Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 1 |
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mildlysupreme (@mildlysupreme) reported@Namecheap @Cloudflare unfortunately namecheap's web app is so ridiculously slow on top of the price hikes.. this is going to take a while
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Jb (@jbzale) reported@fytagee @Porkbun porkbun is better in the way that they nuke the entire account when a phishing domain is detected sinec bad actors normally register multiple domains in the same account compared to namecheap who only takes down that domain.
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Hez (@techbyhez) reported@Gaus450 i've stuck with namecheap for years, cheap renewals and decent support.
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Jai (@jai_ozzie) reportedDuring the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4
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Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
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CatWard (@Catzwitch) reported@Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.
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David Silva Smith (@DavidSilvaSmith) reported@Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)
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Gonzalo Andrés (@gonzalote) reportedNamecheap is down again @Namecheap @NamecheapCEO
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Emon Datta (@emonuxui) reported@buildAgoat @Namecheap @NamecheapCEO Hopefully support can trace the new outbound path and IP reputation.
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Eradicating illegal website (@JakawaEIWHunter) reported@spaceship @Namecheap @Namecheap domain hadiahhandphonemawar[.]com is registered with your service, please suspend it immediately.
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage? Thread 🧵 1/4
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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Richie Young (@Poor__Old) reportedAn underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.
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