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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (67%)
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Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hughes
(@mike_hooz) reported
I actually had a "We've got your parcel, pay us now" smishing text where the dodgy URL *wasn't* hosted on Namecheap. Knock me down with a feather.
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Pier Shu-Lutman
(@PierShuLutman) reported
Hey @Namecheap we have a rather urgent situation with our account that was shutdown. It’s in risk management but they are unresponsive. We have an API integration that depends on that account. Can you help us out ASAP?
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BePMPro.com
(@BePMPro1) reported
How many @Namecheap support engineers does it take to install an SSL? 2 engineers take like a million years to setup just an SSL! 😜
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Shubham 🇮🇳
(@howdyshubham) reported
@Namecheap My domain was renewed 30 days before it's expiry date and denied refund on request but yes after so many request you accepted my request. Thank you for that. I really appreciate your customer support but this is not correct it took me more than 30 minutes.
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Awka Media
(@awkamedia) reported
Kindly email me the Backup zip let me bid you guys farewell. At the main time , Namecheap service is 1/5 rating .
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X946
(@_X946) reported
hey @Namecheap how long does it take to suspsend phishing websites on your network?
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Trevor Hough
(@trevordhough) reported
@Namecheap @Namecheap I have been trying to get these Dan settings working for over a week now and still nothing. It’s not a “local isp” issue. There is something not working with your dns. Please advise and help
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Jenna Breunig
(@optimistjenna) reported
There's nothing quite as validating as struggling with a service, scrolling to the comments section, and discovering that everyone else hates it too. NameCheap SSL setup, I'm looking at you.
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Trevor Hough
(@trevordhough) reported
@Namecheap Hi. I have been trying to get a redirect working for several days now. Could you check again please? You'll see it is still not working. I have it configured per your supports recommendation.
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Shubham 🇮🇳
(@howdyshubham) reported
@Namecheap pls mention on website below domains auto-renewal section "your domain will be renewed 30 days before expiry", it will help people like us.
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Matt Wilson
(@codebrewery) reported
@GaryLineker Hey @Namecheap this website is setup with your registrar, and DNS, can you please take it down?
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Rosendo Chavarría
(@RosendoSite) reported
@imvpathak @Namecheap same here! And the agent say is problem in my Cloudflare setting, OMG! 🤢
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Awka Media
(@awkamedia) reported
@Namecheap My account have been unblocked but my site still down
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V. Pathak 💫
(@imvpathak) reported
All my websites hosted on @Namecheap are down for the last 1 hour, and no response from customer support. It was a big mistake to rely on @Namecheap. Now going to try digitalocean #hosting #hostingprovider
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Awka Media
(@awkamedia) reported
@Namecheap Lost $100 because of this issues , am done.
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Denisse Miranda
(@_DenisseMiranda) reported
Someone stole my @Namecheap, it isn't what it used to be - the point of this is to make it accessible. It is a great place but I can't pay for the yearly service, why are you so expensive if your name is Namecheap?
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Trevor Hough
(@trevordhough) reported
@Namecheap I did…they were no help and told me everything was fine so I came here to beg for more help. Should I just migrate the domain to a provider that can help me instead?
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Shubham 🇮🇳
(@howdyshubham) reported
@Namecheap What if we don't check emails? Don't just notify, mention it below the domain auto-renewal button. How can you renew a domain 30 days before expiry and deny to cancel renewal. Anything you write in your policy is not law. It can be considered as scam or fraud as well.
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Awka Media
(@awkamedia) reported
Dear @Namecheap I received a mail but my account is still locked and my site down. Please do the needful Thanks
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Awka Media
(@awkamedia) reported
Dear @Namecheap please do the needful account still locked My site’s still down .
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Awka Media
(@awkamedia) reported
@Namecheap Just renew my host for 24hours let me take my backup ,please and leave you guys . Cos I can’t continue with this ****.
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TooAbsurd
(@TooAbsurd) reported
@Namecheap I've had a risk management ticket open for being locked out of my account for two days with zero activity. Asked support to escalate but still nothing.
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Zachinquarantine ⟠
(@Zacinquarantine) reported
@Namecheap Phishing scam: /discordapp.cc/login/
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MR MBIYDZELA DIGITAL MEDIA HOUSE
(@mr_mbiydzela) reported
Who else has noticed that @Namecheap customer service is no longer as good as the previous years?
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Pete from No CS Degree
(@petecodes) reported
I used to be awful at buying domains at the drop of a hat. If I had any sort of idea whatsoever I'd run to namecheap and buy a domain straight away! Phew. And then not do any work on it.
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Ryan Goswick
(@Spook______ster) reported
**** @namecheap all im tryna do is get a ******* catchall and in 1 day i get hit with a fraud lock I have not charged back or used stolen credentials Their support service is **** and i give them a solid 0/10 @GoDaddy #FTW #fucknamecheap
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Zachinquarantine ⟠
(@Zacinquarantine) reported
@Namecheap tech support scam hosted with you: /www.global-technical-support.co.uk/norton-support
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Caryn Connolly
(@cawritergirl) reported
@Namecheap @GoDaddy I accept your apology but you have lost a customer. I have no confidence in your ability to assist if there is an actual problem with using your product. I got the email from customer support.
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Shubham 🇮🇳
(@howdyshubham) reported
@Namecheap How can you renew a domain 30 days before expiry and deny to cancel renewal. Anything you write in your policy is not law. It can be considered as cheat, scam or fraud as well.
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ISO8601
(@SMarr311) reported
@BleepinComputer @serghei Might've been the same group operating e-l-eng[.]com -- "L" instead of "i". We have 365 E5 and I spent a day re-submitting to try and get MS to reclassify, but the people/AI always thought it was legit. How do we tell MS abut them? Reported to @namecheap too; never suspended.