Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Emiliano Carlesi (@ecarlesi) reported
Possible threat on hxxps://service-53[.]com #phishing #namecheap
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Dave Austin 🇺🇦 (@DaveAustin) reported
Thanks @Namecheap @NamecheapCEO problem fixed and scam site has been taken down. Thank you!
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Samir (@SamirBhargava01) reported
namecheap only. Either their executive did this or their crawlers blocked that domain. I asked them to take action against this, they said you can check with seller if he can sale it to you. I never experienced this. But thia incident broke my faith. @GoDaddy @Namecheap
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Stanislav (Stas) Katkov (@5katkov) reported
@Namecheap I'm actually switching away from Namecheap. It's my goal number one to never rely on your services again.
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WeAreTheWorld.Love (@WeAreTheWorldL1) reported
@_GirlMaher_ @Namecheap If I can do anything to help secure your website Just ask
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Emiliano Carlesi (@ecarlesi) reported
Threat on hxxps://livefix-help-pending[.]com/captcha[.]php #phishing #bancosantander #namecheap
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#KGFChapter2Trailer (@KGFChapterTu) reported
@Namecheap pls help me My site is redirecting to others website,pls kindly help me ASAP
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PetScams (@petscams) reported
@Namecheap No Problem
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Maria Lorraine: End the Ukraine War (@MariaLorraine_) reported
@Namecheap @carlos_olivera I hate to have public spats, but domains are important things, and you guys dropped the ball here. Then, when I checked on the delays, I got BS again and again and again. Terrible. I want to warn other customers about Namecheap, that their hosting and customer service SUCKS.
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Maynard Manyowa (@iAmKudaMaynard) reported
Hey @Namecheap I can't seem to login to my WHM for my dedicated server. And I also cannot access Live Chat. Any idea what is happening?
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Emiliano Carlesi (@ecarlesi) reported
Threat on hxxp://osoft[.]bond/microsoft-login-spoof-main/HTML%26JS-only/ #phishing #namecheap
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Curt Monash (@CurtMonash) reported
@Namecheap So evidently you have some timing issue causing a UI glitch. I wouldn't call this a critical bug, since the transaction went through with only a few seconds of my worrying, but you probably should pass it to your tech team anyway. 2/
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MetaMask Support (@MetaMaskSupport) reported
@DonPasci @Namecheap AT NO TIME should you give your Secret Recovery Phrase to anyone or enter it into any site! Don’t trust someone who is sending you a direct message. For support, open MetaMask and navigate to “Support” or “Get Help” in the dropdown menu.
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Team Pachedu (@PacheduZW) reported
@Myckye @Potraz_zw This is incorrect. We also do these things regularly using Hostgator, Godaddy, Wix, Blehost, Dreamhost, Namecheap and never have any issues yet these are big US companies. In any case, most Zimbabwean websites are secured. This is just a case of incompetence and nothing else.
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🇺🇦 Owen Smigelski 🇺🇦 (@lothar97) reported
@KarlBode I actually saw someone in a support ticket with Namecheap parroting these lies towards our support team (based in Ukraine). It was beyond repugnant.