Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 16
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Marseille, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Melbourne, VIC 6
Chicago, IL 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3
Traralgon, VIC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RaghuGowda555 Raghu (@RaghuGowda555) reported

    @Outlook @gmail why all my contacts Deleted Automatically? Logout and Login again and Sync also done not Helped, what's really happened?

  • LinzieM79 Lin (@LinzieM79) reported

    @PaulUKTweeting @Microsoft @Outlook I’m having this aswell, since it went down the other day I’ve been getting so much flagged spam in my inbox

  • elsmith1984 bubble (@elsmith1984) reported

    @Outlook hi I have sent a private message as I am having a problem with my email account I can’t send emails and my account isn’t receiving emails on any app

  • EwingD93 David Ewing (@EwingD93) reported

    @Outlook been having issues accessing my emails since Sunday. Is it possible to discuss with someone?

  • Mjackson_racing Matt Jackson (@Mjackson_racing) reported

    @Outlook I can’t access my outlook. Any reason why that is? I’ve uninstalled & reinstalled it but still the same issue.

  • MBoneschanscher Mark Boneschanscher (@MBoneschanscher) reported

    And the yearly struggle has started, why o why will @Outlook not allow me to embed images in my out of office reply? And how did i fix that issue last year...

  • 94hdj Hussam jamal 🇵🇸 (@94hdj) reported

    @Outlook Hello I'm having trouble retrieving my email I'm having trouble sending a code because my SIM card is missing Please Help

  • JulieeB11 Jb (@JulieeB11) reported

    IVE BEEN TRYING TO ACCESS MY EMAIL FOR 3 DAYS AND I CANT! WHEN I CAN I GET THEM LATE! @Outlook FIX YOUR PROBLEM! DONT SAY DM US BECAUSE YOU DONT REPLY AND I WAS TOLD TO!!!! I NEED MY EMAILS!

  • FTD_ILLW1LL FTD_ILLW1LL (@FTD_ILLW1LL) reported

    @Outlook can you tell me why you are blocking emails? They are in the safe list. I haven’t ever had this problem before. But now you won’t let me get my confirmation emails.

  • jf_flyn Julien (@jf_flyn) reported

    @mistwire @Outlook Replace this with their, it will fix it.

  • roxygal21 roxygal21 (@roxygal21) reported

    @dennisbong @Outlook I have the same issue I can’t access my email through safari or any other browser since yesterday.

  • jmhuculak Matt Huculak (@jmhuculak) reported

    Public service announcement: the recent Mac OSX Monterey 12.1 update breaks the Spotlight search function in Microsoft @Outlook (classic). If you cannot use "new" Outlook (since it doesn't work with Exchange servers) you cannot search Outlook until fix released "by @Apple" #uvic

  • HopefulNeko HopefulNeko (@HopefulNeko) reported

    @CatgirlFingies @JennyifewPwime @Outlook i get a similar issue with my gmail. its not my deadname but its the name i previously tried for a bit before i decided on the name i use. but it does not make sense cause like i never used that name on my new email. i had a diffrent email for that name.

  • samuelthomson Samuel Thomson (@samuelthomson) reported

    Yesterday I deleted around 12 years of emails by accident, mainly due to having IMAP switched on, but just before the "human error" part, I created a PST archive in @Outlook for safety, but it just didn't save most of my emails in a returnable format.

  • roxygal21 roxygal21 (@roxygal21) reported

    @Outlook I’m using safari on my mobile device. If other people are having the same issue it’s probably on your end.

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