Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • KevynPM Kevyn with a Y (@KevynPM) reported

    @NianticHelp In Pokemon Go on the Finding Your Voice special research, step 4, trying to claim the encounter for (catch 30 species) makes the screen go white and lock up. Can't get past it. Can't finish the research now. Please fix.

  • Mike72618927 Mike (@Mike72618927) reported

    @PokemonGoApp My son all of a sudden can not sign in to his Niantic kids account. Authentication issue. I can sign into mine on his phone and can sign into his account from my phone. Can someone help us out here?

  • scappie Duskie2000 (@scappie) reported

    @PokemonGoApp. Incense not working? wtf

  • xiancochran xian (@xiancochran) reported

    @PokemonGoApp app crashed in a raid waiting room and when I logged back it ate my remote raid pass. please fix this, I paid money for it.

  • nianticscam Niantic0support (@nianticscam) reported

    @amzor_cen @justin02350 @PokemonGoApp Legendaries would not pose an issue in gym defense. There are too many other mons that are better for gym defense than any of the legends would be.

  • mik0469 Michael (@mik0469) reported

    @PokemonGoApp The timed research includes go battle league? If that's the case that you fix the go battle league so that people can't cheat on it anymore

  • GrimlyGO Grimly (@GrimlyGO) reported

    @PokemonGoApp Maybe it can use that intelligence to fix your game :0

  • nekosIayer nicole. (@nekosIayer) reported

    @NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I cleaned the phone, uninstalled the game and reinstalled it, but nothing changed. What should I do?

  • Batman8264 mike howell (@Batman8264) reported

    @4TheBattles @PokemonGoApp How does this help my gameplay issues. Missing pokemon from multiple generations, battle league doesn't work, lag kills raids... but go on and make a buck and affirm you care nothing of the community

  • nekosIayer nicole. (@nekosIayer) reported

    @NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I rebooted the game, uninstalled and reinstalled it, cleaned the storage, but nothing changed. What should I do?

  • Turquoisemoss Turquoise Moss (@Turquoisemoss) reported

    So glad the Zarude I found in pokemon Go can't be withdrawn into sword and shield due to a fake error nintendo created for no reason, guess I should stop playing pokemon go then since it's so useless huh #pokemon #PokemonGO

  • PlansLikeASound Burger King (@PlansLikeASound) reported

    @PokemonGoApp Any chance you can fix the lag in your servers? Or are you garbodors too busy putting lame hats on pokemon? Go Battle Lag is unplayable #trash

  • brian56306474 brian (@brian56306474) reported

    @HaasTheeBoss @chared64 @PokemonGoApp off topic, I agree the weather portion is spotty. Lately its been good for me, but very annoying when a mechanic is obviously not working right for 2 days straight. It should be close every couple of hours. 50 mph winds, obviously windy, on the coast might be windy all the time?

  • awpplejuice A J (@awpplejuice) reported

    @PokemonGoApp fix yo game, I was in a raid. Used a remote raid pass, and I was in a legendary raid. Once my Pokémon died, I got kicked out by an error…smh

  • MKU3075 めかちく(COMMS CLOSED: 6/6) (@MKU3075) reported

    Not two but three. I'm not working as an officer in that other organization but that also takes my time since I have to hang out playing Pokemon Go with the other officers to build relationships with them (and also increase popularity).

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