iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Portales, NM | 1 |
Jacksonville, FL | 1 |
Seattle, WA | 1 |
Verona, Veneto | 1 |
Charlotte, NC | 1 |
Lehigh Acres, FL | 1 |
Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
StuPadasso (@Stupadasso8) reported
@hugelgupf @Apple You have to sign in with itunes on a pc or some ****. It's ridiculous and I just went through this a few weeks ago and then canceled my subscription.
-
DJKENTO (@itsDJKENTO) reported
One of the biggest comedies of the past 20 years, constantly referenced and talked about still and yet… can’t buy a copy that works on iTunes. oh they’ll sell it to you, but the copy on their servers is ****** and plays incorrectly. Errors and skips, frame stuttering, terrible.
-
Gichan⁷ (@ylwlynn) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
-
LadyLuckWrites (@LadyLuckWrites) reported
For instance, I am stuck with terrible U2 CD on my iTunes
-
Minmin❤️🔥 (@Minmin_131995) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
-
vibe ❤️🔥 (@jiminsmatrix) reported
@THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
-
J (@itboypjml) reported
Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
-
ᵛⁱᵇᵉ ₁₃ ia❤️🔥 (@AllyjiminPark) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
-
Jack° 🎗 (@HybridProphecy) reported
@DanielB42739700 @Loughychops @joeykeys05 Yeah, though according to the backcover, it's missing the Dolby Atmos mix that iTunes has and was in theatres. Hopefully it's an error, but there's no logo for it, and it does go into detail about 1-4 theatrical all having 2.0 aswell as 5.1, but only 5.1 for the Director’s Cut...
-
Jungkook loves Jimin (@minggukieworld) reported
Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
-
emily (@emilys_corner) reported
can’t watch the last of us until I’m back in Perth on MONDAY next week bc I don’t have access to the streaming service in Singapore… devastated. Half tempted to buy the episode on iTunes lol.
-
VIBE IS COMING 🔥🌙¹³ (@Komebaby1) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
-
Martin Thomas (@MANDARINLEISURE) reported
Dear @AppleSupport How do I stop Apple Music from constantly changing g the artwork of my albums please? I never had this problem when it was called iTunes and everything was combined into one convenient place.
-
daily jimin VIBE OUT NOW (@pjmfilmz) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
-
vibe ✧ pjm1 (@jmadoreu) reported
Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!