Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ibrahim ja'far (@El_noori101) reported@samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.
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Rumeysa Gelgi (@RumeysaGelgi) reported@NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.
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Veronica B. (@verobendarg) reported@Namecheap Our dedicated servers are still down!!! According to your news they should be working but they are not. I have been working with customer support for 2 and a half hours now and no answers yet!
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badr (@badrDev_) reportedNow that services are finally returning after nearly 10 hours of downtime, what concrete action will @Namecheap take regarding the losses suffered by affected businesses? Will customers receive compensation or SLA service credits? We also expect a full incident report and clear measures to prevent this from happening again. #NamecheapDown
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Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?
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Milan Jovanović (@mjovanovictech) reportedIs Namecheap still down?
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shon.vibes (@shonvibes) reported@Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.
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Barrouchi (@Barrouchi) reported@AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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NameBio (@NameBio) reportedSales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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Graeme Davis (@GraemeDavis) reported@NamecheapCEO My email came back a few minutes ago, about 1.12am London. It’s probably all there. I feel a sense of relief as it has been a problem (and I’m now going to be working to respond to urgent stuff). I realise a lot of work has gone on at namecheap and thanks for this.
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NameBio (@NameBio) reportedSales With History 📈 Adad․ai sold for $6,995 at Afternic - up from $557 in July 2025 at Namecheap. 📈 SolarGarden․com sold for $3,200 at GoDaddy - up from $721 in April 2011 at NameJet. 📉 DestinyX․com sold for $900 at Namecheap - down from $2,995 in January 2023 at Sedo. 📉 HotelPromo․com sold for $1,100 at DropCatch - down from $5,000 in March 2016 at Uniregistry. 📉 HeroMeta․com sold for $670 at GoDaddy - down from $32,500 in January 2022 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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Alex | The Geeknd (@WebDevLex) reported@UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore
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Artyom Shimanski (@a_shimanski) reported@JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue