iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • mbdubs_ 🌙 M'arg 🎃 (@mbdubs_) reported

    I am now an iPhone user again 😬 Mixed feelings Mostly ecstatic I got to go down memory lane with all my old iTunes music again And also relieved film production people will no longer be angry at my use of Android lol

  • Nisha_Malhotra_ Nisha Malhotra Ph.D. (@Nisha_Malhotra_) reported

    @malatonin @dlylyly @AmandaLeduc It’s easy to raise the copyright issue for iTunes videos. The audio & video will be removed. Unless you want to give them another opportunity to follow the proper copyright route. I would talk to the owner of the host channel. Even if it’s only to introduce yourself

  • 1MyPrerogative N (@1MyPrerogative) reported

    ITunes Poland: 177 Problem .............................. Positions out of top 200

  • RangerXML RangerXML (@RangerXML) reported

    @PeteLaric @Apple @AppleMusic On my MacBook Air I just use iCloud Sync, so no problems there, but iTunes on Windows 10 is pure trash for managing your music.

  • bp23personal brad (@bp23personal) reported

    First I submit my song via @soundrop on the 30th of October with a release date of November 20th. Then I get told that there is a problem with my release and its only finally fixed on the 14th of November. Then Itunes can't have preorders as its now under the 7 days needed for

  • belghast Belghast ⚔️ Insufficient Mora 🛡️ (@belghast) reported

    @pasmith In theory those should have an api that can be called. I know LibSyn that I use for my podcast keeps track of those stats, but those are for direct hits not going through a third party syndication service like iTunes/Spotify.

  • fadedbyhugg 💈🐻💈 (@fadedbyhugg) reported

    Kids been runnin the iTunes account df up. Time to shut all operations down.

  • Hoevelmann Josh Hoevelmann (@Hoevelmann) reported

    @AppleMusic Music I purchase on iTunes is still not showing up in Music app. Chatted with support. Went through all steps. Final try was factory reset of phone. Still not working. I have to go in settings and turn Sync off/on

  • ChanKokMin1 Chan Kok Min (@ChanKokMin1) reported

    @AdamxYouTube can i pay for your service with itunes or playstation or google play card or vbucks as i am under age and dont have paypal please reply

  • ArrowTheFurry Arrow (@ArrowTheFurry) reported

    @tobuofficial So I got a minor problem. On YouTube your song, Crime, is open to the public and isn’t blocked by the United States. However, in ITunes, the song is apparently blocked. Is this a copyright thing or am I missing something?

  • Lord_Dislick Gerardo (@Lord_Dislick) reported

    @YonceVocals MY ITUNES IS BROKEN???? OR DID I JUST FORGET TO PAY MY PHONE BILL?

  • kth1waiting blu and grey (@kth1waiting) reported

    Still battling my iTunes app. Can't sign in now

  • BlackNerd1890 BlackNerd1892 (@BlackNerd1890) reported

    Just sat down and went through my iTunes library!!! I deleted so much **** lol, just disgusted at some of the things I use to listen to smh!!! #hoarder

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, G Sleazy, layin' down some bars on his new LP, Bring da Money $$$. Cop it now on iTunes.

  • maxbiggavellli Fresh (@maxbiggavellli) reported

    @aliyikes @QuanFlix_ There’s a terminal command you can use to fix this. sudo killall -STOP -c usbd. I get this error on my Mac when I try to connect to iTunes and this fixes it temporarily.

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