Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ikorodu, Lagos | 1 |
| Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Afeez Adebayo (@za_icon) reported@Namecheap Your live chat cannot solve as much problems. They'll always refer you to submit a ticket. And when you do, it takes too look for you to get back on submitted ticket.
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Billy Earnest (@BillyE5150) reportedIf you are looking for domain/email hosting services... DO NOT USE @Namecheap !!!!! After several years of decent service... they have jumped the shark. They create issues with their email service when their admin messes with it, but then they don't know how to fix it. BOO
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Crypto Bushi ᵍᵐ (@thecryptobushi) reported@grantnieddu I owned a domain on godaddy one time and they transferred it off my account to another customer without my permission lol..personally ive used namecheap ever since then
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Valentine O Shedrach (@ValentineOShed1) reported@skyy_level @Namecheap Yea, I’m up and running now. Had issue with hosting, it wasn’t domain.
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Billy Earnest (@BillyE5150) reported@Namecheap The "team" has been f**king with this for days. They are clearly not capable of fixing it. I'm done wasting time with you. As soon as I am able, I'm moving my domain & email. You are tarnishing business reputations with your second rate service.
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Ronnie "That BEC Guy" Tokazowski (@iHeartMalware) reported@sherrod_im You start trolling the **** out of them and publicly shaming them until they realize "Oh wait, people actually ARE trying to help me." Exhibit A: @APT_Namecheap We all know Namecheap used to be one of the worst providers because of this and now they're the best. :)
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Bob Hawkes (@AGreatDomain) reported@ArifRusho @Namecheap I’ve only had one in past few months. The slow search, change in display, and error in TLDs registered have made it not as good as used to be for user sales I think. I like having the expired domain auctions in Marketplace but hope @Namecheap improve BIN user sales experience.
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Bob Hawkes (@AGreatDomain) reported@Namecheap @ArifRusho I sent you a series of DM with the Namecheap Marketplace listing screen capture showing number of extensions and the dotDB results for the same terms for comparison. But it is not an issue with a few names. Essentially all I have checked are wrong. This is hurting sales.
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e.skimo/ (@eskimo_dev) reportedLooks like gateway ruined the registry thing for everyone. Was told today that @Porkbun won't support mine, no response from @Namecheap, and haven't heard from @EnCirca in weeks. The only option is namebase, the reason I made my own since they were moving too slow. Pretty lame.
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Kjartan Hrafnkelsson 🇺🇦 (@kjartanhr) reported@micham This is the address of Regus Iceland. They lease out office space. Withheld for Privacy ehf (Namecheap's WHOIS privacy service) has a virtual office there and uses it on WHOIS contact details.
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Cemal ✪ (@uzakyolkaptani) reported@ArifRusho @Namecheap Yes I contact with them many times about errors, fake domains. They are trying to build good one but, not like before. For example no have portfolio listing, or seller page. I can not add info about domain. Registered tld or estibot calue not appearing always. And not true values
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SK¥𝖊X𝖈𝖍𝖆𝖓𝖌𝖊 ₿ (@skyy_level) reported@ValentineOShed1 @Namecheap Hw far bro, did they fix it for u cos I'm having same issue
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Scott DeLong (@scottintheworld) reported@M_qo_op I have always used G for business too but for this I just set up a private email via Namecheap.. I really only need one. The interface sucks compared to G for business but it will serve this purpose. I'll switch if I need to
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Bob Hawkes (@AGreatDomain) reported@ArifRusho @Namecheap I have not sold many since the change, but also I do not have many listed at low prices like I used to sell regularly there. So I don't have enough information to conclude, but I suspect you are right. They would have the numbers I guess to know if BIN sales up or down.
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Nick Ndegwa (@nickndegwa_G) reportedIf only there was a service integrating support live chats from different platforms. I've @Namecheap saying "oh it's not us". Then @EzoicSupport says "oh can't be us". An integrated live chat would get them to blame each other directly and speed up prob-solving. @agazdecki