Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1
Vernon, BC 1
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • HubEducators Educators Hub (@HubEducators) reported

    Is anyone else having problems opening any do they Microsoft office apps today? @Office365 @Office

  • maddyjayw mads (@maddyjayw) reported

    @AppleSupport I have an educational office365 account. I am looking at purchasing the MacBook Air M1. Can I install office apps on the MacBook without having to purchase and then being able to login to my college account?

  • SwiftOnSecurit1 SwiftOnSecurity - Copy (@SwiftOnSecurit1) reported

    RT vinski_ ﹫SwiftOnSecurity After turning off POP3 and IMAP from Office365 Exchange settings, our Azure AD login logs are pretty much failure free now. Before they were full of constant login failure messages from all the brute forcing.

  • aaronguilmette pronounced A-A-Ron (@aaronguilmette) reported

    @grouppolicyguy Another common problem has been how to actually consume cloud services, even things so simple as where to deploy AAD connect for Office 365. We couldn’t articulate how to have a Red Forest deployment coexist with “cloud is more secure” marketing. It has been a huge roadblock.

  • IngeSqz Inge Skuseth (@IngeSqz) reported

    Is it only a coincidence that Office365 Admin Portal has a slow response in Chrome and a fast response in Edge browser? The only web pages I always have to use in Edge instead if Chrome? OnPageLoad (if browser=Chrome then Wait 60 seconds)

  • thefatflier shreejith (@thefatflier) reported

    @CRED_club hi, I can’t seem to add an office 365 account for CRED protect. Every time I try I get the error that “something’s wrong please try again”

  • jjossea Omnipotent God (@jjossea) reported

    I forgot my school login and now can't access any of the **** I need for school bc office 365 keeps logging me out know I'm a forgetful dumbass

  • swiftyswiftswof Soph (@swiftyswiftswof) reported

    @Office365 how do I get an issue resolved with you? Your web chat doesn’t work and there’s no numbers. This has been ongoing for too long!

  • docdai Dr Dai Samuel (@docdai) reported

    The biggest challenge this evening is trying to work out how to put my out of office email reply on using new office 365... Old school email system was easy! After only 14 days of A/L this year the batteries need recharging and this problem needs solving!

  • iScienceLuvr Tanishq Mathew Abraham (@iScienceLuvr) reported

    Hey @Microsoft , what’s up with your #PowerPoint 2013 & #Office365 ? We’ve been working for almost 3 hrs to fix a bug you guys have....the slide advance time for individual slides just doesn’t work....anyway to get this resolved? #Frustrated

  • RBlate Richard Blate (@RBlate) reported

    @Office365 @office @Office365_Tech GM. At home I have office 2016 pro. Just purchased ms family 365. When I open word, excel, etc, they open as 2016 not the 365 version. How do I fix this? Thanks.

  • micahflee Micah Lee 😷 (@micahflee) reported

    While connected to the VPN, they then, for example, can use legit creds to login to anyone's Office 365 email account (CISA says they were observed doing this). Basically, they can login to anything on the entire network and could place backdoors anywhere

  • DClinPsySWales DClinPsy South Wales (@DClinPsySWales) reported

    When wanting to use questionnaires in assessments and for outcome measurement why not consider Microsoft Forms as a solution. Use of this via an NHS Wales email login will be covered by the existing DPA (covers Microsoft Teams and Office 365). Check with supervisors first.

  • MaudieHughes Maudie Hughes (@MaudieHughes) reported

    @Mrs_YellowLaura Are you using web based or desktop version? I use desktop as I find browser based very irritating. If you’ve not got desktop, sign in to Hwb via the Yr Athrofa page and you’ll be able to download it from the office365 menu

  • StephanJacobian StephanJacobs (@StephanJacobian) reported

    @Office365 account management is a pile of garbage. Pay for billing? “Sorry we had a problem” Manage account? “Sorry we had a problem” Contact support? “Sorry we had a problem” Recommendations for alternatives welcome

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