Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

Less
More

playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jacksonville, FL 2
Charlotte, NC 2
Dallas, TX 2
Knoxville, TN 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Columbus, OH 2
Louisville, KY 2
Baton Rouge, LA 2
Toronto, ON 2
Salt Lake City, UT 2
Helsinki, Uusimaa 2
Quito, Provincia de Pichincha 2
Atlanta, GA 2
Buffalo, NY 2
Omaha, NE 2
Scottsburg, IN 2
Canton, MI 2
Dudley, England 1
Lititz, PA 1
Cherry Valley, AR 1
Pearland, TX 1
North Richland Hills, TX 1
Plano, TX 1
Silver Spring, MD 1
West Palm Beach, FL 1
Pensacola, FL 1
Deer Park, TX 1
Danville, KY 1
Fort Worth, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • AMaxwellMedia Allan Maxwell (@AMaxwellMedia) reported

    @AskPS_UK having issues with the reset email not being delivered to my email inbox

  • FLottchea Frazier (@FLottchea) reported

    @ThatCoolName65 @ConnorStMich @TheActMan_YT He mainly gets upset when a Playstation player makes fun of extremely minor and inconsequential details, entirely missing the few important problems the game does have whilst also not experiencing halo for themselves. Useless feedback from a non-existent player base.

  • TRW_81 TRW (@TRW_81) reported

    @OwlcatGames Just wondering if you're getting the 4-5 crashing error reports I send you guys a day through the PSN. Im assuming your inbox is full tho.

  • _KeemaNaaan KeemaNaaan (@_KeemaNaaan) reported

    @AskPlayStation I also clicked on the link and it takes me to an error page

  • Brandorulz Brandon Fern (@Brandorulz) reported

    Anyone know how to fix a PS4 seagate external hard drive? #playstation #PS5 #PS4

  • DrePlayZ94 DeAndre Driscoll (@DrePlayZ94) reported

    @Battlefield 2042: crash 3x @DestinyTheGame : crash @PlayStation 5: crash 3x F*** gaming for me today I guess.

  • mulla85 Marius (@mulla85) reported

    @AskPS_UK I've been playing remotely through my work pc for months now with no issues except some lag and bad resolution sometimes. But today I try to play and the screen freezes for 2 seconds every 30 seconds. I've done all the basic troubleshooting and uninstalling butnochange

  • Suni_SX Sundiata Ali (@Suni_SX) reported

    @PlayStation hello I need a customer service number, someone is making purchases on my account

  • UmarFarouk_Jibo 21 (@UmarFarouk_Jibo) reported

    @manny39469637 @AskPlayStation Why don't you seek @hackzine01 on IG for help, he's specialize in fixing this kind of issues. He's good at this.

  • IMTicklePickler Brandon Hebert (@IMTicklePickler) reported

    @RavenSoftware Did yall fix multi-player for PSN yet? Pc and Xbox dont seem to be getting black screened or frozen games anymore.. but PS4 still are.

  • devineaaron aaron (@devineaaron) reported

    @AskPS_UK I'm trying to play Multiplayer on Call of Duty Modern Warfare, but it won't let me download the multiplayer data packs on PS5. It keeps saying error code WS-118720-9.

  • UmarFarouk_Jibo 21 (@UmarFarouk_Jibo) reported

    @VinLeaGaming @AskPlayStation Why don't you seek @hackzine01 on IG for help, he's specialize in fixing this kind of issues. He's good at this.

  • ATLCommenter . (@ATLCommenter) reported

    @AskPlayStation I need help getting a refund for an accidental purchase on the ps store. When I contact live chat it says “it appears we just chatted with you. I’m sorry we didn’t resolve the issue. Please try again later”.

  • gregoryjames0 james currier (@gregoryjames0) reported

    @NatashaGorring1 @AskPS_UK #jaytech183 on Instagram is going to fix it, I once experienced that

  • P3ACEY79 Richard (@P3ACEY79) reported

    @AskPS_UK having issue loading campaign on cod vanguard. It crashes about a minute in. I’ve deleted it rebuilt it. Any idea how to get it working. It’s a download

Map Check Current Status