Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 01/11/2026 18:15

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Web Tools (50%)

    Web Tools (50%)

  2. Domains (25%)

    Domains (25%)

  3. E-mail (13%)

    E-mail (13%)

  4. Hosting (13%)

    Hosting (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesZionsville Hosting
United StatesLake Charles E-mail
PortugalMarinha Grande Domains
IndiaBengaluru Domains
SpainTorrejón de Ardoz Web Tools
United StatesSan Francisco Web Tools
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • s23amourai Valentin (@s23amourai) reported

    @heshie @GoDaddy I switched from godaddy to namecheap years ago and haven’t had a single issue since, not sponsored.

  • vijayjadav116 Mr Vijay Jadav (@vijayjadav116) reported

    @Namecheap Down Server/Hosting 🙄

  • thealekhshah Alekh Shah (@thealekhshah) reported

    Worst customer service from @Namecheap Pls don’t ever use the register..I am sitting on customer support since morning and there no help..they are just transferring chat to one person to other…

  • hxp7th Hxp7 🇩🇿 (@hxp7th) reported

    @Namecheap Not "check what can be done". Just tell me whether you will change the decision or not, because the decision was unfair, but the support team declined to change it even after multiple requests.

  • nhrdev Nowshad Hossain Rahat (@nhrdev) reported

    @Namecheap but it was just me failed to submit identity documents after many trials due to my mobile browser was failing to capture the image clearly, but at the end when I changed the browser and the image was good, then it started showing "Upload Failed" and then when tried to login, I found my account to be locked temporarily :/

  • hxp7th Hxp7 🇩🇿 (@hxp7th) reported

    @Namecheap Unless you will change the final decision that was decided by the support team, I will not waste time with you.

  • DomainHg DomainHunterGatherer (@DomainHg) reported

    @Namecheap I just had to reset my password. Logged in. Clicked Dashboard. It prompted me to login again. Obviously the password I just applied no longer works. I'll just reset again then. Thank you for replying though. Human responses from corporations warm the heart....

  • holy_photon Jugal Mistry (@holy_photon) reported

    @unitechy @Ktens @shantanugoel Yes, you'll have to deal with KYC and ****. You can't use whois masking so your ownership will be public leading to insane amount of marketing spam. Best to avoid. Use namecheap for free privacy on your domains.

  • hxp7th Hxp7 🇩🇿 (@hxp7th) reported

    @Namecheap No, I already contacted support on the website but they didn't want to refund or unsuspend the domain, for no reason

  • hxp7th Hxp7 🇩🇿 (@hxp7th) reported

    @Namecheap Very bad service, I do not recommend, they suspended my domain 1 day after purchase without any reason, and when I contacted them, they didn't give any reason to the suspension, and they didn't want to refund at all

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    @elon, will you buy @Namecheap so I can fire the CEO, all the tech support people and particularly Shift Lead Roman?

  • thealekhshah Alekh Shah (@thealekhshah) reported

    And I would never recommend anyone to use @Namecheap ever

  • CHIDU____ Odogwu | Web Design & Security (@CHIDU____) reported

    And the award for the most pathetic web hosting service company goes to *drumroll* @Namecheap 🏆

  • mwzd MediaWizard (@mwzd) reported

    @360 @Namecheap Probably because the registry - identity digital doesn't provide it. They also run .pro and same issue.

  • Namecheap Namecheap.com (@Namecheap) reported

    @ThunderForgeUS We would like to clarify that it is not possible to cancel a Namecheap account without first verifying account ownership. To proceed, please contact our Support team via email and provide the requested information. We will assist you accordingly.

  • smelltheasphalt smelltheasphalt (@smelltheasphalt) reported

    @Namecheap Right let’s treat me Like I work for namecheap and collect a pay check if it was so important why haven’t you dm me?

  • uwwgo Hugo Montenegro (@uwwgo) reported

    @PhiMarHal @kushagrasarathe @Namecheap I sold it! They eventually merged the tech into their own product and shut down the website

  • LFCPeyton LFC Peyton (@LFCPeyton) reported

    @Namecheap have had an issue and can't get a response other than the autoresponse saying you got the email. Can someone look into it?

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    I've been in a 3 day long WAR with Namecheap's inept tech support system. @hillank runs a mickey mouse organization if I've ever seen one. Sign up for hosting, tech support doesn't know what a nameserver is, attempt to close and cancel account...whoa Nelly don't ever try to do that. Send email EXPLICITLY demanding they close my account and stop contacting me. I've received 10 emails since then? I've spent more time writing this tweet than I did as a customer of Namecheap, but they're under the impression that we are in a lifelong partnership. It's to the point where I'm calling the tech support people's manager every name in the book trying to get him on chat to cancel my account.

  • smelltheasphalt smelltheasphalt (@smelltheasphalt) reported

    @Namecheap @namecheapceo123 There is no investigation. You need to terminate those domains immediately release all ownership records to my attention for their criminal harassment. I have no business relationship with them. I’ve never been to any of those sites. I’ve never requested information and you are well-known worldwide for your spam clients what I want is you to cease and desist all contact with my domain and future contact from any domain registered or hosted by name, cheap or any subsidiary or owner of name chief since you’re just now being purchased by somebody else will result in criminal action as will these emails

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    Tejeshwar R. from @Namecheap suggested I post my username and password on here so you guys can go in and fix my settings. Good idea, Tejeshwar R. abugabby - Hpw2408h1427!

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    @Namecheap I will NOT be sending an email. I will NOT be jumping through your hoops to keep a service that lags behind every other host I've ever tried. DELETE MY ACCOUNT.

  • partharora9128 Parth🍃 (@partharora9128) reported

    @ajeetunc @Namecheap You can try @Porkbun buying next time. I bought two domains had some issues they resolved in under 24 hours.

  • smelltheasphalt smelltheasphalt (@smelltheasphalt) reported

    @Namecheap I don’t work for your company and I have lost tens of thousands not dollars in filing complaints you never act on @PamBondi @PAAttorneyGen are aware of your criminal clients and your failure to act

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    @namecheap, so you know...this will NEVER stop until my account is closed.

  • ThunderForgeUS Leather Work Group (@ThunderForgeUS) reported

    @votkon Their service is better when they're down, right @namecheap? Right @hillank?

  • DomainHg DomainHunterGatherer (@DomainHg) reported

    Does anyone else have to reset their @namecheap password every time they want to login?

  • imsahilrl SAHIL ROHILLA (@imsahilrl) reported

    I am not able to use VISA debit card issued by Indian bank on #Namecheap. Did anybody else face something similar? Good thing, they do support Crypto Payments.

  • DaveCapitalist The Internet Entrepreneurs (@DaveCapitalist) reported

    is namecheap servers down 17th Dec 2025?

  • webbie Lilia Tovbin (@webbie) reported

    I am leaning towards C. Seems like it could backfire if customers who see the notice will cancel/move service instead of allowing auto renew. Especially since there are cheaper and well liked competitors, like @Namecheap