Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 10
London, England 10
Miami, FL 8
Quito, Provincia de Pichincha 8
New York City, NY 7
Santa Ana, CA 7
Seattle, WA 6
Orléans, Centre-Val de Loire 5
Denver, CO 5
Inta, Komi 5
Ashburn, VA 5
Perth, WA 5
Bordeaux, Nouvelle-Aquitaine 4
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Montréal, QC 4
Southampton, England 4
Los Angeles, CA 3
Barnet, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3
Grenoble, Auvergne-Rhône-Alpes 3
Lewisville, TX 3
La Rochelle, Nouvelle-Aquitaine 3
Villeurbanne, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem🙄 @Microsoft @Outlook

  • jeffreykalvass Jeffrey Kalvass (@jeffreykalvass) reported

    @wombel @Outlook @Microsoft365 We’re continuing to rollout IMAP in our Beta Channel (formerly Insider Fast), increasing rollout % this week if you haven’t received it yet. Depending on feedback in Beta Channel, we’ll evaluate rolling out in Current Channel (Preview) (formerly Insider Slow) next

  • Timnix127 Tim Nix (@Timnix127) reported

    @laurennsayer @Outlook Hey I’m experiencing the same problems. Where you able to resolve this?

  • Jharrisreads Joni Harris, MLS (@Jharrisreads) reported

    @Outlook Good morning! Are you guys experiencing issues? My email signature will not attach to my outgoing emails, and is just a grayed out box spinning. #ithinkmyemailneedscoffee

  • josephe_anne Josèphe-Anne (@josephe_anne) reported

    @ImprovementU @Jackl_1996 @Outlook Well, it's down again! 😡😠 I'm getting REALLY FRUSTRATED now! People have things to do you know! Get your act together, #Outlook! This problem should have been solved by now.

  • vrushik11 Vrushik (@vrushik11) reported

    hello @Microsoft i can't login into my @Outlook account why i can't login please suggest me how can i login ?and why i can't?

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem @Outlook

  • flautista21 Charlotte Volpe 🎶🏳️‍🌈😷 (@flautista21) reported

    I just sent an email to my band's board of directors (about 15 people total) and at least 5 emails bounced for no explicable reason. Having some issues, @Outlook?

  • alokshinde Alok Shinde (@alokshinde) reported

    Gmail down again. . . God is giving you all another chance to move to @Outlook.

  • ErinBoothVA Erin 🖥 is working, come back later. (@ErinBoothVA) reported

    Here's a weird one. Clients on outlook can't email me, they keep getting a message that my gmail address cannot be found. But I'm getting emails from my other clients (I've tested a few myself). So... @Outlook error or @gmail error? What do we think?

  • loukkis Marko Loukkaanhuhta (@loukkis) reported

    Hey @Outlook and @Microsoft, rest of the world (outside of USA) would achieve more, if you'll fix week numbering in Outlook App (at least in Android) to comply with ISO8601 numbering. We are now missing week 53 completely. 2021 will be difficult, because -1 week offset...

  • FredTassin Fred Tassin (@FredTassin) reported

    @Outlook Are you going to fix your Junk mail algorithms one day, or would you rather have us all switch to Gmail ? For Christ sake, even emails from Microsoft go to Junk 🤬

  • EarthLink EarthLink (@EarthLink) reported

    @nicholassabalos @googlechrome @Outlook This issue should have been resolved, are you still having issues with the pop up?

  • _sumitdhiman Sumit #SupportFarmers (@_sumitdhiman) reported

    @Outlook Android question: If the thread is long (say 25+ emails), if I scroll up, the thread returns back to the last email. Do you know about the issue?

  • softminx suga stan ⁷ (@softminx) reported

    Need a fix please - Sending outgoing emails from my @Outlook to any @gmail address keeps getting bounce backs, code 550 5.1.1

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