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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Trading platform | ||
| Website | ||
| Login | ||
| Login | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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trunk monkey #5
(@Camkamacpcam) reported
@IBKR I'm with questrade & was seriously going to move my funds to u. However after this: **** U You're just sucking the unwashed phallus of the MMs pretending to want retailers; retailers you can sell info about to the MMs. BTW questrade didn't limit anything as far as I can see 🖕
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⚠️User is disputed
(@jdbanker1) reported
@IBKR While it’s true IBKR screwed over a bunch of customers here, they have great customer service and super fast response times. Think about that before you jump ship.
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Sam Gold
(@SamGold11068240) reported
@IBKR Well, see you when my first position in my new broker is IBKR short. Came for the reputation, left for realising you are as bad as the rest
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MemeStocksOnly
(@memestocksonly) reported
@IBKR **** off, you already destroyed the momentum.
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Chris Bigué
(@BigueChris) reported
@magicko123 @IBKR Yeah. Everyone talking about $GME on the news just conveniently omit this. They just go: $GME is the next Blockbuster LLC -> It is in inevitable decline -> It is normal to be shorted -> going against that trend is therefore manipulation -> conclusion: retail tarders bad
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR @treehcapital I started following you recently. Great feed on the insanity of the last year. Why June for you? Also, dumb question: why wouldn't GameStop use this to raise cash? SEC wouldn't let them maybe? If they did issue new stock, that'd seemingly be a way out for shorts?
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Chris Bigué
(@BigueChris) reported
@asmacarthur @IBKR Oh yeah, the worst is I am not even American and your dysfunctional management in the US is having a ripple effect around the world. Taking my exemple again, BlackBerry isn't even a US based company.
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Levi White
(@LeviWhi06827814) reported
@seb_777 @jdbanker1 @IBKR Man I love waiting in their chat service to be told to call them.
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MrConde
(@MrConde11) reported
@IBKR @mcuban Mr @ThomasPeterffy4 you let us down this week with your prestigious broker! This is the legacy you are leaving!
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Swarang Tanksali
(@TanksaliSwarang) reported
@IBKR The website I am using from India is EXTREMELY SLOW and has a supremely POOR user experience. Being a listed company, I think one would expect more. In times where pages pop up within a blink of an eye, it takes minutes for your pages to load. PS - Internet is 100mbps+
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Tom S
(@TomS68675036) reported
@IBKR How can you justify restricting stock and options trading in a Cash account. No warnings, no support after waiting 2+ hrs on top of significant financial loss. Absolutely livid. If anyone knows of any class actions underway for overseas esp Australian accounts, share the link
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StudentOLife
(@student__OfLife) reported
@IBKR You’ve shown your true colours IB. Really disappointed, I was recommending people to your platform, and now it’s the other way. The CEO embarrassed the company on TV. Hard workers in there should whistle blow and come forward to help with the class action lawsuit.
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Shehzad
(@shehzadhassam) reported
@IBKR fix your app!!
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Bogdan Darius
(@bog_darius) reported
@IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to buy, but not allowing to sell is market manipulation. I filled a SEC complaint and join a class action.
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Chris
(@chrisonsocials) reported
@IBKR Except you took away customer’s ability to trade stocks listed on the indexes that you allow. I am filing complaints with the SEC, @FINRA and closing my account.
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Hidden Bull
(@BullHidden) reported
@jdbanker1 @IBKR **** ibkr customer service! I was on hold for like one hour yesterday
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@IBKR Why can’t I login to my account?
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR Makes sense on June. Seems like one of the safest bets in history, but in a market where up is down, who knows! I thought I remember Hertz getting the reject on raising $ with their nonsense rise earlier in 2020...
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William McDonald
(@Sciencetastic) reported
from
Everett, Washington
@IBKR Ok another brokerage to avoid. Glad I never finished setting up my account. To bad I went with Robinhood back in the day, now to find an actually ethical brokerage...
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Jesper Koo
(@jesperkoo) reported
@IBKR Thanks, great to hear this now that it’s weekend. Looking forward to you to imposing these trading restrictions again on Monday. You should be really ashamed. So much for the free market. Been a happy customer for years, but now seriously considering another broker.
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Whinging Brit failing as Positive Canadian
(@Carolin64444945) reported
@jdbanker1 @IBKR Try submitting a complaint and their response time cannot be described as "superfast" by any stretch of the imagination.
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Chris Bigué
(@BigueChris) reported
@ispjoyner @IBKR You'll wait for a while sadly. IBKR isn't really known for their customer service sadly
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acaimonster
(@acaimonster1) reported
@IBKR Free market is dead, hope it's clear to everyone how it worked, works and will work. I wish you and others get sued for that obvious manipulation to help your sinking friends from hedge funds. Looking for another broker after using your services for many years, ciao!
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KittenKatan
(@KatanKitten) reported
@CNBCClosingBell @IBKR Hes worried about the unwashed masses using the hedge fund's ***** (but legal) practices against them. Too bad, learn to code.
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Kusa Weir
(@kusa_weir) reported
@IBKR Your decision to impose restrictions without prior warning has cost me personally hundreds of thousands of dollars. WE PAY YOU for this service. We aren't unpaying clients on a platform like Robinhood. I chose your platform specifically for confidence. You betrayed it.
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Bogdan Darius
(@bog_darius) reported
@IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to sell, but not allowing to buy is market manipulation. I filled a SEC complaint and join a class action.
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Hugo Fernandez
(@hugofnd) reported
@mcuban @RobinhoodApp @IBKR They have a massive liquidity problem they wont admit to. Got $30k locked up with no explanation... either that or they’re just straight up in bed with Wall Street and restricting the little guy. Likely a combo
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rangerinthehood
(@rangerinthehood) reported
@IBKR You sold out your customer.
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rangerinthehood
(@rangerinthehood) reported
@jdbanker1 @IBKR Have you even tried to use their support. Atrocious
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StockPickrMkt
(@MultiplesCap) reported
Has anyone else also been frustrated with @ibkr (interactive brokers) professional account management services, I can't be the only one having issues!