Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 16 days ago |
|
Williamsburg
|
Login | 30 days ago |
 Noida
|
Trading platform | 1 month ago |
 Brest
|
Login | 2 months ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Investment (@Investm80789211) reported@IBKR Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Ethics (@ethics3606) reportedI have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.
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Nikita G. ๐ฒ (@Gorev111) reportedChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. Iโm confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.
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Chipaway (@WaRidgway1) reported@TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so canโt complain
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Nitin Raysoni (@NRaysoni) reported@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
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Vlatko (@vlatceS) reportedHey @IBKR any customer support or no such thing in your company?
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Sabs Goranova (@sgoranova82) reportedWould not recommend @IBKR to anyone at the moment. Locked out of trading account due to a system bug for a week. No one able to give an answer when this is fixed or resolved. No apologies, compensation or updates. Lousy customer care. Who is the regulatory body in the US?
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H๐ฃ (@harryrhart) reported@IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS
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JackAttack (@SychoShadows) reported@IBKR Gee I canโt imagine how this could be terrible.
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SMH Trading (@MisticTrader) reportedIf you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.
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Binay Jha (Chartered Accountant) (@binaycjha) reported.@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I donโt have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.
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Tim (@Tim158930786227) reported@Desi_Trade Itโs one of those things I thought would never happen to meโฆ just got notified from IBKR that they are shutting down my account. Itโs crazy that they @IBKR does this.
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Hyperbolic Discounter (@HyperbolicDisco) reported@SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.
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๐ธ๐๐๐ ๐ฅ๐๐๐๐๐ฆ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโve been dealing with this issue for years now ... ๐ข @IBKR
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Name Can't Be Blank (@BearBullDebate) reported@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
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Panzer_valkyrie (@PanzerValkyrie) reported@DebraG_Robins @IBKR I used mine a few hours ago m everything was fine , I use the web page on ipad. I have the app. but donโt use that. I have occasionally had issues seeing portfolio in past but refreshing usually sorted , once I had to logout and in again.
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Jason Leon (@czazy73153682) reported@james4blues @IBKR support
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.
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JKL (@ljzmdg) reported@JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.
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Billhelm (@Whoandwhere47) reported@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
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Clausius investments (@MinhungShih) reported@IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev
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Alex ๐น (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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GardinerIslandCapital (@GardinerIsland) reportedhey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY
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Anssi Alkio (@Anssi_A) reported@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
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DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.
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DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.
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Raj Khan (@RajKhan92446621) reported@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds
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Debra Robinson (@DebraG_Robins) reportedAnybody else having issues with their IBKR account and viewing their portfolios? @IBKR
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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DeV (@A_Dev9) reported@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.