Is Playstation Network (PSN) down?

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

 Problems detected at Playstation Network (PSN)

Playstation Network (PSN) problems in the last 24 hours

Playstation Network (PSN) Outage Chart

January 25: Problems at Playstation Network (PSN)

Playstation Network (PSN) is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Sign in
(75.85%)
Online Play
(14.41%)
Glitches
(6.36%)
Matchmaking
(1.69%)
Game Crash
(1.69%)

Playstation Network (PSN) Outage Map

The most recent outage reports and issues originated from:
Marsberg Sign in
Leipzig Sign in
Weiden Sign in
Reutlingen Sign in
Dortmund Game Crash
Heinsberg Sign in

Playstation Network (PSN) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:
  • ScouseSkeptic Scott Bradley (@ScouseSkeptic) reported

    @pshankland @AskPS_UK Can you please tell me what they respond to you with cause I have the same problem but they are currently ignoring me

  • shesamonster Hannah O (@shesamonster) reported

    @VirZOOM No it's when I'm trying to link my PSN account to my VirZoom account to access the online portion of VirZoom Arcade! Your myvirzoom website gives me a 404 error every time I try and link my accounts using the code.

  • bravenshine Brave (@bravenshine) reported

    @AskPlayStation Hi, network troubleshooter/engineer for an ISP here. I'm trying to find some details on what places I can traceroute to to troubleshoot customers's issues using PSN with certain ranges of IPs. Thanks!

  • DamnnnnnnMakoto ℕ𝕠𝕣𝕤𝕖│𝕄𝕒𝕜𝕠𝕥𝕠 🗾🖤 (@DamnnnnnnMakoto) reported

    @RyanTheJedi @TheQuartering @PlayStation That kinda makes sense that my old 2nd gen PS4 disc tray was having issues reading discs sometimes lol

  • TotyKing Toty-king (@TotyKing) reported

    @AskPlayStation I can't login into PSN. Please help,thanks!

  • AustinMFAM Austin (@AustinMFAM) reported

    @iiBeRoger @AskPlayStation I’m having that same issue Right now what do I do to fix it

  • darlene_stamant Darlene St.Amant (@darlene_stamant) reported

    My PlayStation 4 has been hacked. I can't sign in to PlayStation Network. Help

  • Geo68_ Geo68- (@Geo68_) reported

    @AskPS_UK hi I have an issue with a new controller, the Jack plug is producing a bad noise in my headset. This happens only with this controller could you help me please

  • PmilksGaming Pmilks.gaming (@PmilksGaming) reported

    @jamescovill3 @AskPlayStation @AskPS_UK With these issues it’s totally unplayable. Jump on #RainbowSixSiege instead 😊

  • piratepeteshow Pete Da Pirate (@piratepeteshow) reported

    @MrStevePayne @AskPS_UK 2 weeks ago someone with the exact same problem was telling them that. And they still haven’t fixed it 😂

  • iiamreeceboy boi (@iiamreeceboy) reported

    @JsReilly19 @AskPS_UK Tbf I think your ps4 is dying I had the same issue then a couple of days later my whole hard drive broke so I lost everything

  • droppinghince matthew (@droppinghince) reported

    @LEVVlS Me when i get home and my PlayStation is suddenly broken and it says “property of Lewis” on the bottom of it

  • Muhamme81056902 A Long Living Brudda (@Muhamme81056902) reported

    @AskPlayStation There is a problem with PSN parties ... when I join one , I can hear players but they cant hear me . Like their Sound icon is visible to me and them but they cant hear me for some reason ... hope you fix this .

  • Erin21558879 Erin (@Erin21558879) reported

    @MojangSupport im having an issue with minecraft bedrock edition, the game says to Unlock Full Game when i already bought the Minecraft Playstation 4 almost a year ago.

  • ToR_Ron75 Ron Nuttall (@ToR_Ron75) reported

    @JackOfCards22 See I have this little problem called TIME. I haven’t owned a gaming system since....wait for it. The PlayStation 1.

  • Ben_o_ Luis Ovalles (@Ben_o_) reported

    @CasualGamersIE @NathanLukasiew1 @brewpounder @pushsquare It is a hybrid gaming device, it doesn't matter if gamepass is not on playstation, you can use it on pc and just need a decent internet. Ps now is not on Xbox either, game pass is not enough reason to buy an Xbox, when that service is already available on pc

  • RyanTheJedi Ryan (@RyanTheJedi) reported

    Yep, @PlayStation have killed my PS4 with their 7.02 update my disc drive is ******, it's dead. In no way should I have to spend money I don't have because I'm on disability to fix it. I'm not the only one with this issue. Sony need to fix it for free or replace it.

  • jamibobs D W (@jamibobs) reported

    @AskPS_UK @AskPS_UK but they can’t be a problem with anything like Psn or the game as it happens to Frequently

  • jamibobs D W (@jamibobs) reported

    @AskPS_UK @AskPS_UK I have tried it multiple times and can’t seem a section for it and I go onto error codes and type in the error code and it just says check psn and check see if there is anything wrong with the game but if there both fine they maybe a problem so wait a while

  • emilapedia EmileM (@emilapedia) reported

    @MasonDrm Sons friends family rec'd 2 yes 2 Playstation 4's from a retailer in error. they waited 2 Months for notification of error than let the kids use them! Never got called.

  • Benwickham19 Benjamin Wickham (@Benwickham19) reported

    @AskPS_UK I did the big download the other day for call of duty and it worked perfectly for a day or so then went to turn it on this morning and that's when the problem arose

  • GavinRodda 💚 Gavin Rodda 🔴⚫ (@GavinRodda) reported

    @Eric_Toffee1878 @sky_magpie @Mojang @MojangSupport @Minecraft @NintendoUK @PlayStation We've got it on an old Ipad & that works fine too. Don't understand why this issue is only in the switch. Has to be a @Nintendo @NintendoUK problem that they should be dealing with seeing as it's affecting multiple devices.

  • Eric_Toffee1878 Eric1878 (@Eric_Toffee1878) reported

    @GavinRodda @sky_magpie @Mojang @MojangSupport @Minecraft @NintendoUK @PlayStation I agree mate we’ve got Minecraft on PlayStation and Xbox with no issues at all, seems to only be an issue with the switch, they just keep sending the same link to everyone without actually answering anyone’s question or helping anyone!!

  • GavinRodda 💚 Gavin Rodda 🔴⚫ (@GavinRodda) reported

    @sky_magpie @Eric_Toffee1878 @Mojang @MojangSupport @Minecraft @NintendoUK At this point if @MojangSupport @Mojang can't come up with a fix to this persistent error then customers should be refunded for the game. Not got this issue on the @PlayStation 4 with @Minecraft .

  • Paul_C_Chapman Paul Chapman (@Paul_C_Chapman) reported

    @edeng1968 @AskPS_UK @Sony @PlayStation Thabks, yeah, this is what I'm thinking. Customer service is very important to me. The fact that it would cost them less time than they've spent being unhelpful to just sort this out for me makes it a much worse situation and suggests they place absolutely zero value on me.

  • RICHRD2002 Richard Rychňák (@RICHRD2002) reported

    @AskPlayStation I’ve already fixed this issue

  • polyh3dron Rob Young (@polyh3dron) reported

    @lagos_flight @JayDubcity16 @P0sitiveEmoti0n It’s obviously a QR code to download the PlayStation app on your phone to sign in. It makes perfect sense.

  • sayunicellular Ola (@sayunicellular) reported

    @AskPS_UK I opened the ports on my router and it's still not working. I also tried to log in using a mobile hotspot connection and the error is still showing up

  • mark_kingdom Mark Morocco KH3+RB4 (@mark_kingdom) reported

    @PlayStation @XboxP3 @cerny I hope PS5/Xbox Series X are Gigabit compatible I get on ps4 2d 346.2kbps Xbox I get 100 d 25up and I get 1Gbps d 40up need to fix so we get what we pay for no matter what the speeds are. AX wifi would be awesome to! No estimates on test actual speeds

  • NHLsFUTURE Straight Up Hockey (@NHLsFUTURE) reported

    @AskPlayStation my ps4 is faulty af. Constantly disconnects from the internet and the worst thing is how many ppl on google have the same problems. This is unplayable doing one mission at a time and getting dc'd all the time

  • thebendz B.P. (@thebendz) reported

    @InfinityWard PSN Specs Ops 16.7 dl loop fix XMB bar to COD d-pad down to store > 4 addons 1 not installed install the dl from here the loop is gone since I did it this way

  • _bnavas_ beckham jose navas (@_bnavas_) reported

    @AskPlayStation @InfinityWard help I have been with this problem of my MW COD for days, mw skips a tab that says I need a "special ops" dlc package and I download it a thousand times to play online and it doesn't let me always jump, even if I download it and enterthe gameSend

  • AteebNaheem Ateeb Naheem (@AteebNaheem) reported

    @AskPS_UK I can sign in to the website but not on the apps for android

  • AteebNaheem Ateeb Naheem (@AteebNaheem) reported

    @AskPS_UK Already have. Fails at the psn sign in but already have the latest software update

  • Paul_C_Chapman Paul Chapman (@Paul_C_Chapman) reported

    @AskPS_UK @Sony @PlayStation It would have been so easy to resolve this in a way that would leave me actively happy - giving my son's mother a subscription, for example - but instead it's just "well, you should have read the small print". Well, you should get better customer service policies, @PlayStation.

  • yilinglaozu lyra! (@yilinglaozu) reported

    this psn is putting together a twice group or sth so i dm them as is the us, i send them my channel/vocal demos and im like ok so theyre gonna let me pick a member to audition for NO THEY'RE JUST LIKE "CONGRATS YOU'RE MOMO!" NOT A PROBLEM BUT oh ok! i'm momo!

  • JsReilly19 Jordan (@JsReilly19) reported

    @AskPS_UK If there is this updates/game data to blame. As never had an issue till the other day.

  • Nbrook14 Nbrook (@Nbrook14) reported

    @AskPlayStation really disappointed about the customer service call I just had. The redeem code with the VR only gave us 2 of the 4 games it was for due to it being downloaded on my sons rather than partners. Was told you can’t get them back. Poor show!

  • _RSpires Richard Spires (@_RSpires) reported

    @AskPS_UK Just spent the last half hour re-login and it wouldn't let me click on the sign in or search bar at the top of the web page.

  • banzai4204 Banzai4204 (@banzai4204) reported

    @PS4_Trophies @PlayStation I had 5534 trophies on my old account and when they released the 6.70 update it bricked my system I called Sony to see if they could fix this and there was no option they gave me so ever since then I haven’t played for trophies which makes me sad but I do enjoy your content 👍

  • dpekunater prolifixz (@dpekunater) reported

    @VectorThaViper If u gonna be within a target market ie high school kids It MAY be successful if u provide Value added services Modifications of consoles , sales of digital games / game cards eg psn xbox live etc Offer game repair service / game heaven for after school or weekend.

  • funkie5150 Jim (@funkie5150) reported

    @JimSchnetzka @PlayStation No problem

  • BcLaxbro BCLaxbro (@BcLaxbro) reported

    @AskPS_UK I fixed it. I used another controller to turn on the ps4, and with the broken one connected I pressed the Home Button, and it connected to the console again.

  • KanodiaR Kanodia_Rishi (@KanodiaR) reported

    @FortniteGame....I have a technical issue where i gifted my friend a battle pass...i play on a playstation....but he says that he didn't recieve it yet

  • RebirthPhotogr2 Jeff Forder (@RebirthPhotogr2) reported

    @AskPlayStation I took the disc out and put back in, same thing. Uninstalled the game and trying to reinstall, shows the same thing and isn't installing. Tried rebuilding the database and still not working.

  • EurosportCare Eurosport Player Support (@EurosportCare) reported

    @BarmyBluebird94 Good to know that all is well with Chromecast. Please try uninstalling and reinstalling the app on your Playstation and let me know if this resolves the issue.

  • Domingo1878 Domingo1878 (@Domingo1878) reported

    @_GlennWilliams @InfinityWard @CallofDuty I had same issue,I have just solved mine.I didn’t start up the game,go on the modern warfare icon, scroll down past trophies down to where it says PlayStation store, a menu will pop up with your add ons, there was a special ops pack there 16gb, I downloaded and it worked.

  • ringsofari 𝙹𝚘𝚛𝚍𝚊𝚗 (@ringsofari) reported

    @AskPlayStation @SkyHelpTeam PLEASE HELP ME MY NAT TYPE HAS FAILED AND ITS BEEN ALMOST A WEEK PLEASE FIX IT

  • _RSpires Richard Spires (@_RSpires) reported

    @AskPS_UK the web doesn't seam to be working. When i'm logout it works. When I login it's say it unable to find the page. I click on the home link and nothing happens.

  • skoops skoops 🍺🚨 (@skoops) reported

    Tag Vier mit kaputtem PS Music Service. Customer experience: 🚮 @AskPlayStation

  • xboxandps4fan Tony Harrison (@xboxandps4fan) reported

    @AskPS_UK The console has its own issues, like keeps asking me to verify card details on every purchase even if item is free ir using wallet balance as last time I made purchase on was a different console, but I have been using same console since June 2018 constantly yet still says it

  • gamingforgaming gaming for gaming (@gamingforgaming) reported

    And let's not get started on the whole HDR passthrough issue with the first PlayStation VR model. Good thing a cheap $20 HDMI splitter solved that issue.

  • seanmcdivitt10 Sean McDivitt (@seanmcdivitt10) reported

    @AskPS_UK my ps4 was killed off by a system software update how to fix

  • chriselliston Chris Elliston (@chriselliston) reported

    @Spotify @SpotifyCares still unable to sort out my issue whereby I've paid for premium membership via playstation but my account says it's a free account. @PlayStation #poorservice #Spotify #PlayStation

  • EliteNade97 Thijs (@EliteNade97) reported

    @BugCube Truthbomb man! Rayman is also more nostalgic to me, I was never really into Crash and Spyro (probably because I grew up with Nintendo and Xbox consoles instead of a PlayStation, never had a PlayStation in my life to be exact!)

  • AllThisHeaven2 Luke || ✨⭐️ (@AllThisHeaven2) reported

    @AskPS_UK I did all of that yesterday, the system reinitialised fine, just this morning, I used it and it was perfectly fine for a while and then it just switched off and that’s where the issues started.

  • GurSnmz Ekin G.Sönmez (@GurSnmz) reported

    @AskPlayStation Hey! I have changed my online ID and tried to sign in again but I had enabled the 2 factor verification before..however, I don't receive the code to my phone..additionally I don't have any back up codes

  • AllThisHeaven2 Luke || ✨⭐️ (@AllThisHeaven2) reported

    @AskPS_UK Absolutely nothing at all. I just get the classic PS blue screen. Nothing more, then it freezes. I get how there was “an error in the system software” and I file the error report, only for it to typically freeze.

  • psyco_0786 Josi (@psyco_0786) reported

    @AskPlayStation ive been locked out of my account, i suspect ive been hacked because it says ive tried multiple attempts to login which is not the fact, i tried to reset my password but im not getting the email

  • 1JProdigy JJ (@1JProdigy) reported

    @AskPS_UK I done all of that but i keep on getting error codes when i try to sign into PlayStation via phone, pc and the ps4. Only when im on hotspot im able to sign in on my phone. The error code on the ps4 is np-40831-6

Playstation Network (PSN) Most Common Errors

List of the most commonly reported error codes and fixes:
  • CE-30774-1
  • CE-32889-0
  • CE-33676-5
  • CE-33945-4
  • CE-33987-0
  • CE-34335-8
  • CE-34632-8
  • CE-34861-2
  • CE-34878-0
  • CE-35287-5
  • CE-35406-8
  • CE-35486-6
  • CE-35489-9
  • CE-36244-9
  • E-80558337
  • E-8200002E
  • E-82000102
  • E-82000113
  • E-82000133
  • E-82000138
  • E-8200013A
  • NP-31730-4
  • NP-31730-4
  • NP-31739-3
  • NP-31952-0
  • NP-32062-3
  • NP-35000-8
  • NW-31194-8
  • NW-31201-7
  • NW-31205-1
  • NW-31246-6
  • NW-31247-7
  • NW-31250-1
  • NW-31253-4
  • NW-31294-9
  • NW-31297-2
  • NW-31374-8
  • NW-31453-6
  • NW-31456-9
  • SU-30696-4
  • SU-30746-0
  • SU-35931-1
  • WC-40382-7
  • WS-36782-6
  • WS-36812-0
  • WS-36855-7
  • WS-36856-8
  • WS-37337-3
  • WS-37338-4
  • WS-37368-7
  • WS-37397-9
  • WS-37432-9
  • WS-37501-6
  • WS-37504-9
  • WV-33898-1
  • WV-33899-2
  • WV-33907-2
  • WV-33917-3
  • WV-36450-7