Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Check Current Status
E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Tranzit
(@paultranzit) reported
@Namecheap Your support has taken a considerable nosedive. Chat agents are difficult to work with as they're slow to reply, likely overworked, with too many requests, there's no phone support, and anything resembling speed is gone. Please remedy this. You used to be cool, man.
-
Abhishek Parida - @NotionHQ Enthusiast
(@abhi3107) reported
2) Finally setup the email account for my website. Domain Provider - @Namecheap Email Service Provider - @ZohoMail Cost - 0$ Thoughts: A little cumbersome, but I have support email for my website. Like if you would want me to share the process.
-
Steve Webster
(@sawtrader54) reported
@WietseWind @Namecheap I received an email today from "Blockchanz" informing me my "Wallet" has been blocked. The email invited me to click on a link to "Fix", it`s a scam.
-
Suganthan Mohanadasan
(@Suganthanmn) reported
Hey, @Namecheap, I can't login to any of my accounts. 2FA is not working. The backup code doesn't work either. Something is broken on your end.
-
Hugo Michalski
(@hmichals_42) reported
Am I the only one whose namecheap verification emails never reach despite their funny rate limit and numerous tries?
-
dinsmore/steele
(@dinsmore_steele) reported
@Namecheap would love to figure out how to get our site up after two weeks of run around from your service team.
-
laboraparty animal
(@ryjelsum) reported
namecheap has a 99 cent promo code for a lot of domains including .us so i just went ahead and registered my personal domain using my last name and also another one dollar domain to use for **** connected more to my online accs
-
dark.fail
(@DarkDotFail) reported
Shout out to @Cloudflare's "Certificate Transparency Notification" alert that notified me that my domain was stolen today due to a new cert being issued. Now the long process of trying to get dark[.]fail back, while tens of thousands of people are getting phished. Help @Namecheap
-
Osamudiamen.
(@imasuen_design) reported
@yoruba_dev @wizaj No idea how to use it. My website has been having SSL issues and the one I paid for nor dey gree install. For context, I am using Namecheap for the domain name and the host server.
-
Rich Harle
(@RJHarle) reported
@Namecheap any ideas why Mail on OS X 10.6.8 (old, I know) can't find your email servers? Phone has no issues so I know the details are correct, but Mail just won't connect. A new laptop is in the offing, but in the meantime...
-
dark.fail
(@DarkDotFail) reported
Njalla and Namecheap are working to get my domain back. There's no indication that Njalla was compromised. Thank you for friendly service @njal_la please publish an incident report after. Your users should be informed of this attack vector since you are a reseller.
-
Jaswinder Singh
(@jassification) reported
@Namecheap my bad, had to add MX records in vercel instead.
-
Justin
(@bashterminals) reported
@lcndotcom new support ticket opened nearly 3 days ago. Heard nothing since! Is this standard practice? If so I think I’ll have to initiate a transfer back to @Namecheap
-
Agung Wicaksana
(@agunkwicaksana) reported
@kenangwk I watch your youtube video about namecheap. do you know how to migrate from private email to google ? i can't find any connection protocol on namecheap private email and google doesn't support *.eml files to migrate. thanks :)
-
David Jennings
(@ChilliDoor) reported
Man, Namecheap's support has really gone down the tubes. I am still waiting for a response to a ticket I opened over a week ago. Not a good look 😑
Check Current Status