Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ikorodu, Lagos State 1
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_hooz Mike Hughes (@mike_hooz) reported

    I actually had a "We've got your parcel, pay us now" smishing text where the dodgy URL *wasn't* hosted on Namecheap. Knock me down with a feather.

  • PierShuLutman Pier Shu-Lutman (@PierShuLutman) reported

    Hey @Namecheap we have a rather urgent situation with our account that was shutdown. It’s in risk management but they are unresponsive. We have an API integration that depends on that account. Can you help us out ASAP?

  • BePMPro1 BePMPro.com (@BePMPro1) reported

    How many @Namecheap support engineers does it take to install an SSL? 2 engineers take like a million years to setup just an SSL! 😜

  • howdyshubham Shubham 🇮🇳 (@howdyshubham) reported

    @Namecheap My domain was renewed 30 days before it's expiry date and denied refund on request but yes after so many request you accepted my request. Thank you for that. I really appreciate your customer support but this is not correct it took me more than 30 minutes.

  • awkamedia Awka Media (@awkamedia) reported

    Kindly email me the Backup zip let me bid you guys farewell. At the main time , Namecheap service is 1/5 rating .

  • _X946 X946 (@_X946) reported

    hey @Namecheap how long does it take to suspsend phishing websites on your network?

  • trevordhough Trevor Hough (@trevordhough) reported

    @Namecheap @Namecheap I have been trying to get these Dan settings working for over a week now and still nothing. It’s not a “local isp” issue. There is something not working with your dns. Please advise and help

  • optimistjenna Jenna Breunig (@optimistjenna) reported

    There's nothing quite as validating as struggling with a service, scrolling to the comments section, and discovering that everyone else hates it too. NameCheap SSL setup, I'm looking at you.

  • trevordhough Trevor Hough (@trevordhough) reported

    @Namecheap Hi. I have been trying to get a redirect working for several days now. Could you check again please? You'll see it is still not working. I have it configured per your supports recommendation.

  • howdyshubham Shubham 🇮🇳 (@howdyshubham) reported

    @Namecheap pls mention on website below domains auto-renewal section "your domain will be renewed 30 days before expiry", it will help people like us.

  • codebrewery Matt Wilson (@codebrewery) reported

    @GaryLineker Hey @Namecheap this website is setup with your registrar, and DNS, can you please take it down?

  • RosendoSite Rosendo Chavarría (@RosendoSite) reported

    @imvpathak @Namecheap same here! And the agent say is problem in my Cloudflare setting, OMG! 🤢

  • awkamedia Awka Media (@awkamedia) reported

    @Namecheap My account have been unblocked but my site still down

  • imvpathak V. Pathak 💫 (@imvpathak) reported

    All my websites hosted on @Namecheap are down for the last 1 hour, and no response from customer support. It was a big mistake to rely on @Namecheap. Now going to try digitalocean #hosting #hostingprovider

  • awkamedia Awka Media (@awkamedia) reported

    @Namecheap Lost $100 because of this issues , am done.

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