New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Parchim, Mecklenburg-Western Pomerania 1
Senftenberg, Brandenburg 1
Berglen, Baden-Württemberg Region 1
Papenburg, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DyerSituationz 🏳️‍🌈Branflakes🏳️‍🌈 (@DyerSituationz) reported

    Hey @playnewworld Will there be a bug fix to parts of armor disappearing when lag happens? Also, plain black dye??

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    After see what is coming to Aeternum in a few weeks i can only say i'm excited about all those changes/updates/improvements @playnewworld, but i think u should focus with "farmers bots" problem, is very frustrating report them a thousand times during weeks for nothing...

  • RyokinT RyokinTv (@RyokinT) reported

    @playnewworld This does not fix anything wrong with the game. It's sad you don't understand why people leave the game.

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @mpandu_nky @playnewworld @TheWheelOfTime Then watch the stream and link your account. They will be available when you next log in. Whats the problem?

  • DenverDean25 Dean Ski (@DenverDean25) reported

    @playnewworld I think I'm officially done. When you decide to fix the bot issue on every serving stealing all our mats, please post something on your feed. I'd love to come back one day.

  • NNimruth nimruth (@NNimruth) reported

    many ppl having problems with topaz drops @playnewworld. here is a better design; keep the requirement for gypsum as 10 but increase the daily topaz drops to 12. even if someone couldnt manage to get 10 in one day at least they can compensate it on the next day. #NewWorldMMO

  • ArajanKadal Arajan (@ArajanKadal) reported

    @playnewworld Hey, did you ever considered implementing Ironman mode in to the game? Because honestly if you would fix some basic AI issues with monsters in few places, that would be a very fun way to engage with the game.

  • germanocassese TekkenJlN (@germanocassese) reported

    @Juni48l @playnewworld 590-599 would be fine. All the rest not. Because you wouldn't have expertise for it. If u have 540 expertise you can't upgrade even a 600. If u have instead 590 expertise upgrading 600 gears wouldn't be an issue.

  • Sixoul Sixoul 🍐 (@Sixoul) reported

    @playnewworld I'd like to see them do anything with this **** for excuse endgame and exploited to hell system. Fix the game. Get actual GMs to monitor and ban players. Holy **** it's not difficult

  • gnosidan Gnosidan (@gnosidan) reported

    @playnewworld got real fun when 75% of your opr teams are life staff/void gauntlet - but somehow hammer is still the problem

  • Y0shiR0cks Yoshi Rocks (@Y0shiR0cks) reported

    @playnewworld Please FIX WARS!!!!

  • Allylfc1 AllyLFC (@Allylfc1) reported

    @playnewworld EU Central Vega server down, any info about this please

  • MauiWauiTM maui wowie (@MauiWauiTM) reported

    @playnewworld So I was just wondering. Are you gonna fix the issue where T-Mobile LTE router users can actually connect to your game? I have 25-50 ping usually on East Coast servers. Why is it 279ms for me? Why can I not connect and why am I the only person in queue.

  • KripplerTV Krippler (@KripplerTV) reported

    @playnewworld please I’m begging you to fix the chat bug after exiting OPR/Expedition. Would honestly be the biggest QOL bug fix. Please and thank you!

  • Originalfen2 Originalfen (@Originalfen2) reported

    @playnewworld i say this a patiently as possible could you please for the love of god fix the dam known bugs in the game that have been there since closed beta. Run bug in wars, outpost rush cant talk in global afterwards. War lag ia horrendous. I really want this game to survive

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