Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hangzhou, Zhejiang Sheng | 1 |
Pereira, Departamento de Risaralda | 1 |
San José, Provincia de San José | 1 |
Brisbane, QLD | 1 |
Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Spencer has gone elsewhere (@stephenspencer) reported
@Namecheap @polmesegue No, this is not a problem for me to take time on or that I care about at all, this is a "you" problem. We have notified you (many on Twitter at this point), please tell your security team to investigate. They probably already are (god I hope so).
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DIGI ERA PRO (@digierapro) reported
@Namecheap It's been more than 4 hours since I'm on chat support and more than 2 hours I'm connected with you on twitter.
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Cameron Banhan (@cjbanhan) reported
Service-based side business starter kit: Notion - Outline your business, your service & your target market Namelix - Biz name generator Canva - Logo Namecheap - Domain name Carrd - One-page site ChatGPT - Generate site content & make it your own Now start getting sales!
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NBregistry (@NBregistry) reported
The domain signal.1 was just registered on Namecheap.
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Rocking Jain (@RockingNeha07) reported
@Namecheap why are you not offering chat support? after waiting for 15 mins it just disconnects and asks to submit support ticket..
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Abdullah ✪ (@abdugeek) reported
Thank you @Namecheap for not scamming us by purchasing domains and asking for higher prices later. @GoDaddy is a complete scam! Never search or buy domains from these scammers.
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Syed Faizan Amjad 🇵🇰 (@syedfaizanamjad) reported
@Namecheap having incompetent support team with an average response time of 5 minutes in live chat. 36 hours and a dedicated server isn't setup yet. Worst service. #hosting #namecheap
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Tarun (@Tarun_tweeter) reported
@TonyNames I always wonder wht am I missing whn people heap namecheap with praises. I hve nightmares dealing with their interface including the problem you cited... another worse practice is tat they remve domains from your account after a particular period although it stays in ghost mode.
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NBregistry (@NBregistry) reported
The domain ****.1 was just registered on Namecheap.
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poopoo (@vidiivid0) reported
Nowhere/No one to sell to. ENS domains will continuously lose value overtime as long as they are not listed on major domain marketplaces like GoDaddy, NameCheap, etc... ENSers are trying to re-invent the wheel and circle jerking about **** that doesn't matter at all. @ensdomains
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Pol Me (@polmesegue) reported
@obijan @Namecheap I have only used this email for namecheap account, but never bouhgt any service there. So it's a data breach 100%. I have contactes them, but they claim they are fine.
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Roberto Carlos Rubio (@rubiorguez) reported
Hey @namecheap What's going on with the mail service? jellyfish/spamassasain is a strainer, it doesn't stop any spam mail; despite having placed a score of 4.5
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ANIKA ♡̶ | ALWAYS OPEN DM ME expect late replies// (@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Kieran Nolan ⚡ (@KieranDNolan) reported
@Namecheap I've been trying to get support for my account - it seems to be going in circles, can someone please help me? I have a 48 character password, and 2fa with 2fa backup codes... and somehow my account had it's email changed? has @Namecheap been compromised internally?
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TrashyBlueBird (@TrashyBlueBird) reported
@NamecheapCEO what's new with @spaceship compared to @namecheap? Just a fancier UI? Is a full rebrand coming? Why not just launch the new design on Namecheap? Will Spaceship support the same TLDs as Namecheap soon? DNSSEC? Domain Vault? Should I be looking to transfer soon?