Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Boulogne-Billancourt, Île-de-France 2
Toulouse, Occitanie 2
Newport, Wales 2
Milan, Lombardia 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1
Torrejón de Ardoz, Comunidad de Madrid 1
Hinesburg, VT 1
Hyattsville, MD 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • KingGuri_ KingGuri (@KingGuri_) reported

    @AskPlayStation Playstation has the worst customer service of all the gaming companies by far. Ive had ongoing issues for about a year now and no one can help me. They just read their damn scripts, say they cant help me, and close the support chat. This is why i went to PC #trash

  • undertaker_q8y undertaker (@undertaker_q8y) reported

    @AskPlayStation @Coeniasty Having same problem here

  • ExoticFoods1 Exotic Foods (@ExoticFoods1) reported

    @AskPlayStation Hi, my ps5 controller has an issue with the right trigger, it became loose and is not working properly. We bought it end of November 2020 from Best Buy. Is there a warranty for this?

  • bundy968 Tom Davis (@bundy968) reported

    @duanpao @Mou5eHunt3r @PlayStation Yeah but I've had a few issues within the last two years where my card company detected suspicious activity and luckily they suspended the cards. I know it should be safe but...

  • Guitarbeard Jol (@Guitarbeard) reported

    Boy I sure hope this is some temporary glitch and that the Playstation Now PC client isn't busted

  • anfrisiotomasjr AnfrisioJr (@anfrisiotomasjr) reported

    @PlayStation Crash Bandicoot

  • xan07099828 xan (@xan07099828) reported

    @Largestdumbass @PlayStation i dont see a problem

  • rick_romenesko Rick Romenesko (@rick_romenesko) reported

    @AskPlayStation Trying to buy The Stick Of Truth, keep getting error code E-8210604A. There is nothing wrong with my card or the information on it. When I try to buy it on the PlayStation website I get a "Something went wrong" message as well.

  • NickolasGouza10 Nick Gouza (@NickolasGouza10) reported

    @AskPlayStation can I trade in my playstation for one that actually works. My games crash while playing since when I got it Nov 12th. Tried all the methods on the website.

  • indusdes76 Nayr Skraps (@indusdes76) reported

    @PlayStation Broken Helix...I never saw how the game ended

  • Terminator_8464 Michael McDonald (@Terminator_8464) reported

    @blessedbeasts Nope, this is the standalone version on the ps3. Apparently all the copies of the game, even on xbox, is very broken and unplayable now. I went to try it on Playstation Now and luckily that works fine. But oooof.

  • mmiguel1031 Miguel Miguel (@mmiguel1031) reported

    @AskPlayStation Hey PlayStation what can I do to fix this joystick problem. Tried deleting the control and reinstalling and that ain’t working. ITS DRIFTING ON ITS OWN

  • lycheejuus mana ⚢ (@lycheejuus) reported

    @eternaImoments Oooooohh They're fun!! Watching this makes me wanna replay them again honestly lmao I may have a problem. Sad they're playstation exclusive tho

  • CMCPARADOX Pvradox (@CMCPARADOX) reported

    @AskPlayStation How about fix 8.03

  • _I_Am_Kerb_ Kerb (@_I_Am_Kerb_) reported

    @PlayStation Crash Bandicoot 2

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