Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raleigh, NC 38
Paris, Île-de-France 12
Bogotá, Distrito Capital de Bogotá 12
Houston, TX 11
Sydney, NSW 11
Bristol, England 10
Toronto, ON 10
Ashburn, VA 9
Los Angeles, CA 9
Melbourne, VIC 9
New York City, NY 9
Seattle, WA 8
Chicago, IL 7
Atlanta, GA 7
Dublin, Leinster 7
Vancouver, BC 7
Calgary, AB 7
Miami, FL 6
Charlotte, NC 6
Manchester, England 6
Brisbane, QLD 6
Phoenix, AZ 6
Portland, OR 6
London, England 6
Denver, CO 6
Dallas, TX 5
Madrid, Comunidad de Madrid 5
Montréal, QC 5
Ottawa, ON 5
San Jose, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • C_C_Ioannou Christos Ioannou (@C_C_Ioannou) reported

    I've said it before on Twitter but it's time to say it again. @Outlook's junk filter is terrible. Emails from folks at the same institution via Sharepoint (also Microsoft) and replies to my emails gone straight to junk. Obvious crap let through. #worsethanrandom

  • namesdemi Demi (@namesdemi) reported

    @Outlook you seriously need to fix your verification system. Why's it near impossible to get OTPs when I need them; when YOU need them??

  • shyamdam Shyam Sundar S - wear mask😷 Take vaccine💉 (@shyamdam) reported

    hey! @Outlook @Office not been able to open outlook 2019 for more than a month, It is crashing immediately after I open, tried everything in your forums, even uninstalled and reinstalled completely still the issue persists. need support!

  • ianbnet Ian Bergman (@ianbnet) reported

    It is downright embarrassing - for both companies - how poorly @gmail and @Outlook or @Windows Mail play together. Calendaring is a nightmare. Search rarely works. The experience working with both platforms for one job is completely broken.

  • chrisnchambers C:\Chris🌪 (@chrisnchambers) reported

    @sympmarc @Outlook I had to delete and create a whole new profile to fix that for me. Though I know that doesn't work every time.

  • joe_nug92 Joe Nugent (@joe_nug92) reported

    @Kazu2606 @Outlook That's so sad, i had similar issues, i contacted the support team but didn't get any response but lucky enough i met @ recovery_key0 on Instagram, he help me recover mine

  • oopsiepoopsie22 Oopsie22 (@oopsiepoopsie22) reported

    @Microsoft @Outlook I need help unlocking my account ASAP! Keep getting a 50057 error message and NONE of your support pages are helpful. How can I fix this issue? 😩

  • Thogek Tom Kiefer (@Thogek) reported

    @Outlook Seems @Outlook for Mac (v16.55.21101401) has a similar issue: the result of printing to paper a day's calendar while in dark mode is mostly unreadable. 😞

  • TriScalpel Cara S. (@TriScalpel) reported

    I was so proud of myself for setting up my @karolinskainst email account yesterday - today I can’t sign in as I deleted @Microsoft app from my phone and am now going in circles with other @Outlook accounts. Am I the only millennial with such a poor grasp of tech? 🤯

  • ziggypowe John Powe (@ziggypowe) reported

    @af_00_ @fuckkoral @Outlook Mine still not working smh

  • Padua184 Padua Casanova (@Padua184) reported

    @Kazu2606 @Outlook Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • pasqueflower19 Carol RN ❤️Rush 👩‍⚕️🌸🇺🇸 🇮🇱 (@pasqueflower19) reported

    @Outlook WHAT IS THE MATTER WITH HOTMAIL/OUTLOOK? ALL OF A SUDDEN TODAY IT STARTED SENDING EVERYTHING BACK TO ME AS NONDELIVERABLE. I HAVE NEVER HAD THIS ISSUE BEFORE.

  • SeymaShabbir Seyma Shabbir (@SeymaShabbir) reported

    @suoicilatsgnaG @Outlook Did they ever fix the problem? It looks like they have had this issue since 2019 and hasn't ever been resolved. @MicrosoftHelps

  • 7_stevewilliams Steve Williams (@7_stevewilliams) reported

    @Outlook no emails today - what’s the problem?

  • RusimbiPatrick Rusimbi Patrick (@RusimbiPatrick) reported

    @Outlook is down.

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