Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Kingsley Felix #SOOTHARCOURT
(@Iamkingsleyf) reported
@Namecheap WHY AM I LOCKED OUT? "VALIDATION ERROR Your access is temporarily restricted, please contact our support team."
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Kingsley Felix #SOOTHARCOURT
(@Iamkingsleyf) reported
@Namecheap I have done that and need this to be FAST as possible because I am in the middle of changing our DNS. sites are down is this how a 5yrs customer is treated?
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nullcookies
(@nullcookies) reported
@namedotcom @malwrhunterteam @Namecheap Cite the ICANN reg that requires you to be so bad at this.
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Samson
(@realNextlayers) reported
I honestly don't understand why @Namecheap changed the live chat software, the current one is so poor, no sound, logs out customers while still chatting with the agent...its terrible. Can we go back to the previous method please?
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JSE
(@jsebean) reported
@yesiwebto @ProtonMail Too expensive. I'm in the process of moving to Namecheap's Email service. Open Xchange based. Not really interested in all the protonmail privacy hype anyway.
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Alistair Cockburn
(@TotherAlistair) reported
@Namecheap the whole "host lots of domains" promise, which turns out to be "have a whole lot of subdirectories under your main domain name with redirection pointers to those domains" is not in the least bit obvious, and never documented. "lots of domains" = "addon domains" not described
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Sam Reed
(@tehreedy) reported
@Namecheap Maybe never planned, but it's been there (on and off?) for years...
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Bohdan Shulha
(@bohdan_shulha) reported
@Namecheap Magically resolved, but I already sent an E-Mail to the support. Unlucky, only after I have clicked "send" the agent agreed to pass it down to the corresponding team =\ P.S. deleting an angry tweet. Best support ever <3
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://iive[.]support #phishing #metamask #namecheap
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Shaif Ansari
(@shaifansari47) reported
@Namecheap I have used hosting from 3-4 hosting company but have not found such a bad experience anywhere.
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Richard Hurt
(@RNHurt) reported
Even worse, when I tried to check on the ticket for the incident, the @Namecheap support site had no record of the ticket at all.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://cancel-request[.]online/365/ #phishing #bankofireland #namecheap
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🤍𝖛𝖊𝖗𝖊𝖊𝖓𝖆🖤
(@vereena0x13) reported
guys I still haven't gotten back into my namecheap acct. since I lost my 2FA like I need to get my **** together ********
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Gaither Stephens
(@GaitherStephens) reported
@itsBucszn @Trulieve NGINX would fix this in a jiffy. Run the server for about $500/month on Namecheap. No problem handling the traffic then.
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Marina Zhuravlova
(@Mari_Zhu) reported
@Namecheap @SamuSeeGurke Hi! It's Marina from Namecheap team. Thank you for reporting the issue. We were able to replicate the same error on our side, our tech team is already investigating. I'm sorry for the temporary inconvenience. I'll let you know once that is fixed
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