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Origin status: server issues and outage reports

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Full Outage Map

Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Origin. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

  • 25% Sign in (25%)
  • 25% Matchmaking (25%)
  • 25% Online Play (25%)
  • 25% Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Online Play 19 days ago
Calgary Matchmaking 19 days ago
Sydney Glitches 3 months ago
Albury Sign in 3 months ago
Argenteuil Sign in 5 months ago
Venoy Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • bonkersx89
    И.î.Ƙ.Ƙ.î (@bonkersx89) reported

    @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

  • BANG_UK
    Old Man Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BANG_UK) reported

    @OriginInsider Why must I log in to Origin to play offline games? Why must I update it to play offline games? Why does the update screen patronise me by smugly professing how fast its downloads are, when this intrusive and unnecessary update is the very culprit behind my problem?

  • InstnD
    Kay (@InstnD) reported

    @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

  • _Inkieto123
    Shadows Hope (@_Inkieto123) reported

    @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

  • Josh_Jovenal
    Josh J (@Josh_Jovenal) reported

    @EAHelp your guys app sucks just let me keep @OriginInsider 🙄 Uninstalled your **** cause my games kept crashing, had no problems with Origin and now you guys are forcing us to download your ****** app 😒

  • A_4BM
    Ibraheem bin adel (@A_4BM) reported

    @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

  • John200120
    John Vakaráč (@John200120) reported

    Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

  • jennifer_radtke
    Jennifer Radtke (@jennifer_radtke) reported

    @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

  • hortnon
    hortnon (@hortnon) reported

    @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

  • vegetto71
    Vegetto71 (@vegetto71) reported

    @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

  • DukeSkath
    Writin’ Duke (@DukeSkath) reported

    @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

  • Frankimera
    Francisco gonzalez #ESP (@Frankimera) reported

    @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

  • TLCece
    Kaidan Fan (@TLCece) reported

    @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • killakamdaily
    Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

  • BipolarVix
    GamerMom ♀️ Vix (@BipolarVix) reported

    OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

  • linenliterature
    alaska🪐 (@linenliterature) reported

    @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

  • biggirlmandy
    biggirlmandy (@biggirlmandy) reported

    @OriginInsider i’ve got some server connection issues. what’s going on?

  • MikeFromPV
    Pinhead Larry (@MikeFromPV) reported

    @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

  • demonmill17
    demonmill17 (@demonmill17) reported

    @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

  • SistersSimmer
    TheSimmerSisters (@SistersSimmer) reported

    @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

  • Crosimmer
    Crosimmer (@Crosimmer) reported

    @EA @TheSims @OriginInsider y’all better fix this

  • Tori89913239
    Tori (@Tori89913239) reported

    @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

  • woolydub
    Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported

    @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

  • UnicornVanders
    💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported

    Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

  • AedanStarfang
    AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported

    Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

  • botarmy30
    Biohazard Waste (@botarmy30) reported

    @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

  • Celestial_Wolf_
    🍁•MJ•🍁 (@Celestial_Wolf_) reported

    Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA