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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Bergman
(@adambergman) reported
@teddy @Namecheap suspended a domain we use for client infrastructure with out any contact other than to tell us it was suspended. No number to call for help, live chat people “aren’t authorized” to help. Waiting for a ticket reply to restore critical infrastructure. Seriously??
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Razvan Kim
(@razvankim) reported
@passionmoonmoon They support scammers tho, big time. A lot of vulnerable people are getting their credit cards emptied basically through @Namecheap’s inability to handle abuse reports and ultimately turning a blind eye for profit. Don’t listen to me, just google it :)
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the karina-ist
(@annakarinaist) reported
@Namecheap @slimekat slimekat what issue were you having? I'm having issues with my forwarding emails getting through to outlook addresses, is this namecheap/outlook specific? I recently switched from hover.
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seb1g ☭ 🇵🇸 🏳️🌈
(@sixc0pp3r) reported
@Namecheap @DDoSGUARD Please take this domain down hxxps://mirror.ganged.club it hosts doxes of others (personal info) illegally such as names, phone numbers, addresses @Hetzner_Online
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MalwareHunterTeam
(@malwrhunterteam) reported
Seriously, Namecheap staff in the past days are caring much more about the things I send them for nuking than many companies caring about the problems of their customers that are paying big money for the services of those companies.
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MalwareHunterTeam
(@malwrhunterteam) reported
@PhishLabs Also now that finally Namecheap cares much about abuse, it would be great if the "experts" @PhishLabs wouldn't give them domains to take down that are "critical infrastructure"...
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Samperson
(@SamNChiet) reported
Yes Tippetz is down. Yes it’s Namecheap’s fault. No your pets are not dead No you can’t see them. It’s fine I promise. Trust me Just give me a few days.
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Trister0
(@Trister02) reported
@Namecheap Your scam sites have ****** over ssssooooo many ppl.... and yinz dont give a **** at all
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eggimage
(@eggimage) reported
@Namecheap @ShitUserStory You can’t just screenshot this and let your internal staff know it? How would your team possibly “help” me with this captcha gate, grant me special access to your site magically? And if tons of users already have that problem how would my contacting your team on twitter help?
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MalwareHunterTeam
(@malwrhunterteam) reported
In the past ~5 hours @dubstard tweeted 4 phishing sites to Namecheap. 3 of them already got taken down (one I checked more than 2 hours ago and it was already down then). That's a very big progress from "make a ticket for each one and in some days maybe 1 gets taken down"... 👏
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Krzysztof Szafranek
(@szafranek) reported
For the last 15 years, every time I pick a hosting provider, it soon gets acquired and the quality of service goes down the drain. It happened to me three times already with TextDrive, Site5, WebFaction. I'm moving to @Namecheap now so feel warned if you're their customer 😈
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hara ; mt after dm.
(@kicsmis) reported
@kx8dery Yuk kak fast proses namecheap vpn user : apricodt12 pass : Cheap123 login 1 device
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Adam Bergman
(@adambergman) reported
@Namecheap @teddy I appreciate it! I have to say I’m disappointed as a long time customer that this can even happen. No warning, legit domain just suspended, have to hope and pray and turn to Twitter to try and get faster turnaround. I’m concerned about everything else we have on your platform 😞
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Sameer Manek
(@noobGirrafe) reported
@nusratjafri @varungrover If you have access to your dns account (godaddy namecheap etc) i can have a look and could help you
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Alex Darby
(@TrentTech) reported
@Namecheap a week ago I had 3 domains transfered to my Namecheap account, two are not letting me update the nameservers, it comes up with an "oops try again later" error every time I try. Any ideas what the issue could be?
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Kwaxxi
(@kwaxxi) reported
Having issues with a lot of stuff you gotta say some company offer wonderful customer support (Amazon, Namecheap, CSMoney) and especially telecommunication companies (Telekom, Vodafone...) have a terrible customer experience. What are your worst support experiences? :D
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tlansec
(@tlansec) reported
@NamecheapCEO @malwrhunterteam @0xF21D Maybe you should speak to other registrars about how they approach this problem because its pretty clear to everyone except you that NameCheap has a big problem with abuse.
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unknown03
(@unknown489103) reported
@Namecheap Is there a way to reveal the identity of a person who uses your service to scam and steal people’s money by creating phishing links? If so, what is the legal approach?
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Rocket Lanterns
(@rocketlanterns) reported
@actuallyasriel @SamNChiet My domain isn't hecked and thats hosted on namecheap shared hosting. Don't know if its a non-shared hosting issue or specifically that one domain though, but inclined to assume its just that one domain...
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Repeat Brands 🔁
(@RepeatBrands) reported
@Namecheap I disagree I have made a number of attempts to resolve this at the cost of my time. You need live reps. You got back to me weeks later and offered us the option to buy the names again But one was sold already. We lost a buyer ready for another. Can you fix both issues + time?
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Steve
(@ed_edwardson) reported
It does appear that @NameCheap really did take down the #AccessiBe malware. I can actually login again and perform account tasks without my keyboard focus jumping all over the page and being nagged every 10 seconds to turn on screen reader mode. That’s how it’s supposed to be.
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Adam Bergman
(@adambergman) reported
@NamecheapCEO @Namecheap @teddy I hope in the future you give long time customers with no history of abuse the benefit of the doubt and and least try to contact them before taking such drastic/hostile actions based on a 3rd party’s recco, and give them a way to get support immediately instead of being in limbo
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Ben Smith
(@_kaizensoze) reported
@Namecheap @NamecheapCEO I contacted CS about an error message and this person is copy/pasting from a knowledgebase instead of solving my actual problem. This is super frustrating.
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Repeat Brands 🔁
(@RepeatBrands) reported
@Namecheap Thank you for the corporate SM speak. I’m here to tell you, your service is a failure. You need live people to contact your customers before you pull names from their account.
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MalwareHunterTeam
(@malwrhunterteam) reported
@GlennPegden @Namecheap We did too, but that time they deserved it. Hopefully after this week, never will have to again...
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eggimage
(@eggimage) reported
@ShitUserStory Cot damn it I’m considering dropping Namecheap because of this. Ridiculous amounts of time spent on multiple captcha tests each time i open a page
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Travis Pflanz
(@TravisPflanz) reported
@Namecheap Yo! Your system ****** up and suspended my domain name for phishing... But, your system is dumb and said a URL redirect with URL parameters was phishing. Uhhh. No. Plus, you system had a broken link when I tried to contact you. Do your research. Fix this and email me.
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello, How is going the issue? fraudulent website is active yet. Please disable this as soon as possible. Regards
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Nicole Eliza Chase
(@nicolechasevo) reported
@MiaPaigeVA OH and use Namecheap for your domain if you buy one I've found they are generally the cheapest option and I've not had any issues with their service.
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Razvan Kim
(@razvankim) reported
@Namecheap The scam websites you support are also very lucrative.