iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • pmcg Paul McGrane (@pmcg) reported

    One of my favorite features of macOS 10.15 Catalina was that it broke out podcasts into their own app. It is a crappy Mac version of the iPad app even today in macOS 12, but at least it freed up iTunes from being bogged down in my hundreds of unlistened-to podcast subscriptions.

  • Cyberian_Tiger Cyberian Tiger (@Cyberian_Tiger) reported

    @zorinlynx I moved away from Itunes a long time ago, one of the reasons at the time was it gave me trouble when I was trying to put music I brought onto my phone. Since then I just moved to Bandcamp and using Foobar2000.

  • simX simX (@simX) reported

    Weird, there's no iOS 14.8.1 ipsw file? My 6th-gen iPad constantly gets an error "while downloading the update". Not sure what's going on, but can't update via iTunes either because of the lack of an .ipsw. What's going on with that?

  • DerfelMacGuffin Scott of Rivia (@DerfelMacGuffin) reported

    Another quirk of the new Apple update, everytime I put in my iTunes password it takes me right back to the login.

  • yltan78 Jewey (@yltan78) reported

    @LinkedInHelp I need help. I’ve cancelled the premium free trial before it expired via iTunes. I didn’t renew/resubscribe, hence no charges. However my account is still showing premium. Why? It has been a few days since the free trial expired. Pls look into this issue immediately

  • joelonthetweet Joel (@joelonthetweet) reported

    @sdedition I love searching the charity shops for good CDs.....my problem with stuff like Spotify and iTunes is, I can't lend an album to a friend, and I would never actually own anything, I am just renting and have nothing to show for it.....

  • xWadjetRemaster xWadjet (@xWadjetRemaster) reported

    @MamaCole7 @BigDeer33 @NPR A number one song on iTunes. A service that tracks purchases. That’s just saying a lot of stupid people bought a ****** overpriced song in iTunes. Quite the burn lmao

  • ClassicCNFan CNNickandDisneyFanboy (@ClassicCNFan) reported

    @RiseFallNickBck Cartoon Network and WarnerMedia both should stop hiding this Halloween special, it is not available on DVD, iTunes, or even HBO Max. I think HBO Max itself would a great place for the special, but unfortunately, the special itself was never added to the service.

  • AlbertoSnchez Alberto Sanchez (@AlbertoSnchez) reported

    @KatyCat176 This is not dominating. For his and his record firm expectations, really had a terrible debut. No song managed to take number one neither in iTunes, Spotify nor Amazon music. despite of all the playlisting and advertisement.

  • yltan78 Jewey (@yltan78) reported

    @LinkedInHelp I need help. I’ve cancelled the premium free trial before it expired via iTunes. I didn’t renew/resubscribe, hence no charges. However my account is still showing premium. Why? It has been a few days since the free trial expired. Pls look into this issue immediately

  • CNCSwiss Dan Murphy (@CNCSwiss) reported

    @Marston4ca42 @SouthwestAir @POTUS Calm down Karen, it’s a line from the number one song on iTunes right now. I’m guessing that if this even happened it was after his usual announcement cajoling passengers to get in their seats so they could leave on time.

  • moneymoney122 𝙹𝚊𝚖𝚎𝚜 𝙲𝚑𝚊𝚗𝚍𝚕𝚎𝚛 🇬🇧 (I’M SUS hacker) (@moneymoney122) reported

    @rushia727 @personal_k1ra Torture me by strapping me down and making me watch her open iTunes and click update on all my iDevices 🥵

  • TheBWSaiyan The Nosferatu Saiyan 😈👻🎃💀 (@TheBWSaiyan) reported from Fremont, California

    However, now I’m seeing the exact same issue on my global account which I use my normal US iTunes account and I use a credit card on this account. Both account have more than enough balance to cover the purchase so I am unsure what’s up. Any help would be appreciated. Thanks!

  • farristhewheel Michael Farris (@farristhewheel) reported

    Downloading music for the next episode of @MinigamePodcast and it is truly stunning how much of a failure of a piece of software iTunes is. Apple Music on macOS has its issues, but it at least....you know, works.

  • Rae8465 RaeofSunshine☀️ (@Rae8465) reported

    Really annoyed with @iTunes ... I have tried everything and still keep getting the error code 54 - meaning it refuses to sync with my ipod. Never been a fan of "i" devices & this certainly isnt helping... #itunes

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