iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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loonaisland (2020-2021)
(@closeyouris) reported
the problem isn't orbits not streaming.. wtf are youtube views going to do to the humongous debt that the ceo has acquired?? we've literally bought the albums, the **** merch, peaked #1 itunes multiple times
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You're not being oppressed by having to #WearAMask
(@angelialevy) reported
The sound on my iTunes is scratchy. It's not the speakers/sound on my laptop - it's iTunes. I don't feel like doing a tech-version of Sherlock Holmes to figure-out the problem.
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CJ Westyn
(@CJWestyn) reported
@AppleSupport 4/7 This is over iTunes and the App Store. You are not managing people's retirement. And don't even go down the #privacy path. You officially lost your right to call yourselves the hallmark of privacy in the industry when you decided to scan our photos for CP.
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z
(@samaezyy) reported
@xenoveritas “Apple TV” is basically iTunes where you go to purchase/rent movies. Apple promotes things on there for those customers. They also have their own service “Apple TV+” which they also promote in the app. That has its own section. Two completely different things
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prima & #AND
(@kimxxhyunjin) reported
@wheeinsunbae we’ve literally broken #1 records on itunes you clown
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CJ Westyn
(@CJWestyn) reported
@tim_cook 4/ This is over iTunes and the App Store. You are not managing people's retirement. And don't even go down the #privacy path. You officially lost your right to call yourselves the hallmark of privacy in the industry when you decided to scan our photos for CP.
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Joe Biden
(@JoeBiden_POTUS_) reported
@discoveryplus what a horrid state of affair your customer support is, I renewed my old subscription(google play store) which got expired theough iTunes since I changed my phone, and have shared the invoice with the support as well. Yet they have no answer on why I can’t login
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Rounding Again 🦇🔊
(@RoundingAgain98) reported
@AppleSupport #iOS15 #iPhone13ProMax Face ID for app/iTunes Store purchases isn’t working, I’ve reset and toggled the iTunes & App Store setting multiple times. This phone still requires a passcode to access settings and my Apple ID password to buy anything, Face ID not working.
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Anthony Oksen
(@AnthonyOksen) reported
@discord Yo. My discord app, my iTunes Store subscriptions, everything is showing me that I have Nitro. Yet I don’t think I’m getting ANY if the perks. Whenever I try to boost a server it says “discord has crashed unexpectedly” what do I do? Paying money for nothing 😩
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Ainsley
(@ainsleycd) reported
Foe about a week now apps won’t open. They crash before they load. Now today my App Store doesn’t work nor does my mail app. It opens but nothing loads and it’s not an internet issue because iTunes app works fine
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Mixes 'n' Tapes
(@mixesntapes) reported
Introducing ya boy, Sensitive Boi, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.
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VIVID 🏦 ✪
(@VividAlexander) reported
@ChampagneMac nah you aint lose it brudda, sign in with the same email and password, go to settings and click download missing songs. you cant leave the app. once they downloaded connect your phone to the computer and all your spinrilla library will go to itunes
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Aznbur
(@AznburInnit) reported
@CtrliPhones Same. Mine shows up on iTunes but is in DFU mode. When I try to update it, I’ll get an error saying I cant. I cant update it so I guess the device is bricked…
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jana
(@vqlnerable) reported
NO PROMO alternative indie spanish album by an entrepreneur who couldn’t promote it because giveon released his hit album the same day + she doesn’t use social media + itunes was down + interscope doesn’t have money because rare flopped DID THAT
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Philip Sherburne
(@PhilipSherburne) reported
Update: Per @eric_cloutier's advice, I downgraded to v5, and now, aside from some initial trouble getting the app to read my Apple Music (née iTunes) playlists, I was able to import all 64 tracks successfully. (In v6, 33 of those were rejected.)
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