Playstation Network (PSN)

Playstation Network (PSN) Outage Map

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Playstation Network (PSN) Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 125
Rome, Lazio 107
Milan, Lombardia 83
Madrid, Comunidad de Madrid 61
London, England 60
Bogotá, Distrito Capital de Bogotá 48
Naples, Campania 47
Berlin, Land Berlin 40
Montréal, QC 31
Hamburg, HH 28
Lima, Provincia de Lima 27
Dublin, Leinster 24
Medellín, Departamento de Antioquia 22
Munich, Bavaria 22
Santiago, Región Metropolitana 22
Mexico City, CDMX 21
Liverpool, England 19
Belfast, Northern Ireland 18
Sydney, NSW 17
Frankfurt am Main, Hessen 17
Buenos Aires, CF 16
Guayaquil, Provincia del Guayas 15
Southampton, England 15
Manizales, Departamento de Caldas 14
Toronto, ON 14
Glasgow, Scotland 14
Vigo, Galicia 14
Manchester, England 14
Düsseldorf, NRW 14
Melbourne, VIC 13

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Playstation Network (PSN) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:
  • dogemperor (NEO: TWEWY 27 JULY) (@dogemperor) reported

    @Willow_Bun Oh the entire TWEWY fandom likely to accidentally DDoS Nintendo's eShop getting the demo when it drops :D (and yes, I'll be hitting the eShop on my Switch starting at 11:01. And probably the Playstation Store to boot. :D)

  • Thomas Gebhart (@thomasgeb) reported

    @AskPlayStation I am trying to get my PS4 connected to the internet. and getting error code NW- 31247-7

  • Kevin Collins (@beetlebear) reported

    @PlayStation Any plans to fix the bug in "what's new" that indicates everyone "played the game for the first time"? Several system updates and it persists!

  • Björn Bumse (@dieBumse) reported

    @adrianarami28 For now I have 2 PSN accounts and 2 Activision Accounts. I need to fix it in correct direction.

  • Thomas Gebhart (@thomasgeb) reported

    @AskPlayStation. Error NW 31247-7. I have tried everything in the help files and articles. Reset router + firmware upgrade, manually set DNS, moved hardware. I have about 40+ wireless devices in my house and the PlayStation is the only one I can't get to connect to internet.

  • Björn Bumse (@dieBumse) reported

    @adrianarami28 i had an issue with my PSN account. so I had to create a new one and unlinked the original Activision/PSN. Now, my PSN account is working but I can't unlink it anymore to get to old status

  • bones (@bonesunchained) reported

    @dstrlder You know, it's a little bit like telling an epileptic to just not turn on the playstation, instead of making game studios aware of the issue, who then include a safety message before the game starts. Anyway, I won't police anyone here, I just meant well. So yeah, unfollowed.

  • josh (@JW00LZ) reported

    @AskPlayStation I’m having issues with my ps5 controllers/hardware... I’ve attempted to reach out to you guys a few times and calls are dropped and chat advises to reach out via phone... is there a good time to call in regards to my issue? If so can you please advise. Thanks!

  • Tri (@Triwayyy) reported

    @AskPlayStation I’m currently using the PS5 and haven’t seen a error code yet. I also tried to guide, wasn’t very helpful. I’m not sure if it’s a software issue, lan port issue, or just a router issue but I just upgraded my Wifi the other day.

  • creme (@MrSwagDoge2) reported

    @AskPlayStation There was a software update last night and I got a new controller today. The right ear in my headset is louder than the other one but with my old controller it is now also the same way. I think it was the software update that messed it up. Any ideas to fix it?

  • Tri (@Triwayyy) reported

    @AskPlayStation I’m not sure if you guys will answer but I’ve had some issues with my lan cable connection. Recently I’ve been lagging out almost every minute, and every time I check my settings, my lan cable is connected, but everything else isn’t working.

  • Shaun (@shaunc0r3) reported

    @queens2nd2none @mattswider Absolutely agree. The consoles should also be semi-permanently linked to the PSN account so they have no resale value. It honestly can't even be that hard to pull off, and it would have eliminated the bots problem entirely. You wouldn't be able to buy one as a gift, but oh well.

  • Mike Rey (Murf Rippa) (@murfrippa) reported

    @PlayStation I have had PlayStation since the PLAYSTATION came out! But you guys F**ked up the PS5 and then want people to buy ANOTHER?! SERIOUSLY?! And why TF are PS4 controllers still over $60 games over $50 PS Now sucks! No Crash Bandicoot?! How?! Xbox looking good.

  • KeeperOfWind (@KeeperOfWind) reported

    @CKeybladeMaster @ArcSystemWorksU If you’ve already redeem the code from the physical edition it should show up in your psn account. If you’ve haven’t redeem it yet attempt to. A lot of people got their codes to work correctly now. If you’re still having problem keep trying to contact arcsystemworks

  • MoTown8⃣7⃣0⃣ (@DatBoiMo) reported

    @AskPlayStation I have error code SU-30671-7 on my system....what do I do?????

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