Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Mass Effect Andromeda Outage Chart 03/14/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Under_Ach1ever It's Leo! and 1,987,321 others (@Under_Ach1ever) reported

    So what has to be done to get Mass Effect to actually work on Xbox? It just keeps crashing to home screen. I bought a Series X so I didn't have to mess with issues common on PC..

  • CyberLin93 Aaron Lin (@CyberLin93) reported

    @XboxSupport hi I have bought mass effect legendary addition. I launch it and get tothe title screen I click any button to start it and it goes straight back to the dashboard can’t seem to fix the issue.

  • Migedio09 James Nauyokas (@Migedio09) reported

    @masseffect so I went to start playing ME Legendary Ed. this morning on Xbox One X and the game crashes every time I "press any button". I have uninstalled and reinstalled and still have the issue. Purchased game through Xbox Store. Any help would be great.

  • Adamanthen Adamanthen@Home (@Adamanthen) reported

    If anyone is having trouble getting Mass Effect Legendary edition to start on an Xbox, unplug any accessories attached to the console. #MassEffectLegendaryEdition

  • JoshAnimator Josh the Amazing Animator (@JoshAnimator) reported

    @mrmvqboy @Jeestuu and fix the dialogue options. 3 had the worst dialogue. It was SO stripped down that it no longer felt like Mass Effect.

  • dopovita Kendra Abercrombie (@dopovita) reported

    @masseffect @macwalterslives Would it great, if it would actually work... crashes when headphones are plugged on. FIX THIS!

  • saiint Luke Rogers (@saiint) reported

    Well I was going to stream Mass Effect when it goes live in 45 minutes, but I had to send my headset back as a return because its broken and a replacement midi cable for my mic hasn't arrived yet :(

  • tolyoOfficial Tolyo the Annie Leonhardt simp (@tolyoOfficial) reported

    Mass Effect Legendary Edition is literally unplayable bc I have a wireless headset. Try to get into the game with it turned on? That's a crash. Turn it back on once I'm through the main menu? The game doesn't respond to my controller now. How do you have a day 1 launch this bad?

  • thiel_curtis Curtis Thiel (@thiel_curtis) reported

    @XboxSupport has anyone else reported having problems getting passed title screen on mass effect legendary edition?

  • JahimTheCreator Jah Jean-Noel (@JahimTheCreator) reported

    So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperTantrum

  • the_firthster Sarah Firth (@the_firthster) reported

    @Steam Hey there! Is there an issue with Mass Effect Legendary Edition right now? It said it was available today, but now after buying it, it's saying May 15th. Thanks!

  • GibbsJeff Jeff Gibbs (@GibbsJeff) reported

    @EAHelp Xbox one x. It basically crashes at the start. No error message. I disconnected my headset and tried again. Got a little further and then while it was trying to load into mass effect 1 it crashed again.

  • amessofcurvesx Curvy Lace 💛🖤 (@amessofcurvesx) reported

    I have a secret to share with you all. *DEEP BREATH* I have never played a Mass Effect game. I am so sorry. I’ll fix it (soon I hope!) Please don’t stop loving me!!! 😭

  • raginghumanoid marked man (@raginghumanoid) reported

    @masseffect you think the illusive man sent people to Andromeda to take out Jien Garson and to incite the riot so that the other leaders would die? You think they meant Rio keep Alec alive. Because the siblings didn't run into any of that trouble

  • KingRangoon David Faina (@KingRangoon) reported

    It’s mass effect day and I’m so excited to burn hundreds of hours just to have my heart broken again

  • JahimTheCreator Jah Jean-Noel (@JahimTheCreator) reported

    So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperT antrum

  • bortti10 Ian (@bortti10) reported

    @XboxSupport I bought mass effect on preorder and it isn’t downloading the full game. It’s just downloading 22 GB and I know that’s not the of the game. The release date is today 5/14. Any way to fix this?

  • Hellgate79 Biagio Di Silvestro (@Hellgate79) reported

    @GamerThumbTV if you have Mass Effect Legendary Edition on Xbox Series X disconnect any accesory that is not a controller or the game will crash each time you start it,it work fine on any other console,is just on series x or s that it has that issue.

  • dopovita Kendra Abercrombie (@dopovita) reported

    @masseffect @macwalterslives Game immediately crashes if wireless headphones are on. FIX THIS!!!!

  • JoshAnimator Josh the Amazing Animator (@JoshAnimator) reported

    @mrmvqboy @Jeestuu Drew also wrote the first 3 Mass Effect books which are REALLY good, then they got some new writer for the fourth one and it was SUCH trash that I couldn't even get through the first few chapters. spelling mistakes, grammar errors. Clearly didn't have an editor.

  • jarbenmate Mr Halo (@jarbenmate) reported

    I have been playing Mass Effect all day. The changes to the combat are great, game still suffers from some poorly designed combat arenas though. Those are problems that existed before though, they are made better with the changes to combat.

  • InuShiek InuShiek 👀 🔞 (@InuShiek) reported

    @bioware @masseffect help!!! The legendary edition should have launched by now (7:45 am in US Central Time zone), but it crashes :( Any updates on a fix?

  • carverhxwke alexx 🥚🤡 (@carverhxwke) reported

    mass effect will fix me

  • matthickman07 Matt Hickman (@matthickman07) reported

    @Migedio09 @masseffect Just happened to see this. Do you have a wireless headset? I ran into the same thing. If so, that’s probably the issue. Start the game with your headset off until you’re past the launcher and on the main menu of one of the individual games.

  • immortallegionx Seraph (@immortallegionx) reported

    @MnemonicSyntax @masseffect @macwalterslives Andrew Johnson from the Bioware team tweeted they believed there should be no problem, and that if an issue occurs to contact their team about it so they can look into it. So, should be fine if you trust their word.

  • DazGwy Darryl (@DazGwy) reported

    @Jay1405NL @masseffect Someone else I saw who fixed this problem said it was their wireless headset, it fixed it after turned that off

  • cheapinjustice CheapInjustice (@cheapinjustice) reported

    @XboxSupport is mass effect legendary edition having an issue , I get to the press any button title screen and I hit a button crashes to dashboard everyone , I have restarted my console

  • Eduardo39519611 Eddie Steppelus (@Eduardo39519611) reported

    @JonTylerDuncan @Xbox @masseffect It’s not a Xbox problem its the game developer problem they announced they are aware of the issue and they are fixing it.

  • c0pper78 c0pper78 (@c0pper78) reported

    @psyren2099 @masseffect @bioware No trouble. It hit me last night and I found this so trying to help as many as I can so folks can enjoy the game 👍

  • hilgoldstein Hilary on the Block (@hilgoldstein) reported

    @DirtyEffinHippy I noticed a major error! But in your byline.aybr just an automated thing, but clearly a mistake. It says "Associate Editor" but clearly you are "Mass Effect Editor"