Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nakitai (@nakitai123) reported 16 seconds ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  CosmosStarStuff (@cosmoscountrys1) reported 3 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 7 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  lillith (@Satans_monster) reported 9 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  EFCHarry (@EFCHarry0711) reported 9 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 12 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  World Full of Purple💜 (@redalpha23sims) reported 14 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  the lifted libra (@swhipZ) reported 14 minutes ago

  Hey @OriginInsider fix your servers

• 
  alexander ag (@alexander_ag) reported 15 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  Tori (@Tori89913239) reported 16 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Tachyon08 (@tinotenda_mzee) reported 18 minutes ago

  @OriginInsider Anyone with FIFA 22 origin account please DM me login password l don't have money l will play offline please.

• 
  Dark_Kitarist 🏳️‍🌈 (@DarkKitarist) reported 18 minutes ago

  @OriginInsider C'mon guys fix your goddamn Launcher, even games I bought on Steam don't work because of how ****** Origin is...

• 
  Kittygirl23739 (@kittygirl23739) reported 22 minutes ago

  @OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.

• 
  Dan Hood (@MiisterH) reported 24 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  PDXPCFL (@pdxpcfl) reported 27 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 32 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  John Adkins (@PalaminoPS) reported 35 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  sul sul sam 👋 (@sulsulsimsam) reported 37 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  moreno 🦧 (@morenovz__) reported 37 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 38 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  jcvis (@jcvis_) reported 39 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Scott Tipple (@ScottTipple) reported 46 minutes ago

  @OriginInsider sign in is still not working.

• 
  Joan (@reinhartsdream) reported 47 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  BrokeAhhB (@brokeahhb) reported 47 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 49 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 53 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Josh J (@Josh_Jovenal) reported 53 minutes ago

  @EAHelp your guys app sucks just let me keep @OriginInsider 🙄 Uninstalled your **** cause my games kept crashing, had no problems with Origin and now you guys are forcing us to download your ****** app 😒

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 56 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  jaye 🧚🏾 (@ImCuteThough) reported 56 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  nutritional yeet (@booyouhoar4L) reported 58 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works