Namecheap Outage Map

Community Discussion

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Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shon.vibes (@shonvibes) reported 55 seconds ago

  @Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.

• 
  Jai (@jai_ozzie) reported 2 minutes ago

  During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

• 
  Subrato Paul (@goldenTwine) reported 3 minutes ago

  @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

• 
  Hamid Mousavi (@hamid2108) reported 4 minutes ago

  Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

• 
  David Jennings (@ChilliDoor) reported 6 minutes ago

  @ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...

• 
  Old Charter (@OldCharterExp) reported 6 minutes ago

  @Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!

• 
  Onyema One (@MbadiweOnyema) reported 7 minutes ago

  @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

• 
  Artyom Shimanski (@a_shimanski) reported 9 minutes ago

  @sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is

• 
  Cap-EO 👨🏾‍💻 (@EOEboh) reported 10 minutes ago

  The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

• 
  Lauren (@Lorncat) reported 14 minutes ago

  @Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?

• 
  JAVB Perú (@JavbPeru) reported 14 minutes ago

  @shonvibes @Namecheap Yes, okay, in our case, we can no longer just select UNREAD, we have to search for the email. I suppose they'll fix it.

• 
  mmdhsrc (@mmdhsrc) reported 15 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Adtastic Hosting (@Adtastic) reported 18 minutes ago

  @NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.

• 
  Camille Godwin (@RBKGRG) reported 19 minutes ago

  @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

• 
  Alex (@viralityexpert) reported 19 minutes ago

  @Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.