Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, web tools and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 26: Problems at Namecheap
Namecheap is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Eliara Santos - Knowledge is Power & Freedom
(@theeliarasantos) reported
@Namecheap What the hell is going on that I can't log to my dashboard? I had to put my site under maintenance mode through Easy wp because both wp-admin AND website are not working! Please help!
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Hambone Fakenamington
(@CenturyAvocado) reported
Another obvious phishing domain at @Namecheap @NamecheapCEO hxxps://login.mcrsftshelponline.cloud/ - deal with asap please!
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StopForumSpam 🇭🇰
(@StopForumSpam) reported
@OllieKillean yup, namecheap took down about 20 of their domains
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@rem
(@rem) reported
Surprisingly bad experience from @Namecheap's legalandasbuse account. Stock replies that come off very copy and paste. I've used NC for over a decade, feels a shame to fall down on what I'd consider a fairly important part of their support.
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Alida Sun
(@alidasun) reported
@Namecheap surely you can understand that a gap from 2 hours to over 5 hours with no reply after over 2 weeks of non-responsiveness is cause for concern? My domains are about to expire and namecheap hasn’t done anything to help.
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Jake G. Water 🎬
(@JakeGWater) reported
@Namecheap updates to your DNS/NS are not working at the moment.
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🎃 NightMARe MURDERube 🦇
(@marmurube) reported
@kanedr I like @Namecheap. Excellent customer service.
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david 'DC' collier
(@dcsan) reported
@alidasun @Namecheap Fwiw I find namecheap had the best support among registrars but it must be stressful with an impending expiration.
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Phil Clements
(@clementsphil) reported
@JimBrowning11 @Namecheap Just as bad is that when posting warnings under obvious scam posts on FB I get warnings and deletions as my warning 'goes against community standards' WTF
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Pavel
(@pbuzdin) reported
@Namecheap is the worst payment experience i ever seen
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bog
(@tekbog) reported
@Namecheap @EasyWP @elemntor Yeah, it's a very obscure plugin, right? It's not about the issue itself which can be silly but having to fight the support team on something they should know.
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Harris Kenny
(@harriskenny) reported
my main interest at this point: i'm interested in utility—what problems are being solved? a friend told me how his company used BTC for international contractor payment and it's been on my mind ever since also when i saw Handshake supported by Namecheap, that piqued my interest
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Count Shout
(@CountShout) reported
@Namecheap Hello It's been 2 weeks but we are still facing the same issue.
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markkenyon_cs
(@Makcsecurity) reported
@gentoo_python @JimBrowning11 @Namecheap If Primark is using a service from Recorded Future or Riskiq, they may get a notification. But domain registrar's do indeed take their time. They blame it on the possibility the domain might be legitimate. Despite evidence to the contrary. Why do domain registrars take so long?.
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Monzo
(@monzo) reported
@iJackWilson @Namecheap Hey Jack 👋 We're sorry to hear you've received a message like this 😞 This was not sent by us, it was a phishing message pretending to be from Monzo. You can report this to your mobile network provider by forwarding the message for free to 7726. Thanks!
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Rob Miller
(@ineedahelmet) reported
Hey @Namecheap You are hosting a scam website designed to look like @DetrNevada's web site for Unemployment Insurance claims. detr-nv(dot)rest is being text-blasted to countless people. It sits on your servers with IP 199.188.201.38 Do the right thing and take it down.
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markkenyon_cs
(@Makcsecurity) reported
@JimBrowning11 @Namecheap Jim, when I worked for Sainsburys (which included Argos), we had this issue. For some reason domain registrar's are slow to act, & have no AI in place to stop it. Of course my only conclusion is that every £/euro/$ spent, means legitimate companies have to argue the case.
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HunterOfBackstabbers
(@huntGOPtraitors) reported
@Namecheap Namecheap came through with good tech support once it got escalated. Their ticket system needs adjustment but tech support was good
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Dr. Cynthia J. Young
(@DrCynthiaJYoung) reported
@espirian @Namecheap Always good to have great customer service and I am sure they appreciate the acknowledgment!
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Stijn
(@Stijnvi13) reported
@JimBrowning11 @Namecheap That's what ICANN is for Unfortunately, a lot of companies offer services to hide your real information, even so law enforcement can't track you down
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Faisal Owais
(@Faisalowais01) reported
@Namecheap I have received the ticket, but it was ridiculous that your agent just ended the chat. Is that how the customer support is?
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a2br
(@a2br_) reported
was about to purchase a domain on @Namecheap when its price suddenly went from $.86/year to $200/year with a new "Premium" tag. WTF JUST HAPPENED U CANT JUST CHANGE UR MIND THATS CHEATING
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Patrick Socha
(@PatrickSocha) reported
@TweetsOfSumit @INWX Switch to @Namecheap. I've been with them >10 years, having been with some god awful registrars before. Fully recommend them. Bonus points: they offer U2F/Yubi key support
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BOYRACER1523
(@BOYRACER1523) reported
@Namecheap It’s great you have 3 million customers I have been a customer since the 7 of august 2020
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Princewill Chuka
(@PrincewiIIChuka) reported
Willing to bet money that NameCheap has the most effective customer service in the world. Agents are online 24/7 All technically sound, not a bunch of pacifiers and placeholders like Facebook
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Alida Sun
(@alidasun) reported
Hey @Namecheap my support ticket was labeled as “prioritized” but it’s been over 2 weeks and still no help/response. Is that what your company considers an “urgent” timeframe?
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Vincent Rosetano
(@Vince_Kaufman) reported
@JimBrowning11 @Namecheap There was one with almost the exact same script posing as a fake Texas Roadhouse page in the US. Thankfully that one was shut down immediately but they're persistent.
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Hery
(@heryalijara) reported
@Namecheap Hello I'm trying to contact support but I'm not getting an answer.
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bog
(@tekbog) reported
Hey @Namecheap @EasyWP I'm teaching your support the basics of using @elemntor they don't want to resolve a single issue or even look it up before blaming the plugin. Absolutely embarrassing. Wordpress is really not that hard.
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President Elect Robert William Ross(Root)
(@gentoo_python) reported
@JimBrowning11 @Namecheap The issue and reason for domain privacy, is identity theft of the registar or spam to the registar/catchall email used to register. This was and still is a huge problem with exposing your full name, address, number, etc on a dns record.