Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Perth, WA 3
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Bogotá, Distrito Capital de Bogotá 2
Mexico City, CDMX 2
Minneapolis, MN 2
Southampton, England 2
Mumbai, MH 2
Brisbane, QLD 2
Brooklyn, NY 2
Sydney, NSW 2
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1
Surrey, BC 1
Guadalajara, JAL 1
Atlanta, GA 1
Naperville, IL 1
Miguel Hidalgo, CDMX 1
Reynosa, TAM 1
Plaistow, NH 1
Carrollton, TX 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Catelli2Oh Catelli2.0 🚣🏻🚴🏻🏕 (@Catelli2Oh) reported

    @keithjs @promeritum The abuse comes more from egress costs trapping you into vendor lock-in. But all of them do it. That's not monopolistic, that's just normal customer abuse. Where Microsoft might be in more trouble is Office 365, basically locking you into a cloud solution. With a single vendor.

  • hussainesss Hussain Sarwar (@hussainesss) reported

    @HappyFamilyDoc Using office365 outlook links works with every login

  • jguilfoyle Jeff Guilfoyle (@jguilfoyle) reported

    Biggest problem with the new @Apple M1-based MBP? When @Office365 Excel decides to max the CPU @ 100% (like daily), there's no fan noise to tell me until the battery is running low.

  • mithrilrat Darrel Mc. - Aussie Loving the night sky (@mithrilrat) reported

    @CasparHarmer @WolfieChristl Unlikely, as this will be part of the software (Teams/Office365) itself and all the metrics will be at the server side.

  • MOD_NI Hey Mickey (@MOD_NI) reported

    @oceanbump True. I remember at my last job having to migrate everyone from MS Office 365 to Google apps and having to support Google, which I thought was terrible in comparison

  • RebeccaOutloud Rebecca Dessonville (@RebeccaOutloud) reported

    @zkat__ you don't happen to know anyone in the office365 dev area that can help with me with office products deadnaming me, do you? Windows start open excel: deadname Sign out of accout and sign in: correct name Close excel and reopen: deadname

  • BalooganCamp baloogan (@BalooganCamp) reported

    .@BillGates Sir, run for Office365, or fix Windows 10. One or the other.

  • Rohwynn Rohwynn (@Rohwynn) reported

    @Bonnie_Quinn > this one rages, in particular, to Office 365 smtp server shite. WHAT DO YOU MEAN THE DNS SERVER CAN'T RESOLVE THE NAME?!

  • Roozbeh_84 Roozbeh Sanaei (@Roozbeh_84) reported

    @ylecun In the meanwhile, I want to thank Microsoft for keeping me equally Satisified with My Office 365 and Windows 10 than Office 2007 and Windows XP, a bit of more trouble but that's overall OK, I like MS Paint too :)

  • MicroTanya Tanya Horne (@MicroTanya) reported

    Long shot, but has anyone had success in making local backups of their OneNote files from a university/ Office 365 license? Seems like it may not be possible, and if so I'd rather jump ship now rather than years down the project line!

  • LennyK_108 Lennard Korsten (@LennyK_108) reported

    @Windows Not the fact that a colleague of mine has to sign into Office365 every time she restarts her computer and I'm getting no possible fix for it .....

  • 12Knocksinna Tony Redmond (@12Knocksinna) reported

    @JK_Leatherass Does the account you're using have permissions to read the #Office365 audit log? The error indicates that an input value is blank, so the first question to ask is if you are finding any records...

  • manelrodero Manel Rodero (@manelrodero) reported

    Hi @Office365 @Microsoft365 @azuread admins! What's the best way to know whether a user has ever signed in to Office365 and the date of the last sign in. We're using this: Get-AzureAdAuditSigninLogs -top 1 -filter "userprincipalname eq '$UPN'" | Select-Object CreatedDateTime

  • ocdtrekkie ocdtrekkie (@ocdtrekkie) reported

    @QuinnyPig @Dell Probably drastically more reliable. My Exchange server in a single VM has a few extra 9s compared to the uptime of Office 365.

  • atr8472 Andrew McCallum (@atr8472) reported

    @ncbrady Had this with a range of devices; Lenovo T480 & Surface Go / Pro4, about a year back, common cause looked to be all the devices initially were on 1803/1809, all with an older version of the Lenovo support tool, the Surface Go had major issues (preinstalled Office 365)

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