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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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MadCuzBad
(@Hupa21) reported
@IBKR your site is breaking whenever one starts to transfer funds, DRS in and out. Please fix this asap!!!
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Dtradehunter
(@dtradehunter) reported
@whirlybard @IBKR Using the mobile app. Connected VPN to LA server and works well.
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BankofVol 💉¹⁰⁰⁰ 🦠¹⁰⁰⁰⁰⁰⁰⁰
(@BankofVol) reported
@Mike_Hunt_Sr @joyflow4 They tried to fix it but as everything at @IBKR fixing errors takes ages. It should be very simple though they just need to aggregate IB UK account and IB Ireland account and treat them as one consolidated account.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
I realize that this should not be a question for IBKR uses but for @IBKR themselves... Can we move the maintenance window for futures to 5-6PM ET?
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((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7!
(@k3vk4) reported
@IBKR **** off scammers!
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Dr. Jeff Ross (Pleb counselor)
(@VailshireCap) reported
3/ ...to a new, client-friendly broker/custodian in 2022. I want what's best for my #Vailshire clients and @IBKR is failing them with terrible UI/UX and application/account services--despite years of complaints and suggestions. Sorry to rant.
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Mike Plunkett
(@Plunk20) reported
@IBKR has been wonderful to work with untill today. The rep I worked with was unable to assist with a 3rd party wire. It ended with him saying IBKR cannot handle my needs and I can look for other brokers who may be able to. @IBKR can u help? @CharlesSchwab maybe we can we talk?
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Colin C.
(@chiba11kaneko) reported
@BrokersTiger Bad company, avoid trading on their platform. better use @IBKR better CS, better trading options.
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Dtradehunter
(@dtradehunter) reported
@IBKR What the *** is going on with @IBKR?? Can't connect...system down??. Can't even get help!
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NavBharat
(@NavBharat11) reported
@IBKR the trading platform is down in Australia. How long before we can trade again?
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Sachin Konara
(@SachinKonara) reported
@IBKR I was disappointed with the live chat option on your website. OTP sending for my mobile phone number confirmation didn't work. I requested for a live chat assistant to help me today but no one came. #ComeOnGuys #YouGuysCanDoBetter
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David W Javid
(@DavidWJavid1) reported
@IBKR NO TRANSPARENCY GIVES A BAD IMPRESSION TO THE EMPLOYERS, "WE THE PEOPLE" (JUST CAUSE THE DEVIL MADE YOU DO IT, DIDNT MEAN YOU GOT NO KARMA), FREEWILL TO DECIEVE THE MASSES, WITH SNAKE OIL, & *******, HOW INGENIOUS, IT GOT THEM A COUNTRY & CONTROL
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Vincent🐧🥚 #penguin 7911
(@Vincent04016258) reported
@IBKR Hi , cant login, is the system status normal ?
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Joe Kunkle
(@OptionsHawk) reported
@shrink100 @MerrillLynch @IBKR It's getting hard to justify using Merrill anymore, no customer service, constant website issues but IBKR is ancient
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Vivien Jutsu
(@VivinJu86) reported
@IBKR A single platform is not a bad idea, but risks increase.
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Andrew McNary
(@AndrewMcNary) reported
@IBKR I’ve been trying to get in touch with your support for the last hour. Any secret dance I have to do in order to get in contact with someone?
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left coast eddy
(@uFck_Enrtopy) reported
@JimJones1913 @IBKR A huge scam, period. Although it's hazardous to make predictions, it seems highly likely that the whole thing will come crashing down in the foreseeable future.
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CosmicShiva22
(@CosmicShiva221) reported
@IBKR seriously what happened to your customer service within a few years, near impossible to reach someone, 10 to 15 mn wait. Then you ask one question and 10 more mn wait transfered to someone else...........
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Ben Barrowman
(@BarrowmanBen) reported
ASTOUNDED at the poor service im receiving from @IBKR. Deposited money over a week ago, which has now disappeared. Have sent proof of payment which apparently isnt enough to get the credit ive paid for into my account. Staff just shurg their shoulder. BEYOND BAD, AVOID!!!!
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TK421
(@TK421UK) reported
@IBKR But first, you'll have to spend a half hour trying to login to this 90s anachronism. No text, no login due to "IP address changed". Astonishing bullshit.
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Penguinodinero
(@penguinodinero) reported
The use of @IBKR will go down as one of the worst experiences of my life using a product. This wasnt a bad burger or a broken product. This was investments in our future made more difficult from this product. 1/2
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Brandon Gum
(@B_Gumm) reported
@IBKR Listing the wrong cost basis for recent trades for the 6th trading day in a row. Cant get ahold for customer support. Closing my accounts with them. - They messed up the cost basis by more than $30 a share. Incredible.
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR I began composing new tickets on 11/29 re: IRA Conversion. You have never responded to me. I decided to write ALL Departments. Where is the service. Obviously time sensitive but it seems you don't care.
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Paul Smith
(@morrissmith506) reported
@IBKR YOUR LIVE CHAT IS STILL DOWN😡🤬😡?? WHATS GOING ON- BEEN DOWN FOR AGES- POOR, POOR CUSTOMER SERVICE!!!
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Aman Gupta
(@AmanGup42905275) reported
@IBKR Well it definitely has poor customer service, I’ve been waiting over 2 months for my business account to get approved after waiting over 2 weeks for an application issue that was your fault to get resolved. 2.5 months later and still waiting…
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Aurora Borealis
(@JoneTan_2020) reported
@madaznfootballr Good job, congratulations! With my broker it is impossible to find stocks to short because after a run the next day they purposely don't let their customers. @IBKR Interactive Broker u are totally customer unfriendly and a scumbag company. 💩🤮 $ISIG
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Aurora Borealis
(@JoneTan_2020) reported
@IBKR And certainly the worst broker to short stocks that have performed well a day before, because you can never short them with you, because there are supposedly no shares available, at least it is always your excuse! Only with you it is the case! 👌
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Medved Trader
(@Medved_Trader) reported
@fleezem @IBKR Are you using MT symbol format for options? And are quotes for options working with IB as the source? if you still have a problem, email our support and we can go from there.
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financejunk
(@Financejunk1) reported
@IBKR ONLY USING YOUR PLATFORM AS I HAVE NO CHOICE. WILL EXIT AS SOON AS I GET SOMETHING ELSE. **** SERVICE
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Jason Roller
(@MrBigPicture) reported
@IBKR Too bad the platform has so many issues with it