Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
Exeter, England 17
New York City, NY 15
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Baby_Lexie Alexis G (@Baby_Lexie) reported

    @Outlook I haven’t gotten any of my emails since Thursday. I did the trouble shooting on tour website. My storage isn’t full either. I’ve emailed myself so I know things are being sent and no luck…. Can you help?

  • julian_urbano Julián Urbano (@julian_urbano) reported

    @OlegZendel @Outlook that's not as bad, I admit. What gets me is how slow they are at fixing stuff. As in, this is my 1st time using outlook in like 20 years, and I'm easily finding bugs that remain unsolved for over 5 years! Let alone user interface "choices"

  • kakarot9911 Kakarot (@kakarot9911) reported

    @Outlook can you fix the android app, its way too trigger happy at sending emails i havent even completed. At first i thought it was Samsung keyboard but same problem with gboard too. Plus i dont get that on other apps like twitter. Or optimize for Samsung

  • xtye_ Tyler (@xtye_) reported

    @Outlook How about a fix for Outlook stealing focus? Or are you going to act like that doesn't exist like many other bugs?

  • eb_silvers2 EB Silvers (@eb_silvers2) reported

    I am trying to connect my Gmail with Outlook and it’s not working. When I click troubleshoot it doesn’t do anything.@Outlook @Microsoft @Office365

  • williamtan2020 williamtan2020 (@williamtan2020) reported

    @Outlook No error msg. I just reset the app everyday :(

  • tenpencearcade virtvic 👻 (@tenpencearcade) reported

    @jtinmouth @Outlook Don’t use ms bollocks on a Mac? Skype is broken too.

  • theChrzanOne Michael Chrzan (@theChrzanOne) reported

    @Outlook my work email hasn't been working since my Galaxy S21's OS updated. Is this anl known app issue or an IT issue??

  • brian_gz Brayan Galván (@brian_gz) reported

    @C4peT0wn @Outlook How did you fix it? I’m having the same issue

  • 1untamedbrain YourBuddyMike (@1untamedbrain) reported

    @SinnottSp @Microsoft I have an Office login with a Gmail account tied to it on my old comp, and the new comp wouldn’t let me sign in with that email. I had no way to cancel so I created a new @Outlook email. Now it won’t let me log out of this to try to log in to the other one so I can DL Office.

  • Techwizard002 Techwizard (@Techwizard002) reported

    @QueennnOfficial @Outlook Hi send me a dm I can help you fix back your account and explain the process on how to get it fix

  • Good__old_days . (@Good__old_days) reported

    So someone at Microsoft eventually ruined @Outlook.com webmail UI as well. A toolbar with extremely hard to understand icons but text labels removed when an email is opened. Terrible usability. 0/negative marks for ease of use. UI has hit rock bottom at this company.

  • salim03 ѕαℓιм кнαη (@salim03) reported

    @Outlook Any app.... This issue is more than 5 years old and still this hasn't been fixed..... This is just for mobile devices and there is a workaround for desktop

  • korleyphilip98 philip (@korleyphilip98) reported

    @QueennnOfficial @Outlook I was having the same problem, Someone here recommended me @Surespytools on instagram and he helped me fix it.

  • AxELBeskar21 AxeLBeskar 🗡👑 (@AxELBeskar21) reported

    @itsDanBull @Outlook @Outlook fix your program

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