iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BloodClotKing Caleb James Strahler (@BloodClotKing) reported

    I feel like the entire world needs to shut down YouTube, Spotify, iTunes, and so on for one month. Then everyone would have to download limewire and burn cds so they can listen to something. This would help our economy I’m sure of it

  • Gavochino Gavin (@Gavochino) reported

    @moneyandy1218 @linuxct @iTunes Newest version of Android fixed those issues

  • angeloatmeal angel (@angeloatmeal) reported

    @CtrlXthroat Yeah me to, especially when it comes to the App Store. It just sucks that the ability of accessing stuff we bought, on other platforms is impossible. Like why release iTunes at all if it so broken. But it seems to be an industry thing.

  • DankNDerpyGamer Dank 'n Derpy Gamer (@DankNDerpyGamer) reported

    @maaya_ffxiv @PenitusVox @hurc_hv IDK if you can use the rise of Steam's success to conclude that everyone who was gonna pirate WOULD have bought it anyways - but it absolutely does prove Gaben's point that piracy is a service issue at heart (same with the rise of iTunes in the 2000s, streaming services, etc).

  • computingadvice computerbot (@computingadvice) reported

    Advice-Tip: Always edit a .msi file with iTunes. Problem solved!

  • XxViciousxXomg Justin Lindland (@XxViciousxXomg) reported

    @moneyandy1218 @linuxct @iTunes I have had none of those issues with my One Plus 8 Pro. Now my iPad Pro has all sorts of random small glitches. Like auto rotate refuses to work sometimes unless you restart the tablet.

  • RejectItsLies Democracy Is A Lie (@RejectItsLies) reported

    @NBCNews @zerohedge Literally not a hack. They just found the unencrypted itunes backup of his Iphone on Apple's icloud service. And yes the pics/vids of Hunter smoking crack and banging hookers where all there. Including his communications with the "Big Guy".

  • Andy_Saint_UK andysaint1@gmail.com (@Andy_Saint_UK) reported

    @Yatlee2 @garyblack00 @WholeMarsBlog When the first iPhone came out I thought it was number one in the new market. That'd be 100%. It's only ever down hill from that but they nailed the brand with phones and hardware. The profits came off iTunes.

  • DynastysEdge Giles Hart (@DynastysEdge) reported

    @TomCampbell No problem. I’ve just checked my ITunes purchases and music library on my IPhone, and the CFO$ themes I have are all still there. So as of now, you can still re-download any you’ve previously bought even if they’re no longer available to purchase.

  • bodybyamadi1 Buy 1 BBL GET ONE FREE (@bodybyamadi1) reported

    Spotify is terrible I’ll stick to Amazon Music or ITunes

  • thibmaek Thibault Maekelbergh (@thibmaek) reported

    Seems like there is zero focus on iCloud Music Library. All these bugs have been a problem since the announcement in 2016. They just renamed the already flaky iTunes Match and used it as a nice side effect on paper next to the real focus which is Apple Music streaming.

  • CLOinfinity Cal Q. Later (@CLOinfinity) reported

    @hrlmheiress Usually just use whatever service is native to your phone because it's easier to navigate. Google TV for Android / Apple TV (or maybe itunes? Unsure) for iOS. When u buy the disc make sure it says "disc + digital" and there will b a code in the package to redeem online.

  • AurasMadness Lizz (@AurasMadness) reported

    @jrcuska @LordMinion777 Every time I have tried to listen to distractible through Apple Podcast for the last month it has an error and will refuse to play. Both on the app and through iTunes. So yes. They posted but they will not play.

  • LadyYanavich Yana (@LadyYanavich) reported

    @Apple your #iTunes app is basically robbery!! So disappointed with your service. My #specialneeds child unknowingly purchased a gazillion #apps while i was in surgery, and you refuse to refund even after deletion. It's not cool. There should be a law against your business.

  • EODtech2336 Buzz B. Pick (@EODtech2336) reported

    @linuxct @iTunes It’s fun to invent the opinions of people so that you can strike them down with your unassailable logic, isn’t it? They should come up with a name for that… hay-person argument? No, that doesn’t exactly role off the tongue.

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