Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 17
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
Dallas, TX 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Boston, MA 4
Toulouse, Occitanie 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • vishy150280 Vishal Biniwale (@vishy150280) reported

    @Outlook Hi, are there any reported issues with Outlook app on iOs devices? All of my users are complaining about freezing of the app and extremely lagging while scrolling through the app. The calendar icon within app is very slow to respond. Please help!

  • bgaprogrammer Jorge Ramírez (@bgaprogrammer) reported

    @PaulSvL @Outlook Same here, the app is not working properly with iOS15

  • C_M_Howard Christopher Howard (@C_M_Howard) reported

    @theslimshadyist @Outlook I’m having the same problem!

  • FoxhoundKat Katrina Kregar-Ruck (@FoxhoundKat) reported

    Email is down,I had no emails for 2 days and now the app has lost everything @Outlook trying to check my work emails and payslip 😡😡😡

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Outlook Are there any known issues with the Outlook iOS app and iOS 15? After upgrading to iOS 15, the Outlook app is no longer pulling email from my Exchange Online mailbox and I need to open the app to get the email. I also receive no notifications of new mail. App is 4.2137.0

  • PRussCoF PR (@PRussCoF) reported

    @micoolpaul @Outlook This is like the third or fourth day of this issue. It’s acknowledged in M365 portal. App update supposedly going out today once approved.

  • Chef050 Γιάνης (@Chef050) reported

    @PaulSvL @Outlook It got broken even before the iOS 15 update, I didn’t have any push notification yesterday before updating to iOS 15..

  • kcappleguy Chris Huff (@kcappleguy) reported

    @Outlook @theslimshadyist Exact same issue here.

  • capturetheloss capturetheloss (@capturetheloss) reported

    @Outlook is Outlook not working I use an android and haven't had any emails since 6am gmt

  • KonsiczkyZ Konsiczky Zoltán (@KonsiczkyZ) reported

    @coneslayer @Outlook Same issue. No notifications at all. Considering it affects work emails, this is a major problem. @Outlook

  • le_mustardman43 Le_MustardMan43 (@le_mustardman43) reported

    @FoxhoundKat @Outlook Outlook is broken as hell I have been able to log into it for 4 years

  • itsbarn Brandon Muniz (@itsbarn) reported

    @Outlook Do you have an ETA yet for when the issue with images rendering in Hotmail will be fixed? It's been awhile now.

  • VTWalt Teri (@VTWalt) reported

    @Outlook Help, plz: Images in emails not loading, just empty boxes. On Win10 pc w/Firefox, on Mac Book w/Chrome, and on Win10 pc w/Edge, same problem. "Load image in other tab" not offered as option right-clicking.

  • Nick_J_Gatti Nicholas Gatti 🇺🇸 (@Nick_J_Gatti) reported

    @Outlook The worst chatbots. the worst customer service and truly circular software. There is no way to efficiently get to the bottom of a problem. DM me.

  • rohankleem Rohan Kleem (@rohankleem) reported

    Hi @Outlook, we seem to be having some downtime, are any issues that might stop us adding a mail account? "Something went wrong" message. Thanks.

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