Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 18
Sydney, NSW 13
London, England 12
Paris, Île-de-France 11
Brisbane, QLD 8
Woodbridge, VA 7
Seattle, WA 7
Miami, FL 7
Chicago, IL 6
Phoenix, AZ 6
Melbourne, VIC 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3
Traralgon, VIC 3
Sterling, VA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ronnidolorosa Dr MIGRANT 73% Dolorosa (@ronnidolorosa) reported

    @Outlook I am connected to the internet and can access other websites without any trouble. It happens on multiple devices and browsers (Firefox on laptop, Safari on tablet). However, I can access and use a different Outlook account online without problems.

  • KrystleManning2 Krystle McEwen🦄 (@KrystleManning2) reported

    @6Glitz @Outlook @MicrosoftHelps Is yours back to normal now? I'm having the same issue.

  • 99_jamal Jamal Amir (@99_jamal) reported

    @Outlook Hi, I’m having an issue having email notifications push through to my iPhone. I’ve re-installed the app, reset the app internally, ensured notifications are turned on & logged out/in. Running the most updated version of iOS 15.1 & Outlook version 4.2143.0. Please assist?

  • bi_sapiens_hehe Michał (@bi_sapiens_hehe) reported

    @Fairbanks357 @mozthunderbird @Outlook if it ain't broke, don't fix it

  • JimmyFal Jimmy Fallon (@JimmyFal) reported

    @MicrosoftHelps @Outlook 2. Her phone number was all that was on the account for recovery purposes. A "bot" or some entity decides to repeatedly get into her account so Microsoft shuts it down and asks for verification. We supply the CORRECT phone number and it won't txt to a regular phone...

  • RebeccaFrench17 FrenchIllustration (@RebeccaFrench17) reported

    @6Glitz @Outlook @MicrosoftHelps did you get a response? I have exactly the same issue. It works on Safari but everything else I use is in Chrome so that's not helpful!

  • L_azij lana (@L_azij) reported

    @Outlook @MicrosoftHelps my email is not receiving new emails it's been more than a month like that pls fix it

  • kanchanray Kanchan Ray (@kanchanray) reported

    Finally stopped using @Outlook Android mobile App.. It keeps losing credentials & I have to re-login every 2-3 days. Worked with @Microsoft support team for 2-3 months, even gave them a test account. After countless re-installs - still not fixed.. default Samsung App works fine.

  • 6Glitz Carli (@6Glitz) reported

    @KrystleManning2 @Outlook @MicrosoftHelps weirdly enough my issue resolved itself. after i got that message from outlook i was able to check my email and check messages in my subfolders..

  • oscar_parisi Òscar Parisi (@oscar_parisi) reported

    @MilleKamradt @Outlook Does it work now for you? I still have the issue...

  • John_Dillinga John_Dillinga (@John_Dillinga) reported

    @Microsoft @Windows @Outlook you need to fix your junk mail filters for Hotmail/Outlook because I am getting bombarded again by repetitive spam and phishing emails in my inbox that usually go to my junk mail. I keep reporting them as junk and nothing happens. Over 200 a day!.

  • CepeSmith Cepe Smith (@CepeSmith) reported

    Any one having problems loading @Microsoft or @Outlook ? Thanks

  • FreyjaMisa Misa Freyja (@FreyjaMisa) reported

    @MFAThai I need to speak with someone regarding the Thailand Pass. There is an error with @Outlook accounts receiving their confirmation emails/ Thailand Passes. I need mine reissued to another email address as it hasn't come through. Thank you

  • Adron Adron (@Adron) reported

    @kfalconspb @Outlook I don't want to send something if it isn't in their working hours or applicable to their time zone. If there isn't something that tells me what that is, then that's a problem. Thus my crux at the moment w/ Outlook.

  • JimmyFal Jimmy Fallon (@JimmyFal) reported

    @MicrosoftHelps @Outlook Maybe you guys need to rethink this whole automated account recovery crap once in a while and put some REAL ACTUAL PEOPLE ON THE PROBLEMS YOU CREATED. Thanks Gab...  Kindly, #elderlyabuse  Gab Microsoft Online Safety Ref:MSG2386337_EWYigATPcpgfWaUtmHEj

Map Check Current Status