Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • vedangvatsa Vedang Vatsa FRSA (@vedangvatsa) reported

    Namecheap’s (@Namecheap) support has really gone downhill. After around 10 years with them, I’m tired of being “guided” instead of helped. I often have to insist they just install an SSL instead of tutoring me. Thinking of moving out… any good alternatives?

  • DeveloperSteve DeveloperSteve (@DeveloperSteve) reported

    @Namecheap 25 years old and its really time to refactor your cart which has horribly failed in its ability to provide a proper UX to purchase .com.au domains. its now cost 3.5 hours of your support time, all to try and get a $18 sale, which you lost.

  • jbzale Jb (@jbzale) reported

    @cloudglides Porkbun is simpler and has more human and overall better support. Although namecheap has support, your stuck in an endless loop of 'im extremely sorry for the inconvenience caused, let me transfer this chat to another agent who will be better suited to deal with your inquiry'.

  • mahalaxmi_1 Mahalaxmi Calendar (@mahalaxmi_1) reported

    @Spaceship @Namecheap @ICANN My domain was SUSPENDED within minutes of adding a credit card for renewal. I NEVER used any promo. This was my FIRST domain on Spaceship. Offered full $12 payment. They say "final decision" — no proof, no appeal.ICANN complaint filed: 01490666

  • SebastienTalks Sebastien Augustin (@SebastienTalks) reported

    @icanvardar Namecheap … never had an issue + great and quick customer service

  • tomswokowski Tom Swokowski (@tomswokowski) reported

    GitHub - Code repos Heroku - Hosting Stripe - Payments Relay - Banking Google/GitHub - Auth DigitalOcean - Image uploads Mailgun - Emails Google Analytics - Analytics Namecheap - Domains Bizee - LLC Management Google Voice - Support X - Marketing

  • kcotenti Kristen (she, ella, hiya) (@kcotenti) reported

    **** Namecheap. They sent me an email last month telling me to reissue my SSL, which I did so I wouldn't forget. I got another email today telling me to reissue my SSL, which means despite following their limited guidance word-for-word, it didn't work. Again. Every F'ing year

  • al_from_koii al 🎏 🔥 (@al_from_koii) reported

    This is why decentralization matters Systems that are down or minimally available today: - Cloudflare - Vercel - AWS - Figma - Namecheap This the backbone of the Internet. What the actual **** are we doing

  • 0xcoop Brian Cooper (@0xcoop) reported

    @icanvardar @Namecheap (and their customer support is 👌)

  • ReinventingAI Mark Fulton (@ReinventingAI) reported

    @Namecheap The problem was my VPN prevented extensions options from loading at all. First time I’ve had the issue. I’m in Bali, Indonesia.

  • ege_ai sevket hamdi tan (@ege_ai) reported

    @icanvardar namecheap but just out of habit / always did it with them + support is relatively nice with return times

  • orenaksakal Oren Aksakal (@orenaksakal) reported

    @lepslair reported to both heroku and namecheap hope they can take it down fast

  • Namecheap Namecheap.com (@Namecheap) reported

    @apkmoder We have thoroughly investigated your claim to the extent of our capabilities; however, it is not possible to verify the alleged abusive activity involving the reported service. It is recommended that you address the matter directly to the domain holder or to the local authorities. Additionally, if Namecheap does not provide hosting services for the subject website, the corresponding hosting provider may assist in your inquiry. Thank you for understanding.

  • TheCouchtripper TheCouchtripper (@TheCouchtripper) reported

    @manish307377 @Hostinger @Namecheap I can't login to one of my sites just now. Just a loop. Did you get it sorted?

  • AlexBooth1987 Alex Booth (@AlexBooth1987) reported

    @Namecheap @imstoicbtw Same is happening for me, 500 errors or weird pages randomly popping up. Struggled to sign in at start with multiple redirect loops forcing me out of Chrome and onto Edge instead

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