iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Yaroslav Gavrilov
(@appletester_rus) reported
service does not download new music or matches it with the iTunes Store catalog for a long time. Some users have suggested that the problems started in macOS Big Sur 11.5, but this is not the case. The failure is observed on different versions of macOS. Apple has not commented on
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$trawHat D. Vinci ✍🏾
(@artbystrawhat) reported
Been having trouble with iTunes match lately and it sadly turns out i'm not the only one. Wish there was a better alternative. iTunes seems to be the only thing that does what I need.
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The Huddle Breakdown
(@huddlebreakdown) reported
@TheOtherBroony @GerrardONeill @jucojames It should be up on iTunes soon - there was an RSS issue which I think is being resolved now.
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D-Gee
(@D_GeeG5) reported
Anyone got a problem with there iTunes
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ダグラス ミラー
(@DougieShizzle) reported
@9to5mac any chance we can get an article on @Apple leaving iTunes music match / upload broken for 3+ weeks?
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Yaroslav Gavrilov
(@appletesterrus) reported
on the problem. Dissatisfied users suggest that a prolonged failure may indicate the future closure of iTunes Match.
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🄺🄱🄲🚴🏻♂️🏳️🌈
(@kbchirps) reported
@adastroworld @bocxtop Great question. Statistically, Android users outnumber iOS users, but iOS users likely spend more on/in their apps. Does this extend to “free” apps used in conjunction with a separate service paid for outside of iTunes/App Store?
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B.Fares
(@abuabdulaziz_ar) reported
@AppleSupport Dear, my phone is broken and the charging port is damaged. I have not backed up the data in icloud nor (i think) itunes. I have resetted the phone as much as i can as i couldnt access as a result of ghost touch. Can i get the old data notes, WhatsApp messages etc?
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✨❤️🔥𝓖𝒊𝒗𝒆𝒏𝓐𝓒𝒉𝒂𝒏𝒄𝒆❤️🔥✨
(@GivenAChance07) reported
Is anyone having the issue of not being able to purchase #PlaceInMe from the iTunes Store? @Luke5SOS
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Luke
(@lukehmuse) reported
The sound quality of the music is a huge benefit over Spotify which I really like but I also find myself struggling with the UI both on a mobile and, especially as a Windows user, a desktop though iTunes. So I'm really mixed about the service but a free trial is a free trial.
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ΞXSTORMTROOPΞR: creepin back into normal lif 🇨🇦
(@exstormtrooper) reported
@DDesBaillets @iTunes I love vinyl of course but unfortunately it plays lousy in the car. I use apples music match service and if doesn’t match your **** with their library it uploads it to their server and you can access it across your devices. Could be a work around for the Captain album
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Yaroslav Gavrilov
(@appletester_rus) reported
the problem. Dissatisfied users suggest that a prolonged failure may indicate the future closure of iTunes Match.
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Joel Manahan
(@jlawrencem) reported
My entire iTunes library had apparently been duplicated. Every playlist, every song, every album. Even content added from the Apple Music subscription service had duplicate entries. My entire library of local files was not duplicated, however. 16/x
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ダグラス ミラー
(@DougieShizzle) reported
@MacRumors or @9to5mac could we please get your help with an article regarding @Apple leaving a PAID server 'iTunes Music Match / Upload' broken for 3+ weeks? Thanks!! 🙏
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Joel Manahan
(@jlawrencem) reported
And we did. We got… well, we got the Music app. And while it’s not a *terrible* app, it sure didn’t really do a whole heck of a lot to mitigate the central gripe iTunes users had had for years: really poor usability. 14/x
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