Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lexington, KY | 2 |
| Knoxville, TN | 3 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| City of Brussels, Brussels Capital | 1 |
| Metz, ACAL | 2 |
| Paris, Île-de-France | 31 |
| District Heights, MD | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Ashburn, VA | 12 |
| Township of Evan, KS | 23 |
| Dallas, TX | 19 |
| Panamá, Panamá | 1 |
| Tallahassee, FL | 3 |
| Quito, Pichincha | 28 |
| A Coruña, Galicia | 1 |
| Tampere, Pirkanmaa | 1 |
| Riga, Riga | 1 |
| Barcelona, Catalonia | 6 |
| Southlake, TX | 1 |
| Bruce County, ON | 1 |
| London, ON | 4 |
| Talavera de la Reina, Castille-La Mancha | 1 |
| Bengaluru, KA | 1 |
| Twinsburg, OH | 2 |
| Grand Marsh, WI | 1 |
| Greensburg, PA | 1 |
| Minneapolis, MN | 5 |
| Didcot, England | 1 |
| Brussels, Brussels Capital | 3 |
| Plymouth, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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EP (@xxEP27xx) reported@Outlook FIX YOUR SERVERS
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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James Alexander (@justjamess87) reported@Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown
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MJ (@marifuenzalida) reported@Outlook not working !!!!!!!!!!!
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Pinkie (@PnkNailsrPrtty) reportedIt would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps
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cdkcy (@ekhcchi) reported@Outlook Idk maybe let me sign in so I can check
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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Bex (@rebecca_dray_) reported@TyredMark @Microsoft @Outlook Yep I’m having the same issue
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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Melanie Marler (@marlermelanie) reported@Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook