Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	7 days ago
Mesquita	Website	11 days ago
Calgary	Trading platform	14 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 1 minute ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Luna Trades (@totheluna21) reported 2 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Painpal (@painpalcapital) reported 2 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Susan-Betty Love (@QuackSlayerHK) reported 3 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Ekapob⚔️ (@ekapob) reported 3 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Thomasius (@TH0MA51U5) reported 7 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Ryan (@nycguy1988) reported 9 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  thewalkingimmortal (@tyeatfood) reported 12 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Huilinnnnn (@jude1law) reported 12 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  Lynda Holt (@travelynrose) reported 13 minutes ago

  @IBKR I expected better quality from you.

• 
  RobertoenMexico (@Olde_Pharte) reported 14 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Martijn (@Martijn251000) reported 16 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 18 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  z1xus (@z1xus) reported 21 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  Sr Investidor (@SrInvestidor) reported 25 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Leticia Ft (@letilibertad) reported 26 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 28 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Yishai Cohen (@Yishai__Cohen) reported 28 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Yousif Ashknani (@AshknKW) reported 34 minutes ago

  @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

• 
  Atman (@Hermes10wisdom) reported 35 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  G 💙🧡 (@iamgstv) reported 37 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Atman (@Hermes10wisdom) reported 40 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Jesus (@CCrypto1001) reported 46 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  99.⨀ (@crexsol) reported 48 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  William W. Nicholas (@Alohayall_) reported 49 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  morphie (@morphieCNFT) reported 49 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  David Silva Smith (@DavidSilvaSmith) reported 50 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  白大白🎀 (@DianaV65176) reported 51 minutes ago

  @IBKR Send help!

• 
  Long & Right (@Ramblin_Rebel13) reported 53 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Driving the Future (@driving_tf) reported 59 minutes ago

  @IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI