Namecheap status: hosting issues and outage reports
Problems detected
Users are reporting problems related to: hosting, e-mail and domains.
Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Namecheap
Namecheap is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
13 hours ago | |
 Cochabamba
|
Domains | 17 hours ago |
|
Cochabamba
|
19 hours ago | |
 Bogotá
|
20 hours ago | |
 Ciudad Jardín
|
22 hours ago | |
 Lima
|
Hosting | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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The Anarchist Gamebook (@anarchygamebook) reportedDear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious
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May (@mayritosky) reportedI still don't have access to my website and emails ! When are you going to correct this issue? @Namecheap
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NHL Nation (@NHLNationDotCom) reported@bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball
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Jeremys Game (@JeremysGame) reported@Namecheap Domain and website down no Chanel
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B Diesel (@BDiesel6) reported@Namecheap So if a specific email address receives some emails from the outage does that mean they have received all of them? OR For a single email address are some emails delivered and some still possibly coming? —— If the latter, what time on a clock is the “nearest time”.
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X Space (@spacesX247) reportedI almost bought services from them 3 days ago. Namecheap says We're currently experiencing service disruptions due to a power outage affecting our datacenter in Phoenix. We're sorry for the disruption this is causing. Our team is working to restore services as soon as possible. We'll keep you updated.
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Fidelis Musamba (@DevFidelis) reportedJust when I thought I was done for the day, @Namecheap spawned a side quest. 💀 Nothing says “goodnight” like a Namecheap outage. 😭
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Toyin Omotoso (@toyinomotoso) reportedEveryone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.
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PixelPioneer (@PixelPioneerOnX) reported@PaulMugenda @Techparleynews @Namecheap I have a ticket open. They are not acknowledging anything regarding it being broken on their end. I have multiple sites. All php is broken and on their end.
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Matt A. Tobin (@mattatobin) reported@NamecheapCEO I really am considering just going somewhere else or running my own email server. Namecheap has become a farce in the past three or four years. Not too long ago when I had an issue I could reach a tech maybe one transfer to another tech.. Now its AI and CSRs.
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PageWatcher (@osint42) reported🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown
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NiSHAT (@rednishat) reportedSo @Namecheap is down, their sister concern @spaceship is down to because its use the same data centre... I use spaceship shared hosting... There go all my sites now down And i had to login their dashboard to learn this after couldn't access my sites...no email no communication 🫠
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Julián Quiñones Ruiz (@jequinones92) reported@Namecheap @notfound2k23 12 hours without service, this is unnacceptable...
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MageGate Games | MageGate.com (@mage_gate) reportedOur email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!
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Tech | Amithy (@amithy_one) reportedA cooling failure shouldn't equal a domain hostage situation. Hardware fails, we get it. But locking us out of our domain panel so we couldn't even migrate our DNS elsewhere cost us a full day of transactions. Fix the single point of failure. @Namecheap
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TheFetom (@thefetom) reportedWait, NAMECHEAP IS DOWN, since when?, cause I already decided my ad was starting to annoy me .
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Generic human (@genericish) reported@Namecheap Mail still down for me
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Max Joolean (@daniel_l_long) reportedThis namecheap being down is crazy
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Ibrahim ja'far (@El_noori101) reported@samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed
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guho (@guho) reported@bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.
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jj (@Divopanel) reported@NamecheapCEO I lost $50.88; I’m going to open a PayPal dispute if they don't resolve the issue. I contacted support, but they didn't help—even though they charged $50.88 to my PayPal! All my sites are down! (Over 22 sites with Namecheap).
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Joshua Wheaton (@wheathins0) reportedHey @Namecheap — want to explain this? At 8:03 AM today, your own status page told customers: “We are experiencing an ongoing DDoS attack that affects the Private Email and Jellyfish services.” I took a screenshot. That status post now appears to be gone. At 8:35 AM, the explanation became a cooling system failure at your Phoenix data center. Meanwhile, customers have spent the entire business day essentially dealing with email, hosting, DNS management, and support disruptions. So which is it? A DDoS attack? A data-center cooling failure? Two separate simultaneous failures? Something else? And more importantly: why was the DDoS status post removed? Customers deserve a complete incident timeline, a postmortem explaining what actually happened, and an explanation of what redundancy existed to prevent a single data-center infrastructure problem from crippling this many services. I've got the screenshot. I'd really like to hear the explanation.
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Ben Grant Mitchell (@Ben_G_Mitchell) reportedIt seems a coincidence that the day after @Namecheap launch new private email system the servers go down and there is a mass outage? The 'cooling failure' story sounds vague at best, and apparently there are multiple explanations being offered as to what happened. #namecheap
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reportedWe’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.
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Andy Rowe @399 (@andyrowe) reported@shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.
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Matt A. Tobin (@mattatobin) reported@NamecheapCEO Indeed may as well go back to Network Solutions.. so what are you offering? Namecheap should be RESISTING the service business in support for their core clients.. BUILDERS. The kind that supported you when you severed from enom.
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Idowu Olayiwola (@idowuolayiwola) reported@TheRealTbch @NamecheapCEO I can't believe my eyes right now. I moved to namecheap in 2015 when the hosting company I'd been working with for 11 years shut down without notifying us. I hope this is not a dejavu
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Senior Prophet keane (@b1gdom_) reported@Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap