Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • 7GHPAVF9kIQIR1t 徐智翔 (@7GHPAVF9kIQIR1t) reported

    @PokemonGoApp Please solve this problem!! Many Taiwan players stuck at Go Tour mission 6/9 【walk with your pet to get 1 candy】 because the rule 【40km limited per day】 so many player can't complete the mission.

  • Ravioli__Bandit Dan its now the Journey’s End (@Ravioli__Bandit) reported

    @justin02350 @PokemonGoApp Takes a higher intelligence to realize niantic doesn’t read your tweets. Still too slow to figure that out?

  • Templar_Mercy Mistress Templar Mercy (@Templar_Mercy) reported

    @heyyow6381 @PokemonGoApp I don't see what you are complaining about. What's the issue?

  • Jess_Costello90 Jess Costello (@Jess_Costello90) reported

    @deepbluedogsb @PokemonGoApp I'm having the same issue, iv walked multiple pokemon and it's not registering candy.. this is screwed up

  • dolo_domi DoloDomi (@dolo_domi) reported

    @Ex0usT @PokemonGoApp Of course no problem

  • IMarks93 Mark van Kleef (@IMarks93) reported

    @brad23517790 @eolai13 @PokemonGoApp Had a friend login? Spins stops to check if they work, if not you're softbanned, takes up to 2 hours

  • pikerel Pikerel Pete (@pikerel) reported

    @NianticHelp Hi! I'm stuck on the Pokemon Go Tour:Johto (6/9) My Magikarp buddy isn't registering the 1KM 'Earn a Candy walking with your buddy". Can you please suggest a fix? I've tried swapping buddies and I deleted and reinstalled the app too.

  • NeoSmoke Shady Jelle (@NeoSmoke) reported

    @PokemonGoApp What a horrible experience it is so far. Playing at probably 15 fps with a ton of network errors and people not getting my raid invites. Battery is draining twice as fast on brand new 1000 euro phones. Spawns from incense are not visible unless you tap on a wild pkmn first... WTF

  • inkylucy Lucy (@inkylucy) reported

    @NianticHelp @PokemonGoApp my buddy isn't gaining candy which means i cannot complete tasks and i can't finish a collection badge this is a serious issue

  • fluxmeslowly Claude Remains (@fluxmeslowly) reported

    @PokemonGoApp Not one trainer battle in sight since we started playing. Not to mention slow spawn rate.

  • Mehrinness Mehrinness (@Mehrinness) reported

    @thelostsoul83 @Joey_Judgement @PokemonGoApp Or working, cause working exists

  • TheUndeadKeeper Hazmat_20 (@TheUndeadKeeper) reported

    @PokemonGoApp Guys I'm having trouble finding a flying gym trainer for the second event mission it's just not showing up for me help???

  • AvacadoRecycled Recycled Avacado (@AvacadoRecycled) reported

    I managed to go so fast while walking Pokemon go told me to slow down

  • BrittA2211 Toss a Coin to Your Photographer (@BrittA2211) reported

    @NianticLabs @NianticHelp @PokemonGoApp I am not getting Smeargle photobombs - so I can't finish the collection challenge. I've never missed a collection challenge. Fix this.

  • inkylucy Lucy (@inkylucy) reported

    @NianticHelp @PokemonGoApp still not fix for not receiving my items to evolve pokemon how can i finish my collection challenges when i don't have the items

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