Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • djwfyi Daryl White (@djwfyi) reported

    @Namecheap @gitlab Finally got it working. Problem was the HOST value for the TXT records. GitLab has "_gitlab-pages-verification-code.www.djw.fyi" as the HOST value. Namecheap adds the root domain to the host automatically, so it needs to be "_gitlab-pages-verification-code.www" instead

  • laneystroup Laney Stroup (@laneystroup) reported

    @Namecheap @NamePros Hey @Namecheap, I have been a loyal fan for 7 years. However, 2FA was recently enabled on my account with an old phone number and email address. Now I can't login, I can't talk to support, and I haven't heard back from Risk Management in 6 months. Ticket ID: BDJ-913-81113. Help?

  • FreddyWills Freddy Wills (@FreddyWills) reported

    @christina_olii @Namecheap Thank you.. They also sent me what caused the issue, but it's a little confusing if the email is just a bounce back or a report of spam. Either way I need to know. I will remove that user manually.

  • FreddyWills Freddy Wills (@FreddyWills) reported

    @christina_olii @Namecheap ticket #VSO-666-28623 live chat could not help legal team did not respond to my emails, and just suspended my account, and cost me business after I provided information on how my clients opt in to receive email alerts. I have not abused the policy.

  • jason_coleman Jason Coleman 🤔💡💻💾 (@jason_coleman) reported

    @mihai_iova @PoeHaH I heard that there might be a 24-48 hour delay after pushing out the bundle-less cert. We stopped hearing issues within 24 hours of pushing out the Namecheap cert.

  • Uprise_Greg Greg Brailsford (@Uprise_Greg) reported

    Are month+ waits in responding to customer emails a thing now? I emailed @Fidelity on 10/8 about an urgent matter. Got a reply today, 28 days later. I emailed @namecheap about an urgent matter on 9/2. Got a response last week, 58 days later. This is not how you do business.

  • Namecheap Namecheap.com (@Namecheap) reported

    @ecarlesi We would like to inform you that Namecheap is currently providing only registration services for the domain name in question. It means that we cannot take down the content hosted by a third party as we do not have access to servers where the content is actually located.

  • 0xPaid I paid for a jpeg. (@0xPaid) reported

    YOOOO U WOULDN'T GUESS WHAT DOMAIN I JUST GOT, **** YEAH. WASTING MONEY WITH @Namecheap ALL DAY

  • cassieswriting Cassie Silva (@cassieswriting) reported

    Tech noob researching author website options! Godaddy vs. Namecheap to register a domain? Heard good/bad things about both... #amwriting #amquerying #WritingCommunity Any tips?

  • MaidEnjoyer David (@MaidEnjoyer) reported

    @Namecheap How would a customer verify that a VPN provider is truly not keeping logs?

  • malick_shillah Malick (@malick_shillah) reported

    @BaharaJr @neicoree Namecheap even goes further and gives you Promo Codes to cut down the amount even more.

  • Maccavelli12 MACCA 💙💛🧬🧬🌸 (@Maccavelli12) reported

    @back_air @Namecheap You shouldn't get ip ban if you with the right isp as the 1s that are up and comming looking for customers dont seem to ban if compared to a well known isp that doesn't need your money. If i got a ban id cancel and switch

  • rolrolbeebee Gretabee (@rolrolbeebee) reported

    @Namecheap Hi, I recently paid for my domain for the next year. There was a mistake on your end, I was charged for two years but didn't have enough $$$ in my account. I just heard from support, and they are disabling my domain. Not cool. I did not consent to paying for two years

  • NDragon1412 NDragon1412 (@NDragon1412) reported

    @Namecheap After some company claimed that our ip adress illegally streamed 1 second of two of their copyrighted movies, and despite a lawyer we had no way to escape the ridiculous payment, (might've been a bad lawyer, idk), I did get a VPN.

  • 3Plantey2 Plantey (@3Plantey2) reported

    @alnarraTweets @Namecheap @netflix Even then your ISP can figure **** out, you just got yourself double the fail points.

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