Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Miami, FL | 15 |
| Sydney, NSW | 14 |
| New York City, NY | 14 |
| Los Angeles, CA | 12 |
| Paris, Île-de-France | 11 |
| London, England | 11 |
| Seattle, WA | 11 |
| Brisbane, QLD | 10 |
| Houston, TX | 10 |
| Denver, CO | 8 |
| Melbourne, VIC | 8 |
| Chicago, IL | 8 |
| Phoenix, AZ | 7 |
| Toronto, ON | 7 |
| Montréal, QC | 7 |
| Liverpool, England | 6 |
| San Diego, CA | 6 |
| Calgary, AB | 6 |
| Minneapolis, MN | 6 |
| Perth, WA | 6 |
| Aurora, CO | 6 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Atlanta, GA | 5 |
| Kansas City, MO | 5 |
| San Jose, CA | 5 |
| Columbus, OH | 5 |
| Albuquerque, NM | 5 |
| Woodbridge, VA | 5 |
| Brooklyn, NY | 5 |
| St. Louis, MO | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya
(@Aditya17142548) reported
@MicrosoftHelps @Outlook ive lost access to Authenticator after phone reset. Outlook isn't allowing to log in using back up email/phone and I am stuck on login loops via 2FA. Need urgent help disabling 2FA. Account is personal. Have all necessary details
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AnotherSorryGuy
(@AnotherSorryGuy) reported
@Outlook Never understood why Outlook does not use Server Side Algorithm's to filter Spam as GMail does. You want to help your users, do that.
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frost🍉
(@urbanxfrost) reported
@Outlook I can’t sign in to my account it’s saying my accounts been blocked and the only way to verify is not working
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Papa Chop
(@souloftheboot) reported
Hey @Outlook any update on the outage? #outage #Microsoft #Outlook
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Dr Alok Gupta MD, FIAP, Jaipur
(@docalok) reported
@AshikHasibul @Outlook @Metrix_techz You are yourself a problem !!
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Adriana Peregrina F
(@A_Peregrina_F) reported
@Outlook I've been trying to access my HOTMAIL emails for several days. "Retry with another device, another network, another method" appears. I already tried everything in my 3 hotmail emails and the "400 ERROR" continues. I need to access my emails I NEED HELP What is all this due to?
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Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️🌈🏳️⚧️ 🟧⬛
(@SportingNest) reported
@Outlook @pushkar140875 They literally already told you the problem. It's this type of stock response that annoys people.
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Natarajan Lalgudi
(@NatarajanL) reported
@MicrosoftIndia my hotmail id has been hacked am unable to login with a password I reset just yesterday please help @Outlook
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DIANA
(@Diana15150) reported
@Outlook Please fix the problem, I can't log in again and I urgently need to use my email. ASAP #outlookproblems
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محمد
(@H51Yi) reported
@Outlook I have a problem with my email.
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TransLiberal4Trump
(@translib4547) reported
@Microsoft @Outlook please please please go back to the previous version. This new one is absolutely terrible. Please don’t make me switch all of my businesses over to Google. I can’t take this new outlook update. At all.
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beachmom
(@beachmom561) reported
@Outlook Outlook is so messed up right now My acct says I'm out of storage, have used .1gb out of 15 so not out When I go to comm support to post a question - error When I go to support team I don't exist
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Liam David ☻
(@Mmyh10620) reported
@s4nn3ck @Outlook Heads up,@miller_techz can resolve this issue.
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The Fandalorian
(@JasonBLM) reported
You need to fix your **** @outlook costing me money
-
boosted Bobby Tables
(@KiPos_info) reported
would be great, if @MSFT365Status actually informed people about known issues - deploy untested @Outlook new version 1.2025.813.500 - version is SO ******, it doesnt even start - silence - when creating a ticket, they tell you "known issue" - still no public information