Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Minneapolis, MN | 3 |
| Ashburn, VA | 2 |
| Adelaide, SA | 3 |
| Paris, Île-de-France | 21 |
| Township of Evan, KS | 1 |
| Exeter, England | 7 |
| Perth, WA | 4 |
| Cuautitlán Izcalli, MEX | 1 |
| Campo Sesenta y Siete y Medio, CH | 1 |
| Princeton, WV | 1 |
| Dundee, Scotland | 2 |
| Stroud, England | 1 |
| Liverpool, England | 34 |
| Durango, CO | 1 |
| Brandon, FL | 1 |
| Woodbine, NJ | 1 |
| Trappes, Île-de-France | 2 |
| Santaquin, UT | 1 |
| Tuckerton, NJ | 1 |
| Oklahoma City, OK | 2 |
| Punta Gorda, FL | 2 |
| Villemomble, Île-de-France | 1 |
| Trowbridge, England | 1 |
| Preston, England | 3 |
| San Marcos, TX | 1 |
| Phoenix, AZ | 6 |
| Quito, Pichincha | 19 |
| Denver, CO | 9 |
| Naucalpan de Juárez, MEX | 1 |
| Châtelet, Wallonia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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Cheekyman81 (@1_hsm) reported@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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Sam Golding (@SamG0996) reported@Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook
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suckafree (@xanaxanadu_) reported@Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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Habit.Earth (@habitearth) reported@Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.
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Chris Pred (@ChrisPred) reported@keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.
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Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
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Trevor Harris (@THarris1519) reported@Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.
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James Howlett (@Howlett_James_) reported@outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365
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Ron (@RonPipes) reported@Outlook Fix it please . 💔#EX1255397
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