Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1
Burj Ghundai, Balochistan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • 3pmNRG 3pmNRG (@3pmNRG) reported

    Namecheap running solopreneur sales. $6.98 .com URL. They never advertise this sh!t

  • DominatriXMarta Mistress Marta (@DominatriXMarta) reported

    @Namecheap Hey @Namecheap a week ago I wrote a request to your support team, but still no response 🤷

  • 6597hiwnaynchu WhoDatWhoDat (@6597hiwnaynchu) reported

    @Namecheap That doesn't answer me, I'm asking you why I need to report over 10 a week. No other providers are getting nearly the same amount of abuse. What steps are you taking to help prevent thousands of pounds being scammed every day?

  • SaintPaulus Saint Paulus Lutheran Church (@SaintPaulus) reported

    @Namecheap @NamecheapCEO We need this response urgently before our server is shut down and we're cut off from our own website/emails. Pastor Dan Solberg's responded to the ticket with all required documents & certification of our church authenticity. Please have security team review this asap.

  • BigPickin Clint (@BigPickin) reported

    @Namecheap No. Can’t log in to get live support. So you work there? I know it and don’t have a job... I wrote I got a support ticket,

  • VivekSancheti91 Vivek Sancheti (@VivekSancheti91) reported

    Hey @Namecheap few days back I praised ur support bt it has turned bonkers now :( Every time I add a domain via @Cloudflare ur cpanel asks to verify domain via txt record which I do. But it never works out. I have to ping ur support every damn time to get it sorted.

  • rmbyrne Richard Byrne (@rmbyrne) reported

    @joliboucher @Namecheap Yup, and all they ever say is "we're investigating." The @namecheap DMCA page is full of comments from other people complaining that NameCheap never takes action to comply with DMCA takedown notices.

  • SaintPaulus Saint Paulus Lutheran Church (@SaintPaulus) reported

    @hillank We have a huge problem getting our own domain access. Ticket: ENX-728-54915 It's been 3 weeks of a runaround, after sending Namecheap's security team all docs required to validate our church domain authenticity. Please help us urgently!

  • joliboucher Joli Boucher (@joliboucher) reported

    @rmbyrne @Namecheap Awful. I’m sorry. That’s not fair at all!

  • chimammeje Chima Mmeje🏳️‍🌈 (@chimammeje) reported

    My WordPress website has been acting like a demon possessed for over a week Here’s where I need help Migrating my site from Namecheap to Bluehost VPS Getting my site back online ASAP Linking my Gsuite with the new web host

  • cris_null Cristóbal Salazar (@cris_null) reported

    I've never shopped around, but Namecheap has been really solid for me. Used their tutorials a lot, and their customer support was great when the tutorials weren't enough.

  • TeddyW16646660 Mayo "Ted" Emp. of Antifa, Simp for Uncle Joe! (@TeddyW16646660) reported

    @TroubleNameis @Eurmon1 @teddy You brought the poor tech guy from namecheap into this, now he has to catch your tweets about Eugenics...oof.

  • branislavdudas Brano Dudas (@branislavdudas) reported

    @Namecheap it's been 6 months since you locked me out from my account after you let someone else shop domains with my card. I can't renew my domains—they expired after your support promised they won't. You asked me to post a new ticket… And guess what. 4 week without a reply.

  • yo_rch Jorge Neme (@yo_rch) reported

    @Namecheap from @al_natural, we need your help downloading a copycat from our business and brand hosted on your servers.

  • vponamariov Victor (@vponamariov) reported

    @VovaZk @Namecheap Well, because of this I remember I asked support how to add TXT record or something similar. And I guess another 100 000 users asked the same. Increasing height or adding srollbar will save them 1000 hours of support

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