Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	12 days ago
Mesquita	Website	16 days ago
Calgary	Trading platform	18 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pat_par (@parth_995) reported 6 seconds ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  Drago (@Dragonito007) reported 15 seconds ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  MisterX2025 (@billYT2025) reported 1 minute ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  Count_Drewkoo (@NotYoungBuck) reported 2 minutes ago

  @WebullGlobal < @IBKR Trying to track real-time market structure or apply quantitative modeling is impossible when the platform holds the data hostage. Here is exactly what is happening under the hood. How Your Location Determines Routing: Your residential address dictates your backend routing. Because you aren't in New York, Webull actually routes your crypto execution and custody through Coinbase, not Bakkt.Bakkt (which holds a specific virtual currency license from the New York State Department of Financial Services) is used almost exclusively for residents of New York, Guam, and the Northern Mariana Islands. Your chart and watchlist discrepancies are being pulled directly from Coinbase's liquidity pool, not a New York firm. The 4-Hour Candle Bottleneck: You cannot properly scalp momentum if the chart refuses to paint the current price action.Webull's charting software is designed for retail bandwidth efficiency, not professional-grade tick data. On higher timeframes like the 4-hour, the platform often relies on server-side OHLC (Open, High, Low, Close) snapshots. Instead of pushing live, tick-by-tick data to build the active candle dynamically, the UI saves processing power by waiting until the 4-hour interval officially closes before rendering the final candle. It completely breaks any real-time structural analysis. Does IBKR Have This Issue? No. Interactive Brokers is built for direct market access, and their Trader Workstation (TWS) streams data differently.Dynamic Charting: TWS streams professional-grade tick data across all timeframes. Your 4-hour candle will build, wick, and fluctuate dynamically in real-time. Different Routing: IBKR does not use Coinbase or Bakkt. They route crypto execution through Paxos Trust Company and Zero Hash. Transparent Pricing: Instead of baking a wide spread into the price, IBKR charges a flat 0.12% to 0.18% commission with no hidden markups. Transitioning your active trading operations to a direct-access broker with an integrated data streaming hub will immediately solve these retail-level UI bottlenecks

• 
  MeversusMe (@Cruzdavidmiguel) reported 6 minutes ago

  @IBKR Worst broker in the business!

• 
  thewalkingimmortal (@tyeatfood) reported 11 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Leticia Ft (@letilibertad) reported 11 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  ann👾 (@21timestwo) reported 11 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Jesus (@CCrypto1001) reported 19 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Long & Right (@Ramblin_Rebel13) reported 24 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  白大白🎀 (@DianaV65176) reported 27 minutes ago

  @IBKR Send help!

• 
  Al Sher (@b1ackops) reported 31 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Kevin Ang (@fstorm28) reported 32 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Matt (@MattMattvbip) reported 32 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  KHoloud (@KH_SHx) reported 34 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  NaN (@iama_nan) reported 34 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Carlos Dos Santos (@_charles289) reported 35 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  King (@SteveGetSold) reported 37 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  The Miladorlorian (@DiChiarissimo) reported 37 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Peter Penny (@PeterCarli28957) reported 38 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 39 minutes ago

  @IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS

• 
  ilia (@ilia_el_pro) reported 41 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Natalka (@NataliiaKoval) reported 43 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 43 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Javi Cg (@CJ02023589) reported 47 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Nate (@nathan96911) reported 52 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 53 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 55 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Martin BC (@MARTINPARK111) reported 57 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  joe (@Yogithebearish) reported 57 minutes ago

  @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage