iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BF3_wygold Robert B (@BF3_wygold) reported

    @AaronCPA_YrZero @WIRED yeah I read the article. my issues is why need 3 apps when 1 app worked perfectly fine. I haven’t updated ios on 1 device and the other I ended up restoring to older ios just so that itunes continue to work properly. no need for multiple apps for same function imo

  • Wheelieguelas Grace 🦋✨ (@Wheelieguelas) reported

    is anyone else itunes not working

  • pterodaustro blair ✨ (@pterodaustro) reported

    the only reason i have not dumped a bunch of money into jojo pitter patter pop is that there is no way in hell im gonna go through the trouble of getting japanese itunes cards

  • tarrabyte pika sama (@tarrabyte) reported

    @AppleMusic ok no **** you apple, I went to download iTunes on my Windows computer and it has me sign in. OK fine, then it tells me to CHANGE MY PASSWORD, then it tells me to AUTHORIZE my computer, then it tells me to AUTHORIZE my payment method. This is why people hate this.

  • Grandma_Is_Army SaltyGrandma_is_BTS_Army_Now (@Grandma_Is_Army) reported

    @13e_BTS @Army_Connect I'm not sure about credit cards but you could buy iTunes gift cards to redeem for each account. You'd have to track down all the remixes and try to match the gift card amount with one copy of each version available. It would be a lot of work.

  • Mr_Nichols19 Team Ganon │ MRN (@Mr_Nichols19) reported

    @Aiakos_SSB @DadangSudadang7 So I guess it’s protected by drm so I can’t convert it or use it in any way, even though I’ve purchased it. **** you itunes. Makes me wonder how other people seem to have no issues with this kind of stuff...

  • JHanlon Jack Hanlon (@JHanlon) reported

    @SwiftOnSecurity Apple passwords across devices and systems frequently break down terribly for me. Re-validating iTunes on an older device has nearly caused me to throw the device out the window. Also the multiple google account system at NYU which is also deeply, passionately bad.

  • GosiameMalepe Gosiame Malepe (@GosiameMalepe) reported

    @CarloGoliath I don’t have extra coins to pay another streaming service... I already have iTunes

  • ZachUSC Zach⚡ (@ZachUSC) reported

    @MattOnClemson I broke down and bought them all on iTunes long ago. Worth it.

  • ninjaguppies lead peanut gallery member (@ninjaguppies) reported

    @kbschroedy @Spotify It's available on Amazon prime music, but only with the unlimited subscription. Problem being, I refuse to switch almost 9 years of Spotify use just to get one song.... But heavily considering it today. It's not even on iTunes :-(

  • robynbritz ✿ Robyn Britz ✿ (@robynbritz) reported

    @toritatham I called SA Apple Support number - 0800 444 426 - It still goes to the international call center but you are charged local rates for the call. You explain your issue and they will put you through to the itunes department who will assist.

  • ejscott EJ “Snydercut” Scott (@ejscott) reported

    @HBOMaxHelp Also I have bought some WB movies such as Godzilla or Kong. Both have AD on my iTunes but not the app. Those Audio tracks already existed why not simply move them on ur steaming service? Do u guys have visually impaired people advising u at all? Im happy to volunteer my services.

  • katethegrayt Kate Bader (@katethegrayt) reported

    Back in the 00's Elliot Page put out an itunes playlist that was nothing short of brilliant. It exposed me to Broken Social Scene. And, they seem so ******* nice! Or, is that just part of being Canadian?

  • albedgeo bee (@albedgeo) reported

    i wanna redownload enstars but i forgot the login to my japanese itunes 💔

  • Meissnerrr Cat🐾🏴‍☠️⚔️ 🦇🦋 (@Meissnerrr) reported

    @Jessjes72934834 I promise, this cat is in Nigeria and will soon ask for an itunes card. I've broken them down. The lapse in proper English is all you need to see. I think it's a ring.

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