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Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sinsheim, Baden-Württemberg 1
Swindon, England 1
Liverpool, England 1
London, England 1
Berlin, Berlin 2
Basingstoke, England 2
Jablonec nad Nisou, Liberecký 1
Kingston upon Hull, England 1
Monterrey, NLE 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • TheBraveHamid
    The Brave Hamid (@TheBraveHamid) reported

    @PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • iamcbzak
    Zak (@iamcbzak) reported

    @PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    Just read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!

  • neilksethi
    Neil Sethi (@neilksethi) reported

    MarketWatch: Pepperstone senior research strategist Michael Brown points out that at one point the the S&P 500 was down over 2%, gold over 4% and the U.S. dollar index up over 1%. According to Dow Jones Market Data, the last time these three assets moved this way was October 2008, during the depths of the global financial crisis.

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards

  • venussky123
    anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • haxpor
    Wasin Thonkaew (@haxpor) reported

    FYI: Pepperstone broker server is at GMT+3

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @techie_torial @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • InChrist_Istand
    HOPEFULLY (@InChrist_Istand) reported

    @Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • symbiosis_fx
    / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

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