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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Meylan, Auvergne-Rhône-Alpes 1
Drancy, Île-de-France 1
Oslo, Oslo 1
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp Why am I getting so many blank screens since the last update? Rocket Grunt encounters and combat with trainers locks up the app. Please fix this bug!

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • TisTaterTot
    🖤ʜɪɢʜ, ɪ'ᴍ ᴛᴀᴛᴇʀᴛᴏᴛ🖤 (@TisTaterTot) reported

    @NianticHelp @PokemonGoApp Remote Raid Pass will not work. I have been invited to 3 raids today and every single one the moment it counts down I am booted and told "Walk closer to gym" or something like that. Please fix this.

  • Jay4392
    Ghost4392 (@Jay4392) reported

    @PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • Kelmersfriend
    Kelmer (@Kelmersfriend) reported

    Now no 10km egg. We boutta have a problem @PokemonGoApp

  • alexmark822
    Alexander (@alexmark822) reported

    @PokemonGoApp Not going to spend my birthday playing pokemon go until you fix the lag and bugs.

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • shep88_
    Shep88 (@shep88_) reported

    @pokemongoappuk @PokemonGoApp @NianticHelp The state of the game is extremely bad at the moment. GBL keeps desyncing and is a complete mess. Please fix this game!!

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That’s the problem. I don’t know what coding they are using for Elite raids but it’s not working. My thought is that it’s the same coding for EX raids because they only pop up in EX gyms, so why not bring back EX RAIDS

  • Tacker_of_life
    Selena Triple M (@Tacker_of_life) reported

    @PhatedFool @PokemonGoApp I live in the US. The problem is I live in what you call a borther city. My city is a place where drug trafficking happens and gang activity is also common. Nothing violent thank heavens. That's why they passed that policy or law, whatever they call it.

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