Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
Exeter, England 17
New York City, NY 15
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • lwtnbowie clara (@lwtnbowie) reported

    @Outlook is down? @MicrosoftLatam @MicrosoftHelps

  • moeizahmed Moeiz Anser (@moeizahmed) reported

    @Outlook Dear Outlook team my hotmail id is not working and saying it is temporarily blocked without any notification and also not let me add my cell phone number on it saying this facility not available in my country

  • DooByte DooByte (@DooByte) reported

    Switch to Old Outlook until the undersea cable issue is resolved. The new outlook is too reliant on an internet connection! @Outlook

  • AgLiuton DC_Django - Washington D.C. (@AgLiuton) reported

    @Outlook how about you fix your bnroken *** poorly coded email service instead of worrying about ******* people out of their money for once...

  • the_cool_sid Siddharth Mishra (@the_cool_sid) reported

    @Outlook Can not login to hotmail account on web. I am signed into Outlook in my phone apps. I tried sign in helper link but nothing happens. Error message "Please retry with a different device or other authentication method to sign in. For more details, please see this link"

  • HiFiListener HiFiListener (@HiFiListener) reported

    @michaelmknight @Outlook Same issue here @Outlook Please help!

  • BrijeshSisodia Brijesh Singh Sisodia (@BrijeshSisodia) reported

    Anyone else facing sync issues with GoDaddy Professional Email on Microsoft Outlook (desktop app)? 🤔 Mails not updating properly, causing major disruption. @GoDaddy @Outlook @Microsoft this needs urgent attention! #Outlook #GoDaddy #EmailIssues

  • tillerdawg Tillman (@tillerdawg) reported

    @Office @Microsoft @Outlook new outlook STILL SUCKS. please change it back. it has too many glitches and issues.

  • santoshfrequent santosh kumar jha (@santoshfrequent) reported

    @Outlook I have already been sending dm’s . It has been almost an year and my account locked! How and what legsl actions i can take for keeping my data and not giving it back? Any support will be helpful! I have faced lot of issues as it was my main account and all logins were dependent o

  • tillerdawg Tillman (@tillerdawg) reported

    @Outlook @Office @Microsoft still sucks. i hate it. but, microsoft doesn't care about me. so, goodby to all my office products and subsriptions. new outlook STILL SUCKS. please change it back. it has too many glitches and issues.

  • mitemitreski Mite Mitreski (@mitemitreski) reported

    So @MicrosoftOutage and @Outlook is having Groundhog Day where emails are re-recived with todays date at least for 3 confirmed companies, but no comms anywhere to be found. #outlook #outage

  • Ashleyjphotos Ashleyjphotography (@Ashleyjphotos) reported

    @Outlook I can't log in to my hotmail after an unregistered attempt from Brazil (I live in the Uk), and the 2 verification chances per day are not working. You have no customer support, and I've been unable to log in to my very important email address for 5 months. Please help.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix this awful new Outlook Desktop program just as bad as the online version of Outlook. Search is messed up. Cannot do basic things with @Microsoft Office programs. Imagine that.

  • marktluszcz Mark Tluszcz (@marktluszcz) reported

    How can the new @Outlook be so bad? Search is excessivel slow, lookup of emails is terrible. I've rolled back to the old version for the second time. Yes AI matters, but how about getting basic productivity tools right as well?

  • Fochless Aleph Warble (@Fochless) reported

    @Outlook @Microsoft the new outlook experience on windows (not the old client) is increasingly unpredictable. Dynamic and contextual popups along with unreliable reading pane behaviors are pushing me towards the old, uglier client. Cut down on the fancy, focus on predictability.

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