Nintendo Switch Online

Nintendo Switch Online Outage Map

The map below depicts the most recent cities worldwide where Nintendo Switch Online users have reported problems and outages. If you are having an issue with Nintendo Switch Online, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nintendo Switch Online users affected:

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
Batesville, MS 1
Upper Marlboro, MD 1
Pretoria, Gauteng 1
Las Vegas, NV 1
Salt Lake City, UT 1
Junction City, KS 1
Miami, FL 1
Seabrook, TX 1
Barcelona, Catalunya 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Townsville, QLD 1
Panama City, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • MetalNerd117 Blackhawks Szn (@MetalNerd117) reported

    @Nintendo this pokemon game is unacceptable. It has tons of problems. How did this even pass QA? Ive had numerous glitches.

  • shutupkazi ButterKnife🇧🇩 (@shutupkazi) reported

    @GameStopHelp I bought Bayonetta 3 Trinity Masquerade Edition and only received the game and nothing else that is supposed to be included. GameStop CS person told me to reach out to Nintendo after GS “investigated.” Nintendo told me this is GameStop’s issue. Can I get some help?

  • PaperGemstone Gem - Canonically White (@PaperGemstone) reported

    @KaffeBeans Yeah Pokemon games have this thing where they HAVE to release in November, no matter how incomplete the game is. TPC and Nintendo are real bad about rushing those games out, and with the scope only getting bigger, the problems will only get worse...

  • Cogexkin Thomas Hart (@Cogexkin) reported

    @math778 @willy_crescent @Alpharad dude gamefreak IS the pokemon company. PC is just a joint brand name between gamefreak and Nintendo. The game needed more time in development. That's the issue

  • j3drip Jc :D (@j3drip) reported

    @NintendoAmerica Fix that **** first then I’ll buy. It

  • GamerLumenox Mel Pruitt (@GamerLumenox) reported

    @TamashiiHiroka We need Nintendo switch re-release with bumped graphics and processor. Problem solved.

  • HeavyMetalFoxxo Colin Grant (@HeavyMetalFoxxo) reported

    @ChrisRGun I believe it’s still a success because the other Pokémon stuff. It’s probably GameFreak that’s the problem, but Nintendo does have some responsibility to it. And I actually like the franchise.

  • BubblerIshbu IshbuBubbler (@BubblerIshbu) reported

    @Greatm8SFM @Galeocerdotigr1 It's a first party Nintendo title that looks worse than many third party games with far less money. The performance issues, the insane amount of pop-in that I see didn't improve in the slightest from Sw/Shd... come on, you have to take them to task if you want the game to improve

  • v0idheim Voidheim (@v0idheim) reported

    @tombeckettcat Yeah, the problem isn't the console. The problem is they built a game the console can't handle very well. Why Gamefreak only makes the games for Nintendo hardware, will forever baffle me. They must have some backdoor deal or Nintendo must be paying them a LOT to stay.

  • Retroity Retroity (@Retroity) reported

    @GirlyWolfPup Fair enough. But yeah, multiple people are getting **** like this, with many being posted using Nintendo Switch Share. I've heard the performance issues and bugs it's a good game so they just need to release it. Hopefully a patch comes out soon

  • TooManyBirds37 TooManyBirds (@TooManyBirds37) reported

    @ChrisRGun nintendo doesn't even make it, the pokemon company does what they want. That being said, this glitch does not represent the full game. Even despite the performance issues, the game is actually pretty good. Legends Arceus earlier this year was fantastic.

  • NintendoOfSP Nintendo of São Paulo (@NintendoOfSP) reported

    If you're having problems with our new #PokemonScarlet #PokemonViolet release, we apologize for what happened, but we can't do anything about it because Nintendo of Nordeste made the game.

  • ttvjeans Jeans (@ttvjeans) reported

    Ayo @NintendoAmerica @Pokemon when you gonna drop the update to fix the ****** graphics and performance on your new game? Like come on... From the start of the game i was seeing glitches, poor graphics, and even a bug where the characters in a cinematic all started T-Posing. SMH

  • therealMrCandy Candy🔞 (@therealMrCandy) reported

    But the problems are right in the open from the get go. Lag, frame drop, pop in, stutter. It's to be expected ofc but other than that the games are really fun to enjoy. But I'm not gonna pull a Nintendo fanboy moment and go,"oh I haven't had problems." But yeah it's fun (2/2)

  • ueki49 TheUeki49 (@ueki49) reported

    Aside from predictable performance problems scarlet is pretty good so far 👌 4 hours and exploring anywhere I spot some candy later and I'm still having fun. However @NintendoAmerica we need a more powerful switch damnit!!!!!

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