Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (63%)
• Errors (19%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Sign in	6 days ago
Paris	Sign in	13 days ago
Milly-la-Forêt	Errors	13 days ago
Unión de Crédito Agrícola de Hermosillo	Sign in	22 days ago
Mumbai	Errors	25 days ago
Bogotá	Sign in	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GCU Tech Support (@gcutechsupport) reported 18 seconds ago

  Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

• 
  Glenn Scott (@glennsc) reported 2 minutes ago

  In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

• 
  Kamal The Qrios (@KQrios) reported 3 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  Riyaz Shaikh (@riyaznriyaz) reported 3 minutes ago

  @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

• 
  Dean2277 (@DakinDean) reported 5 minutes ago

  @MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!

• 
  Alter3D Reality (@alter3d) reported 6 minutes ago

  @glenn_tunes Deal! Since US companies are banned in EU: GMail immediately deletes all accounts for EU citizens and countries. Ditto Office365. YouTube immediately deletes all EU content. Google blocks access to the Play Store for EU citizens. Apple blocks all access to iCloud and other Apple services to EU accounts and deletes all data. AWS immediately deletes all EU accounts and shut down all the EU regions. Ditto Azure. Cloudflare bans all EU IPs. Intel, AMD, NVIDIA, Micron, Texas Instruments, Cisco, Qualcomm, IBM, Dell, and other US hardware companies ban sales of systems and components to the EU. Every major AI provider blocks access to EU citizens and companies. Major SaaS companies, including major manufacturing software providers like Autodesk and Onshape, block access to their products from the EU. Basically the EU accomplishes it's goal to become a 3rd world country overnight without the hassle of importing the 3rd world first.

• 
  zedaking (@zeda_king) reported 12 minutes ago

  @KingDamilotun XLOOKUP (This only works on latest version of excel like Office 365 and has inbuilt error msg) INDEX-MATCH (works on older version of Excel, but more complex to write. The downside here is that you'd have to wrap it in an IFERROR function to return an error msg)

• 
  Security Weekly Podcast Network (@SecWeekly) reported 12 minutes ago

  Passwords get stolen. MFA prompts get approved. Rob Allen explains why some organizations are now locking SaaS apps like Office 365, GitHub, and Salesforce to specific trusted IP paths instead of exposing login access to the entire internet. Even if an attacker has credentials, they still can’t connect unless traffic comes from the approved location. Is location-based access control becoming the next layer after MFA? #Cybersecurity #SaaS #IdentitySecurity

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 16 minutes ago

  @elliot_solution Ah, na government communications and emails koraa are running on office365 na documents. They don’t even have on-premise exchange communication server managed in house for data control and security seff. Tweaaa

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 17 minutes ago

  @WindowsCentral Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  P V Ramanathan (@PRamanathan) reported 17 minutes ago

  The Satya Nadella Turn When Satya Nadella became CEO in 2014, the narrative shifted. He made three decisive pivots: Azure cloud computing, building direct competition with Amazon Web Services. Office 365, moving from one-time licenses to recurring subscription revenue. Doubling down on enterprise software, expanding what Microsoft was already winning.

• 
  Pimplefresh (@pimplefresh) reported 19 minutes ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  Pythis (@Pythis1313) reported 22 minutes ago

  @darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.

• 
  PrincessLeah (@ScorpionWSDBW) reported 24 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Gary Maes- On a quest to help Small Businesses (@garyamaes) reported 25 minutes ago

  @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

• 
  Maik Voets (@MaikVoets) reported 25 minutes ago

  @ariaradnia Only if you move from a Google workspace company to one that’s all choked up in office 365 you realize how bad their products are. Take collaboration in their office products. They still often have synchronization issues - these are the basics! Why can’t they figure it out?

• 
  Matt Talley (@tallemd) reported 26 minutes ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.

• 
  Luke Parrish (@lsparrish) reported 26 minutes ago

  @esrtweet I think Excel is the grand bottleneck, or was last I checked. Imagine trying to switch a bank, say your local credit union, over to LibreOffice or any of the StarOffice lineage. Doable in principle, but realistically all the macros are broken (the version of BASIC differs from Excel) and the median banker doesn't have muscle memory for the new keyboard shortcuts anyway. You can obviously use Office 365 from a browser, but you lose access to some features (again, last I checked) and it's still Microsoft. Linux is absolutely fine for everything I use it for. The problem is mostly just lack of attention on things that people who have already adopted it don't themselves need. Window Manager wise, there are several where it's hard to tell the difference between that and Windows or MacOS (or the difference is ~entirely good things).

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 27 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  Tag VinZant (@TagVinZant) reported 27 minutes ago

  I wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.

• 
  Breck Yunits (@breckyunits) reported 35 minutes ago

  @Trace_Cohen The long tail uses of AI are enormous. There are so many things that open self-hosted models enable that are off the table with centralized controlled models. Think of *nix on satellites, rather than them phoning Redmond for a license renewal, as an illustrative example. I already see a higher exponential growth in brains investing in open models than frontier models. Similar to how when I worked at Microsoft, the best were all using *nix and *** at home. It will only hang on to the frontier if it can government capture. Now that's a huge possibility, perhaps even greater than 50%. I mean Microsoft's software is terrible, (Windows, Azure, Office 365), and yet crushes it because of gov capture. It would be financially reckless to short without accurately modeling that risk. But in a free market, open >> closed.

• 
  🇵🇭Homoludens Pro Deluxe🏳️‍🌈🌏 (@a_space_alien) reported 38 minutes ago

  Yep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou

• 
  Looks Safe To Me (@Mackama_Too) reported 40 minutes ago

  @EricRichards22 I send my LibreOffice docs and spread sheets to Google doc/sheets users, Office365 users, and OpenOffice users without any problems. And I can open and edit their files. What issues are you having?

• 
  Hello Chicken (@badbirb) reported 40 minutes ago

  @EvanOwen @tmnxeq @RhoRider I get where you are coming from. It does help *if implemented well*, just like any other software or process. It is way to early to judge effectiveness since most of the businesses are just having people use ChatGPT for random stuff and using copilot in office 365. When I did software consulting many clients would tell me they were “in the cloud” when all they meant is they have office 365 subs and a terrible sharepoint inplementation. AI is the same way. It will be several *years* before AI is used effectively in enterprise scenarios.

• 
  PS5 “ RUNS ON XBOX GAMES” (@DomingoRoldan1) reported 45 minutes ago

  @AmericanTimdog @Grummz Just do steam,the problems it’s contents creator, staying quite and going to June show. We need to stop supporting content creators . Bring the whole house down. Am not subscribing to no office 365 , going full with google Gemini..I have GP till 2027 am done.

• 
  DataJuggler (@DataJuggler007) reported 47 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  Sciumo (@SciumoInc) reported 48 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  Spicy Ice (@SpicyIce7) reported 49 minutes ago

  @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 51 minutes ago

  @davibaah @Mr_GeorgeAddo @NITAGhana They don’t even dedicated servers built and managed by the gov. let alone have infrastructure to protect sensitive and critical data… tweaa… imagine NITA ( the nation’s IT branch using subscription of office365). What happened to on-premise and dedicated exchange server?

• 
  ¿Henry? (@h31ko_) reported 58 minutes ago

  @SeftBunnY HP Victus, RTX 4050 have better performance but the RAM is slow, Office Home & Student is permanent you can pick the ASUS TUF if you want heavy tasks like compiling or rendering idk cuz of strong cpu, also the Microsoft Office 365 is just trial