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Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ikorodu, Lagos 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • joy21955889
    joy (@joy21955889) reported

    Hello @Namecheap, can you please help us with this ticket #XAW-132-57247 and remove this fake domain, thanks

  • DomainJuju
    Domain Juju (@DomainJuju) reported

    @Namecheap I have gone back and forth with support and kept getting the same answer. I am working hard to raise funds for cancer treatment and should do other things instead of quibbling with Namecheap over several $5.88 payments.

  • DomainGang
    Domain Gang 🏅 (@DomainGang) reported

    @DomainJuju @Namecheap Personally, I would not use #VPN services provided by a provider of other, unrelated services, such as email, domain registrations, hosting, etc. It's a service that needs to be sandboxed.

  • _VTaylor
    Victoria Taylor (@_VTaylor) reported

    @Namecheap And I just got the same email from Paypal again, never happened before

  • DomainJuju
    Domain Juju (@DomainJuju) reported

    @Namecheap I'm not begging for money, just trying to do what I can and this sort of issue hurts because I'm essentially being accused of being a liar.

  • ecarlesi
    Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://acs01b[.]com/citi/support[.]php #namecheap

  • theavandiepen
    Thea van Diepen 🌳📚 (@theavandiepen) reported

    @samraeduke …and they also offer email options, but you likely already have that with your web host Out of them all, I haven’t talked with NameCheap’s or Hover’s customer support, but I hear good things about dealing with Hover and I can vouch for Lyrical Host and Tiger Tech in that regard

  • DomainJuju
    Domain Juju (@DomainJuju) reported

    @Namecheap Here you go again. I knew nothing about auto-renew because I did not subscribe to VPN, at least not deliberately, so look into how it could have happened on your platform instead of continuing the canned messages. Does it make sense that I am paying for an unused service?

  • _VTaylor
    Victoria Taylor (@_VTaylor) reported

    Thanks @Namecheap for messing everything up, won't be using your service again if I don't get that money back!

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @ecarlesi It seems that the reported website is neither registered nor hosted with Namecheap. Please address the matter with the corresponding service provider.

  • _VTaylor
    Victoria Taylor (@_VTaylor) reported

    @Namecheap Opened a ticket, it's showing up as failed but money hasn't been returned? Never had this issue before..........

  • MantraRay2
    MantraRay (@MantraRay2) reported

    @JoeAdhemar Even our album is on there Joe...******* thieving scammers...reported to Namecheap so hopefully the site gets taken down quickly with so many people reporting it....😡😡😡

  • DomainJuju
    Domain Juju (@DomainJuju) reported

    (2)I searched my emails and realized they had been charging me $5.88 since Nov 2021. I get thousands of emails that I don't always read so I contacted Namecheap to ask why I was being charged for something I had never subscribed to...

  • _VTaylor
    Victoria Taylor (@_VTaylor) reported

    @Namecheap You're calling it a Paypal issue but you still took the money and haven't refunded!

  • SomersSylken
    🍓sylken "salmonberry" somers🐟 (@SomersSylken) reported

    @Namecheap thank you but no i don't want to submit a formal dmca i just want the whole website taken down thanks.

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