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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • SnowrooAUS
    Snowroo (@SnowrooAUS) reported

    @PokemonGoApp I’m +10 and we still had issues ffs

  • dgen_gmer
    DgenGmer (@dgen_gmer) reported

    @Miloticladyyyy @PokemonGoApp In the mainstream pokémon games, those bottle caps are used for pokémon that don't have maximum stats or Hondo stats. So you can artificially fill them up to pose as good as a hundo so it's for boosting. Like say you have a shiny Pokemon with half-assed stats, you can fix them.

  • GHZ33_BEAT
    Ghz33 (@GHZ33_BEAT) reported

    @PokemonGoApp The game stopped working for no reason, i'm from Italy

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • Dev29250908
    Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • keklar
    Mark (@keklar) reported

    @PokemonGoApp We all had issues, it was a mess

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that.

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • biomad2022
    Rog Ag (@biomad2022) reported

    @manwithouteyes @PokemonGoApp There really werent that many issues outside of that area

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Fitzgeezy20
    Liam (@Fitzgeezy20) reported

    @PokemonGoApp What “patience”? We’re sick of this **** & you keep doing it. These pissy little make ups with the same issues & your poor excuses for free boxes aren’t gonna cut it. We’re 7 yrs in to the game, sort your **** out.

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • TheUncleBob
    UncleBob (@TheUncleBob) reported

    @PokemonGoApp THIRD you have the ability to automatically add the bundle to player's accounts. Players who were logged in for the initial mess. Players who are in a particular geofenced area. Or, ****, every single player has dealt with this game's bugs, errors, and crashes. (4/rant)

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