Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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EasydoesitDave (@Easydoesitman1) reported@Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development
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EZE (@Ezedistefano1) reported@NamecheapCEO Shameful behavior from a CEO. You contradict yourself, miss deadlines and keep making false promises. Namecheap has cost my business thousands of dollars: 10+ hours offline and still unresolved. Support’s response? “2 weeks free hosting.” Stop lying and fix this NOW.
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Roberto C. Alemán (@RobertoC_A) reportedThe issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.
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imsela • Ai & Tools (@imsela_ai) reported@NamecheapCEO We can only login to namecheap but we can't use Cpanel !!!!
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Matej Padela (@matejpadela) reported@Namecheap Thats a very long outage guys... I would think you have failovers in case something like this happens?
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Sean Ashton (@AshtonSean) reportedNamecheap email hosting still down :(
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Card Trading Marketplace (@CTM_Market) reported@NamecheapCEO @Namecheap We are notifying our users that our systems will be down until tomorrow. Obviously nothing is coming back today. But more importantly- what are we going to do to prevent this in the future? Insane failover isnt in your infra
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Texas AnCap (@TexasAnCap) reportedWell.. I WAS going to set up MollySocket... but then namecheap went down.
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Sumit Kumar (@Sumit27191) reported@Namecheap We’re still unable to access our website, and none of our platforms are working. Everything is down, and this is having a serious impact on our business. Our clients are getting frustrated and losing patience because they can’t access the services they depend on.
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Archie Gustin (@ArchieGLaw) reported@solomonony1 @GenXRetroUGC @Namecheap You’re not alone. My email has been down All Day, too.
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Martin Guay (@MartinGuayOTT) reported@NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo
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Antonio Locandro (@antoniolocandro) reportedNamecheap being down all day sucked but it has been overall good for me the last 6 years. Still can't access some email
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Simon Tiplady (@stiplady) reportedAmazed at how many people complaining about the NameCheap/PhoenixNAP/RadiusDC outage expect an entire DC to just get turned back on with the flick of a switch.
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Dennis Layden (@d3layd) reportedIt's now over an hour since the ETA timeframe passed based on @NamecheapCEO's post and service is still down. I really can't stand namecheap but this was the final straw. As soon as services are back online, I'll be moving all my domains.
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Tim R. 🍻 (@GridSentinel) reported@Namecheap My hosted domains are still down as of 4:04 PM PST. It says in your update that it should be up....