Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Franca, SP 2
London, England 2
Denton, TX 2
Atlanta, GA 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
Mer, Centre-Val de Loire 1
Roanoke, AL 1
Sioux Falls, SD 1
Lake Stevens, WA 1
Mannheim, Baden-Württemberg Region 1
Iracemápolis, SP 1
Helsinki, Uusimaa 1
Stockholm, Stockholm 1
Rabat, Rabat-Salé-Kénitra 1
Wiehl, NRW 1
Columbia, MS 1
Osthofen, Rheinland-Pfalz 1
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • CrazyJimmy16 CrazyJimmy (@CrazyJimmy16) reported

    @HuntShowdown Finally fix your game my mate just "lost connection" while we were in a fight, was like the 10th time in 4 days. Honestly gonna quit if stuff like this won't be fixed. (Sidenote it can't be his Internet we were talking in a playstation party)

  • DevaprasadKurup Devaprasad V Kurup (@DevaprasadKurup) reported

    @RNTata2000 A poor fello is at the edge of ending his life after purchasing a Tata Hitachi from PSN TATA MUVATTUPUZHA KERALA. His engine got replaced twice in 10mnths Filter,oil pump everything replaced still its dead.What kind of service is this from Tata? Pls help TINU THOMAS.

  • _Mike_Skiles Kage Maru #BLM (@_Mike_Skiles) reported

    @shinobi602 Yeah noticed something similar the last couple weeks. Rebooting seemed to help sometimes. I didn't check playstation but my Steam downloads were fine at the time. Thankfully haven't had any issues today though. Are you in the preview program? I just figured it was a preview issue

  • magdalenamosz Magdalena (@magdalenamosz) reported

    @AskPS_UK Hi :) I’ve got a problem connecting my PlayStation to the internet, it comes up with a message: Cannot connect to the Wi-Fi network. The WPA might not be correct. (NW-31298-3). My PlayStation was connecting fine, never had this problem before, can you please help me?

  • atDLo DLo 🌹 (@atDLo) reported

    @AskPlayStation it didn’t work :/ i reset my ps5 by clearing everything and it still freezes and can’t connect to the online service

  • Logholtne0 Travis Holt (@Logholtne0) reported

    @twinkboi87 @AskPlayStation I was having this same issue too, support system did nothing to help. Later on someone recommended me to a hacker on Instagram he got mine perfectly fixed fast with everything intact. Text him on Instagram @ahacker077 or WhatsApp him (937) 524-5427

  • Mohamme91451372 john peter (@Mohamme91451372) reported

    @Joshhh128 @AskPS_UK I had the same problem smart_tools008 on Instagram helped me recover my account, contact him, I'm sure he'll help.

  • ChrisVSDEMOND Chris Thomas ♒ (@ChrisVSDEMOND) reported

    @AskPlayStation is PSN down in Qatar? I have internet and been tested it. Literally the only thing that doesn’t work is PSN. I keep getting error code WS-37469-9

  • Drammeh55525 Drammeh (@Drammeh55525) reported

    @DaBamalorian @AskPlayStation I think you should contact @metrozine1 on Instagram he's gonna fix it

  • o_PRINGLE_o Pringle (@o_PRINGLE_o) reported

    @RapidPilot2 @TheNCSmaster @IGN No it ******* is not ..... PlayStation and xbox be out here with 100s of games on their service for like £5 ....even new releases....meanwhile nintendos offers up like 20 something games for 50 ....yeah OK 🙄

  • Mohamme91451372 john peter (@Mohamme91451372) reported

    @eoghan_gallen @AskPS_UK I had the same problem smart_tools008 on Instagram helped me reset passwords & recover account,now working perfectly, contact him, I'm sure he'll help.

  • Mohamme91451372 john peter (@Mohamme91451372) reported

    @ParsonsTyson @AskPS_UK I had the same problem that smart_tools008 on Instagram helped me fix my game, contact him, I'm sure he'll help.

  • Chris_chXIII Chris (@Chris_chXIII) reported

    @AskPS_UK First of all thanks for the help!!!yes I own the Ps5 version of the game!i am trying to download and always I receive an nw-102636-8 error!until now I have reset the console I reset my router and still nothing!

  • sabstrn Sab (@sabstrn) reported

    @PlayStation hey PlayStation ive tried to contact your customer service for two weeks and gotten no response?? Im paying for PlayStation plus and not getting help??

  • shhaaawwhoooo jesse collins (@shhaaawwhoooo) reported

    @PlayStation why am I getting error coded from riders republic every 20 minutes sort your **** out!!!!!

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