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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ikorodu, Lagos 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • NamerTips
    NamerTips (@NamerTips) reported

    @UniverseTLD @Namecheap This is a VERY valid question. Considering there are millions of HNS TLDs, enforcing SLD use standards would be a massive undertaking for them. Both from a discretion and governance standpoint. Although not impossible, it comes down to whether NC favors profits or standards more.

  • pekinwebguy
    George Morris (@pekinwebguy) reported

    F You @Namecheap I responded to the problem as soon as I saw your email, updated the email to one that was supposed to be primary contact so I see messages faster and yet you wont even give me my EPP key so I can transfer to someone competent

  • Businesss365
    Jenny @ BusinessSolutions365 Customer support (@Businesss365) reported

    @kouponcode2k22 Namecheap, I am furious, your server keeps causing my websites to lose database and your staff will not give me any explanation. This is becoming a frequent issue. I need you guys to restore my website ASAP!!!!

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @AndyIbanezK Hi Andy, I am sorry that this case has caused so much distress to you, our valued customer. The matter is that Namecheap responsibly tries to prevent abusive domain registrations and reduce Internet fraud

  • UniverseTLD
    .UNIVERSE Metaverse #LUNC (@UniverseTLD) reported

    Random question for @Namecheap If a customer reg an sTLD that was used for 'illegal purposes' by a 'bad actor' with evil intent, Would the services to them b terminated as a measure of security with their purchasing cards reported? Would be definitely worth having such in place!?

  • 1c4m3by
    MΞTΛVΞRSΞ (@1c4m3by) reported

    @wh1tewolf_eth @Namecheap If that’s true then they will never keep making these. New people in crypto have no idea and think they need to use seed phrase to sign in etc…

  • enqrypts
    🤝 (@enqrypts) reported

    @js_horne Have you heard of Handshake? It allows for this. You can launch your TLD on a centralized service (Namecheap, Encirca, Porkbun, etc) or a decentralized service (@impervious) By launching, I mean selling/issuing SLDs on top 🤝

  • BillyE5150
    Billy Earnest (@BillyE5150) reported

    If you are looking for domain/email hosting services... DO NOT USE @Namecheap !!!!! After several years of decent service... they have jumped the shark. They create issues with their email service when their admin messes with it, but then they don't know how to fix it. BOO

  • AndyIbanezK
    Andy Ibanez (@AndyIbanezK) reported

    I normally buy my domains from @namecheap but I just had to use a different vendor because the domain I wanted had a “forbidden” word and told me to contact support. I’m not gonna go through the hurdles of talking to support to register a domain 🤨

  • jeannieomglol
    @jeannie@social.lol (@jeannieomglol) reported

    I have completed transferring the last of my domains from G00G to Namecheap. I also removed Gmail service from my G00G account.

  • bryanakai
    BRYAN AKAI (@bryanakai) reported

    Eiii @MTNGhana quite recently your mobile data mishaps is causing some of us a lot of problems. Imagine as a developer hosting my clients data on @Namecheap . Since morning your network won’t allow me access their website yet other networks are working fine. Please work on it

  • Babe_raham
    benje.e̶t̶h̶ (@Babe_raham) reported

    @Namecheap @foundation Following up on this, we've sent multiple full header documents to your team. Please expedite the take down–it's been several days and our users continue to be contacted by this bad actor.

  • nickndegwa_G
    Nick Ndegwa (@nickndegwa_G) reported

    If only there was a service integrating support live chats from different platforms. I've @Namecheap saying "oh it's not us". Then @EzoicSupport says "oh can't be us". An integrated live chat would get them to blame each other directly and speed up prob-solving. @agazdecki

  • Businesss365
    Jenny @ BusinessSolutions365 Customer support (@Businesss365) reported

    @hoachithanh Namecheap, I am furious, your server keeps causing my websites to lose database and your staff will not give me any explanation. This is becoming a frequent issue. I need you guys to restore my website ASAP!!!!

  • dWEBmasterminds
    dWEBmasterminds (@dWEBmasterminds) reported

    @EnCirca @UniverseTLD @Namecheap main point is blacklisting bad actors, a way of protecting your own decentralized infrastructure, but still that bad actors can propagate the other way. So we need some sort to report them. Whereas, the inherent decentralization itself will kill it.

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