Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyRowe1994 Jimmy Rowe (@JimmyRowe1994) reported

    @AskPS_UK Nope, this only happens with Horizon Zero Dawn. I previously downloaded it when it was first added to the service, could this be causing issues? I also own the Frozen Wilds DLC (but the game itself I own physically rather than digitally).

  • mubs_kader Mubeen (@mubs_kader) reported

    @AskPlayStation Hi, I can’t purchase FIFA 21 on the ps store after playing the ea access trial. It states that I already own the game. Is there a fix for this?

  • Heppuplays HeppuPlays (@Heppuplays) reported

    @AskPS_UK Hey can i get some advice. I need to delete my old playstation or sony or whatever account as I've created a new one. And i need to change the sign in ID with that account but i can't since the old account still exists. so i can't have the right Email address.

  • XXXKISHY Kish 🥷🏽♏️ (@XXXKISHY) reported

    @Lagyzz @Treyarch I've seen playstation players also have this issue but it's prodomiminatly on xbox

  • Josh_J_Anderson Josh Anderson (@Josh_J_Anderson) reported

    @TheApexHound I do know of some headphones that allow both PlayStation & PC audio to go through at once. Mainly anything that comes with a mixamp but they cost alot & that really shouldn't be a solution to something that shouldn't be an issue in the first place. I hope they patch this later

  • GreasyTarn24 Nauval M. (@GreasyTarn24) reported

    Hey @AskPlayStation, i keep getting Error WC-34737-4, tried restarting the console and nothing works, any help?

  • JackzArmstrongz Jack Armstrong (@JackzArmstrongz) reported

    Already fix the issue with the PlayStation, just needed to be clean well so we all good 🤟

  • KamaniWilson1 Kamani Wilson (@KamaniWilson1) reported

    Anybody having problems updating the latest software on ps5?? @PlayStation

  • craigba33830578 craig baker (@craigba33830578) reported

    @AskPS_UK There's no error with my connection I have got enough space on my hard drive I've downloaded other PS4 games from PlayStation now and it's worked is just horizon zero dawn that is not

  • mehta_rikesh Rikesh Mehta (@mehta_rikesh) reported

    @AskPS_UK hi can't access call of duty black ops on ps5, when I click on play its says this game or app closed because of an error, error code NP-104530-3, can you help?

  • MadMaxR6 MadMax (ง'̀-'́)ง (@MadMaxR6) reported

    Is the Playstation 5 rest mode issue still out there? I am still turning off my PS5 every single time I use it.

  • SamBakesGames Samta Claus (@SamBakesGames) reported

    All jokes aside, Sephiroth's inclusion does make me hopeful that we're gonna see more non-Nintendo characters. Like, him and Cloud are so closely tied to the PlayStation brand Crash Bandicoot seems like a bigger possibility to me now than ever before. And that would be hype.

  • lmscientist Lazy Mad Scientist (@lmscientist) reported

    @Serial_Potato @EnjiYamakuza @YongYea Google Stadia is not the onliest "gaming as a service": Playstation Now, XBox xCloud, Amazon Luna...

  • DznProclivity ProclivityDZN (@DznProclivity) reported

    @vishudzn @Scarzfx @PlayStation When u don't do service and don't take proper care this will obv happen lmao

  • 65Dangermouse David (@65Dangermouse) reported

    @AskPS_UK @PlayStationUK hi please can you contact me to resolve an issue I have. I Purchased a game via you website as a Christmas present, but asking for console but the person who i bought the game for has the console.

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