Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Kim
(@dearandrewkim) reported
When I first tried, I followed the instructions and waiting patiently, it still would redirect. I then contacted Namecheap support who told me this couldn't be done because of the type of domain that I bought and something about SSL certification not being activated.
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello, how is going the issue? Currently fraudulent domain name is active. Please, disable this asap.
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childish RAMbino
(@CyberQuixote) reported
@APT_Namecheap man i cant believe all you need to do to work in computers is to be an unhelpful piece of **** (Namecheap)?
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Richard Kirkendall
(@NamecheapCEO) reported
@ed_edwardson @aardrian @Namecheap Hey guys, I'm very sorry to hear you're having issues with our site. I will have someone take a look to see if something is not up to date. We are also working on a new version of our site behind the scenes that will hopefully solve a lot of the problems you are experiencing.
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Brandwise UK
(@BrandwiseUK) reported
Is anyone at @Namecheap answering support tickets today? Haven't ever waited this long before for support. #XPP-772-13159
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Shk Haseeb
(@ShkHaseeb6) reported
@Namecheap Please resolve the issue regarding payment. This is the risk management team ticket id. Please response as early as possible its urgent situation. WTE-143-69183
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Mike Cao
(@caozilla) reported
@Namecheap been a customer with you for years but now I'm quitting. Your support is terrible. Been locked out of my account for 10 days with no response.
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M Z Daryabeygi
(@ginkgomzd) reported
@Namecheap Yes, same result from different device, browser, and ISP. Those files are served by a CDN, so if you are having trouble reproducing, they might be having regional issues.
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Nabil Tayeb
(@ttuccoo) reported
@Namecheap so our ecommerce site has been down for 12h because you don’t know how to register a DNS. No resolution just useless apologies from your customer service!!!!!!!
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Hunter Bidens 💻Laptop💻 - (10% for the big guy)
(@bidens_mac) reported
@Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process.
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Mundo Futuro
(@mundofuturoca) reported
@Namecheap thanks @Namecheap for your quick response, the problem was early in the morning, occurred due to a global server failure apparently, but it works perfectly right now
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Richie
(@WilfSplodNokit) reported
@AccessiBe Primarily NameCheap. Your overlay nags me to engage keyboard support, which I do not require. Ignoring it doesn't help as it prevents me from interacting with their site as I did prior to your overlay being added. Please remove the infection
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APT_Namecheap
(@APT_Namecheap) reported
@pixeltrix @Namecheap Hi! In order for our Abuse team to perform a proper investigation and take action, please submit a report on our website. Once it is done, since we can't work our ticket queue in a normal fashion we will prioritize the ones that make us look bad, such as yours. The rest can rot.
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Hunter Bidens 💻Laptop💻 - (10% for the big guy)
(@bidens_mac) reported
@Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process. Been like that for years now. Desktop and Mobile.
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Jean
(@Jeandanne1) reported
Moving from @Namecheap to @njal_la cuz they just cancelled my VPS out of nowhere and said “network attacks”.
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