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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Springfield, IL 3
Charleston, SC 1
Medellín, Antioquia 2
Sacramento, CA 3
Quito, Pichincha 12
Chalfont, PA 1
Winfield, KS 1
Estevan, SK 1
Alexandria, VA 1
Seattle, WA 7
San Antonio la Isla, MEX 1
London, England 13
Canonsburg, PA 1
Southampton, England 2
Wausau, WI 1
Liverpool, England 23
Wichita, KS 3
Plymouth, MI 1
Lehighton, PA 1
Sarasota, FL 2
Woodbridge, VA 10
Chūōku, Fukuoka 1
Brisbane, QLD 8
Festus, MO 2
Hastings, England 2
Toronto, ON 7
Olive Branch, MS 1
Burlington, VT 1
Dublin, Leinster 3
Trujillo, La Libertad 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KremovSomgai
    KremovSomgai (@KremovSomgai) reported

    I haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • faithedragon
    Fai (@faithedragon) reported

    @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • dppratt
    Douglas Pratt (@dppratt) reported

    @outlook Our company email still down. When will this be resolved?

  • Madagarfo
    Chris Rosa (@Madagarfo) reported

    And just like that, @Outlook is down :(

  • addos
    Bradley Frank (@addos) reported

    @Outlook what is the deal with this error? UTC Date: 2026-01-30T15:20:21.838Z Client Id: 5E8BAB74F0F24FB4B05D3C3EFFC064FB Session Id: 6299cf67-9301-493d-9437-0198418fae88 Client Version: 20260116004.05 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error:

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • NiKes619
    Jake (@NiKes619) reported

    @Outlook the new Outlook performance is just TERRIBLE.

  • Joel94994231
    Joel (@Joel94994231) reported

    @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • Bob_of_Baghdad
    Bob (@Bob_of_Baghdad) reported

    @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

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