Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Perth, WA | 4 |
| Brisbane, QLD | 3 |
| London, England | 3 |
| Vancouver, BC | 2 |
| Brooklyn, NY | 2 |
| West Lafayette, IN | 2 |
| Auckland, Auckland | 2 |
| Sydney, NSW | 2 |
| Seattle, WA | 2 |
| Ayr, Scotland | 2 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Toulouse, Occitanie | 2 |
| Minneapolis, MN | 1 |
| Mumbai, MH | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Gold Coast, QLD | 1 |
| Cancún, ROO | 1 |
| Baltimore, MD | 1 |
| Norfolk, VA | 1 |
| Grimsby, England | 1 |
| Aldaia, Comunitat Valenciana | 1 |
| Oakville, ON | 1 |
| Dublin, Leinster | 1 |
| Hiawatha, KS | 1 |
| Derry, Northern Ireland | 1 |
| Tower Hamlets, England | 1 |
| Berlin, Land Berlin | 1 |
| Curitiba, PR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissey Campbell
(@ChrisseyLadd) reported
Would be nice for #microsoft to provide some customer service for the #office365 installation that refuses to launch #outlook .... 3 days, 4re-installs, 2 (non-MS) techs, ended up determining its a MS issue - no MS customer service anywhere ('cept a useless bot!)!
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Sanjay Kalra🇺🇸🇮🇳|Digital Transformation Sherpa
(@sanjaykalra) reported
from
Fremont, California
Having problems with Microsoft Outlook app after upgrading to iOS 15.1 this morning. Anyone else facing similar issues? #iOS15 #Office365 #iOS15Update
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Şēth ໓rคkē
(@UnrulyDragon) reported
@NoMoreTerrors Oh don't I know it. I tried to set up email export for Office 365 in their policies, which was under Discoveries?? All I got was "Error, try again later". This of course needs to be done because we're migrating it all to a new host.
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Rob Leist
(@rleist) reported
@12Knocksinna @Office365 The back end exchange server version or online would be irrelevant. What they describe is a client (assuming Outlook) issue in how it performs auto discover.
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コセズ
(@cosezu) reported
@SparkMailApp could I get some help logging into a Microsoft live email in Spark? Getting an error message with every attempt, also tried Outlook and Office 365 methods.
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PerliRozmeroG
(@g_perli) reported
@AzureSupport @Office365 Hi team, 365 enterprise apps on 2016 rds server not reporting "Device ID" or "Join Type" resulting in CA policy failure. Any suggestion ? Have ticket open but engineer not available in my time zone..
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June Smalls
(@June_Smalls) reported
Hey @Office365 . I had a tech issue and used the chat. Customer service fixed my issue in just a few minutes. I was really prepared for a rough time. I'm an author and I couldn't open any of my word docs. Your rep was kind, quick, and efficient. Just wanted to say thanks!
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Barry Johnson
(@bajohnson85) reported
@Microsoft Installing KB5005565 has broken several @onedrive features including link sharing, live document editing, Personal Vault, and other @Office365 features on the Windows apps. Removal on test devices confirms direct correlation to patch. Please resolve ASAP!
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Ashutosh Mohanty
(@mashutosh58) reported
@MicrosoftIndia Facing issue with ms office 365 please check dm
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Adam W
(@AdamWrighter) reported
@jonnykates onedrive can be a lot cheaper if you need 1tb or less. i share my office 365 sub with 2 other people which means that it costs me ~£20/year for 1tb. i'm getting quite close to the limit, though. when i do i might build a home server with nextcloud or owncloud
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IPS Pharma
(@IPS_Pharma) reported
We have been made aware that there have been some external issues with Mimecast email security provider for Microsoft Office365 today. This issue has been now solved but there may still be some delay in emails arriving at IPS. 1/2
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🏳️🌈Age🏳️🌈
(@AgeMarkus) reported
@DTSO_says @Office365 Is Ctrl+Shift+V any help in Excel? I had the same issue in LibreOffice and I ended up defaulting to Ctrl+Shift+V -> down -> enter every time I wanted to paste
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Carey Vandenberg
(@CareyVandenberg) reported
I have Microsoft 365 subscription through our firm through a reseller and dealing with a couple of issues. There are 7 people involved now and I'm into day 3. When it was direct with Microsoft it was just me and Microsoft. Within 1 - 2 hrs it was fixed. Buy #Office365 direct
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David Ross - 'GAFFERS' available now
(@RossFootball) reported
@Office365 I'm paying £60 per year for Office for Mac software that's worse than it was twenty years ago. Why hasn't this Excel for Mac glitch that every so often refuses to recognise its own file format been fixed? At least two years now it's been like this.
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Biddlebot
(@erika_biddle) reported
@juspar No idea how to fix it, but I can tell you from experience: getting technical support from Microsoft for Office 365, and/or Word specifically, is painfully time consuming. I just got moved to the next tier of support, if anything comes of it will post here. Good luck!
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