iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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JDawg
(@JDawgTechie) reported
@Apple - Wow! Are you guys serious right now? If I write a 4 or 5 star app review it goes through. But if I write a 1 to 3 star review I get an error saying the iTunes Store is temporarily unavailable. You have got to be kidding me!?!?!
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nati 🏠🎉
(@yesungcontrol) reported
Someone not from Latin America could please confirm if The Renaissance is available on their country's iTunes, apparently there is a problem
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Demi Lovato Charts 🦋
(@chartdlovato) reported
iTunes and Apple Music are having some problems and are deleting some things from their catalog, this can affect the peak of “DWTD". we decided to talk just in case the album falls on the platform.
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jules⁷
(@aggravatingnugg) reported
@jikooklover_97 I saw people saying ariana grande’s album is missing too so itunes must be broken
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Ariana Grande Charts
(@grandeschart) reported
@avagrunza Ariana’s “Yours Truly” is experiencing the same issue. Apple must be doing a lot of work on their end for this big of an error. They’re not available on iTunes either.
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huniza
(@huniza1) reported
@selenerrrfyb @fetishofmarie @iTunes They take it down 😭😭😭😭
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Marie Crave (Adiós ✌️)
(@PopCraive) reported
@littleselss I already contacted them, the iTunes technical team is looking into the issue, I'll receive an email as soon as there is an update on this problem
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𝐯‘
(@FEELlNGSONFlRE) reported
@behind_selena @KirstenS @infatuation please delete your response to kirsten‘s tweet it‘s unnecessary to talk ab itunes if we‘re dealing with REAL problems
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𝑻𝒓𝒐𝒍𝒍𝒊𝒂𝒏𝒂
(@jaydatheebarbie) reported
@ShesFishy iTunes and Apple Music are down my gawd 😭 yall think
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Riley
(@selxcardi) reported
@KirstenS @infatuation KIRSTEN WE HAVE BIGGER PROBLEMS RIGHT NOW. REVELACION IS LITERALLY GONE FROM ITUNES
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Dua Lipa Hungary
(@dualipahungary) reported
@nocorsets @thinkinboutduaa no idea unfortunately, not sure if the albums have fully been deleted or if itunes is just messed up and they will return and re enter the charts at the same position where they were when the glitch happened. iTunes sales are dead anyway, but the AM issue is concerning
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𝑻𝒓𝒐𝒍𝒍𝒊𝒂𝒏𝒂
(@jaydatheebarbie) reported
@danieltingz iTunes and Apple Music are down right now
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Mo🐆
(@EarthaKitty_) reported
soooo my phone still isn't fixed bc iTunes is down 🙃
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nati 🏠🎉
(@yesungcontrol) reported
@lizzymayi Oh thank you, there is an error in iTunes and Apple Music, so the album cannot be purchased because you get the message that the item is not available, only songs can be purchased individually
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Justin Bieber Charts ✞
(@chartdrew) reported
Due to problems with the platforms, some albums are being unreasonably removed from Apple Music and iTunes and @justinbieber's “Justice [E]” was also removed. We hope that those responsible will resolve this bug soon.
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