Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 29
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 23
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Atlanta, GA 8
Houston, TX 8
New York City, NY 7
Denver, CO 7
Minneapolis, MN 7
Sydney, NSW 7
Manchester, England 6
Ashburn, VA 6
Bristol, England 6
Brisbane, QLD 6
Dallas, TX 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
Montréal, QC 5
San Jose, CA 5
Toronto, ON 5
Columbus, OH 5
Miami, FL 5
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • WeedyBoyDetect Chris Lee (@WeedyBoyDetect) reported

    @AppleSupport and @Outlook you both need to have a sit down and sort this issue of the email client bumping the accounts registered and asking for password reentry. It’s silly cmon folks

  • CherriBalm Cherri (@CherriBalm) reported

    Really am getting annoyed with the amount of spam emails in my inbox and DAILY error code to input password again for email @Outlook

  • ajx1223p AJ (@ajx1223p) reported

    @Outlook why is my iPhone constantly asking me to re-enter my password for the mail app? Few people are having this issue!

  • mark_rogers92 Mark (@mark_rogers92) reported

    @Outlook my iphone is constantly asking me to re insert my password for my outlook accounts serveral times a day, been doing it for a few weeks now. Is this an issue on your end or with the iphone?

  • zgn37 rhn (@zgn37) reported

    @Outlook I do that and your cant help me or another IOS users. That service sucks. Your cant fix that bug 😡my Gmail account still working

  • Embrager77 John Mc (@Embrager77) reported from Livingston, Scotland

    @Outlook hi can you please advise I’ve got a outlook email. I’m being asked for my password every 2 days. Is there an issue ?

  • iamshefaliii Shefali Jindal 💎 (@iamshefaliii) reported

    @Microsoft @Outlook is broken. Please fix your automated system, customer service. It won't let me log in in my email. I contacted customer service and it is of no help at all. They keep repeating the same info without providing solution. So disappointed.

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @Outlook @Embrager77 I asked yesterday still having the problem it says no certificate is that the problem ??

  • y_a_s_e_a_r yaser09 (@y_a_s_e_a_r) reported

    @Outlook I can’t sign in my account they said “hotmail help us secure your account” I made both accounts 11 years ago and I don’t remember my old account password or my profile information Please help to get my email back Thank you

  • zgn37 rhn (@zgn37) reported

    @Outlook I use a iPhone and iPad Email app and try outlook App too. But everytime ask on the both app my password for my Email accouts. How i can fix it. I dont want enter my password every time

  • jenhoughton Jen Houghton (@jenhoughton) reported

    @Outlook can someone reply instead of jusy ignoring me and leaving me with these problems. @AppleSupport have tried to help and responded and you just ignore every tweet with the same problem as mine

  • melissa_elsr M. (@melissa_elsr) reported

    @Outlook can you PLEASE fix the problem with @Apple ! Can’t take no more to have to put my password 10’ per day !! %#{>\*$|<@&)

  • yyzsportsmedia jonah (@yyzsportsmedia) reported

    @jeffreykalvass @Microsoft @Outlook Thanks. I did repeatedly, got a suggested fix 9 hours ago and now it's totally inopperable

  • santinialberto Alberto Santini (@santinialberto) reported

    @WebReflection @Outlook Generally speaking, if you are on Windows, not your case, you need to remove the entry from Credential Manager; another attempt it is to change the password using the web access; basically it is a bug server-side due to the service provider: open a ticket.

  • julian3528 julian kempson (@julian3528) reported

    @Outlook dear outlook please sort out the signing out problem or I will have to go elsewhere for my emails and stuff

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