Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • LearnBuddhismGo LearnBuddhism.org (@LearnBuddhismGo) reported

    Dear Richard Kirkendall @NamecheapCEO I am a namecheap customer and with regard to my ticket "[#YMC-597-43656]: DB Issues", nothing is being resolved and active in-competence is shown. Please review entire thread and help get it resolved. Thanks.

  • hrhnessa Lady Nessa (@hrhnessa) reported

    @Namecheap Oh, I am not looking to cancel, just wanted to clarify if it was possible or not.

  • atacoresort ATACO Country Resort (@atacoresort) reported

    @Namecheap It really hurts knowing that we have been with you guys for over 3 years and the service is reall slow to help a client get back online safely

  • kcrusher Unexpected Bear (@kcrusher) reported

    @liamdempsey @Namecheap Infinitely so, but I'm convinced it's a 'make it painful to leave' feature, given how absolutely awful many (most?) domain and DNS providers are. Here's an opportunity for someone with more time in their day - start a movement/coalition for standardization/portability of DNS.

  • hopeableseun Deez (@hopeableseun) reported

    @Namecheap Worst hosting ever .. not recommended.. Namecheap is sh**t

  • carpa_flori carpathianflorist (@carpa_flori) reported

    @Namecheap Since we obviously can't remove all instances of legal, violent videos from this website, we tried to transfer to Epik. Epik gave us an error and said to contact you. You told us that it was an issue on their end.

  • Maddiesocials Maddie G | UGC Creator (@Maddiesocials) reported

    So I updated my canva website with a new domain.. but I don’t think I linked it correctly with namecheap. Does anyone have experience with this that could help?? #ugccreator #ugccommunity

  • Maddiesocials Maddie G | UGC Creator (@Maddiesocials) reported

    @tylerboufford Hey! So I bought the domain & linked it to my canva site yesterday morning but it’s still not working.. I honestly think I put the info in namecheap wrong but I can’t find anything online showing how to do it 🤔

  • Pzysambo Precious Z ***** (@Pzysambo) reported

    @Namecheap @tfsPanzerthecat Is your site down, I cant get to it been refreshing

  • wvincerussell Vince Russell (@wvincerussell) reported

    @Namecheap I have been trying to get support for 3 days. I can't get into my email account hosted by you and I can't log into Namecheap because you send a verification code to my email that I can't get to.

  • peyotepupil test (@peyotepupil) reported

    @Namecheap dog **** service

  • carpa_flori carpathianflorist (@carpa_flori) reported

    @Namecheap After concluding that Namecheap was obviously bullshitting us - all while their timer was running - we confirmed it was a Namecheap issue preventing us from transferring our domain to a more competent and honest provider.

  • Eric2203 Eric (@Eric2203) reported

    @NamecheapCEO Why is your support staff unwilling to suspend domains registered via Namecheap that are solely used for spamming? I've reported a bunch of them and you do nothing. I guess spammers' money is more important than doing the right thing

  • Namecheap Namecheap.com (@Namecheap) reported

    @Pzysambo @tfsPanzerthecat Hi, Namecheap website works normally at the moment. Please try using another browser/device or accessing it with a VPN as it normally fixes any such errors.

  • NoBrokenHome The Myth of the Broken Home® (@NoBrokenHome) reported

    Is there a #lawyer in the house who can help with a #classaction against @GoDaddy @GoDaddyHelp for expiring #domain 6 days of non payment bc can’t access account. Their policy says 12 days.. taking 3hrs this morning, still a problem.. @Namecheap here we come.

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