Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ZakGodard_ Zak Godard (@ZakGodard_) reported

    @Indigo_10235 @PokemonGoApp What gets me too if they asked to see my nearby and I showed them. All it showed was grass. There’s a pokestop near my subdivision entrance. It should show me Pokémon there & it doesn’t & they said “it’s working normal” no, it isn’t sorry. I should have Pokémon spawn.

  • woodwosewulf WoodWoseWulf (@woodwosewulf) reported

    There seems to be issues in @PokemonGoApp when it comes to interpretting how to treat closed rings on OSM when it comes to blocked areas. The waterway=canal surrounding a large part of central Utrecht appears to be blocking spawns. In the past similar has occured with powerlines.

  • ZakGodard_ Zak Godard (@ZakGodard_) reported

    @PokemonGoApp Also they said to use an incense/daily incense & I have and literally the ONLY Pokémon to spawn were the ones attracted to the daily incense & the normal incense. That’s it. Nothing else spawned. That’s not working the way it should be. I should have other Pokémon spawn.

  • esteveevilellaa Esteve Vilella Rivero (@esteveevilellaa) reported

    @shyysm @PokemonGoApp I'd say none is better. Pokemon GO doesn't crash as many times than Samsung does, and the game in iOS is more fluent, but if you want to go on a grind for hours daily, your battery won't last as long. Hope it helped.

  • mishipeshu2 mishipeshu (@mishipeshu2) reported

    @PokemonGoApp I want to know why Pokémon quit spawning around the stops where I work. It started yesterday. I hope some kind soul at Niantic will look into my trouble ticket.

  • Luck_Fire Luck Fire ☠🇧🇷 (@Luck_Fire) reported

    @DemonEmperorV @PokemonGoApp Yeah i know, i just joking about this fact, it is pokemon company problem.

  • Savino_JundGuy Savino Capobianco (SaviJundGuy) (@Savino_JundGuy) reported

    @PokemonGoApp I would be but you guys thought it would be funny to ban someone who got their account hacked. So no I won't be giving you any money until you fix this garbage.

  • woodwosewulf WoodWoseWulf (@woodwosewulf) reported

    Working through this recent @PokemonGoApp map update, I've been sent the wrong coordinates multiple times in the past 48 hours. Is this what GIS professionals deal with on the daily?

  • Princevader48 Trea✦sure💎¹²⁴⁸ (@Princevader48) reported

    @NianticHelp I already sent a DM. Please fix ASAP. I don’t want to stop playing Pokemon Go. :(((

  • PhenomenalSRD Suresh Dantani (@PhenomenalSRD) reported

    I'm fully broken 💔😭 @PokemonGoApp @NianticHelp anyone help me PLEASE 🥺

  • woodwosewulf WoodWoseWulf (@woodwosewulf) reported

    @PokemonGoApp seems to have issues when it comes to interpretting how to treat closed rings on OSM when it comes to blocked areas. The waterway=canal surrounding a large part of central Utrecht appears to be blocking spawns. In the past, similar has occured with powerlines.

  • Guflu Güflü (@Guflu) reported

    @PokemonGoApp Well... Fix the bug that removed every wild spawn in the center of Utrecht please. This is ridiculous.

  • whybeingdelete newSharai (@whybeingdelete) reported

    @ZakGodard_ @PokemonGoApp fix the reading problem first, pokemon GO, not pokemon HOME

  • DA_FLUFFFY DA_FLUFFFY (@DA_FLUFFFY) reported

    @Pikasimpzz @PokeCoinPlease @PokemonGoApp Wasn’t the main issue that they were doing tasks that were very situational? I’m sure one of the main things folk complained at were having to beat a rocket team leader and do raids but since it was in the middle of a pandemic when they were testing folk count do them really

  • Savino_JundGuy Savino Capobianco (SaviJundGuy) (@Savino_JundGuy) reported

    @PokemonGoApp @NianticLabs Sadly I won't be able to buy the ticket or play in the Comm Day cause you banned my account after it got hacked. Your appeal department isn't helpful. FIX MY ACCOUNT!!

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