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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 70% Login (70%)
  • 20% Trading platform (20%)
  • 10% Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Noida Login 14 hours ago
Los Angeles Website 7 days ago
London Login 9 days ago
Melbourne Login 14 days ago
Cape Town Login 16 days ago
East Orange Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

  • karan_h_shah
    KaRan ShAh (@karan_h_shah) reported

    IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • Pikachu21M
    The 'investor' (@Pikachu21M) reported

    @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

  • ManjitS_India
    Manjit Singh (@ManjitS_India) reported

    @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

  • ljzmdg
    JKL (@ljzmdg) reported

    @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

  • Sanji_vals
    S Sanzhi Kobzhanov (@Sanji_vals) reported

    @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • xbc9stazj
    Stan (@xbc9stazj) reported

    After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • vlatceS
    Vlatko (@vlatceS) reported

    Hey @IBKR any customer support or no such thing in your company?

  • Gorev111
    Nikita G. 🎲 (@Gorev111) reported

    ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.

  • one_foothurdle
    One foot hurdle (@one_foothurdle) reported

    @IBKR Thx for your reply, but this was a week ago. 😬 This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

  • BoyFirdaus75
    Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh

    @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

  • The_Astronaut18
    The_Astronaut (@The_Astronaut18) reported

    I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR

  • 3XmxkkbCWe4s7uQ
    Floebertus. (@3XmxkkbCWe4s7uQ) reported

    @IBKR You found this out, I'm not in trouble

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

  • the1Gert
    JT Gert (@the1Gert) reported

    @MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • GardinerIsland
    GardinerIslandCapital (@GardinerIsland) reported

    hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

  • IndMktTrading
    VA (@IndMktTrading) reported

    @IBKR When your stupid app allows to! WTF is the developer ??

  • Nottsstargazer
    NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported

    @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

  • Shandukani2210
    Shandukani (@Shandukani2210) reported

    @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • the1Gert
    JT Gert (@the1Gert) reported

    @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • JacobMcGrew6
    Jabon McGrewber (@JacobMcGrew6) reported

    @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

  • mjy220
    Michael (@mjy220) reported

    @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.