New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hillsboro, OR | 1 |
| Münster, NRW | 1 |
| Trnava, Trnava | 1 |
| Heilbronn, Baden-Württemberg Region | 1 |
| Göttingen, Lower Saxony | 1 |
| Saint Paul, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shea Bethell
(@SheaBethell1) reported
@CrysenTH @Aratoxic_ @playnewworld So then they need to close the servers off from new players once 3k or 4k toons have been created? Otherwise, as is currently evident by queue sizes, you are going to have servers with 15k players on them that only allow 2k players? Do you see the problem here?
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Mooha 🇺🇸 🇩🇪 Socially Distanced
(@MoohaTTV) reported
Rip @playnewworld servers. Watched someone in EU queue for nearly 6 hours, only to crash <1hr into game tutorial, and quit after it wanted to re-queue at 3.1K people.
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Babadykek
(@Miguel06707782) reported
@dVics_ @playnewworld is just a weird situation all around of big guilds at this point , cause many people on the big guilds like mine are super competitive and they don't want to get behind , and is not a case of a "you problem" is just a bad launch all around.
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ReZeDxSLING
(@Heyitssling) reported
@playnewworld my favorite part of the game is getting into the game within 30 minutes of going live playing for an hour then getting errors ever since with out being able to rejoin because your error<3
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Infexious💀
(@InfexiousGaming) reported
Yo, wanna test some new 5k capacity servers. I dont see how you guys are gonna fix this. 700k online, 250k can play due to caps, 950k watching ques on twitch. We need sum transparency here. Can you give us some kind of official anouncement of routemap for servers? @playnewworld
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Pedro 🇧🇷
(@blightedboy) reported
@playnewworld VOIP is not working, pls fix it
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8976
(@Mrdjay62) reported
@playnewworld massive issues 1 increasing the server population from 2k to something more u are amazon u have the biggest servers world wide not acceptable more worlds aint solving ur problems look at what people are saying 2 make it so people can transfer characters acrossworlds
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ADCArtAttack
(@ADCARTATTACK) reported
@playnewworld @FelixScollen Why did we go through a 2 week beta? Multiple play tests? Alphas.... These issues were known, we believed they would be fixed and ready. It's unexceptional that the game at max right now supports less than a half of those currently ONLINE. And rising.
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Raian Foran
(@ForanRaian) reported
@NiftyZauper @playnewworld Ah yes, "don't listen to people who are having issues." Because problems being ignored is going to offer solutions to those problems.
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محمد المري
(@MAlmarri777) reported
@playnewworld please fix the queue please we beg u
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Condiefly
(@Condieflyy) reported
@IDwasnotfound @playnewworld Server issues were brutal, hopefully you got in eventually
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Shea Bethell
(@SheaBethell1) reported
@DarthRejects @3GoneRouge @playnewworld The problem is not only the 2k cap, its that there is no cap for max players. So a server with a 2k cap can essentially have 16k players characters on it. See the problem there? Why not close servers when they have 3k or 4k toons created. Can always open again in future.. Morons.
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Dan Vango
(@DanielVango) reported
@playnewworld Actually don't get people defending them saying issues to be expected. This is a repeat of the last two betas. This should have been resolved. You have metrics, you knew what was coming. I expected it to be this bad yes, that doesn't mean it is acceptable.
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SwiftSands
(@SwiftSands) reported
@playnewworld OPENING NEW SERVERS DOES NOT SOLVE THE PROBLEM PS YOUR SERVER NAMES ARE CRAP
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Halo2018
(@Halo9087) reported
@playnewworld You throw more servers at us and hope it fixes the issue, why did you guys overlook the possibility of introducing transferable characters as well as the added servers to at least let everyone play and potentially go to the world where their friends/clan are.
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