Origin status: server issues and outage reports
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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
Problems in the last 24 hours
The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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Joan (@reinhartsdream) reported@OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT
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Luke Davniero (@LukeDavniero) reported@OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.
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lillith (@Satans_monster) reported@Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.
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K1sSeven (@sec_legend) reported@OriginInsider Can you ******* fix the Bugs or I'll **** you mother
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Old Man Wales 🏴 (@BANG_UK) reported@OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?
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Jessica M. Poller (@Jessicamp1979) reported@Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".
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Jeremy Armstrong (@Soulless4u) reportedHey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.
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Kay (@InstnD) reported@ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place
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| TRS_R1 | (@TRS_R1) reported@PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.
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Alicia Matthews (@Gurlgamer123) reported@Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it
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F (@Fabienne0704) reportedDear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it
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hortnon (@hortnon) reported@DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change
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A (@AforAquarius) reported@OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4
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Changuita (@Leighaki) reported@OriginInsider FIX THIS.
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VERNICE GONZALEZ (@COCHIEESE) reported@OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.
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Shadows Hope (@_Inkieto123) reported@ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works
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gellifish (@gellifish1) reported@OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.
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Cervantes (@Cervantes_REMIX) reported@OriginInsider cant login to origin, what are you doing EA ?!! cccccc
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iraré (@irareisfine) reportedi would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card
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Scott Tipple (@ScottTipple) reported@OriginInsider sign in is still not working.
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Hoang Lam (@Hoangvl) reported@OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available
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TheTomorrowSim (@TheTomorrowSim) reportedReinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!
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BrokeAhhB (@brokeahhb) reported@OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!
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CosmosStarStuff (@cosmoscountrys1) reported@OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.
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Hano Beats Official (@HanoBeatsoff) reported@OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it
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Freysen (@Freeeysen) reported@OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had
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demonmill17 (@demonmill17) reported@OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes
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Niemand (@Niemand75222495) reported@JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
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Edward Josh (@Edward__Josh) reported@FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.
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Pinhead Larry (@MikeFromPV) reported@OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.