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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp Yes you’ve already told us about your brain issues 👍

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Fitzgeezy20
    Liam (@Fitzgeezy20) reported

    @PokemonGoApp What “patience”? We’re sick of this **** & you keep doing it. These pissy little make ups with the same issues & your poor excuses for free boxes aren’t gonna cut it. We’re 7 yrs in to the game, sort your **** out.

  • BCPOGO75
    Darth Rokam 🇨🇦 (@BCPOGO75) reported

    @Tigersfanjr @Charlie_C1994 @PokemonGoApp Sounds like a you problem

  • CarinaNorrman
    Carina Norrman (@CarinaNorrman) reported

    @adroman100 @PokemonGoApp My problem is the doubled price…

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • Tacker_of_life
    Selena Triple M (@Tacker_of_life) reported

    @PhatedFool @PokemonGoApp I live in the US. The problem is I live in what you call a borther city. My city is a place where drug trafficking happens and gang activity is also common. Nothing violent thank heavens. That's why they passed that policy or law, whatever they call it.

  • hans0165
    Hans (@hans0165) reported

    @ZAGrrl @NianticLabs @PokemonGoApp We should not underestimate this company… they are up to something and are very focussed on money… No way this is a car crash accident… I bet they have a plan with all this….

  • Dev29250908
    Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • Sigilynk
    Rae Sigilynk @ please patch Sonic Origins (@Sigilynk) reported

    @maxigregrze @NianticHelp @PokemonGoApp God that's terrible. I can't think of any other mobile game that's so bad at compensation and apologising for errors

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