Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • vladochka_n Mystic🦋 (@vladochka_n) reported

    @ItsFleeceKing @Oscar74223637 @PokemonGoApp Also talking about other things is not an issue... it's called multitasking. Life doesn't stop because of one problem.

  • Waored Jeff (@Waored) reported

    @NianticHelp @PokemonGoApp pls fix your game. Pvp is unplayable always the app closes in a critical moment. Lag is annoying. You still saying about bonuses and others things and you doesn’t fix the app. Raid are bugged and unplayable. The music still bugged.

  • ToonLind grailofhiphop (@ToonLind) reported

    @PokemonGoApp Why ******** are such big companies too dumb to listen to their fanbase and fix their game?? I will never understand this

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @aaron_multach @PokemonGoApp If you have to trespass or enter extremely unsafe areas, those stops probably shouldn’t exist anyway. Just report them and problem solved...

  • Mike78278955 Mike (@Mike78278955) reported

    @PokemonGoApp After beating Giovanni in the A Seven Colored Shadow Quest before i was able to even try to catch Shadow Ho-Oh my game froze i had to restart the app and after re logging the balloon was gone and i have lost my chance to catch Shadow Ho-Oh fix your game

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @TinyGra78515619 @PokemonGoApp The range isn’t going down so low you have to be extremely close to others. I love my personal space and I never had issues being distant with the range that they are returning it to, which existed for the first 4 years of the game.

  • waumboll89 Yiipii89 🟡⚡️ TL50 ⚡️ (@waumboll89) reported

    @PokemonGoApp Are there any smart people out there working for Niantic? I couldn’t choose anything already after 2h the other Tweets went live and u started that poll when some parts of the world are sleeping. Very smart even when you say „choose wisely“. 🤦

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @DCresnjovec @PokemonGoApp Don’t stand in the middle if the road and you’ll be safe. Almost 4 yrs without the extra distance before the temporary change over this last 1 yr and I’ve not once had a standing near a road safety issue.

  • VRlSREZl muse of the baltimore ***** and not of twt (@VRlSREZl) reported

    @PokemonGoApp and please, PLEASE, listen to your disabled players. this is a massive accessibility issue, and it was one long before you increased the radius.

  • JohnathonMiran6 Johnathon Miranda (@JohnathonMiran6) reported

    @ItsFleeceKing @Oscar74223637 @PokemonGoApp Yes we ate excited and they also need to fix the fact that we can't skip raid rewards screen and the fading effect when you click on a pokemon

  • SeagullPvP Seagull (he/him) (@SeagullPvP) reported

    I want to point out that we have still not heard from @NianticLabs @PokemonGoApp on the major issues of the game, and that our voices of displeasure in regards to the upcoming changes has been heard. I have yet to open my app since that announcement, & I won't until we are heard.

  • Enriquelaguna19 Otro güey (@Enriquelaguna19) reported

    Dear @NianticHelp and @PokemonGoApp I wanted to publish this thread because the app has some serious issues that have to be solved. I used to play for a couple hours in my city but I stopped because of the flashes every time you click, run from or fast catch a pokemon 👇🏽

  • cellytron Sailor Cellytron (@cellytron) reported

    @Flashbulb17_ @EHeroLew @PokemonGoApp Turn on the news for 30 seconds and you'll see that they're not going away just because it's inconvenient for people. I'm sure as hell not enjoying this but it continues to be a problem.

  • poke_505 🌟 Poke (@poke_505) reported

    @PokemonGoApp Great event idea... but first, fix all the current bugs! It would be much enjoyable to play the event without the lag, crash and freeze @NianticHelp

  • DeathCab4Callie Death Cab for Callie (@DeathCab4Callie) reported

    @viral_Crystal Be good at wet lab work and should just quit for something that didn't require it, could have been used to ******* fix the problem. Instead, she had the ******* tech "watch" me. He didn't want to be there, and spent all day on woodworking websites, and playing pokemon go.

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