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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 13
Township of Evan, KS 24
Walnut Creek, CA 1
Madrid, Madrid 10
Ipatinga, MG 1
Edinburgh, Scotland 3
Township of Cheltenham, PA 1
Hamilton, Scotland 1
Freehold, NJ 1
Sarasota, FL 5
Lander, WY 1
Monterrey, NLE 2
Ponta Grossa, PR 1
Paris, Île-de-France 33
Zamora, Castille and León 1
Nicosia, Nicosia 1
Paralímni, Ammochostos 1
Adelaide, SA 9
Fredericton, NB 1
Buffalo, NY 5
City of Brussels, Brussels Capital 2
Baza, Andalusia 1
Swansea, Wales 1
London, ON 5
Villeneuve-lès-Avignon, Occitanie 1
Preston, England 7
Melbourne, VIC 1
Elba, NY 1
Bogotá, Bogota D.C. 3
Quito, Pichincha 35
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @hotmail @Outlook not working

  • xxEP27xx
    EP (@xxEP27xx) reported

    @Outlook FIX YOUR SERVERS

  • mwbeats
    MWBEATS (@mwbeats) reported

    @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • Brett_Paddock
    Brett Paddock (@Brett_Paddock) reported

    @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • nathane10422899
    N8 (@nathane10422899) reported

    The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

  • SAsportshonk
    KEN IN SA (@SAsportshonk) reported

    @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

  • smooth_93
    Chow (@smooth_93) reported

    .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

  • Drum_y
    B. (@Drum_y) reported

    @nar1Thirty1 @justjamess87 @Outlook Still down here too

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

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