Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • CaLi_Solo_720 CaLi (@CaLi_Solo_720) reported

    @PokemonGoApp #HearUsNiantic what about the issue of the community wanting to know about pokestop/gym spin distance

  • ElleRen31 Lauren Gibson (@ElleRen31) reported

    @PokemonGoApp Did you know? People are upset with you over the PokeStop distance changes? Maybe instead of writing fluff tweets like this you should try to fix what was obviously a severe lack of judgement considering *gestures at everything going on with Covid*

  • norstar7620x TheNorStar (@norstar7620x) reported

    @PokemonGoApp I'm looking forward to Niantic fixing their game. Too many known issues have been left unresolved. Remember Pidgeot is still banned. Even the last shutdown of GBL didn't take this long. #nianticfixyourgame

  • finlaena Fin (@finlaena) reported

    Mom has gotten into Pokemon Go and now if I’m not working, I’m having to drive people around for this dumb game. I wish they’d all drop it, but tbbh I’m sick of Pokemon in general now. Only time I can draw/play vidya now is around bedtime RIP lmao

  • andrewmacari Andrew Macari (@andrewmacari) reported

    @PokemonGoApp Normal I would have purchased and supported the event, but now I don’t spend in game. Never gonna spend anymore $$ on this broken game.

  • shadow_1804 \(^▽^)/🍃 (@shadow_1804) reported

    I remember pokemon go like it was yesterday. 😭 I really wish my internet signal was strong enough to play it. It was so frustrating 😕 I remember going to the zoo and missing so many cause my internet wasn't working 😢 I mean I did manage to catch one. A rattata.

  • LonkFromATL LonkFromATL (@LonkFromATL) reported

    @PokemonGoApp Did you know? Attempting to appease players with new "cuter" animations instead of addressing the stop distance issue continues to be yet another slap in the face. You'd rather spend time on that than addressing the one thing that is frustrating everyone. Fix it don't put it off!

  • BadiehY BadiehYT (@BadiehY) reported

    @PokemonGoApp hey do you mind fixing a bug that makes it so you cant use quick moves/charge moves after blocking with a shield or even without? Ive had 3 games in 1 set where i literaly couldnt press the charge moves nor use quick moves.. Pls fix it,im losing my mind

  • DanTheWildBird1 DanTheWildBirdMan (@DanTheWildBird1) reported

    @PokemonGoApp Fix the distance already! Geez!

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp So I just complained about scrolling. So normal scrolling is broken. It moves a line of pokemon at a time. The little arrow way of scrolling is now ULTRA fast, it's TOO FAST to scroll and see pokemon. This seriously needs a look @NianticHelp

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @Attept3 @AutumnLovell4 @PokemonGoApp It is not 130 feet distance. It's about 20 feet tops. Major problem. The game is almost unplayable. Many stops are on private property or dangerous intersections etc. Safety should matter to a game company. #HearUsNiantic

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp Just curious did you @NianticHelp change the way scrolling works? When trying to "quickly" scroll or just scroll it barely moves. I restarted game and it's still a very slow line hy line scroll. I know other things like animations of friends screens now take 4ever but scrolling?

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp Did you know scrolling through pokemon is practically unusable? Regular way is now too slow. The arrows are too fast. Why did you mess with the speed? So many little things are making me thing a nice long break from the game would be a good choice! I can save money & frustration!

  • LonkFromATL LonkFromATL (@LonkFromATL) reported

    @PokemonGoApp Did you know? Attempting to appease players with new "cuter" animations instead of addressing the stop distance issue continues to be yet another slap in the face.. Your rather spend time on that than addressing the one thing that is frustrating everyone. Fix it don't put it off!

  • simplynocturne Nocturne ✧ (@simplynocturne) reported

    Regarding Pokemon Go, I still can't login via Pokemon Trainer Club. My account isn't even banned wth

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