Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 12 days ago |
 Los Angeles
|
Website | 19 days ago |
 London
|
Login | 20 days ago |
 Melbourne
|
Login | 26 days ago |
 Cape Town
|
Login | 28 days ago |
|
East Orange
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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INTER (@Night34Blue) reported@IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.
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DarthKenobi (@plantbasedlc) reported@IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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Brian Lund (@bclund) reportedAfter being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.
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Chukwuebuka🇳🇬 (@ChukwuRN) reportedYou can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
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VA (@IndMktTrading) reported@IBKR When your stupid app allows to! WTF is the developer ??
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SOBR (@SOBRBC) reported@IBKR Your desktop software's Linux installer is broken.
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James Sun (@LSKMSun) reported@IBKR the speed for es quote is very slow!!!!!
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Vikas kumar (@Vikasro50357845) reported@IBKR Very Bad service no responce 😡
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Fumbles with Money (@moneyfumbler) reported@IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?
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TruthFreedomPeace (@TheLepsGold777) reported@SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.
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Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported@Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
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Vj (@VJ_303) reported@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
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BullDriven (@BullDriven) reported@IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help
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Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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LiliAna (@Terranatura4) reported@IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss
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Ethan Hartwell (@EthanTrades13) reportedI recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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Ruimtepak 🔮 (@_Ruimtepak) reported@EclipticaOS @IBKR Hot damn it only gets more magical
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DismalDeFi (@DismalDefi) reported@IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.
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toti (@Aonnoa_) reported@IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?
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EliteTrading (@EliteGainzTrade) reported@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
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DevilsFootnote (@devilsfootnote) reported@bclund @IBKR that's your fault.... STUPID!!!
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ELhuron DasWiesel (@ElhuronD33244) reportedHey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
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SumoMoon (@sumo_moon) reported@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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Gordon Attard (@GordonAttard) reported@IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?
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David Wayne (@WDoft) reported@IBKR Sorry for bringing the average down.