Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Merlo, BA 2
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChellModLife2 J.C. Petty (@ChellModLife2) reported

    Hey @Sony @PlayStation @AskPlayStation do yall read things before you put them out or nah? Cuz its some major spelling errors on your site that can cause legal loopholes 🙃.

  • dylan_amato Dylan D’Amato (@dylan_amato) reported

    @AskPlayStation I’m having trouble with my ps5 and I have visited the PlayStation support website and it seems that there is an issue with my wireless network adapter. It says to to contact PlayStation Support yet I can not find a phone number or email to get in contact with.

  • Rusty_Mayhem Rusty Belanger (@Rusty_Mayhem) reported

    @AskPlayStation hi guys I'm having an issue it started last night I cannot join parties or send friends messages I keep getting error message WS-44372-0 it's turned around 1 a.m. this morning not quite sure what's going on please help thank you

  • golden1ne Golden1ne (@golden1ne) reported

    @PlayStation your playstion plus games are not free this month man eater or tomb raider pls fix @AskPlayStation

  • SquareImperial Prince L.Ward 🔱⚓📐 (@SquareImperial) reported

    @CutieNamedKitty Sounds like a personal problem.... Homie needs to eat better, turn off the PlayStation & get off the couch.

  • StretfordEndr19 Master Wayne 位逸ソ🇿🇦 (@StretfordEndr19) reported

    @PlayStation @PlayStationZA @AskPlayStation Can I ask why we can't recieve the digital download code for FIFA 21 next gen upgrade for those of us that have issues downloading. I've already submitted all the relevant documentation to incident # 201205-004626

  • WuceBrayne717 WuceBrayne (@WuceBrayne717) reported

    @D1AlphaVeteran God damn it now I have to wait for this hot fix to copy on my PlayStation, guess I’ll read it next year. 2022 here we come!

  • SimonCaddy1 Simon Caddy (@SimonCaddy1) reported

    @AskPS_UK I have been on the phone for 1hr 7 mins and then you cut me off, I needed to get my playstation 5 controller replaced as its faulty, typical customer service.

  • kentblacksher Kent Blacksher (@kentblacksher) reported

    @AskPlayStation Getting an error "aded216f45734ef7ad577f0b3070b9db" every time I try to use spotify app on PS5. Worked a few days back, but not now. All other media apps seem to be working fine. No crashes that I'm aware of. Any advice?

  • CharlieLevy92 Charlie Levy ⚒⚜️ #GSBOUT (@CharlieLevy92) reported

    @bj_mort @AskPlayStation Did you get to the bottom of this? I’ve been having the same issue too

  • ska1605 Sebastian ᴳ⁵⁹ (@ska1605) reported

    @AskPlayStation currently trying to purchase a PS Plus subscription but every time I try to pay it says “An unidentified error occured. Try again in a few moments” can you fix this?

  • JUANNEGRO juan gabriel santos (@JUANNEGRO) reported

    @AskPlayStation why is not customer service I have more the 3 days try to connect with someone, from my account Playstation is taken 60 dollars everyday.

  • jub_jordan Jubaloop (@jub_jordan) reported

    @AskPS_UK hello im having issues with one of my accounts, it signed me out and i try signing back in and it keeps saying incorrect password even after changing it, all my other accounts log in fine please help

  • UTWakefield Universal Tinting (@UTWakefield) reported

    @AskPS_UK can you dm me to resolve a problem please

  • dannyyy07 danny fisher (@dannyyy07) reported

    @AskPS_UK hi my sons PlayStation 4 won’t let him connect to the PlayStation network it keeps saying an error has occurred CE-30391-6

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