Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • LNGNEWBZ LNG Newbz Tv🌙❄ (@LNGNEWBZ) reported

    @PokemonGoApp The inscent increase pokemon appearance is still needed. Please add it back, some of us enjoy the game and can't go anywhere, I was in an accident 3 months ago. Before my accident I was hatching 100 plus eggs a week, I had no problem being active, but now I can't for 3 more month

  • taryn_corley Ryn ✨ (@taryn_corley) reported

    @PokemonGoApp the reason why a lot of people use incense is because they CANNOT be mobile. Changing this feature is a slap in the face to disabled people as well as essentially making using incense useless. This was a bad move in so many ways. Fix it. #pokemongo

  • Collecting_US Matt Haskins (@Collecting_US) reported

    @PokemonGoApp @PokemonGoApp please fix the incense, I am a huge player and had to move out of the city last year. Incense/remote raid passes are the only think that keep me playing where im at because no Pokémon spawns here. Im very upset that I can no longer get anything at my home 😔

  • TotallyAaron88 My World (@TotallyAaron88) reported

    @PokemonGoApp Why isn't my incense working? It's been 20 minutes. No pokemon appearing. 🧐🧐🧐 I've restarted, cleaned cache, Restarted my phone. Nothing.

  • KloudWhitefang Paulie Boy (@KloudWhitefang) reported

    @PokemonGoApp your incense spawns are trash dont by 2 spanws in 30 mins bs fix it

  • SAnthonyH SAnthonyH.eth (@SAnthonyH) reported

    @PokemonGoApp It's been 10 minutes using incense and I've only seen one pokemon. Fix this bullshit, I ******* paid for these coins. Also fix popplio catch rate. Escaping from excellent throw ultra *****? Bull. ****.

  • Valordude385 Valordude385 (@Valordude385) reported

    @PokeMasterGW @NianticHelp @PokemonGoApp And 90 min invencce I'm sure Niantic will fix¹

  • CerealMindSplat Cory Weylin Butcher (@CerealMindSplat) reported

    @PokemonGoApp My incense isn't working guys. One spawn and now nothing

  • AnaMardoll Ana Mardoll (@AnaMardoll) reported

    @PokemonGoApp My incense isn't working. Is it bugged? Thank you.

  • kassxone k☆ss 🎄 (@kassxone) reported

    @shadowbIood ugly switch games can't ever make a dent in the merch, the card game, the anime, pokemon go, the other spinoffs, etc's profits. stopping that whole pokemon franchise machine even just ONCE to give the games a chance 2 fix up their **** and catch up isn't really on the table.

  • LNGNEWBZ LNG Newbz Tv🌙❄ (@LNGNEWBZ) reported

    @PokemonGoApp The inscent increase pokemon appearance is still needed. Please add it back, some of us enjoy the game and can't go anywhere, I was in an accident 3 months ago. Before my accident I was hatching 100 plus eggs a week, I had no problem being active, but now I can't for 3 more month

  • MJ93912536 MJ (@MJ93912536) reported

    @JustinGasser4 @PokemonGoApp If you're using incense, yes. A couple Comm. Days I had incense on while my friends and I were driving on a highway to get to an area with more Pokestops. Pokemon that showed up fled after 1 ball was thrown until we got off the highway. Just another issue Niantic needs to fix.

  • LNGNEWBZ LNG Newbz Tv🌙❄ (@LNGNEWBZ) reported

    @PokemonGoApp The inscent increase pokemon appearance is still needed. Please add it back, some of us enjoy the game and can't go anywhere, I was in an accident 3 months ago. Before my accident I was hatching 100 plus eggs a week, I had no problem being active, but now I can't for 3 more month

  • SneakerBoxB Whiskey&Wine (@SneakerBoxB) reported

    @PokemonGoApp #SeasonOfAlola DO NOT waste your incense smh. It’s definitely not working correctly

  • EchoGamesOG ✈️ Echo Games 🌍 (@EchoGamesOG) reported from Seattle, Washington

    @NianticLabs @PokemonGoApp In game weather? Still broken. PvP? Still bugged as ****. Remote raids? Oh yeah, cash cow, keep it. Incense effectiveness? MURDERING THE GAME! KILL IT IMMEDIATELY! I legit can’t go out & play due to severe weather & flood warnings & incense don’t work

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