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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Tim
(@rainertec) reported
@bretwp @Namecheap Correct. Even after multiple support requests, they wont/cannot remove. But if it became an issue, dedi would be the next option.
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Ken
(@Iam_Profken) reported
@Namecheap I tried to register my domain and it was turned down, even after your customer care asked me to hold on to see what she can do and at the end nothing was done.. This is the second time in a role now
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Mallory Leigh
(@MalloryLeigh78) reported
@Namecheap Help!!!! I can’t login to my account - just get pointed to another login screen. And my DNS is now pointing to my old website!!!
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Adam Podolnick
(@podman) reported
@namecheapCEO Namecheap's legal team threatens to disable my company's domain name due to "phishing." No phishing is happening; it's a website for one of the largest banks. The legal team demanded proof over a weekend when none of the bank's employees were available. Please help!
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Gio Kakhiani 🏴☠️🇺🇦
(@bestbubbledev) reported
@njhern Yeah somewhere in that range. Namecheap is a good one too. Tbh I only use Google Domains but they do not support .ai for some weird reason...
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Atul Kumar
(@techofweb) reported
@Namecheap incognito for chrome not working... checking in another browser in IE #namecheap
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Jwets
(@jwets_com) reported
Need a reliable domain registrar? Consider GoDaddy, NameCheap, or Google Domains. GoDaddy is one of the largest domain registrars. While their customer service isn't the best, they are still reliable.
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Namecheap.com
(@Namecheap) reported
@chrisjfranko Hey Christopher, if there are no funds in your Namecheap account balance or there are issues with your card (for example, no money on a debit card; a credit card is not valid, or there's a limit on payments), the renewal will not happen
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eplayer-tv
(@EplayerTv) reported
@Namecheap The one in which you tell me to wait? The one in which you told me you wont help me?
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vasilis stamos
(@vstamos_) reported
@Namecheap it’s like your support … random answers , random likes … ooooo do not forget and backups of your site with NO guarantee for internal use only !!!!!!!
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Bret Phillips
(@bretwp) reported
@rainertec @Namecheap assume it's service side? and you don't have any control over it?
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Yemi Philips
(@olayemi_philips) reported
@UBAGroup Hello uba, I made a transaction on my dollar card on the 10th of March, tried to pay for a namecheap service but transaction didn't go through, however $33 was deducted from my account. I hoped it would be refunded but it hasn't since then, I have screenshots and more
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Jwets
(@jwets_com) reported
Need a reliable domain registrar? Consider GoDaddy, NameCheap, or Google Domains. GoDaddy is one of the largest domain registrars. While their customer service isn't the best, they are still reliable.
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vasilis stamos
(@vstamos_) reported
Disappointed with @Namecheap's backup service. Despite claiming to provide a backup of my site, it turned out to be unreliable. #Namecheap #WebsiteBackup
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Tejas Gandhi @socialtejas
(@socialtejas) reported
@Namecheap why your website is down since 14th March 2023 till date.
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yDomainer.com
(@yDomainer) reported
@Namecheap and @NamecheapCEO Your phone number verification system is deficient and fraught. Holding up domain registration for hours. Needs immediate fix.
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Atul Kumar
(@techofweb) reported
@Namecheap sorry but not working in incognito or not in another browser also.... any other solution
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Mohit Chaudhary
(@mohitkchaudhari) reported
@Namecheap I have to renew my domain, I have been trying to do the same, but your website is not working. Please solve it.
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Ketan W
(@ktn00b) reported
@Namecheap Thats what I am doing for now, but I hope I dont have to do keep doing this. I understand that tech companies face a lot of extra scrutiny in India, so I empathize with your issues.
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${slug}
(@iPariola) reported
@okpe_onoja @mikey24_7 @ourpaydayHQ It worked once, but the issue is from Namecheap
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vasilis stamos
(@vstamos_) reported
Hey! You know @Namecheap provides backups of your site with NO guarantee , for internal use only !!!! Everybody go to @Namecheap !!!!!! Way to go !!!!! #hosting my worst ever experience !!!!
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Atul Kumar
(@techofweb) reported
@Namecheap unable to open your website here in India... I knowsome ISPs have blocked you but by when i will be abel to login namecheap. Please sugegst #namecheap
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Pramod🔸️Front-end Dev & More🔸️
(@Pradj7) reported
@Namecheap Namecheap down! 😶
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Hamilton🧪
(@onaha_) reported
@Namecheap I can't send messages on your support center chat since yesterday, what's going on?
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Waldo
(@waldobroodryk) reported
@andigalpern @Namecheap It was previously purchased via GoDaddy, and used to be pointed at a SquareSpace site. At first I had an issue with the Let's Encrypt SSL. So I generated a new one via reverse proxy using CloudFlare. Might try to generate one more. I hope that you can get that domain back!
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Tim
(@rainertec) reported
@bretwp @Namecheap I've been using it for over 2 years now. Never had an issue. Always fast support, even on the budget plans. The only time there was disturbance was when the Ukraine was started as they had a lot of support positions there, but now its running smoothly again. There's only 1…
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Josip Crnković
(@jcrnkovic95) reported
Hey @Namecheap, I can't seem to sign in. I have 2FA enabled and when I enter my username/password, I should get redirected to the 2FA verification page, but it just keeps redirecting forever.
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Ghost.idle - Creating AI/SEO content
(@Ghost_idle) reported
3. Choose a Host Focus on the following: Security - you must get an SSL Certificate Server Location - Make sure you server is located in the country you are sending traffic to. Support - 24/7 Is a must just in case something happens. I use Namecheap others are available.
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Prince O. | Top Rated WordPress Website Designer
(@PrinceOwems) reported
@ourpaydayHQ @Namecheap And most times Facebook and Google ads are unable to charge which is terrible because it's obvious that its a fault from your card, one minute payment goes through and next minute it doesn't. Causing my ads inactivity on Facebook and account suspension on Google.
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Christian Desrosiers
(@reallymemorable) reported
@velaatpub @Namecheap I have been a GoDaddy customer for literally 10 years. The last 6 months have seen an atrocious decline in service quality. Earlier this month, they broke my email out of the blue, forcing me to spend 5 hours on support calls to resolve it.