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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Shovan Mondal
(@Shovan_04) reported
@Namecheap Okay, I understand that there was an issue on your side… but at least users should be informed by email if an order is canceled, right? I had to find out myself after checking the dashboard.
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Rahul SriRam
(@rahulsriramdev) reported
@Namecheap I have an account created using a university email, which I don't have access to now after my graduation. How do I recover it? I know my username and password, but a verification email is being sent when I try to login.
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Jack Fake-Killer
(@Phish_Destroy) reported
@Namecheap This virtual server has been suspended by the administrator. Please contact your service provider for details all ok?? are u ****** kidding me now?
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𝕸𝖆𝖈𝖎𝖓𝖙𝖔𝖘𝖍
(@ElSaleroso) reported
@KayaSlaya @HardToKillKai Lol namecheap isn’t so bad, have no complaints Godaddy sticks it to you pricewise but has excellent customer service
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Snigdha Sur
(@snigdhasur) reported
Despite multiple messages to Namecheap support, the company was unresponsive. So I sued Namecheap to recover our domain. Now, I’ve learned from my lawyers that Namecheap is suing me personally.
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riann hale, alias ☘︎
(@msriannbakes) reported
one of my biggest riann bakes webwork wins thus far: i managed to FIX THE SITES REDIRECT through frickin namecheap and cloudflare and i did it ON MY OWN. now the website LOADS PROPERLY AGAIN and i didn't even need MY MOM or a WEB GUY to help me also the website works again
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EPHOSA KING
(@OmokhualeE) reported
@Namecheap @apkmoder Go reply to my dm, your customer service is very bad
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Trey Waller
(@Waller19Trey) reported
@Namecheap you guys shut down my account and requested the descriptor on my bank statement at 7:30 am. I emailed back at 11:30 am. It’s now 8:30 PM and still nothing. I can’t register my domain anywhere because I can’t access my account.
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Kartik Varma
(@CorpusKV) reported
@snigdhasur Sorry about your situation. Hope you find a solution soon. You mention that Namecheap has discretion to shut down your site without cause, but do you know more or share more on why they shut it down or what precipitated it?
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Jack Fake-Killer
(@Phish_Destroy) reported
Big thanks to @Namecheap for their quality service. Our service was down since Thursday. Today it took 5 hours just to get access to our own files. Support did nothing except endlessly switch between agents. Service is restored, but trust is not. Would not recommend hosting any critical infrastructure there.
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Namebase Registry
(@NBRegistry) reported
The domain damn.ez was just registered on Namecheap.
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𝗟𝘂𝗻𝗲𝘅𝗮 𝗖𝗿𝘆𝗽𝘁𝗼 🌐
(@Lunexacrypto) reported
@kilitxprotocol @Namecheap Success starts with the right connections. I help crypto projects find their place in thriving communities and attract investors ready to support the next big thing. Let’s talk and make it happen! 🚀
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EPHOSA KING
(@OmokhualeE) reported
@hxp7th @Namecheap My bro I’m in the same shoe here, bery bad customer service, at this point namecheap is lowkey a scam
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Chuck Reynolds
(@ChuckReynolds) reported
I don't dislike NameCheap; no shade... I had maaaaany many domains there for 2 decades and helped maaaany more get out of the dumpster fire that is godaddy (they're better now but back then... wow. so so so bad) and into NC ecosystem. Most of my primary domains I moved years ago but with so many it's a long process lol... as some of you know. GREENER pastures now with everything. So long, and thanks for all the fish.
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The Noble Hackers
(@InternetInc) reported
@Namecheap Do you support such websites? The content itself is an evidence
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Jack Fake-Killer
(@Phish_Destroy) reported
@Namecheap So you’re experts at shutting down hosting without any reason, right? And the fact that my anti-phishing service has been down for an entire day — that’s okay? And you still can’t provide the files for three hours now. HELLO, NAMECHEAP, wake up.
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Mira 🪽
(@4k_mira) reported
~@GO54_hq is it till I start dragging you people before my domain that I just purchased will show 😭 Namecheap support has already frustrated the hell outa me and fall back to you people for another dissapointment 🤧
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Amit
(@amityhere) reported
DNS propagation for @spaceship is slow af. This is not the first time this has happened. I completed the DNS configuration for Spacemail on Namecheap, and it’s already been 3 days.
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A
(@alt2749) reported
@Namecheap is fraud! Made legit purchase, sent the exact payment descriptor from my bank as requested—they rejected it with no explanation, just ‘not correct’ Now pushing unnecessary ID verification & looping support. Account held hostage. Beware if you’re considering them!
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kachi
(@KachiMbaezue) reported
@destinyspoke @Namecheap those guys dey underrated ajeh. come see customer support nahhh very OG company. i dey recommend them anywhere i go
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hyuchia@mastodon.social
(@Hyuchia) reported
Ah yes, nothing like @Namecheap kidnapping a domain by making it "premium" after it wasn't renewed even though you're quite possibly the only person who would buy it back. Snipe Squatting as a Service.
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Jack Fake-Killer
(@Phish_Destroy) reported
@Namecheap Let's be honest, I've never seen worse hosting than yours. They can't give me my files for an hour—shutdowns without warning = WELCOME to NameCheap. I'm shocked by you and your service.
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Varun Goyal
(@Varun_Goyal) reported
@tumblr - Hello Team, I own a domain with Namecheap and was looking to connect with my Tumblr blog. Have you removed "connect a domain" service without paying to Tumblr? It's showing me around $8 payment for a year to do that.
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Snigdha Sur
(@snigdhasur) reported
@sardamit @namecheapceo123 @Namecheap I wouldn’t trust ChatGPT for something so complicated. However we never lost the case in India. We were still disputing the initial order, which was due to the Indian party saying we were in Delhi when we were not
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Chuck Reynolds
(@ChuckReynolds) reported
After nearly 20 years since using NameCheap for domains and DNS.... I just transferred the last one out of my account. Mostly Cloudflare now but few others for reasons. They used to be THE best; hands down; but times change. Account: Since Mar 20, 2006 (19 years, 313 days ago)
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EPHOSA KING
(@OmokhualeE) reported
@Namecheap is a very frustrating platform, got a domain from them and I can’t access it, and their customer service is nothing to write home about💔💔💔💔💔💔💔💔💔💔💔💔
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Saad Fahmy
(@truebound) reported
idiots at @Namecheap, the favorites feature is cool but your woke react.js developers idiots never heard of SessionStorage API instead of localStorage??? how many people lost ideas and domains because some idiots at NC decided to do that! FU anyway you zionists!!!
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Namecheap.com
(@Namecheap) reported
@apkmoder Hello! We have thoroughly investigated your claims to the extent of our capabilities; however, it is not possible to verify the alleged abusive activity involving the reported service. It is recommended that you address the matter directly to the domain holder or to the local authorities. Additionally, as Namecheap does not provide hosting services for the subject website, the corresponding hosting provider may assist in your inquiry.
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Ash Arora
(@asharoraa) reported
@snigdhasur @Namecheap This is why godaddy wins. They provide fullstack customer support with insurance for site protection + domain security that should be non-negotiable for domain companies. I’d never suggest founders use a domain provider without such safeguards. Could be make or break for the company!
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Jack Fake-Killer
(@Phish_Destroy) reported
@Namecheap We are PhishDestroy — non-profit anti-phishing organization. We fight scammers daily, report abuse, maintain public blocklists. You terminated our server WITHOUT warning. No email, no ticket, nothing. I thought Namecheap was on the side of security researchers, not scammers. We trusted you for years. This is how you treat people fighting cybercrime? Every hour our infrastructure is down = hundreds of phishing sites keep running. Please restore access or provide our data backup so we can migrate. DM open.