iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Amber ☀️ ~louis is happy
(@louutommo28) reported
are we doing BUY WALLS ON ITUNES again because I’m so down
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88.
(@88SuperOfficial) reported
from
Los Angeles, California
@JazzUNGang Glad I copped from iTunes before it was taken down the first time
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#1 TOUCH IT STAN 🖤
(@dwoutcharted) reported
@duasnostagla @chartdata @BLACKPINK buwygib? Ofc she had 0 single after only droplets clown positions is coming tho anyways YouTube is irrelevant since u can use bots the true streaming service are am iTunes and Spotify
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amy💛(hiatus)
(@jminsdimples) reported
why when bts songs drop at the same time, it's always jm songs missing in shazam, itunes, apple, ig etc...i mean filter & friends are still missing in ig & filter on tiktok & now shazam again like we had the same issue w/ shazam for filter🙄🧐🤔truly exhausting😔😔😔
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Armchair Activist
(@Amrita2U) reported
@MariahCarey @AppleTV I had taken an annual subscription of Hotstar through iTunes which expires on 30th June 2021, but I can't access that. There are some issues at your end. Can you please look into this?
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Axel Stewart
(@AxelDoesMusic) reported
Having migrated my digital music collection twice now a bunch of songs just went missing entirely. Google Play Music worked really well for me for a while but it also died and did a bad job of doing so, and I really don't want to have to use Amazon's music service or iTunes again
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Lu
(@LuSchmoo) reported
@HiiiWolfie @Tendin2 @AppleSupport No, you don’t actually have to restore the device, on Windows, open iTunes and then hold down control while clicking on check for update at the same time. On Mac with Mac OS Catalina or later, you open finder and select option and check for update I think.
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Ｃｅｃｉｌｉａ Ｔａｎ
(@ceciliatan) reported
Can someone tell me if there’s now a shuffle setting for whatever they call Apple iTunes app now (just Music, right? But not to be confused with the Apple streaming service also called Music?) that is shuffle but do NOT repeat a song? corwin swears it no longer exists.
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Princess 🇿🇲
(@mapenshi_zed) reported
Is iTunes down for anyone else? Mine just hasn’t been right for a few days now
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Daniel Veit
(@AmericanKnow) reported
@CBSAllAccess So over a week now with my paid subscription not working. Multiple emails, a phone call, a tech support ticket created. It amazes me, you have a known issue. WHERE IS THE PUBLIC ACKNOWLEDGEMENT? If it weren’t for the iTunes app reviews I would feel alone.
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OUZ
(@MsUzoJ) reported
All my Aaliyah music...gone 😢...I can only find her debut album on iTunes, but the others aren’t there. This is terrible.
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Ken M. Haggerty
(@kenmhaggerty) reported
@PromisingFilm Wait is it not streaming?‽!‽ 😭😭😭 I was literally counting down the minutes to midnight so I could rent it on iTunes.
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chris
(@cobie8a) reported
OMG I just went thru @AppleSupport hell due to an impromptu iTunes unlock that has now locked my account for 24 hours. @tim_cook what kind of service level agreement is this?!
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Captain Preston Apawllo
(@SumStupidBiobot) reported
I think Youtube's down in New York...all the videos I click on just spin around. And for some reason iTunes won't play, what's up with that?
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future dr. zana (and still beyoncé's 4th child)
(@qweentilly_8) reported
wow these ****** really erased a good 75% of my music from my iTunes....I'm pretty sure I had over 365 days worth of music or close to it. And now it's down to 15 days😭😭😭
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