Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bolingbrook, IL | 1 |
| Bedford, MA | 1 |
| El Copey, Cesar | 1 |
| Cincinnati, OH | 1 |
| Quito, Pichincha | 14 |
| Atlanta, GA | 5 |
| Township of Abington, PA | 1 |
| Apopka, FL | 1 |
| Chicago, IL | 6 |
| London, England | 14 |
| Liverpool, England | 24 |
| Township of Middle Creek, NC | 1 |
| Warsaw, Mazovia | 1 |
| Santo Domingo, Nacional | 1 |
| Reynosa, TAM | 2 |
| Berlin, MD | 1 |
| Cumming, GA | 1 |
| Brecon, Wales | 1 |
| Craigmawr Beach, ON | 1 |
| Guayaquil, Guayas | 3 |
| New Port Richey, FL | 1 |
| Wandsworth, England | 3 |
| Xàtiva, Valencia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Tezoyuca, MEX | 1 |
| Seattle, WA | 8 |
| Kamloops, BC | 1 |
| Hamilton, ON | 2 |
| Sydney, NSW | 13 |
| Springfield, IL | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Stacey (They /Them) (@CharlieStaceyUK) reported@Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, GeorgiaTried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows
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Blue Diamond (@BlueDiamond305) reported@Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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em-j rabbitwolf (@emjrabbitwolf) reported@Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.
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Andy Urquhart (@PolarBearAU) reported@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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maybe: rockie/pops 🤠 (@gooddadgenes) reportedit seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook
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Matt Ayoub (@mattayoub1) reported@Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?
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Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team
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Declan Lane (@lane_declan) reported@michaelhannaa @Outlook Terrible.
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the man among gods 🧛🏿♂️ (@themanamonggods) reported@PatriotWalker @Outlook @Microsoft I'm going through the same issue here
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JC Castañeda (@xJoeyxKnucklesx) reported@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me