Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (29%)
• Trading platform (29%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Trading platform	6 days ago
Phoenix	Login	14 days ago
Nelson	Website	21 days ago
Hyderabad	Login	1 month ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GomathiNayagam (@GomesNayagam) reported 7 minutes ago

  @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

• 
  abc2cb (@abc2cb1) reported 8 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Drago (@Dragonito007) reported 11 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  David Silva Smith (@DavidSilvaSmith) reported 11 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

• 
  . (@outrasparada) reported 18 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Sush$ (@Sush1942) reported 20 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 21 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  The PATRIOT 🎭 (@joventapollo) reported 22 minutes ago

  @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

• 
  Dan Elton (@moreisdifferent) reported 23 minutes ago

  @NotA_Bull you guys have been posting so much FUD all weekend I opened up @GodelTerminal and @IBKR expecting a slaughterhouse scene, and ... it's not that bad? And the $VIX is still relatively low at 15.27

• 
  Atman (@Hermes10wisdom) reported 26 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  . (@outrasparada) reported 26 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  Thomasius (@TH0MA51U5) reported 32 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Brandon (@D3GSolutions) reported 33 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 33 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  David Silva Smith (@DavidSilvaSmith) reported 35 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  The Miladorlorian (@DiChiarissimo) reported 36 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Cate (@joewechyy) reported 36 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  ndao poenya (@ndaopoenya_) reported 41 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Carlos Dos Santos (@_charles289) reported 41 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  FactPulse (@FactPulse93508) reported 43 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Wanda Case (@WandaCase9l) reported 44 minutes ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 44 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  PhenixInvesting (@PhenixInvesting) reported 45 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Huilinnnnn (@jude1law) reported 46 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  Martin BC (@MARTINPARK111) reported 47 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Count_Drewkoo (@NotYoungBuck) reported 48 minutes ago

  @WebullGlobal < @IBKR Trying to track real-time market structure or apply quantitative modeling is impossible when the platform holds the data hostage. Here is exactly what is happening under the hood. How Your Location Determines Routing: Your residential address dictates your backend routing. Because you aren't in New York, Webull actually routes your crypto execution and custody through Coinbase, not Bakkt.Bakkt (which holds a specific virtual currency license from the New York State Department of Financial Services) is used almost exclusively for residents of New York, Guam, and the Northern Mariana Islands. Your chart and watchlist discrepancies are being pulled directly from Coinbase's liquidity pool, not a New York firm. The 4-Hour Candle Bottleneck: You cannot properly scalp momentum if the chart refuses to paint the current price action.Webull's charting software is designed for retail bandwidth efficiency, not professional-grade tick data. On higher timeframes like the 4-hour, the platform often relies on server-side OHLC (Open, High, Low, Close) snapshots. Instead of pushing live, tick-by-tick data to build the active candle dynamically, the UI saves processing power by waiting until the 4-hour interval officially closes before rendering the final candle. It completely breaks any real-time structural analysis. Does IBKR Have This Issue? No. Interactive Brokers is built for direct market access, and their Trader Workstation (TWS) streams data differently.Dynamic Charting: TWS streams professional-grade tick data across all timeframes. Your 4-hour candle will build, wick, and fluctuate dynamically in real-time. Different Routing: IBKR does not use Coinbase or Bakkt. They route crypto execution through Paxos Trust Company and Zero Hash. Transparent Pricing: Instead of baking a wide spread into the price, IBKR charges a flat 0.12% to 0.18% commission with no hidden markups. Transitioning your active trading operations to a direct-access broker with an integrated data streaming hub will immediately solve these retail-level UI bottlenecks

• 
  Pupu Chen (@PupuChen4) reported 48 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  Brandon (@D3GSolutions) reported 51 minutes ago

  @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

• 
  GingerNinja (@GingerNinjaZA) reported 51 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  HappyHKL (@HappyHkL1) reported 58 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬