Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1
Zionsville, IN 1
Lake Charles, LA 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • jetsam729 [729] jetsam (@jetsam729) reported

    @AndrewOesterli2 @Namecheap when Israeli clients have a large amount of money in namecheap accounts - then it will hang the Palestinian flag and steal the funds of the Jews. not earlier. nothing personal, just business © :)

  • jdubya001 JDubya 🅁🅅🄽 👑 (@jdubya001) reported

    @Zebratif @Namecheap Sorry you are going through this. Maybe after some back & forth they will understand that this is NOT a bad actor situation.

  • rorydoinstuff rory (@rorydoinstuff) reported

    @vvraite anything specific u struggling with? i have bought domains with namesilo and namecheap, had no major problems with either

  • christianjombo Ibibio King (@christianjombo) reported

    Dear @Namecheap, please help, I can’t login to my account. I’m not receiving the OTP. I’ve sent the details to your inbox.

  • hrwebsolution Harish yadav (@hrwebsolution) reported

    @Namecheap was known for their excellent customer support. But now website is down from more than 20 hours but their support not even known what the issue is. Now shifting to @digitalocean with old backups.

  • ann_wannb4ever Ann Young Lester (@ann_wannb4ever) reported

    @Namecheap It won’t allow me in with the sign in information. It was so easy to sign up and now I’m just going around in circles.

  • VijayendraThap3 Vijayendra Thapliyal (@VijayendraThap3) reported

    @Namecheap as per your email, you reply in 24 hrs , but it is around 48 hrs I have not heard about my request, it is very urgent pls reply to my request. My Ticket ID: DNE-885-91288 . Pls respond it is very urgent. Thanks for your help in advance.

  • DonPasci DonPasci (@DonPasci) reported

    @Namecheap No problem

  • EasyWorldTechs Easy World Techs Limited (@EasyWorldTechs) reported

    @Namecheap I want to top up my account using bitcoin. Is there a way I can change the network?

  • hardfire Avinash (@hardfire) reported

    @cdrrazan @tridevgurung @Namecheap Yes, service is quite bad to be honest. Since it connects to the global infra the quality isnt that bad, but if you have an issue, it takes ages before someone listens to you.

  • hrwebsolution Harish yadav (@hrwebsolution) reported

    @Namecheap Sent DM with ticket Id at 2:48 pm IST. Now let us see how much time they will take to fix the issue. I’ll tweet again when issue resolved.

  • realesteric E (@realesteric) reported

    @rey_ecom I’ve been with Namecheap forever. Never had any issues.

  • 8vicat Marti Sec (@8vicat) reported

    Hi @Namecheap I've reported a domain (well, and they use your hostings too) used in a pishing campaing in Spain but in order to check the ticket created you make me register to your support page... Isn't there any other way to check the status?

  • ann_wannb4ever Ann Young Lester (@ann_wannb4ever) reported

    @Namecheap I have been trying to cancel my subscription but you charge my credit card without success. Now I’m paying for something I don’t use.

  • EUnewsdigger NewsDigger (@EUnewsdigger) reported

    @Killa_ru @IndoPac_Info @Namecheap Access to their services didn’t help you select better government in the past, so it wouldn’t help you in the future

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