iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • elizabethtiede 리비 (@elizabethtiede) reported

    @sejongismybias you can switch your itunes region to korea. i thought you had to make a whole new account but the other day i just switched mine to china with no problem!

  • GusMcCrae14 Augustus McCrae⚡️⚡️ (@GusMcCrae14) reported

    @ScottMGreer I like the message he give in his songs, but I wonder why he hasn’t been shut down? His stuff is available on YouTube and iTunes. If they wanted him silenced, they would do it. So why don’t they?

  • phineascampbell phineas campbell (@phineascampbell) reported

    @guardian @Tim_Burgess Spotify are able to argue that their service is on demand radio so the payment structure should follow that of plays on radio. I don't use streaming cos it doesn't give the creator a fair deal, most albums on itunes are about £5-7 which is nothing so people you spend some cash

  • clairebows4 𝑪𝒍𝒂𝒊𝒓𝒆 𝑩𝒐𝒘𝒔💙 (@clairebows4) reported

    @Version24112017 @ianrobo1 IOS update basically screwed the phone. Couldn't make or receive calls and reverted my iTunes to an older version and therfore password also buggered and I couldn't get right password I sat at genius bar with 4 people with exact same issue

  • piotrbizzle Peter Bestoso (@piotrbizzle) reported

    plz fix itunes it’s all broken for decade

  • whataboutnow73 Shane O'Brien (@whataboutnow73) reported

    @IrishTimesHelp hi , I have an active iTunes subscription but can’t sign in to my account since yesterday. Got auto generated case num 00025627 but no email or call yet. Tried restoring purchases etc but no good can you please check. Thanks

  • whataboutnow73 Shane O'Brien (@whataboutnow73) reported

    @IrishTimes I have an active subscription on iTunes but I can’t sign in Since yesterday. Auto generated Case number 00925627, but no one has got back to me yet can you please take a look. Thanks

  • ja_aranguren Juan Aranguren (@ja_aranguren) reported

    @iSpeedtestOS I have a problem restoring ios 14.5 via iTunes. not recognized IPSW.

  • tzeejay Constantin Jacob (@tzeejay) reported

    I think I would still recommend @RevenueCat to everybody that isn't as broken as we are but would people be interested in a blog post or talk from me about why both Apple's (formerly) iTunes and Google's Play API to verify a receipt are terrible?

  • add_8some addsome (@add_8some) reported

    @realracing @Lamborghini or make the assets in a website to download it than open the finder on Mac or iTunes to put the full assets using file sharing in a folder for real racing plz @realracing fix this issue

  • jecjek07 JEC (@jecjek07) reported

    The lists are as follows: 1. iTunes 2. Spotify Music 3. Apple Music 4. Youtube Music 5. Deezer 6. JOOX (Biggest music streaming service in Asian markets such as Hongkong, Indonesia, Malaysia, Myanmar, Thailand, and also, South African market.)

  • heynowerin86 erin (@heynowerin86) reported

    @jonathanvswan Not showing up in iTunes podcasts? Was it taken down?

  • zombie_handz tunas hair rollers (@zombie_handz) reported

    @thehappyvirgo @iTunes your terrible “remakes” are actually offensive af to the original artists, tuna *******.

  • hipster_run_on HIPSTER RUNOFF [via ebooks] (@hipster_run_on) reported

    FB will be all like 'take it down' and iTunes will be all like 'n0 b00bz allowed.' Really desperate attempt to launch a meme.

  • iSpeedtest0S ➡️ iSpeedtestOS (@iSpeedtest0S) reported

    @ja_aranguren @iSpeedtestOS That’s a bit strange. Where did you download the ipsw from, and are you using the latest version of iTunes? If neither of those is the issue, then unfortunately I’m not sure what’s causing that problem either

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