Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| West Kelowna, BC | 1 |
| Champaign, IL | 1 |
| Ava, IL | 1 |
| Cape May, NJ | 1 |
| Cary, NC | 1 |
| Surprise, AZ | 1 |
| The Bronx, NY | 2 |
| Oldham, England | 2 |
| Sacramento, CA | 4 |
| Township of Evan, KS | 21 |
| Weyburn, SK | 1 |
| Thurmont, MD | 1 |
| Halifax, NS | 3 |
| King, ON | 1 |
| Minneapolis, MN | 4 |
| Edmonton, AB | 6 |
| Bozeman, MT | 1 |
| Forest, VA | 1 |
| Richmond, VA | 2 |
| Midlothian, TX | 1 |
| Charlotte, NC | 4 |
| Alachua, FL | 1 |
| London, England | 26 |
| Buffalo, NY | 4 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
| Rochford, England | 1 |
| Mercer, PA | 1 |
| Chicago, IL | 18 |
| Phoenix, AZ | 11 |
| San Diego, CA | 5 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Anderson 🇺🇦 🇬🇧 (@LighthouseLA62) reported@Outlook Any chance That I can access my emails on my phone anytime soon? Been down all day….
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MWBEATS (@mwbeats) reported@MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
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CODY RICHARDSON (@blkcapholdings) reported@Outlook Clearly the fix isn’t fixed. Test first, not last.
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Bhavick Ricky Popat (@RickyPopat) reported@TBanton18 @Microsoft @Outlook What's the error message saying?
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Emmanuel Valle (@valle_emma61666) reported@simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess
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Dave Shreeve (@DaveShreeve) reported@Outlook Email is still not working. Come on.
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✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
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Lindsay 🌸 (@LindsMAF29) reported@Outlook FIX YOUR ****
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Angie (@MzAngieSantos) reported@Outlook can’t login into my Hotmail Through my phone please help!
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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Kit Oldfield (@KitOldfield) reported@Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise
Check Current Status