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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charlottetown, PE 2
Noves, Provence-Alpes-Côte d'Azur 1
Festus, MO 3
Liverpool, England 25
Quito, Pichincha 15
Aberdare, Wales 1
Naples, FL 3
Weare, NH 1
Phoenix, AZ 5
Bolingbrook, IL 1
Bedford, MA 1
El Copey, Cesar 1
Cincinnati, OH 1
Atlanta, GA 5
Township of Abington, PA 1
Apopka, FL 1
Chicago, IL 6
London, England 14
Township of Middle Creek, NC 1
Warsaw, Mazovia 1
Santo Domingo, Nacional 1
Reynosa, TAM 2
Berlin, MD 1
Cumming, GA 1
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
Wandsworth, England 3
Xàtiva, Valencia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • RossBarker79
    Ross Barker (@RossBarker79) reported

    @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • dppratt
    Douglas Pratt (@dppratt) reported

    @outlook Our company email still down. When will this be resolved?

  • michaelhannaa
    Michael (@michaelhannaa) reported

    @Outlook on IOS is terrible. Just terrible.

  • CharlieStaceyUK
    Charlie Stacey (They /Them) (@CharlieStaceyUK) reported

    @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!

  • BlueDiamond305
    Blue Diamond (@BlueDiamond305) reported

    @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

  • lizakabe
    Lover you 3000 Midnights (@lizakabe) reported

    Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

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