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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eastport, ME 1
Tlalnepantla, MEX 1
New York City, NY 4
Leicester, England 1
Alès, Occitanie 1
Kalāheo, HI 1
Quito, Pichincha 11
Sevilla, Andalusia 2
Conway, SC 1
Ropley, England 1
Brisbane, QLD 2
Ciudad Apodaca, NLE 1
City of London, England 4
Paris, Île-de-France 19
Fontaine, Auvergne-Rhône-Alpes 1
Bradford, England 2
Bicester, England 1
Denver, CO 2
Parthenay, Nouvelle-Aquitaine 1
Southampton, England 2
Stonehouse, England 1
Sydney, NSW 5
Royal Leamington Spa, England 1
Martin, TN 1
Saint-Quentin-de-Baron, Nouvelle-Aquitaine 1
Plano, TX 1
Boulay-Moselle, ACAL 1
Telford, England 1
London, England 13
Valinhos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xx01010xxc
    Wildo Tango (@xx01010xxc) reported

    @Outlook you're #hotmail recovery is not working, I need human assistance

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • SkyBaum1
    SkyBaum (@SkyBaum1) reported from City of Longwood, Florida

    @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook It’s still ****** up. Fix this **** ya mfers.

  • acetipped
    Leaves Ahead (@acetipped) reported

    @Outlook when are you guys going to fix this email sync outage on iPhone?

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • whatbluecheck
    K2 (@whatbluecheck) reported

    @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • TaxPayerxxxxx
    Jamie (@TaxPayerxxxxx) reported

    @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

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