Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • vivianvolz Vivian Volz (@vivianvolz) reported

    My Outlook 365 server is down, and what I don't understand is, where is the outrage? @outlook @Office365 is this a localized phenomenon? It's a terribly inconvenient week for my whole team to be limping through email-land!

  • maxstocks69 me (@maxstocks69) reported

    @Outlook your app down?

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    @Outlook And no outlook, I am not going to your stupid support page before you reply that, you are a part of one of the the biggest software companies in the world, fix your crap

  • EvaNishimwe Eva (@EvaNishimwe) reported

    @Outlook hello. I haven’t been able to receive emails on either of my apple devices since upgrading to iOS 15 in September without opening the app to retrieve. It’s really inconvenient! Is there a fix for this yet?

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • ericdavidsonsrq Eric Davidson (@ericdavidsonsrq) reported

    @Outlook Is there an issue with your Hotmail service ? I am missing emails that are sent me ???

  • itsDanBull Dan Bull (@itsDanBull) reported

    @Outlook Hi, I'm in the middle of an important campaign with a client, we're liaising using my Outlook account, which - again - is having issues connecting to the server. I've asked this before and never got an answer - why should I stay with Outlook? Can you answer that?

  • Maria62640456 VeganMaria , #UBI , #RBE , #VenusProject (@Maria62640456) reported

    @Outlook is sending emails from MSN News to the Junk Folder even after i have repeatedly selected don't send to junk folder. Fix Outlook or Bring Back #Hotmail . @Microsoft @MicrosoftHelps

  • PDD1970 Danny Davies (@PDD1970) reported

    @Outlook UPDATE - Just tried searching for an email which was received this morning. No results returned. Tried searching my inbox for the letter 'e' - one result returned. Looks like the search feature is completely broken within the Outlook app (classic layout).

  • lisa_schroeder Lisa Schroeder (@lisa_schroeder) reported

    Why does my calendar say Christmas is observed on Friday the 24th but New Year's is observed Monday 1/3. This makes NO sense. @Outlook, this has to be an error, right? Google tells me 12/31 is the observed Federal holiday for New Year's Day.

  • sanj1force S.Kumar (@sanj1force) reported

    @Outlook Phone app not working properly

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • T_Ortelt Tobias R. Ortelt (@T_Ortelt) reported

    @MKposowa Please keep me in the Loop - I have the same problem @Outlook

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