Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices.ο»Ώ Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (63%)
- Withdrawals (13%)
- Website (13%)
- Login (13%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 SΓ£o Paulo
|
Website | 23 days ago |
 Brisbane
|
Withdrawals | 23 days ago |
|
Sydney
|
Trading platform | 24 days ago |
|
Sydney
|
Trading platform | 24 days ago |
|
Adelaide
|
Trading platform | 2 months ago |
|
Sydney
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@adekola_07 @PepperstoneFX @tradingview Based on 2026 reviews from FXScouts Nigeria and MyTradingLand, Pepperstone rates well for Nigerian traders at around 4.5/5 overall. Strengths include tight spreads (0.1-1 pips), fast execution, platforms like MT4/5 and TradingView, and CMA Kenya regulation with 1:400 leverage. Wide CFD assets available. Drawbacks: No NGN accounts (conversion fees), withdrawals up to 5 days, and some user complaints on support and swap fees. 78-83% of retail accounts lose money.
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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hegdedarsh.base.eth (@hegdedarsh) reported@spectatorindex Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Rich Auto Concepts LTD π₯οΈπ (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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Samuel Nyakundi II π©Όπ°πͺ (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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Fremil Modi (@FremilModi) reported@PepperstoneFX @ChrisWeston_PS Absolutely unacceptable service from Pepperstone. My INR 2,000 deposit has been stuck for over 2 weeks despite submitting all requested documents and sending multiple follow-ups. No credit, no refund, and now no response at all.
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Swift Journal (@_swiftjournal) reported@WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift
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Daniel Bishop Petrick (@MadHandleDaniel) reportedVictoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk
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CHARGEBACKTOOLS (@Chargebacktools) reported@gen2gibssy @DubemAsike @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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CHARGEBACKTOOLS (@Chargebacktools) reported@rhema_tunde @Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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HH (@hrci2020) reported@I_Am_The_ICT Does anyone know any good sp500 brokers for eu? I tried pepperstone and plus500, but they are pretty bad
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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blackGod$π (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them π€² @everyone
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Tim (@tw750au) reported@PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?
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Saees azad (@AzadSaees) reported@PepperstoneFX @tradingview I tried to create account on peperstone.... Phone number verification process is not completing since days ... Your support is totally unsponsive...is this pepperstone real ?????
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Wasin Thonkaew (@haxpor) reportedFYI: Pepperstone broker server is at GMT+3
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blackGod$π (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them π€² @everyone
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blackGod$π (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them π€² @everyone
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Neil Sethi (@neilksethi) reportedMarketWatch: Pepperstone senior research strategist Michael Brown points out that at one point the the S&P 500 was down over 2%, gold over 4% and the U.S. dollar index up over 1%. According to Dow Jones Market Data, the last time these three assets moved this way was October 2008, during the depths of the global financial crisis.
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John Olabamiji (@OwolabiJohnO) reported@MrMBrown Please Michael help tell pepperstone to work on crypto method for funding . Tired of trading with awwful brokers with absurd spreads
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CHARGEBACKTOOLS (@Chargebacktools) reported@Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Odongo (@BrianOdongo01) reported@nick_tradesKe @Oloisudori_007 Wtf is HFM...Pepperstone all the way
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mariadavid (@mariadavido) reported@Ibrahim40930280 @PepperstoneFX Real pepperstone have an app not link to login and they use email
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Zak (@iamcbzak) reported@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!