New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Northampton, England 1
Istanbul, İstanbul 1
Hillsboro, OR 1
Münster, NRW 1
Trnava, Trnava 1
Heilbronn, Baden-Württemberg Region 1
Göttingen, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • psythes James (@psythes) reported

    @playnewworld why is my gpu at max in the queue and overheating. Not even in the game. Played beta with 0 issues and now my MSI 2060 rtx is overheating. Can you please advise a fix please?

  • BBladeVII Nico (@BBladeVII) reported

    Yo it's the third time in different days where I crash for different reasons. First day I died and I couldnt spawn, one day for connection issues and today game crashed. Do something because there are too many bugs @playnewworld

  • Beyond_Eternia Beyond Eternia (@Beyond_Eternia) reported

    @playnewworld Our group voice chat quit working in area that was having crazy respawns and lag. Also ran into a issue where my nodes were not showing on the compass. Other than that, been having a blast playing the game.

  • OnlyFollwClowns Clown Patrol (@OnlyFollwClowns) reported

    @playnewworld A lot of you retards must think they just click a button and type in "addserver.exe" to fix these issues. A lot of people to follow here.

  • kelt3k keltek (@kelt3k) reported

    @playnewworld Hello, New World Twitter Account. I need help fixing my issue. I need a girlfriend

  • 8pointedstar2 8pointedstar (@8pointedstar2) reported

    @demoniawow @Michael09436909 @playnewworld Let’s be realistic, one of the biggest and most popular MMO’s is going though some crap resulting in players leaving, it’s not hard to see this game would be popular at launch, it will only last a few weeks. It’s not an issue to kick off over.

  • CameronParadox CameronParadox (@CameronParadox) reported

    @playnewworld I’ve been waiting for the server time fix now that time is coming I can hop on

  • frittan89 Freddan (@frittan89) reported

    @playnewworld fix the damn lag detected cant even play the game,

  • elshoeght Levy Elshoeght (@elshoeght) reported

    @MiyukiVR_ @playnewworld You can comment all you want, but i'm sitting here in Q after a disconnect. That's the cold hard truth. You're not new world support either, so go have a nice day somewhere your information is correct. Your expierience isnt helping either solve mine or make me feel ok about it.

  • MorrissyJordan Jordan Morrissy (@MorrissyJordan) reported

    @playnewworld Lag detected disconnection, then having to get back in a que. Can that be fixed? :/

  • Mas_y_mas_y_mas David Moreno (@Mas_y_mas_y_mas) reported

    @FATE4k @RichardAOlsen @playnewworld I have Aorus 1080 Ti Xtreme Edition and I have noticed full GPU usage even during queue times. No bluescreen or crash though, my cooling system is really good. The game looks amazing and I play at 80-110 fps at 1440p. I DON'T have the 9/20 drivers, so that's not the issue.

  • JulieenBC Mbapper 🐢 (@JulieenBC) reported

    @playnewworld Fix your queue…

  • brucewk Bruce W.K. (@brucewk) reported

    @noelwalling @playnewworld I know networking and server infrastructure is hard, but I'm really having a hard time wrapping my head around the fact that an MMO published by the same company that owns AWS didn't solve let alone reduce the same issues that have plagued MMO launches since the 90s 🤷

  • frittan89 Freddan (@frittan89) reported

    @MorrissyJordan @playnewworld same issue here so annoying cant play

  • JxAnime2000 Akiro (@JxAnime2000) reported

    @KR155_ @playnewworld The problem is that I am a dps and a solo dps without a key, nobody wants it to party

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