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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oakland, CA 3
Shek O Village, Southern 1
Dubai, Dubai 1
Branford, CT 1
Valencia, Valencia 1
Millis, MA 1
Airdrie, Scotland 2
West Chester, PA 1
Township of Abington, PA 2
Atlanta, GA 6
Baltimore, MD 4
Villemomble, Île-de-France 5
Berlin, Berlin 1
Woodbridge, VA 12
Adelaide, SA 8
Jackson, MN 2
Bridgend, Wales 1
Township of Evan, KS 2
Huntington Station, NY 1
City of Saint Louis, MO 1
Tijuana, BCN 1
Colwyn Bay, Wales 2
Ciudad Nezahualcoyotl, MEX 1
Houston, TX 8
Hove, England 2
Arvada, CO 2
Quito, Pichincha 25
Livingston, Scotland 1
Chauffry, Île-de-France 1
Santa Monica, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BangerZackary
    Zackary Banger (@BangerZackary) reported

    @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

  • keeganlanier
    Keegan Lanier (@keeganlanier) reported

    Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • slanoue2016
    Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported

    @Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • jmassengale
    John Massengale AIA CNU 🚶‍♀️🚶🚶‍♂️🚴‍♂️🇺🇦 (@jmassengale) reported

    - @grok confirms that @X users are complaining about @Outlook update headaches: account merging glitches, broken syncs with old MS accounts, forced changes, and general "why fix what wasn't broken" frustration.

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

  • Sof_Cervon
    Sofía Cervón (@Sof_Cervon) reported

    @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • blcdude1
    Brad (@blcdude1) reported

    I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

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