Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 12 days ago |
|
Williamsburg
|
Login | 26 days ago |
 Noida
|
Trading platform | 26 days ago |
 Brest
|
Login | 2 months ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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Agent Smith (@AiStockAgent) reported@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
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speculator (@speculator20221) reportedAnybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.
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JT Gert (@the1Gert) reported@JosephW31117119 @senzu_capital @IBKR same issue
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Amit Gandhi (@amitpg) reported@JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.
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SMH Trading (@MisticTrader) reportedIf you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.
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Rich Pinks (@RichPinks) reportedJust keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$
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DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.
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peter (@hfbjg53287314) reported@senzu_capital @IBKR Same issue
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Nerd_abroad (@Nerd_Abroad) reported@senzu_capital @IBKR Same problem here
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CT🪐 (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Guru (@ZainGuru4) reported@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
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Dr.Ötker 99%FI 💸 (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
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J (@Blue_1Trades) reported@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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Lei- レイライト 🐧 🍀 (@nottatowl) reported@Dream_S14 @IBKR me too , and live chat is 404 error @IBKR
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John Morina-If you build it they will come (@JohnMorina2) reported@IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform
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Investment (@Investm80789211) reported@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Milo (@coincarver) reportedIs Interactive brokers down? What is this garbage exchange? HELLO? @IBKR
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Colt45.eth (@wilson_eth) reported@TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.
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sroy (@roy34340023) reported@IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.
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Krystal Lynn (@LynnModine47127) reported@IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.
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Forward Capital (UK) Limited (@Forward_Capital) reportedThere have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?
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Binay Jha (Chartered Accountant) (@binaycjha) reported.@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.
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Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh@IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?