Office 365 status: access issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, errors and website down.
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Problems in the last 24 hours
The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 4: Problems at Office 365
Office 365 is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Office 365 users through our website.
- Sign in (61%)
- Errors (22%)
- Website Down (18%)
Live Outage Map
The most recent Office 365 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 30 minutes ago |
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Errors | 2 hours ago |
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Sign in | 10 days ago |
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Errors | 12 days ago |
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Sign in | 12 days ago |
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Website Down | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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npaladin2000 (@npaladin2000) reported@Itsfoss Microsoft actually subsidized the cost of Windows in order to sell OneDrive and Office365 subscriptions. And yes, that's back to the same old anti trust issues.
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Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported@Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people
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Michael Ward (@michaelward_CPA) reportedThe software industry seems to be in cahoots with one another. I suspect subscribed to Office365 through @GoDaddy so no matter how much trouble I have with @GoDaddy trying to access my email account, @Microsoft is completely unwilling and unable help.
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Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported@elliot_solution Ah, na government communications and emails koraa are running on office365 na documents. They don’t even have on-premise exchange communication server managed in house for data control and security seff. Tweaaa
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U Shouldn't Care (@UShouldn_tCare) reported@kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?
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Tag VinZant (@TagVinZant) reportedI wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.
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FiendFix 🤔 (@FiendFix) reportedOffice 365 and that dumb *** cloud is ****** terrible and I wish nothing but the worse on anybody and everybody who created it.
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Bad **** (@TeaseTech) reported@nicochristie HTML attachments are one of the most abused vectors for phishing, fake login pages, and credential-harvesting scripts. Because of this: Microsoft 365 / Exchange Online Policies: Most IT administrators enable Defender for Office 365 filters
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John Crickett (@johncrickett) reported"GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.
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🇵🇭Homoludens Pro Deluxe🏳️🌈🌏 (@a_space_alien) reportedYep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou
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Daniel (@dan325) reported@nonlinear_james @atalocke I’m using it to manage my work office 365 email right now without any issue. Not IMAP, either. It has native exchange capabilities. Also, WTF is wrong with IMAP? Evolution’s biggest advantage is it doesn’t tether me to a proprietary OS. No copilot BS on my computer!
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Gabriel Lawson (@glawsontweets) reportedAgentic troubleshooting report: Tricky office 365 installation issue due to, unbeknownst to me, an unmounted drive. Claude code with Opus 4.7 max tried for an hour, failed to find cause. Codex with gpt 5.5 xhigh found cause and fixed the issue in 10 minutes!
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Sciumo (@SciumoInc) reported@DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.
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Pythis (@Pythis1313) reported@darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.
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Karl (@karlprosser) reported@asaio87 SaaS isn’t dead , but certain SaaS products that aren’t complex and that don’t have risk associated with them will be , and the rest will be open for disruption, especially on price. Not unlike when I automated the backend network/server/os/app layer of office 365 for Microsoft a decade plus ago , allowing them to reduce the per seat cost like 50% or something crazy.
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Mega Man (@callah32) reported@PaperBozz You’ll always have enterprise customers where as it makes more sense to rent (think Office 365) vs hire a team (and lofty capex budget) to mange compute on prem. Makes alot of sense to rent compute in other words, solves a problem plenty viable buisnenes model/service. Everything digital future.
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PrincessLeah (@ScorpionWSDBW) reportedLet's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.
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Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported@Polymarket In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.
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MTR777 (@PeterRicke63494) reported@garethicke Stop subscribing to Microsoft Word years ago went you had to pay an annual fee for Windows 10 office 365. To type documents on your own laptop. That got stored onto their server. Still have an old Windows 7 on an ancient PC though. **** off Gates.
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Aaron Matthew Kaiser (@aaronkaiser) reportedI am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?
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GCU Tech Support (@gcutechsupport) reportedAttention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295
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Black Edge (@BlackEdgeFund) reportedMicrosoft is starting to show up on deep value screens. This is not a broken company. This is not a melting ice cube. This is the most dominant software business ever built — Office, Azure, Teams, LinkedIn, GitHub, Copilot — and it is sitting significantly off its all time highs. The market spent three years pricing Microsoft as an AI winner at any price. Multiple expansion took valuation to levels that required flawless execution forever. When the AI trade started rolling over, Microsoft got caught in the wreckage — not because the business broke, but because the price was simply too high. Now the price is coming to the business. Azure growth is still compounding. Office 365 pricing power is intact. Free cash flow is a machine. The balance sheet is a fortress. Copilot monetization has barely started. This is what deep value in megacap tech looks like. It does not look like a disaster. It looks like a great business having a bad year in the market. The distinction matters enormously. Great business. Washed out price. The market is handing you an entry into the best software company on earth at a discount it has not offered in years.
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🌊💙 Viking Resistance 💙🌊 (@BlueCrewViking) reported@satyanadella @grok, @MicrosoftHelps, help me out here, please. Is what I am asking for actually available in Word + Copilot; i.e. the ability to cooperatively and natively edit a change tracked word document without awkward and complicated copy and paste from a chat window? I have business license for Office 365 used in conjunction with ChatGPT Pro but the last time I had access to CoPilot it was just a non-integrated chat. For example, when I asked it for help with an OutLook problem inside Outlook CoPilot it asked me what email client I was using.... However, for a while I'm not even getting a Copilot option inside Word and other Office apps.
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mRr3b00t (@UK_Daniel_Card) reported@arinwaichulis Out of office replies reveal the address. When you say bounced emails reveal the source email; what do you mean by this? As in the mail server rejects it? Eg office 365 exchange online?
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John Crickett (@johncrickett) reported"GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.
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Coco Freak (@Coco_the_freak) reportedSo aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭
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Matt Talley (@tallemd) reportedOffice 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.
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Marco Aurélio (@marcrygamerbr) reported@Marcelo_gsf_ @davepl1968 @ObnoxiousFumes2 I have invented office365 before microsoft creating a xen server with word, powerpoint, visio and excel hahahaaha, my only windows install
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Kev Hamm (@kevhamm) reportedIf your organization has Office365, your admins may not have access today because reasons and no, the reasons aren't given, nor is a timeline, nor does it actually show as an issue on the status page, which is annoying, @Microsoft @Office
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Jeff Lundberg (@KoaukaLoop) reported@Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.