Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Gawriyamiaflmia Gawriyamiaflmia🇲🇦🇪🇸 (@Gawriyamiaflmia) reported

    @gmail No thank you I'll pass. I will just search for a mail server that actually cares for their clients and provides effective support and will cancel my Google storage subscription with you. Maybe @Outlook cares more about their clients and provides more effective IT support.

  • darktears Alexis Menard (@darktears) reported

    You can tell how @Outlook for Android hates notifications. Not only they're broken but they are useless. Calendar notification comes in with a @MicrosoftTeams as the location, the quick action is "email", what about join the meeting? Isn't that the 99% most common action?

  • ISTenforTen humanBehavior&tech (@ISTenforTen) reported

    @NicoleBarbaro @Outlook If you are on MacOS there’s a bug that causes the search issues. There is a fix albeit tedious

  • OneBolverkOrTwo OneBolverkOrTwo (@OneBolverkOrTwo) reported

    @Outlook I need some help with an email issue, and both the support pages haven't helped. I cannot find a live chat and it is aggravating me.

  • TheJoeFin Joe Finney (@TheJoeFin) reported

    Hey @Outlook I know your spam filter is terrible, but maybe don't add flagged emails in my junk folder to my @MicrosoftToDo lists, seems like a no brainer to me. CC: @microsoftgraph

  • talk2alie Mohamed Pussah (@talk2alie) reported

    @Outlook is truly a terrible application, on every platform!!!! 😡

  • StephSaysIt EssBee (@StephSaysIt) reported

    @Outlook I’ve been locked out of my email for two days, trying unsuccessfully to reset my password. I have 2FA and the Authenticator app and I’m still getting “There’s a temporary problem” or “try again later because I’ve tried too many times” messages. Please help!

  • 0dayWizard MLT (@0dayWizard) reported

    @Outlook have your developers been smoking crack or something? I try login to email #1 and it tells me I need to send a verification code to email #2 So I try login to email #2.. and it tells me i need to send a verification code to email one. Brilliant design choice guys!

  • sethlkap Seth Kaplan (@sethlkap) reported

    Wow the email search function in the @Outlook phone app is terrible. Disappointing.

  • FoundOne17 Found One (@FoundOne17) reported

    @Outlook Why the hell does my rules not park in outlook. So dam frustrating I have used the rule 7 times and yet i still get the same span email. Outlook. Problem after problem

  • mbarber86 Mike Barber Greater Great Lakes DOCG (@mbarber86) reported

    'my mailbox is almost full?' ok and you decided to make the problem worse by emailing me about it @Outlook smh

  • M_Z_Harrison Melissa Harrison (@M_Z_Harrison) reported

    @Outlook Hi. Is Outlook/Hotmail down? I'm getting a 401 message when I try to access my emails online.

  • no_lying_online mira 🔰 (@no_lying_online) reported

    @Outlook @Microsoft Outlook web search is down

  • fawzleft snow1430 (@fawzleft) reported

    @Outlook please help, i have Outlook Arabic, the problem is that I have Hijri and Gregorian dates within one email. that is, the current message is in Hijri and when I vew the previous message I see it in Gereogrian Date although they are in same email! how to have Hijri in all messages?

  • rohitghosh_ rohit (@rohitghosh_) reported

    dear @Outlook, your settings for 1. ‘not junk’/‘safe senders and domain’ 2. email forwarding don’t actually work. instead of forwarding the mail, it keeps putting the test message in junk! pls fix! rohit

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