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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Oldirish007
    león mac🇮🇪👍 (@Oldirish007) reported

    @BLO0DYSMILES @PokemonGoApp And hopefully one day the community can have a genuine input on the game. Or at least feel appreciated and respected. I am well aware this has not been their forté, I would say the same for admitting an error and apologising. Even though there has been many more go unmentioned

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • caughtbydaphne
    Daphne (@caughtbydaphne) reported

    @OvrEdge @PokemonGoApp Yeah I understand a visual issue, but it’s showing in the shop that you’re still able to purchase it, even though you already have the ticket. Which is going to cause a lot of confusion.

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • normalOpinion20
    luk (@normalOpinion20) reported

    @realfrostylady @PokemonGoApp They can still play. Whats the Problem?

  • CrippaPgo
    1CrippaPGO 🇸🇪 (@CrippaPgo) reported

    @XXXanderPoGo @PokemonGoApp @NianticLabs Nooo all my friends and family has the same issue .

  • BrandenX8
    Branden X (@BrandenX8) reported

    @PokemonGoApp Let's see... What's my hell nah login steak ... 2 weeks? You're really making it easy to continue that -_-

  • Peteee_20
    Peteee👀 (@Peteee_20) reported

    @TheSorites @PokemonGoApp And why would we want events all month? Its good to not have just event spamming all the time, people can slow down and do other stuff.

  • mmcddy117d
    asher (@mmcddy117d) reported

    @PokemonGoApp @NianticHelp @NianticLabs why are we all having issues with buddies getting gifts and or souvenirs today? I get more on a normal day yet haven’t gotten one today with almost 4 different buddies? Isn’t it supposed to be more not less?

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • Jerrykiid
    Jerry (@Jerrykiid) reported

    @EchoGamesOG @PokemonGoApp @NianticLabs Literally if they spent the time they do bitching, working instead they’d have enough for the passes. Idk you don’t need more than 5 remote raids honestly. The price sucks but the limit isn’t bad at all.

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

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