Mass Effect Andromeda Outage Map
The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Mass Effect Andromeda users affected:

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Birmingham, England | 1 |
Potsdam, NY | 1 |
Anchorage, AK | 1 |
Chicago, IL | 1 |
Fort Mill, SC | 1 |
Olten, SO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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rufete (@ivan68127937) reported
@masseffect pls the game is broken i cant play on steam wtf
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Scott Key (@thescottkey) reported
@SirCopo Fair warning: mass effect 1 had some pretty major issues that were (mostly) addressed in mass effect 2. From what I understand legendary edition tried to fix some of them, but who knows if they got them all.
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rufete (@ivan68127937) reported
@masseffect i mean i cant play on steam. its broken
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Glorious Kev - Ready For E3!! (@GloriousKev) reported
Has anyone else experienced a bug on #MassEffectLegendaryEdition on #Xbox where if you use a wireless headset the game will completely crash once you press a button on the controller? This is happening to me with the new Xbox Wireless headset but only happens with Mass Effect.
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rhys (@rhysjeffs) reported
@Carlosfromage I’m having issues. FreeSync and HDR appear broken for me. Not seeing anyone else with the same problem so possibly not a widespread issue. Other than that, slightly dodgy controls on PC, but otherwise the same old Mass Effect but prettier.
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𝕰𝖗𝖊𝖓. (@AranThor66) reported
@htowen97 @masseffect No error message, no unpacking, nothing. Just simply will not launch.
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Cassim Ketfi (@NotCassim) reported
@masseffect @macwalterslives congrats on Mass Effect Legendary Edition release ! I'm a bit disappointed by the fact you can't play the game with the English cast and the french text. I'm sure you're taking feedback. Is there anything you could do to fix this ? @shinobi602
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BloodDevil (@BloodDevil0) reported
@masseffect @bioware not gunna lie to you guys ME 1 needs an FOV slider or fix cause as it is just feels horrible
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els (@LukeBrooksICant) reported
Is anyone having issues with the @XboxSupport @Xbox digital copy of Mass Effect Remastered ? Try to skip intro or go through title screen and it crashes.. Reinstalled and everything!
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Stitch (@Stitcheuh) reported
@Arlequinn4 @masseffect Exact same issue. I tried launching in admin mode, same result.
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Blyn (@Blynhelb) reported
@CommieKinetic @masseffect Same issue here!
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Just James (@NoMassAppeal) reported
@andrearene @masseffect @bioware Also - fyi for anyone with crash issues at startup...... there's a wireless headset related bug causing it. Turn off wireless headset. Start up... launch one of the games, then you can turn on your wireless headset.
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Eric is a Eldritch Slug🖤🦅 (@EricjustasonSub) reported
@KaidanAlenk0 Mass Effect is so half asked with the spectres. Like it sometimes is like "oh the spectres have too much power and that's a problem." But it also must maintain Shepherd as space Jesus so it falls apart
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ChiliandChill ⚫🐘⚪🟣 (@ChiliandChill) reported
Steam's preloading is a broken waste of time. I preloaded Mass Effect, and when it unlocked it said it would take six hours to unpack it. For me, it's quicker to uninstall it and download it again. Like 7 hours vs 1.5 hours.
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Josh Wooton (@thepunkpanther) reported
@masseffect @bioware It just keeps crashing at sign in.