iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Glasgow, Scotland | 1 |
Long Beach, CA | 1 |
Lenoir City, TN | 1 |
Panama City Beach, FL | 1 |
Seymour, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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redskye72 (@crimson_fyre72) reported from Los Angeles, California
Terrible headache and someone in China is trying to sign in using my iTunes password. Effers. I know where Nanking is *******.
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Chris Hohnholz (@ChrisHohnholz) reported from Sparks, Nevada
@AppleSupport help. I have my podcast thru Podbean connected to iTunes. But when I try to login to iTunes connect, it says the email I used to set it up is not an iTunes ID.
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The 1940s (@the1940smusic) reported from Philadelphia, Pennsylvania
Can't believe @iTunes is seemingly shuting down next week. End of an era #itunes
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Judy (@judadam) reported from St. John's, Newfoundland and Labrador
@SweetReunion22 @AvariOnline @Spr1ng2009 @PattiHum No problem on spotify and youtube. I want it in itunes too
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Luca Hibbard-Curto (@LucaGameDev) reported from Geneva, Illinois
@Wario64 But iTunes seems to be down (at least for me)
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Scott Burress (@ExtremeGamer) reported from Mentor, Ohio
In a world of terrible programs. Nothing tops iTunes as being completely awful in about every single way.
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Jacob Green (@JaketotheGreen) reported from Indianapolis, Indiana
@JoeGreengattaca @bottygerjoe @iTunes To each their own! Loved the show, personally, just too broke atm to buy my own set. Plan on it down the road...
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Brett from the Internet (@Hundar) reported from Los Angeles, California
@Tommy_Fries no idea, RT was having problems with uploads to spotify recently and just corrected them, wonder if itunes is still broken
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➿➰M.G.L.➰➿(Leaner Legacy Corp.⚗™🎞️)🎬▫️🎥🧪🧬 🌁 (@HyperLegacyLlC) reported from Hazel Crest, Illinois
@Chakosyx @RobertDowneyJr @Avengers @Russo_Brothers @chrishemsworth @Marvel Normal Visuals From @itunes are much more programmed. These intervals are broken. Open.
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Jay Rodriguez (@jayroddi) reported from Travis Ranch, Texas
@AppleSupport Well it’s not showing a “Report a Problem” link for the $24.99 iTunes Match, so it’s saying it’s ineligible. However, I’m getting that exact service with Apple Music now (I just subscribed today for the $14.99/mo family) and would like the $24.99 refunded to my account, please.
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Neil A.Evans (@sohocub) reported from Camberwell, England
@ScottMayBStoned @NetflixUK I’ll check. But don’t think I’ll be convinced to buy into yet another streaming service for one series :/ already have youtube pro, Netflix, amazon, now tv as well as iTunes... it’s getting silly.
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zeldman (@zeldman) reported from Manhattan, New York
Truth is—and I was online with Apple CS ‘til 10:30 last night—it should have just worked, like always. iPhone 7 to XS auto-activation at home via iTunes is not a problem. But Apple or AT&T screwed up my order. A visit to Apple Store today will fix.
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Michael John Babiuk (@MBabiuk77) reported from Oak Crest Trailer Park, Michigan
@edbott @Forbes That is the main reason I utilize Apple’s ecosystem (News+, Apple Music, iTunes, ex cetera). Apple hasn’t let me down yet with securing my credit card info and I will be using Apple’s credit card when available)
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Kennedy (@ovokennn) reported from Detroit, Michigan
Wow Apple is shutting down iTunes that’s crazy 😭
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Jacob Geiser (@dizzydj) reported from Eden Prairie, Minnesota
@TheAgentWalker @AppleMusic Tyler was just being slow lol. I did have a problem where iTunes for Windows (Windows Store version) WOULD NOT play the audio of the video. I watched it in my phone, gonna watch it on my TV today but it was disappointing it is broke for no obvious reason.