Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• andre paul thierry (@BeatTheClient) reported 34 minutes ago

  @Microsoft @Outlook @MicrosoftHelps Hello. I’ve been unable to access my account (forgot password — so far, unable to complete process to make new password) since last week’s outage. How long in terms of hours do I need to wait before another log-in/ change password attempt?

• Steve Stange (@sstange111) reported 5 hours ago

  @Microsoft @Outlook wtf???? is site down?

• Matt Walls (@mwalls3702) reported 5 hours ago

  @Outlook any known issues this morning?

• jbcedge (@jazzrai) reported 6 hours ago

  @MSFT365Status @Outlook Still not working our end.

• JoeFn Navy (@JoefnNavy) reported 9 hours ago

  @MSFT365Status @Outlook Fix your ****

• Art K | Private keys eat the world (@art_k42) reported 11 hours ago

  @Microsoft announced to get rid of passwords, but who knew some bro would wipe the fat part of authentication system for @Outlook - account login outages still in place for 4th consecutive day! Can't login to get important notification - the real insecurity

• this & that (@bitthisnthat) reported 11 hours ago

  @MSFT365Status @Outlook Not working in the uk !! 14/7 Not help on uk support number Appalling !!

• Nathan Carlson 🌱 (@mrnathancarlson) reported yesterday

  I have never bailed from using an app faster than finding out @Outlook injects actual ads that look like emails directly in the inbox. @Microsoft why do you have to make everything so terrible?

• pinch a cool arrow (@realCoolArrow) reported yesterday

  Hey @Office @Outlook why the hell does Outlook for Mac work without issues connecting to IMAP & Outlook for Windows suck?

• saraaawr 🦕🍭🎢 (@xTheWayIRolox) reported yesterday

  @Outlook hello 👋🏻 is Hotmail/outlook still down? I can’t seem to log in or receive emails

• ConsumrighT (@consumright) reported yesterday

  "If @Outlook (and windows more generally) can detect issues, why can’t they clearly identify the problems and provide relevant solutions? Typical @Microsoft & @Windows oversight! 4/4

• Sujit Kulkarni (@sujitk88) reported yesterday

  @danzrc88 @Outlook @Microsoft Tried this in my laptop, I switched to a VPN and it resolved immediately, likely an IP throttling or network issue. If you're stuck, give VPN a try. Before that clear all cache cookies from the browser and use the Outlook Web instead of the Outlook application.

• danielle cumberbatch (@danzrc88) reported 2 days ago

  @sujitk88 @Outlook @Microsoft I’ve had the same issue, it’s driving me insane. Did it start working for you?

• Evan Herd (@EvanHerd10) reported 2 days ago

  @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.

• Maria García Reynoso (@MGR1970) reported 2 days ago

  @enterprisenews Mine is not working 🥹🥹🥹🥹 @Outlook @MicrosoftHelps

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