Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • JuneSnowpaw June 🩸 (@JuneSnowpaw) reported

    @XtrlDex @PokemonGoApp People exclusively play in their car to prevent getting exercise. If you're looking to get a bit of exercise in, you're working for it, not looking for ways around it. Doubling the interaction distance won't reduce my walking.

  • pidge2571 Pidge2571 (@pidge2571) reported

    @welshshez81 @PokemonGoApp Just like you are having a tantrum over a QOL improvement which means the game is more accessible to players with mobility issues?

  • mugen_king123 真。虎龙王 (@mugen_king123) reported

    @PokemonGoApp @NianticHelp All is not forgiven and forgetten. For one, honor your statement from years ago to fix pvp. It is still laggy as a turtle and screen freezes

  • cpierson777 🌸HimaLily•Grown•In•Zion (@cpierson777) reported

    @XtrlDex @PokemonGoApp Regardless of disabilities and pandemics, why is this a problem for you, especially since it benefits all of us?

  • EdgeR6_ Edge Playzz (@EdgeR6_) reported

    @PokemonGoApp Litterally isnt working

  • janktrify JankFtw (@janktrify) reported

    @XtrlDex @PokemonGoApp Personally, when I finish working 8+ hour shifts I don’t really want to get out of my car to spin pokestops. So for me the distance increase is pretty sweet.

  • sslee8778960 PikaPika (@sslee8778960) reported

    @RichAugust @PokemonGoApp None of ur biz.. fix ur hair first

  • pidge2571 Pidge2571 (@pidge2571) reported

    @hughjebrest @DankNDerpyGamer @PokemonGoApp How does this distance increase hurt you in any way? If you are that concerned about people exercising then open a gym or teach a class, otherwise stopoaning like a little girl with a skinned knee. FYI, some new players have mobility issues so the distance helped them play.

  • PupusaJr Chris (@PupusaJr) reported

    @RichAugust @PokemonGoApp I didn't realize it was a widespread issue but at least for nyself, I am standing right at Pokestops sometimes and my location in-game isn't tracking well. My character will sometimes be right at the edge of the stop despite how much I walk around it.

  • Willie333b1 Willie333b (@Willie333b1) reported

    @RichAugust @PokemonGoApp The problem with 40 meters is GPS drifts when you are surrounded with tall buildings.

  • Th3GuyInBlu3 ✨Th3GuyInBlu3✨ (@Th3GuyInBlu3) reported

    @PokemonGoApp Know what would have been easier instead of a #taskforce ? Listening to the community and fixing the issues from the start. You wasted a lot of time and money.

  • idislikestephen Stephen Thompson (@idislikestephen) reported

    @XtrlDex @PokemonGoApp It didn't do just fine! There was an annoying, persistent issue where you'd be standing on/at/near a stop or gym and lag would force you out of range. That problem persisted for three and a half years until one simple fix resolved it: increasing the radius.

  • welshshez81 welshshez81 (@welshshez81) reported

    @pidge2571 @PokemonGoApp Yet it wasn't the ones with mobility issues shouting the loudest over social media, disabled people are capable of representing themselves yet their valid arguement was hijacked by people openly declaring they were more than able. Im not having a tantrum its laughable they caved

  • idislikestephen Stephen Thompson (@idislikestephen) reported

    @XtrlDex @PokemonGoApp Yeah, we may have to agree to disagree here. To me, this is a bug fix and a QOL increase rolled into one -- I'm not a game designer/coder and don't entirely understand how GPS works, but I do know the game is radically improved by the change to 80m!

  • Corbinisms Corbin, Looking Forward (@Corbinisms) reported

    @Neuroprincesa @PokemonGoApp 1) That's GameFreak's issue, not Niantic's. 2) Some folks genuinely do not care about the national dex.

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