Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	7 days ago
Amiens	Website	9 days ago
Toronto	Trading platform	16 days ago
Phoenix	Login	24 days ago
Nelson	Website	1 month ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atman (@Hermes10wisdom) reported 36 seconds ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  The Titan Traders (@TT_stocks_) reported 2 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  Natalka (@NataliiaKoval) reported 7 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 7 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  安然体验用VPN软件 (@Mah49628433) reported 9 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  GingerNinja (@GingerNinjaZA) reported 9 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  Hits London (@HitsLondon) reported 10 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  David Silva Smith (@DavidSilvaSmith) reported 10 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  morphie (@morphieCNFT) reported 11 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  The PATRIOT 🎭 (@joventapollo) reported 13 minutes ago

  @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

• 
  Ekapob⚔️ (@ekapob) reported 13 minutes ago

  @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

• 
  MarketMusing (@alamsl) reported 21 minutes ago

  @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

• 
  Dan Elton (@moreisdifferent) reported 24 minutes ago

  @NotA_Bull you guys have been posting so much FUD all weekend I opened up @GodelTerminal and @IBKR expecting a slaughterhouse scene, and ... it's not that bad? And the $VIX is still relatively low at 15.27

• 
  Miguel H (@miguel_hincapie) reported 29 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  Piyush Parmar (@learner_air) reported 32 minutes ago

  @IBKR Worst service

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 34 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 35 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  FactPulse (@FactPulse93508) reported 37 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  RoninTraders (@RoninInvestors) reported 39 minutes ago

  @Therichardralph @IBKR Hey, was thinking of opening an IBKR account for S&S ISA, do they support 24/5 trading like trading212? Searched online but getting mixed answers

• 
  Sophie 🌙 (@sofi3727_m) reported 41 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Nate (@nathan96911) reported 42 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  The normal investor (@tradestotrades) reported 45 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Brandon (@D3GSolutions) reported 45 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  andrew brett (@AndyJB4676) reported 46 minutes ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  The Miladorlorian (@DiChiarissimo) reported 47 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  abc2cb (@abc2cb1) reported 48 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Alex 🅱📢 (@bitchutesupport) reported 48 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  Lex◇Investor (@Inves2grow) reported 57 minutes ago

  @_charles289 @IBKR no problems.

• 
  Jesus (@CCrypto1001) reported 57 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  The Senior Risk Manager (@salr_nyc) reported 58 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?