Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 16
London, England 11
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Toronto, ON 7
Minneapolis, MN 7
San Diego, CA 6
Phoenix, AZ 6
Sydney, NSW 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
San Antonio, TX 5
Las Vegas, NV 5
Dallas, TX 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Melbourne, VIC 4
Grenoble, Auvergne-Rhône-Alpes 4
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DrNasserHH Nasser (@DrNasserHH) reported

    @Outlook Microsoft #outlook mail app is the best one to use from interactive and function points. However it's extremely slow and heavy Most of the time emails show up in the default ios mail app seconds to minutes before outlook mail app It's such a wasted potential

  • RedYeadonLeeds @RedYeadonLeeds💙 (@RedYeadonLeeds) reported

    @Outlook my mail has all disappeared from the app on my iPhone. It won’t let me login or reset my account.

  • genevievewicker genevievewicker (@genevievewicker) reported

    @alonbrown @Outlook Alon, it’s been a while. I hope you are still doing your Microsoft thing. If you are, any plans to fix the issue with the reminder window not remembering its placement on the screen? In the latest version, it keeps default to the bottom right corner. Thanks.

  • olivias001 stressed mum (@olivias001) reported

    @Outlook hi I’m trying to verify my account but it keeps saying try again later and there is a temporary problem, but it’s been all day now, I’ve tried logging in on different apps and on the internet aswell please can you help thanks

  • lywyn Darren (@lywyn) reported

    @Microsoft retiring the @Outlook Exchange Web Service and tell us to move to Graph. Yet Graph has problems with sorting + search + pagination. Does not doing all three together. Now have to remove search from our mail client as it seems still be in its infancy :( #MicrosoftGraph

  • jackrosstheboss J.R. Tucker (@jackrosstheboss) reported

    Outlook will have items in my outbox for HOURS and I'm sitting around thinking its been sent off. FIX IT @Microsoft @Outlook

  • jonsevier Jon Sevier (@jonsevier) reported

    Looking to move my family @GoogleWorkspace email to @Outlook since I have an @Office365 account for my family. Has anyone done this? How tricky was it since the email domain is the login? Any horror stories using personal domains with o365?

  • LilyRHaley Lily🦄 (@LilyRHaley) reported

    @razzynoodles @Outlook the entire service is mind boggling. it’s hardly intuitive, and i find it quite slow.

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @alistairbayliss @Outlook Message @hytechcyber2 to fix your account immediately

  • whosEbtisam َ (@whosEbtisam) reported

    @Outlook I have problem with my account when I send a message it’s telling me that my message has no contact when I know my message has contact also in Inbox telling me nothing left to read but I know I have messages!!!!!!!

  • angadcheema Angad Cheema (@angadcheema) reported

    @Outlook Don't make me click 5 times to logout & login again.1. I will click logout > 2. MSN Page opens, I Click Outlook Button > 3. I type in id pass, Click Sign in Button > 4. Outlook Asks about remembering Button > 5. Chrome asks to save pass > Email Opens

  • woski_art 👻 (@woski_art) reported

    @revit93 @Outlook @1thirdeye1 could help you if you still got issues.

  • Timmyfox Timmy 'Ears' Fox (@Timmyfox) reported

    @RuntyInk @Outlook At this point I feel like they just put in these annoyances intentionally to force people to slow down and be less productive ...

  • madeyemoody 𝚟𝚊𝚗𝚎𝚜𝚜𝚊 𝚖𝚘𝚘𝚍𝚢 (@madeyemoody) reported

    I would *really* love it if @Outlook stopped marking intensifiers as an email grammar issue. It's *very* annoying.

  • LynX_Himself LynX (@LynX_Himself) reported

    @MicrosoftHelps @Outlook Hello, can you please respond to my private message? i have an urgent problem related to one of your services and it's damaging my company.

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