Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joan (@reinhartsdream) reported 2 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Luke Davniero (@LukeDavniero) reported 9 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  lillith (@Satans_monster) reported 10 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  K1sSeven (@sec_legend) reported 11 minutes ago

  @OriginInsider Can you ******* fix the Bugs or I'll **** you mother

• 
  Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported 14 minutes ago

  @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

• 
  Jessica M. Poller (@Jessicamp1979) reported 14 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Jeremy Armstrong (@Soulless4u) reported 16 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Kay (@InstnD) reported 20 minutes ago

  @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

• 
  | TRS_R1 | (@TRS_R1) reported 20 minutes ago

  @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

• 
  Alicia Matthews (@Gurlgamer123) reported 22 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  F (@Fabienne0704) reported 23 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  hortnon (@hortnon) reported 23 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  A (@AforAquarius) reported 23 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Changuita (@Leighaki) reported 27 minutes ago

  @OriginInsider FIX THIS.

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 28 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  Shadows Hope (@_Inkieto123) reported 32 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  gellifish (@gellifish1) reported 33 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Cervantes (@Cervantes_REMIX) reported 34 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  iraré (@irareisfine) reported 35 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Scott Tipple (@ScottTipple) reported 36 minutes ago

  @OriginInsider sign in is still not working.

• 
  Hoang Lam (@Hoangvl) reported 40 minutes ago

  @OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available

• 
  TheTomorrowSim (@TheTomorrowSim) reported 44 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  BrokeAhhB (@brokeahhb) reported 44 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  CosmosStarStuff (@cosmoscountrys1) reported 48 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  Hano Beats Official (@HanoBeatsoff) reported 48 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it

• 
  Freysen (@Freeeysen) reported 51 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  demonmill17 (@demonmill17) reported 52 minutes ago

  @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

• 
  Niemand (@Niemand75222495) reported 54 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  Edward Josh (@Edward__Josh) reported 55 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Pinhead Larry (@MikeFromPV) reported 56 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.