Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 18
London, England 10
Madrid, Comunidad de Madrid 8
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Miami, FL 6
New York City, NY 6
Las Vegas, NV 6
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Bowling Green, KY 3
Leicester, England 3
Minneapolis, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Tekza5 Tekza (@Tekza5) reported

    @Outlook please Fix your service, greetings

  • reyjey84 Reagan (@reyjey84) reported

    Not getting any e-mails and can't login....@Outlook is it down?

  • QuentinBenoit10 Quentin Benoit (@QuentinBenoit10) reported

    @Outlook Iknow all passwords to every social media app linked to same hotmail it lock me out OF MY MAIN HOTMAIL FIX THIS

  • 1Keecho Dr. Black Che (@1Keecho) reported

    @Microsoft @Outlook authentication process is clunky, non user friendly, terrible annoying portal system going back and forth between screens and never remembering your login, and having to re authenticate every day Like we got nuclear codes in our email inboxes. Jesus

  • GladTurnings GladTurnings (@GladTurnings) reported

    @GMurphy12 @Outlook Oh dear, Ive got one of those issues on my laptop !

  • Tack_Neely_Inc Tack (@Tack_Neely_Inc) reported

    @Outlook you guys have the most atrocious customer support I’ve ever witnessed. At this point I’d rather use @Yahoo for email instead. You are injecting some crazy **** over there to have invented a system this incredibly terrible! All I need is to send one email like holy ****!!

  • Nikolay_Cherk Nikolay Cherkasov (@Nikolay_Cherk) reported

    @pbro48 @Outlook This problem was present for at least 15 years. I assume it cannot be touched anymore being put into a listed historical heritage category...

  • subham_tweets Subham Ram (@subham_tweets) reported

    Microsoft @Outlook has a bug where Notification for new mails in folders and subfolders other than inbox is not triggered. This is a very common issue in Outlook mobile app (android) and hasn't been fixed since forever.

  • Vasilios66 SouGamoto Magazaki (@Vasilios66) reported

    @jgarcia1007 @Outlook Pretty much many cities have an issue. I am not connected neither

  • KrazyMexikan Rafael Hernandez (@KrazyMexikan) reported

    @Outlook is there an outage with Outlook???

  • mrsschweitzer Maria Schweitzer (@mrsschweitzer) reported

    @Outlook Can’t login. Can you just tell me what error is about?

  • blakeatedder Blake Tedder, MSW RYT (@blakeatedder) reported

    Just need to vent from my work life. Why does @outlook have to destroy my @mailchimp emails?! It is so frustrating to resign to send something unprofessional looking to a fraction of an audience, especially when they don't know it's outlook's rendering error. Pulling my hair out.

  • cad4374 Christine Dinella (@cad4374) reported

    @Outlook I completely lost my email account. I kept receiving “Can’t connecting to server “

  • demiwebb__ Demi (@demiwebb__) reported

    @Outlook hi I’ve tried to contact via email and phone, I can’t receive or send any emails this has been for around a week. It says that my email cannot connect to the server!

  • nickishenee nee (@nickishenee) reported

    @Outlook Yea fix that please

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