iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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ClaretandBlueB6🦁
(@dpwhite48) reported
@Emily_1010x Only problem is the activity app on apple iPhones keeps telling you that you are damaging your ears. Bloody annoying when listening to iTunes that they try to tell you how loud to play your music. Just stick with how many steps I’ve done and **** off I’m already old and deaf
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MartinGamage
(@MartinGamage) reported
No response from @itunes. Had a hard drive failure, transferred everything to a new drive. Now locked out of 250-odd songs as they're under an old ID that I can't unlock as it’s “invalid”. And after long conversations with Apple/iTunes nothing can be done. £200 down the drain.
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Sigmund Judge
(@sigjudge) reported
As you can imagine, a purchased library of thousands of titles happens through substantial investment into the platform. I'm hopeful a fix for the issue is forthcoming. Until then, I suggest using the iTunes Movies & iTunes TV Show apps on tvOS until their inevitable demise.
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remyy
(@itsremyy3000) reported
7M curse is broken now keep streaming and but srr on iTunes US moa
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Kyle
(@VK4690) reported
We’ve had him stealing our movie purchases as we purchase them in iTunes as we’re buying them. They watch your iPhone screen live as your. Using and opening apps and then they steal it by having a mobile cloud server hacker that drives next to your house.
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Ariana
(@ahRRRi) reported
Is my phone broken or is Spotify down? Someone give me their iTunes login
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Ka -VIBE 13-🍒💦
(@gendon1358) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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Aldowo 🗿
(@AldoReyes__) reported
@iupdate I had the same problem like 3 years ago, I opened iTunes files and delete every single atom of “U2”, was a pain in the ***.
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JIDE
(@feyiisola) reported
Trying to use an iTunes card for my Apple Music and it isn’t working who knows why ??? I have been trying to change region also not working who knows why ??
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Jake
(@PollyannaDIY) reported
Spotify is down, which means the iTunes Match subscription I’ve had for ten years finally gets used
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𓊽Cody𓂀Brodeur𓊽 𓁞𓇴𓁟 ☀️🌍🌙🪐
(@PlanesNPlanets) reported
I need to put some music playlists together, Ever since I deleted all my music like I havent figured out the best place to listen to music, I like regular YT, not the music app, like my music organization right now is terrible, Iv deleted so much off of my itunes and everything
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Lee Ray
(@LeeRayTX) reported
Hmmm, #spotify is down. Thankfully, my #itunes app is still fully loaded with music after paying $$$$ for song downloads. Back to work.
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roger skillin
(@modjo1978) reported
@SoxanPance @domisatwit @officialcharts Do you not understand that iTunes is just a small area of sales? There are other places to buy which count, like amazon music, then there's airplay and streaming, it's over the whole week, not just a few days on just one music service
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kayla⁷+⁹ 🌃🌅
(@FaZeBuhdeuce) reported
@TWICE_Charts J and US onces got #1 and #2 on iTunes along with highest streams in their respective countries with the exact same terrible promo as sokor yet k onces don't pull through the same way. There comes a point when it stops being jypes fault and becomes k onces for not even trying.
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princess diana 🌙
(@spicepink_) reported
@KyawSittThwe1 @AboutMusicYT The 4 global ambassador and world reknowned performers have done this many times with Korean songs with zero radio zero remixes and zero reduced pricing. Shut Down debuted #25 with no radio no remixes no reduced pricing on iTunes. Keep it cute babe
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