Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 25
Madrid, Comunidad de Madrid 25
Alcázar de San Juan, Castilla-La Mancha 23
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 11
New York City, NY 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Montréal, QC 7
Manchester, England 6
San Jose, CA 6
Miami, FL 6
Calgary, AB 6
Midland, ON 6
Charlotte, NC 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Lady_Crunk Olwethu-Thando Klaas (@Lady_Crunk) reported

    What's wrong with you @Outlook @Microsoft365 @Microsoft ? WHY HAS LOGGING IN TO EMAIL INBOXES ON WEB BECOME EXPONENTIALLY HARDER THE LAST FEW MONTHS?! F*cking fix it!

  • LaVidaLightning 🇺🇲Corporal Rink Rat🏒⚡🎮🍺 🏴‍☠️ 🇮🇪 roots (@LaVidaLightning) reported

    In the @Outlook app, contacting support for your broken app. Says average wait time in chat is 21 minutes. Been waiting 2 and a half hours so far. Great support. Did you guys forget you offer support through chat?

  • amitsinha249 Amit Sinha (@amitsinha249) reported

    @Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.

  • ethosraps Ethos The Rapper (@ethosraps) reported

    It's unfortunate that @Outlook has the game so locked down because the old Outlook AND the new version are the worst apps in literal desktop existence. Apparently even without Gates signing off on every Windows decision the company is still run like **** #theydontcareaboutus

  • BenMurphyF35 Ben Murphy (@BenMurphyF35) reported

    @Outlook Hi, so I’ve been logged out of my Outlook account, it’s asked me to reset my password but when I do from my phone it doesn’t let me. How can I fix this? I sorta need to get into my emails.

  • kerasinee R3D 8 🉐 (@kerasinee) reported

    @Outlook I need help. I don't understand why when I try to log in to my accounts and Xbox I get this message: "Error: Please retry with a different device, use a VPN, or other authentication method to sign in."

  • ini_inibo Ini Boyhandsum Inibo (@ini_inibo) reported

    @tararose96 @Outlook Same thing happened to me, @Reva_nerd resolved the issue.

  • SniffDown Marko (@SniffDown) reported

    @AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery

  • amitsinha249 Amit Sinha (@amitsinha249) reported

    @Outlook @MicrosoftIndia Kindly addresses this issue as a priority. All my important files are stored on Onedrive.

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook

  • mhinic_ Mare  #ljetogrozna (@mhinic_) reported

    @Outlook New Outlook for Windows suck ! It's slow, ugly, major features missing, not syncing with w calendar on task bar.... i want mail app back for good

  • jasonshifrin jason marc shifrin (@jasonshifrin) reported

    @Outlook how can a company your size not have any way of contacting you directly when I have a major problem with my email account? Absolutely outrageous

  • iMichelleCrane Michelle Crane (@iMichelleCrane) reported

    Anyone else has issues with Hotmail? Introduced a new storage limit without warning. Received no emails all day, now I’ve paid for the upgrade told I won’t get the mail I’ve missed over the last 24hrs. Terrible service from @Outlook

  • VioletJet 🇨🇦 Violetjet 🌻 (@VioletJet) reported

    @Outlook Obviously you have a disastrous glitch in Microsoft 365 basic. Since signing up I have nothing but tons of junk mail every day in inbox and despite changing my settings to contacts only, contact messages in junk mail! WTH?

  • Janith797673436 Janith (@Janith797673436) reported

    @NassarMehmood @Outlook Still my Outlook is not working. xD

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