Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Minneapolis, MN 7
Sydney, NSW 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Calgary, AB 6
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
St. Louis, MO 4
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • asiasluxelife MARS (@asiasluxelife) reported

    @Outlook when I block someone I don’t want it to go to my junk folder. I want all further emails from them to be blocked and unable to reach me. That’s the point of blocking an email address! U guys are fixing everything but the basic functions that are clearly an issue.

  • AG_Hays Arthur Garfield Hays (@AG_Hays) reported

    @Outlook Both my @Outlook email accounts are down ! I have changed NOTHING and log-in says my passwords are incorrect when I have checked them over & over again while Your sys won't email #Gmail w/ recovery code ! Be Straight with your users @Outlook #Collapse !

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • mkdirydev A 🤖 (@mkdirydev) reported

    @Outlook is outlook down?

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • _itzamanderrrr_ Amanda (mans) (@_itzamanderrrr_) reported

    @Microsoft @Outlook can you get your stuff together i can’t access my work email!!! It won’t let me swap between emails or sign in!

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • UrBoi_Rome95 Christopher Romero (@UrBoi_Rome95) reported

    @Outlook are your servers down I can’t get in my email . I need to get in my email.

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @cryptovainance @MicrosoftHelps @Outlook So sorry about the issue you've got with your outlook mail has the support said anything positive yet?

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • Josemp74930749 Jose m p (@Josemp74930749) reported

    @Outlook Outlook not working for 8 hours now! What happened?

  • gte1803 Gong Seong Joon (@gte1803) reported

    Traveling in 2025 shouldn’t mean losing access to your own email. But with @Microsoft @Outlook Hotmail, one login from another country = forced logout + endless “verify your account” loops. No code, no backup, no mercy. Absolute clown show 🤡 #Hotmail #MicrosoftFail #Travel

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

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