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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Koala King Pin Tim
(@IBeThieving) reported
@TrueGameData @Namecheap Never goes down use them for everything haven’t had a site go down in 4 years there support is also amazing
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M Z Daryabeygi
(@ginkgomzd) reported
@Namecheap Yes, same result from different device, browser, and ISP. Those files are served by a CDN, so if you are having trouble reproducing, they might be having regional issues.
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Jean
(@Jeandanne1) reported
Moving from @Namecheap to @njal_la cuz they just cancelled my VPS out of nowhere and said “network attacks”.
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Baby Oil
(@babyoil008) reported
@Smartiepants73 Namecheap is just same domain service as godaddy. What we can try to find is "person of contact" usually its must listed when you want to register your domain (.com or .co.uk or whatever) through domain service company.
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Hunter Bidens 💻Laptop💻 - (10% for the big guy)
(@bidens_mac) reported
@Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process.
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Faھad
(@MrD3vil0) reported
is @Namecheap is fraud? the mention in dedicated server that they will give me 960 x 2 ssd when I purchased now there is only 1 960gb ssd and saying the 2nd ssd can be only used for backup?? wtf
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Mundo Futuro
(@mundofuturoca) reported
@Namecheap thanks @Namecheap for your quick response, the problem was early in the morning, occurred due to a global server failure apparently, but it works perfectly right now
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Hunter Bidens 💻Laptop💻 - (10% for the big guy)
(@bidens_mac) reported
@Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process. Been like that for years now. Desktop and Mobile.
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lunchtime
(@itsluncht1me) reported
@Namecheap Hey, pretty sure your customer security is compromised. I just used a BRAND NEW card 2 days ago on your site to renew my domains and mistakenly saved it and my billing info to my Namecheap profile. This morning my card was used in Singapore and on AliExpress.
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Some Guy
(@imcool1337) reported
@GoDaddyPro **** godaddy all my gay friends use namecheap
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Richard Kirkendall
(@NamecheapCEO) reported
@ed_edwardson @aardrian @Namecheap Hey guys, I'm very sorry to hear you're having issues with our site. I will have someone take a look to see if something is not up to date. We are also working on a new version of our site behind the scenes that will hopefully solve a lot of the problems you are experiencing.
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Nabil Tayeb
(@ttuccoo) reported
@Namecheap so our ecommerce site has been down for 12h because you don’t know how to register a DNS. No resolution just useless apologies from your customer service!!!!!!!
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Brandwise UK
(@BrandwiseUK) reported
Is anyone at @Namecheap answering support tickets today? Haven't ever waited this long before for support. #XPP-772-13159
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Bryan Cole
(@BryanCo72278084) reported
@caozilla @Namecheap I help with account recovery and hacking kindly send a dm
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!! STOP Scammers are Ruining Nigeria !!
(@iHeartMalware) reported
Due to the wonderful support from Namecheap, it seems like we have a new #APT in the mix. Welcome to the club @APT_Namecheap! (and no, that's not mine)
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Jake
(@makeorjake) reported
I login today to message them (7 days later, a lot, but not unreasonable) and THEY CLOSED THE TICKET. I waited a month in order to get ghosted by your help desk team. I love Namecheap, but this has really hurt our relationship.
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childish RAMbino
(@CyberQuixote) reported
@APT_Namecheap man i cant believe all you need to do to work in computers is to be an unhelpful piece of **** (Namecheap)?
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New York's Chamber
(@NYChamber) reported
@Namecheap Sophia ferrer and Avery daniel from getmailinglist domain bought under your company is sending out emails with our @NYChamber name on it. Shut them down! #fraud #getmailinglist
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Richie
(@WilfSplodNokit) reported
@AccessiBe Primarily NameCheap. Your overlay nags me to engage keyboard support, which I do not require. Ignoring it doesn't help as it prevents me from interacting with their site as I did prior to your overlay being added. Please remove the infection
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Fisayo Olowookere
(@okere_fisayo) reported
@Namecheap Having issues with my namecheap I don't know sending me to a 403 forbidden page & it keeps persisting how do I go about that? Thanks!
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Pete from No CS Degree
(@petecodes) reported
Namecheap not adding domains to cart :( Prob not a bad thing for my wallet
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Nitin Garg
(@nitin_garg) reported
@Namecheap - site down; domain was set to auto-renew with valid payment. Being asked to pay $80 to restore. Why? Bad site design & customer policy. Please fix asap. chat id - WHO-147-23876 @NamecheapCEO
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La Purp - Stream New EP: 🎶 Brick By Brick 🎶
(@SarahlakaliAria) reported
Well @Namecheap just pulled a full on backhanded scam on the auto renewal service of all my domains,so until this issue's resolved then I'll have to change every link on every social media& create whole new web pages. Be advised, if you used them to purchase any of yours. TBC..
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Mike Cao
(@caozilla) reported
@Namecheap been a customer with you for years but now I'm quitting. Your support is terrible. Been locked out of my account for 10 days with no response.
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APT_Namecheap
(@APT_Namecheap) reported
@pixeltrix @Namecheap Hi! In order for our Abuse team to perform a proper investigation and take action, please submit a report on our website. Once it is done, since we can't work our ticket queue in a normal fashion we will prioritize the ones that make us look bad, such as yours. The rest can rot.
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Shk Haseeb
(@ShkHaseeb6) reported
@Namecheap Please resolve the issue regarding payment. This is the risk management team ticket id. Please response as early as possible its urgent situation. WTE-143-69183
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donna roberson
(@donnamroberson) reported
@Namecheap No. The support is tier one or below all chat which they send links so your problem must require a canned response . Be careful registering domains. All support is off shores the “corporate office “ cannot he reached nor can anyone in US @
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nullcookies
(@nullcookies) reported
@Namecheap No, you have to create a support ticket first.
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello, how is going the issue? Currently fraudulent domain name is active. Please, disable this asap.
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Andrew Kim
(@dearandrewkim) reported
When I first tried, I followed the instructions and waiting patiently, it still would redirect. I then contacted Namecheap support who told me this couldn't be done because of the type of domain that I bought and something about SSL certification not being activated.