Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rouen, Normandy | 1 |
| Paris, Île-de-France | 12 |
| Panamá, Panamá | 1 |
| Garges-lès-Gonesse, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| Ploemeur, Brittany | 1 |
| Verden, Lower Saxony | 1 |
| Cicero, IL | 1 |
| West Bromwich, England | 1 |
| London, England | 1 |
| Benissa, Valencia | 1 |
| Elche, Valencia | 1 |
| Muskegon, MI | 2 |
| Temperance, MI | 1 |
| Spokane, WA | 1 |
| Winston-Salem, NC | 1 |
| Phoenix, AZ | 1 |
| Seattle, WA | 3 |
| Rohnert Park, CA | 1 |
| Houston, TX | 1 |
| Fond du Lac, WI | 1 |
| Gilbert, AZ | 2 |
| Kansas City, MO | 3 |
| Pharr, TX | 1 |
| San Antonio, TX | 2 |
| Bensheim, Hesse | 1 |
| Fergus Falls, MN | 1 |
| Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes | 1 |
| Lotte, NRW | 1 |
| Jodoigne, Wallonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Diaz (@OneTwoStrike) reported@PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.
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Michael Miller (@MichaelMil45028) reported@PlayStation I'm having trouble you yes can you fix my games make it stop crashing because I'm having issues yo guys
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eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported@raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.
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ItsBeyondMe (@ItsBeyondMe) reported@StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.
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TheColeBrew (@TheColeBrewTv) reported@BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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SNAP | Stay Nice And Positive (@CodeSnapWins) reportedDoes anyone know if changing my PSN display name can affect the linking to my epic account or cause me any other problems?
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Israel (@neswquiik) reported@PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?
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Adri8k🇭🇹 (@Adri8k) reportedDamn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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french Phil (@BoiesPhilippe) reported@Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx I’d have to reinstall it again and record it but can do that. all l had was webman mod since l’m not sure how much mods you can get away with using while on PSN. It crashes after pressing sign in pretty much instantaneously.
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Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reportedAn issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN
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CaptainSand (@CaptainSand20) reported@AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3
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ConsoleHax (@console_hax) reportedthis wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.