Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Sydney, NSW 5
Perth, WA 5
Melbourne, VIC 5
San Diego, CA 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryRaim Henry_raim (@HenryRaim) reported

    @BinaryJedi @Outlook Go inbox this tech guy @Orgleking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..

  • RegecideTips Regecide (@RegecideTips) reported

    @Outlook Is there a human that can help with customer problems??? I've tried the stupid "recovery form" multiple times, but it doesn't work, and there's no email to contact customer support. I live in Africa, and your CS is worse than the Cape Town Metro service

  • pie_lagos PIE Lagos (@pie_lagos) reported

    @Outlook The support is not working. I’m missing incredibly important emails. I don’t know what to do!!!!!! Please please help me

  • acwise AC Wise (@acwise) reported

    @Outlook 2022 has been the year of "Junk Mail in Focused Inbox". For God's sake are you ever going to fix it? #junkmail #hotmail

  • kewpeydoll ***** shaggy (@kewpeydoll) reported

    @Outlook is the worst email service, its literally impossible to get help. All support is online but you never speak to a person and all of the pages lead to a dead end error. i am locked out of my account that ive had for years, recovery says it doesn’t exist

  • cllmclrk Cal online (@cllmclrk) reported

    @Outlook is there any issues with log in at the moment. Trying to log in to email connected to my Instagram and it’s not working, giving completely different recovery details that I don’t recognise.

  • politicalfreeak billriggg (@politicalfreeak) reported

    @justkatie_5 @Outlook Contact @Daviex_N to get the issue resolved

  • pathak_somesh Somesh Pathak - MVP - Enterprise Mobility (@pathak_somesh) reported

    Hi @Outlook team, the latest build of Outlook app for Android is causing issues with device password policy. Suddenly after upgrade users are prompted to change the device pin to min 8 digits. Is there anything changed in the app policies?

  • Pixi_Pix Pixatronica♡ (@Pixi_Pix) reported

    @Outlook I'm still having issues. I've followed all of your online guides.

  • liampadams Liam (@liampadams) reported

    My Hotmail account will suddenly no longer connect on my phone... it says something about security settings and me not having authorisation to access the server?? @MicrosoftHelps @Outlook

  • RyanTho56114200 Ryan Thomas (@RyanTho56114200) reported

    Again... @Microsoft @Outlook @XboxSupport I hope you people see this... I can't reach a human being in regards to my issue and you guys seem to think it's OK that I lose all this money and time. I've been with you since the beginning but Im ready to switch to ps5 and a macbook

  • Pixi_Pix Pixatronica♡ (@Pixi_Pix) reported

    Is the @Outlook app not working for anyone else either?

  • helphrey_ian Ian Helphrey (@helphrey_ian) reported

    @Outlook can you PLEASE fix the spam filter!! For the last 3 or 4 months, spam has been flooding my inbox, and even if some spam does get forwarded to the Junk folder, Outlook automatically flags it as “Important”, which then ends up in my Flagged folder on my iPhone.

  • for59j54 John Ford (@for59j54) reported

    @Microsoft @Outlook Why is your outlook search feature so poor? Missing so many emails. Been a problem for.....like forever.

  • IsobelandCat Isobel (@IsobelandCat) reported

    @Outlook a friend who is on my safe contact list and with whom I have previously exchanged many emails now sends messages which I don’t receive. How to fix this?

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