Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Website (33%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garry Walker (@GarryWalker) reported 19 seconds ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 4 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  KhushbooR (@KhushbooR1) reported 5 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  DadBod (@alpha_imag8252) reported 6 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Bubble Trouble (@SkillJoyed) reported 7 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  ilia (@ilia_el_pro) reported 12 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 16 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Ten Beers (@NBee007) reported 16 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  WhiskeyAndIce (@OptionsWolf77) reported 17 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  MisterX2025 (@billYT2025) reported 21 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  froyomofo (@froyomofo1) reported 23 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Aaron J. Fentress (@AaronJFentress) reported 24 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Otunba ₿ (@OgbeiEdward) reported 25 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  Ramy Gerges (@ramyggerges) reported 26 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 26 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  Atman (@Hermes10wisdom) reported 27 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Another oil and gas tourist (@oilgastourist) reported 29 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

• 
  ₿a ElenHODL (@BaElenhodl) reported 33 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Catherine898 (@funfoodlover) reported 35 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  Brandon (@D3GSolutions) reported 37 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  PSaif (@PedSaif) reported 38 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  99.⨀ (@crexsol) reported 43 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 43 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  MeversusMe (@Cruzdavidmiguel) reported 44 minutes ago

  @IBKR Worst broker in the business!

• 
  Bastiat Knew (@surveyforyou) reported 50 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  joe (@Yogithebearish) reported 52 minutes ago

  @IBKR It is truly the worst. A total pos.

• 
  KY (@fixurcough) reported 57 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  Mr Sinatra (@MrSinatra_MDW) reported 57 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  大侠 (@M2MLiRWzrWumuWR) reported 57 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  cryptoworldrich.eth (@spectrelb) reported 59 minutes ago

  @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.