Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 4 |
| Ashburn, VA | 2 |
| Quito, Provincia de Pichincha | 2 |
| Vancouver, BC | 2 |
| Mexico City, CDMX | 2 |
| Minneapolis, MN | 2 |
| London, England | 2 |
| Southampton, England | 2 |
| Mumbai, MH | 2 |
| Brooklyn, NY | 2 |
| Newburgh, NY | 1 |
| Lilleshall, England | 1 |
| Danvers, MA | 1 |
| St. Louis, MO | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Munich, Bavaria | 1 |
| Wapakoneta, OH | 1 |
| Kitzingen, Bavaria | 1 |
| Hurricane, WV | 1 |
| Hamburg, HH | 1 |
| Belfast, Northern Ireland | 1 |
| Charenton-le-Pont, Île-de-France | 1 |
| Colorado Springs, CO | 1 |
| Brampton, ON | 1 |
| Manchester, England | 1 |
| Roseville, CA | 1 |
| New Lenox, IL | 1 |
| Berlin, NJ | 1 |
| San Luis Potosí, SLP | 1 |
| Surrey, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Romick
(@VanCityNikolai) reported
@_sumitdhiman @Windows Yeah. I keep them up to date, but still get constant crashes. Brand new machine. I even swapped the video card. Same issue. On top of that, I was paying for @Office365, but couldn’t open any documents because I always got a “this operating system isn’t supported” message.
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Dan Hamilton 🇺🇸🏳️🌈
(@pdhamilton) reported
@meghendricks @Rackspace I had problems and, no Office 365 support available on weekends. So I called GoDaddy, got a live person, and walked me through getting my email set up with them. Still have to figure out how to migrate old emails over, and they will help with that. But now I have working email.
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Spiff
(@lordspiffington) reported
@Office Twitter is my feedback portal. Can you just fix it? It really can’t be that hard. #Office365
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SB
(@nuttyinsb) reported
@Rackspace How to fix this debacle with proper instructions. First you need to do several things. You won't be able to do anything without a valid working private domain address when trying to sign up with office 365. You will also need your DNS login information to resolve this.
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Ginger Girl
(@gingergirl1953) reported
@cdominicy @Rackspace Having the same issue. Was on the phone for 4 hours yesterday then they hung up; called back and waited another 3 hours then they hung up again; plus another 1 1/2 hoirs..gave up. Today, sitting on hold because emails are not being forwarded and no one to help with the Office 365
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SB
(@nuttyinsb) reported
@Rackspace When is the class action suit starting? All the poor resellers/MSPs who have spent years building a residual base and it’s evaporating overnight. The outage is so bad, it’s impacting Microsoft now, MS Office 365 team reporting 2-3 days for a call back.
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Dr. Pain
(@darkstarTH) reported
@Office365 @Office @MicrosoftHelps I have been waiting with a service request for 10 days and your outsourced support engineers are pathetically slow and unacceptable
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John Mauldin
(@JohnFMauldin) reported
Just an FYI for those trying to email me. Rackspace has been down for over two days. My emails, I am told, are getting hard bounced. Rackspace wants people to migrate to Office 365. “Dammit, man, I am a writer, not a techie.” What to do? Sigh.
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Jimmy Wick
(@JimmyWick10) reported
@JoseBBphp @Rackspace It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, we have been able to help the maximum number of users by migrating #Rackspace mailboxes to Office 365. Get in touch with us #Apps4rent. #RackspaceOutage
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Apps4Rent
(@Apps4Rent) reported
@TXActionJackson @Rackspace If you have your DNS login then it's better to move to Office365 as Exchange Onprem got more issues nowadays. If you need assistance setting up email and migrating data then do contact us.
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Scott Rediger, CPA
(@ScottRediger) reported
Dear @Outlook - since the rest of the world does NOT double space between paragraphs, why is it your default? Please fix this. #Office365 #OutlookEmail #Microsoft365 @Office365
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alana
(@lana__ok) reported
my dissertation is due in 10 days & office 365 has locked me out of everything??? been trying all weekend and i can’t access student emails, and can’t open word to edit the document… i can’t do anything!! error code is 0x0 would appreciate any advice !!
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Mark Shead
(@markwshead) reported
@rltarch @Rackspace They finally posted an update, but it says that they are prioritizing getting people moved over to Office 365. I don't know if that means they have stopped trying to fix the actual problem, but it sounds like it.
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Jonathan Edelman
(@AbaYonatan) reported
@Office365 you have me locked out of my business account for 5 1/2 days because of a problem that YOU caused. Your customer service experience is the worst I've ever encountered. How do I get some help?
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Manoj Ahir
(@Manoj_Ahir1) reported
@GooglePlay I have shared my issue with DM. Kindly look into this matter. I want to cancel the subscription of office 365 through google play.
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