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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 27
Bangor, Wales 1
Rixensart, Wallonia 1
Saint Andrews, Scotland 1
Garland, TX 1
Sugar Land, TX 1
Bellingham, WA 1
Lake Worth, FL 1
McKinney, TX 3
Naperville, IL 1
West Kelowna, BC 1
Champaign, IL 1
Ava, IL 1
Cape May, NJ 1
Cary, NC 1
Surprise, AZ 1
The Bronx, NY 2
Oldham, England 2
Sacramento, CA 4
Township of Evan, KS 21
Weyburn, SK 1
Thurmont, MD 1
Halifax, NS 3
King, ON 1
Minneapolis, MN 4
Edmonton, AB 6
Bozeman, MT 1
Forest, VA 1
Richmond, VA 2
Midlothian, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****

  • DebraMcGuire72
    Debra McGuire (@DebraMcGuire72) reported

    @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • 123mynameis456
    Username (@123mynameis456) reported

    Come on @Outlook @Microsoft let’s get this email issue fix, this has been several hours now!

  • GemMcKing
    Gemma King (@GemMcKing) reported

    @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

  • simoes_romeo
    Simbaaa (@simoes_romeo) reported

    @cjl85718 @Outlook did resolve the problem? I have the same issuee.

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • ulricv8
    Ulric (@ulricv8) reported

    Considering the current Outlook outage, I will be migrating away to a superior service soon. @Outlook 🖕

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • kaleighlynnnn
    Kal (@kaleighlynnnn) reported

    @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

  • lowkeykermit
    bastard (@lowkeykermit) reported

    @Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

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