Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Redruth, England | 1 |
| Cheltenham, England | 1 |
| Tewkesbury, England | 1 |
| Edmonton, AB | 1 |
| Stratford-upon-Avon, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Hobart, TAS | 1 |
| Brisbane, QLD | 1 |
| Aubagne, Provence-Alpes-Côte d'Azur | 1 |
| Southend-on-Sea, England | 1 |
| Mulhouse, ACAL | 1 |
| New York City, NY | 1 |
| Étampes, Île-de-France | 1 |
| Argenteuil, Île-de-France | 1 |
| Bristol, England | 1 |
| Dreux, Centre | 1 |
| Saint-Quentin-Fallavier, Auvergne-Rhône-Alpes | 1 |
| Dunedin, Otago | 1 |
| São Luís, MA | 1 |
| São José dos Campos, SP | 1 |
| Ottawa, ON | 1 |
| Montes Claros, MG | 1 |
| Berlin, Berlin | 1 |
| Miami, FL | 1 |
| St. Petersburg, FL | 1 |
| Bogotá, Bogota D.C. | 2 |
| Paris, Île-de-France | 2 |
| Montpellier, Occitanie | 1 |
| London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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JT (@AlastairGrayson) reported@authorjoyshaw I use Microsoft's VibeVoice to read it back to me. It's probably the same thing offered by Office365, just on their server and not my local machine.
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Glenn Scott (@glennsc) reportedIn order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.
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brugs (@Lightningkey17) reported@MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365
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Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported@davibaah @Mr_GeorgeAddo @NITAGhana They don’t even dedicated servers built and managed by the gov. let alone have infrastructure to protect sensitive and critical data… tweaa… imagine NITA ( the nation’s IT branch using subscription of office365). What happened to on-premise and dedicated exchange server?
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Deborah Kurata | youtube.com/@deborah_kurata (@DeborahKurata) reportedHelp @Office365 ... my outlook app on my phone is suddenly asking for a login. To confirm my identity, it wants to call my *office* phone. I'm on travel. What can i do?
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Shane (@Shane_L) reported@adahstwt Just deployed a small app for one of my company’s franchisees to use. Deployed on Azure because we use Office 365 and I could rely on existing MS accounts for auth. Never again… terrible experience. Azure is so disjointed…
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Pimplefresh (@pimplefresh) reported@RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more
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David McCarter (Microsoft MVP) (@realDotNetDave) reportedMy favorite feature of Word is "Read Aloud". I find many issues using this. But I wish it worked 100%. It's REALLY flaky and stops on its own so many times reading just one page. I have noticed when the text changes style, Read Aloud gets very flaky! @Office365 @office
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Noah (@aotearoanoah) reported@JamesHalcrow I mean yeah valid. I had issues in HS with the school Office365, the whole schools services got hacked at one stage too and a bunch of seniors lost their work, so I’ve been using personal since
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John Crickett (@johncrickett) reported"GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.
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Coco Freak (@Coco_the_freak) reportedSo aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭
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Karl (@karlprosser) reported@asaio87 SaaS isn’t dead , but certain SaaS products that aren’t complex and that don’t have risk associated with them will be , and the rest will be open for disruption, especially on price. Not unlike when I automated the backend network/server/os/app layer of office 365 for Microsoft a decade plus ago , allowing them to reduce the per seat cost like 50% or something crazy.
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Pythis (@Pythis1313) reported@darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.
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💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported@Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.
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PrincessLeah (@ScorpionWSDBW) reportedLet's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.