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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • r3mnar
    Chrisñ (@r3mnar) reported

    @PokemonGoApp umm when I logged in just now, I got a message saying my streak was broken and now my progress on Mystic Heroes special research stage 3 is reset, even though none of the steps require to do anything "in a row" Did something break?

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • MannyCFC26
    manuela matern (@MannyCFC26) reported

    @pokemongoappuk When are you going to sort the adventure sync issue? Mine has not worked for weeks! I'm not allowed to have my phone on at work, walking 10,000 steps every day. Yet you are not acknowledging the issue!! #PokemonGOApp

  • Dev29250908
    Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • UberGailer
    UberGailer 🇳🇱 (@UberGailer) reported

    @Josh777f @PokemonGoApp Oh don't be surprised... Adventure sync has been broken for weeks... Walked alot.. went to Elise, went to the beach... walked 17 km last monday... credited for 0.

  • MichaelMania76
    MichaelMania76 (@MichaelMania76) reported

    Anyone else having problems signing into Pokémon Go? @NianticHelp @PokemonGoApp

  • BugCatcherSilva
    Bug Catcher Silva (@BugCatcherSilva) reported

    @PokemonGoApp Any chance for the standard bottle cap item, for use on pokemon with only one problem stat ?

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp Why am I getting so many blank screens since the last update? Rocket Grunt encounters and combat with trainers locks up the app. Please fix this bug!

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp Yes you’ve already told us about your brain issues 👍

  • ETriton17
    EllieTriton17 (@ETriton17) reported

    @PokemonGoApp @NianticHelp WTH? Resetting progress on special research? When will you fix this? Why do you all always mess something up??!! So annoyed by your continued incompetence. You don't care about your player base at all.

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

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