Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 35
Paris, Île-de-France 28
Madrid, Comunidad de Madrid 26
Sturgis, MI 23
London, England 21
Stoke-on-Trent, England 21
Bogotá, Distrito Capital de Bogotá 18
Mexico City, CDMX 16
Barcelona, Catalunya 15
Manchester, England 12
Montréal, QC 12
Derby, England 10
Medellín, Departamento de Antioquia 10
São Paulo, SP 9
Toronto, ON 8
Sydney, NSW 8
Bristol, England 7
Reading, England 7
San José, Provincia de San José 6
Nottingham, England 6
Santiago, Región Metropolitana 6
Hackney, England 5
Valencia, Comunitat Valenciana 5
Guayaquil, Provincia del Guayas 5
Zaragoza, Aragon 5
Québec, QC 5
Barranquilla, Departamento del Atlántico 4
Brisbane, QLD 4
Zapopan, JAL 4
Curitiba, PR 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyFal Jimmy Fallon (@JimmyFal) reported

    @MicrosoftHelps @Outlook 2. Her phone number was all that was on the account for recovery purposes. A "bot" or some entity decides to repeatedly get into her account so Microsoft shuts it down and asks for verification. We supply the CORRECT phone number and it won't txt to a regular phone...

  • AlwaysSkilled A.S (@AlwaysSkilled) reported

    @Outlook What's the point of having a password if you don't let me in even with the right password. Having issues logging in because you guys "detected something unusual". -_- I've had this account for 15 years, PLEASE NEED HELP!

  • restingm0mface Resting Mum Face (@restingm0mface) reported

    @Outlook are you having issues with your system? I’m not able to log in and I have trouble shooter everything.

  • nfallsgirl SAJC (@nfallsgirl) reported

    @Outlook anybody having issues with their contact lists in email November 3, 2021?????

  • Edmaister Edmaister 🇪🇺 (@Edmaister) reported

    @Outlook @MRSFEEGLE I have the same issue 😫

  • nimesh_1984 Nimesh (@nimesh_1984) reported

    @Outlook its been an hour am not recieving email. is ur server down?

  • CluelessMaven Bret 👽 🐧🦭🧪🥒🌙🐶 🎯 😺 (@CluelessMaven) reported

    why @outlook not showing the fwd/sent icon activity for all mails these days - it makes me think i have not done work when i already did, so a time waster. others have same issue on forums. the solution is not clear. please fix in a patch or something.

  • 773services 773services (@773services) reported

    @Outlook Tried signing into my school account and get "We tried to update your password, but couldn't sync with your workplace because of a network problem. Try again in a few minutes. If it still doesn't work, contact your admin and provide the detailed error information."

  • Alexrecosteve Alessandro Rocco Steve (@Alexrecosteve) reported

    @mannisahota @Outlook That's so sad, i had similar issues, i contacted the support team but didn't get any response but lucky enough i met @ recovery_key0 on Instagram, he help me recover mine

  • toddsschneider Todd S. Schneider (Team AstraZeneca)) (@toddsschneider) reported

    @Outlook Outlook down? Cannot verify email account

  • FreyjaMisa Misa Freyja (@FreyjaMisa) reported

    @MFAThai I need to speak with someone regarding the Thailand Pass. There is an error with @Outlook accounts receiving their confirmation emails/ Thailand Passes. I need mine reissued to another email address as it hasn't come through. Thank you

  • brahma_n Brahma (@brahma_n) reported

    @Suhail @dane_albaugh My @Outlook on Mac has been super buggy for years across laptops. Hundreds of users report these issues and MSFT won’t fix. IT departments don’t care if software is slow or not syncing, esp email, they care it’s secure with all security bells and whistles. Excel is still magical.

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @BillGates while you are spending millions on your birthday (congrats) your awful new @Outlook website is not working as I type

  • L_azij lana (@L_azij) reported

    @Outlook @MicrosoftHelps my email is not receiving new emails it's been more than a month like that pls fix it

  • s_c_1200 . (@s_c_1200) reported

    @Outlook Dear Outlook I have a question that I need answered very soon My Microsoft account is originally a gmail account Do messages in gmail come in outlook? If I don't sign in for a long time to outlook are only messages deleted or Outlook is deleted completely? I need help😞

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