Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 19
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Montréal, QC 9
Los Angeles, CA 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Toronto, ON 7
Santa Ana, CA 7
Calgary, AB 6
Sydney, NSW 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4
Phoenix, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • wuaniy Wuaniy (@wuaniy) reported

    @Outlook I can send but not receive mails. Please fix it, Microsoft!

  • owenblacker Owen Blacker (@owenblacker) reported

    @scottgal @Outlook That's the thing, I don't want it shrunk down. In those 2 specific cases, I want rid of the 250px space between the date and the calendar and an ability to collapse some of the 400px of message header and 300px of attachments (and to dismiss the 80px a11y message, if poss)

  • czmyt Stephen J. Schmidt (@czmyt) reported

    After the Android version of Microsoft @Outlook continued to have sync problems with my Office 365 email account, I gave @gmail another try, and I generally find the current version of Gmail so much better!

  • ScottKraenzlein Scott Kraenzlein (@ScottKraenzlein) reported

    @Outlook There seems to be a particularly nasty IMAP sync error in (New)OUTLOOK 365. I switched back to the legacy version and it appears large chunks of my email correspondence is now gone😠. You should make users aware of this issue when making the switch.

  • modestgoblin Thomas Sikma (@modestgoblin) reported

    @_steve2_ @Outlook maybe slow down

  • SandraDammer94 Sandra (@SandraDammer94) reported

    @Outlook I’m getting a lot of spam emails, what’s going on. The filters are terrible!

  • habsburg1683 Tanner (@habsburg1683) reported

    @Outlook Hey Outlook, thanks for responding. When I receive an email in the app and try to reply the app closes and I’m just on my homescreen. There is no error message. Thanks

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    @Outlook 1. I was doing it online. And 2. I've done that. And still says sign in blocked. Signed in to many times

  • jcmn jcmn (@jcmn) reported

    @Outlook Hi I have a weird issue with Outlook 2019 since mid May, whenever I want to sync my email account from outlook domain I`m asked for email and password and then it says the email is wrong or non existant, what is false. The version for android works, and web also works.

  • scottgal ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported

    @owenblacker @Outlook I still contend the Ribbon is MIcrosoft's biggest UX mistake since Bob. Yet they still can't see beyond it. Hint though, right click and 'use simplified ribbon' to shrink it down.

  • GowthamTech1 Gowtham Tech (@GowthamTech1) reported

    @gmail I know the steps to move a mail from Spam. The problem is not to send @Outlook mails to Spam. Note this as a feedback.

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @Microsoft365 @Outlook Why arent there any emails in my sent emails file? This is causing massive issues in my work.

  • ByTeddyBailey Teddy Bailey (@ByTeddyBailey) reported

    hello why are you broken every single monday @Outlook

  • Null_Inflikted Phil (@Null_Inflikted) reported

    For some reason @Outlook app has signed me out and won't sign back in. Problem with the app since it updated?

  • adders Adam Tinworth (@adders) reported

    @fedecherubini @Outlook I’m having similar problems with Apple Mail and @TheDrum emails. It simply will not believe they’re not spam.

Map Check Current Status