Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
Minneapolis, MN 2
London, England 2
Southampton, England 2
Mumbai, MH 2
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1
Toronto, ON 1
Newburgh, NY 1
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheftBike UK Bike Theft Awareness (@TheftBike) reported

    @LucyAliceBourne @MicrosoftUK Be nice to use our new computers this Christmas, but you know, Microsoft stops play. #windows11 locks it up, #Office365 down for 8 months, no support.

  • Jyotiranjan_s Jyoti Ranjan Sahoo (@Jyotiranjan_s) reported

    @Office365 I m trying give my product key and it's showing the wrong product key.Can you please support. N. B :This issue is for already installed office 365 product

  • NickMilanovich Nick Milanovich (@NickMilanovich) reported

    @MicrosoftHelps In the end, chat didn't fix anything and @microsofthleps on Twitter goes radio silent. This is what a paid subscription to Office 365 gets you.

  • boralranjan Ranjan Boral (@boralranjan) reported

    @GooglePlay @Office365 it is really difficult to renew office 365 family pack from Google Play Store. It's not working as before. What are the other sources I can buy it. Google Play Store malfunctioning.

  • Saminfactt Sam (@Saminfactt) reported

    @MSFT365Status IMAP server access is failing as of about 1 hour ago. Using imap-mail. outlook. com or outlook .office365 .com Is there an outage or service issue with IMAP client access to outlook. com mail?

  • BetckeTimo Timo Betcke (@BetckeTimo) reported

    @jamespjh Serious question. What issue tracker do you use? I don't like Office 365 task management and typical Linux tools for task management are not great to refer back to Office 365 e-mails (creating persistent link is difficult).

  • xebu Jatin Nanda (@xebu) reported

    @BenedictMPWhite There was an outage on Office 365 where all the cases are recorded in excel

  • lemia_dee Odogwu x Tech Bro (@lemia_dee) reported

    It’s funny how Google docs opens up my word .docx file with the exact formatting whereas MS Office 365 online has my doc all messed up and all over the place. @lammykate y’all need to fix up😒

  • WillPlatnick Will Platnick (@WillPlatnick) reported

    I signed up for Office 365 to get office for my in-laws this year as a gift and decided to try and condense expenses by using OneDrive. Huge mistake. macOS client is so terrible. Syncs a few files then stalls.

  • KeiraSoleore Keira Soleore (@KeiraSoleore) reported

    Upgraded Windows 10 to Windows 11 because Windows Update kept on insisting that I do it. As a result, I got a new version of Office 365, which I did not want. And now the Outlook client is not syncing with the Exchange server, so the client and OWA are not in sync. Aarrrggghhh!!!

  • vgar1977 Victor A Garcia (@vgar1977) reported

    @jordanbpeterson @Microsoft If you can login on the web version office365 with your credentials, the. The problem is likely that specific computer

  • swordno1 Matt ****** (@swordno1) reported

    Anyone else having Sky email inbox issues? Outlook hasn't retrieved emails for hours and think that it might be a server problem. #sky @SkyUK #Office365 #emaildown

  • fichtecreations Nick Fichte (@fichtecreations) reported

    @TGE_LDNM Because it is included for free with corporate @Office365 accounts which companies need for Word, Excel, Outlook etc. so why pay more for other platforms like Zoom, WebEx etc when you get that for free. I use it daily and the only issues I ever face are user or connection based

  • swordno1 Matt ****** (@swordno1) reported

    @SkyHelpTeam Outlook (Office 365) isn't retrieving emails, and Thunderbird is having issues too. I know the IMAP settings are correct and I have generated the app-password. Both Email clients accept the settings but do not bring in the emails into the inbox.

  • HenkPoley Henk Poley (@HenkPoley) reported

    I notice that on some of the Office 365 Windows app login screens the Windows keyboard tries to helpfully give spelling advice (e.g. choose from these 3 words) for the text “behind” the black circles. Probably meaning that other apps can access the content of the password field

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