iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbyR3id Abby Reid (@AbbyR3id) reported

    @iTunes I was scammed out of thousands due to a con artist cashing in iTunes/Amazon GCs. I have contacted you to assist me in this unfortunate issue, and you have not been helpful whatsoever. I am very disappointed. Amazon thank you for helping me and getting some of my $ back.

  • BangtanDuchess Bangtan Duchess⁷ ᵇᵗˢ ᵃʳᵐʸ (@BangtanDuchess) reported

    @BorahaeFunds_BI only issue I had w/ AM is when it won’t play music not in my library. It was after an iOS update so wasn’t able to use AM for a few days. Deleted any songs bought on iTunes n that just deleted the songs from my playlists. Left it 4 awhile n it seems to be working nw.

  • VickyKramer16 Vicky Kramer (@VickyKramer16) reported

    @DavidZi51217794 @bee_coast The DMs from Gambia give me a sob story about how they lost their parents or caregiver and live alone starving with their siblings. Then they say the forest is shut down, they can't work and need food, and ask for money or ITunes gift cards. And they always want to call me "Mum".

  • H4TUY1997 🖤 Elizabeth is on Mars 🖤 (@H4TUY1997) reported

    @yungblud @machinegunkelly @travisbarker some seriously itunes is having an issue and won’t let have the song 😭

  • bitchreyyy i v y (@bitchreyyy) reported

    @arianagrandebr BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES BUY POSITIONS ON ITUNES Problem

  • thetrudz 🆃🆁🆄🅳🆈 (@thetrudz) reported

    I *loathe* Apple Music. Every device upgrade I go thru *hell* with Apple Music destroying my Library. This service was made for ppl who have never owned digital music. Their introduction to music is streaming. But if you own music like actual mp3 music when it was iTunes? Hell.

  • jungwonieeebae ENHYPEN D-DAY ᴱᴺ⁻⁷ (@jungwonieeebae) reported

    Hear me out but I just saw the number of records we have broken that was held by a prv boy group and it's insane you wont believe me but it's like we broke almost every record except on korean digital and itunes

  • sxxbinxotic softie⁷𖧵 ✜ (@sxxbinxotic) reported

    Wait Enhypen’s album kinda slaps, my fingers are itching towards the buy button on my iTunes bro like Given-Taken got me like a broken record

  • cesarmvm César Miguel (@cesarmvm) reported

    @brutalistboy Does spotify work well with syncing desktop/dl music with the service. It was literally the only thing apple music/itunes match did right until recently

  • RustyShackleman Rusty Shackleton (@RustyShackleman) reported

    @BasedDrWorm After the way iTunes ****** me I'm never going back to an apple music service anyways

  • Subtech117 Subtech117 (@Subtech117) reported

    @TechKile I was using a iPhone Xs Max without any issues but I had to install iTunes for the cable solution to work. I see if I can get it to fail - see if there is a bug or something.

  • Zorak30 Batmantis (@Zorak30) reported

    @brixtronix I tried every music streaming service there was. Finally gave up and went back to itunes.

  • gabrielgwedes gabriel (@gabrielgwedes) reported

    @arianagrandebr BUY POSITIONS ON ITUNES problem

  • incajade Heidi Ann -v|v- (@incajade) reported

    @hhacpille7 @IamDesRocs @iTunes ohhhhh my brain is not working today, it's all clear now.

  • GlR7S elle ✿ BEST KPOP IDOL HAIR COLOUR 📌 (@GlR7S) reported

    @hyunskuwu same mine is broken bc i illegally download music onto iTunes occasionally 👀

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