Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 19
London, England 15
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Santa Ana, CA 5
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Minneapolis, MN 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Brussels, Bruxelles-Capitale 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Sydney, NSW 4
Mesa, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BobFrankston Bob Frankston (@BobFrankston) reported

    @Outlook Microsoft support for email is 100% siloed and cannot even refer a problem that is outside their narrow domain. I thought @Microsoft had addressed the siloing problem. I guess it is still unable to work across silos. Very frustrating.

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported

    There's something deepening about the issues that (webmails to) @Outlook is facing. It's been over two years. I've contacted Outlook several times. They have not been able to solve it yet. Even the banks in Nepal nowadays ask for Gmail.

  • perrygovier Perry Govier (@perrygovier) reported

    Update: @UpworkHelp has shut down the account and reversed any funds exchanged. @Outlook is investigating the account and attempting to identify the impersonator.

  • PinelliLuc luc pinelli (@PinelliLuc) reported

    @Outlook hello, i have a problem with my mailbox, it is blocked and when i have the form to complete i no longer remember my secret questions. I have no one on the phone on your hotline can you help me ?

  • mawas_mel129 mawas melintang121 (@mawas_mel129) reported

    @DejiAdekunle2 @Outlook Had same issues here 😩 And I was so frustrated...😪 Untill I Was asked to contact "George smith" +1708-801-8654 on Whatsapp and he helped me out...all thanks to him You can contact him also...

  • Beinginfj2 Deepti (@Beinginfj2) reported

    @Outlook can’t login into IOS app. It says Unable to log in there was an unexpected error. Facing ths issue since I changed my password 5 days back. Can easily log into my laptop or any web browser but I would really want my mobile phone app to work again . Plz help !

  • RubyOkeke Okeke ruby (@RubyOkeke) reported

    @soniak2016 @Outlook I also had the same problem and was really frustrated but he helped me out. Contact him on IG @hackscybers He's very reliable

  • revit93 Vitalik (@revit93) reported

    @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • revit93 Vitalik (@revit93) reported

    @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • Interne74085453 Abstract Beef (@Interne74085453) reported

    Hey @Microsoft , @Outlook: if I have to use Google to figure out how to change my email signature you have some serious UX issues.

  • mattang Mat Ong* (@mattang) reported

    hey @Outlook @Windows @Office365 thanks for the “coming soon” pop up development in outlook. But can you fix it so Oulook actually indexes recent emails? Can’t believe this still isn’t fixed… I don’t want a get around! I want the product I pay for, to work!

  • wmlutz Will Lutz (@wmlutz) reported

    Hey all, is @outlook for web having issues or is it just me? I prefer the web experience over the app, but it's not loading right now for me.

  • revit93 Vitalik (@revit93) reported

    @msftsecresponse @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • njames Nigel James 🚀 🚢 (@njames) reported

    Hello @Outlook @MicrosoftTeams I am not sure what you mean by: Stay signed in? Because I still have to sign in at least daily when it promises less sign ins. Please explain.

  • smoymeetsworld Sarah Moylan (@smoymeetsworld) reported

    @HorseStableCh @sijamaudio @Outlook exact same issue!

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