Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • thinksojoe thinksojoe (@thinksojoe) reported

    @Namecheap @Facebook I just posted the link to my website on Facebook, and it seems as though when anyone clicks on it for the first time from there it comes up with "This Website Is Not Using a Secure Connection," but then if you go past that the certificate shows valid. Help?

  • MrD3vil0 Shah Fahad (@MrD3vil0) reported

    @Namecheap I submitted the ticket on the 9th of April and check today's date?? why taking soo long just wasting my time and money?? such a poor service this will be my last purchase with namecheap

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @easyspace @Namecheap So, @easyspace says the issue is because I didn't use the transfer tool to move the domain, but unlocked it and requested a transfer. Thing is, I've been over their site, and there's only a tool to transfer domains in, not out.. It's BS like this as to why we moved.

  • misi Mishi (@misi) reported

    @jasondunn @Zoho @Namecheap Sadly almost all push protocols are proprietary. Push-IMAP never got implemented in the major email clients.

  • donnamroberson donna roberson (@donnamroberson) reported

    @Namecheap Your chat service has been highly questionable with nothing ever resolved . It’s all offshore thus is supposed to be a us company. Yet no presence . No US number or office. Can you direct me corporate office in uS

  • Raelshark Greg Norman (@Raelshark) reported

    @Namecheap Do you have any support for delegating web hosting management to other accounts? I know it's possible to do this at the domain management level, but don't see any options or documentation about doing it for web hosting plans.

  • chrisfu_1983 Chris Merrett (@chrisfu_1983) reported

    @Namecheap @itsjloh @CarterBryden Honestly, I feel that there's very little point. Last response was that I couldn't be told what the issue is. ALIAS records seem to be goosed across the board, and you can't fix it or tell me why. Last time I DM'd you via Twitter I got a near-canned response back via ticket.

  • Dilpickle1 Dilpickle1 🪑👓 (@Dilpickle1) reported

    @jasondunn @Zoho @Namecheap Just use g suite? I have the default mail option with namecheap and honestly, it kinda sucks.

  • seannmelton Sean Melton (@seannmelton) reported

    @Namecheap It is incredibly frustrating that my account was compromised in Oct and I still have yet to regain access. Your support is taking forever and I have now lost two domains due to expiration. Please have someone reach out, if I lose my other domain I will sue for damages

  • rsmck Ross McKillop (@rsmck) reported

    @olissem @Hermesparcels As a result in excess of 70% of recent UK scams are all on Namecheap services, and there's more than a few of us on Twitter now getting fed up with it and calling them out for it. As for that data, it's a service called "whois" and it shows when a site was registered

  • MrD3vil0 Shah Fahad (@MrD3vil0) reported

    such useless service @namecheap

  • j_o_n__w jonw (@j_o_n__w) reported

    @Namecheap Please take down NETFLIXBILLING[.]ME #Phishing domain registered with you.

  • mark147852 Mark (@mark147852) reported

    @Namecheap The tickets are still unassigned so nothing to do with complexity. Your helpdesk staff are not processing the queues Extremely poor considering people are being defrauded of their entire life savings by some of these scams

  • butwhyt68749305 Litbelb (@butwhyt68749305) reported

    @Namecheap are you down right now?

  • GoreJason91 Jason Gore (@GoreJason91) reported

    Hello again @Namecheap @nc_marinas Please revoke the following fraudulent domain unnlswap[.]org Criminals have bought advertisements on search engines, so when users type UNISWAP they get the first result which is a bogus ad! Ticket is #GFV-708-90885 Help @illegalFawn

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