Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	3 days ago
Centerville	Hosting	3 days ago
Noida	Domains	15 days ago
Purmerend	Domains	24 days ago
Istanbul	Hosting	25 days ago
Charleston	Hosting	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Robert (@neutronmesh) reported 9 seconds ago

  @Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 4 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  Michael Knight (@michaelmknight) reported 10 minutes ago

  @cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.

• 
  Imagine-This (@ImagineThisSM) reported 18 minutes ago

  @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 18 minutes ago

  Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available… poor service @GoDaddy

• 
  ... (@irucsbo) reported 19 minutes ago

  @NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

• 
  Georgii Tselkovskii (@Existentios) reported 20 minutes ago

  It has never been cheaper to build a startup. Claude for coding — $20/mo Supabase for backend — free Vercel for deploys — free Namecheap for domain — $20/yr Stripe for payments — % only GitHub for version control — free Resend for emails — free Clerk for auth — free Cloudflare for DNS — free PostHog for analytics — free Sentry for error tracking — free Upstash for Redis — free Pinecone for vector DB — free You can literally launch with ~$20/month. The hard part is no longer building. The hard part is getting people to care.

• 
  Nemo (@captn3m0) reported 21 minutes ago

  So found an email from namecheap from last week. Single email with a boring subject: "Reminder: Update your .IN contact details". But went through my invoices, and I've never bought whois guard for a .in domain. Namecheap doesn't let you afaik.

• 
  Qirisiti Returns (@QirisitiReturns) reported 23 minutes ago

  This is the issue. i hope i don't sound entitled. On @Namecheap I had a domain that was expiring in a day, and stellar hosting had already expired. so i added domain renewal and hosting renewal yearly subscription, plus helping services to my cart and paid 45 USD thread..

• 
  Sinbad 🦂 (@Sinbaad777) reported 23 minutes ago

  wtf @Namecheap down

• 
  LAMBO (@lambo_com) reported 25 minutes ago

  @AGreatDomain That's addressed to you @Namecheap Though Suzie is as good as the template churning morons who man your support system

• 
  jaseeey (@jaseeey) reported 29 minutes ago

  @Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...

• 
  The Smart Ape 🔥 (@the_smart_ape) reported 29 minutes ago

  millions of companies forget to renew their domain names every year. you can just buy the expired domain someone forgot about and get a premium on it. it’s called drop catching. where to find them discovery + filtering: → expireddomains[.]net → domcop → freshdrop → moonsy auctions + catching: → godaddy auctions → namecheap expired auctions → dynadot closeouts → namejet / snapnames → dropcatch (1,200+ registrars, best catch rate on contested names) the process: domain expires → grace period → “pending delete” → drops. once it’s pending delete (usually ~5 days before the drop) you can place a backorder. if more than one person wants it, it goes to auction. most of these never get listed for sale. catch the ones with real value (traffic, backlinks, brandable names).

• 
  Abu Fatimah.Dev (@Hameed_360) reported 29 minutes ago

  @Namecheap has never failed me

• 
  Saud Ilyas (@saud_ilyas) reported 30 minutes ago

  For the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!

• 
  Panqueque AF (@panfuckingcakes) reported 30 minutes ago

  @JeremySCook @notdan @Namecheap Came here to say this. Never have to worry about domain suspension lol

• 
  Shawn (@shawn_dot_so) reported 34 minutes ago

  @elgermerlo @GoDaddy @Cloudflare GoDaddy isn’t even a consideration for me.. it’s Cloudflare first place or namecheap for TLDs that Cloudflare doesn’t support yet

• 
  Bennico (@baro0xx) reported 35 minutes ago

  @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

• 
  Emmanuel Onuoha (@waverchocs) reported 36 minutes ago

  On this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.

• 
  GhostyTongue ツ (@Gh0styTongue) reported 36 minutes ago

  If @Namecheap had a **** I would be sucking it rn because how good their service is.

• 
  timagixe (@timagixe) reported 37 minutes ago

  i remember the first time I bought domain on NameCheap the first thing I did in 10 minutes - transferred domain to CloudFlare luckily to me it was .com - so no issues with that

• 
  365 Day Founder (@365DayFounder) reported 39 minutes ago

  Day 63/365 Headache of a day. Found out wix plays terribly with third parties. Went down a rabbit hole and ended up with a very tedious process to get away from wix. Learned that if you’re going to buy a domain, do it from namecheap unless you plan on using a wix-created site.

• 
  PKR | প্রশান্ত | پرشانتو (@prasanto) reported 44 minutes ago

  @baxiabhishek @Namecheap a whois issue, how come? BtW have had great experience with @dd24 for my domains

• 
  masqueraider (@masqueraider) reported 46 minutes ago

  @GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.

• 
  Bogey Wilcox (@brasscogg) reported 47 minutes ago

  Unverified conspiracy theory: GoDaddy holds all these inactive domains through a shell company so they can charge finders fees and commission to “find” the owner of the domain, themselves Namecheap would never stoop to such loser levels

• 
  elena (@elephnaburky) reported 49 minutes ago

  @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

• 
  Abhishek Baxi (@baxiabhishek) reported 49 minutes ago

  @Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]

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  Álvaro Trigo 🐦🔥 (@IMAC2) reported 56 minutes ago

  @levelsio Yeah moving all my domains to Cloudflare too. Namecheap ui and price sucks now .

• 
  Sanjay Lazar (@sjlazars) reported 57 minutes ago

  @baxiabhishek @Namecheap Name cheap is just that ! Cheap !! I’ve had a similar experience a year ago, and I never went back to them. Buy domains elsewhere and pay a wee bit more for peace of mind

• 
  Pratik 📈 (@PratikSinhatwt) reported 58 minutes ago

  Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.