Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 11
Los Angeles, CA 11
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Edinburgh, Scotland 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • poetrypapi_ Ty’rone (@poetrypapi_) reported

    I love the outlook app but recently it keeps putting all important work emails in junk and prioritising foolishness like Spotify and Showcase cinema in my focused inbox. @Outlook fix up

  • finalgirlemroe Final Girl Fashion Tweets (@finalgirlemroe) reported

    Is anyone else having issues with @Outlook ? For the last two days it won't move pass the loading screen

  • 5PriscillaKing Priscilla King (@5PriscillaKing) reported

    Hi @BookTasters, Internet connection is back, but as it's raining it's very slow and fragmentary. If you can re-send the last DM as a regular tweet it may open for me before the week is over. @Microsoft @Outlook is hopeless in this weather.

  • MikeAmend Mike Amend (@MikeAmend) reported

    @Outlook - is "single key reading" using spacebar to advance the reading page supported in 365 version 16.49 on Mac ?? Not working for me, and cannot find it in settings like on Windows. thx.

  • cheenamalhotra Cheena Malhotra (@cheenamalhotra) reported

    @Outlook on IOS is giving me hard time logging into my AD account.. I have multiple accounts setup, and when one of the AD account needs credentials, I just can’t enter and app goes into continuous loop, jamming my keyboard throughout iPhone! I wonder if this is a known issue?

  • MomAnnamom Anna mom (@MomAnnamom) reported

    @Outlook are you down? Trying to re install just keeps pending.

  • oluna91 Osiris Luna (@oluna91) reported

    @Outlook hi I’m having serious problems with my outlook account, maybe someone deleted recovering data info and it’s now locked , how could I recover my account?

  • lisa42124197 Lisa (@lisa42124197) reported

    @Microsoft365 @Outlook Every think of making encryption email? some people break into things my stuff gotten broken into anyways. I

  • TetonTrading TetonTrading (@TetonTrading) reported

    @Microsoft @Outlook would you please move the email search bar down from the top and back to where it belongs directly above email please? Where it was in previous outlook versions? Who asked for this? The answer is no one. Insane.

  • pseudokings the pseudokings (@pseudokings) reported

    Fix the damn @Outlook app on Android, @Microsoft @MicrosoftHelps. Emails load stupidly slowly, incomplete, or sometimes not at all.

  • am_shikhar Shikhar Anand (@am_shikhar) reported

    @Outlook I want a feature wherein I can reply (all) with a meme rather than writing down long lines to explain. #memesdaily

  • damnelace Aspiring Adult (@damnelace) reported

    @Outlook keeps promoting me to sign in after hours. This is violent and abusive!!!

  • raserapedro Pedro Rasera (@raserapedro) reported

    This is all happening in the web version of Outlook, which is _better and more modern_ than the desktop version. I don't get why @Outlook has so many UX issues. There's a golden standard for email, which is @gmail. It isn't rocket science to figure out these basic workflows.

  • rubberscotty rubberscotty (@rubberscotty) reported

    @JRubberCub @instagram @Outlook Liking this for support! Sounds terrible

  • naufalaby Naufal (@naufalaby) reported

    @Outlook It's business account. And I've encountered issue several times today

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