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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milton Keynes, England 1
Quito, Pichincha 26
Liverpool, England 38
Brussels, Brussels Capital 3
Sunderland, England 2
Stamford, CT 7
Marietta, GA 1
Oakland, CA 3
Shek O Village, Southern 1
Dubai, Dubai 1
Branford, CT 1
Valencia, Valencia 1
Millis, MA 1
Airdrie, Scotland 2
West Chester, PA 1
Township of Abington, PA 2
Atlanta, GA 6
Baltimore, MD 4
Villemomble, Île-de-France 5
Berlin, Berlin 1
Woodbridge, VA 12
Adelaide, SA 8
Jackson, MN 2
Bridgend, Wales 1
Township of Evan, KS 2
Huntington Station, NY 1
City of Saint Louis, MO 1
Tijuana, BCN 1
Colwyn Bay, Wales 2
Ciudad Nezahualcoyotl, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BigHorn2822
    BH22 (@BigHorn2822) reported

    @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

  • CryptoKong59483
    CryptoKong (@CryptoKong59483) reported

    How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • GMurray64532
    Gloria Murray (@GMurray64532) reported

    @outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.

  • shrenikmgandhi
    CA Shrenik Gandhi (@shrenikmgandhi) reported

    @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

  • NJohnbosco99511
    Johnboso Nnamani (@NJohnbosco99511) reported

    Why is @Outlook down?

  • TalpadySR
    Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported

    @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

  • DarcinAkin
    Dr. D. Akın (@DarcinAkin) reported

    @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

  • katrinas57
    KatS (@katrinas57) reported

    @Outlook Please, give me my legacy Outlook back! I frequently email my large family--and you took away my family contact list!!! Seriously??? Stop "improving" things that aren't broken! I work on a Mac.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • BangerZackary
    Zackary Banger (@BangerZackary) reported

    @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

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