Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 18 |
| Miami, FL | 17 |
| New York City, NY | 16 |
| London, England | 12 |
| Los Angeles, CA | 11 |
| Exeter, England | 11 |
| Seattle, WA | 10 |
| Quito, Provincia de Pichincha | 9 |
| Chicago, IL | 8 |
| Montréal, QC | 8 |
| Denver, CO | 8 |
| Sydney, NSW | 7 |
| Perth, WA | 7 |
| Brooklyn, NY | 7 |
| Toronto, ON | 7 |
| Minneapolis, MN | 7 |
| San Diego, CA | 6 |
| Phoenix, AZ | 6 |
| Calgary, AB | 6 |
| Houston, TX | 6 |
| Melbourne, VIC | 5 |
| San Antonio, TX | 5 |
| Las Vegas, NV | 5 |
| Dallas, TX | 5 |
| Mesa, AZ | 5 |
| Orléans, Centre-Val de Loire | 5 |
| Grenoble, Auvergne-Rhône-Alpes | 4 |
| Aurora, CO | 4 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Columbus, OH | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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himali 🤍
(@himalijadeja) reported
@Outlook my primary outlook is not working and I’m not sure why, I am receiving emails on the account but unable to open anything and it’s not refreshing. I can’t log in on safari either. I have 2 other email addresses which I can access just fine, please help asap!!
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Scorpio
(@Scorpiopt) reported
@kanevseth @Outlookindia @Outlook The issue has been fixed but it will take until another 6 hours to reach everyone
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Smakosh
(@smakosh) reported
@Outlook is down in the worst times (I use Gmail/Private email too)
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patrick lang-willar
(@lang_willar) reported
@bravetofu_ @Outlook @Microsoft I get this answer when I try to login from the web incognito mode and my app is down ... not receiving no able to send mails ? UTC Date: 2025-07-10T09:20:43.528Z Client Id: 2AE51DB7BF78421A8D115ECA96626025 Session Id: 59299199-a819-4147-a195-105698995673 Client Version: 202506200
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Melro5e
(@HelenMelrose) reported
@Outlook I can't get into my hotmail account. It keeps asking for me to authenticate, have tried to reset my password and just keeps asking me to sign in again. It seems like this is a widespread problem but no official word from Microsoft/Outlook? Is there a fix time on this?
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MetaBoi
(@MetaBoi91) reported
@Outlook is outlook down today? i got logged out my devices and i cant seem to log back in even thought i have tried a gazillion times??
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bravetofu.sps
(@bravetofu_) reported
@lang_willar @Outlook @Microsoft Yeah, the outage seems to still be ongoing, which means there's no way to send or receive emails.
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Miran McEntee
(@MiranMcEntee) reported
@Outlook is there a problem with outlook this morning? I've just bought some tickets and am email flashed up but then disappeared and none of my emails out are showing up in my sent box
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ThatGaymerGuy
(@TruthTeaSpill) reported
Hey @Outlook how the hell do you expect someone to sign in with this broken authenticator app?! I can't login because you've locked me out of my account so I can't contact support. I've had the same email for 25yrs.... Now all of a sudden, it's what...fraud??
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Andy Shep
(@19Shep) reported
@Outlook send you a DM Yesterday as my wife’s issue is still not resolved, if anything it’s got worse.
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Joe Heys
(@joeheys) reported
@Outlook every single time I try and log into my email account, I get a message saying ‘too many requests’ and then I’m kicked out. I rely heavily on my emails for work. Please can you sort this out? I’ve had endless problems with you as an email provider lately, you’re a joke.
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Liberer les peuples
(@kenji6708) reported
@Outlook Can you please give a regular update on the resolution of the current IT issue with Outlook and Hotmail accounts ?
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'Ciηdy
(@iamcindyr__) reported
@Hanaa____9 @Annie_20101 @Outlook is there a global issue? Cant get in either
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⛈️☔
(@tloumothx) reported
@Annie_20101 @Outlook i can't even access on mine it say error please @Outlook fix this problem
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GDK
(@GeneDavidKirk) reported
@Outlook is there a problem with the Outlook server? My hotmail account is not working. It says server not working when trying to access mail. Any advice please?
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