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Namecheap

Namecheap down? Current status and problems

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 67% Domains (67%)
  • 33% Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Paris Domains 1 month ago
Guayaquil Cloud Services 2 months ago
Zürich Domains 2 months ago
Zionsville Hosting 3 months ago
Lake Charles E-mail 3 months ago
Marinha Grande Domains 4 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • APT_Namecheap
    APT_Namecheap (@APT_Namecheap) reported

    @pixeltrix @Namecheap Hi! In order for our Abuse team to perform a proper investigation and take action, please submit a report on our website. Once it is done, since we can't work our ticket queue in a normal fashion we will prioritize the ones that make us look bad, such as yours. The rest can rot.

  • clukawski
    thinkpad dropper 🦏 (@clukawski) reported

    @Namecheap I shouldn't get a nondescript 500 error when I type in an address into a field, it should tell me on that page that I've typed something incorrect. I'm saying is having a customer go through a separate FAQ page to handle address in put is just incredibly bad UX y'all

  • clukawski
    thinkpad dropper 🦏 (@clukawski) reported

    @Namecheap Yeah as software developer this is an input sanitization problem and not a problem with my web browser But also as someone who had to enter an address several times until the checkout process liked it, that was also obvious.

  • makeorjake
    Jake (@makeorjake) reported

    I login today to message them (7 days later, a lot, but not unreasonable) and THEY CLOSED THE TICKET. I waited a month in order to get ghosted by your help desk team. I love Namecheap, but this has really hurt our relationship.

  • clukawski
    thinkpad dropper 🦏 (@clukawski) reported

    I've had to reformat a perfectly valid address twice to register a .ca domain now @Namecheap @ciranews fix your **** please "Internal Error Sorry, [...] Details: .CA domains - Please enter Registrant state code ON for the state Ontario."

  • iHeartMalware
    !! STOP Scammers are Ruining Nigeria !! (@iHeartMalware) reported

    Due to the wonderful support from Namecheap, it seems like we have a new #APT in the mix. Welcome to the club @APT_Namecheap! (and no, that's not mine)

  • mundofuturoca
    Mundo Futuro (@mundofuturoca) reported

    @Namecheap thanks @Namecheap for your quick response, the problem was early in the morning, occurred due to a global server failure apparently, but it works perfectly right now

  • Jeandanne1
    Jean (@Jeandanne1) reported

    Moving from @Namecheap to @njal_la cuz they just cancelled my VPS out of nowhere and said “network attacks”.

  • MrD3vil0
    Faھad (@MrD3vil0) reported

    is @Namecheap is fraud? the mention in dedicated server that they will give me 960 x 2 ssd when I purchased now there is only 1 960gb ssd and saying the 2nd ssd can be only used for backup?? wtf

  • DonerWinfield
    Winfield Doner (@DonerWinfield) reported

    @dottechdomains @Namecheap #MyStartinTech A Timex/Sinclair 1000 computer. With a 9 in b&w tv 8k memory expansion pack and a cheap tape recorder. My brother and I would sit with a magnifying glass to type in the programs very carefully, as one bad vibration would crash the computer and wipe it out.

  • nitin_garg
    Nitin Garg (@nitin_garg) reported

    @Namecheap - site down; domain was set to auto-renew with valid payment. Being asked to pay $80 to restore. Why? Bad site design & customer policy. Please fix asap. chat id - WHO-147-23876 @NamecheapCEO

  • kripeshadwani
    Kripesh Adwani (@kripeshadwani) reported

    @HiAbhayKulkarni @GoDaddy @Namecheap GoDaddy markets a lot and have a good customer support for beginners. Totally agreed with the Indian payment option on Namecheap💯

  • WatcherJoshua
    Joshua @ZeldaUniverse (@WatcherJoshua) reported

    @AdaRoseCannon @tabatkins @Namecheap I had to go look up this report...I hope they can do better. I've used NameCheap to register domains for more than a decade and started using their hosting for my small projects a few years ago. They've always been really helpful when I contact support, so I've stuck with them.

  • bidens_mac
    Hunter Bidens 💻Laptop💻 - (10% for the big guy) (@bidens_mac) reported

    @Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process.

  • ttuccoo
    Nabil Tayeb (@ttuccoo) reported

    @Namecheap so our ecommerce site has been down for 12h because you don’t know how to register a DNS. No resolution just useless apologies from your customer service!!!!!!!

  • HSAFTeam
    HS-AFTeam (@HSAFTeam) reported

    @Namecheap Hello, how is going the issue? Currently fraudulent domain name is active. Please, disable this asap.

  • imcool1337
    Some Guy (@imcool1337) reported

    @GoDaddyPro **** godaddy all my gay friends use namecheap

  • _DaveRandom
    Chris Wright™ 💉 (@_DaveRandom) reported

    @p0welly @Namecheap anonymity is very important, but the tech to enable anonymity *with* accountability has existed for a very long time - I can think of at least two viable X.509-based approaches to this problem, and that's just one of several potential underlying mechanisms

  • bidens_mac
    Hunter Bidens 💻Laptop💻 - (10% for the big guy) (@bidens_mac) reported

    @Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process. Been like that for years now. Desktop and Mobile.

  • beardedattack
    beardedattack (@beardedattack) reported

    @Namecheap .... what kind of support is this According to our records, your dedicated server has been reset up for another customer. Due to a human mistake, another user was able to purchase your server, even though you were using it for a few days

  • petecodes
    Pete from No CS Degree (@petecodes) reported

    Namecheap not adding domains to cart :( Prob not a bad thing for my wallet

  • NamecheapCEO
    Richard Kirkendall (@NamecheapCEO) reported

    @ed_edwardson @aardrian @Namecheap Hey guys, I'm very sorry to hear you're having issues with our site. I will have someone take a look to see if something is not up to date. We are also working on a new version of our site behind the scenes that will hopefully solve a lot of the problems you are experiencing.

  • BryanCo72278084
    Bryan Cole (@BryanCo72278084) reported

    @caozilla @Namecheap I help with account recovery and hacking kindly send a dm

  • moshsrv
    /\/\Ø$|-|$Яv \m/@.@\m/ (@moshsrv) reported

    @Namecheap hey come on even if i submit the report to you would do shlt like you never did, you must repond better if a high rank organization step in you toes, im only giving a head's up , stop slepping at your job, maybe you stop to ignore the abuse mails.

  • NYChamber
    New York's Chamber (@NYChamber) reported

    @Namecheap Sophia ferrer and Avery daniel from getmailinglist domain bought under your company is sending out emails with our @NYChamber name on it. Shut them down! #fraud #getmailinglist

  • WilfSplodNokit
    Richie (@WilfSplodNokit) reported

    @AccessiBe Primarily NameCheap. Your overlay nags me to engage keyboard support, which I do not require. Ignoring it doesn't help as it prevents me from interacting with their site as I did prior to your overlay being added. Please remove the infection

  • caozilla
    Mike Cao (@caozilla) reported

    @Namecheap been a customer with you for years but now I'm quitting. Your support is terrible. Been locked out of my account for 10 days with no response.

  • okere_fisayo
    Fisayo Olowookere (@okere_fisayo) reported

    @Namecheap Having issues with my namecheap I don't know sending me to a 403 forbidden page & it keeps persisting how do I go about that? Thanks!

  • babyoil008
    Baby Oil (@babyoil008) reported

    @Smartiepants73 Namecheap is just same domain service as godaddy. What we can try to find is "person of contact" usually its must listed when you want to register your domain (.com or .co.uk or whatever) through domain service company.

  • donnamroberson
    donna roberson (@donnamroberson) reported

    @Namecheap No. The support is tier one or below all chat which they send links so your problem must require a canned response . Be careful registering domains. All support is off shores the “corporate office “ cannot he reached nor can anyone in US @