Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (44%)
- Website (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 8 days ago |
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Website | 11 days ago |
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Trading platform | 14 days ago |
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Website | 2 months ago |
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Login | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Hits London (@HitsLondon) reported@cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.
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William W. Nicholas (@Alohayall_) reported@IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.
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Atman (@Hermes10wisdom) reported@IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…
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安然体验用VPN软件 (@Mah49628433) reported@IBKR MCP support could make account workflows smoother.
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Javi Cg (@CJ02023589) reported@IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.
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Kir Royal Trader 🥂 (@go_mask) reportedHey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.
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ilia (@ilia_el_pro) reportedwhat a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr
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William W. Nicholas (@Alohayall_) reported@IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?
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Jesus (@CCrypto1001) reported@IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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Alex 🅱📢 (@bitchutesupport) reported@IBKR When are you going to fix your downtime? Any compensation for us users?
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Mihir (@mihirbenipuri) reported@ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf
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The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless
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Ekapob⚔️ (@ekapob) reported@tomlikestocode @IBKR same problem here
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Samuel (@sam_smms) reportedHello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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Jesus (@CCrypto1001) reported@ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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WhiskeyAndIce (@OptionsWolf77) reported@Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.
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Lili Fee (@booklilifee) reported@MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.
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Baron Von Garray (@BaronVonGarray) reported@IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.
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Thomasius (@TH0MA51U5) reported@OverWeightStock @IBKR But the worst customer service!
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Miguel H (@miguel_hincapie) reported@IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?
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morphie (@morphieCNFT) reported@IBKR It took them 3 weeks to send help good job
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NaN (@iama_nan) reportedWhy is @IBKR down ? Can’t login!!!
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Susan-Betty Love (@QuackSlayerHK) reported@IBKR Fix your fxxking app/platform. This is unacceptable during market hours
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Brandon (@D3GSolutions) reportedGood grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.
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Brad Kibel (@KibelBrad) reported@IBKR Sell the stupid ****
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.
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Limpidish (@Imz_isNoGood) reported@IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.