Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap and your support is trash. 2 pieces of advice, hire new developers for your billing, and hire new support reps, totally trash and I’m being refused help rather than the rep doing their job and escalating an issue if they are unable to carry it further!!! 💩

  • sellieyoung Ellie at Common Action (@sellieyoung) reported

    @Namecheap Yeah! I bought a premium domain from you, and was charged the same premium price as a yearly renewal fee, although advertised as standard rate when purchased. Had many calls w/ support, couldn’t get a refund!

  • gordoooo_z My name is Gordo (@gordoooo_z) reported

    ...bonus in employee emails, only for it to be a phishing test, which isn't nearly as awful as the layoffs, but is just really really stupid and inconsiderate. Anyways, @Namecheap has been very good to me, and so have @Porkbun. Never had problems with either. I have domains...

  • Dragoniitee Dragonite :) (@Dragoniitee) reported

    @kasarstore @Namecheap fix? ipogo

  • sellieyoung Ellie at Common Action (@sellieyoung) reported

    Update to everyone interested in my @Namecheap problem (ty @InukArtist , @stenverjerkku ) : they are still no good 😵

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap I’m losing my mind. This has been a serious problem for a long time. I’ve lost several high value domains that you guys went on to resell for thousands of dollars all because I couldn’t checkout, or add funds while receiving ZERO help.

  • hrsandrei Andrei H (@hrsandrei) reported

    @Namecheap has the worst UX experience I've ever seen. Been trying to renew a domain and the order hasn't been processed. Meanwhile, I got charged for some domains that were expiring and didn't get a notification for failed charges or expiring domains. tyvm!

  • iwebspage iWeb (@iwebspage) reported

    @Namecheap Poor experience! Bought a private email. Got a blacklisted IP. Now I get emails from your team upselling me to get dedicated IP or VPS instead of giving new IP Shared IPs can be CLEAN too. U should mention on the sales page that customers WILL get spammed IPs.

  • KirKryhin Kyryl Kryhin 🇺🇦❤️ (@KirKryhin) reported

    @iwebspage @Namecheap Hi! Kyryl Private Email Product Manager is here. I apologise for the issue you faced. I reviewed the case and sent you the detailed summary in the ticket. Please check it and do let me know if any further assistance needed.

  • AbhiramBangaru 0xStarlord.eth | XBT.eth | Ludo.eth (@AbhiramBangaru) reported

    @BuyBrandWeb @Namecheap @NamecheapCEO Same issue I had, they kept arguing that its not possible to renew for one whole year!

  • dromanocpm Dominick Romano (@dromanocpm) reported

    @Namecheap Then an hour or so later I get a response referencing old transactions for a problem I’m having this morning, and now. Truly unbelievable.

  • shitshowdotinfo alex (@shitshowdotinfo) reported

    @merrittk bluehost, domain through namecheap. i have namecheap hosting and it sucks but i’m too lazy to move now

  • InukArtist J Michelin ❄️ UCC (@InukArtist) reported

    @sellieyoung Well @Namecheap ...what do you have to say about this: ...is this standard practice? Truly causes pause for thought on keeping my domains there and reco you if this is how you treat people? Plz review this case and see if this was an unfortunate mistake and if you can remedy it?

  • stevecheckoway Stephen Checkoway (@stevecheckoway) reported

    @Namecheap, Cryptocurrencies, NFT, and all things blockchain are bad. Why are you even considering “web3” nonsense?

  • valeriocestrone Valerio Cestrone (@valeriocestrone) reported

    @Namecheap Thank you for your response. I was wondering if something unusual is going on. Of the almost hundred domains I had with you during the last 5 years it never took so long. Maybe I was lucky, or unlucky this time?!??

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