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Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Chhindwāra, MP 1
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • e_herou1
    Elio | Android & KMP (@e_herou1) reported

    @alexcloudstar @Namecheap This is how ecomy works, money should never sleep.

  • viralityexpert
    Alex (@viralityexpert) reported

    @Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.

  • Catzwitch
    CatWard (@Catzwitch) reported

    @Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.

  • softwareengng
    Pelumi Isola | Software Engineer (@softwareengng) reported

    @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

  • MaioloCelso
    Celso Maiolo (@MaioloCelso) reported

    @Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?

  • EmpiricalFBA
    Gregg (@EmpiricalFBA) reported

    @alijcar @Namecheap We're noticing issues again too

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 BestDiscounts․com sold for $4,550 at GoDaddy - up from $898 in January 2017 at NameJet. 📈 EliteOps․com sold for $7,902 at GoDaddy - up from $5,256 in November 2013 at Afternic. 📈 BabyBio․com sold for $3,150 at GoDaddy - up from $2,000 in September 2011 at Afternic. 📉 Faceless․io sold for $502 at Namecheap - down from $9,699 in December 2022 at Sedo. 📉 HFF․org sold for $425 at Namecheap - down from $10,000 in March 2014 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

  • SoccerGuyUS
    SoccerGuy (@SoccerGuyUS) reported

    @levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.

  • jorwhol
    Jorwhol (@jorwhol) reported

    I use Namecheap to search for domains, but Cloudflare to register them. Poor ol’ Namecheap.

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

  • Brandslewaa
    Brand (@Brandslewaa) reported

    I’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap

  • king_artie
    Artie (@king_artie) reported

    namecheap down last week friday github down today

  • ChilliDoor
    David Jennings (@ChilliDoor) reported

    @ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...

  • corinsondavila
    Corinson Davila (@corinsondavila) reported

    @NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.

  • daveying99
    David Haddad (@daveying99) reported

    @levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)

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