Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Online Play (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Brown
(@DanLBrown_) reported
@playnewworld Whenever I open the game it turns off my connection to twitch, then when I go to turn on the twitch connection, it’s not turning it on. Is there an issue with that at the moment or is it just me?
-
Jeremiah 🍥 The New World Bard
(@24KBrownMagic) reported
Sooooo maybe in #PlayNewWorld we can have a queue fix where if you get disconnected, you get your place back in queue or back into the game if you try and reconnect within a certain amount of time. I just got disconnected, feelsbadman
-
graybeard
(@graybea89766559) reported
@playnewworld please fix the Queue this is insane! Over 2 hours and only halfway to getting online 😞
-
Relic_EU
(@RelicTheQT) reported
@playnewworld I dont now this right, but couldnt you see how many copies of the game you sold. And if your servers are 2k people max. Well you should have the a rough astimate of how many servers are needed right? or is this a login issue ( too many trying to login at the same time)
-
Shea Bethell
(@SheaBethell1) reported
@DarthRejects @3GoneRouge @playnewworld The problem is not only the 2k cap, its that there is no cap for max players. So a server with a 2k cap can essentially have 16k players characters on it. See the problem there? Why not close servers when they have 3k or 4k toons created. Can always open again in future.. Morons.
-
BlueLynx
(@Zaknefian) reported
@ny_slacker @playnewworld @brianlitster lol, there's other servers to play that doesn't have ques, you know that right? that's the issue with the player, not new world itself.
-
Mirage
(@1gorillatank) reported
@playnewworld ping is crashing to west coast over and over, if disconnected put into high que, no problem with any other MMO playing east from west.
-
Blood
(@Bl69died) reported
@playnewworld PVP bug, people in invincible, 7 day respawns, respawning in tutorial dead. Not able to do anything. This need fix asap
-
محمد المري
(@MAlmarri777) reported
@playnewworld please fix the queue please we beg u
-
Infexious💀
(@InfexiousGaming) reported
Yo, wanna test some new 5k capacity servers. I dont see how you guys are gonna fix this. 700k online, 250k can play due to caps, 950k watching ques on twitch. We need sum transparency here. Can you give us some kind of official anouncement of routemap for servers? @playnewworld
-
SwiftSands
(@SwiftSands) reported
@playnewworld OPENING NEW SERVERS DOES NOT SOLVE THE PROBLEM PS YOUR SERVER NAMES ARE CRAP
-
Raian Foran
(@ForanRaian) reported
@NiftyZauper @playnewworld Ah yes, "don't listen to people who are having issues." Because problems being ignored is going to offer solutions to those problems.
-
ReV0h
(@ReV0h) reported
@playnewworld fix your login servers. Went from 752 to 655, dc'ed. 1175 to 1152.... back up to 1203.... down to 1105, failed to join login queue, please try again! Get your **** sorted
-
Dan Vango
(@DanielVango) reported
@playnewworld Actually don't get people defending them saying issues to be expected. This is a repeat of the last two betas. This should have been resolved. You have metrics, you knew what was coming. I expected it to be this bad yes, that doesn't mean it is acceptable.
-
Mooha 🇺🇸 🇩🇪 Socially Distanced
(@MoohaTTV) reported
Rip @playnewworld servers. Watched someone in EU queue for nearly 6 hours, only to crash <1hr into game tutorial, and quit after it wanted to re-queue at 3.1K people.
-
Jorge
(@whitesagecrista) reported
@playnewworld Im more inclined to know if your working on that input lag
-
Pedro 🇧🇷
(@blightedboy) reported
@playnewworld VOIP is not working, pls fix it
-
Luke_Harley
(@LukeHarley16) reported
@playnewworld Well i get people being angry, i for one was quiet and didnt say a thing waited for my 4 hour slot to open up and boom Failed to Login. thanks i guess ill play next week when its calmer
-
Aleksi Vanha-Similä
(@AleksiVS) reported
@playnewworld About 2 hours ago I got disconnected from the game. Waited 500 person que for about 1,5 hours. After that I got error message "Failed to join login queue" and didn't get in. Pressed play button again and now I'm 1049 in que. Any chance you can help? Sarkhani-Metsola
-
ReZeDxSLING
(@Heyitssling) reported
@playnewworld my favorite part of the game is getting into the game within 30 minutes of going live playing for an hour then getting errors ever since with out being able to rejoin because your error<3
-
Baconbender
(@Baconbenderr) reported
@ZFSheep @playnewworld @TEAMEVGAUK Damn sorry to hear this, thought they fixed this issue.
-
ToxicAlleh
(@ToxicAlleh) reported
@playnewworld Hey! i just sat in queue for 2 hours and got a disconnect when the queue was done and now im back at the end......... Could you help me?
-
dojade
(@dojade2) reported
@playnewworld @playnewworld Could you confirm that you know about the issue of players with a different type of queue that is broken and is not moving? Our queue is not working at all. We cannot join! Should we remove our characters and create new one? (happened after the maintenance)
-
Rawvvi-
(@rawvvy) reported
@playnewworld Any news about fixing the issues?
-
ZephylTheToxic
(@ZephylTheToxic) reported
@TCG2385 @Lyravar1 @playnewworld these are not "some kind of issues" this is every-*******-mmo-release-in-past-20-year issue, where company is flooded with players because they go for post hype infrastructure rather than launch infrastracture
-
edvinas
(@edvinas26925320) reported
@playnewworld please make characters not server locked for few days so people could play the game until the server problem is fixed
-
Stoff
(@The_Stoff) reported
@playnewworld Out of curiosity, did you not know how many copies you sold? In europe right now, 170k are playing, 340k are in ques. It's not even close. Personally, I've not had the blessing of getting ingame yet. This is not something I am supportive of, you need to fix this now.
-
Bax
(@Bax_cd) reported
Any ETA on server fix '' Atlantis '' South America @playnewworld ?
-
Babadykek
(@Miguel06707782) reported
@dVics_ @playnewworld is just a weird situation all around of big guilds at this point , cause many people on the big guilds like mine are super competitive and they don't want to get behind , and is not a case of a "you problem" is just a bad launch all around.
-
Shea Bethell
(@SheaBethell1) reported
@CrysenTH @Aratoxic_ @playnewworld So then they need to close the servers off from new players once 3k or 4k toons have been created? Otherwise, as is currently evident by queue sizes, you are going to have servers with 15k players on them that only allow 2k players? Do you see the problem here?