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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Peter Port, St Peter Port 1
Troisdorf, NRW 1
Stittenham, Scotland 1
Bornheim, NRW 1
Middlesbrough, England 1
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Lille, Hauts-de-France 2
Strasbourg, ACAL 1
Milwaukee, WI 2
Nouméa, South Province 2
Bogotá, Bogota D.C. 1
Manizales, Caldas 1
Ibagué, Tolima 1
Beacon, NY 1
Mannheim, Baden-Württemberg 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Sydney, NSW 2
Indianapolis, IN 2
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • William91875853
    William Charles Day (@William91875853) reported

    @AskPlayStation F Playstation and all their worthless employees. You ask for help and you get ignored. I took my ps5 back yesterday i will never buy sony product again because of Playstation customer service is not available. Not bad it's not there. No customer service. F u

  • sebasss_perezz
    sebas🇲🇽 (@sebasss_perezz) reported

    @AskPlayStation I cant log into my account because i need a verification code but the phone number thats listed is no longer in service please help.

  • SMiller9867
    Steve Miller (@SMiller9867) reported

    @Guccikup @TBTimes_Bulls Get your 8 year old a playstation or xbox to distract them. Problem solved.

  • happygilmoreuk
    D G (@happygilmoreuk) reported

    @AskPlayStation I still haven’t been able to get through to get my broken controller replaced. How long is the average wait time on the phone lines now?

  • PatrickMoraisJr
    Patrick Ribeiro (@PatrickMoraisJr) reported

    @AskPlayStation godfall keeps crashing on me and giving me error code CE-108255-1... I also heard I should put my ps5 out of rest mode because it can cause crashes is this true I need help please.

  • blowlory
    Lorenzo Barretta (@blowlory) reported

    @AskPlayStation I saw that a lot of people are having this issue could it be a software bug?

  • houstonbred
    Isley Bros. stan account (@houstonbred) reported

    so uh, when can I expect my ps5 to not crash when using an external drive? it’s been a problem since r e l e a s e @AskPlayStation

  • Comicdud_theone
    Comicdud sometimes (@Comicdud_theone) reported

    @Dont_Worry_me_ I've never had trouble with playstation

  • legus76393850
    pp head (@legus76393850) reported

    @AskPlayStation I need help I forgot I had a subscription to Minecraft realms and I can’t open my service list on my account

  • KillerKieranQ
    Kieran (@KillerKieranQ) reported

    So, @PlayStation @Sony and @AskPlayStation STILL haven’t replied to the Update 8.03 issue that is still ONGOING?! No wonder Xbox is more reliable, THEY LISTEN TO THEIR USERS. I can’t play certain games now because they REFUSE to patch this CONSOLE BREAKING BUG. F*kin Corpos.

  • MinecraftFallou
    Garrett Hardymon (@MinecraftFallou) reported

    @Treyarch There’s a problem with modern warfare 2019. Whenever I load into multiplayer with a friend, while on split screen it crashes the game completely. I have to restart the game. This is on PlayStation 4 and I can send a video if proof is needed.

  • wtfdontfollowme
    dan (@wtfdontfollowme) reported

    @AskPlayStation gonna try this again cos you didnt help the first time. i need a refund, you sent me the link, the link sends me to playstation support bot, which directs me to live chat, live chat says "YOU HAVE BEEN BLOCKED FROM CHAT". how do we the problem?

  • HairyBizRat
    HairyBizRat (@HairyBizRat) reported

    @AskPlayStation How about you fix the dashboard where you delete a game and it shows up still. Also the games library shows every game you’ve downloaded or installed SI try no way to remove them even if you no longer have the physical disc 😞

  • JosephR75461216
    Joseph Reid (@JosephR75461216) reported

    @H0LL0W_ID0L @Xbox @PlayStation Yeah the problem is for me is that iam not unemployed, I have money & still can't get my hands on one unless I go to Ebay & pay these overpriced greedy Mutafuckers which I may have to if I still can't get one by May & for that I blame Sony!

  • wtfdontfollowme
    dan (@wtfdontfollowme) reported

    @AskPlayStation Soooooo...... how do we fix the first problem so I can solve the real problem?

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