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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Houston, TX 1
Tappahannock, VA 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AlmsIntlMusic
    A.I.M.A. (@AlmsIntlMusic) reported

    @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

  • NicsLightyear
    So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reported

    Y’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

  • JamAnna77
    Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported

    @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

  • Hoshinojm
    LIKE CRAZY ☾🪞 (@Hoshinojm) reported

    @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

  • jwflame
    John Ward (@jwflame) reported

    @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

  • mengiemeng
    Meng Meng (she/her) (@mengiemeng) reported

    @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

  • frz3rbRnotaku1
    Erica Narofsky (@frz3rbRnotaku1) reported

    Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

  • Stammy
    Stammy (@Stammy) reported

    iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

  • mssinenomine
    G Peters👩🏻‍🦽 (@mssinenomine) reported

    My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

  • riadams1
    Rick Adams (@riadams1) reported

    Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

  • rpg_haven
    Leon @ RPG Haven (@rpg_haven) reported

    Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

  • edwinhayward
    Edwin Hayward (@edwinhayward) reported

    Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage

  • Alan_Taylor_314
    Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • nets64579
    CF Stan (@nets64579) reported

    @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

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