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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duque de Caxias, RJ 1
Ourinhos, SP 1
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp That goes back to your mental issue you admitted to earlier p, leads into forgetfulness 👍

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....

  • Valor_237
    𝕍𝕒𝕝𝕠𝕣 ✪ (@Valor_237) reported

    @MikeNerdlaw @PokemonGoApp Omfg there is so many bigger problems and you are still going on about a useless Pokémon with a hat

  • JueshaRawr
    Juesha (the story, nothing more) (@JueshaRawr) reported

    @Jazzygirl101 @PokemonGoApp Sounds like a huge waste of time lmao. That’s a UK problem not the rest of the civilized world

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • scooterscanley
    🍉scoots (she/her) (@scooterscanley) reported

    @PokemonGoApp im visiting family today. BARELY ANY POKEMON AT ALL. FIX YOUR SPAWNS. 🚮

  • imcrazy08
    imcrazy08 (@imcrazy08) reported

    anyone else's @PokemonGoApp adventure sync feature NOT working? #PokemonGO @NianticHelp

  • joevember88151
    Joevember (@joevember88151) reported

    @NianticHelp @PokemonGoApp can you please fix the adventure sync issue or at least list it on known issues !!!

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • MAGDesign6
    Mike🇺🇸🇺🇦 (@MAGDesign6) reported

    @toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That’s the problem. I don’t know what coding they are using for Elite raids but it’s not working. My thought is that it’s the same coding for EX raids because they only pop up in EX gyms, so why not bring back EX RAIDS

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