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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ETriton17
    EllieTriton17 (@ETriton17) reported

    @PokemonGoApp @NianticHelp WTH? Resetting progress on special research? When will you fix this? Why do you all always mess something up??!! So annoyed by your continued incompetence. You don't care about your player base at all.

  • GadgetGuyNC
    Don Bowman (@GadgetGuyNC) reported

    @PokemonGoApp Really??? I think everyone had issues at the beginning of each hour. What a joke.

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • daveyxcrocket
    not tom (@daveyxcrocket) reported

    @MikeNerdlaw @PokemonGoApp At this point im waiting for them to say the shiny is a error and wont happen.

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn off adventure sync and don't spend money till they fix this game!

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • caughtbydaphne
    Daphne (@caughtbydaphne) reported

    @OvrEdge @PokemonGoApp Yeah I understand a visual issue, but it’s showing in the shop that you’re still able to purchase it, even though you already have the ticket. Which is going to cause a lot of confusion.

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @Frankschoo1 @manwithouteyes @PokemonGoApp We got a makeup day the next day (Sunday) after they were botched on the Saturday. The error still happened at the 11am raids and rendered them unattemptable. We saw some very frustrated players that day

  • Jay4392
    Ghost4392 (@Jay4392) reported

    @PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home

  • Switchlover101
    Ana (@Switchlover101) reported

    @PokemonGoApp POKEMON GO IS DOWN PLEASE FIX! IT KEEPS SAYING NETWORK ERROR EVERY TIME I GET ON THE APP! IT ALSO WON'T LET ME LOG IN EITHER!

  • Jorisjuhhh1
    Jorisjuhhh (@Jorisjuhhh1) reported

    @ZyoniK_ @jultar4001 Adding Feather Dance to Pidgeot's move pool did make every game crash, so nothing is free of glitches Totally do agree with your point that Niantic should focus on Pokémon Go. It's a great game that I have enjoyed for 7 years. Please don't ruin it @NianticLabs 🙏 #PokemonGOApp

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