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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shane McCabe
(@ShanieLang) reported
@playnewworld Can you please fix: The lag issues The Rapier Speed Bug The slow speed glitch The lag The terrible amount of grinding you guys have, Levels, Crafting, Watermark. Why is Gypsm not available while doing PVP. Why is it only available for doing PVE??? This game was suppose to be PVP
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James Rhodes
(@JamesRh61022918) reported
@playnewworld @grav3diggaz when are you going to fix the movement bug?
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Steven the Heathen
(@JerseyFinFan) reported
@LogitechG @playnewworld but only if they fix the spear so its accepted as a suitable melee in war.
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James Rhodes
(@JamesRh61022918) reported
@playnewworld @ravecore666 when are you going to fix the movement bug?
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🐊 Tel.OS 🐊
(@telosv2) reported
@Gooboberti @F0X_82 @playnewworld How much is Amazon paying you to lie? The game has less active players than before the merges. Your server may feel fuller but overall the game is down another 15ish percent than before tgem. You can like something and still admit its problems.
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SuperDotaPlaya
(@SuperDotaPlaya) reported
@playnewworld What issue, this is something that sounds bad, should clarify if this is for bots or not :(
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James Rhodes
(@JamesRh61022918) reported
@playnewworld when are you going to fix the movement bug?
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Wattestok
(@wattestok) reported
@JamesRh61022918 @playnewworld You will get an answers on questions like this more quickly on the forums, but I can already tell you that this issue is on their list :)
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Ash 🔞
(@Caffeinate90Ash) reported
@playnewworld Please fix the lag
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld you should fix the problem with bots, it's annoying and frustrating try to farm any material and see the same bot u have reported a thousand times before farm in front of you again without any penalty or ban
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Squire
(@SirArtLovett) reported
@playnewworld fix you game + ratio + you fell off
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NoSwear
(@NoSwearW) reported
@StretfordEndG @KreaytionTV @playnewworld The game was actually ok when they released it, but they broke it with every new update, because they rolled them out every week and never tested them. Bugs in this game were not that bad, but with every update came new way to glitch the game.
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James Rhodes
(@JamesRh61022918) reported
@TheGameHamster @playnewworld A relog is not an easy temp fix. You have to be logged out for around 3 minutes. In that time, you’re replaced in the war roster and receive a 1 hour ban hammer for opr. So no. Not an “easy fix”.
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Gep
(@AzgarthXx) reported
@playnewworld Fix your netcode omg. This "PvP" game in unplayable with the lag. Ppl teleporting everywhere in duels, atks playing sound effects of you hitting the opponent but in reality you arent hitting them.
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TheGameHamster
(@TheGameHamster) reported
@JamesRh61022918 @playnewworld You realize coding and finding a bug is a difficult and involved process right? They are looking at it, be grateful. They could have ditched the broken game for 9 months like eso did.
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Reverend Big M
(@BigM_TV) reported
@BrickbrigadeTV @playnewworld A huge part of the issue is the new bugs that get introduced with each patch that don't get fixed for an entire month or more. People get tired and leave. They need smaller bug patches every 3-5 days, then the big monthly content update.
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Pwn1
(@Pwn114) reported
can you ******* restart your servers?????? Tartarus is lagging like ****. @playnewworld
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Dr.Smiley
(@Drsmiley72_) reported
@telosv2 @F0X_82 @playnewworld It's sad. I played for around 300 hours right at launch. Was fun But went downhill pretty fast sadly. I keep watching hoping something will be fixed. But seeing the same bogs and issues either not be solved or keep returning is sad... Maybe one day. Till then I wait.
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DarkDay
(@Dark_Dayy) reported
@King_R0D @playnewworld Who's we? I have plenty of patience. Enjoying it while they fix stuff 🤷
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Dr John Smith
(@KThoth313) reported
@playnewworld Are you also going to fix the random 400ms ping spikes that started occurring today? Traced all I can & cant find anything wrong, but limited by hidden nodes on Amazon lines.
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Gary Scott
(@StretfordEndG) reported
@KreaytionTV @playnewworld because it was rushed out and although they were told time n again about the bugs and issues in beta they chose to ignore and release.
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Gary Scott
(@StretfordEndG) reported
@SCTMetal @gavinmargret33 @playnewworld consider the peak is about 10% of what it was on release, thats the sign of a dying game, its been 3 months this arguably has been one of the worst performance over a 3month period of almost any game. Server merges, dead guilds , issue after issue, this is almost life support
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Joe Risk
(@NotXilent) reported
@playnewworld stop focusing on pointless aspects of end game. Fix core elements like changing weapons and dodging. Start with something simple that will have the biggest impact. Maybe it’s not simple, maybe you need to rewrite code. So make it happen. Stop wasting everyone’s time
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Crownleaf
(@Whizeguy1) reported
@ZiNT18559847 @playnewworld You better off troubleshooting through another game. All games run fine only new world has desync and lags in big fights, so I wouldn't troubleshoot via issues you have in this game
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Rich
(@Rich38179611) reported
@playnewworld Be able to open inventory while running, Be able to share quests with group members, Fix the icon issue of them always being something else pictured, better grouping functionality so you actually feel like a group not just a couple of people together doing solo stuff...
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James Rhodes
(@JamesRh61022918) reported
@TheGameHamster @playnewworld shutting down trading and the market immediately to fix an issue is ok, but a movement bug thats been known is something so gamebreaking hard to figure out and fix that it takes 3+ months? Hell, at least ESO and other mmo's didnt let bugs that bad go for that long.
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Chattur'gha
(@coreymahair) reported
@playnewworld What is the issue exactly?
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Rantabulus
(@RantAbulus) reported
Balance ur weapons and fix ur game, 200 people just quit today cos of the BS Ice Gauntlet, Void Gauntlet, Spear, Rapier medium / light meta. Mutations wont save the game if u dont fix the base combat in PvP. @playnewworld
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🐊 Tel.OS 🐊
(@telosv2) reported
@Drsmiley72_ @F0X_82 @playnewworld Feels like we paid them to be beta testers at this point. Normally a game does prolonged testing before launch, they seem to be doing it in reverse. Maybe a year from launch they'll have worked out those issues. It's got a solid base but they have no idea what to do with it.
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Gary Scott
(@StretfordEndG) reported
@KreaytionTV @playnewworld honestly for me, the only way would be to fix ALL the bugs, and do either server wipes or completely new servers with correct code, bug fixes etc, the biggest bonus is obviously its B2P so you should bring back a lot of people who enjoyed it before the haxxors