Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • gaurav_sharma64 Gaurav Sharma (@gaurav_sharma64) reported

    @Namecheap I have submit the ticket as well and they are giving same instructions which customer live chat was giving. My website has been down because of this issue. I used evey way to pay and second card as well but all method got declined.

  • DomainGoodness Domain Goodness (@DomainGoodness) reported

    I use @namecheap to host my 100+ domains. their renewal process seems to be different from other registrars. how is it that u cannot stop renewing a domain 30 days BEFORE a domain expires? then they drag u into customer support emails... then say too late #domains #domainnames

  • gaurav_sharma64 Gaurav Sharma (@gaurav_sharma64) reported

    @Namecheap Please do it as soon as possible because my site is down right now. The more time can affect all the ranking and SEO so please help me. 😢

  • wyre_g Sam@Wyre-G 🇰🇪 (@wyre_g) reported

    @Namecheap your SMS verification code taking forever to arrive. Actually not working, I can't login to my account, 7 hrs later

  • gaurav_sharma64 Gaurav Sharma (@gaurav_sharma64) reported

    @Namecheap I'm facing issue while renewing the domain from india and it is not supporting my MasterCard. I have used that card many times to buy namecheap services and domain. I have tried all the pay like paypal, account funds but all are failed. I need to renew the domain. Help

  • kadetXx kadet.eth (@kadetXx) reported

    Namecheap support has been very very ****** today. The attendants are taking forever to reply messages, I have to literally beg for a reply.

  • Kool11Sharma prateek Sharma (@Kool11Sharma) reported

    @Namecheap My business is down since yesterday.. how many years will your investigation take ? Tell me is this the way of doing business ? without warning how can you put the entire servier down? If one website is making problem block it or let us know we will do this

  • PooranMehta carrol (@PooranMehta) reported

    @JoshuaTitsworth @Namecheap I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • jdgregson %00 (@jdgregson) reported

    @Namecheap @clearbit I can confirm that the site is redirecting to the suspended page and in-the-wild phishing attachments are no longer able to exfiltrate stolen credentials. Thanks for your help!

  • DomainGoodness Domain Goodness (@DomainGoodness) reported

    please share your experiences with me about @namecheap for domain hosting as I transferred over to them sort of recently from another registrar and I am angry about how customer support is handling an issue re 6 domains. newbie with this. #domains #domainnames

  • Kool11Sharma prateek Sharma (@Kool11Sharma) reported

    Dear @Namecheap I am your customer since 6 Month and now i am facing a lot problem due to your unethical policies, My hosting account has been bloked by you people without any warning, Ticket Number : #XSY-382-56535 Look into it and just give me backup of my Websites

  • bunnymaid bunny (@bunnymaid) reported

    @Namecheap + @smbc_midosuke Please so something about this #Phish domain. httQs://smbcbintl.com/user_access.php As a customer of the latter, this is about as legitimate as a nine-bob note. ps: @antiphishing_jp should probably be aware of this too.

  • CenturyAvocado Hambone Fakenamington (@CenturyAvocado) reported

    @Namecheap @NamecheapCEO Still appears to be working: hxxps://login.micsroftpaswd.live/wmUkvmnK

  • BookGamez GamezBook (@BookGamez) reported

    …they give you the who is god which is the same as GoDaddy's privacy and protection but here it cost $19 for two years whereas Namecheap is free forever free forever this makes it a no-brainer on why i would always choose Namecheap and on top of that I must say the support…

  • jdgregson %00 (@jdgregson) reported

    Malspam relayed through @Craigslist servers is linking to abuse[.]p11-craigslist[.]org/ to download a malicious XLS file. URL: hxxps[://]abuse[.]p11-craigslist[.]org/ Redirects to: hxxps[://]185.251.88[.]186/offline/docs/craigslist @namecheap Can you help get this taken down?

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