Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Abbey_Villa_05s Abbey Viila 04s (@Abbey_Villa_05s) reported

    @AskPS_UK it is between 10 - 40mbps with an upload of 200kbps. But the hub speed doesn't drop. This continues until 11pm then settles down again. This issue is on both the ps5 and the ps4 and the isp said that it is down to Sony throttling my speed.

  • Juice43009132 Juice (@Juice43009132) reported

    @AskPlayStation No there's no error message like if I try play rocket league or fortnite or any of my games my ping is really high and it makes it impossible to play and it's only been since the update and yes I've followed all the steps but no luck.

  • HxrrryH HxrrryH (@HxrrryH) reported

    @AskPlayStation my hardrive ticks all the boxes so why not working and keeps crashing

  • Sportst86626334 Sportster (@Sportst86626334) reported

    @Chomper_NG Another idea, for me and it's a strange one, is that it could also be Toro from Playstation considering that they're basically the mascot for the Playstation in Japan. So we could be seeing a 50/50 shot of Crash (US Playstation mascot) and Toro (JP Playstation Mascot)

  • the_loud_llama Borb 🥵 (@the_loud_llama) reported

    anybody else on PlayStation having issues with #Outriders crashing ever 1.5 to 2 hours like clockwork? For such a grind focused game, it’s really irritating i can’t play for more than an hour at a time 🙄

  • WarrickGIN Flanneltello (@WarrickGIN) reported

    @AskPlayStation I’ve already done this. I think someone hacked my account because I never activated 2 step verification. I’ve tried to talk to a representative on the chat but it says it’s not working. I tried calling your customer support number but it says it’s closed.

  • Abbey_Villa_05s Abbey Viila 04s (@Abbey_Villa_05s) reported

    @AskPS_UK I live in Newtownards, Northern Ireland bt23 8ju and was wondering if this can be fixed please. I have spent money get gadget rescue to look at it and they have port Forwarded and rest the hub along with other tests and said the issue is playstation.

  • RevengeDarkrai DARKRAI'S REVENGE (@RevengeDarkrai) reported

    Hey @CallofDuty the Crossplay invites on cold war is not working, not accepting. my friend on psn Invitimg me as I'm on xbox... what's going on ?

  • furben991 furben99 (@furben991) reported

    @almakashi steam, on psn you have to buy playstation plus, on steam online service is free

  • BrokenGamezHDR_ BrokenGamezHDR (@BrokenGamezHDR_) reported

    @sheromeaw @PressStartKofi im not that typa playstation guy he lookin for. im okay with ps games on PC and dont have a issue with all AAA games. He need another guy like Jackmove

  • CoolNba2kPicks Stephen Curry fan acoount (@CoolNba2kPicks) reported

    @AskPlayStation I've tried every trick in the book. These controllers are a terrible piece of hardware. I dropped my controller once on accident and there are 7 little broken pieces inside. And now I dont have any controller because it stopped working out of nowhere.

  • FPlusPS3 FPlus➐ (@FPlusPS3) reported

    @AskPlayStation No errors just that the console goes straight to sleep mode when it reaches inactivity timer

  • JAGLeMans Stewart Hart (@JAGLeMans) reported

    @wargreymon52 @PlayStation I have no issues with the title being on XB - it was a stipulation of MLB’s new contract terms. I do have an issues when said title is offered free on XB. But the @PlayStation community is still paying full RRP. MS put their hands in their pocket for their community.

  • Ricky19788708 Ricky (@Ricky19788708) reported

    @AskPS_UK Well i have tried it now and it says that i can dp it if im a PS plus member which i am but i can't do since i says you have to update the system software to use the ps plus membership which i can't cause it says error

  • UTDForeverNYC Renzo (@UTDForeverNYC) reported

    @AskPlayStation Would I have an issue if I wanted to purchase the deluxe or Jackie Robinson version? It says ps4 and ps5 so I don’t know if I download it if it will automatically give me ps5 if I want the ps4 version

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