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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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David Twersky
(@rabbidroid) reported
@Namecheap I need to add a DNS record. Why do sites go down just when I need them?
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surina
(@surina777) reported
Hi @Namecheap, I have an urgent ticket needing attention for a site that is down. If someone could please review Ticket ID: IGN-914-72373. Thanks!
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George Courtsunis
(@gjcourt) reported
I've been locked out of my @Namecheap account since October 2020 - and the only way they can verify is via the last 4 on my CC? The support rep reminded me over email that by signing the TOS they could ask for photo id - then ask for it!
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Gaia Bordicchia
(@GaiaBordicchia) reported
Head to head: Namecheap vs Godaddy 1° includes everything I need in the starting package (privacy, dnssec) 2° has support in my language (however I almost prefer livechat.) Maybe safer? Everything is an added service! Hover unfortunately doesn’t support DNSSEC on .art
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Philipp
(@phips_b) reported
Ok ... now we have a problem namecheap is down so I am not able to set up the dyn-DNS client. Lets continue tomorrow, I have already made some progress today.
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Thomassons
(@thomassons_) reported
you might be coming off a low base with the 21C Mute test but I have used Namecheap for about 12 years not a single issue and cheaper.
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Chris Wright™ 💉
(@_DaveRandom) reported
@p0welly @Namecheap scammers are using them for one simple reason: @Namecheap accept bitcoin/crypto in general as payment. anonymous payments for an anonymous service.
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Really Ninja
(@reallyninja) reported
Right. @Namecheap is the most convoluted and customer unfriendly service I have ever used. Chat asked for details we JUST ENTERED & them tells me to wait 10-15 mins. This should not be this complicated people
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thinkpad dropper 🦏
(@clukawski) reported
@Namecheap I shouldn't get a nondescript 500 error when I type in an address into a field, it should tell me on that page that I've typed something incorrect. I'm saying is having a customer go through a separate FAQ page to handle address in put is just incredibly bad UX y'all
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thinkpad dropper 🦏
(@clukawski) reported
I've had to reformat a perfectly valid address twice to register a .ca domain now @Namecheap @ciranews fix your **** please "Internal Error Sorry, [...] Details: .CA domains - Please enter Registrant state code ON for the state Ontario."
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Ross McKillop
(@rsmck) reported
@xthinkr @katebevan @edent I’ve been blocking all Namecheap IPs on my, and a few others’, connections for around a month now. Today is the first day they had issues accessing a legitimate site.
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(5) Minute Mav 🔎🦿🇯🇲🇮🇪
(@GeecheeThreat) reported
@amdev83 @Namecheap Oh lord... that poor baby, trying to get to a place they can't go. 🥲 I'm just glad it wasn't tomfoolery on your end for you
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shahzad qureshi
(@shezzyqureshi) reported
@Namecheap I am really disappointed of your support service, it’s almost 7 days and I did not getting the solution. I am unable to login on my namecheap ticket RTB-790-34015. Kindly look at the matter.
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Hao Ye
(@Hao_and_Y) reported
@drjulie_b I use namecheap, but they raised the price on my .wtf domain after a year, so I'm not so sure if I'll stick with them.
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YoonMi Stonah420
(@yoonmi420) reported
And sometimes in bitching you realize the solution... I asked for 72 hrs you gave me 12, you resuspended me. So I asked for 24 more hrs you gave me 6; challenge accept **** weeds. Yes, **** you I will cuss you out on Twitter as much as I want cuz 8 mths of utter bs @namecheap
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Rajiv Singh
(@trueblue_in) reported
@Namecheap I was registering a domain when the site stopped for maintainence. What bad luck.
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IanKoHoman
(@IanKoHoman1) reported
@CloudflareHelp @Cloudflare - as soon as I get a human to help me recover and let me back in - you bet I'm moving my account to @Namecheap - I did everything you had requested and still not even one millimeter closer to getting back into my account. At this point you lost me.
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Chris Wright™ 💉
(@_DaveRandom) reported
@p0welly @Namecheap anonymity is very important, but the tech to enable anonymity *with* accountability has existed for a very long time - I can think of at least two viable X.509-based approaches to this problem, and that's just one of several potential underlying mechanisms
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Häz 👨💻 ✈ 🇫🇮
(@hazj95) reported
Currently I have several domains with Namecheap. They are great but they do not support .fi domains. Isn't there a global provider that supports every domain and gives mailboxes? Don't want the faff of setting up and managing my own mail server. 2/
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Kojyu
(@ShakuKojyu) reported
@Diverter_NoKYC @RealCTemplar @mullvadnet Did the issue with namecheap get worked out? I should move the domain first before messing with the MX records.
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Winfield Doner
(@DonerWinfield) reported
@dottechdomains @Namecheap #MyStartinTech A Timex/Sinclair 1000 computer. With a 9 in b&w tv 8k memory expansion pack and a cheap tape recorder. My brother and I would sit with a magnifying glass to type in the programs very carefully, as one bad vibration would crash the computer and wipe it out.
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Häz 👨💻 ✈ 🇫🇮
(@hazj95) reported
Looking for mailbox recommendations. Currently having issues with Namecheap and doesn't look like the issue can be resolved. Outgoing emails seem to fail with Outlook email addresses. I have three mailbox plans. What I really want is one place for all domains and mailboxes. 1/
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Really Ninja
(@reallyninja) reported
Thinking of sending invoices to companies like @Namecheap who make things unnecessarily complicated then take forever to support. Like we're going on about €60 for my time so far dude and counting...
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Richie
(@WilfSplodNokit) reported
Hey @NameCheap. #AccessiBe is a third party which intercepts and manipulates my data on your site. Deploying the AccessiBe overlay you would be violating EU/UK GDPR regulation. I've had no updated customer terms, I refuse my permission, so please remove it from my experience
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thinkpad dropper 🦏
(@clukawski) reported
@Namecheap Yeah as software developer this is an input sanitization problem and not a problem with my web browser But also as someone who had to enter an address several times until the checkout process liked it, that was also obvious.
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vivian
(@blessin71448664) reported
@gjcourt @Namecheap Hello I think Contacting their support is just a waste of time I had the same issue with my account I tried contacting their support and i got no reply so I got referred to recovery_recovery_account on Instagram and within 30 minutes he got the issues resolved he’s fast
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Polymorph Security
(@Poly_S_S) reported
@NCSC With yourselves naming Namecheap top phishing provider and their clear lack of intent to take down malicious domains are there plans to do anything about this or just let them carry on?
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Twnewtw
(@twnewtw) reported
@Namecheap From **** godaddy
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Tee Marie
(@TheRealTeeMarie) reported
@Namecheap can you all fix your site please
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Aaron Marks 🥫🏳🌈
(@amdev83) reported
@GeecheeThreat @Namecheap I am still considering a complete redo of all my passwords but... damn that it tedious - especially with this Moonlander keyboard. LOL