Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • leowyatt42 Jonathan (@leowyatt42) reported

    I think what pokemon go has done today is terrible why make your game less fun and make it where people who are in lockdown or who are not able to access pokestops now can't. Its wrong and I hate to say until you fix it you will not get any more money from me if ever again

  • SavageSwine Scrupulous Swine 🔜Megaplex (@SavageSwine) reported

    @RubyCanine @NianticLabs @PokemonGoApp Bro, this has LITERALLY BASICALLY been my biggest problem today. I've been pissed about it

  • sonicblast18 sonic blast (@sonicblast18) reported

    @thetrainerclubb Already uninstalled. Fix this, @PokemonGoApp @NianticLabs

  • ShnyHoney Kristie 💋✨ (@ShnyHoney) reported

    @QuidIsMeFriend @NianticLabs @PokemonGoApp Sorry you have real life problems that prevent this! I hope you can get it taken care of

  • socialdiem Laura Henriques (@socialdiem) reported

    @PokemonGoApp So predictable of you to fix things that don’t need to be fixed. Covid cases are back up and now you’re concerned about how far I need to be from spinning a disc? Incredible. Since the discount on go fest you guys have just been on a money mission. #dobetter

  • Miragedzero Genesis Rhapsodos (@Miragedzero) reported

    Sorry @NianticLabs done with pokemon go until you fix your recent **** up with the double distance removal.

  • not_aura_master Not Broccoli (@not_aura_master) reported

    @LegacyPsk9999 @NianticLabs @PokemonGoApp But other than that, the models already exist. In GO, a different costume will already call the model Pikachu_07 or whatever. And yeah, that might cause some issues, because Pikachu _01 would be different in GO and HOME, so sure it's not THAT easy...

  • marraseven marraseven (@marraseven) reported

    @zdot74 @PokemonGoApp i did but im level 25 you have a problem with that

  • CrimsonMiw CrimsonMIW (@CrimsonMiw) reported

    @PokemonGoApp The pandemic is NOT over. New strains of covid are still getting found out. Sure it’s not as bad. When you can’t agree as a nation to or not to wear masks the problem won’t go away. You guys need to bring back double distance URGENTLY. You got praised for pandemic innovations.

  • not_aura_master Not Broccoli (@not_aura_master) reported

    @LegacyPsk9999 @NianticLabs @PokemonGoApp I get not adding the sponsored ones. That's a intellectual property mess, and that makes sense. So that means, no Niantic Pikachu, no clothing brand Croagunk or whatever. Most are generic just bow ties and such, but Still could be an issue.

  • tonylewis Tony Lewis ♏️ (@tonylewis) reported

    @PokemonGoApp voicing my opinion on the new pokestop distances… they suck fix it go back to the old distances

  • all_nostalgic AllThatsNostalgic (@all_nostalgic) reported

    @CaptainRaygun31 @NianticLabs Yeah I feel bad for everyone hopefully they get it all worked out and they fix it if people stop playing I'm sure Pokemon go will listen but if people keep playing they're not going to listen.

  • LegacyPsk9999 LegacyPSK (@LegacyPsk9999) reported

    @not_aura_master @NianticLabs @PokemonGoApp … You can just keep them in home and not adding them in every future games but just in few if this is the problem. All in all they are inexcusable and spit on the collectors. Half of Pokémon player base is made by collectors. The other half is players that like battles

  • gottagofasttttt Cool Cat (@gottagofasttttt) reported

    @PokemonGoApp FIX THE POKESTOP DISTANCE

  • Tdracovin Tantus Narivan Dracovin (@Tdracovin) reported

    @PokemonGoApp hey, the reduced pokestop distance is really bad. I have already encountered issues that I'm right next to a stop or gym, and it doesn't work. I'm also a player that has played a lot in the last year. I live in an area where walking to pokestops is not feasible.

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