Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 14
Paris, Île-de-France 11
Los Angeles, CA 11
Exeter, England 11
Houston, TX 10
Seattle, WA 10
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 6
Perth, WA 6
Columbus, OH 6
Aurora, CO 6
Kansas City, MO 5
San Jose, CA 5
Bordeaux, Nouvelle-Aquitaine 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
St. Louis, MO 5
Toulouse, Occitanie 4
Atlanta, GA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • losangeles479 The warrioR PRO 🇮🇳 (@losangeles479) reported

    @pooja_news I wish @Outlook down 🥳

  • mjm4523 o0FlanK0o (@mjm4523) reported

    @Outlook is down for me. Help!

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook seems to be a problem (the Netherlands) with receiving mails On outlook mails. Normally it’s fine, checked on several devices on separate networks, mails don’t come in.

  • bjoycecws Mpathg (@bjoycecws) reported

    @Outlook whats the problem w outlook email? Emails delayed by HOURS on outlook app on android, Windows PC app, your website using both Chrome AND Microsoft Edge. They're not going to junk or spam. Sending email from outlook to gmail fine. I sent you a DM BUT NO REPLY!

  • tploumen Tim Ploumen (@tploumen) reported

    @hanissyhr @Outlook Same problem here in the Netherlands

  • gazcoop Gary Cooper (@gazcoop) reported

    @JenMsft @ailon I logged in once through Edge to another @outlook.com account I have and now I'm prompted to login to sync through File Explorer. When I hit the sync button I'm prompted for those credentials not my main account.

  • AD69542152 AD (@AD69542152) reported

    @Outlook @ParrisEric What’s the problem with outlook users not receiving gmails??? They are not getting bounced back. They are not spam. They just don’t arrive.

  • MarloWordyBird Marlo Garnsworthy 🌊❄️ (@MarloWordyBird) reported

    Anyone else having problems with @Outlook? Everything in my inbox is gone apart from the only unopened message.

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook Yeh did that few minutes ago, by the way tested the problem using a different hotmail to send to my own hotmail (using a different network to be sure), receiving immediately, so it seems limited to gmail trying to reach hotmail accounts.

  • StewCElliott Stew Elliott (@StewCElliott) reported

    Any other @outlook.com users getting absolutely hosed down with junk mail that is just not getting picked up by the spam filters right now?

  • morganfeldon Mitch Better Have My Money (@morganfeldon) reported

    What the hell did y'all do with the Outlook app on Android. Cannot specify IMAP, POP, Server Ports, just, you enter the server and it fails unless everything is perfect. You cannot get to Settings. You cannot specify a provider type. It's a baby app now. @Outlook

  • Kitty240738571 Kitty (@Kitty240738571) reported

    @Outlook hi my emails seemed to have all disappeared from my inbox? Is this a known issue.? And is it a possibility to get them back.?

  • ParrisEric PARRIS (@ParrisEric) reported

    Is @Outlook down! What’s going on? Emails are coming in delayed.

  • smartpeachfuzz Smartpeachfuzz (@smartpeachfuzz) reported

    @Outlook Recent email but 2 days still have. Error sending message 'This message can't be sent right now. Please try again later '. Help please.

  • fiddleronporch It's me! (@fiddleronporch) reported

    @S_Insley_H Omg that drives me insane. @Outlook —- fix this!

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