Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	2 days ago
Amiens	Website	5 days ago
Toronto	Trading platform	12 days ago
Phoenix	Login	20 days ago
Nelson	Website	27 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Kibel (@KibelBrad) reported 2 minutes ago

  @IBKR Sell the stupid ****

• 
  joe (@Yogithebearish) reported 3 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  The Titan Traders (@TT_stocks_) reported 3 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Jesus (@CCrypto1001) reported 3 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Thomasius (@TH0MA51U5) reported 8 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Atman (@Hermes10wisdom) reported 14 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  RobertoenMexico (@Olde_Pharte) reported 14 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Rob Gray (@robmgray76) reported 15 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  Atman (@Hermes10wisdom) reported 17 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  The PATRIOT 🎭 (@joventapollo) reported 17 minutes ago

  @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

• 
  Kir Royal Trader 🥂 (@go_mask) reported 18 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  thewalkingimmortal (@tyeatfood) reported 19 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Thomasius (@TH0MA51U5) reported 21 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 22 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  Sophie 🌙 (@sofi3727_m) reported 26 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Yousif Ashknani (@AshknKW) reported 28 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  z1xus (@z1xus) reported 30 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  . (@outrasparada) reported 32 minutes ago

  @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

• 
  covertsah (@coversah) reported 34 minutes ago

  I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

• 
  Luna Trades (@totheluna21) reported 35 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Natalka (@NataliiaKoval) reported 36 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Shraey (@iamshraey_) reported 40 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  Ryan (@nycguy1988) reported 42 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 45 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Piyush Parmar (@learner_air) reported 49 minutes ago

  @IBKR Worst service

• 
  Painpal (@painpalcapital) reported 50 minutes ago

  @IBKR maybe fix your damn servers?

• 
  abc2cb (@abc2cb1) reported 53 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Jesus (@CCrypto1001) reported 56 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  Wanda Case (@WandaCase9l) reported 59 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  David Silva Smith (@DavidSilvaSmith) reported 59 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!