Paramount+ Outage Map
The map below depicts the most recent cities worldwide where Paramount+ users have reported problems and outages. If you are having an issue with Paramount+, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paramount+ users affected:
Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 8 |
| Chicago, IL | 7 |
| Moscow, ID | 5 |
| Houston, TX | 5 |
| Dallas, TX | 5 |
| Miami, FL | 5 |
| Phoenix, AZ | 4 |
| Los Angeles, CA | 3 |
| Cape Coral, FL | 3 |
| Jacksonville, FL | 3 |
| Charlotte, NC | 3 |
| Spokane, WA | 3 |
| Oklahoma City, OK | 3 |
| Philadelphia, PA | 3 |
| St. Louis, MO | 3 |
| Brooklyn, NY | 2 |
| Atlanta, GA | 2 |
| Virginia Beach, VA | 2 |
| San Jose, CA | 2 |
| Henderson, NV | 2 |
| Santa Fe, NM | 2 |
| Bradenton, FL | 2 |
| Indianapolis, IN | 2 |
| Antioch, TN | 2 |
| Guyton, GA | 2 |
| Myrtle Beach, SC | 2 |
| Anchorage, AK | 2 |
| Greer, SC | 2 |
| Knoxville, TN | 2 |
| South Lyon, MI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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R.C.
(@USMNT1) reported
@paramountplus why am I paying for your service when the audio doesn’t even line up with the action. Terrible. How do I get a refund
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Ryan
(@RsCards2) reported
Hey @paramountplus, can you fix the audio on the Salzburg/Bayern game. Audio is 1-2 seconds ahead of visual and killing the vibe
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Tyler
(@WhiskeyTy) reported
Fix your audio on these UCL broadcasts, are you guys serious? @paramountplus
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Brandon Stewart
(@Brandon5tewart) reported
The audio de sync in this Bayern -Salzburg match is awful @paramountplus
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Jonathan Benton
(@Jonathan32200) reported
@garrettB49 @MLS_Buzz @paramountplus Well more people have the issue then don’t, so it wasn’t just him. Regardless, it’s pathetic that it’s the 75th minute and it still hasn’t been fixed
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Jonathan
(@JonathanUSMNT) reported
@MLS_Buzz @paramountplus Completely agree. I also still have the same audio issues
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DΞnnisThΞDuudΞ
(@DennisTheDuude) reported
@paramountplus Fix your audio on the Bayern Munich game.
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Nick Falco
(@NickFalco55) reported
@Paul_y09 @MLS_Buzz @paramountplus Def not just him. I'm watching it on the website and same issue,...nothing to reopen / close.
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erica goode
(@ScousePower8) reported
@dave78pdx @paramountplus I honestly can't believe how poor the video quality is.
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Carla Pelaez
(@carla_8916) reported
I would love to post about @cbbus3 but @paramountplus is still not working on my Samsung TV. It’s been months now. What am I paying you for?!
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Sandro Sallenbach
(@SandroSallenba1) reported
@paramountplus please fix the audio in the Salzburg-Bayern game. The on-field sound is a couple seconds ahead of the picture and gives everything away. Thanks
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sean
(@sean_h__) reported
@askparamount Can you please fix the audio for the Bayern v Salzburg Champions League match? I'm paying for this service every month, I expect it to work.
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OvrDEdge
(@OvrEdge) reported
@BandB_CBS @paramountplus Why would any child want the WORST PERSON for their parents "happiness"? They should let Taylor find a new man!
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garrett.b
(@garrettB49) reported
@Jonathan32200 @MLS_Buzz @paramountplus A lot of the response have said they don’t have the problem and I don’t either
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Noah Kinter
(@kinter_noah) reported
@MLS_Buzz @paramountplus Do you use the Roku app? If some people have issues and some don’t, maybe the Roku app or other TV apps have the issue and other things don’t. That could make it harder for @paramountplus to pinpoint the issue and fix it