iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • StefanFilms (In)Sufficient Director (@StefanFilms) reported

    @SailorStarDust0 How they’re available on international iTunes is beyond me, though. I would have assumed that their lack of a global license would be an issue there too. Maybe iTunes cleared rights for these songs a long time ago?

  • VivForde Viv Forde (@VivForde) reported

    Hey @AppleSupport We cannot sign in to our iTunes account on our AppleTV 3rd generation. Our passwords are correct as they work on our other AppleTVs and iPads etc. Can you help?

  • StumpwaterC Stumpwater Collective (@StumpwaterC) reported

    @rogueambit itunes playlists, scrolling up and down listening to something you've heard a million times but somehow for the first time.

  • JoshuaBernardNY Joshua Bernard (@JoshuaBernardNY) reported

    Seems to be some strange battle between my accounts as originally created on CBS all access, iTunes and google. Whatever it is it’s badly broken.

  • LemLems LemLems (@LemLems) reported

    @AJemaineClement I know you can’t fix this directly yourself, but the link to buy S1 on UK ITunes doesn’t work. I’ve been round the houses with their support team & got nowhere (it’s not just me, I know others have the same problem). Maybe your people could call their people? I’d love to buy it!

  • rodentgoddess 🎺 rows™🎺 (@rodentgoddess) reported

    if i hear even one bit of gazing at shoes i will forcibly shut down itunes

  • kewlpinguino Trever (@kewlpinguino) reported

    feels very appropriate that the version of "clint eastwood" in my Apple Music library is a low-bitrate mp3 I probably from some file sharing service and the the iTunes copy

  • GSThomaswriter Gary S Thomas (@GSThomaswriter) reported

    Now I have half an album on my iphone to play. When I paid full price . This is the problem with automated selling & no one giving a **** @iTunes

  • Unkle_Lee44 Lee Asbury (@Unkle_Lee44) reported

    @MarcusPlato I had trouble until I figured out I had to create a new playlist on the phone (in iTunes) then I was able to drag albums over from the iTunes library. Simply dragging to the phone didn’t work.

  • Regenbogen_V Vir (@Regenbogen_V) reported

    More M1 problems, I couldn’t add any music file to my iTunes library. I had to erase all the content from my current library and start all over @AppleSupport and yes, I already got an appointment w/ my local store for other issues w/ my less than one month brand new Mac M1.

  • keogh4n ًraj (@keogh4n) reported

    didn't even know itunes was in service here like, i thought the app was just installed in the apple devices w out the features being unlocked 😭

  • btssiest fae⁰⁷ (@btssiest) reported

    @kookiemo0 soon InShaAllah, the main problem is that we don’t have big charts (itunes, spotify, national charts etc) which makes it difficult for us to get noticed. although i am sure that over the time, the fandom had grew bigger in Pak but ofc we need resources.

  • Name24363387 Name (@Name24363387) reported

    @BurgerboyguyVO the funny thing is that i need this ipad to recover my itunes account cause i forgot my password and my other ios device is broken

  • CarolLyle4 Carol Lyle ⚪🔴⚪ (@CarolLyle4) reported

    @recycledtwice ...precisely......you pay for the name, not the efficiency,,,,they drag you in....iTunes is extremely annoying.,,and they insist you register all their products, or you get no service at all....

  • sebsans597 sebsans597  (@sebsans597) reported

    @gbbrent_ an image displaying high-level cognitohazardous effects. Post-Serapis Description A mobile app known as Chess Scholar, sporadically available through major providers such as iTunes and Google Play, and advertised within those services as a chess game service. Upon download, users

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