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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Purmerend, nh 1
Istanbul, Istanbul 1
Charleston, WV 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Nousername_ah
    Mr. Niba (@Nousername_ah) reported

    I’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH

  • baro0xx
    Bennico (@baro0xx) reported

    @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

  • synozeer
    Adam Maysonet (@synozeer) reported

    @TopShelfNames @spaceship If someone typed in the domain in their browser bar, they would have seen an Afternic lander. The person instead searched for the domain on Namecheap/Spaceship and bought it that way (aka. reg path), so they may never have even seen the lander.

  • dev_olayinka
    Ola (@dev_olayinka) reported

    Which hosting service do you use? - Vercel - Netlify - Firebase hosting - Namecheap - Pxxl

  • irucsbo
    ∴ (@irucsbo) reported

    @Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?

  • candland
    Dusty Candland (@candland) reported

    @austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!

  • stevebaileyseo
    Steve Bailey (@stevebaileyseo) reported

    The most powerful thing a platform can do is make you feel like you don't need your guard up. Namecheap does that. Not by promising the world. By just... not being awful.

  • waverchocs
    Emmanuel Onuoha (@waverchocs) reported

    On this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.

  • gatewaytodomain
    GatewayToDomains (@gatewaytodomain) reported

    @katerleonid No, I use Namecheap, Porkbun, Unstoppable, Regery, Netim, 101Domains based on the support for tld I want to register.

  • bhabhiezayn
    allmylife (@bhabhiezayn) reported

    @namesilo @Namecheap NameSilo dead rate is 60%+ for fresh domains (0-6mo) — domains are born dead. Namecheap fresh domains are 25% dead (normal setup delay). This means NameSilo domains were never intended to be used.

  • PratikSinhatwt
    Pratik 📈 (@PratikSinhatwt) reported

    Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

  • akinyinkemmauel
    Akinyinka-Emmanuel (@akinyinkemmauel) reported

    I didn’t get paid for this. But @Namecheap customer service is one of the best I’ve experienced. Every time I ran into issues, they showed up immediately. That’s what people forget: Your value isn’t what you say. It’s what customers consistently experience.

  • AdamHoltererer
    Adam Holter (@AdamHoltererer) reported

    @gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.

  • g_tone_
    Greg Lynch (@g_tone_) reported

    @Arfness @1grid_hosting Just been through the drama of moving client domains away from NameCheap (in protest of their pro-Zionist BS). I need to find a home for novelty TLDs that Xneelo doesn't support. Can you recommend anything?

  • saud_ilyas
    Saud Ilyas (@saud_ilyas) reported

    For the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!

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