Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Sydney, NSW 8
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TimLeics Tim (@TimLeics) reported

    Hello, @MicrosoftUK @Outlook my emails are not coming through on iphone/iPad. I keep getting a cannot connect to the server issue. Is this a known fault?

  • _CharlieNelson_ 🍃Kevin 🍂 (@_CharlieNelson_) reported

    @Outlook I didn’t have any solution, it seems that the page is down, since yesterday my tray has not been updated, I’m from Mexico and I need my emails

  • ElyssiaSkye Skye (@ElyssiaSkye) reported

    @Cash_No_Tango @Outlook No, I never got an answer😭 I’ve seen multiple forums with the same question and looks like no one else has either! The only thing I can suggest is if you’re trying to get into an account where you have forgotten the password then try sign in via Apple ID if that’s an option!

  • tvsucksballs Jimmy Harris (@tvsucksballs) reported

    @Outlook @Tech_updates0 Well something isn’t right for sure, specific servers must be down.

  • _CharlieNelson_ 🍃Kevin 🍂 (@_CharlieNelson_) reported

    @Outlook I have problems with my email, they don’t load my inbox, spam and send, what can I do?

  • nadawi_20 Nada🌺 (@nadawi_20) reported

    @Outlook I am locked out of my email! I have the right password because i write them down. I just haven’t logged into it in a long time and now it has locked me out! I did the Account Recovery Request but it got denied! I want my email back @Outlook

  • Solitude_Goal Amit (@Solitude_Goal) reported

    @MicrosoftIndia @Outlook Is Outlook phone verification feature stopped? While I'm login into outlook through Edge browser it is not asking for email/phone verification code. Is there any changes?

  • JuliaEason Julia Eason (@JuliaEason) reported

    @outlook what’s going on. Been getting error connecting to server on my iPhone for several hours. Please fix!

  • arman19981 WOLFY (@arman19981) reported

    @Outlook hello I’m unable to use outlook on iOS with everything I try to refresh my page it says that there is a problem with the server could you help?

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @Outlook sort the server problems out! Four days of problems and now we can’t connect to server! Some people need these important mails what don’t come through. Constant flagged spam which you can’t block 😡😡😡

  • Jaden529123 🪬jaden ✰ (@Jaden529123) reported

    @Office @Outlook yall suck pls fix that god damn website

  • JadeDonnelly11 Jade (@JadeDonnelly11) reported

    @finnegan615 @Tech_updates0 @Outlook Same, only my Hotmail address having this issue on IOS

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @Outlook Has taken MUCH effort to re-tune what wasn't a problem in the desktop version to fix OWA. Now the iOS version on iPhone is getting garbage and less flexible too!! Stop it!

  • Ozz_Mejia Ozzie Mejia (@Ozz_Mejia) reported

    Begging @Outlook to fix its spam filters is just yelling into the void. If nothing's been done in the last however many weeks, why should anyone believe that anything's going to be done now?

  • kevinro53650699 kevin roman (@kevinro53650699) reported

    @Outlook @Tech_updates0 What are you talking about. Theres hundreds of people who cannot connect to server on mail ios

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