Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
Madrid, Comunidad de Madrid 11
London, England 10
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Lyon, Auvergne-Rhône-Alpes 3
Bexhill-on-Sea, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ericlaw Eric Lawrence 🎻 (@ericlaw) reported

    Junk mail filtering on Hotmail / @Outlook Live has gone from acceptable to wildly broken and has remained that way for a month. Perhaps it's time to give up the account after over 20 years.

  • pathak_somesh Somesh Pathak - MVP - Enterprise Mobility (@pathak_somesh) reported

    @JanicVerboon @Outlook Its on users personal devices so no MAM policies there. We have got the fix from MS

  • bjcls Björn (@bjcls) reported

    @pathak_somesh @Outlook We’ve opened an incident for this and Microsoft acknowledged the issue and is releasing a hotfix.

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook @MicrosoftHelps

  • tailorguitar TailorGuitar (@tailorguitar) reported

    @Outlook @_MrFisa_ been getting blasted with phishing emails the past 24 hours, they are being delivered to my inbox. This is issue just started please advise

  • liampadams Liam (@liampadams) reported

    My Hotmail account will suddenly no longer connect on my phone... it says something about security settings and me not having authorisation to access the server?? @MicrosoftHelps @Outlook

  • Dante20101 Dante (@Dante20101) reported

    @Outlook login identity verification is not working, my mail logs in without asking for identity verification, i just checked it on another pc.

  • BinaryJedi Amir (@BinaryJedi) reported

    @Outlook SOS! Since 3 days ago I’ve had issues with my Outlook mail. I received a pop-up on my iPad (iOS 16.1) telling me that my Outlook mail account’s password is incorrect. I ignored the error and later when I was checking my inbox I noticed all my emails are gone! Help me!

  • RyanTho56114200 Ryan Thomas (@RyanTho56114200) reported

    Again... @Microsoft @Outlook @XboxSupport I hope you people see this... I can't reach a human being in regards to my issue and you guys seem to think it's OK that I lose all this money and time. I've been with you since the beginning but Im ready to switch to ps5 and a macbook

  • denisplotnikov denis (@denisplotnikov) reported

    @Outlook Hi there guys! Just want to ask a quick question: is there any chance that you can fix the bug in Outlook for Mac that doesn't auto-fill the name of the sender in «To:» field? It's known for a couple of years already :(

  • AArreennNn Aren (@AArreennNn) reported

    @Outlook I’m facing issue in multiple OPPA phones it’s showing set device password and it stuck there

  • JanicVerboon Janic (@JanicVerboon) reported

    @pathak_somesh @Outlook And if you disable the password requirement in the Exchange policy and secure the app via MAM not work around the issue?

  • helphrey_ian Ian Helphrey (@helphrey_ian) reported

    @Outlook can you PLEASE fix the spam filter!! For the last 3 or 4 months, spam has been flooding my inbox, and even if some spam does get forwarded to the Junk folder, Outlook automatically flags it as “Important”, which then ends up in my Flagged folder on my iPhone.

  • cllmclrk Cal online (@cllmclrk) reported

    @Outlook is there any issues with log in at the moment. Trying to log in to email connected to my Instagram and it’s not working, giving completely different recovery details that I don’t recognise.

  • kewpeydoll ***** shaggy (@kewpeydoll) reported

    @Outlook is the worst email service, its literally impossible to get help. All support is online but you never speak to a person and all of the pages lead to a dead end error. i am locked out of my account that ive had for years, recovery says it doesn’t exist

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