Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 5
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
Iracemápolis, SP 1
Helsinki, Uusimaa 1
Stockholm, Stockholm 1
Rabat, Rabat-Salé-Kénitra 1
Wiehl, NRW 1
Columbia, MS 1
Osthofen, Rheinland-Pfalz 1
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • JudgeMandolore Mandolore Shepard (@JudgeMandolore) reported

    @mishaprado97 @Arisuta28 @finalfantasyvii I will never buy a PS5 since the last PlayStation system gave me nothing but trouble.

  • fumu315 fumu (@fumu315) reported

    @nrmphl Thankfully I have had no buffering issues so far. Surprisingly for me the app has been working fine when I am in it. It's once I exit it to go to the Playstation menu it lags everything real bad. 😕

  • 0xatomio atomio.evmos (@0xatomio) reported

    @AskPlayStation Here we go again. Check your emails for my latest from the @BBB_Institute . First you ban my account, then you claim it was not banned. Now you banned it again. Unable to get a Support ID number from your site. I have all emails, and other proof. Fix it...

  • iClutchKepler Anthony Berlanga (@iClutchKepler) reported

    @AskPlayStation why is my in game multiplayer not working? It tell me to upgrade to play multiplayer but I checked my bank and I paid my Sony ps plus subscription it’s on autopay and I checked my account and it says my next payment date is July 7th. Can’t play online :/

  • dave_warhammer WarhammerDave (@dave_warhammer) reported

    Lol @ anyone that thought Playstation would let ff7 remake to go to Xbox, square is all about the money and Sony has no problem paying to keep games off Xbox But Xbox and Playstation are playing nice right? No it's just Xbox playing nice like fools

  • KingChakari Chaka (@KingChakari) reported

    @AskPlayStation I am having issues with updating my ps plus and keep getting error messages

  • prcttynck abby SAW HALSEY !!! (@prcttynck) reported

    kimberly g. from play station live chat is the goat. she solved a month long problem in minutes. go kimberly. @PlayStation give her a raise.

  • tighee darksharkz (@tighee) reported

    @PlayStation I purchased ow2 without owning ow1 and it won't let me download ow1 on the ps store. What's the issue?

  • BaxAidan Aidan Bax (@BaxAidan) reported

    @PlayStation my ps4 sounds like a jet how can I fix it I clean it once a week and I called someone gay and I got banned 2 months why 2 months why not like a week

  • Breakerzeus Breakerzeus (@Breakerzeus) reported

    @AskPlayStation seems like the prime Video app on ps5 is not good. Since the last Update every video is stuttering. Can you please investigate and fix it? Thx in advance

  • deuxdoom Eric P. (@deuxdoom) reported

    @SuperMGames @2K #PSN #TheQuarry Hey 2K & SuperMassive! 🏆[Hard Pass] Trophy might currently be glitched. Just only 2ppl unlocked it. Are you aware of this bug or planning to patch it? I've wasted over 20hrs on this issue.😒Please fix asap!

  • van64 van 64 (@van64) reported

    @DestinLegarie I have family in Philippines, there aren't any cloud gaming servers for PlayStation or xcloud. They have access to fiber. And population 100mil+ just sitting waiting to subscribe. I wish i had the power to push Xbox to service Philippines..

  • Bman3443 Bman (@Bman3443) reported

    @AskPlayStation I was concerned that it was showing $39.99 on the store and not purchased like it normally would. If any more problems occur I will contact. Thank you

  • NightmarEclipse Rigel (@NightmarEclipse) reported

    I see Sonys playstation 1 selection for their absurdly priced subscription service is as cringe and weak as the Playstation 1 Mini failure a few years ago.

  • Amthyre_ Amthyre (@Amthyre_) reported

    @AskPlayStation Are you guys aware of an audio issue with 3D audio where it will turn on on it's own even when it's switched off? I've tried different setups, switched hdmi ports, etc. But, it's like 3d audio is active.

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