New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 1
Albolote, Andalucía 1
Santa Cristina Valgardena, Trentino-Alto Adige 1
Parchim, Mecklenburg-Western Pomerania 1
Senftenberg, Brandenburg 1
Berglen, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • pechthefarmer pechthefarmer (@pechthefarmer) reported

    dear @playnewworld , look like tonight im playing world of warcraft .... i keep getting disconnect meanwhile im in the queue .

  • logan54936624 logan (@logan54936624) reported

    @playnewworld wanna fix your ******* server, waited 4 hours to get kicked out of que

  • TheTruth9683 Mando83 (@TheTruth9683) reported

    @playnewworld I have a limited time to play a day due to work and family and these login ques are unacceptable, you deves need to pull your head out of your asses and allow server transfers so I can choose what server I want to play on daily otherwise I want a refund

  • spok987 Daniel Ressurreição (@spok987) reported

    @playnewworld I'm here but the server TAMAG is impossible to play!!! Line over 1500 players less 3hrs in the line. If you didn't be disconnected!!! If your game don't crash!!!

  • realArchie_Boi Archie Boi (@realArchie_Boi) reported

    Welp had to happen eventually, got a @playnewworld server error at like 400 in Q. Stream is getting pushed back another couple hours.

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    I have some news, the error popped back up... Except this time, it brought back up the queue screen! I didn't lose my spot either! Amazing job @amazon, @DoubleHelixGame, and @playnewworld! You guys/gals are on your game! Thank you greatly! #Gaming #NewWorld #MMO

  • RPGrizzy Ryan (@RPGrizzy) reported

    Yo @playnewworld I've been in queue for 5 hours. Idc about that. What I care about is it saying "failed to join login queue" when I'm about to be put in to the server after the 5 hour wait and now back in a queue of 2369. My guys.. what is this? That's another 6 hours min. Lol

  • MirxnChill 🧸 (@MirxnChill) reported

    @playnewworld fix this bullshit. how am i in queue then get disconnected from queue only to have to restart at 2k+ ppl again

  • MarkBunner1 Mark Bunner (@MarkBunner1) reported

    @playnewworld @banksytwitch Please fix the slow clunky roll. Closed beta roll bow hip fire was so smooth and not op at all.

  • DodgeThis657 Daniel Walker (@DodgeThis657) reported

    @playnewworld I’m trying to log in to Vinblain US East. And I keep getting the connection error “timed out while waiting for server to spawn player”

  • bulbabrablo . . (@bulbabrablo) reported

    @playnewworld please address the problems in dungeons, some servers are completely blocked from evolving since the Amrine Excavation is unplayable. Currently playing in Taparloka.

  • jackobuddy Jackobuddy (@jackobuddy) reported

    @playnewworld for people having issues loading the world and character list, changing DNS servers to 8.8.8.8 (Google) and flushing DNS seems to help in most cases. Let the devs know so they can fix the DNS issues. LMK if you need more details.

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

Map Check Current Status