iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TempusTheDoofus 🍂Retro Fox🍂 (@TempusTheDoofus) reported

    Might be a while. Not sure if the update servers are down but I’ve tried every reset/update method possible since it won’t let me recover my stuff until it’s been updated to iOS 14.6 (it’s at 14.3) I get a server error on itunes. Guess I’ll wait until tomorrow

  • ErikJLarsen Erik Larsen (@ErikJLarsen) reported

    @joesgarageco05 @Belyle With Napster--people did buy iTunes at least initially because the quality was better but their attempt to lock them down meant that once the copies improved that iTunes were inferior, which was problematic.

  • otakebi_cam_wao Cam💗💜💙 (@otakebi_cam_wao) reported

    @White0Forte @estreasays you pay apple music for its service (like netflix, i read itunes doesn't "really exists" now having this) on the other hand you pay Spotify so it won't play an Spotify add in the middle of the music also, apple music seems to add something to better sound quality (beta 4 android)

  • ricphillips ricphillips (@ricphillips) reported

    @chimoose I don’t. I have the iTunes Match service. If I put a song into music on my Mac and iCloud duplicates it to my iOS devices. I can’t control the codecs but the original files are on my home NAS. Of course I don’t need Apple software. My Plex server/iOS player combo works fine too.

  • Perkijay James Perkins (@Perkijay) reported

    Is anyone else perturbed by iTunes making Silence of the Lambs a special film for Father’s Day? I had my problems with my dad, but still…

  • kimbolasko lasko (@kimbolasko) reported

    Dear @iTunes I do not ever want your free streaming music service. I will always prefer to pay the artists for the songs I like. Please stop offering me the free trial.

  • rosie_nvansya * (@rosie_nvansya) reported

    @BTS_Billboard Didn’t u guys used to fund a long time ago on iTunes??? Would u guys ever fund again? We’re down a fanbase 😭

  • Rubenerd Ruben Schade 🔰 (@Rubenerd) reported from Sydney, State of New South Wales

    @Sebasu_tan @domossu Buying music on iTunes/Music.app is so sad now. It’s wall-to-wall ads for their streaming music service now. iTunes on Mac OS 9 was awesome. Closest the Mac got to Winamp (which kicked the llama’s arse).

  • PowerbombJutsu PowerBomb Jutsu (@PowerbombJutsu) reported

    Mr. Maclin, don't let me down. I hyped you up on the last podcast episode. (available on iTunes, Stitcher, Spotify etc.) #IMPACTonAXSTV

  • OGuerineaud Olivergbyrne (@OGuerineaud) reported

    @Barrybgb The full season is on ITunes … I watched it and without it being terrible it just doesn’t compare to the original.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    And Apple TV/iTunes movies that are on sale are almost always available on a streaming service for free.

  • MichWerm Michael Wermuth, Jr. (@MichWerm) reported

    @MarxBrosPodcast I have been unable to find a copy. It’s not on iTunes, and in the last year at least I’ve had trouble finding Marx Bros. films outside of the Silver Screen Collection (and I didn’t start actively looking until this past year).

  • RealJoseph123 Joe (@RealJoseph123) reported

    @jon_prosser “Error: It seems you’ve installed the wrong version of iTunes on your Mac, which has caused your fever… Try again!”

  • MaoCatCosplay MaoCat Cos&Art @HOME🏠 (@MaoCatCosplay) reported

    Me: I restarted you. Why is restore failing now? Windows: I’ve run out of harddisk space. Me: WHY?! iTunes: I had a hiccup because of the “harddisk space full soon” error before that one and created FIVE NEW PHONEs in your backup that I’ve all put into your backup folder! 🙃

  • RosenbergIv Ricky Rosenberg IV (@RosenbergIv) reported

    @paigecwaller @pique90s @Jr_QBrown Get the police to call apple, they might have an IP address if they have tried to wipe the phone syncing it to itunes. The internet provider server would record that then they can identify the user to the police maybe

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