Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 49
Madrid, Comunidad de Madrid 30
Preston, England 26
Bogotá, Distrito Capital de Bogotá 24
Paris, Île-de-France 23
São Paulo, SP 15
Derby, England 15
Guayaquil, Provincia del Guayas 13
London, England 12
Quito, Provincia de Pichincha 12
Mexico City, CDMX 11
Toulouse, Occitanie 10
Barcelona, Catalunya 10
Glasgow, Scotland 8
Manchester, England 7
Slough, England 7
Birmingham, England 7
Chapecó, SC 7
Montréal, QC 6
Medellín, Departamento de Antioquia 6
Chicago, IL 6
Lima, Provincia de Lima 5
Brussels, Bruxelles-Capitale 5
Mérida, YUC 4
Toronto, ON 4
Los Angeles, CA 4
Miami, FL 4
Queens, NY 4
Badalona, Catalunya 4
Wellingborough, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RissaHalls Rissa TweetWoman ♡ (@RissaHalls) reported

    @Outlook how do I speak to a person to get access to an email account? The online form is not working for me.

  • VGPerfection Matt Buxton (@VGPerfection) reported

    @RainyDayRetro @Outlook @MicrosoftHelps Possibly, notice they blame the users network though. I'm not having any other IPV6 related connectivity issues.

  • HariHari_Kathi Hari (@HariHari_Kathi) reported

    @Outlook Hi, for the last 3 months Aap not working properly. Recent emails not updating 1day even after the refresh also. I received a new mail notification but that mail not showing in the mailbox. Pl Help...

  • AnjMarieD Anj Marie (@AnjMarieD) reported

    @Outlook I have been trying to create a new email and the image selection to create a new account is not working. Spent the last 10 minutes going through it. You just lost a customer. I am going to @Google. I am a O365 customer, you may have just lost all my business. #Microsoft

  • guymoise4 Guy M. (@guymoise4) reported

    @GirlxRock @prorecovery7 @Outlook Its an issue on their end not a hack.

  • Adithpodhar Adith Podhar 🇮🇳 | adith.eth (@Adithpodhar) reported

    @frantzfries @Microsoft can't even fix search in @Outlook . It's been pathetic since ages

  • theafterlime govindk (@theafterlime) reported

    @gmail Gmail for Android. The issue is especially prevalent if you delete an email from the notification shade itself. It keeps on popping back up again and again and again. That too, just for the @Outlook mail

  • RickHof57418625 Rick Hoffman (@RickHof57418625) reported

    @Outlook Nevermind, our IT was able to fix it by doing some software/hardware updates today.

  • Citizener Julien C. (@Citizener) reported

    @Outlook @Waizerrr The same happens to me and it seems it’s the case for more and more people. No problem with the iOS application though.

  • klc876 Ozgur Kılıc (@klc876) reported

    @mypeace123 @Outlook The company needs to fix these problems. If they're working for intelligence, it means an unscrupulous company. The privacy and security of people's private areas are important. only criminals or suspects' emails are examined

  • 87878787878787G g e o r g e (@87878787878787G) reported

    @Outlook Hey, I’ve tried all this, the issue we have is the number attached to my mum’s account is an old mobile number, meaning she can’t access the verification code, how can we navigate around this? We do know the password now just can’t get the access code?

  • Jackda1878 Jack Ash (@Jackda1878) reported

    @Outlook hi, I am unable to send any emails? Are you having problems? Thanks

  • BlueMancunion All 4 Football (@BlueMancunion) reported

    @Outlook I forgot my password to my email, when entering my phone number for a code, I'm getting no message with the code. I am 100% certain the phone number is correct. Is this a glitch?

  • Euphemissed Norbert Erratic (@Euphemissed) reported

    @Outlook @gxrs1988 The @outlook filters are not working. Again! PLEASE get someone to at least have a look. Normally, I get a couple of Junk messages a week, now it's several an hour. This had been weeks. I'm at breaking point, after several decades loyalty. Beginning to think that's the plan.

  • RickHof57418625 Rick Hoffman (@RickHof57418625) reported

    @Outlook hi, i have the Translator add-in on Outlook on my desktop computer. When I click on the 'translate message' icon I receive the following error message. Could you help me fix it please? Unhandled error: {"exception":{"name":"ReferenceError","message":"'globalThis'..

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