Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Julius McGee
(@gokumcgee) reported
@Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.
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Alex “Pizza” White
(@alexkindawhite) reported
The renewal cost was $45 and they tell me they can give me back $30. Now my only choice is to flame them on Twitter to hope that they do the right thing. THIS IS NOT THE WAY TO CONDUCT BUSINESS HONESTLY. Fix your ****, you goons. @Namecheap
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Namecheap.com
(@Namecheap) reported
@FoxScotty91 @elonmusk Hi! Namecheap does not support any kind of abusive activity. If you have examples of fraudulent domain names, please provide us with the list and we will take the corresponding action accordingly.
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Gigashib
(@gigashib) reported
@Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket
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Wildlife Volunteer
(@wildlifev) reported
@Namecheap I thing to do with browser. It’s admin issue
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://remove-recent-recipient[.]info/Login[.]php #phishing #bancosantander #namecheap
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Gigashib
(@gigashib) reported
@Namecheap We tried that earlier but didn’t get through to anyone - it loaded for ~15 min then we just filed another support ticket. I’ll try again now & let you know if we have some more luck this time!
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Richie
(@WilfSplodNokit) reported
@karlgroves I don't know if it's still the same, but @GoDaddy used to own your domain so that you'd have to pay a fortune to transfer them away. I'm happy with @NameCheap, they have good support
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://online365-support[.]com/ #phishing #bankofireland #namecheap
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Terri
(@soulmeaning) reported
@branislavdudas @Namecheap OMG that's terrible! How did that happen? Did someone steal your credit card?
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap
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Randall Kinney
(@rskinney) reported
I'm just so glad that @Namecheap does their due diligence and doesn't allow scammers to use their service.
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap Something wrong with your system chat not working better check twice
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Shazan Sayani
(@shazansayani) reported
@Namecheap my account is been compromised and hacked and its been locked but i am, trying to reach your support from 24 hours and still waiting.. What kind of service you are providing?