iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Northwich, England 1
London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Alan_Taylor_314 Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • _Layiah elle Rudberg season 3!!! (@_Layiah) reported

    Found my old iTunes account and yea I used to have terrible taste in music

  • StuffedBurritoE Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • blerghhh Starving Artist (@blerghhh) reported

    @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

  • namgistory Elena⁷ • military wife • 아포방포 (@namgistory) reported

    @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

  • PhilFitt Phil Fitt (@PhilFitt) reported

    @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

  • PugSmore PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported

    So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

  • petra_pez80 𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported

    @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

  • Aiden57518460 Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported

    @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

  • urvashi_brar Urvashi (@urvashi_brar) reported

    Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

  • mssinenomine G Peters👩🏻‍🦽 (@mssinenomine) reported

    My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

  • LoicArBreizhat |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported

    Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

  • Writer_LauraBee 🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported

    @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

  • JamAnna77 Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported

    @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

  • Bralu_nkompela lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

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