1. Home
  2. Companies
  3. Mass Effect Andromeda
Mass Effect Andromeda

Mass Effect Andromeda status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 10 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • GAR3D369
    Gar3d Gaming (@GAR3D369) reported

    @Egyptian_Leaker Devil May Cry Mass Effect Subnatica Crash Bandicoot

  • ClairekRedfield
    J (Code Veronica Airplane Mode) (@ClairekRedfield) reported

    @FionaCher12 My issue is that the devs in Bioware expressed clear interest in trying out a remaster for it, and EA told them no. The guys at Mass Effect in fact were the ones to pitch it bc EA had a clear favouritism problem and they were aware of it.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • XeoNe0n
    I Am Man (@XeoNe0n) reported

    @flamingarc I think Mass Effect: Andromeda was only 600 years after the trilogy. Mind you, Andromeda had a myriad of issues, and that time jump is double what we're potential looking at with FW, but it IS possible to have the story set after big player-choice events and not interfere.

  • GalenValdrof
    Galen Valdrof (@GalenValdrof) reported

    @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

  • SHalbwachs
    SBH (@SHalbwachs) reported

    I just beat Mass Effect 3 for the first time and I am broken. I have synthesized the galaxy and ensured peace forever but no Shepard makes me sad. Best story in gaming I have played.

  • KuEnjiro
    Kuuen Enjuro (@KuEnjiro) reported

    @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

  • JoeyAGamer
    JoeyA (@JoeyAGamer) reported

    @GameSpot Guys, who gives a **** about remaster, remake that entire ****, fix the bugs, bring us a new trilogy like Resident Evil, you see how Black Flag Resynced is doing, Ocarina of Time is shaking people. GOOD GAMES deserves GOOD REMAKES, not ****** remasters. Mass Effect is EXCEPTION

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

  • d0x360
    d0x (@d0x360) reported

    @VGC_News I think it's more like problems with bioware and their talent pool. They haven't made a good game since Mass Effect 3.

  • ConradBastable
    Conrad Bastable (@ConradBastable) reported

    @LauraFlowD Hey now, right before i hit “post” I moved the TL;DR up from the very bottom of the post to the top! Surely that was a public service I also miss Mass Effect

  • HurtboxTV
    HurtboxTV | MS-623 EWGF Custom Type (@HurtboxTV) reported

    The biggest issue is that the average consumer got into the MCU and it made a gorillion dollars so other companies focus tested the **** out of what the normies actually liked. They then took that information and figured "if we apply this to literally everything we will make tens of gorillions!" Not realizing that not only would this invite the wrong crowd in, it would push out the ones already there who were buying their products. There's a reason modern AAA gaming sucks and it's because normie level MCU enjoyers figured if they liked slop and ironic quickly dialogue with sassy characters that everyone else would. They then proceeded to nuke every franchise they've been a part of with one dimensional characters and sassy girlbosses in a "subversion of the genre/media you're used to" type writing. It's funny when you think about it that there are very few IPs that never fell into this trap and they're doing just fine if not better. Franchises like Gears, Halo, Mass Effect, etc all used to take themselves seriously to some degree. They had writers who cared about telling a story and making a game that was fun to back it up. Now it's live service, accessibility, representation,and a whole host of other dog **** design decisions that took these games from console sellers to the bargain bin on the verge of collapse. The video game industry needs to pop again. Cause right now all my favorite franchises ******* suck and I only enjoy playing either indie games or gacha games like Nikke and GFL2 atm.

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • OscarVera22
    Oscar Vera (@OscarVera22) reported

    @donutzski Like for real... When mass effect Andromeda was broken it llooked better than this

  • myko_ii
    Vespaaa's resting 🔜 AX (@myko_ii) reported

    The last game I tried streaming was Mass Effect and I just could not stay focused. I'm sorry but I got incredibly bored with that game 😭😭 I also considered BG3 but the problem is that I spend more time dilly-dallying than actually progressing 💀

  • Daniel86Cycles
    Daniel M (@Daniel86Cycles) reported

    @ApplefatGov @csaurageul Borrowing the color palette of Gears of War, or cover based shooting mechanics into genres it didn't belong like Mass Effect or even Uncharted (or a dozen other games) caused problems for a long time. But that doesn't say anything about the games where they worked.

  • TheVolguy83
    Vol fan 83 (@TheVolguy83) reported

    @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

  • ExPrinceWinter
    Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported

    Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • voodoo_by
    Chaoticbruh (@voodoo_by) reported

    @MassEffectHYPE From what I've learned the new mass effect is suppossed to take place after the events of ME3 problem is the game is taking to long and most of the hype it could have is dwindling fast , hell most think its a hoax and not really in development

  • Noir_Discourse
    Noir_Discourse🔞 (@Noir_Discourse) reported

    @Rookie_425 I was watching a friend stream this with a group, and no one there had any issues with this. It was all "oh cool an ODST" or "hey cool, is her name a Mass Effect reference?". Imagine my shock when I looked on Twitter the next day. 🫤

  • FumeGaming95
    Fume Gaming (@FumeGaming95) reported

    If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @Grxit What he's a reliable journalist because of does his investigations on why games launch on bugs and unfinished games like mass effect Andromeda anthem black ops 4 redfall and other games that launch buggy broken and unfinished

  • ClayWinstead
    Clayton Winstead (@ClayWinstead) reported

    @JacobClary25 Just wait until they turn mass effect 5 into live service

  • GenocidalFetus
    💀 Ali💀 (@GenocidalFetus) reported

    @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

  • IndependentFur
    🥓IndependentlyModerate🥓 (@IndependentFur) reported

    @HaIoFox I had that issue because I liked a certain post regarding Mass Effect. The poster messaged me saying it was gross that Liara and another character would kiss. Then they blocked me like a ***** lol

  • ArcherNightfall
    Archer Defense Daily News (@ArcherNightfall) reported

    Exactly why there shouldn't have been any ceasfire The problem is masseffect We need to figure new bomb area yield. 1. You figure out how to do an real orbital drop system like COBRA's Zeus 2. You figure out how to do insanely large bombs that have actually closer/fractional to nuclear type power. This is actually an insane physics problem. Eventually AI robots entering into conflict zones will alleviate this problem. But for right now this, sucks. And by the way this was a huge issue in Afghanistan and why they were able to hang in there so long. I've said it before our munitions are too precise. This is what drags out wars. Something is missing from this fight.

  • WilemElliott
    ZOG the Forever Toad🐸 (@WilemElliott) reported

    @SCShipyards Some of the world building they did with Tali Zorah nar Rayya in Mass Effect. She had trouble sleeping on the Normandy because the ship ran so quiet

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.