Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (73%)
- Login (18%)
- Website (9%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Trading platform | 25 days ago |
|
Sydney
|
Login | 25 days ago |
 Prague
|
Trading platform | 1 month ago |
 Sigmaringen
|
Trading platform | 1 month ago |
 Sheffield
|
Trading platform | 2 months ago |
|
Sinsheim
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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maryorwah (@omotoburewa) reported@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported@PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Neil Sethi (@neilksethi) reportedMarketWatch: Pepperstone senior research strategist Michael Brown points out that at one point the the S&P 500 was down over 2%, gold over 4% and the U.S. dollar index up over 1%. According to Dow Jones Market Data, the last time these three assets moved this way was October 2008, during the depths of the global financial crisis.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Dizzy_N_ (@Dizzy_N_) reported@I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.
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El.Prof (@The___Sci) reported@OmarAgag6 Pepperstone not bad
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@FlawInTheMatrix Hello, kindly help me out . I am using pepperstone . i can't find anything like the DOW. Please is US30 same as the Dow?. Thanks
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Ron Hommel (@symbiosis_fx) reportedin response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Amanda King (@amndaking) reported@SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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TMAN (@InformDB) reportedExercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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The Brave Hamid (@TheBraveHamid) reported@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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MC (@Martinlcarroll) reported@PriapusIQ @MrMBrown @PepperstoneFX Does pepperstone support auto trading?
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Odongo (@BrianOdongo01) reported@nick_tradesKe @Oloisudori_007 Wtf is HFM...Pepperstone all the way
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StaryDom (@StaryDomTrader) reportedPepperstone is down in tradingview so it seems im not gonna trade today 😞
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CHARGEBACKTOOLS (@Chargebacktools) reported@simpleman0706 @KazeemAkanbi3 @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Bender (@Rys__dad) reported@Jeff__ke Pepperstone is not bad
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Red&Wolf Fund Management Co (@CrimsonSellec9) reported@66Sylverniar66 Pepperstone Ltd gave their company to the chinqs & they didn't screw it that bad. Everything still works.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.