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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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mumboz
(@mumboz) reported
Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.
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lucas
(@lucas53560682) reported
@IBKR are you having problems with the website? I can't login.
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𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦🇺🇦
(@a_m_s_ns) reported
@IBKR Not even slightly interested in this ad. Go ******** away!
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Lewis_L
(@LewisL_1) reported
@ProfitsTaken @HeidiTrades @IBKR Switched to TOS couple of months ago after using Fidelity for years. I see crazy fills (bad) on TOS in comparison to what I used to get
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M
(@lelo_personal) reported
@IBKR could you please respond to my private message? I have problem to withdrawing money
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MSK
(@MihailStefan3) reported
@Rayner_Teo @IBKR Had the same problem, seems to work okish on Mozilla for now
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The Duck $MULN 🔑⚜️🏅🥇🏆🌟👑⭐️ Gold Gang
(@TheOptionsDuck) reported
@RedHotTrade @IBKR I’m down
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Zoltan 👈😎👉
(@zoltantrades) reported
@IBKR fix your damn options chain
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Giga 🤡 Gordon
(@ThetaSavedMe) reported
@Rayner_Teo @IBKR File a complaint with FINRA then they will respond immediately
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Rayner Teo
(@Rayner_Teo) reported
@IBKR Quick update, @IBKR says the glitch affected a number of users and will update me again when things are fixed... no expected timeline though.
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Folajimi Adedapo
(@orishaAje) reported
@IBKR Despite the new integration with trading view i still cant trade, i get an error message saying the i was attempting to trade a pair not supported by IBRK.
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Gpap90
(@gpap90) reported
@IBKR Fix TradingView integration please! I will have to move to FTX once they offer stocks although I like ibkr
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John R Fanelli
(@FanelliJohnr) reported
@IBKR your customer service is absolute garbage. How can an email link lead me to a million unrelated articles you want me to read and I still can't email you.
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Free At Last
(@THATCH_ARISES) reported
I just gave up on @IBKR as a broker. They have a trial account you can supposedly test drive and it puts you in a recursive loop telling you to do various things but never allows you to pull up a trade ticket or get chat help.
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POS Tr@dΞr JΞ$$ 🇳🇿
(@Jessthattallguy) reported
Anyone else having trouble logging into @IBKR web portal?
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Jackie The Goddess
(@JackieTheGodde1) reported
@IBKR I truly hate your customer support. Are you really not making enough money on commissions to keep your frikking call centers staffed?
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Tumbling Dice 🌻
(@KeefsLiver) reported
WTF is going on with option prices?!? $QQQ $SPY @IBKR @TradeStation
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Ben Finch
(@80Finch) reported
Is there any platform with worse customer service than @IBKR ?
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Steve Schoder
(@s_schoder) reported
@Rayner_Teo @IBKR I had issues on the website earlier too. Couldn't see portfolio but everything else was fine.
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Krishna
(@Krishna94532457) reported
@Rayner_Teo @IBKR I have been using interactive brokers for quite some time. I have never been able to login into the trading system of the client portal. I raised the issue with customer service team and they gave various solutions. However nothing worked. So, I use only the mobile & desktop apps
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Philippa Mayall
(@Phoenixmemoir) reported
@Rayner_Teo @IBKR You’re so polite! They should definitely acknowledge that. At 16 days I’d be ready to rip someone’s head off (but not really. I mean i wouldn’t). They’re lucky to have u as a customer.
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Wes
(@Wes31182611) reported
@cashbyclose @IBKR I had similar issues at TD this morning too
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Rayner Teo
(@Rayner_Teo) reported
[16 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 16 days ago via email and phone call. But still no updates. Help?
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sunwins888🇺🇦
(@sunwins888) reported
Has anyone any advice on setting RT Denali / @SierraChart with @IBKR? I want SC’s data to quote / display / but Exec on @IBKR. Using the symbol mapping with service=IB, support for SC data feed for symbol=#ESU22-CME (SC), trade symbol= #ES-202209-GLOBEX (IBKR) doesn’t work.
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Slayer Trades
(@BadBoyOfEnergy1) reported
So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down
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Rich Harley
(@richaharley) reported
@IBKR Hi - do you plan to allow AoN orders on SPX options? The illiquidity answer your support gave is odd.
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Mokumo
(@mokumo890) reported
@IBKR Indeed horrible customer support. I'm gonna close my account ASAP.
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Kinley
(@kinleyryne) reported
For people who invest in stocks, mutual funds, crypto, etc.. never EVER use Interactive Brokers. Dumbest customer service I've maybe ever dealt with in my life.. and that's saying something! It doesn't matter who you speak with either! @IBKR
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Ski_Lounge
(@LoungeSki) reported
@HugoHabicht5005 @IBKR Support chat has not been able to provide ETA or material assistance unfortunately. No idea how to get anyone to take a serious look.
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Peter Tarr
(@ProfitsTaken) reported
@HeidiTrades @IBKR You still want to check options and ensure you're real time with 0 delay but that has nothing to do with what you described. You described an execution miss. Common issue for ToS (TD) users.