Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 19
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @Outlook @Embrager77 I asked yesterday still having the problem it says no certificate is that the problem ??

  • dandimesk DanSki (@dandimesk) reported from Mississauga, Ontario

    @Outlook I’m being booted out of my hotmail account on iPhone 2-3 times a day. Is there a fix

  • mushkegjoss Barry Koostachin (@mushkegjoss) reported

    @Outlook how do I reset settings on my android phone. Hello! I really need access to my outlook account. I'm not on windows 10. I really need access to my account. I reset my phone twice. Why is outlook available on google play when. It's not working hello

  • amymiller01728 Amy Miller (@amymiller01728) reported

    @Apple @AppleSupport why can’t we move pages around in iphone like we use to and why can’t you add pages in between pages? You really ruined organising apps. Not to mention your fight with @Outlook where iphone users using mail app must now sign in 100 times a day every 2 minutes

  • MattisFrommer Mattis Frommer (@MattisFrommer) reported

    @mxrshqueen @Outlook Same problem here.

  • santinialberto Alberto Santini (@santinialberto) reported

    @WebReflection @Outlook Generally speaking, if you are on Windows, not your case, you need to remove the entry from Credential Manager; another attempt it is to change the password using the web access; basically it is a bug server-side due to the service provider: open a ticket.

  • CSaw12089025 CSaw (@CSaw12089025) reported

    @Outlook @OllieBickle Why do you keep asking the same question in reply. It’s always built in mail... when will the fix be sorted????

  • mark_rogers92 Mark (@mark_rogers92) reported

    @Outlook Its the built in mail app, i seen there were some issues a few weeks ago with this problem but they have been fixed?

  • mikeydread23 Michael Williams (@mikeydread23) reported

    The fact that any @Microsoft @Outlook client on @windows 10 can be this sh*ty in 2020 is a tragedy. Beware "the name cannot be matched to a name in the address list" error. You will lose your soul trying to resolve.

  • Embrager77 John Mc (@Embrager77) reported from Livingston, Scotland

    @Outlook hi can you please advise I’ve got a outlook email. I’m being asked for my password every 2 days. Is there an issue ?

  • TheGablesDuddo The Gables Berwick Luxury B+B (@TheGablesDuddo) reported

    Anyone who uses @Outlook for e mail and are not experiencing major problems are v lucky. The app is currently v unreliable and glitch laden. Support is non existent. If interested read the app reviews in playstore... Its like a 1st tine 3rd rate copycat application. AVOID IT!!

  • zgn37 rhn (@zgn37) reported

    @Outlook I do that and your cant help me or another IOS users. That service sucks. Your cant fix that bug 😡my Gmail account still working

  • demi_obayomi Demi Obayomi (@demi_obayomi) reported

    @Outlook iphone app has been having issues the past week. Entire app freezes after selecting an email. Have to close the app each time.

  • pulsarman325 Pulsarman325 (@pulsarman325) reported

    @Diana_Ar_ @AppleSupport @Outlook I’ve been having this issue too so I downloaded the outlook app and it was fine for ages but has started asking for my password now too

  • mia52768990 Mia (@mia52768990) reported

    @Outlook is outlook currently down? I haven’t been able to receive any emails for almost an hour now.

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