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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jarny, ACAL 1
Aracaju, SE 1
Rosny-sous-Bois, Île-de-France 1
Issy-les-Moulineaux, Île-de-France 1
Bogotá, Bogota D.C. 2
Barcelona, Catalonia 1
Brisbane, QLD 2
Monterrey, NLE 1
Mulhouse, ACAL 1
Zahlé, Béqaa 1
Paris, Île-de-France 8
Ciudad Apodaca, NLE 1
Ciudad Jardín, MEX 1
Renens, VD 1
Santiago de Querétaro, QUE 1
Albi, Occitanie 1
Ocean Springs, MS 1
Santurtzi, Basque Country 1
Bilbao, Basque Country 1
San Martiniano, Q. Roo 1
Miami, FL 1
Zaragoza, Aragon 1
Feltham, England 1
Melbourne, VIC 7
Arles, Provence-Alpes-Côte d'Azur 1
Pauillac, Nouvelle-Aquitaine 1
Tours, Centre 1
Le Havre, Normandy 1
Mataró, Catalonia 1
Boulogne-Billancourt, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • ManashPratimBo3
    Manash Boraa (@ManashPratimBo3) reported

    Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

  • LaubeQ28
    LaubeQ (@LaubeQ28) reported

    Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • NetRant1
    Internet Politician (@NetRant1) reported

    I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • gina_knight
    Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported

    Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

  • Kareem1702
    Kareem (@Kareem1702) reported

    @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook down again? This is ridiculous

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • JimmyFal
    Jimmy Fallon (@JimmyFal) reported

    @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

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