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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Otakan
(@chexee) reported
Do I know anyone @Namecheap? My account was locked a bunch of my domains are about to expire :( no one has responded to my support ticket for 3 days.
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Dust$wap
(@dust_swap) reported
@Namecheap costumer service representatives keep saying they don’t know what to do? What type of company are you?
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イͦンͧタͨーͪネͥッͩトͤを学͎ぶアライ͎さ͎ん͎
(@internetofArai) reported
@Namecheap This jpsecured[.]com is a sort of scam site and the hosting place seems being cloaking by Cloudflare. According to previous investigation by you, it was not on namecheap hosting service. For 162.255.118.52, I'm not sure how malicious. I won't raise a ticket due to lack of info.
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Mudit Mishra
(@muditwt) reported
@MasudHaider_ @_100DaysOfCode @Namecheap Check the article. If you still face any problem, feel free to contact me.
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Lawrence Ladomery
(@lozmatic) reported
@Namecheap On the Registration Agreement page the links to the Redemption Fees are broken. So, how do I know what they are going to be?
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Alexander the Fine
(@AlexRinehart_) reported
@hellotenbear Woof! I had a similar experience where they retired support for the server I'd been using without telling me, hit me with a surprise $600 bill, AND locked me out of getting the data from said server. I use namecheap for domains, but dreamhost for hosting. Good luck!
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Nick I. Thomas
(@NakedNick) reported
@ronaldnzimora @Namecheap The customer service thing is their core strength. Prompt.
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Lawrence Ladomery
(@lozmatic) reported
@Namecheap From your support: "The reactivation cost consists of the Redemption fee required by the Registry ($250) and the usual renewal price for the TLD ($18.98)." Is this incorrect, then?
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Mark Joe
(@Joe1Ty) reported
@chexee @Namecheap I was able to unlock my account permanently with the help of @woodcreed01, check him out on Instagram or WhatsApp +1 (669) 202-2779 he's confirmed and reliable
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Lawrence Ladomery
(@lozmatic) reported
@Namecheap The least you can do is be transparent about it. Write down the price in your terms and conditions.
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Waleed Chayeb
(@waleedchayeb) reported
@Namecheap your servers are down! what's the problem?
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Ochiagha
(@ronaldnzimora) reported
God bless the Customer Support folks at @Namecheap.
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ajinkya
(@Kulkarni_ajinky) reported
@Namecheap Heyy man, wth you need only credit card or PayPal like ****?? Can't you create other gateway for upi or debit card like easy methods? So fcking frustrating att👎
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Januario Pinto
(@JanuarioPinto_) reported
A possible solution (not sure) is transfering to namecheap, I think they offer free DNS hosting that supports DNSSEC (is called Basic DNS), but dunno. Is not so much about the extra 1$, what I hate is having payments linked to another service that I have to renew every year 🤮
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23hrs.com
(@_auctions) reported
@Namecheap your 2fa also had issue not sending SMS. I'd like to disable trusted device feature because it works incorrectly. code received signed into account. but it's not good feature.
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Ruok2bu
(@Ruok2bu) reported
@Namecheap Your DNS server is down...
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Yusuf Ahmed
(@yusufahmedng) reported
Namecheap has the best customer service 👏🏾👏🏾 Kudos @Namecheap
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Bitcoin, Music, Television
(@TeamSatoshi) reported
@davidgokhshtein Cobra does not own the website- he has hijacked the site & the future of the site is evident that his credentials will be removed. @namecheap it will only get worse as time goes on. Don’t try to **** Satoshi Nakamoto with a smile.
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SerAvium
(@SerAvium_Twitch) reported
@MattRPD @streamlabs @TwitchUKI I went through Namecheap, HostGator, Cloudflare, and Wordpress but you'd have to build it on your own or invest in someone to build it for you. It can be a bit expensive to get started, but the upkeep isn't bad if you go long-term (every 10 years).
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Lawrence Ladomery
(@lozmatic) reported
@Namecheap Considering that other providers either don't have a redemption fee or a much lower one. I used to like you guys - your UI is good and so I support. But this redemption fee is a punch in the face. I am very dissapointed.
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Mike Thompson™
(@AppSecBloke) reported
@Namecheap Great, thanks! What processes are in plan to prevent domains like this being registered in the first place? Measures like stopping payment using BTC would surely be a help? At least force the crooks to work harder.
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Adam Peariso 🇨🇦
(@Adamski) reported
@OlafBlomerus @Namecheap Their Live Chat support is great, can’t think of any instance where they weren’t able to help me find a solution without “escalating” to a different support team that’s get back to you in 1–5 business days.
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Kupari USA 🇺🇸 🇫🇮
(@KupariUsa) reported
@Olde_Smith @GoDaddy @Namecheap Don't try them. From Day One, ther customer service has sucked, IT has been useless and if it wasn't for keeping a domain Email at Admin levels, I would have left long ago.
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Dale Scriven
(@dscriven) reported
@IngmarVerheij Namecheap dot com works fine for me bought a few certificates from them over the years no issues a decent price as far as I'm interested to look into it.
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Lawrence Ladomery
(@lozmatic) reported
@Namecheap I'll say it again - the link to the Renewal Fee pages are broken. Please provide working links.
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Patty
(@pattirisu) reported
Omg namecheap support is so helpful!! I couldn't figure out why my site wasn't working, and the support helpfully pointed out that there weren't any host records. I still don't fully understand host records yet, but I think I've set up the most important one (A) and it works now!
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Dust$wap
(@dust_swap) reported
@Namecheap please restore our website and server, your costumer service is not helpful at all, we don’t know where else to contact you!
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23hrs.com
(@_auctions) reported
@Namecheap you tfa via email is broken. I am using same device. how to disable it? Please confirm your sign-in request We have detected an account sign-in request from a device we don't recognize.
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Atari Hotel ♿️
(@Atari_Hotel) reported
Seems like all my domain email forwarding is broken on @Namecheap . I've sent several test messages to addresses that use to work and none get through...
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Zachinquarantine ⟠
(@Zacinquarantine) reported
@Namecheap @amazon @Namecheap the amazn site is still up, mind taking it down