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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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namecheapcrimefight
(@namecheapcrime2) reported
@NamecheapCEO @Namecheap STILL GETTING 25+ PHISHING EMAILS A DAY FROM NAMECHEAP CUSTOMERS. THEY WILL NOT HELP STOP IT OR HELP. DO NOT DO BUSINESS WITH NAMECHEAP. THEY ARE CRIMINALS
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Dear Namecheap support, could you investigate the Ticket #YSA-434-41839, it is a phishing case. Thank you.
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Domainesque
(@Domainesque1) reported
@Namecheap Hi, I got the response from your team. I will attempt my first transfers tonight. If it works, well and good :-). If not, you will be losing a loyal customer😥
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StopForumSpam 🇭🇰 🇹🇼
(@StopForumSpam) reported
@Namecheap I'm seeing freshly registered domains spamming HARD and using privateemail as the ingest service, eg wondrouslamaison[.]com
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Xyphien
(@Xyphien) reported
Does anyone know any good domain registrars? @Namecheap just screwed me out of $58, and they refuse to help so I'm looking to transfer all 20+ domains to someone else. 14 years of service to get screwed over and yelled at :'( Full story: Namecheap no longer allows you to renew…
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap @Namecheap Hi, I wanted to add this ticket, same problem, JMB-358-54199. Thank you.
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Matt Davis 🍞 | Cold Email Systems
(@theemattdavis) reported
@bigticketcoach Warmup is about the same but Google is more stable and easier to set up Namecheap isn't bad but you can get lost in all the DNS/MX record setup
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cosmic groove
(@nftartartist) reported
7/ With Namecheap's hosting, you'll also get a free domain name for the first year and a 30-day money-back guarantee. Plus, their customer support team is available 24/7 to help you with any issues you may have. #FreeDomain #CustomerSupport
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Shailendra Kumaar
(@meisshaily) reported
Hello @NamecheapCEO Can anyone inform us what is going on? We have been waiting to get this resolved for more than 6 months and even now for the past 36 hours, we are told that Risk team is working on this issue. We have given every info asked by @Namecheap but still nothing.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO This was escalated on Friday and since then we have been told that this is highest priority for @Namecheap Even after 80 hours, not even an ETA. NO one can say anything... all you say is that they are investigating. I am hearing this since we first raised the issue in Oct 2022
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BIG JO
(@__BigJo) reported
I have used so many companies customer care support I must say @Namecheap has the best Customer Support of all time in my experience Keep up the good work 👏
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Can someone from @Namecheap please explain how come our nameservers change to default servers without consulting with us? Our website / email is down and it is hurting us everyday / every hour. All we hear is... we are working on it. @NamecheapCEO #namecheaphacked #hacking
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Domainesque
(@Domainesque1) reported
@Namecheap I already raised a support ticket.
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Voirey/Vee Linger
(@VoireyLinger) reported
@cmserpell @LAThomasAuthor There are a lot of companies that sell them. I use Namecheap and pay under $15/year. I also pay for Whois privacy protection. There will be much better people out there to help with the tech side of things.
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Sam@Wyre-G 🇰🇪
(@wyre_g) reported
Come next year I'll be running away from @Namecheap. These people can't help with even a simple request!
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Cody Reichenstein
(@codyschuyler) reported
@irapolis I can't imagine the .SF registry being a pleasure to work with. I've been using namecheap as a registrar for the past billion years without issue
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap My ticket TLS-568-70327 is not resolved since 3 days my WEBSITE IS DOWN, @Namecheap please look it it. If you don’t want to give service Otherwise i will change the service provider.@GoDaddy
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Carlos Cortez
(@Ez123abc) reported
@getstencil I have stopped using NameCheap for customers..They like to preload a bunch of stuff that I am not happy about. But their domain service is amazing...
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cosmic groove
(@nftartartist) reported
7/10 - Namecheap is also committed to supporting causes that matter. They've donated over $550,000 to charities through their #MoveYourDomain campaign, which encourages people to switch from companies that support SOPA and other anti-internet legislation. 🙌
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Quintin Kittle
(@qkittle) reported
@NamecheapCEO Richard, Sorry to contact you via social media, but we chat offline about the risk management customer service at @Namecheap
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Domain Robin
(@DomainRobin) reported
@craftnames @xyz @Namecheap I once had a similar issue on Uniregistry. Surprised to see a registry premium .xyz on regular price. Then tried to register, but the payment didn't go through. I checked the same name on Dynadot, and there the premium price was set properly. So IMHO, this is a software error.
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Xyphien
(@Xyphien) reported
Had to cancel my order for Pixacrea's Card Game :') Had the wrong font for ALL titles. Between having to wait even longer, go through and change the font for EVERY CARD, as well as @namecheap screwing me over, and also the tornado that touched down in my city today is just stress
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Quintin Kittle
(@qkittle) reported
@NamecheapPR You have a serious problem with your Risk Management Team and their continued lack of response with an open ticket with your company. @NamecheapCEO @Namecheap
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Domain Gang 🏅
(@DomainGang) reported
@craftnames @xyz @Namecheap "Oops, due to a connectivity issue with the Lexus HQ, your car's oil change isn't $19.99, the regular $129.99 applies."
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Even after 23 hours of waiting & constant investigation by @Namecheap team, still there is NO fix to getting our website up! I am not sure of the methods of investigation applied by #Risk Management team. Should they involve some professionals who can resolve this! @NamecheapCEO
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO Still waiting to hear anything. How long does it take to reset to the original email address? Still waiting to hear the reason for all of this. Can I speak to someone and resolve this issue?
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Shailendra Kumaar
(@meisshaily) reported
Whats going on? 48 hours since this issue is highest priority for Risk Team but still no resolution. Our website & email is down, we are losing business & @Namecheap cannot resolve. Can anyone advise what should we do? @namecheapceo is ignoring messages. #Namecheaphacked #hacking
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Daniel Dunderfelt
(@ddunderfelt) reported
@thekitze @Mail_Gun @Namecheap had a similar issue. This is the risk with service providers :/
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hele
(@helecarmona) reported
@Namecheap no its just that (clearly) you dont have any pt-br support so i wouldnt recommend the service to a brazilian friend. thanks for caring tho
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namecheapcrimefight
(@namecheapcrime2) reported
@NamecheapCEO @NamecheapCEO STILL GETTING 25+ PHISHING EMAILS A DAY FROM NAMECHEAP CUSTOMERS. THEY WILL NOT HELP STOP IT OR HELP. DO NOT DO BUSINESS WITH NAMECHEAP. THEY ARE CRIMINALS