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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Easydoesitman1
    EasydoesitDave (@Easydoesitman1) reported

    @Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development

  • EOEboh
    Cap-EO 👨🏾‍💻 (@EOEboh) reported

    The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

  • thedammo
    damo (@thedammo) reported

    @NamecheapCEO @Namecheap Ok that makes sense, I can login in finally and it works in iOS but nothing was being received which is why I asked but I get it

  • RumeysaGelgi
    Rumeysa Gelgi (@RumeysaGelgi) reported

    @NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • WittyOmoga
    Witness™ (@WittyOmoga) reported

    @TheWranglerPNW @Namecheap **** happens

  • travgmont
    Travis Montoya (@travgmont) reported

    Yeah I’m done with namecheap. They are down because of “cooling issues” at their data center and their entire support is conveniently down as well…

  • Gtwy
    𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported

    @siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days

  • Mel_d_Designer
    Melody D YouTube girl (@Mel_d_Designer) reported

    @Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week

  • EncryptedClip
    Encrypted Clipboard Manager (@EncryptedClip) reported

    @a_shimanski @mubeenchatthaa @Namecheap that'z bad

  • MrJonnyBatch
    MrJonnyBatch (@MrJonnyBatch) reported

    @Namecheap Emails and website have both been down for around 8 hours or more now. But I can see your website is back up and running, when will all services be back up and running?

  • UTDAbdisa
    Abdi (@UTDAbdisa) reported

    @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

  • mrrrdaisy
    MrrrDaisy (@mrrrdaisy) reported

    Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

  • lightwaxx
    Ken Ber (@lightwaxx) reported

    @NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.

  • ArchieGLaw
    Archie Gustin (@ArchieGLaw) reported

    @solomonony1 @GenXRetroUGC @Namecheap You’re not alone. My email has been down All Day, too.

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