Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Brisbane, QLD | 3 |
| Perth, WA | 3 |
| Southampton, England | 2 |
| Mumbai, MH | 2 |
| Brooklyn, NY | 2 |
| Auckland, Auckland | 2 |
| Sydney, NSW | 2 |
| Red Lion, PA | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Pratteln, BL | 1 |
| Clamart, Île-de-France | 1 |
| Croydon, England | 1 |
| Dunedin, Otago | 1 |
| Monroe, WA | 1 |
| New York City, NY | 1 |
| Charlotte, NC | 1 |
| Bowling Green, IN | 1 |
| Bonney Lake, WA | 1 |
| Bellmore, NY | 1 |
| Nürnberg, Bavaria | 1 |
| Jacksonville, AR | 1 |
| Scarborough, ON | 1 |
| Whitby, ON | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Minneapolis, MN | 1 |
| Vancouver, BC | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Redhead
(@MCRobredz) reported
@Notes2Melody How many people are caught out and loose a couple of hours due to a random Windows update? Problem with Microshaft, is like Schwab it loves a rent it all model, with nudges to subscribe to Office 365, buy space for One Drive, where your desktop in the cloud not local machine
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Jon
(@Jon_APIAC) reported
@BlokeOnWheels School IT Technician. During lock down I would get up at the same time, log in and start work at 7 am. Support teachers and pupils over the phone and TeamViewer throughout the day with access to Office 365, Teams, OneDrive, most of whom had never used it before. Log off at 4pm...
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Michael
(@michaeldiverso) reported
@MicrosoftHelps I understand that you can down load office 365 free please confirm
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🔜 Jason?
(@el_jasoon) reported
We had a user who had issues with passwordless sign-in using a security key in Windows (but not Office 365 websites and other Azure-backed properties). The error message indicated the the server couldn't be contacted. The fix? Unregistering and re-registeting the security key.
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nuk 🍣
(@nukfauxsho) reported
@DerekInOhio @mooreseang @computerrbooks Or just use macros. Only problem is they still haven’t given office 365 32bit users a reason to use 64 bit. Breaks all macros and data source coding.
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Mosquito Qing
(@mosquito_qing) reported
@Grimmzov that i agree, all the new apps like office 365, VLC from app store, etc all are so laggy & slow i download exe from web & use that, so no problem to me even office, i seldom use the 365 version
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Catherine Ranger
(@cranger907) reported
@MicrosoftHelps TY. Your 1st note was accidentally deleted. :/ There was no error message. I subscribe to Office 365. When I tried to add the suite to my iPad, it sent an email link that sent another email link, etc. No link to the app.
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RicketyCat
(@RicketyCat) reported
@Office365 , @Microsoft Ever going to fix the memory leak in Excel that’s been there since the 1980s? The files I have open total less then 50MB. System mem 32GB. Mem use sits at 90% and climbs when Excel open. Wait time to add a row = approx 1 minute. Not good.
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Simon Waters
(@SimonRWaters) reported
@ADoug @mattifestation @SwiftOnSecurity Office 365 is doing its best to fix this.
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Oh, that fox. (He/Him)
(@martinisoft) reported
If @Dropbox added email for teams I'd be dropping @Microsoft Office 365 in a heartbeat. OneDrive is consistently terrible on the mac. Either gets stuck syncing (it's one job) or it decides to eat 150% CPU with nothing to sync.
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SmartNet N. America
(@smartnet_na) reported
We are currently experiencing an issue with message delivery to customers using Outlook / Office 365 / Microsoft 365 hosted emails. SmartNet Staff are working on the issue. Correction service operations are NOT affected.
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MANPREET SINGH
(@manpreethere) reported
RT Office365 "@dtHeslop We know how valuable your time is, we're checking if you received our previous message? We asked for some information from you, but we did not hear back from you yet. Please let us know whether your issue is resolved, or you need additional help."
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Rhys Jones
(@DrRhys) reported
@grim_fandango Looks like it. Rather annoyingly it seems like like an Office 365-wide issue, for me at least...
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Simon Bisson
(@sbisson) reported
@zipsays @Office365 No, it's populated into Outlook from the Graph like all Office Store apps. I am not the only one with this probable, and am pretty sure the logical fix is for Microsoft to publish a dummy updated version of the app in the store which just displays instructions to uninstall it...
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Mrs O 🙋♀️
(@kateowbridge) reported
Ok someone who gets office 365 please. I am in my email account on old laptop as I have the password saved. But I don’t know what it is. What I thought it was is not working to sign in on new laptop or change password from within the account. How do I find out what password is?
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