Kraken Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BKS (@BrianKSouthard) reported 3 minutes ago

  @LeonidasNFT @krakenfx All I know, is anyone selling $dog down here is an idiot

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  iammm 💨 (@iam_metamike) reported 4 minutes ago

  Spent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.

• 
  Harshvardhan zala (@iamhr23) reported 11 minutes ago

  @Atleti @krakenfx @collectibol **** pathetic club

• 
  Steven Potts (@CaptainSteven52) reported 17 minutes ago

  @krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.

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  MoonCake (@MoonCake1738) reported 18 minutes ago

  @cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit

• 
  Jan (@JVeleusic) reported 25 minutes ago

  @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

• 
  morgan (@xomorgan___) reported 26 minutes ago

  @SpursOfficial @krakenfx yeah i should have known wtf is this

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  De𐤊u.kas (@Deku_0neForAll) reported 27 minutes ago

  Hey @askkraken @krakenfx — tried out the Krak app on the App Store to test the ecosystem. Deposited via ACH a week ago, and it STILL shows $0.00 spendable, blocking me from moving funds over to Kraken Pro. ​What’s the point of a consumer app if internal liquidity is locked in a silo for 7 days? Fix this deposit lockup.

• 
  Tifi (@CryptoTifi) reported 28 minutes ago

  How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

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  Lea Thompson (@LeaT_Design) reported 28 minutes ago

  @xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?

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  The **** Of The UK (@therapeoftheuk) reported 29 minutes ago

  @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

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  cosseraOnly (@cosseraDaOnly) reported 30 minutes ago

  @SpursOfficial @krakenfx RDZ should tell us something we do not know coz wtf is this...even if we win that's not it @dasnalfa

• 
  Akky G (@Akky6767) reported 31 minutes ago

  @krakenfx It’s been 10 working days my withdrawal is still in for manual review what is going on??? You guys said 5 working days!!!

• 
  Big ***** (@Salibasexual02) reported 32 minutes ago

  @thfc__zone @SpursOfficial @krakenfx Same problem as last year, where’s the creativity?

• 
  Max🇸🇪 (@Maxxx_thfc) reported 32 minutes ago

  @SpursOfficial @krakenfx The pace of that backline could be a problem today but COYS