Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Mrdooo (@mrdo91169006) reported@ItsAlexhere0 @grok Godaddy is fkn worst. Namecheap the best
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Ex0 Byte (@Ex0_Byte) reported@UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .
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Barrouchi (@Barrouchi) reported@AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
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MrrrDaisy (@mrrrdaisy) reportedDoes @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.
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Sedo (@selormsedofia) reported@bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!!
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Artyom Shimanski (@a_shimanski) reported@fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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QUI.IS (@qui_is_qui) reported@mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Joseph Miclaus (@josephmiclaus) reportedCan anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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Don MAGA (@DonMAGA2024) reported@TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.