Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
San José, Provincia de San José | 1 |
Brisbane, QLD | 1 |
Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Senthil Rajendren | Web developer & Domainer (@SenthilRajendrn) reported
@Namecheap Worst customer support. Chatting for an hour to get a simple answer and the fun part is, still no answer. will keep updating this how it goes and how it takes. #domain #support #customerexperience
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Wisdom for Dominion (@Wisdom4Dominion) reported
@Namecheap Please we are not happy with our site's subscription plan getting canceled without prior warning. Now your team which acknowledges the failed to send the warning email requires us to pay for the site's restoration. How does a customer pay for a failure on your part?
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tobywilliams (@tobynwilliams) reported
@Namecheap your service is useless. I've had no website for over 24 hours and online "help" just lie to me and fob me off continuously
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💜 f*ggoth 💜 (@f_ggoth) reported
god namecheap **** OFF stop getting my hopes up by listing domains at $9 and shooting up to $650 when it hits the cart bc you decided it's "premium"
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SaintGermain Onwukeme #Lè Renaissance man (@GermainOfficial) reported
@Namecheap damn, this SSL issuing and reissuing would cost you customers if not made easier. Get a tutorial video or something, plus your support are not capable of solving the problem in quick time. 2cents.
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chidindu (@Thechidindu) reported
I really love @Namecheap's customer care Zero stress 😩
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TheDarkstreet (@docta00) reported
Hey @Namecheap! I get a lot of SSH login attempts from this ip address: 199.192.29.128 which seems to be a namecheap vps. For logs please contact me if needed!🧡
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Emilio Henman (@EmilioHenman) reported
MetaMask issues scam alert as Namecheap hacker sends unauthorized emails
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Namecheap.com (@Namecheap) reported
@hammadbhatti Hi! If you want to transfer the domains from Namecheap, it is necessary to pay on the side of the new Registrar. Get in touch with our Support team and they assist you with the process.
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🅓🅞🅜🅐🅘🅝🅖🅤🅨 (@DomainGuyUK) reported
@abmakrani TY Abdul. Good to hear your perspective. I like a lot about what they do, but the recent issues have caused a little concern. My better quality domains are about 30% Dynadot 50% Godaddy 20% Namecheap. Sav are mainly handreg and smaller buys.
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Jenna (@TravellingJenna) reported
@thingy9999999 @Namecheap @jamesfreedman Erm. You do realise they don’t own Twitter? They can’t take an account down 🫣
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Senthil Rajendren | Web developer & Domainer (@SenthilRajendrn) reported
@Namecheap Your support asked to try other computers. I tried 2 ISPs, 5 devices, and 3 browsers (& incognito too). They said my domains are safe with you. But aren't they mine and why it is not in my account?
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Oliver Dooks (@Beanieshark05) reported
@jamesfreedman @Namecheap @jamesfreedman because I reported the site to shut it down
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The Fuchs (@oyeleye731) reported
@ourpaydayHQ Mastercard not working working, namecheap can't charge my clinic
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Illya Konovalov (@illyakonovalov) reported
@HomiWong @marckohlbrugge Would be great if more sellers would support it. Namecheap offering LTO starting from $5k @HomiWong would you recommend asking the seller directly?