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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Lewis
(@paullewismoney) reported
@Namecheap @MarkTaber_FII This is fake and dangerous to anyone reading it who believes it is real. It is also highly defamatory of me and a breach of copyright in a photograph which appears superimposed on another image. You must take it down now and reveal to me the details of the firm behind it.
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IanKoHoman
(@IanKoHoman1) reported
@TMobile It appears this mornings trouble relates to it looks like my issue actually relates to them blocking port 22 and port 21 - if you use wordpress and even use @Namecheap then it appears I must these 2 ports must be open to do website stuff. This falls under T-Mobile
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Awka Media
(@awkamedia) reported
@Namecheap Lost $100 because of this issues , am done.
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Jon Doble
(@JonDoble) reported
NameCheap needs a feature when you search for a domain that's like, "You idiot, YOU own this domain."
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MalwareAndPickles
(@malwrandpickles) reported
@thepacketrat @Namecheap Namecheap are on fire regarding these domains and will take them down if reported.
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Uchi Uchibeke
(@uchiuchibeke) reported
@STEMgirll Isn’t this the same as Namecheap, Cloudflare and others hosting websites on their name servers? How’s this different? If a customer uses them for a bad purpose, should we falsely blame or accuse the host?
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Enzo Grandio—GR&IO©
(@GrandioID) reported
@semplicelabs The first issue I encounter is that when I try to install WordPress, I have to use a program called cPanel. However, my domain host (Namecheap) doesn't connect to it, and cPanel's UI is totally different than what Namecheap says it to be, which limits me extremely.
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BePMPro.com
(@BePMPro1) reported
How many @Namecheap support engineers does it take to install an SSL? 2 engineers take like a million years to setup just an SSL! 😜
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Matt Wilson
(@codebrewery) reported
@GaryLineker Hey @Namecheap this website is setup with your registrar, and DNS, can you please take it down?
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Semplice™
(@semplicelabs) reported
@GrandioID Ah ok. It sounds like the issue is with Namecheap then, no? Are you open to switching hosts?
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Awka Media
(@awkamedia) reported
@Namecheap Just renew my host for 24hours let me take my backup ,please and leave you guys . Cos I can’t continue with this ****.
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𝕿𝖎𝖆𝖌𝖔 𝕱𝖆𝖗𝖎𝖆
(@0xtf) reported
@Namecheap I'm aware of your Twitter/Domain Abuse policy, but would be great if submitting abuse was more accessible. 👆🏼 (irimiy[.]com) is currently active. And no, I didn't save my login information for your helpdesk platform.
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Travis Pflanz
(@TravisPflanz) reported
@Namecheap, why even have live chat support on your website if they can't do anything? Sreelakshmi Angelraj is telling me they cannot help me via chat, even though I've received support via Twitter. This is asinine.
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🌞 Sunny Yield 🍩
(@sunnz) reported
@Namecheap No they couldn't help unless I can provide information from my account for security reason - but I can't log in, so they couldn't do anything
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BRAD'S on mars
(@HFTUYONMARS) reported
@Namecheap help my website won't load and easywp wont load the login page
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🌞 Sunny Yield 🍩
(@sunnz) reported
@Namecheap can't login to renew my domain today - your website sends a verification code that expires in 15 minutes, doesn't arrive and expires by the time it arrives, locking me out of your site. help!!!
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Travis Nelson 💻☕️🔥
(@trnelson) reported
@DerickFlorian @thewmh Ahh okay, namecheap offers a ton of TLDs, but regional can be harder to find. Unfortunately they don’t support .nz 😑
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SiliiTruth
(@TheSILIItruth) reported
@paullewismoney @Namecheap I believe @MartinSLewis is also having this problem. He was collating other names that were also being abused in this manner.
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Dennis
(@CRU_GG) reported
@Namecheap has been listing discord(dot)cx as available for like 4-5 days already now and wasn't able to fix it so far. Everyone who tried to buy it instantly get's a refund, but that's still horrible UX. I've literally reported this a couple of days ago and it's still not fixed.
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Sean Gallagher (электрическая крыса)
(@thepacketrat) reported
@malwrandpickles @Namecheap Appears down now.
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Dennis
(@CRU_GG) reported
@Namecheap Well, your live chat team already said it's a known issue and will be fixed shortly a couple of days ago.
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Emma K. Leadley
(@autoerraticism) reported
@Namecheap @NamecheapCEO Shared access is for domains only, not hosting so other than setting DNS does not help me witj this issue. Sharing access to hosting, as long as this would allow me to make enquiries with my own and not the client's pin, would also work whilst retaining security.
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Travis Nelson 💻☕️🔥
(@trnelson) reported
@DerickFlorian I personally like NameCheap for domain registration but there are many. @thewmh has a great suggestion below using aliases and I’ve done this a lot using GMail. Most registrars will support forwarding/aliases.
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Teknosqurl💡 | Jihyo Appreciator
(@LilTeknoSqurl) reported
@SocialNomadRach Not saying the link is 100% real, but namecheap is just a 3rd party registrar, not uncommon to see a registrar address, or weird foreign **** there.
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MR MBIYDZELA DIGITAL MEDIA HOUSE
(@mr_mbiydzela) reported
Who else has noticed that @Namecheap customer service is no longer as good as the previous years?
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ISO8601
(@SMarr311) reported
@BleepinComputer @serghei Might've been the same group operating e-l-eng[.]com -- "L" instead of "i". We have 365 E5 and I spent a day re-submitting to try and get MS to reclassify, but the people/AI always thought it was legit. How do we tell MS abut them? Reported to @namecheap too; never suspended.
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Karl Goddard
(@MrKarlGoddard) reported
@Namecheap shocking support from you guys... opened a ticket with your Threat Management team 6 days ago - no reply. Spoke to your 1st line team to chase up, they advised me to.... open a ticket with the Threat Management team.
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.
(@georges_deuko) reported
@Namecheap please when will you guys support Nigerian extensions?
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global IP action AG
(@global_IPaction) reported
@Namecheap Still tickets from April in Support system, even though there's phishing domains hosted and registered via Namecheap! Is Namecheap supporting fraudsters?
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Namecheap.com
(@Namecheap) reported
@southwestseo 5) With Namecheap Private Email all regular email service features are available as well. However, with the Namecheap Private Email you can also setup Exchange accounts to synchronize appointments, tasks, calendar and email folders between your Namecheap Private Email account