Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 65 |
Madrid, Comunidad de Madrid | 58 |
Paris, Île-de-France | 57 |
Bogotá, Distrito Capital de Bogotá | 35 |
Bristol, England | 28 |
Manchester, England | 24 |
Seattle, WA | 24 |
Sydney, NSW | 21 |
Birmingham, England | 18 |
Valencia, Comunitat Valenciana | 18 |
Toronto, ON | 17 |
Atlanta, GA | 17 |
New York City, NY | 15 |
Quito, Provincia de Pichincha | 15 |
Melbourne, VIC | 15 |
Minneapolis, MN | 14 |
Raleigh, NC | 14 |
Houston, TX | 13 |
Dallas, TX | 13 |
Dublin, Leinster | 12 |
Marseille, Provence-Alpes-Côte d'Azur | 12 |
Denver, CO | 12 |
Brisbane, QLD | 10 |
Chicago, IL | 10 |
Ashburn, VA | 9 |
Los Angeles, CA | 9 |
Miami, FL | 9 |
Edmonton, AB | 8 |
Montréal, QC | 8 |
Guayaquil, Provincia del Guayas | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Donald MacGregor (@DonnyMac19) reported
@Itsacon10 @Outlook Loads of people are having the same problem. The articles they send are no help at all.
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Vicki Ivancik (@shiborilady) reported
@JadeDonnelly11 @Outlook I’m having problems too. My tech friend said to give it a day, it will straighten out.
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Kate Harrison (@KateNowHarrison) reported
Help me Twitter! Text being auto-deleted in Outlook (not just when I type) and all emails being deleted. I can’t find a fix online. Can anyone on here help? @Microsoft @Outlook
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Billy HowRad 🏳️🌈🏳️🌈🏳️🌈 (@BillyHoward423) reported from Dumont, New Jersey
@Outlook is Outlook down? Having issues sending receiving emails.
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Hov Neice 💋💎 (@cici_interlude) reported
@Outlook this spam is crazy y'all need to fix it
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TopazStudios.com (@TopazStudiosCOM) reported
@BlkThemyscira @Outlook @Outlook fix this! Have paid for Outlook for many years but this month the amount of junk mail is over the top. Receiving dozens of junk emails every few minutes. Marking each as junk and reporting them does absolutely nothing.
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Fastco (Fasteners & Fixings) Ltd (@FastcoLtd) reported
@Outlook are there problems receiving eMail. We haven’t received any eMail for over 5 hours but can send ok
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D.D. Gabbana (@zeeladeela) reported
@Outlook @cathytiffany Outlook- it’s not us it’s you. this was really bad a month or so ago, then you fixed it and now it’s happening again. we don’t all need to change our filters you need to fix the problem. We already have jobs!
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Ira Abbott (@IraAbbott42) reported
@Outlook Why do my OSX outlook instance suddenly not display attachments? Not cool. Not cool at all. Please fix this SHOW STOPPER bug IMMEDIATELY !!! 😡😡😡😡
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Raymond Kroon (@RaymondKroon) reported
@Outlook I have 20 years with this outlook account and now you said that the only solution is that a ******* BOT will make solution for this problem?.... **** off!!!
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Rich The Newbie (@RichTheNewbie) reported
@Outlook what is going on with your spam filters? For weeks now, excessive amounts of spam is reaching my inbox (and from searching around it sounds like many people are having the same problem). Can’t remember it ever being this bad in over 20 years. #Outlook
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Will (@LordWill0722) reported
@Outlook iOS mail app not connecting. Website works fine. Other non-outlook accts are fine. Removed and re-added account on iOS > Connection error. Seems other users as well. Happening all Saturday #iOS #mail #hotmail
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Billy HowRad 🏳️🌈🏳️🌈🏳️🌈 (@BillyHoward423) reported from Dumont, New Jersey
@Kaylu07 @Outlook I was going to say there’s definitely an outage. Don’t make it seem like I’m making this up. And now that I’ve searched it hundreds of people are also experiencing issues!
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𝕛ā𝕤ö𝕟 (@delacombo) reported
@Outlook I have been having issues with good email and safe-listed email going to my junk folder. But then an actual @microsoft.com email goes to my junk. Like, huh?? What is going on with the junk filter?
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WOLFY (@arman19981) reported
@kevinro53650699 @Outlook @Tech_updates0 Yeah same here thought I was the only one must be a glitch