Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 14
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toronto, ON 6
Phoenix, AZ 6
Calgary, AB 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelLibbie Michael Libbie - Media Professional (@MichaelLibbie) reported

    Well...off to a good morning. All of my @Outlook systems are down. I have three...and none are working. Perhaps a great time to go on vacation? Ugh....

  • TheMaxxDigital Drew Davis (@TheMaxxDigital) reported

    @MicrosoftHelps @Outlook is still down. Both the desktop app and browser aren’t loading. When will a fix be implemented? I can’t do my job until this issue is resolved.

  • rugbyalan6 Alan Robertson (@rugbyalan6) reported

    @Outlook is anybody having trouble where the spam filters are marking everything incoming as spam

  • gooztremendo2 🟣 Guz Almazan C ✈️🦖 (@gooztremendo2) reported

    @SparkleDaze @Outlook Yes is down 🤬

  • leileepop Leila (@leileepop) reported

    @Outlook babe please ………………. can I see the attachments as I scroll down the email chain?? I’m on my hands and knees

  • Prettyangeltoo Andel (@Prettyangeltoo) reported

    @Outlook I was in the middle of buying some storage but the page kept loading for ages and not finalising. Now I can't access my emails. It get an error message. Can you help?

  • BriAlyse23 B (@BriAlyse23) reported

    @Outlook Are your systems currently down?

  • jackbharat Jack Bharat (@jackbharat) reported

    @Outlook in iPhone 14 pro outlook not working properly after last update on 18th April

  • SparkleDaze sparkledirt (@SparkleDaze) reported

    @Outlook are you guys just down or wtf? App and from browser :/

  • TAINTEDLUVV Marzo (@TAINTEDLUVV) reported

    @Outlook is down?! Whyyyy

  • rugbyalan6 Alan Robertson (@rugbyalan6) reported

    @Outlook hi I am having huge problems with my domain just now all outgoing emails are being picked up by other peoples spam and phishing filters and all received mail goes to quarantine as well - can you help

  • MEGA_nem Cyrine Meganem (@MEGA_nem) reported

    @Outlook On a browser. No idea what version it was just updated this weekend and it's terrible. Everything was changed from bottom of the email to top of the window and with different tabs. Yikes!

  • ErdemPulcu Erdem Pulcu (@ErdemPulcu) reported

    @Microsoft @Outlook the upgrades had been truly disgusting. I am wasting minutes to find how to attach files or change font to bold. Please do not fix something if it's not broken and revert back to the functional outlook as soon as possible!!!

  • BLoncto Bobby Loncto (@BLoncto) reported

    Hey @Outlook I can't get access to my inboxes and I"m sitting on hold with customer support for 2 hours now, please help me fix this

  • serenascasny Serena :D (@serenascasny) reported

    @Outlook my emails are not working or opening on the website. HELP! My office cannot function without this.

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