Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 13
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • iameating Winston (@iameating) reported

    @Outlook There appears to be a system glitch when using Outlook(dot)com. Upon utilizing the search function, when selecting a few emails to be moved to a specific folder, nothing seems to happen i.e. not able to move emails to a folder in this specific manner.

  • desi22ji २२जी (@desi22ji) reported

    @Outlook some issue with both mobile and desktop app !! #outlook Intermittent failures

  • 07ashutoshkr Ashutosh kumar (@07ashutoshkr) reported

    @Outlook I haven't received any follow up email or message. Also the issue is not resolved yet.

  • MattyPGood 8 Fluffy Nights (@MattyPGood) reported

    Just found out that an @Outlook meeting I cancelled before Thanksgiving didn't actually sync the cancellation to the Outlook server. Now I have a meeting with two VPs that I have no way of cancelling, and I'm watching the IT guy doing all of the stuff I've already done. #ITWoes

  • TheTaylorFace Taylor Richelle (@TheTaylorFace) reported

    @Outlook Outlook Team, It seems the y'all deployed a new version of OWA and every time I click on calendar, inbox, files, etc it opens a new tab rather than in the same window. Any fix for this? It's incredibly annoying. :(

  • ColtonGriffin Colton Griffin (@ColtonGriffin) reported

    @Apple it would be great to push a fix for the native calendar app in iOS 15.1.1. It’s not working properly and diving me crazy. I do love the native @Outlook app, but I don’t have my personal calendar on it.

  • Colorado_Shep TJ Sheppard (@Colorado_Shep) reported

    @Outlook hello, I'm unable to move items after a search to a different folder. Is this a known issue? It's in both the online and desktop version of 365.

  • FaliSoufian fali soufian (@FaliSoufian) reported

    @Outlook I have a problem with my account Please Help

  • DolaniMaruf Maruf Dolani (@DolaniMaruf) reported

    @Outlook Left App side panel opening all links in new tab/windows both in PWA and/or in a browser. Confirmed that this is an Outlook issue (Chrome, Edge)

  • EricConfer economix (@EricConfer) reported

    @outlook 365 is freaking trash… if you’re not using the native desktop application it’s absolute rubbish. If I didn’t have to use this piece of **** software for work, I’d never use it again. It wastes so much of my time & the are little bugs force so many unnecessary errors.

  • ImSkyeTwit Skye (@ImSkyeTwit) reported

    @MicrosoftHelps is there a reason why you don’t support using security keys to sign in to @Outlook .com in safari on Mac?

  • FaliSoufian fali soufian (@FaliSoufian) reported

    @Outlook @ateazlol I'm having a problem with my account Please Help

  • GavinOsborn 💉💉 Gavin Osborn (@GavinOsborn) reported

    *sigh* the navigation for the @Outlook PWA appears to be broken - at least I hope this isn't intentional. Navigating between panels (Calendar, Mail, etc) leaves the App and opens a tab in a new browser. So frustrating.

  • joergpreiss Ein Philosophiker (@joergpreiss) reported

    @thomykay @Outlook I just googled it for you: '#Outlook is broken' is a so called tautology

  • TheTaylorFace Taylor Richelle (@TheTaylorFace) reported

    Outlook Team, It seems the y'all deployed a new version of the OWA and every time I click on calendar, inbox, files, etc it opens a new tab rather than in the same window. Any fix for this? It's incredibly annoying. @Outlook @MicrosoftHelps

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