Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (60%)
- Website (30%)
- Trading platform (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 23 days ago |
 Saint-Ouen
|
Login | 2 months ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
 Sydney
|
Trading platform | 2 months ago |
 Jewar
|
Website | 2 months ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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Niall B🅰️rry 🇺🇦 (@BarryNiall) reported$ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!
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BestVoyages (@best_voyages) reported@ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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jazz (@hspnyc) reported@IBKR please help.
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joe (@Yogithebearish) reported@IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.
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dindividuals (@dindividuals) reported@IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.
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Orange is Hope (@orangeishope) reported@IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.
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Camila💚 (@Camiescobar_19) reported@IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am
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Ramy Gerges (@ramyggerges) reported@IBKR customer support is abysmal.
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TradeSetupsOnly (@Tradesetupsonly) reportedWow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.
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C.S.N. Iyer (@iyerchandrru) reported@IBKR Hi Facing problem in transferring funds, pls how to proceed further…
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TiltFolio (@TiltFolio) reported@JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).
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DadBod (@alpha_imag8252) reported@IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???
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jazz (@hspnyc) reported@IBKR no support at all as I’ve been waiting days for my account to be setup.
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Brandon (@D3GSolutions) reportedI have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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白大白🎀 (@DianaV65176) reported@IBKR Send help!
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Jona (@JJLDoc) reported.@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈
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cryptoworldrich.eth (@spectrelb) reported@IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.
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Garry Walker (@GarryWalker) reported@IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.
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Jeff (@jmclarty) reportedHappy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.
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Brad Ford (@Digetydog) reported@IBKR @ibkr has terrible customer service in my opinion.
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Supernova (@supernovagab) reported@berniethebutler @citrini @IBKR is the only solution in europe
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Mark Meyer (@MarkMeyerBuilds) reportedI deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.
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Leandro Biderman (@LBTaikonauta) reported@SpaceX ****, only open to US residents in @IBKR
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Lex◇Investor (@Inves2grow) reported@_charles289 @IBKR no problems.
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?