iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Zaskoda 🧢 (@zaskoda) reported
@NorbertD96 @paulg @vyrotek This kind of technology will need a level of collaboration akin and to what Steve Jobs did with iTunes. You would still have to pay membership fees for your streaming service, you just wouldn't need to rent or buy the same movie across multiple platforms.
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S I V I W E S M A S H 📀💿 (@Siviwe_Smash) reported
@101_cozy None of those songs are on paid platforms. They weren't released officially by Reece himself, back to my original tweet. Infact 'Savage Cop' (Also titled ***** Cop) made it onto itunes but was taken down because Reece/Rubberbandgang didn't even approve the release.
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Substantion _THEE_Igra (@SubstantionIgra) reported
@notcapnamerica I have my favorites and don’t bother with new music. If I don’t already have them on my Apple iTunes list because I bought their music as opposed to renting it, then I’ll add them when I think of them to iTunes. I don’t like the idea of not owning the copy I’ve put $ down on.
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barbzxbarbie (@barbzxbarbie) reported
@statsofminaj @BarbLyrical BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM BUY DO WE HAVE A PROBLEM IT HAS A RED UPDATE ON ITUNES !!
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Eddie (@beammeupeddie) reported
BUY DO WE HAVE A PROBLEM ON ITUNES SO WE KEEP THAT NUMBER ONE SPOT 🚨 🚨🚨🚨🚨
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Threadmiser (@Threadmizer) reported
@Vlad_Stakeumms I would absolutely buy manga if it were available; a variety of things don't get translated officially. Honestly I wish that the the fan translators could work with the official releases in Japan & put them up digitally on something like an iTunes- 99 cents an e-issue.
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QueenYaa🦄 (@yaa2020) reported
🦄 Questions: I’ve deleted my download & it will not allow me to purchase DWHAP again on iTunes. Is anyone else having the same issue? I had to purchase DWHAP on other family members iTunes Store using their phone. How can I purchase DWHAP on my iTunes again?
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bean⚛ (@ICFTMachine) reported
I mean it's nbd to downsample to 16 bit, but 1 annoying 2 confusing 3 why u making me lose audio wuality??? I mean itunes supports any audio file like shouldn't dj software play hi-res audio! like what if I wanna slow down a track 200% using 192K wav files?
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𝒃𝒊𝒈 𝒊𝒈𝒈𝒚 (@nasaratis) reported
can Nicki put the do we have a problem and the bussin snippet on iTunes
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Sarah Shebbeare (@sarah_shebbeare) reported
@BikingInGhent @jonronson @BBCSounds So sorry to hear that Carrie. All 8 episodes are now available to the world on BBC Sounds so I’m not sure why you’re having this problem. I know others abroad have been able to access them there. It’s available on lots of other platforms too, from Spotify to iTunes.
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INTERNATIONAL 💫 (@intlbarbz) reported
“Do we have a problem?” Now needs 30 sales to enter the top 5 on US itunes
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Nicki Minaj Charts ⁉️ (@nmcharts) reported
iTunes United States: #1. Do We Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF — [=] *87 hours at peak*
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Morgan Robertson (@RobertsonMorgan) reported
Car died last summer; new car's bluetooth IMMEDIATELY blasts random iTunes song when I start car. So I dig for my phone to turn off music, then put my phone down, leave it there, and then am screwed when I need TFA to start class. HOW do people get any work done now?
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Danny @ Mayor Rave 🧑💼✨ (@infinite_bagel) reported
@DCOMedyPodcast I use an app called Player FM, it's still broken there. I've tried updating the app with your iTunes rss link but no luck, I believe it pulls from the iTunes feed if that helps. I know it's a smaller podcatcher app but if you have any suggestions I'd love to keep listening there!
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explaining nicki minaj (@explainnickim) reported
@_dingaz @predictrnbmusic Spotify is also not the only streaming service. Do we have a problem is #1 on Apple music and iTunes. There's also Tidal, SoundCloud, YouTube, audio mack, and a lot of other streaming services including buying the single off Amazon and nicki's website