Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 10
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Toronto, ON 8
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Manchester, England 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Ottawa, ON 4
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • srcshelton Stuart Shelton (@srcshelton) reported

    So @MicrosoftHelps @Outlook @HotmailUK_Help, you’ve blocking my mail server's IP, your support team has stopped answering emails without providing any attempt at resolution, and your ‘Smart Network Data Service' is broken 😡

  • Jamiedaviisx 𝗝𝗮𝗺𝗶𝗲𝗗𝗮𝘃𝗶𝘀 ☻︎ (@Jamiedaviisx) reported from Rochester, England

    @brionypattison_ @AppleSupport @Outlook I did the same hoping it would fix it but no luck! It’s every time I check my emails now, so frustrating!🙃

  • ReneeRevelation Renee (@ReneeRevelation) reported

    @AppleSupport @Outlook It has happened again today 11/27/20 my #hotmail account is not working. I cannot sync to iPhone anymore. It says I cannot use my personal account. Please help.

  • TheSimArchitect 🥰 Sim 🦃🥧🎄 Architect 🏡 (@TheSimArchitect) reported

    .@Outlook for web needs to give us the option to NOT show/load images unless we pre veto the sender, otherwise the sender will know we read their message and keep spamming us. Can't find the setting anywhere, you just proxy it instead, which still sends a server request.

  • HighPent77 Laura =/\= 𖤐⚢⚅ (@HighPent77) reported

    Is @Outlook ever going to fix the constant need to re-enter your password in iOS?

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @Outlook you don’t understand I am being cyberattacks now. You were attacked before and I think you need to look at your security measures. It’s a hacker cyber attacking me and others now. It’s in your outlook for email. Can you fix it?

  • cerisedeterre Cerisedeterre🇨🇴🇨🇦 (@cerisedeterre) reported

    @Outlook where can i go to try to fix an accout thief?

  • ZS_Chaudhry Zain Chaudhry (@ZS_Chaudhry) reported

    @SamGoodhand @Outlook Second this 🙌🏽. So infuriatingly slow and frustrating to use.

  • Sabrina_Ces Sabrina Cesaratto (@Sabrina_Ces) reported

    @Outlook I keep on getting logged out of my iPhone Mail box asking for my email address password. Happening at least once a week. Is this an outlook problem or iPhone?

  • roastdinnersldn Roast Dinners In London (@roastdinnersldn) reported

    @Outlook Images not loading on any e-mails - is there an outage?

  • Ind_Consumer indian consumer (@Ind_Consumer) reported

    @Outlook the sign out operation in hotmail is very slow. one has to click several times before the account info and sign out symbol comes. even after clicking "sign out", the actual log out is slow

  • TanyaWadd ♔ 𝚃𝚊𝚗𝚢𝚊 ♔ (@TanyaWadd) reported

    @Outlook for the last couple of weeks outlook keeps asking me to my password in at-least 3 times a day on my iphone 11, my Mum’s having the same issue. Please can you look into this.

  • Catherine_Emm CathEmm (@Catherine_Emm) reported

    @Outlook why do I have to sign in repeatedly to my Outlook email on iOS ? Driving me mad!

  • Hundred_Dollar hundred$ (@Hundred_Dollar) reported

    @Outlook I‘m using the Apple iOS Mail App with three Microsoft mailaccounts. Since a couple of weeks I get a prompt every day (!) that I have to login on all accounts again. That's very annoying... What can I do now?

  • joshb1020 Josh Bishop (@joshb1020) reported

    @Microsoft @Outlook some real issues with the new version of Microsoft Outlook. No longer able to have the Zoom add on, when scheduling in Zoom it changes the calendar to iCal even though Outlook is selected. Also the screen extends beyond my Mac screen. Back to the old version.

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