iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Paul McGrane
(@pmcg) reported
One of my favorite features of macOS 10.15 Catalina was that it broke out podcasts into their own app. It is a crappy Mac version of the iPad app even today in macOS 12, but at least it freed up iTunes from being bogged down in my hundreds of unlistened-to podcast subscriptions.
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Cyberian Tiger
(@Cyberian_Tiger) reported
@zorinlynx I moved away from Itunes a long time ago, one of the reasons at the time was it gave me trouble when I was trying to put music I brought onto my phone. Since then I just moved to Bandcamp and using Foobar2000.
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simX
(@simX) reported
Weird, there's no iOS 14.8.1 ipsw file? My 6th-gen iPad constantly gets an error "while downloading the update". Not sure what's going on, but can't update via iTunes either because of the lack of an .ipsw. What's going on with that?
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Scott of Rivia
(@DerfelMacGuffin) reported
Another quirk of the new Apple update, everytime I put in my iTunes password it takes me right back to the login.
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Jewey
(@yltan78) reported
@LinkedInHelp I need help. I’ve cancelled the premium free trial before it expired via iTunes. I didn’t renew/resubscribe, hence no charges. However my account is still showing premium. Why? It has been a few days since the free trial expired. Pls look into this issue immediately
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Joel
(@joelonthetweet) reported
@sdedition I love searching the charity shops for good CDs.....my problem with stuff like Spotify and iTunes is, I can't lend an album to a friend, and I would never actually own anything, I am just renting and have nothing to show for it.....
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xWadjet
(@xWadjetRemaster) reported
@MamaCole7 @BigDeer33 @NPR A number one song on iTunes. A service that tracks purchases. That’s just saying a lot of stupid people bought a ****** overpriced song in iTunes. Quite the burn lmao
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CNNickandDisneyFanboy
(@ClassicCNFan) reported
@RiseFallNickBck Cartoon Network and WarnerMedia both should stop hiding this Halloween special, it is not available on DVD, iTunes, or even HBO Max. I think HBO Max itself would a great place for the special, but unfortunately, the special itself was never added to the service.
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Alberto Sanchez
(@AlbertoSnchez) reported
@KatyCat176 This is not dominating. For his and his record firm expectations, really had a terrible debut. No song managed to take number one neither in iTunes, Spotify nor Amazon music. despite of all the playlisting and advertisement.
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Jewey
(@yltan78) reported
@LinkedInHelp I need help. I’ve cancelled the premium free trial before it expired via iTunes. I didn’t renew/resubscribe, hence no charges. However my account is still showing premium. Why? It has been a few days since the free trial expired. Pls look into this issue immediately
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Dan Murphy
(@CNCSwiss) reported
@Marston4ca42 @SouthwestAir @POTUS Calm down Karen, it’s a line from the number one song on iTunes right now. I’m guessing that if this even happened it was after his usual announcement cajoling passengers to get in their seats so they could leave on time.
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𝙹𝚊𝚖𝚎𝚜 𝙲𝚑𝚊𝚗𝚍𝚕𝚎𝚛 🇬🇧 (I’M SUS hacker)
(@moneymoney122) reported
@rushia727 @personal_k1ra Torture me by strapping me down and making me watch her open iTunes and click update on all my iDevices 🥵
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The Nosferatu Saiyan 😈👻🎃💀
(@TheBWSaiyan) reported
from
Fremont, California
However, now I’m seeing the exact same issue on my global account which I use my normal US iTunes account and I use a credit card on this account. Both account have more than enough balance to cover the purchase so I am unsure what’s up. Any help would be appreciated. Thanks!
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Michael Farris
(@farristhewheel) reported
Downloading music for the next episode of @MinigamePodcast and it is truly stunning how much of a failure of a piece of software iTunes is. Apple Music on macOS has its issues, but it at least....you know, works.
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RaeofSunshine☀️
(@Rae8465) reported
Really annoyed with @iTunes ... I have tried everything and still keep getting the error code 54 - meaning it refuses to sync with my ipod. Never been a fan of "i" devices & this certainly isnt helping... #itunes
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