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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
Whitman, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • randyhoar
    Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • _Yellowned_
    Yellowned (@_Yellowned_) reported

    @PokemonGoApp Fix raids! Nothing you do will fix the damage you’ve done to this community but if you revert now you might save a good chunk of the community, but if you can’t see that’s it’s crumbling right now you guys are 100% delusional.

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check.

  • irvitism
    caillou braillou 🥬 (@irvitism) reported

    @Ivy89SE @DavidSDevlin @PokemonGoApp i'm disabled. my friends are disabled. we want to play f*cking pokemon go. what's your solution, buddy? btw, working with disabled people will never make you disabled - we're wary of people like that

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • AJHP_
    AJHP (@AJHP_) reported

    @PokemonGoApp Fix remote raids ... #HearUsNiantic They won't listen so spoof hack your hearts out.

  • GHZ33_BEAT
    Ghz33 (@GHZ33_BEAT) reported

    @PokemonGoApp The game stopped working for no reason, i'm from Italy

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • GadgetGuyNC
    Don Bowman (@GadgetGuyNC) reported

    @PokemonGoApp Really??? I think everyone had issues at the beginning of each hour. What a joke.

  • pixieslovecrows
    Pixieslovecrows (@pixieslovecrows) reported

    @biomad2022 @manwithouteyes @PokemonGoApp I'm EST and had a ton of issues. One in my group never got into any of the 3 raids we tried to do. The first and 3rd raid froze for everyone. We had to spend the first 10 minutes trying to get the raid to load. The 3rd raid we all lost our passes.

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • Valor_237
    𝕍𝕒𝕝𝕠𝕣 ✪ (@Valor_237) reported

    @MikeNerdlaw @PokemonGoApp Omfg there is so many bigger problems and you are still going on about a useless Pokémon with a hat

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