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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (30%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Performance attribution is not working.
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Steve Davis
(@unstoppableS) reported
@ThomasPeterffy4 @IBKR Interactive Brokers could double in size with proper customer service and a special team that handles high-value accounts.
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Guys your maintenance update has royally messed up the entire reporting especially performance vs benchmark breakup. This is why maintenance could have been done on sunday instead of saturday. Can you please fix this ASAP?
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fiord
(@fioremjm) reported
@NickGiva @Trading_Tech @IBKR Really? I find IBKR to be the worst platform out there (sadly the best broker too)... Looks like something 15 year old Jeff Bezos made in the Dotcom bubble
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mr market
(@mr0market) reported
@IBKR Fix your margin calculations. You are overcharging massively on margin for some option symbols.
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s k
(@skputts) reported
@IBKR You advertise being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA trade them!
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52WeekLow
(@FreeCashYield) reported
@IBKR can’t log into your website. 500 internal server error. Come on. Get it together.
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S🅰️dr〽️
(@Theycallmesad) reported
$llkkf down -17% can't sell or buy @Trading212 and @IBKR any plans to de-restrict this temporary restriction (6 months and counting)
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s k
(@skputts) reported
@IBKR You brag about being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA and dozens of other brokers trade them!
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Bodzu
(@Bodzu671) reported
@IBKR IS THE SITE DOWN FOR MAINTENANCE THIS WEEKEND FOR U.S. USERS?
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James J.
(@Christi21342035) reported
@sssc @IBKR same here, plus authentification not working
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Nick Givanovic
(@NickGiva) reported
I absolutely effing HATE having to get used to a new trading platform. They make it so hard to master. Trying @Trading_Tech. Bugs galore. I could improve it 1,000% in minutes. @ibkr 's is intuitive and easy to use. Shame they are so useless at support. Any problem, forget it.
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McClure Investment
(@McClureInvest) reported
For any RIAs considering @IBKR as a custodian, I'd suggest you think again. Yes, they have very low margin rates. They also have the worst customer service I've ever seen. Just horrendous.
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Arturo_TG
(@ArturoTG4) reported
@Bruce_Wayme @IBKR dont let you short if you hold stocks. What a pitty. Would have been delicious to hedge this downside spree. I really think that a bankrupcy is close. Lots of expenses, no income, no external money, $ater cant survive and the market knows and pushes the price down.
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James Sun
(@LSKMSun) reported
@IBKR can you fix your app issue? The interface is not good .. So awkward to use Learn from etrade please
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david gillmore
(@davidgillmore3) reported
@IBKR With the biggest stock market crash ever waiting to happen,you have to be joking
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Fahim Ansari
(@fzansari) reported
We initiated an outbound transfer from @IBKR to @TD_DirectInvest that was closed on 7th July. IBKR told me they do not support outbound transfers but instead of cancelling the request they went ahead and made the transfer. (2)
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KoolKatz
(@KoolKatz420) reported
Is there a way we can select what positions get liquidated first in a margin call at @IBKR ? They liquidated one of my biggest winners due to a bad print on illiquid stocks. Don’t mind the liquidation, but would be nice if we could prioritize positions
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ionel roza
(@ionelroza) reported
@IBKR There's no way to contact you, no support at all. You have a broken platform, constant crashes, I get logged out all the time and this is for an account opened today. I tried to contact you today a few times: I funded my account with euros,
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Zoltán Szőgyényi
(@zoltanszogyenyi) reported
@IBKR Hey. I've opened an account and I can't convert currencies, the web app is very buggy as well (some user settings errors in the JS console). I also can't post to the IBKR forum. Lots of complaints on Reddit as well. Is the website even secure? This needs fixing. Thanks!
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...
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batman10023
(@batman10023) reported
@IBKR The portal is not working. Your secure code card has expired is what it is saying. not good to give folks a email head's up that system will be down all day.
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Mark
(@Mark21114808) reported
@IBKR IB trading platforms down again in Asia Pacific time...3rd or 4th time this year..
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Melancholy Hill
(@whydowe_fall) reported
@IBKR STILL NOTHING DONE WITH $LLKKF ISSUE. @Trading212 you are blocking my money for 6 months now. @lake_resources Please do something. Push harder.
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agftrading
(@agftrading) reported
Market on how long for an @IBKR customer service chat rep to appear in the chat tonight (one that does not transfer me immediately to wait for another). Hedging demand here...
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Maurice
(@mauriced0926) reported
.@IBKR fix your problems. I’m in dailies.
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V₳N
(@Vantrades) reported
@IBKR worst broker for shorting stocks honestly.
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JPA
(@JPAdotcom) reported
@NevoMagnezi @mrmoneymustache @IBKR For a long-term strategy seems to require massive guts. Huge S&P run-up over the past decade unlikely to last forever. 20% or 40% down year would be very unpleasant to stomach in a 3x fund. Maybe the bonds 3x takes away some of the pain but yikes. Too much downside for me.
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StonksMaster
(@RussianGoldBoy) reported
@lake_resources My $LLKKF is restricted by @Trading212 and @IBKR , any comment or help?