Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Windsor, CO | 1 |
| Bloomington, IN | 1 |
| Township of Evan, KS | 22 |
| Simi Valley, CA | 1 |
| Reading, England | 1 |
| Montauban, Occitanie | 2 |
| Winscombe, England | 1 |
| Phoenix, AZ | 12 |
| Bonners Ferry, ID | 1 |
| West Chester, PA | 3 |
| Morelia, MIC | 1 |
| Liverpool, England | 45 |
| Port-Saint-Louis-du-Rhône, Provence-Alpes-Côte d'Azur | 1 |
| Croydon, England | 5 |
| Las Vegas, NV | 3 |
| McAllen, TX | 2 |
| Welshpool, Wales | 1 |
| Montmacq, Hauts-de-France | 1 |
| Newark, NJ | 2 |
| Sicklerville, NJ | 1 |
| Town of Mishicot, WI | 1 |
| Mandeville, LA | 2 |
| London, England | 29 |
| Quito, Pichincha | 27 |
| Santa Clara, CA | 2 |
| Portsmouth, England | 3 |
| Carmona, Andalusia | 1 |
| Wicklow, Leinster | 1 |
| Bangor, Wales | 1 |
| Rixensart, Wallonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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John (@gruntjeeper) reported@Outlook Fix your ****.
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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Ignacio Durán (@IgnacioDurn9) reported@satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Jeff Fox (@Fox32Mode) reported@craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.
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sally (@trolly_dolly6) reported@Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡
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Carla 💋︽✵︽ 🇨🇦❤️ (@PinstripedDiva) reportedwould like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook
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Leslie Berry ☮️ 💙🍀🌎🌟 (@lacberry1) reported@Outlook Instead of posting stuff, try getting the Outlook issue resolved! Still not working!!
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.