Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0
Apr 25, 7:50 PM GMT+5:30	0	0
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0
Apr 26, 12:50 AM GMT+5:30	0	0
Apr 26, 1:10 AM GMT+5:30	0	0
Apr 26, 1:30 AM GMT+5:30	0	0
Apr 26, 1:50 AM GMT+5:30	0	0
Apr 26, 2:10 AM GMT+5:30	0	0
Apr 26, 2:30 AM GMT+5:30	0	0
Apr 26, 2:50 AM GMT+5:30	0	0
Apr 26, 3:10 AM GMT+5:30	0	0
Apr 26, 3:30 AM GMT+5:30	0	0
Apr 26, 3:50 AM GMT+5:30	0	0
Apr 26, 4:10 AM GMT+5:30	0	0
Apr 26, 4:30 AM GMT+5:30	0	0
Apr 26, 4:50 AM GMT+5:30	0	0
Apr 26, 5:10 AM GMT+5:30	0	0
Apr 26, 5:30 AM GMT+5:30	0	0
Apr 26, 5:50 AM GMT+5:30	0	0
Apr 26, 6:10 AM GMT+5:30	0	0
Apr 26, 6:30 AM GMT+5:30	0	0
Apr 26, 6:50 AM GMT+5:30	0	0
Apr 26, 7:10 AM GMT+5:30	0	0
Apr 26, 7:30 AM GMT+5:30	0	0
Apr 26, 7:50 AM GMT+5:30	0	0
Apr 26, 8:10 AM GMT+5:30	0	0
Apr 26, 8:30 AM GMT+5:30	0	0
Apr 26, 8:50 AM GMT+5:30	0	0
Apr 26, 9:10 AM GMT+5:30	0	0
Apr 26, 9:30 AM GMT+5:30	0	0
Apr 26, 9:50 AM GMT+5:30	0	0
Apr 26, 10:10 AM GMT+5:30	0	0
Apr 26, 10:30 AM GMT+5:30	0	0
Apr 26, 10:50 AM GMT+5:30	0	0
Apr 26, 11:10 AM GMT+5:30	0	0
Apr 26, 11:30 AM GMT+5:30	0	0
Apr 26, 11:50 AM GMT+5:30	0	0
Apr 26, 12:10 PM GMT+5:30	0	0
Apr 26, 12:30 PM GMT+5:30	0	0
Apr 26, 12:50 PM GMT+5:30	0	0
Apr 26, 1:10 PM GMT+5:30	0	0
Apr 26, 1:30 PM GMT+5:30	0	0
Apr 26, 1:50 PM GMT+5:30	0	0
Apr 26, 2:10 PM GMT+5:30	0	0
Apr 26, 2:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (56%)
Trading platform (33%)
Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	13 days ago
Williamsburg	Login	26 days ago
Noida	Trading platform	27 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

joe (@Yogithebearish) reported 6 minutes ago
@IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.
Adi (@adi_baradwaj) reported 7 minutes ago
@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
Maria Mednikova (@MednikovaM64181) reported 10 minutes ago
Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!
DividendMillennial (@DividendMil) reported 13 minutes ago
@GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service
Jack Bauer (@Jack_Bauer2022) reported 15 minutes ago
@IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!
StockSpeaking (@StockSpeaking) reported 18 minutes ago
@nimesh3t @IBKR I have the same issue
Guru (@ZainGuru4) reported 18 minutes ago
@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
Market Mommy (@dontbsalti) reported 22 minutes ago
@trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.
@levelsio (@levelsio) reported 24 minutes ago
@scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos
irby (@irby0955) reported 25 minutes ago
@IBKR Combine service wtf bro someone call Gordon freeman
toti (@Aonnoa_) reported 27 minutes ago
@IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?
Jason Appel (@JasonAppel10) reported 28 minutes ago
@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
Binay Jha (Chartered Accountant) (@binaycjha) reported 28 minutes ago
.@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.
JT Gert (@the1Gert) reported 31 minutes ago
@MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
Eugene (@Eugenet63824560) reported 32 minutes ago
@IBKR Worst interface
JT Gert (@the1Gert) reported 32 minutes ago
@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
JackAttack (@SychoShadows) reported 34 minutes ago
@IBKR Gee I can’t imagine how this could be terrible.
Lei- レイライト 🐧 🍀 (@nottatowl) reported 36 minutes ago
@Dream_S14 @IBKR me too , and live chat is 404 error @IBKR
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 37 minutes ago
@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
Tim (@Tim158930786227) reported 38 minutes ago
@Desi_Trade It’s one of those things I thought would never happen to me… just got notified from IBKR that they are shutting down my account. It’s crazy that they @IBKR does this.
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 38 minutes ago
@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
Charles Schwab Corp (@CharlesSchwab) reported 43 minutes ago
@arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.
Steve (@IlhadoSteve) reported 46 minutes ago
@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
AngryPhysicist, PhD. (@Drcamole) reported 46 minutes ago
@IBKR @JoseTorresEcon Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
DeV (@A_Dev9) reported 47 minutes ago
@IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account
Palmer (@BankTheTrade) reported 51 minutes ago
@IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.
AngryPhysicist, PhD. (@Drcamole) reported 56 minutes ago
@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
H💣 (@harryrhart) reported 57 minutes ago
@IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS
senzu_capital (@senzu_capital) reported 58 minutes ago
@JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)
Mr. Dustan (@mr_dustan) reported 59 minutes ago
@IBKR The url on your profile is broken!