iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
| Lenoir City, TN | 1 |
| Panama City Beach, FL | 1 |
| Seymour, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Paid Account Decider
(@Playerinthgame) reported
Apple created an artificial storage size problem on the iPhone, and got rid of the iPod, to ensure they’ll get as much recurring revenue as possible from iTunes Match. Maybe that’s just business, but business used to be about customer satisfaction and service, and not just cash
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precious lord🐝
(@ivypeypark) reported
@Oshunpower There will always be illegal downloads cos not everyone can afford to pay for a streaming service/buy the album on iTunes.....the money she made from pure sales is way way way more than money those 1b/2b streams are bringing.......sad that pure sales are d-ad so she got no choice
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Ulysses Uaat Reind 🇹🇼 🇭🇰 🇸🇬
(@UlyssesReind) reported
@whiteowl_18 @theSNYDERVERSE You can do it with a US itunes account and itunes gift card to pay for it. I also do it like that. For Singapore, Malaysia, China, there are some shops selling service to help you register one HBOMax account and help you charge.
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Dr Sarah Hendrica Bickerton 🏳️🌈
(@sarahhbickerton) reported
@Nightwyrm Yeah, I do still have my personal library in what was called iTunes Match, and have done for years now. Everything else is in Spotify. I cleaned up my iTunes metadata a long long time ago, so it wasn't so much of a problem for me.
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AHA
(@nc229) reported
So apparently the only sure-shot way of fixing issues with iOS is an iTunes restore and setting up as a new iPhone. Simply resetting iPhone with “erase all contents and settings” does not work in all cases. Was having an issue with CarPlay. Spent the whole day fixing it.
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Thomas O'Malley
(@FuckMaster3000) reported
@2SC828 Imo it is Apple's greatest "innovation." Outside of that, I don't particularly like their UI (phone or computer) at all. iTunes/Apple Music not terrible either
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Marvel Support
(@MarvelSupport) reported
@keithF_21 Hey, Keith! An update to our iOS app came out last week, and yours may not be up-to-date. Please try deleting and reinstalling the app, then signing in again (or restoring your purchase, if your subscription is through iTunes). If you still have trouble, send us a DM.
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XO 💛💛 | Fearless era 2021
(@lolswift13) reported
If Taylor "no longer has hype" she wouldn't sell more than 50k pure units on her website for a 10+ year old album based on preorders and this hasn't included Target (which as an exclusive edition) and iTunes. Sit down and stfu *******.
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Beeh.9
(@Beeh_94) reported
Problems with itunes 😓 so only youtube for rn
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Art Bristow
(@ArtBristow) reported
Three weeks on the trot, technical difficulties sharing a movie with friends via #zoom. Previously no problems. First two weeks, @iTunes decided I didn't have authority to watch a movie we were halfway through, downloaded just produced a black screen. 1/2
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cj 🍀
(@tinygeometries) reported
@iceblinktears YEAH LOL i remember in the 2000s after all the bad press they retooled themselves into a paid service like iTunes and even -then- i don't think anyone really used it
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Clayton Mathis 🎙️
(@ClaytonMathisVO) reported
@Orbfrog I bought it on itunes from my PC. I would've bought it on Google Play Music but Google shut it down. I think you can also buy it on Amazon as well.
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hackerbot
(@hackerb0t) reported
Using iTunes to build nuclear weapons is against their terms of service.
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Niky
(@Nikita33886965) reported
Using @iTunes to build nuclear weapons is against their terms of service.
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nathan
(@nathanspears_) reported
So the web version of Apple Music is broken, iTunes on Windows is trash.... what am I meant to do?!