Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	3 days ago
Mesquita	Website	7 days ago
Calgary	Trading platform	10 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex 🅱📢 (@bitchutesupport) reported 5 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  MeversusMe (@Cruzdavidmiguel) reported 5 minutes ago

  @IBKR Worst broker in the business!

• 
  z1xus (@z1xus) reported 10 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  白大白🎀 (@DianaV65176) reported 12 minutes ago

  @IBKR Send help!

• 
  Atman (@Hermes10wisdom) reported 14 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Susan-Betty Love (@QuackSlayerHK) reported 15 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  The Titan Traders (@TT_stocks_) reported 16 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Charu (@charultd) reported 16 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  Huilinnnnn (@jude1law) reported 18 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 21 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Boosting Media (@Booster7860) reported 23 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  The Senior Risk Manager (@salr_nyc) reported 25 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Baron Von Garray (@BaronVonGarray) reported 28 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  ndao poenya (@ndaopoenya_) reported 31 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  DadBod (@alpha_imag8252) reported 32 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  RobertoenMexico (@Olde_Pharte) reported 33 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  WhiskeyAndIce (@OptionsWolf77) reported 37 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  安然体验用VPN软件 (@Mah49628433) reported 38 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  M T (@mtaaafm) reported 38 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Yousif Ashknani (@AshknKW) reported 45 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  G 💙🧡 (@iamgstv) reported 47 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Cate (@joewechyy) reported 49 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  niu.niu (@Double_Niu) reported 50 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  yd (@kyingda) reported 53 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  Martijn (@Martijn251000) reported 55 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  Brandon (@D3GSolutions) reported 56 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Jesus (@CCrypto1001) reported 57 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Natalka (@NataliiaKoval) reported 59 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Hits London (@HitsLondon) reported 1 hour ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  Jesus (@CCrypto1001) reported 1 hour ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.