Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Panamá, Panamá | 1 |
| Cochabamba, Cochabamba | 2 |
| Bogotá, Bogota D.C. | 1 |
| Ciudad Jardín, MEX | 1 |
| Lima, Lima | 2 |
| Caracas, D.F. | 2 |
| La Paz, La Paz | 1 |
| Zacatepec, MOR | 1 |
| Edinburgh, Scotland | 1 |
| Chiclayo, Lambayeque | 1 |
| Cholula, PUE | 1 |
| Girardot City, Cundinamarca | 1 |
| Medellín, Antioquia | 1 |
| Puebla, PUE | 1 |
| Hanoi, Hanoi | 1 |
| Montevideo, Montevideo | 1 |
| Los Angeles, CA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Kriebel (@GaryKriebel) reported12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail
-
Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?
-
Alessandro Bogliari (@alexeidos) reported@Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?
-
B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
-
Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
-
Lauren (@Lorncat) reported@Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?
-
Generalissimo P4X (@P4X_real) reported@UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.
-
Javier Hernandez (@jehh_50) reported@Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing
-
Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.
-
Artyom Shimanski (@a_shimanski) reported@fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top
-
Gary Jones (@garyjones_trans) reported@Namecheap Well, still down and it's been a whole day...every minute of every hour you are losing your customers 1 by 1...I'm the one leaving at 845pm...godaddy here I come
-
Bassem Aly (@basaly89) reportedAre you down again? @Namecheap
-
sshiggins (@sscotthiggins) reported@Barrouchi @NamecheapCEO @Namecheap They can't afford to compensate their clients for the real cost of this outage.
-
Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed
-
PixelPioneer (@PixelPioneerOnX) reported@PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.
Check Current Status