Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (61%)
• Errors (20%)
• Website Down (19%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Sign in	10 days ago
Paris	Sign in	17 days ago
Milly-la-Forêt	Errors	18 days ago
Unión de Crédito Agrícola de Hermosillo	Sign in	27 days ago
Mumbai	Errors	29 days ago
Bogotá	Sign in	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Subhajeet Bairagi (@bairagi062) reported 2 minutes ago

  @Microsoft @Office Recently I purchased a laptop in which office365 was included for 1 year, I created an outlook mail and registered it but forgot the password now I am unable to access that mail and the office. When I try to login using the otp it says try with other method

• 
  BORDERS LAW FIRM (@BordersLawFirm) reported 2 minutes ago

  This is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot

• 
  ANIL SINGH SONU (@anilsrm10) reported 8 minutes ago

  Dear @Flipkart, it's been over 4 months and my issue is still unresolved. You sold me "Microsoft Office 365 Professional Plus – Lifetime Validity", but the seller activated it using an organization account that is now unusable. Instead of resolving the issue, your team keeps asking for an impossible letter from Microsoft. I need a replacement or refund. Order ID: OD328524328820318100 #Flipkart #ConsumerRights

• 
  Jonathan Cantliff (@cantliff9) reported 9 minutes ago

  @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

• 
  Riyaz Shaikh (@riyaznriyaz) reported 9 minutes ago

  @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

• 
  Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported 9 minutes ago

  @aakashgupta In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.

• 
  Brian Murray (@intheblueyonder) reported 15 minutes ago

  @_stormed @xPraveen07 I used to agree, but at this point, IT is just factory farming. Nobody knows what they’re doing, so if they can just use remote office 365 and basic tools, that’s what IT departments hire. I had one guy quit because “they use Linux on a server”. Ok buddy, don’t let the door hit you on the way out.

• 
  William (@goosfrabaka) reported 17 minutes ago

  I pay for Office365 so the @onedrive experience (esp uploading from mobile) shouldn't be this terrible In contrast, @googledrive is flawless. #Microsoft #onedrive #googledrive

• 
  Pimplefresh (@pimplefresh) reported 17 minutes ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  Eric Sauvageau (@RMerlinDev) reported 19 minutes ago

  @Diss0lution For many years now, the Office 365 installer is broken in French, instead of showing something like "90% complété" in the system notification icon, it says "90lformat error! complété" - incorrectly parsing the percent sign as a parameter. Trillon dollars company at work.

• 
  DataJuggler (@DataJuggler007) reported 19 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  Jelly_Babe (@jelly_beyb) reported 20 minutes ago

  Office 365 not working in android devices

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 21 minutes ago

  @Marketintel_x @BrodyFord_ @business It’s crap. co-pilot’s worse performance is when you seek its assistance with other Microsoft software. You have better luck using Google to help with Microsoft Office 365 issues.

• 
  Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported 23 minutes ago

  @Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people

• 
  NancoixSeattle (@operakatz) reported 25 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  Sambath (@sambath47) reported 26 minutes ago

  @SayNoToTrading MSFT- Massive AI capex is weighing on the stock FCF is significantly down It’s AI push in office 365 and copilot are not generating needle moving revenues Let’s see if the chips can move the stock!! But still a high quality stock to buy

• 
  🇵🇭Homoludens Pro Deluxe🏳️‍🌈🌏 (@a_space_alien) reported 26 minutes ago

  Yep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou

• 
  mRr3b00t (@UK_Daniel_Card) reported 27 minutes ago

  like for example: if you defend an org you will likely have: A firewall/VPN server A router/switch A cloud hosted web server Microsoft office 365 Maybe an Remote Desktop Services (or VDI) Service Your daily world will not be full of zero days exploding inside ur VPN server (unless you have a fortinet :P /s) these are rare events. You will have: Phishing/AITM attacks Scams/BEC Identity Dictionary/Brute Force you will also have malware etc. on box IPS/IDS/EDR alerts for behavioural type stuff (most of these are false positives) so software vulnerabilities on the edge in terms of volume will likely not be ur daily grind! identity will.

• 
  Coco Freak (@Coco_the_freak) reported 28 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  Mega Man (@callah32) reported 29 minutes ago

  @PaperBozz You’ll always have enterprise customers where as it makes more sense to rent (think Office 365) vs hire a team (and lofty capex budget) to mange compute on prem. Makes alot of sense to rent compute in other words, solves a problem plenty viable buisnenes model/service. Everything digital future.

• 
  Jeff Lundberg (@KoaukaLoop) reported 30 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

• 
  Dan Greller (@dgreller) reported 32 minutes ago

  @bretgreenstein @KarolCodes Agreed. Historically, things moved at a slow enough pace that there was ample time to reasonably estimate the cost of an associate's tech stack. The value obtained from that stack was self-evident, exceeding its cost. For example, no rational firm was doing an ROI on whether a new associate should have a PC or an Office 365 license. It was table stakes. In this new AI world, both the costs and the potential value are radically changing on a routine basis. It makes it that much harder to have sound and stable financial governance models.

• 
  MK88888 (@MarijKouwe88888) reported 39 minutes ago

  @satyanadella Wow, you embraced AI as a way to defend your lucrative Office365 suite. You launched co-pilot and failed. Now that you are loosing the AI race and you Office365 franchise you attack the AI you promoted, and launching more solutions looking for a problem.

• 
  Breck Yunits (@breckyunits) reported 40 minutes ago

  @Trace_Cohen The long tail uses of AI are enormous. There are so many things that open self-hosted models enable that are off the table with centralized controlled models. Think of *nix on satellites, rather than them phoning Redmond for a license renewal, as an illustrative example. I already see a higher exponential growth in brains investing in open models than frontier models. Similar to how when I worked at Microsoft, the best were all using *nix and *** at home. It will only hang on to the frontier if it can government capture. Now that's a huge possibility, perhaps even greater than 50%. I mean Microsoft's software is terrible, (Windows, Azure, Office 365), and yet crushes it because of gov capture. It would be financially reckless to short without accurately modeling that risk. But in a free market, open >> closed.

• 
  Kamal The Qrios (@KQrios) reported 43 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  Dean2277 (@DakinDean) reported 44 minutes ago

  @MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!

• 
  Nick (@maietta) reported 44 minutes ago

  @paul_e_jones No, I have zero business with GoDaddy. But I have to deal with them for an issue that they caused through Microsoft office 365's design. The problem is that a domain name that belongs to my client used to belong to a company that used to have a Microsoft office 365 account provided through the vendor. GoDaddy. GoDaddy sells office 365 accounts. What happens is a domain name previously used with Microsoft office 365 but then the account expires and is never renewed because the company that held the domain name went out of business and sold in bankruptcy. Two company transitions later and we acquire the domain. So we go to set up Microsoft office 365 only to be hit with a message that we cannot provision the domain on their platform because of a previous tenant that just doesn't exist anymore in the real world. That business vanished a long time ago.

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 53 minutes ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

• 
  CLONEO.IN (@cloneoapp) reported 57 minutes ago

  The first use case of AI should have been to fix adjusting images on MS WORD @Office365 @Microsoft

• 
  brugs (@Lightningkey17) reported 57 minutes ago

  @MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365