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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ForTombstone
(@ForTombstone) reported
@sj_coder @replit Freenom have a very bad business model, and policies. You shouldn't use them. Though you can get a cheap domain from a service like Namecheap though. It's pretty cheap.
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Steve
(@ed_edwardson) reported
@Namecheap @ChanceyFleet @morning_song The solution is simple. Until #AccessiBe correct the documented problems with their overlay, remove it. You were made aware of these problems months ago. As in, before November. We shouldn’t have to employ domain filters on our machines just to use your services.
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Peter
(@PIXELDEPTH) reported
@Namecheap I created a ticket but I have to ask; Is there an issue with Stella hosting loading times right now? Over an hour I have been trying to load cPanel / Email, it takes forever and just times out. Wasn't an issue on the old hosting packaged, only since moving to Stella.
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Security Shark
(@netsecshark) reported
@smellyfeetuhave @malwrhunterteam @Namecheap They've been pretty nice for me being an idiot about DNS, I think the phishing is more about their scale.
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𝗥𝗶𝗰𝗵𝗮𝗿𝗱 𝗛𝗶𝗰𝗸𝘀𝗼𝗻
(@RichHickson) reported
@zigojacko DO i don't find to bad, They at least know who i am and dont ask me to re-auth. Not a namecheap user.
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Alloqui Strix
(@AlloquiStrix) reported
Hey @Namecheap, what checks and measures do you have in place to check the credit card details of domains registered through your company? I note that there are a lot of criminals that appear to be using your service to register bogus domains used for fraud and phishing.
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Alloqui Strix
(@AlloquiStrix) reported
@Namecheap It ain't working! I cannot believe a criminal would use their own credit card, so what is being done when domains are being asked to be taken down to report the credit card use, or even check it against stolen details. Process, as mentioned, seems flawed.
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crystal
(@CrystalComrade) reported
@CatelynButAgain As I suspected, Njalla had no issue suspending the domains. Namecheap is refusing to take action and protecting fraudsters. 🙄 @Namecheap
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Bryan Mordt
(@bryanmordt) reported
@Namecheap @RadixRegistry Horrible company to deal with. Locked out of my account and lost access to two of my business domain names. After 20 plus emails with customer support my login issues are still not resolved. Buyer beware. 👎👎👎
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Ronnie 'BEC' TacoCatSki
(@iHeartMalware) reported
@Namecheap @pleasantgreen Stop wasting my time with the "we don't do things over social media." @pleasantgreen made a video describing the fraud. Done. I pointed out the fraud and it's your choice to accept the risk and continue hosting fraud on your infrastructure, not mine. Fix your ****.
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Chancey Fleet 🌈👩🦯
(@ChanceyFleet) reported
@Namecheap @morning_song Please flag it for whoever that team reports to, then. #AccessiBe is breaking access on your site, and creating a legal and PR liability for you. You're losing subscribers and customer trust. Your site was accessible before #AccessiBe sold you a defective product.
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Earl Grey
(@syndk8) reported
@Namecheap @seomcgarry its not worth it. really isnt. it was a tiny problem. you made it look huge. messed me about. namecheap is a good cheap ghettho host. it just sucks when there is a problem
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MIQQA
(@micahsmith) reported
@typesofhosting Thanks! I've come to mostly the same conclusion with Namecheap. It's a terrible shame HostMantis decided to do all its budget customers so badly. I was with them for 8 years.
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Safechat/Parler (@Dogbert) Gab (@Dogbert_8964)
(@Dogbert_Catbert) reported
@ledzepfan400 @HHstandwithHK @SolomonYue Stop using Google first! Use protonmail (or pay to host your own mail with any web hosting provide such as namecheap) instead of gmail. Use DuckDuckGo as your browser. Do your own digging instead of going to wikipedia first. Usually they copy stuff from Britannica before MSM crap
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Olorin Henderson
(@olorinhenderson) reported
@sweepyoface @OctolusNET @olesovhcom If you need raw iron -- a la GoDaddy or Namecheap -- and want to save a buck compared to Google/AWS, it's not such a bad deal. You'll get at least twice the resources per $ with OVH compared to a major public cloud. Plus, name a provider that is faultless? :)
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Adam Greenough
(@adam_greenough) reported
@Namecheap £400 for a .FORUM, that sucks 🥴
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Hi, I'd greatly appreciate it if you could take a look into why this account's been locked due to suspected fraud — [HVB-707-25745]. Never had this happen before. Thanks.
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Any update on this? Naturally I also cannot locate my ticket because I am unable to login. Thank you.
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Lisa13
(@lisa1358209236) reported
@Namecheap @RadixRegistry I have had business for years I am unable to get any customer service help I cannot verify my new email I have been emailing for hours#namecheap#refusehelp#can anyone help
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Chancey Fleet 🌈👩🦯
(@ChanceyFleet) reported
@Namecheap @morning_song Your site doesn't work with the #AccessiBe overlay: it's not an "inconvenience" but a discriminatory denial of service to Blind customers. Please treat this as urgent and disable the overlay or offer a path to avoiding it. At least please escalate this to your PM!
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Melissa Roe
(@morning_song) reported
@ChanceyFleet #Accessibe ias not been a pleasant experience over all. I struggle to use the namecheap website, and I had to cancel my account at Podbean for several reasons, including difficulty in accessing my dashboard due to #Accessibe's existance. I couldn't disable it at all.
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Jeffrey Swann PhD in things likely illegal
(@AgoristView) reported
Hey @Namecheap I would pay my bill in #BTC (& probably buy even more URLs that I don’t really need) if you guys were set up to accept Lightning transactions... I’m sure I know some people who can help
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Lisa13
(@lisa1358209236) reported
Namecheap domain name help #namecheap#customerservice
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Matt Pignatore
(@matt_pignatore) reported
@Namecheap Great! How do I request support?
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Catherine Masters
(@Thespiritualglo) reported
Let me stress to folks all these folks that got rich by helping your Hollywood friends and your hip hop friends while using me expect nothing. They're on some this or that name bs . So anyway my brand tsgbrand...as namecheap realizes. Great service by the way
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Jason Gore
(@GoreJason91) reported
@Namecheap @Uniswap Hello, 🙏📿for escalating. In the @Uniswap discord malicious actors try to impersonate "technical support", when a user is in need of help, the hackers immediately message and send links to the bogus sites for "resynchronization". Anybody who falls prey to this gets robbed!
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Ash
(@human19_be) reported
@Namecheap Help me to file a police complaint to recover the fund here with #Canada 's @BurnabyRCMP
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𝗦𝗼𝘆𝗟𝗲𝗶𝘃𝗮 ®
(@LeivaBlog) reported
@Namecheap cloudflare login issues? Its been going down all day when going to my domain manager
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RUBΞNFRⵙ 🌒
(@Ruben_Fro) reported
@Namecheap I use 2FA, but have been logged out by Namecheap app and now I can’t login. I need to update my CC (that is expiring). Tried resetting the password but I still can’t login. Submit a ticket 2 weeks ago and still nothing.
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hncynic bot
(@hncynic) reported
Title: Namecheap just snaked another domain off me 💬: The "snaked" email is not a DNSimple issue. In this case, GoDaddy was in a position to deny the domain that came up after that.