iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tomtominfrance 𝑻𝒐𝒎𝑻𝒐𝒎Ⓜ️🇫🇷 (@tomtominfrance) reported

    @4EverDerion for example on android, titles on apple cannot be sorted directly by alphabetical, albums or artists. on windows pc, itunes lags a lot, too many problems.

  • BettyJust7 Bettydababy listens to SKIN all the time (@BettyJust7) reported

    also colby's song dropped down to almost thirty over on the itunes chart over the course of four hours WTF ARE WE DOING, LISTEN TO SKIN #STREAMSKIN

  • AbstractTruth David Menestres (@AbstractTruth) reported

    @lee_re @Marcissist That's what they count on! And this isn't a new problem, goes back at least 5-6 years (which is the last time I used iTunes regularly).

  • EatKS Nikki Is Global A Go Go (@EatKS) reported

    @comeawaywithEMD Slide into my DM's with an Email addy and I will give you the instructions on how to put it on iTunes without having to use a service like Libsyn. I did it for years.

  • KathakLondon kathak (@KathakLondon) reported

    No need to subscribe to iTunes, Spotify, YouTube…. Just call @virginmedia customer service and enjoy the latest hits ….. I was on wait for more than 45 minutes and yet my mobile issue is not sorted! Well done

  • jackB____ JackB (@jackB____) reported

    Does anyone use iTunes on desktop? If so, are you having trouble adding songs from your desktop to the iTunes library?

  • bustakappa02 Jeffrey Andrews (@bustakappa02) reported

    @edsheeran I preordered “Merry Christmas” on iTunes and downloaded it today when it said it was available, but when I tried to play it it says it’s not available in my country/region. I’m on the east coast of the U.S. I don’t understand what’s going on. Anyone else having problems?

  • Oilers_97 ᵥKoskiwin (@Oilers_97) reported

    @iTunes your service is garbage

  • quantumDreamer0 THE DR MR Quantum™️ (@quantumDreamer0) reported

    @siggykuu Do you have Apple Music? I heard sometimes that can cause some weird issues within iTunes

  • travisreier Travis Reier (@travisreier) reported

    About to go down a Neil Young rabbit hole on iTunes and not sorry about it.

  • colleeeeeeeeeny colleen jane (@colleeeeeeeeeny) reported

    @FitbitSupport I’ve been having trouble getting a resolution with my Fitbit premium subscription. I paid for an annual subscription through iTunes on the 2nd but my app keeps asking me to sign up. How can I fix this?

  • Marcissist Marc Masters 🌵 (@Marcissist) reported

    @AbstractTruth @lee_re Oh yeah, iTunes has had so many problems for at least a decade now. At least it stopped deleting the entire library from my phone though haha.

  • nathandawelder Nathan Giesbrecht (@nathandawelder) reported

    @IAMTOMMACDONALD It is true!! I just searched it. Can find it but it won’t save it in my drop down search 🤔. But I did get it on iTunes and have been playing it lots!!

  • bramsmulders Bram Smulders (@bramsmulders) reported

    @xavez @AppleMusic I only have an Apple Music subscription to be able to upload my own music library. I don’t use it for its streaming service. I buy everything trough services like iTunes, Beatport and the likes. I suppose there are some alternatives for classical music as well.

  • JESSIECIRCA1995 c. (@JESSIECIRCA1995) reported

    @ghafaera i know it’s on crave in Canada + for purchase on iTunes. if i didn’t have sensitive info on my iTunes I’d let you have the login😭

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