iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMusicLives1 L (@TheMusicLives1) reported

    Any other #Charmed fans have this problem w/ #Apple / #itunes? Last year I brought the full series on iTunes and S5E1 isn’t showing that I brought it. 🤔

  • jiminsmolnose kia¹³ 🍒🐥 #JIMTOBER (@jiminsmolnose) reported

    @koyascrl @kmandothers No one messed with the streams. Filter was unsearchable on itunes and other platform and it was confirmed it wasn’t an issue with apple but with the uploader (bh)

  • MariePaille75 MarieFWang(BCFCBG) (@MariePaille75) reported

    @virginhelp @VirginPlus Only issue is nothing gets fixed And for 3 days straight you're your Virgin collections have been calling me looking for my mother she cannot get into her iPhone because it's locked she has to remember her password for iTunes. I want @virginhelp to pm immediately

  • brazillian_pig ThatKidYouHate, Daniel (@brazillian_pig) reported

    @iaminsufferable @hiroshimacc @nypost Separate services. iTunes is a store, Apple Music is a streaming service.

  • fluffyMcFluff Fluffy McFlufferton (@fluffyMcFluff) reported

    @BrandiLynn4Ever @nypost People who have a subscription to iTunes get it for free because of their subscription . Nice try on keeping a decent man down

  • EdThorn1 Ed Thorn (@EdThorn1) reported

    @iTunes gutted. Just lost almost my entire iTunes music library thanks to your customer service advice

  • 13waynotdead @13WAYNOTDEAD (@13waynotdead) reported

    Someone hacking me deleted my playlist. It took me years to create that playlist. Do **** my life if I want to listen to my own gothic music. Not this watered down bullshit. Some of it doesn’t even pull up on you tube anymore. And my cds were stolen. And I ant access my iTunes.

  • WhiteRob13 BlackStarScorpio (@WhiteRob13) reported

    @Vertigocin iTunes does that all the time ...21st century problems

  • tedfrank tedfrank 💉 (@tedfrank) reported

    @NYbirdiemachine @mshacter The problem is that @apple nerfed iTunes to be less functional, or I’d use it the same way I used the last nine transfers I did starting from my first gigantic 2003 iMac plus iPod.

  • Isaiah_Realtor Izz (@Isaiah_Realtor) reported

    Tryna update my apps with this Weak *** ***** *** @Apple iPhone. I switched my password 3 times and the ITunes Store still refuses to let me sign in. I understand why y’all earnings didn’t meet the expectations trash af

  • grateful_red Grateful Red (@grateful_red) reported

    How do I add a playlist to my iPhone? Using the Files app doesn’t create a continuous playlist, among other issues. Not sure if it’s possible to upload my local iTunes files to my phone somehow, but that’s basically the goal.

  • realomkarsingh Omkar Singh (@realomkarsingh) reported

    @iTunes Where can I need support on app subcription issue?

  • sean_culhane Sean Culhane (@sean_culhane) reported

    @ParamountPlusAU My daughter is really disappointed by this. Please fix!!! Also iTunes purchase restore not working. Please do better!

  • cccc0123cccc somebody / seseorang / 어떤 사람 (@cccc0123cccc) reported

    @KimHanbinMexico Okay. No problem. Because no iTunes team for Hanbin in my country.. 😢

  • JaredArieux Jared Arieux (@JaredArieux) reported

    @Caley_Conway Zero streaming. Rip music to iTunes, buy the physical copy if I decide it's worth it. I have a note on my phone where I write down what I'm looking for.

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