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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please…you give the clients the WORST tools. TWS is terribly slow. The constant attempting to retrieve data ****. 10s charts taking forever to load.
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Pau R.
(@rom__im) reported
@IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?
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RA1992
(@RA1992) reported
@danushman @IBKR Same problem here !!
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Fred
(@Dreuf3) reported
@NickGiva @IBKR Then "To address this, Interactive Brokers has placed the ADRs listed in closing only and we encourage you to wind down your positions before March 4, 2022. After March 4, 2022 you will not be able to close out your positions." If we don't = we lose them ? Or kept until ... ?
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🎱
(@dIo8oIb) reported
@IBKR could you unblock my acount please? I cancelled my aplication and now I can't login DU4528887.
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Zéro-Zero
(@foreversecular) reported
@IBKR Ok I'm sorry I read "interactive bonkers", my bad, need spectacles. Cheers.
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Chris
(@babysealius) reported
@Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.
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Greg Doscher
(@Dinowakes) reported
@etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.
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Region of Thud
(@LordLunchBreak) reported
@IBKR I am yanking my wife's bridge out and melting it down as we speak! Can we make a deal?
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OptionStocks
(@schreiber_achim) reported
@IBKR are you serious? Your histdata bug from yesterday is right back again (histdata via API, charts in TWS). Maybe invest in regression testing before introducing new features and marketing ideas.
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TickerTapeParade31
(@TickerTape31) reported
@IBKR Since Trader Workstation updated earlier this week I have had to use "Layout/Settings Recovery..." to fix issues with charts every time I launch the app. Contacting your support is a pain so I will just keep tweeting at you.
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Region of Thud
(@LordLunchBreak) reported
@IBKR Thank you, if I ever have money I will be sure to use your service. Right now I invest my money in groceries and bills. I've always wanted to manage my money instead of spending it to live.
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Anti-Ukraine LIES Pro-America Simon 🇺🇲
(@SSSimonDiamond) reported
Hey @IBKR fix your platform you suckers! No data and lags ...
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Piyush
(@NameGeneric55) reported
@IBKR why is there always an outage during trading hours? How irresponsible can you guys get?
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Faisal
(@Faisal56498675) reported
@IBKR hi .. I could not reset my password in derayah global .. how you can help me !
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Jim Makos
(@JimMakosCom) reported
@tamoust I don't know, @IBKR could be one place maybe? Liquidity could be an issue, though.
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TickerTapeParade31
(@TickerTape31) reported
Anyone else notice issues with their charts in @IBKR this morning? Autoscaling not working correctly, can't display time periods longer than 1 hr, etc
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BradFin
(@ActuallyFinance) reported
@ExpectedValues @rsosa8 @IBKR Hot damn. I bought little more today. That buy is already up 30%.
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James Karn
(@James_Karn) reported
@danushman @IBKR I’m having the same issue.
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Wilmer CB
(@Wilmer_CB) reported
@IBKR I stop using TWS on for macOS, to slow, then I saw the “Apple Silicone build” and wow! …even worst!!
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David Stanley
(@davidericstan) reported
@IBKR Markets that support Putin have the blood of innocent Men Women and CHILDREN on their hands after Putin's SHOOT TO KILL order of civilians.
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Tina
(@ewcravli1987) reported
@IBKR NFT and Bitcoin Options Trading works, I started with $10,000 and my expectations was met. Even if it doesn't go along with this post I know someone needs help too, DM @xAvieremerson_
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Metal eGG
(@MetalG_) reported
@Dinowakes @etrade @IBKR I can't trade at all and I had 3500 buying power now it's at $72 all they say is sorry the issue is still on going
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Sabado J. Domingo, Esq. LLC
(@Notsmoking2) reported
@NickGiva @IBKR MOEX website down but I don't think they're open. Been closed for days anywah
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MercuryBar
(@MercuryBar2) reported
@IBKR Why is your NQ feed down on the system??
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Whitebreadfox
(@whitebreadfox) reported
@IBKR You provide the worst software on the planet for your inwestors. TWS is a slow cr*p. Fix the problem with your data. “Attempting to retrieve data” shows up every single day when you want to change tickers on small timeframes like 10sec chart.
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Juanma
(@Uzbeko_07) reported
@IBKR im getting problems trying to access to my app and plataform, something to take account?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR NO software because TWS that you provide is the worst, unusable software on the planet. Slow piece of sh*t. „Attempting to retrieve data” my a$$
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James Karn
(@James_Karn) reported
@TickerTape31 @IBKR Yes! I really like @IBKR , but their platform has been degrading for a while. Support acts like they don’t know what you are talking about.
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Reddoggfogg
(@reddoggfogg) reported
@IBKR Tried to open an account. Hours. Tech, go from check email for link which send me right back to same web page to check email for link. Support needs me to spend 15 minutes screenshots and will escalate. Will take days... To open $1 million account... This is not how it will start