Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MPASCAL Michelle Pascal (@MPASCAL) reported

    @Microsoft365 @Outlook Good Day/Happy new year!! Are there any technical issues with Microsoft 365 business standard. I'm unable to send or receive emails. I'm just come back from vacation and realize I haven't received any emails some 12/30 thank you.

  • WonderW97800751 Woman of Wonder (@WonderW97800751) reported

    @bernabephoto @Outlook That’s terrible

  • JamesFiliyaro Candice James (@JamesFiliyaro) reported

    @JanaNeumann_92 @Outlook Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxhacks_3) on Instagram by a friend and they help me fix my account back

  • stostevin Scott Tostevin (@stostevin) reported

    Anyone else having issues with @Outlook on Android, keeps crashing. #Outlook #Android #crashreport

  • DrRitaMc Dr. Rita McCracken, MD, PhD (she/her) (@DrRitaMc) reported

    Hey @Microsoft365 @Outlook all the content of emails and attachments has disappeared from my desktop inbox. Restarting x 2 has not helped. Automatic updates turned on. (MacOS big sur, 11.6) No issue with emails on iPhone. Googled for answers… no luck. 😬 what do I do?

  • michael_24 Michael (@michael_24) reported

    @ITguySoCal @Outlook It brought back the AAD account names but all in broken states where I had to re-do them all for M365 accounts (Notify via app). So complete failure in my use case when getting a new phone.

  • no_marshall Marshall_No_Matters (@no_marshall) reported

    @Outlook @MicrosoftHelps Is there any known issue???

  • MPASCAL Michelle Pascal (@MPASCAL) reported

    @Outlook Good Day/Happy new year!! Are there any technical issues with Microsoft 365 business standard. I'm unable to send or receive emails. I'm just come back from vacation and realize I haven't received any emails some 12/30

  • Cuddy120 Bobby Cuddy (@Cuddy120) reported

    @rhymeswithcandy @Outlook Same. Mine has been down all day.

  • Izaak40828175 Izaak (@Izaak40828175) reported

    @Outlook Are there issues with outlook app atm? Having problems sending and recieving emails.

  • Anshul17840647 Anshul (@Anshul17840647) reported

    I m using a mail on OUTLOOK n I unlock today but when I send any mail receivable party is not receive any mail by my side pls help me to resolve the issue. @msonenote @Outlook

  • paulsanders87 Paul Sanders (@paulsanders87) reported

    @ITguySoCal @Outlook It’s worked well for me, after I worked out the process. I needed to select the restore option as the very first step in the app, and not run through the standard wizard and then sign in. It doesn’t make it very obvious when running the app

  • sakaiiibackup ♡︎ (@sakaiiibackup) reported

    @Outlook is outlook on safari not working anymore for iphones under ios 13? I can’t load the page it’s been 2 weeks....

  • PennyLee92 Penny Lee (@PennyLee92) reported

    @Outlook my Hotmail has stopped receiving emails since Christmas Eve ..please may someone help me fix this

  • crugg_juice juiceman (@crugg_juice) reported

    @Outlook i cannot remember the login password for my email address! Have since changed my mobile number so recovery will not work! Can i get some help with this?

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