Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (44%)
- Website (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 7 days ago |
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Website | 11 days ago |
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Trading platform | 14 days ago |
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Website | 2 months ago |
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Login | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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𝗦 𝗔 𝗨 𝗗 (@saud_ix) reportedHi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA
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Luna Trades (@totheluna21) reported@IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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Susan-Betty Love (@QuackSlayerHK) reported@IBKR Fix your fxxking app/platform. This is unacceptable during market hours
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Ekapob⚔️ (@ekapob) reported@tomlikestocode @IBKR same problem here
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Thomasius (@TH0MA51U5) reported@OverWeightStock @IBKR But the worst customer service!
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Ryan (@nycguy1988) reported@IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.
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thewalkingimmortal (@tyeatfood) reported@TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.
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Huilinnnnn (@jude1law) reported@IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable
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Lynda Holt (@travelynrose) reported@IBKR I expected better quality from you.
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RobertoenMexico (@Olde_Pharte) reported@IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??
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Martijn (@Martijn251000) reported@IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment
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@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me
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z1xus (@z1xus) reported@IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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Leticia Ft (@letilibertad) reported@IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.
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Yishai Cohen (@Yishai__Cohen) reportedAfter @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).
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Yousif Ashknani (@AshknKW) reported@yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.
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Atman (@Hermes10wisdom) reported@IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.
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G 💙🧡 (@iamgstv) reported@solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem
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Atman (@Hermes10wisdom) reported@IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…
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Jesus (@CCrypto1001) reported@IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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99.⨀ (@crexsol) reported@monad @IBKR wtf is ibkr seems huge welldone team
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William W. Nicholas (@Alohayall_) reported@IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.
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morphie (@morphieCNFT) reported@IBKR It took them 3 weeks to send help good job
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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白大白🎀 (@DianaV65176) reported@IBKR Send help!
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Long & Right (@Ramblin_Rebel13) reportedI have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC
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Driving the Future (@driving_tf) reported@IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI