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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Yecla, Murcia 2
Vouvray, Centre 1
Montréal, QC 3
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 2
Temecula, CA 1
Ris-Orangis, Île-de-France 1
Paralímni, Ammochostos 3
Montreuil, Île-de-France 1
Paris, Île-de-France 15
Lyon, Auvergne-Rhône-Alpes 4
Mouans-Sartoux, Provence-Alpes-Côte d'Azur 1
Chelmsford, England 1
Nogent-sur-Seine, ACAL 1
Dublin, Leinster 1
Saint-Firmin, ACAL 1
Leicester, England 3
Figeac, Occitanie 1
Leigh-on-Sea, England 1
Melbourne, VIC 6
Middlesbrough, England 1
Hobart, TAS 4
Launceston, TAS 1
Austins Ferry, TAS 1
London, England 10
Tunja, Boyacá 1
Lowestoft, England 1
Hackney, England 1
Redmond, WA 1
Helsby, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • Justagirlx6293
    Justagirlxo (@Justagirlx6293) reported

    @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

  • princess420604
    princess (@princess420604) reported

    @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • PhilHutchings14
    Phil Hutchings (@PhilHutchings14) reported

    @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

  • DodgyAnon
    Dodgy Anon (@DodgyAnon) reported

    @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

  • Neeraj8k
    Neeraj (@Neeraj8k) reported

    @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • gina_knight
    Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported

    Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • Jack_the_westi
    SpongeBob (@Jack_the_westi) reported

    @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

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