iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • GoMadXD MadXD (@GoMadXD) reported

    Cable has real issues, but at least it’s one service with all the content you want. TV still needs its own iTunes / Spotify / Apple Music movements.

  • guitarrgirl Melissa (@guitarrgirl) reported

    @LunaticFriend2 Thanks for correcting. I kept getting only a few songs on a search. The bulk are on Unlimited. Ahhhhh. Not really too bad a problem for me since my entire iTunes library can stream to Shure in-ears & the tv. My computer is 9 y/o, so every use is hanging on a string 🫣

  • grantbot21 Grant (@grantbot21) reported

    @AppleSupport you might want to get ahead of this one. It looks like any music that was downloaded into iTunes prior to Apple Music now is getting an invalid region error. Sent a imessage into the team but they don’t know what is going on.

  • seagull4a LindaD 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@seagull4a) reported

    I know that cyber crime is a problem but 2-factor authentication is driving me crazy. Last night I bought 11 songs from @iTunes and had to authenticate each one. This morning I've had to verify @JohnLewisRetail x 4, @salesforce x 2... There has to be a better way!

  • kimberlaylayyy kimberly (@kimberlaylayyy) reported

    My dad told me he went to a used cd store. He’s going to load cds into iTunes so he can put then on his new iPod…..(1) he has an iPhone and (2) he refuses to use a streaming service.

  • JE0NSLEGEND nur⁷ 🚀👨‍🚀 military wife era (@JE0NSLEGEND) reported

    @AmeliaSRG7 @Taeyangwond @RVsmtown mushow? the bar is in heII 😭😭 speaking on Rush Hour when it reached #1 on US ITunes but shut down with all its payola couldn't. dragging jh.ope for giving crush 1.5M debut day streams which he got in FIFTEEN HOURS. The same crush who debuts w around 80k?? Have some shame 💀

  • C_R_H_M CR (@C_R_H_M) reported

    @rivxv Apple music is a streaming service. You pay a subscription per month for access to all music when you want as long as you pay your sub. iTunes is an online store where you buy your music and items at a one off cost to keep.

  • Murphylucky4 Spuds🦇🦍 (@Murphylucky4) reported

    @Scutti16 @vine_ovi Na you just worst pass lol Na because of vine I dey engage you Sha So in 8 months calm down is eligible for double diamond Spent 4 months in France iTunes #1 8 on apple music And top 10 Spotify

  • Piipperi800 Piipperi (@Piipperi800) reported

    @WinterSkiis skill issue, how the hell do you fail to update via iTunes

  • marc_v27 Marc Frederic (@marc_v27) reported

    @thehill What I hate about @AppleMusic is if you're older & have a large music collection in iTunes that you purchased from Apple or ripped from your CDs, they are charging you to listen to it on other devices. Plus the app always reverts from your library to the service's collection.

  • Samson11Eug EugSamson11 (@Samson11Eug) reported

    @MagicOn33rd Good for Luke Bryan for not bowing down to the mob. Just bought every admin he has on iTunes to show my support

  • tourist0123 Nate (@tourist0123) reported

    @StephenWohltman I don’t know if you connect the tv to an Apple device, but renting movies on itunes or renting them on some other service is working for us. It lets me cherry pick.

  • KissesandHugs1 Constance Fuller (@KissesandHugs1) reported

    @K7Jay8 @obynoTony_ @renaissanceiii The Navy should go buy Let Me Down from iTunes from their caves. It's sitting at #2 on iTunes after a whole day. Break My Soul lyric video outstreamed Rihanna's video, in which she appears in.

  • hakeemskitchen Hakeem (@hakeemskitchen) reported

    @steve_hanke Lol, where are the dollars to sell on the black market? The disparity is because even the banks don’t have $Paying for iTunes has been an issue for months hence the black market markup. Your assumption is insulting and it makes you look small. We are not the one running wall st.

  • mayonakagirl Adri🍿ᴹ♚ᴶ | fan account (@mayonakagirl) reported

    Someone has problem buying the songs more than once on iTunes. Do you know what to do? @andjustice4some

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