1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Interactive Brokers
Interactive Brokers

Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Le Grand-Quevilly Login 10 hours ago
Sydney Trading platform 11 hours ago
Jewar Website 5 days ago
Noida Login 18 days ago
Los Angeles Website 24 days ago
London Login 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

  • CharlesSchwab
    Charles Schwab Corp (@CharlesSchwab) reported

    @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

  • rellim_evad
    Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported

    @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

  • rammalayind
    🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported

    @IBKR Any update on my support ticket

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

  • Mayhem4Markets
    Markets & Mayhem (@Mayhem4Markets) reported

    I'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇

  • bclund
    Brian Lund (@bclund) reported

    After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

  • Empress_Cap
    Empress Capital (@Empress_Cap) reported

    @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • philoinvestor
    Philoinvestor (@philoinvestor) reported

    Is @IBKR Flex Query web service down?

  • Tradesetupsonly
    TradeSetupsOnly (@Tradesetupsonly) reported

    Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

  • blackjack_god
    BlackjackGod (@blackjack_god) reported

    @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

  • Digetydog
    Brad Ford (@Digetydog) reported

    @IBKR @ibkr has terrible customer service in my opinion.

  • agivacuum
    Vacuum Cleaner (@agivacuum) reported

    @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

  • ChukwuRN
    Chukwuebuka🇳🇬 (@ChukwuRN) reported

    You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.

  • prathap_moola
    prathap chandra (@prathap_moola) reported

    @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

  • BarryNiall
    Niall B🅰️rry 🇺🇦 (@BarryNiall) reported

    @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

  • Haddie168
    Haddie (@Haddie168) reported

    @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

  • Opus_Trad3r
    ORDER FILLED (@Opus_Trad3r) reported

    @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.

  • jin_devilfruits
    0x.Nya (@jin_devilfruits) reported

    @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

  • cdnsos
    Come Heavy (@cdnsos) reported

    @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

  • Shandukani2210
    Shandukani (@Shandukani2210) reported

    @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

  • brothachucka
    Sparky Slims (@brothachucka) reported

    @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

  • kaiwondr
    kai (@kaiwondr) reported

    @aleabitoreddit @IBKR fix this

  • Vikasro50357845
    Vikas kumar (@Vikasro50357845) reported

    @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”