Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	1 day ago
Los Angeles	Website	8 days ago
London	Login	10 days ago
Melbourne	Login	15 days ago
Cape Town	Login	17 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Market Mommy (@dontbsalti) reported 4 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  mindfultrader (@mindfultrader22) reported 9 minutes ago

  @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr

• 
  Gordon Attard (@GordonAttard) reported 10 minutes ago

  @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

• 
  Jason Appel (@JasonAppel10) reported 13 minutes ago

  @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 14 minutes ago

  @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

• 
  Priom.eth (@0xPriom) reported 22 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

• 
  Karzma (@abu_dalen) reported 28 minutes ago

  @IBKR Why doesn't the registration support Saudi Arabia?

• 
  Ruimtepak 🔮 (@_Ruimtepak) reported 28 minutes ago

  @EclipticaOS @IBKR Hot damn it only gets more magical

• 
  DeV (@A_Dev9) reported 29 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 29 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 30 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Bitget Support (@BitgetSupport) reported 30 minutes ago

  @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

• 
  Paulo Santos (@ThinkFinance999) reported 31 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

• 
  SOBR (@SOBRBC) reported 32 minutes ago

  @IBKR_Europe Fix your desktop software installer for linux please @IBKR

• 
  VA (@IndMktTrading) reported 32 minutes ago

  @IBKR When your stupid app allows to! WTF is the developer ??

• 
  Eight Seven (@kjeightyseven) reported 33 minutes ago

  @trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.

• 
  STACKDOE (@STACKDOE) reported 34 minutes ago

  @IBKR by far one of the worst ui is ancient its 2026 ! mobile app made to make you lose money... not sure who even gave it the green light. just awful on so many levels.

• 
  RemGat (@RicardoMGarcia5) reported 35 minutes ago

  Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

• 
  SpackySpacky (@spactastical) reported 35 minutes ago

  @IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.

• 
  Mathėus Lonning_ (@RosaYan1019) reported 40 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  SOBR (@SOBRBC) reported 41 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 43 minutes ago

  Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

• 
  アサミー (@krell_sophia) reported 43 minutes ago

  @IBKR damn, mine's stuck at 1.2%... time to switch?

• 
  John Morina-If you build it they will come (@JohnMorina2) reported 44 minutes ago

  @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

• 
  alanxyz (@alanxyz129) reported 46 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

• 
  Jinuuku (@Jinuuku121844) reported 49 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  Michael (@mjy220) reported 51 minutes ago

  @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

• 
  Vikas kumar (@Vikasro50357845) reported 51 minutes ago

  @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”

• 
  prathap chandra (@prathap_moola) reported 52 minutes ago

  @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

• 
  LeonNoelLion (@LeonLionNoel) reported 54 minutes ago

  @IBKR Go **** yourselves.