Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 18
London, England 10
Miami, FL 7
New York City, NY 7
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
Las Vegas, NV 6
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Sydney, NSW 4
Toronto, ON 4
Manchester, England 4
Mesa, AZ 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JDS20251957 1st Amendment (@JDS20251957) reported

    @Richyc89 @Outlook @MicrosoftHelps This isn't an issue to notify developers - clearly something broke recently in your system. The spam is comically simple to identify, what's going on?

  • SuperMugatu Dan McMurtrie (@SuperMugatu) reported

    @DavidTaggart @Outlook It’s outrageously terrible software

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    Anyone else having issues with @Outlook I’m getting about 500 spam emails a day recently and it’s doing my head in.

  • dropthearrow Ryan (@dropthearrow) reported

    @Outlook Is there a problem with the spam filter? Over the last few days I've been getting hammered with spam.

  • LokoCrazyJr CowbowSavy (@LokoCrazyJr) reported

    It would be nice if @Microsoft could fix the @Outlook app! These spam emails along with the scammer type of emails daily is really quite annoying!

  • MHartleyGD Molly Hartley (@MHartleyGD) reported

    @_shoesoff @Outlook Mine is exactly the same! Lots of emails with "-" (dashes) in them. I thought it was something I must have done but I'm kind of pleased someone else is having problems

  • iamonabeach -on a beach- (@iamonabeach) reported

    @Outlook @SkKershaw @outlook your twitter feed is full of users reporting this issue, so stop pointing users to this link. The problem is at your end, started a few days ago, so please own it and fix it.

  • danniegurl Danielle (@danniegurl) reported

    @Microsoft @Outlook Y’all…please fix the junk email again I’m getting 50+ spam and junk into my main inbox folder a day. Yes I haven’t changed settings. They’ve been set for over a decade and they do work when you have your net up. And this is happening on two separate accounts

  • lawnmowerpranks Junk Knuckles (@lawnmowerpranks) reported

    Hey @Outlook I believe I'm experiencing an issue because for whatever reason now all I get is hate mail all day saying Dre fell off. What, just because he's been in his lab with a pen and a pad trying to get his damn label off?? I ain't havin' that.

  • CoolMoozie Masood Ali-Husein (@CoolMoozie) reported

    @Outlook - your spam filters are completely broken. Inbox flooded with trash. #Microsoft

  • Richyc89 ItsRichard (@Richyc89) reported

    Please fix your spam filters @Outlook @MicrosoftHelps

  • dropthearrow Ryan (@dropthearrow) reported

    @Outlook Is there a problem with the spam filter? Over the last few days I've been getting hammered with spam. Blocking the domain names does not appear to be working. @MicrosoftHelps

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook @SkKershaw This is suddenly affecting several customers. It’s an issue on your end not ours

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook are your junk filters broken? why am I suddenly getting all the junk emails in my inbox instead of junk folder?

  • JustxMexJosie Josie (@JustxMexJosie) reported

    Yo @Outlook, instead of telling people to look at their settings for their junk/phishing, maybe you can actually look at the problem and get it fixed on your side? Just a thought you know

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