Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 50
Preston, England 41
Madrid, Comunidad de Madrid 30
Guayaquil, Provincia del Guayas 25
Bogotá, Distrito Capital de Bogotá 23
Quito, Provincia de Pichincha 22
Paris, Île-de-France 20
Wellingborough, England 14
Toulouse, Occitanie 13
Mexico City, CDMX 12
Barcelona, Catalunya 12
Manchester, England 9
Birmingham, England 8
Stoke-on-Trent, England 8
London, England 7
São Paulo, SP 6
New York City, NY 5
Slough, England 5
Bristol, England 5
Cali, Departamento del Valle del Cauca 5
Glasgow, Scotland 4
Lima, Provincia de Lima 4
Mérida, YUC 4
Montréal, QC 4
Los Angeles, CA 4
Brussels, Bruxelles-Capitale 4
Raleigh, NC 4
Campinas, SP 3
Eastbourne, England 3
Rio de Janeiro, RJ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TracyBa40086367 Tracy Barrett (@TracyBa40086367) reported

    @Outlook @Office365 @Microsoft365 YOU GUYS SUCK!!!!TOO MANY PASSWORD LOGINS FOR THE SAME ACCOUNT TOO MANY DOMAINS TO ACXESS THE SAME INFO....YOU GUYS ARE TERRIBLE..HURRY UP & STREAMLINE YOUR PRODUCTS I HOPE WIN 10S IS BETTER AT LOGINS TO ALLOW USERS TO CHOSE A FEW OR ALL TO LOGIN

  • HTFIII Henry Ferlauto (@HTFIII) reported

    @alonbrown @Microsoft365 @Outlook Have not tried since. I was also able to figure out my issue at the time. Will look when I’m back at my iMac.

  • taykafasi tay (@taykafasi) reported

    FIX THE SEARCH BAR! @Outlook

  • AndiHopfgartner Andi Hopfgartner (@AndiHopfgartner) reported

    @VicJisawesome @MicrosoftHelps @Outlook I'm experiencing the same issue from latest update yesterday. Is the issue still persisting? Thanks for help!

  • wasaba WB (@wasaba) reported

    @Outlook why is the outlook older version not working with gmail? Are you forcing us out of outlook? :(

  • alonbrown Alon Brown (@alonbrown) reported

    @HTFIII @Microsoft365 @Outlook Not on a widespread basis but we have heard some reports and are investigating. Are you still encountering this issue?

  • bigmonu bigmonu (@bigmonu) reported

    Is @Outlook down? #outlook #outlooklive

  • 98codes Greg Hurlman (@98codes) reported

    20 years, and I sill have to fix all the @Outlook settings every time I install it. No sync, no nothing.

  • nadiawuzhere nadia (@nadiawuzhere) reported

    Dear @Outlook, please stop taking meeting invites out of the inbox once people respond. people often attach documents to meetings that you need at or before the meeting. it’s very frustrating to track those documents down. Thank you, Nadia

  • t3kk2 Daron Brewood (t3kk) (@t3kk2) reported

    @Outlook @OfficeInsider Big problems with latest beta New Outlook on Mac. If you look to reply to a message without opening it first you get a ‘No Conversation Selected’ message.

  • Arans_ Henrique (@Arans_) reported

    @Microsoft365 @Outlook Hello! Safelinks is preventing me to access any link sent on my email. It opens an error page saying that check if there is a typo in I am desperate it’s very urgent. This happens on outlook app, browser, on the pc or in the iphone.

  • careybearygamer CareBear (@careybearygamer) reported

    I don't know how long it's been there, but I just noticed today that @Outlook alerts you to possible accessibility issues in your email. i.e. contrast text issues or to insert alt text for any images etc. 🥰

  • AaronMLB Aaron Brown (@AaronMLB) reported

    @Outlook Why is the Android app constantly demanding I sign in to a OneDrive for Business account that doesn't exist? This is uninstall-level annoying. Please fix it.

  • FineMessPottery Fine Mess Pottery (@FineMessPottery) reported

    IT"S EVEN WORSE THAN THAT. Now I can't even ADD new contacts! What the hell @Outlook! How do I fix this? My program is basically useless to me if I can't even save addresses.

  • crabby_goat benjamin abel (@crabby_goat) reported

    Hey @Outlook - this 365 update kinda sucks. No preview window? And I can’t toggle down or use the cursor to select my email groups. Not a fan so far.

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