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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikearice
    Riceatron (@Mikearice) reported

    Halo Reach is the Mass Effect 2 the of Halo in that it's followed up immediately by a worse game but if you're smart you can see that it had all the same problems the whole time

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.

  • PreenTheAvali
    Preen the Avali (@PreenTheAvali) reported

    @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen

  • n3ro
    nero (@n3ro) reported

    @Jason Go fix the ending to Mass Effect 3. . .. ..

  • FighterFPS
    Night Time 👀 (@FighterFPS) reported

    @XTuleta @renegator66 @ANTllSM So by that definition EA never made a bad broken Game. Battlefield 2042, Anthem, Mass Effect Andromeda, etc. are all the developers fault right?

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • Lawgiver771
    BXG (@Lawgiver771) reported

    @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

  • FishKingBack
    The Moor Is Back For More (@FishKingBack) reported

    Mass Effect 3 was actually the best in the series and I had no problem with the original ending.

  • CastisV
    CastisV (@CastisV) reported

    @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @Grxit What he's a reliable journalist because of does his investigations on why games launch on bugs and unfinished games like mass effect Andromeda anthem black ops 4 redfall and other games that launch buggy broken and unfinished

  • Strokavich
    Strokavich Okametal (ストロキャビッチ) (@Strokavich) reported

    @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

  • MikaTheVampyr
    Mika ✮⋆˙ || 美香 (@MikaTheVampyr) reported

    Me picking vanguard cause pistol and punching things with magic glowing fist. I don’t know about other classes but it was broken as hell in mass effect 3 just carrying a pistol and a shot gun with weight stuff on it so I could spam powers 😭

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

  • clarkey7163
    Clarkey (@clarkey7163) reported

    @MadBotanist2001 @trashpandorabox @buxgarii if you make the choice then thats what you pick? If i pick femshep in Mass Effect and during the first mission decide I want to be the male one, I can't just change it ***** nilly can I Ironically the mirror in Dragon Age would fix that issue actually

  • porkinscopilot
    porkinscopilot (@porkinscopilot) reported

    @larryemcdaniel @GoodGameKofi Problem was they did not own many of the 360 big IP's outside of Halo. They later bought Gears and Forza in the one Gen All those biggest 360 games were third party mass effect, fallout ,COD,ES etc PS turned around on the 4 had better pricing and got the marketing for 3rd parties

  • ClayWinstead
    Clayton Winstead (@ClayWinstead) reported

    @JacobClary25 Just wait until they turn mass effect 5 into live service

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

  • Trutown
    Trutown (@Trutown) reported

    @AndorianRespect You mean, after the end of Mass Effect 1? The problems with ME3 are a direct result of ME2.

  • SilentNights0
    SilentNight (@SilentNights0) reported

    Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

  • Nokkie
    Nₒₖₖᵢₑ (@Nokkie) reported

    @MBoukersen @Pirat_Nation Mass Effect (starting at 2) does. Albeit it's not that noticable and you can fix it if you want later.

  • ExPrinceWinter
    Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported

    Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

  • PrimeStrafe
    Strafe Prime (Open Coms) (@PrimeStrafe) reported

    @wulfeart @art_rube So... they are doing this to approach a new audience, and some of the core Halo fans like this armors and weapon designs, and other single player games like Doom Eternal, Mass Effect or even Lego Batman did the same and are very good games so... whats the issue?

  • MythicJaqui
    Mythic ⛧ (@MythicJaqui) reported

    @CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).

  • Marxon1134x
    Marxon (@Marxon1134x) reported

    @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

  • stikves
    sukru tikves (@stikves) reported

    The problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

  • XeoNe0n
    I Am Man (@XeoNe0n) reported

    @flamingarc I think Mass Effect: Andromeda was only 600 years after the trilogy. Mind you, Andromeda had a myriad of issues, and that time jump is double what we're potential looking at with FW, but it IS possible to have the story set after big player-choice events and not interfere.

  • bigdanhere
    Big Dan (@bigdanhere) reported

    Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error