Pokémon GO Outage Map
The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pokémon GO users affected:
Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 1 |
| Västerås, Västmanlands län | 1 |
| Tiffin, OH | 1 |
| Kolkata, WB | 1 |
| Hamilton, ON | 1 |
| Portland, OR | 1 |
| Allendale, MI | 1 |
| Janesville, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Sievert39
(@Sievert39) reported
@PokemonGoApp @NianticHelp if the game crashes, is there a message relayed to your servers that a crash took place? If so, shouldn’t your game by now be smart enough to know that if it happens before zoning into a GBL match to just error it out on both sides? It’s not fair to us.
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TylerTo
(@oblivion_zzuki) reported
@PokemonGoApp incense not working
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Scott Gowers
(@garak47) reported
@LouieTheFlea @PokemonGoApp If nothing is spawning off Incense, it's generally an issue with your device's time setting. It should be set to 'automatic' to sync with your service provider. May need to toggle it off then on.
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Maxwell Coffee (kidcougar121)
(@Maxwell0Coffee) reported
@MichaelSteranka @PokemonGoApp Chances are you will be stuck working on the other 12 Games Niantic is working on and not Pokemon. If that were the case things would be fixed by now
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Jessica S
(@mooyah16) reported
@PokemonGoApp please fix the incense glitch where it actually makes Pokemon run away and you cannot do anything for 3 hours!!!
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bob man
(@bobman60154343) reported
@BordoniAndres @PokemonGoApp It’s be nice if niantic could fix the auto selection to not be total trash
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Freizeitrobin_2.0
(@Freizeitr0bin) reported
@ChristieBlink @MikeNerdlaw @PokemonGoApp The trouble are costume mons
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Persephone623
(@persephone623) reported
@PokemonGoApp Anyone having a problem catching a shiny? Seems like the shiny ratio went down.
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BF92
(@fogiberra92) reported
@NianticHelp used an incense an hour ago. Pokemon vanish and are not appearing. It's been an hour and the problem persists. Wasted an incense for nothing. Thanks Niantic @PokemonGoApp.
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Andy
(@itstotallyswell) reported
Literally just wanna give someone my pokemon go login to someone so they can just catch tepigs for me becuz the community day for MY FAVORITE POKEMON is literally on the one day i work, during the EXACT time span i am working
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FABIAN
(@fabianborges3) reported
@NianticLabs @PokemonGoApp Please fix the bugs and constant crashing. I’ve lost multiple resources as well as mysterious components. Battling PVP/Raids is frustrating due to returning to members of your team being taken out causing you to use more items than necessary.
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Cricket
(@KR1KK3T) reported
@PokemonGoApp Yes I understand the game was made for getting out and getting active, but using motorized devices to help with physical problems doesn't mean someone isn't getting active and there are too many spots here that are in inaccessible areas.
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Abel Lechuga
(@lechuga_abel) reported
@NianticHelp Hello, I have problems with my account of @PokemonGoApp I can not play. my account is as blocked. I need your help. I am a big fan of pokemon. please help
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Mauricio Leon
(@mleonc92) reported
from
Santiago De Surco, Lima
@clarinetwu @NianticHelp Hi. I haven't used my pokemon go plus too frequently but I think I have this same problem. Do you still have it as well?
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TL42!!! 🏃🏽♂️
(@JayFyb7ohSav) reported
45 minutes in to com day and over 200 catches. Still no shinys. I really believe my account is shiny locked. How on a community day I cant even pull one shiny… actually tempted to just delete this whole game and never play. @PokemonGoApp fix your shiny rates on certain accs…