Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO You may be doing everything possible but our business is suffering as you have changed the email address & name servers from the account. Our website & emails are down and we are losing business. We have paid for the service that we cannot use. #CustomerService #namecheapsucks
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Shahzad Shahab
(@shahzadshahab89) reported
@Namecheap You have the domain name, what other information do you need to look up and resolve the DNS update issue? This is what frustrates your customers and you guys just don't give a darn about it!
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Thor Torrens
(@ThorTorrens) reported
@elleullmann Funny. Had issue with godaddy just today setting up an email suite! Still waiting for a fix. I have domains with namecheap, Google, epik and godaddy.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO We have checked the latest answer but all you are saying is that you cannot do anything. We need help... our account has been locked for last 6 months... but your investigation didn't give us any outcome. @NamecheapCEO can you help? We even paid for the renewal of our domain.
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy How many times i need to provide the details , i have 100 MB optical Fiber connection but only namecheap Cpanel is not working, others are working fine including IP TV and HD content and websites….etc
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO The ticket has been prioritized for the past 100 hours but nothing has been done. Our website is down and we are losing money. Its frustrating and very poor customer experience
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Wesley Kambale
(@WesKambale) reported
Not sure why Google Domains refused my @chippercashapp card, saying it's not a "credit/debit" card. Yet it's working elsewhere on Twitter, Namecheap, etc. Is it an issue with Visa? The Airtel MasterCard works just fine. Other than this, I think the Chipper Card will be a savior.
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Sir Retweetalot 🇳🇬 (大口)
(@oguching) reported
Just used @ourpaydayHQ to pay for my email service with namecheap. The process was seamless but the exchange rate no be here oh.
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TweetMe 🐳
(@edgarbrignoni) reported
@Namecheap Thanks for your support. I change DNS settings on my machine. It looks like that did it.
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi Namecheap support, there is another Phishing website on your registrar servers, please investigate the Ticket: #QSV-189-13190 Thank you.
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DOMAIN LIZARD
(@AminoTruth) reported
@Namecheap please fix your 'Beast Mode' search function. I have tried it with single words & single TLD category, on several browsers and cannot get it to generate any results. It's actually useless tbh but could be amazing! Thanks. #domains #domainnames
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Quintin Kittle
(@qkittle) reported
including my cloud based software and reference service, which is my sole means to provide my services. I am a very small, veteran owned, architectural firm and Namecheap is in the background licking its chops believing that they hold a golden ticket evidenced
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO We have been contacting you directly and the result is 6 + months of inaction. Our website and email is down, we are losing business by the day. It already is 7 days since we raised on Twitter, but still NO OUTCOME. We get emails from namecheap but no resolution It's a sham.
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ahtavarasmus
(@ahtavarasmus) reported
If you have ever tried to get with linux and namecheap you know what hell feels like. @namecheap, your service is ridiculous. Your service and docs has more gotchas than C language. What if you started by linking articles that follow we need together as a start.
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Lee Bandoni
(@leebandoni) reported
Hey @Namecheap , is there some kind of attack on shared server DNS right now? Seem to be blocked out of Cpanel with 500 errors and failed API connections. WP seems to be redirecting to adult sites (and causing PPC issues)
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