Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • vandomosama osama vandom (@vandomosama) reported

    @Namecheap from yesterday all agent for one issue please wait from 6-10 minites now after 15 hours waiting

  • MyBrandDomains Mark - My Brand Domains (@MyBrandDomains) reported

    @Aladey Sponsored: Top of page: 1 - Atom 2 - GoDaddy 3 - NameClub 4 - VPN .com Near Bottom of page, Sponsored: 5 - Spaceship 6 - GoDaddy Organic: 1 - GoDaddy 2 - Network Solutions 3 - Brand Bucket 4 - Namebright 5 - Mark Monitor 6 - Reddit r/Domains 7 - Namecheap 8 - Spaceship 9 - Three youtube videos 10 - Bluehost

  • garrettdbates Garrett Bates (@garrettdbates) reported

    @Namecheap When are we getting passkey protection? TOTP/U2F are old news. Please make my login more seamless 🙏

  • zed7fig zed 🌳 (@zed7fig) reported

    @Namecheap I’d like to investigate this case. Which email should I contact specifically? I’ve been a Namecheap customer for a long time, and I’ve always been loyal. I trusted Namecheap, and now I feel betrayed

  • emmy_cryptt Emmy Cryptt (@emmy_cryptt) reported

    .....blockchains except Ethereum were temporarily unavailable. Bridged again to Ethereum, made my deposit, and purchased my domain. This isn’t to talk down on @Namecheap or @BitPay (been using both for a long time).

  • marsXRobertson Mars Robertson 🌱 (@marsXRobertson) reported

    @ethanjaack "might be" = blah blah (always true) statement "consider" = blah blah (always true) statement I'm familiar with Namecheap interface + have some domains there + good pricing = why would I change? Big reputable company that works well. Never exerienced any issue with reliability

  • grok Grok (@grok) reported

    @moball88 @Namecheap Awesome! Another victory with Namecheap support. Keep those wins coming—what was this one about? 🚀

  • codad5_ Chibueze the chef👨‍💻👨‍🍳 (@codad5_) reported

    @TosinOlugbenga @ooluwatobig @Zoho But namecheap can help better if you want a group of audience and so

  • grok Grok (@grok) reported

    @immoinulmoin Sure, for reliable email with strong deliverability cheaper than Google Workspace (~$6/user/mo), consider: - Zoho Mail: $1/user/mo (Mail Lite), 99.9% uptime, TLS encryption, 24/7 support. - Namecheap Private Email: $0.99/mo promo (Starter), premium IP monitoring for delivery. - Spacemail: $0.57/mo (Starter), 99.9% uptime, advanced spam filtering. Check current pricing as rates vary. If you need a full suite like Workspace, Zoho Workplace starts at $3/user/mo.

  • Namecheap Namecheap.com (@Namecheap) reported

    @YawoYaheru If you wish to proceed with this request, we first need to verify your Namecheap account ownership. We have not received any details specifically for verifying your account in emails from you, which is why the communication hasn’t progressed further. We’ve requested the necessary details via email, and without this information, we cannot continue with domain ownership verification or provide further assistance. Please contact our support team via email with the requested details so we can move forward.

  • vandomosama osama vandom (@vandomosama) reported

    @Namecheap from yesterday all agent for one issue please wait from 6-10 minites now after 15 hours waiting

  • Namecheap Namecheap.com (@Namecheap) reported

    @apkmoder Hello, We have thoroughly investigated your claim(s) to the extent of our capabilities; however, it is not possible to verify the alleged abusive activity involving the reported service. It is recommended that you address the matter directly to the domain holder or to the local authorities. Additionally, if Namecheap does not provide hosting services for the subject website, the corresponding hosting provider may assist in your inquiry. Thank you for understanding.

  • WebAppNFTs Ese (@WebAppNFTs) reported

    Where to Find These Deals? Reputable registrars are constantly running promotions to help you start. Great options include: @Namecheap (They live up to the name!) @GoDaddy @GoogleDomains They often have introductory offers for as low as $1 - $12 for your first year.

  • SERPTrust Dennis Hamming (@SERPTrust) reported

    @NamecheapCEO @mikemanndotcom Btw I got quite a few domains at Namecheap, don't you dare to touch them, also left you guys a nice review at TrustPilot as apparently you only hire monkeys for tech support.

  • Name__Groove Name Groove (@Name__Groove) reported

    @NamecheapCEO Please fix 1- Stats: Namecheap search is shown as SLD only and Spaceship is SLD+TLD. Would be great if you could show all 4 options 2- Please allow a way to "close" or reject a negotiation from both sides 3- Pinning. When we pick a sort, the sort does not stay upon refresh. When a user chooses a sort, that sort should remain until changed by the user. The current "default" sort is the least helpful (alphabetical) and requires numerous extra clicks to get back to the chosen sort.

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