Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| City of Brussels, Brussels Capital | 1 |
| Metz, ACAL | 2 |
| Paris, Île-de-France | 31 |
| District Heights, MD | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Ashburn, VA | 12 |
| Township of Evan, KS | 23 |
| Dallas, TX | 19 |
| Panamá, Panamá | 1 |
| Tallahassee, FL | 3 |
| Quito, Pichincha | 28 |
| A Coruña, Galicia | 1 |
| Tampere, Pirkanmaa | 1 |
| Riga, Riga | 1 |
| Barcelona, Catalonia | 6 |
| Southlake, TX | 1 |
| Bruce County, ON | 1 |
| London, ON | 4 |
| Talavera de la Reina, Castille-La Mancha | 1 |
| Bengaluru, KA | 1 |
| Twinsburg, OH | 2 |
| Grand Marsh, WI | 1 |
| Greensburg, PA | 1 |
| Minneapolis, MN | 5 |
| Didcot, England | 1 |
| Brussels, Brussels Capital | 3 |
| Plymouth, MN | 1 |
| Simpsonville, SC | 3 |
| Seaford, England | 1 |
| Orillia, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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MWBEATS (@mwbeats) reported@MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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S 🇩🇿 (@LeYaoguai) reported@Outlook I’m having the 503. X FEServe error when trying to log in …
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
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Kristen🦕 (@heartisgone) reported@GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.