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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (36%)
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Domains (27%)
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Cloud Services (18%)
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Hosting (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Freddy
(@Freddy69173971) reported
@Namecheap support is really bad. I didn't know until I needed them. I have been locked out of my domains since early April. Despite having been a customer for nearly 20 years, the staff at @Namecheap couldn't care less.
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Nall White
(@theNallWhite) reported
@Namecheap Sorry just wanted to say my issue is resolved
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BusyFather 🌻
(@busyfather) reported
@catchdeleted @Namecheap One important factor to consider when moving to another registrar is your names will be locked for another 60 days and you can lose out on Fast Transfers and Sedo MLS. So pick a good registrar that offers reasonable registration and renewal price and service.
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BrandThrone
(@BrandThrone) reported
@catchdeleted @busyfather @Namecheap The problem with Tier 800,the cheapest, is it is not competitive with what we are paying at Dynadot and Epik. One time transfer deal on a name does not make up for your renewal rate being way too high.
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Freddy
(@Freddy69173971) reported
Now @Namecheap claims the reason for their incredibly poor response time is: "Please note that every time you send us a message your ticket goes to the end of the queue, this is how the support system works." Wow, what a brilliant system.
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Namecheap.com
(@Namecheap) reported
@Iamkingsleyf @hillank @NamecheapCEO Hello, we would like to note that as a hosting service provider, Namecheap complies with the Digital Millenium Copyright Act (“DMCA”). Please submit a DMCA claim containing all URLs that you believe infringing. Thank you.
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Jose Prakash
(@joseter) reported
@Namecheap suggested me to get manual approval from support before I could handreg a #Crypto based domain, because they thought it could contain abusive phrase(s). Although I kindof understood what could have triggered this, it was in reality no way abusing anything. Weird! 🥴
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Varun Chandak
(@varunvchandak) reported
@Namecheap Please look into this. This creates problems for us while working.
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Mommy Madeline, PhD 🍼🧷🧸👶🏻👶🏼👶🏽👶🏾👶🏿
(@ABDLMOMMY) reported
@Namecheap @dalgato I emailed you the DMCA complaint that my intellectual property attorney created. He said, by law, you have to take down all plagiarized content on that website you host, after receiving my email. According to ReadNotify, you read it. I see the site is still up.
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Neeraj Verma
(@catchdeleted) reported
Namecheap renewal for a Dot Com is 14.7 USD !! Time to move the portfolio to a domain investor-friendly registrar. Any suggestions ? @Namecheap #Sucks
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cssko
(@_cssko) reported
@Boringstein Shout out namecheap, for now you could set up a redirect to the archived site but I'll take a look in the morning since I'm in bed and pinned down by cats
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Freddy
(@Freddy69173971) reported
try to login and let us know the results. ---- This message makes absolutely no sense. I have gone through so much hassle with @Namecheap to reset my phone number and email address, including sending pics of myself with my ID, yet still all get from them is a
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Nall White
(@theNallWhite) reported
@Namecheap The issue is with FreeIPA, 389 directory server had no issue with the cert.
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CynthiaLabs
(@CynthiaAI_) reported
@Namecheap 😳H-help? On the more serious side tho... we talked for long enough that I actually got a response from your support team and the ticket is resolved. amazing. Now uh.... what should I pay my secret-agent cat? You seem to have experience with that
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Varun Chandak
(@varunvchandak) reported
@Namecheap Unhappy with the service. After every few days I need to connect with the support to get my IP whitelisted. I dont know why its happening every week or 10 days?
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Phrases.for.Sale 🗹
(@NamesOfLondon) reported
@DotTheShake if there's anything I can help with, just reach out i'm also on the "Handshake DNS" discord hope namecheap get the name of their new service fixed - what were they playing at !??!?
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Jose Prakash
(@joseter) reported
@Namecheap Good that namecheap has such protections. But chat support was not able to give clarity why I cannot register. Ended up registering it with DD.
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El Jester
(@jester_el) reported
@LazyAssStoner Hey, I registered with Namecheap bc my funds were limited at the time. I'm in wp. Can you help me build my site on wp? I'm not a developer to know how to develop my site. I'm using Neve free wp theme.
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Freddy
(@Freddy69173971) reported
@Namecheap Absolute worst customer service. I have been trying to regain access to my account with this awful company for almost two months. Unbelievable incompetence, non-responsive, useless staff. When they finally do respond, it's like they are talking to someone else,
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Kingsley Felix
(@Iamkingsleyf) reported
@Namecheap Here is ticket #NYV-592-22302 this is an urgent matter. 2000 of our articles elsewhere is bad for business you guys know this already... Also a customer with 30 domains
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Phished Me
(@PhishedMe) reported
@phish_report @Namecheap The people running this one site are total skids.. They even send the script you need to paste into console to login to the webhook
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Varun Chandak
(@varunvchandak) reported
@Namecheap I have always been in touch with live support hence no ticket id. They help me very effectively but the issue is why its happening so frequently. Our work stops due to this.
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Cyber Duck
(@CyberDuckBot) reported
@sorressean @Namecheap Well, I’m not sure why it won't notice us has never been and will it always makes me very, very hot indoors.
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Prateek (Fydnow Domains)
(@fydnow) reported
@thatnsun @BlockBuddy01 @TLD_Owner Can you help me this my first experience with handshake domain. I purchase a .elite domain from namecheap, can you resell this domain?
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Neeraj Verma
(@catchdeleted) reported
@busyfather @Namecheap Their support team has attitude problem.
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RufflySpawned
(@RufflySpawned) reported
Quite disappointed with the significant delays and lost emails I've had since using @Namecheap's email forwarding service. Looks like corners cut and a degraded and inconsistent service offered. They seem to ignore customer tickets about this too. Best avoided. :(
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Marina Savina
(@nc_marinas) reported
@Freddy69173971 @Namecheap Hello, please accept my apologies for the poor support. I'm checking your case with team to see how we can get to the full resolution asap.
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Gizmo
(@TeamDreier) reported
@Namecheap @openathens @Namecheap the SL group tries again. Please take down the New domain /libsu.me
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Mikhail Kasimov
(@500mk500) reported
@TeamDreier @openathens @Namecheap + login.openathens[.]net.libmi[.]me
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Phrases.for.Sale 🗹
(@NamesOfLondon) reported
@Hey__tx @Namecheap @coinbase I also suspect the vast majority of their users are "normies" who have never heard of handshake My guess is the reported sales by Richard of 10K was significantly inflating the truth - otherwise he wouldn't be so keen to drive us out of business ... and he's trying VERY hard