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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Campo Sesenta y Siete y Medio, CH 1
Princeton, WV 1
Dundee, Scotland 2
Stroud, England 1
Liverpool, England 34
Durango, CO 1
Brandon, FL 1
Woodbine, NJ 1
Trappes, Île-de-France 2
Santaquin, UT 1
Tuckerton, NJ 1
Oklahoma City, OK 2
Punta Gorda, FL 2
Villemomble, Île-de-France 1
Trowbridge, England 1
Preston, England 3
San Marcos, TX 1
Phoenix, AZ 6
Quito, Pichincha 19
Denver, CO 9
Naucalpan de Juárez, MEX 1
Châtelet, Wallonia 1
London, England 16
Cedar Rapids, IA 1
Corbeilles, Centre 1
Olathe, KS 1
Havana, IL 1
El Salto, JAL 1
Paris, Île-de-France 20
Bleury, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • jeremywhiteley
    Jeremy Whiteley (@jeremywhiteley) reported

    @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • PolarBearAU
    Andy Urquhart (@PolarBearAU) reported

    @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • ChrisPred
    Chris Pred (@ChrisPred) reported

    @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

  • licenia
    Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • HappySparkles18
    ShellyConfetti2 (@HappySparkles18) reported

    Hey @Outlook are you having issues? My app isnt working i even uninstall it.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • miningmark48
    Mark (@miningmark48) reported

    Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

  • BlueDiamond305
    Blue Diamond (@BlueDiamond305) reported

    @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

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