Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| São Paulo, SP | 3 |
| Toronto, ON | 3 |
| Portland, OR | 3 |
| Ann Arbor, MI | 2 |
| Melbourne, VIC | 2 |
| Dallas, TX | 2 |
| Culiacán, SIN | 2 |
| Columbus, OH | 2 |
| Johannesburg, Gauteng | 2 |
| Gloucester, England | 2 |
| Manchester, England | 2 |
| London, England | 2 |
| Mesquite, TX | 2 |
| Lille, Hauts-de-France | 2 |
| Croydon, England | 2 |
| Adelaide, SA | 2 |
| Anse, Auvergne-Rhône-Alpes | 1 |
| Coro, Estado Falcón | 1 |
| Vacaville, CA | 1 |
| Denver, CO | 1 |
| Santiago, Región Metropolitana | 1 |
| Brunete, Comunidad de Madrid | 1 |
| Auch, Occitanie | 1 |
| Jarville-la-Malgrange, ACAL | 1 |
| Mönchengladbach, NRW | 1 |
| Corpus Christi, TX | 1 |
| Heusweiler, Saarland | 1 |
| La Roche-sur-Yon, Pays de la Loire | 1 |
| Memphis, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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todor
(@todorgrigorov95) reported
@AskPlayStation I'm unable to cancel my PS Plus subscription -- when I select "Turn off Auto-Renew" there is an error which states "Your subscription status hasn't changed...". When can I expect this to be fixed?
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Boobel 🇮🇹 🍝 Stand With Ukraine 🇺🇦
(@the_boobel) reported
@Ronin_Samurai47 @AskPS_UK It is to stop folk from stacking subs to get the new service cheaper when it migrates.
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The Robin Of Batman #gamedeveloper
(@FighterFPS) reported
@boiii1i1i1i @Antgun12 @BenjiSales And Cyberpunk released broken and unfinished, has bad reviews, it got removed from the Playstation Store, 10+ million people have refunded Cyberpunk, it has a very bad word of mouth, etc. Of course it sells bad. Elden Ring is a masterpiece and is already at 20+ million
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🪄𝕄𝕒𝕘𝕚𝕔𝕜 𝕊𝕝𝕠𝕥𝕙 🦥
(@jakemabbott) reported
@WOOLLEY_GAMER @PlayStation It's just completely broken. It doesn't engage at all. Sony needs to do two things: 1) Give us the option to force 120hz at the system-level. 2) Fix whatever is going on in the GPU that's preventing LFC from engaging.
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Dario Zgrablic
(@DjDATZ) reported
@AskPlayStation hi team, having some issues resetting my password through the normal PW reset process. Who can I speak to about this?
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Crossl
(@crossl123) reported
Hello?? Is anyone picking this up? I spoke t9 the support chat and they said the cards haven’t been activated by the retailer. But the retailer says they are and its an issue on your end. Also plenty of other people have the same issue so its clearly a PSN issue.
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Faizan Rizvi
(@LimitlessFaizan) reported
@AskPS_UK Hi, I need help getting a refund and cancelling my playstation plus auto renewal as it is not working online.
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Simon Appleton
(@Apnomis) reported
@AskPS_UK I got a PS+ membership for Christmas that I forgot to redeem. I've just tried to do it today and it is saying "The pre-paid card could not be redeemed. Please try again later." Please advise when this issue will be fixed? I have never had issues with redeeming before...
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Simon Appleton
(@Apnomis) reported
@AskPS_UK @shoptonet if this isn't resolved I'll be expecting a full refund for the purchase I made on 20/11/21 as at the time of purchase I was allowed to redeem & there was no time limit to redeem this... Not happy 😡 I suspect you'll be issuing a lot of refunds if Sony don't fix this.
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Rodrigo Henrique ✊🏿
(@rodhenry) reported
@AskPlayStation why is the chat support closed? I need to sort my problem, I still have two 12 month ps plus cards I can't redeem. You guys instructed me to ask for help in the support page. Yesterday I was locked out of the queue, not it's saying that is closed. Please Help.
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✨
(@classix4026) reported
Continuity error in secret signs: on thanksgiving Spencer apparently had an XBox and on Christmas he has a PlayStation. Wooops
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Adam Abraham
(@King_1621) reported
@MarioCamp20719 @AskPlayStation Inbox techfix_suport on instagram he fixed mine when I'm having the same issue he is a support specialist he was recommended to me I never regret contacting him tho all thanks to him
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The Robin Of Batman #gamedeveloper
(@FighterFPS) reported
@GIF73940300 @BenjiSales Cyberpunk released broken and unfinished, has bad reviews, it got removed from the Playstation Store, 10+ million people have refunded Cyberpunk, it has a very bad word of mouth, etc. Of course it sells bad. Elden Ring is a masterpiece and is already at 20+ million.
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Godwin
(@Godwin258516252) reported
@BrandonHenry101 @AskPS_UK Had any issue with your account #elix_tools on Instagram will be able to fix it for you i suggest you message him I’m sure he’ll help I got no help from the support team
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Adam Abraham
(@King_1621) reported
@VivaLaTAREQ @AskPlayStation hey dude inbox techfix_support on instagram he fixed mine when I'm having this same issue
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