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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nogent-sur-Seine, ACAL 1
Dublin, Leinster 1
Saint-Firmin, ACAL 1
Leicester, England 3
Figeac, Occitanie 1
Leigh-on-Sea, England 1
Melbourne, VIC 7
Middlesbrough, England 1
Hobart, TAS 4
Launceston, TAS 1
Austins Ferry, TAS 1
London, England 10
Tunja, Boyacá 1
Lowestoft, England 1
Hackney, England 1
Redmond, WA 1
Helsby, England 1
Marseille, Provence-Alpes-Côte d'Azur 2
Reading, England 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 2
Huy, Wallonia 1
San Nicolás de los Garza, NLE 1
Brussels, Brussels Capital 4
Sevilla, Andalusia 3
Pointe-à-Pitre, Guadeloupe 2
Redditch, England 1
Glasgow, Scotland 3
Eastport, ME 1
Tlalnepantla, MEX 1
New York City, NY 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • princess420604
    princess (@princess420604) reported

    @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook down again? This is ridiculous

  • p79579687
    DWayne (@p79579687) reported

    @Outlook It’s still not working

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • LaurelioLF33
    The Desert Fox🦊 (@LaurelioLF33) reported

    @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • SkyBaum1
    SkyBaum (@SkyBaum1) reported from City of Longwood, Florida

    @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

  • choparteta
    HIGHBURY HAMBURGERS (@choparteta) reported

    if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

  • nathane10422899
    N8 (@nathane10422899) reported

    The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

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