New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • chris91820336 chris (@chris91820336) reported

    @playnewworld fix server lag and rubber banding I payd for a product which I can't Evan ******* play

  • Lozyboi Lozy (@Lozyboi) reported

    @paul_torneto @playnewworld Cause the game is broken

  • Ley_Troll Alex Senpai (@Ley_Troll) reported

    @playnewworld After this patch, we, players who like to play tank, are even more punished for playing tank than we already were. It just make no sense that a ''Tank'' only can resist a few hits until die. Please, fix this because ''tank'' is no more a reality after this patch.

  • 3Nok_ 3NoK (@3Nok_) reported

    @playnewworld Yo, stop the auto-bans and provide detailed reasons why. I have friends who are getting reported before wars, getting banned, no one has any answers as to why when we approach you. Then their ban is lifted only after the war. Which serves the reporters motive. Fix it.

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Pineaqples @Sequisha @playnewworld Or wait 2 years for AGS to be make it actually a game and not a **** up of endless broken steps. congrats you have finished the alpha

  • PreyBones PreyBones (@PreyBones) reported

    How’s @playnewworld now? I took a break from it at level 28ish and just came back and my server is a ghost town now. I know it had its issues but heard a lot of stuff has been fixed/patched.

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @INeKroSI @playnewworld Yes I love the game too and have 100 hours in as well and didn’t have this problem until they start the server transfers and now I can’t last 5-10 minutes in game without it crashing to desktop.

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld AGS so i take it giving ppl more stable gameplay with no lag and rubberbanding is not a critical issue even tho they paid for something which they can't play unless you are in EU or us....**** AGS

  • enriquefaria21 Enrique Faria (@enriquefaria21) reported

    @playnewworld Can you fix the bug that is in the trading post, i cannot transfer I am stuck because it says that i have articles published in the store, i need to transfer my character and I cannot because the market still bug!!! 😡😡😡

  • INeKroSI Mahmoud (@INeKroSI) reported

    @SirCoomes22 @playnewworld Bro i found a solution, you would have to use a vpn to solve the crash issue, i have tried it and it worked out well for me .

  • enriquefaria21 Enrique Faria (@enriquefaria21) reported

    @playnewworld pls fix the trading post bug!!!

  • Skycald1 Skycald (@Skycald1) reported

    @playnewworld why not compensate players with in game items or gold for all the bugs that have caused players trouble?

  • poppyfresh6 poppyfresh (@poppyfresh6) reported

    @playnewworld Ban for nothing, ban for bad words in a ticket in what only ask about problems with wrong ban... I will unistall gg wp ez 1 month losing time and money

  • CdubFromMI Cody (@CdubFromMI) reported

    @jham710 @dechimonx @playnewworld This is insane. The smug ***** on Reddit somehow make it even worse. Try to draw attention to an issue and suddenly the anticheat detective bluebrothers themselves show up. Ridiculous.

  • MattODly Matthew O'Daly (@MattODly) reported

    @playnewworld LOOK YOU GUYS HAVE A PROBLEM WHEN THE OTHER TEAM CAN KILL YOU IN YOUR SPAWN THAT SHOULD NOT BE ALLOWED. MAKE IT FAIR EVEN IF YOU ARE OUT MATCHED.

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