iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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JETT
(@lordegriffin) reported
is itunes match down or…
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Ixxy 🏳️🌈
(@bluebird1059) reported
@AppleSupport I can't figure out where to go on your website for this problem. Playback of movies/tv shows on iTunes on my computer flashes between black & white/color. It's an HP. Never had an issue until now.
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Boomieleaks
(@Boomieleaks) reported
@AUChizad There were reports of several different hunter Biden “hard drives” circulating well before this laptop story. You take one of those “hard drives” (which you can acquire with an iCloud/iTunes login), and flash it to a laptop.
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Adam Shaw
(@fimbulslair) reported
Day 18: Had some stomach trouble last night, think I might have a minor bug. Still dry though. Also Spider-Man: No way home came out on iTunes so my pre order came through and I watched the hell out of it. Still awesome.
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TwilightTheDragonHybrid
(@Twilight19871) reported
Hello @AppleSupport, Been having issues with my iPhone Xs. I'm trying to download apps but I get stuck in a loop that says I haven't used my Apple ID in iTunes yet. It asks me to sign in and I do just that, only to be brought back to sign in again. Please fix this.
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Moe
(@moeetweets) reported
@MetaSpiderman First half I actually fell for it until I scrolled down and read the rest with the QR at the end It’s like the fake IRS calls when they want you to make 10 payments using ITunes cards 😭😭😭
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Burrito Justice
(@burritojustice) reported
@jpabillano @Airminded can we also talk about how laborious the iTunes->iPod->car dance was—via a cassette adaptor, obviously—but with no realistic way to charge while driving also I seriously investigated drilling a hole and dropping a firewire cable down into my garage to make syncing easier
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Kate Johnson
(@K8JohnsonAuthor) reported
Okay, why is Hozier missing from my iTunes? Is there some rights issue I’ve missed? Some of my playlists are looking a bit scanty too.
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Curtis Johnson
(@cjohnson999) reported
@JakeSherman Terrible, but will it then be automatically downloaded into iTunes on every apple product?
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Bob Keeley
(@rkeeley) reported
@iTunes my music match isn't working on my mac. I think the problem is on your end. It works on my phone.
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Bad Gays
(@badgayspod) reported
@GirlsGutsGiallx @InterKen We put out one file that gets picked up by all distributors. Unless you’re a subscriber to Spotify they don’t make anything off our show. Neither does iTunes, nor Stitcher, nor Google Podcasts. No one makes a cent from us unless they’re a paid service on the listener side.
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🌙🏴☠️
(@dejawooyoungie) reported
iTunes' not working on pc. Bummer.
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Archer Bowman
(@ArcherBM) reported
@deblasco @aaronjmate Can you put emails on there that match what is on the server? Can you place never-before-seen photos and videos on the laptop? Can you match text messages and passwords such as iTunes?
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EpicLPer 💉💉💉 (Stefan Kern)
(@EpicLPer) reported
Still sad that you can't install @altstoreio on Windows Server directly cause iTunes/iCloud won't install there due to version string checks.
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sab⁷ ia
(@doyaddaeng) reported
My itunes is not working properly
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