Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Richard Kirkendall
(@NamecheapCEO) reported
@ggamel @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Richard Kirkendall
(@NamecheapCEO) reported
@officialss34 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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BeeHive CyberSecurity
(@BeeHiveCyberSec) reported
@datacubecom We do as well. Accurate TLDR: Namecheap @ it’s core was not compromised. A 3rd party service suffered a security failure on their own end. Namecheap was notified by us, and we assume others, and promptly responded to us and issued publications addressing the issue and that they…
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Mo A
(@MohAmmar96) reported
I suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Richard Kirkendall
(@NamecheapCEO) reported
@troyhunt @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Richard Kirkendall
(@NamecheapCEO) reported
@justanauditor1 @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Richard Kirkendall
(@NamecheapCEO) reported
@devberkan @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Mo A
(@MohAmmar96) reported
@Namecheap @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.
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DoDoCat
(@realcookgreen) reported
@Namecheap Please fix it as soon as possible.
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Swedenstyle34
(@officialss34) reported
@Namecheap I almost fall for the phishing attempt from someone whom impersonated @MetaMask, but then i realized that they never sends any emails at all, and then i saw that it was sent my your email.
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$uicidalBanker
(@uicidalbanker) reported
MetaMask issues scam alert as NameCheap hacker sends unauthorized emails
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Prince O. | Top Rated WordPress Website Designer
(@PrinceOwems) reported
@Namecheap This is really bad, how safe do you say our details as your users are?
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