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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Albury, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmoscountrys1
    CosmosStarStuff (@cosmoscountrys1) reported

    @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

  • pdxpcfl
    PDXPCFL (@pdxpcfl) reported

    @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

  • Celestial_Wolf_
    🍁•MJ•🍁 (@Celestial_Wolf_) reported

    Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

  • LukeDavniero
    Luke Davniero (@LukeDavniero) reported

    @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

  • biggirlmandy
    biggirlmandy (@biggirlmandy) reported

    @OriginInsider i’ve got some server connection issues. what’s going on?

  • LumiPlaysGames
    Lumi Nightshard (@LumiPlaysGames) reported

    @OriginInsider Getting Server Connection Issues

  • Turtle502
    Turtle502 🐢 (@Turtle502) reported

    @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

  • _Inkieto123
    Shadows Hope (@_Inkieto123) reported

    @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

  • AdityaJahagir13
    Aditya Jahagirdar (@AdityaJahagir13) reported

    @masse9466 @OriginInsider Same issue

  • ImCuteThough
    jaye 🧚🏾 (@ImCuteThough) reported

    New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

  • dlwlrnta
    dlwlrnta (@dlwlrnta) reported

    hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

  • ANCIENT94207611
    ANCIENT (@ANCIENT94207611) reported

    @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

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