Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 9
Dallas, TX 8
Sydney, NSW 8
Houston, TX 8
Toronto, ON 7
Ashburn, VA 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • wolvykasu wolvykasu (@wolvykasu) reported

    @DrRapshody @Outlook last night I was having this problem too but thank god I'm not alone now that people are now awake and trying to do stuff.

  • Findrew2 Findrew (@Findrew2) reported

    @Outlook UI sucks, fix that first please

  • sphinx568 Reese (@sphinx568) reported

    It is fun that @Outlook sends emails from recipients in my contacts and emails from themselves about suspicious login activity to the spam folder, but allows actual spam in my focused inbox.

  • DrRapshody Dr.Rapshody (@DrRapshody) reported

    @Outlook could you PLZ fix the error 500 ffs?

  • Dappa_94 DevyDev (@Dappa_94) reported

    @Outlook My emails are not loading and it has been days. What do I need to do to fix this because it has become a major issue for me

  • jesuissamii s (@jesuissamii) reported

    @Outlook how can I *speak to someone* about an issue with my email? It’s deleted all my emails. I can see the 80,000 emails in the deleted items folder but there’s no restore button at the top. Please help ASAP. Your FAQ pages are not helping. Please contact me.

  • hearthisuk Hear This (@hearthisuk) reported

    Hi @Outlook - it really is a shame we couldn’t work out my email issue by the end of this year. I saw some really healthy growth patterns from July - Sept. Dare I say too healthy. Then my email rate slowed down and became more suspiciously ‘controlled’. (1/2)

  • Bobby400268i1 finger_lickn_good (@Bobby400268i1) reported

    @Outlook has there been an issue over the past week with #Hotmail accounts? I’d sent several email with hotmail but when I checked today they wer nowhere to be found? 🤔

  • Linda_Albe4 Linda Albertson (@Linda_Albe4) reported

    @sab_ba1 @Outlook I also had an issue like that last week but i was able to recover my account because someone refered me to julia_codingdev on instagram who got my account for me within 30 minutes

  • Waizerrr Dimitri (@Waizerrr) reported

    @DrRapshody @Outlook @Dappa_94 Hello, I have the same problem. Have you found a solution?

  • holgermu Holger Müller #ReInvent #EnterpriseAcceleration (@holgermu) reported

    @jochenbeurer @tcrawford @Outlook Good to know. Not working on #Android smartphone. Different versions I guess.

  • TheMindChopper Binit (@TheMindChopper) reported

    Not able to create an outlook account - Captcha keeps repeating even though I have given the correct answers. Same issue with audio captcha.@Outlook @Microsoft Also can’t seem@find a way to add a new user (without an email) on Win 10.

  • rawbbiee Robbie with an ie (@rawbbiee) reported

    Is the mobile @Outlook app not working on iPhones?

  • sujaydutta Sujay Dutta (@sujaydutta) reported

    @Outlook What would it take to add the ability to set Automatic replies (OOO messages) right from the mobile app itself. Why do we have to login to the desktop app for that?

  • yessheismaroon I Am The Problem (@yessheismaroon) reported

    @Outlook what’s going on? Your site is down or something?

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