Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 53
Paris, Île-de-France 47
Madrid, Comunidad de Madrid 41
Mexico City, CDMX 29
Bogotá, Distrito Capital de Bogotá 27
Guayaquil, Provincia del Guayas 26
Montréal, QC 26
Quito, Provincia de Pichincha 25
Sydney, NSW 22
Toronto, ON 21
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 18
Glasgow, Scotland 16
Lima, Provincia de Lima 15
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Tower Hamlets, England 12
Brisbane, QLD 11
Sheffield, England 11
New York City, NY 11
Leeds, England 11
Chicago, IL 10
Los Angeles, CA 9
Dallas, TX 9
Málaga, Andalucía 9
Phoenix, AZ 9
Bristol, England 9
Slough, England 8
Denver, CO 8
Wolverhampton, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KingGorch Gorch Foth (@KingGorch) reported

    @Outlook you locked my girls account. Fix that ****! She’s not happy about it. Neither am I.

  • JayWilhelm82 Play-By-Play Jay 🎙 (@JayWilhelm82) reported

    @Outlook Is BY FAR the most dangerous email service to have! SO MUCH Phishing, attempted scam emails and it doesn't slow down if you block them, unsubscribe, and they won't do anything if you Report it. GO ELSEWHERE. I get 100's a day with no help from Microsoft. Wow!

  • shomeanangel Becky Jakob (@shomeanangel) reported

    .@Outlook, I have been misspelling the word "itienrary" for six years. See? You have my permission to correct this error in real time.

  • stefann42 Ștefan Negrițoiu (@stefann42) reported

    @RossSmithIV @Outlook Inability to switch accounts causes inadvertent problem: I'm using Craigslist on mobile and respond to ad via email. Outlook opens with the canned text. But since my work account is set as default and I can't switch to personal acct, it forces me to respond from the wrong email😒

  • YeahRrrrright YeahRrrrright (@YeahRrrrright) reported

    Why @Outlook can't filter a single spam email, yet managed to make me almost miss a raffle I won and now it put an email with a job offer in to junk... Is it a retaliation for all the tweeting about touch input issues I point out in @MicrosoftEdge and @Windows?

  • argylsa Emiliano Cardinale (@argylsa) reported

    @DJ_Byrd @diegoloayza @Outlook Nope, the only thing i found is that TLS 1.2 has to be enabled on the exchange server. I have the 2007 and it does not have that option aparently. I asked support if this was true or not... no response

  • DemiseNZ Gav "XPD/DemiseNZ" (@DemiseNZ) reported

    @mattchannz @Outlook Like what... Use it here no issues

  • reggieburnett Reggie Burnett (@reggieburnett) reported

    @ChrisWalshie @mattchannz @Outlook They both suck. No in-line reply. No line quoting. Useless imap server side search. Useless

  • Shelbyylynee Shelbs❤❤ (@Shelbyylynee) reported

    @Outlook Is there a reason why one of my emails that I sent on Monday March 15th 2021 didn’t get send until Thursday March 18th? Was there a outage or something on that day that would cause this to be why? I turned in an assignment to my teacher and she didn’t receive 4 three day

  • AngelCoomonte Angel Coomonte (@AngelCoomonte) reported

    @Outlook Hi. Last update for Android (it was updated 6 hours ago) broke que app. We get notifications, but the app closes with an error as soon as we open it. Seeing the same error on app comments at PlayStore. Xiaomi user here. Please fix it!

  • rajithw 🇱🇰 Rajith Wijepura 🇱🇰 (@rajithw) reported

    @Outlook Can you fix notification issues in Android app. Since 5-6 days I dont get any notifications

  • sarahfelldown Sarah (@sarahfelldown) reported

    Here's your daily reminder that @Outlook is terrible

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook I also have this issue on both my iPhone and iPad.

  • mattchannz Matt (@mattchannz) reported from Auckland, Auckland

    @ajobbins @DemiseNZ @Outlook Well... For one, when I want to view the top of a long email chain, and I scroll up, after every "chain" I scroll past, it will jump back down to the latest email. Now imagine if you have a chain that's 20 emails long.... Then halfway through, the app will crash. Useless POS!

  • diegoloayza Diego Loayza (@diegoloayza) reported

    @Outlook Tagging @AppleSupport if they can help with this issue

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