New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • hnrqfaitta Henrique Faitta Chitolina (@hnrqfaitta) reported

    @iconlyblue @playnewworld Disagree with you, Im a developer too and there's no "100% game". I played the beta and there's no critical bug that doesnt allow you to keep playing. They can keep updating and fixing the bug with the game released, theres no problem with that.

  • Gr3atL3viathan Megalodong (@Gr3atL3viathan) reported

    @YuSchmax @MarcelvMartins @playnewworld And sieges aren’t gonna be reliable until they balance the weapons properly. This last beta they arbitrarily cranked up Explosive Cannon damage so high that nobody could win a siege, HP pools below 2k would get one-tapped. Money fix is 100% needed, siege balance over time.

  • wowbenso Daniel Phillips (@wowbenso) reported

    @BigHecLIVE @playnewworld The bugs are not an issue they are very minor did you even play the game for more then 10 mins ?

  • Inctiz CRRRRRRRRRR (@Inctiz) reported

    @coolierewind @playnewworld did not know about this one, but should be easy to fix.

  • TeamBKO Blackout Gaming (@TeamBKO) reported

    For both the Closed and Open beta, the game became playable multiple hours before it was scheduled to be playable. Was this by design or by error? If by error, what is being done so that the release time stays true to what will be advertised? @playnewworld

  • brpublic brpublic (@brpublic) reported

    @Gulyabanicrypto @playnewworld I'm so sick of people saying "fix" the game without prefacing which bugs are showstoppers. It's a $39 game that is so fun to play and... wait for it... NO SUBSCRIPTION. If you don't like it, come back later. Haters are less competition for resources.

  • Mey07z mey💊 (@Mey07z) reported

    @playnewworld I don't care if it's buggy, just release it on Sept. 28! Please take a lesson from Bethesda. I don't care if it's full of bugs. Please fix them in subsequent updates! Please let me start playing on the 28th!

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @iconlyblue @playnewworld Unfortunately, a series of enemies are in this game And in the name of further delays in the main launch, they are hitting the regular game startup system Amazon should not delay the game again We know the game has many problems Which should solve problems on a weekly basis

  • IgorLinharesTt Igor Linhares (@IgorLinharesTt) reported

    @Nate50723854 @lvckone @playnewworld I linke to think this Open Beta was just to test Server's Stress and PvP/leveling changes, cause there were no content additions and they increased the amount of servers for every region; this time there was no queue to login.

  • Lufye3 Niemand (@Lufye3) reported

    @iconlyblue @playnewworld I don't know what you're expecting the game to do very well it had a few small problems but they can still be fixed. this is a mmorpg and will continue to get patches and fixes. this isn't a triple a tittle like cyberpunk or anything else.

  • ClubGullible Gullible_Club (@ClubGullible) reported

    @Oeconomia @ARAME74 @playnewworld My dude, there's no problem with planning vacation in line with a game. Its more responsible than binging for 16 hours and then calling out of work with no warning

  • Gazreyn GΛRΞTH (@Gazreyn) reported

    @Gulyabanicrypto @UrbanBravo_ @playnewworld I don't think so. In closed beta it was endless queue times, crashes, no quest markers, invisible lasers, invisible trees, dupe glitches and a ton more. Sure this beta had issues, but very little were game breaking.

  • spicychickengod jacobandreww (@spicychickengod) reported

    @RPAC99 @playnewworld Always anticipate server issues on release day. Any time I’ve requested off for a game it turns out to be a waste cuz the game doesn’t even work day 1. Hopefully that’s not the case with new world but I wouldn’t be surprised.

  • MartinZacko Martin Začko (@MartinZacko) reported

    @playnewworld @TelaAzul4 I had issue of blue screens after 5 hours of gameplay. Managed to play about 19 hours during week and had 4-5 times completely frozen PC and I had to forced restart.

  • Gulyabanicrypto Gülyabani (@Gulyabanicrypto) reported

    @playnewworld Just fix your game first.

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