Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Marcos, TX | 1 |
| Phoenix, AZ | 7 |
| Quito, Pichincha | 19 |
| Denver, CO | 9 |
| Naucalpan de Juárez, MEX | 1 |
| Châtelet, Wallonia | 1 |
| London, England | 16 |
| Cedar Rapids, IA | 1 |
| Corbeilles, Centre | 1 |
| Olathe, KS | 1 |
| Havana, IL | 1 |
| El Salto, JAL | 1 |
| Paris, Île-de-France | 20 |
| Punta Gorda, FL | 1 |
| Bleury, Centre | 1 |
| Beckenham, England | 3 |
| Exeter, England | 6 |
| Preston, England | 2 |
| Cypress, TX | 1 |
| Metz, ACAL | 2 |
| Madrid, Madrid | 4 |
| Alpharetta, GA | 1 |
| Grand Prairie, TX | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Weare, NH | 3 |
| Barcelona, Catalonia | 4 |
| Atlanta, GA | 6 |
| Seattle, WA | 11 |
| Jackson, MN | 1 |
| Shah Alam, SGR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Liz (@licenia) reported@Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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maybe: rockie/pops 🤠 (@gooddadgenes) reportedit seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook
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Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported@Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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Matthew Tomkins (@MattTomkins8) reported@Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.
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ComeAsYouAreTO (@comeasyouareTO) reported@Outlook ONE login attempt is not "too many times'. Fix your ******* website already.
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NorthCarolinaTrader (@NCarolinaTrader) reportedIs it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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susannah (@susannahj55) reported@Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Sidhant Ranjan Shrivastava (@sidhantranjan) reported@MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.
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Sam Golding (@SamG0996) reported@Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.