iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • fkohantorabi Farzad Kohantorabi (@fkohantorabi) reported

    @vaidehijoshi Apple Music is terrible. Such a huge miss from Apple. It feels like Apple can’t break away from its old iTunes way of serving music

  • louiemartin12 louie martin (@louiemartin12) reported

    @lonelybrand Any headphones I can use for. Swimming that can down load from iTunes subscription?

  • _haylsss_ haybails (@_haylsss_) reported

    Angus, thongs and perfect snogging not being on any streaming service and costing 17.99 on iTunes feels like a direct attack against me feeling nostalgic for a time before I was depressed 😩💔

  • runawayswiftme ariana ❄️😘// fan account (@runawayswiftme) reported

    Taylor on iTunes US Update: 2. #willow (explicit) 16. the lakes 66. Christmas Tree Farm 88. champagne problems 108. gold rush 125. #willow (clean) 134. no body, no crime 141. evermore 151. exile 166. tolerate it 172. happiness 183. ‘tis the damn season

  • Nochu_Jungshook bonobonoya ⁷ (@Nochu_Jungshook) reported

    @MeghanVall24 @enhypenvotecrew @ENHYPENVT Also at the setting privacy>scroll down to the botton you will see APPLE ADVERTISING>switch on personalised ads Final step : log in back to your itunes and app store account When you go to the voting app, they will ask if you allow ad tracking, just click yes Hope it helps

  • swiftieexpress Swiftiana Express || evermore era (@swiftieexpress) reported

    US iTunes: 2. #willow (+6) 16. the lakes (+1) 96. champagne problems (+32) 119. gold rush (+35) 139. #willow [c] (+48) 142. no body, no crime 166. evermore 182. tolerate it

  • crueIaugust23 sam. (@crueIaugust23) reported

    US iTunes: 2. #willow (+6) 16. the lakes (+1) 96. champagne problems (+32) 119. gold rush (+35) 139. #willow [c] (+48) 142. no body, no crime 166. evermore 182. tolerate it

  • justgavinhere Gavin Cutshall (@justgavinhere) reported from San Diego, California

    @CBSAllAccess ... sign-in is broken. Help. Cannot restore iTunes purchase.

  • jdanistheman J-Dan (The Man) 🐺 (@jdanistheman) reported

    Unfortunately due to an error on my part, I can't upload this song to @AppleMusic and @iTunes due to restrictions that are specific to Apple

  • AnnaWanderer Annawanderer ✨Evermore ✨🌾🌱🌿🌳🍃 (@AnnaWanderer) reported

    @justayswift13 The problem with spotify,no lyrics🌚I have to turn to Apple Music/iTunes for lyrics

  • CruelIuva13 M.I.C.H // EVERMORE (@CruelIuva13) reported

    ITunes US 1. Willow 42. Champange problems 52. Evermore 72. Gold Rush 73. No body no crime 77. Willow (C) 98. Happiness 100. Tolerate it

  • holly_lolly7 𝕕𝕖𝕔𝕜 𝕥𝕙𝕖 𝕙𝕠𝕝𝕝𝕫𝕫𝕫🎄 (@holly_lolly7) reported

    i’m so embarrassed about my itunes replay....it’s all tiktok songs. i’m not even kidding. does that mean i have a problem? lmk.

  • BrianSteier Brian Steier (@BrianSteier) reported

    @hbomax @HBOMaxHelp are y’all having issues? I’ve signed into my account through AT&T and it keeps telling me that I need to renew my subscription or restore purchases through iTunes. HBO Max is included with my wireless service. What gives?

  • LanceWritesTV Lance Johnson (@LanceWritesTV) reported

    I can’t believe “Dicked Down in Dallas” has reached #3 on iTunes. 🙄 ****-shaming because she broke your heart? What a loser.

  • BorahaeFunds BorahaeFunds ⁷ ᴮᴱ| Stream BE 🎧🎶 (@BorahaeFunds) reported

    @pjmstolemyheart @Tanniepill @Army_with_luv19 Agreed it could be an error/glitch on iTunes side. The #’s for retro should be going towards 🎄

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