Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • calamitydarling A Very Merry Calamity (@calamitydarling) reported

    I redownloaded Pokemon GO but I couldn't remember my login info so I'm bby all over again, getting excited over finding Sandshrews😭

  • RandleTheAnimal Anthony Stempuzis (@RandleTheAnimal) reported

    @PokemonGoApp @NianticHelp I got an error and got kicked out of the gym, didn't let me back in and took my raid pass. Could you guys help me out?

  • jaysfan1723 jays (@jaysfan1723) reported

    @LNDsAzaray @WallowerPoGo @PokemonGoApp The main problem is getting the candy for all of them.

  • hishnash hishnash (@hishnash) reported

    @primalanomaly @9to5mac @benlovejoy As it is for fortnight the market is `all gamers` and apple is a tiny % of that market. They only type of gaming company that would be able to possibly get apple into an issue would be Pokemon Go as that is only playable on mobile devices with cameras (so phones).

  • antonio_mencos Antonio Mencos (@antonio_mencos) reported

    @PKSparkxx @PokemonGoApp @NianticHelp I always solved that issue by just throwing it farther back and harder idk

  • DeanBoudreau Dean🎤 of COMPOSIT🕹🎮 (@DeanBoudreau) reported

    Hey @PokemonGoApp / @NianticLabs - I'm sure you've heard, but Aerodactyl is non-catchable right now in game and seems to be spawning more often in this new event, so maybe it's time to fix the problem? :P They're too high up and the pokeballs can't reach them.

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @JordanBaglio @PokemonGoApp So you want them to make it easier to give you a handout basically instead of you getting better? If 2 can do it then it proves you with a group of 4-5 or so should have no problem. U can remote invite more in also.

  • signed_off_M Maria (@signed_off_M) reported

    @PokemonGoApp Aerodactyl is broken, please fix it or take it out of the game!

  • obarium Logan (@obarium) reported

    @NianticHelp Can you fix the position of Aerodactyl in @PokemonGoApp please? It is a HUGE nightmare just to hit it with a pokeball

  • mudchueary 🐱Mudchueary🐶 (@mudchueary) reported

    @PKSparkxx @PokemonGoApp @NianticHelp It’s been an issue for a couple months now. It was since win 5 raids tasks were aerodactyl. Supposedly it’s on their fix list :/

  • armored_cookie ArmoredCookie TL 50 (@armored_cookie) reported

    @AlexMurray33 @NianticHelp @PokemonGoApp It’s a known issue unfortunately

  • D_JeyFresh Junior (@D_JeyFresh) reported

    @PokemonGoApp @NianticHelp hey what’s going on with these new raid bosses? I just lost 3 remote passes, that I bought coins for on Reshiram and my son lost them on Zekrom. When we tried to catch them each time it froze, said network error and kicked us out. *Part 1*

  • Kinanakinaa Theys and gays💕🏳️‍🌈 (@Kinanakinaa) reported

    God, i really hate the ******* speed some pokemon go at. They run so slow. Yet Pokemon Lets Go never had that type of problem.

  • PoGoShin108 PoGoShin108 (@PoGoShin108) reported

    @Burlingtonfotos @PokemonGoApp @NianticHelp They acknowledged this issue to me months ago. Still not fixed.

  • VGMike7 VGMike7 (@VGMike7) reported

    @Edison_Rizki_P @PokemonGoApp It worked. But switching to AR mode every time I encounter one is a pain. I shouldn't have to do this extra step just to catch a pokemon just because Niantic doesn't know how to program models properly. They need to fix this ASAP. It's very annoying.

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