Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • xDVx19 xDVx (@xDVx19) reported

    @FPSticksPoGo @PokemonGoApp @NianticLabs I wonder how many players are submitting their battle logs? We want the fix but some don’t want to do their part to help

  • PokeGoFan1979 Sean Aka SLUDDY14 TL 50 (@PokeGoFan1979) reported

    @PokemonGoApp Are the rumors true that there is an issue with Permits with Seattle in Person go fest and that is why tickets going on sale is delayed? Also, follow up, is it true alternate locations are being looked at including Denver, Orlando, Phoenix and Chicao?

  • Jason2890PoGo Jason2890 (@Jason2890PoGo) reported

    @BadAtGamesLuke @WallowerPoGo @PokemonGoApp I think it’s broken down into 0.5 second increments to give the game the illusion of taking place in real time while making things easier to process server-side. I think what we’re seeing now in terms of gameplay is what happens when they try to have the game autocorrect (1/2)

  • Boss_B97 BossB (@Boss_B97) reported

    @PokemonGoApp hey chief why is it every time I click on a Pokémon my screen turns white and app closes? It was working properly yesterday. I've uninstalled and reinstalled the app and cleared the cache.

  • BadAtGamesLuke LukeValor2k 🌞🏕 (@BadAtGamesLuke) reported

    @Jason2890PoGo @WallowerPoGo @PokemonGoApp I feel like they would also rather keep gbl with the issues than get rid of it as they like the feature and the type of gameplay produced and the large audience that play it, enough that they will ignore the issues to keep it running

  • kiannezra elsha (@kiannezra) reported

    @PokemonGoApp @NianticHelp my husband and my son cannot login into the google account. Why?

  • Idrial_Skelos Jurane (@Idrial_Skelos) reported

    @WallowerPoGo @PokemonGoApp Nothing more disgusting that losing an already positive battle just cuz lag, issues and players spamming charged moves too fast.

  • DanOttawaPOGO DanOttawa (YouTube) (@DanOttawaPOGO) reported

    @WallowerPoGo @PokemonGoApp If only it was just fast move issues

  • Jason2890PoGo Jason2890 (@Jason2890PoGo) reported

    @BadAtGamesLuke @WallowerPoGo @PokemonGoApp it winds up causing major problems in the form of desync, losing fast attacks, etc. Their battle system isn’t designed to bounce back from small lag spikes. (2/2)

  • BadAtGamesLuke LukeValor2k 🌞🏕 (@BadAtGamesLuke) reported

    @Jason2890PoGo @WallowerPoGo @PokemonGoApp I agree, i think the main issues are that every phone has a different frame rate, not completely designed with the intention of online gaming while a switch or 3ds, there soul intention is to play games online and offline, so the online pvp may never be a system without issues

  • alaskalute Adam Bryant (@alaskalute) reported from Anchorage Municipality, Alaska

    @PokemonGoApp @NianticHelp I’m having some issues with allowing the app to access my contacts on my iPhone. Would you be able to help me with this?

  • hdez_david_ David Hernadez (@hdez_david_) reported

    @leonardouriel14 @PokemonGoApp fix it!!!!

  • TuscaChetes8 TuscaChetes (@TuscaChetes8) reported

    @WallowerPoGo @PokemonGoApp In my solitude on Tatooine i have been thinking how i could explain to regulars the issues with we have been dealing regarding pvp. Closest thing i have come is two people playing on a N64, both with broken controllers trying to make them work while playing agaisnt each other.

  • Jason2890PoGo Jason2890 (@Jason2890PoGo) reported

    @BadAtGamesLuke @WallowerPoGo @PokemonGoApp I mean, at that point if there are just unfixable issues, they’d either have to redesign the entire battle system from scratch or give up on GBL entirely. I hope it doesn’t come down to that. For how terrible GBL is currently, the concept of it is fun at its core.

  • CurvyShorty3191 TheKristenator (@CurvyShorty3191) reported

    @Matoshi_Go @NianticHelp @PokemonGoApp I uninstall and reinstall it daily due to these same problems. Tired of it but like it enough to keep playing

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