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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Fly Cruise Stay (Fly High Pay Low) ®
(@FlyCruiseStay) reported
@Namecheap Hello. Our website is currently down as we could not locate any renew website hosting in the products section on the dashboard. We have submitted a ticket, & fully understand the difficult situation your fantastic Ukrainian tech support team members are facing. #StandWithUkriane
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Dhiren ray
(@Dhiren_ray) reported
@Namecheap If your support system is not good at least you must warn customers before suspending the account. How much has a business affected your service? No one responding tickets, no live chat, no call option Such an irresponsible hosting provider.😡
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ariele.eth
(@takelightly) reported
The customer support @Namecheap is one of my favorite. Had 2 issues in the last month, got competent and friendly help to resolve them promptly. 👌thanks @NamecheapCEO
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pɹoʍssɐԀ uǝIoʇS
(@StolenPW) reported
@zii_moha @Namecheap @StableOneMatic Theres no such thing as internet freedom and a domain/host provider may stop providing a service any time they wish for any reason.
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Ren
(@rennie_le_smurf) reported
@jetsam729 @Namecheap which is why I'm put off using them, although I was under the impression they were refunding the users affected, although it sounded like it's either not automatic, or not working as planned
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[729] jetsam
(@jetsam729) reported
@rennie_le_smurf @Namecheap they were NOT going to return from the beginning. it shows in all their actions. Personally, I never received from them. and they just depict the work on the return of funds :)))
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Mangesh Bhardwaj
(@MangeshBhardwaj) reported
I was promoting @Namecheap from @CJnetwork and have not gotten payout for the last 3 months. This is very frustrating. Also no response from the support team.
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Marek Zee
(@MarekZee) reported
@phlowes @StockMKTNewz @Namecheap been with them for 15 years and have managed more than 50 domains with them. Never an issue, very reasonably priced.
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Conrad Longmore 🇪🇺
(@ConradLongmore) reported
@GelosSnake @Namecheap It seems they are better, but they're still the registrar of choice for the bad guys I end up dealing with.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://usarmyretirementdepartment[.]com/meridiantrustfund[.]com/login[.]php #namecheap
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XUMM Support
(@XummSupport) reported
Dear @Namecheap, please take action at ticket #FFL-731-51820 as soon as possible. enabledserver com is passing themselves off as a website where you can claim airdrops. They are trying to scam/phish people by asking them to fill in their secret keys. Please take down ASAP.
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Omri Segev Moyal
(@GelosSnake) reported
Is it me or @Namecheap are the worst domain provider when it comes to abuse support?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://please-remove-immediate[.]com/lloyds/Login[.]php #phishing #lloyds #namecheap
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Damon Didier
(@damondidier) reported
@namecheap I have a website down, your code via email isn't working and your live chat isn't available. Pls message me back for resolution.
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Dhiren ray
(@Dhiren_ray) reported
Dear NameCheap, Why your support is slow? If you don't support clients immediately then why you're spending an account. It's not illegal without information client you suspend the account? @NamecheapCEO @Namecheap I'm waiting for the last 7 hours to get back my site live.
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Vmediang
(@Vmediang1) reported
@UBACares please I made a purchase on namecheap on March 7, 2022 which I was debited and immediately refunded. Namecheap claims to have made a refund to my bank which will reflect in two business days but I am yet to receive the money can you help?
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://relationsercure[.]com/support[.]php #namecheap
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Chris Lee
(@chrsphrlee) reported
I just went and moved ur domain on to namecheap Feel like Kanye but I ain’t really go blame Skete Sunday service for the purpose I don’t blame keep Family dinner ain’t a winner Can you wait please Before you fake up and just go head leak these texts Came to be my Best
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ᴅʏᴍꜱ ᴏꜰ ᴄᴀ
(@DjSpindim) reported
@MissMiaMina @buchionthelow @Namecheap Their customer service is open for a short time frame thou mostly you can send them a dm here on this bird app they’ll attend to it asap
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Jordan
(@0xJordan) reported
@BeginnerSeoTips Definitely seen this before on GoDaddy, but never had it happen to me on namecheap
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Creativity and Code
(@CreativitynCode) reported
DNS problem solved. Thank you @Namecheap for your fantastic customer service!
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ghazi
(@binarandi) reported
namecheap does NOT support CNAME flattening???
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Joe Oney
(@joeoney) reported
@Kostastsale @TheDFIRReport @Namecheap Nice breakdown! To add in what I’ve seen post credential theft, I’ve observed similar actors making legacy protocol (usually IMAP4) calls to Exchange Online to verify credentials and check access. It’s an easy thing to hunt for via AAD sign in logs.
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Niraj Tolia 💉💉💉
(@nirajtolia) reported
@Namecheap Are you having 2FA login issues? My Yubikey seems to work everywhere but on your system. The website says my OTP code has already been used or expired.
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Snider.lthn
(@Snider_dev) reported
@Namecheap Heya, is the TLD `.hn` in the plans to support? I need to renew but prefer to transfer in, maybe next year?
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illegalFawn
(@illegalFawn) reported
@Namecheap what?! have you taken down /ghostbin.com ?!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://www3-mtbaccess[.]com/M%26T/login[.]php?online_id=41711cb0c3667476b2db53432&country=&iso= #phishing #mandt_bank #namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://trafficstation[.]org/login[.]php #namecheap
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Michael Njoroge
(@hezron_mike) reported
This companies posting everyday that they stand with Ukraine, why didn't they support Libya, Palestine and the others. Cc #namecheap & Paypal
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Roxann Alkali
(@nothank22499321) reported
Put @Namecheap on your list of unethical orgs to never do business with.