Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raleigh, NC 26
Paris, Île-de-France 15
Chicago, IL 13
Madrid, Comunidad de Madrid 13
Bogotá, Distrito Capital de Bogotá 11
Sydney, NSW 11
Ashburn, VA 10
New York City, NY 10
Houston, TX 9
Melbourne, VIC 8
San Jose, CA 8
Toronto, ON 8
Los Angeles, CA 8
Guayaquil, Provincia del Guayas 7
Miami, FL 7
Seattle, WA 7
Ottawa, ON 6
Montréal, QC 6
Columbus, OH 6
Phoenix, AZ 6
Atlanta, GA 6
Charlotte, NC 6
Dublin, Leinster 6
Dallas, TX 6
Boston, MA 5
Calgary, AB 5
Denver, CO 5
Bristol, England 5
Philadelphia, PA 5
General Alvear, BA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • janieho16 Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Does anyone have this issue with Outlook email app? 6x in months On top of that, outlook/.com emails go to junk or don't deliver a lot Body of my mobile app email draft is blank upon opening the draft This is really disatrous and detrimental. This is in MSFT forums a lot, too

  • Rakesh51578159 Rakesh (@Rakesh51578159) reported

    Dear Microsoft Support Team, I am writing to report an issue with the Outlook mobile application on Android. The app consistently crashes immediately upon launch, making it unusable. I have tried restarting the device and reinstalling the application. @Outlook @Microsoft

  • M1dhun_P Midhun (@M1dhun_P) reported

    @Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that

  • donttreadbub Mitch (@donttreadbub) reported

    @Outlook @BillGates From overzealous spam filters, to the need for an authenticator app, to terrible UI, what a trash product. Probably great for IT guys that bill hourly and fix things that shouldn't break.

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • Aza09100 Assiah (@Aza09100) reported

    @ginez_17 @Outlook same issue, have you find a fix ?

  • delbani1 del (@delbani1) reported

    @MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    @Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?

  • iamfarahhhhhhhh Farah (@iamfarahhhhhhhh) reported

    @ifeanyi_aguzie @MicrosoftHelps @Outlook Hi! Can you helo me too how you could reaccess to your microsoft account? i have the same problem.

  • SiliconShecky Shecky - Just me, Ninja Warrior (@SiliconShecky) reported

    Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook

  • SC_Gracie America First JanieB (@SC_Gracie) reported

    @KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365

  • AmyLynnOrg Amy Lynn (@AmyLynnOrg) reported

    I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.

  • kurvequeen killluh. (@kurvequeen) reported

    @BallNisMyHobby @Outlook The update is absolutely horrific. I cant find anything. Forwarding dont mean attachments are attached. Just terrible

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

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