Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 19
London, England 13
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Santa Ana, CA 6
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Toronto, ON 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Sydney, NSW 4
Minneapolis, MN 4
Mesa, AZ 4
Chicago, IL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Lunares_Ole Lunares Olé (@Lunares_Ole) reported

    @3b3zem_aly @Outlook @MicrosoftHelps I have the same problem!!! Frustrating!!!

  • zort70 Ian Knight (@zort70) reported

    Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n

  • delbani1 del (@delbani1) reported

    @MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • zort70 Ian Knight (@zort70) reported

    Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end

  • AmyLynnOrg Amy Lynn (@AmyLynnOrg) reported

    I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.

  • wstaelens Wouter Staelens (@wstaelens) reported

    hmm @Outlook down?

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • janieho16 Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Does anyone have this issue with Outlook email app? 6x in months On top of that, outlook/.com emails go to junk or don't deliver a lot Body of my mobile app email draft is blank upon opening the draft This is really disatrous and detrimental. This is in MSFT forums a lot, too

  • kurvequeen killluh. (@kurvequeen) reported

    @BallNisMyHobby @Outlook The update is absolutely horrific. I cant find anything. Forwarding dont mean attachments are attached. Just terrible

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • SC_Gracie America First JanieB (@SC_Gracie) reported

    @KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • Rakesh51578159 Rakesh (@Rakesh51578159) reported

    Dear Microsoft Support Team, I am writing to report an issue with the Outlook mobile application on Android. The app consistently crashes immediately upon launch, making it unusable. I have tried restarting the device and reinstalling the application. @Outlook @Microsoft

  • M1dhun_P Midhun (@M1dhun_P) reported

    @Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that

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