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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Paris, Île-de-France 10
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
Assis, SP 1
Évron, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • feebasXL
    feebasXL - TL50 (@feebasXL) reported

    @animefanatic781 @FREEZA9292 @PokemonGoApp i believe the issue was always the implementation of both? simultaneously increasing prices and a capping the amount was unnecessary. i feel the public would’ve had/would have a better reaction to one or the other

  • E1ite_Yoshi
    F. Reese (@E1ite_Yoshi) reported

    @ArwinHeck @PokemonGoApp Or for some reason not having the Pokemon Trainer Club login page work on browser.

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • MayuTanukibi
    Tanukibi (@MayuTanukibi) reported

    @PokemonGoApp Where is Stunfisk? Truble? You were usually trouble. When resolve any that? I hope yours.

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp That goes back to your mental issue you admitted to earlier p, leads into forgetfulness 👍

  • irvitism
    caillou braillou 🥬 (@irvitism) reported

    @Ivy89SE @DavidSDevlin @PokemonGoApp i'm disabled. my friends are disabled. we want to play f*cking pokemon go. what's your solution, buddy? btw, working with disabled people will never make you disabled - we're wary of people like that

  • Jay4392
    Ghost4392 (@Jay4392) reported

    @PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home

  • bdore89
    Brian Dore (@bdore89) reported

    @PokemonGoApp FIX REMOTE RAIDS BACK TO THE WAY THEY WERE!

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • BagelJammy
    Jammy Bagel (@BagelJammy) reported

    @PokemonGoApp @pokemongoappuk @NianticHelp Why on earth is this on a time limited research, where if we count up, this quest is NOT possible unless you already have pokemon that you've been working through getting buddy hearts with already, otherwise, unless you had 7 poffins,

  • RealTurkC
    MOAT (@RealTurkC) reported

    @FilipazzoJ @PoGoMiloUK @PokemonGoApp There’s no error about the start/end times. Start date and end date are NOT on the same day. lol

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

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