Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 20
London, England 15
Madrid, Comunidad de Madrid 14
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Denver, CO 6
Southampton, England 6
Perth, WA 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Sydney, NSW 6
Toronto, ON 6
Las Vegas, NV 6
Montréal, QC 5
Torquay, England 5
Minneapolis, MN 5
Manchester, England 5
Chicago, IL 5
San Diego, CA 5
Seattle, WA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Brussels, Bruxelles-Capitale 4
Glasgow, Scotland 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • zefie zefie (@zefie) reported

    Just heard from a client that @Outlook subscribes to the UCEPROTECT scam, so if you have a server with any hosts that UCEPROTECT dislikes, despite how well you configured yours, your emails will be screwed. UCEPROTECT was exposed before COVID, fix this please. @MicrosoftHelps

  • YYCRed Erik McKee 💉💉💉 (@YYCRed) reported

    @Outlook Thanks for the response, but that has nothing to do with my question. I am not having problems sending email to Outlook groups.

  • StephenAdewal15 Stephen Adewale (@StephenAdewal15) reported

    @Void_The_Rebel @Outlook Having same issues

  • molecular_black Molecular Black ▪️⬛️ (@molecular_black) reported

    @IanHCooper @Outlook I'm having the same problem. How did you fix it?

  • herenowwatchin1 herenowwatching (@herenowwatchin1) reported

    @outlook ..not been able to access login page for hotmail for a few days..went to microsoft help..no suggestions worked, but site did recommend I log in to my account and there would be more info available..unreal..I have a better idea-cancel/replace all microsoft products..

  • pontotay Tay (@pontotay) reported

    @StephenAdewal15 @Outlook Have someone here fixed this problem? I'm going insane

  • JTFouquier Jennifer Fouquier (@JTFouquier) reported

    @caplansteve One issue is there is a problem with @Outlook and list-serves. For whatever reason the default is to reply to the sender and the list-serve. That should NOT be the default when using “reply”. It’s caused privacy issues on my campus and needs to be fixed.

  • don_valcon Don valcon (@don_valcon) reported

    @Outlook I keep getting this error but i created group & havent had issues before ….. The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

  • zefie zefie (@zefie) reported

    Just heard from a client that @Outlook subscribes to the UCEPROTECT scam, so if you have a server with any hosts that UCEPROTECT dislikes, despite how well you configured yours, your emails will be screwed. UCEPROTECT was exposed before COVID, fix this please. @MicrosoftSupport

  • emmaleighton29 Emma Leighton (@emmaleighton29) reported

    @Outlook having a major issue with my account. Entered a correct password and won’t let me in. Verification details are old so used long form and filled it in and never get a reply. I need access to this email asap

  • DrAndyMilligram TyRone (@DrAndyMilligram) reported

    @JLthesecond @MicrosoftUK @Outlook Man I have been going thru this problem for over like 2 years now, please if you talk to a live agent send me the direct contact information phone number preferably and extension please

  • mlg9955 Mlg9955 (@mlg9955) reported

    @Outlook Fix your website. I need to send my assignment in by sunday. Hurry tf up

  • iDub169 R (@iDub169) reported

    @Outlook INSTANTLY CRASHING, NOT WORKING FOR IOS 15.5 IPHONE 11 PRO MAX, CANNOT ACCESS EMAIL, NOT MY PHONE, FIX UR APP

  • DatAshe4 Dat Ashe (@DatAshe4) reported

    @Outlook I have been trying for days to regain access to an old e-mail account. The problem is I forgot my password and the recovery e-mail was with AOL who deactivated the account. I have tried a number of times to fill out the recovery form but get rejected every time. Any help?

  • RomireTV Romire (@RomireTV) reported from Gladstone Central, State of Queensland

    Hey @MicrosoftAU @Outlook my inbox is capped (wasn't aware there was a thing like that) and old messages won't delete out, any idea how to fix this?

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