Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Duque de Caxias, RJ | 1 |
| Guayaquil, Guayas | 2 |
| Comuna 1, CABA | 13 |
| Hagen, NRW | 1 |
| Paris, Île-de-France | 26 |
| Cergy, Île-de-France | 5 |
| Comox Valley Regional District, BC | 1 |
| Hackney, England | 1 |
| London, England | 1 |
| Nottingham, England | 1 |
| Vic-le-Comte, Auvergne-Rhône-Alpes | 1 |
| Belley, Auvergne-Rhône-Alpes | 1 |
| La Fare-les-Oliviers, Provence-Alpes-Côte d'Azur | 1 |
| Brumath, ACAL | 1 |
| Cerro Norte, Bogota D.C. | 1 |
| Molina de Segura, Murcia | 12 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Rezé, Pays de la Loire | 1 |
| Saint-Nazaire, Pays de la Loire | 2 |
| Guyancourt, Île-de-France | 1 |
| Signy-le-Petit, ACAL | 1 |
| San Antonio, TX | 1 |
| Hyderabad, TG | 2 |
| Aureilhan, Occitanie | 1 |
| Bar-le-Duc, ACAL | 1 |
| Auray, Brittany | 1 |
| Amiens, Hauts-de-France | 1 |
| Fourmies, Hauts-de-France | 1 |
| Sarreguemines, ACAL | 3 |
| Buenos Aires, CF | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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chu bhai (@em4mario) reportedhaven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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Joe Cinnante (@joecinnante) reported@PlayStation Fix your pulse 3D headset
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Lincoln Raab (@lincoln_raab) reportedIs anyone else’s psn not working?
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El Elonista (@Madsd3n) reported@PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)
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Cresscake (@cresscake) reported@Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.
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Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reportedI am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember
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french Phil (@BoiesPhilippe) reported@Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)
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ConsoleHax (@console_hax) reportedthis wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.
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go packs.. (@xLUHG333) reported@JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service
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TimRie (@TKillidia) reported@KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Israel (@neswquiik) reported@PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?
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Tiago André (@_tiagoandre) reported@PlayStation Please let us create a profile for dualsense that allows us to fix analog stick drift with deadzone!
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Visiting Hands? (@StanReinhardt) reported@Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.