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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • rei_barker
    rei (parody of a parody) (@rei_barker) reported

    @PokemonGoApp It’s not patience, it’s forbearance. For anyone, wasting an entire day on rushed/broken mechanics that are marketed heavily is off putting - for the disabled/poor, it’s crushing.

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • TheUncleBob
    UncleBob (@TheUncleBob) reported

    @PokemonGoApp THIRD you have the ability to automatically add the bundle to player's accounts. Players who were logged in for the initial mess. Players who are in a particular geofenced area. Or, ****, every single player has dealt with this game's bugs, errors, and crashes. (4/rant)

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • IWalkAlone1998
    ImaginationExplore (@IWalkAlone1998) reported

    @R1ckyb0bby38 @PokemonGoApp So, in that case, I can release them without any issues if I'm able to access them again after 3 days?

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that.

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

  • GarrettRaith
    Garrett Raith (@GarrettRaith) reported

    @NianticHelp @PokemonGoApp Still having a serious login issue with Pokémon GO related to a glitched GO Battle League reward that locks me out of the game. I’ve contacted in-game support, but haven’t received a reply in 7 days despite multiple follow-ups. Please DM me and help.

  • hahahehehehooo
    Jack (@hahahehehehooo) reported

    @BCPOGO75 @ThatHollowGuy @PokemonGoApp Okay so instead of addressing the /additional/ issues Niantic caused by further misleading messages, your response is to scream at people, trying to force them to move on, instead of holding Niantic accountable? Geez you have an unhealthy obsession with this game or something-

  • Spyro91republic
    Spyro91republicdragonknight DUSRA (@Spyro91republic) reported

    @MMAGoddess @PokemonGoApp It’s ok go and enjoy but remember hypocrite is a fact but like I say buying tickets is not going to solve the problem of niantic. Those pases will be high rual players and disabilities we’ll be left behind so good luck and enjoy us we be behind and quit

  • daveyxcrocket
    not tom (@daveyxcrocket) reported

    @MikeNerdlaw @PokemonGoApp At this point im waiting for them to say the shiny is a error and wont happen.

  • BugCatcherSilva
    Bug Catcher Silva (@BugCatcherSilva) reported

    @PokemonGoApp Any chance for the standard bottle cap item, for use on pokemon with only one problem stat ?

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

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