Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Houston, TX 4
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackXs5l Black.XS5 (@BlackXs5l) reported

    @Outlook You always doing this. ENOUGH really really ENOUGH. i cant fix it with SMS anymore. my number is not available anymore. now what do i? Fking Gates Fking Microsoft

  • CallowayCourtny Courtny Calloway (@CallowayCourtny) reported

    @Outlook I'm still getting the same error message. After I log in.

  • _skonline సునిల్✍️ 🇮🇳 (@_skonline) reported

    What's wrong with the @Outlook app with #iPhone7 .. any issues @AppleSupport

  • DZatakia Dhruv (@DZatakia) reported

    I'll give everyone who likes this tweet ₹1000 each if @Microsoft fixes Outlook search! @Outlook . It's just horrible since ages! Please fix it. But I bet they won't

  • lee_gerry Gerry L (@lee_gerry) reported

    Hey @Outlook are your system down? I haven't received my verification code in the past 30 min

  • s_j_sadowski Stephen Sadowski (@s_j_sadowski) reported

    The new @Office @Outlook for Mac is *still* not feature complete, and it still forces me to switch over periodically and then switch back. Stop forcing a ****** user experience down my throat!

  • OrangeJuice6391 Orange Juice (@OrangeJuice6391) reported

    @DataChaz @LinkedIn @Outlook That's a very terrible idea. They are very explicit with their term of services don't share any sensitive personal information. An email is of course in the domain of sensitive information

  • ashokpanvalkar Ashok Panvalkar (@ashokpanvalkar) reported

    @Outlook @onedrive Can’t access One drive. All files missing. Is there any problem ?

  • _ely_reyes Ely (@_ely_reyes) reported

    @Outlook Are the servers down because my emails haven’t loaded since Wednesday, that’s 5 days.

  • artingleston Art Ingleston (@artingleston) reported

    @Outlook why is your Mobile customer service so horrible? My outlook for iOS has been down for a week and can’t get help.

  • hlwilson4 HL Wilson (@hlwilson4) reported

    1) Hey @Microsoft @Office @Outlook -- Why is it SO DIFFICULT for my 82 year old mom to get her email reset? A power outage knocked it offline and we're stuck in a never ending loop of frustration and poor service. #fail #PoorCustomerService

  • Bo99y4 B9bby (@Bo99y4) reported

    @Outlook hello after following you advice early still no luck. So contacted your support team. Asked me to try a few things and to let him know. Sent a message at 9:30 to inform still not working and heard nothing.. buy now locked into conversation so can't access anyone else

  • MKE_JD JD (@MKE_JD) reported from Dallas, Texas

    How is it possible for @Outlook to be such a terrible email server?

  • RalphNe32269576 Ralph Nelson (@RalphNe32269576) reported

    @Outlook Why am I being asked to login to my emails? I've never had to login once in all the years I've been using it

  • devendra_S91 Devendra (@devendra_S91) reported

    @Outlook I was able to login back with same password and dual authentication, and changed the password too, just wanted to know if this login notification was legitimate and someone actually accessed my drive as well as account.

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