Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	10 days ago
Mesquita	Website	14 days ago
Calgary	Trading platform	17 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Ang (@fstorm28) reported 2 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Fyke Peony (@FykePeony) reported 4 minutes ago

  @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

• 
  ndao poenya (@ndaopoenya_) reported 8 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Tim Williams (@_AcumenVentures) reported 8 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  Ekapob⚔️ (@ekapob) reported 13 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  M T (@mtaaafm) reported 14 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  joe (@Yogithebearish) reported 15 minutes ago

  @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage

• 
  Brandon (@D3GSolutions) reported 15 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Natalka (@NataliiaKoval) reported 16 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  cry diamond (@pear40853456) reported 17 minutes ago

  @yao_yao520 @IBKR same problem

• 
  MeversusMe (@Cruzdavidmiguel) reported 22 minutes ago

  @IBKR Worst broker in the business!

• 
  DadBod (@alpha_imag8252) reported 24 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Nate (@nathan96911) reported 25 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  Carlos Dos Santos (@_charles289) reported 26 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Panther-Analytics (@PantherAnalytic) reported 26 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  abc2cb (@abc2cb1) reported 27 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Said Suleimanov (@suleimanov50905) reported 27 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Jesus (@CCrypto1001) reported 27 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  David Silva Smith (@DavidSilvaSmith) reported 33 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

• 
  King (@SteveGetSold) reported 35 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Jesus (@CCrypto1001) reported 37 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Joe Wyer (@joe365ppm) reported 41 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 43 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  Painpal (@painpalcapital) reported 43 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Brandon (@D3GSolutions) reported 44 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  Jiri Vatka (@NSonic101) reported 46 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  Martijn (@Martijn251000) reported 47 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 54 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  . (@outrasparada) reported 55 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  Aaron J. Fentress (@AaronJFentress) reported 59 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.