Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

Less
More

namecheap Hero Image

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • metanhs Miss (@metanhs) reported

    @blueslesson This explains the error, I hope you it is resolved ASAP. My AFTERNIC Fast Transfers (via @Namecheap ) automatically deactivate a week to expiration if unrenewed. Attention: @afternic Fix this, create a tool that deactivates expired domains/ensure solid confirmation before payout.

  • BiggiesTake K9 Protection (@BiggiesTake) reported

    @Namecheap Nah, I'll let you guys figure out your problem with trying to market Stencil. I have no problems accessing my account. Good luck.

  • real_chigo Samuel.eth (@real_chigo) reported

    @EniolaCodes @Bahddestjack Lol, this is why Namecheap remains the best, just chat support, and tell them exactly what you want, they will login to your cpannel and fix it for you.

  • shemsuhorltd SHEMSU HOR (@shemsuhorltd) reported

    @Namecheap YOU should learn that lesson, as you have the worst customer services ever. You don't care about customers. You Don't Fix Payment Issues - Glitches - As you call them saying you dont have the Technical Ability! You double charge hosting and you know about it but wont fix it!

  • netsolcares Network Solutions (@netsolcares) reported

    @Mitch_j @Namecheap @Mitch_j We are so sorry to see you leave and apologize for the inconvenience. If there is anything we can do to help please let us know.

  • braedon Braedon (@braedon) reported

    @DylanReeve @Namecheap I use Hover. Never had a problem with them.

  • hackernewbie Rajiv Verma | The Full-Stack Guy 🧑‍💻 (@hackernewbie) reported

    @Namecheap Wasn't able to access the login page. Seems to be working now.

  • TazUk Tim (@TazUk) reported

    @Namecheap @FireStormFox1 @GoDaddy Finally managed to get a ticket raised - KJL-584-46944 is the number. I look forward to it being ignored like my ticket SQX-406-87879 opened 4-May-2019 and never updated by your team.

  • TheEghosa Mufasa (@TheEghosa) reported

    @interserver should be one of the best hosting companies in this business. They go about their business with little hype and are very reliable with absolutely amazing customer support. It looks like my long-term romance with Namecheap is coming to an end soon!

  • tfsPanzerthecat Panzerthecat (@tfsPanzerthecat) reported

    @namecheap Please take down vcoinmining(.)com. This site is designed to phish bitcoin wallets.

  • Mohitanuj2 Mohit (@Mohitanuj2) reported

    Hello @Namecheap . I have 2 hostings on NC. many times i contacted you via chat support but did not receive satisfied response from females representatives, it seems they are irresponsible and don't have much technical knowledge. as compared to male representatives. pls improve.

  • jjrruiz Juan José Ruiz (@jjrruiz) reported

    @Namecheap This #malware issue was reported 2 days ago (Aug 9, 2022) and there is the ticket ID NBM-855-68330. I hope you understand it is a really urgent issue. So, would you mind helping us to disable these malware infrastructures, please?

  • JoeSiegler jᎾᎬ sᎥᎬᎶᏞᎬᏒ (@JoeSiegler) reported

    @Namecheap You guys having billing problems now? Tried to register a domain, and I keep getting this error. CC and billing info 100% confirmed as accurate. ERROR OCCURRED WHILE DOING PAYMENT. PLEASE TRY AGAIN. Some internal error occurred while proceeding for selected payment.

  • AaronTalleyFS Aaron Talley (@AaronTalleyFS) reported

    @Namecheap is it impossible to talk to an actual customer service representative? Website is down and you all are doing nothing to fix it. Please fix asap or I will find a different hosting site.

  • ecpowellmusic Eric C. Powell Music (@ecpowellmusic) reported

    Okay. So left it alone last night. This morning the memory use is down from the 1GB max back to 300-400mb where it should be. Backup and restore working perfect. Live site working and backed up to development site. I just wish @Namecheap had told me to leave it alone yesterday.

Map Check Current Status