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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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thomas lin
(@thomasl87994329) reported
@IBKR portal is down. I CAN'T login
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Jason love
(@Jasonlo59669410) reported
@IBKR Yeah to bad you only deal in iou's.
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Claudia Sanchez
(@Claudia06146337) reported
@IBKR When will the workspace trader finish the maintenance? I'm trying to use it for the first time
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Skrellex
(@Skrelllex) reported
@Wealthsimple #btc #eth #investing Your app is incredibly painful and slow. You are lucky @Questrade experience is far worse. @IBKR maybe I'll make the move.
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Unlimited Network
(@unlimited_defi) reported
@IBKR A centralized solution. What if we could offer the same, but decentralized hmm 🤔
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Nina Taylor
(@Ninataylor590) reported
@IBKR @IBKR what is going on with your chat support? 2 days I've been trying to use chat but every time I get a season expired message?? I'm trying to find out why on the website some charts don't show up anymore, but they did a few days ago?? Your support system sucks and I need help
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Create,Design,Build. Cabinet Builder & Crab Cakes
(@MrJoeWebster) reported
@IBKR I would if my cash options weren’t closed at 2pm on expiration day! Worst place to trade in America
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Marki
(@mark5183) reported
@IBKR Submitted application for account opening and got email that it has been approved. Following instruction to log in to fund the account but got a error message "Your Application has been deleted"
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Vadym Krysevych
(@VKrysevych) reported
@IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...
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JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
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Ashutosh Joshi
(@ashjoshii) reported
Hey @IBKR. I am having trouble accessing Indian market from my account and upon help my query was not resolved. It would be grateful if you can help. Thanks
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Shaun Cunning
(@cunning_shaun) reported
@IBKR and buy bitcoin bitcoin..whots bitcoin mister...look sonny ive been investing and working in the financial markets for a while and ive no idea except it a string of random numbers...so mister why pay 50000 pounds for a string of numbers you dont understand..**** knows laddie
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lux-str
(@NoahBudet) reported
@IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?
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SPY-der
(@RichAndFineMan) reported
@IBKR It's insane that you are one of larger brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that match with no other tool on internet. Who coded your indicators and who reviewed those? Terrible. $SPY $SPX
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Bacon fixes everything
(@wishitwereover) reported
@IBKR is mobile down?
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Ralph Kuerbis
(@RalphKuerbis) reported
@IBKR The worst possible time to buy bonds and you send me advertising?
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SPY-der
(@RichAndFineMan) reported
@IBKR It is insane that you are one of largest brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that matches with no other tool on internet. Who coded your indicators and who reviewed those? Terrible.
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Child Emperor
(@ojin_ojin) reported
@IBKR hello! I’ve been trying to reach the IBKR India helpline for days and there’s no answer! Please, someone reach out to me as there’s an issue with deposits I need to resolve ASAP!
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Aramas Wealth
(@AramasWealth) reported
@goodbye17171717 @IBKR Worst customer service on the planet, join the club
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Aramas Wealth
(@AramasWealth) reported
@TradeLightspeed We use both your service and Interactive Brokers @IBKR, no you can't beat their Margin rates and or their commissions but their service sucks, impossible to automate trading with their awful security requirements.
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consciousconservative
(@conaciousconse1) reported
@IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..
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amar bostan
(@amarbostan) reported
@IBKR I am in the uk. Everytime i try trading a warrant it comes up with a message saying no kid or kidd.. how do i fix this?
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Aramas Wealth
(@AramasWealth) reported
@IBKR Minute 32 now and still waiting for your customer support to answer/respond/reply to our urgent queries, well done Interactive Brokers 👏👏👏
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warith
(@alwareith) reported
@IBKR There is an error message appear when I try to login
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सुमित
(@breakoutbad) reported
@marketcallsHQ @algomojo I will be subscriber once the facility is enabled, as of now only @IBKR provides this for positional trades , but issue is order slicing is not supported for Indian market for conditional orders
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Ibex Letter
(@IbexLetter) reported
@IBKR Hi I am an existing IBKR customer. I tried to open a new ISA, haven't used my allowance this year. It seems like only transfers are allowed. Is that correct?
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THE SPACEMASTER "MUSK"
(@kaseyshuetheman) reported
@IBKR **** promti ng this is no Game
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Logan_R
(@SnakeIllusory) reported
When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!
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Nina Taylor
(@Ninataylor590) reported
@IBKR @ibkr I like using client portal but not all the charts show and I get this, No data of type DayChart is available for the exchange 'VALUE' and the security type 'Stock' and '1 d' and '1 min' How do I fix this?
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Alternate Econ
(@CapayPilot) reported
@IBKR worst service: Thanks for your inquiry. An unknown error occurred, please try again later. Report a problem