Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 19
Woodbridge, VA 14
London, England 13
Chicago, IL 12
Dallas, TX 9
Seattle, WA 8
Denver, CO 8
New York City, NY 8
Sydney, NSW 8
Toronto, ON 8
Ashburn, VA 7
San Diego, CA 6
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • denisplotnikov denis (@denisplotnikov) reported

    @Outlook Hi there guys! Just want to ask a quick question: is there any chance that you can fix the bug in Outlook for Mac that doesn't auto-fill the name of the sender in «To:» field? It's known for a couple of years already :(

  • RyanTho56114200 Ryan Thomas (@RyanTho56114200) reported

    Again... @Microsoft @Outlook @XboxSupport I hope you people see this... I can't reach a human being in regards to my issue and you guys seem to think it's OK that I lose all this money and time. I've been with you since the beginning but Im ready to switch to ps5 and a macbook

  • politicalfreeak billriggg (@politicalfreeak) reported

    @justkatie_5 @Outlook Contact @Daviex_N to get the issue resolved

  • hoyty Hoyty (@hoyty) reported

    Hey @Outlook on the new Outlook desktop client it seems like the spell check cannot handle mixed language messages. In the old Outlook desktop which heavily relied on Word for editing this wasn't an issue. Will this be fixed?

  • cllmclrk Cal online (@cllmclrk) reported

    @Outlook is there any issues with log in at the moment. Trying to log in to email connected to my Instagram and it’s not working, giving completely different recovery details that I don’t recognise.

  • bjcls Björn (@bjcls) reported

    @pathak_somesh @Outlook We’ve opened an incident for this and Microsoft acknowledged the issue and is releasing a hotfix.

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook @MicrosoftHelps

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook

  • dotJesper Jesper Nielsen [MVP] (@dotJesper) reported from Skanderborg Kommune, Region Midtjylland

    @Outlook Thanks, but this is not a MDM issue, it seems to be an issue with the most recent version og #Outlook for Android. All I need to know, is how to downgrade to the previous version.

  • pathak_somesh Somesh Pathak - MVP - Enterprise Mobility (@pathak_somesh) reported

    Hi @Outlook team, the latest build of Outlook app for Android is causing issues with device password policy. Suddenly after upgrade users are prompted to change the device pin to min 8 digits. Is there anything changed in the app policies?

  • NaraayanKannan Naraayan Kannan (@NaraayanKannan) reported

    Dear @sundarpichai Sorry for the trouble, but can you kindly ask someone to fix the text formatting in @gmail so that it becomes compatible with @Outlook? There are several size/font mismatches when we use Gmail on browser & it lands in someone's outlook. Long standing issue.

  • Pixi_Pix Pixatronica♡ (@Pixi_Pix) reported

    @Outlook I'm still having issues. I've followed all of your online guides.

  • AArreennNn Aren (@AArreennNn) reported

    @Outlook I’m facing issue in multiple OPPA phones it’s showing set device password and it stuck there

  • spod1000 Spook1000 (@spod1000) reported

    @Outlook There appears to be a lot of problems here Over the last 24 hours I had no access to my e-mails An hour ago I discovered Outlook had updated my Optional Cookies from 'Rejected' to 'Accepted' I have now rejected all Optional Cookies I now have access to my e-mails again

  • shutupdrogba Rob (@shutupdrogba) reported

    How has @Microsoft @Outlook not fixed their junk/spam issue that has plagued the service over the last few days/weeks? Your filter is not doing anything.

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