Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • yaro_ivanovski Yaro Ivanovski (@yaro_ivanovski) reported

    Microsoft Outlook (email) application on the Android, automatically closes after launch. App reinstallation doesn't help. Is it down everywhere or just me? On the website email is still working. @Outlook

  • jernstberger Jon Ernstberger (@jernstberger) reported

    Does anyone else have issues with @Outlook calendar events not syncing between iOS and the MacOS desktop clients?

  • 97Butterfly25 Butterfly97 (@97Butterfly25) reported

    Has anyone else had issues with the @Outlook app today?

  • siraguso Frank C. Siraguso (@siraguso) reported

    @Outlook Dear outlook: Not my problem: Unfortunately, messages from [191.96.165.85] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to ...

  • andy_ibberson Yowzerbowzer 🧩 (@andy_ibberson) reported

    @Outlook are the spam filters down? An inordinate amount of tripe appears to be in my focused inbox and shows no signs of going away.

  • jonestowne jonestowne (@jonestowne) reported

    @screamingofcak1 @Outlook Were they from real people/places, it'd be no problem. But in this case, the emojis are indicative of them being fake; as real Netflix (and 99% of other companies) don’t use emojis in their address or subject line. So it's blatantly obvious that they’re fake. Seems an easy fix.

  • JillRobustelli Jill Robustelli (@JillRobustelli) reported

    @Outlook I have chatted with multiple support agents about missing/rejected email for the past 2 days. Agents guess at solutions yet issue remains unresolved. Please DM me.

  • jonestowne jonestowne (@jonestowne) reported

    @screamingofcak1 @Outlook If they were from real people or places, it would be no problem. Just in this case it’s so easy to tell there fake because real Netflix and 99% of other companies don’t use emojis in there address or subject line. So, it’s blatantly obvious, to me at least, that they’re fake.

  • tarosakamotos l. (@tarosakamotos) reported

    @outlook i keep explaining my problem to you and you aren’t responding at all. The steps you have provided did not help me as it did not match my problem. I cannot access my important emails because you dont recognize my email username. please respond, this is not good service

  • rubernck21 Alex (@rubernck21) reported

    @Outlook PLEASE FIX YOUR SPAM FILTERS!!!!! I don't know why I have to MANUALLY mark OBVIOUS spam/phishing emails 10+ times a day!

  • damlopez33 Boritaína (@damlopez33) reported

    @Outlook why my email is not coming through? I have no emails since yesterday. Is there any issues?

  • VetCloudGaming VetCloudGaming (@VetCloudGaming) reported

    All the issues I'm having with @Google over the #StadiaRefunds, I'm done with Google products. I've taken my email accounts that I had with Google and created them over on @Microsoft @Outlook and have all mail forwarded there. As for YouTube, more than likely done there as well

  • iAl57 Ars (@iAl57) reported

    @emclient @SparkMailApp @Outlook Searching, contacts don't sync properly, opening new email is ultra slow, I've contacted you but you want me to pay for support. I rather just pay for something else.

  • JillRobustelli Jill Robustelli (@JillRobustelli) reported

    @Outlook No, this does not help. All of these options have been double and triple checked and this issue persists.

  • derogab Gabriele De Rosa (@derogab) reported

    @ellji @gmail Maybe spammers are getting better. I've been having similar problems on @outlook lately

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