Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @Maserati777 @NianticHelp @PokemonGoApp Why not just fix it quickly?

  • MHoltmanns M. Markus Holtmanns (@MHoltmanns) reported

    @poppa0187 @PokemonGoApp How about not open global trading but only global trading with lucky friends. That would be cool. But then again the problem with regional Pokémon...

  • sofieJo97053553 Morbbus (@sofieJo97053553) reported

    @PokemonGoApp @NianticHelp Did you know you’ve got so many bugs in your game it’s not even worth playing it anymore. Apart from the ones you’ve acknowledged a lot of players are suffering from consecutive first strike warnings and you don’t even care looking into that issue. Shame on you.

  • roqaby Pictured: Oikawa's Impact (12+1) (@roqaby) reported

    @NianticHelp Hi, I had a problem with Pokemon Go recently. I used a lucky egg to open gifts and reach ultra friend with someone but I never got the popup screen. It only showed up 2 days later, obviously when I no longer had the lucky egg, so I lost plenty of XP

  • rotoloma Antonieta (@rotoloma) reported

    @PokemonGoApp I can't play. App is not working since last night. I have try everything.

  • SamuelBureau6 Samuel Bureau (@SamuelBureau6) reported

    @PokemonGOfr @PokemonGOfr @PokemonGOfr reconnect on my main but nothing was working on it. But everything was working well on a different account. Here is my pokemon go code that I found on my last tweet to find friends : 9817 5843 4953

  • MichaelLJohns17 Michael L. Johnson (@MichaelLJohns17) reported

    @PokemonGoApp @PokemonGoApp @NianticHelp Stop putting out new events and fix the glitches in the game!

  • Malx1017 Alex Marino (@Malx1017) reported

    @CGorway @NianticHelp @PokemonGoApp I'm having the same problem too. I've had my buddy in my party when taking over enemy gyms. The hearts are not appearing, even when using them as the attacker.

  • Leehamlol LEEHAM (@Leehamlol) reported

    @NianticHelp Hello there, my Pokemon Go Account, LeehamVEVO, was compromised by someone. I normally use Facebook to login to my account however I was logged out upon opening the app today and couldn't gain access through that login process. Please help me regain access!

  • evansmash75 Invad3rWaffle (@evansmash75) reported

    @johnhanke Can you please reply or acknowledge the constant ongoing issues on pokemon go. The current bug issues and the events have been a complete let down in my opinion. Why should people continue to fund your company with the lack of communication and understanding

  • charlene_hios Charlene E Hios JD (@charlene_hios) reported

    @alec_moop @PokemonGoApp Read a report they are having another issue there

  • sofieJo97053553 Morbbus (@sofieJo97053553) reported

    @Spex_Mercy @PokemonGoApp Last day on fourth ban here, will probably start fresh with a fifth tomorrow. @NianticHelp You have to forward this to your developers now so they can fix it.

  • SteliosMykonia1 dj s real a (@SteliosMykonia1) reported

    @heisenberg5911 @NianticHelp @PokemonGoApp The same problem also the weak connection all the time with good connection is very annoying I have lost too many matches because the screen froze

  • AndrewKoz88 Andrew Kozlowski (@AndrewKoz88) reported

    @PokemonGoApp How about just focusing on fixing the many issues screwing your player base over instead trying to milk us for more money with these crappy raids.

  • PreciseNebula Jynx'd on Furlough ❄🏳️‍🌈 (@PreciseNebula) reported

    @PokemonGoApp Shame the Team Rocket part of this event is broken

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