Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (50%)
• Game Crash (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hank Rearden (@HankRearden_37) reported 1 minute ago

  @Pirat_Nation Once again modders will fix what the devs try to wreck with these games. Just like when the modders brought back the Miranda buttshot in Mass effect legendary edition. Although that game was far less ****** with than Halo appears to be.

• 
  Jakey (@labiamajorasmas) reported 2 minutes ago

  I know mass effect 3 has a glitch where shepard and steve's romantic and regular dialogue gets mixed up sometimes but everytime it happens i still get jumpscared a little😭

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 5 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Julian II (@JulianHeliosII) reported 11 minutes ago

  @Knights_Path Thinking some more, when the player asks a question you have a problem to solve: The player idle while asking a question looks blank Mass Effect solved it through a close up shot here and there, obscuring the body so you can't see Shepherd's hands Baldur's Gate had transition anims between lines from pose w/ anim to pose w/ anim, which kept the silent protagonist of the dialogue engaging You should choose one of these, or a mix of both, to keep the character from feeling plastic. The speaker need not have this because they are generally receiving queries and questions from the speaker, but stance changes are crucial for the target speaker

• 
  Joseph Sullivan (@Sulligy) reported 12 minutes ago

  @rockisinfinite the problem is not that they arent mysterious anymore. its that the way the mystery was unveiled was poorly done and full of retcons this is the kind of thing that ruined the reapers in mass effect, and would ruin stuff like gman in half-life if valve were ever as dumb as 343

• 
  Chronos (@N0VACIA) reported 15 minutes ago

  @Xvault2 Mass Effect combat was serviceable, I enjoyed it as much as I did Fable's. It worked, I had no problem with it. You're not getting my point here lmfao. Mass Effect, Fable and other similar games don't have standout combat. They have ton more gameplay elements at play.

• 
  Andrew Gross (@GrossRugger) reported 18 minutes ago

  @MichaelFKane The entire problem with mass effect is that the renegade path is objectively the correct and good way to play, until ME3, where it becomes a cartoon evil guy.

• 
  Richard Valdez (@RealRichardVald) reported 20 minutes ago

  @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

• 
  SharkMonarch (@Imperiu39957614) reported 21 minutes ago

  @MarcusCVance its crazy that masseffect solved the magazine size problem for ballistics like over a decade ago

• 
  Vanclomming (@Libertonian13) reported 22 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

• 
  Jeff Seely (@InJeffable) reported 30 minutes ago

  @PeterP_1985 @jasonschreier I've been seeing poor decisions like this in the industry ever since BioWare attempted live service slop with Anthem. They should've given Anthem to their Montreal studio while the main studio in Edmonton worked on Mass Effect: Andromeda, but they did the reverse and paid for it.

• 
  BarkBarkWoof (@EruseaRise) reported 30 minutes ago

  @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

• 
  Padjil Keyes - FR/EN VTuber (@PadjilV) reported 31 minutes ago

  @onlypushinp @dreadwolf_solas Mass effect had big problem beetween 2 and 3 with some story part being scrapped, it is coherent because of the protag, the cast and the ennemy who in the end don’t change. You jusy can’t do that with DAO for example.

• 
  t (@RAFAN432) reported 31 minutes ago

  @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

• 
  Jared (@criticallyjared) reported 32 minutes ago

  @r3dan0n_ @ShitpostRock This is a hill I will die on. Mass Effect had a lot of janky stuff, but it was all in service of fun ideas. ME2 just cut all of that. Seamless exploration, MAKO, actual level progression, all gone. Some of it came back in ME3, but it was too late.

• 
  неопізнаний йернящий мужик (@litauchij) reported 33 minutes ago

  @Dark_Emerald077 @tunechistark st how badass Kat is. the game that influenced me the most, Mass Effect, is also filled with cool women, and I never badmouthed any of them. the problem is korra is written like crap. just like that new marine gal in the halo remaster. it was never about what's in their pants.

• 
  Kuuen Enjuro (@KuEnjiro) reported 38 minutes ago

  @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

• 
  MrPandaCommando (@MrPandaCommando) reported 40 minutes ago

  Remember that time when people got so outraged over the bugged facial animations in Mass Effect Andromeda that the publisher wrote the entire game off as a lost cause and pulled the plug on support before the devs could properly fix the issue? These aren't the result of a bug.

• 
  Reality Forge (@UltimateJackFro) reported 41 minutes ago

  @Zeroth4G mass effect, fallout, dragon age, etc all stem from the same problem

• 
  Levi (@levas1786) reported 42 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

• 
  ScifiIsMyJam101 (@IsScifi) reported 45 minutes ago

  @art_rube The Mass Effect fandom has the exact same issue... Oblivious to the prolonged period of time that has occurred between the last release, and the last announcement for a new release. Like its been almost 5 to 6 years without a new game, and still they act like everything is fine.

• 
  Bruno Ferreira 🇵🇹 (@cvigti) reported 46 minutes ago

  @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

• 
  Somebody Someone🆓 (@sbso25) reported 48 minutes ago

  @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

• 
  baekarlover67 (@maekussyhammer) reported 49 minutes ago

  i know it’s a mass effect thing and quickly the story gets out of control but please let’s not add unnecessary stress to our portion of the fandom. we are on the same side or at least we should be enough senseless discourse in fandom spaces. save it for ACTUAL important issues

• 
  Flatwoods Creep (@Flatwoodscreep) reported 51 minutes ago

  @Pies_of_Lee Veilguard is just a continuation of the same writing issues that plagued mass effect Andromeda but the same reactionaries were too busy bitching about a trans character in that game too

• 
  Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported 53 minutes ago

  @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

• 
  Malonik (@Malonik1) reported 54 minutes ago

  @jdgaming2025 @bioware @masseffect I did hear they had creative issues, tons of money was spent, then the lead left, all the major heads of bioware jumped ship to make their own company and now as soon as 24-26 they had to hire some of the OG's back to rework ME5 so it doesn't destroy the franchise or the company.

• 
  Replica Velocity (@ReplicaVelocity) reported 54 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

• 
  meeb 🧛🏻‍♀️ (@orinsbutt) reported 58 minutes ago

  Fix me non verbal mass effect time

• 
  Omega Ashura (@OmegaAshura) reported 58 minutes ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts