Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Brisbane, QLD 3
Perth, WA 3
Southampton, England 2
Mumbai, MH 2
Brooklyn, NY 2
Auckland, Auckland 2
Sydney, NSW 2
Mios, Nouvelle-Aquitaine 1
Red Lion, PA 1
Bogotá, Distrito Capital de Bogotá 1
Tübingen, Baden-Württemberg Region 1
Pratteln, BL 1
Clamart, Île-de-France 1
Croydon, England 1
Dunedin, Otago 1
Monroe, WA 1
New York City, NY 1
Charlotte, NC 1
Bowling Green, IN 1
Bonney Lake, WA 1
Bellmore, NY 1
Nürnberg, Bavaria 1
Jacksonville, AR 1
Scarborough, ON 1
Whitby, ON 1
Halle (Saale), Saxony-Anhalt 1
Minneapolis, MN 1
Vancouver, BC 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyRuiz18 Rami62290 (@DannyRuiz18) reported

    @OfficeSupport is office 365 down? Our 500+ users are getting delivery failures

  • rm_lloyd Rosie (@rm_lloyd) reported

    @rjmcdonald24 @Office365 @MicrosoftTeams It does, but it only takes a sec to duplicate it if it’s for more than one class so there’s one per team? Agree on sharing across dept that way - at the moment, I share the duplicate link each time. I think the issue is Teams wasn’t made for educational purposes!

  • JackMcGov Jack McGovern (@JackMcGov) reported

    @Office365 hi how do I escalate a case please. Weeks down the line now with little to no support after my case was sent to another department. Pretty disappointed with the service thus far. Thanks

  • KimMCutter Kim Mount (@KimMCutter) reported

    @paulshore @Office365 I don't disagree but when a company (not us with this issue directly) uses the rest of the ecosystem it's not just about mail. The ecosystem is so vast yet integrated so folks accept some of the sigh worthy moments and running your own mail at scale is just painful.

  • FOXYLADYJD Johanna Daniels (@FOXYLADYJD) reported

    @Office365 help ! Need advice my sons homelearning on Xbox through 365 / teams and keeps saying we ran into a problem reconnecting . How can we rectify this ??? #help #teams #Microsoft

  • Kailijendarghee Zoya | 14 days to sae day (@Kailijendarghee) reported

    @Y00NGISLESBIAN But if its on office 365 it wont show it to them its slow af they wont see it

  • peturdainn 𝓹𝓮𝓽𝓾𝓻 ═𝅳╣wear a mask╠═ (@peturdainn) reported

    So my daughter is forced to use Office365 from school, and while settings were set to Dutch and the Office pages were in Dutch, the apps themselves stayed in English. Only for her account. Teacher at a loss how to fix it. Turns out, there's another language setting hidden 1/2

  • ZeroOveride Thomas K (@ZeroOveride) reported

    @newtonmailapp Just tried to add a Office 365 e-mail to the app. It brought me through the process and says added but doesn't show up under e-mail accounts. Now when I try to add I get an error from Office 365 that I've already set it up in Newton ?!? Any thoughts? @jmitch

  • WideySaltram WideySaltram (@WideySaltram) reported

    In order to access your child's email login page, type 'Office 365' into google and it should come up with the correct screen for them to type in their login details. Any problems let me know! Thank you!

  • NerdyMrDearlove Oliver Dearlove (@NerdyMrDearlove) reported

    @BonsonMrs As amazing as the boy who found it is. I tried this in June. You can only use keyboard not mouse, making it difficult to navigate and be productive in office apps, as well office365 and teams web app being very slow and glitchy. I found it crashed alot. Shame really. @mtholfsen

  • shruiismysister Hakeem That Nigga McCrae (@shruiismysister) reported

    man @Microsoft charging for @Office365 is such a scam! you get this water down borderline useless version of the original office products. They have to make the online versions just as affective if not more than the original if they want to charge. This is just not right

  • Miss_Song_WWA Miss Song (@Miss_Song_WWA) reported

    2/3 You might have to save the file somewhere you can find it easily. Click the file and follow instructions to install. Activate subscription using your child's Office 365 login details.

  • abbeyschool The Abbey School (@abbeyschool) reported

    Remote learning using other devices: The instructions we have been given are as follows: VIA XBOX: Go to the Home Menu. Select My games and apps. Scroll down to Apps. Go to Microsoft Edge application. Type in a search for Office365 and then Teams

  • WoganMay Wogan (@WoganMay) reported

    "Cloud" sysadmin in 2021: Spinning up a t3.medium Windows Server 2019 box on AWS for an hour so you can install Outlook to pull a Gmail box over IMAP, export a PST, then fail to load it into Office365 because you run out of patience with a 6+ step process for creating a folder.

  • mdajaz Mohammad Ajaz (@mdajaz) reported

    @Etisalat_Care We never subscribed to (9 * MS Office 365 Suite - Microsoft 365 Business Basic) but we are receiving bills since last several months. Even after sending several complaint, the issues is still unresolved. Business Customer number 27747345

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