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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
District Heights, MD 1
Besançon, Bourgogne-Franche-Comté 1
Ashburn, VA 12
Township of Evan, KS 23
Dallas, TX 19
Panamá, Panamá 1
Tallahassee, FL 3
Quito, Pichincha 28
A Coruña, Galicia 1
Tampere, Pirkanmaa 1
Riga, Riga 1
Barcelona, Catalonia 6
Southlake, TX 1
Bruce County, ON 1
London, ON 4
Talavera de la Reina, Castille-La Mancha 1
Bengaluru, KA 1
Twinsburg, OH 2
Grand Marsh, WI 1
Greensburg, PA 1
Minneapolis, MN 5
Didcot, England 1
Brussels, Brussels Capital 3
Plymouth, MN 1
Simpsonville, SC 3
Seaford, England 1
Orillia, ON 1
Bradford, England 2
Paris, Île-de-France 30
Burlington, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • HelenClarex
    Helen Clare (@HelenClarex) reported

    @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • _Cloudyy1
    𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported

    @Outlook r u guys okay? FIX THE ISSUE

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

  • belleintexas
    Carie Sams (@belleintexas) reported

    @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • ItsCas_tho
    👑Cass✨ (@ItsCas_tho) reported

    @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

  • drewbiebertbh
    Gurjot S (@drewbiebertbh) reported

    @Outlook fix the issue pls

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • nathane10422899
    N8 (@nathane10422899) reported

    The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

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