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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Watch @IBKR they move the stock down as some brokers have it doing up there's something not right with what they are doing why do the do the opposite of other brokers ! Hunting shares? $gns @JWesChristian
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KBI.Global
(@X3Tano) reported
@IBKR talk our Support team
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SumoMoon
(@sumo_moon) reported
@IBKR still has $gns halted @rogerhamilton can't buy they are slowing the buying down 212 is open for buying
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin Entering my PESEL number (11 char) in this field works. The TAX ID field for Poland should have 10 characters, while the PESEL field should have 11. It's now messed up, with two TAX ID fields. Please fix this, as my account is blocked because you've prepared the form incorrectly.
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𝐖𝐨𝐛𝐛𝐥𝐲⏻
(@XmVille) reported
@IBKR @IBKR my account cant trade and the issue seems to be on your side I’ve tried reaching out buh nothing
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Russell Newton
(@rusnewton98) reported
@IBKR you guys used to be excellent. Your customer service now is awful. It's really annoying
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Rohit Sharma
(@Rohits79) reported
@IBKR your Mac Desktop App is so bad it is killing my system. Highest energy usage and it spins the CPU for nothing.
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censurax
(@observadoremmo) reported
@Brandon_Snyder @IBKR I am facing the same problem, I am unable to load options chain for specific stocks
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joe
(@Yogithebearish) reported
@IBKR It is so frustrating trying to deal with your lack of support. Even opening a support ticket is like wrestling with a bear. It is so difficult. Your service is truly the absolute worst.
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ham sarris
(@hamsarris6) reported
@kermankohli @zephyr_z9 I tried to signup on IBKR twice on different apps, global and international, errors everywhere....@IBKR im sorry to say but as a potential customer it was a horrible process/experience and still im not a customer...
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Sakari A. Maaranen 🇫🇮🇪🇺🇺🇦🏴☠️🇬🇮
(@Maaranen) reported
@IBKR @IBKR I did not make the kind of daily profit shown in the screenshot. Yet, the IBKR mobile app displayed what you see in the image. It’s off by an order of magnitude. The problem lasted at least for several minutes, or it might have been like an hour or so. Don’t know why.
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Rob
(@Leaverbomb) reported
@IBKR is there an issue with trading view integration login? Every other method works fine - just not this integration. Anyone else having this problem?
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Woofer
(@Confetti1279) reported
@sachinvats @IBKR its so bad, chart setting resets everytime! Hope IBKR can step up their app experience for us to trade flawlessly
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton keep an eye on @IBKR they are rushing the price down as other brokers are emlving up. They are looking for shares something isn't right with @IBKR dodgy moves by them
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Michael
(@TzviFuld) reported
@IBKR worst customer service ever
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR @JoseTorresEcon IBKR login notifications aren't working tonight. Is the system down?
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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Mark
(@mark86v1) reported
@IBKR Interactive Brokers, be more interactive. Your customer service is pathetic. I'm seeing a “Reopen account” option if I log in now. That means my account is permanently closed? I just closed it last week.
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Ti Man
(@Contrarian64) reported
@IBKR's TWS is not logging in, an intermittent and ongoing problem. #ibkr tech support instructs customers to disable all anti-virus software. This is not a joke, it's documented in emails. Should the #SEC investigate this?
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Axios
(@Jubilate_7) reported
@IBKR It is going down and down.
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Alitra
(@_Alitra_) reported
@IBKR is the worst trading app I've ever used by a mile. What an awful experience to trade USD stock with a EURO account
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John
(@stonkusa42) reported
@IBKR Well now, I’ve finally deposited the funds, but can’t make any purchases of stocks bc it says I have a pending $262 dollar or something or other.. when I’ve never been on this app prior. Any idea how to fix that?
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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Mark
(@mark86v1) reported
@IBKR What does it mean that accounts are not deleted? Isn't it standard procedure to delete accounts when a customer requests it?
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin I'm having trouble completing my tax update. The system won't accept my tax ID, even though it's correct. It's the same as last year—it hasn't changed. From what I've noticed, the TAX ID field has the wrong number of characters assigned to the TAX ID for Poland. 1/2
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Brian McDonough
(@bmakr_) reported
I just want to remind everyone how incredibly bad @ibkr is for trading. They have great reviews, so I test drove it for 1 week then they froze my wire transfers out for weeks. I had to file a finra complaint to get them to release my funds. but its not just that. The trading platform was created in the 1950s. every click results in 5-30 seconds latency. late stage my space.
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joe
(@Yogithebearish) reported
@IBKR Oh please. Click on thit link yourself and try to get through the Self-help section and actually talk to a person. It is basically impossible.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton Watch @IBKR they move the stock down as some brokers have it doing up there's something not right with what they are doing why do the do the opposite of other brokers ! Hunting shares? $gns @JWesChristian
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Seong-Han
(@seong_han) reported
@IBKR Is there a bug in the Android IBKR version 8.4.885? It takes so much longer to re-login after changing apps (vs 8.4.878)....