Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
| Marinha Grande, Distrito de Leiria | 1 |
| Bengaluru, KA | 1 |
| Torrejón de Ardoz, Comunidad de Madrid | 1 |
| San Francisco, CA | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://amineo-b6d82e[.]ingress-daribow[.]ewp[.]live/wp-admin/accessc/clients/login.php --------> #PHISHING ------> NUKE
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artificialelementinc
(@artificialelem1) reported
@Namecheap Your Support SUCKS. We cannot validate a domain transfer to you via any of your typical methods because we cannot reach your verification server. Do you have an ALTERNATE method????
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Pat Bergstresser
(@PatThePM) reported
@Namecheap As changes were published, it would take time to see if the change had the right fixes globally During these time periods, they had to hand off support 2x to new customer service agents This handoff was seamless, and the new agent re-read the existing chat history and...
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Aradia Music
(@Aradia_Music) reported
@Namecheap I’m having a MAJOR issue w/my account and your customer service. And your chat “support” isn’t helping.
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Chris Rees
(@cmjrees) reported
from
Worcestershire, England
@Namecheap Five years this has been a problem. Five years. You could write an entire DDNS update system in that many hours. The conclusion is that Namecheap simply doesn't care. Or perhaps one of your tech people could explain why it's so complicated? I could do with a laugh...
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Sanjay Soni
(@jayshiv_19) reported
@Namecheap Why did you removed love chat option from your support panel? Now who will bear the cost for the duration, my website are not accessible?
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KDE Sysadmin
(@kdesysadmin) reported
@Namecheap Domain Vault looks interesting, we may consider using it in the future 👀 I saw similar services on other registrars that were *really* expensive! But it seems Vault Titanium doesn't support .org yet, I hope you can add it in the future.
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M Ξndler.ETH (🥃,🦉)
(@nmendler) reported
@Namecheap I cannot find your live chat widget and need help on my hosting package ASAP.
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NBregistry
(@NBregistry) reported
The domain support.api was just registered on Namecheap.
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jonaherlich.eth ❤️🔥 is hiring devs
(@Jierlich) reported
@0xModene Namecheap is the least bad I’ve used. Do not touch network solutions
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Quique "Keekeh" Rojas
(@keekehrojas) reported
Bought 2 domains on ionos and they charge my account but no domains. They say they cancelled the order due to payment. Went to Namecheap and got the domains for less and no issues.
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#%@★❢ 🇺🇲 🏴☠️
(@shellscape) reported
@Namecheap the update was "we know this is a bug but have no eta on a fix" so you all know that there's a component of DNS entry that is crashing browser tabs because of a trailing dot in an event listener, but can't allocate the time to fix it. super weird.
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Pat Bergstresser
(@PatThePM) reported
@Namecheap Got up to speed with where the conversation was In addition, they looked at my configurations and not only answered my question, but found other issues that I was unaware of Then made recommendations to get that fixed If that wasn't enough...
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Pat Bergstresser
(@PatThePM) reported
So I need to give a massive shout out to the team at @Namecheap I needed to make some updates to my DNS configurations when updating my site host I had no clue how to do this When chatting with the live support team, they ACTUALLY knew what they were doing 🧵 continued...👇
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Aaron
(@The_Nothing_New) reported
@Namecheap is auto-flagging and disabling domains that host a @BtcpayServer login interface. Namecheap themselves use Btcpay to accept BTC payments 🤡. Support is clueless and slow to respond. Suggest using another provider if building for #Bitcoin
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