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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

  • Jessicamp1979
    Jessica M. Poller (@Jessicamp1979) reported

    @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

  • sulsulsimsam
    sul sul sam 👋 (@sulsulsimsam) reported

    Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

  • theworldamongus
    Just Beth (@theworldamongus) reported

    @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

  • KeithDevaughn
    Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider FIX YOUR ******* CAPTCHA!

  • killakamdaily
    Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

  • DukeSkath
    Writin’ Duke (@DukeSkath) reported

    @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

  • ScottTipple
    Scott Tipple (@ScottTipple) reported

    @OriginInsider how do you solve can’t find root in folder error?

  • Soulless4u
    Jeremy Armstrong (@Soulless4u) reported

    Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

  • jG14aleb1zBggtW
    نوره (@jG14aleb1zBggtW) reported

    @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

  • yodaddy011
    yodaddy (@yodaddy011) reported

    @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

  • ARMSQUAD
    Vito Andolini (@ARMSQUAD) reported

    @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

  • russelljtaylor
    russelljtaylor (@russelljtaylor) reported

    @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

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