iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • yurimartyren ɎɄⱤł ₥₳Ɽ₮ɎⱤɆ₦ (@yurimartyren) reported

    some may aks when ill call united masters and defend myself against shot i compared my issue same to one kris wu had with itunes but for me it is compnay united masters its for same reason acusation of fraud and thry did this to me over a release and threatened courts last yr.

  • djchrisvalencia CHRIS V∆L£NCI∆ (@djchrisvalencia) reported

    Can @Apple bring back iTunes…this Apple Music app is TERRIBLE!

  • Axmortl Ax, Yer Pal, Yer Satan, Yer Sun (@Axmortl) reported

    Gonna say it now, @Apple Podcasts has a terrible UI. I had to keep refreshing to get an important field to appear, and it doesn't even show me my podcast url. I have to download iTunes to find it. Google was way easier to set up for.

  • pradachainz dftf defence squad (@pradachainz) reported

    @theguccigom i can’t remember exactly, but i remember that a couple itunes and billboard records were broken. and it did well domestically on apple music also

  • Mscellobass Mscellobass (@Mscellobass) reported

    @AppleMusic hey Apple WHAT KIND OF DUMMIES ARR YOU HIRING TO RESOLVE ISSUES?! I called to resolve the issue of my iTunes not populating on my new phone. Called twice and went every where on my latest iPhone 13 pro max( w/ the latest updates)-even telling me that I had to

  • NebzPop NebzP (@NebzPop) reported

    @WilliamFaix @Apple_Tomorrow I have the same issue iTunes just not detecting my device do u have the same fault?

  • rob_parritt Rob Parritt 🇺🇦 (@rob_parritt) reported

    @AdamPortrais hey Adam, I’m having trouble finding the link to Obi Wan 30 Questions on Spotify. I go to the Mandalorian page but it’s not showing any Obi Wan episodes. I found it on iTunes but just wanted to let you know in case others are having a hard time as well

  • PokerWitch Tam (@PokerWitch) reported

    @mariewalsh18 Should be worldwide. Apple's bullshit inconveniences to force people into their products is terrible. Itunes was the worst, held your entire music collection to ransom. I had one iphone early on and was so glad to be rid of it for an Android.

  • drake_t_johnson Drake-Thomas-Johnson (@drake_t_johnson) reported

    @JohnsDynamics But my issue is that the names are just too similar, like I’ll try to pull up American Football on iTunes only to accidentally type in Modern Baseball, or I’ll tell someone I’m listening to Modern Baseball when I’m actually listening to American Football, it’s a serious problem

  • FBM_Warrior Jo Cole ♿️ (@FBM_Warrior) reported

    @lesley_nicol Sounds like a subscription. If you have access to his account go into the iTunes app then go to the bottom to Apple ID tap on that & view account, scroll down to subscriptions then you should be able to switch any off! Also if you can’t, contact apple chat & see if they can help

  • EddieMadaki Eddie Madaki (@EddieMadaki) reported

    Obamalite be calming down. Which one is sending Nigerian Astronauts to the moon when we still can’t have steady light anywhere in this country for one week straight. Heck out cards don’t even work on iTunes. Stop teasing 😈

  • soundwithmike Mike Burgess (@soundwithmike) reported

    Do I have anyone in my network who is a whizz with setting up (and remedying issues with) iBooks and iTunes Connect accounts (re the sale of audio books and music)?

  • jbushnell Jeremy P Bushnell (@jbushnell) reported

    it's become significantly more difficult to find help about the app that used to be iTunes now that it's just called "Music," and the fact that "Apple Music" is the name of their streaming service further confounds matters

  • cathennalilith kpoppapi's carrot ☀️ (@cathennalilith) reported

    @snapbackWONWOO they lacked in terms of giving people options on how to help? I think our problem is more of a no one's really listening and hyping their tweets rather than them not giving strategies? :( bc i know they are doing cses, radio, sh, and itunes. i also see their updates regularly

  • iPrimo 𝔭𝔯𝔦𝔪𝔬.𝔩𝔬𝔬𝔭𝔯𝔦𝔫𝔤.𝔢𝔱𝔶🏴‍☠️ (@iPrimo) reported

    What @GameStop is doing with their NFT marketplace and it’s creators is the same thing that Apple did in 2001 with iTunes and iPod. Making something that was so confusing cumbersome/time consuming transform into a user friendly, easy to use service. #GMECreators #GME $GME

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