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Pepperstone

Pepperstone status: trading issues and outage reports

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Full Outage Map

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

  • 57% Trading platform (57%)
  • 21% Website (21%)
  • 21% Login (21%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

CityProblem TypeReport Time
Prague Trading platform 7 days ago
Sigmaringen Trading platform 8 days ago
Sheffield Trading platform 29 days ago
Sinsheim Trading platform 1 month ago
Swindon Trading platform 1 month ago
Liverpool Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • k04082836
    Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported

    @PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022

  • Psibirskiy
    Psibirskiy (@Psibirskiy) reported

    @Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @rhema_tunde @Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @ImranHussain32 @trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • salmanmunir96
    Salman Munir (@salmanmunir96) reported

    @ApparentlyTr8dr @ladlogz Pepperstone, IC, Forexcom like others mentioned. Exness is just pure headache. I had a terrible 6 week wait to get my own deposit back cause they were too lazy to enable trading on my account.

  • Rys__dad
    Bender (@Rys__dad) reported

    @Jeff__ke Pepperstone is not bad

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • dineshydv
    Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • MsEricaPaige
    Erica Paige (@MsEricaPaige) reported

    meaning you never need to miss out when the markets move. Join now for super-fast execution backed by dedicated support. 74-89% of retail CFD accounts lose money *Data from the Pepperstone platform.

  • thezbdiary
    Levine C. Black (@thezbdiary) reported

    @Druidisatrader @_Enzolini I know Boom and Crash are owned by Deriv But vix I doubt. Some Regular Brokers are even Beginning to add Vix to their Platform Like avatrade , Pepperstone and some others they just don’t tag it as vix 70 or 100 they put Vix or Vix 1

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

  • latviacalvinist
    Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

  • grok
    Grok (@grok) reported

    @SagarSaha592084 @_stainless0_ Gold prices can be volatile in crashes. In the Jan 31, 2026 drop, it bottomed around $4,700/oz before rebounding. Analysts cite potential support levels at $4,600 (Pepperstone) or $4,300 (Macquarie avg for 2026). This isn't advice—markets fluctuate. What's your take?

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • venussky123
    anony (@venussky123) reported

    @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • brucegreenroger
    roger carey (@brucegreenroger) reported

    @PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • GetRyanV
    Get Ryan (@GetRyanV) reported

    @ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

  • Cerci0001
    Cerci (@Cerci0001) reported

    @Dwill101 @carlos_tick @trader_girl1112 Not all brokers are bad, some are good like aaafx, pepperstone or xm, which I have been using for long time.

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • venussky123
    anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • bos_kenn
    BosKenn (@bos_kenn) reported

    @Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • venussky123
    anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • tw750au
    Tim (@tw750au) reported

    @PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    @Sanju_Tradess in my Pepperstone cash account I opened today with a gap down and a 2% drop, got hedged long and now waiting for my opportunity to get out again, high prices are over until stuff goes wrong again.. **** is up, demand is down, surpluses are coming that is the data

  • feibendepangzi
    飞奔的胖子 (@feibendepangzi) reported

    @0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.