Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 17
Paris, Île-de-France 16
Miami, FL 15
Exeter, England 11
Montréal, QC 10
Los Angeles, CA 10
London, England 10
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Marseille, Provence-Alpes-Côte d'Azur 4
Manchester, England 4
Columbus, OH 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • srivi20 Srivats Lakshman (@srivi20) reported

    @MicrosoftHelps @Outlook is your server down? Unable to access my email via browser…

  • kaclaros Katherine (@kaclaros) reported

    @Outlook please help me fix outlook on my Mac, it won’t let me send/receive emails & my internet research is not helping😭

  • thommck Thom McKiernan ☁️🛡️💻 (@thommck) reported

    @markwilsonit @Outlook Also, reminds me of when I used to install Outlook as a Windows service on a server to send scheduled emails back in the day

  • StephanieBWard_ Stephanie B. Ward (@StephanieBWard_) reported

    For the love of god @Outlook please fix the Ignore button Why are you immediately back like hey!!! you should Double-check!!! I already double-checked and No, I would not like a comma there but this pushy blue underline won’t take No, for an answer

  • NilanjanS नीलांजन | Nilanjan (@NilanjanS) reported

    Hi @MicrosoftHelps @MicrosoftIndia @Outlook facing problems with outlook server unable to download mails since 28th January either of mobile or notebook. Is there any issues with services in India?

  • CannabisKerry NorCalWeedGal (@CannabisKerry) reported

    Dang, too bad no one @GoDaddyHelp understands their own technology anymore. Literally 11 hours with them so far to simply sync @Outlook with gmail 😳 AND THEY NEVER SOLVED THE ERROR MESSAGE PROB! Truly unbelievable. #theworst #CustomerExperience #customerservice

  • PowersCoke Blue Diamonds (@PowersCoke) reported

    @Outlook Unable to send or recieve emails for multiple days, whats the issue? Cheers.

  • brownstone1892 Carl Paulsen (@brownstone1892) reported

    @ochostrike @Outlook User error. Never rely on Outlook to send emails...

  • ifrhv3 I. (@ifrhv3) reported

    Locked out of my @Outlook account and the help articles tell me in order to recover my account I have to sign in. FFS. 😩

  • Jamie619Jamie Jamie (@Jamie619Jamie) reported

    @Outlook can't login in to my email account

  • BlondeLogically LogicallyBlonde (@BlondeLogically) reported

    @Outlook could a human help me please? I have been going round in circles trying to unblock my e-Mail account - I have sausage fingers and typed my password incorrectly. Your virtual help won’t help me unless I can sign in, and I’m not getting a response from the reset process🤪

  • BlondeLogically LogicallyBlonde (@BlondeLogically) reported

    @Outlook Could you perhaps advise why I’m not getting the e-mail response in the 24 hours stated to my other e-Mail address? Why is that process not working? Submitted all the information and then nothing? It’s a bit 💩

  • ClaudiaWotsits Claudia Watson (@ClaudiaWotsits) reported

    Anybody else having problems receiving emails on their @Outlook account?😖

  • pavikanagu கனகு... (@pavikanagu) reported

    @Outlook i regret that I have used outlook email for my communications. I cant access my email account coz you don't trust my login. But u fail to provide verification method. You are not sending verification code at all.

  • liam_happe Liam Happe (@liam_happe) reported

    @Outlook Fix your junk mail blockers on outlook urgently please. The amount of junk mail and scam emails getting through lately again is nothing short of staggering. It's the worst of all email providers. I get 10 junk emails everyday without fail. Not good enough whatsoever Microsoft!

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