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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hanif from Domsane.com
(@mhgtld) reported
@TheNameInvestor @Namecheap Ofcourse Maternity service site.
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Ξric Juta
(@ericjuta) reported
never understood why @hover domains cost almost double @Namecheap
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Freddy Wills
(@FreddyWills) reported
@christina_olii @Namecheap Thank you.. They also sent me what caused the issue, but it's a little confusing if the email is just a bounce back or a report of spam. Either way I need to know. I will remove that user manually.
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Raven67854
(@Raven67854) reported
@Namecheap Paid for hosting with you guys just a few days ago. It's already down.. Is namecheap being DDOS'ed?
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HMAD
(@hammadbhatti) reported
@Namecheap your payment system SUCKS!, trying to pay for my subscription and you dont let me pay manually #hosting #GoDaddy
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Christina Oliinyk
(@christina_olii) reported
@Raven67854 @Namecheap Hey, Christina from Namecheap team here. Just wanted to ask if the issue has been resolved via our chat support. If not, I'll be happy to check the case if you provide me with details in DM.
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Christina Oliinyk
(@christina_olii) reported
@tocs704 @Namecheap Hi Scott, Christina from Namecheap team here. I'm sorry to hear you had unpleasant experience with our support team. I'd like to check your case closer and help. Would you please share details in PM?
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Jendrej
(@ejJendrej) reported
@Namecheap You don’t need it but it can be useful for - circumventing geoblocks - getting better routing if a server is slow from your location
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Super Frank
(@iam_franklinnn) reported
Spent the last 48 hours trying to find a particular namecheap account I created a website on and I can’t seem to find it. I swear I’m losing my ******* mind over this ****.
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Domain Goodness
(@DomainGoodness) reported
OMG how many emails/messages must one send to @namecheap to get something done that was already communicated several times? your customer service needs attention, also your billing team. #domains #domainnames
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Plantey
(@3Plantey2) reported
@Hpatrik44 @Namecheap Depends on the encryption protocol used, in all cases it'll be a bit slower since the computer/phone ect has to decrypt 2X more depending on the site thus slowing internet speeds down. Newer protocols make it less noticeable tho
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Christina Oliinyk
(@christina_olii) reported
@tocs704 @Namecheap Hi Scott, Christina from Namecheap team here. I'm sorry to hear you had unpleasant experience with our support team. I'd like to check your case closer and help. Would you please share details in DM?
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Toby Nwazor
(@TobyNwazor) reported
I am never leaving Name Cheap. Each time I have had to contact them, their customer service has always been top-notch. @Namecheap you are incredible.
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CryptoNat
(@CryptoNat7) reported
@Namecheap Never seen a such bad customer support. Do you take care of your customers ? Despite my 3 messages in 10 days, you never reply. I'm still waiting for the activation of my domain, 0 answer from you. Congrats.
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Renae Evans
(@RenaEvans) reported
@Namecheap your support sucks! I paid for a domain that i can't even access. Chat can't help n there is no phone support. WTF!
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Neon ghost
(@Neongho96790876) reported
@doInotexist @Namecheap I wouldn't recommend using PIA. It is located in USA and USA has law that it bad for privacy. I forgot what it was called but i think it was something like where government can ask for your data and the vpn provider basically have to give it to them no questions asked.
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joseph ifeoluwa
(@josephifeoluwa_) reported
@Namecheap my startup is going through a funding round and if I don’t get my domain Name out of your hosting at least then I’m doomed! Why are you blocking accounts from Africa?? Our tech community is getting too big for you? #Africa #RETWEEET #help
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#Coinfolio
(@BryteSpeaks) reported
@Namecheap Guys I am unhappy about the terrible customer service I have received. Been trying to launch my website from your service, after being stuck and sending tickets nearly 3 days after not even a response yet.
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Vincent Yiu 🐤
(@vysecurity) reported
@pmelson @Namecheap Problem is going on too big a rampage. Taking down legitimate stuff.
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Mo zadissa
(@MohammadZadissa) reported
@3Plantey2 @Namecheap Indeed if logs are kept that is an issue however we do encourage to read our privacy policy for FastVPN which we clearly state that we do not keep logs of browsing activity and as mentioned above using along with a different browser system for private activity increases privacy
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Thor (Þór)
(@totitolvukall) reported
@Namecheap Sorry to burst your bubble, but a VPN service that claims to collect no logs is 99.9% lying. Also, running your own VPN server is free and most important if you need to connect to your own systems.
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Scott J
(@tocs704) reported
@Namecheap you guys have the worst support of any company on the planet. I can't recall a time I've ever seen such utter incompetence.
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LexTheCat 🇧🇪
(@kynan999) reported
@Hpatrik44 @3Plantey2 @Namecheap How much you pay thel for a service you don't need lmao
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Shrayas Rajagopal - 💉💉
(@shrayasr) reported
@noufalibrahim We had a huge issue with our primary TLD a few months ago when they went down. Ugh. Moved all related domains at that time itself to Namecheap
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Beau Woods
(@beauwoods) reported
@flakpaket @Namecheap Hey that's my internal network range! <goes to hunt ghost bots>
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Domain Goodness
(@DomainGoodness) reported
...having a fight with @namecheap via DM. what a time waster their customer service and social media team. sucks.
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Main Domain Dealer
(@MainDomDealer) reported
I don’t often use @GoDaddy but when I do, I can count on three things: 1. Something won’t work correctly! 2. They will offer to hear my feedback on their ****** new service. 3. I am glad I found a registrar like @Namecheap that actually works! #DomainName
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jaden || 🌸🌈🌹
(@thepeachyfaerie) reported
small simsdom update: i have been in contact with namecheap; they can’t help much as they’re only the registrar of the website domain however, they directed me to cloudflare, who is hiding the hosting provider and i submitted an abuse form through them with all the information
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Freddy Wills
(@FreddyWills) reported
@christina_olii @Namecheap ticket #VSO-666-28623 live chat could not help legal team did not respond to my emails, and just suspended my account, and cost me business after I provided information on how my clients opt in to receive email alerts. I have not abused the policy.
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Throne Of Blood 🏴 🖤⚛️☮️
(@ThomasC40902822) reported
@Namecheap VPNs are an illusion created to sell a service that doesn’t work to the general populace. You think companies haven’t built a back door into their products for intelligence spooks? Anyone promoting it or selling it is a major BS artist.