Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (70%)
• Trading platform (20%)
• Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	11 hours ago
Melbourne	Login	6 days ago
Cape Town	Login	8 days ago
East Orange	Login	24 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 3 minutes ago

  Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 11 minutes ago

  @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

• 
  One foot hurdle (@one_foothurdle) reported 16 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

• 
  Keeping it real (@shelterfrmstorn) reported 20 minutes ago

  @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.

• 
  Manjit Singh (@ManjitS_India) reported 24 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

• 
  senzu_capital (@senzu_capital) reported 25 minutes ago

  @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

• 
  SOBR (@SOBRBC) reported 25 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  Vrushabh Bhangod (@Vrushabh3211) reported 27 minutes ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !

• 
  Eugene (@Eugenet63824560) reported 28 minutes ago

  @IBKR Worst interface

• 
  Thryxie (@Thryxie_) reported 29 minutes ago

  @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

• 
  Reuben Walker (@bwalkers212) reported 32 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  ORDER FILLED (@Opus_Trad3r) reported 35 minutes ago

  @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.

• 
  Billhelm (@Whoandwhere47) reported 36 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Haddie (@Haddie168) reported 36 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  David Wayne (@WDoft) reported 37 minutes ago

  @IBKR Sorry for bringing the average down.

• 
  Leo GNK (@GnkLeo17852) reported 38 minutes ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  Karzma (@abu_dalen) reported 41 minutes ago

  @IBKR Why doesn't the registration support Saudi Arabia?

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 41 minutes ago

  @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

• 
  FISIONANDOME ⚛️ (@fisionandome) reported 43 minutes ago

  @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long

• 
  JT Gert (@the1Gert) reported 44 minutes ago

  @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Arno (@arnoblits) reported 46 minutes ago

  @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

• 
  Philoinvestor (@philoinvestor) reported 48 minutes ago

  Is @IBKR Flex Query web service down?

• 
  Dr.Ötker 99%FI 💸 (@dr_otker) reported 50 minutes ago

  Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

• 
  toti (@Aonnoa_) reported 54 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  Jabon McGrewber (@JacobMcGrew6) reported 54 minutes ago

  @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 55 minutes ago

  @senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.

• 
  DismalDeFi (@DismalDefi) reported 56 minutes ago

  @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

• 
  Ruimtepak 🔮 (@_Ruimtepak) reported 56 minutes ago

  @EclipticaOS @IBKR Hot damn it only gets more magical

• 
  GardinerIslandCapital (@GardinerIsland) reported 60 minutes ago

  hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

• 
  L5 (@apexminibot) reported 60 minutes ago

  @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!