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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittsburgh, PA 4
Villeurbanne, Auvergne-Rhône-Alpes 1
Brooklyn, NY 3
Windsor, ON 1
Paris, Île-de-France 10
Greenford, England 1
Simpsonville, SC 1
Norfolk, VA 1
Houston, TX 6
Bloomfield Hills, MI 1
Santa Cruz, CA 1
Plymouth, MA 1
Patten, ME 1
Union City, CA 1
Birmingham, AL 1
Fairfield, OH 1
Le Plessis-Bouchard, Île-de-France 1
Barcelona, Catalonia 2
Godalming, England 1
Willard, OH 1
Phoenix, AZ 5
Clarksville, TN 1
Redmond, WA 2
Cornwall, ON 1
Grand Rapids, MI 3
Riverton, UT 1
Newton Abbot, England 4
Egham, England 1
Wembley, England 2
Thibodaux, LA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • gauravjain422
    Gaurav Jain (@gauravjain422) reported

    Any issues on @Outlook , Emails are getting delayed and not received at the other end.

  • bazirkaan
    Sami (@bazirkaan) reported

    @MSFT365Status is outlook down again @Outlook @MicrosoftHelps

  • NeneBrooks81
    Nene Brooks (@NeneBrooks81) reported

    @Smashburger @Smashburger Can I please get assistance with my refund !!!! My email is prettyli*****@outlook.com ! Can I please get my issue resolved !!

  • SeymaShabbir
    Seyma B Shabbir (@SeymaShabbir) reported

    @suoicilatsgnaG @Outlook @MicrosoftHelps Yes same issue. Tried to reach out to microsoft for help but they couldn't solve it. They use support in India, someone working there works with a scam center and was bombarded with spam & hack attempts. I am reducing use on that email and switching to another provider. 🙄

  • IAmSergeyR
    Þetta er Sigurgeir (@IAmSergeyR) reported

    University keeps asking me to hand over my password in order to solve for my @Outlook @Haskoli_Islands email and day planner. Is there an issue with your product or at University server policy administration? This an inordinate annoyance. Please respond with quick fix #Microsoft

  • suoicilatsgnaG
    ⚠️ Matt (@suoicilatsgnaG) reported

    @SeymaShabbir @Outlook @MicrosoftHelps Since tweeting this it seems this issue has been fixed. Wanted to wait a while to see if it happened randomly, but it actually hasn't! Are you still having the same issue?

  • ytechie
    Jason Young (@ytechie) reported

    @jng5 @Outlook Definitely submit feedback for everything you run into. I'm shocked how responsive many of the teams are. I had a dev troubleshoot an edge issue on my machine for hours because I gave him access (external users were having the same issue).

  • dboettger
    ⎝Dominic Böttger⎠ (@dboettger) reported

    @Outlook is driving me crazy. "group of folders cannot be opened", deleted outlook profile, unable to autodiscover, delete user profile, outlook works, next day: unable to open, I am in a loop. Same server, different users, some probs, some not. No addins, no ideas. #wtf

  • HHS_JBirmele
    Jerrod Birmele (@HHS_JBirmele) reported

    Wow, spam message after spam message in my email inbox; probably 30-50 since yesterday, but yet, @MicrosoftHelps @Outlook say it’s user issue. No, it’s not. Just read the other mentions people are reporting with the SAME issue. It’s on your end - fix it.

  • MarciGoodman18
    Marci Goodman (@MarciGoodman18) reported

    @Outlook I have been having the same problem for the last 3 days with Outlook. It gives me an error message that my account is locked and then when it is unlocked, it will not let me send emails. It then says that there is another error and makes me unlock but then it says

  • markolwick
    Mark Olwick (@markolwick) reported

    Looks like the @Outlook Junk Mail filter is broken again. Getting bombarded. Whoever pushed the update that broke it on the Friday before a 3 day weekend should be fired. #outlook #microsoft #fail

  • katkins1982
    Kat (@katkins1982) reported

    @Chellogz @Outlook Apparently they aren’t aware of a problem?!

  • IAmSergeyR
    Þetta er Sigurgeir (@IAmSergeyR) reported

    University keeps asking me to hand over my password in order to solve for my @Outlook @Haskoli_Islands email. And day planner. Is there an issue with your product or at University server policy administration? This an inordinate annoyance. Please respond with quick fix #Microsoft

  • AlexanderLoxton
    Alexander Loxton (@AlexanderLoxton) reported

    @Outlook What is going on....a full week and I cannot access my email account. I need this back asap. what are you doing to fix this?

  • HHS_JBirmele
    Jerrod Birmele (@HHS_JBirmele) reported

    I mean, because, yes, @MicrosoftHelps @Outlook, I really want fake Male Enhancement, Surveys, and fake emails about every other topic known to man kind to come into my inbox every five minutes when trying to conduct legit business. It’s about time you called this a known issue.

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