Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • JustMe69401642 🙉🙈🙊JustMe🇧🇪 (@JustMe69401642) reported

    @PokemonGoApp The change with incense sucks.. It's a slap in the face of: kids who can't go out alone, disabled people, working people, sick people, people who can't go out for whatever reason (neighbourhood, weather, illness, safety, etc). And most people do have a life you know, wtf 90min..

  • J3ssicaG0sling Razrsedj27 (@J3ssicaG0sling) reported

    @PokemonGoApp My pokemon go won't even let me catch. Keeps coming up with Error!

  • javimgol Javi Marcos | Dúnadan ن (@javimgol) reported

    @PokemonGoApp We don't want Alola Pokemon, we want to keep Incense useful while stationary. After buying Johto Go Tour ticket I won't expend again in the game until to fix Incense so it could has the same rates as until last week @NianticHelp @NianticLabs

  • GabbysMommy2008 Dana Marie (@GabbysMommy2008) reported

    @PokemonGoApp So now incense will only be reasonably productive if you are moving? Meaning people will use it while walking or slow driving. Aren’t those the times that people should be looking up and paying attention and not down at their phones? 🤔

  • y2jabba ThunerHippo (@y2jabba) reported

    @LeekDuck @NianticHelp & @PokemonGoApp really don't care about players with mobility issues do they.

  • Logan52085953 Logan (@Logan52085953) reported

    @Luck_Fire @PokemonGoApp yeah, I do agree, a mild flu isn't a problem, & you should stay inside for dangerous weather. while I can't think of an alternative for bad weather, if you aren't contagious, go get some fresh air and use a lure module if you're mildly sick.

  • DropBearRescue Beans (@DropBearRescue) reported

    @PokemonGoApp My incense isn't working 😢

  • aliciaasarah I’M NOT O-*******-KAY🕷 (@aliciaasarah) reported

    @RyanBen73828472 @MikeAJGriffin @PokemonGoApp besides health issues that prevent some people from doing that, we’re also living in a global pandemic where half the world is locked down but like, go off i guess

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @Ficentine @PokemonGoApp It’s a game, not life. It’s meant to be done in your spare time. Using work as an excuse is stupid. Using it implies you think the game has similar importance to working. Also the game is called “Go” and not “Stay”. There are other games out there, including Pokemon games.

  • im4eyesonly The Shiny One (@im4eyesonly) reported

    @AmyTeamLH @PokemonGoApp Yall know that's not a bad thing right? Free incubator Free raid pass Free Remote raid pass on mondays....what's the problem?

  • linnykit 🌿 Linnykit 🌿 (@linnykit) reported

    @Tunes_tweet @PokemonGoApp I second this!! It's so annoying.. Fix the incense!

  • SAHuffman1987 ThisistheSteve 💙💛 (@SAHuffman1987) reported

    @JreSeawolf @PokemonGoApp @NianticLabs I agree. It effectively says that their inability to provide spawn points to certain players is a problem that players should pay to remedy. If you already have spawns and you're walking then incense isn't necessary.

  • KayPatel3928334 Ka͢y͢ m͢a͢m͢a͢ o͢f͢ t͢w͢o͢ c͢u͢b͢s͢ (@KayPatel3928334) reported

    @PokemonGoApp Please could u fix the incense spawns for people who play from home its raining here and i was looking forward to a alola collection but i cant wait every 5mins for a pokemon to appear it used to be so good before.

  • AshieNT91 Ashley (@AshieNT91) reported

    @PokemonGoApp Fix the incense bs not all of us can get out of the house every day. But also, why would you discriminate against people who can't move around often? So if I'm having a flare up and can't move screw me right? Oh well, I should just get over it. Didn't know this was a fitness app.

  • fayemann30 faye mann (@fayemann30) reported from Clacton-on-Sea, England

    @PokemonGoApp I have put on an incense, star piece, lucky egg Is been 30 mins and not 1 creature from the incense is there an issue

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