Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	10 days ago
Calgary	Matchmaking	10 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrokeAhhB (@brokeahhb) reported 38 seconds ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  Crosimmer (@Crosimmer) reported 2 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  Wxlliam (@Wxlliamdiff) reported 2 minutes ago

  fix apex rn @OriginInsider

• 
  Josh Cornprobst (@joshisyourhero) reported 3 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Jessica M. Poller (@Jessicamp1979) reported 3 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Loli Deen (@LoliDeen) reported 5 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 7 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 10 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Writin’ Duke (@DukeSkath) reported 14 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

• 
  Stefanie K (@StefKuczek) reported 20 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  World Full of Purple💜 (@redalpha23sims) reported 21 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  hortnon (@hortnon) reported 21 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  َ (@givemdabIues) reported 24 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Dan Hood (@MiisterH) reported 24 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 25 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Luke Davniero (@LukeDavniero) reported 32 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 33 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 33 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 34 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  PDXPCFL (@pdxpcfl) reported 36 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  sul sul sam 👋 (@sulsulsimsam) reported 37 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 41 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  Scott Tipple (@ScottTipple) reported 44 minutes ago

  @OriginInsider sign in is still not working.

• 
  Kaidan Fan (@TLCece) reported 45 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  toumi wissem (@toumiwissem2) reported 47 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  ً (@carolskree) reported 51 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  TheHomoNextDoor (@NeuroticParrot) reported 52 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 52 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  burner (@b00kreader1) reported 54 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  iraré (@irareisfine) reported 60 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card