Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (70%)
- Trading platform (20%)
- Website (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Website | 16 hours ago |
 London
|
Login | 2 days ago |
 Melbourne
|
Login | 7 days ago |
 Cape Town
|
Login | 9 days ago |
|
East Orange
|
Login | 26 days ago |
|
Williamsburg
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JackAttack (@SychoShadows) reported@IBKR Gee I can’t imagine how this could be terrible.
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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senzu_capital (@senzu_capital) reported@JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)
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xp Ehsaan (@XP_Ehsaan) reported@joemccann @IBKR Does it support 1 min candles ?
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DWmontgomery (@DWpaMont) reported@IBKR bad product
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Lei- レイライト 🐧 🍀 (@nottatowl) reported@Dream_S14 @IBKR me too , and live chat is 404 error @IBKR
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Stan (@xbc9stazj) reportedAfter around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to
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speculator (@speculator20221) reportedAnybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.
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Vrushabh Bhangod (@Vrushabh3211) reported@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !
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Investment (@Investm80789211) reported@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Treize (@TreizeKushrena2) reported@assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage
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SOBR (@SOBRBC) reported@IBKR_Europe Fix your desktop software installer for linux please @IBKR
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Chukwuebuka🇳🇬 (@ChukwuRN) reportedYou can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
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Brian Lund (@bclund) reportedAfter being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.
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Adi (@adi_baradwaj) reported@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
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Vikas kumar (@Vikasro50357845) reported@IBKR Very Bad service no responce 😡
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully
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Mathėus Lonning_ (@eosjsjdiiej) reported@IBKR You found this out, I'm not in trouble
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Leo GNK (@GnkLeo17852) reported@IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my
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Pranesh Ganesh (@gpranesh) reported@IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?
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GardinerIslandCapital (@GardinerIsland) reportedhey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY
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BatCAt (@BatcatCA) reported@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
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Akhenaton (@holden_commodor) reported@IBKR serioulsy why do you signicantly changed the customer report settings?
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CT🪐 (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
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Dr.Ötker 99%FI 💸 (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
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Thryxie (@Thryxie_) reported@SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive
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Ruimtepak 🔮 (@_Ruimtepak) reported@EclipticaOS @IBKR Hot damn it only gets more magical
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Mathėus Lonning_ (@RosaYan1019) reported@IBKR You found this out, I'm not in trouble
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Tim (@Tim158930786227) reported@Desi_Trade It’s one of those things I thought would never happen to me… just got notified from IBKR that they are shutting down my account. It’s crazy that they @IBKR does this.
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.