Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Merlo, BA | 6 |
| Atlanta, GA | 3 |
| London, England | 2 |
| Denton, TX | 2 |
| Vienna, Wien | 2 |
| Blackburn, England | 2 |
| Angers, Pays de la Loire | 2 |
| Buffalo, NY | 2 |
| Southampton, England | 2 |
| Tulsa, OK | 2 |
| Doylestown, PA | 2 |
| Stockholm, Stockholm | 1 |
| Rabat, Rabat-Salé-Kénitra | 1 |
| Wiehl, NRW | 1 |
| Columbia, MS | 1 |
| Osthofen, Rheinland-Pfalz | 1 |
| Liverpool, England | 1 |
| Sapporo-shi, Hokkaido | 1 |
| Cypress, TX | 1 |
| Birmingham, AL | 1 |
| Peoria, AZ | 1 |
| Charlotte, NC | 1 |
| Ambérieu-en-Bugey, Auvergne-Rhône-Alpes | 1 |
| Budapest, Budapest | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Belém, PA | 1 |
| Meaux, Île-de-France | 1 |
| Marysville, WA | 1 |
| Nouméa, Province Sud | 1 |
| Lille, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@YoActive) reported
@AskPlayStation Fix coil whine
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Henri Defense
(@Mr_Roasted) reported
@CrReaM And just today they said they did a hot fix for PC and playstation.
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13-0 😈
(@SouthieBrendan) reported
@AskPlayStation I tried everything listed on the website. I reset the WiFi and the system, I moved the system closer to the modem, I called my ISP and learned how to open port holes and still nothing. Multiple other devices are connected without a problem but my PS4 is the only one
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brvnnvn
(@brvnnvn1) reported
@AskPlayStation why is it that on my somewhat new Ps4 Pro, Cold War can’t start up, but my Netflix and other entertainment apps have no problem running without no crash?
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akram elkhodiry
(@akram_elkhodiry) reported
@AskPlayStation I have an issue where i can't connect to a live agent on playstation support. after i answered the bot questions and it redirected me to live agent... i enter my details, then it just redirects me to post chat screen
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Chris
(@Chriz_Finney) reported
@AskPS_UK @AskPS_UK how do you download your videos to you android & iOS devices as playstation video is not working and the main playstation app does not have video download please?
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Oscar Stephen
(@DucisV92) reported
It seems only PlayStation players are shitting on Cyberpunk lol I have stopped playing since 3pm. The game has bugs but it’s not broken or downright unplayable like those idiots are claiming it to be.
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JC
(@GoPhlyers) reported
@PlayStation @insomniacgames Fix your damn queue
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Lewis Sharpe
(@lewis_sharpe1) reported
@AskPlayStation Hi, I am locked out of my account and can’t get back in. I have access to my email so was able to reset password, however the phone number is old so I am unable to sign in with 2 step verification and I do not know my backup codes. How can I possibly get back in?
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Luke Taylor
(@Lukeykinz) reported
@AskPS_ANZ I don’t know who or where to ask but somebody has hacked into my PlayStation account and made purchases, I got an email saying they changed the sign in ID, I clicked the link saying it wasn’t me but the link is broken...
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Jason Janusz
(@JayJanusz) reported
@PlayStation I’ve emailed a claim 3 TIMES and received no response. Called every day for the past 5 days with no answer. What kind of customer service is this??!!
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Tyr ᛏ ( ᚱᚨᚷᚾᚨᚱᛟᚲ ᛁᛊ ᚲᛟᛗᛁᚾᚷ )
(@Tyr93664616) reported
@Elechain @its_menieb @PlayStation The game is broken this guy is out curse
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Dylan Francis
(@DylanJamesfran) reported
@AskPS_ANZ my psn account has been stolen and you customer service and support are not open despite the live chat say that it is open please help!!
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diego martinez
(@diegoma07937331) reported
@AskPlayStation @HyunkeIz NO POST HOW TO FIX IT I NEED HELP TOOOO
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froggurts
(@froggurts) reported
@SyntacYT @grizzly1470 Wasn’t there issue with PlayStation before is they don’t want a game that’s not officially released (beta). I thought that was their excuse for the first game.