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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 12
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Rennes, Brittany 2
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Kansas City, MO 3
Pharr, TX 1
San Antonio, TX 2
Bensheim, Hesse 1
Fergus Falls, MN 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Lotte, NRW 1
Jodoigne, Wallonia 1
Stoke-on-Trent, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • BergeauxStormie
    Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported

    @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

  • TheePeerless1
    Peerless1 (@TheePeerless1) reported

    @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation Ps5 is the most garbage piece of 💩 ever error code for everything PS1 > PS5

  • TerribleAccent
    TerribleAccent (@TerribleAccent) reported

    @pcgamer It's crazy that in 2025 Sony cannot resolve the PSN accounts regional problems. They are selling PS5s in a lot of countries where they are not making PSN accounts available. These countries are signing in with the fake addresses.

  • Lucky_Rockz_
    Lucky Reloaded (@Lucky_Rockz_) reported

    Since Sony requires a PSN they could easily block games by blocking the service.

  • GuineaPigMummy
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported from Stittenham, Scotland

    @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

  • AlanGhoul6995
    Alan El Ghoul (@AlanGhoul6995) reported

    @xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.

  • JohnDoe1432859
    John Doe (@JohnDoe1432859) reported

    @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

  • CCardassian
    Chloe Cardassian (@CCardassian) reported

    @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

  • hinsche24834
    Lars Hinsche (@hinsche24834) reported

    @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

  • Abyss_6912
    Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported

    @cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

  • Teamspiderplays
    spiderYTplays (@Teamspiderplays) reported

    Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

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