Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 12/01/2025 18:05

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (50%)

    Cloud Services (50%)

  2. Hosting (25%)

    Hosting (25%)

  3. Domains (21%)

    Domains (21%)

  4. Web Tools (4%)

    Web Tools (4%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNoida Web Tools
IndiaNoida Cloud Services
IndiaGreater Noida Hosting
IndiaNoida Cloud Services
IndiaNew Delhi Domains
IndiaBulandshahr Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Snider_dev Snider.lthn (@Snider_dev) reported

    @Namecheap Heya, is the TLD `.hn` in the plans to support? I need to renew but prefer to transfer in, maybe next year?

  • dubstard Mich (@dubstard) reported

    @bantg 2/3 RePuTaTiOn: /petscams.com/news/namecheap-hurting-internet/ /bootlesshacker.com/namecheap-and-phishers/ /krebsonsecurity.com/2018/06/bad-men-at-work-please-dont-click/ /theantisocialengineer.com/2021/02/12/we-all-work-for-namecheap/

  • Dhiren_ray Dhiren ray (@Dhiren_ray) reported

    Dear NameCheap, Why your support is slow? If you don't support clients immediately then why you're spending an account. It's not illegal without information client you suspend the account? @NamecheapCEO @Namecheap I'm waiting for the last 7 hours to get back my site live.

  • couuor Connor MacDonald (@couuor) reported

    @Namecheap I was just billed for a $1k+ domain that was not transferred to me. Submitted a ticket and need support immediately.

  • _Baloochi Alireza Baloochi (@_Baloochi) reported

    @dberkholz Namecheap chat support has worked great for me so far. I realize they usually screw up when they want to make them automated and stuff, otherwise with reliable support team it is great.

  • i_mones DANNY I. MONES (@i_mones) reported

    @WontTruth @allpurpose046 @Namecheap thank you for the help...is there any possibility that we can tracked the IP location of the website? is there any platform or application that we can use to check from which country the webpage or IP address of the site originated?

  • clorinda__ Iman (aka clorinda) (@clorinda__) reported

    @nickswan @MrSimonBennett @Namecheap I hope NP act on it soonest. This is terrible. I'll shoot you an idea, someone tried and it worked if this doesn't. Good luck mate.

  • StolenPW pɹoʍssɐԀ uǝIoʇS (@StolenPW) reported

    @zii_moha @Namecheap @StableOneMatic Theres no such thing as internet freedom and a domain/host provider may stop providing a service any time they wish for any reason.

  • Daf_Phillips Daf Phillips (@Daf_Phillips) reported

    @Namecheap all my websites are down at the moment? I'm also unable to login as I'm not receving the 2FA code via email? Is this a known issue?

  • Dhiren_ray Dhiren ray (@Dhiren_ray) reported

    @Namecheap If your support system is not good at least you must warn customers before suspending the account. How much has a business affected your service? No one responding tickets, no live chat, no call option Such an irresponsible hosting provider.😡

  • Vmediang1 Vmediang (@Vmediang1) reported

    @UBACares please I made a purchase on namecheap on March 7, 2022 which I was debited and immediately refunded. Namecheap claims to have made a refund to my bank which will reflect in two business days but I am yet to receive the money can you help?

  • nothank22499321 Roxann Alkali (@nothank22499321) reported

    @Namecheap …never use this trash company.

  • BeauwithaBang BeauwithaBang (@BeauwithaBang) reported

    @Namecheap status blog says "UPDATE @ 08:00 AM EDT | 12:00 UTC The maintenance has been completed. Thank you for your patience and understanding." But the site is still down. Which is it?

  • BeauwithaBang BeauwithaBang (@BeauwithaBang) reported

    @Namecheap When I sent the tweet, the “down for maintenance” page was still up

  • damondidier Damon Didier (@damondidier) reported

    @namecheap I have a website down, your code via email isn't working and your live chat isn't available. Pls message me back for resolution.

  • 0xJordan Jordan (@0xJordan) reported

    @BeginnerSeoTips Definitely seen this before on GoDaddy, but never had it happen to me on namecheap

  • maxjpeters Max Peters (@maxjpeters) reported

    @nickswan You could contact the host to see if they have any avenues to get stuff like this taken down. Depends on the host, but often they are nor very helpful unless you get lawyers involved. Looks like namecheap is the host

  • CreativitynCode Creativity and Code (@CreativitynCode) reported

    DNS problem solved. Thank you @Namecheap for your fantastic customer service!

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://mtthelpdesk[.]online/confirm/login[.]php?token=5f98138371bb4de3a8588617f #phishing #mandt_bank #namecheap

  • binarandi ghazi (@binarandi) reported

    namecheap does NOT support CNAME flattening???

  • conradomaggi Conrado Maggi (@conradomaggi) reported

    @nickswan Email Namecheap and explain the situation. Tell them they are trying to scam your users. They should be able to take it down. Alternatively, a dmca takedown

  • GodfirstKen Kenneth Akanimo (@GodfirstKen) reported

    4.Create some material and publish it. To get started, go to the Bluehost,  Interserver,  or Namecheap control panel and  choose "Login to WordPress." WordPress makes it simple to get  started creating visually appealing  content.

  • illegalFawn illegalFawn (@illegalFawn) reported

    @Namecheap what?! have you taken down /ghostbin.com ?!

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://trafficstation[.]org/login[.]php #namecheap

  • stiviniii UI/UX designer (@stiviniii) reported

    @Namecheap I need some assistance and customer support is down kindly check your inbox

  • Jonathn_Roberts Jonathan Roberts (@Jonathn_Roberts) reported

    @Pelanne Namecheap, GoDaddy, and hosting side, Bluehost I never have issues with. Then there's the half dozen *others* that I know we're in for a fight. But we're always just fixing other people's previous decisions.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://www3-mtbaccess[.]com/M%26T/login[.]php?online_id=41711cb0c3667476b2db53432&country=&iso= #phishing #mandt_bank #namecheap

  • Vincent_Nyagaka Vincent C. Nyagaka (@Vincent_Nyagaka) reported

    I am really disappointed in @Namecheap nowadays. Their customer support has deteriorated you ask for help instead you get a totally irrelevant answer. I also request you bring back 24/7 live chat even if it means some fees on hosting. @NamecheapCEO

  • FlyCruiseStay Fly Cruise Stay (Fly High Pay Low) ® (@FlyCruiseStay) reported

    @Namecheap Hello. Our website is currently down as we could not locate any renew website hosting in the products section on the dashboard. We have submitted a ticket, & fully understand the difficult situation your fantastic Ukrainian tech support team members are facing. #StandWithUkriane

  • XummSupport XUMM Support (@XummSupport) reported

    Dear @Namecheap, please take action at ticket #FFL-731-51820 as soon as possible. enabledserver com is passing themselves off as a website where you can claim airdrops. They are trying to scam/phish people by asking them to fill in their secret keys. Please take down ASAP.