Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	2 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  captaindino123 (@captaindin123) reported 6 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  Feyn (@superfeyn) reported 7 minutes ago

  @TakoMowgli I'm using toybox for that problem... 👀 They should've used combined amount of conviction points for check instead of using amount of one conviction, like Mass Effect 3

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  SBH (@SHalbwachs) reported 9 minutes ago

  I just beat Mass Effect 3 for the first time and I am broken. I have synthesized the galaxy and ensured peace forever but no Shepard makes me sad. Best story in gaming I have played.

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  TheDownloadQueue (@DownloadQueue_) reported 10 minutes ago

  @Rogue24_ @MightyKeef Ah yes the usual culprit DEI. Except people didn’t have. Problem when we were all raving about Mass Effect. 🙄

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  Tray (@TravinSimmonds) reported 11 minutes ago

  @Tectone Exactly. It seems the main problem with GoW is that they are using the wrong franchise. Its like when Mass Effect tried Andromeda without Shepard. I still liked the game as its own game, but I wasn't nearly as invested in it as I was with the trilogy.

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  JudgeJock (@JockJudge) reported 14 minutes ago

  @manuni340839 @_D4rk50ul_ @GeeksGamersCom Voltron was MADE for the streaming service. Highlander will do fine, its not got too much to live up to. Star Wars is DEAD.. enter Warhammer. Cavill was interviewed for Bond before and hes read the script (on his IG) for Mass Effect (at Amazon WITH Warhammer) So, sit down..

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  Preen the Avali (@PreenTheAvali) reported 19 minutes ago

  @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen

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  Aidenthejoker (@Aidenthejoker) reported 22 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  CastisV (@CastisV) reported 23 minutes ago

  @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

• 
  Infinite Devil Machine (@ErrantCowboy) reported 24 minutes ago

  @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

• 
  Evil Villain (@EveryCarpet) reported 29 minutes ago

  @WeAreMassEffect Excellent science-fantasy but not excellent sci-fi. Anything other than Destroy is the Reapers throwing **** at the wall in a last-ditch effort and actually succeeding in deceiving Shephard. Everything 'wrong' with the story of ME3 actually started with ME2 when Bioware catered to Fox in cutting down the ****** alongside killing off and resurrecting Shepherd in the first 5 minutes of the game (!!!). Story of ME2 was ***. The Collectors should have been an arc or plotline but not the entirety of the game. You can 100% have the Systems Alliance send Shepherd out to find more data on the Reapers, who then ends up fighting Batarians, criminals, xenophobes, the Terminus Systems, AND the Collectors. Andromeda actually had insane potential but Bioware ****** up by not hiring me as their lead writer and producer. Fighting the not-Collectors with an Asari archaeologist and Krogan mercenary while trying to save Humanity & Co. is not good enough of a plotline. Cerberus should've sacked the Elusive Man the moment he was indoctrinated. ridiculous. ME4 needs to take place after a Destroy ending where: 1. with the destruction of the Relays, long-distance, immediate FTL travel is impossible. 2. with the general destruction that the Reapers caused-- 99% of all life in the galaxy, essentially, and their corresponding civilizations and industrial base-- ME4 needs to either take place 100-200 years after the events of ME3 or be a survival-horror 'RPG' 3. If ME4 takes place a ~hundred years after the events of ME3, then having the option of being Liara's offspring (and explicitly confirmed if you romanced Liara). if not, then all other species ought to be available 4. the vast majority of Turians and Quarians stuck in the Sol System after the destroy ending would end up starving to death because 5σ of the galaxy's industry and population has been destroyed and they cannot eat 'normal' foodstuffs 4a. the vast majority of Turians and Quarians in any fleet that is not predominantly of their own species ought to starve to death due to the lacking of their specific foodstuffs 4b. the vast majority of the survivors of the Reapers (<1% of galpop) ought to starve, dehydrate, or otherwise die to raiders or other starving, sick people. simply not enough resources to go around in the post-apocalypse 5. if you chose to fix the Genophage, the Krogans have to be THE singular dominant power in what was Citadel space. if not, there should only be one or two total in the entirety of the game as their species goes extinct 5a if the Krogan are led by Wrex, then the Krogan in general would be part of the Citadel's Council alongside Humanity 5b if the Krogan are led by Wreav, then the Krogan in general would not be part of the Citadel, drastically weakening it for the plot of the game alongside granting a quest where you have to 'recruit' the Krogan or at least get them to sign a pact of non-aggression/interference 6. the Egalitarian, Xenophilic polity that would eventually emerge at Sol would become the capital of the New Citadel-- mostly because they have the highest population and the most salvage in their system 7. the enemy for the first non-survival of the post-apocalyptic horror entry in Mass Effect ought to be a resurgent Terminus Systems. they have no ******* idea where the Reapers came from or how to beat them-- only learning that they're tied to Citadel space.

• 
  xela (@memoryofxela) reported 30 minutes ago

  @5umando Even then it still doesn’t work. KOTOR, Mass Effect, Cyberpunk etc. all face that same issue. Yea, you’d basically have to make a dating sim, but I think it’s even deeper than that. It’s just really hard compared to a game with a singular character.

• 
  Gareth Walker (@Revision_124c41) reported 31 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  Replica Velocity (@ReplicaVelocity) reported 38 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

• 
  Real_pilots_have_rotors (@GoldPicard) reported 38 minutes ago

  @army1325air So, make us kinda like a lite version of the Turians, I got it. I don't disagree, in fact I'm with you. I'm just worried about degrading the value of everyone's service. @grok mind explaining who and what I'm referring to when I mentioned the Turians from Mass Effect?

• 
  d0x (@d0x360) reported 38 minutes ago

  @VGC_News I think it's more like problems with bioware and their talent pool. They haven't made a good game since Mass Effect 3.

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 39 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Exalted Speed (@Exalted_Speed) reported 41 minutes ago

  I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

• 
  gabriel (@gabrieldoria86) reported 44 minutes ago

  @DanticsOfficial @JCalabration6 I played at launch and enjoyed every little bit of it. It had all elements from Mass Effect 1. It had some issues, but this days any flaws means that the game is trash and it thrown under the bus. People don’t know how to appreciate **** this days.

• 
  LylatLegend (@mondayboi126) reported 44 minutes ago

  @Polygon So that means even less live service games? I’m all in on that. We need single player + multiplayer hybrid games back. Uncharted 2 had multiplayer. Perfect Dark had multiplayer. Mass Effect 3 had multiplayer.

• 
  MR3D-Dev (@MR3Dev) reported 45 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

• 
  Denise Roginsky (@Denise_TEW2013) reported 46 minutes ago

  @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

• 
  Roxley (@RoxandWheatley) reported 46 minutes ago

  @void_cache @Mangroxian I like to mod games, Mass Effect, Cyberpunk being a few of them, but the sheer amount of mods I download often takes up a good chunk of space, so I transferred them to the external hard drive. I try to mediate this issue by letting the game load in for 5 to 10 minutes, but its-

• 
  John Burnett (@TheSPCommandant) reported 47 minutes ago

  @pixie_girl3 you're entirely missing the point. we don't have trouble with female protagonists. think about Aloy from Horizon, or Laura Croft from Tomb Raider. we're just sick and tired of the cultural engineering. They turn Thor into a woman, ruined the Star wars franchise, same with Amazon and the Lord of the rings TV show. Mass Effect Andromeda killed their franchise as well. gamers just don't want to be preached at. we don't want to be told how we're supposed to think and feel about anything.

• 
  Zgyuun (@No_New_Notes) reported 50 minutes ago

  it sounds so silly to wonder if I should get final fantasy 7 or mass effect andromeda lmao but I’m curious on how the mass effect franchise changed and the problems people had with it myself! I could always watched a review for it but it wouldn’t be the same yk?

• 
  Randy M.@theElusiveEye (@TheElusiveEye1) reported 55 minutes ago

  @J0hnADouglas They seem content to move forward with more trash like Rings of Power and Fallout than an actual well written show made by passionate creators. Well, this confirms my suspicion that God of War and Mass Effect are in serious trouble.

• 
  Papito Qinn (@PapitoQinn) reported 56 minutes ago

  @GameLoreDash It was definitely Joker from Mass Effect: "Forget my problems" dancing.

• 
  The Laconic Sardonic (@FabricateClaim) reported 57 minutes ago

  Dragon Age, Mass Effect and KOTOR sold because they were good single player stories, no live service required. Now the only thing these companies have to sell is their reputation, and they think its worth $80. I'll take the gacha slop over the struggle session.

• 
  William Wallace (Hunting for a 4 leaf clover) (@Wanzerfan) reported 59 minutes ago

  @PandaSub2000 I think @BioWare REALLY needs to fix “Mass Effect Andromeda”’s failure to load save game files game breaking bug.

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  anonskrub^2 🇵🇸🇺🇦🗿👧 (@anonskrub) reported 1 hour ago

  @KenteMana @SwervoT3k @bioware the problem with DAO getting a remaster/remake IIRC is that there is almost nobody left at BioWare who knows how the game engine runs, so a remaster is almost impossible, and a remake is unlikely until at least Mass Effect 5 gets out the door just b/c of resource priority