Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • bigalchi BIG AL (@bigalchi) reported

    @cirnosad @Namecheap Damn! I use them for everything, this changing will suck but OH WELL

  • alvarprocess @Alvarprocesstech (@alvarprocess) reported

    @Namecheap No we don't support the proxy war in Ukraine. That war has been completely lost

  • truebound Saad Fahmy (@truebound) reported

    @Namecheap i mean everyone y don't agree with y will censor them? yes they are bad people but that will not justify the censorship and principles of free and libre web?

  • TobiasTaylor Tobias T (@TobiasTaylor) reported

    @additionaltext I was gonna say - Namecheap by far are the worst to respond to takedown requests for phishing sites, normally takes 4+ attempts, calls, and even letters. This is bullshit. They're also squatting on the domain, so zero chance of moving it to an alternative registrar.

  • MayMickie24813 Mickie May (@MayMickie24813) reported

    @Namecheap Thanks!! I will try the Live Chat from my laptop. Haven’t been able to access it on my phone; the actual chat window never pops up. I appreciate your help.

  • lithobreaker_ | lithobreaker ⟩ (@lithobreaker_) reported

    @Namecheap you're proud to support genocide, you mean?

  • LuckyPhelps Lucky Phelps (@LuckyPhelps) reported

    @Namecheap your email setup instructions are dated and broken. Time to step up and update your email connect instructions or get left behind. this will take zero effort with AI available. Tweet when it's done.

  • MayMickie24813 Mickie May (@MayMickie24813) reported

    @Namecheap Thank you for your reply! Unfortunately, I cannot e-Mail at all. My e-Mail is connected with my domain that needs to be renewed. Everything is locked down until I can renew (as of today).

  • hxp7th Hxp7 🇩🇿 (@hxp7th) reported

    @Namecheap Not "check what can be done". Just tell me whether you will change the decision or not, because the decision was unfair, but the support team declined to change it even after multiple requests.

  • art_retr0 Retr0 ⚢ (@art_retr0) reported

    @potaxias Fr??? That sucks. I was gonna say, you can buy a domain on namecheap and host it somewhere else

  • butterkee Billy McKee (@butterkee) reported

    @Namecheap Why are my domains being renewed? I turned off auto-renewal & have initiated the transfer to another registration service which has been completed. My credit card is pending a renewal fee from NameCheap. Why?

  • nhrdev Nowshad Hossain Rahat (@nhrdev) reported

    @Namecheap but it was just me failed to submit identity documents after many trials due to my mobile browser was failing to capture the image clearly, but at the end when I changed the browser and the image was good, then it started showing "Upload Failed" and then when tried to login, I found my account to be locked temporarily :/

  • KirschaKievits1 Kirscha, proud ape (@KirschaKievits1) reported

    @receipts_lol **** NameCheap! They have fallen to Israhell.

  • n1ckeditor Nick 🧑‍💻 (@n1ckeditor) reported

    Without fear of doubt, until Namecheap sorts their issues and hidden charges, I don’t recommend it. Just show full packages, no other sub payment is needed, because my client will look at me like a fraud. Namecheap ruined my festive season, man!

  • nhrdev Nowshad Hossain Rahat (@nhrdev) reported

    @Namecheap but I really liked your customer support team's faster response in live chat, but, they said they can't help in this case

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