Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wick, Scotland | 1 |
| Brisbane, QLD | 3 |
| Liverpool, England | 43 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Saint-Jorioz, Auvergne-Rhône-Alpes | 1 |
| Fayetteville, NY | 1 |
| Charlotte, NC | 6 |
| Brockville, ON | 1 |
| Hamilton, ON | 1 |
| Nashville, TN | 4 |
| Belleview, FL | 1 |
| Cranberry Township, PA | 1 |
| Dallas, TX | 21 |
| Arlington, TX | 2 |
| Township of Evan, KS | 25 |
| Williamsville, NY | 1 |
| Andernos-les-Bains, Nouvelle-Aquitaine | 1 |
| Quito, Pichincha | 35 |
| Saint-Omer, Hauts-de-France | 1 |
| Saint-Mandé, Île-de-France | 1 |
| Stillman Valley, IL | 1 |
| Seattle, WA | 14 |
| Saint Clairsville, OH | 1 |
| Troy, NY | 2 |
| Sains, Brittany | 1 |
| Columbus, OH | 2 |
| Mörfelden-Walldorf, Hesse | 1 |
| Bristol, England | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Kilmarnock, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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✨ Laura ✨ (@Laura23WL) reported@outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.
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Greggy Ramone (@GreggyRamone) reported@TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?
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Darren Richards (@DRichards25) reported@Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Shardae (@Shardae_Shanice) reported@Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP
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Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
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Kimberley Treece (@T25Kimi) reportedCome on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!
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RAV3N9999 (@rav3n9999) reported@MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?