iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
Check Current Status
Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Hebert
(@Alison_H24) reported
@badomenscult It’s not working for me in Canada on iTunes or Spotify… how I’m I supposed to study for midterm’s without this album 😭😭
-
anya
(@sacredsdeer) reported
this song playing over and over on me and alex’s trip to the mountains cause it was the only song he bought on itunes as a joke and we lost service for a good 3 hours and we were brainwashed into becoming its biggest fans
-
itig? (full version) prayer circle 🕯️ (fan acc)
(@fletchbabyyy) reported
@vinylswift89 @asktrafficlight yeah you should talk disappeared several days ago from everything and then finding fletcher disappeared the next day first from apple music, itunes, and youtube but then from spotify too. apparently it’s an issue with her independent releases from before she signed with a label
-
17
(@_afonsom_) reported
@Spotify Fix the iTunes/Local files transfer to the phone issue please. iTunes is adding 1s of length to songs leading to the phone and pc thinking the same songs are 2 different ones and ruining playlists/cross device control Thnx
-
Dr. Claw
(@DrClaw77) reported
as planned, Spotify has bolstered the iTunes vault with what I've found (and didn't know was) on digital services. funny how I found some Brazilian albums I'd either been chasing down and dropped some Geld down on there
-
Elon
(@CurseMork) reported
@stephenvidale91 @marcusshane7 @sunhornby Aren’t they the band that out that trash album on my iTunes? Terrible music. Terrible egos thinking that people would want to listen to them. News flash, if you have to force yourself onto peoples devices it’s probably because they do not want them on it in the first place.
-
Alex Xie
(@HWM_Alex) reported
3. failure to even transfer 1 big video file - iTunes is installed on these windows computers btw, this **** is just systemically broken and I have not been able to transfer a single ******* file on the first try in my 2 years of owning an iPhone
-
zoa
(@moknsua) reported
RT koreansales_twt: Worldwide iTunes Song Chart (06 November) 12. #Jin "The Astronaut" 71. #BLACKPINK"Shut Down" 79. #BTS "Run BTS!" 120.…
-
eωαη ]οηες
(@ewanthejones) reported
Hi @AppleSupport - my @AppleMusic library is stored on a server. Why does the #iTunes software insist on resetting this to my local hard drive? Means files end up in the wrong place and regular 're-updating' the library. Why can't it just be told the location and stick to it?
-
Kealeen Griffin
(@keltothelean) reported
@Joe_Hansbarger Do you have an Apple phone? Because something has been, at least on my phone, severely off with app functionality and iTunes charges in the last couple weeks. I make sure to keep everything updated and contact customer service, but nothing has really been resolved.
-
courtney ♡
(@jinteukk) reported
no bc where is everyone watchin the cherry magic movie?! i’ve checked every streaming service and itunes jpn and i can’t find it?! HELP
-
Tim Bolton 🐿 | 🏹 Ranatuor of Laurelin 🗡(He/Him)
(@timboltonuk) reported
1) Can you buy and download the episodes as mp3s from either Amazon or another service? Not iTunes if possible. 2) Has anyone seen the CD album in the wild?
-
Kristine👩🏻💻💋🦹🏻♀️🧶👩🏻🦽😷
(@kdlb) reported
Well that’s annoying. Yellowstone is Paramount Network exclusive so what I did last season to watch it shortly after airing on Peacock Plus isn’t there AND it’s not on Paramount Plus. So my two services aren’t enough. Do I subscribe on iTunes or get another service or WAIT? Boo.
-
Ariana Nicole George (she/her)
(@arianangeorge) reported
Maybe an @iTunes @AppleMusic issue—when I quick preview the file there's no issue, but the moment I fully open it and it plays thru Music, it's wrong. And if the file is a different name, there's no issue. It's almost as if somehow the audio is tied to the file name in Music
-
Dave Kotowski
(@kotowski_dave) reported
@BillKristol Decency and Rule of Law!! Have you seen the Crime rates in Dem run Cities 27 out of 30 of the worst. Crime in. iTunes are run by Dems. Inflation, 86 Bil to Taliban, open Boarders, Draining Critical Reserves to keep prices down before the election, Nuclear War soon, Out of Diesel!
Check Current Status