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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 6 days ago
Cochabamba Domains 6 days ago
Cochabamba E-mail 6 days ago
Bogotá E-mail 6 days ago
Ciudad Jardín E-mail 6 days ago
Lima Hosting 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • KisekiyaCodes
    Nishu (@KisekiyaCodes) reported

    @Stringcodes Namecheap seems to support more extensions

  • PixelPioneerOnX
    PixelPioneer (@PixelPioneerOnX) reported

    @PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.

  • GenXRetroUGC
    Brenda | GenX UGC Creator (@GenXRetroUGC) reported

    @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

  • allankoechke
    Allan K. Koech, HSC (@allankoechke) reported

    Dang! Some of my domains never recovered from the @Namecheap downtime.

  • verobendarg
    Veronica B. (@verobendarg) reported

    @Namecheap Our dedicated servers are still down!!! According to your news they should be working but they are not. I have been working with customer support for 2 and a half hours now and no answers yet!

  • OsoroOngera
    Brian Osoro (@OsoroOngera) reported

    Namecheap, Spaceship were down. What's happening.

  • therannetwork
    The Ran Network (@therannetwork) reported

    @Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?

  • IsuhoFriday
    Isuho Friday (@IsuhoFriday) reported

    @jiya_3063 Namecheap, excellent customer support

  • ettaegbe
    Etta egbe (@ettaegbe) reported

    @taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.

  • El_noori101
    Ibrahim ja'far (@El_noori101) reported

    @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

  • Gtwy
    𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported

    @siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days

  • goldenTwine
    Subrato Paul (@goldenTwine) reported

    @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    @Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)

  • montanitadelsur
    Sureñita (@montanitadelsur) reported

    @Namecheap Private mail still not working!!!

  • RBKGRG
    Camille Godwin (@RBKGRG) reported

    @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

  • Lorncat
    Lauren (@Lorncat) reported

    @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

  • handygas
    handygas (@handygas) reported

    @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

  • SolPayCash
    SolPay (@SolPayCash) reported

    5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

  • SetraHost
    SetraHost (@SetraHost) reported

    @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet

  • bhavyapandya07
    Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reported

    Update: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.

  • softwareengng
    Pelumi Isola | Software Engineer (@softwareengng) reported

    @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

  • WebDevLex
    Alex | The Geeknd (@WebDevLex) reported

    @UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore

  • MelanieSReed
    Melanie S Reed (@MelanieSReed) reported

    Also, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • harunosakuraka
    SakuraAAH (@harunosakuraka) reported

    @Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.

  • crichcrypto
    thedreammaker.eth💹🧲 (@crichcrypto) reported

    @NamecheapCEO @Namecheap Seems my website is down again!

  • NHLNationDotCom
    NHL Nation (@NHLNationDotCom) reported

    @bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball

  • samotechnology
    Sam (@samotechnology) reported

    @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

  • ceotokentoolhub
    Wisdom Uche Ijika (@ceotokentoolhub) reported

    Well done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.