iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Gupta
(@Gunner_at_large) reported
@thehindu01 @Apple I am facing similar issues with the microphone on voice calls. Plus my itunes store is not loading (blank screen). I recently updated to iOS 14.4. Pls help
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Faizan Ali
(@faizanjalbani) reported
@_Mafiu_ @altstoreio @DolphinforiOS 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Chris Weaver
(@chrisbweaver) reported
@9to5mac @apollozac App Store and iTunes Store having a heck of a time too. Not reflecting on Apple's service page yet.
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Ahmed
(@itsmekhan8) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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nea ネア
(@neaa44) reported
@ThisIsNoahEvans never understood why people don't like apple music/itunes ive never had an issue with it
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calamity brian
(@briandotjp) reported
@deivudesu @gullevek I've had no such issues, that said I don't use iTunes.
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Gene Cassell
(@genecassell) reported
@havertyj @Apple @erkkiamerikka it had the original sign in screen and had to re-add my itunes information
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👾
(@iaintdamn_) reported
iTunes server error😭😭😭
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Jaylen/Votterbin
(@VotterbinArt) reported
@MitchB3 Just got off the phone with support, they said that even iTunes Store support was slammed with people having the same problem. Seems to be a server-side issue, and they said it should get fixed by this afternoon CST.
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chris
(@C_Diggity85) reported
@poshtherapper @altstoreio I got past this error by, "Opening iTunes and enable iTunes Wi-Fi sync for your phone." But Altstore still crashes 😪
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Mimi
(@Mimitbd) reported
is iTunes music down?????
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Matteo Dbl U
(@MatW28049768) reported
@iTunes is ******. Not working at all
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Pacheliz
(@PACHELIZ) reported
I’ve had no service since i installed iOS14.4 yesterday Couldn’t fix it with iTunes, so I have to visit a store... long hiss
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Qazi Naveed
(@Mr_bigTasty) reported
@AppleSupport I'm from Pakistan 🇵🇰 I have iphone 7 plus ios 14.3 and I can't add payment method it says "payment method declined" the credit card info is right and valid. I even tried using iTunes but same problem. Need help
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(っ◔◡◔)っ ♥ Sean Bogart ♥
(@Chunk_Muffin) reported
@iTunes why is your mobile platform such garbage? Why are there load times on downloaded music? Why can't I connect to the service right now even though I'm on wifi? You guys are terrible at making software.
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