iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Crommy22 Neil keith Cromwell (@Crommy22) reported

    @AmazonHelp Why is Amazon so bad with dealing with issues. I have had £50 stolen out of my account in Itunes vouchers. They have except it was fraudulent and say it will be payback in 24 hrs and when you phone again it's another 48 hrs. This has now gone on for 6 days.

  • TDragneel09 Nm| 🍹 (@TDragneel09) reported

    @minarinarii No yt isn't a problem . But Spotify itunes etc would go to waste ig

  • dojaspvssy D0JA (@dojaspvssy) reported

    @dojerett @DojaRaps @talkofthecharts the streams aren't our problem we did 140M in a month we need more sales a kitten page need to host a buying party to let it go top 5 on iTunes then it'll go number 1

  • SpiceofficialA Spice Chart Data (@SpiceofficialA) reported

    UK 🇬🇧 iTunes Reggae Chart: #2 (=) Go Down Deh, @spiceofficial *peak: #2*

  • Peace_Judge01 MATRIX 🎭 (@Peace_Judge01) reported

    Some of yall in BG are so embarrassing. Yall so worried about that fanbase yall couldn't even get Big Paper to #1 on any streaming services. No #1s on iTunes, Apple, Amazon...Nothing. UP falling down the charts. Just except the fact Nicki aint going nowhere.

  • MoonlightsMuse 💕Jai 💕 (@MoonlightsMuse) reported

    phone instead. Would just like to get an idea of whether my laptop is wonky or if other users had the same problem via iTunes update but have managed to successfully update OTA like me.

  • xlostnspacex Jay Roc (@xlostnspacex) reported

    @ladytaurus32 @JanetJackson So weird. For example TTWLG is on iTunes but not available in my library. TTWLG is down to one review on iTunes now lol - which I know isn’t right. Video I purchased with the last two years like Whoops Now and Because of Love are no longer available. 🤷

  • Conqy bitcoin wallet inspector (@Conqy) reported

    @rhinosoros I love when HAL9000 calls me up to say the IRS is gonna break down my door and shoot my cat unless I mail him a bunch of iTunes gift cards. It rules.

  • OmegaNight Rob Beavis (@OmegaNight) reported

    @JayZawaski670 @ImFatPod How long from upload does it usually take to show up in iTunes? 'cause I got nothing. Think you might have gotten hit with the same issue Tanne and Herb got with their Locked On show for the last week or so.

  • CourageTrump TrumpCourage (@CourageTrump) reported

    @WhoIsClayJames @iTunes @AppleMusic Barry Silbert is shorting doge. Can you spread the word? I'm a nobody. Have no followers. He tweeted publicly on Saturday that he was going to do this. He's winning, that's why Doge is down.

  • danielmatthews8 Daniel Matthews (@danielmatthews8) reported

    @DeccaRecords @mrmichaelball Now, there is just one small problem at my end. I don’t have my old laptop anymore where I could just upload the CD onto my iTunes…. So now, I’m just gonna have to also download it on iTunes so I can listen to it on my phone as well! #WAMTO

  • CTorres_10 ☼ teet ☾ (@CTorres_10) reported from Valencia, Comunitat Valenciana

    So the problem is that I have Spotify and not iTunes. I can only download music to my watch through iTunes. So I’m going to buy an album from iTunes and have it on my watch for my runs. SO, what album do I buy that’s fire and that’ll keep me bumping throughout my run/gym sesh??

  • ionnowdude ᴄᴀʀᴛᴍᴀɴ (@ionnowdude) reported

    @Illumix The other day I went to 7-11 and purchased an apple iTunes card, when I got home, I tried to purchase a stack of faz-coins in FNAF AR for $9.99. But when I purchased it, It said "The transaction could not be completed". I reported this problem to apple and got my money-

  • just_fanning 💜𝙟𝙪𝙨𝙩*𝙖*𝙛𝙖𝙣 ⁷ №¹ 💜 ⟭⟬💜⟬⟭ (@just_fanning) reported

    Going through iTunes today and see another Artist has a release on 05/21 that is titled Butter Miracle Suite One. I hope this doesn’t cause an issue with our release. Bright butter yellow cover. I don’t think the band is an issue but confusion with the colour and title.

  • Chamkeelii Chamku (@Chamkeelii) reported

    @AskCiti I’ve been facing constant issues with my debit card. It had expired last year and I received a new one but it doesn’t work on some transactions. iTunes is not accepting it and declining, I’m unable to pay my bills on Facebook as it isn’t accepting the card. Please help

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