Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:


Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Ilobu, Osun State 1
Mumbai Suburban, MH 1
Munich, Bavaria 1
St. Petersburg, FL 1
Peine, Lower Saxony 1
Escondido, CA 1
Bormujos, Andalucía 1
Houston, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:
  • Sergio De Prisco (@sergiodeprisco) reported

    Hi @krakensupport, how a customer verified as a financial institution can get a direct line to be able to work with your exchange? AA02 N84G RHJE ZJHA

  • Mairi Gretter (@GretterMairi) reported

    @dstjulian @RoseSidney2 @krakenfx This Uniswap exploit is a ma{jor issue that needs to. be addressed. Why isn't anyone talking about it? ,The link to the MEV Bot process is on my TL - I retweeted it:,

  • Nate (☞゚ヮ゚)☞ † ♥ (@nthnu) reported

    @krakensupport On the website I can use Lightning Network to send/receive BTC. Will Lightning be coming to the apps?

  • Crypto Knight 💜 (@patricktown) reported

    .@krakensupport is friggin' excellent. Opened a detailed ticket about an API issue & they responded right away with very useful info. Then they followed up days later to make sure the issue was resolved. Definitely instills confidence in @krakenfx during these rocky times.

  • knoxtrades | (@knox_trades) reported

    Comparing @coinbase Business support to @krakenfx Business support isn’t a comparison. Kraken support has been incredible to work with while setting up a business account. 🙏

  • ₿itcoinization  (@bitcoinisation) reported

    What is going on with @krakenfx ???? Why are you holding on my withdraws? I can't withdraw because of a hold on my deposit that I made last Saturday which cleared on my account on Monday. If you are having banking problems why did you allow the deposit to take place???

  • sushi (@sushigirlie2022) reported

    Can someone help me how to deal with @krakenfx . I am not able to transfer my bitcoin out of the exchange for over 2 weeks now. Anyone else has these issues?

  • metaneuron (@metaneuron) reported

    .@krakenfx is taking weeks to verify accounts, so people are unable to withdraw their funds. Maybe they are hiding a liquidity problem? is Kraken solvent? @krakensupport

  • Marc (@0x000000000marc) reported

    Got absolutely rugged by @krakenfx by using their mobile app instead of website. Instead of their regular fee schedule they charge 1.5% through their mobile app to market buy with existing balance. (Not credit card buy). Really disappointing.

  • Rob van de Geijn (@robvdgeijn) reported

    @krakenfx would like to inform you that the servers are very slow. - Problem loading data. Check back later. - No direct acces to assets and need to reload page multiple times to acces trading assets.

  • Nigel Grimshaw-Jones (@nigelgjones) reported

    @krakenfx Hi Guys, I logged in this morning from NZ. Support keeps logging me out so come to Twitter. Normally use SB off ramp, its still there and I need SWIFT. Do I still use it or change to Frick? If I change is there anything I need to do apart from select Frick?

  • GM (@GMGoz1x) reported

    @krakensupport Regarding your current investigation on intermittent issues with market data connectivity within Kraken Pro. -- I had a similar issue but it has now been resolved. I presume it was due to Filecoin (FIL) Funding Maintenance

  • Fred Garvin (@BSquared_CI) reported

    @krakenfx is the exchange down ? It will not load

  • HollywoodSnob (@HollywoodSnob_) reported

    @krakenfx Your site having big problems. Funding page not loading completely. Other pages show "internal error". Fix your stuff!

  • Tee Gee (@TeeGee7807) reported

    @krakensupport coinbase is down having connectivity issues with logins...I'm thinking of switching over to Kraken.

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