iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmymcarthur Jimmy McArthur (@jimmymcarthur) reported from Austin, Texas

    Literally every music service should have an optional dedupe button on their playlist building. @iTunes @Spotify @GooglePlayMusic etc...

  • NcedoNgomane i G : NcedoNgomane (@NcedoNgomane) reported from Diepkloof Zone 5, Gauteng

    @KhoCy_Ndlela @VisualSkillzRSA @woltatebogo_IF @FakudeHlobisile @rapelang_tlou @KhoCy_Ndlela I got it from YouTube around June but now it’s no longer available I think cronical deep took it down, cause even on iTunes is no longer there but I can plug you through whatsapp Ekse

  • aBergsEyeView Erik Berg (@aBergsEyeView) reported from Columbus, Ohio

    @ekhornung Think the issue is more when you have a captive marketplace and artificially promote your private label goods over other brands a la Amazon or the iTunes App Store. Don't think private label is an issue in and of itself

  • gbewing Bart Ewing (@gbewing) reported from Fairway, Kansas

    @jdickerson Yes because files get lost or computers fail or products like ITunes simply wipe out your music for no reason. If you have them stored on a backup server/drive yes but I have to receipt mine at times

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    I was still having issues with iTunes on my Windows 10 laptop first recognising my iPhone then “forgetting” it after one sync. Reinstalling Apple’s driver seems to have sorted that out, fingers crossed 🤞

  • TonyDonofrio Tony Donofrio (@TonyDonofrio) reported from Brentwood, Pennsylvania

    @adambarnhardt It’s fine. Once it leaves Netflix, I’m not buying the NBC service. I’ll buy the whole series on iTunes and just binge that way.

  • BlueJaysDad 🇨🇦 Blue Jays Dad 🇺🇸 (@BlueJaysDad) reported from Bloomington, Minnesota

    Having problems signing into iTunes on Apple TV. I login successfully and enter verification code sent to my iPhone and then it bumps me back to enter Apple ID again like I didn’t do a thing. HELP!

  • DelRayBoston Sean Weymouth (@DelRayBoston) reported from Boston, Massachusetts

    @WWENetwork ... terrible non customer friendly hours your overseas answering service keeps- so I try and initiate a chat 10 times to no response. I finally speak to someone today and they tell they have no record of my account ever existing and I need to call iTunes to get to...

  • eyepatchstory Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales

    @Manterik @YouTube Indeed it is, all down to @bigfinish got it on iTunes and so impressed that I have ordered the Blu Ray

  • FRC_Jennifer Jennifer Brave (@FRC_Jennifer) reported from Fort Worth, Texas

    @aMelonBaby I mean, it’s fun....I added a lot of new music to my iTunes library....I just wasn’t expecting so much feedback! It’s hard to narrow that down.

  • FlatcapGary Gary Gray (@FlatcapGary) reported from Dudley, England

    @adam_land87 @Apple I was like that with itunes too, but I've found that other music service are cheaper. Especially as other have great family plans, like I said it's the first time one jumped since the iphone 3. Not regretting moving at all.

  • RobFoxThree Rob Fox III (@RobFoxThree) reported from Austin, Texas

    @Dan_Regester If you search it on the iTunes Store app instead of the Apple Music app it works fine too. Just trying to get the Apple Music app issue sorted out

  • tahoesarahkay Sarah (@tahoesarahkay) reported from South Lake Tahoe, California

    Ugh I have “that summer” by Garth Brooks in my head bc of Hayley’s wedding and yet I can’t listen to it because he won’t put his music on any streaming service except amazon unlimited. He ain’t even on YouTube !!!!! Or iTuneS !!!!!! Ugh the struggle

  • JoeyMurr Joe Murray (@JoeyMurr) reported from Peabody, Massachusetts

    He actually left us a terrible review on iTunes. If you enjoy or don’t enjoy us, feel free to review us!!

  • KCEsq Kevin Casini (@KCEsq) reported from New Haven, Connecticut

    @LamyJ We’re downloads / iTunes a lack of computer problem. Now phones are much cheaper and ubiquitous

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