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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackpool, England 1
Cambridge, MA 1
Manchester, England 1
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • StickDiagrammer
    Stixu.io (@StickDiagrammer) reported

    @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

  • thebarbiebtx
    ๐’ซ๐“‡๐’พ๐“ƒ๐’ธ๐‘’ โœง (@thebarbiebtx) reported

    Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

  • justAT3chGuy
    ๐“ก๐“ช๐”‚ ๐““๐“ช๐“ฟ๐“ฒ๐“ญ ๐““๐“ฎ๐“ต๐“ฟ๐“ช๐“ต๐“ต๐“ฎ (@justAT3chGuy) reported

    @Gray22222222 Would full restore in iTunes fix this issue ?

  • Aiden57518460
    Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported

    @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

  • HannahBALLIN
    hannakin skywalker (@HannahBALLIN) reported

    i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

  • JoeCattt
    JoeCat ยฎ (@JoeCattt) reported

    remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now iโ€™m just waitingโ€” to see if UMG forgets we had a contract. what happens if they take down what I own?

  • frz3rbRnotaku1
    Erica Narofsky (@frz3rbRnotaku1) reported

    Problem is. I donโ€™t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

  • Weatheronthe8s
    Jackie (Weatheronthe8s) (@Weatheronthe8s) reported

    @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

  • Movies_On_Sale
    Movies (@Movies_On_Sale) reported

    The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

  • timriah
    ๐•‹๐•š๐•ž๐“‡๐’พ๐’ถ๐’ฝ (@timriah) reported

    Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • EasterB55421588
    E|BROWNING ๐Ÿ›๏ธ Temu promoter ๐Ÿ“ฉ (@EasterB55421588) reported

    I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

  • EasterB55421588
    E|BROWNING ๐Ÿ›๏ธ Temu promoter ๐Ÿ“ฉ (@EasterB55421588) reported

    The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

  • Luigithemetal64
    LuigiTheMetal64 (@Luigithemetal64) reported

    @Mangalawyer Don't expect Microsoft to do better on PC. Oh, waitโ€”they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

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