Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 11
London, England 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4
Bordeaux, Nouvelle-Aquitaine 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AlphaSierraPapa PSA (@AlphaSierraPapa) reported

    Looks like the @outlook / @Microsoft365 Junk and Phishing filters are down for good. 2 days and still getting junk and phishing emails delivered straight to the inbox. Great at cyber security? lol, sure.

  • JohnnnnP John Polson (@JohnnnnP) reported

    Any @Outlook boffins out there? Email address not receiving emails... domain and emails hosted on @GoDaddy and received emails fine last week. Transferred website domain only (not email) away from GoDaddy and now cannot receive emails... Don’t see how this is an issue.

  • ColinBirbee Colin (@ColinBirbee) reported

    So #Microsoft365 is causing me pains with @Outlook today, and has decided for no reason to put all my separate lines into one line when I send the email. Even restarted #Microsoft Outlook but problem continues. It can be disabled, but it's on by default, that's AI gone mad.

  • hrcsupervol01 HRCSuperVol1 (@hrcsupervol01) reported

    It’s not just @MicrosoftTeams that is down but also @Outlook - is this part of the hack @jakejsullivan was warning about?

  • auntshommy Michelle Block (@auntshommy) reported

    @Outlook It's been down all morning.

  • singincwby Matt Swallow (@singincwby) reported

    @Outlook @stevo210209 This has been plaguing customers for well over two years and Microsoft does not appear to have a long-term solution, except to let their customers deal with it on their own. If there IS any new update relating to this issue, please post something CURRENT and RELEVANT. Thanks.

  • Pete88981236 Tree Pete digging it (@Pete88981236) reported

    @Outlook why am I receiving more and more of my important emails into junk box, while receiving and increasing amount of junk in my focusd box. Come on outlook your letting yourself down

  • sqhism Sqhism (@sqhism) reported

    @Outlook having issues in Australia - keeps flashing and saying "need password"

  • spangger gee spang (@spangger) reported

    @Outlook I'm looking for a standard issue tool that will open the edited pdfs I send to family with edits shown/included - not just the blank pdf!

  • BobFrankston Bob Frankston (@BobFrankston) reported

    @Outlook I should that hundreds is not a small number and an 80% error rate is not trivial.

  • Mickii_x Mickii_x (@Mickii_x) reported

    @outlook .. cant in contact with a single person for help .. its all virtual and thats no use ... im not receiving emails and it needs sorting asap .This is a terrible service to not offer real time help

  • _messy_boy MS (@_messy_boy) reported

    @satyanadella @Outlook calendar restricts one to use system time. Can't we have secondary clock as basis for calendar for people who work different timezones? Changing system time isn't a solution - the calendar should allow shifts that continue into the night/next date. Fix it!

  • FrolicPet Frolic Pet Services (@FrolicPet) reported

    @Outlook one out of our 5 emails is down. We are getting a 500 error (?). Any idea if that is close to being fixed soon?

  • CorpFin_Guy Corporate Guy (@CorpFin_Guy) reported

    @Anarchified @hnshah The software is passable, but due to security protocol I am forced to use the @Outlook app and it is astoundingly terrible

  • IamZooko ⓩ🛡 (@IamZooko) reported

    ok i give up on Outlook, Microsoft 365, and Webmail. Yall the worst , just make it simple for idiots like myself , this email problem has been the burden ive been dealing with throughout the entire creation of this LLC . Fix the problem. @Outlook @Windows @GoDaddyHelp

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