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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Diego, CA 5
Delray Beach, FL 1
City of Longwood, FL 1
Durango, CO 2
Lyon, Auvergne-Rhône-Alpes 4
Roselands, NSW 1
Pau, Nouvelle-Aquitaine 1
Henderson, NV 2
Watford, England 1
Bordeaux, Nouvelle-Aquitaine 2
Preston, England 8
Pickering, ON 1
Ciudad Nezahualcoyotl, MEX 2
Largo, FL 1
Washington, D.C., DC 1
Charlotte, NC 5
Santiago, Santiago Metropolitan 1
Rio de Janeiro, RJ 1
General Alvear, BA 1
Puerto Montt, X Región 1
Buenos Aires, CF 2
City of Saint Louis, MO 3
Kincumber, NSW 1
Toulouse, Occitanie 2
Ashburn, VA 13
Township of Evan, KS 24
Walnut Creek, CA 1
Madrid, Madrid 10
Ipatinga, MG 1
Edinburgh, Scotland 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ayanconq
    Wind 24 (@ayanconq) reported

    @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

  • belleintexas
    Carie Sams (@belleintexas) reported

    @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

  • bluenaomi
    Naomi (@bluenaomi) reported

    @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

  • SAsportshonk
    KEN IN SA (@SAsportshonk) reported

    @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

  • alyse3344
    Alyse❤️ (@alyse3344) reported

    @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook y’all are out of line?!?!! Servers down for over 24 hours

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

  • Neeraj8k
    Neeraj (@Neeraj8k) reported

    @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

  • Tanyasmi
    Tanya Smith (@Tanyasmi) reported

    @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

  • AAFSart
    Africanart4spaces (@AAFSart) reported

    @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

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