iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jakob Peterhänsel
(@marook) reported
from
Gentofte Kommune, Region Hovedstaden
@AppleSupport All our company’s Apps are gone I Business Manager, and it seems it has issues connecting to iTunes Store. Apps are REMOVED from users devices!! And you don’t answer the phone I #denmark 😬
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Red vs Orange
(@pjaspers_ebooks) reported
Fixed my wifi problem, now I have a ~/Music/iTunes/Music and a ~/Music/iTunes Media/Music folder, with roughly the same files in it.
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BTS ARMY Malaysia 🇵🇸🇲🇾⁷
(@BTSMY_ARMY) reported
To buy a song/album, 1. Sign in & go to the iTunes Store section (iTunes APP for iPhones) 2. Search for the song/album 3. Click on the song (one by one) 4. Enter password to confirm the purchase (+)
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LJ Cholmondeley-Featherstonehaugh
(@splendourella) reported
I went through the trouble of buying a digital iTunes gift card with PayPal to bypass a debit card issue, just so that I could buy an audiobook for bedtime, and it turns out it’s going to take several hours…. to deliver an email 😤
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Morgan Thorp
(@thefirefly16) reported
@MacbethMusings @crendor Not loading on iTunes either, it's either a host issue or they uploaded it wrong.
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nathan™️
(@indiananathan) reported
Had over 6k songs on my computer and in my iTunes. Deleted them all. Just added back 2,028. Whittled it down to the stuff I think I'll actually listen to!
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BAM⁷
(@BTSxAppleMusic) reported
¹ When you remove the download on an iTunes purchased file from your library, it will remain in your library and "stream" down from your iCloud Music Library. So, just because you can no longer play the song offline, doesn't mean it's not an iTunes version anymore.
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Darren 🖕I will not acquiesce🖕 Richardson
(@BlackCloud1966) reported
@jennywackett I had Northern Exposure Expedition's on cd and the ex (spit) ran away with it. Do have it digital mind thanks to a torrent site. Although I'd rather have it in proper WAV format on cd then a dumbed down mp3. If you don't own the xpander ep, it's on iTunes. #essential
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Hotstar USA
(@Hotstarusa) reported
@Ax62158272 Hi! We apologize for the inconvenience caused to you. Kindly DM us with the Email ID used while subscribing to our services, or Roku/iTunes invoice along with the screenshot of the error and the device details for us to assist you further.
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Oliver Carefull (29/100 drawings 🎨)
(@OliverCarefull) reported
@Kirsten3531 jk answer: iTunes terms of service Real answer: Sum by David Eagleman
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hemill
(@hemill100) reported
@Tesdtown sunday grind isn’t playing on the itunes app or via patreon. is there a problem or is it me?
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Matthew Brown
(@matty_b78) reported
@AppleSupport I am@trying to back up my iPhone in iTunes and the “Back Up Now” button is greyed out. How do I resolve this issue please?
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🇬🇧claire(ARMY) loves bts
(@clairej9426) reported
@ArianaNotorious @chartdata @Olivia_Rodrigo I live in the uk and we don't have digital sales but it has still broken records we only have streaming and iTunes
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Jeff Grant
(@jeffgrant4real) reported
My podcast was dropped from Spotify because I have episodes that are just songs of mine. I didn’t realize that’s against their policy or a problem. Whoops! I’ll try to fix it but wanted to let people know. It’s still on iTunes, SoundCloud & everywhere else as far as I know.
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Marleaux... my dog says "start playing to win!"
(@Ray_Askew) reported
@AppleTV here’s an idea, how about appletv cache some movies so when the internet goes down we can still watch something. A much older version of iTunes allowed for this. Super useful when our ISP craps out.
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