Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
New York City, NY 9
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
Toronto, ON 8
Ashburn, VA 7
Bristol, England 7
Seattle, WA 7
Minneapolis, MN 7
Montréal, QC 6
Colorado Springs, CO 5
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
Atlanta, GA 5
San Jose, CA 5
Brisbane, QLD 5
Fulham, England 4
Perth, WA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • artciovi victoria (@artciovi) reported

    @Outlook i've had an issue with my outlook account and i can't solve it. i can't access my account and i need to get it back. could you please help me?

  • ChiyChii Troy Alvarez (@ChiyChii) reported

    @shieldlocked @Outlook Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • sweetlacrimosa Ellen (@sweetlacrimosa) reported

    @Outlook I have a new phone and can’t login to my account as I have forgotten my password and I no longer have access to my two verification methods (I have new phone no. And am locked out of recovery email). How do I go about sorting this?

  • penny_24t penelope (@penny_24t) reported

    @Outlook @sofritasoficial This is shockingly bad advice. Completely unhelpful. I am having similar issues - @Outlook needs to review their junk filter parameters. This is a recent issue so they must have changed something, resulting in this horrendous customer experience!

  • elroyheynes Elroy Heynes (@elroyheynes) reported

    @Office365 @Microsoft365 @Outlook Hi, the latest version of Outlook crashes each time that I try to edit signatures. Is this a known issue and if so, when will it be resolved? Thanks.

  • bamavillian am a bala (@bamavillian) reported

    @Outlook are y’all having issues ?

  • RebeccaHindle_C Rebecca Hindle (@RebeccaHindle_C) reported

    @Microsoft @Outlook have the worst customer service ever existed they locked my email account on lies saying false things I don't even send any emails wouldn't know how to host anything I really need to get on filled in form 5 times I only have one email it's terrible service

  • johnty1409 John (@johnty1409) reported

    @mercede72928186 @Outlook Same problem here , have no emails at all today lots of reports when looked online of problems with outlook

  • SpiceGasp Antidepressants Enthusiast (@SpiceGasp) reported

    @Outlook i have an issue with an account. Is there a way to get help from a person? The automated responses on the support form aren't helping me

  • ThePharaohsCat Duppy King💀🎩✨ (@ThePharaohsCat) reported

    @Outlook Having sync issues with IMAP on Gmail app Android. Any known current IMAP problems?

  • taher19719090 karan (@taher19719090) reported

    @dolajs @Outlook Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • desi22ji २२जी (@desi22ji) reported

    @Outlook some issue with both mobile and desktop app !! #outlook Intermittent failures

  • h_osman9 mainoo (@h_osman9) reported

    @Outlook my account is down and I can’t access some important documents. I’ve been trying for nearly an hour. Could you please offer some guidance?

  • LizzyKyle4 Lizzy Kyle (@LizzyKyle4) reported

    @brookebenson10 @Outlook I had same experience with my account, I contact support but they couldn't help until I was referred to will_tech02 on Instagram, he is a technician, i'm sure he can fix yours..

  • the_Pra5hanth ಪ್ರಶಾಂತ್ (@the_Pra5hanth) reported

    @Outlook Android 12 update s21 ultra.. The outlook app is crashing cannot check email.. When is the fix going to be ready?

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