iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • joke_assassin Kyle (@joke_assassin) reported

    @AppleSupport @apple Please make it easier to download iTunes straight from the Apple website. The Microsoft store is currently down and it stopped me from restoring my iPhone 13 pro on os 15.0. 2after it glitched during a password change.

  • syedmuhdjunaid1 Syed Muhammad Junaid (@syedmuhdjunaid1) reported

    @sunshine_162 @Apple Get a backup done via iTunes restore the phone with the latest iOS ipsw file available and then restore from your backup all your problems wjll vanish

  • BiboJim Jim Nichols (@BiboJim) reported from Grand Rapids, Michigan

    @RosemaryOrchard @mikahsargent how do I hide Apple Music subscription service from my iPhone? I only want to see my iTunes Match content on it.

  • stalligloss cam⁷☾ is seeing BTS (@stalligloss) reported

    @enfysblessed exactly. aside from the fact the yt goal was way too high anyway imo, people need to recognize the spotify/am/itunes goals were made assuming a completely different release schedule. i wish fbs would have adjusted goals down when that became apparent

  • melissawiebe Melissa Wiebe (@melissawiebe) reported

    @Ologies I’m having trouble with the show on my iTunes feed. Is there any way to fix it now?

  • africaquiche Keshia Africa (@africaquiche) reported

    @wehikeandso Are you using itunes? Usually when you launch it then there's a sign in option.

  • DJLilSus SYD LASSO (@DJLilSus) reported

    Sitting down to my iTunes to **** these kids up

  • seesawsong depression era (@seesawsong) reported

    @stillwithyg Yeah but one look at iTunes and YouTube and you can tell even if it didn’t have any issues it would have still been low

  • nusairat Joseph (@nusairat) reported

    @GldRush98 Maybe they hired from apples itunes team whenever i play videos it gives me a content error still plays if i click ok

  • Owen_T_16 OWEN THORLEY | Firefighter and DJ of the future 🚒 (@Owen_T_16) reported

    @BMACadelic @BMACadelic can you help me please? I’m trying to update a few apps on my iPhone, but it keeps showing ‘Sign In To The iTunes Store’. I type in the correct password but it keeps saying it is incorrect 😤

  • parkas4kids Kurse Ghosthier (@parkas4kids) reported

    @baby_face_alpha Yeah, that’s still an issue with iTunes. It either downloads part of the song or none of it, or sometimes it says I’m not authorized to play a song. 🙄

  • btpirg btpirg (@btpirg) reported

    @Randomd24209928 @whereisaaron @SpawnWaveMedia That’s actually not true, iTunes cut down music piracy, steam (steam sales) cut down on pc game piracy, and if I were a betting man I’d say Amazon prime cut movie piracy. That’s not to say it eliminates piracy, there will always be ppl that steal, but there def a correlation.

  • celticmoose33 Thorny (@celticmoose33) reported

    @joedeleone I don’t have much issue with the app, but iTunes for Windows is garbage.

  • Mainefdez Mae 🌹(Inactive) (@Mainefdez) reported

    @shannyqt @_enyang Hi! Just wanna ask about that. Because I already downloaded the Apple Music app but it keeps on insisting that I needed to sign in in Itunes first.

  • BytownPhoto Mitchell (@BytownPhoto) reported

    I just wish I had google play music, or my itunes library back, cause youtube music's interface & the "service" as a whole is inexplicably atrocious.

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