Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (48%)
-
Login (38%)
-
Trading platform (10%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Rode Stefan 🐢🔴
(@Rode6521) reported
@IBKR These ads are really starting to get bad.
-
NikoKVCS
(@NikoKVCS) reported
@IBKR IBKR is the worst broker i ever used :D
-
Zhe Liu
(@liuzhe821) reported
@IBKR When will you fix the $ trading issue?
-
Erika Walter
(@ERIKA__WALTER) reported
@IBKR 1/2 - You have failed to call me back for over 48 hours, going on 72 hours b/c my phone was stolen and I'm locked out. This is unacceptable that you won't allow me in with all the documents I've emailed to you and that your 2-factor ID system is this terrible its failed twice.
-
Erika Walter
(@ERIKA__WALTER) reported
@IBKR I need immediate help. Your site is saying an error occurred and I need someone to contact me IMMEDIATELY. My iPhone was stolen from the beach in Mexico and I need the iPhone verification removed from my account so I can trade from my laptop.
-
Damien
(@PirateWealth) reported
@IBKR Ok is there cash out problems with this platform ? Want to go in but some comments are scary
-
bobek🙏🇺🇦
(@lolekinbobek) reported
@SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦
-
Paul Wagner
(@pwagnerv) reported
@IBKR Not super happy with your customer service. Having problems still with your app (program) after multiple chats with u.
-
Vasily Sidorov
(@bazzilic) reported
If you buy/sell $USDT or $USDC, don’t trade directly SGD <-> USDT/C, you’ll get a bad exchange rate. Get a multicurrency acct w\@DBSbank and register an acct with a broker (I use @IBKR and @SaxoSingapore)… 3/8
-
consciousconservative
(@conaciousconse1) reported
@IBKR worst customer service in finance. you’re a discount broker, but your commissions are higher than @CharlesSchwab and others whilst having absolutely non existent customer service Stop making it the clients responsibility to navigate your @IBKR operational constraints
-
Adam Sindelar
(@t80sr) reported
@IBKR How can a customer get any support from you, if all the ways of contacting you are broken?
-
Steve Urkel
(@UrkelDaMan) reported
@EmmetPeppers @waitbutwhy @IBKR But when you do end up needing it, IBKR service is an absolute nightmare probably the worst out of any of the big brokerages. I’ve stayed with them though bc their platform is far superior to others
-
Emmet Peppers
(@EmmetPeppers) reported
@RobbyXie @waitbutwhy @IBKR Thanks, i need to ask for guidance on doing new stuff too…i thought Bloomberg was harder to pick up but had better service when you needed it (but also costs a ton to use Bloomberg vs. IBKR makes very little off each customer vs. other brokers)
-
Adam Sindelar
(@t80sr) reported
@IBKR Hey, I just got an "unexpected error" trying to "Report a problem" about the email form not working, when I was trying to email you that your ticket system returns errors when I try to make a ticket about the trading platform being down. WTF? Do any engineers work there?
-
Erika Walter
(@ERIKA__WALTER) reported
@IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service
-
Jtrader
(@jesusmnltrader) reported
@IBKR More than 1 month to open my account and still no response, very bad service.
-
oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial)
(@oudeis11) reported
Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?
-
Lebeau@stock
(@Lebeaustock1) reported
@IBKR Is your web portal down ? I can not see my portfolio and place (or close) new option contracts. I had the same issue last Thursday and so from your office told me it was an internal BUG and should be solved quickly. Twice in a week ??? Really?
-
Davonte Rasool Keith
(@dvntekeith) reported
@IBKR why am I unable to log into my account? Fix this, now.
-
Shane Forbes -- 🧑⚕️👨⚕️cannot 🧐
(@shaneforbes) reported
@IBKR the timeout on your website for the login security code is ridiculously short. more often than not, i do not receive the code in time. many websites give 10 minutes. that's fair considering all the things that could go wrong. looks to me you'll give out far less. 🤡show.
-
RobX
(@RobbyXie) reported
@EmmetPeppers @waitbutwhy @IBKR IBKR interface is so bad though! Can you look past it?
-
گردآفرید
(@gordafariiiiid) reported
@IBKR Iranian people , Iranian Balochs need help . Please help ... #MahsaAmini #Not_to_kill_the_Balochs #IranRevolution2022
-
William Bird
(@WilliamBirdeau) reported
@EmmetPeppers @waitbutwhy @IBKR What? IBKR is the worst…
-
1²34
(@warro2k) reported
-impossible reach customer service -Most of acc. doesnt approve even an month -U cant withdraw your money -Worst seen platform ever @IBKR
-
Smart Crypto 🌐 /₲/
(@0xSmartCrypto) reported
@IBKR What is your support email please? I’m trying to get a new account set up.
-
Jakub Jochec
(@jakubjochec) reported
@IBKR your support is just fantastic ... you cannot even solve basic software issue ... your "technical support" keeps repeating same "solution" no matter how many times it fails.
-
Erika Walter
(@ERIKA__WALTER) reported
@IBKR Please get back to me!!!! my phone was stolen in Mexico and I need to halt the 2 factor verification. I keep trying to message you and get an error.
-
shawn goh
(@shawngoh17) reported
@IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?
-
1²34
(@warro2k) reported
@IBKR impossible reach customer service what kinda bulshit is it?
-
Ashwaq
(@ashwaq_08) reported
@0xSmartCrypto @IBKR Same problem, hard to find a way to contact them !!