iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • eugenemoriarty Eugene Moriarty (@eugenemoriarty) reported

    @navi226 Half the price for the moment... They're all. Trying to get the most from their service and until someone manages to do an "iTunes" and consolidate them all under one roof it's hard to see how it's gonna pan out...

  • AntMazzucco Anthony M (@AntMazzucco) reported

    @katlegoRn @tobs_utd @yemisamuel16 called apple support was told to restore it on itunes.. did that and tried to re- update the iPhone and it gave an unexpected error code and was told to go to an apple store. this is a month old purchase... unbelievable

  • VGBList Miggy ʕ•ᴥ•ʔ (@VGBList) reported

    @kibblesmith Apple tv just does this when you voice prompt a movie. It'll ask to rent on itunes or stream on whatever service has it

  • mentPOLICE ment POLICE 🛀🏼 (@mentPOLICE) reported

    @Nebukadnezzarr @Big_Man_Tin @_keluba I did not say they’re not keep tabs on whoever, what I’m saying is; she’s in no way at risk of mistaken identity. How much does she have in her bank account to suggest she pulls millions, Abi you think say na 100$ iTunes case FBI dey find up and down.

  • commonpeopIes faith in the future (@commonpeopIes) reported

    i think the biggest problem in regards to itunes is that most people use streaming platforms now rather than physically buying the single which is so frustrating

  • buriedlocket vero🎃 (@buriedlocket) reported

    @lizzbitz_ I edited it down in audacity in high school bc I only wanted her verse on my iTunes

  • DSFCclassics DSFC Classics & Philosophy (@DSFCclassics) reported

    @PaulFound17 In that case you have no problem. ITunes will search your laptop for music files to add to the library, so just move it over via the cloud or USB pens etc.

  • DjChrisConnor Chris Connor (@DjChrisConnor) reported

    @AppleSupport I need help with a signing in issue for iTunes but your online support is awful. Can I actually chat to someone???

  • return_carriage CarriageReturn (@return_carriage) reported

    @Coolranch4lyfe @iTunes Yesterday, all my podcasts were unsubscribed, and this morning, my ipod (Yeah, i still have one) is getting errors for everything and I have to resync ALL the music and podcasts.

  • maxnichols Max Nichols (He/Him) (@maxnichols) reported

    iTunes has always been kinda frustrating and bloated, but these days I run into more and more issues with it, and it's no longer actively supported by Apple. I've tried things like Songbird in the past, which worked well, but I couldn't use them to manage the music on my phone.

  • Michaelbrochner Michael Brøchner (@Michaelbrochner) reported

    @atlwx @AppleSupport Same problem here, itunes is running new update now... really hope it works.

  • BondZilla007 BondZilla Presents (@BondZilla007) reported

    Some of you may have noticed that our Escape from the Planet of the Apes episode has not appeared on the iTunes feed. I’m still trying to figure out the exact issue, but for the moment you can listen in on our SoundCloud!

  • cdnbilly Billy (@cdnbilly) reported

    @damieneo @9to5mac @filipeesposito Plug it into your computer, press volume up volume down, then press and hold the sleep wake button until the device shows a picture of a lightning cable and then restore from iTunes. Look up iPhone 13 mini dfu mode if you need help

  • EABowers Eric A Bowers 🇺🇦 💙 💛 (@EABowers) reported

    And I can't update any apps due to iTunes agreement error.

  • ThatsForQuakers BigStudWithaGuitar (@ThatsForQuakers) reported

    @ClownWorld_ Does she not know when she's being talked down to? So insincere. They do NOT have "WAP" on their itunes. 100% guaranteed they don't. They could not be more disgusted. Hilary was anti-gay-marriage 8 years ago and now she's celebrating the sloppy vagina song? LOL! No way!

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