Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
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Domains | 4 days ago |
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16 days ago | |
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Domains | 16 days ago |
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16 days ago | |
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16 days ago | |
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16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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Shawn McAllister (@eas4ai) reported@Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.
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amar (@liftplaycode) reported@viveksb007 Namecheap If by conversion you mean tricking the customer to pay more then it probably works
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Karim Abd Alwhab (@karem_alwhab) reported@Namecheap uh oh, namecheap hosting.. down again?
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Onyema One (@MbadiweOnyema) reported@thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.
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Celso Maiolo (@MaioloCelso) reported@Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?
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ETHICAL JAY 🖥️ (@demon_hunterboy) reported@Namecheap Support team says another server issue
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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Andy Rowe @399 (@andyrowe) reported@shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.
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Shraddha Bharuka (@BharukaShraddha) reported📂 SaaS Stack ┃ ┣ 📂 Frontend ┃ ┣ 📂 React ┃ ┣ 📂 NextJS ┃ ┣ 📂 Vue ┃ ┣ 📂 TailwindCSS ┃ ┗ 📂 Shadcn UI ┃ ┣ 📂 Backend ┃ ┣ 📂 NodeJS ┃ ┣ 📂 Django ┃ ┣ 📂 Laravel ┃ ┣ 📂 FastAPI ┃ ┗ 📂 Express ┃ ┣ 📂 Database ┃ ┣ 📂 PostgreSQL ┃ ┣ 📂 MySQL ┃ ┣ 📂 MongoDB ┃ ┣ 📂 Redis ┃ ┗ 📂 Supabase ┃ ┣ 📂 Auth ┃ ┣ 📂 Clerk ┃ ┣ 📂 Auth0 ┃ ┣ 📂 Firebase Auth ┃ ┣ 📂 Supabase Auth ┃ ┗ 📂 NextAuth ┃ ┣ 📂 Payments ┃ ┣ 📂 Stripe ┃ ┣ 📂 Paddle ┃ ┣ 📂 Dodo Payments ┃ ┣ 📂 Lemon Squeezy ┃ ┗ 📂 Polar ┃ ┣ 📂 Emails ┃ ┣ 📂 Resend ┃ ┣ 📂 SendGrid ┃ ┣ 📂 Mailgun ┃ ┣ 📂 Postmark ┃ ┗ 📂 Amazon SES ┃ ┣ 📂 Storage ┃ ┣ 📂 AWS ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 Google Cloud Storage ┃ ┣ 📂 Supabase Storage ┃ ┗ 📂 Uploadcare ┃ ┣ 📂 Deployment ┃ ┣ 📂 Vercel ┃ ┣ 📂 Netlify ┃ ┣ 📂 Railway ┃ ┣ 📂 Render ┃ ┗ 📂 AWS ┃ ┣ 📂 Domains and DNS ┃ ┣ 📂 Namecheap ┃ ┣ 📂 Hostinger ┃ ┣ 📂 Cloudflare DNS ┃ ┣ 📂 Google Domains ┃ ┗ 📂 SiteGround ┃ ┣ 📂 Analytics ┃ ┣ 📂 Google Analytics ┃ ┣ 📂 Plausible ┃ ┣ 📂 PostHog ┃ ┣ 📂 Mixpanel ┃ ┗ 📂 DataFast ┃ ┣ 📂 Monitoring ┃ ┣ 📂 Sentry ┃ ┣ 📂 LogRocket ┃ ┣ 📂 Datadog ┃ ┣ 📂 NewRelic ┃ ┗ 📂 UptimeRobot ┃ ┣ 📂 DevOps ┃ ┣ 📂 Docker ┃ ┣ 📂 Kubernetes ┃ ┣ 📂 GitHub Actions ┃ ┣ 📂 CI CD ┃ ┗ 📂 Terraform ┃ ┣ 📂 Search ┃ ┣ 📂 Algolia ┃ ┣ 📂 Meilisearch ┃ ┣ 📂 Elasticsearch ┃ ┣ 📂 Typesense ┃ ┗ 📂 OpenSearch ┃ ┣ 📂 AI Integration ┃ ┣ 📂 OpenAI API ┃ ┣ 📂 Anthropic API ┃ ┣ 📂 Replicate ┃ ┣ 📂 HuggingFace ┃ ┗ 📂 Gemini API ┃ ┣ 📂 Integrations ┃ ┣ 📂 Zapier ┃ ┣ 📂 Make ┃ ┣ 📂 n8n ┃ ┣ 📂 Pabbly ┃ ┗ 📂 Webhooks ┃ ┣ 📂 Security ┃ ┣ 📂 SSL ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 WAF ┃ ┣ 📂 Rate Limiting ┃ ┗ 📂 Secrets Management ┃ ┣ 📂 Marketing ┃ ┣ 📂 Search Console ┃ ┣ 📂 Outrank ┃ ┣ 📂 Buffer ┃ ┣ 📂 Analytics ┃ ┗ 📂 Kit ┃ ┗ 📂 Customer Support ┣ 📂 Intercom ┣ 📂 Crisp ┣ 📂 Zendesk ┣ 📂 Tawk ┗ 📂 HelpScout
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Richard Kirkendall (@namecheapceo123) reported@a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.
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Bassem Aly (@basaly89) reportedAre you down again? @Namecheap
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Toyin Omotoso (@toyinomotoso) reportedEveryone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Cyberw@t (@Cyberw0t) reported@iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.
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Toyin Omotoso (@toyinomotoso) reported@victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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@pweiser 4 gov (@nikkiglyn) reported@Namecheap My service is down again.
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Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
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shon.vibes (@shonvibes) reported@Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown
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Jai (@jai_ozzie) reported@Namecheap 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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Alexis Lanetti (@Lanetti) reported@andyyen Same issue as namecheap?
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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Ibrahim ja'far (@El_noori101) reported@samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.
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Artyom Shimanski (@a_shimanski) reported@appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day
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Jai (@jai_ozzie) reported@NamecheapCEO A few days on, and @Namecheap still hasn’t addressed the fundamental issue. 14+ hours of business email disruption. Emails bounced. Business communications were affected. I gave Namecheap every opportunity to resolve this privately. Thread 🧵 1/3
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SetraHost (@SetraHost) reported@alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.