Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Houston, TX 4
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JanidMonsalve Janid Monsalve (@JanidMonsalve) reported

    @Outlook Hi, I need help because I can´t access into my mother´s hotmail account. Ive been trying to login for 8 days and it is denied.

  • MarieEdwards429 MarieEdwards429 (@MarieEdwards429) reported

    @Outlook Why haven't I been able to load my messages for the last few hours? I haven't been able to see my new messages, and even my Inbox pinned ones are not fully showing. I can't even view Junk mail or send messages. No error messages just no function.

  • ifrha3 Ifrha (@ifrha3) reported

    I don't know if it's just me but is anyone else having issues with apps today. Twitter keeps not loading on me. Outlook won't work either. Both on different devices. Any issues? @Twitter @Outlook

  • wsbeck wendy beck (@wsbeck) reported

    @Outlook My email is down. Can you tell me if this is a system-wide failure and when it may be back up? Thanks. #HotmailDown #OutlookDown.

  • aubriarmitage I'm Speaking. #PackYourBagsTrumps (@aubriarmitage) reported

    Anyone else having issues with @Outlook? I can't open any of my emails. I just see "Your message can't be displayed right now." Ugh, this is frustrating.

  • alonbrown Alon Brown (@alonbrown) reported

    @PlaidPhantom @Outlook I looked at this a bit and can't come up with a theory as to how this could happen. Any interesting display settings? If not, please select Contact Support from the Help menu, report the issue there, and let me know when that's done so that I can take a closer look.

  • CortanaAl Cortana (@CortanaAl) reported

    @ALumia_Italia @Outlook it's a global problem, happens everywhere. it's been more aggressive in the past few months.

  • trininguyendon trini nguyen-don (@trininguyendon) reported

    so uh, my @salesforce @outlook integration broke recently and the only workaround is to log emails through the web WHICH IS SO ANNOYING. was it the recent @apple update? who knows?! someone, pls fix it

  • justcallmeSiSi 🦋 (@justcallmeSiSi) reported

    @Outlook bro your server got mad issues at the moment, I don't get any emails nor am I able to write or open emails. pls fix it 🥺

  • MarieEdwards429 MarieEdwards429 (@MarieEdwards429) reported

    @Outlook Why haven't I been able to load my messages for the last few hours. I haven't been able to see my new messages, and even my Inbox pinned ones are not fully showing. And, I can't even view Junk mail or send messages. No error messages just no function.

  • Scrxtchy Scratch. (@Scrxtchy) reported

    @Outlook You won't believe it. Clearing cookies ACTUALLY was the fix

  • NISHIKINO_MACKY MACKY (@NISHIKINO_MACKY) reported

    Is @Outlook down

  • Yellow_Dog1959 Yellow Dog Democrat (@Yellow_Dog1959) reported

    @Outlook why can’t my messages be displayed right now on my pc? You suggest I check my internet connection and try again later. I just opened it on my phone, sent it GMail and had no trouble reading the email. Should I just abandon outlook for my personal email?

  • Depoetic 💙 Depoetic (@Depoetic) reported

    @Outlook /Hotmail Why won't e-mail's open in hotmail? Your error message says for me to check my internet connection... but as you can see, I AM connected. I use Hotmail via my PC's browser. I can sign in, but not open e-mails.

  • JillHudson21 Gillian Hudson (@JillHudson21) reported

    @Outlook #Hotmailproblem Hey Hotmail... When I open up an email it’s empty.. says nothing to see here.. I get some emails but not all!!! Bit all emails that have got through are empty... What’s the problem ??

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