Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kalāheo, HI | 1 |
| Quito, Pichincha | 11 |
| Sevilla, Andalusia | 2 |
| Conway, SC | 1 |
| Ropley, England | 1 |
| Brisbane, QLD | 2 |
| Ciudad Apodaca, NLE | 1 |
| City of London, England | 4 |
| Paris, Île-de-France | 25 |
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Bradford, England | 3 |
| Bicester, England | 1 |
| Denver, CO | 8 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Southampton, England | 2 |
| Stonehouse, England | 1 |
| Sydney, NSW | 5 |
| Royal Leamington Spa, England | 1 |
| Martin, TN | 1 |
| Saint-Quentin-de-Baron, Nouvelle-Aquitaine | 1 |
| Plano, TX | 2 |
| Boulay-Moselle, ACAL | 1 |
| Telford, England | 2 |
| London, England | 19 |
| Valinhos, SP | 1 |
| Pasto, Nariño | 1 |
| Épinal, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Solidaridad, Q. Roo | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
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Jeff Wolfe (@JeffWolfeCRE) reported@Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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why (@kirk202020) reported@Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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alli. (@lovemesomeALLI) reportednow I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!
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Thee Wane (@CoachWane) reported@Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!