Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 35 |
| Martinsville, IN | 2 |
| Sydney, NSW | 6 |
| West Warwick, RI | 1 |
| Montréal, QC | 13 |
| Asnières-sur-Seine, Île-de-France | 1 |
| San Jose, CA | 6 |
| Phoenix, AZ | 12 |
| Chicago, IL | 16 |
| Nicholasville, KY | 1 |
| Chardon, OH | 1 |
| West Lincoln, ON | 1 |
| Melton Mowbray, England | 1 |
| Arlington, VA | 3 |
| Brussels, Brussels Capital | 6 |
| Boca Raton, FL | 1 |
| Aurora, IL | 2 |
| Akron, OH | 2 |
| Sarreguemines, ACAL | 1 |
| Town of Halfmoon, NY | 1 |
| Costa Mesa, CA | 1 |
| Mentor, OH | 1 |
| Peoria, IL | 1 |
| Mons, Wallonia | 1 |
| Motherwell, Scotland | 1 |
| Henderson, NV | 2 |
| Chester, NY | 2 |
| Freeport, PA | 1 |
| Mont-Saint-Hilaire, QC | 1 |
| Lisman, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
-
Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
-
ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
-
Melanie Marler (@marlermelanie) reported@Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.
-
Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
-
Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
-
Wind 24 (@ayanconq) reported@MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X
-
Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
-
Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
-
DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
-
Timothy Nichols (@nichols_ti28279) reported@jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.
-
Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
-
⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
-
Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
-
Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access