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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • MyNameIsJiiif
    J.C (@MyNameIsJiiif) reported

    @PokemonGoApp @NianticHelp In the A Mystic Hero 3/4 quests, I had completed the Make 3 excellent throws and evolve 10 pokemon. This morning I woke up to Streak Broken messages and both of those quests reset to 0. Why?

  • OvrEdge
    OvrDEdge (@OvrEdge) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp Not just east coast, we had issues where there were no raids around for 2 and 5. It was all on 11 which I couldn't make due to work.

  • BagelJammy
    Jammy Bagel (@BagelJammy) reported

    @PokemonGoApp @pokemongoappuk @NianticHelp Why on earth is this on a time limited research, where if we count up, this quest is NOT possible unless you already have pokemon that you've been working through getting buddy hearts with already, otherwise, unless you had 7 poffins,

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • _Yellowned_
    Yellowned (@_Yellowned_) reported

    @PokemonGoApp Fix raids! Nothing you do will fix the damage you’ve done to this community but if you revert now you might save a good chunk of the community, but if you can’t see that’s it’s crumbling right now you guys are 100% delusional.

  • EliteslayerX
    Ryoga Rocket (@EliteslayerX) reported

    @E1ite_Yoshi @PokemonGoApp I've encountered the same error. What's going on, Pokemon Go?

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • Darth_Burnius
    DarthBurnius 🐀 (@Darth_Burnius) reported

    @LoneBoygo @PokemonGoApp No, they just finally went back over their logs to see how many raided in person and found all the errors.

  • Icefox009
    Aaron (@Icefox009) reported

    I feel that since the remote raid nerf more people have turned to spoofing than ever before. Ive been a legit player since day 1 but @NianticLabs has really got me questioning my ethical decision. Why perpetuate a problem youre trying to solve? @PokemonGoApp @johnhanke

  • Myck59320134
    Myck (@Myck59320134) reported

    @PokemonGoApp We all had problems with your broken raids #HearUsNiantic

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

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