Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dominick Romano
(@dromanocpm) reported
@Namecheap and your support is trash. 2 pieces of advice, hire new developers for your billing, and hire new support reps, totally trash and I’m being refused help rather than the rep doing their job and escalating an issue if they are unable to carry it further!!! 💩
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Ellie at Common Action
(@sellieyoung) reported
@Namecheap Yeah! I bought a premium domain from you, and was charged the same premium price as a yearly renewal fee, although advertised as standard rate when purchased. Had many calls w/ support, couldn’t get a refund!
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My name is Gordo
(@gordoooo_z) reported
...bonus in employee emails, only for it to be a phishing test, which isn't nearly as awful as the layoffs, but is just really really stupid and inconsiderate. Anyways, @Namecheap has been very good to me, and so have @Porkbun. Never had problems with either. I have domains...
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Dragonite :)
(@Dragoniitee) reported
@kasarstore @Namecheap fix? ipogo
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Ellie at Common Action
(@sellieyoung) reported
Update to everyone interested in my @Namecheap problem (ty @InukArtist , @stenverjerkku ) : they are still no good 😵
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Dominick Romano
(@dromanocpm) reported
@Namecheap I’m losing my mind. This has been a serious problem for a long time. I’ve lost several high value domains that you guys went on to resell for thousands of dollars all because I couldn’t checkout, or add funds while receiving ZERO help.
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Andrei H
(@hrsandrei) reported
@Namecheap has the worst UX experience I've ever seen. Been trying to renew a domain and the order hasn't been processed. Meanwhile, I got charged for some domains that were expiring and didn't get a notification for failed charges or expiring domains. tyvm!
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iWeb
(@iwebspage) reported
@Namecheap Poor experience! Bought a private email. Got a blacklisted IP. Now I get emails from your team upselling me to get dedicated IP or VPS instead of giving new IP Shared IPs can be CLEAN too. U should mention on the sales page that customers WILL get spammed IPs.
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Kyryl Kryhin 🇺🇦❤️
(@KirKryhin) reported
@iwebspage @Namecheap Hi! Kyryl Private Email Product Manager is here. I apologise for the issue you faced. I reviewed the case and sent you the detailed summary in the ticket. Please check it and do let me know if any further assistance needed.
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0xStarlord.eth | XBT.eth | Ludo.eth
(@AbhiramBangaru) reported
@BuyBrandWeb @Namecheap @NamecheapCEO Same issue I had, they kept arguing that its not possible to renew for one whole year!
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Dominick Romano
(@dromanocpm) reported
@Namecheap Then an hour or so later I get a response referencing old transactions for a problem I’m having this morning, and now. Truly unbelievable.
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alex
(@shitshowdotinfo) reported
@merrittk bluehost, domain through namecheap. i have namecheap hosting and it sucks but i’m too lazy to move now
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J Michelin ❄️ UCC
(@InukArtist) reported
@sellieyoung Well @Namecheap ...what do you have to say about this: ...is this standard practice? Truly causes pause for thought on keeping my domains there and reco you if this is how you treat people? Plz review this case and see if this was an unfortunate mistake and if you can remedy it?
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Stephen Checkoway
(@stevecheckoway) reported
@Namecheap, Cryptocurrencies, NFT, and all things blockchain are bad. Why are you even considering “web3” nonsense?
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Valerio Cestrone
(@valeriocestrone) reported
@Namecheap Thank you for your response. I was wondering if something unusual is going on. Of the almost hundred domains I had with you during the last 5 years it never took so long. Maybe I was lucky, or unlucky this time?!??
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