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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Swindon, England 1
Derby, England 2
Kolkata, WB 1
Montréal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Stammy
    Stammy (@Stammy) reported

    iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

  • ravioli_lvr
    grace (@ravioli_lvr) reported

    when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

  • ASeymour1878
    Adam Seymour (@ASeymour1878) reported

    @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

  • vonakalani
    Vonakalani Mdaka (@vonakalani) reported

    Anthony Hamilton’s Broken man is not on itunes🚮

  • caprios_jay
    Eden (@caprios_jay) reported

    How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

  • spongebobinof
    holly ✭ (@spongebobinof) reported

    @ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol

  • studylew
    eli 🫧 (@studylew) reported

    @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

  • SethHynes
    Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported

    @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

  • vjhonsool
    VJ 🥢 (@vjhonsool) reported

    @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

  • LoicArBreizhat
    |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported

    Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

  • sugabond_
    yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported

    waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

  • NiktheMIZfit
    Nik D (@NiktheMIZfit) reported

    @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

  • VXxANDROMEDAxXV
    Kimberly L (@VXxANDROMEDAxXV) reported

    @jmimies I stream him on iTunes and haven’t had issues (America)

  • AfrasyabTareen
    Afrasyab (@AfrasyabTareen) reported

    @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

  • auraofPNKSLAM
    𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported

    @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

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