Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ALonsi
(@Kate_5557) reported
@Namecheap Why don't you text codes_brigade on Instagram for help, they're one of the support engineering team,they helped me out
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SHAILESH KUMAR
(@SHAI_39) reported
@Namecheap every thing down in India
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story telling with Mbiydzela
(@mbiydzela_) reported
Great support: Namecheap offers live chat or a support ticket option if you run into site trouble and need someone to walk you through any troubleshooting you might need.
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jane lively 🏳️🌈
(@autisticjane) reported
If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap
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Barry Abraham
(@barryabraham_) reported
I've been sending people to #namecheap for years to register domain names but it looks like I can't anymore. Twice in a row clients have been locked out of their own accounts without help to get back in, losing money on the domains they registered.
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Zakari Martins
(@DaddyZamar) reported
@Namecheap Do you have a support line i can call?
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malorie (festive edit) ❄️✨
(@maloreally) reported
lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.
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Gabriela Ibañez
(@Gaby_Ibanez) reported
@Namecheap Hello, need your help! Tried to log in, but the verification code is sent to an email account I lost access to. How I can I fix this?
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Barry Abraham
(@barryabraham_) reported
@Namecheap One client just gave up on #namecheap and the domain he registered there and just went to GoDaddy. Another one is waiting on the Risk Management team at NameCheap, which does their work slowly, according the email he rec'd.... "can take more time than regular support requests"
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Alex Simov
(@alexsimov_) reported
@gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.
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🌒 LunaMage AI/Art
(@LunaMageAI) reported
@nico_jeannen I prev used Godaddy but switched to Namecheap about 3 years ago and have found the overall experience and support to be a lot better 💯
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Sandeep Tripathy
(@sndtrp7) reported
@gabschemoul Try @namecheap. Not just domains they are great at other services too like hosting. And their customer service is just 🔥
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jane lively 🏳️🌈
(@autisticjane) reported
Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.
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MrDriver
(@MDriverOfficial) reported
Good day drivers Due to technical problems in uploading, we could not launch the website today. During the correspondence with the hosting support, Namecheap, we announced that they would solve this problem in the next 24-48 hours. Thank you for being so patient
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BrainsBeansFood
(@BrainsBeansFood) reported
@Namecheap hello, is there any live support chat available?
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