iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jelly_bonbons 🌹JULES🌹(AKA Monica) (@jelly_bonbons) reported

    Why is it when buying songs on ITunes you’ve got to sign in for each every bloody song when you’re on a buying binge 🙄

  • LuceBezzer lucy 🧀⚡ (@LuceBezzer) reported

    played terribly at netball, got home to see the streams super low, and i have to go the the dentist tomorrow… this evening has been terrible 😭😭 at least we got on all those iTunes charts!

  • Grabber5_0 Matt Williams (@Grabber5_0) reported

    @KatharineBerry Is it still possible to install apps from iTunes? Sync with iTunes and hunt down the app install on your PC. Every app you have installed will have a local package file. I'm sure I've done that before, but I haven't used an iPhone in some time.

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    about 5 GB for each gadget and is downloaded from the official Apple website. 2)Next, you need to update macOS to the latest official version on Mac or update iTunes on Windows. Otherwise, there may be problems on one of the subsequent steps of rolling back from iOS 15 to iOS 14.

  • ArchieHicoxGB Archie Hicox (@ArchieHicoxGB) reported

    @Trailer_Swift69 Only problem is / was iTunes. Talk about over complicating things.

  • geesansofachair Mark KJ's💸 (@geesansofachair) reported

    The iTunes match problem was solved by updating iTunes. Uploading seems to be faster than before. I'm really glad it's not a sign of service discontinuation. #iTunesMatchBroken

  • ADHDeanASL ADHDean (@ADHDeanASL) reported

    @TheApeBrigade @Handbasket_ I’m running down albums in iTunes right now. Such good stuff. Dunno how I’ve missed him until now.

  • valerie2588 ✨✨Chicago_Valerie✨✨ (@valerie2588) reported

    @poormendessquad Purchase on iTunes…it’s only $1.29 US This song should be number one, many songs ahead of it are terrible Come on #MendesArmy

  • KenGardner11 Ken Gardner (@KenGardner11) reported

    @avidfilm I would buy it in a nanosecond if it was available on iTunes or Apple+ TV. But I don’t want the Disney Plus service.

  • LavieGDev Lavie (@LavieGDev) reported

    @zachharyy0131 Well, first time I’m trying that with an iCloud backup so I had no idea. I also tried with an iTunes backup and it just kept saying “could not complete because iPhone had disconnected”, but once I updated to iOS 15 again it restored with no problems.

  • edgydogsoftlynx OOPS! All fluff🧸 (@edgydogsoftlynx) reported

    @SpookieLee_ I haven't used apple in 3.5 yrs now but they deliberately store empty trash files to slow it down so u might wanna create a full back up in iTunes, reset to factory, then use that back up to restore and it should speed up and clear out the trash files (as they don't back up)

  • longlivedef allura (@longlivedef) reported

    you mean we're gonna have trouble even with itunes...

  • ggukielova nana⁷ ᥫ᭡. (@ggukielova) reported

    apparently, the illegal uploads of 'still with you' on applemusic, spotify and itunes have been taken down. please do understand that doing this is disrespectful to jungkook and hope this won't happening again. +

  • VETSVOTETRUMP 🇺🇸 christopher ❎ (@VETSVOTETRUMP) reported

    Due to failure of an old #iPhone I was inevitably forced to buy a new @apple phone - tied down w/ thousands of Apple iTunes purchases My observations after 1 day of using the #iPhoneX -Removing home button - Dumb -Removing full time battery % indicator - Dumb Fire @tim_cook

  • sixthirtyhalo karlee ♡s evie & diamond (@sixthirtyhalo) reported

    @ivysgraceland the way was mine but problem was the first song i ever bought on itunes lol

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