Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	4 days ago
Calgary	Matchmaking	4 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	2 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith DeVaughn (@KeithDevaughn) reported 6 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Ashley (@Jadenfire) reported 6 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  Vito Andolini (@ARMSQUAD) reported 8 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 8 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Chris (@Chris7132017) reported 10 minutes ago

  @Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 11 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 13 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  Lukas gill (@Lukasgill6) reported 13 minutes ago

  @OriginInsider I’m not having a problem with Origin I just wanna fix the problem with battlefield

• 
  ANCIENT (@ANCIENT94207611) reported 14 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  F (@Fabienne0704) reported 21 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  Emigdio Martínez (@emigdiomtz) reported 21 minutes ago

  @OriginInsider You should fix all C&C games...... can't be played on Windows 11; Not worth buying it...a total waste of muy money!!!!

• 
  Benji (@BenjiDreams98) reported 24 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  crosimmer (@Crosimmer) reported 25 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  AloneNeverLonely (@AloneNottLonely) reported 29 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 32 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  jayden (@Mika99839545) reported 34 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported 34 minutes ago

  @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

• 
  Hoang Lam (@Hoangvl) reported 38 minutes ago

  @OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available

• 
  Changuita (@Leighaki) reported 40 minutes ago

  @OriginInsider FIX THIS.

• 
  Kaidan Fan (@TLCece) reported 42 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  iraré (@irareisfine) reported 42 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 45 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Biohazard Waste (@botarmy30) reported 48 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  blhe$$wave (@blhesswave) reported 53 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  Francisco gonzalez #ESP (@Frankimera) reported 53 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 55 minutes ago

  @OriginInsider Fix your ****!

• 
  TheTomorrowSim (@TheTomorrowSim) reported 56 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  BJ (@BJ45146681) reported 58 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Jeremy Armstrong (@Soulless4u) reported 59 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Kay (@InstnD) reported 1 hour ago

  @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place