Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulsriramdev Rahul SriRam (@rahulsriramdev) reported

    @Namecheap I have an account created using a university email, which I don't have access to now after my graduation. How do I recover it? I know my username and password, but a verification email is being sent when I try to login.

  • ChuckReynolds Chuck Reynolds (@ChuckReynolds) reported

    I don't dislike NameCheap; no shade... I had maaaaany many domains there for 2 decades and helped maaaany more get out of the dumpster fire that is godaddy (they're better now but back then... wow. so so so bad) and into NC ecosystem. Most of my primary domains I moved years ago but with so many it's a long process lol... as some of you know. GREENER pastures now with everything. So long, and thanks for all the fish.

  • Phish_Destroy Jack Fake-Killer (@Phish_Destroy) reported

    @Namecheap Let's be honest, I've never seen worse hosting than yours. They can't give me my files for an hour—shutdowns without warning = WELCOME to NameCheap. I'm shocked by you and your service.

  • Lunexacrypto 𝗟𝘂𝗻𝗲𝘅𝗮 𝗖𝗿𝘆𝗽𝘁𝗼 🌐 (@Lunexacrypto) reported

    @kilitxprotocol @Namecheap Success starts with the right connections. I help crypto projects find their place in thriving communities and attract investors ready to support the next big thing. Let’s talk and make it happen! 🚀

  • Phish_Destroy Jack Fake-Killer (@Phish_Destroy) reported

    @Namecheap So you’re experts at shutting down hosting without any reason, right? And the fact that my anti-phishing service has been down for an entire day — that’s okay? And you still can’t provide the files for three hours now. HELLO, NAMECHEAP, wake up.

  • miraniy98 Yash Mirani (@miraniy98) reported

    @asharoraa @snigdhasur @Namecheap Always been a route53 guy and was never disappointed once.

  • Phish_Destroy Jack Fake-Killer (@Phish_Destroy) reported

    Big thanks to @Namecheap for their quality service. Our service was down since Thursday. Today it took 5 hours just to get access to our own files. Support did nothing except endlessly switch between agents. Service is restored, but trust is not. Would not recommend hosting any critical infrastructure there.

  • namecheapceo123 Richard Kirkendall (@namecheapceo123) reported

    @snigdhasur @pkj__m @Namecheap Why do you continue to lie? We were ordered to take down the domain. It's all in the court documents.

  • ShengSlogar sheng (@ShengSlogar) reported

    @asharoraa @snigdhasur @Namecheap is there much more to domain security than transfer lock and privacy protection? I’ve never seen a registrar where that wasn’t offered. cloudflare registrar (my top pick, and even namecheap) give you that for free

  • InternetInc The Noble Hackers (@InternetInc) reported

    @Namecheap Do you support such websites? The content itself is an evidence

  • NBRegistry Namebase Registry (@NBRegistry) reported

    The domain damn.ez was just registered on Namecheap.

  • Varun_Goyal Varun Goyal (@Varun_Goyal) reported

    @tumblr - Hello Team, I own a domain with Namecheap and was looking to connect with my Tumblr blog. Have you removed "connect a domain" service without paying to Tumblr? It's showing me around $8 payment for a year to do that.

  • CorpusKV Kartik Varma (@CorpusKV) reported

    @snigdhasur Sorry about your situation. Hope you find a solution soon. You mention that Namecheap has discretion to shut down your site without cause, but do you know more or share more on why they shut it down or what precipitated it?

  • Waller19Trey Trey Waller (@Waller19Trey) reported

    @Namecheap you guys shut down my account and requested the descriptor on my bank statement at 7:30 am. I emailed back at 11:30 am. It’s now 8:30 PM and still nothing. I can’t register my domain anywhere because I can’t access my account.

  • 4k_mira Mira 🪽 (@4k_mira) reported

    ~@GO54_hq is it till I start dragging you people before my domain that I just purchased will show 😭 Namecheap support has already frustrated the hell outa me and fall back to you people for another dissapointment 🤧

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