Paramount+

Paramount+ Outage Map

The map below depicts the most recent cities worldwide where Paramount+ users have reported problems and outages. If you are having an issue with Paramount+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paramount+ users affected:

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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Houston, TX 2
Miami, FL 2
Seattle, WA 2
Fort Worth, TX 2
Charlotte, NC 2
Albuquerque, NM 2
Denver, CO 2
Gulf Breeze, FL 2
Orlando, FL 2
Atlanta, GA 2
Post Falls, ID 1
Albany, NY 1
Anderson, CA 1
Allegan, MI 1
Paducah, KY 1
Bonita Springs, FL 1
North Little Rock, AR 1
Raleigh, NC 1
San Antonio, TX 1
Maryville, TN 1
Pasadena, MD 1
Rapid City, SD 1
Chesterfield, MO 1
Medford, OR 1
Westland, MI 1
Seneca, SC 1
Arlington, TX 1
Phoenix, AZ 1
Arlington, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paramount+ Issues Reports

Latest outage, problems and issue reports in social media:

  • MPYardley Matthew Paul Yardley (@MPYardley) reported

    @paramountplus for 4 days now your app isn’t working on Samsung TVs… ever since i got the app it’s intermittently played up… you charge a fortune but cant be arsed to maintain the service! Are you actually going to be bothered to fix it or am i best just cancelling?

  • robchristianson Rob the Designer (@robchristianson) reported from Orting, Washington

    So is @paramountplus still unusable and busted on @amazon #FireTV? Never seen such a big #UXFAIL. It’s been 2+ months!

  • Christo79848030 ChrisABD (@Christo79848030) reported

    @StarTrekOnPPlus @paramountplus I’ll stick to Amazon thanks as your iPad app is atrocious. Downloaded videos audio loses sync with the video. Reported it on launch last year but you have clearly not managed to fix. Make your app better.

  • timj878 Tim (@timj878) reported

    @askparamount so do you actually provide help here? Or check your dms? Doesn’t look like it.

  • zoraaanwar Hey Zora! (@zoraaanwar) reported

    @paramountplus it shouldn’t be this difficult to contact a human for my issue! I was charged twice and can’t speak with anyone! Your customer service or way to contact you is horrendous!

  • Brianah_Lee Brianah (@Brianah_Lee) reported

    @smithliz29 @NCISHawaiiCBS @paramountplus Yes I’m in Australia, very frustrating! I want to watch and help the show get more viewers because I love it but it’s so hard to in Aus 😔

  • OneillTrent Trent O'Neill (@OneillTrent) reported

    @askparamount I have been trying to get assistance for a while, you reply to other people with sane issue that post after me, so obviously you are deleting my messages. Why???? Great customer service @paramount+ Help

  • TTibetter The Harpy Harridan TIBETTER (@TTibetter) reported

    @paramountplus @Showtime #TheLWordGenQ "Must Not" continue with the current #showrunner and writers. The show is Broken. #tlwgq @SHO_TheLWord

  • finklemcdinkle finklemcdinkle (@finklemcdinkle) reported

    @paramountplus can you guys fix your PS4 app? It’s super unresponsive and I frequently end up in an endless loop whenever I scroll down.

  • vitellijdv justin vitelli (@vitellijdv) reported

    @paramountplus What a dumb post from the worst streaming service

  • AvatarIII R. Barclay (@AvatarIII) reported

    @StarTrekOnPPlus @paramountplus This is news to me, I thought it was going to be on Amazon Prime in the UK! I have both services but Amazon Prime is the better app for stream quality and performance so I would prefer it to be on there.

  • overthere8367 TheodoreAR (@overthere8367) reported

    @askparamount I need your help. My father died over a year ago and he's still being charged. I can not get ahold of anyone from yiur company to help resolve this issue. Even if it's just help with closing his account. PLEAS HELP ME!

  • kahleahnee nananananana🍌 (@kahleahnee) reported

    @paramountplus y’all have the worst ******* UI. and that says a lot bc hbo max sucks too

  • blaculascream Nebula. (@blaculascream) reported

    @askparamount If we have a Showtime subscription, will that be transferred to a Paramount+ subscription? Meaning can we login to Paramount+ with our cable provider?

  • mtjd63 Jonah D (@mtjd63) reported

    @askparamount I'm a TMobile customer trying to register with their subscription but I can't while I'm in the trial period is there a way to help with this

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