Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Liverpool, England | 19 |
| Sydney, NSW | 12 |
| London, England | 12 |
| Paris, Île-de-France | 9 |
| Brisbane, QLD | 8 |
| Woodbridge, VA | 7 |
| Seattle, WA | 6 |
| Miami, FL | 6 |
| Melbourne, VIC | 6 |
| Phoenix, AZ | 5 |
| Chicago, IL | 5 |
| New York City, NY | 5 |
| Denver, CO | 5 |
| St. Louis, MO | 5 |
| Houston, TX | 5 |
| Perth, WA | 5 |
| Newton Abbot, England | 4 |
| Leeds, England | 4 |
| Kansas City, MO | 4 |
| Edinburgh, Scotland | 4 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Vitry-sur-Seine, Île-de-France | 4 |
| San Diego, CA | 4 |
| Atlanta, GA | 4 |
| Toulouse, Occitanie | 4 |
| Grand Rapids, MI | 3 |
| Calgary, AB | 3 |
| Manchester, England | 3 |
| Cleveland, OH | 3 |
| Tucson, AZ | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ph. D. Jérémie Melchior #SurfaceDuo
(@jaymelbe) reported
@windowsinsider some news... had the same issue in Android. Seems like it is because of @Outlook .. had to disable administrative rights from Outlook because it was preventing me from setting a high than 5 min timeout for the screen. Any idea how to disable that on Windows now?
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Jane Day
(@janedaymusic) reported
why i hate @Outlook email: it is EXCRUCIATINGLY slow and glitchy. it is not nice to look at nor does the layout even make sense. WHY DOES IT AUTOMATICALLY DELETE AN EMAIL THAT I RSVP TO? I STILL NEED THE ******* EMAIL TO GIVE ME INSTRUCTIONS FOR THE MEETING
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Amy Hambrook
(@AmyHambrook) reported
@Outlook I have created rules for emails from people that are moved to a folder. Problem is, I don't receive email notifications for these folders. I can't find anything in the rules to add a notification. Can you help?
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Hinesh Patel
(@hinnypatel) reported
@Outlook hi, i cannot login to my account for years and need it for fb reset as account is attached to my old micrsoft account. Cant do the reset as its not working online when i click no longer have access to these, as numbers changed and secondary email wss my uni one.
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Julien PORNET
(@JuPornet) reported
@NervousEquivlnt @Outlook I have the same problem...
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ngrahamdg
(@NervousEquivlnt) reported
@RyanBorn @Outlook They did respond and say it’s a known issue that they are working on. That was about 2.5 hrs ago. BTW deleting and adding your account back is evidently a temporary fix, the users who tried it said the issue returned after an hour or so
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Kim Johnson
(@Alfonsiawarrior) reported
@Outlook - can s.o. help! i am always apologising to suppliers + internal colleagues because Outlook never notifies/emails don't pop up when I'm in another folder. its mad i say it a couple times a day! "i am so sorry there's an error w Outlook & i only just noticed ur email!😠
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The Winter Snail
(@sk8r815) reported
@Outlook I'm trying to create an email account but every time I do it says there is a temporary problem
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khalid.Q
(@k_lemona) reported
@Outlook I lost my account after I moved from USA to Saudi and lost my phone.When I tried to sign in I have to have the code which is sent to my old phone number. Now I can’t use it and when I tried to recover it it’s too hard for me to remember that much information. I need help
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Andrew Connell
(@andrewconnell) reported
@gavinbarron I did... a few years ago. The switch wasn't bad... I picked @outlook.com address & it mostly works. But way too often, #MicrosoftIdentity & @AzureAD get confused even when I signin with that MSA, it shows my old email, confusing me with my AAD account.
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Jo
(@yusepbcn) reported
@Outlook Hi there. It seems it was some short outage on your side. After few minutes it came back. Maybe i tried to access in the middle of some deployment.. :) thanks.
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Coach Cala
(@SebastianCala) reported
@Outlook Hi... I'm having problems with my accounts...I receive notifications to restart my session in Outlook and Gmail... I had to change my password but it's not working again... Is this a temporary problem or the security of my account might be in danger? Thank you
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Reece Redding
(@ReeceRedding2) reported
@Outlook Hi I cannot access my email as it keeps asking me to verify but only has my old number and another email which has the same issue too, I have tried to recover but the automated system won’t let me, can you please help as I have a lot of important emails I need to access
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ngrahamdg
(@NervousEquivlnt) reported
@RyanBorn @Outlook Good to know it's not just us. Deleting the mail account from Outlook and adding it back has fixed it for a couple of people, hopefully MS can fix it on the backend though. Opened a ticket with MS Support, waiting on a response.
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nitin bansal
(@nitinbansal21) reported
@Outlook Hello Outlook Support your new version is not working. Sent emails were not getting out. Got to know that two days later. Switched to the old design immediately. Please roll back the new version. I am using MacBook Pro Big Sur 11.2.2 Release it when it is properly tested