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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://trusthwallets[.]store/9530b3fedc0a275e9139d44a754991ff/login/ #phishing #trustwallet #namecheap
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Nettwerk
(@Nettwerk) reported
@Namecheap @LloydsBank This is nonsense support give link to look ticket with open case, and thats it. And it depends on billing team. So how you been able chard from card which is expired?
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Jake | JCyberSec_
(@JCyberSec_) reported
@Namecheap - please take this down 👍
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Kurt Wolf
(@kurtbuilds) reported
10/ Terraform I’ve found surprisingly helpful even from day one. In particular, it lets me configure my DNS (namecheap) without using their clunky & slow web interface. Useful if you want to launch a bunch of product ideas!
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Syllie
(@Syllie_) reported
@hellodustinlee @Namecheap That's horrible! Usually a cease and desist does the trick. I have had a client in a similar situation and site was taken down almost instantly. Sad thing is that once they have content duplicated, creating new copies is done too easy. Keep an eye on things.
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spamrats
(@spamrats) reported
No samples for this one @Namecheap, as we never accept emails like this from digital ocean. Maybe you can see if a single person registered all of these badminton domains.. badmintonwork[.]live badmintonlaw[.]live badmintonlist[.]live badmintoninc[.]live badmintonsmart[.]live
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ᚺᛁᛚᛗᚫᚱ ᚷᚢᛊᛏᚫᚠᛊ
(@hilmargustafs) reported
@Namecheap [#MAH-750-85745]: Feel free to follow up on this ticket. I've asked them to cancel my account
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Zachinquarantine 🦇🔊
(@Zacinquarantine) reported
@Namecheap tech support scam: hxxps://ishopantivirus.com/norton-antivirus/
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Sammie
(@soundlikesammie) reported
There's always a lot of focus on poor service, but I want to shout out @Namecheap for their wonderful tech support. I spent eight hours working on websites yesterday, in and out of live chat with their tech staff, and they were FANTASTIC.
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Timothy Bramlett
(@TimothyBramlett) reported
@Namecheap Go through your checkout flow and try to add a new card or change the receipt address (whatever that even is). Then note down the issues you run into. I suggest you also look into your analytics around abandoned checkout processes as I suspect it's crazy high.
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Anne 🏴
(@Annej747) reported
@QueenWinslett @Namecheap @ninkharsag7 You do know this makes him look really bad don't you?🤭.
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sssfrs
(@sssfrs_) reported
@TallFroGuy @Namecheap Update: I was able to get my domains back through the help of customer service. I no longer anti-recommend Namecheap but definitely advise caution when using auto-renew, as it does not function correctly and it is not reliable.
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Zachinquarantine 🦇🔊
(@Zacinquarantine) reported
@Namecheap tech support scam: hxxps://imprexius.com/contact.html
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Richie
(@RichieUK_TTV) reported
@Namecheap You have to do it manually? Why not make a android tv version? I’ll just login and turn off auto-renew - not the product I was expecting unfortunately
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Boomish
(@STBoomish) reported
@Namecheap The body of the email is an image with an embedded to a phishing link, how am I supposed to copy that? I’ve reported phasing emails to countless companies, seeing as the last report showed 70% of uk spam came via @namecheap couldn’t you make an easy email forwarding service?
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Barrett Smith
(@ba66e77) reported
@Namecheap @Verizon I filed the details in a support ticket in your systems Ticket ID: EQQ-890-5
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Tanya Bartlett
(@TanyaBartlett18) reported
@hilmargustafs @Namecheap I was recommended to @Speed_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Nick - the boxswapper
(@boxswapper) reported
@JCyberSec_ @Namecheap may be taking down their DNS, I am curious to see what happens.
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ａt lａs | ｄａｔａ | ｍｏｏｎ
(@DataMoonkin) reported
@Namecheap Your support and chat system is absolutely trash. I get that your company is large and services a very large amount of people. But that's not an excuse for 11 days of inconsistent email responses saying my account is unlocked while its actually still locked.
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Prophetess Tawakawnee
(@IAMTAWAKAWNEE) reported
Obviously not a platform for artist painting on real canvas either. So it really is pointless. What is up namecheap...your service is affordable and obviously not into spamming everyone on every sm platform possible.
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Oliver Greuter-Wehn
(@oliverwehn) reported
@Namecheap As a person working product, I really wonder how an easily fixable issue like this, that clearly is a conversion killer for a not insignificant number of people on this planet, can persist in a critical flow like checkout. 🤔
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sssfrs
(@sssfrs_) reported
To anyone using @Namecheap domain services: I recommend switching to another service in the future. Auto-renewal feature is misleadingly broken and may have just cost me everything. Others online seem to have been having similar problems for years- your domain can just disappear
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Wire of Hope
(@Wire_of_Hope) reported
@Namecheap Our website has been down for 3 hours now. Can't reach the live chat. What's going on? 😔😭
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nicholle
(@nichollelight) reported
@hilmargustafs @Namecheap Message @hsbbits ,he recover my account account within 30 minutes I was so glad . Send a dm immediately to get help.
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myITguy
(@pcsavants) reported
I suggest you stay away from @Namecheap Just wasted the past 3 days trying to figure out a site issue only for it to be a service they added to my account. I never asked for it and never wanted it. Dont complain when their supposed 1day site transfer takes more than a week
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DigiMon
(@Digital_money1) reported
@Namecheap 👋 Please help get our website back online. Checked out order more than 24 hours ago. Merci!
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sssfrs
(@sssfrs_) reported
@Namecheap Thanks to customer service I was able to get my domains back just in the lick of time! Will probably delete the original post soon
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Lucie 🏴👑🇬🇧❤👑👸
(@lucie814) reported
@Namecheap Hi, how can I report a user of yours for repeated harassment, doxxing and abuse? The site has been reported to @TwitterSupport but continues to use his platform to bring misery to many twitter users. There is evidence to support this.
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the ride never ends
(@TheEssem) reported
@ohnoitmatt oh god, godaddy sucks i'd suggest moving that over to namecheap if you can
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ExecuteMalware
(@executemalware) reported
Add me to the growing list of fans of @Namecheap . I just had my first interaction with them since they implemented their new service model and they were great! They promptly suspended 2 domains that were actively involved in brand impersonation and payment fraud. Thanks!