Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 14
Sydney, NSW 14
Miami, FL 14
London, England 12
Liverpool, England 11
Los Angeles, CA 11
Paris, Île-de-France 10
Seattle, WA 10
Houston, TX 10
Brisbane, QLD 9
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Toronto, ON 7
Montréal, QC 7
St. Louis, MO 6
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Melbourne, VIC 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • stijnhommes Stijn Hommes (@stijnhommes) reported

    @Microsoft, please fix One @Outlook before it is too late. We need the web version to look like the desktop app, not the other way around. Don't make Outlook a collaboration app instead of a mail client. It needs to effectively manage mail. Anything else should be a side note.

  • MarkRoo92 Mark Rooney (@MarkRoo92) reported from Fleetwood, England

    @Outlook why is it so painful to use the app now it’s so slow and crashes all the time I can’t even open an email anymore

  • PoTheTatoMan 🥔 PoTheTatoMan 🥔 (@PoTheTatoMan) reported

    Dear @Outlook I don’t care if you think I typed my most recently used passwords wrong. Dude who is clearly not me has my account, don’t just shut the ticket down in an automated email and tell me to submit it with more accurate information.

  • huddie71 Paul Anderson (@huddie71) reported

    @Outlook It's at the point now where barely a day goes by where I don't have to deal with some new kind of Outlook failure. And each time it's a new failure or a new bug. There just isn't the time to notify Microsoft of all these issues, God knows I've tried.

  • RawabiAlgaw Rawabi (@RawabiAlgaw) reported from Riyadh, Minţaqat ar Riyāḑ

    @Outlook hey.. im having issues with my email please check the dms.

  • SalunkeRahul_in rahul salunke (@SalunkeRahul_in) reported

    @Outlook is thr issue today with ms outlook in india?

  • EveryRightTo ( swana ) (@EveryRightTo) reported

    Is it me or is @Outlook not working? I haven’t received none of my emails since Wednesday. And it’s linked to my work account 😑

  • kwondo1991 Kwon Do 1991 (@kwondo1991) reported

    @Outlook @CNNBusiness @YahooFinance Outlook is down since 2:30PM Hawaii and 8:30PM NY.

  • thedunnegroup Dunne Search Group (@thedunnegroup) reported

    @Outlook Does anybody else have this issue with Outlook? When I am on my phone and looking for a email sent to me… Why does it pull up every sent message instead? It takes me a very long time to find the email. Why does it not show incoming messages only?

  • MarkRoo92 Mark Rooney (@MarkRoo92) reported from Fleetwood, England

    @StroppyW @Outlook Mines really slow now and crashes all the time

  • cabbagesofdoom Richard Edwards (@cabbagesofdoom) reported

    @phatmattbaker @Outlook I have a similar problem with the new “silent draft save” feature if you look at another email before hitting send. Keep finding I sent emails that I thought I’d sent!

  • kwondo1991 Kwon Do 1991 (@kwondo1991) reported

    @Outlook Hi Is Outlook down? I cannot open it. I restarted my computer twice.

  • thedunnegroup Dunne Search Group (@thedunnegroup) reported

    @Outlook Unreal. I was on with the outlook person and when they disconnected from me, they did not even call me back. The outlook problems continue and our businesses will suffer due to the errors of this awful software that I paid for. Microsoft needs to go away. I am done.

  • Stewart16320060 Stewart Hughes (@Stewart16320060) reported

    @Outlook hi I have been having problems with my outlook account today emailing. Both sending and receiving is not working properly I deleted the app and reinstalled it but still not working properly, can someone help please 😢

  • Ritbkk Rit - BKK (@Ritbkk) reported

    Microsoft for small own business is sucks! Problem can’t be solve @Office @Outlook 🖕

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