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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Chugoldenboy
    Angel E. Herrera (@Chugoldenboy) reported

    @manwithouteyes @PokemonGoApp Because unlike other Timezones their Elite Raids were locked. Niantic did a Make Up the next day and again they were locked They were affected twice and the rest had mostly connectivity issue. Reason their making a Make up next month

  • keklar
    Mark (@keklar) reported

    @PokemonGoApp We all had issues, it was a mess

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • CarinaNorrman
    Carina Norrman (@CarinaNorrman) reported

    @adroman100 @PokemonGoApp My problem is the doubled price…

  • tittertatter69
    tw@ (@tittertatter69) reported

    @PokemonGoApp catching shaymin is broken for me its a white screen

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • imcrazy08
    imcrazy08 (@imcrazy08) reported

    anyone else's @PokemonGoApp adventure sync feature NOT working? #PokemonGO @NianticHelp

  • Myck59320134
    Myck (@Myck59320134) reported

    @PokemonGoApp We all had problems with your broken raids #HearUsNiantic

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ComicVito92 @PokemonGoApp I'm not even bothering. I'm 99 percent sure they can't fix what they broke the last two times.

  • rei_barker
    rei (parody of a parody) (@rei_barker) reported

    @PokemonGoApp It’s not patience, it’s forbearance. For anyone, wasting an entire day on rushed/broken mechanics that are marketed heavily is off putting - for the disabled/poor, it’s crushing.

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn of your adventure sync and don't waist money on this game till they fix it.

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • hans0165
    Hans (@hans0165) reported

    @ZAGrrl @NianticLabs @PokemonGoApp We should not underestimate this company… they are up to something and are very focussed on money… No way this is a car crash accident… I bet they have a plan with all this….

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