Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 4
Perth, WA 3
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Bogotá, Distrito Capital de Bogotá 2
Mexico City, CDMX 2
Minneapolis, MN 2
Southampton, England 2
Mumbai, MH 2
Brisbane, QLD 2
Brooklyn, NY 2
Sydney, NSW 2
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1
Surrey, BC 1
Guadalajara, JAL 1
Atlanta, GA 1
Naperville, IL 1
Miguel Hidalgo, CDMX 1
Reynosa, TAM 1
Plaistow, NH 1
Carrollton, TX 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • hoyty Hoyty (@hoyty) reported from Sammamish, Washington

    @hacks4pancakes I totally agree and understand this as I have dealt with crappy devices like copiers bought 2 years ago that won’t talk to Office 365. However if you are truly only using it for SMTP relay then disable HTTPS inbound from Internet. If it isn’t a live mailbox server you don’t need.

  • Brownques Brownques Marlee (@Brownques) reported

    @CNET If you go to school, chances are they already subscribed every student for Office 365. Just login with your school account!

  • RodneyFort Rodney Fort (@RodneyFort) reported

    @BMMillsy I had the same issue. If POT file was from an old version, the new Office365 version won’t save the audio (annotations either). Maybe true for video, too?

  • jayeshnavin Jayesh Navin Shah (@jayeshnavin) reported

    Now the UX bit. Seems like Microsoft recognised this problem and made several productivity improvements to Outlook on Office 365 last year to allow changing the default meeting time and to finish meetings earlier. Yay! Yay? 9/n

  • ChrisBCutter Chris Barker 😷 (@ChrisBCutter) reported

    The problem was caused in the first place by us following instructions provided by @OfficeSupport @Office365, and the solution they provided only served to make the initial problem worse.

  • spdrsnc Jack Quaver (@spdrsnc) reported

    Office 365: Oh you want to change the language of my applications? No problem, let me take *A FEW HOURS* just to do that simple task #FFS

  • getanas Anas Abdul Latheef (@getanas) reported

    @Microsoft @Office365 Rendering in Google Chrome. Can't we fix this?

  • happyxonigiri SARI *o(^^*)♪ (@happyxonigiri) reported

    17:09 I just finished fixing the error Office 365 encountered and I can ~~finally~~ start working 😭😭😭😭😭

  • julian_west Julian West (@julian_west) reported

    @jsnover 80% of Office 365 cloud tenants are Hybrid: e.g. they must maintain a let least one Exchange CAS server for autodiscover record.

  • EngLifestyles EngineeredLifestyles (@EngLifestyles) reported

    @Office365, @Office, why do I need to sign into my account every 15 minutes? It continues to tell me you’re having an issue with my account? #TechSupport #Office365

  • vanderbeckinc VanDerbeckInc (@vanderbeckinc) reported

    @Office365 why after days and days of waiting for the Data Protection Team to assist with a locked out O365 tenant, do I NOT get a phone call and then an email showing that the problem was resolved/case closed when it has not been? This is the 2nd time!!

  • RyanAColbert Ryan Colbert (@RyanAColbert) reported

    @OfficeSupport Microsoft Office 365 ProPlus was working fine until automatically received the update from Version 2101 (Build 13628.20448) to Version 2102 (Build 13801.20266). Now (based on Microsoft forms) the following error is widespread OLicenseHeartbeat.exe crash

  • etresoft John Daniel (@etresoft) reported

    @nekr0z My early Dreamhost experience was much the same. I loved Dreamhost! I moved my mail to Office365 years ago. I finally dropped Dreamhost after dial-up server speeds. Now I use AWS Lightsail. I would rather not use AWS, but this is the closest thing there is to the old Dreamhost.

  • jasonsamuels Jason Samuels (@jasonsamuels) reported

    The last on premise Exchange Server I was responsible for was an Exchange 2010 instance that I upgraded from 2003 and later moved the org off of and out to Office 365. There have been many days I was thankful to not have to administer that anymore, but none quite so much as today

  • TomaTantrum Toma Holder (@TomaTantrum) reported

    I don't know who at @Windows decided my login needed to be delayed by a screen about services I already rejected or installed. It was the wrong decision. I don't need reminders that Windows Hello & Office 365 exist.

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