Origin Outage Map
The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin users affected:
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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Argenteuil, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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aurora 🌿
(@aurorastardew) reported
Is anyone else having issues trying to download Cottage Living expansion? I own it..... but it wont download to my Sims 4 game!!! @OriginInsider
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isa 🦂 lifE
(@ninisoob) reported
@OriginInsider and @EAHelp had no problem at all on the payment time but now that we need them they just say "were working on it" and leaves us without any support and NO GAME
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clizzle2x
(@clizzleof420) reported
@EA @EAHelp @OriginInsider I need help recovering my account. I cannot play any ea games at the moment. I have contacted help and it's to complicated. There is no number and your help site is not working.
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CutieAnj Sims 4 Streamer 💍
(@CutieAnjTwitch) reported
@Crosimmer @OriginInsider i just hate that streaming the sims 2 doesn't give a chance to be an ea game changer >.< they say they "sunsetted" the game and is not possible for any support unless it's like a key code problem... it's really sucky, and i wish they could put it on origin...
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Cars 🚗
(@simscars) reported
So it stormed really bad here and we lost internet. Now I can't play the Sims 4 because Origin is telling me I need to login. There has got to be a better way of handling offline mode for users to play their game. This makes me so mad. @OriginInsider @EA 😔
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rooony
(@LittleRoony) reported
@OriginInsider Hello, I have a very big problem. My Origin account is not working, knowing that it asked me to change the password and it was changed, but I still couldn't log in, and when I logged in from my brother's computer, he logged in easily. PLEAS HELP ME
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Cars 🚗
(@simscars) reported
@julia_samanthax @OriginInsider @EA Lol it doesn't work. It makes you have to sign in to Origin.
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CCP Xyed
(@CCP_Xyed) reported
@OriginInsider Hey there guys. Could you please elaborate as to why your app is the only one that can't seem to be able to 'save' login credentials after restart at least (not to mention changing ISP's) ? Thanks.
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Sam
(@Sam94065894) reported
@simscars @OriginInsider @EA Totally agree. I tried everything to start the game without internet and nothing worked. This should not be an issue.
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Kateryne Russell
(@KateryneRussell) reported
@simscars @OriginInsider @EA Agreed! After we had an outage at our house, our power came on but not TV or internet. Because of needing to sign in to even play offline, I was left with no ability to game until the internet came back on line days later. I get it that they want to prevent pirating, but still!
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💚𑁍𓅓ꌃꀤꍏꈤꏳꍏ𐂂❀💜
(@BeeSimsFanatic) reported
Has anyone found a solution to fix the problem with Origin where if someone is trying to gift a pack to someone else it says that they already have it when they don't? 🥺 @EAHelp @OriginInsider @TheSims
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Bray Rhodes🐶
(@missingwerewolf) reported
@simscars @OriginInsider @EA //omg I never even thought about that being an issue!!! If we pay for the game we should be able to download it for offline use!!
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Rosie Brooke 🎀
(@missrbrookex) reported
@OriginInsider @EA @TheSims Why is the sims 4 build your bundle not working on my PC? Ive tried both the desktop app & the website.
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🌹
(@forhavenssake) reported
@EAHelp @TheSims @OriginInsider preordered Cottage Living weeks ago and it says it's ready to download, but the download button on origin isn't working (unclickable). I go in to play and it says I have the pack but it isn't downloaded. Can you please fix this?
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Starbaby ✨Genice
(@babiiistars) reported
@Megan14363 @OriginInsider @TheSims man ive literally reinstalled the game and its still not working 😭
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