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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 12
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Rennes, Brittany 2
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Kansas City, MO 3
Pharr, TX 1
San Antonio, TX 2
Bensheim, Hesse 1
Fergus Falls, MN 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Lotte, NRW 1
Jodoigne, Wallonia 1
Stoke-on-Trent, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • gotanyfoodhuh
    eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported

    @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

  • xLUHG333
    go packs.. (@xLUHG333) reported

    @JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service

  • JohnDoe1432859
    John Doe (@JohnDoe1432859) reported

    @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

  • munl102
    م. (@munl102) reported

    @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • Blackout1hitta
    Blackout3130 (@Blackout1hitta) reported

    Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

  • BergeauxStormie
    Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported

    @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

  • kotakudanberu
    輝くダンベル (@kotakudanberu) reported

    To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

  • WVUGuy29
    #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported

    @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

  • M1k3ol
    // BFMike // Loading // (@M1k3ol) reported

    @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

  • pasta_wheat
    Wheat Pasta (@pasta_wheat) reported

    @longislandviper "find success in games-as-a-service" They had that. It was called HellDivers 2. Instead of working on making that a good game people would want to stick with they did things that made people want to leave. Like trying to force a PSN login on PC.

  • StanReinhardt
    Visiting Hands? (@StanReinhardt) reported

    @Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Problem linking the account to PSN.

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

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