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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chatham, ON 1
Brest, Brittany 2
Chazay-d'Azergues, Auvergne-Rhône-Alpes 1
Denver, CO 8
Seattle, WA 10
Cleveland, OH 4
Galva, KS 1
Bordeaux, Nouvelle-Aquitaine 3
Manchester, England 6
High Point, NC 1
Airdrie, Scotland 1
Wilkesboro, NC 4
Paris, Île-de-France 18
Almere Stad, fl 1
Les Tourrettes, Auvergne-Rhône-Alpes 1
Hastings, England 4
Riverside, CA 2
Richmond Hill, ON 1
Houston, TX 6
Seymour, IN 1
Township of Dreher, PA 1
Hove, England 1
Tell City, IN 1
Exeter, England 3
Calgary, AB 4
Kailua-Kona, HI 1
Tucson, AZ 3
Memphis, TN 2
Los Angeles, CA 4
Lille, Hauts-de-France 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook can you fix your email server???? 🤬🤬🤬🤬

  • shrenikmgandhi
    CA Shrenik Gandhi (@shrenikmgandhi) reported

    @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • BangerZackary
    Zackary Banger (@BangerZackary) reported

    @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

  • florianbador
    Florian Bador (@florianbador) reported

    @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Microsoft365 @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • Mari0am
    𝙈𝙞𝙢 (@Mari0am) reported

    @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

  • nhrdev
    Nowshad Hossain Rahat (@nhrdev) reported

    @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • JanDamaschke
    Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported

    @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

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