New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about New World by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

New World Outage Chart 11/27/2022 14:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 71.11% Sign in
  • Online Play 13.33% Online Play
  • Game Crash 8.89% Game Crash
  • Glitches 6.67% Glitches

Live Outage Map

The most recent outage reports and issues originated from:

Loading map, please wait...
GermanyRecklinghausen Sign in
United StatesPhoenix Sign in
AustriaVienna Online Play
AustriaVienna Glitches
ItalyFiladelfia Sign in
SpainUtebo Glitches

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

New World Issues Reports

Latest outage, problems and issue reports in social media:

    @playnewworld I wish you would fix the damn "Lag Detected". It is making this game horrible. Also who thought it was a good idea to introduce a very large map where you have to run everywhere, no mounts. And it should be point and click on wayshrine and travel.

  • JustJaded_ Just Jaded (@JustJaded_) reported

    @playnewworld Please fix your game. I have repeatedly gotten the "Unrecoverable Error". "No Product Information found, cannot initialize game. Please Contact Customer Support for this product" I've done every "fix" that is recommended and still doesn't work. Fix or refund me my money

  • DjRonnie_B Ronald Brown (@DjRonnie_B) reported

    @L0V3L3TT3RR @DragontheAlan @playnewworld Anything in particular you do to get it running? I keep getting an error along the lines of no internet connection when trying to log in. I’ve tried everything I could find on Reddit to fix

  • TchoupiLama Hugo (@TchoupiLama) reported

    @MorganasPhotos @playnewworld seems like a you problem

  • DukeSlothTV DukeSloth (@DukeSlothTV) reported

    @Kniraven @playnewworld The problem with running sword without shield isn't primarily the loss of attribute point (though it's a problem for reaching capstones), but moreso that most left side abilities just aren't very good in most situations

  • DukeSlothTV DukeSloth (@DukeSlothTV) reported

    @Kniraven @playnewworld The problem is that the average player - as in any online game - is usually sticking to the meta. So if something is actually viable in that regard entirely depends on if the player making the party thinks it's viable. Take for example SnS DPS. It's absolutely viable in terms of

  • magyarawake no one (@magyarawake) reported

    @playnewworld I know you guys don’t do any controller support, I’ve made it work with a steam controller config, but since the last little patch I can’t move my camera left or right when moving, it’s made the game officially unplayable on controller, guess there is little hope for a fix?

  • funke_dee Dan (@funke_dee) reported

    @primegaming @playnewworld Can’t get on the website. Is there a known issue? Thanks.

  • PerandorYT perandor (@PerandorYT) reported

    @playnewworld just shut the servers down already fresh starts already dead

  • SyraTonl Tonl Bridlewood (@SyraTonl) reported

    @playnewworld Will you fix Legate's Ring back to the boss instead of chest already :D

  • SouperSide SouperSide (@SouperSide) reported

    You need to fix whatever is going on with Frislandia server since the last patch, everyone I know hits lag spikes randomly. Some days not at all and sometimes over and over. @playnewworld @amazongames

  • LadyTetheala Lady Tetheala❤️REBRAND Reveal🔞 (@LadyTetheala) reported

    @playnewworld could you maybe fix the taxes for the new servers? everyone is losing money and honestly walking away from the game out of frustration. cool thanks

  • JayOddity Jay Oddity (@JayOddity) reported

    I enjoyed the @playnewworld Forged In Aternum video. I wish it was a little longer. I think the devs talking about sound etc from the Dev updates should move into this style and the Dev updates be mainly reveals and big issues. Interesting talk though. @OG_GameDev @dev_katyk

  • flubaphone 𝖕𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝖏𝖔𝖗𝖉𝖞 👑 (@flubaphone) reported

    hey @playnewworld do we have an actual fix for dynasty mutations coming? cause these barrel fights are unfairly balanced and nearly impossible it feels like.

  • kitty_cakess kitty (@kitty_cakess) reported

    @MADshadowman @TESOnline @playnewworld We need elon musk to buy them all and fix it

  • opheliajadex Cersei (@opheliajadex) reported

    @playnewworld The drops are disabled early. It’s not time to close them and it’s not working for me. That’s unfair. Either you posted the wrong time or it’s messed up either way it needs fixed.

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • NiftyZauper Niftyzauper (@NiftyZauper) reported

    @playnewworld Hey @playnewworld, how long the servers down for??????

  • doughalbrooks Doug Halbrooks (@doughalbrooks) reported

    @playnewworld Why are worlds showing in Maintenance at 4PM Central time? We just got booted from Seer as we were about to start an instance. Just came back to the game and I see not much has changed since I abandoned it last year. Still the same glitches and errors constantly

  • veuveee shan wow (@veuveee) reported

    @NiftyZauper @playnewworld Are you on Valhalla? I got kicked too from “lag” and it put me in a queue of 89, and it didn’t move for a good 3 mins. Idk what’s going on

  • iSPEZZ iSPΞZZ 🌻 (@iSPEZZ) reported

    @playnewworld hey @playnewworld Castle of Steel just crash now the world server is down

  • addccp adm (@addccp) reported

    @playnewworld The game has massive desync issues. Rubberbanding enemies, non connecting melee hits, abilities that go through enemies. You do realize that right??

  • shagkie Unknown (@shagkie) reported

    @playnewworld anyone else have problem connecting to Sentinel? Got an error mesg "the server is running a different version" but my steam doesn't show that I need to update...

  • noIPv6 👻 spooky ipv6-only networking 👻 (@noIPv6) reported

    @sp33inModz @Ryan230995 @playnewworld my solution is “shame the publisher into fixing their broken product so that users don’t have to break their networks to use it” 🧐

  • BandiiBean BandiiBean (@BandiiBean) reported

    @playnewworld you guys having trouble w/ the Update? #NewWorldMMO

  • The1Gwob Gwob (@The1Gwob) reported

    Dex in opr so broken. Really makes it not fun to play. @playnewworld plz halp

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @Smiffles @playnewworld Oh sweet, haven't been near my PC for 2 days but was still a problem before that, fingers crossed they've finally unfucked it.