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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 32% E-mail (32%)
  • 32% Hosting (32%)
  • 24% Domains (24%)
  • 12% Cloud Services (12%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 2 days ago
Cochabamba Domains 2 days ago
Cochabamba E-mail 2 days ago
Bogotá E-mail 2 days ago
Ciudad Jardín E-mail 2 days ago
Lima Hosting 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • victorydchair
    Victorydm | Ads Expert (@victorydchair) reported

    @toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use

  • DavidGetchel
    Dave (@DavidGetchel) reported

    Namecheap being down for so long is ridiculous! Still having email issues.

  • SempiternalStrf
    $empiternal$trafe (@SempiternalStrf) reported

    @Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.

  • RobertoC_A
    Roberto C. Alemán (@RobertoC_A) reported

    The issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • b1gdom_
    Senior Prophet keane (@b1gdom_) reported

    @Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap

  • Darth88888
    Darth (@Darth88888) reported

    “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

  • BDiesel6
    B Diesel (@BDiesel6) reported

    @NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?

  • thedammo
    damo (@thedammo) reported

    @NamecheapCEO @Namecheap Ok that makes sense, I can login in finally and it works in iOS but nothing was being received which is why I asked but I get it

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • UyiEghas
    Uyi Eghas (@UyiEghas) reported

    @Namecheap Finally my sites are back up. An over 12hrs outage is crazy

  • therannetwork
    The Ran Network (@therannetwork) reported

    @Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?

  • OsoroOngera
    Brian Osoro (@OsoroOngera) reported

    Namecheap, Spaceship were down. What's happening.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is

  • Gtwy
    𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported

    @siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days

  • goldenTwine
    Subrato Paul (@goldenTwine) reported

    @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

  • Lorncat
    Lauren (@Lorncat) reported

    @NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?

  • osint42
    PageWatcher (@osint42) reported

    🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown

  • qui_is_qui
    QUI.IS (@qui_is_qui) reported

    @mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬

  • danearden
    Dane (@danearden) reported

    @djomla1000x @NamecheapCEO @Namecheap My EasyWP hosted sites are still down.

  • MartinGuayOTT
    Martin Guay (@MartinGuayOTT) reported

    @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

  • okwudilicanice_
    CANICE 👾 (@okwudilicanice_) reported

    The recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.

  • leonkiriliuk
    Leon Kiriliuk (@leonkiriliuk) reported

    @NamecheapCEO @BobbyJayOTA @Namecheap You have a customer list. It would have been nice to send out an email letting us know that services are down and someone is working to restore your largest data center. Saves your customers a lot of time and agony trying to figure out why their site is down.

  • El_noori101
    Ibrahim ja'far (@El_noori101) reported

    @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

  • abde99k
    A B D E (@abde99k) reported

    @Namecheap our websites still down, is it any possibility to get it live so quick, its been 12 hrs

  • selormsedofia
    Sedo (@selormsedofia) reported

    @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

  • Zenul_Abidin
    Ali Sherief (@Zenul_Abidin) reported

    No seriously man, how does one colling failure take down the entire Namecheap infra?

  • genericish
    Generic human (@genericish) reported

    @Namecheap Mail still down for me

  • Joaquin_888
    Joaquin Cartagena (@Joaquin_888) reported

    @bhartzer @Namecheap I have mail in one service, domain in another, dns in another, and main webpage in namecheap. Nothing has sense without the webpage so i have the same problem. The only way to really avoid this is to pay a lot in a kubernets red that uses at least 3 hostings.

  • jakcater
    Jak (@jakcater) reported

    @NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.