Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook @SkKershaw This is suddenly affecting several customers. It’s an issue on your end not ours

  • JustxMexJosie Josie (@JustxMexJosie) reported

    @LUVORATORRRRRY @Outlook Yup, very obv spam and phishing emails are getting in my inbox instead of going to the junk folder. I report each of them but it's annoying and very obviously an Outlook issue when you look at the tweets directed at them

  • MathBardt Math Brdt (@MathBardt) reported

    @Outlook Hello, i don t receive my email since yesterday afternoon either on the app or the the website. I don t know what the problem is…

  • cullerz9 Rach (@cullerz9) reported

    @Outlook There’s a tonne of junk emails coming into my hotmail inbox all of a sudden. I can see lots of others reported the same. Any update on a fix?

  • SXMRob R Vail (@SXMRob) reported

    @Outlook your spam filters are not working. Please fix. I used to get hardly any. Now it’s 5-10 per hour. Please get someone on this.

  • SkKershaw SK (@SkKershaw) reported

    @Outlook This has literally never been a problem before. What's changed???

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Richyc89 @Outlook @MicrosoftHelps Shocking isn’t it. Never been an issue before yet suddenly I’m getting all the spam in my inbox

  • MsDiamondPearl Diamond Pearl (@MsDiamondPearl) reported

    @Dice_Guy @Outlook I was wondering! It’s insane how much crap I’m getting, and I can’t turn off notifications as it’s my business email… @Outlook please fix this!

  • dropthearrow Ryan (@dropthearrow) reported

    @Outlook Is there a problem with the spam filter? Over the last few days I've been getting hammered with spam. Blocking the domain names does not appear to be working. @MicrosoftHelps

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook are your junk filters broken? why am I suddenly getting all the junk emails in my inbox instead of junk folder?

  • Richyc89 ItsRichard (@Richyc89) reported

    Please fix your spam filters @Outlook @MicrosoftHelps

  • GY1Matt Matt (@GY1Matt) reported

    Still ignoring this issue of providing false information @Outlook? What a shambles of an organisation you truly are. I'll begin shifting all my e-mails to a non-Outlook account over the weekend & cease using your service.

  • yahoo201027 Martinez Julian 🌹🌻 | #AnimationIsForEveryone (@yahoo201027) reported

    Can the people over at @Outlook @Windows fix the issue with the spam messages? Because I can't be the only one who had to deal with junk mail being sent to the main section and NOT where it should it belong where all junk mail is at? This has to be fixed.

  • MHartleyGD Molly Hartley (@MHartleyGD) reported

    @_shoesoff @Outlook Mine is exactly the same! Lots of emails with "-" (dashes) in them. I thought it was something I must have done but I'm kind of pleased someone else is having problems

  • wisestriker01 Henry (@wisestriker01) reported

    @Aluminum54 @Outlook i had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @_hackerdark01 here on twitter and he helped me

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