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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp basically they need time to fix **** expecting them to snap their fingers and automatically fix everything is just not possible

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • pixieslovecrows
    Pixieslovecrows (@pixieslovecrows) reported

    @biomad2022 @manwithouteyes @PokemonGoApp I'm EST and had a ton of issues. One in my group never got into any of the 3 raids we tried to do. The first and 3rd raid froze for everyone. We had to spend the first 10 minutes trying to get the raid to load. The 3rd raid we all lost our passes.

  • SaysMasonLIVE
    SaysMason (@SaysMasonLIVE) reported

    @PokemonGoApp fix raid passed back to how they used to be.

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • hahahehehehooo
    Jack (@hahahehehehooo) reported

    @BCPOGO75 @ThatHollowGuy @PokemonGoApp Okay so instead of addressing the /additional/ issues Niantic caused by further misleading messages, your response is to scream at people, trying to force them to move on, instead of holding Niantic accountable? Geez you have an unhealthy obsession with this game or something-

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

  • BugCatcherSilva
    Bug Catcher Silva (@BugCatcherSilva) reported

    @PokemonGoApp Any chance for the standard bottle cap item, for use on pokemon with only one problem stat ?

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • SnowrooAUS
    Snowroo (@SnowrooAUS) reported

    @PokemonGoApp I’m +10 and we still had issues ffs

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