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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Henderson | What Lynn Loves
(@WhatLynnLoves) reported
@Namecheap Just want to commend your Live Chat Support employee, Divya Rajendren. Divya was incredibly helpful to me today, patiently resolving an issue that has been frustrating me for a month. I am SO grateful for Divya's support.
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Kaybee
(@AdeleyecalebC) reported
@Namecheap all my websites are not working, and non of your agents are available for chat. Please what is going on?
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Anupam Jain
(@anupamjaint) reported
@Namecheap need urgent help. Cannot login to account. Cant receive verification email.
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Ohis ™
(@ohislawrence) reported
@hashnode Been using namecheap for a while now. There customer service is great.
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Taste of Dollars
(@TasteOfDollars) reported
and to narrow down even further, good host providers for starters: - SiteGround - Namecheap - Cloudways Each has the cheapest plans to start your website while you have low traffic.
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Mujtaba Yousuf | Utopian💭
(@themujtaba_y) reported
@nino_notion Bluehost is the worst. Godaddy is bad. I dont know about the rest you have mentioned. Better option would be @Namecheap. Good customer support and overall very good experience. Another best option is @SiteGround.
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martins Williams
(@martinswill444) reported
@anupamjaint @Namecheap don't worry, there is still a chance if you got evidence i would recommend you to message @davecybertech11 to help you out with recovery of every lost account and all refunds.
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Oluwapelumi OYETIMEIN
(@TheOluwapelumi) reported
.@Namecheap @NamecheapCEO why is it suddenly hard to reach Namecheap's livechat? And why is Namecheap trying to double charge my card for a service already paid for?
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Tanya Talks🎙
(@TalksTanya) reported
@amandablount2 I use @Namecheap I pay for 10 years, most you can do. So, I never worry about yearly renewals. Opt for private registration too.
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Andrew Rock 🚂🚃🚃🚃🚃
(@MrAndrewRock) reported
@namecheap any problems with payment for new Domains? I can't buy a domain.
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Craig Campbell
(@craigcampbell03) reported
@Namecheap do you really pull domains away from people. Because they bought a keyword rich domain, in a specific area, all because a guy who owns an alternative similar domain complains? Someone cannot copyright a generic service in a specific location. Tell me that isnt true?
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NextNames
(@nextnames) reported
@NamecheapCEO We are also interested and would love to beta test. Longtime Namecheap customer with 1000+ names.
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Cemal ✪
(@uzakyolkaptani) reported
@NamecheapCEO @AGreatDomain @Namecheap Yes, I believe Spaceship will fix our all problems! 💪🏻
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Oliver Koblížek ⚡
(@Stromens) reported
@Namecheap @SovereignHRZN @BtcpayServer I did contact and I explained my reasoning. they still denied. Went to your competitor and no problem
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SC Rafi
(@mscrafi) reported
@hashnode Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.
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Chris Frazier
(@ChrisFMusic) reported
@Namecheap Your customer service guy Danilo Pushkar never said anything in my chat with him. I am trying to get access to my account because I don’t have the old email anymore but your company make that so very hard.
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SC Rafi
(@mscrafi) reported
@hashnode @Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.
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babel
(@babelca) reported
@namesandplaces @NamebaseHQ 2) Trust. When offered a choice between a company 51% owned by Namecheap, vs a new startup owned by someone you've never heard of, who are you more likely to trust your names and HNS with?
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DomainTag
(@DomainTag) reported
@ArifRusho @Porkbun @hns_topsales I just know Namecheap $24.98/yr Retail $29.98/yr I wish I could help
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Boyan Trifonov
(@boyantrifonov_) reported
I transferred a domain I bought from @Namecheap to @squarespace @SquarespaceHelp This is usually a long process However Namecheap offered a quicker free option The domain was transferred almost instantly And my website was on an running! Exceptional Service on both sides!
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BEE
(@bullsvsbearsTG) reported
@KL0nDyKECrypT0 @Namecheap Bagholding scamming dirtbags like @KL0nDyKECrypT0 never show any proof for anything they say. SHOW SOME PROOF FOR ANYTHING YOU SAY thats right, your just a pathological lying scammer that would lie to their own grandma for $1 #POM NEVER ANY PROOF OF ANYTHING, SAYS IT ALL
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Richard Kirkendall
(@NamecheapCEO) reported
@craigcampbell03 @Namecheap we don't pull domains down unless they are abusive e.g phishing scams etc. If this happened to your friend without that I would consider it a mistake of some sort. Can't say without the details.
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Craig Campbell
(@craigcampbell03) reported
@Namecheap I’m not a customer. Just trying to see if you guys really just pull keyword rich domains down. It isn’t a a trademark infringement. Just curious to know how a guy was able to make this happen. Its a service and location domain. Just been told by a friend this happened
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Daphne
(@daphnelink) reported
@iamkarmenk Namecheap for domain registrar and DigitalOcean for the hosting service.
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NameSmarter
(@NameSmarter) reported
@NamecheapCEO Hi Richard, I am interested. Is it still available? I have 2000 domains at different registrars and have been a NameCheap customer for over a decade now. Very interested.
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Akhil Girijan
(@girijanakhil) reported
@Namecheap one of the worst hosting services i ever used #pathetic #service #CustomerService
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Sunyi (is at 88k)
(@Blind_Nycteris) reported
@NishaJT Namecheap is really good but has a terrible user interface lol
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Mehmet Alperen Derin
(@mehmetaderin) reported
@hashnode @Namecheap's customer satisfaction is off the chart. So happy with their refund policy also.
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Eben
(@EbenOladutemu) reported
@AffiSupaStar There are ways to go around this. Namecheap increased their domain and hosting fees but explained why they did so and even gave a time when the increase take effect. That is good customer service and relationship.
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Mehmet Alperen Derin
(@mehmetaderin) reported
@hashnode Namecheap customer satisfaction is off the chart. So happy with their refund policy also.