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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Derby, England 2
Guayaquil, Guayas 1
Kolkata, WB 1
Montréal, QC 1
Houston, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • gracedbypete
    Peter (@gracedbypete) reported

    @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

  • ScottRRobinson
    Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported

    I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

  • waeppw
    abc doreWi (@waeppw) reported

    @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

  • auraofPNKSLAM
    𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported

    @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

  • skiddo_18
    purners 🦇 😎 (@skiddo_18) reported

    @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

  • 0xsmick
    smick 🍬 (@0xsmick) reported

    @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

  • aj_strong
    AJStrong on BlueSky (@aj_strong) reported

    So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

  • KATHARI34496680
    🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported

    I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.

  • dwaidontwait
    DWAI (@dwaidontwait) reported

    money within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane

  • dhrangad
    Himanshu Dhrangad🇮🇳 (@dhrangad) reported

    @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • cngrejito
    Tete🔥 | D-DAY (@cngrejito) reported

    @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

  • Filmbeloh20
    Bob 🐊🇺🇸 (@Filmbeloh20) reported

    @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

  • _Layiah
    elle Rudberg season 3!!! (@_Layiah) reported

    Found my old iTunes account and yea I used to have terrible taste in music

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