Paramount+ Outage Map
The map below depicts the most recent cities worldwide where Paramount+ users have reported problems and outages. If you are having an issue with Paramount+, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paramount+ users affected:
Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 9 |
| Chicago, IL | 8 |
| Moscow, ID | 5 |
| Dallas, TX | 5 |
| Philadelphia, PA | 4 |
| Ashburn, VA | 3 |
| Ocala, FL | 3 |
| Los Angeles, CA | 3 |
| Phoenix, AZ | 3 |
| Houston, TX | 3 |
| Cape Coral, FL | 3 |
| Spokane, WA | 3 |
| St. Louis, MO | 3 |
| Apex, NC | 2 |
| Washington, D.C., DC | 2 |
| Guatemala City, Departamento de Guatemala | 2 |
| Brooklyn, NY | 2 |
| Atlanta, GA | 2 |
| Virginia Beach, VA | 2 |
| San Jose, CA | 2 |
| Henderson, NV | 2 |
| Santa Fe, NM | 2 |
| Bradenton, FL | 2 |
| Indianapolis, IN | 2 |
| Antioch, TN | 2 |
| Guyton, GA | 2 |
| Myrtle Beach, SC | 2 |
| Anchorage, AK | 2 |
| Greer, SC | 2 |
| Knoxville, TN | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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Asa Candler
(@asa_candler3) reported
@askparamount I need to cancel my subscription & the platform I signed up on does not give me that option. Not the app, not iTunes, not the website. Not Roku. Please help.
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Citizen Kane
(@citizenkane61) reported
@Jeepsurfin81 It is happening to me now. We got an update two days ago. I think there was a problem. #ParamountPlus @paramountplus
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William
(@sdipi95) reported
@paramountplus I have had emails from you explaining a problem with us streaming our premium account across @LGUS oled tv. As this has been several months I wld like a resolution so we can view what we pay for.
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Trevor Austin
(@nottaustin1) reported
@paramountplus just canceled my subscription since your customer service failed to do anything with my issue. Why is it so hard to get any feedback from a device I paid to use?
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Julian
(@gnickle76) reported
@paramountplus damn anyone working today been on waiting for 30 minutes for help lol
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sxtrnx_mvrcvrii
(@SxtrnxM) reported
@pagetpaget PAGET I JUST READ AN ARTICLE WHERE THEY SAID THE REVIVAL IS CONFIRMED BY @paramountplus . HELP I'M CRYING IN THE MIDDLE OF MY ROOM. What do i say to my dad that is looking at me as if i'm a fool 💀
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narwhal
(@fullbloodfaerie) reported
@paramountplus Why can’t I select episodes, the show just starts playing when I select it! Happens on the Samsung app and my phone app. Why is your app so unusable!!! I can’t add anything to my list or do anything, this is ridiculous!
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Paul Seehusen
(@PaulSeehusen) reported
@askparamount unable to stream plus on one of my TV's, get error code, worked fine for a few days, now will not stream, plays the ads but then the small circle goes round and round then message says Error, something went wrong, please try again later, error code
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Syonagar
(@syonagar77) reported
@StarTrekOnPPlus Still waiting for it to be available outside US. Nice work on @netflix . Even worst on @paramountplus 🥲
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Todd Palm
(@toddmpalm) reported
@paramountplus Auto preview is NOT a good idea in the first place. There should be a setting to turn it off altogether. I hate this so much that I'm planning to cancel. There's a setting to turn off the preview audio, but it doesn't work!
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olivia
(@olivia99963186) reported
@paramountplus ???? Help please
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tj mccarty
(@Itspretty65) reported
@paramountplus I know you are probably short handed but so far I've been on hold over 20+ minutes. I've been trying to get someone in tech support for 5 days now. Please hire more people or fix your app
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Zachary Yaro @ Metroid Dread Real 😵
(@ZMYaro) reported
@askparamount I know how they are supposed to be set up. The problem was that time selecting English (or a different language) did not change the caption language until I force quit and restarted the app. Ditto on the audio continuing to play after I backed out of the episode to the menu.
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charles d. haskell
(@newyorkmets1986) reported
@BandB_CBS @CBS @paramountplus Sorry, Brooke but you make the wrong enemies in Sheila Carter. Sheila Carter is now on the warpath/worst out for blood.I can't wait t
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enkoid
(@enkoid89) reported
@paramountplus Fix your goddamn ad server. I can’t watch anything on this shite platform because the ads hang on the first frame. ******* amateurs.