iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Rosamojo
(@Rosamojo) reported
@Dittomusic @opulousapp Hey, can you message me? I’ve sent support tickets and no response. 1. I’ve been mistakenly charged twice a year for subscription over last 3 years. 2. Your website lists none of my previous uploads. 3. These are still on iTunes and I think Spotify but can’t take any down. Cheers
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𝕽🦄| NM5 era
(@littlemix_minaj) reported
its sad because they could have just not mentioned leigh at all??? Like just go on live and promote your song, be happy you have a song #1 on both uk and us itunes, why try tear down a new mother???
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jACEsin
(@Aces_Jsin) reported
@DzaddyGer @bgyo_gajmn @bgyo_ph we made it until 6pm. we’re down now to number 2 as per iTunes app. But i think TL already clinched the record by more or less an hour 🙏
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kiraa 🌨
(@gulfiepanda) reported
@FeeLovesMG @glossytuann You can try use laptop na kha.. install itunes first on your laptop.. then sign in with apple id..then you can purchase it
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Holly
(@0071Holly) reported
People getting scammed pisses me off so let me break it down...The IRS will only contact you by mail...that person online IS NOT coming from overseas to visit you...warrant for your arrest unless you send em a $500 iTunes card? Come get me. Get ****** scammers!
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c.b. mcgoo
(@cbmcgoo) reported
@abigailm1971 @rfrdrch Tell them you have a cat with issues that needs some expensive vet treatments (mmm treats) and that you would appreciate some iTunes gift cards in $100 denominations.
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C.Grant
(@MissCherieGrant) reported
Writing today: Open documents. Open itunes. Check on Twitter. Get sucked in. Back sore needs a short walk down the street. Now I'm back, cracks knuckles. What was I doing? Checks email. Nothing. Twitter. Okay write, nope back sore, stretch. Sit down. Now what was I doing? Twitter
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Ethan N Holloway
(@realENHolloway) reported
just add a disclaimer as you do for "Outdated Cultural Depictions" and basically say "Actor/Actress X is a *****, we are showing you this program because of the work of all the innocent parties" problem solved guys, they still sell them on iTunes anyway
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John, a modest genius 💙 #FBPE
(@bradfordlad5) reported
@AndyWoodturner My bet is that they all work, all connect to iTunes when powered by USB, with ‘just’ battery power issues.
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Mohamed Al-Hajamy💾
(@MutedTrampet) reported
@FreakyFwoof Same here. I also have even more space than I did before. I'm now using 87 gb out of 64 gb. iTunes is broken as well. Apparently I'm using 16,777,215.97 TB of space, or maybe I have that free, who knows?
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𝐦𝐢𝐥𝐤𝐭𝐞𝐚 🇵🇸
(@unfrhable) reported
lol i wasted 4 hours just to update ios on itunes but got error in return lol
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Rusty W 595, BSc
(@Rusty595) reported
look I'm not saying there's a conspiracy to force me to update but as soon as I updated iTunes all the problems I was previously having with it recognising the iPod and ejecting the iPod without hanging went away completely, and that this exact situation has happened twice now
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Dj Aslan
(@DjAslan) reported
@Serato hi guys- was upgrading to Catalina 10.15.7 a bad idea? SDJ Pro is not loading any of my iTunes library on boot up. And it won’t close down correctly. It’s “red” and not responding so I have to force quit SDJ pro.
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Torben 🏳️🌈
(@GiraffePlays) reported
@_HeyThereNat @realjessamica92 Yes, when I worked in cellphones we got a lot of people coming in with this issue. You can do a hard reset on iTunes or a combination of buttons…not sure what they are anymore but sometimes it worked.
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Jason Tselentis
(@JasonTselentis) reported
@9to5mac @ChanceHMiller TGiOS 15.0.2!! —Fixes "Device restore or update may fail when using Finder or iTunes for iPhone 13 models" O M G …I spent hours (HALF A DAY!) last week on this very problem with no solution whatsoever.
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