Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Jinadu Aiyetoro Ward, Lagos State 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • gokumcgee Julius McGee (@gokumcgee) reported

    @Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.

  • alexkindawhite Alex “Pizza” White (@alexkindawhite) reported

    The renewal cost was $45 and they tell me they can give me back $30. Now my only choice is to flame them on Twitter to hope that they do the right thing. THIS IS NOT THE WAY TO CONDUCT BUSINESS HONESTLY. Fix your ****, you goons. @Namecheap

  • Namecheap Namecheap.com (@Namecheap) reported

    @FoxScotty91 @elonmusk Hi! Namecheap does not support any kind of abusive activity. If you have examples of fraudulent domain names, please provide us with the list and we will take the corresponding action accordingly.

  • gigashib Gigashib (@gigashib) reported

    @Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket

  • wildlifev Wildlife Volunteer (@wildlifev) reported

    @Namecheap I thing to do with browser. It’s admin issue

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://remove-recent-recipient[.]info/Login[.]php #phishing #bancosantander #namecheap

  • gigashib Gigashib (@gigashib) reported

    @Namecheap We tried that earlier but didn’t get through to anyone - it loaded for ~15 min then we just filed another support ticket. I’ll try again now & let you know if we have some more luck this time!

  • WilfSplodNokit Richie (@WilfSplodNokit) reported

    @karlgroves I don't know if it's still the same, but @GoDaddy used to own your domain so that you'd have to pay a fortune to transfer them away. I'm happy with @NameCheap, they have good support

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://online365-support[.]com/ #phishing #bankofireland #namecheap

  • soulmeaning Terri (@soulmeaning) reported

    @branislavdudas @Namecheap OMG that's terrible! How did that happen? Did someone steal your credit card?

  • mrme99 Mark Bettles (@mrme99) reported

    @Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap

  • rskinney Randall Kinney (@rskinney) reported

    I'm just so glad that @Namecheap does their due diligence and doesn't allow scammers to use their service.

  • oss_yogendra Yogendra Pratap (@oss_yogendra) reported

    @Namecheap Something wrong with your system chat not working better check twice

  • shazansayani Shazan Sayani (@shazansayani) reported

    @Namecheap my account is been compromised and hacked and its been locked but i am, trying to reach your support from 24 hours and still waiting.. What kind of service you are providing?

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