Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Morganitee_ Morgan (@Morganitee_) reported

    @Outlook is there an issue with spam emails? I’m getting 10 a day going straight into my focus email address? please help it’s just constant!

  • DonnyMac19 Donald MacGregor (@DonnyMac19) reported

    @Outlook @coolfrog1988 The links they send don’t work. Please actually fix the problem @Outlook !!!!

  • Markovnikov11 Markovnikov (@Markovnikov11) reported

    @Outlook @SohamBhattac Hi. I’m not receiving Mai’s in my outlook account. Are u still having problems?

  • beejal1mehta Beejal Mehta (@beejal1mehta) reported

    Is their anyway that I could not be confounded by various error message emails whenever I send something out? @Outlook

  • dominodominguez Ethan Dominguez (@dominodominguez) reported

    @Outlook hello Im currently running into issues where I can load my new incoming mail. Noticed this happened over night. Is there currently system issues by chance?

  • TPPRNews TPPR (@TPPRNews) reported

    @Outlook It seems it was another one of your increasingly disruptive Updates ... once it went through, the problem solved itself on the work PC. I'll see about he domestic PC later.

  • TimPendry Tim Pendry (@TimPendry) reported

    More problems with @Outlook sending this evening ... what a bunch of cowboys!

  • brinel_smith Brinel Smith (@brinel_smith) reported

    @Outlook @Foortography Hi outlook team, I can't log in my outlook account when I sign in it show send code on my email that I don't know password of that but I have access but I don't know that password when I go on send code on my outlook account so I cannot get code help me.

  • Cambridge_Uni Cambridge University (@Cambridge_Uni) reported

    @tylershores @Outlook Hi Tyler, @UniCamIT believe they have implemented a fix for the problem that has prevented users from accessing Microsoft accounts. They're hoping to provide another update after 10.30.

  • DarthB86 Tim Janus (@DarthB86) reported

    @Outlook since when do you assume email address equal to login name and do not give an option to provide a login name when setting up an E-Mail? Am I missing something or is this the Windows 11 experience?

  • Kay59522518 Kay (@Kay59522518) reported

    @Outlook Hi yes, I still do need help. I tried sending a DM but I keep receiving an error message on my end :( . I do hope you can still help me.

  • sophiejfhall sophiejfhall (@sophiejfhall) reported

    @Outlook I would LOVE to see unsolicitated junk mail in my inbox magically disappear and never come back. I would love for you to respond to emails sent to about this issue - that would be magic.

  • rachelcavers Rachel Steen (Cavers) (@rachelcavers) reported

    My Microsoft @Outlook has updated and now I can't view attachements in emails. I can see them on my phone, but not on my Mac. Anyone else had this issue or can anyone help me? Can't find any obvious way of fixing and it's frustrating the hell out of me! #Outlook #Microsoft

  • rachelcavers Rachel Steen (Cavers) (@rachelcavers) reported

    My Microsoft @Outlook has updated and now I can't view attachments in emails. I can see them on my phone, but not on my Mac. Has anyone else had this issue or can anyone help me? Can't find any obvious way of fixing and it's frustrating the hell out of me! #Outlook #Microsoft

  • EdmundParker11 Edmund Parker (@EdmundParker11) reported

    Having problems with my email account. I use @GoogleWorkspace to host my email and run them through @Outlook. Never had a problem until today 10am they stopped receiving via outlook. All fine via google online however. Any ideas? Im sure it is straightforward in settings

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