Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • MyNameIsJonas13 🥈Jen 🥈 (@MyNameIsJonas13) reported

    @mizunotsubasa @PokemonGoApp @NianticHelp Same issue. Glad to know it’s not just me. Can anyone share how to fix it?

  • DaniGeorge_ Dani (@DaniGeorge_) reported

    @PokemonGoApp my buddy system has been broken since new update and I can’t play with any buddies / feed / or take photos without it errors popping up and crashing my game

  • Arcanael3 Arcanael (PkmGO Level 40 x 7) (@Arcanael3) reported

    @KCP_Sterls @NianticHelp @PokemonGoApp Close and reopen the app, usually this error occurs when trying to make a purchase right after logging in with an account.

  • Abyshure Abyshure Skywalker (@Abyshure) reported

    @NianticHelp @PokemonGoApp I couldnt complete my level 44 requirement task because of a bug. I made my daily 25 GBL combats but the game only counted 18. Can you fix this please. I meant to reach 44 today.

  • _ManofKent_ Man of Kent (@_ManofKent_) reported

    @NianticHelp Are there known issues with purchasing tickets for the Mr Mime event in Pokemon Go! The shop just goes to a white screen and won't let me do so. I have refreshed the game data and restarted the app!

  • AlesiaMarieeg AlesiaMarieeg (@AlesiaMarieeg) reported

    @PokemonGoApp You need to stop charging people for certain Pokémon. You guys are getting greedy and its still A pandemic and here you are charging people so they can unlock pokemon. You should be ashamed of yourself. Ive been paying out of my *** just to pay again. FIX IT

  • Snooorger någe (@Snooorger) reported

    @PokemonGoApp Can someone explain why shop doesn’t work and how to fix it?

  • morrisronald96 🐼 PANDA DISORDER 🐼TL 44 (@morrisronald96) reported

    Realy want this issue resolved... please allow jessee and james balloons to count as deffeated grunts again like they have in the past.... i realy need these grunts for the level 44 chalenges and im plagued by jessee and james @NianticHelp @NianticLabs @PokemonGoApp

  • NicolleKennelly Nicolle (@NicolleKennelly) reported

    @CakeNutrition @NianticHelp @PokemonGoApp I've had the same problem for days! Eventually resorted to having to uninstall/reinstall the app whenever I want to buy a ticket 🙄 A one-off uninstall was never enough

  • CrochetMom65 Valerie (@CrochetMom65) reported

    @NianticHelp @PokemonGoApp My thing is that I send issues, then made to feel like I'm at fault, come here then find out, it's a known issue. Rather frustrating.

  • pokemontrnr Pokemon Trainer (LVL 40) (@pokemontrnr) reported

    @NianticHelp @PokemonGoApp I am unable to purchase the ticketed events - is anyone else experiencing this problem?

  • peaxhybaby666xo April (@peaxhybaby666xo) reported

    @sonnydyer94 @JordanGuilliams @PokemonGoApp no but they increased the chance of them appearing. 48 hours and not a single Meowth balloon. i’m not the only one who has a problem with it. get off my ***.

  • KashiHasRisen Kashi (@KashiHasRisen) reported

    @PokemonGoApp Is there a way to fix this? I went on the app to buy the new ticket and it keeps going blank for the mr. Mime ticket and the tour ticket. Is there a reason on why this is happening? @NianticHelp is there a way this can fix or a solution behind it? If so can you please let me know

  • ItsJustRios jpeg.JOE (@ItsJustRios) reported

    @PokemonGoApp u gotta chill on those prices, covid n all , not much income, bring that Mr mine ticket down to a $1 an I'm down to buy ... but not for $8.... we already paid 12 for the kanto... fix yo self before yo break yo self hah

  • Yennysmind Yenny (@Yennysmind) reported

    @NianticHelp @PokemonGoApp So Jessie and James special research is another one I will not be able to complete because the GO Snapshot is still not registering pictures. Any chance you will fix it anytime soon?

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