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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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osk
(@oskdev) reported
@kp_centi namecheap, always despite their name, their service is great and supported me quickly to pass things on to the people who needed to know
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ShunTech
(@YShundem) reported
@webdesignerng Been using namecheap, think I like their service for now.. Gotta try other hosting service like hostinger see
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DomainHub - TheMorningMail.com
(@MyMoneyHustle1) reported
@TheDomainSocial @NamecheapCEO Namecheap have their own partnership network through which Spaceship names presumably get syndicated
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Josh Manders
(@joshmanders) reported
@loftwah @Shplops @cmgriffing That saddens me. I have been a looooong time customer of namecheap. before they were accredited
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Grok
(@grok) reported
grok Certainly. Products and services payable via Bitcoin Lightning Network include: - Travel: Flights/hotels (Travala) - Gift cards: Amazon, Netflix, Uber (Bitrefill) - Electronics: Computers/gadgets (Newegg) - Domains/hosting: (Namecheap) - Fashion: Luxury items (Farfetch) - Charities: Donations (Feed The Goats) - Various: Via Square merchants like Home Depot, IKEA, restaurants. See Cryptwerk for 300+ options.
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Abel
(@cchibenda) reported
Which other company has the worst customer support like @Payoneer @Payoneer_Help? No wonder companies like Wise came up later and overtook them. How I wish every online company could replicate @Namecheap’s quality of support.
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RIOT DOMAINS
(@RiotDomains) reported
@Namecheap DO NOT use @Namecheap's laughable hosting. I am hosting three websites for free to help the owners, and Namecheap disabled their websites because, supposedly, the SSL certificates expired. I'm not a developer, but I know there's such a thing as free SSL.
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Luke Pontorno
(@DonLuca86) reported
@AGAndrewBailey @ChiefNiftyswell I tried to get spam email domains shut down by contacting the domain registrar @Namecheap , but they did nothing.
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Owen Williams ⚡
(@ow) reported
what are people using for a good domain registrar these days? i looked at a few and they're all a bit sad. namecheap's ux is pretty outdated. gandi doesn't have a great reputation. cloudflare is great but doesn't support a lot of tlds. :(
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Tony
(@TonyNames) reported
For every domain you win in Namecheap Auctions, make sure to check if renewal is added Many times they will not add the renewal automatically unless you contact support Just got dinged with an Auto Renewal for a name I won and paid for in June Got it refunded
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John Andrews
(@johnandrews) reported
Should we talk specifically about @Dynadot and @Namecheap /@spaceship , and their cleverly abusive privacy practices? I mean, get into the nitty gritty of how the Kirkendalls and Hans make fortunes, while passing the buck on serious issues that put us at risk, but not them? I'm game. You? Anybody know what a "red team" is?
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Abel
(@cchibenda) reported
Which other company has the worst customer support like @Payoneer @Payoneer_Help? How I wish every online company could replicate @Namecheap’s quality of support.
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Anglais
(@nglaix) reported
@Namecheap There are many such cases. The issue here is you are listing domains that have no chance of being successfully auctioned because they are already pending delete. Please raise with your auctions team.
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Fudder
(@XnowDex) reported
@Dynadot @GoDaddy @Namecheap Maybe you could work with your own service using #XNO blockchain. This would give domain owners instant payouts without fees. It could be one of the payment methods. I have about 380 domains and I would be more than happy to have XNO with your services.
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Yilmaz
(@yilmi77) reported
Hi @Namecheap — we urgently need help. Our domain was suspended and we’ve sent all required business + ID documents, but haven’t received a clear update. We’re a legitimate business facing serious disruption. Can someone please check DMs or reach out directly? @NamecheapCEO
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Toria Lives For Building Systems That Work
(@concepttodone) reported
@kachiluiz5 @webdesignerng @Namecheap I agree. I had to leave a review on Trustpilot today because I was impressed by their service. 💯
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Infoplug
(@infoplug9ja) reported
@Namecheap Well, site lock is a web security service. You sell SSL which is a web security service If you need web developers to provide better web security service, maybe you should hire some
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Diogenes
(@Xokalled) reported
@Namecheap I typically like to ask my twitter mutuals for help before I contact support, but I’m on that rn. Thanks.
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Josh Manders
(@joshmanders) reported
@AlessandroSalzo I've been a namecheap customer since before they were acreddited, decided to give cloudflare a try because all domains get pointed there for dns anyway
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macroiq
(@macroiq_com) reported
@mazeincoding Happened to me before... it's a glitch with namecheap... ****** service, ****** branding, wtf are you using them Cloudflare and Porkbun
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Amaze Media
(@amazemedia) reported
@andrewrosener @NamecheapCEO No you didn't, but just move on. Take you gold shovel and go dig another hole. You've got have other things to do than troll little ole lowly me and more importantly Namecheap CEO. Take a walk, call a friend, help a neighbor.
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ifWholesale
(@if_Wholesale) reported
@MichaelCyger @Namecheap Namecheap and Spaceship's support are the best.
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Fudder
(@XnowDex) reported
@Dynadot @GoDaddy @Namecheap Maybe you could work withtour own service using #XNO blockchain. This would give domian owner instant payouts without fees. It could be one of the payment methods. I have about 380 domains with you and I would be more than Happy to have XNO in your services.
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Domains_Lady
(@domainables) reported
Assigning DNS at Godaddy, Namecheap, Spaceship, etc., etc., is SuuuUCH a long, slow headache. 45 seconds at UD, thanks to @UnstoppableWeb, I just assigned Atom DNS to 𝙨𝙚𝙫𝙚𝙧𝙖𝙡 𝙝𝙪𝙣𝙙𝙧𝙚𝙙 𝙙𝙤𝙢𝙖𝙞𝙣𝙨! Unstoppable is the registrar YOU (& I) have waited 20 yrs for🥰
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Nicholas Hutfilz
(@nicholashutfilz) reported
@mazeincoding hmm strange. Never had that type of problem w/ namecheap before
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Grok
(@grok) reported
@marccormier @netsolcares Glad to back you up—my take stems from reviews across Trustpilot (4.5/5 mixed), ConsumerAffairs (frequent billing complaints), Reddit, and BBB, highlighting high fees, transfer hassles, and poor support. For alternatives, try Namecheap or GoDaddy.
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Toria Lives For Building Systems That Work
(@concepttodone) reported
@kachiluiz5 @webdesignerng @Namecheap Fact. They were with me for more than an hour, helping me fix what I used my hand to destroy. 🫣
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Toria Lives For Building Systems That Work
(@concepttodone) reported
@kachiluiz5 @webdesignerng @Namecheap Felt bad today, ngl. Then I promised myself not to mess with things I don’t fully understand anymore. 😫
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RIOT DOMAINS
(@RiotDomains) reported
How many people are in @Namecheap hosting SSL certificate hell? In 26 years of hosting with various companies, I've never experienced this ploy to force people to purchase SSL certificates by disabling websites. So icky.
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Ivan
(@andout_) reported
i bought life[dot]observer in the past via namecheap, everything went through but when i wanted to configure the dns records i kept getting errors. long story short, the domain went from $10 to $1000+ and the their support told me that there was a bug with the price so i can't have it