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Pokémon GO

Pokémon GO status: app issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Problems in the last 24 hours

The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pokémon GO users through our website.

  • 71% Sign in (71%)
  • 12% Online Features (12%)
  • 12% Glitches (12%)
  • 6% App Crashing (6%)

Live Outage Map

The most recent Pokémon GO outage reports came from the following cities:

CityProblem TypeReport Time
Ponta Grossa Online Features 2 hours ago
Várzea da Roça Sign in 1 day ago
Dallas Sign in 5 days ago
Rolândia Sign in 6 days ago
São José do Rio Preto Sign in 7 days ago
João Pessoa Sign in 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ChewingGumFox
    The Red Fox 🦊 (@ChewingGumFox) reported

    @PokemonGoApp Speaking of paw prints. Did you ever fix the nearby pokemon system from when pokemon go first came out?

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • caughtbydaphne
    Daphne (@caughtbydaphne) reported

    @OvrEdge @PokemonGoApp Yeah I understand a visual issue, but it’s showing in the shop that you’re still able to purchase it, even though you already have the ticket. Which is going to cause a lot of confusion.

  • EliteslayerX
    Ryoga Rocket (@EliteslayerX) reported

    @E1ite_Yoshi @PokemonGoApp I've encountered the same error. What's going on, Pokemon Go?

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn off adventure sync and don't spend money till they fix this game!

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • Sigilynk
    Rae Sigilynk @ please patch Sonic Origins (@Sigilynk) reported

    @maxigregrze @NianticHelp @PokemonGoApp God that's terrible. I can't think of any other mobile game that's so bad at compensation and apologising for errors

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • tittertatter69
    tw@ (@tittertatter69) reported

    @PokemonGoApp catching shaymin is broken for me its a white screen

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • dgen_gmer
    DgenGmer (@dgen_gmer) reported

    @Miloticladyyyy @PokemonGoApp In the mainstream pokémon games, those bottle caps are used for pokémon that don't have maximum stats or Hondo stats. So you can artificially fill them up to pose as good as a hundo so it's for boosting. Like say you have a shiny Pokemon with half-assed stats, you can fix them.

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp Why am I getting so many blank screens since the last update? Rocket Grunt encounters and combat with trainers locks up the app. Please fix this bug!

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • senorkro
    Rusty Shackelford (@senorkro) reported

    @ReFa @SpoofinAlly @PokemonGoApp Same in Seattle last year, no issues at all

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ComicVito92 @PokemonGoApp I'm not even bothering. I'm 99 percent sure they can't fix what they broke the last two times.

  • TisTaterTot
    🖤ʜɪɢʜ, ɪ'ᴍ ᴛᴀᴛᴇʀᴛᴏᴛ🖤 (@TisTaterTot) reported

    @NianticHelp @PokemonGoApp Remote Raid Pass will not work. I have been invited to 3 raids today and every single one the moment it counts down I am booted and told "Walk closer to gym" or something like that. Please fix this.

  • aradosin
    aradosin ( Marc Arthur) (@aradosin) reported

    @PokemonGoApp Im having issues on my account when trying to power up my pokemon. Its been happening for 3 days now and I have tried reloading the app to see if it fixes the issue but nothing seems to work.

  • ZenonKarr
    When do I not see you? ✨💚 (@ZenonKarr) reported

    @PokemonGoApp @NianticLabs @NianticHelp excuse me fix adventure sync! You wanted people to go and now adventure sync is busted??

  • r3mnar
    Chrisñ (@r3mnar) reported

    @PokemonGoApp umm when I logged in just now, I got a message saying my streak was broken and now my progress on Mystic Heroes special research stage 3 is reset, even though none of the steps require to do anything "in a row" Did something break?

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • Sirgaga5
    Mat (@Sirgaga5) reported

    @NianticHelp I'm having issues with Pokémon go friend list @PokemonGoApp

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @PokemonGoApp @niantichelpjp and you guys realize it's POURING RAIN in the GTA today right? HOW are we supposed to be able to go out to play? We SHOULD be able to use our incense, but it's NOT working. Hello? I'm tired of being ignored, I'd like some help here.

  • SummerSurfBreak
    Jon Cooper (@SummerSurfBreak) reported

    @MadduxBrent @MikeNerdlaw @PokemonGoApp That's the problem is that this fatso spams the same thing again just to stay relevant, not doing anything to support the community, and paying Niantic the big bucks.

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • daveyxcrocket
    not tom (@daveyxcrocket) reported

    @MikeNerdlaw @PokemonGoApp At this point im waiting for them to say the shiny is a error and wont happen.

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....