Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 2 |
| Troy, NY | 1 |
| Noida, UP | 1 |
| Gorakhpur, UP | 1 |
| City of Austin, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ross McKillop
(@rsmck) reported
No-one is pretending this is easy to fix, it isn't, but @Namecheap make literally millions of dollars. If anyone has the resources to invest in fixing this problem, it's them. The catch is, of course, they don't want to - because it makes them millions of dollars.
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Salton Sync
(@SaltonSync) reported
@Namecheap Namecheap has the best customer service in the world. I'm not leaving you guys for any reason. In fact Namecheap wasn't my first web hosting provider, I tried a few and I left because of poor service. When It comes to quality service I put my money on Namecheap
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jb
(@networkdinosaur) reported
@Namecheap I have already reported them via @actionfrauduk - your web application forms ask for details as if i'm a customer including personal data which is not needed. A simplified form consisting of a URL and why it's believed to be used for phishing is sufficient.
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Omar
(@OmarKhafagy) reported
Hey @Namecheap, I just asked your support rep if emails with your Private Email service are encrypted at rest. I was told no? Is this correct?
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Kate Yes, I've seen the viral cat thing Bevan
(@katebevan) reported
@matthewknight @Namecheap I've disabled LastPass on the domain and that seems to work, but I can't see a way to stop it from taking over the app login. Suppose I could uninstall LP on my phone, log in to the apps, and then reinstall it
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Jacques Deliciouso
(@J_Deliciouso) reported
@Namecheap I can see looking over your timeline this issue has been reported to you multiple times and at least 2 weeks ago, possibly earlier. What are the time frames for resolution? It's abundantly clear this is not a @RoyalMail website so what's the issue?
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Norn Eye
(@NornEye) reported
@Ofcom 7762 is for Spam SMS not Scam Why is @ofcom not making networks block fake SenderID’s +How difficult would it be for networks to recognise Royal Mail & HMRC etc with non recognised URL’s and flag for national blocking? Why have you not contacted @Namecheap to take down domain?
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Andy Reifman-Packett
(@AndyReifman) reported
For years now I've loved having my own domain + email through @Namecheap but recently their email has been incredibly unreliable and slow. Might be time to change.
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BADAbing
(@EmmDeBee) reported
@rsmck @Namecheap I don't think it is indifference, or ignorance, or arrogance driving this behaviour. I'm firmly of the opinion, reinforced by @NamecheapCEO 's responses to attempts to fix this, that its a conscious decision to make as much money as possible and to hell with those defrauded
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Stuart Shepherd
(@stushep) reported
@Namecheap @RoyalMailHelp No problem. I will do but it's going to get a bit faffy if I have to repeatedly enter support requests as it's clear the scammers have set up multiple accounts on your service unfortunately.
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ձռժгօﻨժ εժսcձէօг
(@AndroidEducator) reported
@katebevan @matthewknight @Namecheap Last pass is trash. BitWarden is the best. No issues with BW
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Francesco
(@Sar1Fran) reported
@mvdwege @Namecheap @Namecheap hosts MANY scam/phishing sites, the worst thing is that they don't block them, they don't do absolutely nothing. The classic request to report the abuse and... nothing! 😡
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A Leaf On The Wind 🏴
(@ahnlak) reported
@rsmck I am increasingly happy that the whole Nominet debacle prompted me to move all my stuff away from Namecheap (even if they did - eventually - give in and support)
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Hero
(@Herormo) reported
@HoshyarBawan @Namecheap I use byblos, multiple domains, so far no problems.
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Mark Gale
(@MarkGale) reported
@actionfrauduk - @Namecheap still has the domains up after speaking with LIVE HELP, Creating Ticket.
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