New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bern, BE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Newportbox100s Thai (@Newportbox100s) reported

    @playnewworld I keep getting connection error. Is that normal? Schedule downtime has not came for my region yet.

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @playnewworld Issues still existing since LAUNCH...

  • Kilazyolo Kilaz (@Kilazyolo) reported

    @playnewworld Any work in progress to fix getting disconnected in a dungeon and not being able to log on. Timed out while waiting for server to describe the world its been 4 days and can't log on

  • Frame_loss Frameloss (@Frame_loss) reported

    @royshook10 @playnewworld Yeah, I'm not saying you're not having this issue. I am just saying I fast travel a lot and I only ever really dip below 300 rarely. For an MMO I think the map is also pretty small for running in comparison. And it's full so there is always something on the way.

  • IncantusX Incantus_XIV (@IncantusX) reported

    @third_artifact @playnewworld Solo player =/= PvE main. I've not had any issues in any zone, also as long as you run max 2 melee dungeons are fine, and honestly a balanced group only has 2. That said, PvE mobs need to have their staggers and skills adjusted, and respawn rates are insane. Not hard, but insane

  • Neoopets SeattleClub (@Neoopets) reported

    @playnewworld The input latency issue needs to be fixed, fire staff needs to fixed, textures failing to load, the constant azoth notification, mobs being unskinnable, a decent AA option, gold sellers need to be shot.

  • VSA_FTW Keep Cryin (@VSA_FTW) reported

    @playnewworld pretty sure your message says downtime at 1am but for some reason i'm sitting here at a "Can't join login queue" nonsense message. #fixyourgame

  • LasWreckless LasWreckless (@LasWreckless) reported

    @playnewworld Does this fix Big Corruption Portals from despawning?

  • Dreamtrip77 Dreamtrip (@Dreamtrip77) reported

    @playnewworld Is there an issue connecting to worlds atm?? If i read everything right down time starts in 2,5 hrs but cant get into anything atm

  • CakedWithKeefy Keefy (@CakedWithKeefy) reported

    @playnewworld Still no fix for the town board bug where quests become broken and we can't turn them in

  • azvdg Gabriel Azevedo 3/3 (@azvdg) reported

    @TheDaveCalaz @playnewworld Yes, it would be super hard, but as a Software Engineer myself, this is a major issue and should be fixed. There are many doors just waiting for bad people to open them and ruin everything. There are already some cases of this, but it can get much worse.

  • MissyMimay Mimay Aguiron (@MissyMimay) reported

    @mxxroman @playnewworld Are you dumb? this game had like 3 betas and all the issues right now were already found in the beta.

  • bloomingroove Bloomingroove (@bloomingroove) reported

    @playnewworld No mention of broken perks, the heavy armor damage mitigation mis-labeling (barely even tingle those big fat fks), weapon skills not working as intended, the absurd lag we've had all week on Eden, gold spammers, etc... This is ridiculous, ur not an indie dev.

  • Nightfire_Wolf Nightfire (@Nightfire_Wolf) reported

    @playnewworld Fix the ******* lag exploit in wars. There's a cov company on Empi called Lag Switch that keeps using exploits to win wars.

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld Every new MMO have issue at Start, that's normal idk why so many hate there NW is awesome

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