Plus500

Plus500 Outage Map

The map below depicts the most recent cities worldwide where Plus500 users have reported problems and outages. If you are having an issue with Plus500, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Plus500 users affected:

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Plus500 is a London Stock Exchange-listed global CFD and FX broker that was founded in 2008. Plus500 offers trading CFDs on underlying financial instruments such as forex, stocks, commodities, cryptocurrency, options and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 11
Munich, Bavaria 6
Hounslow, England 3
Brisbane, QLD 3
Düsseldorf, NRW 3
London, England 3
Berlin, Land Berlin 3
Mettenheim, Bavaria 2
Budapest, Budapest 2
Tallinn, Harjumaa 2
Kuala Lumpur, KUL 2
Perth, WA 2
Bucharest, București 2
Dubai, Dubai 2
Sharjah, Ash Shāriqah 2
Dresden, Saxony 2
Vienna, Wien 2
Manchester, England 2
Saint Leonards-on-Sea, England 2
Luxembourg, Luxembourg 2
Kiel, Schleswig-Holstein 2
Madrid, Comunidad de Madrid 2
Lübeck, Schleswig-Holstein 2
Dublin, Leinster 2
Hannover, Lower Saxony 2
Singapore, Central Singapore Community Development Council 2
Nürnberg, Bavaria 2
Melbourne, VIC 2
Jakarta, Daerah Khusus Ibukota Jakarta 1
Rothenburg ob der Tauber, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plus500 Issues Reports

Latest outage, problems and issue reports in social media:

  • HKMH58446700 HKMH (@HKMH58446700) reported

    @Plus500 So this is how you guys are making money? Both app and site were down for an hour. People can’t close their positions. Nobody or helpdesk to reach out? With the current volatily this is really unacceptable! Next time at least notify us via mail or something in advance

  • Shawwn7777 Shawwn (@Shawwn7777) reported

    @Plus500 stupid platform！wtf my money is trading right now. But the network is out of order. Who is responsible for any damage? wtf

  • _DavidDarko_ David Darko (@_DavidDarko_) reported

    @ForexAbo @Estotim @Plus500 I just contacted customer services via the app once it was back up and running.

  • Troy_Sykes ☁ ✈ (@Troy_Sykes) reported

    @Plus500 wtf rollback now ppl losing money #plus500

  • conrad12344 connor radford (@conrad12344) reported

    @KenB95 @BeforeNowOnline @Plus500 how long will it b down you think?

  • mrtnbrph martin (@mrtnbrph) reported

    @Plus500 update quick site down what is this ****

  • Szycha877 Szycha87-71 (@Szycha877) reported

    @Plus500 Wtf it’s not working both app and website???!! And no info…. Time to change brooker

  • ahmedmostak Md. Mostak Ahmed (@ahmedmostak) reported

    @Plus500 Why r u guys down???

  • deeps1704 DEEPAK (@deeps1704) reported

    @Plus500 I am not able to login into my account.

  • Qt1Lux QT1-Lux (@Qt1Lux) reported

    @Plus500 Can you fix your issues please!!!

  • mlukmyn Luqman khan (@mlukmyn) reported

    @Plus500 my Internet everything is working@perfectly while still I am not able to login my account. Why like this while I have a lot open position.

  • aivenisbueno Aiven Israel (@aivenisbueno) reported

    @Plus500 Care to make an announcement as to why the service is down?

  • AthleteClinic The Athlete Clinic (@AthleteClinic) reported

    @Plus500 is your system down for maintenance? No access from multiple devices for multiple people across data and wifi? We can't access our accounts?

  • NirajKa88542633 Niraj Karki (@NirajKa88542633) reported

    @Plus500 This is not the first time it has happened in critical situations, how can the system be down like this and no one is even responding.

  • _DavidDarko_ David Darko (@_DavidDarko_) reported

    @Plus500 To any Plus500 customers reading this - if you’ve lost money because of their site being down - make sure you contact them and claim. I claimed over £850 in January after the site when down for over 4 hours during trading hours.

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