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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • CarinaNorrman
    Carina Norrman (@CarinaNorrman) reported

    @adroman100 @PokemonGoApp My problem is the doubled price…

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp basically they need time to fix **** expecting them to snap their fingers and automatically fix everything is just not possible

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • gamingfan234
    Gamer 42 (@gamingfan234) reported

    A THREAD #PokemonGO @PokemonGoApp @NianticLabs I have been playing Pokemon Go since 2018, and I am also someone with severely debilitating mental issues, meaning it's hard for me to get out much. I have to go through a lot of things just to walk around and play the game.

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • Darth_Burnius
    DarthBurnius 🐀 (@Darth_Burnius) reported

    @LoneBoygo @PokemonGoApp No, they just finally went back over their logs to see how many raided in person and found all the errors.

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....

  • DevinMcWilliams
    Devin McWilliams (@DevinMcWilliams) reported

    @PokemonGoApp @NianticLabs I completed the play with my buddy but it’s not giving me the reds it’s saying I didn’t complete it plz fix this

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that.

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp That goes back to your mental issue you admitted to earlier p, leads into forgetfulness 👍

  • EliteslayerX
    Ryoga Rocket (@EliteslayerX) reported

    @E1ite_Yoshi @PokemonGoApp I've encountered the same error. What's going on, Pokemon Go?

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

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