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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
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Login (47%)
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Trading platform (47%)
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Withdrawals (3%)
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Website (3%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Trading platform | |
 Cardiff |
Trading platform | |
| Birmingham |
Trading platform | |
 Nairobi |
Login | |
 Mumbai |
Trading platform | |
| São Luís |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Odongo
(@BrianOdongo01) reported
@nick_tradesKe @Oloisudori_007 Wtf is HFM...Pepperstone all the way
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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TMAN
(@InformDB) reported
Exercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.
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Erica Paige
(@MsEricaPaige) reported
meaning you never need to miss out when the markets move. Join now for super-fast execution backed by dedicated support. 74-89% of retail CFD accounts lose money *Data from the Pepperstone platform.
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blackGod$🐐
(@black64302) reported
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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blackGod$🐐
(@black64302) reported
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Smart Lawrence
(@Smart_lawrence1) reported
@Moh_wavs I will recommend forex .com or pepperstone sources, I have been using them got no problem
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Rebelty
(@Rebelty_8) reported
pepperstone cash had a gap down of almost 500$, from 7,418 $ down to 6,933 $ now trading close to ice cash
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Tiltboy Benny
(@TiltboyBennyV3) reported
@TradingPlug22 Yes. Was a ****** experience. Paid $20 for my first withdrawal that bounced back to pepperstone because of the checks. After submitting all proof that the trading account is my own , no problems with 200k withdrawal as well
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Rebelty
(@Rebelty_8) reported
@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty
(@Rebelty_8) reported
@Sanju_Tradess in my Pepperstone cash account I opened today with a gap down and a 2% drop, got hedged long and now waiting for my opportunity to get out again, high prices are over until stuff goes wrong again.. **** is up, demand is down, surpluses are coming that is the data
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blackGod$🐐
(@black64302) reported
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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blackGod$🐐
(@black64302) reported
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Ethereum Wizard
(@Vinbully) reported
Pepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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blackGod$🐐
(@black64302) reported
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Psibirskiy
(@Psibirskiy) reported
@Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down
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J.K Trades
(@johny_kym) reported
@_Kev_Kuria @ShardieMccollin Wah. Looks completely different. **** Pepperstone.
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RAD smart chain
(@RADsmartChain) reported
Our technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!
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CompareForexBrokers
(@compare_forex) reported
Thai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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Rebelty
(@Rebelty_8) reported
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Salman Munir
(@salmanmunir96) reported
@ApparentlyTr8dr @ladlogz Pepperstone, IC, Forexcom like others mentioned. Exness is just pure headache. I had a terrible 6 week wait to get my own deposit back cause they were too lazy to enable trading on my account.
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𝘜𝘮𝘢𝘳 𝘈.
(@nakwaati) reported
@SelasiTechs i thought so too. the 4 give me connecting issues sometime when i wan link to my pepperstone
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Rebelty
(@Rebelty_8) reported
@ConneryGar83212 guess for me with Pepperstone was a different day... I came down -6% for me... but hey the market didn't manage to move it up that much showing bulls are not there
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Samuel Nyakundi II 🩼🇰🇪
(@sammie_nyakundi) reported
For a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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Rebelty
(@Rebelty_8) reported
@g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision