Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 16
Exeter, England 11
Seattle, WA 10
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Toronto, ON 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Las Vegas, NV 6
Dallas, TX 6
San Antonio, TX 5
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyshoey Tony Schumacher (@tonyshoey) reported

    @somewriter @Outlook Tried that mate. Problem is you have to run the rule manually which defeats the object of it. Been looking everywhere for a way to make the rules run automatically to no avail! Thanks though.

  • THX1138_2014 WiffleWaffle (@THX1138_2014) reported

    @Outlook A better question - what the hell have you done to Outlook. It now crashes several times a day when access IMAP accounts. This is NOT PC or account related - it happens across different IMAP accounts on different PCs. Your QC is dreadful. FIX THE BUGS FIRST!!!!

  • marypcbuk Mary Branscombe (@marypcbuk) reported

    @sinclairinat0r @Outlook ask the sender to check if they're using DKIM and other mail server id correctly; there are so many badly configured mail servers and so many badly delegated senders that trip spam criteria

  • POckelford Paul Ockelford (@POckelford) reported

    Right, so... @Outlook: When I spell February wrong, don't autocorrect it to february, and tell me I need to fix the capital letter, okay?

  • ayo_monk Tsuツ (@ayo_monk) reported

    @Outlook Hello your sms "verification" system is broken si one can't change his password despite the massive leak. Could you fix this fast please

  • escodelrio Escobar Del Rio (@escodelrio) reported

    @Outlook Every time I try to modify or setup new email rules on desktop Outlook the application crashes. I looked online and it seems this has been a problem for a while now. Any word when this infuriating bug will be fixed?

  • Djay434 Dhananjay Gupta (@Djay434) reported

    @MicrosoftTeams a very big missing feature is the 'presence' unavailability on @Outlook. In our organisation we have the legacy @SkypeBusiness & #Teams, however only when I login to Skype do I get to see the presence (offline/online/busy/meeting, etc.) in Outlook app.

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter.

  • Ukhalalscene MJ (@Ukhalalscene) reported

    This new Microsoft outlook sucks *** @Outlook fix up

  • MrFallenSugar Mike (@MrFallenSugar) reported

    @Outlook why are you so horrible for developers? I have a project which just resends messages to real email. And it has zero delivery to Hotmail. And the main problem that I cannot fix it

  • tonyshoey Tony Schumacher (@tonyshoey) reported

    Why is Outlook so terrible at blocking emails? Tried everything after being added to an email chain yet I'm still being bombarded by emails every hour. Make it stop @Outlook make it stop.

  • missstod_mfl Miss C Stoddart (@missstod_mfl) reported

    @Outlook my hotmail account cannot send emails. I’ve gone through all troubleshooting and the issue lies within my actual account. I’ve spoken to Microsoft support and they’ve told me to speak to you. Can you DM me please?

  • elysahill Elysa Hill (@elysahill) reported

    @FJeelani @Outlook Hi Faisal, I just logged a bug for Outlook for Mac—the Sent mail from delegate account is getting stuck in Outbox. Things are running fine on Windows. Hopefully just user error, but curious if this is a known issue?

  • Ben_Nabulsi Ben Nabulsi (@Ben_Nabulsi) reported

    @Outlook for Mac, you either enable notification with server rules or return client-based rules. Ignoring both options is a bad idea! #newlook #nolook #microsoft

  • THX1138_2014 WiffleWaffle (@THX1138_2014) reported

    @Outlook In my case it's "DO NOT USE OUTLOOK FOR ANDROID AS IT IS UTTER SHITE! Oh and Outlook for Windows is going down hill rapidly too with crap IMAP support which locks up/crashes frequently!!" Next question?

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