Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jakob Greenfeld
(@jakobgreenfeld) reported
There were tons of unexpected problems: • Ghost introduced a bug in a recent release that made complementary premium plans impossible • Namecheap can't handle proper redirects • Integromat only supports Ghost v3 so I had to switch to Zapier
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Thomas Burns
(@lazurs1) reported
@Namecheap Is your increase due to log4jam? I know @GoDaddy had long hold times a couple of weeks ago due to compromised sites or just pure over load. Is NC having the same issues? I've really found you guys pretty reliable all the time I've used you. :) Your my go to for personal hosting.
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Kyle
(@TxAgKy0399) reported
@Namecheap I have a ticket open and it's been several days about one of your domains hijacking a legit name and attempting to steal customer information. Does NameCheap not ensure security for its customers and/or protect against domain hijacks? Waiting...
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Gavin M
(@gavinmNZ) reported
@DylanReeve @BNZ @Namecheap Yep, they have improved a lot on this. I've submitted a request via their usual channel as well so we'll see if it can be taken down before someone suffers from it.
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Chris Vargas
(@Chrisvpr) reported
@Namecheap My EasyWP site just disappear. Please Help
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Serge Kannon
(@SergeKannon) reported
@NellyOmosh @NamecheapCEO @Namecheap That's because they are not here to help you. They are only here to help the scammers scam you.
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Sam Mortimer
(@TheRealSamuelM) reported
@Namecheap Has the issue with upstream domain provider registration been fixed yet? Was unable to register a .net.au earlier
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Cody
(@cjtheway) reported
@nemesis09 @Infosec_Taylor @Namecheap Totally agreed, it’s like night and day. In my last role they were so hard to work with, but that was as more of a network admin. The recent change of issuing lightning-fast takedowns is something seriously impressive! 👏👏
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Alok Kumar Singh
(@conalok) reported
@Namecheap username: alokambar Is there any issue with server ? It's down?
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MalwareHunterTeam
(@malwrhunterteam) reported
@BigRock Not seems you do. In the thread of which I took the screenshot of, people mentioned Namecheap as an example for you. They sometimes reply to tweets asking them to take stuff down only in 3-5 minutes, saying they did it. They do understand the urgency & they do care about. (1/2)
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Marcin Gminski
(@marcingminski) reported
@DanielSilv9 @Namecheap @Cloudflare As in their registrar module doesn’t support .dev domains
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(GRSF) Not Cedric of the Orioles 💉💉💉.tokenring
(@zarchasmpgmr) reported
@AnachronistJohn @Infosec_Taylor @Namecheap Seconded. I & several friends have emailed their support and nothing has happened. They’re getting close to Suck Daddy levels.
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MayContainsNuts (🐸,🐸)
(@MayContainsNuts) reported
@Namecheap I'm glad I moved out years ago, these clowns can close your account based on random anon tweet. 🤡🤡🤡 Cheap in the name, but also cheap in the service
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Sébastien Dubois
(@dSebastien) reported
@dupont_benoit I used OVH too but now use Namecheap. Cloudflare is epically good. If I remember correctly, OVH was also limited to 1-2 mailboxes and I don't know if they did have support for aliases. On Cloudflare mail, no mailbox, but I can add many mail redirects
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Chris Wilcox
(@wilcochris) reported
The @Namecheap model makes 0 sense. They favour new customers over longstanding ones. I can get a hosting plan really cheap and when renewal comes they forget about you and offer no loyalty discounts! I’ve been a customer for 6+ years. Why even bother anymore!