Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Wisdom4Dominion Wisdom for Dominion (@Wisdom4Dominion) reported

    @Namecheap Please we are not happy with our site's subscription plan getting canceled without prior warning. Now your team which acknowledges the failed to send the warning email requires us to pay for the site's restoration. How does a customer pay for a failure on your part?

  • Bellotheblogger Bello.wp (The WordPress Guy) (@Bellotheblogger) reported

    @charafmrah I may sound like a rookie but for my personal sites and staging sites for clients work, I have never been able to move myself away from @Namecheap for any kind of hosting. Their superb customer service won’t let me.

  • TravellingJenna Jenna (@TravellingJenna) reported

    @thingy9999999 @Namecheap @jamesfreedman Erm. You do realise they don’t own Twitter? They can’t take an account down 🫣

  • onaha_ Hamilton🧪 (@onaha_) reported

    @Namecheap I can't send messages on your support center chat since yesterday, what's going on?

  • tobynwilliams tobywilliams (@tobynwilliams) reported

    @Namecheap your service is useless. I've had no website for over 24 hours and online "help" just lie to me and fob me off continuously

  • GermainOfficial SaintGermain Onwukeme #Lè Renaissance man (@GermainOfficial) reported

    @Namecheap damn, this SSL issuing and reissuing would cost you customers if not made easier. Get a tutorial video or something, plus your support are not capable of solving the problem in quick time. 2cents.

  • Pradj7 Pramod🔸️Front-end Dev & More🔸️ (@Pradj7) reported

    In the first place... #namecheap down. Why did ISPs in India blocked #namecheap ? What wrong did they do? That normally happens in case of policy violations.

  • NihilistFML Nihilist | SEO & Niche Sites (@NihilistFML) reported

    Sites been hacked and taken down for over a week, NameCheap support keeps making **** worse and just leaving it broken.

  • SenthilRajendrn Senthil Rajendren | Web developer & Domainer (@SenthilRajendrn) reported

    After a long 1 hour 40 minutes chat, the excellent support team of @Namecheap told me that they the domain is safe with them,but not in my account. did this happen before? I am having this issue for the 2nd time and Namecheap stealing our domains? #domain #domainnames #ScamAlert

  • SenthilRajendrn Senthil Rajendren | Web developer & Domainer (@SenthilRajendrn) reported

    @Namecheap Worst customer support. Chatting for an hour to get a simple answer and the fun part is, still no answer. will keep updating this how it goes and how it takes. #domain #support #customerexperience

  • DomainGuyUK 🅓🅞🅜🅐🅘🅝🅖🅤🅨 (@DomainGuyUK) reported

    @abmakrani TY Abdul. Good to hear your perspective. I like a lot about what they do, but the recent issues have caused a little concern. My better quality domains are about 30% Dynadot 50% Godaddy 20% Namecheap. Sav are mainly handreg and smaller buys.

  • Beanieshark05 Oliver Dooks (@Beanieshark05) reported

    @jamesfreedman @Namecheap @jamesfreedman because I reported the site to shut it down

  • b16lyo Billy O'Connor (@b16lyo) reported

    @Namecheap I am a customer of yours and have attempted to use your live chat facility since last week, which appears to be disabled. I therefore had to submit a ticket via your form, but have had no reply to my request for support.

  • docta00 TheDarkstreet (@docta00) reported

    Hey @Namecheap! I get a lot of SSH login attempts from this ip address: 199.192.29.128 which seems to be a namecheap vps. For logs please contact me if needed!🧡

  • ufosurenkoylu sir alex ferguson (@ufosurenkoylu) reported

    @Namecheap your live chat isn’t functioning, i got many problems with 0 help from you, disappointing.

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