Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • VGMike7 VGMike7 (@VGMike7) reported

    @PokemonGoApp Please increase spawn rate of Kecleon. It shouldn't be this hard to encounter one. I was in a park about an hour ago with 30+ pokestops and not a single one had Kecleon on them. This is a major problem and needs to be fixed in the upcoming Go Tour Hoenn event.

  • SquillZ216 Squilliam Martel (@SquillZ216) reported

    @PokemonGoApp @NianticLabs you must not care about how you're actually losing players, your cheating system is broken just like the game you try pushing not realizing millions of ppl can not play the game the way you tell them to.

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp F u Pokémon go it’s winter where I am bring back 6 hour community days fix incense and bring back 1 remote raid pass a week

  • zeion97 Zeion97 (@zeion97) reported

    @treetailderg @tomcarlin @PokemonGoApp The issue is THIS is the main Pokémon Go account. And yet if almost always only post event info and such around the later US time zones.

  • ShaunageAU Shaun Heenan (@ShaunageAU) reported

    @GladionNOMERCY @PokemonGoApp I just played the whole comm day without seeing a shiny. I’m done with the game until they fix the stuff listed here.

  • kittypuffpinky nina (@kittypuffpinky) reported

    @PokemonGoApp Hello everyone, I need help! I have a 12 km egg hatching since January 2nd and it's still at 0 km, even tough I've been walking and playing the game. I tried to "contact" the support, but there's no topic related to my issue, can anyone help me? Thank you!

  • omgitskkp Krishneil Pillay (@omgitskkp) reported

    @PokemonGoApp Is the com day broken ?

  • DevinnVietor9 Devinn Vietor (@DevinnVietor9) reported from Greenville, Ohio

    @NianticHelp and @PokemonGoApp U told us after community day ended kacalen would appear at stops I've spun every stop in greenville ohio and not a thing Fix your mistakes cause u have made people in my town mad at you who play the game I'm a level 43 and this is BS

  • MochaQuokka QuokkᐰMocha 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇿🇺🇦🏳️‍🌈 (@MochaQuokka) reported

    I was so miffed yesterday that I totally forgot about Pokemon Go Community Day. Kept thinking how I'd catch a shiny Chespin on catch-up day in December. Then realised today that yesterday was not Saturday. Comm day is tomorrow. Working weird shift patterns does your brain in.

  • AlexJohnAirey Alex Airey (@AlexJohnAirey) reported

    @PodencoPogo @PokemonGoApp I think there’s an issue in the UK. I haven’t found a single person yet who’s got one.

  • KiwiLimeLuna Kiwi (@KiwiLimeLuna) reported

    So did the special ticket for today's community day not activate for anyone else or is that just a me problem? @PokemonGoApp

  • TrainerDaasC Trainer DaasC (@TrainerDaasC) reported from San Francisco, California

    @honzoussssss @NianticHelp @PokemonGoApp Maybe rudeness issue on your end

  • CandlerRoadFlow Something (@CandlerRoadFlow) reported

    Is Pokemon Go running slow and Laffy for anyone else?

  • BootheHurley HurlordEpico (@BootheHurley) reported

    @PokemonGoApp Bruh either I’m unlucky or my game is broken because I couldn’t find a single kecleon out of 30 stops😞

  • mixedRclassroom Mr. E (@mixedRclassroom) reported

    @PokemonGoApp I played in a blizzard on New Years. The only issue I had was it took me 1.5 hours to walk 1/2 mile when it usually only takes me 15 minutes. Snow and rain are not an issue if you stay away from the street. When the air is in the very unhealthy category is when it’s hard.

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