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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 11 days ago
Le Grand-Quevilly Login 16 days ago
Sydney Trading platform 16 days ago
Jewar Website 20 days ago
Noida Login 1 month ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • 3nder555
    sfrPILLED (@3nder555) reported

    @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

  • chris24eth
    chris24.eth 🟦 (@chris24eth) reported

    @IBKR The last broker to remove PDT restrictions. This number will go down

  • mcdroidgame
    Flesh & Bone VR (@mcdroidgame) reported

    @Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?

  • DianaV65176
    白大白🎀 (@DianaV65176) reported

    @IBKR Send help!

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Sounds like broke people problems ngl

  • baanibaani4
    baani 🦕 (@baanibaani4) reported

    @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • pastperformerAU
    pastperformer (@pastperformerAU) reported

    @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

  • 0x7fff9
    ***** Not CISSP® 🔹 (@0x7fff9) reported

    @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • KingranYama
    kingran (@KingranYama) reported

    The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

  • flukigero
    Olivier (@flukigero) reported

    @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • FransBakker9182
    Frans Bakker (@FransBakker9182) reported

    My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre

  • ranking_smart
    Smart Investor (@ranking_smart) reported

    @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

  • jin_devilfruits
    0x.Nya (@jin_devilfruits) reported

    @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

  • DWpaMont
    DWmontgomery (@DWpaMont) reported

    @IBKR bad product

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

  • ToXicGod321
    ToXic God (@ToXicGod321) reported

    @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

  • Digetydog
    Brad Ford (@Digetydog) reported

    @IBKR @ibkr has terrible customer service in my opinion.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

  • agivacuum
    Vacuum Cleaner (@agivacuum) reported

    @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR It is truly the worst. A total pos.

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?