Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (38%)
- Login (38%)
- Trading platform (25%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 9 days ago |
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Website | 13 days ago |
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Trading platform | 16 days ago |
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Website | 2 months ago |
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Login | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Brandon (@D3GSolutions) reportedOn @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.
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Oded Tamir (@tamir_oded) reported@IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.
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Carlos Dos Santos (@_charles289) reportedHas anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.
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The Senior Risk Manager (@salr_nyc) reported@ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?
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Boosting Media (@Booster7860) reported@youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.
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Catherine898 (@funfoodlover) reported@IBKR I don't have money to invest. That is my main problem
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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Lynda Holt (@travelynrose) reported@IBKR I expected better quality from you.
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William W. Nicholas (@Alohayall_) reported@IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ??? A bunch of stupid IT do you really need so long?
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ilia (@ilia_el_pro) reportedwhat a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr
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The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless
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Yousif Ashknani (@AshknKW) reported@IBKR No communications about ur boomer app not working during market hours ???
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abc2cb (@abc2cb1) reported@algoflows @IBKR i gave up on a registration process lol awful service
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She Laughed (@TatsukiTop1) reported@IBKR Too slow...
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Mendax Venatorem (@mendaxvenatorem) reported@IBKR Terrible
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.
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Miguel H (@miguel_hincapie) reported@IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?
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MeversusMe (@Cruzdavidmiguel) reported@IBKR Worst broker in the business!
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Natalka (@NataliiaKoval) reported@IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.
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Jesus (@CCrypto1001) reported@IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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Yishai Cohen (@Yishai__Cohen) reportedAfter @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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Nate (@nathan96911) reported@IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.
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Sush$ (@Sush1942) reported@IBKR iBKR is down at crucial moments @Nasdaq
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Sophie 🌙 (@sofi3727_m) reported@mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?