Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	2 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evil Villain (@EveryCarpet) reported 25 seconds ago

  @WeAreMassEffect Excellent science-fantasy but not excellent sci-fi. Anything other than Destroy is the Reapers throwing **** at the wall in a last-ditch effort and actually succeeding in deceiving Shephard. Everything 'wrong' with the story of ME3 actually started with ME2 when Bioware catered to Fox in cutting down the ****** alongside killing off and resurrecting Shepherd in the first 5 minutes of the game (!!!). Story of ME2 was ***. The Collectors should have been an arc or plotline but not the entirety of the game. You can 100% have the Systems Alliance send Shepherd out to find more data on the Reapers, who then ends up fighting Batarians, criminals, xenophobes, the Terminus Systems, AND the Collectors. Andromeda actually had insane potential but Bioware ****** up by not hiring me as their lead writer and producer. Fighting the not-Collectors with an Asari archaeologist and Krogan mercenary while trying to save Humanity & Co. is not good enough of a plotline. Cerberus should've sacked the Elusive Man the moment he was indoctrinated. ridiculous. ME4 needs to take place after a Destroy ending where: 1. with the destruction of the Relays, long-distance, immediate FTL travel is impossible. 2. with the general destruction that the Reapers caused-- 99% of all life in the galaxy, essentially, and their corresponding civilizations and industrial base-- ME4 needs to either take place 100-200 years after the events of ME3 or be a survival-horror 'RPG' 3. If ME4 takes place a ~hundred years after the events of ME3, then having the option of being Liara's offspring (and explicitly confirmed if you romanced Liara). if not, then all other species ought to be available 4. the vast majority of Turians and Quarians stuck in the Sol System after the destroy ending would end up starving to death because 5σ of the galaxy's industry and population has been destroyed and they cannot eat 'normal' foodstuffs 4a. the vast majority of Turians and Quarians in any fleet that is not predominantly of their own species ought to starve to death due to the lacking of their specific foodstuffs 4b. the vast majority of the survivors of the Reapers (<1% of galpop) ought to starve, dehydrate, or otherwise die to raiders or other starving, sick people. simply not enough resources to go around in the post-apocalypse 5. if you chose to fix the Genophage, the Krogans have to be THE singular dominant power in what was Citadel space. if not, there should only be one or two total in the entirety of the game as their species goes extinct 5a if the Krogan are led by Wrex, then the Krogan in general would be part of the Citadel's Council alongside Humanity 5b if the Krogan are led by Wreav, then the Krogan in general would not be part of the Citadel, drastically weakening it for the plot of the game alongside granting a quest where you have to 'recruit' the Krogan or at least get them to sign a pact of non-aggression/interference 6. the Egalitarian, Xenophilic polity that would eventually emerge at Sol would become the capital of the New Citadel-- mostly because they have the highest population and the most salvage in their system 7. the enemy for the first non-survival of the post-apocalyptic horror entry in Mass Effect ought to be a resurgent Terminus Systems. they have no ******* idea where the Reapers came from or how to beat them-- only learning that they're tied to Citadel space.

• 
  Vanclomming (@Libertonian13) reported 4 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

• 
  porkinscopilot (@porkinscopilot) reported 5 minutes ago

  @larryemcdaniel @GoodGameKofi Problem was they did not own many of the 360 big IP's outside of Halo. They later bought Gears and Forza in the one Gen All those biggest 360 games were third party mass effect, fallout ,COD,ES etc PS turned around on the 4 had better pricing and got the marketing for 3rd parties

• 
  Randy M.@theElusiveEye (@TheElusiveEye1) reported 9 minutes ago

  @J0hnADouglas They seem content to move forward with more trash like Rings of Power and Fallout than an actual well written show made by passionate creators. Well, this confirms my suspicion that God of War and Mass Effect are in serious trouble.

• 
  Uncle Dee (@UncleDee2103) reported 12 minutes ago

  @splitcann @GamewithDave That may actually be my problem. I never played the first one, so I never got connected to the overall story and the characters the same way I did with, say Mass Effect or Dragon Age.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 13 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Strafe Prime (Open Coms) (@PrimeStrafe) reported 15 minutes ago

  @wulfeart @art_rube So... they are doing this to approach a new audience, and some of the core Halo fans like this armors and weapon designs, and other single player games like Doom Eternal, Mass Effect or even Lego Batman did the same and are very good games so... whats the issue?

• 
  Eljefe.eth (Ø,G) | (@Orly2611) reported 15 minutes ago

  @tokyosdaughter hmmmm this is a bit of a take where i can have mixed feelings much as i dislike woke and DEI and all that shi. Didn't mass effect / kotor followed a similar pattern? it was ok issue should be indoctrination ig but art and design different have always existed, not a fan tho

• 
  Gyt Kaliba (@GytKaliba) reported 16 minutes ago

  Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

• 
  Raven (@RavenRanks) reported 16 minutes ago

  @TheGingerPerks Both Outer Worlds games are decent. Low quality Mass Effect vibes. The original has more humor than the so serious second game. Avowed is garbage. Pillars is mid. Kotor 2 is broken and half finished. They've never been a AAA studio. Just the hard truth 😕

• 
  eelsmaniac (@eelsmaniac) reported 20 minutes ago

  to anyone saying that people who don't like the new god of war because you hate woman and female lead characters in games, or you only like characters that are half naked and 'hot', which i am one of those people who does not like the new god of war i love Cynder the dragon, the second lead in legend of spyro dawn of the dragon, how is she half naked and hot? i love Grace Ashcroft who is not half naked, she is also one of the lead characters, i love Claire Redfield, she is not half naked, also a second lead, Lara Croft, yes she is technically half naked, but i do not find her 'hot', i love female Shepard from Mass Effect, she is not half naked, she is also the main character, unless you choose male Shepard, i love Jill valentine, she is not half naked, she is also the second main character, i don't find any of these characters 'hot', but i still love playing them, because they are interesting characters, i play video games because i want a good story with good characters, if you are going to make your lead a female, make them interesting and not bland that are perfect in every way, just to put bs diversity, none of these characters i mentioned are perfect and bland, they make mistakes and have problems, that is what makes them good just like most male characters are not perfect, Kratos is a literal murderer who is technically a villain, Leon is a rooky cop in re2 and fails a lot through the game, and in re9 he is trying to fix a mistake he believes is his fault, Ethan from re7 and 8, is a regular guy who struggles his entire way through, in 8 he is trying to rescue his daughter, he is not perfect but he pushes through all these characters are good and interesting because they are not bland, they are strong characters but they are not perfect, that is why people love them, and that is why people do not like most modern games with female leads, because it is not about making good games, it is about putting diversity where it should not be

• 
  ZeQuackie (@ZeQuackie) reported 23 minutes ago

  @Redesestelares What's wrong with having female characters? Like Mass Effect has both and the female voice actress does a much better job. It just sounds like you just have a problem with women.

• 
  Fawi (@TheOneFawi) reported 24 minutes ago

  @trepidofficial I have been waiting for a video game crash ever since Mass Effect 3 in 2012 I won't lie, I too used to fall for the remakes and remaster trap, but not anymore, I'm done, I'm up till here with this **** I want this industry to burn, and nintendo to go with it, they deserve it

• 
  '-' (@NunoRocha910) reported 24 minutes ago

  @femshep_com @nib95_ But you are talking about a particular case (female Shepard). I'm talking in general. Totally different things. Just because few people had issues with it (Mass Effect case), doesn't mean that there's a general hate towards female protags, because there is not.

• 
  nero (@n3ro) reported 26 minutes ago

  Go fix the ending to Mass Effect 3. . .

• 
  Pawel Bodakowski🇵🇱✝️ (@BodakowskiPawe) reported 27 minutes ago

  @ScuffCatvt I played once a Dark Souls 1 and after reapedetly dieing on the first fight decided never agian😝 what I would love for 40K is: - Mass Effect similar game - 3rd person shooter with guard AOS: - Action RPG - SM2 but with Sotrmcasts And all with no live-service or always online BS

• 
  ScifiIsMyJam101 (@IsScifi) reported 36 minutes ago

  Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

• 
  Vespaaa's resting 🔜 AX (@myko_ii) reported 36 minutes ago

  The last game I tried streaming was Mass Effect and I just could not stay focused. I'm sorry but I got incredibly bored with that game 😭😭 I also considered BG3 but the problem is that I spend more time dilly-dallying than actually progressing 💀

• 
  soph 🐛 (@zaeedmassanis) reported 36 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  Denise Roginsky (@Denise_TEW2013) reported 38 minutes ago

  @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

• 
  LylatLegend (@mondayboi126) reported 40 minutes ago

  @Polygon So that means even less live service games? I’m all in on that. We need single player + multiplayer hybrid games back. Uncharted 2 had multiplayer. Perfect Dark had multiplayer. Mass Effect 3 had multiplayer.

• 
  just doing things (@_abbie_watson_) reported 41 minutes ago

  @sasajuric By careful selection of dependencies that are battle tested and have well defined APIs that have already figured those things out. I build healthcare apps, so FHIR + Material UI + Meteor + D3 gave us a huge amount of API surface area for the LLMs to work with. Now then, there is a needed critical-mass effect for it to work. Things didn’t get really good until 250K lines of code; and we started with a tech stack that we had sorted out a lot of problems over the past decade. So, I wouldn’t say we *never* look at the code. Just that it’s possible to hit critical mass, where there’s enough source materials and enough rules, that the most modern models can start self-assembling code according to spec, and… it’s as good or better than anything I would write by hand.

• 
  TheMadGamer (@TheMadGamerHere) reported 46 minutes ago

  @vavaara It's too bad it's giving tou trouble. Mass Effect Legendary has a decent photo m9de, iirc

• 
  Daniel Thomas Stack (@Spokavriel) reported 48 minutes ago

  tried to fix my typo before posting and it tried to edit the at will cain part. x is odd today. your question about the lake might have a mass effect ;p

• 
  Vol fan 83 (@TheVolguy83) reported 50 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

• 
  Trutown (@Trutown) reported 53 minutes ago

  @AndorianRespect You mean, after the end of Mass Effect 1? The problems with ME3 are a direct result of ME2.

• 
  Omega Ashura (@OmegaAshura) reported 55 minutes ago

  @PhantomZer013 @Knight10293847 litwraly two of those are from a OPTIONAL side quest. and the gods nane is a problem cause? i mean if that a problem then mass effect is terrible for how much reapers are mention

• 
  Emergency Medical Fella (@thatmedfella) reported 56 minutes ago

  Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

• 
  Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported 58 minutes ago

  @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

• 
  Zgyuun (@No_New_Notes) reported 59 minutes ago

  I’m enjoying the game so far but if I were to guess some of the problems people have with mass effect 3 it’s probably that it seems more linear? Like there’s a lot more cover shooter stuff and a bit less rpg stuff not an insane amount I think but it is there