Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tuxtla, CHP | 1 |
| Centerville, MA | 1 |
| Noida, UP | 1 |
| Purmerend, nh | 1 |
| Istanbul, Istanbul | 1 |
| Charleston, WV | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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elena (@elephnaburky) reported@ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.
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Panqueque AF (@panfuckingcakes) reported@JeremySCook @notdan @Namecheap Came here to say this. Never have to worry about domain suspension lol
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... (@irucsbo) reported@NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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anderson (@U__anderson) reported@John_ACW @Namecheap how many businesses with actually good support can you even name? probably none
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Saud Ilyas (@saud_ilyas) reportedFor the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!
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elena (@elephnaburky) reportedGlitch uses 3 different registrars, and never have their organization name publicly listed. - GoDaddy (Glitch Store, TheWackyWatch) - NameCheap (TheProphecy, ParkPlanet, Store Redirects) - Tucows (GlitchProd) They don't use NiceNIC, which is what the Solver site uses. 10/20
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Dante (@thedntx) reported@TTrimoreau Porkbun if u want clean interface. Namecheap for bundles. Never godaddy, thats 2010 behavior.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.
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Qirisiti Returns (@QirisitiReturns) reportedThis is the issue. i hope i don't sound entitled. On @Namecheap I had a domain that was expiring in a day, and stellar hosting had already expired. so i added domain renewal and hosting renewal yearly subscription, plus helping services to my cart and paid 45 USD thread..
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Devon Wayne (@TheDevonWayne) reported@PratikSinhatwt namecheap never godaddy ever again
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John van Rijck (@John_ACW) reportedDoes @Namecheap pay their support team based on the amount of minutes they're in an active chat or what? Every support chat opens with: "Please allow me 10-12 minutes to check" Terrible support
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Rajiya Sultana (@HeyRajiya) reported@ZimalDesigner_ godaddy and namecheap mostly, never had issues with either 👍
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Arsi Hoxha (@ArsiHoxha_) reported@adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama 🫶
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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masqueraider (@masqueraider) reported@GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.