Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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🌞 Sunny Yield 🍩
(@sunnz) reported
@Namecheap No they couldn't help unless I can provide information from my account for security reason - but I can't log in, so they couldn't do anything
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Dennis
(@CRU_GG) reported
@Namecheap has been listing discord(dot)cx as available for like 4-5 days already now and wasn't able to fix it so far. Everyone who tried to buy it instantly get's a refund, but that's still horrible UX. I've literally reported this a couple of days ago and it's still not fixed.
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Emma K. Leadley
(@autoerraticism) reported
@Itisgrave @Namecheap I'm a web dev by day & have been w/ them 10+ yrs. As has my husband, from before we met. Other than this & a daft policy about PINs to answer *any* query, making my job as a dev near impossible at times, I've never had cause to use or recommend anyone else. @NamecheapCEO
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Emma K. Leadley
(@autoerraticism) reported
@Namecheap @NamecheapCEO Shared access is for domains only, not hosting so other than setting DNS does not help me witj this issue. Sharing access to hosting, as long as this would allow me to make enquiries with my own and not the client's pin, would also work whilst retaining security.
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BRAD'S on mars
(@HFTUYONMARS) reported
@Namecheap help my website won't load and easywp wont load the login page
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Enzo Grandio—GR&IO©
(@GrandioID) reported
@semplicelabs The first issue I encounter is that when I try to install WordPress, I have to use a program called cPanel. However, my domain host (Namecheap) doesn't connect to it, and cPanel's UI is totally different than what Namecheap says it to be, which limits me extremely.
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Paul Lewis
(@paullewismoney) reported
@Namecheap @MarkTaber_FII This is fake and dangerous to anyone reading it who believes it is real. It is also highly defamatory of me and a breach of copyright in a photograph which appears superimposed on another image. You must take it down now and reveal to me the details of the firm behind it.
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Silverfox 'G-Dog'
(@g_silverfox) reported
@Namecheap It seems it was to do with the issues with shared hosting. I think it has been resolved now but will contact support if it occurs again. Thanks.
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Dennis
(@CRU_GG) reported
@Namecheap Well, your live chat team already said it's a known issue and will be fixed shortly a couple of days ago.
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Silverfox 'G-Dog'
(@g_silverfox) reported
@Namecheap Well these issues need to stop! You need to employ more people or better technical people then do it! You cannot keep expecting customers to have to accept these issues constantly!
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Jon Doble
(@JonDoble) reported
NameCheap needs a feature when you search for a domain that's like, "You idiot, YOU own this domain."
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global IP action AG
(@global_IPaction) reported
@Namecheap Still tickets from April in Support system, even though there's phishing domains hosted and registered via Namecheap! Is Namecheap supporting fraudsters?
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Karl Goddard
(@MrKarlGoddard) reported
@Namecheap shocking support from you guys... opened a ticket with your Threat Management team 6 days ago - no reply. Spoke to your 1st line team to chase up, they advised me to.... open a ticket with the Threat Management team.
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Travis Nelson 💻☕️🔥
(@trnelson) reported
@DerickFlorian @thewmh Ahh okay, namecheap offers a ton of TLDs, but regional can be harder to find. Unfortunately they don’t support .nz 😑
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IanKoHoman
(@IanKoHoman1) reported
@TMobile It appears this mornings trouble relates to it looks like my issue actually relates to them blocking port 22 and port 21 - if you use wordpress and even use @Namecheap then it appears I must these 2 ports must be open to do website stuff. This falls under T-Mobile
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