Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 4
Bogotá, Distrito Capital de Bogotá 4
Brisbane, QLD 3
Chicago, IL 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
La Verrière, Île-de-France 1
Perham, MN 1
Austin, TX 1
Stoke-on-Trent, England 1
Renton, WA 1
Pratteln, BL 1
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Woodstock, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanSmart Bryan Smart (@BryanSmart) reported

    @lordjeff And this problem is in an app, not the screen reader, so 10 screen readers won't fix it. Similar situation if MS upgrades Office 365 and ***** your job. Narrator, NVDA, or JAWS, you're still ****** until they fix Office.

  • JayHainesNZ Jay Haines (@JayHainesNZ) reported

    @MicrosoftHelps Hey Team, I'm having issues with MS Teams Phone System voicemail messages which are left in a Office 365 Group mailbox not showing up in Teams Channels. Are you aware of any issues? I've tested in two tenancies which both have the same outcome.

  • NoHezitetion D.A (@NoHezitetion) reported

    @MSFT365Status Currently experiencing not so good network connectivity to Office365 servers here in Uganda for our company users. Please kindly advice on some of the measures to take to address this issue

  • liam081963 🏳️‍🌈 epiCurious ☮ (@liam081963) reported

    @OctoberFerguson @rfrdrch Office 365 has been available in subscription form for quite a while. I bought the Mac back in 2015 and got a 1yr sub at the same time for 80, marked down from 100 because it was bundled with a system. It might be that they just stopped selling an in perpetuity right to use.

  • rcaldicott1984 Richard Caldicott (@rcaldicott1984) reported

    @KingDaveRa My issue was the Office365 Apps would install in either OOBE or in Windows. We messed around with support changing everything only to find out 5 days later that the EMEA version of the .exe on their servers was duff. Grrrrrr

  • sailingbikeruk Ian - but not THAT Ian (@sailingbikeruk) reported

    dear @Microsoft @Office365 your new content search (contentsearchmk2) is ****, really, really really ****. stop fixing things that aren't broken please. that is all.

  • LeeSm1thy Lee Smith (@LeeSm1thy) reported

    Anyone else agree that the new #PowerBI report sharing method syncing up the UX with #Office365 has caused more problems than it solved? So confusing!!

  • mattideegan mattideegan (@mattideegan) reported

    I'm having a right nightmare with my windows laptop. Had to reinstall windows 10 because I suddenly couldn't access Teams or Office 365. Now it seems to think I'm not connected to the Internet, although I can open Chrome no problem. Anything Microsoft won't open. 😔

  • fahadumer0 Fahad Umer (@fahadumer0) reported

    @MicrosoftHelps Hi, i have a issue regarding Microsoft office 365, I'm not able to receive email from other organization specific email addresses, and i traced it but nothing found anything, please can you help me and how can i troubleshoot it.

  • researchanand आनंद कुळकर्णी 🚩🇮🇳 (@researchanand) reported

    Anyone experiencing issue with using MS Outlook. I am not able to access office 365.

  • frankv1971 Frank Verheggen (@frankv1971) reported

    @MicrosoftHelps Yesterday I changed about 15 users from Office 365 E3 to Microsoft 365 E3 and all the sudden, users lost access to their mailbox. Tried to fix it by reverting but now mailboxes lost their aliasses etc. What is going wrong here?

  • PantelisX30 Pantelis (@PantelisX30) reported

    @Office365 since latest update both outlook and teams crash on opening on Android . This is reported by everybody the last few days .fix it

  • Peeled_Apples24 Thomas (@Peeled_Apples24) reported

    "Why yes, Microsoft, I'd love to make Edge my default browser and sign up for Office 365! I know I said no the first 1500 times but you finally broke me down!"

  • asemota Osaretin Victor Asemota (@asemota) reported

    Let me be honest, Google’s mail products give me stress with their colors. Microsoft Outlook and Office 365 calm me down. It is all about colors. When Google had a blue theme with that old product they discontinued (I forget the name), I was more at peace.

  • Eagleresa Keith Goode (@Eagleresa) reported

    @SirBenfro Had a similar problem when running large Photoshop and large Word - later versions of Word also require more memory- I found Office 365 too cumbersome and restrictive so I removed it and went back and use Office 2016 - which is also more easier to embed Acrobat.

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