Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ikorodu, Lagos | 1 |
| Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Kevlar Media (@Qalstonedensity) reported@Namecheap I am experiencing some technical problems with my website. Help please!
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Yogendra Pratap (@oss_yogendra) reported@Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional
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Seattle Kraken (@Seattlesnowcaps) reportedDo not use @Namecheap they are scammers. Had a website web scraped from a domain purchased by the user and they did ****. Stay away! #namecheap #domains #scammers
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Julio C. Ortega "Roliverio" (@roliverio) reported@Namecheap "Constantly" since 2014...., could you tell the team that deals with new features to DM me so i can help them get their DNS deployment straight?, i'm willing to work pro-bono. Adding TLSA is just too damn easy...
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Dmytro Mishkin (@ducha_aiki) reported@atAnkurGupta @radekosmulski @Namecheap Yes, no problems so far
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Michael Spork (@SporkMichael) reported@Namecheap i just have. will someone please help me. the problem has been going on since May 2021. now i have no email. so have no choice but to agitate to get a solution.
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Yogendra Pratap (@oss_yogendra) reported@Namecheap Something wrong with your system chat not working better check twice
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David K. Barnes (@VelvetBarnes) reported@WeAreCraftRep Hmm. Mine's with Namecheap, but otherwise the problem is the same - I can edit and publish but the website's doing zilch in any browser (or on friends' devices).
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Julius McGee (@gokumcgee) reported@Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.
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RECRUITER-AT-LARGE (@RecruitAtLarge) reported@Namecheap ...your customer service is a joke. No call in number. Chatbot is offline 1/2 of the time. Response to tickets is garbage. YOU WILL BE LOSING OUR BUSINESS.
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bapak do'eng (@Yudanzu) reported@Namecheap down ?
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Mark Bettles (@mrme99) reported@Namecheap Hey, thank you :-) I waited a few moments and it seemed to have resolved itself. Currently speaking to support via email, they've asked for a response, do I create/respond with a (new) ticket or just reply to the email?
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Freddy Wills (@FreddyWills) reported@christina_olii @Namecheap Here we go again @Namecheap suspending my account without notice or warning. Never had an issue in 5 years with you guys and now ALL OF A SUDDEN.
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ChrisGuthrie (@ChrisGuthrie) reported@Namecheap @xtenson Do you offer free email forwarding and/or email accounts for each domain name? What if I'm an existing Namecheap customer? (turns out I have 3 domain names there already)
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Emiliano Carlesi (@ecarlesi) reportedThreat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap