Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Binghamton, NY 2
Shrewsbury, England 2
Olten, SO 1
Fayetteville, NC 1
Stoke-on-Trent, England 1
Reading, PA 1
Spokane, WA 1
Aveiro, Distrito de Aveiro 1
Rochester, MN 1
Rolla, MO 1
Chicago, IL 1
Norsborg, Stockholm 1
Pembroke Dock, Wales 1
Hamilton, Scotland 1
Newark, DE 1
Owings Mills, MD 1
Austin, TX 1
St. Louis, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealMikeETV Mike Engels (@TheRealMikeETV) reported

    Also another nice thing about this, that silly hitch where there was lag when doors opened on the Normandy has stopped, and load times are quickened #MassEffect

  • Ben_ColdShadowz Ben (ColdShadowz) (@Ben_ColdShadowz) reported

    Anyone else having trouble launching Mass Effect on Xbox?

  • BakrOrNotToBakr Nerdy And Tall.. (@BakrOrNotToBakr) reported

    @xDoobieSnacks @Xbox @masseffect I don't even have headset on for this game and still crashes. Did the unplugging thing to and no luck. It will literally crash as soon as I press any button. Even during opening loading screen b4 "press any button"

  • Drakulya240 Joseph Presto (@Drakulya240) reported

    @masseffect @macwalterslives Are there any game testers anymore? How did a problem such as “can’t start game if anything other than controller is connected” gets by???? What is this nonsense already. I’m available to test games so these problems don’t happen on launch. Just saying.

  • RinSabreDelta Sabre Edic (@RinSabreDelta) reported

    Stayed up just to play @masseffect at midnight. Game won't play, just crashes. Tried redownloading, same issue. Am I gonna have to get a refund? Is that even an option?! #MassEffectLegendaryEdition

  • bobshigity bobshigity (@bobshigity) reported

    @RisingSaint84 @masseffect Mine was doing this too. Quick google search showed that on Xbox, if anything besides your controller is connected wireless, it'll crash i.e. headsets. Disconnect headset, launch the game and once in, reconnect

  • Biggy2325 💙Terence Colts Fan #1 💙 (@Biggy2325) reported from Indianapolis, Indiana

    @Jc8420 @masseffect I'm having the same issues on xbox

  • CentipedeIndeed CentipedeIndeed (@CentipedeIndeed) reported

    @NataliePaquett9 @masseffect Disconnect your headset and try again

  • deKoderofficial Dakota (@deKoderofficial) reported

    I am so excited for #MassEffect but I have to finish persona 5 Royal first 😭😭 first world problems

  • SemiEvilSquid Monster Hunting Squid 🦑⚔ (@SemiEvilSquid) reported

    @jacquicollins_ My one issue with Mass Effect is that I could never get my shep to look anything but an idiot.

  • TheSilverHorsey TheSilverHorsey (@TheSilverHorsey) reported from Northvue, Pennsylvania

    @bioware @masseffect I have a problem with Mass Effect: LE already. Game crashes at the Press Any Button screen. Literally the first button press crashes it. I’ve restarted my Xbox Series X a few times already. Suggestions?

  • DUDEGUYMANBABY DudeGuyManBaby (@DUDEGUYMANBABY) reported

    @masseffect WTF! I watched it hit 00:00:00 now it wants 55 more minutes? I need my damn fix!

  • DerRukz DerRukz (@DerRukz) reported

    Hm. Should I get Mass Effect? So that I can finally finish Mass Effect 3 without malding? Having to use a hex editor, telling the support about the errors and just getting the answer "Thank you for your ticket. Unfortunately, development of Mass Effect 3 has halted."

  • TheKeyPit TheKeyPit (@TheKeyPit) reported

    @EvilBoris @masseffect Reminds me of a problem a friend once had with Call of Duty 4 on PC where the game would crash upon start when a headset was connected.

  • Jc8420 Madmartigansmarts. MBE (@Jc8420) reported

    Was excited to start playing @masseffect legendary edition, but it continues to crash within seconds of launching the game. I Haven't even made it to the main menu.

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