Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Perth, WA 7
Minneapolis, MN 7
Phoenix, AZ 6
Aurora, CO 6
Sydney, NSW 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Toronto, ON 5
Las Vegas, NV 5
Mesa, AZ 5
Albuquerque, NM 4
Ashburn, VA 4
St. Louis, MO 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • velcoochie Vel (@velcoochie) reported

    @GemmalipsGemma @SyddellAnna @Outlook Yeah, I pray for you. It’s horrible not being able to access it. I don’t get how or why their system is terrible. They’ve been around for a very long time.

  • L_Rose183 Larysa (@L_Rose183) reported

    @Outlook Pls fix your log in issues, thx I still can’t log into my email. It says too many attempts even though I’ve only tried once. Option to send code to alt email, go to sign into that one, I’ve tried to log in too many times 🙃

  • velcoochie Vel (@velcoochie) reported

    @GemmalipsGemma @SyddellAnna @Outlook It does seem to be a wide issue with the provider because a lot of people are having issues with this so we should be pretty thankful that it’s not just us that’s dealing with it. Hopefully they can fix it because I have changed my password, maybe three or four times and I’m still receiving the same issue where it’s telling me the password is incorrect and that my account is locked. I don’t know what to do. I’m so stuck and very stressed about it.

  • TufCunning Cunning Stunt (@TufCunning) reported

    @HannahtheNinja @Outlook I've been locked out of my account for a few days now. It started when Microsoft had a world wide glitch a couple of weeks ago. Not been able to sign in on and off since then but this is the longest period with no access. They need to make an announcement.

  • CiaraSinnott2 Ciara Sinnott (@CiaraSinnott2) reported

    Is anyone else having issues on outlook when you log in and it says you’ve used the incorrect password too many times and now can’t access your account, even tho it’s your password 😡 third day I have had to reset my password but now I can’t get in! @Outlook

  • LuchadorCoreano Marc Devon Lau (@LuchadorCoreano) reported

    @andrew_tarrant @Microsoft @Outlook NOPE! tried resetting, using different devices, different web browsers, using the authenticator app. Everyday it's done this. This morning at 530 am HST it worked & I logged in on my tablet outlook app. But then the web login didn't work & now it's back to not working at all

  • pharmo97 Mohsin (@pharmo97) reported

    @LuchadorCoreano @Microsoft @Outlook Getting the same issue. Any fix pls?

  • andrew_tarrant Andy Tarrant (@andrew_tarrant) reported

    @LuchadorCoreano @Microsoft @Outlook Having same issue. Did you get it sorted?

  • Stormtrooper53 Stormtrooper53 (@Stormtrooper53) reported

    @GemmalipsGemma @Outlook I'm having the same issue. I changed my password last night and got in. This morning trying to sign in with the new password and got the same thing.

  • derjanni Jan 🌍🍣🍵😎🖖🦌🌲🍃🍍🏝️ (@derjanni) reported

    @vxunderground The most shameful thing I could do to @Windows is to post a screenshot of my inbox with the new @Outlook app. Makes my eyes fall out including the broken Organization logo that just shows Chromes broken image icon with alt text.

  • tinaissa Tina Issa 🇺🇸 (@tinaissa) reported

    .@MicrosoftHelps —Hey guys. I’ve been messaging you. You have a major issue that’s been going on for days. Your system is not recognizing the correct password & says you’ve entered the wrong one too many times. Which is false Reset is necessary to login Solve it please @Outlook

  • jfleming40 jfleming40 (@jfleming40) reported

    @CiaraSinnott2 @Outlook I'm having this issue also. So far, @MicrosoftHelps has not been helpful.

  • brucey531 Josh (@brucey531) reported

    @Office @Outlook please please fix swipe to flag on Android Outlook app

  • James5790698955 James (@James5790698955) reported

    @LuchadorCoreano @Microsoft @Outlook I've got the same problem and when I try sending a code to my phone it says That verification method isn't working right now. Please try another method.

  • Asmith4000 Adam Smith (@Asmith4000) reported

    @Outlook I need someone to call me about my account login

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