Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ryangrammier Ryan Grammier (@ryangrammier) reported

    @PokemonGoApp This was the worst community day in memory. I walked for two hour straight and was done. Usually I would cool down and catch on incense at home then go back out. But since you killed incense I lost my interest and motivation. Fix incense! #HearUsNiantic

  • jexxigirl Jess🐇 (@jexxigirl) reported

    @xStarDragonsx @Dollface373 @PokemonGoApp I hope they reply! Everytime I've let them know about an issue I essentially get told to deal with it. They think that we'll just put up with it but they're losing customers left and right.

  • heimjazz Keith Heim (@heimjazz) reported

    @PokemonGoApp I would love to, but I had to spend all afternoon working, and with incense getting nerfed recently I didn’t catch much of anything. In the past I could still use my go plus to get a decent haul if I had days where I couldn’t get outside for CD, but today was totally useless.

  • MSjrohr Nelson Cruz's Eyebrows (@MSjrohr) reported

    @Mattysmith86 @PokemonGoApp If you have issues with how this game doesn’t make room for disability, you’ve had it since day 1. Obviously an entirely different ******* issue.

  • wassollichhier Mok Lat (@wassollichhier) reported

    @rca_2011 @Luck_Fire @PokemonGoApp *** kissing idiot who is a big part of this problem! dude, defending the multibillion company and **** on the users who really need the boostet incense is ******* disgusting.

  • LTDastrup Landon Dastrup (@LTDastrup) reported

    @PokemonGoApp Played all 6 hours, caught 1 shiny. Please fix Incense. It would have increased my chances at Shiny and probably would have made the whole day more enjoyable. Debating on uninstalling the game, the fun is disappearing. Too much grind, especially since I am injured and cant walk

  • danielpconrad daniel conrad (@danielpconrad) reported

    @pipesalmarti @PokemonGoApp I has 0 issues

  • DabberChick710 Parkland 🇺🇦 Slava Ukraini (@DabberChick710) reported

    @blue_kamex @PokemonGoApp Try walking around non stop with a newly broken toe and tell me how that works out for you. And again, its not fair to elderly or disabled players. They said they wanted us out exploring new places, not constantly walking to obtain spawns with an item we pay for to begin with.

  • blue_kamex Blue_Kamex (@blue_kamex) reported

    @DabberChick710 @PokemonGoApp Not a broken toe 😢 if I had a broken toe I just wouldn't play until it healed you doorknob.

  • Braicku Braicku - TL48 (@Braicku) reported

    @Caloby56 @NianticHelp @PokemonGoApp Have one but does that fix the incense issue for my initial statement? No.

  • Kn0w_eNolA kn0wMeNOt🌲 (@Kn0w_eNolA) reported

    @Dollface373 @martinsil17 @PokemonGoApp Spot on, seems the community is speaking out to do just that. Get the incense back to how it was. It was working for rural and the disabled. This chump just wants to voice his ableist posts daily and can’t seem to grasp that.

  • fazylatass just Brad (@fazylatass) reported

    @PokemonGoApp Can we address the real issue that needs fixing with the game? The location of the run away button needs to be moved to the lower right corner.

  • NatsuDr92792390 YuiKokone 🇺🇦 (@NatsuDr92792390) reported

    @PokemonGoApp I will not because you chose a shiny that has been out for a while and dont fix the insense

  • InkTemptation Frightened's Game Spam (@InkTemptation) reported

    @martinsil17 @PokemonGoApp Everyone is going out again because local events are coming back and restrictions are become less strict, not bc the incense is **** again. Also it wasn't even working while walking, only in the car ride to the area I was gonna play in did the boost ever work.

  • molingsoup su she’s pr manager (@molingsoup) reported

    @PokemonGoApp But can we talk about how bad your game is at even detecting when the player is walking? The egg kms stack but that incense is still decidedly broken :)

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