Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (33%)
• Online Play (33%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrokeAhhB (@brokeahhb) reported 5 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  Niemand (@Niemand75222495) reported 5 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 6 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  A (@AforAquarius) reported 14 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Kaidan Fan (@TLCece) reported 14 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Sayim Khan (@sayimkhan07) reported 16 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  iraré (@irareisfine) reported 16 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  crosimmer (@Crosimmer) reported 20 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Vito Andolini (@ARMSQUAD) reported 25 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Emigdio Martínez (@emigdiomtz) reported 26 minutes ago

  @OriginInsider You should fix all C&C games...... can't be played on Windows 11; Not worth buying it...a total waste of muy money!!!!

• 
  征服王になる (@ailen__tsuki) reported 29 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  crosimmer (@Crosimmer) reported 31 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  Just Beth (@theworldamongus) reported 31 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Daevoe Ssenyos (@Daevoe777) reported 32 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  sul sul sam 👋 (@sulsulsimsam) reported 34 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  BoltCore (@BoltCore07) reported 35 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 36 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Annas Najib (@eh_annas) reported 37 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Keith DeVaughn (@KeithDevaughn) reported 38 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  ANCIENT (@ANCIENT94207611) reported 41 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  Ibraheem bin adel (@A_4BM) reported 42 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  alaska🪐 (@linenliterature) reported 43 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  pikajew.eth | See my cover pic b4 contradicting ME (@KillerKlownBTC) reported 46 minutes ago

  @OriginInsider / EA continues to be the tumor that holds @Battlefield back i cant believe from bf3-bf2042 my biggest problems are still related with the launch its been decades HOW IS THE EXPERIENCE STILL SO BAD! absolute cancer

• 
  Jessica M. Poller (@Jessicamp1979) reported 50 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  myhobiisbangtan (@myhobiisbangtan) reported 51 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Arsen_Ajax (@arsen484) reported 51 minutes ago

  @OriginInsider I having log in issue for last 2days. It says technical issue.

• 
  Pinhead Larry (@MikeFromPV) reported 51 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 56 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Lumi Nightshard (@LumiPlaysGames) reported 60 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Francisco gonzalez #ESP (@Frankimera) reported 1 hour ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck