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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (39%)
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Web Tools (22%)
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Hosting (22%)
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Domains (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Worst customer support. Chatting for an hour to get a simple answer and the fun part is, still no answer. will keep updating this how it goes and how it takes. #domain #support #customerexperience
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Pramod🔸️Front-end Dev & More🔸️
(@Pradj7) reported
In the first place... #namecheap down. Why did ISPs in India blocked #namecheap ? What wrong did they do? That normally happens in case of policy violations.
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Namecheap.com
(@Namecheap) reported
@hammadbhatti Hi! If you want to transfer the domains from Namecheap, it is necessary to pay on the side of the new Registrar. Get in touch with our Support team and they assist you with the process.
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The Fuchs
(@oyeleye731) reported
@ourpaydayHQ Mastercard not working working, namecheap can't charge my clinic
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💜 f*ggoth 💜
(@f_ggoth) reported
god namecheap **** OFF stop getting my hopes up by listing domains at $9 and shooting up to $650 when it hits the cart bc you decided it's "premium"
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tobywilliams
(@tobynwilliams) reported
@Namecheap Because your support staff continually tell me they're going to fix an issue then leave me waiting for hours only to then email to tell me it's resolved but in fact have done absolutely nothing. If they can't help then they should tell me. My website has been down for 2 days
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tobywilliams
(@tobynwilliams) reported
Dear @Namecheap why is your so called live support service so utterly USELESS????
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vasilis stamos
(@vstamos_) reported
Hey! You know @Namecheap provides backups of your site with NO guarantee , for internal use only !!!! Everybody go to @Namecheap !!!!!! Way to go !!!!! #hosting my worst ever experience !!!!
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Nihilist | SEO & Niche Sites
(@NihilistFML) reported
Sites been hacked and taken down for over a week, NameCheap support keeps making **** worse and just leaving it broken.
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Wisdom for Dominion
(@Wisdom4Dominion) reported
@Namecheap Please we are not happy with our site's subscription plan getting canceled without prior warning. Now your team which acknowledges the failed to send the warning email requires us to pay for the site's restoration. How does a customer pay for a failure on your part?
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🅓🅞🅜🅐🅘🅝🅖🅤🅨
(@DomainGuyUK) reported
@abmakrani TY Abdul. Good to hear your perspective. I like a lot about what they do, but the recent issues have caused a little concern. My better quality domains are about 30% Dynadot 50% Godaddy 20% Namecheap. Sav are mainly handreg and smaller buys.
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chidindu
(@Thechidindu) reported
I really love @Namecheap's customer care Zero stress 😩
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
After a long 1 hour 40 minutes chat, the excellent support team of @Namecheap told me that they the domain is safe with them,but not in my account. did this happen before? I am having this issue for the 2nd time and Namecheap stealing our domains? #domain #domainnames #ScamAlert
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SaintGermain Onwukeme #Lè Renaissance man
(@GermainOfficial) reported
@Namecheap damn, this SSL issuing and reissuing would cost you customers if not made easier. Get a tutorial video or something, plus your support are not capable of solving the problem in quick time. 2cents.
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Blake the Oni Netizen
(@OniNetizen) reported
So after countless problems with getting my domain. I think I should be ready soon. I can't recommend @Namecheap enough, worked right away.
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Your support asked to try other computers. I tried 2 ISPs, 5 devices, and 3 browsers (& incognito too). They said my domains are safe with you. But aren't they mine and why it is not in my account?
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Nihilist | SEO & Niche Sites
(@NihilistFML) reported
NameCheap up there with GoDaddy as the worst hosting money can buy. Literal garbage.
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Namecheap.com
(@Namecheap) reported
@chrisjfranko Hey Christopher, if there are no funds in your Namecheap account balance or there are issues with your card (for example, no money on a debit card; a credit card is not valid, or there's a limit on payments), the renewal will not happen
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John "Penjdoe" Doe
(@SiouxDenim) reported
Hey @Namecheap do you have an abuse contact that actually responds to reports? You took a CTF down in response to a tweet, and I can’t get you to take an actual phishing site down in 20 hours and counting.
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vasilis stamos
(@vstamos_) reported
Disappointed with @Namecheap's backup service. Despite claiming to provide a backup of my site, it turned out to be unreliable. #Namecheap #WebsiteBackup
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Hamilton🧪
(@onaha_) reported
@Namecheap I can't send messages on your support center chat since yesterday, what's going on?
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Emilio Henman
(@EmilioHenman) reported
MetaMask issues scam alert as Namecheap hacker sends unauthorized emails
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tobywilliams
(@tobynwilliams) reported
@Namecheap your service is useless. I've had no website for over 24 hours and online "help" just lie to me and fob me off continuously
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Yemi Philips
(@olayemi_philips) reported
@UBAGroup Hello uba, I made a transaction on my dollar card on the 10th of March, tried to pay for a namecheap service but transaction didn't go through, however $33 was deducted from my account. I hoped it would be refunded but it hasn't since then, I have screenshots and more
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vasilis stamos
(@vstamos_) reported
@Namecheap it’s like your support … random answers , random likes … ooooo do not forget and backups of your site with NO guarantee for internal use only !!!!!!!
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${slug}
(@iPariola) reported
@okpe_onoja @mikey24_7 @ourpaydayHQ It worked once, but the issue is from Namecheap
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Namecheap.com
(@Namecheap) reported
@ShantDotMe Hi, we always do our best to recover the clients' data. But Namecheap services are not intended to be used for data backup. According to our Acceptable Use Policy, the customer is responsible for undertaking measures to maintain independent backup copies of the server content.
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Bello.wp (The WordPress Guy)
(@Bellotheblogger) reported
@charafmrah I may sound like a rookie but for my personal sites and staging sites for clients work, I have never been able to move myself away from @Namecheap for any kind of hosting. Their superb customer service won’t let me.
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sir alex ferguson
(@ufosurenkoylu) reported
@Namecheap your live chat isn’t functioning, i got many problems with 0 help from you, disappointing.
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Few of my domains are missing and your support asking me to refresh them until I find them in the account. Where are my domains? Also employ someone who can really understand what domain name is. #Domains #ScamAlert #domaintheft