Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 13
Los Angeles, CA 12
London, England 11
Paris, Île-de-France 11
Seattle, WA 11
Brisbane, QLD 10
Houston, TX 10
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Melbourne, VIC 7
Toronto, ON 7
Montréal, QC 7
Liverpool, England 6
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • IDevsunny Dev Sunny (@IDevsunny) reported

    @Outlook Dear Team, I am unable to login my mail account. Please help me.

  • indranil_pawar Indranil Pawar (@indranil_pawar) reported

    @Outlook Thanks David. But I am in big trouble. Not able to recollect my PST password. Got some very important official emails there. Third party softwares are available but not trustworthy. Learnt my lesson the hard way. Thanks for reaching out.

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @Microsoft365 @Outlook Why arent there any emails in my sent emails file? This is causing massive issues in my work.

  • Jordan_Penty Jordan Penty (@Jordan_Penty) reported

    @Outlook @Microsoft your support service really needs an upgrade, ignored numerous times and completely unhelpful. Problem still unresolved.

  • wsbeck wendy beck (@wsbeck) reported

    @Outlook Last few days my hotmail email does is slow, won't delete emails, too slow to be useful. Safari browser. Help!

  • Samanth80131904 Samantha (@Samanth80131904) reported

    I've been trying to get back into my outlook account for like 2 weeks now. The only option is to "recover my account" and it's not working @Microsoft @Outlook help me!! There really needs to be another option for help

  • RefugeeNik Nikos 🇨🇾🇬🇷🇬🇧 (@RefugeeNik) reported

    People having problem signing upto #GETTR using @Yahoo and @Outlook email addresses, It seems that Yahoo and Microsoft are blocking the sign up verification emails. If you use @ProtonMail then the sign up email comes straight through.

  • sereyordan76n Sere Yordan Silaen (@sereyordan76n) reported

    @Outlook Hi, outlook for ios 15 keep getting closed in the background when going back home. Please fix it, it drained battery a lot. Thanks.

  • paul_schramm Paul Schramm (@paul_schramm) reported

    Hey @Microsoft , why can't you fix @Outlook so that when you print a month it displays a small last and next month? I don't need a small version of the current month.

  • NalamothuBc Brahmaiah Chowdary (@NalamothuBc) reported

    @Outlook Hi there, Thanks for the info but I am not able to login now. Can you please help to login my outlook, can I get a number or personal miad whom I can contact and discuss and resolve the issue. Thanks

  • alisdairmor Bob McAllister (@alisdairmor) reported

    Why is Microsoft @Outlook apparently unable to block the flow of junk phishing via the threat to close an unverified(sic) account? I had hoped that ML would kick-in after fifty block and/or report actions. It seems the "learning" is very slow, or could it be deliberate neglect?

  • manelrodero Manel Rodero (@manelrodero) reported

    @Outlook Thanks for answering. The problem was solved after a few hours.

  • studyclassics Dylan (@studyclassics) reported

    Looking forward to some evening email catch up and work. Not if @Outlook @Microsoft have anything to do with it! Attempted to get code to a Yahoo email address for login: "We couldn't send the code. Please try again." - and again, and again, and again...

  • traustitj traustitj (@traustitj) reported

    .Mac email account on Android using Outlook is so much pain in the butt. I just don't know if the problem is with Apple or Microsoft and who to quit using. It seems like Outlook for android just forgets my password at random times. How to fix this? @AppleSupport @Outlook. Help

  • MohgaKamalYanni Mohga Kamal-Yanni (@MohgaKamalYanni) reported

    When will @Microsoft allow : 1- stopping of junking valid e mails. I did everything Microsoft n the community says but in vein 2.changing the terrible glaring white background of @Outlook I am punished for complaining about the good old Lotus Notes

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