Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 29
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 23
Woodbridge, VA 14
Chicago, IL 12
London, England 9
New York City, NY 8
Atlanta, GA 8
Houston, TX 8
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Minneapolis, MN 7
Sydney, NSW 7
Manchester, England 6
Ashburn, VA 6
Bristol, England 6
Montréal, QC 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Toronto, ON 5
Columbus, OH 5
Miami, FL 5
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RealWorldKitt The Dog (@RealWorldKitt) reported

    @Outlook please hurry and fix the issues with your website. I have time sensitive material I am waiting for which is hurting me financially.

  • chaliu2005 Chang-Chi (@chaliu2005) reported

    @Outlook our office 2010 outlook all sudden not working today! Did anyone else have the same issue? Did anything changes in the backend?

  • robot_man33 Mostafa (@robot_man33) reported

    @Microsoft @Outlook why can't you fix the problem with captcha while creating an outlook account? Rotating those stupid images 10 times, it keeps telling me it's wrong. It's not wrong, it's just stupid.

  • FatoDenel Fato Denel (@FatoDenel) reported

    @Outlook Why support system is sucks ? I even gave my reference e mail address to reset my ever first hotmail account’s password which is related to my three social media accounts. Im trying to log in those accounts but can’t bcs of this issue. I’m looking for answers.

  • lsanoj Jonas (@lsanoj) reported

    @Outlook Sending me down that road into the settings to complain about something only available in settings, is funny and awful at the same time :D

  • drkarenn Karen Megay-Nespoli (@drkarenn) reported

    @Outlook I am having trouble attaching documents to emails. The message reads Try Again Later, which I have. Your rep told me to screenshot the message and attach it. That’s the problem! Not a solution. He also told me to change my password. Does anyone know how to help???

  • arp_rick Richard Arp (@arp_rick) reported

    @Outlook is the worst email platform, guys switch before you end up losing your account too, and starting having many problems in your life: bank, school etc...

  • shotgun_chaoz Shotgun OFICIAL (@shotgun_chaoz) reported

    @Outlook I'm having trouble recovering my outlook account

  • PunterRobin Robin Punter (@PunterRobin) reported

    @Outlook Hi guys,been having problems with my outlook app on my smartphone for a few days now. Keeps crashing, won't open, freezes etc. Have tried uninstalling & reinstalling several times but this only works for the first opening. Next time I go to use it, it stalls again.

  • hthieblot Hubert Thieblot (@hthieblot) reported

    @Outlook your spam filters has serious problems. It’s putting emails in spams from people relying to me when I emailed them first??

  • Proudy009 Craig’th the First (@Proudy009) reported

    Every day I get 3-4 new phishing scams through my @Outlook account. Every day for years. My PayPal has been stopped, my emails will be shut down, blah blah blah. How can these scams still get through??

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    Is anyone else having trouble sending #emails from @Microsoft @Outlook via @Samsung Galaxy #Tablet this afternoon? Not having much joy... :(

  • edmond_allmond Edmond Allmond (@edmond_allmond) reported

    How can Microsoft @Outlook be so terrible? It is amazing to speak to so many persons, and not find a single business person who has positive words about the product. #BallAndChain #Microsoft

  • Residentcl CésΛr (@Residentcl) reported

    @Outlook Hi. Problem in Chile? web page down :( @MicrosoftHelps

  • MarkELacey Mark Lacey 🇬🇧 🇹🇭 🐔 (@MarkELacey) reported

    @MicrosoftTeams Thanks. FYI the issue was when I registered I got two usernames, one @outlook and one @onmicrosoft.com each with a password. The .onmicrosoft username wouldn't work with the password I'd saved so the verification code didn't work but the outlook username and password got me in.

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