Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toulouse, Occitanie | 2 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Paris, Île-de-France | 16 |
| Castell-Platja d'Aro, Catalonia | 1 |
| Chassieu, Auvergne-Rhône-Alpes | 1 |
| Yecla, Murcia | 2 |
| Vouvray, Centre | 1 |
| Montréal, QC | 3 |
| Rouyn-Noranda, QC | 1 |
| Saint-Paul, Réunion | 2 |
| Temecula, CA | 1 |
| Ris-Orangis, Île-de-France | 1 |
| Paralímni, Ammochostos | 2 |
| Montreuil, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Mouans-Sartoux, Provence-Alpes-Côte d'Azur | 1 |
| Chelmsford, England | 1 |
| Nogent-sur-Seine, ACAL | 1 |
| Dublin, Leinster | 1 |
| Saint-Firmin, ACAL | 1 |
| Leicester, England | 3 |
| Figeac, Occitanie | 1 |
| Leigh-on-Sea, England | 1 |
| Melbourne, VIC | 6 |
| Middlesbrough, England | 1 |
| Hobart, TAS | 4 |
| Launceston, TAS | 1 |
| Austins Ferry, TAS | 1 |
| London, England | 10 |
| Tunja, Boyacá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Sreeni (@sree9819) reported@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
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DWayne (@p79579687) reported@Outlook It’s still not working
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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Mairead (@Hppytedsgirl) reported@Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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Ellie Harris (@ellieeeharris) reported@Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Sally (@SupSki) reportedHey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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Vikram (@v1krams) reported@Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.