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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@patrick54331) reported
@Namecheap Please, please fix your support page. the chat widget isn't working, and it also doesn't let me login to submit a support ticket.
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Marouane RHAFLI
(@marouane_rhafli) reported
@JasmineGavigan @Namecheap We had a customer who was complaining about his shopify store speed. After research we discovered that his site was slow due to the domain name bought from Namecheap. He purchased a domain from Bluehost and the speed issue was resolved
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urban
(@urbancombatkill) reported
@Namecheap Thanks. Usually if I put in a proper card it works fine, and I usually actually don't have this problem of the button being disabled-- was a bit odd but it's no problem. I just wanted to make you guys aware, glad to see it's being worked on.
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cly | nf@65 | lf reseller
(@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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cly | nf@65 | lf reseller
(@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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mdmck10
(@mdmck10) reported
@Namecheap Thank you for the response, unfortunately I'll have to seek other options for reporting abuse of these domain names (some of which I have mentioned in another reply), as the spam containing the domain names is coming from a different service not directly related to the domains.
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Zeke Polaris
(@jay_zeke) reported
@Namecheap @Spam404 @NamecheapCEO So you guys can ignore me again just so we can send a hack team to fix your mistakes? No thanks.... You guys were already exposed for scamming your members anyways. Why should I help you guys?
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cly | nf@65 | lf reseller
(@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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Kunal Bansal
(@kunaaalkkc) reported
@Namecheap i was looking at a plan to see if there were any hidden charges i pressed next & the next i see payment has done. It's a payment mistake. I do not want this service. Please refund my money. It's really a big amount to me. Request id - BJZ-146 🙏
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𝔻ℝ𝔸𝔾𝕆𝕊ℝ𝕆𝔹𝔼ℝ𝕋ℕ • he/him
(@dragosrobertn) reported
Disappointing to see @Namecheap becoming cause just like @GoDaddy before it, it attracts new customers with tons and tons of offers and discount offers for the first year or domain, but nothing for existing loyal customer.
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Steven Muganwa
(@Muganwas) reported
@giuzioale Haven't done much of WP lately but Namecheap has always been my go-to. Tried GoDaddy once...never again.
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cly | nf@65 | lf reseller
(@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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Todd Austin
(@tlaustin) reported
@Namecheap Happy to DM you the ticket abgenerated to your Abuse address today, but counting on individuals to spend time looking up the registrar isn’t an effective strategy for addressing this issue. You need to have a way to cut them off before they ever launch the site.
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H.Selçuk Gürel
(@hselcukgurel) reported
Time to say goodbye to @Namecheap 10 years customer's eye is a good mirror. You now suck and you know it.
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boris johnson has nits
(@BR_4_NN) reported
@Namecheap i made a support ticket, how long does a response take?
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Charlie Joseph
(@heychazza) reported
@DarrylLopes PorkBun, cheap as chips, I know Cloudflare is cheaper but you’re forced to their DNS. Love the support, came from Namecheap and what a price difference 🙌
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cly | nf@65 | lf reseller
(@clypremium) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱50 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱65 ꗃ 6 months keepsolid - ₱75 ➸ ‹ vyprvpn › ꗃ 1 month (solo) - ₱60 ꗃ 1 month (shared) - ₱30
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MalwareHunterTeam
(@malwrhunterteam) reported
@hooshmandk It's not available now because Namecheap took it down after they was informed about the phishing content.
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𝔻ℝ𝔸𝔾𝕆𝕊ℝ𝕆𝔹𝔼ℝ𝕋ℕ • he/him
(@dragosrobertn) reported
@Namecheap Hard to believe you value me as a customer since I’ve been paying full price for the past 3-4 years yet you’ve been running good deals for Black Friday and now Holiday season which entices switchers but not existing customers.
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Jake | JCyberSec_
(@JCyberSec_) reported
@CloudflareAbuse @Namecheap You are listed as the name servers for this site. Can you take this down please
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urban
(@urbancombatkill) reported
@Namecheap The buttons were disabled. They had the CSS class disabled. Browser cache doesn't add the disabled css class to buttons. Fix bugs instead of blaming the user when the user is a developer that could do it better than yours.
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Kris Ferderer
(@FrisKerderer) reported
@Namecheap I'll just switch service providers for now. Thank you for the advice though. Let me know when the system is fixed. I've been with Namecheap for five years so it's kinda weird that all of a sudden this year it stopped working.
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Marina Savina
(@nc_marinas) reported
@tlaustin @Namecheap Hello, we are actively working on systems and processes to proactively prevent abuse in addition to the reports processing. This part is not visible but it's our constant focus because as you said the most efficient method is to prevent malicious actors from service launch.
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Kris Ferderer
(@FrisKerderer) reported
@Namecheap Option 1 doesn't work. That's how I initially found the bug. 2/4 are a system not supporting the name on my credit card/drivers license, or any other hyphenated names. 3 - uhhhh... lol 5 would still be a problem since my name doesn't change when I switch payment methods.
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urban
(@urbancombatkill) reported
I just made a purchase with @Namecheap that was only possible by editing stuff in the Javascript console because their checkout is slightly broken. When checking out with a bad/old card, adding a new one, the checkout button is disabled. I had to enable it in order to check out.
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Vihang Joshi
(@vjoshi_official) reported
@Namecheap Thank you for taking in high priority. From the past data, we learnt that your team was able to down the phishing domain in 30 to 35 mins max. Not sure why it is taking too much time today. Please help asap to down the phishing domain.
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mdmck10
(@mdmck10) reported
@Namecheap Also note that due to the nature of this issue not being resolved for such a long time, I may also have to send reports to the responsible registries @dotoneregistry and @dotCO. (and a report to ICANN if no further progress is made a few days after sending said reports)
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Yusuf Ahmed
(@yusufahmedng) reported
Namecheap support go don tire for me. I don disturb them these past days
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Vihang Joshi
(@vjoshi_official) reported
Hello @Namecheap Support team, I need you urgent help to take down the phishing domain. Request already submitted. Here is the ticket id: HPN-199-91600. PLEASE take action urgently.
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Evol
(@evolmk) reported
@Namecheap @sweetastandy I have same issue using Chrome, trying to paste in "_bf4691360b11e0d60748011e9c36b756." into CNAME's NAME field and browser freezes