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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ZEGVERA
    🥁 zoë ミ☆ | bee day!! (@ZEGVERA) reported

    didn’t know it was an album when i hit play but the thing on itunes that breaks it down and explains it ?? sobbing .

  • acffh
    acffh morst (@acffh) reported

    @RDKLInc @t3mporarybl1p @Apple Mac OS or iOS? I've never had problems opening it to my library directly whether called iTunes or Music?

  • Tamer_Oldboy
    OLDBOY - JOY SOCIAL (@Tamer_Oldboy) reported

    @mark_webster @bodidily_uk @DJPAULETTE Yeah this is whats made me wait but I figure support might run out on 5 eventually. Last question, was your old rekordbox (5) still accessible when you got the new one? Re-importing the library isn’t a huge issue as long as it can still read iTunes

  • mysterycuts
    MYSTERY CUTS (@mysterycuts) reported

    @ozAntinnippon I knew you were a fan of my old podcast … but when I stopped the iTunes service, I kept the mixcloud and now put any mix up on there. Whenever there’s time that is…

  • JohnWing5
    John Wing (@JohnWing5) reported

    Now watching my eminently tech-savvy daughter try to sign in to my wife's itunes account in order to activate Apple TV and finding it impossible. I'm not speaking because I did once and she bit my head off. Just enjoying the clicks.

  • syifamahalaa
    pik (@syifamahalaa) reported

    @AppleSupport Thank you for the answer! But sadly my problem isn’t really solved. My billing payments all said that it’s taking from itunes/apple.com bill. When i checked my subscription it’s all active. 3/4 have been cancelled by me weeks ago. Still can’t seem to find what i missed :(

  • ArguingMeadows
    Jose Argumedo (@ArguingMeadows) reported

    @oionfdjpoih Been a thing for a very long time, longer than whatever it means in gaming. Instead of having cable or subscribing to a streaming service you can buy a season upfront on iTunes/Amazon/Vudu/etc. and it drops new episodes the day after it airs.

  • theutz
    Michael Utz (@theutz) reported

    @bitterwittery I have the same problem with iTunes and worship albums. No, Apple, I do NOT want to hear the latest music from Bethel…

  • ASwabey
    Alex Swabey (@ASwabey) reported

    @libdempod Sorry to hear about the technical issues, will the issues with the iTunes feed be fixed soon?

  • Leighlo
    Leigh :) Stark (@Leighlo) reported

    @MattSainsb Might be a local distribution issue. A quick search shows it on iTunes UK.

  • fadingofthestar
    L (@fadingofthestar) reported

    grandma called me w an itunes issue and once we got it covered we were talking and i was like ur camera is still flipped and she was like thats fine and i said i didnt want to stare at her feet so she hung up ?????

  • M00NCHLDRN
    auri⁷ (@M00NCHLDRN) reported

    guys my friend forgot her lock screen password and her apple id password and she doesn’t know how to factory reset it, it wont work through itunes on pc and the power + volume down button doesnt seem to work either, if anyone knows what else she can do pls help us

  • WenKeZhouXu
    Stef🌺~JZ (@WenKeZhouXu) reported

    @xiaobabiiwawa I'm just glad I bought his songs and z/g concert songs from itunes last night. I'm not sure if they took it down but still have it as least.

  • dayalieber_
    d a y a 🤍 (@dayalieber_) reported

    @tommyking04 @WizkidNews__ @onlywizkidbot Only if you do massive streaming... Because on weekends the streams go down significantly STREAM BUY ESSENCE REMIX ON ITUNES

  • ErinsGoneCrazy
    Open for readings ☺️🍃✨ 🌿 (@ErinsGoneCrazy) reported

    @theCarlaMarie I used to work for Apple. If you have a computer with you, you need to have iTunes on it and then do the volume up, down, then hold power while it’s plugged into the computer. Then restore your phone to factory settings.

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