iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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OUZ
(@MsUzoJ) reported
All my Aaliyah music...gone 😢...I can only find her debut album on iTunes, but the others aren’t there. This is terrible.
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Captain Preston Apawllo
(@SumStupidBiobot) reported
I think Youtube's down in New York...all the videos I click on just spin around. And for some reason iTunes won't play, what's up with that?
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Suzy Richards 🇪🇺
(@serichards) reported
I don’t use Apple Music. I still have iTunes Match. Every so often it goes from working perfectly to being totally abysmal. Then it’s back to being ok again. No actual error messages so you can’t actually fix the issue either. Only guess as to why it’s being dumb.
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future dr. zana (and still beyoncé's 4th child)
(@qweentilly_8) reported
wow these ****** really erased a good 75% of my music from my iTunes....I'm pretty sure I had over 365 days worth of music or close to it. And now it's down to 15 days😭😭😭
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✪ spock enjoyer
(@yearofjunhui) reported
when i was 10 i got in trouble because i kept buying star trek soundtracks on itunes without asking my dad
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Armchair Activist
(@Amrita2U) reported
@MariahCarey @AppleTV I had taken an annual subscription of Hotstar through iTunes which expires on 30th June 2021, but I can't access that. There are some issues at your end. Can you please look into this?
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amy💛(hiatus)
(@jminsdimples) reported
why when bts songs drop at the same time, it's always jm songs missing in shazam, itunes, apple, ig etc...i mean filter & friends are still missing in ig & filter on tiktok & now shazam again like we had the same issue w/ shazam for filter🙄🧐🤔truly exhausting😔😔😔
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Severum
(@SeverumOfficial) reported
Due to metadata issues with Apple. Cosmic III will not be available on iTunes and Apple Music. It will be available everywhere else. Cosmic III will be featured on the deluxe for Ghost on Stereo on iTunes and Apple Music. #cosmicforever #synthfam
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88.
(@88SuperOfficial) reported
from
Los Angeles, California
@JazzUNGang Glad I copped from iTunes before it was taken down the first time
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Amber ☀️ ~louis is happy
(@louutommo28) reported
are we doing BUY WALLS ON ITUNES again because I’m so down
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Daniel Veit
(@AmericanKnow) reported
@CBSAllAccess So over a week now with my paid subscription not working. Multiple emails, a phone call, a tech support ticket created. It amazes me, you have a known issue. WHERE IS THE PUBLIC ACKNOWLEDGEMENT? If it weren’t for the iTunes app reviews I would feel alone.
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♡༄ ❼ 🌴𓅪
(@def_dimpIe) reported
didnt chart on bb200 because you all didn’t stream its not fanbase fault fanbase downloads are one of the reason for them to hit #1 on iTunes stop blaming them and if you have a problem start a fanbase account instead of talking negative about them 24/7
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Chad Williams
(@bluphoenixgames) reported
@KingScottRules Hey, not sure if anyone else has had this issue or not, but every Rizzuto Show podcast prior to October 2020 is gone from Spotify and ITunes. Is there any way they can be re-uploaded? Last Minute Blue’s podcasts 2019 is there though
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Lu
(@LuSchmoo) reported
@HiiiWolfie @Tendin2 @AppleSupport No, you don’t actually have to restore the device, on Windows, open iTunes and then hold down control while clicking on check for update at the same time. On Mac with Mac OS Catalina or later, you open finder and select option and check for update I think.
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Norah Jeffrey
(@norah_jeffrey) reported
It’s me complaining about how much apple charges for the services and my iTunes not working and my man saying hold up one min then adding me to his spotify... 🥰🥰🥰🥰🥰🥰
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