Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Charlotte, NC 2
Vienna, Wien 2
Atlanta, GA 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Peoria, AZ 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
São Paulo, SP 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • cjlondon720 CJ | CW: Hirugashi (2020) & TONIKAWA (@cjlondon720) reported

    @mainswiftie @IGN I’d rather play free online games without having to pay $100/year for an online service, so PlayStation is not trash

  • palomojose35 Jose (@palomojose35) reported

    @PlayStation i think i want to get rid of my ps5 or y’all gotta call these back bc i’ve been having some problems

  • BigJake1987 Jacob Crumpley (@BigJake1987) reported

    @AskPlayStation I am needing help getting a game to finish installing. I am have the same issue on the digital download as on the disk with Crash Bandicoot: it’s about time. I try to play the third level and I get an error that says I need to wait for the game to

  • isolike24 Calmye (@isolike24) reported

    @DannyBe30276255 @AskPlayStation Same did you fix it?

  • adhamfawaz5 adhamfawaz (@adhamfawaz5) reported

    @AskPlayStation if u resolve my ps4 problem then ill buy a ps5.why the hell arent u replying ive sent u a msg and i really need help its been a week i cant log to the acct😡😡😡😡😡.customer service is sooooooo bad

  • Digital_Flann Digital_Flann (@Digital_Flann) reported

    @TerrellPerry16 @AskPlayStation At the moment all I have is SpiderMan. I don’t want to buy anything else until they release a permanent solution to the crashing issue. I really don’t want to drop $70 on games I can’t even play.

  • marcknuckle marc berry (@marcknuckle) reported

    @PlayStation Instead of hearing the clinking of the fan that some people are reporting? Or the clinking of the system shutting down after a crash? Come on Sony, get on it properly and instead of talking about all the good stuff only, admit the issues and resolve them.

  • Pancho_1019 Pancho (@Pancho_1019) reported

    @AskPlayStation I received an email saying that my sign in ID for Playstation has been changed and now I cant reset my password or log into my account due to an unknown user logging into my account

  • nicoaks Nicolò Roversi (@nicoaks) reported

    @AskPlayStation i have a ps5 digital edition but i can’t play with watch dog legion, after 1 minute it crash😭 pls help me! 🙏🏻🙏🏻

  • SunyHollow Juan Shiro (@SunyHollow) reported

    @PlayStation Fix the hot ps5 game crashes and turn it off!!!!!!

  • michael_wetjen Michael Wetjen (@michael_wetjen) reported

    @PlayStation I have Ghost of Tsushima on my PS5 and it is playable but under my error tab it says “cant download or copy”. I’ve rebuilt the consoles database but the issue is still there. Am I missing something?

  • DOGxOFxWAR john martin (@DOGxOFxWAR) reported

    Everyone who's having problems upgrading Assassins Creed Valhalla and Watch Dogs Legion, what store or website did you buy from, see if we all have a common denominator. @Ubisoft @AskPlayStation @UbisoftSupport

  • michael_wetjen Michael Wetjen (@michael_wetjen) reported

    @AskPlayStation I have Ghost of Tsushima on my PS5 and it is playable but under my error tab it says “cant download or copy”. I’ve rebuilt the consoles database but the issue is still there. Am I missing something?

  • maridesc1 maridesc 🦋✨🦂 (@maridesc1) reported

    4.5hr hold to be hung up on. called back the guy tried to send me an email and told me to ring back but I said no thanks we are doing this together because I’ve done everything in that email and THEN HE HUNG UP ON ME! SORT YOUR CUSTOMER SERVICE OUT @PlayStation

  • nicoaks Nicolò Roversi (@nicoaks) reported

    @PlayStation i have a ps5 digital edition but i can’t play with watch dog legion, after 1 minute it crash😭 pls help me! 🙏🏻🙏🏻

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