iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
Check Current Status
Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
keith coundon
(@Keiith_C_1971) reported
from
Sunderland Bridge, England
@markdonnelly_ @sunechosafc Cheers unless it’s an issue with my iTunes
-
Noah Evans 🌈
(@ThisIsNoahEvans) reported
from
Plymouth, England
Apple should rename iTunes to Apple Music and change the current Apple Music streaming service to Apple Music+, to line it up with Apple TV/+, Apple News/+ etc
-
The Artist
(@sportjames23) reported
from
Virginia Beach, Virginia
@ThatEricAlper Didn’t realize there’s a lot of songs with a one word title. I started off going by memory, but decided to go alphabetically thru my iTunes. Got down to the C’s and listed only the ones I consider great. Pretty sure there’s a whole lot more in my music list all the way down.
-
Ben Sorber
(@oldbenrivers) reported
from
Santa Monica, California
@1Password Help! I signed up for the membership through an iTunes subscription but it’s been stuck saying “Applying purchase to account...” for over a day now. Sometimes it will show an error and give the option to try again, but it still gets stuck at the same place!
-
AP
(@ruthless_ap) reported
from
Pittsburgh, Pennsylvania
How many subscriptions were canceled through $AAPL iTunes because companies want to save from fees charged. Like YouTube TV. Loss in service revenues. I think $AAPL goes down
-
GOOGLEit
(@talkingNYsports) reported
from
Teaneck, New Jersey
@zoom_us having issues playing itunes within a zoom meeting. please help
-
I, Nobody
(@GJamesBerigan) reported
from
Lincoln, Nebraska
@chrisfenwick I wonder since I’ve been getting a -9836 error in iTunes 11.4 preventing access to the feed. Also affecting @bigfinish and Geeks Life (@LuriaPetrucci). @Apple @iTunes isn’t even supporting searches anymore.
-
Pah ✨| CALM
(@bettrwoman) reported
from
São Paulo, São Paulo
@crystalleigh Isn’t fair lost the #1 bc of a error was not 5Sos or fans fault. iTunes made a mistake and @billboard should show them who is the boss on music world. We deserve the #1.
-
Jimmy
(@jungillshadow) reported
from
Johnson City, Tennessee
@AppleSupport is abysmal and has been unable to fix my issue of not being able to download apps or make purchases for almost 2-weeks. Regret upgrading to #iphone 11 pro max. Don’t do it. @Apple @iTunes
-
Ricky Burnett aka R3DKNIGHT
(@RickyInJapan) reported
from
Nishi-ku, Hyōgo
@DaniStanziano @hayday Often with iTunes the TOS gets updated or some issue happens. It’s unfortunate but just get support to look then dispute with iTunes.
-
ZeroZ
(@the_zeroz) reported
from
Bloomfield Township, Michigan
@ANGRY_FI5H dude, there’s another artist that has my name on Spotify and iTunes. #**** I am so bad T naming myself #problems
-
#Obey #LoganSapphire
(@Mathapelo_DDR) reported
from
Soweto, Gauteng
The music quality on iTunes though is a let down!
-
David whitmore Labour forever
(@Whitmore03David) reported
from
Bretton, England
@GarethDennis @iTunes @chielmeiberg Waiting at ManVic for TPE service to Leeds, realising it was a Cl68, I was a 12 year old again with the excitement! Stay safe.
-
ElizabethIhrig
(@ElizabethIhrig) reported
from
Rockford, Illinois
... went out to California this time because the Ivarie’s were out there, looking like the fool that I didn’t need to study for down south music such as Lynyrd Skynyrd “I’ve been your fool” which won’t appear on my iTunes playlist.
-
Pah ✨| CALM
(@bettrwoman) reported
from
São Paulo, São Paulo
@crystalleigh @billboard Please @billboard Thats 10k will change EVERYTHING. The boys and all 5SOSFAM work so hard to stay on #1 and we deserve it, that error was not the band or the fans fault. Show the ITUNES who run the music world is you guys.
Check Current Status