Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Atlanta, GA 3
Denton, TX 2
Charlotte, NC 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Peoria, AZ 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
São Paulo, SP 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • LJW06_85 LouisW (@LJW06_85) reported

    @PlayStation I would love to play my ps but it won't let me log into account. 2sv (old mobile) not working and I can't access backup codes because it won't let me log in!!!! Can anyone help? I did try calling but support number isn't available at weekends.

  • GeminiKingin Edward David (@GeminiKingin) reported

    @hexcardsuk @AskPS_UK Go inbox sure_service01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • AlphaRomero Mark H (@AlphaRomero) reported

    @AskPlayStation Why is your customer service so terrible? I've had Playstations since primary school and yet the first time I ask for a £3.99 refund for Dead Rising because it doesn't work, I have to wipe my whole PS4 first to see if they can get it working rather than refund it!

  • doutrepaul1 Paul Doutré (@doutrepaul1) reported

    @SZolarious @AndreaPichinini @IronClawGaming Not a problem , it makes sense that Xbox is giving props to them since Playstation is better than them

  • wang_ahu ahu_wang (@wang_ahu) reported

    @turky_t10 @AskPlayStation only returnal game,play 30minute-1hour n the code has come 😔😔😔, lagging come first n the same time the game force closed n the code come,i dont understand this sony not releate new fw, very annoying

  • Trysky16 Try_sky (@Trysky16) reported

    @Rauf62092258 @PlayApex ITS A PLAYSTATION PROBLEM ITS NOT APEX WHO DOES THAT.

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported

    @petexnasty @JeffGrubb Pete, you've tweeted this from your iPhone. Microsoft currently have their cloud service in Beta for iOS devices. It'll be live before thus game comes out. You'll be able to play on your phone with your PlayStation controller. Just need a game pass ultimate sub.

  • Zepherl SSJ6 God Ki Kaioken x99 Blue Evolution ~Omen~ Zeph (@Zepherl) reported

    @agilaogem On a normal harddrive, CSP has those issues, but with an NVME SSD it runs way better since the SSD is so fast (which is way faster than a harddrive, right now it's the fastest storage device you can use, iirc it's what the PlayStation 5 uses which is why it loads so fast)

  • ulin_majere Ulin Majere (@ulin_majere) reported

    @AskPlayStation OK so this is the 3rd tweet hope I get a reply this time. I have had the ps5 since release and recently my controller has really bad stick drift. I know its a common issue but how do I get the controller replaced or repaired. Please respond this time!

  • BEERGOGGLEZ69 Beergogglez Gaming🎮 (@BEERGOGGLEZ69) reported

    Anyone else have problems with the PS5 controller not recognising buttons? For example my Triangle button does not work at all now #PlayStation @PlayStationAU @PlayStation

  • FrosstyyA AngelDrawz (@FrosstyyA) reported

    @ObscurestRBX I dont have a working playstation instead i have a old broken playstation still wondering in my house somewhere

  • DevonMD42 DevonMacDonald (@DevonMD42) reported

    @PlayStation fix the CMOS battery problem on the ps4 sony I didn't spend a fortune on digital games in your store and physical copies just for them to be useless one day when the network goes off

  • PhysicistIsrael anthony 😎😎 (@PhysicistIsrael) reported

    @DavidEl50617900 @peopleBeCrazyy @AskPlayStation Exactly what happened to me, my account got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with Crawford_hack on instagram who got me back in immediately Dm him he should help with yours too

  • Carnageoutput Daniel McDonald (@Carnageoutput) reported

    @Odyssey_lore PlayStation has been delivering for year's now.. Higher sales and more consoles shifted then same time period with ps4... Don't see how their in trouble. Maybe Xbots should wait till Xbox first party actually start releasing decent games before spreading FUD.

  • AllanMurchison Allan Murchison (@AllanMurchison) reported from Lossiemouth, Scotland

    @AskPS_UK my controller is making a squeaking noise and the haptic festure on L2 doesn't seem to be working as well as it is on the R2 button. What's the fix here?

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