Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

Less
More

namecheap Hero Image

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • back_air back air (@back_air) reported

    @Maccavelli12 @Namecheap I have no idea what you’re talking about. How can an isp ip ban you ? What do they ban ? If they want to ban you can’t they just cancel your subscription ?

  • Uprise_Greg Greg Brailsford (@Uprise_Greg) reported

    Are month+ waits in responding to customer emails a thing now? I emailed @Fidelity on 10/8 about an urgent matter. Got a reply today, 28 days later. I emailed @namecheap about an urgent matter on 9/2. Got a response last week, 58 days later. This is not how you do business.

  • Garodus_ Brent (@Garodus_) reported

    @Namecheap The price itself does not impact quality, however, paid subscriptions do give more options for the company in terms of monetization. This is what could help a company avoid more predetory bisnis practices, like sharing user information.

  • rolrolbeebee Gretabee (@rolrolbeebee) reported

    @Namecheap Hi, I recently paid for my domain for the next year. There was a mistake on your end, I was charged for two years but didn't have enough $$$ in my account. I just heard from support, and they are disabling my domain. Not cool. I did not consent to paying for two years

  • alexs77 Alexander (@alexs77) reported

    @Namecheap Depends - it may guard the privacy against the site you visit. But for that, the VPN provider has to be trusted, which is quite often a problem.

  • jason_coleman Jason Coleman 🤔💡💻💾 (@jason_coleman) reported

    @mihai_iova @PoeHaH I'd rather run Let's Encrypt because manually updating certs is a pain in the ***. We're basically kicking this can down the road 6 months with the Namecheap cert.

  • adamokane Adam O'Kane 💭 (@adamokane) reported

    @namecheap support is legitimately the best customer service team I encounter...every time. so great

  • MohammadZadissa Mo zadissa (@MohammadZadissa) reported

    @II_ARROWS @Namecheap This is why technical support do ask customers to provide the logs from their client application as they do not have it.

  • learnwithvidya Vidya ✨ (@learnwithvidya) reported

    I faced this issue with my Namecheap account. Cannot imagine actual businesses facing these issues..

  • toprankseo Top Rank Marketing (@toprankseo) reported

    @Namecheap Thanks for making me feel like a crook. I have to verify all info again and still have to wait days to get an answer. Never had issue with GoDaddy or register. I have hundreds of domains on my account and have been locked out for over a week.

  • II_ARROWS II ARROWS (@II_ARROWS) reported

    @MohammadZadissa @Namecheap Have do you check what was the problem on your side?

  • jason_coleman Jason Coleman 🤔💡💻💾 (@jason_coleman) reported

    @mihai_iova @PoeHaH I heard that there might be a 24-48 hour delay after pushing out the bundle-less cert. We stopped hearing issues within 24 hours of pushing out the Namecheap cert.

  • Psycho_priya Priya Shah (@Psycho_priya) reported

    @Namecheap resolve my issue please

  • rolrolbeebee Gretabee (@rolrolbeebee) reported

    @Namecheap thank you for being responsive! Please discontinue this policy of charging customers for company errors, to avoid future headaches for other customers.

  • NDragon1412 NDragon1412 (@NDragon1412) reported

    @Namecheap After some company claimed that our ip adress illegally streamed 1 second of two of their copyrighted movies, and despite a lawyer we had no way to escape the ridiculous payment, (might've been a bad lawyer, idk), I did get a VPN.

Map Check Current Status