Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jarny, ACAL | 1 |
| Aracaju, SE | 1 |
| Rosny-sous-Bois, Île-de-France | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Bogotá, Bogota D.C. | 2 |
| Barcelona, Catalonia | 1 |
| Brisbane, QLD | 2 |
| Monterrey, NLE | 1 |
| Mulhouse, ACAL | 1 |
| Zahlé, Béqaa | 1 |
| Paris, Île-de-France | 8 |
| Ciudad Apodaca, NLE | 1 |
| Ciudad Jardín, MEX | 1 |
| Renens, VD | 1 |
| Santiago de Querétaro, QUE | 1 |
| Albi, Occitanie | 1 |
| Ocean Springs, MS | 1 |
| Santurtzi, Basque Country | 1 |
| Bilbao, Basque Country | 1 |
| San Martiniano, Q. Roo | 1 |
| Miami, FL | 1 |
| Zaragoza, Aragon | 1 |
| Feltham, England | 1 |
| Melbourne, VIC | 7 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Pauillac, Nouvelle-Aquitaine | 1 |
| Tours, Centre | 1 |
| Le Havre, Normandy | 1 |
| Mataró, Catalonia | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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tortured hot girl department (@maaaaandyy) reportedWhy can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr
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Mukund (@ibmindia2011) reported@lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?
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Erdem Pulcu (@ErdemPulcu) reported@Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Manash Boraa (@ManashPratimBo3) reportedHello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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🇺🇸ULTRAMAGANONJAB (@true4_red) reported@HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS
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Wind 24 (@ayanconq) reported@MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X
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Priscilla King (@5PriscillaKing) reported@Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."