Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 53
Paris, Île-de-France 47
Madrid, Comunidad de Madrid 40
Mexico City, CDMX 29
Bogotá, Distrito Capital de Bogotá 27
Montréal, QC 26
Guayaquil, Provincia del Guayas 25
Quito, Provincia de Pichincha 25
Sydney, NSW 22
Toronto, ON 21
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 18
Glasgow, Scotland 16
Lima, Provincia de Lima 14
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Tower Hamlets, England 12
Brisbane, QLD 11
New York City, NY 11
Leeds, England 11
Sheffield, England 10
Chicago, IL 10
Los Angeles, CA 9
Dallas, TX 9
Málaga, Andalucía 9
Phoenix, AZ 9
Slough, England 8
Denver, CO 8
Wolverhampton, England 8
Reading, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NYCurmudgeon2 Victor Roberts (@NYCurmudgeon2) reported

    @Outlook any update on a fix for the Outlook visibility issue?

  • JennyHuang Jenny Huang (@JennyHuang) reported

    Does anyone use @Microsoft @Outlook for emails and having problems seeing their email's body text because they are blank😱? Called Microsoft customer service and not able to get support right away. Need to do some runarounds😬 What a day! Hope yours is going alright.

  • ChrisDHartman Christopher Hartman (@ChrisDHartman) reported

    @EmNeezy12 @Outlook Company of 48... having the same issue. Seems to be HTML related. Text will show in Plain Text...until one hits the enter key for a new line....then all goes to ****.

  • mefixcomputers Steve Hall (@mefixcomputers) reported

    @prestigematt @Outlook Not working for me...more details, please

  • vanjaime Jaime ₿riceño (@vanjaime) reported

    @outlook is down globally. Do you know what is never down? #Bitcoin

  • NathanJDowd Nathan Dowd (@NathanJDowd) reported

    Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?

  • thedevdrawer Dev Drawer (@thedevdrawer) reported

    If you are experiencing the @Outlook blank message issue try this. Open a command prompt and run the following, it will roll back your update.: "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.13901.20462

  • Gurpree11034849 Gurpreet Johal (@Gurpree11034849) reported

    @Outlook After new update : there is issue in email body . Can’t see the content in email body . Is there any solution ?

  • CatharineB9 Catharine B (@CatharineB9) reported

    @Outlook @GCBlue I’m having problems too- please help!

  • mervynwhite Mervyn White (@mervynwhite) reported

    @cbryden @Outlook Update has hobbled outlook. Worldwide issue.

  • Syenta1 Syenta (@Syenta1) reported

    Dear @Outlook why has your latest update broken my email client and stopped me being able to read emails? When will you fix this because I need to get my work done and while we have this situation I can't. Thanks in advance

  • _streetsahead Streets Ahead Estates (@_streetsahead) reported

    @JennyHuang @Microsoft @Outlook Yes same problem😰

  • christymarx #BlackLivesMatter Christy Marx (@christymarx) reported

    @Outlook Most recent update has broken Outlook. The from and subject fields show up, but neither text nor images show up in the body of the email. How to fix?

  • lanavishnu Lanavishnu Orchestra (@lanavishnu) reported

    Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:

  • DesertIsleSQL Ginger Grant (@DesertIsleSQL) reported

    @tgatte @Outlook @WindowsUpdate It's not you. Outlook is "having issues"

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