Nintendo Switch Online

Is Nintendo Switch Online down?

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

Problems in the last 24 hours

The graph below depicts the number of Nintendo Switch Online reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nintendo Switch Online Outage Chart 02/18/2026 14:45

At the moment, we haven't detected any problems at Nintendo Switch Online. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nintendo Switch Online users through our website.

  1. Online Play (67%)

    Online Play (67%)

  2. Sign in (25%)

    Sign in (25%)

  3. Matchmaking (8%)

    Matchmaking (8%)

Live Outage Map

The most recent Nintendo Switch Online outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainAlbacete Online Play
United KingdomManchester Online Play
United KingdomWitney Sign in
United KingdomPreston Online Play
ParaguayAsunción Online Play
United StatesPhiladelphia Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • Johan_1090 Johan Arguinzones (@Johan_1090) reported

    @nintendo I tried topurchased Mounster Hounter Rise and ended up getting and error but I still got charge for it but then I check and it saying I still need to buy it again??????????????????

  • Amicus_19 amicus (@Amicus_19) reported

    like this happened last year, so you'd think that nintendo would try and fix it

  • evanr992 evanr99 (@evanr992) reported

    @_NecroNexus_ @AboutNintendo @NintendoAmerica The Wii U never had very many issues mostly bc there wasn’t ever any ppl online

  • IndoJimbo Indo Jimbo (@IndoJimbo) reported

    @NintendoAmerica Why are we paying for your online service?

  • balletandgay katherine (@balletandgay) reported

    woke up this morning to my nintendo switch broken :(

  • ConfuSomu ConfuSomu (@ConfuSomu) reported

    @The_FlumeAT @SoopaKoopa_ @NintendoAmerica Well, there's nothing else to add. I don't really see the problem in this case.

  • YamiYuseiSpl 𝒀𝒂𝒎𝒊𝒀𝒖𝒔𝒆𝒊𝑺𝒑𝒍 - Kevin (@YamiYuseiSpl) reported

    @NintendoAmerica Yeah I bought SMTV DLC, took my money and gold points but got an error at the moment of purchase and no confirmation of anything. Kinda worried actually.

  • BlueShellMagnet BlueShellMagnet (@BlueShellMagnet) reported

    @NintendoAmerica Added gift card to eShop, paid for NSO + Expansion Pass (1 yr), got confirmation, received error. NSO plan now showing it expires today (12.25.21), no Exp Pass, gift card funds gone, Customer Support closed. Anyone have any ideas on what to do?

  • Dropped_A Antti Kokko (@Dropped_A) reported

    @NintendoAmerica Eshop is just barely working under normal load so it is no surprise holidays crashes the service. How about eshop revamp..

  • Crazy_Gamer_0 Crazy games (@Crazy_Gamer_0) reported

    @coreyg585 @dylandawes @NintendoAmerica If you don’t believe me it’s your problem not mine

  • SkyOnPC_ Aleks (@SkyOnPC_) reported

    @dylandawes @Crazy_Gamer_0 @NintendoAmerica As someone who's faced this issue first hand on the field as well, no, it's absolutely not. Try convincing corporate to spend money to cover a 10x spike in traffic that you then have to buy the equipment for, set up, deploy, and then it's useless after the fact in a few days.

  • DioSenrab Geoffrey Barnes (@DioSenrab) reported

    It would simply not be a Christmas Day without the eShop having problems. So common a tradition that Nintendo is apparently not bothering to ensure that it doesn’t happen again during future holiday seasons.

  • ManXZzzzzzz Poplio Pikachu (@ManXZzzzzzz) reported

    @NintendoAmerica I have no problem. I'm using yuzu eshop xD

  • Not_Prasar Pracar (@Not_Prasar) reported

    @AboutNintendo @NintendoAmerica I havent expirenced crash until now obviously

  • bredotgif 🖤🌸bre🌸🖤 (@bredotgif) reported

    is it really christmas if the nintendo eshop isnt having problems

  • keithward329 keith nigel ward (@keithward329) reported

    @NintendoUK Load of shite, WiFi and Internet connectivity issues

  • PixieyDust Pixiey Dust (@PixieyDust) reported

    @NintendoAmerica I have a blank screen that is frozen and putting it in sleep mode is not working...figuring I will have to manually turn it off. I wish there was an on off switch on the joy cons. Im disabled so I have to wait for someone to come and do this for me.

  • Waifu_Source Mr Waifu Source (@Waifu_Source) reported

    @ActualAero You'd think Nintendo would be able to fix this after so many years

  • FuzzJars KindaNerdy (@FuzzJars) reported

    Guess who got a broken Nintendo switch lite yallllllll. Can’t wait to work on it and see if I can’t repair it.

  • www_georgie Hay there georgie girl 😄🤣 (@www_georgie) reported

    @lunecypher Just be aware of joy con drift that's a very common problem with switches that Nintendo wouldn't fix, I had to re map my lite and it still messes up

  • MegMucklebones5 Meg Mucklebones (@MegMucklebones5) reported

    @NintendoUK Your servers have been awful today, been trying all day to redeem codes, but keep getting errors.

  • SirPennies Sir Pennies (@SirPennies) reported

    @NintendoUK I'm getting the error code 2813-9294 code not recognized when I try to use an eshop card to add funds. Does this mean I've got a dud code and I've wasted my money or is it a problem at your end? Thank you

  • loafbud festive LOAF ❤️‍🔥👑 (@loafbud) reported

    As I was thinking this, Nintendo tweets about eShop network issues 🤪

  • Strider21X Strider21XX (@Strider21X) reported

    @NintendoAmerica Not a problem. But please let this be an example you remember for why cloud gaming and not being able to buy and fully own digital games ; is a bad idea.

  • zsidane Zidane (@zsidane) reported

    @NintendoAmerica So since 2012, when did Nintendo network NOT experience issues on Christmas day?

  • yoshixcrossing 𝐿𝓎𝓃 💚🌿 (@yoshixcrossing) reported

    Gonna wait for the Nintendo eShop to fix itself first before redeeming my $20 gift card tbh

  • FF2389 Kurono (Josh) (@FF2389) reported

    @KaamiKatayama @PassTheMic11 @NintendoAmerica Your original tweet (and Nintendo's" was talking about the eshop. I imagine their NSO service is tied to the same servers. Maybe I'm missing something but I don't think what I said was inaccurate?

  • rnaddles mads (@rnaddles) reported

    can y’all get ur stinky kids off the nintendo e shop i’m trying to buy a cozy game and keep getting network errors

  • Jacquess101 Jacquess (@Jacquess101) reported

    @NintendoAmerica Well fix it soon

  • DerekGameDev Derek the Game Dev (“New” Account) (@DerekGameDev) reported

    @TechnicalJim @videogamedeals There was initially some trouble getting it on Nintendo Switch from what I heard but another publisher stepped in and got it on the system.