iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • DeerKingdomNeon 🏳️‍🌈🦌 Beam the Nerd (@DeerKingdomNeon) reported

    @Freya_Floof I've dual-booted before, so it shouldn't be much of an issue. I only really needed to dual-boot so I can use iTunes once in awhile.

  • VampireFaun xiegmund freudlian (@VampireFaun) reported

    PSA FOR ANYONE THAT HAS DINKY STUPID CREDIT CARD PROBLEMS AND WANTS TO WATCH THE DUB TONITE, IF YOU WANT THE FUNIMATION SUBSCRIPTION YOU CAN DOWNLOAD THE APP AND DO IT THROUGH ITUNES (WITH 14 DAY FREE TRIAL) IF YOU HAVE THAT SET UP

  • Zoe_P4pi Jeff beZOE💸🇭🇹 (@Zoe_P4pi) reported

    Still paying for Apple Music but can’t login to ur itunes account 😤 #pain

  • Joey_tech865 Joe (@Joey_tech865) reported

    @edfitzgeraldd @JosueRuiz122 @UniverseIce LOL! OK let me give you an simple example, Say I have a folder on my Windows PC, consisting of some Video files, how do I transfer it over to an iPhone without the use of iCloud, iTunes or any other Cloud service.

  • HenkPoley Henk Poley (@HenkPoley) reported

    @jordibruin @gregggreg2 I can identify various reasons why it didn't it work. I don't need help debugging. It was just that I had expected Apple to have covered all the failure cases as well. But then of course iTunes used to report "Error: -12386" or something. So probably my expectations were too hi

  • nmanaktala Navdeep Manaktala (@nmanaktala) reported

    @AppleSupport hi. Apple iTunes not able to process subscription payments from cards in India and you support agents are pretty clueless. Banks say it is an Apple problem

  • joaoaveiga João Veiga (@joaoaveiga) reported

    @FrankieGanhao @pawelpankiewicz The issue is that iTunes is (1) bloated and (2) has too many “automations” especially related to music organization. I just want to manage my own library and be able to sometimes play just a song 😞 #fwp

  • 00omarsaif omarsaif (@00omarsaif) reported

    @SmithNiguel @PUBG_NEWSTATE Guys i found the solution i had this issue what i did is backup my iphone using itunes then reset my iphone once you finish install pubg first before restoring data from itunes and it worked perfectly 🤘🏻🤘🏻🤘🏻🤘🏻

  • 00omarsaif omarsaif (@00omarsaif) reported

    @Kurd_wolf @PUBG_NEWSTATE Guys i found the solution i had this issue what i did is backup my iphone using itunes then reset my iphone once you finish install pubg first before restoring data from itunes and it worked perfectly 🤘🏻🤘🏻🤘🏻🤘🏻

  • mkimakima きま (@mkimakima) reported

    on my MacBook12, iTunes/iTunes Media/Automatically Add to Music.localized/ is not working, Music/Media.localized/Automatically Add to Music.localized/ is an alternative. but imported files are not removed.

  • Ryan1465 Ryan Urquhart (@Ryan1465) reported

    Asked @AppleSupport for help downloading old purchased TV Shows on iTunes, and now they've been removed from my library all together, problem solved! Not bitter at all

  • redacted_file ABC (@redacted_file) reported

    first it was itunes taking down rolling girl and now this

  • Clarrisani Clarrisani (@Clarrisani) reported

    I swear @TheYoungTurks podcast on iTunes is getting uploaded later and later, if at all. It's been three hours late this week, and isn't up yet for today. No issues with @TheDamageReport .

  • toddroxx Todd Roxx (@toddroxx) reported

    @chartstswift @taylorswift13 Anybody having trouble with Itunes download of the full album?

  • richsolarstone Solarstone. (@richsolarstone) reported

    @paulroberts69 I’ve never heard of that problem before… if you play the album from any of the streaming services it will playback correctly, if you buy the album from iTunes etc or. if you rip a CD it will play correctly.. I can’t imagine what system you’re using for it not to play correctly!

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