Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Melbourne, VIC | 2 |
| Belfast, Northern Ireland | 2 |
| Valley Stream, NY | 1 |
| New York City, NY | 1 |
| Kilgore, TX | 1 |
| Muskegon, MI | 1 |
| Milan, Lombardia | 1 |
| Hamburg, HH | 1 |
| Summersville, WV | 1 |
| São Paulo, SP | 1 |
| Ashburn, VA | 1 |
| Barcelona, Catalunya | 1 |
| Irwin, PA | 1 |
| Coatesville, PA | 1 |
| Nürnberg, Bavaria | 1 |
| Cambridge, ON | 1 |
| College Station, TX | 1 |
| Oswego, IL | 1 |
| Erie, PA | 1 |
| Los Angeles, CA | 1 |
| Sacramento, CA | 1 |
| Montesilvano Marina, Abruzzo | 1 |
| Goshen, NY | 1 |
| Tiffin, IA | 1 |
| Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes | 1 |
| Sugar Land, TX | 1 |
| Jablonné nad Orlicí, Pardubický kraj | 1 |
| Stains, Île-de-France | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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JustBackOutx
(@TheactualJP) reported
@charlieINTEL Anyone else keep getting an error that takes you back to your PlayStation Home Screen?
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Carmen Hickerson
(@Ladyleann) reported
@AskPlayStation need to recover our login information.
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Oscar Portillo
(@Ssss72688) reported
@AskPlayStation is digital game shsring against terms and service?
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Sam Cherry
(@samcherry87) reported
@AskPlayStation How do I fix the party echo ps4 to ps5? and why do i keep getting can't start game or app on ps4 games being played on ps5?
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Silent Dave
(@silentdave420) reported
@genefactor007 @MaisByg @AskPlayStation They've been shipping out replacement consoles quickly so hopefully you get yours soon. I'm still hoping my issue can be fixed with a patch since I am able to play in performance mode. I tried again last night to run Spiderman in fidelity and it crashed as soon as it loaded.
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Billy Butcher
(@BiIIyButcher) reported
@GWV110 @PlayStation Haha this baboon is really dumb, you have eye sight issues, run along now kiddo, you have no knowledge.
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Yabroski Gaming
(@YabroskiG) reported
@forestminish Ratchet and Clank or Kratos. Probably the two longest running franchises from PlayStation that are still getting sequels. Crash and Spyro are Activision owned IP that are multiplat so probably not them.
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Chaitanya D
(@chaitanyad7) reported
@AskPlayStation @matthew_brayson Hello @AskPlayStation I am having difficulties downloading Fifa 21 from the ps store I keep getting an error even though I just bought a game 2 days ago.
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MuZ 🇦🇺
(@muzdbuz) reported
@Dee_Batch PlayStation is having software problems for a very small amount of users, while the XSX is having hardware (One where Tom from Verge/Microsoft helped a guy with a popping XSX, is one of many I remember) problems for small amount of users and now issues with games performing.
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Oscar Portillo
(@Ssss72688) reported
@AskPlayStation is digital game sharing against terms of service?
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sgr
(@brwnsgr99) reported
@AskPlayStation hey I'm trying to connect my Spotify to my ps5 and keep getting a "account already looked to another PSN account" but I've only ever had one PSN account? had this issue on my ps4 too and never got a fix.
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Davros Flatley
(@DavrosFlatley) reported
@PlayStation having issues with my playstation 5. Want to order a replacement (in the UK) please can you provide me with a contact number as going through all your selections online gets me nowhere.
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Eddie Steppelus
(@Eduardo39519611) reported
@OGXRAYZ PlayStation 5 has waaaaayyy more issues than Xbox
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A$
(@Aavir__) reported
@AskPlayStation Whenever i put my spider man miles morales disc in my ps5 console the console just freezes and is turned off automatically or freezes and cannot be turned off without unplugging the power cord is there any way i can refund the game or fix the problem
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▪︎J▪︎
(@rainonmagic) reported
@AskPS_UK I have an issue with a PS store purchase, can you please dm me. Thanks