iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amarillo, TX 1
Saint Cloud, MN 1
Daytona Beach, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • themthatarefree Simon Freeman (@themthatarefree) reported from Cadeby, England

    @Sonos it would seem that every time you update your app it gets worse. Most of the time I have to delete my app and reinstall it to connect to the system. This is by no means an uncommon problem as per Google/ iTunes feedback. I didn't £2500 on a system which I wouldn't do again

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    @apple service has an Achilles Heel since the products don’t meet marketing expectations eg. Apple has silently abandoned loyal customers who rely on MFI hearing aids, iTunes app and iTunes iCloud Match. Stuff just doesn’t work and @AppleSupport can’t help

  • staffdill Microsoft Edge & DANCE (@staffdill) reported from Scottsdale, Arizona

    If you fall for some Nigerian or Ghanaian phishing email scam from some guy claiming to be your boss with broken english thats literally just asking for itunes giftcards you are ******* stupid. Bottom of the barrel stupid. Also its almost always our parents generation

  • aura_gami 🅰🆄🆁🅰🅶🅰🅼🅸 ☯️ (@aura_gami) reported from Orlando, Florida

    So if #Funimation has involvement with trying to hide/pull credits from vic from the broly movie through iTunes, amazon, etc. Pull shady stuff with their subscription service. Would it be too tinfoil to think they have somerhing to do with the demonetization of #IStandWithVic

  • jonelleroback Jonelle Roback (@jonelleroback) reported from Hillingdon, England

    Help @iTunes trying to login to iTunes/Apple TV, 2 step authentication doing my head in! Have put in iD, password and verification code but keeps going back to input iD screen everytime. Hasn’t happened on any other device just when trying to log into Apple TV. HELP!!!!

  • jonelleroback Jonelle Roback (@jonelleroback) reported from Hillingdon, England

    Help @AppleSupport trying to login to iTunes/Apple TV, 2 step authentication doing my head in! Have put in iD, password and verification code but keeps going back to input iD screen everytime. Hasn’t happened on any other device just when trying to log into Apple TV. HELP!!!!

  • Lloyd1nSpace Lloyd (@Lloyd1nSpace) reported from Manhattan, New York

    Podcasts on iTunes is straight up broken and it’s disrespectful @AppleSupport @applepod

  • WaynesPlanet Wayne O (@WaynesPlanet) reported from Surrey, British Columbia

    @TSN1040 hour 4 of halford and brough on iTunes at the 28:55 mark it pauses and then skips ahead a couple minutes. This is a continuing issue with only this show I don’t get it

  • LootAndDagger Loot+Dagger Podcast 🔜 SouthernFriedGamingExpo (@LootAndDagger) reported from Sandy Springs, Georgia

    @OhioYeti Weird. I haven’t heard anyone else having issues. I know I played it straight from podbean’s site last night and it seemed to play all the way through... I wonder if something is up with iTunes download. I’ll check a little later.

  • sunlinds Lindsey Parke (@sunlinds) reported from North Lauderdale, Florida

    @LinkedInHelp last time I called about this problem I was told it was Apple’s fault but then Apple said no it was LinkedIn’s fault. On my bank statement it shows LinkedIn, NOT ITUNES! For crying out loud STOP charging me!

  • kevbonobo KevboNobo (@kevbonobo) reported from Tuscola, Illinois

    @news_gazette @srrichey @Illinois_Alma The app is broken through iTunes. The only episode available is the EJ Lidell ed from 2018.

  • RosinMurphy Róisín Murphy (@RosinMurphy) reported from Dublin City, Leinster

    @sinead_ryan @NewstalkFM @Spotify @iTunes great episode this week Sinead and pretty sure it means the proof that grey is on the decline sorry all but listened very carefully to @kirstie and she was not falling down on the grey side

  • _Oluwatobiloba1 Vainvain (@_Oluwatobiloba1) reported from Karu, Federal Capital Territory

    @ritzymyke @TeniEntertainer @alat_ng @wemabank Bro it’s d best, trust me. I use it 4 iTunes, deactivated sms so I don’t get unnecessary charges, it’s like my saving acct. N their customer service is so efficient, they pick up without wasting time, if u run out of airtime they will call u bck @TeniEntertainer

  • peecee65 Paul Conder (@peecee65) reported from Auckland, Auckland

    Hey @AppleSupport why are my ITunes music purchases from 5 years ago suddenly being made unavailable to down load. I didn’t agree to you cancelling these!

  • jonelleroback Jonelle Roback (@jonelleroback) reported from Hillingdon, England

    Help @AppleTV trying to login to iTunes/Apple TV, 2 step authentication doing my head in! Have put in iD, password and verification code but keeps going back to input iD screen everytime. Hasn’t happened on any other device just when trying to log into Apple TV. HELP!!!!

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