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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gien, Centre 1
Adelaide, SA 11
Rotterdam, zh 1
Southbury, CT 1
Wyckoff, NJ 1
Plymouth, England 2
Covington, GA 2
Cleveland, OH 5
Sullivan, MO 1
Moab, UT 1
Sainte-Luce-sur-Loire, Pays de la Loire 1
Township of Evan, KS 26
Paris, Île-de-France 34
Constantia, NY 1
Cape Coral, FL 1
Woodbridge, VA 8
Retiers, Brittany 1
Lakewood, TN 1
Prince George, BC 1
Canton, IL 1
Oshawa, ON 1
Pittsboro, NC 1
Bracebridge, ON 1
West Malling, England 1
Warner, NH 1
Mumbai, MH 1
Noida, UP 1
Rockwall, TX 1
Montréal, QC 12
Le Havre, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @hotmail @Outlook not working

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

  • simoncarrington
    Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported

    @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

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