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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
San Diego, CA 5
Farmington Hills, MI 1
Québec, QC 1
Grayslake, IL 1
Gainsborough, England 1
Campinas, SP 1
Laval, QC 2
Port Charlotte, FL 1
Poughkeepsie, NY 1
Victor, ID 1
Ciudad Jardín, MEX 2
Atlantic City, NJ 1
Mississauga, ON 1
Barlestone, England 1
Surrey, BC 4
Dublin, Leinster 5
Ferndale, WA 1
Bolzano, Trentino-Alto Adige 1
Dallas, TX 18
Florencia, Caquetá 1
London, ON 3
Denver, CO 15
Airdrie, AB 2
Township of Evan, KS 20
Stratford, ON 1
Poplar, England 2
Valemount, BC 1
Poole, England 2
Township of Hightowers, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • mwbeats
    MWBEATS (@mwbeats) reported

    @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

  • Michael_Psalm51
    Michael (@Michael_Psalm51) reported

    @kelseyg2010 @Outlook Me too. They are having system problems.

  • BennyHall17
    Benny Hall (@BennyHall17) reported

    @BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating

  • rav3n9999
    RAV3N9999 (@rav3n9999) reported

    @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    STILLLL down so many hours later, get it together @microsoft @Outlook

  • rhimckinley
    rhiannon ☕️ (@rhimckinley) reported

    @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

  • dwpilgrim
    Dean (@dwpilgrim) reported

    @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • LeeoraEl
    Leeora (@LeeoraEl) reported

    @nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • TheDingerDegen
    DingerDegen (@TheDingerDegen) reported

    @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

  • Letsbehonest555
    Let’s be honest (@Letsbehonest555) reported

    @Outlook Why don’t you use this to talk about your email outage. Poor service

  • BrianShort30
    Brian Short (@BrianShort30) reported

    Hey @Outlook , fix your ****! Email has been down all day

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