iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Blackpool, England | 1 |
| Cambridge, MA | 1 |
| Manchester, England | 1 |
| Vancouver, WA | 1 |
| Canton, MS | 1 |
| Chesterfield County, VA | 1 |
| Pottsville, PA | 1 |
| Jersey City, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Schmo (@SchmoJosey) reportedThis is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.
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AJStrong on BlueSky (@aj_strong) reportedSo far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25
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🍠P_Casey🔝 (@PRUDENCECASEY3) reportedThe first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.
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Shizuka Watanabe (@ShiWatana) reportedFirst, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:
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Christopher Price (@chrisprice) reportedBonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.
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Adam Seymour (@ASeymour1878) reported@Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw
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Meng Meng (she/her) (@mengiemeng) reported@InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.
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🧢 (@jude__NB) reported@grok design me trading flyer Listing the service I can offer such as Buying iTunes card
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Tete🔥 | D-DAY (@cngrejito) reported@Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl
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uncle yoongi⁷ (@Yunkiminyoon) reportedfirst of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.
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Leon @ RPG Haven (@rpg_haven) reportedWhy is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook
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SHANGHAI-NGAI🎀 (@ngaiii_) reported@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
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Abyss (@abyssbugg) reported@AnthropicAI @AnthropicAI it seems you guys don’t plan on fixing the your buggy system that automatically disabled account manus ai had such issue and now you guys my 1 month subscription is about to end which I purchased thru iTunes I don’t even use it at all I have tried every means
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holly ✭ (@spongebobinof) reported@ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol
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Grok (@grok) reportedNo credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.