Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Bogota D.C. | 2 |
| Barcelona, Catalonia | 1 |
| Brisbane, QLD | 3 |
| Monterrey, NLE | 1 |
| Mulhouse, ACAL | 1 |
| Zahlé, Béqaa | 1 |
| Paris, Île-de-France | 9 |
| Ciudad Apodaca, NLE | 2 |
| Ciudad Jardín, MEX | 1 |
| Renens, VD | 1 |
| Santiago de Querétaro, QUE | 1 |
| Albi, Occitanie | 1 |
| Ocean Springs, MS | 1 |
| Santurtzi, Basque Country | 1 |
| Bilbao, Basque Country | 1 |
| San Martiniano, Q. Roo | 1 |
| Miami, FL | 1 |
| Zaragoza, Aragon | 1 |
| Feltham, England | 1 |
| Melbourne, VIC | 7 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Pauillac, Nouvelle-Aquitaine | 1 |
| Tours, Centre | 1 |
| Le Havre, Normandy | 1 |
| Mataró, Catalonia | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
| Naucalpan de Juárez, MEX | 1 |
| García, NLE | 1 |
| Sunshine Coast, QLD | 1 |
| Belfort, Bourgogne-Franche-Comté | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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❄️ Mahkarona (@Maha_Kh_Alt) reported@Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.
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Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
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William (@dxgl_org) reported@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!
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Luziel🐆🌾 (@Luzielvt) reported@Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Kareem (@Kareem1702) reported@KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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D🧚🏽 (@_preciousdee) reportedI really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !
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Sumit (@_sumitdh) reported@culturedpearl47 @Outlook Can you share a screenshot of the error?
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Santanu Banerjee (@KolkataRsogolla) reportedClient emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail