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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Easydoesitman1
    EasydoesitDave (@Easydoesitman1) reported

    @Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development

  • Ezedistefano1
    EZE (@Ezedistefano1) reported

    @NamecheapCEO Shameful behavior from a CEO. You contradict yourself, miss deadlines and keep making false promises. Namecheap has cost my business thousands of dollars: 10+ hours offline and still unresolved. Support’s response? “2 weeks free hosting.” Stop lying and fix this NOW.

  • RobertoC_A
    Roberto C. Alemán (@RobertoC_A) reported

    The issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.

  • imsela_ai
    imsela • Ai & Tools (@imsela_ai) reported

    @NamecheapCEO We can only login to namecheap but we can't use Cpanel !!!!

  • matejpadela
    Matej Padela (@matejpadela) reported

    @Namecheap Thats a very long outage guys... I would think you have failovers in case something like this happens?

  • AshtonSean
    Sean Ashton (@AshtonSean) reported

    Namecheap email hosting still down :(

  • CTM_Market
    Card Trading Marketplace (@CTM_Market) reported

    @NamecheapCEO @Namecheap We are notifying our users that our systems will be down until tomorrow. Obviously nothing is coming back today. But more importantly- what are we going to do to prevent this in the future? Insane failover isnt in your infra

  • TexasAnCap
    Texas AnCap (@TexasAnCap) reported

    Well.. I WAS going to set up MollySocket... but then namecheap went down.

  • Sumit27191
    Sumit Kumar (@Sumit27191) reported

    @Namecheap We’re still unable to access our website, and none of our platforms are working. Everything is down, and this is having a serious impact on our business. Our clients are getting frustrated and losing patience because they can’t access the services they depend on.

  • ArchieGLaw
    Archie Gustin (@ArchieGLaw) reported

    @solomonony1 @GenXRetroUGC @Namecheap You’re not alone. My email has been down All Day, too.

  • MartinGuayOTT
    Martin Guay (@MartinGuayOTT) reported

    @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

  • antoniolocandro
    Antonio Locandro (@antoniolocandro) reported

    Namecheap being down all day sucked but it has been overall good for me the last 6 years. Still can't access some email

  • stiplady
    Simon Tiplady (@stiplady) reported

    Amazed at how many people complaining about the NameCheap/PhoenixNAP/RadiusDC outage expect an entire DC to just get turned back on with the flick of a switch.

  • d3layd
    Dennis Layden (@d3layd) reported

    It's now over an hour since the ETA timeframe passed based on @NamecheapCEO's post and service is still down. I really can't stand namecheap but this was the final straw. As soon as services are back online, I'll be moving all my domains.

  • GridSentinel
    Tim R. 🍻 (@GridSentinel) reported

    @Namecheap My hosted domains are still down as of 4:04 PM PST. It says in your update that it should be up....

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