Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (45%)
-
Login (36%)
-
Trading platform (14%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Tinker
(@JackTinker1) reported
@thebighulk2 @IBKR This doesn’t happen in other brokerages. I’ve used several and never have experienced the problems that I have with IBKR
-
Majed 🚀 🔥📈
(@omgmajood) reported
@IBKR Hi. I've invited several people to join IBKR through my referral and was promised $200 when their accounts are open and for them to get a free $ibkr stock. I haven't received the $200 and they as well haven't gotten the stock. Can you please help? Thanks!
-
Robert Chapin
(@BobChapin22) reported
@IBKR When you guys are having issues like you are having this morning, would you please update your system status page!!!!!! It is ridiculous that you don't do that. Losing patience with your server, long time customer.
-
Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
-
Anthony Sydney
(@antyang11) reported
@IBKR wtf cant even buy spy or tqqq to hedge anything! ur option chains arent available
-
trdrbo1
(@tradrbo1_) reported
@IBKR how about fixing your damn charts for a start?!
-
Ken
(@Kenaschmidt) reported
@IBKR Can't load charts on half my symbols in TWS pro - "attempting to retrieve data" never goes away. Restart doesn't help. What are you guys doing over there??
-
End of Trend Watcher
(@_Trend_Watcher) reported
@IBKR TWS charts are down, why don't you update system status and fix it?
-
Erik Vandenberg
(@vandenberg_erik) reported
@IBKR I am a long term client and upset that i cannot reach your customer service. I have written three tickets since Feb 16, waited many hours on the phone and the chatbox. What can I do to reach you??
-
Hemali Tanna
(@hemalitanna) reported
@IBKR Hi, I just opened an account and account is approved, but I cannot trade or even log in to my mobile app. It keeps giving username/password error even though I am entering everything correctly. Please help. The Singapore customer care call line doesnt work.
-
Omar
(@PizzaManOmar) reported
@me3notBe @IBKR $SPY option chain not working also
-
Up·side Forever
(@UpsideForever) reported
@johnny310X @IBKR Damn bruh I feel your pain
-
End of Trend Watcher
(@_Trend_Watcher) reported
@IBKR charts will not load in TWS yet you indicate all systems are functioning, yet I'm on hold 10 minutes and counting for tech support despite (allegedly) no tech issues at present
-
hopethisemailfindsyouwell
(@alika55at) reported
@IBKR None of my data is retrieving and you have horrendous customer service and reply times. Don’t ask me to send you a dm because I can’t since you don’t follow me. Please dm me with a resolution
-
Phil Parsonage
(@PhilParsonage) reported
Seriously @IBKR - you HAVE to sort out this "attempting to retrieve data" issue which has been going on for weeks. This is ridiculous. Trying to trade blind here. Fix this issue or lose your customers.
-
FunkyHedge
(@FunkyHedge) reported
@grizzledtrader @IBKR Yeah, my worst experience with trading from old days a name: TWS.
-
Kumo Monkey
(@KumoMonkey) reported
Hey! Look! @IBKR's market data is failing once again, on the most critical moments. Brilliant broker... To dump and get out of immediately. Why would I pay for Pro these days with such a bad service?
-
John Galt?
(@me3notBe) reported
@IBKR All OPTIONS with symbols beginning with T are SHOWING NO PRICES. FIX IT
-
Johnny31X(XV)
(@johnny310X) reported
The ONY reason why i moved to @IBKR 5 years ago is cuz this **** wasn’t happening over there ..... attempting to retrieve data .... u ruining my day guys!!!! FIX YOUR ****
-
Mr. Big
(@_Big_Business_) reported
@IBKR options trading is down. Can't even get quotes and there's high volatility. What gives?
-
MS
(@MS34098687) reported
@IBKR The issue resolved itself inside 15 minutes - hopefully an isolated incident
-
Ru Chern Chong
(@ruchernchong) reported
@IBKR support must be so busy today that the waiting time is insane.
-
Up·side Forever
(@UpsideForever) reported
@ivb_92 @IBKR Been having the same issue for the last two days, "Attempting to retrieve data" really ******* us over here
-
dip buy
(@ridha88967759) reported
any one have problem in ibkr ? #ibkr @IBKR
-
Omar
(@PizzaManOmar) reported
$SPY option chain is not working on @IBKR FIX
-
Laith N. Kamal
(@laithkamal) reported
@JackTinker1 @IBKR They’re terrible
-
ms
(@squirrel_blind) reported
@IBKR seriously customer service is appalling - No one picks up - chat crashes ... cmon, you need to up your game , a lot
-
Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
-
Anthony Sydney
(@antyang11) reported
@IBKR bloody options chains are down
-
Omar
(@PizzaManOmar) reported
@hungry_cap @IBKR yup $SPY not working for me