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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (44%)
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Cloud Services (22%)
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Domains (22%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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John McDuffie
(@johnmcduffie) reported
@Namecheap i have tried for 4 days. I cannot get a ticket response or a verification email. Can't login to my accounts. But those billing emails sure find their way to my inbox. #fail #BadCustomerSupport
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IamWolf ⚡
(@bitcoinNGMI) reported
@Pland__ Yeah so you have services like namecheap, GoDaddy or even twitter, facebook, AWS, oracle that offer that as a service. Can also sell preconfigured raspberrypi like they do for IPTV and hook it up to the router and forget about it.
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Michael Knight
(@michaelmknight) reported
@Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!
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Will
(@willgivess) reported
@AGreatDomain Thanks Bob. I doubt there’s much I can do. Also doubtful this will get addressed in any meaningful way since sbs is so rarely used. Namecheap sent me a notice of my upcoming renewals but I never looked at the details.
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Adm1nAds
(@ADM1NADS) reported
@Namecheap best service ever I had to cancel my hosting they didn't charge me a penny loyal customer are looked after
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Ahmed Raza⚡
(@araza617) reported
I’ve been a @Namecheap customer for 10+ years and I don’t think I’ve had a single bad experience. And I’ve reached out to their support team a lot over the years
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Tomáš Mahrík
(@maho125) reported
@Namecheap I'm waiting for more than 6 days on response on high priority ticket. I have to say that's great customer service👌 [#AND-687-73465]
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John McDuffie
(@johnmcduffie) reported
@Namecheap Can't DM it. I never got an email confirmation or ticket number. I've had zero support even on live chat. Some guy joined the live chat and never responded to me. Why? Likely he doesn't work for you and doesn't care. He gets paid whether your customers get support or not.
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Buy Sarms
(@BuySarms) reported
@DomainGuyUK @TommysDomains really i mis-spelt nft as ntf once on namecheap wish i'd known i could cancel it.
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Joseph Henzi of The Henzi Foundation
(@JHenzi) reported
@Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.
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Alex Simov
(@alexsimov_) reported
@gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.
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jane lively 🏳️🌈
(@autisticjane) reported
Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.
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Bilal Mian
(@Bilal_Mian) reported
@Namecheap Is there anyone that can help me out with XLM-584-65787? My site has been down for nearly 14 hours, email support has been super slow, and now your website looks to be breaking and I can't log in.
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C2IntelFeedsBot
(@drb_ra) reported
@Namecheap We’ve had this issue before where transferred domains still report as your through the API service I have access through. Unfortunately I don’t have access to your API to validate.
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Luis, The Lazy Dev
(@lazy_blackLuis) reported
@davidandefikir1 @jobosonchisa Use namecheap, they support crypto payment when purchasing domains and hosting packages.
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BrainsBeansFood
(@BrainsBeansFood) reported
@Namecheap hello, is there any live support chat available?
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Kwasi Watson
(@KwasiWatson) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
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Kwasi Watson
(@KwasiWatson) reported
@Namecheap suspended my domain due to “abuse” meanwhile I never even used it. Not only have they not provided any reason, they’re literally ignoring my questions via email.
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🌒 LunaMage AI/Art
(@LunaMageAI) reported
@nico_jeannen I prev used Godaddy but switched to Namecheap about 3 years ago and have found the overall experience and support to be a lot better 💯
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Noel
(@noelhefele) reported
Welp. Time to move web hosting companies due to a terrible decision to chase a "lifetime deal" Was thinking of returning to namecheap. Anybody have any other recommendations?
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#BLEEDECEMBER | Morklympious
(@morklympious) reported
Just saw the 3rd party ****-rule for linktrees, etc. (small 🧵) If you have $10-$20 bucks to drop (annually), you can grab a domain at some domain hosting service (like Google Domains or Namecheap) and easily set-up forwarding for that domain to redirect to your linktree
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story telling with Mbiydzela
(@mbiydzela_) reported
Great support: Namecheap offers live chat or a support ticket option if you run into site trouble and need someone to walk you through any troubleshooting you might need.
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jerem4fg 🇨🇦⚜️
(@jerem4fg) reported
@xxemberraexx However, for domain registration, I would recommend a feature-rich provider like NameCheap (which I've been a long time customer) and avoid the likes of GoDaddy at all costs.
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bas7824
(@bas7824) reported
@Namecheap Holy ****, your logo maker is impressive.
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malorie (festive edit) ❄️✨
(@maloreally) reported
lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.
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jane lively 🏳️🌈
(@autisticjane) reported
If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap
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malorie (festive edit) ❄️✨
(@maloreally) reported
I contacted @Namecheap support, and the person yeeted themselves from the chat part way through. I mean they are clearly having some major issues right now, but I must say this is the least secure I have ever felt within the first 24 hours of giving someone my credit card info.
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Blueladybug
(@SGEmail2) reported
@Namecheap @Scaleway_Help Headers are too long and they are used as excuses to do nothing about the problem as it happened in the past -- all you really need is the full link with the domain you registered.
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Kwasi Watson Films
(@KwasiWatsonFilm) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
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Zakari Martins
(@DaddyZamar) reported
@Namecheap Do you have a support line i can call?