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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 38% Website (38%)
  • 38% Login (38%)
  • 25% Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Hyderabad Login 9 days ago
Mesquita Website 13 days ago
Calgary Trading platform 16 days ago
Málaga Website 2 months ago
Saint-Ouen Login 2 months ago
Le Grand-Quevilly Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • froyomofo1
    froyomofo (@froyomofo1) reported

    @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

  • danielhitome
    Y. Daniel Cheng (@danielhitome) reported

    @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • salr_nyc
    The Senior Risk Manager (@salr_nyc) reported

    @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

  • Booster7860
    Boosting Media (@Booster7860) reported

    @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

  • funfoodlover
    Catherine898 (@funfoodlover) reported

    @IBKR I don't have money to invest. That is my main problem

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

  • travelynrose
    Lynda Holt (@travelynrose) reported

    @IBKR I expected better quality from you.

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ??? A bunch of stupid IT do you really need so long?

  • ilia_el_pro
    ilia (@ilia_el_pro) reported

    what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @IBKR No communications about ur boomer app not working during market hours ???

  • abc2cb1
    abc2cb (@abc2cb1) reported

    @algoflows @IBKR i gave up on a registration process lol awful service

  • TatsukiTop1
    She Laughed (@TatsukiTop1) reported

    @IBKR Too slow...

  • mendaxvenatorem
    Mendax Venatorem (@mendaxvenatorem) reported

    @IBKR Terrible

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

  • miguel_hincapie
    Miguel H (@miguel_hincapie) reported

    @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

  • Cruzdavidmiguel
    MeversusMe (@Cruzdavidmiguel) reported

    @IBKR Worst broker in the business!

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • Yishai__Cohen
    Yishai Cohen (@Yishai__Cohen) reported

    After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • sofi3727_m
    Sophie 🌙 (@sofi3727_m) reported

    @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?