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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Opeyemi Olamilekan
(@Laycon808) reported
@BitPay Bitpay please don't scam me release my money to my namecheap account, your support system is a crap
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Opeyemi Olamilekan
(@Laycon808) reported
@Namecheap It just to like peoples tweets that Bitpay support knows how to do. There Human relation is zero. I just hope they are working for free one can't be paid and be this unprofessional
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO 1. [#AAN-494-32131]: Emails not saving in the webmail 2.[#NJT-589-99430]: C panel is down These are the tickets which created in the month of August, back and forth emails but one simple step gives a solution but that too I need to show them what was the issue
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Not only this issue but even I was also sitting late at night in India pinging all your server IPs to allocate one IP for my 3 servers purchased since the website hosted in the servers was blocked and the same blame was thrown at to end user.
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Markos
(@MarkosOdyssey) reported
@Namecheap There are 2 domains got renewed on 6th Sept and I was busy with some emergency last 2-3 days. Can you help me getting refund?
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO I agree, that's not the level of service we strive to provide. I will make sure it doesn't happen again. Sorry again for all the stress you experienced.
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Steven
(@catscandrive) reported
@evolmk @Namecheap @sweetastandy Did you ever figure this out? I'm having same issue like a year later.
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EvUSA.eth | USACondos.eth
(@exclusivedotcom) reported
@SebastienStaub HNS will be " hot " after the ENS or during? I have 30 or so, bought at namecheap and etc, i think they might be good ... i think! You think HNS coud go to 6+ figures? wow... damn
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Agent Ross 🦇🔊🕵️♂️
(@rosspeili) reported
Any project worth more than a million should be able to afford 24/7 response team if not live support. Learn from @Namecheap. Best sup on the net for almost two decades. Then you see a multi billion "community" NFT project that replies once in a month using an auto resp bot. Wtf
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tldking.eth | tldking.com | .tldking/
(@singhdotin) reported
@rahulsutariya Thanks for the help @NamecheapCEO @Namecheap …. now no one’s able to buy names. What a clusterfk
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कुणाल परिहार
(@11th_dim) reported
@Namecheap Namecheap is not a transparent company. It rejects your comment on disqus if it's not in their favor even though it's a genuine customer grievance. Plus some fishy activity with the plugins. They keep installing litespeed plugin in my WordPress installation despite me disabling
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Opeyemi Olamilekan
(@Laycon808) reported
@BitPay @BigCommerce I'm still yet to be credited, I contact namecheap to contact you still you are not doing anything all your support on twitter could do is liking some random tweets supporting your bad ways of treating people and there money
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Thanks for all the details. Yes, that may be the cause for your emails being rejected. Unfortunately, such cases happen and we can't do much to prevent them as one spammer on the server affects all the users. But we try fixing those issues ASAP.
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO All the tickets which I mentioned before are fixed, now this is the new issue that needs to be fixed in September month. Don't know how many issues I will get this month
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Namecheap.com
(@Namecheap) reported
@SpamSheriff @cathaybank Please be informed that the abusive service has been suspended. Thank you for your report. Please let us know if there are other abusive domains registered or hosted with Namecheap
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कुणाल परिहार
(@11th_dim) reported
@Namecheap Why do you keep installing litespeed plugin without customers' permission @Namecheap . It's my WordPress installation and I get to decide what I want on my website. I know such plugins reduce server load but don't do without the customer permission. Please stop such cheap tactics
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Opeyemi Olamilekan
(@Laycon808) reported
@BitPay And the support system on the website is not in anyway useful, I have sent a lot of messages and they didn't even bother to respond, the worst customer support I have encountered. Please release my money and send to my namecheap.
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Even after fixing the IP cpanel was not working and again the blame was with the end user until I need to prove it strongly. I have all the records to say your people are not technically fit. Then why should i take your service when i have option to switch
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Makell
(@Makell_official) reported
Last question. . What happens when handshakes .x or .nft is released? More law suits? How much of your VCs investment will go on lawsuits and legal fees? You managed to bully gateway but namecheap won't back down. The foundations of UD is built on lies and theft.
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://forvitesse-b8dae5.ingress-bonde.ewp.live/ES/clients/login.php Nuke it please!
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Hariharan. V
(@KumbhaTech) reported
@Namecheap @NamecheapCEO I have made a strong reply to the support email. I have many servers like a big rock, square brothers and GoDaddy I have never faced any issues with these servers and they work smoothly. You are just one among them that it and it's just corrupted
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(punkt Hilfe)
(@punkthilfe) reported
@_sh1Tt @Namecheap Were they able to help you? The namecheap support redirected me to the namebase support.
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Hi, Very much Frustrated with your service. The emails were working fine and suddenly they got stuck and all I am getting is there is no proper subject. I am not sure what they mean by proper subject. Just sharing a link is not going to help me, i want a fix in place
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Brad
(@BradREdwards) reported
Namecheap’s email service is not great. 🫤 All outgoing mail ends up in Spam folder. How’s that gonna help in business? Back to the drawing board on email providers.
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Bocaj
(@Bocaj24419835) reported
@valferrera__ @SaraSimoneNC @MissNoemiRose NameCheap .com - 100% better support than GoDaddy. Think of GoDaddy as the junk food of website hosting and registering. NameCheap is that delicious scone at WholeFoods.
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DomaiHNS/
(@domaihns) reported
@AlessioCrypto @NamebaseHQ @NamecheapCEO Those NB failures exists since 2020. I lost many TLDs thanks to Nb... Easy to use but if you cares your auctions is the worst option ever. Even after namecheap bought NB any important improvements has been filled.
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J. Paul Hendricks
(@jpaulhendricks) reported
@Travis_Jamison Congrats! I’m periodically forced to wade into their zone of dysfunction and corporate craphood. Recently took delivery of a name using that account.. always relieved to transfer out. w/Namecheap for 15+ yrs; never been disappointed. My first registrar in the 90s: Directnic.
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Danielle! 🌩
(@DanielleFong) reported
@Namecheap @BenRatkaj i got it working! but the problem is that when you use namecheap hosting, there's no options to just pick gmail in the mail settings for DNS like Google suggests in *their* directions. you have to go in, find zone editor in cpanel, and then switch out the mx records. whole thing,
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Hi! Christina from the Hosting Product team here. Let me apologize for the inconvenience you experienced with our service. I'll make sure your ticket is being prioritized and taken care of.
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Billy Moses 🇺🇲
(@BillyMoses) reported
@Namecheap Got an email this morning about a service you guys are offering to register LLC's. I have a quick question about that: I live in California, can I use the RelateLegal service to register an LLC for me in Arizona if I just want to sell online. No physical locations.