Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Marseille, Provence-Alpes-Côte d'Azur 4
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • EngAlharby Khaled G Alharby (@EngAlharby) reported

    @MSFT365Status @Outlook Still not working

  • chaiwala_andrew something (@chaiwala_andrew) reported

    @Outlook my account got blocked, even though I haven't sent a mail in months, And the recovery option through phone is not working, it tells me to choose another option. All my academic documents, banking apps are connected to the account. Give my account back to me.

  • danzrc88 danielle cumberbatch (@danzrc88) reported

    @sujitk88 @Outlook @Microsoft I’ve had the same issue, it’s driving me insane. Did it start working for you?

  • garrybcfc1 “Garry “🌹🌹🌹💙 (@garrybcfc1) reported

    @Outlook hey my email has been down from last night. Tried to log in again and once again reset my email. “ get code” we can’t give you a code right now to your phone “ Why can I not log in to my very important email ?

  • realCoolArrow pinch a cool arrow (@realCoolArrow) reported

    Hey @Office @Outlook why the hell does Outlook for Mac work without issues connecting to IMAP & Outlook for Windows suck?

  • mrnathancarlson Nathan Carlson 🌱 (@mrnathancarlson) reported

    I have never bailed from using an app faster than finding out @Outlook injects actual ads that look like emails directly in the inbox. @Microsoft why do you have to make everything so terrible?

  • pushkar140875 Pushkar (@pushkar140875) reported

    @Outlook Its still not working.

  • KijktSharm918 Sharmila Kijkt (@KijktSharm918) reported

    @rriiicccoo @Outlook @MicrosoftHelps We all have to wait. I guess Microsoft needs another day to solve their Outlook issues. But this isn't a problem with your account. It's an Outlook issue which affectz many users.

  • EvanHerd10 Evan Herd (@EvanHerd10) reported

    @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.

  • BrianJoslyn Brian Joslyn (@BrianJoslyn) reported

    If it's not one thing then it's a ***** ******' other. @Microsoft @Outlook is either still down (for some) or finally back up after way too long. Hopefully, someday, they'll actually learn something.

  • EvanHerd10 Evan Herd (@EvanHerd10) reported

    @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.

  • redman1968 Neil (@redman1968) reported

    @MSFT365Status @Outlook Hey @grok how many hours was microsoft Outlook down world wide?

  • sujitk88 Sujit Kulkarni (@sujitk88) reported

    @danzrc88 @Outlook @Microsoft Tried this in my laptop, I switched to a VPN and it resolved immediately, likely an IP throttling or network issue. If you're stuck, give VPN a try. Before that clear all cache cookies from the browser and use the Outlook Web instead of the Outlook application.

  • TheRoyalHer TheRoyalHer (@TheRoyalHer) reported

    So @Outlook still not working. Its spotty on "new outlook" which is ******* trash and "classic outlook" won't connect. @Microsoft @Office

  • consumright ConsumrighT (@consumright) reported

    "If @Outlook (and windows more generally) can detect issues, why can’t they clearly identify the problems and provide relevant solutions? Typical @Microsoft & @Windows oversight! 4/4

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