Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • steemegg steemegg (@steemegg) reported

    @Namecheap ii cant ssh i cant connect ftp i cant access your website how do y ou think i could access the help center?

  • marcdraco63 The Andrew formerly known as Prince. (@marcdraco63) reported

    Well sheet! Guess what @Namecheap you've been busted (sorry) USED again by the same set of scam artists who are now camping on MirrorTechFx DOT com. I can't keep chasing these down - you have their details so PULL every account they have. @DailyMirror this means you too.

  • emusiclady Alina Kim (@emusiclady) reported

    @Namecheap Hello! I bought many domain on name cheap and also a business email box. But now one my business email boxes does not work. The staff of nemacheap could not help me . She only send me some links of articles which even a farmer can do

  • LondonLocalBus1 London Local Business Directory (@LondonLocalBus1) reported

    @Namecheap ...and @Namecheap don't allow access to your site to move it to a better service..I know...it is not a cyber war..it is simply 'a special cyber operation'🙄

  • DotDwebo .dWEBo/ 🤝 (@DotDwebo) reported

    @santiagoroel that's the reason i joined #HNS. The product has been clear since Day 1. I own some TLDs (The product). I could use them as domain, NFT, auth of certain app. Even CEO of non-chain company joins #HNS (Namecheap). We r far frm perfect but we never give up 2 make the better internet

  • greggpress Gregg Press (@greggpress) reported

    @Namecheap but you could shut down the crook who keeps registering more domains with you. The two redirects are part of his larger arsenal and you are surely aware of this. What is the policy in terms of turning him in to law enforcement?

  • lazysupper reppusyzal (@lazysupper) reported

    The Heaven & Hell of Customer Support: @Namecheap: company I pay less than $100/year, has 24/7 Live Chat Customer Service that's fast, responsive, and smart. @Upwork: company I pay HUNDREDS of dollars A MONTH, has a chatbot that I can leave a message with.

  • harryotu Harry Otuechere (@harryotu) reported

    Against my better judgment, I chose @whogohost to host my domain name and let me tell you, it was a terrible move. I usually use @Namecheap, but the client insisted that I use @whogohost and lord! The site won't load one minute, then you can't even log into CPanel the next.

  • ex_raritas Andrew Northern (@ex_raritas) reported

    @Namecheap @Namecheap Just following up here. The response to the ticket said that you couldn't find the abuse. I checked all the URLS by hand again this morning and its all there. I understand that SocGholish can be hard to detect but i'm happy to help. Jump on a call?

  • ex_raritas Andrew Northern (@ex_raritas) reported

    @Namecheap I just got an email with an update to the ticket saying you investigated and can’t find any abuse. I’ve provided details on how to detect the injection. I just checked once again and the injections are still there. How can we fix this @Namecheap ?

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @nole__tx @WhatADumbGT @Namecheap We will definitely do marketing around it. Jumbled mess considering, there have been 47 sales so far. Not too bad. We'll definitely be optimizing things including how handshake is framed to customers.

  • JBdeWijs JeffDeWijs (@JBdeWijs) reported

    Some websites down :( namecheap/cloudflare troubles 😓

  • Namecheap Namecheap.com (@Namecheap) reported

    @ex_raritas Hello, Namecheap does not provide phone support at the moment. Our customers are currently supported 24/7/365 in live chat and ticket systems. Please provide us with the evidence you have in the already opened ticket. Thank you.

  • CryptoSlazy CryptoSlazy (@CryptoSlazy) reported

    @ChoopiSarkar @Namecheap they are always down ffs

  • emusiclady Alina Kim (@emusiclady) reported

    @Namecheap Hello! I bought many domains on name cheap and also a business email box. But now one my business email boxes does not work. The staff of namecheap could not help me . She has very little knowledge about the process on how to solve the problem of email .

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