Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Marseille, Provence-Alpes-Côte d'Azur 4
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • theIngleSmarts Stu (@theIngleSmarts) reported

    @Outlook is the hotmail junk mail filter down. Receiving junk mail in my inbox all of a sudden and my inbox is set to exclusive so all mail goes to junk unless on my safe list.

  • caitlinecarey Caitlin Carey (@caitlinecarey) reported from Westfield, State of Western Australia

    @Outlook @whatusaymark Don’t bother DMing them, they offered me no help except to say to block or report - no commitment from them to fix what must be fixable because Google manage it much better!

  • RdLessTrvled 🔸Dahlia Woods🔸 (@RdLessTrvled) reported

    Hey @Outlook my hotmail is still messed up with zero way of fixing. Your 'fix account' button is useless and every attempt I make to sync and update my account leaves me with a 'we're sorry, we can't do that right now.' I need a functioning email!

  • Durly_1718 Eric O' (@Durly_1718) reported

    @Outlook I don't normally do automatic replies, but fix your spam filter.

  • DavidStarcross David StarCross (@DavidStarcross) reported

    @MicrosoftUK @Outlook ya, and I keep on getting SPAM in my inbox that can never BE STOPPED no matter how hard I try to block it. FIX IT !!!!!!!!!!!!!!

  • ALX_KEN Alex Kenji (@ALX_KEN) reported

    My @Outlook suddenly started throwing every incoming email in my normal INBOX. I didn’t change anything. Anybody else with the same issue? I had a strict filter setting of allowing only registered email addresses into my Inbox. @CNET is this common?

  • Andrew24276927 Andrew (@Andrew24276927) reported

    @Outlook why is Hotmail so terrible at filtering spam messages? Hotmail is becoming unusable. How hard is it to filter the same spam emails that come in non-stop every day, especially after I mark them as "Spam"? Why is @Outlook and Hotmail so inept? Is it on purpose?

  • WadeyLady001 Ali (@WadeyLady001) reported

    @caitlinecarey @Outlook @apurvnagpal It’s becoming a huge issue. Something is clearly wrong with their filtering system because everyone is complaining about it

  • Nar763 Nar76 (@Nar763) reported

    @Outlook Hi, how do I get support for an outlook issue please? There’s no way of contacting support via your website

  • GaleMorrisonEd Gale Morrison (@GaleMorrisonEd) reported

    Why doesn't @Outlook and @gmail have one button to hit that says "delete this and every other email from this sender"? Mailbox cleanup is so tedious and slow, and we have nothing preventing this email deluge after every web site, social media click, store visit, CC payment

  • caitlinecarey Caitlin Carey (@caitlinecarey) reported from Westfield, State of Western Australia

    @Hadok184 @Andrew24276927 @Outlook It’s horrendous and even though loads of people are raising it they aren’t doing a thing to fix it

  • foxylady710 #shewhocantbenamed (@foxylady710) reported

    @Outlook @MicrosoftHelps I have recently travelled to Pakistan from the uk via Saudi Arabia. Had no problem accessing emails on my iPhone in Saudi but no access in Pakistan. Tried to adjust the settings but can’t find the familiar location option to rectify this. Can you help??

  • mrsdinner Jacqueline Mackenzie (@mrsdinner) reported from Inverness, Scotland

    @MicrosoftUK @Outlook Yep. Watched first 10 minutes of the first ever episode of #Brookside with my 14yo and it was so slow. Made me realise that's why 2023 is so stressful.

  • B_Crosbie_ Bron Crosbie (@B_Crosbie_) reported

    @Outlook is there an outage in Johannesburg? Can’t receive emails.

  • ilyakol Ilya Kol 🇺🇦 (@ilyakol) reported

    @Outlook are you ever going to fix your spam filter? I get like 60 a night. I get maybe 1 a month with Google. Your spam filter is a joke. Fix that garbage. #outlook #outlookisspam

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