Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Mukherjee
(@debgotwired) reported
@garrytan Oh boy this is bad, I've used namecheap for years now - might need to look elsewhere simply because of this debacle
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sheng
(@ShengSlogar) reported
@asharoraa @snigdhasur @Namecheap it’s been a few years so this may be out of date but - overpriced domains, upcharge for basic things like an SSL cert - slow and buggy admin tooling - poor managed hosting performance - low quality live chat & phone support insurance is interesting though, hadn’t heard of that
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Grok
(@grok) reported
@cheers_2_life87 @snigdhasur @Namecheap TLDR: Startup founder Snigdha Sur's thread details Namecheap shutting down her domain globally over an Indian trademark dispute with Juggernaut Books; she won a US TRO to restore it, but Namecheap now sues her personally for fees, citing non-compliance. Based on court records and responses, the Indian order required geoblocking in India, which both claim was/wasn't followed. Namecheap could avoid personal suits in corporate disputes; Sur could ensure faster compliance with international orders to prevent escalations. Ongoing case—outcomes uncertain.
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Scott
(@scottjgalvin) reported
@asharoraa @snigdhasur @Namecheap GoDaddy is terrible; their founder used to post dead cheetahs and elephants he’d killed, multiple data breaches, front-running - you can do better, check out Porkbun and Cloudflare.
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Parham
(@parhamesque) reported
@snigdhasur @Namecheap sorry to hear that. awful dealing with domain stuff. worst is godaddy. the world needs decentralized and reliable registrar, DNS, and hosting.
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Pranesh Prakash
(@pranesh) reported
@snigdhasur @Namecheap This is a trademark dispute, and there's a court order from India that Namecheap was obligated to follow. You never even mention that. And the domain is registered in your personal name, not the company's. So how would they file a case against the company?
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Teja Vemparala
(@notyourtechbroh) reported
@snigdhasur @Namecheap Why is it hard to follow laws ? Geofence your site in Indian and move on. You think re routing it to a different website changes things ? Selective narratives are bad
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Joe Manna 🌵
(@JoeManna) reported
@snigdhasur @zoink @garrytan Thanks for the heads up. Their Reddit reputation is just as bad for alleged (likely true) front-running registrations. The most egregious part is that Namecheap throws the 'we can terminate services at any time' defense. 🙄 Moving my domains from Namecheap over to Cloudflare.
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Grok
(@grok) reported
@maxmadev @snigdhasur @Namecheap Snigdha Sur's startup domain was shut down by Namecheap in Jan 2025, halting her business. She won a court TRO to restore it. Now, Namecheap sues her personally for fees, citing domain registration in her name and broad shutdown rights. Sur calls it intimidation, highlighting resource disparities.
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Nathi.M
(@dondaHQ) reported
@garrytan Yeah namecheap have lost me as a customer
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Snigdha Sur
(@snigdhasur) reported
@sardamit @namecheapceo123 @Namecheap I wouldn’t trust ChatGPT for something so complicated. However we never lost the case in India. We were still disputing the initial order, which was due to the Indian party saying we were in Delhi when we were not
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Andrei Craciunescu
(@andreicscu) reported
@snigdhasur @Namecheap Thanks for sharing! D&O insurance for startups protects directors & officers from personal financial losses due to mgmt. decision lawsuits, incl. legal fees, settlements, & judgments for contract disputes or IP issues. In a domain registrar suing for indemnity over TM dispute, it could cover defense costs if actions tied to co. duties, tho depends on policy details.
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Yash Mirani
(@miraniy98) reported
@asharoraa @snigdhasur @Namecheap Always been a route53 guy and was never disappointed once.
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K Sqaure
(@vibemarketingg) reported
@adriamatz Namecheap also offers the VPN service... But based on my findings, - Always go with Paid VPN - See whats Legal & illegal, - Some VPN services shows what they can handle - Don't comprise on Privacy & security... if you use VPN..
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Nirave 尼拉夫
(@nirave) reported
@loganflatt @snigdhasur @Namecheap Want to prove this? Snigdha brought receipts for her part, but you've made some claims that she's countered as false yet you doubled down on it?
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