New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Northampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 2bIT_Czar Sky Czar (@2bIT_Czar) reported

    @Atherssa @playnewworld Y’all left the game calling it trash, they listened to your whining (too much sometimes) and made changes. Now that it’s in a better spot you come back and demand fresh servers because you don’t want to catch up to the people who stuck and gave them time to fix stuff. Cute.

  • Sunnysedshits Sunny (@Sunnysedshits) reported

    @playnewworld Yo I know y’all don’t want to tarnish your 1 Year anniversary but your game is broken and your prompts keep telling us that our connection is the problem and all you need to do is put out a ******* statement.

  • g0odf3llas Eric Benito🇵🇭 (@g0odf3llas) reported

    @boydchapmanjr @playnewworld Damn i just got home 30min ago and still can't login. What a 1 yr anniversary 👏👏

  • AndrewB16608090 UncleHam (@AndrewB16608090) reported

    @playnewworld Laughing about the musket/bow not being broken makes it VERY obvious. You’ve clearly not been shot by a musket with full stacks of mortal empowerment. Quit pretending that you play the game.

  • WickedOne1205 Stevan Alberto (@WickedOne1205) reported

    @playnewworld Been tryna login into us east Eden but can’t. Says world is under maintenance ?

  • SBpunk84 SBPunk (@SBpunk84) reported

    @Bonzai_Badger @playnewworld Probably your potato internet or computer. No issues on my laptop

  • BillyRayfe Billy (@BillyRayfe) reported

    @Cody4F4 @BryceHoeppner @playnewworld i think a lot of those issues are fixed could be wrong tho

  • FrenzyAu Mad (@FrenzyAu) reported

    @playnewworld Trying to love the game again but seriously guys how can you expect us to stay around and enjoy it when the UI is still broken, Can’t hover over names and check company’s the scoreboards are always wrong example getting a war scoreboard at the end of OPR and not able to access it

  • mogetius_ Mogetius (@mogetius_) reported

    @playnewworld Fix your trade bug and your ban algoritm, it will be best gift for your birthday. Its ridicoulus been banned for a trade. Bad bad bad...

  • Sunnysedshits Sunny (@Sunnysedshits) reported

    @playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.

  • WestAtomic ⚛Atomic_West⚛ (@WestAtomic) reported

    @playnewworld Anyone else getting ‘Connection Errors’ attempting to login?

  • AddyOPaddy Sadvait (@AddyOPaddy) reported

    @playnewworld Fix your packet loss issues ffs

  • WretchedRelva Tim "Wretched" Relva (@WretchedRelva) reported from Vallejo, California

    Shoutout to @playnewworld and @amazon for being so on top of their technical challenges. I had such a pleasant encounter with a customer service rep who was able to give me solid and well informed answers supported with recent posts from the Devs. 💪🏼 #PlayNewWorld #Amazon

  • Sunnysedshits Sunny (@Sunnysedshits) reported

    @LostTribeGG @playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.

  • n_selz n_selz (@n_selz) reported

    @LockeTBB @playnewworld They definitely won’t release info on new servers until brimstone is ready. Almost assuredly they’ll release them at the start of brimstone to alleviate the high pop servers problems during brim

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