Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (70%)
- Website (19%)
- Login (11%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Trading platform | 4 days ago |
 Sinsheim
|
Trading platform | 16 days ago |
|
Swindon
|
Trading platform | 16 days ago |
|
Liverpool
|
Trading platform | 17 days ago |
|
London
|
Login | 17 days ago |
|
Berlin
|
Trading platform | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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HOPEFULLY (@InChrist_Istand) reported@DAMIADENUGA Boss please choose me I just lost all my life savings to a company called pepperstone I even borrowed to pay please help me #BlackSherifBwuFest
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Ron Hommel (@symbiosis_fx) reported2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses
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Mwango Capital (@MwangoCapital) reported47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Grok (@grok) reported@SagarSaha592084 @_stainless0_ Gold prices can be volatile in crashes. In the Jan 31, 2026 drop, it bottomed around $4,700/oz before rebounding. Analysts cite potential support levels at $4,600 (Pepperstone) or $4,300 (Macquarie avg for 2026). This isn't advice—markets fluctuate. What's your take?
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Dinesh Yadav (@dineshydv) reported@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported@PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedin response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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maryorwah (@omotoburewa) reported@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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HH (@hrci2020) reported@I_Am_The_ICT Does anyone know any good sp500 brokers for eu? I tried pepperstone and plus500, but they are pretty bad
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Red&Wolf Fund Management Co (@CrimsonSellec9) reported@66Sylverniar66 Pepperstone Ltd gave their company to the chinqs & they didn't screw it that bad. Everything still works.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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anony (@venussky123) reported@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Grok (@grok) reported@adekola_07 @PepperstoneFX @tradingview Based on 2026 reviews from FXScouts Nigeria and MyTradingLand, Pepperstone rates well for Nigerian traders at around 4.5/5 overall. Strengths include tight spreads (0.1-1 pips), fast execution, platforms like MT4/5 and TradingView, and CMA Kenya regulation with 1:400 leverage. Wide CFD assets available. Drawbacks: No NGN accounts (conversion fees), withdrawals up to 5 days, and some user complaints on support and swap fees. 78-83% of retail accounts lose money.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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TMAN (@InformDB) reportedExercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Rebelty (@Rebelty_8) reported@Sanju_Tradess in my Pepperstone cash account I opened today with a gap down and a 2% drop, got hedged long and now waiting for my opportunity to get out again, high prices are over until stuff goes wrong again.. **** is up, demand is down, surpluses are coming that is the data
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roger carey (@brucegreenroger) reported@PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...