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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 11 days ago
Cochabamba Domains 11 days ago
Cochabamba E-mail 11 days ago
Bogotá E-mail 11 days ago
Ciudad Jardín E-mail 11 days ago
Lima Hosting 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • hiddentoni
    🪖 (@hiddentoni) reported

    @Namecheap my website is still down please!!!

  • shonvibes
    shon.vibes (@shonvibes) reported

    @Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.

  • mrdo91169006
    Mrdooo (@mrdo91169006) reported

    @ItsAlexhere0 @grok Godaddy is fkn worst. Namecheap the best

  • NevillAmanda
    Amanda Nevill (@NevillAmanda) reported

    @NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!

  • julius24848
    Julius Bett (@julius24848) reported

    @Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

  • BROaDWaYJiM
    The Life & Times of ... (@BROaDWaYJiM) reported

    @Namecheap Needing support.

  • viralityexpert
    Alex (@viralityexpert) reported

    @Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.

  • ousher23
    not ousher (@ousher23) reported

    @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

  • Brandslewaa
    Brand (@Brandslewaa) reported

    This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

  • chanwalrus
    Chan Walrus (@chanwalrus) reported

    I think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.

  • xanthirus
    S️im Fleshulator (@xanthirus) reported

    @DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.

  • Adtastic
    Adtastic Hosting (@Adtastic) reported

    @NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.

  • crichcrypto
    thedreammaker.eth💹🧲 (@crichcrypto) reported

    @NamecheapCEO @Namecheap Seems my website is down again!

  • ChilliDoor
    David Jennings (@ChilliDoor) reported

    @ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...

  • SmallNewsX
    Small News (@SmallNewsX) reported

    @ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.

  • goldenTwine
    Subrato Paul (@goldenTwine) reported

    @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

  • ettaegbe
    Etta egbe (@ettaegbe) reported

    @taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.

  • To_bi_Bakare
    Tobi (@To_bi_Bakare) reported

    Option 3: Namecheap Namecheap accepts PayPal as well as cards if you already have or can set up a PayPal account funded another way, that sidesteps the naira-card issue too.

  • ayubhkd
    ayub (@ayubhkd) reported

    Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • MaioloCelso
    Celso Maiolo (@MaioloCelso) reported

    @Namecheap Open ticket already there. Please fix my caldav calendars

  • Darth88888
    Darth (@Darth88888) reported

    “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

  • HVemasani
    Hareesh Vemasani (@HVemasani) reported

    If you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20

  • EmpiricalFBA
    Gregg (@EmpiricalFBA) reported

    @alijcar @Namecheap We're noticing issues again too

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    @victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.

  • BROaDWaYJiM
    The Life & Times of ... (@BROaDWaYJiM) reported

    @Namecheap Needing support.

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • SolPayCash
    SolPay (@SolPayCash) reported

    5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

  • hiddentoni
    🪖 (@hiddentoni) reported

    @Namecheap my website is still down please!!!!