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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Keyser Soze
(@James56487175) reported
@calvinfroedge @IBKR Best platform for retail/retirement account investing IMO. Until you need customer service help, then be prepared to wait on hold for hours.
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Alex
(@FrankiJEinstein) reported
@IBKR Good. Maybe I’ll try and get one, so that finally, when I try to withdraw, I won’t be getting an error from your app.
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EricTheActor
(@eric_actor) reported
@TraderPamplona Although beware of the worst customer service on the planet. $TETH @IBKR
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Kelly Johnson (OTC 'n Crypto @ Discord)
(@KellyJohnsonFX) reported
@KadinKerns I often have good OTC tickers, but wait to sell for too long. I am trying hard not to sell now, considering what might come. The problem is, @IBKR has it labeled a 'reduce only' stock so I can't buy back in lower if I wanted to. $GGII
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Vance Harwood
(@6_Figure_Invest) reported
@negativeyield @IBKR I'd give them a call. Obviously, their software wasn't ready for the reverse split but they're probably aware that the problem is on their side.
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Asaf Katz
(@Asaf_katz) reported
@IBKR are hitting new highs in poor customer support
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Tak Ohara
(@tak_ohara) reported
@AdriaticMetals @IBKR Hi, I’m (my company) a shareholder and use InteractiveBrokers. Not sure what the issue is, but should I take some sort of action??
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Laroche Avril
(@laroche1246) reported
@IBKR You guys have the worst customer service in the market. I have 3 trading accounts with various companies and your wait times are always extremely long. Hire some more people!
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vignesh sekar
(@vigneshsekar85) reported
@IBKR not getting my one time password and at this very moment I want to close a trade and you will ask prof when I call later and say technical issues are bound to happen and will ask for proof and such a terrible service for a fee which you guys are stealing.
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Soh
(@haroon_sohrab) reported
@lake_resources can you sort out the issue we’re facing on @Trading212 and @IBKR, we’ve not been able to trade the stock for months and you’re not taking an action on it! And NO the issue is not with the brokerages I contacted both they confirmed #stocks #otc
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Asaf Katz
(@Asaf_katz) reported
@BrianFeroldi And try to get @IBKR to answer a support ticket! Now that’s friction (been waiting over 3 weeks now)
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Mar Java
(@marjavascript) reported
I have natgas 3x long leveraged position that I need to close within an hour ******* help me out here @ibkr
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CricFinTwit
(@rhlaggarwal) reported
@IBKR not allowing to trade on NSE since yesterday closing, pathetic services - zero customer support. Please DO NOT trade with them in India
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Ivan
(@icerovski) reported
@IBKR Dear IB, it's been 6 months and you still haven't completed a transfer of one of my accounts that you initiated. Oh, and since it is in a "transition" status for that time, it is effectevely blocked and I still can't trade with it. Please FIX CLIENT SERVICES!
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@UAE
(@UAE) reported
@IBKR Becarful the worst in the world choose any other broker please.
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mleary6
(@mleary6) reported
@IBKR You know it's bad when the add shows a #chemtrail sky.
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JorgeBull
(@JorgeBull3) reported
@AdlinLing @IBKR My broker is notoriously bad at never having shares available to short. So frustrating to see a great setup, then get shut down
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Samuel Santoyo
(@SamuelSantoyoL) reported
@IBKR I am an advisor that has been working with you for almost 4 years. Is very frustrating to have new accounts that take one month or more to complete the opening process on your side. How am I supposed to give a good service to my clients with that kind of delays?
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR your TWS for windows has gone frustratingly slow. It hangs so much especially since the last week update. I suffered losses because TWS froze. It's pissing me off. I've tried more than required memory allocation. Every other application on my computer runs perfectly smooth.
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Charlotte
(@Charlotte4Puss) reported
@IBKR how do I speak with someone? Getting an error when trying to buy, despite best attempts I can’t resolve it myself.
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JoeNatural
(@ChinaStockPro) reported
Love the @IBKR platform, but HATE the customer service. As usual, I get a representative on the phone and they have NO clue whatsoever.
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SH
(@LoNo7777) reported
More unnecessary changes to the Trader Workstation by @IBKR Why do you keep making bad updates is beyond me
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Lauren
(@LaurenZannah) reported
@IBKR FYI you can just buy 1/10 of a bitcoin, they go down to a hundred millionth (a satoshi).
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Chema C. C. ⚙️
(@ChemaCC2) reported
@IBKR broken link
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DarkBGenetics
(@b_genetics) reported
@puppyeh1 @IBKR If Fe $ go down to 140, the income until 2026 is equal to the market cap...all these infrastructure plans all over the world gonna need some iron, those shipyards full of container orders (see $fro.no Q1 report) gonna need a lot of iron and all those O&G projects need it too
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Mar Java
(@marjavascript) reported
Thanks @ibkr for calling me and closing my position in profit. But dont ******* shut down the app at 12.40 ffs
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Wobble
(@wob_ble) reported
@James56487175 @calvinfroedge @IBKR Only thing I don’t like about IBKR is the customer service and the commissions on options trades. Wish they had a cap on options commissions like tastyworks
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Paix Trader
(@PaixTrader) reported
@AdlinLing @IBKR nice. yeah, IBKR. was ticked there was no availability on $moxc either. i tried a few $amc puts. bit spready but not too bad. i found this week challenging - +$900 on wk.
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Alex
(@FrankiJEinstein) reported
@IBKR you have the worst customer service in the world. Contacting you is impossible, as your website will give you an error every time I try to send you an email, while calling you is like waiting an answer from god. So far, I haven’t heard back from both of you.
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T D
(@gawd2u) reported
@IBKR Stop working w/ suppliers destroying intact primary forests! With growing threats to old growths & intact forests, you refuse to stop working w/ suppliers who cut down millions of trees. Ensure this $71 billion corporation helps stop its role in deforestation!!