Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1
Vernon, BC 1
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1
Newburgh, NY 1
Lilleshall, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • UmeshChoudhary7 Umesh Choudhary (@UmeshChoudhary7) reported

    @christruncer I use to work for Microsoft. Yes, they do use LogMein. Office 365 support engineer is not authorized to take a remote assess, where as teams like Directory server,HA, NET and Perf are allow to take remote access.

  • fredrovich Frédéric Legault (@fredrovich) reported

    @smoon_lee @MSFT365Status @Office365 It was working but super slow

  • nerinedorman I KILL YOUR DARLINGS 🏳️‍🌈 #DRAGONAGE (@nerinedorman) reported

    @Jen_Thorpe @Office365 I'm going to tell the author to supply me a clean document for the edits. I have wasted too much time to try find a fix for this.

  • younghock2 young_hock (@younghock2) reported

    Microsoft make things so complicated I swear I get tired of troubleshooting micorsoft office 365 issues and stuff

  • willbeonekenobi willbeonekenobi (@willbeonekenobi) reported

    @jayjay0884 @Ludovision @NextGenPlayer Microsoft doesn't only make money from just windows licenses, but also Office365 subscriptions, Azure cloud virtual machines, email hosting, server client access licenses, Microsoft Store fees when you buy on their store, Xbox Live Gold and gamepass are a few

  • nerinedorman I KILL YOUR DARLINGS 🏳️‍🌈 #DRAGONAGE (@nerinedorman) reported

    @Jen_Thorpe @Office365 So far the only fix I can find is nuking/formatting the Word document before you start working on it.

  • GreenJimll Jon Knight is 2m away with the fairies (@GreenJimll) reported

    @biomechstu If you have Office365 I think you can set the Proofing language to be either US English or UK English (and others besides) so that things like "neighbour" which are OK in UK English will be highlighted as spelling mistakes in broken-US-English. ;-)

  • FelipeBudinich Felipe Budinich (@FelipeBudinich) reported

    @draginol @Office365 I want to add; 1.- I can count issues with one hand in decades, and it was server billing. At no point they cut the service during the conversation.

  • KieranCM87 Kieran CM 🍁🍂🍃🐾 (@KieranCM87) reported

    @jsnbts I often find in Office365 my profile pic just randomly disappears. I’ve also had issues when changing my password via windows that it doesn’t seem to change it straight away for other O365 products.

  • hulmed Dave Hulme (@hulmed) reported

    @danpalmer I think Teams works out of the box between office 365 companies, but because that is based on AD its more likely the company will have broken something when changing AD settings in Windows for example.

  • Ezio_Morte Ezio (@Ezio_Morte) reported

    @MSFT365Status @Office365 Hi, is there a known issue with adding Guest users to Teams? I'm seeing an issue when adding a guest account by using the email address and getting an error message Retry again. If I'll try to add a guest account to a separate SharePoint Site, no issue.

  • FelipeBudinich Felipe Budinich (@FelipeBudinich) reported

    @draginol @Office365 I want to add; I can count issues with one hand in decades, and it was server billing. At no point they cut the service during the conversation.

  • TREAT_NMD TREAT-NMD (@TREAT_NMD) reported

    TREAT-NMD are having email issues - a Microsoft Office 365 issue, which we have escalated to Microsoft. They expect to resolve it within 48 hrs. No guarantee your/our emails will be sent or received until then.

  • jimwpco Jim (@jimwpco) reported

    @outlook In Office 365 home, I'm trying to send an encrypted email with Outlook that has a PDF file attached and it bounces back undeliverable. Error: “Your message couldn’t be delivered because it couldn’t be decrypted” DSN code 5.7.1 in Exchange online -Office 365.

  • istathar Andrew Cowie (@istathar) reported

    @TheWizardTower Microsoft Office 365 is dog slow today.

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