Microsoft Teams

Microsoft Teams Outage Map

The map below depicts the most recent cities worldwide where Microsoft Teams users have reported problems and outages. If you are having an issue with Microsoft Teams, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Microsoft Teams users affected:

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Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 5
London, England 4
Bengaluru, KA 4
Delhi, NCT 3
Perth, WA 3
Manchester, England 3
Melbourne, VIC 3
Hyderabad, TG 2
Washington, D.C., DC 2
Slough, England 2
San Jose, CA 2
Chennai, TN 2
Sydney, NSW 2
Guatemala City, Departamento de Guatemala 2
Berlin, Land Berlin 2
San Antonio, TX 1
Davenport, FL 1
New York City, NY 1
Espoo, Uusimaa 1
Sherbrooke, QC 1
Ashburn, VA 1
East Canton, OH 1
Chicago, IL 1
Herne Bay, England 1
Englewood, CO 1
Delta, BC 1
Sin-le-Noble, Hauts-de-France 1
Coimbatore, TN 1
Sint-Niklaas, Flanders 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Microsoft Teams Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetTweet462 |Tweet| (@TweetTweet462) reported

    @MicrosoftTeams @shanshiv1085 We are also seeing issues with VVX phones being able to sign in on European tenant (webdir1e). (Teams for Business). GB homed tenancy seem fine.

  • cdorsey615 Carrie (@cdorsey615) reported

    @MicrosoftTeams Looks like our Polycom VVX phones using Teams accounts isn't signing in... Are there any Teams service issues? Cleveland Ohio

  • whatwouldjorydo Jory Keller (@whatwouldjorydo) reported

    @MicrosoftTeams y’all really need to fix the issue where gifs from mobile don’t show up on desktop. My coworkers and I primarily communicate in gifs and we are not alone.

  • benblaney Ben Blaney (@benblaney) reported

    @tbgregory @MicrosoftTeams Powerpoint with multiple simultaneous users would have worked for a single-org situation. Oh well. It's not a problem that occurs frequently.

  • SaiThishok Sai (@SaiThishok) reported

    Hi @MicrosoftTeams I continuously face a problem in teams, when i share whiteboard most of the attendees get only black froze screen while the meeting is going on. Any solution or suggestions for this problem?

  • zynic1 NumberInASuit (@zynic1) reported

    @MicrosoftTeams @SophieLuettich Hi SupportTeam, she didn’t have a problem. Rather the opposite: she praised Teams for working, in comparison to the, non-working, alternatives from Berlin. KR

  • BenGehle Ben Gehle (@BenGehle) reported

    @MicrosoftTeams teachers are reporting errors w breakout rooms. Unable to assign students to room. Errors creating, deleting or changing rooms. Any suggestions?

  • RCMSPanther Ridgeview Charter Middle School (@RCMSPanther) reported

    We are aware of @MicrosoftTeams issues this morning impacting several teachers whose access to classes has disappeared overnight. This may be the case for students. Users may be unable to login to teams video calls. We have notified IT and will update as we know more.

  • anssik Anssi Kostiainen (@anssik) reported

    @HelloFillip @MicrosoftTeams Given Teams is an Electron app, possibly sharing a lot of code with the web app, I suspect this might be an Electron cache management issue. Browsers seem to do a better job at that given I observe the web app version does not degrade in perf similarly.

  • dobethsu beth (@dobethsu) reported

    @robert0muehsig @MicrosoftTeams Yes I'm having serious problems this morning with being kicked out, everyone freezing and some people unable to join. Didn't understand the starting screen either....

  • funnystuff661 Savage 66 (@funnystuff661) reported

    @MicrosoftTeams please fix your calls can't call anybody IK it not me

  • mrsbetsygood betsy good thinks you look great, by the way. (@mrsbetsygood) reported

    Dear #MicrosoftTeams - my Large Gallery view is so blurry I can't tell which kids are which and I can't even read their names below them. I swear I am not drunk at 9am. Please fix this. @MicrosoftTeams #teacherproblems

  • tameautumn TameAutumn (@tameautumn) reported

    @MicrosoftTeams I am using teams version 1.3.00.33674 (64 bit) from 10/12/2020. The video sometimes appears as monochrome or bleeds into the image any background. Is this a known issue?

  • JenVerField Jennifer Crutchfield (@JenVerField) reported

    Hi @MicrosoftTeams @mtholfsen I had a few teachers say that when setting up due dates/times for assignments the dates/times change when they check back. Is this a known issue? Thanks!

  • ahiggi adrian higginbotham (@ahiggi) reported

    I'm finding the control and number-row shortcuts such as ctrl+5 for calendar in #Teams no longer work for me which as a #screenreader user is a right ol' pain. Is this to be expected, a Teams issue, possible local issue? @MSFTEnable @MicrosoftTeams @hminto they're still in help

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