Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cailín Walsh 🍀 (@cailinkins) reported 3 minutes ago

  This particular moment of enormous displeasure brought to you by me having to create a new account with @Namecheap and initiating a transfer of my services from my old account, which requires support intervention, all because you can't change your username.

• 
  ձռժгօﻨժ εժսcձէօг (@AndroidEducator) reported 3 minutes ago

  @katebevan @matthewknight @Namecheap Everyone is jumping off the last pass bus. I used to use Lastpass then they got bought and sold a few times I myself had issues with them I did a ton of research and BitWarden is the best I have found. If Lastpass did well in your tests you probably need better testing process.

• 
  Vasco Barbosa (@BulletBarbas) reported 6 minutes ago

  no @Namecheap this is NOT how you treat a loyal Client! This is NOT ok!

• 
  Molon Labe (@docelm0) reported 6 minutes ago

  @Namecheap @Tactical_review Pound sand your service sucks. Support is worse.

• 
  Yaser Ranjha (@RanjhaYaser) reported 8 minutes ago

  @Namecheap my hosting was suspended for no reason nd i have opened a ticket it's been 24h and no reply worst service ever.. they are showing account suspended on all my domains nd m losing my customers..

• 
  Matt Knight (@matthewknight) reported 11 minutes ago

  @AndroidEducator @katebevan @Namecheap I moved from LP to BW a few months ago, and it's true, I don't have this issue with BW now.

• 
  🔶 Barry Smith #MakeVotesMatter #FBPE 🇪🇺 (@BarryNL) reported 12 minutes ago

  @Namecheap Here are 4 scams sites you are hosting right now. Let's see you shut them down. rm-parcel8319 dot com rm-parcel8429 dot com rm-parcel9326 dot com rm-parcel9327 dot com

• 
  Ross McKillop (@rsmck) reported 14 minutes ago

  @NamecheapCEO @Namecheap I’d have no problem with that at all as an exception if the name was obviously suspicious. None of the scammers would do it, legitimate users may have a short delay.

• 
  Daniel (@schmerwizzle) reported 19 minutes ago

  @Namecheap Thanks but I've already contacted your support and I know when the grace period is over. The reactivation fee for the domain would have been horrendously high if I may be frank.

• 
  Ali Hamza Süleymanoğlu (@AliHamzaSleyma2) reported 19 minutes ago

  @626Corp @Namecheap @olesovhcom What does the cleaned devices serve then and it was said that there was a fire before dogex pro shut down on its website

• 
  Tim Smith (@tsmith_co) reported 20 minutes ago

  Web host was slowing down over the last year. Migrated wife’s site to @Namecheap shared host because it’s, well, cheap. Holy cow her site is now blazing! Just finished migrated my site to their @EasyWP. My site has never been this fast. 5 hours into my 30day trial.

• 
  Maria Lisa (@ML_Musik) reported 22 minutes ago

  @laaaities I can but I refuse to pay about 5k to retrieve it when initially it was less than 500. It’s paining me. So I’m just buying a new one, suddenly I never liked it anyway (I’m on namecheap but the gone one is godaddy) please recommend if there are better ones

• 
  Jage (@jage9) reported 22 minutes ago

  I'm sure I'm the 100th person or more to submit a support ticket to @Namecheap about the obnoxiously unusable #Accessibee overlay. If you feel the same and have not done this yet, open a ticket in their support system.

• 
  Tony Kennedy (@TonyKen91581811) reported 24 minutes ago

  @Namecheap I never Signed up with your Company and you Guys keep taking Money out my Account I want my Money back

• 
  Kate Yes, I've seen the viral cat thing Bevan (@katebevan) reported 29 minutes ago

  @AndroidEducator @matthewknight @Namecheap No, "everybody" isn't. Plenty of people think £3 a month is worth paying for a pretty decent service that's well implemented for less expert users. As I say, when I want advice, I'll ask for it.

• 
  Rich Sanders [Jan/3➞₿🔑∎] (@Raindropactual) reported 32 minutes ago

  @Namecheap Already in there, hee-ro. Wanna try taking it down faster than your speed record of 5 days? Or does this require an "investigation?" Because we can ask Twitter exactly how much investigating that site needs and that answer is around none. Fix your ****.

• 
  Jeremy Black (@jeremywblack) reported 35 minutes ago

  @fahdananta So many bad ideas in my Namecheap account

• 
  Saleem Rashid (@saleemrash1d) reported 38 minutes ago

  support originally told me they couldn't find any details but magically could when i said i'd move my domain elsewhere 👀 i'd just been browsing some of Namecheap's hosting features and, even though i didn't buy it, it eagerly requested a SSL certificate 🙃

• 
  Rich Sanders [Jan/3➞₿🔑∎] (@Raindropactual) reported 44 minutes ago

  @Namecheap @chaintuts Prioritize meaning you're going to do better than 5 days? Or do I need to keep saying to fix your **** until you realize people submitting these abuse reports are your greatest asset in keeping people safe? I'll let Twitter know how long it takes you to shut the site down.

• 
  Thomas Dohlman (@ThomasDohlman) reported 44 minutes ago

  @HSBC_UK The hosts of these fraudlent scamming sites is always @Namecheap, they are doing very little to prevent this kind of fraud, I suspect its the same criminal behind the domains every time, because they all start "hs-". And you have MORONS working for you in customer service!

• 
  SwitHak (👁) (@SwitHak) reported 47 minutes ago

  @FrPhishing @malwrhunterteam Nope it's working Usual ****: NAMECHEAP:✅ SECTIGO:✅

• 
  Jamie Madden (digitalchild) (@dcwhatwhat) reported 50 minutes ago

  @TrungTPhan @pitdesi I switched from Godaddy to Namecheap years ago when they thought it was ok to have a CEO that hunts elephants. I know they're trying as a company now, but stories like the 'holiday bonus' is just the tip of the iceberg in a company ingrained with bad practices.

• 
  vyvyan basterd (@neurobashing) reported 50 minutes ago

  hey I have a bunch of names in Route 53 as registrar. I have heard NameCheap does sketchy ****, like buying up names you search and then resells at a higher price. Who is a good registrar?

• 
  King Cersei 👑 (@malianaC) reported 53 minutes ago

  @Namecheap I clicked on the “Live Chat Support” button several times and even switched over to my cellular data and it’s not working.

• 
  Stuart Coster (@StuartCoster) reported 54 minutes ago

  @MilesDilworth Great piece, Miles. 👍 It's a big problem coming up repeatedly now on local Fb groups. I traced a number of domains in local texts back to @Namecheap & reported them to its 'abuse' email, but heard no more beyond auto-response. Hope they acted! #royalmailscam #RoyalMail

• 
  REEEEEEEEEEEE (@hackingtag) reported 56 minutes ago

  @Namecheap Is PrivateEmail down?

• 
  Dumebi (@chidumebi) reported 57 minutes ago

  How @Namecheap can provide customer service at scale should be a course in Harvard. 👌👌👌

• 
  David Shelstone (@davidshelstone) reported 58 minutes ago

  @Namecheap As this scam is costing victims millions... you need to be more proactive in stopping scammers abusing your service

• 
  Pile Of Garbage (@GarbageDotNet) reported 59 minutes ago

  Aww @Namecheap sent me a "Message from Namecheap CEO" e-mail thanking me for transferring absolutely terrible ****** gimmick domains to them :3

• 
  Omar (@OmarKhafagy) reported 59 minutes ago

  Hey @Namecheap, I just asked your support rep if emails with your Private Email service are encrypted at rest. I was told no? Is this correct?