Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Cyberw@t (@Cyberw0t) reported@iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.
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Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.
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Boiler Bay Beacon (@boilerbaybeacon) reported@NamecheapCEO @Namecheap All I ask is that you provide the best possible service from here on out. Trim away the fat and the bullshit. Collocate priority one.
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Barely There (@YonnyWiden) reported@NamecheapCEO One of our two sites is still down, no response from HTTP connection request. It's been more 15 hours since our customers cannot access our site. Our competitors do not use namecheap, so they have been up. This is the worst fail imaginable.
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Shawn McAllister (@eas4ai) reported@Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.
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CANICE 👾 (@okwudilicanice_) reportedThe recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.
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MrrrDaisy (@mrrrdaisy) reportedDoes @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.
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NameBio (@NameBio) reportedSales With History 📈 PureApp․com sold for $24,999 at Atom․com - up from $1,184 in June 2022 at GoDaddy. 📉 BreatheFirst․com sold for $563 at GoDaddy - down from $2,288 in January 2021 at BuyDomains. 📉 WinOdds․com sold for $637 at Sedo - down from $3,970 in February 2019 at Sedo. 📉 Game․guru sold for $382 at Dynadot - down from $6,800 in October 2015 at Webquest. 📉 App․me sold for $10,201 at Namecheap - down from $50,000 in March 2012 at GoDaddy. Yesterday's Word Cloud + TLD Breakdown 👇
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Best AI Tools ! (@Impact177) reportedNamecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3
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Laurent Perrier (@maybelaurent) reported@remotecleanguy Namecheap is not a serious company. Transfer domain to Cloudflare, ask Claude to rebuild your website with Astro and host on Cloudflare workers. Every provider has outages but at least if Cloudflare is down so is the rest of the internet
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported@NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.