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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Steffen
(@steffenmeisel) reported
Namecheap support: please provide us with a valid root password so we can consult with our technical team further. Me: i'm on a managed VPS plan and dont have the root password.
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Matthew Benson (1) #deplatformValidLs
(@masterchud) reported
@FeeshUnofficial @TransphobicLs They wont do anything lol, namecheap host worse ****
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amanda likes coffee
(@amandafiles) reported
@anomalistnews @GoDaddy Switch to namecheap. GoDaddy donates to bad causes.
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Ujjwal Kumar 🇮🇳
(@ExtraTechnical) reported
@Namecheap any issues going on with your shared hosting servers? My websites are loading super slow!
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Chacha
(@turbodomain) reported
@EurograntUK @TonyNames I once had an issue with @Namecheap. A day after expiration date, I tried to transfer and they denied, support said I needed to renew it first in order to transfer away.
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doctorbrand.eth🔥 dubai1x.com 🔥 metaverse1x.com
(@DoctorBrandx) reported
@DomainGuyUK My first 55 web3 domains were bought via Gateway. CEO of Namecheap promised to "extract" them and get them into everyones' Namecheap/Namebase account. That has still never happened. Where are all those domain names exactly? Come on Richard! Plz! @NamecheapCEO
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Antonio
(@yochamuco) reported
@Namecheap Your support sucks, I have been waiting for a reply on a issue that your server had were all my documents were wiped out from You. This is your fault, we trust your Saas and now 3 years of hard work is missing.
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Steffen
(@steffenmeisel) reported
I dont expect you forward this to your CEO or even to a support manager, but your support is frustration to say it at least. @Namecheap @NamecheapCEO @NamecheapPR
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Charles Perry
(@DazeEnd) reported
@Namecheap I need some help here. Your DNS is adding an erroneous A-record to my domain and sending website visitors to the wrong server. I submitted a ticket with screenshots (ticket: #MYM-516-19423), but have no response so far, and your live chat is turned off.
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max banshees 1
(@maxbanshees) reported
they're like ten bucks a year thru namecheap which isn't a terrible amount but still...... crows served its course..... [<- teaching him web design through a trial by fire]
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🅓🅞🅜🅐🅘🅝🅖🅤🅨
(@DomainGuyUK) reported
@babasola10on10 Vc = namecheap Rest is @usesav as their customer service is quick and very helpful. Prices good. Easy to list on auctions. They are still small enough to get these factors all working. If I had high-end domains I would use godaddy as I think it’s more secure (just IMO)
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freshly tokunbo ride.
(@AAutombile) reported
Can't really purchase a domain using Nigeria debit card @Namecheap @ZenithBank. This terrible.
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Cenizo!
(@IntroToMig) reported
@Namecheap I just purchased a domain and hosting yesterday and you already locked me out. This service is useless.
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BeeHive CyberSecurity
(@BeeHiveCyberSec) reported
@AltroAnon Hey, don’t feel bad, they forgot about us on hold for 43 minutes. Add this to the reason why @Namecheap is our favorite.
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Light
(@lightqun) reported
@paladin_marco @cloudflare @namecheap please take this scam down.
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Erik Dungan
(@callmeed) reported
holy cow I bought 2 domains over the weekend and have had an endless onslaught of spam calls ever since @Namecheap help
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freshly tokunbo ride.
(@AAutombile) reported
@Namecheap @ZenithBank Not sure on what to do, have contacted the support team no good repsponse.
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Fatoki Temiloluwa
(@Sir_Eminenceee) reported
@AdoraNwodo A solar panel, paying for a shared hosting on Namecheap, a new phone(this one be giving me loads of problems) and for 2 courses( a trading course and an AmazonKDP course too)
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Oren
(@craftnames) reported
Most other things being equal, one huge reason I choose to spend more at Godaddy is that they have their merchant code properly setup as an internet service and i get 5x points from Chase. @Dynadot @Namecheap please look into!
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Steffen
(@steffenmeisel) reported
Namecheap support: Please accept our apologies in misunderstanding in previous reply. We have not mentioned that you have Complete management with your VPS. Since, we do not need a root password from you.
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Steffen
(@steffenmeisel) reported
Namecheap support goes on: Please note that, unlike your current service, only one cPanel account can be hosted with the Shared plans. Thus, please let us know the corresponding domain name and cPanel username that should be transferred in case of a downgrade.
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Alex Knight
(@aktheknight) reported
@MattIPv4 @Namecheap Ooh we had this, and actually got charged for it even though we'd migrated to a new registrar that also charged us! Took a message to support for them to delete it and give the money back. Really not good they don't seem to be able to properly keep track of them though
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Steve A
(@breezez10) reported
@craftnames @Dynadot @Namecheap The merchant code is a fixed code based on type of service a business primarily provides. Most internet related charges fall into "Computer, Networking, and Information Services". This gets you chase max points, others are "Computer Programming and Design Service" this is 1X
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Hadi
(@mdnoorhadi) reported
@Namecheap Is there a problem with your hosting servers? Our sites been super slow today.
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Halil Cetiner
(@bayneri) reported
@tehlike I'm this 🤏 close to making it my personal mission to buy .fyi version of every .wtf domain you buy. at ~£5, instead of commuting I can work from home and spend the money on namecheap
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.wallet/
(@walletdomain) reported
@myblogtech @DomainGuyUK @Namecheap I have all the records of all .wallet SLDs owned, and nobody will be time-penalized for Gateway's outage. We're just waiting to deploy on our new home. It would be preferable to use a non-centralized stewardship solution, so that you own it without relying on a website to stay up
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Daniel Worsley
(@DanielWorsley_) reported
@quant_arb The same thing recently happened to me when buying a domain through Google domains. I needed it, so I had to bite the bullet and fork out $4k for it vs the $30 it was initially. I have used namecheap since and haven't had the same issue.
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Mohamed Ait Abdelmalik
(@Abdelmalik_Moh) reported
Becasue you can get there almost 25 API website access,That world's most popular and successful business are helping github to make thier service struggle less. For example if you need an Domain name , it's not gonna cost or expensive any more,Namecheap is an Promotional partner
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Chacha
(@turbodomain) reported
@Namecheap @EurograntUK @TonyNames That's an year old issue, no need to discuss it further. Thanks
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Per-Ola 🇺🇸 🇸🇪 🐕 🏔 (always himself)
(@poselander) reported
@DavidGewirtz @GoDaddy I left them and went to @Namecheap. No issues so far - and lower fees.