Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Chhindwāra, MP | 1 |
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jai (@jai_ozzie) reported@Namecheap The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.
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Saul Flores Jr. (@SaulFloresJr) reportedJust bought a couple more domains while I’m still negotiating the sale of an older one. Time to build something new. This one is more physics related. No idea what it becomes yet. I’ve just been going down a rabbit hole of light, electromagnetics, hardware, space, and a bunch of things I barely understood a few weeks ago. Only one way to find out where it goes. Keep building. Thanks @Namecheap
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Tapas Adhikary | tapaScript (@tapasadhikary) reported@MossAIStudio @Namecheap This is a huge issue.
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mgear (@unitycoder_com) reported@HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!
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handygas (@handygas) reported@Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?
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Mildlysupreme (@mildlysupreme) reported@Namecheap @Cloudflare unfortunately namecheap's web app is so ridiculously slow on top of the price hikes.. this is going to take a while
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Build A Goat (@buildAgoat) reported@Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.
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Youssef (@Aladey) reported@ArtenaPro lol yes if GD or Spaceship/namecheap come to me and ask me to do it i will otherwise i will never domainers are like stockholm syndrome they all cry but stick forever with OG platforms
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Melanie S Reed (@MelanieSReed) reportedAlso, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.
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NameBio (@NameBio) reportedSales With History 📈 DragonStone․com sold for $12,230 at Sedo - up from $2,495 in September 2023 at DropCatch. 📈 Toloco․com sold for $6,824 at Sedo - up from $1,105 in January 2024 at DropCatch. 📈 TheWarranty․com sold for $6,600 at GoDaddy - up from $3,088 in February 2023 at BuyDomains. 📈 LetHerCook․com sold for $3,495 at Sedo - up from $51 in June 2026 at Namecheap. 📉 BeCash․com sold for $3,049 at Namecheap - down from $14,995 in August 2024 at Sedo. 📉 Trade․io sold for $75,000 at Sedo - down from $88,000 in February 2021 at Park․io. Yesterday's Word Cloud + TLD Breakdown 👇
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Feyijimi Emmanuel Olubiyi (@emmalexing) reported@Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support when this is caused by you
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Hank Oflameo (@Oflameo) reported@internetarchive If it make you feel better, @Namecheap had a power outage last week.
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Lauren (@Lorncat) reported@JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.
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