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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eastland, TX 1
Stockholm, Stockholm 2
Liverpool, England 44
Chicago, IL 17
Dallas, TX 20
Pantin, Île-de-France 1
Paris, Île-de-France 33
Nice, Provence-Alpes-Côte d'Azur 3
London, England 24
Seattle, WA 13
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
Scottsdale, AZ 2
Weston-super-Mare, England 1
Philadelphia, PA 8
Lausanne, VD 1
Arlington, TX 1
Beaucaire, Occitanie 1
Okmulgee, OK 1
Orinda, CA 1
Houdan, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • simoes_romeo
    Simbaaa (@simoes_romeo) reported

    @cjl85718 @Outlook did resolve the problem? I have the same issuee.

  • acetipped
    Leaves Ahead (@acetipped) reported

    @Outlook when are you guys going to fix this email sync outage on iPhone?

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • JackalopePoop
    jen (@JackalopePoop) reported

    @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

  • JSokaza
    Ad Libitum (@JSokaza) reported

    The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

  • feeenickss
    Soph (@feeenickss) reported

    @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

  • Jack_the_westi
    SpongeBob (@Jack_the_westi) reported

    @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • Fox32Mode
    Jeff Fox (@Fox32Mode) reported

    @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

  • JuliaUllrich13
    Julia Ullrich (@JuliaUllrich13) reported

    What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

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