Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • JacobAlbrecht_ Jacob Albrecht (@JacobAlbrecht_) reported

    For anybody having issues with Mass Effect Legendary Edition crashing on the title screen, make sure any headphones are unplugged from your Xbox before going through the title screen. This is a known bug rn

  • SemiEvilSquid Monster Hunting Squid 🦑⚔ (@SemiEvilSquid) reported

    @jacquicollins_ My one issue with Mass Effect is that I could never get my shep to look anything but an idiot.

  • JailedFlynt Flyntoff (@JailedFlynt) reported

    @BrianJDraft main thing for me is that KOTOR's sidequests never felt like just adding content in. A lot of Mass Effect's planet scanning stuff felt very "we said it'd be a big game." Also a lot of tell, don't show issues imo.

  • CentipedeIndeed CentipedeIndeed (@CentipedeIndeed) reported

    @NataliePaquett9 @masseffect Disconnect your headset and try again

  • Jc8420 Madmartigansmarts. MBE (@Jc8420) reported

    Was excited to start playing @masseffect legendary edition, but it continues to crash within seconds of launching the game. I Haven't even made it to the main menu.

  • rh3_xy RH3XY (@rh3_xy) reported

    @Pr0crastibator @Xbox @masseffect no problem glad to be of help

  • Biggy2325 💙Terence Colts Fan #1 💙 (@Biggy2325) reported from Indianapolis, Indiana

    @Jc8420 @masseffect I'm having the same issues on xbox

  • Jeeshadow1 Vortafanaccount ᐰ (@Jeeshadow1) reported

    Ok problem solved although not gonna install mass effect until I am ready, lol

  • TheKeyPit TheKeyPit (@TheKeyPit) reported

    @EvilBoris @masseffect Reminds me of a problem a friend once had with Call of Duty 4 on PC where the game would crash upon start when a headset was connected.

  • bobshigity bobshigity (@bobshigity) reported

    @RisingSaint84 @masseffect Mine was doing this too. Quick google search showed that on Xbox, if anything besides your controller is connected wireless, it'll crash i.e. headsets. Disconnect headset, launch the game and once in, reconnect

  • TheRealMikeETV Mike Engels (@TheRealMikeETV) reported

    Also another nice thing about this, that silly hitch where there was lag when doors opened on the Normandy has stopped, and load times are quickened #MassEffect

  • TrevorDikes 💀 Trevor Dikes 💀 (@TrevorDikes) reported

    Heads up to anyone playing Mass Effect Legendary Edition on Xbox and having it crash when trying to start a new game. There's a bug that causes crashes when wireless headsets are connected. Unplug and it should work, just did for me.

  • Lilseb93 Sebastian Cardone (@Lilseb93) reported

    The only problem with being part of the gaming community on Twitter and other sites is that a lot of people get the new games and you feel left out when you don't get it. After Mass Effect, I'm really going to have to watch my money. That's why I had to pass on Returnal.

  • RealChaotic1 TheRealChaotic1 (@RealChaotic1) reported

    So apparently it’s a headphone issue. Thanks to a tip from @halofreaked I was able to get it to work. To fix it, quit the game, disconnect your headset, then restart the game. Select Mass Effect 1, then you can reconnect your headphones!

  • DerRukz DerRukz (@DerRukz) reported

    Hm. Should I get Mass Effect? So that I can finally finish Mass Effect 3 without malding? Having to use a hex editor, telling the support about the errors and just getting the answer "Thank you for your ticket. Unfortunately, development of Mass Effect 3 has halted."

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