Namecheap status: hosting issues and outage reports
Problems detected
Users are reporting problems related to: e-mail, hosting and domains.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Namecheap
Namecheap is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
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Domains | 7 days ago |
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18 days ago | |
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Domains | 19 days ago |
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19 days ago | |
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19 days ago | |
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19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Veronica B. (@verobendarg) reported@Namecheap Our dedicated servers are still down!!! According to your news they should be working but they are not. I have been working with customer support for 2 and a half hours now and no answers yet!
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mgear (@unitycoder_com) reported@HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Hareesh Vemasani (@HVemasani) reportedIf you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20
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Onyema One (@MbadiweOnyema) reported@thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.
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Pelumi Isola | Software Engineer (@softwareengng) reported@EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Hank Oflameo (@Oflameo) reported@internetarchive If it make you feel better, @Namecheap had a power outage last week.
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Prongl (@prongl_) reported@Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous
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ETHICAL JAY 🖥️ (@demon_hunterboy) reported@Namecheap Support team says another server issue
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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Ahsan Parwez (@AhsanParwez) reported@codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.
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Pizza Steve (@blackkracken) reportedIs anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...
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shon.vibes (@shonvibes) reported@Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown
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Ex0 Byte (@Ex0_Byte) reported@UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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EMPRENDERATUM (@negocioclic) reported@Namecheap Several of my websites are down
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Farmercologist (@farfesadee) reportedSo apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
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UE (@udayempire_) reportedman, has anyone else felt like logging into @Namecheap is the hardest task ever? I literally just created a new password, and it’s already telling me it’s wrong. almost everytime I login to this website I have to change the password even tho I save it in my bitwarden password manager.
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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Alessandro Bogliari (@alexeidos) reported@Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?
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Tapas Adhikary | tapaScript (@tapasadhikary) reported@Namecheap It’s surely not only an interface change. - It is slow - Editing appointments doesn't work intermittently - Can not view attachments without downloading unlike before - Appointment doesn't go through Schedule a call with me, will show you all for free.
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NameBio (@NameBio) reportedSales With History 📈 Tarro․com sold for $69,476 at Private - up from $787 in July 2017 at NameJet. 📈 UnchartedLabs․com sold for $39,999 at Sedo - up from $543 in November 2024 at Namecheap. 📈 Anon․ai sold for $21,611 at Namecheap - up from $675 in September 2021 at Whois․ai. 📈 ProtectiveEquipment․com sold for $15,000 at Sedo - up from $1,656 in January 2006 at SnapNames. 📈 StudioPrint․com sold for $9,995 at Sedo - up from $206 in July 2015 at GoDaddy. 📈 FlyFy․com sold for $9,395 at Sedo - up from $500 in January 2024 at DropCatch. 📈 InfinityTower․com sold for $8,265 at Sedo - up from $390 in August 2017 at GoDaddy. 📈 PestLab․com sold for $8,000 at Sedo - up from $385 in September 2019 at GoDaddy. 📉 FlyDrive․com sold for $12,205 at Sedo - down from $21,000 in November 2009 at Afternic. 📉 Starlark․com sold for $1,138 at GoDaddy - down from $24,988 in July 2021 at Media Code. Yesterday's Word Cloud + TLD Breakdown 👇
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Jorwhol (@jorwhol) reportedI use Namecheap to search for domains, but Cloudflare to register them. Poor ol’ Namecheap.