Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 30 |
| Burlington, ON | 1 |
| Tirana, Tirana | 1 |
| Solihull, England | 1 |
| Stamford, CT | 11 |
| Blackpool, England | 2 |
| Fort Myers, FL | 2 |
| Baltimore, MD | 8 |
| Waltham Forest, England | 1 |
| New York City, NY | 19 |
| Manchester, England | 13 |
| Gerrards Cross, England | 1 |
| Harrisburg, PA | 3 |
| Saint-Herblain, Pays de la Loire | 1 |
| Arumpo, NSW | 3 |
| Penzance, England | 1 |
| Windsor, CO | 1 |
| Bloomington, IN | 1 |
| Township of Evan, KS | 22 |
| Simi Valley, CA | 1 |
| Reading, England | 1 |
| Montauban, Occitanie | 2 |
| Winscombe, England | 1 |
| Phoenix, AZ | 12 |
| Bonners Ferry, ID | 1 |
| West Chester, PA | 3 |
| Morelia, MIC | 1 |
| Liverpool, England | 45 |
| Port-Saint-Louis-du-Rhône, Provence-Alpes-Côte d'Azur | 1 |
| Croydon, England | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!
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Leeora (@LeeoraEl) reported@nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Brian Short (@BrianShort30) reportedHey @Outlook , fix your ****! Email has been down all day
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James Alexander (@justjamess87) reported@Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Amber Rose♊️✒️ (@AmberWithLuv) reported@laura_smith1985 @Outlook It has been down since I woke up at 5 AM. It's almost 4 PM now. Reallllllllyy frustrating
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Greggy Ramone (@GreggyRamone) reported@TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
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Soph (@feeenickss) reported@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
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Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
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𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported@Outlook r u guys okay? FIX THE ISSUE
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DWayne (@p79579687) reported@Outlook It’s still not working