Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • luapsec Paul (@luapsec) reported

    @Namecheap Ahh procrastination must be the reason why namecheap is soo slow at taking down malicious domains. Love you apart from this

  • allanmacgregor Allan MacGregor 🇨🇦 (@allanmacgregor) reported

    @Namecheap Seriously, I really like you guys but the quality of service and user experience has really dropped. There are two distinct checkout flows when renewing domains and if I decide to renew an expired domain you still charge my credit card but fail to process the domains?

  • rcwht_ Rob White (@rcwht_) reported

    @cybergibbons @pry0cc We had an issue where a number of imitation domains were being stood up on Namecheap's infrastructure. Same domain pattern, same keywords, and the same phishing kit on each. Somehow this wasn't detected. The system they have in place just doesn't work like they think it does.

  • RobinJPickering Rob Pickering (@RobinJPickering) reported

    @neil_neilzone @Namecheap could, be addressed in any computer misuse act revision. Imposing a GDPR SAR like requirement to receive and act on abuse reports via any reasonable channel promptly would guard against this kind of bad behaviour.

  • voxrob Sure Rants-Alot (@voxrob) reported

    @DanAlexander21 @mtindera07 Use @Namecheap - they offer way better service and no GQP helping hurt Americans.

  • Tederminant Ted Yin (@Tederminant) reported

    Namecheap sucks. I had a domain name for my own use and never put links of my website anywhere. Yet it was reported phishing, and they suspended it. They ignored my explanation and question and refused to refund or recover. I wish DNS was actually decentralized. @Namecheap

  • silentworks Andrew Smith (@silentworks) reported

    @Brunty I use NameCheap, I've been using them for years and have never had a reason to change.

  • Benjamin_Cox Benjamin Cox (@Benjamin_Cox) reported

    @Namecheap Just done another ticket for another phishing spam site with indecent material - hosted at #namecheap - please action ASAP and shut them down - JET-613-36183 is ticket ref

  • emspace emspace (@emspace) reported

    @Namecheap I LOVE WordPress! I would never use anything else on my (or any other) website! For heaven's sake, why would you? I can't think of any reason!

  • Tederminant Ted Yin (@Tederminant) reported

    @NamecheapCEO @Namecheap Thanks for the effort. I'd like to suggest that the customer service could be made better. Imagine the domain of a company/business were suspended and the ticket got responses slowly... Could be a deal breaker for some. Looking forward to a better service!

  • happy_H080 H080 (@happy_H080) reported

    @Namecheap I never knew anything about domain and catchall email until I found about Namecheap. It was really cool on how domain/catchall worked through Namecheap and made it easy for me to open a domain that I wanted. Without your help, I would not have my custom domain.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @Tederminant @Namecheap Ted, just FYI, the domain has been re-instated for you. Please let us know if you have any further issues and I apologize once again for the inconvenience this caused you.

  • Jan0fficial ⛧ɉªɳ ҎʘΰⱠᶊᶓא⛧ (@Jan0fficial) reported

    @Namecheap shut op and purge all malware, phishing from your service... noobs

  • Diverter_NoKYC Diverter (WWPS) (@Diverter_NoKYC) reported

    @maxtannahill @yunohost @Namecheap No real correlation I can find in the apps, just the Yuno+Namecheap. Apps seem to vary widely. Other VPS providers running exact same apps and nothing, no problems. Just very strange its like everybody and all at once. Other VPS running Yuno and no problems at all.

  • realgb Greg 🚀 (@realgb) reported

    @Namecheap It's real simple. Namecheap billed a bunch of our domains to the wrong card. We asked to refund + bill to diff card. They refused. I said we'd have to dispute - Elena in RM told me they'd shut all our domains off. So, Namecheap can eat ****.

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