Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
Exeter, England 17
New York City, NY 15
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 8
Chicago, IL 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Santa Ana, CA 7
Brooklyn, NY 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • bear_nugs The Nuggy Bear (@bear_nugs) reported

    @MicrosoftHelps Can you get the @Outlook team to put out a statement so it would aliviate confusion. Hotmail currently won't sync to any app. You have to view emails on browser. It may be an android issue, gmail app or yourselves. But acknowledging it would help. Thanks.

  • Redrichmond2 Dave (@Redrichmond2) reported

    @AreGit0 @Outlook @MicrosoftHelps Just bin microsoft and outlook. Its outsourced now and development is terrible. There are better options

  • keithandvix Vicki Roberts (@keithandvix) reported

    @s30rhb @Outlook @gmail Yeah, just had no emails for two days, seems I'm not the only one with the problem 😞

  • llothos llothos (@llothos) reported

    @Outlook @maximalism4ever Then care to explain why so many are having issues.

  • laurence_mclean Laurence McLean 🏳️‍🌈 (@laurence_mclean) reported

    Why is setting up your auto reply in outlook so bad, I want the full email editing experience not only being able to choose from 16 default 1980s colours @Outlook pls fix

  • missjosiemarie Josie Marie (@missjosiemarie) reported

    Hi @Outlook if you can fix your emails not syncing to app that would be fab 🙃

  • collywolly68 col (@collywolly68) reported

    I am done with @Outlook I'm deleting everything related to Microsoft. Just how many times do I have to keep changing passwords as your security is shite? Once again, some MORON in America has "guessed" my password AGAIN!! Never ever a problem with @Google , always reliable.

  • gingersara79 Sarah Jane Crawford (@gingersara79) reported

    @Outlook my outlook app this morning will not sync any emails, is it down

  • strawtalk1 Catherine Brett (@strawtalk1) reported

    Not been able to receive or send emails all day on my #hotmail account, @MicrosoftHelps @Microsoft @Outlook can you please help? Any news when the problem will be rectified? #Outlook

  • raf433 Richard Foster (@raf433) reported

    @Outlook my Hotmail account is not syncing to my android phone from early this morning. Others seem to be having the issue too. Please can you investigate? Thanks

  • bear_nugs The Nuggy Bear (@bear_nugs) reported

    @Outlook is there a problem syncing emails to apps like gmail? I'm not getting them but when I open outlook there they are. I've not changed any settings.

  • Mimzymoo Mimzymoo ツ 🇬🇧 (@Mimzymoo) reported

    @Outlook Hi, when will the junk mail issue be solved? Getting spammed in my inbox. Thanks

  • AreGit0 Aregito (@AreGit0) reported

    In the last 4 days I have been seeing increased levels of spam emails being delivered to my Inbox. Hotmail is no longer filtering these spam emails directly into the Junk folder. I go through 40-50 spam emails per day. What's the fix for this? @Outlook @MicrosoftHelps

  • brunopontoexec BrunØ.exec (@brunopontoexec) reported

    @DaniAskins @Outlook Google states that people who access Hotmail via Gmail cannot access those emails at the moment. Google is still trying to find the solution to this issue

  • Lonely04539393 Lonely (@Lonely04539393) reported

    @Outlook I still can't send e-mail through SMTP because OAuth2 authentication is broken for Hotmail accounts. Could please solve this problem?

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