Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 3
London, England 3
Perth, WA 3
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Mexico City, CDMX 2
Minneapolis, MN 2
Southampton, England 2
Mumbai, MH 2
Brisbane, QLD 2
Brooklyn, NY 2
Sydney, NSW 2
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1
Surrey, BC 1
Guadalajara, JAL 1
Atlanta, GA 1
Naperville, IL 1
Miguel Hidalgo, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • sbham1996 Shubham (@sbham1996) reported

    @MicrosoftHelps Hi Microsoft team while installing office 365 I am getting error code 30115-11 please help ?

  • spangger gee spang (@spangger) reported

    @MicrosoftHelps I'm overseas and geoblocked by my organisation from signing into Office 365. Please. For the love of the Gods. Let me turn off the persistent "Please sign in" to Outlook notifications. I have swiped them away several hundred times over 10 days. #fail

  • bscottk B. Scott Kaufman (@bscottk) reported

    Microsoft Teams "GIF" button missing & Delete chat message option missing today. Seems to be larger issue #MicrosoftTeams #Office365 @MSFT365Status @Microsoft365

  • MoonflowerVines MamawMoon (@MoonflowerVines) reported

    @Office Can someone PLEASE do something about the bug/error with Office 365/Word and the Windows 11 update? We've been messing with this for weeks. I'm tired of losing money because I have to retype a report. We've reported it on the community boards and repairs don't help.

  • coconutfrills S H (@coconutfrills) reported

    @microsoftcanada Why can’t users in CANADA call technical support for office 365? Why is there a message saying”your call cannot be completed as dialed” for technical support in Canada? Anyone? 18775682495 not working!! This seems utterly crazy.

  • coconutfrills S H (@coconutfrills) reported

    @MicrosoftHelps The phone number for technical support for Microsoft office 365 in CANADA out of service !!! The message says “Your call cannot be completed as dialed” 18775682495 is listed in subscription agreement but not working.

  • nwisibor EN (@nwisibor) reported

    @ThePhDPlace Using office 365 pretty much solves this problem.

  • ua2bc Mood Brewster (@ua2bc) reported

    @MicrosoftHelps Hi there, I am office 365 admin but I cannot sign in into my account. I also cannot get support without signing in. Is there other ways to reach support?

  • freud_schaden pjh (@freud_schaden) reported

    @LandoRocks @socialsushii Best thing about Office (recently) is Office 365 integration - can access any file from anywhere in any device, without the old formatting issues you used to have when swapping Worst thing: godawful, unimproved for 20yrs ‘graphics’ & crappy cut/paste between packages

  • spangger gee spang (@spangger) reported

    @MicrosoftHelps I'm overseas and geoblocked by my organisation from signing into Office 365. Please. For the love of the Gods. Let me turn off the persistent 'Please sign in" notifications. I have swiped it away several hundred times over 10 days. #fail

  • vickysrin Vi (´｡• ω •｡`) ♡ (@vickysrin) reported

    Somehow my entire family remembers me only when they have technical problems. "Vicky what's the Netflix password" "Vicky how do I delete my Facebook account" "Vicky how do I cancel my office 365 subscription" I'm 99% sure they think I'm some kind of tech genius ngl

  • stegowolf_z stegowolf (@stegowolf_z) reported

    I have a problem with @microsoft forcing all their office365 users to have to sign in with their authenticator app. This means that Company Office users will be needing to download and install a Work-related Authenticator app onto their Personal cells. Many peeps keep separate.

  • Victorialea97 Victoria Lea (@Victorialea97) reported

    @MicrosoftTeams hi, in my 25 years of being alive on this planet I have NEVER come across such outstanding customer service on the phone yesterday. Problems outside of office 365 were fixed which saved me selling my laptop. I am so grateful for Delano and Mohammed.

  • coconutfrills S H (@coconutfrills) reported

    @cbcmarketplace @MicrosoftHelps The phone number for technical support for Microsoft office 365 in CANADA is out of service ! The message says “Your call cannot be completed as dialed” 18775682495 is listed in subscription agreement but not working. No one will provide an answer.

  • S09363443Shah Mukesh Shah (@S09363443Shah) reported

    @Office365 imap won’t configure in outlook of the issue sent iteam

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