Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 14
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Marseille, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Melbourne, VIC 6
Chicago, IL 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Camden Town, England 3
Rochester, NY 3
Traralgon, VIC 3
Sterling, VA 3
Madrid, Comunidad de Madrid 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jr3151006 JR3151006 (@jr3151006) reported

    @Outlook When Ms will fix Ms Outlook for Android, the annoying way to navigate on folders without EXPAND/COLLAPSE function??? >>>> I HAVE A LOT OF FOLDER/SUBFOLDERS

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 @Outlook How long until you fix it's ability to update day & time since the feb update reduced functionality?

  • thesmart John Smart (@thesmart) reported

    @CarmenCrincoli @SteveAndrews I had meant my comment more in the royal sense. Just can’t believe no one in @Outlook has bothered to fix it in 20 or whatever years.

  • 618legitboss Kellen B (@618legitboss) reported

    @Outlook you need to fix your settings so users can send attachments without issues. For some reason, I can’t send attachments to important people and the files are not a big size.

  • BriggsAlexa Alexa Briggs (@BriggsAlexa) reported

    @esmahanyyc @Outlook I had that problem a couple weeks ago and it was so frustrating. Switched to a different browser.

  • BelovedPhoenix Michael (@BelovedPhoenix) reported

    @Outlook @24_39_78_8 I have the same issue. My username and password are correct but your stupid system won't let me in. I don't text.

  • dangrafty graftkicks 👞 (@dangrafty) reported

    @AGARWAL_AANCHAL @Outlook I was hacked too had the same issues with my outlooks account support don’t help at all but i got mine back last week, message daniel_hacks001 on instagram he helped me do it...

  • StephanieRugero Stephanie Rugero (@StephanieRugero) reported

    @Outlook are you dead? You are not working here. I cant acess my email.

  • BruceFunds 😷 Masked 😷 B r u c e F u n d s ® (@BruceFunds) reported

    @mlancia @Outlook Yes that's always an issue. So they have us also fill out a group spreadsheet. And it still isn't completely accurate.

  • BecauseUAreHere Magic Whitney PetPro (@BecauseUAreHere) reported

    @M365Chap @Outlook Eventually, yes. Took a week, one recurring hydration error and another tech to walk me thru PowerShell commands, but we got it.

  • MelanieMRoth Melanie (@MelanieMRoth) reported

    @Outlook can you guys help me? I can't loggin to my self hosted email via the app on my new phone. My old phone works fine, computer works fine, but the app keeps saying it can't connect to the server.

  • Ind_Consumer indian consumer (@Ind_Consumer) reported

    @Outlook website. no error message, just have to keep clicking before it actually logsoff

  • auguII_a Augusto's (@auguII_a) reported

    @hotmail also @outlook not working to send e-mail on 20210409 1400Z [ EST = 1000 ] I Used Yahoo and this service worked ok

  • goelshourya SHOURYA GOEL (@goelshourya) reported

    Shifted from @Outlook to @gmail since most of the apps allows login directly. This is how lazy users are when it comes to adapt Internet products. #userexperience #internetproducts #ProductManagement

  • Jasont72 Jason tulip (@Jasont72) reported

    @Outlook is your emails down ?

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