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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (33%)
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Login (33%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jerez de García Salinas |
Website | |
 West Kelowna |
Withdrawals | |
 Singapore |
Trading platform | |
| North York |
Login | |
 London |
Login | |
| Toronto |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Conyers
(@FishPatagonia) reported
@IBKR Is there a problem with the portal in the UK?
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RaffalTrader
(@RaffalTrader) reported
@IBKR this is horrible platform- not sure why they r being recommended, horrible cust service, no phone communication, platform is buggy even Paper trading ,- no one is doing anything about it- if they don't care - y we shud ?;-)) #daytrading #stocks #INTRADAY
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Captain Hemant
(@Imoption_trader) reported
@IBKR How I can change my phone number, my old number is not working to receive otp and login
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Contrarian Investor Media
(@PodContrarian) reported
@Innov8challenge @IBKR think it was just a glitch with the "upgrade." Probably failed to do proper testing ahead of the build Happens. Often
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David Delos
(@DavidDelos4) reported
@badagobalistica @IBKR Thanks. This may all be just an academic exercise if interest rates go down significantly.
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Electric Future
(@electricfuture5) reported
Started the transfer of shares from @nabtrade to @IBKR, surprised how painless it was. @grok was a hige help making the comparison in fee between both when selling.
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slu
(@Steven78725581) reported
When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. The market is difficult enough but now retail investors have to worry if trades get executed or not?
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slu
(@Steven78725581) reported
@IBKR When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. How are people suppose to trust a broker that does this?
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spilled emotions
(@rwarmewmew) reported
@IBKR Low fees? Finally, a reason to borrow against my bad decisions!
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Magic Formula Challenge
(@Innov8challenge) reported
@PodContrarian @IBKR I was googling to see if the app was down because I kept having blank screens.
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ChiliKiwi
(@CHILIKIWInft) reported
@Stonkfather2021 @IBKR Ah alright i never use browser so i wouldnt know. Their customer service does suck though
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Stonkfather 🏴☠️
(@Stonkfather2021) reported
Haven’t been able to log into @IBKR for hours now Have they made a single public service announcement? Not a chance Does anyone in the UK have a suggestion for a new broker? #ibkr
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James Sun
(@LSKMSun) reported
@IBKR the app is having issues now ... please fix, no quotes now on options of es, nq
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生而无知
(@RealMeretseger) reported
@IBKR I have never seen such a bad stock APP！
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Jay
(@StockJanitor) reported
@IBKR you know you are broken this whole morning right? #options mobile options
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Kshitij Banerjee
(@Kay_B89) reported
@IBKR Options don’t show up on the mobile app. And feedback / bug / help doesn’t either . How does one get help when the help button is broken ?
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Exchange Invest
(@Exchange_Invest) reported
.@CharlesSchwab scintillates in salad days for brokers with numbers similar to @IBKR while @EuroclearGroup reminds us of the EU blob problem, a paltry 2% growth barely covers inflation. More in today’s #ExchangeInvest.
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slu
(@Steven78725581) reported
@LarryFree14 @IBKR Don’t fall for they won’t honor sh!t if it came down to it
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slu
(@Steven78725581) reported
@IBKR Stay away from @ibkr worst customer service out of all major brokers. What you save in fees you lose with customer service. My position wouldn’t fill on their platform because of a glitch on their end and they would not honor the trade. Scam. stay away from this dinosaur
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ArturP
(@arturp78) reported
@BRAHIMZELK5 @AtifHussainOG For all traders small and big. Stay away… for god sake stay away from telegram… you wanna learn ? You wanna get real tips and signals stick to your brokers. @IBKR for me as their customer they share multiple real informations and tips . Go with real pros .
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slu
(@Steven78725581) reported
@SolutionOrganic @IBKR Yeah it’s a bad situation I’m in now. I’ll let you guys know if they resolve the issue properly but it’s not looking good so far. Repost this and warn others
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slu
(@Steven78725581) reported
@IBKR I have an outstanding issue with my IBKR account. IBKR won’t honor a trade I placed that didn’t execute because of a “technical glitch” on YOUR end. I’ve made several attempts to resolve this issue over the course of 4 days and your company has not offer to compensate me in anyway. I spoke with my other brokers about my situation at IBKR and they said any trade that doesn’t execute because of an issue on THEIR end would honored by placing that trade on their account then transferring to position into my account. The market is hard enough alone. I shouldn’t have to fight my broker to execute trades.
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joe
(@Yogithebearish) reported
@IBKR IB is a great platform to trade if you want outdated software and poor customer service. I rate them a 10 out of 10 in those two areas
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Alex
(@AlexThuo10) reported
from
Rukeria, Kiambu
@Afro__Investor I recently started using @IBKR app. But has started giving me problems. Has got log in issues to my account. I haven't log in to my account for 2 months Wrote a email to them to address the concern, not respond yet.
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Marin Tam
(@marintaaam) reported
@IBKR Low fees? Sweet. Now I can finally afford my bad stock picks. #PublicAI
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wolfgem
(@wolfgem5) reported
@IBKR i have no idea who keeps voting that this is the best trading platform its such pos and support is terrible.
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The Titan Traders
(@TT_stocks_) reported
@IBKR has to be one of the most incompetent brokerages of all time as far as getting back in a timely manner to their clients goes. Some emails I write legitimately take MONTHS for a response and when i call the costumer support number, they say the corporate office can’t be reached. Not only that but they smash you with commissions also and don’t want to give any good will adjustments. Spent $371,000 in commissions last year and they will act like it’s normal and just continue every day business. I need a response @IBKR
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Can you leave
(@danielmontysaur) reported
@IBKR Stop using A.I. Voiceover for your ads. You seem like a scam service from India when you do it.
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Saar Paz
(@saarpaz55) reported
@traderjoe666 @IBKR Is it a bug or is it by design?
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BoThePug
(@BoThePugKnows) reported
@omen_noah @IBKR No, informed choices lead to the US and rest of GLOBE free from Big Government stealing our money (at least) since 1913 ( I’d say since the last 250 years- NOW PAY UP AND FIX EVERYONES BODIES - From Head To Our Toes And These Cheaters Will Pay One Way OR Another.