Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Perth, WA 5
Melbourne, VIC 5
San Diego, CA 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • teroblepuns David Zaharie (@teroblepuns) reported

    @marirsv @Microsoft @Outlook I have a similar problem. What was your outcome?

  • The_Void______ ╦ ╠╣ Σ \/ ó ║ Ð (@The_Void______) reported

    @floatbot I have recently found a vulnerability in your domain but unable to report it as your system isn't accepting email. Receiving the following error (The group Bugbounty isn't set up to receive messages from *****@outlook.com). How can I proceed further to report?

  • trthseeker549 Sadie Redd (@trthseeker549) reported

    Anyone using Outlook having issues??? @Outlook

  • MunaElMasriya بميه فضة ياكوشةِ البابور (@MunaElMasriya) reported

    How many times should I say this e mail from this sender from this IP is NOT junk before @Outlook believe me? Why cannot @Microsoft fix this problem? Enough that I have to put up with @office awful colours!

  • marirsv Sri Ram Varadharajan (@marirsv) reported

    @Outlook did you guys figure out if this is indeed a bug ? It has been a while and I still have the same problem.

  • trthseeker549 Sadie Redd (@trthseeker549) reported

    @Outlook Outlook is really causing issues these days. I lost everyone of my emails and my address book had to pay a lot of $$$ to get them back. Opened Outlook and it was empty. WTH??? Now it won't even open up! FIX these issues.

  • juanpablogome10 Juan pablo (@juanpablogome10) reported

    @Outlook @MicrosoftHelps Hi, can you please help me with a security issue?

  • shreyasi_1905 Shreyasi (@shreyasi_1905) reported

    @Outlook They do. Even they can’t figure the issue. Teams is working fine on the phone. It’s just the outlook app. I urge you to help me here. I’m pretty helpless now.

  • vaaluin Vaaluin (@vaaluin) reported

    @Outlook Keep getting the "Something Went Wrong" when trying to load up Hotmail/Outlook through my browser. Been trying to figure out if it's me or not. Seeing alot of other people with issues today too. What's going on?

  • JoZzer__ JoZzer (@JoZzer__) reported

    @Outlook Hi Microsoft, how long we will have the mail display problem in Outlook 2016/2019 and 365 -(display in plain text not html) Looks @Reddit

  • BhereFabs Fabiana (@BhereFabs) reported

    @Outlook Need a call with a tech ASAP! No support available by phone. Online support does not solve any problems!!!

  • AbhisheXhajuria Abhishek Khajuria (@AbhisheXhajuria) reported

    @Outlook The iOS Outlook app is still showing me folders which have been deleted from my email account. Please fix it.

  • valmir_ga Travolta‘s jacket (@valmir_ga) reported

    @Outlook hello there, I‘m having problems with logging into my e-mail. I am not able to verify myself. PLS HELP!

  • tpgraham T Graham 🥃 (@tpgraham) reported

    @Outlook Anyone reported issues with Outlook for Mac 16.63 and images? Our org is no longer getting screenshots that are sent from this version.

  • Streaktyme Stephen (Streaktyme) Wilson (@Streaktyme) reported

    Can anyone explain to me why @Outlook doesn't have any actual human support for helping unlock a Email account when they're using a broken Automated System. I'm getting tired of all these Copy and Paste responses telling me to do the Account recovery which is Broken.

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