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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • ETriton17
    EllieTriton17 (@ETriton17) reported

    @PokemonGoApp @NianticHelp WTH? Resetting progress on special research? When will you fix this? Why do you all always mess something up??!! So annoyed by your continued incompetence. You don't care about your player base at all.

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • Rob41049816
    Rob Converse (@Rob41049816) reported

    @Beerzonline @PokemonGoApp We stopped buying coins, till they fix this dumb limit on remotes

  • BagelJammy
    Jammy Bagel (@BagelJammy) reported

    @PokemonGoApp @pokemongoappuk @NianticHelp Why on earth is this on a time limited research, where if we count up, this quest is NOT possible unless you already have pokemon that you've been working through getting buddy hearts with already, otherwise, unless you had 7 poffins,

  • AJHP_
    AJHP (@AJHP_) reported

    @PokemonGoApp Fix remote raids ... #HearUsNiantic They won't listen so spoof hack your hearts out.

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • Sigilynk
    Rae Sigilynk @ please patch Sonic Origins (@Sigilynk) reported

    @maxigregrze @NianticHelp @PokemonGoApp God that's terrible. I can't think of any other mobile game that's so bad at compensation and apologising for errors

  • Jay4392
    Ghost4392 (@Jay4392) reported

    @PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @Bossuk3 @knowhereOrThere @PokemonGoApp By all means please share all the problems as it would make it easier when getting help, tho just be careful admitting/alluding to your real age as you need to be over a certain age to be on here. 👍

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....

  • Chugoldenboy
    Angel E. Herrera (@Chugoldenboy) reported

    @manwithouteyes @PokemonGoApp Because unlike other Timezones their Elite Raids were locked. Niantic did a Make Up the next day and again they were locked They were affected twice and the rest had mostly connectivity issue. Reason their making a Make up next month

  • DevinnVietor9
    Devinn Vietor (@DevinnVietor9) reported

    @NianticHelp and @PokemonGoApp what is the deal the the mystic hero stuff I was working on the candies walking with my buddy had the rest of step 3 done the evolve 10 pokemon and the 3 excellent throws and now I have to redo it all over again not happy with that

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

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