Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Tower Hamlets, England 2
Perth, WA 2
Unionville, ON 1
Hildesheim, Lower Saxony 1
Munich, Bavaria 1
Prague, Hlavní město Praha 1
Glasgow, Scotland 1
Cagayan de Oro, Northern Mindanao 1
Petaling Jaya, SGR 1
Witham, England 1
Düsseldorf, NRW 1
Byczyna, Województwo Opolskie 1
Melbourne, VIC 1
Marietta, GA 1
Vienna, Wien 1
Leighton Buzzard, England 1
Rome, Lazio 1
London, England 1
Dresden, Saxony 1
Colinas, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • venussky123 anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • TuanBohlool Tuan Bohlool (@TuanBohlool) reported

    When the dollar goes up, gold goes down. #trading #pepperstone

  • TheBraveHamid The Brave Hamid (@TheBraveHamid) reported

    @PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....

  • jokerman_59 Phil Hand (@jokerman_59) reported

    So Chris is not ashamed! He damn well should be. No reply from 200 job applications. What did he think was going to happen? Thanks to the Pepperstone bloke, he’s landed on his feet. #australianstory

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • venussky123 anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • ACIDTB303 ACID303 (@ACIDTB303) reported

    @PepperstoneFX RE:NFLX $20 SPREAD 14 SEP '21 11:30 SERVER TIME:THEY OBSCURED & MINIMIZED FACTS VIA SCREEN DUMPS FROM TRADING VIEW SHOWING $4 SPREAD VS ACTUAL $20 SPREAD I WAS FORCE FED. BLAMES LIQUIDITY PROVIDER & R/OVER.PEPPERSTONE'S RESPONSE:TONE DEAF & UTTERLY INEXCUSABLE!

  • GetRyanV Get Ryan (@GetRyanV) reported

    @ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”

  • symbiosis_fx / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work

  • michaelakinmosi Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

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