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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • Kelmersfriend
    Kelmer (@Kelmersfriend) reported

    Now no 10km egg. We boutta have a problem @PokemonGoApp

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That’s the problem. I don’t know what coding they are using for Elite raids but it’s not working. My thought is that it’s the same coding for EX raids because they only pop up in EX gyms, so why not bring back EX RAIDS

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • E1ite_Yoshi
    F. Reese (@E1ite_Yoshi) reported

    @ArwinHeck @PokemonGoApp Or for some reason not having the Pokemon Trainer Club login page work on browser.

  • Vincent_81
    Ian vincent (@Vincent_81) reported

    @DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • PokerusJoe
    PoḱerusJoe (@PokerusJoe) reported

    @PokemonGoApp We knew this was gonna be bad in terms of price gouging, but $20 to fix one Pokémon? Ya’ll are so ******* money hungry it’s just sad at this point.

  • feebasXL
    feebasXL - TL50 (@feebasXL) reported

    @animefanatic781 @FREEZA9292 @PokemonGoApp i believe the issue was always the implementation of both? simultaneously increasing prices and a capping the amount was unnecessary. i feel the public would’ve had/would have a better reaction to one or the other

  • WitchKing171
    Spencer (@WitchKing171) reported

    @kevingray81 @PokemonGoApp My guy, that is part of the problem. We are limited to 5 remote raids a day and all of the rural community is screwed over. Stop crying about it? Stop being toxic and part of the problem

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn off adventure sync and don't spend money till they fix this game!

  • biomad2022
    Rog Ag (@biomad2022) reported

    @caughtbydaphne @PokemonGoApp They announced they were working on that long before they made this tweet.

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