Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Check Current Status
E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Deeth
(@JackDeeth) reported
@Namecheap hahaha why are you promoting your tweets at me? your reputation is shot because of all the scammer sites registered with your service.
-
Allan MacGregor 🇨🇦
(@allanmacgregor) reported
@Namecheap Seriously, I really like you guys but the quality of service and user experience has really dropped. There are two distinct checkout flows when renewing domains and if I decide to renew an expired domain you still charge my credit card but fail to process the domains?
-
Rob White
(@rcwht_) reported
@cybergibbons @pry0cc We had an issue where a number of imitation domains were being stood up on Namecheap's infrastructure. Same domain pattern, same keywords, and the same phishing kit on each. Somehow this wasn't detected. The system they have in place just doesn't work like they think it does.
-
Robin Bradshaw
(@en4rab) reported
@GlennPegden Im going to guess they used namecheap who specialise in being ineffective at shutting down scams
-
Kevin Hoffman 🦀
(@KevinHoffman) reported
I've seen some whoppers, but @Namecheap has one of the single worst customer identification procedures for 2FA failure in the history of the world. If I could even log back into that place, I'd cancel all my domains through them.
-
Jeff Powers
(@JeffNotGeoffff) reported
@Namecheap @MartinSLewis @LSDWN6 Namecheap are saying they will help when they are alerted to the scams. It's a bit unfair to lay the blame with them though. What about the phone provider who allowed the spam text through? What about the SMS service which was used to send the message? Where do you draw the line?
-
Alan Monie
(@AlanMonie) reported
@NamecheapCEO @netsecfocus @cybergibbons So I didn’t get a refund. I got credit to purchase future domains with namecheap!! Could you help with the refund please Richard?
-
Ross McKillop
(@rsmck) reported
@KathRella @Namecheap @MartinSLewis Interesting…. Nice that their take down times over the last two months have improved; shame people have been commenting on their inaction for 6 years. Also unfortunate that they still don’t understand the words “due diligence” - they should be proactive not reactive.
-
Dan Nicovski🐝
(@Nichovski) reported
@ArtMasters33 @Namecheap I'm using @Namecheap, I forgot to add it to the list. I've never tried GoDaddy, because that hasn't added them.
-
Jem
(@jemjabella) reported
@edent Going to @Mythic_Beasts after a recommendation on here recently (think it was @p0welly) and it's been super fast / smooth process so far - on their end at least. No end of problems on the namecheap end.
-
Ted Yin
(@Tederminant) reported
@Namecheap The team says it will not be possible to unsuspend the service. The alleged "evidence" is a screenshot of the AVAX Wallet app that I cloned from our project, @avalancheavax. I use the clone myself, and it (as a static site) is not "phishing" anyone. This is so funny.
-
The Boy In The Lightbox.
(@LaserWave2) reported
@cshimwell @StevePeers Every time I see these scams all of the domains are hosted on @Namecheap, it's exactly the same for the Royal Mail scams. They really need to do more to stop their service being abused by scammers.
-
H080
(@happy_H080) reported
@Namecheap I never knew anything about domain and catchall email until I found about Namecheap. It was really cool on how domain/catchall worked through Namecheap and made it easy for me to open a domain that I wanted. Without your help, I would not have my custom domain.
-
⛧ɉªɳ ҎʘΰⱠᶊᶓא⛧
(@Jan0fficial) reported
@Namecheap shut op and purge all malware, phishing from your service... noobs
-
William Barnez
(@BillyNoMates666) reported
@katebevan On numerous occasions I've suggested to @namecheap they do more due diligence up front to help combat these scams, and they always say please log the issue, when all the info that could be supplied is in the image of the text already. Just laziness on their part.
Check Current Status