Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (43%)
• Trading platform (14%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	8 days ago
Nelson	Website	15 days ago
Hyderabad	Login	28 days ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Gray (@robmgray76) reported 1 minute ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  Rod Farva (@large_farva34) reported 2 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  HappyHKL (@HappyHkL1) reported 3 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 4 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  cry diamond (@pear40853456) reported 4 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Charu (@charultd) reported 7 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  Roman Lightman (@b_contrary) reported 10 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  joe (@Yogithebearish) reported 12 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  Alex 🅱📢 (@bitchutesupport) reported 12 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  jpemberthy (@jpemberthy) reported 13 minutes ago

  @NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.

• 
  Piyush Parmar (@learner_air) reported 13 minutes ago

  @IBKR Worst service

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 14 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  niu.niu (@Double_Niu) reported 19 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  GingerNinja (@GingerNinjaZA) reported 19 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 24 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  Wanda Case (@WandaCase9l) reported 25 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  99.⨀ (@crexsol) reported 27 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  . (@outrasparada) reported 30 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  安然体验用VPN软件 (@Mah49628433) reported 31 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  i trade options.com (@optiontrador) reported 33 minutes ago

  I love how @IBKR still have PDT enabled like sorry I want to pay myself 10K daily? Also isn’t this note a ******* rule anymore? @IBKR wtf can you guys renew my ****? Today? Like before 3PM????

• 
  Dan Elton (@moreisdifferent) reported 36 minutes ago

  @NotA_Bull you guys have been posting so much FUD all weekend I opened up @GodelTerminal and @IBKR expecting a slaughterhouse scene, and ... it's not that bad? And the $VIX is still relatively low at 15.27

• 
  RobertoenMexico (@Olde_Pharte) reported 40 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Jesus (@CCrypto1001) reported 43 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  todd morse (@ihottoddy) reported 46 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  HammurabiHarmless (@gach51565) reported 48 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  Brandon (@D3GSolutions) reported 49 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  . (@outrasparada) reported 50 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 55 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  Kevin Ang (@fstorm28) reported 60 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Tim Williams (@_AcumenVentures) reported 60 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.