Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ً (@carolskree) reported 4 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 6 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Loli Deen (@LoliDeen) reported 6 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  yodaddy (@yodaddy011) reported 6 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  Josh J (@Josh_Jovenal) reported 7 minutes ago

  @EAHelp your guys app sucks just let me keep @OriginInsider 🙄 Uninstalled your **** cause my games kept crashing, had no problems with Origin and now you guys are forcing us to download your ****** app 😒

• 
  Changuita (@Leighaki) reported 8 minutes ago

  @OriginInsider FIX THIS.

• 
  MrMakeDanDefilloMomWet (@took_soul) reported 14 minutes ago

  @OriginInsider wtf is the issue with the Apex legends download it keeps running the verifying over and over then gives an error about the anti cheat not installed successfully!It was fine this morning now its not working? Works fine on steam but the coins i purch arent showing

• 
  PDXPCFL (@pdxpcfl) reported 16 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Keith DeVaughn (@KeithDevaughn) reported 18 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  jaye 🧚🏾 (@ImCuteThough) reported 21 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  John Vakaráč (@John200120) reported 23 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  hortnon (@hortnon) reported 25 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  Kay (@InstnD) reported 25 minutes ago

  @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

• 
  dlwlrnta (@dlwlrnta) reported 26 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Freysen (@Freeeysen) reported 28 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  jayden (@Mika99839545) reported 29 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Plumbob Blob (@PlumbobJournal) reported 30 minutes ago

  Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

• 
  Just Beth (@theworldamongus) reported 38 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 41 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  F (@Fabienne0704) reported 41 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 43 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported 46 minutes ago

  @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

• 
  Luke Davniero (@LukeDavniero) reported 47 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  burner (@b00kreader1) reported 47 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Jessica M. Poller (@Jessicamp1979) reported 49 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  myhobiisbangtan (@myhobiisbangtan) reported 53 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Wxlliam (@Wxlliamdiff) reported 55 minutes ago

  fix apex rn @OriginInsider

• 
  russelljtaylor (@russelljtaylor) reported 57 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  crosimmer (@Crosimmer) reported 58 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 59 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real