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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (38%)
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Hosting (38%)
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E-mail (13%)
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Web Tools (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Chester |
Hosting | |
 Porsgrunn |
||
 Magdalena Contreras |
Web Tools | |
 Occhiobello |
Cloud Services | |
| Tracy |
Cloud Services | |
 Cartagena |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mark147852) reported
@Namecheap The tickets are still unassigned so nothing to do with complexity. Your helpdesk staff are not processing the queues Extremely poor considering people are being defrauded of their entire life savings by some of these scams
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Eric (Publisher) 😷
(@eric5310pub) reported
@AJSakla @VickyBall3 @SamyraTell Namecheap, GoDaddy... Hint: their homepage will never show you that deal! You have to google "$0.99 domain" to get godaddy's or namecheap's ad that has the offer
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spuqe
(@T0rCry) reported
@Namecheap Your support team probably don't have access to update your damn our dated services?
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Greg Norman
(@Raelshark) reported
@Namecheap Do you have any support for delegating web hosting management to other accounts? I know it's possible to do this at the domain management level, but don't see any options or documentation about doing it for web hosting plans.
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laboraparty animal
(@ryjelsum) reported
oh god namecheap has a basic email server for 12 bucks a year. a bit more if i want to add more mailboxes (which i may if my sister wants a more "professional" email) but overall not bad
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Deni
(@Deni76120209) reported
@Namecheap please disable #phishing website imitation of uniswap The fake URL is uniswap-v3(.)org It has been online for 2 weeks now due to lack of vigilance. Please remove the offensive content as soon as possible. Ticket NID-758-97672 Thank you. Help @illegalFawn
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donna roberson
(@donnamroberson) reported
@Namecheap That’s a mail address. No calls go there. Everything goes yo the odd dude support in European abs other countries by chat . No one follows the rules . Please ease send a phone number for that office snd management team
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Dilpickle1 🪑👓
(@Dilpickle1) reported
@jasondunn @Zoho @Namecheap Just use g suite? I have the default mail option with namecheap and honestly, it kinda sucks.
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Ross McKillop
(@rsmck) reported
@olissem @Hermesparcels As a result in excess of 70% of recent UK scams are all on Namecheap services, and there's more than a few of us on Twitter now getting fed up with it and calling them out for it. As for that data, it's a service called "whois" and it shows when a site was registered
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TheOreoMonster
(@TheOreoMonster2) reported
@namecheap your website’s accessibility has gone massively downhill. Not only am I having difficulty managing a subscription, I am unable to get to live chat to ask support to take care of it for me. I won’t be renewing any of my subscriptions if this keeps up.
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Adam O'Kane 💭
(@adamokane) reported
@alexadelman @namecheap if you guys link with @trylolli, I'll never a buy a domain anywhere else again!
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TheOreoMonster
(@TheOreoMonster2) reported
@Namecheap This is helpful in the moment, but doesn’t give me back the hours I spent fighting with the website this morning nor does it prevent me having to reach out to support to handle basics I should be able to do in my account myself in the future. I’d like these issues to be addressed
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Chris Merrett
(@chrisfu_1983) reported
@itsjloh @CarterBryden As far as I can see, ALIAS records are currently broken with Namecheap. I've had a ticket open with them for several weeks about ALIAS records suddenly breaking across all of my zones. If anyone wants to create a test ALIAS record to let me know if it's just my stuff, go for it
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Alek Boyd “Plagiarism is theft”
(@infodi0) reported
@Namecheap @Hetzner_Online No, what you have done is to send me in another fruitless chase that will not solve doxxing issue.
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Chris Merrett
(@chrisfu_1983) reported
@Namecheap @itsjloh @CarterBryden Honestly, I feel that there's very little point. Last response was that I couldn't be told what the issue is. ALIAS records seem to be goosed across the board, and you can't fix it or tell me why. Last time I DM'd you via Twitter I got a near-canned response back via ticket.
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Shah Fahad
(@MrD3vil0) reported
such useless service @namecheap
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Keith Brownlee
(@KeithBrownlee3) reported
@ramignas @Wowdoge_io I just dont know or who to trust. some say the page will be back tomorrow.. but will it have all the long on's. with our doge still goin. or just a new page. I will never trust a .io page.. I think .io and namecheap should be head accountable for letting in scams.
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Mike Chi
(@retrotink2) reported
@Voultar Godaddy is ****. Years ago, at my real job, they made a false claim that my site was "infected" and wanted to charge hundreds to clean it. Switched to @Namecheap, same cPanel interface, literally plug and play.
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Shah Fahad
(@MrD3vil0) reported
@Namecheap I submitted the ticket on the 9th of April and check today's date?? why taking soo long just wasting my time and money?? such a poor service this will be my last purchase with namecheap
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Elizabeth
(@Elizabe32127419) reported
@nremond @Namecheap @swissborg They hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact hackerjammab on Instagram he can help you with your account recovery.He helped me recover my account today.He's good.
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Sean Melton
(@seannmelton) reported
@Namecheap It is incredibly frustrating that my account was compromised in Oct and I still have yet to regain access. Your support is taking forever and I have now lost two domains due to expiration. Please have someone reach out, if I lose my other domain I will sue for damages
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Shah Fahad
(@MrD3vil0) reported
@Namecheap is fraud they blocked my account and now they are not fixing my problem
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Joshua Ogwang
(@mac_olyel) reported
@wafula_wa_baro Customer support is very important, I haven't had issues with Namecheap that needed their help.
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Nicolas Rémond
(@nremond) reported
@Namecheap our account for @swissborg got locked and it's blocking a new app launch. More than 1w that I'm waiting for an answer ... how can I get help?
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donna roberson
(@donnamroberson) reported
@Namecheap Your chat service has been highly questionable with nothing ever resolved . It’s all offshore thus is supposed to be a us company. Yet no presence . No US number or office. Can you direct me corporate office in uS
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jonw
(@j_o_n__w) reported
@Namecheap Please take down NETFLIXBILLING[.]ME #Phishing domain registered with you.
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Mishi
(@misi) reported
@jasondunn @Zoho @Namecheap Sadly almost all push protocols are proprietary. Push-IMAP never got implemented in the major email clients.
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Brad Westness
(@BradWestness) reported
@CarmenCrincoli Unifi has built in support for namecheap, which is where my domain is registered anyway. Works a treat
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Dave Sottimano
(@dsottimano) reported
@Namecheap already talked to support, the reinstatement fee isn't worth it. Thanks though.
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thinksojoe
(@thinksojoe) reported
@Namecheap @Facebook I just posted the link to my website on Facebook, and it seems as though when anyone clicks on it for the first time from there it comes up with "This Website Is Not Using a Secure Connection," but then if you go past that the certificate shows valid. Help?