Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	3 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported 2 minutes ago

  I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

• 
  Somebody Someone🆓 (@sbso25) reported 9 minutes ago

  @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

• 
  TheRICKY (@moviebuffff85) reported 11 minutes ago

  @beautyskillz Remake Mass Effect 3 and fix that ending.

• 
  Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported 13 minutes ago

  @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

• 
  🌑 Pikolop Vas Normandy 🌑 (@PikolopCorp) reported 13 minutes ago

  @GethLegionN7 @SteffanPatrik I have a hard time with that argument because, technically, whenever people ask fans what their problem with the quarians is, it’s usually just the decisions made by the Quarian Admirals. But Mass Effect 2 shows plenty of quarians who are peaceful and don’t want a war. Yet people still want to send the entire quarian to hell because of the actions of two or three admirals.

• 
  Rick O'Shay (@shay_o66668) reported 14 minutes ago

  @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

• 
  Alex Andrews (@AxiomaticAlex_) reported 16 minutes ago

  @SoullessCorvus @For_Macragge It requires a lot of setup math. Hell I did Eve Online ships versus Mass Effect reapers years ago and it took about 300 pages of notes, math equations and a whole host of measurements. But the biggest problem is in finding a point of comparison. Compare the apples to the apples.

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 17 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Timothy D. Nutt (@timothydnutt) reported 18 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  🍉Spectre Raccoon🦝| Kaidan Alenko’s no.1 Fan | (@Racc00n_Guy_) reported 19 minutes ago

  So far my problem with the game is that somehow I still don't feel like I am playing a mass effect game, it just has a totally different feel to it that I find it hard to get used to 😭

• 
  Rosalina's Top Luma (@ReactionaryLuma) reported 20 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

• 
  Replica Velocity (@ReplicaVelocity) reported 22 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

• 
  Trey👑 (@ThatGuyNamedTre) reported 23 minutes ago

  Yeah Max is spot on here. The games I own physically are the games I love. Mass Effect, Cyberpunk, Ghost of Yotei, Crash Bandicoot, Spyro, Sparking Zero, Astro Bot, and more. Next game I wanna own physically (if the reviews are good) is Halo. And I want GTAVI physically 😭

• 
  ThaBeefGames (@ThaBeefGames) reported 23 minutes ago

  @JosephMorris21 @uncle_deluge Mass Effect 2 is an entire game of plodding along and the whole story is frankly better if you skip straight to 3 and pretend Shepard met Miranda offscreen at some ****** service the saucy harlot.

• 
  sukru tikves (@stikves) reported 26 minutes ago

  The problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.

• 
  soph 🐛 (@zaeedmassanis) reported 28 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  The White Queen (@WhiteQueenNV) reported 37 minutes ago

  The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

• 
  Jeff Seely (@InJeffable) reported 39 minutes ago

  @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.

• 
  Psychagogos (@RedGnosis) reported 39 minutes ago

  @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

• 
  Sora (@Sora_1303) reported 40 minutes ago

  @MischiefsYT @sony2k1 @LionsFanAccount if he was never intended to be the Protagonist then why was he? OK higher up forced them to but they still did it. My problem is with how They discarded him. I played as him for 150+ hours. That meant something to me. Only to not see him in Valhalla DLC. Mass effect did that.

• 
  Cortez (@santiagoDCortez) reported 40 minutes ago

  @vicious696 Been playing on the cloud only for the past year, works very well, no need for a console. Main issue, a lot of owned games are either 1 not available or 2 locked behind game pass ultimate example mass effect legeandry edition I own but need ultimate to play.

• 
  Vanclomming (@Libertonian13) reported 41 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

• 
  FinalBoss.io (@FinalBoss_io) reported 43 minutes ago

  600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

• 
  Jude (@judithofleaves) reported 46 minutes ago

  @DiscussingFilm good thing idc about warhammer. just keep him away from mass effect or we’re gonna have issues

• 
  BXG (@Lawgiver771) reported 47 minutes ago

  @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

• 
  D. (@MysterD) reported 49 minutes ago

  @PunlshedGundam @RohanKarMooN I had issues w/ games w/ multiple client-app/DRM's - i.e. Ubi games on Steam (PoP: Forgotten Sands, req. Ubi launcher); EA games on Steam (Mass Effect: Legendary, which req. EA App); & RDR2 on Epic (always req. R* app). Just always boot the 1st-party required launcher first.

• 
  Omega Ashura (@OmegaAshura) reported 52 minutes ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

• 
  achilles “yoshiki irl” lamb (@yoshikipd) reported 53 minutes ago

  true and the only game ive seen address this problem correctly is mass effect bc being called shepard doesnt break the immersion since it Is technically your name but being called leader in p3r all the time really ******* sucks

• 
  Vol fan 83 (@TheVolguy83) reported 57 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

• 
  Aidenthejoker (@Aidenthejoker) reported 59 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.