iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wolverhampton, England | 1 |
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Rogers (@CharlieRMusic) reported from Nashville, TennesseeIf you want Insomniac in its current form head over to iTunes or Amazon Music & give it a purchase before it’s taken down.
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Brandon Noel (@The_Mongrel) reported from Niles, Ohio@blankcheckpod when I discovered it wasn’t on iTunes, I spent the day tracking this baby down
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Adam Hughes🇮🇪 (@TheHughezy) reported from Castlereagh, Northern Ireland@jffeeney3rd @aaronpavis And the fact is: iTunes is so underused that Apple are shutting it down before the end of the year. So really, their charts aren't something to be taking seriously. #ThereMan
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Riesky Maulana (@maulanaBLG) reported from Kecamatan Kuta Jaya, Aceh@tim_cook I got notif my apple id has been disabled . Idk where my fault like this. And get to contact itunes store . Their say apple id permanent disabled. I think this wierd and idk how to rules their make . You must to hear that about issues like this @tim_cook . .
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Jozsef James (@JozsefJames) reported from Costa Mesa, California@Chase I’m closing all my accounts with you. I got charged $102 in overdraft fees for unauthorized iTunes transactions on my account of $5.99, $5.99 & $10.99 customer service on the phone said ‘sorry we can’t authorize a credit back’ So......G BYE I’ll take my money elsewhere
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Alexander Padilla (@Alexnyc24Seven) reported from Queens, New YorkI HAVE A CHANCE TO NARROW THESE CRAZIES DOWN BY TIME FRAME OF THIS APP DOWNLOAD.. iTunes HAVE RECOREDS. LOOK FOR THESE MISTAKES... IF ANYONE CAN HELP PLEASE MESSAGE ME 347-559-7506. I REALLY FEEL LIKE THEY MESSED UP THIS TIME..
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Bryan Foti (@bfoti21) reported from Queens, New York@JakeBrownRadio you know anything about RSS feeds trying to get my jets podcast on ITunes having a problem with uploading it I get all different error messages
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👟sneaker head 👟 (@sarah_is_bleh) reported from Mission, TexasI just bought para mi by cuco on iTunes after spending to much money on very little make up ... Haha I have a problem
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dami:)^!💕 (@daminati0n) reported from Chicago, Illinois@AppleSupport can someone pls tell me why itunes won't open on my mac 🙃 it's allegedly up to date (both the OS & itunes version) but when i click the icon it just jumps up and down once and nothing happens
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Tony K (@thescreendoor) reported from Norridge, Illinois@FurtherFromSky The problem I have now is the majority of these aren’t tagged when I try and load them into iTunes and I just don’t have the time to tag the songs, etc
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Barry Quinnell (@nuffniceness) reported from Bury, England@fifer43 Indeed Graham! I’m fine indoors, but having a 21st century problem. My iTunes is up to 61 gig of music. My iPod is 60 gig max and will not any longer allow me to download on to it. So unless I spend hours deleting tracks I’m back to pulling some CD’s for the car. #tunesgate
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Jamie Iovine (@Jamie_iovine) reported from Los Angeles, California@AlexaBliss_WWE Had the same issue. It’s annoying. U can purchase the songs individually in the iTunes Store. It’s a pain but u gotta do what u gotta do
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PKR | প্রশান্ত | پرشانتو (@prasanto) reported from Gurgaon, Haryana@SuparnaSharma @ShutapaPaul @NetflixIndia Yes you can, on the Netflix mobile phone app (Android or iOS). But not on a browser on any device. This lets Netflix protect copyright, manage and delete "downloads" as it's a streaming service. (vs. iTunes: you can download songs on the browser - and users can save/copy those.)
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Mahadev Patole (@mahadev_patole) reported from PETROL BUNK ORR, Karnataka@AppleSupport team can you solve my problem. I am no more using iPhone but am getting charged for iTunes subscription monthly how to stop it.
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CRSTN (@SleazyC_) reported from Los Angeles, CaliforniaJust successfully important my 15 year old iTunes library into my Sonos through my new computer. Great news for me, terrible news for Garth. He’s about to learn the words to so many Pink Dollaz songs so fast.
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