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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Diego, CA 6
Quissamã, RJ 1
Santa Clarita, CA 1
Delray Beach, FL 1
City of Longwood, FL 1
Durango, CO 2
Lyon, Auvergne-Rhône-Alpes 4
Roselands, NSW 1
Pau, Nouvelle-Aquitaine 1
Henderson, NV 2
Watford, England 1
Bordeaux, Nouvelle-Aquitaine 2
Preston, England 8
Pickering, ON 1
Ciudad Nezahualcoyotl, MEX 2
Largo, FL 1
Washington, D.C., DC 1
Charlotte, NC 5
Santiago, Santiago Metropolitan 1
Rio de Janeiro, RJ 1
General Alvear, BA 1
Puerto Montt, X Región 1
Buenos Aires, CF 2
City of Saint Louis, MO 3
Kincumber, NSW 1
Toulouse, Occitanie 2
Ashburn, VA 13
Township of Evan, KS 24
Walnut Creek, CA 1
Madrid, Madrid 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • leidianamarque1
    Leidiana Rahn (@leidianamarque1) reported

    @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • de111208
    DE (@de111208) reported

    @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

  • acetipped
    Leaves Ahead (@acetipped) reported

    @Outlook when are you guys going to fix this email sync outage on iPhone?

  • MEGAARICK
    Erick Salas (@MEGAARICK) reported

    Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

  • nathane10422899
    N8 (@nathane10422899) reported

    The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

  • eloisecampbel45
    eloise (@eloisecampbel45) reported

    @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

  • KitOldfield
    Kit Oldfield (@KitOldfield) reported

    @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

  • SLA25
    Sarah Andrew (@SLA25) reported

    @Outlook when will this problem be fixed with outlook email accounts?

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