Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alcázar de San Juan, Castilla-La Mancha | 41 |
| Paris, Île-de-France | 23 |
| Madrid, Comunidad de Madrid | 17 |
| London, England | 15 |
| Woodbridge, VA | 14 |
| Chicago, IL | 11 |
| Denver, CO | 9 |
| Seattle, WA | 8 |
| Toronto, ON | 8 |
| Fulham, England | 7 |
| Ashburn, VA | 7 |
| Dallas, TX | 7 |
| San Diego, CA | 6 |
| New York City, NY | 6 |
| Bristol, England | 6 |
| Sydney, NSW | 6 |
| Montréal, QC | 6 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Miami, FL | 5 |
| Las Vegas, NV | 5 |
| Southampton, England | 5 |
| Manchester, England | 5 |
| Bowling Green, KY | 5 |
| San Jose, CA | 5 |
| Los Angeles, CA | 4 |
| Colorado Springs, CO | 4 |
| Perth, WA | 4 |
| Ottawa, ON | 4 |
| Boston, MA | 4 |
| Toulouse, Occitanie | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Rudd
(@KirstR92) reported
@Outlook why won’t it allow me access to my emails???? One minute it’s saying server issues the next I get an error message, I need access to them asap! I’ve been trying all day
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Sharock
(@gursharan_gs123) reported
@MicrosoftHelps Please help me! I have been encountering 401 and 500 error while trying to access my emails. I need to access my mails urgently. I have tried different browsers, VPN, clearing cache, changing password. But nothing seems to work. @Outlook
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Kevin
(@Kevin_T21) reported
@Outlook Is outlook down, I can't login to my email account
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bravetofu.sps
(@bravetofu_) reported
@lang_willar @Outlook @Microsoft Yeah, the outage seems to still be ongoing, which means there's no way to send or receive emails.
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patrick lang-willar
(@lang_willar) reported
@bravetofu_ @Outlook @Microsoft I get this answer when I try to login from the web incognito mode and my app is down ... not receiving no able to send mails ? UTC Date: 2025-07-10T09:20:43.528Z Client Id: 2AE51DB7BF78421A8D115ECA96626025 Session Id: 59299199-a819-4147-a195-105698995673 Client Version: 202506200
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Rǝkha
(@rekh01) reported
What’s going on with Hotmail!? Can’t login!!!! @Outlook #Hotmail #FirstWorldProblems
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Cherry
(@Daddys444girl) reported
@Outlook your servers are down for millions of people worldwide, can you please release a statement so people can know when to expect access back into their accounts again?
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Joe Heys
(@joeheys) reported
@Outlook every single time I try and log into my email account, I get a message saying ‘too many requests’ and then I’m kicked out. I rely heavily on my emails for work. Please can you sort this out? I’ve had endless problems with you as an email provider lately, you’re a joke.
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chloe wilson ✨
(@chloeewilsonn4) reported
@GeneDavidKirk @Outlook Yeah my partner can’t get into his account keeps coming up error.
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Ross O'Donovan
(@BoratRobert) reported
@Outlook Is Mr Gates available to fix it as it seems like no one else can... Absolute embarrassment is Hotmail outlook now I know why my mates jeer me for using it
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Abi Edwards 🌸🏴
(@AbiEdwards01) reported
Seriously, @Outlook is STILL DOWN!!! How is this acceptable? It’s been hours and hours now!!!
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Michael Antonucci
(@MichaelAntonuc4) reported
@Outlook my emails are not working is there a problem with the server?
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John Cairney
(@intgom) reported
@Outlook You've been down for around 12 hours now - and counting. What's going on and when will you fix it?
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himali 🤍
(@himalijadeja) reported
@Outlook my primary outlook is not working and I’m not sure why, I am receiving emails on the account but unable to open anything and it’s not refreshing. I can’t log in on safari either. I have 2 other email addresses which I can access just fine, please help asap!!
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Jess Plant
(@IAmJessPlant) reported
Outlook appears down across multiple platforms (for me it is down on the web browsers, Windows app, and Android app). I am missing a meeting, and I know that I have some important emails waiting. Hopefully @Outlook will have a fix soon.