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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ikorodu, Lagos 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • APurpleLifeBlog
    A Purple Life (@APurpleLifeBlog) reported

    @RethinkRatRace @Namecheap Good to know about customer service! I've talked to NC's Twitter team and they seem awesome. I was actually originally thinking of switching to Siteground, but they doubled their prices (from $500 for 3 yrs to $1K for 3 years) so I'm looking for another option.

  • jfgonzalezm
    J. Fernando González (@jfgonzalezm) reported

    @Namecheap Hello @Namecheap! Are you experiencing problems on the site after logging in?

  • samonjoat
    Samon. (@samonjoat) reported

    @Namecheap @BarterHelp It wasn’t an issue with Namecheap, same issue occurred when I tried to link said card to PayPal... it’s a problem on @getBarterApp end

  • wafflesonwed
    🧇 Waffles on Wednesday 🧇 (@wafflesonwed) reported

    @APurpleLifeBlog @Namecheap We've used them for a couple years for a couple sites. Good customer service and pretty some interface. And pretty good price too.

  • RethinkRatRace
    Rethink The Rat Race (@RethinkRatRace) reported

    @APurpleLifeBlog @Namecheap We’ve used Namecheap to buy probably a half dozen URLs, but I’ve never used them for hosting (we use SiteGround). I can say that they have excellent customer service, though.

  • BBWSydneyS
    Sydney “Daddy” Screams (@BBWSydneyS) reported

    from namecheap). I’m not getting the verification code emails to my regular or spam folders. I need to access my account to renew a domain. Can someone please help me?!

  • DanielMicay
    DanielMicay (@DanielMicay) reported

    I need to get in touch with the abuse teams at LinkedIn, Namecheap and GoDaddy about impersonation of the GrapheneOS project. If anyone can help with expediting this please get in touch with me. It's an urgent matter. It's unfortunate that people continue trying to pull scams.

  • ChristianSelig
    Christian Selig (@ChristianSelig) reported

    @RosemaryOrchard @Namecheap Oh dang that was so easy. I’m an idiot. Thanks Rosemary!

  • Shahirfanswift
    Shahirfanswift (@Shahirfanswift) reported

    @digitalocean Hi for a big company your support ticket is kinda slow to be frank compared to namecheap. From what i gather online about your respond time for support ticket is kinda slow. You guys should opt for Live Support Chat

  • BBWSydneyS
    Sydney “Daddy” Screams (@BBWSydneyS) reported

    @Namecheap hi, I was told by a live support tech that the risk management team would be in touch in a couple of hours... over 48 hrs ago. I can’t access my account bc the verification email for 2 factor authentication isn’t being sent out (but I’m receiving the rest of emails 1/2

  • SafyHallanFarah
    safy (@SafyHallanFarah) reported

    namecheap won't let me code my own website....it's making me use these ugly templates!!! HELP @Namecheap i do not want to use a template....i want to write my own code. you should give me a blank page option!!!

  • doug73
    Doug (@doug73) reported

    @amy0223 have you been to sites that use their code? its really horrible. press alt-1 to enable screen reader support. Over and over. I'm hoping @NameCheap stops using @AccessiBe soon else I'm going to be moving a lot of stuff somewhere more screen reader accessible.

  • drewchurch
    Drew Church (@drewchurch) reported

    @Namecheap - can someone reach out (DMs open) to talk about support cases & 2FA? I had an... experience yesterday and I'm concerned as a customer.

  • graymagiker
    Steve (@graymagiker) reported

    @JenDurbent Standard disclaimer: I do not work for Namecheap; I am not affiliated with Namecheap, except as a customer. I do not get any money if you decide to use Namecheap’s services. I am not authorized to make offers or binding agreements on behalf of Namecheap.

  • TheRubyUmbrella
    The Ruby Umbrella (@TheRubyUmbrella) reported

    If a fan/sub really wants to ‘buy it for you’ they should have no problem tipping you the cost (including the site fee). When buying a domain, remember get WHOIS protection. NameCheap turns it on (WhoisGuard) for free and it will protect your personal info.

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