iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTechDude07 Your Tech Boyfriend From 2007 (@TheTechDude07) reported

    The thread will be long because Twitter only lets me type up to 180 characters. I actually didn't update, I restored fully on iTunes to prevent any issues because it was jailbroken on iOS 10. Also for now it didn't crash and it's doing pretty well for me.

  • chacalon77 Lorenzo Palacios (@chacalon77) reported

    @kisseshot69 @alfredgalvez Si tienes iTunes de apple estan 2 canciones “I still have faith in you” i “don’t shut me down “

  • OSOSOUZA So (@OSOSOUZA) reported

    @HerChano17 Download itunes on a PC sign in your icloud rightclick and change album artwork

  • MsQueenMona Shayda Mońa (@MsQueenMona) reported

    Does #iTunes have a customer service number??? Somebody please let Me know 😩

  • rosewhiplash619 Justin (@rosewhiplash619) reported

    @AtelierHeidi Yeah if yours has a home button then then power/home is the right combo for yours. The next option, if you can’t get it on would be to have a computer with iTunes and hold down the home button and plug it in. If it’ll recognize it you could hopefully restore it.

  • CindyBegel Cindy Begel (@CindyBegel) reported

    @akoukouli Ok. The first thing that happened it opened 10 iTunes pages, which I never use. Then when I lightly touched it after shutting down, it went on by itself

  • SureSoSure Sarah (@SureSoSure) reported

    @iTunes hi there, I preordered ABBA’s new album Voyage this morning via iTunes and am still waiting for an email with code to allow me to pre order concert tickets on 5th September- has there been an issue with automated emails?

  • NZchartdatabts NZ BTS Charts⁷🇳🇿 (@NZchartdatabts) reported

    || iTunes Update NZ (Daily) 🎵|| 💿Singles Chart💿 #108. Butter (Megan Thee Stallion Remix) A few new releases pushed the track down a few spots! It’s been a sharp fall overnight. Let’s buy a copy tonight. 💪💝

  • jpainz John Painz - Blue, Upstate - Out Now! (@jpainz) reported

    @GeorgeHarrison Just FYI - the Amazon MP3 listing for Let It Roll is broken on your website. Same with google play, and the listing for itunes (same album) says "item not available."

  • iyoon98 (@iyoon98) reported

    a never gonna make down le esta yendo re bien en itunes omg

  • MaxieIsATwit Max C. (@MaxieIsATwit) reported

    @FreshBarryPie @ScottDanBates Could handle renting it on iTunes - mainly so that I wouldn’t have the title muted for as long - but as if Apple TV compression and high contrast didn’t look degrading enough, as a whole it feels significantly scaled down on a TV. This could be a Curzon Mayfair trip for sure.

  • SamTeekay_ 🦁MUFASA🦁 (@SamTeekay_) reported

    @Siya_the_Maq Problem with androids 😪😪 I didn’t Download it, streamed it on iTunes but I downloaded CLB

  • ZLXCIII Shenny🌴SOMO:FUME | 영재범 (@ZLXCIII) reported

    I'm so confused why Never Gonna Come Down still not available on my Spotify 🥲 ...also iTunes...... why .....🥲🥲🥲

  • lisalollylegs ❤️💙Lisa Barr💙❤️💉💉 (@lisalollylegs) reported

    @Brian_Peel @iTunes I’ve had Don’t Shut Me Down on repeat most of the last two days

  • Science719 Trader-Coder (@Science719) reported

    We need Reseller To take order Lost premium . But i not accept pay after. If you From UK Birmingham you can meet with me on my office. Note @ This service not 100% Ratio . We need Imei + udid + Pict 3utools or itunes. Estimated 7-12 Bussines days If not done refund instant

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