Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lille, Hauts-de-France | 3 |
| Exeter, England | 6 |
| Monterey, CA | 1 |
| Hastings, England | 3 |
| Albuquerque, NM | 3 |
| Paris, Île-de-France | 15 |
| Charlottetown, PE | 2 |
| Noves, Provence-Alpes-Côte d'Azur | 1 |
| Festus, MO | 3 |
| Liverpool, England | 25 |
| Quito, Pichincha | 15 |
| Aberdare, Wales | 1 |
| Naples, FL | 3 |
| Weare, NH | 1 |
| Phoenix, AZ | 5 |
| Bolingbrook, IL | 1 |
| Bedford, MA | 1 |
| El Copey, Cesar | 1 |
| Cincinnati, OH | 1 |
| Atlanta, GA | 5 |
| Township of Abington, PA | 1 |
| Apopka, FL | 1 |
| Chicago, IL | 6 |
| London, England | 14 |
| Township of Middle Creek, NC | 1 |
| Warsaw, Mazovia | 1 |
| Santo Domingo, Nacional | 1 |
| Reynosa, TAM | 2 |
| Berlin, MD | 1 |
| Cumming, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael (@michaelhannaa) reported@Outlook on IOS is terrible. Just terrible.
-
Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
-
Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
-
Joel (@Joel94994231) reported@Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up
-
Cheekyman81 (@1_hsm) reported@Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.
-
Joshua Dixon (@jcshuadixcn) reported@Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.
-
Cindy Bisset (@bisset_cindy) reported@Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****
-
Camm2992 (@colinmurray92) reported@MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me
-
David Nsiyona (ↁαŁε) (@DNsiyona) reportedLose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook
-
Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
-
Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
-
Quantaforze (@QuantaforgeCorp) reported@Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail
-
sheenbean (@loisetwt) reportedI currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps
-
Heflin Elementary (@HeflinHounds) reportedReporting @Outlook outage.
-
Catalin (@catalinmpit) reportedIt looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps