Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Columbia, MS 1
Osthofen, Rheinland-Pfalz 1
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Iilcoochievert kyle (@Iilcoochievert) reported

    Fix for WS-37472-3: switch to a 2.4hz connection instead of LAN, error code should change to WV-33898-1. Change primary and secondary DNS to 1.1.1.1 and 1.0.0.1 took me 8hrs to fix lol literally had nothing online and playstation won’t fkin help

  • 1020583838A Jarz (@1020583838A) reported

    @pcgamer You have been able to play God of war on pc, android, rasPI, for months if not years. This is the problem with playstation, they ride old success into the ground

  • BarrySwanson16 Barry Swanson (@BarrySwanson16) reported

    @PlayStation Every time I go into Call of Duty Vanguard game it keeps coming up with: "cant start game or app" Fix this problem and fix it now arrogant Sony ny ny ny!!!!

  • honeygirl952 Honey 🐝 (@honeygirl952) reported

    @FortniteTracker I played the PlayStation Cup but i didnt get pr. Its something to fix or we aren't having pr for that tournament?

  • ReyesZenpai 🐝💮ミ Reyes aki zenpai ミ💮🐝 (@ReyesZenpai) reported

    @HemboWembo The playstation controller isn't that bad and the frame rates are the problem

  • shagadelic999 shagead (@shagadelic999) reported

    @Durrtydoesit @Hope76776127 I’m talking about games specifically. If a game is broken when bought through cd keys, you can not get a refund. I’ve used it a few times for psn vouchers

  • GuruOfMattitude A Demon Quiche (@GuruOfMattitude) reported

    16 days now waiting for @AskPS_UK to just tell me where I send my faulty controller. That’s the worst customer service I have ever encountered.

  • AskPS_UK Ask PlayStation UK (@AskPS_UK) reported

    @LisaRanby Hi! Sorry we missed your message. We're open 10:30 – 7pm GMT. I am sorry to hear that you have had some problems with your PlayStation Now and Plus subscriptions. I will send you a direct message in a moment with more information, please refer to this. Thanks!

  • Aldrika_ Aldrika (@Aldrika_) reported

    @PlayStation Now that that’s out the way, maybe Steel Wool could fix their game now.

  • ktrivic_ KT (@ktrivic_) reported

    @AskPS_UK So basically I get an error on loading screen. Something like cannoct connect to psn. I was playing apex for the last 6 months without ps plus. Do I need ps plus now or what is the reason for the error message?

  • GINXCanada GINX Canada 🟨⬛ (@GINXCanada) reported

    @meyerpark Well, both Kratos and Aloy are multiplatform as well. And soon, probably all Sony characters will be multiplatform, but Crash has defined PlayStation for me, the original trilogy was PS-only

  • HeyaItsSharon Sharon 🤘🏻 (@HeyaItsSharon) reported from Aughils, Munster

    @AskPS_UK I know a few people are having the issue. And it used to work perfectly, and I haven't changed any setting on my router, they can't just change by themselves?

  • Jembajuice Alexandre N'Djemba (@Jembajuice) reported

    @DefZezo @AskPlayStation If you want message l #officialzicotech on Instagram he helped me out when I Lost all hopes of getting support from customer service

  • IDAWON72 A (@IDAWON72) reported

    @_temmi @XcloudTimdog Nah fam as a ps player and lover PlayStation needs a better subscription service and should make deals with valve and Microsoft. Consumers benefit and the rich suits get their money, we need to set a precedent or else they’ll walk all over us

  • HemboWembo Uhhh Umm Uhhh (@HemboWembo) reported

    @ReyesZenpai That too but for me when I play games on the Playstation for a while my wrist hurts but I don't have that problem with xbox

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