Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 4
London, England 3
Bogotá, Distrito Capital de Bogotá 3
West Lafayette, IN 2
Auckland, Auckland 2
Brisbane, QLD 2
Sydney, NSW 2
Seattle, WA 2
Ayr, Scotland 2
Dallas, TX 2
Los Angeles, CA 2
Lyon, Auvergne-Rhône-Alpes 2
Indianapolis, IN 2
Toulouse, Occitanie 2
Madrid, Comunidad de Madrid 2
Sevilla, Andalucía 2
Villeurbanne, Auvergne-Rhône-Alpes 2
Grimsby, England 1
Aldaia, Comunitat Valenciana 1
Oakville, ON 1
Dublin, Leinster 1
Hiawatha, KS 1
Derry, Northern Ireland 1
Tower Hamlets, England 1
Berlin, Land Berlin 1
Curitiba, PR 1
Beamsville, ON 1
Gouvy, Wallonia 1
Cumberland, RI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • June_Smalls June Smalls (@June_Smalls) reported

    Hey @Office365 . I had a tech issue and used the chat. Customer service fixed my issue in just a few minutes. I was really prepared for a rough time. I'm an author and I couldn't open any of my word docs. Your rep was kind, quick, and efficient. Just wanted to say thanks!

  • emmanueldmc Emmanuel ॐ (@emmanueldmc) reported

    @MSFT365Status @Office365 In my organization we are still having problems to log in with MFA to our VPN, after your announcement that the service was restored it only works for a few hours, but at this moment the issue is the same as the beginning.

  • vagaerg Pablo Arteaga (@vagaerg) reported

    @MicrosoftHelps I would like to report a fraudulent company that’s using Office 365 as a mail server. How could I send you details so you can investigate? Thanks!

  • LooneySec Loony! (@LooneySec) reported

    @msftsecurity Hey ?! on of your American citizens deployed adware/spyware as additional components in Outlook. Exchange/Office 365 ! Fix this **** !

  • blackswantrain Quick Excel Tips (@blackswantrain) reported

    Double-Click Autofill Handle to do Whole Column: Instead of dragging the Autofill handle to copy down the column, double-click it and it will do the whole column automagically. #Office365 #Excel

  • g_perli PerliRozmeroG (@g_perli) reported

    @AzureSupport @Office365 Hi team, 365 enterprise apps on 2016 rds server not reporting "Device ID" or "Join Type" resulting in CA policy failure. Any suggestion ? Have ticket open but engineer not available in my time zone..

  • regnarg Dan Granger (@regnarg) reported

    Here is a fun fact. You can't contact @Office365 support for issues with Outlook for Mac from @Office365. You have to contact a special department that requires a chat window to stay open.

  • iamsure59929410 iamsuresh (@iamsure59929410) reported

    @satyanadella we got stuck for more than 96 hours with the office 365 teams issue. reached out to partner support. but the level 1 guy is unable to help. expected better support experience for partnets

  • Fr33Martyn TheSmokeyBeard (@Fr33Martyn) reported

    @12Knocksinna @Office365 Have you heard anything on the Exchange Web Reporting service? We use it to feed message trace data in to Splunk, due to the volume and verbosity the Exo cmdlets are too slow

  • djflavi Flavi (@djflavi) reported

    Tired of using the @Rakuten app ? Me too! They need some smarter logic on some of these websites. Go to Microsoft Office 365 login and it redirects to cloud management. Please someone...Tell me how a consumer is going to use cloud management. #NotRecommendedApp

  • ChrisseyLadd Chrissey Campbell (@ChrisseyLadd) reported

    Would be nice for #microsoft to provide some customer service for the #office365 installation that refuses to launch #outlook .... 3 days, 4re-installs, 2 (non-MS) techs, ended up determining its a MS issue - no MS customer service anywhere ('cept a useless bot!)!

  • JeffH_InfoSec Jeff Hoge (@JeffH_InfoSec) reported

    I know it seems that there are new Office 365 vulnerability findings every day, but turning off legacy auth and requiring MFA mitigates 99% of issues. Do you really need IMAP, MAPI, and SMTP relay turned on? For all users?

  • emmanueldmc Emmanuel ॐ (@emmanueldmc) reported

    @Office365Status @Office365 In my organization we are still having problems to log in with MFA to our VPN, after your announcement that the service was restored it only works for a few hours, but at this moment the issue is the same as the beginning.

  • RossFootball David Ross - 'GAFFERS' available now (@RossFootball) reported

    @Office365 I'm paying £60 per year for Office for Mac software that's worse than it was twenty years ago. Why hasn't this Excel for Mac glitch that every so often refuses to recognise its own file format been fixed? At least two years now it's been like this.

  • Balancement Balancement (@Balancement) reported

    @dxgl_org @Windows On the other hand, if it ain’t broke don’t fix it and make it worse in the process. I’ve more problems with 10 (hours and hours on the phone to India) in the year I’ve had it than I *ever* had with 7. Office 365 compared to Word7 has been a veritable nightmare of complications.

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