Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (67%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Glitches	24 days ago
Albury	Sign in	1 month ago
Argenteuil	Sign in	3 months ago
Venoy	Online Play	10 months ago
Hellevoetsluis	Game Crash	1 year ago
Bordeaux	Glitches	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 2 minutes ago

  @OriginInsider Fix your ****!

• 
  crosimmer (@Crosimmer) reported 5 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  bbygirl (@VenusianViews) reported 6 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 6 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  Lumi Nightshard (@LumiPlaysGames) reported 8 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  AloneNeverLonely (@AloneNottLonely) reported 9 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 10 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Jeremy Armstrong (@Soulless4u) reported 20 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 21 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  Ali Saeed (@Aliridha10_) reported 22 minutes ago

  @OriginInsider What is the problem with my fifa 23 downlader? It started on the 37 % then didnt resume since yesterday

• 
  CEO of tequila (@DomDontGAF) reported 26 minutes ago

  @OriginInsider what is wrong with y’all client? I can’t even play apex. What’s the issue?

• 
  MrMakeDanDefilloMomWet (@took_soul) reported 27 minutes ago

  @OriginInsider wtf is the issue with the Apex legends download it keeps running the verifying over and over then gives an error about the anti cheat not installed successfully!It was fine this morning now its not working? Works fine on steam but the coins i purch arent showing

• 
  F (@Fabienne0704) reported 29 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 30 minutes ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  Jordan Hardy (@JordanHardy655) reported 32 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  Stephan J (@Stephan90177286) reported 32 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  | TRS_R1 | (@TRS_R1) reported 37 minutes ago

  @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 37 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Edward Josh (@Edward__Josh) reported 38 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  the lifted libra (@swhipZ) reported 40 minutes ago

  Hey @OriginInsider fix your servers

• 
  Sayim Khan (@sayimkhan07) reported 41 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  Tachyon08 (@tinotenda_mzee) reported 45 minutes ago

  @OriginInsider Anyone with FIFA 22 origin account please DM me login password l don't have money l will play offline please.

• 
  Turtle502 🐢 (@Turtle502) reported 46 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 48 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  dlwlrnta (@dlwlrnta) reported 51 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 52 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Conaill Clarke (@certicerts) reported 54 minutes ago

  @PSG_inside @OriginInsider @EA Fix Fifa 22 PSG stats. The game is not fun when every single person you play and after all the hours put into working on the other teams in the game, almost no one uses them in fear of the ridiculous Mbappe. Please make sure this is fixed for 23.

• 
  gellifish (@gellifish1) reported 54 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Scott Tipple (@ScottTipple) reported 54 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  crosimmer (@Crosimmer) reported 56 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.