Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • dannyg0919 YBGCDA 🖐👈 (@dannyg0919) reported

    @NianticHelp hi I am having trouble accessing my pokemon go account. I made my account through facebook and got logged out. When I logged back in it made a new one and i cant get back into my original account. I haven’t been getting emails back. Help please ;)

  • DkMo10 Dk Mo (@DkMo10) reported

    @PokemonGoApp I am having trouble logging to Pokémon go I have Wi-Fi and data it only goes to have way and says sight out and I don’t know password what do I do? Pls help

  • TheLoneWolfBlue BrePace🦩 (@TheLoneWolfBlue) reported

    @PokemonGoApp I can hardly ever play during this time because 1. It’s in the middle of the week and 2. I’m always working at this time!! Please maybe on the weekend?? Saturday/Sunday?!

  • Yomama35331225 Yomama (@Yomama35331225) reported

    @krosinal @PokemonGoApp Stop being lazy, your problem is solved

  • thenut93 TheNut(s)93 (@thenut93) reported

    @Vergyverg1 @PokemonGoApp And less than any ticketed event, GoFest, future Hoenn tour etc. And that's where I see the problem. My daily average is definitely way lower than 600, but I don't like that I couldn't go hardcore for a good limited event anymore if I want to

  • kazmadhatter KAREN COBB #FreeT24 (@kazmadhatter) reported

    @PokemonGoApp Mine isn't working. Not counting pokemon caught.

  • itsparkerlee parker lee (@itsparkerlee) reported

    @NianticHelp @PokemonGoApp fix the incense.

  • puiseudap tournesol (@puiseudap) reported

    @BrendaN42003627 @PokemonGoApp @NianticHelp Did you manage to fix this ? I have the same problem

  • WeissSc51785772 WeissSchneeHugMachine (@WeissSc51785772) reported

    @sayuriii_ @PokemonGoApp @NianticHelp Your players are having issues yet you say nothing.

  • ShinyRowlet1 Heilige Plopkoek (@ShinyRowlet1) reported

    @PokemonGoApp Hi @PokemonGoApp, for some reason i have not gotten the research for the daily adventure Incense, could you maybe fix this?

  • MrGodSirYT MrGodSir (@MrGodSirYT) reported

    @jultar2001 @sayuriii_ @PokemonGoApp So that’s what was happening I was wondering why my fast catching wasn’t working I thought I kept messing it up

  • cmitch81892 christopher mitchell (@cmitch81892) reported

    @THEPOKEPLATEAU @PokemonGoApp That weird. I know people are having some issues with it so maybe it’s being buggy

  • hoseokandmin97 🐰 (@hoseokandmin97) reported

    @FurretTheBest @PokemonGoApp Even when walking it’s not all that great. The fact I had to get help from other people because even though I was walking and it wasn’t working means they should’ve released more info about the incense than they have

  • Babyduck1988 Aimee LaBruyere (@Babyduck1988) reported

    @NianticHelp @Jack81489439 @PokemonGoApp absolute horseshit that you haven’t released this feature to every player! We spend way too much money on your stupid game for you to leave out certain trainers on new features! Quit with the slow rollout and give it to everyone!

  • dhruvjyotideb Dhrubajyoti Deb 🍥 (@dhruvjyotideb) reported

    @craigmwright93 @PokemonGoApp may be you did something wrong ! Btw! You should directly report this issue to @NianticHelp

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