iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Minships_ MinShips𓅪♡༄ (@Minships_) reported

    Did you know I had problems with my bank for buying #GOT7_BreathofLove_LastPiece 💀💀 on itunes ... @GOT7Official #GOT7 yeah yesterday I had to call them because they didn't accept the transaction I hate it in here

  • romabit romabit (@romabit) reported

    @AppleSupport why can’t I use my own money on iTunes because I’m family sharing? I can’t send my sister an iTunes card for her birthday with my own credit card? @apple consolidating payment in family sharing was a pretty terrible idea. Can anyone explain why?

  • ItChankai It's chankai time sorry baeksoo (@ItChankai) reported

    So ytb taking views down, itunes putting some dudes pic on #KAI album. Where's that - - - - acc who were talking about conspiracy theories just yesterday? Media is very nasty my fellas.

  • toodleoo222 Toodleoo222 (@toodleoo222) reported

    @BookCameo @iTunes @AppleSupport😡😡😡 CUSTOMER SERVICE IS SHOCKING. Paid Cameo for celebrity video as a surprise gift 10 Nov. Order has not been fulfilled and no refund given by either. Told I have to chose different celebrity which is not what I paid for. 😡😡😡

  • theDoukai 선비욜롱🎗🇭🇰🇹🇼 (@theDoukai) reported

    @AppleSupport I looked the your resource guidance over and over. It mostly points out to possible USB connection error and the only fix proposed if we can’t update is to reset the phone to factory mode. Fix the issue and let ITunes delete some data when it’s updating the phone.

  • Stu_parnell stu (do i get a pardon?) parnell 🇨🇦 (@Stu_parnell) reported

    @BridgieCasey Cash is weird. Grocery store gift card maybe a little condescending. Prepaid visa is steep service charges. PC Optimum card opens up both pharma and grocery. Lots of personal items available at shoppers. iTunes card? Is there such a thing as an Amazon card?

  • ltl_pascal Pascal (@ltl_pascal) reported

    @NianticHelp Hi ! I’ve already tried factory resetting and restored backup from iTunes, it’s still not working…

  • MariahqueenCar2 MariahqueenCarey (@MariahqueenCar2) reported

    @accessmimi @voquemoon The problem is that on Itunes are discounting literally everything and Oh Santa still has the normal price... Anyway it is still selling strong! Today just for now we are about 1666 units sold in the US

  • RealsticLover *WaynesBabe* (@RealsticLover) reported

    @MC30blacksheep It’s already happening lol both Christmas tunes the one even with ari is dropping on iTunes JLo terrible voices has got her 100 million records sold while being a full time actress enjoy your mariah because she’s fading fast

  • GertrudGem Gertrud (@GertrudGem) reported

    @Apple found an itunes card that I had got as a gift but get error message. pls help

  • QuarantineReads Quarantine Reads (@QuarantineReads) reported

    I had a LOT of issues with this episode uploading to Spotify and iTunes, so I’m gonna try to re-upload it tomorrow morning and see where that gets me, and hopefully that will work, but for now, have this Podbean link I guess!

  • mechastat Etty ☃︎ (@mechastat) reported

    grr it’s not working i don’t even use itunes

  • ezeldeengaber Charlie (@ezeldeengaber) reported

    wtf is error 4013 in itunes my iphone is ****** im tweeting from my computer help... they need to pass a stimulus omg

  • HunterBergsma Hunter (@HunterBergsma) reported

    @liamdanielduffy In Logic, at any moment, I can "share-to" iTunes. Even if I have mastering issues & low volume, it makes a ton of sense for quick mp3 output

  • danielmgauthier Dan Gauthier (@danielmgauthier) reported

    @DonnyWals Yeah, I'll have to be on the lookout for library issues. That's actually the main reason I stayed away from Apple Music to begin with — had my own big iTunes collection that I didn't want to wreck. So far so good this time round, but we'll see 🤞

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