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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Stables
(@mstables1991) reported
@genjoeyai I use namecheap but that is because I also run off one of the VPS's so you don't have to wait for domain transfers to use them... Have not had any issue with there servers
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praveen tiwari
(@prtwari) reported
@genjoeyai - Name's UI is terrible. Its a pain to manage DNS. - Godaddy's account sharing is a pain. Managing on behalf of someone else sucks here. - Squarespace has no APIs etc. I'd by via namecheap or gandi and manage on cloudflare. Keep my nameservers on cloudflare.
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Joseph Henry
(@josephxhenry) reported
@genjoeyai namecheap for 99% of my domains bought over 200 domains in the last 3 years and their bulk pricing is unmatched godaddy tries to upsell you on everything, namecheap keeps it simple plus their customer service actually responds when you need help
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jackfritz'
(@fritzjackhunt) reported
@genjoeyai Namecheap, their customer support is the best I’ve ever used 💯
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Cristian Uibar
(@cristianuibar) reported
@genjoeyai @Cloudflare for domains, yet it doesn't support all TLDs. For these special TLDs I'll go for @Namecheap
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap Not just the auto-renewal flow, but also not getting a notification for the error or email about the expiration. Don't send marketing emails for problems. Subject should be: "Billing error renewing domain" not marketing lingo "It's time to renew", and sent 1m, 1w, 1d, 0d, -1d
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shosial
(@1shosial) reported
from
City of Austin, Texas
@shirish_arya16 We’ve leaned toward Namecheap lately—clean UI, decent support, no upsell madness. What about you? Anyone using Spaceship?
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Malik Araf
(@araff_m) reported
Had a domain on namecheap. Had to redirect it to netlify. Was having issues. Asked chatgpt and it provided sorta wrong answer. But eventually fixed it. Willprovide the update tomorrow.
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にくやさん
(@bittsbutcher) reported
@Namecheap has gotta be one of the worst domain providers in existence
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CS Bastiat ⚖️
(@CSBastiat) reported
Hosting a website with @Namecheap @EasyWP. Their service went down 2 hrs ago and my website stopped working, unbeknownst to me. Had to wait for a client to tell me. Did they email customers? No. Did they tweet about it? No. Tired of these lazy-*** companies not communicating.
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HeftySammich (Dave)
(@heftysammich) reported
@genjoeyai Never GoDaddy Always namecheap
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Govind Vashishat
(@Govind_vash02) reported
@genjoeyai Godaddy is the worst, namecheap is much better
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Shaf Brady
(@talktoai) reported
@Namecheap Provide a code to renew the domain at the same price as cloudflare or cheaper?? can you provide me a code or you want me to move to cf lol like your supposed to try keep me as customer, please try harder?
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Vincy | FormApe
(@GiftVincy) reported
@nieactually Used Namecheap for years never had a single issue even with bulk transfers
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NB
(@nikhilbhima) reported
100% sure namecheap sells customer data. Just bought a domain 2 days ago and been receiving so many sales messages regarding hosting, website development etc.
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Pauline Web
(@PaulineWeb0) reported
@jpmonette @genjoeyai Namecheap took my client website down twice 🤦
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Ibrahim Samir
(@isamirDM) reported
@shirish_arya16 NEVER NEVER NEVER Namecheap. They always try to scam you, deceive you, increas prices, etc.. the support is good recently, but it wasn't a year ago and before.
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Ilya - イリア
(@its_ilya) reported
@genjoeyai Namecheap is my goto Cloudflare just works Never tried the rest of them tbh
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Marouane Souda
(@marouane_souda) reported
@shirish_arya16 Namecheap. Been for years. Never disappointed.
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Cherelynn
(@Cherelynn) reported
@Namecheap Do you have a phone number for tech assistance? I've been through 5 chat bots and have not been able to resolve the issue.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™)
(@coolaj86) reported
@Namecheap 1. If something has "auto-renew" on, but can't be renewed, it should indicate it and where to fix it. 2. Rather than displaying "card: active", "card: default", "auto-renew: enabled", "card: will be used for renewals", it SHOULD NOT say those things if they ARE NOT TRUE!
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CS Bastiat ⚖️
(@CSBastiat) reported
@VZaretskaya @Namecheap @EasyWP You didn't email your customers. You didn't post about the outage on your X account. You did zero communication. Now it's been 5 hours and you still haven't offered any details and no ETA. As a customer, I am very very disappointed.
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Joseph Williams⚡️
(@TheRealJoseph01) reported
Namecheap has one of the best customer support services
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Daniel M. Lozano
(@danielmlozano) reported
@genjoeyai Are people still buying domains from GoDaddy? They have terrible practices (such as buying domains that you searched for and then selling them as premium domains), higher prices, etc. Namecheap is the way to go.
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Dhiraj Soni
(@dhiraj184) reported
@genjoeyai namecheap but its ****
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Aaron Stannard
(@Aaronontheweb) reported
@_neonsunset consolidating all of my domain names onto NameCheap is one of those to-do list tasks I've had for years - never important enough to penetrate the top of the list. But now that I'm going to have to fork over $30 each maybe it's time to get moving on it
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CRANQ
(@CranQnow) reported
@sonofalli Oof, as long as they're doing it on NameCheap there isn't an issue imo
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Ibrahim Khan
(@Ibrahim_Khan099) reported
@genjoeyai Namecheap, their support team in unbelievable.
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Lucky Phelps
(@LuckyPhelps) reported
@genjoeyai GoDaddy is the absolute worst. Namecheap or Vercel
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CS Bastiat ⚖️
(@CSBastiat) reported
@Namecheap @arth61585 You guys couldn’t even bother to send an email letting us know our sites have been down for the last hour??