Paramount+ Outage Map
The map below depicts the most recent cities worldwide where Paramount+ users have reported problems and outages. If you are having an issue with Paramount+, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paramount+ users affected:
Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 9 |
| Chicago, IL | 6 |
| Miami, FL | 6 |
| Houston, TX | 5 |
| Dallas, TX | 5 |
| Charlotte, NC | 5 |
| St. Louis, MO | 4 |
| Cape Coral, FL | 3 |
| Greer, SC | 3 |
| Jacksonville, FL | 3 |
| Moscow, ID | 3 |
| Spokane, WA | 3 |
| Fort Worth, TX | 3 |
| Omaha, NE | 3 |
| Oklahoma City, OK | 3 |
| Phoenix, AZ | 3 |
| Philadelphia, PA | 3 |
| New York City, NY | 3 |
| Guyton, GA | 2 |
| Myrtle Beach, SC | 2 |
| Anchorage, AK | 2 |
| Washington, D.C., DC | 2 |
| Knoxville, TN | 2 |
| Cumming, GA | 2 |
| South Lyon, MI | 2 |
| Manning, SC | 2 |
| Ocala, FL | 2 |
| Edwardsville, IL | 2 |
| Ashburn, VA | 2 |
| Orlando, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗖𝗹𝗮𝗿𝗸𝘀𝗼𝗻
(@m_clarkson78) reported
@paramountplus I pay $9.99/month for my account specifically so I don't have to watch commercials. Why are commercials suddenly showing up? I'm one commercial break away from cancelling. Fix this bullshit.
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Melissa M Ploetz
(@jamosour) reported
@paramountplus I have your commercial free plan. I just watched more commercials in the last 40 minutes than I have in the last 5 years. I'm done for the night. Hopefully you fix this by tomorrow.
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Daryl
(@maconfleetwood) reported
.@paramountplus Hi there! I’ve tweeted about my issues several times and never get a response about a major buffering issue. Now @boreasrx are getting commercials- despite having a commercial free plan. Can I get some modicum of customer service for a product we pay for?
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Chris
(@rehpotsirhc69) reported
@askparamount I stream because I hate commercials this service is terrible
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Karianne
(@itskarianne_) reported
@paramountplus it looks like you’re having an issue with the streaming service now including ads for users with ad free plans, including mine. Yet no email, tweet, or alert that you are working on fixing it? I had to come to Twitter and find out from others tweeting about it? 🤔
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kiki the baby stallion
(@kikismoky) reported
what is going on @paramountplus , I pay for no commercials yet here they are . and it keeps glitching on these episodes of The Neighborhood and skipping some of them 😤😤 I swear I don’t understand why this app keeps having issues when we have millions of other streaming services
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#TogetherBlue
(@ChrisBrown83804) reported
@JRobMcKnob @WizoOzz @paramountplus If it’s a known issue these morons should notify their customers via social channels, email, etc. Would calm a lot of pissed off customers down right now...
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Devin Lee
(@leedevin1226) reported
Why am I watching commercials @askparamount when I'm paying for commercial free? Please fix this asap
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...but do you love it?
(@butdoyouloveit) reported
Hey @paramountplus help please! I pay for no ads but started seeing ads today - logged out and logged back in and am still seeing ads! How do I fix?
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🌈Teeni💞👩🎤
(@TeeniaMarie) reported
So I guess @paramountplus never solved the problem CBS All Access had of showing me commercials when I pay to not see commercials. Nothing pisses me off more than having my ink master episode interrupted with an add for colon blow.
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Angel Padillo
(@Moonlitvixen) reported
@paramountplus can you explain to me why all of a sudden 30 min into a 60 min episode all of a sudden I have to watch commercials every 5 minutes when I pay for commercial free? 10 seasons in and no commercials now they are every few minutes. Fix this before I cancel my service
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Jeremy Moore
(@J_Moore_13) reported
@paramountplus what’s up with the commercials? I paid for the year with no ads and today I have ads please fix this problem!
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Aaron Schoonover
(@schoonoverrrr) reported
@paramountplus hi! I’m paying for no commercials but I keep getting commercials. I’m not sure how to fix it- any help appreciated!
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Nick Passias
(@NickDaGreek614) reported
@paramountplus Is there a problem with the platform? I am paying for commercial free service but am getting commercials while watching Lower Decks...
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Diana Greenhaw
(@drgreenhaw) reported
@Future_Foe @askparamount Yes - unsubscribed and re-started to try and fix but problem remains. Didn't realize how much I hate commercials!!!!!