Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Glitches	1 month ago
Albury	Sign in	1 month ago
Argenteuil	Sign in	3 months ago
Venoy	Online Play	11 months ago
Hellevoetsluis	Game Crash	1 year ago
Bordeaux	Glitches	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  5d Hug (@5dHug) reported 10 seconds ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  Tori (@Tori89913239) reported 2 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 4 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  John Adkins (@PalaminoPS) reported 5 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 8 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  Tachyon08 (@tinotenda_mzee) reported 10 minutes ago

  @OriginInsider Anyone with FIFA 22 origin account please DM me login password l don't have money l will play offline please.

• 
  Luke Davniero (@LukeDavniero) reported 15 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  征服王になる (@ailen__tsuki) reported 16 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  iraré (@irareisfine) reported 20 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Jennifer Chambers (@Sourgirl1973) reported 22 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  CEO of tequila (@DomDontGAF) reported 22 minutes ago

  @OriginInsider what is wrong with y’all client? I can’t even play apex. What’s the issue?

• 
  AloneNeverLonely (@AloneNottLonely) reported 23 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 24 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Scott Tipple (@ScottTipple) reported 24 minutes ago

  @OriginInsider sign in is still not working.

• 
  hortnon (@hortnon) reported 27 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  alexander ag (@alexander_ag) reported 27 minutes ago

  @OriginInsider and in the solution questions they just tell you that changing the password is the solution, don't forget it it's your **** it does not work that it does not accept the login

• 
  x@mirA (@x4m1r4) reported 28 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Jordan Hardy (@JordanHardy655) reported 29 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  John Vakaráč (@John200120) reported 30 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  James Breuer (@ilCacciatore_72) reported 31 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 33 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  jayden (@Mika99839545) reported 37 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  TheSimmerSisters (@SistersSimmer) reported 41 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Edward Josh (@Edward__Josh) reported 42 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 44 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Jeremy Armstrong (@Soulless4u) reported 50 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  F (@Fabienne0704) reported 55 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  bbygirl (@VenusianViews) reported 56 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  jcvis (@jcvis_) reported 57 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  reagan👽 (@fvkehvppy_rk) reported 58 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin