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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Cloud Services (25%)
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Web Tools (25%)
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E-mail (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Web Tools | ||
Domains | ||
Domains | ||
Cloud Services | ||
Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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xED2 🔄 (@NopRho) reported
@Namecheap Err, no, you guys moved my domains to another registrar without prior notice. I never received an email from you.
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abyssdomainxprt (@abyssdomainxprt) reported
@sloppy_bear @Namecheap They have always been uniquely terrible
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Berkan (@devberkan) reported
I clicked on the phishing link from namecheap email. Is my phone compromised or what? Wtf @Namecheap
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Dylan Dean (@dylancvdean) reported
It has been 0 days since a major namecheap security issue
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Richard Kirkendall (@NamecheapCEO) reported
@bytehx343 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Richard Kirkendall (@NamecheapCEO) reported
@troyhunt @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Prince O. | Top Rated WordPress Website Designer (@PrinceOwems) reported
@Namecheap This is really bad, how safe do you say our details as your users are?
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Richard Kirkendall (@NamecheapCEO) reported
@devberkan @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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e.skimo/ (@eskimo_dev) reported
@NamecheapCEO @Mayhem_Paul @Namecheap Why ******** does anyone have API keys for an email service embedded in their app...?
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Richard Kirkendall (@NamecheapCEO) reported
@JaxxArmstrong @thinkverse @Namecheap absolutely not but again it's common practice to use 3rd parties to send email, help desks, even an email system itself. We mostly build our own tools but that wasn't the case here unfortunately.
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Jamie Zoch (@DotWeekly) reported
@OnurKocayigit @metaeuropean NameCheap stated they use SendGrid so I would expect a NC user database stored in their SendGrid account or via API in similar fashion. The bad actors would draft the email likely in SendGrid and assign it to a selected DB to send to.
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Richard Kirkendall (@NamecheapCEO) reported
@justanauditor1 @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Richard Kirkendall (@NamecheapCEO) reported
@ggamel @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Nichole Loren (@samyelsayed240) reported
@Namecheap @AmaJudy_ Show me? the link to the M{EV Bot article that can help me make lots o(f money?[[?
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Richard Kirkendall (@NamecheapCEO) reported
@officialss34 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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#AlaoJaji #ATownHall. #Different. #From #BalaBlu (@javamylove) reported
@NamecheapCEO @bytehx343 @Namecheap I got the same email too....and your follow-up email clarifying the issue. I guess there is nothing to worry about.
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Richard Kirkendall (@NamecheapCEO) reported
@PrinceOwems @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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BeeHive CyberSecurity (@BeeHiveCyberSec) reported
@datacubecom We do as well. Accurate TLDR: Namecheap @ it’s core was not compromised. A 3rd party service suffered a security failure on their own end. Namecheap was notified by us, and we assume others, and promptly responded to us and issued publications addressing the issue and that they…
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Greenlio (@Greenlio4) reported
@Namecheap wtf y’all emailing me lmao
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memes (@Losmemesvirales) reported
@lemogbenga @Namecheap I clicked on the link. Then a connection error appeared: The DNS is taking too long to respond. And when the page loaded, a captcha appeared. I didn't do it because they never asked captcha namecheap. Have I been infected with any virus?
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Falon Folkes (@falfolkes) reported
@lemogbenga @Namecheap I got this same email. Luckily I had the sixth sense to treat like a scam. @Namecheap we need updates on this security breach #namecheapscam
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David.A🇳🇬🇳🇬🇳🇬 (@dboutcert) reported
I heard namecheap is having issues with their email - possible hack or damage might habe been done to namecheap
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Richard Kirkendall (@NamecheapCEO) reported
@marckranat @Namecheap No, we have everything we need for now. All emails have been shut down.
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DoDoCat (@realcookgreen) reported
@Namecheap Please fix it as soon as possible.
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Falon Folkes (@falfolkes) reported
@Namecheap Appreciate the prompt response, but giving the current situation I’d rather not click the link. Hoping this issue gets resolved soon.
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Richard Kirkendall (@NamecheapCEO) reported
@justanauditor1 @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Tanya Talks🎙 (@TalksTanya) reported
@Namecheap yeah. Thanks. I got a bizarre email from DHL at the bottom it said namecheap. never done business with DHL. so I reported it as phishing.
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Swedenstyle34 (@officialss34) reported
@Namecheap I almost fall for the phishing attempt from someone whom impersonated @MetaMask, but then i realized that they never sends any emails at all, and then i saw that it was sent my your email.
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James Bullis (@jmbullis) reported from Jenks, Oklahoma
@kathyzant @Namecheap @SendGrid Just forwarded mine to support. Might need to keep an eye on security during the super bowl. Hackers might think we are too distracted.
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Ethan (@LMM) reported
@Namecheap @NamecheapCEO Glad I could help report this issue promptly.