Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	13 days ago
Le Grand-Quevilly	Login	18 days ago
Sydney	Trading platform	18 days ago
Jewar	Website	22 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Outlier Capital (@outlierrcapital) reported 3 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  G 💙🧡 (@iamgstv) reported 3 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  jpemberthy (@jpemberthy) reported 4 minutes ago

  @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

• 
  Atul Sinha (@5131b69341dc4dc) reported 7 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 8 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  pastperformer (@pastperformerAU) reported 9 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

• 
  0x.Nya (@jin_devilfruits) reported 9 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  William W. Nicholas (@Alohayall_) reported 12 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  PonziMaxi (@ChaserBid) reported 14 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  MilesHighClub (@mileshighclubb) reported 16 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  EZziKAKa (@5iU) reported 17 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 19 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 24 minutes ago

  On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 24 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  MikasaSukasa (@MikasaSukasaN) reported 27 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 32 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  kingran (@KingranYama) reported 38 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  Robert (@bobjshine) reported 47 minutes ago

  @IBKR Need login support ASAP

• 
  Garry Walker (@GarryWalker) reported 49 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  Samuel (@sam_smms) reported 50 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  joe (@Yogithebearish) reported 52 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  Sparky Slims (@brothachucka) reported 54 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Frans Bakker (@FransBakker9182) reported 56 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  Atul Sinha (@5131b69341dc4dc) reported 57 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  BestVoyages (@best_voyages) reported 58 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  baani 🦕 (@baanibaani4) reported 59 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  BorrisBOMBA (@thecracker_23) reported 59 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  miracle-dan (@yunyuntian) reported 59 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 59 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  LiliAna (@Terranatura4) reported 1 hour ago

  @IBKR Your ticket message returns in error!!