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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@The_Nothing_New) reported
@Namecheap is auto-flagging and disabling domains that host a @BtcpayServer login interface. Namecheap themselves use Btcpay to accept BTC payments 🤡. Support is clueless and slow to respond. Suggest using another provider if building for #Bitcoin
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Namecheap.com
(@Namecheap) reported
@DonPasci @BeVoBa Please be informed that the domain name was deleted in our system. Hence, Namecheap is no longer a Registrar for the reported service.
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Chris Rees
(@cmjrees) reported
from
Worcestershire, England
@Namecheap Five years this has been a problem. Five years. You could write an entire DDNS update system in that many hours. The conclusion is that Namecheap simply doesn't care. Or perhaps one of your tech people could explain why it's so complicated? I could do with a laugh...
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O’Neal Ombu | Building Cybernetic Web Apps
(@OmbuWebDev) reported
@madzadev I use Vercel, Netlify and I’m checking out Railway. But in terms of paid hosting, I’d go with Namecheap for customer satisfaction and much more.
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Matt Gaucher 💻
(@itsmatt_g) reported
10) New Customers or Sign Up Offers Pretty simple, give new buyers freebies The power lies in that once a customer uses your services, they are more likely to buy from you. The trust is there At that point, they have already felt your value ex. Namecheap new customer offers
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Whyarewehere
(@whyarewehere42) reported
@Am_I_Nutz @Mikra125 @Terry_Eth_ Yeah i did this morning. And the fake website was taken down by namecheap.
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texasranger.blockchain
(@DomainDegen) reported
@DotDomainer I didn't expect that. I would have thought Namecheap would support Gateway after they settled their dispute. Looks as if Namecheap doesn't want any competition. I am long popcorn!
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NBregistry
(@NBregistry) reported
The domain support.api was just registered on Namecheap.
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pastaMan
(@mhusnirizal) reported
@Namecheap please take down these two: smartsollutiontec[.]live smartcointechsolution[.]us #cryptoscam
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Greene Stickz
(@GreeneStickz) reported
I should have stayed with @Namecheap .... guys, stay away from @Hostinger , they have a very poor customer service
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Domaindealer.eth | .x | .WΞB3/
(@Domainclubx) reported
@the_hodlr @DiaryNoori @namebase my gateway domains are still resolved to their pages. we have to find a registrar that give us back the control panel and the renew function for our domains. maybe porkbun or namecheap will do that later...they all want money and play bad games with their competitors, who knows?!
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Blueladybug
(@SGEmail2) reported
@Namecheap @Scaleway Namecheap never does anything about any domain it registers. Not even once--- and now you want me to do this or that. EXACTLY-- for what?
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pastaMan
(@mhusnirizal) reported
Please take down this #cryptoscam site @Namecheap :
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ape.c/
(@apedotc) reported
@DoctorBrandx @NamesOfLondon @NamecheapCEO I hope that for you and any other early believer too. Unfortunately, you can't even create a TXT record for your Gateway domains anymore, which would make verification of ownership more difficult for Namecheap if Gateway doesn't help otherwise.
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artificialelementinc
(@artificialelem1) reported
@Namecheap Your Support SUCKS. We cannot validate a domain transfer to you via any of your typical methods because we cannot reach your verification server. Do you have an ALTERNATE method????
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BuzzSpinn Media
(@BuzzspinnMedia) reported
@Namecheap Hello how do I contact customer service regarding unknown charges on my account?
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KuJoe 💞
(@ir_kujoe) reported
@Namecheap Thank you, those answers were exactly what I was looking for. I signed up to test out the service, but it looks like subdomains are not supported currently so that was kind of a deal breaker for me. But if I switch my blog over to its own domain in the future I'll give it a try.
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ava
(@avaaum) reported
@drCharlie_C @fabiovelo namecheap is my trusted go to. my clients and i have used them for well over a decade. they are a well known and trusted service provider (icann certified) with clear consistent low pricing (no ridiculous upsells or price-hikes). i’ve found no reason to use anyone else.
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Danny ㄒ卄乇 Ꮆ尺乇卂ㄒ ⚡
(@iamdanieldon) reported
Tired of having card issues and not being able to pay for anything I need online… from namecheap, to apple payments. Exhausted
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap @Office365 Thank you. Another question: how can I view my tickets on your website? It keeps telling my it is unable to validate me when I check on Support > Tickets. The email doesn't have a ticket URL either. Thanks
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap I have an account and I have tried to login with my details but it gives me that error. It hasn't worked for a while. I would usually respond to the email but I am having issues with that so can't. What else can I try? Thanks
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Blueladybug
(@SGEmail2) reported
@Namecheap BTX-139-55661 -- a domain spoofing Walmart, Costco, etc -- fraud and you refused to take down because you couldn't prove spam- never mind the fraud the domain is involved in. It was not spam only but fraud.
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Moaz
(@soIutionsism) reported
@ZahraNaseem8 get it from godaddy or namecheap. If you want to go with a local service provider then NayaTel offers these services as well.
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pastaMan
(@mhusnirizal) reported
please take down these #cryptoscam sites @Namecheap smartchain-tools[.]xyz smartchain[.]tk smartsoilutiontec[.]live
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pastaMan
(@mhusnirizal) reported
please take down these two @Namecheap allnode[.]online
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jonaherlich.eth ❤️🔥 is hiring devs
(@Jierlich) reported
@0xModene Namecheap is the least bad I’ve used. Do not touch network solutions
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KDE Sysadmin
(@kdesysadmin) reported
@Namecheap Domain Vault looks interesting, we may consider using it in the future 👀 I saw similar services on other registrars that were *really* expensive! But it seems Vault Titanium doesn't support .org yet, I hope you can add it in the future.
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Brett Lindner
(@lindnerfish) reported
@_0xFFFF_ blog site down? (namecheap landing page)
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Blueladybug
(@SGEmail2) reported
@usesav Why don't you remove pirate websites that have been marked as malicious and dangerous by McAfee? You have no terms of service? Namecheap have closed domains for fraud and other issues. Why can't you do the same instead of protecting bad actors? No standards? So sooooory......
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J Cole Morrison
(@JColeMorrison) reported
@Namecheap Thanks for the reply, but I’ve explained it to your support teams at length. Renewal shouldn’t be locked behind a ticketing process (if you didn’t have it set to auto). Additionally, as reported to support, “topping up” with a credit card only results in a 500.