Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • OhmieStronghodl Combee StrongHodl 🌱 (@OhmieStronghodl) reported

    Anon: Hi, Namecheap, a service is suspending legit businesses based on FUD alone. Namecheap: What is the offending service? We will suspend it with immediate effect. Anon: @Namecheap Namecheap: Done. After careful consideration, we have suspended ourselves for good. 🤡

  • DomainGang Domain Gang 🏅 (@DomainGang) reported

    @DomainJuju @Namecheap Personally, I would not use #VPN services provided by a provider of other, unrelated services, such as email, domain registrations, hosting, etc. It's a service that needs to be sandboxed.

  • DomainJuju Domain Juju (@DomainJuju) reported

    @DomainGang @Namecheap I don't even know what VPN is and had and have no need for it. That's why it's so baffling that I have a subscription to it since November. Never used. Makes little sense.

  • TobyNwazor Toby Nwazor (@TobyNwazor) reported

    One of my websites- www.mystartupceo(dot)com- was hacked and I reached out to my hosting provider (name cheap). The way they supported and helped me to restore my website in a very short while is nothing short of incredible. I am never leaving @Namecheap.

  • MangeshBhardwaj Mangesh Bhardwaj (@MangeshBhardwaj) reported

    Hey @Namecheap it's really bad and frustrating. My affiliate payment is pending from last 2 months from @CJnetwork. Mailed them contacted them but no response till now. It's really frustrating. Kindly look into it and release the payment asap.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @Shadowsuv @Namecheap Thanks. We have a "Domain Vault" product on the way that will add more protection and checks for verified customers. We hope that will address part of the issue. The other is human which we are addressing.

  • andrewphoria _ (@andrewphoria) reported

    @PaulTTran @ThorNodes probably cause they own both of them. all the websites that went down were owned by the same person, got reported to namecheap. the wallets are not multisig, single sig. I'm sure I'm blocked after this but yeah. happy trading!

  • CryptoSunriseX CryptoSunriseX (🎩, 🎩)🔺⚡️ (@CryptoSunriseX) reported

    I think it's fair to say- If you're looking for a domain name or webhosting service.. DO NOT, I repeat DO NOT, use @Namecheap They will suspend your service if someone tweets about you..no kidding. Complete clowns 🤡

  • daoitnow DAOitNOW (@daoitnow) reported

    @Namecheap @DomainJuju Damn stop posting this kind of customer support **** message that does not help ANYONE

  • ScamInves Scam Inves Team (@ScamInves) reported

    @ReconScammers @Namecheap hey Recon i reported also the same type of scam but they wont take the website down

  • DomainJuju Domain Juju (@DomainJuju) reported

    @Namecheap Here you go again. I knew nothing about auto-renew because I did not subscribe to VPN, at least not deliberately, so look into how it could have happened on your platform instead of continuing the canned messages. Does it make sense that I am paying for an unused service?

  • DomainJuju Domain Juju (@DomainJuju) reported

    (2)I searched my emails and realized they had been charging me $5.88 since Nov 2021. I get thousands of emails that I don't always read so I contacted Namecheap to ask why I was being charged for something I had never subscribed to...

  • MaziUnited Mazi Of The East (@MaziUnited) reported

    @TobyNwazor @Namecheap Their customer support is top class

  • nielsmouthaan Niels Mouthaan (@nielsmouthaan) reported

    @codebeef_ @benbarbersmith Moved away from Zoho, to Google (paid) to Namecheap too. Works fine. Also the migration wasn’t an issue at all.

  • Namecheap Namecheap.com (@Namecheap) reported

    @AmalindaGamage Hi! Thank you for asking. At this time it is not possible to set up DNSSEC for .SG registered with Namecheap since our upstream provider does not support adding DNSSEC records to .SG domains zone. I am sorry for this inconvenience.

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