Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 40
Paris, Île-de-France 16
Madrid, Comunidad de Madrid 14
London, England 13
Sydney, NSW 7
Fulham, England 7
Marseille, Provence-Alpes-Côte d'Azur 6
Exeter, England 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Chicago, IL 6
Dallas, TX 6
Miami, FL 5
Perth, WA 5
Santa Ana, CA 5
Minneapolis, MN 5
Manchester, England 5
Denver, CO 5
San Diego, CA 5
Seattle, WA 5
Ashburn, VA 5
Bristol, England 5
Southampton, England 5
Los Angeles, CA 4
Mesa, AZ 4
Woodbridge, VA 4
Inta, Komi 3
Atlanta, GA 3
City of London, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JMcmarket JD McMarket (@JMcmarket) reported

    Not sure if others having this issue - seems like @Outlook is down again... #MicrosoftOutage

  • Harry_Boss33 Harald G (@Harry_Boss33) reported

    @Outlook Hello Outlook Spur service does not work Android App no Emails are loeded although new Emails are available please fix

  • Alfonsiawarrior Kim Johnson (@Alfonsiawarrior) reported

    @Outlook - the layout on Web Access is not very well thought-out. starters the icon should be yellow 2nd the Web Access layout need to be much clearer... i work with hundreds of invoices & if probs w desktop version then Web version slows me down immensely.

  • ahsaanulhaqlone Ahsaan Ul Haq Lone (@ahsaanulhaqlone) reported

    Hotmail, two factor authentication is not working. @Microsoft @Outlook #microsoftoutlook

  • Vince19752 1975phan (@Vince19752) reported

    @Outlook Our office uses Outlook but we are looking into changing. We have a constant issue that they cannot seem to repair. Outlook has gone downhill since 2010. Just awful. Bad for business.

  • Blewzman MR B (@Blewzman) reported

    @Microsoft @Outlook fix your server problems! This is ridiculous

  • DoctorBrowning Zo ♡ (@DoctorBrowning) reported

    @Outlook Unfortunately this doesn’t resolve my issue, I’ve dropped you a DM

  • ahsaanulhaqlone Ahsaan Ul Haq Lone (@ahsaanulhaqlone) reported

    @Microsoft @Outlook It has been 4 days now, since i last saw my email account. When are you going to fix Hotmail Two Factor Authentication Codes? Pathetic service. #hotmail #outlook #microsoftoutlook

  • hirschbenjamin Benjamin Hirsch (@hirschbenjamin) reported

    @asgrim @Outlook The problem is, Outlook does not differentiate between the use cases and requests all possibly necessary permissions at once, just in case. But yeah, it stinks 😕

  • RevDMon Rev D Mon (@RevDMon) reported

    @Outlook needs to fix their spam filters

  • chapterjason Jason Schilling (@chapterjason) reported

    @asgrim @Outlook Same issue for iCloud to Outlook. 🥴

  • ahsaanulhaqlone Ahsaan Ul Haq Lone (@ahsaanulhaqlone) reported

    @Microsoft @Outlook Two factor authentication for Hotmail is still not working. This is pathetic! I have been locked out of my email since last 3 days. You guys haven't been supportive. Neither can I find a way to ask for support. #microsoft #microsoftoutlook #hotmail

  • chrismnicola Chris Nicola (@chrismnicola) reported

    @Outlook Oh wow just realized that 'p' and 'n' were mapped as "previous" and "next". No... just... no. Please fix this. Doing this is like a video game mapping wasd to u-up, d-down, l-left, r-right. I mean I get it, your designer has never heard of VIm.

  • Badasss91448909 Badasss (@Badasss91448909) reported

    @Outlook actually, search is not working at all!

  • BrianDHinson1 Brian D Hinson 🇾🇪🇵🇸 (@BrianDHinson1) reported

    I don't know what the deal is but I ALWAYS and REPEATEDLY have to mark email from @Asimovs_SF as safe and it STILL gets chucked into the junk folder. Dear @Outlook please fix. I'm seriously tired of this.

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