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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • R5_Switzerland1
    The Driver Era Switzerland (@R5_Switzerland1) reported

    @StormieLynchR5 I write to say that Everyone who has pre order #Girlfriend on Itunes, can’t download the album… It’s writed the price have changed, & when we click « Okay » it’s not working… so we can’t buy the album. It’s a bug… can you say it to your management or something

  • btpirg
    btpirg (@btpirg) reported

    @Randomd24209928 @whereisaaron @SpawnWaveMedia That’s actually not true, iTunes cut down music piracy, steam (steam sales) cut down on pc game piracy, and if I were a betting man I’d say Amazon prime cut movie piracy. That’s not to say it eliminates piracy, there will always be ppl that steal, but there def a correlation.

  • R5_Switzerland1
    The Driver Era Switzerland (@R5_Switzerland1) reported

    @thedriverera Everyone who have pre order Girlfriend on itunes, it’s NOT working! It’s write « price changed » and we CAN’T download the album… can u fix it or…? @itunes @RockyLynch

  • R5_Switzerland1
    The Driver Era Switzerland (@R5_Switzerland1) reported

    .@thedriverera Everyone who has pre order #Girlfriend on Itunes, WE CAN’T Download the album… it’s not working… @itunes

  • billybones__
    🍁🎃🍁craignotcreg🍁🎃🍁 (@billybones__) reported

    Has @Adele broken @iTunes? #Adele

  • smitemouth
    smitemouth (@smitemouth) reported

    My #iphone (iPhone Xr) has turned to ****. When I go to update apps, about half the time it asks me to login to the iTunes store and then it doesn't accept a valid password. Only solution is to delete app, and then re-install it new. This sucks @apple.

  • celticmoose33
    Thorny (@celticmoose33) reported

    @joedeleone I don’t have much issue with the app, but iTunes for Windows is garbage.

  • goon55
    gmarshall (@goon55) reported

    @FantasyPros FYI when I click the iTunes link, it’s broken: Page Not Found

  • R5_Switzerland1
    The Driver Era Switzerland (@R5_Switzerland1) reported

    @hello_imrachel Hello Rachel I send u this message to say That we CAN’T buy #Girlfriend by TDE on @Itunes If we have pre order, it’s not working too… it’s write « price changed »and when we want to try to buy it, it’s not happens… & for everyone Help?

  • stalligloss
    cam⁷☾ is seeing BTS (@stalligloss) reported

    @enfysblessed exactly. aside from the fact the yt goal was way too high anyway imo, people need to recognize the spotify/am/itunes goals were made assuming a completely different release schedule. i wish fbs would have adjusted goals down when that became apparent

  • R5_Switzerland1
    The Driver Era Switzerland (@R5_Switzerland1) reported

    @marklynchR5 I write to say that Everyone who has pre order #Girlfriend on Itunes, can’t download the album… It’s writed the price have changed, & when we click « Okay » it’s not working… so we can’t buy the album. It’s a bug… can you say it to your management or something?

  • BytownPhoto
    Mitchell (@BytownPhoto) reported

    I just wish I had google play music, or my itunes library back, cause youtube music's interface & the "service" as a whole is inexplicably atrocious.

  • cantorpedia
    Brian Cantor (@cantorpedia) reported

    This isn't me saying ""'Easy On Me' would have broken the record" - I don't have that info. It's just me pointing out the obvious about how iTunes works.

  • syedmuhdjunaid1
    Syed Muhammad Junaid (@syedmuhdjunaid1) reported

    @sunshine_162 @Apple Get a backup done via iTunes restore the phone with the latest iOS ipsw file available and then restore from your backup all your problems wjll vanish

  • africaquiche
    Keshia Africa (@africaquiche) reported

    @wehikeandso Are you using itunes? Usually when you launch it then there's a sign in option.

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