Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (45%)
-
Login (32%)
-
Trading platform (18%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Sebastian
(@tikkivolta) reported
@IBKR @Benzinga please tell us more about the account migration desaster you just performed. just to get a hold of one of your employees took me 4h+ and a nice extra 120 bucks phone bill. now stop the bragging and fix actual issues.
-
Investor Magoo
(@InvestorMagoo) reported
@IBKR My Client Portal and Trading has been blocked since January 7th. Issues has not been solved yet and Customer Service is non existent. Outrageous! New Trader stay away until they get their act together #investing #trading #interactivebrokers
-
Ketav
(@kketav) reported
@IBKR not sure how you guys are rated best online broker in 2020. i clearly see u guys going to bottom in 2021 with a very poor customer service and hold on cash transfer policy. i m definitely moving out to a different broker. This is just my 2nd day and horrible experience.
-
Zehaivlestim
(@zehaivlestim) reported
@IBKR Poor service Poor service Poor service
-
Valentino
(@ValentinoDilor5) reported
I don’t think I’ve ever experienced a worst customer service than @IBKR unreal
-
afghanrebel
(@Afghanrebel) reported
@TheDude844 @IBKR i have 9 diff accounts, so i dont check, i ignored the first one because figured glitch and maybe it will correct itself + also their customer support is so sheit. not sure whats going on
-
Data Duck UK
(@DataDuckUK) reported
@IBKR Like, WTF are you talking about??!? It's time to end the popup. It's time you get on with the trade and stop spouting BS.
-
rukuta
(@arrrmen19) reported
@IBKR Buggy software, bad CS.
-
Ell Rowe
(@ellrowee) reported
@IBKR can someone please assist me!? I was trying to simply enable my trading permissions. And now I’m being asked to give MiFIR details?!? I’m basically locked out my account! I can’t speak to anyone for help! You don’t pick up the phone or live chat!!
-
Cristian Dios R
(@CdiosR) reported
Really disappointed with your phone call service @IBKR, more than two hours waiting for an answer, trying to find out how can I operate as usual in TWS platform. Feeling neglected.
-
Jean-François/PassionTradingMarket
(@jean_roncier) reported
@IBKR customer service and customer consideration 000000
-
American Options
(@WeeklyOptions_1) reported
@IBKR Dear Interactive Brokers ****** Morons, "IMPORTANT SERVICE BULLETIN Due to market volatility, we are experiencing a significant increase in MessageCenter inquiries" How can u have the same message for a year?? You fckn liars. The real answer is u refuse to hire help $VIX
-
PhilHK
(@phil_hk) reported
I have been trying to call Interactive Brokers 4 times since last night. All ending up with me giving up after 1hr+ waiting time. Maybe time to hire some more support staff? @IBKR #interactivebrokers
-
James Ruhle
(@jahruhle) reported
@IBKR hi there, I’d really like to get a hold of customer support somehow. I tried emailing 5 days ago and no response. I’ve been waiting on chat and on hold for over two hours now....
-
srsbizness
(@srsbizness1) reported
@IBKR you keep bugging me to fund my account but are ignoring my customer service request that I need answered first
-
MACD_Trades-13
(@MacdTrades) reported
@IBKR was on hold for 1:30hrs. Rep was horrible to deal with couldn’t help me with my concerns! Was looking to open up an account, had questions about the demo. Couldn’t see pricing on the charts and other things. The rep hangs up on me after 20mins and doesn’t answer anything!
-
Nikos Kakoulidis
(@NKakoulidis) reported
@IBKR It’s unbelievable what’s happen with your customer service! Do you really have someone there? No answer after one hour waiting time for 5 consecutive days is not acceptable. You are the worst platform I ever had !
-
American Options
(@WeeklyOptions_1) reported
@IBKR @Benzinga Dear Interactive Brokers ****** Morons, "IMPORTANT SERVICE BULLETIN Due to market volatility, we are experiencing a significant increase in MessageCenter inquiries" How can u have the same message for a year?? You fckn liars. The real answer is u refuse to hire more help #IBKR
-
afghanrebel
(@Afghanrebel) reported
has anyone else noticed @IBKR interactive brookers trying to fhk over traders? it seems unreal and crazy but 2 weeks ago i had put avg of 0.37 cents, i woke up. they increased it to $1.15. $FCEL swing short $18.67 avg and today it said my short avg is $8 and i am down big
-
Investor Magoo
(@InvestorMagoo) reported
@IBKR a perfect negative 5 star for having the worst customer service in the industry. The technology behind their Client Portal is just as bad. It will lock you out of your account and you won' t have access to your funds until it's fixed. Stay away!
-
Ketav
(@kketav) reported
@IBKR Worst ever experience with IBKR.
-
MKW
(@rugcernie) reported
@IBKR, Please move your customer service in English to the United States. Thank you.
-
Jean-François/PassionTradingMarket
(@jean_roncier) reported
@IBKR customer service and customer consideration 000000
-
Evan Kerekes
(@Trader_Keys) reported
@IBKR 3 separate devices get "unknown error" every time I tried to execute a trade in final 30 minutes of trading day. Now on hold for over 1 hr. Couldn't be more happy with your trading platform and customer service
-
Zehaivlestim
(@zehaivlestim) reported
@IBKR @Benzinga Poor service Poor service Poor service Only snswer mechine
-
Zehaivlestim
(@zehaivlestim) reported
@IBKR poor service My account is locked and i cant reach u
-
Investor Magoo
(@InvestorMagoo) reported
@IBKR I'm back to this post. Sadly no progress on my issue. Blocked account and Client Portal. Customer Service is the worst in the world = non existent. New Trader, save yourself a massive headache and find a better broker!
-
Jm
(@Jm19926129) reported
@IBKR Bad service faulty tech. Don't believe the review
-
TM
(@torremotrader) reported
@WeeklyOptions_1 @IBKR @Benzinga They say #IBKR is not for small account guys. They will never hire more help to serve small account guys, as such their customer service is completely non-existent for such.
-
The Dude
(@TheDude844) reported
@Afghanrebel @IBKR Wtf. Maybe bug? I have an account but never traded with them