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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Naveed sultan
(@naveed786hashmi) reported
@Namecheap dear please release domains ot send oth code to move another company our team cant take any action please help us humple request my other team member go to court for case. only me to not in faour to court i know you help us
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Damian Thompson (DT) - I Scale Revenue Teams
(@DamianThompson) reported
@AdamSinger I literally logged into Namecheap & was going to take a screenshot of shame, but I couldn't pull the trigger. 207 live domains, 20 in the cart from earlier today, & 3 bids out on premium names. I DON'T HAVE A PROBLEM; YOU HAVE A PROBLEM! ;)
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Product Guy
(@chrisogwumah) reported
@MrOfoegbu Barter is my issue guy… no way to pay for namecheap hosting
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marckohlbrugge.eth
(@marckohlbrugge) reported
Employees at registrars like GoDaddy and Namecheap often have access to customer domains to help with support issues. They can modify nameservers or even transfer away your domain. It's more common than you think. They get hacked, socially engineered, etc.
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emj/ 🤝 emojis=emj
(@Desonft) reported
You guys should open a lending service on namebase, I can mortgage the domain name, lend some hns for a short period, and then bid on the domain name. Because the speed of transfer hns tokens is too slow. @NamebaseHQ @NamecheapCEO @Namecheap #hns $hns #handshake
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Product Guy
(@chrisogwumah) reported
@Namecheap @MrOfoegbu Okay. Fees is an issue paying with BTC. I pay a maximum of $0.5 in fees with my card to renew about 11 domains , but with BTC it can be as much as $4 to $13.
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Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@Namecheap Hi, I use Private Email for a domain and noticed that I was able to login using my regular password with IMAP without entering my 2FA code. Is this a known issue? I would expect IMAP to require an application password, not my regular password.
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Muhammad Arslan Aslam
(@arximughal) reported
@allisongrayce @Namecheap support. They asked us to migrate to a new server once and we agreed. We made a mistake and lost 100s of internal links and didn’t understand what had happened. Their live chat agent was good enough to not just guide us through fixing it back but also helping herself
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Anatu Green 👨🏿💻
(@AnatuGreen) reported
If you are not comfortable with command line interface, best go with zero SSL. Look for a tutorial related to your domain provider or hosting management service. Eg, "How to get SSL certificate for namecheap using zerossl". Let me know if you have challenges. Follow me👏🏽
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Imran Hashmi
(@ImranHa52366986) reported
@Namecheap Hello, Namecheap suspend my domains for abused issues.. But they cannot explained or unsuspend my domains or not releasing my domains to other network for transfer...
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stance
(@Bit_Mangler) reported
@Namecheap After 10 hours of the server up after the report and an unknown number of people having their money stolen never to be returned again? Thanks for escalating the issue 🙄 #bluehost #godaddy #webhosting
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oxy 🛒
(@oxywashere) reported
@NFTherder @Zeneca_33 @Namecheap these damn web2 companies enforcing their web2 policies, uh? 👀
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mich
(@0x6d696368) reported
Ironically, I needed to log into my account to resolve a double charge for a domain renewal. Now that I'm not even dealing with the registrar (SWITCH) directly anymore there is zero benefit for me to stay with such a bad service anymore. I can recommend @Namecheap for domains.
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Jem Bourouh
(@JemBourouhDE) reported
@masoom_hussain1 @GoDaddy @GoDaddyHelp If they're not gonna fix this by today I'll move all of my domains to Namecheap
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██████
(@cyb_nat) reported
@Minh61970153 @kinic_app don't you want to go back to unisushi bored yearn shiba clone built on wordpress, namecheap dns hosted on aws/cloudflare ( web hosts who can impose sanctions, freeze accounts, necessitate kyc, force you to agree to cookies+everchanging terms of service) who claim to b decentral?
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Atticus
(@Mutant16928) reported
@0xKissinger @fern_crypto Not an exchange token. It’s a DNS protocol and has support from Opera browser and the second largest domain registrar in the world, Namecheap I don’t see it as a sketch fork but to each their own
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Tinker 🔆
(@TinkerSec) reported
@Namecheap @the_pebcak damn... that's accurate.
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Toloun
(@newtouloun) reported
@JemBourouhDE @GoDaddy @GoDaddyHelp Namecheap is what I use, never issues
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Oluwatobiloba. (Open to work)
(@redwinewithpapi) reported
I’ll drop a link next week. I’m trying to get a domain name from @Namecheap but @chippercashapp never clear my deposit
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Yassine Ayouch
(@ayouch) reported
@JemBourouhDE @GoDaddy @GoDaddyHelp I had a lot of domains on godaddy but I moved them all to Namecheap, you should do the same because godaddy support is non existent.
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Names Matrix
(@Premier_Domains) reported
@apedotc @xHNSTLD Namecheap knows how to handle that scenario! But any legal strategy or preparations by GW on this issue so far?
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MicroSolutions
(@microsolutions6) reported
@Namecheap Last Night buyer scammed me. I purchased 75$ domain for him but now he is blocked. I wanted to cancel the domain and want 100% refund. But team is not supportive at all. Kindly have a careful look here. Ticket #UAT-487-78859 @Namecheap
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Govind Singh 🚀
(@mr_govindsingh) reported
@Namecheap @EthaanJack Few years ago when I was your customer, your support team didn't give a damn and now. When customer feedbacks are not the priority for you, then why do you ask?
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Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@Namecheap I understand that, but I would expect IMAP and POP3 connections to require an application password instead of the account password if 2FA is enabled for the account. That certainly is possible and is how most other services work when third-party systems don't support 2FA.
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Phantom X Security
(@PhantomXSec) reported
@Namecheap Always surprises me when a new wallet isn't used per site. Poor tradecraft, but not complaining.
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NullFunction.0floor.eth 🦇🔊
(@flippantbytes) reported
@Wii_Mee @Namecheap Yup they shut me down in minutes when I was testing stuff and I had to confirm I was legit with their legal dept.
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Woody 🇺🇦
(@statictear) reported
@CatieSai Not sure what type of site you are running. If it’s a static site you can use cloud flare pages and GitHub actions to host it all. I have heard good things about namecheap but never used it
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David C. E.
(@tchidee) reported
@Namecheap should refund my money… fr terrible experience with them
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Cyber.gs
(@CYBERdotGS) reported
I have a pretty bad phishing that is registered via @Namecheap Can you guys please check DMs?👀
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Ashley
(@clarkeash) reported
So my primary domain expired (missed the email) so I try and login to my namecheap account and to login they send you a verification code by email. Which obviously I cannot receive. Whoever came up with that idea at @Namecheap is a genius!