iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • HeemOnWheels Ibrahim O. OMOTOSHO ♿ (@HeemOnWheels) reported from Abeokuta, Ogun State

    @edisonplanet3 @gtbank @GooglePlay @iTunes I have this same issue @gtbank_help

  • ovokennn Kennedy (@ovokennn) reported from Detroit, Michigan

    Wow Apple is shutting down iTunes that’s crazy 😭

  • felix_t_fois Dan "America’s Ass" Pierce (@felix_t_fois) reported from El Sobrante, California

    @Jarathen The main problem was that iTunes was ported to Windows in 2003 to sell iPods and then iPhones. Maintaining that code hobbled the software. Nowadays, you don't need that software to manage iOS devices, they're free to rewrite from scratch. I can't wait.

  • ExtremeGamer Scott Burress (@ExtremeGamer) reported from Mentor, Ohio

    In a world of terrible programs. Nothing tops iTunes as being completely awful in about every single way.

  • crimson_fyre72 redskye72 (@crimson_fyre72) reported from Los Angeles, California

    Terrible headache and someone in China is trying to sign in using my iTunes password. Effers. I know where Nanking is *******.

  • TyBentli Ty Bentli (@TyBentli) reported from Nashville, Tennessee

    Today @apple iTunes refused to believe I’m in the US, and (when I tried to resolve the issue) I learned why you shouldn’t put all your eggs in one basket...apparently deleted the Family calendar..and ALL of @clenglish appointments for the rest of 2019... 🙊

  • JaketotheGreen Jacob Green (@JaketotheGreen) reported from Indianapolis, Indiana

    @JoeGreengattaca @bottygerjoe @iTunes To each their own! Loved the show, personally, just too broke atm to buy my own set. Plan on it down the road...

  • ItzYaBoyNique Nique (@ItzYaBoyNique) reported from Chicago, Illinois

    Can't believe Apple is shutting down iTunes. It's really the end of an era.

  • L_i_A_M_K Liam Shimizu (@L_i_A_M_K) reported from Los Angeles, California

    @alyandaj @iTunes It’s just being broken up into specialized stores.

  • FreeTown30 Rapta Foot, Rapta Foot (@FreeTown30) reported from Toronto, Ontario

    @VLUTHERR Plug and Play drag and drop. iTunes is a terrible application

  • judadam Judy (@judadam) reported from St. John's, Newfoundland and Labrador

    @SweetReunion22 @AvariOnline @Spr1ng2009 @PattiHum No problem on spotify and youtube. I want it in itunes too

  • lesbart Leslie Bartiromo (@lesbart) reported from New Haven, Connecticut

    @Apple Live Updating is broken in iTunes for Home Video! Working ok for music.

  • zeldman zeldman (@zeldman) reported from Manhattan, New York

    Truth is—and I was online with Apple CS ‘til 10:30 last night—it should have just worked, like always. iPhone 7 to XS auto-activation at home via iTunes is not a problem. But Apple or AT&T screwed up my order. A visit to Apple Store today will fix.

  • the1940smusic The 1940s (@the1940smusic) reported from Philadelphia, Pennsylvania

    Can't believe @iTunes is seemingly shuting down next week. End of an era #itunes

  • jenclymer Jennifer Clymer (@jenclymer) reported from Los Angeles, California

    This is correct #WatchTheDoc @BPTSdoc on @amazonprimenow and @iTunes and understand how this #Infrastructure problem will impact you!

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