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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • GHZ33_BEAT
    Ghz33 (@GHZ33_BEAT) reported

    @PokemonGoApp The game stopped working for no reason, i'm from Italy

  • r3mnar
    Chrisñ (@r3mnar) reported

    @PokemonGoApp umm when I logged in just now, I got a message saying my streak was broken and now my progress on Mystic Heroes special research stage 3 is reset, even though none of the steps require to do anything "in a row" Did something break?

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • smoran2424
    Shaun Moran (@smoran2424) reported

    @PokemonGoApp @NianticHelp yesterday was invited to remote raid (5th remote). Was asked to backout to get another player invited. Host tried to invite again, said I had hit my daily limit, but it was the same raid. Support gave me a pass back, but you should fix this issue!

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • BrandenX8
    Branden X (@BrandenX8) reported

    @PokemonGoApp Let's see... What's my hell nah login steak ... 2 weeks? You're really making it easy to continue that -_-

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn of your adventure sync and don't waist money on this game till they fix it.

  • Myck59320134
    Myck (@Myck59320134) reported

    @PokemonGoApp We all had problems with your broken raids #HearUsNiantic

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • Jorisjuhhh1
    Jorisjuhhh (@Jorisjuhhh1) reported

    @ZyoniK_ @jultar4001 Adding Feather Dance to Pidgeot's move pool did make every game crash, so nothing is free of glitches Totally do agree with your point that Niantic should focus on Pokémon Go. It's a great game that I have enjoyed for 7 years. Please don't ruin it @NianticLabs 🙏 #PokemonGOApp

  • Vincent_81
    Ian vincent (@Vincent_81) reported

    @DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.

  • feebasXL
    feebasXL - TL50 (@feebasXL) reported

    @animefanatic781 @FREEZA9292 @PokemonGoApp i believe the issue was always the implementation of both? simultaneously increasing prices and a capping the amount was unnecessary. i feel the public would’ve had/would have a better reaction to one or the other

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

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