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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Will Brown
(@airbornefrog) reported
@IBKR my account is still down
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The Greg Man
(@greggfr) reported
@MarcHudzon @IBKR Horrible service and horrible customer serivice
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censinohhh
(@censinohhh) reported
@ShardiB2 @IBKR Same issue. This is getting ridiculous!
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Jordy Hui
(@HuiJordy) reported
@IBKR Planning to find someone to reply on the support chat? I want to know what i need to do to apply for a compensation, server down for more than 4 hours and no one pick up the phone so that i cant stop loss is quite unacceptable, esp company as big as you guys
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عبدالعزيز بن احمد
(@aldabdulazizald) reported
@IBKR What is going on !! What will happened to out money!! I can’t login..
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DsssIOL
(@TNa4i0) reported
@IBKR I'm now able to login on website but still no trading , so I cannot close positions, ridiculous
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Sir Papagiorgio
(@SirPapagiorgio) reported
@IBKR yea, i didn't buy those $tsla puts. please remove them, must be glitch?
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR @Benzinga Not to brag you whole system is down your clients are losing millions and reports of the CEO going AWL with all the money. You’re talking about not to brag this is outrageous!!!! And I am not saying that lightly!!!
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Alex Leung
(@alexxy_08) reported
@IBKR Hi, I am still unable to login to trade. Please assist
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Yrch_the_trader
(@Yrch_the_trader) reported
Still cannot login despite they're saying it is working for most clients...well someone is lying. It can be costly after seeing so many people disappointed and other brokers actively tweeting to seduce new clients :) Good Luck IBKR #interactivebrokers @IBKR #IBKR
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SumGuy
(@UnleashedTrade) reported
@IBKR Two Hours Later... An update of the residual issues would be appreciated. I can log in but without option pricing data there's nothing I can do.
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Dtayl416
(@Dtayl6) reported
@IBKR Unacceptable downtime today; terrible customer experience. Please take the steps to minimize or better yet, eliminate impact with failover technology.
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Omer Gazit
(@GazitOmer) reported
@IBKR Horrible! Still down! Who designed your architecture??? Just amateur
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updown1234
(@updown12341) reported
@darjohn25 worst part about @IBKR is that they always blame someone else, provide misleading info. Like today, main webpage blames some "vendor", current status page provides misleading info that "systems are coming back to normal" yet no login. Support always= CRAP
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Trishul Shetty
(@trishulshetty2) reported
@IBKR What is this bullshit. You let me login but trading is not allowed ?
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Vandan Tanna
(@VandanTanna) reported
@IBKR That's a lie. Still can not login. Must be part of the "residual issue" bullshit.
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Eikichi Onizuka
(@AGEMO_1) reported
@vikramaityad @vsankholkar1 @IBKR How do you relax when you're literally losing thousands of dollars BC you can't exit a trade?? Put yourself in someone else's shoes who has a large enough account to give a ****
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Tanzen
(@Tanzen5) reported
@IBKR I am unable to trade, problems with chats too..
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Hedg.me
(@HedgMe) reported
@IBKR I still cannot login. This is nuts! Where is the update. your phone system says the party I am trying to reach is not available. @IBKR Respond. Say something!
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duhulow
(@duhulow1) reported
@_theSuLtan @IBKR @Derayah is it working still for u right now becos mine is working but i cant order damn it
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neil
(@neilfe99) reported
@IBKR - your own people are admitting the issues are not fixed and there is no ETA. Why lie in public, I hope this loses you a ton of clients, you were very innovative in the beginning, but even your lite offering doesnt compare to your competitors
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Battousai
(@battousai1130) reported
@IBKR Still mad at you. I am just gonna experiment on ways to disable 2 step authentication and stay logged in. In fact, you ran into this issue earlier, but you resolved it quickly. This time it blew up on all our faces. Thanks.
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JRod
(@Jstebby) reported
@IBKR This is ridiculous, still no updates in 2 hours, you guys have been down all day....I can't believe I trusted my funds with these guys, should've known better, moving to #TOS #leaveIBRK
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Steven Spotts
(@sp0tts21) reported
@IBKR I'm still down. Can't believe you don't have a backup server to run off, or two.
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سلطان بن مله
(@_theSuLtan) reported
@duhulow1 @IBKR @Derayah It is not yet, I can't login 🥺
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KM1FC
(@KM1FC) reported
@Fabrice25400023 @KartS115 @IBKR Can’t call by phone it all leads to T2 errors. The mismanagement is beyond horrible. Lesson learned and I’ll be moving my assets. I refuse to trust a company that can’t get basic communication right.
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afghanrebel
(@Afghanrebel) reported
@IBKR still not working....been all day. what the heck, whats the solution, i have 4-6 account with you guys. cant access it or see what's going on
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ian otto
(@knownofomo) reported
@IBKR you haven't resolved ****!!! I can't ******* log in to anything or trade!!! How ******** can you call yourselves anything other than mediocre ffs I hate IBKR and the constant tech issues!
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Roberto
(@Quavaa) reported
@IBKR 2:10 pm EST, still waiting to get logged in. I'm sure IBKR has a lot of servers to allow for authentication and access. How could they all be down? TWS cannot connect to any server.... this is ridiculous. Get this thing working already.
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Pavlos D
(@d_pavlos) reported
@IBKR Still is NOT working and apart of this I was waiting 1 hour on the phone to be connected with the trade desk to close some positions but NEVER connected to the agent. Also early the morning your automated answering machine was saying : Support in English unavailable !!!!!!!