iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • JockCartier **** Cartier (@JockCartier) reported

    @mattxdaniel It's been decades, and it's like they learned nothing from the whole RIAA/Napster/iTunes fiasco The genie is out of the bottle and people are not going to return to traditional technologies... but if you design a service well and make it easy to access, people will pay for it

  • BenVonDOOM Herald of Galactus (@BenVonDOOM) reported

    Richer Than I Ever Been was released to iTunes at a $7.99 price. It’s already marked down to $5.99.

  • Clark_Kentt17 Kendrell Harrison (@Clark_Kentt17) reported

    @RegenaGeorge__ We were all but running up and down the halls scrambling to listen to it. And all we had was those 30 second snippets on iTunes. Lmao

  • paulcomp Paul Compton (@paulcomp) reported

    @gergilroy @hlinehan @offtheball Hi Ger, no panic. I only listen via iTunes and the problem with pods not being available has been intermittent for nearly two years. For a similar time the problem with pods skipping (mostly) back and forward started too. I don’t use the app because it’s yet another signup.

  • Junkenstein72 Steve Passmoor- Legacy Fan (@Junkenstein72) reported

    @RussInCheshire @alidean74 Every so often my iPod forgets that I already trusted the PC I store iTunes on, it asks for my ID and password,thankfully I've never had to change them so I know the login and password. But once I've put that in, it asks me to enter my pin on the iPod and then trust the PC again

  • ArlyDarkfire Arly Darkfire 👾💎 Black Opal Dragon「Vtuber」 (@ArlyDarkfire) reported

    For the record I *think* the problem was iTunes!

  • danowen79 Dan Owen (@danowen79) reported

    @landofwhimsy iTunes is very good for picture. Every streamer is let down with the lossy sound. I find Netflix more reliable than Amazon, which can suddenly pixelate, but that’s anecdotal. Suddenly realising I don’t watch much on Netflix behind their 4K/DV originals.

  • antirez ANTIREZ (@antirez) reported

    @fatih On the Mac I had to go on the preferences, iTunes Account, and click a couple of places more to see the subscriptions. Needed to Google to go there. From the email of the subscription (after I enabled them) clicking generates an error.

  • phokis Phokis / Verdansk Judas 👿 (@phokis) reported

    I’ll tell Verb i didn’t like him vs Jimz Pat Stay or or Caustic and STILL but all his albums, off iTunes to make sure he’s paid. No issues.

  • gemmasrealtwtr gemma bruce (@gemmasrealtwtr) reported

    @niallsjuul i bought it on itunes years ago because i run into this problem every year

  • isaac_null_void null.void (@isaac_null_void) reported

    @mikebeee @AppleMusic I spent toomuch money in app store to abandon platform, they all have issues. Yes, we all hate fukin itunes!

  • danshannon Dan Shannon (@danshannon) reported

    @marleneqcgn We exposed this problem in our film Me The People. Avail on amazon, itunes etc. Law 21 or Bill 21 as many like to call it, has deformed the notwithstanding clause, designed to protect the french language. It was never intended to prop up populist leaders on non-language issues.

  • PeterHLemieux Peter Lemieux (@PeterHLemieux) reported

    @gpgomez If you're not stuck in the Apple walled garden, I'd rip the CDs to the .flac format and put them all in a directory on the computer. I use Linux for pretty much everything, and this is pretty easy to do. I'd never hand my files over to iTunes or any similar service.

  • janikamiraj JaNika (@janikamiraj) reported

    @NickisDestiny @nickisstreams @NICKIMINAJ Just a thought…..have the Apple Music barbz tried streaming and buying from two separate ITunes accounts? I know we’ve had issues streaming correctly on that platform.

  • enfysblessed Quality Over Quantity⁷ (@enfysblessed) reported

    we get a full US tracking week with Christmas Tree but since it releases on Thursday morning in the US we're going to have a problem with wasted iTunes sales if solos can't wait to get their number 1 until Friday.

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