iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • laursenwinther danishboy (@laursenwinther) reported

    @jewel_ebony I remember when she dropped “Shether” I was on holiday in London and I listened to that song all day because Remy Ma was 🔥 Too bad Shether” was taken down from iTunes

  • MikeHaynes01 𝐌𝐢𝐤𝐞 𝐇𝐚𝐲𝐧𝐞𝐬 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@MikeHaynes01) reported

    @Apple I have an 80GB iPod classic, it will sit happily on my desk connected, the moment I open iTunes ver 12.12.4.1 it will disconnect. It is visible in Devices in the drop down menu, but not in Preferences/Devices and it will sync and then immediately disconnect, help please?

  • Kirawontmsss Kira 👾 (@Kirawontmsss) reported

    @cardiandrettii @myanacondadonn Girl sit down, you mad, cardi made thousands of promotions for hot flop, and then fall from Spotify iTunes and Apple Music and the Only reason it's still on the Hot 100 is because She has dj that plays her song

  • SavannahUlmer Savannah Like In Georgia (@SavannahUlmer) reported

    @hollye83 My problem is I didn’t buy these from iTunes, I bought them on Bandcamp and I think that’s why. They’re in my iTunes library on my actual computer.

  • barrie333_ 🐝 𝖇𝖆𝖗𝖗𝖎𝖊 🐝 (@barrie333_) reported

    can someone help me with understanding AAC encoder and ALAC (Apple lossless encoder) in terms of downloading music from iTunes? Is ALAC not compatible with CDJs? Pls I am so far down this rabbit hole I need help before I lose my mind lmfao

  • idontcosplay408 Scuffed Hange Zoë Cosplayer (@idontcosplay408) reported

    Bruh. I talk so much crap about iTunes and iCloud in the past and now I’m just chill trying to reorganize and free up space on my iPhone, without any cables. I haven’t had any terrible issues as I did before, because of the cables. Sheesh.

  • HERGALORE ⭒ ⭒ ⭒ (@HERGALORE) reported

    im gonna get real hot when the spamming do more numbers while sfg slide down itunes n spotify

  • AnotherStatsGuy AnotherStatsGuy (@AnotherStatsGuy) reported

    Okay, so when songs are stored in the iTunes cloud, it appears their sorted times get rounded down to the nearest second. But once you download them, the rounding goes away. What purpose does this information serve? Absolutely nothing. But still something I thought I should note.

  • nneardark TOP STRYKAH (@nneardark) reported

    @MURDERBRAVADO Rekordbox has a subscription service where you can connect to multiple platforms (Tidal, iTunes, SoundCloud etc) and access any music that might be on there.

  • TimRogersSD Seeking Truth 🇺🇸 (@TimRogersSD) reported

    @JamesDeroest I haven't really been outside the market so maybe the grass is not greener. For me, I've had so many issues with my own ripped music, home videos and ripped videos. iTunes used to be excellent. My 2018 Mac Air cannot handle much at all in terms of processing video.

  • SOBBINGlNCABO anya 💯 (@SOBBINGlNCABO) reported

    @maxo_xoxo @marsfairyy you have to download itunes on your computer, turn off the phone, put it in recovery mode while connecting the phone to the computer, locate the iphone on itunes then restore it but the only problem is that if you dont have icloud backup this basically erase everything

  • neondeception neondeception (@neondeception) reported

    Apple is supposed to be easy to use and it just works. Itunes is a horrible not working mess that makes me want to throw things. Why?

  • skyfighter070 Arsh (@skyfighter070) reported

    @Zoya_Ivy Do website sales count for us? Otherwise Im down to just keep buying off of Itunes

  • sirdigby sirdigby (@sirdigby) reported

    @rgriff Reinstalling iTunes fixes a lot of problems with it, I find.

  • eldritchman Daniel Cross (Crossroads Games) (@eldritchman) reported

    @SuperFly_Games Ok, it is excellent. However, the instructions on importing custom sounds do not work unless using iTunes with sync. So the Google drive or the Dropbox methods are not working.

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