Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 46 |
Paris, Île-de-France | 44 |
Madrid, Comunidad de Madrid | 41 |
Mexico City, CDMX | 31 |
Quito, Provincia de Pichincha | 28 |
Bogotá, Distrito Capital de Bogotá | 27 |
Guayaquil, Provincia del Guayas | 25 |
Montréal, QC | 25 |
Sydney, NSW | 22 |
Toronto, ON | 20 |
Melbourne, VIC | 19 |
Brussels, Bruxelles-Capitale | 16 |
Birmingham, England | 16 |
Glasgow, Scotland | 15 |
Barcelona, Catalunya | 14 |
Valencia, Comunitat Valenciana | 13 |
Chicago, IL | 11 |
Leeds, England | 11 |
New York City, NY | 10 |
Dallas, TX | 9 |
Zapopan, JAL | 9 |
Tower Hamlets, England | 9 |
Málaga, Andalucía | 8 |
Denver, CO | 8 |
Wolverhampton, England | 8 |
Phoenix, AZ | 7 |
Slough, England | 7 |
Lima, Provincia de Lima | 7 |
Laval, QC | 7 |
Minneapolis, MN | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Omkar Khilari (@omkar_thoughts_) reported
I never seen @Apple mail app sending me notifications, It works terrible. Then I started using @Outlook like daily driver and suddenly apple mail started behaving like the most sincere app in my phone. Can someone explain?
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Mark Rooney (@MarkRoo92) reported from Fleetwood, England
@Outlook why is it so painful to use the app now it’s so slow and crashes all the time I can’t even open an email anymore
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Prakash v.r DOB 19.11.1974 (@Prakash25370316) reported
@Outlook Res sir I was out of station, just returned today hence I will pay my post paid land line 04426733507 bill 0937.00 for past two months, and my post paid mobile 9444864316 amount 0352.00 ,paid on today but server down now it will clear on tommorw
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Dunne Search Group (@thedunnegroup) reported
@Outlook Unreal. I was on with the outlook person and when they disconnected from me, they did not even call me back. The outlook problems continue and our businesses will suffer due to the errors of this awful software that I paid for. Microsoft needs to go away. I am done.
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awk sky ϟ (@skyywyd) reported
@Outlook Hey, I made my Outlook account 10-20 mins ago and for some reason it won't let me login. I didn't add any phone number so I can't recover it.
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rija (@sseblakenak) reported
Hi @MicrosoftHelps @Outlook @Windows , my pc is getting updates. but when the update finished my outlook security problem and had to change the pin. verify by using the phone number but the phone number no longer exists. when I want to move security to another email I have to-
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Romit Mehta (@TheRomit) reported
@Outlook are you aware of this? Notifications (badges) are badly broken for quite some time now, and I am still seeing the drafts issue intermittently.
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rahul salunke (@SalunkeRahul_in) reported
@Outlook is thr issue today with ms outlook in india?
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Richard Edwards (@cabbagesofdoom) reported
@phatmattbaker @Outlook Ah, is this when you reply to your own reply in a “conversation”? I think “reply-all” gets round the issue. (But it is annoying! Don’t call it a conversation if I can reply to just myself!)
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Vikas Dilip Salve (@Vikas_Salve) reported
@Outlook Unfortunately unlock option not working if I enter mobile number opt not send to my mobile number
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Rawabi (@RawabiAlgaw) reported from Riyadh, Minţaqat ar Riyāḑ
@Outlook hey.. im having issues with my email please check the dms.
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Sue Stroud she/her 🍊❤️💪🏼🇺🇦🌻 (@suestroud) reported from Central Saanich, British Columbia
Hey @MicrosoftEdge @Outlook We don't need that idiotic "visit site" box you added to our emails! It just adds more clutter & every email with a site already has a site link. Stop fixing what isn't broken. Also I want to COMPLETELY delete the Archives file.
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Dunne Search Group (@thedunnegroup) reported
@Outlook Does anybody else have this issue with Outlook? When I am on my phone and looking for a email sent to me… Why does it pull up every sent message instead? It takes me a very long time to find the email. Why does it not show incoming messages only?
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Paul Anderson (@huddie71) reported
@Outlook It's at the point now where barely a day goes by where I don't have to deal with some new kind of Outlook failure. And each time it's a new failure or a new bug. There just isn't the time to notify Microsoft of all these issues, God knows I've tried.
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ŊΌΌЯ ξêαƝỳ (@Sammy11971Saad) reported
@OfficeInsider @Outlook I have a problem Verify health and alternate account I also have works It has been more than two months and the problem has not been resolved