Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • livingwelldying End of Life Doula UK (@livingwelldying) reported from Sidmouth, England

    @Namecheap we are having problems and your live chat cannot sort having been on screen for 2 hours. Is it possible to talk to a person on the phone?

  • iCHRIScreative iCHRIS CREATIVE (@iCHRIScreative) reported

    Good evening @Namecheap I need an issue resolved urgently please, I don't have 2FA access to my hosting account and one of my servers needs to be renewed ASAP 😫

  • MrStephenSumner Stephen Sumner 📈 (@MrStephenSumner) reported

    @Namecheap Can you elaborate on what action I should take as a customer of yours please?

  • thehubofficiall THE HUB Official (@thehubofficiall) reported

    @Namecheap @EasyWP Please....anyone reply, I need your help, My hosting is cancelled by mistake. I want to restore my data and hosting plan. No one is replying on mail. Please respond

  • catchdeleted Neeraj Verma (@catchdeleted) reported

    @NamecheapCEO Richard my whole portfolio is locked after I reached out to inquire about one of my domain name and having hard time with your risk management team.Please help. @Namecheap

  • JoshDotCo | Josh |🎙️🌏👨‍💻 (@JoshDotCo) reported

    @teddy @HandshakeRave @Namecheap Does support the protocol mean you’ll be building out a version of NameCheap on Handshake as well then?

  • LianneBell_ Lianne_Bell (@LianneBell_) reported

    @Namecheap you’ve really ****** me over with your ****** support system!!! I’m basically locked out of my domain name because I’ve moved countries and changed phone number! Not good enough. Been trying to fix this for 2 hours now!!!!

  • weekendceo Milly, is building benevolabs 🔨 (@weekendceo) reported

    Woken up to a brain that's churning out new project ideas like a mad *****. Never navigated to @Namecheap as quickly or as frequently. Today will be a good day 😎 #nocode #buildinpublic

  • MrStephenSumner Stephen Sumner 📈 (@MrStephenSumner) reported

    @Namecheap Is this a temporary issue as I'm not paying a monthly VPN to access my account?

  • peterdeptrai Peter Huynh (@peterdeptrai) reported

    @Namecheap @bandholz @allenthird NameCheap is good for buying domains but not good for hosting. They don't even support let's encrypt certificate and you have to buy silly cert for SSL.

  • MrStephenSumner Stephen Sumner 📈 (@MrStephenSumner) reported

    Hey @Namecheap Your website is down and not accessible from my location.

  • AdamWil66819539 Adam Wilson (@AdamWil66819539) reported

    @Namecheap 3 days since we submitted an abuse request for illegal content on your servers and it's not even been allocated to anyone in your support team. I'm sure you don't want to host illegal content as much as we want it removed. Please advise - HPG-509-11018.

  • MrStephenSumner Stephen Sumner 📈 (@MrStephenSumner) reported

    @dvdmmc @Namecheap @DamarliDunbar Down for me too

  • NetOpWibby netop:// ウエハ・・・ (@NetOpWibby) reported

    Oh damn, Namecheap is a nice combination of iwantmyname and Gandi. Just…drop the drop shadows.

  • GothAlice Rev. GothAlice (@GothAlice) reported

    @predominant @Namecheap Recommendation: never use a registrar to identify if a name is available or not. “whois” the domain yourself so as to not give out that data.

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