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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Swindon, England 1
Derby, England 2
Kolkata, WB 1
Montréal, QC 1
Houston, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhess
    Cranky Cold War Vet (@Bhess) reported

    @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

  • LoicArBreizhat
    |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported

    Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

  • kedging
    Reuben (@kedging) reported

    @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

  • ByExplainer
    Explainer (@ByExplainer) reported

    @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

  • cngrejito
    Tete🔥 | D-DAY (@cngrejito) reported

    @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

  • ACMC_Country
    American Country Music Chatter (@ACMC_Country) reported

    @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

  • StickDiagrammer
    Stixu.io (@StickDiagrammer) reported

    @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

  • cathavale
    chandrashekhar (@cathavale) reported

    @utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.

  • KENNBARRB
    CHUNSWÆ🎀 (@KENNBARRB) reported

    Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • nyawful
    Simply Nyawful (@nyawful) reported

    Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

  • mariawithIuv
    𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported

    @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

  • Luigithemetal64
    LuigiTheMetal64 (@Luigithemetal64) reported

    @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

  • LycanWitchcraft
    ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported

    False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

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