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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (43%)
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Online Play (29%)
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Game Crash (29%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Albolote | Online Play | |
Santa Cristina Valgardena | Online Play | |
Parchim | Sign in | |
Senftenberg | Sign in | |
Berglen | Sign in | |
Papenburg | Game Crash |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@JeffBezos I am a loyal customer of Amazon for many years however recently, I was watching a video for a promotional item via a twitch drop for AGS @playnewworld, but due to a technical issue, I have not received the item and no resolution has been offered.
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Topher
(@Topher_TTV) reported
@GahlahadTV @playnewworld I know a lot of people on my server had trouble finding the aged wood on my server. The most rare item I was able to obtain was a legendary fish - which surprised me because I literally wasn't using any bait at all.
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Spanky
(@Spanky10589199) reported
@paradoxdriver @playnewworld Absolutely. I'm 100% in agreement that they should address issues before launch. However, I'd encourage you to research what's been said vs what's been done by AGS up to this point.
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MADshadowman
(@MADshadowman) reported
Hey @playnewworld what are we gonna do about people deliberately playing copyrighted music over proxy chat to get streamers and youtubers in trouble? any solutions for that? #newworld #newworldmmo
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld some actual support would be nice on this issue of the drop not working. Like twitch says it's up to you guys to sort out? So what gives??
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charlie
(@iamnotcj) reported
@goodboykola @playnewworld @LexWexy There should still be a way to go about deleting it, that’s honestly more of steams issue than any individual game tho
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Willey Dillsky
(@WilleyDilly) reported
@DFdezLois @playnewworld Dude never heard of stress test I guess lol beta progress gets wiped so an easy fix is just don’t play.
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gahlahad
(@GahlahadTV) reported
@Topher_TTV @playnewworld Yeah could have easily been an issue of population. The majority of players were probably all still in the first five territories during beta. Since pigments are just cosmetic (used for dyes and housing) I do hope they increase spawn rate or number of nodes. 🤞🏼
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld So all servers experienced different stuff so some servers did have really bad bugs. Mine was damn near perfect. We had very little issue with the game. It's hard for me to judge its over all state based on this.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld I feel I have been cheated out of a Verdant trapper skin for a technical problem. Please where can I get the skin now?
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld Also bugs and issues only puts it beyond cyber punk lmfao. That game was literally broke.
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Tristan
(@realltaxb) reported
@Fwaankie @JuxtoG @playnewworld there were lots of stuttering and lag on some of the more populated servers
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Was able to claim the most recent skin from gamescon but the golden rage was giving me issues and I reached out to support during and after the redeem time period.
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k00k
(@k00ksta) reported
@playnewworld who do we reach out to for problems installing technical test?
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld The game developer of the broadcasted game is responsible for fulfilling Drop rewards in-game. Please contact the specific game developer directly for any questions, as Twitch Support do not have the ability to provide or issue drops.
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Powerhelm
(@WizardsUntie) reported
@studingo @Casperite2 @playnewworld Changes are to be expected obviously. I mean fixing stability issues in Wars where many were freezing is a change technically. Leveling curve adjustments and changes to weapons (most likely fixes to bugs but probably some rebalancing of power/effects) as well.
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Omega9156
(@Omega91561) reported
@playnewworld did the problem with the title screen killing gpus ever get fixed? I don't want to play the open beta and have my gpu die on the title screen... thank you for reading this
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld Are u working to fix The optimization? I hope Yes.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld All I am asking is that you honor, the offer for the promotional twitch drop because I did infact watch the stream but due to a technical problem I did not receive the drop.
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Bryttni the Brotagonist🏳️🌈
(@BryttniTV) reported
@Dooginstein @playnewworld Was the hardware issue ever sorted out? That made me a bit nervous...
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Winston Wander 🇧🇷
(@winstonwander) reported
@playnewworld He is Wolf have problem with timeline
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Vivelli
(@_Vivelli) reported
@playnewworld Who can we contact to get help with the tech test code not working? Steam keeps saying I already have it, and then it gives me a connection timeout error.
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PHaRTnONu
(@PHaRTnONu) reported
@playnewworld @KinkalowLambkin I have played decades of pvp games.... You need regional servers. Ping was a HUGE HUGE issue in closed beta, it actually split a few guild/companys because fighting in horrid lag the ping can be make or break gameplay.
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ً
(@dontbuyhoes) reported
@playnewworld did you fix the combat?
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Is there any way that people that had issues claiming the golden rage armor will be able to get help from support to remedy that issue? I had the watch time on twitch but every time I went to claim it never did. Tried contacting twitch support and AGS but no one could help.
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iBK Shadow
(@iBKShadowTTV) reported
@OminaiE @playnewworld *****, didnt no one say **** bout the game being unplayable. i played just fine with minimal issues. fix your trash *** rig and internet and maybe it wont be so bad.
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Cavalcante
(@p3rn1nha) reported
@paradoxdriver @playnewworld And i Will Not, 3 day's u cant test ****... In almost three weeks they could Not fix the exploit in dupe items and board quest, and others imagine in three day's
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Fwankie
(@Fwaankie) reported
@JuxtoG @playnewworld Haha it might happen! I need me fix brooo
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iBK Shadow
(@iBKShadowTTV) reported
@OminaiE @goodboykola @playnewworld news flash dumbass since u wanna comment on my thread. every online game released has server issues and dc problems, year out. you deal with it as time goes on. quit stupid **** commenting on people’s post. no one cares about irrelevant *** opinion. tweet it to ur 1 follower
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
@playnewworld who do we reach out to if we have a question about a technical test???? I am having issues but I have no clue who or how to reach out to anyone to try and figure out the solution.