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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 31
District Heights, MD 1
Besançon, Bourgogne-Franche-Comté 1
Ashburn, VA 12
Township of Evan, KS 23
Dallas, TX 19
Panamá, Panamá 1
Tallahassee, FL 3
Quito, Pichincha 28
A Coruña, Galicia 1
Tampere, Pirkanmaa 1
Riga, Riga 1
Barcelona, Catalonia 6
Southlake, TX 1
Bruce County, ON 1
London, ON 4
Talavera de la Reina, Castille-La Mancha 1
Bengaluru, KA 1
Twinsburg, OH 2
Grand Marsh, WI 1
Greensburg, PA 1
Minneapolis, MN 5
Didcot, England 1
Brussels, Brussels Capital 3
Plymouth, MN 1
Simpsonville, SC 3
Seaford, England 1
Orillia, ON 1
Bradford, England 2
Burlington, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • mwbeats
    MWBEATS (@mwbeats) reported

    @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

  • April__Rose__
    April Rose 🇨🇦🌹 (@April__Rose__) reported

    @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • Jack_the_westi
    SpongeBob (@Jack_the_westi) reported

    @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

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