Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SilentNight (@SilentNights0) reported 1 minute ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

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  Civilization Preservation Foundation (@TriCommittee) reported 4 minutes ago

  @FiadhBaikal Reminds me of what they did with Mass Effect Andromeda. Had an actual model be the face capture and basis for the default female MC, she looked fine in the preview. Then for the final release they puffed up the face and it looked like **** Not a reference problem, a dev problem

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  JoeyA (@JoeyAGamer) reported 5 minutes ago

  @GameSpot Guys, who gives a **** about remaster, remake that entire ****, fix the bugs, bring us a new trilogy like Resident Evil, you see how Black Flag Resynced is doing, Ocarina of Time is shaking people. GOOD GAMES deserves GOOD REMAKES, not ****** remasters. Mass Effect is EXCEPTION

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  Knight(Fate)1029384756 (@Knight10293847) reported 9 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  captaindino123 (@captaindin123) reported 11 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  The Nidface (@TheNidface) reported 15 minutes ago

  @ElaraVtuber Mass Effect Andromeda. I unironically enjoyed the game despite its many issues.

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  Michael Durfee (@MKDurfee) reported 16 minutes ago

  @Pirat_Nation Problem is “remaster” is a fancy term for ai-upscaled graphics and that’s it. Devs these days almost never put any effort into actually fixing stuff. Look at the mass effect legendary edition. So many opportunities to add stuff that would have made the games better, but nah..

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  Aidenthejoker (@Aidenthejoker) reported 17 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  MrPandaCommando (@MrPandaCommando) reported 21 minutes ago

  Remember that time when people got so outraged over the bugged facial animations in Mass Effect Andromeda that the publisher wrote the entire game off as a lost cause and pulled the plug on support before the devs could properly fix the issue? These aren't the result of a bug.

• 
  bongle (@Bongl0id) reported 22 minutes ago

  @wesleytypes @DawnwalkerGame @RebelWolvesDevs Do you even comprehend how annoying it is to write a whole trilogy like this, or the numerous problems it caused mass effect? You know why they introduced a new solider in 3? Because all the previous ones could be dead. The dumbest people ruin those games.

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  John Burnett (@TheSPCommandant) reported 22 minutes ago

  @pixie_girl3 you're entirely missing the point. we don't have trouble with female protagonists. think about Aloy from Horizon, or Laura Croft from Tomb Raider. we're just sick and tired of the cultural engineering. They turn Thor into a woman, ruined the Star wars franchise, same with Amazon and the Lord of the rings TV show. Mass Effect Andromeda killed their franchise as well. gamers just don't want to be preached at. we don't want to be told how we're supposed to think and feel about anything.

• 
  McRiggity (@MRiggity) reported 23 minutes ago

  @WeAreMassEffect Mass Effect 2 is a massive step back and responsible for the narrative problems presented in 3

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  John Jay (@Ixenal) reported 24 minutes ago

  @WeAreMassEffect The main problem with Mass Effect Andromeda was not the launch issues [that were fixed, eventually] or the writing or the Scooby Doo seriousness of the shipmates, it was that you couldn't replay the game as a completely different class. The "profile" idea stole so much the game.

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  MR3D-Dev (@MR3Dev) reported 25 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

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  M.D. Chaos (@MD_Chaos4) reported 29 minutes ago

  The problem with halo after odst and legends, is that they took it into a direction that worked against it’s strength by making it more like mass effect(which already failed on it’s promise) and super lore reliant, when they already had a good setting as is, thus losing everyone.

• 
  Juriyafx | Kael (@juriyafx) reported 30 minutes ago

  @DanticsOfficial The Mass Effect trilogy remains one of the most interesting and memorable sagas available. ME3's issues are varied and only catch up with you in the finale. Boring, anticlimactic, disconnected from your choices—and those RGB endings combined with those explanations turn a writing mistake into an insult to the player. Plus, the revised ending added via patch made a bad ending even worse. And the answer to your question is: NO! Just because worse things have come out in the following years doesn't make what EA/BioWare did any less severe.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 31 minutes ago

  It really does suck that in Mass Effect: Evolution it is marketed as "First Contact War Shown" and its ends so quickly its genuinely baffling. And not only that but the Illusive Man just goes to Illium like its no problem. First human on an alien world and no one cares. The other comics are much better but why did they introduce the Illusive Man like this? Sure show him in the First Contact war but don't make it seem like its about the conflict and also just let time pass so the next event makes more sense. Also having Saren encounter the Reapers this early is weird when he encounters them for what I presumed was the first time.

• 
  Victor Garcia (@vmg__0) reported 31 minutes ago

  @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

• 
  Rosalina's Top Luma (@ReactionaryLuma) reported 34 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

• 
  CastisV (@CastisV) reported 38 minutes ago

  @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

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  Man With A Stick (@bludgeonParagon) reported 42 minutes ago

  @AMWorley_Writer @drowwpoison @kalaelizabeth It makes more sense when you look at Mass Effect 3's multiplayer as the reason why EA wanted to get so heavily into loot boxes and live service in the first place, it was wildly successful where Inquisition's multiplayer failed and they were chasing that high ever since

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  Vol fan 83 (@TheVolguy83) reported 45 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

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  ScifiIsMyJam101 (@IsScifi) reported 46 minutes ago

  @art_rube The Mass Effect fandom has the exact same issue... Oblivious to the prolonged period of time that has occurred between the last release, and the last announcement for a new release. Like its been almost 5 to 6 years without a new game, and still they act like everything is fine.

• 
  lex is playing bg3! (@afrochantter) reported 48 minutes ago

  th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

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  Emergency Medical Fella (@thatmedfella) reported 48 minutes ago

  Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

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  Timothy D. Nutt (@timothydnutt) reported 48 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

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  💀 Ali💀 (@GenocidalFetus) reported 54 minutes ago

  It's pretty baffling how the Mass Effect team was so scared of mlm relationships. At least there's mods that fix that injustice.

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  Big Dan (@bigdanhere) reported 58 minutes ago

  Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

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  porkinscopilot (@porkinscopilot) reported 59 minutes ago

  @larryemcdaniel @GoodGameKofi Problem was they did not own many of the 360 big IP's outside of Halo. They later bought Gears and Forza in the one Gen All those biggest 360 games were third party mass effect, fallout ,COD,ES etc PS turned around on the 4 had better pricing and got the marketing for 3rd parties

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  Omega Ashura (@OmegaAshura) reported 60 minutes ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts