Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raleigh, NC 22
Paris, Île-de-France 19
Madrid, Comunidad de Madrid 16
Woodbridge, VA 14
Sydney, NSW 14
Chicago, IL 13
Minneapolis, MN 10
Houston, TX 10
London, England 9
Seattle, WA 9
Miami, FL 9
Melbourne, VIC 9
Toronto, ON 9
New York City, NY 9
Denver, CO 8
Ashburn, VA 7
Calgary, AB 7
Dallas, TX 6
Ottawa, ON 6
Guayaquil, Provincia del Guayas 6
Alcázar de San Juan, Castilla-La Mancha 6
Bristol, England 6
Brisbane, QLD 6
Columbus, OH 6
Midland, ON 6
Phoenix, AZ 6
Montréal, QC 6
San Jose, CA 6
Sacramento, CA 5
Pittsburgh, PA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • modestgoblin Thomas Sikma (@modestgoblin) reported

    @_steve2_ @Outlook maybe slow down

  • eternal11460258 e.t.e.r.na.l (@eternal11460258) reported

    @AcuteDispute @Outlook I strongly recommend @rexxytech he help me recover back my hacked account when I have similar issue. His legit and guaranteed

  • ByTeddyBailey Teddy Bailey (@ByTeddyBailey) reported

    hello why are you broken every single monday @Outlook

  • adders Adam Tinworth (@adders) reported

    @fedecherubini @Outlook I’m having similar problems with Apple Mail and @TheDrum emails. It simply will not believe they’re not spam.

  • erica29743655 erica (@erica29743655) reported

    @Outlook Pay me instead, if I have to resolve an issue that is not my job

  • Null_Inflikted Phil (@Null_Inflikted) reported

    For some reason @Outlook app has signed me out and won't sign back in. Problem with the app since it updated?

  • fredarico03 Freddie Rogers (@fredarico03) reported

    I’m having serious issues getting my hotmail account back @microsoft , it was blocked for a reason unbeknown to me and have spent 2 weeks trying to retrieve it. #Microsoft #outlook @Outlook

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    @Outlook 1. I was doing it online. And 2. I've done that. And still says sign in blocked. Signed in to many times

  • jcmn jcmn (@jcmn) reported

    @Outlook Hi I have a weird issue with Outlook 2019 since mid May, whenever I want to sync my email account from outlook domain I`m asked for email and password and then it says the email is wrong or non existant, what is false. The version for android works, and web also works.

  • SandraDammer94 Sandra (@SandraDammer94) reported

    @Outlook I’m getting a lot of spam emails, what’s going on. The filters are terrible!

  • ScottKraenzlein Scott Kraenzlein (@ScottKraenzlein) reported

    @Outlook There seems to be a particularly nasty IMAP sync error in (New)OUTLOOK 365. I switched back to the legacy version and it appears large chunks of my email correspondence is now gone😠. You should make users aware of this issue when making the switch.

  • TheBubblingB33 Barbra Mut (@TheBubblingB33) reported

    @MariaRo72880180 @Outlook @Outlook I am also having this problem. My emails in my shared mailbox are not turning up on the outlook desktop app because of failure to connect to the server. When will this be resolved, this is the second day of facing this problem

  • czmyt Stephen J. Schmidt (@czmyt) reported

    @MrCalico @Outlook @gmail I mostly liked it when I was not having sync problems, but also sorely missed the "open the previous email" feature that every other email client program has. I'll check it out again sometime to see if it's improved.

  • scottgal ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported

    @owenblacker @Outlook I still contend the Ribbon is MIcrosoft's biggest UX mistake since Bob. Yet they still can't see beyond it. Hint though, right click and 'use simplified ribbon' to shrink it down.

  • dgm9704 John Nordberg (@dgm9704) reported

    Oh btw @Outlook could you also finally fix the stupid default with automatic formatting or whatever it is that breaks the standard signature separator "-- " ie. dash dash space. (I can't remember the RFC)

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