Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 16
London, England 15
Madrid, Comunidad de Madrid 14
Woodbridge, VA 12
Fulham, England 7
Dallas, TX 7
Chicago, IL 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Manchester, England 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Denver, CO 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3
Jacksonville, FL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • willis_1983 Phillip Palmer (@willis_1983) reported

    @KiPos_info @MSFT365Status @Outlook we are having the same issues. Bad patch?

  • HaggisKiwi Phil D 🚫🍍🍕💉💉💉💉 (@HaggisKiwi) reported

    @Outlook Seems to be an issue at sender end. Thanks for the prompt response.

  • jjenreich Jen Reich (@jjenreich) reported

    .@MicrosoftHelps is Outlook for Mac down? My inbox has not updated since last night! @Outlook #Outlook

  • daveburto1 david burton (@daveburto1) reported

    @Outlook I have tried all the sync issues and re adding account and everything and still the app isn't working or showing my emails or folders or syncing I dm you with my screen shots

  • iamjessbarnes JAB! (@iamjessbarnes) reported

    @Outlook your app is not working. What is going on? It keeps freezing #outlook

  • ResourcefulMom Amy Lupold Bair (@ResourcefulMom) reported

    @gmail I just tried switching from new @Outlook to the legacy version and the missing emails appeared again. Problem solved!

  • scurvydog9 scurvy dog (@scurvydog9) reported

    @MicrosoftHelps @Outlook GREED IS EVIL SPAM IS GREED EXESSIVE SPAM IS UNWARRANTED STRESS I RECIEVE 300 SPAM PER DAY YOU PERMIT SPAM EXACERBATING MY MEDICAL PSYCHOLOGICAL PROBLEMS MAKING YOU LEGALLY CULPABLE MY EMAIL ACTIVE SINCE '97 THIS ISSUE IS NEW STOP IT

  • tulipwindmill Angela Mathers (@tulipwindmill) reported

    @Outlook @JimDraven My friend is having a similar issue. She has lost her profile pic,lost her inbox etc options for a bit. Junk is working though.

  • deanleigh Dean Leigh (@deanleigh) reported

    Agghh @Office365 why have you broken 'Dictate' in @Outlook . The command 'New Line' now writes the words 'New Line'. The newly added 'Auto Punctuation' doesn't seem to do a thing. Why have you broken something that was so good?

  • DonaldTreeHive Donald Farmer (@DonaldTreeHive) reported

    @SQLAllFather @Outlook I don’t understand why MSFT are so bad at this aspect of design. Trans is dreadful. Outlook too. People need to be able to switch off notifications. It’s not a nice-to-have. It’s a critical issue for the emotional health of many users.

  • RedgeJahreis Reggy Jahreis (@RedgeJahreis) reported

    @KiPos_info @MSFT365Status @Outlook Hi, Unfortunately here the same issues at 2 different customers. I hope that a fix comes available asap!

  • CwdSubs CWD Subs (@CwdSubs) reported

    Hey @Outlook , when Gmail-style keyboard shortcuts are selected, the "V" shortcut no longer opens the "Move to folder" dropdown. It has stopped working about six weeks ago. Please fix - thanks. (Ad-Free Outlook subscriber here.)

  • valkemarr Valke Mercado (@valkemarr) reported

    @Outlook please confirm how to fix the constant closing and reopen of your app? Since yesterday this has been a headache.

  • trading4waves2 Justin Lee (@trading4waves2) reported

    @Outlook How come @outlook is not informing their users about the server outage?

  • HaggisKiwi Phil D 🚫🍍🍕💉💉💉💉 (@HaggisKiwi) reported from Wellington City, Wellington

    Anyone having issues with work emails in #Outlook today? Not seeing anything specific to #APAC on @MSFT365Status or @Outlook #WorkQuestion

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