Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
Perth, WA 3
Mumbai, MH 2
Monroe, WA 2
Brooklyn, NY 2
Auckland, Auckland 2
Sydney, NSW 2
London, England 2
Pratteln, BL 1
Clamart, Île-de-France 1
Croydon, England 1
Dunedin, Otago 1
New York City, NY 1
Charlotte, NC 1
Bowling Green, IN 1
Bonney Lake, WA 1
Bellmore, NY 1
Nürnberg, Bavaria 1
Jacksonville, AR 1
Scarborough, ON 1
Whitby, ON 1
Halle (Saale), Saxony-Anhalt 1
Minneapolis, MN 1
Vancouver, BC 1
Bordeaux, Nouvelle-Aquitaine 1
Gold Coast, QLD 1
Cancún, ROO 1
Baltimore, MD 1
Norfolk, VA 1
Grimsby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • sophielizbear S. Shoulson - שׂ. בערעלע (@sophielizbear) reported

    @SamuelSpinner Looking at the Samsung Tab S6 Lite at the moment. From what I can tell, people have been using full Office 365 Suite on it without too many issues, as long as you a) have an Office 365 subscription and b) download the apps from the play store

  • raphaborborema Raphael Borborema  (@raphaborborema) reported

    @Office365 users having issues with Outlook asking for credentials and not accepting the correct password, what is going on?

  • busymac Busy Apps (@busymac) reported

    @GregoryMichael @murkee In short, you need to add your account in BusyCal as "Office 365" instead of "Exchange". This will trigger the MFA Authorization flow which works with 2FA. Microsoft recently turned "basic auth" off, which means login / pass won't work.

  • MichelleFlynn MichelleFlynn (@MichelleFlynn) reported

    Anyone else having email log in issues with Microsoft Office 365?

  • GregoryMichael Gregory Michael (@GregoryMichael) reported

    @murkee @flexibits 24 hours of tinkering with @busymac busycal, can’t seem to get authorization any which way I try. I don’t believe Office 365 can let you create specific app passwords, it is implemented server side with direct app authorization. Fantastical works that way. Might have to delete…

  • nabeel_co Nabeel Rahimpour (@nabeel_co) reported

    @Office365 I have a billing issue, but your support chat says there are 8000 people ahead of me, and the number never changes. @Office Can I get some help?

  • L2Cr26mo L2Cr26mo (@L2Cr26mo) reported

    @lapcatsoftware Same with Office365/Exchange sync. It‘s getting worse! Birthdays are one day off, when using them within contacts app and calendar app. And with Ventura calendar sync in general is broken too. So annoying and makes it nearly impossible to use macOS.

  • jwiechers ⬢ Jens Wiechers ⬡ 🇺🇦 (he/they) (@jwiechers) reported

    @SwiftOnSecurity I actually prefer Google Docs and Sheets over their Office 365 equivalents because they're a lot simpler and try to do less, but that just works. They lack stuff I absolutely need to do things properly, but I'd rather do those separately than handle constant sync issues in O365.

  • itsonlybrad B-rad 🏳️‍🌈👨🏻‍💻 (@itsonlybrad) reported

    @SwiftOnSecurity She boots it up, and she’s able to login to Office365. Sarah starts to explore the Office365 tenant. She finds that it’s been taken over by a virus, but there’s still some human users in there. She starts to communicate with them, and they tell her about the situation.

  • GregoryMichael Gregory Michael (@GregoryMichael) reported

    @busymac @murkee I haven’t been able to authorize using MFA/2FA via Office 365. It doesn’t trigger the MFA steps. Even If I delete account via busy or even delete app auth from server side, busy seems to keep trying to do basic auth every time even though i’ve enabled MFA.

  • cerealoatmilk Cece (@cerealoatmilk) reported

    Is Office 365 down………….

  • aidanjm1995 James Moorcroft (@aidanjm1995) reported

    @MicrosoftHelps Hi Team. I'm trying to cancel an old Office 365 subscription before it charges me (again). Problem is it's linked to an old email address. Any help? I can't find an email address to contact. Thanks!

  • emmatonkin Dr Emma Tonkin (@emmatonkin) reported

    Also, those email attachments only exist as and when people have refused to accept the recommendation of Office 365 to upload to a user drive and share instead of attaching the file directly. Otherwise, old shares are just broken links.

  • H_Morochnik Halley (@H_Morochnik) reported

    .@Office365 Been trying to migrate from one account to another with help from "business assist" since THURSDAY. Only part has migrated. No one can fix it. This is urgent for my business. Please help escalate!

  • Journey210 ratzeunterflug (@Journey210) reported

    @Office hello there. I have a strange problem with the activation of my office 365 single activation. Every time I to activate on my second device it detects office 2019 and that's not possible and refuses activation. The support of MS sent me to you 🖖

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