Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • adambmerritt Adam Merritt (@adambmerritt) reported

    @BioWareGear I just received my Mass Effect Legendary Edition Cahe - Wave 2 and my N7 Helmet is defective. The blue LEDs work but the red LEDs do not. Just submitted a customer service request via Development Plus Inc.

  • Eagle_Eye_Gib Jeremy (@Eagle_Eye_Gib) reported

    Playing through Mass Effect 2 LE and on the crash site for the Normandy. I forgot how stupid eerie this is. #Masterpiece #MassEffectLegendaryEdition

  • DBrockitt007 Daniel Brockitt (@DBrockitt007) reported

    Sorry everyone: Mass effect 2 decided to crash on me and then deleted the save game data on me 🤬grrrrrrrrrrr!!!!!!

  • kuliddar David Mariez (@kuliddar) reported

    @JamieLovett Not a train wreck at all. Issues amplified by publications like Eurogamer that just kept hammering on it over and over again. Was it a good game? Yes! Was it better than the original trilogy? No! Will I do another play through ? Definitely! #masseffect

  • Fiannawolf2 Fiannawolf, Questing for the Superversive. (@Fiannawolf2) reported

    I want options! If your setting is much more hopeful: Then yes, please use that plot armor to make many GOOD guy characters happy at the end. Kinda how the Illusion of Choice was broken In Mass Effect series. OFFER A GOLDEN ENDING in RPGS esp if they start out more optimistic.

  • JabaTheFat Jay Bloomfield (@JabaTheFat) reported

    @DeanRoyWoodward @D_J_Savage @eurogamer That's my thought. As a game it's pretty great once the bugs were sorted but it's a bad mass effect game and I think that's the issue people have. It's missing that certain spark

  • aleah_the_brave aleah ✨ (@aleah_the_brave) reported

    my biggest issue with the mass effect trilogy is that i keep forgetting to feed my ******* fish and they DIE!!! can someone else on this ******* ship not spare two seconds to feed them for me while i’m out saving the galaxy like damn

  • RangerValor Valor (@RangerValor) reported

    @masseffect @bioware @macwalterslives Hey! I'm having an issue with achievements not registering on Xbox in the game. Is this a known issue?

  • catboybaden jac | KLEE HAVER!!! | 60/90 kazuha (@catboybaden) reported

    i have a problem with my pc so i cant play mass effect... shakes

  • lukatory_Twitch Lukatory (@lukatory_Twitch) reported

    Day 1 of Mass Effect was fun. Def has some issues that I feel could have been addressed with the remaster but oh well... look forward to thr next stream where we will actually start the story and not just wander doing side content for 5 hours

  • BlazeKnight0923 Mike 🔥 Blaze Knight 🔥 (@BlazeKnight0923) reported

    @masseffect Can I just crash a meteor into the Mass Relay before they get here?

  • PlayerEssence OJ - PlayerEssence (@PlayerEssence) reported

    The next Mass Effect game cannot run from Shepard's timeline and what happened. Fix Mass Effect 3's ending, embrace the characters in that timeline, and follow what made the original trilogy great. Andromeda ran scared from the debacle endings of ME3 and they payed for it.

  • mslyraharte Lyra Harte (@mslyraharte) reported

    Seems like @bioware have screwed up the save system in @masseffect Legendary Edition. Creating a save file also creates dozens of blank 0hr Soldier class saves under the same name. Deleting one of these wipes your original save. I was 48 hrs in, on NG+. Annoyed and upset. Fix it.

  • cryptidcrepe cryptidcrepe (@cryptidcrepe) reported

    @masseffect My game crashed on Xbox Series S today and I lost 300K credits upon reload. None of my saves have my previous amount. Is this a known issue? I was just about to upgrade my weapons too. 😩

  • NotJohnDaker Not John Daker (in RCIA) (@NotJohnDaker) reported

    @Fiannawolf2 Too true. Mass Effect 1 set up so much good stuff that was squandered by the sequels. I am not saying they should have had all 3 games perfectly planned out from the beginning, but an outline would have been a good idea. Would have prevented the story problems 2 & 3 had.

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