iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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InTheCity
(@inthecity_cufc) reported
@TravellingBlue Iclouds not working, I’ll plug into iTunes tomorrow and see 👍
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Sewmice
(@Sewmice96) reported
I literally just wanted to add like....5 songs for tomorrow. But iTunes loves to force me to update and **** my **** up at THE WORST TIMES. What kills me is the more important stuff, my Utapri stuff, hasn't moved so shouldn't have had an issue. AND USUALLY SORTS OUT EASILY
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RVNK0 (Charlie) (チャーリー)
(@RVNK0) reported
@RickSolo_ @ercwl @bgarlinghouse ""We may come to find that bitcoin is kind of the Napster of digital assets," "This is transformative technology, but Spotify and iTunes and Pandora rule the day because they engaged with regulators to solve a real problem." So XRP engaged with regulators eh? Interesting...
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James Angulo
(@Prysm_Aura) reported
@alterego I actually love the third song, I got it for free on the iTunes Store because Starbucks was doing a weird promotion. Also got Me and My Broken Heart by Rixton from that.
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P.LiL
(@praveen_lilani) reported
@nawabnabeel I tried to update my iPhone XR & iPhone 11 to iOS 14.3 from 2 different PC each respectively via iTunes It was some 5.36gb update I tried several times but every time I got only 1 (error 4000) msg; What to do? I followed all steps suggested by @Apple article Help
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Metin
(@MetinPiksi) reported
@AppleSupport i have a problem with downloading the app and get this message "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
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Sojo Truth
(@SJWarriorUSA1) reported
@outfoxed_toni @bblock29 2/2 As for me, I am deeply disappointed to hear this about him. He really is a good preacher & I listen to his sermons, especially when I'm down. I will keep listening to the free podcasts on iTunes, but I am upset by this. I hope he gives it back. I hope he does the right thing.
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jmr240
(@jmr240) reported
@LeeandLie I had a error message I just preordered through my phones iTunes app
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anirishjewel
(@anirishjewel) reported
@FarmersWeekly hi, I purchased x2 in app magazines however I’m unable to view on the app. I receive the 21004 error validating iTunes receipts. Is there any issue at the moment? I’ve restored my purchase history with no resolve. Any help is much appreciated. Julieanne
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Areeb Zahid
(@AZBarca) reported
[2/4] On my first visit I was informed that there is some issue with the software and needs to be resetted but the problem was that I could not use both the iCloud and iTunes for backup. They did not help me at all and said you have to do it yourself
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carly
(@SVNSETSEAS0N) reported
i wanted to ask if someone could gift me slow down on itunes but i feel bad
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Tigress8375 🙏🐯ᴮᴱ⁷💙🤍💜
(@Tigress83754) reported
@somagnews I didnt see you write about one of the biggest records broken...Sweet Night by @BTS_twt V | Kim Taehyung broke the iTunes record to now hold the record of no.1 in 117 countries. Please correct me if I am wrong.
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MissAmynae (black lives still matter)
(@MissAmynae) reported
@AdamLanceGarcia I love it. Its iTunes for non-Apple people. I wouldn't like it without having Premium, though. Then it's like Pandora, which is terrible.
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afif ibrahim
(@ibrahimafifm) reported
So when you restore using cloud, you will get the essentials only. Not caches/cookies altogether. Note if you backup & restore using iTunes, it will transfer together with caches&cookies as well. So don’t use iTunes if you have this problem.
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Taylor Marier
(@_taylormarier) reported
@JonDoe___ To backtrack, they were saying how they bought Beats to underhandedly promote iTunes subscription & now they’re moving away from beats & ramping up Apple TV, iTunes, Apple Pay etc... so they’re thinking they’re going to take CarPlay to the next level by 2024 with an Apple service
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