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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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DomainsGENERAL.com
(@domainsgeneral) reported
@film_girl @Namecheap @NamecheapCEO I don't see how that is really possible, unless there is a BIG problem. Personally, I never encountered any real issue with Namecheap Richard K. explanation in these comments seem to make the most sense If you want to claim otherwise, Christina, please provide the domain name
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Christina Warren
(@film_girl) reported
Hey @Namecheap @NamecheapCEO WTAF -- you somehow let one of my domains I've had with you for 15 years get transferred out, with no email, no notice, and your "support chat" is insanely unhelpful. Again, WTAF are you doing. My account is 2FA guarded even!
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Mista_az
(@mista_az) reported
Imagine a customer service AI that provides fast and efficient customer support that can answer any queries. @Namecheap will save lot’s of time and money using this type of AI.
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Warped 🇦🇺
(@warpedlive) reported
@sofiadaneko I am a Namecheap customer myself, will try to get a hold of their support team.
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Domain Hunch
(@domainhunch) reported
@Namecheap 2FA OTP not being delivered? Is it just me or someone else having the issues as well?
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Juan Pablo Hincapié
(@JuanPabloH) reported
@Namecheap Is there a problem with the SMS service, I try to loggin and I don't get my SMS?
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Domain Hunch
(@domainhunch) reported
@Namecheap After a couple stressful hours I am able to receive the OTP message on my cell phone, and already logged into my account! It looks like the issue is solved for now, thank you for your prompt response.
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Craig Gomes
(@TheCraigGomes) reported
@Namecheap There is no support from your end! I asked for a one time exception. I am a customer for the past 8 years and have never asked for help like this, I am outstation and unable to swap a cPanel, if I could I would not ask for help, hence the one time exception request.
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Adam
(@pr0t0c0l_dr01d) reported
@InfosecurityMag Poor namecheap. 😑
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Jordan Osier
(@BroWillow) reported
I registered my domains with @Namecheap. They've been my go to throughout the years for all my side project ideas, have treated me well as a customer, and seem to have cheaper domain registration pricing than Google.
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Christina Warren
(@film_girl) reported
@NamecheapCEO @Namecheap if this was a renewal ****-up on my end, I'll own my part in that. But I don't understand why the domain was still in my account showing to renew now and why an active credit card that was current in my account wasn't used.
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JP
(@visibl_one) reported
@film_girl @Namecheap @NamecheapCEO Protip - if you plan to keep domains for the long term, set them on auto renewal or setup a system to monitor your expiration dates. Sucks to lose high value domains this way, the domain aftermaket is very active and investors are always on the look out for good expired names.
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Dandelion Networks
(@DDLN_Networks) reported
What's new in #Web3 this week? 🤔 🔍 Empty Bitcoin block is found. 🔍 Paxos stops minting BUSD stablecoins for Binance. 🔍 Visa partners with Wirex to issue crypto debit cards to users in 40+ countries. 🔍 MetaMask users are under Namecheap phishing attack.
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Domain King
(@D0MAINKING) reported
@0xRice @Namecheap @MetaMask Idiot. Don’t click external links found in emails. That’s rule one of Internet.
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NBregistry
(@NBregistry) reported
The domain network.brand was just registered on Namecheap.
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DentistryUnderstood.com
(@DentistryUnder1) reported
@ExtWisdom I like Namecheap for domains because it is cheaper and way more user-friendly than GoDaddy. Web savvy people will hate me, but BigScoots is amazing for hosting. It is great for small business because the tech support is just so phenomenal. Especially for dummies like me.
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pan cake
(@kakerman23) reported
@sofiadaneko Apparently they have a contingency plan for when namecheap takes them down involving a different service
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~mahir
(@puccaso) reported
@Namecheap is one of the worst sites to purchase domains. I would not recommend it. The website is unnecessarily cumbersome, requiring users to edit multiple pages, repeating the same redundant information.
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Theburstpodcast 🎙
(@Theburstpod) reported
-Visa partners with Wirex to issue crytpo debit cards to users in over 40 countries 😯 -Namecheap hackers 👨💻 send unauthorized emails, prompting MetaMask to issue a fraud notice 🧐 - Binance CEO says declaring BUSD a security will profoundly impact crypto progress 🤔 #crypto
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Namecheap.com
(@Namecheap) reported
@myquietkitchen Please be informed that Namecheap is currently providing only registration services for the domain name in question. It means that we cannot take down the content hosted by a third party as we do not have access to servers where the content is actually located.
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~mahir
(@puccaso) reported
@Namecheap I spoke to one of your chat support agents. They were great. my domains are gone. There's nothing you can for me now.
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Web3Tech Blockchain Community
(@Web3tech_) reported
Be cautious crypto community! MetaMask issues a scam alert as a hacker using Namecheap sends unauthorized emails. Protect your assets and verify all communications before taking action! 💻 #MetaMask #ScamAlert #Namecheap
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Richard Kirkendall
(@NamecheapCEO) reported
@film_girl @Namecheap No problem, we'll get to the bottom of this and try to find a solution either way.
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Lori Rasmussen
(@myquietkitchen) reported
@Namecheap Hmm, it looks like this site is no longer hosted by you. They are now @Hostinger 's problem apparently.
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Christina Warren
(@film_girl) reported
from
Seattle, Washington
@rfelix @Namecheap @NamecheapCEO The good news is I wasn’t hacked. The bad news is I probably lost the domain. The better news is Namecheap is looking into how all of this happened.
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Mojoyinoluwa ™ 🦉
(@adedeji_mo) reported
@Namecheap access to my account has been temporarily restricted for no particular reasons and theres no signs of support.
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Craig Gomes
(@TheCraigGomes) reported
Terrible support from @Namecheap they keep increasing prices only all the time. I am outstation and want to swap a cPanel because I bought a new server which isn’t being used and they won’t make a one time exception to do so! Only high prices every-time but no support!
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Liad Klopstock
(@KlopstockLiad) reported
@Namecheap The problem is when you comment on a ticket, you sometimes attach to it an ID of a case that was never mentioned before, probably since you internally combine multiple tickets within your system, but do not update the sender, who only knows the ID of the original ticket they sent
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SteveMurimi
(@stevedevex) reported
@254_enok Namecheap are decent, they offer an email service through 'privateemail'
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Richard Felix
(@rfelix) reported
@film_girl @Namecheap @NamecheapCEO Wow, what a rollercoaster. I'm sorry that that happened to you. That sucks!