Namecheap status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Domains (67%)
- Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Domains | 1 month ago |
 Guayaquil
|
Cloud Services | 2 months ago |
 Zürich
|
Domains | 2 months ago |
 Zionsville
|
Hosting | 4 months ago |
|
Lake Charles
|
4 months ago | |
 Marinha Grande
|
Domains | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mixtrix (@MixtrixFix) reported@daisiesandhalos be somewhere with all your info that is technically also a vanilla site, so its better than nothing I use custom domains for all kinds of **** too actually. like vanity plates lol but if you need to buy more try namecheap they have the weird ones for only a cpla bux
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LP (@morelaurentbtw) reported@Namecheap Editing a domain's dns and other settings is so painfully slow.
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Couponare2 (@couponare2) reportedBuy a domain name - Register cheap domain names from $0.99 - Namecheap Register domain names at Namecheap. Buy cheap domain names and enjoy 24/7 support. With over 13 million domains under management, you know you’re in good hands.
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RodyMan (@_RodyMan_) reportedListen, NameCheap support might be a bit slow and ****, but I don't understand why people HATE the service so much. I've been with them for a long time and I haven't had any problems. I personally think they're pretty good. The prices for the domains especially.
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RickysSchoolOfRock (@RickyRockSchool) reported@Namecheap sort your email servers out! With no ETA of resumed service we're missing emails and webform comms. Don't you have backup servers to mitigate downtime? #disaster #saturdymorning #fail
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This is eN (@eNem5000) reported@brianokumu_ Unless you're talking of VPS or Ded, Namecheap has a cap for email storage on Shared. The worst have ever seen actually. 3GB on individual emails, and 9GB on the entire mailbox 😲 I use the Namecheap Shared for small clients
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Things Of Marketing (@thingsofmarket) reported@Namecheap Hi there, I request your support team to reply fast. There is simple issue and it's been more than a week and your support team just wasting our time. Please resolve my issue ASAP or else reply back that you can't able to resolve. Thanks
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Never Ending Realms (@nerthegame) reportedThank you, Victoria @Namecheap, for sticking with me for 3 hours until my mail and cPanel problems were solved! I can't wish for a better Customer Service agent!
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Hipopotofobia (@Hipopotofobia) reported@Namecheap very disappointed with your customer service. They require my old exp date of a card I had 3 years ago to disable 2fa? How TF is anyone supposed to recall that? My bank does not even have that info...
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Christina Panina (@ChristinaPanin1) reported@RickyRockSchool @Namecheap Hi! Christina, Private Email product manager here. Sorry for the trouble. We are putting all our resources to mitigate the issue right now. Unfortunately, it requires an additional hour. All your emails will be delivered with no loss after the maintenance.
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Rob Miller (@ineedahelmet) reportedHey @Namecheap You are hosting a scam website designed to look like @DetrNevada's web site for Unemployment Insurance claims. detr-nv(dot)rest is being text-blasted to countless people. It sits on your servers with IP 199.188.201.38 Do the right thing and take it down.
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Adam (@torontomario) reported@Namecheap Ty wished the chat support was that helpful.
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Victoria Savina (@VictoriaSavina_) reported@memecoingod @Namecheap Hi, my name is Victoria, I am Hosting Product manager at Namecheap. I am sorry you had such a bad experience with our support team. I will work with them to improve the quality. If you can send me also chat reference, it would allow me to follow up on your case.
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Chris Gillum (@cgillum) reported@fhtino @AzureStaticApps DNS might still be propagating? I also migrated my DNS domain from Hover to Namecheap since the former doesn't support ALIAS records (and is more expensive). The DNS migration might not have fully propagated everywhere yet.
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Bromelia (@BromeliaEth) reported@ExileDAO @NoKapRich Namecheap being centralized and all, accepts crypto as payment, therefore you can use the service anonymously. So, you may be wrong about that.
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eSXEPKg3QHMV (@ESxep) reported@LeaLovesUSA @gal_suburban Namecheap = registar like Godaddy. Likely no knowledge of network of sites. WHOIS info using privacy protection = bad lead. I've got your guy, not doxxing / leaving trail on here. @gal_suburban check your DMs, I'll send info privately.
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Nour Oumousse (@NourOumousse) reportedHey @Namecheap Why there isn't a way to export archived emails on PrivateEmail at once? if there is please help!
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LP (@morelaurentbtw) reported@Namecheap Your web app is super slow and looks like it's from the early 2000s. Maybe you should charge more so you can afford to hire a better product team?
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Uche Okoro (@ucheokorolive) reported@Namecheap Can't login. Backup codes for 2FA aren't working. Friends and clients complaining too.
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wahome (@kwahome_) reported@wambuaden @Namecheap When did you start receiving these spam mails? I think there was a data breach somewhere and people's email addresses (perhaps more) were stolen. When Facebook went down, there was talk of a data breach.
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Uche Okoro (@ucheokorolive) reportedIs Namecheap down? 😑 Someone call Big Chief, please.
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💫Leirin🌙 (@leirinart) reported@SilvaRymes Yes, could you help me? I purchased my url of choice from namecheap, made it so the url would redirect to my neocities page, and also input the new url into a box for that in neocities, and now the site won't load period (with either url)...
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Douglas Karr (@douglaskarr) reported@Namecheap @martech_zone Thanks, disappointed in the response that you won’t do anything and now I have to hunt his host down despite the private registration.
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MemeCoinGod (@memecoingod) reported@Namecheap Worst support in history!
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Adam (@torontomario) reportedWhat a waste of time trying to talk with @Namecheap About the product canvas clearly a broken product according to the support comments I’m just told use another browser might fix it lol how many do I I have to tell you I used and product still wasn’t working.
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jay gordon 🦍 (@jaydestro) reportedmy wife got a php related intrusion alert from her namecheap account and it reminded me of "the bad old days" running clamav all day on VMs
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Patrick Socha (@PatrickSocha) reported@TweetsOfSumit @INWX Switch to @Namecheap. I've been with them >10 years, having been with some god awful registrars before. Fully recommend them. Bonus points: they offer U2F/Yubi key support
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MemeCoinGod (@memecoingod) reported@Namecheap No thanks, i have 30+ servers with you guys and your support is insane 45 mins in hold with n nothing in the chat. Over and over again same thing !
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Dax (@HaydenAylor) reported@Nicholasvanj YouTube is great. Also if you are having trouble Namecheap has a cheap high bandwidth VPN service that will allow you to connect to twitch at other server endpoints with next to no loss in latency.
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Dave (@davemrtnz25) reported1 failed transaction (bad gateway – @Namecheap), and @PayPal decided to charge my card 40+ times since last night. 7usd per transaction. 280usd+ charged for nothing. @AskPayPal