iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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kitxia
(@marchettiross) reported
why itunes is not working? i just want to cry with you’re not sorry by taylor swift 😭
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Paul O'Keeffe
(@paulieok) reported
@askpermanenttsb * An unexpected error has occurred. Please go back to the Homescreen and restart the login process. * No update on iTunes always problems with the app.
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mel
(@violetsunflowr) reported
@justbethmusic OMG NO NOT MY PROBLEMS BY HEY VIOLET LISTENING PRIVELEGES 😭 (available now on itunes and spotify)
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chris lowe
(@chrislowe28) reported
@90sWrestlingPod I had same problem it would download and then be marked down as though it hadn't downloaded and also wouldn't let me play it on iTunes
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Paul
(@PaulHPhotos) reported
@AppleUK_ @applesupport How does one get a disabled iPad to you for service/unlocking if owner cannot physically get to an Apple Store and no access to iTunes?
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Kai Saiba
(@Kai_SaibaXXX) reported
@digikittn Soo question, did you update your phonee or was it behind on updates when this happened? If soo. Try plugging into conouter and itunes, then do the recorvery boot, but instead of restore (since theres no backup) try updating. I had this issue before on an older model too
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Gurftastic
(@Gurftastic) reported
Is there an episode of Next Gen where the ship gets an OS upgrade and then Wesley has to go around showing everyone how to sign in to their iTunes account again, and Data keeps failing the reCaptcha? Oh.
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Altheis
(@Altheis1) reported
@Fifisprouts The on and off is considered a boot loop. It's a software issue. If restoring the phone didn't work the next option is to connect it to a computer with iTunes loaded and do a full restore on it to reinstall the operating system or update. If that don't work it's all on apple
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g
(@gkidkaa) reported
@thegreathappiny @AriesMarquis @chartdata it’s still purely successful on every other service. 1 on itunes after 2 months of release, gaining 3m+ streams daily. and up? went 1 with the lowest amount of points in history
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r/lioposting 🦕
(@evilanzus) reported
when anzu gets another ssr its over i will go through the trouble of getting a japanese itunes card ....
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BP
(@benplk1) reported
@BearDublin I was in the same situation and moved to Apple Music years ago. I dumped the iTunes Match last year when Apple rolled out the combined service packs. I realized I was only listening to Apple Music and not my personal library much.
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Aliens' Guide to Earth
(@GuideAlien) reported
@TheActMan_YT They're a developer? OK, aside from (one?) VR game, I don't remember them putting anything out since Portal 2. As for Steam; It works. It has some dumb stuff and some issues. But it works well enough. It's like the iTunes of gaming--except not garbage. Gabe scares me though.
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Gary Rosenzweig
(@rosenz) reported
How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?
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John Voorhees
(@johnvoorhees) reported
@iamramsey It may not. I’m on the 14.5 beta and got this error when opening an iTunes Store link 🙃
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🙊🌏🌟 DM LIMIT
(@toorufinalboss) reported
@megumibochog @tsunderashi Or try ulit force restart habang nakaconnect phone sa mac itunes “iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.”