Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 17
Exeter, England 15
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tucomart Diego M (@tucomart) reported

    @Outlook you guys are completely down. Is there a problem? @MicrosoftLatam @MicrosoftHelps

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix this awful new Outlook Desktop program just as bad as the online version of Outlook. Search is messed up. Cannot do basic things with @Microsoft Office programs. Imagine that.

  • MunaElMasriya @MunaELMasriya بميه فضة ياكوشةِ البابور (@MunaElMasriya) reported

    @Office I tried 4 times to post a question for @Outlook problem, filled all the questions but it says there is a problem. I tried your website support in vein. How on earth do I get the support I need for your product given that I pay subscription but your site does not respond?

  • mitemitreski Mite Mitreski (@mitemitreski) reported

    So @MicrosoftOutage and @Outlook is having Groundhog Day where emails are re-recived with todays date at least for 3 confirmed companies, but no comms anywhere to be found. #outlook #outage

  • santoshfrequent santosh kumar jha (@santoshfrequent) reported

    @Outlook I have already been sending dm’s . It has been almost an year and my account locked! How and what legsl actions i can take for keeping my data and not giving it back? Any support will be helpful! I have faced lot of issues as it was my main account and all logins were dependent o

  • wotyagerrin Lord Follicle's whomsoever machine (@wotyagerrin) reported

    @Outlook Search not working in London this morning. Searching fails from both web app and desktop app.

  • AgLiuton DC_Django - Washington D.C. (@AgLiuton) reported

    @Outlook how about you fix your bnroken *** poorly coded email service instead of worrying about ******* people out of their money for once...

  • jagohindustan Manoj Srivastava (@jagohindustan) reported

    @Outlook Is there something wrong with your mail service in India? Most of the time it is not working.

  • SMichaelbull Michaelbull S. (@SMichaelbull) reported

    @Outlook Big issue again September 1 2025 , Hotmail/Outlook is down, many people can't log in to their emails

  • thesincerecoceo Ashaun Ashanti Sincere, Esq. (@thesincerecoceo) reported

    @Outlook My account was compromised. I gave you the exact recovery date, I pay for premium security, and I’ve spoken to reps who promised help—yet nothing. Still locked out. @Office this is negligence, not support. Stop making empty promises and fix this.

  • BrijeshSisodia Brijesh Singh Sisodia (@BrijeshSisodia) reported

    Anyone else facing sync issues with GoDaddy Professional Email on Microsoft Outlook (desktop app)? 🤔 Mails not updating properly, causing major disruption. @GoDaddy @Outlook @Microsoft this needs urgent attention! #Outlook #GoDaddy #EmailIssues

  • CaMadhurJain CA Madhur Jain (@CaMadhurJain) reported

    @Microsoft @Outlook I'm unable to log in to my account. Keeps showing "TOO MANY REQUESTS" every time I try. Can you please help. I am unable to reach your help center because I cannot login.

  • the_cool_sid Siddharth Mishra (@the_cool_sid) reported

    @Outlook Can not login to hotmail account on web. I am signed into Outlook in my phone apps. I tried sign in helper link but nothing happens. Error message "Please retry with a different device or other authentication method to sign in. For more details, please see this link"

  • ziaratwala Bashir Ahmed (@ziaratwala) reported

    @Outlook My email account has been locked. Although I've been using it for more than 20 years. Facing so much problem, I have tried every available method but still it is locked.

  • lwtnbowie clara (@lwtnbowie) reported

    @Outlook is down? @MicrosoftLatam @MicrosoftHelps

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