Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Djacintho86 Devin (@Djacintho86) reported from New Bedford, Massachusetts

    @PokemonGoApp @NianticHelp the 11AM raids had similar loading issues at the raids causing our group delays and many not getting in why not address these issues before moving forward with this feature esp with the other regi next month.

  • HandleYourSpud blank spot (@HandleYourSpud) reported

    @NianticHelp @PokemonGoApp NOBODY CARES ANOUT ANOTHER DAY!!! Give me back my gold that was spent on elite raid passes that were lost due to your game issues!!!

  • DevinnVietor9 Devinn Vietor (@DevinnVietor9) reported

    @PokemonGoApp and @NianticHelp I lost my raid passes fix the bug problems IM SUCK IF U GUYS ******* OVER PLAYERS ITS BULLSHIT

  • bluebirdhater Heather Eff (@bluebirdhater) reported

    @PokemonGoApp Maybe don’t set your goals so high. Every time you “fix” something, 5 other parts break but never get fixed. Regidrago was a complete disaster today. 30 minutes to do 1 raid? Do better.

  • fyc_kelley Kelley (@fyc_kelley) reported

    @NianticHelp @PokemonGoApp You didn’t fix it. We just got out raids for 11 and it kicked us out, logged us out, froze….so what did you fix?

  • zinescene2 John Ridge (@zinescene2) reported

    @NianticHelp @PokemonGoApp You didn’t fix crap. Still crashing and locking up and did 1 raid and lost my pass cause it would let me in after restarting

  • HawsRena renaserena666 (@HawsRena) reported

    @PokemonGoApp Screw irl. Until you make the game where you don't waste raid passes due to technical issues.

  • ApplPsydarr ApplPsydarr (@ApplPsydarr) reported from Sparta, Michigan

    @NianticHelp @MartinLopezR1 Hahaha everyone had a problem. Just fix your game @PokemonGoApp

  • 5_O_ClockSenpai Five O Clock Senpai (@5_O_ClockSenpai) reported

    @PokemonGoApp I took thew train out to NYC in a snowstorm to do these raids and the second I click on one my game crashed. Then it would not allow me to log back in. You need to fix your game and give us a makeup day!

  • THEGruffCookie EB (@THEGruffCookie) reported

    @PokemonGoApp Drive 40 minutes to do regidrago raids. Attempted 4 raids...only one did not have issues. All of the other raids had all sorts of issues, lobby failures, raid freezes, app force closed. Affected virtually all of the 30+ people at the location. ABSOLUTELY UNACCEPTABLE

  • Bdude2011 Brandon Ash (@Bdude2011) reported

    @PokemonGoApp No one is doing these! They are broken and I have no community!

  • xFilthyCasual Edward Randall (@xFilthyCasual) reported

    @PokemonGoApp Got kicked out of a raid twice, had errors logging in, map didn’t load when I did manage to log in, and when I finally got to raid the boss had infinite HP. By that time it was too late to TRY to re-lobby. Overall 10/10 experience. Would waste 30 more minutes for in person raids.

  • ApplPsydarr ApplPsydarr (@ApplPsydarr) reported from Sparta, Michigan

    @NianticHelp @champpeterzema OMG just take ownership for your programming @PokemonGoApp. When an entire city of people has problems you think the problem might be with the game and.....not the phones?

  • Tishie57289629 Tishie (@Tishie57289629) reported

    @NianticHelp @PokemonGoApp No you didn’t! We just had issues here in the US

  • bunkerat300fps brandon mckenney (@bunkerat300fps) reported

    @PokemonGoApp Lost a hundo thanks to connection issues where the pokemon just sat in the ball and then booted me from the encounter

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