Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Paris, Île-de-France 10
Houston, TX 9
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 7
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Toulon, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • kcappleguy Chris Huff (@kcappleguy) reported

    @Outlook @theslimshadyist Exact same issue here.

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Chef050 @Outlook Interesting. My last app update for Outlook was two days ago and until the iOS 15 update it worked just fine. The Exchange Online back-end is not the issue, since I have a work account in the regular iOS app and that works fine.

  • vishy150280 Vishal Biniwale (@vishy150280) reported

    @Outlook Hi, are there any reported issues with Outlook app on iOs devices? All of my users are complaining about freezing of the app and extremely lagging while scrolling through the app. The calendar icon within app is very slow to respond. Please help!

  • RuadhanSetter Nick (@RuadhanSetter) reported

    @Outlook not fit for purpose at the moment. Rating 0/10 Password issues, repeated dialogue boxes , slow closing or not responsive. It’s not the computer either !

  • le_mustardman43 Le_MustardMan43 (@le_mustardman43) reported

    @FoxhoundKat @Outlook Outlook is broken as hell I have been able to log into it for 4 years

  • PRussCoF PR (@PRussCoF) reported

    @PaulSvL @Outlook Happened to several in my environment pre 15. Broken app. Update coming out today supposedly.

  • gadinia345 gadinia (@gadinia345) reported

    @blakemore2306 @Outlook Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • FrenchLinda Linda French (@FrenchLinda) reported

    @Outlook Why do you make me click that I don't want to stay signed in & check the box that I don't want to be asked again if it's not going to work? I don't want to stay signed in. Are you hoping I'll mistakenly click to stay signed in? If so, why? Fix this!

  • ChronSyn Scott Pritchard (Powered by Copilot) (@ChronSyn) reported

    Man, the recent issue of @Outlook 365 freezing when switching between inboxes is really starting to grind my gears. Everything was fine until about a month ago. Now it hangs for 30-60 seconds whenever I change inboxes.

  • FoxhoundKat Katrina Kregar-Ruck (@FoxhoundKat) reported

    Email is down,I had no emails for 2 days and now the app has lost everything @Outlook trying to check my work emails and payslip 😡😡😡

  • SJBlackTweets Stuart Black (@SJBlackTweets) reported

    @Microsoft @Outlook is easily the buggiest application I use regularly. Freezing, disappearing nav menu, 2FA problems... Web app is no good when you have multiple accounts making #Outlook a necessary evil😣

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @PaulSvL @Outlook Same i had the beta of ios 15 for over a month and no issue but as soon as the public release came out I’m getting no notification or anything for any new emails

  • NeonThePanda Neonski (@NeonThePanda) reported

    @Microsoft @MojangSupport Can i have some help, i tried signing into @Outlook and it's not working! i tried your forum and it not approving :/ Please help... i want to play Minecraft!

  • Nick_J_Gatti Nicholas Gatti 🇺🇸 (@Nick_J_Gatti) reported

    @Outlook The worst chatbots. the worst customer service and truly circular software. There is no way to efficiently get to the bottom of a problem. DM me.

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Outlook Are there any known issues with the Outlook iOS app and iOS 15? After upgrading to iOS 15, the Outlook app is no longer pulling email from my Exchange Online mailbox and I need to open the app to get the email. I also receive no notifications of new mail. App is 4.2137.0

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