Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 13 |
| Sunrise, FL | 1 |
| Saint-Paul, Réunion | 1 |
| Rennes, Brittany | 1 |
| Presque Isle, ME | 1 |
| Adelaide, SA | 10 |
| Valence, Auvergne-Rhône-Alpes | 2 |
| Elk Grove, CA | 1 |
| Nantes, Pays de la Loire | 1 |
| Paralímni, Ammochostos | 2 |
| Parkland, FL | 1 |
| Jackson, WI | 1 |
| Scottsdale, AZ | 2 |
| Weston-super-Mare, England | 1 |
| Philadelphia, PA | 8 |
| Liverpool, England | 42 |
| Lausanne, VD | 1 |
| Arlington, TX | 1 |
| Beaucaire, Occitanie | 1 |
| Okmulgee, OK | 1 |
| Orinda, CA | 1 |
| Houdan, Île-de-France | 1 |
| San Antonio, TX | 5 |
| West Linn, OR | 1 |
| Bad Axe, MI | 1 |
| West Des Moines, IA | 2 |
| Wheaton, IL | 1 |
| Schenectady, NY | 2 |
| Allen, TX | 2 |
| Terrassa, Catalonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
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Wildo Tango (@xx01010xxc) reported@Outlook you're #hotmail recovery is not working, I need human assistance
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tortured hot girl department (@maaaaandyy) reportedI’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg
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Timothy Nichols (@nichols_ti28279) reported@HollyKing810925 @Outlook Volan_xyber can fix this.
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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Justine Gunner (@GunnerJustine) reported@Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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sally (@trolly_dolly6) reported@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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Kelsey Goodwin (@kelseyg2010) reported@MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.
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Kimberley Treece (@T25Kimi) reportedCome on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!