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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • MAGDesign6
    Mike🇺🇸🇺🇦 (@MAGDesign6) reported

    @toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • biomad2022
    Rog Ag (@biomad2022) reported

    @poke_fan_92 @PokemonGoApp See? There you go again. You want them to do something. Problem is they aren't. So if they come out and address it and say "we have seen your comments about the changes and we are not doing anything" are you going to be ok with that? Or are you going to be upset about it?

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • MayuTanukibi
    Tanukibi (@MayuTanukibi) reported

    @PokemonGoApp Where is Stunfisk? Truble? You were usually trouble. When resolve any that? I hope yours.

  • WitchKing171
    Spencer (@WitchKing171) reported

    @kevingray81 @PokemonGoApp My guy, that is part of the problem. We are limited to 5 remote raids a day and all of the rural community is screwed over. Stop crying about it? Stop being toxic and part of the problem

  • Missingno_Mastr
    Missingno. Master (@Missingno_Mastr) reported

    @PokemonGoApp Elite Raids have consistently been broken in some way every single time you've done them. Test your damn features before rolling them out, GMT+13 is not your test dummy time zone. Also, THIS is your concern when we as a community are all screaming at you about remote raids?

  • Myck59320134
    Myck (@Myck59320134) reported

    @PokemonGoApp We all had problems with your broken raids #HearUsNiantic

  • wawanthopare
    irwan rasyid (@wawanthopare) reported

    @JelleDhoore @PokemonGoApp I am so sorry about what happened to you but I know a guy who can help. Blake_cr4ck on Instagram,is the best in relation to any cyber issues

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • BrandenX8
    Branden X (@BrandenX8) reported

    @PokemonGoApp Let's see... What's my hell nah login steak ... 2 weeks? You're really making it easy to continue that -_-

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • smoran2424
    Shaun Moran (@smoran2424) reported

    @PokemonGoApp @NianticHelp yesterday was invited to remote raid (5th remote). Was asked to backout to get another player invited. Host tried to invite again, said I had hit my daily limit, but it was the same raid. Support gave me a pass back, but you should fix this issue!

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

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