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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Brandslewaa
    Brand (@Brandslewaa) reported

    This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

  • handygas
    handygas (@handygas) reported

    @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

  • stemdotorg
    STEM.org (@stemdotorg) reported

    @Namecheap why won't you disclose who acquired @NamebaseHQ and then shut it down?

  • GatoGodMode
    🟣 Gato (@GatoGodMode) reported

    @UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet

  • EOEboh
    Cap-EO 👨🏾‍💻 (@EOEboh) reported

    The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

  • jai_ozzie
    Jai (@jai_ozzie) reported

    @Namecheap The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

  • basaly89
    Bassem Aly (@basaly89) reported

    Are you down again? @Namecheap

  • O_Gbemiro
    Opeyemi Gbemiro (@O_Gbemiro) reported

    Is Namecheap still having an issue?

  • adithyashreshti
    Adithya 🚀 (@adithyashreshti) reported

    WTF, @Namecheap. Need recommendations. For YEARS, I’ve recommended Namecheap over GoDaddy because the support was great and I trusted the experience. Now I’m finding that EVERY SINGLE domain I searched on Namecheap’s WHOIS less than 24 hours ago is suddenly “taken.” Not one. Every. Single. One. People on Reddit raised this exact issue months ago. I defended Namecheap because I’d never experienced it myself and even mentioned it is trust worthy. Well, I faced it now. I searched each domain ONCE. Just once. I wasn’t repeatedly checking them or trying to register them. And now they’re all “taken.” Maybe it’s a coincidence. But it’s a pretty damn weird one because every domain I that I had checked for availability is gone at easily 10x the price. I’m seriously considering moving everything out of Namecheap. Who are you guys using instead? Already using Cloudflare for .com, but I still have a lot of domains at NC.

  • montanitadelsur
    Sureñita (@montanitadelsur) reported

    @Namecheap Private mail still not working!!!

  • spencerpauly
    spencer :) (@spencerpauly) reported

    This morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • UTDAbdisa
    Abdi (@UTDAbdisa) reported

    @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

  • namecheapceo123
    Richard Kirkendall (@namecheapceo123) reported

    @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

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