Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	18 days ago
Calgary	Matchmaking	18 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kasey 🤍 (@killakamdaily) reported 4 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  TheSimmerSisters (@SistersSimmer) reported 6 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  َ (@givemdabIues) reported 7 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 7 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Kittygirl23739 (@kittygirl23739) reported 7 minutes ago

  @OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.

• 
  BoxNews 📦 (@BoxNews11) reported 8 minutes ago

  @endme_raw @OriginInsider Origin is a steaming dog **** wrapped in C++. I hate the overlay. I hate the ****** connection issues. But most of all, I hate how so many good titles are chained to that useless platform. Let ppl play your games on non-Origin platforms you *****.

• 
  toumi wissem (@toumiwissem2) reported 9 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  Scott Tipple (@ScottTipple) reported 16 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  Jeremy Armstrong (@Soulless4u) reported 18 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Edward Josh (@Edward__Josh) reported 19 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  John Adkins (@PalaminoPS) reported 21 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  Mikayla (@flowerl75176775) reported 28 minutes ago

  @OriginInsider Why is origin saying sign in failure whenever I click sign in or redeem a code?! This is BS!

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 29 minutes ago

  @OriginInsider Fix your ****!

• 
  gellifish (@gellifish1) reported 31 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 32 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  World Full of Purple💜 (@redalpha23sims) reported 33 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  A (@AforAquarius) reported 33 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Jennifer Radtke (@jennifer_radtke) reported 34 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  Ibraheem bin adel (@A_4BM) reported 34 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 35 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Jordan Hardy (@JordanHardy655) reported 35 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 41 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Debra Alyse (@DebraAlyse96) reported 42 minutes ago

  Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

• 
  Turtle502 🐢 (@Turtle502) reported 43 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  ElNicoFernández (@OpinandoAndo5) reported 43 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  Arsen_Ajax (@arsen484) reported 50 minutes ago

  @OriginInsider I having log in issue for last 2days. It says technical issue.

• 
  ً (@carolskree) reported 55 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  نوره (@jG14aleb1zBggtW) reported 56 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  BJ (@BJ45146681) reported 58 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Writin’ Duke (@DukeSkath) reported 58 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)