Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 months ago
Calgary	Matchmaking	2 months ago
Sydney	Glitches	3 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	6 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shadows Hope (@_Inkieto123) reported 2 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  Conaill Clarke (@certicerts) reported 2 minutes ago

  @PSG_inside @OriginInsider @EA Fix Fifa 22 PSG stats. The game is not fun when every single person you play and after all the hours put into working on the other teams in the game, almost no one uses them in fear of the ridiculous Mbappe. Please make sure this is fixed for 23.

• 
  Ashley (@Jadenfire) reported 6 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  TheTomorrowSim (@TheTomorrowSim) reported 6 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 8 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Turtle502 🐢 (@Turtle502) reported 9 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Knumskull (@Knumskull) reported 9 minutes ago

  @OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 10 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Debra Alyse (@DebraAlyse96) reported 11 minutes ago

  Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

• 
  CerealJah (@cerealjah) reported 13 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  Ibraheem bin adel (@A_4BM) reported 14 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  Kasey 🤍 (@killakamdaily) reported 14 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Jordan Hardy (@JordanHardy655) reported 18 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  Edward Josh (@Edward__Josh) reported 20 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Tori (@Tori89913239) reported 20 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Scott Tipple (@ScottTipple) reported 21 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  Vito Andolini (@ARMSQUAD) reported 31 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  ElNicoFernández (@OpinandoAndo5) reported 33 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  John Adkins (@PalaminoPS) reported 34 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 38 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  gellifish (@gellifish1) reported 40 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Chase Hammer (@chasehammer) reported 41 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  Kay (@InstnD) reported 43 minutes ago

  @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

• 
  crosimmer (@Crosimmer) reported 44 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  Stephan J (@Stephan90177286) reported 49 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  Niemand (@Niemand75222495) reported 49 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  iraré (@irareisfine) reported 51 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  biggirlmandy (@biggirlmandy) reported 54 minutes ago

  @OriginInsider i’ve got some server connection issues. what’s going on?

• 
  Vito Andolini (@ARMSQUAD) reported 56 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Lukas gill (@Lukasgill6) reported 58 minutes ago

  @OriginInsider I’m not having a problem with Origin I just wanna fix the problem with battlefield