Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 19
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    Is anyone else having trouble sending #emails from @Microsoft @Outlook via @Samsung Galaxy #Tablet this afternoon? Not having much joy... :(

  • robot_man33 Mostafa (@robot_man33) reported

    @Microsoft @Outlook why can't you fix the problem with captcha while creating an outlook account? Rotating those stupid images 10 times, it keeps telling me it's wrong. It's not wrong, it's just stupid.

  • SteveHa_ Steve Ha (@SteveHa_) reported

    Not getting Gmail through Outlook all morning. Anyone else having the same issue? @Outlook

  • Residentcl CésΛr (@Residentcl) reported

    @Outlook Hi. Problem in Chile? web page down :( @MicrosoftHelps

  • ThrillsTO Levitation (@ThrillsTO) reported

    @Outlook My organization's email has an issue with inbound emails. When I receive the email it goes to deleted items after 5mins & every time I have to restore them and again after 5mins they disappear and move to deleted items. No change at all in settings.

  • lsanoj Jonas (@lsanoj) reported

    @Outlook Sending me down that road into the settings to complain about something only available in settings, is funny and awful at the same time :D

  • drkarenn Karen Megay-Nespoli (@drkarenn) reported

    @Outlook I am having trouble attaching documents to emails. The message reads Try Again Later, which I have. Your rep told me to screenshot the message and attach it. That’s the problem! Not a solution. He also told me to change my password. Does anyone know how to help???

  • canadagraphs Canadagraphs (@canadagraphs) reported

    Hey @outlook what is going on with youe desktop version of Hotmail tonight?? Its slow to load, and a few times, didnt at all. Kinda makes it hard to run a business when you cant read emails in an efficient manner.

  • iam_asi Ajit Inamdar (@iam_asi) reported

    @Outlook Please let us know in case of any issues 😜

  • _steve2_ Steve Mahoney (@_steve2_) reported from Denver, Colorado

    Wait A security alert 🚨 just flew by I wonder 💭 if the security shield 🛡 is blocking my access with @Outlook desktop 🖥 and the server I’ll sniff the packets now

  • FatoDenel Fato Denel (@FatoDenel) reported

    @Outlook Why support system is sucks ? I even gave my reference e mail address to reset my ever first hotmail account’s password which is related to my three social media accounts. Im trying to log in those accounts but can’t bcs of this issue. I’m looking for answers.

  • arp_rick Richard Arp (@arp_rick) reported

    @Outlook is the worst email platform, guys switch before you end up losing your account too, and starting having many problems in your life: bank, school etc...

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    Had to dig into the roadmap for @Outlook today, and discovered that @Office are planning to screw Mac users over really bad. The upcoming "Monarch" client is just a wrapper around OWA, and it's *terrible*. They replaced the ribbon with hamburger menus, and performance is awful.

  • 666alvaro Álvaro Castillo (@666alvaro) reported

    @Outlook I need help to login

  • periwinkxle Meg ♛ (@periwinkxle) reported

    @Outlook As much as I want to accept this I can’t I feel that there has to be another way considering this is such a common issue- if he has changed his phone number since having the account and hasn’t used it in years and obviously wouldn’t know who he’s “recently emailed”, etc” (1/2)

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