Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (64%)
- Website (27%)
- Trading platform (9%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 11 days ago |
 Saint-Ouen
|
Login | 1 month ago |
|
Le Grand-Quevilly
|
Login | 1 month ago |
 Sydney
|
Trading platform | 1 month ago |
 Jewar
|
Website | 1 month ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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joe (@Yogithebearish) reported@IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.
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Ethan Hartwell (@EthanTrades13) reported@IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….
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Boris Povolotsky (@Borispov_) reported@hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??
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Ramy Gerges (@ramyggerges) reported@IBKR has great features but customer support is abysmal!
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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joe (@Yogithebearish) reported@IBKR It is truly the worst. A total pos.
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baani 🦕 (@baanibaani4) reported@ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers
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PonziMaxi (@ChaserBid) reportedTrying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?
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Adaxelo (@RoiSinge) reported@IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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joe (@Yogithebearish) reported@IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reportedOn the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.
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James Sun (@LSKMSun) reported@IBKR you need to improve your services!!! Reaction is slow today!!!!
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Jasdeep (@jmadan) reported@IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone
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Otunba ₿ (@OgbeiEdward) reported@IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.
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M T (@mtaaafm) reported@IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.
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William W. Nicholas (@Alohayall_) reported@IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?
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Adam Voulstaker (@AdamVoulstaker) reported@ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front
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LiliAna (@Terranatura4) reported@IBKR Your ticket message returns in error!!
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kevin (@kevin03698324) reported@IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them
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Marco (@marcoaam95) reported@IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?
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William W. Nicholas (@Alohayall_) reported@IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.
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Vj (@VJ_303) reported@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
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Smart Investor (@ranking_smart) reported@IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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John Martin (@jminvesting) reportedI really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.
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Come Heavy (@cdnsos) reported@IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.
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Himanshu (@hmnsh18) reported@IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending