Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 10
Madrid, Comunidad de Madrid 10
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
New York City, NY 6
Las Vegas, NV 6
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Bowling Green, KY 3
Leicester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGC84 Paul C (@PaulGC84) reported

    @Outlook are you still having issues with retrieving emails from IMAP accounts? The issue seemed to be fixed albeit temporarily. Now every few hours I’m being asked by the app to login to my IMAP account? Are you able to assist with this?

  • NoorienaD Nooriena Davids (@NoorienaD) reported

    @Outlook is there still a problem with the email portal?

  • prof_goldberg Daniel Goldberg (@prof_goldberg) reported

    Come on @Outlook -- new Outlook for Mac has been out for a WHILE now. It's way past time y'all re-integrated basic Tasks back in to the program. I don't want to install and use a new app ("To-Do"). Fix it.

  • jamesliammcd James McDermott 🌈 (@jamesliammcd) reported

    @Outlook hello! for the last 24 hrs, when I reply to emails from my hotmail account, I receive the email 'Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Do you have any advice on how to rectify this? Thanks

  • Vatzlav Vatzlav (@Vatzlav) reported

    Help! @Outlook I’m a Mac User and I can’t receive mails from one specific domain. I already access through a Windows PC and put the domain and the email addresses in the Safe Recipients list but it’s not working. Help please!!!

  • wedoAzure Joe Carlyle (@wedoAzure) reported

    @thommck @Office365 @Outlook This happened to me a few weeks back, it also tied in with Outlook not working properly anymore. Had to reset. Hasn't reappeared since. iOS

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 I called #customersupport and they said they cannot help with the app, use @outlook support – who is incapable of finding the ticket, doesn’t address the problem, repeats the same questions over despite the answer already being provided - and then asks me how they did.

  • am_shikhar Shikhar Anand (@am_shikhar) reported

    @Outlook I want a feature wherein I can reply (all) with a meme rather than writing down long lines to explain. #memesdaily

  • SafraAnver Safra Anver (@SafraAnver) reported

    @Dhivaagar @gmail @Outlook I find managing emails, tasks to do very messy on it. Sometimes emails go missing too or hidden which is annoying. I don't know if it's a 365 issue. On Gmail it's so easy to find whatever you need.

  • shamster24 Shamira Port-Louis (@shamster24) reported

    @Outlook how do I fix my account? Someone from Vietnam tried logging in to my account and now I can't fix it, nothing's working!

  • Jak0b_S Jakob Schaefer (@Jak0b_S) reported

    Hey @Outlook Team and @MicrosoftHelps , now my tickets are closed the third time without any communication. How could this be possible, and how should I resolve my issue now?

  • AngieKuaile1 Angie kuaile-Filkins ®️™️♻️♥️🚂🗽 (@AngieKuaile1) reported

    @Microsoft @Outlook I keep getting emails for people other than myself!? There’s a problem! What do I need to do to get it fixed? @GovRonDeSantis for checks and balances

  • 8ballbrad Graywulf Says #KidneyforMinty!!! (@8ballbrad) reported

    @Outlook Is Outlook Live down? I haven't gotten any emails since friday, and I'm awaiting a verification email.

  • DaniChirinosP Daniela Chirinos P. (@DaniChirinosP) reported

    @Microsoft365 @Outlook Hi there :) is there something wrong with your server? Cant seem to attach a file to my emails

  • realDotNetDave David McCarter - Available for work June 7th! (@realDotNetDave) reported

    I don't know about you, but the font in the new @Outlook search box is so small, I can barely read it! Also, the my autocomplete of email addresses is broken too. :-(

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