Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 10
London, England 10
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Southampton, England 5
San Diego, CA 5
Manchester, England 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sammi_castle 𝐒𝐚𝐦𝐚𝐧𝐭𝐡𝐚 𝐂𝐚𝐬𝐭𝐢𝐥𝐥𝐨 (@sammi_castle) reported

    @LTPaulinee @Outlook I saw they’ve been tweeting apologies so I do believe it’s down! Happening for me too

  • jz7782 JZ (@jz7782) reported

    @Edina87 @Outlook having same issue

  • srbatten Mr. B (@srbatten) reported

    @Defnotaspoof @Outlook Don’t make any changes on your end It is a Microsoft problem

  • AmandaKrupa Amanda Krupa, MSc (@AmandaKrupa) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook I had the same problem Thursday with every email I sent from my hotmail and just got notifications today (Saturday) that none of them went through. I’ve used this email address for 13 years and everyone has it…I hope it gets resolved!

  • ddsb_96 Diane🌻 (@ddsb_96) reported

    @Outlook I bought storage because I couldn't send emails. Now I can't receive and send emails!!! It's been more 2 days with this problem. I need to send resumes. I need it asap!!! 😒

  • JuneJustcurious Justcurious (@JuneJustcurious) reported

    @outlook email still down but spam still getting through!

  • iyabor2 Iyabor Langdon (@iyabor2) reported

    @Outlook emails are still not working. When will this be resolved?

  • RoCoYay RoCo (@RoCoYay) reported

    @Outlook why is it running so slow for a week? I can open one email and then times out for all others on the web version.

  • AlienGoT Lisa Kaulitz 🦄🦋 (@AlienGoT) reported

    @Outlook help? Suddenly i get this notification that i'm far over my 5GB onedrive. I deleted all my pics and videos and still i can't read my mail even tho it said now 78% full while it was a few days ago 163% . How can i fix it? Can't recieve mails for days now..

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @Outlook I notice this massive problem isn't making the news. Microsoft, it would help if you made a public statement to explain 2 days of unanswered emails, late work, many job opportunities lost etc... #Microsoft #Outlook

  • quaintjester Jester (@quaintjester) reported

    Hey @Microsoft if you're going to crow non-stop about your AI changing the world, how about applying it to your @Outlook products to finally stop SPAM? It's worse than it's ever been and your decades of crap filtering is consistently terrible at obvious bad emails.

  • RTE5801 R E (@RTE5801) reported

    @Outlook why is outlook down 12 hours with no update from you

  • LeoyMateobob1 Leo y Mateo bob (@LeoyMateobob1) reported

    @Outlook Excuse me, like at what time will the error that the emails do not arrive be fixed?

  • RobertSimeon Robert Simeon (@RobertSimeon) reported

    @Outlook will all emails that didn’t send with the recent outage have to be resent?

  • ANicolsonphoto Alex ⬛⬜⬛⬜ (@ANicolsonphoto) reported

    @meflyingblind @Outlook If go over Microsoft storage it will still cause issues with sending receiving emails even if email storage is ok. So it's either backup elsewhere and delete files from Microsoft storage

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