iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@kentindell @jamesbromley The Apple TV app is iTunes. They don’t have iTunes on Macintosh anymore. Not to be confused with Apple TV+, the streaming service.
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pretty savage l1sa ❤️🔥
(@swallalisaa) reported
even top 15 is possible, as long as it continues on increasing in paid platforms, our views won't slow down and we should collect more #1's on iTunes (those countries who already got their #1 please keep on buying)
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Anju Sabu🦈
(@ohdakuwaqa) reported
@dando_marc @sarumahdi Very true! That’s the problem with all apple products - my phone lasted for years until one day it wasn’t recognised by iTunes on my laptop. Quite ridiculous.
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Nexus
(@NexxTweets) reported
@SuperSaf Generally this is fixed when the system finally “flushes” out the left over files used for updating. But sometimes it gets stuck. Restore the phone in DFU mode through iTunes and then set it back up, should resolve the issue.
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Jonathan Eby
(@JonathanEby) reported
@mattzollerseitz @criterionchannl Structural issues aside, that’s the most annoying thing about the purchase to me. The disrespect for a century of film history. Like, I’d like to see Vanishing Point on the big screen, or even on Blu ray, but I can’t even rent it on iTunes, and I know I probably never will.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik Yeah in this case it seems to be an entirely different problem which Apple touts as a feature (iTunes Match, or whatever it’s called today). So there are at least two reasons that iTunes can delete your library.
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addi'♡💌
(@winterisyuh) reported
I don't have that much us onces moots 😞 pls buy the feels on iTunes, if you don't have the money use the funds that @billboard_twice have provided, we're dropping down from top 10
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik There’s a configuration option to tell iTunes to not try to manage the files on disk that works around what I did to my library which solves the issue but holy crap why wouldn’t it go “okay you really want me to delete thousands of files?”
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Sean
(@Sean_M0) reported
@cwt_news @_benkaufman It got you to read the terms of service. The itunes agreements should have a couple short stories.
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Joe Kostka
(@j03ko) reported
@SuperSaf Well I know something to do with actually plugging into a computer and syncing with iTunes fixed this issue in the past for my iPods and iPhones.
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James D Lee
(@Ananasi01) reported
wow anyone else having issues with @iTunes seem all my purchases are whipped and I have lost everything I own thanks a lot @Apple
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AKHamlet Books
(@akhamlet) reported
@ES_Alexander7 The other issue with paying such a high price for ebooks is that you are only licensing the book. It is why I still buy cds and burn them to ITunes. If I no longer want a book I can trade it into a used bookstore, I can sell it, I can donate it to goodwill & get a tax write off
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik This is quite literally the reason I stopped using iTunes about a decade ago. Apple gets a lot of hate for having bugs they never fix, but this is the most egregious I think because it’s been a problem on PowerPC, Intel, and arm Macs as well as PCs running Windows XP to 11.
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Cat
(@moggie1984) reported
Anyone else really miss good old #iTunes? The awful #AppleMusic app only allows me to add or delete music from my retro #iPodNano 3rd gen but I can’t play music, access ‘Get info’ or do anything as all the menus are greyed out! 😞 anyone else have trouble?
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Uriah Liskow
(@ULiskow) reported
Hey @Apple, fix your stuff guys. I shouldn't need to sign into my iTunes to update apps if there was a billing problem. Fix it. Tired of all the bs y'all doing.
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