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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
San Martiniano, Q. Roo 1
Miami, FL 1
Zaragoza, Aragon 1
Feltham, England 1
Melbourne, VIC 8
Arles, Provence-Alpes-Côte d'Azur 1
Pauillac, Nouvelle-Aquitaine 1
Tours, Centre 1
Le Havre, Normandy 1
Mataró, Catalonia 1
Boulogne-Billancourt, Île-de-France 1
Naucalpan de Juárez, MEX 1
García, NLE 1
Sunshine Coast, QLD 1
Belfort, Bourgogne-Franche-Comté 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Santo Domingo, Nacional 1
Mississauga, ON 1
Quito, Pichincha 3
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
Ivry-sur-Seine, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Manchester, England 1
Royan, Nouvelle-Aquitaine 1
Nantes, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • jorgemarketer
    Jorge Marketer (@jorgemarketer) reported

    @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

  • ayanconq
    Wind 24 (@ayanconq) reported

    @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

  • _preciousdee
    D🧚🏽 (@_preciousdee) reported

    I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • PermianLandman
    Permian Landman (@PermianLandman) reported

    Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • Maha_Kh_Alt
    ❄️ Mahkarona (@Maha_Kh_Alt) reported

    @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

  • DodgyAnon
    Dodgy Anon (@DodgyAnon) reported

    @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

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