Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Miraj Shafek
(@MirajShafek) reported
namecheap sucks
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Harun R.
(@HarunRRayhan) reported
@Shpigford @Namecheap Namecheap became expensive. I want to move all my domains as well. Let's see which service everyone else picks.
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Lite
(@LightNoLimit) reported
@JulianEngel13 @Shpigford @Namecheap Isn’t Spaceship owned by the same CEO as Namecheap (which he’s having problems with)?
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Trevor Gehman
(@trevorgehman) reported
@Shpigford @Namecheap I do like CF but two things: 1. UI is a little clumsy managing hundreds of domains 2. They don’t support certain tlds I like Dynadot
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Iggy
(@ignacioaal) reported
@Shpigford @Namecheap i'm starting to migrate to cloudflare but since that's not their main business i don't think they support most TLD's
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Firtina Ozbalikci
(@firtozb) reported
@ignacioaal @Shpigford @Namecheap They added support for a bunch more of them relatively recently
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Elie Eweka
(@Elie360) reported
Breaking News: CVC Capital Partners Strikes $1.5 Billion Deal with Namecheap "CVC Capital Partners CVC -0.58%decrease; red down pointing triangle is closing in on buying a majority stake in @Namecheap, in a deal that values the big domain registrar and web-hosting provider at about $1.5 billion including debt, according to people familiar with the matter." Source: WSJ Note: This deal could make Namecheap a major threat to the other leading player, which has dominated the #domain industry for decades. Does the deal include CVC Capital Partners taking a stake in SpaceShip and SellerHub?
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Koko Hogan
(@sudohogan) reported
Even The Flash isn’t as fast as @Namecheap support!
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Julian Engel
(@JulianEngel13) reported
@Shpigford @Namecheap Spaceship (though they are a new company by Spaceship - but their support is outstanding) or Dynadot. Love CF but not for domains, and do not, under any circumstances go to GD.
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Claudio
(@kazzkiq) reported
@Shpigford @Namecheap Had the same issue. They pretend they can sell you the premium domain, then throw you in a limbo and just ignore you. I got lucky and solved the issue by finding that the domain was in auction by a competitor, then purchased it directly there. Feels almost like fraud tbh
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¡build website 👨💻(Ikechukwu)
(@hykenow) reported
@_Hybreed_ @Namecheap Thank you for the Like. I really wish I can be one of your technical support Engineer. A1 level, Intern anyone I don't mind. I have 3 years experience in worpress technical support and PHP.
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Richard Kirkendall
(@NamecheapCEO) reported
@Shpigford @Namecheap Hey Josh, sorry to hear about the trouble. Please do let me know the details and happy to help with a solution asap. My dm's are open for you.
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Nicolas Dorier
(@NicolasDorier) reported
@peterktodd @BtcpayServer @Namecheap I see two issues: 1. Proving to the payer that he is actually paying Namecheap. 2. Resolving a dispute if the payment is intercepted (because one party is compromised). (1) isn’t theoretically solvable; in practice there are "good enough" mitigations, like opening the same invoice on two different PCs and confirming the address matches. Realistically, I don’t expect customers to do that. (nor do I expect them to verify a signature on two computer for that matter) (2) is more tractable and only requires action if something goes wrong. I guess sending an email the payment address with a signature would be enough. Even if the payer doesn't check it, they both can pull the email later to see where did the compromise came from.
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UFO.XYZ
(@MexicanGreek) reported
They responding with the below. I have checked the issue further. As a valued customer and in appreciation of your business with Namecheap, I will make an exception and provide a one-year renewal for your domain name. Exception?? It is what I was charged and paid for.
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Richard Kirkendall
(@NamecheapCEO) reported
@Shpigford @heyandras @Namecheap Hey Josh, sorry to hear about the trouble. Please do let me know the details and happy to help with a solution. My dm's are open for you.
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