Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ifrha3 Ifrha (@ifrha3) reported

    @MNM_Gunner @Twitter @Outlook Just trying that now. My emails on my phone are coming through slow tbh. I usually have tons by this time. And on desktop it won't load my sent section. I need them both to work. 😩

  • JillHudson21 Gillian Hudson (@JillHudson21) reported

    @Outlook #Hotmailproblem Hey Hotmail... When I open up an email it’s empty.. says nothing to see here.. I get some emails but not all!!! Bit all emails that have got through are empty... What’s the problem ??

  • robgc1 robgc1 (@robgc1) reported

    @Outlook the issue has been resolved, Outlook is working properly now

  • Giarc606 Craig (@Giarc606) reported

    @Outlook Cannot login on outlook for Android. All accounts have error with incorrect password and authenricator also not able to contact server error.

  • LCCK4ever Cathleen K. (@LCCK4ever) reported

    @Outlook @NederlandNatuur Can you check your messages as well??? You keep saying message you, but there's no response to the messages are being sent about the problem.

  • TreizeEU Magnus Lindberg (@TreizeEU) reported

    @PJ_Hayden @NederlandNatuur @Outlook My issues seems randomly fixed now, on my end at least. :o

  • toothfamily1 Josie (@toothfamily1) reported

    @Outlook @SaHreports Also no message content ... what is the problem please?

  • Depoetic 💙 Depoetic (@Depoetic) reported

    @Outlook /Hotmail Why won't e-mail's open in hotmail? Your error message says for me to check my internet connection... but as you can see, I AM connected. I use Hotmail via my PC's browser. I can sign in, but not open e-mails.

  • CFox131313 Fox 13 (@CFox131313) reported

    @Outlook Holy sht fix your damn site already. First I get stuck in a verify code loop where it won't let me sign into my backup email to get the bloody code. Now I can't even send an email because the verification puzzle won't load. And there are people complaining about this years ago

  • NederlandNatuur Nederland Natuur (@NederlandNatuur) reported

    @Outlook Outlook mail is down, can't see my e-mails. More people have this problem. Are you aware of this?

  • wsbeck wendy beck (@wsbeck) reported

    @Outlook My email is down. Can you tell me if this is a system-wide failure and when it may be back up? Thanks. #HotmailDown #OutlookDown.

  • aubriarmitage I'm Speaking. #PackYourBagsTrumps (@aubriarmitage) reported

    Anyone else having issues with @Outlook? I can't open any of my emails. I just see "Your message can't be displayed right now." Ugh, this is frustrating.

  • TreizeEU Magnus Lindberg (@TreizeEU) reported

    @PJ_Hayden @NederlandNatuur @Outlook I only seem to have this issue in Firefox, but it works fine in Edge and in Chrome.

  • NISHIKINO_MACKY MACKY (@NISHIKINO_MACKY) reported

    Is @Outlook down

  • wilhil William Hilsum (@wilhil) reported

    Anyone know why @Outlook "view on server" is disabled on shared mailboxes? Found articles stating known issue in 2016, but, surely it can't still be broken? I Need to download hundreds of old attachments across folders and OWA is painfully slow. 1/2

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