Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 14
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 9
Houston, TX 9
Paris, Île-de-France 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
London, England 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Columbus, OH 6
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Minneapolis, MN 5
St. Louis, MO 5
Toulon, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 4
San Jose, CA 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jk_thanvi Jayant Thanvi (@jk_thanvi) reported

    I am unable to login to my outlook account. @Microsoft @Outlook please assist me as I have many important emails to be sent.

  • LMoguilner Un Anunnaki de visita (@LMoguilner) reported

    Hi from Barcelona @Outlook @MicrosoftES, i am having problems logging into my email, could you fix it plz??

  • TCGView Richard - TCGView.com (@TCGView) reported

    I am guessing some @Outlook email accounts are affected by a server issue. One particular email account I have is inaccessible. #OutlookEmail @Microsoft

  • GrappleGuru Grapple Guru (@GrappleGuru) reported

    I wanna keep using @Microsoft @Outlook email instead of Gmail, but there are days when I'm almost fed up with its terrible junk mail filter. Legitimate emails from friends getting buried by several spam emails.

  • Angelbaby7769 ❤💫Angel 💫❤ (@Angelbaby7769) reported

    @abigailsagd @Outlook Yes same. Let's hope they fix it lol

  • DomingoZaahira Zaahira Domingo (@DomingoZaahira) reported

    @Outlook updates on outlook outage?

  • swagata_piu Swagata Banerjee (@swagata_piu) reported

    Hi @Outlook - Please provide updates on the outage.

  • KCA1131 Kim Archer (@KCA1131) reported

    @Outlook Yes.... I wanna see some magic. Fix your Damn BROKEN Outlook email server !!!!

  • wolfind_njavier Neil Javier (@wolfind_njavier) reported

    Is anyone else having issues with mailboxes in @Outlook disappearing?

  • mbaruah05 MANASH BARUAH (@mbaruah05) reported

    @Outlook Its down again

  • Patrcia77093743 Patrícia Lopes (@Patrcia77093743) reported

    @Outlook Hello @Outlook I can’t access my mail from any web browser or the app. The site gives me a 500 error

  • MarcoCrossette Marco (@MarcoCrossette) reported

    Hi @Outlook I received an error 500 message when I try to login my Hotmail. On the phone I don't see any mail anymore. What is going on? Im from the Netherlands by the way

  • MarkDaza_ Mark Daza (@MarkDaza_) reported

    . @Microsoft @Outlook is down again.😕

  • demonvalak42 Demon Valak (@demonvalak42) reported

    @MicrosoftHelps @Outlook @MicrosoftIndia I am unable to login to my account. It keep saying authentication failed , even reset the password still cannot access the account, keep saying (authentication failed). What is the issue. Pls reply.

  • JOSLaura Laura вαѕтσ (@JOSLaura) reported

    I've been trying to reach my outlook account for almost 4 hours, going crazy about it. I changed my password, tried to open a new account. And I've just realised it is a @Outlook problem.

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