Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (63%)
• Errors (19%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Sign in	7 days ago
Paris	Sign in	14 days ago
Milly-la-Forêt	Errors	14 days ago
Unión de Crédito Agrícola de Hermosillo	Sign in	23 days ago
Mumbai	Errors	26 days ago
Bogotá	Sign in	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Archer Bowman (@ArcherBM) reported 6 minutes ago

  @AiwithLucas_ Your analogies fail. These AI agents are still using M$ tools. If Netflix used Blockbuster as the source for their videos, Blockbuster would still be around. The Goodyear analogy works because just as self driving cars still rely on tires, AI will still rely on M$ services. Switching to "background infrastructure" does not hurt M$. M$ makes MORE money off of server apps and cloud services, such as Active Directory, Exchange Server, SQL Server, Azure, etc, than it does from the Office 365 services you're talking about AI reducing. Where do you think AI agents live?

• 
  Cockatrice (@kimtaikennedy) reported 7 minutes ago

  Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

• 
  Mykl Ü (@MyklTheYankee) reported 10 minutes ago

  @Smileyyeg Works for me. But it was better before the office365 crap was shoved down your throat at every turn.

• 
  DFIR Lab (@DFIR_Lab) reported 11 minutes ago

  🎣 DFIR Suite API Spotlight: CheckPhish URL Scan You're triaging a suspected phishing email. The URL looks clean in VirusTotal. No hits in your threat intel feeds. But something feels off. This is where POST /phishing/checkphish earns its keep. It scans URLs in real-time using CheckPhish's detection engine — purpose-built to catch live phishing pages, tech support scams, and brand impersonation attempts that haven't made it into static blacklists yet. What you get back: disposition (clean/suspicious/phishing), the brand being targeted (Microsoft, PayPal, etc.), and a screenshot of the rendered page. That screenshot alone can confirm what logs can't — whether it's a convincing Office 365 login clone or a legitimate site. Practical scenario: User forwards you a "verify your account" email with a shortened link. You expand it, run it through /phishing/checkphish, and within seconds you have a verdict and visual proof. No need to spin up a sandboxed browser or wait for threat intel to catch up. Costs 2 credits per request. Available on all plans at hXXps://platform[.]dfir-lab[.]ch It's a fast, reliable check for the URLs that don't trigger your existing defenses — but probably should. #DFIR #ThreatIntel

• 
  Alicia Cook (@acook0428) reported 13 minutes ago

  @Office do you know that COM addins are not working in Office 365? Please fix it!!

• 
  Julian Mora (@JulianMotta__) reported 15 minutes ago

  @Office I need contact us, there ir a transaction error for one pay of refund in office 365

• 
  The 5th Estate (@The_5thEstate) reported 16 minutes ago

  @clnuponaisle5 Most cloud services let you upload encrypted data to. I use OneDrive because the Office 365 subscription gives 1tb of storage space and integrates with the Windows OS really well. I encrypt my files before uploading and it has no problems.

• 
  Gary Maes- On a quest to help Small Businesses (@garyamaes) reported 17 minutes ago

  @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

• 
  ZBM2 (@zulubravomike2) reported 18 minutes ago

  Assume low data rate and high ping. Now assume you're trying to log in to an Office 365 implementation of some sort. All that said, while astronauts are professionals, they're not IT pros and probably couldn't tell you the difference between outlook and an exchange server.

• 
  Jon Rolfe🇺🇸 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇲🇽🇫🇷 (@JonRolfe8) reported 18 minutes ago

  @therahul4402 What's happening with Linux Mint? Windows 11 happened. I did not have serious issues with Windows 10. Log into your MS account..harder and harder local options. All your personal and IP and Work Product files have to be on Onedrive. Copilot. Sales push for Office 365, when anyone with a brain has been using OS for decades. Edge harassment. Poison Updates . Slinking to subscriptions. Eternal cash flow. GFYS with a road flare.

• 
  Fred Says (@FreddSays) reported 18 minutes ago

  Looks like you may be using Office 365 which is online. Better to buy a one-time purchase to install on your PC or Mac. Office Home 2024: £119.99 Office Home & Business: £249.99 Fully supported with updates and trouble shooting.

• 
  Mark Messinger (@MarkMessinger) reported 20 minutes ago

  @Microsoft365 Microsoft's Office 365 Graph API is still broken. Sheesh, @Office365, how much longer will it take to fix what you've broken?

• 
  Coco Freak (@Coco_the_freak) reported 20 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 26 minutes ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  Cockatrice (@kimtaikennedy) reported 29 minutes ago

  Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

• 
  Demi (@50Pipz) reported 31 minutes ago

  @Office365 I've been dealing with repeated unauthorized sign-in attempts on my Microsoft account for months, despite changing my password, enabling 2FA, & forcing sign-outs. Support has been slow, repetitive, & unhelpful. need real assistance to stop these MFA spam attacks.

• 
  Simon Holman (@SimonHolman) reported 32 minutes ago

  I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

• 
  Klavdij🇸🇮 (@klavdijm) reported 33 minutes ago

  @compliantvc If I were USA, I would shut down Instagram, whatsup, Viber, Facebook, Gmail, YouTube, OnlyFans, Office365, AWS, Google cloud, MS Azure, Netflix, even Cloudflare … for whole EU region. No problem, we have our own stuff, don’t we???

• 
  Florian Lohoff (@fl0h0ff) reported 40 minutes ago

  Hey @Office365 - How do i fix broken and completely outdated records in the acompli/outlookmobile.com autodiscover database? Customers are getting redirected to gmail which is not the tennant anymore.

• 
  Simon Holman (@SimonHolman) reported 40 minutes ago

  I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

• 
  Maik Voets (@MaikVoets) reported 42 minutes ago

  @ariaradnia Only if you move from a Google workspace company to one that’s all choked up in office 365 you realize how bad their products are. Take collaboration in their office products. They still often have synchronization issues - these are the basics! Why can’t they figure it out?

• 
  Vlado Mamic (@vladomamic) reported 45 minutes ago

  Office 365 Fix

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 47 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  Matt Diebolt (@mdiebolt) reported 48 minutes ago

  @domster @bradgessler Our biggest are by far the ones that support our PowerPoint for Office 365 add-in. Places where you have a JavaScript API where it’s impossible for it to be managed on the server.

• 
  Toby McEvoy ♠❤♦♣ (@mcevoytm) reported 49 minutes ago

  @KeithMalinak Autocorrect may have been taking a few days off. Here's a real-life example from my own workplace. Through the miracle of SharePoint and Office365, I'm sharing a document with a Project Manager and we're adding questions and answers as I am refining his request for a change to our production environment. He edited something in the document abruptly last week resulting in colliding words and other jumbled things that I couldn't parse. I highlighted the text and requested, "Please fix these typos when you get a moment. " He fixed the typos and left me a comment in response: "Compelted"

• 
  Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported 52 minutes ago

  @Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people

• 
  andrew engler (@aerockrose) reported 52 minutes ago

  Steve Ballmer explains the accountability trap inside founder-led companies. He had been Microsoft's 30th employee. When he became CEO in 2000, he says the first year was miserable: "Bill didn't know how to work for anybody." "I didn't know how to manage Bill." Then Gates gave him the line that changed the job: "I'm happy to help you any way, but I don't want you to need me." Ballmer says that was when it hit him: "We're not partners anymore. I have to take accountability." After Gates left, Microsoft pushed into Bing, Office 365, Azure, Surface, and hardware. Then Ballmer gives the scoreboard: "I started a company that had about $2.5 million of revenue and 30 people." "I left a company that had $22 billion in profit." I have seen this handoff problem inside scaling companies. The hard part is not respecting the founder. The hard part is knowing when the company needs one accountable owner of the decision. The diagnostic I would use: if the old partner still has veto power but no longer owns the result, the org is already confused. - Steve Ballmer on Bloomberg Television

• 
  PS5 “ RUNS ON XBOX GAMES” (@DomingoRoldan1) reported 57 minutes ago

  @AmericanTimdog @Grummz Just do steam,the problems it’s contents creator, staying quite and going to June show. We need to stop supporting content creators . Bring the whole house down. Am not subscribing to no office 365 , going full with google Gemini..I have GP till 2027 am done.

• 
  PrincessLeah (@ScorpionWSDBW) reported 1 hour ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Matt Talley (@tallemd) reported 1 hour ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.