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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 13
Gerrards Cross, England 1
Harrisburg, PA 3
Paris, Île-de-France 28
Saint-Herblain, Pays de la Loire 1
Arumpo, NSW 3
Penzance, England 1
Windsor, CO 1
Bloomington, IN 1
Township of Evan, KS 22
Simi Valley, CA 1
Reading, England 1
Montauban, Occitanie 2
Winscombe, England 1
Phoenix, AZ 12
Bonners Ferry, ID 1
West Chester, PA 3
Morelia, MIC 1
Liverpool, England 45
Port-Saint-Louis-du-Rhône, Provence-Alpes-Côte d'Azur 1
Croydon, England 5
Las Vegas, NV 3
McAllen, TX 2
Welshpool, Wales 1
Montmacq, Hauts-de-France 1
Newark, NJ 2
Sicklerville, NJ 1
Town of Mishicot, WI 1
Mandeville, LA 2
London, England 29
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook

  • cjl85718
    Craig (@cjl85718) reported

    @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

  • Brett_Paddock
    Brett Paddock (@Brett_Paddock) reported

    @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • jerseyish
    Jersey (@jerseyish) reported

    @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

  • PhilHutchings14
    Phil Hutchings (@PhilHutchings14) reported

    @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

  • LitLat
    Lydia (@LitLat) reported

    @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

  • 2_youngy
    Mark Young (@2_youngy) reported

    @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

  • LeeoraEl
    Leeora (@LeeoraEl) reported

    @nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.

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