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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 78% Login (78%)
  • 11% Website (11%)
  • 11% Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Noida Login 10 days ago
Los Angeles Website 17 days ago
London Login 18 days ago
Melbourne Login 23 days ago
Cape Town Login 26 days ago
East Orange Login 1 month ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ethics3606
    Ethics (@ethics3606) reported

    I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

  • TheBigBerbowski
    TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported

    @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • holden_commodor
    Akhenaton (@holden_commodor) reported

    @IBKR serioulsy why do you signicantly changed the customer report settings?

  • FortieJami77198
    Jamie Fortie (@FortieJami77198) reported

    @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can

  • The_Astronaut18
    The_Astronaut (@The_Astronaut18) reported

    I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR

  • Aonnoa_
    toti (@Aonnoa_) reported

    @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • BarryNiall
    Niall B๐Ÿ…ฐ๏ธrry ๐Ÿ‡บ๐Ÿ‡ฆ (@BarryNiall) reported

    @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with โ€œineligibleโ€ to add funds. Darwin have told me itโ€™s in IBKRโ€™s hands and they cannot help me. Itโ€™s been 10 days now and nobody can help me. Pretty shocking experience so far

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • iB3Bestpony1985
    ๐”ข๐”ฆ๐”ฉ๐”ฆ๐”ฐ๐”ฑ๐”ฏ๐”ž๐”ข๐”ข (@iB3Bestpony1985) reported

    @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. Iโ€™d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

  • gw_wyatthealth
    George Wyatt (@gw_wyatthealth) reported

    @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

  • LeonLionNoel
    LeonNoelLion (@LeonLionNoel) reported

    @IBKR Go **** yourselves.

  • iB3Bestpony1985
    ๐”ข๐”ฆ๐”ฉ๐”ฆ๐”ฐ๐”ฑ๐”ฏ๐”ž๐”ข๐”ข (@iB3Bestpony1985) reported

    @IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?

  • ripchillpill
    Chill Pill ๐Ÿ”ฎ (Bald) (@ripchillpill) reported

    @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

  • Sanji_vals
    S Sanzhi Kobzhanov (@Sanji_vals) reported

    @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

  • Deepak66259832
    Deepak (@Deepak66259832) reported

    @IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr

  • rellim_evad
    Dave ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŽงโš›๏ธ โ˜ธ๏ธ๐Ÿ‡ฌ๐Ÿ‡ง (@rellim_evad) reported

    @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • Vikasro50357845
    Vikas kumar (@Vikasro50357845) reported

    @IBKR Very Bad service no responce ๐Ÿ˜ก

  • BaranelloJim
    Jim Baranello (@BaranelloJim) reported

    @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

  • krell_sophia
    ใ‚ขใ‚ตใƒŸใƒผ (@krell_sophia) reported

    @IBKR damn, mine's stuck at 1.2%... time to switch?

  • AlgoSnafu
    ๐”ธ๐•๐•˜๐• ๐Ÿ’ฅ๐•Š๐•Ÿ๐•’๐•—๐•ฆ (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโ€™ve been dealing with this issue for years now ... ๐Ÿ˜ข @IBKR

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Fix the linux installer for your desktop software @IBKR

  • fbjoe
    joez.eth (@fbjoe) reported

    Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

  • D_M_Ventures
    DMVentures (@D_M_Ventures) reported

    @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you donโ€™t include your username it takes longer to show on the platform tho