Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	8 days ago
Cochabamba	Domains	8 days ago
Cochabamba	E-mail	8 days ago
Bogotá	E-mail	8 days ago
Ciudad Jardín	E-mail	8 days ago
Lima	Hosting	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mmdhsrc (@mmdhsrc) reported 5 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Barrouchi (@Barrouchi) reported 6 minutes ago

  @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

• 
  NestFrog (@NestFrog) reported 9 minutes ago

  @Namecheap ssl reseller api service still not work

• 
  The Sentinel (@J3SS3777) reported 14 minutes ago

  That Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow

• 
  Mrdooo (@mrdo91169006) reported 15 minutes ago

  @ItsAlexhere0 @grok Godaddy is fkn worst. Namecheap the best

• 
  Toyin Omotoso (@toyinomotoso) reported 16 minutes ago

  @victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.

• 
  Toyin Omotoso (@toyinomotoso) reported 18 minutes ago

  Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

• 
  Richie Young (@Poor__Old) reported 20 minutes ago

  An underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!

• 
  Dave (@DavidGetchel) reported 20 minutes ago

  Namecheap being down for so long is ridiculous! Still having email issues.

• 
  James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reported 26 minutes ago

  This outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.

• 
  Lauren (@Lorncat) reported 28 minutes ago

  @Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?

• 
  CANICE 👾 (@okwudilicanice_) reported 31 minutes ago

  The recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.

• 
  Alex (@AlexejKirillov) reported 33 minutes ago

  @mwzd @MichaelCyger You'll always find companies that were successful no matter the TLD. Money will be made on these TLDs, but it will be the owners of the TLD, then maybe 0.1% of those who get their hands on the perfect span the dots, and the rest will just be rinsed. Let's just use the Namecheap list, with "Power" as the brand name - or you can just use any other Keyword (I like "Open" to make it fun as well) for that matter. In vast majority of cases it will not form a "span the dot" or "domain hack" brand. Are they all branding their company "Power" and the TLD doesn't matter? If yes, and you're marketing as "Power" only, imagine the marketing $$$ waste Are they all branding as Power+respective TLD? If yes, how much money will it take to change decades of human habit and behaviour to re-educate your customer, so they remember the full domain? And how much free traffic will you generate for Power+TLD․com and the waste of $$$ in the process power․aid power․arc power․asi power․brain power․clone power․craft power․den power․did power․droid power․fab power․flux power․folio power․forge power․foundry power․gate power․grid power․intel power․intelligence power․kit power․lab power․lens power․lift power․logic power․maker power․mart power․matrix power․mesh power․mod power․ops power․path power․scan power․sense power․shift power․ship power․sync power․synth power․sys power․trek power․view power․wave

• 
  Farmercologist (@farfesadee) reported 35 minutes ago

  So apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.

• 
  EasydoesitDave (@Easydoesitman1) reported 36 minutes ago

  @Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development

• 
  Bassem Aly (@basaly89) reported 40 minutes ago

  Are you down again? @Namecheap

• 
  Toheeb Yusuf (@TByusuff) reported 42 minutes ago

  @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

• 
  Sureñita (@montanitadelsur) reported 43 minutes ago

  @Namecheap Private mail still not working!!!

• 
  Melanie S Reed (@MelanieSReed) reported 44 minutes ago

  Also, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.

• 
  Encrypted Clipboard Manager (@EncryptedClip) reported 48 minutes ago

  @a_shimanski @mubeenchatthaa @Namecheap that'z bad

• 
  Artyom Shimanski (@a_shimanski) reported 48 minutes ago

  @fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top

• 
  Giles Dawe (@GilesDawe) reported 52 minutes ago

  Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

• 
  Dusyant kumar (@Dusyantkmr) reported 54 minutes ago

  Day 5: Building in Public 🙌🏻 If you want to start a startup in 2026, the cost of building has never been lower. Claude = coding ($20/mo) GPT API = AI features (~$20/mo) Supabase = backend (Free) Vercel = deployment (Free) Namecheap = domain (~$12/yr) Stripe/Dodopayments = payments (2.9%/transaction) GitHub = version control (Free) Resend = emails (Free) ProductBridge = feedback (Free) Clerk = auth (Free) Cloudflare = DNS (Free) PostHog = analytics (Free) Sentry = error tracking (Free) Upstash = Redis (Free) Pinecone = vector DB (Free) You can get surprisingly far with ~$40/month.

• 
  Gregg (@EmpiricalFBA) reported 56 minutes ago

  @alijcar @Namecheap We're noticing issues again too

• 
  PageWatcher (@osint42) reported 57 minutes ago

  🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown

• 
  Brenda | GenX UGC Creator (@GenXRetroUGC) reported 58 minutes ago

  @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

• 
  Victorydm | Ads Expert (@victorydchair) reported 59 minutes ago

  @toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use

• 
  matt guitar boi (@m_davies94) reported 59 minutes ago

  had a terrible experience with porkbun today trying to buy a domain email verification on signup didn't work (got the code, their verification form hung) then when I finally got past that, they required ID verification and my license is cracked so namecheap got my business

• 
  MageGate Games | MageGate.com (@mage_gate) reported 1 hour ago

  Our email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!

• 
  shon.vibes (@shonvibes) reported 1 hour ago

  @Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown