Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Marina Savina
(@nc_marinas) reported
@Tommy_Knoxs @Namecheap @NamecheapCEO Hi Tommy, you indeed caught a quite rare bug, but I agree you should be able to add standard records without contacting support. Our team will work to fix this behaviour.
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Sara ✿
(@saraaasaysstuff) reported
@marauders Namecheap! Their customer service is really great too!
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nullbyteslackspace
(@nullbyteslack) reported
@SOSIntel @Namecheap Os it down? I was not able to visit it on a VM nor Tor
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Chezza 🏐
(@take_ratio) reported
@MrBrandtCox @NanouuSymeon Namecheap for me. They have excellent customer service as well.
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The Zanate
(@MCastannon) reported
@christinabindon why I couldn't find this earlier lol I actually bought 2 domains earlier from google, but hosted one of them on Namecheap because of "Easywp" their "easy" to set up managed wordpress site. pointing the domain there and activating ssl cert was a nightmare tho. support is good tho
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Kwasi Watson
(@KwasiWatson) reported
@Namecheap @NamecheapCEO it’s shocking how terrible your customer service and legal/abuse department deals with customers. I checked Reddit and it totally seems like a widespread problem. Understand when customers aren’t happy, we will spread the word!
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TomorrowsBrands
(@SeeBrands) reported
1/ I was trying to buy a domain on #namecheap about an hour ago, but was not able to apply it to cart even though it was available. I chatted to support and they wanted to know what I was going to do with it. I ended up buying it from #godaddy. I have 500 odd domains on namecheap
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Always Game Dev
(@AlwaysGameDev) reported
@somdipdey @MrBrandtCox @NanouuSymeon Namecheap always works. Godaddy's prices are pretty bad.
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Halfcentaur
(@halfacentaur) reported
@Namecheap @TechBot7 @kchironis wow namecheap needs to hire a new social media guy cause holy **** you’re awful at your job
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d.place
(@namesandplaces) reported
@followTLD @Porkbun @Namecheap You never know what might be around the next corner that forces you to raise your costs (out of your control) so I wouldn't promise too much at this point. :) Still SO early. Transparency, consistency and dependability is what I think most will look for.
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NIBE International Business College Pune
(@nibe_college) reported
2/ For finding and registering a business name, check out sites like Namecheap or GoDaddy. They have tools to help you search for available names and handle the registration process.
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James Landrum
(@JamesRLandrum) reported
@somdipdey @MrBrandtCox @NanouuSymeon Namecheap’s customer service is lacking but they’re always improving. I use Google Domains though, they already sell my personal information so the interface is clean and direct.
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.0x | PowerRanger🧞💫🥑
(@Adebowale_Obaa) reported
@Namecheap ! @Namecheap @NamecheapCEO if want to take down the unverifiable domains. Let me know! I have tried but for the verified one. I need those protected!
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Tommy Knoxs
(@Tommy_Knoxs) reported
@Namecheap Contacting a support team every time I need to do something as simple as adding records is the most anti-practical solution I have ever heard . So thanks for that . Think about how it took y’all 2 hours for “24/7” support to contact me back.. Why would I choose that?
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TomorrowsBrands
(@SeeBrands) reported
Never had Namecheap act like a police officer before. If this carry on, I will move all my domains else where. The domain I tried to purchase was a generic term, and an exact match domain that was never registered before.
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