Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	11 days ago
Mesquita	Website	15 days ago
Calgary	Trading platform	18 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesus (@CCrypto1001) reported 1 minute ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Lili Fee (@booklilifee) reported 1 minute ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Tim Williams (@_AcumenVentures) reported 2 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  Brandon (@D3GSolutions) reported 2 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  The Miladorlorian (@DiChiarissimo) reported 2 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Y. Daniel Cheng (@danielhitome) reported 6 minutes ago

  @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

• 
  Jesus (@CCrypto1001) reported 7 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  FuHua (@F0HuazzZ) reported 8 minutes ago

  @IBKR no problem

• 
  The Senior Risk Manager (@salr_nyc) reported 9 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 12 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  Samuel (@sam_smms) reported 14 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  EliteTrading (@EliteGainzTrade) reported 17 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  William W. Nicholas (@Alohayall_) reported 19 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Martijn (@Martijn251000) reported 22 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  Drago (@Dragonito007) reported 24 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Yousif Ashknani (@AshknKW) reported 26 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  白大白🎀 (@DianaV65176) reported 26 minutes ago

  @IBKR Send help!

• 
  Nate (@nathan96911) reported 29 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  . (@outrasparada) reported 31 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 35 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Brad Kibel (@KibelBrad) reported 37 minutes ago

  @IBKR Sell the stupid ****

• 
  Brandon (@D3GSolutions) reported 37 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  ₿a ElenHODL (@BaElenhodl) reported 39 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Fyke Peony (@FykePeony) reported 41 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  Sr Investidor (@SrInvestidor) reported 44 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  cry diamond (@pear40853456) reported 48 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Carlos Dos Santos (@_charles289) reported 52 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Panther-Analytics (@PantherAnalytic) reported 55 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  PhenixInvesting (@PhenixInvesting) reported 60 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Shraey (@iamshraey_) reported 60 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?