Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 16
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Dallas, TX 7
Manchester, England 6
Chicago, IL 6
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • manal_v manal verma (@manal_v) reported

    @MicrosoftIndia @Microsoft @Outlook When I try to login to my hotmail account via phone or PC, it fails and I get message "Too many requests". It is frustrating. Done password reset & 2FA. Same on outlook app on Android. Please help resolving this.

  • zurcnet zurc (@zurcnet) reported

    Is it just me or does @Microsoft @Outlook email through @GoDaddy the biggest piece of ****? Especially if you have several accounts. Always issues signing in and when you are actually able to, issues sending emails.

  • johnellison John Ellison (@johnellison) reported

    Please don't email me at the moment, @microsoft @Outlook is down on my PC issue might be wider than just me

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • Kelvin_donald01 Kelvin Martin (@Kelvin_donald01) reported

    @whymartino @Outlook Reach out to @Harriet_Cybers immediately to fix this problem.

  • M1dhun_P Midhun (@M1dhun_P) reported

    @Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that

  • saleem_it Rai Saleem (@saleem_it) reported

    @Outlook has the worse account recovery method. I recently encountered an issue accessing my account due to SMS verification method stopped working in Pakistan. Official support responded with can't help in any way. Should have informed to setup other verification methods.

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix the New Outlook Desktop program. It needs a lot of work. It needs to have basic functions. Come on already.

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Logging into @Outlook in Safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do you want? Oh, login with password? Sorry “too many attempts”

  • AlBonDeega Al Bon Deega (@AlBonDeega) reported

    @Xbox So I can't sign in and to contact support I must be signed in Please explain how this is possible, @Outlook ? How can I sign in to my account to contact support to tell them that I can't sign into my account?

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

  • janieho16 Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Microsoft Outlook mobile app is scary. Anyone have issue with the body of draft emails disappearing, permanently, when opening? 6x long draft emails, weeks' research. Gone on desktop too. Forums have the same issue. DM support here takes wks to converse, always forgets issue🙄

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