Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 40
Paris, Île-de-France 16
Madrid, Comunidad de Madrid 14
London, England 13
Sydney, NSW 7
Fulham, England 7
New York City, NY 6
Minneapolis, MN 6
Toronto, ON 6
Las Vegas, NV 6
Chicago, IL 6
Dallas, TX 6
Woodbridge, VA 6
Exeter, England 5
Perth, WA 5
Santa Ana, CA 5
Manchester, England 5
Marseille, Provence-Alpes-Côte d'Azur 5
Denver, CO 5
San Diego, CA 5
Seattle, WA 5
Ashburn, VA 5
Bristol, England 5
Southampton, England 5
Los Angeles, CA 4
Miami, FL 4
Mesa, AZ 4
Inta, Komi 3
Atlanta, GA 3
City of London, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkVuitton MoneyMark (@MarkVuitton) reported

    @Outlook is Hotmail servers down?

  • SmoggyLamb49 SmoggyLamb (@SmoggyLamb49) reported

    Hey @Microsoft! Do you want me to dump this @Outlook app from my Android phone, too!? Then quit asking me to sign in to my Hotmail account every 15 minutes! Where's the option for "keep me signed on"!?

  • houdave David R 🇺🇸🏳️‍🌈🇺🇦⚛️ (@houdave) reported

    @mozthunderbird @Outlook That would be me! Finally got to where MS blocking TB from server. On my activity panel it is Outlooks own servers that are causing this. I sent an email to report issue. No response. Uninstalled Outlook acct from TB then reinstalled. Working again. For how long???

  • sopphiexxx Soph (@sopphiexxx) reported

    @Outlook I haven’t received any emails in a few days, nor can I send them. On my Mail app on my iPhone it says ‘account error’, I have tried deleting and signing in again and it is still the same. Nothing new is coming through on the app or on browser either. Please help 😫

  • iammrdom oh. so. andrew (@iammrdom) reported

    @robmckenzieuk @Outlook 🫤 oh dear, well we definitely tried to troubleshoot the problem.

  • sbadtaf Mr.d҉c҉h҉z҉ (@sbadtaf) reported

    .@Outlook while I am a big “computers down can’t help you” type of guy I actually gotta get work done this Monday. If y’all could get your DDOS attack under control I would greatly appreciate that.

  • shekinahtweets 🧜🏿‍♀️ (@shekinahtweets) reported

    @Office @Outlook why is it so hard to select my time zone in IOS 15??? Ridiculous. This should be an easy fix. You need to update all your help materials

  • itsnira_ ś (@itsnira_) reported

    I also need @Outlook to be down right now!

  • vickyjo Victoria Walberg (@vickyjo) reported

    @IntuneSuppTeam @Outlook @MicrosoftTeams Any update please? I tried reinstalling earlier this week and it was still broken. I saw lots more negative reviews on the Play store indicating this was still an issue. It is CP - removing Outlook didn't chang/fix the problem with Adobe, removing CP resolved it (again). Thanks

  • OGrilledcurry Biscuits (@OGrilledcurry) reported

    @Outlook I am unable to receive emails on th emobile app or my desktop - still able to send them. Had someone send an email from my account to all contacts in a phishing attempt just prior to this issue. Can someone please help?

  • cmart7171 Cheryl (@cmart7171) reported

    @ZachArbeitel @Outlook @MicrosoftHelps I am having same issue as well with outlook web emails

  • chocol8drop__ Dee🇩🇲 🧚🏾‍♀️ (@chocol8drop__) reported

    @Outlook you are on the fritz today!! Deleting my hippa sensitive emails and not allowing me into my drafts. Is there some issue we should be aware of?

  • damgacigamze dmgmz (@damgacigamze) reported

    Is there any problem in @Outlook or it’s only me?I wait for decades to open my word doc in browser.And internet speed is good

  • vmbrxd flynn (@vmbrxd) reported

    Is there anyone cannot login microsoft outlook ? I cannot verify the account cus i cannot rmb the verify email for sending code and the outlook system for sending code via tel. no is broken how can i recover the account 😭 #outlook #hotmail @Outlook

  • janetehealy1 janet healy (@janetehealy1) reported

    Thanks @Outlook closed my email down and locked it because i cant answer your questions like who i sent my last emails to. My crime forgetting my password sorry im a bit stressed right now with a cancer diagnosis. Now have to do new email and change it in all my contacts !!

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