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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Micah Erumaka
(@MicahErumaka) reported
@Namecheap Hello namecheap my website has been down for the past fewdays and your support team has not been responding. This is not the namecheap i used to know... please i am loosing customers
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はまちゃん
(@nanchara) reported
@Namecheap Thank you for contacting me. I received support via Live Chat. I found out why and I'm fine.
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Essaysprings.com
(@essaysprings) reported
@Namecheap your live support system is not working and we have problems that only support can solve.
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▬ι═ﺤ
(@fromthebacc) reported
@mmwalk2 I have no problems on Namecheap
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luc dubois
(@bluewaterhodl) reported
@nvk @BTCBap @Namecheap I got locked out for the crime of using a VPN. Yeah, **** 'em
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Evan
(@EvanPrim) reported
@nvk @Namecheap Disagree. Nothing but good experiences with them for 5+ years. If you want to actually experience a **** registrar, give GoDaddy a shot.
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Gigashib
(@gigashib) reported
@Namecheap We tried that earlier but didn’t get through to anyone - it loaded for ~15 min then we just filed another support ticket. I’ll try again now & let you know if we have some more luck this time!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://check-myrecipients-home[.]com/Login[.]php #phishing #bancosantander #namecheap
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Ari Goldstein
(@arigoldstein) reported
@Namecheap I tried to login to my NC account, it claims suspended due to suspicious activities. You have an associated email address and customer service to fix these things. After 80hrs past my ticket submission, no response from Risk Dept. You’re holding my business hostage
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Maria Angelica
(@mageca) reported
Another week and still not solve the problem with the @Namecheap services. I didn’t get any response after my complain, the help service offered me a deal and now they say that it was a mistake. What a mess 🤬
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DedSec
(@D3dS3cOfficial) reported
@Namecheap you have costed us 250k impressions a day since you banned us again. Risk management promised our account would never get flagged again. Wtf is the deal over there? We are close to switching hosting companies now. We are sick of your ****.
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Maria Angelica
(@mageca) reported
@Namecheap Your company gave me 48hr to pay or canceling the service, I respond back with all my conversation with help desk and didn’t get a word. I contact today again and nothing.
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Namecheap.com
(@Namecheap) reported
@drb_ra Hello, it seems the domain name reported is neither registered nor hosted with us. Could you please specify why the issue was addressed to Namecheap?
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Damilola Oluwatunmise
(@damitunmise) reported
@Namecheap live chat is not working or is it just me. Plus no one is answering tickets use to love @Namecheap for it’s great attention to customers but what is going on now please
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Maria Angelica
(@mageca) reported
@Namecheap Ok, but I don’t got any response that time and what’s the estimated time to get that? I got a very threatening email saying that I should pay or my service it’ll be canceled, but no response back and no estimated time to do so.
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Pithon K. Kamau
(@kamaupithon) reported
@Namecheap Hello, problem with nameservers but support has sorted it
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מותק בלי עותק
(@Motechno69) reported
@Namecheap No problem, but keep in mind that my aunt already fell for that ****
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Maria Angelica
(@mageca) reported
@Namecheap I’m a client for years but your service just in case you don’t need any help with any problem, what kind of service is that?
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Jackie Dana
(@jadana17) reported
@ECMcLaughlin @bluehost Transfer your domain to @Namecheap. I work for them and I promise you they would never do that.
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FightingCyberdemons
(@dmchi200802) reported
@JordanSchachtel @nvk @Namecheap Brother, you aren't kidding. I'll never buy buns from Stail Bread Co. again!
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Muhammad Aslam
(@aslammocheri) reported
@Namecheap My 2FA is not working, says code is already used. Cant submit a support ticket also, since I don't remember the Support PIN. Please help.
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Omid Fayo
(@FayoOmid) reported
@cPanel @cheapnames @Namecheap I contacted them. They have taken the site down but not able to do anything for me. At least it’s down 👍
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Namecheap.com
(@Namecheap) reported
@adithyashreshti Hi! Sorry to hear that this happened to you😔 Usually, short&easy-to-remember domain names are registered and can be put for sale by existing owners at a higher price. If you come across any issues with the purchase of such names at Namecheap, contact us and we'll dig into it.
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Gigashib
(@gigashib) reported
@Namecheap Thank you for the quick reply @Namecheap :) we’ve opened 2 support tickets! Do you have a live chat section? Whenever clicking on live chat, the only option is to file a support ticket
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C2IntelFeedsBot
(@drb_ra) reported
@Namecheap It does seem down now but that was collected in the last hour or so from the 45.x IP mentioned.
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Marc Victor
(@Marc_Victor_com) reported
@NamecheapCEO @Namecheap, can you please get US-based or North American customer support?
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Karsten Gresch
(@gresch) reported
@Namecheap Thanks. The problem b.t.w. is still not solved. Your each-time-new-post-ticket moved-to-queue-end doesn't seem very efficient to me: does that mean, whenever I reply to questions from your support engineers, I need to wait more? Sounds more than absurd to me.
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DETERMINISTIC OPTIMISM
(@nvk) reported
Avoid @Namecheap, **** company.
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DedSec
(@D3dS3cOfficial) reported
@Namecheap your ticket system sucks. we dont have a corresponding ticket in our list
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c̶̼̗̐̉a̷͖̽r̸͙̈́n̵̮̉̆a̶̡͛̍g̵̢̻̓̽é̵̗͊
(@0xCARNAGE) reported
@Namecheap since insurancerateusa[.]com is spamming people - and is also registered with Namecheap - you might want to look at smacking that down too