Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Deni76120209 Deni (@Deni76120209) reported

    Hi @binance There is a fraudulent imitator website pretending to be Binance. URL is binance but instead of .com it is .ac Binance(.)ac Dear Namecheap remove the cyber crime as soon as possible, thanks! Ticket RKC-322-91728 Help from @illegalFawn

  • tamimi_dev tamimi.dev 🦥 (@tamimi_dev) reported

    @Namecheap @edent You're missing the point - We're asking you to be more proactive instead of relying on us to submit tickets and raise enquiries with the abuse team. We want you to stop hosting bad people instead of making us play a game of whackamole.

  • greaterheights_ Femi Greaterheights❁ (@greaterheights_) reported

    @Namecheap Customer service is really really poor. It's been more than 10 days now and still, your online support is just crawling.

  • seannmelton Sean Melton (@seannmelton) reported

    @Namecheap It is incredibly frustrating that my account was compromised in Oct and I still have yet to regain access. Your support is taking forever and I have now lost two domains due to expiration. Please have someone reach out, if I lose my other domain I will sue for damages

  • jeffaaronbrown Jeff Brown (@jeffaaronbrown) reported

    @Namecheap Site's down

  • T0rCry spuqe (@T0rCry) reported

    @Namecheap Your support team probably don't have access to update your damn our dated services?

  • greaterheights_ Femi Greaterheights❁ (@greaterheights_) reported

    @Namecheap You guys really have terrible customer service. Its been days now suspending my account. If you guys won't provide a service, do not take the money.

  • infodi0 Alek Boyd “Plagiarism is theft” (@infodi0) reported

    @Namecheap @Hetzner_Online No, what you have done is to send me in another fruitless chase that will not solve doxxing issue.

  • ilthea ιℓтнєα (@ilthea) reported

    @elborro Everything points to scam. I’m going to wait for the legal times (7 days) before going to the police. But.. hosted in yandex, domain registered in namecheap... looks bad.

  • DaveWoodX Dave Wood 🇨🇦 (@DaveWoodX) reported

    @DazeEnd @linode Agreed. I actually switched to Linode from AWS years ago to save money. Cut my bills and increased the service! Interestingly, I also use Namecheap now (switched from being an OpenSRS, now Tucows reseller), and Rackspace (for some of my email hosting).

  • brandonsnothome Brandon (@brandonsnothome) reported

    .@Namecheap I remember receiving some email asking about interest in a potential e2e encrypted email service like protonmail maybe a few months back(?) is their any updates regarding this or was not enough interest shown?

  • GoodPointDustin Dustin 💡 (@GoodPointDustin) reported

    NameCheap is showing up in my “Most Visited Sites.” Is that bad? 😬

  • edent Terence Eden (@edent) reported

    @Namecheap I keep reporting abuse. But this doesn't seem to help. By the time you respond - usually over 48 hours later - the scammers have already got away with their crimes. What are you doing to stop this abuse on your platform?

  • tony_sutton Tony Sutton (@tony_sutton) reported

    @Namecheap @LeoKelion Yet another one - logged. Please take it down ASAP #LQG-613-47050 Thank you

  • nremond Nicolas Rémond (@nremond) reported

    @Namecheap our account for @swissborg got locked and it's blocking a new app launch. More than 1w that I'm waiting for an answer ... how can I get help?

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