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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Timah Nanji Chimbo
(@markantonyblay) reported
@FlwSupport Please check my DM. I just hate flutterwave support!! This is crazy! You take days just to respond seen on a complain!! Go and ask Namecheap how they do to offer instant support!!
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Pol Me
(@polmesegue) reported
@obijan @Namecheap I have only used this email for namecheap account, but never bouhgt any service there. So it's a data breach 100%. I have contactes them, but they claim they are fine.
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DIGI ERA PRO
(@digierapro) reported
@Namecheap I don't know why my sites are hacked every month? & your chat support team never entertained properly
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Nick Kwiatkowski
(@quetwo) reported
@cantrell Namecheap is where I moved all my stuff to. In the years I've been with them, no issues at all. Customer service has been good and things work as expected.
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xerostyle
(@xerostyle) reported
@SophNar0747 @Necksplitter it only shut down because the guy who created it had his info publicly available on the registrar as well. if he made it through namecheap or something that has privacy services it'd still be up.
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DIGI ERA PRO
(@digierapro) reported
@Namecheap Your support agent just does one thing avoid to fix the problem. So who is responsible for my loss financially & time?
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Cameron Banhan
(@cjbanhan) reported
Service-based side business starter kit: Notion - Outline your business, your service & your target market Namelix - Biz name generator Canva - Logo Namecheap - Domain name Carrd - One-page site ChatGPT - Generate site content & make it your own Now start getting sales!
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poopoo
(@vidiivid0) reported
@itax_eth @gemmyhussien @BloomCapital_ Nowhere/No one to sell to. ENS domains will continuesly lose value overtime as long as they are not listed on major domain marketplaces like GoDaddy, NameCheap, etc... ENSers are trying to re-invent the wheel and circle jerking about **** that doesn't matter at all... ENS fairy?
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Hash Milhan
(@hashir) reported
@cantrell Moved all my domains to @Namecheap and never looked back
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Roberto Carlos Rubio
(@rubiorguez) reported
Hey @namecheap What's going on with the mail service? jellyfish/spamassasain is a strainer, it doesn't stop any spam mail; despite having placed a score of 4.5
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Jamie Zoch
(@DotWeekly) reported
@TonyNames It is bad! Even more so if you use “custom” dns via A record, MX and TXT records. It’s one of the main reasons why I hardly use NameCheap.
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Kieran Nolan ⚡
(@KieranDNolan) reported
@Namecheap I've been trying to get support for my account - it seems to be going in circles, can someone please help me? I have a 48 character password, and 2fa with 2fa backup codes... and somehow my account had it's email changed? has @Namecheap been compromised internally?
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Rocking Jain
(@RockingNeha07) reported
@Namecheap Tried that.. initial response (just for validation) comes in 1 hr but after that its taking too much time.. with this speed how do you expect me to work? I thought I am taking complete server management hence at least I will have live support like other providers give..
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Rocking Jain
(@RockingNeha07) reported
@Namecheap but its not working.. no one is available for chat.. .. I have taken VPS hosting with complete server management.. and am struggling to get my WHM/cPanel Password..
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HarveyKaplan
(@HarveyKaplan) reported
@Namecheap Do you have a backorder service?
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Abdullah ✪
(@abdugeek) reported
Thank you @Namecheap for not scamming us by purchasing domains and asking for higher prices later. @GoDaddy is a complete scam! Never search or buy domains from these scammers.
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Kieran Nolan ⚡
(@KieranDNolan) reported
@Namecheap I've also completed an insane amount of KYC and facial recognition, and have proof of emails from that account to my email going back to 2017... Support has been minimal, it doesn't fill me with confidence.
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Michael Kove 💭
(@michael_kove) reported
@jayzelazny What's specifically about CF you like and made you transfer? I've got couple domains expiring on Namecheap... It's not awful, but it's alright
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Rocking Jain
(@RockingNeha07) reported
@Namecheap why are you not offering chat support? after waiting for 15 mins it just disconnects and asks to submit support ticket..
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ashe magalhaes
(@ashe_cs) reported
the tension between namecheap's platform feeling barely stitched together and all my .ai domains living there because google domains still doesn't support
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ANIKA ♡̶ | ALWAYS OPEN DM ME expect late replies//
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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poopoo
(@vidiivid0) reported
@gemmyhussien @BloomCapital_ Nowhere/No one to sell to. ENS domains will continuesly lose value overtime as long as they are not listed on major domain marketplaces like GoDaddy, NameCheap, etc... ENSers are trying to re-invent the wheel and circle jerking about **** that doesn't matter at all... ENS fairy?
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Syed Faizan Amjad 🇵🇰
(@syedfaizanamjad) reported
@Namecheap having incompetent support team with an average response time of 5 minutes in live chat. 36 hours and a dedicated server isn't setup yet. Worst service. #hosting #namecheap
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MomoCopy
(@MomoWritesCopy) reported
@OnlineToolGeek I'll need to bookmark this & go through this thread I guarantee 1 thing - not even Grammarly can stop me making typos Namecheap is great. I have a hosting package with them & their customer service is 👌
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poopoo
(@vidiivid0) reported
Nowhere/No one to sell to. ENS domains will continuously lose value overtime as long as they are not listed on major domain marketplaces like GoDaddy, NameCheap, etc... ENSers are trying to re-invent the wheel and circle jerking about **** that doesn't matter at all. @ensdomains
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TrashyBlueBird
(@TrashyBlueBird) reported
@NamecheapCEO what's new with @spaceship compared to @namecheap? Just a fancier UI? Is a full rebrand coming? Why not just launch the new design on Namecheap? Will Spaceship support the same TLDs as Namecheap soon? DNSSEC? Domain Vault? Should I be looking to transfer soon?
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DIGI ERA PRO
(@digierapro) reported
@Namecheap It's been more than 4 hours since I'm on chat support and more than 2 hours I'm connected with you on twitter.
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Stephen Spencer has gone elsewhere
(@stephenspencer) reported
@Namecheap @polmesegue No, this is not a problem for me to take time on or that I care about at all, this is a "you" problem. We have notified you (many on Twitter at this point), please tell your security team to investigate. They probably already are (god I hope so).
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𝐓𝐲𝐥𝐞𝐫 〰️
(@tylersmithfilms) reported
@polmesegue @Namecheap They don't care or ever want to help.
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Tarun
(@Tarun_tweeter) reported
@TonyNames I always wonder wht am I missing whn people heap namecheap with praises. I hve nightmares dealing with their interface including the problem you cited... another worse practice is tat they remve domains from your account after a particular period although it stays in ghost mode.