Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Montmacq	Glitches	15 days ago
Sydney	Sign in	19 days ago
Sydney	Online Play	4 months ago
Calgary	Matchmaking	4 months ago
Sydney	Glitches	6 months ago
Albury	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Hood (@MiisterH) reported 5 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  gellifish (@gellifish1) reported 6 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  TheTomorrowSim (@TheTomorrowSim) reported 7 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  CosmosStarStuff (@cosmoscountrys1) reported 8 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  moreno 🦧 (@morenovz__) reported 9 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 11 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  jaye 🧚🏾 (@ImCuteThough) reported 13 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  PDXPCFL (@pdxpcfl) reported 16 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  A (@AforAquarius) reported 18 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Arsen_Ajax (@arsen484) reported 20 minutes ago

  @OriginInsider Please fix this asp

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 21 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  reagan👽 (@fvkehvppy_rk) reported 21 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  alexander ag (@alexander_ag) reported 22 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  jayden (@Mika99839545) reported 29 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 30 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  John Adkins (@PalaminoPS) reported 30 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  Daevoe Ssenyos (@Daevoe777) reported 32 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  Knumskull (@Knumskull) reported 34 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  BJ (@BJ45146681) reported 34 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  pikajew.eth | See my cover pic b4 contradicting ME (@KillerKlownBTC) reported 36 minutes ago

  @OriginInsider / EA continues to be the tumor that holds @Battlefield back i cant believe from bf3-bf2042 my biggest problems are still related with the launch its been decades HOW IS THE EXPERIENCE STILL SO BAD! absolute cancer

• 
  Jennifer Radtke (@jennifer_radtke) reported 37 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  Ibraheem bin adel (@A_4BM) reported 39 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  hortnon (@hortnon) reported 46 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 48 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Cervantes (@Cervantes_REMIX) reported 51 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  bbygirl (@VenusianViews) reported 52 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  Ben (@Cleaver60907252) reported 55 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  Turtle502 🐢 (@Turtle502) reported 57 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Délio Gomes (@lio_twenty2) reported 58 minutes ago

  @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

• 
  نوره (@jG14aleb1zBggtW) reported 60 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you