Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 months ago
Calgary	Matchmaking	2 months ago
Sydney	Glitches	4 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	6 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fili (@iTzFiliSalsa) reported 46 seconds ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  MrMakeDanDefilloMomWet (@took_soul) reported 58 seconds ago

  @OriginInsider wtf is the issue with the Apex legends download it keeps running the verifying over and over then gives an error about the anti cheat not installed successfully!It was fine this morning now its not working? Works fine on steam but the coins i purch arent showing

• 
  lillith (@Satans_monster) reported 4 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  BJ (@BJ45146681) reported 5 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Joan (@reinhartsdream) reported 6 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Knumskull (@Knumskull) reported 17 minutes ago

  @OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...

• 
  iraré (@irareisfine) reported 21 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  russelljtaylor (@russelljtaylor) reported 22 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  征服王になる (@ailen__tsuki) reported 23 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  Ashley (@Jadenfire) reported 24 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  Tori (@Tori89913239) reported 31 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  myhobiisbangtan (@myhobiisbangtan) reported 35 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  burner (@b00kreader1) reported 36 minutes ago

  @OriginInsider Is origin not working for anyone else or is it just me ??

• 
  nutritional yeet (@booyouhoar4L) reported 38 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  Jeremy Armstrong (@Soulless4u) reported 40 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  ElNicoFernández (@OpinandoAndo5) reported 40 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  Conaill Clarke (@certicerts) reported 41 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Plumbob Blob (@PlumbobJournal) reported 42 minutes ago

  Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 42 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Scott Tipple (@ScottTipple) reported 46 minutes ago

  @OriginInsider sign in is still not working.

• 
  Ibraheem bin adel (@A_4BM) reported 48 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 48 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  alaska🪐 (@linenliterature) reported 48 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Keith DeVaughn (@KeithDevaughn) reported 53 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  Chase Hammer (@chasehammer) reported 53 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  Kaidan Fan (@TLCece) reported 54 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  Lisa (@amalafuro) reported 56 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  Jordan Hardy (@JordanHardy655) reported 56 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  Shadows Hope (@_Inkieto123) reported 56 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  BoltCore (@BoltCore07) reported 57 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo