Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 48
London, England 40
Bogotá, Distrito Capital de Bogotá 37
Sydney, NSW 31
São Paulo, SP 28
Paris, Île-de-France 26
Mexico City, CDMX 25
Madrid, Comunidad de Madrid 17
General Alvear, BA 14
Lima, Provincia de Lima 13
Quito, Provincia de Pichincha 12
Medellín, Departamento de Antioquia 11
Santiago, Región Metropolitana 11
Rome, Lazio 10
Barcelona, Catalunya 10
Brisbane, QLD 9
Rio de Janeiro, RJ 9
Toronto, ON 8
Delhi, NCT 8
Manchester, England 7
Sevilla, Andalucía 7
Birmingham, England 7
Melbourne, VIC 7
Montréal, QC 7
Brussels, Bruxelles-Capitale 6
Milan, Lombardia 6
Guayaquil, Provincia del Guayas 5
Los Angeles, CA 5
Marseille, Provence-Alpes-Côte d'Azur 5
Curitiba, PR 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • popart (@PopArt28) reported

    Anyone else having issues with @Outlook ? My junk is now going to my inbox???

  • Molly Molly💙 (@springmollymoo) reported

    @Outlook @marcjacobs88 Hey Henry take a look on Twitter trends it’s happening to everyone,why don’t @Outlook try fixing the problem instead of wading through DM’s that will only be answered by the same automated message.

  • Linda (@lindakellner) reported

    @Outlook what happened to the exclusive inbox? I can see everyone seems to be having these issues, all spam coming into inboxes!

  • LGKehoe (@LyndaGK) reported

    Hey @Outlook please fix the spam filter. Getting everything in my inbox is not fun

  • Stuart (@Dr_Dreps) reported

    @deyoaj @Microsoft @Outlook Very much worse TODAY! Time to shut down this Hotmail account and switch to GMAIL.

  • PartyLikeIt'sJan202021 (@donna_g8585) reported

    @SarahCathCollin @Outlook It may not be a coincidence that it happened on a U.S. holiday. @Outlook may have had a planned update that broke. Over the years I have noticed Outlook issues on holidays. For all we know, it could be a hack.

  • Shawn (@spfarrelltweets) reported

    Why hasn't @Outlook commented on its broken spam filters? Knowing that they're working toward a resolution would put a lot of users at ease.

  • Waste'win (@DakotaLadee) reported

    Fix your SPAM filters! This is ridiculous @Microsoft @Outlook

  • Deyo - 데여 (@deyoaj) reported

    Its like my hotmail/outlook junk filter is broken. All the emails that are obviously spam and used to go straigh to junk are showing up in my inbox. @Microsoft @Outlook whats going on?

  • Ghost80 (@Ghosty8080) reported

    Goofy @BillGates and his incompetent @Outlook team …fix this bs you clown a$$ hoes

  • (@TRIGRVM___) reported

    @Outlook You need to fix your spam filters - quite a number of people's inboxes have been flooded with junk mail for at least the past few months but especially today, it's gone insane

  • The Brutalist (@TBrutalist) reported

    Hello @Outlook I see that I am one of many receiving spam emails into my inbox whilst the junk filter seems to have given up. Are you working on fixing this issue for all?

  • simona (@sivenboys) reported

    @Olfatdad @Outlook I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately

  • Jennifer (@Jenweb99) reported

    @georgiebingham I still use Hotmail, and this issue is driving me crazy! @Outlook

  • chance autry (@cda91) reported

    @Outlook why is my spam filter broken

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