Pokémon GO Outage Map
The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pokémon GO users affected:
Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bussy-Saint-Georges, Île-de-France | 1 |
| Lincoln, CA | 1 |
| Nova Iguaçu, RJ | 1 |
| Porto Alegre, RS | 2 |
| Fortaleza, CE | 1 |
| São Paulo, SP | 8 |
| Tijucas, SC | 1 |
| Rio de Janeiro, RJ | 3 |
| Curitiba, PR | 2 |
| Recife, PE | 1 |
| São Gabriel do Oeste, MS | 1 |
| Concord, CA | 1 |
| Badalona, Catalonia | 1 |
| Dartmouth, NS | 1 |
| Videira, SC | 1 |
| Votuporanga, SP | 1 |
| Seattle, WA | 1 |
| Goiânia, GO | 1 |
| Santo André, SP | 1 |
| Foz do Iguaçu, PR | 1 |
| Funchal, Madeira | 1 |
| Paris, Île-de-France | 10 |
| Itajubá, MG | 1 |
| Ribeirão Preto, SP | 1 |
| Sousa, PB | 1 |
| Maceió, AL | 2 |
| Los Angeles, CA | 1 |
| Aracruz, ES | 1 |
| Tulle, Nouvelle-Aquitaine | 1 |
| Americana, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin (@kevingray81) reported@spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play
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Scruff_D_Dogg (@Scruff_D_Dogg) reported@PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?
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BiBi Ramone (@BiBi_Ramone) reported@PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch
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Mike🇺🇸🇺🇦 (@MAGDesign6) reported@toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.
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bobbie (@booobbiee) reported@PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf
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Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported@NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2
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Joo0ooo (@Joo0ooony) reported@PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?
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Pixieslovecrows (@pixieslovecrows) reported@biomad2022 @manwithouteyes @PokemonGoApp I'm EST and had a ton of issues. One in my group never got into any of the 3 raids we tried to do. The first and 3rd raid froze for everyone. We had to spend the first 10 minutes trying to get the raid to load. The 3rd raid we all lost our passes.
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Ghost4392 (@Jay4392) reported@PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home
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Rog Ag (@biomad2022) reported@poke_fan_92 @PokemonGoApp See? There you go again. You want them to do something. Problem is they aren't. So if they come out and address it and say "we have seen your comments about the changes and we are not doing anything" are you going to be ok with that? Or are you going to be upset about it?
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Ian vincent (@Vincent_81) reported@DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.
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Peteee👀 (@Peteee_20) reported@TheSorites @PokemonGoApp And why would we want events all month? Its good to not have just event spamming all the time, people can slow down and do other stuff.
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feebasXL - TL50 (@feebasXL) reported@animefanatic781 @FREEZA9292 @PokemonGoApp i believe the issue was always the implementation of both? simultaneously increasing prices and a capping the amount was unnecessary. i feel the public would’ve had/would have a better reaction to one or the other
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GreenOnion11 (@Josh777f) reported@UberGailer @PokemonGoApp Yep same for me. We've been having nice enough weather to get out and walk and thats all I've been doing. Ive not hit my usually 50km a week in over 2 months because of the game not working lol
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Shaun Moran (@smoran2424) reported@PokemonGoApp @NianticHelp yesterday was invited to remote raid (5th remote). Was asked to backout to get another player invited. Host tried to invite again, said I had hit my daily limit, but it was the same raid. Support gave me a pass back, but you should fix this issue!