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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Nebbiolo Inspector, Will Travel
(@SassiItalyTours) reported
@outofthemoney1 @Keubiko @IBKR I mean this in the nicest, most charitable way--their app is *embarrassingly* bad.
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Keubiko
(@Keubiko) reported
We've been taking @IBKR for a test drive on their "institutional account" platform. Have interacted with their support people twice - downright awful - both times told me the completely wrong thing. Sometimes you get what you pay for I guess.
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MCF
(@mcdocatano) reported
@Keubiko @IBKR Make sure you get through to the institutional/HF customer service. Different experience.
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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John T. Conover
(@iBladesi) reported
@Keubiko @IBKR It's terrible. Last time I bothered, they were unfamiliar with what a cusip was and asked me if I wanted to buy some corporates. Ugh.
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Nebbiolo Inspector, Will Travel
(@SassiItalyTours) reported
@Keubiko @IBKR They didn't impress me as a retail trading platform and I went back to TW. TW's mobile app is awful, and there's no phone support, but their chat people are decent.
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Evrim
(@itisevolution) reported
@IBKR I traveled to another country & now I don't have access to IBKR because I don't receive sms authentication messages sent to my Canadian phone. Yesterday, I had partial access since I could use voice option but FSR those calls started to hang up on me today. IBKR support
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
Fix your data feeds, @IBKR, you charge an absolute fortune and THEY DON'T WORK PROPERLY WITH TWS.
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Stan_Marge
(@SuperJambon31) reported
@EmmetPeppers Memmet the king, as much as I think you’re the best on this earth on so many levels I can’t help but hate your guts whenever I have any interaction with @IBKR platform. That thing is absolutely horrendous.
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ManiaMarkets
(@ManiaMarkets) reported
@Keubiko @IBKR Phone support service dreadfully slow - not what you want when you've got problem their option platform
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B.Little
(@MrB_Little) reported
@TradesRx @IBKR Considering those are expert market, be thankful you can still purchase them. You must be heavy hitting them bids, at 1% fee its not bad at all for a small account.
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MiMedx = Fraud
(@MimedxGroupie) reported
@Keubiko @IBKR Same. Great rates. Horrible service.
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Fade2Black
(@F4DE2BL4CK) reported
@iv_technicals @IBKR Have had a couple issues with them myself lately. Bid higher than ask, laggy market order fills, order entry data not populating. TWS desktop is a laggy joke... Looks like it's from 2005
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Tom ,🇨🇦
(@tim2Honley) reported
@SteveI26827992 @IBKR @BNNBloomberg Maybe you should hang on to that cash.... If things crash
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Tom Crowne
(@ThomasCrowneLLC) reported
@Keubiko @IBKR Yes horrible - we left - they pride themselves as “tech” firm but offer zero support - it’s sink or swim to be honest - it’s rough - TDI had great technology and support then they ****** things up with Schwab
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🔴 I. Vodenitcharov CFA CMT
(@iv_technicals) reported
Why is @IBKR so bad lately? Feels like such a buggy OS. Both mobile & desktop. Is it just me noticing this? It used to be so much better.
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💬
(@sajidnizami) reported
@iv_technicals @IBKR No it's horrible and getting worse. Web UI was a little better but even that has gone bad. Can't load charts, can't see correct PnL. etc etc.
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JimFramer
(@jim_framer) reported
@IBKR If you trade with Interactive, be aware they disconnect your server just before news events.. just saying #AMC #GME
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Keubiko
(@Keubiko) reported
@StanphylCap @IBKR Might be time for the Arby's treatment to get my service level up.
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don.stockbauer
(@DonStockbauer) reported
@IBKR "Mommy, our computer just went down. We just lost all our money! "
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Bearded Bear
(@BeardedBearYVR) reported
Should’ve went with @thinkorswim or @IBKR instead if @BMO SUCH A USELESS SYSTEM FOR TRADING AND EVEN WORSE CUSTOMER SERVICE #BMOinvestorline #BMO #BMOSCAM
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MakeStonksZimbabweAgain
(@MakeStonks) reported
@Keubiko @IBKR My old firm got a big pitch from them ~10 years ago for an institutional build-out. They’d custom design some features. We spent many man hours working with them. In the end, it was so bad we moved the min $10M over there in illiquid positions to just sit idly.
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🦋STOCKCUBE🦋
(@Stock_Cube12) reported
@IBKR can you help with this as you are @Trading212 intermediary. We just want a genuine answer from someone instead of “We’re waiting to hear back from our intermediary IBKR” it’s quite worrying that we’ve heard nothing apart from other brokers issuing them out to their clients
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ValwithCatalyst
(@valwithcatalyst) reported
@Keubiko @IBKR I've found them to be terrible, but I also haven't found anyone better.
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Stanphyl Capital
(@StanphylCap) reported
@Keubiko @IBKR Unless something has recently changed radically, I can honestly say that I've always found their hedge fund "help" people to be terrific. They answer the phone on one ring, and if they don't know "the answer" they reach out within the company and get back to me quickly.
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Steve I
(@SteveI26827992) reported
Anybody else having problems trying to deposit $$ to @IBKR Canada lately? I did a Bill Pmt transfer thru my bank…and, according to the App it was cancelled on their end…Why?? @BNNBloomberg
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Fiscal Jam
(@Fiscal_Jam) reported
@unusual_whales @IBKR **** these scum bags
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GemStar12
(@gmoore1971) reported
@iv_technicals @IBKR Sooooooo Bad
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JustAnotherTradr
(@JustAnothrTradr) reported
@IBKR literally has a naming issue for the $CLAQ Warrants. The name reads *CLAQ War Jun30'26 11.5 CALL (0.5)* where the '0.5' implies that you need 2 warrants for 1 common share -- AND THAT IS ABSOLUTELY INCORRECT! You only need 1 $CLAQW to get 1 common share! SEC Link below.
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Rich Harley
(@richaharley) reported
@IBKR Hi IB team, why are your modelgreeks calculations so wrong? It seems this problem goes back years. API consistently underbakes delta, IV etc for short dated options. Do you plan to look at your options greeks calculations?