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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Welshpool, Wales 1
Montmacq, Hauts-de-France 1
Newark, NJ 2
Sicklerville, NJ 1
Town of Mishicot, WI 1
Mandeville, LA 3
Croydon, England 4
London, England 29
Quito, Pichincha 27
Santa Clara, CA 2
Portsmouth, England 3
Carmona, Andalusia 1
Wicklow, Leinster 1
Bangor, Wales 1
Rixensart, Wallonia 1
Saint Andrews, Scotland 1
Garland, TX 1
Sugar Land, TX 1
Bellingham, WA 1
Lake Worth, FL 1
McKinney, TX 3
Naperville, IL 1
West Kelowna, BC 1
Champaign, IL 1
Ava, IL 1
Cape May, NJ 1
Cary, NC 1
Surprise, AZ 1
The Bronx, NY 2
Oldham, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cjl85718
    Craig (@cjl85718) reported

    @outlook mail down hard on iPhone. Keeps requesting login while stating too many attempts made at login. Zero attempts actually have been made. Works on iPad and PC - for now.

  • whatbluecheck
    K2 (@whatbluecheck) reported

    @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

  • Fox32Mode
    Jeff Fox (@Fox32Mode) reported

    @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • blkcapholdings
    CODY RICHARDSON (@blkcapholdings) reported

    @Outlook Clearly the fix isn’t fixed. Test first, not last.

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • 2_youngy
    Mark Young (@2_youngy) reported

    @Outlook your emails are still not working!

  • leidianamarque1
    Leidiana Rahn (@leidianamarque1) reported

    @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

  • Brett_Paddock
    Brett Paddock (@Brett_Paddock) reported

    @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

  • JessicaMelia17
    Jessica Melia (@JessicaMelia17) reported

    @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • Mosh_Pit_Chad
    Mosh_Pit_Chad (@Mosh_Pit_Chad) reported

    @Outlook any solutions to your email outage for iPhone?

  • Ofelializc12198
    Ofelia lizcano (@Ofelializc12198) reported

    @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

  • LindsMAF29
    Lindsay 🌸 (@LindsMAF29) reported

    @Outlook FIX YOUR ****

  • MrJoeRobinson
    Joe Robinson (@MrJoeRobinson) reported

    Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

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