Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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dustin evans
(@JediHagrid) reported
from
Kansas City, Kansas
@Namecheap Again DNS uptime means nothing if the host is down. You make it sound like the website people go to will be up 100% of the time. Most people don't even know what DNS is and they just see uptime and buy. It's pretty ******.
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UNW0MⒶN
(@unwoman) reported
Oh nice, my website is down because it seemed like "Premium DNS" would be a nice thing to add. Thanks a lot, namecheap, this was exactly what I didn't want to happen!
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Educated Savage
(@EducatedSavage) reported
@unwoman @Namecheap This is pretty bad. I have several donains through @namecheap but now I am going to make sure to never check that box. 48 hours of downtime is unacceptable.
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Noah 🧩
(@noahflk) reported
TIL that Cloudflare has a domain registrar service with great prices. A .com costs $8.50 Unfortunately no country specific domains so I’m staying with Namecheap for now.
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Ayomide Joseph ⚡⚡
(@mide_writes) reported
@saintvienna Back when I was still using Wordpress, Namecheap was and still my go-to recommendation. They’re reliable, have superb customer support and also offer 100% uptime. Now note, there’s a huge difference in 100% and 99% uptime — and only Namecheap offers that.
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mrg9999
(@mrg9999) reported
Namecheap livechat. agent is asking me what ssh is. He then googled it and posted the wiki back to me and asked what my problem is. NOW I KNOW WHY NAMECHEAP IS CALLED NAMECHEAP
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OneWicht
(@OneWicht) reported
@KendallP97 @Namecheap @xpndadynamic I know it is, I also know that a completely overwhelmed support cripples the service with a flood of abuse emails. Following the motto, shoot first, ask questions later, as happened in this case, the website is now available again.
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Introverted Geek
(@IntrovertGeekUK) reported
@saintvienna Domains purchased through @Namecheap the hosted on @Cloudways Never had any issues with them
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Jean Kennedy
(@JeanKennedy51) reported
@DubBusLive @Namecheap Just got to the bus stop in stoneybatter where a number 70 had just closed the doors. I knocked at the door and the driver looked at me and drove off. Customer service at it's best
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UNW0MⒶN
(@unwoman) reported
@Namecheap Send this to your manager please, I think you messed up pretty bad
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Paul Lackey
(@holliemaea) reported
@Namecheap @xpndadynamic Lmao next time don’t suspend a customer just because some panda on Twitter tells you to.
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Brian Sciretti
(@BSciretti) reported
@Namecheap you may be interested on the latter (on which I sent an abuse report 15 minutes ago, but I didn't find the network element)
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hammad
(@hmdfutbol) reported
@_jasonmountford @saintvienna @Namecheap Because alot of the time the customer support over email is lacking, the consistent malware attacks and the lack of awareness/support makes it impossible to consider then
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Wilson Wilson
(@euboid) reported
@noahflk I actually don't like namecheap. The UX is horrible IMO. I'd stick with a service like Porkbun or Gandi if they had more tlds at better prices.
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ZAFAR IQBAL
(@zafardgk) reported
Don't Buy @Namecheap Hosting and Domain Namecheap Is Service so bad customer support unprofessional behavior don't invest in This Company Totally fruad and illegally scam with customers I lost my $ in Namecheap Wallet @US_CYBERCOM @VOCPK1 #hosting #Domains #don'tbuy
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