Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 16
Paris, Île-de-France 16
Exeter, England 16
Sydney, NSW 12
London, England 10
Seattle, WA 9
Los Angeles, CA 9
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Perth, WA 7
Houston, TX 7
Minneapolis, MN 7
Phoenix, AZ 7
Santa Ana, CA 7
Brooklyn, NY 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Toronto, ON 6
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • shaerrphoto Shae Redding - Rogers (@shaerrphoto) reported

    @Zoom isn’t connecting to @Outlook . Is something down?

  • SeasickBoss Seasickboss (@SeasickBoss) reported

    @Rrapidraptor @Outlook I thought we had an issue in house, did not wanna mess with outlook today lol

  • racheltaylor16 rachel taylor (@racheltaylor16) reported

    @TESTSITENUMBER1 @Outlook @MicrosoftHelps We are also having this problem, making things very difficult in our office!

  • TinaCAnthony Tina Anthony (@TinaCAnthony) reported

    Anyone else having major issues with @Outlook right now? Will not download any of my email content, just a key function of email....

  • Ecornomista Homer Simpson Brasileiro (@Ecornomista) reported

    @TinaCAnthony @Outlook Yep, half of the company is not working

  • kgiokaris GiokarisKonstantinos (@kgiokaris) reported

    @Outlook Lots of problems reported by clients who cannot read their emails, the body is missing, nor can they write a new since after hitting enter the line dissapears. An update would be Appreciated! Clients have different version of Outlook clients (2016 - 2019 - Office 365)

  • Rrapidraptor Mark (@Rrapidraptor) reported

    @SeasickBoss @Outlook Yeah I just called out tech support vendor and before I even mentioned my problem they asked if this was the issue lol

  • TheMommyCard Ame (@TheMommyCard) reported

    @Outlook is there a known issue with outlook right now? Looks like people on Twitter are starting to talk about it. When I type a sentence in email and hit enter the previous sentence disappears or turns invisible.

  • Daryl_Phipps Daryl Phipps (@Daryl_Phipps) reported

    @kgiokaris @Outlook Same problem in my organization, though it seems limited to Outlook 2016 installations for us. 2013, 2019, and O365 installations seem to be ok for the moment.

  • Siddharth_Gdwl Siddharth Bahuguna (@Siddharth_Gdwl) reported

    @Microsoft hey, was the Outlook server down today in India? People did not receive my emails, nor did i get them. The mail service started at 2147 hrs. Any clue @Microsoft @Outlook ? 😳😳😳🤔🤔🤔🤔🤔

  • FrazerJ93 FJ 🚹 (@FrazerJ93) reported

    @Outlook Telling me now if I need help, sign in.. are you lot on a ******* wind up!!! Why I need help because YOU lot won’t let me sign in!!

  • Rchinaberr Robin Harrison (@Rchinaberr) reported

    @SeasickBoss @Outlook I just had a big Office update downloaded and once I finished that, this new problem started.

  • sazzacubz13 Sarah Cubitt (@sazzacubz13) reported

    Is anyone else having an issue with the outlook @Outlook website loading?

  • diogoponce_ Diogo Ponce (@diogoponce_) reported

    Hey @Outlook , better to call Houston, cause you have a problem. Just the first line of all the emails being showed. What´s happening?

  • lifebentastic Benjamin 😷🇪🇺 (@lifebentastic) reported

    @Outlook There appears to be a serious issue with your just released Outlook 2104 / 13929.20372 that concerns displaying emails. On some emails displayed content is cut off after the first or first few lines of text. Not sure which emails, but w/concerned emails reproducibly.

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