Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Madrid, Comunidad de Madrid 13
Quito, Provincia de Pichincha 12
Paris, Île-de-France 12
Guayaquil, Provincia del Guayas 11
Toulouse, Occitanie 10
Lima, Provincia de Lima 10
Sydney, NSW 9
Dallas, TX 7
Mexico City, CDMX 7
Montréal, QC 7
Los Angeles, CA 7
Bordeaux, Nouvelle-Aquitaine 7
Toronto, ON 6
Manchester, England 6
New York City, NY 6
College Park, MD 6
Glasgow, Scotland 6
Sheffield, England 6
Chicago, IL 5
Valencia, Comunitat Valenciana 5
Bogotá, Distrito Capital de Bogotá 5
Las Vegas, NV 5
Santiago, Región Metropolitana 5
Málaga, Andalucía 5
Cardiff, Wales 5
Brisbane, QLD 4
Portland, OR 4
Leeds, England 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tpat_eth tp₳t (@tpat_eth) reported

    how convenient ... s/o @Microsoft @Outlook - email down fam

  • TheJoeWoo Joe "JoeWoo" Rychalsky (@TheJoeWoo) reported

    @MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.

  • SniffDown Marko (@SniffDown) reported

    @AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @Outlook Can't open or sign into my Hotmail account on my laptop but it's weird because it just keeps going to the home page over and over again when clicking the "sign in" box! What's going on??? Extremely frustrated!

  • rypatt31 Ryan (@rypatt31) reported

    @Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this

  • amitsinha249 Amit Sinha (@amitsinha249) reported

    @Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook

  • amitsinha249 Amit Sinha (@amitsinha249) reported

    @Outlook @MicrosoftIndia Kindly addresses this issue as a priority. All my important files are stored on Onedrive.

  • jasonshifrin jason marc shifrin (@jasonshifrin) reported

    @Outlook how can a company your size not have any way of contacting you directly when I have a major problem with my email account? Absolutely outrageous

  • kerasinee R3D 8 🉐 (@kerasinee) reported

    @Outlook I need help. I don't understand why when I try to log in to my accounts and Xbox I get this message: "Error: Please retry with a different device, use a VPN, or other authentication method to sign in."

  • bambishim 링 (@bambishim) reported

    What is @Outlook doing?! Fix your browser log-in. The app is doing fine. @MicrosoftHelps @Microsoft

  • Forseer65 Michael F (@Forseer65) reported

    Hey @Microsoft @Outlook, your mobile app is trash. Can't handle emails over 5MB? It's 2025, not dial-up days. Time to fix your broken mess. Embarrassing.

  • LaVidaLightning 🇺🇲Corporal Rink Rat🏒⚡🎮🍺 🏴‍☠️ 🇮🇪 roots (@LaVidaLightning) reported

    In the @Outlook app, contacting support for your broken app. Says average wait time in chat is 21 minutes. Been waiting 2 and a half hours so far. Great support. Did you guys forget you offer support through chat?

  • BenMurphyF35 Ben Murphy (@BenMurphyF35) reported

    @Outlook Hi, so I’ve been logged out of my Outlook account, it’s asked me to reset my password but when I do from my phone it doesn’t let me. How can I fix this? I sorta need to get into my emails.

  • Lady_Crunk Olwethu-Thando Klaas (@Lady_Crunk) reported

    What's wrong with you @Outlook @Microsoft365 @Microsoft ? WHY HAS LOGGING IN TO EMAIL INBOXES ON WEB BECOME EXPONENTIALLY HARDER THE LAST FEW MONTHS?! F*cking fix it!

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