iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • cquiller1 This Is My House! (@cquiller1) reported

    @BritneyCharting I know I sound like a broken record, but this is why Billboard needs to change its rules. It makes no sense for a song that is breaking iTunes records in sales not to be No. 1 on the Hot 100.

  • eegarim Miragee @🏡💉💉💉💉😷 🌻🇺🇦🌻 (@eegarim) reported

    @jadedcreative Years ago I was having trouble downloading iTunes to my DELL laptop. Waited at the Genius Bar for a loooong time. When I got home, I ran my Anti-Virus program. My laptop had gotten infected! Never went back there! Still have that laptop.

  • ravens_lost Holly (@ravens_lost) reported

    @_CardamomCoffee Mine doesn’t have a cell plan attached but I can use my YouTube and iTunes no problem, but I do usually have my phone on my person or close to when I work out

  • Dannole1 Danny Krantz (@Dannole1) reported

    @BillisKing Hey Bill, is there a problem with today’s show? I can’t find it on iTunes.

  • Gareth_S_CG gareth standfield (@Gareth_S_CG) reported

    @Joopis W... WHO unironically listens too that? I have a mortifying moment putting on itunes, sitting down mood perfect then the chapter off Snape arriving too the meeting with the other death eaters starts playing. It was honestly the funniest way to kill a mood i think possible.

  • SeIenaGomezData Selena Gomez Data (@SeIenaGomezData) reported

    .@heisrema & @selenagomez’s “Calm Down” has re-entered US iTunes Top 100 at #98 (+47). 🇺🇸

  • iseepinkelefnts ashley (@iseepinkelefnts) reported

    @hmcrem @Apple And this was not a hardware issue. It was an issue where I purchased something on iTunes 8 years ago and @Apple is making me pay for it again because “you don’t actually own any of the stuff you buy”. It took an hour and a half for the tech to figure that out.

  • DadaistTwit Dada Poet (@DadaistTwit) reported

    individual Paul good business is doing with UK-based executive sales iTunes music While of tracks to chief of iPod its services‚" download service. Myers‚ said Wippit‚ a

  • StevenM36161150 Steven Monroe (@StevenM36161150) reported

    @U2 TAKE DOWN YOUR ****** GOD DAMN ******* ALBUM FROM MY ITUNES

  • ali_n2015 Bigger Than Ali (@ali_n2015) reported

    @steIIouIas I mean let be honest, the fans didn’t even bother to buy the song on iTunes, do you really expect them to buy it from his website? The label is not the problem, the fans are.

  • emanatee Eric 👨🏻‍💻 (@emanatee) reported

    @FilmCritHULK I’m at the point where if Just Watch returns a streaming service, and not an iTunes rental link, I am shocked

  • CloudVolumesGuy Neil Fleming (@CloudVolumesGuy) reported

    @gvaughnjoy Really interesting thread. However it reads like an industry read for disruption. If there was an iTunes style service that independents could publish and stream on, completely avoiding the big studios, would this not allow more grass root success? Eventually people will get sick

  • 1D_5SOS_1996 ⚠️5 𝓢𝐞𝐜𝐨𝐧𝐝𝐬 𝓞𝒇 𝓤𝓼🎬👀♥️ (@1D_5SOS_1996) reported

    “Older” was not supposed to feature Sierra. If it was, why didn’t it show on the details or on iTunes? That’s because it was a last minute change in the past 24 hours. Reason: because Luke had broken back into his accounts. And this was “to get even” apparently. I’m just saying.

  • billypudcock Ed Kay (@billypudcock) reported

    Not content with foisting U2 onto unwilling iTunes users, Apple have decided to share all terrible music, with everyone, at all times, with the invention of those ******* leaky piece of **** AirPods that are now the bane of any journey on public transport

  • roseanneglobal Roseanne Global (@roseanneglobal) reported

    @jauregayfeels @cedilla__ @RoseFunds Basing it from the expenses on her debut, we still have a spare for it. The money might be the secondary problem whereas the participants for supporting her debut such as volunteer for iTunes and etc is incredibly low and hard to find.

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