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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Totty
(@AquaholicTotty) reported
@Namecheap are you down again? my sites are not up....
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Martin Riggs
(@MrMRiggs) reported
@christitustech @Namecheap I know I always use 301, but what I see is a DNS forwarding issue. Could be that need more time or something is wrong in the settings in the DNS zone
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Lloyd Hester
(@lloydh) reported
@Namecheap When you said closer look, how many hours would you think was reasonable? Over 18 hours since the last message from @Namecheap and still no resolution. It is appalling customer service.
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Lloyd Hester
(@lloydh) reported
@Namecheap It is not in my email and I can’t access the support ticket on the site because I can’t log in.
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Victor Caballero
(@victorcab) reported
@Namecheap Hosting service suffering outages supposedly some DDOS? Please block culprits and fix. It has really gotten bad with 20-30 min outages daily....
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Lloyd Hester
(@lloydh) reported
If anyone is looking to buy domains or hosting steer clear of @Namecheap 3 days and still unable to access the account due to a fault with their 2FA which they refuse to remove. Avoid #namecheap at all costs if you want a reliable service. Totally unacceptable
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gaeel
(@_gaeel_) reported
@grisevg @nachimir I've been using Namecheap for quite some time too now. Mostly out of inertia at this point, but I've never had any hassle (except for their email service which was hot garbage, filtering emails I was sending to clients as spam)
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Bill Simon
(@phonesimon) reported
Hacking around twice in a year (chain expiration issues), not to mention worrying about unreliable renewal mechanism, makes dealing with Let's Encrypt certificates a little more work than I want for the cost of free. Small cost ($7) worry-free 1yr solution from namecheap: 👍
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Lloyd Hester
(@lloydh) reported
@Namecheap I have checked and there hasn't. now over 19 hours for what is a simple issue.
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🎼 Jay Moody
(@Lojah) reported
@Namecheap I tried sending you a private message but it doesn’t work. All I am asking is you provide the #webhosting service I payed for.
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Chris Titus Tech
(@christitustech) reported
@MrMRiggs @Namecheap Yeah the full DNS is: CNAME www - new.domain TTL auto Redirect's above the website is up with the www in front of it. So it's just that pesky redirect from the registrar. Worst case I can do a hop from a server, but that would slow down the load times for folks use naked
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Aaron Meurer
(@asmeurer) reported
@Mbussonn @Namecheap Fwiw I recently found their ui is completely broken if you don't turn your adblocker off
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Ademola Emmanuel
(@l4christ001) reported
@Namecheap all my webapps is down. Please namecheap check
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sharno 🐌
(@sharno3) reported
@Namecheap You don’t have to put the button only in the email, you know that, right? It can be available on the website as a visible button if you really want to solve the issue. GoDaddy have it on the website
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Count Shout
(@CountShout) reported
@Namecheap you are slow!
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Chris Titus Tech
(@christitustech) reported
@Namecheap Yeah, they said the redirect is working as intended, so I'm just asking for twitter to see if it is a propagation issue or local to my dns.
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Deep Tissue Guns
(@deeptissueguns) reported
@Namecheap All my services are still down...(cpanel) is it related?
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Chris Titus Tech
(@christitustech) reported
@MrMRiggs @Namecheap I was under the impression using a mask is bad for SEO and a 301 unmasked is superior.
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sharno 🐌
(@sharno3) reported
@Namecheap Thanks. I really hope you do fix this. For the record I was mostly happy with your service. I just transferred for the cheaper price
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🎼 Jay Moody
(@Lojah) reported
@Namecheap Still not working.
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Lloyd Hester
(@lloydh) reported
@Namecheap If you were sorry, you would do something about it to resolve this issue. Over 18 hours between responses is unacceptable for any business, let alone a tech company where millions of dollars could be lost with a domain out of action for 5 days!
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Cédric Lnx 🦭
(@cedricloneux) reported
Switching from @Domainscom (full of bugs and terrible experience) to @Namecheap (free 1y domain with GitHub scholar + accept #BTC with #LightningNetWork)
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Chris Wilcox
(@wilcochris) reported
@Namecheap I had huge issues getting my ssl cert reissued and I finally got it done and installed a few days ago. Browser still reporting an expired cert. What are my options? Thanks.
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the-anti-marketer
(@anti_marketer) reported
So disappointed in @Namecheap, my server went down for 20minutes today, 2 chat operators no replies, had to manually lodge a ticket, still nothing. Very poor service :-(
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LoudLakshya Digital (LLD)
(@loudlakshya) reported
@Namecheap can we have a tentative time when your servers would be up? I asked your support rep on chat, she didn’t returned back, and it’s been 30minutes now.
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Usama Malik
(@ULaperwah) reported
My 100+ sites are down.. what's going on @namecheap. I’m getting bombarded right now by partners!
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Jacob Keane 😀
(@KeaneGames) reported
@nachimir +1 for namecheap, they're... fine? No hassle, no problems, no pushy dark pattern upselling
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Arun
(@asto2121) reported
@umanghome @banglani I had a similar issue with Namecheap. Trying to manually charge the card they had saved failed. But adding another card afresh worked.
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Luke Thompson
(@six_ways) reported
@nachimir Never had a problem with Namecheap
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Jaxx Armstrong
(@JaxxArmstrong) reported
@christitustech @Namecheap DNS is a fickle thing in the best of circumstances. Just elevate the issue with @Namecheap and have them forcibly refresh their records. However, apart from that there's nothing you can do than to wait until the rest of the Net picks it up, which can take up to 24 hours.