Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 13
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Houston, TX 9
Paris, Île-de-France 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
London, England 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Columbus, OH 6
Aurora, CO 6
Minneapolis, MN 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
St. Louis, MO 5
Toulon, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 4
San Jose, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Salinger355 Salinger (@Salinger355) reported

    @outlook your email is down no wonder there’s only like eight people left who still use it

  • jack_candlish Jack candlish (@jack_candlish) reported

    Outlook emails, are down Every sent email, is not making it to the recover, very frustrating. Any updates when it will be fixed ? @Outlook @Microsoft

  • _kamal_sharma Kamal Sharma (@_kamal_sharma) reported

    @Outlook so another version in addition to outlook, outlook(new)? most of the times you come up with half baked implementations. better fix your SDLC

  • Sirgeo23 Sir Brown (@Sirgeo23) reported

    I can’t access my Call of Duty beta code because I don’t have access to the email tied to my Xbox, Activision, and PlayStation accounts. @Outlook/@Microsoft hands down has been trash all year. Never experienced customer service this bad trying to get access to my own email.

  • acarp14 Alex Carpenter (@acarp14) reported

    @Outlook I’m having trouble logging into my email on my phone/receiving emails. Please advise

  • LICH_REAPER 🍉 LICH - Rivals Streamer (@LICH_REAPER) reported

    @Outlook I love how the new outlook y'all force me to use randomly logs my out of my Gmail accounts so I have to constantly sign in every two weeks. Really convenient and intuitive! The old Mail system never did this, by the way

  • d24gordon Danielle (@d24gordon) reported

    @Outlook What is the problem with Outlook? I can get it on my (android) phone app but on my PC, both Chrome & Edge are repeating the envelope over & over & over, etc. and not letting me into my mail??

  • GabrielVanca Gabriel 🏳️‍🌈⚛️🚅 (@GabrielVanca) reported

    @Outlook Ok, cute, but when will you fix email search? Or the buggy unstable Android app?

  • MarcBruiser Marc (@MarcBruiser) reported

    @Outlook HOW ******** DO I LOGIN??? ******* whoppers!!

  • _invaro biologics and stuff🧬🧬 (@_invaro) reported

    @Outlook fix outlook new

  • wheatleywhight1 clinty 🌸 (@wheatleywhight1) reported

    @Outlook @weinibixia How can you be contacted directly please? Shocking issues saying info isn’t correct and completely suspended from emails. Desperately need help with this!

  • asdhuqiwuhdais asdhuqiwuhdais 🇳🇱🇺🇦🇪🇺🏳️‍🌈 (@asdhuqiwuhdais) reported

    @kareks2 @Maxin_check @Outlook The NT kernel is very stable and slander against it will not be tolerated. Just because a component of the kernel hasn't been touched for over a decade doesn't mean that that part isn't good. Pretty much all of the problems with Windows are userspace.

  • GordonJennings Gordon Jennings (@GordonJennings) reported

    @Outlook MS email accounts can't send. Via client it just fails as if your pw is wrong. With webmail it fails silently, a copy is placed in the sent folder, but the mail is never sent. I've tested with multiple browsers, clients, and OSs. Support login is also broken.

  • MattBDev Matthew Bonanno (@MattBDev) reported

    @Outlook Okay. Next can you fix your spam filters? I’ve been getting so many spam and phishing attempts lately in my Inbox while the legit emails keep going to spam. Every couple of months the spam filters seem to stop working.

  • Salinger355 Salinger (@Salinger355) reported

    Is outlook email down @outlook

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