Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 12
Madrid, Comunidad de Madrid 12
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Chicago, IL 4
Lyon, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BovineFarts Bovine Farts (@BovineFarts) reported

    @Outlook I’m trying to sign in to an old email. It said the account is blocked due to too many sign in attempts. I followed the instructions and changed the password but it is still blocked.

  • iam_hameedvr Hameed (@iam_hameedvr) reported

    @MicrosoftHelps still my issue was not resolved! What you guys are really doin🤔 @Outlook

  • jtoro J Toro (@jtoro) reported

    @Outlook @Meeshell_ART You've done similar thing to my Hotmail access and simply asking us to follow instructions elsewhere that do not resolve our issues nor fix the root cause is not productive nor a positive @Microsoft experience

  • PorcupineButler PorcupineButler (@PorcupineButler) reported

    @Outlook I can't access my Outlook inboxand get 503's. Is the server down?

  • reggieburnett Reggie Burnett (@reggieburnett) reported

    @ChrisWalshie @mattchannz @Outlook They both suck. No in-line reply. No line quoting. Useless imap server side search. Useless

  • CarrotTop1023 Tim Appleby (@CarrotTop1023) reported

    @Outlook Hi there, I have a small issue, I just renewed my office subscription yet, my product says, "subscription cancelled" Why?

  • RyanCartiers RyanCartier (@RyanCartiers) reported

    @Outlook @MicrosoftHelps #Outlook app has failed to regain functionality since your feb update. Approaching 2 months problem unresolved. #customerexperience

  • mattchannz Matt (@mattchannz) reported from Auckland, Auckland

    @ajobbins @DemiseNZ @Outlook Well... For one, when I want to view the top of a long email chain, and I scroll up, after every "chain" I scroll past, it will jump back down to the latest email. Now imagine if you have a chain that's 20 emails long.... Then halfway through, the app will crash. Useless POS!

  • ckulkarni7 Chaitanya Kulkarni (@ckulkarni7) reported

    @Outlook can we fix the zoom in Outlook 2016?

  • CraigStrathie Craig Strathie (@CraigStrathie) reported

    I’m sorry but @Outlook is an absolute joke. Went to update my number as it’s old because my grandparents have (still ongoing) issues getting into their account. Says it will take 30 days to update (that’s fair enough) however it then goes on asking to verifying my account...

  • sharnawatson201 sharnawatson2020 (@sharnawatson201) reported

    @Outlook is there an outage i can’t receive or send emails

  • AllxHailxKenny #PRE | Kenny (@AllxHailxKenny) reported from Sullivan, Missouri

    @Outlook really needs to get with me on this issue for real. Over this!

  • Steel_City14 Lou R (@Steel_City14) reported

    @Outlook is one of the WORST email apps in the play store! CONSTANTLY freezes, brings back deleted emails after freezing, etc. It's been a HUGE pile of crap the last several weeks. Message lists are blank when opening too.... Hey @Microsoft, fix your app!!!

  • ericc Eric Cloninger (@ericc) reported

    Oh look, I destroyed all my @Outlook rules trying to fix a couple that were client-side instead of server-side. Backups? What backups?

  • jfahler Joshua Fahler (@jfahler) reported

    @MatthewJBusch Even worse when it is set by default in the web version of @Outlook (at least on the server/version our school uses - my university has a different web version that we should probably switch over to soon)

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