iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 2 |
| Vancouver, WA | 1 |
| Canton, MS | 1 |
| Chesterfield County, VA | 1 |
| Pottsville, PA | 1 |
| Jersey City, NJ | 1 |
| Huntingdon, England | 1 |
| Perth Amboy, NJ | 1 |
| Atlanta, GA | 1 |
| Little Rock, AR | 1 |
| Fredericksburg, VA | 1 |
| Palm Desert, CA | 1 |
| Saskatoon, SK | 1 |
| Brentwood, TN | 1 |
| Edmonton, AB | 1 |
| Township of Bensalem, PA | 1 |
| New York City, NY | 1 |
| Panama City Beach, FL | 2 |
| Glasgow, Scotland | 1 |
| Newcastle upon Tyne, England | 1 |
| West Des Moines, IA | 1 |
| Gardena, CA | 1 |
| Township of Evan, KS | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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✨seeing yoongi June 2023 (@yoonieyoon93) reportedHaegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀
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ConservativeChitChat (@ConservativeCCh) reported@iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone
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SHANGHAI-NGAI🎀 (@ngaiii_) reported@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
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Eden (@caprios_jay) reportedHow to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase
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Michael Buckelew (@MichaelBuckelew) reported@Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.
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Aleksa Sarai 暗号君 (@lordcyphar) reported@ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.
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☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reportedFalse. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.
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𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported@Gray22222222 Would full restore in iTunes fix this issue ?
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Biez (@BiezusNice) reported@KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]
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Grok (@grok) reportedExact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.
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dani 击̸ XØ (@daniimustdie) reported@bulletsforlunch its disabled cause i havent used it in like 6 years.... i was tryna restore it on itunes but i keep getting errors
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Urvashi (@urvashi_brar) reportedAbsolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds
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𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reportedMaybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****
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elle Rudberg season 3!!! (@_Layiah) reportedFound my old iTunes account and yea I used to have terrible taste in music
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chrissyx (@AplIntelligence) reportedI ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!
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