Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 14
Chicago, IL 11
São Paulo, SP 8
Los Angeles, CA 8
La Voulte-sur-Rhône, Auvergne-Rhône-Alpes 8
London, England 7
Berlin, Land Berlin 6
Manchester, England 5
Phoenix, AZ 5
Brisbane, QLD 5
Hambach, ACAL 5
Madrid, Comunidad de Madrid 4
Paris, Île-de-France 4
Mumbai, MH 4
Hamburg, HH 4
Frankfurt am Main, Hessen 4
Munich, Bavaria 4
Bogotá, Distrito Capital de Bogotá 4
Varel, Lower Saxony 4
Novelda, Comunitat Valenciana 4
Clermont-l’Hérault, Occitanie 4
Brühl, Baden-Württemberg Region 4
Nanaimo, BC 3
Nice, Provence-Alpes-Côte d'Azur 3
Brooklyn, NY 3
Atlanta, GA 3
Winnipeg, MB 3
Milan, Lombardia 3
Vigo, Galicia 3
Montréal, QC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • feh_rick Fernando Henrique (@feh_rick) reported

    @poke_miners Its kinda curious to list pokemon go plus+ in this issue, since the device is not available to the public and was supposed to be lauched with pokemon sleep. Either sleep is close to launch or they just mean to list pokeball plus instead.

  • Jdpercussion Justin Daniels (@Jdpercussion) reported

    @stark_hornstein @PokemonGoApp I’m very confused, I get like two mons a minute. What’s the problem?

  • edalgard Elizabeth Dalgard (@edalgard) reported

    @playpokemon @PokemonGoApp I want to bond with my teenage son and he wants me to play Pokémon Go with him. I’m not really into video games, but I want to do something he loves with him. Problem is, I have no friends. Anyone want to friend me? My trainer code is: 2447 7266 8959

  • DkMo10 Dk Mo (@DkMo10) reported

    @PokemonGoApp I am having trouble logging to Pokémon go I have Wi-Fi and data it only goes to have way and says sight out and I don’t know password what do I do? Pls help

  • dhruvjyotideb Dhrubajyoti Deb 🍥 (@dhruvjyotideb) reported

    @craigmwright93 @PokemonGoApp may be you did something wrong ! Btw! You should directly report this issue to @NianticHelp

  • biomad2022 Rog Ag (@biomad2022) reported

    @Unt1tledLuke @DA_FLUFFFY @PokemonGoApp Im not bootlicking. And no one is being ableist. Thats your problem bud.

  • TheLoneWolfBlue BrePace🦩 (@TheLoneWolfBlue) reported

    @PokemonGoApp Hm, wish I wasn’t working during that time

  • keklar Mark (@keklar) reported

    @JreSeawolf @PokemonGoApp I figured, I just hate not recognizing spelling errors, lol

  • Char85787130 Char (@Char85787130) reported

    @PokemonGoApp I am having trouble updating the game for when every time I try to update it will say open and I fear I am either banned or will never be able to get my account back

  • FocusForte David Jeffers (@FocusForte) reported

    @TheUncleBob @WeissSc51785772 @PokemonGoApp Support has also told me that I should do an itunes backup on my Android to fix a cache issue... Support is not a trustworthy source at all. If it's not on the Niantic site it's not a real stance.

  • atreeckoYT Ningamer (@atreeckoYT) reported

    @PokemonGoApp I personally don’t have a problem with either Zacian or Zamazenta not being shiny. Look how long it took them to release Dialga and Palkia as a shiny! Hell even Rayquaza took years. Y’all need to be patient kmt

  • Toxic_Isley Isley (@Toxic_Isley) reported

    @PokemonGoApp Been playing since day 1 and still no incense after 3 days. They still working on releasing?

  • Monster_Ventura Monster_Ventura (@Monster_Ventura) reported

    @PokemonGoApp Fix ur game I wanna lucky trade from far !!!!

  • JreSeawolf JRESeawolf (@JreSeawolf) reported

    @barside2_mystic @PokemonGoApp This is certainly a pain for some players, but uh... pretty sure we've been due for another #HearUsNiantic over MANY issues for many months now. Unfortunately, many behind the last organized effort have little interest in organizing a new one now. 😕

  • NobleATL NOBLE ROCCSTAR (@NobleATL) reported

    This daily inscense thing aint working out @PokemonGoApp @NianticLabs

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