Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna (@xannabannana) reported 5 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  BrokeAhhB (@brokeahhb) reported 10 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  reagan👽 (@fvkehvppy_rk) reported 14 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  Keith DeVaughn (@KeithDevaughn) reported 15 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  Proper Drashig (@ProperDrashig) reported 15 minutes ago

  @OriginInsider Please fix Origin for Linux devices like the Steam Deck

• 
  KayBoe (@kacieboeshore) reported 15 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  gellifish (@gellifish1) reported 16 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 16 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  x@mirA (@x4m1r4) reported 17 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Edward Josh (@Edward__Josh) reported 20 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 21 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Andy (@CrayMalone) reported 23 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  pikajew.eth | See my cover pic b4 contradicting ME (@KillerKlownBTC) reported 24 minutes ago

  @OriginInsider / EA continues to be the tumor that holds @Battlefield back i cant believe from bf3-bf2042 my biggest problems are still related with the launch its been decades HOW IS THE EXPERIENCE STILL SO BAD! absolute cancer

• 
  Fili (@iTzFiliSalsa) reported 27 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 31 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  5d Hug (@5dHug) reported 31 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 33 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Conaill Clarke (@certicerts) reported 34 minutes ago

  @PSG_inside @OriginInsider @EA Fix Fifa 22 PSG stats. The game is not fun when every single person you play and after all the hours put into working on the other teams in the game, almost no one uses them in fear of the ridiculous Mbappe. Please make sure this is fixed for 23.

• 
  Arsen_Ajax (@arsen484) reported 37 minutes ago

  @OriginInsider I having log in issue for last 2days. It says technical issue.

• 
  Wxlliam (@Wxlliamdiff) reported 37 minutes ago

  fix apex rn @OriginInsider

• 
  Tori (@Tori89913239) reported 39 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Mikayla (@flowerl75176775) reported 43 minutes ago

  @OriginInsider Why is origin saying sign in failure whenever I click sign in or redeem a code?! This is BS!

• 
  nutritional yeet (@booyouhoar4L) reported 44 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  crosimmer (@Crosimmer) reported 44 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  Conaill Clarke (@certicerts) reported 45 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Lumi Nightshard (@LumiPlaysGames) reported 49 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 51 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 54 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Benji (@BenjiDreams98) reported 54 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Dottie (@dotster43) reported 57 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working