Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 10
London, England 9
Sydney, NSW 8
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_LAFC_16 Joe Evans (@Joe_LAFC_16) reported

    @Outlook Hi there, I’m having trouble recovering access to my long-standing Hotmail/Outlook account. I’ve tried resetting the password several times, but it still won’t let me sign in. Could you please assist me in regaining access?

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • _itzamanderrrr_ Amanda (mans) (@_itzamanderrrr_) reported

    @Microsoft @Outlook can you get your stuff together i can’t access my work email!!! It won’t let me swap between emails or sign in!

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @marathonrunnin @Outlook Sorry you can't sign into ya account man this is really frustrating Has the support team rectified the issue yet?

  • ROUTEMagazine66 ROUTE Magazine (@ROUTEMagazine66) reported

    @Outlook Do you have any live human beings who can assist customers when they are having technical problems? Your customer service has really been subpar and disappointing. @Office

  • lordbaal1 lord baal (@lordbaal1) reported

    @Outlook Your spam detection for the past week have been broken.

  • itsmsroper Ms. W. Roper (@itsmsroper) reported

    @Outlook I need a thumbs down or eye roll email response emojj asap

  • Greathorny52402 Greathornytoads (@Greathorny52402) reported

    @BillGates @Outlook @Microsoft What's going on with Outlook/365? Is it down? You authenticator app is not receiving the notifications too Is you system under attack? What's going on?

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @MadNorii @Microsoft @Outlook Microsoft support can really get on my nerves they don't respond most of the time sorry ya couldn't access your mail..has the problem been rectified yet?

  • UrBoi_Rome95 Christopher Romero (@UrBoi_Rome95) reported

    @Outlook are your servers down I can’t get in my email . I need to get in my email.

  • TheSkipss Matt 🇯🇵 (@TheSkipss) reported

    It constantly amazes me how terrible @Outlook remains to be. It is just baffling how bad the UX is and how utterly inconsistent it is. I would actually be shocked if those working on it actually use it, because how could they immediately not see all of the glaring issues????

  • angryknob donald * (@angryknob) reported

    In total this week, I have used up over two hours of MY mobile airtime to try and speak to someone regarding this @outlook connectivity outage @MWEBTweets. I have yet to converse with a human at that company and issue is still not resolved. #Fail

  • CA75253969 CA75 (@CA75253969) reported

    @InnerPhoenix420 @Outlook this happened just now to my hotmail account as well, "you have tried to sign in too many times with an incorrect account or password", and when I tried to have a security code sent to my phone, I typed in the last 4 digits as it requested, but cannot get any code. Are MS hacked?

  • seabiscuit7 HorseBelle (@seabiscuit7) reported

    @Office @Microsoft @Outlook Why has #Outlook365 mail stopped spell checking? I repaired it, but see posts online of same problem

  • AG_Hays Arthur Garfield Hays (@AG_Hays) reported

    @Outlook Both my @Outlook email accounts are down ! I have changed NOTHING and log-in says my passwords are incorrect when I have checked them over & over again while Your sys won't email #Gmail w/ recovery code ! Be Straight with your users @Outlook #Collapse !

Map Check Current Status