Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Cloud Services | 4 days ago |
 Chhindwāra
|
Domains | 18 days ago |
 Panamá
|
29 days ago | |
 Cochabamba
|
Domains | 29 days ago |
|
Cochabamba
|
30 days ago | |
 Bogotá
|
30 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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oscar (@oscargaske) reported@RiverKhan I've used namecheap for a while and their UI is definitely ****, butttt if it's that bad why not switch to Vercel/something prettier?
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mgear (@unitycoder_com) reported@HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!
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Jai (@jai_ozzie) reported@Namecheap 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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NameBio (@NameBio) reportedSales With History 📈 HMU․io sold for $19,888 at Spaceship․com - up from $444 in April 2024 at Sav․com. 📈 Creator․im sold for $599 at Atom․com - up from $31 in January 2022 at Dynadot. 📉 Networks․info sold for $137 at GoDaddy - down from $1,716 in March 2007 at Sedo. 📉 Canvas․tv sold for $399 at GoDaddy - down from $2,500 in March 2016 at Sedo. 📉 TIV․co sold for $138 at Namecheap - down from $3,000 in February 2021 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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Ahsan Parwez (@AhsanParwez) reported@codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.
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Jai (@jai_ozzie) reported@NamecheapCEO A few days on, and @Namecheap still hasn’t addressed the fundamental issue. 14+ hours of business email disruption. Emails bounced. Business communications were affected. I gave Namecheap every opportunity to resolve this privately. Thread 🧵 1/3
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EMPRENDERATUM (@negocioclic) reported@Namecheap Several of my websites are down
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Hunter of Cyclops (@AchillesCreed) reportedHello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Namecheap what’s being done about the outage that we experienced and the business crippling that was shared across the board? We haven’t heard anything or at least I haven’t and we still owe bills. We deserve considerations for that experience.
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?
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Mila Chervenkova 🍩 (@MilaChervenkova) reported@2whazzuup Transfer them to NameCheap. I used to be with GoDaddy and never again.
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1000x (@djomla1000x) reported@Namecheap served down again!!! What is going on people!!!
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Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
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Amanda Nevill (@NevillAmanda) reported@NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!
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Name Here (@seriousbanter) reporteduh oh, namecheap hosting.. down again?
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Build A Goat (@buildAgoat) reported@Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.
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Don MAGA (@DonMAGA2024) reported@TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.
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Α Ω Programmer (@OmegaNekoSimp) reportedNamecheap also had a power outage the other day... Interesting
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Richie Young (@Poor__Old) reportedAn underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!
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Jai (@jai_ozzie) reportedThe @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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Tapas Adhikary | tapaScript (@tapasadhikary) reportedThe private email from @Namecheap has got the worst upgrade of this century. It not only breaks email delivery, but also meeting appointments. An extremely unplanned upgrade with unprofessional customer handling from Namecheap is surely making their name a cheap one!
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Pils10 (@PilsZehn) reported@Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Generalissimo P4X (@P4X_real) reported@UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.
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Artyom Shimanski (@a_shimanski) reported@appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day
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Ahmed Wajid (@ahmedwajjid) reported@Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol
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Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reportedUpdate: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.