Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1
Hamilton, ON 1
Portland, OR 1
Allendale, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeRommy romariio 567 (@LeeRommy) reported

    @PokemonGoApp Ok so permanently but am still waiting on next info, this not winning me over far from it. A good move yes they finally listen but hope this will propel them to address more issues the game has.

  • leahm926 leah matthews (@leahm926) reported

    is anyone else having a problem with @PokemonGoApp coins? my pokémon are returning from the gyms saying they’ve brought 50 coins yet it doesn’t come through? anyone know why this is or how i can fix it ? i’ve already deleted and reinstalled the app, and refreshed it. #pokemongo

  • Ericneedsabeer Eric ✪ (@Ericneedsabeer) reported

    @tymc03 @PokemonGoApp I have like 60, the distance was the problem, I'll use them the way they were designed.

  • norstar7620x TheNorStar (@norstar7620x) reported

    @PokemonGoApp Fix GBL, its been on the known issues page for a year

  • pkmnartographer PokemonARtographer (@pkmnartographer) reported

    @AndyGurtch @PokemonGoApp So while their reasons may or may not be mostly or even partly altruistic, I'd hope we can all at least agree that they're working towards making the game and entire experience better for all of us. And for that, I think we could all at least be kind about it, if not grateful.

  • gyualmighty Djel27 (@gyualmighty) reported

    @WonderWooDz @PokemonGoApp Not my problem if you took it as insult.

  • DankNDerpyGamer Dank 'n Derpy Gamer (@DankNDerpyGamer) reported

    @RichAugust @PokemonGoApp Saying "I think this is a problem for <reasons? isn't a tantrum throw in of itself - nor does it become one just because a lot of people come out to echo that sentiment. 😒

  • SombrerosPancho Sombreros De Pancho (@SombrerosPancho) reported

    @PkmMasterStefan @PokemonGoApp And that is something we call: your problem. You are in charge of your spending. Not a company

  • DobermanJocks Parker ➡️BLFC (@DobermanJocks) reported

    @SerebiiNet @PokemonGoApp is working again? For a rural player it has been 3 weeks of not being able to do anything. There are gyms on steep mountain-sides that couldn't be reached for a while, or I had to walk off trail to spin a Pokestop. It was insanity

  • AshleyP18073619 Ashley Parker (@AshleyP18073619) reported

    @XtrlDex @PokemonGoApp eh easier yes, lazy maybe? some safety issues here too

  • NatDoesNotExist Nat ℹ️❤️⚡🏠 (@NatDoesNotExist) reported

    @PokemonGoApp Don't know why people are already thanking Niantic after they actively ignored the community for so long on this one, tiny issue. We deserve better. #HearUsNiantic

  • Vocu Alex (@Vocu) reported

    @PokemonGoApp "From now on" This should have been done BEFORE the pandemic, and better not go away when the pandemic is over. I literally sit on top of pokestops and it says try again later or too far away, the extra range helped with these errors and lag.

  • arkanamaven Arkanamaven (@arkanamaven) reported

    @PokemonGoApp Well they have listened before except for lag they’ll never fix lag

  • barcegrego Barce Greg (@barcegrego) reported

    @PokemonGoApp @LEGENDSLima Well done, NOW FIX THE BUGS UN GBL

  • idislikestephen Stephen Thompson (@idislikestephen) reported

    @XtrlDex @PokemonGoApp It didn't do just fine! There was an annoying, persistent issue where you'd be standing on/at/near a stop or gym and lag would force you out of range. That problem persisted for three and a half years until one simple fix resolved it: increasing the radius.

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