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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Auckland, Auckland 1
Byron, IL 1
Lexington, KY 2
Knoxville, TN 3
La Baule-Escoublac, Pays de la Loire 1
City of Brussels, Brussels Capital 1
Metz, ACAL 2
Paris, Île-de-France 31
District Heights, MD 1
Besançon, Bourgogne-Franche-Comté 1
Ashburn, VA 12
Township of Evan, KS 23
Dallas, TX 19
Panamá, Panamá 1
Tallahassee, FL 3
Quito, Pichincha 28
A Coruña, Galicia 1
Tampere, Pirkanmaa 1
Riga, Riga 1
Barcelona, Catalonia 6
Southlake, TX 1
Bruce County, ON 1
London, ON 4
Talavera de la Reina, Castille-La Mancha 1
Bengaluru, KA 1
Twinsburg, OH 2
Grand Marsh, WI 1
Greensburg, PA 1
Minneapolis, MN 5
Didcot, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • Liamdestroyer39
    Liam (@Liamdestroyer39) reported

    @Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook Posting while your servers are down is asinine behavior 🥴

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

  • rav3n9999
    RAV3N9999 (@rav3n9999) reported

    @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

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