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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 57% Hosting (57%)
  • 43% Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Tuxtla Domains 15 days ago
Centerville Hosting 15 days ago
Noida Domains 27 days ago
Purmerend Domains 1 month ago
Istanbul Hosting 1 month ago
Charleston Hosting 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • elephnaburky
    elena (@elephnaburky) reported

    @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

  • wizminar
    Wiz (@wizminar) reported

    @kalashvasaniya totally agreed, one crucial advice i can give is to keep domain and hosting service different. Will ideally prefer about it can look namecheap or porkbun for domain and netlify or hostinger for hoosting rest please do your own research

  • siynrr
    Sameh Nassar (@siynrr) reported

    @Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!

  • Gamingtronium
    Gamingtronium (@Gamingtronium) reported

    @bybydev Never tried namecheap! 🤧

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.

  • rajibmondal_
    Rajib Mondal (@rajibmondal_) reported

    @jacksimone78 Yeah Namecheap I host with DigitalOcean Droplets, it's support is good and also it seems cost effective

  • Nousername_ah
    Mr. Niba (@Nousername_ah) reported

    I’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH

  • ibuildcoolshit
    Mike (@ibuildcoolshit) reported

    @kapilansh_twt Namecheap customer for 20+ years just left them for cloudflare

  • maigari_david
    David Maigari (@maigari_david) reported

    @Aditya_181105 Namecheap is a good one. Great customer support, too.

  • sjlazars
    Sanjay Lazar (@sjlazars) reported

    @baxiabhishek @Namecheap Name cheap is just that ! Cheap !! I’ve had a similar experience a year ago, and I never went back to them. Buy domains elsewhere and pay a wee bit more for peace of mind

  • saud_ilyas
    Saud Ilyas (@saud_ilyas) reported

    For the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!

  • SchraderValves
    Formerly Exit 2 🏴 ☮️ (@SchraderValves) reported

    @YourHornedGod I used to use Namecheap, never had a problem. Don't know if they are still good

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @RealTripleA I know exactly what happened. I cc'd the "host" and they took it down to prevent Namecheap from seeing it. Won't give them the heads up next time.

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

  • chriswinfield
    Chris Winfield - Understanding A.I. (@chriswinfield) reported

    @Namecheap I have been a very loyal customer for 15+ years and all of a sudden you decide to not let me register domains and put BANNED on everything. You just lost me

  • clementsauvage
    Clément Sauvage (@clementsauvage) reported

    .@Namecheap locks your account Support : You have to check the email we sent Me : No email, dumbass Support : Ok write to security, they'll reply in 2 hours Me : OK, doing it ... 5 hours later... nothing Current status: no access to my domain, can't swap my DNS. I rly think they don't give a **** about their customers... a huge and deep f*ck you. Have you seen a worst company ? Tell me more... @NamecheapCEO

  • GLAsk1d
    🇬‌🇱‌🇦‌🇸‌🇰‌🇮‌🇩‌ (@GLAsk1d) reported

    @TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? 😳

  • baro0xx
    Bennico (@baro0xx) reported

    @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

  • kylobtc
    Kylobayd (@kylobtc) reported

    @John_ACW @Namecheap Good support shouldn’t feel this slow

  • ShantDotMe
    Shant (@ShantDotMe) reported

    Hey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.

  • cosmos_genius
    Sharat MR (@cosmos_genius) reported

    @captn3m0 I got the same email from namecheap. .in domain never had allowed whois protection AFAIK but for some reason the domain contacts where all weird in namecheap. Had to manually correct it. Didn't know the domain would be suspended so soon. one week is too short a period for warning

  • learnwidjp
    Jyotiprakash Behera (@learnwidjp) reported

    Worst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.

  • Sahil_Jaiswal02
    Sahil Jaiswal (@Sahil_Jaiswal02) reported

    Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available… poor service @GoDaddy

  • synozeer
    Adam Maysonet (@synozeer) reported

    @TopShelfNames @spaceship If someone typed in the domain in their browser bar, they would have seen an Afternic lander. The person instead searched for the domain on Namecheap/Spaceship and bought it that way (aka. reg path), so they may never have even seen the lander.

  • ShantDotMe
    Shant (@ShantDotMe) reported

    Me: 19:05:35 Hey Namecheap odd IP address access NC: 20:06:15 IP address provided earlier does not belong to our service NC: 20:27:17 Yes, the IP address does not belong to our company.

  • Tng40234067
    Tung 🟠🔴 ⚔ (@Tng40234067) reported

    Imagine losing your online identity due to a registrar issue. This happens because centralized registrars like GoDaddy or Namecheap essentially rent domains to users, who have limited control over their ownership. If the registrar suspends, seizes, or loses the domain, the user is left with nothing. Doma Protocol solves this by tokenizing domains, allowing true ownership and transferability. * Tokenized domains are stored on-chain * Transferable without registrar involvement * Owners have full control over their assets This shift in domain ownership dynamics has significant implications for the future of online identities and assets. With a total network value of $27.52M and 48,421 wallets holding tokenized domains, the foundations of a new paradigm are being laid. A new era of digital ownership is unfolding. @domaprotocol @D3inc #Web3Domains

  • Nakniki3
    Nakniki (@Nakniki3) reported

    @ronisarkar_exe I’ve found Namecheap has better customer support! Super helpful when issues arise!

  • elephnaburky
    elena (@elephnaburky) reported

    Glitch uses 3 different registrars, and never have their organization name publicly listed. - GoDaddy (Glitch Store, TheWackyWatch) - NameCheap (TheProphecy, ParkPlanet, Store Redirects) - Tucows (GlitchProd) They don't use NiceNIC, which is what the Solver site uses. 10/20

  • BigAbdulWeb3
    Big-Abdul (@BigAbdulWeb3) reported

    - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

  • IMAC2
    Álvaro Trigo 🐦🔥 (@IMAC2) reported

    @levelsio Yeah moving all my domains to Cloudflare too. Namecheap ui and price sucks now .