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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tuxtla, CHP 1
Centerville, MA 1
Noida, UP 1
Purmerend, nh 1
Istanbul, Istanbul 1
Charleston, WV 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • dcwhatwhat
    Jamie Madden (@dcwhatwhat) reported

    I am down to 1 page of domains on my namecheap account, from 3 pages. AMA

  • neutronmesh
    Jack Robert (@neutronmesh) reported

    @Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller

  • U__anderson
    anderson (@U__anderson) reported

    @John_ACW @Namecheap how many businesses with actually good support can you even name? probably none

  • irucsbo
    ... (@irucsbo) reported

    .@Namecheap stole my funds and refuses to provide a real solution or proper support. Extremely disappointing experience with a company I trusted for years. Criminal organization. Avoid at all costs.

  • Hameed_360
    Abu Fatimah.Dev (@Hameed_360) reported

    @Namecheap has never failed me

  • QirisitiReturns
    Qirisiti Returns (@QirisitiReturns) reported

    @Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain

  • waverchocs
    Emmanuel Onuoha (@waverchocs) reported

    On this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.

  • ShantDotMe
    Shant (@ShantDotMe) reported

    Hey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.

  • mynamehack
    DomainHero (@mynamehack) reported

    @dynatodd @Namecheap @namecheapceo123 but don't know still they abuse to customer or investors community after VC takeover..

  • WebsitesWp
    WP Websites (@WebsitesWp) reported

    @TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI

  • LongevityWorldC
    Longevity World Cup (@LongevityWorldC) reported

    Longevity World Cup is temporarily unavailable due to a @Namecheap hosting network incident affecting hosted websites and accounts. We’re monitoring the situation and will be back online once connectivity is restored.

  • rmastiyev
    Ramil Mastiyev (@rmastiyev) reported

    @Namecheap Almost a day 'fighting' with your tech team about port 80 blocked (VPS). Proof: fresh installs, external tests, logs — packets time out externally on :80 while :8080 works! Your team just points back at me. Can someone from your network/infra team really look at this?

  • Tng40234067
    Tung 🟠🔴 ⚔ (@Tng40234067) reported

    Imagine losing your online identity due to a registrar issue. This happens because centralized registrars like GoDaddy or Namecheap essentially rent domains to users, who have limited control over their ownership. If the registrar suspends, seizes, or loses the domain, the user is left with nothing. Doma Protocol solves this by tokenizing domains, allowing true ownership and transferability. * Tokenized domains are stored on-chain * Transferable without registrar involvement * Owners have full control over their assets This shift in domain ownership dynamics has significant implications for the future of online identities and assets. With a total network value of $27.52M and 48,421 wallets holding tokenized domains, the foundations of a new paradigm are being laid. A new era of digital ownership is unfolding. @domaprotocol @D3inc #Web3Domains

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.

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