Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 40
Paris, Île-de-France 17
London, England 13
Exeter, England 7
Sydney, NSW 7
Fulham, England 7
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Chicago, IL 6
Dallas, TX 6
Santa Ana, CA 5
Miami, FL 5
Perth, WA 5
Minneapolis, MN 5
Manchester, England 5
Denver, CO 5
San Diego, CA 5
Seattle, WA 5
Ashburn, VA 5
Bristol, England 5
Southampton, England 5
Mesa, AZ 4
Woodbridge, VA 4
Sacramento, CA 3
Inta, Komi 3
Los Angeles, CA 3
Atlanta, GA 3
City of London, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ZamboniGuy05 Zamboni Guy (@ZamboniGuy05) reported

    @Outlook is anyone else having issues with iCloud accounts on the Mac and IOS Outlook apps? I can not send or receive any emails from those accounts and not synching either.

  • _Jayd04 JaydoMadeIt (@_Jayd04) reported

    @wheeinandout @Outlook Is it still down for you?

  • KevinCallanan Kevin Callanan (@KevinCallanan) reported

    Anyone else having ActiveSync issues with @outlook consumer mailboxes? My outlook client has been “updating” for hours. Killed the app, refreshed, rebooted my phone. No luck. #microsoft #iosapp #outlook

  • osofspades Osman, Prince Bojji’s protector ☭ (@osofspades) reported

    @MicrosoftHelps @Outlook I’m having trouble accessing my email what’s the deal???

  • drsjamesserra James (@drsjamesserra) reported

    Why does @Outlook suck after pasting text from another source? Can’t type anything, it’s so slow…

  • talesofmrst JT (@talesofmrst) reported

    Anyone having issues with emails going to their junk/not being sent through? Caused a nightmare at school with external professionals for the past week! @Outlook @Office

  • basam_ars mohammed basam (@basam_ars) reported

    @BruceLe00520877 @Outlook I have this same issue

  • Real_GonyeaWest Phillip Gonyea (@Real_GonyeaWest) reported

    @Outlook I can't access your website or app. I can't use 2fa to log in. I can't reset my password. What's the issue here.

  • Metbot65 Neil Metcalfe (@Metbot65) reported

    @Outlook issues with storage limits! Email should allow 15Gb but @Microsoft has 5Gb limit including Email attachments and One drive - this seems dumb, either we have 15Gb of email storage or not? Seems a sneeky way to enforce subscription!

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    @AD3Trains @Outlook It makes no sense. I've deleted 15 years worth of emails and hundreds and hundreds of photos over the past few days. It's dropped to 4Gb memory used several time, then randomly within an hour it's back up to 5GB used. I think @Outlook is broken 🙄

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @Outlook , my email seems to have broken. From no issues at all, it's suddenly showing 115% full and not accepting emails. I've deleted hundreds tonight to no avail. Could you please help?

  • TracisTreats Dodgers4Life (@TracisTreats) reported

    @Outlook not again!!!! Email filters for hotmail and outlook are not working and all going to my inbox. Help!

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook @MicrosoftHelps can you update outlook? I do not know if this is just outlook online and not the desktop program, but the search is terrible. I searched for email from a specific email address and it shows emails that is related, but not from that specific email address.

  • ukheather Heather (@ukheather) reported

    So I @MicrosoftHelps & @MicrosoftDevANZ replied saying to use FH (sigh) but said I could DM so I did. They replied saying use FH again (why ask me to dm I don't know) Then @Outlook DM me telling me how to remove a city from the app! They didn't read the issue/skim read.. 5/

  • dwmal1 David Malone (@dwmal1) reported

    @gmail Someone emailed an @outlook.com address from a mail server I run. The outlook address was forwarded to a gmail address. However, gmail rejected the forwarded mail with an SPF failure, checking against my server's SPF. Haven't seen before, and looks like outlook/gmail issue?

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