Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, web tools and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 27: Problems at Namecheap
Namecheap is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Awka Media↪️
(@awkamedia) reported
@Kellysome4real @Namecheap Their live support, keep telling me to submit my Credit Card
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Ross McKillop
(@rsmck) reported
@imdsm @Namecheap Indeed, carriers checking for large numbers of identical messages would be a start. There's the issue of inspecting content though and balancing it with privacy.
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ndypwll
(@p0welly) reported
@edent @rsmck The problem is @namecheap wont investigate when the do get complaints
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Toby Nwazor
(@TobyNwazor) reported
@elisedopson Which platform do you use for hosting? I usually ask my hosting platform (namecheap) for help with any tech issues and they have never disappointed.
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Mário R. Andrade
(@mariorandrade) reported
Hi @Namecheap a client of mine is having issues to login on your website to pay for his services with you. I tried recovering his login credentials but unsuccessfully. Can you help us?
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Jules At Ginger Inc
(@gingerincjules) reported
@p0welly I have reported so many fraudulent domains to @Namecheap it’s a joke. I don’t know what the hell makes them such a host of choice. Perhaps it’s their inept security response. It’s taken weeks to shut down scam domains at times and they’ve had enough evidence to drown.
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nullcookies
(@nullcookies) reported
@phat_hobbit @Namecheap To report aiding and abetting, please first submit a support ticket so our team can not give a ****.
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Rodrigo
(@Sir_L0ins) reported
@nullcookies @phat_hobbit @Namecheap Yeah, but, have you considered that they already don’t give a **** about 85% of reports? How are they supposed to handle that many reports to not give a **** about??
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Kaili Kameoka
(@kailikameoka) reported
@Namecheap trying to get to the homepage to look for a domain and I’m getting a 520 error. Is the site down? I just got a .me domain from your student program. That’s when it started happening.
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Derrick
(@ColourArtwork) reported
@androolloyd @BrantlyMillegan @ensdomains I've now been able to check Namecheap and they do support DNSSEC. Unfortunately, I don't have any .art names at NC to completely test. If using GCloud DNS, click "registrar settings" in Zone Details, copy DS values to NC. Done.
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Mário R. Andrade
(@mariorandrade) reported
@Namecheap Hey, I tried your support but it asks login information but my client only knows the username and the domain. We have a few emails that might be associated but it blocks the account for 24h after error. It's a domain for a business we can prove ownership, can you help?
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Mylius lapis
(@chillumdafoe) reported
@Diverter_NoKYC mate I'm hoping for your help.. i'm following your guide to host a vps and hit an early snag in that i'm unable to change my reverse DNS in namecheap. "Could not find A record in your domains DNS". i'm sending you sats regardless but if you can offer advice, thx in advance!!
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Gareth Corfield
(@GazTheJourno) reported
@SeanWrightSec I've heard quite a bit about Namecheap, normally from fed-up researchers who've found yet another scam routed through their infrastructure that persists despite reporting it. Seems there's a problem here.
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ndypwll
(@p0welly) reported
@gingerincjules @Namecheap Maybe it’s self fulfilling. The fact that they are so bad at dealing with them is exactly what makes them the scammers registrar of choice… Either that or the full page add in “scum bags monthly”.
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James Holden
(@jamesholden) reported
@rsmck @Namecheap Write a script to stuff the form with bad data and use up all the quota.
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railmeat (((Space laser operator)))
(@railmeat) reported
@nemesis09 We have website hosted on Namecheap. It is just a WordPress site, so it should not be to hard to move. On the other hand no one else on the project will want to deal with it, or understand the point. I guess the thing to do is wait and fix it if it blows up.
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Shah Fahad
(@MrD3vil0) reported
@Namecheap need help RMO-146-73913
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Marc Easen
(@MarcEasen) reported
@Namecheap Looks like your abuse email is no longer accepting emails. I’ve raised a support ticket via your portal.
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Bill Marcks
(@williammarcks) reported
Holy **** @Namecheap 's NS take forever the resolve. What is this, '94?
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Awka Media↪️
(@awkamedia) reported
Dear @Namecheap , disappointed in you guys!!!!. You guys locked my account due to risk management report!! And are yet to reply my email. My sites are down please do the needful
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Nicholas Barnes
(@N_A_Barnes) reported
@rsmck @Namecheap My money's on.... Never.
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Ross McKillop
(@rsmck) reported
@RobGasior It's not an ideal solution by any means, but I do wonder when it'll become an issue ... The other thing I was considering (on a wider network) is a custom resolver that checks when a domain was registered. On the first query to a domain, if it's namecheap and < 3 days, block.
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Noel
(@NoelBt) reported
@Namecheap no its in what you call personal, although strange name for it, support eventually fixed it for me, but really, this is 2021, and not only should we be able to add them, we should see all of them, your portal only displays one of them ipv4 or v6, not both, not good enough in 2021
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•εvαη•
(@ClamsMaloney) reported
@TheRegister Not surprising at all. The vast majority of phishing attempts I come across are hosted via @Namecheap, and they’ve never taken action when I’ve reported the domains. I transferred all my domains out a few years ago because of **** like this.
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Joseph Rooks
(@JosephRooks) reported
@Namecheap By the looks of it it's been an issue for five plus years. That doesn't seem like "working on the resolution" to me. Especially annoying because the entire old backend got thrown out for this.
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MONK
(@PAULMONK) reported
@bt_uk Any issues with email forwarded to accounts via @namecheap hosts today. Support call says not but mail forwarded to any account outside BT control arrives fine??
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Sam
(@Grubby_halos) reported
@maskuplease @metpoliceuk I have spoken to LAPD AGAIN and MET. I have spoken with NAMECHEAP INC. I have also written to google for right to be forgotten and outlined the stalking and what's been going on. I have contacted victim support at the advice from MET. Lawyer pointed out copyright.
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Ross McKillop
(@rsmck) reported
@imdsm @Namecheap To be fair, SMS is clear text, and there's loads of points in a network it can be intercepted so I'd have no issue with automated filtering of suspicious URLs as long as (a) you could opt out and (b) it wasn't used for any other purpose.
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Ross McKillop
(@rsmck) reported
Tried a little experiment given the prevalence of @namecheap being used for scams. I’ve blocked all their subnets from my home network and that of a family member. Going to see how long until we find a genuine site that we can’t access…
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Chris McElroy
(@SEOpn) reported
@NamecheapCEO @rsmck @Namecheap Come on. Cheap domains and a focus on registering as many as possible leads to abuse. I'm the guy who sued ICANN and Network solutions over the grace period & pre-registering domains that have been searched for. Been in the domain business since 1995. There is more you can do.