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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 50% Online Play (50%)
  • 50% Game Crash (50%)

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • PikolopCorp
    🌑 Pikolop Vas Normandy 🌑 (@PikolopCorp) reported

    @GethLegionN7 @SteffanPatrik I have a hard time with that argument because, technically, whenever people ask fans what their problem with the quarians is, it’s usually just the decisions made by the Quarian Admirals. But Mass Effect 2 shows plenty of quarians who are peaceful and don’t want a war. Yet people still want to send the entire quarian to hell because of the actions of two or three admirals.

  • GAR3D369
    Gar3d Gaming (@GAR3D369) reported

    @Egyptian_Leaker Devil May Cry Mass Effect Subnatica Crash Bandicoot

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • KimJohnston
    KJohnstonMH (@KimJohnston) reported

    Just entering neurosurgery at a Calgary Foothills Hospital. 5 hour surgery to decompress a cystic lesion (arachnoid cyst) in my skull base that’s causing mass effect on my v3 motor nerve. For over a year it’s prevented me from eating solids, proper jaw movement & sensory issues. Praying this turns it all around. 🙏🏽

  • RealRichardVald
    Richard Valdez (@RealRichardVald) reported

    @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

  • UltimateJackFro
    Reality Forge (@UltimateJackFro) reported

    @Zeroth4G mass effect, fallout, dragon age, etc all stem from the same problem

  • zaeedmassanis
    soph 🐛 (@zaeedmassanis) reported

    i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

  • MythicJaqui
    Mythic ⛧ (@MythicJaqui) reported

    @CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).

  • HelioReign
    Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported

    My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

  • Flatwoodscreep
    Flatwoods Creep (@Flatwoodscreep) reported

    @Pies_of_Lee Veilguard is just a continuation of the same writing issues that plagued mass effect Andromeda but the same reactionaries were too busy bitching about a trans character in that game too

  • GenocidalFetus
    💀 Ali💀 (@GenocidalFetus) reported

    @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • KuEnjiro
    Kuuen Enjuro (@KuEnjiro) reported

    @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

  • BrandonRay37903
    Brandon Raymus (@BrandonRay37903) reported

    @AshenOne_VI Biggest issue the game has? It turned Dragon Age into Mass Effect. Thats not what the game was for 3 games, why change it on a 4th?

  • Marxon1134x
    Marxon (@Marxon1134x) reported

    @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

  • XFerginatorX
    XFerginatorX (@XFerginatorX) reported

    @ShittyHaloTakes Basically it negates issues which is why they like adding it because over a decade ago we just could call out games for **** like Mass Effect 3 leaving content on the disc then selling it back to you outrage. Now you add an they/them Asari and the discussion is pulled away from..

  • n3ro
    nero (@n3ro) reported

    Go fix the ending to Mass Effect 3. . .

  • VoxDocVoxDei
    Ƚล Ð๏ͼϯ๏ṛล (@VoxDocVoxDei) reported

    Am i overthinking it, or is it odd that Iran would cyberattack the state that is led by Tim Walz and not a hugely populated one for mass effect, and at the same time we were warned that AI had "broken free"? Prolly just overthinking.

  • bludgeonParagon
    Man With A Stick (@bludgeonParagon) reported

    @AMWorley_Writer @drowwpoison @kalaelizabeth It makes more sense when you look at Mass Effect 3's multiplayer as the reason why EA wanted to get so heavily into loot boxes and live service in the first place, it was wildly successful where Inquisition's multiplayer failed and they were chasing that high ever since

  • JSWebsterAuthor
    JSWebsterAuthor (@JSWebsterAuthor) reported

    @The_Lord_Otter This is the problem with many games today. The graphics are amazing, but it’s all the same vanilla. This is your basic third-person perspective GTA, RE, Assassin’s Creed, Mass Effect, yada yada regurgitation of something else. Does it look fun? Sure, but it’s the same flavor with a few new sprinkles.

  • ladolcevolk
    Volk (@ladolcevolk) reported

    Nothing's set in stone yet on how Saudi management will affect EA but they're more interested in live service and sports titles. I expect Bioware to get sold off. I've seen people speculate Mass Effect and Dragon Age will individually be sold, but I doubt it.

  • orinsbutt
    meeb 🧛🏻‍♀️ (@orinsbutt) reported

    Fix me non verbal mass effect time

  • moviebuffff85
    TheRICKY (@moviebuffff85) reported

    @beautyskillz Remake Mass Effect 3 and fix that ending.

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

  • Fizzypaladain58
    Fizzypaladain583 (@Fizzypaladain58) reported

    @LordChrome375 The only squadmate who is worse then Liam imo is vetra given the fact she has all the same problems of Jax from mass effect 2 not being able to tank damage and dies alot

  • TheWiseIC
    The Wise Investor 🧠 (@TheWiseIC) reported

    Interesting take by Serenity - I somewhat agree. We are still very far away from this, however. Let me explain. Autonomous vehicles are already showcasing that even though they do 95-99% of driving tasks just as well, if not better, than humans, there are still those 1% edge cases that make or break the value added by autonomy. That’s because the margin of error is literally 0%, which results in passengers being fine or being crushed/impaled by a software glitch or blind spot. Humanoids will be no different. General purpose robots will likely take mass effect by the end of this decade and handle 95-99% of general labour use cases (warehouse applications), but there will always be edge cases where the cost of using them makes no sense if they can’t perform certain tasks. Lately I’m starting to approach the thesis that an AI singularity is fast coming, but I disagree on the timelines. I do hope the guardrails are in place to prevent the seemingly inevitable collapse of society with robotics.

  • judithofleaves
    Jude (@judithofleaves) reported

    @DiscussingFilm good thing idc about warhammer. just keep him away from mass effect or we’re gonna have issues

  • cvigti
    Bruno Ferreira 🇵🇹 (@cvigti) reported

    @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

  • Tre_llX3
    iiiworld/lowerlevel ⛥ (@Tre_llX3) reported

    @stupidsoycat @GamesRadar that mass effect collection is forsure a S tier. the first one alone is S by itself, & don’t even get me started on NV 90% of the fans are larping that **** was broken as ****

  • ThatTallGuy02
    Mortal Keegster - Hatality (@ThatTallGuy02) reported

    @MoralityCode @IGN Mass Effect 1 is an actual RPG with an actual plot. Mass Effect 2 is a third person shooter where the plot is to solve everyone's daddy issues