Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
New York City, NY 16
Miami, FL 15
Exeter, England 11
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4
San Antonio, TX 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • hanstermaten Hans ter Maten (@hanstermaten) reported

    @Outlook What's going on with hotmail? I'm receiving a huge amount of spam /phishing messages (20-30 each day) in my regular inbox the last weeks, which is extremely frustrating 😒. Please fix it

  • merritt_dominic Dominic Merritt (@merritt_dominic) reported

    @talesofmrst @Outlook @Office Ok. I had this trouble with desktop so I started using the online version.

  • JoE051181 Joanne Evans (@JoE051181) reported

    @Outlook Please could you let me know how to speak with an actual person who could help resolve my issue?!?! So so frustrated going round and round your website with nothing helping!!!!! 🤬😭🤬😭

  • ZamboniGuy05 Zamboni Guy (@ZamboniGuy05) reported

    @Outlook is anyone else having issues with iCloud accounts on the Mac and IOS Outlook apps? I can not send or receive any emails from those accounts and not synching either.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook @MicrosoftHelps can you update outlook? I do not know if this is just outlook online and not the desktop program, but the search is terrible. I searched for email from a specific email address and it shows emails that is related, but not from that specific email address.

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @Outlook , my email seems to have broken. From no issues at all, it's suddenly showing 115% full and not accepting emails. I've deleted hundreds tonight to no avail. Could you please help?

  • Metbot65 Neil Metcalfe (@Metbot65) reported

    @Outlook issues with storage limits! Email should allow 15Gb but @Microsoft has 5Gb limit including Email attachments and One drive - this seems dumb, either we have 15Gb of email storage or not? Seems a sneeky way to enforce subscription!

  • Hendyvuk Victoria Hendy (@Hendyvuk) reported

    @Outlook hands down the worst service I have received when trying to sort out an issue

  • talesofmrst JT (@talesofmrst) reported

    Anyone having issues with emails going to their junk/not being sent through? Caused a nightmare at school with external professionals for the past week! @Outlook @Office

  • D_Mann_UK D (@D_Mann_UK) reported

    @Microsoft @Outlook When AI is now sophisticated enough to write poems, why (on the second highest junk filtering setting) is my inbox constantly full spam? Is something broken?

  • KevinRowett Kevin Rowett (@KevinRowett) reported from Castleford, England

    @Outlook Good morning Outlook, is there a problem in the Wakefield, UK area, as I have not received any emails since yesterday, and when I try to send email, I get a message say error in adding address.

  • dwmal1 David Malone (@dwmal1) reported

    @gmail Someone emailed an @outlook.com address from a mail server I run. The outlook address was forwarded to a gmail address. However, gmail rejected the forwarded mail with an SPF failure, checking against my server's SPF. Haven't seen before, and looks like outlook/gmail issue?

  • Emz1982 Emma Jenkins (@Emz1982) reported

    @Outlook hi is there an issue with filing to junk ? I'm reporting emails as junk but still coming into my inbox repeatedly. Also, theres been a massive increase in junk mail so not sure if that's why

  • drsjamesserra James (@drsjamesserra) reported

    Why does @Outlook suck after pasting text from another source? Can’t type anything, it’s so slow…

  • markolwick Mark Olwick (@markolwick) reported

    Come on, @outlook your junk mail filter is broken again. #outlook

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