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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Greene Stickz
(@GreeneStickz) reported
I should have stayed with @Namecheap .... guys, stay away from @Hostinger , they have a very poor customer service
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Domaindealer.eth | .x | .WΞB3/
(@Domainclubx) reported
@the_hodlr @DiaryNoori @namebase my gateway domains are still resolved to their pages. we have to find a registrar that give us back the control panel and the renew function for our domains. maybe porkbun or namecheap will do that later...they all want money and play bad games with their competitors, who knows?!
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Precious Tom 🐼
(@PAniefiok) reported
Thinking of a centralized communication platform that allows @GoDaddy @Namecheap @bluehost & all other hosts, to communicate directly. Rather than open two support ticket & communicate with one & then the other. I simply reach out to 1 and they work together via this back channel
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pastaMan
(@mhusnirizal) reported
Please take down this #cryptoscam site @Namecheap :
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John Goldenson
(@john_goldenson) reported
@smart_nwokolo @geegpay_hq It worked on namecheap but it is not working on hostinger
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Ayaan
(@Ayaan_Panda) reported
Namecheap's servers just went down right as i was deploying my website 😭
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Danny ㄒ卄乇 Ꮆ尺乇卂ㄒ ⚡
(@iamdanieldon) reported
Tired of having card issues and not being able to pay for anything I need online… from namecheap, to apple payments. Exhausted
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O’Neal Ombu | Building Cybernetic Web Apps
(@OmbuWebDev) reported
@madzadev I use Vercel, Netlify and I’m checking out Railway. But in terms of paid hosting, I’d go with Namecheap for customer satisfaction and much more.
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BuzzSpinn Media
(@BuzzspinnMedia) reported
@Namecheap Hello how do I contact customer service regarding unknown charges on my account?
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Rug Pull Finder
(@rugpullfinder) reported
@Namecheap It is registered with your service though, could it be an error in the confirmation process?
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Blueladybug
(@SGEmail2) reported
@Namecheap @Scaleway Namecheap never does anything about any domain it registers. Not even once--- and now you want me to do this or that. EXACTLY-- for what?
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J Cole Morrison
(@JColeMorrison) reported
@Namecheap Thanks for the reply, but I’ve explained it to your support teams at length. Renewal shouldn’t be locked behind a ticketing process (if you didn’t have it set to auto). Additionally, as reported to support, “topping up” with a credit card only results in a 500.
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Blueladybug
(@SGEmail2) reported
@Namecheap BTX-139-55661 -- a domain spoofing Walmart, Costco, etc -- fraud and you refused to take down because you couldn't prove spam- never mind the fraud the domain is involved in. It was not spam only but fraud.
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Mike
(@MichaSvenchenko) reported
@Namecheap Why would I DM you? For 2 days straight your worthless support has done nothing. Let the public hear how bad you suck and how you are gonna do nothing bit jerk me around and blame me for your issues. You never take responsibility for anything!!!
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nameadoma
(@namekicks) reported
Hns/web3 domain still not transferable,not good once the worst registrar hold it.can u comfirm now I can easily transfer.c or any Hns domain from porkbun to the Reliable @Namecheap
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Logan Flatt.eth
(@LoganFlatt) reported
@OntBizAttorney LOL, I'm not responsible. I have nothing to do with @Undeveloped or @Namecheap beyond being a customer just like you. When you buy ANY domain name, you may be subject to the ICANN 60-day lock. It all just depends on how long ago the domain name entered the registrar's account.
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D'Andrëw || Mainasutto Dev
(@DAndrewBox_) reported
@XorDev I use namecheap, bought domains with them since like 7 years ago and never had a problem
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Blueladybug
(@SGEmail2) reported
@usesav Why don't you remove pirate websites that have been marked as malicious and dangerous by McAfee? You have no terms of service? Namecheap have closed domains for fraud and other issues. Why can't you do the same instead of protecting bad actors? No standards? So sooooory......
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texasranger.blockchain
(@DomainDegen) reported
@DotDomainer I didn't expect that. I would have thought Namecheap would support Gateway after they settled their dispute. Looks as if Namecheap doesn't want any competition. I am long popcorn!
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Mike
(@MichaSvenchenko) reported
@Namecheap Do not trust this company! Their support is horrible and they blame their issues on you. Go with anyone buy Namecheap. If you are looking for no help with thing get screwed up, which they cause, otherwise this isnt a good option at all
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Mike
(@MichaSvenchenko) reported
@Namecheap you fail to fix/restart your mysql database that has locked me out from navicat ssh tunneling. Your support is poor and they always blame everyone but their lack of intelligence. You truly are the worst I have ever had to deal with. After 7 years I'm leaving you 🖕🖕🖕
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Mike
(@MichaSvenchenko) reported
@Namecheap Hey @Namecheap do you want to make public the BS your support guys are emailing me? Still unable to fix what YOU did and blaming me? Dont worry i will take screenshots and post them. You idiots are in denial
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Whyarewehere
(@whyarewehere42) reported
@Am_I_Nutz @Mikra125 @Terry_Eth_ Yeah i did this morning. And the fake website was taken down by namecheap.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap I have an account and I have tried to login with my details but it gives me that error. It hasn't worked for a while. I would usually respond to the email but I am having issues with that so can't. What else can I try? Thanks
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pastaMan
(@mhusnirizal) reported
please take down these two @Namecheap allnode[.]online
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ape.c/
(@apedotc) reported
@DoctorBrandx @NamesOfLondon @NamecheapCEO I hope that for you and any other early believer too. Unfortunately, you can't even create a TXT record for your Gateway domains anymore, which would make verification of ownership more difficult for Namecheap if Gateway doesn't help otherwise.
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Gulla0
(@HarshaGulla) reported
@rugpullfinder @Namecheap Damn!
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap @Office365 Thank you. Another question: how can I view my tickets on your website? It keeps telling my it is unable to validate me when I check on Support > Tickets. The email doesn't have a ticket URL either. Thanks
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DomainsBerg
(@DomainsBerg) reported
OHHH.. ONE OF THE WORST CUSTOMER SERVICE IS NAMECHEAP CUSTOMER CHAT SERVICE....EVEN THEY DONT KNOW WHAT IS AFTERNIC FAST TRANFER FEATURES...... @Namecheap #domains #domainsforsale
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John Goldenson
(@john_goldenson) reported
@NescoTouch @geegpay_hq It worked on namecheap but it is not working on hostinger