Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 65
Madrid, Comunidad de Madrid 58
Paris, Île-de-France 57
Bogotá, Distrito Capital de Bogotá 35
Bristol, England 28
Manchester, England 24
Seattle, WA 24
Sydney, NSW 21
Birmingham, England 18
Valencia, Comunitat Valenciana 18
Toronto, ON 17
Atlanta, GA 17
New York City, NY 15
Quito, Provincia de Pichincha 15
Melbourne, VIC 15
Minneapolis, MN 14
Raleigh, NC 14
Houston, TX 13
Dallas, TX 13
Dublin, Leinster 12
Marseille, Provence-Alpes-Côte d'Azur 12
Denver, CO 12
Brisbane, QLD 10
Chicago, IL 10
Ashburn, VA 9
Los Angeles, CA 9
Miami, FL 9
Edmonton, AB 8
Montréal, QC 8
Guayaquil, Provincia del Guayas 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnyMac19 Donald MacGregor (@DonnyMac19) reported

    @Itsacon10 @Outlook Loads of people are having the same problem. The articles they send are no help at all.

  • shiborilady Vicki Ivancik (@shiborilady) reported

    @JadeDonnelly11 @Outlook I’m having problems too. My tech friend said to give it a day, it will straighten out.

  • KateNowHarrison Kate Harrison (@KateNowHarrison) reported

    Help me Twitter! Text being auto-deleted in Outlook (not just when I type) and all emails being deleted. I can’t find a fix online. Can anyone on here help? @Microsoft @Outlook

  • BillyHoward423 Billy HowRad 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@BillyHoward423) reported from Dumont, New Jersey

    @Outlook is Outlook down? Having issues sending receiving emails.

  • cici_interlude Hov Neice 💋💎 (@cici_interlude) reported

    @Outlook this spam is crazy y'all need to fix it

  • TopazStudiosCOM TopazStudios.com (@TopazStudiosCOM) reported

    @BlkThemyscira @Outlook @Outlook fix this! Have paid for Outlook for many years but this month the amount of junk mail is over the top. Receiving dozens of junk emails every few minutes. Marking each as junk and reporting them does absolutely nothing.

  • FastcoLtd Fastco (Fasteners & Fixings) Ltd (@FastcoLtd) reported

    @Outlook are there problems receiving eMail. We haven’t received any eMail for over 5 hours but can send ok

  • zeeladeela D.D. Gabbana (@zeeladeela) reported

    @Outlook @cathytiffany Outlook- it’s not us it’s you. this was really bad a month or so ago, then you fixed it and now it’s happening again. we don’t all need to change our filters you need to fix the problem. We already have jobs!

  • IraAbbott42 Ira Abbott (@IraAbbott42) reported

    @Outlook Why do my OSX outlook instance suddenly not display attachments? Not cool. Not cool at all. Please fix this SHOW STOPPER bug IMMEDIATELY !!! 😡😡😡😡

  • RaymondKroon Raymond Kroon (@RaymondKroon) reported

    @Outlook I have 20 years with this outlook account and now you said that the only solution is that a ******* BOT will make solution for this problem?.... **** off!!!

  • RichTheNewbie Rich The Newbie (@RichTheNewbie) reported

    @Outlook what is going on with your spam filters? For weeks now, excessive amounts of spam is reaching my inbox (and from searching around it sounds like many people are having the same problem). Can’t remember it ever being this bad in over 20 years. #Outlook

  • LordWill0722 Will (@LordWill0722) reported

    @Outlook iOS mail app not connecting. Website works fine. Other non-outlook accts are fine. Removed and re-added account on iOS > Connection error. Seems other users as well. Happening all Saturday #iOS #mail #hotmail

  • BillyHoward423 Billy HowRad 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@BillyHoward423) reported from Dumont, New Jersey

    @Kaylu07 @Outlook I was going to say there’s definitely an outage. Don’t make it seem like I’m making this up. And now that I’ve searched it hundreds of people are also experiencing issues!

  • delacombo 𝕛ā𝕤ö𝕟 (@delacombo) reported

    @Outlook I have been having issues with good email and safe-listed email going to my junk folder. But then an actual @microsoft.com email goes to my junk. Like, huh?? What is going on with the junk filter?

  • arman19981 WOLFY (@arman19981) reported

    @kevinro53650699 @Outlook @Tech_updates0 Yeah same here thought I was the only one must be a glitch

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