Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Chepstow, Wales 1
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanDickinson Ryan 🇨🇦 (@RyanDickinson) reported

    @AskPlayStation PS5 wifi not finding any wifi signals. Hardware issue or could this be fixed with an update?

  • stormboi69 TR (@stormboi69) reported

    @AskPlayStation I have sent you a DM regarding an issue on your website when trying to return a faulty item. Please respond. Thank you.

  • DayDreamDon Don Jakey (@DayDreamDon) reported

    @gamingbible @CrashBandicoot @Activision Crash Bandicoot first appeared on... The PlayStation (One) 🎮

  • ClassyCatMonroe CathyMonroe (@ClassyCatMonroe) reported

    @AskPlayStation I tried all the steps and I still have the same issue. I even tried an other persons WiFi and it still did not connect

  • JohnBob128 J Bob (@JohnBob128) reported

    @gamingbible @CrashBandicoot @Activision Crash Bandicoot first appeared on the PlayStation console.

  • Blazing_Xavier_ Xavier (@Blazing_Xavier_) reported

    @PlayStation It shows days gone is $39.99 instead of free please fix it

  • Hutchy_Network Ryan Hutchinson 🌐 (@Hutchy_Network) reported

    @AskPS_UK The support page is useless for my issue

  • Kim_Joe01 Kim Joe (@Kim_Joe01) reported

    @BalenxiC @AskPlayStation If your account got banned, i recommend @space_hacker01 for you, it help me to recover back my account in know time when i had similar issue...the hacker as all what it takes to get your account back for you....contact him

  • chivverj JC (@chivverj) reported

    @AskPlayStation Hi good day I have been trying to make a purchase in the store via my usual means paypal and I keep getting the 'unidentified error occurred' message. It has been a day now and nothing has changed. Please assist.

  • Rickyknife19 Derek (@Rickyknife19) reported

    @AskPS_UK having issues cancelling a reoccurring Minecraft Realms subscription bought through PlayStation. Game says I have an active realms sub,but when I go to account mngmt to cancel it, it says it expired on 23/03/2021. I have proof I purchase it 24/03/2021. After it expired

  • chivverj JC (@chivverj) reported

    @AskPlayStation I keep getting error code 8210604A. Those steps are not working I already tried. I need direct assistance.

  • Isaiahl76 Isaiah (@Isaiahl76) reported

    @Ahmad80755232 @PlayStationCA @AskPlayStation 😥 hopefully they fix it soon!

  • kostaskoronis02 Κωνσταντίνος Κορώνης (@kostaskoronis02) reported

    @AskPlayStation I get an error notification when I try to connect with remote play in my ps4 and a few minutes ago I was using that feature without any problems.

  • Willowrpe Richard Elkin (@Willowrpe) reported

    @BryerGaming I have the trophy for getting level 10 glitch on me I had to get to level 12 and do the old switch off internet and wait at results screen trick, I have completed the 182, and 155 pack also in recent days, just 11 people had the level 10 trophy on PSN profiles!

  • FrogDawg FrogDawg (@FrogDawg) reported from Barnsley, England

    @AskPS_UK I’ve been trying for a few days to log a return of my faulty DualShock Controller, I keep getting ‘Mcrypt PHP extension required’ on the support returns page, I’ve used multiple devices all with the same error, Help!

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