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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 5
Sydney, NS 1
Muskego, WI 1
Quito, Pichincha 23
Poplar, England 1
Chicago, IL 7
Simpsonville, SC 2
Camp Hill, PA 1
Paris, Île-de-France 22
Cuautitlán Izcalli, MEX 2
Salt Lake City, UT 1
Toronto, ON 8
Louisville, KY 1
Tuxtla, CHP 1
Lille, Hauts-de-France 5
Adelaide, SA 6
Catlettsburg, KY 1
Rocky Mount, VA 1
Stockholm, Stockholm 1
Ciudad Jardín, MEX 1
Charlotte, NC 2
Bjerringbro, Central Jutland 1
Rapid City, SD 1
Wilmington, OH 1
Sandillon, Centre 2
Liverpool, England 36
Lima, Lima 1
Scarborough, England 3
Frouzins, Occitanie 1
Smithfield, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • pasadena792
    Joe Fairbanks 🇮🇱 (@pasadena792) reported

    @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • comeasyouareTO
    ComeAsYouAreTO (@comeasyouareTO) reported

    @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

  • NCarolinaTrader
    NorthCarolinaTrader (@NCarolinaTrader) reported

    Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

  • licenia
    Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • xanaxanadu_
    suckafree (@xanaxanadu_) reported

    @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

  • zxcbnmjklyf
    star🧚🏻‍♀️ (@zxcbnmjklyf) reported

    @Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • CCAC968
    C.C. (@CCAC968) reported

    @Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed

  • Sof_Cervon
    Sofía Cervón (@Sof_Cervon) reported

    @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

  • hellovaras
    Jose Luis (@hellovaras) reported

    @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

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