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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@Namecheap Hi, I use Private Email for a domain and noticed that I was able to login using my regular password with IMAP without entering my 2FA code. Is this a known issue? I would expect IMAP to require an application password, not my regular password.
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David C. E.
(@tchidee) reported
@Namecheap should refund my money… fr terrible experience with them
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Bwsub.com
(@Bwsubdotcom) reported
@Namecheap You are killing many SME BUSINESS with your inadequate services! You guys should fix all this brouhaha
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Mixmedia Ath.
(@mixmediamobi) reported
and **** your shut close @namecheap not even a comment is accepted.
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Naveed sultan
(@naveed786hashmi) reported
@Namecheap dear please release domains ot send oth code to move another company our team cant take any action please help us humple request my other team member go to court for case. only me to not in faour to court i know you help us
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Mark Fox
(@mark_fox_) reported
@Namecheap Already started. It shouldn’t come to this. Feels like @namecheap is trying trick $$ from amateurs through bad #uxdesign.
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Yassine Ayouch
(@ayouch) reported
@JemBourouhDE @GoDaddy @GoDaddyHelp I had a lot of domains on godaddy but I moved them all to Namecheap, you should do the same because godaddy support is non existent.
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Cristian Sarghe ☕
(@cristian_sarghe) reported
@madzadev I've had no issues with @Namecheap so far. More than that, I've had a security concern a couple of months ago that they've solved pretty quickly after sending an email.
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Names Matrix
(@Premier_Domains) reported
@apedotc @xHNSTLD Namecheap knows how to handle that scenario! But any legal strategy or preparations by GW on this issue so far?
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Mixmedia Ath.
(@mixmediamobi) reported
@EFF @NAMECHEAP WORKINGS ON PRACTICING ONLY UNTILL SPYBALLS. NOT GIVING AT LEAST HOSTING SERVICES. IN ONE SURE THING WAY CANNOT BE RESPONSIVE NOTHING MORE TILL THE RENEW SIGN GOES ON. PICK THEM FOR YOUR'S HEAVY PROFESSIONALISM AS IT SEEMS THEY SUPPORT THEY ACT IS YOU AND YOU ONLY
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Jem Bourouh
(@JemBourouhDE) reported
@masoom_hussain1 @GoDaddy @GoDaddyHelp If they're not gonna fix this by today I'll move all of my domains to Namecheap
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xxXBT
(@marklemoore) reported
@Namecheap your customer service sucks ***
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Jack Shelton
(@TheJackShelton) reported
@madzadev Namecheap has .com domains for $6/year. They're big and have decent support as well. Personally though, I've used Dynadot for the last several years. Support is good, and I'm paying $10/year for .com domains.
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MicroSolutions
(@microsolutions6) reported
@Namecheap Last Night buyer scammed me. I purchased 75$ domain for him but now he is blocked. I wanted to cancel the domain and want 100% refund. But team is not supportive at all. Kindly have a careful look here. Ticket #UAT-487-78859 @Namecheap
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stance
(@Bit_Mangler) reported
@Namecheap After 10 hours of the server up after the report and an unknown number of people having their money stolen never to be returned again? Thanks for escalating the issue 🙄 #bluehost #godaddy #webhosting
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Damian Thompson (DT) - I Scale Revenue Teams
(@DamianThompson) reported
@AdamSinger I literally logged into Namecheap & was going to take a screenshot of shame, but I couldn't pull the trigger. 207 live domains, 20 in the cart from earlier today, & 3 bids out on premium names. I DON'T HAVE A PROBLEM; YOU HAVE A PROBLEM! ;)
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Ashley
(@clarkeash) reported
So my primary domain expired (missed the email) so I try and login to my namecheap account and to login they send you a verification code by email. Which obviously I cannot receive. Whoever came up with that idea at @Namecheap is a genius!
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Mario
(@thepollsman) reported
@simeonboxco Please how did you resolve this my client site is down I need to renew my namecheap hosting
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Tom
(@patrick54331) reported
@Namecheap can you please fix the live chat when signed in? it's not been working for a long time now.
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Bwsub.com
(@Bwsubdotcom) reported
@Namecheap This service is extremely terrible which is really affecting our business....
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Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@Namecheap I understand that, but I would expect IMAP and POP3 connections to require an application password instead of the account password if 2FA is enabled for the account. That certainly is possible and is how most other services work when third-party systems don't support 2FA.
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Mixmedia Ath.
(@mixmediamobi) reported
The sheet we paid @namecheap is the **** @namecheapceo think is doing as the best of the net around. As you can not even resolve a domain to be hosted at cPanel always failure when critical to support the stability & contact's support unable to even support their knowledge base.
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Mich
(@dubstard) reported
@Namecheap @namecheap Excellent. Now clean the rest both the same IP, and from the same user who had registered this, please. I am not requesting the information. I am asking you to check internally and take care of the criminal pretending to be your customer. Remove all their sites.
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Toloun
(@newtouloun) reported
@JemBourouhDE @GoDaddy @GoDaddyHelp Namecheap is what I use, never issues
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Oluwatobiloba. (Open to work)
(@redwinewithpapi) reported
I’ll drop a link next week. I’m trying to get a domain name from @Namecheap but @chippercashapp never clear my deposit
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Atticus
(@Mutant16928) reported
@0xKissinger @fern_crypto Not an exchange token. It’s a DNS protocol and has support from Opera browser and the second largest domain registrar in the world, Namecheap I don’t see it as a sketch fork but to each their own
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mich
(@0x6d696368) reported
Ironically, I needed to log into my account to resolve a double charge for a domain renewal. Now that I'm not even dealing with the registrar (SWITCH) directly anymore there is zero benefit for me to stay with such a bad service anymore. I can recommend @Namecheap for domains.
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Anatu Green 👨🏿💻
(@AnatuGreen) reported
If you are not comfortable with command line interface, best go with zero SSL. Look for a tutorial related to your domain provider or hosting management service. Eg, "How to get SSL certificate for namecheap using zerossl". Let me know if you have challenges. Follow me👏🏽
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Mixmedia Ath.
(@mixmediamobi) reported
@Namecheap YOU STILL HANG THESE ****, HERE SAME GUIDE THAT IS NOT FIXING NOTHING? WHO DO YOU THINK SABOTAGING THESE ACCOUNT that wiriting to? YOURS ACCOUNT ON THE INTERNET DIRECTORY IS NOW SABOTAGINGHEY @Namecheap do you have real money ? to send me back at least 3 times the first price?
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Mixmedia Ath.
(@mixmediamobi) reported
@Namecheap DO YOU WANT TO GET RICHER ******* THERE IN SUPPORT AND DEVELOPEMENT MALE ******* AND FEMALE ONES BOUGHT TO DO NOTHING THAN FORWARDING THE EMPTY CACHE BROWSER ONLY?