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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 2
Hastings, England 5
Arumpo, NSW 2
Woodbridge, VA 11
Ballwin, MO 1
Liverpool, England 27
Scarborough, England 2
Houston, TX 7
London, England 15
Charlotte, NC 1
Montréal, QC 2
Charlottesville, VA 1
Rochester, MN 1
Croydon, England 1
Philadelphia, PA 3
Uckfield, England 1
Barcelona, Catalonia 3
Exeter, England 4
Edinburgh, Scotland 5
Oakland, CA 1
Branson, MO 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Las Cruces, NM 1
Sabadell, Catalonia 1
Guayaquil, Guayas 4
Barranca, Lima region 1
Lakeville, MN 1
Wonder Lake, IL 1
Morecambe, England 1
Grand Junction, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

  • sirpenski
    Pfs (@sirpenski) reported

    @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

  • Howlett_James_
    James Howlett (@Howlett_James_) reported

    @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

  • SarahEmpson2
    sarah (@SarahEmpson2) reported

    @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

  • hellovaras
    Jose Luis (@hellovaras) reported

    @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • loisetwt
    sheenbean (@loisetwt) reported

    @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • Ayoosh284
    Ayah 𓂆 (@Ayoosh284) reported

    @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

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