Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 17
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Chicago, IL 7
Dallas, TX 7
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • wheatleywhight1 clinty 🌸 (@wheatleywhight1) reported

    @Outlook @weinibixia How can you be contacted directly please? Shocking issues saying info isn’t correct and completely suspended from emails. Desperately need help with this!

  • KExpurgator Knight Expurgator (@KExpurgator) reported

    @Outlook Why does your system ask me to check my other mail before letting me put my password at login?

  • joeboy_876 Joeboy (@joeboy_876) reported

    @MicrosoftHelps @MicrosoftHelps @Outlook kindly help resolve my complaint I can’t login to my account with an error message of “We couldn't find an account with that username”

  • mtckr Mete Çakır (@mtckr) reported

    @Outlook Fix the Mac app (new look) first.

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @Outlook why won't you answer you force me get a new pc but you won't even help me set the new one up with this annoying outlook issues.

  • 148D66 Yash Vaghasiya (@148D66) reported

    @Outlook I was using my work mail on the outlook but from the last couple of days i was unable to login to that mail. I am able to use that mail in other service providers and in the outlook too, in another PC not in my regular one. Need assistance #Outlook

  • femalekendallro female kendall roy (@femalekendallro) reported

    i accidentally changed my outlook theme and they removed the pink I feel like i just got shot @Outlook fix this

  • baymekshyaberg Kevin Murphy (@baymekshyaberg) reported

    @Outlook What's the point in having the "I can't use my Authenticator app right now" option if choosing it directs you to the code in your Authenticator app???? I can't even login to my email right now. ENOUGH!!!!!!!

  • MarcBruiser Marc (@MarcBruiser) reported

    @Outlook HOW ******** DO I LOGIN??? ******* whoppers!!

  • varish_idrishi Varish idrishi (@varish_idrishi) reported

    @MicrosoftHelps Team any issue with hotmail mail service as I am unable to send email to any email account can you provide confirmation? @Outlook

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @Outlook it's bad enough being forced to buy a windows 11 laptop but I can't read my outlook email. I select an email or try to search for a past one but a screen comes over the top about collecting data etc. how can I get rid of this I never had trouble with my windows 10

  • IamJamieSmith91 Jamie Smith (@IamJamieSmith91) reported

    @Outlook fancy providing some real customer service and solving an account issue? No number to call, web support that takes your round in circles… suppose I would get better service if I moved to @gmail

  • d24gordon Danielle (@d24gordon) reported

    @Outlook What is the problem with Outlook? I can get it on my (android) phone app but on my PC, both Chrome & Edge are repeating the envelope over & over & over, etc. and not letting me into my mail??

  • conrat4567 conrat4567🍎 (@conrat4567) reported

    @Outlook Great, now put the same effort in to fixing it. New outlook is the most broken outlook I have ever used.

  • GordonJennings Gordon Jennings (@GordonJennings) reported

    @Outlook MS email accounts can't send. Via client it just fails as if your pw is wrong. With webmail it fails silently, a copy is placed in the sent folder, but the mail is never sent. I've tested with multiple browsers, clients, and OSs. Support login is also broken.

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