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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 3 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 10 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • ThaBeefGames
    ThaBeefGames (@ThaBeefGames) reported

    @JosephMorris21 @uncle_deluge Mass Effect 2 is an entire game of plodding along and the whole story is frankly better if you skip straight to 3 and pretend Shepard met Miranda offscreen at some ****** service the saucy harlot.

  • JCChambersIII
    J.C. Chambers III (@JCChambersIII) reported

    @MichaelFKane @EidolonOracle I think the Star Child is less the problem than the color-coded ending options, even if people incorrectly associate the somewhat lacklustre ending with the Star Child. (Frankly, without the free update that they released, the ending to Mass Effect 3 sucked ***, but even with it, it wasn't amazing). But you're right. Hell, in Mass Effect's case, they were teasing the metaphysical twist from day 1. ME is an apocalyptic Biblical epic, after all. It would've made way less sense to NOT include the Star Child (or something similar). They just fumbled the implementation, likely due to budget/timing constraints.

  • WoopahTroopahYT
    Woopah Troopah (@WoopahTroopahYT) reported

    @Shiza_Kiwami No, a lot of remakes are just unnecesary. I played mass effect for the first time a year before the remakes were announced, i never had an issue with the original game

  • TheScarlettYeti
    TheScarlettyeti - Vtuber - VEerie (@TheScarlettYeti) reported

    had some issues with the install so i did mass effect first but now Im on palworld, come check out the 1.0 realese

  • Lexbianism
    Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported

    @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

  • moviebuffff85
    TheRICKY (@moviebuffff85) reported

    @beautyskillz Remake Mass Effect 3 and fix that ending.

  • ThatGuyNamedTre
    Trey👑 (@ThatGuyNamedTre) reported

    Yeah Max is spot on here. The games I own physically are the games I love. Mass Effect, Cyberpunk, Ghost of Yotei, Crash Bandicoot, Spyro, Sparking Zero, Astro Bot, and more. Next game I wanna own physically (if the reviews are good) is Halo. And I want GTAVI physically 😭

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @jackshepfc I will so badly want to take over by aware and remake Mass Effect from the ground up. Restore all the cut content, and make the original rough draft mission a real thing and of course fix the giant plot holes and give players choices. Mass Effect 1 did not allow us to meld with Tevos in order to prove that the reapers are real. Mass Effect 2 did not allow us to be diplomatic with The mercenaries. There was a large bunch of side characters that I thought were really cool and I really liked and yet I was forced to kill all of them against my will. Mass Effect 3 would require a whole day to explain what is wrong with it. And Mass Effect Andromeda is an abomination.

  • RadarFennec
    Fennec_Radar (@RadarFennec) reported

    @HowlingKaya @RespectElves Director doesn't matter as much as the narrative writer. Mass Effect 1 & 2 had the same director but different writer, and it shows. And guess what the big problem post Chris Obsidian games have? Really ****** writing.

  • ThatTallGuy02
    Mortal Keegster - Hatality (@ThatTallGuy02) reported

    @MoralityCode @IGN Mass Effect 1 is an actual RPG with an actual plot. Mass Effect 2 is a third person shooter where the plot is to solve everyone's daddy issues

  • JulianHeliosII
    Julian II (@JulianHeliosII) reported

    @Knights_Path Thinking some more, when the player asks a question you have a problem to solve: The player idle while asking a question looks blank Mass Effect solved it through a close up shot here and there, obscuring the body so you can't see Shepherd's hands Baldur's Gate had transition anims between lines from pose w/ anim to pose w/ anim, which kept the silent protagonist of the dialogue engaging You should choose one of these, or a mix of both, to keep the character from feeling plastic. The speaker need not have this because they are generally receiving queries and questions from the speaker, but stance changes are crucial for the target speaker

  • Tre_llX3
    iiiworld/lowerlevel ⛥ (@Tre_llX3) reported

    @stupidsoycat @GamesRadar that mass effect collection is forsure a S tier. the first one alone is S by itself, & don’t even get me started on NV 90% of the fans are larping that **** was broken as ****

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

  • ClairekRedfield
    J (Code Veronica Airplane Mode) (@ClairekRedfield) reported

    @FionaCher12 My issue is that the devs in Bioware expressed clear interest in trying out a remaster for it, and EA told them no. The guys at Mass Effect in fact were the ones to pitch it bc EA had a clear favouritism problem and they were aware of it.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • RAFAN432
    t (@RAFAN432) reported

    @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

  • Trutown
    Trutown (@Trutown) reported

    @AndorianRespect You mean, after the end of Mass Effect 1? The problems with ME3 are a direct result of ME2.

  • Insein81
    Insein🎮🇺🇸 (@Insein81) reported

    @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

  • n3ro
    nero (@n3ro) reported

    @Jason Go fix the ending to Mass Effect 3. . .. ..

  • MKDurfee
    Michael Durfee (@MKDurfee) reported

    @Pirat_Nation Problem is “remaster” is a fancy term for ai-upscaled graphics and that’s it. Devs these days almost never put any effort into actually fixing stuff. Look at the mass effect legendary edition. So many opportunities to add stuff that would have made the games better, but nah..

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • Bongl0id
    bongle (@Bongl0id) reported

    @wesleytypes @DawnwalkerGame @RebelWolvesDevs Do you even comprehend how annoying it is to write a whole trilogy like this, or the numerous problems it caused mass effect? You know why they introduced a new solider in 3? Because all the previous ones could be dead. The dumbest people ruin those games.

  • ErrantCowboy
    Infinite Devil Machine (@ErrantCowboy) reported

    @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

  • at0x_eth
    Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported

    @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

  • IsScifi
    ScifiIsMyJam101 (@IsScifi) reported

    Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

  • Wanzerfan
    William Wallace (Hunting for a 4 leaf clover) (@Wanzerfan) reported

    @PandaSub2000 I think @BioWare REALLY needs to fix “Mass Effect Andromeda”’s failure to load save game files game breaking bug.

  • RedGnosis
    Psychagogos (@RedGnosis) reported

    @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.