Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 23, 3:30 AM GMT+5:30	0	0
May 23, 3:50 AM GMT+5:30	0	0
May 23, 4:10 AM GMT+5:30	0	0
May 23, 4:30 AM GMT+5:30	0	0
May 23, 4:50 AM GMT+5:30	0	0
May 23, 5:10 AM GMT+5:30	0	0
May 23, 5:30 AM GMT+5:30	0	0
May 23, 5:50 AM GMT+5:30	0	0
May 23, 6:10 AM GMT+5:30	0	0
May 23, 6:30 AM GMT+5:30	0	0
May 23, 6:50 AM GMT+5:30	0	0
May 23, 7:10 AM GMT+5:30	0	0
May 23, 7:30 AM GMT+5:30	0	0
May 23, 7:50 AM GMT+5:30	0	0
May 23, 8:10 AM GMT+5:30	0	0
May 23, 8:30 AM GMT+5:30	0	0
May 23, 8:50 AM GMT+5:30	0	0
May 23, 9:10 AM GMT+5:30	0	0
May 23, 9:30 AM GMT+5:30	0	0
May 23, 9:50 AM GMT+5:30	0	0
May 23, 10:10 AM GMT+5:30	0	0
May 23, 10:30 AM GMT+5:30	0	0
May 23, 10:50 AM GMT+5:30	0	0
May 23, 11:10 AM GMT+5:30	0	0
May 23, 11:30 AM GMT+5:30	0	0
May 23, 11:50 AM GMT+5:30	0	0
May 23, 12:10 PM GMT+5:30	0	0
May 23, 12:30 PM GMT+5:30	0	0
May 23, 12:50 PM GMT+5:30	0	0
May 23, 1:10 PM GMT+5:30	0	0
May 23, 1:30 PM GMT+5:30	0	0
May 23, 1:50 PM GMT+5:30	0	0
May 23, 2:10 PM GMT+5:30	0	0
May 23, 2:30 PM GMT+5:30	0	0
May 23, 2:50 PM GMT+5:30	0	0
May 23, 3:10 PM GMT+5:30	0	0
May 23, 3:30 PM GMT+5:30	0	0
May 23, 3:50 PM GMT+5:30	0	0
May 23, 4:10 PM GMT+5:30	0	0
May 23, 4:30 PM GMT+5:30	0	0
May 23, 4:50 PM GMT+5:30	0	0
May 23, 5:10 PM GMT+5:30	0	0
May 23, 5:30 PM GMT+5:30	0	0
May 23, 5:50 PM GMT+5:30	0	0
May 23, 6:10 PM GMT+5:30	0	0
May 23, 6:30 PM GMT+5:30	0	0
May 23, 6:50 PM GMT+5:30	0	0
May 23, 7:10 PM GMT+5:30	0	0
May 23, 7:30 PM GMT+5:30	0	0
May 23, 7:50 PM GMT+5:30	0	0
May 23, 8:10 PM GMT+5:30	0	0
May 23, 8:30 PM GMT+5:30	0	0
May 23, 8:50 PM GMT+5:30	0	0
May 23, 9:10 PM GMT+5:30	0	0
May 23, 9:30 PM GMT+5:30	0	0
May 23, 9:50 PM GMT+5:30	0	0
May 23, 10:10 PM GMT+5:30	0	0
May 23, 10:30 PM GMT+5:30	0	0
May 23, 10:50 PM GMT+5:30	0	0
May 23, 11:10 PM GMT+5:30	0	0
May 23, 11:30 PM GMT+5:30	0	0
May 23, 11:50 PM GMT+5:30	0	0
May 24, 12:10 AM GMT+5:30	0	0
May 24, 12:30 AM GMT+5:30	0	0
May 24, 12:50 AM GMT+5:30	0	0
May 24, 1:10 AM GMT+5:30	0	0
May 24, 1:30 AM GMT+5:30	0	0
May 24, 1:50 AM GMT+5:30	0	0
May 24, 2:10 AM GMT+5:30	0	0
May 24, 2:30 AM GMT+5:30	0	0
May 24, 2:50 AM GMT+5:30	0	0
May 24, 3:10 AM GMT+5:30	0	0
May 24, 3:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (78%)
Website (11%)
Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	8 days ago
Los Angeles	Website	15 days ago
London	Login	17 days ago
Melbourne	Login	22 days ago
Cape Town	Login	24 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 4 minutes ago
@IBKR Any update on my support ticket
Deepak (@Deepak66259832) reported 5 minutes ago
@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
Clem Chambers (@ClemChambers) reported 7 minutes ago
@IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.
Vj (@VJ_303) reported 8 minutes ago
@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
Sachin (@bitcoin__asset) reported 12 minutes ago
@IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision
Cashflow King (@cashflow_king94) reported 13 minutes ago
Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??
Flesh & Bone VR (@mcdroidgame) reported 14 minutes ago
@Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?
SumoMoon (@sumo_moon) reported 16 minutes ago
@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
xp Ehsaan (@XP_Ehsaan) reported 18 minutes ago
@joemccann @IBKR Does it support 1 min candles ?
Rod J Davis 🇺🇸 (@rjd_mkts) reported 18 minutes ago
@IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!
Sam 🇨🇦 (@CanadasFukd) reported 20 minutes ago
@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
Charles Schwab Corp (@CharlesSchwab) reported 20 minutes ago
@arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.
EliteTrading (@EliteGainzTrade) reported 26 minutes ago
@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
Adi (@adi_baradwaj) reported 26 minutes ago
@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
Cotednq (@Dougcotefx) reported 30 minutes ago
@dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.
Ethics (@ethics3606) reported 33 minutes ago
I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 36 minutes ago
@IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.
prathap chandra (@prathap_moola) reported 37 minutes ago
@IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 44 minutes ago
@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
DeV (@A_Dev9) reported 45 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
0xW 🍌 (@0xWwwwwwww) reported 45 minutes ago
@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
LiliAna (@Terranatura4) reported 47 minutes ago
@IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss
DarthKenobi (@plantbasedlc) reported 50 minutes ago
@IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?
Ganwin (@Ganwin2) reported 51 minutes ago
@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
Vikas kumar (@Vikasro50357845) reported 55 minutes ago
@IBKR Very Bad service no responce 😡
Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported 56 minutes ago
@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
DWmontgomery (@DWpaMont) reported 59 minutes ago
@IBKR bad product
Akhenaton (@holden_commodor) reported 59 minutes ago
@IBKR serioulsy why do you signicantly changed the customer report settings?
MilesHighClub (@mileshighclubb) reported 1 hour ago
@cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.
Michael (@mjy220) reported 1 hour ago
@IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.