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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bleury, Centre 1
Beckenham, England 3
Exeter, England 6
Preston, England 2
Cypress, TX 1
Metz, ACAL 2
Madrid, Madrid 4
Alpharetta, GA 1
Grand Prairie, TX 1
Noisy-le-Grand, Île-de-France 1
Weare, NH 3
Barcelona, Catalonia 4
Atlanta, GA 6
Seattle, WA 11
Jackson, MN 1
Shah Alam, SGR 1
Sound Beach, NY 1
Liverpool, England 32
Ottawa, ON 2
Barrie, ON 1
San Juan de Alicante, Valencia 1
Bilbao, Basque Country 1
Halifax, England 1
Aureilhan, Occitanie 1
Berriz, Basque Country 1
Hastings, England 7
Launceston, TAS 1
Paris, Île-de-France 21
Citrus Heights, CA 1
Riverside, CA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Snacktime_17
    Snacktime (@Snacktime_17) reported

    @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • AppelLaw
    Brendan R. Appel (@AppelLaw) reported

    @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

  • zxcbnmjklyf
    star🧚🏻‍♀️ (@zxcbnmjklyf) reported

    @Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!

  • loisetwt
    sheenbean (@loisetwt) reported

    I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • 4LokoEnthusiast
    Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reported

    Why is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • PeonhuskLIVES
    Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reported

    Hey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • Jeffnel429545
    Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • JanDamaschke
    Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported

    @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

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