Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 4
London, England 3
Bogotá, Distrito Capital de Bogotá 3
West Lafayette, IN 2
Auckland, Auckland 2
Brisbane, QLD 2
Sydney, NSW 2
Seattle, WA 2
Ayr, Scotland 2
Dallas, TX 2
Los Angeles, CA 2
Lyon, Auvergne-Rhône-Alpes 2
Indianapolis, IN 2
Toulouse, Occitanie 2
Madrid, Comunidad de Madrid 2
Sevilla, Andalucía 2
Villeurbanne, Auvergne-Rhône-Alpes 2
Baltimore, MD 1
Norfolk, VA 1
Grimsby, England 1
Aldaia, Comunitat Valenciana 1
Oakville, ON 1
Dublin, Leinster 1
Hiawatha, KS 1
Derry, Northern Ireland 1
Tower Hamlets, England 1
Berlin, Land Berlin 1
Curitiba, PR 1
Beamsville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Supergravity Supergravity (@Supergravity) reported

    "...we have this great Office 365 thing that requires you to be in contact with our servers...and BTW we go down like ALL the time...so pay us every year, it'll be great!! So much better than our not-web-connected software that just worked, who wants that weak ****?!?"

  • Bolkas Apostolos Bolkas (@Bolkas) reported

    @MicrosoftHelps For two consecutive days, I cannot access my office365 account. The sign-in takes forever and nothing happens. When it stops after 5 minutes the message is "server not found". Are you going to answer me?

  • bajohnson85 Barry Johnson (@bajohnson85) reported

    @Microsoft Installing KB5005565 has broken several @onedrive features including link sharing, live document editing, Personal Vault, and other @Office365 features on the Windows apps. Removal on test devices confirms direct correlation to patch. Please resolve ASAP!

  • cankaya07 Can KAYA (@cankaya07) reported

    @SparkMailApp i cant show my events on my calendar which i accepted it. ıs it a bug ? This is a really big problem. İs there any solution or workaround? Using Office 365 mail service and macos app and ios app.

  • WasimKutty Wasim Kutty (@WasimKutty) reported

    @Office365 excel running very slow after recent update in September is there any bugs in Microsoft September updates

  • tomkXY Tom Kelly ケリー・トム (@tomkXY) reported

    @nomad421 I’ve similarly found MS word to be slow an clunky and never liked the UI. Cloud based Google Docs or paid Office 365 works a little more smoothly though. Still not nearly as quick and simple as editing plain text or compiling a document again to replace updated figures.

  • sanjaykalra Sanjay Kalra🇺🇸🇮🇳|Digital Transformation Sherpa (@sanjaykalra) reported from Fremont, California

    Having problems with Microsoft Outlook app after upgrading to iOS 15.1 this morning. Anyone else facing similar issues? #iOS15 #Office365 #iOS15Update

  • Queen_JSamone Crockett (@Queen_JSamone) reported

    Idk what college student need to hear this but you don’t have to pay for Microsoft Office 365 just sign in with your student username and password and it’s free your school just failed to tell you that

  • iristoodles ⛧iris (@iristoodles) reported

    @m0onystudies -taking quiz -sync discussion (gmeet, zoom) -taking down notes typewritten & handwritten -pdf annotations -video, ppt editing then for more detailed use of office 365, i often use samsung dex

  • sunny_loaf dani🧋 (@sunny_loaf) reported

    oh my lord i just had someone email in with an error that you need to update windows for so i tell him to update windows he then said he has office 365 as his OS which automatically updates so he doesn't need to update Windows

  • Graham8digits G (@Graham8digits) reported

    @Sime0nStylites @Grepsul There never was any equity, because they needed no infrastructure beyond the Office 365 subscription to record their customers. They were funded entirely by customer deposits from day 1. This is the problem.

  • twoofyou2 gigi diVenere (@twoofyou2) reported

    @Office365 @Apple Siri is no longer interfacing with outlook or iPhone native mail app. Is this by design or is something broken? Siri error message “sorry I can’t help with that” Open the Mail app.

  • mtorra_ Martí Torra Merín (@mtorra_) reported

    Correction: I said the 10.14 because it's the minimum required by Office 365, but it can be any newer version. Oh! And I just found I have the same problem with another MacBook with Mac OS 10.13

  • liroku Joe (@liroku) reported

    @prisonculture Microsoft Office 365 works well in Chrome but has lots of weird issues in Safari. Strange formatting, interface problems. But I prefer Safari for most everything else.

  • CaAmolGulavani CA Amol Gulavani (@CaAmolGulavani) reported

    @MicrosoftHelps my Case ID 1028444106 was being dealt with by Level 2 Team, but the problem is not yet resolved. No contact from #Microsoft till now. I am a #Windows10 user with #Office365 subscription. Kindly resolve the issues asap.

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