iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • stevelacygf michi (@stevelacygf) reported

    ISSUE RESOLVED USING ITUNES I FIGURED IT OUT THANKS

  • MushroomBoy1022 Mush (@MushroomBoy1022) reported

    Told my zoomer cousin I didn’t subscribe to a music streaming service, and still bought my music on iTunes. He looked at me like I was an old man.

  • djundo gabriel berlanga (@djundo) reported

    @jackmaster @PioneerDJglobal Same problem with wav files. I open them on itunes and convert them to a new wav file. And then always works.

  • popey Alan Pope 🍺🐧🐱💉💉💉 (@popey) reported

    @postnick I'm sure they could. Would be any better than their other products on non-Apple platforms? iTunes on Windows? Apple Air-Tag Tracker Detector on Android? AppleTV on Android? They're all pretty terrible.

  • Dircashede Dircashede (@Dircashede) reported

    @HipHopNumbers for what it's worth, Lebanon's iTunes chart is getting no sales traction which means everything is tied on 0 sales. The tie is broken by lifetime sales which puts PSY at #1

  • Greyingbeard79 David Fleming 💙 (@Greyingbeard79) reported from Linwood, Scotland

    @DanielO08235588 @AppleSupport Had the exact same problem last year with not being able to log in after my iTunes bought subscription renewed. They sorted it within 48 hours. I’ve even forwarded on last years emails to them so no real excuse 😡

  • SIattimir Jon 🪐 (@SIattimir) reported

    I feel obligated to use spotify on desktop solely because of how ******* terrible iTunes is

  • rlndkhlr roland (@rlndkhlr) reported

    @1964haydenj Not sure whether The Orville is streamed outside of Hulu somewhere on the planet. But it definitely is available to buy on iTunes in parts of Europe. And I rather pay 20 bucks per season than 10 bucks/month for yet another streaming service.

  • danmlvz Dan (@danmlvz) reported

    Yey, down to my last cent. No more shoppee, food panda, zalora and itunes purchase until someone will hire me or allowances will miraculously fall from the sky.

  • Stallzy Stallzy 🐝 (@Stallzy) reported

    @chaigrima lol until 2012 I was on 3 mb down 0.3 up and would one bar over the smallest thing. Used to shout at my dad to stop downloading his podcasts on iTunes and stuff like that in the middle of me playing I actually did livestreams to twitch back then and had 300 bitrate and would 2bar

  • jei_cue $JeiC  (@jei_cue) reported

    @altstoreio The when I sign out from iTunes/iCloud and try to Sign In again it fails as well. I have to reinstall both apps and then I’m able to sign in 2/2

  • sotirpetrov 𝔖𝔬𝔱𝔦𝔯 𝔓𝔢𝔱𝔯𝔬𝔳  (@sotirpetrov) reported

    @jasonsv06 Apple music but not the stream service. I listen to music from what i upload from iTunes.

  • Badinfluewnce Bad Influence (@Badinfluewnce) reported

    @JourCards what’s going on jour cards, I paid for iTunes cards yesterday up till now I have receive my iTunes card. Whats the problem?

  • pinksgabby Gabby (@pinksgabby) reported

    @xaitlynsavage @BLACKPINK @aespa_official And???? Do we look like we care? Records are meant to be broken just like we did to your first day pre-order. You can still hold on to your manipulated sales. Those 1.6M can't even buy iTunes nor stream on Spotify to at least match their sales and streams 😬

  • Chris13549109 Chris (@Chris13549109) reported

    @KEEMSTAR For me it cell service is slow and iTunes pausing songs for no reason

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