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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duque de Caxias, RJ 1
Ourinhos, SP 1
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....

  • MAGDesign6
    Mike🇺🇸🇺🇦 (@MAGDesign6) reported

    @toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • MyNameIsJiiif
    J.C (@MyNameIsJiiif) reported

    @PokemonGoApp @NianticHelp In the A Mystic Hero 3/4 quests, I had completed the Make 3 excellent throws and evolve 10 pokemon. This morning I woke up to Streak Broken messages and both of those quests reset to 0. Why?

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp and that's why things keep breaking too much rushing from the community does it not make sence to give it some time to actually fix stuff instead of constantly demanding content

  • _Yellowned_
    Yellowned (@_Yellowned_) reported

    @PokemonGoApp fix raids

  • Fitzgeezy20
    Liam (@Fitzgeezy20) reported

    @PokemonGoApp What “patience”? We’re sick of this **** & you keep doing it. These pissy little make ups with the same issues & your poor excuses for free boxes aren’t gonna cut it. We’re 7 yrs in to the game, sort your **** out.

  • BrandenX8
    Branden X (@BrandenX8) reported

    @PokemonGoApp Let's see... What's my hell nah login steak ... 2 weeks? You're really making it easy to continue that -_-

  • Tacker_of_life
    Selena Triple M (@Tacker_of_life) reported

    @PhatedFool @PokemonGoApp I live in the US. The problem is I live in what you call a borther city. My city is a place where drug trafficking happens and gang activity is also common. Nothing violent thank heavens. That's why they passed that policy or law, whatever they call it.

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • Chugoldenboy
    Angel E. Herrera (@Chugoldenboy) reported

    @manwithouteyes @PokemonGoApp Because unlike other Timezones their Elite Raids were locked. Niantic did a Make Up the next day and again they were locked They were affected twice and the rest had mostly connectivity issue. Reason their making a Make up next month

  • MichaelMania76
    MichaelMania76 (@MichaelMania76) reported

    Anyone else having problems signing into Pokémon Go? @NianticHelp @PokemonGoApp

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

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