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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sevilla, Andalusia 3
Pointe-à-Pitre, Guadeloupe 2
Redditch, England 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 4
Hobart, TAS 1
Glasgow, Scotland 3
Eastport, ME 1
Tlalnepantla, MEX 1
New York City, NY 2
Leicester, England 1
Alès, Occitanie 1
Kalāheo, HI 1
Quito, Pichincha 10
Conway, SC 1
Ropley, England 1
Brisbane, QLD 2
Ciudad Apodaca, NLE 1
City of London, England 1
Paris, Île-de-France 17
Fontaine, Auvergne-Rhône-Alpes 1
Bradford, England 2
Bicester, England 1
Denver, CO 1
Parthenay, Nouvelle-Aquitaine 1
Southampton, England 2
Stonehouse, England 1
Sydney, NSW 5
Royal Leamington Spa, England 1
Martin, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • PermianLandman
    Permian Landman (@PermianLandman) reported

    Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • CoachWane
    Thee Wane (@CoachWane) reported

    @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

  • autumnisicy
    autumn 🍓 (@autumnisicy) reported

    spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • ayanconq
    Wind 24 (@ayanconq) reported

    @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • InnerPhoenix420
    Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

  • ThisIsLizMK
    Liz 🇺🇸 (@ThisIsLizMK) reported

    @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

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