Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 53 |
Paris, Île-de-France | 47 |
Madrid, Comunidad de Madrid | 40 |
Mexico City, CDMX | 29 |
Bogotá, Distrito Capital de Bogotá | 27 |
Montréal, QC | 26 |
Guayaquil, Provincia del Guayas | 25 |
Quito, Provincia de Pichincha | 25 |
Sydney, NSW | 22 |
Toronto, ON | 21 |
Melbourne, VIC | 19 |
Brussels, Bruxelles-Capitale | 18 |
Glasgow, Scotland | 16 |
Lima, Provincia de Lima | 14 |
Barcelona, Catalunya | 14 |
Valencia, Comunitat Valenciana | 13 |
Tower Hamlets, England | 12 |
Brisbane, QLD | 11 |
New York City, NY | 11 |
Leeds, England | 11 |
Sheffield, England | 10 |
Chicago, IL | 10 |
Los Angeles, CA | 9 |
Dallas, TX | 9 |
Málaga, Andalucía | 9 |
Phoenix, AZ | 9 |
Slough, England | 8 |
Denver, CO | 8 |
Wolverhampton, England | 8 |
Reading, England | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Victor Roberts (@NYCurmudgeon2) reported
@Outlook any update on a fix for the Outlook visibility issue?
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Jenny Huang (@JennyHuang) reported
Does anyone use @Microsoft @Outlook for emails and having problems seeing their email's body text because they are blank😱? Called Microsoft customer service and not able to get support right away. Need to do some runarounds😬 What a day! Hope yours is going alright.
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Christopher Hartman (@ChrisDHartman) reported
@EmNeezy12 @Outlook Company of 48... having the same issue. Seems to be HTML related. Text will show in Plain Text...until one hits the enter key for a new line....then all goes to ****.
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Steve Hall (@mefixcomputers) reported
@prestigematt @Outlook Not working for me...more details, please
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Jaime ₿riceño (@vanjaime) reported
@outlook is down globally. Do you know what is never down? #Bitcoin
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Nathan Dowd (@NathanJDowd) reported
Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?
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Dev Drawer (@thedevdrawer) reported
If you are experiencing the @Outlook blank message issue try this. Open a command prompt and run the following, it will roll back your update.: "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.13901.20462
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Gurpreet Johal (@Gurpree11034849) reported
@Outlook After new update : there is issue in email body . Can’t see the content in email body . Is there any solution ?
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Catharine B (@CatharineB9) reported
@Outlook @GCBlue I’m having problems too- please help!
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Mervyn White (@mervynwhite) reported
@cbryden @Outlook Update has hobbled outlook. Worldwide issue.
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Syenta (@Syenta1) reported
Dear @Outlook why has your latest update broken my email client and stopped me being able to read emails? When will you fix this because I need to get my work done and while we have this situation I can't. Thanks in advance
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Streets Ahead Estates (@_streetsahead) reported
@JennyHuang @Microsoft @Outlook Yes same problem😰
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#BlackLivesMatter Christy Marx (@christymarx) reported
@Outlook Most recent update has broken Outlook. The from and subject fields show up, but neither text nor images show up in the body of the email. How to fix?
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Lanavishnu Orchestra (@lanavishnu) reported
Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:
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Ginger Grant (@DesertIsleSQL) reported
@tgatte @Outlook @WindowsUpdate It's not you. Outlook is "having issues"