iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Spankenheim
(@disgruntledeng) reported
@WaluigiCubed well there's your problem right there. Remove PC and insert Mac. (pure sarcasm, I'm on a PC too and itunes on the pc is not the greatest of experiences)
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Jennifer Niles 💜 👑 💜
(@iamjniles) reported
@andjustice4some @AkhilJaxxn I can understand if they track volume through the app itself (ie, Spotify or iTunes) but I'm curious if they can tell if the volume is down on the device (such as my laptop). I can leave Spotify at full volume but turn my laptop volume down.
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jacob
(@_jakery) reported
@SceneOnRadio Hey, twice in the last few weeks my downloaded podcasts from your show have been deleted, forced to re-download, and the listened flag flipped. No other pods have had this trouble. Any idea what might be up? I'm using the itunes feed with @OvercastFM
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Sabamika
(@Sabamika1) reported
@DIET_RIOT_07 What kind of phone? iPhone has to be reset using iTunes. There's a trick for Android that allows you to reset the phone without having the ability to unlock it. Some models are different. 1. Turn phone off, hold volume down and hold power. 2. Choose factory reset. 3. Choose yes.
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hannibal710
(@Hannibal710) reported
@JesseCox iTunes is having issues again this week
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🌱Archiethewonderdog 💙
(@Archiewonderdog) reported
@Sheffield_Kevin I have all those I want to keep in the loft as I’ve had to import them to iTunes three times due to various computer problems. Those I don’t want have gone to Music Magpie/We Buy Books/Ziffit - it’s worth checking all three as sometimes one will take something the others won’t.
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mandy
(@idamaeman) reported
Why is iTunes trying to tell me Midnights is out 23/10. I just wanted to see if the explicit songs are the upside down phone songs. Don’t be mean to me.
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SpanishYN
(@SpanishYN) reported
@Mjoga6 Paypal is preffered but iTunes or Google Play giftcard is also not a problem :)
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not em
(@notwildscreamz) reported
@__Craving__ yea it all comes down to that red tv for example is 15 dollars on us itunes and u get the 30 songs but it counts as 1 album unit if u were to go 10 songs individually it would still count as 1 album unit but for 12.9 dollars
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Jennifer Niles 💜 👑 💜
(@iamjniles) reported
@AndrewGreene864 @AkhilJaxxn I understand but I'm curious if the streaming apps can tell what the device volume is? If I have my phone or laptop volume turned down or on mute, that still counts, right? As long as the app itself (Spotify, itunes) is turned up.
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Malodorous Stink
(@Malodorousstink) reported
from
Brighton and Hove, England
@AppleSupport why are you ripping off customers in iTunes. I’ve just spoken to “customer service “ who have told me tough even though you paid for episodes and it reduced saying “complete my season” now it just gives whole season price. This is price gouging
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Raphael
(@MistaRafael) reported
@Aunty_Les If you trying to sort out iTunes and Netflix etc related issues UBA Mastercard or pre-paid cards will fix that for you
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Trebooks
(@Trcv_ebooks) reported
I'm having iMessage problems, I currently have the iOS 6 iTunes app on my phone later today, maybe I'll find some cheaper options.
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Jenny
(@anijen21) reported
Resolved this issue this morning, but now itunes won’t sync new music I just bought last night? Love how it takes two full days for me to sync my gatdamn phone to my computer (they REALLY want you to pay for icloud)
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Sam Moffatt
(@pasamio) reported
@fmbillwatt The sad world where you long for iTunes to be back and somehow worked better even though you cursed it. Podcasts have been broken for me for years to the point I’ve dwelled on building my own app to suit my needs.
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