New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rosario, SF 1
Bern, BE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • frittan89 Freddan (@frittan89) reported

    @playnewworld fix the damn lag detected cant even play the game,

  • frittan89 Freddan (@frittan89) reported

    @MorrissyJordan @playnewworld same issue here so annoying cant play

  • elshoeght Levy Elshoeght (@elshoeght) reported

    @MiyukiVR_ @playnewworld You can comment all you want, but i'm sitting here in Q after a disconnect. That's the cold hard truth. You're not new world support either, so go have a nice day somewhere your information is correct. Your expierience isnt helping either solve mine or make me feel ok about it.

  • Zenyx_Gaming Zenyx (@Zenyx_Gaming) reported

    @GADThornton @playnewworld I don't mind queueing tbf if It doesn't disconnect

  • BagelBackpack Marc (@BagelBackpack) reported

    @JimmieSan_001 @playnewworld Yesterday the lowest queue was 3k Now they added new servers that gonna be full till prime time and we still have the same queue issue Well and even if by some black magic we get a low queue server you’d have to ditch your character and start from scratch

  • Mas_y_mas_y_mas David Moreno (@Mas_y_mas_y_mas) reported

    @FATE4k @RichardAOlsen @playnewworld I have Aorus 1080 Ti Xtreme Edition and I have noticed full GPU usage even during queue times. No bluescreen or crash though, my cooling system is really good. The game looks amazing and I play at 80-110 fps at 1440p. I DON'T have the 9/20 drivers, so that's not the issue.

  • Khumahz Jai (S-end it) (@Khumahz) reported

    @playnewworld Yo any idea how long until you fix ‘Utopia’ been in queue for 5 hours?

  • CameronParadox CameronParadox (@CameronParadox) reported

    @playnewworld I’ve been waiting for the server time fix now that time is coming I can hop on

  • MecStation Mec 🌐 🇬🇧 (@MecStation) reported

    @SWE_Motorizer @Joeking231995 @playnewworld Autorun will still disconnect you as no inputs being recorded during 20 minutes time out window. What they're doing is using a macro to simulate keyboard or mouse clicks on repeat.

  • JxAnime2000 Akiro (@JxAnime2000) reported

    @KR155_ @playnewworld The problem is that I am a dps and a solo dps without a key, nobody wants it to party

  • BagelBackpack Marc (@BagelBackpack) reported

    @RigouleBien @playnewworld Its the only way to even play at all lol They should fix their **** instead of banning people trying desperately to play at all

  • MorrissyJordan Jordan Morrissy (@MorrissyJordan) reported

    @playnewworld Lag detected disconnection, then having to get back in a que. Can that be fixed? :/

  • Sienna07250140 Sienna (@Sienna07250140) reported

    @SoulHuntah_ @playnewworld bug - restart the game and it should fix it

  • TwixLogic Ashley (@TwixLogic) reported

    @playnewworld disappointed after queueing for 20+ hours over last few days that I finally decide to pick a new server and get falsely banned after lag detected. Play time is limited as it is, will I ever get to play? :\

  • LvsyanLoL Sergi Madrigal (@LvsyanLoL) reported

    @playnewworld I have a problem. I cannot link twitch in game, I press ON and nothing happens, any help?

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