Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
8 days ago | |
 Cochabamba
|
Domains | 8 days ago |
|
Cochabamba
|
9 days ago | |
 Bogotá
|
9 days ago | |
 Ciudad Jardín
|
9 days ago | |
 Lima
|
Hosting | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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David Silva Smith (@DavidSilvaSmith) reported@Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Lauren (@Lorncat) reported@NamecheapCEO Support team at NameCheap is saying they don’t have an ETA for remaining users. In response to whether this would take weeks/months, they kept saying “It may be restored much sooner; we simply don't have a specific timeframe to provide at the moment.” So possibly years too
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Chris Silver Smith (@si1very) reportedNamecheap is having an outage currently, which appears to be affecting my company email.
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Wisdom Uche Ijika (@ceotokentoolhub) reportedWell done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.
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Boiler Bay Beacon (@boilerbaybeacon) reported@NamecheapCEO @Namecheap All I ask is that you provide the best possible service from here on out. Trim away the fat and the bullshit. Collocate priority one.
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giftlove (@giftlovej) reported@Namecheap is still down?
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Laurent Perrier (@maybelaurent) reported@remotecleanguy Namecheap is not a serious company. Transfer domain to Cloudflare, ask Claude to rebuild your website with Astro and host on Cloudflare workers. Every provider has outages but at least if Cloudflare is down so is the rest of the internet
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Levi J. Anderson (@TheWranglerPNW) reportedOver 12 hours of every website on @Namecheap reseller being inaccessible. Thousands of dollars lost, ad campaigns directing traffic to broken links, goodwill lost between providers & customers - never have I seen a ****** this bad in the web hosting space.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Darth (@Darth88888) reported“We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server
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Andy Rowe @399 (@andyrowe) reported@shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.
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Artie (@king_artie) reportednamecheap down last week friday github down today
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Victorydm | Ads Expert (@victorydchair) reported@toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use
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Haters gonna Hate (@painkiller) reported@Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf
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Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported@NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work
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Gary Kriebel (@GaryKriebel) reported@Namecheap You don't release new software removing functionality from the users. Your actions will make me miss my wife's doctor's appointments. I've expressed the details to your support staff. I will be looking for a new provider. This is unacceptable.
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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Dusyant kumar (@Dusyantkmr) reportedDay 5: Building in Public 🙌🏻 If you want to start a startup in 2026, the cost of building has never been lower. Claude = coding ($20/mo) GPT API = AI features (~$20/mo) Supabase = backend (Free) Vercel = deployment (Free) Namecheap = domain (~$12/yr) Stripe/Dodopayments = payments (2.9%/transaction) GitHub = version control (Free) Resend = emails (Free) ProductBridge = feedback (Free) Clerk = auth (Free) Cloudflare = DNS (Free) PostHog = analytics (Free) Sentry = error tracking (Free) Upstash = Redis (Free) Pinecone = vector DB (Free) You can get surprisingly far with ~$40/month.
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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Dave (@DavidGetchel) reportedNamecheap being down for so long is ridiculous! Still having email issues.
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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Jak (@jakcater) reported@NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?