Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • bbywings tiny river goblin (@bbywings) reported

    @MattConn_1 @Outlook I've tried many diff things & none of my browsers work for my inbox, neither mobile/desktop. I had to install the outlook app to have access to my email which I need for work &other important things. Every time I'm on mobile, javascript client error, for no reason

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    Anyone else having problems with the @Outlook app on iOS? It’s freezing regularly and occasionally not even loading

  • Kats_Meeooww Kat Lee △⃒⃘ ⚯͛ (@Kats_Meeooww) reported

    I have way too much junk mail since the new update @Outlook fix it

  • bbywings tiny river goblin (@bbywings) reported

    @Outlook hi i am having an issue suddenly where my inbox will not load. every time i sign in the page says "can't refresh" &something about javascript error. I've cleared data/cache &reset my phone/ logged out&back in etc doesn't work still. help pls!!

  • MattConn_1 Matt C (@MattConn_1) reported

    @bbywings @Outlook I'm having the same issue. Can access via laptop running Office 365 but not Android or iPhone

  • TheRoci2 The Roci (@TheRoci2) reported

    @Outlook outlook seems to be down. I get an infinite loading screen on the web portal followed by a generic error and some JavaScript error.

  • JamieMurphy0716 Jamie Murphy (@JamieMurphy0716) reported

    @Outlook why am I getting an error message when trying to log into outlook off my phone please?

  • alonbrown Alon Brown (@alonbrown) reported

    @tbatikdesign @Outlook Thanks for trying the new Outlook! What you describe does not sound like a known issue. Please reproduce the issue and then select "Contact Support" from the Help menu so that we can investigate further.

  • tbatikdesign Todd (@tbatikdesign) reported from Clermont, Florida

    @Outlook when I send and email in the New Outlook for Mac, it deletes my attachments every time. Is there a fix for this? I had to switch back to old outlook to send my email. I’m a designer and this is not gonna work if I can’t send proofs to my clients.

  • BradStoodley Brad Stoodley (@BradStoodley) reported

    @Outlook is there currently an issue with the outlook Android app? I can access it on my laptop, but not in my phone.

  • Emwold1 Maz (@Emwold1) reported

    @Outlook When I try to go to the outlook sign in page, that's blank too.

  • vigneshsridhar Vignesh Sridhar (@vigneshsridhar) reported from Fremont, California

    If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset

  • Nevella1867 Paul Simmons (@Nevella1867) reported

    @Outlook hi are there email issues currently? Trying to access the Outlook app on a Windows PC and it won't open.

  • jumana_meoww Jumana (@jumana_meoww) reported

    @Outlook I made a new account yesterday for a business and I can’t login anymore I believe the password is correct and have tried logging in unfortunately I’m now blocked from signing in the recovery form is absolutely no help either Please help :/

  • critvik Ritvik Chaturvedi 🇮🇳 (@critvik) reported

    @OfficeSupport Yes, I am having some problems with Microsoft Outlook. I had texted @Outlook quite a few times, but no response.

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