iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ashowforyou John Dreyer (@ashowforyou) reported

    @forever_gf618 I also understand that being human errors will be made (thinking about the ITunes True Clolors) but wish acknowledgement of mistakes and responsibilities happen when that happens.

  • dave_whitton Dave Whitton (@dave_whitton) reported

    ITunes morphs into Apple Music , Its utility is constantly reduced, now I can't jump forward or back in a single track. Just jump to the end or the beginning. I will hold back on the other disappointing issues. Streaming is part of the you will own nothing push. Resist.

  • girlinbluecurls Suzanne (@girlinbluecurls) reported

    I’m going to be sad if they ever take Doctor Who down from iPlayer! Whilst I own digital copies of them iTunes for some reason declares that series 1-5 and 6-10 are all part of one massive box set and episodes literally go 1.01 6.01 1.02 6.02. Confusing.

  • ItsBankhead_ Safiq 🎙 Sah•feek (@ItsBankhead_) reported

    @MariahLynBoss @iTunes Damn ma, you down bad

  • KMDgoBlue ⚾️SurroundedByBalls🏈 (@KMDgoBlue) reported

    Monday morning is the perfect time to login to iTunes and try and figure out how to unlock a disabled iPod 🤬🤬🤬

  • TerminatorLx TerminatorLX🦾🏳️‍🌈✊🏽🌊🍑🖖🏽 (@TerminatorLx) reported

    I officially hate the office. IT has locked down our computers so I can’t even install iTunes on mine to listen to music. 😡 What harm does listening to music do to employee productivity? It actually increases mine. It’s not even noon and I’m ready to go home.

  • chxckingboxes kels (@chxckingboxes) reported

    @StardustGyran itunes rating system made this issue obsolete. god i miss it.

  • Raivenstar Raivenstar (@Raivenstar) reported

    Hey @takanashikiara , wanted to buy your new song Sparks, but i couldnt find it both in iTunes oder Amazon (like your other songs). But i did notice that they are in the japanese stores ready to buy. Is there some problem with european shops? Will the song be buyable soon? 🤔

  • chaddundas Chad Dundas (@chaddundas) reported

    @ThatDevinScott @benfowlkesMMA Dang. Well, if it’s working on Spotify that means the problem’s not on our end. Maybe iTunes is just taking its sweet time scraping the RSS feed and getting it up. That’s weird though.

  • verslemaroc Houcine 🍉 (@verslemaroc) reported

    @chama_tahiri Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button.

  • signalsafi Zade Janje (@signalsafi) reported

    @tads_beard @0x90opcode The iTunes analogy was in response to the storage and hosting issues. When you buy a song or app is it not hosted on iTunes which can also go down?

  • tads_beard ƬΛD (@tads_beard) reported

    @signalsafi @0x90opcode Wow, you are bad with analogies. iTunes or any app store doesnt limit how many times someone can download and pay for that song. Plus you used actual money to buy it. Unless you're trying to conflate NFTs with iTunes DRM issues

  • fungarelli Fabio Ungarelli (@fungarelli) reported

    @MKMobileGame Still no response: Right afterter the update I bought several FLK packs getting him to F5. The server went back into maintenance and today when it went back online I had no FLK in my account nor any money back in my iTunes account. I either want the FLK fusions or the money back.

  • faqmac faq-mac (@faqmac) reported

    La diferencia entre Steve Jobs y Bill Gates, por el propio Bill Gates, a cuenta de la (entonces) recién lanzada iTunes Store "I am not sure whether we should do this through one of these JVs or not. I am not sure what the problems are" No sabe, no está seguro... 🙄 #Apple

  • hyem_hyemu_ M♡̶|🇮🇳 (@hyem_hyemu_) reported

    @TamasaDey10 you have to download itunes for pc in your laptop/computer then login or signup with an apple account

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