Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Brittbot
(@brittbot_bgates) reported
@wpbeginner EasyWP because Namecheap gave me a great deal on the Beta when they first acquired the service. As a Namecheap customer I gave it a try.
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brianna
(@UtsuhoTalks) reported
we learnt that decentralised TLD's aren't fully ready for widespread use by @Namecheap adding HNS (Handshake) TLD's, which you need to either switch DNS(over-HTTP), use proxy sites or run your own resolver, concept is good, execution is bad
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mark brown
(@mrk___brwn) reported
@Namecheap @ecarlesi Worst customer service ever.
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Dlshad
(@dlshadothman) reported
@Namecheap It’s been 2 days since @Namecheap promised to solve this issue, and here we are they did nothing yet. If your investigations are taking that long, then you don’t have investigating capabilities!
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Kresi
(@fcukfacts) reported
@Namecheap @NamecheapCEO almost 24 hours now. it was not any of my fault.the system is down without notice. no warnings. no reminders. no notifications. Is this acceptable? When running company with emails depending on the domain how is it namecheap makes it down without notice? is it even legal??
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Hiwa Afandi
(@HiwaAfandi) reported
@Namecheap case SEG-295-90329 is taking suspiciously long time. Can you please get back to entity who opened this case with you as soon as possible? Can we assume that your support team was victim of a social engineering attack? Thank you for a quick reply.
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BodyFitMind
(@BodyFitMind) reported
@Namecheap What's up? Can't log into my account, my website is down and email not working. HELP!!
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{:ok, "Joel Jucá"}
(@holyshtjoe) reported
from
Maracanaú, Ceará
@Namecheap @Bancointer I’m not aure if you umderstood my Portuguese here - but basically, I was flagged as a fraudulent due to an error mase by @bancointer, a bank known for its terrible customer service. You ended up punishing me severely for smt I hadn’t much how to avoid in first place. Maybe you +
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Namecheap.com
(@Namecheap) reported
@Richiekhay @Orutu_AW Do I understand correctly that one of the Namecheap website pages is not working? 😯
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Kresi
(@fcukfacts) reported
@Namecheap @NamecheapCEO they are not helping in any way. the so called amount refunded by risk management team was never received. ignoring it and top up done again made the system active and however domain server is not the same. i lost data.
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web3buzz.nft
(@Web3Buzz) reported
@Steven_McKie @HNSOSS Namecheap is a great company! Always replies politely to their customers. I cannot say the same about gateway, encirca and 101 who never bother... Thats why Namecheap will be the winner. They go the extra mile...
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Kresi
(@fcukfacts) reported
@Namecheap @NamecheapCEO why have you given your risk management team with so much power that they would kickout a customer without notice? I should have been asked to submit my details if there is a doubt and if I failed then yes you can block my account. this cant be happening god!!!
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Nawaz Akram Malik
(@_NawazAkram) reported
@litespeedtech I asked Namecheap support sometime ago and they told me they don't.
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deluxe shoofle
(@shoofle) reported
@mindthefnords I ended up using namecheap! I have my other domain on goog but it doesn't support .moe
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IBBoard
(@IBBoard) reported
@Namecheap I don't know who the registrar was, but along with .pro and .top then I've ONLY seen it as the sender spamming me. Never as a legitimate site. And given spammer business models then "get it ***** cheap for the first year (then pay loads every year after)" works for them.
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