Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • 825bradk Brad (@825bradk) reported

    @masseffect @bioware Did they fix the New Zealand trick? I can launch the game but can't get past the title screen.

  • jadaiyuki Chris Anguiano (@jadaiyuki) reported

    @LandoDub I remember Xbox saying Gears is an issue with no update on a fix. But MCC makes sense considering how big the game is between multiple titles. Same for Mass Effect. The installation process is similar to MCC with separate installs.

  • Jc8420 Madmartigansmarts. MBE (@Jc8420) reported

    Was excited to start playing @masseffect legendary edition, but it continues to crash within seconds of launching the game. I Haven't even made it to the main menu.

  • Dragon_Donut AG Network (@Dragon_Donut) reported

    Might be able to stream tonight. We're having internet issues, but apparently I can play mass effect in about 3 hours. So I want to give it a shot. Lol

  • KaidanAlenk0 Comrade Kaidan (@KaidanAlenk0) reported

    Now my PlayStation says 43 more minutes until I can play Mass Effect. When I click it, it goes to zero but then gets stuck in a loop of attempting to start it over and over. It’s a PlayStation issue but one more hour it seems!

  • bobshigity bobshigity (@bobshigity) reported

    @RisingSaint84 @masseffect Mine was doing this too. Quick google search showed that on Xbox, if anything besides your controller is connected wireless, it'll crash i.e. headsets. Disconnect headset, launch the game and once in, reconnect

  • Dextrousset208 Kody (@Dextrousset208) reported

    @Jc8420 @masseffect Wireless headset issue turn it off until your in the main menu for one of the games

  • deKoderofficial Dakota (@deKoderofficial) reported

    I am so excited for #MassEffect but I have to finish persona 5 Royal first 😭😭 first world problems

  • RinSabreDelta Sabre Edic (@RinSabreDelta) reported

    Stayed up just to play @masseffect at midnight. Game won't play, just crashes. Tried redownloading, same issue. Am I gonna have to get a refund? Is that even an option?! #MassEffectLegendaryEdition

  • Lilseb93 Sebastian Cardone (@Lilseb93) reported

    The only problem with being part of the gaming community on Twitter and other sites is that a lot of people get the new games and you feel left out when you don't get it. After Mass Effect, I'm really going to have to watch my money. That's why I had to pass on Returnal.

  • alph_jon Nicodemus (or Nico for short) (@alph_jon) reported

    @royal_poodle To this day I would still say that Mass Effect 3 is worth playing. It is a great game minus the ending. That's really the only place it stumbles and the Extended Cut did a little bit to fix it. It wasn't a perfect fix but it was better. The rest of it is outstanding to play.

  • rieper47 ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Esk, State of Queensland

    @masseffect reporting a glitch that the camera gets stuck during combat sometimes in Mass Effect 1 #Glitch #MassEffectLegendaryEdition

  • Kyamorii Sar (@Kyamorii) reported

    @9Bryaaan2 @masseffect @bioware Having the same problem

  • heinyhxc heinyhxc (@heinyhxc) reported

    i may have finally found a fix to the Metro 2033 problem, but i'm not 100% sure. doesn't really matter too much though because tomorrow Mass Effect: Legendary Edition comes out and you can count on me streaming that. until then, i should go.

  • SchneiderJ9 Paul Schneider (@SchneiderJ9) reported

    @masseffect is everyone having an issue making it past the first menu?? #MassEffectLegendaryEdition

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