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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Chhindwāra, MP 1
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • buildAgoat
    Build A Goat (@buildAgoat) reported

    @Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.

  • softwareengng
    Pelumi Isola | Software Engineer (@softwareengng) reported

    @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

  • manoftheyearv
    Vibez Man (@manoftheyearv) reported

    @Namecheap what is happening??? Server down again?

  • wbvend
    Adie (@wbvend) reported

    @levelsio @Cloudflare My agent can buy on Namecheap API without issues Then goes on to build + deploy on the VPS everything is very easy now I also have expired domain hunter which pulls down then checks on DataforSEO 🎉🥳

  • TopShelfNames
    Top Shelf Names (@TopShelfNames) reported

    Spaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.

  • AIGenesis_
    AI Genesis (@AIGenesis_) reported

    - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

  • Aladey
    Youssef (@Aladey) reported

    @ArtenaPro lol yes if GD or Spaceship/namecheap come to me and ask me to do it i will otherwise i will never domainers are like stockholm syndrome they all cry but stick forever with OG platforms

  • stemdotorg
    STEM.org (@stemdotorg) reported

    @Namecheap why won't you disclose who acquired @NamebaseHQ and then shut it down?

  • GilesDawe
    Giles Dawe (@GilesDawe) reported

    Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

  • adiahnn
    Moh Adiahn (@adiahnn) reported

    @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

  • 4tears_RSS
    Scott Smith (@4tears_RSS) reported

    @Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.

  • EmpiricalFBA
    Gregg (@EmpiricalFBA) reported

    @alijcar @Namecheap We're noticing issues again too

  • Catzwitch
    CatWard (@Catzwitch) reported

    @Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!

  • demon_hunterboy
    ETHICAL JAY 🖥️ (@demon_hunterboy) reported

    @Namecheap Support team says another server issue

  • pardiezzi
    Dodin Dodan Jr. (@pardiezzi) reported

    @Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.

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