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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duque de Caxias, RJ 1
Ourinhos, SP 1
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ultraweeb
    大クソ蟹||初心者の日本語 (@ultraweeb) reported

    @heehman @ShutupToshi9227 @PokemonGoApp Is there some kind of rule where free-to-play games can be broken buggy garbage with arbitrary limits and nobody can ever question it?

  • BLO0DYSMILES
    Anon Wreave (@BLO0DYSMILES) reported

    @Oldirish007 @PokemonGoApp Raids arnt working what do they do to apologize? They did another elite raid that's not gonna work. How do we know because this isn't the first time they have done this every elite raid and every make up they do dosnt work then they go quite and pretend it's not happening.

  • Josh777f
    GreenOnion11 (@Josh777f) reported

    @UberGailer @PokemonGoApp Yep same for me. We've been having nice enough weather to get out and walk and thats all I've been doing. Ive not hit my usually 50km a week in over 2 months because of the game not working lol

  • irvitism
    caillou braillou 🥬 (@irvitism) reported

    @Ivy89SE @DavidSDevlin @PokemonGoApp i'm disabled. my friends are disabled. we want to play f*cking pokemon go. what's your solution, buddy? btw, working with disabled people will never make you disabled - we're wary of people like that

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • shep88_
    Shep88 (@shep88_) reported

    @pokemongoappuk @PokemonGoApp @NianticHelp The state of the game is extremely bad at the moment. GBL keeps desyncing and is a complete mess. Please fix this game!!

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn of your adventure sync and don't waist money on this game till they fix it.

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • smoran2424
    Shaun Moran (@smoran2424) reported

    @PokemonGoApp @NianticHelp yesterday was invited to remote raid (5th remote). Was asked to backout to get another player invited. Host tried to invite again, said I had hit my daily limit, but it was the same raid. Support gave me a pass back, but you should fix this issue!

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • randyhoar
    Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

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