Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (60%)
- Domains (40%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 7 days ago |
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Domains | 16 days ago |
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Hosting | 17 days ago |
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Hosting | 17 days ago |
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Hosting | 1 month ago |
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Domains | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฌโ๐ฑโ๐ฆโ๐ธโ๐ฐโ๐ฎโ๐ฉโ (@GLAsk1d) reported@TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? ๐ณ
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Phil (@0xPhilH) reported@milanm_ @levelsio @Cloudflare To add here, since CFs offices are in France, they overcomply with every bs EU request, even if you host a service that is US only. They won't do that for the content part, so namecheap registar + CF dns + CF CDN is actually best of both worlds combo.
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Favour Light (@RealLight47) reported@Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.
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Dusty Candland (@candland) reported@austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!
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365 Day Founder (@365DayFounder) reportedDay 63/365 Headache of a day. Found out wix plays terribly with third parties. Went down a rabbit hole and ended up with a very tedious process to get away from wix. Learned that if youโre going to buy a domain, do it from namecheap unless you plan on using a wix-created site.
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Bac Leo (@BacLeodiv) reportedWhich domain-based email service is best right now ? - Namecheap - GoDaddy - Google
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Nemo (@captn3m0) reportedSo found an email from namecheap from last week. Single email with a boring subject: "Reminder: Update your .IN contact details". But went through my invoices, and I've never bought whois guard for a .in domain. Namecheap doesn't let you afaik.
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Nitish (@nitishxk) reportedtoday i learned how to make a website landing page using @claudeai added all my affiliate links in it namecheap domain for 11CAD uploaded index.html hosted on netlify added custom DNS verified SSL made 2 changes already site is mobile responsive **** beacons page
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Jack Robert (@neutronmesh) reported@Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller
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Temi (@temi_convert) reportedNamecheap just took my domain down without notifying me. @grok do I need to sue them?
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xyz.xyz (@xyz) reportedLearn more about this @namecheap customer by following @multisig. #Stablecoin #Solana #BCT
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DomainHero (@mynamehack) reported@dynatodd @Namecheap @namecheapceo123 but don't know still they abuse to customer or investors community after VC takeover..
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LAZY YUT3 || Defi Scope (@MylesWRLD) reported.@Namecheap I think it's very funny how you guys have scammed me twice with two different accounts, and then making verification so difficult that almost every document I've submitted was not accepted. No problems though. My mistake for ever trying to work with you guys. This is very ****** service and I'll never patronize you any more.
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elena (@elephnaburky) reported@ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.
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K S (@kj_kjato) reported@Namecheap Never once have you reached out to me properly to verify my claims you know how to find my contact information. Iโve already told you where it is not affiliated with that garbage. Please reach out and rectify the problem. I donโt want to call the police department again๐ก๐ก๐ก
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Mohit (@codewith55) reportedTotal monthly cost to run a startup: $20 - Claude = coding ($20/mo)๐ฒ - Supabase = backend (Free)โ - Vercel = deploying (Free)โ - Namecheap = domain ($12/yr)๐ฒ - Stripe = payments.(2.9%/transaction)๐ฒ - GitHub = version control (Free)โ - Resend = emails (Free)โ - Clerk = auth (Free)โ - Cloudflare = DNS (Free)โ - PostHog = analytics (Free)โ - Sentry = error tracking (Free)โ - Upstash = Redis (Free)โ - Pinecone = vector DB (Free)โ There has never been a cheaper time to build
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Baber Rizvi (@BaberRizvi) reported@Namecheap @NamecheapCEO It's been almost a week now since my business websites are down because my namecheap server is down and support team can't even turn on the server so my team can connect to bring my sites back up. Who will be responsible for my business losses. I hope someone from namecheap will show some courage and at least turn on the server which I am paying for. Also there is no phone number to call and speak to someone so only way to communicate is either email or chat. Such a horrible service they don't care what it means to a business which heavily rely on website and it's been down for this long.
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Jyotiprakash Behera (@learnwidjp) reportedWorst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.
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Mayur Lalwani (@mayurlalwani3) reported@TTrimoreau It really depends on what you're looking for. Price, support, or extra features. I've had good experiences with Namecheap
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Shant (@ShantDotMe) reported@Namecheap that security ticket is with bluehost, not you (thankfully). But 3.5hrs on chat to ID an IP is way too much. and that came after they reviewed the info I provided?? ๐คฏ I could easily rate this as the worse experience I had with your service!
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Aaron Douglas (@astralbodies) reportedWaking up to @Namecheap being down is not how I wanted to finish off my weekend. I've never seen an outage like this before with them!
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Shant (@ShantDotMe) reportedNC: 19:05:35 Hey Namecheap odd IP address access 20:06:15 IP address provided earlier does not belong to our service 20:27:17 Yes, the IP address does not belong to our company.
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Garrett ๐ค (@garrett_makes) reported@levelsio When Cloudflare has had issues in the past did it impact domains? Always afraid to use them for the outages. I've had zero downtime from Namecheap and Hetzner in the last 2 years but Cloudflare has had multiple outages in that time.
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Edison (@CodeEdison) reportedGitHub โ version control (free) Claude โ coding ($20/mo) Namecheap โ domain ($12/yr) Cloudflare โ DNS (free) Vercel โ deploy (free) Clerk โ auth (free) Supabase โ backend + database (free) Upstash โ Redis (free) Pinecone โ vector DB (free) Resend โ emails (free) Stripe โ payments (2.9% per transaction) PostHog โ analytics (free) Sentry โ error tracking (free) Total cost to run a startup: ~$20/month No servers. No DevOps team. No funding required. Just an idea and WiFi. There has never been a cheaper time to build. ๐ Today is the best time to bet on yourself and build the things โญ
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Paul Sant ยท Telecodex (@YouPulseX) reported@rmastiyev @Namecheap 8080 works, 80 times out, fresh installs logged - "back to the same ticket" is not a network review.
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CMJ_Pro (@CMJProus) reported@Namecheap is a moron service fu moron ****
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The Trunk Tales (@TheTrunkTales) reported@GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.
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ChiseledCactus | Analyst (@chiseledcactus) reported@deanelazab @YayJayBae Hello! If it helps, it looks like it's running via cloudflare servers, and registered via "Namecheap". It still lists "Mediadroid LTD UK", with a "Jonathan hassall, but was dissolved a while back, so this is all sorts of shady. I imagine twitch and YouTube wouldn't be too happy with them continuously scraping content and causing issues, yeah? But is that even an option to try and rally to them?
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Felix Guo (@felix_guo_daxia) reported@itsaaroshi Fr, straight honest answer: Cloudflare for DNS, management, and zero sketchy upsells.Porkbun & Cloudflare all the way.Porkbun for cheap, clean domain pricing + free privacy. Namecheap mid, Dynadot solid but UI clunky.Never touch GoDaddy (scammy upsells, overpriced). No cringe hidden fees, no forced add-ons, just simple domains.
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Shant (@ShantDotMe) reportedHey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.