Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Jared_Fong03 Jared Fong (@Jared_Fong03) reported

    @NianticHelp I have been trying to log into my account and I get the message: “Unable to sign in please check that this pokemon go account exists...” I contacted support and they got back to me, but the email address they said was linked to my account isn’t mine. Any tips?

  • mike_walter_bot mike_walter_bot (@mike_walter_bot) reported

    Pokemon Go so you know my **** appointment bag has a huge hole in the United States would get fix….

  • MarciaPenney Marcia (Mar c aa) (@MarciaPenney) reported

    @JacquitaGasp @PokemonGoApp @NianticHelp I had the same problem!! It’s so frustrating!!

  • JdredMp JDred_MP (@JdredMp) reported

    @Gamerkonks @DanielScott1986 @PokemonGoApp Sounds like you're an apologist. Read up on stockholm syndrome. The fact that you are even using GO as a PvP platform screams addiction issues and a serious lack of self worth in your own time invested.

  • r2i2b2u2 Ribu Hyanki (@r2i2b2u2) reported

    @LittleMousa @PokemonGoApp You can always leave or not engage with grunt if you not open the pokestop . Unless you are talking about the overlapping of Pokemon and pokestop if then try from sideways I understand it could be a issue . If it is glitch for you record and post under @NianticHelp .

  • ETriton17 EllieTriton17 (@ETriton17) reported

    @NianticHelp @NianticLabs @PokemonGoApp If conditions are not better in Texas by Saturday, is there an option for a make-up. Many people have no power, no water, trouble finding gasoline and food.. hard to think all of that will be resolved by Saturday. Please let us know.

  • HappyZebra2037 Yeah, I know. Not a clown, but the entire circus. (@HappyZebra2037) reported

    @hairyvegetables @PokemonGoApp Hey dude, I just tried this app called Pokémon GO Raid Party and it works pretty good. It tends to crash a lot though.

  • ADAMATION Adam (@ADAMATION) reported

    @PokemonGoApp Why did you make shiny broken heart Spinda only available to spoofers? I’ve only seen the task 7 times in almost 4 days.

  • BRich14 Brandon Rich (@BRich14) reported

    @MrsTolryn Honestly, I'm the same way. In this case, the comment was something along the lines of "Stockholm syndrome... Addicted to pokemon GO... You have a problem if you use GO for PVP..." I dunno it was just extremely aggressive and assholish

  • JacquitaGasp jacquie says #FreeBritneySpears (@JacquitaGasp) reported

    @PokemonGoApp @NianticHelp remote raids are not working. Every time I try to join it uses the orange pass and says I need to walk closer. I do have remote passes.

  • unobstructedpic Cynthia Sullivan (@unobstructedpic) reported

    @PokemonGoApp Is there an issue with remote raid passes or is just me that when I try to Join a remote raid it won’t let me use a remote pass

  • Hero2N0ne Hero (@Hero2N0ne) reported

    @PokemonGoApp 5 gyms around me and the only random raids to spawn for 3 days are Mega Pidgeot and Munna! In case you forgot, a world pandemic is going on... so, are you trying to promote us being unsafe? Fix the raid spawns.

  • bevan_phillips Bevan Phillips (@bevan_phillips) reported

    @PokemonGoApp please fix the pvp connect error Battle i use a 4G network with around 20mbps and WiFi with 30mbps and i still get a connection error i can't barley attack and my Pokemon is already dead kinda annoying af please fix this issue.

  • Miknuhij Jihun Kim (@Miknuhij) reported

    @PokemonGoApp @NianticHelp This happened to me several times since the last update. The only way to fix this is to restart the app. But by the time I restart it, the raid join time runs out and I can't join them. Can you look into this?

  • RavenSkyewalker RavenSkyewalker (@RavenSkyewalker) reported

    @PokemonGoApp Oh well, I'll be failing at the Valentine's Day collection event, because I can't get a freakin' Umbreon or Latios. There's a day left, but I'll be working, and the raid invitation system is pretty bad. Just fed up now.

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