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Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Chhindwāra, MP 1
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • BetLegend2025
    BetLegend (@BetLegend2025) reported

    @namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 Tarro․com sold for $69,476 at Private - up from $787 in July 2017 at NameJet. 📈 UnchartedLabs․com sold for $39,999 at Sedo - up from $543 in November 2024 at Namecheap. 📈 Anon․ai sold for $21,611 at Namecheap - up from $675 in September 2021 at Whois․ai. 📈 ProtectiveEquipment․com sold for $15,000 at Sedo - up from $1,656 in January 2006 at SnapNames. 📈 StudioPrint․com sold for $9,995 at Sedo - up from $206 in July 2015 at GoDaddy. 📈 FlyFy․com sold for $9,395 at Sedo - up from $500 in January 2024 at DropCatch. 📈 InfinityTower․com sold for $8,265 at Sedo - up from $390 in August 2017 at GoDaddy. 📈 PestLab․com sold for $8,000 at Sedo - up from $385 in September 2019 at GoDaddy. 📉 FlyDrive․com sold for $12,205 at Sedo - down from $21,000 in November 2009 at Afternic. 📉 Starlark․com sold for $1,138 at GoDaddy - down from $24,988 in July 2021 at Media Code. Yesterday's Word Cloud + TLD Breakdown 👇

  • rigid_river_MT
    Todd A 🤙 Badlander (@rigid_river_MT) reported

    @LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.

  • daveying99
    David Haddad (@daveying99) reported

    @levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)

  • GilesDawe
    Giles Dawe (@GilesDawe) reported

    Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • Brandslewaa
    Brand (@Brandslewaa) reported

    This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

  • ChristinaPanin1
    Christina Panina (@ChristinaPanin1) reported

    @justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.

  • BROaDWaYJiM
    The Life & Times of ... (@BROaDWaYJiM) reported

    @Namecheap Needing support.

  • ParamSiddharth
    Param Siddharth Manu (𑂣𑂩𑂧) (@ParamSiddharth) reported

    @tapasadhikary @Namecheap I migrated to MS 365 due to similar issues.

  • buildAgoat
    Build A Goat (@buildAgoat) reported

    @Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.

  • shonvibes
    shon.vibes (@shonvibes) reported

    @Namecheap Apparently with namecheap's new terrible interface you cannot set up a default font for all of your emails. Those of us who run businesses often choose to do this so that message font aligns with the vibe of our company. Now, you have to manually do it in every email.

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

  • hamid2108
    Hamid Mousavi (@hamid2108) reported

    @richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.

  • Victual_Bro
    VictualBro (@Victual_Bro) reported

    Appears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."

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