Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Recondudies TJ Schmuck (@Recondudies) reported

    @PokemonGoApp Please fix the frame locking on Android phones. It's jarring to see my refresh rate drop from not touching the screen ;-;

  • KaijuKoda Budget Kaiju @ Making suits💦✂️ (@KaijuKoda) reported

    @gainford @PokemonGoApp “as there is currently a pandemic around the world.” is not a full sentence. please fix it if you’re going to spam every single tweet they make 😐

  • Pendragonfruit Jon Pendragon is fully vaccinated! (@Pendragonfruit) reported

    @Scorchy420 @PokemonGoApp You could freely trade the regional variants of the Kalos butterfly (name slipping my mind), without any problems. That's not ok with Niantic. If it's a benefit to players, they'll change it so it's the opposite. Niantic is exploiting the Pokemon franchise, nothing more.

  • Pendragonfruit Jon Pendragon is fully vaccinated! (@Pendragonfruit) reported

    @dharak96 @PokemonGoApp I don't care about megas or anything. So not sure why you're attempting to give me tips or advice. Please pass it to others who obsess over pixels. My issue with Niantic is the lies they put out and the fact they're still pushing people to go outside during a pandemic (& more).

  • mwnoah Noah Holland (@mwnoah) reported

    @PokemonGoApp @NianticHelp @NianticEng any Chance you could fix my frozen Pokémon go account?

  • ThePapadop TheRealMattPapadop (@ThePapadop) reported

    @PokemonGoApp My game is frozen due to evolving my buddy pokemon please fix the issue!!

  • Gwendolyn__Lee | 李彬 | xstrummerx | (@Gwendolyn__Lee) reported

    @DeadlyIntentUK @PokemonGoApp @NianticHelp I went through the app already, but not much help. Gonna reply to their DM shortly. They didn't give a damn when they fkd up combining friends on all their games which made me lose important online mates & I msgd them for months. All they said was 'we're working on it'...

  • Roach_bag John_ski (@Roach_bag) reported

    @PokemonGoApp Game is broken said needs to update but won't

  • koekoek222 BRADLEY-pro Pokemon/tc2/forza4/Nintendo player (@koekoek222) reported

    @F3l1n3 @PokemonGoApp I dont really agree with this. I have 1200 shinys and only 2 of them ran away but because of a error (gastly com day) Maybe pokemon that are hard to catch like snorlax/lapras (: If you play pokemon lets go you will have running shinys xd

  • SeanSnider14 Sean Snider (@SeanSnider14) reported

    @PokemonGoApp I had to miss the event because of work and being in a area with no service to loggin not that it's a problem I was just wondering sense I paid for the event I should at least get the special research shouldn't I

  • ThePapadop TheRealMattPapadop (@ThePapadop) reported

    @NianticHelp @NianticLabs @PokemonGoApp Fix my game I spent to much money on the game to not be able to play. I evolved my buddy pokemon and he disappeared and now my game is frozen!!

  • Zero69022 Zero6902 (@Zero69022) reported

    @DrMehulsingh @PokemonGoApp Im not sure!!! While at work (I work overnights) I did a couple of overseas raid due to the discord Im in. I checked pokemon go when I got home at 5am and everything was working then when I woke up at 10am my time its would take a long time to long in and then it would give me

  • saccharinelixir laur (@saccharinelixir) reported

    the way i lost my pokemon go login 💔

  • PkmnTrainerAbel アベル ⚡️ (@PkmnTrainerAbel) reported

    @CharlhynnXChaos I’m not tired , I’m just burnt out from pokemon go right now. I’m taking it slow till Friday

  • DrMehulsingh Mehul (@DrMehulsingh) reported

    @Zero69022 @PokemonGoApp It happened to me too a couple of times, usually it’s when the wifi isn’t working, turn off the wifi and use mobile internet…. That does the trick for me

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