New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 1 |
Northampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sky Czar (@2bIT_Czar) reported
@Atherssa @playnewworld Y’all left the game calling it trash, they listened to your whining (too much sometimes) and made changes. Now that it’s in a better spot you come back and demand fresh servers because you don’t want to catch up to the people who stuck and gave them time to fix stuff. Cute.
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Sunny (@Sunnysedshits) reported
@playnewworld Yo I know y’all don’t want to tarnish your 1 Year anniversary but your game is broken and your prompts keep telling us that our connection is the problem and all you need to do is put out a ******* statement.
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Eric Benito🇵🇭 (@g0odf3llas) reported
@boydchapmanjr @playnewworld Damn i just got home 30min ago and still can't login. What a 1 yr anniversary 👏👏
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UncleHam (@AndrewB16608090) reported
@playnewworld Laughing about the musket/bow not being broken makes it VERY obvious. You’ve clearly not been shot by a musket with full stacks of mortal empowerment. Quit pretending that you play the game.
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Stevan Alberto (@WickedOne1205) reported
@playnewworld Been tryna login into us east Eden but can’t. Says world is under maintenance ?
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SBPunk (@SBpunk84) reported
@Bonzai_Badger @playnewworld Probably your potato internet or computer. No issues on my laptop
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Billy (@BillyRayfe) reported
@Cody4F4 @BryceHoeppner @playnewworld i think a lot of those issues are fixed could be wrong tho
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Mad (@FrenzyAu) reported
@playnewworld Trying to love the game again but seriously guys how can you expect us to stay around and enjoy it when the UI is still broken, Can’t hover over names and check company’s the scoreboards are always wrong example getting a war scoreboard at the end of OPR and not able to access it
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Mogetius (@mogetius_) reported
@playnewworld Fix your trade bug and your ban algoritm, it will be best gift for your birthday. Its ridicoulus been banned for a trade. Bad bad bad...
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Sunny (@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.
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⚛Atomic_West⚛ (@WestAtomic) reported
@playnewworld Anyone else getting ‘Connection Errors’ attempting to login?
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Sadvait (@AddyOPaddy) reported
@playnewworld Fix your packet loss issues ffs
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Tim "Wretched" Relva (@WretchedRelva) reported from Vallejo, California
Shoutout to @playnewworld and @amazon for being so on top of their technical challenges. I had such a pleasant encounter with a customer service rep who was able to give me solid and well informed answers supported with recent posts from the Devs. 💪🏼 #PlayNewWorld #Amazon
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Sunny (@Sunnysedshits) reported
@LostTribeGG @playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.
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n_selz (@n_selz) reported
@LockeTBB @playnewworld They definitely won’t release info on new servers until brimstone is ready. Almost assuredly they’ll release them at the start of brimstone to alleviate the high pop servers problems during brim