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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackpool, England 1
Cambridge, MA 1
Manchester, England 1
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AmerMommaBear
    𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • Hoshinojm
    LIKE CRAZY ☾🪞 (@Hoshinojm) reported

    @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

  • Alan_Taylor_314
    Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • EulaNavarr36338
    Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported

    People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

  • TechDeals_16
    Tech Deals (@TechDeals_16) reported

    @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

  • marimo_tea123
    💫marimo💫 (@marimo_tea123) reported

    @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

  • Filmbeloh20
    Bob 🐊🇺🇸 (@Filmbeloh20) reported

    @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

  • gabescoochie
    Princess Dianas ******* (@gabescoochie) reported

    @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

  • HeIsMyCaptain
    coach ‘burt (@HeIsMyCaptain) reported

    Recognize my iPhone or there will be problems @iTunes

  • BytownPhoto
    Mitchell; (@BytownPhoto) reported

    You know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.

  • kingdomateez004
    🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported

    @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

  • AlmsIntlMusic
    A.I.M.A. (@AlmsIntlMusic) reported

    @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

  • Dean_Devlin
    Dean Devlin (@Dean_Devlin) reported

    @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

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