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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • SEUNGFLAMES
    Ryo 🌩️ (@SEUNGFLAMES) reported

    @alwaysyougolden the itunes tracking that we're relying on (even during comeback) isn't even accurate so idk what's the issue with having "slow" updates

  • timbenniks
    Tim Benniks ⚡️🥑 (@timbenniks) reported

    I just made the leap back into the full Apple ecosystem. So, back to iTunes, Podcasts, Books, homekit, etc. Not a pleasant experience. If you have prior account data everything screws up and error messages are non-existent... I'll get it to work eventually :)

  • radiofreepony
    geoff (is a spooky ghost) (@radiofreepony) reported

    Need to walk my little dog but let me just say that if changing my iTunes password did indeed, as I suspect, change my login password on my Airbook, Apple and I have a very different understanding of what a password controls.

  • insidethegroove
    Inside The Groove (@insidethegroove) reported

    @squeakytoy They aren’t stupid. It’s the way we shall own content digitally in the future. Actually ours rather than behind a login and on someone’s server (like iTunes or Netflix).

  • rather_common
    Skard (@rather_common) reported

    @CLAMPfan I don't know what SIFAS is, but I have encountered that error when purchasing IAPs on other games before. And the solution is exactly what the error message dictates: You contact iTunes support team and tell them the issue.

  • xWadjetRemaster
    xWadjet (@xWadjetRemaster) reported

    @MamaCole7 @BigDeer33 @NPR A number one song on iTunes. A service that tracks purchases. That’s just saying a lot of stupid people bought a ****** overpriced song in iTunes. Quite the burn lmao

  • DerfelMacGuffin
    Scott of Rivia (@DerfelMacGuffin) reported

    Another quirk of the new Apple update, everytime I put in my iTunes password it takes me right back to the login.

  • CNCSwiss
    Dan Murphy (@CNCSwiss) reported

    @Marston4ca42 @SouthwestAir @POTUS Calm down Karen, it’s a line from the number one song on iTunes right now. I’m guessing that if this even happened it was after his usual announcement cajoling passengers to get in their seats so they could leave on time.

  • yltan78
    Jewey (@yltan78) reported

    @LinkedInHelp I need help. I’ve cancelled the premium free trial before it expired via iTunes. I didn’t renew/resubscribe, hence no charges. However my account is still showing premium. Why? It has been a few days since the free trial expired. Pls look into this issue immediately

  • AlbertoSnchez
    Alberto Sanchez (@AlbertoSnchez) reported

    @KatyCat176 This is not dominating. For his and his record firm expectations, really had a terrible debut. No song managed to take number one neither in iTunes, Spotify nor Amazon music. despite of all the playlisting and advertisement.

  • kkirsche
    Kevin Kirsche (d3c3pt10n) (@kkirsche) reported

    @StarTrekOnPPlus @paramountplus Wish I could just buy it on iTunes and not pay for yet another streaming service.

  • a_raven72sfw
    a_raven (@a_raven72sfw) reported

    Does anyone with a large music library and an iPhone have the synchronisation issue where iTunes refuses to sync certain songs? It’s not telling me which ones and I hate it :(

  • saleem92_saleem
    Saleem (@saleem92_saleem) reported

    @AppleSupport Hello, please, I want to solve an issue that your iTunes and Apple Store has been disabled Please find a solution to this problem as soon as possible and thank you.

  • MaCarcieri
    MA Carcieri (@MaCarcieri) reported

    @Slackandproud Oh please … “Let’s go Brandon” is like number1,2 and three on iTunes no comparison sit down🤡

  • tiny_roamer
    Vayne's Therapist (@tiny_roamer) reported

    @AriesDotWav @jaydenshayven @Wrayyy17 see that's your problem you get your info from iTunes

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