Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:


Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Sydney, NSW 7
Melbourne, VIC 6
Toronto, ON 5
Montréal, QC 4
Bogotá, Distrito Capital de Bogotá 3
North York, ON 3
Leeds, England 3
São Paulo, SP 3
Bourg-en-Bresse, Auvergne-Rhône-Alpes 3
Calgary, AB 3
Madrid, Comunidad de Madrid 3
Portland, OR 2
Vienna, Wien 2
Halifax, NS 2
Sevilla, Andalucía 2
Chicago, IL 2
Amsterdam, nh 2
Birmingham, England 2
Tachikawa, Tokyo Prefecture 2
Burlington, ON 2
Houston, TX 2
Guatemala City, Departamento de Guatemala 2
Campinas, SP 2
Guarulhos, SP 2
Marseille, Provence-Alpes-Côte d'Azur 2
Delhi, NCT 2
Köln, NRW 2
Richmond Hill, ON 2
Laval, QC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Qbanfoodie (@Qban_foodie) reported

    @PokemonGoApp The thing I wish POGO would fix once and for all is the auto follow on the player avatar or character if you will so that we don't have to keep turning the map every time we turn a corner its annoying, i think this should've been one of those little things done from the get go...

  • ₆⁶₆ (@Cenation818) reported

    Fix your ******* game Pokemongoapp in PvP 😡😠

  • Daniel Turner (@DanielT01125021) reported

    @NianticHelp I'm having problems trying to connect the Pokeball plus to Pokemon GO. The Bluetooth is fine, but the app just won't connect to the accessory in question.

  • 1pokemonfan (@1pokemonfan1) reported

    @PokemonGoApp Fix the raids. I freeze when in lobby before going in and going in and out of lobby doesn't work I have to go in and out of lobby after the raid starts which sucks and makes me do less damage then I would have. Fix this Soon please.

  • deestrux (@Deestrux) reported

    @PokemonGoApp hello I’ve had some issues with a rocket leader not working on my account, I wrote to support using the app but they mistook what I wrote and gave me a free raid pass I am not experiencing issues with raids but an issue with a rocket leader can anyone help? Thanks

  • JULTAR100 (@jultar1000) reported

    @Domxdabomb @Dylan36912051 @PokemonGoApp It’s mostly an issue with reviewers not agreeing with each other (I believe this is how it works) Let’s say I give the review 5 stars (+5 points) Then another reviewer gives it 0 stars (-5 points) Gotta then wait for another reviewer to break the tie

  • TheGibleMedia (@TheGibleMedia) reported

    @PokemonGoApp This isn’t working for me

  • Marijke van Velsen (@spooky1983) reported

    @vaulttea @PokemonGoApp @NianticHelp Did notice I have the same problem, only the active research is still visible...

  • Jack Thompson (@Jackpixarfan) reported

    @NianticHelp I lost 2 raid passes due to pokemon go crashes on my phone. Plus I lost a shiny pokemon because of this issue, I was Catching it when the game closed on me causing me to lose the pass and pokemon. Plus I can’t DM you???

  • Patti Rhode (@prhode) reported

    @PokemonGoApp Can’t get a ticket. There is a glitch with my game. I can’t purchase anything in the store. Support has no idea how to fix.

  • Mark (@keklar) reported

    @PokemonGoApp We've known this for days...why are you so slow with your own content

  • Pokebattler (@Pokebattler_com) reported

    Weatherball primeape is totally going to leave a lasting impression on the raid scene. An impression that @PokemonGoApp can fix a PvP bug in minutes but they ignore long last PvE raid bugs even though PvE raid passes are what fund the game.

  • Retro John 86 Official (@Retro86Official) reported

    @PokemonGoApp Fix the MEGA problem, cos this another useless feature.

  • Luminar (@Luminarotaku) reported

    @PokemonGoApp Hard pass on it. Nothing really stands out about me or anything so most that would happen is just a harsh crash.

  • Tony Garza (@LegendPrince777) reported

    @Cochin0Mum @NianticHelp @PokemonGoApp Sometimes when a Pokémon really wants to fight they come out their poke ***** even if you didn’t command it lol happens in the anime all the time haha but Fr niantic fix it

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