iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BestFoodBlogEVR Best Food Blog Ever (@BestFoodBlogEVR) reported

    No spoilers. The Spider Man movie was awesome. But if you want to see it without spoilers, JUST BUY IT DIRECTLY FROM “TOP MOVIES” on iTunes. Do not, under any circumstances, scroll down. The promos that Apple decided to go with are FULL OF SPOILERS.

  • tomhollandsdaya emilie ♡ (@tomhollandsdaya) reported

    Does anyone have the same problem like me cause I bought the Spider-Man No way home movie on iTunes when it was out for Europe but it didn’t show iTunes extras but now it does but it’s like I have to buy the movie again to access them?? I need help

  • excelIlent xellent (@excelIlent) reported

    @SociableBarely I’d say that the iTunes stat is less of an indicator though because most younger people would probably use a streaming service

  • JimmyFantage Jimmy Fantage (@JimmyFantage) reported

    @Taylorway412 @cerezaoficial @yagitwotimes What happens if you have a subscription and payment doesn't go through, you don't get the service right? Do people still hack and steal people's iTunes balance without needing your login info?

  • xKiYoMiNaTiONx 🌸кιуσмι(きよみ)🌸~ 🐱ラスピリコラボ!!⚔️ (@xKiYoMiNaTiONx) reported

    @MaruiTheBunny Usually that happens if you just recently bought dia or whatever the in-game currency is, and then the app shuts down. (More complicated if you used an itunes card though TvT)

  • mekameka Meka Meka (@mekameka) reported

    @Apple @AppleMusic I’ve reached out to customer service and via apple store and iTunes…refer me to someone who can retrieve my music catalogue…I changed phones and no longer have access to music I’ve purchased before I legally escalate

  • PopDrug PopDrug (@PopDrug) reported

    no but remember when Harleys in Hawaii debuted at #6 on US iTunes just few minutes when it dropped and then the iTunes App went down for couple of hours just to block katy? It was her fasted song is history to do that

  • jackfromacworth JackFromAcworth (@jackfromacworth) reported

    @FlaRedDirtCC @raywylie It was an honor for me to get followed by the real @raywylie It was the only way I could get an ITunes Library issue fix to him that I thought might help some of his other fans. I know you reported & blocked the impostor.

  • _jowcynth jojo 🌸 wanning lover🐱🥟 || just finished Yuwu ☠️ (@_jowcynth) reported

    i was panicking sb cuz itunes is declining my payment and turns out all of my bank’s online transactions are down 😵‍💫

  • sigjudge Sigmund Judge (@sigjudge) reported

    @reneritchie Definitely seems to be an ongoing trend. Most networks seem to be removing the option for a season pass to push the user to their service. Some networks are permanently locking content out of iTunes. As a collector it's a sad but inevitable reality I'm having to face.

  • KeiranMacDuff Krys 🖖 (@KeiranMacDuff) reported

    I caught the remastered version of the Trouble with Tribbles the other day. That CGI has not aged well. I don't know if I'm just spoiled by nuTrek (particularly Discovery S2) of if it's just because of when it was done. Remastered Babylon 5 on iTunes looks far better.

  • RandyLoss Randy Los (@RandyLoss) reported

    @CultureCrave On iTunes it doesn’t have extras for me and no Atmos ! Does anyone have this problem

  • PloutonCapLLC Plouton Capital Management LLC (@PloutonCapLLC) reported

    @AppleSupport Folks you outdid yourself this time around, iOS 15.4 is a disaster I won’t update my MacBook though apps don’t load iTunes isn’t responding when trying to login for updates safari on iPad isn’t responding etc etc etc…screwed up my phone and iPad big time thx y’all

  • ScottNover Scott Nover (@ScottNover) reported

    The $.99 iTunes single represented the complete unbundling of music, reducing it down to its smallest commercial unit. The response to this era was super bundle of music: Spotify and other streaming services that you can pay for a monthly fee or access free with ads.

  • DoggThor ꞅⲓⲛⲕ 🇺🇳 (@DoggThor) reported

    @AppleSupport There's no Option to Restore... it's not working in my iTunes

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