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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
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Trading platform (77%)
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Login (23%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Trading platform | |
 Riga |
Trading platform | |
 Kempten (Allgäu) |
Trading platform | |
 Woking |
Trading platform | |
| Mülheim |
Trading platform | |
| Pembroke |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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PisangCoklat
(@durenmedan) reported
@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Demar Ruiz
(@RuizDemar) reported
@Alexlin05100708 Yeah Pepperstone is not bad.
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TraderJun
(@RayMichaelJunia) reported
@trial_user_ I usually use eToro for some reason even I have IBKR and pepperstone. Am not saying other platforms are not ok thats why I dont also know what's best for crypto hehehe. For me as long as when I withdraw money there are no issues whatsoever hehe 🤷🏽 HNY!
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The Brave Hamid
(@TheBraveHamid) reported
@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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Dinesh Yadav
(@dineshydv) reported
@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Miyoko Goto
(@MiyokoGoto) reported
@livefxsignalsHQ Your signal is honest with the result not negative like some others on Telegram. I tried on Monday and most turned out to have SL instead of reaching TP. Pepperstone was the worst as I saw the opposite way booming after my purchase.
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Samuel
(@latviacalvinist) reported
If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Anton Ramli
(@ramli_anton) reported
@ChrisWeston_PS Chris, please help me understand the chart. Newbie retail trader with Pepperstone here :(
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roger carey
(@brucegreenroger) reported
@PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work
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Get Ryan
(@GetRyanV) reported
@ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”
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/
(@symbiosis_fx) reported
@thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!
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Grog the Barbarian
(@grog_the) reported
@PepperstoneFX I used to trade with PS but it’s just too expensive “From 0” means “higher than 0 most of the time + commissions” Now I use TD365 - with its terrible platform - but ~1\3 of Pepperstone’s all in pricing on the symbols I trade Happy to return if TD365’s pricing is matched
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Ron Hommel
(@symbiosis_fx) reported
2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards
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Ron Hommel
(@symbiosis_fx) reported
Just read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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Ron Hommel
(@symbiosis_fx) reported
I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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J
(@letsplayftse) reported
Gonna give it a wider stop than normal, because of us opening in a bit, but 95% on pepperstone are short, I know I keep going on about it, but if it ain’t broke don’t fix it! Lol
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Ron Hommel
(@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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I'm not the right "TARGET MARKET" -Pepperstone
(@symbiosis_fx) reported
While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!
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123
(@ibrahimathiam18) reported
@PepperstoneFX Hello have anyone ever changed a visa card of their pepperstone account I dont have that option for withdrawal??? Any help??
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Annie
(@annie_anniieee) reported
@MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets
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Ron Hommel
(@symbiosis_fx) reported
in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Ron Hommel
(@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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Ron Hommel
(@symbiosis_fx) reported
2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses
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roger carey
(@brucegreenroger) reported
@PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC
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Ron Hommel
(@symbiosis_fx) reported
Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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Phil Hand
(@jokerman_59) reported
So Chris is not ashamed! He damn well should be. No reply from 200 job applications. What did he think was going to happen? Thanks to the Pepperstone bloke, he’s landed on his feet. #australianstory
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Bodhi_hc1977
(@bg_hc1977) reported
@stockswami So Pepperstone has done what is expected of a broker holding a license. I think ASIC should crack down on the brokers turning a blind eye. In all honesty, it wouldn't have been hard to catch.
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Ron Hommel
(@symbiosis_fx) reported
I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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ACID303
(@ACIDTB303) reported
@PepperstoneFX RE:NFLX $20 SPREAD 14 SEP '21 11:30 SERVER TIME:THEY OBSCURED & MINIMIZED FACTS VIA SCREEN DUMPS FROM TRADING VIEW SHOWING $4 SPREAD VS ACTUAL $20 SPREAD I WAS FORCE FED. BLAMES LIQUIDITY PROVIDER & R/OVER.PEPPERSTONE'S RESPONSE:TONE DEAF & UTTERLY INEXCUSABLE!
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PB Mbatha🔴
(@Philan_Mbatha) reported
@Sydney_RSA Pepperstone? I’ve never had any problems whatsoever with them