Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1
Vernon, BC 1
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1
Newburgh, NY 1
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • EagleEyeEditor Joanie Eppinga (@EagleEyeEditor) reported

    @stephaniefysh @Office365 Yep. I just edited a 250-page doc with about 3 comments per page, and the terrible Modern Comments system added about 20% to my work time.

  • diagonist Thomas Linker (@diagonist) reported

    @MicrosoftHelps To answer #1: problem since March. 2. Not tried different browser. Use Firefox, cd try Edge 3. Modem rebooted: AT&T outages 4. Tried support, but got lost in irrelevant materials 5. Have iPad w Safari, OneNote. 6. Don't want lose pws if clear cache. Office 365 doesn't install.

  • inthecloud_247 Peter Klapwijk (@inthecloud_247) reported

    @BrianTimp Passwordless Sign in on iOS (or Android) isn't supported for Azure AD/ Office 365 as far as I know. Maybe you've seen FIDO U2F on iOS for a service like Gmail?

  • ZachHunt359 Zach | ACAB (he/him) (@ZachHunt359) reported

    2. Why does every tool for solving this problem require a 2007 version of a file (the Access Database Engine) that MS no longer hosts? I keep getting redirected to buy Office 365, which I *already own*.

  • looopTools Lars Nielsen, M.Sc Eng. (Software) (@looopTools) reported

    One good thing is that using @MicrosoftEdge for office365 outlook has fixed most of my other issues with this so called useful tool

  • matteason Matt Eason (@matteason) reported

    @p0welly @edent Huh, we're dealing with this too, but to Office 365 accounts. Either goes to trash or not delivered at all. Removing email signature fixed it. We narrowed it down even further to the presence of links (just normal <a>s) to a specific subdomain. Sig without those links works fine

  • ArranOnAir Arran Hodges (@ArranOnAir) reported

    mate why are all the it apprenticeships in cardiff or just really terrible? we'll give you 12 grand a year but you'll be responsible for cyber security, cloud services, server & san storage, telephony, video conferencing, authentication, office 365 and a range of other services

  • akhilavk Akhila Vijaykumar (@akhilavk) reported

    @MicrosoftIndia As a SME struggling during covid, I contacted your office 365 support for a discount on rates you've raised from last year. Imagine my surprise when they told me how to cancel my account. If you can't support me when I'm down, why would I choose you when I'm up?

  • 12Knocksinna Tony Redmond (@12Knocksinna) reported

    @kasperbolarsen @Office365 Should be OK now. Let's say that a bug interrupted normal service. Nothing to do with #Office365 of course. Just normal web publishing issues.

  • pierrelezan Pierre L (@pierrelezan) reported

    @thelinuxEXP I think the main thing that is making people stay away from linux is not the way you install software or the ease of use but the lack of 2 big software suite : @Office365 and @creativecloud11 If you can get away without those, you should have no issue with linux

  • WGallagher William Gallagher (@WGallagher) reported

    @ofdiscontent I don't know the answer, but do you have Word through an Office 365 subscription? If so, you can use Word online and that might solve your problem.

  • 12Knocksinna Tony Redmond (@12Knocksinna) reported

    @kasperbolarsen @Office365 OK. I've flagged the issue to the website admins. I now wait for magic to happen. Cue more patience.

  • seauxphie96 𝖉𝖎𝖔𝖘𝖆 𝖉𝖊 𝖈𝖊𝖏𝖆 ♌︎ (@seauxphie96) reported

    honestly it is so rude how office 365 is so ****** slow on mac. y’all are a bunch of haters

  • BenEngelMusic Ben Engel (@BenEngelMusic) reported

    @Office365 In the new version of comments in Word, why can't you format text? For example, I'm trying to point out that the 2 in H2O needs to be subscript, but rather than just doing it, I have to describe it. This is a real pain, because the old version worked fine! Please fix!

  • kasperbolarsen Kasper Bo Larsen (@kasperbolarsen) reported

    @12Knocksinna @Office365 Mea culpa, the link is still not working, and I can't see the article on the website either?

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