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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 1
Tappahannock, VA 1
Sydney, NSW 1
Blackpool, England 1
Cambridge, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sainntdev
    dev✮ #pinkallmay (@sainntdev) reported

    @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

  • DIANCHE63331426
    DIAN.CHEN😽 (@DIANCHE63331426) reported

    Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

  • PRUDENCECASEY3
    🍠P_Casey🔝 (@PRUDENCECASEY3) reported

    The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.

  • AfrasyabTareen
    Afrasyab (@AfrasyabTareen) reported

    @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

  • PhilFitt
    Phil Fitt (@PhilFitt) reported

    @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

  • ammmmo1900
    🎃 oka  (@ammmmo1900) reported

    My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

  • Bralu_nkompela
    lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • homelesst9
    Homeless (@homelesst9) reported

    spotify is down all i got is the undertale soundtrack on itunes

  • MCareysWorld
    Mariah Carey's World (@MCareysWorld) reported

    While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

  • mariawithIuv
    𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported

    @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

  • BENITOMARAJ
    YASMIN 💸 (@BENITOMARAJ) reported

    Yall are terrible for not taking alone to #1 on iTunes 😭

  • lordcyphar
    Aleksa Sarai 暗号君 (@lordcyphar) reported

    @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

  • MichaelBuckelew
    Michael Buckelew (@MichaelBuckelew) reported

    @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

  • thecollegehill
    college hill || rachel adjogah (@thecollegehill) reported

    has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

  • kingdomateez004
    🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported

    @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

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