Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
7 days ago | |
 Cochabamba
|
Domains | 7 days ago |
|
Cochabamba
|
7 days ago | |
 Bogotá
|
7 days ago | |
 Ciudad Jardín
|
8 days ago | |
 Lima
|
Hosting | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Senior Prophet keane (@b1gdom_) reported@Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap
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Timothy Conrad (@securecipher) reported@NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.
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Kevin Guaman (@KCG3D) reportedi genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.
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Ken Ber (@lightwaxx) reported@NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.
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Artyom Shimanski (@a_shimanski) reported@fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top
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James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reportedThis outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!!
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Fuzzicus® Innocuous 🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported@Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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Wisdom Uche Ijika (@ceotokentoolhub) reportedWell done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.
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Allan K. Koech, HSC (@allankoechke) reportedDang! Some of my domains never recovered from the @Namecheap downtime.
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Levi J. Anderson (@TheWranglerPNW) reportedOver 12 hours of every website on @Namecheap reseller being inaccessible. Thousands of dollars lost, ad campaigns directing traffic to broken links, goodwill lost between providers & customers - never have I seen a ****** this bad in the web hosting space.
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Laurent Perrier (@maybelaurent) reported@remotecleanguy Namecheap is not a serious company. Transfer domain to Cloudflare, ask Claude to rebuild your website with Astro and host on Cloudflare workers. Every provider has outages but at least if Cloudflare is down so is the rest of the internet
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work
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Lauren (@Lorncat) reported@JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.
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PixelPioneer (@PixelPioneerOnX) reported@PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.
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Generic human (@genericish) reported@Namecheap Mail still down for me
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The Sentinel (@J3SS3777) reportedThat Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow
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Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.
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spencer :) (@spencerpauly) reportedThis morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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Alex | The Geeknd (@WebDevLex) reported@UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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Michael Yousrie (@michael_yousrie) reported2 days ago, @Namecheap was down. Today, @github is down. what's going on guys? are the AI models finally breaking free?
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CANICE 👾 (@okwudilicanice_) reportedThe recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Artyom Shimanski (@a_shimanski) reported@JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.