Playstation Network (PSN)

Playstation Network (PSN) Outage Map

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Playstation Network (PSN) Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago, Región Metropolitana 73
Paris, Île-de-France 73
Naples, Campania 65
Madrid, Comunidad de Madrid 57
Rome, Lazio 55
Milan, Lombardia 43
Sydney, NSW 42
Berlin, Land Berlin 40
Melbourne, VIC 38
Buenos Aires, CF 32
Lyon, Auvergne-Rhône-Alpes 25
Hamburg, HH 25
Turin, Piemonte 25
Barcelona, Catalunya 25
Tijuana, BCN 25
London, England 24
Munich, Bavaria 23
Vienna, Wien 22
Lima, Provincia de Lima 20
Köln, NRW 19
Florence, Toscana 16
Toronto, ON 16
Frankfurt am Main, Hessen 16
Brisbane, QLD 16
Bordeaux, Nouvelle-Aquitaine 14
Genoa, Liguria 14
Málaga, Andalucía 13
Düsseldorf, NRW 12
Bremen, Bremen 12
Catania, Sicilia 11

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Playstation Network (PSN) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:
  • Nick (@nicks18000) reported

    @PlayStation I just spent $45 on MortalKombat upgrade pack and all I get is an error has occurred

  • Marc (@Mysterybeatzuk) reported

    @JakeFrmAutozone @MortalKombat @PlayStation @JakeFrmAutozone Go to the PS Store, search "Mortal Kombat" go to the MK11 game page, then go to add ons and you should be able to download the content individually from there, I had this issue at first too

  • Jonathan @ MK AFTERMATH (@lion_diet) reported

    @GhostSlayer2839 I contacted PlayStation support and they handled it the issue was that I had tried for days and today while I’m waiting for another job to do I got them. The lady helped me like that

  • Jonathan @ MK AFTERMATH (@lion_diet) reported

    I GOT MY CODES **** YEAH. I got my ps4 themes. It’s took like 10 minutes and I got all the codes. I’m crying dude PsN support didn’t crash I ******* got it

  • Scarlett Shaw (@ScarlettShaw) reported

    PSN making #GamesWithGold look increasingly pathetic these last few months. Big problem for #Xbox and it’s because of #Gamepass. They’d rather add them to that than give you anything decent for free unfortunately.

  • Brad Stollery (@BradStollery) reported

    @AskPlayStation I tried installing update 7.51 but I get the same error "su-42118-6" as with update 7.50. Please fix this. And before you ask: Yes, I've tried updating manually, and in Safe Mode, and using a USB. I'm paying you $70/year for an online privilege I can't use.

  • Crazfus | 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗙𝗶𝗻𝗻𝗼𝗯𝗶 (@crazfus) reported

    I dont have a problem with the sound of my playstation because I play with a headset. I dont hear it.

  • Sherie B. (@SByrd21) reported

    @AskPlayStation I changed my email address (not my password) and I am now unable to sign into my account. I’ve requested to reset my password several times and still have not received an email to my new or old email address. Customer service phone and chat do not work. HELP

  • Luis Xavier Reveron (@CrusaderReveron) reported

    I’m going back to PS, Xbox has been trash lately. Server kicks, audio problems when in parties, and not being able to see anyone online has been trash. I never had that problem with PlayStation.

  • Kinetic Legacy (@Real_Boba_Fett1) reported

    @Koahlah @PlayStation There is a fix for that actually. Usually the springs inside the controller falls of it's position. You need to watch a tutorial on how to open the controller and then put the spring back to place

  • Josh Robertson (@JoshRobertson97) reported

    Playstation Plus games aren't free. You're paying a subscription service for them. They were only added as a counter to the argument that these services only stop you from playing online, something which PC provides for free.

  • Zagaluenco07 (@zagaluenco07) reported

    Hello i have a problem with a game, it puts me that I don't have ps plus to start it, but only with that game, I really have ps plus until October @AskPS_UK please help =(

  • Anthony (@AnthonyClaughan) reported

    @AskPlayStation @Mikey88320879 I have tried From the PS4™ Home screen, go to [Settings] and select [Account Management]. Select [Activate as Your Primary PS4], then [Deactivate] then [Reactivate]. Also [Restore Licenses]. still not working

  • TheBiter (@TheBiter) reported

    @2RLove_ I kind of think the issue isn’t even fully internet connection. It feels like gbvs locally lags Fps and overall game performance wise sometimes while suffering no input delay. Feels like you need not only a good connection but a ps4pro to have a good psn experience

  • bre 🦋 (@etherealbre) reported

    @AskPlayStation my ps4 literally is not working after the most recent update. please help. your live chat told me to wait 2 days and that’s completely unfair.

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