Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 12
Madrid, Comunidad de Madrid 12
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Chicago, IL 4
Minneapolis, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • chloeewilsonn4 chloe wilson ✨ (@chloeewilsonn4) reported

    @GeneDavidKirk @Outlook Yeah my partner can’t get into his account keeps coming up error.

  • Cthulhuhoop Mel ❄️ (@Cthulhuhoop) reported

    @luis_abv0929 @Outlook globally down for two hours+. you MIGHT expect them to say something here, but nah.

  • GeneDavidKirk GDK (@GeneDavidKirk) reported

    @Outlook is there a problem with the Outlook server? My hotmail account is not working. It says server not working when trying to access mail. Any advice please?

  • IAmJessPlant Jess Plant (@IAmJessPlant) reported

    Outlook appears down across multiple platforms (for me it is down on the web browsers, Windows app, and Android app). I am missing a meeting, and I know that I have some important emails waiting. Hopefully @Outlook will have a fix soon.

  • joeheys Joe Heys (@joeheys) reported

    @Outlook every single time I try and log into my email account, I get a message saying ‘too many requests’ and then I’m kicked out. I rely heavily on my emails for work. Please can you sort this out? I’ve had endless problems with you as an email provider lately, you’re a joke.

  • a7m_998 Eng. A (@a7m_998) reported

    @Outlook Hello, Im suddenly signed out of my email. I’m still receiving email notifications on my phone, but when I tried to sign in, I got blocked from the very first attempt. Please check your dm.

  • Suejanehall1 Sue Hall (@Suejanehall1) reported

    @Outlook is all e mail down?

  • lang_willar patrick lang-willar (@lang_willar) reported

    @bravetofu_ @Outlook @Microsoft I get this answer when I try to login from the web incognito mode and my app is down ... not receiving no able to send mails ? UTC Date: 2025-07-10T09:20:43.528Z Client Id: 2AE51DB7BF78421A8D115ECA96626025 Session Id: 59299199-a819-4147-a195-105698995673 Client Version: 202506200

  • kirstin_gunn Kirstin Gunn (@kirstin_gunn) reported

    @Outlook why can I not access my emails? Error message keeps saying Can not get mail- the connection to the server failed. What is going on??

  • touquetown 🎥Jims (@touquetown) reported

    @Outlook If your Outlook App is down, you can still log in and use it from a web browser. Only the App is broken, fix eta unkown.

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @Outlook I’m aware of the outage but can you confirm if losing your folders in Hotmail is part of this problem? And also half of my phone contacts? I just want reassurance that email folders (full of important emails) aren’t going to be lost forever? Phone contacts too 😕

  • HelenMelrose Melro5e (@HelenMelrose) reported

    @Outlook I can't get into my hotmail account. It keeps asking for me to authenticate, have tried to reset my password and just keeps asking me to sign in again. It seems like this is a widespread problem but no official word from Microsoft/Outlook? Is there a fix time on this?

  • rekh01 Rǝkha (@rekh01) reported

    What’s going on with Hotmail!? Can’t login!!!! @Outlook #Hotmail #FirstWorldProblems

  • BoratRobert Ross O'Donovan (@BoratRobert) reported

    @Outlook Is Mr Gates available to fix it as it seems like no one else can... Absolute embarrassment is Hotmail outlook now I know why my mates jeer me for using it

  • 19Shep Andy Shep (@19Shep) reported

    @Outlook send you a DM Yesterday as my wife’s issue is still not resolved, if anything it’s got worse.

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