Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Atlanta, GA 3
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Belfast, Northern Ireland 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1
Oakville, ON 1
Pontypool, Wales 1
Mer, Centre-Val de Loire 1
Roanoke, AL 1
Sioux Falls, SD 1
Lake Stevens, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TripleDDark Dragon D Dark (@TripleDDark) reported

    @Ryukersblog @PlayStation @amazon Sony is great in area, but their customer service has always been poop 💩 🙄

  • RotaryGabri Gabri vas Normandy (@RotaryGabri) reported

    @AskPlayStation can you send in controllers that don’t work(have drifting problems,etc.) that were bought in 2020, 2021, and this year to get fixed?

  • CEOofBernie Moosetafa @ bernadetta gaming (@CEOofBernie) reported

    Update on the playstation store story from like 6 months ago: after going back and forth with sony and paypal over whos fault it was that my account was not working, today i just randomly decided to try connecting it and it magically works now. So thats cool i guess.

  • Ksmoove285311 Smoove 🌱 (@Ksmoove285311) reported

    Earlier, I reached out to PlayStation experts to see if they can resolve my issue with my console not being able to install game updates. They said that they’ll get back to me in 12 hours. This upcoming week looking more and more *** 😭

  • williams_soph Sophie Williams (@williams_soph) reported

    @PlayStationUK been emailing for months about a purchase of fifa points we never received and no response! £7.99 worth! Upset my boy. Terrible customer service @PlayStation

  • gottaluvgotti Gotti (@gottaluvgotti) reported

    @AskPlayStation ive been having this problem with buying plus for 2 months now, i tried buying a month on the ps4 2 month ago and it said “ error E-8210604A” then i got a year gift card and now it says “the prepaid card could not redeemed”

  • DonnaJZeigler2 Donna J Zeigler (@DonnaJZeigler2) reported

    You still didn't give me my money back for those two 3 months psn plus cards and now I have another problem the 100 psn card didn't work either, need my money back! @PlayStation and @amazon

  • Going___Dutch Dutch (@Going___Dutch) reported

    I was talking with my brother during a visit today and was shocked that he's apparently done with Playstation. He's been team Sony since the PS1. Apparently the whole discontinued service for the Vita & PS3 pissed him off. That's pretty crazy.

  • totally_terror Andrew (@totally_terror) reported

    @AskPlayStation It's been occurring since I got the console in December. I used the TV speakers until last month when I got a sound bar and the issue occurs either way. Most of the time, as soon as I power it on, there is no sound and I have to restart it.

  • alejandro_jhv07 Alejandro Hernandez (@alejandro_jhv07) reported

    @cesarluvsmickey @AskPlayStation bro u have the same issue?

  • alejandro_jhv07 Alejandro Hernandez (@alejandro_jhv07) reported

    @AskPlayStation Are servers down? It keeps saying I dont have ps plus when I have it and does not expire until January. Becasue of this I cant access online games

  • EmpireZamani Empire Zamani (@EmpireZamani) reported

    @WalkSkyWalker @AskPlayStation Go inbox techfix_support on Instagram buddy he just got the same issue fixed for me

  • EmpireZamani Empire Zamani (@EmpireZamani) reported

    @user19732903 @AskPlayStation Hey buddy I also have issues logging into my account it was frustrating a friend of mine referred me to smattuzzzz on Instagram he help me resolved the whole issue and he got it fixed for me all thanks to him go inbox him now and I’m sure he will help you fix it

  • ParkListKris Kris (Why isn’t Powerman here?) (@ParkListKris) reported

    @ArcadeMain I just jumped back into Fallen Order. It’s too good not to finish. Plus with the new PlayStation service coming next week I feel like I’ll be super distracted with the selection.

  • William70413 Williams (@William70413) reported

    @Coryingerr @AskPlayStation Send a message request to #astratech02 on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

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