Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 19
Sydney, NSW 12
London, England 12
Paris, Île-de-France 9
Brisbane, QLD 8
Woodbridge, VA 7
Seattle, WA 6
Miami, FL 6
Melbourne, VIC 6
Phoenix, AZ 5
Chicago, IL 5
New York City, NY 5
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Newton Abbot, England 4
Leeds, England 4
Kansas City, MO 4
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Grand Rapids, MI 3
Calgary, AB 3
Manchester, England 3
Cleveland, OH 3
Tucson, AZ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • kennedyneil Neil Kennedy (@kennedyneil) reported

    I moved exclusively to the @Outlook web app last year for work emails. At the time it was so much faster than the desktop app but over the past few months it's gotten so slow it's not fun to use anymore. Everything from navigating around to right clicking is painful.

  • elibeachy Eli (@elibeachy) reported

    @Andrew_Vernon @Outlook @spark Curious about Spark issue?

  • Marieke_NL Marieke (@Marieke_NL) reported

    @Outlook @AppleSupport There may be a problem syncing across the MacBook applications, since it works fine on my iPhone and iPad.

  • msstrawann 🤎MsStrawAnn🍂 (@msstrawann) reported

    @Outlook Okay I fixed it myself. Password changed, email removed and problem solved. Still can't access half my information for 30 days.

  • immer_da immerda (@immer_da) reported

    @Outlook how do we opt out our IMAP server from being crawled by your cloud sync? We do not want this feature for our users! Is this even legal? You are phishing for our passwords!

  • _davidrycroft David Rycroft (@_davidrycroft) reported

    @Outlook my Android app keeps crashing, is there a problem?

  • pdfconvertme pdfconvert.me (@pdfconvertme) reported

    If you have an email serviced by @Outlook you may not be getting emails as they are blocking my mail server. I opened a ticket with them but they have closed it saying "Our investigation has determined that the above IP(s) do not qualify for mitigation." Alrighty then. 1/x

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @BoreanJordan @Outlook Thanks but that errors saying it can't find an event by that name

  • Lovelyxxlisa ℓιѕααα ^_−☆ (@Lovelyxxlisa) reported

    @Outlook I wrote to you guys a while back & you guys never got back to me about the issues I was having. Thank god I m don’t use your services anymore. Everything about this sucks & horrible customer service hands down! 😑

  • bikkyroy Baiju Kumar Roy (@bikkyroy) reported

    @Microsoft @Outlook Is there any problem with you, not been able to login

  • sgunja Saif Gunja (@sgunja) reported

    Productivity on the new @Outlook down at least 25% since new update

  • itsdastalkabruh Landon (@itsdastalkabruh) reported

    To whoever at @Microsoft @Outlook made it to where you have to click a drop down to search all mailbox folders, you suck. I hope this tweet DOESNT find you well. NONE of the best, Landon

  • CarsTravelFood CarsTravelFood (@CarsTravelFood) reported

    @Outlook Last few days - can't Send email on Mac mail. I know we updated keychain access to allow Safari to be viewed, but doubt that has to do with this issue? It says all outlook email accounts on Mac mail are Offline.

  • SnellingDean Dean Snelling (@SnellingDean) reported

    @hermitdave @Outlook Go into iOS settings, scroll all the way down to outlook and have a look in there

  • dave22445 Davis mavis (@dave22445) reported

    @spam84 @Outlook The issue of support is that they don’t reply and they don’t treat their client well, honestly I advise you send a message to Hawkseye_hack on instagram he will surely help you solve your issues he was able to solve mine and I never regretted it!

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