Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 16
New York City, NY 15
Exeter, England 13
London, England 11
Sydney, NSW 11
Seattle, WA 10
Montréal, QC 9
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Toronto, ON 7
Minneapolis, MN 7
Phoenix, AZ 7
Brooklyn, NY 6
Perth, WA 6
Aurora, CO 6
Toulon, Provence-Alpes-Côte d'Azur 6
Santa Ana, CA 6
Albuquerque, NM 5
Bordeaux, Nouvelle-Aquitaine 5
Woodbridge, VA 5
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Winnipeg, MB 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • atoomey15 Allie Toomey (@atoomey15) reported

    Hey Um whoever took down @SlackHQ, could you do @Outlook next?

  • ashiskar02 Ashis kar (@ashiskar02) reported

    @Outlook is down ? The app is not working..

  • sybbys syb (@sybbys) reported

    Seems there’s no fix for this and I can switch back to old Outlook so… there I’ll be until @msdev @Outlook implements this feature.

  • jeffdoug2 J. D. (@jeffdoug2) reported

    I hate the fact that I can't remove the "send to OneNote" from my Outlook Toolbar (OS X). Freaking @office @outlook people forcing their products down users' throat is peak @Microsoft

  • IAmKale matthewmiller.pem (@IAmKale) reported

    @Outlook So it seems part of the problem is that Zoho's Exchange Active Sync support is mobile-only. I was able to try and use the Exchange option on desktop Outlook when I flipped to the "old" experience but the EAS server info would never connect. It seems IMAP is my only choice...

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @ozwildflower @Outlook Yes, I don't have this issue with other email hosts, don't want to migrate, but finding this & a few other things frustrating, especially when I pay for the privilege & others are free. PS. I'll swap you some enlargement advice for 50 messages a day, to 'fix' my broken website

  • BlueEyedAuzzie Blue Eyed Lady (@BlueEyedAuzzie) reported

    @Outlook how do I get an outlook account thats hacked an insta account shut down?

  • DannyPerring Danny Perring ⭐️⭐️ (@DannyPerring) reported

    @Outlook my wife hasn’t had any new emails today since 00:03am we know for a fact she should have had some come through. Any ideas on how to fix this?

  • makerofthings7 h (@makerofthings7) reported

    Rough housing compliments went too far, as one RPC server with conversational TURRETS offended GOD in the league of Heroes and Congratulatory assemblage REWIND feature needed on SignalR conversation Team to CANCEL and REDO thread by better-best SHA256 MerkleTree @outlook

  • macdeebers Macdeebers (@macdeebers) reported

    @Outlook I tried the New Outlook again today, hoping the problems had been fixed. They haven't. Reverted to old version and calendar events can now no longer be found by searching. With these features not working, why are you releasing a buggy version of Outlook?

  • nyloncake Monica (@nyloncake) reported

    Is @Outlook down????

  • Adam_Dorain May the farce be with you (@Adam_Dorain) reported

    @EmergencyBK @Outlook You can’t really block an email from the mail client. You need to login to the server and block it from there. This also depends on the email address and host you are using. Feel free to pm any other details if you need help

  • Stuart7777 Stuart Townsend (@Stuart7777) reported

    @Outlook @MicrosoftHelps I’m having terrible support issues for request 1035590324. The agent just asks nonsense questions and then wants to archive the case. Please help and DM if you want further information.

  • THEKyleMoffatt kyle moffatt (@THEKyleMoffatt) reported

    @Outlook downloaded the new Mac version yesterday. Searching is a challenge. It's only showing email from this month. I had to manually scroll through to look for something in January. Any idea why or how to fix this?

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @Adam_Dorain @Outlook Thanks, I might do that👍 Can do it with other accounts, at least appears as being blocked, doesn't display again. Really want to just click & block a few a day to reduce the clutter, logging into server, contacting host... ughh Also, if not a block, they shouldn't call it one

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