Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1
Bengaluru, KA 1
Torrejón de Ardoz, Comunidad de Madrid 1
San Francisco, CA 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBooth1987 Alex Booth (@AlexBooth1987) reported

    @Namecheap @imstoicbtw Same is happening for me, 500 errors or weird pages randomly popping up. Struggled to sign in at start with multiple redirect loops forcing me out of Chrome and onto Edge instead

  • Ma5terX Logan (@Ma5terX) reported

    @ethanjaack Thats why I switched to Namecheap. Actually let's you cancel with a click of a button. And I saw that the support of the IONOS account replied and I am not going to respond as I know they are trying to remove the "scam" history in their name

  • JoshDotCo Josh@DNX.com (@JoshDotCo) reported

    @Aladey @Namecheap Not the same. GD auction names from their expiry feed or from the expiry feed of partner registrars. I’ve never seen anyone publicly auction a pending delete name other than NameCheap.

  • Sven2157 ❌🔥Sven ☠ 2157🔥❌ (@Sven2157) reported

    @Not_Firestine Dude ... do a 1 page site, with your dates and a newsletter sign up. Use your LWC contacts, to give you a couple seconds a show to promote it. Your biggest issue would be email, so you don't get flagged as spam, but I have a brilliant way around it. $80yr hosting @Namecheap

  • OmbuONeal O’Neal Ombu (@OmbuONeal) reported

    @_FADAKA @GO54_hq They’ll call you to remind you of your expired domain name but you can’t reach them when you need to resolve an issue…. I’ve moved all my domains to #Namecheap

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @Namecheap is their a way to synchronise Client Email App spam settings with cpanel spam filters? Cpanel is marking too many legitimate emails as spam & Bluemail says they being flagged before they reach the App & i don't want to login to cpanel & whitelist every other email.

  • loganflatt logan@bitcoin (@loganflatt) reported

    @domainpad @KenLin1985 I never show any stats to any buyer. I care more about exact match domain name search at NameCheap, not keyword search. My product is the domain name, not any keyword within that domain name. Spaceship should split the metric into two metrics to eliminate confounding.

  • Kaycee47512601 Kaycee (@Kaycee47512601) reported

    @OnboardGlobal @Tspiceskitchen That's how dstv customer care lied they've cancelled padi plan just for me to do yanga plan. Do you charge fee when loading the dollar card, do you charge fee for getting the dollar card. If yes, how much ?. What happens when a platform (like namecheap) regets your card ?

  • jbzale Jb (@jbzale) reported

    @cloudglides Porkbun is simpler and has more human and overall better support. Although namecheap has support, your stuck in an endless loop of 'im extremely sorry for the inconvenience caused, let me transfer this chat to another agent who will be better suited to deal with your inquiry'.

  • no_fear_inc Mario Peshev (@no_fear_inc) reported

    A Namecheap autorenew didn't kick in last night and one of my sites was down for 7 hours. The email reminders confirm it was set to autorenew, and the manual renewal I did this morning shows it was set to renew. That's a new fear unlocked.

  • imstoicbtw Stoic (@imstoicbtw) reported

    I registered a domain with @Namecheap today. After a freaking user experience, I opened the dev tools. The website is the worst piece of engineering. Nothing is working, there are unwanted redirections, and every request fails with HTTP 500. I am not able to verify my domain. I may have paid a few more bucks and gone with GoDaddy or Hostinger.

  • surlybits World Of Hurt (@surlybits) reported

    PSA. Do not use @Namecheap to purchase domains. I had a domain expire and notifications were sent to a dead email that I started my account with. I had to go through a horrible customer service process on chat to fix. Now notifications are still going to the dead email. Unreal.

  • khanhicetea Khanh Nguyen (@khanhicetea) reported

    Buying domain from Namecheap is bad decision. They give you first year "cheap" then add big into renew fee. When your domain's expired, if they see the domains has potential, they keep it without release. choose some providers like Cloudflare or Vercel Domains

  • mahalaxmi_1 Mahalaxmi Calendar (@mahalaxmi_1) reported

    @Spaceship @Namecheap @ICANN My domain was SUSPENDED within minutes of adding a credit card for renewal. I NEVER used any promo. This was my FIRST domain on Spaceship. Offered full $12 payment. They say "final decision" — no proof, no appeal.ICANN complaint filed: 01490666

  • basketbskt BSKT (@basketbskt) reported

    @datblutoast Yup, they give you a .myportfolio free domain or you can connect another one (they work with namecheap but you can use any service)

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