iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy McArthur
(@jimmymcarthur) reported
from
Austin, Texas
Literally every music service should have an optional dedupe button on their playlist building. @iTunes @Spotify @GooglePlayMusic etc...
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i G : NcedoNgomane
(@NcedoNgomane) reported
from
Diepkloof Zone 5, Gauteng
@KhoCy_Ndlela @VisualSkillzRSA @woltatebogo_IF @FakudeHlobisile @rapelang_tlou @KhoCy_Ndlela I got it from YouTube around June but now it’s no longer available I think cronical deep took it down, cause even on iTunes is no longer there but I can plug you through whatsapp Ekse
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Erik Berg
(@aBergsEyeView) reported
from
Columbus, Ohio
@ekhornung Think the issue is more when you have a captive marketplace and artificially promote your private label goods over other brands a la Amazon or the iTunes App Store. Don't think private label is an issue in and of itself
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Bart Ewing
(@gbewing) reported
from
Fairway, Kansas
@jdickerson Yes because files get lost or computers fail or products like ITunes simply wipe out your music for no reason. If you have them stored on a backup server/drive yes but I have to receipt mine at times
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
I was still having issues with iTunes on my Windows 10 laptop first recognising my iPhone then “forgetting” it after one sync. Reinstalling Apple’s driver seems to have sorted that out, fingers crossed 🤞
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Tony Donofrio
(@TonyDonofrio) reported
from
Brentwood, Pennsylvania
@adambarnhardt It’s fine. Once it leaves Netflix, I’m not buying the NBC service. I’ll buy the whole series on iTunes and just binge that way.
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🇨🇦 Blue Jays Dad 🇺🇸
(@BlueJaysDad) reported
from
Bloomington, Minnesota
Having problems signing into iTunes on Apple TV. I login successfully and enter verification code sent to my iPhone and then it bumps me back to enter Apple ID again like I didn’t do a thing. HELP!
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Sean Weymouth
(@DelRayBoston) reported
from
Boston, Massachusetts
@WWENetwork ... terrible non customer friendly hours your overseas answering service keeps- so I try and initiate a chat 10 times to no response. I finally speak to someone today and they tell they have no record of my account ever existing and I need to call iTunes to get to...
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Ed Watkinson
(@eyepatchstory) reported
from
Colwyn Bay, Wales
@Manterik @YouTube Indeed it is, all down to @bigfinish got it on iTunes and so impressed that I have ordered the Blu Ray
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Jennifer Brave
(@FRC_Jennifer) reported
from
Fort Worth, Texas
@aMelonBaby I mean, it’s fun....I added a lot of new music to my iTunes library....I just wasn’t expecting so much feedback! It’s hard to narrow that down.
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Gary Gray
(@FlatcapGary) reported
from
Dudley, England
@adam_land87 @Apple I was like that with itunes too, but I've found that other music service are cheaper. Especially as other have great family plans, like I said it's the first time one jumped since the iphone 3. Not regretting moving at all.
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Rob Fox III
(@RobFoxThree) reported
from
Austin, Texas
@Dan_Regester If you search it on the iTunes Store app instead of the Apple Music app it works fine too. Just trying to get the Apple Music app issue sorted out
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Sarah
(@tahoesarahkay) reported
from
South Lake Tahoe, California
Ugh I have “that summer” by Garth Brooks in my head bc of Hayley’s wedding and yet I can’t listen to it because he won’t put his music on any streaming service except amazon unlimited. He ain’t even on YouTube !!!!! Or iTuneS !!!!!! Ugh the struggle
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Joe Murray
(@JoeyMurr) reported
from
Peabody, Massachusetts
He actually left us a terrible review on iTunes. If you enjoy or don’t enjoy us, feel free to review us!!
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Kevin Casini
(@KCEsq) reported
from
New Haven, Connecticut
@LamyJ We’re downloads / iTunes a lack of computer problem. Now phones are much cheaper and ubiquitous
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