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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Arrowz
(@TanArrowz) reported
@charuchandna @IBKR Looks like their server side has issue coz I think it’s quite global
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Alpha Vulture
(@AlphaVulture) reported
@KidDynamiteBlog @Keubiko @IBKR You probably have never experienced how the average retail broker works in Europa if you think IB is bad.
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Makoto Okazaki
(@MakOkazaki) reported
@IBKR Hi, I have applied multiple times to IBKR, and a few days after submitting my documents my application gets deleted and I can't log in anymore. I am not sure what the problem is and would love some support here!
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Misterbrown
(@Misterbrown) reported
@IBKR @IBKR I can't gain access to the website it's loading for 30 minutes now please fix it
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
I figured out how to reproduce @IBKR's blackout on bid/ask for #M2K_F and #MNQ_F. If you switch between these two, you lose bid/ask. You cannot get them back while either are still displayed in a chart, watchlist, portfolio, or otherwise. Need to remove both and refresh data.
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John T. Conover
(@iBladesi) reported
@Keubiko @IBKR It's terrible. Last time I bothered, they were unfamiliar with what a cusip was and asked me if I wanted to buy some corporates. Ugh.
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Gary Marcouiller
(@zen_gar) reported
@IBKR not sure if this company is a scam. Signed up today. Linked my checking account, and now I can not log into my account. Customer service can not help. I just want to delete my account at this point.
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Antonio Ayuso.
(@Montesala1) reported
@IBKR Hi. I have a problem with his broker. I want to make a new account, but, when i have to write my home address, the broker does not recognize the address, and I can't continue. What can I do? Thanks, regards.
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Santanu
(@Santanu_2215) reported
Every other day @IBKR service goes down during market hour . This is unacceptable. If you can not keep a production system up and running then you must be having a poor IT team on the ground which needs to be replaced with experts ! Sad !
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@IBKR This doesn't always work; for some reason the quotes interfere with eachother. You need to set up a blank page, or one without any futures tickers on it, and attempt a data refresh. This is slow. But it's faster than restarting. You may still have to restart. Mobile is faster.
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Vision Thatuiam
(@thatuiam) reported
@IBKR Blockchain is about innovation so any idea presented can be looked at like what aspect of this are they focusing on. Support them properly try to accomplish the goal whitch sometimes thats all thats needed for solutions to come not projects meeting exact vision
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@NewRiverInvest @IBKR I tried to explain it as best I could, but no, this does not work like it normally would for other tickers. One or both tickers need to be completely gone from your display (for me, they were in my portfolio as "0" positions). All day, no fix despite thousands of data refreshes.
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🔥
(@hyperconvexity) reported
@averygrrl @IBKR I think the Internet, broadly - and market networks, more specifically - are running low on overhead bandwidth capacity again … plumbing problem, IMHO 😕 🪠 …or do you think this is IB-specific? 🤔
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Toro 🦇🔊
(@ToroTheDog) reported
@Keubiko @IBKR Dude their customer service is legendary for this exact thing.
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Bearded Bear
(@BeardedBearYVR) reported
Should’ve went with @thinkorswim or @IBKR instead if @BMO SUCH A USELESS SYSTEM FOR TRADING AND EVEN WORSE CUSTOMER SERVICE #BMOinvestorline #BMO #BMOSCAM
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MCF
(@mcdocatano) reported
@Keubiko @IBKR Make sure you get through to the institutional/HF customer service. Different experience.
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@hyperconvexity @IBKR This is IB specific, market data is miniscule. Not that I've looked much at the latency/jitter, but the data packets just stop arriving completely, and I don't have any similar issues with anything else. It's the only data I'm using right now. 4K video plays just fine on YTTV.
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Dr James D Kean
(@DrJDKean) reported
@IBKR "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity." How do we fix this? I just started an application
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Steven Lee
(@StevenCooko) reported
@IBKR I had a ACATS transfer from Schwab to IBKR and during the actual transfer DMYI had a ticker change to IONQ. This is the only stock from the entire transfer where the cost basis is incorrect. If you don't fix it, does this mean I get to pay less cap gain?
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Arrowz
(@TanArrowz) reported
Is @IBKR mobile app down?
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🦋STOCKCUBE🦋
(@Stock_Cube12) reported
@IBKR can you help with this as you are @Trading212 intermediary. We just want a genuine answer from someone instead of “We’re waiting to hear back from our intermediary IBKR” it’s quite worrying that we’ve heard nothing apart from other brokers issuing them out to their clients
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Marc
(@Marc_Takahashi) reported
Pretty annoying I can’t cancel orders and support takes forever @IBKR
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Nebbiolo Inspector, Will Travel
(@SassiItalyTours) reported
@outofthemoney1 @Keubiko @IBKR I mean this in the nicest, most charitable way--their app is *embarrassingly* bad.
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Master Chief
(@PhoenixtownM) reported
@IBKR I have recently experienced a lot of issues related to market data and especially charts when using the mobile app. Is anyone aware of this problem? Or am I just paying for data that just doesn‘t get displayed? #InteractiveBrokers
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Tom Crowne
(@ThomasCrowneLLC) reported
@Keubiko @IBKR Yes horrible - we left - they pride themselves as “tech” firm but offer zero support - it’s sink or swim to be honest - it’s rough - TDI had great technology and support then they ****** things up with Schwab
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nutsling
(@microbikinis3) reported
@IBKR cryptocurrencies are illegal and immoral, people and businesses who support them are degenerates and have ulterior motives. every crypto-based product has evaporated, ruining the lives of those who used them. these are factual statements; educate yourself.
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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Kai ಠ_ಠ
(@kikababoo) reported
@TanArrowz @IBKR Still down for me
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
Fix your data feeds, @IBKR, you charge an absolute fortune and THEY DON'T WORK PROPERLY WITH TWS.
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Ricky320
(@Ricky3208) reported
@IBKR Your app is not working properly... Cant see anything except price and chart in the stock page.... Please fix asap