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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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  • 50% Online Play (50%)
  • 50% Game Crash (50%)

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • GalenValdrof
    Galen Valdrof (@GalenValdrof) reported

    @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

  • Mandaloe2
    🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported

    @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

  • ErrantCowboy
    Infinite Devil Machine (@ErrantCowboy) reported

    @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

  • WeAreSpartan117
    WeAreSpartan117 (@WeAreSpartan117) reported

    @ray_ray200108 Sale vs non-sale. You can't be that stupid? I bought DBZ Kakarot for £2.74 Mass Effect Trilogy 4.99 Origins 7.99 MCC 3.99 Halo 5 3.99 These are non issue prices. 25 for Metal Gear is a genuinely good price considering its age, but lets not actually like digital doesnt sale

  • TheMadGamerHere
    TheMadGamer (@TheMadGamerHere) reported

    @vavaara It's too bad it's giving tou trouble. Mass Effect Legendary has a decent photo m9de, iirc

  • MysterD
    D. (@MysterD) reported

    @PunlshedGundam @RohanKarMooN I had issues w/ games w/ multiple client-app/DRM's - i.e. Ubi games on Steam (PoP: Forgotten Sands, req. Ubi launcher); EA games on Steam (Mass Effect: Legendary, which req. EA App); & RDR2 on Epic (always req. R* app). Just always boot the 1st-party required launcher first.

  • PantherSurf
    Surf Panther (@PantherSurf) reported

    @mcuban You might find this interesting! So here's my MRI results... This is a workman's comp injury, I'll post the explanation of grok of my MRI results and then show you the doctor's report that grok analyzed Your cervical spine MRI (without contrast) shows multilevel degenerative (wear-and-tear) changes with loss of disc height and signal throughout, plus straightening of the normal forward curve of the neck but no vertebrae slipping out of place, no bone-marrow problems, and a completely normal spinal cord with no swelling, damage, or compression. The C2-C3 and C7-T1 levels are entirely normal. At C3-C4 there is only a small disc bulge causing very mild narrowing of the right nerve-exit opening. At C5-C6 there is a small disc-and-bone-spur complex that does not herniate or narrow anything. At C4-C5 a disc-and-bone-spur complex produces a 2 mm central disc protrusion, mild narrowing of the main spinal canal, mild narrowing of both nerve-exit openings, and a small tear in the outer disc ring. The most important findings are at C6-C7, where a disc-and-bone-spur complex includes a broad-based right-sided disc protrusion that causes only mild narrowing of the main spinal canal but moderate-to-severe narrowing of the right nerve-exit opening, putting clear pressure on the exiting right C7 nerve root, along with moderate narrowing of the left nerve-exit opening as well. Overall the main spinal canal itself has no more than very mild stenosis, so the key issue is the right C7 nerve compression that can produce neck pain and possibly radiating arm symptoms. The mid-August MRI report objectively documents multilevel degenerative disc changes with a notable 2 mm central protrusion at C4-5 plus a broad-based right paracentral/foraminal disc protrusion at C6-7 that produces moderate-to-severe right foraminal stenosis and clear mass effect/compression on the exiting right C7 nerve root (along with mild spinal stenosis and other mild bilateral foraminal narrowing), yet the August 20 work-comp follow-up note lists only the soft-tissue diagnoses of “sprain of ligaments of cervical spine” and “unspecified sprain of left shoulder joint,” contains zero mention of the MRI, the disc protrusions, the stenosis, or the nerve compression, and releases you to regular duty with only brief restrictions through August 27; this mismatch is inconsistent because the imaging evidence of structural disc herniation and nerve-root compression is entirely omitted from both the listed diagnoses and the work-status decision, which instead frames the condition as a simple ligament sprain that would ordinarily be expected to improve far more rapidly than the documented compressive findings.

  • Ashwinder_15
    Ashwinder15 (@Ashwinder_15) reported

    In RPGs when your LI is getting attacked in combat do you also drop everything to protect them? On Palaven's moon you have to send a squadmate up a radio tower or something to fix it so I stood in front of the ladder, out of cover, so husks wouldn't get at Liara. #MassEffect

  • ThaBeefGames
    ThaBeefGames (@ThaBeefGames) reported

    @JosephMorris21 @uncle_deluge Mass Effect 2 is an entire game of plodding along and the whole story is frankly better if you skip straight to 3 and pretend Shepard met Miranda offscreen at some ****** service the saucy harlot.

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

  • Insein81
    Insein🎮🇺🇸 (@Insein81) reported

    @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

  • browland1
    🤘🇨🇦 Ben 🇨🇦🤘 (@browland1) reported

    @MikeDKirby @kalaelizabeth BioWare is a good legacy name and the success of the Mass Effect Legendary Edition is proof that the IPs still have gas in the tank. The issue is that the BioWare of old no longer exists, key talent was forced out by bad management under EA and only a shell remains.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @jackshepfc I will so badly want to take over by aware and remake Mass Effect from the ground up. Restore all the cut content, and make the original rough draft mission a real thing and of course fix the giant plot holes and give players choices. Mass Effect 1 did not allow us to meld with Tevos in order to prove that the reapers are real. Mass Effect 2 did not allow us to be diplomatic with The mercenaries. There was a large bunch of side characters that I thought were really cool and I really liked and yet I was forced to kill all of them against my will. Mass Effect 3 would require a whole day to explain what is wrong with it. And Mass Effect Andromeda is an abomination.

  • spacesamples
    Jackie, physical media enjoyer (@spacesamples) reported

    Mass effect a little low, but other than that I see no issues

  • RAFAN432
    t (@RAFAN432) reported

    @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

  • GAR3D369
    Gar3d Gaming (@GAR3D369) reported

    @Egyptian_Leaker Devil May Cry Mass Effect Subnatica Crash Bandicoot

  • bigdanhere
    Big Dan (@bigdanhere) reported

    Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • targetZR0
    🔥M̵̦̳̃̓ä̸͇́͊n̴̞̾̾n̴̬̅ȍ̸̪l̷̢̰̐͌ó̴̪̭͝🔥 (@targetZR0) reported

    @Rogues_Sugah7 Fix that ending how they fixed mass effect 3s ending. That choice bullshit is bleh. 😓

  • voodoo_by
    Chaoticbruh (@voodoo_by) reported

    @MassEffectHYPE From what I've learned the new mass effect is suppossed to take place after the events of ME3 problem is the game is taking to long and most of the hype it could have is dwindling fast , hell most think its a hoax and not really in development

  • HelioReign
    Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported

    My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

  • Imperiu39957614
    SharkMonarch (@Imperiu39957614) reported

    @MarcusCVance its crazy that masseffect solved the magazine size problem for ballistics like over a decade ago

  • EruseaRise
    BarkBarkWoof (@EruseaRise) reported

    @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

  • ReplicaVelocity
    Replica Velocity (@ReplicaVelocity) reported

    -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • Sulligy
    Joseph Sullivan (@Sulligy) reported

    @rockisinfinite the problem is not that they arent mysterious anymore. its that the way the mystery was unveiled was poorly done and full of retcons this is the kind of thing that ruined the reapers in mass effect, and would ruin stuff like gman in half-life if valve were ever as dumb as 343

  • MyK_DiaBLo
    MyK_DiaBLo (@MyK_DiaBLo) reported

    @wesleytypes @masseffect Nah, ****** take, ME2 is totally better than first ME and ME3 because 1st was clunky af and mako mission were annoying and broken (me 2 had them too, but only in dlc) and ME3, bc that's me3, ****** ending and to much useless drama for nothing.

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.