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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • undressyourmind
    Jade Rodrigues (@undressyourmind) reported

    @adb1984x @PokemonGoApp There's an error in your trainer code, send it again, please

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • Dev29250908
    Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • OvrEdge
    OvrDEdge (@OvrEdge) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp Not just east coast, we had issues where there were no raids around for 2 and 5. It was all on 11 which I couldn't make due to work.

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

  • AJHP_
    AJHP (@AJHP_) reported

    @PokemonGoApp Fix remote raids ... #HearUsNiantic They won't listen so spoof hack your hearts out.

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, the most stupid developer of all time. Whatever new update, sure got problem occurred. Simply give warning to non-spoofer. Purposely not give warning to those who really used spoofer app.

  • scooterscanley
    🍉scoots (she/her) (@scooterscanley) reported

    @PokemonGoApp im visiting family today. BARELY ANY POKEMON AT ALL. FIX YOUR SPAWNS. 🚮

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • IWalkAlone1998
    ImaginationExplore (@IWalkAlone1998) reported

    @R1ckyb0bby38 @PokemonGoApp So, in that case, I can release them without any issues if I'm able to access them again after 3 days?

  • ETriton17
    EllieTriton17 (@ETriton17) reported

    @PokemonGoApp @NianticHelp WTH? Resetting progress on special research? When will you fix this? Why do you all always mess something up??!! So annoyed by your continued incompetence. You don't care about your player base at all.

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