Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • lordiette Lordiette (@lordiette) reported

    @AskPlayStation my friend has an issue where he cant hear anyone in game chat so cant crossplay, this issue followed him from ps4 to ps5, we have tried everything we can think of and nothing changed. Can you help?

  • RazorSharpRust RazorSharpRust (@RazorSharpRust) reported

    @AskPlayStation Getting real bored of your ignorance toward the forced ALLM issue. If it's not fixed or even announced to be fixed I'll stop suppoting your brand and encourage friends and family to as well. I feel totally ripped off after spending so much on games, consoles and my TV

  • datarded Aditya Datar (@datarded) reported

    @JxayDx @AskPlayStation Why don't you seek @hackzine01 on IG for help, he's specialize in fixing this kind of issues. He's good at this. You can text him on WhatsApp too: 1(937) 524-5427 or telegram: 1(937) 524-5427

  • Popstonebridge Poppy (@Popstonebridge) reported

    @AskPS_UK Yeah, I have gone through everything, sent a repair request on the 11th however I was unable to get it sent in time so I was attempting to send in another today, and I cannot submit my serial number as it comes up with “error, something went wrong”

  • fardanfm Fardan Ahmed (@fardanfm) reported

    @CallofDuty Hey. Not working on PSN. can i get a personal code??

  • toymos1 Toyin O (@toymos1) reported

    @AskPS_UK Hi I am trying to request a repair for my dual sense controller. Each time I enter my controller serial number, it keeps saying"Error something went wrong" I even swapped around the number "0 "& letter "O" why is your website not recognising the genuine S/N?

  • KarenSm1262 Karen Smith (@KarenSm1262) reported

    @jeffwoo00360764 @AskPlayStation I know someone who can help you fix it send @Calce_tech1 on Instagram a dm he’s gonna help you

  • BocesaGrace GRACE (@BocesaGrace) reported

    @jeffwoo00360764 @AskPlayStation Why don't you try this genius #ace_traker on Instagram he helped me when I was having the same issue why don't you talk to him and see if he can help you too.

  • BocesaGrace GRACE (@BocesaGrace) reported

    @RazorSharpRust @AskPlayStation I know someone who can help you fix it send @ace_traker on Instagram a dm he’s gonna help you

  • nhuijtink1 NHUIJTINK (@nhuijtink1) reported

    @CallofDuty It’s not working in my region, according to the PlayStation app. 😕 i bought the bundle and want to celebrate. 🥳

  • HappyCloudGamer Happy Cloud Gamer🇺🇦 (@HappyCloudGamer) reported

    @PorterJonD2 This telling me much. With Xbox gamepass. Playstation will need to get the pc port going forward. And how to sale more. Well with the crapy streaming service from Playstation will not cutt it. They need to win more pc gamers so add it to GFN is a smart move

  • toymos1 Toyin O (@toymos1) reported

    @AskPS_UK Hi I am trying to request a repair for my dual sense controller. Each time I enter my controller serial number, it keeps saying"Error something went wrong" I even swapped around the number "0 "& letter "O" why is your website not recognising the genuine S/N?

  • robtanner84 DoneDidIt (@robtanner84) reported

    @JMW_BOYZ @judiith198 @NextGenPlayer I'm not saying what will or what won't go to pc. Playstation unfortunately changed their vision so all bets are off as to what they ship on pc. As long as the vast majority, hold a few GAAS, don't go day one to pc than I don't see the problem.

  • AntonioDRSoman AntonioDRSoMan (@AntonioDRSoman) reported

    @CallofDuty @CallofDuty this PSN code is not working on my playstation!😫

  • little_horror Ben Franklin (@little_horror) reported

    @AskPS_UK I have a problem with my PS5 Dualsense, but when I go through the Repair Support it's not recognising my serial number for the controller. I've tried everything I can think of - are you able to advise at all please?

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