Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 27
Paris, Île-de-France 25
Madrid, Comunidad de Madrid 25
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 11
New York City, NY 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Montréal, QC 8
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Manchester, England 6
San Jose, CA 6
Miami, FL 6
Calgary, AB 6
Midland, ON 6
Bowling Green, KY 5
Charlotte, NC 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMaxxDigital Drew Davis (@TheMaxxDigital) reported

    @Outlook I’ve been trying to access my email/calendar for the last hour. Stuck on the loading screen. My job requires access to your software. When will a fix be implemented?

  • rugbyalan6 Alan Robertson (@rugbyalan6) reported

    @Outlook is anybody having trouble where the spam filters are marking everything incoming as spam

  • philiprlittle philiprlittle (@philiprlittle) reported

    @Outlook - Is there a known issue with search in Outlook?

  • ErdemPulcu Erdem Pulcu (@ErdemPulcu) reported

    @Microsoft @Outlook the upgrades had been truly disgusting. I am wasting minutes to find how to attach files or change font to bold. Please do not fix something if it's not broken and revert back to the functional outlook as soon as possible!!!

  • Beezzzzy Basil Mahmud (@Beezzzzy) reported

    @collarxelbowWWE @MicrosoftHelps @Outlook Use the app vs the web version, I’m dealing with the same issues

  • carlaaeyyyy Nap boule (@carlaaeyyyy) reported

    Outlook needs to get rebooted or something. I can't stand how slow it and glitchy it is. @Outlook fix it

  • serenascasny Serena :D (@serenascasny) reported

    @Outlook my emails are not working or opening on the website. HELP! My office cannot function without this.

  • karuthachan @lee_rophon07 (@karuthachan) reported

    @Outlook service down for the past 4 hours

  • BLoncto Bobby Loncto (@BLoncto) reported

    Hey @Outlook I can't get access to my inboxes and I"m sitting on hold with customer support for 2 hours now, please help me fix this

  • SparkleDaze sparkledirt (@SparkleDaze) reported

    @Outlook are you guys just down or wtf? App and from browser :/

  • FredOwe65319695 Fred Owens (@FredOwe65319695) reported

    @kirkito915 @Office @Outlook Yes -- still experiencing the same issues as you report

  • ryanyates1990 Ryan (@ryanyates1990) reported

    Having issues with the @Outlook Android app not properly pulling my mail down. Anyone else seeing this recently?

  • collarxelbowWWE Kerry (@collarxelbowWWE) reported from Crater Village, Hawaii

    Hooray, I guess I get the day off since my outlook email isn’t working and @MicrosoftHelps & @Outlook are 100% clueless as to what’s going on and can’t resolve the issue.

  • Kferr90 Kelsey. (@Kferr90) reported

    Cool so @Outlook @Office365 is still down. Not like I need it in order to do work or anything. Is anyone else having an issue opening the apps on their browser?

  • BriAlyse23 B (@BriAlyse23) reported

    @Outlook Are your systems currently down?

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