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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 11
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • ChewingGumFox
    The Red Fox 🦊 (@ChewingGumFox) reported

    @PokemonGoApp Speaking of paw prints. Did you ever fix the nearby pokemon system from when pokemon go first came out?

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that.

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • smoran2424
    Shaun Moran (@smoran2424) reported

    @PokemonGoApp @NianticHelp yesterday was invited to remote raid (5th remote). Was asked to backout to get another player invited. Host tried to invite again, said I had hit my daily limit, but it was the same raid. Support gave me a pass back, but you should fix this issue!

  • InsaneArt247
    Antonio (@InsaneArt247) reported

    @MichaelMania76 @NianticHelp @PokemonGoApp Same here also cant signin to pokemon tcg pocket either

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • Switchlover101
    Ana (@Switchlover101) reported

    @PokemonGoApp POKEMON GO IS DOWN PLEASE FIX! IT KEEPS SAYING NETWORK ERROR EVERY TIME I GET ON THE APP! IT ALSO WON'T LET ME LOG IN EITHER!

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

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