Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 1 |
| Twinsburg, OH | 2 |
| Grand Marsh, WI | 1 |
| Greensburg, PA | 1 |
| Minneapolis, MN | 5 |
| Didcot, England | 1 |
| Brussels, Brussels Capital | 3 |
| Ashburn, VA | 11 |
| Plymouth, MN | 1 |
| Simpsonville, SC | 3 |
| Seaford, England | 1 |
| Orillia, ON | 1 |
| Bradford, England | 2 |
| Paris, Île-de-France | 30 |
| Burlington, ON | 1 |
| Tirana, Tirana | 1 |
| Solihull, England | 1 |
| Stamford, CT | 11 |
| Blackpool, England | 2 |
| Fort Myers, FL | 2 |
| Baltimore, MD | 7 |
| Waltham Forest, England | 1 |
| New York City, NY | 19 |
| Manchester, England | 13 |
| Gerrards Cross, England | 1 |
| Harrisburg, PA | 3 |
| Saint-Herblain, Pays de la Loire | 1 |
| Arumpo, NSW | 3 |
| Penzance, England | 1 |
| Windsor, CO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Liam (@Liamdestroyer39) reported@Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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MJ (@marifuenzalida) reported@hotmail @Outlook not working
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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DWayne (@p79579687) reported@Outlook It’s still not working
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Lauren Turner (@BabyfaceLau) reported@BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!
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Jane Darling (@janeydarling1) reported@outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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