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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Meylan, Auvergne-Rhône-Alpes 1
Drancy, Île-de-France 1
Oslo, Oslo 1
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp and that's why things keep breaking too much rushing from the community does it not make sence to give it some time to actually fix stuff instead of constantly demanding content

  • DSTheBest2477
    DSTheBest (@DSTheBest2477) reported

    Anyone else randomly get their #PokemonGOApp uninstalled? Went out and did the Stunfisk event, my phone died and when I got back to charge my phone app was uninstalled. And when I reinstalled it didn't ask for login info, it just logged in

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • alex92ionut
    💯✨AlexInstinctTM✨💯 (@alex92ionut) reported

    @PokemonGoApp Hello pokemon go, i just open my game after 3 years of inactivity and unfortunatelly i am banned but i dont know why, can you help me with this issue?

  • feebasXL
    feebasXL - TL50 (@feebasXL) reported

    @animefanatic781 @FREEZA9292 @PokemonGoApp i believe the issue was always the implementation of both? simultaneously increasing prices and a capping the amount was unnecessary. i feel the public would’ve had/would have a better reaction to one or the other

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • IWalkAlone1998
    ImaginationExplore (@IWalkAlone1998) reported

    @R1ckyb0bby38 @PokemonGoApp So, in that case, I can release them without any issues if I'm able to access them again after 3 days?

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • aradosin
    aradosin ( Marc Arthur) (@aradosin) reported

    @PokemonGoApp Im having issues on my account when trying to power up my pokemon. Its been happening for 3 days now and I have tried reloading the app to see if it fixes the issue but nothing seems to work.

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • SummerSurfBreak
    Jon Cooper (@SummerSurfBreak) reported

    @MadduxBrent @MikeNerdlaw @PokemonGoApp That's the problem is that this fatso spams the same thing again just to stay relevant, not doing anything to support the community, and paying Niantic the big bucks.

  • fluffy_pup
    fluffy pup 🇺🇦🌻🇬🇧 (@fluffy_pup) reported

    @q_tabunne @MYSTIC7 I’ll go 1-4 odds on that there will be technical issues with Go Fest and throw away apology from Niantic regarding a make up day or a few raid passes for the new 5* raid boss. Given @PokemonGoApp previous events. 0 coins & 0 $/£ spent since remote raid nerf!

  • Darth_Burnius
    DarthBurnius 🐀 (@Darth_Burnius) reported

    @LoneBoygo @PokemonGoApp No, they just finally went back over their logs to see how many raided in person and found all the errors.

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