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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Burton ❌
(@ncdave4life) reported
@BrianEJRose @ClnHz Probably NameCheap, though most of mine are still at GoDaddy. For DNS, ZoneEdit is good (and free for the first few domains). I prefer to not use a hosting provider's DNS, because using their DNS makes it potentially harder to switch providers without outage.
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Rich Jones
(@richloyalty) reported
@Namecheap Yes. And they just dismiss me saying that as far as they can tell, the site is up. The problem is based on my IP address. If I turn on a VPN the page loads again with no problem. And then it kicks me off after a few page loads
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Alejandra Cienfuegos
(@heyiamAC) reported
Do you use PR as a #marketingstrategy? According to @DerekMusso on @Namecheap Expert-Summit, consumers are more likely to trust a journalist or a blogger than a paid ad 🗣 It makes sense right? This is highly important for the consideration stage in the Customer Journey ✓✓
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pH
(@pHequals7) reported
@narayananh @Namecheap You can shift your DNS manager to any other service (cloudflare/aws) by just adding their respective nameservers into the custom DNS tab in namecheap
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Mr. Kingsley | The Affiliate Coach
(@kingsleytips) reported
Pick a good Affiliate product that pays recurring monthly commissions like Namecheap Promote it When someone signs up with Namecheap using your link, you earn from that sale as long as he remains a customer of Namecheap And because Namecheap is a great product...
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karl saint juicy
(@karlsaintlucy) reported
This domain name was gifted to me by a client. Every single other .live domain name I have cost less than $10 a year and I get better customer support from @Namecheap
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Rich Jones
(@richloyalty) reported
@Namecheap No thanks. I've been through this a few times now. Your customer support is consistently terrible and dismissive of my problems and, considering how much I pay, I am completely over it. That said, I know you're just running socials for them and I hope you have a good day :)
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S.R
(@RazoesSergio) reported
@b00bzie @malwrhunterteam @namesilo Domains are controlled by registrars. Like namecheap and namesilo and godaddy. The thing is the way the web was built, it was designed to be decentralized, neutral and hard to censor. There is no central control for this. This poses a problem for scamming/phishing/etc.
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Rich Jones
(@richloyalty) reported
Can anyone recommend a decent hosting company that isn't GoD*ddy? I've been using @Namecheap for years and I'm sick of their poor performance and terrible customer service
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello @Namecheap How is going the issue? Fraudulent website against Mango entity is active but fraudulent domain name is active. Please disable fraudulent domain name registered by you to stop #phishing website. Regards
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Peter
(@TeedyanTV) reported
If hosting a site on #Netlify, is it worth it to go for their DNS service or should I go for a 3rd party domain provider like Google Domain or #Namecheap? I'm worried about changing hosting service in the future and then the DNS is locked into Netlify I guess? #webdevelopment
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Throwaway Institutional
(@TInstitutional) reported
@Proportionatty @Outputintern We can **** **Namecheap**. They have record of hosting phishing sites and malware sites. Facebook sued it recently.
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maximuseneca
(@Bat_lift_off) reported
@Namecheap It's a loop. No help
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Guy Swann 🌋 🇸🇻
(@TheGuySwann) reported
How does @BitPay still not support #Lightning? What a joke. Hey @Namecheap if you need any help with getting Lightning operating on @BtcpayServer let me know. Would love to help & it would REALLY simplify my life.
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Narayanan Hariharan
(@narayananh) reported
@bargava @Namecheap And their service quality :)
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Dan Clipca
(@danclipca) reported
@daeyoungchoi @NianticHelp I feel this is trying to be more professional. I have never seen a tech support that just gets **** done apart of @Namecheap.
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Watch Maker
(@marcokoskinen) reported
@richloyalty @Namecheap I "run" wordpress with "SiteGround". Never had any problems.
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myITguy
(@pcsavants) reported
@Namecheap They just told me everything is ok on your end so it must be my fault. Im surprised they didnt tell me to reinstall windows to fix it
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Danny Nemer
(@DannyNemer) reported
@NamecheapCEO I’m terribly disappointed with Namecheap. I bought a domain, you charged my credit card, and then you locked my account w/o explanation. All 3 support reps are unresponsive for 8+ days. Either give me what I bought or return my money. Otherwise, this is theft.
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T'megha™...Da Software Craftsman 🖥️⚡⚓
(@temitopeakin) reported
Hey @Namecheap , how long does it take to determine the parameters to migrate hosting , I've been on this issue since morning, and I've been asked to send some info as regards Cpanel url, Cpanel username and password.
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Jack Anderson
(@JackAnd03401119) reported
While it's nice that NameCheap is improving, let's not give them medals for *finally* making initial steps to resolve a major problem that they never should have allowed in the first place. @NamecheapCEO please do not expect one positive-spin article to appease your critics.
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T'megha™...Da Software Craftsman 🖥️⚡⚓
(@temitopeakin) reported
For me @Namecheap has one of the best customer care support... they've been right on time 👍
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myITguy
(@pcsavants) reported
@Namecheap Honestly right now im a little more concerned with the level of help im not getting and i dont even habe an account setup yet
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Vernie Mac
(@VernonStrayhorn) reported
@Namecheap hello, I am desperately trying to gain access to my online account to renew my domain but the email address associated is no longer active. is there anybody who can help me out? my domain is now expired and now my site is down as an effect
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Rich Jones
(@richloyalty) reported
@namecheap why do I ALWAYS get kicked off my Namecheap hosted domain after 3 or 4 page loads? It's been happening for a long time now and it's at the point where I can't log in to a Wordpress backend because my connection to the server goes down after I enter the 2-factor code
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¿
(@DamilareAdejoro) reported
Why is namecheap saying my card doesnt support this type of purchase. Ffs, I already registered for a secure code @FirstBankngr @FBN_help
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T'megha™...Da Software Craftsman 🖥️⚡⚓
(@temitopeakin) reported
@Namecheap I have sent all credentials of the initial source, and I've chatted like I can't count the number of times with @Namecheap customer support on this issue...my mails are all around your email..
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David Chelly
(@onlinestratfr) reported
@malwrhunterteam good to hear that Namecheap has always been a safe place for scammers, spammers, cybersquatters and so on. The company itself used to have such bad practices in its ADN.
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Klaus Frank
(@agowa338) reported
. @Namecheap So I have to whitelist the CG-Nat device of my ISP? Doesn't sound secure. Will you add IPv6 support to the API? Whitelisting IP You should whitelist at least one IP before your API access will begin to work. Please keep in mind that only IPv4 addresses can be used
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Saleem
(@ollah_ullah) reported
@alexan_dev namecheap .cheap and quality service