Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Sydney, NSW 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Houston, TX 6
Brooklyn, NY 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dboevers DBtheTD (@dboevers) reported

    All I want is to have all my email accounts show up in Outlook together. Why is that such a problem @aol, @Outlook ??? This shouldn’t be this hard.

  • ASL08934770 ASL (@ASL08934770) reported

    @Outlook trying to sign into my Hotmail account using the default mail app on Android phone (gmail) using an app password and keep getting the error: can't reach the server. Is this a known issue?

  • sophiejfhall sophiejfhall (@sophiejfhall) reported

    @Outlook @iamkilotango It's an issue with your settings, not ours, it's happening to lots of people - why aren't you doing something - why haven't you bothered to let us know there is an issue? Don't you care?

  • pocket_goddess Annelise (@pocket_goddess) reported

    @coolcoal11 @Outlook @MicrosoftHelps I have got the same issue, speaking to their support team and they don't seem to be recognising that this is a fault their side rather than ours! I've had the same blocked email through 6+ times today (blocked each time)

  • Cowgirl_Up02 Erica Wenzel (@Cowgirl_Up02) reported

    @Microsoft @Outlook SOMEONE from tech please tweet me back so I can attempt to get an issue resolved! I can’t do it on the computer and it doesn’t want to verify my info!!

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @iamkilotango Same problem as Katie, why is my inbox full of junk mail?

  • sallyadavies1 Sally 💙 (@sallyadavies1) reported

    @coolcoal11 @Outlook @MicrosoftHelps I’ve also had the same issue started yesterday. Several emails from ridiculous addresses coming straight through to my inbox even though it’s clearly spam.

  • DanMcGandy Kevin McLaughlin (@DanMcGandy) reported

    Getting a lot of spam in my Hotmail/outlook account over the last few days. Changed my password but it looks like others are having the same problem. @MicrosoftHelps @Outlook

  • Kavehpd Kavehpd (@Kavehpd) reported

    @implausibleblog @Outlook @sophiejfhall I swear this is going to be something like the British Airways outage in 2017. Somebody flicked a switched somewhere and opened the floodgates. Spamgates?

  • Lauren77651786 Lauren Gray (@Lauren77651786) reported

    @paulmacca89 @Outlook I also had the same issue but I messaged @ptech_cyber in Instagram and got my problem solved. You can also do so now.

  • AlexMarlborough Alex M (@AlexMarlborough) reported

    @Outlook trying to cancel @Cobratate now. Newsletter being hidden after receiving it for months with no problem!

  • NewYorkMark36 Mark (@NewYorkMark36) reported

    @Outlook Hi, Since a new update i can't use the app. Is close automatically in a few seconds. On this way I can't use the app. On Play Store there are a lot of people who have the same issues

  • nickmmark Nick Mark MD (@nickmmark) reported

    Anyone trying to sign up for #MedMastodon: There seems to be an issue with @Outlook blocking the invite emails from @joinmastodon needed to register your account. Consider using a different email account (gmail, etc) if you are having problems.

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @ReissOmari Same problem as Gorde, why do you allow so much junk mail to filter through?

  • dboevers DBtheTD (@dboevers) reported

    @agni_thehuman @AOL @Outlook connect where - the CSR on Twitter told me they couldn't fix it

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