iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portales, NM 1
Jacksonville, FL 1
Seattle, WA 1
Verona, Veneto 1
Charlotte, NC 1
Lehigh Acres, FL 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Stupadasso8 StuPadasso (@Stupadasso8) reported

    @hugelgupf @Apple You have to sign in with itunes on a pc or some ****. It's ridiculous and I just went through this a few weeks ago and then canceled my subscription.

  • itsDJKENTO DJKENTO (@itsDJKENTO) reported

    One of the biggest comedies of the past 20 years, constantly referenced and talked about still and yet… can’t buy a copy that works on iTunes. oh they’ll sell it to you, but the copy on their servers is ****** and plays incorrectly. Errors and skips, frame stuttering, terrible.

  • ylwlynn Gichan⁷ (@ylwlynn) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • LadyLuckWrites LadyLuckWrites (@LadyLuckWrites) reported

    For instance, I am stuck with terrible U2 CD on my iTunes

  • Minmin_131995 Minmin❤️‍🔥 (@Minmin_131995) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • jiminsmatrix vibe ❤️‍🔥 (@jiminsmatrix) reported

    @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • itboypjml J (@itboypjml) reported

    Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!

  • AllyjiminPark ᵛⁱᵇᵉ ₁₃ ia❤️🔥 (@AllyjiminPark) reported

    @jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!

  • HybridProphecy Jack° 🎗 (@HybridProphecy) reported

    @DanielB42739700 @Loughychops @joeykeys05 Yeah, though according to the backcover, it's missing the Dolby Atmos mix that iTunes has and was in theatres. Hopefully it's an error, but there's no logo for it, and it does go into detail about 1-4 theatrical all having 2.0 aswell as 5.1, but only 5.1 for the Director’s Cut...

  • minggukieworld Jungkook loves Jimin (@minggukieworld) reported

    Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!

  • emilys_corner emily (@emilys_corner) reported

    can’t watch the last of us until I’m back in Perth on MONDAY next week bc I don’t have access to the streaming service in Singapore… devastated. Half tempted to buy the episode on iTunes lol.

  • Komebaby1 VIBE IS COMING 🔥🌙¹³ (@Komebaby1) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    Dear @AppleSupport How do I stop Apple Music from constantly changing g the artwork of my albums please? I never had this problem when it was called iTunes and everything was combined into one convenient place.

  • pjmfilmz daily jimin VIBE OUT NOW (@pjmfilmz) reported

    @PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • jmadoreu vibe ✧ pjm1 (@jmadoreu) reported

    Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!

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