Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	6 days ago
Los Angeles	Website	13 days ago
London	Login	14 days ago
Melbourne	Login	19 days ago
Cape Town	Login	21 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 1 minute ago

  @IBKR Any update on my support ticket

• 
  Jinuuku (@Jinuuku121844) reported 4 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  RobertoenMexico (@Olde_Pharte) reported 4 minutes ago

  @IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.

• 
  BullDriven (@BullDriven) reported 5 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  Billhelm (@Whoandwhere47) reported 6 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  xp Ehsaan (@XP_Ehsaan) reported 7 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  Rod J Davis 🇺🇸 (@rjd_mkts) reported 7 minutes ago

  @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

• 
  Chukwuebuka🇳🇬 (@ChukwuRN) reported 9 minutes ago

  You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.

• 
  Atenov int. (@Atenov_D) reported 10 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  Investment (@Investm80789211) reported 16 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Charles Schwab Corp (@CharlesSchwab) reported 23 minutes ago

  @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 24 minutes ago

  @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

• 
  Market Mommy (@dontbsalti) reported 24 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  DeV (@A_Dev9) reported 25 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Ruimtepak 🔮 (@_Ruimtepak) reported 25 minutes ago

  @EclipticaOS @IBKR Hot damn it only gets more magical

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 27 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 30 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Akhenaton (@holden_commodor) reported 30 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 30 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Vj (@VJ_303) reported 33 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Cluseau Investments (@blondesnmoney) reported 40 minutes ago

  Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

• 
  Ethan Hartwell (@EthanTrades13) reported 41 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  Adi (@adi_baradwaj) reported 43 minutes ago

  @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

• 
  Vj (@VJ_303) reported 43 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  Flesh & Bone VR (@mcdroidgame) reported 45 minutes ago

  @Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?

• 
  ManuBiker🚴 (@ManuRDBiker) reported 46 minutes ago

  @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

• 
  RemGat (@RicardoMGarcia5) reported 51 minutes ago

  Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

• 
  Haddie (@Haddie168) reported 57 minutes ago

  @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

• 
  Ganwin (@Ganwin2) reported 59 minutes ago

  @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

• 
  Investment (@Investm80789211) reported 60 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me