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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Precious Ngwu
(@xpreciousngwu) reported
@ADCNig Na $20/month namecheap server una dey use? Nigerians are so terrible with tech.
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CS Bastiat ⚖️
(@CSBastiat) reported
@VZaretskaya @Namecheap @EasyWP You didn't email your customers. You didn't post about the outage on your X account. You did zero communication. Now it's been 5 hours and you still haven't offered any details and no ETA. As a customer, I am very very disappointed.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap And yes, in one hidden menu there's a checkbox for auto-renew - which contradicts every other indication in the UI is that it's already enabled. And I never unchecked it in the first place. My assumption is that sometime when I updated my expiration date it became unchecked.
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Samwel Ogor
(@samwelogor) reported
@truehostcloud have frustrated me especially with their customer service. Aside from namecheap and the likes, what LOCAL web host do you recommend?
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Ibrahim Khan
(@Ibrahim_Khan099) reported
@genjoeyai Namecheap, their support team in unbelievable.
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M.P❄️
(@Kha_Erl) reported
@webdesignerng While we’re all at it, is there any cheap or Nigerian domain service provider that comes with free auto ssl ? I’m tired of having to do it manually most times on namecheap.
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Nate Askins
(@NateAskins) reported
@om_patel5 I've used namecheap for 15 years. No issues.
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Darryl Pimintel
(@DPimintel) reported
@Namecheap Not working no any option of "Add Record". Check it.
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zhifez
(@zhifez) reported
After juggling with SES and my Squarespace-hosted (and Google managed) domains, the conclusion is: it's a unnecessary complicated way to manage a single domain. **** this, gonna start fresh with namecheap or porkbun. Not gonna touch that Google+Squarespace domain **** again.
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Arya Patel
(@TheAryaHQ) reported
@ilovecoding_in Real, also Namecheap is not bad.
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Nick Gatzoulis
(@NickGatzoulis) reported
@om_patel5 Always Namecheap. Never GoDaddy.
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GoodMan™
(@OkunadeGoodMan) reported
The support team at Namecheap and Automattic are very dependable. Even if na midnight, dem go respond.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap It's obviously both buggy and bad design. You don't need to argue with me about it, the screenshots are there. They're not doctored (other than masking ids), that's your web ui. Ask anyone you want. This isn't some weird take I have to personally defend.
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OINK
(@OINK_project) reported
@Rubberband71 @SnorterToken @Namecheap i have also reposted this. take this web page down now before i follow a lawsuit for knowingly let your domain customer scam people for millions.
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DNAccess
(@dnaccess) reported
@Name__Groove @afternic @GoDaddy Any domain registrars that allow 2FA through an app or through a Yubikey. Dynadot, NameCheap, Hover, and honorable mention goes to Fabulous for allowing a Yubikey to be required upon login.
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Dhiraj Soni
(@dhiraj184) reported
@genjoeyai namecheap but its ****
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CS Bastiat ⚖️
(@CSBastiat) reported
@Namecheap @arth61585 You guys couldn’t even bother to send an email letting us know our sites have been down for the last hour??
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Money/Infation/Crypto
(@interestingpost) reported
@etherbalance @BitPay @Namecheap I immediately drop a company of they use Bitpay. Bitpay also force that stupid "invoice url" crap as a payment address.
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Cameron G | Startup Security
(@sectheops) reported
@om_patel5 10 year namecheap customer
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap Except that the notification system didn't work that way. Those messages weren't sent. And your interface did show that my card was enabled for renewal. You have a conflict / bug in your system which is showing things that are not true, and is not reporting on errors.
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CS Bastiat ⚖️
(@CSBastiat) reported
Hosting a website with @Namecheap @EasyWP. Their service went down 2 hrs ago and my website stopped working, unbeknownst to me. Had to wait for a client to tell me. Did they email customers? No. Did they tweet about it? No. Tired of these lazy-*** companies not communicating.
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Malik Araf
(@araff_m) reported
Had a domain on namecheap. Had to redirect it to netlify. Was having issues. Asked chatgpt and it provided sorta wrong answer. But eventually fixed it. Willprovide the update tomorrow.
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Darryl Pimintel
(@DPimintel) reported
@Namecheap I contacted to your support team previously but all are newbie.
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Supreme
(@supremebeme) reported
i have been with @namecheap for 22 years create a good product, create a customer for life
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Ilya - イリア
(@its_ilya) reported
@genjoeyai Namecheap is my goto Cloudflare just works Never tried the rest of them tbh
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ChaosElephant
(@etherbalance) reported
@Namecheap It does what it says on the tin; just try to make a transaction with any crypto via @BitPay. I already brought this up multiple times with NameCheap support in the past. BTCPay doesn't have this issue, so KYC isn't needed in your payment process, but I loathe using BTC.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap 1. If something has "auto-renew" on, but can't be renewed, it should indicate it and where to fix it. 2. Rather than displaying "card: active", "card: default", "auto-renew: enabled", "card: will be used for renewals", it SHOULD NOT say those things if they ARE NOT TRUE!
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Chris DeWeese
(@chrisdeweese_) reported
@TheAryaHQ Namecheap. I have hundreds of domains there. Their service is also pretty responsive
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap Not just the auto-renewal flow, but also not getting a notification for the error or email about the expiration. Don't send marketing emails for problems. Subject should be: "Billing error renewing domain" not marketing lingo "It's time to renew", and sent 1m, 1w, 1d, 0d, -1d
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Daksh P. Jain
(@0xDPJ) reported
@Namecheap Not a bad deal 👀