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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hangzhou |
Hosting | |
 Pereira |
Hosting | |
 San José |
Hosting | |
 Brisbane |
Cloud Services | |
 Calgary |
Domains | |
 Port Chester |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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NamerTips
(@NamerTips) reported
@SavegeorgeG @DomainDegen @iam_swen Note, we’ve NEVER taken sides on the active legal situation. We are simply encouraging people to remember Namecheap also has lawyers on retainer they leverage to defend their interests. Unfortunately in some cases, lawyers and lawsuits are “woven” into the cost of doing business.
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Axel Davis 📈
(@EntrprnrsAsembl) reported
@_lhermann If the service is not used on an everyday basis or for a b2b solution even an ok UI does the trick, look at Namecheap!
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nora 👻 cgnat 🎃 tindall
(@NoraDotCodes) reported
namecheap sucks lol
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NBregistry
(@NBregistry) reported
The domain oh.damn was just registered on Namecheap.
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IntoxicatedGentleman
(@NYProudFellow) reported
@Namecheap @carpa_flori Do you have anything to say about whether this is an acceptable way for Namecheap support to treat customers?
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Ashley Gullen
(@AshleyGullen) reported
@Namecheap the Supersonic CDN 'clear all cache' option doesn't work properly and still serves some stale resources, which has broken my website. Please fix ASAP! I contacted support and they didn't seem to know what a HTTP request was so I'm not sure they will help...
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sube singh
(@thesubesingh) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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Isaiah Webby
(@iwebtw) reported
@saintvienna I have been using Namecheap for years. Great customer support and server uptime.
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Jan Roesner
(@RoesnerJan) reported
@Namecheap is there a reason, that you do not provide customers with proper invoices for services, that they paid for? Happy with your overall service, but not getting valid invoices might be a roadblock. Curious.
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HabariTech
(@HabariTech) reported
@ally_eh Hostinger & Namecheap wana huduma nzuri na quick support.
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Kev
(@mindlnsky) reported
@NEACETWEETS @HostGator Netlify, and Gatsby Cloud are the ones I can recommend at the moment, nice customer care too, I think namecheap is ok but i haven't used their services professionally
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Ben Montet
(@benmontet) reported
@astrokeat I’ve never had any problems using namecheap
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A-L-L-Y
(@ally_eh) reported
@mchaina03 @Namecheap What was the problem? From what I know they have great features and Good support too.
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Mchaina03
(@mchaina03) reported
@Namecheap @ally_eh Nothing to discuss with you you already kill my site poor poor services😭😭😭
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Flux Research
(@fluxresearch) reported
@WGMeets @santiagoitzcoat The only thing I have on GoDaddy is domains. When I get mine down to a reasonable number where it's cheaper to go to NameCheap, I will. That day is getting closer.
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Axel Davis 📈
(@EntrprnrsAsembl) reported
@_lhermann If the service is not used on an everyday basis or a b2b solution even an ok UI does the trick, look at Namecheap!
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Tunnel Finance
(@tunnelfinance1) reported
@Namecheap Our website was suspend because someone reported fraudulent activity & Namecheap raced to take down our website without the the person that reported providing proof of this allegations, we haven't used this website for any business yet & it's still under construction. Too sad
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Salman Shaikh
(@codersalman_) reported
@_pratikpakhale @Namecheap Customer support of nammechep 👀
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Haryana Newz
(@Haryananewz) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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Tunnel Finance
(@tunnelfinance1) reported
@Namecheap Any person can lay allegations on a website & your company won't request any evidence whatsoever from the anonymous person & all you do is send mail & take down the website. Seriously absurd, we can't believe this is how namecheap operates after banking with your company.
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Amir Imtiaz
(@ImAmirImtiaz) reported
@Namecheap hello, my hosting account is got suspended. you send me the email. but the link in the email to reply to a ticket is not working. now support is not listening to me. kindly help me to get back my hosting. my business website is hosted there. I can't afford the downtime
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Nuno Luciano
(@nunoluciano) reported
@Namecheap Many users, freelancers, SME, are running #Wordpress sites, a top target for hackers. @Namecheap poor security practices makes it an easy target for attackers. Customers should not feel guilty or shame - their right to complain, to get a backup and transfert domains. #EU #Law
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Freehold Domains
(@freeholddomains) reported
In the next coming 10 years soft skills like customer services will paramount to closing deals. I bring this up because of the consistent good customer service of @Namecheap In our org we close deals above market because of this trait.
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Ragnar
(@ok_googel) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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.NFTs/ Domains
(@DotNFTs) reported
@Namecheap Hi, I wanted to create a post advertising .NFTs domains on namecheap. I wanted to ask if I can use the namecheap logo for it to say ".NFTs domains $14.98/YR on namecheap". So customers know where to register domains. Appreciate any help, thank you. 🙏
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Ben Montet
(@benmontet) reported
@astrokeat I’ve never had any problems using namecheap to register a domain and point to a GitHub page
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Jan Roesner
(@RoesnerJan) reported
@Namecheap Fantastic, my bad. I did not see the proper receipt download action. Problem solved. Thank you!
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Chris
(@RTPGiants) reported
@Namecheap - Can I ask you to look into a support ticket for us? I've sent 3 or 4 emails over the last 5 days without hearing back. Trying to sort out an issue with you.
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Dwayne Kasper
(@bodega_kasper) reported
@whogohost u guys take almost 24 hours to reply to invoice or even email like I haven't seen any poor service ever in my life and yet you'll say due too attending too many customers Like Gosh even bigger providers like @namecheap and @Godday don't take this long
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MotoMurphyADV
(@MotoMurphyADV) reported
@Namecheap I really wish your SSL process was more simple. I love your support team and everything else. I think this is going end up pushing me to host else where.