Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • ejazaIi ejaz (@ejazaIi) reported

    @Namecheap @MetaMask you have a problem on your hands

  • Losmemesvirales memes (@Losmemesvirales) reported

    @lemogbenga @Namecheap I clicked on the link. Then a connection error appeared: The DNS is taking too long to respond. And when the page loaded, a captcha appeared. I didn't do it because they never asked captcha namecheap. Have I been infected with any virus?

  • bao3317 Abdul Wahaab Usmani (@bao3317) reported

    @Codchops1405 @Namecheap The service they use to send emails has been compromised

  • NBregistry NBregistry (@NBregistry) reported

    The domain signal.1 was just registered on Namecheap.

  • fukkadisshit Fukk A Dis **** (@fukkadisshit) reported

    @Namecheap I just received a fake DHL scam email direct from your outbound SMTP servers. Yes, i looked at the header. This is a concern. I put in a support ticket, but you need to look at this now.

  • replexn hi (@replexn) reported

    @Namecheap I just got an email from you about a DHL package and a fee… I’m guessing that your support email was hacked. What’s the deal?

  • lancestacenko Lance Stacenko 🇨🇦🇺🇦 (@lancestacenko) reported

    @NamecheapCEO After my recent chats with Namecheap support I am getting phishing emails. It seems there’s a leak somewhere.

  • petrroyce Petr Royce (@petrroyce) reported

    still waiting on support chat to tell them they're maybe hacked...hmmm...wake up @Namecheap

  • LMM Ethan (@LMM) reported

    @Namecheap @NamecheapCEO Glad I could help report this issue promptly.

  • rodriguezjoel30 Joel Rodriguez (@rodriguezjoel30) reported

    @Namecheap I keep getting different emails from your representatives asking for different things from my ticket # NQK-191-16530 and my email account is still not working. Why is this taking so long? Can this please be escalated to urgent!!I need my email account back! P

  • SoapyWetDish Soap (@SoapyWetDish) reported

    @Namecheap Well, I was going to delete my account, but you cant do it without submitting a support ticket containing your email and account PIN 🤔 As I don't trust their internals systems at present, I will be holding off until this shitshow is sorted.

  • StevenLionel Steve Lionel (@StevenLionel) reported

    @Namecheap @petrroyce I submitted headers for the one I got (WYP-695-95616). Don't know why it passed SPF checks for hello[at]namecheap[dot]com - bad configuration?

  • kripto_asli Aslı (@kripto_asli) reported

    @Karijelinek @Namecheap Please look at the agenda of Turkey. There was an earthquake with a magnitude of 7.7 10 cities were destroyed. People are under the rubble. Babies are cold. Turkey is getting cold. Our wound must be your wound. Support please give support😔🙏

  • FadyNab53018186 amir da ana (@FadyNab53018186) reported

    @nyxilar @Namecheap Hello there, There wasn't any visual downloads in my browser, I'm using pc so that will be obvious if there is any, no any windows protection threads detected too so I'm hoping that there is nothing bad happened, but Imagine a phishing domain that doesn't show any content 🫤

  • SapphoQueer John Name, CEO Of NameCheap (@SapphoQueer) reported

    @UtsuhoRocks @Namecheap Issue

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