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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ourinhos, SP 1
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, I hope just terminated this pogo game if Niantic don't want to fixed problem occurred and not making the game smooth. I know Niantic is multi-millionaire then so what. Only addicted players play pogo game.

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • GarrettRaith
    Garrett Raith (@GarrettRaith) reported

    @NianticHelp @PokemonGoApp Still having a serious login issue with Pokémon GO related to a glitched GO Battle League reward that locks me out of the game. I’ve contacted in-game support, but haven’t received a reply in 7 days despite multiple follow-ups. Please DM me and help.

  • joevember88151
    Joevember (@joevember88151) reported

    @NianticHelp @PokemonGoApp can you please fix the adventure sync issue or at least list it on known issues !!!

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • cata_catalin0
    Catalin VM (@cata_catalin0) reported

    @JasonCardinal9 @PokemonGoApp Because Niantic is now focusing on the next big thing. They got enough money from Pokemon GO. Now they working on the next big thing with Capcom: Monster Hunter Now.

  • OvrEdge
    OvrDEdge (@OvrEdge) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp Not just east coast, we had issues where there were no raids around for 2 and 5. It was all on 11 which I couldn't make due to work.

  • MichaelMania76
    MichaelMania76 (@MichaelMania76) reported

    Anyone else having problems signing into Pokémon Go? @NianticHelp @PokemonGoApp

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp and that's why things keep breaking too much rushing from the community does it not make sence to give it some time to actually fix stuff instead of constantly demanding content

  • InsaneArt247
    Antonio (@InsaneArt247) reported

    @MichaelMania76 @NianticHelp @PokemonGoApp Same here also cant signin to pokemon tcg pocket either

  • aradosin
    aradosin ( Marc Arthur) (@aradosin) reported

    @PokemonGoApp Im having issues on my account when trying to power up my pokemon. Its been happening for 3 days now and I have tried reloading the app to see if it fixes the issue but nothing seems to work.

  • randyhoar
    Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • GHZ33_BEAT
    Ghz33 (@GHZ33_BEAT) reported

    @PokemonGoApp The game stopped working for no reason, i'm from Italy

  • senorkro
    Rusty Shackelford (@senorkro) reported

    @ReFa @SpoofinAlly @PokemonGoApp Same in Seattle last year, no issues at all

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