Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BennyBenso Dave Benson (@BennyBenso) reported

    @pvpoke @PokemonGoApp The XL candy system is broken. It’s a shame that they are trying to make pvp an extreme version of pay to win.

  • Alexvaa2 Alex Vaa (@Alexvaa2) reported

    @NianticHelp @PokemonGoApp Maybe extend the research challenge because I still haven't seen any meowth balloons I'm sure lots of other people are having the same problem

  • DeltaPaws Wren I guess (@DeltaPaws) reported

    @NianticHelp @PokemonGoApp I have had ONE meowth balloon since day 1. I have checked every single balloon since then and I am just straight up stuck. Mom has the same issue. We have a time limit, and so many won't get it because of your messup. :/

  • MamaBunnyFairy MamaFairy (@MamaBunnyFairy) reported

    @boerdal @PokemonGoApp @NianticHelp Good I'm not the olny one with this problem and I have been trying all day to buy both and that white screen is all I have been getting I have tried everything to fix it but there is still one thing I have yet to try and I was just about to do that until now

  • rgold2898 Argold2898 (@rgold2898) reported

    @Rockero45319964 @jhardy93 @PokemonGoApp It’s not a problem about patience. It’s just a problem of rate of appearance. Plus not everyone will be able to play on the 25th because Christmas. Even if it takes a second to check it. Special things should appear on special events without having to wait for a miracle

  • blkangel8 blkangel88 (@blkangel8) reported

    @NianticHelp @PokemonGoApp Anyone having issues completing the snapshot and buddy tasks? Mine keeps freezing up. I’ve wasted how many berries now and it freezes every time. The play with and snapshot just keep spinning with no completion. 😡

  • maheshnair222 Mahesh M (MaGi) (@maheshnair222) reported from Bengaluru, State of Karnataka

    @NianticHelp @NianticLabs @PokemonGoApp My Trainer code is 5867 7902 0986 Why isn't Mewoth Baloon not appearing on my game from 2 days ? I reported this issue but haven't got back any response !! Very disappointed .

  • EchoGamesOG Echo Games (@EchoGamesOG) reported from Winston-Salem, North Carolina

    @CountJinsula @PokemonGoApp Niantic is a slide of hand company. They dangle in one hand some tiny that really doesnt matter much. While hoping itll give the smoke & mirrors effect of them ignoring the real “problems” at hand. I also think people put WAY too much protest into a game that isnt a necessity

  • samurai15070 kevin urrutia (@samurai15070) reported

    @PokemonGoApp They know there's a problem with jessie and james not appearing at all for players and yet they don't extend the date for this event. What garbage game developers

  • CountJinsula Count Jinsula (@CountJinsula) reported

    @EchoGamesOG @PokemonGoApp In terms of "big issues", it applies. Eggs are a notable example. After the Shiny Deino 7km egg debacle, several players including myself outright stopped buying incubators. Protests and tweet storms may not work, but speaking with our wallets does, even for big corporations.

  • vetgirl83 Colleen Barrett (@vetgirl83) reported from Levittown, New York

    @PokemonGoApp so pissed off no Jesse and James balloons are not appearing what’s going on??? There was got to be an issue with pogo??!!

  • Real_Nice_Iron Nice Iron (@Real_Nice_Iron) reported

    @PokemonGoApp stop charging us money before you fix the game

  • OscarMing12 Georgi Davidov (@OscarMing12) reported

    @NianticHelp @NianticLabs @PokemonGoApp I'm starting to get very angry! Please fix the problem with Meowth Balloons! I've been waiting for over 2 days now!

  • DJRaveMashupsYT Joe (Loves Ricky Dillon) STREAM THE ART OF LOSING (@DJRaveMashupsYT) reported

    @ItsFleeceKing @NianticHelp Or at least give us the events for free, instead of making us pay for them. The amount of money I’ve spent in the last week on pokemon go is ridiculous, fix your system.

  • Cehyienza 💜💙💚Rachel 💛🧡❤ (@Cehyienza) reported

    @NianticHelp need help with pokemon go issue sent info via dm please fix this

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