Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • paultranzit Paul Tranzit (@paultranzit) reported

    @Namecheap Your support has taken a considerable nosedive. Chat agents are difficult to work with as they're slow to reply, likely overworked, with too many requests, there's no phone support, and anything resembling speed is gone. Please remedy this. You used to be cool, man.

  • abhi3107 Abhishek Parida - @NotionHQ Enthusiast (@abhi3107) reported

    2) Finally setup the email account for my website. Domain Provider - @Namecheap Email Service Provider - @ZohoMail Cost - 0$ Thoughts: A little cumbersome, but I have support email for my website. Like if you would want me to share the process.

  • sawtrader54 Steve Webster (@sawtrader54) reported

    @WietseWind @Namecheap I received an email today from "Blockchanz" informing me my "Wallet" has been blocked. The email invited me to click on a link to "Fix", it`s a scam.

  • Suganthanmn Suganthan Mohanadasan (@Suganthanmn) reported

    Hey, @Namecheap, I can't login to any of my accounts. 2FA is not working. The backup code doesn't work either. Something is broken on your end.

  • hmichals_42 Hugo Michalski (@hmichals_42) reported

    Am I the only one whose namecheap verification emails never reach despite their funny rate limit and numerous tries?

  • dinsmore_steele dinsmore/steele (@dinsmore_steele) reported

    @Namecheap would love to figure out how to get our site up after two weeks of run around from your service team.

  • ryjelsum laboraparty animal (@ryjelsum) reported

    namecheap has a 99 cent promo code for a lot of domains including .us so i just went ahead and registered my personal domain using my last name and also another one dollar domain to use for **** connected more to my online accs

  • DarkDotFail dark.fail (@DarkDotFail) reported

    Shout out to @Cloudflare's "Certificate Transparency Notification" alert that notified me that my domain was stolen today due to a new cert being issued. Now the long process of trying to get dark[.]fail back, while tens of thousands of people are getting phished. Help @Namecheap

  • imasuen_design Osamudiamen. (@imasuen_design) reported

    @yoruba_dev @wizaj No idea how to use it. My website has been having SSL issues and the one I paid for nor dey gree install. For context, I am using Namecheap for the domain name and the host server.

  • RJHarle Rich Harle (@RJHarle) reported

    @Namecheap any ideas why Mail on OS X 10.6.8 (old, I know) can't find your email servers? Phone has no issues so I know the details are correct, but Mail just won't connect. A new laptop is in the offing, but in the meantime...

  • DarkDotFail dark.fail (@DarkDotFail) reported

    Njalla and Namecheap are working to get my domain back. There's no indication that Njalla was compromised. Thank you for friendly service @njal_la please publish an incident report after. Your users should be informed of this attack vector since you are a reseller.

  • jassification Jaswinder Singh (@jassification) reported

    @Namecheap my bad, had to add MX records in vercel instead.

  • bashterminals Justin (@bashterminals) reported

    @lcndotcom new support ticket opened nearly 3 days ago. Heard nothing since! Is this standard practice? If so I think I’ll have to initiate a transfer back to @Namecheap

  • agunkwicaksana Agung Wicaksana (@agunkwicaksana) reported

    @kenangwk I watch your youtube video about namecheap. do you know how to migrate from private email to google ? i can't find any connection protocol on namecheap private email and google doesn't support *.eml files to migrate. thanks :)

  • ChilliDoor David Jennings (@ChilliDoor) reported

    Man, Namecheap's support has really gone down the tubes. I am still waiting for a response to a ticket I opened over a week ago. Not a good look 😑

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