iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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TechWhirl Ultimate
(@TechWhirlUlt) reported
@marajobsession So an iTunes server bug?
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Lee Eddy
(@MsLeeEddy) reported
@donswaynos @dustinsvehlak I’ve found when my phone is plugged in and played through my cars system (Honda Handsfree Link/Dock Connector) I don’t have that issue. Playing via Bluetooth while charging, removing phone to go inside store, and return to car play, I get random iTunes plays.
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Katherine O'Keefe, PhD
(@okeefekat) reported
@PrivacyMatters Yeah. I'm most likely only going to use them as an interim option while I look around for a better service. They have improved on the old awful iTunes days, at least. I'll give them that. But that's *really* faint praise.
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Joshua Stokes
(@TechnoExplorer) reported
@TechWhirlUlt @TechUnitedYT The iTunes server has to authorise every single purchase done including free ones on all Apple ID's. So there is no way that an app which hasn't been authorised before can be downloaded and the only way to authorise an app is to complete the transaction through the App Store 1/2
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produceNewMedia
(@produceNewMedia) reported
@JamesCridland @GeekNews @Podnews Understood. Note the .m4a that I pulled down from iTunes was -13.xx LUFS [stereo] with no buffer/headroom.
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Cale
(@cale1023) reported
@kohli_khawab As an Apple rep I will say I have only had one call with this issue so not very wide spread and a restore with iTunes or mac will fix it from what I have read
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Raquel Mª Dillon
(@RaquelMDillon) reported
@akrazia I gave up when the cursed iTunes failed to properly transfer my playlists to a new hard drive a few years ago. I still mourn for one particular dance party mix from 2005 and the Hard Salsa Navidad mix that gets my whole family dancing… Some day I’ll fix all those broken paths!
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KammyJammy
(@FriccenFriend) reported
@TheLEGObrick_ @notch Sometimes you cant thats the issue, roughly half of all video game OSTs dont and will never appear on something like Spotify or iTunes, i wont buy into premium and i have a current spotify subscription but sometimes you literally cant find the music you want anywhere but youtube
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Rikiaz
(@_Rikiaz) reported
@joshhunt Huh? I’ve never had an issue with Apple Music and I’ve been using it since it came out (since I used iTunes before that anyway)
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Josh
(@zigziggityzoo) reported
Apple informs me that I must do a full system restore from iTunes before they’ll proceed with next options. Because clearly the issue with AT&T’s, T-Mobile’s and Xfinity Wireless’ systems being unable to verify my IMEI is the data on my iPad.
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Kap
(@TTefasfgas) reported
@FlexOffender666 @districtai Spotify is not doing good , they already hinted that they will follow Netflix’s example in reasoning prices , they shut down one of studios and laid off their employees and their HiFi service is going to cost extra (it’s free on apple iTunes) Spotify is going downhill
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🦌chase christian🦌
(@madsushi) reported
@bryne the process of making three (3) new appleids has taken over an hour, trial and unhelpful errors in itunes, same on website (have to sign into icloud-dot-com first, etc), and now locked out of 2FA codes anyway
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The Mad Hatter of Austin
(@cjkeller) reported
@WFKARS It's NOT a stupid question... it's not that easy! If you're using your phone, it has its own icon, separate from iTunes. If you're on a computer, it's bundled with iTunes and you find the podcast stuff in a drop-down box where it has choices of music, videos, etc.
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Alan S Charles
(@alancharlesshow) reported
@barrymanilow Stay out of the fire - no reason to board the woke train! If they dont like Rogan - change the channel. People are insane with their comments to pull your music. If they have a problem with Spotify - go to iTunes or something else. #stopcancelculture
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Joshua Stokes
(@TechnoExplorer) reported
@TechWhirlUlt @TechUnitedYT If it really is a bug, and I highly doubt it is, then it is a bug with the iTunes server and not with iOS itself.