Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
Perth, WA 3
Paris, Île-de-France 3
Monroe, WA 2
Brooklyn, NY 2
West Lafayette, IN 2
Auckland, Auckland 2
Sydney, NSW 2
London, England 2
Ayr, Scotland 2
Lyon, Auvergne-Rhône-Alpes 2
New York City, NY 1
Charlotte, NC 1
Bowling Green, IN 1
Bonney Lake, WA 1
Bellmore, NY 1
Nürnberg, Bavaria 1
Jacksonville, AR 1
Scarborough, ON 1
Whitby, ON 1
Halle (Saale), Saxony-Anhalt 1
Minneapolis, MN 1
Mumbai, MH 1
Vancouver, BC 1
Bordeaux, Nouvelle-Aquitaine 1
Gold Coast, QLD 1
Cancún, ROO 1
Baltimore, MD 1
Norfolk, VA 1
Grimsby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardLeos Richard Leos (@RichardLeos) reported

    Being Tier 3 support I really shouldn't be asking end users what OS or client versions theh are running. Troubleshooting office 365 add-ins not working. Find user has unsupported OS and blocks cookies preventing web app from working. Help desk please do basic triage.

  • letsgetmathing Martin Noon (@letsgetmathing) reported

    Chromebook PowerPoint help required - my sons teachers are narrating PowerPoint files but those do not work on the chromebook PowerPoint app or on google slides. Is there a fix to this? Tried opening them on web office 365 files don’t always want to open.

  • dravine JR (@dravine) reported

    @2Complex4Tweets @Artist_HB Doc compatibility issues are not that big of an issue. I have a windows VM for multiple reasons, and an MS Office 365 subscription for the rare occasion I need Office apps, mostly Excel in my case. If MS is that central to your ops, use their services instead of GSuite.

  • BenthicForam Bas (@BenthicForam) reported

    The university is transferring everything from Google to Office 365, and it's taking me a full afternoon to fix the ****.

  • zefie zefie (@zefie) reported

    Okay I need to calm down and say this nicely. @Microsoft, please stop using Windows Updates "Setup" as a chance to: 1) Get me to reset my browser to Edge 2) Get me to reset my custom apps to MS Defaults 3) Get me to use OneDrive 4) Get me to buy Office 365

  • F1lawyer Graeme M Cunningham (@F1lawyer) reported

    @Defencebrief I've been trying for weeks. Have called the helpline and left messages and they have not got back to me. I am now being locked out on a regular basis as system keeps trying to set up pop3 connection. Very frustrating. Let me know if you get a fix for office 365 please

  • africanscribe Kristina Gubic (@africanscribe) reported

    @Apple Just updated my OS to #BigSur on Macbook Air and finding that Microsoft Office and @Dropbox are not working well. Apps dont open, some files not visible. Is there a fix I am missing? @Office365

  • nerinedorman I KILL YOUR DARLINGS 🏳️‍🌈 #DRAGONAGE (@nerinedorman) reported

    @Jen_Thorpe @Office365 I'm going to tell the author to supply me a clean document for the edits. I have wasted too much time to try find a fix for this.

  • IamStan Ant Stanley #BLM (@IamStan) reported

    @QuinnyPig Intelligent Cloud includes all world wide server revenue and associated professional services ... Office365 is part of another segment at MS.

  • YarnGeek YarnGeek aka Hardass Glamour Flex (@YarnGeek) reported

    Office converted us to Office 365 and man, Outlook's layout is SHOCKINGLY unreadable. So, so bad for the eyes. Send me your layout fix tips, please? Especially for fixing the truly ridiculous reading pane header bar that takes up half the damn screen?

  • stiangiltvedt Stian A. Giltvedt (@stiangiltvedt) reported

    @trellosupport Trying to log in with the first login fields. After email (Office 365) is typed in then password field disappear and button "Log in with Atlassain" show up. Still no luck to log in. Even password is right with browser. To make it clear: I did not try Google until your response.

  • zipperiah zipperiah (@zipperiah) reported

    @MSFT365Status Office 365 is completely down in the Uk

  • slashfla Slashfla (@slashfla) reported

    Thank you @GoDaddy for ruining my email experience. YOU decided to move everything to Office365 now email applications no longer work. Told by support it will be down until MARCH 12! Get your act together!

  • KieranCM87 Kieran CM 🍁🍂🍃🐾 (@KieranCM87) reported

    @jsnbts I often find in Office365 my profile pic just randomly disappears. I’ve also had issues when changing my password via windows that it doesn’t seem to change it straight away for other O365 products.

  • JAdoreLaurette violent sprite (@JAdoreLaurette) reported

    Microsoft Office 365 is not working for me at all and I'm on the verge of tears atp

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