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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in | |
 Münster |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Dice
(@dice90) reported
@mrgarrison1993 @playnewworld Nope. I've tried everything possible to fix it too. Even tried using cmd to scan and repair files... nothing. Looks like it's on EAC's side.
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Cozaa 🌹
(@GZ_Cozaa) reported
VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up
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RottenAppleNY
(@Rotten_AppleNY) reported
@playnewworld can't log into game after steam update, constant error messages #NewWorldMMO #NewWorld
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kieran
(@STARLlKE) reported
@playnewworld @Steam steam update won't let new world run because eac is flagging steam as a cheat and new world is not detecting that steam is running please fix this lol!!
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Ed
(@Mamagrainn) reported
@astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢
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Stay Awake Games
(@StayAwakeGames) reported
@playnewworld Is there a support Twitter? Waiting for an announcement about the “Steam is required to play” bug. People are deleting easy anti cheat certificates trying to find answers and it’s giving them more problems.
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Luther_Yungblood
(@wado1) reported
@Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.
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Allan Mougenot
(@AllanMougenot) reported
@playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓
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Giaant
(@ThisIsGiaant) reported
@creativem0dz @playnewworld it's an easyanticheat error i play apex
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S.C.Scott
(@S_OneScott) reported
@playnewworld New maintenence to fix Unrecoverable error and an error surrounding a .dll file.
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Isaque Burgheri
(@IsaqueBurgheri) reported
@NewWorldBrasil_ @playnewworldbra @playnewworld "Unrecoverable Error, you must be logged in to steam to play." C:\Program Files (x86)\SteamLibrary\steamapps\common\New World\EasyAntiCheat\Certificates\deleteall Deletem os arquivos de certificado !! Aqui funcionou !!
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HeyItsMax
(@HeyIts_MaxTV) reported
@playnewworld People cant launch the game from steam after updating windows, please launch a fix (Must be logged in to steam error)
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kyle
(@kylesonnabend) reported
@playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!
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Shest
(@ShestD2) reported
@dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.
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DrZadam | Ghost |
(@zadam_dr) reported
@playnewworld @SerMedieval We are getting a error that we must be logged into steam to play the game.
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🚑 Amy 🚑
(@emtamy03) reported
@playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?
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Zach Martin
(@97zmartin) reported
@playnewworld Is anyone else getting the easy anti cheat error when they try and launch the game? I played fine yesterday and now its doing it all of a sudden.
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Cody Newberry
(@codynewb2015) reported
@Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error
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Jesse O'Brien
(@jesseobrien_) reported
@playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.
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Jamie
(@randomlyjme) reported
@playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺
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Merrill Lines 🎃
(@merrill_lines) reported
Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam
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Operator Yankee
(@Operator_Yankee) reported
@playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat
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Shawn
(@Burnatoast) reported
@dice90 @theywantthenick @playnewworld Getting all those errors as well
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Alan Dice
(@dice90) reported
@mcmaster @playnewworld I thought it did for me too... until I tried to join the server. :( That gave me a new error. Troubleshooting continues.
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𝔠𝔬𝔡𝔶 ࿏
(@astrophiliacxx) reported
@Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?
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Juby
(@JubyJams) reported
@playnewworld getting a untrusted steamclient64.dll error when launching. Please help!
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Summer Enthusiast
(@mjhpx) reported
@playnewworld you've got a major outage on your hands -- everyone's client is telling them that steam must be running to play for the last ~30m
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Alan Dice
(@dice90) reported
@Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol
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Jeremy Barnes
(@jeremy2020) reported
@playnewworld Ya'll wanna wake up and fix the easy anti-cheat problem? Developers, stop using this trash.
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Alan Dice
(@dice90) reported
@waximo @mrgarrison1993 @playnewworld It got me further but then I got a new issue. lol I'm trying to verify the game files now.