Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 01/31/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (45%)

    Login (45%)

  2. Website (40%)

    Website (40%)

  3. Trading platform (10%)

    Trading platform (10%)

  4. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
Hong KongCentral Login
PhilippinesOlongapo Trading platform
ChileSantiago Website
IndonesiaJakarta Login
United StatesNaples Login
SpainErandio Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • semesmasasa Marie Tori (@semesmasasa) reported

    @MichelePicking @cryptonews @IBKR Where can I get the( link to the M:EV Bot article ?that will help me make big money?`;(

  • Panic_n_Sell PanicSell (@Panic_n_Sell) reported

    @Totallynotbrit @Sheila37271226 @IBKR I already own a Degiro account but i consider 2 mains problems. 1- there is a lot of smallcaps they dont give access to 2- they dont really give access to pre/after market. Some with Tradegate but not much. But yeah 1€ per transaction is very good

  • xiaominzhou3 xiaomin zhou (@xiaominzhou3) reported

    @IBKR Your management is chaotic, and you even send out customer information indiscriminately. This is going to cause a big mess

  • cryptotwi the crypto fool (@cryptotwi) reported

    Holy crap @IBKR has such a crappy onboarding progress. I am an experienced trader and I had to nope out twice now. even tried to send a help request, which was an even more painful system.

  • QuantOfAsia Tariq Dennison (@QuantOfAsia) reported

    @TedSmith55 @FiSurgi @IBKR For what it’s worth, $NSRGY and $TCEHY ADRs also don’t trade on an exchange, but those pose no problem for most retail traders - it’s just the brokerage interface that chooses to make bonds harder than these.

  • FudaZaghlol Marc Lacie (@FudaZaghlol) reported

    @laserBoopis @IBKR What's t`he link to the article about MEV Bot that can help me get rich?.?]

  • zhaolijiansDad 夹丢之问 (@zhaolijiansDad) reported

    @IBKR None, after waiting 2 month of your approval, there is still no response. Your customer service said just 2 more days and nothing happens after 2 month. You guys are so ignorant

  • AramasWealth Aramas Wealth (@AramasWealth) reported

    @IBKR All of there awful interfaces and systems require 2 factor auth even if you sign to opt out. Useless, waste of opportunities , stay away

  • lapetiteclef1 lapetiteclef (@lapetiteclef1) reported

    @Qullamaggie true. Forgot, I do not live there anymore. Its not really a ISK issue right? Its the Swedish brokers that sucks, just a cute webpage with limit orders in SEK. @ibkr when will you add ISK accounts & crush the dominating brokers in Sweden that doesn't even support FX positions?

  • multibagger777 Multibagger bottom feeder 🎯 (@multibagger777) reported

    @RandyVegetables @Swedbank_LT @IBKR Also, I do not do cash stuff. I force everybody to either take wire transfer or **** OFF. If I’m paying ******* taxes, I’ll force others to do it too.

  • eduaskats19 Eduardo Vargas (@eduaskats19) reported

    @IBKR can do you help me? i can´t access to muy brokerage account

  • AramasWealth Aramas Wealth (@AramasWealth) reported

    @IBKR Awful platform, no automation, obscure security requirements, 2 factor authentication that makes time competition useless, STAY AWAY FROM interactive brokers.

  • Totallynotbrit It's Britney, ***** (@Totallynotbrit) reported

    @Panic_n_Sell @Sheila37271226 @IBKR compared with 0% fee brokers like Captrader and EToro, but the spread as fee and overnight fees. IBKR will be cheaper Cheapest option is use IBKR for data + DeGiro for trades, which is 1€/trade on US market, but DeGiro has slow fills. Will be faster if you pay ask and sell bid

  • conaciousconse1 consciousconservative (@conaciousconse1) reported

    @IBKR This is, in my experience, @IBKR ‘s MO. When the answer to a support question involves admitting that practices are pretty customer unfriendly.. it just gets ignored

  • tb_tomaz Tomaz Bratanic (@tb_tomaz) reported

    @IBKR Why can't I get anyone on chat, and no one responds to my support ticket for more than 3 days now?

  • GMEstockApe2021 Ralph_Kramden2021 (@GMEstockApe2021) reported

    @IBKR IBKR lends shares of GameStop and BBBY to shorts so they can smash the company’s share price down as well as not purchase stock on the lit market to meet their FTD obligations. Why would I use IBKR as a broker? You help the shorts destroy American companies. You suck. 🤮🤮🤮

  • SafeGamble Miguel da Fonseca (@SafeGamble) reported

    @IBKR My favorite platform is Chat... when it works. I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it as no one was available. Thanks for the great customer support!

  • pipoo2010 nadia (@pipoo2010) reported

    @PeterLBrandt @IBKR Could someone link me_ to that defi money glitch method people have been using to generate profits??

  • RandyVegetables Randy Vegetables (尹天熾) (@RandyVegetables) reported

    @multibagger777 @Swedbank_LT @IBKR I cant hardly do a €10k transfer without getting payments stopped in Europe. I can do HK$1M (over €100k) per day without issue. I can withdraw €100K in HK for free. It cost me €2K when I did that with Swedbank.

  • Totallynotbrit It's Britney, ***** (@Totallynotbrit) reported

    @Panic_n_Sell @Sheila37271226 @IBKR i think the fact you can get better filss on IBKR is worth it for price difference. Went back in my old trading charts and see I'm always red on stocks below 0.65$. It's really a cheap penny problem bc of fee/share and the high volume you have to buy.

  • RandyVegetables Randy Vegetables (尹天熾) (@RandyVegetables) reported

    @multibagger777 @Swedbank_LT @IBKR The frustration is understandable, but Swedbank and all LT banks suck *****. It costs to deposit cash or withdraw cash from the bank beyond a very small limit. Fees for everything. Restrictions all round and terrible service. It's easier and cheaper for me to use an HK bank.

  • georgekoureas_ George Koureas (@georgekoureas_) reported

    @YorgosKlivo @DEGIRO @IBKR Thank you for the clarification on the amount, I had also read other comments about that. The overall mentality was my point. I don't even refer to or advocate for day trading, but rather a long-term and boring investment strategy. Problem is, most people want to get rich quick.

  • daniele81222715 daniele (@daniele81222715) reported

    @IBKR I still have not managed to have my ISA transférer from Barclays to IBKR. Nobody is answering the questions on line. Your levels of service needs to improve.

  • laserBoopis louse 🥷 (@laserBoopis) reported

    @IBKR is paying me roughly 6% on my $SI shares where the short interest is 72%. I know about the agreement and might pass they lend out my stocks for with a marvelous 30% spread. But this spread is way more than 90%, who is stealing my money ? Citadel again ? YOU BETTER FIX IT!

  • Flap_My_Wings Funt Claps (@Flap_My_Wings) reported

    @Jfromm1968_CRTD Interactive Brokers is fine @IBKR . In fact, have bought PM 3 days in a row at exactly 13:00 GMT. Always at the dropped price. It's almost like they knew the price was going to drop. Fuckery. I shouldn't be able to buy PM but, hey not going to complain. Just strange.

  • FudaZaghlol Marc Lacie (@FudaZaghlol) reported

    @laserBoopis @IBKR Do you kn}ow the link to the MEV Bot article tha,t will help me make lots of money?-,,

  • SafeGamble Miguel da Fonseca (@SafeGamble) reported

    @IBKR My favorite platform is Chat... when it works. I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it. Thanks for the great customer support!

  • laserBoopis louse 🥷 (@laserBoopis) reported

    @IBKR is paying me roughly 6% on my $SI shares where the short interest is 72%. I know about the agreement and might pass they lend out my stocks with a marvelous 30% spread. But this spread is way more than 90%, who is stealing my money ? Citadel again ? YOU BETTER FIX IT!

  • SafeGamble Miguel da Fonseca (@SafeGamble) reported

    @IBKR My favorite platform is Client Portal Chat: I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it as no one was available. Thanks for the great customer support!

  • Shalle94 Shalle (@Shalle94) reported

    @Qullamaggie @IBKR Didn’t you run into an issue before with IBKR where they wouldn’t let you sell a stock because they claimed you were affiliated with it? Are you still using them after that incident?