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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

  • lecanadien28
    CursedPo (@lecanadien28) reported

    @OriginInsider Ayo, whats going on with the login here eh?

  • Shad80ftee
    UnpopularLoner (@Shad80ftee) reported

    @OriginInsider umm what’s going on keep saying system error

  • morenovz__
    moreno 🦧 (@morenovz__) reported

    @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

  • linenliterature
    alaska🪐 (@linenliterature) reported

    @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

  • AedanStarfang
    AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported

    Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

  • ShahJah73660120
    Rai Shah Jahan (@ShahJah73660120) reported

    Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

  • Tori89913239
    Tori (@Tori89913239) reported

    @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

  • ScottTipple
    Scott Tipple (@ScottTipple) reported

    @OriginInsider how do you solve can’t find root in folder error?

  • TLCece
    Kaidan Fan (@TLCece) reported

    @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

  • ilCacciatore_72
    James Breuer (@ilCacciatore_72) reported

    @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

  • Turtle502
    Turtle502 🐢 (@Turtle502) reported

    @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

  • TRS_R1
    | TRS_R1 | (@TRS_R1) reported

    @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • ANCIENT94207611
    ANCIENT (@ANCIENT94207611) reported

    @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

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