Mass Effect Andromeda

Is Mass Effect Andromeda down?

No problems detected

If you are having issues, please submit a report below.

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Mass Effect Andromeda Outage Chart 03/30/2026 20:00

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • rakeshra96 Rakesh Raja (@rakeshra96) reported

    @ArbisiRoman I would go Mass Effect. Wait till Returnal gets the save function implemented. Got a good run going last night, and lost it all to a game crash.

  • c0pper78 c0pper78 (@c0pper78) reported

    @psyren2099 @masseffect @bioware No trouble. It hit me last night and I found this so trying to help as many as I can so folks can enjoy the game 👍

  • JoshAnimator Josh the Amazing Animator (@JoshAnimator) reported

    @mrmvqboy @Jeestuu Drew also wrote the first 3 Mass Effect books which are REALLY good, then they got some new writer for the fourth one and it was SUCH trash that I couldn't even get through the first few chapters. spelling mistakes, grammar errors. Clearly didn't have an editor.

  • bortti10 Ian (@bortti10) reported

    @XboxSupport I bought mass effect on preorder and it isn’t downloading the full game. It’s just downloading 22 GB and I know that’s not the of the game. The release date is today 5/14. Any way to fix this?

  • _akurlej_ potted lamprey, gelatinous (@_akurlej_) reported

    dare I replay the mass effect trilogy and have my heart broken all over again?

  • splendidchynna uh huh her (@splendidchynna) reported

    @JAAYYTTEEEZZZAY excuse me mrs, but i don't appreciate these tweets about mass effect while my console is broken & i can't play 😭

  • Hellgate79 Biagio Di Silvestro (@Hellgate79) reported

    @GamerThumbTV if you have Mass Effect Legendary Edition on Xbox Series X disconnect any accesory that is not a controller or the game will crash each time you start it,it work fine on any other console,is just on series x or s that it has that issue.

  • CyberLin93 Aaron Lin (@CyberLin93) reported

    @XboxSupport hi I have bought mass effect legendary addition. I launch it and get tothe title screen I click any button to start it and it goes straight back to the dashboard can’t seem to fix the issue.

  • raginghumanoid marked man (@raginghumanoid) reported

    @masseffect you think the illusive man sent people to Andromeda to take out Jien Garson and to incite the riot so that the other leaders would die? You think they meant Rio keep Alec alive. Because the siblings didn't run into any of that trouble

  • Bijouxdemon Bijouxdemon|(CLOSED)| Emote/Badge Artist (@Bijouxdemon) reported

    Ummmm to anyone who bought Mass Effect Legendary Edition on steam, does it say May 15 release for you? Yesterday and the day before it said the 14th when I did my pre-download. Is this a glitch? @Steam @bioware

  • JoshAnimator Josh the Amazing Animator (@JoshAnimator) reported

    @mrmvqboy @Jeestuu and fix the dialogue options. 3 had the worst dialogue. It was SO stripped down that it no longer felt like Mass Effect.

  • the_firthster Sarah Firth (@the_firthster) reported

    @Steam Hey there! Is there an issue with Mass Effect Legendary Edition right now? It said it was available today, but now after buying it, it's saying May 15th. Thanks!

  • Eduardo39519611 Eddie Steppelus (@Eduardo39519611) reported

    @JonTylerDuncan @Xbox @masseffect It’s not a Xbox problem its the game developer problem they announced they are aware of the issue and they are fixing it.

  • cheapinjustice CheapInjustice (@cheapinjustice) reported

    @XboxSupport is mass effect legendary edition having an issue , I get to the press any button title screen and I hit a button crashes to dashboard everyone , I have restarted my console

  • ciberw0lf Matt (@ciberw0lf) reported

    Spoke to @BestBuy customer service, no one who pre-ordered the digital version of Mass Effect is receiving it

  • Under_Ach1ever It's Leo! and 1,987,321 others (@Under_Ach1ever) reported

    So what has to be done to get Mass Effect to actually work on Xbox? It just keeps crashing to home screen. I bought a Series X so I didn't have to mess with issues common on PC..

  • KingRangoon David Faina (@KingRangoon) reported

    It’s mass effect day and I’m so excited to burn hundreds of hours just to have my heart broken again

  • NathanielBibb Nathan Bibby (@NathanielBibb) reported

    Anyone else have a problem with Mass Effect on steam, where the date has changed from the 14th to 15th? #MassEffect #MassEffectLegendaryEdition

  • jarbenmate Mr Halo (@jarbenmate) reported

    I have been playing Mass Effect all day. The changes to the combat are great, game still suffers from some poorly designed combat arenas though. Those are problems that existed before though, they are made better with the changes to combat.

  • saiint Luke Rogers (@saiint) reported

    Well I was going to stream Mass Effect when it goes live in 45 minutes, but I had to send my headset back as a return because its broken and a replacement midi cable for my mic hasn't arrived yet :(

  • GendoWasRight Sydney Butler (@GendoWasRight) reported

    Weird to see all of this love for Mass Effect Andromeda with the release of Mass Effect LE. Andromeda wasn't a good game at launch, but it became on OK game after the first round of patches. It's a solid 6/10 for me, so it's not like I hate it, but it has a long list of problems.

  • hilgoldstein Hilary on the Block (@hilgoldstein) reported

    @DirtyEffinHippy I noticed a major error! But in your byline.aybr just an automated thing, but clearly a mistake. It says "Associate Editor" but clearly you are "Mass Effect Editor"

  • DazGwy Darryl (@DazGwy) reported

    @Jay1405NL @masseffect Someone else I saw who fixed this problem said it was their wireless headset, it fixed it after turned that off

  • BigGame44375632 Big-Gamer 9000 (@BigGame44375632) reported

    Mass Effect, besides Kingdom Hearts, is the only IP I have no problem buying on every platform lol. Got it on ps3, xbox, wii u, pc, and probably on ps4 here in a few. If I do, it's a wrap lol

  • EddieYagami91 Eddie Yagami (@EddieYagami91) reported

    @axelmininoopy @XboxSupport @masseffect I'm having this issue as well but I found out that if you hold a button down, then you can go into the launcher to select the game you want to play and once you're loaded into the game, then you can release the button. I just used the left trigger and it worked fine for me.

  • thiel_curtis Curtis Thiel (@thiel_curtis) reported

    @XboxSupport has anyone else reported having problems getting passed title screen on mass effect legendary edition?

  • amessofcurvesx Curvy Lace 💛🖤 (@amessofcurvesx) reported

    I have a secret to share with you all. *DEEP BREATH* I have never played a Mass Effect game. I am so sorry. I’ll fix it (soon I hope!) Please don’t stop loving me!!! 😭

  • Mitch_Anthony12 Mitch Anthony (@Mitch_Anthony12) reported

    ok guys so heres the sitch i think i have figured out my problem but heres another issue mass effect comes out in less then 3 minutes so resident evil will be back next week

  • InuShiek InuShiek 👀 🔞 (@InuShiek) reported

    @bioware @masseffect help!!! The legendary edition should have launched by now (7:45 am in US Central Time zone), but it crashes :( Any updates on a fix?

  • Adamanthen Adamanthen@Home (@Adamanthen) reported

    If anyone is having trouble getting Mass Effect Legendary edition to start on an Xbox, unplug any accessories attached to the console. #MassEffectLegendaryEdition