iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ra_salmon_xo the red~haired reindeer 🦌❄️ (@ra_salmon_xo) reported

    @ariel_goldie @DontClickMovie @ValterSkarsgard I know it’s on iTunes (or whatever Apple’s streaming service is) and Fandango. Possible others??

  • bolufisher Bolu Fisher (@bolufisher) reported

    All these months and I finally decided to sign in my iTunes on my laptop. Now I’m putting the damn thing to good use.

  • iamsahil_verma Sahil Verma (@iamsahil_verma) reported

    @tim_cook @AppleSupport WiFi calling feature is not working when i updated my iPhone 11 to IOS 14.3. Have updated the software via iTunes.

  • Che_Injesi INJESS VIEW 🎥🇲🇼 Dziko la Njuchi ndi nkaka (@Che_Injesi) reported

    @Mbirisale Actually iTunes doesn't stop you from sharing the songs after download. There is a way to extract downloaded music from an iPhone. In the end it all comes down to the consumer . They must be responsible enough to understand that sharing music is illegal and wrong ..ndiza nsambi.

  • much_wittering Much Wittering (@much_wittering) reported

    @KadijaKamara My sister's introduced me to your playlist on Spotify, but my broadband is rubbish and I like to buy downloads if I can. Trouble is I don't have iTunes, and not all your stuff is on Amazon. Is there anywhere else I can download "Loving From The Past" and "Grooving"?

  • shawntalley Shawn Talley (@shawntalley) reported

    @MattAaronHarper Yep, I can see that. They were generally on par for me (especially when Apple finally got Spotify a couple years back), & because I do have an iTunes account, its setup was never any trouble, but yeah, those snags w/ Roku were enough for me to go ahead with a 2nd of the former.

  • TheYikesLady The Yikes Lady ᴺᴹ (@TheYikesLady) reported

    @womaraj @ONlKASWOO @saintmotive La Bebe Remix on US Itunes: #2794739833 (peak: ERROR)

  • R_X_Queen Nikki Homicide (@R_X_Queen) reported

    Sometimes I think I'm not that white but then the Hugo cover of 99 Problems comes up in my iTunes shuffle and calls me ******** out

  • FavNerdGuy Rob Taylor (@FavNerdGuy) reported

    @hbomax @ZackSnyder since the streaming service isn’t available in Australia; will the TRUE version of Justice League go to iTunes here? Binge/Foxtel are our HBO options here, binge still isn’t doing 4K and Foxtel is EXPENSIVE even before the @HBO bundle.

  • jeonsjewel ⟨ jeongyeon main character ⟩ ⁷ (@jeonsjewel) reported

    my trust issues are peeking through but lemme not expect one. at least if there’s no mv, we can focus on itunes and other streaming platforms

  • Koltreg Looking for work! (@Koltreg) reported

    @colonelnemo @extremlyuncanny I was in graphic design vo-tech school the first two seasons so it was all people talked about at lunch the day after. I ended up bingeing it my first Labor Day in college 3 years later, bought an episode on Itunes when Netflix was down and wasted living expenses money on toys

  • AlexArrelia Alex Arrelia (@AlexArrelia) reported

    Someone gave me an Uber gift card for Christmas... Okay for starters, I don’t even have an account, but we’re supposed to be in lock down, what ********? Like congrats, you found something worse than an iTunes gift card

  • EmmaDrawsLines ❄️EmmaDrawLines❄️ (Birthday TOMORROW!) (@EmmaDrawsLines) reported

    Update: Minecraft runs well enough. Unfortunately I wasn't able to fix the no-desktop-audio issue I got from opening iTunes. So game audio quality will be questionable as I use my back up strategy.

  • joneaves Jon Eaves (@joneaves) reported

    @joininthechorus I've got a 2013 MBP, and performance is actually better. It's very good. But their iCloud / iTunes integration **** is batshit insane. Between my iPad and this MBP, I'm asked every time I go to use it. I just click "later" now and it stops bothering me. ******* terrible software.

  • DJRuBot Ru (@DJRuBot) reported

    @SpotifyCares My Spotify won’t connect to my sonos system via AirPlay anymore. iTunes music doesn’t have that problem... thoughts? I have the latest version of both apps

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