Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 50 seconds ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  Délio Gomes (@lio_twenty2) reported 1 minute ago

  @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

• 
  gellifish (@gellifish1) reported 3 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  bbygirl (@VenusianViews) reported 6 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  Lisa (@amalafuro) reported 6 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  Biohazard Waste (@botarmy30) reported 8 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  AloneNeverLonely (@AloneNottLonely) reported 9 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  James Breuer (@ilCacciatore_72) reported 9 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  Alicia Matthews (@Gurlgamer123) reported 15 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  َ (@givemdabIues) reported 16 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Enya Koudjo (@enyakdj) reported 20 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  Jeremy Armstrong (@Soulless4u) reported 21 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 22 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  リョーマ🎸 (@RYOMAlex) reported 23 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 23 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  BoltCore (@BoltCore07) reported 24 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  Keith DeVaughn (@KeithDevaughn) reported 25 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  reagan👽 (@fvkehvppy_rk) reported 26 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 31 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  TheSimmerSisters (@SistersSimmer) reported 34 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  moreno 🦧 (@morenovz__) reported 38 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  alexander ag (@alexander_ag) reported 38 minutes ago

  @OriginInsider and in the solution questions they just tell you that changing the password is the solution, don't forget it it's your **** it does not work that it does not accept the login

• 
  crosimmer (@Crosimmer) reported 40 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 41 minutes ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 43 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  BJ (@BJ45146681) reported 46 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Ali Saeed (@Aliridha10_) reported 46 minutes ago

  @OriginInsider What is the problem with my fifa 23 downlader? It started on the 37 % then didnt resume since yesterday

• 
  x@mirA (@x4m1r4) reported 48 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 54 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 55 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!