iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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MIKE GOTTI
(@MikeGotti_FLA) reported
from
Valrico, Florida
I stopped paying for iTunes and got YouTube red. I think YouTube fine turned me out ! Lol no more ads and I can cut my off and still listen. Plus the stream app that I think is better then iTunes because I can get music slowed down and all the new albums! #InHeaven
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Denis Hot, esq., doctorate (sach, i'm fucking hot)
(@nikolateslahot) reported
from
Brooklyn, New York
i love @hbo only lol sacha has @showtime throughout software as a service through lower data costs. we’re not paying dues here, sue iTunes that’s your claim to luck i guess idk. Tower?
-
Gülayda
(@gulayda7) reported
from
Antalya, Antalya
@AppleSupport not working in iTunes
-
ᴀʙɪɢᴀɪʟ ʜᴇʀᴏɴᴅᴀʟᴇ-sᴇᴠᴇʀɪᴅᴇ-ǫᴜᴇᴇɴ-ᴡɪɴᴄʜᴇsᴛᴇʀ
(@Sherwmarabia) reported
from
Longport, New Jersey
Gonna search ITunes. Give me song suggestions in 3, 2, 1... Comment down below.
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Dan Mryglot
(@mryglot) reported
from
Los Angeles, California
@Apple “we couldn’t make your iTunes library available” and continually says session expired and sign in - what’s the issue? @AppleSupport @iTunes
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ANTIFA Provocateur Shady/Diva Moments
(@TheLuisFernando) reported
from
Philadelphia, Pennsylvania
@FL3SHPR1SON An Xfinity login with the Bravo app or buy it on iTunes for ~*~quality~*~
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Kevin Osterhout
(@kevdog2112) reported
from
Orlando, Florida
@cheeseflavor iTunes doesn’t have that problem. I think it autocorrects it.
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👽Lee Stevens👽
(@atotalshunt) reported
from
Onchan, Onchan
@IainWal41397148 It's an issue with iTunes I think
-
Drew
(@gsxr_drew) reported
from
Houston, Texas
@baesickv All in all, if you do the following, you should have no issues since you can see all the photos already synced to iCloud. 1) Backup to iCloud. 2) Restore via iTunes or Finder on Catalina. (Clears the majority of system and other off) 3) Select your iCloud backup to restore.
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Sarah 💁♀️
(@ItsSaraahh_) reported
from
Exeter District, England
@MrsLRoches I was trying to watch some episodes of carpool karaoke and took me 2 hours to finally play it, as it wasn't on YouTube - not great quality anyway and edited right down so not full episodes, and bc I had to download iTunes onto my laptop I then, to watch the episodes, sign up to
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MCHuntley
(@mchuntley) reported
from
Costa Mesa, California
@jeweldub @pulte I had to dig out my Win10 laptop with iTunes on it to be able to subscribe, rate, and comment. I couldn't do it from my Android phone, nor my Linux ( Ubuntu ) desktop. I need to try it from my Linux ( Raspian ) SBC desktop, but I expect the same issues. Can you install iTunes?
-
Dave Camp
(@thinbits) reported
from
Cedar Mill, Oregon
It’s 2020 and iTunes on the Mac is still so broken I have to connect a keyboard and mouse to my iPad to fix up my music library. That said, iTunes on the iPad is still a mess but at least it seems to have fewer sync bugs…
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MIKE GOTTI
(@MikeGotti_FLA) reported
from
Valrico, Florida
I stopped paying for iTunes and got YouTube red. I think YouTube done turned me out ! Lol no more ads and I can cut my phone off and still listen. Plus the stream app I think is better then iTunes because I can get music slowed down and all the new albums! #InHeaven
-
MIKE GOTTI
(@MikeGotti_FLA) reported
from
Valrico, Florida
I stopped paying for iTunes and got YouTube red. I think YouTube done turned me out ! Lol no more ads and I can cut my off and still listen. Plus the stream app I think is better then iTunes because I can get music slowed down and all the new albums! #InHeaven
-
SimonBarreBrisebois
(@SBarrBrisebois) reported
from
Dorval, Québec
Dear @iTunes, Since this morning, I try listening on my computer to movies or music on your Itunes app. But no sound comes out. Are other users having the same problem? Any chance of solving that situation? @AppleSupport
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