Plus500

Plus500 Outage Map

The map below depicts the most recent cities worldwide where Plus500 users have reported problems and outages. If you are having an issue with Plus500, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Plus500 users affected:

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Plus500 is a London Stock Exchange-listed global CFD and FX broker that was founded in 2008. Plus500 offers trading CFDs on underlying financial instruments such as forex, stocks, commodities, cryptocurrency, options and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 9
Frankfurt am Main, Hessen 9
Melbourne, VIC 5
Brisbane, QLD 4
London, England 4
Munich, Bavaria 4
Amsterdam, nh 3
Zürich, ZH 3
Perth, WA 3
Köln, NRW 2
Nürnberg, Bavaria 2
Singapore, Central Singapore Community Development Council 2
Hamburg, HH 2
Essen, NRW 2
Leipzig, Saxony 2
Berlin, Land Berlin 2
Milan, Lombardia 2
Auckland, Auckland 2
Dubai, Dubai 2
Vienna, Wien 2
Dresden, Saxony 2
Manchester, England 2
Madrid, Comunidad de Madrid 2
Kuala Lumpur, KUL 2
Wiesbaden, Hessen 2
Hackney, England 2
Bucharest, București 2
Peterborough, England 2
Sharjah, Ash Shāriqah 2
Mettenheim, Bavaria 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plus500 Issues Reports

Latest outage, problems and issue reports in social media:

  • SahilSh25343639 Sahil Sharma (@SahilSh25343639) reported

    @Plus500 Your platform is not working in middle of trading session,, how can u do this . U understand people can lose money jat becuase of your incompetence

  • angelsilva79 Angel Silva (@angelsilva79) reported

    @Plus500 It is not like that. I did all the diligence in this situation with my bank… I requested a refund and your team said no. My money is missing, and as a customer I think I deserve a better much better service.

  • zinkpanther SwissBot (@zinkpanther) reported

    @Jay76744258 @CRIMEFIGHTER16 @Plus500 How does one complain about them? They’ve done something extremely egregious this month which is blatant manipulation. Look at the price chart for the Netherlands 720 put, compared with all the other puts… they obviously just do what suits them..

  • unjourseleve Ange Bagoti 🇫🇷 (@unjourseleve) reported

    @Plus500 #Plus500 Inadmissible! You start a maintenance without warning customers .....! Is it rather a technical problem ?! Either way, it's a super worrying attitude ... I've never seen that!

  • DerTrader42 DerTrader (@DerTrader42) reported

    @unjourseleve @Plus500 I always have trades with take Profits and stop losses, so this is not a Problem for me

  • xpunger Matthew Monson (@xpunger) reported

    @Hohopig12121 @Plus500 This is bad.

  • ashbhindi Ash Bhindi (@ashbhindi) reported

    @Plus500 their response as to why I cannot close Aug Ftse options - NO LIQUIDITY ! I think it’s because I am making Profit and they want let me close ! IG has had continued close prices and no Liquidity issues ! What is Plus 500 playing at !? Still no closing prices Aug FTSE !

  • mouysall Mustafa Onur Uysal (@mouysall) reported

    @Atalanta_BC @Plus500 Always the same atalanta. Like dortmund,arsenal etc. Always problem,pathetic..

  • unjourseleve Ange Bagoti 🇫🇷 (@unjourseleve) reported

    @Plus500 Inadmissible ! You start a maintenance without warning customers .....! Is it rather a technical problem ?! Either way, it's a super worrying attitude ... I've never seen that!

  • GeorgeW31810800 George Wood (@GeorgeW31810800) reported

    @Plus500 are you down for maintenance? I cannot log in. I get the message ‘could not connect with the server, it may be down for maintenance. This is an issue when you are close to being liquidated and cannot deposit more margin

  • unjourseleve Ange Bagoti 🇫🇷 (@unjourseleve) reported

    @Plus500 Inadmissible! You start a maintenance without warning customers .....! Is it rather a technical problem ?! Either way, it's a super worrying attitude ... I've never seen that!

  • angelsilva79 Angel Silva (@angelsilva79) reported

    @Plus500 Dear Sirs, I need to talk with someone in the payment management department. I have 4 withdrawals missing and nobody in your customer service deparment could solve my problem. Thank you beforehand. Case 6515451

  • DerTrader42 DerTrader (@DerTrader42) reported

    @SahilSh25343639 @Plus500 I always have trades with take Profits and stop losses, so this is not a Problem for me

  • FredaAsantewaa5 Freda Asantewaa (@FredaAsantewaa5) reported

    @Atalanta_BC @Plus500 Stupid FOOLS 😡😡😠😡😠😡

  • ShaneWMill Shane Miller (@ShaneWMill) reported

    @Plus500 Your customer service is truly the worst on the market.

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