iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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johny bootlegger
(@treyerdman) reported
iTunes could not back up the iPhone “iPhone” because an error occurred.
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Jasmine
(@jassie033) reported
If anyone text me I’m sorry my phone is broken so I using my back up and it’s not connected to my iTunes 😭🙃
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Kdog4eva
(@kdog4eva) reported
@AppleSupport hey, would you mind fixing iCloud so that Apple services can actually or do you not plan on fixing Apple services? iCloud has been down for 4+ hours and I can’t even get info iTunes on windows because you took iCloud offline. I’ve been trying to access my iTunes
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Matt
(@flipflopswv) reported
Ok password reset we rolling now. Let’s login to Apple TV+... oh a new error now. This account does not have iTunes. iTunes required.. No link on how to get iTunes that’s up to user to find out Ok I find and install the iTunes app and of course not prompted to login
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PRINCE 🤍
(@OhakwePrinceCh2) reported
@AsaAsika $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis.
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PRINCE 🤍
(@OhakwePrinceCh2) reported
@davido $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis.
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Lydia Ziegler
(@davislyd) reported
@iTunes can you please let us choose where our phone backups go? Forcing us to always be in c:\users\etc... is terrible. Most people have SSD now, can you just let us choose so we don’t have to bloat our boot media?
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a
(@nonamefinsta) reported
also btw instead of paying a monthly subscription service just to watch The Office, the complete series is available for purchase on iTunes rn for $29.99
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Brigadier General William Rufus Turnipseed, Jr.
(@SeanRMoorhead) reported
@RadishHarmers Someone told me Apple's solution, but it's almost worse than the problem: I have to purchase an additional subscription called iTunes Match so that I can upload my CDs to the cloud; what I would otherwise be downloading is just Apple Music version of the album.
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Matt
(@flipflopswv) reported
So the missing fields are birthday with nowhere in iTunes to fill this out so again I’m back on Apple webpage where I have to sign in yet again I click around to see if can add personal info which I find buried in other crap. I update birthday which yep I have to login yet again
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zina⁷
(@prksfltr) reported
@MOTIVATI7N call them!! that’s what i did the first time and the guy helped me, but basically you hold the top volume button and power button down at the same time until a screen pops up to tell u to connect it to itunes but i would search it up to make sure or call em!
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Matt
(@flipflopswv) reported
Ok so I search through the 2005 designed iTunes app to find login in random tab. I login and prompt with credit card by default which I click off.I put in my dads details it prompts me with. I hit enter and get error message about missing fields. These fields don’t exist on form
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InSeRt NaMe HeRe ❤️🇺🇸
(@GOPgirl77) reported
@DennisAndSpace Remember when U2 forced their terrible album on iTunes users? I still feel violated.
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greasy (active era)
(@messyvchina) reported
@Soofamousty @IGGYAZALEA @hudateen literally more than half of his fans said it was terrible it’ll be falling off the Itunes charts by next week
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Kyle // KhaosNite🇨🇦
(@KhaosNite) reported
I’ve got $25 on the iTunes store. Need suggestions on anything to add to my film/TV collection that isn’t on a streaming service.