Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1
Herford, NRW 1
Lyon, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • runtyrawr runtyrawr (@runtyrawr) reported

    @NianticHelp I'm searching support here, 'cause the support inside the app sucks, i wrote to niantic support 'cause i have issues with reedeming code (from the gcc collab with pokemon go), i have 3 code "Error Redeeming Code", niantic support told me to ask gcc support

  • scuffed05 Scuffed05 (@scuffed05) reported

    @matthia72594484 @PokemonGoApp I meant in PvP, Registeel is already a broken Pokémon in PvP so the shadow bonus is gonna be even worse lol

  • salennie Sarah Lou (@salennie) reported

    @PokemonGoApp Australian here. I’m having so much trouble with errors, and then the wrong Pokémon being transferred when doing a multi transfer…so I’m left with the crappy 1 star ones. One of the research reward pokemon fled, which isn’t supposed to happen. It’s all a big mess.

  • JustANimrodPoGo ****** (Drip Lapras) (@JustANimrodPoGo) reported

    @PokemonGoApp Very, very mixed on the concept of new shinies boosted in raids/eggs. Completely good feature on its own, but if every new shiny becomes next to impossible to find in the wild that's a big problem.

  • andreluzandylux ANDRÉ LUZ & ANDY LUX (@andreluzandylux) reported

    @PokemonGoApp Give a rise to the trainee. He's working really well.

  • Simp4Manyanya ZA⭐️ Santa manya 🦃 (Red eyes boot act arc) (@Simp4Manyanya) reported

    @PokemonGoApp fix 2-5 make it 11-5

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp No one cares bring back 6 hour community days fix incense and bring back 1 remote raid pass a week

  • StitchingSteph Steffi 🏳️‍🌈 (@StitchingSteph) reported

    So it's @PokemonGoApp's classic C-Day and surprise, playing with pokemon for the snapshot isn't working anymore. 🤬 This app used to be fun... not so much anymore.🙄

  • bslbsl3 bslbsl (@bslbsl3) reported

    @mewfan42 @PokemonGoApp it was not exactly a guess. In the infographic, Niantic used the shiny symbol in Tynamo spotlight. This time it was an error but there were cases (bergmite as a recent example) that Niantic spoiled a shiny release in monthly posts

  • Poochface Lynn R (@Poochface) reported

    @NianticHelp This is getting ridiculous now. Yesterday, I pinned 51 postcards in Pokemon Go and only 10 registered in my Regions. I've lost out on hundreds since the Vivillon challenge started yet you're ignoring my problem. Others facing same issue! Help needed urgently.

  • zimon1997 Clutchturnip97 (@zimon1997) reported

    @TrainerDaasC @PokemonGoApp Start with deleting useless ****, shinies that you'll never have someone asking for. Legendaries you'll never use or get anyone to trade with. Hat pikachus that you don't need a 100 of. Pokémons that you pile up but never get time enough to trade. Your hoarding is the problem.

  • GutierrezFromCR Adrian Gutierrez Ramirez (@GutierrezFromCR) reported

    @PokemonGoApp is there an issue with the gifts from pokestops? I haven't receive a single gift from the last 20-25 stops I've spinned. Sorry if there's a mispelled, not sure if it's "spinned" or not.

  • Mattysmith86 Matthew J. Smith (@Mattysmith86) reported

    @NianticHelp I am having serious issues logging in this week. Several times it is taking me more than an hour to log into Pokémon Go. And on top of that, Pokemon Go hasn't counted any of the 50 km I have run this week. Endgame support will not help. Please help me!

  • gravelpt Patti Gravelle (@gravelpt) reported

    @PokemonGoApp #goldship2014. Get your app fixed! N the middle of a remote battle and bam-it’s gone! 2 many other problems to mention but I’m almost ready 2 DELETE! #pokemonSucksRightNow

  • JuanGrande386 JuanGrande386 (@JuanGrande386) reported

    @DaanDtox @GladionNOMERCY @PokemonGoApp I mean thats the problem with most of the whiners here. They want to sit on there *** all day and not actually "GO".

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