iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Lenny ❄️#Iceborne
(@Fr3shB0yLT) reported
No stream tonight. I have some technical difficulties. My main iPad after I did the new IOS update it made it get stuck to the Apple logo and turns off. It repeats that and I tried contacting it to ITunes to try to update or restore it but it keeps on getting an error.
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Erin Moriarty
(@LadyErin9710) reported
@iTunes I'm trying to preorder an album on the iTunes store. But, every time that I try to do it, it always shows that an unknown error has occurred and could not purchase it. Is the iTunes (or @AppleMusic store) store down or is there a major problem going on at this moment?!
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🎧Luke🎧
(@RiffNerdLuke) reported
Found a copy of the latest Metal Hammer issue, finished Sweet Tooth, now importing some CDs onto iTunes. Not a bad time for a Sunday. 🎧
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Spice Chart Data
(@SpiceofficialA) reported
Antigua and Barbuda iTunes Chart: Go Down Deh, @spiceofficial : #11 *new peak*
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Manaka
(@Manaka_twt) reported
@schiweeuwu she doesn't have itunes, but she does know the apple id login
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wow.
(@k3vmusic_04) reported
@eyitznotanthony Didn’t know she had another song out, so I went to the ITunes preview, and wow…She sure doesn’t ghostwrite because only she could write those terrible lyrics
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Mike Stark 😷
(@MikeStarkCA) reported
I’ve gone down a deep rabbit hole in the iTunes Store selecting what music I want to purchase next and previewing songs. I feel like I’m back Tower Records and Sam Goody.
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TOTC | Parody
(@SMTOTC) reported
“Don’t Let Me Down” by @realjicknonas is now #2 on the US iTunes songs chart.
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Mike Chiari
(@MikeChiari) reported
@Andre_CA7 @RingRustRadio I know there have been some technical issues outside our control with iTunes lately, but we're available on Apple podcasts and pretty much any other platform I believe.
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Jon Hancock
(@BigJackBrass) reported
@FredKiesche Roger has been sorting out the feed that iTunes sees, so I think that people using the Apple service will find more stuff too.
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Alyssa McNeil
(@amcneil) reported
@RingerVerse I'm getting an error trying to download this in iTunes.
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El Yobo
(@elyobo) reported
@JCautec They need to call up those folks that keep on calling me up about my ATO tax file number being suspended and wanting me to pay off debts with iTunes gift cards before criminal charges are filed - they seem to have no problem getting in touch!
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🍽
(@dilucsfeet) reported
aWhere were you when i spent 4 years of my life doing internet gymnastics with broken links file sharing sites and itunes Q&A to manually get music onto my phone only for doujin groups to start uploading to spotify in 2021.... and you have the gall to tell me to stream
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Muhammad Shahbaz Tabassum
(@Muhamma17600562) reported
@AppleSupport Hi, Facing issue in iTunes app in Iphone 11. Not working giving error I.e. network problem
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The Phenomenal
(@Ashrafkarter) reported
@mwawie_cxm I had the similar problem but I manage to fix it. Put my iPhone on recovery mode, run iTunes and iTunes will detect your device in recovery mode and require it to be updated or restored. Now, restore and update your iPhone with iTunes.
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