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Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Cochabamba, Cochabamba 2
Bogotá, Bogota D.C. 1
Ciudad Jardín, MEX 1
Lima, Lima 2
Caracas, D.F. 2
La Paz, La Paz 1
Zacatepec, MOR 1
Edinburgh, Scotland 1
Chiclayo, Lambayeque 1
Cholula, PUE 1
Girardot City, Cundinamarca 1
Medellín, Antioquia 1
Puebla, PUE 1
Hanoi, Hanoi 1
Montevideo, Montevideo 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Jered1985
    J (@Jered1985) reported

    @Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait

  • harunosakuraka
    SakuraAAH (@harunosakuraka) reported

    @Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.

  • BDiesel6
    B Diesel (@BDiesel6) reported

    @NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?

  • RBKGRG
    Camille Godwin (@RBKGRG) reported

    @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

  • TByusuff
    Toheeb Yusuf (@TByusuff) reported

    @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

  • shonvibes
    shon.vibes (@shonvibes) reported

    @Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.

  • hiddentoni
    🪖 (@hiddentoni) reported

    @Namecheap my website is still down please!!!

  • xyz
    xyz.xyz (@xyz) reported

    Learn more about this @namecheap customer by following @miodotxyz. #AIAgents #Slack #AIM

  • Lorncat
    Lauren (@Lorncat) reported

    @Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?

  • RumeysaGelgi
    Rumeysa Gelgi (@RumeysaGelgi) reported

    @NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.

  • jai_ozzie
    Jai (@jai_ozzie) reported

    During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

  • EncryptedClip
    Encrypted Clipboard Manager (@EncryptedClip) reported

    @a_shimanski @mubeenchatthaa @Namecheap that'z bad

  • selormsedofia
    Sedo (@selormsedofia) reported

    @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

  • genericish
    Generic human (@genericish) reported

    @Namecheap Mail still down for me

  • Lorncat
    Lauren (@Lorncat) reported

    @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

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