Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • BioWareGear BioWare Gear Store (@BioWareGear) reported

    @funky_chavalo @masseffect If you have a question about your order, please contact our customer service team so they can provide you with the most up-to-date information

  • Mettatrack GayTerminator📺 (@Mettatrack) reported

    @JG68279271 @MattCaulder @JewelKnightJess So two large factions(kind of like AoS’ grand alliances). That then get broken down into the actual factions. Maybe out lier factions that don’t fit into ethier? Like Rachni, Geth (based on if this game is set before or after the. Events of Mass effect), or reaper servants.

  • RadiantFalconGV Radia, a reploid in the guise of a human (@RadiantFalconGV) reported

    Can we bring Iris back in some fashion in a Mega Man X spinoff title where she has the option to diplomatically solve problems or punch things with her fists? Just look at Arkham Asylum to combat, and mass effect for dialogue trees

  • beer_mat_movies Beer Mat Movies (@beer_mat_movies) reported

    @EAHelp Is there going to be a patch to fix the Mass Effect 3 cutoff issue? Or am I stuck at the end of 2 forever?

  • BioWareGear BioWare Gear Store (@BioWareGear) reported

    @ThisIsBeccaCox @masseffect @bioware If you can share with us your customer service number, we can follow up with the Customer Service team about this issue

  • kenpex c0de517e/AngeloPesce (@kenpex) reported

    @longbool @philiphammer0 @fizzychicken Sure, but it has to be unplayably broken. Only examples I can think of that affected sales are stuff like Cyberpunk, Mass Effect Andromeda, Fallout 76... it's very rare

  • Quasi_Saturn James (@Quasi_Saturn) reported

    Mass Effect Andromeda however was released incomplete and fundamentally broken. It is not acceptable for publishers to rush out games with the intention of fixing them with patches months later. People should complain when they pay for a product which does not function.

  • BioWareGear BioWare Gear Store (@BioWareGear) reported

    @SpectreWarden @masseffect @TeamSanshee Thanks. We were unaware of that issue. It has been fixed now

  • ThisIsBeccaCox Becca Cox (@ThisIsBeccaCox) reported

    @BioWareGear @masseffect @bioware it's been almost three weeks since my Garrus Statue was lost in the mail and your customer service people have ghosted me. What do I do now? I see others getting replacements.

  • CactusRoseAmber Amber 🌵 ARGs, Games, Mental Health (@CactusRoseAmber) reported

    Its been forever since I touched the Mass Effect games Would anyone have a problem with me playing them again and crying over Garrus Vakarian? There's no Shepard without Vakarian and I just miss that.

  • STUIsoMed Iso (@STUIsoMed) reported

    @yungdindux PS pe frame rate lock ka issue I do not like tbh. Other than that, I only play three games at present. (1). Doom Eternal (2). Mass Effect Legendary Edition (3). Doom 2016. Inse zyada I play Ghost Recon Wildlands occasionally. GPU ka jo latest hoga uss time pe vo lenge.

  • howcanmirrorsb1 howcanmirrorsbereal (@howcanmirrorsb1) reported

    @Gothalion Mass Effect 3 was actually as good a game as the trilogy needed it to be. All cut content, all past squadmates, revamped Priority: Earth mission, no Kai Leng, no 60+fps bug, no broken journal system, no MP map N7 missions in the SP, no Starkid crap, no nightmares, no RBG ending.

  • Fallen_Zen Piotr Panasewicz (@Fallen_Zen) reported

    @masseffect is it possible to fix Mass Effect 3 Omega DLC quests still lingering in the journal like Assist Harrot, Assist the Hacker and Assist the Mechanic. I missed to find the items and completed the DLC and I’m unable to finish those quests.

  • Jayne11190492 Jayne (@Jayne11190492) reported

    @yennessy_ @masseffect I do know about the issue, yeah. But, even with the issue, it was still doable for me. Took two playthroughs to get all three of the Paramour ones and I understand the desire to have achievements and I really hope this gets worked out for you.

  • ThisIsBeccaCox Becca Cox (@ThisIsBeccaCox) reported

    @BioWareGear @masseffect @bioware My customer service number is 57920. Thanks for your help!

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