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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Albuquerque, NM 3
Paris, Île-de-France 15
Charlottetown, PE 2
Noves, Provence-Alpes-Côte d'Azur 1
Festus, MO 3
Liverpool, England 25
Quito, Pichincha 15
Aberdare, Wales 1
Naples, FL 3
Weare, NH 1
Phoenix, AZ 5
Bolingbrook, IL 1
Bedford, MA 1
El Copey, Cesar 1
Cincinnati, OH 1
Atlanta, GA 5
Township of Abington, PA 1
Apopka, FL 1
Chicago, IL 6
London, England 14
Township of Middle Creek, NC 1
Warsaw, Mazovia 1
Santo Domingo, Nacional 1
Reynosa, TAM 2
Berlin, MD 1
Cumming, GA 1
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • JoeGeeky
    JoeGeeky (@JoeGeeky) reported

    @Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • imasket123
    some **** (@imasket123) reported

    @Outlook fix ur customer service ****

  • Summer1812660
    Rapp Ma (@Summer1812660) reported

    Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

  • farrellshawnp
    Shawn Farrell (@farrellshawnp) reported

    .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • comeasyouareTO
    ComeAsYouAreTO (@comeasyouareTO) reported

    @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

  • MisterSid4
    Mister Sid (@MisterSid4) reported

    @Outlook Cool! Now get your *** back to the office and fix outlook before I tell my company to go with google.

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