Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
New York City, NY 16
Miami, FL 15
Exeter, England 11
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Toronto, ON 8
Denver, CO 8
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Phoenix, AZ 5
Boston, MA 5
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dafuerapadentro De Afuera Pa' Dentro (@dafuerapadentro) reported

    Seems like @Outlook servers are down. Emails are not sending nor incoming. Hey, Microsoft team, any info on this?

  • lisa_balto Lisa (@lisa_balto) reported

    @Outlook Not receiving emails nor are recipients receiving emails I’ve sent. They show as sent but no one gets them. I see lots of others having the same problem. When will this be resolved?

  • Deringer2023 Marin (@Deringer2023) reported

    @reednic @Outlook I have the same problem

  • gg1234635 GG1234635 (@gg1234635) reported

    @Outlook what is going on? I can send emails but no one i sent to has received. And now your online chat system not working either. What is going?

  • AshrafHoudane Skapaloou (@AshrafHoudane) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook Hi Kelly, it's a known issue right now by Microsoft and Outlook Team, it's a major issue all over the world, and we are waiting for resolution , just watch and wait or use your Gmail instead temporarily

  • lostdesertdog Desert Dog (@lostdesertdog) reported

    @Outlook What's going on? I cannot send emails, I send them, they go to send folder but nobody gets them. Also all emails going to Junk folder. Please fix these issues.

  • SelfMadeMastery Kelly 🌟 (@SelfMadeMastery) reported

    @katensch @MicrosoftHelps @Outlook Hi Kate! I was having this issue several weeks ago too, so I'm not entirely sure it's a global issue. Hotmail doesn't like my IP. I'm curious, is mail being sent to your "junk" folder that normally shouldn't be? Mail from all my usual contacts is being directed to "junk" today.

  • bridle_danielle Danielle Bridle (@bridle_danielle) reported

    @Outlook WHEN WILL WE BE ABLE TO SEND AND RECEIVE EMAILS AGAIN????? I have spent hours this morning thinking it was something I had done to come on twitter to find out it is an Outlook issue. This is unacceptable. I have important emails to send and receive and this is not okay.

  • elijah_kaufman Elijah kaufman (@elijah_kaufman) reported

    @sweetestpotates @Outlook Yup, my friends email is down...

  • SelfMadeMastery Kelly 🌟 (@SelfMadeMastery) reported

    @theonlystonez @MicrosoftHelps @Outlook I actually just got a new router delivered to start over with a new IP address. Sadly a new IP/using a VPN won't fix the issue with outlook flagging my current accounts (I can't send/deliver on any network from those accounts), but it may fix it for any new accounts I make!

  • 2eh_j 2Eh.j (@2eh_j) reported

    @Outlook Seems to be down. No emails going out/in.

  • ediddy1978 Erawk (@ediddy1978) reported

    @Outlook emails are not working. They show sent but they are in limbo for a lot of people and businesses that I have for emails for years from are going to junk.

  • BubbaBD Bubba Bing (@BubbaBD) reported

    @Outlook Hey, multiple people cannot send emails from their live, hotmail or outlook email webmail accounts as of this afternoon. They can receive emails, but not send. It's not related to the onedrive storage limit issue either. Fix it already.

  • universalman_ SK (@universalman_) reported

    @jenpagewrites @Outlook Yeah I’m have the same issue.

  • LookUp_Everyday Look Up (@LookUp_Everyday) reported

    @Outlook I am having the same issue, not able to send emails and have not received emails for hours now.

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