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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adele Buck
(@_AdeleBuck) reported
@Namecheap This was a conversation that should have taken 10-30 minutes. But the support person went to "look into" things and would come back with no specifics - just links to help articles. I'm a librarian. I can google just fine. What I needed was specific support.
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horstmann
(@horstmannmatt) reported
Hi @ScammerPayback @JimBrowning11 can you help me taking down 2 urls, that are phishing people, I tried to contact @Namecheap but still up :/
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Jæ | PCOS Wellness
(@vitamin_jae_) reported
I wanted to tweet that way earlier but the woocommerce plugin had me locked outta my account and Namecheap been flooded with request so took like 5 hours to even figure out how they could fix it. Update your plugins and delete the unused ones. Learn from my mistakes lol
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://tbz[.]wtf #namecheap
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Paul Poulsen
(@PaulPoulsen) reported
@Namecheap Is there an ETA on the return of live chat support? The support staff is super supportive via email but 6+ hours for a response makes troubleshooting impossible.
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Henry Chukwuka
(@chukwuka021) reported
@skrill you do not offer service to Nigerians? I'm here in the middle of paying $61 and the merchant only takes PayPal and Skrill. I never faced this issue with services like @Namecheap that allow crypto payments
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Manuel Ernesto
(@manuelernestog) reported
@Namecheap Hi thanks for the interest. The problem was after the checkout. Don't worries I already solve that with the support at the end was just a few dollars. It's looks like that is a problem when you pay with a prepared card.
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Pavel Ciorici
(@ciorici) reported
In the end, I closed that G Suite account and instead used the email service provided by the domain registrant (Namecheap). I also closed my Mailchimp account and migrated to a different provider because it was unacceptable to suspend an account and stop all running automations.
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This Healthy Kitchen
(@tHealthyKitchn) reported
@Namecheap same place, different day. Seems I never get a reply to my emails unless I get upset over Twitter first. Where’s the customer service??
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Classic Ӿ
(@Routine_Level) reported
@Namecheap Hi, I been using your service for a while, noticed you are accepting cryptocurrencies. But missing the #1 crypto for payments called #Nano $XNO... Please list it! Let us fund account with feeless & instant coin. #acceptnano!
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Veronica Mars
(@veroicone) reported
Name has been registered! My host was able to do it for me (I love Namecheap), but said it may take up to 5 days because there was a little issue. But should hear something next week. This means I can do some designing until then :)
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ayudig
(@edulapmx) reported
@Namecheap uix sucks, worst website domains ever,
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micham
(@micham) reported
@MischaProjects Well, this Iceland WHOIS data is namecheap's "privacy protection" service. Maybe you could reach out to their abuse desk.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://redseedinc[.]online/Login[.]zip #phishing #opendir #namecheap
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Domain Juju
(@DomainJuju) reported
@Namecheap @Bymeta_eth @zerozerocoins Sav has dot com for $6.95 and xyz for 88 cents. Also, I feel that for the number of domains I have registered at Namecheap, I should get a better price on renewals. But like I said, you guys are cool and have great customer service. 🕊
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jack!
(@JackNotOld) reported
@Namecheap @0xSharp So $70 a year? That’s not bad
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Adele Buck
(@_AdeleBuck) reported
@Namecheap I've already got my SSL from Sectigo. The issue was NOT THAT. THE ISSUE WAS IT TOOK 2.5 HOURS FOR ME TO GET THE INFORMATION I NEEDED TO UPDATE MY CPANEL.
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Jack Perry
(@MT7JPJack) reported
@malwrhunterteam @Namecheap is the host, again. Very poor choice.
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Ruby Hinchliffe
(@rubyhinchliffe) reported
@Namecheap @MarkTaber_FII @thenutmegteam Could you confirm when, or if, Nutmeg contacted you about this URL? And if so, why it took so long to take down?
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Ruby Hinchliffe
(@rubyhinchliffe) reported
Update: Nutmeg emailed Namecheap at 17:55 on 10 Jan to take the URL down (have seen the email). Namecheap took the clone site down after midday today
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James 👉🏻 😷
(@cleatsandcode) reported
Cheers to all who recommended namecheap for domains. Tried to update Whois info on @tsohost but I can’t as there isn’t a ‘I agree’ field which is mandatory. Support recommend trying a diff browser. Tried chrome and ff. if that doesn’t work then it’s their ****** ui. Clear winner.
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seanwalberg
(@seanwalberg) reported
@chrispian At least my Namecheap account lets me have them forward emails to my gmail account, which I then reply directly. So I never send from the domain, but can receive emails there.
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Adele Buck
(@_AdeleBuck) reported
Ye GODS, @Namecheap - your customer support used to be decent. Now I'm getting someone who doesn't seem to know anything except how to provide me with articles I've already read. FOR TWO BLOODY HOURS.
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fck twdder
(@bugfishbugfish) reported
@Namecheap Here’s an idea: do something about the scammers behind this phone number: +354.4212434. Google it to see the hundreds/thousands of complaints about scams linked to YOUR service.
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fck twdder
(@bugfishbugfish) reported
@Namecheap Phishing, Malware, Scams, SMS Spam. All coming from an outfit using your service. Registrant phone is +354.4212434. Been going on for a year. Do something.
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Leong
(@Leong62085100) reported
@Namecheap Please permanently suspended. i saw it not working.thank you
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fck twdder
(@bugfishbugfish) reported
@Namecheap Here’s an idea: do something about the scammers behind this phone number: +354.4212434. Google it to see the hundreds/thousands of complaints about scams linked to YOUR service.
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Nicolas Dorier
(@NicolasDorier) reported
@pavlenex @Namecheap I am surprised by the ridiculous number they process. Wtf
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Lamar Jackson + Cam Newton + Jalen Hurts
(@CabraLarbac) reported
@Namecheap can't access my CPANEL — Stellar Plus plan. All websites down. Was working earlier.
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TradingDjith
(@Watteny) reported
@DopeApes dopeapes.com1217 199.188.205.245 Owner: Namecheap Inc. United States of America WHOIS AS22612 Server issue at Namecheap i guess...