iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Schroeder
(@Philosophy_Mark) reported
I’ve just noticed that there are some songs by U2 playing in my iTunes that I don’t remember downloading. Has anyone else had a problem like this?
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Linh Nguyễn
(@Motconvit21tuoi) reported
@LSNTEAM_ Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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gizzardfanny
(@gizzardfanny) reported
Anyone else have problems with iTunes today?
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Malesela
(@Silvester_Mak) reported
@DustinhoSA iTunes link not working on my side.
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Madhv
(@MadhavParpyani) reported
@moge_oye Ahh! The Classic Old Issue. Simple Fix Is Update Using iTunes Not OTA. You’ll Be Good.
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Sejul Nerve
(@SejulNerve) reported
@rocklilydesign @AppleSupport I think I've figured it out. First you apparently need to login with your main Apple ID on your Mac and authenticate with your IPhone. Use your the Apple ID from the Mac you're using. Approach the Itunes connectpage from the Apple ID page. Hope it works.
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Chris Harrison (He/Him) 💉💉
(@cdharrison) reported
After upgrading to iOS 15, I discovered I couldn’t log into a game that authenticates via GameCenter. Because I have two Apple IDs, one of which used to be solely for iTunes purchases, GameCenter had me logged into both. Fixed issue by logging out of both and then back into one.
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Linh Nguyễn
(@Motconvit21tuoi) reported
@swallalisaa Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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Giannis Kourkoutmanos
(@Johny6942) reported
@AppleSupport Hello I have tried to update my iPhone XR to iOS 15 via iTunes but the iTunes app on windows doesn’t open prompting the error “iTunes cannot run because some of its required files are missing”. This happened after the 12.12.0.6 iTunes update.
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Mykle
(@Mikeuccino) reported
@AppleSupport @toriftolsen I have the same problem! Using a HP Windows 10. Tried reinstalling iTunes from Microsoft Store and also downloading installer file. Both don’t work
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Ryan O'Sullivan
(@rposullivan) reported
@AppleSupport I am not going to do this, because, every other person with this issue has reported that uninstalling iTunes and reinstalling the same version does not work. There is a BUG in your latest update. You need to investigate and release an new build. #itunes #AppleMusic CC: @iTunes
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LM
(@luisman75) reported
@AppleSupport I have done the uninstallation of all the components manually, and it has not been successful. It is very possible that the problem is the version of iTunes that is in the Microsoft Store.
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computerbot
(@computingadvice) reported
Jot this one down: Always view a .msi file with iTunes. Whew, glad that problem has been Solved!
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Abushir Omar
(@AbushirOmar) reported
@AppleSupport Facetime,Maps,App store,Apple store,Find My Iphone,Itunes Store, all these apps are not working if am using Wifi
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c.c. o'hanlon
(@ccohanlon) reported
This afternoon, I had iTunes playing random tracks. Marjan’s piece came on, although I didn’t realise/recognise it. A couple of minutes or so in, I had to stop what I was doing and sit down to listen more closely. I burst into tears. I cried all the way to the end.
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