Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Madz_MG Madz (@Madz_MG) reported

    @kidsmoove @WOOLLEY_GAMER The thing you're missing the point with. XBL back in the 360 was awesome and the price was justified. PSN sucked. But now, tech has caught up. We have free voice and video apps, social media and smartphones. XBL and PSN offer no value anymore to be a paid service.

  • MATT22NIKE22 Matt Ploharski (@MATT22NIKE22) reported

    @PlayStation hello I need help I’m Not working funds are low I needed to add three more months I clicked Ps now on accident can I get that refunded I’ve had ps4 over 8 years never used PS NOW Is there something I can do

  • Leranort1 Leranort™ (@Leranort1) reported

    Just putted my PS5 into Rest Mode... Let's see if @PlayStation's PS5's Rest Mode still has any problems after I eat some cereal... (I hope not, I gotta make content for it)

  • Answerx32 Paul (@Answerx32) reported

    @PlayStation I would play this demo dear @PlayStation , but there is a little problem. I can’t find a PS5 anywhere.

  • WayneDeshaw Wayne Deshaw (@WayneDeshaw) reported

    @AskPS_UK Pleaae could you DM me? I’m having issues changing my online ID after receiving an email. Do you have an email address or number I can dial? The form online didn’t work.

  • irons1de1 irons1de (@irons1de1) reported

    @PlayStationUK increasingly fed up about not being able to order a PlayStation the stocking issue is crazy. Gone past the point of frustrated to really considering getting an XBOX this lack of supply is souring the desire to have a PlayStation so infuriating

  • DecooHughes Dec (@DecooHughes) reported

    @amazon PlayStation 5 showing as available but you’re having technical issues, are they available or not?

  • Robhellboy ROB TG (@Robhellboy) reported

    @AskPlayStation I keep getting a NP-11007-9 error code when trying to activate my PS Vita, it keeps saying I have 0 portable devices activated for game content but I can’t activate any of my portable systems.

  • trvrjames_ 24EVR (@trvrjames_) reported

    Idk if it’s the PS5 or Cold War but it is crashing on me every single night. It is absolutely garbage and I want a refund or a new system. If y’all don’t fix this or give me a refund I’m taking my services to Xbox. @Sony @PlayStation @AskPlayStation

  • Durks88 Christopher Durcan (@Durks88) reported

    @IGNUKDeals Yep, both versions of PlayStation, kept getting errors when trying to add to basket.

  • CrispyFrise The crispy channel (@CrispyFrise) reported

    @PlayStation @CrashBandicoot @Fiesta_Bowl Its confirmed (kinda)! Crash bandicoot is still a Playstation character!

  • The_Dean73 Jason Dean (@The_Dean73) reported

    @AskPlayStation but then it happen with the new spider man and hitman 3 and gta and a few other game. I have rebuilt the database to see if that help but no. Is this a software issue with the ps5 or a game issue? I hope Sony fix this ASAP..

  • EricGodina3 dinosaur_rektamous (@EricGodina3) reported

    @MrBLTs @LivinLifeNormal @XboxSupport Dude I have 5MB wifi and I don’t lag very often. PSN ain’t that bad

  • venomsnake69 Santosh Kumar BVVN (@venomsnake69) reported

    @PlayStation lol my stealth doesn't get broken cuz i am expert at metal gear games.

  • lilsmokez1 lilsmokez (@lilsmokez1) reported

    @PlayStation YALL NEED TO FIX YOUR ******* BULLSHIT PS PLUS WHEN I TRY TO BUY IT IT GIVES ME A ******* ERROR CODE AND ITS BULLSHIT ALL THE CREDIT CARD INFO IS THERE AND CORRECT FIX YO ****

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