Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLordTay Tay Homo (@TheLordTay) reported

    @masseffect Will you guys eventually patch the issue in ME1 and ME2 where the voices cut before the dialogue is done and where the mouth stops moving before the dialogue is over?

  • pattywhaKK Pat Polomchak (@pattywhaKK) reported

    I know there was a slim chance that they would fix any of the typos in the subtitles and infographics for mass effect legendary edition, but seeing a misspelled word in a remake of a major video game is still jarring

  • RoutineIdiot Spaceship Gary (@RoutineIdiot) reported

    I'm sure someone has already said it to fix the ******** ending the games had, but why wasn't the end decision for Mass Effect "you have to sacrifice either Earth or Space UN?" to actually reflect what the Renegade/Paragon options had been for 3 games?

  • CrowSphere Crowsphere #AntiFacism #BLM #AFTP (@CrowSphere) reported

    1/3 @masseffect Legendary Edition turned out to be a legendary toll on my emotions. It refused to launch (just opens Origin and stops) and I've wasted too much time and emotion trouble shooting and scouring the internet only to keep getting my hopes up.

  • safeharbored keelah se'lai (@safeharbored) reported

    apparently clicked the wrong response on accident during a garrus conversation and messed up his romance, so naturally now I'm replaying half of mass effect 2 to fix it

  • L_Darbyshire19 Liam Darbyshire (@L_Darbyshire19) reported

    @masseffect @bioware please fix the insanity 2 and paramour 2 achievements on xbox, I've done both requirements but nothing has been unlocked. Don't want to start another insanity playthrough

  • Nick_Dainuhsor Nickolas Tsikuris (He/Him) (@Nick_Dainuhsor) reported from Riverview Estates, Florida

    @EAHelp Experiencing a bug in the Mass Effect Legendary Edition. On a my very first play through in ME2, I’m able to choose Flashbang Grenade as a bonus power. I haven’t played ME2 yet… Is there any work around or upcoming patch to fix this?

  • MM9127815101 FrazerTownGuy (@MM9127815101) reported

    Mass Effect 3 Legendary edition (PS5) crashes during the Omega relay cutscene every time. Apparently this is a pretty widespread issue and has been reported on multiple forums. Getting past it seems to be like winning a lottery @RishiAlwani @IGN_IN @EA

  • UmberQueen 🔱💙QueenUmber💙🔱 (@UmberQueen) reported

    @Gaia_Beast Oh that's fair enough. I'm just used to people saying games made by the people who made mass effect are to challenging. Like dragon age inquisition. I've had people tell me the game is to hard but I never had a problem with it, past me being dumb.

  • rikkuni herrDoktorat (@rikkuni) reported

    I seem to remember struggling with this back in the day too. Knowing me, I wouldn't have rested until I fixed it... but my updated code still has the problem. #MassEffect

  • AustinSV_ Austin (@AustinSV_) reported

    The Mass Effect video is about done, but reportedly there's supposed to be a patch soon. I'd like to wait for that, I'm expecting it to fix the level transferring issue and language selection, meaning I wouldn't have to mention those in the video

  • starcrescendo Christopher Martone (@starcrescendo) reported

    Me: Its literally impossible for a company to exist that builds its business upon disappointing its customers. EA: Releases Sims 4, almost ruins Dragon Age, ruins Mass Effect, ruins Madden, ruins SimCity, ruins +promises to fix + abandons Anthem. When do we stop?

  • JetstreamAde Adenax (@JetstreamAde) reported

    Bad start to my Mass Effect insanity playthrough Tried to do a glitch to get an achievement easier, fell into a section that I deemed to be actually impossible, had to delete the save file and I was already several hours in Nearly lost my ******* mind, oh boy

  • YasserM86 Yasser Masood (@YasserM86) reported

    For the first time ever, I experienced a game crash on my @PlayStation_ME 4. Guess which game? @bioware’s Mass Effect: Legendary Edition, and submitted the crash report directly from the console.

  • radio_chio ✨Bug! ✨ (@radio_chio) reported

    Finally got around to starting Mass Effect and 20 minutes in the PS4 decides to overheat or have some kind of graphics issue. Noooooo

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