Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
New York City, NY 16
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Exeter, England 11
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Sydney, NSW 7
Perth, WA 7
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
Grenoble, Auvergne-Rhône-Alpes 4
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4
Sacramento, CA 4
Dallas, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Hennie_2204 HennievA (@Hennie_2204) reported

    @Outlook Hi, I can't sent emails due to server problem, but I can receive them. Is this a known issue at the moment? Kind regards

  • DJ47525814 DJ (@DJ47525814) reported

    @MicrosoftHelps Thank you for responding! The exact message I get is "Sign in with @outlook.com is blocked for one of these reasons : Someone entered the wrong password too many times. When I submit the form to unblock it I get auto rejected.I just would like my account to be unblocked.

  • kirsteelouisee Kirsty 🌞 (@kirsteelouisee) reported

    @Outlook hey just wondering if there is a server down or something with outlook? My emails from the last week have just disappeared. So confused. Have refreshed and tried checking app and on website too, with no luck

  • RossingtonDC Ross Raphael (@RossingtonDC) reported

    @office365 @outlook SPAM on your Hotmail/Outlook365 platform is beyond out of control. I don't have these issues with my GMail and high speed internet provider's email platforms. Any chance you guys were already aware of this and are close to a solution?

  • stalwart_lad LN Ramawat (@stalwart_lad) reported

    Hello @Outlook, I reported the email rules and my friend imported those rules. It was around 30-40 rules. Due to folders creation issue, all rules failed for my friend. We tried to delete them all, we deleted but still, all the rules came again and again. Please help on this...

  • MyNameIsMurray Murray Webber (@MyNameIsMurray) reported

    @Outlook Try to remove the old account, not responding. Removed it from the Control Panel option and created a new profile, errors about missing default data file; Create a new data file, errors about new location; Add account back, not responding followed by error signing in. Sigh.

  • Terry_AbilasIT Terry Saliba (@Terry_AbilasIT) reported

    Why is the new search function in @Outlook so s**t and broken. Never finds relevant emails and whatever predictive AI is going needs to stop. Frustrating for not just me but also clients too. @MicrosoftSB @Windows

  • Iconoclast70 Cecilia (@Iconoclast70) reported

    @DuBarry_Mme @Outlook I have no problem getting in and it doesn't happen with every email. Just some that I send are kept in drafts and don't get sent at all until they're discovered later.

  • Themightypooper TheMightyPooper (@Themightypooper) reported

    @Microsoft @Outlook you need to get your crap together. I have not been receiving some important, very important emails randomly, and it's darn annoying. Potentially career breaking. Fix it. I pay for extra storage so that I don't face issues with email, only for this to happen.

  • ChristosMatskas Christos Matskas (@ChristosMatskas) reported

    @SpringComp @evntdrvn @Outlook That's right... i was venting to my friends. Problem solved now :)

  • cassiqu Cassie Quinlan (@cassiqu) reported

    @Outlook Wrong, you made the default as sharing a link not a copy. Inadvertently share more than intended. Security issue.

  • Iconoclast70 Cecilia (@Iconoclast70) reported

    Does anyone else have an issue with #Outlook emails? Specifically, emails not being sent but being kept in Drafts? @Outlook

  • krubenok Kyle Rubenok (@krubenok) reported

    @ChristosMatskas @Outlook As soon as you sign in with a single premium M365 account (business or personal) the ads go away.

  • t_woelfer thomas woelfer 🇪🇺 (@t_woelfer) reported

    @Outlook "This is a known issue with IMAP accounts. The change (read state) needs to sync with the server before you can move it, which only takes a split second, but outlook keeps a hold on the message until you switch messages." 4 years ago. Not fixed yet. But thanks for the answer.

  • jeronevw 🤓🇳🇱 (@jeronevw) reported

    @ChristosMatskas @jfversluis @Outlook So, the tracking is clearly not working then.

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