Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlikairArts Holden (@AlikairArts) reported

    @AskPlayStation @AskPlayStation The message hasn’t been able to help me with my issue. It sends me a link to the PlayStation Support page which didn’t help my problem. I scrolled down to the bottom to find the “Contact Us” page and it sent me to an Error 404, I can’t access the Live Chat.

  • yoitsaka Ameer Abdallah (A.K.A) (@yoitsaka) reported

    @AliveCertified @AskPlayStation Did they say anything important? I’m having the same exact problem

  • AliveCertified Certified_alive (@AliveCertified) reported

    @bertooo0 @turdferguson706 @AskPlayStation It worked for an hour then crashed again, it needs a update from the Devs Sony support ; Thanks for your time. Please refer to the game publisher for further assistance. In most cases, a game update is required in order to resolve this issue.

  • oorah4life Ian Ferguson (@oorah4life) reported

    @vigorthegame bruh fix your ******* game on psn.

  • GlynneTrower Glynne Trower (@GlynneTrower) reported

    @AskPlayStation @PlayStation @Sony Error WS-37368-7... Need help Please Help!!!!

  • jeangordi Ze zuimezant (@jeangordi) reported

    @AskPS_UK Is this a joke ? My console was and is working perfectly fine. It's just your updates that don't work. I bought cyberpunk can't play it and call of duty, can't play online. You make the update you fix it !

  • GlynneTrower Glynne Trower (@GlynneTrower) reported

    @AskPlayStation Error WS-37368-7... Need help Please Help!!!!

  • christiaanwwe christiaan (@christiaanwwe) reported

    @JamesStevenson you murder some playstation of a game that crash so its a horror too lol

  • FullHollow3 Mike b (@FullHollow3) reported

    @KINGJUNGLE99 @AskPlayStation I saw your tweet on askplaystation...I’m having the same issue but when using the advice they gave, all it offered was a password reset. Did you figure out how to get in?

  • weebnibba4 ★👑𝓚𝓲𝓶𝓪𝓷𝓲_𝓚𝓾𝓷👑★ (@weebnibba4) reported

    @AskPS_UK what about me i rebuilt the database and im still getting errors and now i have error SU-42477-4 which wont even download the system software and even if i did i would get error 42118-6 or whatever i even tried using a manual usb to update system software!

  • Holy_Shizz HolyShhh (@Holy_Shizz) reported

    @AskPlayStation ERROR ce-34878-0 IVE DONE EVERYTHING YOUR ce-34878-0 STATES IT STILL HAPPENS. EVERYTIME YOU DO A UPDATE THIS ce-34878-0 STARTS. CYBERPUNK COLD WAR BOTH HAVE error ce-34878-0

  • dehn_danny Danny Dehn (@dehn_danny) reported

    @YouGotSnowd @AskPlayStation @assassinscreed I have the exact same problem

  • KINGJUNGLE99 King Jungle (@KINGJUNGLE99) reported

    @AskPlayStation I cant sign in on any! Thanks!

  • jeremyalfayo jeremy alfayo (@jeremyalfayo) reported

    @wesh__k yo G, @_BrianManga needs some issue on PSN sorted. Kindly advice.

  • MasonCarlton4 Mason Carlton (@MasonCarlton4) reported

    @PlayStation is there anyway I can get help with an issue before Monday my account signed out and the phone number on file is not mine so I cannot do the 2 way verify

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