Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackja74113648 Lionizer (@Blackja74113648) reported

    @NianticLabs @NianticHelp are u sure my Pokemon Go returning player account is deleted or not? Pls note that I already sent sign-in issues the following happening about the problem until now due to the fact that I already sent many times and in return you keep on saying delays

  • llama237 DramaLlama237 (@llama237) reported

    @therealmolloii @PokemonGoApp @NianticLabs (2)and apparently the support can't or doesn't wanted to help her. I can't imagine they can't change the login data or even get access to the profile, to check is there an email adress or something idk. If the support not able to, who can manage profiles like this. the profile

  • llama237 DramaLlama237 (@llama237) reported

    @therealmolloii @PokemonGoApp @NianticLabs (1)Was someone able to help you? My bestie deleted her FB Account and since then, her account has been lost too, bcs that was the only login data. Yes wasn't smart only use FB for login but she just didn't think about it. Nobody in my generation use FB or even spent a 2nd thought

  • josesandoval87 One.of.One (@josesandoval87) reported from Del Rio, Texas

    Ok some real **** though my @PokemonGoApp signed me out and I haven’t been able to sign back in using the Facebook login feature. Idk any other login info or could be 😒

  • e_djordje Djordje E (@e_djordje) reported

    @PokemonGoApp @PokemonGoApp I need help I installed the Pokemon go app after a month of not playing and it won't let me log in with my gmail.can you please fix it because I lost my one year old account

  • Ryan666Whiles MUGR666 (@Ryan666Whiles) reported

    @PokemonGoApp Maybe they are making mass AR open world, mixed with the map? If so it's gonna crash niantics entire server, that poor iMac can't take any more abuse...

  • EWuppertal ErwinWuppertal (@EWuppertal) reported

    @PokemonGoApp What a pity I will not be attending any more Pokémon Go events. I might not be a whale, but at least a Dolphin. I bought 100$ bundles in the past - but that’s over until you fix the coin/$$$ ratio.

  • gengetsuru CrescentCrane (@gengetsuru) reported

    @naty_stars Oh no 😥 Hope you can get a new one or fix it somehow...🥺 I've never played Pokemon GO, but I heard it was/is a lot of fun..!

  • 4bangerpwr O.o (@4bangerpwr) reported

    @PokemonGoApp do you think you can actually up the count to idk 1 Noibat per 100???? Haven’t seen one in three f**king days! But there is a sub at from gen 1 everywhere. Fix your f**king game and quit cheating the players

  • EnricoPrimo1 Enrico Primo (@EnricoPrimo1) reported

    @OskarStuttgar @PokemonGoApp @NianticHelp Same problem no special spawns sick of this

  • SHYxPARADE shy 👻 (@SHYxPARADE) reported

    playing pokemon go from my desk just huckin pokeballs out the window raking em in no problem

  • Yodaridge Yodaridge (@Yodaridge) reported

    Why do you put out a product that is subpar. I can’t even get through a Gbl set without lag. You’ve had years to fix it and it’s just a hot mess. Whoever is in charge of the game should be fired and replaced by someone who can do the job @NianticHelp @PokemonGoApp

  • OnlyKent3 OnlyKent (@OnlyKent3) reported

    @ZaneDaIceDerg @PokemonGoApp @Niantic You act like you’re going to get a response from niantic themself. You understand they don’t see every single problem people point out because they are working on other things that are more important. Either stop playing or deal with it, cause it ain’t all about you.

  • oORedactedOo Redacted420 🏳️‍⚧️ (@oORedactedOo) reported

    @Polly_People Just pokemon go to the polls folx that will fix this ****** up society for sure

  • theoffish_ewill Erin (@theoffish_ewill) reported

    Hey @PokemonGoApp how come when I go to use my daily incense my game slows waaay down and it takes forever to catch anything....I get 8-10 Pokemon per use cause it's sooo slow 😭

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