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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 05/22/2024 17:00

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Hosting (42%)

    Hosting (42%)

  2. Domains (26%)

    Domains (26%)

  3. Cloud Services (16%)

    Cloud Services (16%)

  4. Web Tools (11%)

    Web Tools (11%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BoliviaSanta Cruz de la Sierra Web Tools
EcuadorQuito Domains
BelgiumGent Web Tools
AustraliaTownsville Hosting
AustraliaSydney Hosting
United KingdomTeddington Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • CountShout Count Shout (@CountShout) reported

    @Namecheap Hello It's been 2 weeks but we are still facing the same issue.

  • Makcsecurity markkenyon_cs (@Makcsecurity) reported

    @JimBrowning11 @Namecheap Jim, when I worked for Sainsburys (which included Argos), we had this issue. For some reason domain registrar's are slow to act, & have no AI in place to stop it. Of course my only conclusion is that every £/euro/$ spent, means legitimate companies have to argue the case.

  • Makcsecurity markkenyon_cs (@Makcsecurity) reported

    @gentoo_python @JimBrowning11 @Namecheap If Primark is using a service from Recorded Future or Riskiq, they may get a notification. But domain registrar's do indeed take their time. They blame it on the possibility the domain might be legitimate. Despite evidence to the contrary. Why do domain registrars take so long?.

  • gentoo_python President Elect Robert William Ross(Root) (@gentoo_python) reported

    @JimBrowning11 @Namecheap The issue and reason for domain privacy, is identity theft of the registar or spam to the registar/catchall email used to register. This was and still is a huge problem with exposing your full name, address, number, etc on a dns record.

  • douglaskarr Douglas Karr (@douglaskarr) reported

    @Namecheap @martech_zone Thanks, disappointed in the response that you won’t do anything and now I have to hunt his host down despite the private registration.

  • BromeliaEth Bromelia (@BromeliaEth) reported

    @ExileDAO @NoKapRich Namecheap being centralized and all, accepts crypto as payment, therefore you can use the service anonymously. So, you may be wrong about that.

  • cgillum Chris Gillum (@cgillum) reported

    @fhtino @AzureStaticApps DNS might still be propagating? I also migrated my DNS domain from Hover to Namecheap since the former doesn't support ALIAS records (and is more expensive). The DNS migration might not have fully propagated everywhere yet.

  • ineedahelmet Rob Miller (@ineedahelmet) reported

    Hey @Namecheap You are hosting a scam website designed to look like @DetrNevada's web site for Unemployment Insurance claims. detr-nv(dot)rest is being text-blasted to countless people. It sits on your servers with IP Do the right thing and take it down.

  • HaydenAylor Dax (@HaydenAylor) reported

    @Nicholasvanj YouTube is great. Also if you are having trouble Namecheap has a cheap high bandwidth VPN service that will allow you to connect to twitch at other server endpoints with next to no loss in latency.

  • rem @rem (@rem) reported

    Surprisingly bad experience from @Namecheap's legalandasbuse account. Stock replies that come off very copy and paste. I've used NC for over a decade, feels a shame to fall down on what I'd consider a fairly important part of their support.

  • theeliarasantos Eliara Santos - Knowledge is Power & Freedom (@theeliarasantos) reported

    @Namecheap What the hell is going on that I can't log to my dashboard? I had to put my site under maintenance mode through Easy wp because both wp-admin AND website are not working! Please help!

  • pbuzdin Pavel (@pbuzdin) reported

    @Namecheap is the worst payment experience i ever seen

  • StopForumSpam StopForumSpam 🇭🇰 (@StopForumSpam) reported

    @OllieKillean yup, namecheap took down about 20 of their domains

  • leirinart 💫Leirin🌙 (@leirinart) reported

    @SilvaRymes Yes, could you help me? I purchased my url of choice from namecheap, made it so the url would redirect to my neocities page, and also input the new url into a box for that in neocities, and now the site won't load period (with either url)...

  • Hipopotofobia Hipopotofobia  (@Hipopotofobia) reported

    @Namecheap very disappointed with your customer service. They require my old exp date of a card I had 3 years ago to disable 2fa? How TF is anyone supposed to recall that? My bank does not even have that info...

  • NourOumousse Nour Oumousse (@NourOumousse) reported

    Hey @Namecheap Why there isn't a way to export archived emails on PrivateEmail at once? if there is please help!

  • Vince_Kaufman Vincent Rosetano (@Vince_Kaufman) reported

    @JimBrowning11 @Namecheap There was one with almost the exact same script posing as a fake Texas Roadhouse page in the US. Thankfully that one was shut down immediately but they're persistent.

  • dcsan david 'DC' collier (@dcsan) reported

    @alidasun @Namecheap Fwiw I find namecheap had the best support among registrars but it must be stressful with an impending expiration.

  • Stijnvi13 Stijn (@Stijnvi13) reported

    @JimBrowning11 @Namecheap That's what ICANN is for Unfortunately, a lot of companies offer services to hide your real information, even so law enforcement can't track you down

  • clementsphil Phil Clements (@clementsphil) reported

    @JimBrowning11 @Namecheap Just as bad is that when posting warnings under obvious scam posts on FB I get warnings and deletions as my warning 'goes against community standards' WTF

  • PrincewiIIChuka Princewill Chuka (@PrincewiIIChuka) reported

    Willing to bet money that NameCheap has the most effective customer service in the world. Agents are online 24/7 All technically sound, not a bunch of pacifiers and placeholders like Facebook

  • heryalijara Hery (@heryalijara) reported

    @Namecheap Hello I'm trying to contact support but I'm not getting an answer.

  • a2br_ a2br (@a2br_) reported

    was about to purchase a domain on @Namecheap when its price suddenly went from $.86/year to $200/year with a new "Premium" tag. WTF JUST HAPPENED U CANT JUST CHANGE UR MIND THATS CHEATING

  • jaydestro jay gordon 🦍 (@jaydestro) reported

    my wife got a php related intrusion alert from her namecheap account and it reminded me of "the bad old days" running clamav all day on VMs

  • PatrickSocha Patrick Socha (@PatrickSocha) reported

    @TweetsOfSumit @INWX Switch to @Namecheap. I've been with them >10 years, having been with some god awful registrars before. Fully recommend them. Bonus points: they offer U2F/Yubi key support

  • nerthegame Never Ending Realms (@nerthegame) reported

    Thank you, Victoria @Namecheap, for sticking with me for 3 hours until my mail and cPanel problems were solved! I can't wish for a better Customer Service agent!

  • marmurube 🎃 NightMARe MURDERube 🦇 (@marmurube) reported

    @kanedr I like @Namecheap. Excellent customer service.

  • alidasun Alida Sun (@alidasun) reported

    @Namecheap surely you can understand that a gap from 2 hours to over 5 hours with no reply after over 2 weeks of non-responsiveness is cause for concern? My domains are about to expire and namecheap hasn’t done anything to help.

  • MixtrixFix Mixtrix (@MixtrixFix) reported

    @daisiesandhalos be somewhere with all your info that is technically also a vanilla site, so its better than nothing I use custom domains for all kinds of **** too actually. like vanity plates lol but if you need to buy more try namecheap they have the weird ones for only a cpla bux

  • monzo Monzo (@monzo) reported

    @iJackWilson @Namecheap Hey Jack 👋 We're sorry to hear you've received a message like this 😞 This was not sent by us, it was a phishing message pretending to be from Monzo. You can report this to your mobile network provider by forwarding the message for free to 7726. Thanks!