Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	5 days ago
Cochabamba	Domains	5 days ago
Cochabamba	E-mail	5 days ago
Bogotá	E-mail	5 days ago
Ciudad Jardín	E-mail	5 days ago
Lima	Hosting	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julián Quiñones Ruiz (@jequinones92) reported 15 seconds ago

  @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

• 
  Toheeb Yusuf (@TByusuff) reported 44 seconds ago

  @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

• 
  SakuraAAH (@harunosakuraka) reported 3 minutes ago

  @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

• 
  Old Charter (@OldCharterExp) reported 8 minutes ago

  @ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???

• 
  Martin Guay (@MartinGuayOTT) reported 9 minutes ago

  @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

• 
  Isuho Friday (@IsuhoFriday) reported 11 minutes ago

  @jiya_3063 Namecheap, excellent customer support

• 
  Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported 11 minutes ago

  @Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed

• 
  Don MAGA (@DonMAGA2024) reported 13 minutes ago

  @TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.

• 
  Jean-Karim Traore (@jayKecom) reported 15 minutes ago

  @B0GUS @NamecheapCEO @Namecheap My #privateemail accounts are not all working. 1 out of 3 is working and 2 of the ones not working have all my emails disappeared and gone.....

• 
  ayub (@ayubhkd) reported 16 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  not ousher (@ousher23) reported 17 minutes ago

  @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

• 
  Mezzy (@mezzy316) reported 19 minutes ago

  @a_shimanski @Namecheap Probably the same people that came up with the dog **** redesign of private email

• 
  Prongl (@prongl_) reported 19 minutes ago

  @Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous

• 
  xyz.xyz (@xyz) reported 24 minutes ago

  Learn more about this @namecheap customer by following @miodotxyz. #AIAgents #Slack #AIM

• 
  Michael Yousrie (@michael_yousrie) reported 31 minutes ago

  2 days ago, @Namecheap was down. Today, @github is down. what's going on guys? are the AI models finally breaking free?

• 
  Onyema One (@MbadiweOnyema) reported 34 minutes ago

  @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

• 
  Jak (@jakcater) reported 34 minutes ago

  @NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.

• 
  The Ran Network (@therannetwork) reported 36 minutes ago

  @Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?

• 
  Old Charter (@OldCharterExp) reported 36 minutes ago

  @Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!

• 
  Artyom Shimanski (@a_shimanski) reported 37 minutes ago

  @sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is

• 
  Toyin Omotoso (@toyinomotoso) reported 42 minutes ago

  @victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.

• 
  Brian Osoro (@OsoroOngera) reported 45 minutes ago

  Namecheap, Spaceship were down. What's happening.

• 
  Darth (@Darth88888) reported 49 minutes ago

  “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

• 
  Lauren (@Lorncat) reported 50 minutes ago

  @NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?

• 
  Sean Ashton (@AshtonSean) reported 52 minutes ago

  Namecheap email hosting still down :(

• 
  Adtastic Hosting (@Adtastic) reported 53 minutes ago

  @NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.

• 
  Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reported 56 minutes ago

  Update: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.

• 
  PaakSer (@paakser) reported 57 minutes ago

  @NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.

• 
  Shraddha Bharuka (@BharukaShraddha) reported 58 minutes ago

  📂 SaaS Stack ┃ ┣ 📂 Frontend ┃ ┣ 📂 React ┃ ┣ 📂 NextJS ┃ ┣ 📂 Vue ┃ ┣ 📂 TailwindCSS ┃ ┗ 📂 Shadcn UI ┃ ┣ 📂 Backend ┃ ┣ 📂 NodeJS ┃ ┣ 📂 Django ┃ ┣ 📂 Laravel ┃ ┣ 📂 FastAPI ┃ ┗ 📂 Express ┃ ┣ 📂 Database ┃ ┣ 📂 PostgreSQL ┃ ┣ 📂 MySQL ┃ ┣ 📂 MongoDB ┃ ┣ 📂 Redis ┃ ┗ 📂 Supabase ┃ ┣ 📂 Auth ┃ ┣ 📂 Clerk ┃ ┣ 📂 Auth0 ┃ ┣ 📂 Firebase Auth ┃ ┣ 📂 Supabase Auth ┃ ┗ 📂 NextAuth ┃ ┣ 📂 Payments ┃ ┣ 📂 Stripe ┃ ┣ 📂 Paddle ┃ ┣ 📂 Dodo Payments ┃ ┣ 📂 Lemon Squeezy ┃ ┗ 📂 Polar ┃ ┣ 📂 Emails ┃ ┣ 📂 Resend ┃ ┣ 📂 SendGrid ┃ ┣ 📂 Mailgun ┃ ┣ 📂 Postmark ┃ ┗ 📂 Amazon SES ┃ ┣ 📂 Storage ┃ ┣ 📂 AWS ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 Google Cloud Storage ┃ ┣ 📂 Supabase Storage ┃ ┗ 📂 Uploadcare ┃ ┣ 📂 Deployment ┃ ┣ 📂 Vercel ┃ ┣ 📂 Netlify ┃ ┣ 📂 Railway ┃ ┣ 📂 Render ┃ ┗ 📂 AWS ┃ ┣ 📂 Domains and DNS ┃ ┣ 📂 Namecheap ┃ ┣ 📂 Hostinger ┃ ┣ 📂 Cloudflare DNS ┃ ┣ 📂 Google Domains ┃ ┗ 📂 SiteGround ┃ ┣ 📂 Analytics ┃ ┣ 📂 Google Analytics ┃ ┣ 📂 Plausible ┃ ┣ 📂 PostHog ┃ ┣ 📂 Mixpanel ┃ ┗ 📂 DataFast ┃ ┣ 📂 Monitoring ┃ ┣ 📂 Sentry ┃ ┣ 📂 LogRocket ┃ ┣ 📂 Datadog ┃ ┣ 📂 NewRelic ┃ ┗ 📂 UptimeRobot ┃ ┣ 📂 DevOps ┃ ┣ 📂 Docker ┃ ┣ 📂 Kubernetes ┃ ┣ 📂 GitHub Actions ┃ ┣ 📂 CI CD ┃ ┗ 📂 Terraform ┃ ┣ 📂 Search ┃ ┣ 📂 Algolia ┃ ┣ 📂 Meilisearch ┃ ┣ 📂 Elasticsearch ┃ ┣ 📂 Typesense ┃ ┗ 📂 OpenSearch ┃ ┣ 📂 AI Integration ┃ ┣ 📂 OpenAI API ┃ ┣ 📂 Anthropic API ┃ ┣ 📂 Replicate ┃ ┣ 📂 HuggingFace ┃ ┗ 📂 Gemini API ┃ ┣ 📂 Integrations ┃ ┣ 📂 Zapier ┃ ┣ 📂 Make ┃ ┣ 📂 n8n ┃ ┣ 📂 Pabbly ┃ ┗ 📂 Webhooks ┃ ┣ 📂 Security ┃ ┣ 📂 SSL ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 WAF ┃ ┣ 📂 Rate Limiting ┃ ┗ 📂 Secrets Management ┃ ┣ 📂 Marketing ┃ ┣ 📂 Search Console ┃ ┣ 📂 Outrank ┃ ┣ 📂 Buffer ┃ ┣ 📂 Analytics ┃ ┗ 📂 Kit ┃ ┗ 📂 Customer Support ┣ 📂 Intercom ┣ 📂 Crisp ┣ 📂 Zendesk ┣ 📂 Tawk ┗ 📂 HelpScout

• 
  Top Shelf Names (@TopShelfNames) reported 59 minutes ago

  Spaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.