Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Sydney, NSW 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Minneapolis, MN 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Houston, TX 6
Brooklyn, NY 6
Chicago, IL 6
Calgary, AB 6
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • blessthebeast Bless The Beast Animal Rescue Foundation (@blessthebeast) reported

    @yviepering @Outlook Me too! Been trying to login for hours. Nothing on their website is posted about a worldwide outage. I had to go to the News to figure it out. Nothing but the best for us customers!!! I’m FUROIUS!!!

  • Bella_Astro ✨Claire-a-bella✨ (@Bella_Astro) reported

    @kath79 @Outlook Mine is still down too. When I try and log on, on the computer mine says it's a server issue 🙄 I'm now getting email notifications on my phone but when I try and open the email it says, 'couldn't open file'!

  • blessthebeast Bless The Beast Animal Rescue Foundation (@blessthebeast) reported

    @bravetofu_ @Outlook @Microsoft I having been losing my mind for hours trying to login. Nothing reported like you said. I’m beyond FURIOUS!!!

  • PabloRocket666 Pablo666 (@PabloRocket666) reported

    Im curious to see how many users will switch from @Microsoft @Outlook after this #outage To be completely honest i believe they deserve to lose thousands. The handling of the entire #outlookoutage by #microsoft is pathetic

  • blessthebeast Bless The Beast Animal Rescue Foundation (@blessthebeast) reported

    @BoratRobert @Outlook Agreed! I’ve been trying to login for hours. Nothing from Microsoft, stating there is a worldwide outage. How does this happen?! I had to Google to see if there was an outage. It is an embarrassment!!!

  • StevenH_37 Steven Henderson⚜️ (@StevenH_37) reported

    @Outlook how long will it take for you to fix the issues? This is literally ruining my work day, sort it out!

  • QAThomasNoUnity Thomas Petersen (@QAThomasNoUnity) reported

    10 hours complete outage on Outlook and @Outlook can't send out a status update.

  • ShogunCharlie Stiglitz (@ShogunCharlie) reported

    The fact that there is no online mention of @Outlook being down worldwide and no support from @Microsoft speaks volumes. Time to **** that paedo off.

  • sheritzy Shez (@sheritzy) reported

    Is @Outlook down because I can't access any of my emails

  • BodaciousGerm41 Preston Ireland (@BodaciousGerm41) reported

    @Outlook how long can we expect servers to be down?

  • Vip2Singh VS (@Vip2Singh) reported

    @Outlook @brass_neck2 It’s not “maybe” …users are going crazy…no one able to login to their mailbox

  • please_be_human whats_in_a_name (@please_be_human) reported

    @bravetofu_ @Outlook @Microsoft It's down for last 8+ hrs. now 😠 Why don't MS leverages their AI tech innovation to monitor & resolve their infrastructure/cloud preemptively. I guess their AI B***S*** is all for marketing and hyping their so-called innovation.

  • N1ne_Tails137 Michael (@N1ne_Tails137) reported

    @Outlook I tried accessing Outlook, but it's stuck on the blue envelope icon, despite finishing loading. I then refreshed it, and got the Error 500 message: We can't get that information right now. Try again later. I cleared my cache and cookies and that didn't help.

  • alestawastaken gods favorite (@alestawastaken) reported

    i cant login to my valorant account fix this @Outlook

  • horsley262 Nick Horsley (also @horsley262.bsky.social) (@horsley262) reported

    @Outlook @BBCNews Why is there no piblicity about the problems with accessing emails. I have lost my email accounts and as such cannot download or get access to my concert tickets....What is going on!!!

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