iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • plasticheartsh antonio (@plasticheartsh) reported

    @itwasparadise apple music is a streaming service like spotify while itunes is where you buy songs/albums

  • angelialevy You're not being oppressed by having to #WearAMask (@angelialevy) reported

    Been listening to my iTunes Library while working. Bunch of downloads are taking me down my 'music memory' lane :)

  • tomlahr Der Frosch mit der Maske (@tomlahr) reported

    @AppleSupport Its an Odyssey: there is no problem uninstalling the various iTunes Version that Apple releases for WIN10; your Software department should fix the MS Store Version. That would be fine!

  • AlphaAnthony Anthony Burlingame (@AlphaAnthony) reported

    I still have mp3s I got from Napster in 1999, and none of them have ever given me as much trouble as songs I purchased from iTunes.

  • TaVoCaStErR TaVoCaStErR (@TaVoCaStErR) reported

    @astrero2013 @MARC_intosh A mi me pasa lo mismo!!! @iTunes is there a problem with Itunes on windows?

  • itsrenatak Renata (@itsrenatak) reported

    Websites say this new Windows iTunes update problem is an environmental issue and they are trying to solve why some got infected and not all users and how to work out what update to give us next to fix this or to work around the problem

  • futureanticip8d The Optimist (@futureanticip8d) reported

    One other thing @AppleSupport, Blaine/Blayne a tech at the Apple Store in Crab Tree Valley mall in Raleigh is either incompetent or a liar. He tried to convince my wife that a broken antennae was the reason ITunes on a lightening linked laptop was not able to see the device.

  • r6_suleyman Süleyman (@r6_suleyman) reported

    @iTunes after update #iTunes is broken...

  • koyukki93 who are you???? (@koyukki93) reported

    @ImaneImaneI Both songs are good. I hope they will fix the iTunes issue soon.

  • MargaritaNerd SuperConfusedNerd (@MargaritaNerd) reported

    @BeachTooSandy I can’t get any of the 2021 episodes to play 🥺😭 idk if anyone else is having this issue on iTunes but I wanted to let someone know.

  • HzMajesty Corey Occhiato (@HzMajesty) reported

    @AA_55406 @DisneyStudios Apparently I’ve heard this is a known issue. You go to iTunes and there’s no 4K version. But through Microsoft, Amazon Prime, 4K is available digitally. Allegedly they will have a fix for us soon.

  • ChrisFJM ChrisFJM (@ChrisFJM) reported

    Has anyone else had issues with an iTunes update today? (It totally corrupted the program on my Windows PC and I had to completely uninstall it and download/install an earlier version to get it to work again...) 🤔😕

  • mentalmovieguy Chester Lee (@mentalmovieguy) reported

    @AppleSupport can you answer my dm followed the step in the guide you sent me and the issue is still the same itunes states that items are missing and cannot run on windows 10 this is wide spread and needs sorting asap

  • Zillastorm Zillastorm (@Zillastorm) reported

    Spotify is linking to the wrong Ixchel artist page on my new single just FYI I'm working to fix the issue ASAP! Apple Music and iTunes appear to be fine... LOLLLLL oh well

  • DrLurn DrLurn (@DrLurn) reported

    @VZWSupport @Verizon why is it I feel like I could download a full album from the iTunes Store ten years ago on Edge service faster than I can stream a single song with full bars of your “5G” today?

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