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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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colin stus
(@StusColin) reported
@Namecheap @thepwrtank18 Really? You decide to terminate one of the most useful websites and then ask them if they need help? Honestly, you should have just suspended it until the war ends. Thanks a lot.
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SeaCat 🌊🐱🇺🇦 НЕТ ВОЙНЕ! ☮️
(@SeaCatWiz) reported
Hey @Namecheap what happened to you? You are a hosting company and you do NOT have 24/7 support anymore. It means that if my websites are down for unknown reason on Friday evening, I will have to wait for 2 days to resolve the issue. Is that how a hosting company works? 🤔
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Hope
(@Hopeisabae) reported
@McPhils__ @Namecheap This is bad, do something for French
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MetaMask Support
(@MetaMaskSupport) reported
@DonPasci @Namecheap AT NO TIME should you give your Secret Recovery Phrase to anyone or enter it into any site! Don’t trust someone who is sending you a direct message. For support, open MetaMask and navigate to “Support” or “Get Help” in the dropdown menu.
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Carlos Olivera Terrazas
(@carlos_olivera) reported
The customer support of @Namecheap is so bad. The payment gateway is unstable, I now repent of have chosen this terrible provider.
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Carlos Olivera Terrazas
(@carlos_olivera) reported
@Namecheap is there a way to contact your support center by phone?, your online chat is down!
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Carlos Olivera Terrazas
(@carlos_olivera) reported
@Namecheap I really appreciate your help. I already replied the ticket, still not solved my issue, the link that suggest to use, take me to an empty page.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://service-53[.]com #phishing #namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://mtt3[.]ink/Secure/login[.]php #namecheap
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Hasan Syed - hasansyed.eth
(@_hasansyed) reported
@dharmesh @Namecheap you have the same problem?
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Krita Painting App
(@Krita_Painting) reported
Eh... @Namecheap, could you take down kritaapp dot com, please? These people are not us, and are doing bad stuff...
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🇩🇴 The Traveling Engineer🍍
(@TheCurlyJenny) reported
@jetsetjose I've been hosting from @HostGator since day 1. Excellent customer service. My domain i bought it at @Namecheap
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🇺🇦 Owen Smigelski 🇺🇦
(@lothar97) reported
@KarlBode I actually saw someone in a support ticket with Namecheap parroting these lies towards our support team (based in Ukraine). It was beyond repugnant.
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💡 Tony
(@TonyNames) reported
@drewwash @godaddyauctions @Namecheap I only hate it when it is used as domain tasting by other investors to discover fair price, a la, dynadot and namesilo. But then again, for Non-Deleted domain auction, it will always be an issue since expired auctions happen within redemption. We can't have the cake and eat...
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William V
(@qwiktrade) reported
@Namecheap @NamecheapCEO We had this out years ago and you guys basically said too bad. I moved all of my names, end of story.
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Dave Austin 🇺🇦
(@DaveAustin) reported
Hey @namecheap @namecheapceo bad take on the results of your investigation on a reported scam site. Twitter and facebook do better jobs with reports and that says something.
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The UniCEO
(@DajheonnaLPerry) reported
Namecheap? 0/10. terrible customer service. unless you have a tech background, it/s nearly impossible to be assisted from them.
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Dave Austin 🇺🇦
(@DaveAustin) reported
Thanks @Namecheap @NamecheapCEO problem fixed and scam site has been taken down. Thank you!
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One Cert Cyber Security Group
(@onecert_ir) reported
@Namecheap It's not Olton's burden, we always have this problem with you. #cybercrime #abuse #cyber_crime
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Jamie Madden (digitalchild)
(@dcwhatwhat) reported
@magicroundabout I moved everything to @namecheap have never looked back.
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French Assistant 🇫🇷
(@McPhils__) reported
This is becoming totally unacceptable. My website hosted on @Namecheap has been down and I tried to reach your customer care for the past 3 days, yet no response.
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Hambone Fakenamington
(@CenturyAvocado) reported
@namecheap @namecheapceo These seem to be so few and far between, good job moving baddies off your network over the past 6 months. One has happened today though: hxxps://giejeweis.com/?e=YUBiLmNvbQ== Registered with you but not hosted with you.
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ً
(@0x000x000) reported
@Namecheap hello can I have an eta on when i will be able to search and register domains it seems to be down and I really need to reserve this domain
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Ian Kenefick 🇺🇦💪
(@ian_kenefick) reported
@Namecheap I can see that classgum[.]com is down but darwingolang[.]com is still up.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://citizensauth[.]com/citizensbank/support[.]php #namecheap
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JOURNALIS ME ©
(@JOURNALIS_ME) reported
@Namecheap ps : you are certainly one the worst Internet hosting service on the planet.
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Gideon Mariochukwu
(@GrowwithMario) reported
What's all this with your service @Namecheap ? Over and over my sites keep going down and I have to keep coming back to fix them. This is so exhausting and frustrating. Worst is your customer service is not as available as it use to. What's up @Namecheap you"re killin my busines
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Katts
(@katsrocca) reported
@Namecheap Hi, i have problems with my web I am looking forward to your response.
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Benedikt 🌻
(@Mastacheata) reported
@SeaCatWiz @Namecheap Hmm, my hosting company relegates to support tickets outside business hours. But they're available 24/7 and are actually in the office next to the data center and reply really quick and are super knowledgeable. (The office location I only know because they did a YT series on it)
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JOURNALIS ME ©
(@JOURNALIS_ME) reported
@Namecheap To be clear : you do your business with tech support in Ukraine (only in Ukraine..) because they are cheaper than in the US that's all, not "to support Ukraine during the war", tell the truth just the truth.