Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 19
London, England 15
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Santa Ana, CA 5
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Minneapolis, MN 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Brussels, Bruxelles-Capitale 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Sydney, NSW 4
Mesa, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • smartpeachfuzz Smartpeachfuzz (@smartpeachfuzz) reported

    @Outlook Recent email but 2 days still have. Error sending message 'This message can't be sent right now. Please try again later '. Help please.

  • Mcarpintero2412 Matthew Carpenter (@Mcarpintero2412) reported

    Hey @Outlook how bout fix the "security" questions for when people try to access an old email. Idk about u but I don't remember my passwords from almost 20 years ago. Sure would b nice to get into old accounts so I can play xbox360 games on my xbox1. Somehow doubt i'm the only 1.

  • ratszack Zaxster (@ratszack) reported

    @Outlook The amount of SPAM that I’m receiving in both of my hotmail accounts the past 3 months is maddening. I’m thinking of switching to gmail. I have no problem with SPAM on that business email. Do something! #Microsoft #Outlook #SPAM

  • tiredjadin Jadin (@tiredjadin) reported

    hey @Outlook @MicrosoftHelps why do you let emails with cursive titles and strange ascii symbols that pass for english in the title go through, that doubleunderline nonsense junk should be on a universal filter you should do that and then hire me to fix ur email spam pls and ty

  • Kimberl05856784 Kimberly (@Kimberl05856784) reported

    @ayres_scott @Outlook Sometimes the support team is really frustrating, I had similar issue but it was later rectified by @hephaestuslock, I think you should hit him up on Instagram

  • TopazStudiosCOM TopazStudios.com (@TopazStudiosCOM) reported

    @BlkThemyscira @Outlook @outlook What's going on? Have you been hacked? Woke up today to dozens more spam messages... some not vetted by your filter and those that were are all same junk as yesterday so obviously your reporting feature is broken.

  • MikeDami88 Mike D (@MikeDami88) reported

    @Outlook Is your email client down?

  • FastcoLtd Fastco (Fasteners & Fixings) Ltd (@FastcoLtd) reported

    @Outlook are there problems receiving eMail. We haven’t received any eMail for over 5 hours but can send ok

  • Kitty240738571 Kitty (@Kitty240738571) reported

    @Outlook hi my emails seemed to have all disappeared from my inbox? Is this a known issue.? And is it a possibility to get them back.?

  • LaMuchachaMala Talie Rose (@LaMuchachaMala) reported

    Is Microsoft Outlook down?! @Outlook

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook seems to be a problem (the Netherlands) with receiving mails On outlook mails. Normally it’s fine, checked on several devices on separate networks, mails don’t come in.

  • whatKEZsays MKE Housewife (@whatKEZsays) reported

    @Outlook you have to fix the issue that is deleting the email draft while it’s not in pop out mode. Do I really need to type the same email five times before I send it? No. You’re wasting our time.

  • MarloWordyBird Marlo Garnsworthy 🌊❄️ (@MarloWordyBird) reported

    Anyone else having problems with @Outlook? Everything in my inbox is gone apart from the only unopened message.

  • gazcoop Gary Cooper (@gazcoop) reported

    @JenMsft @ailon I logged in once through Edge to another @outlook.com account I have and now I'm prompted to login to sync through File Explorer. When I hit the sync button I'm prompted for those credentials not my main account.

  • SsiiicckkkNails PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @Outlook keep getting the “connection to server failed” when I’m trying to access my emails on my iPhone. I’ve reset my phone, changed my password. What else can I do? #help

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