Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • geekcommentator The Geek Commentator (@geekcommentator) reported

    @AskPlayStation So do you have a fix or are working on one for the Cbomb issue that will render digital games on the PS3 , all games on the PS4 and PS5 completely unplayable? Seriously you all need to address this fatal issue in your systems!

  • RegenTrop_ regen (cancelled in 2004) (@RegenTrop_) reported

    @NWay2111 @meninojave @OrdinaryGamers The CMOS battery keeps the internal clock of the console running, so when it dies and get replaced, the PS3/4/5 will try and connect to PSN to fix the internal clock, but because those networks will go down eventually, this will lead to an error rendering them useless.

  • Kerry_Nelson_06 Kerry Nelson (@Kerry_Nelson_06) reported

    I repeatedly receive this error when I try to turn on my PS5. This is a known error and @AskPlayStation refuses to help fix it. Do not waste your money on a defective product with terrible support.

  • RichieRodriquez Richie (@RichieRodriquez) reported

    @PakesThomas @AskPlayStation Faulty how? I haven’t had any issues with mine.

  • Aquasing1 yiro-moonlight (@Aquasing1) reported

    @PlayStation_LA Crash

  • frankgriz Frank Griz🇯🇲👑 (@frankgriz) reported

    @PlayStation I have a serious issue and need support

  • Kerry_Nelson_06 Kerry Nelson (@Kerry_Nelson_06) reported

    I repeatedly receive this error when I try to turn on my PS5. This is a known error and @AskPlayStation refuses to help fix it. Do not waste your money on a defective product with terrible support.

  • SonyPaRappa The Parappa expert (UJL NOW) (@SonyPaRappa) reported

    PlayStation Sony crash is back, but not parappa?! how could you!!!

  • JamesMBridges James Bridges (@JamesMBridges) reported

    @JDBischoff @MLBTheShow I hate to say this, but I'm really glad that this seems to be a widespread issue and not a small one. I spent almost 2 hours trying to talk with PlayStation customer support and they basically told me to buy another copy lol. Seems like the upgrade should be available April 19th.

  • geekcommentator The Geek Commentator (@geekcommentator) reported

    @AskPlayStation So do you have a fix or are working on one for the Cbomb issue that will render digital games on the PS3 , all games on the PS5 and PS5 completely unplayable? Seriously you all need to address this fatal issue in your systems!

  • MrX28 Capt. Dan Myers (@MrX28) reported

    @MLBTheShow Still broken. Have not recieved my packs, stubs, double daily rewards, bat skin, I shouldn't have to list this all. This is why I own an Xbox and not a Playstation, I've never had a code problem on launch day with anything till today. And I had great expectations for this game

  • LilPxrcs Pxrcs (@LilPxrcs) reported

    @AskPlayStation basically the ps4 was projecting normally earlier, no problems except one time it cut out when i moved it over to grab my headset that was behind it. then randomly it stopped and won’t turn back on

  • sirkreuab Kris Bauer (@sirkreuab) reported

    @WolffPenguinzYT @PlayStation Battery isn’t the issue the software being designed to gate off games starting physically or digitally is The problem it’s not a limitation it is a choice one Sony made

  • boynamednate Nate (@boynamednate) reported

    @AskPlayStation My game isn’t playable. It’s installed. I tried to join from an invite and it says error

  • side_aaron Aaron's Side B!tch (@side_aaron) reported

    @AskPlayStation I still can’t use my ps4 because of the software update giving me an error code. I’ve tried using lan, I tried safemode, I tried a usb and it still didn’t work.

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