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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stillman Valley, IL 1
Liverpool, England 45
Seattle, WA 14
Saint Clairsville, OH 1
Troy, NY 3
Sains, Brittany 1
Columbus, OH 2
Mörfelden-Walldorf, Hesse 1
Bristol, England 1
Bergerac, Nouvelle-Aquitaine 1
Kilmarnock, Scotland 1
Paris, Île-de-France 34
Eastland, TX 1
Stockholm, Stockholm 2
Chicago, IL 17
Dallas, TX 20
Pantin, Île-de-France 1
Nice, Provence-Alpes-Côte d'Azur 3
London, England 23
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

  • novella_ellaa
    CaribbeanCocktail♡ (@novella_ellaa) reported

    @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

  • ekhcchi
    cdkcy (@ekhcchi) reported

    @Outlook Idk maybe let me sign in so I can check

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

  • JuliaUllrich13
    Julia Ullrich (@JuliaUllrich13) reported

    What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

  • MrJoeRobinson
    Joe Robinson (@MrJoeRobinson) reported

    Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

  • Mbratz123
    Monika Mullins (@Mbratz123) reported

    Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

  • GunnerJustine
    Justine Gunner (@GunnerJustine) reported

    @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

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