New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • yugnammm yugna muhammad (@yugnammm) reported

    @playnewworld BEFORE TALK ABOUT THAT PLS JUST PLS DELETE QUE, ppl do that because your que server is sht and make another server is useless because human have ego for play with who ever they want and your transfer project not come yet, fix something frist before you talk about punishing sht

  • HulksGaming ProfessorHulk (@HulksGaming) reported

    @playnewworld don't get me wrong there should be an afk timer but don't act like we doing it to be ******** etc. Simple; people did not want to wait in queues so they did not leave; more servers = fewer queues, day one this should have been, hate when players get the blame for your issues!

  • matthewtanner Matthew Tanner (@matthewtanner) reported

    @playnewworld This is either a joke scare tactic, or the dev team is way out of the loop on what the real issues are. these actions will hurt regular players not afk, and it will not affect physical subversion only macros and ahk scripts. Please listen to your player base before it's gone.

  • PCosta_twitt Pedro Costa (@PCosta_twitt) reported

    @playnewworld There are no EU servers without queu,at this current time, so your plan about transfers is invalid. Fix it, dont wait for players leaving to claim a fix.

  • HonkaiStarTrain Honkai Star Train (@HonkaiStarTrain) reported

    @playnewworld FIX THE UNINITIALIZED BUG WITH ACHIEVEMENTS AND PROFILES! THIS IS A CORE MECHANIC FOR GODS SAKE!

  • GamingHabit101 Gaming Habit 101 (@GamingHabit101) reported

    These #PLAYNEWWORLD queue times are a pain.... especially when youre at position 80, get an error, and go to 1400..... 🙃

  • HowToMediaLLC How To Tech (@HowToMediaLLC) reported

    @playnewworld Just give people free server transfer and lower the afk kick time to about 30 minutes. Other than that don’t change anything. This issue should go away organically if you give players the option to move away from the overpopulated servers. (1/2)

  • Horst_from_Hell Horst Horstmann (@Horst_from_Hell) reported

    @playnewworld I try to play on european servers since last Tuesday, no chance. If you guys would simply setup more servers for Europe, this problem with afk timer subversions would not even excist. And now you waste time with punishing players who want to play instead.. really great!

  • JubinmerkD JubinmerkD (@JubinmerkD) reported

    @playnewworld This game is the most basic casual **** show of an mmorpg I've ever seen in my life. Sure it hit all the marks but as simply as possible. The server issues are a joke, the unbalanced as all hell pvp is a joke and that's 90% of the damn game. Pathetic.

  • kennunn7 ken nunn (@kennunn7) reported

    @OuchPotato1 @playnewworld @WheaT0ast Add more worlds problem solved not every would needs to be heavy and be a zerg

  • Lifeisabitch691 JustAnotherPerson (@Lifeisabitch691) reported

    @playnewworld game keeps freezing out of nowhere and either it somehow recovers or it crash and have to wait in line again so frustrating. I tried reinstalling , updating my drivers and even moved it to my SSD and it still freezes from time to time . Please fix

  • ITS_JUST_ZERO Zero (@ITS_JUST_ZERO) reported

    @playnewworld ya blame the players for the problems when your server are too ******* small...

  • ERefusenik Eric P Hall (@ERefusenik) reported

    @smoresandoreos @NWCompendium @playnewworld Incorrect. There are such long queues becauyse these spastic ***** think adding 50 new 2000 cap servers does ANYTHING to fix servers with 4-6k+ people trying to play on them

  • Sweaty_Fat_Nerd Musty Gorilla (@Sweaty_Fat_Nerd) reported

    @Headstrong55 @playnewworld Its not a problem just because its a problem for YOU

  • SolonasCY Solonas Antoniades (@SolonasCY) reported

    @playnewworld nice one waiting 10 hours to join on server and after 30min got lag detected with no reason and now again 10 hours kick the afks and ban the macros afk systems

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