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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Windsor, CO 1
Bloomington, IN 1
Township of Evan, KS 22
Simi Valley, CA 1
Reading, England 1
Montauban, Occitanie 2
Winscombe, England 1
Phoenix, AZ 12
Bonners Ferry, ID 1
West Chester, PA 3
Morelia, MIC 1
Liverpool, England 45
Port-Saint-Louis-du-Rhône, Provence-Alpes-Côte d'Azur 1
Croydon, England 5
Las Vegas, NV 3
McAllen, TX 2
Welshpool, Wales 1
Montmacq, Hauts-de-France 1
Newark, NJ 2
Sicklerville, NJ 1
Town of Mishicot, WI 1
Mandeville, LA 2
London, England 29
Quito, Pichincha 27
Santa Clara, CA 2
Portsmouth, England 3
Carmona, Andalusia 1
Wicklow, Leinster 1
Bangor, Wales 1
Rixensart, Wallonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook Posting while your servers are down is asinine behavior 🥴

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook Fix your ****.

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • IgnacioDurn9
    Ignacio Durán (@IgnacioDurn9) reported

    @satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • Fox32Mode
    Jeff Fox (@Fox32Mode) reported

    @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • lacberry1
    Leslie Berry ☮️ 💙🍀🌎🌟 (@lacberry1) reported

    @Outlook Instead of posting stuff, try getting the Outlook issue resolved! Still not working!!

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

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