Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 26
Paris, Île-de-France 25
Alcázar de San Juan, Castilla-La Mancha 22
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Montréal, QC 7
Calgary, AB 7
San Jose, CA 6
Miami, FL 6
Midland, ON 6
Charlotte, NC 5
Manchester, England 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • eymankun 竜田揚げ (@eymankun) reported

    @Outlook is down. Welp, time to get some coffee

  • MJ_JJ061215 Nikki 🇬🇧 🇫🇮 🇨🇦 (@MJ_JJ061215) reported

    Hello @Outlook ... can you plesae tell me why i can't receive emails from an AOL account to my Hotmail account? I've never had problems before until 2 days ago. Have tried everything, nothing works! Please help.

  • RPG_volley RPG_Volley (Turbo Dude, Better Than an Alpha Male) (@RPG_volley) reported

    Forget "High Importance" and "Low Importance" settings for emails, @Outlook. I need people to be able to select: - You're in trouble - You're not in trouble - I'm mad at you - I'm not mad at you - (I'm secretly mad at you) when they email me.

  • salim03 ѕαℓιм кнαη (@salim03) reported

    @Outlook I do not get notifications on my mobile device if I have a rule running for that particular type of email. Its been 5 years. Any ETA for this fix?

  • BriceMccarter Brice (@BriceMccarter) reported

    @Outlook Is the service down? I keep getting a blank page or 503 error.

  • waXQAvIR5op0s5O 123 (@waXQAvIR5op0s5O) reported

    @MicrosoftHelps @Outlook .Usa Microsoft Ai Xiaobing uses satellite waves to torture others around the world. So far, no one knows who did it. This is a very serious problem. You should treat it carefully and deal with it as soon as possible. (Search for Electronic harassment)(This is not a joke)

  • Luke_Hatley Luke Hatley (@Luke_Hatley) reported

    @Outlook I don’t seem to be receiving emails. Are there technical issues? I can send, but am not receiving anything #Outlook

  • Cheddy29 Ed Fraser (@Cheddy29) reported

    @Outlook my business outlook email is not receiving any emails. Is there still an outage?

  • brian_gz Brayan Galván (@brian_gz) reported

    @C4peT0wn @Outlook How did you fix it? I’m having the same issue

  • LAmourAngelique Angelique L'Amour (@LAmourAngelique) reported

    @Outlook keep getting an error message when I am trying to access my email. Help!

  • HannahF2394 Hannah (@HannahF2394) reported

    @Outlook hello. I’m having trouble recovering my account. I’ve filled in the form online but it’s rejecting the attempt. How can I contact someone to discuss this further?

  • ksparky13 K (@ksparky13) reported

    @Outlook @C4peT0wn Our outlook has been down all day and it appears to be a nationwide outage, so your reports seem wrong.

  • meatniku97 le epic narwhal spork xD 🌻 (@meatniku97) reported

    @Outlook I sent you a DM regarding a situation with my account. Please let me know how I can solve this problem when you have the time 🌸

  • P_de_B Peter de B⭕️er (@P_de_B) reported

    @Outlook it has been two and a half week since more than a thousand of our users cannot start Outlook for Android (crashes om startup). It all started after an update. Tried all kinds of (premier) support, but no solution. Is this problem being solved by development already?

  • salim03 ѕαℓιм кнαη (@salim03) reported

    @Outlook Any app.... This issue is more than 5 years old and still this hasn't been fixed..... This is just for mobile devices and there is a workaround for desktop

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