Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (50%)
• Game Crash (50%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	3 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  неопізнаний йернящий мужик (@litauchij) reported 8 seconds ago

  @Dark_Emerald077 @tunechistark st how badass Kat is. the game that influenced me the most, Mass Effect, is also filled with cool women, and I never badmouthed any of them. the problem is korra is written like crap. just like that new marine gal in the halo remaster. it was never about what's in their pants.

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  Jeff Seely (@InJeffable) reported 2 minutes ago

  @PeterP_1985 @jasonschreier I've been seeing poor decisions like this in the industry ever since BioWare attempted live service slop with Anthem. They should've given Anthem to their Montreal studio while the main studio in Edmonton worked on Mass Effect: Andromeda, but they did the reverse and paid for it.

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  Fennec_Radar (@RadarFennec) reported 4 minutes ago

  @HowlingKaya @RespectElves Director doesn't matter as much as the narrative writer. Mass Effect 1 & 2 had the same director but different writer, and it shows. And guess what the big problem post Chris Obsidian games have? Really ****** writing.

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  Richard Valdez (@RealRichardVald) reported 7 minutes ago

  @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

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  Night Time 👀 (@FighterFPS) reported 8 minutes ago

  @XTuleta @renegator66 @ANTllSM So by that definition EA never made a bad broken Game. Battlefield 2042, Anthem, Mass Effect Andromeda, etc. are all the developers fault right?

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  Denise Roginsky (@Denise_TEW2013) reported 16 minutes ago

  @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

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  ScifiIsMyJam101 (@IsScifi) reported 18 minutes ago

  @art_rube The Mass Effect fandom has the exact same issue... Oblivious to the prolonged period of time that has occurred between the last release, and the last announcement for a new release. Like its been almost 5 to 6 years without a new game, and still they act like everything is fine.

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  ┌П┐⚀▄⚀┌П┐ ARCH ┌П┐⚀▄⚀┌П┐ (@_ARCHANGEL978_) reported 23 minutes ago

  @Geo_AW @masseffect 2 Boss in the Collector Base. problem is this generation of purple haired freaks can't create a unique boss fight. Atleast the freaks from 15-30 year ago could make good games. Now it is "see what others did and steal their creative IP

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  Levi (@levas1786) reported 23 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

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  Flatwoods Creep (@Flatwoodscreep) reported 24 minutes ago

  @Pies_of_Lee Veilguard is just a continuation of the same writing issues that plagued mass effect Andromeda but the same reactionaries were too busy bitching about a trans character in that game too

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  Rosalina's Top Luma (@ReactionaryLuma) reported 24 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

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  Slade 🇺🇸🇩🇴 (@Slade_AF) reported 27 minutes ago

  @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

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  Jackie, physical media enjoyer (@spacesamples) reported 28 minutes ago

  Mass effect a little low, but other than that I see no issues

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  *CR* - stimulating William Shatner's bassoon (@CorbynRed) reported 28 minutes ago

  @NeonBirdGames Mass Effect: The Trolley Problem, basically.

• 
  Selobay (@selobay) reported 32 minutes ago

  No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

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  achilles “yoshiki irl” lamb (@yoshikipd) reported 34 minutes ago

  true and the only game ive seen address this problem correctly is mass effect bc being called shepard doesnt break the immersion since it Is technically your name but being called leader in p3r all the time really ******* sucks

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  Zachery Hoban (@zhoban90) reported 36 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

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  Patch Ledger (@patch_ledger) reported 36 minutes ago

  An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

• 
  J.C. Chambers III (@JCChambersIII) reported 37 minutes ago

  @MichaelFKane @EidolonOracle I think the Star Child is less the problem than the color-coded ending options, even if people incorrectly associate the somewhat lacklustre ending with the Star Child. (Frankly, without the free update that they released, the ending to Mass Effect 3 sucked ***, but even with it, it wasn't amazing). But you're right. Hell, in Mass Effect's case, they were teasing the metaphysical twist from day 1. ME is an apocalyptic Biblical epic, after all. It would've made way less sense to NOT include the Star Child (or something similar). They just fumbled the implementation, likely due to budget/timing constraints.

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  t (@RAFAN432) reported 42 minutes ago

  @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

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  MR3D-Dev (@MR3Dev) reported 43 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

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  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 47 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

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  Knight(Fate)1029384756 (@Knight10293847) reported 52 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

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  Luke (@GiveawaySoul) reported 53 minutes ago

  @Aussie_Legend Yeah I trust CDPR to hit a pre-release technical target like I trust EA to make another Mass Effect. (Not at all.) I do hope engine problems like this can be ironed out quickly but I guess it frees up time to play other stuff.

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  Timothy D. Nutt (@timothydnutt) reported 54 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

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  Cool Dr. Money (@QTeezyFaSheezy) reported 56 minutes ago

  This is why live service games miss what iterative sequels used to do. The first game would always show the vision & promise. And the 2nd or 3rd game would be that REALIZED. Halo 2 Mass Effect 2 Red Dead 2 Uncharted 2 Witcher 3 Batman Arkham City Vice City/San Andreas etc

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  Metroz (@Metrozee9000) reported 57 minutes ago

  @Cthulhu_OwO I should [play] the Mass Effect Trilogy. No, really, I bought the whole thing for 5 bucks on Steam and it's been sitting on my library ever since. Everyone says that it's kino, but I got so many games to play... Younger me would be ashamed that I somehow think it's a problem !

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  하지Mara고✨@ FFIX (@hajima_7) reported 58 minutes ago

  omg that reminds me...this is probs rly niche but, does anyone of you dragon age/mass effect nerds remember pheberoni?? on tumblr??? she would crash out fairly often about ppl using the same brushes and textures she did among other things sjdhgsd

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  Psychagogos (@RedGnosis) reported 59 minutes ago

  @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

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  Fizzypaladain583 (@Fizzypaladain58) reported 59 minutes ago

  @LordChrome375 The only squadmate who is worse then Liam imo is vetra given the fact she has all the same problems of Jax from mass effect 2 not being able to tank damage and dies alot