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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lander, WY 1
Monterrey, NLE 2
Ponta Grossa, PR 1
Paris, Île-de-France 33
Zamora, Castille and León 1
Nicosia, Nicosia 1
Paralímni, Ammochostos 1
Adelaide, SA 9
Fredericton, NB 1
Buffalo, NY 5
City of Brussels, Brussels Capital 2
Madrid, Madrid 8
Baza, Andalusia 1
Swansea, Wales 1
London, ON 5
Villeneuve-lès-Avignon, Occitanie 1
Preston, England 7
Melbourne, VIC 1
Elba, NY 1
Bogotá, Bogota D.C. 3
Quito, Pichincha 35
Utrecht, ut 1
Chanos-Curson, Auvergne-Rhône-Alpes 1
Charleroi, Wallonia 1
Pasto da Mata, BA 1
Dayton, OH 1
Winnipeg, MB 2
Brussels, Brussels Capital 4
Sheffield, England 2
Lévis, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NetRant1
    Internet Politician (@NetRant1) reported

    I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • DebraMcGuire72
    Debra McGuire (@DebraMcGuire72) reported

    @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

  • jerseyish
    Jersey (@jerseyish) reported

    @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

  • KazzaGrims
    K Grimsley (@KazzaGrims) reported

    @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Email still down here in the UK. How can I work like this?

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • Dar8206
    Dar99 (@Dar8206) reported

    @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

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