Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 17
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Chicago, IL 6
Phoenix, AZ 6
Melbourne, VIC 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmanue35993907 Edward (@Emmanue35993907) reported

    @BabyDogeGem Sorry to say but this company is a total disappointment lost to much on trade investment, don’t trade with them. Contact Jeffsalvador4 @outlook . com for help on recovery issues or complaints

  • deangargano Dean Gargano (@deangargano) reported

    Hey @Outlook your calendar app is not working. It won't open since yesterday. Seems this is a widely known problem. Any fix? (Using Windows 11)

  • Emmanue35993907 Edward (@Emmanue35993907) reported

    @CGMeifangZhang Sorry to say but this company is a total disappointment lost to much on trade investment, don’t trade with them. Contact Jeffsalvador4 @outlook . com for help on recovery issues or complaints

  • R78946345Miguel Miguel Ribeiro (@R78946345Miguel) reported

    @Outlook Hello my email is not recognising my number used to sign in and nothing online is helping me recover my account. I’ve tried calling you and no help either. I need to get into my email for business purposes and things are being put on hold. Please help, this is urgent!

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    @Outlook Thank you. Though this is a completely separate issue. Events created in outlook desktop do not add 0 minute reminders. They are added if I create an event on my phone and it syncs. I need that to stop.

  • R78946345Miguel Miguel Ribeiro (@R78946345Miguel) reported

    @Outlook 😭😭😭😭 locked out of my account and no one will help me. I know all my details but the system doesn’t recognise my number so I can’t sign in 😭😭😭😭😭

  • Emmanue35993907 Edward (@Emmanue35993907) reported

    @77MichaelR @OpenAI Sorry to say but this company is a total disappointment lost to much on trade investment, don’t trade with them. Contact Jeffsalvador4 @outlook . com for help on recovery issues or complaints

  • coldwxsh georgia (@coldwxsh) reported

    @Outlook thanks for making your search function so **** that it now looks like I've made mistakes at work because I can't find any ******* emails relating to it. They have to exist so where ******** are they and why don't they show up when I search for them. Fix it.

  • realdeniseg denise (@realdeniseg) reported

    @Outlook your search function for emails is absolutely terrible and it’s been years. I know Bing sucks but this is unacceptable

  • benajal Benjamin Ajal (@benajal) reported

    @Outlook @Microsoft365 @Microsoft MS Outlook email app is a pain! It is beyond redemption! Not only is it so slow, the official version signs me out of work emails every few weeks and I must contact ICT support across continents for #MFA account reset! #Stupidity

  • Emmanue35993907 Edward (@Emmanue35993907) reported

    @BitMartExchange Sorry to say but this company is a total disappointment lost to much on trade investment, don’t trade with them. Contact Jeffsalvador4 @outlook . com for help on recovery issues or complaints

  • UnbiblicalCord Unbiblical Cord (@UnbiblicalCord) reported

    @Outlook you need to build an add-on for Outlook that gathers information on the latest received email online and checks that vs. the latest received email in Outlook. Built-in troubleshooters to repair account credentials or rebuild the mail profile could fix many issues.

  • thebooknerd90 Trina Rowland (@thebooknerd90) reported

    @Outlook I am disgusted with your accessibility technical support. I am disabled and rang up to get support to access my emails as I had to reset my phone and need to reset my 2FA as 2FA is not working and was told I have to wait 30 days and unable to access my emails

  • 28LivingAtHome Bryan (@28LivingAtHome) reported

    I opened @Outlook and everything was rearranged. I hate it, but it’s going to stay like that now because I don’t have the patience to figure out how to fix it. You’re trying to do too much, Outlook. Just be email and a calendar.

  • IanSooHoo 𝗜𝗔𝗡 𝗦𝗢𝗢𝗛𝗢𝗢 (@IanSooHoo) reported

    @zacbowden I remember you tweeting about the spam filtering of @Outlook.com not working. My hotmail address (tied to the same account) has been getting at least 4 phishing emails delivered straight to my inbox. Good thing it's the old email address, but the filter doesnt work...

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