Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Charlotte, NC 2
Vienna, Wien 2
Atlanta, GA 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Peoria, AZ 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
São Paulo, SP 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • LVGamblers Steve (@LVGamblers) reported

    @MLBTheShow @AskPlayStation Can you at least blink to acknowledge that you are aware that the PS5 entitlement is still not working? #day7

  • kevinborst Kevin Borst (@kevinborst) reported

    That being said, in Poland Sony is starting a one year trial of a streaming service of their own called "Playstation Plus Video Pass". Regardless, with this deal in place we wouldn't see a streaming service from Sony until after 2026.

  • TheSchnoo Maxwell Marmalade (@TheSchnoo) reported

    @PlayStation @AskPlayStation why is your customer service so bad? Also why is your return policy so draconian you don't include caveats for medical issues? I am about to enter hour 2 of your live chat with people who refuse to listen to my concern.

  • TypicalVirrrgo 🅰️♍✌ *BLM* (@TypicalVirrrgo) reported

    @PlayStation Can I have someone from your customer service contact me? My nephew and his friends are getting harrassed by a former friend.

  • SickBoyDMS Derrick Seleska (@SickBoyDMS) reported

    @AskPlayStation Turned out the issue was that my PC wasn't seeing the attached controller, but that error wasn't popping up. Back up, thanks!

  • JasonLebrom addelin lopez borque (@JasonLebrom) reported

    @LeroyDikkispina @X_Gamer_kid @ZhugeEX 1- Yakuza and Crash bandicoot are not a power demanding games 2-Crash bandicoot and the Yakuza Saga has always had PlayStation exclusivity and if you're talking about Yakuza Like A Dragon it runs the same on both systems

  • matrix_marshall CaveMan💙ΔOX​❑ (@matrix_marshall) reported

    @impception @PlayStation I have a US Account for PS NOW.. I bought a $60 psn card but then i noticed that PS NOW was on a discount so i bought it for $45. The only problem is that i can't stream those stream able games because there are no servers here for PS NOW. Gladly there are lot of downloadables

  • Jas_Matharoo Jas Matharoo (@Jas_Matharoo) reported

    @AskPlayStation I've downloaded the new warzone update on my PS5.. some game files are stuck in my downloads with an error. I have enough storage now and they won't delete, they are stuck and I can't load the game or delete it!

  • kelson_kensey kensey kelson (@kelson_kensey) reported

    @MLBTheShow I can't get into diamond dynasty dUE to unresolved server issues. Everyday non stop, can I get a refund? I bought a PlayStation solely for this game and it's not worth the time and frustration trying to get past the main menu I'm gonna lose my mind.

  • SammyK77887877 SammyK (@SammyK77887877) reported

    @SuzanneVara I don't understand it especially in this area.. it's so popular at the rec/youth level.... I think the commitment is a big issue like you said... I don't think kids are dedicated to anything anymore other than PlayStation or Xbox sadly...and that really ticks me off...

  • Hushbtw hush (@Hushbtw) reported

    @diorfell @contrayahs not working? hmm, can she share her screen in a playstation party with me?

  • RatedBest2 RatedBest (@RatedBest2) reported

    @AskPlayStation Im waiting to receive a call back from customer service. My wait time is 30 mins. Im just going to trouble shoot over phone. Thanks

  • sGarvett Sam (@sGarvett) reported

    @HumanBoris @zerin_ho @PlayStation If gamepass hits 100M subs, and that’s a big if, they’ll have no other option than putting it on the service. Similar to how many of these games are coming to PC. If the market share is huge that’s where the money will be and companies will go to where the $$ is.

  • GameplayVideos8 Gameplay Videos (@GameplayVideos8) reported

    @AskPlayStation no error message just no audio heard in live stream when I was talking through headset

  • SirMaximilianus Ma✘imilianus 🅴 (@SirMaximilianus) reported

    @PlayStation @AskPlayStation are you aware of “lan cable not connected issue”, are you going to finally resolve it?

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