Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ً (@carolskree) reported 7 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 12 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  F (@Fabienne0704) reported 16 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  lillith (@Satans_monster) reported 17 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  CursedPo (@lecanadien28) reported 18 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  Hano Beats Official (@HanoBeatsoff) reported 24 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it

• 
  alexander ag (@alexander_ag) reported 25 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  TheSimmerSisters (@SistersSimmer) reported 26 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  myhobiisbangtan (@myhobiisbangtan) reported 26 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Knumskull (@Knumskull) reported 29 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Alicia Matthews (@Gurlgamer123) reported 29 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  UnpopularLoner (@Shad80ftee) reported 34 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  crosimmer (@Crosimmer) reported 35 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  Annas Najib (@eh_annas) reported 35 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  WickedFlyGirl (@FilmVirtual) reported 36 minutes ago

  ffs!! #origin is down again!!!!!!!!!!!!!!!!!!!!!!! @OriginInsider plz fix :( #gaming #serverdown

• 
  CosmosStarStuff (@cosmoscountrys1) reported 39 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  ElNicoFernández (@OpinandoAndo5) reported 41 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  the lifted libra (@swhipZ) reported 42 minutes ago

  Hey @OriginInsider fix your servers

• 
  Francisco gonzalez #ESP (@Frankimera) reported 43 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  リョーマ🎸 (@RYOMAlex) reported 45 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 46 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 46 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  moreno 🦧 (@morenovz__) reported 47 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  征服王になる (@ailen__tsuki) reported 49 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  crosimmer (@Crosimmer) reported 49 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  Freysen (@Freeeysen) reported 51 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Daevoe Ssenyos (@Daevoe777) reported 54 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  Crosimmer (@Crosimmer) reported 54 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  5d Hug (@5dHug) reported 57 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 59 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!