Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
 
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports | 
|---|---|
| Jacksonville, FL | 2 | 
| Charlotte, NC | 2 | 
| Dallas, TX | 2 | 
| Knoxville, TN | 2 | 
| São Paulo, SP | 2 | 
| Madrid, Comunidad de Madrid | 2 | 
| Columbus, OH | 2 | 
| Louisville, KY | 2 | 
| Baton Rouge, LA | 2 | 
| Toronto, ON | 2 | 
| Salt Lake City, UT | 2 | 
| Helsinki, Uusimaa | 2 | 
| Quito, Provincia de Pichincha | 2 | 
| Atlanta, GA | 2 | 
| Buffalo, NY | 2 | 
| Omaha, NE | 2 | 
| Scottsburg, IN | 2 | 
| Canton, MI | 2 | 
| Dudley, England | 1 | 
| Lititz, PA | 1 | 
| Cherry Valley, AR | 1 | 
| Pearland, TX | 1 | 
| North Richland Hills, TX | 1 | 
| Plano, TX | 1 | 
| Silver Spring, MD | 1 | 
| West Palm Beach, FL | 1 | 
| Pensacola, FL | 1 | 
| Deer Park, TX | 1 | 
| Danville, KY | 1 | 
| Fort Worth, TX | 1 | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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 Allan Maxwell 
    (@AMaxwellMedia) reported Allan Maxwell 
    (@AMaxwellMedia) reported@AskPS_UK having issues with the reset email not being delivered to my email inbox 
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 Frazier 
    (@FLottchea) reported Frazier 
    (@FLottchea) reported@ThatCoolName65 @ConnorStMich @TheActMan_YT He mainly gets upset when a Playstation player makes fun of extremely minor and inconsequential details, entirely missing the few important problems the game does have whilst also not experiencing halo for themselves. Useless feedback from a non-existent player base. 
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 TRW 
    (@TRW_81) reported TRW 
    (@TRW_81) reported@OwlcatGames Just wondering if you're getting the 4-5 crashing error reports I send you guys a day through the PSN. Im assuming your inbox is full tho. 
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 KeemaNaaan 
    (@_KeemaNaaan) reported KeemaNaaan 
    (@_KeemaNaaan) reported@AskPlayStation I also clicked on the link and it takes me to an error page 
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 Brandon Fern 
    (@Brandorulz) reported Brandon Fern 
    (@Brandorulz) reportedAnyone know how to fix a PS4 seagate external hard drive? #playstation #PS5 #PS4 
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 DeAndre Driscoll 
    (@DrePlayZ94) reported DeAndre Driscoll 
    (@DrePlayZ94) reported@Battlefield 2042: crash 3x @DestinyTheGame : crash @PlayStation 5: crash 3x F*** gaming for me today I guess. 
- 
            
 Marius 
    (@mulla85) reported Marius 
    (@mulla85) reported@AskPS_UK I've been playing remotely through my work pc for months now with no issues except some lag and bad resolution sometimes. But today I try to play and the screen freezes for 2 seconds every 30 seconds. I've done all the basic troubleshooting and uninstalling butnochange 
- 
            
 Sundiata Ali 
    (@Suni_SX) reported Sundiata Ali 
    (@Suni_SX) reported@PlayStation hello I need a customer service number, someone is making purchases on my account 
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 21 
    (@UmarFarouk_Jibo) reported 21 
    (@UmarFarouk_Jibo) reported@manny39469637 @AskPlayStation Why don't you seek @hackzine01 on IG for help, he's specialize in fixing this kind of issues. He's good at this. 
- 
            
 Brandon Hebert 
    (@IMTicklePickler) reported Brandon Hebert 
    (@IMTicklePickler) reported@RavenSoftware Did yall fix multi-player for PSN yet? Pc and Xbox dont seem to be getting black screened or frozen games anymore.. but PS4 still are. 
- 
            
 aaron 
    (@devineaaron) reported aaron 
    (@devineaaron) reported@AskPS_UK I'm trying to play Multiplayer on Call of Duty Modern Warfare, but it won't let me download the multiplayer data packs on PS5. It keeps saying error code WS-118720-9. 
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 21 
    (@UmarFarouk_Jibo) reported 21 
    (@UmarFarouk_Jibo) reported@VinLeaGaming @AskPlayStation Why don't you seek @hackzine01 on IG for help, he's specialize in fixing this kind of issues. He's good at this. 
- 
            
 . 
    (@ATLCommenter) reported . 
    (@ATLCommenter) reported@AskPlayStation I need help getting a refund for an accidental purchase on the ps store. When I contact live chat it says “it appears we just chatted with you. I’m sorry we didn’t resolve the issue. Please try again later”. 
- 
            
 james currier 
    (@gregoryjames0) reported james currier 
    (@gregoryjames0) reported@NatashaGorring1 @AskPS_UK #jaytech183 on Instagram is going to fix it, I once experienced that 
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 Richard 
    (@P3ACEY79) reported Richard 
    (@P3ACEY79) reported@AskPS_UK having issue loading campaign on cod vanguard. It crashes about a minute in. I’ve deleted it rebuilt it. Any idea how to get it working. It’s a download