Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Glasgow, Scotland | 3 |
| Sydney, NSW | 7 |
| Saint Paul, MN | 2 |
| Eatonton, GA | 1 |
| Paris, Île-de-France | 31 |
| Martinsville, IN | 2 |
| West Warwick, RI | 1 |
| Montréal, QC | 13 |
| Asnières-sur-Seine, Île-de-France | 1 |
| San Jose, CA | 6 |
| Phoenix, AZ | 12 |
| Chicago, IL | 16 |
| Nicholasville, KY | 1 |
| Chardon, OH | 1 |
| West Lincoln, ON | 1 |
| Melton Mowbray, England | 1 |
| Arlington, VA | 2 |
| Brussels, Brussels Capital | 6 |
| Boca Raton, FL | 1 |
| Aurora, IL | 1 |
| Akron, OH | 2 |
| Sarreguemines, ACAL | 1 |
| Town of Halfmoon, NY | 1 |
| Costa Mesa, CA | 1 |
| Mentor, OH | 1 |
| Peoria, IL | 1 |
| Mons, Wallonia | 1 |
| Motherwell, Scotland | 1 |
| Henderson, NV | 2 |
| Chester, NY | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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James Alexander (@justjamess87) reported@Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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tortured hot girl department (@maaaaandyy) reportedI’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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secret name (@dbfssecret) reported@Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.
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Shaz 🦋 (@soxxylady) reported@Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.