Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • AnarchoSC SC (@AnarchoSC) reported

    @MHLut @EmilyGorcenski God, when I got the HIBP notification I freaked out wondering how my info was even on there. Calmed down when I found it was just an email alias and name I used for whois info before namecheap has free whois privacy

  • was0la w👩‍❤️‍💋‍👩 (@was0la) reported

    I’ve been disturbing namecheap’s support since morning😫

  • MohdAzamaliKhan Azam Khan (@MohdAzamaliKhan) reported

    @Namecheap @FrednOllie Namecheap is down..... When it will be up? Pls tell ETA

  • __rohman__ Fathur Rohman (@__rohman__) reported

    @Namecheap I hope whoever caused this accident unscheduled maintenance doesn't steal the customer's credentials.

  • _andrempc André Costa (@_andrempc) reported

    @_Ginchi @Namecheap I've just asked the "real" support they assured me it was only website problems. Quoting: "Issues is only with Private Email website, but the delivery should work correctly. So you'll receive your emails after the maintenance."

  • tanagram_ Tanagram (@tanagram_) reported

    (Also because Namecheap is down for maintenance; otherwise I’d switch over my backup domain already)

  • FRAInfoStudent Pyro - Proud member of the “screeching minority.” (@FRAInfoStudent) reported

    @Namecheap took a SEVEN HOUR unscheduled ‘maintenance’ and took down most of their services (VPN, WordPress, webmail, registration website…). What’s the over/under that this was ransomware?

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported

    @Namecheap is something wrong with your systems? I am unable to login and the email for the code is not coming through?

  • FrednOllie Fred & Ollie (@FrednOllie) reported

    @Namecheap There's no excuse for you to have an outage of this magnitude.

  • DrWolfML1 Dr Wolf ML (@DrWolfML1) reported

    @Namecheap blog advises maintenance complete: website is up again 👍, customer login not 👎

  • VMuntianov Vadim Muntianov (@VMuntianov) reported

    @_andrempc @_Ginchi @Namecheap No emails will be lost guys. Anything sent to you during the maintenance is queued to be delivered as soon as the service is fully up. We apologize for the inconvenience.

  • wyre_g Sam@Wyre-G 🇰🇪 (@wyre_g) reported

    @Namecheap Okay, next time do a targeted notification such as email nobody reads your blog daily. Plus how would one read that when the link itself was down

  • FrednOllie Fred & Ollie (@FrednOllie) reported

    @Namecheap @MohdAzamaliKhan Just as a follow up - a system or network failure is not maintenance. Be honest with your customers. Otherwise we have no reason to trust your services.

  • TheGiwi Mr Mxyzptlk ---- 🇰🇪🇺🇬🇱🇸🇿🇦 (@TheGiwi) reported

    @Namecheap I noticed your website says it's under maintenance, but Private e-mail is down too. I've got clients to respond to but can' access e-mail.

  • maffsie ฅ^•ﻌ•^ฅ ⋌( #ACAB #BLM! ) (@maffsie) reported

    very excited to find out why namecheap is currently experiencing Extreme Turmoil in the form of everything being down and unexplained unscheduled maintenance

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