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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar Choudhary
(@whytushar) reported
@Namecheap No discount for a loyal customer? :/
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Chris Wilcox
(@wilcochris) reported
@Namecheap Very close to losing a long term customer
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MJP
(@mjtpena) reported
@mamadero Corporate Apps (ie Azure) - App Service Domains Public Website / Statics - Namecheap Web3 - ENS
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Sergio Paz
(@G1OSER) reported
Looks like the plugin @iamLiveCanvas doesn´t work in the hosting service of @namecheap it's a shame... How can i get a refund?
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Chris Wilcox
(@wilcochris) reported
@Namecheap I’ve now been able to log in. I’m trying to apply a coupon code to hosting and domains as part of your BF deals but it keeps telling me to login or create an account. I have tried in FF/Chrome/Edge but no joy
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DomainNameWire.com
(@DomainNameWire) reported
@craftnames @Namecheap Same problems. Super slow, errors out
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Titan's Toys CNFT | MINTING NOW!
(@Titanstoys) reported
@Namecheap This has been the worst hosting service I have ever used. My website is down even though the payment has been taken from my account. Horrible SSL installation process. Will definitely migrate to @bluehost
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HuilieHuilie
(@FightingFUD) reported
@Namecheap @CISAgov @Office365 I reported 3 O365 credential #phishing websites hosted by NameCheap over the last 2 months; NONE of the sites have been taken down whilst all evidence provided. All you do is ask to send a DM on Twitter, yet no follow up at all! #cybercrime #enabler
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Mich
(@dubstard) reported
@Namecheap i checked and it is a legitimate service @webflow Apparently they are suffering from too many e-criminals abusing the service and lax controls, similar to others, to the point where it skews up statistics and it looks like it is entirely evil. Looks like GeoCities in 2021
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meetdilip
(@meetdilip1) reported
@Namecheap Thanks for the reply. Live Chat is not available, when tried to open a ticket, it is not accepting my login. That is why I had to ask here. :(
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Major FOMO
(@Major__FOMO) reported
@Diditaihuttu @Namecheap SCAMMERS USING YOUR PLATFORM TO HIDE THEIR IDENTITY/INTENTIONS - PLEASE HELP??
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Ben
(@SquidsAreAliens) reported
@ScrapTrades @Namecheap @opensea This is not only foreseeable & preventable even to a layman (i know i ****** up but i had sane expectations) but esp to the type of pros it takes to develop the biggest marketplace. Especially years into it when the problem is established. They’re begging for class action lawsuit
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Leong
(@Leong62085100) reported
@Namecheap @MarkTaber_FII @fakewebbuster The website is down. tq
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Stanley Dennis
(@StanleyDennis_) reported
Uber, Bolt, Namecheap, Airbnb etc.. Are all Affiliate Business. They don't own the product or service they render but they make money from recommending that product.
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Renegade
(@EvilRenegade) reported
@Namecheap so not only are you so ******* ****** one can't renew .de in time, you are so exceptionally terrible that one can't even renew the unnecessarily expired domain out of grace period? You used to be good. It is mind boggling how atrocious you have become.
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David Berck
(@davidtberck) reported
@Namecheap @NamecheapCEO We have been trying to reach your customer service for almost 24 hours. Support # [#DQJ-149-97597] Please. PLEASE respond to us. 24 hours is TOO LONG on a Black Friday/Cyber Monday weekend!
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Keaton
(@keaton) reported
@craftnames @Namecheap Same here but can’t even get a page to load, let alone accept a bid without showing Network Error
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Dҽʅʂιɳ Pιʂƚσɳʂ
(@DelsinPistons) reported
@Namecheap Do not buy fro this company they are the worst in still domains and Credit card information I have been locked out of my account for two months and they refused to give it back and then they claim that I have done fraud and stole my domain names
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Green Hat Tech
(@ghattech) reported
@Namecheap Live Chat support not working properly kindly check your web.
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@Namecheap Have you changed security settings? I can no longer login with my yubikey and live chat isn’t working and I have no way to get into my account
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Chris Wilcox
(@wilcochris) reported
@Namecheap Right. I HAVE NOW LOGGED IN. The issue now is applying coupon codes. It tells me to login to apply the code. If I do anything else in my account it recognises I am logged in
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Abdu Tarabichi
(@AbduTarabichi) reported
@DInvesting @Namecheap They might be a good registrar but they're terrible running a marketplace. They told me that they would only pay me in account credit if I were to sell my domain names. They lost the real domain inventory.
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David
(@DavidHarry53) reported
@wilcochris @Namecheap I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to HintCrack on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes
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ScrapTrades.eth
(@ScrapTrades) reported
@SquidsAreAliens I've filed a complaint with the registrar of the site - @Namecheap - to take it down for stolen crypto (fraud). I hope they do something about it.
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Muneeb
(@Muneeb___ashfaq) reported
@Namecheap Hello please help me I completed my payment and payment deducted from my account but domain not show Please reply me
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Dҽʅʂιɳ Pιʂƚσɳʂ
(@DelsinPistons) reported
@Namecheap I don’t want to hear this I’m letting people on social media know how poor this company is in with the crap I’m going through and the money I’m losing because of the lack of care and the fact that you have no customer support but in email
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Titan's Toys CNFT | MINTING NOW!
(@Titanstoys) reported
@Namecheap @bluehost Talking to customer support in live chat at the moment. The extremely complicated SSL installation was already an issue but now with the website being down nothing is going to change my mind. Probably shouldn't have trusted a company with "cheap" in the name. Makes sense though.
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Максим Черкасов
(@mmgodev) reported
@Namecheap Thanks. The problem was that the auth-key didn't displayed on the dashboard and there was no email with it too. I'll contact with the support then.
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Trendz.
(@thedaddytrendz) reported
My Gmail was hacked It is connected to my namecheap account. I'll just like to be able to login and renew domain name but nakecheap has other plans!!!
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Mich
(@dubstard) reported
@Namecheap it is only scams, nothing else, shut this down