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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (33%)
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Hosting (33%)
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E-mail (17%)
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Web Tools (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Chester |
Hosting | |
 Porsgrunn |
||
 Magdalena Contreras |
Web Tools | |
 Occhiobello |
Cloud Services | |
| Tracy |
Cloud Services | |
 Cartagena |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Temur Primkulov
(@PrimkulovTemur) reported
@Namecheap How Namecheap let’s clients buy domain name without email verification and confirmation. Support team is not responding. Can’t cancel, can’t get help, no response from CS, waste of time and money.
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap Well, so I can now sign in to my Domain Management's account. Not needed. I'm still locked out (for 6 days) from my Privateemail acct (Much Needed) I have no Password anymore-I have created one (MYSELF) but I'm not even sure if my UID is the same-I certainly have no password...
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Emelia 👸🏻
(@ThisIsMissEm) reported
My biggest feature request for @namecheap? pdf invoices attached to the renewal emails. Every time I get a renewal, I have to chase down the damn invoice for it from their website, and it takes up a lot of my precious time.
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Prabhat singh
(@singhprbt) reported
I believe this was a collaborative effort between and ugreenstore and ugreen to cleverly steal thousands of dollors by creating a fake website. I complaint the same to namecheap ( domain owner) and Ireland authorities and the website was taken down in few days.
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap I didn't do anything but request to replace a 2-year-old PW for my EM Acct. I was sent a 'pre-generated PW' that didn't work-& shut me down! Always-before-I've been allowed to make 'My Own' PW's-Isn't this behavior not normal Industry Practice? & why cut my separate Dom Svc down?
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ToxicJ
(@ToxicJ73978315) reported
@Namecheap I have sent an email to your abuse and support about a website that is personally harassing me, I still haven’t received a ticket ID yet. Please blacklist this user from having any further services with you. Thanks ToxicJ
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CALLEJAMANTO
(@CALLEJAMANTO) reported
@BMMisMe @Namecheap I was able to recover my locked account with the help of @Vanillacoral. He is trusted and legit. Contact him. Am sure he will help
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Taylor Monahan
(@tayvano_) reported
@hasufl Are you using a records or cnames on the domain that's not working / redirecting? On namecheap or bh?
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Himanshu
(@Himansh70039045) reported
Shame on you @Namecheap , Worst service , Your Websites are not working in India . Even on Business hosting . really disappointed ..and your CS also dont know anything and asking additional money to fix it ... @NamecheapCEO Help ...
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Dave Pedu
(@dpedu) reported
@Namecheap That article neglects to mention that your IP address, Browser version, Operating system version are transmitted as a property of HTTP/S to Google when downloading a font. It's extremely misleading to use the information you did to claim there is not a privacy problem here.
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knodi
(@knodi) reported
@Namecheap What kind of a service are you running? its been down for over 8 hours now.
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Nikki The Husky
(@TwistedX19) reported
@Namecheap every time i go to try and buy hosting it is just stuck on Order Confirmed and it will not move at all is your servers down?
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap I thought I did: [#JMX-279-60701]: Namecheap Chat Follow-Up: Issue with account access
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ToxicJ
(@ToxicJ73978315) reported
@Namecheap @Namecheap i can’t even access my account it’s saying my account has been locked for 24 hours even though I used the right login
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Jenya
(@JenyaFTW) reported
@1u4n4MH @YungCatgirl Namecheap never asks for any id when buying domains and as for VPS there are hosts like DigitalOcean, Vultr, Linode, AWS, Azure, GC; none ask for id. Only ones that asked me for ID was like enterprise hosts: OVH, Hetzner, etc.
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Blerjan Gashi
(@blerjangashi) reported
Massive downtime at @Namecheap none of sites are working on shared servers because of database problems :/
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BitTight
(@_Danny_Ball_) reported
@WalletConnect @Namecheap STILL NOT WORKING 😡
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caleb canales
(@calebcanales3) reported
@Shopify my website keeps going down. Domain through namecheap. Google ads aren’t spending money because site keeps going down. Any support willing to help me fix this issue?
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El último mono
(@elultimom0no) reported
@Namecheap, The WORST SERVICE EVER!
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Adarsh Kumar singh
(@adarshkusi) reported
@Namecheap A support person is napping
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Pain Nagato
(@AfrikanDionysus) reported
**** Namecheap and all they stand for!
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Hamed
(@hamedpajouh) reported
I had nightmare support with @Namecheap! lack of technical info, total nonsense responses! it's better not to assume everyone has low technical knowledge! no recommended #namecheap for now!
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Juan Ibarra
(@criptosisifo) reported
Hey, @Namecheap, you sent me a menacing ticket and then left me without answers on how to solve the issue. What a crappy move...
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aki-nyan
(@lethalbit) reported
also need to meow at namecheap some more because their response about the nameserver issue was 500% nonsensical
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap I've got Red-flagged by my old Broker E*Trade cause I sold my holdings to invest into crypto. They withheld funds from my sale for 5 days without explanation-that's illegal! I'm told players like E*T can play sour grapes & Flag a lost customer as revenge/Coinbase/NC cut me nx day
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Himanshu Sagar
(@Himansh43617357) reported
@Namecheap Don't buy there hosting worest customer support I ever see in my life they don't have value of time there only you can chat and reply time of chat is too much and minimum one hour you have for chat them don't waste your time to buy this hosting
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap Your Domain Security can't believe anyone can't ZOOM & they won't accept my docs because I can't send them live! Why do you do this to your oldest customers? Are you trying to cull the heard of the old folk? I gave CC I use for your service pays/pics/license-all-Not Live-no Good!
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Philip Andrew Mayol (SkipTheFlip.com)
(@skiptheflip_) reported
@Namecheap i was talking to a chat support agent and we're on the process of sending her sample screenshots for my issue. but she got disconnected. :(
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Adeel Maqbool
(@adeelmaqbool355) reported
@Namecheap Your customer support wasted my 20+ minutes and i just got his 2 reply in intnial conversation after that he act like your cheapest service
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Adeel Maqbool
(@adeelmaqbool355) reported
@Namecheap I didn't receive any email from your end, please slove problem if you can't then I'll change my hosting, you have dumbest service