Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
| Zionsville, IN | 1 |
| Lake Charles, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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cosmic groove
(@nftartartist) reported
7/ With Namecheap's hosting, you'll also get a free domain name for the first year and a 30-day money-back guarantee. Plus, their customer support team is available 24/7 to help you with any issues you may have. #FreeDomain #CustomerSupport
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy The Website is up after 3 working days but still i cant access the Cpanel. please Fix it.
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy Already responded, please check the email. There is lot of packet drop , you need to fix this issue.
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cosmic groove
(@nftartartist) reported
7/10 - Namecheap is also committed to supporting causes that matter. They've donated over $550,000 to charities through their #MoveYourDomain campaign, which encourages people to switch from companies that support SOPA and other anti-internet legislation. 🙌
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BIG JO
(@__BigJo) reported
I have used so many companies customer care support I must say @Namecheap has the best Customer Support of all time in my experience Keep up the good work 👏
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO We have checked the latest answer but all you are saying is that you cannot do anything. We need help... our account has been locked for last 6 months... but your investigation didn't give us any outcome. @NamecheapCEO can you help? We even paid for the renewal of our domain.
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap @Namecheap Hi, I wanted to add this ticket, same problem, JMB-358-54199. Thank you.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO There is no reply needed based on your email... We need access to our login but we are not receiving any OTP email to the registered Gmail. You have to reset the account. You have changed our nameserver, our registered email and are saying its our problem. CC @Namecheap
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DOMAIN LIZARD
(@AminoTruth) reported
@Namecheap please fix your 'Beast Mode' search function. I have tried it with single words & single TLD category, on several browsers and cannot get it to generate any results. It's actually useless tbh but could be amazing! Thanks. #domains #domainnames
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Xyphien
(@Xyphien) reported
Had to cancel my order for Pixacrea's Card Game :') Had the wrong font for ALL titles. Between having to wait even longer, go through and change the font for EVERY CARD, as well as @namecheap screwing me over, and also the tornado that touched down in my city today is just stress
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Daniel Dunderfelt
(@ddunderfelt) reported
@thekitze @Mail_Gun @Namecheap had a similar issue. This is the risk with service providers :/
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Xyphien
(@Xyphien) reported
Does anyone know any good domain registrars? @Namecheap just screwed me out of $58, and they refuse to help so I'm looking to transfer all 20+ domains to someone else. 14 years of service to get screwed over and yelled at :'( Full story: Namecheap no longer allows you to renew…
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Thor Torrens
(@ThorTorrens) reported
@elleullmann Funny. Had issue with godaddy just today setting up an email suite! Still waiting for a fix. I have domains with namecheap, Google, epik and godaddy.
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Lee Bandoni
(@leebandoni) reported
Hey @Namecheap , is there some kind of attack on shared server DNS right now? Seem to be blocked out of Cpanel with 500 errors and failed API connections. WP seems to be redirecting to adult sites (and causing PPC issues)
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DomainsGENERAL.com
(@domainsgeneral) reported
@Namecheap And it's probably bad business for you as you are pretty much the only registrar doing this People will just register elsewhere Especially as knowledge about this behavior is spreading If you're OK with this, because "security", I guess it's up to you
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