Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Jhoosbeek Donlad (@Jhoosbeek) reported

    @InfiniteValor98 @NianticHelp @PokemonGoApp Haha at first people want their free pass to be transformed into a free remote pass and when that's the case it's all of a sudden a problem. I guess people have to complain about everything 🤷

  • blue_kamex BlueKamex (@blue_kamex) reported

    @PokemonGoApp Pff was working all day.

  • BreaksMik MikeBreaks (@BreaksMik) reported

    @thetrainerclubb @PokemonGoApp The only things I found to be disappointing were: 1) the whole issue with Snorlax, Spearow, and Paras to where ZoeTwoDots thought they were locked. 2) the catch rate on things like Lapras were not fixed (similar to electabuzz day) and 3) the npc challenger being at every stop

  • MrGodSirYT MrGodSir (@MrGodSirYT) reported

    @Itz_MegelynBarb @PokemonGoApp freezing problem must just be for some players then my game and all my friends games were running fine

  • SamMUFC93 Sam (@SamMUFC93) reported

    @Reds86_ @PassyPass4 @PokemonGoApp I mean, looking at what everyone got locally you can tell they were boosted compared to the ones not mentioned on the inforgraphs etc. But up to you what you think lol. People expect to be handed shinies, thats the issue

  • LoisLClinton LoisThePeasant (@LoisLClinton) reported

    @TannerJanssen @PokemonGoApp Driving 45 minutes away here to play a game would be breaking serious lockdown rules. I get there there is alot of salt for no reason like the people upset they only caught 22 -which is stupid but I don't see what's wrong for pointing out the issues that niantic gloss over

  • mrhapy2 Justin (@mrhapy2) reported

    @PokemonGoApp You know... I want to say something nice, but I had a multitude of issues throughout the day. I could complain that certain shinies didn’t exist, or paying vs. not was exactly the same, but I think the fact that some spawns refused to stay color specific does it for me...

  • Luminarotaku Luminar (@Luminarotaku) reported

    @PokemonGoApp Couldn’t do anything since was working. Good kick to the face for that reminder.

  • feliciahom Felicia Hom (@feliciahom) reported

    @NianticHelp Please address the issue with removing the regional raids when we we were supposedly given 8 days to complete the medal. I didn’t do them all thinking there was still time. 😡 #pokemongokantotour #pokemongo @pokemongoapp

  • Scoopes11 Scoopes (@Scoopes11) reported

    @PokemonGoApp Ok so basically this is such an amazing idea tell the ppl who got the shiny ditto but didn't pay that they were lucky and take THE MEW RESEARCH OFF THEM!!!! PLEASE READ THIS IT WOULD FIX EVERYTHING

  • rosiemumsy Rosiemumsy (@rosiemumsy) reported from Huldenberg, Flanders

    @PokemonGoApp much better event than go fest. However I still do not think you guy comprehend the issue for players in rural areas. We have 4 stops one gym within ten mins walk of us, we had to go out to do the research normally fine but with covid restrictions not great!

  • sYs_Ramos Jonathan Myth Ramos (@sYs_Ramos) reported

    @PokemonGoApp let us get one more day for the gen 1 Pokémon please 🙏🏽🙏🏽🙏🏽 I was working and was only able to catch so much

  • S1ipen XSlipenX (@S1ipen) reported

    @PokemonGoApp Walk closer to the gym while trying to use a remote pass, how far is it to walk from Georgia to Japan? Telling us to restart is not a fix and we are missing out on raids, need in game chat (been 5 years) so we can let others know. Need to be able select invites before raid. 1/2

  • luckygilly Gilly (@luckygilly) reported

    @Dusklore34 @0kolicious @PokemonGoApp The trouble is you need the platinum badge to get past the next tasks. If you haven’t got the regionals already you can’t progress

  • TomRichieSon Tom Richardson (@TomRichieSon) reported

    @PokemonGoApp I don’t wanna moan tbh, as a general even it wasn’t bad.But for me the issue I have is in the uk I paid £11.99 for this and there was so many things locked behind leaving the house! Trade, battle, raids( without paying) and it’s like I paid full price for half the event.

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