Interactive Brokers down? Current status and problems
Some problems detected
Users are reporting problems related to: login, trading platform and website.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 3: Problems at Interactive Brokers
Interactive Brokers is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (45%)
- Trading platform (36%)
- Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Williamsburg
|
Login | 4 days ago |
 Noida
|
Trading platform | 4 days ago |
 Brest
|
Login | 24 days ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
 Sant Cugat del Vallès
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Chikara (@33alhee) reported@MarkGutman9 @ALBACapMgmt @IBKR Yes, Dec 2020. But the issue is, rinse, repeat.
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⚠️User is disputed (@jdbanker1) reported@Bernat_Huguet @IBKR What your video explained is that my IBKR funds are being used to bail out other entities. Halting buying but not selling guarantees my shares lose value. If IBKR will disable the buy (or sell) button so I lose money, we have a problem.
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BC (@bullsclaws) reported@IBKR Something very broken happened, which isn't surprising given the lack of care for your softwarel. When I tried to purchase 1 $AMC share my order was rejected 'cause it required 120,000 USD margin (web legacy) and on TWS it rejected w/o reason but let me open new opt pos (rigged)
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Jamie (@Pasternak94) reported@Robert__Botkin @IBKR @mcuban They did have collateral. The problem was setting aside 50% or even 100% collateral when GME went up 200% in 30min is unprecedented. IBKR cannot afford for its clients to go bankrupt and not have margin to back up their trades. Hence the restrictions.
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Brandon Vise (@True_2_thebigbl) reported@mcuban @RobinhoodApp @IBKR The Robinhood CEO was on tv and basiclly admitted the liquidity problem. Sounded that way anyway.
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Sportsfun4allCapper (@sportsfun4all) reported@Presleytal @mkmfitzgerald @IBKR It’s not acceptable When average joe is making off the 1% but the 1% make money of the average every day for centuries. If geek teenagers can bring down the entire market then the market has bigger issues and be dismantled
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Robert S. Montesano (@Rob_S_Montesano) reported@IBKR @mcuban If @IBKR has 9 billion in capital, what exactly is the motivation to restrict trading other than to manipulate prices to levels they need them to be at? Prices go where the market takes them -up or down - apparently some are more equal than others.
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Jonathan L. (@j0nathan63) reported@xdrylandx @IBKR was not aware of that. Thanks for the tip. But even regardless of these restrictions (which judging from the backlash, should be removed soon) the customer support at RH sucks. And their trade execution speeds are not good. And it's become clear they're not getting any better
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stksnstff (@stksnstff) reported@IBKR I joined IB because it was a professional brokerage, despite the warning that customers service was below average. Today they place account holders at the same amateur level as RH traders.I believed @IBKR was better. Today they proved me wrong.
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Robert Botkin (@Robert__Botkin) reported@IBKR @mcuban Shouldn’t you have collateral for these margin calls with institutional clients on the short options. The issue is that the short sellers were over leveraged and now you want to protect the “important clients”
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JEFFERY (@trentkelp) reported@IBKR your only wanting to protect the hedge funds! you let them front run your customer base and now you let them rig the game when they are loosing! SHAME ON YOU!
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Sadin Rahman (@realsadinrahman) reported@IBKR Please allow the sqouze to happen. And we will buy ibkr stock with our returns. No liquidity issues.
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Adrian Wooldridge (@adriandean1977) reported@mcuban @RobinhoodApp @IBKR Seems to be a liquidity issue.
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Stocktrade.tips (@Tradingheavy) reported@mcuban @RobinhoodApp @IBKR Scale was the issue at settlement layer. RH clears there own trades and when collateral rate was raised to 100% by settlement co they were not liquid enough for a volume spike on WSB stocks and were afraid of counterparty risk. So shut down buy side.
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Frank Crawford (@francislymond) reported@mcuban @RobinhoodApp @IBKR Dumb take. Brokers are on the hook for their clients margin losses. That’s the first problem. Second problem is SEC undoubtedly is threatening these firms with Enforcement cases if they allow “manipulative trading” on their platforms
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Kyle Yee (@kanasite) reported@IBKR @mcuban when the price of $GME soar, u put a restriction for buy order to "protect" the customer, where were you when the hedge fund shorted the price down to 2 dollars? Did you put a restriction for short-selling to those bloodsuckers? stop the #bullshit
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Daniel Wiener (@DanielWiener_) reported@mdetrader @IBKR If other brokers fail during the 2 days settlement period IBKR will have to find a stock in the market to give the customer the stock he deserve that the other broker failed to deliver, this forces them to buy at any price essentially making them short the stock
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Daniel Wiener (@DanielWiener_) reported@enn_nafnlaus @IBKR If other brokers fail during the 2 days settlement period IBKR will have to find a stock in the market to give the customer the stock he deserve that the other broker failed to deliver, this forces them to buy at any price essentially making them short the stock
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CHRIS BRUMBY (@official_brumby) reported@mcuban @RobinhoodApp @IBKR Liquidity issue, CEO of Robinhood just blamed it on regulations (kinda true) but you could tell they did not have the capital to put up the money to cover deposit required.
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Robert Boyle (@Popeyeir) reported@mcuban @RobinhoodApp @IBKR I have insight: We simpleton retail WSB's see mechnical opportunity for short squeeze. The Inners start losing big time. They shut us down because game is rigged & always has been. I'm an adult, don't need RH to "protect me". Supposed to be free market!
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Jonathan Schultz (@Jonatha94098472) reported@talesftf @bluenylon2 @IBKR I think these firms know that GME is a POS and they don't want their clients buying it in the hundreds when it could drop back down to the teens in a day. It went from over 500 premarket to as low as 112 today.
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Muteki iikun (@M_iikun) reported@Rob_S_Montesano @IBKR @mcuban Exactly this. If there is no cash-flow problem then their twitter account just outed their CEO as an out and out manipulator. Oops!
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Daniel Wiener (@DanielWiener_) reported@h8tchi @enn_nafnlaus @IBKR If other brokers fail during the 2 days settlement period IBKR will have to find a stock in the market to give the customer the stock he deserve that the other broker failed to deliver, this forces them to buy at any price essentially making them short the stock
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Abe (@AbrahamAbeAA) reported@IBKR If it is regulatory issue then how come webull is allowing?
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Mike Kisiel (@Kisiel1717) reported@mcuban @RobinhoodApp @IBKR It’s total crap. Many people lost ridiculous amounts of money because of Robinhoods actions. I hope that company shuts down. #Greed #manipulation
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LeadDrop (@drop_lead) reported@IBKR But the short suits can maintain their positions while you help them by driving the stock into the dirt. Maybe you also need to have a talk with the SEC.
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BC (@bullsclaws) reported@IBKR #FIXYOURSHIT MY **** AINT BROKEN
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Daniel Wiener (@DanielWiener_) reported@epaveseDC @IBKR If other brokers fail during the 2 days settlement period IBKR will have to find a stock in the market to give the customer the stock he deserve that the other broker failed to deliver, this forces them to buy at any price essentially making them short the stock
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SEN (@INTERNET4LIFE) reported@IBKR go **** yourselves
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Jamie (@Pasternak94) reported@MsGameTheory @IBKR @mcuban IBKR did not stop buying on GME. They just forced clients to buy GME without margin. The problem with margin is that it takes less than a 100% drop in the stock price to lose all your money. It's common for brokerages to do this during high periods of volatility.