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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Kjartan Hrafnkelsson 🇺🇦
(@kjartanhr) reported
@micham This is the address of Regus Iceland. They lease out office space. Withheld for Privacy ehf (Namecheap's WHOIS privacy service) has a virtual office there and uses it on WHOIS contact details.
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Dominick Romano
(@dromanocpm) reported
@Namecheap Then an hour or so later I get a response referencing old transactions for a problem I’m having this morning, and now. Truly unbelievable.
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ARIYAS
(@domainretail) reported
@Namecheap Talked to support yesterday and no action has been taken. And talked to you guys today and my report was taken as suggestion. I don't think he took any action either since he couldn't give a ticket # for me track. Banning a bidder who bid up auctions should be #1 priority.
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Tim Heckman
(@theckman) reported
@SamOehlert @Namecheap So I could potentially see how that may not result in a broad customer notification.
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iWeb
(@iwebspage) reported
@Namecheap Poor experience! Bought a private email. Got a blacklisted IP. Now I get emails from your team upselling me to get dedicated IP or VPS instead of giving new IP Shared IPs can be CLEAN too. U should mention on the sales page that customers WILL get spammed IPs.
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Tim Heckman
(@theckman) reported
Man, domain registrars are savages these days. So apparently @Namecheap had a security incident this month; thankfully I'm not a customer. One registrar I do use is trying to use that event to get more customers; sent me an email today: "Namecheap Security Incident Alert". WTF?
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👨🏽💻nft-scam-tracker🕵🏽.eth
(@NFTJAY44) reported
@feng0327 @Namecheap @BotSentinel Not a problem man 🤝
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Dominick Romano
(@dromanocpm) reported
@Namecheap and your support is trash. 2 pieces of advice, hire new developers for your billing, and hire new support reps, totally trash and I’m being refused help rather than the rep doing their job and escalating an issue if they are unable to carry it further!!! 💩
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Dean Pierce 🌲🤖🚀👨💻
(@deanpierce) reported
@Jaku @Lordmau5 Weird that the conversation maia and the namecheap CEO guy about gaps in their support system counts as an "incident". It had some heated moments but the conversation was overall productive, and at the end of the day everyone came out ahead. Huge win all around IMO.
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Snider
(@Snider_dev) reported
@Namecheap @NamecheapCEO Cool, I want you to fix the problem; I will answer questions if asked. I've had other infosec issues; that I can't/don't talk about, no idea if there's a link or not, IDC. Please don't provoke people to attack your company or your customers, it affects other people's lives.
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My name is Gordo
(@gordoooo_z) reported
...bonus in employee emails, only for it to be a phishing test, which isn't nearly as awful as the layoffs, but is just really really stupid and inconsiderate. Anyways, @Namecheap has been very good to me, and so have @Porkbun. Never had problems with either. I have domains...
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Snider
(@Snider_dev) reported
@Namecheap @NamecheapCEO My Twitter handle is most of my name; it cost me £46 to realise I want to move, as an infosec professional I don't feel my assets are safe with a company that goad blackhats into pen testing the customer base, esp for myself. Hire a firm, Hire me, under NDA, not f'ing Twitter.
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Kyryl Kryhin 🇺🇦❤️
(@KirKryhin) reported
@iwebspage @Namecheap Hi! Kyryl Private Email Product Manager is here. I apologise for the issue you faced. I reviewed the case and sent you the detailed summary in the ticket. Please check it and do let me know if any further assistance needed.
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paulosantos
(@paulosa23738190) reported
@Web3Auction @Namecheap @NamecheapCEO .c domain extension,really!?i dont get It... i dont have acess for it,in my country...never heard about It.
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Nagrind
(@nagrind_net) reported
Blocked IPv4 address 192.64.117.56 due to massive #portscanning #abuse with about 100 kbit/s inbound for multiple hours, customer at .@Namecheap
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Dominick Romano
(@dromanocpm) reported
@Namecheap I’m losing my mind. This has been a serious problem for a long time. I’ve lost several high value domains that you guys went on to resell for thousands of dollars all because I couldn’t checkout, or add funds while receiving ZERO help.
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Stephen Checkoway
(@stevecheckoway) reported
@Namecheap, Cryptocurrencies, NFT, and all things blockchain are bad. Why are you even considering “web3” nonsense?
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.token/🤝
(@NBdomains) reported
@NamecheapCEO @NamebaseHQ @Namecheap 😭😭Hurry to fix errors ❌
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Steve Tams
(@TamunoSteve) reported
@kongacare @ShopKonga when will you people learn? Always find a way to solve your customers issues….learn from the likes of Apple, Namecheap and make your customers happy. I requested for a payout from my wallet since 14th of this month, I’ve not receive anything
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Tim Heckman
(@theckman) reported
@tqbf @Namecheap Super gross for sure. 🤮 First time I've been on the receiving end of one of these, and actually makes me want to no longer be their customer.
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Tim Heckman
(@theckman) reported
Man, domain registrars are savages these days. So apparently @Namecheap had a security discovery this month; thankfully I'm not a customer. One registrar I do use is trying to use that event to get more customers; sent me an email today: "Namecheap Security Incident Alert" WTF?
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Dragonite :)
(@Dragoniitee) reported
@kasarstore @Namecheap fix? ipogo
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Dominick Romano
(@dromanocpm) reported
@Namecheap seems to be turning into a Ukrainian domain reselling scam. Step 1. Prevent clients from being able to renew domains through our trash dashboard and refuse to help them. 2. Resell expired domains for thousands.
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J Aird
(@chazchaz111) reported
@Namecheap you need proper customer service
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0xStarlord.eth | XBT.eth | Ludo.eth
(@AbhiramBangaru) reported
@BuyBrandWeb @Namecheap @NamecheapCEO Same issue I had, they kept arguing that its not possible to renew for one whole year!
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Andrei H
(@hrsandrei) reported
@Namecheap has the worst UX experience I've ever seen. Been trying to renew a domain and the order hasn't been processed. Meanwhile, I got charged for some domains that were expiring and didn't get a notification for failed charges or expiring domains. tyvm!
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Web3Buzz.w3d | Web3 Domains == .w3d
(@Web3Buzz) reported
@Web3Auction @NamecheapCEO @Namecheap Maybe write to support? They answer quick and accurate:-)
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iWeb
(@iwebspage) reported
@KirKryhin @Namecheap Hi Kyryl, yes I saw your reply and replied back. You don't have to apologize. Thank you for looking into this. I'm waiting for the issue to get fixed.
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Scott DeLong
(@scottintheworld) reported
@M_qo_op I have always used G for business too but for this I just set up a private email via Namecheap.. I really only need one. The interface sucks compared to G for business but it will serve this purpose. I'll switch if I need to
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Tim Heckman
(@theckman) reported
@SamOehlert @Namecheap So I think it was a security vulnerability found in the support site, that could have resulted in someone successfully using a credential stuffing attack to potentially see account information that could facilitate a takeover.