Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • christina_olii Christina Oliinyk (@christina_olii) reported

    @tocs704 @Namecheap Hi Scott, Christina from Namecheap team here. I'm sorry to hear you had unpleasant experience with our support team. I'd like to check your case closer and help. Would you please share details in PM?

  • _dennistan_ Stanley Dennis (@_dennistan_) reported

    Amazon, Uber, namecheap, jumia, konga, Netflix, airline companies etc are all in search for an affiliate to help them boost their sale.. And you can possibly do all these just sitting in your house.. you don't need to apply for the job of a marketer.

  • Namecheap Namecheap.com (@Namecheap) reported

    @HyperedgeEmbed @DreamHost Please make sure to use the credentials for the support account (can be different from the Namecheap account). The credentials for the support account are auto-generated and sent via email the first time a new email address is used to contact support.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 139[.]180[.]206[.]48:80 C2 Server: cc[.]chrone-down[.]com,/pixel Country: Japan ASN: AS-CHOOPA /cc @Namecheap #C2 #cobaltstrike

  • ericjuta Ξric Juta (@ericjuta) reported

    never understood why @hover domains cost almost double @Namecheap

  • RenaEvans Renae Evans (@RenaEvans) reported

    @Namecheap your support sucks! I paid for a domain that i can't even access. Chat can't help n there is no phone support. WTF!

  • josephifeoluwa_ joseph ifeoluwa (@josephifeoluwa_) reported

    @Namecheap my startup is going through a funding round and if I don’t get my domain Name out of your hosting at least then I’m doomed! Why are you blocking accounts from Africa?? Our tech community is getting too big for you? #Africa #RETWEEET #help

  • christina_olii Christina Oliinyk (@christina_olii) reported

    @tocs704 @Namecheap Hi Scott, Christina from Namecheap team here. I'm sorry to hear you had unpleasant experience with our support team. I'd like to check your case closer and help. Would you please share details in DM?

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTPS @ 23[.]106[.]124[.]95:443 C2 Server: login[.]jkwebdeals[.]com,/jquery-3[.]3[.]1[.]min[.]js Country: Singapore ASN: AS59253 /cc @Namecheap #C2 #cobaltstrike

  • vysecurity Vincent Yiu 🐤 (@vysecurity) reported

    @pmelson @Namecheap Problem is going on too big a rampage. Taking down legitimate stuff.

  • Raven67854 Raven67854 (@Raven67854) reported

    @Namecheap Paid for hosting with you guys just a few days ago. It's already down.. Is namecheap being DDOS'ed?

  • Leong62085100 Leong (@Leong62085100) reported

    @Namecheap What does that mean? i check the scammer register this website 2 week ago and you are registrar. Anyway the website is down now. Thank you.

  • CryptoNat7 CryptoNat (@CryptoNat7) reported

    @Namecheap Never seen a such bad customer support. Do you take care of your customers ? Despite my 3 messages in 10 days, you never reply. I'm still waiting for the activation of my domain, 0 answer from you. Congrats.

  • shrayasr Shrayas Rajagopal - 💉💉 (@shrayasr) reported

    @noufalibrahim We had a huge issue with our primary TLD a few months ago when they went down. Ugh. Moved all related domains at that time itself to Namecheap

  • tocs704 Scott J (@tocs704) reported

    @Namecheap you guys have the worst support of any company on the planet. I can't recall a time I've ever seen such utter incompetence.

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