Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	12 days ago
Calgary	Matchmaking	12 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 8 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  TheSimmerSisters (@SistersSimmer) reported 9 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  John Vakaráč (@John200120) reported 9 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 10 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Keith DeVaughn (@KeithDevaughn) reported 12 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  BJ (@BJ45146681) reported 16 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Ben (@Cleaver60907252) reported 19 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  Tensai.Dooku (@Tensai_Dooku) reported 19 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  WickedFlyGirl (@FilmVirtual) reported 20 minutes ago

  ffs!! #origin is down again!!!!!!!!!!!!!!!!!!!!!!! @OriginInsider plz fix :( #gaming #serverdown

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 23 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Francisco gonzalez #ESP (@Frankimera) reported 25 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  Wxlliam (@Wxlliamdiff) reported 26 minutes ago

  fix apex rn @OriginInsider

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 27 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  Changuita (@Leighaki) reported 27 minutes ago

  @OriginInsider FIX THIS.

• 
  Luke Davniero (@LukeDavniero) reported 28 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  Jennifer Radtke (@jennifer_radtke) reported 29 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  نوره (@jG14aleb1zBggtW) reported 31 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Vito Andolini (@ARMSQUAD) reported 33 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  نوره (@jG14aleb1zBggtW) reported 34 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 34 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  sul sul sam 👋 (@sulsulsimsam) reported 37 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  UnpopularLoner (@Shad80ftee) reported 37 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  iraré (@irareisfine) reported 39 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Lumi Nightshard (@LumiPlaysGames) reported 41 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Biohazard Waste (@botarmy30) reported 43 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  EFCHarry (@EFCHarry0711) reported 43 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  Dottie (@dotster43) reported 45 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working

• 
  PDXPCFL (@pdxpcfl) reported 53 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Swartzy (@ImSwartzy) reported 1 hour ago

  @DANNYonPC @OriginInsider I haven’t had really any problems i just re launch the app but maybe i can tolerate it more lol but Steam is way better

• 
  ً (@carolskree) reported 1 hour ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider