iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • areizunia Arei ☆ meh (@areizunia) reported

    Oh apparently there was a sign in bonus I wasn’t told about. I’m nuking a bunch of bills (and my offensive iTunes balance) and putting some extra on my cards. I still have a good amount after putting $200 in savings too. This is great, I’m getting ahead of ****.

  • kim_anh KIM ANH (@kim_anh) reported

    Does anyone else have issues using their airpods with #rekordbox? It produces crackling / distorted audio. I use rekordbox to organize playlists and have no issues listening to my tracks on itunes using airpods. Anyone?

  • turbowebguy Aaron Conaway (@turbowebguy) reported

    Annoying, annoying, Apple iTunes, they have an update almost once a week, sometimes two, but it's not an update. You have to redownload and usually re-login, login always takes twice, with two-step, annoying, annoying, thanks iTunes #iTunes #Apple #Wahhh

  • StuRobson Stuart Robson (@StuRobson) reported

    @MattWilcox Ah, sorry. Assumed you were using iTunes Match as I checked and they had done the same to me. That’s, terrible.

  • d_onnie_darko Critical Hypnagogic Failure (@d_onnie_darko) reported

    okay small problem it won't play anything from iTunes

  • d_onnie_darko Critical Hypnagogic Failure (@d_onnie_darko) reported

    Sad part is I could've figured this out without downloading iTunes Wait no I couldn't because I had to test it through iTunes first to even figure out that the problem wasn't with the media player FUUUUU

  • GoldsPersonal Trevor (@GoldsPersonal) reported

    @iBeezMeechie Yeah iTunes blocked certain YouTube to mp3 downloads from being added. That ended up being my problem. I just had to use a different site. If you google something like "itunes YouTube to mp3 not working" you'll see people talking about it.

  • ben_rainer Ben Rainer (@ben_rainer) reported

    @TheOutlawedMime its on iTunes as of yesterday. It's fine IMO not great but not terrible. Worth a watch for sure if for no other reason than Matt smith. He does steal the movie whenever he's on.

  • merry_maiden_c Clare Ford (@merry_maiden_c) reported

    @DPlusZA_Help please fix the iTunes app. It suddenly stops streaming and an error message appears. I can't play anything now. I have tried reinstalling the app, but the same thing happens. I also didn't get the promised discount and paid the full annual price.

  • Sidersification SIDDERS (@Sidersification) reported

    @hulu I get errors trying to log into Hulu via my Apple iTunes purchase. It doesn’t come up as active subscription on Hulu website but does on my Apple subscriptions

  • GhostDogg18 Lee Wallace (@GhostDogg18) reported

    Hey @iTunes @AppleMusic I am having trouble with 2 sings that won't play So I have paid for 2 songs that I can't listen to? Can you guys help?

  • imaSEAwitch 🧙🏼🧜🏼‍♀️ 조니나 •ジョニナ• ‎جونينا🥊🔮 ᜌᜓᜈ̊ᜈ (@imaSEAwitch) reported

    @KatjeXia Yeah :( I had a feeling this was going to be an issue years ago. It’s like iTunes all over again lol

  • I_am_Kari31 La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    🔩LET US RE-ENTER BILLBOARD 200🔥 STAYS STREAM DALY🚨 🚨 Down to last 15h left of week 9. Let’s do everything to get back on charts! 🇺🇸 US/PR ✅ Buy #ODDINARY on iTunes, SKZ Shop, Target etc! 🌎 GLOBAL ✅ Buy #MANIAC_SKZ ! ✅ Stream with premium! @Stray_Kids #StrayKids

  • I_am_Kari31 La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    🔩LET US RE-ENTER BILLBOARD 200🚨 STAYS STREAM DALY🚨 🚨 Down to last 2 days & 15h of week 9. Let’s do everything to get back on charts! 🇺🇸 US/PR ✅ Buy #ODDINARY on iTunes, SKZ Shop, Target etc! 🌎 GLOBAL ✅ Buy #MANIAC_SKZ ! ✅ Stream with premium! @Stray_Kids #StrayKids

  • tenshu4444 Tenshu (@tenshu4444) reported

    @nicodelort Closest service to this is iTunes. Only real option is BitTorrent.

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