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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 2 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 9 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • IsScifi
    ScifiIsMyJam101 (@IsScifi) reported

    Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

  • FumeGaming95
    Fume Gaming (@FumeGaming95) reported

    If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • CH4R10T_TV
    𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported

    my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • AnimatedWomen29
    Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported

    I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

  • n3ro
    nero (@n3ro) reported

    Go fix the ending to Mass Effect 3. . .

  • Marxon1134x
    Marxon (@Marxon1134x) reported

    @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

  • cvigti
    Bruno Ferreira 🇵🇹 (@cvigti) reported

    @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • thatmedfella
    Emergency Medical Fella (@thatmedfella) reported

    Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

  • eelsmaniac
    eelsmaniac (@eelsmaniac) reported

    to anyone saying that people who don't like the new god of war because you hate woman and female lead characters in games, or you only like characters that are half naked and 'hot', which i am one of those people who does not like the new god of war i love Cynder the dragon, the second lead in legend of spyro dawn of the dragon, how is she half naked and hot? i love Grace Ashcroft who is not half naked, she is also one of the lead characters, i love Claire Redfield, she is not half naked, also a second lead, Lara Croft, yes she is technically half naked, but i do not find her 'hot', i love female Shepard from Mass Effect, she is not half naked, she is also the main character, unless you choose male Shepard, i love Jill valentine, she is not half naked, she is also the second main character, i don't find any of these characters 'hot', but i still love playing them, because they are interesting characters, i play video games because i want a good story with good characters, if you are going to make your lead a female, make them interesting and not bland that are perfect in every way, just to put bs diversity, none of these characters i mentioned are perfect and bland, they make mistakes and have problems, that is what makes them good just like most male characters are not perfect, Kratos is a literal murderer who is technically a villain, Leon is a rooky cop in re2 and fails a lot through the game, and in re9 he is trying to fix a mistake he believes is his fault, Ethan from re7 and 8, is a regular guy who struggles his entire way through, in 8 he is trying to rescue his daughter, he is not perfect but he pushes through all these characters are good and interesting because they are not bland, they are strong characters but they are not perfect, that is why people love them, and that is why people do not like most modern games with female leads, because it is not about making good games, it is about putting diversity where it should not be

  • DarckArchon
    DarckArchon (@DarckArchon) reported

    @PapitoQinn It could have been more and it could have been better unfortunately, they tried to imitate Mass Effect with the voice protagonist and narrower dialogue choices but the execution had a lot of problems.

  • PapitoQinn
    Papito Qinn (@PapitoQinn) reported

    @GameLoreDash It was definitely Joker from Mass Effect: "Forget my problems" dancing.

  • superfeyn
    Feyn (@superfeyn) reported

    @TakoMowgli I'm using toybox for that problem... 👀 They should've used combined amount of conviction points for check instead of using amount of one conviction, like Mass Effect 3

  • No_New_Notes
    Zgyuun (@No_New_Notes) reported

    it sounds so silly to wonder if I should get final fantasy 7 or mass effect andromeda lmao but I’m curious on how the mass effect franchise changed and the problems people had with it myself! I could always watched a review for it but it wouldn’t be the same yk?

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

  • bigdanhere
    Big Dan (@bigdanhere) reported

    Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    This just doesn't look good and let me explain. The background looks like it is one thing and the background looks great. The Issue with the characters is this reminds me of Mass Effect Andromeda. the filters and animation done makes the character look 100% not like the mocap or person they did mocap. All of the women characters, for whatever reason intentionally, look like they are bloated in order to put more detail. Ciri looked the same as well. Face bloated to add more detail that makes no sense to me. I don't know if this is because of the engines we use for games and things like that but the reality is that this doesn't look good. Somehow though, the eastern studios have figured it out so us in the west are doing something wrong. That being said, playing as Laufey in a "god of war" title is dumb especially when i thought they were transitioning to a parallel story with Atreus and now the woman than i guess Kratos banged and now is dead so you can guide Kratos and the like on their journey? that's just retarded.

  • sincerejourney
    Are We Really Surprised? (@sincerejourney) reported

    @JDfromNY206 I don’t want games to be a full time job bro. I got my fix with mass effect

  • PrimeStrafe
    Strafe Prime (Open Coms) (@PrimeStrafe) reported

    @wulfeart @art_rube So... they are doing this to approach a new audience, and some of the core Halo fans like this armors and weapon designs, and other single player games like Doom Eternal, Mass Effect or even Lego Batman did the same and are very good games so... whats the issue?

  • CastisV
    CastisV (@CastisV) reported

    @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

  • escape408
    escape408 (@escape408) reported

    @MD_Chaos4 By the way, in your opinion, what was the biggest problem with Mass Effect of how did badly execute its lore?

  • _abbie_watson_
    just doing things (@_abbie_watson_) reported

    @sasajuric By careful selection of dependencies that are battle tested and have well defined APIs that have already figured those things out. I build healthcare apps, so FHIR + Material UI + Meteor + D3 gave us a huge amount of API surface area for the LLMs to work with. Now then, there is a needed critical-mass effect for it to work. Things didn’t get really good until 250K lines of code; and we started with a tech stack that we had sorted out a lot of problems over the past decade. So, I wouldn’t say we *never* look at the code. Just that it’s possible to hit critical mass, where there’s enough source materials and enough rules, that the most modern models can start self-assembling code according to spec, and… it’s as good or better than anything I would write by hand.

  • Aragost24
    Aragost 🇺🇲 (@Aragost24) reported

    @Grummz All this work they are putting into a game that will sell 70% less than it would have if the protagonist was a custom character like Mass Effect had. Easy fix. Naughty Dog let US decide what our main character should look like. Cause what you made is going to kill your sales.

  • MD_Chaos4
    M.D. Chaos (@MD_Chaos4) reported

    The problem with halo after odst and legends, is that they took it into a direction that worked against it’s strength by making it more like mass effect(which already failed on it’s promise) and super lore reliant, when they already had a good setting as is, thus losing everyone.

  • lesnara2
    lesnara (@lesnara2) reported

    @OmegaAshura @BriskittyThe3rd @D1AndOnlyGage and mass effect had gays and bi hmmm thats funny its almost like the gay was never the problem. the problom with woke game sence 2016 was not that it had gays its was story being put last. just because its gay does not make it better. take it from some one who is gay.

  • yehuda_vs_world
    (Adjective) Yehuda (@yehuda_vs_world) reported

    Most of this looks incredible, but the faces are somehow worse than Mass Effect Andromeda. Please fix @fable!

  • UncleDee2103
    Uncle Dee (@UncleDee2103) reported

    @splitcann @GamewithDave That may actually be my problem. I never played the first one, so I never got connected to the overall story and the characters the same way I did with, say Mass Effect or Dragon Age.

  • WhiteQueenNV
    The White Queen (@WhiteQueenNV) reported

    The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.