Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
São Paulo, SP 1
Kansas City, MO 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Campbell_Hogg9 campbell (@Campbell_Hogg9) reported

    @AskPS_UK Hi, I have an issue where my ps5 is going to a black screen when I try turn it on. It says repairing console storage but then just goes to a black screen?

  • AryanAh57633514 Aryan Ahmed (@AryanAh57633514) reported

    @AskPS_UK Hi I’m having a problem signing in my Account , what do I do?

  • Stokesy_One StokesyOne (@Stokesy_One) reported

    @BrockRoss20 @NextGenPlayer Yeah if you look it up, there's plenty of people with it. I had it terrible before I changed to a cat8. Literally nonstop, playing online games just couldn't happen as I'd be disconnected. What I find strange is @AskPlayStation just seem to be completely ignoring the issue

  • GrandalfTheOld Grandalf (@GrandalfTheOld) reported

    @BandaiNamcoUS Please fix Jump Force or give me 40$ psn card for my money back. Didnt get any characters and 0 support for the game, it has no online no characters. Common.

  • borowiczko borowiczko (@borowiczko) reported

    @sovereign578 @Atlus_West @PlayStation That may be a problem with your PS5, I finished the whole game on PS5 near launch and I don't remember any crashes. Did you try reinstalling?

  • panftw2002 panayiotis ioakim (@panftw2002) reported

    @AskPS_UK Hello, i have a problem with upgrading ghost of tsushima directors cut ps4 edition to ps5 ,even though i have the ps4 version it still requires the full 69.99 price

  • BillH23 Zerocool1028 Gaming. (@BillH23) reported

    @STARS_NZ @AliensFireteamE I had no issue finding and pre-ordering it on psn.

  • Danielboks legit_boks (@Danielboks) reported

    @troublelando I had a similar issue with my psn on Saturday but oxxytech on IG helped me recover it back .you should message him

  • lokidarkeden Leandro Costa (@lokidarkeden) reported

    Dear @AskPlayStation, I'm network manager of a few ISP on brazil, we have connectivity problems to your download tests. Your NOC email doesn't respond... can you send me a contact ? Thanks.

  • respond_quick Rebecca lane (@respond_quick) reported

    @LadyNinjaGaming @AskPlayStation I was able to fixed the same issue with the help of @quick_ciber2 on instangram

  • ZGSworth2006 Zach (@ZGSworth2006) reported

    @RivetGames @trainsimworld It won’t reload back into my PlayStation 4 it just comes up with an error message

  • OfficialSami1 Sami (@OfficialSami1) reported

    @AskPS_UK Hi, I’ve had my PS5 for nearly 3 months now and I’ve been receiving a major issue regarding the PS5 Fan for the past 3 months, it’s very loud and the coil whine occurs nearly every time I use my ps5, I need some help, thanks

  • frillychillwill willistifer (@frillychillwill) reported

    Hey @PlayStation and @Activision when is this issue with the license for black ops 4 and other games offered for PS plus subscribers? I have a full year and did not let it lapse before renewing. Seems many have this issue and no one has an answer for us. How about we get one??

  • avalyon24 Avalyon (@avalyon24) reported

    @Ryno10261 @AskPlayStation I had similar issue but @CYPASSHACK_ on IG was able to recover mine successfully he's good and legit inbox him.

  • G_Stevens18 George (@G_Stevens18) reported

    @AskPS_UK I own the season pass for AC Valhalla but when trying to download any of the DLC in the store I get the message ‘an unidentified error occurred. Try again in a few moments.’ I have a case number that I can DM you if that’ll help.

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