iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Peart
(@TomPeartBT) reported
@TheEconomist Dear Economist, I subscribe via apple iTunes. I have done for at least two years. Recently all of a sudden I cannot connect. I called your helpline, and your staff simply can’t find my id. I have spent hours on the phone just to be fobbed off by your phone service.
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Karan Deshmukh
(@iKaranDeshmukh) reported
A glaring problem with @Apple’s “consumer lock-in” strategy that I’d like to highlight is the lack of consistency in this approach. For instance, my LG TV gets @AppleMusic and @AppleTV apps, Android gets an Apple Music app but I have to use freaking iTunes on my Windows PC? WHY?
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MJ O'Neill, The Great & Terrible Wyrm (lapsed)
(@mjoneillnoise) reported
@jacobaldridge I can 100% guarantee it isn't there now. I'm also pretty sure it's never been on Australian Netflix. I think there's a rights issue. You can't even buy it on iTunes. I have researched this a little too extensively over the years.
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Ema_melo7
(@emana_nadeer) reported
@8kyeom @OFFICIALBTOB It’s fine…yes I did…you need itunes to open that, and it doesn’t work on mobile…download iTunes in your laptop/pc…sign in with your Apple ID, sync in your music library which automatically includes the album and there you can open it
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Noted "GQPoor" Person
(@cp_619) reported
my phone randomly shut down and said i need to update it on iTunes. it has three hours remaining and i go to work at 6. pain.
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Kai Blaschke
(@kaiblaschke) reported
@icculus I used Amarok until version 2.0 where it became a bad iTunes lookalike. Switched to Clementine, which is a fork of Amarok 1.4 without the KDE deps, but development has also slowed down substantially with no new releases for several years now. Still a great player though.
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Menno Schouten™ 🎧
(@supermenno7) reported
@ShanlingAudio @FiiO_official Could you be more specific about what kind of information you need more? Serial number? Date of purchase? The music app doesn’t recognize a large number of iTunes songs on a SD card. The @FiiO_official M11 recognizes all songs. So the SD card isn’t the issue.
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tee❦🦋
(@iv12tee) reported
@NICKIMINAJ calling all #Barbz please can you help me get my ex back, i miss him. btw i bought do we have a problem on itunes
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Super Kidd Ace 🇯🇲
(@MrDarkace28) reported
@moreofmercedes @adoseofadriii Broken Pods name of an album single coming on Spotify and ITunes
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Tsm_SimsFamilia - Bek #SaveTheSimsMobile
(@TSimsfamilia) reported
@gingethatsims @AnomalilyTSM They logged out of app store/iTunes and back in and when they logged back in, it had fixed the issue! 🎉🎊
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Quinn Wright
(@wrightontarget) reported
@tswise @minnie_mag The ending credits were up lossless on Apple Music and iTunes for a while, but no service had the opening theme that I could find. I think I did actually get a copy of it directly from him, at one point, because I emailed and asked
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➿
(@youngfrank_) reported
I have about 50 unfinished playlists on my iTunes. Every now and then I sit down to finish and share them. It doesn't happen as often as it should, because I spend too much time with the sequencing and the overall vibe of the songs (I think I'm Noah Shebib).
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Matt Petruzzelli
(@mpetruzz) reported
Warning: If you bought the @FF_XIV_EN Endwalker single on @iTunes then purchase the whole album iTunes will not give you the entire album. You will be missing the 2 songs from the single. iTunes support will be unable to fix the problem. Your album will just be missing 2 songs.
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mothra milf’s winter cocoon
(@branewurms) reported
hey @apple please stop deliberately making itunes and your mobile music app so bad it’s unusable. i’m not going to subscribe to your or any other subscription service, please just give me a ******* music app that works. my library is currently ***** for no reason
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PublisherEmeritus
(@talkingnewmedia) reported
New bug in iTunes: when I try and drag song files into a playlist from my left display, iTunes -- which is on my right screen -- immediately crashes. I reopen and it's fine. iTunes has always been terrible, so no surprise.
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