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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcolea de Calatrava, Castille-La Mancha 1
Paris, Île-de-France 16
Villeurbanne, Auvergne-Rhône-Alpes 1
Rennes, Brittany 3
L'Haÿ-les-Roses, Île-de-France 1
Rouen, Normandy 1
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Kansas City, MO 3
Pharr, TX 1
San Antonio, TX 2
Bensheim, Hesse 1
Fergus Falls, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • AHeller56
    Austin Heller (@AHeller56) reported

    @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

  • Phr3shie
    Phresh (@Phr3shie) reported

    @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.

  • ManojVMathews
    Manoj Mathews (@ManojVMathews) reported

    @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • Canelamgt
    Canela🥨💛✨🐦‍⬛🎀 (@Canelamgt) reported

    @shitpost_2049 This meme always makes me laugh lol Tho I think PSN service is actually good. I managed to get my account back ok the same day and it was Saturday. I don't have experience with Xbox Live tho, and about Epic, it took a friend of mine a whole week to retrieve his account.

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • Godinho_nim
    Gasolini 📸 (@Godinho_nim) reported

    @PlayStation Finally, I don't have to disconnect from PC everytime

  • bwcody12
    Cody Whitaker (@bwcody12) reported

    @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

  • crashingechelon
    Justin 🏴‍☠️ (@crashingechelon) reported

    @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

  • PhoenixKa1
    PhoenixKai (@PhoenixKa1) reported

    @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

  • WippaDippa
    WippaDippa (@WippaDippa) reported

    @PlayStation Could you fix the stick drift too? Cheers

  • Profiteroles12
    Profiteroles (@Profiteroles12) reported

    @PostUp_SOG @Leonthegr4y @CultureCrave i had my PS5 account banned cause i backcharged the hacked charges (they claimed they were legit charges lol) i made a new PSN account and went right back to playing my physical games no problem never got my digital stuff back tho

  • JeffBlade5
    Jeff Blade (@JeffBlade5) reported

    @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

  • gearsms1
    Mason Hashemi (@gearsms1) reported

    @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

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