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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
Alcolea de Calatrava, Castille-La Mancha 1
Paris, Île-de-France 16
Villeurbanne, Auvergne-Rhône-Alpes 1
Rennes, Brittany 3
L'Haÿ-les-Roses, Île-de-France 1
Rouen, Normandy 1
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Kansas City, MO 3
Pharr, TX 1
San Antonio, TX 2
Bensheim, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaminBigBoss
    TheManWhoSoldTheWorld (@GaminBigBoss) reported

    @bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.

  • UnityXDX
    Deleted_Unity (@UnityXDX) reported

    @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

  • juancabernalo
    JC (@juancabernalo) reported

    @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

  • Abyss_6912
    Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported

    @cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-

  • neswquiik
    Israel (@neswquiik) reported

    @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?

  • joecinnante
    Joe Cinnante (@joecinnante) reported

    @PlayStation Fix your pulse 3D headset

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

  • ShinoRyu00
    ShinoRyu (@ShinoRyu00) reported

    @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

  • KazHeatCulture
    FireFoxKaz (@KazHeatCulture) reported

    So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • IsTincho
    Tincho (@IsTincho) reported

    @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

  • _paul_sweeney_
    Paul Sweeney (@_paul_sweeney_) reported

    @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

  • LightShadowOnyx
    LightShadowOnyx (@LightShadowOnyx) reported

    @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

  • bwcody12
    Cody Whitaker (@bwcody12) reported

    @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

  • TheCourier007
    Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported

    @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

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