Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 27
Paris, Île-de-France 25
Madrid, Comunidad de Madrid 25
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 11
New York City, NY 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Montréal, QC 8
Atlanta, GA 8
Minneapolis, MN 8
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Manchester, England 6
Ashburn, VA 6
San Jose, CA 6
Toronto, ON 6
Miami, FL 6
Calgary, AB 6
Midland, ON 6
Bowling Green, KY 5
Charlotte, NC 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps @Outlook Should I get our global head of IT to contact you? Should we look for some sort of financial compensation if you can't respond and fix this? Please let me know.

  • bazirkaan Sami (@bazirkaan) reported

    @MSFT365Status is outlook down again @Outlook @MicrosoftHelps

  • andjulii inactive (@andjulii) reported

    @Outlook I’m in deep trouble over a mistake YOU guys made. I tried to send an email to someone important and sent it to an automatic contact your network saved it as. Now that I went back and looked, it never went through. What if I’m kicked out of my house because of you????

  • StickyFaygoLuv Lil’ Cherry Dip (@StickyFaygoLuv) reported

    @myxmastrmike @Outlook I’m sublimely happy you found something that isn’t terrible

  • SeymaShabbir Seyma B Shabbir (@SeymaShabbir) reported

    @suoicilatsgnaG @Outlook @MicrosoftHelps Yes same issue. Tried to reach out to microsoft for help but they couldn't solve it. They use support in India, someone working there works with a scam center and was bombarded with spam & hack attempts. I am reducing use on that email and switching to another provider. 🙄

  • KaranAwtani1 Karan Awtani (@KaranAwtani1) reported

    @love_all___ @IamVishaLL @Outlook Still not working for me. I get notifications and previews but cant actually open and reply to emails. Very wierd.

  • love_all___ Rishi Dhingra (@love_all___) reported

    @KaranAwtani1 @IamVishaLL @Outlook MS servers are down. O365, outlook, Hotmail etc were all affected. Back up now

  • IAmSergeyR Þetta er Sigurgeir (@IAmSergeyR) reported

    University keeps asking me to hand over my password in order to solve for my @Outlook @Haskoli_Islands email and day planner. Is there an issue with your product or at University server policy administration? This an inordinate annoyance. Please respond with quick fix #Microsoft

  • Meknoid1 Meknoid (@Meknoid1) reported

    @Outlook @Microsoft Case #: 1033731983 We're facing a search option with the indexing option in new outlook and registered a complaint through call. They arranged a call back from the technical team as the agent couldn't solve the issue and we didn't get any calls from MS team yet.

  • IAmSergeyR Þetta er Sigurgeir (@IAmSergeyR) reported

    @Outlook @Haskoli_Islands University keeps asking me to hand over my password in order to solve for my @Outlook email and day planner. Is there an issue with your product or at University server policy administration? This an inordinate annoyance. Please respond with quick fix :)

  • NeneBrooks81 Nene Brooks (@NeneBrooks81) reported

    @Smashburger @Smashburger Can I please get assistance with my refund !!!! My email is prettyli*****@outlook.com ! Can I please get my issue resolved !!

  • IAmSergeyR Þetta er Sigurgeir (@IAmSergeyR) reported

    University keeps asking me to hand over my password in order to solve for my @Outlook @Haskoli_Islands email. And day planner. Is there an issue with your product or at University server policy administration? This an inordinate annoyance. Please respond with quick fix #Microsoft

  • ClareSommer Clare (@ClareSommer) reported

    @PaulKiem @Outlook Hi Paul, I’m having the same issues. Continually locking me out my account despite password changes, codes etc. How did you resolve it in the end? would appreciate any help at this point haha!

  • suoicilatsgnaG ⚠️ Matt (@suoicilatsgnaG) reported

    @SeymaShabbir @Outlook @MicrosoftHelps Since tweeting this it seems this issue has been fixed. Wanted to wait a while to see if it happened randomly, but it actually hasn't! Are you still having the same issue?

  • thisisspiffy Stan Pham (@thisisspiffy) reported

    @Outlook Did you guys get rid of drag and drop functionality in the latest iOS version or is it a me problem?

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