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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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SUCCESS DRIVING E-BRANDS FOR SALE (@essentialdomain) reported
@NamecheapCEO please check for most timely (ukraine related) email sent to support at namecheap for you
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Jimmy sanwo (@Jsanwo64) reported
@Mari_Zhu @ultrabeautify Email services for my VPS Hosting is down @namecheap
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Jimmy sanwo (@Jsanwo64) reported
@christina_olii @Namecheap I seem to be having issues with the email service of my VPS hosting.
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Dan Hanley (@FundraiserDan) reported
@Namecheap private email, sorry! Is private email down?
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Aku (@AkuRypto) reported
@THORmaximalist @Dirk69124729 Wow, never using namecheap again. I've tried godaddy, happy with them so far. Good privacy features. Can't vouch for what they'd do with regards to sanctions though.
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Austin Kemp (@YourWinningTeam) reported
@Namecheap Hi we have been requesting a verification code for ages. Our website is down and we can’t get email. We urgently need to renew our domain. Please help.
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[729] jetsam (@jetsam729) reported
@vponamariov @elliepyemont you are wrong. they gave first 7 days --- ... If you hold any top-level domains with us, we ask that you transfer them to another provider by March 6, 2022. ... -- Customer Support, Namecheap they are liars and scammers.
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Vic León (@unixmx) reported
@Namecheap Hours trying to get support and all you have now it is email support which takes for hours for an answer and the answer does not work. Your support fits your needs not your customer's.
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teamkilleveryone.eth (@cosmicartcult) reported
@Namecheap @Mari_Zhu BUT WHAT HAPPENS WHEN NAMECHEAP IS DOWN
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Vic León (@unixmx) reported
Well, support for @Namecheap sucks now. It is time to look for a different place to host and buy domains.
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Marina Zhuravlova (@Mari_Zhu) reported
@ultrabeautify Hi, it's Marina from Namecheap team. Core router went down and needed to be rebooted. Our team is fixing this asap now.
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John Berryhill (@Berryhillj) reported
@lseufer @GGtld @artifirst It's not rusted. It's broken. I understood you to have been referring to Namecheap's earlier decision, and the tremendous pool of expertise in "ways not to help".
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I saw it c⎔ming (@gh0st_w_o_sheII) reported
@Namecheap It's not fixed. SMTP, IMAP, and website down for various European and UK IPs. Go figure
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Christina O 🇺🇦 (@christina_olii) reported
@ShySinev @Namecheap Thank you so much for the support! We’re fighting and won’t give up.
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Password Pusher (@pwpush) reported
It seems to be a DNS issue with @namecheap. I've opened a ticket with them. JXU-783-97537
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Victor (@vponamariov) reported
@elliepyemont I see. I support Ukraine, but really, I pay for it. I'd be happy to support Grammarly in some way, as well as Ukraine. But it starts to be annoying. Namecheap blocks domains, Grammarly stop working... (though namecheap are good guys, they gave 3 weeks to move domains)
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I saw it c⎔ming (@gh0st_w_o_sheII) reported
@Namecheap @Lite9jaO @Mari_Zhu privemail down for hours
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Sinthe🌲🗽 (@SinthePosting) reported
@christina_olii @Namecheap "People are doing bad things to 'my people' so that justifies me doing stupid ****."
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🧞♂️Martin Donadieu (@martindonadieu) reported
@Namecheap Thanks, i finally understand. But still thinking you have your part of responsibility. You disabled my card months ago for auto-renewal. The menu is not where it should. I checked and thought all was set up. Even when the support told me not. Share the cost that the minimum
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Behind The Mask (@btmsite) reported
@Namecheap What is going on with your services today? My site has gone down multiple times and your own website is also very hard to access. It's taken me the best part of an hour to renew my hosting (which should be automatic, but fails every month) - Considering my options. Thx
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I saw it c⎔ming (@gh0st_w_o_sheII) reported
@Namecheap What's with privateemail? Down for hours!
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Manissh Ahuuja (@ManisshAhuuja) reported
An excellent service provider that has a rather misleading, or rather a (brand) name that doesn't live up to the quality of the service: @Namecheap Nothing cheap about them (besides the prices). Their services are reliable, UI/UX is really good. They deserve a better brand name
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acie.eth (@AcieDotEth) reported
@Namecheap Did you do any changes within your hosting services? Stellar for example? I have seen multiple people have problems and your live chat being down isn't really too helpful. I have tried a handful of solutions to get both of my websites back up for the past 24 hours....
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Tiffany Shand (@TiffanyShand) reported
@Namecheap what is up with you today? My sites have been going down over the past 48hrs. I can't access my email accounts or my cpanel. Can you help? As your live chat isn't working either.
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Austin Kemp (@YourWinningTeam) reported
@Namecheap Hi we have been requesting a verification code for ages. Our website is down and we can’t get email. We urgently need to renew our domain. Please help.
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Numero Uno (@uno_fini) reported
@TatooBoyzEnt @ZenithBank @Namecheap Same namecheap that refused to refund me last year even after contacting their support, did all they asked till date nothing
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WeThriveByDesign (@WeThrivexDesign) reported
@Namecheap @acescryptos @NunoMPeralta Hi, it's still not working. I'm monitoring three accounts that are hosted on Namecheap and all are down
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fizzdev (@fizzdev) reported
@Namecheap I'm getting 500 internal error when trying to login, I'll try again in a bit
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Marina Zhuravlova (@Mari_Zhu) reported
@techrushi_ @Namecheap Hi, it's Marina from Namecheap team. Core router went down and needed to be rebooted. Our team is fixing this asap now.
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Boomish (@STBoomish) reported
@Namecheap Seeing as your reportedly responsible for 60% of all UK spam your support means nothing !trying to make @namecheap look good by using the war Ukraine is borderline Narcissism!