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Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saulgau, Baden-Württemberg 2
Khan Na Yao, Bangkok 1
Bournemouth, England 1
Salisbury, England 1
Sainte-Maxime, Provence-Alpes-Côte d'Azur 1
Ashburn, VA 1
Pontefract, England 1
Glasgow, Scotland 1
London, England 3
Victoria, BC 2
Sawtry, England 1
Chicago, IL 3
Manchester, England 1
Dundalk, Leinster 1
Cambridge, England 1
Aberdeen, Scotland 1
Hounslow, England 1
Lynchburg, VA 1
Bristol, England 1
Paris, Île-de-France 5
Hallein, Salzburg 1
Abu Dhabi, Abu Dhabi 1
Colombes, Île-de-France 1
Louisville, KY 1
Saclay, Île-de-France 1
Maidstone, England 1
Fareham, England 1
Edinburgh, Scotland 2
Orange, CA 1
Metz, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • raesene
    Rory McCune (@raesene) reported

    @ThinkstCanary ahh I think this is a "overzealous spam/security system" problem. I tried again (office 365) and still get the problem, but registering via gmail works fine. I guess this is a one-time link? and O365 is checking it for security by visiting it. I can stick to GMail :D

  • johnhkho
    John Kho (@johnhkho) reported

    @MicrosoftHelps Frustrated! I'm an Office 365 Personal subscriber. And you can't or won't help solve a problem. Case #:1050742041. Please help. I'm also a cancer patient, and I've been at this issue for more than four hours.

  • potatoeos
    djaméttę kudasai (@potatoeos) reported

    Powerpoint office 365 is THE WORST platform you could ever use for making ppt. ISTG, its taking way too long, it literally will blow up your device, VERY SLOW, and guess what? ITS EXPENSIVE. Better fix it now @powerpoint @Office365

  • riyaznriyaz
    Riyaz Shaikh (@riyaznriyaz) reported

    @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

  • justcarlod
    Carlod (@justcarlod) reported

    @peach2k2 @B1rtek1 Same. You have to go to office 365 logout and then sign in again. This is inhumane UX!

  • Lost_Signal
    ⍼ John Nicholson ⍼ (@Lost_Signal) reported

    @District @Noahpinion It automatically launches and signs in with login, because I installed office365. Also it’s the SharePoint client I have, so I use it to open shared files. I use it for meetings with some “we don’t use zoom” companies. That doesn’t make it a slack competitor.

  • frustratedDoe
    Cathay Pacific Boarding Music is enchanting ❤️ (@frustratedDoe) reported from Makati City, Metro Manila

    @LBP_Official naka log in na. hay, what do I expect ngayon lang yata kayo nagkakaroon ng professional work suite na @Office 365 yata , stuck in 3-hours before sent mail server (Lotus Notes?) while Development Bank of the P.I. had such prepandemic whej I opened an account ugh. how did i know?

  • Lightningkey17
    brugs (@Lightningkey17) reported

    @MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365

  • jesseKawell
    Jesse ❄️ Kawell (he/him) (@jesseKawell) reported

    @pbellerose @Daytona1191 @BungieHelp Office 365 costs $70/year and does go down 1-2 times per year. That cost is also subsidized by enterprises paying much, much more than that per user per year.

  • StevenTCramer
    Steven T. Cramer #Blazor (@StevenTCramer) reported

    Finally, the last site recommends I file for support through my Office 365 account. The support is utterly terrible. I am dotnet developer and use MS stuff everywhere. This is shameful. And yes I am publicly trying to shame you because I can't privately get any response.

  • GrainSurgeon
    Mila Carditis and 99 others (@GrainSurgeon) reported

    @Cryptos_Tales @anothercohen there's like 1200-1500 employees. some of those 30 are probably on medical or parental leave. some of the data might be broken/old laptops, some people may be using office365 from their personal machine...adding up those and all the other possible reasons, 30 is not much

  • johncrickett
    John Crickett (@johncrickett) reported

    "GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.

  • UShouldn_tCare
    U Shouldn't Care (@UShouldn_tCare) reported

    @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

  • 12Knocksinna
    Tony Redmond (@12Knocksinna) reported

    @GrittyBluDragon @Office365 All I can say is that I have used sensitivity labels for five or so years. They work unless something is broken. You could join the AIP network on Yammer (run by Microsoft) and ask the engineers direct.

  • MissSalvira
    Salvira (@MissSalvira) reported

    Wee... Trying to write my assignment but Microsoft Office 365 seems to have connection issues as it keeps having to find the connection again every two minutes. I need you to help with my spelling damn it!!

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