Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • PhishChicken PhishChicken (@PhishChicken) reported

    @Namecheap @GoDaddy @GoDaddyHelp Client brand + Fake phone impersonating "Shein Customer Service" Is not problem if you cannot takedown the service. Just remove "Shein" trademark.

  • iwebspage iWeb (@iwebspage) reported

    @Namecheap What happened to the QUALITY of your support? Took over 1 hr and 15 mins & 3 of ur chat supports could not solve a simple SSL error. Kept on telling them the domain needs to be in the account to show up but they kept insisting. WTH ?? I have a chat log as proof.

  • TreaBeardGaming TreaBeardGaming (@TreaBeardGaming) reported

    Hey @streamlabs & @Namecheap why are you sending me billing emails for a domain I never purchased?

  • AnneMossYeys Anne Moss (@AnneMossYeys) reported

    @danfarrant @Namecheap @Cloudflare This is a clear-cut case of a scraper site that copied everything. Including hotlinking to the images on our server and using our Amazon codes... They should have taken it down right away.

  • HoppingHorrors Hopping Horrors (@HoppingHorrors) reported

    Ok, so GoDaddy vs. Namecheap? I've narrowed it down to that.

  • anikaskatuajj09 ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO (@anikaskatuajj09) reported

    1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem

  • AnneMossYeys Anne Moss (@AnneMossYeys) reported

    Strange. Registrars and DNS services used to be good with responding to DMCA takedown notices. Looks like @Namecheap doesn't care and @Cloudflare can't be bothered to help out.

  • handshakecreate Contentcreators (@handshakecreate) reported

    Contentcreators/ has been staked 40 days ago and still don’t see the listings happening @Namecheap @NamebaseHQ can someone help here pls?

  • zrkann Zak Kann (@zrkann) reported

    @AnneMossYeys @Namecheap @Cloudflare Did you ask them to take it down or provide you the name of the hosting service? I’ve only ever tried the latter.

  • syedoahmad Syed Ahmad (@syedoahmad) reported

    @Namecheap Clearly the Upstream provider don't care about you and you are lying to people by telling them that you are the actual registrar for their domain. little they know if any issue happen, the actual registrar won't even respond to you

  • successfulgeek successfulgeek (@successfulgeek) reported

    @Namecheap Your support is telling me that in order to change my DNS over to @Cloudflare I have to first register a Personal/Private DNS.... that doesn't make any sense. I am getting an error when trying to switch which is why I reached out...

  • syedoahmad Syed Ahmad (@syedoahmad) reported

    @Namecheap You have been telling me this for 4 days. What kind of service is this, that your upstream provider don't even respond to you. You lie to people but you are not the actual registrar and your upstream provider don't even respond to you

  • funkyblue04 Scott Sims (@funkyblue04) reported

    @Namecheap The email should have old and new pricing. Comments like this are not not transparent "Please be aware that the prices for renewals and transfers will also rise on these dates. If you want more information or have any questions, please don’t hesitate to contact customer support.

  • Juliee_kwinz Juliana|Digital Marketer (@Juliee_kwinz) reported

    Who knows how I can make payment on Namecheap to buy a domain? Treat as urgent please🥲

  • AnneMossYeys Anne Moss (@AnneMossYeys) reported

    @zrkann @Namecheap @Cloudflare To take it down. I know who the host is and they're in Germany so I don't think they care about copyright laws here (we did try them).

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