Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Houston, TX 4
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @Outlook after your announced fix only new email is coming in. Anything that was sent during the downtime is still not arriving. I know this because I sent tests to myself the past 6 hrs. The one I just sent 3 mins ago came in. All of the ones I sent earlier have not. Any ideas?

  • LeoyMateobob1 Leo y Mateo bob (@LeoyMateobob1) reported

    @Outlook Excuse me, like at what time will the error that the emails do not arrive be fixed?

  • Pao_Snz ☆ 🅿🅰🅾 🆂🅰🅴🅽🆉 🅰🆁🆃 ☆ (@Pao_Snz) reported from Paradise, Nevada

    @sweetestpotates @Outlook Yes!!! Omg!! I’m having issues since yesterday trying to send and receive emails from both of my account

  • RTE5801 R E (@RTE5801) reported

    @Outlook why is outlook down 12 hours with no update from you

  • huge_hands Samuel Reyna (@huge_hands) reported

    @Outlook no one is receiving my emails! Is there a problem sending emails?

  • srbatten Mr. B (@srbatten) reported

    @Defnotaspoof @Outlook Don’t make any changes on your end It is a Microsoft problem

  • BrendaLaing3 Brenda Laing (@BrendaLaing3) reported

    @Outlook So this is a problem on your side???

  • RoCoYay RoCo (@RoCoYay) reported

    @Outlook why is it running so slow for a week? I can open one email and then times out for all others on the web version.

  • ANicolsonphoto Alex ⬛⬜⬛⬜ (@ANicolsonphoto) reported

    @meflyingblind @Outlook If go over Microsoft storage it will still cause issues with sending receiving emails even if email storage is ok. So it's either backup elsewhere and delete files from Microsoft storage

  • Shizmac84 Shawn Workman (@Shizmac84) reported

    @Outlook @Microsoft email is down yet again. This **** is getting as bad as @Cox with their unreliable email server. SMH.............

  • Defnotaspoof rObeRt | OUT-ELONED ELON (@Defnotaspoof) reported

    @srbatten @Outlook I am not. Another person with this issue is. It appears to have been remedied now.

  • quaintjester Jester (@quaintjester) reported

    Hey @Microsoft if you're going to crow non-stop about your AI changing the world, how about applying it to your @Outlook products to finally stop SPAM? It's worse than it's ever been and your decades of crap filtering is consistently terrible at obvious bad emails.

  • Lori_Azim Lori Azim (@Lori_Azim) reported

    @adi0229 @Outlook I cannot send or receive, even though the sent emails show up in the sent folder. Problem on web, iPhone, you name it. Sure are tons of issues at Microsoft these days.

  • omar29246914 Omar (@omar29246914) reported

    @Rongtr @Outlook Still the problem

  • 7_othman ~ (@7_othman) reported

    @Outlook Hello.. I cannot send or receive messages on my account. When will the problem be solved?

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