iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • aedus1001 Aedus (@aedus1001) reported

    @sweehlty what’s the problem with it? iTunes is one of the biggest retailer of music.

  • britton Scott Britton (@britton) reported

    I learned my lesson big time and probably lost a few million bucks in the process by shutting down my podcast in 2015 which was a top 20 iTunes Business podcast at the time.

  • Stringnote Danny Stringer,Jr. (@Stringnote) reported

    @DJDRAMA @tylerthecreator Drama, keep me on your radar, im pushing my hit rap single to billboard 100 in april 2023. its called "Lets Get A Bag" out on itunes right now. my album is dropping in april 2023 also, got 3 platinum producers on my project no cap. down for a remix with you, Rapper DSJ

  • DefSteverinoc Definitely Not SteverinoC (@DefSteverinoc) reported

    @Papapishu Early Sonos adopter here. The first iteration was pretty cool. Glitchy but when it worked it was slick. They’ve somehow managed to make it worse with every update. Can’t even play iTunes list from my phone. I’d be better off with Bluetooth speakers. Terrible.

  • dannyharries11 James Porter (@dannyharries11) reported

    Iwatch series, ipad air, MacBook pro Forgot my apple id passcode Disabled connect to itunes Our server can unlock / bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner Inbox 👇👇 @janptools

  • JackDanielsAB Daniel (@JackDanielsAB) reported

    @ElgatoSupport @elgato The problem already fixed itself by reinstalling iTunes. Thanks

  • tacticalfoul47 Fraudiola (🪂) - on loan to Bayern (@tacticalfoul47) reported

    Levels was probably my first ever full album purchase on iTunes and it got me in so much trouble…looking back I don’t regret it.

  • joerussotweets Joe Russo (@joerussotweets) reported

    @tedd_walley @iTunes Only when I’m in trouble.

  • Buchi_sicario EL_GUSTAVO/ NFTNG (@Buchi_sicario) reported

    Two former NNPC workers stole $1.5b in Nigeria and they got 2 years imprisonment with an option to pay 2m for bail, but oghenekowho from Warri that did $100 iTunes fraud is facing 10yrs in prison. We are in trouble.

  • paramoor Lee ||| THIS IS WHY (@paramoor) reported

    Anyone else’s iTunes preorder not working? 😭😭

  • dnvrsn denver sean. (@dnvrsn) reported

    @jsmith189 @Polokenny i had to ‘unhide’ the iTunes Store to even find how to resubscribe way down at the bottom

  • FluidLucas 𝙇𝙪𝙘𝙖𝙨 𝙂𝙖𝙡𝙤𝙧𝙚 ⛲️🌊 (@FluidLucas) reported

    @REALJacSantos At our university, I went down to the lobby of Farnham for some late night snacks and then went back to my dorm and all the sudden Beyoncé took over iTunes lmfao

  • jessesoininen jessesoininen (@jessesoininen) reported

    Who ever is calling the shots in #AppleMusic & iTunes must be raving mad. Steve Jobs used to say that iTunes is the worst part of his empire - and he still is dead right. UX is just horrible if you compare it to any other music service.

  • subtleteaze subtleteaze (@subtleteaze) reported

    Wtf is iTunes problem

  • RikRobinson Rik Robinson (@RikRobinson) reported

    @ShawnWildermuth iTunes performance was/is terrible on Windows for large collections (especially one on a NAS). Would take 10 minutes or longer to add a new album. Media Monkey and Music Bee do a much better job on large collections in my experience.

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