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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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WhoGoHost
(@whogohost) reported
@the_ayodimeji1 @HazelParadise2 @Namecheap We are sorry you feel this way. Kindly state the issues you experienced with your service with us, so we can look into that and advise further. Motunrayo
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Abhishek Kumar Jha
(@DomainerABhi) reported
@Namecheap @NamecheapCEO What's the point if I have to contact support for this petty issue.
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Lawrence Ladomery
(@lozmatic) reported
@Gtarafdarr @Namecheap I once forgot to renew a .com.au domain and got stung bad. Like… a couple of hundred dollars bad. Because they don’t offer a grace period, unlike other registrars.
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Anon
(@alpha_starfox) reported
@MRetkoceri @Namecheap Same thing happened to me except it was 5 domains and now they’re selling for 40k+ combined **** namecheap
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Follow/
(@followTLD) reported
@UniverseTLD Suspect: Namebase and Namecheap with all this shady crap going on and their never ending silence.
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Jamie Dąbrowiecki
(@jdabXO) reported
@Namecheap Any known issues with custom DNS? Trying to apply two nameservers to a new domain but it's returning the error "Oops, something went wrong. Please try again."
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Hazel Paradise
(@HazelParadise2) reported
@the_ayodimeji1 @whogohost I don't know much about the service you are using but... Try @Namecheap. That's what I use for my two websites.
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Jet Philips
(@JetPhilips) reported
@Namecheap Namecheap used to have great customer care ranking almost 10/10. Their response time to resolve issues and problems for customers was very effective to the extent that the customer dont need to have any tech idea. But today, they cannot even resolve an SSL issue.
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HNSList
(@hnslist) reported
@DotDwebo @NamebaseHQ The giant has a bigger giant (Namecheap) as backup. I am VERY interested to see what happens when they solve their problems and business gets back to normal
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Blueladybug
(@SGEmail2) reported
@Namecheap Namecheap asked me to send a file with the full header and the original message-- who has time for this? For all the flood spam? Your system cuts down the long header, which makes it my problem.And then you will say that you cannot do anything about it. Ticket: IPB-195-75836
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Web.com
(@webdotcom) reported
@_JoshLimited_ @Namecheap We're sorry that you are transferring your domains. The service provide is distinct from that of other providers. Our customers come first. The cost of domain transfers are lower than that of renewals. This means they can charge you more for renewal than for the first transfer.
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Atul Ghorpade SEO
(@AtulAGhorpade) reported
@jamordomains @Namecheap That's bad @WeBrokerVC what do you think?
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Zainab M. Sule
(@zainabSULE) reported
Namecheap will refer you to a written article instead of fixing the issue.
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Andrea M. Darcy
(@AndreaMDarcy) reported
@Namecheap nice to offer bday deal even better if it worked as promised ;). It's only discounting new domains in checkout not working for renewals as suggested in your promo mail... glitch? Fix please! Cheers.
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Sune Gabelgård
(@paranoiapusher) reported
Hello @GoDaddyHelp @GoDaddy I am back with a new #phishing site, let's do a game here, I report here, have filled out the online form before the site is even live. Could you then try to take down this domain the @Namecheap way and not spend 36 hours again? Borgerserv[.]com and
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pastaMan
(@mhusnirizal) reported
More #seedstealers @Namecheap dappsremedy[.]live sychrofchains[.]xyz please take them down
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Scarcity News
(@ScarcityStudios) reported
@Namecheap terrible customer service 🤡
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Cari Creates Designs
(@CariCreates) reported
@Namecheap @Shyqir @NamecheapCEO Thanks for the info. That code was hidden behind a dropdown that is well below the "Renew Your Products" button presented for renewing, so that "how to renew" section is never seen, just fyi.
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Blueladybug
(@SGEmail2) reported
@Namecheap Actually this one went through - another one got bounced- it's an attack -- stop it please Ticket ID: IPB-195-75836 Subject: Fwd: Your chance to receive a FREE YETI Hopper M20 Cooler Department: Prohibited / Illegal Content Type: Issue
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WeBroker.VC
(@WeBrokerVC) reported
@AtulAGhorpade @jamordomains @Namecheap Reach out to their support team to see if they can provide any answers.
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adam parrish
(@adamparrish) reported
Just in case anyone is paying attention. I'm migrating off Namecheap for DNS tonight onto Route 53. I bet most of my stuff is gonna be broken until morning. Better now than when it's really live.
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CrankyOldDave
(@Halforums) reported
Trying to get the site back up but Namecheap is proving difficult. Holy crap this is frustrating.
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CrankyOldDave
(@Halforums) reported
@Namecheap Nope. Nothing. Biggest issue is the email associated with the account is no longer valid. It goes a bit deeper than that but that’s the crux of the matter.
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Jet Philips
(@JetPhilips) reported
@Namecheap Ticket Details Ticket ID: RCK-422-86003 Department: SSL Type: Issue Status: Closed Priority: High
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amplehype
(@amplehype) reported
@hnslist It's not an easy transition, but with that team NB problems will eventually be solved, and they'll have to put more effort into their services to bring their users back. If in exchange for difficult weeks, we're going to have the same quality of Namecheap, it's not bad at all.
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zdanl
(@dzethoxy) reported
I'm doing some work out at home now, but will go to the gym either today or tomorrow. Thinking of reinstalling & configuring nginx, & hoping that letsencrypt doesn't deny me a certificate this time. Ukrainian customer and tech support @namecheap turned off Dedicated at my request
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pastaMan
(@mhusnirizal) reported
@Namecheap please take these down: claimstation[.]online xvyhelpdeskiosolution[.]homes ytr6tyu[.]pro #seedstealer #cryptoscam
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Yr2
(@Y2r2r) reported
@Namecheap Your abuse team on every ticket just answer that they can't validate the issue. I don't understand the purpose of have such team in the company
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An Amazon organizer in NYC (fired)
(@Scramazon) reported
@jamieson Didn’t face a lawsuit (yet!) but FB, Namecheap, and other platforms tried to prohibit me from setting up accounts for Amazon Workers Services—services to help Amazon workers protect themselves from company harassment and start organizing. I suspect company complaints behind it.
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Efa Royce
(@EfaRoyce) reported
@Namecheap so your bday deal is only coming up for new domains not working for renewals despite your mail encouraging me to take 15% off renewals... glitch? Fix please! Cheers.