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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DSTheBest2477
    DSTheBest (@DSTheBest2477) reported

    Anyone else randomly get their #PokemonGOApp uninstalled? Went out and did the Stunfisk event, my phone died and when I got back to charge my phone app was uninstalled. And when I reinstalled it didn't ask for login info, it just logged in

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @JHomes15 @PokemonGoApp “For the radius issue you had to stand practically on top of the stop in order to spin it” Push that lie 👍

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • E1ite_Yoshi
    F. Reese (@E1ite_Yoshi) reported

    @ArwinHeck @PokemonGoApp Or for some reason not having the Pokemon Trainer Club login page work on browser.

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ComicVito92 @PokemonGoApp I'm not even bothering. I'm 99 percent sure they can't fix what they broke the last two times.

  • SummerSurfBreak
    Jon Cooper (@SummerSurfBreak) reported

    @MadduxBrent @MikeNerdlaw @PokemonGoApp That's the problem is that this fatso spams the same thing again just to stay relevant, not doing anything to support the community, and paying Niantic the big bucks.

  • wawanthopare
    irwan rasyid (@wawanthopare) reported

    @JelleDhoore @PokemonGoApp I am so sorry about what happened to you but I know a guy who can help. Blake_cr4ck on Instagram,is the best in relation to any cyber issues

  • randyhoar
    Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • keklar
    Mark (@keklar) reported

    @PokemonGoApp We all had issues, it was a mess

  • Frankschoo1
    Frankschoo (@Frankschoo1) reported

    @saltydawg067 @ScrubLordYT_ @PokemonGoApp There weren't issues. It was only the first timezone.

  • Missingno_Mastr
    Missingno. Master (@Missingno_Mastr) reported

    @PokemonGoApp Elite Raids have consistently been broken in some way every single time you've done them. Test your damn features before rolling them out, GMT+13 is not your test dummy time zone. Also, THIS is your concern when we as a community are all screaming at you about remote raids?

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • CarinaNorrman
    Carina Norrman (@CarinaNorrman) reported

    @adroman100 @PokemonGoApp My problem is the doubled price…

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

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