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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 2
Cypress, TX 1
Metz, ACAL 2
Madrid, Madrid 4
Alpharetta, GA 1
Grand Prairie, TX 1
Noisy-le-Grand, Île-de-France 1
Weare, NH 3
Barcelona, Catalonia 4
Atlanta, GA 6
Seattle, WA 11
Jackson, MN 1
Shah Alam, SGR 1
Sound Beach, NY 1
Liverpool, England 32
Ottawa, ON 2
Barrie, ON 1
San Juan de Alicante, Valencia 1
Bilbao, Basque Country 1
Halifax, England 1
Aureilhan, Occitanie 1
Berriz, Basque Country 1
Hastings, England 7
Launceston, TAS 1
Exeter, England 5
Paris, Île-de-France 21
Citrus Heights, CA 1
Riverside, CA 3
Sebring, FL 1
Toronto, ON 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • habitearth
    Habit.Earth (@habitearth) reported

    @Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.

  • 2689j
    🌄🐣 (@2689j) reported

    Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • Snacktime_17
    Snacktime (@Snacktime_17) reported

    @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • Summer1812660
    Rapp Ma (@Summer1812660) reported

    Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

  • DrMaryHolden
    DrEvil (@DrMaryHolden) reported

    @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • sirpenski
    Pfs (@sirpenski) reported

    @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

  • xanaxanadu_
    suckafree (@xanaxanadu_) reported

    @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • NiKes619
    Jake (@NiKes619) reported

    @Outlook the new Outlook performance is just TERRIBLE.

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook I was able to fix the problem using another computer and a different network.

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