Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Boston, MA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • basterwee Bas Terwee (@basterwee) reported

    He @Outlook and @MicrosoftHelps, since this morning my spam filter is not working in Outlook. Everything is send to my inbox. Any known issues?!

  • Christi79301934 ChrissiR (@Christi79301934) reported

    @Outlook seems there is a problem and I’m not the only one affected-my junk mail is now appearing in my inbox…how come?

  • Flickon77 Dave Blackshaw (@Flickon77) reported

    @varl49 @Outlook im having the same issue , it started at 730 am ? let me know if this gets resolved

  • DonnaMarie0103 Donna-Marie (@DonnaMarie0103) reported

    Is there some issue with @Outlook because the spam filters aren't picking up anything and my inbox is suddenly filled with so many spam emails?!?! 🤬

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    Damn @Outlook spam filters broke down?

  • antoniobrunorod Antonio Bruno (@antoniobrunorod) reported

    @philofthemoore @Outlook Same problem here, it started this morning.

  • tinzunza TIO (@tinzunza) reported

    @theIngleSmarts @Outlook Me too. Many people having the same problem

  • remybergsma Remy Bergsma (@remybergsma) reported

    Looks like @Outlook.com's spam filters are not working correctly anymore. Plenty of gambling and other clear spam emails landing directly in inbox. Anyone else noticed this?

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Outlook myself and others have started to get junk email start to come into inbox instead of junk folder this morning! This includes emails on junk list. Please fix!

  • 5ussexgirl 5ussexnolonger (@5ussexgirl) reported

    @Outlook sort out the junk folder issue.

  • Arkthus Arkthus Emberwood 🦅 (@Arkthus) reported

    @Outlook is there a problem? I've always set up my mail so that only whitelisted domains get into my Inbox, everything else is sent to spam. This morning, I get spam in my inbox from domains that are not whitelisted, what is going on?

  • reaktor_field ReaktorField (@reaktor_field) reported

    Great. I think your blocking and junk mail rules for #Outlook are broken, again, #Microsoft. Got three obvious spam mail appearing in my main Inbox and not in the Junk folder. Maybe you shouldn't have fired so many people that could fix this. @Microsoft @Outlook

  • victoria_a_mc Trixie Beresford 💙 (@victoria_a_mc) reported

    @Outlook @MicrosoftHelps Please fix your spam filter. Multiple people have reported and you said engineers were aware and working on it 5 days ago. Reporting isn’t helping and the report and block function isn’t available in the email anymore.

  • LooseBall00n nige ki (@LooseBall00n) reported

    @MicrosoftHelps Hello thanks for reaching out, a quick Twitter search of hotmail junk and I see lots of people with the same issue, so something happening on the @Outlook spam filter

  • pseudokings the pseudokings (@pseudokings) reported

    .@Outlook someone want to fix whatever BS is going on where all of the junk mail I get sent is ending up in my inbox? Infuriating.

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