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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Darth_Burnius
    DarthBurnius 🐀 (@Darth_Burnius) reported

    @LoneBoygo @PokemonGoApp No, they just finally went back over their logs to see how many raided in person and found all the errors.

  • Raymundg15
    Ray (@Raymundg15) reported

    .@NianticHelp .@NianticLabs .@PokemonGoApp fix adventure sync... My goodness you ruined remote raids and can't even get the game to do most basic task... Maybe send a dev or 2 to work on this game instead of new future failures

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, I hope just terminated this pogo game if Niantic don't want to fixed problem occurred and not making the game smooth. I know Niantic is multi-millionaire then so what. Only addicted players play pogo game.

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @JHomes15 @PokemonGoApp “For the radius issue you had to stand practically on top of the stop in order to spin it” Push that lie 👍

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • E1ite_Yoshi
    F. Reese (@E1ite_Yoshi) reported

    @ArwinHeck @PokemonGoApp Or for some reason not having the Pokemon Trainer Club login page work on browser.

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • DevinMcWilliams
    Devin McWilliams (@DevinMcWilliams) reported

    @PokemonGoApp @NianticLabs I completed the play with my buddy but it’s not giving me the reds it’s saying I didn’t complete it plz fix this

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • Jorisjuhhh1
    Jorisjuhhh (@Jorisjuhhh1) reported

    @ZyoniK_ @jultar4001 Adding Feather Dance to Pidgeot's move pool did make every game crash, so nothing is free of glitches Totally do agree with your point that Niantic should focus on Pokémon Go. It's a great game that I have enjoyed for 7 years. Please don't ruin it @NianticLabs 🙏 #PokemonGOApp

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @Somaloria @PokemonGoApp your own laziness sounds like a personal problem

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