iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • mechastat Etty ☃︎ (@mechastat) reported

    grr it’s not working i don’t even use itunes

  • Minships_ MinShips𓅪♡༄ (@Minships_) reported

    Did you know I had problems with my bank for buying #GOT7_BreathofLove_LastPiece 💀💀 on itunes ... @GOT7Official #GOT7 yeah yesterday I had to call them because they didn't accept the transaction I hate it in here

  • jmwilt17 Jason W (@jmwilt17) reported

    @AceLuceroTech @AppleTV Apple TV+ is a service inside of Apple TV. If you are renting movies then they are not part of Apple TV+. You are basically buying movies from iTunes.

  • Jay444 Ⓙⓐⓨ Ⓢⓗⓐⓦ (@Jay444) reported

    @danielmgauthier I've been reluctant to try Apple Music for fear of messing up my standard itunes library I've built over the years. Have always been an occasional user of Spotify, deezer and the like. Any1 have problems going back to regular itunes music library after cancelling apple music?

  • HunterBergsma Hunter (@HunterBergsma) reported

    @liamdanielduffy In Logic, at any moment, I can "share-to" iTunes. Even if I have mastering issues & low volume, it makes a ton of sense for quick mp3 output

  • FBM_Warrior Jo Cole FBM CFS DCD TMJ (@FBM_Warrior) reported

    @NOWMusic Exactly why couldn’t you get the digital rights?! You released all your other albums on there & all the songs on that album are available to buy on iTunes so I don’t see the issue?!

  • Stu_parnell stu (do i get a pardon?) parnell 🇨🇦 (@Stu_parnell) reported

    @BridgieCasey Cash is weird. Grocery store gift card maybe a little condescending. Prepaid visa is steep service charges. PC Optimum card opens up both pharma and grocery. Lots of personal items available at shoppers. iTunes card? Is there such a thing as an Amazon card?

  • revvengerss timmy (@revvengerss) reported

    no one look at me using itunes i don’t have good service or spotify premium

  • RealsticLover *WaynesBabe* (@RealsticLover) reported

    @MC30blacksheep It’s already happening lol both Christmas tunes the one even with ari is dropping on iTunes JLo terrible voices has got her 100 million records sold while being a full time actress enjoy your mariah because she’s fading fast

  • patsully Patrick Sullivan (@patsully) reported

    Doesn’t the future look like... 1) Theatrical run + limited streaming premiere, either at a higher price point (Mulan) or for a limited amount of time (HBO Max) Followed by: 2) Permanent availability on a service and/or rental on iTunes, Amazon, etc.

  • kgb327 karl (@kgb327) reported

    @Spotify and @joerogan how come you block access to episodes when using a vpn? Never had an issue when I use to listen via iTunes.

  • Zari_Wari Wari. (@Zari_Wari) reported

    @mr_normus @GilvaSunner SERIOUSLY The reason people keep uploading these soundtracks despite these takedowns is because its the only ****** option. It would slow way down if you could go on Spotify or iTunes and get them.

  • ltl_pascal Pascal (@ltl_pascal) reported

    @NianticHelp Hi ! I’ve already tried factory resetting and restored backup from iTunes, it’s still not working…

  • totocaster Toto Tvalavadze (@totocaster) reported

    @danielmgauthier I prefer Apple Music too, but social playlists (not sure what the official name of the feature is) are done better in Spotify. For me, Apple Music's iTunes Match is a killer feature no other streaming service has afaik.

  • romabit romabit (@romabit) reported

    @AppleSupport why can’t I use my own money on iTunes because I’m family sharing? I can’t send my sister an iTunes card for her birthday with my own credit card? @apple consolidating payment in family sharing was a pretty terrible idea. Can anyone explain why?

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