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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Trading Mentality
(@TPitfalls) reported
@IBKR there seems to be a problem regarding the security codes you send out to login. They are arriving and it’s been like this for over an hour. When will this be resolved? Me and countless other need access ASAP.
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Denis Doan
(@Denis_Doan) reported
@IBKR I can‘t login into my account and I don’t know my account number. Please close my account. Thank you.
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Sven Engelhardt
(@fibercut) reported
@M_Mannai @IBKR Strangely enough these things always happen at the worst possible moment.
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Cyver 🇦🇶
(@niechi_cyver) reported
@IBKR IF you want to lose alot of users, just do something stupid with GME and AMC orders. This is supply and demand!
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Pete978
(@DumpDonnie978) reported
@crypto29140588 @IBKR I was on hold for over 45 mins. Couldn't reach live chat either. I'm stuck in $GME, can't put orders in and can't reach support. Its surreal how bad the service is here. I just hope ppl reading this don't use @IBKR and avoid the mess we are all in.
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Dan
(@DPhamDP) reported
@IBKR Looks like my experience with support with IB is the same. Its been one month, and my shares that I transferred from another broker has just disappeared. Transfer status with no update or reasons or even where my shares are now. And now on the phone/online chat is an hour wait.
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Prasad
(@cheerssmiling) reported
@IBKR @IBKRIndia ,just to unlock my account i need to wait more than 20 mins on call to reach customer service . Disappointed
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U.S. Route 41
(@USRoute41) reported
@stkbullgod @IBKR getting bad at @TDAmeritrade
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Liam Baron
(@baron_liam) reported
@IBKR You are being accused by Trading212 of blocking GME orders, but you report no problems. Can you clarify please?
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Ovidiu
(@ovidiubute) reported
A shout-out to the engineering team at @IBKR. Every online broker was dead yesterday for hours or having serious problems executing orders. Except for IB. Comissions keep the lights on.
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Saha Mansi
(@SahaMansi1) reported
All the brokers that purposefully blocked legitimate trades on $AMC and $GME are in for legal trouble. And lots of pissed customers. Will there be an exodus to @IBKR? No platform issues, though not as user-friendly. Long $IBKR could be an interesting play too.
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Pocket9z
(@pcket9zs) reported
@danushman @IBKR Someone pressured Discord to shut down their server. Prepared or not, it’s clear that hedge funds will not lose at the game they set up.
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Colin Kenny
(@notactualartist) reported
@RodAlzmann @CharlesSchwab @IBKR Wall Street Bets down on reddit. Theyre trying to insilaye the hedges and gheir shorts
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ANTHONY
(@ADBYNOT) reported
@IBKR 1. were clients having login issues this am 2. did you restrict clients from selling shares on certain stocks
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Martin Klvac
(@martinklvac87) reported
@Ash___Princess This. For what are zero commissions brokers good for if you can’t rely on their platforms and support teams? I came from @IBKR, should have done it years ago.
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ilikeoptions
(@ilikeoptions) reported
@spotgamma $IBKR also ****** their clients in the *** like the rest of the mob. Now it's only possible to close open trades on $GME and not open new trades. I wish there was alternatives to the mainstream **** brokerages. @IBKR I used to love and recommend you, but now **** YOU ********!
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shansen
(@n9nety9) reported
@TD_DirectInvest Is great until you need any customer service. You'll then lose a half day to their bullshit and spend another day moving all your **** to @IBKR
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Pete978
(@DumpDonnie978) reported
@IBKR No customer service and no help to exit $GME positions. Do u plan on helping any of the traders u are completely screwing today?????? #WorstServiceEver
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Mohammed Al Mannai
(@M_Mannai) reported
@fibercut @IBKR Apparently brokers colluded to restrict orders on GME. They want to slow down retail buyers like us from from putting orders through.
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Andy D
(@AndyDahrr) reported
@Mediaite Ya can we recalibrate my bad trades too? I lost 45k on options yesterday (margin called), can we recalibrate that? CC @IBKR .. if not, ******** you
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ky
(@DaNeptunean) reported
@IBKR anyone having issues with settled cash when making trades even though you have sufficient liquidity?
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dan ushman
(@danushman) reported
I tried to add to my $GME puts today, but @IBKR would not allow it... they're only allowing people to close positions, not open new ones. I presume that means the only liquidity is from the market makers. That's lame. Come on, IBKR. Let me make stupid decisions! :)
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Vikash Jain
(@WillSpeakSense) reported
@IBKR IBKR phone service has a hold time of 2 hours. It is not the first time. It has been like this for last 6 months. I decided to post my experience on social media. I know it will still not change. This is really ridiculous. And you call yourself a number 1 stock broker company??
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Max Letchfield
(@MaxLetchfield) reported
@IBKR Why are you refusing to process Gamestop orders, why are you not even acknowledging you are causing these problems?
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Kronin
(@Kronin3) reported
@IBKR Why are you refusing to process GME buy/sell orders on behalf of Trading 212? I'm sure you're not doing a favour for your MM friends, but it does seem an awful lot like that. Be a shame if word were to get out about this and the reputation of your firm came crashing down..
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David
(@deejerox) reported
@IBKR You're up to your ******* necks in GME calls aren't you? You stupid greedy *****. Shutting down Trading212 customer's ability to buy the stock to save your own asses. That's just a hypothesis. Feel free to correct me if I'm wrong lol.
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Chad Shoop
(@Chad_Shoop) reported
When dumping short reports and getting bailed out isn't enough, Wall Street uses retail brokerages to slow down buying on the stock. @TDAmeritrade, @CharlesSchwab, @IBKR all blocking orders on $GME and other stocks to help the shorts recover.
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Ahab 🌙
(@ahab_bull) reported
@noob_tradR @TDAmeritrade @IBKR I face the same issues. Td shut down trading so their hedge fund buddies dont lose more money, but tho ibkr didnt shut down, they also didnt have any shares of gme for trading
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Frank Starman
(@fr47123) reported
@IBKR i have problems woth your platform 2 weeks without being able to buy anything
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John M. Howard
(@jmhow119) reported
@RodAlzmann @CharlesSchwab @IBKR Schwab made a "coding" error on my positions that showed my cash balance as negative. A similar two-hour wait to resolve. Inexcusable incompetence. As soon as I have reached a solid transition point I'm also moving over to IBKR.