Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Atsuma71875141 Atsuma (@Atsuma71875141) reported

    @NianticHelp @PokemonGoApp Fix the one star raids!!!

  • ZChoppa Zach Hartleroad (@ZChoppa) reported

    @PokemonGoApp Incense is not working. Period.

  • miss_cocodior Alex (@miss_cocodior) reported

    @Darsh68795437 @PokemonGoApp I had these problems to. UK player. Please fix this @NianticHelp

  • HopefulGracidea Hopeful Gracidea (@HopefulGracidea) reported

    Hey, is anyone having trouble buying a ticket for Go Fest? @PokemonGoApp I've been trying but keep getting an error

  • realfluttershy5 Melissa Smith (@realfluttershy5) reported

    @PokemonGoApp I spent the money on the ticket to get the shinies! Where are they? I’ve been playing and incensing for five hours and have gotten one shiny I already have! Fix it!

  • acesrhigh Alcheya (@acesrhigh) reported

    @PokemonGoApp Why did I pay $15 to sit on the login screen loading? Fix this.

  • Beth21657493 Beth (@Beth21657493) reported

    @NianticHelp @PokemonGoApp 25 shinies from last years event vs 1 shiny from this year, as a ticket holder I am deeply disappointed! Such a waste of money and time! So many others have had the same problem today…

  • Killerbaby526 Jacob Moreno (@Killerbaby526) reported

    @PokemonGoApp me and my wife have been kicked from multiple remote raids and losing raid passes for it, any fix???

  • YokaiSixx miguel nunez (@YokaiSixx) reported

    @NianticHelp @PokemonGoApp Niantic your game is ******* **** anymore you overcharge for an event that is by far the worst you’ve ever put out no shinies no Pokémon to complete the challenges and no boosted incense for half the player base FIX YOUR ******* GAME

  • misskitquinn Kit Quinn (@misskitquinn) reported

    @iAjumon @NianticHelp @PokemonGoApp Yup having the same problem!

  • MattJohnston87 Matt (@MattJohnston87) reported

    @PokemonGoApp I've been playing since 10am and haven't got a single shiny. This is lame. Fix your game, please.

  • AlwaysHome2020 Sistersin (@AlwaysHome2020) reported

    @PokemonGoApp having issues with incense, every pokemon that appears from incense will disappear as soon as I try to touch it to catch? First year buying pokemon go fest ticket and can’t catch any incense pokemon?

  • NoLimitJak NoLimitJak (@NoLimitJak) reported

    @Stacey_F729 @NianticHelp @PokemonGoApp Broken , we got robbed again

  • unknownkadath0 Donair Haver (@unknownkadath0) reported

    I dont really have a problem with pokemon go but they have cheapened the concept of catching a shiny pokemon

  • 64Donman Captain ShadowLeaderDon || Memento Mori (@64Donman) reported

    @PokemonGoApp I've been playing this game for 4 hours and have only gotten 3 shinies... Is there like a problem or something??? I've been moving around as well

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