) reported 12 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Jesus (@CCrypto1001) reported 14 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Alex 🅱📢 (@bitchutesupport) reported 16 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  Mihir (@mihirbenipuri) reported 17 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  The Titan Traders (@TT_stocks_) reported 19 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  Ekapob⚔️ (@ekapob) reported 19 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Samuel (@sam_smms) reported 20 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Aaron J. Fentress (@AaronJFentress) reported 24 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Jesus (@CCrypto1001) reported 28 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  WhiskeyAndIce (@OptionsWolf77) reported 31 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  Lili Fee (@booklilifee) reported 31 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Baron Von Garray (@BaronVonGarray) reported 34 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Thomasius (@TH0MA51U5) reported 35 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Miguel H (@miguel_hincapie) reported 36 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  morphie (@morphieCNFT) reported 43 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  NaN (@iama_nan) reported 44 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Susan-Betty Love (@QuackSlayerHK) reported 46 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Brandon (@D3GSolutions) reported 47 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 48 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 49 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  Brad Kibel (@KibelBrad) reported 54 minutes ago

  @IBKR Sell the stupid ****

• 
  joe (@Yogithebearish) reported 55 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  Limpidish (@Imz_isNoGood) reported 59 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.