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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Lorncat
    Lauren (@Lorncat) reported

    @NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?

  • NestFrog
    NestFrog (@NestFrog) reported

    @Namecheap ssl reseller api service still not work

  • alexeidos
    Alessandro Bogliari (@alexeidos) reported

    @Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @NamecheapCEO My email came back a few minutes ago, about 1.12am London. It’s probably all there. I feel a sense of relief as it has been a problem (and I’m now going to be working to respond to urgent stuff). I realise a lot of work has gone on at namecheap and thanks for this.

  • abde99k
    A B D E (@abde99k) reported

    @Namecheap our websites still down, is it any possibility to get it live so quick, its been 12 hrs

  • Lorncat
    Lauren (@Lorncat) reported

    @NamecheapCEO Support team at NameCheap is saying they don’t have an ETA for remaining users. In response to whether this would take weeks/months, they kept saying “It may be restored much sooner; we simply don't have a specific timeframe to provide at the moment.” So possibly years too

  • andyrowe
    Andy Rowe @399 (@andyrowe) reported

    @shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.

  • namecheapceo123
    Richard Kirkendall (@namecheapceo123) reported

    @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

  • prongl_
    Prongl (@prongl_) reported

    @Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous

  • danearden
    Dane (@danearden) reported

    @djomla1000x @NamecheapCEO @Namecheap My EasyWP hosted sites are still down.

  • sscotthiggins
    sshiggins (@sscotthiggins) reported

    @Barrouchi @NamecheapCEO @Namecheap They can't afford to compensate their clients for the real cost of this outage.

  • AshtonSean
    Sean Ashton (@AshtonSean) reported

    Namecheap email hosting still down :(

  • Impact177
    Best AI Tools ! (@Impact177) reported

    Namecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3

  • Lorncat
    Lauren (@Lorncat) reported

    @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

  • hamid2108
    Hamid Mousavi (@hamid2108) reported

    Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

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