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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Trading platform | ||
| Login | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel B.
(@_LongVol) reported
The platform @IBKR is the absolute worst. Had it not been the one place that accepted my LP/Fund I would have housed it somewhere else. Gonna try to switch it up end of Q1.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please your TWS is a slow piece of sh*t
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LeeS
(@LeeSoffel) reported
@IBKR Do u realize its impossible to bring up the options window in any of the index ETFs or any semi volatile name? If I try to do it freezes my entire computer. To trade options I have to log off my comp & use my phone. How much longer are u going to pretend this isnt an issue?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.
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AUNZ Trader
(@aunztrader) reported
@whitebreadfox @IBKR Then why keep using it? there's a dozen other brokers you can use. Plus it's your computer that's slow, not TWS, it's the most advanced, fastest and reliable trading platform for retail traders.
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Agaszka
(@AgaCzyta) reported
@IBKR How did you help Ukraine?
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Á
(@KingDasilvaa) reported
@IBKR trying to log in my account but the services are moving very slow
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Nick Jones
(@Grainjones) reported
"maintenance underway" garbage. Are you serious @IBKR. Clown show
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DΛVID 🇨🇦
(@LongLeaps) reported
any other @IBKR clients having trouble logging in this morning? 😑
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Buffett_Notes-巴肥特投资笔记
(@Buffett_Notes) reported
@IBKR Hey, your IBKR Client Portal trading system has a serious bug that affects option trading a lot. It forbids user to input negative price number when placing option spread order. Can you fix it asap and give me an ETA? Thanks.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!
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Jean Laroche
(@boursouvie) reported
@nonDutchTrader @IBKR Is it still down for you?
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The Conservative Investor: 15%+ Yield
(@AuditorInvestor) reported
@ByrneHobart Really wish they enabled the option to buy - at least as soon as things cool down (if they do). @IBKR
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JeremyFletcher
(@jfletcher360) reported
At least the @IBKR worked after several login attempts..
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John Morgan
(@johnm1950) reported
@IBKR I can't login at the moment. Is their a problem with the site?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your software TWS is the worst. Very unreliable crap. Can’t flip through charts fast enough because “attempting to retrieve data”. Can’t even do simple things like change background color to distinguish premarket
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J Castellbell 🏴
(@MovIntegrador) reported
@IBKR Does anyone else have trouble transfering money back to own account?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS
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Pau R.
(@rom__im) reported
@IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?
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Rodrigo
(@SRodMVD) reported
@IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...
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tititoto
(@tititot39014296) reported
@IBKR is the login page down? I am unable to use the website.
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Juan!
(@juan_andres_76) reported
@IBKR your UK page is down, I haven't been able to get into my account
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Dan
(@Dan16117149) reported
@BoxScoreBrands @SarPasTrade @IBKR Will you please address this issue in a press release? It has been two months and the shareholders deserve an explanation.
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Dan Lebsack
(@DanLebsack) reported
@NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"
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Heather M
(@heatherm1122) reported
@IBKR I am unable to login to your website. Please fix ASAP. I tried on multiple browsers and mobile.
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Traderv
(@macrotrdr) reported
@IBKR WTF is wrong with your platform??? Is this the kind of service you’re offering???? When markets are at extreme volatility your platform doesn’t work! Great job mther fkers!!
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Mike Mustillo
(@rocketPower) reported
Damn my $CF buy stop on @IBKR didn't trigger despite being under my 1% limit... wtf
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Mad Scientist
(@ScientistTrades) reported
@danieljmardorf @IBKR I’m short from yesterday. Can’t pound the pig anymore. I’ve got a damn margin call to deal with.
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Nick Jones
(@Grainjones) reported
******* @IBKR. Go absolutely **** yourself piece of ****
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mach5 dot eth
(@mach5doteth) reported
I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."