Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 08/02/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Website Down (17%)

    Website Down (17%)

  3. Errors (12%)

    Errors (12%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Sign in
United StatesSeattle Sign in
United StatesFalls Church Sign in
MexicoNuevo Ideal Sign in
United StatesIndependence Sign in
GreeceThessaloníki Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Johnson1 Lord Johnson (@Lord_Johnson1) reported

    So @Outlook / @Microsoft decided to just shut down my hotmail account for no reason. Even after putting recovery details, I can't access my account. Wtf ?

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @MeiLara1 @Outlook I too have that problem

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @_Cris169 @Outlook This is universal problem

  • hardyrj Ryan Hardy (@hardyrj) reported

    @Outlook been unable to login to my outlook email on my PC for several days now, always says “try again later” , “we can’t sign you in right now. Please try again later”

  • ryumitsuaki Louie McBlue (@ryumitsuaki) reported

    @Outlook Since last update the Outlook app no longer fetches or sends emails on Android. I still get login prompts when logging on via desktop though. Any fix coming?

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    @Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    .@Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    .@Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    @Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • kenzo_staelens kenzo staelens (@kenzo_staelens) reported

    @guts2309 @Outlook Had the same issue—@Metrix_techz fixed it for me

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @xboxuk @Outlook I haven’t received my code after redeeming my points, it’s been more than 20 minutes, it’s normally instant, is there issues?

  • maggieofthetown Maggie Lovitt (@maggieofthetown) reported

    @ifollowedfires @Outlook The gmail app which has terrible UI

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • elanasalet Mhm! (@elanasalet) reported

    @Outlook what’s with the slow processing!??? Not deleting things… screwing up MORE AND MORE?????? And the new outlook don’t f-ing get me started!

  • Tbegna1992 ABT (@Tbegna1992) reported

    @Outlook Need help. I have exhausted all possible remedies. Issue with Outlook App not loading messages on computer and won’t add back into app.

  • Tbegna1992 ABT (@Tbegna1992) reported

    @Outlook Issues with outlook app on Mac and iPhone. Use 2 email accounts in app. Reset password for 1 account. Now having issue accessing that account on computer and phone. Help please.

  • electionboy Dan Fonda (@electionboy) reported

    @KevinVuongxMP @Outlook Gosh! Sorry you’re having these problems, I moved to gmail two years ago after three decades of Outlook and I loathe it. Give me outlook any day.

  • sandipkumbhar27 Sandy (@sandipkumbhar27) reported

    @Outlook I'm not able to login to my account. It was working well with multiple devices but causing issue now and even after resetting I'm not able to login. Please help.

  • AnoopSi08533041 Anoop Singh (@AnoopSi08533041) reported

    @Outlook Hi team my personal Outlook account has been locked and I am not able to reset the password because getting a code over the phone is not working. Please help me need to login urgently.

  • Ankit__DeV Nagasai (@Ankit__DeV) reported

    can’t able to use teams and outlook in ios 26 public beta 1. please fix it @AppleSupport @MicrosoftTeams @Outlook

  • PhoenixUp_999 #REJECTTHISREGIME (@PhoenixUp_999) reported

    @Outlook Trying to login to my account but it says too many requests, what could be the problem?

  • micahthacker Micah Thacker (@micahthacker) reported

    @GOTORONIWOOD @Outlook This isn't just a glitch it's a betrayal of trust. While Microsoft gives canned responses, @AJTheTech actually digs into these cases. Many have recovered data through him after similar nightmares

  • Nirka01 Nirka (@Nirka01) reported

    @Outlook @AppleSupport Guys - i am facing technical difficulties while configuring Outlook/Hotmail.com account on native iOS Mail app on iphone 16 pro. It was working fine but got abruptly stopped. Now whenever i try to configure hotmail is giving me an error Too Many Requests

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook you guys need to fix the new desktop outlook. You want to force us to use something that needs a lot of work. This is basically the web outlook, which in itself is trash.

  • arc_Serioun Sisi Seun (@arc_Serioun) reported

    @Outlook why is my email still locked even after I have filled out the forms twice. Is a crime that I opened an email for very important matters? What kind of problem is this????

  • boomtingl BoomtinglI (@boomtingl) reported

    @TeachREEthics @Outlook I've got the same problem. Did I say something wrong? It's like they cut you off for thinking or something? I bought a subscription to overcome the Onedrive extortion for more storage and they can't make it work.

  • spongedocks spongedocks (@spongedocks) reported

    @Outlook your system sucks, nothing but problems since I bought 365 a couple of months ago and support is not responding at all...what gives?

  • asifrehmani Asif Rehmani (@asifrehmani) reported

    @Outlook Microsoft Outlook is such a great tool used by so many. Not sure why you guys are messing it up with the "new" Outlook. That experience is so slow... I've tried to go a couple of times now and keep on going back to the "older" Outlook.

  • cxlifornication no (@cxlifornication) reported

    @Cap_KB @Microsoft @Outlook having the same issue except they’re refusing to get back to me 🥰