Is Namecheap down?
No problems detected
If you are having issues, please submit a report below.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
-
Web Tools (43%)
-
Domains (29%)
-
E-mail (14%)
-
Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
LeRoy Gaming
(@leroygaming1) reported
So, @namecheap suspended my account due to an email surge that has been happening, and they lacked details, which caused me to not be able to fully fix an issue. Until they can get this resolved, two sites of mine are down.
-
Femi Greaterheights❁
(@greaterheights_) reported
@Namecheap You guys really have terrible customer service. Its been days now suspending my account. If you guys won't provide a service, do not take the money.
-
Afeez Adebayo
(@za_icon) reported
@Payoneer Stop putting numerous bottlenecks before we can talk to your customer support. Look at Namecheap. They're a better example.
-
Roadskater
(@Roadskater) reported
That feeling when your domain name service (cough, @namecheap) cons you into something you didn't need. But it was only $9 and a quarter, so you F it and let it pass.
-
Destini R
(@visualdestini) reported
@Namecheap Hey, was given management permissions on a client's account but never recieved the verification code. Where can I request another?
-
JK
(@joni_koskimaa) reported
@buzuzz92 @CobraBitcoin @Namecheap I think it's enough for the digital gold narrative. For it to become global money more blockspace is needed, but I don't believe in hyperbitcoinization anyway... most likely it'll ossify to the point of never updating again during the next few years.
-
Karen Strickholm
(@KarenSantaFe) reported
@WheelsnToys If you register your web address with a provider, they will have customizable templates for free. I like the company @Namecheap - friendly customer service. :-)
-
Yans Jobe
(@yans_jobe) reported
@Kel__audio @Namecheap Kel, I totally agree, they keep suspending a client’s website for no reason, now he wants to sue us. There is a saved card and I even add top up just to avoid this Each month same issue but they still can’t sort it, Pls avoid name cheap, they are terrible!!
-
Benjamin Cox
(@Benjamin_Cox) reported
@Namecheap The ticket ID Is NIR-697-69078 - the website is pretending to be @PureGym and harvesting account numbers / card details / personal details so the sooner these knobends are shut down the better!
-
JK
(@joni_koskimaa) reported
@buzuzz92 @CobraBitcoin @Namecheap Well the thing about unlimited blocksize is, it breaks the network sync, and bigger chain also results in fewer nodes and centralizes it further. I'm not saying 1MB should be the limit forever, but the BSV approach (which is based on CSW's nonsense claims) is bound to fail.
-
Kel
(@Kel__audio) reported
@Namecheap So much for the DMs - no answer!! No answer to support email! @Namecheap have gone right downhill, used to be a great company, but they have got greedy and now they are worth NOTHING! AVOID AT ALL COSTS!!
-
DaaZ
(@Daazcom) reported
@Namecheap @namecheapceo a couple of sellers from your registrar are colluding with the buyers to charge back us. we need your support to stop these fraudsters. The industry has to come together to stop this. All your support in this regard is greatly appreciated.
-
Adam Peterson
(@_adam_here_) reported
@Namecheap The @Namecheap mail servers are all blacklisted and have been for at least 4 months. So when their support tells me a "senior engineer" is working on it, I don't have confidence they are capable of solving the problem. And I didn't even want email through them :(
-
T.J. Crowder
(@tjcrowder) reported
@Namecheap Your staff wrote to say that it's an ICANN template that can't be changed. As if I've never seen one of these from another registrar. Sorry, I'm now _seriously_ unimpressed.
-
James Martindale
(@jkmartindale) reported
@foxwithpaws @Namecheap Holy crap lol, I've seen GPT-3 output more relevant responses
-
Nate -- Math Cannot Be Banned
(@beeforbacon1) reported
and apparently my questions are so stupid that namecheap support has no ******* clue what im talking about
-
Top Notch Kicks
(@TopNotchFlips) reported
@Namecheap help!
-
Adam Peterson
(@_adam_here_) reported
@Namecheap I've never sent an email with this domain, nor do I want to. This issue for @namecheap is documented on multiple forums (eg reddit). MOST mailserver IPs are NOT listed as Level 3 on UCEPROTECT. These days ANY blacklist, even frustrating and questionable ones, matter.
-
Kel
(@Kel__audio) reported
@Namecheap You are lying,, I went through this last year, email for renewal at $133, spoke to customer service, they said it was a mistake and I ended up paying $15. 100% of FACT! I have the emails and the receipt and the chat history! You just keep trying it on...
-
Drew Hamilton
(@DrewHamilton) reported
@namecheap You guys still in business? I submitted a help ticket 4 days ago and it's still not been assigned. I have a domain renewal soon and cant get into my account.
-
Benjamin Cox
(@Benjamin_Cox) reported
@Namecheap Already have - but in the time it takes to shut it down - innocent people could be ripped off - you need more checks in place to prevent this!
-
MidnightSuga
(@MidnightSuga_) reported
Hey @Namecheap is it normal for your support to not even look at a support ticket for a week?? Email for my domain has been down for over a week now, amazing customer service you have here...
-
Dart
(@DartTigs) reported
@namecheap @EasyWP I've always been a loyal customer and referred a lot my clients to you. But now experiencing your ticketing system, you guys are suffering from the same mistake of worst companies - round and round delaying of actual customer support.
-
Oscar Cao
(@oscarc168) reported
@Namecheap The internet must be super slow. It takes on average 5 minutes to get a response from your live chat support staff. And the responses are… how to put it… infuriatingly useless?
-
Kel
(@Kel__audio) reported
@Namecheap Whatever you do DO NOT do this!! This company are unscrupulous and not to be trusted! They will lie, they pretend to be good but then break their promises and try to rip you off with extortionate renewal fees! They used to be a good company, but @Namecheap are bad! AVOID!
-
Nkem | Content + Copywriter
(@PraiseOjekudo) reported
@Namecheap I don't know what the problem is but my account has been suspended for over 3 days now. I've sent a ticket to risk management twice already! Please can you do something about this now???
-
LeRoy Gaming
(@leroygaming1) reported
@jonatha01497394 @Namecheap I sent a DM. Live chat couldn't help me. I was told to access the support through the chat. Some details about the incident would benefit me.
-
kuffy udeng
(@KuffyUdeng) reported
@Namecheap I will give you a bad review. I am not comfortable with the level of customer support I get from you these days. I submitted some documents for verification and till now I've not heard from you.
-
Femi Greaterheights❁
(@greaterheights_) reported
@Namecheap Customer service is really really poor. It's been more than 10 days now and still, your online support is just crawling.
-
buzuzz92
(@buzuzz92) reported
@joni_koskimaa @CobraBitcoin @Namecheap no need to raise bitcoin's block size at all eventually bitcoin could be used as a t+1 type settlement base layer confirming all once a day for all the major network payment rails such as square, paypal and coinbase & exchanges. then the rest can be peer to peer