Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (57%)
- Domains (43%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tuxtla
|
Domains | 10 days ago |
 Centerville
|
Hosting | 10 days ago |
 Noida
|
Domains | 22 days ago |
 Purmerend
|
Domains | 1 month ago |
 Istanbul
|
Hosting | 1 month ago |
|
Charleston
|
Hosting | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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O.G Obinna (@Obinna_Gates) reported@tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.
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Bennico (@baro0xx) reported@Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!
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Hackology (@Hackology) reportedNamecheap is facing some issues or their hosted sites are down ? @Namecheap
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Jack Robert (@neutronmesh) reported@Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller
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DomainHero (@mynamehack) reported@dynatodd @Namecheap @namecheapceo123 but don't know still they abuse to customer or investors community after VC takeover..
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Andrew Warner (@AndrewWarner) reportedGoodbye SquareSpace. Finally! I've hated having my wife's site on Squarespace. Some consultant set her up with it and I never had the patience to move it. On Sunday I told Claude Code to copy her site to a free @Cloudflare acount. Then I told Claude's Chrome plugin to figure out how to tell NameCheap where to point the domain. So satisfying.
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Baber Rizvi (@BaberRizvi) reported@Namecheap @NamecheapCEO It's been almost a week now since my business websites are down because my namecheap server is down and support team can't even turn on the server so my team can connect to bring my sites back up. Who will be responsible for my business losses. I hope someone from namecheap will show some courage and at least turn on the server which I am paying for. Also there is no phone number to call and speak to someone so only way to communicate is either email or chat. Such a horrible service they don't care what it means to a business which heavily rely on website and it's been down for this long.
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Sinbad 🦂 (@Sinbaad777) reportedwtf @Namecheap down
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Sameh Nassar (@siynrr) reported@Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!
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CodeWithStu (@CodeWithStu) reportedHey @Namecheap - getting multiple phising attempts from a domain hosted by you trying to be @moonpay - told me that my phone number had been changed and to call them... lol... domain is arewasolutions [dot] com - please can you take down <3
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allmylife (@bhabhiezayn) reported@namesilo @Namecheap NameSilo dead rate is 60%+ for fresh domains (0-6mo) — domains are born dead. Namecheap fresh domains are 25% dead (normal setup delay). This means NameSilo domains were never intended to be used.
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Michael Knight (@michaelmknight) reported@cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.
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Adam Holter (@AdamHoltererer) reported@gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.
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Shant (@ShantDotMe) reportedHey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.
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Sean Coker (@okcoker) reportedI later found out, you can no longer even register this TLD on the Namecheap website because they have sunsetted them according to customer "support" 3/
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Legacy (@legacyunchain) reported@yfly58 Nice one. Boss I need help, I'm trying to set up a business mail. I bought a domain on namecheap, connected it to the Google workshop. I have been trying to activate the Gmail but the MX record I created on namecheap is not working and the activation is failing.
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Zara_Schneider (@ZSchneider76107) reported@MacdevM Mostly comes down to control and pricing for me Cloudflare and Namecheap usually stand out for clean management and no unnecessary upsells 🚀
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Bradán Lane (@bradanlane) reported@anne_engineer 1) odd as I've been on the site most of the morning 2) namecheap has had an ssl problem 3) I'll try some different browsers and see
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Hackology (@Hackology) reported@Namecheap Glad it's sorted ....imagine I spent 15 odd minutes figuring out what's wrong with my sites, never occurred to me it could be the host aswell - 😶
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Nakniki (@Nakniki3) reported@ronisarkar_exe I’ve found Namecheap has better customer support! Super helpful when issues arise!
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... (@irucsbo) reported@NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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The Trunk Tales (@TheTrunkTales) reported@GLAsk1d @Namecheap I shut it down for the night after I posted the thread. I'll get it up tomorrow. Ping me if you don't see me posting it before lunch.
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... (@irucsbo) reported@namecheapceo123 I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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Jyotiprakash Behera (@learnwidjp) reportedWorst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.
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Andrea | Solo Tech Founder | Building In Public (@indieappstudio) reported@Addymiss08 namecheap (I actually bought a domain today to add to the list of domains I'll never use)
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Qirisiti Returns (@QirisitiReturns) reported@Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain
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Clément Sauvage (@clementsauvage) reported.@Namecheap locks your account Support : You have to check the email we sent Me : No email, dumbass Support : Ok write to security, they'll reply in 2 hours Me : OK, doing it ... 5 hours later... nothing Current status: no access to my domain, can't swap my DNS. I rly think they don't give a **** about their customers... a huge and deep f*ck you. Have you seen a worst company ? Tell me more... @NamecheapCEO
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anderson (@U__anderson) reported@John_ACW @Namecheap how many businesses with actually good support can you even name? probably none
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WP Websites (@WebsitesWp) reported@katerleonid None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP