Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Exeter, England | 5 |
| Calgary, AB | 4 |
| Kailua-Kona, HI | 1 |
| Tucson, AZ | 3 |
| Memphis, TN | 2 |
| Los Angeles, CA | 4 |
| Lille, Hauts-de-France | 4 |
| Wilkesboro, NC | 2 |
| Liverpool, England | 26 |
| Glasgow, Scotland | 3 |
| Monterey, CA | 1 |
| Hastings, England | 3 |
| Albuquerque, NM | 3 |
| Paris, Île-de-France | 15 |
| Charlottetown, PE | 2 |
| Noves, Provence-Alpes-Côte d'Azur | 1 |
| Festus, MO | 3 |
| Quito, Pichincha | 15 |
| Aberdare, Wales | 1 |
| Naples, FL | 3 |
| Weare, NH | 1 |
| Phoenix, AZ | 5 |
| Bolingbrook, IL | 1 |
| Bedford, MA | 1 |
| El Copey, Cesar | 1 |
| Cincinnati, OH | 1 |
| Atlanta, GA | 5 |
| Township of Abington, PA | 1 |
| Apopka, FL | 1 |
| Chicago, IL | 6 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry L 🇨🇦 (@lee_gerry) reported@Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.
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Michael (@michaelhannaa) reported@Outlook on IOS is terrible. Just terrible.
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Manas Mahodaya (@manasmahoday) reported@Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password
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Nayeem (@Nayeem_747) reported@Outlook My account is locked without any reason I tried to verify with phone number still it’s not working
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Emmanuel J (@EmJy26) reported@Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?
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N Rose (@NRose_N5) reported@tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?
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NEO_England (@NEO_England) reported@Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?
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Marshall (@mdnlabs) reported@nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently
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Fai (@faithedragon) reported@MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?
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rachel. (@ditz4baldie) reported@Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details
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Ron (@RonPipes) reported@Outlook Fix it please . 💔#EX1255397
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Andy Urquhart (@PolarBearAU) reported@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
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Roni (@srijansen39) reported@Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this
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Louis Arthur-Brown (@LouisArthu66843) reported@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.
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jon brownsill (@jonbrown2021) reported@Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?
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