Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Quito, Provincia de Pichincha 9
Brooklyn, NY 8
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Perth, WA 7
Minneapolis, MN 7
Phoenix, AZ 6
Aurora, CO 6
Sydney, NSW 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
St. Louis, MO 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulazizYahuza Abdulaziz Abdullahi yahuza (@AbdulazizYahuza) reported

    @Outlook Please my account was created when i am going to apply for high school. Know I have finished my high school and I can't login i forget my password. And all my school credentials are in the email address. Please recover my password 😭

  • Nick_Searles Rap name O.W.D. - Old White Dude (@Nick_Searles) reported

    @Outlook Question: In my Samsung phone the app, which I've had forever, wants me to create a new account or add one. Won't let me sign in. What's up? Thanks.

  • AdamVanBavel Adam Van Bavel (@AdamVanBavel) reported

    @Outlook I've been locked out of my account. It says until near the end of the month and the options given to access before that... 1) Mobile app link broken. 2) Browser link never sent code - asking for too much info also. Help! #CustomerExperience #Email #CyberSecurity

  • BinaryJam Simon Tocker (@BinaryJam) reported

    Is anyone else sick to death of the rendering capabilties of the @Outlook client whilst living in a world of @Office365 Actionable AdaptiveCards. There are updates to this client all the time, but this is key to progress of 365/PowerPlatform and its dragging the side down :(

  • rbo_ne Rudolph Bott (@rbo_ne) reported

    @martinkrafft @Outlook Actually Microsoft email services finally got me to stop running email services myself. I had on and off problems for more than two years and nothing seemed to help :(

  • isaeminhafalir İsa Hafalır (@isaeminhafalir) reported

    @ozkesali @Outlook I am not using any email client, just using web version and search feature is terrible there. Maybe I should switch to an email program to solve this.

  • xxxsammiexxxxx sammie (@xxxsammiexxxxx) reported

    @Outlook are you having issues? I can’t get into my emails? #hotmail #outlook

  • yourCheriseAmor cheriseeee (@yourCheriseAmor) reported from Los Angeles, California

    @MicrosoftHelps @outlook how do i get outlook to respect the dnd setting on my macbook? right now i have to shut down outlook to avoid getting notifications when i hve my computer on dnd. the app also doesnt seem to have a dnd feature. please advise. thanks!!!

  • ozkesali Ali Ozkes (@ozkesali) reported

    @isaeminhafalir @Outlook This is curious. BION, I moved to Outlook recently from Apple Mail app, because of exactly the same problem. Maybe this is because I did not update the OS for a while. So far Outlook does it for me.

  • DanielM2K20 彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    New device trying login @SubwayUK @SubwayHelpUKROI but code been sent email address outlook website been affected by output also affects thousands other websites doesn't even give me option how Id like receive my code goes straight email address I cant login @Outlook website down

  • MarkELacey Mark Lacey 🇬🇧 🇹🇭 🐔 (@MarkELacey) reported

    @MicrosoftTeams Thanks. FYI the issue was when I registered I got two usernames, one @outlook and one @onmicrosoft.com each with a password. The .onmicrosoft username wouldn't work with the password I'd saved so the verification code didn't work but the outlook username and password got me in.

  • Islandgrlsammi IslandgrlSammi (@Islandgrlsammi) reported

    @Outlook since yesterday outlook mail not working. Wont open and if it does mail wont load!

  • 2petcat Matthew (@2petcat) reported

    .@Microsoft .@Outlook the new update is honestly the worst... fix it now pls

  • hthieblot Hubert Thieblot (@hthieblot) reported

    @Outlook your spam filters has serious problems. It’s putting emails in spams from people relying to me when I emailed them first??

  • martinkrafft martin ➬ (@martinkrafft) reported

    Landed on @Outlook SMTP blacklists due to a stupid error on my behalf. Filed ticket with #Microsoft, following documented procedure. Got response in less than 6 hours. Had block removed in less than 24 hours. Never thought I'd say this, but: well done, Microsoft! #sysadmin

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