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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Talavera de la Reina, Castille-La Mancha 1
Bengaluru, KA 1
Twinsburg, OH 2
Grand Marsh, WI 1
Greensburg, PA 1
Minneapolis, MN 5
Didcot, England 1
Brussels, Brussels Capital 3
Ashburn, VA 11
Plymouth, MN 1
Simpsonville, SC 3
Seaford, England 1
Orillia, ON 1
Bradford, England 2
Paris, Île-de-France 30
Burlington, ON 1
Tirana, Tirana 1
Solihull, England 1
Stamford, CT 11
Blackpool, England 2
Fort Myers, FL 2
Baltimore, MD 7
Waltham Forest, England 1
New York City, NY 19
Manchester, England 13
Gerrards Cross, England 1
Harrisburg, PA 3
Saint-Herblain, Pays de la Loire 1
Arumpo, NSW 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleDavey86
    Kyle Davey (@KyleDavey86) reported

    . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

  • _Cloudyy1
    𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported

    @Outlook r u guys okay? FIX THE ISSUE

  • ItsCas_tho
    👑Cass✨ (@ItsCas_tho) reported

    @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

  • dyspocito
    Dyspocito / dyspocito.bsky.social (@dyspocito) reported

    So I’m just completely locked out of my @Outlook account with no possible way to login.

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • drewbiebertbh
    Gurjot S (@drewbiebertbh) reported

    @Outlook fix the issue pls

  • ellieeeharris
    Ellie Harris (@ellieeeharris) reported

    @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

  • Cwalker6033
    Chris Walker (@Cwalker6033) reported

    @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

  • eloisecampbel45
    eloise (@eloisecampbel45) reported

    @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook down again? This is ridiculous

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

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