Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Login (44%)
-
Trading platform (33%)
-
Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Jake
(@JakeLeeds93) reported
I've sent a DM after waiting on the phone over 40 minutes, twice, yesterday. Please can you help me out? @IBKR
-
Caleb Johnson
(@jcalebjohnson) reported
unbelievably slow service from @IBKR lately, and it is very frustrating.
-
Gray
(@GrayTendo) reported
@IBKR I have settled Cash but am unable to trade and you have no customer service...
-
Varun Ahuja
(@varunahuja55) reported
@IBKR Locked out of account. Been holding line for over an hour. Noone available at customer care?
-
Daniel Damian
(@DanielDDamian) reported
@AdrianSaw2 @IBKR Did you get it done? I’m having the same issue.
-
Shrex
(@tradershrex) reported
@IBKR What a terrible company. Allow 30% margin on a ****, then after that drops 43% in 7 weeks you remove all the margin with NO notice. No bulletin, no email, and you do it after hours. Spoke to someone who said "I don't know why, the computer just does it" WTF IS WRONG W/ YOU?
-
Rob “Sandra” Bullock™ 👍
(@RealActorRob) reported
@IBKR Sorry, I have enough poor customer service just with the brokerage. Can’t imagine what I’d do if I had a fraudulent charge. Probably just have to pay it as the brokerage never responds to my messages.
-
AmberEFT
(@AmberEFT) reported
@IBKR Where we dont fix our trading software we just ask you not to use it as the workaround. We dont have techs smart enough to fix the software so just dont use that part. That is the response I get EVERY glitch I find on TWS software at IB. What a shitshow they are becoming.
-
Jonahbaka
(@RoversApps) reported
@IBKR @AdrianSaw2 I mean this a stoke broker!! what is the United Government doing allowing these kinds of Brokers?? with nonexistent customer service? it is now going to 3 hours wait on the phone!
-
La ola
(@Lordlangzahn) reported
@IBKR I have an open position with interactive brokers that cannot be closed because the software is not functioning at all. the help desk does not react to calls. interactive brokers is completely unreliable and not recommended at all
-
Follow_Your_System
(@FYS_trading) reported
@IBKR I've waited over 2 hours 5 different times to get through to your customer service and haven't had any luck. This is getting absurd.
-
Dan
(@DanielRam86) reported
@IBKR Hello, I am trying to develop a front end application for the client portal API. However when I launch the java gateway, I cannot authenticate my account, it always reports invalid user pass combo, even though I can login to the production app. Suggestions?
-
Paul Nuttgens
(@paulnuttgens) reported
@IBKR been on hold for almost 2 hours .... same thing every time I call in .... disappointing no one in this industry provides reasonable/acceptable customer service .... hopefully a truly disruptive player joins this industry and soon #ikkr
-
rodeo patrimoine
(@PatrimoineRodeo) reported
@IBKR 1 month to answer 1 ticket inquirie, unreachable on the phone, waiting hours on the chat, in 6 months after I still wait for our money to be returned! Worst broker I’ve ever seen!
-
Rich Anderson
(@rugbynutter87) reported
@IBKR hi guys. I have tried to verify my email for past 2 days with you. I receive other emails from you but can't verify. When I raise an inquiry on your page I also get an error. Any advice?
-
Michal Kucharz
(@kucharzm) reported
@tomi @IBKR Had that issue last tax season thankfully only on one entry so fixed it manually.
-
Sari Not Sari GigaCharlatan Dr. Musk for Prison
(@xenomorpher1) reported
@tomi @IBKR Seems like I have to manually enter any/some options that expire worthless. Manual entry required to fix in Turbotax.
-
Adrian Saw
(@AdrianSaw2) reported
@DanielDDamian @IBKR No. Still outstanding. There are six transfer options and no human interaction. I think I have narrowed it down. But still no response from IBKR in any meaningful sense. They haven't called me nor contact me directly. We are one of 720k clients.
-
Live Foods
(@LALiveFoods) reported
@Seba_DLP @IBKR ok.. so what your saying is you just recently opened the account and there is a possible problem with fraud that they are sorting out before they can release the money? Where did you open a new acct? Another brokerage? What do you think of that one?
-
Kram Grebrek
(@grebrek) reported
@RoversApps @IBKR The service is getting from bad to worse!
-
Gabrielus
(@Twerterus) reported
@IBKR I have been trying to sign up for over 6 weeks, and have provided all documentation over 5 weeks ago. I realize that covid has slowed things down, but I would really appreciate someone there can have a look.
-
Sunkanmi Tipton
(@Svnkanmi) reported
@heygodson @IBKR That’s just terrible.
-
Matthias Angermann
(@MatthiasAngerm1) reported
@IBKR Agora Trading Reports issues With the Software of Ikbr. When will the Problem be solved?
-
Live Foods
(@LALiveFoods) reported
@RealActorRob @IBKR how long have you had an acct with interactive brokers? What did you need customer service to handle?
-
Tomi
(@tomi) reported
Anyone have the issue of @IBKR reporting cost basis incorrectly for a number of options on the 1099-B? If so, were you able to solve without manually entering all the data?
-
Divorcedadoes
(@divorcedadoes) reported
@IBKR Your website GUI really needs help. So hard to use and understand. About ready to move my account.
-
ConfusedWorker2020
(@ConfusedWorker1) reported
@Marketnewguy @YorkshireStocks @IBKR Opening an account this long weekend, possibly tonight to get in. I luckily sold before it dipped all the way down 🙏 alpp made me do it 🤓
-
RichAndFineMan
(@RichAndFineMan) reported
@IBKR I am using TWS. How do i set studies as default for all charts? Every time i open a new chart for a new ticker, i have to manually add sma and other studies in each chart. It is very annoying. Please help.
-
tradingdownunder
(@thevixguy) reported
it is impossible to get in touch with @IBKR customer representatives. I am starting to think they are going under.
-
エースベンチュラ
(@xAJD213x) reported
@TheCryptoLark WTF @IBKR HERE I COME