Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fredericton, NB | 1 |
| Buffalo, NY | 5 |
| City of Brussels, Brussels Capital | 2 |
| Madrid, Madrid | 8 |
| Baza, Andalusia | 1 |
| Swansea, Wales | 1 |
| London, ON | 5 |
| Villeneuve-lès-Avignon, Occitanie | 1 |
| Preston, England | 7 |
| Melbourne, VIC | 1 |
| Elba, NY | 1 |
| Bogotá, Bogota D.C. | 3 |
| Quito, Pichincha | 35 |
| Utrecht, ut | 1 |
| Chanos-Curson, Auvergne-Rhône-Alpes | 1 |
| Charleroi, Wallonia | 1 |
| Paris, Île-de-France | 32 |
| Pasto da Mata, BA | 1 |
| Dayton, OH | 1 |
| Winnipeg, MB | 2 |
| Brussels, Brussels Capital | 4 |
| Sheffield, England | 2 |
| Lévis, QC | 1 |
| Goodyear, AZ | 2 |
| New York City, NY | 19 |
| Pittsburgh, PA | 8 |
| Southampton, England | 3 |
| Sydney, NSW | 8 |
| Auckland, Auckland | 1 |
| Byron, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
-
DWayne (@p79579687) reported@Outlook It’s still not working
-
jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
-
Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
-
Sarah Andrew (@SLA25) reported@Outlook when will this problem be fixed with outlook email accounts?
-
Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
-
KEN IN SA (@SAsportshonk) reported@Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏
-
rhiannon ☕️ (@rhimckinley) reported@marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps
-
Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
-
The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
-
Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
-
Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
-
MJ (@marifuenzalida) reported@Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Shardae (@Shardae_Shanice) reported@Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP
-
eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow