iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Al Yu
(@catchit16) reported
from
Stamford, Connecticut
.@iTunes I’m having a issue with an unauthorized in-app purchase by my young niece. She made three purchases. Two were refunded, the other was not. Help! Thank you!
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youtube: temmybanjo
(@temmybanjo1) reported
from
Lagos, Lagos State
Apple/ iTunes debited me 14,500 over the night for an app 😑. They shoved 1year subscription down my throat 😭.
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AGuyCalledJonny
(@aguycalledJonny) reported
from
Brighouse, England
@heartshapedoll Ha! I’m too far down the line with iTunes and didn’t fancy having 2 library’s lol - not sure there is much difference other than cost I think ?
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Afrikabokkie
(@afrikabokkie) reported
from
Ingleby Barwick, England
@RachaelEccles I have bitten my nsils down to the quick since I can remember. I am 53. COVID made me realise putting my fingers in my mouth could kill me. Found you on @iTunes , and voila! No more nail biting! I haven’t bitten since March. Thank you! #nailbiting #Hypnotherapy
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👽Lee Stevens👽
(@atotalshunt) reported
from
Onchan, Onchan
@IainWal41397148 It's an issue with iTunes I think
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Alistair Logie
(@alistairlogie) reported
from
City of Roseville, California
@settern As the one-person-who-actually-understands-iTunes-match-and-iCloud-Music-Library, do you know how to resolve the issue of matched m4a files that stop playing part way through the song? Deleting and redownloading appears to download the same corrupt file.
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
We sincerely love to be able to help on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project.
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MCHuntley
(@mchuntley) reported
from
Costa Mesa, California
@jeweldub @pulte I had to dig out my Win10 laptop with iTunes on it to be able to subscribe, rate, and comment. I couldn't do it from my Android phone, nor my Linux ( Ubuntu ) desktop. I need to try it from my Linux ( Raspian ) SBC desktop, but I expect the same issues. Can you install iTunes?
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬ˢʷᵉᵉᵗ ⁿᶦᵍʰᵗ108 #1•♫♪♩·.🌙
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@marylttlelamb @rmchartsdata @BTS_twt it's Apple music not iTunes. We still have problems to buy on iTunes, we cannot find cards with high limits (it is part of the economic problem of our country) 😓
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Rachel's Reviews
(@rachel_reviews) reported
from
Draper, Utah
Slow down my stupid @iTunes froze on me and isn't letting me play the movie! 🤨
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Kevin Osterhout
(@kevdog2112) reported
from
Orlando, Florida
@cheeseflavor iTunes doesn’t have that problem. I think it autocorrects it.
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Drew
(@gsxr_drew) reported
from
Houston, Texas
@baesickv All in all, if you do the following, you should have no issues since you can see all the photos already synced to iCloud. 1) Backup to iCloud. 2) Restore via iTunes or Finder on Catalina. (Clears the majority of system and other off) 3) Select your iCloud backup to restore.
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freelancejournalist
(@freelancerjourn) reported
from
Washington, D.C., District of Columbia
@peacockTV Will you all have your own app that can be downloaded from the Apple and Android app stores? I pre-ordered (signed up for) the streaming service today. But am confused about how I can actually watch. Looked for an app in the iTunes App Store.
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e.p.c.
(@epc) reported
from
Rhinebeck, New York
LOL. iTunes won’t let me rip a CD, apparently because it can’t connect to Apple servers, because our Spectrum brand Internet Service continues to be dead. 18 hours and counting. No status. No e.t.a. for restoration of service.
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Denis Hot, esq., doctorate (sach, i'm fucking hot)
(@nikolateslahot) reported
from
Brooklyn, New York
i love @hbo only lol sacha has @showtime throughout software as a service through lower data costs. we’re not paying dues here, sue iTunes that’s your claim to luck i guess idk. Tower?
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