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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcherNightfall
    Archer Defense Daily News (@ArcherNightfall) reported

    Exactly why there shouldn't have been any ceasfire The problem is masseffect We need to figure new bomb area yield. 1. You figure out how to do an real orbital drop system like COBRA's Zeus 2. You figure out how to do insanely large bombs that have actually closer/fractional to nuclear type power. This is actually an insane physics problem. Eventually AI robots entering into conflict zones will alleviate this problem. But for right now this, sucks. And by the way this was a huge issue in Afghanistan and why they were able to hang in there so long. I've said it before our munitions are too precise. This is what drags out wars. Something is missing from this fight.

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @PhantomZer013 @Knight10293847 litwraly two of those are from a OPTIONAL side quest. and the gods nane is a problem cause? i mean if that a problem then mass effect is terrible for how much reapers are mention

  • CH4R10T_TV
    𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported

    my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.

  • thatmedfella
    Emergency Medical Fella (@thatmedfella) reported

    Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

  • Mandaloe2
    🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported

    @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

  • Orly2611
    Eljefe.eth (Ø,G) | (@Orly2611) reported

    @tokyosdaughter hmmmm this is a bit of a take where i can have mixed feelings much as i dislike woke and DEI and all that shi. Didn't mass effect / kotor followed a similar pattern? it was ok issue should be indoctrination ig but art and design different have always existed, not a fan tho

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @DanVMaul Halo Reach & Gears 3 were the only 1st party games. Mass Effect 2 was timed. Witcher 2 was exclusive by happenstance But you just showed that Xbox was relying heavily on 3rd party exclusives which was the problem & dwindled as time went on

  • orinsbutt
    meeb 🧛🏻‍♀️ (@orinsbutt) reported

    Fix me non verbal mass effect time

  • fenerliyan
    Gefyrios (@fenerliyan) reported

    @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

  • JulianHeliosII
    Julian II (@JulianHeliosII) reported

    @Knights_Path Thinking some more, when the player asks a question you have a problem to solve: The player idle while asking a question looks blank Mass Effect solved it through a close up shot here and there, obscuring the body so you can't see Shepherd's hands Baldur's Gate had transition anims between lines from pose w/ anim to pose w/ anim, which kept the silent protagonist of the dialogue engaging You should choose one of these, or a mix of both, to keep the character from feeling plastic. The speaker need not have this because they are generally receiving queries and questions from the speaker, but stance changes are crucial for the target speaker

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • Nokkie
    Nₒₖₖᵢₑ (@Nokkie) reported

    @MBoukersen @Pirat_Nation Mass Effect (starting at 2) does. Albeit it's not that noticable and you can fix it if you want later.

  • CastisV
    CastisV (@CastisV) reported

    @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

  • Imperiu39957614
    SharkMonarch (@Imperiu39957614) reported

    @MarcusCVance its crazy that masseffect solved the magazine size problem for ballistics like over a decade ago

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • n3ro
    nero (@n3ro) reported

    @Jason Go fix the ending to Mass Effect 3. . .. ..

  • stikves
    sukru tikves (@stikves) reported

    The problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.

  • Tre_llX3
    iiiworld/lowerlevel ⛥ (@Tre_llX3) reported

    @stupidsoycat @GamesRadar that mass effect collection is forsure a S tier. the first one alone is S by itself, & don’t even get me started on NV 90% of the fans are larping that **** was broken as ****

  • PikolopCorp
    🌑 Pikolop Vas Normandy 🌑 (@PikolopCorp) reported

    @GethLegionN7 @SteffanPatrik I have a hard time with that argument because, technically, whenever people ask fans what their problem with the quarians is, it’s usually just the decisions made by the Quarian Admirals. But Mass Effect 2 shows plenty of quarians who are peaceful and don’t want a war. Yet people still want to send the entire quarian to hell because of the actions of two or three admirals.

  • BrandonRay37903
    Brandon Raymus (@BrandonRay37903) reported

    @AshenOne_VI Biggest issue the game has? It turned Dragon Age into Mass Effect. Thats not what the game was for 3 games, why change it on a 4th?

  • juriyafx
    Juriyafx | Kael (@juriyafx) reported

    @DanticsOfficial The Mass Effect trilogy remains one of the most interesting and memorable sagas available. ME3's issues are varied and only catch up with you in the finale. Boring, anticlimactic, disconnected from your choices—and those RGB endings combined with those explanations turn a writing mistake into an insult to the player. Plus, the revised ending added via patch made a bad ending even worse. And the answer to your question is: NO! Just because worse things have come out in the following years doesn't make what EA/BioWare did any less severe.

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.

  • clarkey7163
    Clarkey (@clarkey7163) reported

    @MadBotanist2001 @trashpandorabox @buxgarii if you make the choice then thats what you pick? If i pick femshep in Mass Effect and during the first mission decide I want to be the male one, I can't just change it ***** nilly can I Ironically the mirror in Dragon Age would fix that issue actually

  • Trutown
    Trutown (@Trutown) reported

    @AndorianRespect You mean, after the end of Mass Effect 1? The problems with ME3 are a direct result of ME2.

  • ErrantCowboy
    Infinite Devil Machine (@ErrantCowboy) reported

    @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

  • IsScifi
    ScifiIsMyJam101 (@IsScifi) reported

    Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

  • labiamajorasmas
    Jakey (@labiamajorasmas) reported

    I know mass effect 3 has a glitch where shepard and steve's romantic and regular dialogue gets mixed up sometimes but everytime it happens i still get jumpscared a little😭

  • Exalted_Speed
    Exalted Speed (@Exalted_Speed) reported

    I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.