Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Olathe, KS 1
White Plains, NY 1
Miami, FL 1
Vernon, BC 1
Mooresville, NC 1
Reims, ACAL 1
Antrim, Northern Ireland 1
Perth, WA 1
Tirana, Qarku i Tiranës 1
Paris, Île-de-France 1
Horsham, England 1
Salem, OR 1
Newburgh, NY 1
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • 350lc Peter Fell (@350lc) reported

    @MicrosoftHelps Office365 - Insert Excel linked document into Word, the Excel file is in OneDrive generates an error "The program used to create this object is htmlfile. That program is either not installed on your computer or it is not responding". New MS Surface, known issue?

  • RyanCartiers RyanCartier (@RyanCartiers) reported

    @Microsoft Update: this is a known issue @Office yet has "no ETA" on solving, despite being an issue for about 2 decades. How long did @Office365 recognize this issue and give it 'known issue' status? #software #bugs

  • nqwatcher Shorty (@nqwatcher) reported

    Confirmed. MS Enterprise grade Win11(server or desktop) software still wants to authenticate with MS global. Office 365 is the worst for it, ignores valid KMS locals after a time period and introduces a license failure warning of 30 days.

  • ViktorKalmar1 Viktor Kalmar (@ViktorKalmar1) reported

    Office 365 Status page probably need to notifying the users or admins with the following The M365 admin center service health page have a trouble getting info about your service incidents advisories and and history right now @MSFT365Status

  • kellyfhaycock Kelly Haycock (@kellyfhaycock) reported

    @Office365 Is there anyway of going back to the previous setup of Word? Since the recent update, I've had nothing but trouble. I spend ages on a layout for a document, it doesn't print that way. The app keeps restarting itself which for some reason also resets my work.

  • HarveyZZed Harvey Z (@HarveyZZed) reported

    @wesinjapan Office 365 syncs all 4 of my devices without me having to do anything other than sign in

  • KatzenHai 🦈 KatzenHai 🌍 1,5°C Lawyer for Future | Lt. Slow (@KatzenHai) reported

    @MSFT365Status - there is an issue: "Office 365 Planner services aren't available right now - We're working to restore all services as soon as possible." (Germany in this case)

  • sheldor_kuttuz . (@sheldor_kuttuz) reported

    Anyone facing issues while sending email from office 365 business through Jiofiber.? Emails are getting rejected due to poor email reputation of the IP

  • francescn__ f || LET LENI LEAD (@francescn__) reported

    lf someone who can help me to dl microsoft word, excel & ppt (except office 365) comment down below for rate or DM me :>>

  • naybypenguin Renee (@naybypenguin) reported

    @JoeSantagato I use outlook for work with office 365. What’s the issue?

  • DigitalBaconART Julio Villarreal Castellanos (@DigitalBaconART) reported

    @Office365 @Microsoft i want to cancel my 365 subscription but your customer support does not work it keeps telling me i cant cancel and that there was an issue on your side. i want a refund please

  • michielterlouw Michiel Terlouw (@michielterlouw) reported

    Please @MicrosoftTeams. Can you make it so that if I need to log into Office365 again, that login window is pushed to the top. Currently you show it behind the (bigger) Teams meeting window, and then the latter says that there are "connection problems".

  • hildubskc Hilary K. (@hildubskc) reported

    @office365 @sway - Sway hasn't been working right for several days. What is going on? At first, it was refreshing the storyline page every other minute, causing hours of delays, and now the site is down this morning. This is really frustrating! #Microsoft #Microsoft365

  • nextgenref nXr - next Generation referencing (@nextgenref) reported

    @PhD_Spitfire @PhD_Genie @PhDVoice Yeah, it is terrible. If it happens, 1st step: repair the hard drive. University IT can help in that. 2nd step: move data in cloud space. University also provides it nowadays. Or you can buy it for yourself. It is cheap e.g., OneDrive with 1TB space and Office 365 for AUD 99/year

  • isTHATmars ALTON (@isTHATmars) reported

    I have mad tech issues right now with @liinksco, @Office365, and @GoDaddy - two clients, Sunday morning, and my behind gotta struggle for support. 😭 somebody dm me please.

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