Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 27
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 24
Woodbridge, VA 14
Chicago, IL 13
New York City, NY 9
London, England 9
Atlanta, GA 8
Minneapolis, MN 8
Seattle, WA 8
Sydney, NSW 8
Houston, TX 8
Montréal, QC 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Bristol, England 6
Ashburn, VA 6
San Jose, CA 6
Midland, ON 6
Boston, MA 5
Bowling Green, KY 5
Manchester, England 5
Toronto, ON 5
Columbus, OH 5
Sacramento, CA 5
Miami, FL 5
Melbourne, VIC 5
Calgary, AB 5
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sammyj2710 samantha lane (@sammyj2710) reported

    @Outlook Hello, been having trouble syncing emails on Samsung S10, haven't synced since 24 September.

  • carlybride_ ~ CB ~ (@carlybride_) reported

    @Apple @Outlook I can’t access my emails via my iPhone. I keep getting a message saying ‘Cannot get mail, the mail server is not responding’ I’ve tried all resolutions that I’ve found online but none work. Is this a wider issue or just my phone? Can you help

  • wegettingthere1 gettingthere (@wegettingthere1) reported

    What is problem with @microsoft @hotmail @outlook they keep trying to close my account and refusing my passwords. Many of my online accounts have my hotmail address which makes me wonder if this is a scam?

  • Ms_Lazar Ms. Lazar (@Ms_Lazar) reported

    @StefanyR_FLMS i thought it was just me -- @Outlook really need to fix this!!! your gifs make me enjoy reading the sub list!

  • PKo3 PKo3 (@PKo3) reported

    @sympmarc @Outlook @comcast Not just comcast, I have the issue with other IMAP mailboxes too.

  • TwoCowsGames Two Cows Games ✈️ WA (@TwoCowsGames) reported

    I got the new iPhone 13 Pro from @AppleSupport and my @Outlook emails will not download. This happened a few weeks ago too. I had to delete and add the email. Except now that fix is not working. "Cannot connect to the server." Please fix this. I need my emails to load.

  • emclient eM Client (@emclient) reported

    @sivaparvati @peter_jones447 @Outlook Hi, we are sorry for the inconvenience, the connection itself is still secure even without oAuth, just the login method is less secure (but that does not mean there is no security at all). It also seems MS started rolling out a fix today on their servers, thankfully.

  • sajithm78 Stupid Common Man (@sajithm78) reported

    Even after indexing the search is not working in @Outlook . All of the available trouble shooting is done but issue is yet to be resolved. Pls help if there are anything other than doing a repeat indexing. Thanks in advance.

  • candidonogueira Candido Nogueira (@candidonogueira) reported

    @Jaime_Rivera @Outlook Working fine here. Getting all notifications...even when using my Apple Watch S4. Zero issues thus far.

  • luizap1 Luiza 💙🌍🌻 (@luizap1) reported

    @Outlook help, having issues getting any emails since 24 Sept

  • themobilewo Mobilewo (@themobilewo) reported

    @Outlook @AtThePinGolf I just changed my phone day before yesterday, signed in again to outlook on my new phone, and the (so called deleted contacts) contacts show up on my phone without any issues and just suddenly decided to disappear today? If it was some syncing issue, the contacts wouldn't have..

  • rchetan33 Rana chetan (@rchetan33) reported

    @Outlook your service is getting slow day by day. Today also server is running very low . frustrating 😤

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    Hi @Outlook, why won't you fix the issue with your notifications? I've been complaining about your apps for years, and you've still not fixed it

  • ShadowXVII jake:// (@ShadowXVII) reported

    @MSFT365Status @Outlook has been freezing on Desktop multiple times over the past few days. Affecting multiple users and computers... emerging issue? Version 2109 Build 16.0.14430.20224 64-bit

  • vkyzia Waqas Zia (@vkyzia) reported

    Today i am having problem in @StormFiber ... unable to send or receive POP3/SMTP emails from @Outlook

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