Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Perth, WA 3
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Mexico City, CDMX 2
Minneapolis, MN 2
London, England 2
Southampton, England 2
Mumbai, MH 2
Brisbane, QLD 2
Brooklyn, NY 2
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1
Surrey, BC 1
Guadalajara, JAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficeSupport OfficeSupport (@OfficeSupport) reported

    @sunilbg Hi, Sunil. We apologize for delayed response. Base on our understanding, you can't reactivate pre-installed Office 2019 Student and home after installing Office 365. Please send us a Direct Message as we need to utilize more characters while we address your issue. Cheers.

  • S__Zeiss Steeven Zeiss (@S__Zeiss) reported

    @Office365 Why don't you use GUIDs for emails?When I create a task based on an email and then move the email to a different folder the backlink from To-Do is broken. Is there any settings in the backend to solve this problem?

  • MichaelBender Michael Bender @ Home (@MichaelBender) reported

    On day 5 of no response from @Office365 Data Protection team on an issue that should take 10 minutes to fix. At this point I may have to move my client to GSuite (which pains me to noend). Absolute worst customer service ever as a sharelholder and MSFT alumni.

  • SimRiyat Simranjeet Riyat 🌐 (@SimRiyat) reported

    @TheAnnaGat One I made a few days ago, when my GFs laptop wasn’t working on NYE Me: “You have office 365 right?” Her: “Yeah, why?” Me: “ Well there’s your problem, this year has a leap year and so it’s the 366th day” Her: “you’re the worst”

  • srpnor Steve P (@srpnor) reported

    Is it OK that Microsoft promote an Office 365 subscription that you have to click "No thanks" on at login to an account that's marked as a child account? (Spoiler: ethically no. Legally? Don't know)

  • Raantuva null (@Raantuva) reported

    This explains the downtime on various Office365 services I'm forced to use for work. I have Downdetector on my phone because I'm a huge nerd and any time it even SORT of slows down I check and I'm usually right to. 🙄 I really REALLY would like to go back to my old job pls

  • bigjsl John Lindsay (@bigjsl) reported

    Did a complete delete and reinstall of MacOS on my old MBP to see what not having 17 years of accumulated cruft is like. After install Calendar won't talk to Office 365 server. That's the cleanest possible install you idiots. Endless entering passwd. Untick, retick & it works.

  • TeziusRJH Tezius // Gaming is for Everyone (@TeziusRJH) reported

    @StephanFrost i never thought id say it, but damn i miss slack. our company moved over to teams/office 365 and it is TERRIBLE

  • sigsync Sigsync (@sigsync) reported

    Centralized tamper proof controlled Office 365 email signature Sigsync service is a highly secured cloud-based Office 365 email signature solution. Signatures are added after emails are sent on Sigsync server and then sent to the recipient. Hence,

  • darksn0ww Charlie 🖥️ (@darksn0ww) reported

    @smoon_lee @Office365 I am. It's so slow.

  • Dave96792610 Dave (@Dave96792610) reported

    @Office365 Any chance you can fix the reliability issues with 365 this year? Currently can't assign a license as global admin because "I don't have permission" and also why can retired parts of licenses be assigned if it generates errors?

  • jwsamuel Jim Samuel (@jwsamuel) reported

    @charlie_whyman 3) When Google had its outage a couple of weeks ago, it made me realize how little I could do when Google goes down. That started me rethinking my choice. 4) I have a growing distrust of Google. I need to have Office 365 for clients so I decided not to have both.

  • Jon_Flowers22 Jon 🇪🇺 (@Jon_Flowers22) reported

    @lanceicarus @steve_lieber @russpitts Yep. I'm an IT tech in a school. MASSIVE amount of work went into lockdown. But we were prepared, had implemented SharePoint, Office 365 and Teams in 2019. Then lockdown happened. Never hear about something we did well, but if the local ISP is down for 10 minutes, it's all us.

  • entmoots 🧧time for the urn🧧 (@entmoots) reported

    Is slack down...... can @god throw me a bone and make office365 go down too.....

  • arekfurt Brian in Pittsburgh (@arekfurt) reported

    @NathanMcNulty @CrispinCowan0 @Office365 Office has a pretty robust sandbox in Protected View. Ironically too robust; it's so locked down to do much of anything with a doc you need to exit out of it. That is one nice thing about WDAG. It considerably expands on what you can do without exiting isolation.

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