Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Houston, TX 4
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottUdine Scott Udine (@ScottUdine) reported

    @Outlook Been down for me on my IPhone app for several hours. Receiving emails on my laptop but not the phone app. Any updates on when it will be fixed and working properly again? Thank you!

  • telltellpoetry Tell Tell Poetry (@telltellpoetry) reported

    @stefanudziela @Outlook Yes! We are having issues at Tell Tell too. No syncing with any Gsuite accounts.

  • stavros_vouros Stavros Vouros (@stavros_vouros) reported

    @stefanudziela @Outlook SAME . i ended up searching on twitter. ios ipados and macos app is down. cannot sync with gmail, but i get notifications

  • joshfngreen Josh Green (@joshfngreen) reported

    Any fix to @Outlook not updating on iOS and iPadOS?

  • ToniaPa70336560 Tonia Patterson (@ToniaPa70336560) reported

    @Outlook Outlook is driving me insane today. I’m getting notifications for emails, but when I open the app on my iPhone and iPad Pro the emails aren’t there. Anyone experiencing that particular issue?

  • johnpasmore john pasmore (@johnpasmore) reported

    @jhrubin @stefanudziela @Outlook so if someone already has email account setup - you say set up additional/new email account for same email w/ IMAP, correct? Do you think if / when they fix this the emails downloaded into new IMAP account will re-download into old existing folder?

  • Pendragon200 André (@Pendragon200) reported

    @diamondjeremy @Outlook Here it is mainly outlook for Android not working. No sync.

  • DeanMyerow Dean Myerow (@DeanMyerow) reported

    @hima_kazami @Outlook same problem here. Other users on Twitter having the issue also.

  • sunpech Steven S. (@sunpech) reported

    Anyone else having problems with Gmail not syncing/working in @Outlook on MacOS? cc @MicrosoftHelps #Microsoft365 #Gmail

  • eyenovation Eyenovation (@eyenovation) reported

    @Outlook @stefanudziela Hurry up and fix this! It's incomprehensible an email client no longer works with major email providers. Wake some people up and get it corrected, ASAP.

  • jhrubin Jeff Rubin (@jhrubin) reported

    @johnpasmore @stefanudziela @Outlook So, I deleted my Gmail account from outlook and set it up with IMAP. That way everything sync's correctly. When Microsoft fixes the issue, I'll delete the IMAP, re-setup the old way, and everything will stay in sync.

  • Billford123 Billford123 (@Billford123) reported

    @Outlook Think there is an issue with gmail being brought into MS Mail and Outlook....hotmail syncs, gmail does not (since around 12:30pm est)

  • JaxLewis Jakki Lewis Evans (@JaxLewis) reported

    @Outlook jesus, any news? It's STILL NOT WORKING!!!!

  • cumberlate1 .🧪 (@cumberlate1) reported

    @ToniaPa70336560 @Outlook Same issue

  • AtoLandero Alberto Landero E. (@AtoLandero) reported

    @Outlook @stefanudziela What is going on @Outlook, you need to fix this! Please provide an update. Thanks.

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