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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hangzhou |
Hosting | |
 Pereira |
Hosting | |
 San José |
Hosting | |
 Brisbane |
Cloud Services | |
 Calgary |
Domains | |
 Port Chester |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Julien Le Coupanec
(@LeCoupa) reported
@DanielF_dev @Namecheap yes all down
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InformarEs
(@InformarEs) reported
@Namecheap It is undoubtedly the worst hosting that exists. Bad service, lousy attention, they commit arbitrariness and ignore you. There is no way to communicate with them by phone, and by ticket or chat they do not solve anything.
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aws abbas
(@blogatclub) reported
All #Domains ending in .club connected in #Namecheap are down now Namecheap explained on its official website that there is a malfunction and they are working to fix it related to the main source #dns provider, and they said we will inform you as soon as Read more in the comments
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Amers
(@Amers60075625) reported
@zackwhittaker @bbkhbb @Namecheap today I had some orlando phone number try to buy the road I live on. seriously, wtf?
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Mohammed S. Al Sahaf
(@MohammedSahaf) reported
@Namecheap That tweet wasn't targeting namecheap per se. You just happen to be where I faced it last. hCaptcha has been painful experience on the Internet overall. And no, incognito didn't help. It works fine on Chrome, and that is bad. Websites shouldn't only target Chrome.
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The International Trade Council
(@IntTradeCouncil) reported
@Namecheap @tradecouncil "In order to avoid any confusion, we are closing this ticket. You have already got an opened ticket concerning this issue which is being taken care of: ticket ID SOX-179-36002" WE CANNOT GET EMAILS TO THAT TICKET. It's on a domain which is bouncing emails due to your filter!
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Victor Caballero
(@victorcab) reported
@Namecheap Over the past 24 hours there have been several outages on my hosting account/server. What is going on? Ticket ID: BDR-296-68390 Service is really becoming very unreliable.
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༒
(@ada_l0) reported
@Namecheap How can I cancel a domain and get a refund?
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Riddles
(@R_i_d_d_l_e_s) reported
@Namecheap It is false. Namecheap is the worst. @NamecheapCEO
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Christian
(@FlappyBerk) reported
@UK_Daniel_Card @GazTheJourno If that's true that makes a pleasant change from the CEO of NameCheap being made aware of blatant phishing sites, and responding by saying they don't care if it's not logged by an existing customer in a specific way, and if they don't like that they can complain to ICANN instead.
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Bren
(@Colon0h) reported
@RuneLiteClient @Namecheap damn i'd actually fall for these
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Michael Paton
(@OmniGoku) reported
@RuneLiteClient @Namecheap imagine if someone asked them to take down the runescape official sites and they actually did it,
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The International Trade Council
(@IntTradeCouncil) reported
@Namecheap @tradecouncil YOU ARE WRONG. The ticket was NEVER updated by namecheap. PROBLEM: We cannot lodge a ticket for the domain issue, without first logging in. We cannot log in because of the domain issue. SOLUTION: Fix the email filter then we can log in and verify the account.
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ℰMPℛℰЅЅ The Enchantress 👑 ✈️
(@EmpressKatana) reported
Of course I send out messages/emails to join my fanclub with my .club domain and it’s having issues. 😒 At least namecheap is updating frequently on the issue.
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The International Trade Council
(@IntTradeCouncil) reported
NAMECHEAP @Namecheap has failed to fix the email issue for International Trade Council so all emails sent to @tradecouncil.org are still down for many days. Namecheap no response to latest ticket for over an hour. Namecheap live chat useless.
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DanielF
(@DanielF_dev) reported
@Namecheap All my domains with the club TLD are down, while everything else works just normal. Are there any known issues?
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Delvy Eleiber
(@DelvyG) reported
@Namecheap There are already about 20 people with problems with namecheap, and I will be organizing a WhatsApp or Telegram group, for all those affected like me. In my case they have made me lose miles of dollars because they canceled my account with dozens of domains, Not recommended.
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Moses🥷
(@mosessmax) reported
Namecheap support is the best.
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Boss Of Digital
(@tunmiseogunniy) reported
@CountryFriedROK I recommend @Namecheap 5 star to their support service Give it a shot
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mdmck10
(@mdmck10) reported
@Namecheap Discord phishing site at hxxps://disordapp[.]gift/login, please suspend
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Pascal Idhiarhi
(@Pascalidhiarhi) reported
I want to take this timeout to appreciate the customer care of @Namecheap they helped me resolved an issue with my website that I have been battling with for 2 months now.. Reached out to them and it got fixed in less than 30 minutes
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C-rouge
(@c_rouge) reported
@ShantDotMe @GoDaddy And their stupid page errors!! Im moving all my Domains to Namecheap. 175 of 'em...
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James Cunningham
(@glasscake) reported
@ockeroid I just use GitHub pages but it doesn't support PHP. That said you can find a lot of cheap hosting alternatives and hook it up to your namecheap domain.
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Delvy Eleiber
(@DelvyG) reported
@MNaveedTahir9 @Namecheap @Namecheap is cheap, but bad in services and attention. They arbitrarily delete accounts, and there is no way to continuously communicate with them. The only answer is that you open tickets that never respond or do not solve anything.
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David Morales | Somoswebmasters.com
(@OtroWebmaster) reported
@onerinas @_ilango It wasn't Namecheap's problem, lie. It was the registrar's problem directly.
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Andrew McGuinness
(@AndrewDMcG) reported
@onerinas @OtroWebmaster @_ilango Namecheap were describing the problem from their point of view. Everyone else was also experiencing connectivity issues with the .club registry. Because it was down.
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Morgan · 🦊🔛☁️
(@indrora) reported
@cyansorcery Pure forwarding came free with my DNS host (Namecheap). Anything at one of my domains will land in my inbox, and I reply with my Gmail address. Issue is that getting email delivered into someone's inbox is messy and 80-90% of hosting is at this point on some spam list.
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Vir7uaL Gameplays
(@Vir7uaLGameplay) reported
@Namecheap @LeCoupa @DanielF_dev This really sucks, I'm losing money every second because of this. Even worse I'm losing credibility for my users! Today is CDN issue 2 weeks ago was something else and 3 weeks ago another thing...I really like NameCheap but if this continues I might leave for good.
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InformarEs
(@InformarEs) reported
@Namecheap No tickets, account deleted, domains cancelled almost two months ago. Dozens of tickets, dozens of emails, dozens of chats, never solved anything. @NamecheapCEO
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rinas
(@onerinas) reported
@AndrewDMcG @OtroWebmaster @_ilango true. my mistake in saying its namecheap issue :(