Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 2 minutes ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  BrokeAhhB (@brokeahhb) reported 5 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  Jeremy Armstrong (@Soulless4u) reported 6 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Ibraheem bin adel (@A_4BM) reported 7 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 9 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  James Breuer (@ilCacciatore_72) reported 10 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  TheSimmerSisters (@SistersSimmer) reported 13 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Aditya Jahagirdar (@AdityaJahagir13) reported 15 minutes ago

  @masse9466 @OriginInsider Same issue

• 
  reagan👽 (@fvkehvppy_rk) reported 17 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 19 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  the lifted libra (@swhipZ) reported 20 minutes ago

  Hey @OriginInsider fix your servers

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 23 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 30 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Chase Hammer (@chasehammer) reported 30 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  Joan (@reinhartsdream) reported 31 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  リョーマ🎸 (@RYOMAlex) reported 31 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  demonmill17 (@demonmill17) reported 34 minutes ago

  @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

• 
  x@mirA (@x4m1r4) reported 35 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Vito Andolini (@ARMSQUAD) reported 38 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Dan Hood (@MiisterH) reported 38 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Enya Koudjo (@enyakdj) reported 39 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  Shoeske (@Shoeske15) reported 43 minutes ago

  @OriginInsider fix ur servers

• 
  Dottie (@dotster43) reported 46 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working

• 
  KayBoe (@kacieboeshore) reported 47 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  gellifish (@gellifish1) reported 47 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Lukas gill (@Lukasgill6) reported 49 minutes ago

  @OriginInsider I’m not having a problem with Origin I just wanna fix the problem with battlefield

• 
  Andy (@CrayMalone) reported 50 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  Dark_Kitarist 🏳️‍🌈 (@DarkKitarist) reported 55 minutes ago

  @OriginInsider C'mon guys fix your goddamn Launcher, even games I bought on Steam don't work because of how ****** Origin is...

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 58 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Hano Beats Official (@HanoBeatsoff) reported 59 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it