1. Home
  2. Companies
  3. Interactive Brokers
Interactive Brokers

Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 38% Website (38%)
  • 38% Login (38%)
  • 25% Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Trading platform 7 hours ago
Phoenix Login 8 days ago
Nelson Website 15 days ago
Hyderabad Login 28 days ago
Mesquita Website 1 month ago
Calgary Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • mendaxvenatorem
    Mendax Venatorem (@mendaxvenatorem) reported

    @IBKR Terrible

  • AndyJB4676
    andrew brett (@AndyJB4676) reported

    @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

  • ihottoddy
    todd morse (@ihottoddy) reported

    @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

  • yao_yao520
    Adonis (@yao_yao520) reported

    @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

  • GingerNinjaZA
    GingerNinja (@GingerNinjaZA) reported

    @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

  • DiChiarissimo
    The Miladorlorian (@DiChiarissimo) reported

    @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

  • suleimanov50905
    Said Suleimanov (@suleimanov50905) reported

    @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

  • habibi_zzyy
    habibi (@habibi_zzyy) reported

    @ekapob @IBKR yes。down

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @OverWeightStock @IBKR But the worst customer service!

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

  • HitsLondon
    Hits London (@HitsLondon) reported

    @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • booklilifee
    Lili Fee (@booklilifee) reported

    @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

  • PupuChen4
    Pupu Chen (@PupuChen4) reported

    @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so