New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1
La Broque, ACAL 1
Seattle, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Washy_J88 James Wash (@Washy_J88) reported

    @DemocracyIsGone @playnewworld What are you going on about? My issue is they said we would be able to transfer regions, so we some of our group set up on NA until transfers opened, now we’re stuck split up. Our plan was to all move to a server once transfers open. Learn to read idiot

  • ragectl #️⃣ ragectl follow (@ragectl) reported

    .@playnewworld can you please fix these 'cull' missions not applying evenly across animals. Wolves/Boars/Rabbits etc apply in all levels. Alligators/Lynx and some others do not. It's REALLY ANNOYING having to travel for these. #PlayNewWorld @AMZNGameStudios

  • SCirkit91 ShortCirkit (@SCirkit91) reported

    @TSM @playnewworld I love Green, but the Marauders on my server are all about treaties and deals. Anyone looking to recruit on a service that ISN'T Tuonela??

  • rognposen JLL (@rognposen) reported

    @playnewworld Problem is: I want to move my char to my first server choice. I already have my first character there, and noe I want my second character there also. This you say is impossible. Why?!?! I cannot log on more than one character at the time, so cannot see the problem.

  • wenger_03 Furthi (@wenger_03) reported

    @aKeptPet @OzEyeAm @playnewworld Because that's the only way to get what you want...to play with your friends. I don't say it's good what they did I just gave a solution for the problem

  • brookslewellen Broomba (@brookslewellen) reported

    @towelthetank @playnewworld disabled all my services, and background programs and apps (except windows things) and the game play for anew World has been smooth, better and much improved with little lag, consistent 60-111 fps for over 5 hours last night and 12 hours today!

  • FECalzada Fernando E Calzada (@FECalzada) reported

    @playnewworld @SomeIdiot18 @playnewworld Don't play stupid with that response. Or do you want us to believe youre too dumb to know the difference between refunding a game and cancelling a preorder. You made false promises and now you don't intend to fix the fiasco you caused.

  • msav_ Mike (@msav_) reported

    Please fix @playnewworld - Briedablik

  • MrWickerstv Wickers (@MrWickerstv) reported

    @playnewworld how frequent will bug patches be implemented e.g every week ect. Some rrwlly game breaking bugs like the repeaters not working in wars

  • TheProjHope Homeless Outreach Program Enhancement (HOPE) (@TheProjHope) reported

    Due to a little technical issue we'll be having @PixelSaid taking over for the remaining 2 hours! They'll be doing some casual quest clearing in @playnewworld!

  • CumfartSolo Solo Cumfart (@CumfartSolo) reported

    @playnewworld just curious how long it takes to get a ban request email back? ive been waiting 4 days for no email.. getting over this service

  • Houston__Texas Houston 🌎☄️💕 (@Houston__Texas) reported

    @playnewworld can’t even play the game. Keep getting a network connection error.

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    I was so hyped for @playnewworld but day after day I’m slowing realizing just how much of a **** show this game is right now, it was no where close to ready for launch. You guys screwed up what could have been an insane game, fix your ****.

  • PI4SS4V4GE mαciel (@PI4SS4V4GE) reported

    @playnewworld There's any trouble about farming ursus hortus? Got some people saying that it could give me a ban

  • TheRadioHipHop Danny (@TheRadioHipHop) reported

    @playnewworld there are some huge problems with italian language traductions, like in the description it says 0.03 minutes while in english it cleary says 10/20/30 mins depend of the item, and even the gear augment that some food or potion gives is wrong! please fix it

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