Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 8
Bulandshahr, UP 7
Greater Noida, UP 6
Jewar, UP 2
Burj Ghundai, Balochistan 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • valeriocestrone Valerio Cestrone (@valeriocestrone) reported

    @Namecheap Thank you for your response. I was wondering if something unusual is going on. Of the almost hundred domains I had with you during the last 5 years it never took so long. Maybe I was lucky, or unlucky this time?!??

  • hunt_domain Domain Hunt (@hunt_domain) reported

    Its been more then a week still i dint get invoice for the domain i won in @Namecheap @NamecheapCEO the only answer i m getting is we r investigating the ticket has been raised no updates on it does anyone facing such issues in Namecheap

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap and your support is trash. 2 pieces of advice, hire new developers for your billing, and hire new support reps, totally trash and I’m being refused help rather than the rep doing their job and escalating an issue if they are unable to carry it further!!! 💩

  • hashnode Hashnode (@hashnode) reported

    @GoDaddy @AboutDotUS @Namecheap you are the official registrar as per whois data. Could you help here?

  • valeriocestrone Valerio Cestrone (@valeriocestrone) reported

    +16hrs and not propagated yet - this is new and very slow. @Namecheap is everything OK with custom dns updates for new domains?

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap seems to be turning into a Ukrainian domain reselling scam. Step 1. Prevent clients from being able to renew domains through our trash dashboard and refuse to help them. 2. Resell expired domains for thousands.

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap I’m losing my mind. This has been a serious problem for a long time. I’ve lost several high value domains that you guys went on to resell for thousands of dollars all because I couldn’t checkout, or add funds while receiving ZERO help.

  • _brendanclark Brendan Clark (@_brendanclark) reported

    @hillank I’ve been a customer for over 10 years. @Namecheap transferred my .com.au business domain to another provider. This wasn’t requested by me, and wasn’t authorised. Now my website is down and I have no access to emails. Any help you can provide would be appreciated.

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap Then an hour or so later I get a response referencing old transactions for a problem I’m having this morning, and now. Truly unbelievable.

  • Django2712 Django ($c1f3) (@Django2712) reported

    @LeanneMac but still in love with @afternic my first sale was there even it was canceled and my account has been suspended cuz of namecheap cheap service :(

  • DomainNameWire DomainNameWire.com (@DomainNameWire) reported

    Just logged into my namecheap acct for the first time in months to find out the .xyz domain I had that was unsuspended has been suspended again. No idea when. Never received notice.

  • Ammir AmiR Rashidi (@Ammir) reported

    @Namecheap Thanks, please let us know if that changes anything. People in Iran are looking forward to use your service and the US government also issued GL-D2 to make that happens.

  • shitshowdotinfo alex (@shitshowdotinfo) reported

    @merrittk bluehost, domain through namecheap. i have namecheap hosting and it sucks but i’m too lazy to move now

  • TheWranglerPNW Levi J Anderson (@TheWranglerPNW) reported

    @Namecheap Thank you for responding, but been there/done that with your support system and only got a runaround. Re-issuing a DV should be nearly instantaneous, but I've been stalled more than once and not wasting any more time.

  • BriannnEgorrr Briannn Egorrr (@BriannnEgorrr) reported

    @expertnaire Sorry for the disturbance. I paid for domain name registration and webhosting on the namecheap platform since Saturday but still haven't gotten my cpanel login details. Any solution?

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