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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • dgen_gmer
    DgenGmer (@dgen_gmer) reported

    @Miloticladyyyy @PokemonGoApp In the mainstream pokémon games, those bottle caps are used for pokémon that don't have maximum stats or Hondo stats. So you can artificially fill them up to pose as good as a hundo so it's for boosting. Like say you have a shiny Pokemon with half-assed stats, you can fix them.

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • Bossuk3
    Bossuk (@Bossuk3) reported

    @DemonEmperorV @knowhereOrThere @PokemonGoApp Maybe I should not use big words as your obviously having trouble concentrating. You should put your phone down and maybe sit in a dark room for a while. Poor little boy

  • r3mnar
    Chrisñ (@r3mnar) reported

    @PokemonGoApp umm when I logged in just now, I got a message saying my streak was broken and now my progress on Mystic Heroes special research stage 3 is reset, even though none of the steps require to do anything "in a row" Did something break?

  • DevinMcWilliams
    Devin McWilliams (@DevinMcWilliams) reported

    @PokemonGoApp @NianticLabs I completed the play with my buddy but it’s not giving me the reds it’s saying I didn’t complete it plz fix this

  • GarrettRaith
    Garrett Raith (@GarrettRaith) reported

    @NianticHelp @PokemonGoApp Still having a serious login issue with Pokémon GO related to a glitched GO Battle League reward that locks me out of the game. I’ve contacted in-game support, but haven’t received a reply in 7 days despite multiple follow-ups. Please DM me and help.

  • Oldirish007
    león mac🇮🇪👍 (@Oldirish007) reported

    @BLO0DYSMILES @PokemonGoApp And hopefully one day the community can have a genuine input on the game. Or at least feel appreciated and respected. I am well aware this has not been their forté, I would say the same for admitting an error and apologising. Even though there has been many more go unmentioned

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • rei_barker
    rei (parody of a parody) (@rei_barker) reported

    @PokemonGoApp It’s not patience, it’s forbearance. For anyone, wasting an entire day on rushed/broken mechanics that are marketed heavily is off putting - for the disabled/poor, it’s crushing.

  • Jorisjuhhh1
    Jorisjuhhh (@Jorisjuhhh1) reported

    @ZyoniK_ @jultar4001 Adding Feather Dance to Pidgeot's move pool did make every game crash, so nothing is free of glitches Totally do agree with your point that Niantic should focus on Pokémon Go. It's a great game that I have enjoyed for 7 years. Please don't ruin it @NianticLabs 🙏 #PokemonGOApp

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