Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tuxtla, CHP | 1 |
| Centerville, MA | 1 |
| Noida, UP | 1 |
| Purmerend, nh | 1 |
| Istanbul, Istanbul | 1 |
| Charleston, WV | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Thomas (@0xTommyThomas) reported@adahstwt I’ve been using Namecheap for a while now, generally good integrations with other apps which make it easy to use. Pork bun is pretty decent too Will never understand why godaddy is called godaddy lol Squarespace in my experience is the most annoying to deal with for domain management tbh
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Fanboy.nz (@fanboynz) reported@Namecheap What did you find? based on the hundreds of domains it creates weekly on your service.
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Sahil Jaiswal (@Sahil_Jaiswal02) reportedGodaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available @GoDaddy
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Tomodachi Life Updates (@TomoLifeUpdates) reported@Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?
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jaseeey (@jaseeey) reported@Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...
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DeepCantCode (@DeepCantCode) reportedGuys, I genuinely need help 😭 I need to buy a domain. Is Namecheap really worth it? The renewal prices are kinda high… and Porkbun feels the same. Any better domain registrar with low renewal prices and overall cheaper costs? I'm broke 💀
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Bennico (@baro0xx) reported@Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!
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Favour Light (@RealLight47) reported@Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.
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Shawn (@shawn_dot_so) reported@elgermerlo @GoDaddy @Cloudflare GoDaddy isn’t even a consideration for me.. it’s Cloudflare first place or namecheap for TLDs that Cloudflare doesn’t support yet
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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allmylife (@bhabhiezayn) reported@namesilo @Namecheap NameSilo dead rate is 60%+ for fresh domains (0-6mo) — domains are born dead. Namecheap fresh domains are 25% dead (normal setup delay). This means NameSilo domains were never intended to be used.
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The Trunk Tales (@TheTrunkTales) reported@RealTripleA I know exactly what happened. I cc'd the "host" and they took it down to prevent Namecheap from seeing it. Won't give them the heads up next time.
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based64 (@based64_eth) reported@faa0311 Whatever you do stay away from @Namecheap. Once they had an issue with SMS OTP and users were locked out for months with no recourse.
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Gamingtronium (@Gamingtronium) reported@bybydev Never tried namecheap! 🤧
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.