Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 67 |
Madrid, Comunidad de Madrid | 58 |
Paris, Île-de-France | 52 |
Bogotá, Distrito Capital de Bogotá | 35 |
Barcelona, Catalunya | 33 |
Bristol, England | 28 |
Manchester, England | 23 |
Seattle, WA | 22 |
Sydney, NSW | 20 |
Birmingham, England | 17 |
Valencia, Comunitat Valenciana | 17 |
Dallas, TX | 15 |
New York City, NY | 14 |
Melbourne, VIC | 14 |
Quito, Provincia de Pichincha | 13 |
Toronto, ON | 13 |
Minneapolis, MN | 13 |
Mexico City, CDMX | 13 |
Atlanta, GA | 13 |
Leeds, England | 12 |
Southampton, England | 12 |
Dublin, Leinster | 11 |
Liverpool, England | 11 |
Denver, CO | 10 |
Los Angeles, CA | 10 |
Miami, FL | 10 |
Newcastle upon Tyne, England | 10 |
Adelaide, SA | 10 |
Phoenix, AZ | 9 |
Brisbane, QLD | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Evans (@JoE051181) reported
@Outlook Please could you let me know how to speak with an actual person who could help resolve my issue?!?! So so frustrated going round and round your website with nothing helping!!!!! 🤬😭🤬😭
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Taz 泰秀樂 (@tazorack) reported
@Outlook @MicrosoftHelps can you update outlook? I do not know if this is just outlook online and not the desktop program, but the search is terrible. I searched for email from a specific email address and it shows emails that is related, but not from that specific email address.
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Darrel Draper (@ThemeanDoubleD) reported
@Outlook please help, I'm being told that I cannot receive or send emails as my storage is full, yet I've permanently deleted thousands of emails and this still appears to be an issue.....I need access to my emails for work!
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amelia (@ameliur) reported
@Outlook my outlook is broken pls fix
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Vijaya Malla 🇮🇳🇺🇸 (@vijayamalla) reported
@Outlook 's spam filter is broken again, tons of span emails coming to Focused inbox since 10AM EST
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Mark Olwick (@markolwick) reported
Come on, @outlook your junk mail filter is broken again. #outlook
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big ange (@xaxagab0r) reported
@Outlook the biggest waste of time in the web outlook is when I select all emails in my inbox but I'm unable to drag them to a folder. You have 30 days to fix this or I will serve you in a dance battle.
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Jason Craig (@JournoJason) reported
@Outlook has badly let me down today (can't send or receive emails), so if you have had a bounce back drop me a DM on here or please WhatsApp me until such times @MicrosoftHelps can sort it out. Thanks.
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Zamboni Guy (@ZamboniGuy05) reported
@Outlook is anyone else having issues with iCloud accounts on the Mac and IOS Outlook apps? I can not send or receive any emails from those accounts and not synching either.
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Hyder (@hyder_a) reported
@Outlook hi I am unable to send or receive emails. When I type an email in it shows an error message. I've reset my account, changed passwords and even tried different network. Still nothing..any other steps? I also deleted and added the app again.
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Jac o' the North (@JacotheNorth) reported
@love_caravans @Outlook Problem there is that it's Google. Don't trust Google.
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David Malone (@dwmal1) reported
@gmail Someone emailed an @outlook.com address from a mail server I run. The outlook address was forwarded to a gmail address. However, gmail rejected the forwarded mail with an SPF failure, checking against my server's SPF. Haven't seen before, and looks like outlook/gmail issue?
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Jakemad (@Jacob2929) reported
@Outlook I have so many problems with this on a daily bases. And now I can send emails but can't receive
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g_nells (@erryting_nice) reported
@Outlook All our Office 365 apps are having issues across all work stations . Ever since the 17/3/2023 . Is there an outage ?
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M (@Mali_D) reported
@Outlook @MicrosoftHelps why has Outlook been automatically unsubscribing me from loads of newsletters in the last month? It all started after your junk mail issue in Feb as far as I can tell.