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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Miller
(@MarcMil65466441) reported
@thamerr_5015 @IBKR love to kno if you had any problems.. opened account deposited a very small amount of monies to test before jumping in.. absolutely rubbish complicated site i have used. 212 & iWeb no issues at all.. phone email & chat are all total waste of time
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Dubsize
(@cap_ou_pacap) reported
@IBKR Hey - This morning I am not receiving the SMS to connect to TWS or getting it after like 20 minutes. Any issue on your sms provider side ?
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Mark
(@Mark21114808) reported
@IBKR I haven't been able to trade for the past 2 hours because the IB server reset is failing today, maybe IB should sort out it's existing products before offering new ones?
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Emily Snow
(@EmilySnowBks) reported
@DrEyesOnOTC @IBKR I keep getting error messages as well.
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Michael Tanizaki Kurland
(@DrKurland) reported
@IBKR having issues logging in, looks like system is down
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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Fabián Orccón
(@pseudocfoch) reported
@IBKR I send my residency proof by email, but nobody replies after one day. Uploading the file in your website gives an error.
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kuldeep
(@kuldeepadh) reported
@IBKR down, HTTP status 503 - Service Unavailable
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Grand
(@PhoenixGrand2) reported
@litecoin @IBKR i beg someone help me only 100 usdt , can save my life i beg please so much , My trc20 wallet: TBAHUtSg9BcgkgctDHc9xLp7xtsV5H6D8j
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@housing_human @IBKR @CharlesSchwab That said, you may get the same or better support from TD and their interface is superior; guess it would hinge on Schwab checking/debit/credit card offers and your familiarity with each interface. I refuse to use brokerages with bright-colored clients, so Schwab gets a knock
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doug henry
(@dfresh1001) reported
@NoGmicks @IBKR Lmao I agree if you did it without help.. but in total it took me 2hrs to set up wire and buy… but I did cheat and call to get help to avoid the mess… had a great person help me.
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Housing Is A Human Right
(@housing_human) reported
@averygrrl @IBKR @CharlesSchwab There used to be some service .... Now it is almost "**** you". I raised a concern that they are keeping trades inhouse / not posting them on the exchange (there is free money and a clear arb in the trade). Their answer - do whatever you want, we will not be looking into this
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The Boston View
(@TheBostonView) reported
Worst user interface and trading screens online: @Vanguard_Group Worst mobile app that has had unfixed problems since forever: @Fidelity Worst trade history and account reporting functionality: @IBKR
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Don Weidner
(@donweidner) reported
@IBKR Ah-ha… this is why you sent me multiple emails telling me you don’t support transfers to Coinbase.
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Shack
(@Shack_SI) reported
@IBKR You are offline, no data at all on TWS or TWS mobile. Help?
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Red_Flag
(@PanagiotisVent1) reported
@IBKR No thanks. I had an awful experience in the past.
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Travis B. Moore
(@TravisMooreB) reported
@IBKR Markets crash, will more people flock to Crypto?
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The Boston View
(@TheBostonView) reported
It's 2021 of the 21st century and you cannot get trade history for an individual security off the screen or in accounts at @IBKR. How nuts is that? Even @Vanguard_Group and @Fidelity, whose apps and user interfaces are awful, can give you that pretty easily in accounts.
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Unclescrooge
(@Muneeb57106077) reported
@Trading212 @IBKR @lake_resources $llkkf blocked since feb FEB absolutely disgusting either let us sell or unblock it can’t believe it’s taken this long and yet you guys ignore customer Complaints. Absolute robbery in broad daylight. What if I needed the money oh Yeh it’s blocked
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Falant
(@Falkenby) reported
@Bobocr1 @IBKR Yes. Servers down.
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The Portfolio Trader
(@_mumbling_me) reported
@jameswhelan42 @IBKR I tried all that. Callled support they agreed that "we have an issue we r trying to fix it."
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Sabado J. Domingo, Esq. LLC
(@Notsmoking2) reported
@JudySma89477534 @IBKR Yeah. "IMPORTANT: Due to a technical issue clients may be unable to access our Account Management system. We are working to address the issue." See if TWS works for you, it was working last night.
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BRADY B◎LT◎N
(@BradyJBolton) reported
@IBKR Your servers are down.
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Dorji
(@deeeeNow) reported
@IBKR What laptop or desktop is recommended for interactive software? It is possible to trade and invest without downloading software? The software I downloaded seems to slow down my laptop.
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Golden Ticket
(@Scouting4Gold) reported
@IBKR No point in using your service, because you won't approve me for options trading.
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The Boston View
(@TheBostonView) reported
Data is down at @IBKR, verification app throws error message, help email interface throws error message, even Read Only does not have data. And there is no way to contact @IBKR as usual. They make it really hard. System status says "all fine." But that is not true.
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----
(@diegos0) reported
@ConSngLLoi1 @litecoin @IBKR and with mental problems
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M T L
(@514Easy) reported
@IBKR Your website and platform are down
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unemon
(@unemon1) reported
@IBKR systems seems to have now been down for over two hours! I guess they were not prepared for this market volatility. Does this make $IBKR a good short tomorrow morning?
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Dr Nathan
(@DrEyesOnOTC) reported
@IBKR anyone having issues placing trades today? My funds are cleared today and getting an error message when I try to place a trade! $GVSI