Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Namecheap.com
(@Namecheap) reported
@FoxScotty91 @elonmusk Hi! Namecheap does not support any kind of abusive activity. If you have examples of fraudulent domain names, please provide us with the list and we will take the corresponding action accordingly.
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Seattle Kraken
(@Seattlesnowcaps) reported
Do not use @Namecheap they are scammers. Had a website web scraped from a domain purchased by the user and they did ****. Stay away! #namecheap #domains #scammers
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional
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Gang Lion
(@Gang_Lion) reported
@shazansayani @Namecheap Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Julius McGee
(@gokumcgee) reported
@Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.
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Tim Duffy
(@arbiterofbits) reported
@Namecheap So this ended up being that the chat did not work in internet explorer. Opening the site in chrome resolved the issue. Thank you very much for your prompt reply.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you :-) I waited a few moments and it seemed to have resolved itself. Currently speaking to support via email, they've asked for a response, do I create/respond with a (new) ticket or just reply to the email?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://recipient-case-solution[.]info/Login[.]php #phishing #bancosantander #namecheap
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RECRUITER-AT-LARGE
(@RecruitAtLarge) reported
@Namecheap ...your customer service is a joke. No call in number. Chatbot is offline 1/2 of the time. Response to tickets is garbage. YOU WILL BE LOSING OUR BUSINESS.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap
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Wildlife Volunteer
(@wildlifev) reported
Namecheap@live chat bubble not working. Tried twice to get support to setup my WP hosting . Terrible service
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap you entire support system seems to be useless. You support team , your chat support .nothing is working. It's a really big worry client. If you're not able to support better stop services
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Richie
(@WilfSplodNokit) reported
@karlgroves I don't know if it's still the same, but @GoDaddy used to own your domain so that you'd have to pay a fortune to transfer them away. I'm happy with @NameCheap, they have good support