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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (62%)
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Website Down (23%)
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Errors (15%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Errors | ||
Sign in | ||
Sign in | ||
Sign in | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Taz 泰秀樂 (@tazorack) reported
@Outlook when can you guys fix the new outlook desktop program so that it can function and have the features of the old outlook program you took from us? It still is struggling to paste excel charts and this is an issue I reported for over more than a year.
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del (@delbani1) reported
@MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem
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Midhun (@M1dhun_P) reported
@Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that
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Assiah (@Aza09100) reported
@ginez_17 @Outlook same issue, have you find a fix ?
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Resist and Persist (@chrsdcook) reported
@Outlook PLEASE fix search function on Outlook/Hotmail ASAP! I am unable to search emails and respond to earlier emails and threads and it is disrupting my work! Tons of other people complaining about same problem. Please fix ASAP thank you!
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the pseudokings (@pseudokings) reported
@Outlook fix your ******* app on Android. I should have received 2 order confirmation emails today but haven't got either. And yes, I checked your insufferable junk mail folder that half of my important emails end up in no matter what settings I change or accounts I white list.
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Janie Ho • NYC 🍒 (@janieho16) reported
@Outlook Does anyone have this issue with Outlook email app? 6x in months On top of that, outlook/.com emails go to junk or don't deliver a lot Body of my mobile app email draft is blank upon opening the draft This is really disatrous and detrimental. This is in MSFT forums a lot, too
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Farah (@iamfarahhhhhhhh) reported
@ifeanyi_aguzie @MicrosoftHelps @Outlook Hi! Can you helo me too how you could reaccess to your microsoft account? i have the same problem.
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killluh. (@kurvequeen) reported
@BallNisMyHobby @Outlook The update is absolutely horrific. I cant find anything. Forwarding dont mean attachments are attached. Just terrible
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Wouter Staelens (@wstaelens) reported
hmm @Outlook down?
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Ian Knight (@zort70) reported
Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end
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Ian Knight (@zort70) reported
Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n
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Lunares Olé (@Lunares_Ole) reported
@3b3zem_aly @Outlook @MicrosoftHelps I have the same problem!!! Frustrating!!!
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Shecky - Just me, Ninja Warrior (@SiliconShecky) reported
Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook
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Amy Lynn (@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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Amy Lynn (@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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America First JanieB (@SC_Gracie) reported
@KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365
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Hillehome Videos (@HillehomeV) reported
@Outlook None of those things work. The problem is on all my devices whether using the browser or app. I'm wanting to chat with support, but I can't seem to get to a real person. What hours is chat available?
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Hillehome Videos (@HillehomeV) reported
@Outlook Is there some kind of outage I don't know about? I can't send, receive, or even delete emails in app or in browser. No, my storage is not full.
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Mitch (@donttreadbub) reported
@Outlook @BillGates From overzealous spam filters, to the need for an authenticator app, to terrible UI, what a trash product. Probably great for IT guys that bill hourly and fix things that shouldn't break.
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Mitch (@donttreadbub) reported
Outlook 365 is such a joke. The sheer hours wasted by IT professionals dealing with @Outlook issues on a daily basis must be off the charts.
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💙 Depoetic (@Depoetic) reported
@Microsoft @Outlook You want me... a home-bound disabled senior that doesn't own a smart phone and only has a PC with a long broken camera feature - to sign into my Hotmail with a smart phone pointed at my face? C'mon people.
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tp₳t (@tpat_eth) reported
how convenient ... s/o @Microsoft @Outlook - email down fam
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Joe "JoeWoo" Rychalsky (@TheJoeWoo) reported
@MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.
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Marko (@SniffDown) reported
@AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery
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Stephanie Alexandra (@Sam_Alexandra23) reported
@Outlook Can't open or sign into my Hotmail account on my laptop but it's weird because it just keeps going to the home page over and over again when clicking the "sign in" box! What's going on??? Extremely frustrated!
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Ryan (@rypatt31) reported
@Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this
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Amit Sinha (@amitsinha249) reported
@Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.
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Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported
Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook
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Amit Sinha (@amitsinha249) reported
@Outlook @MicrosoftIndia Kindly addresses this issue as a priority. All my important files are stored on Onedrive.