Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Booth
(@AlexBooth1987) reported
@Namecheap @imstoicbtw Same is happening for me, 500 errors or weird pages randomly popping up. Struggled to sign in at start with multiple redirect loops forcing me out of Chrome and onto Edge instead
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Logan
(@Ma5terX) reported
@ethanjaack Thats why I switched to Namecheap. Actually let's you cancel with a click of a button. And I saw that the support of the IONOS account replied and I am not going to respond as I know they are trying to remove the "scam" history in their name
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Josh@DNX.com
(@JoshDotCo) reported
@Aladey @Namecheap Not the same. GD auction names from their expiry feed or from the expiry feed of partner registrars. I’ve never seen anyone publicly auction a pending delete name other than NameCheap.
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❌🔥Sven ☠ 2157🔥❌
(@Sven2157) reported
@Not_Firestine Dude ... do a 1 page site, with your dates and a newsletter sign up. Use your LWC contacts, to give you a couple seconds a show to promote it. Your biggest issue would be email, so you don't get flagged as spam, but I have a brilliant way around it. $80yr hosting @Namecheap
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O’Neal Ombu
(@OmbuONeal) reported
@_FADAKA @GO54_hq They’ll call you to remind you of your expired domain name but you can’t reach them when you need to resolve an issue…. I’ve moved all my domains to #Namecheap
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Signius
(@SigniusNetworks) reported
@Namecheap is their a way to synchronise Client Email App spam settings with cpanel spam filters? Cpanel is marking too many legitimate emails as spam & Bluemail says they being flagged before they reach the App & i don't want to login to cpanel & whitelist every other email.
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logan@bitcoin
(@loganflatt) reported
@domainpad @KenLin1985 I never show any stats to any buyer. I care more about exact match domain name search at NameCheap, not keyword search. My product is the domain name, not any keyword within that domain name. Spaceship should split the metric into two metrics to eliminate confounding.
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Kaycee
(@Kaycee47512601) reported
@OnboardGlobal @Tspiceskitchen That's how dstv customer care lied they've cancelled padi plan just for me to do yanga plan. Do you charge fee when loading the dollar card, do you charge fee for getting the dollar card. If yes, how much ?. What happens when a platform (like namecheap) regets your card ?
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Jb
(@jbzale) reported
@cloudglides Porkbun is simpler and has more human and overall better support. Although namecheap has support, your stuck in an endless loop of 'im extremely sorry for the inconvenience caused, let me transfer this chat to another agent who will be better suited to deal with your inquiry'.
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Mario Peshev
(@no_fear_inc) reported
A Namecheap autorenew didn't kick in last night and one of my sites was down for 7 hours. The email reminders confirm it was set to autorenew, and the manual renewal I did this morning shows it was set to renew. That's a new fear unlocked.
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Stoic
(@imstoicbtw) reported
I registered a domain with @Namecheap today. After a freaking user experience, I opened the dev tools. The website is the worst piece of engineering. Nothing is working, there are unwanted redirections, and every request fails with HTTP 500. I am not able to verify my domain. I may have paid a few more bucks and gone with GoDaddy or Hostinger.
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World Of Hurt
(@surlybits) reported
PSA. Do not use @Namecheap to purchase domains. I had a domain expire and notifications were sent to a dead email that I started my account with. I had to go through a horrible customer service process on chat to fix. Now notifications are still going to the dead email. Unreal.
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Khanh Nguyen
(@khanhicetea) reported
Buying domain from Namecheap is bad decision. They give you first year "cheap" then add big into renew fee. When your domain's expired, if they see the domains has potential, they keep it without release. choose some providers like Cloudflare or Vercel Domains
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Mahalaxmi Calendar
(@mahalaxmi_1) reported
@Spaceship @Namecheap @ICANN My domain was SUSPENDED within minutes of adding a credit card for renewal. I NEVER used any promo. This was my FIRST domain on Spaceship. Offered full $12 payment. They say "final decision" — no proof, no appeal.ICANN complaint filed: 01490666
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BSKT
(@basketbskt) reported
@datblutoast Yup, they give you a .myportfolio free domain or you can connect another one (they work with namecheap but you can use any service)