Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (67%)
- Withdrawals (11%)
- Website (11%)
- Login (11%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Website | 17 days ago |
 Brisbane
|
Withdrawals | 17 days ago |
|
Sydney
|
Trading platform | 18 days ago |
|
Sydney
|
Trading platform | 18 days ago |
|
Adelaide
|
Trading platform | 2 months ago |
|
Sydney
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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John Olabamiji (@OwolabiJohnO) reported@MrMBrown Please Michael help tell pepperstone to work on crypto method for funding . Tired of trading with awwful brokers with absurd spreads
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Simon (@Simondeluv) reported@CryptoCowboy34 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network:- TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Dizzy_N_ (@Dizzy_N_) reported@I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.
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Local Man Wolf (@LocalManWolf) reported@mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia
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Kolawole (@Hope_On__God) reported@mrbayoa1 Boss please a group of people called pepperstone just scammed me Please I took loan to partake in their investment please I have all the transaction with me please help me boss
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Simon (@Simondeluv) reported@Crypto_prof37 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network:- TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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Nasimi Eldar (@nessi54768380) reported@sahibafx @PepperstoneFX I cant write any negative complaint about Pepperstone broker, a gambling platform
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hegdedarsh.base.eth (@hegdedarsh) reported@spectatorindex Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Zak (@iamcbzak) reported@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reportedWhile waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!
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Ron Hommel (@symbiosis_fx) reportedJust off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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CHARGEBACKTOOLS (@Chargebacktools) reported@simpleman0706 @KazeemAkanbi3 @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Tiltboy Benny (@TiltboyBennyV3) reported@TradingPlug22 Yes. Was a ****** experience. Paid $20 for my first withdrawal that bounced back to pepperstone because of the checks. After submitting all proof that the trading account is my own , no problems with 200k withdrawal as well
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Amanda King (@amndaking) reported@SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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GOAT EA (@Goatbot_ea) reportedPepperstone banned it. IC Markets has execution issues with it. Not because it's "too profitable." Because stacking grid positions creates unstable exposure for liquidity providers. When brokers start saying no, pay attention.