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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hebburn, England 1
Everson, WA 1
Liverpool, England 41
Valladolid, Castille and León 1
Santa Monica, CA 2
Waxhaw, NC 1
Madrid, Madrid 4
Milton Keynes, England 1
Quito, Pichincha 26
Brussels, Brussels Capital 3
Sunderland, England 2
Stamford, CT 7
Marietta, GA 1
Oakland, CA 3
Shek O Village, Southern 1
Dubai, Dubai 1
Branford, CT 1
Valencia, Valencia 1
Millis, MA 1
Airdrie, Scotland 2
West Chester, PA 1
Township of Abington, PA 2
Atlanta, GA 6
Baltimore, MD 4
Villemomble, Île-de-France 5
Berlin, Berlin 1
Woodbridge, VA 12
Adelaide, SA 8
Jackson, MN 2
Bridgend, Wales 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KatsFaith13
    Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported

    @Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • srijansen39
    Roni (@srijansen39) reported

    @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

  • jhowardsc
    J.Howard (@jhowardsc) reported

    @MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?

  • Jeffnel429545
    Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • Rylee_Foxx
    Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reported

    Is @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔

  • spangger
    gee spang (@spangger) reported

    @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • CryptoKong59483
    CryptoKong (@CryptoKong59483) reported

    How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • fiogozalo
    fgozalo (@fiogozalo) reported

    @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

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