Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 17
Paris, Île-de-France 16
Miami, FL 15
Exeter, England 11
Montréal, QC 10
Los Angeles, CA 10
London, England 10
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4
San Antonio, TX 4
Marseille, Provence-Alpes-Côte d'Azur 4
Manchester, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiyChii Troy Alvarez (@ChiyChii) reported

    @sweetlacrimosa @Outlook Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • elroyheynes Elroy Heynes (@elroyheynes) reported

    @Office365 @Microsoft365 @Outlook Hi, the latest version of Outlook crashes each time that I try to edit signatures. Is this a known issue and if so, when will it be resolved? Thanks.

  • GiddensVision Giddens (@GiddensVision) reported

    The new @Outlook design is really bad. I don't have the scientific words to explain it but the way they made the color and border makes your eyes wander involuntarily. Hard to focus. I hate it. Everything blends in. It's weird. Please get some UX and UI people to fix this mess.

  • ThePharaohsCat Duppy King💀🎩✨ (@ThePharaohsCat) reported

    @Outlook Having sync issues with IMAP on Gmail app Android. Any known current IMAP problems?

  • the_Pra5hanth ಪ್ರಶಾಂತ್ (@the_Pra5hanth) reported

    @Outlook Android 12 update s21 ultra.. The outlook app is crashing cannot check email.. When is the fix going to be ready?

  • bamavillian am a bala (@bamavillian) reported

    @Outlook are y’all having issues ?

  • RebeccaHindle_C Rebecca Hindle (@RebeccaHindle_C) reported

    @Microsoft @Outlook have the worst customer service ever existed they locked my email account on lies saying false things I don't even send any emails wouldn't know how to host anything I really need to get on filled in form 5 times I only have one email it's terrible service

  • penny_24t penelope (@penny_24t) reported

    @Outlook @sofritasoficial This is shockingly bad advice. Completely unhelpful. I am having similar issues - @Outlook needs to review their junk filter parameters. This is a recent issue so they must have changed something, resulting in this horrendous customer experience!

  • h_osman9 mainoo (@h_osman9) reported

    @Outlook my account is down and I can’t access some important documents. I’ve been trying for nearly an hour. Could you please offer some guidance?

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps @outlook I reported via Feedback Hub a new, idiotic bug whereby when editing an Outlook (Office app) email, the edit field keeps momentarily and rapidly scrolling up/down. A very strange one and massively irritating and distracting. I hope this is fixed soon.

  • vaughan_k Ken. (@vaughan_k) reported

    @meta, @Google & @Outlook you would be getting so much #money from fees charges etc, why aren't you using it to have real people in #support who actually respond to users request for assistance, fix the many bugs in the log in and out, notifications and #spam systems etc?

  • ChiyChii Troy Alvarez (@ChiyChii) reported

    @shieldlocked @Outlook Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • SpecialK_Blundy  Mrs W  (@SpecialK_Blundy) reported

    @Outlook and the error saying the account t does not exist keeps popping.

  • johnty1409 John (@johnty1409) reported

    @mercede72928186 @Outlook Same problem here , have no emails at all today lots of reports when looked online of problems with outlook

  • teabell5 Cornish TeaBell (@teabell5) reported

    @Outlook my normal email font keeps changing when it gets to my recipients. It’s so embarrassing as it’s a swirly hard to read font. A long time know issue for outlook users is there a fix for this yet? #outlook #Microsoft

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