Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Denver, CO 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Los Angeles, CA 8
Montréal, QC 8
Las Vegas, NV 8
Toronto, ON 7
Santa Ana, CA 7
San Diego, CA 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Dallas, TX 6
Sydney, NSW 5
Calgary, AB 5
Sacramento, CA 5
Jacksonville, FL 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Ashburn, VA 5
Charlotte, NC 4
Kansas City, MO 4
Phoenix, AZ 4
Boston, MA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Choco__boi robert (@Choco__boi) reported

    @VoyagerFL @Outlook Fix the spam mail issues.

  • sflone SFL Commissioner (@sflone) reported

    @Outlook Hello, wanted to ask, is there any recommended action for handling an issue I've had using the online version with a Safari browser where messages "can't be sent right now"? Seems like this has increased in prevalence in the last month on my accounts. Thanks!

  • EllenvanAken Ellen van Aken (@EllenvanAken) reported

    Hi @Outlook, we have issues with email signatures suddenly (sometimes) no longer being added to emails by default. Are you aware of any issues?

  • Lidz_129 Lidz (@Lidz_129) reported

    Hi @Outlook, I have a work e-mail and a uni e-mail. When I log out of one and try to access the other, outlook forces me to sign in to the one I’d previously accessed. It’s super frustrating! How can I avoid this happening?

  • Suzz101 Aradia- Suzzannee144 (@Suzz101) reported

    @Outlook I deleted the account yesterday and uninstalled Outlook, but the hacker is still sending emails from my account doing the same thing. Today this message from a friend:Your email address is still emailing people and asking for money! How to fix this?!

  • VoyagerFL Mitch Martin (@VoyagerFL) reported

    @Outlook Fix your Big Spam and Plishing Big problems!!

  • g_goodinson Helga G (@g_goodinson) reported

    @Outlook My partner has been locked out of his acoustic for WEEKS! The troubleshooting advice is more trouble than it’s worth. He’s filled in form after form after form and he’s still locked out! He’s telephoned and he’s been told to ‘wait for the email’ this is now weeks????

  • jfahler Joshua Fahler (@jfahler) reported

    @MatthewJBusch Even worse when it is set by default in the web version of @Outlook (at least on the server/version our school uses - my university has a different web version that we should probably switch over to soon)

  • ckulkarni7 Chaitanya Kulkarni (@ckulkarni7) reported

    @Outlook can we fix the zoom in Outlook 2016?

  • AllxHailxKenny #PRE | Kenny (@AllxHailxKenny) reported from Sullivan, Missouri

    @Outlook really needs to get with me on this issue for real. Over this!

  • jlibion Jérémy Libion (@jlibion) reported

    @Outlook many Outlook app still not working from 8h ago and no sign of tweet about this from you? Do you not know many worker losses precious time because of this outage?

  • Dragonknight012 LJKING👸🏽🤴🏾10 (@Dragonknight012) reported

    @Outlook is your app broken because I can't even use the app please help me

  • andyrobertshull Andy Roberts 🎗 (@andyrobertshull) reported from City of Kingston upon Hull, England

    Anyone know of any issues with Google and Outlook apps? Can't get them to open! @Google @Outlook

  • Mattkparsons Matt (@Mattkparsons) reported

    @Microsoft can you guys fix the @Android problem with @Outlook sending pictures inline rather than attachments? You guys are going to see much more downloads once you do.

  • Mr_Senanu Mr.Senanu (@Mr_Senanu) reported from Accra, Greater Accra Region

    @Microsoft is there an issue with @Outlook on iOS? I do not receive email notifications anymore

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