Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iraré (@irareisfine) reported 5 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  crosimmer (@Crosimmer) reported 5 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  John Adkins (@PalaminoPS) reported 5 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  نوره (@jG14aleb1zBggtW) reported 7 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  nakitai (@nakitai123) reported 11 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  Jessica M. Poller (@Jessicamp1979) reported 11 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  TheSimmerSisters (@SistersSimmer) reported 12 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 12 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 14 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  Kaidan Fan (@TLCece) reported 16 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  crosimmer (@Crosimmer) reported 18 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Lumi Nightshard (@LumiPlaysGames) reported 19 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Anna (@xannabannana) reported 21 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 23 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  crosimmer (@Crosimmer) reported 25 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  Cervantes (@Cervantes_REMIX) reported 29 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  Scott Tipple (@ScottTipple) reported 30 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  jayden (@Mika99839545) reported 31 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Mikayla (@flowerl75176775) reported 32 minutes ago

  @OriginInsider Why is origin saying sign in failure whenever I click sign in or redeem a code?! This is BS!

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 33 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  CerealJah (@cerealjah) reported 36 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  Luke Davniero (@LukeDavniero) reported 37 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  َ (@givemdabIues) reported 38 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  K1sSeven (@sec_legend) reported 38 minutes ago

  @OriginInsider Can you ******* fix the Bugs or I'll **** you mother

• 
  x@mirA (@x4m1r4) reported 48 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Jordan Hardy (@JordanHardy655) reported 48 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  Bryce (@Bryce_tatdawg) reported 50 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  alaska🪐 (@linenliterature) reported 55 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Keith DeVaughn (@KeithDevaughn) reported 56 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  russelljtaylor (@russelljtaylor) reported 58 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.