Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (75%)
- Login (17%)
- Website (8%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Trading platform | 13 days ago |
|
Sydney
|
Login | 13 days ago |
 Prague
|
Trading platform | 28 days ago |
 Sigmaringen
|
Trading platform | 30 days ago |
 Sheffield
|
Trading platform | 2 months ago |
|
Sinsheim
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@Simondeluv) reported@moqu3458 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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Rebelty (@Rebelty_8) reported@g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision
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Amanda King (@amndaking) reported@SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.
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HOPEFULLY (@InChrist_Istand) reported@wfjames_brown Boss please I need your help please one pepperstone stone just scammed me please help me I borrowed money to the the stuff please
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CHARGEBACKTOOLS (@Chargebacktools) reported@simpleman0706 @KazeemAkanbi3 @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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𝘜𝘮𝘢𝘳 𝘈. (@nakwaati) reported@SelasiTechs i thought so too. the 4 give me connecting issues sometime when i wan link to my pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedI actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Ron Hommel (@symbiosis_fx) reported2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses
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roger carey (@rogerca77506469) reported@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...
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Santo (@sonnyk87) reported@bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. It’s a futile war.
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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CHARGEBACKTOOLS (@Chargebacktools) reported@gen2gibssy @DubemAsike @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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CHARGEBACKTOOLS (@Chargebacktools) reported@ImranHussain32 @trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Olusegun Akinmosin (@michaelakinmosi) reported@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Phil Hand (@jokerman_59) reportedSo Chris is not ashamed! He damn well should be. No reply from 200 job applications. What did he think was going to happen? Thanks to the Pepperstone bloke, he’s landed on his feet. #australianstory
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Swift Journal (@_swiftjournal) reported@WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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anony (@venussky123) reported@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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/ (@symbiosis_fx) reported@thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!
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Nasimi Eldar (@nessi54768380) reported@sahibafx @PepperstoneFX I cant write any negative complaint about Pepperstone broker, a gambling platform
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GOAT EA (@Goatbot_ea) reportedPepperstone banned it. IC Markets has execution issues with it. Not because it's "too profitable." Because stacking grid positions creates unstable exposure for liquidity providers. When brokers start saying no, pay attention.
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maryorwah (@omotoburewa) reported@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.