Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Chhindwāra, MP | 1 |
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.
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Old Charter (@OldCharterExp) reported@ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???
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KP (@thisiskp_) reportedOk this will sound like a hyperbole post but it’s not I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for. Real things it did: • Audited my Gmail and mapped every recurring subscription: ~$290/mo I wasn’t fully tracking • Found a “Universal TV Remote” app billing me $5.99 PER WEEK. That’s $311/yr for a remote app. Killed • Cancelled my AARP auto-renewal end to end: logged in, navigated the account, verified the confirmation screen • Flagged that my AAA membership ($121/yr) was duplicative because Geico already covers roadside. Cancelled that auto-renewal too • Caught a domain auto-renewing for $76 the next day and turned it off in Namecheap the night before • Found Suno at $30/mo I barely used. Downgraded to $10 • Sends me my kid’s school lunch menu every night at 7pm without me asking • Told me my car needed an emissions test before tag renewal, and that the deadline falls on my birthday. Saved a wasted trip • Built and deployed a tic tac toe game to my Netlify in ~10 min • Deployed a directory of 46 personal site previews to my Netlify • Designed 4 creative directions for my sister’s film studio site, then built the full site on the winner • Pulled my Netlify team ID from my personal account when I needed it Total: ~$700/yr in zombie subscriptions gone, plus a few hours of errands I never did. The underrated part isn’t the doing. It’s that it noticed things and proactively suggested what to do. Plus the UX was chef’s kiss This is about instinct. co, the app that’s all the rage on X lately Not a sponsored post nor am I an investor just a fan and early user
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Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reportedUpdate: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.
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Dusyant kumar (@Dusyantkmr) reportedDay 5: Building in Public 🙌🏻 If you want to start a startup in 2026, the cost of building has never been lower. Claude = coding ($20/mo) GPT API = AI features (~$20/mo) Supabase = backend (Free) Vercel = deployment (Free) Namecheap = domain (~$12/yr) Stripe/Dodopayments = payments (2.9%/transaction) GitHub = version control (Free) Resend = emails (Free) ProductBridge = feedback (Free) Clerk = auth (Free) Cloudflare = DNS (Free) PostHog = analytics (Free) Sentry = error tracking (Free) Upstash = Redis (Free) Pinecone = vector DB (Free) You can get surprisingly far with ~$40/month.
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CatWard (@Catzwitch) reported@Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.
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amar (@liftplaycode) reported@viveksb007 Namecheap If by conversion you mean tricking the customer to pay more then it probably works
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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JAVB Perú (@JavbPeru) reported@shonvibes @Namecheap Yes, okay, in our case, we can no longer just select UNREAD, we have to search for the email. I suppose they'll fix it.
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VictualBro (@Victual_Bro) reportedAppears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."
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Shawn McAllister (@eas4ai) reported@Namecheap No… last time I had an issue, you said the same ****… kindly **** off.
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SoccerGuy (@SoccerGuyUS) reported@levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.