Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Vmediang1 Vmediang (@Vmediang1) reported

    @UBACares please I made a purchase on namecheap on March 7, 2022 which I was debited and immediately refunded. Namecheap claims to have made a refund to my bank which will reflect in two business days but I am yet to receive the money can you help?

  • dubstard Mich (@dubstard) reported

    @bantg 2/3 RePuTaTiOn: /petscams.com/news/namecheap-hurting-internet/ /bootlesshacker.com/namecheap-and-phishers/ /krebsonsecurity.com/2018/06/bad-men-at-work-please-dont-click/ /theantisocialengineer.com/2021/02/12/we-all-work-for-namecheap/

  • damondidier Damon Didier (@damondidier) reported

    @namecheap I have a website down, your code via email isn't working and your live chat isn't available. Pls message me back for resolution.

  • Vincent_Nyagaka Vincent C. Nyagaka (@Vincent_Nyagaka) reported

    I am really disappointed in @Namecheap nowadays. Their customer support has deteriorated you ask for help instead you get a totally irrelevant answer. I also request you bring back 24/7 live chat even if it means some fees on hosting. @NamecheapCEO

  • domainretail Ariyas (@domainretail) reported

    @Namecheap I tried to explain the issue to the customer service rep and it went nowhere. Would like to see if the ceo supports this practice.

  • Jonathn_Roberts Jonathan Roberts (@Jonathn_Roberts) reported

    @Pelanne Namecheap, GoDaddy, and hosting side, Bluehost I never have issues with. Then there's the half dozen *others* that I know we're in for a fight. But we're always just fixing other people's previous decisions.

  • JOSourcing Nicole Miller (@JOSourcing) reported

    @Namecheap I should have added, you might not get a ticket support request because... (see previous tweet).

  • Daf_Phillips Daf Phillips (@Daf_Phillips) reported

    @Namecheap all my websites are down at the moment? I'm also unable to login as I'm not receving the 2FA code via email? Is this a known issue?

  • aussiefootycom Aussie Footy Forums (@aussiefootycom) reported

    Looks like we're down for a bit! @Namecheap is doing some migrating of the server we are on. So we're down for a bit

  • abdugeek Muhammad Abdullah (@abdugeek) reported

    Wouldn’t it be great if you spend the donations you’re asking for Ukraine into improving your services, like live chat? What happened to 24/7 chat support? @Namecheap

  • tawakawnee Tawakawnee (@tawakawnee) reported

    I like namecheap but now realize like GoDaddy don't get sucked into crap look at black folks annoyed at Meghan Markle

  • clorinda__ Iman (aka clorinda) (@clorinda__) reported

    @nickswan @MrSimonBennett @Namecheap I hope NP act on it soonest. This is terrible. I'll shoot you an idea, someone tried and it worked if this doesn't. Good luck mate.

  • i_mones DANNY I. MONES (@i_mones) reported

    @WontTruth @allpurpose046 @Namecheap thank you for the help...is there any possibility that we can tracked the IP location of the website? is there any platform or application that we can use to check from which country the webpage or IP address of the site originated?

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://mtthelpdesk[.]online/confirm/login[.]php?token=5f98138371bb4de3a8588617f #phishing #mandt_bank #namecheap

  • BeauwithaBang BeauwithaBang (@BeauwithaBang) reported

    @Namecheap When I sent the tweet, the “down for maintenance” page was still up

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