Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	4 days ago
Hyderabad	Login	16 days ago
Mesquita	Website	20 days ago
Calgary	Trading platform	23 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomasius (@TH0MA51U5) reported 1 minute ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Long & Right (@Ramblin_Rebel13) reported 2 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  MilkyWay (@Olua_AO) reported 3 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  ndao poenya (@ndaopoenya_) reported 3 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Murray Finlayson (@MtnMuzz) reported 3 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  Rod Farva (@large_farva34) reported 13 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  covertsah (@coversah) reported 14 minutes ago

  I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

• 
  WhiskeyAndIce (@OptionsWolf77) reported 17 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 17 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  William W. Nicholas (@Alohayall_) reported 18 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Painpal (@painpalcapital) reported 20 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Brandon (@D3GSolutions) reported 21 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Mendax Venatorem (@mendaxvenatorem) reported 26 minutes ago

  @IBKR Terrible

• 
  Yishai Cohen (@Yishai__Cohen) reported 27 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Aaron J. Fentress (@AaronJFentress) reported 28 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Mini Trades (@theminitrades) reported 31 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  Long & Right (@Ramblin_Rebel13) reported 32 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  The Miladorlorian (@DiChiarissimo) reported 36 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Shraey (@iamshraey_) reported 39 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Sush$ (@Sush1942) reported 39 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Joe Wyer (@joe365ppm) reported 40 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  RobertoenMexico (@Olde_Pharte) reported 44 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  jeff henderson (@ambusiness) reported 44 minutes ago

  @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

• 
  Brandon (@D3GSolutions) reported 44 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  MisterX2025 (@billYT2025) reported 45 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  The Titan Traders (@TT_stocks_) reported 45 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  William W. Nicholas (@Alohayall_) reported 51 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  The Senior Risk Manager (@salr_nyc) reported 56 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Brandon (@D3GSolutions) reported 56 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  男比熊大 (@bixiong_baisui) reported 57 minutes ago

  @IBKR What is your problem?