Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	12 days ago
Calgary	Matchmaking	13 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freysen (@Freeeysen) reported 30 seconds ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 3 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  VaraynTv (@Tcinar_tv) reported 6 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  Tachyon08 (@tinotenda_mzee) reported 6 minutes ago

  @OriginInsider Anyone with FIFA 22 origin account please DM me login password l don't have money l will play offline please.

• 
  AloneNeverLonely (@AloneNottLonely) reported 8 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 9 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  Conaill Clarke (@certicerts) reported 11 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 15 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  toumi wissem (@toumiwissem2) reported 19 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  Freysen (@Freeeysen) reported 19 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Daevoe Ssenyos (@Daevoe777) reported 21 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  Kaidan Fan (@TLCece) reported 24 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Mikayla (@flowerl75176775) reported 25 minutes ago

  @OriginInsider Why is origin saying sign in failure whenever I click sign in or redeem a code?! This is BS!

• 
  Edward Josh (@Edward__Josh) reported 27 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Niemand (@Niemand75222495) reported 28 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  RoadMan1994 (@masse9466) reported 29 minutes ago

  @OriginInsider yoo your launcher is completely down. please fix it. it says i have no games on my Origin or points anymore...

• 
  A (@AforAquarius) reported 37 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Fili (@iTzFiliSalsa) reported 39 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  Ali Saeed (@Aliridha10_) reported 41 minutes ago

  @OriginInsider What is the problem with my fifa 23 downlader? It started on the 37 % then didnt resume since yesterday

• 
  iraré (@irareisfine) reported 42 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Anna (@xannabannana) reported 44 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  Chris (@Chris7132017) reported 48 minutes ago

  @Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider

• 
  Scott Tipple (@ScottTipple) reported 49 minutes ago

  @OriginInsider sign in is still not working.

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 49 minutes ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  نوره (@jG14aleb1zBggtW) reported 50 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  نوره (@jG14aleb1zBggtW) reported 51 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Wxlliam (@Wxlliamdiff) reported 53 minutes ago

  fix apex rn @OriginInsider

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 58 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  crosimmer (@Crosimmer) reported 59 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  russelljtaylor (@russelljtaylor) reported 60 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.