Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 14
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toronto, ON 6
Phoenix, AZ 6
Calgary, AB 6
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • veryposhpuppy Allison Jones (@veryposhpuppy) reported

    @HelenDownham @Outlook @microsoft said it was a widespread problem and they were working on. Been happening to me for over a week

  • akkcrystal36 TexasMom (@akkcrystal36) reported

    @InquisiteFurki @Outlook Uninstalling now 😫. We have been with @Outlook for almost 12 years and have had to call a few times and they are rude and never help fix the issue. This sucks. Hope you have better luck 🍀!!

  • salpighazarian salpi ghazarian (@salpighazarian) reported

    @Outlook Why, why remove the 'see who you forwarded this to' feature? and why remove the moving up and down in a thread, or in Inbox? I have to take 4 steps, where 1 worked fine! Help!!!

  • themacraecase themacraecase (@themacraecase) reported

    @marikarauscher @Outlook Had same issues yesterday but cleared up now. You still got problems?

  • Fhem_lee Phfemi Akinola (@Fhem_lee) reported

    @Outlook No push notifications for outlook mail on Android. Any fix please

  • Nikio001 Theresa Palmer Niki (@Nikio001) reported

    @Amy_sprick @Outlook Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (zbctech) on Instagram by a friend and they help me fix my account back

  • Poojashah08 Pooja Shah (@Poojashah08) reported

    @Outlook so everytime I've tried to send an email with an attachment today i receive a message dating the recipient rejected my email which isn't true. How can I fix this?

  • DanielleSATM Danielle Solzman ✡️🕎✡️🎥🎞️🎬 (@DanielleSATM) reported

    I'm having major issues with being able to send or respond through my @Outlook account for any emails that are sent to SATM at the moment. Apparently, they've had sync issues for over two weeks and there's still no update.

  • DanielleSATM Danielle Solzman ✡️🕎✡️🎥🎞️🎬 (@DanielleSATM) reported

    @Outlook I need to be able to update information for one of my connected accounts but it keeps saying to try again later. I tried using the Mail app and I'm having the same issues over there. Why should I be paying for the larger inbox when I can't even respond to emails?

  • RaphaAyuk Rapha Ayuk (@RaphaAyuk) reported

    Hey @Outlook what's going on with the exchange server?

  • HelenDownham Helen Downham (@HelenDownham) reported

    @Outlook for the last two days any emails I’ve sent from my hotmail account with a word attachment have bounced back. I’m self-employed and need to send invoices urgently. Any idea how I can fix this problem?

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    @Outlook @Office365 Not sure if these accounts are monitored but it's a huge problem that New Outlook for Mac doesn't support contact lists/groups *at all.*

  • akkcrystal36 TexasMom (@akkcrystal36) reported

    @InquisiteFurki @Outlook Has your issue been resolved? Still having problems here.

  • mattang Mat Ong* (@mattang) reported

    @Outlook great. except windows 11 has broken the index of outlook, so you can’t search emails received in the last week. why is this still not fixed?

  • chuckwolber Chuck Wolber (@chuckwolber) reported

    Well @Outlook we are making slow but sure progress I guess. Upgraded to 2019 and now no more beach-ball pauses, but the outbox gets flustered and likes to complain for hours about not being able to send. Checked around, this is happening to a lot of people.

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