Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (71%)
- Website (21%)
- Login (8%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jablonec nad Nisou
|
Trading platform | 10 days ago |
 Kingston upon Hull
|
Login | 25 days ago |
|
Basingstoke
|
Website | 25 days ago |
 Monterrey
|
Login | 29 days ago |
 Berlin
|
Website | 1 month ago |
 Sydney
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Santo (@sonnyk87) reported@bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. It’s a futile war.
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HOPEFULLY (@InChrist_Istand) reported@Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Ron Hommel (@symbiosis_fx) reportedJust off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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Mwango Capital (@MwangoCapital) reported47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M
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Ron Hommel (@symbiosis_fx) reportedin response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Tuan Bohlool (@TuanBohlool) reportedWhen the dollar goes up, gold goes down. #trading #pepperstone
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𝘜𝘮𝘢𝘳 𝘈. (@nakwaati) reported@SelasiTechs i thought so too. the 4 give me connecting issues sometime when i wan link to my pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Dinesh Yadav (@dineshydv) reported@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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CHARGEBACKTOOLS (@Chargebacktools) reported@simpleman0706 @KazeemAkanbi3 @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Salman Munir (@salmanmunir96) reported@ApparentlyTr8dr @ladlogz Pepperstone, IC, Forexcom like others mentioned. Exness is just pure headache. I had a terrible 6 week wait to get my own deposit back cause they were too lazy to enable trading on my account.
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@FlawInTheMatrix Hello, kindly help me out . I am using pepperstone . i can't find anything like the DOW. Please is US30 same as the Dow?. Thanks
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CHARGEBACKTOOLS (@Chargebacktools) reported@techie_torial @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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HOPEFULLY (@InChrist_Istand) reported@DAMIADENUGA Boss please choose me I just lost all my life savings to a company called pepperstone I even borrowed to pay please help me #BlackSherifBwuFest
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Tiltboy Benny (@TiltboyBennyV3) reported@TradingPlug22 Yes. Was a ****** experience. Paid $20 for my first withdrawal that bounced back to pepperstone because of the checks. After submitting all proof that the trading account is my own , no problems with 200k withdrawal as well
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Dee Dee (វណ្ណឌី) (@the_westender) reported@traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.
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CompareForexBrokers (@compare_forex) reportedThai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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LINDSEY (@itslindseeey) reportedwtf is the pepperstone atp rankings