Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 47 |
Paris, Île-de-France | 44 |
Madrid, Comunidad de Madrid | 41 |
Bogotá, Distrito Capital de Bogotá | 28 |
Quito, Provincia de Pichincha | 27 |
Guayaquil, Provincia del Guayas | 25 |
Montréal, QC | 25 |
Sydney, NSW | 22 |
Toronto, ON | 20 |
Melbourne, VIC | 19 |
Manchester, England | 19 |
Birmingham, England | 16 |
Glasgow, Scotland | 15 |
Barcelona, Catalunya | 14 |
Valencia, Comunitat Valenciana | 13 |
Leeds, England | 11 |
New York City, NY | 11 |
Chicago, IL | 10 |
Dallas, TX | 9 |
Zapopan, JAL | 9 |
Tower Hamlets, England | 9 |
Brisbane, QLD | 9 |
Málaga, Andalucía | 8 |
Denver, CO | 8 |
Wolverhampton, England | 8 |
Vancouver, BC | 8 |
Minneapolis, MN | 7 |
Cardiff, Wales | 7 |
Los Angeles, CA | 7 |
Houston, TX | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Dimitri (@Waizerrr) reported
@DrRapshody @Outlook @Dappa_94 Hello, I have the same problem. Have you found a solution?
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Holger Müller #ReInvent #EnterpriseAcceleration (@holgermu) reported
@jochenbeurer @tcrawford @Outlook Good to know. Not working on #Android smartphone. Different versions I guess.
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Findrew (@Findrew2) reported
@Outlook UI sucks, fix that first please
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Binit (@TheMindChopper) reported
Not able to create an outlook account - Captcha keeps repeating even though I have given the correct answers. Same issue with audio captcha.@Outlook @Microsoft Also can’t seem@find a way to add a new user (without an email) on Win 10.
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Sara Upstone (@SaraUpstone) reported
@Outlook Working today and suddenly the design of my laptop Outlook 365 app changed. I have sensory processing issues and have literal migraine caused by how visually different it now is. It's not the layout and view options don't help, its the design of the icons. What can I do?
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Bartłomiej Ruta (@barrut85) reported from Gostyń, Województwo Wielkopolskie
Hmm… @Outlook tango down?! 🤨
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Rich ⏱️ (@ochostrike) reported
Please for the love of God let us disable Viva Insights in @Outlook @satyanadella - it's AWFUL. Stop forcing this terrible artificial stupidity on us!!!! @Microsoft365 #UX
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Sujay Dutta (@sujaydutta) reported
@Outlook What would it take to add the ability to set Automatic replies (OOO messages) right from the mobile app itself. Why do we have to login to the desktop app for that?
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DevyDev (@Dappa_94) reported
@Outlook My emails are not loading and it has been days. What do I need to do to fix this because it has become a major issue for me
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Robbie with an ie (@rawbbiee) reported
Is the mobile @Outlook app not working on iPhones?
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wendy beck (@wsbeck) reported
@Outlook Is Outlook down? Can't get it to come up this morning in San Francisco. Everything else works.
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MOHAMAD JHANGIR (@JhangirRmdin) reported
@lilacmoonchildx @Outlook Inbox this tech guy @roy_cybertech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes.
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Reese (@sphinx568) reported
It is fun that @Outlook sends emails from recipients in my contacts and emails from themselves about suspicious login activity to the spam folder, but allows actual spam in my focused inbox.
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Dr.Rapshody (@DrRapshody) reported
@Outlook could you PLZ fix the error 500 ffs?
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wolvykasu (@wolvykasu) reported
@DrRapshody @Outlook last night I was having this problem too but thank god I'm not alone now that people are now awake and trying to do stuff.