Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Janeylou78 Jane Foster (@Janeylou78) reported

    @Outlook why do I get a notification badge saying I have 2 emails when there is only 1 ?? #glitch

  • shutupdrogba Rob (@shutupdrogba) reported

    Outlook spam issue has been out of control for the last week. This is the 2nd instance of their spam blocker failing to do anything in the last 4 months. Time to move accounts. @Outlook @MicrosoftHelps

  • emmy202091 Balogun femi (@emmy202091) reported

    @WyattVersace @Outlook I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • MasaBaBaBaBa Masa (@MasaBaBaBaBa) reported

    @salamurai @Outlook It was fixed once, but the problem is back again for me.

  • officialAliRed Alastair M. Redpath (@officialAliRed) reported

    Today I deleted 12,000 emails so my @Outlook (ex-Hotmail) account could function under the new 5GB 'free' storage limit. Had this account a 𝑣𝑒𝑟𝑦 long time with next to no issues. Tempted to migrate elsewhere now.

  • RGutch Rohit Kmr. Gutch (@RGutch) reported

    @emclient @Outlook i ran the suggested patch, it has installed new copy of emclient in my PC, now i have 2 different versions on my computer but yes, outgoing email issue is resolved in new copy Thank you

  • CakeDragon Emma Suffield 🐀 (@CakeDragon) reported

    @s_rana_ @Outlook It's the worst change since they took away the up and down arrows and replaced with 'previous' and 'next' 😭

  • freengee Freengee (@freengee) reported

    @canadagraphs @Outlook @MicrosoftHelps From what I've read, until the space problem is not solved they won't let you send or receive emails. Very ***** tactic to get more people into paying. Gmail still has 15 GB (includes Drive). I suppose there are tools to migrate.

  • gnmateusz Mateusz Górka-Niwiński (@gnmateusz) reported

    @Outlook i have a small problem. I have created on my smartphone new account on outlook application and in few days app has pop up to re-log in to outlook... i have tried and i do not have password and did not write it down, how can i log in and get my e-mail back ? it was completly new.

  • zooks_ee Zooks.ee🐑@エストニアの和歌山県民 (@zooks_ee) reported

    @Outlook Pls help - why can’t it recognise my PW even after changing it? How can I contact the support with signing in tho I have a log in issue!?

  • JamesDu34016624 James Dunne (@JamesDu34016624) reported

    @petardimicmain @Outlook Sometimes the support team are not really helping issues on hacked accounts mine was locked for no reason and for over a month plus nothing was done until I was referred to #jordanfix_ on INSTAGRAM who unlocked my account instantly I suggest you DM for help.

  • proudmommaofone Marinda Lloyd (@proudmommaofone) reported

    Outlook needs to add “accept as remote attendee” or “accept as in person attendee” … I’m tired of tracking people down to get an accurate in person headcount for all these meetings 😭 @Windows @Microsoft @Outlook

  • JoseHaroPeralta Jose Haro Peralta (@JoseHaroPeralta) reported

    @Outlook Also the code verification process for alternative accounts is broken. You give the address, get the code, put it into the form, all is correct, but then the page refreshes and the alternate account shows up as unverified.

  • angrybrowngay Sal Khan سلمان خان सलमान खान 🏳️‍🌈 (@angrybrowngay) reported

    .@Outlook Hi,I’m having a major issue with the verification process that you’ve in place.I’m unable to sign into my email as it’s not allowing me and I’m blocked out of it.Can someone help me,I need to get access to my emails b/c I’m waiting for to check sone important emails.

  • NiteTrixArt NiteTrix (@NiteTrixArt) reported

    @Outlook @tech_journeyman Hello @Outlook I'm getting the same problem as well and it's getting out of control, spam is showing up in my normal inbox and my junk folder. any help to fix this would be really great.

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