Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Paris, Île-de-France 10
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 7
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Toulon, Provence-Alpes-Côte d'Azur 5
Santa Ana, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • burkby Ron Perlman's chin (@burkby) reported

    @Outlook since 15.1 iOS the app freezes a lot and restarts on new iPhone 13 (and my old 11). Is this a known issue and are fixed coming?

  • namesdemi Demi (@namesdemi) reported

    @Outlook you seriously need to fix your verification system. Why's it near impossible to get OTPs when I need them; when YOU need them??

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    Looks like the spam filters on @Outlook are broken again...

  • ianbnet Ian Bergman (@ianbnet) reported

    It is downright embarrassing - for both companies - how poorly @gmail and @Outlook or @Windows Mail play together. Calendaring is a nightmare. Search rarely works. The experience working with both platforms for one job is completely broken.

  • cole_whyte2 cole_whyte (@cole_whyte2) reported

    @MistaShawnFrey @Outlook That's terrible man,you should contact track_hackz001 on Instagram,he helped me recovered mine recently,he is reliable

  • myBPDoutlet steph ✨✨ (@myBPDoutlet) reported

    @Outlook my email stopped syncing with the app. I’ve tried everything and nothing is working. When I try to use a web browser on my phone, it says there’s an error and the mailbox doesn’t exist? Please help.

  • Lotsofgin 🍸 (@Lotsofgin) reported

    @Outlook Yo, how do I stop an email address that’s been blocked (multiple times) still getting emails through please? Think there’s a glitch in the matrix or something and there’s nothing helpful on your website xo

  • chrisnchambers C:\Chris🌪 (@chrisnchambers) reported

    @sympmarc @Outlook I had to delete and create a whole new profile to fix that for me. Though I know that doesn't work every time.

  • redluvr82 Jason (@redluvr82) reported

    @Outlook @danielm316 Y’all need to open a case for this because many people are having this issue! There’s a setting in Outlook to *ONLY* allow people you’ve added to the safe senders list to come to your inbox. But spam is coming to our inboxes!

  • hollywood7455 David Byers (@hollywood7455) reported

    @tyquiradt @Outlook So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius

  • SeymaShabbir Seyma Shabbir (@SeymaShabbir) reported

    @suoicilatsgnaG @Outlook Did they ever fix the problem? It looks like they have had this issue since 2019 and hasn't ever been resolved. @MicrosoftHelps

  • oopsiepoopsie22 Oopsie22 (@oopsiepoopsie22) reported

    @Microsoft @Outlook I need help unlocking my account ASAP! Keep getting a 50057 error message and NONE of your support pages are helpful. How can I fix this issue? 😩

  • danielm316 Daniel Martínez (@danielm316) reported

    @Outlook hello. I am having some annoying problem. I am receiving emails from hi5 and time and time again I want to send it to the spam folder, but those emails keep arriving to my inbox. Please help.

  • C_C_Ioannou Christos Ioannou (@C_C_Ioannou) reported

    I've said it before on Twitter but it's time to say it again. @Outlook's junk filter is terrible. Emails from folks at the same institution via Sharepoint (also Microsoft) and replies to my emails gone straight to junk. Obvious crap let through. #worsethanrandom

  • pasqueflower19 Carol RN ❤️Rush 👩‍⚕️🌸🇺🇸 🇮🇱 (@pasqueflower19) reported

    @Outlook WHAT IS THE MATTER WITH HOTMAIL/OUTLOOK? ALL OF A SUDDEN TODAY IT STARTED SENDING EVERYTHING BACK TO ME AS NONDELIVERABLE. I HAVE NEVER HAD THIS ISSUE BEFORE.

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