Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 3
Bournemouth, England 2
London, England 2
Castleford, England 1
Monterrey, NLE 1
Santa Ana, CA 1
Orlando, FL 1
Ituzaingó, BA 1
Pontevedra, Galicia 1
Bègles, Nouvelle-Aquitaine 1
Reşiţa, Judeţul Caraş-Severin 1
Burwood, VIC 1
Sneek, fr 1
Cosoleacaque, VER 1
McKinney, TX 1
Saitama, Saitama-ken 1
Kidderminster, England 1
Phoenix, AZ 1
Chico, CA 1
Falkirk, Scotland 1
El Puerto de Mazarrón, Región de Murcia 1
City of Westminster, England 1
Kobyla Góra, Województwo Wielkopolskie 1
Viladecans, Catalunya 1
Brevik, Akershus fylke 1
Redmond, WA 1
Trieste, FVG 1
Fredericktown, MO 1
Butler, PA 1
Luton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • drwhoneverdies Rashaun Hann (@drwhoneverdies) reported

    @PokemonGoApp *sighs just more evidence you want the game to die a slow painful death. You clearly want one thing for your game. One where people go out and spend time playing it together and walking around being social. And that is all well and good if they can. So many can not.

  • TyAmongAnimals Ty (@TyAmongAnimals) reported

    My pokemon go app won't login. It just stay stuck about halfway on the loading screen. I uninstall and it works once. But as soon as I leave the app, it goes back to not loading in. @NianticHelp

  • Kenneth59820837 Kenneth W (@Kenneth59820837) reported

    @PokemonGoApp The way Niantic solving problems is different from normal. Trainers complained the legendary Pokémon encounter in go battle league is too hard to catch, then they just lower the encounter rate, so you won’t have too much chance to catch them

  • _TheMaverickk TheMaverickk (@_TheMaverickk) reported

    @PokemonGoApp ... have a life and still enjoy an in game event. Fix actual issues with the game, and make some of the pre-existing mechanics better instead of making the game actively more irritating, and harder to enjoy.

  • GotchaPokemonGO 𝐽𝑖𝑛𝑧𝑎𝐿𝑖𝑜𝑛 (@GotchaPokemonGO) reported

    About shortening the time of Pokemon GO Community Day. The problem for me is not the length of time, but the time of day. I would like you to have a free ticket system so that you can choose to participate in either the first three hours or the second three hours. #CommunityDay

  • ToastWight WightToast (@ToastWight) reported

    I have no problem with @PokemonGoApp 's decision as long as they change the name to Community Couple Hours

  • BrianPaulBuckle Brian Paul Buckle (@BrianPaulBuckle) reported

    @PokemonGoApp Sadly I’ll be asleep for this upcoming com day due to working permanent nights. At least when it was 11am-2pm I managed to get a couple of hours in. Now none. I played HPWU which had a 24 hour com day which was ideal for me #Niantic #NianticDidntHear

  • TyAmongAnimals Ty (@TyAmongAnimals) reported

    @NianticHelp My pokemon go app won't login. It just stay stuck about halfway on the loading screen. I uninstall and it works once. But as soon as I leave the app, it goes back to not loading in.

  • SimoneSclavi Simone Sclavi (@SimoneSclavi) reported

    @PokemonGoApp Fix the incense ... nobody wants another awful community day like the last one

  • jerrythebastard Jerry the Bastard (@jerrythebastard) reported

    @PokemonGoApp 5%, eh? Now do “% of players in the first 3 hours vs the last 3” and “% who played 3 cumulatively, but broken up over the 6hr window”.

  • JTLang2299 Trey (@JTLang2299) reported

    @PokemonGoApp Niantic, what is your f**king problem? Why do you continually do s**t we don't ask for, and ignore what we do ask for? I do not know a single person who asked for a *reduced* event duration, and it's horsesh*t that you're telling media that we did. Answers. NOW.

  • benzmomepch Benzmomepch (@benzmomepch) reported

    @PokemonGoApp Fix the mind **** you refer to as go battle league. Your algorithms for matches are unfair, your bots are overpowered, and the weak connection at crucial points is anything but random. A billion dollar company owes its CUSTOMERS better

  • nwojoey17 joe rubino 📱 (@nwojoey17) reported

    @PokemonGoApp @NianticLabs why would you reduce the community day from 6 hours to 3. Most of the time I’m at work. You are NOT listening to anyone. Stop messing with things that are not broken.

  • thalassarche 🌖 starbird sings ✨ (@thalassarche) reported

    @PokemonGoApp And I can’t even rely on incense to meaningfully increase my chances in the 3hr window, at the slow rate it’s at. The last Community Day was pretty miserable, and I hoped things would be reconsidered. Apparently they were- the wrong things, in the wrong direction. Disappointed.

  • D4V3N07715 D4V3N07715 (@D4V3N07715) reported

    @PokemonGoApp Don’t have a problem with three hours for a comm day. But I did have a mild panic attack trying to imagine a tour day with a three hour limit!

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