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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 3 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 10 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • santiagoDCortez
    Cortez (@santiagoDCortez) reported

    @vicious696 Been playing on the cloud only for the past year, works very well, no need for a console. Main issue, a lot of owned games are either 1 not available or 2 locked behind game pass ultimate example mass effect legeandry edition I own but need ultimate to play.

  • Racc00n_Guy_
    🍉Spectre Raccoon🦝| Kaidan Alenko’s no.1 Fan | (@Racc00n_Guy_) reported

    So far my problem with the game is that somehow I still don't feel like I am playing a mass effect game, it just has a totally different feel to it that I find it hard to get used to 😭

  • BoyoCosplay
    Boyo Cosplay  (@BoyoCosplay) reported

    @sonderssgirl Counter-counterpoint: I couldnt even finish mass effect 3 because the disconnect between "the reapers-" spoilers i guess "the reapers are ******* here they blew up earth every second matters" and "its open world mass effect go to the club with garrus" was too much for me

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • JestersWar
    JestersWar (@JestersWar) reported

    @ShitpostRock Probably Mass Effect 2- almost everyone I know prefers it, and there's no question that ME1 had issues with the Mako, and was largely a worse game But I preferred the RPG shooting, including the heat/miss rate over the 'better' cover shooter mechanics of ME2. And ME1's story

  • IsScifi
    ScifiIsMyJam101 (@IsScifi) reported

    Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

  • Imperiu39957614
    SharkMonarch (@Imperiu39957614) reported

    @MarcusCVance its crazy that masseffect solved the magazine size problem for ballistics like over a decade ago

  • fenerliyan
    Gefyrios (@fenerliyan) reported

    @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

  • TheWiseIC
    The Wise Investor 🧠 (@TheWiseIC) reported

    Interesting take by Serenity - I somewhat agree. We are still very far away from this, however. Let me explain. Autonomous vehicles are already showcasing that even though they do 95-99% of driving tasks just as well, if not better, than humans, there are still those 1% edge cases that make or break the value added by autonomy. That’s because the margin of error is literally 0%, which results in passengers being fine or being crushed/impaled by a software glitch or blind spot. Humanoids will be no different. General purpose robots will likely take mass effect by the end of this decade and handle 95-99% of general labour use cases (warehouse applications), but there will always be edge cases where the cost of using them makes no sense if they can’t perform certain tasks. Lately I’m starting to approach the thesis that an AI singularity is fast coming, but I disagree on the timelines. I do hope the guardrails are in place to prevent the seemingly inevitable collapse of society with robotics.

  • Marxon1134x
    Marxon (@Marxon1134x) reported

    @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

  • Sedevacationist
    JW 🍄 (@Sedevacationist) reported

    @XFerginatorX Destiny shouldn't have adopted the "MMO-lite" concept and should've been a story driven, open world "mass effect" 1-4 player co-op experience. But I guess that concept wouldn't make as much money as a live service game would.

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • afrochantter
    lex is playing bg3! (@afrochantter) reported

    th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

  • MikaTheVampyr
    Mika ✮⋆˙ || 美香 (@MikaTheVampyr) reported

    Me picking vanguard cause pistol and punching things with magic glowing fist. I don’t know about other classes but it was broken as hell in mass effect 3 just carrying a pistol and a shot gun with weight stuff on it so I could spam powers 😭

  • AnimatedWomen29
    Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported

    I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

  • Verratus_Speaks
    Verratus_Dominatu ✌️😈💜 (@Verratus_Speaks) reported

    @Pirat_Nation As someone who has done this, I can tell you why. It's because the games turn to dog ****. Very few games that are single player complete products actually Have 200 hours worth of content. Run the study again, only this time only check reviews on single player games that are complete products, no longer receiving updates like BG3, Witcher 3, Mass Effect Legendary Edition, so on. And the handful that do like BG3, obviously most people overwhelmingly, positively review. The games that do typically get 200 hours or more are either some form of live service or survival game. Which at first is very fun and actually gets you hooked, but then as you play through hundreds of hours you either hit a completely dead end game, or grind or otherwise. Have multiple issues that you have now played the game long enough to start to realize or it's a live service that becomes complete **** long after launch implementing things that no one asked for, that no one wants at best. or at worst goes years without fixing or patching basic bugs, resulting in developers basically neglecting the game. Either way, it results in a negative review, at least for me, because I don't put up with that bullshit. At least not without calling it out.

  • Lawgiver771
    BXG (@Lawgiver771) reported

    @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

  • BrandonRay37903
    Brandon Raymus (@BrandonRay37903) reported

    @AshenOne_VI Biggest issue the game has? It turned Dragon Age into Mass Effect. Thats not what the game was for 3 games, why change it on a 4th?

  • CorbynRed
    *CR* - stimulating William Shatner's bassoon (@CorbynRed) reported

    @NeonBirdGames Mass Effect: The Trolley Problem, basically.

  • Lawgiver771
    BXG (@Lawgiver771) reported

    @GreasyPixel I've been on PC now for two years or so, and I've had far less issues than I ever did on console. Granted, I don't play games day one. Hell, I'm just now playing Mass effect legendary edition.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

  • PreenTheAvali
    Preen the Avali (@PreenTheAvali) reported

    @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

  • MythicJaqui
    Mythic ⛧ (@MythicJaqui) reported

    @CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).

  • TheNidface
    The Nidface (@TheNidface) reported

    @ElaraVtuber Mass Effect Andromeda. I unironically enjoyed the game despite its many issues.

  • ThatTallGuy02
    Mortal Keegster - Hatality (@ThatTallGuy02) reported

    @MoralityCode @IGN Mass Effect 1 is an actual RPG with an actual plot. Mass Effect 2 is a third person shooter where the plot is to solve everyone's daddy issues

  • RAFAN432
    t (@RAFAN432) reported

    @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

  • TheMadGamerHere
    TheMadGamer (@TheMadGamerHere) reported

    @vavaara It's too bad it's giving tou trouble. Mass Effect Legendary has a decent photo m9de, iirc