Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	22 hours ago
Nelson	Website	8 days ago
Hyderabad	Login	21 days ago
Mesquita	Website	25 days ago
Calgary	Trading platform	28 days ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javi Cg (@CJ02023589) reported 1 minute ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Peter Penny (@PeterCarli28957) reported 2 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  ann👾 (@21timestwo) reported 4 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  habibi (@habibi_zzyy) reported 6 minutes ago

  @ekapob @IBKR yes。down

• 
  Jesus (@CCrypto1001) reported 8 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Mellie Mel (@MellieMelvc58) reported 9 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  Brandon (@D3GSolutions) reported 10 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  安然体验用VPN软件 (@Mah49628433) reported 11 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Rod Farva (@large_farva34) reported 18 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 19 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  Painpal (@painpalcapital) reported 19 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Roman Lightman (@b_contrary) reported 21 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  froyomofo (@froyomofo1) reported 22 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Susan-Betty Love (@QuackSlayerHK) reported 25 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Shraey (@iamshraey_) reported 30 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Shraey (@iamshraey_) reported 30 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  Drago (@Dragonito007) reported 37 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  The normal investor (@tradestotrades) reported 40 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Mihir (@mihirbenipuri) reported 42 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  William W. Nicholas (@Alohayall_) reported 44 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  Wealth Generator (@Wealth_G3n) reported 47 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  Brandon (@D3GSolutions) reported 51 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Brandon (@D3GSolutions) reported 52 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Jesus (@CCrypto1001) reported 53 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Jesus (@CCrypto1001) reported 54 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  Ryan (@nycguy1988) reported 54 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  Ashrith Govind (@ashrithgovind) reported 54 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  . (@outrasparada) reported 56 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Hits London (@HitsLondon) reported 57 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  Piyush Parmar (@learner_air) reported 59 minutes ago

  @IBKR Worst service