iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Bluesparks_ Dakota (@Bluesparks_) reported

    @GreenTextRepost I've disliked Apple products since I was a kid using my brother's ****** iPod Mini hand-me-down with a shot battery. Itunes sucked *** on Windows and that thing was a piece of junk without an easily replaceable battery.

  • yalozai022 Yousef x2 (@yalozai022) reported

    Like they need you to link your streaming service accounts, iTunes accounts, the artist’s store purchases, stan account, your tax receipts, social insurance number. WHATEVER it takes to ACTUALLY verify who’s a fan.

  • MirthMantis Wallet Martinspector (@MirthMantis) reported

    @AppleSupport iTunes (v12.10 on a Win 7 PC) is refusing to download podcasts. Was just one series at first, but now spread to others that I've previously had no problem with. I tried deleting and re-adding one show and it won't even acknowledge the episodes I've already d/led.

  • JakeNiemeyer Jake Niemeyer (@JakeNiemeyer) reported

    @BeeepTheMeep There is a way to register issues with tv/iTunes, and this should fall under that. I believe they are required to provide those subtitle tracks, but it may have been missed depending on the studio and handful of other variables.

  • dkgraf Job Security for Reply Guys 🚫🤖 (@dkgraf) reported

    @raaleh Head down to the CVS and start cashing out iTunes gift cards.

  • serickjr PampaX4 (@serickjr) reported

    @Chriss6049 @BrandonButch This is the first issue I’ve ever had with OTA since they introduced it years ago. I would try iTunes but I would have to dig out one of my old Mac’s or MBP’s. If I get desperate I might do that.

  • TCTransLift TransLift (@TCTransLift) reported

    Some of this music may or may not eventually end up on streaming. The problem is that I don't want to have to sell some of the albums for "full price", which is a stipulation for a couple of online storefronts [ie I can't sell an album on iTunes at a higher cost than on Bandcamp]

  • bengrieve Ben Grieve (@bengrieve) reported

    Still having issues getting Apple Music to load on Windows. iTunes Store loaded just fine. Would like to know that it's not just me. @AppleSupport

  • dannyharries11 James Porter (@dannyharries11) reported

    Iwatch series Apple Watch , ipad air, MacBook pro Forgot my apple id passcode Disabled connect to itunes Our server can unlock/bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner, send a DM to @janptools

  • Themfcteam MFC TEAM (@Themfcteam) reported

    New Repair Solution coming soon - Fix iPad while update & restore Stuck Around 75% aka Getting Error Code 9 via iTunes or Other Apps

  • romanticaIlyurs jedwussy | 46 (@romanticaIlyurs) reported

    10y ago i bought the last cw single on itunes and made it everyone's problem because it was My Day

  • JonE1985 Jonathan Evans (@JonE1985) reported

    @MollieKing please can we get hair down back on streaming and iTunes please 🤞

  • PornGameDev Porn Game Dev 🇨🇦 (@PornGameDev) reported

    @GreenTextRepost When steve jobs was alive, they did software updates that would slow older phones down and cause issues to force updates. They also updated itunes and had it tell people they couldn't if their device was too old. Unless it was on windows.

  • jimin02604327 Jiminist ジミニスト (@jimin02604327) reported

    @Katarinna Honestly, they are very similar. I hate iTunes (confusing, bloated, ugly) and Apple Music was only on iTunes back then so that was the deal breaker. Spotify has an easy user interface and includes podcasts. Catalogue-wise, I’ve never had trouble.

  • dan_gaffa Dan Gaffa (@dan_gaffa) reported

    @IzzzyzzzArt iTunes had an issue with true random shuffling: people would complain because they thought it wasn't random, when it was, our brains are just good at connections, even in the plain noise

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