Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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اوفميشن
(@ofemotion1) reported
@Namecheap Live chat not answered for 10 days You have a problem with the support service!!
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Laura Kishimoto
(@chicgeek) reported
Any words of warning before I switch registrars from Namecheap to Google? Notably, I'm interested in solving my custom domain email lag issues when forwarding to Gmail. Not bothered by other features.
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Bot Deleter 👏
(@ReportSpamBots) reported
@Namecheap @ICANN Ok good, Namecheap seemed to be involved and they are as well, are you able to help report them too 🙏
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Daryll Swer
(@DaryllSwer) reported
@Namecheap Is there an issue with @stripe? I receive the OTP code from my bank via SMS, but the Stripe gateway form/page does not load correctly, it shows a blank white page with nothing on it. Tried this on different networks and devices on my end.
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TRL
(@mutooroman) reported
@Namecheap Problem is that the ticket system is really slow and doesnt solve the problem… but rather suggests for us to do something about it. If you can see that the ssl cert is not installed, then why not correct it? other than the back and forth
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Kimberly Norkooli
(@GalaxyPhases) reported
@Namecheap Sadly, your site is widely used by scammers who set up fraudulent websites. I have reported many to you & every time you say you will do nothing without a court order. So, you do not care if millions of people are scammed out of their hard-earned money every day thru ur service.
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Htown/
(@htowndomains) reported
@nsajan I keep hearing that but then how is .247 & .1 staked through Namecheap? How can all the other projects in this space use numbers but HNS? I was under the impression its one particular browser issue.
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Jack Pierce
(@JackPierceBooks) reported
@Namecheap The tech did everything he could do and still couldn't fix the issue on his end. I don't know if you can escalate it or not, but it makes no sense why it keeps erroring out and going straight to an HTML error page.
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iWeb
(@iwebspage) reported
@Namecheap What happened to the QUALITY of your support? Took over 1 hr and 15 mins & 3 of ur chat supports could not solve a simple SSL error. Kept on telling them the domain needs to be in the account to show up but they kept insisting. WTH ?? I have a chat log as proof.
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Michelle C Boutwell
(@realMB821) reported
Incidentally, the customer support at my domain registrar is really good and the people are always great. @Namecheap
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Dhravya | LMFAO.tech
(@DhravyaShah) reported
yo @Namecheap any help
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Jack Pierce
(@JackPierceBooks) reported
Even though @Namecheap wasn't able to fix the issue I still recommend them over every other host. Their support has put up with me since 2015 and if they can't fix it then there really is something serious going on. They have always been absolutely top notch every time.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Fast!! Don't bother with USING OR PAYING this useless Hosting Company. Their Legal Team has not responded to an email of HIGH importance for 6 hours!! Customer Service from HELL!
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The Dude
(@TheDude75686644) reported
@Namecheap They have the worst service response time ever. They even have the cheek to try and charge me for a copy of my database when they suspended my website (Even Though Cloudflare Shows different). What company does not allow you to have access to your own content!!!
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🇺🇦 Tai Kamiya 🇪🇺
(@TaiKamiya101) reported
@Namecheap I've sent a support ticket because I just don't want to break them as one of the sites is more important than the other so I just thought it would have been possible if Namecheap could do it.
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