Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 19
New York City, NY 17
Miami, FL 15
Montréal, QC 10
Los Angeles, CA 10
Exeter, England 10
London, England 10
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Toronto, ON 7
Santa Ana, CA 7
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigStrathie Craig Strathie (@CraigStrathie) reported

    I’m sorry but @Outlook is an absolute joke. Went to update my number as it’s old because my grandparents have (still ongoing) issues getting into their account. Says it will take 30 days to update (that’s fair enough) however it then goes on asking to verifying my account...

  • DemiseNZ Gav "XPD/DemiseNZ" (@DemiseNZ) reported

    @mattchannz @Outlook Like what... Use it here no issues

  • rajithw 🇱🇰 Rajith Wijepura 🇱🇰 (@rajithw) reported

    @Outlook Can you fix notification issues in Android app. Since 5-6 days I dont get any notifications

  • AngelCoomonte Angel Coomonte (@AngelCoomonte) reported

    @Outlook Hi. Last update for Android (it was updated 6 hours ago) broke que app. We get notifications, but the app closes with an error as soon as we open it. Seeing the same error on app comments at PlayStore. Xiaomi user here. Please fix it!

  • thatgirlNajuma Najmalie (@thatgirlNajuma) reported

    Can @Outlook please fix their app?! Every other day my app stops synching. I've restarted it, deleted my account and nothing. I deleted the app the other day and it took days for me to log back in. It's getting annoying now.

  • CarrotTop1023 Tim Appleby (@CarrotTop1023) reported

    @Outlook Nevermind, I resolved my own issue, I had to sign out and sign in again, fixed my issue.

  • reggieburnett Reggie Burnett (@reggieburnett) reported

    @ChrisWalshie @mattchannz @Outlook They both suck. No in-line reply. No line quoting. Useless imap server side search. Useless

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook So far we are the only 3 people in the world I can find having this issue...but it can not be a coincidence

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook Has anyone been able to find anyone on other forums or support communities working this issue?

  • ericc Eric Cloninger (@ericc) reported

    Oh look, I destroyed all my @Outlook rules trying to fix a couple that were client-side instead of server-side. Backups? What backups?

  • JayWilhelm82 Play-By-Play Jay 🎙 (@JayWilhelm82) reported

    @Outlook Is BY FAR the most dangerous email service to have! SO MUCH Phishing, attempted scam emails and it doesn't slow down if you block them, unsubscribe, and they won't do anything if you Report it. GO ELSEWHERE. I get 100's a day with no help from Microsoft. Wow!

  • CarrotTop1023 Tim Appleby (@CarrotTop1023) reported

    @Outlook Hi there, I have a small issue, I just renewed my office subscription yet, my product says, "subscription cancelled" Why?

  • cbaquero Cristian F. Baquero Duarte (@cbaquero) reported

    @MicrosoftTeams Please integrate the notifications with macOS. I can't be more annoyed by the way they work now. (Same problem in @Outlook)

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook Yes. Reinstalls, Network Settings Reset on the iPhone. Only thing I have not been able to do is do anything changes to Exchange server. But nothing changed on the exchange server as far as I know or have been told

  • RyanCartiers RyanCartier (@RyanCartiers) reported

    @Outlook @MicrosoftHelps #Outlook app has failed to regain functionality since your feb update. Approaching 2 months problem unresolved. #customerexperience

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