iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Edgar
(@Fake_Edgar) reported
@archaz4000 @Edgar_Fan1 @GuchiCaleb If the iTunes cards or Gift cards not working can the winner use something else like PayPal?
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badgirl675
(@somanyleaves) reported
Mainly because I do t have service and my mom has a lot of Bangles downloaded on iTunes
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brizyofficial
(@brizyofficial2) reported
@AppleSupport hello!!! Is your server down?? My app store is not opening ( cannot connect to itunes) my network is completely strong and i can access other internet apps. Gmail & weather not opening and loading. 12promax
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James Turner
(@hoskopher) reported
Has anyone had problems on iTunes with these four VH albums all of a sudden displaying the album artwork for “The Very Best of Van Halen”: - VH II - Fair Warning - OU812 - WACF I’ve tried to resolve the issue with Apple but no joy so far. @VanHalenUK @VanHalenNews @VanHalen
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Matt Myers
(@MattMye79833932) reported
I hope @Zendaya will release another music video. The last one she did #Neverland was taken down from iTunes. So...
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Brian Jensen
(@takussaagut) reported
2. I have experienced several apple products (even brand new) breaking during iTunes flash/restore. Everything else checked like updates etc but devices die completely. No service for it as the store only says it can only be water damage or other lame excuses are used from store.
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Devikaa
(@devikaamathur) reported
@Chittesh_lk I have an apple account but I don't intend to download iTunes in that machine, it doesn't work if you have an apple account but iTunes is not downloaded. A simple login into apple tv+ won't work.
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Ching-a-ling
(@BensChiEyes) reported
@SnazzyQ @hayatohuseman While the obvious upside is great(so much at your fingertips) the terrible UIs and disappearing content Makes me regret abandoning my physical library. Not to mention how Apple ruined iTunes. Ehm MUSIC… can we at least fix that?Make customizable for playlists views @AppleMusic
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Diogo Marques
(@DiogoExMarques) reported
@hayatohuseman I find AM miles better for traditional library management. My biggest problem is that they haven't added the cool stuff like Smart Playlists to iOS. It's stuck on the Mac as a legacy iTunes feature. I hate that Spotify is all-in on Likes and Playlists replacing the library
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Kara E Hannibal
(@kara_hannibal) reported
from
Port Saint Lucie, Florida
I heard “Let You Down” ft Eminem on the radio, wanted to hear the whole song, went home to my ITunes library and “Like Home” was next on the list (first time I heard it).
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Eggicus Roundplumpius
(@gayger401) reported
@shadowbIood One of the first things I change when setting up iTunes or Apple Music: disable anything to do with the online store or streaming service.
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Kara Hannibal
(@karahannibal) reported
from
Port Saint Lucie, Florida
I heard “Let You Down” ft Eminem on the radio, wanted to hear the whole song, went home to my ITunes library and “Like Home” was next on the list (first time I heard it).
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Dígame Concejal
(@RSGAT) reported
@adammansbach I thought of it as a software compatibility problem, like before streaming when we would have our digital music in iTunes and then we could only buy a music player that spoke the binary language of Apple vaporators.
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Kara Elise Hannibal PT, DPT
(@notaUFstudent) reported
I heard “Let You Down” ft Eminem on the radio, wanted to hear the whole song, went home to my ITunes library and “Like Home” was next on the list (first time I heard it).
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Jorrit @ Productownervacatures.nl
(@ProductownerNL) reported
@hayatohuseman @NesRasgado This is the problem. The legacy product pops up constantly. Suddenly showing you that U2 album you once got for free with an iPod Nano. I wonder if they measure how often the old iTunes actually gets used. If it were my product, I’d split it into two apps.
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