Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 24
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Atlanta, GA 8
Houston, TX 8
Ashburn, VA 7
Dallas, TX 7
New York City, NY 7
Denver, CO 7
Minneapolis, MN 7
Sydney, NSW 7
Toronto, ON 6
Manchester, England 6
Bristol, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
Montréal, QC 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • elysahill Elysa Hill (@elysahill) reported

    @FJeelani @Outlook Hi Faisal, I just logged a bug for Outlook for Mac—the Sent mail from delegate account is getting stuck in Outbox. Things are running fine on Windows. Hopefully just user error, but curious if this is a known issue?

  • THX1138_2014 WiffleWaffle (@THX1138_2014) reported

    @Outlook In my case it's "DO NOT USE OUTLOOK FOR ANDROID AS IT IS UTTER SHITE! Oh and Outlook for Windows is going down hill rapidly too with crap IMAP support which locks up/crashes frequently!!" Next question?

  • bigmonu bigmonu (@bigmonu) reported

    Is @Outlook down? #outlook #outlooklive

  • FineMessPottery Fine Mess Pottery (@FineMessPottery) reported

    IT"S EVEN WORSE THAN THAT. Now I can't even ADD new contacts! What the hell @Outlook! How do I fix this? My program is basically useless to me if I can't even save addresses.

  • skrods Matt Levy | Enterprise Mobility MVP (@skrods) reported

    @Outlook @BrianReidC7 Subsequently found out that an attached file gets uploaded to \My Files\Approvals Document in my OneDrive, so recipients actually open the doc from a shared link. The issue with that is if they modify the document, I don't have those modifications in the original location.

  • MusaSXR Musa (@MusaSXR) reported

    Hey @makemytrip, my registered email id is on @Outlook but it is down right now. Where do I find my boarding Pass. I have already done the web check in.

  • onmybiketoo Angela Cavill-Burch (@onmybiketoo) reported

    @outlook in UK can you explain why my yahoo -Pro email suddenly is not working today. Says server connection interrupted . Have checked everything can think of imap ports etc

  • LoTodayVe Lo P (@LoTodayVe) reported

    What is going on with @Outlook mail. I cannot handle the weekly issues. Password saved mail works fine next day errors and doesn’t work I’ve reinstalled 10 times in a week. What is going on. Absolutely worst mail app

  • Ben_Nabulsi Ben Nabulsi (@Ben_Nabulsi) reported

    @Outlook for Mac, you either enable notification with server rules or return client-based rules. Ignoring both options is a bad idea! #newlook #nolook #microsoft

  • funke_dee Dan (@funke_dee) reported

    @Outlook I’m aware what emails are scamming. The problem is they keep going in my focused emails. Getting hundreds a week.

  • THX1138_2014 WiffleWaffle (@THX1138_2014) reported

    @daniajon @Microsoft @Outlook Because Microsoft are STUPID. They simply cannot stop fiddling with things while ignoring much more serious issues such as Outlook for Android being so full of bugs as to be garbage. And more recently Outlook in Windows now freezes several times a day across multiple PCs

  • PassosOfficial Leandro Passos (@PassosOfficial) reported

    @Outlook That’s exactly the problem! I’m already sent 3 forms to recover my email, but you don’t let it work! I recently moved for another country, changed my phones and devices. Maybe all you think it’s a fraud, but it isn’t!

  • Dr_LPrendergast Dr Luke J Prendergast (@Dr_LPrendergast) reported

    @Microsoft @Outlook Months of email communications going back and forth no problem, then suddenly emails start getting consigned to the junk folder. Why?

  • AdeleKoolen Adele Koolen (@AdeleKoolen) reported

    @Outlook is the app down on apple? Updated the app now it wont work

  • AndiHopfgartner Andi Hopfgartner (@AndiHopfgartner) reported

    @VicJisawesome @MicrosoftHelps @Outlook I'm experiencing the same issue from latest update yesterday. Is the issue still persisting? Thanks for help!

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