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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ehsan Ali
(@ehsanali_md) reported
@Namecheap @meisshaily @NamecheapCEO The email from namecheap finally is There is no breach detected, please go ahead with login I tried login I couldn't reset password Now namecheap is saying Talk to your third party whom you had given access to After 6 months of chasing, we are back to square one
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Lee Bandoni
(@leebandoni) reported
Hey @Namecheap , is there some kind of attack on shared server DNS right now? Seem to be blocked out of Cpanel with 500 errors and failed API connections. WP seems to be redirecting to adult sites (and causing PPC issues)
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi Namecheap support, there is another Phishing website on your registrar servers, please investigate the Ticket: #QSV-189-13190 Thank you.
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Spin Dem Records
(@SpinDemRecords) reported
@Namecheap need support with a domain and email, was auto renewed through an expired card
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO You may be doing everything possible but our business is suffering as you have changed the email address & name servers from the account. Our website & emails are down and we are losing business. We have paid for the service that we cannot use. #CustomerService #namecheapsucks
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Waqas Ahmed
(@waqas_ahmed09) reported
@Namecheap Hello team I contact you around 10 days before here as well as your live chat support system and again same issue i am facing my website worked only for 10days now it showed me 403 server error. Please do let me know if you guys cant handle so i ll change the hosting .
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO We have checked the latest answer but all you are saying is that you cannot do anything. We need help... our account has been locked for last 6 months... but your investigation didn't give us any outcome. @NamecheapCEO can you help? We even paid for the renewal of our domain.
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TweetMe 🐳
(@edgarbrignoni) reported
@Namecheap Thanks for your support. I change DNS settings on my machine. It looks like that did the trick.
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Ehsan Ali
(@ehsanali_md) reported
@Namecheap @meisshaily @NamecheapCEO NO, THE TICKET IS NOT CLOSED YOU NEED TO HELP ME GET ACCESS TO MY LOGIN YOUR EMAIL RESPONSES ARE SO ANNOYING. YOU DONT SEEM TO HAVE ANY CUSTOMER SERVICE MINDSET
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ahtavarasmus
(@ahtavarasmus) reported
If you have ever tried to get with linux and namecheap you know what hell feels like. @namecheap , your service is ridiculous. Your service and docs has more gotchas than C language. What if you started by linking articles in a tutorial together as a start.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap What a JOKE! After more than 6 months of investigation, we have been told that your account was not hacked but still cannot login. Password reset does not go to the registered email on the order summary! This @namecheap business is a sham. Stay away from them. CC @NamecheapCEO
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @ehsanali_md @NamecheapCEO We have been contacting you directly and the result is 6 + months of inaction. Our website and email is down, we are losing business by the day. It already is 7 days since we raised on Twitter, but still NO OUTCOME. We get emails from namecheap but no resolution It's a sham.
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Quintin Kittle
(@qkittle) reported
including my cloud based software and reference service, which is my sole means to provide my services. I am a very small, veteran owned, architectural firm and Namecheap is in the background licking its chops believing that they hold a golden ticket evidenced
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap We have been asked everything that @Namecheap can think of and we have provided all the information. Even then, we are not able to get our website back. They have changed the email address from their customer database & also changed the nameservers details without our knowledge.
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi support, could you investigate these Phishing cases? Ticket ID's: #ZGJ-474-87643, #GHI-846-43819. Thanks.
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Aaron
(@aarondevandry) reported
@Namecheap @Wix I received the Authorization Code from @Wix. That is the only email I received from them. Again… why did Wix take my site down before releasing the domain???!!! 😡😡😡
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Winnie
(@helloitswinnie) reported
I have made the decision to delete my blog and to completely stop blogging. I could no longer afford my hosting service (Namecheap) and it felt like I was talking to a brick wall. Talking to the brick wall of the internet for almost 8 years and now it’s over.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO There is no reply needed based on your email... We need access to our login but we are not receiving any OTP email to the registered Gmail. You have to reset the account. You have changed our nameserver, our registered email and are saying its our problem. CC @Namecheap
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ahtavarasmus
(@ahtavarasmus) reported
@Namecheap i got it working finally so i don't need help but you could try making your tutorials a little clearer as i said
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi support, i reported a phishing website months ago and still nothing happend, it is sadly still online. Please investigate, Ticket ID: #UBD-240-83428
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ahtavarasmus
(@ahtavarasmus) reported
If you have ever tried to get with linux and namecheap you know what hell feels like. @namecheap, your service is ridiculous. Your service and docs has more gotchas than C language. What if you started by linking articles that follow we need together as a start.
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Tyler Wright
(@wr48984933) reported
@Namecheap ah okay sure, i trust you guys, let's get all scammers down :)
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Maja Žorga Dulmin
(@huferka) reported
@Namecheap Hi! Your mirroring/upside down etc. service is lovely, but I just came to tell you that there is no reason to put the k character also upside down in a mirrored version. "p" and "b" stay as they are and so should "k". :)
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Shahzad Shahab
(@shahzadshahab89) reported
@Namecheap You have the domain name, what other information do you need to look up and resolve the DNS update issue? This is what frustrates your customers and you guys just don't give a darn about it!
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Sir Retweetalot 🇳🇬 (大口)
(@oguching) reported
Just used @ourpaydayHQ to pay for my email service with namecheap. The process was seamless but the exchange rate no be here oh.
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Wesley Kambale
(@WesKambale) reported
Not sure why Google Domains refused my @chippercashapp card, saying it's not a "credit/debit" card. Yet it's working elsewhere on Twitter, Namecheap, etc. Is it an issue with Visa? The Airtel MasterCard works just fine. Other than this, I think the Chipper Card will be a savior.
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Thor Torrens
(@ThorTorrens) reported
@elleullmann Funny. Had issue with godaddy just today setting up an email suite! Still waiting for a fix. I have domains with namecheap, Google, epik and godaddy.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO @ehsanali_md I am sure you have. This ticket is on priority for last 6 months as per you guys. But the reality is that our website is down. You have changed the email address and the name server details from the account by yourself. And now you are asking us million questions #NamecheapSucks
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TweetMe 🐳
(@edgarbrignoni) reported
@Namecheap Thanks for your support. I change DNS settings on my machine. It looks like that did it.
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Aaron
(@aarondevandry) reported
Hey @Wix, I started a domain transfer away from Wix 5 days ago. Today, you disconnected the domain from the website, effectively taking the site down, but you still haven’t released the domain to the new registrar (Namecheap). What is the problem? Release the domain please!