Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • abhi3107 Abhishek Parida - @NotionHQ Enthusiast (@abhi3107) reported

    2) Finally setup the email account for my website. Domain Provider - @Namecheap Email Service Provider - @ZohoMail Cost - 0$ Thoughts: A little cumbersome, but I have support email for my website. Like if you would want me to share the process.

  • paultranzit Paul Tranzit (@paultranzit) reported

    @Namecheap All requests have been resolved at this time, however I'm disappointed at the lack of phone support. Hoping my recent incidents are isolated and it'll be smoother sailing going forward. Thank you for your reply.

  • YKheffi Yanis Kheffi (@YKheffi) reported

    @Namecheap Hello everybody ! Do not choose @Namecheap !!! These guys are thieves ! Their customer service is horrible and disrespectful. And I am specifically talking about Oleksandr Stryzhak who is the worst assistant I have ever seen !

  • hmichals_42 Hugo Michalski (@hmichals_42) reported

    Am I the only one whose namecheap verification emails never reach despite their funny rate limit and numerous tries?

  • emursiveee levi (@emursiveee) reported

    @DarkDotFail @njal_la @Namecheap I knew some **** was off when all these new links was on there

  • uralrex_dev uralrex (@uralrex_dev) reported

    @Namecheap hmm that's weird: email/password are accepted, though OTP is refused, backup code is refused... am I the only one reporting this issue? 🙏

  • Jorctique Germsies (@Jorctique) reported

    "bUt CrYpToCuRrEnCiEs ArE sCaMs" So... MicroStrategy, Tesla, Grayscale, Microsoft, Namecheap, Newegg, Twitch, Overstock, Paypal, etc. all trust Cryptocurrencies but this poor guy still thinks it's a scam. Lol.

  • jassification Jaswinder Singh (@jassification) reported

    @Namecheap my bad, had to add MX records in vercel instead.

  • edent Terence Eden (@edent) reported

    Netcraft have now classified `uk-authentication. support` as malicious. So it should appear on most browser's block lists. Despite me escalating directly with NameCheap - they've still not taken down the site. These attacks are usually short-lived. Time is of the essence!

  • yans_jobe Yans Jobe (@yans_jobe) reported

    @Namecheap Guys please don’t make the mistake of getting a domain from namecheap, even if they are giving it for free, especially clients websites. They have the worst service and awful customer support abs they will cause you issues with your clients! Namecheap is toxic!!

  • bashterminals Justin (@bashterminals) reported

    @lcndotcom new support ticket opened nearly 3 days ago. Heard nothing since! Is this standard practice? If so I think I’ll have to initiate a transfer back to @Namecheap

  • Suganthanmn Suganthan Mohanadasan (@Suganthanmn) reported

    Hey, @Namecheap, I can't login to any of my accounts. 2FA is not working. The backup code doesn't work either. Something is broken on your end.

  • imasuen_design Osamudiamen. (@imasuen_design) reported

    @yoruba_dev @wizaj No idea how to use it. My website has been having SSL issues and the one I paid for nor dey gree install. For context, I am using Namecheap for the domain name and the host server.

  • Suganthanmn Suganthan Mohanadasan (@Suganthanmn) reported

    @Namecheap Ok, but didn't get an email? Need to make a DNS change urgently. Ugh. Thanks for responding. Your support doesn't know this is happening btw.

  • digitalhen Henry (@digitalhen) reported

    @Namecheap Kudos to the speed with which you took this site down. At most about 10 minutes from when we got the scam text.

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