iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • nxclxblue N i c l y 👅 BTS X MEGAN (@nxclxblue) reported

    @iTunes Why don't they fix your problem with your system? Users are totally disappointed in their service is so pitiful

  • koosbratzz koos tittie s^cker (@koosbratzz) reported

    I think iTunes is down yall

  • ChayKat3 ButterTheeRemix#1 (@ChayKat3) reported

    @BTSarmy4ever94 Did someone contact iTunes customer service to find out what happened?

  • gIosspop SUGA 💗 (@gIosspop) reported

    itunes still broken after 8 hours this is ridiculous

  • borahaeflowers E⁷🧈👅 (@borahaeflowers) reported

    Oh! So iTunes is broken!

  • andie_12h Andria H. (@andie_12h) reported

    Honestly is the iTunes store not working? The new remix song is not on any chart or displayed to buy. You literally have to type the whole song and artists to find it via the search bar 🤔

  • rotolandSTL SouthSideCountryClub (@rotolandSTL) reported

    @Jimi_Jammin I use JRiver Media Player, I have literally 1T of reggae music that I put on shuffle and do not run into any issues. I am not a big fan of itunes. Does the same thing happen when you are in shuffle mode.

  • Angeliinaaaax ᴺᵒ¹ᴀɴɢᴇʟɪɴᴀ⁷🧈👅 (@Angeliinaaaax) reported

    Buy on amazon and quboz and. The us store while itunes is down. And streammmmmm

  • benpsae benny⁷ | 🧈 (@benpsae) reported

    so is it true that the reason the remix isn’t charting on iTunes is that it’s having issues? i’m perplexed

  • tanniesflwr ri⁷ is smooth like cocoa butter🧈👅 (@tanniesflwr) reported

    @DeAndreya6 i think iTunes is down right now but I think it's still available for purchase? I'm not sure. are you usa army?

  • vmnflter n⁷✯👅🧈 (@vmnflter) reported

    itunes still down ??

  • viiintaege ѕнey⁷👅| BTS FT MEGAN (@viiintaege) reported

    out of all the day iTunes can be broken it really has to be today???

  • vminforlife99 Ivy⁷ ⟭⟬ 🧈👅 (@vminforlife99) reported

    ITunes is not working??? What?? Why does this always happen to us wtf

  • njkoospanda panda⁷✙⁹ 🧈👅 (@njkoospanda) reported

    Hey @AppleSupport, please fix the issue with iTunes, it’s been more than 6 hours already.

  • mariadolojan Maria (She/Her) ⁷ 🧈🥞👅 (@mariadolojan) reported

    @jinkookot7 @RafranzDavis yeah same but I think there are issues like at least the last hour maybe was able to purchase on iTunes and in the BTS store

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