Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 11
London, England 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Omaha, NE 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Annie_beth Annie Lees (@Annie_beth) reported from Market Harborough, England

    @wanderingabdn @Outlook Oh lord! Assuming there’s some @Outlook issues then and not just me being ham ******. I have stuff I need, QR codes etc that I can’t retrieve!

  • AnnabelGSLT Annabel Grove (@AnnabelGSLT) reported

    @KellerZoe Microsoft Outlook (@Outlook) have blocked my email account because, despite giving them my DoB, postal code, office email account & password in the recovery process, I refused to give them 3 email contacts addresses! Reason: I think this is a privacy issue.

  • SebastianCala Coach Cala (@SebastianCala) reported

    @Outlook Hi... I'm having problems with my accounts...I receive notifications to restart my session in Outlook and Gmail... I had to change my password but it's not working again... Is this a temporary problem or the security of my account might be in danger? Thank you

  • JuPornet Julien PORNET (@JuPornet) reported

    @NervousEquivlnt @Outlook I have the same problem...

  • 1nf0SeC Stonks (@1nf0SeC) reported

    Hey @Microsoft @Outlook I can't even sign in to my Hotmail because I forgot my password, I am now blocked and I am not willing to wait 30 days for me to have access back. Please have someone contact me.

  • osr76 Shane (@osr76) reported

    @Outlook for the past two days I can not connect my aol or Comcast account to outlook. I get the same errors on multiple computers. “Can not connect to the imap server” and my accounts are fine. Definitely using the right passwords. Is there an ongoing issue right now?

  • 1nf0SeC Stonks (@1nf0SeC) reported

    @Microsoft @Outlook I urgently need access and I don't have my SIM card on me otherwise I wouldn't have an issue accessing my texts overseas.

  • kakimena Carsten Führmann (@kakimena) reported from Erlangen, Bavaria

    @j2bryson @Outlook _Does_ anyone willingly use Outlook? Or do they all get it rammed down their throats by their employer (as is the case for me)?

  • andrewconnell Andrew Connell (@andrewconnell) reported

    @gavinbarron @Outlook @azuread I will add, I was terrified to make this change. Spent a lot of time documenting what I used my MSA with before I switched. Some random sites screwed saving not my MSA ID, but my MSA email & had to create support tickets to fix. But that was going to happen anyway...

  • Steam_Sports Steam Sports (@Steam_Sports) reported

    What's the deal with this latest Windows 10 update @Microsoft? I'm not getting emails to my @Outlook app, syncing is not working and documents are not being saved on @onedrive, and having trouble logging onto some websites.

  • JohnGoulter John Goulter (@JohnGoulter) reported

    @Outlook Hello, I’m running 0ffice 365 on my Mac desktop and MacBook Pro, and looking to upgrade the main Mac How can I replicate the folders I have in Outlook, so that emails from the server are stored in the same sub folders across all devices

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @RyanBorn @Outlook They did respond and say it’s a known issue that they are working on. That was about 2.5 hrs ago. BTW deleting and adding your account back is evidently a temporary fix, the users who tried it said the issue returned after an hour or so

  • andrewconnell Andrew Connell (@andrewconnell) reported

    @gavinbarron I did... a few years ago. The switch wasn't bad... I picked @outlook.com address & it mostly works. But way too often, #MicrosoftIdentity & @AzureAD get confused even when I signin with that MSA, it shows my old email, confusing me with my AAD account.

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @_Jeremy_W @Outlook They let me know it's a known issue that they're working on currently.

  • janedaymusic Jane Day (@janedaymusic) reported

    why i hate @Outlook email: it is EXCRUCIATINGLY slow and glitchy. it is not nice to look at nor does the layout even make sense. WHY DOES IT AUTOMATICALLY DELETE AN EMAIL THAT I RSVP TO? I STILL NEED THE ******* EMAIL TO GIVE ME INSTRUCTIONS FOR THE MEETING

Map Check Current Status