Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
Atlanta, GA 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Perth, WA 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesliammcd James McDermott 🌈 (@jamesliammcd) reported

    @Outlook hello! for the last 24 hrs, when I reply to emails from my hotmail account, I receive the email 'Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Do you have any advice on how to rectify this? Thanks

  • AngieKuaile1 Angie kuaile-Filkins ®️™️♻️♥️🚂🗽 (@AngieKuaile1) reported

    @Microsoft @Outlook I keep getting emails for people other than myself!? There’s a problem! What do I need to do to get it fixed? @GovRonDeSantis for checks and balances

  • STEVEN5579 Steven Nguyen (@STEVEN5579) reported

    @Outlook I have newly bought Microsoft Office Home and Business 2019. However Outlook has error. I contacted Microsoft but not yet got reply. Too bad service from Microsoft.

  • STEVEN5579 Steven Nguyen (@STEVEN5579) reported

    @Outlook I have newly bought Microsoft Office Home and Business 2019. However Outlook has error. I contacted Microsoft but not yet got reply. Too bad service from Microsoft.

  • shamster24 Shamira Port-Louis (@shamster24) reported

    @Outlook how do I fix my account? Someone from Vietnam tried logging in to my account and now I can't fix it, nothing's working!

  • Vatzlav Vatzlav (@Vatzlav) reported

    Help! @Outlook I’m a Mac User and I can’t receive mails from one specific domain. I already access through a Windows PC and put the domain and the email addresses in the Safe Recipients list but it’s not working. Help please!!!

  • bonobochick Miss D. 📚 🎀 📺 🎬 (@bonobochick) reported

    I swear the recent @Outlook android app updates keep freezing the app so no new inbox messages to show up. 😑 Then I uninstall to reinstall, the app tells me "an error occurred" when I attempt to add my account til it connects. Very tedious to go through. Do better, @Microsoft.

  • 8ballbrad Graywulf Says #KidneyforMinty!!! (@8ballbrad) reported

    @Outlook Is Outlook Live down? I haven't gotten any emails since friday, and I'm awaiting a verification email.

  • BeadlyJames Scarface (@BeadlyJames) reported

    @Outlook is there a problem with sending emails on Android? Haven't been able to send since yesterday and states internal server error

  • am_shikhar Shikhar Anand (@am_shikhar) reported

    @Outlook I want a feature wherein I can reply (all) with a meme rather than writing down long lines to explain. #memesdaily

  • jamesliammcd James McDermott 🌈 (@jamesliammcd) reported

    Twitter... I use #Outlook/#Hotmail when I've sent emails in the last 24 hours, they bounce and I receive 'remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Help! Any advice? @Outlook

  • DBA_Empress Mary L Cottingham (she/her) (@DBA_Empress) reported from Montgomery, New Jersey

    @FerventGeek @Outlook On the plus... I can skim down the list of required responses it identified and make sure I addressed them all. The rest is noise to me.

  • NoorienaD Nooriena Davids (@NoorienaD) reported

    @Outlook is there still a problem with the email portal?

  • wedoAzure Joe Carlyle (@wedoAzure) reported

    @thommck @Office365 @Outlook This happened to me a few weeks back, it also tied in with Outlook not working properly anymore. Had to reset. Hasn't reappeared since. iOS

  • zanders Tony Zanders (@zanders) reported

    Now that I'm down to one work email address, I'm debating whether to subscribe to a paid email app like @Superhuman. Is the time saving from shortcuts a wash when considering how much time the free @Outlook app saves me by integrating calendar availability?

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