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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Evanston, IL 1
Philadelphia, PA 1
Cannes, Provence-Alpes-Côte d'Azur 2
San Luis Potosí, SLP 1
Quito, Pichincha 3
Jundiaí, SP 1
Township of Evan, KS 12
Cantón Quito, Pichincha 1
Bogotá, Bogota D.C. 7
Auxonne, Bourgogne-Franche-Comté 1
Royal Leamington Spa, England 1
Wolverhampton, England 1
Lille, Hauts-de-France 1
Lévis, QC 1
Bedford, England 1
Newcastle upon Tyne, England 1
North Bay, ON 1
Surrey, BC 1
De Pere, WI 1
Albuquerque, NM 3
Shakopee, MN 1
Saguenay, QC 1
Midland, MI 1
London, ON 1
Terrebonne, QC 1
Los Angeles, CA 1
Raleigh, NC 1
Boa Vista, RR 1
Chicago, IL 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • HowardRoark90
    Red Beard Real Estate (@HowardRoark90) reported

    Half my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • drfulara
    Dr. Piyush Fulara (@drfulara) reported

    @Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • Jose_Balle
    Jose Ballesteros (@Jose_Balle) reported

    Is it just me or is @Outlook email down today?

  • carahuljain03
    CA. Rahul Jain (@carahuljain03) reported

    @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • cybernormalguy
    normal guy (@cybernormalguy) reported

    @Microsoft providing the WORST costumer support possible. 3 days of wait and locked outside my laptop because I nened the to allow me to change my @Outlook phone number since their bitLock locked me outuside my laptop and now they have cooking me for DAYS to fix this.

  • WNlombardi
    Lombardigal (@WNlombardi) reported

    @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

  • ErdemPulcu
    Erdem Pulcu (@ErdemPulcu) reported

    @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

  • TweetOcto
    Octo (@TweetOcto) reported

    @Outlook fix yo servers man

  • HowardRoark90
    Red Beard Real Estate (@HowardRoark90) reported

    @ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account

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