Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Exeter, England | 18 |
| Paris, Île-de-France | 17 |
| Miami, FL | 16 |
| New York City, NY | 14 |
| London, England | 10 |
| Los Angeles, CA | 10 |
| Santa Ana, CA | 8 |
| Seattle, WA | 8 |
| Montréal, QC | 8 |
| Denver, CO | 7 |
| Phoenix, AZ | 7 |
| Toronto, ON | 7 |
| Houston, TX | 7 |
| Brooklyn, NY | 7 |
| Minneapolis, MN | 7 |
| Sydney, NSW | 6 |
| Melbourne, VIC | 6 |
| Toulon, Provence-Alpes-Côte d'Azur | 6 |
| Chicago, IL | 6 |
| Calgary, AB | 6 |
| Ashburn, VA | 5 |
| Omaha, NE | 5 |
| Perth, WA | 5 |
| Sacramento, CA | 5 |
| Portland, OR | 5 |
| Aurora, CO | 5 |
| St. Louis, MO | 4 |
| Atlanta, GA | 4 |
| Lakewood, NJ | 4 |
| San Diego, CA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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MARS
(@asiasluxelife) reported
@Outlook when I block someone I don’t want it to go to my junk folder. I want all further emails from them to be blocked and unable to reach me. That’s the point of blocking an email address! U guys are fixing everything but the basic functions that are clearly an issue.
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Arthur Garfield Hays
(@AG_Hays) reported
@Outlook Both my @Outlook email accounts are down ! I have changed NOTHING and log-in says my passwords are incorrect when I have checked them over & over again while Your sys won't email #Gmail w/ recovery code ! Be Straight with your users @Outlook #Collapse !
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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A 🤖
(@mkdirydev) reported
@Outlook is outlook down?
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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Amanda (mans)
(@_itzamanderrrr_) reported
@Microsoft @Outlook can you get your stuff together i can’t access my work email!!! It won’t let me swap between emails or sign in!
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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Christopher Romero
(@UrBoi_Rome95) reported
@Outlook are your servers down I can’t get in my email . I need to get in my email.
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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EdvinRyding
(@edvinryding_01) reported
@cryptovainance @MicrosoftHelps @Outlook So sorry about the issue you've got with your outlook mail has the support said anything positive yet?
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed
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Jose m p
(@Josemp74930749) reported
@Outlook Outlook not working for 8 hours now! What happened?
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Gong Seong Joon
(@gte1803) reported
Traveling in 2025 shouldn’t mean losing access to your own email. But with @Microsoft @Outlook Hotmail, one login from another country = forced logout + endless “verify your account” loops. No code, no backup, no mercy. Absolute clown show 🤡 #Hotmail #MicrosoftFail #Travel
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Patrick Wilson
(@patwiladvice) reported
I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed