Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alcázar de San Juan, Castilla-La Mancha | 36 |
| Paris, Île-de-France | 19 |
| London, England | 10 |
| Madrid, Comunidad de Madrid | 10 |
| Quito, Provincia de Pichincha | 7 |
| Exeter, England | 7 |
| Fulham, England | 7 |
| Santa Ana, CA | 6 |
| New York City, NY | 6 |
| Las Vegas, NV | 6 |
| Seattle, WA | 5 |
| Ashburn, VA | 5 |
| Perth, WA | 5 |
| Miami, FL | 5 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Toronto, ON | 5 |
| San Diego, CA | 5 |
| Québec, QC | 4 |
| Brooklyn, NY | 4 |
| Clamart, Île-de-France | 4 |
| Inta, Komi | 4 |
| Orléans, Centre-Val de Loire | 4 |
| Denver, CO | 4 |
| Montréal, QC | 4 |
| Southampton, England | 4 |
| Sydney, NSW | 4 |
| Manchester, England | 4 |
| Mesa, AZ | 4 |
| Bowling Green, KY | 3 |
| Leicester, England | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Paul C
(@PaulGC84) reported
@Outlook are you still having issues with retrieving emails from IMAP accounts? The issue seemed to be fixed albeit temporarily. Now every few hours I’m being asked by the app to login to my IMAP account? Are you able to assist with this?
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Nooriena Davids
(@NoorienaD) reported
@Outlook is there still a problem with the email portal?
-
Daniel Goldberg
(@prof_goldberg) reported
Come on @Outlook -- new Outlook for Mac has been out for a WHILE now. It's way past time y'all re-integrated basic Tasks back in to the program. I don't want to install and use a new app ("To-Do"). Fix it.
-
James McDermott 🌈
(@jamesliammcd) reported
@Outlook hello! for the last 24 hrs, when I reply to emails from my hotmail account, I receive the email 'Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Do you have any advice on how to rectify this? Thanks
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Vatzlav
(@Vatzlav) reported
Help! @Outlook I’m a Mac User and I can’t receive mails from one specific domain. I already access through a Windows PC and put the domain and the email addresses in the Safe Recipients list but it’s not working. Help please!!!
-
Joe Carlyle
(@wedoAzure) reported
@thommck @Office365 @Outlook This happened to me a few weeks back, it also tied in with Outlook not working properly anymore. Had to reset. Hasn't reappeared since. iOS
-
RyanCartier
(@RyanCartiers) reported
from
Calgary, Alberta
@Microsoft365 I called #customersupport and they said they cannot help with the app, use @outlook support – who is incapable of finding the ticket, doesn’t address the problem, repeats the same questions over despite the answer already being provided - and then asks me how they did.
-
Shikhar Anand
(@am_shikhar) reported
@Outlook I want a feature wherein I can reply (all) with a meme rather than writing down long lines to explain. #memesdaily
-
Safra Anver
(@SafraAnver) reported
@Dhivaagar @gmail @Outlook I find managing emails, tasks to do very messy on it. Sometimes emails go missing too or hidden which is annoying. I don't know if it's a 365 issue. On Gmail it's so easy to find whatever you need.
-
Shamira Port-Louis
(@shamster24) reported
@Outlook how do I fix my account? Someone from Vietnam tried logging in to my account and now I can't fix it, nothing's working!
-
Jakob Schaefer
(@Jak0b_S) reported
Hey @Outlook Team and @MicrosoftHelps , now my tickets are closed the third time without any communication. How could this be possible, and how should I resolve my issue now?
-
Angie kuaile-Filkins ®️™️♻️♥️🚂🗽
(@AngieKuaile1) reported
@Microsoft @Outlook I keep getting emails for people other than myself!? There’s a problem! What do I need to do to get it fixed? @GovRonDeSantis for checks and balances
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Graywulf Says #KidneyforMinty!!!
(@8ballbrad) reported
@Outlook Is Outlook Live down? I haven't gotten any emails since friday, and I'm awaiting a verification email.
-
Daniela Chirinos P.
(@DaniChirinosP) reported
@Microsoft365 @Outlook Hi there :) is there something wrong with your server? Cant seem to attach a file to my emails
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David McCarter - Available for work June 7th!
(@realDotNetDave) reported
I don't know about you, but the font in the new @Outlook search box is so small, I can barely read it! Also, the my autocomplete of email addresses is broken too. :-(