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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Samperson
(@SamNChiet) reported
Yes Tippetz is down. Yes it’s Namecheap’s fault. No your pets are not dead No you can’t see them. It’s fine I promise. Trust me Just give me a few days.
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seb1g ☭ 🇵🇸 🏳️🌈
(@sixc0pp3r) reported
@Namecheap @DDoSGUARD Please take this domain down hxxps://mirror.ganged.club it hosts doxes of others (personal info) illegally such as names, phone numbers, addresses @Hetzner_Online
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hara ; mt after dm.
(@kicsmis) reported
@kx8dery Yuk kak fast proses namecheap vpn user : apricodt12 pass : Cheap123 login 1 device
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ALL-OUT SELL-OUT
(@alloutsellout) reported
@Namecheap it's called a bounty program why i should teaching your support for free?
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
8p We got our first @NameCheap reseller client live working though getting SSL installed. Having trouble so again opening up their support.
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Namecheap Commentary
(@APT_Namecheap) reported
@tommorris @Namecheap @edent Thanks for the feedback Tom. Our system works this way because we want to limit the number of abuse reports we receive. Please continue manually filing tickets for every auto generated domain this customer buys from us. Thanks!
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Embedded Cat
(@CatEmbedded) reported
@APT_Namecheap I'm really waiting for Namecheap's response when one of their employees will enter the company bank credentials In a "bank", registered using their service.
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MalwareHunterTeam
(@malwrhunterteam) reported
In the past ~5 hours @dubstard tweeted 4 phishing sites to Namecheap. 3 of them already got taken down (one I checked more than 2 hours ago and it was already down then). That's a very big progress from "make a ticket for each one and in some days maybe 1 gets taken down"... 👏
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
11a Righting down a pro/con list in comparing our 4th web server purchase. It's down between @A2Hosting and @NameCheap. Decisions, decisions.
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Travis Pflanz
(@TravisPflanz) reported
@Namecheap Yo! Your system ****** up and suspended my domain name for phishing... But, your system is dumb and said a URL redirect with URL parameters was phishing. Uhhh. No. Plus, you system had a broken link when I tried to contact you. Do your research. Fix this and email me.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
10p Going through the cancellation process with @NameCheap on the reseller Universe Pro--explaining the non-competitive SSL pricing as the problem.
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Kwaxxi
(@kwaxxi) reported
Having issues with a lot of stuff you gotta say some company offer wonderful customer support (Amazon, Namecheap, CSMoney) and especially telecommunication companies (Telekom, Vodafone...) have a terrible customer experience. What are your worst support experiences? :D
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Repeat Brands 🔁
(@RepeatBrands) reported
@Namecheap Thank you for the corporate SM speak. I’m here to tell you, your service is a failure. You need live people to contact your customers before you pull names from their account.
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the karina-ist
(@annakarinaist) reported
@Namecheap @slimekat slimekat what issue were you having? I'm having issues with my forwarding emails getting through to outlook addresses, is this namecheap/outlook specific? I recently switched from hover.
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Nicole Eliza Chase
(@nicolechasevo) reported
@MiaPaigeVA OH and use Namecheap for your domain if you buy one I've found they are generally the cheapest option and I've not had any issues with their service.
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HS-AFTeam
(@HSAFTeam) reported
@Namecheap Hello, How is going the issue? fraudulent website is active yet. Please disable this as soon as possible. Regards
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
9p Spent an hour on with @NameCheap support--we have hit a snag. Their Universe Pro doesn't include "Auto SSL"--which I could live without BUT they charge per client $10/yr. Ugh. This unfortunately is a pricing show stopper.
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Alex Darby
(@TrentTech) reported
@Namecheap a week ago I had 3 domains transfered to my Namecheap account, two are not letting me update the nameservers, it comes up with an "oops try again later" error every time I try. Any ideas what the issue could be?
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Steve
(@ed_edwardson) reported
It does appear that @NameCheap really did take down the #AccessiBe malware. I can actually login again and perform account tasks without my keyboard focus jumping all over the page and being nagged every 10 seconds to turn on screen reader mode. That’s how it’s supposed to be.
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unknown03
(@unknown489103) reported
@Namecheap Is there a way to reveal the identity of a person who uses your service to scam and steal people’s money by creating phishing links? If so, what is the legal approach?
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Razvan Kim
(@razvankim) reported
@Namecheap The scam websites you support are also very lucrative.
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Holly Pryce
(@hollypryce) reported
@Namecheap I just tried this and it's not working! I've also tried manually deleting the plugin three times and it keeps coming back!
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Trister0
(@Trister02) reported
@Namecheap Your scam sites have ****** over ssssooooo many ppl.... and yinz dont give a **** at all
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tlansec
(@tlansec) reported
@NamecheapCEO @malwrhunterteam @0xF21D Maybe you should speak to other registrars about how they approach this problem because its pretty clear to everyone except you that NameCheap has a big problem with abuse.
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Deep League
(@deepleaguegg) reported
Hover is a subsidiary of Tucows, and few people who do real web development use them. The pricing is much higher than on Namecheap. The only advantage is a customer support line that is only relevant if you have zero experience with DNS. Otherwise, it lacks on features too.
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Razvan Kim
(@razvankim) reported
@passionmoonmoon They support scammers tho, big time. A lot of vulnerable people are getting their credit cards emptied basically through @Namecheap’s inability to handle abuse reports and ultimately turning a blind eye for profit. Don’t listen to me, just google it :)
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Robert Hollingshead
(@0xF21D) reported
@APT_Namecheap @Namecheap Oh damn, good one @APT_Namecheap This made my day.
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Repeat Brands 🔁
(@RepeatBrands) reported
@Namecheap I disagree I have made a number of attempts to resolve this at the cost of my time. You need live reps. You got back to me weeks later and offered us the option to buy the names again But one was sold already. We lost a buyer ready for another. Can you fix both issues + time?
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Ben Smith
(@_kaizensoze) reported
@Namecheap @NamecheapCEO I contacted CS about an error message and this person is copy/pasting from a knowledgebase instead of solving my actual problem. This is super frustrating.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
7p Building the @NameCheap server. Working through getting a WHM client profile built. Now trying to get the first domain pointed. I am on with their chat support to help.