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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Meylan, Auvergne-Rhône-Alpes 1
Drancy, Île-de-France 1
Oslo, Oslo 1
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that.

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • mikotheone
    Malin Kanatidou (@mikotheone) reported

    @PokemonGoApp When are you going to take the problem regarding adventure sync for real?

  • MyNameIsJiiif
    J.C (@MyNameIsJiiif) reported

    @PokemonGoApp @NianticHelp In the A Mystic Hero 3/4 quests, I had completed the Make 3 excellent throws and evolve 10 pokemon. This morning I woke up to Streak Broken messages and both of those quests reset to 0. Why?

  • Josh777f
    GreenOnion11 (@Josh777f) reported

    @UberGailer @PokemonGoApp Yep same for me. We've been having nice enough weather to get out and walk and thats all I've been doing. Ive not hit my usually 50km a week in over 2 months because of the game not working lol

  • biomad2022
    Rog Ag (@biomad2022) reported

    @wsonger @PokemonGoApp Sounds more like a you problem. Is your app up to date? Do you have any spoofing apps downloaded?

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • brdlady45
    Pam Anderson-Dukes (@brdlady45) reported

    @HoodieBohm @PokemonGoApp @NianticHelp They are aware of the issue and they are “working on it“

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • JueshaRawr
    Juesha (the story, nothing more) (@JueshaRawr) reported

    @Jazzygirl101 @PokemonGoApp Sounds like a huge waste of time lmao. That’s a UK problem not the rest of the civilized world

  • biomad2022
    Rog Ag (@biomad2022) reported

    @caughtbydaphne @PokemonGoApp They announced they were working on that long before they made this tweet.

  • dgen_gmer
    DgenGmer (@dgen_gmer) reported

    @Miloticladyyyy @PokemonGoApp In the mainstream pokémon games, those bottle caps are used for pokémon that don't have maximum stats or Hondo stats. So you can artificially fill them up to pose as good as a hundo so it's for boosting. Like say you have a shiny Pokemon with half-assed stats, you can fix them.

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • bdore89
    Brian Dore (@bdore89) reported

    @PokemonGoApp FIX REMOTE RAIDS BACK TO THE WAY THEY WERE!

  • ZenonKarr
    When do I not see you? ✨💚 (@ZenonKarr) reported

    @PokemonGoApp @NianticLabs @NianticHelp excuse me fix adventure sync! You wanted people to go and now adventure sync is busted??

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