Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Cornprobst (@joshisyourhero) reported 2 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Keith DeVaughn (@KeithDevaughn) reported 2 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  Knumskull (@Knumskull) reported 4 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Chris (@Chris7132017) reported 9 minutes ago

  @Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider

• 
  Benji (@BenjiDreams98) reported 9 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Turtle502 🐢 (@Turtle502) reported 10 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Dan Hood (@MiisterH) reported 12 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Chase Hammer (@chasehammer) reported 13 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  AloneNeverLonely (@AloneNottLonely) reported 13 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  gellifish (@gellifish1) reported 17 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Knumskull (@Knumskull) reported 19 minutes ago

  @OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...

• 
  F (@Fabienne0704) reported 20 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  نوره (@jG14aleb1zBggtW) reported 30 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 34 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 35 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Stephan J (@Stephan90177286) reported 37 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  Bryce (@Bryce_tatdawg) reported 46 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  Pinhead Larry (@MikeFromPV) reported 47 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  Ali Saeed (@Aliridha10_) reported 47 minutes ago

  @OriginInsider What is the problem with my fifa 23 downlader? It started on the 37 % then didnt resume since yesterday

• 
  crosimmer (@Crosimmer) reported 48 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  Délio Gomes (@lio_twenty2) reported 48 minutes ago

  @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 50 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  bbygirl (@VenusianViews) reported 54 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  crosimmer (@Crosimmer) reported 55 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  Edward Josh (@Edward__Josh) reported 56 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Kasey 🤍 (@killakamdaily) reported 58 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Vito Andolini (@ARMSQUAD) reported 58 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Joan (@reinhartsdream) reported 58 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 59 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  Writin’ Duke (@DukeSkath) reported 1 hour ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)