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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brussels, Brussels Capital 5
Paris, Île-de-France 35
Toronto, ON 18
Grand Rapids, MI 4
Inwood, WV 1
Hayward, WI 1
Eichstätt, Bavaria 1
Norcross, GA 1
London, England 24
Xalapa de Enríquez, VER 2
Dallas, TX 22
Houston, TX 8
Township of Evan, KS 27
Gien, Centre 1
Adelaide, SA 11
Rotterdam, zh 1
Southbury, CT 1
Wyckoff, NJ 1
Plymouth, England 2
Covington, GA 2
Cleveland, OH 5
Sullivan, MO 1
Moab, UT 1
Sainte-Luce-sur-Loire, Pays de la Loire 1
Constantia, NY 1
Cape Coral, FL 1
Woodbridge, VA 8
Retiers, Brittany 1
Lakewood, TN 1
Prince George, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • LeYaoguai
    S 🇩🇿 (@LeYaoguai) reported

    @Outlook I’m having the 503. X FEServe error when trying to log in …

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • DonnaSpaGal
    Donna Adinolfi (@DonnaSpaGal) reported

    Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @HollyKing810925 @Outlook Volan_xyber can fix this.

  • dwpilgrim
    Dean (@dwpilgrim) reported

    @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @MartGHtTx @Outlook Volan_xyber can fix this.

  • drewbiebertbh
    Gurjot S (@drewbiebertbh) reported

    @Outlook fix the issue pls

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