Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevlar Media (@Qalstonedensity) reported 39 seconds ago

  @Namecheap I am experiencing some technical problems with my website. Help please!

• 
  Yogendra Pratap (@oss_yogendra) reported 2 minutes ago

  @Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional

• 
  Seattle Kraken (@Seattlesnowcaps) reported 2 minutes ago

  Do not use @Namecheap they are scammers. Had a website web scraped from a domain purchased by the user and they did ****. Stay away! #namecheap #domains #scammers

• 
  Julio C. Ortega "Roliverio" (@roliverio) reported 3 minutes ago

  @Namecheap "Constantly" since 2014...., could you tell the team that deals with new features to DM me so i can help them get their DNS deployment straight?, i'm willing to work pro-bono. Adding TLSA is just too damn easy...

• 
  Dmytro Mishkin (@ducha_aiki) reported 4 minutes ago

  @atAnkurGupta @radekosmulski @Namecheap Yes, no problems so far

• 
  Michael Spork (@SporkMichael) reported 4 minutes ago

  @Namecheap i just have. will someone please help me. the problem has been going on since May 2021. now i have no email. so have no choice but to agitate to get a solution.

• 
  Yogendra Pratap (@oss_yogendra) reported 5 minutes ago

  @Namecheap Something wrong with your system chat not working better check twice

• 
  David K. Barnes (@VelvetBarnes) reported 7 minutes ago

  @WeAreCraftRep Hmm. Mine's with Namecheap, but otherwise the problem is the same - I can edit and publish but the website's doing zilch in any browser (or on friends' devices).

• 
  Julius McGee (@gokumcgee) reported 9 minutes ago

  @Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.

• 
  RECRUITER-AT-LARGE (@RecruitAtLarge) reported 10 minutes ago

  @Namecheap ...your customer service is a joke. No call in number. Chatbot is offline 1/2 of the time. Response to tickets is garbage. YOU WILL BE LOSING OUR BUSINESS.

• 
  bapak do'eng (@Yudanzu) reported 11 minutes ago

  @Namecheap down ?

• 
  Mark Bettles (@mrme99) reported 14 minutes ago

  @Namecheap Hey, thank you :-) I waited a few moments and it seemed to have resolved itself. Currently speaking to support via email, they've asked for a response, do I create/respond with a (new) ticket or just reply to the email?

• 
  Freddy Wills (@FreddyWills) reported 20 minutes ago

  @christina_olii @Namecheap Here we go again @Namecheap suspending my account without notice or warning. Never had an issue in 5 years with you guys and now ALL OF A SUDDEN.

• 
  ChrisGuthrie (@ChrisGuthrie) reported 25 minutes ago

  @Namecheap @xtenson Do you offer free email forwarding and/or email accounts for each domain name? What if I'm an existing Namecheap customer? (turns out I have 3 domain names there already)

• 
  Emiliano Carlesi (@ecarlesi) reported 28 minutes ago

  Threat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap

• 
  Mark Bettles (@mrme99) reported 29 minutes ago

  @Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless

• 
  Emiliano Carlesi (@ecarlesi) reported 30 minutes ago

  Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap

• 
  Kevlar Media (@Qalstonedensity) reported 33 minutes ago

  @Namecheap I have tried. I cannot login as I no longer remember my username and password and it's proving difficult to chat with support. Whatare my altwenatives?

• 
  Yogendra Pratap (@oss_yogendra) reported 35 minutes ago

  @Namecheap It all looks totally a wrong business practice of your organisation. Which is really a big worry and bad experience for me

• 
  BigMikeBBQ (@BigMikeBBQ1) reported 35 minutes ago

  @MaxD11925586 @HNS ah yes, like #Namecheap integration that arbitrarily censors hosting and steals domains to put them up for auction. 💪 Surely #HNS domains can't be censored, ISPs would never cave to pressures from extremist-activists!

• 
  Retired Kevin w/ Da Pack (@The_Mystery_One) reported 40 minutes ago

  At this point its ******* IMPOSSIBLE to log into @Namecheap’s app. Their backup code verification is extremely horrible. Allow me to use a OTT app code if your verification is gonna be this bad.

• 
  ahmadmanga (أحمد الهمّالي) 🇱🇾 (@ahmadmanga) reported 40 minutes ago

  @devMidgard @photonstorm @McFunkypants Do you mean scammed scammed, or is it only "the service costs more than it should" scammed... I'm using Namecheap hosting so I'd like to know your experience.

• 
  Rick Reviews Everything (@rick_everything) reported 41 minutes ago

  Namecheap live chat support is almost as good SiteGround’s, although they weren’t able to help me with a 502 Bad Gateway issue I had. They just kept saying it’s a memory issue (of course!) so delete some plugins. It wasn’t a plugin.

• 
  Rildwan.eth (@iamrildwanbello) reported 45 minutes ago

  A simplify explanation of what the governance token mean is like owning a part of Namecheap or Godaddy just for registering your domain name with them. This is the future we talk about in Decentralisation. You own a part of every venture you support.

• 
  David K. Barnes (@VelvetBarnes) reported 47 minutes ago

  @TheGlastoThingy Out of interest, where is your domain name registered? Mine's at Namecheap - just trying to narrow down where the fault may lie!

• 
  Tim Duffy (@arbiterofbits) reported 52 minutes ago

  @Namecheap So this ended up being that the chat did not work in internet explorer. Opening the site in chrome resolved the issue. Thank you very much for your prompt reply.

• 
  Michael Spork (@SporkMichael) reported 54 minutes ago

  @Namecheap i need my emails to run my business. please respond. the online customer service can't help.

• 
  Yogendra Pratap (@oss_yogendra) reported 57 minutes ago

  @Namecheap you entire support system seems to be useless. You support team , your chat support .nothing is working. It's a really big worry client. If you're not able to support better stop services

• 
  Emiliano Carlesi (@ecarlesi) reported 59 minutes ago

  Threat on hxxps://recipient-case-solution[.]info/Login[.]php #phishing #bancosantander #namecheap

• 
  Bowties Of KENYA (@BowtiesKenya) reported 59 minutes ago

  @Namecheap I'm having issues transfering my domain name from one namecheap hosting to another namecheap hosting i have already raised a ticket and sent all verification details. it has been days. my ticket is #KKF-771-95989