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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blenheim, ON 1
Liverpool, England 30
Phoenix, AZ 6
Veneux-les-Sablons, Île-de-France 1
Eureka, MO 1
Santa Barbara, CA 1
Vancouver, BC 1
Spring Valley, WI 1
Pittsfield, MA 1
Mary Esther, FL 1
Sacramento, CA 3
Pasadena, MD 3
York, England 1
Garner, NC 1
Bridgewater, NS 1
Laceyville, PA 1
Crestwood, IL 1
New York City, NY 7
London, England 16
Franconville, Île-de-France 1
Paris, Île-de-France 20
Boulogne-sur-Mer, Hauts-de-France 1
Exeter, England 5
Lorient, Brittany 2
Tampa, FL 2
Adelaide, SA 2
Hastings, England 5
Arumpo, NSW 2
Woodbridge, VA 11
Ballwin, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Microsoft365 @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

  • THarris1519
    Trevor Harris (@THarris1519) reported

    @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • miningmark48
    Mark (@miningmark48) reported

    Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • mwalkercom
    Molly A. Walker (@mwalkercom) reported

    .@Yahoo @YahooCare Yahoo has taken over my @Outlook email for my Yahoo and domain email address and my computer guy can't fix it, except to direct me to web mail. He doesn't believe upgrading to Windows 11 will fix this. Please suggest a fix. Thank you.

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • economalex
    Alexander Billy (@economalex) reported

    It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • JanDamaschke
    Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported

    @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

  • jeremywhiteley
    Jeremy Whiteley (@jeremywhiteley) reported

    @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • 2689j
    🌄🐣 (@2689j) reported

    Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

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