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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hero of the Sprites
(@HeroOfTheSprite) reported
@streamlabs am trying to cancel the namecheap renewal but every time I click on the link in the email it gives me a 500 error page
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Save Doctor Who
(@Savethedoctor) reported
@juanssee @NamecheapCEO @Namecheap How long did it take them to reply? Anyone ever get support for Namebase? 1000s hung up in auctions that ended and are stuck in reveal with the “error contact support” on their discord and sent in via namebase support?
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Hariharan. V
(@KumbhaTech) reported
@NamecheapCEO @Namecheap Hi Richard, I want you to jump into this issue as this is a major escalation and your technical team is incapable of providing the ETA for this. @Namecheap is going to worsen these days and almost frequently I am raising the ticket. [#AQC-621-62273]:
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Bill Blake
(@BillBlake2018) reported
@ninanet @Namecheap @GaryM03062 Hopefully they'll have the decency to grovel a little for their outage. :) I used to run small ISPs back in the dialup age. If you'd called us, you'd have got my tech or my boss, who could solve the problem or would get me right on it. That's not the world anymore.....
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap as soon as any hosting plan ends. And not caring for my interests. Delayed replying. A miserable result. I will not recommend you to anyone yet. All hosting evaluation sites owned by me. I will rate you as the worst ever.
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Bolaji Anifowose.
(@itsMoveek) reported
@za_icon The customer service is better than namecheap?
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rektmerev.eth
(@RektmeRev) reported
@BradyMck_ @Namecheap @HNS wow thats really bad...so dapp is restricted words now?
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap Yesterday, I was surprised that one of my hosting plans was suspended, and in your correspondence, you told me that the site is causing a problem that affects the stability of the server, and it was agreed on a very late date to run them, and I waited, but you did not commit to
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journich
(@journich) reported
nearly 7 weeks to get a domain updated and no ETA on how much longer @Namecheap @NamecheapCEO - Please get this sorted its so bad. #VAX-637-44500
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap You can review this technical support ticket for more #DNJ-683-85543
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Juwe
(@Juwecom) reported
@Develch It depends on so many factors: downtime, cost, customer support etc. You may want to consider Namecheap, Bluehost, and GoDaddy. Namecheap is cheap and could give you something similar to GoDaddy.
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Hariharan. V
(@KumbhaTech) reported
@Namecheap hahaha, joke of the month @NamecheapCEO. I believe you are the owner of @Namecheap. Is it so? Can you take ownership of this issue I am getting irrelevant answers?. Being in a professional field no one sends emails without a subject hahaha
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DomaiHNS/
(@domaihns) reported
@AlessioCrypto @NamebaseHQ @NamecheapCEO Those NB failures exists since 2020. I lost many TLDs thanks to Nb... Easy to use but if you cares your auctions is the worst option ever. Even after namecheap bought NB any important improvements has been filled.
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ExclusiveDOTcom
(@exclusivedotcom) reported
@DomainsFlx @mintable_app so the #HNS ppl reg. @namecheap are not worth $****? lol
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap I already checked it and As usual, more lack of appreciation and exploitation attempts. You want me to pay for a backup copy of my site. What is this nonsense? I have an ongoing service and it is mentioned that I have the right to request a backup copy and you want me to pay
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Hariharan. V
(@KumbhaTech) reported
@Namecheap I have escalated this to the CEO @NamecheapCEO of your company and I am going to make this in a public forum. Sorry if I am rude, but I will take the necessary steps to prevent other users from signing into @Namecheap
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Dan Raine
(@DanRaine16) reported
@Namecheap I am trying to register a bunch of domains but your site is soooooooooo slow tonigh
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Hariharan. V
(@KumbhaTech) reported
Anyone, please suggest any good #hosting providers with less complaint and good SLA apart from @Namecheap. I am very frustrated with this service. Either I get emails issue or websites hosted will be down. Every month I am coming up with new issues and their SLA is very bad
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap I am not a small customer, I have many domains, my account has more than 10 hosting plans and other services, and this is one of my many accounts with you, but I decided to cancel all business and move it abroad to a place that appreciates its customers and their interests as
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journich
(@journich) reported
@Namecheap @NamecheapCEO I just got a reply (again) from your support team who said “Let me specify that there is no reply from the Upstream provider about your request yet” - So I am expected to just wait for months until your up-steam provider decides to reply? Why are you using this company?
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Michael Novotny
(@MichaelJNovotny) reported
I want to purchase a .ai domain, but Namecheap stated that I cannot through them. Have you run into this issue before? Where do I go to purchase it? Godaddy is like a 50% markup for the same domain...any suggestions?
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ToxicJ
(@ToxicJ73978315) reported
@Namecheap He has just taken it down so he won't get banned again @Namecheap
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JCS
(@juanssee) reported
@Savethedoctor @NamecheapCEO @Namecheap They contacted me half an hour after this post and they gave me access to Cpanel where i could fix the problem updating wordpress and some plugins i have outdated.
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Hi! Christina from the Hosting Product team here. Let me apologize for the inconvenience you experienced with our service. I'll make sure your ticket is being prioritized and taken care of.
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Gogo Elbaz
(@GogoElbaz) reported
@Namecheap The worst company ever, I do not advise anyone who is keen to work with you to deal with you
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JCS
(@juanssee) reported
@NamecheapCEO Im a Customer of @namecheap and i have one of my hosting Accounts suspended for more o”than 12 hours. The problem is a malfunction of a plugin. I cant access to Cpanel to fix the issue. All my clients want to leave and get another hosting company. So sad..
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://supanort22-baa4c7.ingress-erytho.ewp.live/aaccesoo/acceso/es/clients/login.php hxxps://wordpress-803496-2851163.cloudwaysapps.com/es/?pwd=114411 #PHISHING
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Bill Blake
(@BillBlake2018) reported
@ninanet @Namecheap @GaryM03062 Ouch. I'm glad I wasn't at their customer desk service right about then!
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Tyler
(@tylersmithfilms) reported
Yo @Namecheap when are you going to crack down on the spam emails i've reported that you continue to ignore? Like ******* nuke the sites..
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Michael Novotny
(@MichaelJNovotny) reported
I want to purchase a .ai domain, but Namecheap stated that I cannot through them. Have you run into this issue before? Where do I go to purchase it?