Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel V.
(@danielvangberg) reported
@NamebaseHQ @Namecheap What is going on with Namebase? I experience massive 503 errors, hour long mineing of blocks, autions I already won restarting, and pending auctions reverting to unreleased state.
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Ryan Lee
(@Ryan4Lee) reported
@Namecheap Fantastic customer suppport, great renewal prices. I tend to keep my money domains here. #namecheap
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Bernard Macarius
(@MacariusBernard) reported
@amiris_brown Fantastic? Use Namecheap? I found their service and pricing better than Go Daddy for sure.
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Arpan
(@arpanberwal) reported
First time I ignored this but later I found a pattern, every single of domain dropcatched with this way was registered at Namecheap in 2-3 days of scheduled drop date ( Note, Domain was never dropped at all to give fair chance to every drop catching service)
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sb
(@coffeeAndNextJs) reported
@namecheap When I attempt to add a domain to cart, it's a no-go. Is there an issue with your site ?
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Bambo the Lord Nocturnal
(@boks84tm) reported
...all these domain and hosting service providers in Africa and Nigeria. Something @Namecheap would have resolved in 15mins or less, but here we are ...i have raised 2 tickets previously and they kept entering the wrong details causing my client site extended downtime.
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Roland Giesler
(@rgslr) reported
Why are you not fixing the bugs in your UI, @namecheap? I have open tickets outstanding and no-one bothers. I can't renew domains using any browser, since the renewal api times out and .co.za domain are broken in your UI. @namecheapCEO, do you know about this?
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.UNIVERSE
(@UniverseTLD) reported
@Web3Auction @NamebaseHQ @Namecheap Yeah we've noticed corps only want the extension not subdomains.. As at this point in time, tld adoption isnt there yet never mind the stld adoption 🫣
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Ijaz Khan
(@IjazKhankhatak) reported
@Namecheap I will DM you only if you assign my task to your best Player who can fix the issue in no time
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Peter Malick
(@silvertone) reported
@NamecheapCEO Long time NameCheap customer. 600 HNS names, too. UX guy.
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Richard West
(@RiczWest) reported
Hey @Namecheap - MY ACCOUNT JUST GOT COMPROMISED AND YOU’RE NOT RESPONDING - WHAT A SERVICE 🤮
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Joe Belli
(@atlantajoe2121) reported
@27vea4LEmTBQMom @Namecheap I used their customer service chat feature twice for my domain account. They solved my issues quickly and efficiently. So much so that I was totally impressed. I'm thinking about adding web hosting as well with them when the time comes. Completely impressed.
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David Johnston
(@DontBeLemmings) reported
@Namecheap 20 day "worst case" has come and gone. Still no domain. Requested details of what happens next and get a lengthy duck and weave reply. No straight answers to my straight questions. How can you build trust like that?
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Abhiram.eth
(@AbhiramBangaru) reported
@BrandAimCom @Namecheap @Namecheap you need to look into this if you want genuine people to participate in your auctions.. faced similar issue fake bidders are pumping the prices & not paying forcing 2nd highest bidders to pay huge price! Need to cancel all the fake bids placed by them & ban their IP
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Marina Savina
(@nc_marinas) reported
@domainsgeneral @Namecheap Our pricing is created based on the cost from registry. Whenever the registry provides discount to us, we pass it to our customers. Discounted registration cost is quite popular, some registries have renewal programs like in this case, but transfers are never discounted.