Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4
Marseille, Provence-Alpes-Côte d'Azur 4
Atlanta, GA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MRSFEEGLE Lolly (@MRSFEEGLE) reported

    @Outlook are you currently ignoring everyone with an issue with your poor service or are you just inundated with people hacked off at your inability to provide an email service

  • nycdslp dslp (@nycdslp) reported

    @Outlook error msg on outlook email ??? Anyone else having issues ?

  • Edmaister Edmaister 🇪🇺 (@Edmaister) reported

    @Outlook @MRSFEEGLE I have the same issue 😫

  • Hobihobimin 🌻 Aurore 🌻 (@Hobihobimin) reported

    @Outlook Hello! I have a problem with my Outlook email box. My gmail address was hacked and my passwords were leaked everywhere. I can't log anymore. Please help me?

  • JasonAAlmeida Jason Almeida #PowerAddict (@JasonAAlmeida) reported

    @AMulligan365 @Outlook Yea the window-ing experience needs a little work. You can double click an email to open it in its own window, but I don't use that too often. Opening separate windows can be a tad slow (since nothing is stored locally) I don't mind it personally

  • zuleima_baby77 Zuleima (@zuleima_baby77) reported

    @Outlook i Can not get any of my emails since yesterday! It says the server is not responding. Can y’all help me or fix the problem?! Even Apple is trying to help me!

  • restingm0mface Resting Mum Face (@restingm0mface) reported

    @Outlook are you having issues with your system? I’m not able to log in and I have trouble shooter everything.

  • AMulligan365 Alison Mulligan | BizApps MVP (@AMulligan365) reported

    @Worrelpa @Outlook I tried but I got the permissions issue. Do you reckon that it’s permission for the existing account or the one I’m trying to add?

  • AMulligan365 Alison Mulligan | BizApps MVP (@AMulligan365) reported

    @Worrelpa @Outlook Not having quicksteps is a problem though, as I use @LuiseFreese ‘s inbox zero method using them

  • 773services 773services (@773services) reported

    @Outlook Tried signing into my school account and get "We tried to update your password, but couldn't sync with your workplace because of a network problem. Try again in a few minutes. If it still doesn't work, contact your admin and provide the detailed error information."

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @BillGates while you are spending millions on your birthday (congrats) your awful new @Outlook website is not working as I type

  • al_Moath_ ✌️Muath (@al_Moath_) reported

    @Outlook I have a problem that started appearing after updating to Windows 11 It hangs, freezes, and restarts again He asks whether he was brought back from the stopping point or restarted I’m sing office 365

  • paulrobichaux paulrobichaux (@paulrobichaux) reported

    @SuperTekBoy @Outlook Windows has been fine. I guess I do need to just start spamming @RossSmithIV 'cause subsequent builds haven't fixed the issue.

  • SuperDooper88 ChrisPydtank (@SuperDooper88) reported

    @etysontx @Outlook I believe Google does not use Folder Structure like Microsoft Outlook uses. The emails are essentially "labelled" or "Marked". So when making folders in Outlook App for Gmail, it's why youay have issues. Realized this issue when migrating a Gmail to Outlook Account

  • Alexrecosteve Alessandro Rocco Steve (@Alexrecosteve) reported

    @mannisahota @Outlook That's so sad, i had similar issues, i contacted the support team but didn't get any response but lucky enough i met @ recovery_key0 on Instagram, he help me recover mine

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