Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Goodyear, AZ | 2 |
| New York City, NY | 19 |
| Preston, England | 6 |
| Pittsburgh, PA | 8 |
| Southampton, England | 3 |
| Sydney, NSW | 9 |
| Auckland, Auckland | 1 |
| Byron, IL | 1 |
| Lexington, KY | 2 |
| Knoxville, TN | 3 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| City of Brussels, Brussels Capital | 1 |
| Metz, ACAL | 2 |
| Paris, Île-de-France | 31 |
| District Heights, MD | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Ashburn, VA | 12 |
| Township of Evan, KS | 23 |
| Dallas, TX | 19 |
| Panamá, Panamá | 1 |
| Tallahassee, FL | 3 |
| Quito, Pichincha | 28 |
| A Coruña, Galicia | 1 |
| Tampere, Pirkanmaa | 1 |
| Riga, Riga | 1 |
| Barcelona, Catalonia | 6 |
| Southlake, TX | 1 |
| Bruce County, ON | 1 |
| London, ON | 4 |
| Talavera de la Reina, Castille-La Mancha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
sally (@trolly_dolly6) reported@Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡
-
Leila ✨🇦🇷 11/11 (@lilila1993) reported@Outlook how much longer will the system be down? is has been more than 12 hours.
-
rhiannon ☕️ (@rhimckinley) reported@marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps
-
Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
-
Justine Gunner (@GunnerJustine) reported@Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?
-
The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
-
Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
-
Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
-
tortured hot girl department (@maaaaandyy) reportedI’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg
-
Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
-
Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
-
Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
-
BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
-
Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god
-
Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password