Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 12/20/2025 00:10

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Web Tools (44%)

    Web Tools (44%)

  2. Cloud Services (22%)

    Cloud Services (22%)

  3. Domains (22%)

    Domains (22%)

  4. Hosting (11%)

    Hosting (11%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PortugalMarinha Grande Domains
IndiaBengaluru Domains
SpainTorrejón de Ardoz Web Tools
United StatesSan Francisco Web Tools
IrelandDublin Web Tools
IndiaNoida Web Tools
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • johnmcduffie John McDuffie (@johnmcduffie) reported

    @Namecheap i have tried for 4 days. I cannot get a ticket response or a verification email. Can't login to my accounts. But those billing emails sure find their way to my inbox. #fail #BadCustomerSupport

  • bitcoinNGMI IamWolf ⚡ (@bitcoinNGMI) reported

    @Pland__ Yeah so you have services like namecheap, GoDaddy or even twitter, facebook, AWS, oracle that offer that as a service. Can also sell preconfigured raspberrypi like they do for IPTV and hook it up to the router and forget about it.

  • michaelmknight Michael Knight  (@michaelmknight) reported

    @Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!

  • willgivess Will (@willgivess) reported

    @AGreatDomain Thanks Bob. I doubt there’s much I can do. Also doubtful this will get addressed in any meaningful way since sbs is so rarely used. Namecheap sent me a notice of my upcoming renewals but I never looked at the details.

  • ADM1NADS Adm1nAds (@ADM1NADS) reported

    @Namecheap best service ever I had to cancel my hosting they didn't charge me a penny loyal customer are looked after

  • araza617 Ahmed Raza⚡ (@araza617) reported

    I’ve been a @Namecheap customer for 10+ years and I don’t think I’ve had a single bad experience. And I’ve reached out to their support team a lot over the years

  • maho125 Tomáš Mahrík (@maho125) reported

    @Namecheap I'm waiting for more than 6 days on response on high priority ticket. I have to say that's great customer service👌 [#AND-687-73465]

  • johnmcduffie John McDuffie (@johnmcduffie) reported

    @Namecheap Can't DM it. I never got an email confirmation or ticket number. I've had zero support even on live chat. Some guy joined the live chat and never responded to me. Why? Likely he doesn't work for you and doesn't care. He gets paid whether your customers get support or not.

  • BuySarms Buy Sarms (@BuySarms) reported

    @DomainGuyUK @TommysDomains really i mis-spelt nft as ntf once on namecheap wish i'd known i could cancel it.

  • JHenzi Joseph Henzi of The Henzi Foundation (@JHenzi) reported

    @Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.

  • alexsimov_ Alex Simov (@alexsimov_) reported

    @gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.

  • autisticjane jane lively 🏳️‍🌈 (@autisticjane) reported

    Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.

  • Bilal_Mian Bilal Mian (@Bilal_Mian) reported

    @Namecheap Is there anyone that can help me out with XLM-584-65787? My site has been down for nearly 14 hours, email support has been super slow, and now your website looks to be breaking and I can't log in.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    @Namecheap We’ve had this issue before where transferred domains still report as your through the API service I have access through. Unfortunately I don’t have access to your API to validate.

  • lazy_blackLuis Luis, The Lazy Dev (@lazy_blackLuis) reported

    @davidandefikir1 @jobosonchisa Use namecheap, they support crypto payment when purchasing domains and hosting packages.

  • BrainsBeansFood BrainsBeansFood (@BrainsBeansFood) reported

    @Namecheap hello, is there any live support chat available?

  • KwasiWatson Kwasi Watson (@KwasiWatson) reported

    I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!

  • KwasiWatson Kwasi Watson (@KwasiWatson) reported

    @Namecheap suspended my domain due to “abuse” meanwhile I never even used it. Not only have they not provided any reason, they’re literally ignoring my questions via email.

  • LunaMageAI 🌒 LunaMage AI/Art (@LunaMageAI) reported

    @nico_jeannen I prev used Godaddy but switched to Namecheap about 3 years ago and have found the overall experience and support to be a lot better 💯

  • noelhefele Noel (@noelhefele) reported

    Welp. Time to move web hosting companies due to a terrible decision to chase a "lifetime deal" Was thinking of returning to namecheap. Anybody have any other recommendations?

  • morklympious #BLEEDECEMBER | Morklympious (@morklympious) reported

    Just saw the 3rd party ****-rule for linktrees, etc. (small 🧵) If you have $10-$20 bucks to drop (annually), you can grab a domain at some domain hosting service (like Google Domains or Namecheap) and easily set-up forwarding for that domain to redirect to your linktree

  • mbiydzela_ story telling with Mbiydzela (@mbiydzela_) reported

    Great support: Namecheap offers live chat or a support ticket option if you run into site trouble and need someone to walk you through any troubleshooting you might need.

  • jerem4fg jerem4fg 🇨🇦⚜️ (@jerem4fg) reported

    @xxemberraexx However, for domain registration, I would recommend a feature-rich provider like NameCheap (which I've been a long time customer) and avoid the likes of GoDaddy at all costs.

  • bas7824 bas7824 (@bas7824) reported

    @Namecheap Holy ****, your logo maker is impressive.

  • maloreally malorie (festive edit) ❄️✨ (@maloreally) reported

    lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.

  • autisticjane jane lively 🏳️‍🌈 (@autisticjane) reported

    If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap

  • maloreally malorie (festive edit) ❄️✨ (@maloreally) reported

    I contacted @Namecheap support, and the person yeeted themselves from the chat part way through. I mean they are clearly having some major issues right now, but I must say this is the least secure I have ever felt within the first 24 hours of giving someone my credit card info.

  • SGEmail2 Blueladybug (@SGEmail2) reported

    @Namecheap @Scaleway_Help Headers are too long and they are used as excuses to do nothing about the problem as it happened in the past -- all you really need is the full link with the domain you registered.

  • KwasiWatsonFilm Kwasi Watson Films (@KwasiWatsonFilm) reported

    I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!

  • DaddyZamar Zakari Martins (@DaddyZamar) reported

    @Namecheap Do you have a support line i can call?