Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• Victor Roberts (@NYCurmudgeon2) reported a minute ago

  @Outlook any update on a fix for the Outlook visibility issue?

• Jenny Huang (@JennyHuang) reported a minute ago

  Does anyone use @Microsoft @Outlook for emails and having problems seeing their email's body text because they are blank😱? Called Microsoft customer service and not able to get support right away. Need to do some runarounds😬 What a day! Hope yours is going alright.

• Christopher Hartman (@ChrisDHartman) reported 6 minutes ago

  @EmNeezy12 @Outlook Company of 48... having the same issue. Seems to be HTML related. Text will show in Plain Text...until one hits the enter key for a new line....then all goes to ****.

• Steve Hall (@mefixcomputers) reported 10 minutes ago

  @prestigematt @Outlook Not working for me...more details, please

• Jaime ₿riceño (@vanjaime) reported 11 minutes ago

  @outlook is down globally. Do you know what is never down? #Bitcoin

• Nathan Dowd (@NathanJDowd) reported 13 minutes ago

  Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?

• Dev Drawer (@thedevdrawer) reported 17 minutes ago

  If you are experiencing the @Outlook blank message issue try this. Open a command prompt and run the following, it will roll back your update.: "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.13901.20462

• Gurpreet Johal (@Gurpree11034849) reported 17 minutes ago

  @Outlook After new update : there is issue in email body . Can’t see the content in email body . Is there any solution ?

• Catharine B (@CatharineB9) reported 20 minutes ago

  @Outlook @GCBlue I’m having problems too- please help!

• Mervyn White (@mervynwhite) reported 22 minutes ago

  @cbryden @Outlook Update has hobbled outlook. Worldwide issue.

• Syenta (@Syenta1) reported 22 minutes ago

  Dear @Outlook why has your latest update broken my email client and stopped me being able to read emails? When will you fix this because I need to get my work done and while we have this situation I can't. Thanks in advance

• Streets Ahead Estates (@_streetsahead) reported 23 minutes ago

  @JennyHuang @Microsoft @Outlook Yes same problem😰

• #BlackLivesMatter Christy Marx (@christymarx) reported 23 minutes ago

  @Outlook Most recent update has broken Outlook. The from and subject fields show up, but neither text nor images show up in the body of the email. How to fix?

• Lanavishnu Orchestra (@lanavishnu) reported 23 minutes ago

  Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:

• Ginger Grant (@DesertIsleSQL) reported 23 minutes ago

  @tgatte @Outlook @WindowsUpdate It's not you. Outlook is "having issues"

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