New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 05/22/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (100%)

    Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CumfartSolo Solo Cumfart (@CumfartSolo) reported

    @playnewworld just curious how long it takes to get a ban request email back? ive been waiting 4 days for no email.. getting over this service

  • Ezouvo steve, the man with no name😑 (@Ezouvo) reported

    @playnewworld They fixed the server issues yet?

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    @playnewworld Don’t join guys, you’ll put in a week worth of time into this game just for everything you did it get bugged and wiped away, they don’t fix bugs and don’t give a **** about player base. Stay away before you get sucked in and spit out like the rest of us.

  • Schrumpelhut23 Schrumpelhut (@Schrumpelhut23) reported

    @Paradox_EP @playnewworld then tell your friends to join your server, problem solved. Holy **** ofc you cant join f full servers thats the point of the whole thing

  • JukezMcDuk JukezMcDuk (@JukezMcDuk) reported

    @playnewworld can you guys fix the guild message feature? When you try to type a message and hit the letter M or any other letter on the top of the UI it closes the guild message out.

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @will90184963 Can you address the issue of people stuck on different regions who followed your advice and come up with a solution. Or at the very least respond and acknowledge the issue!!

  • flickymyfluck FlickmyFluck (@flickymyfluck) reported

    @playnewworld I'm afraid of buying your game because of the graphic card issues I keep hearing about??? 3080ti curious if its still happening?

  • Treej720 Treej (@Treej720) reported

    @playnewworld It’s kind of hard to carve my destiny when I can’t even join a queue into a world. Fix your game.

  • RaiderGreen1 Raider Green (@RaiderGreen1) reported

    @SasquatchSenpai @playnewworld @AMZNGameStudios You'd think Amazon with their massive data centers all over the world wouldn't have an issue with something like this

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.

  • PhDSimmer Cat (@PhDSimmer) reported

    @playnewworld I waited 3hrs to get in, server error kicked me back to the queue .... another 3 hour wait. I just turned off the game. So annoyed.

  • GuigarcezBR Joao Garcez (@GuigarcezBR) reported

    @playnewworld The queue errors and resets are getting out of hand. Please fix it guys. Waiting for hours just to get reset is extremely annoying.

  • totem_irl TheRealTotem (@totem_irl) reported

    @KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you

  • lukaraujo Rukas :) (@lukaraujo) reported

    @playnewworld You realize that we have 21 servers with less than 1k players on SA, yet we're the region with the most locked servers worldwide? are you guys thinking about this at all? Everything you've been doing has been damage control and even your 1.0.1 hotfix didn't fix ****

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld You’d think being Amazon and Amazon dedicated servers it could handle a invasion, and a war with a bunch of people using ice gauntlets to lag the server up. “Know issue” they’re working on it.

  • TheRadioHipHop Danny (@TheRadioHipHop) reported

    @playnewworld there are some huge problems with italian language traductions, like in the description it says 0.03 minutes while in english it cleary says 10/20/30 mins depend of the item, and even the gear augment that some food or potion gives is wrong! please fix it

  • AomoriWp Draxido (@AomoriWp) reported

    @pabloelchelero @playnewworld the problem is not only about full servers but people are not gonna be able to change regions aswell

  • SeeingDouuble Christian Carter (@SeeingDouuble) reported

    @playnewworld Fix your mob spawns in Reekwater, kinda pathetic

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @spiketheimpaler Your managing to find the time to respond to people and yet ignoring all the players stick on different regions who followed your advice!! Can we have a solution or at the very least address the issue and respond to us!!

  • HydraMuller HydraMuller (@HydraMuller) reported

    @DrLupo @CouRageJD @playnewworld Not to say it was not warranted but our purples decided it was a good idea to throw shade at green due to them packet flooding by grouping up on a point causing lag , enough for them to not get hit by attacks

  • _Qui_xotic_ 🥸 (@_Qui_xotic_) reported

    It seems like @playnewworld isn’t addressing issues with the game fast enough at all

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld you really need to work on your servers i play eso with 230 ping and it runs god dam smooth has hell.your game i play on 220ping and its lag and rubberbanding short out your god dam **** or make servers world wide

  • bestsniper20k best-sniper (@bestsniper20k) reported

    @playnewworld is there currently any issue with the servers in eu ? Because it is so lagging never happened to me before. World Sanor

  • WhatsAPaladin Spoony One (@WhatsAPaladin) reported

    @playnewworld Can you fix the fishing quest.. i am level 100 fishing but your game isn't ticking off that i have achieved this and i spent 24 hours fishing for this.

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld should release separate app’s for faction chats so I can stay tuned in while off the game. I know what you’re thinking, “BUT, SPIES!” You would simply use your same login info for whatever you purchased the game through to link your account! This would be ELITE! 😫

  • 13fzi . (@13fzi) reported

    @_evloseR @playnewworld @newworldforge how did you fix it

  • wlsantanna Wallas Santana (@wlsantanna) reported

    @playnewworld The game is causing video loss after a while when playing with Vega graphics, tried w gtx 970 and had no problem, tested with Windows 10 20h2/Windows 11 final build

  • fishhead_gaming The Little Fish Head (@fishhead_gaming) reported

    @playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @FreedomAlehandr @playnewworld why are you not responding to any of the players trapped on different regions as per your advice. Come up with a solution for the problem you created or at least acknowledge the issue.

  • Sedgythurgo Sedgythurgo (@Sedgythurgo) reported

    @playnewworld fix outpost rush queues I beg