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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Hosting (22%)
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Domains (17%)
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Web Tools (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Cody Reichenstein
(@codyschuyler) reported
@irapolis I can't imagine the .SF registry being a pleasure to work with. I've been using namecheap as a registrar for the past billion years without issue
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO The ticket has been prioritized for the past 100 hours but nothing has been done. Our website is down and we are losing money. Its frustrating and very poor customer experience
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Thor Torrens
(@ThorTorrens) reported
@elleullmann Funny. Had issue with godaddy just today setting up an email suite! Still waiting for a fix. I have domains with namecheap, Google, epik and godaddy.
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Lee Bandoni
(@leebandoni) reported
Hey @Namecheap , is there some kind of attack on shared server DNS right now? Seem to be blocked out of Cpanel with 500 errors and failed API connections. WP seems to be redirecting to adult sites (and causing PPC issues)
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO I really do not understand what's going on? Are you guys looking at the issue or not? My website and email are down for the past 6 months and all you have to say is "We are working on it" I AM SORRY BUT THIS IS NOT ENOUGH! I will be sending you an invoice for our daily losses.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap We have been asked everything that @Namecheap can think of and we have provided all the information. Even then, we are not able to get our website back. They have changed the email address from their customer database & also changed the nameservers details without our knowledge.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO There is no reply needed based on your email... We need access to our login but we are not receiving any OTP email to the registered Gmail. You have to reset the account. You have changed our nameserver, our registered email and are saying its our problem. CC @Namecheap
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MattV
(@mvuples) reported
@Namecheap We need your help in prioritising this ticket please this is malicious website which has been reported for over a month now #ZHK-671-65119, thanks
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DOMAIN LIZARD
(@AminoTruth) reported
@Namecheap please fix your 'Beast Mode' search function. I have tried it with single words & single TLD category, on several browsers and cannot get it to generate any results. It's actually useless tbh but could be amazing! Thanks. #domains #domainnames
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap What a JOKE! After more than 6 months of investigation, we have been told that your account was not hacked but still cannot login. Password reset does not go to the registered email on the order summary! This @namecheap business is a sham. Stay away from them. CC @NamecheapCEO
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DomainsGENERAL.com
(@domainsgeneral) reported
@Namecheap And it's probably bad business for you as you are pretty much the only registrar doing this People will just register elsewhere Especially as knowledge about this behavior is spreading If you're OK with this, because "security", I guess it's up to you
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap It looks like a joke to @Namecheap but our website is down. I do not think you are trying to resolve the problem. I will have to complain against you here in Australia and also in United States. @NamecheapCEO please look out for the invoice for our losses.
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy Already responded, please check the email. There is lot of packet drop , you need to fix this issue.
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy The Website is up after 3 working days but still i cant access the Cpanel. please Fix it.
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Ehsan Ali
(@ehsanali_md) reported
@Namecheap @meisshaily @NamecheapCEO The email from namecheap finally is There is no breach detected, please go ahead with login I tried login I couldn't reset password Now namecheap is saying Talk to your third party whom you had given access to After 6 months of chasing, we are back to square one
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO We have checked the latest answer but all you are saying is that you cannot do anything. We need help... our account has been locked for last 6 months... but your investigation didn't give us any outcome. @NamecheapCEO can you help? We even paid for the renewal of our domain.
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy How many times i need to provide the details , i have 100 MB optical Fiber connection but only namecheap Cpanel is not working, others are working fine including IP TV and HD content and websites….etc
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Shahzad Shahab
(@shahzadshahab89) reported
@Namecheap You have the domain name, what other information do you need to look up and resolve the DNS update issue? This is what frustrates your customers and you guys just don't give a darn about it!
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Mohammed Kasheef
(@mkashifmohi) reported
@Namecheap @GoDaddy This is very annoying service 🥵🥵🥵@Namecheap
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Winnie
(@helloitswinnie) reported
I have made the decision to delete my blog and to completely stop blogging. I could no longer afford my hosting service (Namecheap) and it felt like I was talking to a brick wall. Talking to the brick wall of the internet for almost 8 years and now it’s over.
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Ritik Jaiswal
(@RitikJaiswal75) reported
from
PETROL BUNK ORR, State of Karnataka
Finally, I have a domain registered in my name. Now, I am clueless what to do with the domain. Thanks to @Namecheap for such cheap domains. Loved the pricing. Just felt 1 thing was off during paymebts. My CVC was visible clearly while entering. Please fix that.
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Quintin Kittle
(@qkittle) reported
@NamecheapPR You have a serious problem with your Risk Management Team and their continued lack of response with an open ticket with your company. @NamecheapCEO @Namecheap
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DomainsGENERAL.com
(@domainsgeneral) reported
@Namecheap There is a way to be even more secure, if you want: Just close down shop. I mean, some people *COULD* abuse absolutely any domain or service you are proposing This way of thinking doesn't seem to make much sense to me
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Sir Retweetalot 🇳🇬 (大口)
(@oguching) reported
Just used @ourpaydayHQ to pay for my email service with namecheap. The process was seamless but the exchange rate no be here oh.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO We have been contacting you directly and the result is 6 + months of inaction. Our website and email is down, we are losing business by the day. It already is 7 days since we raised on Twitter, but still NO OUTCOME. We get emails from namecheap but no resolution It's a sham.
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BIG JO
(@__BigJo) reported
I have used so many companies customer care support I must say @Namecheap has the best Customer Support of all time in my experience Keep up the good work 👏
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Xyphien
(@Xyphien) reported
Had to cancel my order for Pixacrea's Card Game :') Had the wrong font for ALL titles. Between having to wait even longer, go through and change the font for EVERY CARD, as well as @namecheap screwing me over, and also the tornado that touched down in my city today is just stress
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi Namecheap support, there is another Phishing website on your registrar servers, please investigate the Ticket: #QSV-189-13190 Thank you.
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Jack Epner
(@GenLeading) reported
@Namecheap PrivateEmail is down...
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Maja Žorga Dulmin
(@huferka) reported
@Namecheap Hi! Your mirroring/upside down etc. service is lovely, but I just came to tell you that there is no reason to put the k character also upside down in a mirrored version. "p" and "b" stay as they are and so should "k". :)