Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tinaissa Tina Issa 🇺🇸 (@tinaissa) reported

    .@MicrosoftHelps —Hey guys. I’ve been messaging you. You have a major issue that’s been going on for days. Your system is not recognizing the correct password & says you’ve entered the wrong one too many times. Which is false Reset is necessary to login Solve it please @Outlook

  • Asmith4000 Adam Smith (@Asmith4000) reported

    @Outlook I need someone to call me about my account login

  • James5790698955 James (@James5790698955) reported

    @LuchadorCoreano @Microsoft @Outlook I've got the same problem and when I try sending a code to my phone it says That verification method isn't working right now. Please try another method.

  • LuchadorCoreano Marc Devon Lau (@LuchadorCoreano) reported

    @andrew_tarrant @Microsoft @Outlook NOPE! tried resetting, using different devices, different web browsers, using the authenticator app. Everyday it's done this. This morning at 530 am HST it worked & I logged in on my tablet outlook app. But then the web login didn't work & now it's back to not working at all

  • venkatcc venkatcc (@venkatcc) reported

    Is anyone having issues downloading messages, etc on iPadOS and iOS devices with Microsoft 365 Work accounts? Outlook version 5.2545.1 #Microsoft365 @Outlook

  • mgoetzke Matthias Götzke (@mgoetzke) reported

    Which person at @microsoft and @Outlook is responsible for popping up microsoft 'login' dialogs all over the place. out of the blue, dialogs pop up, ask for some login info, no one can even understand WHY it opened, WHAT program it often belongs to, WHY that is necessary, WHAT account to use etc.

  • pharmo97 Mohsin (@pharmo97) reported

    @LuchadorCoreano @Microsoft @Outlook Getting the same issue. Any fix pls?

  • llianen 『Llianen』🇵🇹 (@llianen) reported

    Reset outlook password. Login with new password: "You have failed your password too many times" @Outlook fix your ****

  • OilGuy13 Oil Guy (@OilGuy13) reported

    @Outlook In the northwest part of Houston, TX now (Thurs 11.20 9am CT) Outlook email has been down a least an hour. All my other web services are working.

  • mgoetzke Matthias Götzke (@mgoetzke) reported

    Which person at @microsoft and @Outlook is responsible for popping up microsoft 'login' dialogs all over the place. out of the blue, dialogs pop up, ask for some login info, no one can even understand WHY it opened, WHAT program it often belongs to, WHY that is necessary, WHAT account to use etc.

  • L_Rose183 Larysa (@L_Rose183) reported

    @Outlook Pls fix your log in issues, thx I still can’t log into my email. It says too many attempts even though I’ve only tried once. Option to send code to alt email, go to sign into that one, I’ve tried to log in too many times 🙃

  • mgoetzke Matthias Götzke (@mgoetzke) reported

    Which person at @microsoft and @Outlook is responsible for popping up microsoft 'login' dialogs all over the place. out of the blue, dialogs pop up, ask for some login info, no one can even understand WHY it opened, WHAT program it often belongs to, WHY that is necessary, WHAT account to use etc.

  • Asmith4000 Adam Smith (@Asmith4000) reported

    @Outlook I need someone to call me about my account login

  • derjanni Jan 🌍🍣🍵😎🖖🦌🌲🍃🍍🏝️ (@derjanni) reported

    @vxunderground The most shameful thing I could do to @Windows is to post a screenshot of my inbox with the new @Outlook app. Makes my eyes fall out including the broken Organization logo that just shows Chromes broken image icon with alt text.

  • jfleming40 jfleming40 (@jfleming40) reported

    @CiaraSinnott2 @Outlook I'm having this issue also. So far, @MicrosoftHelps has not been helpful.

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