Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jcvis (@jcvis_) reported 8 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Jeremy Armstrong (@Soulless4u) reported 8 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Plumbob Blob (@PlumbobJournal) reported 10 minutes ago

  Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

• 
  CursedPo (@lecanadien28) reported 10 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 12 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  nakitai (@nakitai123) reported 13 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  ANCIENT (@ANCIENT94207611) reported 13 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported 14 minutes ago

  @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

• 
  Conaill Clarke (@certicerts) reported 18 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Francisco gonzalez #ESP (@Frankimera) reported 18 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  myhobiisbangtan (@myhobiisbangtan) reported 22 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  AloneNeverLonely (@AloneNottLonely) reported 25 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 27 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  TheHomoNextDoor (@NeuroticParrot) reported 31 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  Ben (@Cleaver60907252) reported 35 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  dlwlrnta (@dlwlrnta) reported 36 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Annas Najib (@eh_annas) reported 39 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Ibraheem bin adel (@A_4BM) reported 40 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  jayden (@Mika99839545) reported 42 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Kaidan Fan (@TLCece) reported 42 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Edward Josh (@Edward__Josh) reported 42 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  crosimmer (@Crosimmer) reported 44 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Benji (@BenjiDreams98) reported 48 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Lisa (@amalafuro) reported 51 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 52 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  Writin’ Duke (@DukeSkath) reported 53 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

• 
  KayBoe (@kacieboeshore) reported 53 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  blhe$$wave (@blhesswave) reported 54 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  نوره (@jG14aleb1zBggtW) reported 57 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Sayim Khan (@sayimkhan07) reported 1 hour ago

  @FilmVirtual @OriginInsider Same problem rn.