Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Bournemouth, England 2
Madrid, Comunidad de Madrid 2
Mar del Plata, BA 1
Genève, GE 1
Springfield, TN 1
Birmingham, England 1
Seoul, Seoul 1
Toledo, Castilla-La Mancha 1
Sydney, NSW 1
Medellín, Departamento de Antioquia 1
Melbourne, VIC 1
Mexico City, CDMX 1
Warsaw, Województwo Mazowieckie 1
Brisbane, QLD 1
Tampa, FL 1
Curitiba, PR 1
Villecresnes, Île-de-France 1
Istanbul, İstanbul 1
Uppsala, Uppsala 1
Atlanta, GA 1
Lewisville, TX 1
Overland Park, KS 1
Newcastle upon Tyne, England 1
Granada, Andalucía 1
Mumbai, MH 1
American Fork, UT 1
Les Lilas, Île-de-France 1
Lexington, KY 1
Chagrin Falls, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Deviousx2 Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • Ice9kills78 ask and i may tell (@Ice9kills78) reported

    @PokemonGoApp why has my mystic hero 3/4 completely reset? I had eveoled 9 of the 10 pokemon and had 2 of the 3 excellent throws(which doesn’t state they have to be one after another)? I logged on and got a notification my streak was broken and now all of my evolved pokemon are 0

  • Scruff_D_Dogg Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • Amber_Shirelle 🌿AmberShirelle🌿 (@Amber_Shirelle) reported

    @ajjkbud @PokemonGoApp @NianticHelp I’m having the same issue

  • Hong74721697 Hong (@Hong74721697) reported

    @PokemonGoApp My progress in “A Mystic Hero” Special Quest has been reset. Is this normal? I evolved 6/10 Pokémon but it went back to zero when I logged back on. I’m not the only player experiencing this issue.

  • Saralup Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • ___nav____ nav (@___nav____) reported

    @MaxHiTweets @anthonyvrooman1 @PokemonGoApp but this is in no way an attempt at a resolution to the issues. cday classics have been a thing since last year. and swinub cday classic has been planned for months, evident by the leak that included it

  • KurttWolf 〽️🐾𝕂𝕦𝕣𝕥𝕥🍁✨ (@KurttWolf) reported

    @PokemonGoApp Fix the bug in your game for God sake

  • 01_MechaDragon Mike 🦊 (@01_MechaDragon) reported

    @Loudpackx @PokemonGoApp Great idea. Problem is finding someone who wants to.

  • Muhamme05310072 Muhammed ali Karaca (@Muhamme05310072) reported

    2:My pokemon give me my poke coins after they fight, but some of my pokemon don't give me poke coins when they come back to me, if there is such a problem, please fix it. @PokemonGoApp #PokemonGO @PokemonGoApp

  • Dev29250908 Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • randyhoar Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • laurenmbmorefan Lauren Morris (@laurenmbmorefan) reported

    @PokemonGoApp @NianticLabs Why did my step 3 of 4 in Mystic Heroes just reset? Also, tried using the help chat and it seems broken when it comes to the Mystic Heroes category.

  • EliteslayerX Ryoga Rocket (@EliteslayerX) reported

    @E1ite_Yoshi @PokemonGoApp I've encountered the same error. What's going on, Pokemon Go?

  • jultar4001 JULTAR400 (@jultar4001) reported

    @Somaloria @PokemonGoApp your own laziness sounds like a personal problem

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