Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 11
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Sydney, NSW 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4
Boston, MA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MisutaaUrufu 🏳️‍⚧️｜ミスター・ウルフ｜Misutā Urufu (@MisutaaUrufu) reported

    The only account that has access to my passwords is my Apple ID and that is secured with 2FA as well and notifies me on all my devices when something new tries to log on. So, uh, what? /How is my email password being repeatedly broken?/ @Outlook y'all got problems.

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Outlook It works now. The website kept loading for some reason without giving you access to the sign in page. But as of now it works fine. Thank you!

  • LVLollyPopKid Bill S. Preston, Esq. (@LVLollyPopKid) reported

    Update: after bringing the computer home.... It’s down to 92k unread emails in the inbox. By the time I’m done, there will only be 18 months of emails on @Outlook

  • kkmett Keith Kmett (@kkmett) reported from West Des Moines, Iowa

    Hey @Outlook did you know you keep crashing after your latest release? I open the app and it shuts down. Reinstalled the app and it worked for about 30 minutes now back to same coding on open. Device iPhone Xs, iOS 14.3

  • DeneishaCall deneisha (@DeneishaCall) reported

    @Outlook please help me reset and login. I think my account has been hacked.

  • paulcourt101 Paul (aka Gargoyle) (@paulcourt101) reported

    @Scott_Helme @TryGhost @Outlook Ran into a similar problem a few years ago with some single-use links that were emailed out to users. I think we ended up blacklisting a handful of user agents like sendgrid, hotmail link parser, mailchimp, etc.

  • Im_Mike_Y MikeY (@Im_Mike_Y) reported

    @tyroleanlass @Outlook are you using an ios device? I'm having the same issue

  • Scott_Helme Scott Helme (@Scott_Helme) reported

    @SimonZerafa @TryGhost @Outlook The problem is I want to push the new subscribe feature but not if it isn't going to work for a bunch of people :(

  • Mr_CPettit Mr_CPettit (@Mr_CPettit) reported

    @Outlook - the new iOS update has led to outlook crashing the moment it opens. From Twitter it looks like this is happening to others....I have an iPhone XR. A quick fix would be great as it’s impacting work.

  • wademichael22 wade (@wademichael22) reported

    @Outlook is there an outage with the server ?! I can't get into my personal Outlook account, or my school Outlook account. I was able to last night, but I can't get into either account right now.

  • _pallavibajaj pallavi (@_pallavibajaj) reported

    @Outlook why did you mess the search function in recent update? Made it terrible complicated our life further!

  • JodieStafford18 Jodie Stafford (@JodieStafford18) reported

    @Outlook HELP!!! Hi I need to recover a really old email address the recovery form is not working for me please help! HELP

  • space_hey SpaceHey (@space_hey) reported

    @MayorOfEarth @AnTheMaker @Outlook This should've been only a temporary glitch back then! If you want, you can change your email address in your Account settings now!

  • GeekTieGuy Oluf Nissen (@GeekTieGuy) reported

    @berniemaloney @Outlook Oh well spelling error. Thanks Twitter, for not letting me edit tweets.

  • alishaa2001 Alishaa (@alishaa2001) reported

    @Outlook I’m not receiving emails I tried login in and out checked settings everything seems to ok. Are you having technical issues?

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