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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Comuna 1, CABA 7
London, England 1
Nottingham, England 1
Vic-le-Comte, Auvergne-Rhône-Alpes 1
Belley, Auvergne-Rhône-Alpes 1
La Fare-les-Oliviers, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 24
Brumath, ACAL 1
Cerro Norte, Bogota D.C. 1
Molina de Segura, Murcia 12
Amane Aït Oussa, Guelmim-Oued Noun 1
Guayaquil, Guayas 1
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

  • nick60073501
    lscamaro02 (@nick60073501) reported

    @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • radzamakeitmove
    Thetallwiz (@radzamakeitmove) reported

    @NikoMueller if only it didn’t have psn 😞, can’t even play the damn game cos of psn and my country not having a server down here.

  • GlitchDarkdragm
    darkdragon (@GlitchDarkdragm) reported

    @FortniteStatus Where is the fix for psn in party channel

  • WVUGuy29
    #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported

    @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • eezy_jesus
    Eezy (@eezy_jesus) reported

    @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

  • TheColeBrewTv
    TheColeBrew (@TheColeBrewTv) reported

    @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

  • mrwiggle2x
    FeldecatGaming (@mrwiggle2x) reported

    @revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem

  • mcquack306
    mcquack306 (@mcquack306) reported

    @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

  • AzuresTurnabout
    💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported

    Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

  • CamShields63
    Cameron Shields (@CamShields63) reported

    @_Bigg_Kevv @playrustconsole i said the same thing a few hours ago. Knowing doubleeleven it will take them until the full release to fix this. I wish psn could give me a refund because this **** was not worth the extra money spent to play early tbh. FIX YOUR ******* **** DOUBLEELEVEN!!!!!!!!!!!!!!!!!!!!!!!!!

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

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