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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arles, Provence-Alpes-Côte d'Azur 1
Pauillac, Nouvelle-Aquitaine 1
Tours, Centre 1
Le Havre, Normandy 1
Mataró, Catalonia 1
Boulogne-Billancourt, Île-de-France 1
Naucalpan de Juárez, MEX 1
García, NLE 1
Sunshine Coast, QLD 1
Belfort, Bourgogne-Franche-Comté 1
Melbourne, VIC 7
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Santo Domingo, Nacional 1
Mississauga, ON 1
Paris, Île-de-France 11
Quito, Pichincha 3
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
Ivry-sur-Seine, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Manchester, England 1
Royan, Nouvelle-Aquitaine 1
Nantes, Pays de la Loire 1
Ciudad Obregón, SON 1
Toulouse, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 2
Castell-Platja d'Aro, Catalonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NetRant1
    Internet Politician (@NetRant1) reported

    I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

  • jonathanhopley
    jonathan hopley (@jonathanhopley) reported

    @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • gina_knight
    Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported

    Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

  • Prabhakar_Mahe
    Prabhakar (@Prabhakar_Mahe) reported

    @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

  • InnerPhoenix420
    Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • carahuljain03
    CA. Rahul Jain (@carahuljain03) reported

    @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

  • osman_cetin
    osman (@osman_cetin) reported

    @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

  • simoncarrington
    Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported

    @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • beer_and_mtg
    Beer stein of the void (@beer_and_mtg) reported

    @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

  • autumnisicy
    autumn 🍓 (@autumnisicy) reported

    spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • bennythejet_55
    BennyTheJet✈️ (@bennythejet_55) reported

    @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

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