Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	9 days ago
Amiens	Website	11 days ago
Toronto	Trading platform	19 days ago
Phoenix	Login	27 days ago
Nelson	Website	1 month ago
Hyderabad	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate Whittaker (@KateWhitta17313) reported 4 minutes ago

  @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

• 
  NaN (@iama_nan) reported 7 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  froyomofo (@froyomofo1) reported 14 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Wanda Case (@WandaCase9l) reported 15 minutes ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  Yousif Ashknani (@AshknKW) reported 18 minutes ago

  @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

• 
  David Silva Smith (@DavidSilvaSmith) reported 18 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  Carlos Dos Santos (@_charles289) reported 19 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Shraey (@iamshraey_) reported 21 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  morphie (@morphieCNFT) reported 21 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  Peter Penny (@PeterCarli28957) reported 24 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Mendax Venatorem (@mendaxvenatorem) reported 26 minutes ago

  @IBKR Terrible

• 
  Matt (@MattMattvbip) reported 28 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  John Mason (@johnkmason) reported 28 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Atman (@Hermes10wisdom) reported 31 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  99.⨀ (@crexsol) reported 31 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Adonis (@yao_yao520) reported 33 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Javi Cg (@CJ02023589) reported 34 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  PhenixInvesting (@PhenixInvesting) reported 36 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Roman Lightman (@b_contrary) reported 37 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Tim Williams (@_AcumenVentures) reported 37 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  Pupu Chen (@PupuChen4) reported 41 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  Natalka (@NataliiaKoval) reported 42 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Kate Whittaker (@KateWhitta17313) reported 43 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  Lex◇Investor (@Inves2grow) reported 46 minutes ago

  @_charles289 @IBKR no problems.

• 
  niu.niu (@Double_Niu) reported 49 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  The Senior Risk Manager (@salr_nyc) reported 52 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Jesus (@CCrypto1001) reported 52 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  PSaif (@PedSaif) reported 53 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  TiltFolio (@TiltFolio) reported 57 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Rod Farva (@large_farva34) reported 58 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.