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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amiens, Hauts-de-France 2
Comuna 1, CABA 3
Molina de Segura, Murcia 9
Paris, Île-de-France 23
Fourmies, Hauts-de-France 1
Hyderabad, TG 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
Perpignan, Occitanie 1
Marchena, Andalusia 1
Saint-Denis, Réunion 3
Vieux-Condé, Hauts-de-France 1
Don Benito, Extremadura 1
Tours, Centre 2
Laillé, Brittany 1
Alicante, Valencia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • RipaldaVFX
    RIPALDA (@RipaldaVFX) reported

    Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

  • TheNavySquidALT
    Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported

    @xXEvilnatXx I’d have to reinstall it again and record it but can do that. all l had was webman mod since l’m not sure how much mods you can get away with using while on PSN. It crashes after pressing sign in pretty much instantaneously.

  • ChrisDubb23
    Dubb (@ChrisDubb23) reported

    @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

  • ItsBeyondMe
    ItsBeyondMe (@ItsBeyondMe) reported

    @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

  • oborozuki_neko
    朧月猫 (@oborozuki_neko) reported

    @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

  • W0LF1902
    WOLF1902 (@W0LF1902) reported

    @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

  • RxaperIV
    Reaper (@RxaperIV) reported

    @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

  • WVUGuy29
    #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported

    @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

  • xXEvilnatXx
    Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported

    An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

  • GlitchDarkdragm
    darkdragon (@GlitchDarkdragm) reported

    @iFireMonkey So they didn’t fix the psn party Channel glitch

  • mcquack306
    mcquack306 (@mcquack306) reported

    @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

  • mrwiggle2x
    FeldecatGaming (@mrwiggle2x) reported

    @revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • _tiagoandre
    Tiago André (@_tiagoandre) reported

    @PlayStation Please let us create a profile for dualsense that allows us to fix analog stick drift with deadzone!

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