iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Nomis
(@NomisHipHop) reported
@COLEplusTEN I used to capitalize the “S” in my name until iTunes retroactively changed all my titles on their service and didn’t allow for the capital S any longer. That’s when I stopped doing it.
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J.T. Vandenbree | Get Vaccinated
(@TizaTryhards) reported
I got a generic "unable to log in" error with my old Apple account. I reset my pw and got the same error, then support site prompted me to set up 2FA. NBD, got that going. Tried again and was told I needed an iTunes account "Your account for everything Apple," indeed.
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FrostyCrypto
(@CrypticFrosty) reported
@Cescooh iPhone hard reset - press volume up volume down & hold power button until see Apple logo. Or find laptop to connect phone to iTunes for recovery. If you need to get new iphone data will automatically transfer from iCloud. Google 2fa & it shows you steps to recover your 2fa
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범이’s KKB2 ‘HATE THAT’ 08/30 • 테스 💎
(@keyslocketheart) reported
@NerwenArtanis82 melon is blocked here that’s the problem. That’s why I can only help through YT views and album sales, iTunes aren’t counted but I still buy the whole album even if I have the physical version
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CB
(@CB18066221) reported
@AppleSupport if I PURCHASED a ringtone YEARS ago on iTunes … I have the receipt on your website but the ringtone is no longer available to download… should I qualify for a refund? DEE from media service department don’t think so 🤔trillion $$ company = failed
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𝗦𝗵𝗲𝗹𝗯𝘆 @ headcanons on the brain
(@shelbswastaken) reported
@hikikomorphism Once I was walking to the lunch area at school and someone had somehow managed to get on the roof of a classroom building, throw down a basketful of fake iTunes cards and never get caught
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UM
(@theeeyoongi) reported
Buying on itunes help us to secure a lot of sales but the problem is some people buy on itunes, go to apple music, listen to the songs in their AM's library w/o knowing that their streams dont count bcs they stream the itunes file & not the AM one • Itunes file =/= AM file
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니키⁷💜ᵇᵗˢ🧈
(@niQue613) reported
@doyaddaeng I gave up streaming on the app coz I always had issue on windows. i just connect my apple account on stationhead and stream that way. even there I'm having issues as I have to reconnect it 2 to 3 times a day but much tolerable than itunes issues
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P🌼V: FUME
(@kygstxn) reported
Can’t believe I asked an irl to buy the album on iTunes. Down bad.
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Josh
(@LaflareTMC) reported
Sitting down at the computer downloading from Livemixtapes to ITunes >>>
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Brett Polegato
(@BrettPolegato) reported
Hey, @AskVirginMoney, I just received a letter telling me that you are turning off the @askclydesdale app soon and that I need to switch over to YOUR app. Problem is… your app isn’t available in the Canadian iTunes App Store. What are your international customers supposed to do?
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rin⁷ 🌌
(@vanteflairs) reported
so when is bb gonna ask dua lipa how her fans used vpn to push her on hot100, olivia bribing people with ice cream and car wash to shove her music down throats, bieber begging on ig every two business days to buy yummy on itunes and swifties credit card fraud to push her to 1
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James Bohn
(@JB_8891) reported
@DieHardMMAPod What happen to your Spotify and iTunes episodes being loaded in? Having issues locating
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Laura Crouch
(@LauraCrouch98) reported
App Store, #iTunes Store unavailable to some as outage hits #Apple services [u]
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Martijn Cielen
(@MartijnCielen) reported
@JanGuldentops @Apple "Apple Do not ordinarily issue VAT invoices, since the vast majority of products from the iTunes store are for non-commercial use. They are however required to provide one upon request. You should request your invoice through iTunes Store Support" --> die weg al geprobeerd?
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