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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Kalessin64
    Kalessin64 (@Kalessin64) reported

    @GrantNAlex @PokemonGoApp @NianticLabs I think the main problem now is that its not 5 won remote raids/day, its 5 started raids. If you are kicked out when raid starts, game freeze or you fail the raid and have to re-invite, all those attempts are counted against the 5/day

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • Sigilynk
    Rae Sigilynk @ please patch Sonic Origins (@Sigilynk) reported

    @maxigregrze @NianticHelp @PokemonGoApp God that's terrible. I can't think of any other mobile game that's so bad at compensation and apologising for errors

  • ZenonKarr
    When do I not see you? ✨💚 (@ZenonKarr) reported

    @PokemonGoApp @NianticLabs @NianticHelp excuse me fix adventure sync! You wanted people to go and now adventure sync is busted??

  • Chugoldenboy
    Angel E. Herrera (@Chugoldenboy) reported

    @manwithouteyes @PokemonGoApp Because unlike other Timezones their Elite Raids were locked. Niantic did a Make Up the next day and again they were locked They were affected twice and the rest had mostly connectivity issue. Reason their making a Make up next month

  • irvitism
    caillou braillou 🥬 (@irvitism) reported

    @Ivy89SE @DavidSDevlin @PokemonGoApp i'm disabled. my friends are disabled. we want to play f*cking pokemon go. what's your solution, buddy? btw, working with disabled people will never make you disabled - we're wary of people like that

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • biomad2022
    Rog Ag (@biomad2022) reported

    @poke_fan_92 @PokemonGoApp See? There you go again. You want them to do something. Problem is they aren't. So if they come out and address it and say "we have seen your comments about the changes and we are not doing anything" are you going to be ok with that? Or are you going to be upset about it?

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • MichaelMania76
    MichaelMania76 (@MichaelMania76) reported

    Anyone else having problems signing into Pokémon Go? @NianticHelp @PokemonGoApp

  • MannyCFC26
    manuela matern (@MannyCFC26) reported

    @pokemongoappuk When are you going to sort the adventure sync issue? Mine has not worked for weeks! I'm not allowed to have my phone on at work, walking 10,000 steps every day. Yet you are not acknowledging the issue!! #PokemonGOApp

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • MayuTanukibi
    Tanukibi (@MayuTanukibi) reported

    @PokemonGoApp Where is Stunfisk? Truble? You were usually trouble. When resolve any that? I hope yours.

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp That goes back to your mental issue you admitted to earlier p, leads into forgetfulness 👍

  • RachelR95874800
    Rachel Rees (@RachelR95874800) reported

    @PokemonGoApp why has the price increase I have medical issues so walking isnt easy now cost more to get in game raid passes that sucks

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