iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KMDgoBlue ⚾️SurroundedByBalls🏈 (@KMDgoBlue) reported

    Monday morning is the perfect time to login to iTunes and try and figure out how to unlock a disabled iPod 🤬🤬🤬

  • JohnnyMOrtiz Johnny Ortiz (@JohnnyMOrtiz) reported

    @BryanThomasS I’ve lost things to iTunes before, and when Ultraviolet had their media app they made you transition your library to Movies Anywhere and/or Vudu. Problem with Movies Anywhere is that if a copy isn’t available in their library, even if you own it it won’t download to them.

  • DaytonRobblee Dayton Robblee (@DaytonRobblee) reported

    @R4RYDER Could be a iCloud issue or if you plug your phone into your pc it might sync to iTunes and match your pc music folders

  • janet_matiisen Janet Matiisen 🏳️‍🌈 (@janet_matiisen) reported from Calgary, Alberta

    @KateAurthur @heratylaw He means to say that non Touch iPods don’t work with Apple Music, because it’s a streaming service that needs an app to work. Other iPods work by physically storing the music on them, via transfer from iTunes on your computer.

  • J9_Lives Janine F 🌙✨ (@J9_Lives) reported

    Does anyone else have a real problem with listening to albums on shuffle? I accidentally had my iTunes on shuffle and cringed when 20 dollar nosebleed came after Disloyal Order on Folie a Deux.

  • bryandesrosiers Bryan (@bryandesrosiers) reported

    @justmike Do I require iTunes to listen to the album is I purchase the album? Or can I buy the album from iTunes and have mp3s to put on my Media Server?

  • koi_choshi Marie 💗 (@koi_choshi) reported

    @MidoRin_1224 I snorted when i read that one. Further down, someone said the company isn't making money because they haven't charted in itunes

  • EmptySora_ Astaroth 🏳️‍🌈🏳️‍⚧️ (@EmptySora_) reported

    So, I somehow managed to corrupt Norton’s firewall settings on my dad’s computer. The program and traffic rules tabs were both empty. I suspect it was a “use after free” error given it manifested when I cancelled iTunes connecting to the internet shortly after it tried to for the

  • samoyeowo norri global union (@samoyeowo) reported

    @pIanetmomo i wasnt even trying to have discourse 😭😭😭😭😭 not my fault yall disagree with my personal issues with itunes 😒

  • Bob39256455 Bob (@Bob39256455) reported

    @BravoKiloActual Having trouble getting this week to play off iTunes. Anyone else having trouble? Tried reboot of phone etc. every other Apple pod I download working fine.

  • dave_whitton Dave Whitton (@dave_whitton) reported

    ITunes morphs into Apple Music , Its utility is constantly reduced, now I can't jump forward or back in a single track. Just jump to the end or the beginning. I will hold back on the other disappointing issues. Streaming is part of the you will own nothing push. Resist.

  • YV1013 am (@YV1013) reported

    @heartsforhj ummm when i had that problem i hsd to connect it to my laptop and manually update it via itunes but i was just lucky it still needed to be updated so idk ifnit works for u

  • EdneyPhilip Philip Edney (@EdneyPhilip) reported

    @David_Kitchen_ I keep my whole big finish collection on iTunes. So I just make a playlist before I leave home. Also means that if down the track BF lose the license to something (like Tomorrow People) I still have it as it gets taken off the site.

  • Jess_Nneka THE Black Charlotte Pickles🧪 (@Jess_Nneka) reported

    iTunes really does a terrible job at shuffling songs up

  • colincornaby Colin Cornaby (@colincornaby) reported

    @snyder_uncut @SnazzyQ Apple allowed iTunes accounts to be linked to non-Apple emails. Like Gmails, ISP emails, whatever else. If you did that, your iTunes account is a different login than your iCloud. iTunes existed way before iCloud was even a thing.

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