New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffpees 🔴 LIVE🔴 Jeff (@jeffpees) reported

    Using lag exploits to win wars in @playnewworld is super cringe. 😒

  • OttersTTV OttersTTV (@OttersTTV) reported

    @playnewworld War is seriously broken. its just 100 people on a flag that lags the server and nobody can play. fix?

  • Darkheartedlife ☠️NightFall☠️ (@Darkheartedlife) reported

    @playnewworld heads up your game is causing infinite loading screen at res at camp. Don't know if it's cities too gotta restart to fix. Will that high power usage be fixed and the lag is serious since last update.

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld , I found out an issue that I never cared to pay attention to. When you're fighting, and switching between weapons, sometimes the weapon gets stuck rotating unless you completely stop moving. Next Tweet

  • jmars2382 Jared Marshall (@jmars2382) reported

    @nvidia @playnewworld just bricked my GPU. Didn't know there were even issues with this until after my card blew up and I searched Google Not having a huge warning pop up all over the place of a known issue like that is grossly negligent.

  • Nightdeed Bobby K (@Nightdeed) reported

    @playnewworld HUGE CHEATS with ice gauntlets! Please fix this asap since a lot of players are using this exploit to gain territories and such.

  • Madrai_ Madrai (@Madrai_) reported

    @playnewworld Why is it after every maintenance, weekend, the servers seem to get worse as far as stability and stuttering/lag? I haven't played for 2 days, was fine for the last week, and now every enemy seems to just be stutter walking, and I get random lag spikes.

  • orifter Orifter (@orifter) reported

    @playnewworld - US EAST Minda Server crash? --- states Maintenance on a Saturday night? Really?

  • GunPlay__ Blake (@GunPlay__) reported

    @playnewworld can we get a fix for there being 100000 enemies insides one another when it’s only supposed to be one

  • Crason8 Crason8 (@Crason8) reported

    Dear @playnewworld ... PLEASE fix your chat system, it's the worst I've ever used and it's SO important in MMORPGs, thanks!

  • ctlnls louis (@ctlnls) reported

    @playnewworld fix the goddamn lag in sieges ffs

  • MKyrkopoulos Mic (@MKyrkopoulos) reported

    @playnewworld Fix the bug that froze everyone on the points at wars !

  • CommeDeGarcones Antonio 🇵🇷 (@CommeDeGarcones) reported

    Is Minda server down? @playnewworld

  • Kronzik_ Kronzik (@Kronzik_) reported

    I can’t track any ore in @playnewworld but I have 100 mining. Could be standing on top of ore and no indicator on compass. Never worked since starting the game. Any help? Resource tracking seems to be broken.

  • WolfpackCasey WolfpackKC (@WolfpackCasey) reported

    @playnewworld @amazongames Why have you not fixed this quest yet??!! Was reported back in beta. "Shrouded in Twilight" final step is to collect 14 items, but they currently ONLY drop from ONE mob in the area. Please fix it. Waiting to kill him 14 times is dumb.

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