Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 14
Los Angeles, CA 12
Paris, Île-de-France 11
London, England 11
Seattle, WA 11
Brisbane, QLD 10
Houston, TX 10
Denver, CO 9
Melbourne, VIC 8
Chicago, IL 8
Phoenix, AZ 7
Toronto, ON 7
Montréal, QC 7
Liverpool, England 6
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • InnerPhoenix420 Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook *insert major swearing* how many days of You've tried to sign in too many times with an incorrect account or password. am i having to deal with ?. its been over a week since i been able to log into my account. you guys having a hacker issue or ddos ? whats going on ???

  • drsrinivas_rjy drasrao (@drsrinivas_rjy) reported

    @Outlook I am not getting code on mobile. Getting message, that code is not working. What to do to recover my hotmail account?

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @16dubs @MicrosoftHelps @Outlook Sorry your account got blocked Has the Microsoft customer care fixed the problem yet?

  • ToweC towe🌲🦌🪾🍁🍂 (@ToweC) reported

    @Outlook Hi! I've spent a week trying to login to my email and trying to contact your support. Can you please help me?

  • sheaf_nl Sheaf (@sheaf_nl) reported

    @yejixryujin @Outlook Hundreds if not thousands are having this problem, and not even an acknowledgment of the problem from Microsoft.

  • DaniiHoran93 Danii🌦️ (@DaniiHoran93) reported

    @MichelleySFPR @Microsoft @Outlook I'm also having trouble logging in.

  • sheaf_nl Sheaf (@sheaf_nl) reported

    @Outlook Please acknowledge the authentication problem you’re having and tell us if you’re working on a fix. Hundreds of people are locked out of their accounts!

  • MichelleySFPR MICHELLE 💫 (@MichelleySFPR) reported

    Is anyone having issues with logging into outlook? I can’t access my emails at all after changing my password and following all the recovery prompts. All my social media and important files, flights, etc are in that email @Microsoft @Outlook

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook can @Microsoft please fix the new Outlook Desktop program? It is awful compared to classic. You cannot even do basic things and I been telling Microsoft this for a year and plus. Still cannot do basic tasks. Not to mention search is awful.

  • sunnyManti SunnyWeathr☀️ (@sunnyManti) reported

    Really hate to be a boomer but @Outlook please let us sort by last modified on the web app???? If I get an email on Friday and I reply on Monday, why do I still have to scroll down all the way to Friday when I just modified that conversation????

  • znon34 Zer0 (@znon34) reported

    @Outlook @MicrosoftHelps email has been down for last two days as it has been for many others. I have been receiving zero support. Can someone please help address this please?

  • MichelleySFPR MICHELLE 💫 (@MichelleySFPR) reported

    @sheaf_nl @yejixryujin @Outlook Any ideas on how to fix this issue??? 😭😭😭😭😭😭😭

  • SyddellAnna Anna Syddell (@SyddellAnna) reported

    @GemmalipsGemma @Outlook I have the exact same issue!! Keeps saying that I’ve attempted too many times with incorrect account info etc & absolutely nothing I do is getting me back in

  • MaccSewingSolut CornoviiQueen (@MaccSewingSolut) reported

    @Outlook cannot sign in on new app on cell phone. Have changed PW 5 times, used codes, input security letters. Still does not f***ING work.

  • yb5ycdnrrn Connie Baby (@yb5ycdnrrn) reported

    @Microsoft @Outlook @MicrosoftHelps ACKNOWLEDGE THE PROBLEM THAT YOUR USERS ARE HAVING AND FIX IT!

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