Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 18
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Chicago, IL 7
Dallas, TX 7
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Montréal, QC 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Miami, FL 4
Perth, WA 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    @Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?

  • DanielEKaufman Dan Kaufman (@DanielEKaufman) reported

    @benhylak I tried something similar on my partner’s @Outlook account with @Copilot. It couldn’t answer basic questions about the calendar. Why isn’t this the most basic functionality? “Big ships move slow” or something else?

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • zurcnet zurc (@zurcnet) reported

    Is it just me or does @Microsoft @Outlook email through @GoDaddy the biggest piece of ****? Especially if you have several accounts. Always issues signing in and when you are actually able to, issues sending emails.

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this? @onedrive @Outlook

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

  • NemesisDragoon6 -El Dragoon y sus Recuerdos- 💙🎮🤘 (@NemesisDragoon6) reported

    @Outlook yo wtf is this??? "Please retry with a different device, use a VPN, or other authentication method to sign in." why i can use any of my accounts

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • Mikaidesu Mikai (@Mikaidesu) reported

    @Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!

  • johnellison John Ellison (@johnellison) reported

    Please don't email me at the moment, @microsoft @Outlook is down on my PC issue might be wider than just me

  • BradsMrs Nicole Connell (@BradsMrs) reported

    Hey @Microsoft @Outlook I’m stuck in a massive loop of not being able to access my emails, due to a password issue apparently but also can’t login to Authenticator app to deal with it and I think I’m losing the plot. PLEASE HELP!!!!!! Your online support is useless…..

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Logging into @Outlook in Safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do you want? Oh, login with password? Sorry “too many attempts”

  • MalikSara02 Malik Sara (@MalikSara02) reported

    @tazorack @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

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