Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • razvankim Razvan Kim (@razvankim) reported

    @Namecheap The scam websites you support are also very lucrative.

  • malwrhunterteam MalwareHunterTeam (@malwrhunterteam) reported

    In the past ~5 hours @dubstard tweeted 4 phishing sites to Namecheap. 3 of them already got taken down (one I checked more than 2 hours ago and it was already down then). That's a very big progress from "make a ticket for each one and in some days maybe 1 gets taken down"... 👏

  • razvankim Razvan Kim (@razvankim) reported

    @passionmoonmoon They support scammers tho, big time. A lot of vulnerable people are getting their credit cards emptied basically through @Namecheap’s inability to handle abuse reports and ultimately turning a blind eye for profit. Don’t listen to me, just google it :)

  • hollypryce Holly Pryce (@hollypryce) reported

    @Namecheap I just tried this and it's not working! I've also tried manually deleting the plugin three times and it keeps coming back!

  • adambergman Adam Bergman (@adambergman) reported

    @teddy @Namecheap suspended a domain we use for client infrastructure with out any contact other than to tell us it was suspended. No number to call for help, live chat people “aren’t authorized” to help. Waiting for a ticket reply to restore critical infrastructure. Seriously??

  • rocketlanterns Rocket Lanterns (@rocketlanterns) reported

    @actuallyasriel @SamNChiet My domain isn't hecked and thats hosted on namecheap shared hosting. Don't know if its a non-shared hosting issue or specifically that one domain though, but inclined to assume its just that one domain...

  • TrentTech Alex Darby (@TrentTech) reported

    @Namecheap a week ago I had 3 domains transfered to my Namecheap account, two are not letting me update the nameservers, it comes up with an "oops try again later" error every time I try. Any ideas what the issue could be?

  • ed_edwardson Steve (@ed_edwardson) reported

    It does appear that @NameCheap really did take down the #AccessiBe malware. I can actually login again and perform account tasks without my keyboard focus jumping all over the page and being nagged every 10 seconds to turn on screen reader mode. That’s how it’s supposed to be.

  • SamNChiet Samperson (@SamNChiet) reported

    Yes Tippetz is down. Yes it’s Namecheap’s fault. No your pets are not dead No you can’t see them. It’s fine I promise. Trust me Just give me a few days.

  • kwaxxi Kwaxxi (@kwaxxi) reported

    Having issues with a lot of stuff you gotta say some company offer wonderful customer support (Amazon, Namecheap, CSMoney) and especially telecommunication companies (Telekom, Vodafone...) have a terrible customer experience. What are your worst support experiences? :D

  • eggimage eggimage (@eggimage) reported

    @Namecheap @ShitUserStory You can’t just screenshot this and let your internal staff know it? How would your team possibly “help” me with this captcha gate, grant me special access to your site magically? And if tons of users already have that problem how would my contacting your team on twitter help?

  • Trister02 Trister0 (@Trister02) reported

    @Namecheap Your scam sites have ****** over ssssooooo many ppl.... and yinz dont give a **** at all

  • RepeatBrands Repeat Brands 🔁 (@RepeatBrands) reported

    @Namecheap Thank you for the corporate SM speak. I’m here to tell you, your service is a failure. You need live people to contact your customers before you pull names from their account.

  • eggimage eggimage (@eggimage) reported

    @ShitUserStory Cot damn it I’m considering dropping Namecheap because of this. Ridiculous amounts of time spent on multiple captcha tests each time i open a page

  • kicsmis hara ; mt after dm. (@kicsmis) reported

    @kx8dery Yuk kak fast proses namecheap vpn user : apricodt12 pass : Cheap123 login 1 device

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