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Interactive Brokers

Interactive Brokers down? Current status and problems

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 45% Login (45%)
  • 36% Trading platform (36%)
  • 18% Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Williamsburg Login 8 days ago
Noida Trading platform 8 days ago
Brest Login 28 days ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Sant Cugat del Vallès Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • HuiJordy
    Jordy Hui (@HuiJordy) reported

    @IBKR Planning to find someone to reply on the support chat? I want to know what i need to do to apply for a compensation, server down for more than 4 hours and no one pick up the phone so that i cant stop loss is quite unacceptable, esp company as big as you guys

  • _Jibrann
    jibran (@_Jibrann) reported

    @IBKR Fix up holy fuckkkkkkkkkkkkk the days almost over

  • neilfe99
    neil (@neilfe99) reported

    @IBKR - your own people are admitting the issues are not fixed and there is no ETA. Why lie in public, I hope this loses you a ton of clients, you were very innovative in the beginning, but even your lite offering doesnt compare to your competitors

  • GazitOmer
    Omer Gazit (@GazitOmer) reported

    @IBKR Horrible! Still down! Who designed your architecture??? Just amateur

  • HedgMe
    Hedg.me (@HedgMe) reported

    @IBKR I still cannot login. This is nuts! Where is the update. your phone system says the party I am trying to reach is not available. @IBKR Respond. Say something!

  • airbornefrog
    Will Brown (@airbornefrog) reported

    @IBKR my account is still down

  • greggfr
    The Greg Man (@greggfr) reported

    @MarcHudzon @IBKR Horrible service and horrible customer serivice

  • KM1FC
    KM1FC (@KM1FC) reported

    @Fabrice25400023 @KartS115 @IBKR Can’t call by phone it all leads to T2 errors. The mismanagement is beyond horrible. Lesson learned and I’ll be moving my assets. I refuse to trust a company that can’t get basic communication right.

  • d_pavlos
    Pavlos D (@d_pavlos) reported

    @IBKR Still is NOT working and apart of this I was waiting 1 hour on the phone to be connected with the trade desk to close some positions but NEVER connected to the agent. Also early the morning your automated answering machine was saying : Support in English unavailable !!!!!!!

  • duhulow1
    duhulow (@duhulow1) reported

    @_theSuLtan @IBKR @Derayah is it working still for u right now becos mine is working but i cant order damn it

  • Hawaiianfisher1
    Hawaiian fishermen (@Hawaiianfisher1) reported

    @IBKR @Benzinga Not to brag you whole system is down your clients are losing millions and reports of the CEO going AWL with all the money. You’re talking about not to brag this is outrageous!!!! And I am not saying that lightly!!!

  • AGEMO_1
    Eikichi Onizuka (@AGEMO_1) reported

    @vikramaityad @vsankholkar1 @IBKR How do you relax when you're literally losing thousands of dollars BC you can't exit a trade?? Put yourself in someone else's shoes who has a large enough account to give a ****

  • sp0tts21
    Steven Spotts (@sp0tts21) reported

    @IBKR I'm still down. Can't believe you don't have a backup server to run off, or two.

  • trader_jsh
    Van Jordan (@trader_jsh) reported

    @IBKR Being incompetent is bad but being a liar is unacceptable. nothing is recovered here

  • aldabdulazizald
    عبدالعزيز بن احمد (@aldabdulazizald) reported

    @IBKR What is going on !! What will happened to out money!! I can’t login..

  • trishulshetty2
    Trishul Shetty (@trishulshetty2) reported

    @IBKR What is this bullshit. You let me login but trading is not allowed ?

  • MarcHudzon
    Marc (@MarcHudzon) reported

    @IBKR Still can’t login, you hopeless bastards... It’s been roughly 10 hours now! #interactivebrokers 💩

  • hutc81
    ROUX (@hutc81) reported

    @IBKR Still can not login.

  • Microma86224755
    Microman (@Microma86224755) reported

    @IBKR I just hope the outage wasnt a hack.

  • Afghanrebel
    afghanrebel (@Afghanrebel) reported

    @IBKR still not working....been all day. what the heck, whats the solution, i have 4-6 account with you guys. cant access it or see what's going on

  • _theSuLtan
    سلطان بن مله (@_theSuLtan) reported

    @duhulow1 @IBKR @Derayah It is not yet, I can't login 🥺

  • cralmeidalopes
    Cristiano Lopes (@cralmeidalopes) reported

    @IBKR I only hope this wasn't a structural problem, since we've had more connectivity problems lately. Something very important on a broker used for day/swing trading is reliability, and we can't afford hours of downtime in trades that must be adjusted almost daily.

  • UnleashedTrade
    SumGuy (@UnleashedTrade) reported

    @IBKR Two Hours Later... An update of the residual issues would be appreciated. I can log in but without option pricing data there's nothing I can do.

  • Dtayl6
    Dtayl416 (@Dtayl6) reported

    @IBKR Unacceptable downtime today; terrible customer experience. Please take the steps to minimize or better yet, eliminate impact with failover technology.

  • MarcoSPQR1
    The Frige (@MarcoSPQR1) reported

    @IBKR your service still not working for me. You fkn kidding

  • Tanzen5
    Tanzen (@Tanzen5) reported

    @IBKR I am unable to trade, problems with chats too..

  • Yrch_the_trader
    Yrch_the_trader (@Yrch_the_trader) reported

    Still cannot login despite they're saying it is working for most clients...well someone is lying. It can be costly after seeing so many people disappointed and other brokers actively tweeting to seduce new clients :) Good Luck IBKR #interactivebrokers @IBKR #IBKR

  • VandanTanna
    Vandan Tanna (@VandanTanna) reported

    @IBKR That's a lie. Still can not login. Must be part of the "residual issue" bullshit.

  • battousai1130
    Battousai (@battousai1130) reported

    @IBKR Still mad at you. I am just gonna experiment on ways to disable 2 step authentication and stay logged in. In fact, you ran into this issue earlier, but you resolved it quickly. This time it blew up on all our faces. Thanks.

  • Jstebby
    JRod (@Jstebby) reported

    @IBKR This is ridiculous, still no updates in 2 hours, you guys have been down all day....I can't believe I trusted my funds with these guys, should've known better, moving to #TOS #leaveIBRK