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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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DR
(@dr_firstgrowth) reported
@JohnArnoldFndtn Neither of these is a good option. Have him open an account at @IBKR, enroll in stock yield enhancement (fully paid lending), help him pick a few good companies & indices to invest in, and come up with a “fun $” budget so he can learn the hard way what 0dte options and event contracts cost a long term investor.
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𝐖𝐨𝐛𝐛𝐥𝐲⏻
(@XmVille) reported
@IBKR @IBKR my account cant trade and the issue seems to be on your side I’ve tried reaching out buh nothing
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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小金说
(@Zhaoxiansheng__) reported
@IBKR @JoseTorresEcon Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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SumoMoon
(@sumo_moon) reported
@rogerhamilton cost to borrow now nearing all time lows at 18% and still rinsing shares they had two million down to 550k which seems to be rinsing 550-700 nonsense stop. @ibkr always lowing ctb and finding more shares. $gns hopefully Wes drops some big names @cvpayne ready?
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Station
(@moneyhunger24) reported
@IBKR already submitted the issue and none of your people fixed the issue. Ticket number: T514607 Very terrible platform!
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Hust Hwang
(@vfgava) reported
@AlexAgaHug @IBKR Good, at least isn't our problem ;)
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Woofer
(@Confetti1279) reported
@sachinvats @IBKR its so bad, chart setting resets everytime! Hope IBKR can step up their app experience for us to trade flawlessly
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Nautilus One
(@_nautilus_one) reported
@kasuryan @IBKR Inglés The error is still there. I'm trying to access from Spain. Has it been fixed for you all yet?
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Algirdas Glemza
(@Algerducis) reported
@IBKR trying to log in on desktop, asked to open an app to get challenge code on app Attempt X: connection error. have already reset my password and done anything I can to log in. What do I do?
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Peter Lewis
(@Peter_Lewis747) reported
@IBKR Regardless of nationality or religion, there is something seriously wrong if you have an issue with dogs.
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Alpha
(@Alphaa__x) reported
@IBKR Thanks for your reply. I am unable to contact your support team at all. I subscribed to the Zacks , and it doenst show up in your app / Desktop application. I have to unsubscribe it. I cant find where I get the extra information and there is no documentation to help us at all.
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censurax
(@observadoremmo) reported
@Brandon_Snyder @IBKR I am facing the same problem, I am unable to load options chain for specific stocks
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joe
(@Yogithebearish) reported
@IBKR Why did my live market data get turned off? I did not unsubscribe. I subscribed again and have been waiting since the open to get it turned back on but your support is so terrible. I have messaged a couple of times but in typical IB fashion I will not get a response for days.
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小金说
(@Zhaoxiansheng__) reported
@IBKR @JoseTorresEcon Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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Rohit Sharma
(@Rohits79) reported
@IBKR your Mac Desktop App is so bad it is killing my system. Highest energy usage and it spins the CPU for nothing.
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MisterNobody
(@A_MisterNobody) reported
@kasuryan @IBKR The error persists (from France)
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toti
(@Aonnoa_) reported
@WealthCoachMak At worst, don't trade with Interactive Broker. @IBKR
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joe
(@Yogithebearish) reported
@IBKR Oh please. Click on thit link yourself and try to get through the Self-help section and actually talk to a person. It is basically impossible.
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Nautilus One
(@_nautilus_one) reported
@kasuryan @IBKR The error is still there. I'm trying to access from Spain. Has it been fixed for you all yet?
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Hust Hwang
(@vfgava) reported
Anyone having problem connecting to @IBKR by web browser?
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zaqwsx007
(@zawsx007) reported
@IBKR It is another day and your platform for a 3rd day in row is unusable, can someone look into this ? It is impossible as well to open ticket with you via web page, as there is again 403 error. @IBKR_Europe @IBKR
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Emily Jones🍷⚀
(@memiselfundi) reported
@Zhaoxiansheng__ @IBKR No they will never help you. Just send you down a never ending loop in customer service.
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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Yousuf
(@YousufTrades) reported
@IBKR has the worst customer service i've ever contacted. Been waiting for an answer for 20 days with a follow up message too.
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Brian McDonough
(@bmakr_) reported
I just want to remind everyone how incredibly bad @ibkr is for trading. They have great reviews, so I test drove it for 1 week then they froze my wire transfers out for weeks. I had to file a finra complaint to get them to release my funds. but its not just that. The trading platform was created in the 1950s. every click results in 5-30 seconds latency. late stage my space.
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Marcella Risye
(@marcellarise) reported
I think #Singapore retail sales data (Sept ’25) raise red flags for traders 🇸🇬📉 Year-on-year: +2.8% (slowest since June), monthly down -1.4% Wear & footwear, petrol, furniture are weak but watches & jewelry still strong. @TigerBrokersSG @IBKR @MAS_sg
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joe
(@Yogithebearish) reported
@IBKR It is so frustrating trying to deal with your lack of support. Even opening a support ticket is like wrestling with a bear. It is so difficult. Your service is truly the absolute worst.
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR @JoseTorresEcon IBKR login notifications aren't working tonight. Is the system down?
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Station
(@moneyhunger24) reported
@IBKR I already submitted the issue and none of your people to fix the issue. Very terrible platform!