Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
New York City, NY 9
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Toronto, ON 8
Ashburn, VA 7
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Colorado Springs, CO 5
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
Atlanta, GA 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Perth, WA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffnote Cliff Hanks (@cliffnote) reported

    @Outlook What's going on with the banners on OWA not holding.. and spilling over into other inboxes? known issue that is being addressed?

  • davidpnw1983 David (@davidpnw1983) reported

    Wasted another 2 hours trying to fix my gmail connection in @outlook. I don't think it will ever work again. This has got to be one of the most used applications, so I don't understand why @Microsoft can't make it work better.

  • goelshourya SHOURYA GOEL (@goelshourya) reported

    Shifted from @Outlook to @gmail since most of the apps allows login directly. This is how lazy users are when it comes to adapt Internet products. #userexperience #internetproducts #ProductManagement

  • 618legitboss Kellen B (@618legitboss) reported

    @Outlook you need to fix your settings so users can send attachments without issues. For some reason, I can’t send attachments to important people and the files are not a big size.

  • alonbrown Alon Brown (@alonbrown) reported

    @cozimek @Outlook Definitely not expected. If you can reproduce the issue and then select "Contact Support" from the Help menu then that should get us the information that we need to better understand the issue.

  • thesmart John Smart (@thesmart) reported

    @CarmenCrincoli @SteveAndrews I had meant my comment more in the royal sense. Just can’t believe no one in @Outlook has bothered to fix it in 20 or whatever years.

  • BecauseUAreHere Magic Whitney PetPro (@BecauseUAreHere) reported

    @M365Chap @Outlook Eventually, yes. Took a week, one recurring hydration error and another tech to walk me thru PowerShell commands, but we got it.

  • network_charles ԹɑϲƘҽԵ ՏաíԵϲhҽժ ɑԵhҽӀҽԵҽ 💌™️ (@network_charles) reported

    What's the deal with @Outlook? Recently, 80% of my email has been found in the junk folder. Is anybody else having this problem?

  • trunuz @TruNuz (@trunuz) reported

    @Outlook is there an outlook problem. I’m getting no mail on laptop or iPad. Webmail fine. Awaiting callback

  • shujun89 Jason Hoang (@shujun89) reported

    @Outlook I'm getting too many spam automatically adding events into my calendar. Can you please fix it? Thanks.

  • rsd4444 Stephen Daniel (@rsd4444) reported

    @Microsoft @MicrosoftTeams @Outlook is there a problem? #Microsoft

  • markwil58215112 mark williams (@markwil58215112) reported

    @SeemaNa38487473 @Outlook It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162

  • CarmenCrincoli Carmen Crincoli, but Fhqwhgads (@CarmenCrincoli) reported

    @thesmart @SteveAndrews @Outlook They have. Outlook warns you. Exchange stops you (if the admin configures it correctly). The issue here is that everyone was replying to the equivalent of a mail merge bot. GitHub bypassed all the protections. Too clever by half.

  • dangrafty graftkicks 👞 (@dangrafty) reported

    @AGARWAL_AANCHAL @Outlook I was hacked too had the same issues with my outlooks account support don’t help at all but i got mine back last week, message daniel_hacks001 on instagram he helped me do it...

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Outlook Why aren't calendar appointments updating properly - this has been a problem since the feb 14 update. @MicrosoftHelps has not been helpful and reported they lost the help ticket as well. Description field does not fully scroll either. #customerexperience

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