Nintendo Switch Online

Is Nintendo Switch Online down?

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

Problems in the last 24 hours

The graph below depicts the number of Nintendo Switch Online reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nintendo Switch Online Outage Chart 01/20/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Nintendo Switch Online users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (38%)

    Sign in (38%)

  3. Matchmaking (13%)

    Matchmaking (13%)

Live Outage Map

The most recent Nintendo Switch Online outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Online Play
ParaguayAsunción Online Play
United StatesPhiladelphia Sign in
United StatesEdenton Matchmaking
United StatesMiami Sign in
United StatesValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • FFreleng GT is canon to Z (anime) #blacklivesmatter (@FFreleng) reported

    @comet_melting People would buy Nintendo switch online...if they weren’t paying for dog **** onlin that isn’t even playable. Nintendo is the richest of the three gaming giants thanks to Pokémon alone. (Fact!) so wtf is thier problem?

  • KhealthcareH sadHKhealthcare (@KhealthcareH) reported

    @ChubsGlobby @NintendoAmerica Compare to PSN the Nintendo online service is really rubbish..... Unfortunately, you must subscribe or you cannot play games online

  • sarroohhh cherry soda (@sarroohhh) reported

    I GOT 99 PROBLEMS AND MY NINTENDO BEING ALIVE CAN FIX AT LEAST 95 OF THEM

  • ecdh87 leeownlolxd (@ecdh87) reported

    @NintendoUK Shitty service. Paid for a family plan slot on eBay to dodge paying full price for this ****

  • ThumbsUpMaster JO (@ThumbsUpMaster) reported

    I don't mind what Nintendo includes in the SNES/NES online thing, the service is garbage.

  • ArisaJay34 Im_Playstation5 (@ArisaJay34) reported

    @NintendoAmerica @CrashBandicoot yes we are getting crash 4 on switch

  • YoungRawAndFree BIG RAW 😎 (@YoungRawAndFree) reported

    Crash Bandicoot 4 finally dropping on Nintendo Switch next month 🙌🏾🔥

  • leidran_main ⬅️ That's Leidran (@leidran_main) reported

    @NintendoAmerica This is why I stoped paying for Nintendo switch online (apart from bad connection issues): you guys are just adding stuff on the service that isn't really interesting...

  • shubshub11 Shubshub (@shubshub11) reported

    @nintendolife The same Nintendo that reckons their back catalogue will launch the switch to over 100m units just added 4 new titles after multiple months to their snes and nes online service? WOW

  • MrJohnFul João Augusto (@MrJohnFul) reported

    @antdude92 Yeah but where are the other consoles? It's stuff like this that makes me mad. Nintendo is literally giving us snes and nes games, little by little, and purposefully delaying the other consoles to suck our money continuously with the garbage online service.

  • SunnyTheLuke Luke~Sorry 4 my broken English i'm Spanish ♠️BLM♠️ (@SunnyTheLuke) reported

    @KitKatisWeird7 @Fox43372330 @NintendoAmerica The best way to stop piracy is to offer people a better service than the pirates offer -Gaben So basically Nintendo has this service which is literally 20$ A YEAR and instead of putting actually good games they do this things and blame pirates

  • vivalahazy Vivalahazy (@vivalahazy) reported

    @dribbleondo @scully1888 Let’s not be split hairs here... it comes “free” with Nintendo online, it’s something that doesn’t need to be included, and I doubt anyone buys the service solely to play the SNES & NES games.

  • Nadinosaurusrex Nadine Grace🏳️‍⚧️ 🏳️‍🌈 (@Nadinosaurusrex) reported

    People act like joycon drift is some big nintendo problem but every 360 controller I ever owned eventually drifted. I can't be the only one why does nobody talk about 360 drift?

  • succupony Rhea The Succupony | BLM | 🏳️‍⚧️ (@succupony) reported

    @Enichan Had to give it a watch, Bismuth always does such great explanations. And I completely agree, seeing Nintendo games broken in half like this makes them feel more like they were made by humans haha

  • satchmosax Bunten 🧛 (@satchmosax) reported

    @scully1888 @oleivarrudi I am never going to complain about Nintendo releasing games on the service, no matter what games. However, they have been extremely slow at rolling them out. The service is just poorly executed. Btw. Fire'N Ice is fire! Same with Doomsday Warrior. Psycho looks cool

  • Venny_Evan Venny (@Venny_Evan) reported

    @Zari_Wari @NintendoAmerica Isn't the point of putting obscure retro games on the service to get more people to play games they might like and have never heard of? I feel like people only want games like Earthbound because it's Earthbound and not because they will actually play it.

  • richardfornoles Richter (@richardfornoles) reported

    I noticed some are adapting the "cancel culture" to the video game company they grew up, Nintendo. From Joy-con drift issue to cancelled Netflix adaptation of Legend of Zelda. This toxic behavior must be stop.

  • NoahPlaysGames2 noahoao (@NoahPlaysGames2) reported

    @cuccrio @ChrisBRFC91 @NintendoUK First off third party doesn't fix the issue Secondly you could do party chat in handheld or if your was on desk close to you with that logic

  • SuperNintendoG4 S-N-G-B (@SuperNintendoG4) reported

    @NintendoUK Can't we get some actual fighting games on the damn service!?

  • yoriber Yeti (@yoriber) reported

    @NintendoAmerica I thought the point was to have a nice curated special selection of great games on the service Rather than clog it up with shovelware 4 years down the line, this is absolutely insulting

  • zwiki22 Zwiki22 (@zwiki22) reported

    With Nintendo's lagging backwards compatibility, the only reason I want a Switch Pro or next gen backwards-compatible console is to turn my current Switch into an emulation machine.

  • 101Randomuser RandomUser_101 (@101Randomuser) reported

    @NintendoAmerica Yay, another reason why I'm not buying Nintendo Switch Online anymore. Stop giving us shitty games and actually put some quality into the service. Unless you put in gamecube, 3ds or wii, or make your online actually playable, I'm not buying NSO.

  • SpindaSuperFan dubious_weirdo (@SpindaSuperFan) reported

    But in all seriousness yeah this isn’t acceptable in any form or fashion. People should be able to buy a controller and know it will be usable throughout their console’s lifespan. Both Sony and Nintendo have got to fix that

  • mattie2934 mattie (@mattie2934) reported

    @CocoMuir_ @NintendoUK Square owns Chrono Trigger so they’d have to make some kind of deal with Nintendo for it to be on NSO. But since it’s a subscription service they would either have to take some kind of cut from profits or sell a license which probably isn’t profitable for Nintendo in the long run

  • HyperJerk Jerky (@HyperJerk) reported

    @NintendoAmerica To be fair, I can't think of what games I want added to the service. I don't even know any N64 games I want to play again if that happened. The slow trickle tactic for NSO has just felt so underwhelming compared to the virtual console so it always feels like something's missing.

  • NoahPlaysGames2 noahoao (@NoahPlaysGames2) reported

    @cuccrio @ChrisBRFC91 @NintendoUK First off third party doesn't fix the issue Secondly you could only do party chat in handheld or if your switch was on a desk close to you with that logic

  • NinjaGrumps Selene 😙💜🏳️‍⚧️🏳️‍🌈 (@NinjaGrumps) reported

    I think Nintendo needs to offer refunds or at least allow us to return the money in our debit/credit card Incase, it’s just simple customer service that goes long ways

  • CyborgGoomba CyborgGoomba (@CyborgGoomba) reported

    @Kamiyoven @NintendoAmerica Where’s the problem??

  • psyniac_123 Psy (@psyniac_123) reported

    @TheSplosh @CocoMuir_ @NintendoUK There is a big difference in that the SNES Mini was an item for sale whereas the Online service is essentially free games, so I think that would be a factor contractually. For the record, I'm all about it - I'd love both of the games mentioned on the Switch!

  • angrymouse21 Angry Mouse (@angrymouse21) reported

    I expect Nintendo to repeat this again, even though they have just released game trailers for their upcoming games such as crash 4 but there is still a chance for something big to happen. Both of the directs I’ve looked at were at 23:00 UK time the day after they said something.