iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Ibrahim O. OMOTOSHO ♿
(@HeemOnWheels) reported
from
Abeokuta, Ogun State
@edisonplanet3 @gtbank @GooglePlay @iTunes I have this same issue @gtbank_help
-
Kennedy
(@ovokennn) reported
from
Detroit, Michigan
Wow Apple is shutting down iTunes that’s crazy 😭
-
Dan "America’s Ass" Pierce
(@felix_t_fois) reported
from
El Sobrante, California
@Jarathen The main problem was that iTunes was ported to Windows in 2003 to sell iPods and then iPhones. Maintaining that code hobbled the software. Nowadays, you don't need that software to manage iOS devices, they're free to rewrite from scratch. I can't wait.
-
Scott Burress
(@ExtremeGamer) reported
from
Mentor, Ohio
In a world of terrible programs. Nothing tops iTunes as being completely awful in about every single way.
-
redskye72
(@crimson_fyre72) reported
from
Los Angeles, California
Terrible headache and someone in China is trying to sign in using my iTunes password. Effers. I know where Nanking is *******.
-
Ty Bentli
(@TyBentli) reported
from
Nashville, Tennessee
Today @apple iTunes refused to believe I’m in the US, and (when I tried to resolve the issue) I learned why you shouldn’t put all your eggs in one basket...apparently deleted the Family calendar..and ALL of @clenglish appointments for the rest of 2019... 🙊
-
Jacob Green
(@JaketotheGreen) reported
from
Indianapolis, Indiana
@JoeGreengattaca @bottygerjoe @iTunes To each their own! Loved the show, personally, just too broke atm to buy my own set. Plan on it down the road...
-
Nique
(@ItzYaBoyNique) reported
from
Chicago, Illinois
Can't believe Apple is shutting down iTunes. It's really the end of an era.
-
Liam Shimizu
(@L_i_A_M_K) reported
from
Los Angeles, California
@alyandaj @iTunes It’s just being broken up into specialized stores.
-
Rapta Foot, Rapta Foot
(@FreeTown30) reported
from
Toronto, Ontario
@VLUTHERR Plug and Play drag and drop. iTunes is a terrible application
-
Judy
(@judadam) reported
from
St. John's, Newfoundland and Labrador
@SweetReunion22 @AvariOnline @Spr1ng2009 @PattiHum No problem on spotify and youtube. I want it in itunes too
-
Leslie Bartiromo
(@lesbart) reported
from
New Haven, Connecticut
@Apple Live Updating is broken in iTunes for Home Video! Working ok for music.
-
zeldman
(@zeldman) reported
from
Manhattan, New York
Truth is—and I was online with Apple CS ‘til 10:30 last night—it should have just worked, like always. iPhone 7 to XS auto-activation at home via iTunes is not a problem. But Apple or AT&T screwed up my order. A visit to Apple Store today will fix.
-
The 1940s
(@the1940smusic) reported
from
Philadelphia, Pennsylvania
Can't believe @iTunes is seemingly shuting down next week. End of an era #itunes
-
Jennifer Clymer
(@jenclymer) reported
from
Los Angeles, California
This is correct #WatchTheDoc @BPTSdoc on @amazonprimenow and @iTunes and understand how this #Infrastructure problem will impact you!