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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dwight Walker
(@dwightwalker) reported
found @namecheap only use USD in their bills and never list currency - AUD = 1.5*USD - always confusing - they won't change - just move to Australian domain registry to avoid high charges of US companies
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NKRI.one
(@webnkrione) reported
Namecheap is "only good for domain registration", I thought it was just words, but they have a decent hosting: EasyWP Supersonic. I thought it was, until my website down for 3 days and their Customer Supports and Technicians basically just let me hanging.
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ronnie
(@ronnie35967255) reported
@idclickthat @TheFCA @Namecheap just went down
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WordPress Medic
(@wpmedic) reported
@thecamiway Were u able to set it up? Bluehost would provide nameservers for you to enter in Namecheap's control panel. That would help point domain to Bluehost servers.
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Gerald Schwab
(@geraldschwab) reported
@Namecheap I'm concerned I put my trust in namecheap. You guys flagged my account and I have 80+ verified domains on my certificate and I cant reach your customer service to resolve. NO CONTACT!
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MrR3b00t | walked into a PrintNightmare!
(@UK_Daniel_Card) reported
Tackling service abuse must be a bit of a nightmare…. Don’t get me wrong the idea of not doing something doesn’t fly but what I’m watching @Namecheap do from a turn around POV is great! It’s a funny cyber world we have created on 🌍
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Monsterjeep
(@monsterjeep) reported
@Namecheap Shut down the following, please.
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Klaus Frank
(@agowa338) reported
@VDukhovni @Namecheap Yea may have to switch, but currently, they're the cheapest option. Even when paying for premium DNS... But the missing TLSA is a real problem right now. And I once had DNS unresolved issues and they could be solved by just creating a new record and forcing a zone update...
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genny
(@gennyble) reported
I'll try and write a short thing about this, but here's how you might be able to fix questions like: - Why won't Namecheap let me set a specific nameserver? - Who can't I set a custom nameserver on my .dev TLDs?
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Scott Leffler
(@scottleffler) reported
Hey, @Namecheap ... Your dashboard is kind of terrible and super confusing. Your service is great. But you'd think a website company would have a better website. Things are way too compartmentalized. How about a comprehensive list of everything I pay for and when it's due?
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Marcus Hill
(@marcusmhill) reported
@thepacketrat In fairness to namecheap, yes malware and phish authors seem love them but whenever I've raised a ticket with them about a phish domain it's usually down within the hour.
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Viktor Dukhovni
(@VDukhovni) reported
@agowa338 @Namecheap Move to another provider, NameCheap leaves reported DNS issues unresolved for years... They operate the largest cluster of domains that suffer TLSA lookup failures, and haven't lifted a finger to try and fix it.
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jane doe
(@khaleesiiiii14) reported
somebody help me my namecheap vpn is not working anymore
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Dan Sanchez (BitcoinSchool.com)
(@DanSanchez) reported
@NamecheapCEO @Berryhillj @Namecheap Didn't speculate on that, just offering my perspective on how I would solve the issue.
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Yashin Mehaboobe
(@YashinMehaboobe) reported
@FuzzySec Hi @Namecheap, there seems to be a phishing service using your infra. Domain: post./office-charges/.com
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Dianna Antlocer
(@DZazzy) reported
@Namecheap Trying to get help with hosting. I emailed on Monday and it’s been 3 1/2 days. Can anyone help? Please DM me.
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Cheskel Twersky
(@Der_masmid) reported
@Namecheap Guy's can you please fix your site?!
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Tusker
(@tuskerxi) reported
@namecheap seriously! Private email settings confirmed correct by your staff and STILL doesn't work. Same story with my broken wordpress nobody can fix! IM DONE.
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Richard Kirkendall
(@NamecheapCEO) reported
@DanSanchez @Berryhillj @Namecheap Well we go way beyond anything that is being discussed here in terms of pattern recognition for bad actors. We also use use feeds on active and registered domains that may be a threat to take fast action. Part of that is automated.
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Cheskel Twersky
(@Der_masmid) reported
@Namecheap did all of the above, did not help
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Shankar AVSB
(@shankx) reported
@Namecheap As a 14 yr old Namecheap customer with 100+ domains and 7 hosting accounts , I am sorry to say that Namecheap Hosting customer service is bad, with sudden downtimes by their admin team, with no regard for customer's business. And they don't listen to feedback!
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Tusker
(@tuskerxi) reported
@Namecheap - not a single person can change a name on an email account. Second ticket tried. Multiple people. Nobody has a clue. Give me the service I am PAYING for. Ticket ID: QRI-342-79954
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Gizmo
(@TeamDreier) reported
@Namecheap @andsyn1 Wow...Quick support..thanks
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Martin Brooks 🇬🇧 #FreeSpeech #IBackBritain
(@MJBr00ks58) reported
@Namecheap Happy to. The email came from support<at> accounts<hyphen>leadsdatalytics<dot>live
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Dan Sanchez (BitcoinSchool.com)
(@DanSanchez) reported
@NamecheapCEO @Berryhillj @Namecheap Thanks for sharing, is there a social element to the pattern recognition? Often the bad actors dont use the index file of the domain, perhaps including social reports more relevant in the manual checks would accelerate detection.
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
@Namecheap I see it's been taken down already. Thanks for the swift response.
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Life of a Nerd
(@PAniefiok) reported
Startup Pain How you sleep at night and wake up to another problem, shared hosting have had over 7,000+ users, average of 100 / week. So verify, welcome, notification email came off too much due to their terms of not using their host for bulk emails, so @Namecheap thought.
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Gaming WitH TR
(@GamingWitHTR) reported
@Namecheap My website is down for 10 mins. Do something!
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ScammerRevolts
(@ScammerRevolts) reported
@Linux_User1 @Namecheap @GoDaddy Godaddy usually chooses to support scammers from the income they provide rather than putting in the very small amount of time it takes to suspend them.
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genny
(@gennyble) reported
I'll try and write a short thing about this, but here's how you might be able to fix questions like: - Why won't Namecheap let me set a specific nameserver? - Why can't I set a custom nameserver on my .dev TLDs?