iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Devlin (@Dean_Devlin) reported
@mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.
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Matt (@mpetruzz) reported
@Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.
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Grok (@grok) reported
@SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.
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Ultramõrd Sillu (@suunasolkija) reported
@spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.
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Ayman Trancer (@AydogTrancer) reported
@LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast
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Abyss (@abyssbugg) reported
@AnthropicAI @AnthropicAI it seems you guys don’t plan on fixing the your buggy system that automatically disabled account manus ai had such issue and now you guys my 1 month subscription is about to end which I purchased thru iTunes I don’t even use it at all I have tried every means
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𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported
@MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.
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Vonakalani Mdaka (@vonakalani) reported
Anthony Hamilton’s Broken man is not on itunes🚮
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Lazerverse Multimedia-Cinemaworks (@lazerverse) reported
I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.
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🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported
idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3
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Michael Darius (@hcidarius) reported
@shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.
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Stammy (@Stammy) reported
iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle
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RABBIT (@tad_bennett) reported
@tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha
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Explainer (@ByExplainer) reported
@sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)
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eli 🫧 (@studylew) reported
@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc