Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Dallas, TX 3
Blackburn, England 2
Angers, Pays de la Loire 2
São Paulo, SP 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Paris, Île-de-France 2
Charlotte, NC 2
Columbus, OH 2
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Vienna, Wien 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1
Weatherford, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • mick_sweeny McSweeny (@mick_sweeny) reported

    .@AskPlayStation are you a bot? You sure are ignoring the fact that PSN is down. I’m seeing your replies to tweets but the problem isn’t on our end. You may run checks and see that PSN is up, but in fact- it is not...

  • DiegoEspiricue4 Diego Espiricueta (@DiegoEspiricue4) reported

    @PlayStation Why tf are the servers down for playstation accounts

  • BrandonStax Himothy. (@BrandonStax) reported

    @AskPlayStation are the servers down?

  • Michel29895912 Michel (@Michel29895912) reported

    @AskPlayStation Hello playstation, I am a ps4 player and I cannot connect to any online game, it says that it cannot connect to the play station network, restart the console, the same router and close the Playstation network and now I cannot log in. PD: error WS-37398-0.

  • wolfbeebean Wolfbeebean🥕🐡🐟 (@wolfbeebean) reported

    @PlayStation Real world problem right here

  • blasianbombshe2 blasianbombshell (@blasianbombshe2) reported

    @AskPlayStation @FrostGeminiOG Not working for me either. Keep getting WS-37398-0 code for everything I try to play online or when going to the store. My internet is fine, I restarted my ps4, not sure what’s going on.

  • FortniteKidAnd1 Fortnite Kid And Minecraft Kid (@FortniteKidAnd1) reported

    @AskPlayStation I can't sign in my ps4 account it says account management down when will it be fixed

  • imgavinwhite g (@imgavinwhite) reported

    @AskPlayStation it won’t let me sign in to my account and it says error(ws-37398-0)

  • valdema05563430 valdemar (@valdema05563430) reported

    @PlayStation Fix ur servers

  • GuitarristJoao joao_guitarrist (@GuitarristJoao) reported

    @FrostGeminiOG @AskPlayStation Im from brazil, getting the error (WS-37398-0) when i try to sign up, another friend of mine got this too

  • percahol percaholic. 💫💫 (@percahol) reported

    @PlayStation No one gives a ****, fix your servers.

  • MrWolfAmongUs Jhon Kilgore (@MrWolfAmongUs) reported

    Fix your ******* server of **** @AskPlayStation @PlayStationES @Sony #PSNdown

  • MastaOfMp3s This page owned by Cats 🐈 (@MastaOfMp3s) reported

    @theroadhogmain8 @AskPlayStation @FrostGeminiOG Yeah log in servers are down. Management must not want to say anything leaving the customer service rep to deal with angry customers

  • Rez55826464 Rez (@Rez55826464) reported

    @ps5ukalerts My psn isn’t working as well can’t sign in

  • mer44198238 Ömer (@mer44198238) reported

    @PlayStation Problem with Login on PlayStation!!

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