Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Denton, TX 2
Vienna, Wien 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rickywickypp Ricky (@Rickywickypp) reported

    @AskPlayStation Got the ps plus on pc and been trying to open Spiderman miles morales but it just doesn't open. tried with some other games and it works just fine? is there any solution for this problem?

  • code_Pramit Pramit Kumar Rana (@code_Pramit) reported

    @GandalfGaming__ @PlayStation Ok alright, that user meta score came a long time ago due to the mtx issues, which since then has been majorly fixed, and this game is charting among top 10 games till now even though finding a PS5 is still hard, so stop spreading bullshit.

  • Anthony32994724 Anthony Ruiz (@Anthony32994724) reported

    @AskPlayStation Are the servers down I cAnt sign in

  • code_Pramit Pramit Kumar Rana (@code_Pramit) reported

    @GandalfGaming__ @PlayStation Don't care about that **** rental service, anyway this will come to PS plus for sure in a few months just like the previous one did.

  • natedawg188 N 🍀 (@natedawg188) reported

    @AskPS_UK I’ve upgraded to PS Plus Premium and I am able to download games from the app. However the premium interface on the console still shows as the standard version. How can I fix this?

  • petarfx3 fenixa21_AND (@petarfx3) reported

    Is anyone having rn issues connecting to PSN? I tried to login the app and succeeded and also on the Web which also worked. No indication for ban or suspension. #PlayStation #PlayStation5 @PlayStation @PlayStationEU

  • lawyer_anurag Kumar Anurag (@lawyer_anurag) reported

    @sony_india I have already submitted the Playstation in service centre. I am struggling to get the replacement from them from 3 weeks. Could you please check how much time it will take? I was not expecting such pathetic service from Sony India. Have DM you the service job sheet

  • NRGLucifer Zeus (@NRGLucifer) reported

    Hi, I play on a server in the Middle East, but my ping on this server is 200 for two days, and I checked and saw that this is not my internet problem, and I want the server to ask you to fix the server as soon as I can. Participate in the PlayStation Tournament @FortniteStatus

  • stephsalter03 Steph Salter (@stephsalter03) reported

    @AskPS_UK I’m having problems with remote play on ps5 and I’ve sent you an email but not getting a response.

  • giuliok95 Kékesi Giulio (@giuliok95) reported

    @AskPlayStation Hi! Yesterday I have subscribed for the Premium version of PS Plus for the PC streaming. The application still says that my country (Hungary) is not suported. Do we still need to wait for it or is it a temporary issue? Thanks!

  • immenseape James Bruce (@immenseape) reported

    @AskPS_UK Cannot upgrade my PS Plus to the new Premium subscription service. Secure Checkout just stays on a loading page eternally after entering and confirming payment and account details. Tried in three different browsers, same behaviour in all. Something broken somewhere?

  • DaViS_I0 DaviD TapiaS CentenO (@DaViS_I0) reported

    @AskPlayStation hi guys I have a problem. I have the ps plus premium of a friend in my console. When I try to stream in my account that is from Spain,some games have a lock while others don’t… how do I fix this

  • OkayEggus Jordan (@OkayEggus) reported

    @Itz_Shiro_xD @OMORI_GAME It is in no way their fault that they're having trouble getting it on playstation

  • jK_B117 Jesse Kerridge-Byrne (@jK_B117) reported

    @AskPS_ANZ Hi, I’m wondering about potential availability of the new PS Plus Service on PC with the PlayStation Plus app. I was hoping to stream PS games on my PC as I don’t have a PlayStation console, but the PC app told me that this service was unavailable in Australia. Thanks.

  • jmk_tr TrJmk (@jmk_tr) reported

    @AskPS_UK the payment went through for the upgrade to premium from essential. However i am unable to use any benefits and am asked to upgrade, where i am met with the error code CE-117773-6. Help a brother out

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