iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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c.c. o'hanlon
(@ccohanlon) reported
This afternoon, I had iTunes playing random tracks. Marjan’s piece came on, although I didn’t realise/recognise it. A couple of minutes or so in, I had to stop what I was doing and sit down to listen more closely. I burst into tears. I cried all the way to the end.
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Linh Nguyễn
(@Motconvit21tuoi) reported
@swallalisaa Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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Renata
(@itsrenatak) reported
Websites say this new Windows iTunes update problem is an environmental issue and they are trying to solve why some got infected and not all users and how to work out what update to give us next to fix this or to work around the problem
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Ryan O'Sullivan
(@rposullivan) reported
@AppleSupport I am not going to do this, because, every other person with this issue has reported that uninstalling iTunes and reinstalling the same version does not work. There is a BUG in your latest update. You need to investigate and release an new build. #itunes #AppleMusic CC: @iTunes
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lalicee
(@manofoott) reported
Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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Mattias Eriksson
(@P3rtan) reported
Hey @Apple @AppleSupport iTunes is broken on #Windows10! Tried everything but still prompts me with “Cannot run because some of its files are missing”. Happened with the latest #itunes update
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𝖏𝖆𝖒𝖒𝔂 🌙
(@YooJammy) reported
@AppleSupport The latest iTunes update for windows is currently not working for anyone, so we know if there’ll be a fix for it?
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Mull
(@AndyMulligan) reported
Wait so is Itunes down or not? Please tell me I haven't uninstalled it for nothing after getting the message to do so.......
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Linh Nguyễn
(@Motconvit21tuoi) reported
@LSNTEAM_ Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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cat /dev/random ≻ kirkpams
(@kirkpams) reported
@joerosato @Klonick I agree re: the death of the draconian stuff, but disagree on why. Torrents showed there was demand for a digital MP3 service. iTunes was created to fill that void, which shifted demand from piracy (and the enforcement stuff as a result).
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Giannis Kourkoutmanos
(@Johny6942) reported
@AppleSupport Hello I have tried to update my iPhone XR to iOS 15 via iTunes but the iTunes app on windows doesn’t open prompting the error “iTunes cannot run because some of its required files are missing”. This happened after the 12.12.0.6 iTunes update.
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Mark Schroeder
(@Philosophy_Mark) reported
I’ve just noticed that there are some songs by U2 playing in my iTunes that I don’t remember downloading. Has anyone else had a problem like this?
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Rhythm
(@Rhythm88841183) reported
Many Apple users have faced this problem over the years, and there has yet to be a solution. Music libraries are expected to have this small feature. It would be great if @AppleMusic listened to its customers, made iTunes more user-friendly, and enhanced the user experience.
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Malesela
(@Silvester_Mak) reported
@DustinhoSA iTunes link not working on my side.
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Renata
(@itsrenatak) reported
A lot of us Windows users just reinstalled an older version of iTunes on our computers and went back to an older update to install again to rectify this current problem. Apparently this is only happening to a handful of users. They may release some new update to fix.
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