Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	9 days ago
Williamsburg	Login	23 days ago
Noida	Trading platform	23 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlackjackGod (@blackjack_god) reported 2 minutes ago

  @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

• 
  xp Ehsaan (@XP_Ehsaan) reported 9 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  Jason Appel (@JasonAppel10) reported 12 minutes ago

  @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

• 
  Sabs Goranova (@sgoranova82) reported 12 minutes ago

  @IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke

• 
  Acmesafeco (@acmesafeco) reported 13 minutes ago

  @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

• 
  Krystal Lynn (@LynnModine47127) reported 13 minutes ago

  @IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.

• 
  super (@super509219312) reported 17 minutes ago

  @one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.

• 
  Treize (@TreizeKushrena2) reported 19 minutes ago

  @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

• 
  Priom.eth (@0xPriom) reported 19 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

• 
  Manny (@theverysmartone) reported 23 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 28 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  DMVentures (@D_M_Ventures) reported 31 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 31 minutes ago

  @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

• 
  DC (@HalifaxDC) reported 32 minutes ago

  @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

• 
  DC (@HalifaxDC) reported 33 minutes ago

  @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

• 
  Binay Jha (Chartered Accountant) (@binaycjha) reported 33 minutes ago

  .@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.

• 
  Anssi Alkio (@Anssi_A) reported 39 minutes ago

  @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

• 
  Nimesh Shah (@nimesh3t) reported 43 minutes ago

  Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

• 
  DarthKenobi (@plantbasedlc) reported 44 minutes ago

  @IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 45 minutes ago

  @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

• 
  DividendMillennial (@DividendMil) reported 48 minutes ago

  @GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service

• 
  AngryPhysicist, PhD. (@Drcamole) reported 49 minutes ago

  @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

• 
  DarkTemplar (@DarkTemplarian) reported 50 minutes ago

  @zerohedge @IBKR is selling out orderflow too?? WTF!! Why do I pay my fees MFs???? 😠

• 
  Dr.Ötker 99%FI 💸 (@dr_otker) reported 50 minutes ago

  Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

• 
  Korban (@AwokenApollyon) reported 50 minutes ago

  @rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR

• 
  super (@super509219312) reported 52 minutes ago

  @Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.

• 
  🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 53 minutes ago

  @IBKR Any update on my support ticket

• 
  C pyles (@Cpyles42) reported 53 minutes ago

  @IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.

• 
  Cluseau Investments (@blondesnmoney) reported 54 minutes ago

  Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

• 
  Keeping it real (@shelterfrmstorn) reported 54 minutes ago

  @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.