Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 18 |
| Exeter, England | 10 |
| London, England | 10 |
| Miami, FL | 8 |
| Quito, Provincia de Pichincha | 8 |
| New York City, NY | 7 |
| Santa Ana, CA | 7 |
| Seattle, WA | 6 |
| Orléans, Centre-Val de Loire | 5 |
| Denver, CO | 5 |
| Inta, Komi | 5 |
| Ashburn, VA | 5 |
| Perth, WA | 5 |
| Bordeaux, Nouvelle-Aquitaine | 4 |
| Jacksonville, FL | 4 |
| Québec, QC | 4 |
| Brooklyn, NY | 4 |
| Clamart, Île-de-France | 4 |
| Montréal, QC | 4 |
| Southampton, England | 4 |
| Melbourne, VIC | 3 |
| Los Angeles, CA | 3 |
| Barnet, England | 3 |
| Minneapolis, MN | 3 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Nantes, Pays de la Loire | 3 |
| Lille, Hauts-de-France | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 3 |
| Lewisville, TX | 3 |
| La Rochelle, Nouvelle-Aquitaine | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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beachmom
(@beachmom561) reported
@Outlook Outlook is so messed up right now My acct says I'm out of storage, have used .1gb out of 15 so not out When I go to comm support to post a question - error When I go to support team I don't exist
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DIANA
(@Diana15150) reported
@Outlook Please fix the problem, I can't log in again and I urgently need to use my email. ASAP #outlookproblems
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Doncare Master
(@DoncareMaster) reported
@Outlook why is my email saying email not exist when try to login and if I try to create same email it'll say email taken... Fix this issue of email not exist @microsofth
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Carolyn Hall Hughes
(@BoulevardDream1) reported
@Outlook Issues with signing in to Hotmail and Outlook - won’t send me code, can’t access any emails for 2 days - no work around helps either! 😫
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Rahul M
(@_rahul_m) reported
Dear @Outlook - I am still waiting on my query where you are asking more than required permissions to add a @gmail account to outlook. I already DM you the details and you acknowledged to fix it but still no update. Can I get a ETA for this.
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Erick Lujano
(@ErIcKLuj) reported
@Outlook @Office @MSFTMexico I've been trying to recover my Outlook password all day, but I'm getting a 400 error message, or trying again later or from another server. Any help?
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Aditya Singh
(@aaditthyam) reported
Hey @Windows @Microsoft my @Outlook email account has been blocked over a week now because my laptop got issues of repeated restart. And i am not able to get into my own account all your FAQs are not helpful. Help me login my account.
-
Vagabundo Pro
(@MrSuaveoriginal) reported
@Outlook WORST MAIL EVER, IMPOSSIBLE TO LOGIN
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محمد
(@H51Yi) reported
@Outlook I have a problem with my email.
-
ख़ामोशी✍️
(@lafz_a_khamoshi) reported
Hyy @Outlook Why is my ID not logging in? Even after changing the password, it is not working, and when I try again, it now says too many trai. Don't I have anything else to do, except this? Now tell me whether it will work or not?😔😔😔
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boosted Bobby Tables
(@KiPos_info) reported
would be great, if @MSFT365Status actually informed people about known issues - deploy untested @Outlook new version 1.2025.813.500 - version is SO ******, it doesnt even start - silence - when creating a ticket, they tell you "known issue" - still no public information
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Neil
(@BangDerass) reported
@Outlook Your health status says all is operational and yet I can't sign in to my emails. Tried 2 different browsers, don't use any other devices. What's going on again ? ? ?
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Sebastian Welfare
(@Otis_Ruffin) reported
@Outlook web client is terrible. The desktop app is being gutted, disabling key futures through updates. All in an effort to force users into OneDrive subscriptions. A slothful, avaricious money grab. Product is ****.
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AnotherSorryGuy
(@AnotherSorryGuy) reported
@Outlook Never understood why Outlook does not use Server Side Algorithm's to filter Spam as GMail does. You want to help your users, do that.
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samantha mason
(@Therealmrsmason) reported
@Outlook I cannot get into my account this morning regardless of what device/browser I use. Are there issues?