Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 18 |
| Exeter, England | 17 |
| New York City, NY | 15 |
| Miami, FL | 15 |
| Sydney, NSW | 12 |
| Los Angeles, CA | 10 |
| Seattle, WA | 9 |
| London, England | 9 |
| Minneapolis, MN | 8 |
| Santa Ana, CA | 8 |
| Brisbane, QLD | 7 |
| Perth, WA | 7 |
| Houston, TX | 7 |
| Denver, CO | 7 |
| Phoenix, AZ | 7 |
| Toronto, ON | 7 |
| Aurora, CO | 6 |
| Melbourne, VIC | 6 |
| Toulon, Provence-Alpes-Côte d'Azur | 6 |
| Chicago, IL | 6 |
| Columbus, OH | 5 |
| St. Louis, MO | 5 |
| Ashburn, VA | 5 |
| Omaha, NE | 5 |
| Sacramento, CA | 5 |
| Brooklyn, NY | 5 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Atlanta, GA | 4 |
| Lakewood, NJ | 4 |
| San Diego, CA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Khaled G Alharby
(@EngAlharby) reported
@MSFT365Status @Outlook Still not working
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something
(@chaiwala_andrew) reported
@Outlook my account got blocked, even though I haven't sent a mail in months, And the recovery option through phone is not working, it tells me to choose another option. All my academic documents, banking apps are connected to the account. Give my account back to me.
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danielle cumberbatch
(@danzrc88) reported
@sujitk88 @Outlook @Microsoft I’ve had the same issue, it’s driving me insane. Did it start working for you?
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“Garry “🌹🌹🌹💙
(@garrybcfc1) reported
@Outlook hey my email has been down from last night. Tried to log in again and once again reset my email. “ get code” we can’t give you a code right now to your phone “ Why can I not log in to my very important email ?
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pinch a cool arrow
(@realCoolArrow) reported
Hey @Office @Outlook why the hell does Outlook for Mac work without issues connecting to IMAP & Outlook for Windows suck?
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Nathan Carlson 🌱
(@mrnathancarlson) reported
I have never bailed from using an app faster than finding out @Outlook injects actual ads that look like emails directly in the inbox. @Microsoft why do you have to make everything so terrible?
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Pushkar
(@pushkar140875) reported
@Outlook Its still not working.
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Sharmila Kijkt
(@KijktSharm918) reported
@rriiicccoo @Outlook @MicrosoftHelps We all have to wait. I guess Microsoft needs another day to solve their Outlook issues. But this isn't a problem with your account. It's an Outlook issue which affectz many users.
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Evan Herd
(@EvanHerd10) reported
@Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.
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Brian Joslyn
(@BrianJoslyn) reported
If it's not one thing then it's a ***** ******' other. @Microsoft @Outlook is either still down (for some) or finally back up after way too long. Hopefully, someday, they'll actually learn something.
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Evan Herd
(@EvanHerd10) reported
@Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.
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Neil
(@redman1968) reported
@MSFT365Status @Outlook Hey @grok how many hours was microsoft Outlook down world wide?
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Sujit Kulkarni
(@sujitk88) reported
@danzrc88 @Outlook @Microsoft Tried this in my laptop, I switched to a VPN and it resolved immediately, likely an IP throttling or network issue. If you're stuck, give VPN a try. Before that clear all cache cookies from the browser and use the Outlook Web instead of the Outlook application.
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TheRoyalHer
(@TheRoyalHer) reported
So @Outlook still not working. Its spotty on "new outlook" which is ******* trash and "classic outlook" won't connect. @Microsoft @Office
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ConsumrighT
(@consumright) reported
"If @Outlook (and windows more generally) can detect issues, why can’t they clearly identify the problems and provide relevant solutions? Typical @Microsoft & @Windows oversight! 4/4