Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Namecheap Namecheap.com (@Namecheap) reported

    @adithyashreshti Hi! Sorry to hear that this happened to you😔 Usually, short&easy-to-remember domain names are registered and can be put for sale by existing owners at a higher price. If you come across any issues with the purchase of such names at Namecheap, contact us and we'll dig into it.

  • thequickweb Thequickweb (@thequickweb) reported

    They support 30 days money-back guarantee, they offer 50 free SSL certificates and 24/7 customer service support that is very responsive. In summary, Namecheap offers better service and better support. Our website and all our client's websites are hosted with Namecheap. 2/3

  • damitunmise Damilola Oluwatunmise (@damitunmise) reported

    @Namecheap live chat is not working or is it just me. Plus no one is answering tickets use to love @Namecheap for it’s great attention to customers but what is going on now please

  • FayoOmid Omid Fayo (@FayoOmid) reported

    @cPanel @cheapnames @Namecheap I contacted them. They have taken the site down but not able to do anything for me. At least it’s down 👍

  • D3dS3cOfficial DedSec (@D3dS3cOfficial) reported

    @Namecheap you have costed us 250k impressions a day since you banned us again. Risk management promised our account would never get flagged again. Wtf is the deal over there? We are close to switching hosting companies now. We are sick of your ****.

  • shazansayani Shazan Sayani (@shazansayani) reported

    @Namecheap my account is been compromised and hacked and its been locked but i am, trying to reach your support from 24 hours and still waiting.. What kind of service you are providing?

  • Gang_Lion Gang Lion (@Gang_Lion) reported

    @shazansayani @Namecheap Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • gigashib Gigashib (@gigashib) reported

    @Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    @Namecheap It does seem down now but that was collected in the last hour or so from the 45.x IP mentioned.

  • wildlifev Wildlife Volunteer (@wildlifev) reported

    @Namecheap I thing to do with browser. It’s admin issue

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://check-myrecipients-home[.]com/Login[.]php #phishing #bancosantander #namecheap

  • Marc_Victor_com Marc Victor (@Marc_Victor_com) reported

    @NamecheapCEO @Namecheap, can you please get US-based or North American customer support?

  • sparkyMcpenguin 🦅Wood (#TEAM_Aiden) ******🦅 (@sparkyMcpenguin) reported

    Going over to instagram or meta wtf is that anyway? You can have my ssl domains @finkd They belong to me, otherwise that $8.88 desertpenguin site is just building up on @Namecheap auction house.. It ain't @Blizzard_Ent but a storm is brewing... What in the fk internet people

  • nanchara はまちゃん (@nanchara) reported

    @Namecheap Thank you for contacting me. I received support via Live Chat. I found out why and I'm fine.

  • gigashib Gigashib (@gigashib) reported

    We are aware that our website is currently down. We’ve been working since last night to resolve & the SSL has been confirmed & secured, but for some reason the changes are bouncing off @Namecheap’s hosting and the most recent has been pending for over 24 hrs @Namecheap pls fix

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