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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Kensho Shaman🕸️
(@PLANZZZZZZZ) reported
@IBKR How about fixing your android app... 2 days now with no home page in the app... Since yesterday the app is playing about... The home page doesn't show at all.. Just error message.... Below Not Found The requested URL was not found on this server. Additionally, a 404 Not Found
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds.
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Aemo Lydia
(@AemoLydia) reported
@IBKR Expect the best Prepare for the worst Capitalize on what comes wellness
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Wasif Ahmed
(@qz8re6feq9skbmh) reported
@IBKR So what if we fall down At least we are still young
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Fikemaestas
(@9_vic0) reported
@IBKR Active long will be very tired care about for a long time will crash
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p3sh0
(@QBqan) reported
@IBKR Hope for the best but prepare for the worst
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Jorge Pla
(@JorgePla95) reported
Pls i need help @IBKR
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Terrible software. Charts are slow as fck…the constant “attempting to retrieve data” makes it impossible to trade from TWS.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS. Charts are loading super slow… “attempting to retrieve data”
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PaulRunningHorse Vigil
(@VigilPaulRWins) reported
@IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call / Text 1-303-921-8193 PaulRunningHorseVIGIL Investor Welcome Trillion Dollar Industry
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Jeisson Rojas
(@jeisteve333) reported
@IBKR Hi, please i need your help, i dont get in mi account, in the app, and in portal, i dont remember the pin, please provide me an email for contact yours iattent
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Toma Amendolara - SOP (honorary POS member status)
(@AmendolaraToma) reported
@JanJak_AMC @SteveSosnick @IBKR About damn time!
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Philipp_CGN
(@CgnPhilipp) reported
@nope_its_lily @IBKR It's one of the best when you live here in Germany though, there is no single platform with prices that low and that many possible products. Good luck trading options instead of those stupid warrants otherwise.
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Sanzhi Kobzhan
(@Sanji_vals) reported
@whitebreadfox @IBKR Tws works incredibly slow on my mac m1, but mobile version works 👍. I am complaining for a year already, they won’t fix I think.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR TWS is a slow crap. Terrible to use for trading. Charts loading forever
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Natasha Malhi
(@7tc1wxl3u6sdu4a) reported
@IBKR If the worst that can happen is someone saying no its worth a try
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Josh_crypto
(@u2d5h0x5laajlqo) reported
@IBKR If you dont like something change it If you cant change it change your attitude Dont complain
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PaulRunningHorse Vigil
(@VigilPaulRWins) reported
@IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call / Text 1-303-921-8193 PaulRunningHorseVIGIL Investor Welcome Trillion Dollar Industry
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nyesigire
(@nyesigire1) reported
@IBKR No true heartno broken heart
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Kensho Shaman🕸️
(@PLANZZZZZZZ) reported
@IBKR Since yesterday the app is playing about..The home page doesn't show at all.. Just error message.... Below Not Found The requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds. #IBKR
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J Rich
(@JJRich59) reported
@IBKR Margin is one way shorts and market makers **** retail shareholders, especially when they intentionally drop price to force retail margin calls. So tell us, are you part of the criminal cartel?
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Green_Shoots
(@Adhocoutchea) reported
@nope_its_lily @IBKR It’s terrible but tough to find an alternative imo
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Tarik Terzić
(@terza021) reported
Not sure if I should trust @IBKR with my money. Account locked for trading, repeatedly chasing agents to help me, with no success. Despite website clearly stating no minimum net worth required, I was told to add funds to reach a minimum. Very close to changing brokers.
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds. #IBKR #citibank
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.
(@Tallow_beach) reported
@nope_its_lily @IBKR Same for much small individual accounts. The issue is they genuinely do not see themselves in the services industry (somehow) and therefore feel no need to hire excellent CX managers (in particular - CX managers from outside 'tech).
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Lily
(@nope_its_lily) reported
I have to say on the professional side, @IBKR has some of the longest setup and worst customer service I have ever experienced. I'm severely disappointed and would absolutely recommend alternatives to anyone looking to trade at scale.
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Paul Goggin
(@goggin_paul) reported
@IBKR please advise as how to login to my account without access to text message with security code.
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Funt Claps 🏴☠️
(@SugFreeScience) reported
@ibkr hey, your app is showing error messages. Seems to be working fine but it is interfering with some of the user interface
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adamsussman
(@adamsussman) reported
@nope_its_lily @IBKR They are all bad lily