iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
| Panama City Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Handi Dani ****
(@SharpDressdDyke) reported
@worldsday @ireneista And I don't exactly expect it to work particularly well on Android (thinking back to how much of a CPU hog was iTunes for Windows and the requisite iPod Windows service.)
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robb
(@robbrobo) reported
I am in big trouble now because my own iTunes account has looked me out. Currently I might not be able to watch anything on iTunes for a bit.
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SirAero_ebooks
(@SirAero_ebooks) reported
8 "Google Chrome (32 bit)" processes running on my PC can run Skyrim with no problems, but scrolling is almost impossible in iTunes?
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Twistin420🇨🇦
(@twistin_420) reported
@jordanbpeterson @Microsoft Microsoft tech support calls me when theres a problem with my computer. I just pay with itunes cards, super convenient. They call once a week. 😎
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Jay Jay The Jack Off Plane
(@J4ck0ffPlan3) reported
@stanwarecook @SupremeDeist @cIass_man EMP the Spotify data centers and outlaw any cell phone service faster than 3g so that everyone has to go back to downloading purchased albums over itunes and syncing them to their personally-curated iPods.
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Boogie the Don
(@IamBoogieTheDon) reported
Jeezy got 3 out of 15 stars on iTunes. T.I. Got 1 out of 20 stars on iTunes for his 2020 album, The L.I.B.R.A. BoogieTheDon got 3 stars out of 10 for his album Broken Mirrors of the same year. Stats don’t lie, Boogie held it down in ATL in 2020. @tammy_masilo
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Muhammad Ali Shah
(@cringerkhana) reported
@AppleSupport highly unprofessional customer service! I purchased a itunes gift card from vending machine in Dubai andwhen i tried to redeem the error”only redeemable in US Store” showed up i called app store helpline they wasted 20 mins only to tell me they cant do anything
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✨💛 Simply A Mewlion 💛✨
(@AMewlion) reported
I need to calm down I just entered my iTunes password wrong 4 times 😭 @MSuppasit #Before430
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Philip Edsel
(@philipedsel) reported
We toured & sold merch, but you had to give a cut of ticket/merch sales to the House (middlemen). And soon everyone began releasing music to Spotify or iTunes (middlemen). And if you were independent like us, you still needed a service like TuneCore to release it. /4
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Bounty Hunter Toys
(@bhtoys) reported
Hey @AppleSupport - ITunes says I’ve never purchased music from your service. But I have…for years and years and years. How do I access them? My movies and Tv purchases are still there…
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Zombie Kate ♿️
(@MachaMayI) reported
@MissJupiter1957 Most of the time, it's cheaper to rent it online (iTunes, etc) or wait until it's available to stream. I have zero issue with waiting 3-ish months to not fight with accessibility or people...COVID risk OR theater talkers.
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Zaheer
(@FlightClubP) reported
@meeleza Call your service provider or apple support. If not i would just back up your iPhone to iTunes/iCloud and factory reset
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MARK DERRICUTT
(@talios) reported
from
Napier City, Hawke's Bay
@borland The server for itunes etc afaik is still java as well. With all the server side swift IBM'S been pushing I'm surprised it's not weaved it's way on Apples side either.
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Lord Garth 2.0 🪒
(@LordGarth_Izar) reported
@kayleeknits @sophiefair Speaking as part of the problem, if they chose to only release these things to theatres and not iTunes/play store right away, that’s not my problem. Consumer behaviour has been changed permanently. Adapt or die, as they love to tell the rest of us
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Dr. Thrasher
(@thrasherxy) reported
I didn’t owe Apple any money. I assumed I’d update the card when I next bought something. I assume iTunes terms of service & iPhone Apple store must say you must have a credit card on file to access free apps or to access media you haven’t bought, merely licensed.”
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