Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Sydney, NSW 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • designlikelou Louis Jones (@designlikelou) reported

    @Outlook was signed out of my Hotmail account 3 days ago. Need it for work and personal use. Cannot sign in and no verification codes are being sent to my number. How can this be resolved quickly ?

  • 9Kargil Karen Gil (@9Kargil) reported

    @aimzgames @yejixryujin @Outlook I have this problem too!! I can’t reset because they’re using my old phone number I sure hope I get help!

  • MaccSewingSolut CornoviiQueen (@MaccSewingSolut) reported

    @Outlook keeps signing me out of my emails & cannot find how to sign in again, on my phone. How do you sign in?

  • vera_mari_memes 🖤 سوریا (@vera_mari_memes) reported

    Whenever I try to send an email to a new email ID, it automatically goes to the spam folder. I have faced this issue and need support to fix it because many people don't check their spam folder often. I am not engaging in any spam activities. @Outlook #outlook #Microsoft

  • MeriDeMerina MdeM (@MeriDeMerina) reported

    @Outlook I have a problem when accessing my account, can you help me, please? It's completely impossible

  • GarrickKingston @k1ng5t0ng4rr1ck (@GarrickKingston) reported

    Dear Microsoft @Outlook, WTAF is going on with the worldwide "endless logins" glitch? Scouting around the net, this has clearly been going on for at least a year. Is it unreasonable to expect a billion-dollar international software giant to fix such an obvious reputational risk?

  • SherstonTea Clare (@SherstonTea) reported

    So @Microsoft @Outlook @MicrosoftOffice I just really really want you to know Joe you have wasted a whole day of my life 🥵😭😈😡I had a calendar which I used as my diary & now is has disappeared. Wasted today & still have no calendar. None of your terrible help centres HELP

  • WolverineEye WolverineEye (@WolverineEye) reported

    @Outlook @X I don't know what the hell you people think you're doing! I have been trying to unlock my Outlook account for two f****** days, and all I get is b******* about an authenticator issue! What the f*** kind of business are you running?!

  • JacobAllen918 Jacob Allen (@JacobAllen918) reported

    @XboxGamePass @Xbox @Outlook FIX THIS **** NOW!!

  • _nakumiu9 ナク (@_nakumiu9) reported

    @Outlook pls outlook check my dm, like "You've tried to sign in too many times with an incorrect account or password" it has been happening for users around the world since last month or longer, is there a way to check if you guys are fixing or when will it be fixed???

  • ThanosBompotas Thanos - 3D artist (@ThanosBompotas) reported

    @CA75253969 @Outlook Just keep trying to login daily (one attempt only per 24hours) and hopefully you ll get in. Also like I mention in my original post, Edge was the only browser that would let me login and at least have access to my emails all this time.

  • designlikelou Louis Jones (@designlikelou) reported

    @brianclark1960 @Outlook Mine went down a similar time 🙃

  • DannyDainton Danny Dainton (@DannyDainton) reported

    @CTestuser @Outlook @getpostman Hey 👋🏼 Which parts of that login journey are you having issues with, we would love to hear your feedback. 🙏🏼 You shouldn't have to login each time you use the platform, unless you explicitly log out each time.

  • _nakumiu9 ナク (@_nakumiu9) reported

    @ThanosBompotas @Outlook look idm using their app but i also dont like being passwordless either so i really hope they fix it soon it's even almost christmas lololol

  • Elghosto2 El ghost (@Elghosto2) reported

    well time to retire my @Outlook cuz its horrible, EVERY SINGLE TIME that i try to login it gets an error.... i gave up

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