Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheTomorrowSim (@TheTomorrowSim) reported 26 seconds ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 1 minute ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  Hano Beats Official (@HanoBeatsoff) reported 4 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 8 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  BJ (@BJ45146681) reported 8 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  A (@AforAquarius) reported 9 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  biggirlmandy (@biggirlmandy) reported 9 minutes ago

  @OriginInsider i’ve got some server connection issues. what’s going on?

• 
  Knumskull (@Knumskull) reported 11 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Vito Andolini (@ARMSQUAD) reported 11 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  toumi wissem (@toumiwissem2) reported 12 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 15 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Jennifer Radtke (@jennifer_radtke) reported 15 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  Tori (@Tori89913239) reported 17 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Jeremy Armstrong (@Soulless4u) reported 18 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 21 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Scott Tipple (@ScottTipple) reported 21 minutes ago

  @OriginInsider sign in is still not working.

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 22 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  nakitai (@nakitai123) reported 22 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  UnpopularLoner (@Shad80ftee) reported 25 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  CEO of tequila (@DomDontGAF) reported 33 minutes ago

  @OriginInsider what is wrong with y’all client? I can’t even play apex. What’s the issue?

• 
  Turtle502 🐢 (@Turtle502) reported 34 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 35 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Freysen (@Freeeysen) reported 42 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Kasey 🤍 (@killakamdaily) reported 45 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Stefanie K (@StefKuczek) reported 53 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  blhe$$wave (@blhesswave) reported 53 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  bbygirl (@VenusianViews) reported 56 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  Loli Deen (@LoliDeen) reported 56 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  Vito Andolini (@ARMSQUAD) reported 58 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  CursedPo (@lecanadien28) reported 58 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?