Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1
Vernon, BC 1
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1
Newburgh, NY 1
Lilleshall, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • kristadb1 120/317 pages edited on Ambush (@kristadb1) reported

    ok seriously - can anyone help? I have a clean Windows install on my laptop, but Word 365 is ******* slow. I'm talking several seconds between each keystroke. I've reinstalled Office 365. I've tried the suggestions online, but most don't apply. Any ideas?

  • tvrousselt Tom Van Rousselt (@tvrousselt) reported

    @MSFT365Status I'm seeing issues with Office365 public CDN: slow load times & SharePoint Search: not returning any results. In multiple customer tenants region Western-Europe. Nothing in the service status. Is this a known issue?

  • lostatlunch LostatLunch (@lostatlunch) reported

    @goodgovtgaz Cannot connect to office 365 server and I have rebooted twice

  • Shari_Kalkstein Shari Kalkstein CSCS (@Shari_Kalkstein) reported

    @Microsoft office for Mac; can’t sign in. What does error code 0x80000008 mean? I need access to my docs. Please help. @Office @Office365

  • SaneeshVS16 Saneesh VS (@SaneeshVS16) reported

    @Office365 Hi.. I upgraded to 365 as I start to get my office is not genuine. But now I am unable to upgrade to 365 and still getting not genuine message. I tried to fix it by uninstall and reinstall office. How can I fix it?

  • Samuraiko Michelle Travis (@Samuraiko) reported

    @nbirkholz @TonyV_CoH My personal fave phishing attempt was someone trying to convince me that there was a problem with my Office 365 account... while I was working at MS on the O365 team (including writing the "how to recognize a phishing attempt" help documentation)! I laughed til my sides hurt.

  • batzeee Amalan Dhananjayan (@batzeee) reported

    @Yazblu Ehhhh...! First ignore this for now or any office app in your pc. Open a browser and go to Office 365 and login, see if that works.

  • KJohnson071219 Kirsten Johnson 💙 (@KJohnson071219) reported

    @ITServicesUoL is there a problem with Office365? It was working fine but now I can’t get outlook to open and before this emails wouldn’t send. Problem has just started in the last 20 minutes

  • madhatter27 Richard Tidd (@madhatter27) reported

    @Office365 How can I get my bolder outlook category colors back? The "new pastel" colors are terrible for differentiating between each of them.

  • Manaburner Michael Roesch (@Manaburner) reported

    @flexibits Hi, I‘m using a Personal Office 365 subscription. However I cannot add my account to Fantastical on iOS because the MS login page says, I cannot use a personal account. Is there a way to have Teams integration with a personal 365 account?

  • lencastre bruno (@lencastre) reported

    Hey @Office365, the latest Beta version breaks input of any accented characters like á é ì etc. in all text input fields including search box across all Office applications, subject line in Outlook, etc. However you can copy-paste an accented word like reunião w/o issues.

  • mrjhnsn ⚠️ Mister Johnson - ANTIFA Tech Support⚠️ (@mrjhnsn) reported

    Hey uh @Office365 can you please fix the terrible save as UI? It's impossible to tell where I'm saving stuff. I just opened 3 different copies of the same file, all saved in different locations and the one I needed was not where I thought I saved it in #OneDrive. #SMDH

  • CholagharGokul Gokul Cholaghar (@CholagharGokul) reported

    @Office365 Cut down on too much software for collaboration. It turns out to be counterproductive (predominantly). #SaaS #subscription

  • JoeBailey26 Joe Bailey (@JoeBailey26) reported

    Hey, @Office365 stop changing all of your email settings randomly and blocking incoming and outgoing mail from half the world. You have such a big market share of email, this is shutting entire businesses down.

  • Showmeboy1 Showmeboy (@Showmeboy1) reported

    @fsatihin @mandrillapp Microsoft is investigating an Office 365 issue causing Outlook and Exchange Online emails to skip recipients' inboxes and being sent their junk folders instead.

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