Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • iyell4 iyell4 (@iyell4) reported

    @ShnyHoney @NianticLabs @PokemonGoApp Seems like a money-priorities problem.

  • SLIMTENSITY James (@SLIMTENSITY) reported

    A full day of radio silence from @NianticLabs @PokemonGoApp @NianticHelp despite the wall of complaints & requests to fix the PokeStop interaction distance. Listen to the players and revert it ASAP. Don’t buy coins. Keep tweeting & posting. #PokemonGO

  • PkmMasterStefan PkmMasterStefan - TL264 (930millXP) (@PkmMasterStefan) reported

    @ChanceH62686463 @dfa3011 @PokemonGoApp I’m not going to go ahead and agree with what this guy replied, but that would’ve been an issue for you regardless of whether this spin interaction distance debacle was happening. Unfortunately, no amount of reading will ever guarantee a shiny, and have to realize it’s gambling.

  • ellameno Tommy Rae @ Go Team Venture! (@ellameno) reported

    Hey @NianticLabs @PokemonGoApp it's horrible that you're taking away the accessibility disabled players had asked for BEFORE the pandemic. Many Pokestops weren't even accessible to people with mobility issues. Not to mention how kids could finally play from their hospital beds!

  • ZackStein94 Zack Stein (@ZackStein94) reported

    @PokemonGoApp Where I live, there's a restaurant that is my backyard. It use to be a PokéStop. Usually when I had no problems with it. Today I went to spin it and it said to far and need to go closer or something like that. Why?

  • TheEpic1_ftw Andrew Courts (@TheEpic1_ftw) reported

    @NianticHelp @NianticLabs @PokemonGoApp Look I dont normally tweet like this, but the Pokestop radius going back is a huge step backwards for #PokemonGo The extra pokestop range fixed the frustrating GPS drift problem and made the game more smooth and playable in more places.

  • GGains15 GangsterPokemonGains15 (@GGains15) reported

    @PokemonGoApp Everyone post tweets and comment saying this: #NoMoreMoneyNiantic They will fix it if we don’t give them money

  • Miragedzero Genesis Rhapsodos (@Miragedzero) reported

    Sorry @NianticLabs done with pokemon go until you fix your recent **** up with the double distance removal.

  • _danpar Daniel (@_danpar) reported

    Like many others, I'm gonna stop playing Pokemon Go for the indefinite future. Sure, it's upsetting that the QoL changes they made for COVID are gone because they made the game easier, but my decision is mostly out of my disappointment that Niantic has been silent on the issue.

  • 1SinQueen -`ƙαtɦєᴙσíɳє´- 🇹🇹 (@1SinQueen) reported

    unrelated but did anybody have the problem of Pokemon go crashing at the loading screen 😭😭 i just want to see my Jolteon 😟

  • unwanteddoggy1 unwanteddoggy (@unwanteddoggy1) reported

    @PokemonGoApp Theres an bug in the game today at 9:07 est everything is fleeing for me and idk about anyone else and i lost 2 shinys because of the bug i hope you guys fix it and dont worry about the shinys :)

  • sonicblast18 sonic blast (@sonicblast18) reported

    @thetrainerclubb Already uninstalled. Fix this, @PokemonGoApp @NianticLabs

  • all_nostalgic AllThatsNostalgic (@all_nostalgic) reported

    @CaptainRaygun31 @NianticLabs Yeah I feel bad for everyone hopefully they get it all worked out and they fix it if people stop playing I'm sure Pokemon go will listen but if people keep playing they're not going to listen.

  • kali31337 Kali Neil, MPH (@kali31337) reported

    @PokemonGoApp Except if you're bored at home you can no longer stay home if you're in the US when you change your distance requirements. Fix it now #thepandemicisntover

  • Tdracovin Tantus Narivan Dracovin (@Tdracovin) reported

    @PokemonGoApp hey, the reduced pokestop distance is really bad. I have already encountered issues that I'm right next to a stop or gym, and it doesn't work. I'm also a player that has played a lot in the last year. I live in an area where walking to pokestops is not feasible.

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