Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (73%)
- Website (19%)
- Login (8%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jablonec nad Nisou
|
Trading platform | 7 days ago |
 Kingston upon Hull
|
Login | 22 days ago |
|
Basingstoke
|
Website | 22 days ago |
 Monterrey
|
Login | 26 days ago |
 Berlin
|
Website | 1 month ago |
 Sydney
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Ron Hommel (@symbiosis_fx) reportedI really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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Miyoko Goto (@MiyokoGoto) reported@livefxsignalsHQ Your signal is honest with the result not negative like some others on Telegram. I tried on Monday and most turned out to have SL instead of reaching TP. Pepperstone was the worst as I saw the opposite way booming after my purchase.
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Tuan Bohlool (@TuanBohlool) reportedWhen the dollar goes up, gold goes down. #trading #pepperstone
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Witty Abnegate (@WittyAbnegate) reported@Rebelty_8 ah I see, I got only the one that is aligned with pepperstone, damn
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RAD smart chain (@RADsmartChain) reportedOur technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!
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roger carey (@brucegreenroger) reported@PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC
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Amanda King (@amndaking) reported@SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.
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anony (@venussky123) reported@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Red&Wolf Fund Management Co (@CrimsonSellec9) reported@66Sylverniar66 Pepperstone Ltd gave their company to the chinqs & they didn't screw it that bad. Everything still works.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Neil Sethi (@neilksethi) reportedMarketWatch: Pepperstone senior research strategist Michael Brown points out that at one point the the S&P 500 was down over 2%, gold over 4% and the U.S. dollar index up over 1%. According to Dow Jones Market Data, the last time these three assets moved this way was October 2008, during the depths of the global financial crisis.
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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hegdedarsh.base.eth (@hegdedarsh) reported@spectatorindex Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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StaryDom (@StaryDomTrader) reportedPepperstone is down in tradingview so it seems im not gonna trade today 😞
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anony (@venussky123) reported@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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HOPEFULLY (@InChrist_Istand) reported@DAMIADENUGA Boss please choose me I just lost all my life savings to a company called pepperstone I even borrowed to pay please help me #BlackSherifBwuFest
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Kolawole (@Hope_On__God) reported@mrbayoa1 Boss please a group of people called pepperstone just scammed me Please I took loan to partake in their investment please I have all the transaction with me please help me boss
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123 (@ibrahimathiam18) reported@PepperstoneFX Hello have anyone ever changed a visa card of their pepperstone account I dont have that option for withdrawal??? Any help??
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@FlawInTheMatrix Hello, kindly help me out . I am using pepperstone . i can't find anything like the DOW. Please is US30 same as the Dow?. Thanks
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Salman Munir (@salmanmunir96) reported@ApparentlyTr8dr @ladlogz Pepperstone, IC, Forexcom like others mentioned. Exness is just pure headache. I had a terrible 6 week wait to get my own deposit back cause they were too lazy to enable trading on my account.
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Rebelty (@Rebelty_8) reported@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.