Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Omaha, NE 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JillRobustelli Jill Robustelli (@JillRobustelli) reported

    @Outlook No, this does not help. All of these options have been double and triple checked and this issue persists.

  • whyNoTvandNoNet why-no-tv-nd-no-net (@whyNoTvandNoNet) reported

    Why are @MicrosoftHelps staff failing to fully understand the fact that @Outlook is broken. They are repeatedly asking the wrong questions & giving no help. #CustomerService has declined. When it was #Hotmail all the help was better.

  • Napalm23zero Rodrigo Dantas (@Napalm23zero) reported from Santo André, São Paulo

    Um very sad about @gnome #evolution and sync problems with @Outlook @Office365 EWS. :(

  • millennialtvluv millennialtv (@millennialtvluv) reported

    Is @Outlook down? Nothing is moving from my outbox to sent folder. #help is this an outage?

  • yaro_ivanovski Yaro Ivanovski (@yaro_ivanovski) reported

    Microsoft Outlook (email) application on the Android, automatically closes after launch. App reinstallation doesn't help. Is it down everywhere or just me? On the website email is still working. @Outlook

  • Paul_Stolyarov Paul Stolyarov (@Paul_Stolyarov) reported

    @createtolead @MicrosoftToDo @Outlook probably not, if you are starting from scratch, but if you been using GCal for years and entire family on it its not just about me. also i will give it a pass if that was a case on Mobile or Mac or even Outlook Web. so problem only Outlook PC, there even support in Mail App

  • sean_morrison93 Sean Morrison (@sean_morrison93) reported

    @yaro_ivanovski @Outlook I found a fix. Delete outlook app and download it via galaxy store and it worked straight away.

  • PatrickMoorhead Patrick Moorhead #NotTraveling #Zoomtopia (@PatrickMoorhead) reported

    I experienced two installation issues on Windows: - @Dell Peripheral Manager to tune an external Dell camera. - @GoogleWorkspace to @Outlook Connector. This never worked since WoA days started over 10 years ago.

  • yaro_ivanovski Yaro Ivanovski (@yaro_ivanovski) reported

    @sean_morrison93 @Outlook I'm using a browser. I removed outlook app from my mobile phone.. Perhaps reset the phone to factory settings will solve the problem. For me it's easier to use the browser then do reset.

  • AldonioMX Aldonio (@AldonioMX) reported

    Now you may ask, why is it bad that Mastodon is “ideology first, product second”? Let’s take email as an example first: The technology behind email is designed for everyone to have their own server, but who has their own server? Most of your contacts use @gmail or @Outlook.

  • lastmessagehelp @Onelastcry (@lastmessagehelp) reported

    @Outlook #Uhrs I ask UHRS task sellers for help IT'S COMPLICATED WE ARE BEING DISABLED WITH SPAM GOOD, FIX THESE TASKS, REMOVE TASKS THAT OVERLOOKING THE MARTEPLACE

  • ZsuHengl Hengl Zsuzsa (@ZsuHengl) reported

    @Outlook No assistance needed,on website i can log in,still the app doesn't work, doesn't let with authentication in....no matter what,so no need for assistance,just fix it😑 simple

  • MartinGore Martin Gore (@MartinGore) reported

    @Outlook There is clearly a problem opening Outlook on a tablet. When I open it on a Samsung Tab A it immediately drops out. App is okay on my Samsung phone. Reinstall or Reboot makes no difference. What is the fix please? URGENT

  • Lauren77651786 Lauren Gray (@Lauren77651786) reported

    @paulmacca89 @Outlook I also had the same issue but I messaged @ptech_cyber in Instagram and got my problem solved. You can also do so now.

  • HobbsBuck458 HobbsBuck458 (@HobbsBuck458) reported

    @Rockyle22895712 @Outlook Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

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