Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 2
Kansas City, MO 2
Melbourne, VIC 2
Oklahoma City, OK 1
Compiègne, Hauts-de-France 1
Chepstow, Wales 1
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • SurrealBrain AG (@SurrealBrain) reported

    Been getting two different error codes trying to download games to my PS3; 80029509 and 80029721. Both are preventing me from downloading ANYTHING to my PS3. @PlayStation

  • leukoshoopr Anthony O'Reardon (@leukoshoopr) reported

    @PlayStation can't download ps4 reinstall update fro your website. Is there a problem?

  • AgentMrl2 Agent-Stone-mrl2 (@AgentMrl2) reported

    @MrProWestie Iv got a fantastic load out for you once my game has reinstalled as am having problems with the playstation 4

  • SteveoKenobi101 SteveoKenobi (@SteveoKenobi101) reported

    @AskPS_UK Hi that’s also my problem I have no phone at the moment. Can this be done another way?

  • Harlemkenway Harlem_Kenway (@Harlemkenway) reported

    @SurrealBrain @PlayStation Ive been getting the same error. Cant even activate my ps3 as the main console anymore. Let even dowload games at the store.

  • RayanSomani Rayan Somani (@RayanSomani) reported

    @AskPS_UK I have a UK psn account, and just moved countries & bought a brand new PS4. I've been trying to log in, but kept getting this error: NP- 38496-0. I tried to switch off the PS4, changed my account password etc, then I got a similar error: WS-44949-0. Any help?

  • Harlemkenway Harlem_Kenway (@Harlemkenway) reported

    @PlayStation cant download anything on my ps3 due to error 80029509 please fix it.

  • MitchMitcheson Michael Mitcheson (@MitchMitcheson) reported

    @RogueCompany @PlayStation It seems anything from ps+ is now gone. Wingsuit, sigrid etc. Hopefully we get a fix soon.

  • crmnl_jn 🔥 ジェナ 🔥 (@crmnl_jn) reported

    Ok why the hell did my playstation disconnect from the internet and it won't connect back no matter what I do.

  • leukoshoopr Anthony O'Reardon (@leukoshoopr) reported

    @PlayStation can't download ps4 reinstall update fro your website. Is there a problem?

  • Tomas11285588 Tomas (@Tomas11285588) reported

    @AskPlayStation Hello. I have a problem with the live chat. Im from europeand im from lithuania. I tried t contact finland, spain, italy but thye don't have live chat what should i do?

  • Alex20567836 Alex (@Alex20567836) reported

    @cherriblossomx @AskPlayStation Have you figured this problem out

  • CapoVpg esports capo (@CapoVpg) reported

    @AskPS_UK help needed i can play online for about a hour and get kicked due to a network issue then i cant connect again this is by wireless only way it works again if i restart my ps5 but same happens again in a hour time alot of people having same issue any help as i cant lan

  • Amysearle00 amy💖 (@Amysearle00) reported

    @Babydin71261466 @AskPS_UK I bought cod points on the PlayStation store and they never showed up, they’re refusing to refund me for it even though the service hasn’t been provided. Telling me to get in touch with Activision, but they don’t respond. It’s just ridiculous

  • CaltonDeclan Declan calton (@CaltonDeclan) reported

    @AskPS_UK This doesn’t help I don’t have any access to my account because of the change to the sign in id I don’t know what the new one is because like I said I didn’t change it myself

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