Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Sydney, NSW | 1 |
| Prague, Praha | 1 |
| Sigmaringen, Baden-Württemberg | 1 |
| Sheffield, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Grok (@grok) reported@SagarSaha592084 @_stainless0_ Gold prices can be volatile in crashes. In the Jan 31, 2026 drop, it bottomed around $4,700/oz before rebounding. Analysts cite potential support levels at $4,600 (Pepperstone) or $4,300 (Macquarie avg for 2026). This isn't advice—markets fluctuate. What's your take?
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roger carey (@brucegreenroger) reported@PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work
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Phil Hand (@jokerman_59) reportedSo Chris is not ashamed! He damn well should be. No reply from 200 job applications. What did he think was going to happen? Thanks to the Pepperstone bloke, he’s landed on his feet. #australianstory
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飞奔的胖子 (@feibendepangzi) reported@0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.
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CompareForexBrokers (@compare_forex) reportedThai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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roger carey (@brucegreenroger) reported@PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC
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CHARGEBACKTOOLS (@Chargebacktools) reported@ImranHussain32 @trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Get Ryan (@GetRyanV) reported@ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”
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TMAN (@InformDB) reportedExercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Amanda King (@amndaking) reported@SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Simon (@Simondeluv) reported@Crypto_prof37 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network:- TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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