Nintendo Switch Online

Nintendo Switch Online Outage Map

The map below depicts the most recent cities worldwide where Nintendo Switch Online users have reported problems and outages. If you are having an issue with Nintendo Switch Online, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nintendo Switch Online users affected:

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Jacksonville, AR 2
Charleston, SC 1
Fuenlabrada, Comunidad de Madrid 1
Delhi, NCT 1
Dearborn Heights, MI 1
Salyersville, KY 1
Carlow, Leinster 1
Bloomington, IN 1
Rhyl, Wales 1
Giberville, Normandie 1
Bordeaux, Nouvelle-Aquitaine 1
Martin, Zilina 1
Minot, ND 1
Guatemala City, Departamento de Guatemala 1
Livonia, MI 1
Wichita, KS 1
New York City, NY 1
Overland Park, KS 1
Greensboro, NC 1
Olympia, WA 1
Tampere, Pirkanmaa 1
Winnipeg, MB 1
Douai, Hauts-de-France 1
Santiago de Compostela, Galicia 1
Atlanta, GA 1
Brisbane, QLD 1
St. Louis, MO 1
Pedreira, SP 1
Fort Myers, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • SirrGhostly Spoobs Ghostly (@SirrGhostly) reported from Krugerville, Texas

    @Enderbrine_15 @MummyMatilda Switch had, and still has, some terrible issues I agree. But don't act like Nintendo didn't give the switch every second chance they had.

  • jords2good Jords (@jords2good) reported from Ajax, Ontario

    @superbellhill_ I think the main issue from what i heard from hugs's rant is that Nintendo is stopping other companies to support smash. Apparently redbull was gonna do some type of circuit for smash but Nintendo somehow stopped them.

  • thebayleerenee Baylee Renée (@thebayleerenee) reported from Troy, Michigan

    If you're having trouble linking your Pokémon Home account to your Nintendo Account on iOS, try entering your Nintendo login details manually - it kept failing when I tried to do it automatically from my saved passwords but worked first try upon manual entry

  • Beverly86616352 Beverly Carter (@Beverly86616352) reported from Philadelphia, Pennsylvania

    @ryanciliberti @ryanciliberti Maybe It's Possible If We Can Get A Nintendo Direct March 2020 About March 23 , I Don't Know My Ideas Are Llyod Irving , Crash Bandicoot , Phoniex Wright , Bandai Namco Rep , Capcom , Or A Sony Who Knows

  • PBnJ23 PB&J (@PBnJ23) reported from Irvine, California

    @Nvader @NeoMav @calvinnguyen212 @Bombycon @NGChez @FishStix @xD1x @LiquidHbox Riot makes money but I think the main problem is how much smashers or people who watch smash underestimates Nintendo's reach.. If they just simply promote smash tournaments more and not just "Nintendo Vs" that alone will benefit the scene a ton.

  • quinnzjohnston Quinnzjohnston (@quinnzjohnston) reported from Vancouver, British Columbia

    Does anyone know how to fix the internet connection with the switch to make it better I'm getting disconnected all the time now #fix #internet #Nintendo #NintendoSwitch #Help

  • TR_Multi Multi (@TR_Multi) reported from Solihull, England

    Actually sick of getting pads and them not working Nintendo need to sort it out

  • vyseskies1 Andreskies (@vyseskies1) reported from Aracaju, Sergipe

    @PG_ESAM @NintendoVS @NintendoAmerica please fix this

  • scully1888 Chris Scullion (@scully1888) reported from Edinburgh, Scotland

    @Conor419 To be fair, and I appreciate we're getting into semantics here, the service is only 17 months old, not three years, and given that Nintendo used to charge up to a fiver for each NES game and something like £7.50 for SNES games, I don't mind 80-odd games in a year and a half

  • awraynor Anthony Raynor (@awraynor) reported from Spartanburg, South Carolina

    Now that's customer service by #Nintendo

  • NickD_TV 📺NickD_Tv📺 (@NickD_TV) reported from Orlando, Florida

    This is such a cute story. Part of the reason why I love Nintendo so much is because of their superior customer service!

  • mykon_1s MyKoN!s (@mykon_1s) reported from Mizuechō, Kanagawa

    It's good that happened to a renowned player, this exact situation has happened to me countless time and has been my complain about lylath since a long while ago but maybe after dabuz lost in this unfair way Nintendo will either fix this or tournaments will start banning lylath

  • FatBoyExercises Fat Boy Exercises! 🇪🇺🇬🇧 (@FatBoyExercises) reported from Borehamwood, England

    OK finally got Pokemon Home linked to my Nintendo account on my phone (android)... Apparently it didn't like Firefox... At all. It wouldn't accept my password (auto fill or manually added) just gave me "communication error".

  • paoloumpa wartortoise (@paoloumpa) reported from Quiapo, National Capital Region

    “Nintendo didn’t have the spare parts to fix the Game Boy, so instead sent along a new Game Boy discovered in its warehouse along with a letter, wishing the grandmother a long life. She lived ‘til 99.” Customer service!! 🥺 GG, Nintendo

  • RipleyShaine UNTOLD || RipleyShaine (@RipleyShaine) reported from Las Vegas, Nevada

    Anyone have advice on getting a broken headphone jack out of a Nintendo switch

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