Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (50%)
• Game Crash (50%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	3 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Strokavich Okametal (ストロキャビッチ） (@Strokavich) reported 2 minutes ago

  @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

• 
  Jeff Seely (@InJeffable) reported 2 minutes ago

  @PeterP_1985 @jasonschreier I've been seeing poor decisions like this in the industry ever since BioWare attempted live service slop with Anthem. They should've given Anthem to their Montreal studio while the main studio in Edmonton worked on Mass Effect: Andromeda, but they did the reverse and paid for it.

• 
  Big Dan (@bigdanhere) reported 4 minutes ago

  Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

• 
  Timothy D. Nutt (@timothydnutt) reported 10 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  🥓IndependentlyModerate🥓 (@IndependentFur) reported 11 minutes ago

  @HaIoFox I had that issue because I liked a certain post regarding Mass Effect. The poster messaged me saying it was gross that Liara and another character would kiss. Then they blocked me like a ***** lol

• 
  thed.vawaifu (@KevinGame2013) reported 12 minutes ago

  @Grxit What he's a reliable journalist because of does his investigations on why games launch on bugs and unfinished games like mass effect Andromeda anthem black ops 4 redfall and other games that launch buggy broken and unfinished

• 
  Richard Valdez (@RealRichardVald) reported 13 minutes ago

  @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

• 
  Jared (@criticallyjared) reported 14 minutes ago

  @r3dan0n_ @ShitpostRock This is a hill I will die on. Mass Effect had a lot of janky stuff, but it was all in service of fun ideas. ME2 just cut all of that. Seamless exploration, MAKO, actual level progression, all gone. Some of it came back in ME3, but it was too late.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 15 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  CaptainRenault (@renault_captain) reported 16 minutes ago

  @Knight10293847 I’d say the same thing about Mass Effect…go find these Turian Insignias knowning that some Lovecraftian Horrors are about to invade the galaxy. Almost any open world game has this issue. Skyrim only escapes it by having a plot so uninteresting you don’t care about the narrative

• 
  Levi (@levas1786) reported 17 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

• 
  VengeanceOfSet (@VengeanceOfSet) reported 20 minutes ago

  @Pirat_Nation If they can so easily identify problems then apparently the dev ain't so grand either. No one attached to any level of decision making in the era of Mass Effect Andromeda / Anthem should ever be allowed to criticize game players. 2 platinum level franchise opportunities completely fumbled.

• 
  Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported 22 minutes ago

  Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

• 
  Insein🎮🇺🇸 (@Insein81) reported 26 minutes ago

  @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

• 
  Omega Ashura (@OmegaAshura) reported 28 minutes ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

• 
  Aidenthejoker (@Aidenthejoker) reported 32 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  BarkBarkWoof (@EruseaRise) reported 35 minutes ago

  @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

• 
  Anime Austria (@AustriaAnime) reported 35 minutes ago

  @shinobi602 No problem for me. I personally prefer the default character and the thing that bothered me the most in Mass Effect was that you couldn't change some things about default Shepard like hair, beard and Tattoos/Makeup

• 
  D. (@MysterD) reported 37 minutes ago

  @PunlshedGundam @RohanKarMooN I had issues w/ games w/ multiple client-app/DRM's - i.e. Ubi games on Steam (PoP: Forgotten Sands, req. Ubi launcher); EA games on Steam (Mass Effect: Legendary, which req. EA App); & RDR2 on Epic (always req. R* app). Just always boot the 1st-party required launcher first.

• 
  Vanclomming (@Libertonian13) reported 45 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

• 
  Gar3d Gaming (@GAR3D369) reported 45 minutes ago

  @Egyptian_Leaker Devil May Cry Mass Effect Subnatica Crash Bandicoot

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 48 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Metroz (@Metrozee9000) reported 51 minutes ago

  @Cthulhu_OwO I should [play] the Mass Effect Trilogy. No, really, I bought the whole thing for 5 bucks on Steam and it's been sitting on my library ever since. Everyone says that it's kino, but I got so many games to play... Younger me would be ashamed that I somehow think it's a problem !

• 
  Kendra Bratton 🌸🧚‍♀️ Fairy VTuber (@Voxs_Faegirl) reported 52 minutes ago

  ✧༺♥༻∞MASS EFFECT 2 ENDED∞༺♥༻✧ 🌸I had a great time playing Mass effect 2 again but I REALLY hope YT fixes it bitrate issue before I get back. Thank you to @JyuChano3o for the raid!! Today we raided on YT @ShibiCottonbum & on Twitch we raided @Zak_Shadows! Please support!!

• 
  Exalted Speed (@Exalted_Speed) reported 52 minutes ago

  I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

• 
  Rick O'Shay (@shay_o66668) reported 53 minutes ago

  @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

• 
  SilentNight (@SilentNights0) reported 54 minutes ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

• 
  Star Wars Timeline (Ben) 🇷🇺🇺🇸 (@SWT_Channel) reported 57 minutes ago

  @lssjxeno @SabamonsterSR 1. SBI is a bunch of angry feminists, not gamers. They entred a predomenantly male-centric industry loved by both men and women, and started lecturing fans on feminism, race, and diversity. Literally every came connected to their direct influence is a financial disaster. Fans aren't jumping at every opportunity to slur, trash, and cheer the financial flops of ethnic stories/characters. Evidence? From major supporting cast like Barret (FF7), Dudley (SF), or leading cast Spawn (SNES), Jacob (Mass Effect), Shadow Man (PS1) and +10M resounding success of AC: Origins proves majority of gaming nerds are receptive and open minded people who root for good games. Race isn't the issue, quality always is.

• 
  XFerginatorX (@XFerginatorX) reported 59 minutes ago

  @ShittyHaloTakes Basically it negates issues which is why they like adding it because over a decade ago we just could call out games for **** like Mass Effect 3 leaving content on the disc then selling it back to you outrage. Now you add an they/them Asari and the discussion is pulled away from..

• 
  Clayton Winstead (@ClayWinstead) reported 59 minutes ago

  @JacobClary25 Just wait until they turn mass effect 5 into live service