iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Xalapa de Enríquez, VER 1
Des Plaines, IL 1
Sélestat, ACAL 1
Guayaquil, Provincia del Guayas 1
Kirkland, QC 1
Regina, SK 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • USARMYFUNDS USARMYFUNDS⁷ (@USARMYFUNDS) reported

    We have seen the issue with many people only getting a receipt for the Instrumental of BUTTER via iTunes. @USARMYFUNDS will be looking into that soon, just give us some time to see what is going on with that situation.

  • Joe_PNW Jay (@Joe_PNW) reported

    I think iTunes is broken. The pod still isn’t up.

  • Steeltekki Mike (@Steeltekki) reported

    @mattsouthworth And if it doesn’t…I think about how my son is 4. How do I “hand down” my digital libraries when I’m dead? (Games, iTunes, comics etc) Alternatively, what if he doesn’t like games/ska/Tony Scott? “Sell my game collection” in my will doesn’t work with digital…

  • WarShark4Eva Beauregard Tyrone, Bow Tie to his friends (@WarShark4Eva) reported

    Now the problem is, I see iTunes has *the album I could never find* and I feel driven to buy it even though I haven’t listened to that band in 20 years Like people who grew up in poverty and start having money in adulthood, but with *immense* privilege tbh

  • MikeKenny9000 Mike Kenny (@MikeKenny9000) reported

    i just spent about an hour of my life attempting to purchase an album from itunes, or apple music, or whatever ******** they call their awful music service. i was begging to give them my money and they refused to allow me to buy what i wanted.

  • _eMISKY MISKI 😷🧼🏠...😩 (@_eMISKY) reported

    @SnazzyQ If it weren't for its terrible synchronization with iTunes (even with the Dapper app), any MP3 DAC from FiiO would be a better alternative... FiiO M5 here, I have hardly used it because of this 😩

  • aintnobuttered GET IT, LET IT ROLL (@aintnobuttered) reported

    ph armys, where can i buy the digital tracks aside from itunes? it's not working on amazon for me prob because my cc is ph-issued or idk. please help!

  • nickisdata nickisdata ᴺᴹ (@nickisdata) reported

    @QCWorldwide i think another problem is barbz didn’t get ready with multiple Itunes accounts and didn’t buy on all platforms multiple times. Everybody needs to stream and buy multiple times every week and it will be easy

  • alissa914g Lauren McCoy (@alissa914g) reported

    @kevinlovestech @MikeElgan @TWiT I wouldn't mind going to iPhone just because their music service (w/ iTunes Match) makes it easy to keep track of my purchased music... but they won't sell lossless / HD or let iTunes Match match it all to that either. :(

  • jebusbudfy Stephan (@jebusbudfy) reported

    @Apple music bought on iTunes won't play as my alarm on my Iphone12 pro. Whilst this was on my iPhoneX not An issue.. Any help?

  • PeterDellaPenna Peter Della Penna (@PeterDellaPenna) reported

    @DavidMutton Yeah there's some sort of issue with the iPhone podcasts app. It works if you access it via iTunes/Apple podcasts on laptop. But the iPhone app has some sort of glitch. It works fine on phone apps for Spotify, Anchor FM, Google Podcasts, etc.

  • MikeDeeHere Mike Dee (@MikeDeeHere) reported

    @AppleSupport My iPad has become locked up somehow. I was doing a restore via iTunes on Windows. Something happened and an error occurred. Now the iPad shows and Apple and it's frozen. Can't do a thing with it. Connecting it to laptop has no effect nor a hard reset. Help!

  • Ti_Dinzeo Battle-Sister Alicia 🏳️‍🌈🏳️‍⚧️ (@Ti_Dinzeo) reported

    @Doenyon_ @Alpharius_lives It wouldn't surprise me if Disney plus was originally concieved as a distribution platform to get all the money that places like iTunes and other digital stores were getting for content and making new content for the streaming service was an afterthought.

  • Hjalm Hjalm (@Hjalm) reported

    Apple Beta program participation disadvantage I haven’t seen mentioned before: media-sharing requires signing out and back in, or de-authorizing and re-authorizing—after applying each update. On AppleTV this means not being able to connect to my server or access iTunes Match

  • vxntemin anu⁷ 🍒🧈 priv when ia (@vxntemin) reported

    Indiamys heres the brief standing of Butter in India ! It slipped 2 down on iTunes Charts It slipped one down on Shazam charts It slipped slipped 1 down on YouTube trending page WE ARE FALLING IN CHARTS . KEEP THE CONSISTENCY AND STREAM HARDER

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