Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Laycon808 Opeyemi Olamilekan (@Laycon808) reported

    @BitPay Bitpay please don't scam me release my money to my namecheap account, your support system is a crap

  • exclusivedotcom EvUSA.eth | USACondos.eth (@exclusivedotcom) reported

    @SebastienStaub HNS will be " hot " after the ENS or during? I have 30 or so, bought at namecheap and etc, i think they might be good ... i think! You think HNS coud go to 6+ figures? wow... damn

  • BradREdwards Brad (@BradREdwards) reported

    Namecheap’s email service is not great. 🫤 All outgoing mail ends up in Spam folder. How’s that gonna help in business? Back to the drawing board on email providers.

  • jpaulhendricks J. Paul Hendricks (@jpaulhendricks) reported

    @Travis_Jamison Congrats! I’m periodically forced to wade into their zone of dysfunction and corporate craphood. Recently took delivery of a name using that account.. always relieved to transfer out. w/Namecheap for 15+ yrs; never been disappointed. My first registrar in the 90s: Directnic.

  • singhdotin tldking.eth | tldking.com | .tldking/ (@singhdotin) reported

    @rahulsutariya Thanks for the help @NamecheapCEO @Namecheap …. now no one’s able to buy names. What a clusterfk

  • punkthilfe (punkt Hilfe) (@punkthilfe) reported

    @_sh1Tt @Namecheap Were they able to help you? The namecheap support redirected me to the namebase support.

  • shonthebuilder Shon the Builder (@shonthebuilder) reported

    @Namecheap What is going on over there?? I cannot receive or send email and this is a huge problem. And now it says limited chat and delayed assistance? Looks like I will be migrating everything over to @GoDaddy or @HostGator. This is literally costing ME money. 😭

  • MarkosOdyssey Markos (@MarkosOdyssey) reported

    @Namecheap There are 2 domains got renewed on 6th Sept and I was busy with some emergency last 2-3 days. Can you help me getting refund?

  • 0_1_0_1_0_0_0_0 J (@0_1_0_1_0_0_0_0) reported

    @Namecheap hxxps://forvitesse-b8dae5.ingress-bonde.ewp.live/ES/clients/login.php Nuke it please!

  • realRaydar Raydar (@realRaydar) reported

    @bitpay_supports Thanks for your reply. My issue however isn’t related to Wallet issues. It has to do with the intermittent issue you had with Namecheap. I tried depositing on Namecheap, and after sending the token using litecoin, the payment refused to confirm despite having 11mins left.

  • KumbhaTech Hariharan. V (@KumbhaTech) reported

    @christina_olii @Namecheap @NamecheapCEO 1. [#AAN-494-32131]: Emails not saving in the webmail 2.[#NJT-589-99430]: C panel is down These are the tickets which created in the month of August, back and forth emails but one simple step gives a solution but that too I need to show them what was the issue

  • KumbhaTech Hariharan. V (@KumbhaTech) reported

    @christina_olii @Namecheap @NamecheapCEO Even after fixing the IP cpanel was not working and again the blame was with the end user until I need to prove it strongly. I have all the records to say your people are not technically fit. Then why should i take your service when i have option to switch

  • Makell_official Makell (@Makell_official) reported

    Last question. . What happens when handshakes .x or .nft is released? More law suits? How much of your VCs investment will go on lawsuits and legal fees? You managed to bully gateway but namecheap won't back down. The foundations of UD is built on lies and theft.

  • 11th_dim कुणाल परिहार (@11th_dim) reported

    @Namecheap Namecheap is not a transparent company. It rejects your comment on disqus if it's not in their favor even though it's a genuine customer grievance. Plus some fishy activity with the plugins. They keep installing litespeed plugin in my WordPress installation despite me disabling

  • DanielleFong Danielle! 🌩 (@DanielleFong) reported

    @Namecheap @BenRatkaj i got it working! but the problem is that when you use namecheap hosting, there's no options to just pick gmail in the mail settings for DNS like Google suggests in *their* directions. you have to go in, find zone editor in cpanel, and then switch out the mx records. whole thing,

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