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Nintendo Switch Online

Nintendo Switch Online Outage Map

The map below depicts the most recent cities worldwide where Nintendo Switch Online users have reported problems and outages. If you are having an issue with Nintendo Switch Online, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nintendo Switch Online users affected:

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 1
Lyon, Auvergne-Rhône-Alpes 1
Ashburn, VA 1
Strasbourg, ACAL 1
Montataire, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • mayc_zelda
    May★girl (@mayc_zelda) reported

    @FortniteStatus I can’t matchmake on any map including Battle Royale and Brick Life on Nintendo Switch I keep getting matchmaking error #2 @FortniteStatus I’ve already redownloaded the game and cleared cache still having issues.

  • ShadowFoxArche
    Shadow Fox Infinite (@ShadowFoxArche) reported

    @Eien1239 Yeah all the PC handhelds have this, but that isn’t the problem- seamless transition is. The thing needs a dock, and instant transition from docked/undocked, and instant resume from PC/Xbox. Otherwise, it can’t come close to what Nintendo is doing and why Switch is popular.

  • DanielJoonge17
    Daniel (@DanielJoonge17) reported

    @sthetixofficial Updated to the newest Version with no problems. Before updating I tried to launch OFW which failed (I never use it), then launched Semi-Stock and updated online through Nintendo Servers. Got the new HATS-Pack, SYSmmc was already on newest Version, only had to update Emummc Thanks

  • _Rondo5
    Khem Wright (@_Rondo5) reported

    @GameOverThirty Ignoring what console warriors would say, I think it's an issue of messaging and marketing. Nintendo and Sony are extremely clear about what they're selling, what you're buying, and what it does. Microsoft launched the "This is an XBOX" branding to help the message...we'll see.

  • LordKardok
    Lord Kardok (@LordKardok) reported

    I've learned a little bit more about the Switch 2 and would like to change my stance. I will still not be buying a Switch 2, but for different reasons. Now that I'm more informed, I have less issues with the EULA, but I still have problems with prices and Nintendo transparency.

  • HonestToCritic
    HonestToCritic (@HonestToCritic) reported

    @sister_wow @NextGenPlayer You mean the one Xbox is trying to artificially induce? Cuz Nintendo has only released one $80 dollar game that isn't an upgrade edition. And Sony/other publishers don't seem to be following suit. They thought they could bait em, and up Game Pass's value. Glad it's not working...

  • Tuggernut4
    Tuggernut (@Tuggernut4) reported

    @GTBreezy_ @Imladris1893 @PostUp_SOG Okay so what you're saying is it's Xbox doing this to get everyone over to gamepass to then raise the price?? Is that why Nintendo is doing $80 games as well?? The reaching to hate on gamepass is getting old. It's a good service.

  • SuhJamesNsane
    SuhjAmesNSane 💀 (@SuhJamesNsane) reported

    @daPRGamer @ChipznStix @WolfgangMishima Definitely less of a Hardware issue when You see what other games can look like on Switch. Must be a time thing. Nintendo trying to get them to churn out a new one like it's COD.

  • Unfiend_17
    Weeb Fiend (@Unfiend_17) reported

    @LucarioSplat2 I have the same issue. Not just Ninjala, but other games too on Nintendo Switch 2.

  • SonicXatles
    SonicXatles MustardSexual💋 ARC (@SonicXatles) reported

    @Xtremeisthebest @Pirat_Nation Nintendo is doing the LEAST. thats the problem. Nintendo runs pokemon btw, they have some say in how it works & the funding for it. if the game is *** we can blame the runners of the pokemon series but its also owned by Nintendo who oversees it, some fault is on them

  • AdeyinkaRotimi1
    Tobi Adeyinka (@AdeyinkaRotimi1) reported

    @Chris_Dring I fully expect them to launch a streaming only service or subscription for TVs and stuff in the future if adoption starts gaining traction. But they will do everything to ensure that 30% is still very lucrative on their own platform and not give it others. Nintendo will be well..

  • NinjaKittyLife
    The Ninja Kitty (@NinjaKittyLife) reported

    @NintendoAmerica @NintendoCanada Is it normal for a Switch 2 to constantly have ' Software Was Closed Because An Error Occurred ' when loading games even after rebooting and redownloading the games?

  • itsjulian
    . (@itsjulian) reported

    @FortniteStatus bought a Nintendo Switch 2 and the game has excessive random rubberband lag. Checked on my laptop and switch 1 and the issue doesn’t happen on either of those devices. Any help?

  • KamenGamerRetro
    Kamen Gamer Retro (@KamenGamerRetro) reported

    @Pirat_Nation people just going to ignore the poor frame rate in the trailer? Game Freak is still part of the problem here, its also not just Nintendo. I feel people dont get what cycle Pokemon as a whole has put itself in.

  • grok
    Grok (@grok) reported

    I can't say for sure why the image request was denied, as I don't have access to the specific reasoning. Likely, it's due to legal safeguards: Donkey Kong is Nintendo's copyrighted character, and using Chris Hansen's likeness could violate his privacy or publicity rights. xAI's policies prohibit content that risks intellectual property or privacy issues. The alcohol aspect might play a role, but it seems secondary. Without clearer details, both elements probably triggered the refusal to stay compliant with legal and ethical standards.

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