Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterTotya MasterTotya (@MasterTotya) reported

    @ben12_ @LukeSkybuilder @PokemonGoApp It will be when mewtwo will be available on kanto event...hardcore players, who don't care about the money, can do 100 raids a day easy with premium passes, no problem, vs my 1-2 free raids,don't you think this is an advantage? But as I see, you're not interested in any arguments

  • smalltalkhood rob (@smalltalkhood) reported

    @herronspov IK SPEEL POKEMON GO I THINK THATS THE PROBLEM

  • lunaabigail2017 Luna (@lunaabigail2017) reported

    @MrBacon13874589 @PokemonGoApp They call it... RNG... 🙄 But it's on purpose, they're seem to be tons of people with the same problem.

  • john_w_strange John Wayne Strange (@john_w_strange) reported

    @PokemonGoApp @NianticHelp @NianticLabs having some trouble completing the secrets of the jungle research. I've found 0 Meowth balloons and im worried since the event ends in two days. With these kind of rates I wont be able to complete the research.

  • SkittlesFancy Fancy Skittles (@SkittlesFancy) reported

    @DisneyGamer_ @PokemonGoApp My first two balloons were meowth, I believe they were supposed to for other people too, some peoples games messed up or something, bring the problem up with @NianticHelp and hopefully they can help your game.

  • Rhys08840666 Yin Sharker (@Rhys08840666) reported

    @beebo293 @therealjasachu @PokemonGoApp The fact they are coming every 6hrs like normal isn’t the issue. It’s the fact they are meant to be appearing and yet a lot of people haven’t seen 1 in 2days worth of balloons now. The spawn rate of them is nowhere near what it was the last time it was here.

  • Roman58524442 Roman (@Roman58524442) reported

    @PokemonGoApp I ONLY RAN INTO ONE OF YOUR SHITTY BALLOONS IT IS ******* IMPOSSIBLE TO COMPLETE THIS QUEST FOR SOOO MANY PEOPLE NIANTIC GET OFF OF YOUR *** AND FIX THIS NOW

  • Shaydex_ Shaydex_ (@Shaydex_) reported

    Hey, @NianticLabs @PokemonGoApp Please fix your game. Meowth Balloons have not appeared for me once in this whole event. I don’t know whether or not the Meowth Balloons will stay after, but this is outrageous. The special research will be literally impossible if they don’t stay.

  • Alkaizer1987 Andrew Collins (@Alkaizer1987) reported

    @YoIAmAbel @NianticHelp @PokemonGoApp Not many care, why? because Meowth balloons barely come at all and it's every 6 hours? Well some people are busy working or eating and they miss it, it should be once every 1 hour.

  • laurabakker028 🏳️‍🌈Laura🏳️‍🌈 (@laurabakker028) reported

    @PokemonGoApp there seems to be a glitch where it doesn't register that I took a snapshot of my Pokémon. After I take a picture it saves it to my camera roll, but the app keeps loading and doesn't register it. Does anyone know Any way I can fix this?? Thanks!

  • xtye_ Tyler (@xtye_) reported

    Pokemon Go players: "Not enough storage hurdur!" Under 900 total Pokedex entries and a 3k or 4k storage capacity... Not enough space due to the players having hoarding problems. Guarentee you aren't using every single Pokemon you have...

  • outthedoorSWAT swat (@outthedoorSWAT) reported

    @www_pokeball_dk @PokemonGoApp Unlikely! The only way you'd get it is 296 rare candy XL or walking it for 29,600+ candies. Kind of a broken system, especially since it's allowed in GBL

  • uktenawolf . (@uktenawolf) reported

    @NianticHelp @PokemonGoApp Can you just improve the spawn? Two days passed and I didn't see any Jessie and James in the game I can't complete de mission that way Looks like a lot of people around the world has the same issue

  • peaxhybaby666xo April (@peaxhybaby666xo) reported

    @PokemonGoApp can you please fix the Mewoth balloons??? i haven’t seen a single besides the first one that pop ups in almost 24 hrs???? wtf

  • BigZ261 BigZ26 (@BigZ261) reported

    @PokemonGoApp @NianticLabs guys there appears to be an issue I haven’t seen a Jessie and James balloon in 48 hours there might be a glitch going on

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