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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
El Copey, Cesar 1
Cincinnati, OH 1
Quito, Pichincha 14
Atlanta, GA 5
Township of Abington, PA 1
Apopka, FL 1
Chicago, IL 6
London, England 14
Liverpool, England 24
Township of Middle Creek, NC 1
Warsaw, Mazovia 1
Santo Domingo, Nacional 1
Reynosa, TAM 2
Berlin, MD 1
Cumming, GA 1
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
Wandsworth, England 3
Xàtiva, Valencia 1
Lyon, Auvergne-Rhône-Alpes 4
Tezoyuca, MEX 1
Seattle, WA 8
Kamloops, BC 1
Hamilton, ON 2
Sydney, NSW 13
Springfield, IL 3
Charleston, SC 1
Medellín, Antioquia 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • AppelLaw
    Brendan R. Appel (@AppelLaw) reported

    @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

  • simplymecj
    Colz (@simplymecj) reported

    @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

  • mdnlabs
    Marshall (@mdnlabs) reported

    @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • PolarBearAU
    Andy Urquhart (@PolarBearAU) reported

    @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

  • jonbrown2021
    jon brownsill (@jonbrown2021) reported

    @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

  • browneye_winker
    Richard Gozinya (@browneye_winker) reported

    @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • comeasyouareTO
    ComeAsYouAreTO (@comeasyouareTO) reported

    @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

  • JasonStarr
    Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported

    Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

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