iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • LenovoSupport Lenovo Support (@LenovoSupport) reported

    @p999b Hi. Sorry for the trouble. Do you have Chromebook with Linux? Could you send us a DM with the serial number and the error that you're getting while installing itunes? We'd like to look into this further. Auxen_Lenovo

  • _Bob_S Bob S. (@_Bob_S) reported

    @markgurman Is it true that it will be a subscription service? Charged by the mile or by the day? But onboard iTunes will be free!

  • KearraAyers Cudder👑 (@KearraAyers) reported

    @Apple please sort your iTunes connection issues out between the new iPhone 12 and Mac books not syncing or even picking up the fact a phone is connected. I’ve been dealing with this for 48 hours downloaded every update possible and now I’m crying from stress 🙃

  • publicradionerd Dr. Jami Rogers (@publicradionerd) reported

    WBUR's live feed is doing all kinds of funky dumb **** to me today. Keeps cutting out on my phone and now iTunes on my laptop just skipped down to WBEZ. *** sake. I do not need the interruptions in this moment of national crisis!

  • Francis_NYC Francis (@Francis_NYC) reported

    @HOT97 @JamaalBowmanNY @EBROINTHEAM I heart radio via itunes (computer) , i tried to google streams too n it keeps saying error but i was just listening like at 7AM

  • xthelastbags erik😷 (@xthelastbags) reported

    @unfiltereddad @klambearreport akin to shaming someone for not reading the entirety of the iTunes Terms of Service, tbh this is dumb!!

  • itsrenatak Renata (@itsrenatak) reported

    I will update my computer this morning using my portable internet seen as my modem is not working at the modem and I am going to check various files for updates. I will also download my iTunes album to my iPod and then into my library on computer from my iPod.

  • jpatriot_4 JPatriot (@jpatriot_4) reported

    @TheLeoTerrell @ApplePodcasts @iTunes Please lady! Quite frankly she is really trying to get the heck out or Dodge because she knows some stuff is going down.

  • psychaddy Addy (@psychaddy) reported

    @Bob96424540 @scottmelker @CoinbaseWallet Thanks but, this doesn’t explain what to do if entire iPhone got reset due to space issues and was restarted with all data gone including pics and notes and no backup ok itunes or icloud

  • JaxOmen Jax Omen (@JaxOmen) reported

    @why_sophie_why @bastardspod @IwriteOK i literally can't even play it on the iheartradio website, it says the episode is "not available" when I click play. I normally pull from the itunes feed and that gives a connection error when trying to download

  • timruhter Tim Ruhter (@timruhter) reported

    Is there a good iOS app for playing my iTunes library? The music app has gotten terrible pushing 🍎music.

  • Kathy_Darling Helga stays at home (@Kathy_Darling) reported

    @randywsandberg @Apple I've signed into the apple tv app on my lg tv twice (but it's prompting me again anyway). But then it tells me I don't have an iTunes store account. But you can't create that without downloading itunes on my PC. It's been a terrible experimence and I'm over it.

  • unavko (@unavko) reported

    @infektdubstep u r in  ecosystem, so ALAC is ur way for iTunes etc. there r some diffs in sampling rate and bit quality which someone can consider as -, but its havin metadata option, its playable by nxs2 & 3000s too, so i think theres no problem for gettin it

  • 808Wyatt Wyatt (@808Wyatt) reported

    Look iTunes it’s my choice if I’m trying to go deaf. Stay out of my business and stop turning down my music.

  • DS_Music394 🎹DS Music @ BotW Album OUT NOW!🎶 (@DS_Music394) reported

    Music distributing peeps: Is there a good service you use for Spotify/iTunes presave/preorder campaigns? I tried using Toneden like for my usual smartlinks but I got an error of "this link is disabled unless you get premium" after I spent all the time making it 😕😕😕

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