Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 17
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Chicago, IL 6
Phoenix, AZ 6
Melbourne, VIC 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • themanamonggods the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • Jeffnel429545 Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • NEO_England NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • ChrisPred Chris Pred (@ChrisPred) reported

    @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

  • RonPipes Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • deliciaMP4 delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • J0seph455 Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • licenia Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • MonicaLRangel Monica Rangel (@MonicaLRangel) reported

    @Outlook Have been having issues with outlook all day today is there something going on?

  • loisetwt sheenbean (@loisetwt) reported

    I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

  • mattayoub1 Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • QuantaforgeCorp Quantaforze (@QuantaforgeCorp) reported

    @Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail

  • OGBC_Llama 🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • realvishalraj Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • cheeckycharters Lee Charters (@cheeckycharters) reported

    @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

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