Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 months ago
Calgary	Matchmaking	2 months ago
Sydney	Glitches	4 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	6 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gellifish (@gellifish1) reported 6 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  bbygirl (@VenusianViews) reported 9 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  Lisa (@amalafuro) reported 12 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  blhe$$wave (@blhesswave) reported 13 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  Kaidan Fan (@TLCece) reported 17 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 19 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  Loli Deen (@LoliDeen) reported 20 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 22 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  Lumi Nightshard (@LumiPlaysGames) reported 23 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Arsen_Ajax (@arsen484) reported 24 minutes ago

  @OriginInsider Please fix this asp

• 
  TheSimmerSisters (@SistersSimmer) reported 28 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  sul sul sam 👋 (@sulsulsimsam) reported 31 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  CursedPo (@lecanadien28) reported 31 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  AloneNeverLonely (@AloneNottLonely) reported 32 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Jennifer Chambers (@Sourgirl1973) reported 32 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 34 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Swartzy (@ImSwartzy) reported 34 minutes ago

  @DANNYonPC @OriginInsider I haven’t had really any problems i just re launch the app but maybe i can tolerate it more lol but Steam is way better

• 
  Niemand (@Niemand75222495) reported 35 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  Luke Davniero (@LukeDavniero) reported 37 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  Ashley (@Jadenfire) reported 43 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  burner (@b00kreader1) reported 43 minutes ago

  @OriginInsider Is origin not working for anyone else or is it just me ??

• 
  VaraynTv (@Tcinar_tv) reported 46 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  RoadMan1994 (@masse9466) reported 54 minutes ago

  @OriginInsider yoo your launcher is completely down. please fix it. it says i have no games on my Origin or points anymore...

• 
  A (@AforAquarius) reported 57 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  TheHomoNextDoor (@NeuroticParrot) reported 57 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  alaska🪐 (@linenliterature) reported 58 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  dlwlrnta (@dlwlrnta) reported 60 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Enya Koudjo (@enyakdj) reported 60 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  Alicia Matthews (@Gurlgamer123) reported 60 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  َ (@givemdabIues) reported 1 hour ago

  baby whoever at work today fix y’all stufffffff @OriginInsider