Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jirachibi1000 Jirachibi (@Jirachibi1000) reported

    @PlayStation Ape Escape is a classic and a ****** banger. Can you fix Ape Escape 2 next? It unplayably bad on PS5 :(

  • ThomasSGold1 Thomas S Gold (@ThomasSGold1) reported

    @PlayStation Bring ape escape 3 In along with sly Cooper and crash and Spyro PS1 games plz

  • pureandtruegirl Katie Oliver (@pureandtruegirl) reported

    @AskPS_UK I need some help...I need some help with my account, I cannot log into my email account and each time I try to login via the psn site it says my details are incorrect.

  • montalarintony şehbenderzadelerin ahmed (@montalarintony) reported

    @AskPS_UK Hello! I'm getting "ws-113947-5" error while trying to buy games on PSN store. What does it mean? Thanks!

  • DaisyMayGaming Daisy May Games (@DaisyMayGaming) reported

    So…I figured out the problem. It’s my laptop 😭 the battery isn’t charging right cuz the charger I’ve been using is for a different MacBook but it works. I think I killed the battery (that I just replaced) 😭 So sadly, no crossing😢. I’ll be on the PlayStation this weekend tho!

  • Niall_Murphy Niall Murphy (@Niall_Murphy) reported

    @AskPS_UK Still issues. WS-113947-5. Keeps saying something went wrong

  • RaraHunter76 Rara Hunter2 (@RaraHunter76) reported

    @AskPlayStation I got in a argument with these guys on Playstation and they were calling me names and slurs so I insulted one of them and they reported my text. Playstation why am I getting suspended. P.S I don't want to miss the Gta and Apex update Please fix this soon.

  • timbad2 Tim Bader (@timbad2) reported

    @AskPS_UK Hi, already tried that, and there isn’t anything on that page that helps. I think I need someone to look at my account and fix the issue. What next please?

  • Saba425 Fabian Sabatino (@Saba425) reported

    @AskPlayStation share screen not working I’m party chats. internet connection is fine, been happening for about 6 months but no update has rectified, any suggestions to fix this?

  • montalarintony şehbenderzadelerin ahmed (@montalarintony) reported

    @Niall_Murphy @AskPS_UK Same error since yesterday! Did you find any solution?

  • LibertyThought Libertarian Thought🇺🇸 (@LibertyThought) reported

    @PlayStation Maybe you should fix ape escape 2 on PS5 it's still broken. Also maybe HD remake of Ape Escape is in order.

  • The_Cresta_Man The_Cresta_Man (@The_Cresta_Man) reported

    @CrGBeW @PlayStation It’ll probably work eventually the same way it worked on ps3 where you go into the UI to switch disks, but then again they haven’t added two disk games to the psn service yet.

  • Whitmer_Whitma Earl, 86 (@Whitmer_Whitma) reported

    @JefferyRivers_ @JustPlainLucas @YongYea Oh they did wizardry with the original. Its 100% an applauded product on ps3 and ps4. This ps5 version is an issue. I im pinning that more on Playstation than ND. They were just doing their jobs. Playstation is who pushed it through

  • thevexoffender vex (@thevexoffender) reported

    @bencheslawski @PlayStation Sounds like a you problem

  • battlesystem Bran (@battlesystem) reported

    @PlayStation ape escape 2 is still a glitchy broken mess on ps5

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