Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Los Angeles, CA 10
London, England 9
Sydney, NSW 8
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • alonbrown Alon Brown (@alonbrown) reported

    @nerdwithus @Outlook Have you tried contacting support? That's really the best way to get us the information that we'd need to be able to understand the issue.

  • t3kk2 Daron Brewood (t3kk) (@t3kk2) reported

    @Outlook @OfficeInsider Big problems with latest beta New Outlook on Mac. If you look to reply to a message without opening it first you get a ‘No Conversation Selected’ message.

  • IlyasAyub1 Ilyas Ayub (@IlyasAyub1) reported

    @Outlook having issues with my hotmail. I don't seem to be getting certain emails. If I email them, they can reply. I get the reply. However I do not get the original email from them. It's from more than one recipient I am having this issue with. Please help.

  • AndiHopfgartner Andi Hopfgartner (@AndiHopfgartner) reported

    @VicJisawesome @MicrosoftHelps @Outlook I'm experiencing the same issue from latest update yesterday. Is the issue still persisting? Thanks for help!

  • SarahCLeroy Sarah Leroy (@SarahCLeroy) reported

    @Outlook Really nice to have a chatbot. But what if I have a real problem and my mail was hacked and I can't retrieve it? Thanks.

  • TheJamesMcAdam James (@TheJamesMcAdam) reported

    @Outlook your help email link is broken. Help.

  • Arans_ Henrique (@Arans_) reported

    @Microsoft365 @Outlook Hello! Safelinks is preventing me to access any link sent on my email. It opens an error page saying that check if there is a typo in I am desperate it’s very urgent. This happens on outlook app, browser, on the pc or in the iphone.

  • kijomba1 Neok™ (@kijomba1) reported

    @Ms_mutwiri @Outlook Enda kwa "More Settings" when repairing, "Outgoing Server" press the SMTP option.

  • better_sit_down Dan (@better_sit_down) reported

    Hey @Outlook when are you going to be able to show unread important conversations first? Focused inbox and the clunky filters is terrible compared to gmail...

  • maostro Mauricio Arrieta (@maostro) reported

    @Outlook it is called "dark mode" not "black mode" there's too much high contrast. Please do fix. Use dark gray not pure black. S'il-vous-plaît!

  • TracyBa40086367 Tracy Barrett (@TracyBa40086367) reported

    @Outlook @Office365 @Microsoft365 YOU GUYS SUCK!!!!TOO MANY PASSWORD LOGINS FOR THE SAME ACCOUNT TOO MANY DOMAINS TO ACXESS THE SAME INFO....YOU GUYS ARE TERRIBLE..HURRY UP & STREAMLINE YOUR PRODUCTS I HOPE WIN 10S IS BETTER AT LOGINS TO ALLOW USERS TO CHOSE A FEW OR ALL TO LOGIN

  • bigmonu bigmonu (@bigmonu) reported

    Is @Outlook down? #outlook #outlooklive

  • 98codes Greg Hurlman (@98codes) reported

    20 years, and I sill have to fix all the @Outlook settings every time I install it. No sync, no nothing.

  • wasaba WB (@wasaba) reported

    @Outlook why is the outlook older version not working with gmail? Are you forcing us out of outlook? :(

  • nadiawuzhere nadia (@nadiawuzhere) reported

    Dear @Outlook, please stop taking meeting invites out of the inbox once people respond. people often attach documents to meetings that you need at or before the meeting. it’s very frustrating to track those documents down. Thank you, Nadia

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