Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Villemomble, Île-de-France | 5 |
| Berlin, Berlin | 1 |
| Woodbridge, VA | 12 |
| Adelaide, SA | 8 |
| Jackson, MN | 2 |
| Bridgend, Wales | 1 |
| Township of Evan, KS | 2 |
| Huntington Station, NY | 1 |
| City of Saint Louis, MO | 1 |
| Tijuana, BCN | 1 |
| Colwyn Bay, Wales | 2 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Houston, TX | 8 |
| Hove, England | 2 |
| Arvada, CO | 2 |
| Quito, Pichincha | 25 |
| Livingston, Scotland | 1 |
| Chauffry, Île-de-France | 1 |
| Santa Monica, CA | 1 |
| Mason, OH | 1 |
| Brisbane, QLD | 9 |
| Surco, Lima region | 1 |
| Hopkins, MN | 1 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Parkville, MD | 1 |
| Seattle, WA | 12 |
| Gosport, England | 1 |
| Statesville, NC | 1 |
| Lancaster, PA | 1 |
| Calhoun, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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Sam Golding (@SamG0996) reported@Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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Trevor Harris (@THarris1519) reported@Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Gloria Murray (@GMurray64532) reported@outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.
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⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
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MissLola67 (@Lopa8765) reported@Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.
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Kevin Sar (@kevinsar) reported@Outlook y'all broke your android app today, check your reviews no one can login
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BH22 (@BigHorn2822) reported@Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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EP✨ (@EllapaigeMusic) reported@Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!
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Dana McKay (@danamckayradio) reported.@Outlook @Microsoft my co-worker and I are both having the same issue with Outlook on android. Email not refreshing.......
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Joel (@Joel94994231) reported@Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.