Paramount+

Paramount+ Outage Map

The map below depicts the most recent cities worldwide where Paramount+ users have reported problems and outages. If you are having an issue with Paramount+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paramount+ users affected:

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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
Chicago, IL 7
Moscow, ID 5
Houston, TX 5
Dallas, TX 5
Miami, FL 5
Phoenix, AZ 4
Charlotte, NC 4
Los Angeles, CA 3
Cape Coral, FL 3
Jacksonville, FL 3
Spokane, WA 3
Fort Worth, TX 3
Oklahoma City, OK 3
Philadelphia, PA 3
St. Louis, MO 3
Brooklyn, NY 2
Atlanta, GA 2
Virginia Beach, VA 2
San Jose, CA 2
Henderson, NV 2
Santa Fe, NM 2
Bradenton, FL 2
Indianapolis, IN 2
Antioch, TN 2
Guyton, GA 2
Myrtle Beach, SC 2
Anchorage, AK 2
Greer, SC 2
Knoxville, TN 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paramount+ Issues Reports

Latest outage, problems and issue reports in social media:

  • chriskenny233 Christopher Kenny (@chriskenny233) reported

    @HeatherAntos @paramountplus I used to have this problem when it was still cbs access and they had me dm my info and somehow fixed it?

  • Christian_Humes Christian Humes (@Christian_Humes) reported

    @HeatherAntos @paramountplus Its terrible, made watching Discovery a nightmare. Found it worked better on my Xbox than the tv or apple tv but its still not good

  • rudyjax Mike (@rudyjax) reported

    @coachbones23 @askparamount @SamsungTV Thanks for your help. I’m annoyed Samsung support has me reset all my apps and then tell me my tv wasn’t supported.

  • hof204 S t e p h (@hof204) reported

    @paramountplus any reason why the 1883 finale isn’t available in Canada yet? If we pay the same subscription fees as other countries, we should have access to the same content. Paramount shows are not worth the hassle of this horrendous, scammy app. It’s nothing but problems.

  • TommyCreatore Tommy Creatore (@TommyCreatore) reported

    @askparamount HI There...Sorry to be a bother, but I went to cancel my subscription (it's not you, it's me) yesterday (the date it said I had till) and my card has been charged $99?!? Who can I talk to?! The email system seems down. Help!

  • danmoyle Dan Moyle (he/him/his) (@danmoyle) reported

    Anyone else having an issue streaming on @paramountplus for Star Trek Discovery? It gets to the last 10 minutes and stops. On Roku and the phone app. (Yes, this is a privileged problem)

  • davidgolbitz (((david golbitz))) 🎃 (@davidgolbitz) reported

    @HeatherAntos @paramountplus Yeah, it's the worst streaming app I've used, which is a shame, because they have great shows. I was rewatching the first season of Discovery and I wasn't able to watch episode 8. It kept skipping ahead to 9 and nothing I did helped. I even reinstalled the app. It's garbage.

  • excalibur61 Ted Writes TWS (@excalibur61) reported

    @HeatherAntos @paramountplus I have the same problem with any streaming app that uses ads, except YouTube.

  • docyoung77 Dr. Matthew Young (@docyoung77) reported

    @Mandy_it_is @1883Official @paramountplus Hoping it would get better! It had some good spots here and there. Been a whole lot better without Elsa’s horrible character and the terrible southern drawl accent. I laughed at most the focus on her, it was ridiculous!

  • scbeachbum82 Chris DeVault (@scbeachbum82) reported

    DO NOT SIGN UP FOR @paramountplus WORST STREAMING EXPERIENCE! I am done!

  • _chi_kola konikki (@_chi_kola) reported

    @paramountplus Pls reexamine your idea of customer service. I've been trying to get an issue with my annual account sorted for over a month, given the runaround and then being told to cancel/resubscribe only to end up THEN being charged even more. Service cancelled. Not worth it.

  • ReberVision Brian Reber (@ReberVision) reported

    @DaveJCummings @HeatherAntos @paramountplus I pay the extra to skip the ads. I use the website to view though. I haven’t really had many issues.

  • _notice Christopher Culley (@_notice) reported

    @askparamount could you guys fix your Samsun app please? Pretty please?

  • BenOsowski1 ben osowski (@BenOsowski1) reported

    @paramountplus I refuse to pay for a service that doesn’t work at all

  • thOriginalMikeR mike r. (@thOriginalMikeR) reported

    @paramountplus another week, another issue streaming your app on my Samsung TV. You are the absolute worst streaming app. If not for Serie A I would cancel my service and NEVER use you again. Just so absolutely terrible

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