Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ocean Springs, MS | 1 |
| Santurtzi, Basque Country | 1 |
| Bilbao, Basque Country | 1 |
| Bogotá, Bogota D.C. | 1 |
| Paris, Île-de-France | 10 |
| San Martiniano, Q. Roo | 1 |
| Miami, FL | 1 |
| Zaragoza, Aragon | 1 |
| Feltham, England | 1 |
| Melbourne, VIC | 8 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Pauillac, Nouvelle-Aquitaine | 1 |
| Tours, Centre | 1 |
| Le Havre, Normandy | 1 |
| Mataró, Catalonia | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
| Naucalpan de Juárez, MEX | 1 |
| García, NLE | 1 |
| Sunshine Coast, QLD | 1 |
| Belfort, Bourgogne-Franche-Comté | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Santo Domingo, Nacional | 1 |
| Mississauga, ON | 1 |
| Quito, Pichincha | 3 |
| Campeche, CAM | 1 |
| Elizabethtown, PA | 1 |
| Hackney, England | 2 |
| Colomiers, Occitanie | 1 |
| Ivry-sur-Seine, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Eric Nelson (@EricNelson777) reported@Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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NewsMän (@KueddeR) reported@MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.
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Timothy Nichols (@nichols_ti28279) reported@MartGHtTx @Outlook Volan_xyber can fix this.
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??