Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Knight (@michaelmknight) reported@NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!
-
Rumeysa Gelgi (@RumeysaGelgi) reported@NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.
-
Victorydm | Ads Expert (@victorydchair) reported@toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use
-
Brent (@Brent086196240) reported@NamecheapCEO Namecheap has horrendous support. My domain portfolio worth hundreds of thousands of dollars was hacked. Someone got into my name cheap account and name cheap provided NO support to me. Extremely stressful situation.
-
Javier Hernandez (@jehh_50) reported@Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing
-
Mezzy (@mezzy316) reported@a_shimanski @Namecheap Probably the same people that came up with the dog **** redesign of private email
-
Julián Quiñones Ruiz (@jequinones92) reported@Namecheap @notfound2k23 12 hours without service, this is unnacceptable...
-
Sureñita (@montanitadelsur) reported@Namecheap Private mail still not working!!!
-
Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?
-
$empiternal$trafe (@SempiternalStrf) reported@Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.
-
ayub (@ayubhkd) reportedApple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?
-
Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
-
Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
-
Payonaire (@payonaire_) reportedWhat’s going on, @Namecheap 😕 Our website, PAYONAIRE, is currently down and inaccessible. We’re hoping this is just a temporary server outage and that the issue will be resolved as soon as possible. Please look into this. @Namecheap May God bless you.
-
jj (@Divopanel) reported@NamecheapCEO I lost $50.88; I’m going to open a PayPal dispute if they don't resolve the issue. I contacted support, but they didn't help—even though they charged $50.88 to my PayPal! All my sites are down! (Over 22 sites with Namecheap).
Check Current Status