Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • re_KLINE_r Andrew (@re_KLINE_r) reported

    I’m filling out a support ticket for @nomadgoods base station (which stopped working after 4 months) and they make you upload a video showing what’s wrong? I’m sorry, due to your charger not working my phone is dead and I am typing this support ticket on my PlayStation

  • FoeUknow Manemjeff (@FoeUknow) reported

    @xMBGx And what happens when PlayStation becomes a damn cloud service? The industry can change to where we won’t have physical hardware. And you’re DOWNPLAYING this? Bruh I thought you were all about physical hardware. These consoles were NOT designed for consumers to rip into.

  • Ramon__Terrell Ramon Terrell (@Ramon__Terrell) reported

    @FrontlineGamer @Optimus_Code @PlayStation Its so annoying I can understand region locked games because of govt issues. It sucks but I get it. But region locking a damned gift card?!?!?!

  • ashlaxxo ash ❥ (@ashlaxxo) reported

    @FortniteStatus Any reason I’m experiencing lag on fortnite on @PlayStation right now? I have excellent wifi and I’m having terrible terrible lag. I need someone to fix this and don’t even know where to report it.

  • LBhargoht Lahr Bhargoht (@LBhargoht) reported

    @AskPlayStation Yes. I've had no issues since PS5 launch and I can't sign in all of a sudden.

  • DiNunno7 Christopher A DiNunno (@DiNunno7) reported

    @xMBGx Had a ps4, gave it to a friend, still lives on, had a ps4 pro, gave it to a friend, still lives on. Have a Ps5, no issues so far. Have had multiple friends send out Xbox for repairs/replacement, last gen and the one before that. I’ll stick with PlayStation.

  • Zimm804 Zimm804 (@Zimm804) reported

    @ratboyventi @AskPlayStation Did they solve the problem?

  • CodyThijsen Cody Thijsen (@CodyThijsen) reported

    @ATVIAssist hey my cold war is crashing after a few hours playing it why does this happen im playing it on ps5 and after a few hours my game just freezes and than crashes i know that its not my playstation 5 what is causing the problem because other games work really good

  • SamadiTom Tom Samadi (@SamadiTom) reported

    @AskPlayStation playstation fix your crap system. I can't redeem my ******* gift card on ps4 I'm not very happy. Fix it.

  • RealDavidFuller David A Fuller 🎮 (@RealDavidFuller) reported

    @Dripdawhip @AskPlayStation You been having problems with you because I can’t unload my video too. How did you did it

  • Dripdawhip 🍭MrSweets🍭 (@Dripdawhip) reported

    @RealDavidFuller @AskPlayStation I wasn’t able to solve the issue PlayStation just directed me to the support page to make a ticket 😩

  • really_username a really cool username (@really_username) reported

    @AskPlayStation Still have the same problem trying to upload clips onto twitter

  • FruitCensus FruitCensus (@FruitCensus) reported

    @AskPlayStation Is there an email address or phone number I may contact? I’d like to resolve this issue as my household is paying for 2 active PSN accounts.

  • FruitCensus FruitCensus (@FruitCensus) reported

    @AskPlayStation Thank you. This error WS-37469-9 is happening on my other PS4 console as well. Neither console/PSN account can connect to the Plystation Newtork, and I can’t access the PS store on computers. Both PS4s were working normally last night.

  • KS84390313 KS (@KS84390313) reported

    @Trechapo1 @AskPlayStation It’s a widespread issue. PlayStation don’t seem to be doing nothing about it. Keeping everyone in the dark

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