Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	22 days ago
Calgary	Matchmaking	22 days ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Armstrong (@Soulless4u) reported 4 seconds ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Vegetto71 (@vegetto71) reported 1 minute ago

  @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

• 
  Lumi Nightshard (@LumiPlaysGames) reported 9 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Pinhead Larry (@MikeFromPV) reported 10 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  Keith DeVaughn (@KeithDevaughn) reported 15 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Tori (@Tori89913239) reported 16 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  ElNicoFernández (@OpinandoAndo5) reported 20 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  moreno 🦧 (@morenovz__) reported 21 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  Keith DeVaughn (@KeithDevaughn) reported 22 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  ً (@carolskree) reported 24 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  Aditya Jahagirdar (@AdityaJahagir13) reported 25 minutes ago

  @masse9466 @OriginInsider Same issue

• 
  Loli Deen (@LoliDeen) reported 26 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  Knumskull (@Knumskull) reported 26 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Writin’ Duke (@DukeSkath) reported 34 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

• 
  Josh Cornprobst (@joshisyourhero) reported 37 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 37 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 37 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Scotty (@MrScottyKarate) reported 38 minutes ago

  @OriginInsider every time I buy a game and a "Please sign in to origin" thing pops up, I immediately return that game. Hard NO to origin and extra walls.

• 
  Luke Davniero (@LukeDavniero) reported 39 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  Freysen (@Freeeysen) reported 40 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  نوره (@jG14aleb1zBggtW) reported 43 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  crosimmer (@Crosimmer) reported 44 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 46 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  russelljtaylor (@russelljtaylor) reported 48 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  Hoang Lam (@Hoangvl) reported 50 minutes ago

  @OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available

• 
  UnpopularLoner (@Shad80ftee) reported 51 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  Andy (@CrayMalone) reported 54 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  CursedPo (@lecanadien28) reported 58 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  Scott Tipple (@ScottTipple) reported 58 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  Scott Tipple (@ScottTipple) reported 59 minutes ago

  @OriginInsider sign in is still not working.