Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mythic ⛧ (@MythicJaqui) reported 2 minutes ago

  @CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).

• 
  VengeanceOfSet (@VengeanceOfSet) reported 7 minutes ago

  @Pirat_Nation If they can so easily identify problems then apparently the dev ain't so grand either. No one attached to any level of decision making in the era of Mass Effect Andromeda / Anthem should ever be allowed to criticize game players. 2 platinum level franchise opportunities completely fumbled.

• 
  Rosalina's Top Luma (@ReactionaryLuma) reported 8 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

• 
  The White Queen (@WhiteQueenNV) reported 8 minutes ago

  The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

• 
  Jackie, physical media enjoyer (@spacesamples) reported 9 minutes ago

  Mass effect a little low, but other than that I see no issues

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 13 minutes ago

  @CorbynRed So, I take a number of issue here. For one, this probably isn't a person who is high up in the organization and is just someone on the ground or a manager. I can't think of why a PIF head would comment on Mark Darrah's videos. For two, he is really glazing EA for being well managed when this management has lead to BioWare being reduced severely and other studios as well. For three, the fact that he said that after Mass Effect that BioWare will be deployed as creative support is worrying. Like okay. I guess they won't be fired but that is not really good for the creatives of BioWare to just be support. Though I find it odd he calls Andromeda "a touch too creative for a lot of fans," I wonder if he means that positively or negatively. And finally this guy could literally just be lying and making this up. Even if he wasn't I find it hard to believe that a PIF person in a high position would be commenting on a Mark Darrah video. Or any video for that matter.

• 
  BXG (@Lawgiver771) reported 15 minutes ago

  @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

• 
  Real_pilots_have_rotors (@GoldPicard) reported 17 minutes ago

  @army1325air So, make us kinda like a lite version of the Turians, I got it. I don't disagree, in fact I'm with you. I'm just worried about degrading the value of everyone's service. @grok mind explaining who and what I'm referring to when I mentioned the Turians from Mass Effect?

• 
  CaptainRenault (@renault_captain) reported 19 minutes ago

  @Knight10293847 I’d say the same thing about Mass Effect…go find these Turian Insignias knowning that some Lovecraftian Horrors are about to invade the galaxy. Almost any open world game has this issue. Skyrim only escapes it by having a plot so uninteresting you don’t care about the narrative

• 
  Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported 20 minutes ago

  My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

• 
  Levi (@levas1786) reported 24 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

• 
  soph 🐛 (@zaeedmassanis) reported 24 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  SilentNight (@SilentNights0) reported 26 minutes ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

• 
  d0x (@d0x360) reported 30 minutes ago

  @VGC_News I think it's more like problems with bioware and their talent pool. They haven't made a good game since Mass Effect 3.

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 30 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Aidenthejoker (@Aidenthejoker) reported 30 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  thed.vawaifu (@KevinGame2013) reported 34 minutes ago

  @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

• 
  nero (@n3ro) reported 38 minutes ago

  Go fix the ending to Mass Effect 3. . .

• 
  Galen Valdrof (@GalenValdrof) reported 38 minutes ago

  @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

• 
  Victor Garcia (@vmg__0) reported 41 minutes ago

  @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

• 
  Sora (@Sora_1303) reported 43 minutes ago

  @MischiefsYT @sony2k1 @LionsFanAccount if he was never intended to be the Protagonist then why was he? OK higher up forced them to but they still did it. My problem is with how They discarded him. I played as him for 150+ hours. That meant something to me. Only to not see him in Valhalla DLC. Mass effect did that.

• 
  Infinite Devil Machine (@ErrantCowboy) reported 45 minutes ago

  @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

• 
  The Nidface (@TheNidface) reported 46 minutes ago

  @ElaraVtuber Mass Effect Andromeda. I unironically enjoyed the game despite its many issues.

• 
  Replica Velocity (@ReplicaVelocity) reported 46 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 47 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Eljefe.eth (Ø,G) | (@Orly2611) reported 50 minutes ago

  @tokyosdaughter hmmmm this is a bit of a take where i can have mixed feelings much as i dislike woke and DEI and all that shi. Didn't mass effect / kotor followed a similar pattern? it was ok issue should be indoctrination ig but art and design different have always existed, not a fan tho

• 
  Rick O'Shay (@shay_o66668) reported 51 minutes ago

  @jackshepfc I will so badly want to take over by aware and remake Mass Effect from the ground up. Restore all the cut content, and make the original rough draft mission a real thing and of course fix the giant plot holes and give players choices. Mass Effect 1 did not allow us to meld with Tevos in order to prove that the reapers are real. Mass Effect 2 did not allow us to be diplomatic with The mercenaries. There was a large bunch of side characters that I thought were really cool and I really liked and yet I was forced to kill all of them against my will. Mass Effect 3 would require a whole day to explain what is wrong with it. And Mass Effect Andromeda is an abomination.

• 
  The Laconic Sardonic (@FabricateClaim) reported 51 minutes ago

  Dragon Age, Mass Effect and KOTOR sold because they were good single player stories, no live service required. Now the only thing these companies have to sell is their reputation, and they think its worth $80. I'll take the gacha slop over the struggle session.

• 
  Kuuen Enjuro (@KuEnjiro) reported 56 minutes ago

  @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

• 
  𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported 60 minutes ago

  my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.