Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	7 days ago
Noida	Trading platform	8 days ago
Brest	Login	28 days ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rouleur Capital (@RouleurCapital) reported 7 minutes ago

  Does anyone have a theory why @IBKR service and support is so bad?? wrong answers only. #investing #trading #wsb

• 
  Jeffrey Dean Hochderffer (@JHochderffer) reported 10 minutes ago

  @IBKR is slow as **** today. Almost unusable

• 
  Dowy (@mrthedowster) reported 14 minutes ago

  @IBKR I’ve already done this, hardly great for time sensitive issues when it takes 24-48 hours to reply…

• 
  Ammar (@ipaperhand) reported 15 minutes ago

  @0xxW_ @HyperliquidX @IBKR Exactly thats what i was saying tradeperps also has the same problem! Like why would i pay 20$ in fees for a 200$ trade with 20x lev

• 
  The Ant Hill (@The_Ant_Hill_07) reported 16 minutes ago

  @IBKR I'm working to come back to trading on IBKR Only reason I had to step away is i needed a lower threshold for micro trades/futures - i wish there was a fix for this from you - but at the same time I understand your decision - truly beginning investors tho have to start elsewhere

• 
  JoeRetail (gmi/grodt) -trade of consciousness (@JoeRetail2) reported 16 minutes ago

  @IBKR is support broken?

• 
  小金说 (@Zhaoxiansheng__) reported 18 minutes ago

  @IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.

• 
  Ernie Wise's Wig (@erniewiseswig) reported 20 minutes ago

  @IBKR Issues with IBKR Desktop loading charts extremely slowly in the UK seems to have been fixed. Very impressed by the customer support. That was quick.

• 
  James Sun (@LSKMSun) reported 21 minutes ago

  @IBKR Your junk app on mac is not working!!! It crashed immediately! ******* lousy company!

• 
  CityDeskNYC (@CityDeskNYC) reported 22 minutes ago

  @IBKR Mamdani’s poll numbers are a mirage built on activist cash and media gaslighting. His $30 wage fantasy would vaporize small businesses, his rent freeze scam would collapse housing stock (see St. Paul’s disaster), and his sanctuary extremism invites federal lawsuits. Betting markets are rigged by coastal elites who’d never live under his policies. Meanwhile, Cuomo’s record on crime and Adams’ City of Yes housing push are buried by DSA spin doctors. Mamdani’s “lead” relies on voters ignoring his economic arson—but New Yorkers aren’t that stupid. The only real question: Will his margin of loss be single or double digits when reality hits.

• 
  Max Middleton (@midd82187344) reported 23 minutes ago

  @IBKR @Cboe Tried again using said terrible app create a PIN guess what Failed. How can this Brokerage be trusted I losing the ability to add stocks. What about if I sense a downtrend and wanted my money out quickly???

• 
  Briana.eth🕊️ (@BrianaNewbury) reported 27 minutes ago

  @IBKR Not bad

• 
  VM7 (@0xVM7) reported 28 minutes ago

  @IBKR Saved layout and imported into stimulated trading to see the charts. Nevertheless, the issue remains! Fix this.

• 
  小金说 (@Zhaoxiansheng__) reported 29 minutes ago

  @IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.

• 
  小金说 (@Zhaoxiansheng__) reported 29 minutes ago

  @IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.

• 
  vaarby (@Vaarby) reported 35 minutes ago

  @BlitzcatLlc @SayNoToTrading @IBKR Yes E*Trade customer service sucks. Unfortunately because their pro platform is actually really good

• 
  Riches ;-) Virus Survivor classroom MBA 5D view (@REBIII333Re) reported 35 minutes ago

  @IBKR Is your web and quote login working currently ?

• 
  Kunal Kumar (@kunalkumar1275) reported 41 minutes ago

  @IBKR hi team, i am in the process of opening an account but the process is stuck for few days with updates. I tried reaching on mail but no response there as well. Let me know how can we resolve this issue?

• 
  Franky (@FrankyTTM) reported 42 minutes ago

  Dear @IBKR , I understand there are many phishing attempts to your clients, but why do I need to verify my account every damn day with a token sent by email? It's honestly annoying. -Franky

• 
  SamTheArtista (@samGriffArtist) reported 42 minutes ago

  @thewildbill59 @PhantomBlack699 @IBKR More the latter than the former. They don’t care enough about us to try to protect us against a damn thing.

• 
  Ammar (@ipaperhand) reported 43 minutes ago

  @0xxW_ @HyperliquidX @IBKR But i think this could be because we are trying to trade on a weekend when the market is closed so they have to stable the price themselves Gotta try once the market opens to see if the problem persists no?

• 
  OptionsGambiteer (@BlitzcatLlc) reported 43 minutes ago

  @Vaarby @SayNoToTrading @IBKR If Etrade ever fixes their customer support and allows a smoother process for getting level 4 options trading and portfolio margin I may go back. I got both of these features instantly at tastytrade after months and tons of back and forth with etrade.

• 
  SumoMoon (@sumo_moon) reported 49 minutes ago

  @rogerhamilton how does Cost to borrow go down almost at the lows sitting at 19% when most of the shares has been DRS and locked up if more than 60% has been locked and a number of investors have locked up shares how does @IBKR keep dropping the fee 🤔 is it FAFO time

• 
  OptionsGambiteer (@BlitzcatLlc) reported 51 minutes ago

  @Vaarby @SayNoToTrading @IBKR No kidding, their customer service was terrible. Definitely a shame because their commissions and fees are decent and UI is leagues ahead of most. I transferred from Fidelity to etrade because advanced options trading was terrible there only to transfer again to tasty.

• 
  Max Middleton (@midd82187344) reported 53 minutes ago

  @IBKR @Cboe I would love to capture it however just when I want to buy shares yet again ???? Account Protection with Secure Login System, QR doesn't work i already have username password And blinking code. I do not want app its crap. I have basically been locked out.

• 
  Vince (@Vince85623723) reported 54 minutes ago

  @SayNoToTrading @IBKR Damn, fair enough!

• 
  Max Middleton (@midd82187344) reported 56 minutes ago

  @IBKR @Cboe Worst website I've ever come across. Would you please enlighten me in ''plain English'' what hoop you wish me to jump through now

• 
  Tony Shultz (@Tony_Schultz_) reported 1 hour ago

  @SayNoToTrading @IBKR Idk.. IBKR is glitchy AF. Just randomly says I'm logged in from another location all the time..I click disconnect from other sessions and it does nothing. I hit refresh 5 more times then it usually works again. Open positions dont appear until refreshing after clicking back into portfolio or even logging in and out. Search bar suddenly stops working.. just a lot of weird stupid glitches that can cost you money as a trader.

• 
  Single Fin (@SingleFin5) reported 1 hour ago

  @IBKR IBKR say they provide a service to trade ASX through tradingview, apart from not providing all data,providing inaccurate price/volume data, not providing time n sales data, having to manually refresh acc balances and having alot of trades rejected for no reason, it works great 👍

• 
  base2 basis (@alagalah) reported 1 hour ago

  @Fidelity **** you suck!!! @CharlesSchwab @IBKR kick arse on execution compared to you. ie they are competent. Time to move the last account. Worthless.