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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 2 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 9 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWiseIC
    The Wise Investor 🧠 (@TheWiseIC) reported

    Interesting take by Serenity - I somewhat agree. We are still very far away from this, however. Let me explain. Autonomous vehicles are already showcasing that even though they do 95-99% of driving tasks just as well, if not better, than humans, there are still those 1% edge cases that make or break the value added by autonomy. That’s because the margin of error is literally 0%, which results in passengers being fine or being crushed/impaled by a software glitch or blind spot. Humanoids will be no different. General purpose robots will likely take mass effect by the end of this decade and handle 95-99% of general labour use cases (warehouse applications), but there will always be edge cases where the cost of using them makes no sense if they can’t perform certain tasks. Lately I’m starting to approach the thesis that an AI singularity is fast coming, but I disagree on the timelines. I do hope the guardrails are in place to prevent the seemingly inevitable collapse of society with robotics.

  • Exalted_Speed
    Exalted Speed (@Exalted_Speed) reported

    I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

  • FumeGaming95
    Fume Gaming (@FumeGaming95) reported

    If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

  • Aragost24
    Aragost 🇺🇲 (@Aragost24) reported

    @Grummz All this work they are putting into a game that will sell 70% less than it would have if the protagonist was a custom character like Mass Effect had. Easy fix. Naughty Dog let US decide what our main character should look like. Cause what you made is going to kill your sales.

  • nygma0451
    nygma0451 (@nygma0451) reported

    Mass Effect 2 is criminally overrated. Good game, but its where everything went wrong. A lot of the problems with ME3 & maybe Andromeda can be traced back to 2. Its also the turning point when BioWare went from a respectable RPG developer, to the vapid AAA game company it is now.

  • cvigti
    Bruno Ferreira 🇵🇹 (@cvigti) reported

    @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

  • Tresob
    Tresob (@Tresob) reported

    @1GamewithDave1 I can't say it matters all that much. The only time it was an issue for me was Mass Effect. I selected FemShep and was grossed out because dudes kept hitting on me or misreading my dialogue choices as invitations to romance. It was a very educational experience.

  • ZeQuackie
    ZeQuackie (@ZeQuackie) reported

    @Redesestelares What's wrong with having female characters? Like Mass Effect has both and the female voice actress does a much better job. It just sounds like you just have a problem with women.

  • arbuckle2099
    John Arbuckle (@arbuckle2099) reported

    @nikos_on_yt My biggest problem with Mass Effect Legendary edition. They completely ruined the lighting

  • sonderssgirl
    🍉sarah (@sonderssgirl) reported

    @aquatichrome i say do it. if i want to play mass effect i will, even if its only for 30 mins, otherwise i will spend the day sulking bcs i didn’t get to play (i might have problems)

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • AiShireTory
    Ai (@AiShireTory) reported

    @AcademicAgent_X Biggest problem with KOTOR is its turn base system, doesn’t fit the flow of Star Wars combat. Look at Mass effect same people similar design but without the turn base system.

  • RedGnosis
    Psychagogos (@RedGnosis) reported

    @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • FlayersGaming26
    Tarnished Flayers Gaming (@FlayersGaming26) reported

    I think Quarians are really ignorant and are short sided during Mass Effect 3. The Reapers are the main problem and they can’t see how working with Legion and deprogrammed Geth would help the war. Instead they choose to get destroyed and not work together

  • Bongl0id
    bongle (@Bongl0id) reported

    @shootermen3 @WhimsyPsyche Mass Effect fans don't represent the population. And lots would pick Miranda or Jack over the aliens. Maybe even Ashley. The issue most game developers at the time really had no clue what straight women like so none of the men are really comparable. Bioware never figured it out.

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

  • eelsmaniac
    eelsmaniac (@eelsmaniac) reported

    to anyone saying that people who don't like the new god of war because you hate woman and female lead characters in games, or you only like characters that are half naked and 'hot', which i am one of those people who does not like the new god of war i love Cynder the dragon, the second lead in legend of spyro dawn of the dragon, how is she half naked and hot? i love Grace Ashcroft who is not half naked, she is also one of the lead characters, i love Claire Redfield, she is not half naked, also a second lead, Lara Croft, yes she is technically half naked, but i do not find her 'hot', i love female Shepard from Mass Effect, she is not half naked, she is also the main character, unless you choose male Shepard, i love Jill valentine, she is not half naked, she is also the second main character, i don't find any of these characters 'hot', but i still love playing them, because they are interesting characters, i play video games because i want a good story with good characters, if you are going to make your lead a female, make them interesting and not bland that are perfect in every way, just to put bs diversity, none of these characters i mentioned are perfect and bland, they make mistakes and have problems, that is what makes them good just like most male characters are not perfect, Kratos is a literal murderer who is technically a villain, Leon is a rooky cop in re2 and fails a lot through the game, and in re9 he is trying to fix a mistake he believes is his fault, Ethan from re7 and 8, is a regular guy who struggles his entire way through, in 8 he is trying to rescue his daughter, he is not perfect but he pushes through all these characters are good and interesting because they are not bland, they are strong characters but they are not perfect, that is why people love them, and that is why people do not like most modern games with female leads, because it is not about making good games, it is about putting diversity where it should not be

  • EveryCarpet
    Evil Villain (@EveryCarpet) reported

    @WeAreMassEffect Excellent science-fantasy but not excellent sci-fi. Anything other than Destroy is the Reapers throwing **** at the wall in a last-ditch effort and actually succeeding in deceiving Shephard. Everything 'wrong' with the story of ME3 actually started with ME2 when Bioware catered to Fox in cutting down the ****** alongside killing off and resurrecting Shepherd in the first 5 minutes of the game (!!!). Story of ME2 was ***. The Collectors should have been an arc or plotline but not the entirety of the game. You can 100% have the Systems Alliance send Shepherd out to find more data on the Reapers, who then ends up fighting Batarians, criminals, xenophobes, the Terminus Systems, AND the Collectors. Andromeda actually had insane potential but Bioware ****** up by not hiring me as their lead writer and producer. Fighting the not-Collectors with an Asari archaeologist and Krogan mercenary while trying to save Humanity & Co. is not good enough of a plotline. Cerberus should've sacked the Elusive Man the moment he was indoctrinated. ridiculous. ME4 needs to take place after a Destroy ending where: 1. with the destruction of the Relays, long-distance, immediate FTL travel is impossible. 2. with the general destruction that the Reapers caused-- 99% of all life in the galaxy, essentially, and their corresponding civilizations and industrial base-- ME4 needs to either take place 100-200 years after the events of ME3 or be a survival-horror 'RPG' 3. If ME4 takes place a ~hundred years after the events of ME3, then having the option of being Liara's offspring (and explicitly confirmed if you romanced Liara). if not, then all other species ought to be available 4. the vast majority of Turians and Quarians stuck in the Sol System after the destroy ending would end up starving to death because 5σ of the galaxy's industry and population has been destroyed and they cannot eat 'normal' foodstuffs 4a. the vast majority of Turians and Quarians in any fleet that is not predominantly of their own species ought to starve to death due to the lacking of their specific foodstuffs 4b. the vast majority of the survivors of the Reapers (<1% of galpop) ought to starve, dehydrate, or otherwise die to raiders or other starving, sick people. simply not enough resources to go around in the post-apocalypse 5. if you chose to fix the Genophage, the Krogans have to be THE singular dominant power in what was Citadel space. if not, there should only be one or two total in the entirety of the game as their species goes extinct 5a if the Krogan are led by Wrex, then the Krogan in general would be part of the Citadel's Council alongside Humanity 5b if the Krogan are led by Wreav, then the Krogan in general would not be part of the Citadel, drastically weakening it for the plot of the game alongside granting a quest where you have to 'recruit' the Krogan or at least get them to sign a pact of non-aggression/interference 6. the Egalitarian, Xenophilic polity that would eventually emerge at Sol would become the capital of the New Citadel-- mostly because they have the highest population and the most salvage in their system 7. the enemy for the first non-survival of the post-apocalyptic horror entry in Mass Effect ought to be a resurgent Terminus Systems. they have no ******* idea where the Reapers came from or how to beat them-- only learning that they're tied to Citadel space.

  • dreamrog
    Dream (@dreamrog) reported

    @Tacofridge @Swurv__ No, that’s not a fix, at that point is no longer a BIG universe with hundreds of planets. If you like small you have Outerworlds, Mass Effect, Star Wars, etc. If you want BIG you have Starfield, No Man Sky, Elite Dangerous, Long Journey Home, Starflight. Is good to have both!

  • Stoney420p
    Stoney (@Stoney420p) reported

    @xXshaurizardXx SteamDeck specific: Binding of Issac, CrossCode, Octopath, Darkest Dungeon 1 and, Mass Effect Trilogy, Crash Bandicoot, Spyro, New lego batman, Ok im bored now

  • Denise_TEW2013
    Denise Roginsky (@Denise_TEW2013) reported

    @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

  • GalenValdrof
    Galen Valdrof (@GalenValdrof) reported

    @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

  • Strokavich
    Strokavich Okametal (ストロキャビッチ) (@Strokavich) reported

    @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

  • idonotexistelol
    (@idonotexistelol) reported

    @NufinButGrief For me I remember ea launcher wasn't letting me sign in even after changing my password and it's what made me drop mass effect lol

  • lesnara2
    lesnara (@lesnara2) reported

    @OmegaAshura @BriskittyThe3rd @D1AndOnlyGage and mass effect had gays and bi hmmm thats funny its almost like the gay was never the problem. the problom with woke game sence 2016 was not that it had gays its was story being put last. just because its gay does not make it better. take it from some one who is gay.

  • fyredeus
    FYREDEUS (@fyredeus) reported

    @TonyadeVitti In the Mass Effect games the galactic Council solves that problem by forbidding A.I. but instead allowing "V.I."s - Virtual Intelligences that know EVERYTHING in a narrow specialization but nothing beyond that; a travel V.I. knows ONLY travel, translator V.I. ONLY languages etc.

  • ShoNuffKay
    Kay🥀😈 (@ShoNuffKay) reported

    I think that they wore their parody of GTA on their sleeve. The issue is that they wanted to start parodying other games which is why 4 felt like they were trying to make fun of crackdown, prototype, mass effect, etc. They bit off more than they could chew

  • sbso25
    Somebody Someone🆓 (@sbso25) reported

    @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

  • No_New_Notes
    Zgyuun (@No_New_Notes) reported

    Mass effect sorta has this I think? cause even tho you do choose Shepards childhood and service history we hear about their mom but were never given details on the family I think