Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	2 days ago
Mesquita	Website	6 days ago
Calgary	Trading platform	9 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William W. Nicholas (@Alohayall_) reported 4 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Peter Penny (@PeterCarli28957) reported 5 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 5 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  DadBod (@alpha_imag8252) reported 10 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  Aaron J. Fentress (@AaronJFentress) reported 12 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  G 💙🧡 (@iamgstv) reported 14 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Brandon (@D3GSolutions) reported 18 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  morphie (@morphieCNFT) reported 19 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  Shraey (@iamshraey_) reported 19 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  kevin (@kevin03698324) reported 19 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  Mr Sinatra (@MrSinatra_MDW) reported 20 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Mihir (@mihirbenipuri) reported 20 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Drago (@Dragonito007) reported 20 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  yd (@kyingda) reported 21 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  Brad Kibel (@KibelBrad) reported 22 minutes ago

  @IBKR Sell the stupid ****

• 
  RobertoenMexico (@Olde_Pharte) reported 26 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Nate (@nathan96911) reported 29 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  Brandon (@D3GSolutions) reported 29 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 39 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  NaN (@iama_nan) reported 45 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Jiri Vatka (@NSonic101) reported 45 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  Ekapob⚔️ (@ekapob) reported 45 minutes ago

  @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

• 
  Ramy Gerges (@ramyggerges) reported 49 minutes ago

  @IBKR customer support is abysmal.

• 
  Martin BC (@MARTINPARK111) reported 50 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Luna Trades (@totheluna21) reported 50 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  niu.niu (@Double_Niu) reported 52 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  James Butler (@jbutlersg) reported 55 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  Jesus (@CCrypto1001) reported 56 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Peter Penny (@PeterCarli28957) reported 56 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Lili Fee (@booklilifee) reported 59 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.