Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • VetLfk IrishVetLFK (@VetLfk) reported

    I'm in the middle of watching Big trouble in Little China last night and @PlayStation network informs me my login ID has changed. And I'm currently locked out of my account. No customer support till 9am!?! Weak. #PlaystationAccountHacked

  • SeanFis85822018 Sean Fisher (@SeanFis85822018) reported

    @AskPS_UK tried everything recommended on site and Internet. Simply won't let me sign in or out of PSN keeps coming up error but with no code

  • KhalilDase Khalil Dase (@KhalilDase) reported

    @AskPS_UK Can I login to someone else ps4 using my account that has the game on a U.K. game the same as mine? Will the VC show then

  • _dan_82 Dan Warelow (@_dan_82) reported

    Under warranty so would expect if it needs a fix @AskPS_UK would do it.

  • EbruAkl9 Ebru Akıl (@EbruAkl9) reported

    @yutubegu2 @AskPlayStation It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport198 on Twitter,he was the one who got me back into my account he will help you with your account

  • Rishabh_jain23 Rishabh Jain (@Rishabh_jain23) reported

    @AskPlayStation How to revert to old PSN ID as self-service without “calling” int’l support number?

  • KhalilDase Khalil Dase (@KhalilDase) reported

    @AskPS_UK I’ve tried but that’s not working

  • theodorepeters Chee👑 (@theodorepeters) reported from Milwaukee, Wisconsin

    @ZorroeI @paramountplus @PlayStation Same thing happened to me trying to watch the Asian Qualifiers… hopefully they fix it by UCL time 😕

  • WayneBappa Wayne Rondon (@WayneBappa) reported

    @jkaraa @AskPlayStation I will have to recommend you to the service of #jayfixit792 on Instagram for help, he’s gonna help you fix it perfectly he’s reliable and trustworthy

  • glitch_walker Gary Watts 🌱 #wearamask 🇬🇧🇪🇺 (@glitch_walker) reported from Lincoln District, England

    @AskPS_UK hi there, could you please provide an address that I could write an official complaint to? Been left hanging after saying my ps5 controller was broken,...

  • EbruAkl9 Ebru Akıl (@EbruAkl9) reported

    @kickthehenry @AskPS_UK It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport198 on Twitter,he was the one who got me back into my account he will help you with your account

  • ReyesFranco17 Nestor Reyes Franco (@ReyesFranco17) reported

    @PlayStation_LA @CrashBandicoot Crash Bandicoot 2

  • WayneBappa Wayne Rondon (@WayneBappa) reported

    @Andrew02015744 @AskPS_UK I will have to recommend you to the service of #jayfixit792 on Instagram for help, he’s gonna help you fix it perfectly he’s reliable and trustworthy

  • PretzelJones PЯΣƬZΣᄂ JӨПΣƧ © (@PretzelJones) reported

    @Falemadi17 Because my internet is plenty fast. Like I said. I’ll be doing a comparison to Xbox’s solution. If the results are similar I’ll concede it’s my issue. If not, it’s PlayStation.

  • SneakyDave50 Davy Phillips (@SneakyDave50) reported

    Do not buy #GhostOfTsushimaDirectorsCut the game is broken and does not work on the ps5. @PlayStation should issue full refund and take off the PS network. #ghostisbroken #GhostOfTsushimaDirectorsCutCrash

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