Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 13
London, England 12
Los Angeles, CA 12
Paris, Île-de-France 10
Seattle, WA 10
Houston, TX 10
Liverpool, England 9
Brisbane, QLD 9
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Melbourne, VIC 7
Toronto, ON 7
Montréal, QC 7
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PhalinShah Phalin (@PhalinShah) reported

    @Outlook Sure, it is working now. There was an issue with the internet provider at work which was causing certain sites to not open.

  • GreedoMaclunkey JediRocks (@GreedoMaclunkey) reported

    Looks like it's bye-bye to @Outlook from me. Not been able to access my account for 3 days now. Just keep getting the same error: err: Error: Failed to load javascript. esrc: Script et: ClientError Used two different devices, cleared caches and tried several different browsers.

  • sksingh3107 Shashikant Singh (@sksingh3107) reported

    @MicrosoftTeams @Outlook Dear Microsoft, Teams and outlook are not working with VPN. Kindly check! #msteams #microsoftteams #outlook

  • nickstenning Nick Stenning (@nickstenning) reported

    Sure, @Outlook, it’s ok that forwarding is broken this morning. I didn’t really need to forward that email. I see you, looking out for my colleagues’ inboxes.

  • trondhuso Trond Husø (@trondhuso) reported

    Outlook for mac - new version (as of October 2020): "Only server rules are available, client rules are no longer supported." That is what I call an upgrade @Microsoft @Outlook ... Hope you do something about it. Smells like "move from imap to ms technology.."

  • Ecru88 Ecru (@Ecru88) reported from Ontario, California

    @Outlook good morning, my work email I use for Microsoft outlook is not working properly. I can send emails, receive automated emails, but I cannot receive emails. Can I get some help please.

  • bluechrism Chris Martin (@bluechrism) reported

    @Outlook Looks like I should have followed the instructions to click for more on the server. Not used to messages nor showing up locally and a co-worker said they wouldn't think that would have helped either. Anyway, problem solved. Thanks for responding though.

  • EllenaJohnston Ellena Johnston (@EllenaJohnston) reported

    I have given you all my info and life story. I’ve even gained access and changed the password? All I want to do is change an old number so you stop directing me through HELL and you won’t allow it. Your system is bugged. I am told it is technology. So fix it! @Outlook

  • bellarifah Bea🕊 (@bellarifah) reported

    @Outlook Hi team, gud day to you.I hv trouble access to my email, i just logged in to my nu phone,and i forgot my email password and no longer hv access to get the code,and now my email is blocked,i tried to unblock it but fails till now,i still can access my email on my oldphone

  • Real_Dilip Dilip Kumar (@Real_Dilip) reported

    @Outlook please check dm I'm having issues with outlook

  • Vikas_Salve Vikas Dilip Salve (@Vikas_Salve) reported

    @Outlook Thanks for reply Actually I did archive my some mail so far this issue no longer present but I don't understand why I'm getting this error where u screenshot u can see it fair enough memory can you please give me clarity on this ?

  • sfallows Sean Fallows (@sfallows) reported

    .@Outlook why do I pay for your 365 if I have more trouble setting up an exchange account than I do on my phone.

  • Pattho23 Padderoni (@Pattho23) reported

    @MicrosoftHelps @Microsoft @Outlook Hi, one of my hotmail accounts cant send emails as they are all flagged as spam. "Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'" I need my email, can you please help me?

  • GeraldRTamayo1 G.R. Tamayo (@GeraldRTamayo1) reported

    Is @outlook mail server down today? I can't receive mail on my outlook email account.

  • GeraldRTamayo1 G.R. Tamayo (@GeraldRTamayo1) reported

    Is @outlook mail server down today? I can't receive mail on my outlook email account. #Microsoft #OutLook

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