Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (44%)
- Website (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 4 days ago |
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Website | 8 days ago |
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Trading platform | 11 days ago |
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Website | 1 month ago |
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Login | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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jeff henderson (@ambusiness) reported@IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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Max the VC 👨🚀 (@mreiffy) reported@IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you
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Drago (@Dragonito007) reported@AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.
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RobertoenMexico (@Olde_Pharte) reported@IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it
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Ramy Gerges (@ramyggerges) reported@IBKR has great features but customer support is abysmal!
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Another oil and gas tourist (@oilgastourist) reportedDear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????
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Lili Fee (@booklilifee) reported@MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.
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EliteTrading (@EliteGainzTrade) reported@TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.
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Alex 🅱📢 (@bitchutesupport) reported@IBKR When are you going to fix your downtime? Any compensation for us users?
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Long & Right (@Ramblin_Rebel13) reported@FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless
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Rod Farva (@large_farva34) reported@IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.
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MisterX2025 (@billYT2025) reported@IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?
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𝗦 𝗔 𝗨 𝗗 (@saud_ix) reportedHi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA
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King (@SteveGetSold) reported@bz1sioniste @IBKR Having same the same issue
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Roman Lightman (@b_contrary) reported@IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.
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NaN (@iama_nan) reportedWhy is @IBKR down ? Can’t login!!!
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Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
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DadBod (@alpha_imag8252) reported@IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.
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***** Not CISSP® 🔹 (@0x7fff9) reported@IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.
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RobertoenMexico (@Olde_Pharte) reported@IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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yd (@kyingda) reported@IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account
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EZziKAKa (@5iU) reported@IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR
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DadBod (@alpha_imag8252) reported@IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???
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🅰️LB🅰️ (@ALBACapMgmt) reported@blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit
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Jona (@JJLDoc) reported.@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄
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Camila💚 (@Camiescobar_19) reported@IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am