Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Tipple (@ScottTipple) reported 43 seconds ago

  @OriginInsider sign in is still not working.

• 
  ANCIENT (@ANCIENT94207611) reported 2 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  ً (@carolskree) reported 12 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  dlwlrnta (@dlwlrnta) reported 16 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  sul sul sam 👋 (@sulsulsimsam) reported 19 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  Anna (@xannabannana) reported 19 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  Shadows Hope (@_Inkieto123) reported 20 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  BJ (@BJ45146681) reported 20 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  gellifish (@gellifish1) reported 24 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Joan (@reinhartsdream) reported 24 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Ben (@Cleaver60907252) reported 27 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  Josh Cornprobst (@joshisyourhero) reported 28 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  TheSimmerSisters (@SistersSimmer) reported 30 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Kasey 🤍 (@killakamdaily) reported 31 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Kaidan Fan (@TLCece) reported 31 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 31 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Turtle502 🐢 (@Turtle502) reported 34 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Daevoe Ssenyos (@Daevoe777) reported 36 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  myhobiisbangtan (@myhobiisbangtan) reported 37 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Bryce (@Bryce_tatdawg) reported 38 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  TheHomoNextDoor (@NeuroticParrot) reported 38 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  Edward Josh (@Edward__Josh) reported 38 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 47 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  blhe$$wave (@blhesswave) reported 51 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  Annas Najib (@eh_annas) reported 51 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Tori (@Tori89913239) reported 51 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Debra Alyse (@DebraAlyse96) reported 53 minutes ago

  Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

• 
  Vito Andolini (@ARMSQUAD) reported 55 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  BrokeAhhB (@brokeahhb) reported 58 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  Just Beth (@theworldamongus) reported 59 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.