Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Dallas, TX 8
Sydney, NSW 8
Houston, TX 8
Ashburn, VA 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Toronto, ON 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Bo99y4 B9bby (@Bo99y4) reported

    @Outlook hello my outlook is not working. I have recieved no emails since 29th December. I am also having trouble sending them as if says issues attaching recipient. #pleasehelp

  • SJCrossing SJ (@SJCrossing) reported

    @Outlook two step verification texts aren’t coming through. Seems a few people are experiencing this. Can you fix please, we need to be able to access our emails. Please reply.

  • MKE_JD JD (@MKE_JD) reported from Dallas, Texas

    How is it possible for @Outlook to be such a terrible email server?

  • s_j_sadowski Stephen Sadowski (@s_j_sadowski) reported

    The new @Office @Outlook for Mac is *still* not feature complete, and it still forces me to switch over periodically and then switch back. Stop forcing a ****** user experience down my throat!

  • _dhirenlalwani Dhiren (@_dhirenlalwani) reported

    Microsoft Outlook is down too. Can't receive or send any emails. @Outlook

  • ashokpanvalkar Ashok Panvalkar (@ashokpanvalkar) reported

    @Outlook @onedrive Can’t access One drive. All files missing. Is there any problem ?

  • hlwilson4 HL Wilson (@hlwilson4) reported

    1) Hey @Microsoft @Office @Outlook -- Why is it SO DIFFICULT for my 82 year old mom to get her email reset? A power outage knocked it offline and we're stuck in a never ending loop of frustration and poor service. #fail #PoorCustomerService

  • TigerIre Ire Tiger (@TigerIre) reported

    @Outlook absolutely none of it. Why aren' t you giving updates of what to look out for before rolling things out. This is a cloud problem.

  • RalphNe32269576 Ralph Nelson (@RalphNe32269576) reported

    @Outlook Why am I being asked to login to my emails? I've never had to login once in all the years I've been using it

  • pipton_panda Happy sandwich day (@pipton_panda) reported

    @LilyPinkBaker @Outlook Can you receive emails? I don't work for outlook but used to troubleshoot email errors at work lol

  • DZatakia Dhruv (@DZatakia) reported

    I'll give everyone who likes this tweet ₹1000 each if @Microsoft fixes Outlook search! @Outlook . It's just horrible since ages! Please fix it. But I bet they won't

  • BlackXs5l Black.XS5 (@BlackXs5l) reported

    @Outlook You always doing this. ENOUGH really really ENOUGH. i cant fix it with SMS anymore. my number is not available anymore. now what do i? Fking Gates Fking Microsoft

  • artingleston Art Ingleston (@artingleston) reported

    @Outlook why is your Mobile customer service so horrible? My outlook for iOS has been down for a week and can’t get help.

  • dan_gamblin Dan Gamblin (@dan_gamblin) reported

    Thanks @Outlook! I’m trying to gain access MY email address that was wrongly accessed and had control taken over. I can’t reset the password as the backup email server no longer exists and you’re asking me questions of an account taken over roughly 8 years ago!

  • JimmyVaqueiro Jimmy (@JimmyVaqueiro) reported

    @zenorocha Hi, congrats on your launch! Sending email is one of the pains I have in my statup. We currently use Sendgrid and have trouble sending emails to @hotmail.com and @outlook.com addresses; not because they arrive to the spam folder, but because they don't arrive at all.

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