Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	2 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	9 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fume Gaming (@FumeGaming95) reported 3 minutes ago

  If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

• 
  The White Queen (@WhiteQueenNV) reported 3 minutes ago

  The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

• 
  Ai (@AiShireTory) reported 4 minutes ago

  @AcademicAgent_X Biggest problem with KOTOR is its turn base system, doesn’t fit the flow of Star Wars combat. Look at Mass effect same people similar design but without the turn base system.

• 
  JW 🍄 (@Sedevacationist) reported 4 minutes ago

  @XFerginatorX Destiny shouldn't have adopted the "MMO-lite" concept and should've been a story driven, open world "mass effect" 1-4 player co-op experience. But I guess that concept wouldn't make as much money as a live service game would.

• 
  Big Dan (@bigdanhere) reported 6 minutes ago

  Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

• 
  I Am Man (@XeoNe0n) reported 8 minutes ago

  @flamingarc I think Mass Effect: Andromeda was only 600 years after the trilogy. Mind you, Andromeda had a myriad of issues, and that time jump is double what we're potential looking at with FW, but it IS possible to have the story set after big player-choice events and not interfere.

• 
  d0x (@d0x360) reported 10 minutes ago

  @VGC_News I think it's more like problems with bioware and their talent pool. They haven't made a good game since Mass Effect 3.

• 
  Dave (@BlueOmen_N7) reported 11 minutes ago

  @mrmikeMTL Broken Sword or Mass Effect

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 12 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  BXG (@Lawgiver771) reported 14 minutes ago

  @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

• 
  Galen Valdrof (@GalenValdrof) reported 14 minutes ago

  @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

• 
  Byron - 🏳️‍🌈 (@ByronBiDisaster) reported 17 minutes ago

  ************ everyone looked chopped in Mass Effect Andromeda. That's like, one of the most famous issues with it. It was not exclusive to white women lmao.

• 
  Gareth Walker (@Revision_124c41) reported 19 minutes ago

  @darkmagas @Pirat_Nation There is no easy way to say this back. Been there, done that, still ended up back on Console as many others I've known over the years have. PC isn't some blissful oasis. Some nice things about it, but its also just chaos on that platform. How many chat clients do I really need? Is it going to be the GPU drivers or a shotty CPU or Bad RAM that takes me out of the experience next? Why is consistency such a problem for PC? Great I have a large catalog of old games, but that doesn't change the fact that I to have a catalog of old console games. I still game on PC now and again. Love my Steamdeck, but I'm looking forward to a portable PS6 more than I am looking forward to the next steamdeck. Valve has done nothing for their achievements and switch to a Microsoft space is not really acceptable to me as I'm looking for Linux gaming, not windows gaming. Epic..... ya no... GoG great in concept, but not in practice. Then there is the 3rd parties that seem to think launchers in launchers was a good idea. Still annoyed that I can't play Mass Effect Legendary Edition without first being connected to the internet. Just let me play my damned game.

• 
  Gareth Walker (@Revision_124c41) reported 20 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  William Wallace (Hunting for a 4 leaf clover) (@Wanzerfan) reported 20 minutes ago

  @PandaSub2000 I think @BioWare REALLY needs to fix “Mass Effect Andromeda”’s failure to load save game files game breaking bug.

• 
  M.D. Chaos (@MD_Chaos4) reported 22 minutes ago

  The problem with halo after odst and legends, is that they took it into a direction that worked against it’s strength by making it more like mass effect(which already failed on it’s promise) and super lore reliant, when they already had a good setting as is, thus losing everyone.

• 
  soph 🐛 (@zaeedmassanis) reported 22 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  The Wise Investor 🧠 (@TheWiseIC) reported 22 minutes ago

  Interesting take by Serenity - I somewhat agree. We are still very far away from this, however. Let me explain. Autonomous vehicles are already showcasing that even though they do 95-99% of driving tasks just as well, if not better, than humans, there are still those 1% edge cases that make or break the value added by autonomy. That’s because the margin of error is literally 0%, which results in passengers being fine or being crushed/impaled by a software glitch or blind spot. Humanoids will be no different. General purpose robots will likely take mass effect by the end of this decade and handle 95-99% of general labour use cases (warehouse applications), but there will always be edge cases where the cost of using them makes no sense if they can’t perform certain tasks. Lately I’m starting to approach the thesis that an AI singularity is fast coming, but I disagree on the timelines. I do hope the guardrails are in place to prevent the seemingly inevitable collapse of society with robotics.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 23 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Sora (@Sora_1303) reported 25 minutes ago

  @MischiefsYT @sony2k1 @LionsFanAccount if he was never intended to be the Protagonist then why was he? OK higher up forced them to but they still did it. My problem is with how They discarded him. I played as him for 150+ hours. That meant something to me. Only to not see him in Valhalla DLC. Mass effect did that.

• 
  JudgeJock (@JockJudge) reported 33 minutes ago

  @manuni340839 @_D4rk50ul_ @GeeksGamersCom Voltron was MADE for the streaming service. Highlander will do fine, its not got too much to live up to. Star Wars is DEAD.. enter Warhammer. Cavill was interviewed for Bond before and hes read the script (on his IG) for Mass Effect (at Amazon WITH Warhammer) So, sit down..

• 
  thed.vawaifu (@KevinGame2013) reported 35 minutes ago

  @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

• 
  The Moor Is Back For More (@FishKingBack) reported 41 minutes ago

  Mass Effect 3 was actually the best in the series and I had no problem with the original ending.

• 
  thomas (@_pathfindertom_) reported 42 minutes ago

  @WeAreMassEffect Mass Effect Andromeda is way over hated. It’s a good games that was designed with sequels in mind. EA is and will always be the problem when it comes to BioWare games. BioWare could have easily fixed up issues and added content if EA weren’t cowards.

• 
  Aidenthejoker (@Aidenthejoker) reported 47 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  TheMadGamer (@TheMadGamerHere) reported 53 minutes ago

  @vavaara It's too bad it's giving tou trouble. Mass Effect Legendary has a decent photo m9de, iirc

• 
  Zachery Hoban (@zhoban90) reported 54 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

• 
  Levi (@levas1786) reported 54 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

• 
  McRiggity (@MRiggity) reported 60 minutes ago

  @WeAreMassEffect Mass Effect 2 is a massive step back and responsible for the narrative problems presented in 3

• 
  SBH (@SHalbwachs) reported 1 hour ago

  I just beat Mass Effect 3 for the first time and I am broken. I have synthesized the galaxy and ensured peace forever but no Shepard makes me sad. Best story in gaming I have played.