Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Arlington, TX 1
Morteau, ACAL 1
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • samjones411 SamJones41 🪐🗽 (@samjones411) reported

    @AskPlayStation your UI is so broken please release a software update i beg theres constant issues and little annoyances with the UI i have already reset the database and i am not willing to factory reset my console

  • magdaleneejay ✨majestic crescent✨ (@magdaleneejay) reported

    @keekeexbabyy @PlayStation PSN has some of the worst customer service I've experienced when it comes to their store. Hoping it all works out 🙏🏾

  • joshephine_ Josephine (@joshephine_) reported

    @nemejess @AskPlayStation I had same issue with mine. But all thanks to @smart_pro27 on Instagram I had mine fixed successful..

  • Bukowywowwe David (@Bukowywowwe) reported

    @Jessabirdy @Xbox That's weird, because I don't have this experience with @Xbox customer service at all.. lol and I've been an Xbox customer since I was a kid.. yet I'm still here, only because my hate for Playstation is so huge. lol

  • joshephine_ Josephine (@joshephine_) reported

    @ErikSan56812678 @AskPlayStation I had same issue with mine. But all thanks to @smart_pro27 on Instagram he had mine fixed successful..

  • StayClipped Trey (@StayClipped) reported

    @AskPS_UK My sign in ID was randomly changed and it wasn’t me. I need to get it back

  • fifaplayer1310 fifaplayer1310 (@fifaplayer1310) reported

    @PlayStation my account has been banned for 30 days due to a violation of the terms of service through message. I DONT MESSAGE ANYBODY ANYMORE HOW COULD I GET BANNED IF I DONT MESSAGE ANYONE. this isn’t fair, I literally don’t message people anymore. Please help me thank you.

  • Niffie_G Hanif (@Niffie_G) reported

    @AskPlayStation @waylon6824 I'm also having that issue.

  • TIKIPODltd Dugan (@TIKIPODltd) reported

    nephews ps4 had some corruption issue - had to factory reset it to get it to work again, and now he cant remember the email/password! :( Is there a way to get an account back by just the psn id alone?

  • SJWebsterArt Webster (@SJWebsterArt) reported

    @EPiiCSNiiPES @AskPS_UK @IOInteractive Really hoping there's a patch on the way. I was excited to try and Platinum this game but these issues have really put me off. Incredibly disappointed. :(

  • RichLittlefair Richard Littlefair (@RichLittlefair) reported

    @AskPS_UK Hi, my account has been hacked. How can I contact you to fix this?

  • gary_player2 Emploice Muswashans (@gary_player2) reported

    What to do if i sell a PS5 to someone local & it breaks or becomes defective over time? Will they be able to work directly with PlayStation for fix or what?

  • Laurine106310 Laurine Sarah🧚‍♀️ (@Laurine106310) reported

    @ErikSan56812678 @AskPlayStation I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this lady on Instagram she is fast and reliable, I think you should contact him On Instagram @labaran_hackers

  • joshephine_ Josephine (@joshephine_) reported

    @freeONLYMEJ @AskPlayStation Contact @smart_pro27 he will help with all kinds of problems regarding to PlayStation

  • fifaplayer1310 fifaplayer1310 (@fifaplayer1310) reported

    @AskPlayStation my account has been banned for 30 days due to a violation of the terms of service through message. I DONT MESSAGE ANYBODY ANYMORE HOW COULD I GET BANNED IF I DONT MESSAGE ANYONE. this isn’t fair, I literally don’t message people anymore. Please help me thank you.

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