Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 57
Madrid, Comunidad de Madrid 21
São Paulo, SP 15
Brussels, Bruxelles-Capitale 14
London, England 14
Lyon, Auvergne-Rhône-Alpes 13
Montréal, QC 10
Quito, Provincia de Pichincha 9
Denver, CO 8
Sevilla, Andalucía 8
Barcelona, Catalunya 8
Bordeaux, Nouvelle-Aquitaine 7
Dublin, Leinster 6
Philadelphia, PA 6
Merlo, BA 6
Melbourne, VIC 6
Nantes, Pays de la Loire 6
Guayaquil, Provincia del Guayas 6
Dallas, TX 5
Mannheim, Baden-Württemberg Region 5
Mexico City, CDMX 5
Québec, QC 5
Bologna, Emilia-Romagna 4
St. Louis, MO 4
Manchester, England 4
Columbus, OH 4
Swansea, Wales 4
Las Vegas, NV 4
Montpellier, Occitanie 4
Los Angeles, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • envycliip ♡︎Envy♡︎ (@envycliip) reported

    @PlayStation now ik yall r lyin. you boutta tell me i essentially deleted ALL my save data just to experience the same problem???? yall rlly have the audacity to tell me how I can fix it and have it STILL NOT WORK????

  • 6to_Cortes S i x t o #BlackLivesMatter #StopAsianHate (@6to_Cortes) reported

    @PlayStation Still need to fix the PS Store listings now that the upgrade from PS4 to PS5 is free.

  • red420_big BigRed420 (@red420_big) reported

    @CallofDuty @TastyFPS Redeeming the code doesnt work for me and when I use my psn account to sign in it wants me to create a call of duty account when I already have one due to me owning cold war and warzone on my ps4 slim so to me it seems like a scam or just not working at all.

  • AvilesPilataxi alejandro pilataxi aviles (@AvilesPilataxi) reported

    @GAMIVOcom I have a problem with you, I have a transaction of 150 dollars in psn, I need a solution now. i am from Ecuador, my phone is: 593-0959542775 Manuel Alejandro Pilataxi Aviles.

  • HK421_bot 外国音ヒカル (@HK421_bot) reported

    Yuugi and I were playing the PlayStation first! No way I'm letting big bro and Joell crash in! >:CC They'll kill the mood! ヽ(≧△≦)ノ;;;;

  • los_treces Carlos Carreras (@los_treces) reported

    @PlayStation my console is now bricked because of your new update. Will you be fixing this problem???

  • SiameezyRPGer Jenae (@SiameezyRPGer) reported

    Also, I have noticed since updating yesterday, that sometimes stuff like my friendslist will lag and not load all that quickly when I try to see who's online. Idk if it is minor bugs from the #PS4Update, or if #PSN servers are just iffy lately or something. #PS4

  • thedarkside212 lilenergyINT (@thedarkside212) reported

    @AskPlayStation Hey I keep getting the same error code as everyone else the su-42118-6 on the ps4 update 9.00. I tried every option, even the initialize process. it’s been 5 days and I still can’t access online or install the update. Please release a patch for this update.

  • SurgicalHipster CursedDICE (@SurgicalHipster) reported

    @AskPS_UK the latest #PS5 update is causing problems for me. Home Screen won’t load sometimes. I get the background, but no UI and I can’t go back to the Home Screen through the Command Center either when this happens

  • 1TakeGe Mr HMBL (@1TakeGe) reported

    i see y’all still haven’t fixed your server issues @EAMaddenNFL @PlayStation

  • AvilesPilataxi alejandro pilataxi aviles (@AvilesPilataxi) reported

    @GAMIVOcom I have a problem with you, I have a transaction of 150 dollars in psn, I need a solution now. My name is Manuel Pilataxi Aviles, i´m from Guayaquil-Ecuador, my phone number is: 593-0959542775

  • MidnightBanshi MidnightBanshi [GGN] (@MidnightBanshi) reported

    @PlayStation Are you going to fix the PS4 Version 9.0 update?

  • Joni19707149 Junaid Saeed (@Joni19707149) reported

    @IsaacMorataya @AskPlayStation It really feels bad how your account has been banned I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • JPChase24 Julian Chase (@JPChase24) reported

    @PlayStation @NBA2K offer me back my refund this game broken! I talked to customer service and they are letting y’all get away with theft. Take $200 from me and I can’t play the game I purchase!

  • TheWolfBunny64 Patrick Adams / パトリック・アダムス (狼兎64) (@TheWolfBunny64) reported

    @Stealth40k I don't have a problem either... just as long as those JRPGs don't become PlayStation or mobile only...

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