iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jbaldwin Jonathan Baldwin ❓ (@jbaldwin) reported from Glasgow, Scotland

    @GrippingChrist @iTunes Podcasts don’t use allthat much battery but yes, your iPhone isn’t meant for constant playback of media files. If you’re doing that I’d advise plugging it in. You’ll get the same issue with any phone. They’re high power computers.

  • acrazybicth michael koors lite (@acrazybicth) reported from Brooklyn, New York

    thank ******* god itunes is shutting down. unpopular opinion, but.... i think ppl only use apple music bc it has a “nice” interface. besides that, it’s shit.

  • TreasureLion Treasure Lionel Smith (@TreasureLion) reported from Glenmore Beach, Province of KwaZulu-Natal

    I actually like how Apple secures the bag. They are shutting down iTunes and dividing it into 3 apps where each one will need its own subscription. Round of applause please.

  • Jiubatron Dos Eke’s 🏁🏃🏿‍♂️💨 (@Jiubatron) reported from Houston, Texas

    iTunes shutting down because nobody buys music anymore. It’s the same reason Jay & Bey finally made their projects available to Apple Music/Spotify couple weeks back...they knew. It’s crazy. Whoever made the SHUFFLE button is responsible.

  • MorolongZA Phukubye (@MorolongZA) reported from East Lansing, Michigan

    .Apple just announced they're shutting down iTunes 😳

  • Anti_Darkiplier Jennifer L Eagleson (@Anti_Darkiplier) reported from Chatham-Kent, Ontario

    @crackheadfries @iTunes @Apple @AppleMusic Like I know iTunes is shutting down but they said you’ll still be able to play music on it.

  • tropico666 𝐌 (@tropico666) reported from Orlando, Florida

    @mohamedchaoui @BenGeskin It was a long process. I had to download the device manager .pkg and once that was successfully installed, I could load the ipsw onto iTunes with no issue. Skipped having to get Xcode 11 and/or macOS 10.15

  • chadnotkyle chawwick (@chadnotkyle) reported from Findlay, Ohio

    With the Wii and iTunes Stores both shutting down in 2019, the only other store shutting down that would make this year worse than it already is is Aeropostale

  • GiftedBlack3 Gifted Black (@GiftedBlack3) reported from Nsawam, Eastern Region

    Confirmed Apple is closing down iTunes and replace it with Apple Music, Podcast and Apple TV.

  • ImAlexEdel You Can Call Me Al(ex) (@ImAlexEdel) reported from Marshalltown, Iowa

    My attempt at the Apple is shutting down iTunes and Kanye West's Golddigger cross over joke I thought of.

  • Shaunjenks Shaun Jenks 📱⌚️💻📸 (@Shaunjenks) reported from Shrewsbury, England

    I wish the media would stop telling people that #iTunes is shutting down.. it’s not! It’s just being split into “music, TV and Podcasts” Apps. All your media you have brought over the years will migrate over and be available in the relevant app. Stop Panicking #rantover

  • oldsongsplease Sarah e (@oldsongsplease) reported from Saint George, Missouri

    @AllisonMary1994 i need to know if it will still be possible to burn itunes songs to a cd after the app shuts down. i asked @lamb83 and she won’t even try. not the first time a user stopped helping me😰

  • DJRAVEN216 Derrick Rudolph (@DJRAVEN216) reported from Euclid, Ohio

    @DigitalDJTips with. ITunes officially dead Should I stick to record pools to legally download the music by the time everybody switches over to streaming I rather have my service coming from @Spotify

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    An ex-business partner always fronted on me + my music, I’m older but he consistently tried to son me publicly. I got him twice - once when he proposed a one-sided biz opp, he was shocked I turned it down. Second was when my debut LP hit Top 10 in Canada + Oz on iTunes. 💿

  • MarkyVille Marco (@MarkyVille) reported from Quiapo, National Capital Region

    So Apparently ITunes Is Shutting Down

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