Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 16
New York City, NY 15
Exeter, England 15
Sydney, NSW 11
London, England 10
Seattle, WA 9
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 7
Phoenix, AZ 7
Brooklyn, NY 6
Perth, WA 6
Aurora, CO 6
Toulon, Provence-Alpes-Côte d'Azur 6
Toronto, ON 6
Santa Ana, CA 6
Woodbridge, VA 5
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • VIVlENNIE tomie ✧ (@VIVlENNIE) reported

    the outlook spam emails are getting too much @Outlook can you fix your app

  • sandratoms01 Sandra Toms (@sandratoms01) reported

    @Frandrury1078 @Outlook He's really good you should talk to him about the issues he will get it fixed

  • shutupdrogba Rob (@shutupdrogba) reported

    How has @Microsoft @Outlook not fixed their junk/spam issue that has plagued the service over the last few days/weeks? Your filter is not doing anything.

  • spod1000 Spook1000 (@spod1000) reported

    @Outlook There appears to be a lot of problems here Over the last 24 hours I had no access to my e-mails An hour ago I discovered Outlook had updated my Optional Cookies from 'Rejected' to 'Accepted' I have now rejected all Optional Cookies I now have access to my e-mails again

  • Khaembanic7 Nicodemus K. Wafula (@Khaembanic7) reported

    @TechFkl @Outlook Was your problem solved? Sorry for coming late

  • laurashleyy TiffanyBeatz (@laurashleyy) reported

    I swear @Outlook is the WORST and don't actually help with any issues

  • brendabudinich brenda budinich (@brendabudinich) reported

    @Outlook fix your service please 😩😩😩

  • DavidTones5 David Tones (@DavidTones5) reported

    @MicrosoftUK @Outlook in the last 2 days I have noticed a massive increase in spam appearing in my hotmail inbox? Has your filter broken? Any recommendations?

  • LokoCrazyJr CowbowSavy (@LokoCrazyJr) reported

    I don’t understand why @Microsoft can’t fix their @Outlook from all these scammers man! C’mon! Enough is enough!

  • historycat historycat (@historycat) reported

    If @Outlook can't fix the recently broken spam filter, then it may be finally time to retire my 26 year old hotmail email account.

  • caitlinecarey Caitlin Carey (@caitlinecarey) reported from Melbourne, State of Victoria

    @ItsSpeltWithAC @Outlook I’ve been having this issue for a week or so now, dozens of spam every day - I DM’d @Outlook and they did nothing! Emails from trusted sources go to junk but clear phishing emails make it through - sick of it!

  • NotFromOff . (@NotFromOff) reported

    @Outlook < Suddenly a single "Ad" is showing up as incoming mail, always at the top, always from a different source, no matter how many times I delete them or attempt to block them. I am beginning to think I need to redirect my mail server to a different source.> Your response?

  • eMendozzi Eze Mendozzi (@eMendozzi) reported

    @Outlook your junk filter is not working

  • brendabudinich brenda budinich (@brendabudinich) reported

    @Outlook please fix your service 😩😩😩😩😩😩

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook @MicrosoftHelps

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