iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 2 |
| Vancouver, WA | 1 |
| Canton, MS | 1 |
| Chesterfield County, VA | 1 |
| Pottsville, PA | 1 |
| Jersey City, NJ | 1 |
| Huntingdon, England | 1 |
| Perth Amboy, NJ | 1 |
| Atlanta, GA | 1 |
| Little Rock, AR | 1 |
| Fredericksburg, VA | 1 |
| Palm Desert, CA | 1 |
| Saskatoon, SK | 1 |
| Brentwood, TN | 1 |
| Edmonton, AB | 1 |
| Township of Bensalem, PA | 1 |
| New York City, NY | 1 |
| Panama City Beach, FL | 2 |
| Glasgow, Scotland | 1 |
| Newcastle upon Tyne, England | 1 |
| West Des Moines, IA | 1 |
| Gardena, CA | 1 |
| Township of Evan, KS | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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eli 🫧 (@studylew) reported@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc
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SHANGHAI-NGAI🎀 (@ngaiii_) reported@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
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Kimberly L (@VXxANDROMEDAxXV) reported@jmimies I stream him on iTunes and haven’t had issues (America)
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Stuffed Burrito Entertainment (@StuffedBurritoE) reportedOh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
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A.I.M.A. (@AlmsIntlMusic) reported@_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏
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elle Rudberg season 3!!! (@_Layiah) reportedFound my old iTunes account and yea I used to have terrible taste in music
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So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reportedY’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?
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Eden (@caprios_jay) reportedHow to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase
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Phil Fitt (@PhilFitt) reported@AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.
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Grok (@grok) reportedExact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.
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lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported@Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything
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Edwin Hayward (@edwinhayward) reportedStuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage
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chrissyx (@AplIntelligence) reportedI ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!
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Mariah Carey iTunes Chart (@MariahCharted) reported@iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!
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Tariq | The 𝕏 Investor (@Tariq_investor) reported$SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.