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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (56%)
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Online Play (22%)
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Game Crash (22%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint Paul |
Sign in | |
 Albolote |
Online Play | |
 Santa Cristina Valgardena |
Online Play | |
 Parchim |
Sign in | |
| Senftenberg |
Sign in | |
| Berglen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Pradyut
(@Pradyut393) reported
@playnewworld @GilbyRanger Fix the godam war exploit.
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Studingo
(@studingo) reported
@Johan50123 @playnewworld @EmilEntenburg I dont see what your issue is?
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Pradyut
(@Pradyut393) reported
@playnewworld Hello. When are we going to fix the the lag exploit with warhammer that attackers are using in war, and pvp in general? Thanks. @amazongames @AmazonHelp
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John
(@John26119933) reported
@playnewworld you need to fix the Depths Dungeon story mode quest. I’ve done it 3 times. I died on the last boss and because I died I don’t get credit? I wasted 30-45 min per run and complete the dungeon but because I died I can’t complete the quest?
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Serrinest
(@serrinest) reported
@BarbacKTV @playnewworld Favorite NPC I hope they never fix her
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Kami
(@Shriike) reported
@playnewworld @EmilEntenburg Also the economy is broken. For instance did you know if you Learned a Legendary Schematic, when you finished craft an item from said schematic is is Bind on Pickup. What kind of asinine thinking is this. Player driven economy my butt. This is not a successful way to have an econ
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Castiel Mellon
(@ElusivePapa) reported
@playnewworld Hello when will we begin to have access again on transferring characters this is a major issue going on with no news.
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Magz
(@MagzReloaded) reported
Dear @playnewworld PLEASE fix amber gem scaling. Not being able to use an off hand in end game is miserable.
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บีลูกกระจ็อกตำแหน่งนักเลียตีน
(@psycho_k1tten) reported
@playnewworld But utopia so much lag for PvP
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Mathias
(@MathiasdoesIT) reported
@playnewworld @EmilEntenburg OR, OR, ORRRRR. Just use Faction Armor. Cuz 22% dmg reduction from all dmg is JUST THAT MUCH BETTER. Fix ya broken game.
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Tomas
(@tomas75a) reported
@playnewworld You guys need to fix the chat. All the time messages lag after several minutes to 30 mins. Or until you send a few other messages. You wont even see your own message until you type 2-3 more. Fix this fast plz it's annoying as hell!!!
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Damiano
(@Damiano61885081) reported
@playnewworld @EmilEntenburg fix the ice bug in war!!
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Xinxubai 。
(@XinXuBai) reported
@playnewworld @EmilEntenburg 11， But the process is very boring. Still wondering why heavy PVP games rely on PVE's behavior to solve the problem. If the game wants to be comprehensive, why is the content of PVE so simple?
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Dill
(@Dilllllion) reported
@Gothalion @playnewworld fix this ****. Make the game unplayable
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BOGZ
(@Its_Bogz) reported
@playnewworld @EmilEntenburg 1- Economy is broken. We need a way to make gold other than player to player contact after level 60. How did you expect this to work?! 2- There needs to be a company treasury log for donations and withdrawals! 3- YOU STILL CAN’T PROPERLY TYPE COMPANY DAILY MESSAGES!
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Josh
(@jmfp808) reported
@Ayo_ItzRed @playnewworld @EmilEntenburg IKR. "We're aware of the issue" should be enough. People should just be quiet and patiently wait for them to fix bugs 3 weeks later to disable it 3 hours later to release it 3 weeks later to disable it 3 hours later.
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Dott
(@Dott86284398) reported
@playnewworld @EmilEntenburg fix the damn game aint nobody cares about PVP guides
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Petter Hansson
(@Petter95swe) reported
@playnewworld Please for the love of god fix the damn fast travel system. IT CANT cost that much azoth to travel.. if not fast travel then fix mounts or something. running around like we are now is unbearable.. JUST DO SOMETHING!
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isJeffu
(@isJeffu) reported
@playnewworld In restless shore and get Lag detected and then the character_persist_error even though I never switched servers. Went back into queue for 2 hours. In for 30s and the same error occurs. Back into the queues. Please Help.
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SeCritSquirrel
(@SeCritSquirrel) reported
@playnewworld This game has some serious growing pains to get through if it intends to have any sort of longevity. The mid level grind is horrible, end game is virtually meaningless, the economy is broken and wars are woefully unbalanced and plagued with issues. I'll wait for @playlostark
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Jennifer
(@Jennife80278055) reported
@playnewworld @EmilEntenburg Fix the game first
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Xecutioner #S10
(@harari_tw) reported
@playnewworld @EmilEntenburg fix Light Armor damage bonus.İts not giving %20 damage bonus
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Kasper MC
(@kamoch7) reported
@playnewworld @EmilEntenburg Fix the exploids in wars please
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OP🌴
(@Oilups) reported
@playnewworld @EmilEntenburg Fix PvP. There are currently 3 major game-breaking exploits that have existed since beta
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Foldedgoose
(@Foldedgoose) reported
@VizualAbstract @playnewworld @EmilEntenburg My company is about the lose 2 of our territories due to this bug, if they can't fix it now at least postpone all wars until after the fix is issued.
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Alleric 'Ulti' Enslin
(@AllericEnslin) reported
@playnewworld @EmilEntenburg There's no greater feeling than actually have a lag free batt... oh wait
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Samuel Walczak
(@JudioDeNaranja) reported
@Miasmax1 @nwdb_info @playnewworld Sure, but with that attitude this wouldnt even be an issue.
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Triple_G
(@Triple_Gz1) reported
@playnewworld Fix list for me.. PVP lag, Outpost Rush switch on, War Cooldowns, inspect players, War UI, invasion reward scaling, ANY damage scaling bugs, Myrkard rewards back on. The foundation is there need fixes and a roadmap ASAP.
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Pedro Collado
(@colladx) reported
@playnewworld can you fix the warhammer quest?
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Lesiaf
(@Thalesiaf) reported
@Johan50123 @playnewworld @EmilEntenburg Your only issue is believing all the **** you read on GPU problems. Your gpu stats ain't even that bad. Try lowering settings or something. You'd expect to run everything perfect on 10% usage?