iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tappahannock, VA | 1 |
| Sydney, NSW | 1 |
| Blackpool, England | 1 |
| Cambridge, MA | 1 |
| Manchester, England | 1 |
| Vancouver, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mariah Carey iTunes Chart (@MariahCharted) reported@iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!
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Urvashi (@urvashi_brar) reportedAbsolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds
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ticketmaster hate account (@ewelinaevis) reported@jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls
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yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reportedwaking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭
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Loner✌🏾😒 (@yourmajesty1135) reported@chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…
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|:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reportedCome on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.
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Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported@myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do
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Coach Popabitch 🥷🏾 (@CoachPopabitch) reported@MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.
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Daya Gyan (@DayaGyan20) reported@chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut
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LIKE CRAZY ☾🪞 (@Hoshinojm) reported@BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face
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Tariq | The 𝕏 Investor (@Tariq_investor) reported$SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.
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DivXMaN (@crypto_div) reported@icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.
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Phil Fitt (@PhilFitt) reported@AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.
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☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reportedFalse. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.
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🧢 (@jude__NB) reported@grok design me trading flyer Listing the service I can offer such as Buying iTunes card