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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Zenul_Abidin
    Ali Sherief (@Zenul_Abidin) reported

    No seriously man, how does one colling failure take down the entire Namecheap infra?

  • anarchygamebook
    The Anarchist Gamebook (@anarchygamebook) reported

    Dear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious

  • mayritosky
    May (@mayritosky) reported

    I still don't have access to my website and emails ! When are you going to correct this issue? @Namecheap

  • NHLNationDotCom
    NHL Nation (@NHLNationDotCom) reported

    @bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball

  • JeremysGame
    Jeremys Game (@JeremysGame) reported

    @Namecheap Domain and website down no Chanel

  • BDiesel6
    B Diesel (@BDiesel6) reported

    @Namecheap So if a specific email address receives some emails from the outage does that mean they have received all of them? OR For a single email address are some emails delivered and some still possibly coming? —— If the latter, what time on a clock is the “nearest time”.

  • spacesX247
    X Space (@spacesX247) reported

    I almost bought services from them 3 days ago. Namecheap says We're currently experiencing service disruptions due to a power outage affecting our datacenter in Phoenix. We're sorry for the disruption this is causing. Our team is working to restore services as soon as possible. We'll keep you updated.

  • DevFidelis
    Fidelis Musamba (@DevFidelis) reported

    Just when I thought I was done for the day, @Namecheap spawned a side quest. 💀 Nothing says “goodnight” like a Namecheap outage. 😭

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • PixelPioneerOnX
    PixelPioneer (@PixelPioneerOnX) reported

    @PaulMugenda @Techparleynews @Namecheap I have a ticket open. They are not acknowledging anything regarding it being broken on their end. I have multiple sites. All php is broken and on their end.

  • mattatobin
    Matt A. Tobin (@mattatobin) reported

    @NamecheapCEO I really am considering just going somewhere else or running my own email server. Namecheap has become a farce in the past three or four years. Not too long ago when I had an issue I could reach a tech maybe one transfer to another tech.. Now its AI and CSRs.

  • osint42
    PageWatcher (@osint42) reported

    🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown

  • rednishat
    NiSHAT  (@rednishat) reported

    So @Namecheap is down, their sister concern @spaceship is down to because its use the same data centre... I use spaceship shared hosting... There go all my sites now down And i had to login their dashboard to learn this after couldn't access my sites...no email no communication 🫠

  • jequinones92
    Julián Quiñones Ruiz (@jequinones92) reported

    @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

  • mage_gate
    MageGate Games | MageGate.com (@mage_gate) reported

    Our email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!

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