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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 6
Torrejón de Ardoz, Madrid 1
Southport, NC 1
Bournemouth, England 1
Chester-le-Street, England 1
Greensboro, NC 1
Denver, CO 7
Novato, CA 1
Oswestry, England 1
Hobart, TAS 2
Leominster, MA 1
Stratford-upon-Avon, England 1
Sarasota, FL 1
Nashua, NH 1
Boynton Beach, FL 1
New Castle, DE 1
Plant City, FL 1
Sydney, NSW 12
Fort Worth, TX 2
Scottsdale, AZ 1
Ciudad Obregón, SON 1
Nashville, TN 2
Baltimore, MD 3
Irvine, CA 1
Fareham, England 1
Perkasie, PA 2
Pittsburgh, PA 4
Villeurbanne, Auvergne-Rhône-Alpes 1
Brooklyn, NY 2
Windsor, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Foilcard
    Michael Wisneski (@Foilcard) reported

    @Outlook Here's one for ya. I have a user who, every time they hit the search bar at the top of Outlook, will have the application close and reopen. I have tried almost everything under the sun to fix it with no luck. Any ideas?

  • lsanoj
    Jonas (@lsanoj) reported

    @Outlook Sending me down that road into the settings to complain about something only available in settings, is funny and awful at the same time :D

  • dfaranha
    Diego F. Aranha 🕷️ (@dfaranha) reported

    @looopTools @Office365 @Outlook 4. Terrible search

  • MarkELacey
    Mark Lacey 🇬🇧 🇹🇭 🐔 (@MarkELacey) reported

    @MicrosoftTeams Thanks. FYI the issue was when I registered I got two usernames, one @outlook and one @onmicrosoft.com each with a password. The .onmicrosoft username wouldn't work with the password I'd saved so the verification code didn't work but the outlook username and password got me in.

  • Islandgrlsammi
    IslandgrlSammi (@Islandgrlsammi) reported

    @Outlook since yesterday outlook mail not working. Wont open and if it does mail wont load!

  • xxxsammiexxxxx
    sammie (@xxxsammiexxxxx) reported

    @Outlook are you having issues? I can’t get into my emails? #hotmail #outlook

  • raywongy
    Ray Wong #StopAAPIHate (@raywongy) reported

    Outlook notification preview on iOS and iPad OS has been broken for quite some time. @Outlook @MPalermiti can you look into fixing? It’s making Outlook unusable on a daily basis and driving me mad

  • hariomkeshav
    Hari Om Keshav (@hariomkeshav) reported

    @Outlook it’s very difficult to reset password for outlook mail I’d. My nephew has created a new email and applied with it in college. He messed up password and we are in deep trouble. Life would have so easy with gmail

  • DanielM2K20
    彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    New device trying login @SubwayUK @SubwayHelpUKROI but code been sent email address outlook website been affected by output also affects thousands other websites doesn't even give me option how Id like receive my code goes straight email address I cant login @Outlook website down

  • yourCheriseAmor
    cheriseeee (@yourCheriseAmor) reported from Los Angeles, California

    @outlook how do i get outlook to respect the dnd setting on my macbook? right now i have to shut down outlook to avoid getting notifications when i hve my computer on dnd. the app also doesnt seem to have a dnd feature. please advise. thanks!!!

  • yourCheriseAmor
    cheriseeee (@yourCheriseAmor) reported from Los Angeles, California

    @MicrosoftHelps @outlook how do i get outlook to respect the dnd setting on my macbook? right now i have to shut down outlook to avoid getting notifications when i hve my computer on dnd. the app also doesnt seem to have a dnd feature. please advise. thanks!!!

  • alihaidersays
    🇵🇸 (@alihaidersays) reported

    Was forced to login to the @Outlook app with my Gmail account. Less grievances now but they're still there.

  • AbdulazizYahuza
    Abdulaziz Abdullahi yahuza (@AbdulazizYahuza) reported

    @Outlook Please my account was created when i am going to apply for high school. Know I have finished my high school and I can't login i forget my password. And all my school credentials are in the email address. Please recover my password 😭

  • Nick_Searles
    Rap name O.W.D. - Old White Dude (@Nick_Searles) reported

    @Outlook Question: In my Samsung phone the app, which I've had forever, wants me to create a new account or add one. Won't let me sign in. What's up? Thanks.

  • BinaryJam
    Simon Tocker (@BinaryJam) reported

    Is anyone else sick to death of the rendering capabilties of the @Outlook client whilst living in a world of @Office365 Actionable AdaptiveCards. There are updates to this client all the time, but this is key to progress of 365/PowerPlatform and its dragging the side down :(

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