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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://notification9fnf4a5nehordbnr[.]sbs/TRUE-LOGIN-FIX-12-6-21[.]zip #phishing #opendir #namecheap
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MalwareHunterTeam
(@malwrhunterteam) reported
@BillReyor @nullcookies Look how this works for Namecheap (and for some few other companies). That is how it must work for all companies that cares about taking down stuff that needs to be taken down. That's it.
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Dave Charbonneau (not the astronomer)
(@DaveCharbonneau) reported
@Namecheap Is your customer service down? Or just the access page? Can we DM instead of leaving a ticket?
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Ofir Rabanian
(@o3r6n) reported
@talhof8 another disappointed customer of namecheap?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://id-wise-2fa[.]com/Login[.]php #phishing #lloyds #namecheap
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Godspower Eze 🇳🇬
(@The_python_dev_) reported
@chikecalistus @TiemmaBakare Bad customer service over time reduces sales. Priotizing good customer service is a long-term strategy to increase sales organically. For example, I recommend Namecheap to everyone I know because their customer service is top notch.
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Developervert
(@developervert) reported
Just used Namecheap's bulk DNS editing tool to add ipv6 support to all my websites. Unfortunately, I did not realise I was *replacing* all DNS records for each domain, rather than adding to the existing records... Sweaty palms..
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Taimoor Ahmad
(@taimoor255) reported
@Namecheap your website is down its not opening here in pakistan
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verrier
(@verrier) reported
@sweetastandy @Namecheap Hey @Namecheap -- this still seems to be busted... any news on a fix yet?
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David Pearson
(@0xDAV1D) reported
@Max_Mal_ @Namecheap Did you happen to have the network activity (and ideally how the attack landed [i.e. phishing email, drive-by, etc...])? Would love to see that kind of information in @myNetworkSage so that the security community can find trends and/or distinguish success from failed attempt.
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Adam “not doing stonehenge” schoαles. ❄️
(@adamschoales) reported
@Adamski @squarespace @Namecheap How do you like it? I never use the google front end for my personal email (always just use apps on my Mac/Phone) so I feel like I wouldn’t be losing as much by moving away from Google. But I know they have some features I’d miss (namely spam)
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M'aya@FF14暁月の騎士 【海外|PLD ナイト】
(@rolanberrypie) reported
@supersat People have figured out that it's not too hard to move off of it. All of the accounts still remain active, and if you add "free cloud identity" you get drive access. Just change the MX record to Zoho, ImprovMX, Namecheap email forwarding or another free service.
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Javi ・ハビー
(@JR31na) reported
@ZoCodes I’v never had any problem with namecheap. Also I’v used AWS because I don’t have to do the DNS setup.
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Marcus Maciel
(@underlinux) reported
Do i know someone from @Namecheap ? Looks like they have a big phishing domain . Is there a way to request take down directly with them ?
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Ray Kooyenga 🏝
(@RayKTweets) reported
@ZoCodes Namecheap is cool, and Gandhi. But I've had near 1000 domains on Godaddy. 24/7 U.S. based phone support and great business customer service. And I use digital ocean for servers.
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Hambone Fakenamington
(@CenturyAvocado) reported
@dcuthbert It has been a while since I've seen junk on @namecheap (@namecheapceo). After they started taking an incredibly responsive stance could this mean they've pushed the bad actors off their services?
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Tea April, Author
(@TeaAprilAuthor) reported
@Namecheap The tread, if u mean the link, had half a dozen messages saying they could not fix the matter. The final one said all issues were resolved. What does that mean? I read the article. It was not helpful. Why are you sending me an article? Simply tell me what to do at this point.
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Paulos Ab 🤔 👀
(@paulos_ab) reported
@maryam_farsh I use Namecheap and as their name implies it's very cheap and they are good, and they respond to and fix issues quickly, They provide unlimited bandwidth for any plan in which you will have to pay for it separately in other hosting websites
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daveconrey.eth
(@daveconrey) reported
@MrFungible And to answer your question, I've been using @Namecheap's email service but I don't know if they have a similar policy.
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Adam “not doing stonehenge” schoαles. ❄️
(@adamschoales) reported
@EscoboomVanilla @squarespace @Namecheap For sure, except for the fact that I almost never access my email through the Gmail website. I just use the email client on my computer/phone. So I think I’m probably fine to switch. And it looks like no matter what it’ll cost money. Which is frustrating…
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Nlecha
(@sugardaddycoco) reported
Been waiting for my Namecheap email since yesterday. I'll e-sit with their support team this weekend, they should not worry. I'm coming.
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Ray Kooyenga 🏝
(@RayKTweets) reported
@ZoCodes Namecheap is cool, and Gandhi. But I've had near 1000 domains on Godaddy. 24/7 U.S. based phone support is partly why and great business customer service is partly why.
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Dallman Ross
(@spamless) reported
Hi, @Namecheap, I'm a longtime customer. Today I was unable to log in. A chat session with support didn't resolve the issue. It turns out that the LastPass (@LastPassHelp) browser extension breaks your site. Suddenly logins won't work with that highly popular extension enabled.
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Delta
(@coincommentz) reported
@dorkingbeauty1 @barricadecyber never had a problem. :D that's who i take all my domains through.. that being said, any domain name can be abused from any registar. Don't hate on @Namecheap
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Walter Spicer 🇨🇦 (ウォルタースピイサー)
(@Walterverse) reported
@ZoCodes have lots of domains with namecheap no problems. .com .ca .de .org . If it's already taken you're fighting a branding problem that can be solved with its own name to avoid confusion. Good luck. Cheers
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N/A
(@AlexDeGruven) reported
@Namecheap 2 domains registered on your service: snapsneaker dot com cashappbooster dot com Both sites are for stealing credentials. Please investigate. Already emailed abuse, as well.
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Lost in Writing
(@lordofscripts) reported
@All_My_Links the DOMAIN option is not working! I am a tech and added the A record as indicated. Days later it still doesn't propagate (and it is not @Namecheap ). I think that IP is wrong or the KB is outdated.
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gods of our fathers⏺
(@ibitadeoha) reported
@Namecheap Please, I need an English native speaker to help me.
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Tea April, Author
(@TeaAprilAuthor) reported
@Namecheap I don't know what "the tread" means. If you mean the link in the email, it says the matter is not resolved a half dozen times with different time stamps. Then it says it is resolved. I went to sign in again. I still cannot get the code for the second step.
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Nils Putnins
(@putninsnils) reported
@Namecheap you really should work on your checkout process. The previously used card is NEVER the previously used one, in fact it's one that has expired back in 2017. Can't you automatically remove cards that obviously aren't valid?