Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy How many times i need to provide the details , i have 100 MB optical Fiber connection but only namecheap Cpanel is not working, others are working fine including IP TV and HD content and websites….etc
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy Already responded, please check the email. There is lot of packet drop , you need to fix this issue.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO You may be doing everything possible but our business is suffering as you have changed the email address & name servers from the account. Our website & emails are down and we are losing business. We have paid for the service that we cannot use. #CustomerService #namecheapsucks
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Cody Reichenstein
(@codyschuyler) reported
@irapolis I can't imagine the .SF registry being a pleasure to work with. I've been using namecheap as a registrar for the past billion years without issue
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Thor Torrens
(@ThorTorrens) reported
@elleullmann Funny. Had issue with godaddy just today setting up an email suite! Still waiting for a fix. I have domains with namecheap, Google, epik and godaddy.
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi Namecheap support, there is another Phishing website on your registrar servers, please investigate the Ticket: #QSV-189-13190 Thank you.
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Shahzad Shahab
(@shahzadshahab89) reported
@Namecheap You have the domain name, what other information do you need to look up and resolve the DNS update issue? This is what frustrates your customers and you guys just don't give a darn about it!
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DomainsGENERAL.com
(@domainsgeneral) reported
@Namecheap And it's probably bad business for you as you are pretty much the only registrar doing this People will just register elsewhere Especially as knowledge about this behavior is spreading If you're OK with this, because "security", I guess it's up to you
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DOMAIN LIZARD
(@AminoTruth) reported
@Namecheap please fix your 'Beast Mode' search function. I have tried it with single words & single TLD category, on several browsers and cannot get it to generate any results. It's actually useless tbh but could be amazing! Thanks. #domains #domainnames
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO There is no reply needed based on your email... We need access to our login but we are not receiving any OTP email to the registered Gmail. You have to reset the account. You have changed our nameserver, our registered email and are saying its our problem. CC @Namecheap
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap We have been asked everything that @Namecheap can think of and we have provided all the information. Even then, we are not able to get our website back. They have changed the email address from their customer database & also changed the nameservers details without our knowledge.
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DomainsGENERAL.com
(@domainsgeneral) reported
@Namecheap There is a way to be even more secure, if you want: Just close down shop. I mean, some people *COULD* abuse absolutely any domain or service you are proposing This way of thinking doesn't seem to make much sense to me
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Winnie
(@helloitswinnie) reported
I have made the decision to delete my blog and to completely stop blogging. I could no longer afford my hosting service (Namecheap) and it felt like I was talking to a brick wall. Talking to the brick wall of the internet for almost 8 years and now it’s over.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO The ticket has been prioritized for the past 100 hours but nothing has been done. Our website is down and we are losing money. Its frustrating and very poor customer experience
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO I really do not understand what's going on? Are you guys looking at the issue or not? My website and email are down for the past 6 months and all you have to say is "We are working on it" I AM SORRY BUT THIS IS NOT ENOUGH! I will be sending you an invoice for our daily losses.
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