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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (36%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Lacy
(@LacyFowler85) reported
@danifussers @IBKR If all the brokerages use DTC, and DTC is the problem, how is transferring your shares going to help? Seems fishy.
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Emre Guner
(@emreguner) reported
@IBKR I deleted my application because of a wrong address and wanted to reapply, but now I can't even log in, receiving an error message "Your application was deleted.". This is so impractical, how am I supposed to reapply if you don't even let me log in...
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It's Dave
(@dgetrading) reported
@IBKR TWS keeps freezing, causing me to abort. Charts still not working after weeks and weeks of issues. Sort out your platform please
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Seong-Han
(@seong_han) reported
@IBKR Are there problems with placing Eurex futures orders? What is the ETA for resolving those? $GBL
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Gaurav Kumar
(@gauravbansal74) reported
@IBKR why IBKR web application is always down in the beginning of US Market ? It’s been 3 days same experience. Hope someone can look into this urgently before you lose customer to @WebullGlobal account. Thanks
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Thomas Braziel
(@ThomasBraziel) reported
@alluvialcapital @cablecarcapital @IBKR You might be pointing out a #investmenthack - invest in all companies with the worst NPS scores - quick someone get the CRSP tapes!
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knutolee
(@knutolee) reported
available shorts @Fidelity and @IBKR, but the borrow fee remains incredibly low (between 0.6 and 0.8%). Conclusio: I fail to understand this market movement (bear in mind, I'm an idiot) and I'd greatly appreciate a plausible explanation for all of this. Could you help? 👉👈😳
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Whitebreadfox
(@whitebreadfox) reported
@IBKR TWS sucks. It is THE WORST trading platform available. Charts are loading forever so you can’t trade from that crap. Why add useless stuff? Fix the basics. A user must be able to quickly flip through different tickers.
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR what's wrong today? Not receiving security code to log in to TWS. I am losing money. Wtf! #ibkr ibkr
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@hyperconvexity @IBKR Yeah... I've had it fail to text me too. I had some issue with it where I had to call them and get them to disable my face ID or something like that. Turns out I had an incomplete application from a long time ago that I used face ID with, and it was locked to that. Weird.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Yikes, I cannot get @IBKR TWS to launch *at all*, I can't uninstall it, and I can't install a new copy. The installer/launcher show a flash screen and then the process just ends... I've had this happen with other programs (discord just did it yesterday), forgot how to fix it
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Tony
(@Jn6_68) reported
@alluvialcapital @IBKR I’ve held shares thru company transfer agent, but if I had any issues I called the company, including the ceo, not the ta.
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR what's wrong today? Not receiving security code to log in to TWS. I am losing money. Wtf!
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Daily reminder: Fix charts on that useless garbage TWS.
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tiawdnaeulav
(@tiawdnaeulav) reported
@alluvialcapital @IBKR Also a lot of BDs are doing significant cost cutting with management and not necessarily knowing nor having experience in those nuances. They are gearing operations towards cheaper reps and customer management. I call it managing out their customers.
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Sam Khan
(@SamKhan34690935) reported
@PaxosGlobal @IBKR @Venmo I no reply no help from Faxos G.Thank you. Yes I get reply or DM invitation from numerous scammers to fill form includes my key. To all scammeres my wallet is already empty. One thing I learnt the concept humanity is gone in this material world
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Ahmedyy
(@Ahmedyy23927866) reported
@IBKR I have an issue with my account i cant log in because mobil number associated with my account was changed suddenly and i didnt change it please your help
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CorpusColossus
(@CorpusCol) reported
@alluvialcapital @IBKR I've had a problem when the company had veto power over transfers (in order to protect tax status allegedly). Needed a letter from the company authorizing it. Took a long time to figure out what the obstacle was.
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Hedged Book
(@HedgedBook) reported
*Noticed that it shows a slightly different % for my worst day, which was Jan 7, 2022 compared to the first week's tweet. I am using @IBKR and I feel it has to do with the fact that I took a screenshot at around 5-6 pm, and there was some trading in the after hours until 8 pm.
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The Greg Man
(@greggfr) reported
@IBKR Yeah but the service is horrible. System down 30% of the time and you can’t make trades when you need to! Constantly being logged off site and very buggy
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Orangutard
(@Orangutrader1) reported
Time for my semi annual **** @IBKR tweet. You pay enormous commissions, pretty sure I paid nearly 50k last year, and they still **** you. Looks like we will be unable to trade the IPO $TPG today due to some incompetent glitch on there end. Might be time to finally leave them.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Daily reminder to fix the crappy TWS
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mario
(@mario46790594) reported
@IBKR Is there any issue with TDS i cant see live info
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Dyle Kubas
(@DyleKubas) reported
@IBKR I am trying to buy the new Luna ETP. Keep getting an error saying contract is subject to 871 (m). What does this mean and how do I fix it?
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Levi Strauss
(@LeviStr96) reported
@IBKR mobile apps down in Canada
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Orangutard
(@Orangutrader1) reported
@Jesper44457672 @IBKR There is a glitch and no IPOs in the pipeline appear to be in TWS right now, I'm going to restart TWS after it starts trading, then try to enter it in and trade it if it is hopefully in there
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It's Dave
(@dgetrading) reported
@IBKR agree with @whitebreadfox Basic charting is not working and still no fix after weeks of garbage. Stop wasting time on useless bells and whistles and sort out basic, core functionality
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Rolf Bencken
(@bencken_rolf) reported
@IBKR Instead of adding useless, low-effort features: Think about, if you want to invest in core business software like updating your main trading screen TWS, which is an embarrasement. And for ****'s sake: Do sth about that abysmal market data quality!
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Jesper
(@Jesper44457672) reported
@Orangutrader1 @IBKR The thing is that they know it perfectly well but keep abusing their clients with their non existing support and outdated platform.
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Harel Jacobson
(@VolQuant) reported
Say what you want about @TheTerminal , but their helpdesk is the most responsive i've ever encountered... @Refinitiv on the other hand, as bad as @IBKR Waiting for more than 30min to be picked up by a support rep