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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Le Havre, Normandy 1
La Verne, CA 1
Lyon, Auvergne-Rhône-Alpes 5
Seattle, WA 15
Wick, Scotland 1
Brisbane, QLD 3
Liverpool, England 42
Givors, Auvergne-Rhône-Alpes 1
Saint-Jorioz, Auvergne-Rhône-Alpes 1
Fayetteville, NY 1
Charlotte, NC 6
Brockville, ON 1
Hamilton, ON 1
Nashville, TN 4
Belleview, FL 1
Cranberry Township, PA 1
Dallas, TX 21
Arlington, TX 2
Township of Evan, KS 25
Williamsville, NY 1
Andernos-les-Bains, Nouvelle-Aquitaine 1
Quito, Pichincha 35
Saint-Omer, Hauts-de-France 1
Saint-Mandé, Île-de-France 1
Stillman Valley, IL 1
Saint Clairsville, OH 1
Troy, NY 2
Sains, Brittany 1
Columbus, OH 2
Mörfelden-Walldorf, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • 2_youngy
    Mark Young (@2_youngy) reported

    @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • Jouler8
    Sparky (@Jouler8) reported

    @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

  • KyleDavey86
    Kyle Davey (@KyleDavey86) reported

    . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

  • novella_ellaa
    CaribbeanCocktail♡ (@novella_ellaa) reported

    @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

  • SLA25
    Sarah Andrew (@SLA25) reported

    @Outlook when will this problem be fixed with outlook email accounts?

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

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