Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wirral, England | 1 |
| Exeter, England | 1 |
| Vancouver, BC | 2 |
| Santa Ana, CA | 1 |
| Puebla, PUE | 1 |
| London, England | 2 |
| Rochester, MI | 1 |
| Chicago, IL | 3 |
| Laveen, AZ | 1 |
| Sydney, NSW | 2 |
| Huntingdon, England | 1 |
| Newark on Trent, England | 1 |
| Blaine, MN | 1 |
| Newcastle under Lyme, England | 1 |
| Cwmbran, Wales | 1 |
| Williamson, WV | 1 |
| Daventry, England | 1 |
| Syracuse, NY | 1 |
| Hamilton, ON | 1 |
| New York City, NY | 2 |
| La Fresnais, Brittany | 1 |
| Saulo Ramos, SC | 1 |
| Aldershot, England | 1 |
| Edinburgh, Scotland | 1 |
| City of London, England | 1 |
| Milton Keynes, England | 1 |
| Victoria, BC | 1 |
| Consett, England | 1 |
| Tournan-en-Brie, Île-de-France | 1 |
| Kleinburg Station, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Mani Mehr (@MehrvarzMani) reported7 clicks on average just to read an email? Office 365 needs a serious UX overhaul. Terrible customer service. No chat available someone call you from India next day. #office365
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Chris Marcilla (@chris_marcilla) reported@MicrosoftLux the worst experience in my life. A few years ago I had to recreate an account for being able to use @Office365, still billed however. Tdy same story, can’t connect, can’t get a new pwd even being the Admin. WTF. Never had an issue with Apple or Google in 2 decades!
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Chris Webb (@ChrisWebbTech) reportedQuest for me #AzureAD colleagues. Is there a way to remove the option to login with passwords on Office 365 accounts once passwordless is setup? Similar to how MSA Accounts can be set?
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David McCarter (Microsoft MVP) (@realDotNetDave) reportedMy favorite feature of Word is "Read Aloud". I find many issues using this. But I wish it worked 100%. It's REALLY flaky and stops on its own so many times reading just one page. I have noticed when the text changes style, Read Aloud gets very flaky! @Office365 @office
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Neelabalan (@neelabalan) reportedHey @MicrosoftHelps, I'm having trouble paying for my #Office365 subscription with my credit card. Even though international usage is enabled, the payment is not going through. Can you please help me out with this issue?
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GCU Tech Support (@gcutechsupport) reportedAttention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295
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ph33x (@ph33x_) reported@ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.
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Simon Holman (@SimonHolman) reported@Outlook I know you want everyone paying for Office365, but do you really need to make configuring IMAP accounts so difficult. Just give the option to specify the servers without just assuming them. I shouldn't have to go into Control Panel to fix it!
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James Futhey on 🐘 (@kidgdzilla) reported@jessethanley My users just find the same bug over and over again that I can't fix because of how Office 365 works. Similar energy.
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Glenn Scott (@glennsc) reportedIn order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.
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ScanSpeak (@Scan_Speak) reported@cavemankin @MacRumors @waxeditorial MacOS side loads because it was grandfathered in from days before App Stores. If side loading doesn’t interfere with the integrity of iOS and is invisible to the users like me who have no interest, I have no issues. Apple native apps & Office365 is 90% of what I need.
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Mila Carditis and 99 others (@GrainSurgeon) reported@Cryptos_Tales @anothercohen there's like 1200-1500 employees. some of those 30 are probably on medical or parental leave. some of the data might be broken/old laptops, some people may be using office365 from their personal machine...adding up those and all the other possible reasons, 30 is not much
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MikeTalonNYC (@MikeTalonNYC) reported@UK_Daniel_Card @marcusdempsey we've seen the same with Exchange Server. 2013 can't be patched, and 2016 or Office 365 cost large amounts of both time and money for the migration.
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Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported@aakashgupta In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.
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Mohamed Ridha Hamid (@mohamed_ridha) reportedHaving moved from using Google Workspace to Office365 here are some thoughts as a macOS user. 1. The problem of browser vs application. Already seen sync issues between the two, slowness in the app as it tries to actively sync. Browser usage looks and feels clunky.
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