Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkKelsall5 Mark Kelsall (@MarkKelsall5) reported

    @masseffect I'm having an issue with broken pixels down the right hand of my screen on ME2 (about 1cm width) since this update installed ... Will this be fixed quickly?

  • Unleadedthought Unleadedthoughts (@Unleadedthought) reported

    @masseffect What about my squad just shooting at walls instead of the enemies?? No fix for that??

  • d4rkfallen Michael Bryant (@d4rkfallen) reported

    @masseffect Seriously still no fix for losing access to abilities if you put points into all skill lines? My adept grabbed electronics as bonus & maxed it but after putting 1 pt into stasis I've lost my maxed out overload which is good & useful unlock stasis in ME1. Didnt notice for hrs

  • JohnM_81 Commander Juan Solo (@JohnM_81) reported

    @masseffect Fingers crossed this finally fixes the dialogue de-sync issues I've had on PC for ME 1 and 2 since launch.

  • mattiarockgod Rockgod (@mattiarockgod) reported

    @masseffect There's an annoying audio bug in Mass Effect 1: some lines are cut in the middle or at the end. It's quite frustrating to hear a character speaking, and then his line is cut due to this issue. (issue occured on Xbox One X) 😯

  • Ahayzo Andrew (@Ahayzo) reported

    @masseffect @bioware Can you confirm the achievement trophy fixes include A) Progress from 2 & 3 counting properly for Insanity / Paramour B) Fixing the glitch allowing people to unlock those two sets of achievements without actually playing multiple games like it's supposed to?

  • bigbeardbaron1 Nate (@bigbeardbaron1) reported

    In a previous tweet I mentioned how beautiful Mass Effect Andromeda is, and I stand by that. But @bioware please, it’s been 4 years. Pleaaaase fix some of these smaller bugs. I just want to be able to scan my last dead colonist on Eos…

  • Ironbeak95 Øyvind Haug (@Ironbeak95) reported

    @masseffect Was hoping the Renegade eyes would be a quick fix but apparently not... Suppose I'll just shelf the Renegade for the time being..

  • TheJaredDG Jared (@TheJaredDG) reported

    @masseffect Can you fix the chin on helmets in Mass Effect 3? It looks so stupid when it moves when Shepard talks.

  • DeAndreJ27 Booqueefius (@DeAndreJ27) reported

    @ODST_Parker @masseffect They weren't glowing for me. They were just really bloody. Guess the glitch didn't happen to everyone.

  • Shadowspecter22 Colin (Shadowspecter) (@Shadowspecter22) reported

    @conorcarr2 @emans1024 @masseffect Unplayable sure I'm playing with no problem

  • TankerCaptain Adrian Keeley 🖖😎 (@TankerCaptain) reported

    @masseffect @EA thanks for the latest patch for #MassEffectLegendaryEdition whilst you’re fixing things any chance you can fix the busted eclipse section of Aria’s quest on the Citadel where if you save after speaking to Sidaris’s number 2 before speaking to Bailey you can’t….

  • Kandros_16 Callum (@Kandros_16) reported

    @masseffect Could thier hot fix for the some glitched side mission in me3 (inprisational stories mostly). As it has glitch out to the point where it can't complete it without reloading a previous save file.

  • hush404 hush404 (@hush404) reported

    @masseffect Wasn't sure if the details were pointing out a fix for the "jump out of mako, no buttons work, have to reload else you're screwed" bug I keep getting is ME1. If not... I'd love to not deal with that.

  • Jackhammer_Rage Jackhammer Rage (@Jackhammer_Rage) reported

    @masseffect @bioware So still nothing to fix the awful sounds mixing of gunfire and dialog blasting from rear channel speakers instead of center channel?

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