iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Herman
(@TylerHerman13) reported
@paramountplus I just signed up for an annual subscription via iTunes. If I wanted to use the paramount plus app on Roku; what’s my login?
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ariel_rainbowlion
(@ari_rainbowlion) reported
@reputushion They are 1 and 4 on US iTunes. It’s clear that there is a live of both. What is sad is Evermore will be in the 2022 Grammy window and Champagne Problems and more will not get their day in the sun.
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🌑 Sean Morley Dixon 🌒
(@SeanMorleyDixon) reported
@RickCampbell4 @nestruck I lost my entire itunes library to some weird glitch in the months previous to when they solved that problem by permitting multiple downloads. That was probably in the mid aughts. I’ve never bought music since.
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Nickelodeon Schedule Archive
(@NickSchedules) reported
@jjc92787 You can purchase it on iTunes, the only legal way to watch it until it gets released on a streaming service.
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Shay Nevo
(@Shay_Nevo) reported
Am I the only geek who is having trouble watching #BatmanvSuperman through the #iTunes movie library right now? #JusticeLeagueSnyderCut
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Gaelen
(@gaelenmurray) reported
Really wish I remembered my itunes login from middle school :/
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Lucid00
(@Lucid00) reported
@XoxoApril3 @vwill1973 @TrulyTafakari The problem with this is they often yank the digital copies too. Especially platforms like iTunes where Apple is free to not only remove your ability to redownload the song but also delete the .mp3 from your devices at any time.
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Angel
(@AngelYummyMum) reported
@Microsoft365 Just got a Mac and I subscribed to Microsoft 365 family from itunes. When I open excel, click activate button, log in with my Hotmail account but it says license not found. I login with my work Microsoft email account (I am a teacher) no luck either. Advise needed
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🛸💫👽ブルーレイ👽💫🛸
(@JAKANGG) reported
@hemisynclife I have a few of your products that I purchased on iTunes a while back that are currently not working is there a way you guys can fix that?
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bella aka Lisa Kaye Langlois
(@bella_k9) reported
@calm I am too upset that I STILL can’t cancel my subscription and your company gives terrible instructions and just blames users for not managing iTunes (after giving incorrect instructions). I pay premium and there is no way to contact your company-well, I suddenly realized Twitter
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OneOfTheWildWoosters
(@grumblinggrumb1) reported
The most frustrating thing about iTunes having an insane Playlist glitch/problem is that there is no way to describe it that doesn't make you sound pathetic for complaining about it... which, you know, isn't an unfamiliar glare I'm already getting for unrelated reasons.
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Chip
(@spynotebook) reported
i just realized I have no idea what computer I last had all my iTunes library and ripped MP3s. I wanted to listen to Jody Grind and just... couldn't. I've gotten to used to Apple Music. (I did find a weird YouTube video that was the first album but I should track down my music).
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NickisCrypto
(@nickis_dead) reported
Buying digital copies of movies such as on @iTunes has one inherent problem, no way to resell the movies when you get tired of them like with DVDS! Time to make all digital movie sales into #NFTs so we can resell our purchased property! Seems like a good idea to me!
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Moon Mountain⁷ 👁️📼👁️
(@MoonMountain44) reported
My itunes is just straight up broken what ********. I AM SO TIRED
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@CentiPenny @MJenkins88 Yup we saw the same with MP3 vs iTunes. Price it right and folks don’t have a problem paying for content if convenient and reasonable
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