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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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childish RAMbino
(@CyberQuixote) reported
@APT_Namecheap man i cant believe all you need to do to work in computers is to be an unhelpful piece of **** (Namecheap)?
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ellie maybe vaxx queen of the plant people 🏳️🌈
(@ellie_maybe) reported
@thatmags @angiecthomas That's horrible and so grossly unprofessional and unsafe. I'm sorry you're dealing with it. If it helps, I've used Namecheap for damn near a decade and their customer service has been stellar.
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Brandwise UK
(@BrandwiseUK) reported
Is anyone at @Namecheap answering support tickets today? Haven't ever waited this long before for support. #XPP-772-13159
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Richard Kirkendall
(@NamecheapCEO) reported
@ed_edwardson @aardrian @Namecheap Hey guys, I'm very sorry to hear you're having issues with our site. I will have someone take a look to see if something is not up to date. We are also working on a new version of our site behind the scenes that will hopefully solve a lot of the problems you are experiencing.
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Rohullah_Soroush
(@SoroushRohullah) reported
@SiminMaleki @diana_ashktorab I use Hostinger for domain services . - It's cheap - easy to use interface But Namecheap is also good for domain services. - Friendly interface - Just includes a hidden fee about 1$. But i recommend to never use dreamhost. It's a wast of money. Has a very messy interface.
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Pete from No CS Degree
(@petecodes) reported
Namecheap not adding domains to cart :( Prob not a bad thing for my wallet
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Baby Oil
(@babyoil008) reported
@Smartiepants73 Namecheap is just same domain service as godaddy. What we can try to find is "person of contact" usually its must listed when you want to register your domain (.com or .co.uk or whatever) through domain service company.
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Faھad
(@MrD3vil0) reported
is @Namecheap is fraud? the mention in dedicated server that they will give me 960 x 2 ssd when I purchased now there is only 1 960gb ssd and saying the 2nd ssd can be only used for backup?? wtf
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello, how is going the issue? Currently fraudulent domain name is active. Please, disable this asap.
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New York's Chamber
(@NYChamber) reported
@Namecheap Sophia ferrer and Avery daniel from getmailinglist domain bought under your company is sending out emails with our @NYChamber name on it. Shut them down! #fraud #getmailinglist
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Kona Rescued Me 🦮🎶🎭🌊🇺🇸
(@iamrachelwolf) reported
@Xfinity @ComcastCares TERRIBLE! I need a port unblocked. I've spent a week on this w/Namecheap. It's not blocked on their side. I've tried multiple browsers. Cleared cookies & cache. Reset router. Rebooted PC. Ping. Tracert. Telnet. All troubleshooting steps possible. /1
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nullcookies
(@nullcookies) reported
@Namecheap No, you have to create a support ticket first.
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M Z Daryabeygi
(@ginkgomzd) reported
@Namecheap Yes, same result from different device, browser, and ISP. Those files are served by a CDN, so if you are having trouble reproducing, they might be having regional issues.
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Tristan
(@TristanB1206) reported
@Simon818 That's fair, the alert is fixed. I assert, however, that the idea that he's been using this for months without problems is nonsense. This change was very recent, and AccessiBe hasn't improved anything when using screen reader mode for @Namecheap. Still ends up a net negative.
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☮Ty Littlefield
(@sorressean) reported
@namecheap seems to spellcheck emails like they install accessibility overlays or design dashboards, which is to say not well. From the authentication code email: "Location is aproximate based on the login's IP address"
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APT_Namecheap
(@APT_Namecheap) reported
@pixeltrix @Namecheap Hi! In order for our Abuse team to perform a proper investigation and take action, please submit a report on our website. Once it is done, since we can't work our ticket queue in a normal fashion we will prioritize the ones that make us look bad, such as yours. The rest can rot.
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Jage
(@jage9) reported
@ed_edwardson Yup just checked and this annoying nag is still there. Is Namecheap paying attention? Your users are leaving your service because you have decided to apply a fix that was not necessary. #AccessiBee is trash. Is there an updated version of the blocker tool?
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Jake
(@makeorjake) reported
I login today to message them (7 days later, a lot, but not unreasonable) and THEY CLOSED THE TICKET. I waited a month in order to get ghosted by your help desk team. I love Namecheap, but this has really hurt our relationship.
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Heartbit Computer Solutions Ltd
(@heartbitsols) reported
@Namecheap hello, i have been having problems of poor reputation sender on our resellerw. Kindly assist
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Shk Haseeb
(@ShkHaseeb6) reported
@Namecheap Please resolve the issue regarding payment. This is the risk management team ticket id. Please response as early as possible its urgent situation. WTE-143-69183
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net0ps
(@net0ps) reported
@Namecheap your domain email forwarding is terribly slow and you should be ashamed. Heading over to talk to @ImprovMx
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nullcookies
(@nullcookies) reported
@Namecheap @Consumer_gripes I first need you to open a support ticket so I can initiate the abuse report.
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Andrew Kim
(@dearandrewkim) reported
When I first tried, I followed the instructions and waiting patiently, it still would redirect. I then contacted Namecheap support who told me this couldn't be done because of the type of domain that I bought and something about SSL certification not being activated.
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lunchtime
(@itsluncht1me) reported
@Namecheap Hey, pretty sure your customer security is compromised. I just used a BRAND NEW card 2 days ago on your site to renew my domains and mistakenly saved it and my billing info to my Namecheap profile. This morning my card was used in Singapore and on AliExpress.
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Kona Rescued Me 🦮🎶🎭🌊🇺🇸
(@iamrachelwolf) reported
When I said to this guy that I wanted a manager... he disconnected me. That was another hour of my life gone on top of several hours with NameCheap. And still the port is blocked and still NO ONE knows WTF they are doing. I HATE COMCAST. /6
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Hunter Bidens 💻Laptop💻 - (10% for the big guy)
(@bidens_mac) reported
@Namecheap Can you fix your website. Always gets stuck on loading when searching for domains. You have to backspace and enter the letter again to get the search to process. Been like that for years now. Desktop and Mobile.
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Koala King Pin Tim
(@IBeThieving) reported
@TrueGameData @Namecheap Never goes down use them for everything haven’t had a site go down in 4 years there support is also amazing
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Mundo Futuro
(@mundofuturoca) reported
@Namecheap thanks @Namecheap for your quick response, the problem was early in the morning, occurred due to a global server failure apparently, but it works perfectly right now
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Fisayo Olowookere
(@okere_fisayo) reported
@Namecheap Having issues with my namecheap I don't know sending me to a 403 forbidden page & it keeps persisting how do I go about that? Thanks!
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La Purp - Stream New EP: 🎶 Brick By Brick 🎶
(@SarahlakaliAria) reported
Well @Namecheap just pulled a full on backhanded scam on the auto renewal service of all my domains,so until this issue's resolved then I'll have to change every link on every social media& create whole new web pages. Be advised, if you used them to purchase any of yours. TBC..