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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • _aIiot
    aliot🌹 (@_aIiot) reported

    @YoursTruly_Band @mikailadelgado i pre-ordered itwill? on itunes in germany & an error keeps coming up so i can't buy it/download it :/

  • Min4TheWin7
    Min⁷ in the BOX 🃏⟬⟭ 아포 방포⟬⟭~ Min for the Win⁷ (@Min4TheWin7) reported

    Why can’t I buy Jack in the Box by J-hope on iTunes in Canada??? I’ve been searching, what’s the problem here? Why is it always such a struggle to find newly released BTS music?!

  • EmpressKitsune_
    Empress 🌙 (@EmpressKitsune_) reported

    14 years later and #AKidNamedCudi STILL hits me hard. I’ve been wishing for this to be on streaming services since they shut down iTunes. Sad that 50 ways didn’t make it on there but I am FOREVER grateful @KiDCuDi

  • theicypisces
    primo pisces ³³³ (@theicypisces) reported

    @jaggedlittleill @Tinashe Basically someone must have posted the leaked songs onto apple music/itunes. Its not from tinashe officially though 😭 now Grip and Pay me are taken down and the others have been renamed or posted under another use

  • TimesGlo
    Times Glo (@TimesGlo) reported

    (5/15) 📍 In 2005, William co-founded Odeo with another entrepreneur, Noah Glass; that fall, however, Odeo’s main service was made obsolete when Apple launched iTunes (including a built-in podcasting platform).

  • mikailadelgado
    mikaila delgado (@mikailadelgado) reported

    @_aIiot @YoursTruly_Band Hmmm that’s really odd :/ definitely an iTunes error… let me see if anyone else is having this problem x

  • lorkhans
    ellie 🌺 (@lorkhans) reported

    about to dig out my american itunes login info so i can download enstars im so sorry everyone

  • OhhCeeDee
    Diana (@OhhCeeDee) reported

    I love @iTunes and @Apple they have the best customer service! That is all! No, I was Not hacked!

  • SonyLIV
    SonyLIV (@SonyLIV) reported

    @ShubhamdeepC Hello! Sorry for the trouble. We request you to please update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’. DM us if issue persists.

  • uhsugas
    mick in the box ⁷ (@uhsugas) reported

    man we’re already going down on canadian itunes what is going on… we didn’t even hit #1🥲

  • kookiefication
    🐝⁷ | JACK IN THE BOX🃏 (@kookiefication) reported

    someone wanna tell me why itunes is being a total anti and not working right for me 😡

  • trumad
    Thanny Mack (@trumad) reported

    @cabel I bought two albums on iTunes. They got removed from the service and now I can never hear them again. Their support team were useless and said I should've backed them up. But I'd bought them in the dark old days of drm.

  • BynkRadio
    Bynk Radio (@BynkRadio) reported

    -iTunes Purchase: Click the down arrow and it will take you to iTunes to buy that specific song. (This does not work on every song)

  • Titania960108
    💛Midnight_Dreams💛❀ (@Titania960108) reported

    @cierabyul they got taken down everywhere....including iTunes and I'm just.....WHAT ********

  • Gozy_Ranjo
    Nonchalant 🤷🏿‍♀️ (@Gozy_Ranjo) reported

    @gifty_xxn Make una calm down with una iTunes joke na

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