Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Stellanova1998 Stella ✨🌙🌹 (@Stellanova1998) reported

    When are you gonna fix the incense “bug”? @PokemonGoApp

  • TUG9991 TUG999 (@TUG9991) reported

    @souIstyce I think what they're worried about is mapping costs. The US is massive compared to Japan. Pokemon Go had certain issues early on due to poorly implementing satellite topographic data and checks for pits, hills, cliffs, etc. It's not cheap either for so many maps. It's most...

  • lpetersroether Laura Peters (@lpetersroether) reported

    @PokemonGoApp Raid hour is not a make-up. The issues the game had went well above raids. The money that @NianticLabs is making for Go Fest alone is astonishing. They can afford to give those who paid a make-up Go Fest weekend with no glitches and a few free raid passes.

  • KnuffigerJean Jean (@KnuffigerJean) reported

    @AnacybeleKels @MattKleinman @PokemonGoApp And how would that be Niantics problem?

  • Chucklesme3Anna ANNA DODSON (@Chucklesme3Anna) reported

    @PokemonGoApp Raid hour event? Really? How about make up days for the issues during GoFest?? THATS WHAT WE REALLY WANT.. WE PAID FOR IT AND GOT CRAP!!

  • jhonaa2323 Jhonaaz (@jhonaa2323) reported

    Wow pretty pathetic you stupid dumbasses of morons can’t fix your damn game and guys still promote pvp useless **** fix it before you promote it stupid *****!! 😡 @PokemonGoApp @NianticHelp

  • BlackthoughttZ BlackThoughtt (@BlackthoughttZ) reported

    @danielZnyiri @PokemonGoApp Just giving the community what they want! Incense boost ! Players want to play at home , let them! Fix and make battling more easy! Events , Let people play, its simple

  • thejtaylor83 Thejtaylor83 (@thejtaylor83) reported

    @PokemonGoApp After about 10 times of having my incense spawns vanish I just stopped using the insence. I think it's ridiculous @NianticLabs @NianticHelp aren't coming up with a way to compensate us players. Last year there was a issue with Go Fest as well.

  • ndrewott A de Andrew (@ndrewott) reported

    @jasonk86 @PokemonGoApp Same problem here 😫

  • padfoot922 Padfoot922 ⚔️🛡️ (@padfoot922) reported

    Would you guys like to tell me why i only got 2 shinies on day 2 of Go Fest and why I got 3 today in less then 2 hours? For a paid event with "boosted" rate they weren't really boosted. Do we need to start contacting our lawyers? Will that get you to fix your game? @PokemonGoApp

  • iamKumi TheKumarian 🇺🇸 (@iamKumi) reported

    @danielZnyiri @PokemonGoApp Agreed. They need to hire people like us who are in touch with the community and actually fix the damn game. We need more features. Less sticker and AR scanning updates. Give us a new damn building. POKEMARTS?! Maybe even a training center? Leaving a pokemon in a gym levels it?

  • MumfordLovely Brooklyn (@MumfordLovely) reported

    @PokemonGoApp Been a player since literally day one, 7/6/16, put hundreds of dollars into this game over the years, and I’m not spending another cent until they address the problems that we’re experienced during GoFest. This is honestly pretty sad now. $15 for an event that was full of issues.

  • HappyTimeHollis TJ Hollis (@HappyTimeHollis) reported

    @PokemonGoApp We're gonna need a make-up event for Go Fest, too be honest. The incense issues, spawn density not being raised, shiny rate being terrible and lack of content (field research tasks, eggs, etc) made it a very disappointing event. Especially compared to previous years.

  • AnacybeleKels Kelly Kollar (@AnacybeleKels) reported

    @MattKleinman @KnuffigerJean @PokemonGoApp And I may or may not be working that day. Lame.

  • EZEevee_ NathanS || EZEevee (@EZEevee_) reported

    @PokemonGoApp Ayo um y’all gonna fix the broken incense?

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