Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 22
Alcázar de San Juan, Castilla-La Mancha 17
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 13
London, England 10
New York City, NY 10
Houston, TX 10
Minneapolis, MN 9
Seattle, WA 9
Melbourne, VIC 9
Raleigh, NC 9
Brisbane, QLD 8
Toronto, ON 8
Denver, CO 8
San Jose, CA 7
Atlanta, GA 7
Dallas, TX 7
Columbus, OH 7
Montréal, QC 7
Miami, FL 7
Ashburn, VA 7
Calgary, AB 7
Midland, ON 6
Phoenix, AZ 6
Toulouse, Occitanie 5
Los Angeles, CA 5
Wandsworth, England 5
Ottawa, ON 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • darntarnit Tommy Rogers (@darntarnit) reported

    @Microsoft365 @Outlook Three who could fix the problem with notification sounds on my Outlook app on my phone. Support haven't a clue!

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • GuitarStahr StahrJ (@GuitarStahr) reported

    I don't text - I msg. on a PC. @Microsoft requires me to login to @Outlook with a texted verification code on a mobile phone. MS doesn't have a phone OS, so they're basically telling me to buy into their competitors. #DumbBusinessPractices

  • ismascarade Ismaël (@ismascarade) reported

    When I use @Outlook on the web, I can barely use because it is so slow... I don't have the same issue with Gmail or any other website. Is there something I'm doing wrong or is this website just poorly made?

  • AnnabelJason3 Annabel Jason (@AnnabelJason3) reported

    @SRShastry @Outlook I’m really sorry about that ***, also had same issue recently but got help from will_tech02 on Instagram. You should contact him friend.

  • bigbum73 Sarah Dickie (@bigbum73) reported

    @Outlook I have been locked out my email account🤔 I have tried the recovery form but it’s asking me to put down emails in which I haven’t sent. To my knowledge, I have not sent any emails from the account. I’m finding it impossible to recover my account. Any help would be good?!

  • AnaVManana Ana Velázquez Mañana MD MSc (@AnaVManana) reported

    @inas_md Yes! Though, doesn't fix the fact that people like me don't truly understand phonetic spelling. Some institutions have @NameCoach that I believe allows you to record your pronunciation. We should be able to add a recording at the end of your email signature, @Outlook need help!

  • ismascarade Ismaël (@ismascarade) reported

    @Outlook For example, I can't manage correctly my contacts because the website is slow, the scroll isn't fluid, the website takes time to do what I want... It's weird because I hoped MS with the time could fix this issue but no. Still the same.

  • Siddhr21 Siddharth (@Siddhr21) reported

    @Outlook hi Team. My rules are not working on Outlook 365 work account on Web app. Its just give the message running rules.... PLEASE Help

  • BucareFC Bucare FC (@BucareFC) reported

    @jvedness @Outlook I had a similar issue with mine yesterday, it was rectify for me within few minutes through the help of @techshine0 you can contact them for help

  • mark22157 mark (@mark22157) reported

    @ethen31823475 @Outlook Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • sahasmehra Sahas Mehra (@sahasmehra) reported

    @Outlook Hi ! Is your website down ? Unable to login. Please let us know when it will be back up live.

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    . @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • ss303 ss (@ss303) reported

    @Outlook Since last few days Inbox not loading correctly in laptop and ipad.Only can see old mssg in inbox.all other task ok.Howecer mobile application working fine!Any issues?

  • Dave15585971 Dave (@Dave15585971) reported

    @Outlook No it hasn't, it won't send the verification code to the email I give it. I've done it multiple times and have to sane issue. I've checked my spam, it's not there.

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