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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 9
Trujillo, La Libertad 1
Brandon, MS 1
Festus, MO 1
Vannes, Brittany 1
London, England 11
Mokena, IL 1
Winsford, England 1
Zephyrhills, FL 1
Boston, MA 2
Buffalo, NY 1
Paris, Île-de-France 14
Stockport, England 2
Hamilton, ON 1
Liverpool, England 22
Adelaide, SA 1
Hastings, England 1
Columbia, SC 2
Pittsburgh, PA 6
Toronto, ON 5
Seattle, WA 6
North Wales, PA 1
Manassas, VA 1
Spokane, WA 2
Manchester, England 5
Jefferson City, MO 3
Arlington, VA 3
Fullerton, CA 1
Surrey, BC 1
London, ON 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyLynnOrg
    Amy Lynn (@AmyLynnOrg) reported

    I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.

  • FROMOTHERSIDEBY
    FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

  • johnellison
    John Ellison (@johnellison) reported

    Please don't email me at the moment, @microsoft @Outlook is down on my PC issue might be wider than just me

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @Outlook when can you guys fix the new outlook desktop program so that it can function and have the features of the old outlook program you took from us? It still is struggling to paste excel charts and this is an issue I reported for over more than a year.

  • Mikaidesu
    Mikai (@Mikaidesu) reported

    @Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!

  • janieho16
    Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Microsoft Outlook mobile app is scary. Anyone have issue with the body of draft emails disappearing, permanently, when opening? 6x long draft emails, weeks' research. Gone on desktop too. Forums have the same issue. DM support here takes wks to converse, always forgets issue🙄

  • Aza09100
    Assiah (@Aza09100) reported

    @ginez_17 @Outlook same issue, have you find a fix ?

  • saballo_jos
    Jose Saballo (@saballo_jos) reported

    For several days, I’ve been trying to access my Outlook account but keep getting errors like “try again tomorrow.” I’m wondering if I should consider my account lost in this endless loop of poor service and distress. @Microsoft @Outlook

  • SC_Gracie
    America First JanieB (@SC_Gracie) reported

    @KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365

  • BytestarX
    🕊️Byte💙Star🕊️ (@BytestarX) reported

    @Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?

  • zort70
    Ian Knight (@zort70) reported

    Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n

  • SiliconShecky
    Shecky - Just me, Ninja Warrior (@SiliconShecky) reported

    Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook

  • zort70
    Ian Knight (@zort70) reported

    Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end

  • chrsdcook
    Resist and Persist (@chrsdcook) reported

    @Outlook PLEASE fix search function on Outlook/Hotmail ASAP! I am unable to search emails and respond to earlier emails and threads and it is disrupting my work! Tons of other people complaining about same problem. Please fix ASAP thank you!

  • BytestarX
    🕊️Byte💙Star🕊️ (@BytestarX) reported

    Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this? @onedrive @Outlook

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