Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 22
Alcázar de San Juan, Castilla-La Mancha 17
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 10
Houston, TX 10
Denver, CO 9
Seattle, WA 9
Melbourne, VIC 9
Brisbane, QLD 8
Minneapolis, MN 8
Ashburn, VA 7
San Jose, CA 7
Atlanta, GA 7
Dallas, TX 7
Toronto, ON 7
Columbus, OH 7
Montréal, QC 7
Calgary, AB 7
Raleigh, NC 7
Miami, FL 6
Midland, ON 6
Manchester, England 5
Wandsworth, England 5
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jeremy_W Jeremy (?) (@_Jeremy_W) reported

    @NervousEquivlnt @Outlook Same issue but only for some users.

  • Annie_beth Annie Lees (@Annie_beth) reported from Market Harborough, England

    @wanderingabdn @Outlook Oh lord! Assuming there’s some @Outlook issues then and not just me being ham ******. I have stuff I need, QR codes etc that I can’t retrieve!

  • osr76 Shane (@osr76) reported

    @Outlook for the past two days I can not connect my aol or Comcast account to outlook. I get the same errors on multiple computers. “Can not connect to the imap server” and my accounts are fine. Definitely using the right passwords. Is there an ongoing issue right now?

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @RyanBorn @Outlook They did respond and say it’s a known issue that they are working on. That was about 2.5 hrs ago. BTW deleting and adding your account back is evidently a temporary fix, the users who tried it said the issue returned after an hour or so

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @RyanBorn @Outlook Good to know it's not just us. Deleting the mail account from Outlook and adding it back has fixed it for a couple of people, hopefully MS can fix it on the backend though. Opened a ticket with MS Support, waiting on a response.

  • Alfonsiawarrior Kim Johnson (@Alfonsiawarrior) reported

    @Outlook - can s.o. help! i am always apologising to suppliers + internal colleagues because Outlook never notifies/emails don't pop up when I'm in another folder. its mad i say it a couple times a day! "i am so sorry there's an error w Outlook & i only just noticed ur email!😠

  • jng5 Julie Ng (@jng5) reported

    🤬 WTF @Outlook I sent meetings to customers. And you just eat them. They're not in my Sent Folder, Drafts, Sync issues, etc. I think it's an Outlook for Mac issue, where API to get Teams Meeting link fails. And because it is called after I click send, email just disappears.

  • TedTschopp Ted Tschopp: 𝕀 𝕨𝕒𝕟𝕥 𝕥𝕙𝕖 𝕍𝕒𝕔𝕔𝕚𝕟𝕖 (@TedTschopp) reported

    @MicrosoftToDo @Outlook Can you reach out to the TO DO team and align your design language. It’s stuff like this (and you shipping Ariel and Comic Sans) that makes people say MSFT has no sense of design. Can you fix it.

  • janedaymusic Jane Day (@janedaymusic) reported

    why i hate @Outlook email: it is EXCRUCIATINGLY slow and glitchy. it is not nice to look at nor does the layout even make sense. WHY DOES IT AUTOMATICALLY DELETE AN EMAIL THAT I RSVP TO? I STILL NEED THE ******* EMAIL TO GIVE ME INSTRUCTIONS FOR THE MEETING

  • andrewconnell Andrew Connell (@andrewconnell) reported

    @gavinbarron @Outlook @azuread I will add, I was terrified to make this change. Spent a lot of time documenting what I used my MSA with before I switched. Some random sites screwed saving not my MSA ID, but my MSA email & had to create support tickets to fix. But that was going to happen anyway...

  • nitinbansal21 nitin bansal (@nitinbansal21) reported

    @Outlook Hello Outlook Support your new version is not working. Sent emails were not getting out. Got to know that two days later. Switched to the old design immediately. Please roll back the new version. I am using MacBook Pro Big Sur 11.2.2 Release it when it is properly tested

  • yusepbcn Jo (@yusepbcn) reported

    @Outlook Hi there. It seems it was some short outage on your side. After few minutes it came back. Maybe i tried to access in the middle of some deployment.. :) thanks.

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @_Jeremy_W @Outlook They let me know it's a known issue that they're working on currently.

  • SebastianCala Coach Cala (@SebastianCala) reported

    @Outlook Hi... I'm having problems with my accounts...I receive notifications to restart my session in Outlook and Gmail... I had to change my password but it's not working again... Is this a temporary problem or the security of my account might be in danger? Thank you

  • Steam_Sports Steam Sports (@Steam_Sports) reported

    What's the deal with this latest Windows 10 update @Microsoft? I'm not getting emails to my @Outlook app, syncing is not working and documents are not being saved on @onedrive, and having trouble logging onto some websites.

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