Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 12
Madrid, Comunidad de Madrid 12
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Chicago, IL 4
Minneapolis, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Choco__boi robert (@Choco__boi) reported

    @VoyagerFL @Outlook Fix the spam mail issues.

  • Vikas_Salve Vikas Dilip Salve (@Vikas_Salve) reported

    @Outlook #inbox #Rule is not working at all :-(

  • jlibion Jérémy Libion (@jlibion) reported

    @Outlook many Outlook app still not working from 8h ago and no sign of tweet about this from you? Do you not know many worker losses precious time because of this outage?

  • sflone SFL Commissioner (@sflone) reported

    @Outlook Hello, wanted to ask, is there any recommended action for handling an issue I've had using the online version with a Safari browser where messages "can't be sent right now"? Seems like this has increased in prevalence in the last month on my accounts. Thanks!

  • valentinreru Valentín Rueda (@valentinreru) reported

    @Outlook Thanks to reply. I'll try to do it and i'll contact u if problem persist

  • AllxHailxKenny #PRE | Kenny (@AllxHailxKenny) reported from Sullivan, Missouri

    @Outlook really needs to get with me on this issue for real. Over this!

  • jfahler Joshua Fahler (@jfahler) reported

    @MatthewJBusch Even worse when it is set by default in the web version of @Outlook (at least on the server/version our school uses - my university has a different web version that we should probably switch over to soon)

  • VoyagerFL Mitch Martin (@VoyagerFL) reported

    @Outlook Fix your Big Spam and Plishing Big problems!!

  • ccs004 Charles Sullivan (@ccs004) reported

    @Outlook an email in my spam folder should not auto-generate a recurring calendar event... Not sure what your team is up to, but spam and the spam filter is so broken right now. Gmail doesnt come close to this level of fail.

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @Outlook This is the problem, I’ve tried resetting etc and nothing is being sent at all to recover it. I’ve tried everything, my emails and mobile etc. I’ve even tried to send to my iCloud account and outlook or Microsoft is not sending or working to reset it 😡 everyone is having problem

  • andyrobertshull Andy Roberts 🎗 (@andyrobertshull) reported from City of Kingston upon Hull, England

    Anyone know of any issues with Google and Outlook apps? Can't get them to open! @Google @Outlook

  • stiffanderect three first names (@stiffanderect) reported

    @Outlook fix ur app I keep getting caught in a boot loop looking at an email chain

  • ckulkarni7 Chaitanya Kulkarni (@ckulkarni7) reported

    @Outlook can we fix the zoom in Outlook 2016?

  • Mattkparsons Matt (@Mattkparsons) reported

    @Microsoft can you guys fix the @Android problem with @Outlook sending pictures inline rather than attachments? You guys are going to see much more downloads once you do.

  • Dragonknight012 LJKING👸🏽🤴🏾10 (@Dragonknight012) reported

    @Outlook is your app broken because I can't even use the app please help me

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