Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Woodbridge, VA | 11 |
| Ballwin, MO | 1 |
| Liverpool, England | 27 |
| Scarborough, England | 2 |
| Houston, TX | 7 |
| London, England | 15 |
| Charlotte, NC | 1 |
| Montréal, QC | 2 |
| Charlottesville, VA | 1 |
| Rochester, MN | 1 |
| Croydon, England | 1 |
| Philadelphia, PA | 3 |
| Uckfield, England | 1 |
| Barcelona, Catalonia | 3 |
| Exeter, England | 4 |
| Edinburgh, Scotland | 5 |
| Oakland, CA | 1 |
| Branson, MO | 1 |
| Arumpo, NSW | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Las Cruces, NM | 1 |
| Sabadell, Catalonia | 1 |
| Guayaquil, Guayas | 4 |
| Barranca, Lima region | 1 |
| Lakeville, MN | 1 |
| Wonder Lake, IL | 1 |
| Morecambe, England | 1 |
| Grand Junction, CO | 1 |
| Paris, Île-de-France | 19 |
| Vigo, Galicia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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JC Castañeda (@xJoeyxKnucklesx) reported@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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Monica Rangel (@MonicaLRangel) reported@Outlook Have been having issues with outlook all day today is there something going on?
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Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
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BhagsNStonks (@BhagsNStonks) reported@retrobike_c16 @Outlook Cut down your image size in paint or preview in Mac. Then make the signature in word. Only way I could get our team to have consistent signatures
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Brad (@blcdude1) reportedI’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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jon brownsill (@jonbrown2021) reported@Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Hameedkanz (@hameedkanz) reported@ibn_wittig @Outlook @Live Sql server Yes.
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Old Man Axlzero (@axlzero666) reported@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
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some **** (@imasket123) reported@Outlook fix ur customer service ****
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gee spang (@spangger) reported@Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.