iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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big daddy bran (@breadun) reported
my itunes library is a stuck in 2013 and it’s mostly terrible just like I was in 2013
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T. Alan Horne (@TAlanHorne) reported
Okay, for some weird reason, iTunes on my PC is muted. It runs through music tracks without emitting any sound. It was working just fine yesterday. What is the issue @Apple?
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C. Buckthorn (@CBuckthorn) reported
I hate digital media being dicked around with. I bought Bee Gees' greatest hits on iTunes and later they removed How Can You Mend A Broken Heart. I bought The Kick Inside and later they extended the Wuthering Heights outro by about a minute
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marcus kelson (@marcuskelson) reported
my Apple iTunes not playing seemed to be the least of my problems - have been on the phone with a lovely lady for two hours who said we can have another look at the issue tomorrow but right now we need to reconfigure you’re entire computer - why do l feel naked in a paddock?
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Orientation Locked (@LockOrientation) reported
@masonasons @Masonaverse Love that. I was actually thinking about getting into Apple scripting so that I could fix some of the, well, more or less broken ones. Like the iTunes script for instance. Since that one needs modifying because iTunes kinda sorta doesn’t exist anymore.
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HenDog🇺🇸🇵🇱 (@HD1154341541) reported
@MaggieBaugh I think you should put out a Cover on iTunes of Charlie Daniels The Devil Went Down to Georgia I know he would be Proud! #MaggieBaugh #Nashville
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hackerbot.eth (@hackerb0t) reported
Using iTunes to build nuclear weapons is against their terms of service.
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Santa’s Little Helper (@0xSantasLilHlpr) reported
@TheStalwart Thankfully, I copied my CD to iTunes many years back. Hadn’t noticed the issue.
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Jarryd 🐨 (@JMotion0) reported
Lowkey, any digital copies of movies redeemed on iTunes were a big brain investment, because they all got upgraded to 4k HDR once they became available, while other digital copy options downgraded or shut down.
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James Swinbanks (@j_swinbanks) reported
and once you're in the bank they'll hide your screen and use the browser tools to make it look like there has been some kind of error that you need to pay them back for. then they hit you with the whole "oh you need to go buy itunes/google store cards to transfer funds to us"
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HannahNova (@Chasing_Sand) reported
@kslesinski1 Well, my partner has had a ton of issues with them also, and they’ve been delisted on iTunes, so, I don’t trust them now either
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Brett Flower 🌻 - солідарність 🇺🇦 (@BrettAFlower) reported
@marcuskelson The problem is iTunes...it was adequate in 2005...and stayed there...
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Mile High Gilly (@GILx87) reported
I refuse to purchase a ticket for Doctor Strange if @AMCTheatres A-List is now gonna black out blockbusters. It could be a technical error, idk, but if it is intentional, A-List is getting cancelled and I’m strictly doing VOD through iTunes and Movies Anywhere.
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addy !! 👾💀🖤 (@Addark) reported
@Diatron5 do i have to download itunes to write a review? i can't even find a way to sign in on the website ;-;
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~ M ACINTOSH MINUS ~ (@QuestForTori) reported
shoot, iTunes screwed up my whole music collection by moving it to a new directory on the media server and sorting it by what it thinks the artists are D: