iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jii
(@Jiikunsan) reported
@beingdumbiseasy @PoorlyAgedStuff not just music. ipod classic wasnt 100% locked down by itunes awful syncing **** so you could also use it as an portable harddrive. in a time where usb sticks were no larger than 2gb and normal externals needed a power source, this was amazing.
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Ms. Brown
(@msgabby83) reported
So, I was “gifted” money under false pretenses last night. It was enough to pay down my big credit card which I am super grateful for but now the person expects me to take the money and buy iTunes cards with it. Have I been roped into money laundering?? 😳😳
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🔜minecon 2013
(@lgbtoon) reported
@smolpinkcat Be patient with this! The update can be a little long In iTunes and looking at it bc the download can be cancelled, when the iOS download just install it, totally works! I hope this help, I had the same problem around years back ago, and this way totally fix it :D
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Carl Friedrichs, MD
(@CarlFmd) reported
@gregjoz My iTunes and App Store account has been disabled. I have spent hours on the phone with customer service with no resolution. I have been on the phone for hours with Apple. I have sent multiple emails and I have been trying to resolve this issue since December 13th.
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Dr. Sooner, Esq.
(@FrozoneAKOKAL) reported
There's another technological issue: Audio sync. For some reason, certain sources on my iPhone 11 Pro have a slight audio sync issue with the Sennheiser. AppleTV+ isn't noticeable, nor is anything off the iTunes store. CBS All Access is noticeable if you look for it.
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Michael Weckler
(@pez814) reported
@Bkstg Is anyone monitoring this account? My wife is having issues with the Arimoji app she purchased on the Itunes App store this morning. Would someone please help either helping us get the app to work, or a refund. Thank you
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The Book of Steveo
(@SteveoWars) reported
@theofficetv I bought the whole series for $29.99 on iTunes so I never have to use your crappy overpriced service.
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CEO Zhang's real girl friend
(@callmexbackbtw) reported
We don't deserve Yixing's albums We're terrible on itunes & spotify 😔
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David O'Mahony
(@daveomahony) reported
Would love to watch @ThePhoneCall as it's been recommended as a 'must watch' for a film I'm working on... anyone know where I can stream or download it? It's not on iTunes anymore and doesn't seem to be on any other service? @DanHubbard ??
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Gary
(@Hadawayanshite) reported
@techtalkamerica Hi David, I have an iTunes/ iCloud issue and wondered if that would be something that you could help me solve?
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Arif Hasan, solstice-liker ❄️
(@ArifHasanNFL) reported
@frazermattd @TheBenNatan I swear I'm going to get this iTunes issue fixed I'm sorry
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baranduin briggs
(@bbamok) reported
@Queenofthe80s When I had Spotify issues I reached out on twitter and was told there was nothing that could be done. When I had a computer issue with iTunes, Apple support was there on the phone with me, figuring out how to rebuild the path to my music.
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Bryan Devlaemynck
(@Bryandvlmck) reported
@iTunes can’t purchase music or apps in Belgium 😔 iTunes is down
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Grace Holmes (Sherlocka G)
(@theegraceholmes) reported
from
Lake Oswego, Oregon
@spknonfiction I got the wrong email signed up because I was doing Apple Music which I preferred but it kept syncing to iTunes and making my 2020 album say 2006 so I dropped them problem fixed. So I don’t know but still do it. What is ideal is getting on playlists that’s what I want to do
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Erica
(@littlee0618) reported
@samantharonson You’ve probably done this, but have you updated iTunes? That magically fixed sound issues on my iPhone ...
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