Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 17
Exeter, England 15
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiejfhall sophiejfhall (@sophiejfhall) reported

    @Outlook Why would I when it's YOUR problem? We can't ALL be doing something wrong. Please sort it out.

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @sophiejfhall Same problem as Sophie, why all the junkmail outlook?

  • SinBad_FTB sinbad fromtheboard (@SinBad_FTB) reported

    @Outlook @dboevers I am having this same issue , I sent y'all a dm !!

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @iamkilotango Same problem as Katie, why is my inbox full of junk mail?

  • Adespoto3 Adespoto (@Adespoto3) reported

    @pocket_goddess @MicrosoftHelps @Outlook Same. My notifications are going crazy, other people have reported this, any fix Microsoft please?

  • DanMcGandy Kevin McLaughlin (@DanMcGandy) reported

    Getting a lot of spam in my Hotmail/outlook account over the last few days. Changed my password but it looks like others are having the same problem. @MicrosoftHelps @Outlook

  • nejmenusch Valentin J 🐀 (@nejmenusch) reported

    @Outlook FIX THE SPAM FILTER!!!!!

  • ZsuHengl Hengl Zsuzsa (@ZsuHengl) reported

    @Outlook No assistance needed,on website i can log in,still the app doesn't work, doesn't let with authentication in....no matter what,so no need for assistance,just fix it😑 simple

  • LeeCrout I love you 3000 (@LeeCrout) reported

    My #Outlook app shuts down as soon as I open an email. Annoying. @Outlook

  • sallyadavies1 Sally 💙 (@sallyadavies1) reported

    @coolcoal11 @Outlook @MicrosoftHelps I’ve also had the same issue started yesterday. Several emails from ridiculous addresses coming straight through to my inbox even though it’s clearly spam.

  • SionTimmy1 Sion (@SionTimmy1) reported

    @Outlook ever since the update the app crashed every time I opened the app and when I checked the comment on Google Play seems it happing to few people is there a time frame on the fix?

  • sophiejfhall sophiejfhall (@sophiejfhall) reported

    @Outlook @iamkilotango It's an issue with your settings, not ours, it's happening to lots of people - why aren't you doing something - why haven't you bothered to let us know there is an issue? Don't you care?

  • PattyZiecheck Patricia Ziecheck (@PattyZiecheck) reported

    @outlook For months the email block feature has been missing. Even though I report phishing the same things keep turning up as well as new junk. Every day over 50 spams in my inbox and over 100 in my junk folder. If you can't fix this I am leaving Outlook.

  • Kavehpd Kavehpd (@Kavehpd) reported

    @implausibleblog @Outlook @sophiejfhall I swear this is going to be something like the British Airways outage in 2017. Somebody flicked a switched somewhere and opened the floodgates. Spamgates?

  • NewYorkMark36 Mark (@NewYorkMark36) reported

    @Outlook Hi, Since a new update i can't use the app. Is close automatically in a few seconds. On this way I can't use the app. On Play Store there are a lot of people who have the same issues

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