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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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hindsightBear
(@OsloTrader) reported
@IBKR down?
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Remus Teo
(@remus_teo) reported
@MartinsLusis @AdnansArk @IBKR My broker said all good. I will try and let you know. Seems like $RIOT and $MARA are now down pre market. Will buy the dip in $ARBKF later.
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Splash of Wallace
(@SplashOfWallace) reported
@IBKR Having such a hard time with your platform. My account is funded, but you will not let me trade. Help is impossible to find. Will be closing my account tomorrow.
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Angkur Sarma
(@admirer230392) reported
@IBKR hi, team. I am trying to setup my account and I am stuck on a step to complete it. I tried reaching out on chat and email for some assistance - but so far I have not been able to reach out to anyone. Would you please help me connect with someone from the support team? Thnx
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Hans Klos
(@HansKlo52217090) reported
@IBKR I can’t login into my account again. Connecting....
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Investor Magoo
(@InvestorMagoo) reported
@IBKR New trader? Choose a better broker! These guys blocked my account and I am unable to trade. This happened last week and I still have no access to my account. Customer service does not reply my emails, nobody picks up the phone! A total disgrace!
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the q
(@qnibert) reported
@IBKR @IBKR No SMA display since early morning. No support since hours. Are you still working? How can one avoid margin call when you don´t work?
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Ibern
(@jibernbosch) reported
.@IBKR After two weeks I can't use my own money due to migration problems. Called 6 times and either 1h on the phone and noone replies or they tell me they will solve it. Still, no solution and no answer from your side. Terrible customer service
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Kingpim
(@kingpim) reported
@IBKR Not being able to create support ticket, support section of website not working, endless queues on the phones, terrible customer experience, I need to transfer money between accounts but the instruction on your website don't match what is being offered on the platform, how?
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Investor Magoo
(@InvestorMagoo) reported
@tikkivolta @Lucas15927232 @IBKR I finally managed to contact them, but problem remains unsolved. I can’t trade basically and my account’s excess liquidity keeps on declining! That’s worrying...
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Investor Magoo
(@InvestorMagoo) reported
@IBKR @itsyunotme Not true! My life savings at risk because of your negligence! 1 week and my issue has not been solved. I can’t even log into Account Management to issue a new ticket! Disgraceful!
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The Hermit
(@CandidSUN) reported
@IBKR Opened an account. Faced a problem in transferring fund. Have tried all means to connect with a human being. No sucess so far. Can you give a plain simple e mail address where I can communicate. First experience looks very disappointing.
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SmarterSquirrel.com
(@SmarterSquirrel) reported
@IBKR I applied for an account and funded it over a month ago and am still waiting for the account to be approved. If this is how quickly you serve a customer trying to get on your service I dread to think how terribly slow you must be at responding to existing customer needs.
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Zain
(@Zain29783586) reported
Hey @IBKR , is there any chance/way I can talk with Support? I've been trying since yesterday!!
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Enoch Antwi
(@EnochKAntwi) reported
@IBKR Can someone give me a status update on a deposit I made yesterday? I have been on the phone hours this morning and cannot get through to any of your support staff.
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Wajeeh
(@Wzanied) reported
@IBKR I have abig problem withdrawing money from my IB account, can any body help me?
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Elango
(@elango1b) reported
call @IBKR customer care if you want to play soft music during bfst, lunch or dinner, because they will not pick the call for an hour
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Wajeeh
(@Wzanied) reported
@IBKR Hi, i have a problem in withdrawing money from my account...need your help
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Investor Magoo
(@InvestorMagoo) reported
@IBKR when are you guys going to fix the issue with the Account Management and unblock my account. I'm running out of patience with IB. Zero customer service. Unreal!
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Elango
(@elango1b) reported
@IBKR worst customer service, i am just so looking forward to close the account
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Adana_Kaplani
(@ataturkaskerikh) reported
@IBKR Why am I receiving an error while trying to login ?
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Juan Alonso
(@JuanAlonsoHz) reported
@IBKR you keep me waiting for 48minutes on the line (to try to resolve a support ticket that is 3 weeks old). Then when my call finally gets through, your operator just hangs up before exchanging a single word.
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highcom
(@seowalker) reported
@ibkr you call it an account migration, but!!! if you kill all open orders you don´t migrate, damn you´re ******* stupid
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Michael Vidal
(@mvbooks2) reported
@IBKR Is this a regulated service? What consumer protection is in place.
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Investor Magoo
(@InvestorMagoo) reported
@IBKR Since i am unable to contact #IBKR by any other mean, i will be posting my discontentment here every single day until they unblock my account and solve my issue. Unreal what's happening!!!! #investing #TRADINGTIPS
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TRIN CAFE
(@trincafe) reported
@InvestorMagoo @IBKR What do you need help with?
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Investor Magoo
(@InvestorMagoo) reported
@IBKR Worst online Broker guys! Believe me....run away from IB. These guys blocked my account and I am unable to trade. This happened last week and I still have no access to my account. Customer service does not reply my emails, nobody picks up the phone! A total disgrace!
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krishan pau
(@KrishanPau) reported
@IBKR - i am getting an error when signing in. is there an issue with the platform?
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Investor Magoo
(@InvestorMagoo) reported
@tikkivolta @Lucas15927232 @IBKR Oh no! That’s really bad
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Investor Magoo
(@InvestorMagoo) reported
@tikkivolta @Lucas15927232 @IBKR The worst thing is that they don’t even dare letting us know what is really going on...