Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 13 hours ago |
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Domains | 14 days ago |
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26 days ago | |
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Domains | 26 days ago |
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26 days ago | |
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26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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xyz.xyz (@xyz) reportedLearn more about this @namecheap customer by following @PerceptronNTWK . #DecentralizedAI #DataInfrastructure #AIM
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Jb (@jbzale) reported@fytagee @Porkbun porkbun is better in the way that they nuke the entire account when a phishing domain is detected sinec bad actors normally register multiple domains in the same account compared to namecheap who only takes down that domain.
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handygas (@handygas) reported@Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?
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Youssef (@Aladey) reported@ArtenaPro lol yes if GD or Spaceship/namecheap come to me and ask me to do it i will otherwise i will never domainers are like stockholm syndrome they all cry but stick forever with OG platforms
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ETHICAL JAY 🖥️ (@demon_hunterboy) reported@Namecheap Support team says another server issue
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xyz.xyz (@xyz) reportedLearn more about this @namecheap customer by following @miodotxyz. #AIAgents #Slack #AIM
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
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Nathan Pierce (@norsegaud) reported@levelsio @Cloudflare Same, switched 5ish months ago and will never go back to namecheap!
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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Artyom Shimanski (@a_shimanski) reported@appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day
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David Silva Smith (@DavidSilvaSmith) reported@Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Gregg (@EmpiricalFBA) reported@alijcar @Namecheap We're noticing issues again too
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CatWard (@Catzwitch) reported@Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.
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Build A Goat (@buildAgoat) reported@Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.
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Jai (@jai_ozzie) reported3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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Joseph Miclaus (@josephmiclaus) reportedCan anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?
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CreativeCoder (@Doctorant2022) reported@Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!
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Ahsan Parwez (@AhsanParwez) reported@codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.
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Elio | Android & KMP (@e_herou1) reported@alexcloudstar @Namecheap This is how ecomy works, money should never sleep.
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Felix (@Reezxy23) reportedThere has never been a cheaper time to build. Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel= deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/ transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash - Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20
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Feyijimi Emmanuel Olubiyi (@emmalexing) reported@Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support when this is caused by you
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.