Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dresden, Saxony | 2 |
Perth, WA | 2 |
Melbourne, VIC | 1 |
Marietta, GA | 1 |
Vienna, Wien | 1 |
Leighton Buzzard, England | 1 |
Rome, Lazio | 1 |
London, England | 1 |
Colinas, MA | 1 |
São Paulo, SP | 1 |
Zoetermeer, zh | 1 |
Westerland, Schleswig-Holstein | 1 |
Achim, Lower Saxony | 1 |
Nairobi, Nairobi | 1 |
Bermeo, Euskal Autonomia Erkidegoa | 1 |
Ribeirão Preto, SP | 1 |
Palermo, Sicilia | 1 |
Lüdenscheid, NRW | 1 |
Cardiff, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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Dinesh Yadav (@dineshydv) reported
@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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anony (@venussky123) reported
@ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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LINDSEY (@itslindseeey) reported
wtf is the pepperstone atp rankings
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Zak (@iamcbzak) reported
@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Wasin Thonkaew (@haxpor) reported
FYI: Pepperstone broker server is at GMT+3
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anony (@venussky123) reported
@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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J T (@mrmontana27) reported from Iztacalco, Ciudad de México
Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.
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Andrey Rublev Updates (@game_rublev) reported
*Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.
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I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported
While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!
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anony (@venussky123) reported
@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Olusegun Akinmosin (@michaelakinmosi) reported
@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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anony (@venussky123) reported
@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed. SOS!
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Local Man Wolf (@LocalManWolf) reported
@mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia