Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • tfoale QuantumChoices 3.5% #FBPE 🔶️ (@tfoale) reported

    @michielhoefsmit @archer_rs Namecheap is the registrar that cybercriminals often use - because it's cheap and doesn't take down very fast. The personal details hiding service they now use is Withheld For Privacy (otherwise personal details are visible on WHOIS). No idea why this uses an Iceland domain.

  • chaintuts chaintuts - Crypto & Blockchain Education (@chaintuts) reported

    I don't like Twitter call-outs but since your abuse department failed miserably in this case (and probably others) - this warrants public attention. @Namecheap If you need someone from the industry to train your abuse people on these scam operations, I will help!

  • TrulyJuxta Geoff Porter The Vine Doombringer (@TrulyJuxta) reported

    real issues trying to get google to index a free site BlogSpot and Blogger, google companies, no My buddy told me if you have a custom domain on blogspot it'll index you, but I got no proof I'm using namecheap and their wordpress hosting last time I checked google indexes me

  • docelm0 Molon Labe (@docelm0) reported

    @Namecheap @Tactical_review Pound sand your service sucks. Support is worse.

  • StuartCoster Stuart Coster (@StuartCoster) reported

    @MilesDilworth Great piece, Miles. 👍 It's a big problem coming up repeatedly now on local Fb groups. I traced a number of domains in local texts back to @Namecheap & reported them to its 'abuse' email, but heard no more beyond auto-response. Hope they acted! #royalmailscam #RoyalMail

  • goldenTwine Subrato Paul (@goldenTwine) reported

    @Namecheap In the name of support, you refer me to knowledgebase.

  • misangela Angela PM (@misangela) reported

    @Namecheap Allow users to turn OFF 2 factor auth. Period. It makes my job impossible to do (I admin MANY sites/domains for people). Even Network Solutions lets you turn that crap OFF.

  • mariabrophy Maria Brophy (@mariabrophy) reported

    Never, ever use @Namecheap they have the absolute WORST customer service ever.

  • SMAlternative_ Social Media Alternative (@SMAlternative_) reported

    @Namecheap please make sure to take down this website

  • mariabrophy Maria Brophy (@mariabrophy) reported

    @ketoverlock me too - someone bought a domain from Namecheap and fraudulently CLONED my website and they won't help take it down. The fake site even has my personal cell phone number on it

  • Spam404 Spam404 (@Spam404) reported

    Can this be fixed? We remain optimistic! There's hosting companies larger than Namecheap out there. We don't see the same problems when reporting to those. Most are extremely responsive and proactive. Some have abuse APIs, allowing trusted companies to get expedited review.

  • progamusian chance is they/them (@progamusian) reported

    @sjgayauthor I recommend SquareSpace if you can’t be bothered to do a bit of ***** work. Otherwise Namecheap has a really good website service. the service is super cheap, domains are cheap, and it’s easy to get SSL certificates. ZeroSSL is where you can get SSL for free

  • EasyWP EasyWP (@EasyWP) reported

    @CryptoGoutch @Namecheap We are having an internal system issue, causing dashboard slowness. Apologies for this and we'll update with an ETA for resolution shortly.

  • haroldwrites Harold (@haroldwrites) reported

    I stopped receiving emails on an email I got from namecheap. Did some research, found how to resolve it, but man, it was so techy. Thought of coming here to beg techy tweeps to help, but eventually chose to do it myself. And I did! I fixed the issue! Time to open my tech company.

  • cailinkins Cailín Walsh 🍀 (@cailinkins) reported

    @gennyble No payment required because it was Namecheap to Namecheap. Just an annoying manual intervention step involving contacting support required.

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