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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • COCHIEESE
    VERNICE GONZALEZ (@COCHIEESE) reported

    @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

  • Wxlliamdiff
    Wxlliam (@Wxlliamdiff) reported

    fix apex rn @OriginInsider

  • dlwlrnta
    dlwlrnta (@dlwlrnta) reported

    hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

  • TheeLexiMonize
    SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported

    @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

  • morenovz__
    moreno 🦧 (@morenovz__) reported

    @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • KeithDevaughn
    Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

  • Tensai_Dooku
    Tensai.Dooku (@Tensai_Dooku) reported

    I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

  • jennifer_radtke
    Jennifer Radtke (@jennifer_radtke) reported

    @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

  • givemdabIues
    َ (@givemdabIues) reported

    baby whoever at work today fix y’all stufffffff @OriginInsider

  • reinhartsdream
    Joan (@reinhartsdream) reported

    @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

  • MiisterH
    Dan Hood (@MiisterH) reported

    @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • carolskree
    ً (@carolskree) reported

    thanks for the horrible customer service and unassistance @EA @OriginInsider

  • ImCuteThough
    jaye 🧚🏾 (@ImCuteThough) reported

    New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

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