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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Lucky Phelps
(@LuckyPhelps) reported
@Namecheap your email setup instructions are dated and broken. Time to step up and update your email connect instructions or get left behind. this will take zero effort with AI available. Tweet when it's done.
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Domain Goodness
(@DomainGoodness) reported
saw that richard (namecheap/spaceship) stepped down as ceo. it is to be expected after so many years at the helm and certainly after the acquisition. next can be price increases. maybe not today but next summer. that is what can happen as registrars around us increase prices.
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Lilia Tovbin
(@webbie) reported
I am leaning towards C. Seems like it could backfire if customers who see the notice will cancel/move service instead of allowing auto renew. Especially since there are cheaper and well liked competitors, like @Namecheap
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Zionism Observer
(@receipts_lol) reported
Update: Reread the emails and there was never an opportunity to appeal. We had 48 hours until @Namecheap stole our domain name, which they did.
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Sentedz
(@Sentedz) reported
@Namecheap I find it odd that I purchase my domain, hosting service, mail service and then all of a sudden your website dies...
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| lithobreaker ⟩
(@lithobreaker_) reported
@Namecheap you're proud to support genocide, you mean?
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Nowshad Hossain Rahat
(@nhrdev) reported
@Namecheap but it was just me failed to submit identity documents after many trials due to my mobile browser was failing to capture the image clearly, but at the end when I changed the browser and the image was good, then it started showing "Upload Failed" and then when tried to login, I found my account to be locked temporarily :/
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robertus
(@rtheoryxyz) reported
@cirnosad @Namecheap when companies see you as a cost center instead of a customer, the service floors fast. reviews are the only real currency they actually understand.
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap No, I already contacted support on the website but they didn't want to refund or unsuspend the domain, for no reason
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Nick 🧑💻
(@n1ckeditor) reported
Without fear of doubt, until Namecheap sorts their issues and hidden charges, I don’t recommend it. Just show full packages, no other sub payment is needed, because my client will look at me like a fraud. Namecheap ruined my festive season, man!
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Namecheap.com
(@Namecheap) reported
@bradgessler Got you. Please try to clear your Safari cache on mobile and check if the issue with Namecheap Dashboard persists after that
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Mickie May
(@MayMickie24813) reported
@Namecheap I think I remembered my account password, but cannot access my e-Mail to retrieve the code. Would it be possible for you to undo my password request and let me try to access via my last/regular password? That might help.
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Mickie May
(@MayMickie24813) reported
@Namecheap Thank you for your reply! Unfortunately, I cannot e-Mail at all. My e-Mail is connected with my domain that needs to be renewed. Everything is locked down until I can renew (as of today).
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Kirscha, proud ape
(@KirschaKievits1) reported
@receipts_lol **** NameCheap! They have fallen to Israhell.
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Unless you will change the final decision that was decided by the support team, I will not waste time with you.
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M A X 1 3 8 2 .com
(@MaxModz1382) reported
@AlvieriD @Cloudflare @Namecheap It's taken down?👀
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Not "check what can be done". Just tell me whether you will change the decision or not, because the decision was unfair, but the support team declined to change it even after multiple requests.
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Billy McKee
(@butterkee) reported
@Namecheap Why are my domains being renewed? I turned off auto-renewal & have initiated the transfer to another registration service which has been completed. My credit card is pending a renewal fee from NameCheap. Why?
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Mickie May
(@MayMickie24813) reported
@Namecheap Could you please message me? (X’s mail function isn’t working for me to send to you, at the moment.) I need your help accessing my account to renew my domains. My e-Mail is down until I can renew (tied to my domain renewal), so can’t access/discuss my account that way. Thanks!!
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Piyush Garg
(@piyushgarg_dev) reported
@iamsoumaditya Ah yes, @Namecheap is not even allowing me to renew or transfer domain. Very bad experience 🥲
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@Alvarprocesstech
(@alvarprocess) reported
@Namecheap No we don't support the proxy war in Ukraine. That war has been completely lost
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BIG AL
(@bigalchi) reported
@cirnosad @Namecheap Damn! I use them for everything, this changing will suck but OH WELL
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Saad Fahmy
(@truebound) reported
@Namecheap i mean everyone y don't agree with y will censor them? yes they are bad people but that will not justify the censorship and principles of free and libre web?
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Prehistoric Future
(@prehistori66528) reported
@LailaAlarian @Namecheap Genocide Support
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Nowshad Hossain Rahat
(@nhrdev) reported
@Namecheap but I really liked your customer support team's faster response in live chat, but, they said they can't help in this case
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Bruno Skvorc
(@bitfalls) reported
It is honestly astonishing how terrible the Github Pages setup experience is - from custom domain setup, to CNAME setups and validation checks, all of it could have been abstracted away behind a single click in partnership with providers like @Namecheap, @digitalocean etc.
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Very bad service, I do not recommend, they suspended my domain 1 day after purchase without any reason, and when I contacted them, they didn't give any reason to the suspension, and they didn't want to refund at all
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Zionism Observer
(@receipts_lol) reported
Request: links to articles of @Namecheap refusing to take down abusive or hate-driven websites.
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Retr0 ⚢
(@art_retr0) reported
@potaxias Fr??? That sucks. I was gonna say, you can buy a domain on namecheap and host it somewhere else
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Mickie May
(@MayMickie24813) reported
@Namecheap Thanks!! I will try the Live Chat from my laptop. Haven’t been able to access it on my phone; the actual chat window never pops up. I appreciate your help.