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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Molina de Segura, Murcia 9
Paris, Île-de-France 23
Fourmies, Hauts-de-France 1
Comuna 1, CABA 2
Hyderabad, TG 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
Perpignan, Occitanie 1
Marchena, Andalusia 1
Saint-Denis, Réunion 3
Vieux-Condé, Hauts-de-France 1
Don Benito, Extremadura 1
Tours, Centre 2
Laillé, Brittany 1
Alicante, Valencia 1
Cergy, Île-de-France 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • CCardassian
    Chloe Cardassian (@CCardassian) reported

    @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

  • AHeller56
    Austin Heller (@AHeller56) reported

    @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

  • PathofRuin
    Abyss (@PathofRuin) reported

    @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.

  • BergeauxStormie
    Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported

    @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

  • _EternalLili_
    Eternal Lili (@_EternalLili_) reported

    Is anyone else having wierd problems with thier psn app? 😟

  • TheePeerless1
    Peerless1 (@TheePeerless1) reported

    @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

  • JamiesAct
    James (@JamiesAct) reported

    3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

  • Teamspiderplays
    spiderYTplays (@Teamspiderplays) reported

    Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

  • CyberPhnxEcho
    Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported

    I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.

  • RipaldaVFX
    RIPALDA (@RipaldaVFX) reported

    Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

  • kotakudanberu
    輝くダンベル (@kotakudanberu) reported

    To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

  • xXEvilnatXx
    Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported

    VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @nib95_ @AstroCyborg You are literally celebrating this entirely. Why else would you make this post when there’s been a massive issue with a game on PSN? Why haven’t you covered that? Only Xbox something related you cover.

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

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