Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 14
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Edinburgh, Scotland 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SamDoRob Sam (@SamDoRob) reported

    @Outlook I think your spam filter is broken. I’ve started getting a lot of spam into my inbox and it’s been getting progressively worse over the last 3 weeks. Currently getting around 10 spam emails an hour since this morning.

  • RudinKen GigiKen Rudin (@RudinKen) reported

    @Outlook is spam filter not working?

  • RosieMagnolia Shari Lynne (@RosieMagnolia) reported

    @Outlook you need to FIX email, EVERYTHING going to Inbox, and Junk Mail is empty. Notifications are off the charts. Support is no help, they do not come online and you sit there buffering for hours

  • greg1986 Greg-B (@greg1986) reported

    @Outlook just read through your tweets and replies. 100’s if not 1000’s of people all messaging the same issue and your response is to ask us to DM? It’s clearly a wider issue. Just get it sorted.

  • greg1986 Greg-B (@greg1986) reported

    @Outlook @MicrosoftHelps just read through your tweets and replies. 100’s if not 1000’s of people all messaging the same issue and your response is to ask us to DM? It’s clearly a wider issue. Your spam filters aren’t blocking a single email. Please sort it!

  • ProgRockfangirl Teresa (@ProgRockfangirl) reported

    @MicrosoftHelps @Outlook The spam filter is broken, tons of junk emails going into my inbox which is set to exclusive.

  • thetroseshow Thomas Rose 🍵🌹 (@thetroseshow) reported

    @Microsoft @Windows @Outlook are you aware of this issue? Any remedy?

  • CarolSt66022289 Carol Steele (@CarolSt66022289) reported

    @Outlook When are you going to release a statement regarding the issues with Spam/junk coming into people inboxes? Today alone I've had over 40 junk emails in 4 hours something needs to be done😡

  • 0312_Leese Veee_Lisa (@0312_Leese) reported

    Outlook nightmare!! WTH is going on??? My inbox is being flooded with tons of junk mail all of a sudden!!!! Yes it’s set up not to & its not working! @Outlook #MondayMood #annoyingaf

  • Shumey Shumey (@Shumey) reported

    @9to5mac @benlovejoy Exactly, glad to see it’s not just me. I’m a premium subscriber, yet can’t seem resolve to get rid of junk mail issue. @Outlook really need to get a grip of the situation

  • hilarialexander Hilaria Alexander ☮️ (@hilarialexander) reported

    @spfarrelltweets @Outlook The problem is that we can keep working blocking these emails, and 300 new ones will pop by tomorrow. FIX IT, @Outlook!

  • joirish66 Josephine Scannell (@joirish66) reported

    @Outlook @CorrinneStanley @Outlook can you tell me how to resolve the issue with Junk going into my Inbox please? Sent this earlier now reply!!

  • KTCarguy Keith Turner (@KTCarguy) reported

    Hey @Outlook why is my Inbox getting flooded with Junk email? I’ve been a loyal #Hotmail user since ‘97 and this is the first time I’ve had this issue. It’s ridiculous! Please fix this!

  • CourtneyGabbidn Courtney Gabbidon (@CourtneyGabbidn) reported

    So I get spam emails all day and now @Outlook has locked my account and I can't even get a verification code because that's not working 🤬🤬

  • richardkirke Richard Kirke (@richardkirke) reported

    Dear @Outlook 9 spam message in the last couple of hours and it has been like this all day. Please fix this!

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