Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Montmacq	Glitches	24 days ago
Sydney	Sign in	28 days ago
Sydney	Online Play	4 months ago
Calgary	Matchmaking	4 months ago
Sydney	Glitches	6 months ago
Albury	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tori (@Tori89913239) reported 18 seconds ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  ElNicoFernández (@OpinandoAndo5) reported 1 minute ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  A (@AforAquarius) reported 2 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Scott Tipple (@ScottTipple) reported 8 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  jaye 🧚🏾 (@ImCuteThough) reported 9 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 15 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Conaill Clarke (@certicerts) reported 16 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 19 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  jcvis (@jcvis_) reported 23 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  CursedPo (@lecanadien28) reported 24 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  Freysen (@Freeeysen) reported 24 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  TheSimmerSisters (@SistersSimmer) reported 25 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  5d Hug (@5dHug) reported 27 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  nakitai (@nakitai123) reported 30 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 30 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 31 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  Lisa (@amalafuro) reported 34 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  Ben (@Cleaver60907252) reported 35 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  iraré (@irareisfine) reported 37 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Just Beth (@theworldamongus) reported 38 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 39 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Shadows Hope (@_Inkieto123) reported 43 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  CerealJah (@cerealjah) reported 44 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  WickedFlyGirl (@FilmVirtual) reported 44 minutes ago

  ffs!! #origin is down again!!!!!!!!!!!!!!!!!!!!!!! @OriginInsider plz fix :( #gaming #serverdown

• 
  Benji (@BenjiDreams98) reported 50 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported 50 minutes ago

  @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

• 
  nutritional yeet (@booyouhoar4L) reported 53 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  Loli Deen (@LoliDeen) reported 55 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  リョーマ🎸 (@RYOMAlex) reported 60 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  Edward Josh (@Edward__Josh) reported 60 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.