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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
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Online Play (60%)
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Sign in (40%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mobile |
Online Play | |
 Leeds |
Online Play | |
| King's Lynn |
Sign in | |
 Tallinn |
Sign in | |
 Wellington |
Online Play | |
| Mary Esther |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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BioWare Gear Store
(@BioWareGear) reported
@ThisIsBeccaCox @masseffect @bioware Thank you. We have asked Customer Service to pull up those records and reach out to you as son as possible
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Paddy | Padman 🔞 🇬🇧
(@Padman616) reported
no stream today as Mass effect wanna crash!!! was fine other day :(
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Beer Mat Movies
(@beer_mat_movies) reported
@EAHelp Is there going to be a patch to fix the Mass Effect 3 cutoff issue? Or am I stuck at the end of 2 forever?
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Sarah Briggs
(@brigzi07) reported
@masseffect having sound issues with andromeda on my ps5. Sound cut out mid mission on Voeld
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Stride/Rebecca
(@PlacidGalah) reported
Thinking about Mass Effect 2 again. I want to say the companion stories are at least good and self-contained, but even they butt up against the failures of the main plot. At minimum the "why is Shepard working with Cerberus?" issue is multiplied for every other character lol.
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vee-kun
(@VeeKunBits) reported
do you guys remember when the biggest problem on the internet was that mass effect 3 had kind of a bad ending. can we please go back to that
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Spanky Johnson
(@cfhell31) reported
@ericinsarasota I have one bro had nothing but good experience with it. Played resident evil 8, cyberpunk, mass effect, have had zero problems. Also it enhances last gen games and makes them load way faster
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Parker DeBaryshe
(@parkerdabearish) reported
I bought so much Mass Effect stuff I have a problem
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Dylan Reilly
(@DylanRe03702573) reported
@LoudLights3 @misfitmelon @masseffect Yeah pretty much like XCOM but personality flew through the mission with no problems the choices were pretty straight forward unless you over think it.
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Jayne
(@Jayne11190492) reported
@yennessy_ @masseffect I do know about the issue, yeah. But, even with the issue, it was still doable for me. Took two playthroughs to get all three of the Paramour ones and I understand the desire to have achievements and I really hope this gets worked out for you.
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Robert Dodge
(@reaperredv3) reported
@masseffect can we please get a console update for ME 2 & 3 to toggle off the helmets on the non custom armor sets my i never use them because of the one issue pc can mod it to turn them off but consoles cant. Consoles get screwed in the cosmetic department
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Imogen
(@ImogensInklings) reported
@masseffect The cycle cannot be broken.
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n(emo dog main)
(@swagsires) reported
pc is lagging too bad to play mass effect rn so i guess its back to apex or unite
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SHIFTERD98_🖌🎮♈
(@LolaTheFlyCar1) reported
@vanillabiscuitx Yeah but Nomad also has its own flaws like lacking fire-power and like you said 'lag' but I wish the next Mass Effect improve the driving mechanics if they gonna brought back !
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Not Destroyed
(@edits_ten) reported
@ZaneBrumley So forgiving what I think about the show in general. Killing someone off to then immediately bring them back to life is extremely stupid. It cheapens their death. I had the same problem with the beginning of mass effect 2. I don't care that its a nearly identical android body.
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Deshra D. Dine
(@Deshrasden) reported
@RinoTheBouncer @masseffect It’s exactly what it’s about, those two are the worst characters. Plenty of posts on my exact point. Being highly regarded in the industry doesn’t mean one doesn’t have a bad take. It also doesn’t fix the pathetic plot of Kaiden. He has no redeeming qualities
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Robert W. Jones
(@RobJonesHistory) reported
@Real_HistoryGuy The problem I have with 10 & 15mm is that they are large enough that I would feel obliged to do all the detail. With 6mm, provided I remind myself, it is the mass effect that is important, & I can skip some of the fripperies, get them on the table & still be happy with them.
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Piotr Panasewicz
(@Fallen_Zen) reported
@masseffect is it possible to fix Mass Effect 3 Omega DLC quests still lingering in the journal like Assist Harrot, Assist the Hacker and Assist the Mechanic. I missed to find the items and completed the DLC and I’m unable to finish those quests.
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BioWare Gear Store
(@BioWareGear) reported
@ThisIsBeccaCox @masseffect @bioware If you can share with us your customer service number, we can follow up with the Customer Service team about this issue
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Schleicher
(@Schleichfreund) reported
@evenmorebizarro They chose to bank on the name Mass Effect, now they are due all the **** from people invested in the franchise, for not delivering. You don't even need to look at it through the lense of ME to make fun of it's attrocious errors and comedically poor animation quality.
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Becca Cox
(@ThisIsBeccaCox) reported
@BioWareGear @masseffect @bioware My customer service number is 57920. Thanks for your help!
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Carl Foxmarten
(@CarlFoxmarten) reported
@elgoonishshive @Hiveworks Doing the same thing with conversation trees (like the Mass Effect games) also pulls this same problem. Though, would putting things in the opposite direction (choosing the "morality" power affecting your morality levels) be appropriate?
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Corey
(@vulgargamer5) reported
Well, at least I'm not the only one who has trouble with the Archangel mission in Mass Effect 2. No one likes the closing the shutters part with the surprise flamethrower in your face. The only advice I found for it was to not do it so early on.
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Benjamin Oates
(@BenOates90) reported
Hey sorry everyone... was excited to play Mass Effect but got home and my PC now has no sound working at all... I apologise and hope to be back tomorrow but I cant think even where to begin to fix as everything I've tried so far has failed
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Dakota Alexander Clement
(@Dakota_Shaolin) reported
@EAHelp Playing Mass Effect: Andromeda (Xbox One) and can't connect to the online portion. I've restarted my modem and router, no change in online status. Is there a fix for this?
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Tambores
(@abobo898) reported
@jasonschreier I don't see the problem so they avoid a disaster like mass effect 4
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Jeremy Frank
(@bostonj487) reported
@bioware @masseffect @EA I'm having issues getting anyone from the EA help site to respond, myself and several others tried to report a frustrating immersion breaking bug with the Kaidan romance in ME3LE, but we get no replies.
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gon enthusiast
(@nickisdownbad) reported
The biggest problem with my Mass Effect play through is I have successfully romanced both Liara and Miranda and will be forced to choose
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Liam #WestHamUtd #XboxSX #PS5
(@paying_off) reported
@GamingGreyGhost BioWare currently… but if EA truly are going to give them more free reign in the next Mass Effect & Dragon Age and get rid of the live service crap then I can see a comeback on the cards
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#BLM Bearly here
(@GrumpyUrsus) reported
I'm extremely late in starting stream. I'm having problems in getting my steam to capture a YouTube vid. I'm currently working on finding a better/streamlined streaming software I'll send a new try when I'm able to stream of I give up and just change to Mass Effect LE.