Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Montréal, QC 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • twilly313 Tom M (@twilly313) reported

    @Microsoft @Outlook Come on, why is all this junk mail in my inbox. This is new as it is usually in the junk folder. This is not acceptable. Fix or I will move on. #Spam #outlook #microsoft

  • FatalPuls3 FatalPuls3 (@FatalPuls3) reported

    Looks like @Microsoft @outlook dot comes spam system is "down" cause I am getting all spam emails in my inbox.

  • Cthulhuhoop Mel #BLM ❄️ (@Cthulhuhoop) reported

    @MicrosoftHelps @Microsoft365 @Outlook Are you aware everyone's junk filters seem to be broken and the world s inbox is rapidly filling with spam?

  • Flickon77 Dave Blackshaw (@Flickon77) reported

    @varl49 @Outlook im having the same issue , it started at 730 am ? let me know if this gets resolved

  • ralphnotralph Ralph Chips (@ralphnotralph) reported

    Time to migrate away from @Outlook. Being bombarded with junk when I'm trying to work is worse than a service outage.

  • Christi79301934 ChrissiR (@Christi79301934) reported

    @Outlook seems there is a problem and I’m not the only one affected-my junk mail is now appearing in my inbox…how come?

  • reaktor_field ReaktorField (@reaktor_field) reported

    Great. I think your blocking and junk mail rules for #Outlook are broken, again, #Microsoft. Got three obvious spam mail appearing in my main Inbox and not in the Junk folder. Maybe you shouldn't have fired so many people that could fix this. @Microsoft @Outlook

  • CarlLaverick Carlos (@CarlLaverick) reported

    @theIngleSmarts @Outlook Same problem. I’m getting bombarded with junk emails from PayPal

  • LooseBall00n nige ki (@LooseBall00n) reported

    @MicrosoftHelps Hello thanks for reaching out, a quick Twitter search of hotmail junk and I see lots of people with the same issue, so something happening on the @Outlook spam filter

  • appsecuk David Archer (@appsecuk) reported

    @Outlook your exclusive inbox junk filters are broken 🎣🎣🎣

  • James_M_South JimBobSquarePants 🇺🇦 (@James_M_South) reported

    Hey @Outlook can you please fix your junk mail filters. I’ve been getting tons of junk in my inbox the last few hours.

  • remybergsma Remy Bergsma (@remybergsma) reported

    Looks like @Outlook.com's spam filters are not working correctly anymore. Plenty of gambling and other clear spam emails landing directly in inbox. Anyone else noticed this?

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    Damn @Outlook spam filters broke down?

  • tasyahodges Tasya Hodges (@tasyahodges) reported

    @_pioneer69_ @Outlook I’m having the same problem

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Outlook myself and others have started to get junk email start to come into inbox instead of junk folder this morning! This includes emails on junk list. Please fix!

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