Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 19
Sydney, NSW 12
London, England 12
Paris, Île-de-France 9
Brisbane, QLD 8
Woodbridge, VA 7
Seattle, WA 6
Miami, FL 6
Melbourne, VIC 6
Phoenix, AZ 5
Chicago, IL 5
New York City, NY 5
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Newton Abbot, England 4
Leeds, England 4
Kansas City, MO 4
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Grand Rapids, MI 3
Calgary, AB 3
Manchester, England 3
Cleveland, OH 3
Tucson, AZ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymelbe Ph. D. Jérémie Melchior #SurfaceDuo (@jaymelbe) reported

    @windowsinsider some news... had the same issue in Android. Seems like it is because of @Outlook .. had to disable administrative rights from Outlook because it was preventing me from setting a high than 5 min timeout for the screen. Any idea how to disable that on Windows now?

  • janedaymusic Jane Day (@janedaymusic) reported

    why i hate @Outlook email: it is EXCRUCIATINGLY slow and glitchy. it is not nice to look at nor does the layout even make sense. WHY DOES IT AUTOMATICALLY DELETE AN EMAIL THAT I RSVP TO? I STILL NEED THE ******* EMAIL TO GIVE ME INSTRUCTIONS FOR THE MEETING

  • AmyHambrook Amy Hambrook (@AmyHambrook) reported

    @Outlook I have created rules for emails from people that are moved to a folder. Problem is, I don't receive email notifications for these folders. I can't find anything in the rules to add a notification. Can you help?

  • hinnypatel Hinesh Patel (@hinnypatel) reported

    @Outlook hi, i cannot login to my account for years and need it for fb reset as account is attached to my old micrsoft account. Cant do the reset as its not working online when i click no longer have access to these, as numbers changed and secondary email wss my uni one.

  • JuPornet Julien PORNET (@JuPornet) reported

    @NervousEquivlnt @Outlook I have the same problem...

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @RyanBorn @Outlook They did respond and say it’s a known issue that they are working on. That was about 2.5 hrs ago. BTW deleting and adding your account back is evidently a temporary fix, the users who tried it said the issue returned after an hour or so

  • Alfonsiawarrior Kim Johnson (@Alfonsiawarrior) reported

    @Outlook - can s.o. help! i am always apologising to suppliers + internal colleagues because Outlook never notifies/emails don't pop up when I'm in another folder. its mad i say it a couple times a day! "i am so sorry there's an error w Outlook & i only just noticed ur email!😠

  • sk8r815 The Winter Snail (@sk8r815) reported

    @Outlook I'm trying to create an email account but every time I do it says there is a temporary problem

  • k_lemona khalid.Q (@k_lemona) reported

    @Outlook I lost my account after I moved from USA to Saudi and lost my phone.When I tried to sign in I have to have the code which is sent to my old phone number. Now I can’t use it and when I tried to recover it it’s too hard for me to remember that much information. I need help

  • andrewconnell Andrew Connell (@andrewconnell) reported

    @gavinbarron I did... a few years ago. The switch wasn't bad... I picked @outlook.com address & it mostly works. But way too often, #MicrosoftIdentity & @AzureAD get confused even when I signin with that MSA, it shows my old email, confusing me with my AAD account.

  • yusepbcn Jo (@yusepbcn) reported

    @Outlook Hi there. It seems it was some short outage on your side. After few minutes it came back. Maybe i tried to access in the middle of some deployment.. :) thanks.

  • SebastianCala Coach Cala (@SebastianCala) reported

    @Outlook Hi... I'm having problems with my accounts...I receive notifications to restart my session in Outlook and Gmail... I had to change my password but it's not working again... Is this a temporary problem or the security of my account might be in danger? Thank you

  • ReeceRedding2 Reece Redding (@ReeceRedding2) reported

    @Outlook Hi I cannot access my email as it keeps asking me to verify but only has my old number and another email which has the same issue too, I have tried to recover but the automated system won’t let me, can you please help as I have a lot of important emails I need to access

  • NervousEquivlnt ngrahamdg (@NervousEquivlnt) reported

    @RyanBorn @Outlook Good to know it's not just us. Deleting the mail account from Outlook and adding it back has fixed it for a couple of people, hopefully MS can fix it on the backend though. Opened a ticket with MS Support, waiting on a response.

  • nitinbansal21 nitin bansal (@nitinbansal21) reported

    @Outlook Hello Outlook Support your new version is not working. Sent emails were not getting out. Got to know that two days later. Switched to the old design immediately. Please roll back the new version. I am using MacBook Pro Big Sur 11.2.2 Release it when it is properly tested

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