Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (33%)
- Hosting (29%)
- Domains (25%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
2 days ago | |
 Cochabamba
|
Domains | 2 days ago |
|
Cochabamba
|
3 days ago | |
 Bogotá
|
3 days ago | |
 Ciudad Jardín
|
3 days ago | |
 Lima
|
Hosting | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ceasar (@Emperor_Czar) reported@Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
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Brent (@Brent086196240) reported@NamecheapCEO Namecheap has horrendous support. My domain portfolio worth hundreds of thousands of dollars was hacked. Someone got into my name cheap account and name cheap provided NO support to me. Extremely stressful situation.
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Senior Prophet keane (@b1gdom_) reported@Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap
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May (@mayritosky) reportedI still don't have access to my website and emails ! When are you going to correct this issue? @Namecheap
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shon.vibes (@shonvibes) reported@Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown
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Jak (@jakcater) reported@NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.
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Ken Ber (@lightwaxx) reported@NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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Bill Hartzer (@bhartzer) reported@BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.
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Alejandro (@alejo_06061) reported@Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf
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Witness™ (@WittyOmoga) reported@TheWranglerPNW @Namecheap **** happens
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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Lauren (@Lorncat) reported@NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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EasydoesitDave (@Easydoesitman1) reported@Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development
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Sedo (@selormsedofia) reported@bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down
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handygas (@handygas) reported@Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?
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Lauren (@Lorncat) reported@Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?
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Dave (@DavidGetchel) reportedNamecheap being down for so long is ridiculous! Still having email issues.
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imsela • Ai & Tools (@imsela_ai) reported@NamecheapCEO We can only login to namecheap but we can't use Cpanel !!!!
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PixelPioneer (@PixelPioneerOnX) reported@PaulMugenda @Techparleynews @Namecheap I have a ticket open. They are not acknowledging anything regarding it being broken on their end. I have multiple sites. All php is broken and on their end.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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Jean-Karim Traore (@jayKecom) reported@B0GUS @NamecheapCEO @Namecheap My #privateemail accounts are not all working. 1 out of 3 is working and 2 of the ones not working have all my emails disappeared and gone.....
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Lauren (@Lorncat) reported@NamecheapCEO Support team at NameCheap is saying they don’t have an ETA for remaining users. In response to whether this would take weeks/months, they kept saying “It may be restored much sooner; we simply don't have a specific timeframe to provide at the moment.” So possibly years too
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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1000x (@djomla1000x) reported@danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work
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Best AI Tools ! (@Impact177) reportedNamecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3