Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alcázar de San Juan, Castilla-La Mancha | 42 |
| Paris, Île-de-France | 15 |
| Madrid, Comunidad de Madrid | 14 |
| London, England | 13 |
| Woodbridge, VA | 11 |
| Fulham, England | 7 |
| Las Vegas, NV | 6 |
| Chicago, IL | 6 |
| Seattle, WA | 6 |
| Dallas, TX | 6 |
| Sydney, NSW | 6 |
| Santa Ana, CA | 5 |
| Manchester, England | 5 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Denver, CO | 5 |
| San Diego, CA | 5 |
| Ashburn, VA | 5 |
| New York City, NY | 5 |
| Bristol, England | 5 |
| Southampton, England | 5 |
| Toronto, ON | 5 |
| Miami, FL | 4 |
| Mesa, AZ | 4 |
| Perth, WA | 4 |
| Montréal, QC | 4 |
| Bowling Green, KY | 4 |
| Atlanta, GA | 3 |
| City of London, England | 3 |
| Brooklyn, NY | 3 |
| Coronel Suárez, BA | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Calum Andrew Morrell
(@drulum) reported
@PetrocTrelawny @Outlook Their service status page is showing they're not aware of any problems at present. Do you know how to show full headers and see where the failure is occurring?
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David Zaharie
(@teroblepuns) reported
@marirsv @Microsoft @Outlook I have a similar problem. What was your outcome?
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AGC
(@ACali_G) reported
@Microsoft @Office @Outlook latest Outlook for Mac update made things more difficult. Not being able to open two emails at same time and drag & drop attachments is terrible. Adds 30 mins-1hr extra file path none sense to my day. Please tell me this is some random error
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jamie plummer
(@khoranak90) reported
@Outlook I’ve send you a private msg and no one has replied yet there’s loads of replies to people on here, can you please help as my emails are not working, havnt received or been able to send since yesterday and tried everything, pls help
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Shreyasi
(@shreyasi_1905) reported
@Outlook They have tried but not able to solve the problem. I keep getting standard replies from them which are not solving the issue. Please help!
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Shreyasi
(@shreyasi_1905) reported
@Outlook For my new work email is setup on iPhone 13 pro, error thrown is ‘blocked’ by admin. Please help. Have tried everything there was to try. The customer support can’t seem to resolve it either. It’s very imp to sync my email on phone.
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Chantal Borciani
(@ChantalBorch) reported
Absolute shitshow @MicrosoftHelps @Outlook continues. Answered your DMs, explained the issue AGAIN. No help forthcoming - have to wait 2 days for a phone call… “hope you get this sorted soon”. Well, that’s unlikely isn’t it 😡😡
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Zio🏳️🌈
(@ZioElsydeon) reported
Nevermind, this isn't an @Outlook specific problem and more sites are now ******* with me, thanks, definitely what I needed on top of everything else for no reason. Whatever ******** my wild guess about the ip address is, I have even less of a ******* clue how to fix it
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even
(@evcon) reported
@righteous_jen @Outlook @Microsoft extremely widespread issue and i cannot believe that it's been allowed to go on like this for like a whole *** year
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Chantal Borciani
(@ChantalBorch) reported
Two hours on support call @Outlook @Office No option to escalate to tech support. Painfully slow and still no solution to email auto reply issues! Surely better customer support elsewhere?! Mindless #CustomerService
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T Graham 🥃
(@tpgraham) reported
@Outlook Anyone reported issues with Outlook for Mac 16.63 and images? Our org is no longer getting screenshots that are sent from this version.
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Shreyasi
(@shreyasi_1905) reported
@Outlook They do. Even they can’t figure the issue. Teams is working fine on the phone. It’s just the outlook app. I urge you to help me here. I’m pretty helpless now.
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Steve Carson
(@OkeyDokeyDevice) reported
@Outlook First you make me sign in every time I go back to check my email. Even minutes later. Safari doesn’t, Firefox doesn’t. Then you move the trash icon from right next to the email to the far end of the email. Come on! Are you just trying to make me leave?
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Sri Ram Varadharajan
(@marirsv) reported
@Outlook did you guys figure out if this is indeed a bug ? It has been a while and I still have the same problem.
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Francesco Rohan Sovis
(@RohanSovis) reported
@Outlook Hello, we are experiencing unexpected Outlook crash when reply or reply to all and forwarding an email from Outlook 2019 and Microsoft 365 App for Business. Do you have any clue on this issue?
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