Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 2
Kansas City, MO 2
Melbourne, VIC 2
Oklahoma City, OK 1
Compiègne, Hauts-de-France 1
Chepstow, Wales 1
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • joseph19250326 joseph (@joseph19250326) reported

    @AskPlayStation So I’m having problems connecting to my play station network I have to put in the second step verification and my phone number was disabled and there no way I can think of logging back in and I don’t wanna lose all my stuff

  • fusethesociaty Loren (@fusethesociaty) reported

    @AskPlayStation I have been having problems with my PlayStation 4. It can power on fine but it can't show on my TV. It's not a problem with the HDMI port nor the TV itself. There's only a problem since I can't see the picture. I can hear the PlayStation only through headphones.

  • DB_929 Dragon Beast (@DB_929) reported

    @AskPlayStation I have bought 10$ worth of CoD points a couple days ago for Call of Duty Cold war but i have not received them yet and i am unable to reach your customer service number because it is constantly full

  • amazibrowning Amazi Browning #BLM 🖤 (@amazibrowning) reported

    For someone who didn’t play Crash Bandicoot 2 on the PlayStation (originally came out in 1997), I’ll have to admit, 24 platinum relics out of 27 levels with 102% completion is pretty dope. Aggravating, but pretty awesome game.

  • Kid_Ankh Kid Ankh// BLM (@Kid_Ankh) reported

    @TheBluesBomber call your provider and try to get your ip address for the modem changed. when they do while being on the phone if you do a test and instead of giving you an error code it just says psn may be busy your problem is fixed by going to you menu and signing into the account <1>

  • ethanbaldwin41 Ethan Baldwin (@ethanbaldwin41) reported

    @RockstarSupport constantly being kicked out of gta online with either a error saying list connection to psn even though internet is fine. Then when I try to go back in saying could not download files from rockstar games service required to play. All day this has been happening

  • Fred_Aguayo Fred Aguayo (@Fred_Aguayo) reported

    @Yonush1 @PlayStation @Sony Omg cry me a river. My son had to deal with the same issue. 🙄

  • Tom1X9 Tom (@Tom1X9) reported

    @AskPlayStation Yes I have tried that but it doesn't seem to work and it's been getting worse, some people say it's a software issue, I just want clearance on what's happening cause you guys aren't answering calls either

  • akkagi91 赤城 (@akkagi91) reported

    @AskPlayStation crunchyroll on ps5 give me error problems all time

  • NorthKitten NorthStarCat (@NorthKitten) reported

    @IGN I play on Xbox and have no problem with PlayStation. Never will participate in dumb console wars.

  • St_Jamez841 Jaime (@St_Jamez841) reported

    @insomniacgames @PlayStation @AskPlayStation my Spider-Man remaster game froze on me twice and the second time my Ps5 was making a really loud noise. Had to hold the power button on the ps5 for about 20 seconds until it turned off. Not sure if this is a PlayStation or game issue.

  • foxtrot_45 Rick (@foxtrot_45) reported

    @Jivebinkie @PlayApex Pc or playstation? I noticed Cassie had trouble getting 3 on pc today @promisedsin

  • _elvaldez Two more weeks! 😂🤡 (@_elvaldez) reported

    @PlayStation your store sucks! How about giving helpful errors rather than “Something went wrong.” I'll keep my $Thank you. #Playstation

  • ChiggityChesh ChiggityChesh (@ChiggityChesh) reported

    @NeoGameSpark @AskPlayStation @SuckerPunchProd I had some issues with cloud save and/or external HD saves for the first couple weeks of PS5. Didn’t happen with Tsushi though.

  • daPRGamer DaPRgamer (@daPRGamer) reported

    @xMBGx I have an issue now that If I dont have it plugged in with the USB it dont work properly so ima have to contact @PlayStation @Sony

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