Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
Exeter, England 17
New York City, NY 16
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 8
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Santa Ana, CA 7
Brooklyn, NY 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • STEVEN5579 Steven Nguyen (@STEVEN5579) reported

    @Outlook I have newly bought Microsoft Office Home and Business 2019. However Outlook has error. I contacted Microsoft but not yet got reply. Too bad service from Microsoft.

  • cheenamalhotra Cheena Malhotra (@cheenamalhotra) reported

    @Outlook on IOS is giving me hard time logging into my AD account.. I have multiple accounts setup, and when one of the AD account needs credentials, I just can’t enter and app goes into continuous loop, jamming my keyboard throughout iPhone! I wonder if this is a known issue?

  • MikeAmend Mike Amend (@MikeAmend) reported

    @Outlook - is "single key reading" using spacebar to advance the reading page supported in 365 version 16.49 on Mac ?? Not working for me, and cannot find it in settings like on Windows. thx.

  • 5PriscillaKing Priscilla King (@5PriscillaKing) reported

    Hi @BookTasters, Internet connection is back, but as it's raining it's very slow and fragmentary. If you can re-send the last DM as a regular tweet it may open for me before the week is over. @Microsoft @Outlook is hopeless in this weather.

  • rubberscotty rubberscotty (@rubberscotty) reported

    @JRubberCub @instagram @Outlook Liking this for support! Sounds terrible

  • realDotNetDave David McCarter - Available for work June 7th! (@realDotNetDave) reported

    I don't know about you, but the font in the new @Outlook search box is so small, I can barely read it! Also, the my autocomplete of email addresses is broken too. :-(

  • DBA_Empress Mary L Cottingham (she/her) (@DBA_Empress) reported from Montgomery, New Jersey

    @FerventGeek @Outlook On the plus... I can skim down the list of required responses it identified and make sure I addressed them all. The rest is noise to me.

  • zanders Tony Zanders (@zanders) reported

    Now that I'm down to one work email address, I'm debating whether to subscribe to a paid email app like @Superhuman. Is the time saving from shortcuts a wash when considering how much time the free @Outlook app saves me by integrating calendar availability?

  • wedoAzure Joe Carlyle (@wedoAzure) reported

    @thommck @Office365 @Outlook This happened to me a few weeks back, it also tied in with Outlook not working properly anymore. Had to reset. Hasn't reappeared since. iOS

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 I called #customersupport and they said they cannot help with the app, use @outlook support – who is incapable of finding the ticket, doesn’t address the problem, repeats the same questions over despite the answer already being provided - and then asks me how they did.

  • MomAnnamom Anna mom (@MomAnnamom) reported

    @Outlook are you down? Trying to re install just keeps pending.

  • TetonTrading TetonTrading (@TetonTrading) reported

    @Microsoft @Outlook would you please move the email search bar down from the top and back to where it belongs directly above email please? Where it was in previous outlook versions? Who asked for this? The answer is no one. Insane.

  • NoorienaD Nooriena Davids (@NoorienaD) reported

    @Outlook is there still a problem with the email portal?

  • raserapedro Pedro Rasera (@raserapedro) reported

    This is all happening in the web version of Outlook, which is _better and more modern_ than the desktop version. I don't get why @Outlook has so many UX issues. There's a golden standard for email, which is @gmail. It isn't rocket science to figure out these basic workflows.

  • 8ballbrad Graywulf Says #KidneyforMinty!!! (@8ballbrad) reported

    @Outlook Is Outlook Live down? I haven't gotten any emails since friday, and I'm awaiting a verification email.

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