Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Collins_User Collins Okafor (@Collins_User) reported

    @Outlook What is happening, are we also affected with the hack, i cant sign in to outlook

  • BobFrankston Bob Frankston (@BobFrankston) reported

    @Outlook I should that hundreds is not a small number and an 80% error rate is not trivial.

  • FrolicPet Frolic Pet Services (@FrolicPet) reported

    @Outlook one out of our 5 emails is down. We are getting a 500 error (?). Any idea if that is close to being fixed soon?

  • ChrisMNovak Chris, The Optimistic Bayley Fan (@ChrisMNovak) reported

    @Outlook Getting an error message while trying to link my Gmail account to Outlook on Windows 10. Already went through the IMAP settings and enabled everything, but still getting a "We can't retrieve your settings" message. Was wondering if I could have any help here?

  • robustcloud Larry Carvalho (@robustcloud) reported from Mason, Ohio

    Had a @MicrosoftTeams call with a customer & @garychen147 - got caught in outage and 17 e-mails later meeting is re-scheduled. On the positive side, at least @Outlook is up!

  • bulatmurat Murat (@bulatmurat) reported

    @Outlook One issue for a long time: When you add an image as attach, image adding to body, you can't add as a file. I'm using Nine @9FoldersInc A bug report from twitter.

  • ColinBirbee Colin (@ColinBirbee) reported

    So #Microsoft365 is causing me pains with @Outlook today, and has decided for no reason to put all my separate lines into one line when I send the email. Even restarted #Microsoft Outlook but problem continues. It can be disabled, but it's on by default, that's AI gone mad.

  • CorpFin_Guy Corporate Guy (@CorpFin_Guy) reported

    @Anarchified @hnshah The software is passable, but due to security protocol I am forced to use the @Outlook app and it is astoundingly terrible

  • Backflip25 Bryan (@Backflip25) reported

    So confused. My @MicrosoftEdge browser suddenly signed me out of all my saved websites & reloaded as tho it just been installed. Now my legacy Hotmail address keeps redirecting to @Outlook OWA & making me sign in every time i go to check my emails, instead of keeping me signed in

  • LewFreeburn Lew Freeburn (@LewFreeburn) reported

    Anyone else having trouble with @Outlook this morning? #HappyMonday

  • VojtaHejl Vojta Hejl (@VojtaHejl) reported

    @Outlook hello, trying to contact the helpdesk with no response - my account on the iOS (IMAP) doesnt show notifications even everything is turn on. Exchange account works with no problem. Any updates of the app? Thanks!

  • gb_system gbSystem (@gb_system) reported

    @Outlook Outlook has been having trouble downloading mail for weeks, where are you at resolving the problem? #Outlook

  • dudeofnewyork D'Amonte Brown (@dudeofnewyork) reported

    @gmail @Outlook How can you all evolve the mailer daemon server protocols? Are there anyway ways to implement notifications and compressed encrypted data packages forwarded to reservations within each account?

  • kaeyaealo Kæyæ Alo (@kaeyaealo) reported

    My @Outlook had a glitch so my inbox was showing 3 unread emails all morning. I cherish that bliss before my inbox flooded again hahaha

  • SAXYJDJ SAXYJDJ (@SAXYJDJ) reported

    @Outlook @MicrosoftHelps re:web based outlk, are you all ever going to address the inbox mail filters not working? Make an option to turn off junk mail box completly? Add feature to select all from junk and move to inbox? #outlook #Microsoft

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