Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Malo, Brittany | 1 |
| Saint-Denis, Réunion | 1 |
| Réunion, Réunion | 1 |
| Saint-Paul, Réunion | 1 |
| Melbourne, VIC | 3 |
| Montpellier, Occitanie | 2 |
| Redruth, England | 1 |
| Cheltenham, England | 1 |
| Tewkesbury, England | 1 |
| Edmonton, AB | 1 |
| Stratford-upon-Avon, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Hobart, TAS | 1 |
| Brisbane, QLD | 1 |
| Aubagne, Provence-Alpes-Côte d'Azur | 1 |
| Southend-on-Sea, England | 1 |
| Mulhouse, ACAL | 1 |
| New York City, NY | 1 |
| Étampes, Île-de-France | 1 |
| Argenteuil, Île-de-France | 1 |
| Bristol, England | 1 |
| Dreux, Centre | 1 |
| Saint-Quentin-Fallavier, Auvergne-Rhône-Alpes | 1 |
| Dunedin, Otago | 1 |
| São Luís, MA | 1 |
| São José dos Campos, SP | 1 |
| Ottawa, ON | 1 |
| Montes Claros, MG | 1 |
| Berlin, Berlin | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Balaji Swaminathan (@BalajiSwaminat) reported@Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand
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Anthony Peyton (@arpeyton) reported@12Knocksinna @Office365 The annoying part IMO is that we had perfectly function PowerShell cmdlets that were efficient and solved problems in single lines that have now been replaced by tomes of graph documentation, the horrors of the mggraph wrapper, authorization scopes, and a million other points of annoyance. The majority of M365 admins are not developers and will not take up learning how to write their own tools in their free time to perform basic administrative tasks.
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Tag VinZant (@TagVinZant) reportedI wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.
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ph33x (@ph33x_) reported@ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.
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Random Poser (@rndposer) reported@kmcnam1 MS Office 365 is a SCAM and now this! I don’t use AI agents even though I’m a senior developer at a large banking institution. I don’t see a use case considering AI still too slow to respond.
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Eric Johnson (@ej_badger) reported@Office365 I have been trying to reach support all day long. I have lost my authentication to my phone. I have spoken to support reps but they require me to login to get support. I have called four separate phone numbers 892 5234 - hung up / disconnected bad number 642 7676 -…
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Eric Sauvageau (@RMerlinDev) reported@Diss0lution For many years now, the Office 365 installer is broken in French, instead of showing something like "90% complété" in the system notification icon, it says "90lformat error! complété" - incorrectly parsing the percent sign as a parameter. Trillon dollars company at work.
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StartupHakk (@StartupHakk) reportedMicrosoft's Empire Continues to Crumble Microsoft has 450 million Office 365 users. Their flagship AI product, Copilot, has converted just 3.3% of them into paying customers. The stock is down 12 to 15 percent year-to-date, and their CFO recently circulated an internal memo calling for a “tighter” organization moving at an “increased pace.” That is corporate code for one thing: more people may be about to lose their jobs. The question I keep coming back to is this: what happens when the company that built the modern office, the one that owns your email, spreadsheets, calendar, documents, and most of your work life, starts losing its grip on the one product it bet everything on? And what does it mean when Anthropic walks directly into Microsoft’s living room, right inside Word, Excel, and Outlook, and starts doing the job better than Microsoft itself? Is the world’s most powerful tech titan actually running on fumes? What if the $13 billion bet that was supposed to secure Microsoft’s future is becoming the weight that drags it down? Why are internal memos suddenly demanding a faster, tighter organization while their flagship software struggles under the weight of its own updates? OpenAI is projecting staggering losses, Microsoft’s stock just took a major hit, and the “exclusive” moat they thought they had is starting to disappear. So the real question is: is Microsoft still an innovator, or has it become a market-paralyzing giant that has lost its way? Today, we’re looking past the marketing and into the data to see why the pillars are starting to crack.
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Black Edge (@BlackEdgeFund) reportedMicrosoft is starting to show up on deep value screens. This is not a broken company. This is not a melting ice cube. This is the most dominant software business ever built — Office, Azure, Teams, LinkedIn, GitHub, Copilot — and it is sitting significantly off its all time highs. The market spent three years pricing Microsoft as an AI winner at any price. Multiple expansion took valuation to levels that required flawless execution forever. When the AI trade started rolling over, Microsoft got caught in the wreckage — not because the business broke, but because the price was simply too high. Now the price is coming to the business. Azure growth is still compounding. Office 365 pricing power is intact. Free cash flow is a machine. The balance sheet is a fortress. Copilot monetization has barely started. This is what deep value in megacap tech looks like. It does not look like a disaster. It looks like a great business having a bad year in the market. The distinction matters enormously. Great business. Washed out price. The market is handing you an entry into the best software company on earth at a discount it has not offered in years.
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Glenn Scott (@glennsc) reportedIn order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.
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Yourmanjeff (@YourManJeff) reportedSpending this morning trying to figure out if Microsoft #Office365 is impacting just our company or if it's more widespread since Microsoft is showing everything is fine and outage reports globally are spiking right now #Outlook365 . Creates a huge work stoppage.
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AD (@AD1991234) reported@signulll I used to think MSFT was oversold, but I now think they have a major issue. Office 365 is not agent friendly, the OS is from a different era. Teams is a disgrace.
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Spicy Ice (@SpicyIce7) reported@EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram
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Dean2277 (@DakinDean) reported@MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!
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John Crickett (@johncrickett) reported"GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.
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