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Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ikorodu, Lagos 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @adithyashreshti Hi! Sorry to hear that this happened to you😔 Usually, short&easy-to-remember domain names are registered and can be put for sale by existing owners at a higher price. If you come across any issues with the purchase of such names at Namecheap, contact us and we'll dig into it.

  • ecarlesi
    Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://check-myrecipients-home[.]com/Login[.]php #phishing #bancosantander #namecheap

  • ecarlesi
    Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://online365-support[.]com/ #phishing #bankofireland #namecheap

  • gresch
    Karsten Gresch (@gresch) reported

    @Namecheap Thanks. The problem b.t.w. is still not solved. Your each-time-new-post-ticket moved-to-queue-end doesn't seem very efficient to me: does that mean, whenever I reply to questions from your support engineers, I need to wait more? Sounds more than absurd to me.

  • damitunmise
    Damilola Oluwatunmise (@damitunmise) reported

    @Namecheap live chat is not working or is it just me. Plus no one is answering tickets use to love @Namecheap for it’s great attention to customers but what is going on now please

  • kamaupithon
    Pithon K. Kamau (@kamaupithon) reported

    @Namecheap Hello, problem with nameservers but support has sorted it

  • mageca
    Maria Angelica (@mageca) reported

    @Namecheap Your company gave me 48hr to pay or canceling the service, I respond back with all my conversation with help desk and didn’t get a word. I contact today again and nothing.

  • mageca
    Maria Angelica (@mageca) reported

    Another week and still not solve the problem with the @Namecheap services. I didn’t get any response after my complain, the help service offered me a deal and now they say that it was a mistake. What a mess 🤬

  • gigashib
    Gigashib (@gigashib) reported

    @Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket

  • D3dS3cOfficial
    DedSec (@D3dS3cOfficial) reported

    @Namecheap your ticket system sucks. we dont have a corresponding ticket in our list

  • drb_ra
    C2IntelFeedsBot (@drb_ra) reported

    @Namecheap It does seem down now but that was collected in the last hour or so from the 45.x IP mentioned.

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @drb_ra Hello, it seems the domain name reported is neither registered nor hosted with us. Could you please specify why the issue was addressed to Namecheap?

  • mageca
    Maria Angelica (@mageca) reported

    @Namecheap I’m a client for years but your service just in case you don’t need any help with any problem, what kind of service is that?

  • Marc_Victor_com
    Marc Victor (@Marc_Victor_com) reported

    @NamecheapCEO @Namecheap, can you please get US-based or North American customer support?

  • gigashib
    Gigashib (@gigashib) reported

    We are aware that our website is currently down. We’ve been working since last night to resolve & the SSL has been confirmed & secured, but for some reason the changes are bouncing off @Namecheap’s hosting and the most recent has been pending for over 24 hrs @Namecheap pls fix

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