Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	16 hours ago
Mesquita	Website	5 days ago
Calgary	Trading platform	7 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  赛博游牧武士道 (@wenchengwude) reported 1 minute ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  todd morse (@ihottoddy) reported 6 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  NaN (@iama_nan) reported 8 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  She Laughed (@TatsukiTop1) reported 12 minutes ago

  @IBKR Too slow...

• 
  William W. Nicholas (@Alohayall_) reported 14 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Peter Penny (@PeterCarli28957) reported 17 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Mendax Venatorem (@mendaxvenatorem) reported 18 minutes ago

  @IBKR Terrible

• 
  PSaif (@PedSaif) reported 23 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  James Sun (@LSKMSun) reported 25 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Jiri Vatka (@NSonic101) reported 27 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  Nate (@nathan96911) reported 27 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  FuHua (@F0HuazzZ) reported 30 minutes ago

  @IBKR no problem

• 
  Jesus (@CCrypto1001) reported 33 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Long & Right (@Ramblin_Rebel13) reported 36 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  David Silva Smith (@DavidSilvaSmith) reported 38 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 39 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  ndao poenya (@ndaopoenya_) reported 41 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  cry diamond (@pear40853456) reported 42 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Jesus (@CCrypto1001) reported 43 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Charu (@charultd) reported 43 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  thewalkingimmortal (@tyeatfood) reported 43 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  HammurabiHarmless (@gach51565) reported 47 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  FactPulse (@FactPulse93508) reported 49 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  Tim Williams (@_AcumenVentures) reported 49 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  M T (@mtaaafm) reported 49 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Yousif Ashknani (@AshknKW) reported 52 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  MilkyWay (@Olua_AO) reported 53 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  niu.niu (@Double_Niu) reported 53 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  PhenixInvesting (@PhenixInvesting) reported 57 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Another oil and gas tourist (@oilgastourist) reported 58 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????