Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

 No problems detected at Namecheap

Namecheap problems in the last 24 hours

Namecheap Outage Chart

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Domains
(42.86%)
Web Tools
(28.57%)
E-mail
(14.29%)
Hosting
(14.29%)

Namecheap Outage Map

The most recent outage reports and issues originated from:
Nairobi Hosting
Chard Domains
Santa Cruz de Tenerife Web Tools
Seattle Domains
Elgin Web Tools
Kamloops Domains

Namecheap Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • AliceWonder32 Pipfrosch🌹 (@AliceWonder32) reported

    . @ICANN For years I have had the domain tease[dot]audio. Haven't used it but have plans to. It was NOT premium when I registered it. Now they are telling me it is premium and I have to pay 10X the price to renew. This is extortion. Please fix this mess. @Namecheap

  • OpinionatedGeek Geoff 🔎 (@OpinionatedGeek) reported

    @theeAdversary All the ones I've tried are awful. Namecheap is awful but cheap. I'd probably be trying Cloudflare next though.

  • MFGeeks MadeForGeeks (@MFGeeks) reported

    @KEEMSTAR Namecheap down for u :(

  • keekerdc The moving walkway is cancelled (@keekerdc) reported

    @Namecheap @hawkgrylls yo, things are still broken

  • Namecheap Namecheap.com (@Namecheap) reported

    @anushka_era Contacting our Live Chat support does not require logging into your Namecheap account. Therefore, you can reach them without any verification codes.

  • anushka_era E R A A (@anushka_era) reported

    @Namecheap Hi I need to renew my domain, but can't do it because I don't have the SIM I entered for 2 step verification. could you please help me. this is urgent.

  • CongoCart Nathanael Anderson (@CongoCart) reported

    @ericlaw Oh wow, I didn't see that, the website is a bit better. Ok, I'm fully in agreement with you -- that email is very deceptive. Bad @namecheap...

  • mcelhearn Kirk McElhearn (@mcelhearn) reported

    @Namecheap Since your maintenance on business-38 yesterday, the server seems to be down a lot. My websites are not responding again, and this has happened several times since yesterday.

  • fedesaraviab Federico Saravia (@fedesaraviab) reported

    Hey @Namecheap if you send unsolicited e-mail and on top of that don't provide an unsuscribe button you are going straight to the SPAM list and loosing a customer, just FYI

  • rubiorguez Roberto Carlos Rubio (@rubiorguez) reported

    @Namecheap I can't... I don't remember support pin; and i can't log in to check it

  • Namecheap Namecheap.com (@Namecheap) reported

    @sgrove Hi! We're very sorry for the inconvenience caused by the issue 😞 The website is currently down and we will do our best to fix it asap. Please refer to this status post ttps://www.namecheap.com/status-updates/archives/45293

  • thedaviddias David Dias 💻 🌎 (@thedaviddias) reported from Toronto, Ontario

    I wish we could live in a world where people could check the Twitter account of a registrar compagny before sending tweets about potential issues... We should all know that status-page exists... I feel you @Namecheap, thanks for all your work! #statuspage #down #abetterworld

  • Namecheap Namecheap.com (@Namecheap) reported

    @6sidedsnow Hello! We're aware of the issue and already working on it. Please refer to this status post ttps://www.namecheap.com/status-updates/archives/45293

  • Namecheap Namecheap.com (@Namecheap) reported

    @bdeodev Hi there! The site is down atm, unfortunately. Please refer to this status post ttps://www.namecheap.com/status-updates/archives/45293

  • sharma_chd30 ROHIT SHARMA (@sharma_chd30) reported

    Is @Namecheap is down. I am getting 500 error while trying to access my backend.

  • ZoomOptions ZoomOptions (@ZoomOptions) reported

    @Namecheap your site is down. I entered bunch names and codes, getting errors for all your pages, chat not working #Runtime Error

  • APBullsHoops Anthony (@APBullsHoops) reported

    @Namecheap This has happened again! I'm unable to login... please help!

  • KobePeter Peter Kobe (@KobePeter) reported

    @Namecheap Two thumbs up to your support team. A quick chat and two emails and my problem was solved in an hour. That is what I call great customer care. Keep up the good work.

  • EACdirectory EACdirectory (@EACdirectory) reported

    @brayanosoro @Namecheap Which particular service are you referring to, allow me to call you shortly for clarifications

  • mcelhearn Kirk McElhearn (@mcelhearn) reported

    @Namecheap Thanks for the info. It would kind of be nice to have been warned for such a long outage...

  • APBullsHoops Anthony (@APBullsHoops) reported

    @Namecheap I need help immediately! not able to login to my account...I've reset my password multiple times and it still doesn't work. The live chat person was ZERO help!

  • AliceWonder32 Pipfrosch🌹 (@AliceWonder32) reported

    @Namecheap Statements like "The Underlying Code is Almost Unbreakable Now" are part of the problem, it's marketing bullshit - just as bullshit as web sites that say they care about your privacy while including a dozen third party trackers.

  • AliceWonder32 Pipfrosch🌹 (@AliceWonder32) reported

    @Namecheap The problem is they put more effort into giving people a false sense of "feel good" security than they actually put into quality of the actual product. It's all about image - which is fine for front end, but totally wrong for back end.

  • AliceWonder32 Pipfrosch🌹 (@AliceWonder32) reported

    @Namecheap Sorry but "The Underlying Code is Almost Unbreakable Now" I have to call complete bullshit on that. I curse when I read the actual WordPress code because of how bad a lot of it is.

  • Rpgwaiter Rpgwaiter (@Rpgwaiter) reported

    I bought a *really* great domain through Namecheap, setup a mail server, then got an email saying my account was flagged for spam. Can't login to mess with DNS stuff. Hopefully this gets sorted out soon, I would love to start sending emails from this domain.

  • WifiRumHam WifiRumHam (@WifiRumHam) reported

    @JayTHL @mabraFoo @James_inthe_box @malwrhunterteam @Lee_Holmes @Cyberfishio @dave_daves @nullcookies @JAMESWT_MHT @PhishingAi @packet_Wire I hear ya & I appreciate the feelz. But when there are places like @HGSupport @Namecheap & people like @matthewgall stepping up to the plate & taking action in minutes there leaves something to be desired from something as big as MS. Many of us support, pay, & look up them.

  • cre_m_ creme the writer of bl romance (@cre_m_) reported

    has to go to namecheap because wix sucks

  • BlackDomains Black Domains (@BlackDomains) reported

    You can also contact NameCheap's excellent support for assistance in processing bulk transfers.

  • burhan Burhan Khalid (@burhan) reported

    @chriscoyier namecheap never failed me (well once, but their support is 👍)

  • frontsideup Julien Etienne (@frontsideup) reported

    @evanplaice Fortunately I clocked this a while ago. I moved domains from GoDaddy to namecheap but at the time I got lazy. I use Google Domians now but I'm assuming they will shut that service down because... Google ;)

  • jody_lecompte Jody LeCompte (@jody_lecompte) reported

    @chriscoyier Recently switched from GoDaddy to NameCheap for two predominant reasons: 1) Namecheap doesn't make you pay a ransom to keep your information safe 2) GoDaddy wouldn't support SSL issues telling me that subdomains require a wildcard because standard certs only work with www.

  • nathanielrsuchy Nathaniel Suchy (They/Them🏳️‍🌈) (@nathanielrsuchy) reported

    @lunarthegrey You've tweeted quite a bit mocking the claim of "military grade encryption", this may interest you. @Namecheap @NameCheapCEO Props to you for diversifying your product and service offerings.

  • meeum Meeum (@meeum) reported

    @Namecheap As I said to support, our contract is with you, not your upstream provider. The last email stated 15 days to renew, not 3. We have been with you for years and you managed to lose us in less than a minute.

  • nsavic89 Ненад (Nenad) (@nsavic89) reported

    I contacted then afternic...the same answer as that from namechaep...they say its up to Namecheap to fix this issue.

  • nsavic89 Ненад (Nenad) (@nsavic89) reported

    After I contacted namecheap they told me it was not their problem but afternic's and that I should have contacted them

  • nsavic89 Ненад (Nenad) (@nsavic89) reported

    Advice...don't ever buy a domain on @Namecheap or @afternic. They sell you a domain that they later sell to others as well...this happens to me right now...i contacted both supports...no help...

  • verlindaylin Verlin Daylin (@verlindaylin) reported

    @MarkusFogg @EasyWP Facing same issues. I have spent more time focusing on @namecheap issues for almost month. There support has always been amazing, but goodness @EasyWP has been a disaster.

  • nsavic89 Ненад (Nenad) (@nsavic89) reported

    @Namecheap So it is @afternic who sells my domain. I send them an email now. Hopefully they will fix this bug soon.

  • vivekpatel19 Vivek Patel (@vivekpatel19) reported

    @Namecheap Your Payment gateway is not working for Indian debit/credit cards.

  • Jason_Maskell Jason Maskell (@Jason_Maskell) reported from Wandsworth, England

    @natnalyd @Launchaco No word from @Launchaco so had to use another company for the development page I was going to put up using their service. @Namecheap came back to me to say they had not completed the purchase of Launchaco yet, do they really want to I would ask.

  • patricklipp Patrick Lipp (@patricklipp) reported

    @Namecheap I am having intermittent connectivity issues resulting in 503 errors on multiple sites hosted under the same package. The sites are backup now, but this has been multiple times over the last few days. Just a heads up. No problems right now.

  • Namecheap Namecheap.com (@Namecheap) reported

    @LuckTheArtist Hmm, you may just shoot a ticket to support[at]namecheap[dot]com then. Feel free to DM me the ticket ID, I'll have it reviewed asap.

  • therealashland therealashland (@therealashland) reported

    @Namecheap trash ass @EasyWP is down yet again...

  • unculturedswine Joel Jenkins (@unculturedswine) reported from Orem, Utah

    @elforesto @eBay Yeah. @namecheap does the same things and it’s a terrible experience. I’ve had my domain account hacked but can’t bother with their 2FA because I can’t use Authy.

  • alfa_lifts_co ALFA LIFTS COMPANY (@alfa_lifts_co) reported

    @Namecheap I think the problem in your website only not in service credit card because the problem come after the system in your website blocked my account yesterday and i am contact with support and your support open my account pleas check your system

  • alfa_lifts_co ALFA LIFTS COMPANY (@alfa_lifts_co) reported

    @Namecheap Thank you Mr Richard for your reply now i am test also same problem this message : Your card was not approved. Please be sure to enter valid card information. Info provided by payment processor: Invalid response from provider

  • princelobga ContentPreneur (@princelobga) reported

    Otto Akama, come help me ah beg. I have noticed that sites hosted on #Namecheap cannot be accessed using Orange. Ah beg tag neighbours who maybe hosting there to try also and give us feedback.

  • thebradleyhall The Bradley Hall (@thebradleyhall) reported from Port Charlotte, Florida

    2/3 ...at namecheap. Either she is apathetic, rude or clueless but can’t, or won’t answer my questions. Finally, after going around and around she tells me, “Oh we don’t support that.” Would have been nice to have known that before now, but ok. I tell... @namecheap @NameCheapCEO

  • thebradleyhall The Bradley Hall (@thebradleyhall) reported from Port Charlotte, Florida

    2/3 ...at namecheap. Either she is apathetic, rude or clueless but can’t, or won’t answer my questions. Finally, after going around and around she tells me, “Oh we don’t support that.” Would have been nice to have known that before now, but ok. I tell... @namecheap @NameCheapCEO

  • thepepsicoman Merlin Sebastian (@thepepsicoman) reported

    2/2. Namecheap are still making me wait longer than an hour to get each service cancelled individually taking 30-40 mins each time (mail, domain + hosting)

  • UkaegbuGreatJnr Ukaegbu Great Jnr (@UkaegbuGreatJnr) reported

    @GloWorld pls can your resolve your issues with Namecheap domain sites and your IP address. I have been trying to load my site using your data but it's not opening but opens using other networks. #PriorityIsHigh

  • lumicx Daniel (@lumicx) reported

    @1mbsite I mean, I'll be honest - I like 1MB, it's a really cool service - but I don't see people paying US$50/year for 1 GB of web storage when they could go to Namecheap and get a 20 GB SSD and a .com domain for US$40/year

  • ChrisWiegman Chris Wiegman (@ChrisWiegman) reported

    @jcasabona I have to admit, I wouldn't go back to Namecheap. They broke the whois on a .bz domain I had and told me "too bad." I wound up losing the domain.

  • ChamanaOficial Chamus (@ChamanaOficial) reported

    @Namecheap Maria Kregel from support is clearly not understanding the Billing problem. I am trying to buy and pay, she tries to put me off. Very disappointed with this!!

  • d4rkn0d3 sYn - Dark Node Talk Show Host (@d4rkn0d3) reported

    @Namecheap @Namecheap After contacting your customer support through your ticket system and live chat your team was unwilling to even look into the theft issue. I will be forced to bring this issue to the next level and involve the legal system. #BTC #ETH #EthicsConf2019

  • pluc15 Pier-Luc Michaud (@pluc15) reported

    @Namecheap Our servers are not hosted at Namecheap so I don't think that's the issue. We are just getting some failures to resolve the domain in our logs for some very specific time frames.

  • zainabSULE Zainab M. Sule (@zainabSULE) reported

    .@Namecheap it's never cool when I'm logged out and can't log in. This keeps happening. And no, I didn't forget my password.

  • compuguy Alex Hall (@compuguy) reported

    @drahcir_rahl @Namecheap This is why I'm happy they support OTP via an app....

  • drahcir_rahl rahlzle dazzle: LFW remote SysAdmin (@drahcir_rahl) reported

    BTW @Namecheap I was talking to you. Trying to log into my account and you keep sending codes and I keep never getting them.

  • MarkusFogg Markus Fogg (@MarkusFogg) reported

    @Namecheap Thanks. I have been chatting for 1.5 hours with your support. Ticket is being created. Bad experience with this WP product.