Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
New York City, NY 16
Miami, FL 15
Exeter, England 11
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4
San Antonio, TX 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • deanleigh Dean Leigh (@deanleigh) reported

    @Outlook search is so utterly broken. Continuing the trend of updating functionality downwards.

  • bobbigmac Bob (@bobbigmac) reported

    @pauldambra @Outlook I spent most of last week trying to debug cross-domain cookie issues and saw this error a lot... I'd bet you a cookie it's something to do with adblock (or whatever variant you use). There's been a lot of subtle config changes in what they count as 'acceptable trackers' lately

  • joshofbass Josh Neal (@joshofbass) reported

    Years ago @Outlook let me sign up using a Gmail address as my login. Now, I can't log in to outlook on a phone because it keeps making my try to log into gmail. Good work

  • RicksGameMisc Rick Games (@RicksGameMisc) reported

    @Outlook Is Outlook/Hotmail down? Been trying to get to it over the last 10 minutes and I keep getting "unavailable" message

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Outlook Also, in app support FAILED to resolve issue and closed ticket for 2nd time. How do I reopen? Why is it taking 3 months to resolve Feb update issues? #customerexperience

  • Bennett1Ryan Ryan O'Mally Bennett (@Bennett1Ryan) reported

    @Outlook Hi, yesterday I send an email with two attachment videos, one is over 30 minute and the other one is 45 second. It taking ever to send them, have try to cancel task but not getting any luck, it come up with send/ receive error connected. then it keep sending message.

  • genevievewicker genevievewicker (@genevievewicker) reported

    @alonbrown @Outlook Sure. Apologies, but these may trickle in. Biggest issue is when scheduling I want to see everyone’s schedules, not just the times available. This allows me to see if I can move a meeting I have scheduled to fit someone else’s schedule. I do this all the time.

  • bobbigmac Bob (@bobbigmac) reported

    @pauldambra @Outlook The cors errors suggest ad blocker (or browser feature if using say Brave) is blocking cross site cookies, allowing them for the parent domain might help. The other error harder to infer but service worker might be being stopped for too much work. Maybe just a v large message

  • AmyAWing2023 Amy (@AmyAWing2023) reported

    @Outlook Hey Outlook I recently switched over to your email service from Gmail. I just wanted to say, as someone with OCD and who cannot stand a cluttered inbox, thank you for the "Review Deleted Emails on the Server" feature!! Please never take that away!!!

  • TechieTalie тαℓιє (@TechieTalie) reported

    Anyone else having issues with @Outlook ? My desktop client & iPhone are giving me errors. 😑

  • bluenaomi Naomi Lisner (@bluenaomi) reported

    Spent the last few hours preparing and sending a press kit to Canada. @Outlook is not working properly and email is not in sent file or any other file. Now I have to redo not knowing if they received it. @Outlook this should not happen.

  • imagewala Imagewala (@imagewala) reported

    What's the problem with @Microsoft not being able to build a decent HTML / CSS decoder for @Outlook ??? Damn thing makes every HTML newsletter look like a disaster, everytime.

  • batwife batwife (@batwife) reported

    @Outlook had half a dozen emails not arrived in the past couple days but a couple have got through, is there a problem affecting this?

  • SteveSyfuhs Steve Syfuhs (@SteveSyfuhs) reported

    @C016SMITH @Outlook Of course, I have no clue what, nor how to fix it. Sorry. 😬 Would you be willing to submit a feedback hub trace of this the next time it happens? I can't find any known issues reported, so anyone investigating would need logs from a trace to even have a place to start.

  • esteban 𝗲𝘀𝘁𝗲𝗯𝗮𝗻 (@esteban) reported

    @Outlook you guys seriously need to fix the usability on the web, clicking "j" sends to the "junk" instead of moving to older messages, also, clicking on the subject doesn't guarantee you are opening an email, you might be deleting that by accident.

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