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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
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Online Play (60%)
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Sign in (40%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mobile |
Online Play | |
 Leeds |
Online Play | |
| King's Lynn |
Sign in | |
 Tallinn |
Sign in | |
 Wellington |
Online Play | |
| Mary Esther |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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TheKeyPit
(@TheKeyPit) reported
@EvilBoris @masseffect Reminds me of a problem a friend once had with Call of Duty 4 on PC where the game would crash upon start when a headset was connected.
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Chris Anguiano
(@jadaiyuki) reported
@LandoDub I remember Xbox saying Gears is an issue with no update on a fix. But MCC makes sense considering how big the game is between multiple titles. Same for Mass Effect. The installation process is similar to MCC with separate installs.
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TheRealChaotic1
(@RealChaotic1) reported
So apparently it’s a headphone issue. Thanks to a tip from @halofreaked I was able to get it to work. To fix it, quit the game, disconnect your headset, then restart the game. Select Mass Effect 1, then you can reconnect your headphones!
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Dakota
(@deKoderofficial) reported
I am so excited for #MassEffect but I have to finish persona 5 Royal first 😭😭 first world problems
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Nerdy And Tall..
(@BakrOrNotToBakr) reported
@xDoobieSnacks @Xbox @masseffect I don't even have headset on for this game and still crashes. Did the unplugging thing to and no luck. It will literally crash as soon as I press any button. Even during opening loading screen b4 "press any button"
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Sar
(@Kyamorii) reported
@9Bryaaan2 @masseffect @bioware Having the same problem
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ⱮìçհąҽӀ φҽʂąҟ
(@rieper47) reported
from
Esk, State of Queensland
@masseffect reporting a glitch that the camera gets stuck during combat sometimes in Mass Effect 1 #Glitch #MassEffectLegendaryEdition
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TheSilverHorsey
(@TheSilverHorsey) reported
from
Northvue, Pennsylvania
@bioware @masseffect I have a problem with Mass Effect: LE already. Game crashes at the Press Any Button screen. Literally the first button press crashes it. I’ve restarted my Xbox Series X a few times already. Suggestions?
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CentipedeIndeed
(@CentipedeIndeed) reported
@NataliePaquett9 @masseffect Disconnect your headset and try again
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DerRukz
(@DerRukz) reported
Hm. Should I get Mass Effect? So that I can finally finish Mass Effect 3 without malding? Having to use a hex editor, telling the support about the errors and just getting the answer "Thank you for your ticket. Unfortunately, development of Mass Effect 3 has halted."
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Sebastian Cardone
(@Lilseb93) reported
The only problem with being part of the gaming community on Twitter and other sites is that a lot of people get the new games and you feel left out when you don't get it. After Mass Effect, I'm really going to have to watch my money. That's why I had to pass on Returnal.
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Jibsteezy
(@jibsteezy) reported
@AskPlayStation I downloaded the mass effect legendary edition. My ps4 countdown went to zero and said it’s ready to use. When I launch, brings up the countdown timer which says zero and the game doesn’t launch. How do I fix?
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Volk
(@Volkerstime) reported
.@PlayStation Ayo, fix these countdowns for your preorders. The extra hour bump has happened to me twice now between Mass Effect and Nier. Pretty annoying.
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DudeGuyManBaby
(@DUDEGUYMANBABY) reported
@masseffect WTF! I watched it hit 00:00:00 now it wants 55 more minutes? I need my damn fix!
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Joseph Presto
(@Drakulya240) reported
@masseffect @macwalterslives Are there any game testers anymore? How did a problem such as “can’t start game if anything other than controller is connected” gets by???? What is this nonsense already. I’m available to test games so these problems don’t happen on launch. Just saying.
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Monster Hunting Squid 🦑⚔
(@SemiEvilSquid) reported
@jacquicollins_ My one issue with Mass Effect is that I could never get my shep to look anything but an idiot.
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Sean
(@Sean30201321) reported
@Dinkdoo96 @masseffect @macwalterslives I see people live streaming. I was so excited and ready. Feels like this might turn into a #Cyberpunk2077 issue
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Ben (ColdShadowz)
(@Ben_ColdShadowz) reported
Anyone else having trouble launching Mass Effect on Xbox?
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Sabre Edic
(@RinSabreDelta) reported
Stayed up just to play @masseffect at midnight. Game won't play, just crashes. Tried redownloading, same issue. Am I gonna have to get a refund? Is that even an option?! #MassEffectLegendaryEdition
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bobshigity
(@bobshigity) reported
@RisingSaint84 @masseffect Mine was doing this too. Quick google search showed that on Xbox, if anything besides your controller is connected wireless, it'll crash i.e. headsets. Disconnect headset, launch the game and once in, reconnect
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Madmartigansmarts. MBE
(@Jc8420) reported
Was excited to start playing @masseffect legendary edition, but it continues to crash within seconds of launching the game. I Haven't even made it to the main menu.
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💙Terence Colts Fan #1 💙
(@Biggy2325) reported
from
Indianapolis, Indiana
@Jc8420 @masseffect I'm having the same issues on xbox
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Mike Engels
(@TheRealMikeETV) reported
Also another nice thing about this, that silly hitch where there was lag when doors opened on the Normandy has stopped, and load times are quickened #MassEffect
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CentipedeIndeed
(@CentipedeIndeed) reported
@Spacetheraddest @ollelindell @masseffect I left my headset off because it was causing controller lag and disconnects
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Comrade Kaidan
(@KaidanAlenk0) reported
Now my PlayStation says 43 more minutes until I can play Mass Effect. When I click it, it goes to zero but then gets stuck in a loop of attempting to start it over and over. It’s a PlayStation issue but one more hour it seems!
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H̲́a̬̬͍̩̹̠̜s͇̙t̶̻͉͉͔͖ͅư͉̹r͍̳
(@blazingblaze) reported
anyway mass effect will make my thoughts and problems disappear for awhile 😪
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Jacob Albrecht
(@JacobAlbrecht_) reported
For anybody having issues with Mass Effect Legendary Edition crashing on the title screen, make sure any headphones are unplugged from your Xbox before going through the title screen. This is a known bug rn
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Kody
(@Dextrousset208) reported
@Jc8420 @masseffect Wireless headset issue turn it off until your in the main menu for one of the games
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Paul Schneider
(@SchneiderJ9) reported
@masseffect is everyone having an issue making it past the first menu?? #MassEffectLegendaryEdition
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Aurria21
(@Aurria21) reported
I apologize for the delay ya'll. My internet has decided to take a crap and my provider has said there is an issue in my area 😭 I promise to play Mass Effect for you all as soon as I get it going again. Just waiting on my provider to fix it. Sorry again!