Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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giuseppe sciarrino
(@gsciarrino) reported
@Namecheap Tech is great. If you need support to implement basic tech, @Namecheap is not the company for you. We've been begging to regain access to our website for days. No phone support, just after hours vague messaging pushing the request back on to you. Horrendous-U get what u pay for.
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based fish
(@basedfishOG) reported
@Namecheap No errors from the links. I get the error in chrome. No plugins/adblockers. Other browsers and incognito it also breaks. Your style sheets won’t load properly. I shouldn’t need a vpn to access your site/my domains
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Ören Aksakal
(@orenaksakal) reported
@Namecheap lol, all good here @Namecheap I meant todo it no support needed :D
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Rick Mills
(@rickmillsuk) reported
@stefanbauerme @Cloudflare @Porkbun - they remind me of the early days of Namecheap when they were the best priced option with decent support.
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Carl Tinsley
(@CtApproximately) reported
@Namecheap. I opened an account, registered two domain names created email accounts and began evaluating @Namecheap in anticipation of moving my email schema from another provider. Next day account is locked, due to "suspicious activity". No response from support or chat.
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Mailia
(@Mailia) reported
@Namecheap @axematty Your implementation is bad and your security team should feel bad. Transferring my domains to Cloudflare would probably get me proper two-factor support.
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VTube Studio
(@VTubeStudio) reported
【📢】 There have been reports of blatant scam websites using VTS branding lately, such as "vtubestudiopc . com" and "vtube-studio . com" I have requested @Namecheap support to suspend these domains but so far they have refused to do so. 🥹🥹🥹 PLEASE BE CAREFUL!! 🙏🙏🙏💖💖💖
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Domain Gang 🏅
(@DomainGang) reported
@afternic @DomainNameWire Then why did you have an issue with partners marking prices DOWN, which .@Namecheap did and then you pulled them off the network? Isn't this hypocritical?
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Domain Gang 🏅
(@DomainGang) reported
@afternic @DomainNameWire @Namecheap To be clear, the seller kept the amount they listed the domain at, minus commission. The partner "ate up" the 3% discount from their network commissions. But they kicked up the sales volume and Big Daddy wasn't pleased.
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Alejandro Muñoz Cardona
(@alejandromunozc) reported
@Namecheap Hi, I don't get the 2FA SMS, please help.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap what is up with your service today? Can't get into cpanel. A lot of my sites are down. Why is nothing working? Nothing on your status page either
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Kashif Malim
(@KashifMalim) reported
@harisn My payment was declined. Tried re-adding the card multiple times since Monday. Didn't work. Having the same issue with Namecheap too.
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Marvin Garret
(@jagnoorgill) reported
@SifulMoni @domainhelpline @Namecheap What's the link to the article about ME'V Bot that can help me get r,ich?[){
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giuseppe sciarrino
(@gsciarrino) reported
@Namecheap I was able to workaround logins thanks to Google. I could have avoided days of frustration if you had live support. Your support account recovery support is overnight and goes dormant during east coast business hours, making for progress during business hrs impossible.
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charlie
(@strandedreps) reported
@Namecheap I have tried on chrome, safari, desktop and phone… WHY ******** DOES @EasyWP NOT LOAD WHEN I TRY TO LOGIN