Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	2 days ago
Saint-Ouen	Login	25 days ago
Le Grand-Quevilly	Login	29 days ago
Sydney	Trading platform	29 days ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Volatility (@EdwardAmar46469) reported 1 minute ago

  @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

• 
  Leandro Biderman (@LBTaikonauta) reported 8 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 9 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  Katy (@Katy49889108) reported 9 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  Chop City² (@chopcity_da_2nd) reported 13 minutes ago

  @buyerofponzi @IBKR Damn...

• 
  Outlier Capital (@outlierrcapital) reported 14 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  joe (@Yogithebearish) reported 14 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 19 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  kai (@kaiwondr) reported 19 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  Michael Blau (@blauyourmind) reported 21 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  Jatin Jani (@Jatin_S_Jani) reported 22 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  cryptoworldrich.eth (@spectrelb) reported 22 minutes ago

  @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.

• 
  Bubble Trouble (@SkillJoyed) reported 23 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 24 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  Geodes R Rocks (@GeodesRock49) reported 30 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  Boris Povolotsky (@Borispov_) reported 30 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  0x.Nya (@jin_devilfruits) reported 31 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  abxx (@abdullah_717) reported 32 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  Abbie3 (@abbieelevinegm1) reported 37 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  Murray Finlayson (@MtnMuzz) reported 38 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  Vj (@VJ_303) reported 44 minutes ago

  @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

• 
  Steve (@IlhadoSteve) reported 46 minutes ago

  @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

• 
  Marco (@marcoaam95) reported 48 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  Sam 🇨🇦 (@CanadasFukd) reported 49 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 50 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  0xGoku.eth (@0xGoku_eth) reported 52 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Sparky Slims (@brothachucka) reported 54 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  George Wyatt (@gw_wyatthealth) reported 54 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  Forward Unemployed Engineer (@waltuuuhr) reported 56 minutes ago

  @stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least

• 
  Atenov int. (@Atenov_D) reported 60 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved